AC1750 Smart WiFi Router
Model R6300v2
User Manual
August 2014
202-11440-01
350 East Plumeria Drive
San Jose, CA 95134
USA
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Contents
Unpack Your Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Hardware Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Front and Side Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Gather ISP Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Use NETGEAR genie after Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Dashboard (BASIC Home Screen). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Manual Method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
NETGEAR genie App and Mobile genie App. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Set Up a Guest Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Set Up Address Reservation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Set Up QoS for Internet Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
USB Drive Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Connect a USB Storage Device to the Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Share Large Files over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Media Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
TiVo Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Set Up the ReadySHARE Printer Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Install the NETGEAR USB Control Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Keyword Blocking of HTTP Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Port Triggering to Open Incoming Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Add a Custom Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
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Set Up Port Triggering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Internet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Wireless Settings (2.4 GHz and 5 GHz) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Manage the Configuration File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Advanced Wireless Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Control the Wireless Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
View or Change WPS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Set Up the Router in Bridge Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Change the Dynamic DNS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Static Routes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
IPv6 6to4 Tunnel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Traffic Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
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Troubleshoot with the LEDs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Power LED Is Off or Blinking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Power LED Stays Amber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
LEDs Never Turn Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
WiFi LED Is Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cannot Log In to the Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Wireless Connectivity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Test the LAN Path to Your Router. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Factory Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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1.
Hardware Setup
1
Getting to know your router
The NETGEAR R6300v2 Smart WiFi Router with AC1750 dual band delivers the world's faster
WiFi. With AC1750 WiFi and Gigabit Ethernet speeds, this router offers ultimate performance in
wireless coverage for large homes. The R6300v2 comes with a dual-core 800 MHz processor
with enough processing power to provide you with the best performance, and comes with two
USB ports for connecting a hard drive or printer; including one USB 3.0 port that provides access
speeds up to 10 times faster.
Compatible with next-generation WiFi devices and backward compatible with 802.11 a/b/g/n
1
2
devices, it enables HD streaming throughout your home. With up to 450 +1300 Mbps speed
and simultaneous dual band WiFi technology, the R6300v2 avoids wireless interference,
ensuring top WiFi speeds and reliable connections especially for dual band wireless devices like
iPad and iPhone5.
In addition, Beamforming+ technology boosts speed, reliability and range of WiFi connections.
The router automatically uses NETGEAR Beamforming+ technology to enhance WiFi
performance with 802.11ac WiFi devices. Because it’s automatic, you don’t have to turn on
Beamforming+ or configure it. When you connect to the WiFi network, Beamforming+ focuses on
your location for even better WiFi performance and speed. Beamforming+ locks onto your
laptop, tablet, or smartphone, and follows as you move from place to place, so you keep your
optimal WiFi connection.
If you already set up your router, you can skip this chapter. If you have not done that yet, this
router to view or change its settings.
This chapter contains the following sections:
•
•
•
For more information about the topics covered in this manual, visit the support website at
1. Maximum wireless signal rate derived from IEEE standard 802.11 specifications. Actual data throughput and wireless coverage will vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network overhead, lower actual
data throughput rate and wireless coverage. NETGEAR makes no express or implied representations or warranties about this product’s compatibility
with any future standards. 802.11ac 1300 Mbps is approximately 3x faster than 802.11n 450 Mbps.
2. Up to 1300 Mbps wireless speeds achieved when you connect to other 802.11ac 1300 Mbps devices.
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R6300v2 Smart WiFi Router
Unpack Your Router
Open the box and remove the router, cables, and installation guide.
Ethernet cable with internal shielding
Smart WiFi Router
Power adapter
Figure 1. Check the package contents
Your box contains these items:
•
•
•
•
R6300v2 Smart WiFi Router
AC power adapter (plug varies by region)
Category 5 (Cat 5) Ethernet cable with internal shielding
Installation guide
If any parts are incorrect, missing, or damaged, contact your NETGEAR dealer. Keep the
carton and original packing materials, in case you return the product for repair.
Hardware Features
Before you cable your router, take a moment to become familiar with the front, side, and back
panels and the label. Pay particular attention to the LEDs on the front panel.
Hardware Setup
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Front and Side Panels
The router front panel has the status LEDs and icons shown in the following figure.
WiFi On/Off button
WPS button
USB 2.0 port
LEDs
Figure 2. Router front and side view
Table 1. Front panel LED descriptions
LED
Description
Power
•
•
•
•
•
Solid amber. The router is starting up.
Blinking amber. The firmware is upgrading, or the Reset button was pressed.
Solid green. The router is ready.
Off. Power is not supplied to the router.
Internet
Wireless
USB
•
•
•
Solid green. The Internet connection is ready.
Solid amber. The Ethernet cable connection to the modem has been detected.
Off. No Ethernet cable is connected to the modem.
•
•
•
Solid blue. The wireless radio is operating in either 2.4 GHz or 5 GHz mode.
Blinking. A wireless computer or device is using WPS to join the network.
Off. The wireless radios are off for both 2.4 GHz and 5 GHz.
•
•
•
Solid blue. The router has accepted the USB device. The USB device is ready to be used.
Blinking blue. A USB device is plugged in and is trying to connect.
Off. No USB device is connected or someone clicked the Safely Remove Hardware button,
and it is now safe to remove the attached USB device.
The WiFi and WPS buttons toggle the WiFi and WPS functions on and off.
•
WiFi On/Off button. Pressing and holding this button for two seconds turns on and off
the 2.4 GHz and 5 GHz wireless radios. If the Wireless LED is lit, the wireless radios are
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R6300v2 Smart WiFi Router
on. If this LED is off, the wireless radios are turned off and you cannot connect wirelessly
to the router.
•
WPS button. You can use this button to use WPS to add a wireless device or computer
to your wireless network. The Wireless LED blinks blue when the router is trying to add
the wireless device or computer. The LED stays solid blue when wireless security is
enabled in the router.
Rear Panel
The rear panel has the connections and buttons shown in the following figure.
Power connector
Power On/Off
USB 3.0
port
Ethernet
LAN ports 1–4
Internet
port
Reset
button
Figure 3. Router rear panel
Label
The label on the bottom of the router shows the login information, MAC address, and serial
number.
Default access information
Preset WiFi
password
Serial number and
MAC address
Figure 4. The label shows unique information about your router
Hardware Setup
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Position Your Router
The router lets you access your network from anywhere within the operating range of your
wireless network. However, the operating distance or range of your wireless connection can
vary significantly depending on the physical placement of your router. For example, the
thickness and number of walls the wireless signal passes through can limit the range. For
best results, place your router:
•
Near the center of the area where your computers and other devices operate, and
preferably within line of sight to your wireless devices.
•
•
So it is accessible to an AC power outlet and near Ethernet cables for wired computers.
In an elevated location such as a high shelf, keeping the number of walls and ceilings
between the router and your other devices to a minimum.
•
•
Away from electrical devices that are potential sources of interference. Equipment that
might cause interference includes ceiling fans, home security systems, microwaves,
computers, the base of a cordless phone, or a 2.4 GHz cordless phone.
Away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and
concrete can also affect your wireless signal.
Hardware Setup
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2.
Getting Started
2
Connecting to the router
This chapter explains how to use NETGEAR genie to set up your router after you complete
cabling as described in the installation guide.
This chapter contains the following sections:
•
•
•
•
•
•
•
•
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Router Setup Preparation
You can set up your router with the NETGEAR genie automatically, or you can use the genie
menus and screens to set up your router manually. Before you start the setup process, get
your ISP information and make sure the computers and devices in the network have the
settings described here.
Use Standard TCP/IP Properties for DHCP
If you set up your computer to use a static IP address, change the settings so that it uses
Dynamic Host Configuration Protocol (DHCP).
Gather ISP Information
If you have DSL broadband service, you might need the following information to set up your
router and to check that your Internet configuration is correct. When your Internet service
starts, your Internet service provider (ISP) typically gives you all the information needed to
connect to the Internet. If you cannot locate this information, ask your ISP to provide it. When
your Internet connection is working, you no longer need to launch the ISP login program on
your computer to access the Internet. When you start an Internet application, your router
automatically logs you in.
•
•
•
The ISP configuration information for your DSL account
ISP login name and password
Fixed or static IP address settings (special deployment by ISP; this setting is rare)
Wireless Devices and Security Settings
Make sure that the wireless device or computer that you are using supports WPA or WPA2
wireless security, which is the wireless security that the router uses.
Login and Access
Separate types of logins have different purposes. It is important that you understand the
difference so that you know which login to use when.
•
Router login. The user name admin logs you in to the router interface. For details about
•
ISP login. The login that your ISP provided logs you in to your Internet service. Your
service provider has provided you with this login information in a letter or some other way.
If you cannot find this login information, contact your service provider.
•
Wireless network key or password. Your router is preset with a unique wireless
network name (SSID) and password for wireless access. This information is on the label
on your router.
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NETGEAR genie Setup
NETGEAR genie runs on any device with a web browser. Installation with basic setup takes
about 15 minutes to complete.
To use NETGEAR genie to set up your router:
1. Turn the router on by pressing the On/Off button.
2. Make sure that your computer or wireless device is connected to the router with an Ethernet
cable (wired) or wirelessly with the preset security settings listed on the label.
3. Launch your Internet browser.
•
The first time you set up the Internet connection for your router, the browser goes to
http://www.routerlogin.net, and the NETGEAR genie screen displays.
•
If you already used the NETGEAR genie, type http://www.routerlogin.net in the
address field for your browser to display the NETGEAR genie screen. See Use
4. Follow the onscreen instructions.
NETGEAR genie guides you through connecting the router to the Internet.
If the browser cannot display the web page:
•
Make sure that the computer is connected to one of the four LAN Ethernet ports or
wirelessly to the router.
•
•
•
•
Make sure that the router has full power, and that its WiFi LED is lit.
Close and reopen the browser or clear the browser cache.
Browse to http://www.routerlogin.net.
If the computer is set to a static or fixed IP address (this setting is uncommon), change it
to obtain an IP address automatically from the router.
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If the router does not connect to the Internet:
1. Review your settings. Make sure that you have selected the correct options and typed
everything correctly.
2. Contact your ISP to verify that you have the correct configuration information.
contact NETGEAR technical support.
Use NETGEAR genie after Installation
When you first set up your router, NETGEAR genie automatically starts when you launch an
Internet browser on a computer that is connected to the router. If you want to view or change
settings for the router, you can use genie again.
1. Launch your browser from a computer or wireless device that is connected to the router.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter admin for the router user name and password for the router password, both in
lowercase letters.
Note: The router user name and password are different from the user name
and password for logging in to your Internet connection. For more
Upgrade the Firmware
When you set up your router and connect to the Internet, the router automatically checks to
see if newer firmware is available. If it is, a message is displayed on the top of the screen.
To upgrade the firmware:
1. Click the message that tells you new firmware is available.
During the firmware upgrade, you cannot access the Internet.
2. Click the Yes button to upgrade the router with the latest firmware.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upgrade. For example, do not close the browser, click a link, or load
a new page. Do not turn off the router.
After the upgrade, the router restarts.
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Dashboard (BASIC Home Screen)
The router BASIC Home screen has a dashboard that lets you see the status of your Internet
connection and network at a glance. You can click any of the six sections of the dashboard to
view and change the settings. The left column has menus. You can use the ADVANCED tab
to access more menus and screens.
Language
Dashboard
(Click to
Menus
(Click the
view details)
Advanced
tab to view
more)
Help
Figure 5. BASIC Home screen with dashboard, language, and online help
•
•
•
•
•
Home. This dashboard screen displays when you log in to the router.
Internet. Set, update, and check the ISP settings of your router.
Wireless. View or change the wireless settings for your router.
Attached Devices. View the devices connected to your network.
Parental Controls. Download and set up parental controls to prevent objectionable
content from reaching your computers.
•
•
•
ReadySHARE. If you connected a USB storage device to the router, then it is displayed
here.
Guest Network. Set up a guest network to allow visitors to use your router’s Internet
connection.
ADVANCED tab. Set the router up for unique situations such as when remote access by
You need a solid understanding of networking to use this tab.
•
Help & Support. Visit the NETGEAR support site for information, help, and product
documentation. These links work once you have an Internet connection.
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Join Your Wireless Network
You can use the manual or the WPS method to join your wireless network. For information
Manual Method
With the manual method, choose the network that you want and type its password to
connect.
To connect manually:
1. On your computer or wireless device, open the software that manages your wireless
connections.
This software scans for all wireless networks in your area.
2. Look for your network and select it.
The unique WiFi network name (SSID) and password are on the router label. If you
changed these settings, look for the network name that you used.
3. Enter the router password and click Connect.
Wi-Fi Protected Setup Method
Wi-Fi Protected Setup (WPS) lets you connect to a secure WiFi network without typing its
password. Instead, press a button or enter a PIN. NETGEAR calls WPS Push 'N' Connect.
Some older WiFi equipment is not compatible with WPS. WPS works only with WPA2 or WPA
wireless security.
To use WPS to join the wireless network:
1. Press the WPS button on the side of the router.
2. Within two minutes, press the WPS button on your wireless device, or follow the WPS
instructions that came with the device.
The WPS process automatically sets up your wireless computer with the network
password and connects you to the wireless network.
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R6300v2 Smart WiFi Router
NETGEAR genie App and Mobile genie App
The genie app is the easy dashboard for managing, monitoring, and repairing your home
network. See the NETGEAR genie App User Manual for details about the genie apps.
Retrieve wireless password
About genie
Language
Menu
Dashboard
(Click to
view
details)
Support
Figure 6. genie app dashboard
The genie app can help you with the following:
•
•
Automatically repair common wireless network problems.
Have easy access to router features like Live Parental Controls, guest access, Internet
traffic meter, speed test, and more.
The genie mobile app works on your iPhone, iPad, or Android phone:
Phone status
Information about
Log in to the router
genie mobile app
and the connected
router
Search NETGEAR
support
Figure 7. genie mobile app home screen
Getting Started
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3.
NETGEAR genie Basic Settings
3
Your Internet connection and WiFi
network
This chapter contains the following sections:
•
•
•
•
•
For information about the ReadySHARE feature on the BASIC Home tab, see Chapter 5, USB
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Internet Setup
The Internet Setup screen is where you view or change basic ISP information.
Note: You can use the Setup Wizard to detect the Internet connection and
To view or change the basic Internet setup:
1. From the Home screen, select Internet.
Scroll to
view more
settings
The fields that display in the Internet Setup screen depend on whether your Internet
connection requires a login.
2. Select the Yes or No radio button.
•
Yes. Select the encapsulation method and enter the login name. If you want to
change the login time-out, enter a new value in minutes.
•
No. Enter the account and domain names, only if needed.
3. Enter the settings for the IP address and DNS server.
The default settings usually work fine. If you have problems with your connection, check
the ISP settings.
4. Click the Apply button.
Your settings are saved.
5. Click Test to test your Internet connection.
If the NETGEAR website does not display within 1 minute, see Chapter 10,
NETGEAR genie Basic Settings
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Internet Setup Screen Fields
The following descriptions explain all of the possible fields in the Internet Setup screen. The
fields that display in this screen depend on whether tan ISP login is required.
Does Your Internet connection require a login? Select either Yes or No.
These fields display when no login is required:
•
Account Name (If required). Enter the account name provided by your ISP. This might
also be called the host name.
•
Domain Name (If required). Enter the domain name provided by your ISP.
These fields display when your ISP requires a login:
•
•
•
•
•
•
Internet Service Provider. PPPoE or PPPoA.
Login. The login name provided by your ISP. This login name is often an email address.
Password. The password that you use to log in to your ISP.
Service Name (if Required). If your ISP provided a service name, enter it here.
Connection Mode. Always On, Dial on Demand, or Manually Connect.
Idle Timeout (In minutes). If you want to change the login time-out, enter a new value in
minutes. This setting determines how long the router keeps the Internet connection active
when there is no Internet activity from the LAN. A value of 0 (zero) means never log out.
Internet IP Address.
•
Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP
automatically assigns these addresses.
•
Use Static IP Address. Enter the IP address, IP subnet mask, and the gateway IP
address that your ISP assigned. The gateway is the ISP router to which your router
connects.
Domain Name Server (DNS) Address. The DNS server is used to look up site addresses
based on their names.
•
Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP
automatically assigns this address.
•
Use These DNS Servers. If you know that your ISP requires specific servers, select this
option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server
address is available, enter it also.
NAT (Network Address Translation). NAT allows computers on your home network to
share the router Internet connection. NAT is enabled by default because it is needed in most
situations. The following settings are available:
•
•
Enable
Disable
Router MAC Address. The Ethernet MAC address that the router uses on the Internet port.
Some ISPs register the MAC address of the network interface card in your computer when
NETGEAR genie Basic Settings
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your account is first opened. They accept traffic only from the MAC address of that computer.
This feature allows your router to use your computer’s MAC address (also called cloning).
•
•
Use Default Address. Use the default MAC address.
Use Computer MAC Address. The router captures and uses the MAC address of the
computer that you are now using. You have to use the one computer that the ISP allows.
•
Use This MAC Address. Enter the MAC address that you want to use.
Parental Controls
The first time you select Parental Controls from the BASIC Home screen, your browser goes
to the Live Parental Controls website. You can learn more about Live Parental Controls or
download the application.
To set up Live Parental Controls:
1. Select Parental Controls on the dashboard screen.
2. Click either the Windows Users or Mac Users button.
3. Follow the onscreen instructions to download and install the NETGEAR Live Parental
Controls Management utility.
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After installation, Live Parental Controls automatically starts.
4. Click Next, read the note, and click Next again to proceed.
Because Live Parental Controls uses free OpenDNS accounts, you are prompted to log
in or create a free account.
5. Select the radio button that applies to you and click Next.
•
•
If you already have an OpenDNS account, leave the Yes radio button selected.
If you do not have an OpenDNS account, select the No radio button.
If you are creating an account, the following screen displays:
•
Fill in the fields and click Next.
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After you log on or create your account, the filtering level screen displays:
6. Select the radio button for the filtering level that you want and click Next.
7. Click the Take me to the status screen button.
Parental controls are now set up for the router. The dashboard shows Parental Controls as
Enabled.
Basic Wireless Settings
The Wireless Settings screen lets you view or configure the wireless network setup.
The router comes with preset security. This means that the Wi-Fi network name (SSID),
network key (password), and security option (encryption protocol) are preset in the factory.
You can find the preset SSID and password on the bottom of the unit.
Note: The preset SSID and password are uniquely generated for every
device to protect and maximize your wireless security.
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NETGEAR recommends that you do not change your preset security settings. If you change
your preset security settings, make a note of the new settings and store it in a safe place
where you can easily find it.
If you use a wireless computer to change the wireless network name (SSID) or other wireless
security settings, you are disconnected when you click Apply. To avoid this problem, use a
computer with a wired connection to access the router.
To view or change basic wireless settings:
1. Select BASIC > Wireless.
The screen sections, settings, and procedures are explained in the following sections.
2. Change the settings as needed.
3. Click the Apply button.
Your settings are saved.
If you were connected wirelessly to the router and you changed the SSID or wireless
security, you are disconnected from the network.
4. If you changed the settings, make sure that you can connect wirelessly to the network with
its new settings.
If you cannot connect wirelessly, check the following:
•
•
Is your computer or wireless device connected to another wireless network in your
area? Some wireless devices automatically connect to the first open network (without
wireless security) that they discover.
Is your computer or wireless device trying to connect to your network with its old
settings (before you changed the settings)? If so, update the wireless network
selection in your computer or wireless device to match the current settings for your
network.
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Wireless Settings Screen Fields
You can use this screen to view or change the wireless network settings and the security
option.
Enable SSID Broadcast. This feature allows the router to broadcast its SSID so wireless
stations can see this wireless name (SSID) in their scanned network lists. This check box is
selected by default. To turn off the SSID broadcast, clear this check box, and click Apply.
Name (SSID). The SSID is also known as the wireless network name. Enter a 32-character
(maximum) name in this field. This field is case-sensitive. The default SSID is randomly
generated, and NETGEAR strongly recommends that you do not change this setting.
Region. The location where the router is used. Select from the countries in the list. In the
United States, the region is fixed to United States and is not changeable.
Channel. The wireless channel the router uses. For 2.4 GHz, select a value from 1 through
13. (For products in the North America market, only Channels 1 through 11 can be operated.)
Do not change the channel unless you experience interference (shown by lost connections or
slow data transfers). If this happens, experiment with different channels to see which is the
best.
When you use multiple access points, it is better if adjacent access points use different radio
frequency channels to reduce interference. The recommended channel spacing between
adjacent access points is four channels (for example, use Channels 1 and 5, or 6 and 10).
Mode. For 2.4 GHz, Up to 217 Mbps is the default setting, which allows 802.11n and 802.11g
wireless devices to join the network. The other settings are Up to 54 Mbps, and Up to 450
Mbps.
At 5 GHz, Up to 1300 Mbps is the default setting, which allows 802.11ac and 802.11a
wireless devices to join the network. The other settings are Up to 600 Mbps and 289 Mbps.
Security Options. The router comes with unique preset wireless security. These settings are
on the product label. NETGEAR recommends that you use preset security so that you can
refer to the label if you forget the WiFi password. However, you can change the security
option and passphrase.
Wireless Security Options
A security option is the type of security protocol applied to your wireless network. The
security protocol in force encrypts data transmissions and ensures that only trusted devices
receive authorization to connect to your network. Wi-Fi Protected Access (WPA) has several
options including pre-shared key (PSK) encryption.
WPA encryption is built into all hardware that has the Wi-Fi-certified seal. This seal means
that the product is authorized by the Wi-Fi Alliance (http://www.wi-fi.org/) because it complies
with the worldwide single standard for high-speed wireless local area networking.
WPA uses a passphrase for authentication and to generate the initial data encryption keys.
Then it dynamically varies the encryption key. WPA-PSK uses Temporal Key Integrity
Protocol (TKIP) data encryption, implements most of the IEEE 802.11i standard, and works
with all wireless network interface cards, but not all wireless access points.
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WPA2-PSK is stronger than WPA-PSK. It is advertised to be theoretically indecipherable due
to the greater degree of randomness in encryption keys that it generates. WPA2-PSK gets
higher speed because it is implemented through hardware, while WPA-PSK is implemented
through software. WPA2-PSK uses a passphrase to authenticate and generate the initial data
encryption keys. Then it dynamically varies the encryption key.
WPA-PSK + WPA2-PSK Mixed Mode can provide broader support for all wireless clients.
WPA2-PSK clients get higher speed and security, and WPA-PSK clients get decent speed
and security. For help with WPA settings on your wireless computer or device, see the
instructions that came with your product.
Change the Wireless Security Option
NETGEAR recommends that you do not disable security.
To change the WPA settings:
1. Select BASIC > Wireless Settings.
2. Under Security Options, select the WPA option you want.
3. In the Passphrase field that displays when you select a WPA security option, enter the
network key (password) that you want to use. It is a text string from 8 to 63 characters.
4. Write down the new password and keep it in a secure place for future reference.
5. Click the Apply button.
Your changes are saved.
Set Up a Guest Network
A guest network allows visitors at your home to use the Internet without using your wireless
security key. You can add a guest network to each wireless network: 2.4 GHz b/g/n and 5.0
GHz a/n.
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To set up a guest network:
1. Select BASIC > Guest Network.
2. Select any of the following wireless settings:
Enable Guest Network. When this check box is selected, the guest network is enabled,
and guests can connect to your network using the SSID of this profile.
Enable SSID Broadcast. If this check box is selected, the wireless access point
broadcasts its name (SSID) to all wireless stations. Stations with no SSID can adopt the
correct SSID for connections to this access point.
Allow guest to access My Local Network. If this check box is selected, anyone who
connects to this SSID has access to your local network, not just Internet access.
3. Give the guest network a name.
The guest network name is case-sensitive and can be up to 32 characters. You then
manually configure the wireless devices in your network to use the guest network name in
addition to the main SSID.
4. Select a security option from the list.
5. Click the Apply button.
Your settings are saved.
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View Attached Devices
You can view all computers or devices that are currently connected to your network.
To go to the Attached Devices screen:
1. From the BASIC Home screen, select Attached Devices.
Wired devices are connected to the router with Ethernet cables. Wireless devices have
joined the wireless network. The following information is displayed:
•
•
# (number). The order in which the device joined the network.
IP Address. The IP address that the router assigned to this device when it joined the
network. This number can change if a device is disconnected and rejoins the network.
•
•
MAC Address. The unique MAC address for each device does not change. The MAC
address is typically shown on the product label.
Device Name. If the device name is known, it is shown here.
2. Click Refresh to update this screen.
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NETGEAR genie ADVANCED Home Screen
The genie ADVANCED Home dashboard presents status information. The content is the
same as what is on the Router Status screen available from the Administration menu. See
Internet Connection Setup Wizard
You can use the Setup Wizard to detect your Internet settings and automatically set up your
router. The Setup Wizard is not the same as the genie screens that display the first time you
connect to your router to set it up.
To use the Setup Wizard:
1. Select ADVANCED > Setup Wizard.
2. Select Yes.
page 20).
3. Select your location.
4. Click Next.
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The Setup Wizard searches your Internet connection for servers and protocols to
determine your ISP configuration.
WAN Setup
The WAN Setup screen lets you configure a DMZ (demilitarized zone) server, change the
maximum transmit unit (MTU) size, and enable the router to respond to a ping on the WAN
(Internet) port.
To view or change the WAN settings:
1. Select ADVANCED > Setup > WAN Setup.
2. Specify the following settings:
•
Disable Port Scan and DoS Protection. DoS protection protects your LAN against
denial of service attacks such as Syn flood, Smurf Attack, Ping of Death, Teardrop
Attack, UDP Flood, ARP Attack, Spoofing ICMP, Null Scan, and many others. This
feature should be disabled only in special circumstances.
•
•
Default DMZ Server. This feature is sometimes helpful when you are playing online
games or videoconferencing. Be careful when using this feature because it makes the
Respond to Ping on Internet Port. If you want the router to respond to a ping from
the Internet, select this check box. Use this feature only as a diagnostic tool because
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it allows your router to be discovered. Do not select this check box unless you have a
specific reason.
•
•
Disable IGMP Proxying. IGMP proxying allows a computer on the local area network
(LAN) to receive the multicast traffic it is interested in from the Internet. If you do not
need this feature, you can select this check box to disable it.
MTU Size (in bytes). The normal MTU (maximum transmit unit) value for most
Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some
ISPs, you might need to reduce the MTU. Reduce the MTU only if you are sure that it
•
NAT Filtering. Network Address Translation (NAT) determines how the router
processes inbound traffic. Secured NAT provides a secured firewall to protect the
computers on the LAN from attacks from the Internet, but might prevent some Internet
games, point-to-point applications, or multimedia applications from functioning. Open
NAT provides a much less secured firewall, but allows almost all Internet applications
to function.
3. Click the Apply button.
Your changes are saved.
Default DMZ Server
The default DMZ server feature is helpful when you are using some online games and
videoconferencing applications that are incompatible with Network Address Translation
(NAT). The router is programmed to recognize some of these applications and to work
correctly with them, but other applications might not function well. In some cases, one local
computer can run the application correctly if the IP address for that computer is entered as
the default DMZ server.
WARNING:
DMZ servers pose a security risk. A computer designated as the
default DMZ server loses much of the protection of the firewall and
is exposed to exploits from the Internet. If compromised, the DMZ
server computer can be used to attack other computers on your
network.
The router usually detects and discards incoming traffic from the Internet that is not a
response to one of your local computers or a service that you have configured in the Port
Forwarding/Port Triggering screen. Instead of discarding this traffic, you can have the router
forward the traffic to one computer on your network. This computer is called the default DMZ
server.
To set up a default DMZ server:
1. Select ADVANCED > Setup > WAN Setup.
2. Select the Default DMZ Server check box.
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3. Type the IP address.
4. Click the Apply button.
Your change takes effect.
Change the MTU Size
The maximum transmission unit (MTU) is the largest data packet a network device transmits.
When one network device communicates across the Internet with another, the data packets
travel through many devices along the way. If a device in the data path has a lower MTU
setting than the other devices, the data packets have to be split or “fragmented” to
accommodate the device with the smallest MTU.
The best MTU setting for NETGEAR equipment is often just the default value. In some
situations, changing the value fixes one problem but causes another. Leave the MTU
unchanged unless one of these situations occurs:
•
You have problems connecting to your ISP or other Internet service, and the technical
support of either the ISP or NETGEAR recommends changing the MTU setting. These
web-based applications might require an MTU change:
-
-
-
-
A secure website that does not open, or displays only part of a web page
Yahoo email
MSN portal
America Online’s DSL service
•
•
You use VPN and have severe performance problems.
You used a program to optimize MTU for performance reasons, and now you have
connectivity or performance problems.
Note: An incorrect MTU setting can cause Internet communication
problems. For example, you might not be able to access certain
websites, frames within websites, secure login pages, or FTP or POP
servers.
If you suspect an MTU problem, a common solution is to change the MTU to 1400. If you are
willing to experiment, you can gradually reduce the MTU from the maximum value of 1500
until the problem goes away. The following table describes common MTU sizes and
applications.
Table 2. Common MTU sizes
MTU
Application
1500
The largest Ethernet packet size. This setting is typical for connections that do not use
PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches.
1492
Used in PPPoE environments.
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Table 2. Common MTU sizes (continued)
MTU
1472
1468
1460
1436
1400
576
Application
Maximum size to use for pinging. (Larger packets are fragmented.)
Used in some DHCP environments.
Usable by AOL if you do not have large email attachments, for example.
Used in PPTP environments or with VPN.
Maximum size for AOL DSL.
Typical value to connect to dial-up ISPs.
To change the MTU size:
1. Select ADVANCED > Setup > WAN Setup.
2. In the MTU Size field, enter a value from 64 to 1500.
3. Click the Apply button.
Your change is saved.
LAN Setup
The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host
Configuration Protocol (DHCP) and Routing Information Protocol (RIP).
The router is shipped preconfigured to use private IP addresses on the LAN side and to act
as a DHCP server. The router’s default LAN IP configuration is:
•
•
LAN IP address. 192.168.1.1
Subnet mask. 255.255.255.0
These addresses are part of the designated private address range for use in private networks
and are suitable for most applications. If your network requires a different IP addressing
scheme, you can change these settings in the LAN Setup screen.
Note: If you change the LAN IP address of the router while connected
through the browser, you are disconnected. If you want to continue to
use the router menus, open a new connection to the new IP address
and log in again.
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To change the LAN settings:
1. Select ADVANCED > Setup > LAN Setup.
2. Enter the settings that you want to customize.
3. Click the Apply button.
Your changes are saved.
LAN Setup Screen Settings
LAN TCP/IP Setup
•
IP Address. The LAN IP address of the router.
•
IP Subnet Mask. The LAN subnet mask of the router. Combined with the IP address, the
IP subnet mask allows a device to know which other addresses are local to it, and which
have to be reached through a gateway or router.
•
•
RIP Direction. Router Information Protocol (RIP) allows a router to exchange routing
information with other routers. This setting controls how the router sends and receives
RIP packets. Both is the default setting. With the Both or Out Only setting, the router
broadcasts its routing table periodically. With the Both or In Only setting, the router
incorporates the RIP information that it receives.
RIP Version. This setting controls the format and the broadcasting method of the RIP
packets that the router sends. It recognizes both formats when receiving. By default, the
RIP function is disabled.
-
RIP-1 is universally supported. It is adequate for most networks, unless you have an
unusual network setup.
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-
RIP-2 carries more information. Both RIP-2B and RIP-2M send the routing data in
RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.
Use Router as DHCP Server
For most home networks, this check box is selected so that the router acts as a Dynamic
Host Configuration Protocol (DHCP) server.
•
Starting IP Address. Specify the start of the range for the pool of IP addresses in the
same subnet as the router.
•
Ending IP Address. Specify the end of the range for the pool of IP addresses in the
same subnet as the router.
Address Reservation
When you specify a reserved IP address for a computer on the LAN, that computer receives
the same IP address each time it accesses the router’s DHCP server. Assign reserved IP
Role of the Router as a DHCP Server
By default, the router acts as a DHCP server. The router assigns IP, DNS server, and default
gateway addresses to all computers connected to the LAN. The assigned default gateway
address is the LAN address of the router. The router assigns IP addresses to the attached
computers from a pool of addresses specified in the LAN Setup screen. Each pool address is
tested before it is assigned to avoid duplicate addresses on the LAN. For most applications,
the default DHCP and TCP/IP settings of the router are satisfactory.
You can specify the pool of IP addresses that the router assigns by setting the starting IP
address and ending IP address. These addresses should be part of the same IP address
subnet as the router’s LAN IP address. Using the default addressing scheme, define a range
between 192.168.1.2 and 192.168.1.254, although you might want to save part of the range
for devices with fixed addresses.
The router delivers the following parameters to any LAN device that requests DHCP:
•
•
•
•
An IP address from the range that you have defined
Subnet mask
Gateway IP address (the router’s LAN IP address)
DNS server IP address (the router’s LAN IP address)
You can use another device on your network as the DHCP server, or specify the network
settings of all of your computers.
To disable the DHCP server feature in the router:
1. Select ADVANCED > Setup > LAN Setup.
2. Clear the Use Router as DHCP Server check box.
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3. Click the Apply button.
4. (Optional) If this service is disabled and no other DHCP server is on your network, set your
computer IP addresses manually so that they can access the router.
Set Up Address Reservation
When you specify a reserved IP address for a computer on the LAN, that computer always
receives the same IP address each time it accesses the router’s DHCP server. Assign
reserved IP addresses to computers or servers that require permanent IP settings.
To reserve an IP address:
1. Select ADVANCED > Setup > LAN Setup.
2. In the Address Reservation section of the screen, click the Add button.
3. In the IP Address field, type the IP address to assign to the computer or server.
Choose an IP address from the router’s LAN subnet, such as 192.168.1.x.
4. Type the MAC address of the computer or server.
Tip: If the computer is already on your network, you can copy its MAC
address from the Attached Devices screen and paste it here.
5. Click the Apply button.
The reserved address is entered into the table.
The reserved address is not assigned until the next time the computer contacts the router’s
DHCP server. Reboot the computer, or access its IP configuration and force a DHCP release
and renew.
To edit or delete a reserved address entry:
1. Select the radio button next to the reserved address you want to edit or delete.
2. Click Edit or Delete.
WPS Wizard for WiFi Connections
The WPS Wizard helps you add a wireless computer or device to your WiFi network without
typing the WiFi password.
To use the WPS Wizard:
1. Select ADVANCED > WPS Wizard.
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2. Click Next.
3. Select the radio button for the setup method that you want to use, and follow the steps.
Push Button.
•
a. Either click the WPS button on this screen, or press the WPS button on the router.
b. Within two minutes, go to the wireless client and press its WPS button to join the
network without entering a password.
•
PIN Number. The screen adjusts.
a. Enter the client security PIN.
b. Click Next.
c. Within two minutes, go to the client device and use its WPS software to join the
network without entering a password.
The router WiFi LED
blinks. The WPS process sets up your wireless computer with
the network password and connects it to the wireless network. When that happens, the
WiFi LED lights solid and the router WPS screen displays a confirmation message.
Quality of Service (QoS) Setup
Quality of Service (QoS) is an advanced feature that can be used to prioritize some types of
traffic ahead of others. The router can provide QoS prioritization over the wireless link and on
the Internet connection.
WMM QoS for Wireless Multimedia Applications
The router supports Wi-Fi Multimedia Quality of Service (WMM QoS) to prioritize wireless
voice and video traffic over the wireless link. WMM QoS provides prioritization of wireless
data packets from different applications based on four access categories: voice, video, best
effort, and background. For an application to receive the benefits of WMM QoS, both it and
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the client running that application have to have WMM enabled. Legacy applications that do
not support WMM and applications that do not require QoS, are assigned to the best effort
category, which receives a lower priority than voice and video. WMM QoS is enabled by
default.
To disable WMM QoS:
1. Select ADVANCED > Setup > QoS Setup.
2. Clear the Enable WMM check box
3. Click the Apply button.
Set Up QoS for Internet Access
You can give prioritized Internet access to the following types of traffic:
•
•
•
•
Specific applications
Specific online games
Individual Ethernet LAN ports of the router
A specific device by MAC address
To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the
QoS Policy table in the QoS Setup screen. For convenience, the QoS Policy table lists many
common applications and online games that can benefit from QoS handling.
QoS for Applications and Online Gaming
To create a QoS policy for applications and online games:
1. Select ADVANCED > Setup > QoS Setup.
2. Select the Turn Internet Access QoS On check box.
3. Click the Setup QoS rule button.
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The QoS Priority Rule list displays.
4. To add a priority rule, scroll down to the bottom of the QoS Setup screen and click the Add
Priority Rule button.
5. In the QoS Policy for field, type the name of the application or game.
6. In the Priority Category list, select either Applications or Online Gaming.
A list of applications or games displays.
7. Scroll and select Add a New Application, or Add a New Game, as applicable.
8. If prompted, in the Connection Type list, select either TCP, UDP, or (TCP/UDP both).
Specify the port number or range of port numbers that the application or game uses.
9. From the Priority list, select the priority for Internet access for this traffic relative to other
applications and traffic. The options are Low, Normal, High, and Highest.
10. Click the Apply button.
The rule is saved in the QoS Policy list.
The QoS Setup screen displays.
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QoS for a Router LAN Port
To create a QoS policy for a device connected to one of the router’s LAN ports:
1. Select ADVANCED > Setup > QoS Setup.
2. Select the Turn Internet Access QoS On check box.
3. Click the Setup QoS Rule button.
4. Click the Add Priority Rule button.
5. From the Priority Category list, select Ethernet LAN Port.
6. From the QoS Policy for list, select the LAN port.
7. From the Priority list, select the priority for Internet access for this port’s traffic relative to
other applications. The options are Low, Normal, High, and Highest.
8. Click the Apply button.
The rule is saved in the QoS Policy list.
The QoS Setup screen displays.
9. Click the Apply button.
QoS for a MAC Address
To create a QoS policy for traffic from a specific MAC address:
1. Select ADVANCED > Setup > QoS Setup.
2. Click the Setup QoS Rule button.
The QoS Setup screen displays.
3. Click the Add Priority Rule button.
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4. From the Priority Category list, select MAC Address.
5. If the device to be prioritized appears in the MAC Device List, select its radio button.
The information from the MAC Device List populates the policy name, MAC Address, and
Device Name fields. If the device does not appear in the MAC Device List, click Refresh.
If it still does not appear, fill in these fields.
6. From the Priority list, select the priority for Internet access for this device’s traffic relative to
other applications and traffic. The options are Low, Normal, High, and Highest.
7. Click the Apply button.
This rule is saved in the QoS Policy list.
The QoS Setup screen displays.
8. Select the Turn Internet Access QoS On check box.
9. Click the Apply button.
Edit or Delete an Existing QoS Policy
To edit or delete a QoS policy:
1. Select ADVANCED > Setup > QoS Setup.
2. Select the radio button next to the QoS policy that you want to edit or delete, and do one of
the following:
•
•
Click Delete to remove the QoS policy.
Click Edit to edit the QoS policy and change the policy settings.
3. Click the Apply button.
Your changes are saved in the QoS Setup screen.
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Bandwidth Control
Bandwidth control lets you set a limit to the bandwidth that is available for traffic from the
router to the Internet.
To set the maximum uplink bandwidth:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Setup > QoS Setup.
The QoS Setup screen displays:
5. Select the Turn Internet Access QoS On check box.
6. Specify the maximum uplink bandwidth for your Internet connection:
•
If you know what your uplink bandwidth is, select the Uplink bandwidth Maximum
radio button, enter the maximum uplink bandwidth in the field, and select either Kbps
or Mbps from the drop-down list.
•
If you are not sure, select the Automatically check Internet Uplink bandwidth
button and click the Check button.
The router detects the Internet uplink bandwidth. The Uplink bandwidth Maximum
field displays the result of the test.
7. Click the Apply button.
Your changes are saved.
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Enable Facebook WiFi
If you have a small business, you can set up Facebook WiFi on your router so that customers
can access your business WiFi by checking in to your Facebook business page. Before you
To enable Facebook WiFi:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Enter www.routerlogin.net or www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Set up a guest network.
5. Select ADVANCED > Advanced Setup > Facebook Wi-Fi.
The Facebook Wi-Fi screen displays:
6. Select the Enable Facebook Wi-Fi check box.
7. Click the Apply button.
8. Click the Configure button.
The Facebook Login screen displays.
9. Log in to your Facebook business account.
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The Facebook Wi-Fi Configuration screen displays:
10. Select a Facebook business page from the Select a Page drop-down list.
11. If you want to allow customers to skip check-in, select the Skip check-in link radio button.
If you select this radio button, customers will have the option to check in to your Facebook
business page or skip the check-in.
12. If you want to allow customers to access your business WiFi by entering a WiFi code, select
the Require Wi-Fi code radio button and type a WiFi code in the field that displays.
If you select this radio button, customers will have the option to check in to your Facebook
business page or skip the check-in by using the WiFi code.
Note: The WiFi code is different from your guest network passphrase. If you
select this radio button, you must give customers the WiFi code for
them to use your business WiFi.
13. From the Session Length drop-down list, select a length of time you want to allow your
customers to have access to your business WiFi after they check in.
14. If you want to add terms of service to your Facebook check-in screen, select the Terms of
Service check box and type your terms of service.
15. Click the Save Settings button.
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Facebook WiFi is enabled.
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5.
USB Storage
5
Accessing and Configuring a USB Storage
Device
This chapter describes how to access and configure a USB storage drive attached to your
router. The USB port on the router can be used only to connect USB storage devices like flash
drives or hard drives, or a printer. Do not connect computers, USB modems, CD drives, or DVD
drives to the router USB port.
This chapter contains the following sections:
•
•
•
•
•
•
•
•
•
•
•
For information about using the ReadySHARE Printer feature, see Chapter 6, ReadySHARE
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USB Drive Requirements
The router works with most USB-compliant external flash and hard drives. For the most
up-to-date list of USB drives that the router supports, go to:
Note: Some USB external hard drives and flash drives require you to load
the drivers onto the computer before the computer can access the
USB device. Such USB devices do not work with the router.
The router supports the following file system types for full read/write access:
•
•
•
•
•
•
•
•
•
FAT16
FAT32
NTFS
NTFS with compression format enabled
EXT2
EXT3
XFS
HFS
HFS+
Note: HFS+ Journal is read only because Time Machine is not supported in
this router. For more information about Time Machine, visit
www.netgear.com/readyshare or see your Mac’s documentation.
Connect a USB Storage Device to the Router
ReadySHARE lets you access and share a USB drive connected the router USB port. If your
USB device has special drivers, it is not compatible.
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To connect a USB storage device:
1. Insert your USB storage device into the USB 3.0 port on the back of the router.
USB 3.0 port
For best USB hard drive access speed, use the blue USB 3.0 port on the back of the
router. If you want to share a USB printer, connect it to the USB 2.0 port on the side of the
router.
2. If your USB device has a power supply, you must use it when you connect the USB device
to the router.
It might take up to two minutes before the USB device is ready for sharing.
Safely Remove a USB Drive
If you want to physically disconnect a USB drive from the router USB port, first, log in to the
router and safely remove it.
To remove a USB disk drive safely:
1. Select USB Storage > Basic Settings.
2. Click the Safely Remove USB Device button.
This takes the drive offline.
3. Physically disconnect the USB drive.
Access the USB Storage Device
When you connect the USB device to the router USB port, it might take up to two minutes
before it is ready for sharing. By default, the USB storage device is available to all computers
on your local area network (LAN).
To access the USB device from a Mac:
1. Select Go > Connect to Server.
2. Enter smb://readyshare as the server address.
3. Click Connect.
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To access the USB device from a Windows computer:
Use any of these methods:
•
•
•
Select Start > Run. Enter \\readyshare in the dialog box and click OK.
Open a browser and enter \\readyshare in the address bar.
Open My Network Places and enter \\readyshare in the address bar.
To map the USB device to a Windows network drive:
2. In the ReadySHARE USB Storage Access pane, click PC Utility.
3. Follow the onscreen instructions to download and unzip the readyshareconnect.exe file.
4. Launch readyshareconnect.exe.
5. Select the drive letter that you want to map to the network folder.
6. (Optional) If you want to connect to the USB drive as a different user, select the Connect
using different credentials check box.
a. Type the user name and password that you want to use.
b. Click OK.
7. Click Finish.
The USB drive is mapped to the drive letter that you specified.
To access the USB drive from a remote computer:
1. Launch a web browser.
2. Connect using the router’s Internet port IP address.
If you are using Dynamic DNS, you can type the DNS name, rather than the IP address.
You can view the router’s Internet IP address on the BASIC Home screen (see
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To access the USB drive with FTP from a remote computer:
1. Make sure that the FTP check box is selected in the Access Method section of the USB
Storage (Advanced Settings) screen (see USB Storage Device Network and Access
2. Launch a web browser.
3. Type ftp:// and the Internet port IP address in the address field of the browser.
For example, type ftp://10.1.65.4.
If you are using Dynamic DNS, you can type the DNS name rather than the IP address.
4. Type the account name and password for the account that has access rights to the USB
drive.
The user name (account name) for All – no password is guest.
The directories of the USB drive that your account has access to display. For example,
you could see: share/partition1/directory1. You can now read and copy files from the USB
directory.
Share Files
You can share files on the USB drive for a wide variety of business and recreational
purposes. The files can be any Windows, Mac, or Linux file type including text, Word,
PowerPoint, Excel, MP3, pictures, and multimedia files. USB drive applications include:
•
Sharing multimedia with friends and family such as MP3 files, pictures, and other
multimedia with local and remote users.
•
Sharing resources on your network. You can store files in a central location so that you do
not have to power up a computer to perform local sharing. In addition, you can share files
between Macintosh, Linux, and Windows computers by using the USB drive as a
go-between across the systems.
•
Sharing files such as Word documents, PowerPoint presentations, and text files with
remote users.
A few common uses are described in the following sections.
Share Photos
You can create your own central storage location for photos and multimedia. This method
eliminates the need to log in to (and pay for) an external photo-sharing site.
To share files with your friends and family:
1. Insert your USB drive into the USB port on the router either directly or with a USB cable.
Computers on your local area network (LAN) can automatically access this USB drive
using a web browser or Microsoft Networking.
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Store Files in a Central Location for Printing
This scenario is for a family that has one high-quality color printer directly attached to a
computer, but not shared on the local area network (LAN). This family does not have a print
server.
•
•
One family member has photos on a Macintosh computer that she wants to print.
The photo-capable color printer is directly attached to a Windows computer, but not
shared on the network.
•
The Mac and the Windows computer are not visible to each other on the network.
To print photos from a Mac on the printer attached to a Windows computer:
•
On a Mac, access the USB drive by typing \\readyshare in the address field of a web
browser. Then copy the photos to the USB drive.
•
On a Window computer, use a web browser or Microsoft Networking to copy the files from
the USB drive to the computer. Then print the files.
Share Large Files over the Internet
Sending files that are larger than 5 MB can pose a problem for many email systems. The
router allows you to share large files such as PowerPoint presentations or .zip files over the
Internet. FTP can be used to download shared files from the router.
Sharing files with a remote colleague involves the following considerations:
•
There are two user accounts: admin and guest. The password for admin is the same one
that you use to access the router. By default, it is password. The guest user account has
no password.
•
•
On the FTP site, the person receiving the files uses the guest user account and enters
the password. (FTP requires that you type something in the password field.)
Be sure to select the FTP (via Internet) check box in the USB Storage (Advanced
Settings) screen. This option supports both downloading and uploading of files.
Note: You can enable the HTTP (via Internet) option on the USB Storage
(Advanced Settings) screen to share large files. This option supports
downloading files only.
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View a USB Device Attached to the Router
To view basic information about the USB storage device:
1. Select BASIC > ReadySHARE.
By default, the Basic radio button is selected, and the screen displays a USB storage
device if it is attached to the router USB port.
If you logged in to the router before you connected your USB device, you might not see
your USB device in this screen. If this happens, log out and then log back in.
2. (Optional) To view the files and folders on the USB device, click the network device name or
the share name.
3. (Optional) To view more detail or to change the USB device settings, click Edit.
The USB Storage (Advanced Settings) screen displays. See USB Storage Device
USB Storage Device Network and Access Settings
You can set up the device name, workgroups, and network folders for your USB device.
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To view or change the USB storage advanced settings:
1. Select ADVANCED > USB Storage > Advanced Settings.
2. Specify access to the USB storage device.
•
Network Device Name. The default name is readyshare. This name is used to
access the USB device connected to the router.
•
Workgroup. If you are using a Windows workgroup rather than a domain, the
workgroup name is displayed here. The name works only in an operating system that
supports NetBIOS, such as Microsoft Windows.
•
Access Method. Select the check boxes for the access methods that you want.
-
-
Network Neighborhood/MacShare. Enabled by default.
HTTP. Enabled by default. You can type
http://readyshare.routerlogin.net/shares to access the USB drive.
-
HTTP (via Internet). Disabled by default. If you enable this feature, remote users
can type http://<public IP address/shares> (for example,
http://1.1.10.102/shares) or a URL domain name to access the USB drive over the
Internet. This feature supports file uploading only.
-
-
FTP. Disabled by default.
FTP (via Internet). Disabled by default. If you select this check box, remote users
can access the USB drive through FTP over the Internet. This feature supports
both downloading and uploading of files.
3. If you changed the settings, click Apply.
Your changes are saved.
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Available Network Folders
You can view or change the network folders on the USB storage device.
To view network folders:
1. Select ADVANCED > USB Storage > Advanced Settings.
2. Scroll down to the Available Networks Folder section of the screen.
•
Share Name. If only one device is connected, the default share name is
USB_Storage. (Some router models have more than one USB port.)
You can click the name, or you can type it in the address field of your web browser. If
Not Shared is shown, the default share has been deleted, and no other share for the
root folder exists. Click the link to change this setting.
•
Read Access and Write Access. Show the permissions and access controls on the
network folder: All – no password (the default) allows all users to access the network
folder. The password for admin is the same one that you use to log in to the router.
•
•
•
Folder Name. Full path of the network folder.
Volume Name. Volume name from the storage device (either USB drive or HDD).
Total Space and Free Space. Show the current utilization of the storage device.
To add a network folder:
1. Select ADVANCED > ReadySHARE.
2. Click Edit.
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3. Click Create Network Folder.
If the Add a Network Folder screen does not display, your web browser might be blocking
pop-ups. If it is, change the browser settings to allow pop-ups.
4. In the Folder field, browse and select the folder.
5. Fill in the Share Name field.
6. In the Read Access list and the Write Access list, select the settings that you want.
The user name (account name) for All – no password is guest. The password for admin is
the same one that is used to log in to the router. By default, it is password.
7. Click the Apply button.
The folder is added on the USB device.
To edit a network folder:
1. Select ADVANCED > ReadySHARE.
2. Click the Edit button.
The Edit Network Folder screen displays the same settings shown in the Add a Network
Folder screen.
3. Change the settings in the fields as needed.
4. Click the Apply button.
Your changes are saved.
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Specify Approved USB Devices
For more security, you can set up the router to share only approved USB devices.
To set up approved USB devices:
1. Select ADVANCED > Advanced Setup > USB Settings.
2. Click the Approved Devices button.
This screen shows the approved USB devices and the available USB devices. You can
remove or add approved USB devices.
3. In the Available USB Devices list, select the drive that you want to approve.
4. Click the Add button.
5. Select the Allow only approved devices check box.
6. Click the Apply button.
Your change takes effect.
If you want to work with another USB device, first click the Safely Remove USB Device
button for the currently connected USB device. Connect the other USB device, and repeat
this process.
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Media Server Settings
By default, the router acts as a ReadyDLNA media server, which lets you view movies and
photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and
NETGEAR media players. The router serves media in DLNA compatible form to DLNA/UPnP
AV-compliant media players.
To specify the media server settings:
1. Select ADVANCED > USB Storage > Media Server.
By default, the Enable Media Server check box and the Automatic (when new files are
added) radio button are selected. When these options are selected, the router scans for
media files whenever new files are added to the ReadySHARE USB hard drive.
2. Specify the settings that you want to use:
•
Enable Media Server. Select this check box to enable this device to act as a media
server.
•
Enable TiVo support. Select this check box if you want to play ReadyNAS media on
your TiVo device. See the following section.
•
•
Media Server Name. Specify the name of the media server.
Automatic (when new files added). When this radio button is selected, the router
automatically scans for media files whenever new files are added to the
ReadySHARE USB storage. Only shared folders with All – no password in the Read
Access list can be scanned for media files.
3. Click the Apply button.
Your changes take effect.
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TiVo Support
You can set up your TiVo to access media files stored on a USB device that is connected to
your router. The TiVo must be on the same network as the router. This feature supports the
following file formats:
•
•
•
Video. See and play mpeg1, and mpeg2 files.
Music. See and play MP3 files.
Pictures. View images in jpg format.
Use ReadyDLNA to Play Media from Your Network on TiVo
You can use the TiVo (Series 2 and up) Home Media Option to play photos and music on
your Windows computer or Mac right in your TiVo user interface.
To set up the router to work with TiVo:
1. Select ADVANCED > USB Storage > Media Server.
2. Make sure that the Enable TiVo support check box is selected.
To play videos:
1. On the TiVo, select TiVo Central > My Shows.
2. Go to the bottom of the list to find and select the R6300v2.
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To play music or view photos:
1. On the TiVo, select TiVo Central > Music, Photos, & Showcases.
2. Select what you want to play or watch.
To copy TiVo Files onto a computer:
Use the TiVo Desktop accessory available at
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6.
ReadySHARE Printer
6
Setting up and managing a shared USB
printer
ReadySHARE Printer is compatible with Macs and Windows computers. It lets you connect a
USB printer to the router USB port, and access it wirelessly.
This chapter contains the following sections:
•
•
•
•
Note: The USB port on the router can connect only to USB devices like
flash drives, hard drives, and printers. Do not connect computers,
USB modems, CD drives, or DVD drives to the router USB port.
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ReadySHARE Printer Utility
The ReadySHARE printer utility allows you to control from your computer a shared USB
printer that is connected to the USB port on your router. You can share this USB printer
among the Windows and Mac computers on your network.
You have to install this utility before you can use the ReadySHARE Printer feature.
•
For this feature to work, this utility has to be installed and running in the background on
each computer from which you want to control this USB printer.
•
The driver software for the USB printer has to be installed on each computer from which
you want to control this USB printer.
•
•
The ReadySHARE Printer utility has both a Mac version and a Windows version.
The ReadySHARE Printer utility setup file and instructions are available through this
Once installed, the ReadySHARE Printer utility displays on your computer as the NETGEAR
USB Control Center.
Set Up the ReadySHARE Printer Utility
You have to connect the USB Printer to your router and install the utility on each computer in
your network from which you want to control the USB printer.
To set up ReadySHARE Printer:
1. Use a USB cable to connect the printer to the USB port on the side of the router.
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Note: Some USB printers (for example, HP and Lexmark printers) request
that you do not connect the USB cable until the installation software
prompts you.
2. On each computer on your network that shares the USB printer, install the driver software for
the USB printer.
If you do not have the printer driver, contact the printer manufacturer to find and download
the most recent printer driver software.
3. Download the ReadySHARE Printer utility setup file and instructions from
4. On each computer on your network that shares the USB printer, install the ReadySHARE
Printer utility.
Once installed, the ReadySHARE Printer utility displays on your computer as the
NETGEAR USB Control Center.
Install the NETGEAR USB Control Center
For the ReadySHARE Print feature to work, this utility has to be installed and running in the
background on each computer in the network from which you want to control this USB printer.
Once installed, the ReadySHARE Printer utility displays on your computers as the NETGEAR
USB Control Center.
To install the NETGEAR USB Control Center:
1. On each computer on your network that shares the USB printer, double-click the
ReadySHARE Printer utility setup file that you downloaded.
The ReadySHARE Printer utility setup file and instructions can be downloaded through
this URL: www.netgear.com/readyshare
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2. Follow the instructions to install the NETGEAR USB Control Center utility.
3. Select the language and click OK.
The utility is installed
4. On each computer on your network that shares the USB printer, perform the initial setup of
the NETGEAR USB Control Center.
The first time you use the USB printer that is connected to your router, you are asked to
select the USB printer. For more information, see Initial Setup of the NETGEAR USB
Control Center on page 75.
5. (Optional) Change the default settings.
For more information, see Configure the NETGEAR USB Control Center on page 77.
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Set Up the NETGEAR USB Control Center
The first time you access the utility, you are asked to select the printer.
•
When a USB printer is detected and connected automatically during the initial setup, you
have to disconnect the printer and wait for the prompt asking you to click Connect.
•
You might be asked to install the driver for this printer. After the driver is installed, the
printer status changes to Available.
To set up the NETGEAR USB Control Center:
1. On each computer on your network that shares the USB printer, launch the NETGEAR
USB Control Center the same way you launch any application program on your
Windows or MAC computer.
2. Select the printer and click the Connect button.
Once the connection is established, the status changes to Manually connected by xxx.
3. Click the Disconnect button.
The status changes to Available.
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For each computer, after you click the Connect and Disconnect buttons once, the utility
automatically handles the printing queue and handling. The status of the printer appears
as Available on all the computers.
The utility does not always need to hold the connection of a USB printer. After a print job
is created for some USB printers, the NETGEAR USB Control Center connects to this
USB printer automatically and prints. After the print job is done, the printer status might
return to a Paused state.
For example, the USB printer displayed in the Windows Printers and Faxes window is
ready for print jobs.
Configure the NETGEAR USB Control Center
You can set the time-out and specify other settings from the Configuration screen.
To configure the NETGEAR USB Control Center:
1. Launch the NETGEAR USB Control Center the same way you launch any application
program on your Windows or MAC computer.
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2. Select Tools > Configuration.
3. Specify the following settings:
•
•
•
Automatically execute when logging on Windows. Enable this utility to start
automatically when you are logged in to Windows.
Timeout. Specify the time-out value for holding the USB resource when it is not in
use.
Language. Select the display language for this utility.
4. Click OK.
Your changes are saved.
Manage USB Print and Scan Jobs
The NETGEAR USB Control Center utility runs in the background on each computer in your
network. This utility manages the printing queue and handling for the USB printer connected
to your router.
After you activate the utility on each computer in the network, the status of the USB printer is
Available on all of the computers.
•
•
When the status is Available, you can use the USB printer from any computer in the
network. The utility on each computer automatically manages the printing queue and
handling. The status of the USB printer appears as Available on all of the computers
when no print jobs are in process.
When the status is Manually connected by xxx, only the xxx computer can use the printer.
Other network devices must wait until the xxx computer has released the connection, or
until the connection times out (the default time-out value is 30 seconds).
You can click the Disconnect button at any time to release the connection.
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You can set the value for the default time-out time from the Configuration screen. For more
Some firewall software, such as Comodo, blocks the NETGEAR USB Control Center utility
from accessing the USB printer. If you do not see the USB printer in the utility, you can
disable the firewall temporarily to allow the utility to work.
If your USB printer supports scanning, you can also use the USB printer for scanning. For
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Launch the NETGEAR USB Control Center
The NETGEAR USB Control Center shows the availability status of the USB devices. The
NETGEAR USB Control Center utility must be running for the computer to be able to print to
the USB printer attached to the router. If you exit the utility, printing does not work.
To launch the NETGEAR USB Control Center:
Launch the NETEAR USB Control Center the same way you launch any application
program on your Windows or MAC computer.
The main screen shows a device icon, the description for this USB device, and its status.
•
•
Available. The device is available from the computer that you are using.
Waiting to Connect. You need to connect to this device from the computer that you are
using. The first time you connect, you might be prompted to install the device driver.
The following menu selections display:
•
•
System. Exit the utility.
Tools. Access the Control Center - Configuration screen to set up your shared USB
•
About. View details about the USB Control Center software.
The following control buttons are available:
•
Connect. The first time you access the utility, you are asked to select the printer and click
the Connect button.
•
•
Disconnect. Click the Disconnect button at any time to release the connection.
Network Scanner. This button activates the scanner window so that you can use the
printer for scanning. Your printer must support scanning and be in the Available state.
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Use the Scan Feature of a Multifunction USB Printer
If your USB printer supports scanning, you can also use the USB printer for scanning.
To use the scan feature of a multifunction USB printer:
1. Launch the NETGEAR USB Control Center the same way you launch any application
program on your Windows or MAC computer.
2. Make sure that the printer status shows as Available.
3. Click the Network Scanner button.
The scanner window opens so that you can use the USB printer for scanning.
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7.
Security
7
Customizing the firewall settings
This chapter explains how to use the basic firewall features of the router to prevent objectionable
content from reaching the computers and devices on your network.
This chapter includes the following sections:
•
•
•
•
•
•
•
•
•
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Keyword Blocking of HTTP Traffic
Use keyword blocking to prevent certain types of HTTP traffic from accessing your network.
The blocking can be always or according to a schedule.
To set up keyword blocking:
1. Select ADVANCED > Security > Block Sites.
2. Select one of the keyword blocking options:
•
Per Schedule. Turn on keyword blocking according to the Schedule screen settings.
•
Always. Turn on keyword blocking all the time, independent of the Schedule screen.
3. In the Keyword field, enter a keyword or domain, click the Add Keyword button, and click
the Apply button.
The Keyword list supports up to 32 entries. Here are some sample entries:
•
•
•
Specify XXX to block http://www.badstuff.com/xxx.html.
Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov.
Enter a period (.) to block all Internet browsing access.
To delete a keyword or domain:
1. Select the keyword you want to delete from the list.
2. Click Delete Keyword.
3. Click the Apply button.
To specify a trusted computer:
You can exempt one computer from blocking. This computer must have a fixed IP address.
1. In the Trusted IP Address field, enter the IP address.
2. Click the Apply button.
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Block Services (Port Filtering)
Services are functions that server computers perform at the request of client computers. For
example, web servers serve web pages, time servers serve time and date information, and
game hosts serve data about other players’ moves. When a computer on the Internet sends a
request for service to a server computer, the requested service is identified by a service or
port number. This number appears as the destination port number in the transmitted IP
packets. For example, a packet that is sent with the destination port number 80 is an HTTP
(web server) request.
The service numbers for many common protocols are defined by the Internet Engineering
Task Force (IETF at http://www.ietf.org/) and published in RFC1700, “Assigned Numbers.”
Service numbers for other applications are typically chosen from the range 1024 - 65535 by
the authors of the application. Although the router already holds a list of many service port
numbers, you are not limited to these choices. You can often determine port number
information by contacting the publisher of the application, by asking user groups or
newsgroups, or by searching.
The Block Services screen lets you add and block specific Internet services by computers on
your network. This is called service blocking or port filtering. To add a service for blocking,
first determine which port number or range of numbers the application uses.
To block services:
1. Select ADVANCED > Security > Block Services.
2. Select either Per Schedule or Always.
3. If you selected Per Schedule, specify a time period in the Schedule screen.
4. Click the Add button.
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The Block Services Setup screen displays:
5. From the Service Type list, select the application or service to allow or block.
The list displays several common services, but you are not limited to these choices. To
add any additional services or applications that do not already appear, select User
Defined.
6. If you know that the application uses either TCP or UDP, select the appropriate protocol. If
you are not sure, select TCP/UDP (Both).
7. Enter the starting and ending port numbers.
If the application uses a single port number, enter that number in both fields.
8. Select the radio button for the IP address configuration you want to block, and enter the IP
addresses.
You can block the specified service for a single computer, a range of computers with
consecutive IP addresses, or all computers on your network.
9. Click the Add button.
Your changes are saved.
Port Triggering to Open Incoming Ports
Some application servers (such as FTP and IRC servers) send replies to multiple port
numbers. Using the port triggering function of your router, you can tell the router to open
more incoming ports when a particular outgoing port originates a session.
An example is Internet Relay Chat (IRC). Your computer connects to an IRC server at
destination port 6667. The IRC server not only responds to your originating source port, but
also sends an “identify” message to your computer on port 113. Using port triggering, you can
tell the router, “When you initiate a session with destination port 6667, you have to also allow
incoming traffic on port 113 to reach the originating computer.” Using steps similar to the
preceding example, the following sequence shows the effects of the port triggering rule you
have defined:
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1. You open an IRC client program to start a chat session on your computer.
2. Your IRC client composes a request message to an IRC server using a destination port
number of 6667, the standard port number for an IRC server process. Your computer then
sends this request message to your router.
3. Your router creates an entry in its internal session table describing this communication
session between your computer and the IRC server. Your router stores the original
information, performs Network Address Translation (NAT) on the source address and port,
and sends this request message through the Internet to the IRC server.
4. Noting your port triggering rule and having observed the destination port number of 6667,
your router creates an additional session entry to send any incoming port 113 traffic to your
computer.
5. The IRC server sends a return message to your router using the NAT-assigned source port
(for example, port 33333) as the destination port. The IRC server also sends an “identify”
message to your router with destination port 113.
6. Upon receiving the incoming message to destination port 33333, your router checks its
session table to determine whether a session is active for port number 33333. Finding an
active session, the router restores the original address information replaced by NAT and
sends this reply message to your computer.
7. Upon receiving the incoming message to destination port 113, your router checks its session
table and finds an active session for port 113 associated with your computer. The router
replaces the message’s destination IP address with your computer’s IP address and
forwards the message to your computer.
8. When you finish your chat session, your router eventually senses a period of inactivity in the
communications. The router then removes the session information from its session table,
and incoming traffic is no longer accepted on port numbers 33333 or 113.
To configure port triggering, you need to know which inbound ports the application needs.
Also, you need to know the number of the outbound port that you want to trigger the opening
of the inbound ports. You can usually determine this information by contacting the publisher
of the application or the relevant user groups or news groups.
Only one computer at a time can use the triggered application.
Port Forwarding to Permit External Host Communications
In both of the preceding examples, your computer initiates an application session with a
server computer on the Internet. However, you might need to allow a client computer on the
Internet to initiate a connection to a server computer on your network. Normally, your router
ignores any inbound traffic that is not a response to your own outbound traffic. You can
configure exceptions to this default rule by using the port forwarding feature.
A typical application of port forwarding can be shown by reversing the client-server
relationship from the previous web server example. In this case, a remote computer’s
browser needs to access a web server running on a computer in your local network. Using
port forwarding, you can tell the router, “When you receive incoming traffic on port 80 (the
standard port number for a web server process), forward it to the local computer at
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192.168.1.123.” The following sequence shows the effects of the port forwarding rule you
have defined:
1. The user of a remote computer opens a browser and requests a web page from
www.example.com, which resolves to the public IP address of your router. The remote
computer composes a web page request message with the following destination
information:
Destination address. The IP address of www.example.com, which is the address of your
router.
Destination port number. 80, which is the standard port number for a web server
process.
The remote computer then sends this request message through the Internet to your
router.
2. Your router receives the request message and looks in its rules table for any rules covering
the disposition of incoming port 80 traffic. Your port forwarding rule specifies that incoming
port 80 traffic should be forwarded to local IP address 192.168.1.123. Therefore, your router
modifies the destination information in the request message:
The destination address is replaced with 192.168.1.123.
Your router then sends this request message to your local network.
3. Your web server at 192.168.1.123 receives the request and composes a return message
with the requested web page data. Your web server then sends this reply message to your
router.
4. Your router performs Network Address Translation (NAT) on the source IP address, and
sends this request message through the Internet to the remote computer, which displays the
web page from www.example.com.
To configure port forwarding, you need to know which inbound ports the application needs.
You usually can determine this information by contacting the publisher of the application or
the relevant user groups or news groups.
How Port Forwarding Differs from Port Triggering
The following points summarize the differences between port forwarding and port triggering:
•
Any computer on your network can use port triggering, although only one computer can
use it at a time.
•
•
Port forwarding is configured for a single computer on your network.
With port triggering, the router does not need to know the computer’s IP address in
advance. The IP address is captured automatically.
•
•
•
Port forwarding requires that you specify the computer’s IP address during configuration,
and the IP address can never change.
Port triggering requires specific outbound traffic to open the inbound ports, and the
triggered ports are closed after a period of no activity.
Port forwarding is always active and does not need to be triggered.
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Set Up Port Forwarding to Local Servers
The port forwarding feature lets you allow certain types of incoming traffic to reach servers on
your local network. For example, you might want to make a local web server, FTP server, or
game server visible and available to the Internet.
Use the Port Forwarding/Port Triggering screen to configure the router to forward specific
incoming protocols to computers on your local network. In addition to servers for specific
applications, you can also specify a default DMZ server to which all other incoming protocols
are forwarded.
Before you start, determine which type of service, application, or game you want to provide,
and the local IP address of the computer that will provide the service. The server computer
has to always have the same IP address.
To ensure that your server computer always has the same IP address, use the reserved IP
To forward specific incoming protocols:
1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
2. Leave the Port Forwarding radio button selected as the service type.
3. Click the Add button.
A list of services displays. If the service that you want to add is not in the list, see Add a
4. Fill in the Server IP Address field.
5. Click the Add button.
The service appears in the list on the Port Forwarding/Port Triggering screen.
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Add a Custom Service
To define a service, game, or application that does not appear in the Service Name list, first
determine which port number or range of numbers the application uses. You can usually
determine this information by contacting the publisher of the application or user groups or
news groups. When you have the port number information, follow these steps.
To add a custom service:
1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
2. Select the Port Forwarding radio button as the service type.
3. Click the Add Custom Service button.
4. In the Service Name field, enter a descriptive name.
5. In the Service Type field, select the protocol. If you are unsure, select TCP/UDP.
6. In the External Starting Port field, enter the beginning port number.
•
If the application uses a single port, enter the same port number in the External
Ending Port field.
•
If the application uses a range of ports, enter the ending port number of the range in
the External Ending Port field.
7. Specify the internal ports by one of these methods:
•
•
Leave the Use the same port range for Internal port check box selected.
Fill in the Internal Starting Port and Internal Ending Port fields.
8. Fill in the Internal IP address field, or select the radio button for an attached device listed in
the table.
9. Click the Apply button.
The service appears in the list in the Port Forwarding/Port Triggering screen.
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Edit or Delete a Port Forwarding Entry
To edit or delete a port forwarding entry:
1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
2. Select the Port Forwarding radio button as the service type.
3. In the table, select the radio button next to the service name.
4. Click Edit Service or Delete Service.
Application Example: Make a Local Web Server Public
If you host a web server on your local network, you can use port forwarding to allow web
requests from anyone on the Internet to reach your web server.
To make a local web server public:
1. Assign your web server either a fixed IP address or a dynamic IP address using DHCP
address reservation.
In this example, your router always gives your web server an IP address of 192.168.1.33.
2. In the Port Forwarding/Port Triggering screen, configure the router to forward the HTTP
service to the local address of your web server at 192.168.1.33.
HTTP (port 80) is the standard protocol for web servers.
3. (Optional) Register a host name with a Dynamic DNS service, and configure your router to
use the name.
To access your web server from the Internet, a remote user has to know the IP address
that your ISP assigned. However, if you use a Dynamic DNS service, the remote user can
reach your server by a user-friendly Internet name, such as mynetgear.dyndns.org.
Set Up Port Triggering
Port triggering is a dynamic extension of port forwarding that is useful in these cases:
•
More than one local computer needs port forwarding for the same application (but not
simultaneously).
•
An application needs to open incoming ports that are different from the outgoing port.
When port triggering is enabled, the router monitors outbound traffic looking for a specified
outbound “trigger” port. When the router detects outbound traffic on that port, it remembers
the IP address of the local computer that sent the data. The router then temporarily opens the
specified incoming port or ports and forwards incoming traffic on the triggered ports to the
triggering computer.
Port forwarding creates a static mapping of a port number or range to a single local computer.
Port triggering can dynamically open ports to any computer that needs them and can close
the ports when they are no longer needed.
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Note: If you use applications such as multiplayer gaming, peer-to-peer
connections, real-time communications such as instant messaging, or
remote assistance (a feature in Windows XP), you should also enable
To configure port triggering, you need to know which inbound ports the application needs,
and the number of the outbound port that will trigger the opening of the inbound ports. You
can usually determine this information by contacting the publisher of the application or user
groups or news groups.
To enable port triggering:
1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
2. Select the Port Triggering radio button.
3. Clear the Disable Port Triggering check box.
Note: If the Disable Port Triggering check box is selected after you
configure port triggering, port triggering is disabled. However, any port
triggering configuration information you added to the router is retained
even though it is not used.
4. In the Port Triggering Timeout field, enter a value up to 9999 minutes.
This value controls the inactivity timer for the designated inbound ports. The inbound
ports close when the inactivity time expires. This timeout is required because the router
cannot detect when the application has terminated.
To add a port triggering service:
1. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering.
2. Select the Port Triggering radio button
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3. Click the Add Service button.
4. In the Service Name field, type a descriptive service name.
5. In the Service User list, select Any, or select Single address and enter the IP address of
one computer.
•
•
Any (the default), allows any computer on the Internet to use this service.
Single address restricts the service to a particular computer.
6. Select the service type, either TCP or UDP or TCP/UDP (both). If you are not sure, select
TCP/UDP.
7. In the Triggering Port field, enter the number of the outbound traffic port that will open the
inbound ports.
8. Enter the inbound connection port information in the Connection Type, Starting Port, and
Ending Port fields.
9. Click the Apply button.
The service appears in the Port Triggering Portmap table.
10. Make sure that you enable port triggering so that the service that you added will be used.
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Schedule Blocking
You can specify the days and time that you want to block Internet access.
To schedule blocking:
1. Select ADVANCED > Security > Schedule.
2. Set up the schedule for blocking keywords and services.
•
Days to Block. Select days on which you want to apply blocking by selecting the
appropriate check boxes, or select Every Day to select the check boxes for all days.
•
Time of Day to Block. Select a start and end time in 24-hour format, or select All
Day for 24-hour blocking.
3. Select your time zone from the list. If you use daylight savings time, select the
Automatically adjust for daylight savings time check box.
4. Click the Apply button.
Your settings are saved.
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Set Up Security Event Email Notifications
To receive logs and alerts by email, provide your email information in the E-mail screen, and
specify which alerts you want to receive and how often.
To set up email notifications:
1. Select ADVANCED > Security > E-mail.
2. Select the Turn E-mail Notification On check box.
3. In the Your Outgoing Mail Server field, enter the name of your ISP’s outgoing (SMTP) mail
server (such as mail.myISP.com).
You might be able to find this information in the configuration screen of your email
program. If you leave this field blank, log and alert messages are not sent.
4. Enter the email address to which logs and alerts are sent in the Send to This E-mail Address
field.
This email address is also used for the From address. If you leave this field blank, log and
alert messages are not sent.
5. If your outgoing email server requires authentication, select the My Mail Server requires
authentication check box. Fill in the User Name and Password fields for the outgoing email
server.
6. (Optional) Select the Send Alerts Immediately check box.
Email alerts are sent immediately when someone attempts to visit a blocked site.
7. (Optional) Fill in the fields in the Send logs according to this schedule section of the screen.
Logs are sent automatically. If the log fills up before the specified time, the log is emailed.
After the log is sent, the log is cleared from the router memory. If the router cannot email
the log file, the log buffer might fill up. In this case, the router overwrites the log and
discards its contents.
8. Click the Apply button.
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Your settings are saved.
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8.
Administration
8
Managing your network
This chapter describes the router settings for administering and maintaining your router and
home network.
This chapter includes the following sections:
•
•
•
•
•
•
For information about upgrading or checking the status of your router over the Internet, see
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Upgrade the Router Firmware
The router firmware (routing software) is stored in flash memory. You can update the
firmware from the Administration menu on the ADVANCED tab. You might see a message at
the top of the genie screens when new firmware is available for your product.
You can use the Check button on the Router Update screen to check if new firmware is
available, and to update your product.
To check for new firmware and update your router:
1. Select ADVANCED > Administration > Router Update.
Click
Check
2. Click Check.
The router finds new firmware if it is available.
3. Click Yes.
The router locates an downloads the firmware and begins the update.
WARNING:
To avoid the risk of corrupting the firmware, do not interrupt the
upgrade. For example, do not close the browser, click a link, or load
a new page. Do not turn off the router.
When the upload is complete, your router restarts. The upgrade process typically takes
about one minute. Read the new firmware release notes to find out if you need to
reconfigure the router after upgrading.
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View Router Status
To view router status and usage information:
Select ADVANCED Home or select Administration > Router Status.
Router Information
Hardware Version. The router model.
Firmware Version. The version of the router firmware. It changes if you upgrade the router
firmware.
GUI Language Version. The localized language of the user interface.
LAN Port.
•
•
•
•
MAC Address. The Media Access Control address. This is the unique physical address
used by the Ethernet (LAN) port of the router.
IP Address. The IP address used by the Ethernet (LAN) port of the router. The default is
192.168.1.1.
DHCP. Identifies whether the router’s built-in DHCP server is active for devices on the
LAN.
Reboot. You can click this button to reboot the router.
Internet Port
MAC Address. The Media Access Control address, which is the unique physical address
used by the Internet (WAN) port of the router.
IP Address. The IP address used by the Internet (WAN) port of the router. If no address is
shown or the address is 0.0.0, the router cannot connect to the Internet.
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Connection. This shows if the router is using a fixed IP address on the WAN. If the value is
DHCP Client, the router obtains an IP address dynamically from the ISP.
IP Subnet Mask. The IP subnet mask used by the Internet (WAN) port of the router.
Domain Name Server. The Domain Name Server addresses used by the router. A Domain
Name Server translates human-language URLs such as www.netgear.com into IP
addresses.
Show Statistics Button
To view statistics:
1. Select ADVANCED Home or select Administration > Router Status.
2. In the Internet Port pane, click the Show Statistics button.
The following information is displayed:
System Up Time. The time elapsed since the router was last restarted.
Port. The statistics for the WAN (Internet) and LAN (Ethernet) ports. For each port, the
screen displays:
•
•
•
•
•
Status. The link status of the port.
TxPkts. The number of packets transmitted on this port since reset or manual clear.
RxPkts. The number of packets received on this port since reset or manual clear.
Collisions. The number of collisions on this port since reset or manual clear.
Tx B/s. The current transmission (outbound) bandwidth used on the WAN and LAN
ports.
•
•
•
Rx B/s. The current reception (inbound) bandwidth used on the WAN and LAN ports.
Up Time. The time elapsed since this port acquired the link.
Poll Interval. The interval at which the statistics are updated in this screen.
To change the polling frequency, enter a time in seconds in the Poll Interval field and click
Set Interval.
To stop the polling entirely, click Stop.
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Connection Status Button
To view the Internet connection status:
1. Select ADVANCED Home or select Administration > Router Status.
2. In the Internet Port pane, click the Connection Status button.
The following information displays:
•
•
•
IP Address. The IP address that is assigned to the router.
Subnet Mask. The subnet mask that is assigned to the router.
Default Gateway. The IP address for the default gateway that the router
communicates with.
•
•
DHCP Server. The IP address for the Dynamic Host Configuration Protocol server
that provides the TCP/IP configuration for all the computers that are connected to the
router.
DNS Server. The IP address of the Domain Name Service server that provides
translation of network names to IP addresses.
•
•
Lease Obtained. The date and time when the lease was obtained.
Lease Expires. The date and time that the lease expires.
Click the Release button to return the status of all items to 0.
Click the Renew button to refresh the items.
Click the Close Window button to close the Connection Status screen.
Wireless Settings (2.4 GHz and 5 GHz)
The following settings are displayed:
Name (SSID). The wireless network name (SSID) that the router uses.
Region. The geographic region where the router is being used. It might be illegal to use the
wireless features of the router in some parts of the world.
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Channel. The operating channel of the wireless port being used. The default channel is Auto.
When Auto is selected, the router finds the best operating channel available. Channels 1, 6,
and 11 do not interfere with each other.
Mode. The wireless communication mode. At 2.4 GHz, 450 Mbps, 217 Mbps, or Up to 54
Mbps. At 5 GHz, 1300 Mbps, 600 Mbps, or Up to 289 Mbps.
Wireless AP. Indicates whether the radio feature of the router is enabled. If this feature is not
enabled, the WiFi LED on the front panel is off.
Broadcast Name. Indicates whether the router is broadcasting its SSID.
Wi-Fi Protected Setup. Indicates whether WPS is configured for this network.
View Logs of Web Access or Attempted Web Access
The log is a detailed record of events. Up to 256 entries are stored in the log.
To view logs:
Select ADVANCED > Administration > Logs.
The log screen shows the following information:
•
•
•
Action. Whether the access was blocked or allowed.
Source IP. The IP address of the initiating device for this log entry.
Target address. The name or IP address of the website or news group visited or to
which access was attempted.
•
Date and time. The date and time the log entry was recorded.
To refresh the log screen, click the Refresh button.
To clear the log entries, click the Clear Log button.
To email the log immediately, click the Send Log button.
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Manage the Configuration File
The configuration settings of the router are stored within the router in a configuration file. You
can back up (save) this file to your computer, restore it, or reset it to the factory default
settings.
Back Up Settings
To back up the router’s configuration settings:
1. Select ADVANCED > Administration > Backup Settings.
2. Click Back Up.
3. Specify a location to store the .cfg file that is on a computer on your network.
A copy of the current settings is saved.
Restore Configuration Settings
To restore configuration settings that you backed up:
1. Select ADVANCED > Administration > Backup Settings.
2. Click the Browse button and find and select the .cfg file.
3. Click the Restore button.
The file is uploaded to the router, and the router reboots.
WARNING:
Do not interrupt the reboot process.
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Erase the Current Configuration Settings
You can use the Erase button to erase the configuration and restore the factory default
settings. You might want to erase the settings if you move the router to a different network.
You can also use the Reset button on the back of the router to erase the configuration and
To erase the configuration settings:
1. Select ADVANCED > Administration > Backup Settings.
2. Click the Erase button.
The factory default settings are restored. The user name is admin, the password to
password, and the LAN IP address is 192.168.1.1. DHCP is enabled.
Change the Password
This feature lets you change the default password that is used to log in to the router with the
user name admin.
Changing this password is not the same as changing the password for wireless access. The
label on the bottom of your router shows your unique wireless network name (SSID) and
To set the password for the user name admin:
1. Select ADVANCED > Administration > Set Password.
2. Type the old password, and type the new password twice.
3. If you want to be able to recover the password, select the Enable Password Recovery
check box.
4. Click the Apply button.
Your changes take effect.
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Password Recovery
NETGEAR recommends that you enable password recovery if you change the password for
the router user name admin. Then you can recover the password if it is forgotten. This
recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in
the Safari browser.
To set up password recovery:
1. Select ADVANCED > Administration > Set Password.
2. Select the Enable Password Recovery check box.
3. Select two security questions, and provide answers to them.
4. Click the Apply button.
Your changes are saved.
To recover your password:
1. In the address field of your browser, type www.routerlogin.net.
A login window displays.
2. Click Cancel.
If password recovery is enabled, you are prompted to answer two security questions.
3. Enter the saved answers to the security questions.
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9.
Advanced Settings
9
Setting up unique situations
This chapter describes the advanced features of your router. Networking knowledge is needed
to implement some of these features.
This chapter includes the following sections:
•
•
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Advanced Wireless Settings
You can use this screen to turn the wireless radio on and off, to specify WPS settings, to use
AP mode, and to set up a wireless access list.
The Fragmentation Length, CTS/RTS Threshold, and Preamble Mode options in this screen
are reserved for wireless testing and advanced configuration only. Do not change these
settings unless you have a specific reason to do so.
Control the Wireless Radio
By default, the wireless radio is enabled so that you can connect wirelessly to the router. You
can turn the wireless radio on or off in the Advanced Wireless Settings screen or by using the
WiFi On/Off button on the router side panel. When the wireless radio is off, you can still use
an Ethernet cable for a LAN connection to the router.
To turn the wireless radio on or off:
1. Select ADVANCED > Advanced Setup > Wireless Settings.
By default, the Enable Wireless Router Radio check box is selected.
2. Select or clear the Enable Wireless Router Radio check box.
Clearing this check box turns off the WiFi feature of the wireless router.
3. (Optional) Select the Turn off wireless signal by schedule check box and fill in the fields
to specify the times when you do not need a wireless connection.
For example, you could turn off the wireless signal for the weekend if you leave town.
4. Click the Apply button.
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Your changes take effect.
Set Up a Wireless Schedule
You can use this feature to turn off the wireless signal from your router at times when you do
not need a wireless connection. For example, you could turn it off for the weekend if you
leave town.
To configure and enable the wireless schedule:
1. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
2. Click the Add a new period button.
3. Use the drop-down lists, radio buttons, and check boxes to set up a period during which you
want to turn off the wireless signal.
4. Click the Apply button.
The Advanced Wireless Settings screen displays.
5. Select the Turn off wireless signal by schedule check box to activate the schedule.
6. Click the Apply button.
View or Change WPS Settings
To specify WPS Settings:
1. Select ADVANCED > Advanced Setup > Wireless Settings.
The Router’s PIN field displays the PIN that you use on a registrar (for example, from the
Network Explorer on a Vista Windows computer) to configure the router’s wireless
settings through WPS.
2. (Optional) Select or clear the Disable Router’s PIN check box.
The PIN function might temporarily be disabled when the router detects suspicious
attempts to break into the router’s wireless settings by using the router’s PIN through
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WPS. You can manually enable the PIN function by clearing the Disable Router’s PIN
check box.
3. (Optional) Select or clear the Keep Existing Wireless Settings check box.
By default, the Keep Existing Wireless Settings check box is selected. NETGEAR
recommends that you leave this check box selected.
If you clear this check box, the next time a new wireless client uses WPS to connect to
the router, the router wireless settings change to an automatically generated random
SSID and security key.
4. Click the Apply button.
Your changes are saved.
Set Up a Wireless Access List by MAC Address
You can set up a list of computers and wireless devices that are allowed to join the wireless
network. This list is based on the unique MAC address of each computer and device.
Each network device has a MAC address, which is a unique 12-character physical address,
containing the hexadecimal characters 0–9, a–f, or A–F only, and separated by colons (for
example, 00:09:AB:CD:EF:01). Typically, the MAC address is on the label of the wireless
device or network interface device. If you do not have access to the label, you can display the
MAC address using the network configuration utilities of the computer. You might also find
the MAC addresses in the Attached Devices screen.
To restrict access based on MAC addresses:
1. Select ADVANCED > Advanced Setup > Wireless Settings.
2. Click the Setup Access List button.
3. Click the Add button.
The Wireless Card Access Setup screen opens and displays a list of currently active
wireless cards and their Ethernet MAC addresses.
4. If the computer or device you want is in the Available Wireless Cards list, select that radio
button; otherwise, type a name and the MAC address.
You can usually find the MAC address on the bottom of the wireless device.
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Tip: You can copy and paste the MAC addresses from the Attached
Devices screen into the MAC Address field of this screen. Use each
wireless computer or device to join the wireless network. Then each is
listed in the Attached Devices screen.
5. Click the Add button.
The screen changes back to the list screen.
6. Add each computer or device you want to allow to connect wirelessly.
7. Select the Turn Access Control On check box.
8. Click the Apply button.
To edit a wireless device or delete it from the access list:
1. Select ADVANCED > Advanced Setup > Wireless Settings.
The Advanced Wireless Settings screen displays.
2. In the table, select the radio button next to the wireless device that you want to edit or
delete.
3. Do one of the following:
•
Click the Edit button.
The Edit Wireless Card screen displays.
a. Edit the address information.
b. Click the Accept button.
•
Click the Delete button.
The address is removed from the table.
Wireless Access Point (AP)
You can set up the router to run as an access point (AP) on the same local network as
another router.
Note: To avoid interference with other routers or gateways in your network,
NETGEAR recommends that you use different wireless settings on the
router in access point mode. You can also turn off the wireless radio
on the other router or gateway.
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To set up the router as an AP:
1. Connect an Ethernet cable to the Internet port of this router and to a LAN port in the
other router.
Cable this port to a LAN port
on the other router
2. Select ADVANCED > Wireless AP.
3. Select the Enable Access Point Mode check box.
The screen adjusts.
4. (Optional) If you want to manually assign a specific IP address to this router while it is in AP
mode, select the enable fixed IP setting on this device (not recommended) check box.
5. Click the Apply button.
The IP address of the router changes, and you are disconnected. To reconnect, close
and restart your web browser, and type http://www.routerlogin.net.
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Set Up the Router in Bridge Mode
You can use your R6300v2 Smart WiFi Router in bridge mode to connect multiple devices
wirelessly at the faster 802.11ac speed. To do this, you need two WiFi routers: one set up as
a router and the other set up as a bridge.
R6300v2 Smart WiFi Router
R6300v2 Smart WiFi Router in bridge mode
Figure 8. Router in bridge mode with an 802.11ac WiFi connection
Installing your R6300v2 Smart WiFi Router as a bridge offers the following benefits:
•
•
•
You can take advantage of gigabit WiFi speeds on current devices.
Use gigabit WiFi for applications like video and gaming.
Connect multiple devices like NAS, Smart TV, NeoTV, Blu-ray Player, and game consoles
at gigabit WiFi speeds using a WiFi link.
•
Avoid the need for separate WiFi adapters for each device.
For example, you could install the first router in a room like a home office that has your
Internet connection. Then set up the second router in bridge mode. Then place the router in
bridge mode in a different room that has your home entertainment center. Cable the router in
bridge mode to your Smart TV, DVR, game console or Blu-ray player, and use its 802.11ac
WiFi connection to the first router.
To set up bridge mode:
1. Make a note of the WiFi settings of the other router to which this router will connect:
You need to know the SSID, WiFi security mode, wireless password, and operating
frequency (either 2.4 GHz or 5 GHz).
2. On the router that will run in bridge mode, select ADVANCED > Advanced Setup >
Wireless Settings.
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3. Scroll down and select the Use other operation mode check box and the Enable Bridge
mode radio button.
The screen adjusts.
4. Click the setup bridge mode wireless settings button.
5. Specify the settings of the other router.
a. Select the wireless network frequency (2.4 GHz or 5 GHz).
For 802.11ac mode, select 5 GHz.
b. In the Name (SSID) field, enter the wireless network name (SSID).
c. In the Security Option section, select a radio button.
d. If prompted, type the passphrase (the WiFi password that you use to connect
wirelessly to the other router).
6. Click the Apply button.
The settings for the other router are saved and the Advanced Wireless Settings screen
displays.
7. Click the Apply button on the Advanced Wireless Settings screen.
Your changes take effect.
Advanced Settings
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Dynamic DNS
If your Internet service provider (ISP) gave you a permanently assigned IP address, you can
register a domain name and have that name linked with your IP address by public Domain
Name Servers (DNS). However, if your Internet account uses a dynamically assigned IP
address, you do not know your IP address in advance, and the address can change
frequently. In this case, you can use a commercial Dynamic DNS service. This type of service
lets you register your domain to their IP address and forwards traffic directed at your domain
to your frequently changing IP address.
If your ISP assigns a private WAN IP address (such as 192.168.x.x or 10.x.x.x), the Dynamic
DNS service does not work because private addresses are not routed on the Internet.
Your router contains a client that can connect to the Dynamic DNS service provided by Dyn.
configure in the router. Then, whenever your ISP-assigned IP address changes, your router
automatically contacts the Dynamic DNS service provider, logs in to your account, and
registers your new IP address. If your host name is hostname, for example, you can reach
your router at http://hostname.dyndns.org.
Set Up a New Dynamic DNS Account
To set up Dynamic DNS and register for a free NETGEAR account:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
5. Select the Use a Dynamic DNS Service check box.
6. Select the URL of your Dynamic DNS service provider.
For example, if your Dynamic DNS service provider is Dyn, select www.DynDNS.org.
7. Type the host name (or domain name) that your Dynamic DNS service provider gave you.
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8. Type the user name for your Dynamic DNS account.
This user name is the name that you use to log in to your account, not your host name.
9. Type the password (or key) for your Dynamic DNS account.
10. Click the Apply button.
Your changes are saved.
Change the Dynamic DNS Settings
To change your settings:
1. Launch an Internet browser from a computer or wireless device that is connected to the
network.
2. Type http://www.routerlogin.net or http://www.routerlogin.com.
A login screen displays.
3. Enter the router user name and password.
The user name is admin. The default password is password. The user name and
password are case-sensitive.
The BASIC Home screen displays.
4. Select ADVANCED > Advanced Setup > Dynamic DNS.
5. Change your DDNS account settings as necessary.
6. Click the Apply button.
Your changes are saved.
Static Routes
Static routes provide more routing information to your router. Typically, you do not need to
add static routes. You have to configure static routes only for unusual cases such as multiple
routers or multiple IP subnets on your network.
As an example of when a static route is needed, consider the following case:
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Your primary Internet access is through a cable modem to an ISP.
You have an ISDN router on your home network for connecting to the company where
you are employed. This router’s address on your LAN is 192.168.1.100.
•
Your company’s network address is 134.177.0.0.
When you first configured your router, two implicit static routes were created. A default route
was created with your ISP as the gateway, and a second static route was created to your
local network for all 192.168.1.x addresses. With this configuration, if you attempt to access a
device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP
forwards your request to the company where you are employed, and the request is likely to
be denied by the company’s firewall.
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In this case you have to define a static route, telling your router that 134.177.0.0 should be
accessed through the ISDN router at 192.168.1.100. In this example:
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The Destination IP Address and IP Subnet Mask fields specify that this static route
applies to all 134.177.x.x addresses.
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The Gateway IP Address field specifies that all traffic for these addresses should be
forwarded to the ISDN router at 192.168.1.100.
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A metric value of 1 works because the ISDN router is on the LAN.
Private is selected only as a precautionary security measure in case RIP is activated.
To set up a static route:
1. Select ADVANCED > Advanced Setup > Static Routes.
2. Click the Add button.
3. In the Route Name field, type a name for this static route (for identification purposes only.)
4. Select the Private check box if you want to limit access to the LAN only.
If Private is selected, the static route is not reported in RIP.
5. To make this route effective, select the Active check box.
6. Type the IP address of the final destination.
7. Type the IP subnet mask for this destination. If the destination is a single host, type
255.255.255.255.
8. Type the gateway IP address, which has to be on the same LAN segment as the router.
9. Type a number from 1 through 15 as the metric value.
This value represents the number of routers between your network and the destination.
Usually, a setting of 2 or 3 works, but for a direct connection, set it to 1.
10. Click the Apply button.
The static route is added.
To edit or delete a static route:
1. Select ADVANCED > Advanced Setup > Static Routes.
The Static Routes screen displays.
2. In the table, select the radio button next to the route that you want to edit or delete.
3. Do one of the following:
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Click the Edit button.
The Static Routes screen adjusts.
a. Edit the route information.
b. Click the Apply button.
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Click the Delete button.
The route is removed from the table.
Remote Management
The remote management feature lets you access your router over the Internet to view or
change its settings.
Note: Be sure to change the router default login password to a secure
password. The ideal password contains no dictionary words from any
language and contains uppercase and lowercase letters, numbers,
and symbols. It can be up to 30 characters. See Change the
To set up remote management:
1. Select ADVANCED > Advanced Setup > Remote Management.
2. Select the Turn Remote Management On check box.
3. Specify the external IP addresses from which you want to allow access the router’s remote
management.
Note: For enhanced security, restrict access to as few external IP addresses
as practical.
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Under Allow Remote Access By, select one of the following:
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For a single IP address on the Internet, select Only This Computer. Enter the IP
address.
For a range of IP addresses on the Internet, select IP Address Range. Enter a
beginning and ending IP address to define the allowed range.
For access from any IP address on the Internet, select Everyone.
4. Specify the port number for accessing the web management interface.
Normal web browser access uses the standard HTTP service port 80. For greater
security, enter a custom port number for the remote web management interface. Choose
a number from 1024 to 65535, but do not use the number of any common service port.
The default is 8080, which is a common alternate for HTTP.
5. Click the Apply button.
Your changes take effect.
6. When you access your router from the Internet, type your router’s WAN IP address into your
browser’s address or location field followed by a colon (:) and the custom port number.
For example, if your external address is 134.177.0.123 and you use port number 8080,
enter http://134.177.0.123:8080 in your browser.
Universal Plug and Play
Universal Plug and Play (UPnP) helps devices, such as Internet appliances and computers,
access the network and connect to other devices as needed. UPnP devices can
automatically discover the services from other registered UPnP devices on the network.
If you use applications such as multiplayer gaming, peer-to-peer connections, or real-time
communications such as instant messaging or remote assistance (a feature in Windows XP),
you should enable UPnP.
To turn on Universal Plug and Play:
1. Select ADVANCED > Advanced Setup > UPnP.
The UPnP screen displays.
2. Select the Turn UPnP On check box.
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By default, this check box is selected. UPnP for automatic device configuration can be
enabled or disabled. If the Turn UPnP On check box is cleared, the router does not allow
any device to automatically control the resources, such as port forwarding (mapping), of
the router.
3. Type the advertisement period in minutes.
The advertisement period specifies how often the router broadcasts its UPnP information.
This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter
durations ensure that control points have current device status at the expense of more
network traffic. Longer durations can compromise the freshness of the device status, but
can significantly reduce network traffic.
4. Type the advertisement time to live in hops.
The time to live for the advertisement is measured in hops (steps) for each UPnP packet
sent. Hops are the steps a packet takes between routers. The number of hops can range
from 1 to 255. The default value for the advertisement time to live is 4 hops, which should
be fine for most home networks. If you notice that some devices are not being updated or
reached correctly, it might be necessary to increase this value.
5. Click the Apply button.
The UPnP Portmap table displays the IP address of each UPnP device that is accessing
the router and which ports (internal and external) that device has opened. The UPnP
Portmap table also displays what type of port is open and whether that port is still active
for each IP address.
6. (Optional) To refresh the information in the UPnP Portmap table, click the Refresh button.
IPv6
You can use this feature to set up an IPv6 Internet connection type if genie does not detect it
automatically.
To set up an IPv6 Internet connection type:
1. Select ADVANCED > Advanced Setup > IPv6.
2. In the Internet Connection Type list, select the IPv6 connection type.
Your Internet service provider (ISP) can provide this information.
•
If your ISP did not provide details, you can select IPv6 Tunnel.
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If you are not sure, select Auto Detect so that the router detects the IPv6 type that is
in use.
If your Internet connection does not use PPPoE, DHCP, or fixed, but is IPv6, select
Auto Config.
For more information about Internet connection types, see the following sections.
3. Click the Apply button.
Your changes take effect.
Requirements for Entering IPv6 Addresses
IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by
colons. Any four-digit group of zeroes within an IPv6 address can be reduced to a single zero
or altogether omitted.
The following errors invalidate an IPv6 address:
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•
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More than eight groups of hexadecimal quartets
More than four hexadecimal characters in a quartet
More than two colons in a row
Auto Detect
To set up an IPv6 Internet connection through auto detection:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select Auto Detect.
The screen adjusts:
The router automatically detects the information in the following fields:
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Connection Type. This field indicates the connection type that is detected.
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Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
3. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
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Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
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Auto Config. This is the default setting.
4. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
5. Click the Apply button.
IPv6 Auto Config
To set up an IPv6 Internet connection through auto configuration:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select Auto Config.
The screen adjusts:
The router automatically detects the information in the following fields:
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Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
3. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people do not need to fill in this field, but if your ISP has given you a specific host
name, enter it here.
4. (Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. (Do not enter the domain name for the
IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
(For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.)
5. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
•
•
Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
7. Click the Apply button.
IPv6 6to4 Tunnel
The remote relay router is the router to which your router creates the 6to4 tunnel. Make sure
that the IPv4 Internet connection is working before you apply the 6to4 tunnel settings for the
IPv6 connection.
To set up an IPv6 Internet connection by using a 6to4 tunnel:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select 6to4 Tunnel.
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The screen adjusts:
The router automatically detects the information in the following fields:
•
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
3. Configure the remote 6to4 relay router settings by selecting one of the following buttons:
•
Auto. Your router uses any remote relay router that is available on the Internet. This
is the default setting.
•
Static IP Address. Enter the static IPv4 address of the remote relay router. This
address is usually provided by your IPv6 ISP.
4. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
•
Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
•
Auto Config. This is the default setting.
5. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
6. Click the Apply button.
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IPv6 Pass Through
In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and
WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header
packets.
To set up a pass-through IPv6 Internet connection:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select Pass Through.
The screen adjusts, but no additional fields display.
3. Click the Apply button.
IPv6 Fixed
To set up a fixed IPv6 Internet connection:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select Fixed.
The screen adjusts:
3. Configure the fixed IPv6 addresses for the WAN connection:
•
IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN
interface.
•
Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s
WAN interface.
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•
•
Primary DNS Server. The primary DNS server that resolves IPv6 domain name
records for the router.
Secondary DNS Server. The secondary DNS server that resolves IPv6 domain
name records for the router.
Note: If you do not specify the DNS servers, the router uses the DNS servers
that are configured for the IPv4 Internet connection on the Internet
4. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
•
Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
•
Auto Config. This is the default setting.
5. In the IPv6 Address/Prefix Length fields, specify the static IPv6 address and prefix length of
the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
6. Click the Apply button.
IPv6 DHCP
To set up an IPv6 Internet connection with a DHCP server:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select DHCP.
The screen adjusts:
The router automatically detects the information in the following fields:
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•
•
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
3. (Optional) In the DHCP User Class (If Required) field, enter a host name.
Most people do not need to fill in this field, but if your ISP has given you a specific host
name, enter it here.
4. (Optional) In the Domain Name (If Required) field, enter a domain name.
You can type the domain name of your IPv6 ISP. (Do not enter the domain name for the
IPv4 ISP here.) For example, if your ISP’s mail server is mail.xxx.yyy.zzz, you would type
xxx.yyy.zzz as the domain name. If your ISP provided a domain name, type it in this field.
(For example, Earthlink Cable might require a host name of home, and Comcast
sometimes supplies a domain name.)
5. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
•
•
Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
Auto Config. This is the default setting.
6. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
7. Click the Apply button.
IPv6 PPPoE
To set up a PPPoE IPv6 Internet connection:
1. Select ADVANCED > Advanced Setup > IPv6.
The IPv6 screen displays.
2. In the Internet Connection Type list, select PPPoE.
Advanced Settings
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The screen adjusts:
The router automatically detects the information in the following fields:
•
Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired
for the router’s WAN (or Internet) interface. The number after the slash (/) is the
length of the prefix, which is also indicated by the underline (_) under the IPv6
address. If no address is acquired, the field displays Not Available.
•
Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired
for the router’s LAN interface. The number after the slash (/) is the length of the prefix,
which is also indicated by the underline (_) under the IPv6 address. If no address is
acquired, the field displays Not Available.
3. In the Login field, enter the login information for the ISP connection.
This is usually the name that you use in your email address. For example, if your main
mail account is JerAB@ISP.com, then you would type JerAB in this field. Some ISPs (like
Mindspring, Earthlink, and T-DSL) require that you use your full email address when you
log in. If your ISP requires your full email address, type it in this field.
4. In the Password field, enter the password for the ISP connection.
5. In the Service Name name field, enter a service name.
If your ISP did not provide a service name, leave this field blank.
Note: The default setting of the Connection Mode field is Always on to
provide a steady IPv6 connection. The router never terminates the
connection. If the connection is terminated, for example, when the
modem is turned off, the router attempts to reestablish the connection
immediately after the PPPoE connection becomes available again.
6. Specify how the router assigns IPv6 addresses to the devices on your home network (the
LAN) by selecting one of the following radio buttons:
•
Use DHCP Server. This method passes more information to LAN devices, but some
IPv6 systems might not support the DHCv6 client function.
Advanced Settings
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•
Auto Config. This is the default setting.
7. (Optional) Select the Use This Interface ID check box, and specify the interface ID that you
want to be used for the IPv6 address of the router’s LAN interface.
If you do not specify an ID here, the router generates one automatically from its MAC
address.
8. Click the Apply button.
Traffic Meter
Traffic metering allows you to monitor the volume of Internet traffic that passes through the
router Internet port. You can set limits for traffic volume.
To monitor Internet traffic:
1. Click ADVANCED > Advanced Setup > Traffic Meter.
Scroll to view
more settings
2. Select the Enable Traffic Meter check box.
3. (Optional) Control the volume of Internet traffic.
You can use either the traffic volume control feature or the connection time control
feature.
•
Select the Traffic volume control by radio button and then select one of the
following options:
-
-
-
No Limit. No restriction is applied when the traffic limit is reached.
Download only. The restriction is applied to incoming traffic only.
Both Directions. The restriction is applied to both incoming and outgoing traffic.
•
Select the Connection time control radio button and enter the allowed hours in the
Monthly limit field.
4. (Optional) If your ISP charges for extra data volume when you make a new connection,
enter the extra data volume in MB in the Round up data volume for each connection by field.
Advanced Settings
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5. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.
If you want the traffic counter to start immediately, click the Restart Counter Now button.
6. In the Traffic Control section, specify whether the router should issue a warning message
before the monthly limit of Mbytes or hours is reached.
By default, the value is 0 and no warning message is issued. You can select one of the
following to occur when the limit is attained:
•
•
The Internet LED blinks green or amber.
The Internet connection is disconnected and disabled.
7. Click the Apply button.
The Internet Traffic Statistics section helps you to monitor the data traffic.
Click the Refresh button to update the Traffic Statistics section.
Click the Traffic Status button to display more information about the data traffic on your
router and to change the poll interval.
Advanced Settings
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10.
Troubleshooting
10
This chapter provides information to help you diagnose and solve problems you might have with
your router. If you do not find the solution here, check the NETGEAR support site at
http://support.netgear.com for product and contact information.
This chapter contains the following sections:
•
•
•
•
•
•
•
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Quick Tips
This section describes tips for troubleshooting some common problems.
Sequence to Restart Your Network
When you need to restart your network, follow this sequence:
1. Turn off and unplug the modem.
2. Turn off the router.
3. Plug in the modem and turn it on. Wait two minutes.
4. Turn on the router and wait two minutes.
Wireless Settings
Make sure that the wireless settings in the computer and router match exactly.
•
For a wirelessly connected computer, the wireless network name (SSID) and wireless
security settings of the router and wireless computer need to match exactly.
•
If you set up an access list in the Advanced Wireless Settings screen, you have to add
each wireless computer’s MAC address to the router’s access list.
Network Settings
Make sure that the network settings of the computer are correct.
•
Wired and wirelessly connected computers need to have network (IP) addresses on the
same network as the router. The simplest way to do this is to use computers that obtain
an IP address automatically with DHCP. Most computers are set up this way.
•
Some cable modem service providers require you to use the MAC address of the
computer initially registered on the account. You can view the MAC address in the
Attached Devices screen.
Troubleshoot with the LEDs
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED
is lit.
2. Verify that the Power LED lights amber within a few seconds, indicating that the self-test is
running.
3. After approximately 30 seconds, verify the following:
•
•
The Power LED is lit solid green.
The Internet LED is lit.
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•
The Wireless LED is lit unless you turned off the wireless radio.
The LEDs on the front panel of the router can be used for troubleshooting.
Power LED Is Off or Blinking
•
•
•
Make sure that the power cord is securely connected to your router and that the power
adapter is securely connected to a functioning power outlet.
Check that you are using the 12 VDC, 2.5A power adapter that NETGEAR supplied for
this product.
If the Power LED blinks slowly and continuously, the router firmware is corrupted. This
can happen if a firmware upgrade is interrupted, or if the router detects a problem with the
firmware. If the error persists, you have a hardware problem. For recovery instructions, or
help with a hardware problem, contact technical support at www.netgear.com/support.
Power LED Stays Amber
When the router is turned on, the Power LED lights amber for about 20 seconds and then
lights green. If the LED does not light green, the router has a problem.
If the Power LED is lit amber one minute after you turn on power to the router:
1. Turn off the power and then turn it back on to see if the router recovers.
2. Press and hold the Reset button to return the router to its factory settings.
If the error persists, you might have a hardware problem. Contact technical support at
LEDs Never Turn Off
When the router is turned on, the LEDs turn on for about 10 seconds and then turn off. If all
the LEDs stay on, this indicates a fault within the router.
If all LEDs are still on one minute after power-up:
•
•
Cycle the power to see if the router recovers.
Press and hold the Reset button to return the router to its factory settings. For more
If the error persists, you might have a hardware problem. Contact technical support at
www.netgear.com/support.
Internet LEDs Is Off
If the Internet LED does not light when the router is turned on, check the following:
•
Make sure that the cable connections are secure at the router and at the modem.
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•
•
Make sure that power is turned on to the connected modem.
Be sure that you are using the correct cable.
When connecting the router’s Internet port to a cable or DSL modem, use the cable that
was supplied with the cable or DSL modem.
WiFi LED Is Off
If the Wireless LED stays off, check to see if the WiFi On/Off button on the router has been
pressed. This button turns the wireless radio in the router on and off. The Wireless LED lights
when the wireless radio is turned on.
Cannot Log In to the Router
If you are unable to log in to the router from a computer on your local network, check the
following:
•
If you are using an Ethernet-connected computer, check the Ethernet connection
between the computer and the router.
•
Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using
Internet Explorer, click Refresh to be sure that the Java applet is loaded.
•
•
Try quitting the browser and launching it again.
Make sure that you are using the correct login information. The login name is admin, and
the default password is password. Make sure that Caps Lock is off when you enter this
information.
•
•
If you are attempting to set up your router and there is another router in your network,
If you want to set up your router as a replacement for an ADSL gateway in your network,
the router cannot perform many gateway services. For example, the router cannot
convert ADSL or cable data into Ethernet networking information. NETGEAR does not
support such a configuration.
•
If you specify IP addresses in your network:
-
Make sure that the IP address of your computer is on the same subnet as the router.
If you are using the recommended addressing scheme, your computer’s address
should be in the range of 192.168.1.2 to 192.168.1.254.
-
If your computer’s IP address is shown as 169.254.x.x, recent versions of Windows
and Mac OS generate and assign an IP address if the computer cannot reach a
DHCP server. These autogenerated addresses are in the range of 169.254.x.x. If your
IP address is in this range, check the connection from the computer to the router, and
reboot your computer.
-
If your router’s IP address was changed and you do not know the current IP address,
clear the router’s configuration to its factory settings. This sets the router’s IP address
Troubleshooting
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Cannot Access the Internet
If you can access your router but not the Internet, check to see if the router can obtain an IP
address from your Internet service provider (ISP). Unless your ISP provides a fixed IP
address, your router requests an IP address from the ISP. You can determine whether the
request was successful using the Router Status screen.
To check the WAN IP address:
3. Select Administration > Router Status.
4. Check that an IP address is shown for the Internet port. If 0.0.0.0 is shown, your router has
not obtained an IP address from your ISP.
If your router cannot obtain an IP address from the ISP, you might need to force your cable or
DSL modem to recognize your new router by restarting your network. For more information,
If your router is still unable to obtain an IP address from the ISP, the problem might be one of
the following:
•
Your Internet service provider (ISP) might require a login program.
Ask your ISP whether they require PPP over Ethernet (PPPoE) or some other type of
login.
•
•
If your ISP requires a login, the login name and password might be set incorrectly.
Your ISP might check for your computer’s host name.
Assign the computer host name of your ISP account as the account name in the Internet
Setup screen.
•
Your ISP allows only one Ethernet MAC address to connect to Internet and might check
for your computer’s MAC address. In this case, do one of the following:
-
Inform your ISP that you have bought a new network device, and ask them to use the
router’s MAC address.
-
Configure your router to clone your computer’s MAC address.
If your router can obtain an IP address, but your computer is unable to load any web pages
from the Internet:
•
Your computer might not recognize any DNS server addresses.
A DNS server is a host on the Internet that translates Internet names (such as www
addresses) to numeric IP addresses. Typically, your ISP provides the addresses of one or
two DNS servers for your use. If you entered a DNS address during the router’s
configuration, reboot your computer, and verify the DNS address. You can configure your
computer manually with DNS addresses, as explained in your operating system
documentation.
•
Your computer might not have the router configured as its TCP/IP gateway.
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If your computer obtains its information from the router by DHCP, reboot the computer,
and verify the gateway address.
•
You might be running login software that is no longer needed.
If your ISP provided a program to log you in to the Internet (such as WinPoET), you no
longer need to run that software after installing your router. You might need to go to
Internet Explorer and select Tools > Internet Options, click the Connections tab, and
select Never dial a connection.
Troubleshooting
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Troubleshoot PPPoE
If you are using PPPoE, try troubleshooting your Internet connection.
To troubleshoot a PPPoE connection:
1. Select Administration > Router Status.
2. Click Connection Status.
3. Check the Connection Status display.
If any of the field s on the Connection Status screen indicate Failed, you might be using an
incorrect service name, user name, or password. There might also be a provisioning problem
with your ISP.
Note: Unless you connect manually, the router does not authenticate using
PPPoE until data is transmitted to the network.
Troubleshoot Internet Browsing
If your router can obtain an IP address but your computer is unable to load any web pages
from the Internet, check the following:
•
Your computer might not recognize any DNS server addresses. A DNS server is a host
on the Internet that translates Internet names (such as www addresses) to numeric IP
addresses.
Typically, your ISP provides the addresses of one or two DNS servers for your use. If you
entered a DNS address during the router’s configuration, restart your computer.
Alternatively, you can configure your computer manually with a DNS address, as
explained in the documentation for your computer.
•
•
Your computer might not have the router configured as its default gateway.
Reboot the computer and verify that the router address (www.routerlogin.net) is listed by
your computer as the default gateway address.
You might be running login software that is no longer needed. If your ISP provided a
program to log you in to the Internet (such as WinPoET), you no longer need to run that
software after installing your router. You might need to go to Internet Explorer and select
Tools > Internet Options, click the Connections tab, and select Never dial a
connection.
Troubleshooting
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Changes Not Saved
If the router does not save the changes you make in the router interface, check the following:
•
When entering configuration settings, always click the Apply button before moving to
another screen or tab, or your changes are lost.
•
Click the Refresh or Reload button in the web browser. The changes might have
occurred, but the old settings might be in the web browser’s cache.
Wireless Connectivity
If you are having trouble connecting wirelessly to the router, try to isolate the problem.
•
Does the wireless device or computer that you are using find your wireless network?
If not, check the WiFi LED on the front of the router. If it is off, you can press the WiFi
On/Off button on the side of the router to turn the router wireless radios back on.
If you disabled the router’s SSID broadcast, then your wireless network is hidden and
does not show up in your wireless client’s scanning list. (By default, SSID broadcast is
enabled.)
•
•
Does your wireless device support the security that you are using for your wireless
network (WPA or WPA2)?
If you want to view the wireless settings for the router, use an Ethernet cable to connect a
computer to a LAN port on the router. Then log in to the router, and select Wireless see
Note: Be sure to click Apply if you change settings.
If your wireless device finds your network, but the signal strength is weak, check these
conditions:
•
Is your router too far from your computer, or too close? Place your computer near the
router, but at least 6 feet (1.8 meters) away, and see whether the signal strength
improves.
•
Are objects between the router and your computer blocking the wireless signal?
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Troubleshoot Your Network Using the Ping Utility
Most network devices and routers contain a ping utility that sends an echo request packet to
the designated device. The device then responds with an echo reply. You can easily
troubleshoot a network is easy using the ping utility in your computer or workstation.
Test the LAN Path to Your Router
You can ping the router from your computer to verify that the LAN path to your router is set up
correctly.
To ping the router from a Windows computer:
1. From the Windows toolbar, click Start and select Run.
2. In the field provided, type ping followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3. Click OK.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
For a wired connection, make sure that the numbered LAN port LED is lit for the port to
which you are connected.
Check that the appropriate LEDs are on for your network devices. If your router and
computer are connected to a separate Ethernet switch, make sure that the link LEDs are
lit for the switch ports that are connected to your computer and router.
•
Wrong network configuration
Verify that the Ethernet card driver software and TCP/IP software are both installed and
configured on your computer.
Verify that the IP address for your router and your computer are correct and that the
addresses are on the same subnet.
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Test the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
1. From the Windows toolbar, click the Start button and select Run.
2. In the Windows Run window, type:
ping -n 10 <IP address>
where <IP address> is the IP address of a remote device such as your ISP DNS server.
If the path is functioning correctly, replies like those shown in the previous section are
displayed.
If you do not receive replies:
•
Check that your computer has the IP address of your router listed as the default gateway.
If the IP configuration of your computer is assigned by DHCP, this information is not
visible in your computer Network Control Panel. Verify that the IP address of the router is
listed as the default gateway.
•
Check to see that the network address of your computer (the portion of the IP address
specified by the subnet mask) is different from the network address of the remote device.
•
•
Check that your cable or DSL modem is connected and functioning.
If your ISP assigned a host name to your computer, enter that host name as the account
name in the Internet Setup screen.
•
Your ISP could be rejecting the Ethernet MAC addresses of all but one of your
computers.
Many broadband ISPs restrict access by allowing traffic only from the MAC address of your
broadband modem. Some ISPs additionally restrict access to the MAC address of a single
computer connected to that modem. If so, configure your router to “clone” or “spoof” the MAC
address from the authorized computer.
Troubleshooting
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Factory Settings
You can return the router to its factory settings. Use the end of a paper clip or a similar object
to press and hold the Reset button on the back of the router for at least 7 seconds. The router
resets, and returns to the factory configuration settings shown in the following table.
Table 3. Factory default settings
Feature
Default behavior
Router login
User login URL
User name (case-sensitive)
Login password (case-sensitive)
WAN MAC address
WAN MTU size
Port speed
www.routerlogin.com or www.routerlogin.net
admin
password
Internet
connection
Use default hardware address
1500
AutoSensing
192.168.1.1
Local network
(LAN)
LAN IP
Subnet mask
255.255.255.0
Enabled
DHCP server
DHCP range
192.168.1.2 to 192.168.1.254
Enabled
Allow a registrar to configure this
router
DHCP starting IP address
DHCP ending IP address
DMZ
192.168.1.2
192.168.1.254
Disabled
Time zone
GMT for WW except NA and GR, GMT+1 for GR, GMT-8
(Pacific time) for NA
Time zone adjusted for daylight
savings time
Disabled
SNMP
Disabled
Firewall
Inbound (communications coming Disabled (except traffic on port 80, the HTTP port)
in from the Internet)
Outbound (communications going Enabled (all)
out to the Internet)
Source MAC filtering
Disabled
Supplemental Information
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Table 3. Factory default settings (continued)
Feature
Default behavior
Enabled
Wireless
Wireless communication
SSID name
See router label
WPA2-PSK (AES)
Enabled
Security
Broadcast SSID
Transmission speed
Country/region
RF channel
*
Auto
United States in the US, otherwise varies by region
6 until region selected
Operating mode
Up to 217 Mbps at 2.4 GHz, 1300 Mbps at 5 GHz
Firewall
Inbound (communications coming Disabled (bars all unsolicited requests)
in from the Internet)
Outbound (communications going Enabled (all)
out to the Internet)
*. Maximum wireless signal rate derived from IEEE Standard 802.11 specifications. Actual throughput can vary. Network
conditions and environmental factors, including volume of network traffic, building materials and construction, and network
overhead, lower actual data throughput rate.
Supplemental Information
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Technical Specifications
Table 4. R6300v2 Router specifications
Feature
Description
Data and routing protocols
TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP,
and SMB
Power adapter
•
•
•
•
North America: 120V, 60 Hz, input
UK, Australia: 240V, 50 Hz, input
Europe: 230V, 50 Hz, input
All regions (output): 12 VDC @ 2.5A, output
Dimensions
Dimensions: 1191 x 198.5 x 65 mm (7.5 x 7.79 x 2.55 in.)
Weight: 430 g (0.94 lbs)
Weight
Operating temperature
Operating humidity
Electromagnetic emissions
0° to 40° C (32º to 104º F)
90% maximum relative humidity, noncondensing
FCC Part 15 Class B
VCCI Class B
EN 55 022 (CISPR 22), Class B C-Tick N10947
LAN
10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
10BASE-T or 100BASE-Tx or 1000BASE-T, RJ-45
WAN
Wireless
Maximum wireless signal rate complies with the IEEE 802.11 standard. See the
footnote for the previous table.
Radio data rates
Auto Rate Sensing
IEEE 802.11ac 2.0
Data encoding standards
IEEE 802.11n version 2.0
IEEE 802.11n, IEEE 802.11g, IEEE 802.11b 2.4 GHz
IEEE 802.11n, IEEE 802.11a 5.0 GHz
Maximum computers per
wireless network
Limited by the amount of wireless network traffic generated by each node
(typically 50–70 nodes).
Supplemental Information
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Table 4. R6300v2 Router specifications (continued)
Feature
Description
Operating frequency range
2.4 GHz
2.412–2.462 GHz (US)
2.412–2.472 GHz (Japan)
2.412–2.472 GHz (Europe ETSI)
5 GHz
5.18–5.24 + 5.745–5.825 GHz (US)
5.18–5.24 GHz (Europe ETSI)
CE (Europe ETSI):
5.25–5.35 GHz (DFS band)
5.47–5.725 GHz (DFS band)
802.11 security
WPA-PSK, WPA2-PSK, and WPA/WPA2
Supplemental Information
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