NETGEAR ProSafe SSL
VPN Concentrator 25
SSL312 Reference
Manual
NETGEAR, Inc.
4500 Great America Parkway
Santa Clara, CA 95054 USA
202-10208-01
August 2006
Download from Www.Somanuals.com. All Manuals Search And Download.
RF Exposure Warning for North America, and Australia
Warning! To ensure compliance with FCC RF exposure requirements, the antenna used for this device must be installed
to provide a separation distance of at least 20 cm (8 in) from all persons and must not be co-located or operating in
conjunction with any other antenna or radio transmitter. Installers and end-users must follow the installation instructions
provided in this user guide.
EU Regulatory Compliance Statement
ProSafe SSL VPN Concentrator 25 is compliant with the following EU Council Directives: 89/336/EEC and
LVD 73/23/EEC. Compliance is verified by testing to the following standards: EN55022 Class B, EN55024 and
EN60950.
Certificate of the Manufacturer/Importer
It is hereby certified that the ProSafe SSL VPN Concentrator 25 has been suppressed in accordance with the conditions
set out in the BMPT-AmtsblVfg 243/1991 and Vfg 46/1992. The operation of some equipment (for example, test
transmitters) in accordance with the regulations may, however, be subject to certain restrictions. Please refer to the notes
in the operating instructions.
The Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market
and has been granted the right to test the series for compliance with the regulations.
Bestätigung des Herstellers/Importeurs
Es wird hiermit bestätigt, daß dasProSafe SSL VPN Concentrator 25 gemäß der im BMPT-AmtsblVfg 243/1991 und
Vfg 46/1992 aufgeführten Bestimmungen entstört ist. Das vorschriftsmäßige Betreiben einiger Geräte (z.B. Testsender)
kann jedoch gewissen Beschränkungen unterliegen. Lesen Sie dazu bitte die Anmerkungen in der Betriebsanleitung.
Das Bundesamt für Zulassungen in der Telekommunikation wurde davon unterrichtet, daß dieses Gerät auf den Markt
gebracht wurde und es ist berechtigt, die Serie auf die Erfüllung der Vorschriften hin zu überprüfen.
Product and Publication Details
Model Number:
SSL312
Publication Date:
Product Family:
August 2006
Concentrator
ProSafe SSL VPN Concentrator 25
Business
Product Name:
Home or Business Product:
Language:
English
Publication Part Number:
202-10208-01
Publication Version Number: 1.0
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Contents
About This Manual
Conventions, Formats and Scope .................................................................................... ix
How to Use This Manual ................................................................................................... x
About the ProSafe SSL VPN Concentrator 25 ...............................................................1-1
Key Features ..................................................................................................................1-1
Web Browser Requirements ...........................................................................................1-2
What’s in the Box ............................................................................................................1-3
Chapter 2
Installing the SSL VPN Concentrator .............................................................................2-1
Configuring the ProSafe SSL VPN Concentrator 25 ......................................................2-2
Status and Logging
SSL VPN Concentrator Status ........................................................................................3-1
Event Log .......................................................................................................................3-3
Active Users ...................................................................................................................3-5
Chapter 4
General Settings
System Configuration Utilities .........................................................................................4-1
Encrypting the Configuration File .............................................................................4-2
Exporting and Saving a Backup Configuration File ..................................................4-2
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Importing a Configuration File ..................................................................................4-3
Erasing and Restoring the Default Settings .............................................................4-4
Upgrading the SSL VPN Concentrator Firmware .....................................................4-4
Time and Date Settings ..................................................................................................4-5
Certificate Management .................................................................................................4-7
Network Settings
Sample SSL VPN Concentrator Configuration .........................................................5-1
Network Interface Configuration ...............................................................................5-2
Network Host Table Settings ....................................................................................5-6
Configuring DNS Settings ........................................................................................5-7
Editing Global Policy Settings ..................................................................................6-3
Adding and Editing Global Policies ..........................................................................6-4
Groups Configuration .....................................................................................................6-6
Editing Group Settings .............................................................................................6-8
Defining and Editing Group Bookmarks .................................................................6-11
Adding a New User ................................................................................................6-14
Defining and Editing a User Bookmarks ................................................................6-18
Deleting a User ......................................................................................................6-19
Active Directory Authentication Servers for Group Policies and Bookmarks ................6-19
LDAP Authentication Domains for Group Policies and Bookmarks ..............................6-20
Sample LDAP Attributes ........................................................................................6-20
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LDAP Attribute Rules .............................................................................................6-21
NT Domain Authentication .......................................................................................7-4
Active Directory Authentication ................................................................................7-7
SSL VPN Concentrator Portal Layouts ...........................................................................7-9
Adding Portal Layouts ............................................................................................7-10
Customizing the Banner .........................................................................................7-13
Duplicating and Editing Portal Layouts ..................................................................7-14
Network Resources
Chapter 9
VPN Tunnel Client
Adding IP Address Ranges ............................................................................................9-2
Adding Routes for VPN Tunnel Clients ...........................................................................9-3
Chapter 10
Port Forwarding
Configuring Host Name Resolution ..............................................................................10-3
Appendix A
Default Settings and Technical Specifications
Factory Default Settings ................................................................................................ A-1
Technical Specifications ................................................................................................. A-2
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Appendix B
Related Documents
Index
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About This Manual
®
The NETGEAR Prosafe™ SSL VPN Concentrator 25 SSL312 Reference Manual describes how
to install, configure and troubleshoot the ProSafe SSL VPN Concentrator 25. The information in
this manual is intended for readers with intermediate computer and Internet skills.
Conventions, Formats and Scope
The conventions, formats, and scope of this manual are described in the following paragraphs:
•
Typographical Conventions. This manual uses the following typographical conventions:
Italics
Bold
Emphasis, books, CDs, URL names
User input
Fixed
Screen text, file and server names, extensions, commands, IP addresses
•
Formats. This manual uses the following formats to highlight special messages:
Note: This format is used to highlight information of importance or special interest.
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the
equipment.
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
Danger: This is a safety warning. Failure to take heed of this notice may result in
personal injury or death.
•
Scope. This manual is written for the SSL VPN Concentrator according to these
specifications:
Product Version
ProSafe SSL VPN Concentrator 25
August 2006
Manual Publication Date
For more information about network, Internet, firewall, and VPN technologies, see the links to the
NETGEAR website in Appendix B, “Related Documents”.
Note: Product updates are available on the NETGEAR, Inc. website at
How to Use This Manual
The HTML version of this manual includes the following:
•
Buttons,
at a time
and
, for browsing forwards or backwards through the manual one page
•
A
button that displays the table of contents and an
button. Double-click on a
link in the table of contents or index to navigate directly to where the topic is described in the
manual.
•
•
A
model.
button to access the full NETGEAR, Inc. online knowledge base for the product
Links to PDF versions of the full manual and individual chapters.
How to Print this Manual
To print this manual you can choose one of the following several options, according to your needs.
•
Printing a Page in the HTML View.
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
Each page in the HTML version of the manual is dedicated to a major topic. Use the Print
button on the browser toolbar to print the page contents.
•
Printing a Chapter.
Use the PDF of This Chapter link at the top left of any page.
–
Click the PDF of This Chapter link at the top right of any page in the chapter you want to
print. The PDF version of the chapter you were viewing opens in a browser window.
–
Your computer must have the free Adobe Acrobat reader installed in order to view and
print PDF files. The Acrobat reader is available on the Adobe Web site at
–
Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
•
Printing the Full Manual.
Use the Complete PDF Manual link at the top left of any page.
–
Click the Complete PDF Manual link at the top left of any page in the manual. The PDF
version of the complete manual opens in a browser window.
–
Click the print icon in the upper left of the window.
Tip: If your printer supports printing two pages on a single sheet of paper, you can
save paper and printer ink by selecting this feature.
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
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Chapter 1
®
This chapter describes some of the key features of the NETGEAR ProSafe™ SSL VPN
Concentrator 25 SSL312. It also includes the minimum prerequisites for installation and (“Web
Browser Requirements” on page 1-2.), package contents (“What’s in the Box” on page 1-3), and a
description of the front and back panels of the SSL312 (“Hardware Description” on page 1-3). The
default SSL VPN Concentrator address is http://192.168.1.1.
About the ProSafe SSL VPN Concentrator 25
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution
designed specifically to provide remote access for mobile users to their corporate network, without
requiring a VPN client on their systems. The Secure Sockets Layer (SSL) protocol operates
between TCP/IP and application protocols such as HTTP and FTP allowing a secure server to
authenticate itself to an SSL-enabled client, such as a web browser. Once the authentication and
negotiation of encryption information is completed, the server and client can establish an
encrypted connection. With support for 25 concurrent sessions, users can easily access the remote
network and enjoy a customizable, secure, user portal experience from virtually any available
platform.
The ProSafe SSL VPN Concentrator 25 is an innovative hardware-based SSL VPN solution
designed to provide remote access to corporate resources. Supporting Secure Sockets Layer (SSL),
a protocol that operates at the application layer, the SSL VPN Concentrator allows users to access
corporate resources remotely without requiring a pre-installed client on their laptops.
Key Features
The ProSafe SSL VPN Concentrator 25 is easy to use and to administer, through a customizable
and intuitive interface. Other key features:
•
Uses Secure Sockets Layer (SSL) protocol to transfer data. SSL is a protocol that is
extensively used in the world of electronic commerce and has gone through years of public
scrutiny.
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
•
Connects to the SSL VPN Concentrator through a number of popular browsers, such as
Microsoft Internet Explorer or Apple Safari.
•
•
•
Supports 25 concurrent sessions.
Provides granular access to corporate resources based upon user type or group membership.
Supports multiple user authentications, including local database, Microsoft Active Directory,
LDAP, NT Domain and RADIUS.
•
Provides client-less access with customizable user portals and support for a wide variety of
user repositories. Access includes support for:
–
–
–
Full network access
HTTP and HTTPS proxy and reverse proxy
Remote Desktop and Application Access including File Sharing
•
Browser based, platform-independent, remote access using Microsoft Internet Explorer and
Apple Safari.
Web Browser Requirements
The following web browsers are supported for the SSL VPN Concentrator web management
interface and the SSL VPN portal. Note that Java is only required for the SSL VPN portal, not the
web management interface.
•
Microsoft Windows:
–
Browsers: Internet Explorer 6.5.1.or higher
Mozilla 1.x (administrator only)
–
Java: Sun JRE 1.1 or higher
Microsoft JVM 5 or higher
•
•
Apple MacOS X:
–
–
Browser: Safari 1.2 or higher
Java: Sun JRE 1.1 or higher
Unix, Linux, or BSD:
–
Browser: Mozilla 1.x (administrator only)
Safari 1.2 or higher
–
Java: Sun JRE 1.1 or higher
1-2
Introduction
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
To configure the NETGEAR ProSafe SSL VPN Concentrator 25, an administrator must use an
Internet Explorer 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla l.x web browser with
JavaScript, cookies, and SSL-enabled.
What’s in the Box
The product package should contain the following items:
•
•
•
•
•
•
•
ProSafe SSL VPN Concentrator 25 SSL312
A power cord specific to your region.
Straight through Category 5 Ethernet cable.
A serial cable.
Resource CD
ProSafe™ SSL VPN Concentrator 25 SSL312 Installation Guide
Warranty and Support Registration Card
Hardware Description
This section describes the front and rear hardware functions of the SSL312.
Front Panel
The SSL VPN Concentrator front panel hardware is shown in Figure 1-1 below:
1
2
4
5
3
Figure 1-1
The SSL VPN Concentrator front panel hardware functions are described below:
Introduction
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
1. LED Power Indicator:
•
•
Off – No power
On – Power is on.
2. LED Self test Indicator.
•
•
•
Self test – on while initializing. (~2 minutes)
Loading Software – blinking while uploading software
System fault – on (prolonged)
This LED may blink for a minute before going off.
3. Two 10/100M Ethernet ports:
•
A solid green LED indicates a connectivity link has been established on either the 10M or
100M interface.
•
A blinking green LED indicates activity on either the 10M or 100M interface.
4. Serial Console Port
Male DB-9 serial port for serial DTE connections.
5. Restore to Factory Defaults Button
Back Panel
The SSL VPN Concentrator back panel hardware is shown in Figure 1-2 below and consists of the
power On/Off switch and the 110-240V power cord connection.
Figure 1-2
Note: Never substitute a power cord. Only use the power cord provided with the SSL
VPN Concentrator.
1-4
Introduction
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Chapter 2
Basic Installation and Configuration
The initial administrative setup of the ProSafe SSL VPN Concentrator 25 must be performed using
an Internet Explorer Browser 6.5.1 or higher, Apple Safari 1.2 or higher, or Mozilla 1.x. End Users
can use IE 6.5.1 or higher or Apple Safari 1.2 or higher. The browsers should also support
JavaScript, Java, cookies, SSL and ActiveX to take advantage of the full suite of applications.
Note: End Users can open and use a Mozilla 1.x browser after an initial connection has
been made using IE or Safari. If the IE or Safari browser is closed, the connection
will be lost.
Installing the SSL VPN Concentrator
Before installing the ProSafe SSL VPN Concentrator 25, make sure that your Ethernet network is
up and working. The ProSafe SSL VPN Concentrator 25 is a browser-based portal that connects to
your Ethernet network.
To set up the SSL VPN Concentrator:
1. Prepare a PC with an Ethernet adapter. If this PC is already part of your network, record its
TCP/IP configuration settings.
2. Configure your PC with a static IP address of 192.168.1.10 and 255.255.255.0 as the subnet
mask.
3. Connect an Ethernet cable from your computer to Ethernet Port 1 on the front of the SSL VPN
Concentrator.
4. Connect the power cord to the SSL312, turn on the concentrator and verify the following:
•
•
•
The PWR power light goes on.
The system has initialized and the TEST light has gone off.
One of the LAN lights is lit: either the 10 Mbps or the 100 Mbps LED should light
showing that a connectivity link as been established
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Configuring the ProSafe SSL VPN Concentrator 25
After the ProSafe SSL VPN Concentrator 25 software has been installed and the Static IP address
configured, you may log into the SSL VPN Concentrator web management interface from an IE
6.5.1 or higher, Safari 1.2 or Mozilla 1.x. The machine used for management is referred to as the
“Management Station”.
Note: You must have administrative access to your network’s concentrator device to
configure the Management Interface settings
To log into the management interface:
1. Connect to the SSL312 by opening your browser and entering https://192.168.1.1 (for the
Ethernet Port 1 IP) in the address field. .
192.168.1.1
https://
Figure 2-1
If you are connected to Ethernet Port 2 IP, the default address is https://10.0.0.1.
2. A security warning may appear. Click Yes or OK to continue. A login screen with a User
Name and Password dialog boxes will display.
Figure 2-2
3. When prompted, enter admin for the User Name and password for the Password, both in
lower case letters.
4. Select geardomain from the Domain drop-down menu.
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Basic Installation and Configuration
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
5. Click Login to log in the SSL VPN Concentrator Management Interface.
Once you have logged in, the following Status screen will display. The navigation links under
System Configuration, Access Administration, Monitoring, SSL VPN Portal and Web
Support menus on the left side of the browser window allow you to access and configure
administrative settings. When one of the navigation options is clicked, the corresponding
management configuration screen will display.
Figure 2-3
Click on the navigation links to view the corresponding management windows:
Basic Installation and Configuration
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
•
•
The Launch Portal option under SSL VPN Portal in the navigation menu opens an SSL
VPN portal window for users.
In addition to the online help provided with each menu, you can access Web Support by
clicking the KnowledgeBase link or the Documentation link under Web Support on the
navigation menu.
•
and redisplays the Login window. If you click the Logout link, you must log in again in
order to manage SSL VPN Concentrator.
Until an SSL certificate is uploaded to the SSL VPN Concentrator web server, the web browser
may display a warning message. This message can be ignored during initial login. Please refer to
“Certificate Management” in Chapter 4 on page page 4-7 for SSL certificate management
instructions.
To set up the SSL VPN Concentrator you will need to:
•
Configure the SSL VPN Concentrator Password, SSL certificate and general system settings
(described in Chapter 4, “General Settings”).
•
•
•
•
•
Define user and group settings (Chapter 6, “Group and User Access Policies”).
Configure network resource objects (Chapter 8, “Network Resources”).
Configure an IP address range for the VPN Tunnel client (Chapter 9, “VPN Tunnel Client”).
The ProSafe SSL VPN Concentrator 25 management interface also includes System status, event
logging, and log settings configuration pages (described in Chapter 3, “Status and Logging”).
Once you have logged into the web user interface, an authenticated management session will be
established. If you close the browser window, you must re-authenticate in order to log in into the
web user interface. When you have completed the setup, you can reconfigure the computer you
used for this process back to its original TCP/IP settings, if needed.
After the ProSafe SSL VPN Concentrator 25 software has been installed and the IP address
configured, you may log into the ProSafe SSL VPN Concentrator 25 user interface from the web
browsers listed in “Web Browser Requirements” on page 1-2. For detailed instructions on
configuring the ProSafe SSL VPN Concentrator 25 software, see “Configuring the ProSafe SSL
2-4
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VPN Concentrator 25”. (Complete installation instructions can be found in the ProSafe SSL VPN
Concentrator 25 Installation Guide or “Installing the SSL VPN Concentrator” on page 2-1.)
To log in to the SSL VPN Concentrator.
1. Enter the following into your web browser’s Address or Location field:
https://[IP ADDRESS/NAME OF SSL VPN Concentrator SERVER]
A security warning may appear. Click Yes or OK to continue. A Login window with a
Password dialogue box will display.
2. Enter the default administrator User Name and Password and select the SSL VPN
Concentrator Domain to log in to the web user interface:
•
•
•
User Name: [admin]
Password: [password]
Domain: [geardomain].
Note: Both the user name and password are case-sensitive.
3. Click Login to log in to the SSL VPN Concentrator web user interface.
Basic Installation and Configuration
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Chapter 3
Status and Logging
This chapter provides an overview of the SSL VPN Concentrator administrative interface and
describes the SSL VPN Concentrator status information, logging, alerting and reporting features.
It describes:
•
•
•
•
SSL VPN Concentrator Status
Event Log
Active Users
Log Settings
SSL VPN Concentrator Status
To view the SSL VPN Concentrator Status window:
1. log into SSL VPN Concentrator from a web browser using the default Ethernet Port1 IP
Address, https://192.168.1.1.
2. Select Status from under the Monitoring menu options in the left navigation pane. The Status
screen similar to the one shown below will display.
Note: The status information will be unique depending upon the hardware and
software configuration of the SSL VPN Concentrator server.
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NETGEAR ProSafe SSL VPN Concentrator 25 SSL312 Reference Manual
Figure 3-1
The Status window shows important state and configuration information. Be sure to check the
Status window for error messages and confirm that SSL VPN Concentrator is configured
properly.
From the Status page, you may view:
•
•
•
•
•
•
•
The SSL VPN Concentrator software version
The processor (CPU) of the SSL VPN Concentrator
The amount of RAM memory on the SSL VPN Concentrator in MegaBytes (MB)
The available disk space of the SSL VPN Concentrator in MegaBytes (MB)
The uptime, the length of time since the SSL VPN Concentrator has been rebooted
The start time, the time and date since the ProSafe SSL VPN Concentrator 25 was last started
The number of active users. The number of active users includes administrative users. Click
View current users or go to the Current Users page to view the list of current users.
•
The Ethernet Port 1 and Ethernet Port 2 addresses of the SSL VPN Concentrator.
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Status and Logging
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The SSL VPN Concentrator provides web based logging. It also provides the ability to send log
messages to an external syslog server using the syslog protocol and to E-mail log files and alert
messages to an E-mail address or pager. To configure syslog and event log settings, see “Log
Settings” on page 3-6.
To view the SSL VPN Concentrator event log:
Click Event Log under the Monitoring menu in the left navigation menu. The Event Log window
displays.
Figure 3-2
The Event Log window displays log messages in a sortable, searchable table. The SSL VPN
Concentrator stores 250Kb of log data or approximately one thousand log messages. Once the log
file reaches the log size limit, the log is cleared and, optionally, e-mailed to the SSL VPN
Concentrator administrator.
Each event log entry displays the following information (if applicable):
•
Time and date of log event. The time stamp displays the date and time of log events. The
time and date is displayed as “Year-Month-Day Hour:Minute:Second”. Hours are displayed in
24-hour clock format, so 2:00 PM is displayed as hour 14 in the event log. The date and time
are based on the local time of the SSL VPN Concentrator, which is configured on the Date
and Time screen under the System Configuration menu.
•
•
Source address. The Source IP address shows the IP address of the user or administrator that
generated the log event. The source IP address may not be displayed for certain events, such as
system errors.
Destination address. The destination IP address field shows the name or IP address that
received the event. For example, if a user accessed an Intranet web site through the SSL VPN
portal, the corresponding log entry would display the IP address or fully qualified domain
name of the web site accessed.
Status and Logging
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•
•
User name. The User name field shows the authenticated name of the user or administrator
that generated the log event.
Log message. The message field describes the event that occurred. Examples of log messages
include “Administrator login successful” and “SSL VPN Concentrator
restarting”.
•
Log priority. The priority of log messages are divided into seven categories:
Table 3-1. Priority of Log Messages
Value
Definition
0
1
2
3
4
5
6
7
Emergency
Alert
Critical
Error
Warning
Notice
Information
Debug
The event log table may be sorted and filtered.
To sort the event log by category:
1. Click the category header to be sorted, such as Time or Source.
2. Enter the search term in the Search field.
3. Select an event category from the pull-down menu and click Find.
To filter messages:
1. Enter the term to be filtered in the Search field.
2. Select the event category from the pull-down menu and click Exclude.
To reset the search results and display all log messages, click Reset.
Note: The Find and Exclude search tools are both case sensitive
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By default, 50 messages are displayed per page. If more than 50 events have been logged, then a
Page number menu will be displayed at the top of the event log table. Select the desired page
number from the Page menu to see archived log messages.
On the Log Settings page, you can configure the type of messages, such as warning and alert
messages, that will be displayed in the event log. You can also configure log rotate features on the
Log Settings page which will determine when to clear the log files.
Active Users
The Active Users screen displays the active users and administrators logged into the SSL VPN
portal.
To view the Active Users log file, click Active Users under the Monitoring menu in the left
navigation pane.
Figure 3-3
The Active Users window displays the current users or administrators logged into the SSL VPN
Portal or the SSL VPN Concentrator administrative interface. Each entry displays the name of the
user, the group in which the user belongs, the IP address of the user and a time stamp indicating
when the user logged in.
A user will continue to appear in the Active Users table until the user manually logs out of the
SSL VPN Portal or until an inactivity timeout occurs. Consequently, some users may appear in the
Active Users table for several minutes after they have closed their browser windows.
An administrator may terminate a user session and log the user out by clicking the Delete link in
the Logout column adjacent to the user.
Status and Logging
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Log Settings
The SSL VPN Concentrator supports web-based logging, syslog logging and e-mail alert
messages. In addition, the SSL VPN Concentrator may be configured to e-mail the event log file to
the SSL VPN Concentrator administrator before the log file is cleared.
Syslog is an industry-standard logging protocol that records system and networking activity. The
SSL VPN Concentrator syslog messages are sent in WELF (WebTrends Enhanced Log Format),
so most standard firewall and networking reporting products can accept and interpret the SSL VPN
Concentrator log files. The SSL VPN Concentrator syslog service transmits syslog messages to
external syslog server(s) listening on UDP port 514.
To configure Syslog Settings, E-mail Settings and Log and Alert Categories for syslog and alert
settings:
1. Click Log Settings under the System Configuration menu in the left navigation pane.
Figure 3-4
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2. In the SysLog Settings section, enter the IP address or fully qualified domain name of your
syslog server in the Primary Syslog Server field. Leave this field blank if you do not require
syslog logging.
3. If you have a backup or second syslog server, enter the IP address or domain name of the
Secondary Syslog Server in the Secondary Syslog Server field.
4. In the E-mail Settings section:
a. Enter your full e-mail address (username@domain.com) in the E-mail Event Logs to
field to receive e-mail notification. The event log file will be e-mailed to the specified
e-mail address before the event log is cleared. If this field is left blank, log files will not be
e-mailed.
b. Enter your full e-mail address (username@domain.com) or an e-mail pager address in the
E-mail Alerts to field to receive alert messages via e-mail. An e-mail will be sent to the
e-mail address specified if an alert event occurs.
c. Enter the name or IP address of your mail server in the Mail Server field to e-mail log
files or alert messages. If this field is left blank, log files and alert messages will not be
e-mailed.
d. Enter the e-mail address that log and alert messages will be e-mailed from in the Mail
From Address field.
e. Configure how frequently log files will be e-mailed and cleared in the Send Event Logs
field. If the option “When Full” is selected, the event log will be e-mailed and then cleared
when the log file is full. If “Daily” or “Weekly” options are selected, then
•
•
The log file will be e-mailed and deleted on a daily or weekly basis.
The log file will still be cleared if the log file is full before the end of the period
f. From the Send Event Logs pull-down menu, select a schedule for sending Event Logs.
You can also manually clear the Event Logs by clicking Clear Log.
5. In the Log and Alert Categories section, define the type of events that will generate Syslog
Messages, Event Logs and Alert messages from the Syslog Messages, Event Log and Alerts
pull-down menus.
Log categories are organized from most to least critical. Once a category is selected, then all
events equal to or more critical than the selected log category and will be logged. The default
Log and Alert categories are:
•
•
Syslog Messages: Debug
Event Log: Debug
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Alerts: Error
6. Click Apply to confirm your settings.
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Chapter 4
General Settings
This chapter provides instructions for saving and restoring the configuration file, upgrading the
firmware and for managing SSL certificate files. It also covers restarting the SSL VPN
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Erasing and Restoring the Default Settings
Upgrading the SSL VPN Concentrator Firmware
Time and Date Settings
Certificate Management
System Configuration Utilities
The Utilities window allows you to export the SSL VPN Concentrator configuration file, import a
saved configuration file, upgrade the SSL VPN Concentrator software, restore the settings to
factory defaults and restart the SSL VPN Concentrator server. In addition, it allows users to import
and encrypt the configuration files.
To access the SSL VPN Concentrator software and system settings, click Utilities under the
System Configuration menu in the left navigation page. The Utilities screen shown below will
display.
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Figure 4-1
Encrypting the Configuration File
For security purposes, you can encrypt the configuration files. However, if the configuration files
are encrypted, they cannot be edited or reviewed for troubleshooting purposes.
To encrypt the configuration files:
Check the Encrypt configuration file radio box. The Configuration files will be encrypted when
they are exported to disk.
Exporting and Saving a Backup Configuration File
You may save the SSL VPN Concentrator configuration settings to a backup file and then import
the saved configuration file later.
To save a backup version of theSSL VPN Concentrator configuration:
1. From the Save or Restore Configuration section, click Export.
2. A screen similar to the one shown below will display prompting you to Open or Save the file.
Click Save.
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Figure 4-2
3. Choose the location to save the configuration file. The file is named “conf.zip” by default, but
it can be renamed.
4. Click Save to save the configuration file.
Importing a Configuration File
To import a saved configuration file:
1. Click Import. A window similar to the following will display.
Figure 4-3
2. Click Browse to locate a saved configuration zip file. The configuration zip file should contain
the gearhost.conf, smm.confand tunneld.conffiles.
3. Select the file and then click Import.
4. Restart the SSL VPN Concentrator server for the settings changes to take effect.
General Settings
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Erasing and Restoring the Default Settings
To erase your SSL VPN Concentrator configuration settings and restore the initial configuration:
1. Click Erase.
2. A dialog box will prompt you to confirm the change. Click OK to restore the initial
configuration settings.
Figure 4-4
The SSL VPN Concentrator software will automatically be restarted and all active connections
will be dropped.
Note: The IP address settings are not reset.
Upgrading the SSL VPN Concentrator Firmware
Note: Be sure to export the SSL VPN Concentrator configuration file before upgrading
the firmware in case the software is corrupted or the entire system needs to be
reinstalled.
To install a new version of the SSL VPN Concentrator firmware:
1. Click Upgrade. A window similar to the following will display.
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Figure 4-5
2. Click Browse to locate the saved firmware file, ssl312-X.X.X.tar.gz, where X.X.X
indicates the release version.
3. Select the file and then click Upload.
4. Once the file has been uploaded, restart the SSL VPN Concentrator server for the upgrade to
be complete.
Time and Date Settings
To configure the SSL VPN Concentrator time and date settings:
1. Click Date and Time under the System Configuration menu in the left navigation pane.
The SSL VPN Concentrator uses the time and date settings to timestamp log events and for
other internal purposes.
General Settings
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Figure 4-6
2. Select your time zone from the Select Your Time Zone drop-down menu.
3. Select either the Use Network Time Protocol (NTP) radio box or the Set date and time
manually radio box. If you selected the manual option, enter the desired time (in 24-hour time
format) in the Hours, Minutes, Seconds, Month, Day and Year fields.
4. Select the Network Time Protocol (NTP) to be used.
•
If you selected the Use default NTP servers radio button, the default primary and
secondary servers will be selected.
•
If you selected the Use custom NTP servers, enter an NTP server IP address or fully-
qualified domain name (FQDN) in the address fields. (For redundancy, enter a backup
custom server address in the Secondary Server Name/IP Address field.)
5. Enter the address of your primary and secondary servers in the Primary Server Name/IP
Address and Secondary Server Name/IP Address fields. (The defaults are time-zone
specific.)
6. Click Apply to update the configuration.
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If you enabled NTP, then the NTP time settings will override the manually configured time
settings. The NTP time settings will be determined by the NTP server and the time zone that is
selected in the Select Your Time Zone menu.
Certificate Management
In order to get a valid certificate from a widely accepted Certificate Authority such as Verisign or
Thawte, you must generate a Certificate Signing Request (CSR) for your SSL VPN device.
From the Certificates window, you can view the currently loaded certificates, upload a digital
certificate and generate a new Certificate Signing Request (CSR).
To generate a new Certificate Signing Request (CSR) file:
1. Under the System Configuration menu in the left navigation pane, select Certificates. The
Certificates screen will display.
Figure 4-7
2. Click New CSR/CRT in the Digital Certificate Management section. The Create CSR
screen will display.
General Settings
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3. Fill out all of the fields with the appropriate information.
Figure 4-8
4. Check the Generate a Self-signed Certificate radio box to generate a new CRT.
If all information is entered correctly, a crt.zip file will be created. This file includes a
server.crt and a server.key key file. You will need to provide these files to the Certificate
Authority.
Note: Do not directly upload the CSR to SSL VPN Concentrator.
5. Click Apply. A file Download screen will display. Click Save to save the csr.zip file to a disk
location.
6. Click Back to return to the Certificates screen.
7. In the Import Digital Certificate table, select Browse to locate the zipped digital certificate
file on your disk or network drive. Any file name will be accepted, but it must have the
“.zip” extension. The zipped file should contain a certificate file named “server.crt”
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and a certificate key file named “server.key”. If the zipped file does not contain these two
files, the zipped file will not be uploaded
8. Click Upload to save the file to the Cert Description table. Once the certificate has been
uploaded, the certificate will be displayed in the Current Certificates table
Note: Valid certificates generated by an authorized Certificate Authority (CA) require
a password. Before you enable the certificate and restart the software, be sure
to enter the correct certificate password on the View Certificate window.
To activate the newly uploaded certificate:
1. Select the Enable radio button adjacent to the new certificate. The Enable Certificate screen
will display.
Figure 4-9
General Settings
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Figure 4-10
2. Click Enable. The SSL VPN Concentrator software will restart using the new certificate.
In order to obtain a valid certificate from a widely accepted Certificate Authority such as Verisign
or Thawte, you must generate a Certificate Signing Request for your SSL VPN device.
Note: Most valid certificates created by a Certificate Authority (CA) require a
password. Before you enable the certificate and restart the software, be sure to
enter the correct certificate password on the View Certificate screen.
The Current Certificates table lists the valid SSL certificates. (The Certificate being used by the
SSL VPN Concentrator will not show an “enable” link.)
To view details of currently available certificates:
In the Certificate table, click the name of the certificate. The View Certificate window will
display for that certificate From the View Certificate window, you can view the issuer and
certificate subject information.
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Figure 4-11
You may also delete an expired or incorrect certificate. Delete the certificate by clicking Delete .
Note: The Delete button will not be displayed if the SSL certificate is active. To
delete a certificate, upload and activate another SSL certificate. Then you can
delete the inactive certificate from the View Certificate window.
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Chapter 5
Network Settings
This chapter describes how to configure network and IP settings. These settings should be
configured by a network administrator. The Network settings to be configured include:
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•
•
•
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Network Interface Configuration
Network Route Configuration
Network Host Table Settings
Configuring DNS Settings
Configuring Network Settings
The IP settings and interface settings of the SSL VPN Concentrator appliance may be configured
through the Network screen under the System Configuration menu on the left navigation panel.
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•
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•
Set the Ethernet Port 1 and Ethernet Port 2 addresses.
Define the default network route and add additional static IP routes.
Map host names or fully qualified domain names to IP addresses.
Manage SSL Certificates (as described in “Certificate Management” in Chapter 4).
Warning: These advanced network settings should only be configured by a network
administrator.
Sample SSL VPN Concentrator Configuration
In the following network configuration example, the SSL VPN Concentrator appliance is deployed
as a standalone SSL VPN device. A separate access router or firewall performs perimeter security.
•
Interface Ethernet Port 1 IP address: 192.168.1.1
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•
Interface Ethernet Port 1 subnet mask: 255.255.255.0(subnet: 192.168.1.0/24)
•
Default gateway address (Firewall/Router address): 192.168.1.2
In this configuration, the IP addresses of devices in the local network should be configured in the
192.168.1.0/24subnet and the default gateway for these devices should be the internal IP
address of the local firewall or router, 192.168.1.2. A network diagram of this configuration is
displayed below.
Corporate Gateway
IP Address 192.168.1.2
Firewall/Router
IP Address
192.168.1.2
LAN Subnet
192.168.1.0/24
SSL312 IP Address
192.168.1.1
Figure 5-1
All connections initiated from the Internet can be blocked by the firewall except HTTPS traffic
(TCP port 443). HTTPS traffic should be forwarded to the SSL VPN Concentrator appliance
address, 192.168.1.1.
Network Interface Configuration
Configure the SSL VPN Concentrator network Interface settings by selecting Network under the
System Configuration menu in the left navigation pane and then clicking the Interface radio
button.
To configure the Ethernet Port 1 and Ethernet Port 2 Interfaces:
1. Enter the Ethernet Port 1 (SSL) IP address of your SSL VPN Concentrator. This address
should be a unique address in the same subnet as the rest of your local network. The factory
default is 192.168.1.1.
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Figure 5-2
2. Enter the Ethernet Port 1 subnet mask that has been configured for your network. The subnet
mask value should be the same value as the subnet mask configured on your network
computers. The factory default is 255.255.255.0 (The subnet mask specifies the network
number portion of an IP address.).
3. Enable two port operation by checking this radio box. A second Ethernet port will be
enabled.
Note: One port operation is recommended for most networks.
4. Enter a local or internal IP address of your ProSafe SSL VPN Concentrator 25. This address
should be in a different subnet than the Ethernet Port 1 IP address. The default Ethernet Port 2
IP Address is 10.0.0.1.
5. Enter the subnet mask. The subnet mask specifies the network number portion of an IP
address. The factory default is 255.255.255.0.
Network Settings
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6. Click Apply to save your settings.
Note: The SSL VPN Concentrator does not perform Network Address Translation
(NAT). And the SSL VPN Concentrator only enforces access policies on SSL
VPN traffic, not on other TCP/IP protocols. Therefore, the SSL VPN
Concentrator should be used in conjunction with a network firewall.
If the interface is configured to terminate SSL VPN connections, then restart the SSL VPN
Concentrator software for the change to take effect.
Note: The SSL VPN Concentrator administrative session will end when the software
is restarted. To log in to the SSL VPN Concentrator management interface,
enter the new IP address of the SSL VPN Concentrator device in the Address
or Location field of your web browser. Be sure that the management station is
in the same subnet as the new SSL VPN Concentrator IP address.
To complete the IP settings configuration, also configure SSL VPN Concentrator DNS settings
and network routes.
Network Route Configuration
From the Network Route screen, you can define the default network route and add additional static
routes to local area subnets. The default route is required for Internet access; static routes are
optional.
To configure the default route:
1. Check the Static Routes radio button on the Network screen. The Network screen will
display both Add Default Route and Add Static Routes fields, as shown below.
2. In the Add Default Route section, enter the IP address of the router or default gateway of the
network in the Default Gateway Address field.
The default gateway address is the same gateway address used by local area network
computers to connect to the Internet and it may be the address of a network firewall.
3. Select the Ethernet interface (ethernet-1 or ethernet-2) that should be used to connect to the
default gateway address from the Interface pull-down menu.
4. Click Apply. Once updated, the route will be displayed in the Static Routes table.
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Figure 5-3
To configure a static route:
1. In the Add Static Routes section, enter the destination network address of the static route in
the Destination Network field. The destination network address is an IP address in the remote
network subnet.
Note: The destination network address may be a valid IP address or it may be a
subnet address that ends in “.0”, such as “192.168.0.0”.
2. Enter the subnet mask of the remote network segment in the Subnet Mask field.
Network Settings
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3. Enter the IP address of your router in the Gateway Address field. The gateway address should
be in the same subnet as the ethernet-1 or ethernet-2 interface.
For example, if the ethernet-1 interface address is “10.0.0.100” and the subnet mask is
“255.255.255.0”, then a router connected through the ethernet-1 interface should be
“10.0.0.X”.
4. Select the Ethernet interface that should be used to connect to the gateway address from the
Interface menu (ethernet-1 or ethernet-2).
5. Click Apply. Once the domain has been added, the domain will be added to the Routes table.
Note: To add additional local subnets that can directly connect to the ProSafe SSL
VPN Concentrator 25 device, define the Destination Network address, the
Subnet Mask, and the Interface, but leave the Gateway Address field blank.
Network Host Table Settings
From the Host Table screen you can map host names or fully qualified domain names (FQDNs) to
IP addresses.
Note: The SSL VPN Concentrator can act as a NetBIOS and a WINS (Windows Internet
Naming Service) client to learn local network host names and corresponding IP
addresses.
To configure host resolution:
1. Check the Host Table radio button on the Network screen. The Network screen will display
the Add Host fields and the Host Table.
2. Enter the IP Address of the machine that will be mapped to a host name in the IP Address
field.
3. Enter the host name or Fully Qualified Domain Name of the machine in the Host Name field.
For example, enter “mycomputer” or “www.netgear.com”. Do not enter names with spaces or
other non-ASCII characters such as apostrophes or commas.
4. Enter the host alias in the optional Alias field. For example, if a FQDN “www.netgear.com”
has been entered in the Host Name field, then a shorter name, such as “www” or “web” may
be entered in the Alias field.
5. Click Apply.
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Once the new Host has been added, the Host will be displayed in the Host Table. The Host
Table displays a list of the configured host names and the corresponding IP addresses
Figure 5-4
Configuring DNS Settings
The DNS Settings window allows the ProSafe SSL VPN Concentrator 25 administrator to
configure the hostname, DNS server addresses and WINS server addresses. The WINS server
configuration is optional; the DNS server configuration is required.
To configure the ProSafe SSL VPN Concentrator 25 hostname, DNS settings and WINS settings:
1. Check the DNS Settings radio box on the Network screen. The Network screen will display
the fields for entering the DNS Settings.
Network Settings
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Figure 5-5
2. Enter the Hostname for the ProSafe SSL VPN Concentrator 25 device. The hostname is used
to identify the SSL VPN Concentrator device on the network. Use only letters and numbers for
the hostname; do not enter non-ASCII characters such as spaces or apostrophes.
3. Enter the IP address of your DNS server in the Primary DNS Server field.
4. For redundancy, enter the IP address of a backup DNS server in the Secondary DNS Server
field.
5. Enter the domain name of your network in the DNS Domain field. This field is optional and is
not required for most network environments.
6. Click Apply to update the configuration.
Note: If you update the SSL VPN gearhost hostname, you must restart the ProSafe SSL
VPN Concentrator 25 software for the change to take effect. DNS settings changes
take effect immediately.
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Chapter 6
Group and User Access Policies
This chapter describes how to define users and groups and how to configure SSL VPN
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Defining and Editing a User Bookmarks
Active Directory Authentication Servers for Group Policies and Bookmarks
LDAP Authentication Domains for Group Policies and Bookmarks
NT and RADIUS Domain Servers for Group Policies and Bookmarks
Users, Groups and Global Policies
An administrator can define user, group and global policies to predefined network resource
objects, IP addresses, address ranges, or all IP addresses and to different SSL VPN services. A
specific hierarchy is invoked over which policies take precedence. The SSL VPN Concentrator
policy hierarchy is defined as:
1. User Policies take precedence over all Group Policies.
2. Group Policies take precedence over all Global Policies.
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3. If two or more user, group or global policies are configured, the most specific policy takes
precedence.
For example, a policy configured for a single IP address takes precedence over a policy configured
for a range of addresses. And a policy that applies to a range of IP addresses takes precedence over
a policy applied to all IP addresses. If two or more IP address ranges are configured, then the
smallest address range takes precedence. Hostnames are treated the same as individual IP
addresses
Network Resources are prioritized just like other address ranges. However, the prioritization is
based on the individual address or address range, not the entire Network Resource.
For example, let’s assume the following global policy configuration:
•
•
•
Policy 1: A Deny rule has been configured to block all services to the IP address range
10.0.0.0 - 10.0.0.255.
Policy 2: A Deny rule has been configured to block FTP access to 10.0.1.2 -
10.0.1.10.
Policy 3: A Permit rule has been configured to allow FTP access to the predefined network
resource, FTP Servers. The FTP Servers network resource includes the following
addresses:10.0.0.5 - 10.0.0.20and ftp.company.com, which resolves to
10.0.1.3.
Assuming that no conflicting user or group policies have been configured, if a user attempted to
access:
•
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•
An FTP server at 10.0.0.1, the user would be blocked by Policy 1.
An FTP server at 10.0.1.5, the user would be blocked by Policy 2.
An FTP server at 10.0.0.10, the user would be granted access by Policy 3. The IP address
range 10.0.0.5 - 10.0.0.20is more specific than the IP address range defined in
Policy 1.
•
An FTP server at ftp.company.com, the user would be granted access by Policy 3. A single
host name is more specific than the IP address range configured in Policy 2.
Note: The user would not be able to access ftp.company.com using its IP address
10.0.1.3. The SSL VPN Concentrator policy engine does not perform reverse
DNS lookups.
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Global Policies
You can view and configure the SSL VPN Concentrator Global Policies, Groups and Users by
selecting Users and Groups under the Access Administration menu in the left navigation pane.
Figure 6-1
Editing Global Policy Settings
To edit global settings:
1. Click the Edit Global Policies link in the Global Policies table. The Global Settings screen
will display.
Group and User Access Policies
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Figure 6-2
2. Enter the number of minutes of inactivity to allow in the Inactivity Timeout field.
3. Click Apply to save the configuration changes.
The inactivity timeout can be set at the user, group and global level. If one or more timeouts
are configured for an individual user, the user timeout setting will take precedence over the
group timeout and the group timeout will take precedence over the global timeout.
Setting the global settings timeout to 0 disables the inactivity timeout for users that do not
have a group or user timeout configured.
Adding and Editing Global Policies
To define global access policies:
1. Click Add Policy in the Global Policies section. An Add Policy window will be displayed.
Note: User and group access policies will take precedence over global policies.
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Figure 6-3
2. From the Apply Policy To pull-down menu, select whether the policy will be applied to a
predefined network resource, an individual host, a network or all addresses.
3. Enter a name for the policy in the Policy Name field.
Note: SSL VPN Concentrator policies apply to the destination address(es) of the SSL
VPN connection, not the source address. You cannot permit or block a specific
IP address on the Internet from authenticating to the SSL VPN Concentrator
through the policy engine.
•
If your policy applies to a predefined network resource, select the name of the resource
from the Defined Resource menu. For information about creating network resources,
refer to Chapter 8, “Network Resources”.
•
•
If your policy applies to a specific host, enter the IP address of the local host machine in
the IP Address field.
If your policy applies to a network, enter the network address in the Network Address
field and the subnet mask in the Subnet Mask field.
4. Select the service type from the Service pull-down menu. If you are applying a policy to a
network resource, the service type is defined in the network resource.
5. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL
VPN connections for the specified service and host machine.
6. Click Apply to update the configuration. Once the configuration has been updated, the new
policy will be displayed in the Global Policies table on the Global Settings screen.
The Global Policies will be displayed in the order of priority, from the highest priority policy
to the lowest priority policy.
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Defining and Editing Global Bookmarks
To define global bookmarks:
1. Click Add Bookmark in the Global Bookmarks section. An Add Bookmark window will
be displayed.
Figure 6-4
When global bookmarks are defined, all members will see the defined bookmarks from the
SSL VPN portal. Individual users will not be able to delete or modify global bookmarks.
2. Enter a descriptive name in the Bookmark Name field.
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP
Address field.
4. Select the service type from the Service pull-down menu
5. Select the screen size for viewing bookmark data from the Screen Size pull-down menu.
6. Click Apply to update the configuration. Once the configuration has been updated, the new
global bookmark will be displayed in the Global Bookmarks table on the Global Settings
screen.
Groups Configuration
When configuring Groups, remember that user policies take precedence over all group policies
and group policies take precedence over all global policies, regardless of the policy definition. (A
user policy that allows access to all IP addresses will take precedence over a group policy that
denies access to a single IP address).
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SSL VPN Concentrator Groups are also defined from the Users and Groups screen. Select the
Users and Groups option under the Access and Administration menu in the left navigation
pane. The Users and Groups screen will display
Figure 6-5
Adding a New Group
To create a new group:
1. Click Add Group on the Users and Groups screen (see Figure 6-2). An Add Group window
will display.
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Figure 6-6
2. Enter a descriptive name for the group in the Group Name field.
3. Select the appropriate domain in the Domain menu. The domain will determine the
authentication method for the group.
4. Click Apply to update the configuration. Once the group has been added, the new group will
be added to the Groups table on the User and Groups screen.
All of the configured groups are displayed in the table on the Users and Groups screen. The
Groups are listed in alphabetical order.
Editing Group Settings
To edit group settings:
1. Click the name of the group in the Groups table. The Edit Group Settings window will
display. The general group information, including the Group Name, Domain Name, and
Inactivity Timeout will be displayed. The Group Name and Domain Name are not
configurable.
2. Set the inactivity timeout for users in the group by entering the number of minutes of inactivity
to allow in the Inactivity Timeout field.
3. Click Apply to save the configuration changes.
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Figure 6-7
The inactivity timeout can be set at the user, group and global level. Set the timeout as 0 in the
user and group configuration to use the global timeout setting. If multiple timeout settings are
configured, the user timeout setting will take precedence over the group timeout and the group
timeout will take precedence over the global timeout.
32
The maximum timeout setting is 2 or over 100,000 minutes, although setting the timeout to 0
on the Global Settings page disables the inactivity timeout (if 0 is also configured as the
inactivity timeout for the user and group).
Defining and Editing Group Policies
With group access policies, all traffic is allowed by default. Additional allow and deny policies
may be created by destination address or address range and by service type.
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The most specific policy will take precedence over less specific policies. For example, a policy
that applies to only one IP address will have priority over a policy that applies to a range of IP
addresses. If there are two policies that apply to a single IP address, then a policy for a specific
service (for example RDP) will take precedence over a policy that applies to all services.
Note: User policies take precedence over all group policies and group policies take
precedence over all global policies, regardless of the policy definition (A user
policy that allows access to all IP addresses will take precedence over a group
policy that denies access to a single IP address).
To define group access policies:
1. Click Add Policy in the Group Policies section of the Group Settings screen. An Add Policy
window will display.
Figure 6-8
2. From the Apply Policy To pull-down menu, select whether the policy will be applied to a
predefined network resource, an individual host, a range of addresses or all addresses.
3. Define a name for the policy in the Policy Name field.
Note: SSL VPN Concentrator policies apply to the destination address(es) of the SSL
VPN connection, not the source address. You cannot permit or block a specific
IP address on the Internet from authenticating to the SSL VPN Concentrator
through the policy engine. That type of policy would need to be defined by a
firewall rule.
4. Select the appropriate policy:
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•
If your policy applies to a predefined network resource, select the name of the resource
from the Defined Resource pull-down menu. For information about creating network
resources, refer to Chapter 8, “Network Resources”.
•
•
If your policy applies to a specific host, enter the IP address of the local host machine in
the IP Address field.
If your policy applies to a network, enter the network address and subnet bit mask (0-32)
in the Network and Subnet Mask fields.
5. Select the service type in the Service pull-down menu. If you are applying a policy to a
network resource, the service type is defined in the Defined Resource field. .
Note: Network Resources are configured in Network Resources under the Access
Administration menu on the left navigation pane.
6. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL
VPN connections for the specified service and host machine.
7. Click Apply to update the configuration. Once the configuration has been updated, the new
group policy will be displayed in the table on the Edit Group Settings screen.
The group policies in the Group Policies table are ranked by the order of priority, from the
highest priority policy to the lowest priority policy.
Defining and Editing Group Bookmarks
SSL VPN Concentrator bookmarks provide a convenient way for SSL VPN users to access
computers on the local area network that they will connect to frequently. Group bookmarks will
apply to all members of the specific group. When group bookmarks are defined, all group
members will see the defined bookmarks from the SSL VPN portal. Individual users will not be
able to delete or modify group bookmarks.
To define group bookmarks:
1. Click Add Bookmark in the Group Bookmarks section of the Group Settings screen. An
Add Bookmark screen will display.
When group bookmarks are defined, all group members will see the defined bookmarks from
the SSL VPN Portal. Individual group members will not be able to delete or modify group
bookmarks.
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Figure 6-9
2. Enter a descriptive name in the Bookmark Name field.
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP
Address field.
4. Select the service type from the drop-down Service menu.
5. If Terminal Services (RDP5) is selected, select the screen size that the bookmark will use from
the Screen Size drop-down menu.)
6. Click Apply to update the configuration. Once the configuration has been updated, the new
group bookmark will be displayed on the Group Settings window. in the Group Bookmarks
table.
Deleting a Group
To delete a group:
1. Click the name of the group that you wish to remove from the Groups table. The Group
Settings window will display.
2. In the Group Settings window, click Delete Group. The Users and Groups window will
display and the deleted group will no longer appear in the list of defined groups.
Note: A group cannot be deleted if users have been added to the group or if the group
is the default group created for an authentication domain.
You can also delete a group by clicking its Delete link.
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To delete a group that is the default group for an authentication domain:
1. Delete the corresponding domain (you cannot delete the group in the Group Settings
window).
2. If the group is not the default group for an authentication domain, first delete all users in the
group. Then you should be able to delete the group on the Group Settings page.
Note: The default group “geardomain” cannot be deleted.
Users Configuration
SSL VPN Concentrator users are defined from the Users and Groups screen Select the Users and
Groups option under the Access and Administration menu in the left navigation pane. The Users
and Groups screen will display.
Figure 6-10
Group and User Access Policies
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Adding a New User
To create a new user:
1. Click Add User on the Users and Groups screen. An Add User window will display.
Figure 6-11
2. Enter the user name for the user in the User Name field. This will be the name the user will
enter in order to log into the SSL VPN portal.
3. Select the name of the group to which the user belongs from the Group pull-down menu.
4. Click Apply.
If the selected group is in a domain that uses external authentication, such as Active Directory,
RADIUS, NT Domain or LDAP, then the Add User window will close and the new user will
be added to the Users and Groups table.
Note: Groups configured to use Radius, LDAP, NT Domain or Active Directory
authentication do not require passwords because the external authentication
server will validate user names and passwords.
It is only necessary to enter RADIUS, LDAP, NT and Active Directory user names if you wish
to define specific policies or bookmarks per user. If users are not defined in the SSL VPN
Concentrator, then global policies and bookmarks will apply to users authenticating to an
external authentication server.
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If the selected group is in a domain that uses internal database authentication, such as the
default “geardomain” domain, then the following window will display:
Figure 6-12
5. Enter the user password in the Password field.
6. Re-enter the password in the Confirm Password field.
Note: Both the user name and password are case-sensitive.
7. Select the user type from the User Type pull-down menu, (either User or Administrator).
8. Click Apply to update the configuration. Once the user has been added, the new user will be
added to the table in the Users and Groups screen.
Editing a User
To edit a user:
1. Click the name of the user in the Users table on the Users and Groups screen. The User
Settings window will display as shown in Figure 6-13.
•
The Edit User Settings section shows the User Name, Group Name, and Domain
Name. These fields are not configurable. If information supplied in these fields need to be
modified, then remove the user by clicking Delete User and then recreate the user with the
correct information.
•
If the user authenticates to an external authentication server, then the User Type and
Password fields will not be shown. The password fields are not configurable because the
authentication server will validate the password. The user type is not configurable because
the SSL VPN Concentrator only allows users that authenticate to the internal user database
to have administrative privileges.
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Figure 6-13
2. Enter the new user password in the Password field to modify the user password.
3. Enter the password again in the Confirm Password field.
4. Click Apply to update the configuration
To change the user inactivity timeout:
1. Enter the number of minutes of inactivity to allow in the Inactivity Timeout field.
2. Click Apply to save the configuration changes.
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Defining and Editing User Policies
To define user access policies:
1. Click Add Policy on the Edit User Settings screen. An Add Policy window will display.
Figure 6-14
2. In the Apply Policy To pull-down menu, select whether the policy will be applied to a
predefined network resource, an individual host, a network or all addresses.
3. Enter a name for the policy in the Policy Name field.
SSL VPN Concentrator policies apply to the destination address(es) of the SSL VPN
on the Internet from authenticating to the SSL VPN Concentrator through the policy
engine.
•
If your policy applies to a predefined network resource, select the name of the resource
from the Defined Resource menu. For information about creating network resources,
refer to Chapter 8, “Network Resources”.
•
•
If your policy applies to a specific host, enter the IP address of the local host machine in
the IP Address field.
If your policy applies to a network, enter the network address in the Network Address
field and the subnet mask in the Subnet Mask field.
4. Select the service type from the Service pull-down menu. If you are applying a policy to a
network resource, the service type is defined in the network resource.
5. Select PERMIT or DENY from the Status pull-down menu to either permit or deny SSL
VPN connections for the specified service and host machine.
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6. Click Apply to update the configuration. Once the configuration has been updated, the new
policy will be displayed in the Edit User Settings window.
The user policies will be displayed in the Edit Users Settings screen in the User Policies table
in the order of priority, from the highest priority policy to the lowest priority policy.
Defining and Editing a User Bookmarks
To define user bookmarks:
1. Click Add Bookmark on the Edit User Settings screen. An Add Bookmark window will
display.
Figure 6-15
When user bookmarks are defined, the user will see the defined bookmarks from the SSL VPN
portal. Individual user members will not be able to delete or modify bookmarks created by the
administrator.
2. Enter a descriptive name in the Bookmark Name field.
3. Enter the domain name or the IP address of a host machine on the LAN in the Name or IP
Address field.
4. Select the service type in the Service pull-down menu.
5. Select the screen size the bookmark will use to display data from the Screen Size pull-down
menu.
6. Click Apply to update the configuration. Once the configuration has been updated, the new
user bookmark will be displayed in the User Bookmarks table on the Edit User Settings
screen.
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Deleting a User
To delete a user:
1. Click the Delete link adjacent to the users name in the Users table. The user will be removed
from the table in the Users and Groups window, or
2. Click the user name that you wish to remove. The Edit User Settings window will display.
3. In the Edit User Settings window, click Delete User. Once deleted, the user will be removed
from the table in the Users and Groups window.
Note: A user cannot be deleted if the user is the only user defined with administrative
privileges
Active Directory Authentication Servers for Group Policies
and Bookmarks
Active Directory authentication servers support a group and user structure that can be queried
when an Active Directory user logs in. This means that you can create policies and bookmarks for
Active Directory users at the group level, without needing to define Active Directory users in the
SSL VPN Concentrator. When a user logs in, if no corresponding user name is configured in the
SSL VPN Concentrator, then it will query the Active Directory server for the list of groups that the
user belongs to. If any of the same groups are defined in the SSL VPN Concentrator, then policies
and bookmarks for the first Windows Active Directory group that matches a group configured in
the SSL VPN Concentrator will be applied to the user.
Once you create an Active Directory domain, you can add groups that correspond with groups on
your Active Directory server. If the Active Directory user is configured in the SSL VPN
Concentrator, then the SSL VPN Concentrator will ignore the group information provided by the
Active Directory and, instead, implement policies and bookmarks based on the user settings and
the settings of the group to which the user belongs.
Note: Because other authentication services do not have the same hierarchal structure and
group definitions as Active Directory, if you want to apply specific policies or
bookmarks to a group of RADIUS, NT, or LDAP users, you must add each user on
the Users and Groups screen.
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LDAP Authentication Domains for Group Policies and
Bookmarks
LDAP (Lightweight Directory Access Protocol) is a standard for querying and updating a
directory. Since LDAP supports a multilevel hierarchy (for example, groups or organizational
units), the SSL VPN Concentrator can query this information and provide specific group policies
or bookmarks based on LDAP attributes. By configuring LDAP attributes, the SSL VPN
Concentrator administrator can leverage the groups that have already been configured in an LDAP
or Active Directory database, rather than manually recreating the same groups in the SSL VPN
Concentrator.
Once an LDAP authentication domain is created, a default LDAP group will be created with the
same name as the LDAP domain name. Although additional groups may be added or deleted from
this domain, the default LDAP group may not be deleted.
For an LDAP group, you may define LDAP attributes. For example, you can specify that users in
an LDAP group must be members of a certain group or organizational unit defined on the LDAP
server. Or you can specify a unique LDAP distinguished name.
Note: The Microsoft Active Directory database uses an LDAP organization schema. The
Active Directory database may be queried using Kerberos authentication (the
standard authentication type; this is labeled “Active Directory” domain
Domain” authentication in the SSL VPN Concentrator), or using LDAP database
queries. So, an LDAP domain configured in the SSL VPN Concentrator can
authenticate to an Active Directory server.
To add an LDAP authentication domain, see “Authentication Domains” in Chapter 7.
Sample LDAP Attributes
You may enter up to 4 LDAP attributes per group. The following are some example LDAP
attributes of Active Directory LDAP users:
name=”Administrator”
memberOf=”CN=Terminal Server Computers,CN=Users,DC=netgearnetworks,
DC=net”objectClass=”user”
msNPAllowDialin=”FALSE”
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LDAP Attribute Rules
•
•
If multiple attributes are defined for a group, ALL attributes must be met by LDAP users.
If no attributes are defined, then any user authorized by the LDAP server can be a member of
the group.
•
If multiple groups are defined and a user meets all the LDAP attributes for two groups, then
the user will be considered part of the group with the most LDAP attributes defined. If the
matching LDAP groups have an equal number of attributes, then the user will be considered a
member of the group based on the alphabetical order of the groups.
•
If an LDAP user fails to meet the LDAP attributes for all LDAP groups configured on the SSL
VPN Concentrator, then the user will not be able to log into the portal. So the LDAP attributes
feature not only allows the administrator to create individual rules based on the LDAP group
or organization, it also allows the administrator to only allow certain LDAP users to log into
the portal.
Sample LDAP Users and Attributes Settings
If a user is manually added to a LDAP group, then the user setting will take precedence over
LDAP attributes.
For example:
•
•
•
An LDAP attribute objectClass=”Person”is defined for group Group1 and an LDAP
attribute memberOf=”CN=WINS Users,DC=netgearnetworks,DC=net”is defined
for Group2.
If user Jane is defined by an LDAP server as a member of the Person object class, but is NOT
a member of the WINS Users group, Jane will be a member of the SSL VPN Concentrator
Group1.
But if the administrator manually adds the user Jane to the SSL VPN Concentrator Group2,
then the LDAP attributes will be ignored and Jane will be a member of Group2.
Querying an LDAP Server
If you would like to query your LDAP or Active Directory server to find out the LDAP attributes
of your users, there are several different methods. From a machine with LDAPsearch tools (for
example a Linux machine with OpenLDAP installed) run the following command:
ldapsearch -h 10.0.0.5 -x -D “cn=demo,cn=users,dc=netgearnetworks,dc=net”
-w demo123 -b “dc=netgearnetworks,dc=net” > /tmp/file
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Where:
• 10.0.0.5is the IP address of the LDAP or Active Directory server
• “cn=demo,cn=users,dc=netgearnetworks,dc=net”is the distinguished
name of an LDAP user
• demo123is the password for the user demo
• “dc=netgearworks,dc=net”is the base domain that you are querying
• > /tmp/fileis optional and defines the file where the LDAP query results will be
saved.
For further information on querying an LDAP server from a Window server, please see:
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/8196d68e-
776a-4bbc-99a6-d8c19f36ded4.mspx
NT and RADIUS Domain Servers for Group Policies and
Bookmarks
For authentication to RADIUS or Microsoft NT domains (using Kerberos), you can individually
define AAA users and groups. This is not required, but it allows you to create separate policies or
bookmarks for individual AAA users.
When a user logs in, the SSL VPN Concentrator will validate with the appropriate RADIUS or NT
server that the user is authorized to log in. If the user is authorized, the SSL VPN Concentrator will
check to see if a user exists in the SSL VPN Concentrator Users and Groups database. If the user
is defined, then the policies and bookmarks defined for the user will apply.
For example, if you create a RADIUS domain in the SSL VPN Concentrator called “Miami
RADIUS server”, you can add users to groups that are members of the “Miami RADIUS server”
users log in to the portal, policies, bookmarks and other user settings will apply to the users. If the
AAA user does not exist in the SSL VPN Concentrator, then only the global settings, policies and
bookmarks will apply to the user.
For adding new RADIUS or Microsoft NT domain servers, see “Authentication Domains” in
Chapter 7.
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Chapter 7
Domains and Layouts
This chapter explains how to define authentication domains, such as RADIUS, NT Domain,
It describes:
•
•
•
•
•
•
•
•
RADIUS Authentication
LDAP Authentication
Active Directory Authentication
Adding Portal Layouts
Duplicating and Editing Portal Layouts
Authentication Domains
To view the SSL VPN Concentrator Domains window from the Administrative User Interface,
click the Domains option under the Access Administration menu in the left navigation pane.
Figure 7-1
In order to create access policies, you must first create authentication domains. By default, the
geardomain authentication domain is already defined. The SSL VPN Concentrator domain is the
SSL VPN Concentrator internal user database.
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Additional domains may be created that require authentication to remote authentication servers.
The SSL VPN Concentrator supports RADIUS (PAP, CHAP, MSCHAP, and MSCHAPV2),
LDAP, NT Domain, and Active Directory authentication in addition to internal user database
authentication.
All of the configured domains will be listed in the table in the Domains window. The domains are
listed in the order in which they were created.
Local User Database Authentication
You may create multiple domains that authenticate users with users and passwords stored on the
SSL VPN Concentrator. This is necessary if you wish to display different portal layouts (such as
SSL VPN portal pages, themes, etc.) to different users.
To add a new authentication domain:
1. Click Add Domain. An Add Domain window similar to the following will display.
Figure 7-2
2. Select Local User Database from the Authentication Type pull-down menu.
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the
domain name users will select in order to log into the SSL VPN portal.
4. Select the name of the layout in the Portal Layout Name pull-down menu. The default layout
is SSL-VPN. Additional layouts may be defined in the Portal Layouts screen.
5. Check the Require client digital certificates radio box to force users to supply a valid digital
certificate before granting access. The CNAME of the client certificate must match the user
name that the user supplies to log in and the certificate must be generated by a certificate
authority (CA) that is trusted by SSL VPN Concentrator.
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6. Click Apply to update the configuration. Once the domain has been added, the domain will be
added to the table on the Domains screen
RADIUS Authentication
To create a domain with Radius authentication:
1. Click Add Domain. An Add Domain window will be displayed.
2. Select a RADIUS domain from the Authentication Type pull-down menu. The Add Domain
window displays the fields for a domain for Radius authentication.
Figure 7-3
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the
domain name users will select in order to log into the SSL VPN portal.
4. Enter the IP address or domain name of the Radius server in the Radius Server Address field.
5. If required by the Radius server, enter an authentication secret in the Secret Password field.
6. Select the name of the layout from the Portal Layout Name drop-down menu. The default
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.
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7. Check the Require client digital certificates checkbox to force users to supply a valid digital
certificate before granting access. The CNAME of the client certificate must match the user
name that the user supplies to log in and the certificate must be generated by a certificate
authority (CA) that is trusted by SSL VPN Concentrator.
8. Click Apply to update the configuration. Once the domain has been added, the domain will be
added to the table on the Domains screen.
NT Domain Authentication
To configure NT Domain authentication, click Add Domain. An Add Domain window will be
displayed. In the Add Domain window.
1. Select NT Domain from the Authentication Type menu. The NT Domain configuration
fields will be displayed. The Add Domain window displays the fields for a domain with NT
authentication:
Figure 7-4
2. Enter a descriptive name for the authentication domain in the SSL VPN Concentrator Domain
Name field. This is the domain name selected by users when they authenticate to the SSL
VPN portal. It may be the same value as the NT Domain Name.
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3. Enter the IP address or host and domain name of the server in the NT Server Address field.
4. Enter the NT authentication domain in the NT Domain Name field. This is the domain name
configured on the Windows authentication server for network authentication.
5. Select the name of the layout from the Portal Layout Name pull-down menu The default
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.
6. Check the Require client digital certificates checkbox to force users to supply a valid digital
certificate before granting access. The CNAME of the client certificate must match the user
name that the user supplies to log in and the certificate must be generated by a certificate
authority (CA) that is trusted by the SSL VPN Concentrator.
7. Click Apply to update the configuration. Once the domain has been added, the domain will be
added to the table in the Domains screen.
LDAP Authentication
To configure LDAP authentication, click Add Domain. An Add Domain window will be
displayed. In the Add Domain window:
1. Select LDAP from the Authentication Type menu. The LDAP domain configuration fields
will be displayed.The Add Domain Window displays the fields for a domain with LDAP
authentication
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:
Figure 7-5
2. Enter a descriptive name for the authentication domain in the Domain Name field. This is the
domain name users will select in order to log into the SSL VPN portal. It can be the same
value as the Server Address field.
3. Enter the IP address or domain name of the server in the Server Address field.
4. Enter the search base for LDAP queries in the LDAP BaseDN field. An example of a search
base string is
CN=Users,DC=yourdomain,DC=com
Note: Do not include quotes (“ ”) in the LDAP BaseDN field.
5. Select the name of the layout from the Portal Layout Name drop-down menu. The default
layout is SSL-VPN. Additional layouts may be defined in the Portal Layouts page.
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6. Check the Require client digital certificates checkbox to force users to supply a valid digital
certificate before granting access. The CNAME of the client certificate must match the user
name that the user supplies to log in and the certificate must be generated by a certificate
authority (CA) that is trusted by SSL VPN Concentrator.
7. Click Apply to update the configuration. Once the domain has been added, the domain will be
added to the table on the Domains screen.
Active Directory Authentication
To configure Windows Active Directory authentication:
1. Click Add Domain. An Add Domain window will display.
Note: Of all types of authentication, Active Directory authentication is the most error
prone. If you are unable to authenticate using Active Directory, please read the
troubleshooting procedure at the end of this section.
2. Select Active Directory from the Authentication Type menu. Fields for Active Directory
configuration will display.
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Figure 7-6
3. Enter a descriptive name for the authentication domain in the Domain Name field. This is the
domain name users will select in order to log into the SSL VPN portal. It can be the same
value as the Server Address field or the Active Directory Domain field depending on your
network configuration.
4. Enter the IP address or host and domain name of the Active Directory server in the Server
Address field.
5. Enter the Active Directory domain name in the Active Directory Domain field.
6. Select the name of the layout from the Portal Layout Name menu The default layout is SSL-
VPN. Additional layouts may be defined in the Portal Layouts page.
7. Check the Require client digital certificates checkbox to force users to supply a valid digital
certificate before granting access. The CNAME of the client certificate must match the user
name that the user supplies to log in and the certificate must be generated by a certificate
authority (CA) that is trusted by the SSL VPN Concentrator.
8. Click Apply to update the configuration. Once the domain has been added, the domain will be
added to the table on the Domains screen
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If your users are unable to connect via Active Directory, verify the following:
1. The time settings between the Active Directory server and the SSL VPN Concentrator must be
synchronized. Kerberos authentication, used by Active Directory to authenticate clients,
permits a maximum of a 15-minute time difference between the Windows server and the client
(the SSL VPN Concentrator). The easiest way to solve this issue is to configure Network Time
Protocol on the Date and Time screen and check that the server's time settings are also
correct.
2. Confirm that your Windows server is configured for Active Directory authentication. If you
are using a Window NT 4.0 server, then your server only supports NT Domain authentication.
Typically, Windows 2000 and 2003 servers are also configured for NT Domain authentication
to support legacy Windows clients.
Deleting a Domain
To delete a domain, click the Delete link in the Domains table for the domain you wish to remove.
Once the SSL VPN Concentrator has been updated, the deleted domain will no longer be displayed
in the table in the Domains table.
Note: The SSL VPN Concentrator “geardomain” domain cannot be deleted.
SSL VPN Concentrator Portal Layouts
The SSL VPN Portal Layouts screen allows you to create a custom page that mobile users will
see when they log into the portal. Because the page is completely customizable, it provides the
ideal way to communicate remote access instructions, support information, technical contact info
or VPN-related news updates to remote users. The page is also well-suited as a starting page for
restricted users; if mobile users or business partners are only permitted to access a few files or web
URLs, the page you create will only show those links relevant to these users.
To view the Portal Layout screen, click Portal Layouts under the SSL VPN Portal menu on the
left navigation pane. A window similar to the following will display.
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Figure 7-7
Adding Portal Layouts
The SSL VPN Concentrator administrator may define individual layouts for the SSL VPN portal.
The layout configuration includes the theme, menu layout, portal pages to display, portal
application icons to display, and web cache control options.
A default portal layout is the SSL-VPN portal. Additional portal layouts can be added and
modified.
Note: To apply a portal layout to a domain, add a new domain and select the portal layout
from the Portal Layout Name menu on the domain configuration page. The
selected portal layout will be applied to all users in the new domain.
To add a new portal layout:
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane and click
Add Layout. The Portal Layout page will display.
2. In the Portal Layout and Theme Name section:
a. Enter a descriptive name for the portal layout in the Portal Layout Name field. This name
will be part of the path of the SSL VPN portal URL.
For example, if your SSL VPN portal is hosted at https://vpn.company.com, and you
created a portal layout named “sales”, then users will be able to access the sub-site at
https://vpn.company.com/portal/sales.
Only alphanumeric characters, hyphen (-), and underscore (_) are accepted for the Portal
Layout Name. If other types of characters or spaces are entered, the layout name will be
truncated before the first non-alphanumeric character. Please note that unlike most other
URLs, this name is case sensitive.
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:
Figure 7-8
b. Enter the title for the web browser window in the Portal Site Title field.
c. If you wish to display a banner message to users before they log in to the portal, enter the
banner title text in the Banner Title field. Also enter the banner message text in the
Banner Message text area. Then check the Display banner message on login page radio
button to show the banner title and banner message text on the Login screen.
d. Check the Enable HTTP meta tags for cache control radio box to apply HTTP meta tag
cache control directives to this Portal Layout. Cache control directives include:
<meta http-equiv=”pragma” content=”no-cache”>
<meta http-equiv=”cache-control” content=”no-cache”>
<meta http-equiv=”cache-control” content=”must-revalidate”>
These directives help prevent clients browsers from caching SSL VPN portal pages and
other web content.
Note: Enabling HTTP meta tags is strongly recommended for security reasons
and to prevent out-of-date web pages, themes and data being stored in
users' web browser cache
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e. Check the ActiveX web cache cleaner radio box to load an ActiveX cache control when
users log in to the SSL VPN portal.
The web cache cleaner will prompt the user to delete all temporary Internet files, cookies
and browser history when the user logs out or closes the web browser window. The
ActiveX web cache control will be ignored by web browsers that don't support ActiveX.
3. Select the portal pages you wish users to access in the SSL VPN Portal Pages to Display
section. Any pages that are not selected will not be visible from the portal navigation menu.
Note: If you hide portal pages or applications, you should also create SSL VPN
access policies that deny access to the corresponding applications. The portal
layout only affects the look and feel of the portal, but it does not prevent users
from accessing hidden sites.
4. Select the services that users should be able to access in Services Page – Available Services.
Only the corresponding service icons will be visible on the Services page.
5. Select the desktop clients that users should be able to access in Desktop Page – Available
Remote Desktop Clients. Only the corresponding service icons will be visible on the My
Desktop page.
6. Click Apply to confirm your settings.
Note: An administrator can customize the portal layout by uploading a gif file for the
banner image. However, the custom banner can be uploaded only after adding
the portal.
Now you can apply the portal layout to one or more authentication domains.
If you selected the option Terminal Services Apps page (in the SSL VPN Portal Pages to
Display section), then the Portal Layout screen will expand to include an Applications Page -
Available Terminal Services Applications section. You can now add Terminal Services
application icons to display in the Applications page.
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Figure 7-9
To add a Terminal Services Application:
1. Enter a description of the application in the Application Description field. This name will be
shown beneath the application icon on the SSL VPN Portal Applications page.
2. Enter the path and application name of the Terminal Services application in the Application
and Path field.
Note: To launch a Terminal Services application individually, the Terminal Server
must be run in Application mode. In addition, the application must be installed
through the Control Panel Add/Remove Programs. For more information,
see the NETGEAR Support Site.
3. Select an image to show on the Applications page from the Icon Image menu.
4. Click Add Application to add the new application to the SSL VPN Portal Applications page.
Apply the portal layout to one or more SSL VPN Concentrator authentication domains.
Customizing the Banner
An administrator can further customize the portal by uploading a a customized image for the
banner.
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To upload a banner image:
1. On the Portal Layout screen (see Figure 7-8 on page 7-11), click Upload Banner. The
Custom Banner screen will display.
Figure 7-10
2. Click Browse to locate and upload a .gif file. If upload is successful, two new buttons will
appear—View Banner and Delete Banner on the Portal Layout screen.
Click View Banner to view the uploaded banner. Click Delete Banner to delete an uploaded
banner.
Duplicating and Editing Portal Layouts
You can edit the features of an existing portal; for example, create a banner or banner message that
displays at the top of the page; or show or hide all applicable bookmarks (user, group, and global)
for each user. You can, optionally, upload an HTML file. You can also create another portal with
all of the features of the existing portal by changing the existing portal layout name.
Note: Changing the portal name will only duplicate the portal and will not rename the
existing portal
To add a new Portal by editing an existing Portal layout:
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane. The
Portal Layouts screen will display.
2. In the Portal Layouts table, click the Portal Layout name you wish to duplicate. The Portal
Layout screen of the selected Portal will display.
3. Enter the new name in the Portal Layout Name field. The new title will be displayed at the
top of the page.
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4. Click Apply. A new portal will be created with the same features as the existing portal and will
be displayed in the Portal Layouts table.
Figure 7-11
To modify the features of an existing portal:
1. Click Portal Layouts under the SSL VPN Portal menu on the left navigation pane. The
Portal Layouts screen will display.
2. In the Layout Name column, click the portal you want to edit. The Portal Layouts screen
will display.
3. Enter a new Banner Title and Banner message, and check the Display banner message on
login page radio box to display a custom message at the top of the new page.
4. Modify any of the services in the SSL VPN Portal Pages to Display, Services Page –
Available Services, or Desktop Page – Available Remote Desktop Clients sections of the
Portal Layouts screen. For example:
•
Leave the Desktop Page/Add Bookmark button radio box checked to display all
applicable user, group and global bookmarks in a single table on the desktop page.
•
Leave the Display banner message on login page radio box checked, and enter a custom
message to be displayed at the top of the portal login page in the Banner message field.
Enter a plain text message or include HTML and JavaScript tags. The maximum length of
the login page message is 4096 characters.
5. Click Apply to update the home page content.
Note: The Available Terminal Services Applications displayed in the edited Portal
Layout page will apply to the new page if the Application and Path are the
same. If the path is not the same, when the new page is created the
Applications Services will no longer be available.
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Advanced Portal Page Layout Specifications
For most SSL VPN administrators, a plain text page message and a list of links to network
resources will provide the prefect portal desktop page. But for the more advanced administrator
that want to display additional content, please note:
•
•
The portal page is displayed in an IFRAME--internal HTML frame.
The width of the iframe is 542 pixels, but since there is a 29 pixel buffer between the
navigation menu and the content, the available workspace is 513 pixels.
•
•
You can upload a custom HTML file which will be displayed below all other content on the
home page. You can also add HTML tags and JavaScript to the Banner Message.
Since the uploaded HTML file will be displayed after other content, do not include <head> or
<body> tags in the file.
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Chapter 8
Network Resources
This chapter explains how to define network resource groups. Network resources facilitate
creating and updating access policies.
Network Resources are groups of host names, IP addresses and IP address ranges. By defining
resource objects, you can more quickly configure network policies. This is because you will not
need to redefine the same set of IP addresses or address ranges when configuring the same access
policies for multiple users.
Defining Network Resources is optional; smaller organizations can choose to create access
policies using individual IP addresses or IP networks rather than predefined Network Resources.
But for most organizations, it is recommended that you use Network Resources. If your server or
network configuration changes, by using Network Resources you can perform an update quickly
instead of individually updating all of the user and group policies.
To configure a network policy:
1. Select Network Resources under the Access Administration menu on the left navigation
pane. The Network Resources screen will display.
Figure 8-1
2. Click Add Resource. An Add Network Resource screen similar to the following will display.
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Figure 8-2
3. In the Resource Name field, enter a name for the Network Resource.
4. From the Services pull-down menu, select the type of service to which the Network Resource
will apply.
5. Click Apply. The new Network Resource will display in the table on the Network Resources
screen.
Figure 8-3
To edit the Network Resource.
1. Click the name of the resource in the Resource Name column in the table on the Network
Resources screen. The Edit Network Resource screen will display.
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Figure 8-4
2. From the Object Type pull-down menu under Add Resource Addresses, select either IP
Address or IP Network:
•
If IP Address was selected, enter an IP address or fully qualified domain name in the IP
Address/Name field.
•
If IP Network was selected, enter the IP network address in the Network Address field.
Enter the mask length in the Mask Length (0-31) field.
3. Click Add Resource to add the IP address or IP network to the Network Resource. The new
configuration will be displayed in the Defined Resource Addresses table, as shown in the
example below.
You may define up to 128 addresses or address ranges per Network Resource.
Network Resources
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Figure 8-5
To delete a defined resource, click Delete in the Defined Resource Addresses table adjacent to
the resource you wish to delete.
To create policies based on network objects, see Chapter 6, “Group and User Access Policies”, for
instructions on configuring Access Policies.
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Chapter 9
VPN Tunnel Client
deployed from the SSL VPN portal. It covers:
•
•
Adding IP Address Ranges
Adding Routes for VPN Tunnel Clients
Beyond what is defined in “Logging in to the Management Interface” on page 2-4, the VPN
Tunnel Client has some specific operating requirements. For
•
Mac OS. VPN Tunnel supports Version 1.4 (Tiger).
•
Browsers. The Firefox browser is not supported.
The number of VPN Tunnel Client sessions your installation of SSL VPN Concentrator will
support concurrently is dependent on the hardware configuration of your SSL VPN Concentrator
server.
SSL VPN Client Configuration
There are several different scenarios you can use to set up SSL VPN client addresses and routes.
The following is a simple network setup. For more complex network configurations, see the SSL
VPN network scenarios document referenced in Appendix B, “Related Documents”.
The VPN Tunnel Client provides a PPP (point-to-point) connection between the client and the SSL
VPN Concentrator. When remote users connect using VPN over SSL, a virtual network interface
is created with IP settings dynamically assigned by the SSL VPN Concentrator. In addition, DNS
and WINS server settings are also assigned by the SSL VPN Concentrator. DNS and WINS
settings allow the VPN Tunnel Client to contact machines on the corporate network by host name
or domain name. The DNS and WINS settings assigned to the VPN Tunnel Client are configured
on the Network screen located under System Configuration on the left navigation pane.
The VPN Tunnel Client provides a point-to-point (PPP) connection and uses proxy ARP requests
to locate machines on the remote network. Because the connection is a point-to-point connection,
the addresses on the local network and the remote network can overlap. For example:
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•
The VPN Tunnel Client cannot contact a server on the corporate network if the VPN Tunnel
Client's Ethernet interface shares the same IP address as the server or the SSL VPN
Concentrator (i.e., if your laptop has a physical interface address of 10.0.0.45, then you won't
be able to contact a server on the remote network that also has the IP address 10.0.0.45).
•
You do not want the virtual (PPP) interface address of the VPN Tunnel Client to conflict with
addresses on the corporate network. Therefore, configure an IP address range that does not
directly overlap with addresses on your local network. So, if 192.168.0.1 through
192.168.0.100 are currently assigned to machines on your local network, then start the client
address range at 192.168.0.101 or choose an entirely different subnet altogether.
Adding IP Address Ranges
If you choose a different subnet for the VPN Tunnel Client range than the subnet used by the
corporate network, then you must:
1. Add a client route to configure the VPN Tunnel client to connect to the corporate network
using the VPN tunnel.
2. Create a static route on the corporate network's firewall to forward traffic intended for the
VPN Tunnel Client range to the SSL VPN Concentrator.
Once you have determined the address range you will assign to VPN Tunnel Clients, then define
the address range in the SSL VPN Concentrator administrative interface.
To configure SSL VPN Tunnel client address range:
1. Click the VPN Tunnel option under Access Administration in the left navigation pane. The
VPN Tunnel Client screen will display.
You may define the IP address range to assign to incoming VPN Tunnel clients in the Client
IP Address Range section of the screen. The default range begins with 192.168.251.1 and
ends with 192.168.251.254.
2. Enter the first IP address of the IP address range in the Client Address Range Begin field.
3. Enter the last IP address of the IP address range in the Client Address Range End field.
4. Click Apply to update the configuration.
5. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are actively connected;
this will force the clients to obtain a new virtual IP address.
VPN Tunnel Clients will now be able to connect to the SSL VPN Concentrator and receive a
dynamic IP address in the client address range.
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Figure 9-1
Adding Routes for VPN Tunnel Clients
The Add Routes for VPN Tunnel Clients section allows you to define the addresses of devices
on your local network. Client routes are only required if the client address range is in a different
subnet then the corporate network or if your network has multiple subnets. Client routes inform the
VPN Tunnel Clients that other networks are located across the VPN over SSL tunnel by:
•
The first VPN Tunnel Client assumes that addresses in the same subnet as the client IP address
(PPP interface) are located across the VPN over SSL tunnel.
•
The address range in the client subnet. The specific subnet is determined by the class of the IP
address.
–
Addresses between 1.0.0.0 and 126.255.255.255, are Class A addresses; the VPN Tunnel
Client will assume that all addresses with the same first octet are located across the VPN
tunnel.
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–
–
Addresses between 128.0.0.0 and191.255.255.255 are Class B addresses; the VPN
Tunnel Client will assume that all addresses with the same first two octets are located
across the VPN tunnel.
Addresses between 192.0.0.0 and 223.255.255.255 are Class C addresses; the VPN
Tunnel Client will assume that all addresses with the same first three octets are located
across the VPN tunnel.
The subnet classes for the designated private IP address ranges are:
•
•
•
Class A subnet: 10.0.0.0 through 10.255.255.255
Class B subnet: 172.16.0.0 through 172.16.31.255.255
Class C subnet: 192.168.0.1 through 192.168.255.255
If VPN Tunnel Clients need to connect to addresses on the corporate network that are not in the
same subnet as the client address range, then you will need to add client routes.
To add an SSL VPN Tunnel client route:
1. In the Destination Network field under Add Routes for VPN Tunnel Clients section, enter
the network address of a local area network or subnet For example, enter 192.168.0.0.
2. Enter the subnet mask of the local area network Subnet Mask field.
3. Click Add Route. The client route will be displayed in the Configured Client Routes table,
as shown in the example in Figure 9-2.
Note: You will also need to add a static route on your corporate firewall or router that
directs traffic destined for the VPN Tunnel Client address range to the SSL
VPN Concentrator.
4. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are currently connected to
the SSL VPN Concentrator. Restarting forces clients to reconnect and receive new addresses
and routes.
Now users will be able to connect to the SSL VPN Concentrator and receive a virtual IP
address from the client address range.
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Figure 9-2
To delete a VPN Tunnel Client Route:
1. Click the Delete link adjacent to the client route in the Configured Client Routes table.
2. Restart the SSL VPN Concentrator software if VPN Tunnel Clients are currently connected to
the SSL VPN Concentrator. Restarting forces clients to reconnect and receive new addresses
and routes.
VPN Tunnel Client
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Chapter 10
Port Forwarding
This chapter describes the configuration for Port Forwarding, a web-based SSL VPN client that
installs transparently and then creates a virtual, encrypted tunnel to the remote network. Using Port
network drives as if they were located on the corporate network.
This chapter covers:
•
•
Configuring Applications for Port Forwarding
Configuring Host Name Resolution
Port Forwarding, like VPN Tunnel, is a web-based client that installs transparently and then
creates a virtual, encrypted tunnel to the remote network. However, Port Forwarding differs from
VPN Tunnel in several ways. For example, Port Forwarding:
•
•
Only supports TCP data, not UDP or other IP protocols.
Detects and reroutes individual data streams over the Port Forwarding connection rather than
opening up a full tunnel to the corporate network. So Port Forwarding is a lighter client than
VPN Tunnel and installs more quickly.
•
Offers more fine grained management than VPN Tunnel. Administrators define individual
applications and resources that will be available to remote users. With VPN Tunnel,
administrators must create access policies to block undesirable traffic at the SSL VPN
Concentrator rather than at the client level.
Configuring Applications for Port Forwarding
Port Forwarding client detects and reroutes data sent by the remote users to the SSL VPN
Concentrator. The Port Forwarding screen allows you to specify the internal addresses and
applications that Port Forwarding clients may access. To configure Port Forwarding, you must
define the internal host machines and TCP applications available to remote users.
To configure applications for Port Forwarding:
1. From the Access Administration menu in the left navigation pane, select the Port
Forwarding option. The Port Forwarding configuration screen will display.
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Figure 10-1
2. In the Configured Applications for Port Forwarding section, enter the IP address of an
internal server or host computer in the IP Address field.
3. Enter the TCP port number of the application to be tunneled in the TCP Port field. Table 10-1
below lists the more commonly used TCP applications and port numbers (see
http://www.iana.org for a more complete list of registered port numbers).
4. Click Apply. The IP address and port number submitted will appear in the Configured
Applications for Port Forwarding table.
Table 10-1. Port Forwarding Applications/TCP Port Numbers
TCP Application
Port Number
FTP Data (usually not needed)
FTP Control Protocol
SSH
20
21
22a
23b
25
Telnet
SMTP (send mail)
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Table 10-1. Port Forwarding Applications/TCP Port Numbers (continued)
TCP Application
Port Number
HTTP (web)
80
POP3 (receive mail)
NTP (network time protocol)
Citrix
110
123
1494
Terminal Services
VNC (virtual network computing)
3389
5900 or 5800
a. Users can specify the port number together with the host name or
IP address.
b. Ibid.
Configuring Host Name Resolution
Once all the server and port information has been configured, remote users will be able to access
private network servers using Port Forwarding. Since users will need to remember the complicated
IP addresses of your network servers, the SSL VPN Concentrator administrator can also specify
host name to IP address resolution. Once configured, users will be able to access TCP applications
at familiar addresses such as “mail.mycompany.com” or “ftp.mycompany.com”.
To add a host name for client name resolution:
1. Enter an IP address in the Local Server IP Address field in the Configured Host Names for
Port Forwarding section. The address should already be defined in the Configured
Applications for Port Forwarding table.
2. Enter a domain name of the internal server in the Fully Qualified Domain Name field.
3. Click Apply to submit the host-to-name mapping. The IP address and domain name should
appear in the Configured Host Names for Port Forwarding table.
Now, remote users will be able to securely access network applications once they have logged
into the SSL VPN portal and launched Port Forwarding.
Port Forwarding
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Appendix A
Default Settings and Technical Specifications
This appendix provides the factory default settings and technical specifications for the ProSafe
SSL VPN Concentrator 25.
Factory Default Settings
You can use the reset button located on the front of your device to reset all settings to their factory
defaults. This is called a hard reset.
•
To perform a hard reset, push and hold the reset button for approximately 5 seconds (until the
TEST LED blinks rapidly). Your device will return to the factory configuration settings shown
in Table A-1 below.
•
Pressing the reset button for a shorter period of time will simply cause your device to reboot.
Table A-1. SSL312 Default Configuration Settings
Feature
Description
AP Login
User Login URL
192.168.1.1
admin
User Name (case sensitive)
Login Password (case sensitive)
password
Ethernet Port 1
IP Address
192.168.1.1
255.255.255.0
10/100
Subnet Mask
Port Speed
Gateway Address
0.0.0.0
Ethernet Port 2
IP Address
Subnet Mask
Port Speed
10.0.0.1
255.0.0.0
10/100
Default Settings and Technical Specifications
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Table A-1. SSL312 Default Configuration Settings
Feature
Gateway Address
Concentrator
Ethernet MAC Address
Time Zone
Description
0.0.0.0
See bottom label.
GMT
Time Zone Adjusted for Daylight Saving Automatically enabled if DST available in area selected;
Time
otherwise disabled.
SNMP
SNMPv1 and 2 (MIB2)
Technical Specifications
Table A-2. SSL312 Technical Specifications
Parameter
ProSafe SSL VPN Concentrator 25
Network Management
Web-based configuration and status monitoring
25 tunnels
Concurrent Users
Supported
Encryption
DES, 3DES, AES, MD5, SHA-1
Single ARM and Bridged/routed
Local User database, RADIUS, LDAP, MS Active Directory
X.509, CRL
Modes
Authentication
Certificates supported
Aggregate Throughput
Status LEDs
6.5 Mbps
Power/Ethernet LAN1 and LAN2//Test
FCC Part 15 Class B and Class E, CE, and C-TICK
Electromagnetic
Compliance
Environmental
Specifications
Operating temperature: 0 to 50° C
Operating humidity: 5-95%, non-condensing
A-2
Default Settings and Technical Specifications
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Appendix B
Related Documents
This appendix provides links to reference documents you can use to gain a more complete
understanding of the technologies used in your NETGEAR product.
Document
Link
Internet Networking and TCP/IP
Addressing
Wireless Communications
Preparing a Computer for
Network Access
Virtual Private Networking (VPN)
Glossary
Related Documents
B-1
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B-2
Related Documents
v1.0, August 2006
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Index
creating 2-4
Numerics
10.0.0.1
Authentication Servers 6-19
Port 2 default 5-3
192.168.1.1
Port 1 default 5-2
A
customizing 7-13
synchronizing 7-9
Windows server config 7-9
Active Users 3-2, 3-5
user 6-18
Bookmark Service type
user 6-18
Add Bookmark 6-6
user 6-18
Add Default Route 5-4
Add Domain 7-2
Add Group 6-7
browsers supported 1-2
Add Policy
user 6-17
password 4-10
Add User 6-14
Apply Policy To
user 6-17
Applying Policies 6-5
ARP requests 9-1
authentication
Active Directory 6-14, 7-7
default domain 7-1
internal database 6-15
LDAP 6-14, 7-5
local user database 7-2
NT Domain 6-14, 7-4
RADIUS 6-14, 7-3
user fields 6-15
Certificate Authority 7-8
Certificate Authority, see CA
Certificate file name 4-8
Certificate Signing Request, see CSR
Certificates
management of 4-7
authentication domains
Index-1
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management, login warning 2-4
obtaining 4-10
authentication 7-1
deleting 7-9
viewing current 4-10
domain name 2-2
CHAP 7-3
Class A addresses 9-3
Class B addresses 9-4
Class C addresses 9-4
Edit User 6-15
E-mail Alerts 3-7
configuration files
encrypting 4-1, 4-2
exporting 4-1, 4-2
importing 4-1, 4-3
saving 4-2
sending messages 3-6
E-mail Settings 3-7
error messages 3-2
Ethernet Port 1
default address 5-2
configuration settings
Ethernet Port 2
configuration zip file name 4-3
default address 5-3
IP default login 2-2
configuring addresses
VPN Tunnel client 2-4
Event Log 3-3
CSR 4-7
event logging 2-4
csr.zip 4-8
D
Date and Time settings 4-5
reset button 1-4
default
Features 1-1
password 2-2
Route, add 5-4
Settings A-1
user name 2-2
firmware
upgrade file name 4-5
upgrading 4-4
FTP 8-2
default authentication 7-1
default domain
name 2-2, 7-1
Defined Resource
router 5-6
user 6-17
Deleting a User 6-19
general system settings
Digital Certificates
Management 4-7
users 7-2
configuration of 2-4
Global Bookmarks
add name 6-6
adding 6-6
disk space 3-2
editing 6-6
DNS 9-1
Screen Size 6-6
Service type 6-6
Domain field 5-8
Domain
Index-2
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Global Policies 6-1
adding 6-4
I
IFRAME 7-16
editing 6-4
table 6-5
default width 7-16
setting 6-9
Global Policy
configuring 6-3
user 6-16
Group Bookmarks
adding 6-11
editing 6-11
service type 6-12
IP address classes 9-3
Group Policies 6-1
adding 6-9
IP Address Ranges
deleting 6-12
editing 6-9
subnet classes 9-4
IP settings
Group Policies table 6-11
configuring 2-4
Group Policy
Add 6-10
Add Bookmark 6-11
Add Name 6-10
J
JavaScript 7-16
Bookmark Name, define 6-12
network resource 6-10
rules 6-10
Service Type 6-11
Attribute Rules 6-21
querying 6-21
group settings
defining 2-4
Groups
LDAP BaseDN 7-6
Add Name 6-8
configuring 6-7
Domain 6-8
editing 6-8
Inactivity Timeout 6-8
LED indicators 1-3
Lightweight Directory Access Protocol, see LDAP
Log categories 3-7
logging in 2-5
H
Hostname 5-8
Management
Interface 2-3
Login 2-2
HTML tags 7-16
HTTP meta tags 7-11
https
MSCHAP 7-3
//10.0.0.1 2-2
//192.168.1.1 2-2
MSCHAPv2 7-3
N
Network Address 6-5
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Network Address Translation 5-4
benefits of 10-1
configuring applications for 10-1
network configuration
example 5-1
Port2 default 2-2
Network Host Table 5-6
mapping FQDNs 5-6
mapping host names 5-6
add new 7-14
modify 7-15
Network Interface
configuring 5-2
network resource objects
configuring 2-4
Portal Layouts 7-9
adding 7-10
Network Resources 8-1
editing 8-2
duplicating 7-14
editing 7-14
FTP 8-2
RDP5 8-2
SSH 8-2
table 8-2
portal layouts
creating 2-4
Portal Site Title 7-11
PPP 9-1
PPP connection 9-1
add default 5-1
Primary DNS Server
configuration of 5-4
setup 5-8
Network Settings
Primary Syslog Server 3-7
Network Time Protocol, see NTP
NT 6-14
R
NT and RADIUS Domain Servers 6-22
NT Domain 7-2, 7-4
CHAP 7-3
MSCHAPv2 7-3
NTP, custom servers
RAM memory 3-2
P
PAP
RDP5 8-2
Resource Addresses
RADIUS 7-3
deleting 8-4
Password configuration 2-4
point-to-point connection, see PPP
Policy
Screen Size 6-6
service type 6-5
Terminal Services 6-12
user services 6-18
policy hierarchy 6-1
Port 1 default login 2-2
port addresses 3-2
Secondary DNS Server 5-8
Secondary Syslog Server 3-7
Secure Sockets Layer (SSL) 1-1
Port Forwarding 10-1, 10-3
Index-4
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Self-signed Certificate 4-8
U
Send Event Logs 3-7
serial
for syslog 3-6
console port 1-4
port 1-4
adding 6-18
editing 6-18
service type
users 6-17
define 6-14
software version
checking 3-2
define 6-14
SSH 8-2
adding 6-17
SSL-VPN Concentrator
status of 3-1
start time and date 3-2
user settings
defining 2-4
static IP address 2-1
Static Routes
add 5-5
editing 6-15
configuration of 5-4
Utilities 4-1
Static Routes table 5-4
Status
subnet classes 9-4
VPN Tunnel
Subnet Mask 6-5
adding IP Address ranges 9-2
adding static route 9-4
Client address range 9-4
subnet mask
default 5-3
syslog logging 3-6
syslog server 3-3
rules 9-1
system monitoring 2-4
VPN Tunnel client
configuring addresses 2-4
T
TCP/IP 5-4
VPN Tunnel Client Route
adding 9-4
TCP/IP settings 2-1
Technical Specifications A-2
deleting 9-5
VPN Tunnel Clients
Terminal Services
adding routes 9-3
Screen Size 6-12
Terminal Services Applications
W
adding 7-12, 7-13
two port operation 5-3
web-based logging 3-6
WebTrends Enhanced Log Format, see WELF
WELF 3-6
Index-5
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WINS 9-1
Index-6
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