Moxa Technologies Network Card C168H User Manual

Smartio C168H/PCI User’s Manual  
Smartio 8 Ports Serial Board for PCI Bus  
Jul. 1999 (2nd Edition)  
The content of this manual is also available in CD-ROM and at Moxa Web Site.  
Moxa Technologies Co., Ltd.  
Tel: +866-2-8665-6373  
Fax: +886-2-8665-6372  
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MOXA Internet Services  
Customer’s satisfaction is always our number one concern. To ensure that customers get the full benefit  
of our services, Moxa Internet Services have been built for technical support, product inquiry, new driver  
update, user’s manual update, etc.  
The followings are the services we provide.  
E-mail for technical support  
address:  
FTP site for free driver update  
address:  
or  
ftp.moxa.com  
ftp.moxa.com.tw  
user ID: ftp  
password: your_email_address  
World Wide Web (WWW) Site for product info  
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About This Manual  
This manual is composed of six Chapters and one Appendix. This manual is written for installer, system  
administrator and software programmer.  
If you are a first-time installer and system administrator, we recommend you to go through the whole  
manual except Chapter 4 “Serial Programming Tools”.  
If you are a software programmer, you may refer to Chapter 4 “Serial Programming Tools”.  
If you need cable wiring information, please see Chapter 5 “Connection Option (Opt8x) and Cable  
Wiring”.  
If you encounter any problem during installation, please refer to Chapter 6 “Troubleshooting”.  
Chapter 1  
Introduction  
This chapter gives the overview and features for C168H/PCI. Check-list and overall installation guide are  
also included.  
Chapter 2  
Hardware Installation  
This chapter gives details of how to do hardware installation for C168H/PCI and connection option  
(Opt8x).  
Chapter 3  
Software Installation  
This Chapter describes the software installation, board and ports configuration, driver update and  
removal for various operating systems: Windows NT, and Windows 95/98.  
Chapter 4  
Serial Programming Tools  
This Chapter roughly describes the programming tools for various O.S. platforms, including PComm Lite  
under Windows NT and Windows 95/98. Also, RS-485 programming issue is discussed (for Opt8J).  
Chapter 5  
Connection Option (Opt8x) and Cable Wiring  
This Chapter describes the RS-232/422/485 cable wiring for each connection option (Opt8x).  
Chapter 6  
Troubleshooting  
This Chapter describes error might happen and possible solutions for C168H/PCI.  
Appendix  
Technical Reference  
This chapter describes specification, PCI, UART, and DB62 pinouts.  
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Table of Contents  
Introduction................................................................................1-1  
Overview----------------------------------------------------------------------------------------------------------1-1  
Features ----------------------------------------------------------------------------------------------------------1-2  
Check List --------------------------------------------------------------------------------------------------------1-3  
Installation Guide-----------------------------------------------------------------------------------------------1-5  
Hardware Installation ................................................................2-1  
Installing the Smartio C168H/PCI Board -----------------------------------------------------------------2-1  
Installing Connection Option Opt8x------------------------------------------------------------------------2-2  
Software Installation..................................................................3-1  
Windows NT -----------------------------------------------------------------------------------------------------3-1  
Installing Driver----------------------------------------------------------------------------------------------3-2  
Configuring Board and Port ------------------------------------------------------------------------------3-8  
Updating Driver-------------------------------------------------------------------------------------------- 3-11  
Removing Driver ------------------------------------------------------------------------------------------ 3-12  
Windows 95/98------------------------------------------------------------------------------------------------ 3-13  
Installing Driver-------------------------------------------------------------------------------------------- 3-13  
Configuring Board and Port ---------------------------------------------------------------------------- 3-21  
Updating Driver-------------------------------------------------------------------------------------------- 3-23  
Removing driver------------------------------------------------------------------------------------------- 3-25  
Serial Programming Tools..........................................................4-1  
PComm Installation-----------------------------------------------------------------------------------------------4-1  
PComm Programming Library ---------------------------------------------------------------------------------4-2  
Utility---------------------------------------------------------------------------------------------------------------4-2  
RS-485 Programming for Opt8J ----------------------------------------------------------------------------4-6  
Connection Option (Opt8x) & Cable Wiring ...............................5-1  
RS-232 Cable Wiring for Opt8A/B/C/D/S-----------------------------------------------------------------5-1  
RS-422 Cable Wiring for Opt8J/F/Z------------------------------------------------------------------------5-8  
RS-485 Cable Wiring for Opt8J--------------------------------------------------------------------------- 5-10  
RS-422/485 Impedance Matching------------------------------------------------------------------------ 5-11  
Troubleshooting .........................................................................6-1  
General Troubleshooting -------------------------------------------------------------------------------------6-1  
Windows NT -----------------------------------------------------------------------------------------------------6-2  
Windows 95/98--------------------------------------------------------------------------------------------------6-3  
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Technical Reference..................................................................A-1  
Specification ---------------------------------------------------------------------------------------------------- A-1  
PCI ---------------------------------------------------------------------------------------------------------------- A-1  
UART 16C550C------------------------------------------------------------------------------------------------ A-2  
DB62 Connector Pinouts ------------------------------------------------------------------------------------ A-3  
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1
1 Introduction  
Overview  
Smartio - The Smart Multiport Async Solutions  
The term Smartio represents smart multiport serial I/O solution. Smartio  
C168H/PCI is designed for 32-bit PCI bus with Plug and Play feature. It offers 8  
serial ports for connecting terminals, modems, printers, data acquisition equipment  
and any other serial devices to the PC and its compatible systems. Being a well-  
designed and fine-tuned device driver, the Smartio board makes full use of the 32  
byte Tx/Rx FIFO and on-chip H/W flow control, which makes it possible  
transferring data without loss at high speed as 921.6 Kbps. They offer a reliable and  
high performance solution for serial multiport communications.  
Board Applications  
The board applies for many applications. Here are a few:  
l Internet/Intranet Connection  
l Remote Access Application  
l Multi-user Application  
l Industrial Automation  
l Office Automation  
l Telecommunication  
l PC-based (vending) Machine or Kiosk System  
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l Point-of-Sale (POS) System  
PCI Solution  
The board complies with PCI Spec. 2.1 needing neither switch nor jumper. The  
hardware configuration for the IRQ and Memory addresses is automatically  
assigned by the PCI BIOS. Hence, the board MUST be plugged first before  
installing the software driver. For more PCI information, please refer to Appendix  
Technical Reference”.  
Operating System Support  
It supports Windows NT, Windows 95/98 and DOS with user-friendly installation,  
configuration and performance.  
MOXA Serial Comm Tool  
For application development, MOXA provides an easy-to-use serial communication  
library (PComm) under Windows NT and Windows 95/98. With the library, it is easy  
to develop your own applications using sample applications developed with Visual  
Basic, Visual C++, Borland Delphi, etc. Utilities, such as diagnostic, monitor,  
terminal emulation, etc., are also included for debugging or monitoring the  
communication status or terminal emulation, or even file transferring.  
Features  
v
Compact board size, half-size  
v
v
v
Plug and play, no switch no jumper  
Surge/isolation protection option  
High speed 16C550C Communication Controller with on-chip hardware flow  
control, no data loss  
v
v
v
v
v
v
v
v
v
Windows NT/95/98 device drivers and PComm serial comm tool  
Bus interface: 32-bit PCI  
Number of ports: 8  
I/O address: Assigned by PCI BIOS  
IRQ: Assigned by PCI BIOS  
Data bits: 5, 6, 7, 8  
Stop bits: 1, 1.5, 2  
Parity: None, even, odd, space, mark  
UART: 8¡ Ñ16C550C or compatible  
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Introduction  
v
v
v
Speed (bps): 50 ~ 921.6K  
Connectors: 8¡ ÑDB25/DB9, male or female  
Data signals: RS232¡ ÐTxD, RxD, RTS, CTS, DTR, DSR, DCD, GND  
RS422¡ ÐTxD+(B), TxD-(A), RxD+(B), RxD-(A), GND  
(Opt8J:RTS+(B), RTS-(A), CTS+(B), CTS-(A))  
RS485¡ ÐData+(B), Data-(A), GND  
v
v
v
v
Operating temp: 0 ~ 55 ¢J  
Power requirement: 180mA max. (+5V), 110mA max. (+12V), 160mA max. (-12V)  
Dimensions: 123 cm¡ Ñ100 cm  
Popular O.S. Support:  
C168H/PCI  
ü
ü
R
Windows NT  
Windows 95/98  
Dos  
3:  
R:  
Driver supported by Moxa and shipped with product  
Driver supported by Moxa and shipped by request  
Note: You can download the latest versions of drivers for above O.S. from the  
MOXA FTP service. For other O.S. drivers (other than O.S. listed above),  
please check out MOXA web site to see whether they are available.  
Check List  
Upon unpacking the Smartio C168H/PCI, you should find the following items in  
the package,  
v
v
Smartio C168H/PCI 8 port serial board  
Device driver diskettes:  
l
Windows NT and Windows 95/98 ¡ Ñ1  
l
PComm Lite ¡ ÑÑ1  
v
v
Smartio C168H/PCI User’s Manual (This manual)  
One of the following connection options:  
Opt8A/Opt8B/Opt8S  
v
RS-232 connection box with 8 DB25 female/male ports (surge protection for  
Opt8S).  
v
1.5 meter DB62 to DB62 cable.  
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Opt8C/Opt8D  
v
RS-232 octopus cable with 8 port male connectors, DB25 for Opt8C or DB9  
for Opt8D (1 meter long).  
Opt8F/Opt8Z  
v
RS-422 connection box with 8 port female DB25 connectors (isolation  
protection for Opt8F).  
v
v
1.5 meter DB62 to DB62 cable.  
110V or 220V adapter included.  
Opt8J  
v
v
v
RS-422/485 connection box with 8 port female DB25 connectors.  
1.5 meter DB62 to DB62 cable.  
110V or 220V adapter included.  
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Introduction  
Installation Guide  
This section gives a brief summary of how to install the Smartio C168H/PCI under  
each supported operating system. Installation is simple and involves the following  
stages:  
Check PCI BIOS settings  
Install Smartio C168H/PCI board  
and connection option (cable/box)  
See Chapter 2 “Hardware  
Installation”  
Install software from diskette  
and configure driver for board and ports  
See respective O.S. Section  
of Chapter 3 “Software  
Installation”  
Connect devices with cable  
See Chapter 5 “Connection  
Option (Opt8x) and Cable  
Wiring” for cable wiring  
Restart system  
See Chapter 3 “Software  
Check the driver initialization status  
If system restart successfully, you may  
develop your applications or  
execute desired applications  
Installation”  
See Chapter 4 “Serial  
Programming Tools”  
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2
2 Hardware Installation  
The installation of the Smartio C168H/PCI consists of hardware and software  
installation. The respective sections of the operating systems in the next chapter will  
discuss more about the software installation. The hardware installation is described  
in this chapter.  
The no-switch-no-jumper Smartio C168H/PCI board hardware configuration for  
IRQ number and I/O addresses is automatically assigned by the PCI BIOS. Hence,  
the board MUST be plugged first before installing the software driver.  
Installing the Smartio C168H/PCI Board  
Step 1: Power off the PC.  
Warning! Make sure your system is switched off before you start installing  
any board. If you don’t, you may risk damaging your system and  
the board.  
Step 2: Remove the PC cover.  
Step 3: Remove the slot cover bracket if there is any.  
Step 4: Plug the Smartio C168H/PCI(s) in the free PCI expansion slot(s) of the  
PC.  
Step 5: Fasten the holding screw to fix the control board in place.  
Step 6: Replace the system cover.  
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Step 7: Connect one of the connection box/cable (also adapter if required)  
detailed in the next section.  
Step 8: Power on PC and BIOS will automatically set the IRQ and memory  
address.  
Note !  
Each board must occupy one unique IRQ and one unique  
memory address, which are assigned by PCI BIOS  
automatically. However, you may select the free IRQ number  
manually via PC's BIOS setup for PCI slot, but normally this  
method is not available for memory. The possible IRQ numbers  
are 2, 3, 4, 5, 9, 10, 11, 12, and 15. The possible I/O addresses are  
from 0x0000 to 0xFFFF.  
Step 9: Proceed with software installation detailed in the next Chapter “Software  
Installation”.  
Installing Connection Option Opt8x  
Connect the Smartio C168H/PCI with the one of the following connection options.  
Then you can connect your modem, serial printer, PC COM1/2, bar code reader,  
POS, instrument or any other serial devices to the DB25/DB9 connectors. Refer to  
Chapter “Connection Option (Opt8x) and Cable Wiring” for RS-232/RS-422/RS-  
485 cable wiring.  
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Hardware Installation  
Opt8A/Opt8B/Opt8S  
Hold one end of the DB62 cable and plug it into the DB62 connector on the bracket  
of the Smartio C168H/PCI. Carefully screw it until it is tight. Then plug the other  
end of the cable to the RS-232 connection box's DB62 connector. Both ends of the  
cable are identical.  
Smartio C168H/PCI  
Opt8A/Opt8B/Opt8S  
Opt8C/Opt8D  
Hold one end of the DB62 cable and plug it into the DB62 connector on the bracket  
of the Smartio C168H/PCI. Screw it carefully until it fits.  
P1 P2 P3 P4  
P5  
P6 P7 P8  
Smartio C168H/PCI  
Opt8C/Opt8D  
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Opt8J/Opt8F/Opt8Z  
Hold one end of the DB62 cable and plug it into the DB62 connector on the bracket  
of the Smartio C168H/PCI. Carefully screw it until it is tight. Then plug the other  
end of the cable to the RS-422/RS-485 connection box's DB62 connector. Both ends  
of the cable are identical. After that, don't forget to apply power via the adapter to  
the Opt8J/F/Z.  
Smartio C168H/PCI  
Opt8F/Opt8Z/Opt8J  
Refer to Chapter “Connection Option (Opt8x) and Cable Wiring” for RS-  
232/RS-422/RS-485 cable wiring. And also to Chapter “Serial Programming  
Tools” for RS-232/RS-422/RS-485 programming details.  
Operating Opt8J  
Opt8J is the RS-422/485 connection box with 8 port female DB25 connectors for  
MOXA 8 port boards, including the Smartio C168H/PCI. There are 8-DIP switches  
on the side of the Opt8J. Each switch controls the communication mode (RS-422 or  
RS-485) of each port respectively.  
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Hardware Installation  
1 2 3 4 5 6 7  
8
DIP ON  
RS-422/485 Port Switch of Opt8J  
1
2
3
4
5
6
7
8
ON  
DIP  
RS-422 Mode  
Set the respective switch to OFF position to use RS-422 interface. This means the  
port is always ready to transmit and receive data simultaneously (full-duplex).  
RS-485 Mode  
The Opt8J supports only 2-wire RS-485 communication. Set the respective switch  
to ON position to use RS-485 interface. This means the port can transmit data only  
when RTS is asserted, and receive data only when RTS is not asserted (half-duplex).  
Refer to Chapter “Connection Option (Opt8x) and Cable Wiring” for RS-  
422/RS-485 cable wiring, and also to Chapter “Serial Programming Tools” for  
Opt8J RS-485 programming details.  
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3
3 Software Installation  
In this chapter, the software driver installation, configuration and driver  
update/removal procedures are described for various operating systems, including  
Windows NT, and Windows 95/98. Before proceeding with the software installation,  
complete the hardware installation first.  
If it is required to develop your own applications, please refer to the next chapter,  
Serial Programming Tools” for serial programming issues.  
Windows NT  
Windows NT supports up to 256 serial ports, from COM1 to COM256. To fully  
utilize the advanced features of Windows NT, multi-process, multi-thread, and pure  
32-bit Windows NT device drivers are developed for the Smartio C168H/PCI and  
other MOXA multiport boards. The drivers conform to Win32 COMM API  
standard.  
To install the driver for the very first time, please go directly to Section “Installing  
Driver”.  
To re-configure the board and port for installed boards, please refer to Section  
Configuring Board and Port”.  
To update the driver for installed boards, please refer to Section “Updating Driver”.  
To remove the driver, please go to Section “Removing Driver”.  
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Installing Driver  
First Time Installing Driver  
Following is the procedures for installing the Smartio C168H/PCI driver for the  
first time under Windows NT 3.51/4.0. Make sure the board (s) has (have) already  
been plugged in the system PCI slot (s).  
1. Please log in NT as Administrator.  
2. Open [Control Panel], click [Network] icon and select [Adapters] tab.  
3. Click [Add] button, then [Have Disk...] button in [Select Network Adapter]  
dialog box.  
4. Specify the exact path of the driver diskette, A:\WINDOWS.NT. Then click  
[OK] button.  
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Software Installation  
5. Select MOXA Smartio/Industio Family multiport board in Select OEM  
Option dialog box, and click [OK] to start driver installation.  
Moxa Smartio/Industio Configuration Panel dialog box appears.  
6. Click [Add] button to open Property dialog box to change port setting and  
advanced FIFO configuration done automatically by the system.  
7. Select the newly plugged C168H/PCI board from the Board Type pull-down  
list.  
8. Click on a specific port Item.  
9. Click [Port Setting] button to open Port X dialog box.  
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10. Select a COM number for the specific port from Port Number pull-down list.  
Note!  
Step 11 is optional, if you want to assign COM numbers to ports  
manually.  
11. Check Auto Enumerating COM Number check-box then the subsequent  
ports are mapped to continuous COM numbers. For example, if COM 3 is  
assigned to Port 1, then COM 4 will be automatically assigned to Port 2.  
Note!  
You may skip Step 12 to 15, if the system doesn’t require a  
special performance tuning.  
12. Select an Rx FIFO Trigger from Rx FIFO Trigger pull-down list.  
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default  
value is 14 bytes.  
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Software Installation  
13. Check Set the change to all ports check-box then if desire to apply Rx FIFO  
Trigger just defined to all ports.  
14. Select a Tx FIFO Size from Tx FIFO Size pull-down list.  
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16  
bytes.  
15. Check Set the change to all ports check-box then the if desire to apply Tx  
FIFO Size just defined to all ports.  
16. Click [OK] button in Port X dialog box to confirm the port setting.  
17. Click [OK] button in Property dialog box to complete the port setting and  
return to Moxa Smartio/Industio Configuration Panel dialog box.  
Now the configured C168H/PCI board item will be shown in Moxa  
Smartio/Industio Configuration Panel dialog box.  
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18. Click [OK] button in Moxa Smartio/Industio Configuration Panel to return  
to Network dialog box.  
19. Click [OK] button in to exit Network dialog box.  
20. Restart the PC.  
Note!  
Note!  
The driver configuration will NOT take effect until you restart the  
PC.  
Double check if all the Smartio C168H/PCI components – the  
control board and one of the connection options – are connected  
and fastened tightly to make sure that the system and the driver  
start successfully.  
Once the system restarts, you may check the event log issued by the MOXA  
driver to see if the ports of the board are initialized successfully.  
21. Enter the [Administrative] group, click [Event Viewer] icon and select [Log]  
and [System] to check a message similar to “MOXA C168PCI series, with  
first serial port COM3, has been enabled” for each configured board.  
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Software Installation  
Note!  
If an error message similar to “Cannot find any configured  
MOXA Smartio/Industio series board!” pops up, refer to the  
Troubleshooting chapter for solutions.  
Once the board and the driver are installed and the driver restarts successfully, you  
can start to develop applications with the PComm library (See “Serial Programming  
Tools”) or the Microsoft Win32 API. You can also execute any ready-made  
applications, such as PComm utility Terminal emulator (See “Serial Programming  
Tools”) or HyperTerminal to transmit/receive data, as well as Remote Access  
Service to provide dial-up networking capabilities.  
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Configuring Board and Port  
Re-configure Port Setting  
If the driver is installed and only desire to re-configure the ports, please refer to the  
following procedures. Except procedures listed below, it is also allowed to do so by  
clicking [Start]  
è
[Program Files]  
è
[MOXA Utility]  
è
[Moxa  
Smartio/Industio Configuration Panel] è [Property] and then refer to Step 6-21  
in the previous section “First Time Installing Driver” of “Windows NT” section.  
1. Open [Control Panel], click [Network] icon and select [Adapters] tab.  
2. Click on MOXA Smartio/Industio Family Adapter in Network Adapters  
list  
3. Click [Properties] button to open Moxa Smartio/Industio Configuration  
Panel dialog box to change port setting and advanced FIFO configuration.  
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Software Installation  
4. Click [Property] button in Moxa Smartio/Industio Configuration Panel  
dialog box to open Property dialog box.  
5. Then please refer to Step 6 to 21 in “First Time Installing Driver” of  
Windows NT” section.  
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Add Another C168H/PCI Board Configuration  
If another MOXA C168H/PCI board is plugged and needed to be configured, please  
see this section for details. Up to four C168H/PCI board can be installed in ONE  
system under Windows NT as long as the system sources is sufficient.  
Except procedures listed below, it is also allowed to do so by clicking [Start] è  
[Program Files] è [MOXA Utility] è [Moxa Smartio/Industio Configuration  
Panel] and then also refer to step 6-21 in the previous section “First Time  
Installing Driver” of “Windows NT” section.  
1. Open [Control Panel], click [Network] icon and select [Adapters] tab.  
2. Click on MOXA Smartio/Industio Family Adapter in Network Adapters  
list.  
3. Click [Properties] button to open Moxa Smartio/Industio Configuration  
Panel dialog box.  
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Software Installation  
4. Then please refer to Step 6 to 21 in “First Time Installing Driver” of  
Windows NT” section.  
Remove Existing C168H/PCI Board Configuration  
By unplugging C168H/PCI board, the system will automatically remove the  
configuration. Therefore, there is no need to do removal action from Moxa  
Smartio/Industio Configuration Panel dialog box.  
Updating Driver  
To update the driver for the Smartio C168H/PCI board, simply follow the following  
procedures.  
1. Open [Control Panel], click [Network] icon, and select [Adapters] tab.  
2. Click on MOXA Smartio/Industio Family Adapter in the Network Adapter  
list.  
3. Click [Remove] button in Network dialog box.  
4. Click [Close] button in Network dialog box.  
5. Restart the system.  
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6. Please refer to Step 1 to 21 in “First Time Installing Driver” of “Windows  
NT” section to install the new driver.  
Removing Driver  
To remove the driver for the Smartio C168H/PCI board,  
1. Open [Control Panel], click [Network] icon, and select [Adapters] tab.  
2. Click on MOXA Smartio/Industio Family Adapter in the Network Adapter  
list.  
3. Click [Remove] button in Network dialog box.  
4. Click [Close] button to exit Network dialog box.  
5. Restart the system to activate the new configuration.  
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Software Installation  
Windows 95/98  
Windows 95/98 driver supports up to 128 serial ports, from COM1 to COM128. To  
fully utilize the advanced features of Windows 95/98, multi-process, multi-thread  
and pure 32-bit Windows 95/98 virtual device port drivers (VxD) compliant with  
communication drivers (VCOMM) are developed for the Smartio C168H/PCI and  
other MOXA multiport boards. The drivers conform to the Win32 COMM API  
standard.  
To install the driver for the first time, or to add more boards, please go directly to  
Section “Installing Driver”.  
To re-configure the ports for installed boards, please refer to Section “Configuring  
Board and Port”.  
To update the driver, please go to Section “Updating Driver”.  
To remove the driver, please go to Section “Removing Driver”.  
Installing Driver  
You can easily plug the Smartio C168H/PCI board and work right away with very  
little installation efforts under Windows 95/98 supporting Plug and Play capability.  
Windows 95/98 will automatically detect the presence of the newly plugged board  
and prompt you to install the software driver for the first time. In this case, you need  
the driver diskette.  
At most 4 Smartio C168H/PCI boards can be installed in ONE system as long as the  
I/O addresses and IRQ number resources are sufficient and available in the system.  
The following flow chart illustrates the driver installation stages of the Smartio  
C168H/PCI boards. Each stage will be discussed later.  
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Install the Smartio PCI board in the system  
Start Windows 95/98 to detect the board  
Driver installed before?  
No  
Yes  
Install the driver with the diskette  
See Section “First Time Driver Installation  
Stage”  
Configure the port  
See Section “Port Configuration Stage”  
The ports of the Smartio C168H/PCI  
Board are ready to work.  
See Section “Board and Port Ready Stage”  
3-14 Smartio C168H/PCI User’s Manual  
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Software Installation  
First Time Driver Installation Stage  
This stage presents the steps for installing the driver for the first time of the first  
Smartio C168H/PCI board. The installation of the Smartio C168H/PCI board for  
Windows 95 and Windows 98 are slightly different and will be described in two  
columns. Follow the steps in the left column for Windows 95 or the right column  
for Windows 98 respectively.  
If one MOXA C168H/PCI board had been previously installed and another MOXA  
C168H/PCI board was plugged, the system will prompt you to do Port  
Configuration Stage discussed in the next section and skips this stage.  
1. Upon detecting the first new Smartio C168H/PCI board, Windows 95/98  
will automatically display a New hardware found message box, and then pop  
up the following dialog boxes. Click Next button.  
Windows 95  
Windows 98  
2. Click [Other Locations] button.  
2. Select [Display a list...] and click Next button.  
Smartio C168H/PCI User’s Manual 3-15  
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3. Type A:\Windows.95 in the Location field, and  
click [OK] button in Select Other Location  
dialog box. The system will start reading the  
files from the diskette.  
3. Select Other Devices and click [Next] button.  
4. Click [Have Disk] button.  
4. Click [Finish] button.  
5. Type A:\Windows.95 and click [OK] button.  
The system will start reading the files from the  
diskette.  
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Software Installation  
6. Click [Next] button.  
7. Click [Next] button.  
Port Configuration Stage  
After the driver is installed, C168 PCI Series Installation dialog box will be  
displayed automatically and the port mapping is automatically done by the system.  
If one MOXA C168H/PCI board had installed previously and another MOXA  
C168H/PCI board was plugged, the system will prompt you to do port configuration  
directly discussed in this section.  
1. Click on a specific port.  
2. Click [Port Setting] button to open Port X dialog box.  
Smartio C168H/PCI User’s Manual 3-17  
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3.  
Select a COM number for the specific port from Port Number pull-down list.  
Note!  
Step 4 is optional, if you want to assign COM numbers to Ports  
manually.  
4. Check Auto Enumerating COM Number check-box then the subsequent  
ports are mapped to continuous COM numbers. For example, if COM 3 is  
assigned to Port 1, then COM 4 will be automatically assigned to Port 2.  
Note!  
You may skip Step 5 to 8, if the system doesn’t require a special  
performance tuning.  
5. Select an Rx FIFO Trigger from Rx FIFO Trigger pull-down list.  
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default  
value is 14 bytes.  
3-18 Smartio C168H/PCI User’s Manual  
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Software Installation  
6. Check Set the change to all ports check-box then if desire to apply Rx FIFO  
Trigger just defined to all ports.  
7. Select a Tx FIFO Size from Tx FIFO Size pull-down list.  
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16  
bytes.  
8. Check Set the change to all ports check-box then the if desire to apply Tx  
FIFO Size just defined to all ports.  
9. Click [OK] button in Port X dialog box to confirm the port setting.  
10. Click [OK] button in Property dialog box to complete the port setting.  
Smartio C168H/PCI User’s Manual 3-19  
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Board and Port Ready Stage  
Board and Port Ready Stage for Windows 95 and Windows 98 is a slight different.  
In this last stage, you will complete the driver installation.  
Windows 95  
Windows 98  
After the port configuration, you can immediately  
use the COM ports of the Smartio C168H/PCI  
board without restarting Windows 95.  
After the port configuration, click [Finish] button.  
The COM ports of the Smartio C168H/PCI board  
can be used without restarting Windows 98.  
C168 PCI Series  
Note!  
If an error message similar to “C168 PCI (BusNo=x, DevNo=x,  
Port1=COMx) interrupt number is invalid!” pops up, refer to  
“Troubleshooting” chapter for solutions.  
If you want to add more boards while the driver has been installed, simply plug the  
Smartio C168H/PCI board and Windows 95/98 will automatically detect the newly  
plugged board and skip to Port Configuration stage to do port setting.  
Up to now, the driver installation of the Smartio C168H/PCI is complete and  
successful, including the board and port configuration. However, if changes of the  
board and port configuration are needed, please refer to the next section,  
Configuring Board and Port”, for more configuration details.  
Once the board and the driver are installed and the driver restarts successfully, you  
can start to develop applications with the PComm library (See “Serial Programming  
Tools”) or the Microsoft Win32 API. You can also execute any ready-made  
applications, such as PComm utility Terminal emulator (See “Serial Programming  
Tools”) or HyperTerminal to transmit/receive data, as well as Remote Access  
3-20 Smartio C168H/PCI User’s Manual  
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Software Installation  
Service to provide dial-up networking capabilities.  
Configuring Board and Port  
If desire to re-configure the COM number for the ports of installed boards and  
drivers under Windows 95/98, please follow procedures listed below.  
Instead of following procedures listed below, it is also allowed to do so by clicking  
[Start] è [Program Files] è [MOXA Utility] è [Moxa Smartio/Industio  
Configuration Panel] è [Property] è [Port Setting].  
For this is a PCI board, once the board is added or unplugged, the configuration will  
be automatically added or removed by the system. Thus, it saves your effort to do  
add or remove action.  
1. Open [Control Panel], click [System] icon, select [Device Manager] tab, and  
then select Moxa Smartio/Industio multiport board.  
2. Click on desired C168H/PCI board entry, and click [Properties] button.  
3. Select [Ports Configuration] tab.  
Smartio C168H/PCI User’s Manual 3-21  
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4. Click on the specific port and click [Port Setting] button to re-assign the  
desired COM number for the Smartio C168H/PCI port mapping.  
Note!  
Step 5 is optional, if you want to assign COM numbers to Port  
manually.  
5. Check Auto Enumerating COM Name check-box to assign continuous COM  
numbers for subsequent ports. For example, if COM 3 is assigned to Port 1,  
then COM 4 will be automatically assigned to Port 2.  
Note!  
Step 6 and 7 are optional, if the system doesn’t require a special  
performance tuning.  
6. Re-assign the Rx FIFO Trigger by selecting a number from the pull-down list.  
Check Set the change to all ports check-box if desire to apply this setting to  
all ports.  
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default  
value is 14 bytes.  
7. Re-assign the Tx FIFO Size by selecting a number from the pull-down list.  
Check Set the change to all ports check-box if desire to apply this setting to  
3-22 Smartio C168H/PCI User’s Manual  
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Software Installation  
all ports.  
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16  
bytes.  
8. Click [OK] button in Port X dialog box.  
9. Click [OK] button in C168 PCI Series Properties dialog box.  
10. Click [OK] button in Device Manager tab.  
11. Restart the system to activate the latest configuration.  
Updating Driver  
This section will discuss how to update the Windows 95/98 driver to enhance the  
function of the board.  
1. Open [Control Panel], click [System] icon, and select [Device Manager] tab.  
2. Click on MOXA C168 PCI Series and click [Properties] button  
Smartio C168H/PCI User’s Manual 3-23  
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3. Select [Driver] tab.  
4. Click [Update Driver...] button.  
5. Click [Have Disk...] button and type the path of the new driver.  
6. Insert the source diskette in the floppy drive if there is any.  
3-24 Smartio C168H/PCI User’s Manual  
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Software Installation  
7. Click [OK] button in Install from Disk dialog box.  
8. The system will automatically prompt you to restart the system, click [Yes]  
button to restart the system. Or [No] button if you want to reboot the system  
later.  
Removing driver  
This section explains how to remove the Smartio C168H/PCI board driver.  
1. Open [Control Panel] icon, double click [Add/Remove Programs] icon, and  
then select [Install/Uninstall] tab.  
2. Click on MOXA Smartio/Industio Driver option and then click  
[Add/Remove] button to start the driver removal.  
3. Click [Yes] button in the following shown message box to confirm the driver  
removal.  
Smartio C168H/PCI User’s Manual 3-25  
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4. Click [OK] button in Add/Remove Programs Properties dialog box.  
3-26 Smartio C168H/PCI User’s Manual  
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4
4 Serial Programming Tools  
Moxa supports some easy but powerful serial programming libraries and  
communication troubleshooting utilities under Windows NT and Windows 95/98. It  
will save your developing time with the MOXA Serial Programming Tools.  
The following sections will detail the installation, the library and the utilities for  
various platforms.  
PComm, the professional serial comm tool for PC, is a software package for  
Windows NT and Windows 95/98 consisting of:  
l
a powerful serial communication library for easy programming in the most  
popular languages. The serial communication library is useful for developing an  
application for data communication, remote access, data acquisition or industrial  
control in Windows NT or Windows 95/98 environment. Also it is an easier  
solution compared to the more complex Windows Win32 COMM API.  
l useful utilities such as diagnostic, monitor and terminal emulator,  
l illustrative sample programs and  
l comprehensive on-line documents.  
PComm Installation  
To install PComm, run \Setup.exe from the diskette enclosed in the package. Please  
note that the PComm diagnostic and monitor utilities are for MOXA boards only;  
therefore, these two utilities won’t work on other serial boards but only on MOXA  
boards.  
After PComm is successfully installed, simply click [Start] and select [Program  
Files] and the [PComm Lite] group to select a list of utilities and documents.  
Smartio C168H/PCI User's Manual 4-1  
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PComm Programming Library  
The serial communication library helps you to develop programs for serial  
communications for any COM port complying with Microsoft Win32 API. It  
facilitates the implementation of multi-process and multi-thread serial  
communication programs and hence remarkably reduces developing time.  
This serial communication library provides a complete library function and sample  
programs for Visual C++, Visual Basic and Delphi. To view the detailed function  
description and sample programs, please click [Start]è[Program Files] è[PComm  
Lite]è[PComm Lib Help], [PComm Porting Notes] or [PComm Programming  
Guide] or refer to the sample programs in the PComm directory.  
Utility  
The followings are brief descriptions of each utility. For more information about  
each utility, please see the on-line help in the diskette.  
4-2 Smartio C168H/PCI User’s Manual  
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Serial Programming Tools  
Diagnostic (for MOXA boards only)  
A convenient diagnostic program ONLY for MOXA boards and ports provides  
internal and external testing including IRQ, TxD/RxD, UART, CTS/RTS,  
DTR/DSR, DTR/DCD testing, etc. It will verify if both the software and hardware  
function correctly.  
To run Diagnostic program, click [Start] and select [Program Files] and [PComm  
Lite] and [Diagnostic].  
Smartio C168H/PCI User’s Manual 4-3  
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Monitor (for MOXA boards under Windows NT Only)  
A useful port status monitoring program allows you to watch over the selected  
MOXA COM ports. It monitors data transmitting/receiving throughput and  
communication line status that are updated and displayed on the screen at time  
intervals. By clicking on the specific displayed port, you can visualize the current  
communication parameters and status of that port.  
To run Monitor program, click [Start] and select [Program Files] and [PComm Lite]  
and [Monitor].  
4-4 Smartio C168H/PCI User’s Manual  
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Serial Programming Tools  
Terminal Emulator  
The Terminal Emulator obviously serves as an emulator to “connect” various  
ports to see if the transmission functions correctly. It features multi-windows and  
supports terminal types of VT100 and ANSI. It allows you to transfer data  
interactively, send pattern periodically or transfer file using ASCII, XMODEM,  
YMODEM, ZMODEM and KERMIT protocols.  
To run Terminal Emulator program, click [Start] and select [Program Files] and  
[PComm Lite] and [Termianl Emulator].  
Smartio C168H/PCI User’s Manual 4-5  
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RS-485 Programming for Opt8J  
If you intend to do RS-485 communication with Opt8J, please follow the RS-485  
programming guide below and also refer to Chapter “Connection Option (Opt8x)  
and Cable Wiring” for more Opt8J RS-485 operation details.  
The Opt8J supports only 2-wire half-duplex RS-485 communication. Data+/-  
pins are served for both data transmitting and receiving, depending on the RTS  
signal.  
The port switch of each port should be set to On position. The port is for  
transmitting data if RTS is asserted and for receiving data if RTS is not asserted.  
RTS scheme is suitable for any system, including Windows NT and Windows  
95/98, DOS, or UNIX, that permits RTS control from application programs.  
How to transmit and receive data under Windows NT and  
Windows 95/98  
We recommend you to configure Smartio C168H/PCI ports as follows in order to  
acquire precise timing control in RS-485 2-wire transmission.  
There are 2 solutions to control RS-485 2-wire transmission.  
Solution 1  
The following model is common in RS-485 2-wire transmission.  
sio_SetWriteTimeouts(port, 0);  
sio_RTS(port, 1);  
/* Set sio_write() into block mode */  
/* Turn on RTS signal. The RS-485 port is ready for t  
ransmitting data. */  
sio_write(port, buff, 10);  
sio_RTS(port, 0);  
/* Write 10 byte characters in "buff". The function bl  
ocks until last character transmitted */  
/* Turn off RTS signal. The RS-485 port is ready for  
receiving data. */  
sio_read(port, buff, 10);  
/* Read 10 bytes */  
4-6 Smartio C168H/PCI User’s Manual  
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Serial Programming Tools  
Solution 2  
There's a dedicated RS-485 function in PComm library. It integrates the above  
functions of solution 1 regarding sending data as one.  
sio_putb_x(port, buff, tick ); /*  
1.  
2.  
3.  
4.  
Turn on RTS and ready for transmitting data.  
Send data.  
Wait for tick time.  
Turn off RTS and ready for receiving data. */  
For more information on these functions, please refer to PComm library on-line Help  
file for Windows NT and Windows 95/98.  
Smartio C168H/PCI User’s Manual 4-7  
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5
5 Connection Option (Opt8x) & Cable Wiring  
In serial data communications, the term DTE is for Data Terminal Equipment like  
terminal or PC COM1/2. The term DCE is for Data Communication Equipment like  
modem. Their precise pinouts and cable wiring are as follows.  
RS-232 Cable Wiring for Opt8A/B/C/D/S  
RS-232 8-port connection boxes/octopus cable designed for Smartio C168H/PCI  
are:  
Opt8A: 8-port RS-232 DB25 female connection box  
Opt8B: 8-port RS-232 DB25 male connection box  
Opt8C: Octopus cable with 8 male RS-232 DB25 ports  
Opt8D: Octopus cable with 8 male RS-232 DB9 ports  
Opt8S: 8-port RS-232 DB25 surge protected female connection box  
Smartio C168H/PCI User's Manual 5-1  
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The followings are pin assignments for various connection options:  
Opt8A/S  
(DCE, DB25 Female)  
2
3
4
5
6
7
8
RxD  
TxD  
CTS  
RTS  
DTR  
GND  
DCD  
20 DSR  
Opt8B/C  
(DTE, DB25 Male)  
2
3
4
5
6
7
8
TxD  
RxD  
RTS  
CTS  
DSR  
GND  
DCD  
20 DTR  
Opt8D  
(DTE, DB9 Male)  
1
2
3
4
5
6
7
8
DCD  
RxD  
TxD  
DTR  
GND  
DSR  
RTS  
CTS  
5-2 Smartio C168H/PCI User’s Manual  
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Connection Option (Opt8x) and Cable Wiring  
Type 1: To connect Smartio C168H/PCI to a DTE device.  
Straight-through Cable  
PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8A/S  
Opt8A/S  
DB25 Female  
DTE Device  
DB25 Male  
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
2
3
4
5
6
20  
7
2
3
4
5
6
20  
7
TxD  
RxD  
RTS  
CTS  
DSR  
DTR  
GND  
DCD  
8
8
Null Modem Cable  
PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8B/C  
Opt8B/C  
DB25 Male  
DTE Device  
DB25 Male  
TxD  
RxD  
RTS  
CTS  
DSR  
DTR  
GND  
DCD  
2
3
4
5
6
20  
7
2
3
4
5
6
20  
7
TxD  
RxD  
RTS  
CTS  
DSR  
DTR  
GND  
DCD  
8
8
Smartio C168H/PCI User’s Manual 5-3  
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PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8D  
Opt8D  
DB9 Male  
DTE Device  
DB25 Male  
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
2
3
8
7
4
6
5
1
2
3
4
5
6
20  
7
TxD  
RxD  
RTS  
CTS  
DSR  
DTR  
GND  
DCD  
8
Type 2: To connect Smartio C168H/PCI to a DCE device.  
Null Modem Cable  
Modem,  
or any DCE Device  
Opt8A/S  
Opt8A/S  
DCE Device  
DB25 Female  
DB25 Female  
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
2
3
4
5
6
20  
7
2
3
4
5
6
20  
7
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
8
8
5-4 Smartio C168H/PCI User’s Manual  
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Connection Option (Opt8x) and Cable Wiring  
Straight-through Cable  
Modem,  
or any DCE Device  
Opt8B/C  
Opt8B/C  
DCE Device  
DB25 Male  
DB25 Female  
TxD  
RxD  
RTS  
CTS  
2
3
4
5
6
20  
7
2
3
4
5
6
20  
7
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
DSR  
DTR  
GND  
DCD  
8
8
Modem  
or any DCE Device  
Opt8D  
Opt8D  
DCE Device  
DB9 Male  
DB25 Female  
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
2
3
8
7
4
6
5
1
2
3
4
5
6
20  
7
RxD  
TxD  
CTS  
RTS  
DTR  
DSR  
GND  
DCD  
8
Smartio C168H/PCI User’s Manual 5-5  
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Type 3: To connect Smartio C168H/PCI to a DTE with 3-pin wiring.  
If the “Hardware flow control” feature is set to “ON”, you must loop  
back (or short) the RTS with CTS and DSR with DTR, DCD on MOXA  
site, indicated in dash-lines of the following diagrams. If the “Hardware  
flow control” feature is set to “OFF”, you could just leave RTS, CTS,  
DSR, DTR, DCD open, ignoring the connection indicated in dash-lines.  
PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8A/S  
Opt8A/S  
DB25 Female  
DTE Device  
DB25 Male  
RxD  
TxD  
GND  
RTS  
CTS  
DTR  
DST  
DCD  
2
3
7
5
4
20  
6
2
3
7
4
5
6
20  
8
TxD  
RxD  
GND  
RTS  
CTS  
DTR  
DSR  
DCD  
8
PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8B/C  
Opt8B/C  
DB25 Male  
DTE Device  
DB25 Male  
TxD  
RxD  
GND  
RTS  
CTS  
DSR  
DTR  
DCD  
2
3
7
4
5
6
20  
8
2
3
7
4
5
6
20  
8
TxD  
RxD  
GND  
RTS  
CTS  
DTR  
DSR  
DCD  
5-6 Smartio C168H/PCI User’s Manual  
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Connection Option (Opt8x) and Cable Wiring  
PC COM2 port, Serial Printer,  
Terminal, or any DTE Device  
Opt8D  
Opt8D  
DB9 Male  
DTE Device  
DB25 Male  
RxD  
TxD  
GND  
RTS  
CTS  
DTR  
DSR  
DCD  
2
3
5
7
8
4
6
1
2
3
7
4
5
6
20  
8
TxD  
RxD  
GND  
RTS  
CTS  
DTR  
DSR  
DCD  
Smartio C168H/PCI User’s Manual 5-7  
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RS-422 Cable Wiring for Opt8J/F/Z  
RS-422 connection boxes designed for Smartio C168H/PCI boards are:  
Opt8J: Connection box with 8 female RS-422/485 DB25 ports. Set the port  
switch to OFF position (RS-422) for the desired port(s).  
Opt8F: Connection box with 8 female RS-422 DB25 ports and Max. 500V DC  
isolation protection which prevents damage caused by high potential  
voltage.  
Opt8Z: Connection box with 8 female RS-422 DB25 ports but without isolation  
protection.  
RS-422 Pinouts for Opt8J/F/Z:  
pt8J/F/Z  
2
3
RxD+(B)  
TxD+(B)  
14 RxD–(A)  
16 TxD–(A)  
7
4
5
GND  
CTS+(B)  
RTS+(B)  
13 RTS–(A)  
19 CTS–(A)  
Opt8J only  
The RS-422 transmission distance can reach as long as 4000ft. The connection box  
needs an external power adapter to supply 5V DC power. Either 110V or 220V AC  
power adapter is selectable.  
5-8 Smartio C168H/PCI User’s Manual  
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Connection Option (Opt8x) and Cable Wiring  
The followings are operation modes for RS-422:  
RS-422 Point-to-point  
RS-422 Broadcasting  
Opt8F/Z  
Opt8F/Z  
RS-422 Device  
RS-422 Device I  
3 TxD+(B)  
16 TxD–(A)  
2 RxD+(B)  
14 RxD–(A)  
7 GND  
RxD+(B)  
RxD–(A)  
TxD+(B)  
TxD–(A)  
GND  
3 TxD+(B)  
2 RxD+(B)  
16 TxD–(A)  
14 RxD–(A)  
7 GND  
RxD+(B)  
TxD+(B)  
RxD–(A)  
TxD–(A)  
GND  
RS-422 Device N  
RxD+(B)  
TxD+(B)  
RxD–(A)  
TxD–(A)  
GND  
Opt8J RS-422 with Handshaking  
Opt8J  
RS-422 Device  
3 TxD+(B)  
16 TxD–(A)  
2 RxD+(B)  
14 RxD–(A)  
7 GND  
RxD+(B)  
RxD–(A)  
TxD+(B)  
TxD–(A)  
GND  
5 RTS+(B)  
13 RTS–(A)  
4 CTS+(B)  
19 CTS–(A)  
CTS+(B)  
CTS–(A)  
RTS+(B)  
RTS–(A)  
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RS-485 Cable Wiring for Opt8J  
One RS-485 connection box designed for Smartio C168H/PCI is:  
Opt8J: Connection box with 8 female RS-422/485 DB25 ports. Set the port switch  
to ON position.  
The Opt8J supports only 2-wire half-duplex RS-485 communication. Data+/-  
pins are served for both data transmitting and receiving, depending on the RTS  
signal.  
RS-485 Pinouts for Opt8J:  
Opt8J  
7 GND  
3
7
Data+(B)  
GND  
Data- (A) 16  
3 Data+ (B)  
16 Data-(A)  
Multidrop RS-485 Half-duplex  
Point-to-Point RS-485 Half-duplex  
Opt8J RS-485  
Master  
Device 1  
Slave  
Opt8J  
RS-485 Device  
Data+(B)  
Data–(A)  
GND  
3 Data+(B)  
16 Data–(A)  
7 GND  
3 Data+(B)  
16 Data–(A)  
7 GND  
Data+(B)  
Data–(A)  
GND  
RS-485 Device N  
Slave  
Data+(B)  
Data–(A)  
GND  
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Connection Option (Opt8x) and Cable Wiring  
See Section “RS-485 Programming” of Chapter “Serial Programming Tools” for  
more Opt8J RS-485 programming details.  
RS-422/485 Impedance Matching  
For RS-422/485 serial communications, when an electrical signal travels through  
two different resistance junctions in a transmission line, the impedance mismatch  
will sometimes cause signal reflection. Signal reflection causes signal distortion,  
which in turn will contribute communication errors. The solution to this problem is  
to establish the same impedance at the line ends as in the line itself by terminating  
them with resistors.  
The value of the termination resistor should equal the characteristic impedance of  
the transmission line. The resistors should be added near the receiving side.  
Opt8J/F/Z  
RS-422/485 Device  
3
TxD+(B)  
RxD+(B)  
RxD–(A)  
TxD+(B)  
TxD–(A)  
CTS+(B)  
CTS–(A)  
RTS+(B)  
RTS–(A)  
16 TxD–(A)  
2
RxD+(B)  
14 RxD–(A)  
RTS+(B)  
13 RTS–(A)  
CTS+(B)  
19 CTS–(A)  
5
Opt8J only  
4
Note:  
1.  
Stands for termination resistor near the receiving side  
2. The suggested termination resistor for AWG #26 cable is 100 ohm.  
3. The suggested termination resistor for phone cable is 600 ohm.  
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5-12 Smartio C168H/PCI User’s Manual  
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6
6 Troubleshooting  
Common Smartio C168H/PCI errors and possible corresponding solutions are listed  
below. If the problem still cannot be solved by following solutions given, contact  
dealers or Moxa for help or use the Problem Report Form at the end of this  
manual to report problems to your dealer at once for faster technical support.  
General Troubleshooting  
1. The MOXA PCI board cannot be detected by the MOXA driver while  
installing the driver.  
Hardware causes and solutions:  
A. The board is not installed or missing (absent). Please install it.  
B. The board is not properly plugged in the system. If that is the case, re-  
plug the board in a 32-bit PCI slot this time. Sometimes the slot for  
plugging the board is malfunctioned. In this case, try other slots until you  
find a good one.  
C. The motherboard does not have an available IRQ for the C168H/PCI  
board. Please enter BIOS and make sure there are available IRQ in  
PCI/PnP settings.  
2. The MOXA board and driver are activated but cannot transfer  
(transmitting/receiving) data.  
Hardware Causes and Solutions:  
A. Check if cable wiring is connected correctly. Please refer to the  
Connection Option (Opt8x) and Cable Wiring” chapter for correct  
cable connection.  
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B. The cable or the board are probably defective. Please try other ports,  
cables or boards to verify it. Or use PComm Diagnostic utility testing  
MOXA boards and port conditions. If Diagnostic reports error, replace  
the malfunctioned faulty components.  
Software Causes and Solutions:  
A. Smartio C168H/PCI board will check the line status (CTS) before  
transmitting data if the RTS/CTS flow control feature is set to Enable in  
the configuration or application program. Please refer to the “Connection  
Option (Opt8x) and Cable Wiring” chapter for proper wiring and check  
the line status of the suspected port using the diagnostic LED indicators  
on the mini tester.  
B. The board controlling application might not be correctly written  
according to the corresponding API of the operating system. To verify the  
problem, please run another existing and known good application or the  
utilities provided by Moxa. Such as Pcomm Terminal emulator or  
HyperTerminal under Windows NT and Windows 95/98.  
Windows NT  
This section is specific for troubleshooting under Windows NT. For general  
problems and solutions, please see the previous section, General Troubleshooting.  
1. After the system reboots, the error message Another driver in the system,  
which did not report its resources, has already claimed the interrupt used  
by xxx. appears in the Event Log.  
This indicates the MOXA board is found, but the IRQ is conflicting with  
another adapter. Please check the PCI BIOS IRQ settings first and then select  
an IRQ that is available.  
2. After the system reboots, the error message “Cannot find any configured  
MOXA Smartio/Industio series board!” appears in the Event Log.  
Please make sure the PCI board is seated firmly in the expansion slot.  
3. The COM number of the Smartio C168H/PCI (Bus No=x Dev No=x,  
Port1=COMx), with device number xx, conflicts with others.  
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Troubleshooting  
The COM numbers for different boards are conflicting. Change the COM  
number mappings for MOXA boards.  
4. Windows NT system panic (blue screen).  
The possible reason is an IRQ or I/O address conflict with other ISA Bus  
adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the  
corresponding problem in the previous section “General Troubleshooting”  
for solutions.  
Windows 95/98  
This section is specific for troubleshooting under Windows 95/98. For general  
problems and solutions, please see the previous section, “General  
Troubleshooting”.  
1. The system fails to find the Smartio C168H/PCI board!  
- The board(s) is(are) not plugged properly.  
- The slot with boards plugging in is defective, please try another slot until you  
find a good one.  
- The board might be defective.  
2. After the system reboots, the error message “C168H/PCI (BusNo=x,  
DevNo=x, Port1=COMx) interrupt number is invalid!” appears.  
This indicates that the MOXA board is found, but the IRQ is conflicting with  
other adapter. Make sure MOXA board’s IRQ is not conflicting with other  
adapter’s. Check the PCI BIOS IRQ settings and select an available IRQ for  
MOXA boards.  
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A
7 Technical Reference  
Specification  
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v
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Bus interface:  
Number of ports:  
Max. boards:  
IRQ:  
I/O address:  
Speed (bps):  
Data bits:  
Stop bits:  
Parity:  
UART:  
Data signals:  
32-bit PCI (PCI Spec. 2.1 compliance)  
8
4
Assigned by PCI BIOS  
Assigned by PCI BIOS  
50 ~ 921.6K  
5, 6, 7, 8  
1, 1.5, 2  
none, even, odd, space, mark  
8 ¡ Ñ16C550C or compatible  
RS-232¡ ÐTxD, RxD, RTS, CTS, DTR, DSR, DCD, GND  
RS-422¡ ÐTxD+/-, RxD+/-, GND (Opt8J: RTS+/-, CTS+/-)  
RS-485¡ ÐData+/-, GND  
v
v
v
v
v
Connectors:  
Operating temp:  
8 ¡ ÑDB25/DB9 male/female (DTE/DCE)  
0 ~ 55 ¢J  
Power requirement: 180mA (+5V), 110mA (+12V), 160mA (-12V)  
Dimensions: 123mm¡ Ñ100mm  
Operating Systems: Window NT/95/98 and DOS  
PCI  
The 32-bit Smartio C168H/PCI board complies with the PCI specifications 2.1.  
Hardware configuration for IRQ and I/O addresses is automatically assigned by the  
PCI BIOS. Hence, you must first plug the board before installing the software  
driver.  
Unlike ISA slots, different PCI slots in the same PC may have different bus  
numbers and device numbers with respect to the PCI specifications. The same PCI  
board will have different system configurations if switching to a different PCI slot,  
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which may be called slot-sensitive or slot-dependent. This may also apply to PCI  
slots in PC with different motherboard, which may use different device number  
sets. For example, some use 17, 18, 19, and 20 for identifying the respective PCI  
slots but some use 11, 12, 13 and 14.  
Due to the slot-dependency, it is necessary to re-configure the software driver  
once the board is plugged in different PCI slots.  
Up to 4 Smartio C168H/PCI boards are allowed in one system. When installing  
more than one boards, please remember the order of boards for distinguishing the  
installed boards.  
UART 16C550C  
The UART chip 16C550C is an intelligent asynchronous controller supporting one  
full duplex channel that simultaneously transfers data at 921.6 Kbps speed. To  
increase the overall data throughput, special features such as on-chip FIFO and on-  
chip hardware flow control are used to reduce the number of interrupts to the  
onboard CPU and to prevent any loss of valuable data.  
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Technical Reference  
DB62 Connector Pinouts  
The following lists the pin assignments of the DB62 connector on the bracket.  
Pin No.  
Signal  
Pin No.  
Signal  
Pin No.  
Signal  
1
2
TxD1  
DTR1  
22  
23  
24  
25  
26  
RxD1  
DSR1  
DCD1  
TxD2  
DTR2  
43  
44  
45  
46  
47  
CTS1  
RTS1  
GND  
CTS2  
RTS2  
3
4
5
6
7
RxD2  
DSR2  
DCD2  
TxD3  
DTR3  
27  
28  
29  
30  
31  
32  
33  
34  
RxD3  
DSR3  
DCD3  
TxD4  
DTR4  
GND  
48  
49  
50  
51  
52  
CTS3  
RTS3  
GND  
CTS4  
RTS4  
8
9
RxD4  
DSR4  
DCD4  
RxD5  
DSR5  
DCD5  
TxD6  
DTR6  
10  
11  
12  
13  
14  
15  
TxD5  
DTR5  
53  
54  
55  
56  
57  
58  
59  
60  
CTS5  
RTS5  
GND  
CTS6  
RTS6  
GND  
CTS7  
RTS7  
35  
36  
37  
38  
39  
40  
41  
42  
RxD6  
DSR6  
DCD6  
TxD7  
DTR7  
GND  
16  
17  
18  
19  
20  
21  
RxD7  
DSR7  
DCD7  
RxD8  
DSR8  
DCD8  
TxD8  
DTR8  
61  
62  
CTS8  
RTS8  
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Problem Report Form  
Smartio C168H/PCI  
Customer name:  
Company:  
Tel:  
Fax:  
Email:  
Date:  
1. Moxa Product: o C168H/PCI Serial Number:___________  
2. Moxa Driver version: ________________  
3. Moxa hardware settings: PCI Slot number ________________________  
4. Operating System: o DOS  
o Windows 95/98  
o Windows NT 3.51 o Windows NT 4.0  
o Others  
5. PC Host:  
Make _________ Model _________  
6. CPU: Speed _____MHz Make ______ Model ______  
7. BIOS: Make __________________ Version _______  
8. PCI IRQ Configuration in BIOS:  
Slot no.  
IRQ no  
1
2
3
4
9. Problem Description: Please describe the symptom as clear as possible  
including the error message you see. We may have to follow your description  
to reproduce the symptom.  
o Board not found.  
o Board found, but can't transfer data.  
o Can transfer data, but lose data o Can transfer data but with garbled data.  
o Others. Detailed error message description is recommended:  
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Return Procedure  
For product repair, exchange or refund, the customer must:  
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Provide evidence of original purchase  
Obtain a Product Return Agreement (PRA) from the sales representative or dealer  
Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.  
Carefully pack the product in anti-static package, and send it, pre-paid, to the dealer. The PRA  
should show on the outside of the package, and include a description of the problem along with the  
return address and telephone number of a technical contact.  
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