NEC Network Router PathManager User Manual

NEC Storage Software  
NEC Storage PathManager  
User’s Manual  
(Windows version)  
IS201-5E  
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Preface  
This document illustrates how to use NEC Storage PathManager.  
NEC Storage PathManager multiplexes paths between a server and a storage unit in a system with Express5800 and the  
NEC Storage Disk Array SubSystem.  
1st edition: February, 2003  
5th edition: July, 2004  
Notes: (1) Functions described in this document are supported by the following software:  
NEC Storage PathManager 3.1 Enterprise for Windows  
NEC Storage PathManager 3.1 Standard for Windows  
(2) Microsoft(R), Windows(R), and Windows NT(R) are registered trademarks or trademarks of Microsoft  
Corporation in the United States and other countries.  
(3) If you have any comments or requests regarding this manual or if the content of this manual requires further  
clarification, fill in the "Comment form" provided at the end of this document and submit it to our sales  
representatives or SEs.  
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Contents  
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v
                                                       
                                                        
                                                          
Part I Over iew  
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Chapter 1 Overview of NEC Storage PathManager  
Chapter 1 Overview of NEC Storage  
PathManager  
NEC Storage PathManager software multiplexes paths between a server and a storage unit in a system with Express5800  
and the NEC Storage series Disk Array SubSystem. This software automatically switches paths to be used in case of  
failures in paths currently in use. Also, this software uses multiple paths simultaneously to distribute loads to the paths.  
This document will provide basic information such as an overview, hardware configuration, and software configuration  
of NEC Storage PathManager. This document will also illustrate features of the software.  
In this document, "NEC Storage series Disk Array SubSystem" will be referred to as "NEC  
Storage" hereinafter.  
t g  
1.1 About NEC S ora e PathManager  
Availability is one of the important points when constructing a SAN system and needless to say this  
availability largely relies on the storage subsystem. This is because a storage subsystem is one of the most  
common places in a system to experience failures.  
A variety of methods have been found and used so far in order to reduce failure occurrence in storage units  
and smoothly recover from failures. Examples include RAIDs, hot spares, and replications. These functions  
are also provided in NEC Storage to achieve high availability.  
Unfortunately, these solutions are only effective for media errors. If failures occur in host bus adapters,  
controllers, or physical paths (such as fibre channel cables and switches) between a server and a storage unit,  
spindle redundancy alone will not be sufficient to continue operating the system. This is because there will  
be no means for accessing data in the storage unit even though the data themselves are intact. Even a heavily  
protected storage unit will lose all its power once a path failure occurs. This also applies to NEC Storage.  
.
H
andling path failures  
1 1.1  
NEC Storage PathManager provides an infrastructure to multiplex paths and eliminate the abovementioned  
vulnerability present between a server and a storage unit in a system.  
When a failure occurs in a path and a storage unit can no longer be accessed during system operation, NEC  
Storage PathManager will detect the event. NEC Storage PathManager then switches the path to be used  
from the failed path to a normal path so that access to the storage unit can continue. No I/O will be lost  
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Chapter 1 Overview of NEC Storage PathManager  
during the course of switching the paths. Applications can continue their processing without being aware of  
the path failure.  
.
L
oad balancing function  
1 1.2  
NEC Storage PathManager has a load balancing function that uses multiplexed paths to distribute loads.  
Static load balancing and dynamic load balancing methods are used so that it is possible to take advantage of  
the features of NEC Storage. Using this function will improve the access efficiency of NEC Storage.  
.
S
upport for cluster systems  
1 1.3  
NEC Storage PathManager works together with NEC Storage to support CLUSTERPRO and MSCS  
(Microsoft Cluster System) Environments. As a result, cluster systems and multiplexed paths are combined,  
and systems that are more solid than before can be constructed. Using NEC Storage PathManager eliminates  
the necessity to use the failover function for nodes in cluster systems in order to avoid path failures.  
C
1.2 onfiguration of NEC Storage  
PathManager  
NEC Storage PathManager operates on servers such as Express5800 and monitors the paths connected by  
FC cables between the HBA (host bus adapter) at the server and the HP (host port) of NEC Storage.  
NEC Storage PathManager consists of the following modules:  
/1/ NEC Storage PathManager driver  
This is a group of drivers that form the core of NEC Storage PathManager. It controls basic functions  
of NEC Storage PathManager such as multiplexed paths and load balancing.  
/2/ Operation command (spscmd)  
This is a command used to check status or make settings for actions or paths of NEC Storage  
PathManager. Use the command prompt to use this command. This operation command is used in  
most of the NEC Storage PathManager related operations.  
/3/ Path patrol service (iSpmWatcher)  
This service offers a path patrol function that automatically monitors status of the paths. It issues  
requests for path monitoring to the NEC Storage PathManager driver every specified period of time.  
/4/ Log service (iSpmLogger)  
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Chapter 1 Overview of NEC Storage PathManager  
This service offers a log extract function that writes log information related to NEC Storage  
PathManager in the event log. From internal information of NEC Storage PathManager, it writes  
important information in the event log.  
Server  
Application  
I/O request  
Path patrol service  
(iSpmWatcher)  
File system  
NEC Storage  
PathManager  
NEC Storage  
PathManager  
driver  
Operation  
command  
(spscmd)  
Log service  
(iSpmLogger)  
Port/miniPort  
driver  
Event log  
HBA  
HP  
HBA  
HBA  
HP  
HP  
iStorage  
Figure 1-1 Configuration of NEC Storage PathManager  
1.3 System configuration  
A basic configuration example of a system to which NEC Storage PathManager is installed will be  
illustrated below.  
.
S
ingle-server configuration  
1 3.1  
In this configuration, a server and NEC Storage are directly connected. The system is relatively small, and  
the configuration is the most common.  
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Express5800  
Storage PathManager  
NEC Storage  
Figure 1-2 Single-server configuration  
.
M
ultiple-server configuration  
1 3.2  
In this system, multiple servers are directly connected to NEC Storage. This system configuration is used  
when multiple servers having different tasks share a relatively large NEC Storage. Exclusive control such as  
access control is necessary among logical units used by respective servers.  
Express5800  
Express5800  
Storage PathManager  
Storage PathManager  
NEC Storage  
Figure 1-3 Multiple-server configuration  
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.
C
luster configuration  
1 3.3  
Below is an example of a cluster system configuration. There are FC switches between the server and  
NEC Storage so that multiple servers will make the same logical unit visible.  
Express5800  
Express5800  
Storage PathManager  
Storage PathManager  
NEC Storage  
Figure 1-4 Cluster configuration  
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Part II Installation  
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Chapter 2 Installing NEC Storage PathManager  
Chapter 2 Installing NEC Storage  
PathManager  
2.1 Operating environment  
Operating environment for NEC Storage PathManager is shown below:  
Table 2-1 Operating environment  
Enterprise  
Standard  
Windows 2000 Server (Service Pack 3 or later)  
Windows 2000 Advanced Server (Service Pack 3 or later)  
Windows Server 2003, Standard Edition  
Windows Server 2003, Enterprise Edition (both 32-bit and 64-bit(*1))  
Express5800/100 series, 1000 series, ft series  
Necessary memory for OS + 10 MB, or more  
Program size: 13 MB  
Necessary disk size for program operation: more than 23 MB  
Host bus adapter specified by NEC Storage  
- 4000 series  
OS  
Server  
Memory  
Disk  
HBA  
- 3000 series  
- 2800 series  
- 2000 series  
- 1000 series  
- 100 series  
- 2800 series  
- 2000 series  
- 1000 series  
- 100 series  
NEC Storage  
(*1) Storage PathManager on IA64 servers does not support NEC Storage S100 series.  
2.2 Setup  
The Setup CD is used to install/uninstall NEC Storage PathManager. The Setup CD allows the following  
actions:  
/1/ Installation  
It installs the program to the server and registers the HBA in NEC Storage PathManager.  
/2/ Uninstallation  
It completely removes NEC Storage PathManager from the server.  
/3/ Version upgrade  
Users who are using previous versions of this software can use this mode and easily prepare for  
installation of this version.  
Procedures for each action will be illustrated in the following sections. For further details, refer to the  
"Storage PathManager Installation Guide."  
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After installing NEC Storage PathManager and before starting its operation, make sure to read  
"Chapter 4 Operating NEC Storage PathManager" and check operation status and make settings.  
.
B
efore setup  
2 2.1  
Read the following notes before starting the setup of NEC Storage PathManager.  
/1/ Make sure to use HotFix (Q323289_W2K_SP4_X86_EN.exe) on the Setup CD when working  
in a Windows 2000 Service Pack 3 environment. HotFix solves the Windows 2000 memory  
leak problem that would affect NEC Storage PathManager. HotFix is for use only in a  
Service Pack 3 environment. Never use HotFix in any other environments. This HotFix is  
included in Service Pack 4.  
/2/ Do not connect the server and NEC Storage via multiple paths until setup of NEC Storage  
PathManager is complete. Turning on the server while multiple paths connect the server and NEC  
Storage may result in fatal damage to file systems.  
/3/ Follow the HBA setup procedure manual to set up the FibreChannel driver.  
/4/ Set the cross call of NEC Storage to "On." For settings of the cross call, refer to the NEC Storage  
manual.  
/5/ If "Alert Manager Main Service" is active, temporarily stop the service and then set up NEC  
Storage PathManager in order to ensure successful registration of liaison functions.  
/6/ When using EXPRESSCLUSTER (CLUSTERPRO) or MSCS, make sure to set up NEC Storage  
PathManager first and then EXPRESSCLUSTER (CLUSTERPRO) or MSCS.  
/7/ When upgrading NEC Storage PathManager in an environment using EXPRESSCLUSTER  
(CLUSTERPRO) or MSCS, the upgrade must be conducted at one node at a time. If a group is in  
operation at the node where upgrading will be conducted, move the group beforehand to any other  
node. Move the group back to the original node after completing the upgrade. Refer to manuals  
of respective products for how to move groups.  
.
I
nstallation  
2 2.2  
Use the Setup CD and follow the procedures below to install NEC Storage PathManager.  
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Make sure to use HotFix (Q323289_W2K_SP4_X86_EN.exe) contained in the Setup CD  
when installing NEC Storage PathManager in a Windows 2000 Service Pack 3 environment. HotFix  
solves the Windows 2000 memory leak problem that would affect NEC Storage PathManager. HotFix is  
for use only in a Windows 2000 Service Pack 3 environment. Never use HotFix in any other  
environments. This HotFix is included in Windows 2000 Service Pack 4.  
/1/ Completely disconnect the server and NEC Storage while the server is turned off.  
/2/ Turn the server on and log in as an administrative user.  
/3/ Insert the Setup CD into the CD drive unit.  
/4/ Follow the instructions of the installer to install NEC Storage PathManager.  
/5/ Once the installation is complete, connect NEC Storage and the server used in installation (if you are  
requested to reboot the system, first reboot the system and then make the above connection).  
For further information regarding installation procedures, refer to the "Storage PathManager Installation  
Guide."  
.
U
ninstallation  
2 2.3  
Use the Setup CD and follow the procedures below to uninstall NEC Storage PathManager.  
/1/ Completely disconnect the server and NEC Storage while the server is turned off.  
/2/ Turn the server on and log in as an administrative user.  
/3/ Insert the Setup CD into the CD drive unit.  
/4/ The dialogue box [Storage PathManager Maintenance] will be displayed. Click on the [Uninstall]  
button.  
/5/ Follow the instructions of the installer to uninstall NEC Storage PathManager.  
For further information regarding uninstallation procedures, refer to the "Storage PathManager Installation  
Guide."  
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When turning on the server after uninstalling NEC Storage PathManager, make sure that the  
connection between the server and NEC Storage is not redundant. You can also set the cross call of  
NEC Storage to "Off." Turning on the server while the connection is redundant may result in  
unexpected damage to the file systems. For cross call settings, refer to the NEC Storage manual.  
.
V
ersion upgrade  
2 2.4  
Use the Setup CD and follow the procedures below to upgrade NEC Storage PathManager.  
/1/ Completely disconnect the server and NEC Storage while the server is turned off.  
/2/ Turn the server on and log in as an administrative user.  
/3/ Insert the Setup CD into the CD drive unit.  
/4/ Follow the instructions of the installer to upgrade NEC Storage PathManager.  
If the previous version of NEC Storage PathManager and EXPRESSCLUSTER (CLUSTERPRO)  
were used in combination, the X-CALL DISK setting information of EXPRESSCLUSTER  
(CLUSTERPRO) will be lost during the course of the version upgrade. Refer to the "Storage  
PathManager Installation Guide" and use the CLUSTERPRO Disk Administrator to remake the X-CALL  
DISK settings.  
For further information regarding procedures for version upgrade refer to the "Storage PathManager  
Installation Guide."  
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Part III Functions  
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Chapter 3 Functions of NEC Storage PathManager  
Chapter 3 Functions of NEC Storage  
PathManager  
This chapter describes functions that NEC Storage PathManager offers. Basic functions of NEC Storage PathManager  
can be roughly categorized as follows:  
/1/ Path state display  
This function displays information regarding state of paths.  
/2/ Path control  
This function sets the state of paths.  
/3/ Load balancing  
This function distributes I/O loads to multiple paths.  
/4/ Cluster liaison  
This function enables the program to operate in a cluster environment (such as CLUSTERPRO and  
MSCS).  
/5/ Path patrol  
This function monitors the state of paths. It also detects failures and recovery from failures as they occur.  
/6/ Failure avoidance and failure recovery  
This function shuts down failed paths when failures occur, uses the failover function to use alternative  
paths, and uses the failback function at the time of failure recovery.  
/7/ Log extraction  
This function outputs operation information and failure information to system log files and dedicated log  
files as operation histories.  
/8/ Message (ESMPRO liaison)  
This function issues notifications to operators as performance or failure information is outputted.  
3.1 Path state display  
The path state display function is the most basic function of NEC Storage PathManager. For each logical  
unit, this function lists the state of the paths that are managed by NEC Storage PathManager.  
An spscmd will activate the path state display function. The state of the paths managed by NEC Storage  
PathManager will first be described below. Then corresponding spscmd options such as the -getlun option  
used in path state display will be described.  
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.
P
ath state  
3 1.1  
There are roughly four types of path state:  
/1/ In use  
This is the path that is currently in use. For each logical unit, there can only be one path in use.  
/2/ Active  
This is a path that is ready for use, and the priority given to this path is in effect.  
/3/ Standby  
This is a path that is ready for use, and the priority given to this path is not in effect.  
/4/ Failed  
This is the path that is unavailable due to failures.  
Active  
Available  
In use  
Unavailable  
Standby  
Failures  
Figure 3-1 State transition  
.
P
ath list display  
3 1.2  
Use the -getlun option of the spscmd to check the state of all paths that are managed by NEC Storage  
PathManager. This will allow you to check which path is currently being used in each logical unit, which  
path is experiencing failures, and the settings for load balancing. Use the command prompt to execute the  
spscmd. An example of command execution will be shown below.  
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C:\>spscmd -getlun  
/1/  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
/2/  
/3/  
/4/  
*** LogicalUnit #1 ***  
X 0: Priority=1, PathNumber=4:0:0:1  
> 1: Priority=2, PathNumber=5:0:1:1  
+++ LogicalUnit #2 +++ [round robin]  
> 0: Priority=2, PathNumber=5:0:1:2  
@ 1: Priority=1, PathNumber=4:0:0:2  
C:\>  
A list of recognized paths is displayed for each logical unit. The image above shows that there are three  
logical units and two paths are recognized for each of the logical units.  
/1/ Logical unit number  
This shows logical unit numbers and the state of load balancing. The logical unit that is dynamically  
distributing the loads is displayed with a "+++" symbol before and after the logical unit number as seen in  
LogicalUnit #2 in the above image. After the "+++" symbol attached to the end of the logical unit name, the  
type of dynamic load balancing is displayed (NEC Storage PathManager 2.0 only supports "round robin" as a  
type of dynamic load balancing). Other logical unit numbers are surrounded by the "***" symbol.  
/2/ Path state  
This shows the state of each path.  
- ">": In use. This is the path that is currently being used.  
- "X": Failed. This path is not used due to failures.  
- "@": Standby. This path is on standby.  
- No symbol: Active. This path is active.  
/3/ Priority  
This shows priorities given to the paths. Priority is used to specify the order of paths to be used in each  
logical unit. For example, priority assigns a path to be used next when loads are dynamically distributed (in  
the round robin method). In other cases, priority determines which path is to be used as an alternative in  
case of failures in the paths currently in use.  
Priority must be an integer between 1 and 254, and is uniquely determined in each of the logical units.  
Priority becomes higher as the number becomes larger.  
/4/ Path number  
Path number uniquely assigns a path and is displayed in four numbers with a colon (:) in between. These  
four numbers respectively correspond to PortNumber, PathId, TargetId, and Lun that are displayed in the -v  
option.  
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When devices become completely invisible due to disconnection of the FC cable for example, the  
corresponding path information disappears instead of the path state being displayed as "Failed."  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>  
Disconnection occurs in the path 4:0:0:0.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=1, PathNumber=5:0:1:0  
C:\>  
The path information disappears.  
.
D
etailed path list display  
3 1.3  
Use the -getlun option of the spscmd with the -v option to see detailed information on each path. An  
example is shown below.  
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C:\>spscmd -getlun -v  
*** LogicalUnit #0 ***  
State=0x0  
Config=0x0  
LBMode=0x0  
LogialDiskNumber='00000'  
ProductId='iStorage 2000 '  
SerialNumber='1234123412341234'  
> 0: Priority=2, PortNumber=4, PathId=0, TargetId=0, Lun=0  
BusNumber=0, SlotNumber=9  
Wwpn=34129078:56341221  
> 1: Priority=1, PortNumber=5, PathId=0, TargetId=1, Lun=0  
BusNumber=1, SlotNumber=1  
Wwpn=34129078:56341223  
*** LogicalUnit #1 ***  
State=0x0  
Config
@ 1: Priority=1, PortNumber=4, PathId=0,  
BusNumber=1, SlotNumber=1  
Wwpn=34129078:56341223  
C:\>  
- State: (not used)  
- Config: (not used)  
- LBMode: settings for dynamic load balancing  
- LogicalDiskNumber: number given to a logical disk  
- ProductId: product ID of NEC Storage  
- SerialNumber: serial number given to an NEC Storage unit  
- PortNumber: number given to a port  
- PathId: ID of a path  
- TargetId: ID of a target for SCSI  
- Lun: number given to a logical unit  
- BusNumber: PCI bus number of an HBA  
- SlotNumber: PCI device number of an HBA  
- Wwpn: WWpn (World Wide port name)  
.
S
orted path list display  
3 1.4  
Use the -getlun option of the spscmd with the -s0, -s1, and -s2 options to specify the order of path display  
for each logical unit. (This function is not for Windows Server 2003.)  
- s0: For the logical unit that is dynamically distributing the loads, the paths will be displayed in the order  
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of their number. For other logical units, the paths will be displayed in the order of priority. If not  
specifically set, this display order will be applied.  
- s1: Paths will be displayed in the order of their number.  
- s2: Paths will be displayed in the order of priority.  
The following image shows a display example when the -s1 option is used.  
C:\>spscmd -getlun -s1  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
*** LogicalUnit #1 ***  
X 0: Priority=1, PathNumber=4:0:0:1  
> 1: Priority=2, PathNumber=5:0:1:1  
+++ LogicalUnit #2 +++ [round robin]  
@ 0: Priority=1, PathNumber=4:0:0:2  
> 1: Priority=2, PathNumber=5:0:1:2  
C:\>  
As seen in the above image, the paths are displayed in the order of their number for the logical unit #2.  
3.2 Path control  
Path control is a function to specify the state of each path managed by NEC Storage PathManager. Use an  
spscmd to use this function. Path priority, which becomes important when controlling the paths, will be  
described first. Then spscmd options to be used in path control will be described.  
.
P
ath priority  
3 2.1  
Path priority is assigned to each path in each logical unit and is used to specify the order of paths to be  
used in the respective logical units. Priority is expressed as an integer between 1 and 254 and is uniquely  
determined in each logical unit. Priority becomes higher as the number becomes larger.  
Path priority is mainly used to determine which path is to be used as an alternative in case of failures in the  
path currently being used. Therefore, the path with the highest priority will be first used. However, when  
failures occur in this path, then the path with the second highest priority will be used.  
When loads are dynamically distributed (in the round robin method), path priority is used to determine the  
order of multiple paths to be used in dynamic load balancing. This means that the paths will be used in the  
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order of priority, from the highest to the lowest for each I/O. After the path with the lowest priority is used,  
the order returns to the path with the highest priority.  
When path priority or path state has been changed by the spscmd described below, the result will  
immediately be in effect for the currently used path.  
.
D
isabling priority  
3 2.2  
When you wish to have particular paths unused due to maintenance work for example, use the -notavail  
option of the spscmd to temporarily disable priority. The state of a path with deactivated priority will turn  
from "In use" or "Active" to "Standby."  
Active  
Available  
In use  
Unavailable  
-notavail  
Standby  
Failures  
Figure 3-2 -notavail option  
In the following example, priority of the path 4:0:0:0 has been deactivated. After executing the -notavail  
option, the path 4:0:0:0 will have the "@" symbol which stands for a standby state. Also in the example, the  
">" symbol indicates that the path 5:0:1:0 is in use even though the path 4:0:0:0 has a higher priority than the  
path 5:0:1:0.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -notavail 4:0:0:0  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
@ 0: Priority=2, PathNumber=4:0:0:0  
> 1: Priority=1, PathNumber=5:0:1:0  
C:\>  
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A path with disabled priority will be excluded from the decision process of the order of path use by  
priority and dynamic load balancing process. Note that this does not mean that this path will be absolutely  
unavailable. Instead, this path is treated as a path having an even lower priority than the path with the  
lowest priority. Therefore, a path with disabled priority will be used in case of failures in all the other paths.  
In this case, the priority of this path will be enabled before it is used. The following figure shows the  
priority relationship between normal paths, which are the paths with enabled priority, and paths with disabled  
priority.  
Priority  
High  
Low  
254(Enabled) > 1(Enabled) > 254(Disabled) > 1(Disabled)  
Figure 3-3 Priority size relationship  
Use the -avail option of the spscmd to enable the priority of a path that had been disabled. The state of  
the path with newly enabled priority will turn from "Standby" to "In use" or "Active."  
Active  
Available  
In use  
Unavailable  
-avail  
Standby  
Failures  
Figure 3-4 -avail option  
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The following image shows an example when the -avail option is used.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
@ 0: Priority=2, PathNumber=4:0:0:0  
> 1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -avail 4:0:0:0  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>  
.
C
hanging paths for use  
3 2.3  
Use the -path option of the spscmd to change the path to be used. The -path option assigns a specified path  
as a path to be used by enabling the priority of the specified path and by switching the priorities of the  
specified path and the currently used path. Note that the priorities will not be switched if the specified path  
becomes the path to be used only by enabling its priority. The priority of the path specified by the -path  
option will become enabled even if the priority of the currently used path is disabled, meaning that there is no  
path with enabled priority. The -path option cannot specify failed paths.  
As seen below, use a path number (PathNumber) displayed in the -getlun option to specify a path.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -path 5:0:1:0  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
0: Priority=1, PathNumber=4:0:0:0  
> 1: Priority=2, PathNumber=5:0:1:0  
C:\>  
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When using the -path option to specify a path, a path number (PathNumber) displayed in the  
-getlun option is inputted as an argument. Here, part of the path number input can be omitted. If  
multiple paths in the same logical unit match the result of partially omitted path number input, the first  
matched path will be specified. The following image shows an example.  
C:\>spscmd -path 5:::0 <- Changes to any path of PortNumber=5 for LUN0  
C:\>spscmd -path 5:::  
C:\>spscmd -path ::1:  
C:\>  
<- Changes to any path of PortNumber=5 for all LUNs  
<- Changes to any path of TargetId=1 for all LUNs  
Path numbers can be omitted in all spscmd options that require specification of path numbers.  
.
S
witching priorities  
3 2.4  
Use the -swap option of the spscmd to switch the orders of paths to be used. The -swap option switches  
priorities of two specified paths. Note that the enabled/disabled status of the priorities will not be switched.  
This option is mainly used to change priorities between paths that are not being used. However, currently  
used paths can also be specified.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=3, PathNumber=4:0:0:0  
1: Priority=2, PathNumber=5:0:1:0  
2: Priority=1, PathNumber=6:0:2:0  
C:\>spscmd -swap 5:0:1:0 6:0:2:0  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=3, PathNumber=4:0:0:0  
1: Priority=2, PathNumber=6:0:2:0  
2: Priority=1, PathNumber=5:0:1:0  
C:\>  
.
C
hanging priority  
3 2.5  
Use the -priority option of the spscmd to directly change the priority of a path. Specify a path number  
and an integral value so that the -priority option changes the priority value of the specified path to the  
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specified integer.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -priority 5:0:1:0 3  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
0: Priority=2, PathNumber=4:0:0:0  
> 1: Priority=3, PathNumber=5:0:1:0  
C:\>  
Priority specified in the -priority option must be an integer between 1 and 254, and each path  
must have a unique priority in a logical unit. Multiple numbers of the same priority cannot exist in a  
logical unit. When specifying a priority, paths that are not displayed due to failures must be taken into  
consideration. When a path with a particular priority recovers from failures and the same priority  
already exists in the same logical unit, the priority of the path that has failed back will be changed (refer  
to "4.1.2 Initial settings").  
As described above, the -priority option must be used with much caution. Unless it is absolutely  
necessary, use the -path option or the -swap option instead.  
l
3.3 Load ba ancing  
This function distributes I/O loads to available paths that are managed by NEC Storage PathManager. In  
NEC Storage PathManager, there are two types of load balancing: static load balancing and dynamic load  
balancing. Each type of load balancing will be described below.  
.
S
tatic load balancing  
3 3.1  
In this method, loads will be distributed through static distribution of paths by the logical units. As seen  
in the figure below, loads will be distributed by separating paths that access logical unit 0 from paths that  
access logical unit 1.  
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Path  
Path  
0
1
LUN0  
LUN1  
Figure 3-5 Static load balancing  
Use the -path option or the -swap option of the spscmd to make settings for static load balancing.  
The following image shows an example.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
*** LogicalUnit #1 ***  
> 0: Priority=2, PathNumber=4:0:0:1  
1: Priority=1, PathNumber=5:0:1:1  
C:\>  
In this example, path 0 (path number 4:0:0:x) will be used when accessing logical units 0 and 1. Once the  
settings for static load balancing are made, path 0 will be used to access logical unit 0 and path 1 will be used  
to access logical unit 1.  
C:\>spscmd -path 5:0:1:1  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
*** LogicalUnit #1 ***  
0: Priority=1, PathNumber=4:0:0:1  
> 1: Priority=2, PathNumber=5:0:1:1  
C:\>  
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It is possible to confirm that static load balancing is in effect once the -path option is applied to the logical  
unit 1.  
.
D
ynamic load balancing  
3 3.2  
In this method, loads are distributed by dynamically changing the paths to be used among multiple paths.  
Path  
Path  
0
1
LUN0  
LUN1  
Figure 3-6 Dynamic load balancing  
Use the -lbmode option of the spscmd to make settings for dynamic load balancing. The following image  
shows an example.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -lbmode 4:0:0:0 1  
C:\>spscmd -getlun  
+++ LogicalUnit #0 +++ [round robin]  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>  
In this example, the path to logical unit 0 which exists in NEC Storage is used in dynamic load balancing.  
Use the first argument in the -lbmode option to specify a path number of the logical unit to execute  
dynamic load balancing. Then use the second argument to specify the method of load balancing. Settings  
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for dynamic load balancing must be set for each unit.  
Second argument 0: do not execute dynamic load balancing (specified when load balancing will not be  
executed or when static load balancing will be executed)  
Second argument 1: execute dynamic load balancing (in the round robin method)  
Note also that the settings for dynamic load balancing cannot be made if the program is working  
with MSCS.  
3.4 Cluster liaison  
The cluster liaison function enables the use of NEC Storage PathManager in a cluster environment. When  
abnormalities occur in I/O, NEC Storage PathManager first attempts to switch paths. If this does not work,  
then the cluster control program will switch nodes. NEC Storage PathManager can be used in  
EXPRESSCLUSTER (CLUSTERPRO) and MSCS (Microsoft cluster system) environments.  
.
E
3 4.1  
XPRESSCLUSTER(CLUSTERPRO)  
liaison  
This function allows NEC Storage PathManager to work in liaison with EXPRESSCLUSTER  
(CLUSTERPRO). No particular settings are necessary to use this function.  
.
M
SCS liaison  
3 4.2  
This function allows NEC Storage PathManager to be used in an MSCS environment. Use the  
-setmscsmode option of the spscmd to enable the MSCS liaison function. This function is disabled by  
default. Use the -getmscsmode option to check the current settings.  
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C:\>spscmd -getmscsmode  
MSCS : Disable  
C:\>spscmd -setmscsmode E  
C:\>spscmd -getmscsmode  
MSCS : Enable  
C:\>  
The -getmode option of the spscmd can also be used to check the settings for MSCS liaison.  
C:\>spscmd -getmode  
Class : Enterprise  
Failback : Active  
MSCS : Disable  
C:\>  
Note also that the settings for dynamic load balancing cannot be made if the program is working  
with MSCS.  
3.5 Path patrol  
This function periodically monitors the state of all paths that are available or unavailable for use. NEC  
Storage PathManager has a health check function and a recovery check function. In the health check function,  
paths that are available for use are monitored, and the failover function is automatically activated in case of  
failures. In the recovery check function, paths that are not used due to failures are monitored, and the  
failback function is automatically activated at the time of failure recovery. The path patrol service and the  
NEC Storage PathManager driver allow execution of these functions.  
The path patrol service issues requests for path monitoring to the NEC Storage PathManager driver every  
specified period of time. Once the NEC Storage PathManager driver receives requests, it checks the state of  
specified paths. The NEC Storage PathManager driver issues monitoring I/O if the paths have not been used  
for a certain period of time. When the I/O is successfully complete, the paths are regarded as being available  
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for use. If the I/O results in an error or if it is not complete before time-out, the paths are regarded as being  
unavailable for use.  
.
H
ealth check  
3 5.1  
This function detects failed paths and makes them fail over by periodically issuing monitoring I/O to  
available paths that have not been used for a certain period of time. This function is used mainly to monitor  
failures in alternative paths in environments except for those in which dynamic load balancing is conducted.  
Active  
Available  
In use  
Unavailable  
Standby  
Failures  
Figure 3-7 Failover as a result of health check  
.
R
ecovery check  
3 5.2  
This function detects paths that recovered from failures and makes them fail back by periodically issuing  
monitoring I/O to failed paths. This function is used for archiving active failback or standby failback.  
Active  
Available  
In use  
Unavailabe  
Standby  
Failures  
Figure 3-8 Failback as a result of recovery check  
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.
S
r
3 5.3  
ettings for path pat ol  
Use the -setwatcher option of the spscmd to make settings for path patrol. Use the -getwatcher option to  
check the settings.  
[For Windows 2000]  
C:\>spscmd -setwatcher 3:120:30:180  
/1//2//3/ /4/  
C:\>spscmd -getwatcher  
Health check : Enable .../1/  
Recovery check : Enable .../1/  
Request interval : 120 sec .../2/  
Threshold : 30 sec .../3/  
Timeout duration : 180 sec .../4/  
C:\>  
[For Windows Server 2003]  
C:\>spscmd -setwatcher 1:30::  
/1//2/  
C:\>spscmd -getwatcher  
Health check : Enable .../1/  
Request interval : 30 sec .../2/  
C:\>  
Four numbers with a colon (:) in between are specified as arguments of the -setwatcher option. They  
correspond to respective parameters displayed in the -getwatcher option.  
/1/ Health check / Recovery check  
This shows the status of the health check function and the recovery check function.  
In the -getwatcher option  
Enable: functions are available for use  
Disable: functions are unavailable for use  
In the -setwatcher option  
0: health check disabled, recovery check disabled  
1: health check enabled, recovery check disabled  
2: health check disabled, recovery check enabled  
3: health check enabled, recovery check enabled  
(Default: 3 (health check enabled, recovery check enabled))  
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(Recovery check is not for Windows Server 2003.)  
/2/ Request interval  
The path patrol service issues monitoring requests for each path to the NEC Storage PathManager driver  
at this interval (default: 60, unit: seconds).  
/3/ Threshold  
This refers to a period of time in which paths have not been used. Threshold is used to determine if  
monitoring I/O should be issued to the designated paths when the NEC Storage PathManager driver  
receives monitoring requests. Monitoring I/O will be issued if paths have not been used for longer than  
this period of time (default: 60, unit: seconds).  
(This parameter is not for Windows Server 2003.)  
/4/ Timeout duration  
This refers to the timeout duration for monitoring I/O. NEC Storage PathManager will decide that  
failures have occurred if monitoring I/O is not complete within the timeout duration (default; 120, unit:  
seconds).  
(This parameter is not for Windows Server 2003.)  
Parameters of arguments specified in the -setwatcher option can be omitted like in the case when  
specifying path numbers in the -path option.  
[For Windows 2000]  
C:\>spscmd -getwatcher  
Health check : Enable  
Recovery check : Enable  
Request interval : 120 sec  
Threshold : 30 sec  
Timeout duration : 180 sec  
C:\>spscmd -setwatcher :90::  
C:\>spscmd -getwatcher  
Set only Request interval at 90 seconds  
Health check : Enable  
Recovery check : Enable  
Request interval : 90 sec  
Threshold : 30 sec  
Timeout duration : 180 sec  
C:\>  
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[For Windows Server 2003]  
C:\>spscmd -getwatcher  
Health check : Enable  
Request interval : 30 sec  
C:\>spscmd -setwatcher :60::  
C:\>spscmd -getwatcher  
Set only Request interval at 60 seconds  
Health check : Enable  
Request interval : 60 sec  
C:\>  
F
3.6 ailure avoidance and failure  
recovery  
Failure avoidance and failure recovery are functions that shut down paths in case of path failures, execute  
failover so that alternative paths will be used, and execute failback at the time of failure recovery. The  
abovementioned path patrol executes failover and failback by using these functions.  
.
F
ailover and failback  
3 6.1  
When failures occur in the paths, NEC Storage PathManager automatically switches paths to be used from  
failed paths to normal paths. This action is referred to as failover. When unavailable paths due to failures  
recover from the failures and become available again, NEC Storage PathManager automatically recognizes  
this event and adds these recovered paths to the group of available paths. This action is referred to as  
failback.  
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Path  
Path  
Path  
Path  
1
0
1
0
Failures  
?
Recovery  
?
LUN0  
LUN1  
LUN0  
LUN1  
Figure 3-9 Failover (left) and failback (right)  
Active  
Available  
In use  
Unavailavle  
Standby  
Failures  
Figure 3-10 Failover as a result of failure avoidance  
Active  
Available  
In use  
Unavailable  
Standby  
Failures  
Figure 3-11 Failback as a result of failure recovery  
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.
S
electing a method of failback  
3 6.2  
In NEC Storage PathManager, two types of failback methods are available: active failback and standby  
failback.  
/1/ Active failback  
Failback is executed and the state of the path becomes active. The priority of a path that failed back  
becomes enabled. There may be a case where paths are switched at the time of failback, and the state of  
the path becomes "In use."  
/2/ Standby failback  
Failback is executed and the state of the path becomes standby. The priority of a path that failed back  
becomes disabled. Select standby failback when you do not wish to have any extra path switching at  
the time of failback. If this type of failback is selected, it is necessary to manually enable the path  
priority after failback is complete.  
Use the -setfbmode option of the spscmd to select the type of failback.  
C:\>spscmd -setfbmode active  
C:\>spscmd -getfbmode  
Failback : Active  
C:\>  
In this example, active failback is selected.  
/1/ Active failback  
Specify "active" or simply "a" as an argument.  
/2/ Standby failback  
Specify "standby" or simply "s" as an argument  
Use the -getfbmode option of the spscmd to check which type of failback has been selected. "Active" will  
be displayed if active failback is selected, and "Standby" will be displayed if standby failback is selected.  
The -getmode option can also be used to check the same.  
C:\>spscmd -getmode  
Class : Enterprise  
Failback : Active  
MSCS : Enable  
C:\>  
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.
M
anual failback  
3 6.3  
When the abovementioned recovery check function is disabled, failback will not be executed even  
though failed paths have recovered from the failures. In such a case, use the -failback option or the  
-failbackall option of the spscmd to execute forced failback. (This function is not for Windows Server  
2003.)  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
X 0: Priority=2, PathNumber=4:0:0:0  
> 1: Priority=1, PathNumber=5:0:1:0  
C:\>spscmd -failback 4:0:0:0  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
C:\>  
The -failback option executes failback targeting the specified paths. Meanwhile, the -failbackall option  
executes failback targeting all failed paths. In both cases, failback will be unsuccessful for the paths yet to  
be recovered.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
X 0: Priority=2, PathNumber=4:0:0:0  
> 1: Priority=1, PathNumber=5:0:1:0  
*** LogicalUnit #1 ***  
X 0: Priority=2, PathNumber=4:0:0:1  
> 1: Priority=1, PathNumber=5:0:1:1  
C:\>spscmd -failbackall  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=2, PathNumber=4:0:0:0  
1: Priority=1, PathNumber=5:0:1:0  
*** LogicalUnit #1 ***  
> 0: Priority=2, PathNumber=4:0:0:1  
1: Priority=1, PathNumber=5:0:1:1  
C:\>  
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3.7 Log extraction  
This function outputs log information related to NEC Storage PathManager to an event log. NEC Storage  
PathManager internally holds log information (SPS logs). From the log information, the log service outputs  
important information to the event log (system).  
NEC Storage  
PathManager  
Log service  
(iSpmLogger)  
driver  
SPS logs  
Event log  
Figure 3-6 Log extraction  
.
S
PS logs  
3 7.1  
SPS logs refer to log information internally held by NEC Storage PathManager, and information regarding  
operation of NEC Storage PathManager and failed I/O are recorded in the SPS logs. SPS logs are stored in a  
log storage folder (installation directory \Log) and consist of a currently used log file and the previous log file.  
At the time of program installation, only the currently used log file exists.  
The currently used log file is named "spsevent.log" and stores logs up to the size of 5 MB, which is the  
maximum size of the file.  
Log storage folder  
Maximum of 5MB  
spsevent.log  
Figure 3-7 Storing SPS logs (1)  
When the currently used log file becomes full, the file name changes to "spsevent.log.old." This will be  
kept as the log file of the previous generation. Then a new "currently used log file" named "spsevent.log" is  
created, and logs will be stored in this file.  
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Log storage folder  
spsevent.log.old  
spsevent.log  
spsevent.log  
The file name is changed, and...  
a new one is created.  
Figure 3-8 Storing SPS logs (2)  
When the new "spsevent.log" becomes full, the previous log file "spsevent.log.old" will be deleted. Then  
"spsevent.log" becomes "spsevent.log.old." A new "spsevent.log" is created, and logs will be stored in this  
file.  
Log storage folder  
spsevent.log.old  
spsevent.log.old  
spsevent.log  
spsevent.log  
The file is deleted,  
The file name is changed, and...  
Figure 3-9 Storing SPS logs (3)  
a new one is created.  
The above actions will be repeated every time the log file becomes full. As a result, only the previous log  
file and the currently used log file exist.  
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.
E
vent logs  
3 7.2  
Among the pieces of information stored in the SPS logs, important information such as information related  
to failover and failback will be outputted to the event log (system) by the log service.  
Refer to the following table for the outputted event log information.  
Table 3-1 Event log list  
Source(*1)  
ispsvb  
EventID(*1)  
257  
Detected event  
Failover started  
LV  
Info  
Output details  
Failover started%. %1 Date&Time %2  
(spsdsm)  
(513)  
258  
(514)  
259  
Failover was done  
Failover failed  
Warn  
Err  
I/O Path was changed%. %1  
Date&Time %2  
Failover failed%. %1 Date&Time %2  
(515)  
260  
261  
Failback started  
Failback was done  
Info  
Info  
Failback started%. %1 Date&Time %2  
Failback finished successfully%. %1  
Date&Time %2  
262  
263  
Failback failed  
Failback completed  
Err  
Info  
Failback failed%. %1 Date&Time %2  
Failback was already completed. %1  
Date&Time %2  
264  
265  
266  
267  
268  
269  
270  
271  
272  
273  
Start Changing  
priority  
Changing Priority  
was done  
Failed to change  
Priority  
Start changing  
LBMode  
LBMode was  
changed  
Failed to change  
LBMode  
Info  
Info  
Err  
Start Changing Path Priority%. %1  
Date&Time %2  
Path Priority was changed  
successfully%. %1 Date&Time %2  
Failed to change Path Priority%. %1  
Date&Time %2  
Start changing LoadBalancing Mode%. %1  
Date&Time %2  
LoadBalancing Mode was changed  
successfully%. %1 Date&Time %2  
Failed to change LoadBalancing  
Mode%. %1 Date&Time %2  
Path error was detected%. %1  
Date&Time %2  
Path error was detected%. %1  
Date&Time %2  
AutoFailback started%. %1  
Date&Time %2  
Info  
Info  
Info  
Info  
Info  
Info  
Info  
Info  
Info  
Warn  
Info  
Warn  
Path error  
Path error  
AFB started  
AFB was done  
Path was removed  
AutoFailback was done and some paths  
were recovered%. %1 Date&Time %2  
Path was removed%. %1 Date&Time %2  
274  
(530)  
275  
Effectiveness was  
changed  
Failed to change  
Effectiveness  
Mode changed  
Effectiveness of Path was changed%. %1  
Date&Time %2  
Failed to change Effectiveness of  
Path%. %1 Date&Time %2  
Mode was changed successfully%. %1  
Date&Time %2  
276  
277  
278  
Some Paths are not  
redundant  
Some paths are not redundant  
(*1) In NEC Storage PathManager 3.0 for Windows, Source and EventID in parentheses is used if any. In  
this case, the information on details and Date&Time is not outputted.  
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3.8 Message(ESMPRO liaison)  
The message function of ESMPRO reports the most important events among those outputted to the event  
log by NEC Storage PathManager. No particular settings are required in NEC Storage PathManager to use  
this function.  
Refer to the following table for event log information to be reported.  
Table 3-2 List of event logs to be reported  
Reports to  
ALIVE(*2)  
Repots to ESMPRO  
Manager  
Source(*1)  
EventID(*1)  
Detected event  
LV  
ispsvb  
(spsdsm)  
257  
(513)  
258  
(514)  
259  
Failover started  
Info  
No  
(Yes)  
Yes  
Yes  
Yes  
Yes  
Failover was done  
Failover failed  
Warn  
Err  
Yes  
(515)  
262  
263  
264  
265  
Failback failed  
Err  
Info  
Info  
Info  
No  
No  
No  
No  
Yes  
Yes  
Yes  
Yes  
Failback completed  
Start Changing priority  
Changing Priority was  
done  
266  
267  
268  
269  
270  
271  
272  
273  
274  
(530)  
275  
276  
Failed to change Priority  
Start changing LBMode  
LBMode was changed  
Failed to change LBMode  
Path error  
Path error  
AFB started  
AFB was done  
Path was removed  
Err  
No  
No  
No  
No  
No  
No  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Info  
Info  
Info  
Info  
Info  
Info  
Info  
Info  
Effectiveness was changed  
Failed to change  
Effectiveness  
Info  
Warn  
No  
No  
Yes  
Yes  
277  
278  
Mode changed  
Some Paths are not  
redundant  
Info  
Warn  
No  
Yes  
Yes  
Yes  
(*1) In Windows Server 2003, Source and EventID in parentheses is used if any. In this case, the  
information on details and Date&Time is not outputted.  
(*2) In Windows Server 2003, EventID and Reports to ALIVE in parentheses is used if any.  
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Chapter 3 Functions of NEC Storage PathManager  
If you would like to use the Alert Manager feature of ESMPRO Manager, you have to set up the registries  
shown below on the server which ESMPRO Manager is installed.  
/1/ Set the registries shown below.  
[HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE\AlertViewer\AlertType\StoragePath]  
WavDefault : REG_SZ : Default.wav  
AniDefault : REG_SZ : Default.bmp  
Image  
: REG_SZ : Default.bmp  
SmallImage : REG_SZ : Default.bmp  
/2/ Set the permissions shown below.  
[HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE\AlertViewer\AlertType\StoragePath]  
Administrators : Full Control  
Everyone : Read  
SYSTEM : Full Control  
"ESMPRO User Group" : Full Control  
You can find “ESMPRO User Group” in the following registry value.  
[HKEY_LOCAL_MACHINE\SOFTWARE\NEC\NVBASE]  
LocalGroup  
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Chapter 4 Operating NEC Storage PathManager  
Chapter 4 Operating NEC Storage  
PathManager  
4.1 Operation in normal state  
.
S
tarting operation  
4 1.1  
After installation of NEC Storage PathManager is complete and connection is established between the  
server and NEC Storage, NEC Storage PathManager automatically recognizes disk subsystems and paths.  
Then operation starts. From then on, NEC Storage PathManager automatically starts up when the system  
starts up, and it automatically stops when the system stops. When the system starts up, NEC Storage  
PathManager automatically groups paths for each logical unit and conceals the paths in applications (to make  
only one path visible).  
Use an spscmd to check current NEC Storage PathManager operation status such as path state display and  
path control. Refer to "Chapter 3 Functions of NEC Storage PathManager" for the spscmd.  
.
C
t
4 1.2  
hecking operation sta us  
After installing NEC Storage PathManager and before starting its operation, make sure that multiple paths  
connect the server and NEC Storage and that NEC Storage PathManager is properly functioning. The most  
basic methods to check operation status of NEC Storage PathManager are described below.  
Use the -getlun option of the spscmd. Follow the steps shown below:  
(1) Activate the command prompt.  
(2) Input "spscmd -getlun" and press the return key.  
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Chapter 4 Operating NEC Storage PathManager  
During redundant operation, multiple paths are displayed under each "LogicalUnit." The example above  
shows that there are two logical units and two paths in NEC Storage. Refer to "Chapter 3 Functions of NEC  
Storage PathManager" for detailed information about the display.  
It may take some time (up to a minute) for the spscmd to return its result if the spscmd is used right  
after the server starts up. This is because the spscmd waits for WMI to start up, and this is not a failure.  
Wait for the spscmd to return the result.  
If only one path is displayed in the -getlun option of the spscmd, first refer to "4.2.1 FAQs and  
troubleshooting" to see if solutions can be found before making inquiries.  
.
I
nitial settings  
4 1.3  
(1) Priority  
NEC Storage PathManager determines the initial value of the priority in the following ways.  
/1/ When a new path, or a path to a newly recognized logical unit, is found, the path priority becomes  
enabled with a priority level of 1.  
/2/ When a new path to an already recognized logical unit is found, the priority of the path will become the  
highest priority among the paths to the logical unit + 1, and the path priority will become disabled.  
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/3/ For an already recognized path to an already recognized logical unit, the state of priority will be  
maintained even after the system is rebooted.  
/4/ When a path is already recognized as a path to an already recognized logical unit, and is recovered from  
path failures, the path will have a priority level that it had prior to the failures. Whether the priority is  
disabled or enabled will depend on the failback mode. When a path having a certain priority is recovered  
from failures, and a different path having the same priority exists in the same logical unit, then the priority  
will be determined in accordance with /2/ above.  
To summarize, if a newly found path is the first path found in a logical unit, its priority becomes 1 and  
enabled. As other paths are found after that in the logical unit, they will be sequentially allocated with  
priority that goes up by 1 for each path. Their priorities will be disabled. Once priority is allocated, after  
the system is rebooted the same priority will be allocated unless changes are made. The following image  
shows an example of path state immediately after installation of NEC Storage PathManager.  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
> 0: Priority=1, PathNumber=4:0:0:0  
@ 1: Priority=2, PathNumber=5:0:1:0  
@ 2: Priority=3, PathNumber=6:0:2:0  
@ 3: Priority=4, PathNumber=7:0:3:0  
*** LogicalUnit #1 ***  
> 0: Priority=1, PathNumber=4:0:0:1  
@ 1: Priority=2, PathNumber=5:0:1:1  
@ 2: Priority=3, PathNumber=6:0:2:1  
@ 3: Priority=4, PathNumber=7:0:3:1  
C:\>  
As seen in the image, only the path that is found first is enabled in each logical unit immediately after  
installation of NEC Storage PathManager. NEC Storage PathManager can operate as it is; however, it is  
recommended that all paths be enabled and settings for priority be made as necessary before starting  
operation unless there is a special reason not to do so.  
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C:\>spscmd -avail :::  
C:\>spscmd -getlun  
*** LogicalUnit #0 ***  
0: Priority=1, PathNumber=4:0:0:0  
1: Priority=2, PathNumber=5:0:1:0  
2: Priority=3, PathNumber=6:0:2:0  
> 3: Priority=4, PathNumber=7:0:3:0  
*** LogicalUnit #1 ***  
0: Priority=1, PathNumber=4:0:0:1  
1: Priority=2, PathNumber=5:0:1:1  
2: Priority=3, PathNumber=6:0:2:1  
> 3: Priority=4, PathNumber=7:0:3:1  
C:\>  
If the HBA driver is reinstalled, priority setting information may be lost. After installing the HBA  
driver, make sure to check the settings for priority and make settings again as needed.  
(2) Failback method  
When NEC Storage PathManager is installed, the failback method is set to standby failback. This is based  
on a policy that once failures occur in a path, that path should not be used until its complete recovery is  
confirmed. This setting can avoid unnecessary switching of paths due to repetition of failover and failback  
by unstable paths.  
(3) MSCS liaison  
The MSCS function is disabled when NEC Storage PathManager is installed.  
(4) Path patrol  
The following shows initial values in settings for the path patrol function.  
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[For Windows 2000]  
C:\>spscmd -getwatcher  
Health check : Enable  
Recovery check : Enable  
Request interval : 60 sec  
Threshold : 60 sec  
Timeout duration : 120 sec  
C:\>  
[For Windows Server 2003]  
C:\>spscmd -getwatcher  
Health check : Enable  
Request interval : 60 sec  
C:\>  
.
R
ecommended settings for priority  
4 1.4  
In a system having a configuration with two paths, there will be only one available path when failures occur  
in the path in use. Therefore, setting priority does not have any significant meaning except for when  
executing load balancing. However, in a system having a larger number of paths, attention must be paid to  
settings for priority in order to secure smooth switching of paths in case of failures and to secure dynamic load  
balancing performance.  
When failures occur in a path in use, NEC Storage PathManager attempts to use a path having the second  
highest priority. If this path is also experiencing failures, then a path having the third highest priority will  
become the next candidate. It may seem rare that more than two paths experience failures at the same time;  
however, this can happen depending on system configuration.  
In the figure below, the system has a configuration with four paths and two FC switches, and path priorities  
are set to 4, 3, 2, and 1 to respective paths from left to right. Therefore, the path having priority 4 is currently  
in use. When the left FC switch fails in this system, the path having priority 4 will fail. Therefore, failover  
is executed so that the path with priority 3 is be used. However, since the left FC switch has failed, the path  
having priority 3 has also failed. As a result, failover is executed again so that the path with priority 2 will be  
used. As described above, there will be unnecessary failover processing from the path having priority 4 to  
the path having priority 2 since it must be conducted via the path having priority 3. NEC Storage  
PathManager takes the longest to recognize path failures when I/O timeout occurs. In such cases, it will take  
up to a minute for NEC Storage PathManager to be aware of the failures. So in the above example it may  
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take up to a minute longer for NEC Storage PathManager to recognize path failures due to execution of  
failover. To avoid such situations, it is recommended that paths having priorities in numerical sequence do  
not have common resources.  
Express5800  
Storage PathManager  
Priority:  
4  
3 2
1
NEC Storage  
Figure 4-1 Setting priority (1)  
In the next figure, path priorities are set to 4, 2, 3, and 1 from left to right. In this case, only one execution of  
failover is necessary to determine which path is going to be used next in the case of failures in a FC switch or  
failures in the NEC Storage controller.  
This setting is effective when conducting dynamic load balancing. Since paths having priorities that are in  
numerical sequence do not share any resources, performance decrement due to resource problems is not likely  
to occur.  
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Express5800  
StoragePathManager  
Priority:  
4  
2 3
1
NEC Storage  
Figure 4-2 Setting priority (2)  
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4.2 Handling abnormalities  
.
F
AQs and troubleshooting  
4 2.1  
If only one path is displayed in the -getlun option of NEC Storage PathManager, causes may be found in  
the table below. Refer to the descriptions in the table before making inquiries.  
Table 4-1 FAQs and troubleshooting  
Inquiry  
(event)  
Points to check  
Handling  
Only one path Is the cross call function of NEC Storage Set the cross call function of NEC Storage to  
is visible  
set to Off?  
On. Use iSM to change the settings. Refer to  
the iSM manual for detailed information on how  
to change the settings.  
Is the installed HBA driver an appropriate Reinstall the appropriate HBA driver.  
one? Check to see if you are using the  
Windows 2000 driver in Windows Server  
2003 or the other way around.  
In Windows 2000, have you selected Select “Allow Multiple paths to SCSI Targets”  
“Allow Multiple paths to SCSI Targets” check box of all HBAs managed by NEC  
check box on the Emulex Configuration Storage PathManager. Refer to the HBA  
Tool (elxcfg.exe) ?  
manual for detailed information on the Emulex  
Configuration Tool.  
Is NEC Storage connected with the Confirm the connection between NEC Storage  
server?  
and the server. When fibre channel fabrics  
exist between NEC Storage and the server,  
confirm also that those fabrics are turned on.  
Is the configuration of Access Control of Confirm the configuration of Access Control of  
NEC Storage correctly set?  
NEC Storage. Confirm also the server and  
NEC Storage connected logically.  
.
I
r
4 2.2  
nformation gathe ing necessary in  
f
case of ailures  
When path failures occur or when some kind of trouble occurs in NEC Storage PathManager, collect the  
basic information such as date of failure, details of failure, and system configuration that is necessary when  
investigating the failure. Also collect the following information that is necessary in investigation from the  
viewpoint of NEC Storage PathManager. If information is collected only in part or if no information is  
collected, causes of failure may not be identified since sufficient investigation cannot be carried out.  
(1) System information  
Extract system information from "Computer Management" of Windows.  
/1/ Open [Start] -> [Settings] -> [Control Panel] -> [Administrative tools] -> [Computer Management].  
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/2/ Select [System Information] from the tree.  
/3/ Select [Action] -> [Save as System Information File...] from the menu bar.  
/4/ Specify [File Name].  
/5/ Click on [Save].  
System information will be collected in a file with the specified file name.  
(2) Disk drive information  
Use "Device Manager" of Windows to collect disk drive information (bitmap image).  
/1/ Open [Start] -> [Settings] -> [Control Panel] -> [Administrative tools] -> [Computer Management].  
/2/ Select [Device Manager] from the tree.  
/3/ Open [Disk drives].  
/4/ Take a screen shot.  
(3) Logical drive information  
Use "Disk Management" of Windows to collect logical drive information (bitmap image).  
/1/ Open [Start] -> [Settings] -> [Control Panel] -> [Administrative tools] -> [Computer Management].  
/2/ Select [Disk Management] from the tree.  
/3/ Take a screen shot.  
(4) Event logs  
Collect event logs (system and application) from "Event Viewer" of Windows.  
/1/ Open [Start] -> [Settings] -> [Control Panel] -> [Administrative tools] -> [Event Viewer].  
/2/ Select [System] from the tree.  
/3/ Select [Action] -> [Save Log File As…] from the menu bar.  
/4/ Specify [File Name].  
/5/ Set [Save as type] to "Event Log (*.evt)."  
/6/ Click on [Save].  
System logs will be collected in a file having the specified file name.  
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Then starting from step /2/ above, select [Application] instead of [System] to collect application logs using  
the same procedures.  
(5) SPS logs  
Collect the SPS log file "spsevent.log."  
If the default installation destination of NEC Storage PathManager (C:\Program Files\NEC\SPS) is used,  
spsevent.log will exist at:  
C:\Program Files\NEC\SPS\Log\spsevent.log  
(6) Path information  
Execute the spscmd to collect path information.  
/1/ Activate [Start] -> [Programs ] -> [Accessories] -> [Command Prompt].  
/2/ Using the command prompt, execute the following command:  
C:\>spscmd -getlun -v > [file name]  
Path information will be saved in a file specified in [File Name].  
(7) Registry  
Use "Registry Editor" of Windows to collect registry information (HKEY_LOCAL_MACHINE  
\SYSTEM).  
/1/ Activate [Start] -> [Run...].  
/2/ Input "regedt32" in [Open ] and click [OK].  
/3/ Select [HKEY_LOCAL_MACHINE] -> [SYSTEM].  
/4/ Select [Registry] -> [Save Subtree As...] from the menu bar.  
/5/ Specify [File Name].  
/6/ Click on [Save].  
Subtrees will be collected in a file with the specified file name.  
Then starting from step /4/ above, select [Save Key...] instead of [Save Subtree As...] to collect key  
information using the same procedures.  
In Windows Server 2003, Select [File(F)] -> [export(E)…] in step /4/.  
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p
                                         
                                           
                                             
                                               
                                                 
                                                  
A pendix  
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Appendix A spscmd  
Appendix A spscmd  
[Name]  
spscmd - Settings for NEC Storage PathManager and display of its status.  
[Syntax]  
spscmd avail path_number  
spscmd failback path_number  
spscmd failbackall  
spscmd getfbmode  
spscmd getlun [-v] [-s0 | -s1 | -s2]  
spscmd getmode  
spscmd getmscsmode  
spscmd getver  
spscmd getwatcher param  
spscmd lbmode path_number mode  
spscmd notavail path_number  
spscmd path path_number  
spscmd priority path_number priority  
spscmd setfbmode state  
spscmd setmscsmode state  
spscmd setwatcher param  
spscmd swap path_number1 path_number2  
[Description]  
It is used to make settings for NEC Storage PathManager and to display its  
status.  
Options  
spscmd recognizes the following options and arguments:  
spscmd avail path_number  
It enables priority of the path specified by "path_number."  
spscmd failback path_number  
It executes failback targeting the path specified by  
"path_number."  
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Appendix A spscmd  
spscmd failbackall  
It executes failback targeting all paths that are unavailable  
for use.  
spscmd getfbmode  
It displays the failback method currently set.  
Active: active failback  
Standby: standby failback  
spscmd getlun [-v] [-s0 | -s1 | -s2]  
It displays a path list.  
It displays a detailed list if the -v option is specified.  
The -s0, -s1, and -s2 options allow specification of the order  
of path display.  
-s0: For the logical unit that is dynamically distributing the  
loads, the paths will be displayed in the order of their  
number. For other logical units, the paths will be  
displayed in the order of priority. If not specifically  
set, this display order will be applied.  
-s1: Paths will be displayed in the order of their number.  
-s2: Paths will be displayed in the order of priority.  
(This function is not for Windows Server 2003.)  
spscmd getmode  
It displays status of the following settings:  
/1/ Types of NEC Storage PathManager (Enterprise/Standard)  
/2/ Failback method (Active/Standby)  
/3/ MSCS liaison (Enable/Disable)  
spscmd getmscsmode  
It displays status of settings for MSCS liaison  
(Enable/Disable).  
spscmd getmscsmode  
It displays the version of NEC Storage PathManager install.  
(This function is only for Windows Server 2003.)  
spscmd getwatcher  
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Appendix A spscmd  
It displays settings for path control.  
Health check: Settings for health check (Enable/Disable)  
Recovery check: Settings for recovery check (Enable/Disable)  
Request interval: Interval for issuing monitoring requests  
(in seconds)  
Threshold: Duration of time that a path has not been used  
(in seconds).  
This information is necessary for issuance of  
monitoring I/O.  
Timeout duration: Duration before timeout for monitoring I/O  
(in seconds).  
(Recovery check, Threshold, and Timeout duration are not for  
Windows Server 2003.)  
spscmd lbmode path_number mode  
For a logical unit with the path specified by "path_number," "mode" will  
set dynamic load balancing.  
Mode =0:Dynamicloadbalancing willnotbeexecuted(noload balancing  
will be executed or static load balancing will be executed)  
Mode = 1: Dynamic load balancing will be executed (in the round robin  
method).  
spscmd notavail path_number  
Itdisablesthepriorityofthepathspecifiedby"path_number."  
spscmd path path_number  
Itdisablesthepriorityofthepathspecifiedby"path_number."  
spscmd priority path_number priority  
It changes priority of the path specified by "path_number" to  
an integer specified as "priority."  
spscmd setfbmode state  
It sets failback method to the method specified by "state."  
state = Active or A: Active failback  
state = Standby or S: Standby failback  
spscmd setmscsmode state  
It sets MSCS liaison to the state specified by "state."  
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Appendix A spscmd  
state = Enable or E: MSCS liaison is enabled  
state = Disable or D: MSCS liaison is disabled  
spscmd setwatcher param  
It sets the state of path control to the state specified by  
"param."  
Specify "param" using four numbers with a colon (:) in between  
(param = /1/:/2/:/3/:/4/)  
/1/ Health check / Recovery check  
0: health check disabled, recovery check disabled  
1: health check enabled, recovery check disabled  
2: health check disabled, recovery check enabled  
3: health check enabled, recovery check enabled  
/2/ Request interval  
Interval for issuing monitoring requests (in seconds)  
/3/ Threshold  
Duration of time that a path has not been used  
(in seconds).  
This information is necessary for issuance of  
monitoring I/O.  
/4/ Timeout duration  
Duration before timeout for monitoring I/O  
(in seconds).  
(Recovery check, Threshold, and Timeout duration cannot be set  
up for Windows Server 2003.)  
spscmd swap path_number1 path_number2  
It switches priorities between the paths specified by  
"path_number1" and "path_number2."  
5
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Index  
Information gathering necessary in case of failures.. IV-9  
A
Initial settings ............................................................ IV-3  
Installation...........................................................II-2, II-4  
internal information...................................................... I-4  
iSpmLogger .................................................................. I-4  
iSpmWatcher ................................................................ I-3  
a period of time in which paths have not been used.III-19  
About NEC Storage PathManager ............................... I-2  
Active ......................................................III-3, III-4, III-8  
active failback .............................................. III-17, III-22  
-avail.........................................................................III-10  
L
B
-lbmode.................................................................... III-14  
LBMode..................................................................... III-6  
list of event logs to be reported ............................... III-27  
load balancing.......................................... I-3, III-2, III-12  
log extract function....................................................... I-4  
Log extraction.................................................III-2, III-24  
log files...................................................................... III-2  
log information..................................................I-4, III-24  
log service..........................................................I-4, III-26  
log storage folder..................................................... III-24  
Logical drive information.......................................... IV-9  
Logical unit number .................................................. III-4  
LogicalDiskNumber .................................................. III-6  
Lun....................................................................III-5, III-6  
BusNumber.................................................................III-6  
C
Changing paths for use.............................................III-10  
Changing priority .....................................................III-11  
Checking operation status ......................................... IV-2  
Cluster configuration.................................................... I-6  
Cluster liaison................................................. III-2, III-15  
CLUSTERPRO ...........................................................II-4  
Config.........................................................................III-6  
Configuration of NEC Storage PathManager............... I-3  
cross call......................................................................II-3  
D
M
Detailed path list display............................................III-5  
Disabling priority .......................................................III-8  
Disk drive information .............................................. IV-9  
dynamic load balancing.........................III-4, III-7, III-14  
Manual failback....................................................... III-23  
Message ..........................................................III-2, III-27  
monitoring I/O......................................................... III-19  
MSCS .............................................................. II-4, III-15  
MSCS liaison..................................................III-15, IV-5  
Multiple-server configuration....................................... I-5  
E
ESMPRO liaison ............................................ III-2, III-27  
ESMPRO/AlertManager .............................................II-3  
event log..................................... I-4, III-24, III-26, IV-10  
EXPRESSCLUSTER ......................................................II-4  
EXPRESSCLUSTER (CLUSTERPRO) liaison ......III-15  
N
-notavail..................................................................... III-8  
O
F
Operation command ..................................................... I-3  
Overview of NEC Storage PathManager...................... I-2  
failback.....................................III-2, III-12, III-16, III-20  
-failback....................................................................III-23  
Failback method........................................................ IV-5  
-failbackall................................................................III-23  
Failed..........................................................................III-3  
failover ................................................III-2, III-16, III-20  
Failure avoidance and failure recovery .......... III-2, III-20  
FAQs and troubleshooting ........................................ IV-8  
P
-path...................................................III-10, III-13, III-19  
Path control.......................................................III-2, III-7  
Path information ...................................................... IV-10  
Path list display ......................................................... III-3  
Path number............................................................... III-4  
Path patrol............................................. III-2, III-16, IV-5  
Health check ........................................................ III-18  
Recovery check.................................................... III-18  
Threshold............................................................. III-19  
Timeout duration ................................................. III-19  
path patrol service.................................. I-3, III-16, III-19  
Path priority............................................................... III-7  
Path state...........................................................III-3, III-4  
Path state display....................................................... III-2  
PathId................................................................III-5, III-6  
PortNumber ......................................................III-5, III-6  
-priority.................................................................... III-11  
Priority..............................................................III-4, IV-3  
Disabling................................................................ III-8  
G
-getfbmode ...............................................................III-22  
-getlun .............................................................. III-3, IV-2  
-getmode...................................................................III-22  
-getmscsmode...........................................................III-15  
-getwatcher...............................................................III-18  
H
Handling path failures.................................................. I-2  
Health check.............................................................III-17  
I
In use ................................................................ III-3, III-8  
6
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Priority size relationship ............................................III-9  
ProductId....................................................................III-6  
spsevent.log ............................................................. III-24  
Standby....................................................III-3, III-4, III-8  
standby failback...................................III-17, III-22, IV-5  
Starting operation ...................................................... IV-2  
State........................................................................... III-6  
state of paths.............................................................. III-3  
State transition........................................................... III-3  
Static load balancing................................................ III-12  
Storage PathManager driver..............................I-3, III-16  
Support for cluster systems .......................................... I-3  
-swap............................................................. III-11, III-13  
Switching priorities ................................................. III-11  
System configuration.................................................... I-4  
System information ................................................... IV-9  
R
Recommended settings for priority........................... IV-6  
Recovery check ........................................................III-17  
Registry ................................................................... IV-10  
Request interval........................................................III-19  
requests for path monitoring .............................I-3, III-16  
Re-setup...............................................................II-3, II-5  
round robin................................................. III-4, III-15, 4  
S
-s0...............................................................................III-7  
-s1...............................................................................III-7  
-s2...............................................................................III-7  
SCSI TargetId.............................................................III-6  
Selecting a method of failback.................................III-22  
SerialNumber .............................................................III-6  
-setfbmode................................................................III-22  
-setmscsmode ...........................................................III-15  
settings for dynamic load balancing...........................III-6  
Settings for path patrol.............................................III-18  
Setup............................................................................II-2  
-setwatcher ................................................... III-18, III-19  
Single-server configuration.......................................... I-4  
SlotNumber ................................................................III-6  
Sorted path list display...............................................III-6  
SPS log......................................................... III-24, IV-10  
spscmd...................................................................... I-3, 2  
T
TargetId ............................................................III-5, III-6  
timeout duration for monitoring I/O........................ III-19  
U
Uninstallation ......................................................II-3, II-4  
V
-v ............................................................................... III-5  
Version upgrade...................................................II-3, II-6  
W
Wwpn ........................................................................ III-6  
7
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