®
NEAXMail AD-64
VOICE/UNIFIED MESSAGING SYSTEM
User Guide
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Contents
Using quick message actions
and shortcuts
73
▲ i
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Introduction
Welcome to NeaxMail® AD-64, a simple
yet powerful voice messaging system
that can greet your callers and record
your messages.
leads you through all of your options
with easy, yes-and-no questions. Just
press 1 for Yes, 2 for No.
Checking e-mail by phone
Depending on the options installed, you
may be able to use text-to-speech tech-
nology to listen to your e-mail messages
by phone. You can reply, archive, redi-
rect, or delete any e-mail message by
phone. See “Using e-mail integration,”
on page 55 for details.
Shortcuts To perform routine
tasks quickly, you can enter a
sequence of numbers in advance of
the conversation questions or menus.
On the phone
The voice messaging system lets you
control how your mailbox receives mes-
sages and plays them back. You can
change these settings whenever you like,
from any phone. The phone options
consist of:
Help When the system conversa-
tion asks you a question, press 3 to
hear a Help menu of options.
Speaking commands
Depending on the options installed, you
may be able to give the system com-
mands by speaking instead of pressing
touchtone keys.
Receiving faxes
Menu conversation The menu
conversation leads you quickly to
your destination. You will hear a
menu of options. Press the number
associated with the option to perform
a particular task. The voice messag-
ing system’s menu options are dia-
®
With ActiveFax , your faxes are included
with your voice messages. You can
deliver your faxes to a fax machine by
using any phone. See “Sending and
receiving faxes,” on page 49 for details.
If your system includes speech recogni-
tion, simply respond to prompts with
short phrases in your normal speaking
voice. You can speak a command at any
time. For example, say “Check new mes-
sages” or “setup options.”
1 for Yes, 2 for No® If you prefer,
ask your system manager to set your
mailbox for the 1 for Yes, 2 for No
conversation. This conversation
Or, if desired, you can press a touchtone
key at any time. See “Using speech rec-
ognition,” on page 61 for details.
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ViewMail for Lotus® Notes®
You can access all of your voice mes-
sages, faxes, and e-mail messagesin
your Lotus Notes Inbox.
Help
On the computer
For more detailed information about
any of these programs, see the
Online Help system for the program.
Press F1 or use the Help menu.
You can use the Mailbox Manager pro-
gram to change your mailbox setup from
your desktop computer.
ViewFax®
You can send, receive, and redirect
faxes from your desktop computer.
If your system has TeLANophy®, you can
manage all types of messages and phone
calls visually on your desktop computer.
TeLANophy is a suite of unified messag-
ing and call management programs.
TeLANophy consists of:
ViewCall® Plus
All of your inbound and outbound
calls can be managed visually from
your desktop computer. With
PhoneBASIC®, you can customize
your call control by integrating View-
Call Plus with other programs, such
as Microsoft’s Office® suite.
ViewMail®
All of your voice and fax messages are
brought together in one window with
ViewMail. You can access and priori-
tize your messages and respond to
them by computer.
E-mail integration
You can access all of your voice, fax,
and e-mail messages in your e-mail
mailbox. Using text-to-speech tech-
nology, you can hear your e-mail by
phone. You can also send e-mail mes-
sages to any fax machine.
ViewMail for Microsoft®
Messaging
You can access all of your voice mes-
sages, faxes, and e-mail messagesin
your Microsoft Inbox, whether you
are using Exchange, Outlook, or the
Windows Messaging Inbox.
INTRODUCTION ▲ iii
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Setting up your mailbox
First, fill in the blanks on the inside front The system will ask you a few simple
cover of this guide and perform the pro- questions to record your name, spell
To set up your mailbox
1
Access your mailbox (see inside front
cover).
cedure “To access your mailbox by
your name (if required), record
phone.” This makes your mailbox ready a personal greeting, and set your
to use and enrolls you on the system as a security code.
2
Answer the system questions. Press 1
for Yes, 2 for No. If you are not sure,
press 2. You can always change the
option later.
subscriber.
Your system manager has assigned you
a personal ID. As soon as you hear the
system greeting, enter your personal ID.
This tells the system who you are and
allows you to check messages or leave
messages.
3
When the system tells you that your
mailbox is set up, press 1 to confirm
your settings.
You should also set a security code that
only you know. This prevents someone
else from hearing your messages. You
can change your security code as often
as you like.
TIP
To exit the system quickly,
press ✱ three or more times. Or
hang up and the system will exit
automatically after a few seconds.
After you have set up your mailbox
by phone, you can use TeLANophy. Con-
tact your system manager to install the
TeLANophy programs on your com-
puter.
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Checking and leaving messages
Depending on your system, you can
use a phone or computer to:
• Check new messages
• Return a call
• Leave a message to one or more
subscribers or guests
• Leave a message to a group
• Review messages
• Redirect a message
• Modify or cancel a message after
leaving it
• Archive a message
• Record a conversation
• Monitor a message
▲ 1
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Checking new messages
To check new messages
by phone
Checking new messages
by phone
Optional playback features*
The system manager can set up special
options for your mailbox to:
1
Access your mailbox (see inside front
cover).
New messages are messages that you
have not yet heard. The system notifies
you when you have new messages.
•
Play your new messages automati-
cally each time you call the system.
2
Press 4 to check new messages. Fol-
low the system instructions. Press 1
for Yes, 2 for No.
The system plays all urgent messages
first, then all regular messages. It also
sorts your messages by sender. If the sys-
tem does not know who left a message, it
says that the message is “from your mes-
sage box.”
•
Provide additional security by always
requiring both a personal ID and a
security code to play messages.
•
•
Identify you automatically when you
are using your assigned extension.
Tell you how long it will take to play
your messages.
After you listen to the messages from a
subscriber, you can reply immediately;
you don’t have to dial the subscriber’s
extension.
SEE ALSO
Modifying a message ...............................16
Canceling a message................................18
* One or more of these features may not be
available at your site.
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Checking new messages
by computer
If your system uses ViewMail, ViewMail
for Microsoft Messaging, or ViewMail for
Lotus Notes, you can check messages
visually on your computer.
Urgent voice message
Information about each message is pro-
vided on the screen. When available,
names, phone numbers, and a subject
are included with messages. ViewMail
also provides the length of the message
and the time it was sent.
You can listen to messages either with a
computer sound device or a phone.
To check new messages by
computer
1
2
Double-click the message to open it.
Use the VCR-style buttons to play
and respond to the message.
Voice message
VCR-style buttons
CHECKING AND LEAVING MESSAGES ▲ 3
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Returning a call
If your phone system supports the call
return feature, you can immediately
return a call to the person who left you a
message.
system returns you to your voice mail-
box.
To return a call with
Soft Keys
The return call feature is available for
new and old messages.
1
Access your mailbox (see inside front
cover).
The call return feature is available for
messages left by outside callers when a
caller ID phone number is provided. You
can also return a call to another sub-
scriber.
2
To hear new messges, press the Soft
Key below the NEW option on the
phone display. To hear old messages,
press the Soft Key below the OLD
option on the phone display.
Asking callers for a phone
number
If your organization does not receive
caller ID information from your phone
service provider, your system can be set
up to ask callers to enter their phone
number before their call is transferred to
your extension. See your system man-
ager for more information.
Depending on your phone system, you
can return a call using Soft Keys on your
phone. Or, you can return a call when
you access your mailbox from any
touchtone phone.
3
After listening to a message, press
the Soft Key below the CALL option
on the phone display. If available,
the system dials the phone number
associated with the message.
If a returned call is not answered or if the
line is busy, the system tells you that the
call could not be connected. Then, the
SEE ALSO
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To hear caller ID information
with Soft Keys
To return a call by phone
To hear caller ID information
by phone
1
Access your mailbox (see inside front
cover).
1
Access your mailbox (see inside front
cover).
1
Access your mailbox (see inside front
cover).
2
Press 4 to check new messages, or
press 6 to check old messages. Fol-
low the system instructions. Press 1
for Yes, 2 for No until you select the
message you want.
2
To hear new messges, press the Soft
Key below the NEW option on the
phone display. To hear old messages,
press the Soft Key below the OLD
option on the phone display.
2
Press 4 to check new messages, or
press 6 to check old messages. Fol-
low the system instructions. Press 1
for Yes, 2 for No until you select the
message you want.
3
Press 4 5 to return a call to the person
who left a message.
3
After listening to a message, press
the Soft Key below the CID option on
the phone display. If available, the
system plays the phone number
associated with the message.
3
Press 4 6 to hear the phone number
of the person who left a message, if
available.
SEE ALSO
CHECKING AND LEAVING MESSAGES ▲ 5
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Leaving a message by phone
The system lets you leave voice mes-
Directory assistance
Special delivery options
sages for subscribers, groups, or guests.
If you call a subscriber’s extension and
the call is unanswered, your call is auto-
matically routed to the subscriber’s
mailbox, where you can leave a message.
You can also leave messages directly in a
subscriber’s mailbox.
Your system may use automatic direc-
tory assistance, numeric directory assis- message, you can mark it with one or
tance, or both, to help callers find
subscribers’ extension numbers.
When you leave an identified subscriber
more of these special delivery options:
Urgent The message is played first,
before regular messages.
Callers with letters on their phones
can use automatic directory assistance,
which identifies subscribers by their
last names. All callers can use numeric
directory assistance, which groups sub-
scribers by department, location,
or some other category.
Private The message cannot be
redirected.
If your phone system uses identified
subscriber messaging, the system auto-
matically tags a message from your
assigned extension with your name.
Return receipt The system tells
you when a subscriber has heard the
message.
If your phone system does not use iden-
tified subscriber messaging or you are
calling from another subscriber’s exten-
sion, you need to identify yourself as a
subscriber by entering your personal ID
and security code.
Future delivery The message is
delivered at the time and day you
specify.
TIP
To finish recording a message, you
can press ✱ or just stop speaking.
SEE ALSO
Modifying a message............................... 16
Canceling a message ............................... 18
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To leave an identified
subscriber message*
To leave a message directly
in a subscriber’s mailbox
TIP
With speech recognition, access your
mailbox, then say “Leave a message.”
Press touchtone keys to spell a name,
or say the extension number, if asked.
Say “Yes” when you hear the name
you want, then record the message.
1
Call another subscriber. When the
subscriber does not answer, the call
is automatically forwarded to voice
mail.
1
Access your mailbox (see inside front
cover).
2
3
Press 5 to leave any messages.
On the phone, spell the subscriber’s
name. Otherwise, enter the exten-
sion number.
2
3
Follow the system instructions to
record your message. Press 1 for Yes,
2 for No.
When spelling a subscriber’s last
name, use a “wild card” number
(typically 0 or 1) for any letter in
the last name you do not know.
Press # to start over or ✱ to stop
recording.
4
Press 1 when you hear the name of
the subscriber you want. Otherwise,
press 2 to hear the next matching
name.
5
6
Record your message at the beep.
The message must be at least three
seconds long to be delivered.
Press # to start over or ✱ to stop
recording.
* This feature may not be available at your site.
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Sending a message by computer
Depending on installed options, you can
use ViewMail, ViewMail for Microsoft Mes-
saging, or ViewMail for Lotus Notes to send
voice messages by computer.
5
To send the message, click “Send.”
For composing and
sending a message
To send a message
by computer
1
If you are using ViewMail, click “Send.”
If you are using ViewMail for Microsoft
Messaging, click “New voice message.”
If you are using ViewMail for Lotus
Notes, select “New memo> Voice mail.”
2
3
Click “To” and then use the address
book to select recipients’ names.
Type in a subject and select delivery
options as needed. For future deliv-
ery, click “To be sent,” then select the
date and time. Click “OK.”
For selecting
special delivery options
4
Use the VCR-style buttons and your
phone or a sound device to record the
message. You can also add sounds from
the clipboard or from a .Wav file.
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With ViewMail, you can send a message
to another subscriber with the ViewMail
address book.
For composing
and sending a
message
With ViewMail for Microsoft Messaging
or ViewMail for Lotus Notes, you also
can send a voice message to someone
outside the voice messaging system.
When you use the Microsoft Messaging
or Lotus Notes address book, the mes-
sage is sent as an e-mail message with an
attached WAV file.
For addressing a message
to multiple subscribers or
message groups
Forselecting
an address
* This feature may not be available at your site.
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Leaving a group message by phone
You can leave a message for more than
one subscriber either by:
The system tells you when everyone in a
group has received your message. If you
do not get this confirmation, you can ask
the system who in the group has not yet
heard the message.
5
After the beep, record your message.
The message must be at least three sec-
onds long to be delivered. Press ✱ to
finish recording.
•
Leaving the message for a message
group.
6
7
If desired, follow the system prompts to
edit the message, set special delivery, or
address the message to others.
•
Adding names to the address list.
To find out by phone who has
not heard a group message
A message group is a mailing list of sub-
scribers and guests. Your system man-
ager can create message groups or you
can create your own message groups.
Press ✱ to send the message.
1
Start to leave a new message to the
group.
To leave a message to sev-
eral subscribers by phone
2
The system says that some members
have not heard your last message.
Press 1 to review the message.
To leave a group message
by phone
1
Leave a message for the first sub-
scriber.
1
Access your mailbox (see inside front
cover).
3
4
5
Listen to the message or press 2 to
interrupt it.
2
3
Press ✱6 to stop recording.
2
3
Press 5 to leave a message.
Follow the system instructions to
add a subscriber as a message recipi-
ent.
Press 2 to avoid canceling the mes-
sage.
Spell the group name, or enter the spe-
cial group ID and group number.
Press 7 to list who has not heard the
message. Press ✱ to stop the list.
4
5
Repeat step 3 for each subscriber
you want to receive the message.
4
Press 1 when you hear the name of
the group you want. Otherwise,
press 2 to hear the next matching
name.
Press ✱ when you are finished.
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Sending a group message by computer*
With ViewMail, ViewMail for Microsoft
Messaging, or ViewMail for Lotus
Notes, you can either choose more
subscriber names or a group name
from the ViewMail address book. Cre-
ate your groups by phone or ask the
system manager to create your groups
for you.
For addressing a message to multiple
subscribers or message groups
* This feature may not be available at your site.
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Reviewing messages
You can review old messages and
archived messages by phone or by com-
puter.
To review messages by
phone
1
Access your mailbox (see inside front
cover).
Reviewing messages by phone
2
3
Press 6 to review old messages.
After you have heard a new message, the
system saves it for a set amount of time
(for example, until midnight).
Follow the system instructions. Press
1 for Yes, 2 for No.
TIP
Press ✱ to skip a message. Press 3 7 to
archive a message.
SEE ALSO
Online Help:
ViewMail, Opening messages
ViewMail for Microsoft Messaging, To set
preferences for saving sent voice
messages
* This feature may not be available at your site.
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Reviewing messages
by computer*
New message
ViewMail lists all of your opened (old)
messages in your mailbox until the sys-
tem deletes them at the set time, usually
at midnight every night.
To review an old message
by computer
1
2
Double-click the message.
Use the VCR-style buttons to play
the message.
Old message
Opened message
New message
* This feature may not be available at your site.
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Redirecting a message
The system lets you:
To redirect a message
by phone
Redirecting a message
by computer*
•
•
•
Redirect a message to another sub-
scriber.
1
While listening to a message, press
3 9 to interrupt it.
You can redirect a message to other sub-
scribers using ViewMail, ViewMail for
Microsoft Messaging, or ViewMail for
Lotus Notes. When you redirect a voice
message, the original voice message is
included.
Record an introduction to the mes-
sage.
2
Spell the last name of the subscriber
to whom you are redirecting the
message.
Use special delivery options.
The system does not let you redirect
messages that are designated as private
by the original sender.
3
Press 1 to confirm that you want to
redirect the message.
SEE ALSO
Leaving a message by phone:
Online Help:
ViewMail, Redirecting messages
ViewMail for Microsoft Messaging,
Forwarding a voice message
* This feature may not be available at your site.
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To redirect a message
by computer
For redirecting the message to other
subscribers, groups, or guests
1
2
3
Select the message.
Click “Redirect.”
Click “To” and then use the address
book to select recipients’ names.
4
5
Type in a subject and set delivery
options as needed.
Use the VCR-style buttons and your
phone or a sound device to record an
introduction.
For redirecting a message
6
Click “Send” to send your message.
* This feature may not be available at your site.
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Modifying a message
Depending on system settings, you can
use one or more of these message
options after you record a message:
To modify a message by
phone
1
2
3
Record a message.
•
Modify the message.
Press ✱4 to stop recording.
•
•
•
Modify its delivery options.
Mark it for special delivery.
Redirect it to others.
While modifying, you can press 4 to
add to the end of the message, 5 to
listen to the message, or 6 to
rerecord the message.
4
Press ✱ when you finish modifying.
SEE ALSO
Redirecting a message............................. 14
Canceling a message ............................... 18
Online Help:
ViewMail, Changing or revoking sent
messages
ViewMail for Microsoft Messaging,
Revoking a voice message you have sent
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Modifying a message
by computer*
Unopened sent
message
With ViewMail, you can modify a voice
message you have sent if the recipient
has not opened it.
ViewMail displays the message in your
ViewMail inbox until the person has
opened it. If the message is still in your
mailbox, simply open and modify it.
For modifying message
delivery options for an
unopened message
* This feature may not be available at your site.
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Canceling a message
If the recipient has not heard your last
message, the system lets you cancel it.
You can then record a new message.
To cancel a message by
phone
1
Start to leave another message to the
same subscriber.
2
If the subscriber has not yet heard
your last message, the system asks if
you want to review it.
3
4
Press 1 to review it.
When you hear the message you
want to cancel, press 5 to cancel it.
5
Press 1 to confirm the cancellation.
SEE ALSO
Modifying a message ...............................16
Online Help:
ViewMail, Changing or revoking sent
messages
ViewMail for Microsoft Messaging,
Revoking a voice message you have sent
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Canceling a message
by computer*
With ViewMail, you can cancel a voice
message you have sent if the recipient
has not opened it. A message remains in
your mailbox until the recipient opens it.
For canceling a message
that has been sent
To cancel a message
by computer
1
2
Select the message.
Click “Delete.”
With ViewMail for Microsoft Messaging,
all unopened voice messages you have
sent appear in the Unopened folder,
which is located in the Sent Items
folder.*
* This feature may not be available at your site.
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Archiving a message
The system saves old messages for a set
time (for example, until midnight). To
keep a message for a longer period, you
can archive it. The system manager can
tell you how long your system saves
archived messages.
WARNING!
After listening to an archived message,
you must press 3 7 to archive it again or it
will be deleted.
To archive a message
by phone
You can hear your archived messages
when you review messages. The only dif-
ference between archived messages and
old messages is that archived messages
are saved for a longer period of time.
While listening to a message, press 3 7
to archive it.
After you listen to your archived mes-
sages, the system gives you the option of
archiving the messages again.
SEE ALSO
Online Help:
ViewMail, Archiving and saving messages
ViewMail for Microsoft Messaging, Sav-
ing a voice message temporarily
ViewMail for Microsoft Messaging,
ViewMail columns
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To archive a message
by computer
Archiving messages
by computer*
TIP
As the archive time decreases for a
message, you can archive it again,
which resets the archive time to the
maximum value.
1
2
Select the message.
You can archive a message using View-
Mail, ViewMail for Microsoft Messaging,
or ViewMail for Lotus Notes.
If you have ViewMail or ViewMail for
Lotus Notes, click “Archive.” If you
have ViewMail for Microsoft Messag-
ing, select “Archive Voice Message”
from the File menu.
When the number of archived days
reaches zero, the voice message is
deleted with other old voice messages.
In the ViewMail mailbox, archived mes-
sages appear with an Archive icon. The
number of days the voice message
remains archived is displayed in the
Archive Days column, which appears
before the Phone column in the View-
Mail mailbox.
For archiving messages
With ViewMail for Microsoft Messaging,
you can see how many days are left for
an archived message by opening the
voice message.
Number of
archived
days
* This feature may not be available at your site.
CHECKING AND LEAVING MESSAGES ▲ 21
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Recording a conversation by phone
If supported by your phone system, you
can record a phone conversation and
manage the recorded conversation just
as you would a voice message. The
recorded conversation is stored as a
message in your voice mailbox. From
there, you can review it, delete it, or add
an introduction and send the recorded
message to other subscribers. This fea-
ture is called “live record.”
To record a conversation by
phone
To redirect or save a conver-
sation by phone
1
During a phone conversation, press
RECORD on the phone.
1
To save a recorded message to your
mailbox, press END or disconnect
the call.
2
Press END or hang up to stop record-
ing.
2
To redirect the recorded message to
another subscriber, enter the sub-
scriber’s extension while you are
recording. The recorded message is
automatically sent when you press
END.
You can manage your recording sessions
using special keys on your phone. Com-
mands for live record can be pro-
grammed for feature keys on the phone.
Or, you can use Soft Keys to choose live
record commands from your phone dis-
play. See your system manager for
or
Press ADDRESS to end the recording
and disconnect the call. Then follow
the address conversation to redirect
the message.
details on how your system is set up.
For a list of live record commands, see
the next page.
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Live record phone commands
C
CAUTION
The use of monitoring, recording, or lis-
tening devices to eavesdrop, monitor, re-
trieve, or record phone conversations or
other sound activities, whether or not
contemporaneous with transmission,
may be illegal in certain circumstances
under federal or state laws. Legal advice
should be sought prior to implementing
any practice that monitors or records any
phone conversation. Some federal and
state laws require some form of notifica-
tion to all parties to a phone conversa-
tion, such as using a beep tone or other
notification method or requiring the con-
sent of all parties to the phone conversa-
tion, prior to monitoring or recording the
phone conversation. Some of these laws
incorporate strict penalties.
Press the associated feature key on your
phone, or press the Soft Key below the
phone display for the option you want.
Pause Pause and resume the
recording.
Address Ends the recording and
disconnects the call. Then follow the
address conversation to review,
delete, or address the recorded mes-
sage with an optional introduction.
End End the recording without dis-
connecting the call. The recorded
message is automatically sent to the
specified address. Or, if no address is
specified, the message is sent to your
mailbox.
Erase Erase the recorded message
without disconnecting the caller.
Rerecord Erase the existing
recorded message and start a new
recording.
CHECKING AND LEAVING MESSAGES ▲ 23
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Recording a conversation by computer
If your phone system supports live
record and you are using ViewMail, you
can record conversations by using the
“Live record” button in ViewMail or
ViewMail for Microsoft Messaging. In
ViewMail for Lotus Notes, you use the
Live record option on the Tools menu.
You can set the following recording
options in ViewMail:
•
Start recording when you choose
“Live Record” from the Telephone
menu.
•
Forward the recorded message to
other subscribers.
When you finish, the recorded message
is placed in your inbox. From there, you
can review it, delete it, or add an intro-
duction and send the recorded message
to another subscriber.
Recorded
conversation
SEE ALSO
Online Help:
For recording messages
ViewMail, Recording conversations
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To record a conversation by
computer
5
6
To review the message, click “Play.”
C
CAUTION
The use of monitoring, recording, or lis-
tening devices to eavesdrop, monitor, re-
trieve, or record phone conversations or
other sound activities, whether or not
contemporaneous with transmission,
may be illegal in certain circumstances
under federal or state laws. Legal advice
should be sought prior to implementing
any practice that monitors or records any
phone conversation. Some federal and
state laws require some form of notifica-
tion to all parties to a phone conversa-
tion, such as using a beep tone or other
notification method or requiring the con-
sent of all parties to the phone conversa-
tion, prior to monitoring or recording the
phone conversation. Some of these laws
incorporate strict penalties.
To send the message to your mail-
box, click “Send.”
1
If you are using ViewMail, click “Live
record.” If you are using ViewMail for
Microsoft Messaging, click “New live
record message. If you are using
ViewMail for Lotus Notes, go to
Tools> Live record.
7
If the Request Redirect dialog box
appears, click “Yes” to forward the
message. Click “No” to save the
recorded message in your mailbox.
2
If you are using ViewMail, the Live
Record Message dialog box appears.
To begin recording, choose “Live
record.”
If you are using ViewMail for
Microsoft Messaging or ViewMail for
Lotus Notes, the New Message dialog
box appears. To begin recording,
click “Record.”
3
4
Click “Pause” to stop recording tem-
porarily. Click “Resume” to restart.
To end the recording, click “Stop”
or hang up. Or, click “Cancel” to
stop and erase the recording.
CHECKING AND LEAVING MESSAGES ▲ 25
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Monitoring a message
If the live monitor feature is supported
by your phone system, you can use the
speaker on your phone to listen while a
caller records a message. If desired, you
can pick up the handset to connect to a
caller.
If you are going to be out of the office
To monitor a message with
keys on your phone
and all of your messages are monitored
automatically, you can turn off the live
monitor feature to keep messages from
playing on your speaker while you are
page 35 for details.
1
2
3
When you hear your extension ring,
wait until you see the live monitor
feature key on the phone flashing
red.
You can monitor messages left by out-
side callers. You cannot monitor mes-
sages left by other subscribers.
Press the live monitor feature key on
the phone. The caller’s message
plays on the speaker as the message
is being recorded.
To monitor your messages
automatically
The phone system can be set up to allow
you to monitor all of your incoming calls
automatically. Or, you can press a fea-
ture key on your phone to monitor a
message as desired.
1
When you hear your extension ring,
wait until the caller’s message is
played on the speaker.
To stop listening, press the Soft Key
below the CANCEL option on the
phone display. Or, to connect to the
caller, pick up the handset.
2
To stop listening, press the Soft Key
below the CANCEL option on the
phone display. Or, to connect to the
caller, pick up the handset.
To finish monitoring a message, you
press the Soft Key below the CANCEL
option on your phone display.
Your system manager sets up the live
monitor feature for you. Then, you can
turn the live monitor feature on or off
through your setup options.
SEE ALSO
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Changing your mailbox setup
You can also change most of these
Mailbox Manager allows you to control
setup options for your personal mailbox
your personal mailbox settings, such
by phone. When you make a change,
as:
the system leads you step by step
through a series of simple yes-and-no
questions.
• Your profile
• Security code
To make changes to your TeLANophy
programs, refer to the program’s online
Help.
• Recorded and spelled names
• Greetings
• Playback options
• Call transfer options
• Call screening options
• Call holding options
• Message delivery options
• Message groups
▲ 27
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Working with the Mailbox Manager
The menu bar allows you to navigate
through the screens of the Mailbox Man- stores your name, extension number,
ager.
The Profile screen is where the system
The Mailbox Manager allows you to con-
trol how you and your callers interact
with the voice messaging system by
phone.
fax ID, delivery number, and other set-
tings.
TIP
Click “Save” frequently to save
The first time you use the Mailbox Man-
ager, you enter the host name, your per-
sonal ID and your security code in the
Connect dialog box.
changes as you make them. If you
move to another screen within Mail-
box Manager without saving changes
first, you are prompted to save before
proceeding.
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To change your profile
To use the control bar
1
Access the Mailbox Manager (see
inside front cover).
1
2
3
On the control bar, click
phone or computer playback.
to select
Drag slider to skip forward or
back in the recorded message
2
3
Click “Profile.”
On the control bar, click
to your recorded name.
to listen
Confirm and change settings as
needed.
On the control bar, click
your name with your recording
device:
to record
4
Click “Save.”
TIP
You must select a recording device
Phone: Pick up the handset when the
phone rings, wait for the beep, then
speak into the handset.
before you can record greetings, your
recorded name, or the names of
groups. If your computer is equipped
with a microphone and speakers,
select “My computer.” Otherwise,
select “My phone.”
Computer: Wait for the tone, then
speak into the microphone.
4
Click
to stop recording.
CHANGING YOUR MAILBOX SETUP ▲ 29
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Changing your security code
Your security code prevents others from
using your personal ID to listen to your
messages. Change your security code as
often as you like. Your security code
should be three to 10 digits long.
To change your security
code by computer
4
5
In the Change Security Code dialog
box, type your old and new pass-
words in the corresponding fields.
1
Access the Mailbox Manager (see
inside front cover).
Click “OK,” and then click “Save.”
2
3
Click “Profile.”
If you forget your security code, contact
your system manager.
To change your security
code by phone
Click “Change Code.”
1
2
3
Access your mailbox by phone (see
inside front cover).
Press 7 7 4 to change your security
code.
Follow the system instructions. Press
1 for Yes, 2 for No.
TIP
When you change your mailbox secu-
rity code, update your TeLANophy
security code. See “To change mail
and service options” in ViewMail
online Help or “Changing mail and
service options” in ViewMail for
Microsoft Messaging online Help.
Type old and new security
code in these fields
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Changing your recorded and spelled names
The system uses your recorded name
to identify both you and your messages
to other callers. You can change your
spelled name only by phone. If your
phone keypad has letters, you can also
spell your name for the system.
To change your recorded
name by phone
Phone: Pick up the handset when the
phone rings, wait for the beep, then
speak into the handset.
1
2
3
Access your mailbox by phone (see
inside front cover).
Computer: Wait for the tone, then
speak into the microphone.
Press 7 7 5 to change your recorded
name.
The system uses your spelled name for
the directory. Callers can enter the first
letters of your name to locate you in
the directory. You can also remove your
name from this directory.
4
Click
to stop recording.
Follow the system instructions to
record your name. Press 1 for Yes, 2
for No.
To add or remove your name
from the directory by phone
To change the spelling of
your name by phone
1
2
3
Access your mailbox by phone (see
inside front cover).
To change your recorded
name by computer
1
2
3
Access your mailbox by phone (see
inside front cover).
Press 7 7 7 to change your directory
listing.
1
Access the Mailbox Manager (see
inside front cover).
Press 7 7 6 to change your spelled
name.
Follow the system instructions to
change your spelled name. Press 1
for Yes, 2 for No.
2
3
Click “Profile.”
On the Control bar, click
record your name with your record-
ing device:
to
Follow the system instructions to
change your spelled name. Press 1
for Yes, 2 for No.
CHANGING YOUR MAILBOX SETUP ▲ 31
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Changing your greetings
Callers hear a greeting before they leave message.” For callers to hear your busy
that include your recorded name or your
extension. For example:
a message. Your mailbox can have one
of three greetings: standard, busy, or
alternate. You can rerecord or switch
between greetings by phone or by com-
puter.
greeting, you must activate it.
If you do not want to use a separate
busy greeting, then record a standard
greeting for all situations when you are
unavailable. For example: “Hello, this
is Pat Green. I am not available at this
time. Please leave a message.”
•
•
•
For a standard greeting, “Pat Green is
not available right now.”
For a busy greeting, “Extension 1 2 3
is busy.”
If the system has been configured for
message notification to your pager, add
the following message to your greeting:
“or press 1 to beep my pager.”
For an alternate greeting, “Pat Green
is out today.”
Alternate greeting
To switch between your
greetings by computer
The alternate greeting plays for special
occasions, such as a vacation. A typical
alternate greeting is: “Hello, this is Pat
Green. I am out of the office today and
will return tomorrow.”
Standard greeting
1
Access the Mailbox Manager (see
inside front cover).
The standard greeting plays when your
extension is unanswered. A typical
standard greeting is: “Hello, this is Pat
Green. I am not at my desk right now.
Please leave a message.”
2
3
Click “Greetings.”
When your alternate greeting is active,
the system plays it instead of any of your
other greetings.
From the “Choose a greeting” list
box, select a greeting.
Busy greeting
4
5
For “This greeting is,” select the
“Enabled” check box.
System-generated greetings
The busy greeting plays when your
extension is busy.* A typical busy
greeting is: “Hello, this is Pat Green. I am
on the phone now. Please leave a
Click “Save.”
If you do not record greetings in your
own voice, the system plays greetings
* This feature may not be available at your site.
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To rerecord your standard,
alternate, or busy greeting
by computer
1
Access the Mailbox Manager (see
inside front cover).
2
3
Click “Greetings.”
From the “Choose a greeting” list
box, select the greeting to rerecord.
4
On the Greeting Source control bar,
click
to record the greeting with
your recording device:
Phone: Pick up the handset when the
phone rings, wait for the beep, then
speak into the handset.
Computer: Wait for the tone, then
speak into the microphone.
5
Click
to stop recording.
Greeting source control bar
CHANGING YOUR MAILBOX SETUP ▲ 33
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To switch between your
standard and alternate
greeting by phone
To rerecord your standard,
alternate, or busy greeting
by phone
To activate your busy
greeting by phone
1
2
3
Access your mailbox by phone (see
inside front cover).
1
Access your mailbox by phone (see
inside front cover).
1
Access your mailbox by phone (see
inside front cover).
Press 7 4 8 to hear your busy greet-
ing.
2
Press 7 4 5 to switch to your other
greeting (standard or alternate).
2
To rerecord your:
Follow the system instructions to
activate your busy greeting. Press 1
for Yes, 2 for No.
•
standard greeting, press 7 4 6 1.
alternate greeting, press 7 4 7 1.
busy greeting, press 7 4 8 1.
•
•
3
Press ✱ to stop recording.
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Changing live monitor
If the live monitor feature is supported
by your phone system, you can use your
phone to listen while an outside caller
records a message.
To turn the live monitor fea-
ture on or off by phone
1
2
3
Access your mailbox by phone (see
inside front cover).
You can turn the live monitor feature on
or off with your setup options. Depend-
ing on phone system programming, you
can change this feature with Soft Keys on
your work phone, or you can use any
touchtone phone.
Press 7 7 9 to turn live monitor on or
off.
Follow the system instructions. Press
1 for Yes, 2 for No.
The phone system can be set up to allow
you to monitor all of your calls automat-
ically. Or, you can press a feature key on
your phone to monitor calls as desired.
See your system manager for more infor-
mation.
If you are going to be out of the office
and all of your messages are monitored
automatically, you can turn off the live
monitor feature to keep messages from
playing on your speaker while you are
away.
CHANGING YOUR MAILBOX SETUP ▲ 35
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Playback options
The Playback options screen stores set-
tings for how messages are played.
These options are not available by
phone. Without Mailbox Manager, you
need to ask your system manager to
change these options. The Playback
options consist of:
Phone conversation type
Voice message time stamp
Menu mode conversation This
conversation plays menus of options.
Press the number associated with the
option to perform the particular task.
Announce timestamp before
messages The system plays
the time and date that the message
was recorded before playing the mes-
sage.
Yes/No conversation This con-
versation leads you step by step
through all of your options with easy,
yes-and-no questions. Press 1 for Yes,
2 for No.
Announce time stamp after
messages The system plays
the time and date that the message
was recorded after playing the mes-
sage.
Announce
New e-mail messages If e-mail
integration is installed, the system
can include new e-mail messages
when announcing the number of new
messages.
Voice message length The sys-
tem announces the total length, in
minutes, of new voice messages.
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To change your playback
options by computer
1
Access the Mailbox Manager (see
inside front cover).
Announce options
2
3
Click “Playback.”
Confirm and change the settings as
needed.
Conversation option
4
Click “Save.”
Listening to a
message option
CHANGING YOUR MAILBOX SETUP ▲ 37
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Changing call transfer options
The system can transfer calls to your
extension just as a receptionist would.
When you are unavailable or on another
call, the system takes a message for you.
If you will be away for a while, you can
turn off call transfer or have your calls
transferred to a different phone number.
Turn on call transfer before transferring
your calls to a different phone number.
You can enter up to nine digits for the
new phone number.
Turn transfer on
or off here
To turn call transfer on or off
by computer
Select transfer/screening
options here
1
Access the Mailbox Manager (see
inside front cover).
2
3
Click “Transfer/Screening.”
Turn holding on
or off here
To turn call transfer on, in the
“Transfer incoming calls to” group,
select “My extension.” To turn call
transfer off, select “My voicemail.”
4
Click “Save.”
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To change the number to
which calls are transferred
by computer
To turn call transfer on or off
by phone
To change the number to
which calls are transferred
by phone
1
2
3
Access your mailbox by phone (see
inside front cover).
1
Access the Mailbox Manager (see
inside front cover).
1
2
3
Access your mailbox by phone (see
inside front cover).
Press 7 6 4 to turn call transfer on or
off.
2
3
Click “Transfer/Screening.”
Press 7 6 4 1 4 to change the number
to which your calls are transferred.
Follow the system instructions. Press
1 for Yes, 2 for No.
In the “Transfer incoming calls to”
group, select “This number.” Type
the phone number or extension,
then click “Save.”
Follow the system instructions. Press
1 for Yes, 2 for No.
SEE ALSO
Changing call screening options.............40
CHANGING YOUR MAILBOX SETUP ▲ 39
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Changing call screening options
Play screened name before con-
When available, the system can use a
variety of call screening options.* You
can select these options on the
Transfer/Screening screen of the
Mailbox Manager.
Two or more of these options may be
combined. For example, if you select
“Play screened name before connecting”
and “Ask me if I want to take the call,”
the system asks for the caller’s name,
then rings your extension. When you
answer the call, the system plays the
caller’s recorded name, then asks if you
want to take the call.
necting The system asks the
caller’s name before ringing your
extension. The system plays “Call
from <caller’s name spoken by the
caller>” before transferring the call.
These options are not available by
phone. If your system manager has set
up call screening for your extension, you
can only turn call screening on and off
by phone.
Ask me if I want to take the
call The system says “Press 1 to
take the call, or 2 and I’ll take a mes-
sage,” then waits for a response from
you before transferring the call.
What you hear when you pick up the
phone depends on which of the follow-
ing options you select.
Play screened name in voice
message The system asks and
plays the caller’s name as above. The
system adds the caller’s name to the
beginning of the caller’s message.
Announce before connecting
caller The system plays a beep
before transferring the call.
Tell me who the call is for The
system says, “Call for <your name>”
before transferring the call.
* This feature may not be available at your site.
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To change call screening
options by computer
To turn call screening on or off
by phone
1
Access your mailbox by phone (see
inside front cover).
1
Access the Mailbox Manager (see
inside front cover).
2
Press 7 6 4 1 5 to turn call screening
on or off.
2
3
4
Click “Transfer/Screening.”
Select the “Screening” check box.
3
Press 1 to turn call screening on.
Press 2 to turn it off.
Select the transfer/screening options
as needed.
5
Click “Save.”
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Changing call holding options
The system can hold a call until your
extension is available.* When call hold-
ing is turned on and your extension is
busy, the system asks callers if they want
to hold until you are available or to leave
a message. The system also tells callers
how many calls are holding ahead of
theirs.
To turn call holding on or off
by computer
To turn call holding on or off
by phone
1
Access the Mailbox Manager (see
inside front cover).
1
2
3
Access your mailbox by phone (see
inside front cover).
2
3
Click “Transfer/Screening.”
Press 7 6 4 1 6 to turn call holding on
or off.
To turn call holding on, select the
“Holding” check box. To turn it off,
clear the check box.
Press 1 to turn call holding on. Press
2 to turn it off.
If your system manager has set up call
holding for you, you can turn call hold-
ing on and off. Your system manager sets
the number of calls that the system can
hold for you.
4
Click “Save.”
* This feature may not be available at your site.
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Changing message delivery options
The system can deliver messages to sev-
eral different phone numbers. You can
set a range of minutes, hours, and days
that a message delivery phone number
is in effect. You can set the system to
deliver only urgent messages. You also
Phone number
to reach device
can set the system to delay message
delivery to any of the numbers.
Name of the device
To change message delivery
options by computer
1
Access the Mailbox Manager (see
inside front cover).
Times to deliver
messages
2
3
Click “Notification.”
Days to deliver
messages
To edit a message delivery device,
select the device and click “Edit.”
To add a new device, click “Add.”
Delivery types
and frequency
4
5
On the Message Delivery screen,
confirm and change the settings as
needed and click “OK.”
Click “Save.”
CHANGING YOUR MAILBOX SETUP ▲ 43
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If changing message delivery by phone,
you may not be able to enter a pager
number that requires special dialing
characters (for example, a semicolon
that represents a three-second pause).
Contact your system manager for assis-
tance.
To change message delivery
by phone
6
Press 6 to change the delivery mode
for messages delivered to this
number, and then follow the system
instructions. Press 1 for Yes, 2 for No.
1
Access your mailbox (see inside front
cover).
7
8
Press 7 to change fax notification,
and then follow the system instruc-
tions. Press 1 for Yes, 2 for No.
2
To change your message delivery
options for your:
TIP
•
work phone, press 7 6 6 5 4.
home phone, press 7 6 6 5 5.
pager, press 7 6 6 5 6.
Change any remaining message
delivery numbers by repeating the
procedure.
Press # to insert a one-second pause
where you want the system to pause
between digits that it is dialing.
•
•
•
•
spare phone, press 7 6 6 5 7.
fax phone, press 7 6 6 5 8.
3
4
Press 1 to turn on delivery for that
number or 2 to turn off delivery.
Press 4 to change the phone number.
After you enter a phone number,
press ✱ to end the entry.
5
Press 5 to change the schedule, and
then follow the system instructions.
Press 1 for Yes, 2 for No.
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Creating groups
You can create your own message
groups. When you send a message to a
group, the message is sent to all mem-
bers of the group. Each group you create
has a number or a name.
each message sent to the group will
be delivered to all members.
9
To add members, click “New.” Use
the Member Properties dialog to
search for enrolled subscribers.
7
On the control bar, click
to record
10 When you are finished, click “OK.”
11 Click “OK” to accept the group.
12 Click “Save.”
the group name with your recording
device:
There are two types of groups: public
and private. Other subscribers can send
messages to a public group. Only you
can send messages to a private group.
Phone: Pick up the handset when the
phone rings, wait for the beep, then
speak into the handset.
Computer: Wait for the tone, then
speak into the microphone.
To create a group by com-
puter
8
Click
to stop recording.
1
Access the Mailbox Manager (see
inside front cover).
Group name
Group type
2
3
4
5
6
Click “Groups.”
Click “Create Group.”
Type a name for the group.
Select a type for the group.
To dispatch messages to the first
group member available, select the
“Dispatch” check box. Otherwise,
CHANGING YOUR MAILBOX SETUP ▲ 45
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To create a group by phone
6
Follow the system instructions to
add members to the group. You can
add them by name or extension
number.
1
Access your mailbox (see inside front
cover).
2
3
Press 7 5 4 to create a new group.
7
8
Press ✱ when you are finished add-
ing members.
For numbered groups, enter a three-
digit group number. For named
groups, enter the first three letters of
the group’s name.
Press 1 to leave a message for this
group now. Otherwise, press 2.
TIP
4
5
Record a name for the group.
Press ✱ when you are finished.
Guests do not have extension num-
bers, so add them to the group by
spelling their names or by entering
their personal IDs.
Press 1 to make the group a public
group or 2 to make it a private group.
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Changing groups
You can add and delete members of your
message groups.*
You also can delete any message group
that you own, or change the group’s
number, spelled name, or recorded
name.
To change a group by com-
puter
1
Access the Mailbox Manager (see
inside front cover).
2
3
Click “Groups.”
Select the group you want to edit.
Click “Modify Group.”
4
5
In the Create/Modify Group dialog
box, make the desired changes and
click “OK.”
Click to open list of enrolled
subscribers
Click “Save.”
* This feature may not be available at your site.
CHANGING YOUR MAILBOX SETUP ▲ 47
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To add or delete group
members by phone
To change a group name or
number by phone
To hear a list of your groups
and group members by phone
1
Access your mailbox (see inside front
cover).
1
2
3
Access your mailbox (see inside front
cover).
1
2
3
Access your mailbox (see inside front
cover).
2
3
Press 7 5 5 to edit a group.
Press 7 5 5 to change a group name
or number.
Press 7 5 6 to list your groups and
group members.
Press the group name or number.
Press 1 when you hear the name of
the group. Otherwise, press 2 to hear
the next matching name.
Press the first three letters of the
group name. Or, enter the first three
digits of the group number.
Follow the system instructions. Press
1 for Yes, 2 for No.
4
Press 4 to add members. Or, press 5
to delete members from the group.
4
5
6
Press 1 to confirm, or press 2 to hear
the name of the next group.
When deleting group members,
Press 7 to change the group name or
group number.
press the first three letters of the per-
son’s last name, or press three wild card
numbers (for example, 1 1 1) to list
each group member, then choose the
member’s name you want to delete.
Follow the system instructions to
change the group’s recorded name.
Press 1 for Yes, 2 for No.
5
6
To confirm your additions or dele-
tions, press 1.
Press ✱ when you are finished add-
ing or deleting members.
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Sending and receiving faxes
With ActiveFax, you have access to fax
mail. Your faxes are included with your
voice messages. If you are also using
TeLANophy, ViewFax may also be avail-
able by computer.
ViewFax
You can send, receive, and redirect faxes
by computer.
Fax mail
Faxes are stored in your mailbox with
your other messages. Callers can record
a short message to accompany each fax
they send. Faxes can be forwarded from
your mailbox to a fax machine by using
any phone.
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Sending faxes by computer
ViewFax
You can send faxes, view faxes, and for-
ward faxes by computer with the
TeLANophy ViewFax program.
For redirecting a fax
ViewFax works from within ViewMail or
ViewMail for Microsoft Messaging to
display a document before you fax it, or
to forward a fax you receive. ViewFax
converts the document to a TIFF (tag
image file format) graphics image and
displays it on the screen.
* This feature may not be available at your site.
SEE ALSO
Online Help:
For recording an introduction to
a redirected fax
ViewFax, Addressing and sending a fax
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To send a fax by computer
4
5
To include a cover page, select “Send
Cover.”
Print-to-fax
Use the print-to-fax feature to fax docu-
ments to other subscribers, groups, per-
sonal database contacts, or other
recipients.
1
Open the document you want to fax.
Use any Windows program that
prints to a network printer, such as a
word-processing, graphics, or data-
base program.
To create a custom cover page, click
“Cover,” then select the type of cover
page. Click “OK.”
6
7
To preview the fax, click “ViewFax.”
2
3
From the File menu, click “Print,”
then select “Print-to-Fax Print
Driver” from the list of available
printers. Click “OK.”
To send the fax, click “Send.” The
status of the fax is displayed in your
ViewMail window until it has been
sent.
For selecting the
“Print-to-Fax Print Driver”
Select the message recipients.
For selecting message recipients
For including a
cover sheet
For previewing
an outgoing fax
* This feature may not be available at your site.
SENDING AND RECEIVING FAXES ▲ 51
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Receiving faxes
Custom delivery Other fax deliv-
ery options may be available depend-
ing on your system. Consult your
system manager.
With ActiveFax, your faxes are stored in
your mailbox as fax messages. A fax mes-
sage can have two parts: a fax document
and an optional voice message annota-
tion.
Fax mail settings
Depending on your system, you may
have a separate fax number or one
extension for both faxes and phone calls.
To redirect a fax to another fax number,
check your fax messages. Then request
fax delivery and enter the new number.
This changes the fax number for that
delivery only.
Your fax mailbox can have a personal
greeting. Otherwise, the system greets
calls with your name or fax number.
Callers can record a voice annotation
that you hear when you check your mes-
sages. If a fax message does not have a
voice annotation, you will hear only
what time the fax arrived.
Fax delivery options
You can also request that more than one
fax be delivered in the same fax delivery.
The system adds its own cover sheet to
each delivery bundle. The cover sheet
lists which faxes are included and their
page lengths.
A fax and its voice annotation always
remain together as a single fax message.
When you archive a fax message, both
are archived.
The system can deliver your faxes in
three ways.
Standard delivery The system
stores your faxes until you request
them. When you check messages, the
system tells you which faxes are wait-
ing.
Fully automatic delivery The
system automatically delivers your
faxes to a fax number that you specify
in your setup options. Your system
manager may have already set up this
option for you.
SEE ALSO
Checking new messages ............................2
Changing message delivery
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ViewFax*
Use ViewFax to display a fax mes-
sage within ViewMail, ViewMail
for Microsoft Messaging, or ViewMail for
Lotus Notes. If you click “ViewFax”
within the ViewMail message, ViewFax
converts the fax document to a TIFF
graphics image and displays it on the
screen.
For displaying the fax
You can reply to faxes, archive them,
save them as new messages, or re-
direct them to other subscribers just
like voice messages.
For skipping from one page to
another within a fax
For sending the
fax to a printer
SENDING AND RECEIVING FAXES ▲ 53
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Changing fax setup
If you are using fax mail, you can change
your:
To change your fax greeting
To change your fax notifica-
tion
1
2
3
Access your mailbox (see inside front
cover).
•
•
•
Fax delivery number or schedule
Personal fax mailbox greeting
Fax notification phone number
1
Access your mailbox (see inside front
cover).
Press 7 4 9 to change your fax greet-
ing.
2
To change your fax notification for
your:
Follow the system instructions. Press
1 for Yes, 2 for No.
To change your fax delivery
phone number or schedule
•
work phone, press 7 6 5 4.
home phone, press 7 6 5 5.
pager, press 7 6 5 6.
•
•
•
•
1
2
3
Access your mailbox (see inside front
cover).
spare phone, press 7 6 5 7.
fax phone, press 7 6 5 8.
Press 7 6 5 8 to change your fax deliv-
ery phone number or schedule.
Follow the system instructions. Press
1 for Yes, 2 for No.
3
Press 7 to turn fax notification on or
off for a delivery number.
SEE ALSO
Checking new messages ............................2
Changing message delivery
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Using e-mail integration
If your system includes e-mail integra-
tion, you can hear and respond to your
e-mail messages by phone.
With e-mail integration, when you
check voice and fax messages by
phone, you hear the number of new
e-mail messages you have received.
With text-to-speech technology, the
system reads the text portion of your
e-mail messages and plays any
attached .Wav files. You can also have
the system fax your e-mail messages
to any fax machine.
Depending on how your system is set
up, you can check your voice and fax
messages through your e-mail inbox.
If your voice and fax messages are
delivered to your e-mail inbox, the mes-
sages are deleted from your voice mail-
box to avoid duplication.
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Checking e-mail by phone
E-mail integration lets you manage your
e-mail messages by phone. For example,
you can:
To check your e-mail mes-
sages
TIP
If you do not have a security code for
the voice messaging system, you may
be asked to create one the first time
you check your e-mail by phone.
1
Access your mailbox (see inside front
cover).
•
Hear the e-mail message, its length,
who sent it, the time it was sent, who
else received it, and any attachments.
2
Press 4 to check new e-mail mes-
sages. Press 6 for e-mail messages
you have already read. The system
offers any new voice or fax messages
first.
•
Record a reply. Depending on the sys-
tem, subscribers can hear the
To hear who else received an
e-mail message
reply by phone or receive the reply
as an e-mail attachment (.Wav file).
1
2
3
Follow the steps to check your
e-mail messages.
3
4
If prompted, enter your e-mail
password, followed by ✱. If your
password uses any letters, press
•
•
Redirect an e-mail message to
another subscriber’s e-mail inbox.
When offered the message you want
to check, press 1.
#
#, then refer to the password
Delete any e-mail message you have
heard from the e-mail system.
charts.
While listening to the message, press
3 3 4.
Follow the system instructions. Press
1 for Yes, 2 for No.
To skip entering your e-mail password,
press ✱. The system will not offer e-mail
messages during the call.
TIP
TIP
Use quick message actions such as #
The system cannot read e-mail mes-
to repeat a message or ✱ to stop and
save as new. Messages saved as new
are marked unread in your e-mail
inbox.
sages sent in UTF-8 encoded HTML
format. If you hear HTML codes,
press 3 5 to skip the message.
SEE ALSO
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Entering your e-mail password
In addition to entering your security
code, you may be required to enter your punctuation or symbols. Do not use
e-mail password to check your e-mail
messages by phone.
Your e-mail password cannot use any
Entering your e-mail password
by voice
your phone to match letters. Use the
password charts.
With speech recognition, if your e-mail
password uses numbers only, you can
say the numbers. When you are finished,
say “End.” For example, say “Five, four,
three, end.”
Entering numbers only
Changing your e-mail pass-
word by phone
If your e-mail password uses numbers
only, enter the digits, followed by ✱. For
example: press 5 4 3 ✱. You do not need
to use the password charts on page 58.
You can change your e-mail password by
phone with setup options. See “Chang-
If your e-mail password uses numbers
and letters, press # # when asked, then
press touchtone keys to enter the pass-
word. Refer to the password charts on
Entering letters and numbers
If your e-mail password uses any letters,
press ## when asked.
•
•
•
Enter upper- or lowercase letters to
match your e-mail password. Refer to
To enter a digit, press 1 followed by
the digit. Refer to the password charts
Press ✱ to end.
USING E-MAIL INTEGRATION ▲ 57
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E-mail password charts
If your e-mail password uses any letters,
E-mail password examples
use these charts to enter the password. If
your e-mail password uses numbers
only, just press or say the digits. You do
not need to use the password charts.
today = ## 81 63 31 21 93 ✱
TODAY = ## 84 66 34 24 96 ✱
2day = ## 12 31 21 93 ✱
ToDay = ## 84 63 34 21 93 ✱
Lowercase letters
Uppercase letters
Numbers
a
b
c
d
e
f
g
h
i
=
=
=
=
=
=
=
=
=
=
=
=
21
22
23
31
32
33
41
42
43
51
52
53
n
o
p
q
r
=
=
=
=
=
=
=
=
=
=
=
=
=
=
62
63
71
01
72
73
81
82
83
91
92
93
02
End
A
B
C
D
E
F
G
H
I
=
=
=
=
=
=
=
=
=
=
=
=
24
25
26
34
35
36
44
45
46
54
55
56
N
O
P
Q
R
S
T
U
V
=
=
=
=
=
=
=
=
=
65
66
74
04
75
76
84
85
86
1
2
3
4
5
6
7
8
9
0
✱
=
=
=
=
=
=
=
=
=
=
=
11
12
13
14
15
16
17
18
19
10
End
s
t
u
v
w
x
y
z
j
k
l
J
K
L
W = 94
X
Y
Z
✱
=
=
=
=
95
96
05
End
m = 61
M = 64
✱
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Changing your e-mail setup options
In your setup options, you can change
whether e-mail messages are included in
your message totals. You can also
change your e-mail password.
To change your e-mail pass-
word by phone
5
Enter your new e-mail password
again to confirm. If your new pass-
word uses numbers only, enter the
numbers.
1
Access your mailbox (see inside front
cover).
If your e-mail password uses any let-
ters, press ## when asked. Use the
password charts on page 58.
To turn your e-mail totaling
on or off
2
3
Press 7 7 8 5.
Enter your current e-mail password.
If your password uses numbers only,
enter the numbers.
1
Access your mailbox (see inside front
cover).
When you are finished, press ✱.
2
Press 7 7 8 4. Press 1 to turn on e-mail
totaling on. Press 2 to turn off e-mail
totaling.
If your e-mail password uses any let-
ters, press ## when asked. Use the
password charts on page 58.
When you are finished, press ✱.
4
Enter your new e-mail password. If
your new password uses numbers
only, enter the numbers.
If your e-mail password uses any let-
ters, press ## when asked. Use the
password charts on page 58.
When you are finished, press ✱.
USING E-MAIL INTEGRATION ▲ 59
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Receiving e-mail by fax
With the system’s fax features, you can
deliver your e-mail messages to any fax
machine. Your system manager must
turn on this feature for you.
To fax a particular e-mail
message
To fax your e-mail messages
1
2
3
Access your mailbox (see inside front
cover).
1
Access your mailbox (see inside front
cover).
Press 4 5 to fax your e-mail
messages.
You can receive a fax of:
2
Press 4 to check new messages. Press
6 for old messages (e-mail messages
you have already read). Follow the
system prompts to check any new
voice or fax messages first.
•
•
A particular e-mail message.
To deliver the fax to your usual fax
machine, press 1. Or to use a differ-
ent fax machine, press 2 and enter
the fax phone number.
All new fax and e-mail messages plus
their text attachments.
You can receive your e-mail messages at
your usual fax machine. If you want to
deliver your messages to a different fax
machine, just enter the fax phone num-
ber.
3
4
If prompted, enter your e-mail
password, followed by ✱. If your
password uses any letters, press
4
Follow the system instructions. Press
1 for Yes, 2 for No.
#
#, then refer to the password
charts.
When offered the e-mail message
you want, press 1.
5
6
Press 3 7 to fax the message.
Follow the system instructions. Press
1 for Yes, 2 for No.
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Using speech recognition
If your system includes speech recog-
nition, you can listen to voice, fax, or
e-mail messages by speaking menu
options or commands instead of press-
ing touchtone keys. The system leads
you step by step through the speech
recognition conversation.
With speech recognition, you can
respond to system prompts with a few
words. Just answer in your normal
speaking voice. For example, say
"Check new messages" or "setup
options."
To use speech recognition, the system
manager must turn on the feature for
you. The next time you call the system,
just start speaking at any time. You can
speak commands, or press a touch-
tone key at any time.
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Accessing your mailbox
With speech recognition, you can navi-
gate the system by saying menu options
and commands.
Entering an e-mail password
Pressing touchtone keys
If the system includes e-mail integration If desired, at any time you can press a
and your e-mail password consists of
numbers only, say the numbers, fol-
lowed by “End.” For example, say “Five,
four, three, end.”
touchtone key for a menu option. Or, to
exit or return to using speech com-
mands, press 3 at the main menu.
Speech recognition is available when
you listen to voice, fax, or e-mail mes-
sages. The system leads you through
your options for each type of message.
Using Soft Keys on your phone
Otherwise, to enter an alphanumeric
e-mail password, press touchtone keys.
Use the password charts on page 58.
When you access the system from an
internal phone with Soft Keys enabled,
speech recognition is not enabled.
Entering a personal ID and
security code
To skip entering your e-mail password,
say “End.”
To access your mailbox, call the system,
then press touchtone keys to enter your
personal ID. You can press or say your
security code. To protect your mailbox
from unauthorized access, say your
security code only in a secure location.
Systemwide commands
Using menus
These spoken commands are available
throughout the conversation.
For a menu option, say each level of the
menu. For example, say “Setup options,
greetings, switch greetings.” Refer to the
Say the following
commands.
Yes
Or
Press
When you are finished saying your secu-
rity code, you can say “End” to move
ahead to the next prompt.
1
No
2
Main menu
Previous menu
Stop
✱
#
✱
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Checking voice messages
To check voice messages
with speech recognition
During a voice message
Say thefollowing commands. Or
You can control voice message playback
by speaking any of the commands listed
on the following table.
Words in bold are required.
Press
1
Access your mailbox (see inside front
cover).
Menu options
Slow down playback
Adjust volume
3
4
5
6
7
The words in bold are required.
2
Enter your personal ID by pressing
touchtone keys. See the inside front
cover.
Speed up playback
1
Rewind
Pause
Fast forward
Repeat
Save as new
Reply
8
9
3
Press or say your security code.When
you are finished saying your security
code, you can say “End” to move
ahead to the next prompt.
#
✱
3
4
5
4
5
Say “Check new messages” or
“Check old messages.” The words in
bold are required.
2
3
Skip
Delete message
Archive
Hear time stamp
6
7
8
9
3
3
3
3
Follow the instructions by respond-
ing in your normal speaking voice.
See the following table for com-
mands available during voice mes-
sage playback.
3
Redirect
1
If the message does not rewind completely, say
“Repeat” to repeat the entire message.
2
The message is marked as old or read.
3
To cancel out of redirecting a message, say “End.”
USING SPEECH RECOGNITION ▲ 63
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Checking e-mail messages
To check e-mail messages
with speech recognition
During an e-mail message
Say the following commands. Or
You can control e-mail message play-
back by speaking any of the commands
on the following table.
Words in bold are required.
Press
1
Access your mailbox (see inside front
cover).
Menu options
3
1
7
Rewind
The words in bold are required.
2
Enter your personal ID by pressing
touchtone keys. See the inside front
cover.
Pause
Fast forward
Repeat
8
9
#
TIP
Save as new
Reply
✱
3
3
Press or say your security code.When
you are finished saying your security
code, you can say “End” to move
ahead to the next prompt.
When the system is reading who
received an e-mail message or its
subject, you can say “Yes” to skip
ahead to the body of the message. Or,
you can say “No” to save the message
as new then go to the next message.
4
5
2
3
Skip
Delete message
Archive
Hear time stamp
6
7
8
9
3
3
3
3
4
5
6
Say “Check new messages” or
“Check old messages.” The words in
bold are required.
3
Redirect
1
If asked for your e-mail password,
enter it by following the instructions
If the message does not rewind completely, say
“Repeat” to repeat the entire message.
2
The message is marked as old or read.
3
To cancel out of redirecting a message, say “End.”
Follow the instructions by respond-
ing in your normal speaking voice.
See the following tables for com-
mands available during e-mail mes-
sage playback.
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Leaving messages
If you are set up to leave messages by
extension, you can say a recipient’s
number. Otherwise, spell a recipient’s
name using touchtone keys. To switch
between entering a name or extension,
press # #.
To leave messages with
speech recognition
6
Say “Yes” when you hear the name of
the subscriber you want. Otherwise,
say “No” to hear the next matching
name.
1
Access your mailbox (see inside front
cover).
7
8
Record your message at the beep.
The message must be at least three
seconds long to be delivered.
2
Enter your personal ID by pressing
touchtone keys. See the inside front
cover.
To cancel composing a message, say
“End.”
When asked, say “Send.” Or, if
desired, follow the prompts to edit
the message, address it to others, or
set special delivery options.
3
Press or say your security code.
When you are finished saying your
security code, you can say “End” to
move ahead to the next prompt.
4
5
Say “Leave messages.” The word in
bold is required.
Using touchtone keys, spell the sub-
scriber’s name. Otherwise, say the
extension number.
When spelling a subscriber’s last
name, use a “wild card” number
(typically 0 or 1) for any letter in
the last name you do not know.
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Saying numbers, times, or dates
For a date, say “Date,” then the month,
Saying a phone number
followed by the day. For example, say
“Date.” When asked, say “March.” When
asked, say “Fifth.”
Speak numbers exactly, digit by digit. For
a phone number, say the numbers. For a
one-second pause, say “Pause.” When
you are finished, say “End.”
Speaking the time and date
For example, for extension 123 followed
by a one-second pause, say “One, two,
three, pause, end.”
For the time, say the hour, then the min-
utes, if necessary. Include “A. M.” or
“P. M.” For example, for 4:00 in the after-
noon, say “Four P. M.” For 7:15 in the
morning, say “Seven fifteen A. M.”
For zero (0), say “zero” instead of “oh.”
Spelling names
For a message delivery schedule, say the
day of the week. For example, say “Mon-
day.”
To spell with letters, press touchtone
keys. Or, to leave messages by saying the
extension, ask your system manager.
Setting future delivery
To send a message later today, say
“Today.” For tomorrow, say “One.” For
two days from now, say “Two,” and so
on.
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Using ViewCall Plus
With ViewCall Plus, you can identify,
manage, and track your incoming and
outgoing calls on your computer.
Three integrated ViewCall Plus win-
dows work together to control your
phone calls: the Telephone window, the
Call Log window, and the Contact List
window.
For TAPI- (telephone application pro-
gramming interface) compliant phone
systems, ViewCall Plus also offers an
enhanced mode that adds even more
features, such as the contact list and
call log.
ViewCall Plus also comes with
PhoneBASIC, which lets you
customize ViewCall Plus in many
different ways.
▲ 67
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Screening and managing calls
With ViewCall Plus, you can identify
callers and manage your calls from
your computer.
Identifying and screening calls
TIP
When you receive a call through the sys-
tem or with a system using TAPI, the
Telephone window displays the call on
your computer screen. There are several
ways to identify the caller before picking
up the phone:
The system can display caller identi-
fication data when it has the addi-
tionally required equipment and
system compatibility. The system can
also match the phone number to
your contact list or PIM (Personal
Information Manager) and display
caller contact information.
If Call Screening is on, you can
click “Who is it?” to play the
caller’s recorded name.
Click “Monitor” to listen to a
message as it is being recorded.
If you decide to speak with the
caller, click “Take call” to pull
the call out of your mailbox and
transfer the call to your extension.
The system can also ask callers
to enter their phone or account
number. The system then match-
es this data to your contact list
and displays the caller contact
information.
SEE ALSO
Online Help:
ViewCall Plus, Screening calls, Placing
calls on hold
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Managing calls
TAPI-compliant systems*
After you have identified the caller,
ViewCall Plus supplies you with several
tools to manage your phone calls:
For TAPI-compliant systems, ViewCall
Plus offers the following enhanced mode
options:
Connect an incoming call to
your phone.
Select an identified caller’s name
and click this button to call the
person back.
Ask the caller to hold.
Select a name in your contact list
and click this button to dial the
contact.
Ask the caller to transfer to
another extension.
Add a name to create a
conference call.
Ask the caller to leave a message.
Release the connection between
your phone and an active call or
conference call.
* This feature may not be available at your site.
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Tracking calls
Call log
Contact list
TIP
You can use ViewCall Plus to keep track
of your calls. The Call Log window
records all call activity for your exten-
sion. It also displays information such as provides an online address book. Or
caller names, phone numbers, and the
caller’s location.
The Contact List window stores and
displays general notes and reminders
with each contact name. ViewCall Plus
You can use several contact lists or PIMs
at once. For example, you can keep per-
sonal contacts in a list on your
computer and you can keep business
contacts in a list on the LAN.
you can integrate ViewCall Plus with
a PIM.
TIP
You may want to create more than
one call log. For example, it may be
useful to begin a new call log each
week or each month.
Call Log
Contact list
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PhoneBASIC
ViewCall Plus includes PhoneBASIC,
which lets you integrate ViewCall Plus
with a number of different programs,
such as Microsoft Office.
PhoneBASIC scripts can be activated
by using Script Manager from the Tools
menu.
Anyone familiar with Microsoft’s Visual
Basic can use PhoneBASIC to customize
ViewCall Plus to:
•
Identify an incoming call by looking
up required information, such as
credit status, in a database or a
spreadsheet.
•
•
Make calls from within another pro-
gram, such as Microsoft Access® or
Outlook®.
Sample scripts
Direct calls based on a set of pre-
established rules.
SEE ALSO
Online Help:
PhoneBASIC
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Using quick message actions and shortcuts
You can use quick message actions
while listening to a message. For
example, press 3 4 # to repeat a
message.
After accessing your mailbox, you can
use the shortcuts for specific tasks.
A shortcut is your personal ID + your
security code + a number sequence of
menu options. For example, to turn on
call transfer, enter your personal ID +
your security code +
.
7
6
4
1
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Quick message actions
While listening to a message, press 3 to
hear a menu of quick message actions.
Except as noted, these actions are avail-
able for both new and old messages.
After using a quick message action, you
can continue with the next part of the
conversation or take more action on a
message. For example, you can:
TASK
QUICK MESSAGE ACTION
Reply
•
Press 3 4 to reply to a message, then
3 5 to check the next message.
3
3
3
4
4
4
3
3
3
3
3
3
4
5
6
5
6
7
8
9
0
Return call
•
Press 3 9 to redirect a message. After
you finish redirecting the message,
you can press 3 4 to reply to the orig-
inal sender. After you reply, you can
press 3 6 to delete the message.
Hear caller ID
Check the next message
Delete
When you exit the quick message
actions, the system saves your message
as an old message. The system also saves
your message as old when you press 3 5
to check the next message.
Archive
Hear when the message was sent
Redirect
Save as new (new messages only)
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Shortcuts
Use shortcuts to accelerate your responses to the system.
Voice messaging
Press your personal ID and security code
(if required), then enter the following
shortcuts to do these tasks.
TASK
SHORTCUT
TASK
SHORTCUT
Change your security code
Check new messages
7
6
6
4
4
7
7
7
7
7
4
4
1
1
5
5
5
7
4
2
1
4
5
4
5
6
5
4
5
6
7
5
6
7
8
Turn call transfer off
Leave a message
7
7
6
6
Turn call transfer on
Review old messages
Change the phone number for call transfer
Turn call screening options off
Add a message group
Change setup options
7
7
Switch personal greetings
Change your standard greeting
Change your alternate greeting
Change your busy greeting
7
7
7
7
4
4
4
4
Edit a message group
List your message groups
Change your recorded name
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ActiveFax*
Press your personal ID and security
code, then enter the following shortcuts
to do these tasks.
TASK
SHORTCUT
Edit your fax greeting
7
6
4
5
4
9
8
5
Change your fax delivery
Deliver all faxes
7
* This feature may not be available at your site.
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E-Mail integration*
Enter your personal ID and security
code, then enter the following shortcuts
to do these tasks.
For details on entering your e-mail pass-
TASK
SHORTCUT
Check new e-mail messages
4
6
3
6
6
3
Check old e-mail messages
While listening to an e-mail message, to
hear recipients
Turn e-mail totaling on or off
Change your e-mail password
7
7
7
7
8
8
4
5
*This feature may not be available at your site.
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System menus
After Message
Hear e-mail recipients*
Reply
During Message
Slower
Main Menu
3
4
5
6
7
8
9
0
#
4
5
6
7
8
9
Reply
Reply to subscriber
Softer/louder
Faster
New messages
4
6
Check next message
Delete
4
Backward
Pause
Return call
Hear caller ID
Finish
Old messages
5
Archive/fax an e-mail
Hear timestamp
Redirect/deliver fax
Save as new
6
Forward
✱
Repeat the message
* This feature may not be available at your site.
Edit Message
Add
Address and record the
message, then:
Message Options
Edit message
Send a message
5
4
4
5
Listen
Rerecord
Finish
5
Change special delivery
Address to others
Send the message
6
6
✱
Commands
Yes
✱
Special Delivery
Urgent
1
4
5
6
Private
Receipt
No
2
Main menu
Previous menu
✱
Future delivery
Finish
7
#
✱
Deliver all new faxes
4 5
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Greetings
Hear current greeting
Switch greetings
Edit alternate greeting
Edit busy greeting
Edit fax greeting
4
5
6
7
8
9
Main Menu, continued
Edit standard greeting
Setup Options
Greetings
7
Setup options
Edit Groups
Add members
4
5
6
7
Groups
Create a group
4
5
6
7
Groups
4
5
6
7
Delete members
List members
Transfer or delivery
Personal options
Edit a group
List your groups
Delete a group
Call Transfer Options
Change group name
Change phone number
Call screening on/off
Call holding on/off
4
5
6
Transfer or Delivery
Change call transfer
4
5
Change message delivery
Delivery Numbers
Delivery Options
Change phone number
Work phone on/off
4
5
6
7
8
4
5
6
Personal Options
Change security code
Home phone on/off
Pager on/off
Change schedule
4
5
6
Change delivery mode
Record a name
Spare phone on/off
Fax phone on/off
Change spelled name
E-mail Setup*
Totaling on/off
4
Directory listing on/off
E-mail setup
7
8
9
Change password
5
Live monitor setup
* This feature may not be available at your site.
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Managing your messages with Soft Keys
NEW
LVMSG
NEW
Check new messages
LVMSG
ARCH
DEL
Archive message
Display
Leave Message
Delete message
REW
Rewind four seconds and play
Stop playing message
Resume playing message
Fast forward four seconds and play
Redirect message
Send reply to message
Return call
Play caller ID information
PAUSE
RESUME
FFWD
REDIR
REPLY
CALL
RECORD
Soft Keys
RECORD
If live record is enabled, this menu
displays during record session
CID
PAUSE
RESUME
END
REREC
ERASE
URG
Pause recording
Resume recording
Stop and save recording
Stop and begin new recording
Stop and erase recording
Urgent message delivery
View more options
Programmable
feature keys
NEXT
RPLAY
NEW
TIME
>>>
BACK
Next message or view Main menu
Replay message
Save message as new message
Hear time and date of message
View more options
View previous menu
>>>
ACCEPT
MGR
OLD
OLD
ACCEPT REJECT
Press the Soft Key under
the option displayed on the
phone.
Review messages
If call screening is enabled, this
ARCH
DEL
REW
PAUSE
RESUME
FFWD
REDIR
REPLY
CALL
Archive message
menu displays for incoming calls
Delete message
ACCEPT
REJECT
Accept call
Send call to voice mailbox
Rewind four seconds and play
Stop playing message
Resume playing message
Fast forward four seconds and play
Redirect message
Send reply to message
Return call
Play caller ID information
Next message or view Main menu
Replay message
Hear time and date of message
View more options
View previous menu
When you access the system
from a phone with Soft Keys
enabled, the speech recogni-
tion feature is not available.
MGR*
Lets system managers change
system setup
CID
CHBX
GREET
SCHED
INFO
OPER
>>>
BACK
Change voice mailbox
NEXT
RPLAY
TIME
>>>
BACK
Change opening greeting
Change system schedule, date, time
Hear system status
Change operator box settings
View more options
*This option may not be available.
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Greetings
CURR
SWTCH
STD
Hear and switch current greeting
Switch greetings
Edit standard greeting
Edit alternate greeting
Edit busy greeting
View more options
View previous menu
SETUP
ALT
BUSY
>>>
BACK
Personal options
CODE
SPELL
DIR
RCNAM
LIVMON
EMAIL*
>>>
BACK
Change security code
Respell name
SETUP
Change setup options
Directory listing on/off
Rerecord name
Turn live monitor on/off
Change e-mail settings
View more options
View previous menu
GREET
PERS
TRFR
GRPS
DELIV
>>>
BACK
Greetings
Personal options
Transfer options
Groups
Delivery options
View more options
View previous menu
Change delivery
ON/OFF
PH#
SCHED
URG
>>>
BACK
Message delivery on/off
Change phone number
Change schedule
Urgent only on/off
View more options
View previous menu
Transfer options
ON/OFF
Call transfer, message
delivery on/off
CHG#
SCRN
HLDING
>>>
BACK
Change phone number
Call screening on/off
Call holding on/off
View more options
View previous menu
Groups
CREATE
EDIT
Create group
Edit group
LIST
DEL
List your groups
Delete group
>>>
BACK
View more options
View previous menu
Delivery options
WORK
HOME
PAGER
SPARE
>>>
Change work phone delivery
Change home phone delivery
Change pager delivery
Change spare phone delivery
View more options
*This option may not be available.
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View previous menu
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Index
A-B
D
G-K
L
greetings
about 32
activating busy greeting by
phone 34
alternate 32
busy 32
standard 32
system-generated 32
C
E
M-O
call holding
about 42
e-mail
mailbox
greetings 32
menus
shortcuts 75
message delivery
about 43
changing phone number by
computer 43
changing phone number by
phone 44
call screening
password 57
shortcuts 77
F
about 40
groups
about 45
faxes
listing groups and members by
phone 48
printing 51
shortcuts 77
call transfer
about 38
changing phone number by
phone 39
messages
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spelled name, changing by phone
ViewFax iii
R
ViewMail for Microsoft Messag-
T-U
TeLANophy
about iii
V-X
S
See TeLANophy
security code
about 30
shortcuts
urgent 6
PhoneBASIC 71
setup iv
about 73
e-mail 77
P-Q
Y-Z
PhoneBASIC 71
about 36
profile
about 28
speech recognition
dates 66
numbers 66
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