NEC Printer 2300 DL User Manual

®
magicolor 2300 DL  
User’s Guide  
1800687-001B  
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Utilities and Documentation CD-ROM 2  
Drivers and Utilities 2  
System Requirements 3  
Windows 4  
Selecting Driver Options/Defaults 5  
Uninstalling the Printer Driver 7  
2 Using Media .......................................................................................... 9  
Introduction 10  
Media Specifications 11  
Media Types 12  
Plain Paper 12  
Thick Stock 13  
Envelopes 14  
Labels 15  
Letterhead and Memo Media 16  
Postcards 16  
Transparencies 17  
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Page Margins 19  
Loading Media 20  
Duplexing 24  
Output Tray 26  
Media Storage 26  
Additional Assistance 27  
About the Control Panel 30  
Cancelling Print Jobs 31  
Configuration Menu Overview 32  
Special Pages Menu 34  
Engine Menu 34  
Service Menu 35  
Network Menu 36  
Consumables Menu 36  
4 Working with the Printer Driver ......................................................... 37  
Displaying Printer Driver Settings 38  
Common Buttons 40  
Setup Tab 41  
Paper Tab 42  
Quality Tab 43  
Device Options Setting Tab 44  
5 Working with the Status Display ....................................................... 45  
Working with the Status Display 46  
Environment 46  
Opening the Status Display and Showing Supplies Status 46  
Using the Status Display 47  
Altering the Size of the Status Display Window 48  
Closing the Status Display 48  
6 Replacing Consumables .................................................................... 49  
Consumable Life Expectancies 50  
ii  
Contents  
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Plain Paper 50  
Special Media 51  
Toner Cartridge Life 52  
Replacing Consumables 52  
Refilled Toner Cartridges 53  
Replacing the Waste Toner Bottle 58  
Ordering Consumables 62  
Maintaining the Printer 64  
Cleaning the Printer 66  
Exterior 66  
Interior 67  
Media Rollers 67  
Introduction 76  
Printing a Configuration Page 76  
Preventing Media Jams 77  
Understanding the Media Path 78  
Tray 1 (Multipurpose Tray) 78  
Duplex Option 78  
Clearing Media Jams 79  
Inside the Printer 82  
Duplex Option 84  
Output Tray 85  
Solving Problems with Media Jams 86  
Solving Other Problems 89  
Solving Problems with Printing Quality 94  
Status, Error, and Service Messages 101  
Standard Status Messages 101  
Error Messages 102  
Service Messages 106  
Additional Assistance 107  
9 Installing Accessories ...................................................................... 109  
Introduction 110  
Antistatic Protection 111  
iii  
Contents  
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Duplex Option 115  
Optional Lower Feeder Unit and Tray 2 119  
Storing the Printer 124  
Relocating Your Printer 124  
Repacking the Printer 125  
bles 126  
F. Remove the Transfer Belt 132  
Reinstalling the Printer 135  
Requirements 138  
Space Requirements 138  
Location Requirements 140  
Interface Panel 141  
Power Requirements 142  
Engine 144  
Print Speed—Simplex 144  
Print Speed—Autoduplex 144  
General 145  
Controller 145  
Electrical 146  
Hazardous Chemical Substance Reporting 148  
Physical 148  
Consumable Life Expectancies 149  
Plain Paper 149  
Special Media 149  
Regulatory Compliance 151  
Safety Information 152  
For Norway Users 154  
For Finland, Sweden Users 155  
Warning and Precaution Symbols 156  
iv  
Contents  
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Meaning of Symbols 156  
Working Safely with Your Laser Printer 159  
Index .................................................................................................................... 161  
v
Contents  
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vi  
Contents  
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Software  
Installation  
1
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Utilities and Documentation CD-ROM  
Drivers and Utilities  
Drivers  
Drivers/Location  
Use/Benefit  
Printer Driver for Windows Me/98/95 These drivers give you access to all of  
the printer features, including finishing  
and advanced layout. See also  
“Working with the Printer Driver” on  
page 37.  
Printer Driver for Windows XP/2000  
Printer Driver for Windows NT 4.0  
Utilities  
Utilities  
Use/Benefit  
Print Monitor  
magicolor TCP/IP port in Windows  
Me/98/95 environments  
Microsoft Print Monitor in Windows  
XP/2000/NT environments  
Status Display  
See also “Working with the Status  
Display” on page 45.  
2
Utilities and Documentation CD-ROM  
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Installing the Printer Drivers and Software  
System Requirements  
! PC with a clock speed of 200 MHz or more (300 MHz recommended) Intel  
Pentium/Celeron series, AMD K6/Athron/Duron family, or compatible  
processor  
! Microsoft Windows 95, Windows 98/98SE, Windows Me, Windows NT 4.0  
Workstation, Windows 2000 Professional, Windows XP Home Edition/  
Professional  
! Free hard disk space  
Approximately 20 MB of free hard disk space for printer driver and  
status display  
Approximately 16 MB of free hard disk space for image processing  
! Memory capacity  
Windows 95/98/98SE/NT 4.0 Workstation:  
At least 32 MB of RAM  
Windows Me:  
At least 32 MB of RAM  
Windows 2000 Professional:  
At least 64 MB of RAM  
Windows XP Home Edition/Professional:  
At least 128 MB of RAM  
! CD-ROM drive  
! 10BaseT/100BaseTX Ethernet interface port, IEEE 1284 compliant type B  
parallel port, or USB Revision 1.1 compliant port  
3
Installing the Printer Drivers and Software  
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Windows  
1
Insert the magicolor 2300 DL Utilities and Documentation CD-ROM in  
your PC’s CD-ROM drive. The CD-ROM installer program starts  
automatically (if not, browse with the Windows Explorer to the CD-ROM  
location and double-click on setup.exe).  
2
Choose Printer Setup.  
3
Follow the instructions on the  
screen to install printer  
drivers, printer manage-  
ment utilities, and latest  
printer system software.  
"#  
Note: If your printer’s system software is newer than the version  
on the CD-ROM, an error page will print. The installation program  
will not install an older version of system software over a newer  
version.  
4
5
When you have finished installing drivers and software, choose Main  
Menu.  
If you want to register your printer, review the driver or utility  
documentation, or purchase supplies online, do that now.  
6
7
Choose Exit.  
Remove the Utilities and Documentation CD-ROM from your PC’s  
CD-ROM drive and store it in a safe place.  
4
Windows  
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Selecting Driver Options/Defaults  
Before you start working with your printer, you are advised to verify/change  
the default driver settings. Also, in case you have options installed, you  
should “declare” the options in the driver.  
1
Choose the driver’s properties as follows:  
(Windows Me/98/95)  
From the Start menu, choose Settings and then Printers to display  
the Printers directory. Right-click the magicolor 2300 DL printer icon  
and choose Properties. Choose the Printer Properties.  
(Windows 2000/XP)  
From the Start menu, choose Settings and then Printers to display  
the Printers directory. Right-click the magicolor 2300 DL printer icon  
and choose Properties. Choose Printing Preferences.  
(Windows NT 4.0)  
From the Start menu, choose Settings and then Printers to display  
the Printers directory. Right-click the magicolor 2300 DL printer icon  
and choose Document Defaults.  
2
Choose the Paper tab. Select the  
default settings for your printer,  
such as the default media format  
you use.  
3
4
Click on Apply.  
If you have installed available  
options, proceed with the next  
step. Otherwise, proceed with  
step 8.  
5
Selecting Driver Options/Defaults  
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5
6
Select the  
Device  
Options  
Setting tab.  
Select an  
option (one at a  
time) and click  
Add. The  
option moves  
to the Installed  
Options list.  
"#  
If you accidentally select an uninstalled option, select the option in the  
Installed Options list and then click Remove.  
7
Click Apply.  
"#  
Depending on the version of the operating system, Apply may not  
appear. If this is the case, continue with the next step.  
8
Click OK to exit from the properties (preferences) dialog box.  
6
Selecting Driver Options/Defaults  
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Uninstalling the Printer Driver  
This section describes how to uninstall the magicolor 2300 DL Printer Driver if  
necessary.  
1
2
From the Window’s taskbar, select Start/Programs/magicolor 2300DL  
Utilities.  
In the Uninstall  
window, select the  
magicolor 2300 DL.  
Then click on  
Uninstall.  
3
4
The magicolor 2300 DL driver  
will be uninstalled from your  
computer.  
Restart your computer.  
7
Uninstalling the Printer Driver  
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Using Media  
2
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Introduction  
This chapter provides information on handling, selecting, loading, and storing  
media.  
Getting Started  
What types and sizes of media can I load?  
What Is the guaranteed imageable (printable) area?  
Other Information  
page 11  
page 18  
How do I load media?  
page 20  
page 24  
page 26  
How do I duplex?  
How do I store media?  
Where can I order MINOLTA-QMS-approved media or get more page 27  
information?  
! All media is fed short edge first, face up.  
! There is a 0.157" (4 mm) non-print border for all edges on all media  
types. Refer to page 18 for paper longer than 11.7" (297 mm).  
! See your application documentation for specific information on formatting  
data and printing.  
! Try printing your data on a plain sheet of paper first to check placement.  
! Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See  
“Media Specifications” for supported sizes.  
Attention  
Use only MINOLTA-QMS-approved media. Using unsupported media  
such as inkjet paper will result in damaging the printer and in voiding  
your warranty.  
10  
Introduction  
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Media Specifications  
What types and sizes of media can I load?  
Media  
Media Size  
Millimeters  
210.0 x 297.0 1 & 2 Yes  
Tray* Duplex  
Mode  
Plain  
Weight  
Inches  
8.2 x 11.7  
5.9 x 8.3  
7.2 x 10.1  
3.6 x 8.3  
8.5 x 14.0  
A4  
A5  
16–24 lb  
bond  
(60–90  
g/m²)  
Paper  
148.0 x 210.0  
182.0 x 257.0  
92.0 x 210.0  
216.0 x 356.0  
1
1
1
1
1
1
1
1
1
1
1
No  
B5 (JIS)  
No  
Custom, Minimum  
Custom, Maximum  
Executive  
No  
No  
7.25 x 10.5 184.0 x 267.0  
No  
Folio  
8.3 x 13.0  
8.0 x 13.0  
8.5 x 13.0  
7.3 x 10.2  
5.1 x 7.3  
210.0 x 330.0  
203.2 x 330.2  
216.0 x 330.0  
185.0 x 260.0  
130.0 x 185.0  
215.9 x 355.6  
Yes  
Yes  
Yes  
No  
Foolscap  
Government Legal  
Kai 16  
Kai 32  
No  
Legal  
8.5 x 14.0  
8.5 x 11.0  
8.5 x 12.7  
5.5 x 8.5  
Yes  
Letter  
215.9 x 279.4 1 & 2 Yes  
Letter Plus  
Statement  
UK Quarto  
A4 Transparency  
Letter Transparency  
215.9 x 322.3  
140.0 x 216.0  
203.2 x 254.0  
210.0 x 297.0  
215.9 x 279.4  
1
1
1
1
1
Yes  
No  
No  
No  
No  
8.0 x 10.0  
8.2 x 11.7  
8.5 x 11.0  
Trans-  
parency  
Use only  
approved  
media  
Postcard  
Envelope  
Japanese Postcard  
Envelope B5 (ISO)  
Envelope C5  
3.9 x 5.8  
6.9 x 9.8  
6.4 x 9.0  
4.5 x 6.4  
100.0 x 148.0  
176.0 x 250.0  
162.0 x 229.0  
114.0 x 162.0  
104.1 x 241.3  
1
1
1
1
1
No  
No  
No  
No  
No  
Use only  
approved  
media  
Envelope C6  
Envelope Commercial 4.1 x 9.5  
#10  
Envelope  
4.3 x 8.7  
110.0 x 220.0  
1
No  
International DL  
Envelope Monarch  
Envelope Chou #3  
Envelope Chou #4  
3.9 x 7.5  
4.7 x 9.2  
3.5 x 8.1  
99.0 x 190.5  
120.0 x 235.0  
90.0 x 205.0  
1
1
1
No  
No  
No  
Thick Stock—Only supported for letter, A4, or smaller media.  
Thick  
Stock  
Custom, Minimum  
Custom, Maximum  
3.6 x 5.8  
92.0 x 148.0  
1
No  
25–90 lbs  
(91–163  
g/m²)  
8.5 x 11.7  
216.0.0 x  
297.0  
Notes: *Tray 1 = Multipurpose Tray (MPT),  
Tray 2 = Optional Lower Feeder Unit Media Tray (letter or A4 media only)  
11  
Media Specifications  
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Media Types  
Before purchasing a large quantity of special media, do a trial printing  
with the same media and check print quality. Check our web site  
www.minolta-qms.com for a list of currently approved media.  
Keep media on a flat, level surface in its original wrapper until it is time to  
load it.  
Plain Paper  
200 sheets of 22 lb bond (80 g/m2) paper;  
capacity for other weights varies accordingly.  
Capacity  
Tray 1  
(multipurpose  
tray)  
500 sheets of 22 lb bond (80 g/m2) paper  
(letter/A4 only); capacity for other weights  
varies accordingly.  
Tray 2  
(optionallower  
feeder unit  
media tray)  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
Driver  
Mode  
Plain paper  
Weight  
16–24 lb bond (60–90 g/m²)  
Duplexing See page 11 for supported sizes.  
Use media that is  
Suitable for plain-paper laser printers, such as standard or recycled office  
paper.  
Attention  
Do not use the media types listed below. These could cause poor print  
quality, media jams, or damage to the printer.  
Do not use media that is  
! Coated with a processed surface (such as carbon paper, digitally gloss-  
coated media, colored paper that has been treated)  
! Carbon backed  
! Unapproved iron-on transfer media (heat-sensitive paper, heat-pressure  
paper, heat-press transfer paper)  
12  
Media Types  
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! Cold-water-transfer paper  
! Pressure sensitive  
! Designed specifically for inkjet printers (superfine paper, glossy paper,  
glossy film, postcards, etc.)  
! Already been printed on by another printer, copier, or fax machine  
! Dusty  
! Wet (or damp)  
"#  
Keep media between 35% to 85% relative humidity. Toner does  
not adhere well to moist or wet paper .  
! Layered  
! Adhesive  
! Folded, creased, curled, embossed, warped, or wrinkled  
! Perforated, three-hole punched, or torn  
! Too slick, too coarse, too textured  
! Different in texture (roughness) on the front and back  
! Too thin or too thick  
! Stuck together with static electricity  
! Composed of foil or gilt; too luminous  
! Heat sensitive or cannot withstand the fusing temperature (356° F/180° C)  
! Irregularly shaped (not rectangular or not cut at right angles)  
! Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons  
! Acidic  
! Any other media that is not approved  
Thick Stock  
Paper thicker than 24 lb (90 g/m2) bond is referred to as thick stock. Test all  
thick stock to ensure acceptable performance and to ensure that the image  
does not shift.  
Capacity  
Tray 1 Up to 50 thick stock sheets, depending on their  
thickness. Thick stock is supported only in letter,  
A4, or smaller media sizes.  
Tray 2 Not supported  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
13  
Media Types  
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Driver  
Mode  
Thick stock  
Weight  
25–43 lb bond (91–163 g/m²)  
Duplexing Not supported  
Notes  
43 lb (163 g/m²) bond is also referred to as 90 lb index stock.  
Do not use thick stock that is  
! Mixed with any other media in the media trays (as this will cause printer  
jamming)  
Envelopes  
Print on the front (address) side only. Some parts of the envelope consist of  
three layers of paper—the front, back, and flap. Anything printed in these  
layered regions may be lost or faded.  
Capacity  
Tray 1 Up to 50 envelopes, depending on their thickness  
Tray 2 Not supported  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
Driver  
Mode  
Envelope  
Weight  
25–43 lb bond (91–163 g/m²)  
Duplexing Not supported  
Use envelopes that are  
! Common office envelopes approved for laser printing with diagonal joints,  
sharp folds and edges, and ordinary gummed flaps  
"#  
Because the envelopes pass through heated rollers, the gummed  
area on the flaps may seal. Using envelopes with emulsion-based  
glue avoids this problem.  
! Approved for laser printing  
! Dry  
! Printed on the front address side only  
Do not use envelopes that have  
! Sticky flaps  
! Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for  
sealing  
14  
Media Types  
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! Transparent windows  
! Too rough of a surface  
! Material that will melt, vaporize, offset discolor, or emit dangerous fumes  
! Been presealed  
Labels  
A sheet of labels consists of a face sheet (the printing surface), adhesive, and  
a carrier sheet:  
! The face sheet must follow the plain paper specification.  
! The face sheet surface must cover the entire carrier sheet, and no  
adhesive should come through on the surface.  
You can print continuously with label paper. However, this could affect the  
media feed, depending on the media quality and printing environment. If  
problems occur, stop the continuous printing and print one sheet at a time.  
Format label data within your application. Try printing your data on a plain  
sheet of paper first to check placement. Check your application  
documentation for other information on printing labels.  
Capacity  
Tray 1 Up to 50 label sheets, depending on their thickness  
Tray 2 Not supported  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
Driver  
Mode  
Labels  
Weight  
16–90 lb (60–163 g/m²)  
Duplexing Not supported  
Use label sheets that are  
! Recommended for laser printers  
! Letter or A4 size (adhesive label stock)  
Do not use label sheets that  
! Have labels that easily peel off  
! Have the backing sheets that have peeled away or have exposed  
adhesive  
Labels may stick to the fuser, causing them to peel off and media jams  
to occur.  
15  
Media Types  
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! Are precut or perforated  
OK to use  
Do not use  
Shiny backed paper  
Full-page labels  
(uncut)  
Letterhead and Memo Media  
Format letterhead or memo data within your application. Try printing your  
data on a plain sheet of paper first to check placement.  
Capacity  
Tray 1 Up to 200 sheets, depending on their size and  
thickness  
Tray 2 Up to 500 sheets of 22 lb bond (80 g/m2) paper  
(letter/A4 only)  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
Driver  
Mode  
Plain paper  
Weight  
16–24 lb bond (60–90 g/m²)  
Duplexing See page 11 for supported sizes (face up—top of page first).  
Postcards  
Format postcard data within your application. Try printing your data on a plain  
sheet of paper first to check placement.  
Capacity  
Tray 1 Up to 50 postcards, depending on their thickness  
Tray 2 Not supported  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
16  
Media Types  
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Driver  
Mode  
Postcard  
Weight  
16–90 lb (60–163 g/m²)  
Duplexing Not supported  
Use postcards that are  
! Recommended for laser printers  
Do not use postcards that are  
! Coated  
! Designed for inkjet printers  
! Precut or perforated  
! Warped  
"#  
If the postcard is warped, press on the warped  
area before putting it in Tray 1.Preprinted or  
multicolored (may result in media jams)  
Transparencies  
Attention  
Use only the MINOLTA-QMS-approved media. Using unsupported  
transparencies will result in damaging your printer and in voiding your  
warranty. Check www.minolta-qms.com for currently approved media.  
To order approved media, go to www.q-shop.com.  
"#  
"#  
"#  
Do not fan transparencies before loading them. Resulting static  
electricity may cause printing errors.  
Do not handle transparencies too much. If you touch the face of the  
transparencies with your bare hands, print quality may be affected.  
Keep the media path clean. Transparencies are especially sensitive to  
a dirty media path. If there are shadows on either the top or the bottom  
of the sheets, see chapter 7, “Maintaining the Printer.”  
"#  
Remove transparencies as soon as possible from the output tray to  
avoid static buildup.  
You can print continuously with transparencies. However, this could affect the  
media feed, depending on the media quality, static buildup, and printing  
environment.  
Format the information to be printed on the transparencies within your  
17  
Media Types  
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application. Try printing your data on a plain sheet of paper first to check  
placement.  
"#  
If you have problems feeding 50 sheets, try loading only 1–10 sheets  
at a time. Loading a large number of transparencies at a time may  
cause static buildup, thus causing feeding problems.  
Capacity  
Tray 1 Up to 50 transparencies, depending on their  
thickness  
Tray 2 Not supported  
Orientation Face up  
Type  
Check www.minolta-qms.com/support (click on Answer Base)  
for currently approved media. To order approved media, go to  
www.q-shop.com.  
Driver  
Mode  
Transparency  
Duplexing Not supported  
Use transparencies that are  
! Approved by MINOLTA-QMS  
Do not use transparencies that  
! Have static electricity that will cause them to stick together  
What Is the Guaranteed Imageable (Printable) Area?  
The printable area on all media sizes is  
up to 0.157" (4 mm) from the edges of  
the media.  
a
a
a
Each media size has a specific  
imageable area, the maximum area on  
which the printer can print clearly and  
without distortion.  
Printable  
Area  
This area is subject to both hardware  
limits (the physical media size and the  
margins required by the printer) and  
software constraints (the amount of  
a
a = 0.157" (4 mm)  
memory available for the full-page frame buffer). The guaranteed imageable  
(printable) area for all media sizes is the page size minus 0.157" (4 mm) from  
all edges of the media.  
Nonguaranteed Area—Media Longer Than 11.7" (297 mm)  
Any media longer than 11.7" (297 mm) has an additional nonguaranteed area  
of 0.236" (6 mm) on the bottom of each page.  
18  
Media Types  
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Color printing starts 0.157" (4 mm) from the top of the page and extends as  
far as 13.4" (341.6 mm). Monochrome printing starts 0.157" (4 mm) from the  
top of the page and extends as far as 13.7" (347.6 mm).  
a
a
a = nonprintable area  
(0.157"/4 mm)  
a
a
b = color guaranteed  
printable area =  
up to 13.4"/  
341.6 mm  
c = monochrome  
guaranteed  
printable area =  
up to 13.7"/  
347.6 mm  
a
a
a
a
Imageable Area—Envelopes  
Envelopes have a nonguaranteed flap area that varies with envelope type.  
!"  
Envelope print  
orientation is  
determined  
by your  
Nonimageable area 0.157" (4 mm)  
Nonguaranteed area  
Guaranteed  
area  
application.  
Page Margins  
Margins are set through your application. Some applications allow you to set  
custom page sizes and margins while others have only standard page sizes  
and margins from which to choose. If you choose a standard format, you may  
lose part of your image (due to imageable area constraints). If you can  
custom-size your page in your application, use those sizes given for the  
imageable area for optimum results.  
19  
Media Types  
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Loading Media  
How do I load media?  
Take off the top and bottom sheets of a  
ream of paper. Holding a stack of  
approximately 200 sheets at a time, fan  
the stack to prevent static buildup for the  
paper before inserting it in a tray.  
"#  
Do not fan transparencies.  
Attention  
Although this printer was designed for printing on a wide range of  
media types, it is not intended to print exclusively on a single media  
type except plain paper. Continuous printing on media other than plain  
paper (such as envelopes, labels, thick stock, or transparencies) may  
adversely affect print quality or reduce engine life.  
When refilling media, first remove any media remaining in the tray. Stack it  
with the new media, even the edges, then reload it.  
Tray 1 (Multipurpose Tray)  
All supported media sizes and types can be printed from Tray 1. Letter and  
A4 plain paper can be printed from Tray 1 or Tray 2.  
See “Media Specifications” on page 11 for more information about media.  
Plain Paper  
1
If you already have media in Tray 1 and wish to change it, remove the  
media from Tray 1.  
20  
Loading Media  
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2
3
Adjust the media guides to fit the appropriate  
media sizes.  
Squeeze the front media guide to open the  
media guides.  
Load the media face up, short edge (or  
letterhead) first.  
Often, an arrow on the paper package  
label indicates the face-up (printing) side  
of the paper.  
"#  
A fill limit mark is provided on the  
inside of the media guides on Tray  
1 (the multipurpose tray). Tray 1  
holds 200 sheets of 22 lb bond (80  
g/m²) paper.  
4
Slide the media guides up against the  
edge of the media.  
Attention  
Always adjust the media guides after inserting the media. A guide  
that is not properly adjusted can cause poor print quality, media  
jams, or printer damage.  
21  
Loading Media  
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5
In the printer driver, select the appropriate media mode. Then print  
the job.  
Other Media  
When loading media other than plain paper, set the media mode (for  
example, Envelope, Label, Thick Stock, or Transparency) in the driver.  
"#  
For optimum printing results it’s important to specify the type of media  
loaded into Tray 1.  
Envelopes  
1
2
Flex the envelope stack (including the edges) to remove any stiffness.  
Place the envelopes on a flat surface, and flatten them by pressing down  
the corners.  
3
4
Correct any bent corners, and then tap the envelopes on a flat surface to  
align them.  
Place the envelope stack into Tray 1 with the flap-side underneath. If the  
flap is on the short end of the envelope, insert it into the printer first.  
Print a single envelope to check the orientation before printing  
multiple copies.  
5
Adjust the media guides to the width of the envelopes.  
Make sure the guides are snug enough to keep the envelopes straight,  
but not so tight that they buckle the envelopes.  
6
7
In the printer driver, select Envelope mode. Then print the job.  
Open the flap of each envelope immediately (before it cools) after the  
envelope is delivered to the output tray.  
22  
Loading Media  
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Tray 2 (Optional Lower Feeder Unit Media Tray)  
Depending on which tray you have purchased, letter or A4 plain paper can be  
printed from Tray 2.  
1
2
3
Slide the media tray open.  
Push the media pressure plate down to  
lock it in position.  
Load the paper face-up, short edge (or  
letterhead) toward the right of the tray.  
Often, an arrow on the media package label  
indicates the printing-side of the media.  
Do not overfill the tray.  
"#  
A fill limit mark is provided on the  
inside of the tray. Tray 2 holds 500  
sheets of 22 lb bond (80 g/m²)  
paper.  
23  
Loading Media  
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Make sure that the paper fits easily  
between the guides and the paper corners  
are under the left and right media-  
separating tabs and are not bent.  
4
Slide the tray back into the printer.  
"#  
If you have removed the tray from the  
printer, slightly tilt up the tray to insert  
it into the rails to slide it back in.  
5
In the printer driver, select the appropriate  
media mode. Then print the job.  
Duplexing  
How do I print back-to-back (duplex)?  
Select paper with high opacity for duplex (2-sided) printing. Opacity refers to  
how effectively paper blocks out what is written on the opposite side of the  
page. If the paper has low opacity (high translucency), then the printed data  
from one side of the page will show through to the other side. Check your  
application for margin information. For best results, print a small quantity to  
make sure the opacity is acceptable.  
Duplex (2-sided) printing can be done manually or can be done automatically  
with the duplex option installed and selected.  
Attention  
Only plain paper, 16–24 lb (60–90 g/m2) can be autoduplexed. See  
“Media Specifications” for supported sizes.  
Duplexing custom-sized media, envelopes, labels, postcards, thick  
stock, or transparencies is not supported.  
How do I manually duplex?  
"#  
Media jams may occur if the printed sheet(s) are not reinserted  
entirely flat.  
24  
Duplexing  
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1
In the printer driver (Setup tab), select Duplex/Booklet/Off, then  
double-click OK.  
"#  
If you do not have a duplex option installed, the Booklet setting  
should always be turned off.  
2
3
4
In the Print Document screen, select All.  
Select and print the Odd-Numbered Pages.  
Remove the media, flip it over blank face-side up, and select and print the  
Even-Numbered Pages.  
"#  
If you are manually duplexing letterhead, in Tray 1, load the media  
face-up with the letterhead first in. In Tray 2, load the media  
face-up with the top toward the right.  
How do I autoduplex?  
You should verify that the duplex option is physically installed on the printer to  
have the job duplex successfully. Otherwise, the print job will print as simplex  
even if you selected duplex.  
Your printer is configured with 32 MB of RAM. Duplex (2-sided) printing can  
be done automatically with a duplex option and enough memory installed,  
and with a duplex option selected in the printer. For example, a 1200 x 600  
dpi duplex legal-size monochrome page can be duplexed with 32 MB RAM  
for a standard business document, or it could require 64 MB of SDRAM or  
more for very high coverage (for example high content and graphics) pages.  
Additional memory can be added up to 288 MB. Very high coverage pages  
may revert to 600 dpi when duplex printing if enough memory is not installed.  
The standard 32 MB RAM will allow printing of most standard color business  
documents at 2400 x 600 dpi. The chart below shows the minimum RAM  
required to print full-page coverage such as a full-page-size photograph.  
Print Type  
Simplex  
Duplex  
600 x  
600  
dpi  
1200 x 1200 x 2400 x 2400 x 600 x  
1200 x 1200 x 2400 x 2400 x  
600  
dpi  
600  
line art dpi  
dpi  
600  
600  
line art dpi  
dpi  
600  
600  
dpi  
600  
line art dpi*  
dpi  
600  
600  
line art  
dpi  
Media Size  
Monochrome  
32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB  
Letter/A4  
Legal  
32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 32 MB 64 MB 64 MB  
Color  
32 MB 64 MB 64 MB 64 MB 64 MB 128 MB 128 MB 128 MB 256 MB 256 MB  
32 MB 64 MB 64 MB 64 MB 64 MB 128 MB 128 MB 128 MB 256 MB 256 MB  
Letter/A4  
Legal  
Notes  
*You can duplex 2400 x 600 with 32 MB based on standard business  
documents (for example, without graphics).  
25  
Duplexing  
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Check your application to determine how to set your margins for duplex  
printing.  
1
To print duplex (both sides of the sheet), load the media printing-side up.  
a For Tray 1, load the media with the top of the media toward the back of  
the tray.  
b For Tray 2, load the media with the top of the media toward the right  
side of the tray.  
"#  
In autoduplexing, the back side is printed first and the front side is  
printed last.  
2
3
Set the driver for the duplex layout you prefer.  
Long Edge creates a document that flips horizontally as in a loose-leaf  
notebook; Short Edge creates a document that flips vertically, as on a  
clipboard.  
Click OK.  
Output Tray  
All media is output to the output tray on top of the printer. The face-down  
output tray has a capacity of 200 sheets of 22 lb (80 g/m2) bond paper.  
"#  
"#  
If the media is stacked too high, your printer may experience media  
jams, excessive media curl, or static buildup.  
Remove transparencies as soon as possible from the output tray to  
avoid static buildup.  
Media Storage  
How do I store media?  
! Keep media on a flat, level surface in its original wrapper until it is time to  
load it.  
Media that has been stored for a long time without staying in its packaging  
may dry up too much and cause jamming.  
! If media has been removed from its wrapper, place it in its original  
packaging and store in a cool, dark place on a level surface.  
! Avoid moisture, excess humidity, direct sunlight, excess heat (above  
95° F/35° C), and dust  
! Avoid leaning against other objects or placed in an upright position  
Before using stored media, do a trial printing and check print quality.  
26  
Output Tray  
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Additional Assistance  
Where can I order MINOLTA-QMS-approved media or get  
more information?  
Check www.minolta-qms.com/support (click on Answer Base) for currently  
approved media. To order approved media, go to www.q-shop.com.  
See the Service & Support Guide for a list of sources of service and support  
in the Americas. The most up-to-date worldwide information can be found at  
www.minolta-qms.com.  
27  
Additional Assistance  
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Working with the  
Printer  
3
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About the Control Panel  
The control panel, located on the top of the printer, allows you to direct the  
printer’s operation. In addition, it displays the current status of the printer,  
including any condition that needs your attention.  
! Two indicators (LEDs) to provide printer status information.  
! A message window displays status and configuration information.  
! Six keys allow you to control the printer configuration through access to  
frequently used printer functions.  
5
4
6
1
2
MESSAGE  
WINDOW  
3
8
7
Control Panel Indicators and Keys  
No.  
Indicator  
Off  
On  
1
The printer is not ready The printer is ready to  
to accept data.  
accept data.  
2
No problem.  
The printer requires  
operator attention  
(usually accompanied by  
a status message in the  
message window.)  
No.  
Key  
Function  
3
! Allows you to cancel the current, or all print jobs  
! Cancels the menu choice or selection if the user  
is in the menu structure at the time  
30  
About the Control Panel  
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No.  
Key  
Function  
4
! Initially enters the menu system  
! If within the menu system and on a menu level,  
moves down in in the menu structure  
! If within the menu system and on a selectable  
item, selects the displayed choice (no matter  
what position the cursor is in)  
5
6
7
8
! Moves up in the menu structure  
! If within a selectable menu choice that is  
changeable character by character, scrolls  
upward through the available characters  
! Moves right in the menu structure  
! Moves right through the scrollable menu  
selections when selections are whole words,  
not characters  
! Moves down in the menu structure.  
! If within a selectable menu choice that is  
changeable character by character, scrolls  
downward through the available characters  
! Moves left in the menu structure  
! Moves left through the scrollable menu  
selections when selections are whole words,  
not characters  
Cancelling Print Jobs  
You can cancel one or all print jobs that are currently being processed.  
1
2
While data is being processed or printed, press the Cancel key.  
By pressing the Right or Left keys, select either JOBCANCEL/CURRENT  
JOBor JOBCANCEL/ALLJOBS.  
3
Press the Select key.  
The print job(s) have now been cancelled.  
31  
Cancelling Print Jobs  
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Configuration Menu Overview  
IDLE/MAGICOLOR 2300DL  
MENU/  
MENU/  
MENU/  
MENU/  
MENU/  
LANGUAGE  
SPECIAL  
PAGES  
ENGINE  
NETWORK  
CONSUMABLE  
USAGE  
MENU/LANGUAGE  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
LANGUAGE  
SET  
ENGLISH  
FRENCH  
GERMAN  
ITALIAN  
PORTUGUESE  
SPANISH  
CZECH  
JAPANESE  
MENU/SPECIAL PAGES  
PRINT DEMO PAGE  
PRINT CONFIG PAGE  
PRINT MENU MAP*  
MENU/ENGINE  
ENGINE/CHANGE  
TONER SZ  
ENGINE/REPLACE  
TONER  
ENGINE/ENERGY  
SAVER  
ENGINE/AUTO  
CONTINUE  
ENGINE/CHAINING  
ENGINE/SERVICE  
TRAY XXX**  
MENU/NETWORK  
IP ADDRESS  
Default:  
192.168.1.2  
SUBNET MASK  
Default:  
0.0.0.0  
GATEWAY  
Default:  
192.168.1.1  
HW  
ADDRESS  
Default:  
DHCP  
BOOTP  
HTTP  
SNMP  
00206Bxxxxxx  
IP ADDRESS, SUBNET MASK, and GATEWAY are  
displayed only when DHCP and BOOTP are set to OFF.  
DHCP SET: ON  
HTTP SET: ON  
SNMP SET: ON  
BOOTP SET: OFF  
HTTP SET: OFF  
SNMP SET: OFF  
DHCP SET: OFF  
BOOTP SET: ON  
DHCP SET: OFF  
BOOTP SET: OFF  
MENU/  
CONSUMABLE  
USAGE  
Legend  
BLACK  
TONER  
YELLOW  
TONER  
MAGENTA  
TONER  
CYAN  
TONER  
DRUM  
UNIT  
Defaults are bolded.  
*English language only.  
**Displays only when optional lower feeder unit is attached.  
32  
Configuration Menu Overview  
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MENU/ENGINE Submenus  
ENGINE/CHANGE TONER SZ  
CHANGE TONER SZ  
CYAN  
CHANGE TONER SZ  
MAGENTA  
CHANGE TONER SZ  
YELLOW  
CYAN  
HIGH  
CYAN  
STANDARD  
MAGENTA  
HIGH  
MAGENTA  
STANDARD  
YELLOW  
HIGH  
YELLOW  
STANDARD  
CAPACITY  
CAPACITY  
CAPACITY  
ENGINE/REPLACE TONER  
REPLACE  
TONER  
REPLACE TONER  
YELLOW  
REPLACE TONER  
MAGENTA  
REPLACE TONER  
CYAN  
BLACK  
BLACK  
TONER  
SIZE:HIGH  
YELLOW  
TONER  
SIZE:HIGH  
YELLOW  
TONER SIZE:  
STANDARD  
MAGENTA  
TONER  
SIZE:HIGH  
MAGENTA  
TONER SIZE:  
STANDARD  
CYAN TONER  
SIZE:HIGH  
CYAN  
TONER SIZE:  
STANDARD  
ENGINE/ENERGY SAVER*  
ENERGY  
SAVER SET  
15 MINUTES  
ENERGY  
SAVER SET  
30 MINUTES  
ENERGY  
SAVER SET  
1 HOUR  
ENERGY  
SAVER SET  
2 HOURS  
ENERGY  
SAVER SET  
OFF  
Products for North America only.  
ENGINE/AUTO  
CONTINUE  
ENGINE/  
CHAINING TRAY  
XXX  
AUTO  
CONTINUE  
SET ON  
AUTO  
CONTINUE  
SET OFF  
CHAINTRAY  
SET ON  
CHAIN TRAY  
SET OFF  
ENGINE/SERVICE  
FACE COUNT CONTROLLER  
XXXXXX VER. XX.XXX  
ENGINE VER.  
XXXX.XXXX.  
XXXX  
SERVICE  
DIMM TEST  
SERVICE  
SDRAM  
TEST  
SERVICE  
POWER ON  
TEST  
RESET  
RESTORE  
USER  
DEFAULT  
COUNTER  
TRANSFER  
UNIT  
Defaults are bolded.  
* To disable Energy Saver from the ENGINE/ENERGY SAVER menu, press and hold the Menu/Select key  
and down arrow at the same time for approximately three seconds. Once the display reads OFF, release  
the two keys and press the Menu/Select key to select the Off option. In order to turn the Energy Saver  
back on, go to the Energy Saver menu and make another selection or select ENGINE/SERVICE/  
RESTORE USER DEFAULT.  
33  
Configuration Menu Overview  
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Selecting a Message Window Language  
When you receive your printer, the message window language is set to  
English. However, status messages and configuration menus can be  
displayed in the message window in English, French, German, Italian,  
Portuguese, Spanish, Czech, and Japanese.  
If you want to change the message window language, use the following  
control panel sequence.  
Press Key  
(Until) Display Reads  
IDLE/MAGICOLOR 2300DL  
MENU/  
LANGUAGE  
LANGUAGE SET  
ENGLISH  
Press the Right or Left key until the appropriate  
language is displayed.  
<LANGUAGE> is selected.  
Special Pages Menu  
Config Page Print a configuration page.  
Demo Page  
Print a demonstration page.  
Menu Map  
Page  
Print a menu map (English language only).  
Engine Menu  
Energy Saver Set the length of time until the printer enters Energy Saver  
mode after it no longer receives print jobs or is not  
operated.  
If a printjob is received while the printer is in Energy Saver  
mode, the printer warms up, then returns to normal print  
mode before starting to print.  
34  
Selecting a Message Window Language  
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Auto Continue When set to On, the printer continues printing if the  
specified tray is not loaded with paper of the correct size.  
The Auto Continue setting can also be changed while  
printing. If this is done, the setting will remain valid for  
future print jobs.  
Chaining  
Tray (only  
available if  
When set to On, the printer automatically switches to a  
different media tray containing paper of the same size and  
type and continues printing if the specified tray runs out of  
optional Tray paper.  
2 [lower  
When set to Off, the printer stops and displays a message  
indicating that paper should be loaded into the specified  
tray if the specified tray runs out of paper.  
feeder unit  
media tray] is  
present)  
Change Toner Use this submenu to change the toner cartridge capacity.  
Sz (Size)  
Yellow, magenta, and cyan toner cartridge sizes available  
are standard capacity (1,500 pages) and high capacity  
(4,500 pages). Black cartridges available are high capacity  
(4,500 pages).  
Replace Toner By selecting the color of the toner cartridge that you want to  
replace, the carousel is automatically repositioned so that  
the selected toner cartridge can be removed. Refer to  
“Replacing a Toner Cartridge” on page 53.  
Service Menu  
Page Count  
The number of pages that have been printed to date.  
Controller Ver. The current controller firmware version  
Engine Ver.  
DIMM Test  
The printer engine firmware version  
Allows you to verify the DIMM by performing a DIMM test.  
SDRAM Test Allows you to check that there are no errors in the SDRAM  
Power On Test Performs an AIDC (Auto-Image Density Control) calibration  
cycle. Wait until the test is finished and IDLE/MAGICOLOR  
2300DL is displayed (less than 150 seconds).  
User Default Resets the settings for Energy Saver, Auto Continue, and  
Chaining Tray (if lower feeder unit is attached) to their  
defaults:  
Energy Saver: 30 minutes  
Auto Continue: On  
Chaining Tray: On  
35  
Selecting a Message Window Language  
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Network Menu  
If the printer is connected to a network, the following settings should be  
specified. For details about each setting, contact your network administrator.  
IP Address  
Set the IP address of this printer on the network. Use the  
Up, Down, Left, and Right keys to enter the value.  
When manually setting the IP address, turn off DHCP and  
BOOTP first.  
Subnet Mask Set the subnet mask value of the network. Use the Up,  
Down, Left, and Right keys to enter the value.  
Gateway  
If a router is used on the network, enter the IP address of  
the router. Use the Up, Down, Left, and Right keys to enter  
the value.  
HW Address The Ethernet hardware address for this printer can be  
displayed. (It cannot be changed.)  
DHCP*  
If there is a DHCP server on the network, specify whether  
the IP address is automatically assigned by the DHCP  
server and other network information is loaded (can be set  
to On or Off).  
BOOTP*  
Specify whether the IP address is automatically assigned  
by BOOTP and other network information is loaded (can be  
set to On or Off).  
HTTP*  
SNMP*  
HTTP can be set to On or Off. On enables the Internal Web  
Page inside the printer, Off disables it.  
SNMP is a scalable, distributed management suite for  
managing small to large size networks. SNMP can be set to  
On or Off.  
Notes  
*You must turn the printer off and then on again before  
these settings take effect.  
Consumables Menu  
Black Toner  
The amount of toner remaining in the black toner cartridge.  
Yellow Toner The amount of toner remaining in the yellow toner  
cartridge.  
Magenta  
Toner  
The amount of toner remaining in the magenta toner  
cartridge.  
Cyan Toner  
Drum Unit  
The amount of toner remaining in the cyan toner cartridge.  
The remaining service life for the OPC drum cartridge.  
36  
Selecting a Message Window Language  
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Working with the  
Printer Driver  
4
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Displaying Printer Driver Settings  
!"  
The Windows operating system also uses tabs. The General and  
Details tabs are automatically determined by the operating system  
and are therefore not described in this manual.  
Refer to the printer driver’s online help for information about all of these  
functions.  
Displaying Settings in Windows 2000/XP  
1
From the Start menu, choose Settings and then Printers to display the  
Printers directory.  
2
3
Right-click the magicolor 2300 DL printer icon and choose Properties.  
Choose Printing Preferences.  
Displaying Settings in Windows NT 4.0  
1
2
From the Start menu, choose Settings and then Printers to display the  
Printers directory.  
Right-click the magicolor 2300 DL printer icon and choose Document  
Defaults.  
Displaying Settings in Windows Me/98/95  
1
From the Start menu, choose Settings and then Printers to display the  
Printers directory.  
2
3
Right-click the magicolor 2300 DL printer icon and choose Properties.  
Choose the Printer Properties.  
38  
Displaying Printer Driver Settings  
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Common Settings for All Tabs  
Save [Easy Set]  
1
To save the current settings, click Save....  
"#  
Multiple settings can be saved. Select your preferred settings, and  
type a title in the dropdown list box.  
Afterward, the saved settings can be selected from the dropdown list.  
2
Select Default from the dropdown list to reset the functions of the tab to  
their original values.  
Page Layout  
Click this radio button to display a sample of the page layout in the figure  
area.  
Settings available are:  
! Imaging area  
! Paper size  
! Orientation  
! N-up  
! Watermark  
! Duplex/booklet  
39  
Displaying Printer Driver Settings  
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Refer to the printer driver’s online help for information on all of these  
functions.  
Printer Figure  
Click this radio button to display an image of the printer in the figure area.  
Common Buttons  
OK  
Click to OK the properties dialog box, saving any changes made.  
Cancel  
Click to Cancel the properties dialog box without saving any changes made.  
Apply  
Click to Apply all changes without exiting the properties dialog box.  
"#  
Depending on the version of the operating system, Apply may  
not appear.  
Help  
Click to Help online help.  
Help on a Specific Item(?)  
Click to show a description of the item clicked in the title bar.  
Close  
Click to Close the Properties Sheet without saving any changes made.  
40  
Displaying Printer Driver Settings  
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Setup Tab  
This tab allows you to:  
! Print several pages of a document on the same print page (N-up)  
! Provide printouts with a watermark  
! Design custom watermarks  
! Specify duplex and booklet printing  
! Specify paper source  
! Define the type of media  
Refer to the printer driver’s online help for information on all of these  
functions.  
41  
Setup Tab  
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Paper Tab  
This tab allows you to:  
! Select an original document size  
! Set up custom paper sizes  
! Select the output paper size  
! Scale (enlarge/reduce) documents upon printout  
! Specify the orientation of the paper  
! Specify the number of copies  
! Select/deselect collatation  
! Print using a form overlay  
! Edit/create a form overlay  
Refer to the printer driver’s online help for information on all of these  
functions.  
42  
Paper Tab  
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Quality Tab  
This tab allows you to:  
! Switch between color and monochrome printing  
! Specify color matching (Images, Graphics and Text)  
! Specify the resolution for the printout  
! Control the tones of an image (Contrast)  
! Control the darkness of an image (Brightness)  
! Control the color purity of an image (Saturation)  
! Control the clarity of an image (Sharpness)  
Refer to the printer driver’s online help for information on all of these  
functions.  
43  
Quality Tab  
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Device Options Setting Tab  
This tab allows you to:  
! Activate the optional Tray 2 (lower feeder unit) and/or the duplex option  
! Enter the user name that is sent with the print job(s)  
! View information about the printer driver  
Refer to the printer driver’s online help for information on all of these  
functions.  
44  
Device Options Setting Tab  
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Working with the  
Status Display  
5
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Working with the Status Display  
The Status Display displays information about the current status of the  
computer’s local printer. If you used the CD-ROM Installer to install the printer  
driver, the Status Display was also installed. If you use Add Printer to  
manually install the printer driver, Status Display is not installed.  
Environment  
The Status Display functions only for the system default printer on the  
following Parallel and USB operating systems and interfaces.  
IEEE 1284 Parallel USB  
Windows XP  
Windows Me  
Windows 2000  
Windows 98 SE  
Windows 98  
Available  
Available  
Available  
Available  
Available  
Available  
Available  
Available  
Available  
Available  
Available  
Not available  
Not available  
Not available  
Windows 95  
Windows NT 4.0  
Opening the Status Display and Showing Supplies  
Status  
1
2
From the Start menu, choose Programs, then magicolor 2300 DL Utilities,  
and then magicolor 2300 DL Status.  
From the Display menu, choose Supplies Status to view remaining  
consumables life.  
46  
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Using the Status Display  
! When the background of the right-hand printer graphic is green, the  
printer is in standby mode or a job is printing normally.  
! When the background of the right-hand printer graphic is red, there is an  
error and the job has been interrupted. The status of the printer and the  
error message are shown in the dialog boxes on the left.  
The function areas include:  
! Printer status—Displays text messages that describe the current  
operational status of the printer.  
! How to recover—Provides you with explanations of what you need to do  
in order to correct problems and recover from error conditions.  
! Warning status—Displays text messages that warn you of such  
conditions as low toner.  
! Printer status figure—Shows a graphic representation of the printer and  
indicates where there is a problem.  
! Printing status—Displays the status of the current print job.  
! Select popup message—Allows you to choose which message(s) you  
want brought to the foreground when that particular condition occurs on  
the printer.  
! Supplies status—Displays consumables usage statuses (percentage  
remaining) for toner cartridges and the OPC.  
Refer to the Status Display’s online help for information on all of its functions.  
47  
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Altering the Size of the Status Display  
Window  
! From the Display menu, choose Status (Reduce) to decrease the size of  
the window, or  
! From the Display menu, choose Status  
(Expand) to increase the size of the  
window.  
Closing the Status Display  
To close the Status Display from the File menu, choose Exit.  
"#  
If you click the X button in the upper-right corner of the Status Display  
window to close the window, the Status Display remains available at  
the right end of the taskbar. Double-click the icon to open it again.  
48  
Altering the Size of the Status Display Window  
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Replacing  
Consumables  
6
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Consumable Life Expectancies  
Plain Paper  
The stated life expectancy of each consumable is based on printing under  
specific operating conditions such as media type, number of color planes,  
page size, and page coverage (at normal 5% coverage of letter-/A4-size  
media). The actual life expectancy will vary depending on these and other  
printing variables, including continuous or intermittent printing, ambient  
temperature, and humidity. For current information about consumable life  
expectancies, refer to www.minolta-qms.com/support, then click on the  
Answer Base.  
The following messages on the control panel’s message window indicate that  
a consumable needs to be replaced.  
Message This item needs replacing by  
user after...  
Comment  
DRUM  
Up to 45,000 continuous  
See “Replacing the OPC  
CART-  
RIDGE  
monochrome or 11,250 continuous Drum Cartridge” on page  
four-color pages, or 10,000 59.  
END OF intermittent (one-page jobs)  
LIFE  
monochrome or 7,500 intermittent  
color pages.  
TONER  
EMPTY  
Standard capacity: Approximately See “Replacing a Toner  
1,500 single-sided pages per Cartridge” on page 53.  
<COLOR> cartridge—yellow, magenta, cyan  
at 5% coverage of each color.  
High capacity: Approximately  
4,500 single-sided pages per  
cartridge—black, yellow, magenta,  
cyan at 5% coverage of each color.  
WASTE  
TONER  
BOX  
Approximately 25,000 continuous See “Replacing the Waste  
monochrome or 21,600 intermittent Toner Bottle” on page 58.  
(one-page jobs) monochrome, or  
FULL  
6,250 continuous or intermittent  
color pages (based on the  
standard mode with 5% toner  
coverage of letter/A4 media).  
If multiple toner cartridges or consumables are empty at the same time, each  
message will flash for 3 seconds. Handle each message displayed on the  
message window.  
50  
Consumable Life Expectancies  
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Special Media  
The stated life expectancy of each consumable on page 50 is based on  
letter-/A4-size plain paper. If you are using special media such thick stock or  
transparencies, the life expectancy will vary depending on those printing  
variables and the print speed automatically determined by the thick stock or  
transparency selection on the driver’s Paper Tab. The life expectancies for  
letter-/A4-size special media are:  
Consumables This item needs replacing by user after...  
(Special Media)  
OPC Drum  
Cartridge  
Up to 15,000 continuous monochrome or 7,500  
continuous four-color pages, or 5,000 intermittent  
(one-page jobs) monochrome or 4,100 intermittent color  
pages.  
Toner Cartridge Standard capacity (black): Approximately 1,500  
(pages per continuous single-sided pages or 1,000 intermittent  
cartridge at 5% single-sided pages (if monochrome black printing only).  
coverage of  
each color)  
Standard capacity (yellow, magenta, cyan):  
Approximately 1,500 continuous or intermittent  
single-sided pages.  
High capacity (black): Approximately 4,500 continuous  
single-sided pages or 3,200 intermittent single-sided  
pages (if monochrome black printing only).  
High capacity (yellow, magenta, cyan): Approximately  
4,500 continuous or intermittent single-sided pages.  
Waste Toner  
Box  
Approximately 25,000 continuous or 14,400 intermittent  
(one-page jobs) monochrome pages or 6,250 continuous  
or intermittent color pages.  
For current information about consumable life expectancies, refer to  
www.minolta-qms.com/support, then click on the Answer Base.  
Auto-Image Density Control (AIDC)  
The printer periodically pauses for the color calibration procedure (also  
known as the Auto-Image Density Control [AIDC] cycle). This process is  
provided to make sure reliable printer operation with optimum output quality.  
This 150-second calibration cycle automatically occurs after the installation of  
a new toner cartridge or OPC drum.  
"#  
If you open the door before the message window reads IDLE/  
MAGICOLOR 2300DL, the printer stops and repeats the calibration  
cycle.  
51  
Consumable Life Expectancies  
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"#  
The printer also pauses to do a 90-second AIDC cycle after 200  
1-sided pages of a continuous print run, and a 150-second AIDC cycle  
when waking up from ENERGY SAVER with more than 1,000 pages  
since the last AIDC cycle or when there has been an environmental  
change such as in temperature or humidity.  
Toner Cartridge Life  
A high-capacity toner cartridge contains enough toner (yellow, magenta,  
cyan, or black) to print a maximum of 4,500 (at normal 5% page coverage)  
simplex letter/A4-size pages of continuous print. The standard-capacity toner  
cartridge contains enough toner to print a maximum of 1,500 (at normal 5%  
page coverage) simplex letter/A4-size pages of continuous print.  
With heavier coverages, the approximate maximum capacities will decrease:  
"#  
To determine your average percent coverage, print a consumables  
statistics page (Special Pages/Config Page). Current toner cartridge  
capacity information can be found at www.minolta-qms.com (click on  
the Answer Base).  
How do I know if I need to replace the toner?  
When it’s time to replace the toner, X TONERLOWdisplays in the message  
window (X indicates the toner color). Printing can continue even though the  
warning appears. However, the color gradually fades out, so replace the toner  
cartridge as soon as possible.  
You can also access the toner cartridge supplies status using the Status  
Display (refer to “Working with the Status Display” on page 46).  
How can I tell if a toner cartridge is standard or  
high capacity?  
Refer to the label on the toner cartridge.  
Replacing Consumables  
Attention  
Failure to follow instructions as outlined in this manual could result in  
voiding your warranty.  
52  
Replacing Consumables  
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Refilled Toner Cartridges  
Attention  
Do not use refilled toner cartridges. Any damage to the printer or quality  
problems caused by a refilled toner cartridge will void your warranty.  
Replacing a Toner Cartridge  
Characters and images are created in your laser printer through a  
photosensitive process that applies toner to the Optical Photo Conductor  
(OPC) drum (which functions like photographic film). Your printer uses four  
toner cartridges: black, yellow, magenta, and cyan. Handle the toner  
cartridges carefully to avoid spilling toner inside the printer or on yourself.  
"#  
The toner is nontoxic. If you get toner on your hands, wash them in  
cool water or a neutral detergent. If you get toner on your clothes,  
lightly dust them off as much as possible. If some toner remains on  
your clothes, use cool, not hot water, to rinse the toner off.  
WARNING!  
If you get toner in your eyes, wash it out immediately and consult a  
doctor. Material Safety Data Sheets (MSDS) information can be found at  
www.minolta-qms.com (click on the Answer Base).  
Attention  
Do not hold a toner cartridge vertically.  
Do not touch the toner roller surface. This could  
lower image quality.  
Keep toner cartridges:  
! In their packaging until you’re ready to install them.  
! In a cool, dry location away from sunlight (due to heat).  
The maximum storage temperature is 95° F (35° C) and the maximum  
storage humidity is 85% (noncondensing). If the toner cartridge is moved  
from a cold place to a warm, humid place, condensation may occur,  
degrading print quality. Allow the toner to adapt to the environment for  
about one hour before use.  
53  
Replacing Consumables  
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! Level during storage.  
Do not stand or store cartridges on their ends or turn them upside down;  
the toner inside the cartridges may become caked or unequally  
distributed.  
! Away from salty air and corrosive gases such as aerosols.  
Steps for Replacing a Toner Cartridge  
Attention  
Be careful not to spill toner while replacing a toner cartridge. If toner  
spills, immediately wipe it off with a soft, dry cloth.  
"#  
After printing 6000 pages, “TONER EMPTY” displays, and you will no  
longer be able to print. Follow the steps below to replace the toner.  
1
Check the message window to see which color (X) toner is out. Follow the  
steps below.  
By carrying out the steps below, the carousel automatically stops at the  
position where the empty toner cartridge can be removed.  
Press Key  
(Until) Message Window Reads  
TONER ENPTY/X  
Press until  
appropriate  
color is  
REPLACE TONER/X  
displayed.  
Press the  
right arrow to  
start the  
replace-  
ment process.  
Press until  
appropriate  
size is  
REPLACE X TONER  
SIZE:STANDARD  
or  
displayed.  
REPLACE X TONER  
SIZE:HIGH  
Once the  
appropriate  
size is  
......PLEASE WAIT......  
displayed,  
press  
Then, it displays OPEN DOOR/REPLACE TONER.  
54  
Replacing Consumables  
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2
3
Open the printer’s front door.  
Insert the thumb and index finger of  
your hand into the two holes in the  
front of the toner cartridge, and then  
pull the cartridge straight out about 6"  
(152 mm).  
4
Support the middle of the cartridge  
with your left hand, and then pull out  
the cartridge.  
WARNING!  
Contact toner_recycle@minolta-qms.com for toner recycling  
availability, or dispose of the used toner cartridge according  
to your local regulations. Do not dispose of it by burning.  
5
Take out from the shipping carton a new toner cartridge of the same color  
as the one you are replacing.  
55  
Replacing Consumables  
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6
7
Remove the protective cover clearly marked  
“Remove.”  
"#  
Each toner cartridge has a colored  
end that corresponds to a color inside  
the cartridge slots. Always install the  
toner cartridge in the slot of the same  
color.  
Support the middle of the cartridge  
with your left hand, insert the thumb  
and index finger of your right hand into  
the two holes in the front of the toner  
cartridge, and then insert the cartridge  
so that the guides on the cartridge fit  
into the rails in the cartridge  
compartment in the carousel.  
8
9
Gently push the new toner cartridge  
into the printer.  
Close the printer’s front door.  
"#  
The printer must complete a 150-second calibration cycle after any  
consumable has been replaced. If you open the door before the  
message window reads IDLE/MAGICOLOR2300DL, the printer  
stops and repeats the calibration cycle.  
Replacing a Toner Cartridge That Is Not Empty  
You can choose to replace a toner cartridge that is not empty. For example, if  
the consumable monitor on your printer driver indicates that a particular color  
cartridge is running low and you need to print a lengthy job when no one will  
be available to change the cartridge, you might want to replace the cartridge  
before it is empty.  
1
Indicate in the message window which color toner you want to replace.  
Follow the steps below.  
Press Key  
(Until) Message Window Reads  
IDLE/MAGICOLOR 2300DL  
MENU/LANGUAGE  
56  
Replacing Consumables  
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Press Key  
(Until) Message Window Reads  
Press the right  
arrow to start the  
replacement  
process.  
MENU/ENGINE  
ENGINE/REPLACE TONER  
REPLACE TONER  
BLACK  
Press until  
appropriate color  
is displayed.  
REPLACE TONER  
YELLOW  
YELLOW TONER  
SIZE:HIGH  
Press until  
appropriate size  
is displayed.  
YELLOW TONER  
SIZE:STANDARD  
or  
YELLOW TONER  
SIZE:HIGH  
Once the  
......PLEASE WAIT......  
appropriate size  
is displayed,  
press  
Then, it displays OPEN DOOR/REPLACE  
TONER.  
2
3
4
Open the printer’s front door.  
Remove the toner cartridge.  
Remove the protective cover from the new toner cartridge and insert the  
cartridge into the carousel.  
5
Close the printer’s front door.  
"#  
The printer must complete a 150-second calibration cycle after any  
consumable has been replaced. If you open the door before the  
message window reads IDLE/MAGICOLOR2300DL, the printer  
stops and repeats the calibration cycle.  
57  
Replacing Consumables  
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Replacing the Waste Toner Bottle  
When the waste toner bottle becomes full, the message WASTETONERBOX  
FULLappears. The printer will stop and will not start again until the waste  
toner bottle is replaced.  
Removing the Used Waste Toner Bottle  
1
2
Open the printer’s front door.  
Grasp the waste toner bottle’s handle and  
lift it up, and then carefully remove the  
waste toner bottle.  
Keep the waste toner bottle upright so the  
toner does not spill.  
3
4
Remove the two caps by turning them  
counterclockwise.  
Secure the two caps onto the two holes by  
turning them clockwise.  
58  
Replacing Consumables  
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5
Dispose of the used waste toner bottle.  
WARNING!  
Dispose of the used waste toner bottle properly according to your local  
regulations (do not dispose of it by burning).  
Installing the New Waste Toner Bottle  
1
2
Remove the new waste toner bottle from its carton.  
Insert the bottom of the waste toner bottle  
$ into its installation position in the printer.  
3
4
Push the top of the waste toner bottle %  
into position until it is firmly seated.  
%
Close the printer’s front door.  
If the waste toner bottle is not correctly  
installed or the transfer belt release lever is  
at its top position (11 o’clock), the front  
$
$
door cannot be closed.  
"#  
The printer must complete a 150-second calibration cycle after any  
consumable has been replaced. If you open the door before the  
message window reads IDLE/MAGICOLOR2300DL, the printer  
stops and repeats the calibration cycle.  
Replacing the OPC Drum Cartridge  
When the OPC drum is worn out, the message DRUMCARTRIDGEENDOF  
LIFEappears. Printing can continue even after this message appears;  
however, since print quality is reduced, the OPC drum cartridge and waste  
toner bottle should be replaced immediately.  
"#  
The OPC drum life is directly related to the number of rotations of the  
drum. Longest drum life is achieved with continuous printing.  
Intermittent printing with small job sizes requires cleaning rotations  
before and after each job, and subsequently will impact OPC life.  
You can also access the OPC drum cartridge supplies status using the Status  
Display (refer to “Working with the Status Display” on page 46).  
59  
Replacing Consumables  
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Removing the Used OPC Drum Cartridge  
1
With the front door open and the used  
waste toner bottle removed (see page  
58), rotate the transfer belt unit release  
lever clockwise to the top (11 o’clock)  
position.  
This releases the pressure on the  
transfer belt unit.  
2
3
Grasp the release lever for the OPC drum  
cartridge, and then pull the cartridge  
straight out about 6 inches  
(152 mm).  
Support the bottom of the drum with your  
hand, then carefully pull the cartridge  
toward you and remove it.  
"#  
Dispose of the cartridge properly  
according to your local  
regulations.  
60  
Replacing Consumables  
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Installing the New OPC Drum Cartridge  
Attention  
The OPC drum is extremely sensitive to bright light and direct sunlight.  
Always leave it in its protective bag until you’re ready to install it. Any  
exposure to light should be avoided, or permanent damage could  
result.  
Any damage resulting from mishandling of the OPC drum will void the  
warranty of the OPC drum. Also, handle the cartridge carefully by its  
sides so you don’t touch the surface (the green part) of the drum. The  
drum is also extremely sensitive to hand oils and scratches, both of  
which reduce print quality.  
1
Remove the new OPC drum cartridge from its  
carton.  
Attention  
Keep the protective sheet on the cartridge. Do not touch the  
protective sheet on the photosensitive (green) surface or scratch the  
surface. This could lower image quality.  
Make sure the transfer belt release lever is still set to its top position  
(11 o’clock).  
2
3
Holding the OPC drum cartridge level,  
place the front end of the OPC drum  
cartridge guide into the rail.  
Carefully push the OPC drum  
cartridge in.  
When installing the OPC drum cartridge,  
be sure not to press on the release lever.  
If the lever is pressed during installation,  
the lock is released, and the cartridge is  
not installed correctly.  
Attention  
The cartridge should slide easily into the printer. Don’t force it.  
61  
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4
5
Press on the front handle of the OPC  
drum cartridge with one hand and hold  
the handle of the OPC protective cover  
with the other hand.  
Peel the protective cover handle straight  
toward you.  
"#  
Dispose of it properly according to  
your local regulations.  
6
Rotate the transfer belt release lever  
counterclockwise to its correct position  
(7 o’clock).  
This lowers the transfer belt.  
Attention  
If the transfer belt release lever is not at its correct position  
(7 o’clock), the waste toner bottle cannot be installed.  
7
Install a new waste toner bottle (see page 59).  
"#  
The printer must complete a 150-second calibration cycle after any  
consumable has been replaced. If you open the door before the  
message window reads IDLE/MAGICOLOR 2300DL, the  
printer stops and repeats the calibration cycle.  
Ordering Consumables  
Choosing the right consumables for your printer not only increases its  
reliability and performance, but also minimizes the risk of damage. For  
example, only MINOLTA-QMS toner cartridges are designed to meet the  
exact specifications of your MINOLTA-QMS printer, giving maximum  
performance, efficiency, and long life.  
Toner cartridges and other consumables for your printer are available from  
your local vendor or Q-SHOP (www.q-shop.com).  
See the Service & Support Guide for a list of sources of service and support  
in the Americas. The most up-to-date worldwide information can be found at  
www.minolta-qms.com.  
62  
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Maintaining the  
Printer  
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Maintaining the Printer  
Attention  
Read all caution and warning labels carefully, making sure to follow any  
instructions contained in them. These labels are located on the inside of  
the printer’s doors and the interior of the printer body.  
Handle the printer with care to preserve its life. Abuse may cause damage  
and void your warranty. If dust and paper scraps remain on the inside or  
outside of the printer, printer performance and print quality will suffer, so the  
printer should be cleaned periodically. Keep the following guidelines in mind.  
WARNING!  
Turn off the printer, unplug the power cord, and disconnect all interface  
cables before cleaning. Do not spill water or detergent into the printer;  
otherwise the printer will be damaged and an electric shock may occur.  
! Either clean the printer before use, or allow time after unplugging it to  
allow the fuser unit to cool down.  
Attention  
The fuser unit is hot. When the right door is opened, the  
fuser unit temperature drops gradually (one hour wait time).  
! Be careful when cleaning the inside or removing paper jams, as  
the fuser unit and other internal parts may become very hot.  
! Do not place anything on the top of the printer.  
! Use a soft cloth to clean the printer.  
! Never spray cleaning solution directly on the printer’s surface; the spray  
could penetrate through the air vents of the printer and damage the  
internal circuits. Avoid using abrasive or corrosive solutions or solutions  
that contain solvents, (such as alcohol and benzene) to clean the printer.  
! Always test any cleaning solution (such as mild detergent) on a small area  
of your printer to check the solution’s performance.  
! Never use sharp or rough implements, such as wire or plastic cleaning  
pads.  
! Always close the printer doors gently. Never expose the printer to  
vibrations.  
! Do not cover the printer immediately after using it. Turn it off and wait until  
it cools down.  
! Do not leave the printer’s covers and doors open for any length of time,  
especially in well-lit places; light may damage the OPC.  
64  
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! Do not open the printer during printing.  
! Do not tap paper stacks on the printer.  
! Do not tilt, lubricate, or disassemble the printer.  
! Do not touch the electrical contacts, gears, or laser beam devices. Doing  
so may damage the printer and cause the print quality to deteriorate.  
! Keep media in the output tray at minimum level. If the media stacks too  
high, your printer may experience media jams and excessive media curl.  
! Make sure two people are available to lift  
the printer when moving it.  
When moving the printer, keep the  
printer level to avoid toner spillage.  
! When lifting the printer, grasp the  
handles at the top of the Tray 1 and at  
the bottom-right side of the printer (or  
the handles at the bottom of the duplex  
unit if it is installed).  
Even if an optional media tray is  
installed, be sure to lift the printer as  
described above. Do not grasp the grip  
of Tray 2 or the cover on its right side;  
otherwise, the media tray may be  
damaged.  
Front  
! If you get toner on your skin, wash it off with cool water and neutral  
detergent.  
WARNING!  
If you get toner in your eyes, wash it out immediately with cool water  
and consult a doctor. Material Safety Data Sheets (MSDS) information  
can be found at www.minolta-qms.com (click on the Answer Base).  
! Make sure any parts removed during cleaning are replaced before you  
plug in the printer.  
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Maintaining the Printer  
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Cleaning the Printer  
Always test any cleaning solution (such as a mild detergent) on a small area  
of your printer to check the solution’s performance.  
Exterior  
This item needs After...  
cleaning...  
Use  
Avoid  
Control panel  
Exhaust duct  
Every 30,000 A soft, dry cloth Sharp or rough  
single-sided  
pages or  
implements (such as  
wire or plastic cleaning  
pads)  
Cotton swab  
every 12  
months,  
whichever  
comes first.  
Any liquid  
Printer exterior  
A soft, damp  
cloth (mild  
detergent)  
Sharp or rough  
implements (such as  
wire or plastic cleaning  
pads)  
Abrasive or corrosive  
solutions that contain  
solvents (such as  
alcohol or benzene)  
Control Panel  
Exhaust Duct  
Printer  
Exterior  
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Interior  
Attention  
Be sure to turn off the printer and unplug the power cord before  
cleaning inside.  
This item needs After...  
cleaning...  
Use  
Avoid  
Duplex option  
feed rollers  
Media misfeeds occur  
frequently or the printout is cloth that detergents  
A damp  
Abrasives or  
dirty.  
has been  
wrung out  
well  
Tray 2 media  
rollers  
Tray 1 interior feed Every 30,000 single-sided  
A soft, dry Liquids,  
rollers  
pages, every 12 months, or cloth  
as needed, whichever  
comes first.  
abrasives, or  
detergents  
Laser lens cover  
Removing the waste toner  
bottle to clean around it.  
Every 30,000 single-sided  
pages, every 12 months, or  
as needed, whichever  
comes first.  
Printer interior  
Every 30,000 single-sided  
(such as the inside pages, every 12 months, or  
of the door, around as needed, whichever  
the waste toner  
bottle)  
comes first.  
Media Rollers  
The accumulation of paper dust and other debris on the paper transport roller  
can cause media-feeding problems.  
Tray 1 (Multipurpose Tray) Interior Feed Rollers  
1
Remove all media from Tray 1.  
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2
3
Pull the right-side door  
release $, and then open  
the right-side door %.  
%
$
While pressing down the media  
guide with one hand, clean the feed  
roller by wiping it with a soft, dry  
cloth.  
Media guide  
4
5
6
Close the media guide.  
Close the right door.  
Load the media into the tray again.  
Media feed roller  
Duplex Option Feed Rollers  
1
Open the duplex option door.  
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2
3
Clean the feed rollers by wiping them  
with a soft, damp cloth that has been  
wrung out well.  
Close the duplex option door.  
Tray 2 (Optional Lower Feeder Unit) Media Rollers  
1
2
Turn off the printer, unplug the power  
cord, and disconnect all interface  
cables.  
Remove the media from Tray 2.  
3
4
Remove the waste toner bottle.  
"#  
The waste toner bottle  
contains waste toner. Be  
careful not to tilt the bottle  
while removing it.  
Hold the waste toner bottle vertically,  
and then plug the two openings with  
the caps.  
"#  
"#  
Place the removed waste toner bottle, with the openings facing up,  
on a stable surface (not the printer).  
Removing the waste toner bottle first will permit a clearer view of  
the brackets.  
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5
Remove the brackets (two at the front and one at the back) used to attach  
the lower feeder unit to the printer..  
WARNING!  
Your printer weighs approximately 62 lbs (28 kg). Be sure to have  
help when lifting and moving it.  
6
Open the right door of the lower  
feeder unit.  
7
Lift the printer off of the lower feeder unit. Make sure two people are  
available to lift the printer when moving it.  
When moving the printer, keep the printer level to avoid toner spillage.  
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8
9
Wipe the paper feed rollers with a  
soft, damp cloth.  
Wipe the paper feed rollers inside the  
right door with a soft, damp cloth.  
10  
11  
With the right door still open, place  
the printer on the lower feeder unit.  
Install the brackets (two at the front and one at the back), and then close  
the right door.  
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12  
13  
Hold the waste toner bottle vertically,  
and then move the two caps from the  
openings onto the cap holders. Turn  
the caps clockwise to secure them.  
Set the bottom of the waste toner  
bottle into its compartment, and then  
push the top of the bottle into place.  
14  
15  
Slide the tray back into the printer.  
Reconnect the interface cables and  
power cord, and turn on the printer.  
"#  
In compliance with UL guidelines,  
“The appliance inlet is considered  
to be the main disconnect  
device.”  
Printer Interior and Laser Lens Cover  
1
Open the front door.  
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2
3
Remove the waste toner bottle.  
"#  
The waste toner bottle  
contains waste toner. Be  
careful not to tilt the bottle  
while removing it.  
Hold the waste toner bottle vertically,  
and then plug the two openings with  
the caps.  
"#  
Place the removed waste toner bottle, with the openings facing up,  
on a stable surface (not the printer).  
4
5
Pull out the laser lens cover.  
"#  
The laser lens cover cannot be  
removed. Do not pull it with too  
much force.  
Wipe the surface of the laser lens cover  
with a soft, dry cloth.  
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6
7
Reinsert the laser lens cover.  
Wipe the inside of the printer with a  
soft, dry cloth.  
8
9
Hold the waste toner bottle vertically,  
and then move the two caps from the  
openings onto the cap holders. Turn  
the caps clockwise to secure them.  
Set the bottom of the waste toner  
bottle into its compartment, and then  
push the top of the bottle into place.  
10  
11  
12  
Wipe the inside of the front door with  
a soft, dry cloth.  
Wipe the outside of the waste toner  
bottle with a soft, dry cloth.  
Close the front door.  
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Troubleshooting  
8
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Introduction  
This chapter provides information to aid you in resolving printer problems you  
may encounter, or at least guide you to the proper sources for help.  
Printing a configuration page  
Preventing media jams  
page 76  
page 77  
page 78  
page 79  
page 86  
page 89  
page 94  
page 101  
page 107  
Understanding the media path  
Clearing media jams  
Solving problems with media jams  
Solving other problems  
Solving problems with printing quality  
Status, error, and service messages  
Additional information  
Printing a Configuration Page  
Print a configuration (CONFIG) page to verify the printer is printing correctly.  
Press Key  
(Until) Display Reads  
IDLE/MAGICOLOR 2300DL  
LANGUAGE  
SPECIAL PAGES  
PRINT CONFIG PAGE  
The configuration page prints and the printer goes back  
to IDLE/MAGICOLOR 2300DL  
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Preventing Media Jams  
Make sure that...  
Media matches the printer specifications.  
Media is flat, especially on the leading edge.  
The printer is on a hard, flat, level surface.  
You store media in a dry location away from moisture and humidity.  
You remove transparencies from the output tray immediately to avoid static  
buildup.  
You always adjust the media guides in Tray 1 after inserting the media (a  
guide that is not properly adjusted can cause poor print quality, media jams,  
or printer damage).  
You load the media (for single-sided pages) printing-side up in Tray 1 or 2  
(many manufacturers place an arrow on the end of the wrapper to indicate  
the printing side).  
Avoid...  
Media that is folded, wrinkled, or excessively curled.  
Double feeding (remove the media and fan the sheets—they may be sticking  
together).  
Fanning transparencies since this causes static.  
Loading more than one type/size/weight of media in a tray at the same time.  
Overfilling the media input trays.  
Allowing the output tray to overfill (the face-down output tray has a  
200-sheet capacity—jamming may occur if you allow media to accumulate  
more than 200 sheets at a time).  
Allowing the output tray to fill with more than a few transparencies.  
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Understanding the Media Path  
Understanding the printer’s media path will help you locate media jams.  
1 Media exit  
2 Output tray  
3 Transfer belt  
4 Toner cartridge  
5 OPC drum cartridge  
6 Laser  
7 Tray 1 (multipurpose tray)  
8 Tray 2 (optional lower feeder unit  
with 500-sheet media tray)  
9 Fuser unit  
10 Duplex option  
11 Transfer roller  
12 Registration rollers  
13 Pickup rollers  
Tray 1 (Multipurpose Tray)  
Tray 1 is located at the left of the printer. The media is picked from Tray 1,  
passed under the OPC and the transfer belt, passed through the fuser, and  
delivered via the paper exit unit to the output tray on top of the printer.  
Tray 2 (Optional Lower Feeder Unit with 500-sheet Media  
Tray)  
The media tray is located at the bottom front of the printer. The media is  
picked from the tray, passed under the OPC drum cartridge and the transfer  
belt, passed through the fuser, and delivered via the paper exit unit to the  
output tray on top of the printer.  
Duplex Option  
The media is picked from a media tray, passed under the transfer belt,  
passed through the fuser, fed into the duplex option where the media  
undergoes a change in direction, cycles through the transfer belt and fuser  
again, and is delivered via the paper exit unit to the output tray, which is at the  
top of the printer.  
"#  
Since several sheets cycle through the printer/duplex unit at the same  
time, recovering from a media jam may require the removal of more  
than one sheet.  
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Clearing Media Jams  
To avoid damage, always remove jammed media gently, without tearing it.  
Any pieces of media left in the printer, whether large or small, can obstruct the  
media path and cause further jams. Do not reload media that has jammed.  
Attention  
The image is not fixed on the media before the fusing process. If you  
touch the printed surface, the toner may stick to your hands, so be  
careful not to touch the print face when removing the jammed media.  
Make sure not to spill any toner inside the printer.  
Unfused toner can dirty your hands, clothes, or anything else it gets on.  
If you accidentally get toner on your clothes, lightly dust them off as  
much as possible. If some toner remains on your clothes, use cool, not  
hot water, to rinse the toner off. If toner gets on your skin, wash it off  
with water or a neutral detergent.  
WARNING!  
If you get toner in your eyes, wash it out immediately and consult a  
doctor. Material Safety Data Sheets (MSDS) information can be found at  
www.minolta-qms.com (click on the Answer Base).  
If, after clearing the media jam, the jam message in the control panel window  
persists, open and close the printer’s doors. This should clear the jam  
message.  
Handling Media Jams by Location  
Location of Jam  
Tray 1  
Page Reference  
page 79  
Tray 2  
page 80  
Inside the printer  
Near the duplex option  
In the output tray  
page 82  
page 84  
page 85  
Tray 1 (Multipurpose Tray)  
1
Remove the media from Tray 1.  
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2
3
Carefully remove the jammed media.  
Fan the removed media to prevent  
static buildup and even up the front  
edges.  
"#  
Do not fan transparencies  
before loading them. Resulting  
static electricity may cause  
printing errors.  
4
5
Reinsert the media printing face up.  
Make sure the media is lying flat and doesn’t exceed the media limit mark.  
Check to see if the media width guides are correct.  
Open the right-side door, then close it.  
The media jam message is no longer displayed in the printer message  
window.  
Tray 2 (Optional Lower Feeder Unit Media Tray)  
1
While pressing in the tabs on each  
side of the media tray, remove the  
media tray.  
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2
Carefully remove the jammed media in  
the direction shown on the illustration  
and dispose of it.  
3
4
Remove the media from Tray 2, fan it to  
prevent static buildup, and even up the  
front edges.  
Reinsert the media printing face up.  
Make sure the media is lying flat and  
doesn’t exceed the media limit mark.  
5
6
Slide the tray back into the printer.  
Open the right-side door, then  
close it.  
The media jam message is no longer  
displayed in the printer message  
window.  
Inside Tray 2’s Right Door  
1
2
3
Open the right door of the lower feeder unit.  
Carefully remove the jammed media.  
Close the door.  
The media jam message is no longer  
displayed in the printer message  
window.  
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Inside the Printer  
Media Path Jam  
1
Pull the right door release lever, and  
then carefully open the right door. If Tray  
2 is installed, the lower-right door opens  
at the same time that the right door is  
opened.  
Attention  
Do not pull jammed media from the  
top of the printer through the fuser  
unit; otherwise, unfused toner may  
dirty the fuser rollers.  
If it is difficult to remove the jammed  
media, turn the misfeed-clearing dial  
counterclockwise to feed the media  
downward.  
2
3
If a misfeed occurs in the vertical  
transport area, open the inner media  
guide, and then pull the misfed media  
down to remove it.  
Close the inner media guide.  
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Fuser Jams  
1
Lift up the two fuser unit levers.  
When removing the jammed media,  
be careful not to touch the transfer  
belt. Touching the transfer belt may  
result in decreased print quality.  
2
Open the misfeed-clearing guide for  
the fuser unit, and then, while checking  
the misfeed, pull the jammed media  
down to remove it.  
3
4
Close the misfeed-clearing guide for  
the fuser unit.  
Lower the two fuser unit levers.  
Attention  
Be sure to lower the two fuser unit  
levers before closing the right door. If  
the levers are not lowered, the right  
door cannot be closed.  
5
Close the right-side door.  
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If the optional lower feeder unit is installed, close the lower-right door.  
The media jam message is no longer displayed in the printer message  
window.  
Check the right-side release to make sure the door is securely closed.  
Duplex Option  
1
Pull off the top of the duplex option to  
open the duplex option cover.  
2
Remove the jammed media in the directions shown in the illustration.  
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3
Open the right-side door, then close it.  
If the optional media feed unit is installed, close the lower-right door.  
The media jam message is no longer displayed in the printer message  
window.  
Output Tray  
Remove jammed media from the output tray by gently pulling it to the left  
away from the media exit area.  
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Solving Problems with Media Jams  
"#  
Frequent jams in any area indicate that area should be checked,  
repaired, or cleaned. Repeated jams may also happen if you’re using  
unsupported print media.  
Symptom  
Cause  
Solution  
Several  
sheets go  
The front edges of  
the media are not  
Remove the media and even up the  
front edges, then reload it.  
through the even.  
printer  
The media is moist  
Remove the moist media and replace it  
with new, dry media.  
together.  
from humidity.  
Too much static  
Do not fan transparency media.  
electricity is present.  
Media jam  
message  
stays on.  
Right-side door  
needs to be opened the printer again.  
and closed again to  
Open and close the right-side door of  
reset the printer.  
Some media remains Recheck the media path and make  
jammed in the printer. sure you have removed all of the  
media jams.  
Duplex  
The wrong media is Use only supported media. See “Media  
option jams. being used.  
Specifications” on page 11.  
Only plain paper, 16–24 lb (60–90  
g/m2) can be autoduplexed if the  
optional duplex unit is installed and the  
media type is set properly in the driver.  
Only plain paper, 16–24 lb (60–90 g/  
m2) can be autoduplexed. See “Media  
Specifications” on page 11 for  
supported sizes.  
Make sure that you have not mixed  
media types in Tray 1.  
Do not duplex custom-sized media,  
envelopes, labels, thick stock, or  
transparencies.  
Media may still be  
jammed.  
Recheck the media path inside the  
duplex unit and make sure that you  
have removed all of the jammed  
media.  
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Symptom  
Cause  
Solution  
Media is  
jamming.  
The media is not  
correctly positioned in reposition the media properly in the  
the tray. tray.  
Remove the jammed media and  
The number of sheets Remove the excess media and reload  
in the tray exceeds  
the maximum  
allowed.  
the correct number of sheets in the  
tray.  
The media guides are Adjust the regulation guides in the tray  
not correctly adjusted to match the size of the media.  
to the media size.  
The media in the  
optional tray is not  
under the media  
separating tabs.  
Remove the media and reload it so  
that the right-front and right-rear  
corners are under the  
media-separating tabs.  
Warped or wrinkled Remove the media, smooth it out, and  
media is loaded in the reload it. If it still jams, do not use that  
tray.  
media.  
The media is moist  
from humidity.  
Remove the moist media and replace it  
with new, dry media.  
Custom-sized media, Special media must be loaded in Tray  
envelopes, labels,  
postcards, thick  
stock, or  
1 only.  
transparencies are  
loaded in Tray 2.  
The recommended  
Load the transparencies or labels  
transparency (OHP) according to the manufacturer’s  
or label paper is  
facing the wrong way  
in Tray 1.  
instructions.  
Envelopes are facing Load the envelopes in Tray 1 so the  
the wrong way in  
Tray 1.  
flaps are facing down.  
If the flaps are on the short edge, set  
the envelopes in Tray 1 so that the  
flaps are on the printer side.  
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Symptom  
Cause  
Solution  
Media is  
jamming.  
Multiple sheets of  
transparency (OHP) the tray one sheet at a time. Do not fan  
Remove the OHP media and load it in  
media are collecting transparencies before loading them.  
static electricity in the  
tray.  
The media is moist  
from humidity.  
Remove the moist media and replace it  
with new, dry media.  
Unsupported media Use media that is covered by the  
(wrong size,  
printer warranty.  
thickness, type, etc.)  
is being used.  
Media supply roller is Clean the media supply roller.  
dirty.  
For more details, refer to “Media  
Rollers” on page 67.  
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Solving Other Problems  
Symptom  
Cause  
Solution  
Printer  
The power cord is not Turn the power switch off (O position),  
power is not correctly plugged into then remove the power cord from the  
on.  
the outlet.  
outlet and plug it back in.  
Something is wrong Plug another electrical appliance into  
with the outlet  
connected to the  
printer.  
the outlet and see whether it operates  
properly.  
The power switch is Set the power switch to the off (O)  
not correctly turned  
on (I position).  
position, then set it back to the on (I)  
position.  
The printer is  
Use a power source with the  
connected to an  
specifications listed in appendix A,  
outlet with a voltage “Technical Specifications.”  
or frequency that  
does not match the  
printer specifications.  
Data was  
An error message is Handle according to the message  
sent to the  
displayed in the  
displayed.  
printer, but it message window.  
doesn’t print.  
The control A high-capacity toner  
In the ENGINE/CHANGE TONER SZ  
menu, select the capacity listed on the  
toner cartridge label.  
panel  
displays  
TONER  
LOWmuch  
sooner than  
expected  
cartridge was loaded,  
but the toner size was  
set at standard  
capacity.  
The toner cartridge is Remove the toner cartridge and check  
defective.  
for damage. If it is damaged, replace it  
(Engine/Replace Toner menu).  
You can’t  
print a  
The media tray is  
empty.  
Check that the media trays are loaded  
with media, in place, and secure.  
configuration  
page.  
The printer’s doors  
aren’t closed  
securely.  
Make sure the doors are closed  
securely. Close all doors gently to  
avoid jarring the printer. Make sure the  
waste toner bottle in installed correctly.  
There is a media jam. Check for a media jam.  
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Symptom  
Cause  
Solution  
Printing  
The printer is set to a It takes more time to print with special  
takes too  
much time. (for example, thick  
stock or  
slow printing mode  
media. When using regular paper,  
make sure that the media type is set  
properly in the driver.  
transparency).  
The printer is set to  
It takes time for printing to start in  
power saving mode. power saving mode. If you do not want  
to use this mode, disable it.  
The job is very  
complex.  
Wait. No action needed.  
The printer memory is Add more memory.  
insufficient.  
Blank pages One or more of the  
Check the toner cartridges. The image  
toner cartridges are does not print if the cartridges are  
defective or empty. empty.  
come out  
during a  
printing job.  
The wrong media is Check that the media type set in the  
being used.  
driver matches the media loaded in the  
printer.  
Printer  
The printer was in the When in the menu structure, select  
your choice before two minutes elapse.  
returned to menu structure  
without a selection  
being made within  
two minutes.  
IDLEbefore  
the menu  
was  
changed.  
Not all pages The printer has the  
Check your cable.  
print.  
wrong kind of cable,  
or the printer is not  
configured for the  
correct cable and  
port.  
The Cancel key was Make sure no one pressed the Cancel  
pressed.  
key while your job was printing.  
The media tray is  
empty.  
Check that the media trays are loaded  
with media, in place, and secure.  
A document is printed Print the overlay file using a magicolor  
with an overlay file  
which has been  
created by a  
2300 DL driver from the magicolor  
2300 DL Utilities and Documentation  
CD-ROM.  
non-magicolor 2300  
DL driver.  
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Symptom  
Cause  
Solution  
Printer  
The power cord is not Turn off the unit, confirm that the power  
properly connected to cord is properly connected to the AC  
resets or  
turns off  
frequently.  
the AC outlet.  
outlet, and turn the unit back on.  
A system error  
occurred.  
Contact Technical Support with the  
error information. See the Service &  
Support Guide for a list of sources of  
service and support in the Americas.  
The most up-to-date worldwide  
information can be found at  
www.minolta-qms.com.  
You are  
Media or settings are For autoduplexing, make sure that you  
experiencing not correct.  
problems  
duplexing.  
have a duplex option installed.  
Make sure that you are using correct  
media.  
! See the table on page 11 for  
supported media.  
! Do not duplex custom-sized media,  
envelopes, labels, postcards, thick  
stock, or transparencies.  
! Make sure that you have not mixed  
media types in Tray 1.  
Make sure that your document has  
more than one page.  
Use the printer driver to make sure that  
the duplex unit is in the “Installed  
Options” list on the Config Page.  
In the printer driver (Properties/Setup/  
Duplex/Booklet), choose “Short Edge  
Binding” (flipped as on a clipboard) or  
“Long Edge Binding” (flipped as in a  
loose-leaf notebook).  
For N-up on duplexed pages, choose  
Collate only in the driver’s Paper Tab.  
Do not set collation in the application.  
With N-up on Both the driver and  
For N-up on multiple copies, choose  
multiple  
the application have Collate only in the driver’s Paper Tab.  
copies, the been set for collation. Do not set collation in the application.  
output is  
incorrect.  
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Symptom  
Cause  
Solution  
Booklet Left Both the driver and  
For Booklet Left Binding and Booklet  
and Right  
Binding  
output is  
incorrect.  
the application have Right Binding, choose Collate only in  
been set for collation. the driver’s Paper Tab. Do not set  
collation in the application.  
The printer The printer pauses  
Wait while your printer automatically  
pauses to do an AIDC calibration cycle  
pauses  
for the color  
approxi-  
mately 90  
seconds.  
calibration procedure after 200 1-sided pages of a  
(also known as the  
Auto-Image Density  
Control [AIDC] cycle).  
continuous print run.  
This process is  
provided to make  
sure reliable printer  
operation with  
optimum output  
quality. If you open  
the door before the  
display reads IDLE/  
MAGICOLOR  
2300DL, the printer  
stops and repeats the  
calibration cycle.  
The printer The printer pauses  
Wait while your printer automatically  
pauses to do an AIDC calibration cycle  
pauses  
for the color  
approxi-  
calibration procedure after rebooting your printer when there  
has been an environmental change  
mately 150 (also known as the  
seconds.  
Auto-Image Density such as in temperature or humidity.  
Control [AIDC] cycle).  
Wait while your printer automatically  
pauses to do an AIDC calibration cycle  
after “waking up” from ENERGY  
SAVER with more than 1,000 pages  
since the last AIDC cycle.  
This process is  
provided to make  
sure reliable printer  
operation with  
optimum output  
quality. If you open  
the door before the  
display reads IDLE/  
Wait while your printer automatically  
pauses to do an AIDC calibration cycle  
after the installation of a new toner  
cartridge or OPC drum.  
MAGICOLOR  
2300DL, the printer  
stops and repeats the  
calibration cycle.  
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Symptom  
Cause  
Solution  
You hear  
unusual  
noises.  
The printer is not  
level.  
Put the printer on a flat, hard, level  
surface not to exceed ±1° slant in any  
direction.  
The media tray is not Remove the media tray that you are  
installed correctly.  
printing from and reinsert it completely  
into the printer.  
There is a foreign  
object stuck inside  
the printer.  
Turn off the printer and remove the  
object. If you cannot remove it, contact  
Technical Support.  
The  
The PageScope Light The PageScope Light Administrator  
password has a 1-character minimum  
web-based Admininistrator’s  
utility cannot password is incorrect. and a 4-character maximum.  
be accessed.  
Media is  
wrinkled.  
The media is moist  
from humidity or  
Remove the moist media and replace it  
with new, dry media.  
having water spilled  
on the paper supply.  
The transfer roller or Check them for damage. If necessary,  
fuser unit may be  
defective.  
contact Technical Support with the  
error information. Go to www.minolta-  
qms.com/support/ or see the Service &  
Support Guide for support telephone  
numbers.  
Unsupported media Use MINOLTA-QMS-approved media.  
is being used.  
Refer to “Media Types” on page 12.  
Check www.minolta-qms.com/  
products/ for currently approved media.  
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Solving Problems with Printing Quality  
Symptom  
Cause  
Solution  
Nothing is  
printed, or  
there are  
One or more of the  
toner cartridges are for damage. If it is damaged, replace it  
damaged. (Engine/Replace Toner menu).  
Remove the toner cartridge and check  
blank spots  
on the  
printed page.  
The printer driver is Select the proper setting in the printer  
not set correctly.  
driver to switch from transparency  
(OHP) film to plain paper.  
The OPC drum  
Remove the OPC drum cartridge and  
cartridge is damaged. check for damage. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
The media is moist  
from humidity.  
Adjust the humidity for paper storage.  
Remove the moist media and replace it  
with new, dry media.  
The media set in the Load the correct media in the printer.  
printer driver  
mismatches the  
media loaded in the  
printer.  
The power source  
does not match the  
printer specifications.  
Use a power source with the proper  
specifications.  
Several sheets are  
Remove the media from the tray and  
being fed at the same check for static electricity. Fan plain  
time.  
paper or other media (but not  
transparencies), and replace it  
in the tray.  
Media is not set  
Remove the media, tap it to straighten  
properly in the media it out, return it to the media tray, and  
tray(s).  
realign the media guides.  
The printer is not  
sitting on a level  
surface.  
Relocate the printer on a flat, hard,  
stable, level surface that is large  
enough to hold the printer.  
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Symptom  
Cause  
Solution  
Entire sheet One or more of the  
Remove the toner cartridge and check  
is printed in toner cartridges are for damage. If it is damaged, replace it  
black or  
color.  
defective.  
(Engine/Replace Toner menu).  
The OPC drum  
Remove the OPC drum cartridge and  
cartridge is damaged. check for damage. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
Image is too Laser lens cover is  
light; there is dirty.  
low image  
Clean the laser lens cover and perform  
an AIDC calibration cycle through the  
Engine/Service/Power On Test menu.  
Wait until the test is finished and  
IDLE/MAGICOLOR 2300DL is  
displayed.  
density.  
The media is moist  
from humidity.  
Remove the moist media and replace  
with new, dry media.  
There is not much  
toner left in the  
cartridge.  
Replace the toner cartridge (Engine/  
Replace Toner menu). If the new  
cartridge capacity is different, select  
the toner cartridge capacity in the  
Engine/Change Toner Sz menu.  
One or more of the  
Remove the toner cartridge and check  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
(Engine/Replace Toner menu).  
Media type may be  
set incorrectly.  
When printing envelopes, labels,  
postcards, thick stock, or  
transparencies specify the appropriate  
media type in the printer driver.  
Image is too One or more of the  
Remove the toner cartridge and check  
dark.  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
(Engine/Replace Toner menu).  
The OPC drum  
Remove the OPC drum cartridge and  
cartridge is damaged. check for damage. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
95  
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Symptom  
Cause  
Solution  
Image is  
blurred;  
One or more of the  
toner cartridges are for damage. If it is damaged, replace it  
Remove the toner cartridge and check  
backgroundis defective.  
lightlystained;  
(Engine/Replace Toner menu).  
The OPC drum may Reinstall the OPC drum cartridge. If it  
there is  
be misinstalled or  
defective.  
is damaged, replace the OPC drum  
cartridge and waste toner bottle.  
insufficient  
gloss of the  
printed  
image.  
The print or One or more of the  
Install new toner cartridges (Engine/  
color density toner cartridges may Replace Toner menu).  
may be  
uneven.  
be near empty or  
damaged.  
The OPC drum may Reinstall the OPC drum cartridge. If it  
have been  
misinstalled or is  
defective.  
is damaged, replace the OPC drum  
cartridge and waste toner bottle.  
The printer is not on a Level the printer (not exceeding ±1°  
level enough surface. slant at any point around the machine).  
Irregular  
print or  
mottled  
image  
The media is moist  
from humidity.  
Remove the moist media and replace it  
with new, dry media.  
Humidity may be too Adjust the humidity in the paper  
high.  
storage area.  
appears.  
Media with  
Use media that is covered by the  
printer warranty.  
specifications not  
covered by the printer  
warranty is being  
used.  
One or more of the  
Remove the toner cartridge and check  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
(Engine/Replace Toner menu).  
The OPC drum  
Remove the OPC drum cartridge and  
cartridge is damaged. check for damage. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
96  
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Symptom  
Cause  
Solution  
There is  
The media is moist  
from humidity.  
Remove the moist media and replace it  
with new, dry media.  
insufficient  
fusing or the  
imagecomes  
off when  
Media with  
Use media that is covered by the  
printer warranty.  
specifications not  
covered by the printer  
warranty is being  
used.  
rubbed.  
The media type may When printing envelopes, labels,  
be incorrectly set.  
postcards, thick stock, or  
transparencies the appropriate media  
type must be specified in the printer  
driver.  
There are  
toner  
One or more of the  
toner cartridges are front of the page:  
If the toner smudges are on only the  
smudges or misinstalled or  
Remove the toner cartridge and check  
for damage. If it is damaged, replace it  
(Engine/Replace Toner menu).  
residual  
images.  
defective.  
97  
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Symptom  
Cause  
Solution  
There are  
toner  
The paper transport Clean the paper transport, pressure,  
rollers may be dirty. and fuser oil rollers.  
smudges on  
the back side  
of the page  
(whether or  
not it has  
been  
If you think the transport roller should  
be replaced, contact Technical  
Support with the error information. See  
the Service & Support Guide for a list  
of sources of service and support in  
the Americas. The most up-to-date  
worldwide information can be found at  
www.minolta-qms.com.  
duplexed).  
The media path is  
dirty with toner.  
Print several blank sheets and the  
excess toner should disappear.  
One or more of the  
Remove the toner cartridge and check  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
(Engine/Replace Toner menu).  
The OPC drum  
Remove the OPC drum cartridge and  
cartridge is defective. check for damage. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
Abnormal  
The laser lens cover Check to see if the laser lens cover is  
areas (white, may be dirty.  
black, or  
dirty. If necessary, clean it with a clean  
soft cloth.  
color)appear  
in a regular  
pattern.  
The toner cartridge is Remove the toner cartridge with the  
damaged.  
color causing the abnormal image.  
Replace it with a new toner cartridge.  
The OPC drum  
Replace the OPC drum cartridge and  
cartridge is damaged. waste toner bottle.  
Image  
The laser lens cover Clean the laser lens cover with a soft,  
defects.  
is dirty.  
dry cloth.  
The toner cartridge is Remove the toner cartridge and check  
leaking.  
for damage. If it is damaged, replace it  
(Engine/Replace Toner menu).  
The toner cartridge is Remove the toner cartridge with the  
damaged.  
color causing the abnormal image.  
Replace it with a new toner cartridge.  
The OPC drum  
Replace the OPC drum cartridge and  
cartridge is damaged. waste toner bottle.  
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Symptom  
Cause  
Solution  
Lateral lines The printer is not on a Level the printer (not exceeding ±1°  
or bands  
appear on  
image.  
level enough surface. slant).  
The media path is  
dirty with toner.  
Print several sheets and the excess  
toner should disappear.  
One or more of the  
Remove the toner cartridge and check  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
(Engine/Replace Toner menu).  
The OPC drum  
Remove the OPC drum cartridge and  
surface is scratched check the green photosensitive  
or damaged.  
surface for scratches. If it is damaged,  
replace the OPC drum cartridge and  
waste toner bottle.  
Colors look One or more of the  
Remove the toner cartridges and verify  
drastically  
wrong.  
toner cartridges are that the toner is distributed evenly on  
malfunctioning or  
expired.  
the cartridge roller, and reinstall the  
toner cartridges.  
One or more of the  
toner cartridges are  
low or out.  
Check the control panel for an X  
TONER LOWor XTONER REPLACE  
message. If necessary, replace the  
specified toner cartridge.  
Colors are  
not  
The front door may  
not be properly  
closed.  
Make sure that the printer’s front door  
is closed.  
registering  
properly;  
colors are  
mixed or  
have page-  
to-page  
The OPC drum  
cartridge is not  
correctly seated.  
Remove the OPC drum cartridge and  
reinstall it.  
One or more of the  
toner cartridges are for damage. If it is damaged, replace it  
defective.  
Remove the toner cartridge and check  
variation.  
(Engine/Replace Toner menu).  
The media is moist  
from humidity.  
Remove the moist media and replace it  
with new, dry media.  
Line art does The line art setting for In the driver, go to Properties/Quality  
not print in  
color.  
2400 x 600 dpi  
requires Color  
Matching to be turned  
off.  
and choose Off in the Color Matching  
area.  
If you want color, lower the resolution  
to 1200 x 600 or 600 x 600.  
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Symptom  
Cause  
Solution  
The color  
has a poor  
reproduc-  
tion or has  
poor color  
density.  
The paper image  
transfer is defective. necessary, replace the entire drum  
cartridge.  
Check the OPC drum cartridge. If  
The Auto-Image  
Density Control  
(AIDC) detection  
sensor is dirty.  
Clean the laser lens cover and perform  
an AIDC calibration cycle through the  
Engine/Service/Power On Test menu.  
Wait until the test is finished and  
IDLE/MAGICOLOR 2300DL is  
displayed.  
If the problem persists, contact  
Technical Support. See the Service &  
Support Guide for a list of sources of  
service and support in the Americas.  
The most up-to-date worldwide  
information can be found at  
www.minolta-qms.com.  
If the problem is not resolved, even after all of the above have been  
performed, contact Technical Support with the error information. Go to  
www.minolta-qms.com/support/ or see the Service & Support Guide for  
support telephone numbers.  
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Status, Error, and Service Messages  
Status, error, and service messages are displayed in the control panel  
message window. They provide information about your printer and help you  
locate many problems. When the condition associated with a displayed  
message has changed, the message is cleared from the window.  
Standard Status Messages  
This message...  
means...  
do this...  
CALIBRATING  
After 200 1-sided pages of a No action needed.  
continuous print run, after  
replacing consumables, and  
after rebooting your printer  
after environmental  
changes, your printer  
automatically pauses to do  
an Auto-Image Density  
Control (AIDC) cycle. This  
process is provided to make  
sure reliable printer  
operation with optimum  
output quality.  
CANCELLING JOB  
ENERGY SAVER  
The job is being cancelled.  
The printer is in energy  
saver mode to reduce power  
consumption during periods  
of inactivity. When a print job  
is received, the printer  
returns to normal power  
within 180 seconds.  
IDLE  
MAGICOLOR 2300DL  
The printer is on and ready  
to receive data.  
PRINTING  
The printer is printing.  
PROCESSING  
The printer is processing  
data.  
WARMING UP  
The printer is warming up.  
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Error Messages  
This message...  
means...  
do this...  
NO TONER UNIT X  
The COLORtoner  
cartridge is not  
Install the indicated  
toner cartridge.  
installed properly.  
COVER OPEN  
TRAY 2  
The right door of  
Tray 2 is open.  
Close the side cover.  
DRAWER OPEN  
TRAY 2  
The media tray is  
not fully inserted into the media feed unit.  
Tray 2.  
Insert the media tray into  
DRUM CARTRIDGE  
NOT ATTACHED  
The OPC drum  
cartridge is not  
installed.  
Install the drum  
cartridge.  
DUPLEX UNIT  
NOT ATTACHED  
Duplex printing was Stop the print job, and  
specified with the then either change the  
printer driver, but the printer driver setting or  
duplex unit is not  
attached to the  
printer.  
attach the duplex unit to  
the printer.  
ERROR  
MEMORY OVER FLOW  
The printer has  
received more data  
than can be  
processed by its  
internal memory.  
Turn the printer off, and  
then, after a few  
seconds, turn it on  
again. Decrease the  
amount of data to be  
printed (for example, by  
decreasing the  
resolution), and then try  
printing again.  
Otherwise, install an  
optional memory  
module.  
ERROR  
VIDEO UNDER RUN  
The amount of data to Turn the printer off, and  
be printed exceeds then, after a few  
the printer's internal seconds, turn it on  
data transmission  
speed.  
again. Decrease the  
amount of data to be  
printed (for example, by  
decreasing the  
resolution), and then try  
printing again.  
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This message...  
means...  
do this...  
MEDIA JAM  
Media has jammed in Locate and remove the  
DUPLEX UPPER  
the duplex unit.  
jam.  
MEDIA JAM  
EXIT  
Media has jammed  
between the print  
engine and the output  
tray.  
A media jam has  
been detected  
between the fuser  
and output tray rollers  
located near the top  
cover.  
Exit jams occur in the  
media eject area.  
MEDIA JAM  
FUSER  
Media has jammed  
leaving the fuser  
area.  
MEDIA JAM  
TRANSFER ROLLER  
Media jams occur in  
the transfer roller  
area. This type of jam  
means that the media  
did not make it to the  
paper exit area.  
MEDIA JAM  
TRAY X  
Media has jammed  
while being pulled  
from the specified  
tray (X).  
X TONER LOW  
The X(color) toner is Replace the specified  
low and should be  
replaced within 200  
pages at 5%  
color toner.  
coverage of letter/A4  
pages.  
DRUM LOW  
The OPC drum  
cartridge is nearing  
Replace the OPC drum  
cartridge and waste  
end of life and should toner bottle.  
be replaced or the  
quality eventually  
fades.  
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This message...  
means...  
do this...  
PRINTER COVER  
OPEN  
Printer’s front door is Close the front door.  
open and must be  
closed.  
PUT X IN TRAY Y SIZE Put X(paper or media Install the correct media  
type) in Tray Y(Tray 1 size or type into the tray  
or 2 as specified).  
specified.  
PUT X IN TRAY Y  
Put X(paper or media Install the correct media  
type) in Tray Y(Tray 1 type into the tray  
or 2 as specified).  
specified.  
SIZE MISMATCH  
The media size set  
Install the correct media  
with the printer driver size.  
is different from the  
size of media loaded.  
SIZE/TYPE ERROR  
The media size or  
type set with the  
printer driver is  
different from the type  
of media loaded into  
Tray 1.  
Install the correct media  
size or type.  
SIZE/TYPE ERROR  
DUPLEX  
The media size or  
type set with the  
printer driver is  
Use the correct media  
size or type when  
duplexing.  
different from the type  
being duplexed.  
TONER EMPTY  
The COLOR(specified Replace the toner  
COLOR  
color) toner cartridge cartridge. (Engine/  
is empty.  
Replace Toner)  
TRAY X EMPTY  
Tray X(Tray 1 or 2)  
Install media into the  
was specified with the tray specified.  
printer driver for  
printing, but Tray Xis  
empty.  
TRAY 2  
NOT ATTACHED  
Tray 2 was specified Stop the print job, and  
with the printer driver then either change the  
for printing, but Tray 2 printer driver setting or  
is not attached to the attach Tray 2 to the  
printer.  
printer.  
TRAY 2 LOW  
Tray 2 is almost out of Prepare more media to  
media.  
replenish the tray.  
WASTE: NEAR FULL  
The waste toner  
bottle is nearly full.  
Install a new waste toner  
bottle.  
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This message...  
means...  
do this...  
WASTE TONER BOX  
FULL  
The waste toner in  
the waste toner bottle drum cartridge, and then  
Prepare a new OPC  
is full.  
replace the drum  
cartridge and the waste  
toner bottle.  
WASTE TONER BOX  
NOT ATTACHED  
The waste toner  
bottle is not installed. bottle.  
Install the waste toner  
105  
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Service Messages  
A service message sometimes occurs as a result of an unusual combination  
of events, not because of an actual problem. When the printer stops and a  
service message displays in the message window, turn the printer off and  
then back on. This often clears the service message indicator, and printer  
operation resumes. Always try this before making a service call.  
Service calls should be placed to the vendor from whom you purchased  
the printer. If you cannot get service from your vendor, see the Service &  
Support Guide for a list of sources of service and support in the Americas.  
The most up-to-date worldwide information can be found at  
www.minolta-qms.com.  
This service  
message...  
means...  
do this...  
ERROR  
AIDC SENSOR  
AIDC sensor error.  
Contact Technical  
Support with the error  
information.  
ERROR  
COMMUNICATION  
A communication error Check that the interface  
occurred in the parallel, cable is properly  
USB or Ethernet  
interface.  
connected to the printer.  
If the error continues to  
appear even though the  
cables are correctly  
connected, contact  
Technical Support.  
ERROR  
CONTROLLER  
Controller internal error. Contact Technical  
Support with the error  
information.  
ERROR  
DIMM  
SDRAM DIMM error.  
Contact Technical  
Support with the error  
information.  
ERROR  
RAM  
RAM writing/reading  
error.  
Contact Technical  
Support with the error  
information.  
ERROR  
ROM  
ROM error.  
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This service  
message...  
means...  
do this...  
ILLEGAL ERROR  
DUPLEX  
You do not have a  
duplex option installed  
Install a duplex option.  
Incorrect paper size/  
type is duplexed.  
Duplex only supported  
media size/type.  
FATAL ERROR  
CODE:XX  
An error has been  
detected with the item  
indicated “XX” in the  
service message.  
Reboot the printer. This  
often clears the service  
message indicator, and  
printer operation can  
resume.  
If the problem persists,  
contact Technical  
Support. See the  
Service & Support  
Guide for a list of  
sources of service and  
support in the Americas.  
The most up-to-date  
worldwide information  
can be found at  
www.minolta-qms.com.  
Additional Assistance  
If you’ve followed all of the instructions in this guide and still have problems  
you can’t solve, check our Answer Base at www.minolta-qms.com/support  
for a solution.  
See the Service & Support Guide for a list of sources of service and support  
in the Americas.  
The most up-to-date worldwide information can be found at  
www.minolta-qms.com.  
107  
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Installing  
Accessories  
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Introduction  
Attention  
It’s very important to protect the printer controller board and any  
associated daughterboard or module from electrostatic damage while  
performing any task involving the controller board.  
Attention  
Use of accessories not manufactured/supported by MINOLTA-QMS is  
not supported by your printer and will void your warranty.  
This chapter provides information about the following accessories. Contact  
your local vendor or www.minolta-qms.com for compatibility and purchase  
information.  
Dual In-Line  
Memory Modules  
(DIMMs)  
128 or 256 MB PC-100- or PC-133-Compliant  
SDRAM DIMM, up to a maximum of 288 MB  
Duplex Option  
Automatic duplexing  
Lower Feeder Unit 500-sheet media tray included  
Check www.minolta-qms.com for availability of additional accessories.  
BuzzBox  
Parallel (US only)  
Wireless Interface  
Supported by external wireless communications  
adapter  
Attention  
Installing accessories always requires that the printer and accessories  
are turned off and unplugged during installation.  
110  
Introduction  
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Antistatic Protection  
Attention  
It’s very important to protect the printer controller board and any  
associated daughterboard or module from electrostatic damage while  
performing any task involving the controller board.  
If an antistatic wrist strap is provided in your printer option kit, attach  
one end of it to your wrist and the other end to any convenient electrical  
ground (for example, the bare metal chassis of equipment, as on the  
back of a computer, that is plugged in but turned off). Never attach the  
wrist strap to any piece of equipment with an electrical current present.  
Turn off all power switches first. Plastic, rubber, wood, painted metal  
surfaces, and telephones are not acceptable grounding points. The  
printer isn’t an acceptable grounding point either because it must be  
unplugged before you perform this task.  
If you don’t have an antistatic wrist strap, discharge your body’s static  
electric charge by touching a grounded surface before you handle any  
printer boards or components and before removing the controller  
board. Also avoid walking around after grounding yourself.  
Dual In-Line Memory Module (DIMM)  
Dual in-line memory modules (or DIMMs) are compact circuit boards with  
surface-mount memory chips.  
Your printer comes with 32 MB SDRAM printer memory on board. However,  
you can upgrade to a maximum of 288 MB of RAM through the installation  
of additional DIMM. Additional memory must be 128 or 256 MB, PC-100- or  
PC-133-Compliant SDRAM DIMM. Your printer comes with one free  
DIMM slot.  
"#  
You may also need additional memory (DIMM) for larger than letter/A4  
media, for complex graphics, and for duplex printing.  
How Much Memory Do You Need?  
The amount of RAM installed in your printer governs which resolutions can be  
used with each media size.  
111  
Antistatic Protection  
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If a certain resolution is chosen and enough memory is not installed in the  
printer, the file is printed using the next lower resolution that can handle the  
job. For example, if you attempt to print a 4-color simplex high-coverage  
image at 1200 x 600 dpi resolution on legal media, but the printer has only  
32 MB of RAM instead of the required 64 MB minimum, the file prints at  
600 x 600 dpi.  
Your printer will print all print jobs at the highest resolution that the installed  
memory will support.  
Basic Functionality  
The printer is capable of printing 4-color standard business documents  
(simplex and duplex) at 2400 x 600 dpi resolution with the base 32 MB  
on-board memory.  
Improved Performance or High Coverage  
The table below summarizes the amount of system memory (MB) required  
to achieve printing at levels of high coverage (such as full-page-size  
photographs).  
In general, performance improves with increased memory size.  
Print Type  
600 x 600  
1200 x 600  
1200 x 600 Line Art  
2400 x 600  
Mono-  
4-Color  
Mono-  
4-Color  
Mono-  
4-Color  
Mono-  
4-Color  
chrome  
chrome  
chrome  
chrome  
Media  
Size  
S
D
S
D
S
D
S
D
S
D
S
D
S
D
S
D
Letter, A4  
Legal  
32  
32  
32  
32  
32  
32  
128 32  
128 32  
32  
32  
64  
64  
128 32  
128 32  
32  
32  
64  
64  
128 32  
128 32  
64  
64  
64  
64  
256  
256  
S = Simplex; D = Duplex  
Notes  
Print Type  
2400 x 600 Line Art  
Mono-  
4-Color  
chrome  
Media  
Size  
S
D
S
D
Letter, A4  
Legal  
32  
32  
64  
64  
64  
64  
256  
256  
Notes  
! Check the configuration page from the control panel (Special Pages/Print  
Config Page menu) to make sure the printer has enough RAM installed.  
112  
Dual In-Line Memory Module (DIMM)  
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Installing a DIMM  
Attention  
It’s very important to protect the printer controller board and any  
associated circuit boards from electrostatic damage. Before performing  
this procedure, review the antistatic caution on page 111. In addition,  
always handle circuit boards by the edges only.  
1
Turn off the printer and disconnect the  
power cord and interface cable.  
2
3
Using a screwdriver, loosen the nine  
screws. (Do not remove them from  
the printer.)  
Remove two screws shown in the  
illustration. Slide the panel slightly to  
the right and lift it off the printer.  
"#  
If you want to install more  
memory, you have to  
exchange the DIMM for DIMM  
with a larger memory capacity.  
113  
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4
5
Next, remove a DIMM that’s installed in your printer.  
a Using both thumbs, pull the latches  
(one on each side of the DIMM  
connector) outward.  
b Lift the DIMM straight out of the  
DIMM connector.  
Insert the new DIMM straight down  
into the DIMM connector until the  
latches snap into the locked position.  
Observe the keyed side of the DIMM  
to align it with the connector. If you  
cannot snap the DIMM into place, do  
not force it. Reposition it, making sure  
that the bottom of the DIMM is seated  
completely in the connector. When  
seated, the DIMM stands upright,  
firmly in place.  
6
7
8
9
Reinstall the left side panel using the two screws to secure it in place.  
Align the panel and tighten the nine screws.  
Reconnect all interface cables.  
Reconnect the power cord, and turn on  
the printer.  
"#  
In compliance with UL guidelines,  
“The appliance inlet is considered  
to be the main disconnect  
device.”  
114  
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10  
Print a configuration page (Menu/Special Pages/Print Config Page menu)  
from the printer controller and verify that the total size of the RAM installed  
in your printer is listed.  
0.0.0.0  
Duplex Option  
Duplex (2-sided) printing can be done automatically with a duplex option and  
enough memory installed. See “Duplexing” on page 24.  
Kit Contents  
! Duplex option  
! Two thumbscrews  
115  
Duplex Option  
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Installing the Duplex Option  
1
Turn off the printer, and unplug the  
power cord and interface cable.  
2
Remove the cover from the right side  
of the printer. Use a Phillips  
screwdriver to remove the two screws  
securing the right cover.  
"#  
Keep the removed cover and  
screws in a safe place for  
future use.  
3
4
Remove the duplex option from the  
shipping carton.  
Remove any tape from the duplex unit.  
"#  
We strongly suggest that you save the packing materials in case  
you ever need to move or ship the printer.  
116  
Duplex Option  
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5
Attach the duplex option to the  
printer.  
a Hook the two tabs at the bottom  
of the duplex option onto the  
notches on the right side of the  
printer.  
b Push the duplex option toward the printer until it clicks on the top.  
c While still supporting the duplex unit,  
carefully open the right-side door,  
and then check that the tabs on the  
duplex unit are correctly hooked onto  
the printer.  
Attention  
If the duplex option is released  
before it is secured with the  
screws, it may fall and break. Be  
sure to keep the duplex option  
supported until the screws are  
tightened.  
d Open the duplex option’s cover and  
tighten the two thumbscrews on the  
duplex option to secure the unit to  
the printer.  
e Close the duplex option’s cover.  
117  
Duplex Option  
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6
Attach the support wire for the duplex option to the printer.  
a Pull the right-side door release  
lever, and open the right-side  
door.  
%
$
If you have lower feeder unit  
attached, you first need to open  
the lower right-side door.  
b Pull the tab for the support wire  
on the right side of the duplex  
option, and then hook the wire  
onto the hook of the printer.  
c Close the right-side door(s).  
7
8
Reconnect interface cable.  
Reconnect the power cord, and turn  
on the printer.  
"#  
In compliance with UL  
guidelines, “The appliance inlet  
is considered to be the main  
disconnect device.”  
9
Check the configuration page from the  
control panel (Special Pages/Print  
Config Page menu) to verify the duplex option installation.  
10  
Configure your driver for the new duplex option (see Chapter 4).  
118  
Duplex Option  
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Optional Lower Feeder Unit and Tray 2  
The optional lower feeder unit under the printer increases your printer's  
media feed capacity by 500 letter/A4 sheets through Tray 2.  
Kit Contents  
! Lower feeder unit with a media tray (500-sheet capacity)  
! Three metal brackets  
Two front brackets  
One rear bracket  
! Two securing screws  
Installing the Lower Feeder Unit  
Attention  
Since consumables are installed in the printer, be sure to keep the  
printer level when moving it in order to prevent accidental spills.  
1
Turn off the printer, and unplug the  
power cord and interface cable.  
119  
Optional Lower Feeder Unit and Tray 2  
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2
Remove the media support from  
Tray 1.  
Lift the support slightly and snap it  
gently out of the printer.  
%
$
3
4
Remove the lower feeder unit from the  
shipping carton, and place it on a table  
or flat surface near the printer.  
Remove any tape and packing material  
from the lower feeder unit.  
"#  
We strongly suggest that you save  
the packing materials in case you  
ever need to move or ship the  
printer.  
5
Open the right door of the lower feeder  
unit.  
Attention  
Be sure that the right door of the lower feeder unit is open when the  
lower feeder unit is attached to the printer; otherwise, the printer may  
fall off or the lower feeder unit may be damaged.  
6
With another person’s help, place the printer onto the lower feeder unit.  
WARNING!  
Your printer weighs approximately 62 lbs (28 kg) fully assembled. Be  
sure to have help when lifting and moving it.  
120  
Optional Lower Feeder Unit and Tray 2  
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7
Align the positioning pins on the lower  
feeder unit with the holes in the bottom of  
the printer to stack them correctly.  
If the left and back sides of the printer and  
the lower feeder unit are aligned, the  
positioning pins will correctly fit into place  
8
9
Attach the rear bracket.  
a Remove the screw on the back of the  
printer.  
b Hook the tabs on the bracket into the  
mounting holes in the lower feeder  
unit, and then align the screw hole in  
the bracket with the screw hole in the  
printer.  
c Using a screwdriver, tighten the screw  
to secure the bracket.  
Attach the front brackets.  
a Pull open the front door of the printer,  
and then pull out the lower tray.  
b Hook the tab on the two brackets into  
the mounting holes in the printer, and  
then align the screw holes in the  
brackets with the screw holes in the  
lower feeder unit.  
c Using a screwdriver, tighten the  
screws enclosed with the lower  
feeder unit to secure the brackets.  
121  
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10  
11  
Close the right-side doors.  
Attention  
If the lower feeder unit is installed, the right-side door of the printer  
opens at the same time that the right door of the lower feeder unit is  
opened. Be sure to close the right door of the lower feeder unit when  
closing the right-side door of the printer.  
Slide the tray back into the printer.  
12  
13  
Reattach the media support.  
Reconnect interface cable.  
$
%
14  
Reconnect the power cord, and turn  
on the printer.  
"#  
In compliance with UL  
guidelines, “The appliance  
inlet is considered to be the  
main disconnect device.”  
15  
16  
Check the configuration page from  
the control panel (Special Pages/  
Print Config Page menu) to verify the lower feeder unit installation.  
Configure your driver for the new lower feeder unit (see Chapter 4).  
122  
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Repacking the  
Printer  
10  
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Attention  
Failure to follow these instructions could result in voiding your  
warranty.  
Storing the Printer  
Unplug the printer when storing it for an extended period. Protect it from  
extremes in temperature and humidity, and from dust.  
Relocating Your Printer  
Occasionally, you may have to move your printer to a different location, either  
nearby or to a distant location. To avoid damage to your printer, we advise  
you to follow the next instructions very carefully.  
1
2
3
Turn off your printer.  
Remove the power cord and all interface cables.  
If you are moving to a distant location, follow the instructions for repacking  
the printer (see page 125).  
4
Relocate the printer.  
Attention  
Your printer weighs approximately 62 lbs (28 kg). Be sure to have help  
when lifting and moving it.  
5
6
Unpack and set up the printer in its new location.  
Use the unpacking and setup instructions in the Installation Guide.  
Reconnect the power cord and all interface cables.  
"#  
We strongly suggest that you save the packaging materials in case  
you ever need to move or ship the printer, and that you order the  
MINOLTA-QMS 2300 Series Repacking Kit 2600733-100.  
You can also refer to the Service & Support Guide for sources of service and  
support in many areas of the world. The most up-to-date worldwide  
information can be found at www.minolta-qms.com.  
124  
Storing the Printer  
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Repacking the Printer  
Attention  
Failure to follow these instructions could result in voiding your  
warranty.  
If you need to relocate or ship your printer after it’s been installed, follow the  
procedures in this chapter to prevent damage to the printer and to keep your  
warranty valid.  
Attention  
MINOLTA-QMS cannot be held responsible for damage to your printer  
during shipment that results from the improper packaging of your  
printer.  
You must use the instructions given in this section before repacking the  
printer in its original shipping carton with the original packing  
materials. If you do not have your original packaging, you must order a  
MINOLTA-QMS 2300 DL Replacement Packaging Kit 260723-100.  
If you’re relocating or returning the printer, you must also request a  
MINOLTA-QMS 2300 Series Repacking Kit 2600733-100.  
These supplies must be replaced prior to shipping the printer. If you  
need replacement packaging, in the Americas, call MINOLTA-QMS  
Spares at (251) 633-4300 extension 2530 and request the kit(s) above.  
For locations outside the Americas, refer to www.minolta-qms.com.  
If you have been instructed to return the printer to MINOLTA-QMS by a  
customer support representative in the Americas, be sure to write the  
RMA (Return Merchandise Authorization) number you received on the  
outside of the carton and on the outside of the consumables box before  
shipping the printer. If the RMA number is not prominently visible on the  
outside of the return inventory, we will not accept receipt.  
You can also have a MINOLTA-QMS authorized service provider  
uninstall and repack your printer. For prices and availability, call 1 (877)  
778-2657 in the Americas or see www.minolta-qms.com worldwide.  
125  
Repacking the Printer  
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What’s Involved?  
Repacking your printer for shipment involves the following steps. Each is  
described in more detail in the following sections.  
Obtain Proper Packaging:  
Original packaging or replacement packaging (MINOLTA-QMS page 125  
2300 DL Replacement Packaging Kit 2600723-100)  
Repacking kit (MINOLTA-QMS 2300 Series Repacking Kit  
2600733-100)  
Prepare the Printer for Shipment:  
A. Turn off the printer, unplug the power cord, and remove the page 126  
interface cables.  
B. Remove the media and the tray 1 media support.  
page 127  
C. Remove the duplex option and lower feeder unit, if attached, page 127  
and repack them separately.  
D. Remove the waste toner bottle, plug the openings, and  
dispose of it according to your local regulations.  
page 130  
E. Remove the OPC drum cartridge and repack it.  
F. Remove the transfer belt and repack it.  
G. Repack the printer for shipment.  
page 130  
page 132  
page 133  
page 134  
H. Repack the OPC drum cartridge and transfer belt for  
shipment.  
A. Turn off the Printer, Unplug the Power Cord, and  
Remove the Interface Cables  
126  
Repacking the Printer  
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B. Remove the Media and the Tray 1 Media Support  
1
Remove the media.  
Place it in its original packaging and store in a cool, dark place on a level  
surface. Avoid moisture, excess humidity, direct sunlight, excess heat  
(above 95° F/35° C), and dust.  
2
Lift the media support from the three  
holes in Tray 1 and remove the  
media support.  
C. Remove the Options (if Attached)  
Duplex Option  
"#  
If you don’t have a duplex option installed, skip to the next section.  
1
If you have a lower feeder unit  
attached, you first need to open the  
lower right-side door.  
2
Pull the right-side door release  
lever, and open the right-side door.  
%
$
127  
Repacking the Printer  
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3
4
Unhook the support wire.  
Close the right-side door.  
5
6
Open the duplex option’s cover and  
loosen the two thumbscrews until the  
duplex option moves freely away from  
the right side of the printer.  
Lift duplex option up and away from the  
printer.  
7
8
Install the original right-side cover that  
came with the printer with two screws.  
Repack the duplex option in its original  
shipping carton for storage or shipment.  
"#  
If you’re returning the printer for  
service, you don’t need to return the  
duplex option, unless the problem is  
with the duplex option.  
Lower Feeder Unit  
"#  
If you don’t have a lower feeder unit installed, skip to the next section.  
1
Slide tray 2 out of the printer and remove the media.  
128  
Repacking the Printer  
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2
Remove the brackets (two at the front and one at the back) used to attach  
the lower feeder unit to the printer.  
3
4
Slide the tray back into the printer.  
With the help of another person, lift  
the printer by its carrying grips, and  
place it on a flat surface.  
WARNING!  
Your printer weighs approximately 62 lbs  
(28 kg). Be sure to have help when lifting and  
moving it.  
5
Repack the lower feeder unit in its original shipping carton for storage or  
shipment.  
"#  
If you’re returning the printer for service, you don’t need to return  
the lower feeder unit unless instructed to do so.  
129  
Repacking the Printer  
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D. Remove the Waste Toner Bottle, Plug the Openings,  
and Dispose of It According to Your Local Regulations  
1
2
Open the printer’s front door, grasp the waste toner bottle’s handle, and  
pull the waste toner bottle outward and upward.  
Carefully remove the waste toner bottle.  
Keep the waste toner bottle upright  
while the openings are not covered,  
so the toner does not spill.  
3
Place the removed waste toner  
bottle, with the openings facing up,  
on a stable surface (not the printer).  
4
5
Remove the two caps by turning  
them $ counterclockwise.  
Secure the two caps onto the two  
openings by turning them %  
clockwise.  
6
Dispose of the used waste toner bottle.  
WARNING!  
Dispose of the used waste toner bottle properly according to your local  
regulations (do not dispose of it by burning).  
E. Remove the OPC Drum Cartridge  
1
Rotate the transfer belt release lever  
clockwise to the top (11 o’clock) position.  
"#  
This releases the pressure on the  
transfer belt unit.  
130  
Repacking the Printer  
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2
Grasp the release lever on the OPC drum  
cartridge, and then pull the cartridge  
straight out about 6 inches (152 mm).  
Attention  
The OPC drum is extremely sensitive to bright light and direct sunlight.  
Any exposure to light should be avoided, or permanent damage could  
result.  
Any damage resulting from mishandling of the OPC drum will void the  
warranty of the OPC drum.  
Also, handle the cartridge carefully by its sides so you don’t touch the  
surface (the green part) of the drum. The drum is also extremely  
sensitive to hand oils and scratches, both of which reduce print quality.  
3
4
Support the bottom of the drum with your  
hand, then carefully pull the cartridge  
toward you and remove it.  
Place the OPC drum cartridge in the  
protective bag supplied in the repacking  
kit (MINOLTA-QMS 2300 Series  
Repacking Kit 2600733-100).  
131  
Repacking the Printer  
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F. Remove the Transfer Belt  
1
With the front door open and transfer belt release lever at its top  
(11 o’clock) position, unscrew the two thumbscrews.  
2
3
Grasp the transfer belt and pull  
it straight out.  
Place the transfer belt and  
thumbscrews in the protective  
bag supplied in the repacking kit  
(MINOLTA-QMS 2300 Series  
Repacking Kit 2600733-100).  
4
Replace the packaging and  
tape, then close the front door.  
132  
Repacking the Printer  
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G. Repack the Printer for Shipment  
Use your own original packaging or order MINOLTA-QMS 2300 DL  
Replacement Packaging Kit 2600723-100.  
1
Replace the tape and packaging.  
133  
Repacking the Printer  
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2
3
4
5
Place the lower cushions  
into the shipping carton.  
Place the printer’s plastic  
bag over the printer.  
Pack the printer for  
shipment as shown.  
If you’re also shipping the  
power cord and any  
manuals with the printer,  
place them in the shipping  
carton.  
"#  
Don’t ship these  
items if you’re  
returning the printer  
for service.  
6
7
Securely tape the top flaps  
of the shipping carton  
closed.  
Ship the printer.  
If you return the printer for  
service in the Americas, be  
sure to write the RMA  
(Return Merchandise  
Authorization) number you  
received from your  
customer support  
representative on the  
outside of the carton before  
shipping the printer.  
H. Repack the OPC Drum and Transfer Belt Unit for  
Shipment  
1
Order the MINOLTA-QMS 2300 Series Repacking Kit 2600733-100.  
134  
Repacking the Printer  
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2
Place the OPC drum and transfer  
belt unit (in their protective bags) in  
the appropriate position in the box  
supplied in the repacking kit.  
"#  
Also pack the supplied roll of  
tape in this box.  
If you return the printer for service in  
the Americas, be sure to also write  
the RMA (Return Merchandise  
Authorization) number you received  
from your customer support  
representative on the outside of the  
box before shipping the  
consumables.  
3
Securely tape the top flaps of the  
box closed.  
Reinstalling the Printer  
If you are shipping the printer to another  
location, follow steps A–I below to  
reinstall the printer once received.  
A. Unpack the printer carton.  
Refer to the magicolor 2300 DL  
Installation and User’s Guides.  
B. Rotate the transfer belt release  
See “Reinstalling a Transfer Belt  
lever and reinstall the transfer belt unit. Unit” on page 136.  
C. Install the OPC and return the  
Refer to the magicolor 2300 DL  
transfer belt release lever to its correct Installation and User’s Guides.  
position (7 o’clock).*  
D. Install a new waste toner bottle.  
*The printer must complete a  
E. Replace the toner cartridges.*  
150-second calibration cycle after  
a consumable has been replaced.  
If you open the door before the  
message window reads IDLE/  
MAGICOLOR2300DL, the printer  
stops and repeats the calibration  
cycle  
F. Install the tray 1 media support and  
load the media.  
G. Reconnect the power cord and  
cables.  
H. Install the options.  
I. Turn the printer on.  
135  
Reinstalling the Printer  
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Reinstalling a Transfer Belt Unit  
1
With the front door open,  
remove the transfer belt unit  
from its protective bag and  
reinsert it.  
2
Replace the two  
thumbscrews.  
3
4
Rotate the transfer belt release  
lever counterclockwise to its correct  
(7:00 o’clock) position.  
Close the front door.  
136  
Reinstalling the Printer  
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Technical  
Specifications  
A
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Requirements  
Space Requirements  
The illustration below shows the amount of space required for operating the  
printer, replacing supplies, and removing media jams.  
"#  
Allow enough space around the printer to allow adequate ventilation  
and easy servicing. For best output quality and longest consumables  
life, install the printer on a hard, flat, level (within ±1°slant) surface.  
Top View  
5.9" (150 mm)  
19.7" (500 mm)  
11.8" (300 mm)  
138  
Requirements  
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Side View  
13.4" (340 mm)  
27.8" (705 mm)  
Printer with Accessories Side View  
14.1" (357 mm)  
27.8" (705 mm)  
If you have added the optional lower feeder unit, the printer’s height will  
increase by approximately 5" (125.5 mm).  
139  
Requirements  
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Location Requirements  
! On a surface capable of supporting the printer, accessories,  
consumables, and media.  
Component  
Printer  
Weight  
55 lbs (25 kg)  
6.2 lbs (2.8 kg) (total)  
Consumables (such as toner  
cartridge, OPC drum cartridge)  
Media  
5.2 lbs (1.9 kg) per ream of 20 lb  
bond (75 g/m2) paper  
Lower feeder unit (with tray 2)  
Duplex option  
11.24 lbs (5.1 kg)  
3.97 lbs (1.8 kg)  
With these characteristics...  
But away from...  
On a hard, flat, stable, level (±1° or  
less slant at any point around the  
machine).  
Direct sunlight. Heating and cooling  
sources, extreme temperature or  
humidity changes, wind, and dust.  
Open flames or items that can easily  
burn.  
Close to an easily accessible  
A connection to the same electrical  
circuit as high-current machines.  
Noise-generating equipment, such  
as a copier or air conditioner, and  
strong magnetic or electromagnetic  
fields, such as a refrigerator.  
grounded power supply (on an  
exclusively dedicated power outlet)  
that meets printer specifications.  
Near your computer. At the length  
6.5' (2 m) or less for an IEEE 1284  
bidirectional parallel connection.  
With enough space to allow  
adequate ventillation and easy  
servicing.  
Water, water pipes, liquid (drink)  
containers, and corrosive chemicals  
or vapors, such as ammonia.  
With an ambient temperature range  
of 50°–95° F (10°–35° C) and  
temperature gradient of 50 F°  
(10° C) per hour or less.  
Small, loose metal parts, such as  
paper clips and staples.  
With relative humidity range of 15%– Excessive vibration.  
85% (noncondensing) and humidity  
gradient of 20% per hour or less.  
At an altitude of 0–8,202'  
(0–2,500m).  
"#  
A surface can be tested for levelness with a standard round pencil.  
If the pencil rolls, the surface is not level. Clear the area of any  
obstruction or items such as cables that might prevent the printer  
from sitting directly on the flat, level surface.  
140  
Requirements  
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WARNING!  
Obstructing the ventilation grilles could present a fire hazard.  
! Do not tilt the printer more than 1° when moving it.  
! If the printer is located in a cold room that is rapidly heated, or if the printer  
is moved from a cold place to a warm, humid place, condensation may  
occur within the printer, degrading print quality. If this occurs, allow the  
printer to adapt to the environment for about one hour before use.  
! If using a humidifier or water vaporizer in the room with the printer, use  
only purified or distilled water. Impurities in the water may be released into  
the air, where they can accumulate inside the printer and cause degraded  
printer output.  
Attention  
For products installed outside North America, do not connect the  
groundwire to gas or water pipes or grounding for telephones.  
Interface Panel  
$ Ethernet Port  
Use a twisted-pair (RJ45) Ethernet cable when connecting the Ethernet port  
on the printer to a 10BaseT/100BaseTX network connection.  
% USB (version 1.1) Port  
Use a USB cable (Type B) when connecting the USB port on the printer to the  
USB port on your computer.  
& Parallel Port  
Use a Centronics IEEE 1284 bidirectional parallel cable when connecting the  
parallel port on the printer to the parallel port on your computer.  
141  
Interface Panel  
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Power Requirements  
WARNING!  
Connect the power plug to an outlet with the same rated voltage as the  
printer. No other devices should be connected to this outlet, as  
overheating could cause fire or electric shock. The printer draws 13 A at  
100 V, 11 A at 120 V, or 7 A at 220–240 V. Your printer requires a properly  
grounded AC outlet. The grounding terminal on the power cable should  
be connected to a good earth ground to prevent electric shock and fire.  
"#  
In compliance with UL guidelines, “The appliance inlet is considered to  
be the main disconnect device.”  
Input Power  
Japan  
North America 120 VAC; 50/60 Hz ±3%  
Europe  
220–240 VAC; 50/60 Hz ±3%  
100 VAC; 50/60 Hz ±3%  
Latin America 115/120 VAC; 50/60 Hz ±3%  
220–240 VAC; 50/60 Hz ±3%  
Notes: Amperage capacity is at least 1.2 times that used  
by the printer.  
Voltage  
Japan  
100 VAC ±10%  
North America 120 VAC ±10%  
Europe  
220–240 VAC ±10%  
Fluctuation  
Rate and Rated  
Line Voltage  
Latin America 120 VAC ±10%  
220–240 VAC ±10%  
Notes: 10% of the rated line voltage for proper operation.  
Frequency  
Within 50–60 ±3 Hz  
Variation Rate  
Maximum  
Electrical  
Current  
Required during operation is 8 amps for a 100 V or a 120 V  
system and 4 amps for a 220–240 V system.  
Noise-  
generating  
Equipment  
Should not be connected to the same electrical outlet as  
the printer.  
Grounding  
Your printer requires a properly grounded AC outlet.  
142  
Interface Panel  
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ENERGY STAR Compliance  
The magicolor 2300 DL basic  
configuration is compliant with US  
Environmental Protection Agency (EPA)  
ENERGY STAR regulations. After a  
user- configurable period of inactivity,  
the printer changes to a low-power state  
(the engine remains on, but the fuser  
turns off). When a print job is received,  
the printer returns to normal power.  
143  
Interface Panel  
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Engine and Controller Specifications  
Engine  
Engine  
Minolta NC-L6001  
Duty cycle  
Simplex letter/A4  
pages per month  
1,000 average prints and up  
to 35,000 maximum prints per  
month*  
Notes  
The duty cycle is affected by the media type and percent  
coverage.  
*Continued usage at this rate will reduce the life of the  
printer.  
Print Speed—Simplex  
The following table defines the maximum print speed in pages per minute  
(ppm).  
Page size  
Monochrome ppm  
4-color ppm  
Letter/A4 or smaller  
Legal/Folio  
16  
8
4
2.02  
1.6  
Transparency Film  
(Letter/A4)  
2.5  
Label/Thick(Letter/A4) 3.3  
2.0  
Print Speed—Autoduplex  
The following table defines the maximum print speed in pages per minute  
(ppm).  
Page size  
A4  
Monochrome ppm  
4-color ppm  
10  
4
1
4
Legal  
Letter  
3.24  
10  
144  
Engine and Controller Specifications  
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General  
Printer type  
Desktop, non-impact, color printer  
Print method  
Scanner: Semiconductor laser with rotating mirror  
Recorder: Black writing electrophotographic  
Process: Cyan, magenta, yellow, and black toner image  
transfer to print media  
Fuser: Heated rollers  
Native  
600 x 600  
resolution  
Available  
1200 x 600, 2400 x 600 dpi  
resolution  
Toner  
Type: Dry, single component  
Packaging: User-replaceable toner cartridges  
Warm-up time Maximum: 100 V/120 V/220 to 240 V: 180 seconds or  
less  
Input sources Standard: 200-sheet multipurpose tray  
Optional: 500-sheet media feed unit  
Output  
200-sheet (Letter/A4) output tray on top of printer  
See “Using Media” on page 9.  
Media sizes  
and weights  
Media type  
Notes  
Cut-sheet  
The maximum media weight supported for duplex printing  
is 24 lb bond (90 g/m ).  
2
Controller  
CPU  
Power PC 405 Core (200 MHz)  
Resident  
Zj stream  
emulations  
ASCII printing—simple text data with several control  
commands  
Fonts  
1 fixed pitch, fixed size font for the configuration printing  
and the banner printing of Windows server.  
Standard  
interfaces  
Ethernet—10BaseT/100BaseTX  
Parallel—Centronics/IEEE 1284 bidirectional  
USB—USB (version 1.1) Type B connector  
145  
Engine and Controller Specifications  
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RAM  
Type: PC-100- or PC-133-Compliant SDRAM DIMMs  
Base system RAM: 32 MB  
Total RAM: Upgradable to 288 MB  
Optional RAM 128 and 256 MB DIMMs  
For information about DIMMs recommended for  
your printer, see the magicolor 2300 DL Answer  
Base through the Internet at www.minolta-qms.com/  
support/, or contact Technical Support. See the  
Service & Support Guide for a list of sources of  
service and support in the Americas. The most  
up-to-date worldwide information can be found at  
www.minolta-qms.com.  
Electrical  
Voltage and Power  
Voltage and  
frequency  
Japan: 100 volts 10% at 50/60 Hz 3 Hz  
US: 120 volts 10% at 50/60 Hz 3 Hz  
International: 220–240 volts +10/-15% at 50 Hz 3 Hz  
Phase  
Single  
Power  
Mode  
Average  
Maximum  
consumption  
Black monochrome  
printing  
600 W or less 1100 W or  
less  
Color printing  
Standby  
Power saver  
450 W or less  
250 W or less  
30 W or less  
Certification  
ENERGY STAR compliant  
Current  
Mode  
Average  
Operation (100 V)  
Operation (120 V)  
Operation (220–240 V)  
13.0 A or less  
11.0 A or less  
7.0 A or less  
Rush Current  
50 A or less (0-Peak)  
146  
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Environmental  
Acoustic noise Printing: Less than 54 dB (A)  
data  
Standby: Less than 39 dB (A)  
Noise  
Maschinenlärminformationsverordnung 3. FSGV,  
Declaration for 18.01.1991: Der höchste Schalldruckpegel beträgt  
Germany  
70 dB (A) oder weniger gemäß EN 27779.  
Operating: 15–85% RH (noncondensing)  
Transportation/Storage: 30–85% RH (noncondensing)  
Humidity Gradient: 20% per hour or less  
Operating: 50–95° F (10–35° C)  
Relative  
humidity  
Temperature  
range  
Transportation/Storage: 32–95° F (0–35° C)  
Temperature Gradient: 50° F (10° C) per hour or less  
Operating: 0–8,202’ (0–2,500 m)  
Altitude  
Limit of Low Pressure: 74.1 kPa  
Transportation/Storage: Air pressure: 74.0–101.3 kPa  
Inclination  
Operating: ±1° or less slant at any point around the  
machine  
Optimal Operating Range  
Acceptable Operating Range  
90  
80  
70  
60  
50  
40  
30  
20  
10  
0
Cº  
Fº  
35  
95  
10  
50  
30  
86  
20  
68  
15  
59  
25  
77  
Ambient Temperature  
147  
Engine and Controller Specifications  
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Hazardous Chemical Substance Reporting  
Material Safety Data Sheets (MSDS) Title 29 CFR Ch. XVII,  
Part 1920.1200  
EINECS/ELINCS (EU)  
Physical  
Main Body  
Main Body with Main Body with  
Lower Feeder  
Unit  
Lower Feeder  
Unit and Duplex  
Option  
Dimensions  
W: 14.02 in.  
W: 14.17 in.  
W: 15.98 in.  
(356 mm)  
(360 mm)  
(406 mm)  
H: 15.43 in.  
H: 20.20 in.  
H: 20.20 in.  
(392 mm)  
(513 mm)  
(513 mm)  
D: 19.69 in.  
D: 19.69 in.  
D: 19.69 in.  
(500 mm)  
(500 mm)  
(500 mm)  
Weight  
Main Body (including consumables,  
excluding media)  
62 lbs (28 kg)  
Lower feeder unit  
Duplex option  
11.24 lbs (5.1 kg)  
3.97 lbs (1.8 kg)  
148  
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Consumable Life Expectancies  
The stated life expectancy of each consumable is based on printing under  
specific operating conditions, such as media type, page size, content of  
material printed, and page coverage (usually 5% coverage of letter/A4-size  
media). The actual life expectancy will vary (or be reduced) depending on  
these and other printing variables, including continuous (optimal consumable  
life) or intermittent (for example, one-page jobs) printing, ambient  
temperature, and humidity.  
Use of consumables not manufactured by MINOLTA-QMS or use of  
nonsupported print media may cause damage to your printer and will void  
your warranty. If MINOLTA-QMS printer failure or damage is found to be  
directly attributable to the use of non-MINOLTA-QMS consumables and/or  
accessories, MINOLTA-QMS will not repair the printer free of charge. In this  
case, standard time and material charges will be applied to service your  
printer for that particular failure or damage.  
Plain Paper  
Consumables This item needs replacing after...  
OPC Drum  
Cartridge  
Up to 45,000 continuous monochrome or 11,250  
continuous four-color pages, or 10,000 intermittent  
(one-page jobs) monochrome or 7,500 intermittent color  
pages.  
Toner  
Cartridge  
Standard capacity: Approximately 1,500 single-sided  
pages per cartridge—yellow, magenta, cyan at 5%  
coverage of each color.  
High capacity: Approximately 4,500 single-sided pages  
per cartridge—black, yellow, magenta, cyan at 5%  
coverage of each color.  
Waste Toner  
Bottle  
Approximately 25,000 continuous monochrome or 21,600  
intermittent (one-page jobs) monochrome, or 6,250  
continuous or intermittent color pages (based on the  
standard mode with 5% toner coverage of letter/A4  
media).  
Special Media  
Consumables This item needs replacing by user after...  
OPC Drum  
Cartridge  
Up to 15,000 continuous monochrome or 7,500  
continuous color pages, or 5,000 intermittent (one-page  
jobs) monochrome or 4,100 intermittent color pages.  
149  
Consumable Life Expectancies  
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Toner Cartridge Standard capacity (black): Approximately 1,500  
(pages per continuous single-sided pages or 1,000 intermittent  
cartridge at 5% single-sided pages (if monochrome black printing only).  
coverage of  
each color)  
Standard capacity (yellow, magenta, cyan):  
Approximately 1,500 continuous or intermittent  
single-sided pages.  
High capacity (black): Approximately 4,500 continuous  
single-sided pages or 3,200 intermittent single-sided  
pages (if monochrome black printing only).  
High capacity (yellow, magenta, cyan): Approximately  
4,500 continuous or intermittent single-sided pages.  
Waste Toner  
Box  
Approximately 25,000 continuous or 14,400 intermittent  
(one-page jobs) monochrome pages or 6,250 continuous  
or intermittent color pages.  
Contact your local vendor or www.minolta-qms.com for purchase  
information, parts numbers, and pricing. To order approved  
media, go to www.q-shop.com. If you have any questions, refer to  
www.minolta-qms.com/support, then click on the Answer Base.  
150  
Consumable Life Expectancies  
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Regulatory Compliance  
CE Marking (Declaration of Conformity) For European Users  
This product complies with the following EU directives: 89/336/EEC, 73/23/EEC, and 93/68 EEC directives.  
This declaration is valid for the areas of the European Union.  
This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in  
interference with radio communications, and is prohibited under EU directives.  
Electro-Magnetic Interference For All Users (Except for American and  
Canadian Users) Users  
This is a Class B product. In a domestic environment, this product may cause radio  
interferences in which case the user may be required to take adequate measures.  
Interference-causing Equipment Standard (ICES-003 ISSUE 3) For Canada  
Users  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
This devise must be used with shielded interface cables. The use of non-shielded cable is likely to result in  
interference with radio communications, and is prohibited under ICES-003.  
cTick Mark  
ACA (Australia)  
AS/NZS 3548  
Class B ITE  
(Radio Communications Act of 1992)  
Electromagnetic  
Emissions (EMI)  
China  
Class B  
GB 9254  
FCC (USA)  
Title 47 CFR Ch.1, Part 15,  
Subpart B  
Class B Digital Device  
Class B Digital Device  
Industry Canada (Canada)  
ICES-003 Issue 3  
International (EU)  
EU Directive 89/336/EEC  
EN 55022 (CISPR Pub. 22)  
EN 61000-3-2  
Class B ITE  
Harmonic Current Emissions  
Voltage Fluctuations and Flicker  
EN 61000-3-3  
Japan (VCCI)  
Class B ITE  
VCCI V-3/01.04  
Harmonic Current Measure  
Guideline (2001) of JBMIA  
Class A  
Energy Saver  
ENERGY STAR (USA, EU, and  
Japan)  
ENERGY STAR Compliant in basic  
configuration  
Immunity Require-  
ments (EU)  
International (EU)  
EN 55024  
Immunity Characteristics  
151  
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Product Safety  
Laser Safety  
UL (USA)  
cUL (Canada)  
International (EU)  
UL 60950  
CAN/CSA C22.2 60950  
EU Directive 73/23/EEC,  
EN 60950 and IEC 60950  
GB 4943  
China  
CDRH (USA) International (EU)  
Title 21 CFR Ch. I, Subchapter J  
EN 60825-1 and IEC 60825-1  
FCC Compliance Statement For American Users  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial installation. This equipment generates, uses,  
and can radiate radio frequency energy and, if not installed and used in accordance with the instruction  
manual, may cause harmful interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation. Operation of this equipment in a residential area is  
likely to cause harmful interference, in which case, the user will be required to correct the interference at his  
own expense.  
If this equipment does cause harmful interference to radio or television reception, which can be determined  
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more  
of the following measures:  
! Reorient or relocate the receiving antenna.  
! Increase the separation between the equipment and receiver.  
! Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
! Consult the dealer or an experienced radio/TV technician for help.  
This device must be used with shielded interface cables. The use of non-shielded cable is likely to result in  
interference with radio communications, and is prohibited under FCC rules.  
Attention  
Any modifications or changes to this product not expressly approved in writing  
by the manufacturer responsible for compliance to Federal Regulations could  
void the user’s authority to operate this product within the Laws and  
Regulations of the Federal Communications Commission.  
Safety Information  
Toner  
Do not throw the toner cartridge or toner into an open flame. The hot toner may  
scatter and cause burns or other damage.  
CAUTION: Keep out of reach of children.  
Laser Safety  
152  
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This printer is a page printer which operates by means of a laser. There is no possibility of danger from the  
laser, provided the printer is operated according to the instructions in this manual.  
Since radiation emitted by the laser is completely confined within protective housings and external covers,  
the laser beam cannot escape from the machine during any phase of user operation.  
This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human  
Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and  
Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.  
Internal Laser Radiation  
Maximum Average Radiant Power: 4.68 µW at the surface of the OPC drum  
Wavelength: 770–795 nm  
This product employs a Class IIIb Laser Diode that has an invisible laser beam. The Laser Diode and  
Scanning Polygon Mirror are incorporated in the print head unit. The print head is in the interior of the  
printer in front of the toner cartridge. The laser beam is emitted from the print head unit, and then is  
radiated through the laser aperture to the interior of the printer.  
The internal components of the print head unit are NOT A FIELD SERVICEABLE ITEM.  
Therefore, the print head unit should not be opened under any circumstances.  
Print head  
unit  
Laser  
aperture  
Laser Caution For United States Users—CDRH Regulations  
This printer is certified as a Class I laser product under the Regulation Performance Standard according to  
the Food, Drug, and Cosmetic Act of 1990. Compliance is mandatory for laser products marketed in the  
United States, and is reported to the Center for Devices and Radiological Health (CDRH) of the U.S. Food  
and Drug Administration (FDA) of the Department of Health and Human Services (DHHS). This means that  
the product does not produce hazardous laser radiation. The label shown below indicates compliance with  
the CDRH regulations and must be attached to laser products marketed in the United States.  
153  
Safety Information  
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Laser Safety Label—CDRH Requirement  
CAUTION: Use of controls, adjustments, or performance other than those specified  
in this manual may result in hazardous radiation exposure.  
This is a semiconductor laser. The maximum power of the laser diode is 5 mW, and the wavelength is  
770–795 nm.  
International Notices—Power Cord  
The following power cord requirements are in effect for your 220 V printer.  
Minimum: 0.75 mm2  
Minimum: H05 VV - F  
The male plug is certified in the country in which the equipment is to be installed, and the female plug is an  
IEC 60320 connector.  
International Notices—Voltage  
Attention Norwegian users: This equipment is designed to operate within an IT power system where the  
line-to-line voltage does not exceed 240 V.  
For Norway Users  
ADVERSEL  
Dersom apparatet brukes på annen måte enn spesifisert i denne bruksanvisning, kan brukeren utsettes for  
unsynlig laserstråling som overskrider grensen for laser klass 1.  
Dette en halvleder laser. Maksimal effekt till laserdiode er 5 mW og bølgelengde er 770–795 nm.  
154  
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For Finland, Sweden Users  
LOUKAN 1 LASERLAITE  
KLASS 1 LASER APPARAT  
VAROITUS!  
Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän  
turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.  
Tämä on puolijohdelaser. Laserdiodin suurin teho on 5 mW ja aallonpituus on 770–795 nm.  
VARNING!  
Om apparaten används på annat sätt än i denna bruksanvisning specificerats, kan användaren utsättas  
för osynlig laserstrålning, som överskrider gränsen för laserklass 1.  
Det här är en halvledarlaser. Den maximala effekten för laserdioden är 5 mW och våglängden är 770–  
795 nm.  
VARO!  
Avattaessa ja suojalukitus ohitettaessa olet alttiina näkymättömälle lasersäteilylle. Älä katso säteeseen.  
VARNING!  
Osynlig laserstrålning när denna del är öppnad och spärren är urkopplad. Betrakta ej strålen.  
Ozone Release  
During printer operation, a small quantity of ozone is released. This amount is not large enough to harm  
anyone adversely. However, be sure the room where the printer is being used has adequate ventilation,  
especially if you are printing a high volume of materials, or if the machine is being used continuously over  
a long period.  
Dégagement d’ozone  
L’imprimante dégage une faible quantité d’ozone durant son utilisation.  
Cette quantité n’est pas suffisamment importante pour être dangereuse. Cependant, veillez à ce que la  
pièce dans laquelle la machine soit adéquatement ventilée, surtout en cas d’impression de gros volumes  
ou en cas d’utilisation continue pendant un laps de temps très long.  
This section contains detailed instructions on the operation and maintenance  
of this machine. To achieve optimum utility of this device, all operators should  
carefully read and follow the instructions in this manual. Please keep this  
manual in a handy place near the machine.  
Please read the next section before using this device. It contains important  
information related to user safety and preventing equipment problems.  
Make sure you observe all of the precautions listed in this manual.  
"#  
Note that some parts of the contents of this section may not  
correspond with the purchased product.  
155  
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Warning and Precaution Symbols  
Ignoring this warning could cause serious injury or  
even death.  
or  
WARNING!!  
Ignoring this caution could cause injury or damage to  
property.  
or  
Attention  
Meaning of Symbols  
A triangle indicates a danger against which you should take precaution.  
This symbol warns against burns.  
A diagonal line indicates a prohibited course of action.  
This symbol warns against dismantling the device.  
A black circle indicates an imperative course of action.  
This symbol indicates you must unplug the device.  
156  
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Do not modify this product, as a fire, electrical shock, or breakdown could  
result. If the product employs a laser, the laser beam source could cause  
blindness.  
Do not attempt to remove the covers and panels which have been fixed to  
the product. Some products have a high-voltage part or a laser beam  
source inside that could cause an electrical shock or blindness.  
Only use the power cord supplied in the package. Failure to use this cord  
could result in a fire or electrical shock.  
Use only the specified power source voltage. Failure to do that could result  
in a fire or electrical shock.  
Do not use a multiple outlet adapter to connect any other appliances or  
machines. Use of a power outlet for more than the marked current value  
could result in a fire or electrical shock.  
Do not unplug and plug in the power cord with a wet hand, as an electrical  
shock could result.  
Plug the power cord all the way into the power outlet. Failure to do this could  
result in a fire or electrical shock.  
Do not scratch, abrade, place a heavy object on, heat, twist, bend, pull on,  
or damage the power cord. Use of a damaged power cord (exposed core  
wire, broken wire, etc.) could result in a fire or breakdown.  
Should any of these conditions be found, immediately turn OFF the power  
switch, unplug the power cord from the power outlet, and then call your  
authorized service representative.  
In principle, do not use an extension cord. Use of an extension cord could  
cause a fire or electrical shock. Contact your authorized service  
representative if an extension cord is required.  
Do not place a flower vase or other container that contains water, or metal  
clips or other small metallic objects on this product. Spilled water or metallic  
objects dropped inside the product could result in a fire, electrical shock, or  
breakdown.  
Should a piece of metal, water, or any other similar foreign matter get inside  
the product, immediately turn OFF the power switch, unplug the power cord  
from the power outlet, and then call your authorized service representative.  
If this product becomes inordinately hot or emits smoke, or unusual odor or  
noise, immediately turn OFF the power switch, unplug the power cord from  
the power outlet, and then call your authorized service representative. If  
you keep on using it as is, a fire or electrical shock could result.  
If this product has been dropped or its cover damaged, immediately turn  
OFF the power switch, unplug the power cord from the power outlet, and  
then call your authorized service representative. If you keep on using it as  
is, a fire or electrical shock could result.  
Do not throw the toner cartridge or toner into an open flame. The hot toner  
may scatter and cause burns or other damage.  
Connect the power cord to an electrical outlet that is equipped with a  
grounding terminal.  
157  
Safety Information  
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Do not use flammable sprays, liquids, or gases near this product, as a fire  
could result.  
Do not leave a toner cartridge or OPC drum cartridge in a place within easy  
reach of children.  
Licking or ingesting any of these things could injure your health.  
Do not let any object plug the ventilation holes of this product. Heat could  
accumulate inside the product, resulting in a fire or malfunction.  
Do not install this product at a site that is exposed to direct sunlight, or near  
an air conditioner or heating apparatus. The resultant temperature changes  
inside the product could cause a malfunction, fire, or electrical shock.  
Do not place the product in a dusty place, or a site exposed to soot or  
steam, near a kitchen table, bath, or a humidifier. A fire, electrical shock, or  
breakdown could result.  
Do not place this product on an unstable or tilted bench, or in a location  
subject to a lot of vibration and shock. It could drop or fall, causing personal  
injury or mechanical breakdown.  
After installing this product, mount it on a secure base. If the unit moves or  
falls, it may cause personal injury.  
Do not store toner units and OPC drum units near a floppy disk or watch  
that are susceptible to magnetism. They could cause these products to  
malfunction.  
The inside of this product has areas subject to high temperature, which may  
cause burns. When checking the inside of the unit for malfunctions such as a  
paper misfeed, do not touch the locations (around the fusing unit, etc.) which  
are indicated by a “Caution! High Temperature!” warning label.  
Do not place any objects around the power plug as the power plug may be  
difficult to pull out when an emergency occurs.  
The socket-outlet shall be installed near the machine and shall be easily  
accessible as the power plug may be difficult to pull out when an  
emergency occurs.  
Always use this product in a well ventilated location. Operating the product  
in a poorly ventilated room for an extended period of time could injure your  
health. Ventilate the room at regular intervals.  
Whenever moving this product, be sure to disconnect the power cord and  
other cables. Failure to do this could damage the cord or cable, resulting in  
a fire, electrical shock, or breakdown.  
When moving this product, always hold it by the locations specified in the  
user manual or other documents. If the unit falls it may cause severe  
personal injury. The product may also be damaged or malfunction.  
Remove the power plug from the outlet more than one time a year and  
clean the area between the plug terminals. Dust that accumulates between  
the plug terminals may cause a fire.  
When unplugging the power cord, be sure to hold onto the plug. Pulling on  
the power cord could damage the cord, resulting in a fire or electrical shock.  
158  
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Working Safely with Your Laser Printer  
WARNING!  
Working improperly with the printer can result in health hazards,  
electric shocks, and even fires. Before you unpack the laser printer, you  
should make yourself familiar with this information on your safety and  
operating safety.  
Power Supply/Cord/Plug  
Do This...  
Make sure that the power supply to the unit has the correct voltage.  
Otherwise the result could be a fire or an electric shock.  
Make sure that the power cord is:  
! Switched off immediately and unpluged if the power supply cord is  
damaged. Failure to do so could result in a fire or an electric shock.  
! Correctly plugged into the socket and that the socket is visible at all times  
and is readily accessible.  
! Not underneath the printer or another machine as this can result in dam-  
age to that cord. The result could be a fire or improper functioning of the  
unit in question.  
! Removed from the socket if the machine will not be in use for an  
extended period of time.  
Use only extension cords that are designed for at least the maximum power  
rating of the machine. Extension cords with lower ratings can result in the  
unit overheating and can even lead to a fire.  
DO NOT...  
Pull on the cord to pull the power plug out of the socket as this may damage  
the cord. The result could be an electric shock or a fire.  
! Remove from the power cord from the socket with wet hands as this may  
result in an electric shock.  
! Place any heavy objects on the power cord.  
! Do not pull or kink the cord as this can result in damage to the cord. The  
result could be an electric shock or a fire.  
! Leave the power cord plugged into the socket when you move the printer.  
Otherwise you may damage the cord. The result could be a short-circuit  
or a fire.  
Do not switch off the unit while printing is in progress.  
159  
Working Safely with Your Laser Printer  
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Printer Body  
Do This...  
Perform only the procedures that are described in this manual. Using the  
machine improperly can result in a fire or an electric shock.  
Notes on your safety and operating safety  
Working improperly with the printer can result in health hazards, electric  
shocks and even fires. Before you unpack the laser printer, you should make  
yourself familiar with this information on your safety and operating safety.  
If the machine becomes unusually hot, or if you notice smoke or an unusual  
odor coming from the machine, switch it off immediately and remove the  
power cord from the socket.  
DO NOT...  
Do not place:  
! Heavy objects on the machine.  
! Magnetic objects near the machine.  
! Coffee cups, drinks, bottles, or other containers with liquids in them on the  
machine. If liquid enters the machine the result could be an electric shock  
or a fire. If liquid does get into the machine, switch it off immediately,  
disconnect the power cord. Paper clips, staples, or other small metal  
objects into openings on the machine. The result could be an electric  
shock or a fire. If metal pieces are fed into the machine, switch it off  
immediately, disconnect the power cord.  
Do not open any covers on the machine while printing is in progress.  
Do not use any flammable sprays, liquids or gases in the vicinity of the  
machine.  
Do not remove any safety devices and do not alter the construction of the  
machine. The unit is equipped with high-voltage components. Using the  
machine improperly can result in a fire or an electric shock.  
160  
Working Safely with Your Laser Printer  
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Index  
A
C
Accessories  
Configuration menu  
Administration 32  
DIMMs 111  
Dual In-Line Memory Modules  
(DIMMs) 110  
Additional memory 111  
Advanced printing features  
Memory 111  
AIDC 35, 51, 92, 95, 100  
Antistatic protection 111  
Auto-Image Density Control 51  
Connecting  
Parallel cable 141  
Controller  
Specifications 145  
CPU 145  
B
D
Booklet Binding 92  
Demo page 34  
Bottle, also known as box 50  
Box, also known as the waste toner  
bottle 50  
DIMMs 111  
Dual In-Line Memory Modules  
See DIMMs 111  
161  
Index  
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Duplex  
Autoduplex 25  
Manual duplexing 24  
Memory modules (DIMMs)  
Dual in-line memory modules 111  
Message window 34  
Messages 101  
E
Electrostatic discharge 111  
ENERGY Star 143  
Envelopes 14  
N-up 91  
Environmental requirements 147  
Error messages 101  
Ethernet  
O
OPC drum cartridge 61, 131  
Connection 141  
I
P
Imageable area  
Margins 19  
Page margins 19  
PageScope Light 93  
Interfaces 145  
Type 18  
Parallel  
J
Jams 87  
Media path 78  
Preventing 77  
Removing 79  
Connection 141  
Path, media 78  
Plain paper 12  
L
Power requirements 142  
ENERGY Star, compliance 143  
Labels  
Continuous printing 15  
Lables 15  
Letterhead 16  
Loading media 20  
Repacking 125  
See also Specifications  
Storing 124  
Printer pauses 51, 92  
Printing  
M
Margins 19  
Media  
Clearing media jams 79  
Loading 20  
Margins 19  
Path 78  
Method 145  
Preventing jams 77  
Media jams 87  
Media path 78  
Media storage 26  
Memo media 16  
R
Resolution 145  
162  
Index  
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Printer resets 91  
Status, service, and error  
messages 101  
S
Service  
Messages 102  
Service messages 101  
Specifications  
Consumables 149  
Controller 145  
CPU 145  
CrownNet Ethernet 145  
Emulations 145  
Environmental 147  
Fonts 145  
Input sources 145  
Interfaces 145  
Wrist strap for antistatic  
Memory 146  
Output 145  
Parallel 145  
Physical 148  
Print method 145  
Resolution 145  
Temperature 147  
Toner 145  
Toner cartridges 149  
Warm-up time 145  
Static electricity discharge 111  
Status Display  
Closing 48  
Environment 46  
Using 47  
T
Temperature requirements 147  
Test for levelness 140  
Thick paper also known  
as cardstock 24  
Toner 145  
Change toner size 35  
Replace 35  
Toner cartridges 149  
Transparencies 17  
Continuous printing 17  
Troubleshooting 76  
Duplexing 91  
Media jams 87  
Nothing is printed 94  
163  
Index  
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