Operating Instructions
for washing machine
W 820
It is essential to read these opera-
ting instructions before installing or
using the machine to avoid the risk
of accident, or damage to the
machine.
Q
M.-Nr. 04580320
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Guide to the machine
1 Supply cable
6 Drum door
2 Inlet hose (able to withstand press
7 Access panel - drain pump and fil-
ures up to 70 bar)
ter, emergency door opener
3 Flexible drain hose, with detachable
8 Four height adjustable feet
swivel elbow
4 Detergent dispenser drawer
5 Facia panel with controls
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Guide to the machine
Detergent dispenser drawer
Compartment i - for the pre-wash
Compartment j - for the main wash
Compartment p (with extra lid) - for
fabric conditioner or liquid starch formu-
lation
Button “Door”
Spin speed selector
opens the drum door
Programme sequence indicator
Button “On/Off”
(LED indicator lights)
to switch on or off or
interrupt a programme
Light “On” illuminates
Programme selector switch
Pushbutton switches for additional func-
tions
4
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Caring for the environment
Caring for the environment
Economy tips
Caring for the environment means sav-
ing water, energy and detergent when
washing. This machine is equipped
with the Hydromatic System and the
Ball Valve for economical use of re-
sources. These systems offer a variety
of technical innovations e.g. the drum
ribs, which are designed to enable
economical washing without compromi-
sing on results.
To help you wash most economically,
remember the following tips:
Always wash with the maximum
laundry load specified for each pro-
gramme. This uses the energy to the
best advantage.
Only use the correct amount of deter-
gent required for the water hardness
level in your area, as recommended
by the manufacturer.
The automatic load control facility en-
ables loads of between 1 and 5 kg to
be washed using only as much water
and electricity as is required for an ef-
fective wash.
If laundry is not heavily stained, se-
lect a lower temperature setting than
indicated on the laundry care label
(but when using a lower temperature
do not select the “short”-option).
Spinning at the high speed of
Lightly soiled laundry can be
washed using a “short”-programme
(additional temperature reduction
not recommended).
1200 rpm reduces drying times and en-
ergy consumption if laundry is dried in
a tumble dryer after washing.
5
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Before using for the first time
Water hardness reminder.
Important:
The amount of detergent will depend
on various factors including the water
hardness level in your area. Set the
water hardness dial located in the
detergent dispenser box as a reminder.
the appliance must be properly in-
stalled and connected to the water
and electricity supply according to
local and national regulations.
For further information read the instruc-
tions on pages 31 - 37
Check that the transit fitting at the
rear has been removed.
Before using for the first time prime
the ball valve as follows:
Switch on the machine.
Turn the selector switch to “Starch”.
Once the drum starts turning: set the
programme selector to “Drain”.
When the water has drained: turn the
programme selector to the “Fin-
ish/Start” position.
Turn the dial to the required setting.
Use the spatula supplied with the
machine. It is located at the rear of
the dispenser drawer facia (see
page 23).
Switch the machine off.
The ball valve is operational.
Any residual lubricants and water
from testing still in the machine
should be flushed out as follows:
If you do not know how hard the water
is in your catchment area, please con-
tact your local water authority.
Do not load any laundry in the ma-
chine.
Add a little detergent to compart-
ment j.
Water hardness
Hardness
range
water
mg/litre
Clake’s
scale
°dH
(German)
Switch on the machine.
Turn the programme selector switch
to the “Cottons 60°C” programme.
Press the “Short” button.
The residues will have been flushed
out once the programme has fin-
ished.
1
soft
up to 135
up to 250
to 80
up to 10°
10°-20°
20°-235°
over 25°
0-7°
2
medium
up
7°-14°
14°-21°
over 21°
3hard
4
very hard
over 380
6
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Warning and Safety Instructions
This appliance is designed and in-
quickly enough to prevent the sink from
overflowing.
tended only for normal household use
in the U.K. It should never be operated
by children. Supervise its use by the el-
derly or infirm.
Keep these operating instructions
in a safe place.
Read the operating instructions through
before using this machine for the first
time, as this is for your safety and the
protection of the machine. They give
notes on the safety, the use and the
maintenance of the machine.
...when using your machine
Only wash items which are de-
clared by the manufacturer to be
machine-washable on the care label
(textile care G.B. laundry care, AUS),
(see Care labels on page 10).
Further warning and safety instructions
are given in the text as appropriate.
Descaling agents contain acid.
Only use proprietary non-corrosive
descaling agents and strictly observe
the manufacturer’s instructions. After
descaling, always run several full rinse
cycles to remove any acid residue and
to protect component parts from corro-
sion.
...before using for the first time
Do not install your washing ma-
chine in rooms where sub-zero
temperatures may occur. Frozen hoses
may burst under pressure.
The reliability of the electronic control
system may be impaired at tempera-
tures below freezing point.
Never use detergents containing
solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explo-
sion hazard.
Before using the machine for the
first time, check that the transit fit-
ting at the rear of the machine has
been removed (see page 31).
During spinning, a transit fitting which
is still in position may result in damage
to both the machine and adjacent furni-
ture or appliances.
Textiles which have been pre-
treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in
this machine.
If the drain hose is attached to a
wash basin or sink, make sure it is
secure, (see illustration in the sec-
tion“Guide to the machine”),
Do not use dye removers as these
contain sulphur compounds which
may damage washing machines.
so that the force of the water flowing
out of the hose does not dislodge it, as
this will otherwise result in flooding.
If hooking the hose into a wash basin,
check that the water can drain off
7
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Warning and Safety Instructions
Dyes must be specified as suitable
for use in washing machines. Al-
ways observe the manufacturer’s in-
structions.
...in the event of faults
Electrical appliances should only
be repaired by suitably competent
personnel. Incorrectly repaired ma-
chines may pose a considerable risk to
the user.
If washing at very high tempera-
tures remember that the porthole
glass will be hot.
Do not let children touch it during a
wash programme.
Disconnect the machine from the
mains power supply by switching
off at the wall socket, unplugging, or
withdrawing the mains fuse.
The machine should only be oper-
ated unsupervised if there is a floor
drain in the immediate vicinity.
The best materials are used in the
manufacture of this machine, and
every care is taken to check all parts.
However, with time, deterioration of
parts can occur, especially with such
components as hoses, giving rise to
leaks. This should be borne in mind if
operating the machine without supervi-
sion. Check the hose regularly for signs
of wear, and change in good time, to
avoid leaks and subsequent damage.
Always make sure the drum is sta-
tionary before reaching in to
remove washing. Reaching into a mov-
ing drum is extremely dangerous.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause dam-
age to textiles and components in the
machine. Take care to empty all
pockets etc. so that these do not go
into the machine.
8
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Preparing the wash load
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains, can be
pre-treated with bar soap, liquid deter-
gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use detergents containing sol-
vents in this machine.
Loading the drum
Unfold laundry and load loosely in the
drum. To achieve best results it is advis-
able to make up mixed loads consist-
ing of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause dam-
age to textiles and components in
the machine.
It is advisable to weigh the load first to
make best use of the machine’s capac-
ity.
Sort the laundry
Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain“excess
dye,” and should be washed separ-
ately several times before being in-
cluded in a mixed load.
Delicate textiles should be washed sep-
arately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.
Maximum load weights are noted
below:
COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS. . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
With curtains: Remove lead weights
and strips or place in a laundry bag.
Woollens and knitted garments should
be turned inside out if the manufacturer
recommends it.
Close the drum door
Make sure that there is no obstruction
between the drum door and seal.
9
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Textile care symbols
/
h
Hand wash
do not wash
Washing
987
Cottons
4321 Minimum iron
ABC dry clean
a@
Delicates, Wool
D
do not dry clean
The significance of the bar beneath the y
suitable for chlorine
bleaching
wash tub:
no bar
e
normal (maximum) agitation
eg Cottons programme
z
not suitable for chlorine
bleaching
bar
f
reduced (medium) agitation,
eg Minimum iron programme
+ Gentle action, or Delicates
programme.
Tumble dry
q
r
s
at normal temperature
at the lower temperature
do not tumble dry
broken much reduced (minimum)
bar
g
agitation, Woollens
programme
Ironing
Machine washable woollens
I
hot iron
Use the special “Wool” programme,
and only wash woollens bearing the
label shown here:
H
G
J
medium hot iron
cool iron
do not iron
N.B. If you have any textiles with the
older wash care labels, select a pro-
gramme according to the table below.
[:] Cottons
?;\ Minimum iron
This symbol is registered by the IWS
(International Wool Secretariat).
={
#
Delicates
Woollens
10
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Adding detergent
All modern detergents produced for
automatic washing machines are suit-
able, including liquid, compact (con-
centrated) and special application
detergents. Use dispensing aids e.g.
balls if these are supplied with the
detergent. Woollens and knitware con-
taining wool mixtures should be
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed where
water hardness is above 380 mg/l (in
hardness area 4), the Customer Ser-
vice Engineer can adjust the machine
so that water can also be taken in
through compartment i to take deter-
gent into the main wash.
washed using a detergent specifically
designed for washing woollens.
Add the right amount of detergent as
recommended on the packaging The
amount dispensed will depend on the
following:
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges 2 - 4. Dispense ac-
cording to the amount specified on the
packaging. First add detergent and
then the water softener. Detergent can
be dosed as for water hardness range
1.
– the quantity of laundry
– the water hardness level
– the level of soiling
It is important to dispense the cor-
rect amount, because...
We recommend: if you wash using sev-
eral components (e.g. special applica-
tion detergents), dispense the agents
in the following order into compartment
j :
...too little detergent results in the follow-
ing:
– The laundry will not get properly
clean and will in time become grey
and hard to the touch.
1. Detergent
2. Water softener
3. Stain salts
– Greasy particles cling to the laundry.
– Lime deposits on the heater ele-
ments.
This way the agents are distributed bet-
ter.
...too much detergent results in the fol-
lowing:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
11
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Fabric conditioners / starch formulations
Fabric conditioners make garments
soft and fluffy to handle and help pre-
vent static cling when tumble drying.
Dispense according to the manufac-
turer’s recommendations.
Texturiser and liquid starch formula-
tions
These synthetic starch formulations
give body to items e.g. shirts, table-
cloths and bed linen. Add starch formu-
lations to the fabric conditioner com-
partment following the same procedure
as for fabric conditioner.
Open the lid of compartment p .
Add fabric conditioner, but do not ex-
ceed the max. level.
Powder starch
Prepare and dispense the starch sol-
ution in accordance with the manu-
facturer’s instructions.
Add to compartment i .
Turn the programme selector switch
to the “Starch” position.
If preferred select “rinse hold” to pre-
vent creasing. The laundry remains sus-
pended in the last rinse water.
To continue the programme:
Select “Drain” or “Spin”.
Close the compartment lid and push
in the dispenser drawer.
The conditioner is automatically dis-
pensed in the last rinse. At the end of
the programme a small amount of
water remains in the fabric conditioner
compartment.
12
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Programme selection
The following basic programmes are
available:
for washing and rinsing cottons and
minimum iron items,
for washing delicate items.
Cottons
Low water level for washing and rins-
ing; 4 rinses; final spin max.
1200 rpm.
“Gentle action”
For gentle washing of slightly soiled
laundry items, e.g. delicate fabrics
which tend to pill (i.e. form
knobbles). Drum movement is re-
duced by half.
Minimum iron
Low water level for washing, medium
water level for rinsing; 3 rinses; final
spin max. 900 rpm.
“Short”
For lightly soiled laundry items. The
length of the main wash is short-
ened. An additional reduction in tem-
perature is not recommended as this
may lead to poorer washing results.
Delicates
High water level for washing and rins-
ing; 3 rinses; final spin max. 600 rpm.
Woollens
Selecting the spin speed
Medium water level for washing,
higher water level for rinsing; 3
rinses; final spin max. 900 rpm.
Reduced drum movement.
Set the selector switch to the
highest appropriate setting to save
energy if laundry is to be dried in the
tumble drier. The spin speed in the
“Minimum iron” and “Woollens” pro-
grammes is automatically limited to
900 rpm, and in the “Delicates” pro-
gramme to 600 rpm.
By selecting one or more of the push-
button functions basic programmes
can be tailored to the type of laundry
being washed.
“Rinse hold setting”
“With pre-wash”
for heavily soiled and stained
laundry items.
Laundry remains suspended in
water at the end of the programme.
If the washing is to be spun, turn the
spin speed selector from “Rinse
hold” to the appropriate spin speed,
or turn the programme selector
switch to “Drain”.
“Water plus”
This is recommended if the water
level with the “Gentle action” option
is not sufficient for particularly deli-
cate fabrics,
if more water is required for dispens-
ing the detergent,
13
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Changing the programme sequence
Selecting a programme
To omit a programme stage:
a programme stage must first be
reached before it can be omitted:
The programme can only be started
when:
Turn the programme selector to “Fin-
ish/Start”.
The machine is switched on.
As soon as the programme sequence
lamp for the stage at which the pro-
gramme should continue starts flashing:
The drum door is properly shut.
The programme selector switch is at
the “Finish/Start” position.
turn the programme selector switch
to the appropriate programme within
3 seconds.
Turn the programme selector switch to
the required programme.
To cancel a programme:
To repeat a programme stage:
Turn the programme selector switch
to the “Finish/Start” position.
a programme stage must have finished
before it can be repeated:
Turn the programme selector switch
to “Finish/Start”.
To interrupt a programme:
Switch the machine off. To re-start a
programme switch the machine on
again.
When only the “On” LED is illuminated:
a new programme can be selected.
After approx. 5 seconds, turn the pro-
gramme selector switch back to “Fin-
ish/Start”.
To change an incorrectly selected
programme:
Turn the programme selector switch
to “Finish/Start”. When only the “On”
LED is illuminated a new programme
can be selected.
Once the indicator light of the pro-
gramme stage to be repeated starts
flashing:
To change a programme where the
child safety option had been set see
page 18.
turn the programme selector switch
to the appropriate programme within
a period of 3 seconds.
During a programme it is possible to
omit one or more programme stages
or
repeat one or more programme
stages.
14
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Programmes
X = additional options
Cottons
For cotton and linen textiles.
Max. 5 kg
X = additional options
Minimum iron
Minimum iron textiles in synthetic,
mixed fibres or minimum iron cottons.
Max. 2.5 kg
15
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Programmes
Machine washable curtains (see wash-
ing instructions): load loosely in the
drum filling no more than 1/3 full.
Delicates
For delicate textiles in synthetic, mixed
fibres and delicate cottons, acrylics,
acetate and triacetate
Set the temperature according to the
manufacturer’s instructions.
Max. 1 kg
X = additional options
Woollens
For woollen or wool mix textiles which
have the woollens symbols shown
under "Textile care symbols" stating that
they are “machine washable”.
Max. 1 kg
16
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Programmes
Starching
Quick wash programmme 40°C
for cottons
For freshly washed textiles such as
tablecloths, napkins, uniform garments
etc.
For new garments which need to be
washed before wearing for the first
time. For freshening up clothes which
have been in storage for a while.
Max. 5 kg
Max. 2.5 kg
Spin
For spinning garments such as those
previously hand washed. These must
be suitable for spinning in a machine.
Drain
For laundry which is to be taken out of
the machine wet for drip drying.
17
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Programmable functions
Additional programme functions can be
selected if required:
Child-safety feature
The washing machine ignores any
changes after the first three minutes of
starting the programme, i.e. if the pro-
gramme selector switch is set to a dif-
ferent setting or an additional pro-
gramme is selected.
High water level (only in Cottons
rinses)
Where rinse results are particularly im-
portant.
The “On” lamp flashes.
5th Rinse for Cottons programme
Once the programme selector switch is
turned back to its original position the
“On” lamp stops flashing.
For soft water areas (hardness range 1,
up to 135 mg/l).
In soft water areas a higher water level
can be selected in addition to a 5th
rinse if rinse results are not as good as
required.
To change a programme:
Turn the programme selector switch
to “Finish/Start”.
The programme sequence indicator
lamps start flashing in succession after
about 30 seconds. You can select a dif-
ferent programme as soon as only the
“On” light is lit up.
The three functions described
above can be programmed by the
Customer in four steps as shown on
pages 19-20.
There are however other functions
programmable after Step 2 which
are reserved for Miele Service En-
gineers. They are not for Customer
use, and are not activated as stand-
ard.
18
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Programmmable functions
To programme an extra Function:
First switch off the machine, close
the door, and release all switches
and set the programme selector
switch to “Finish/Start”.
Carry out steps 1 and 2 within 4 seconds.
Step 1:
Press in the “On-Off”
button
Step 2:
Press the “Water plus”
button 4 times
(i.e. press in and
out twice)
The “On” LED will now
light up and the “Pre-
wash” and “Main-wash”
lights flash.
19
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Programmable functions
Step 3:
programmablefunction:
High water level
Set the Programme se-
lector to:
”Quickwash“
or
programmablefunction:
5th rinse
”Drain“
or
programmablefunction:
Child - safety
”Woollens cold“
Step 4:
Press the “Water plus” button twice, (i.e. in and out
once).
Then:
“Rinses/Rinse hold” LED lights up
Step 5:
To store the function: press the “On-Off” button.
20
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Programmable functions
Programme end
Deleting the programmable function:
After washing:
Follow the same instructions as given
under “switching on the programmable
functions”, step 1 to step 4 inclusive.
Turn the programme selector switch
to “Finish/Start”.
Open the door.
The “Rinses/Rinse hold” lamp goes out.
Press “On/Off”.
Switch the machine off.
Only remove laundry from the ma-
chine once the drum has stopped
turning, otherwise you may seri-
ously injure yourself.
The programmable function is deleted.
If after Step 2 you accidentally turn
the selector switch to a setting other
than one of the three in the chart
above:
– Rinses/Rinse hold indicator
does not light up - no function
is activated
– Rinses/Rinse hold indicator
lights up - proceed as for “Delet-
ing the programmable function”.
Exception: the Rinses/Rinse hold in-
dicator lights up if the switch was set
to “Cottons 95°C”.
Check the folds in the door seal for
any small articles such as buttons or
other foreign bodies which might be
lodged there.
Turn off the stopcock.
Close the drum door.
Make sure the drum is empty, other-
wise, when the machine is next
used items may become damaged
(e.g. shrink) or cause other laundry
to discolour.
21
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Cleaning and Care
Programmmable functions
Cleaning the washing machine
To programme an extra Function:
Clean the casing with a mild non-ab-
rasive detergent or soap and water.
First switch off the machine, close
the door, and release all switches
and set the programme selector
switch to “Finish/Start”.
Wipe dry with a soft cloth.
Clean the facia panel with a damp
cloth and dry with a soft cloth.
Carry out steps 1 and 2 within 4 seconds.
Step 1:
The drum can be cleaned using a
proprietary stainless steel cleaner ac-
cording to the manufacturer’s instruc-
tions.
Press in the “On-Off”
button
Do not use abrasive cleaners or sol-
vents.
Clean the dispenser compartments
and the fabric conditioner duct.
Cleaning the detergent drawer
Pull out the drawer until a resistance
is felt.
Step 2:
Press the “Water plus”
button 4 times
(i.e. press in and
out twice)
The “On” LED will now
light up and the “Pre-
wash” and “Main-wash”
lights flash.
Remove the siphon tube from com-
partment p and wash in warm water.
Press down the red release knob
and at the same time pull the drawer
right out of the machine.
22
19
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Cleaning and Care
Place a 2 litre capacity dish under-
neath the drain fixture.
Cleaning the drain pump and fluff fil-
ter
Check the fluff filter initially after 3 - 4
washes to ascertain how often it is
likely to require cleaning.
Turn the fluff filter lid round 2-3 times.
Do not take it right out.
Approx. 2 litres of water will drain out
of the hose.
Take the flap opener from behind the
detergent dispenser drawer.
If the drain outlet is clogged, more
water will be retained in the machine,
(max. 25l). In this case, screw the fluff
filter back into position and empty the
dish before repeating the procedure as
often as necessary.
Caution: if laundry has been
washed at a high temperature,
water draining out of the machine
will still be hot!
Open the fluff filter flap.
23
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Cleaning and Care
Programmes
Once the flow of water ceases,
remove the fluff filter completely and
clean it.
Starching
Quick wash programmme 40°C
for cottons
For freshly washed textiles such as
tablecloths, napkins, uniform garments
etc.
For new garments which need to be
washed before wearing for the first
time. For freshening up clothes which
have been in storage for a while.
Max. 5 kg
Clean inside the fluff filter housing.
Max. 2.5 kg
Spin
Remove any deposits of lime scale and
detergent or foreign bodies from the
thread of the filter housing and filter unit.
For spinning garments such as those
previously hand washed. These must
be suitable for spinning in a machine.
Remove any foreign bodies (e.g. but-
tons, coins, etc.) and fluff.
Because water has been drained off
the ball valve function has to be re-
stored (see page 6).
Turn the impeller by hand to check
that it is free to rotate. Any foreign ob-
jects causing an obstruction should
be removed.
Drain
For laundry which is to be taken out of
the machine wet for drip drying.
24
17
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Cleaning and Care
The washing machine has two inlet filters to
protect the inlet valve:
the surface, or if it has been otherwise
damaged.
If replacing the inlet hose only use a
hose able to withstand pressure up to
70 bar. Miele’s own hoses meet this re-
quirement.
To clean the filter in the inlet hose:
Close the stopcock.
Carefully unscrew the knurled coup-
ling connecting the inlet hose to the
stopcock anti-clockwise, using pliers
if necessary.
To clean the filter in the water inlet
valve:
Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve,
and unscrew.
Remove the rubber seal from the re-
cess.
Using pointed pliers, take hold of the
plastic filter bar and remove the filter.
Clean under running water and care-
fully remove any grit particles.
Use water pump pliers to withdraw
the plastic filter by the bar (see illus-
tration). Clean and put back.
The two filters - one in the pressure
hose union and one in the inlet con-
nection to the solenoid valve - must
not be removed.
Put the filter and seal back in the
reverse order and reconnect the
hose. Turn on the stopcock and
check the connection is watertight.
Inspect the inlet hose which is sub-
jected to high pressure while the ma-
chine is in operation. The hose should
be replaced if there are small cracks in
25
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Problem solving guide
Programmes
Check q warning lamp flashes
Any work on the electrical compo-
nents of this appliance should only
be carried out by a suitably quali-
fied and competent person in ac-
cordance with local and national
regulations. Unauthorised repairs
could be dangerous.
Drainage fault
Check whether the fluff filter is
clogged. Clean the filter and pump
as described on page 23 if necess-
ary.
Check whether the drain hose is
kinked or trapped.
There are, however, minor faults which
can be corrected without contacting
the Service Department.
X = additional options
Cottons
The check lamp goes out when the pro-
gramme selector switch is turned to the
“Finish/Start” position.
For cotton and linen textiles.
Max. 5 kg
A selected programme does not
begin
The “Finish” indicator lamp is on, but
the laundry in the machine has not
been washed.
The “On” indicator lamp does not light
up.
The water inlet is not open:
Check that
Turn the programme selector to “Fin-
ish/Start”.
the door is properly closed,
Turn on the water supply at the stop-
cock.
Select a programme.
the mains plug is plugged in and
that the fuse or circuit breaker has
not tripped.
The water inlet system is blocked:
The “On” indicator lamp is on, a pro-
gramme has been selected, but the
“Pre-wash” or “Main wash” indicator
lights do not light up.
The stopcock has not been fully
opened.
The inlet hose is kinked or trapped.
X = additional options
Minimum iron
The water pressure is too low
The programme selector switch was
not turned to the “Finish/Start” position
before the programme was selected.
The following selection sequence is im-
portant:
Minimum iron textiles in synthetic,
mixed fibres or minimum iron cottons.
Check if the water flow through the
stopcock is 5 litres in 15 seconds.
Max. 2.5 kg
The filters in the inlet hose are
clogged (see “Cleaning and Care”
on page 25).
1. Turn the programme selector switch
to “Finish/Start”.
If little or no water is taken in during the
next programme, the water pressure
may be too low. If it is adequate there
may be a technical fault.. In this case,
call your local service dealer or the
Miele Service Department.
2. Select a programme.
26
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Problem solving guide
For lightly soiled articles or a small
load, reduce the amount of deter-
gent accordingly.
Pre-soaked items should be rinsed
thoroughly before washing.
Despite adequate water supply press-
ure, the machine takes a long time to
fill.
Clean the filters in the water inlet sys-
tem as described on page 25.
The “Pre-wash” indicator lamp is
flashing.
Large amounts of unused detergent
remain in the dispenser drawer.
Start the programme again.
If the indicator still flashes call the Ser-
vice Department.
Water supply pressure is too low.
Clean the filters as described on
page 25.
Select the “Water plus” function if
necessary.
Washing powder becomes viscous
when used together with a water sof-
tener.
The “Main wash” indicator lamp
flashes during, or after the end of a
programme.
If this occurs again with the next pro-
gramme there is a technical fault. Call
the Service Department.
In future pour washing powder into
the detergent dispenser before ad-
ding water softener.
Laundry is either not spun at all or
not spun satisfactorily.
Fabric conditioner is not completely
dispensed or water remains in the
compartment p .
The selected spin speed was too low.
The machine was not able to distrib-
ute the laundry load evenly. To pro-
tect the machine, laundry was either
only spun at a reduced speed or not
at all.
The dispenser drawer was opened
while fabric conditioner was being
flushed in.
Large items which tangle or roll up in
the drum (e.g. bath mats) can cause
an imbalance during the spin cycle.
For safety reasons, the machine
does not spin if this is the case. At-
tempts to build up spin speed are re-
peated, however, until the time allo-
cated to spinning has expired.
It is therefore important to make up
mixed loads consisting of large and
small items.
The siphon tube is either incorrectly po-
sitioned or clogged. Clean as de-
scribed on page 22.
Excessive build-up of foam
To avoid this problem from the outset,
take note of the following points:
Follow the manufacturer’s dosage
recommendations on packaging
carefully.
The fluff filter may be clogged.
Clean the filter and the pump as de-
scribed on page 23-24.
Take the water hardness level into ac-
count.
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Problem solving guide
Programme selection
The following basic programmes are
available:
for washing and rinsing cottons and
minimum iron items,
The machine shakes during the spin
cycle.
Opening the drum door in the event
of a power failure
The most likely cause is that the four
machine feet are not resting securely
on the floor. Level the machine as
shown on page 33.
Switch off the washing machine.
for washing delicate items.
Cottons
Open the drain panel and drain off
any water as described on page 23
if there is water still in the drum.
Low water level for washing and rins-
ing; 4 rinses; final spin max.
1200 rpm.
“Gentle action”
For gentle washing of slightly soiled
laundry items, e.g. delicate fabrics
which tend to pill (i.e. form
knobbles). Drum movement is re-
duced by half.
Weak floorboards not only lead to ex-
cessive noise but also to shaking dur-
ing the spin cycle (see page 31 for ad-
vice).
Minimum iron
Low water level for washing, medium
water level for rinsing; 3 rinses; final
spin max. 900 rpm.
“Short”
Lime deposits are visible on the sur-
face of the drum.
For lightly soiled laundry items. The
length of the main wash is short-
ened. An additional reduction in tem-
perature is not recommended as this
may lead to poorer washing results.
Delicates
Use a descaling agent to remove the
deposits. Consult the manufacturer’s
instructions before use to ensure that
the product is suitable for use in
washing machines.
High water level for washing and rins-
ing; 3 rinses; final spin max. 600 rpm.
Woollens
Take the water hardness level into ac-
count when dispensing detergent.
Selecting the spin speed
Medium water level for washing,
higher water level for rinsing; 3
rinses; final spin max. 900 rpm.
Reduced drum movement.
Set the selector switch to the
Pull the ring of the door mechanism
downwards, and the door will open.
highest appropriate setting to save
energy if laundry is to be dried in the
tumble drier. The spin speed in the
“Minimum iron” and “Woollens” pro-
grammes is automatically limited to
900 rpm, and in the “Delicates” pro-
gramme to 600 rpm.
Always make sure the drum is sta-
tionary before reaching in to remove
washing. Reaching into a moving
drum is extremely dangerous.
By selecting one or more of the push-
button functions basic programmes
can be tailored to the type of laundry
being washed.
“Rinse hold setting”
“With pre-wash”
for heavily soiled and stained
laundry items.
Laundry remains suspended in
water at the end of the programme.
If the washing is to be spun, turn the
spin speed selector from “Rinse
hold” to the appropriate spin speed,
or turn the programme selector
switch to “Drain”.
“Water plus”
This is recommended if the water
level with the “Gentle action” option
is not sufficient for particularly deli-
cate fabrics,
if more water is required for dispens-
ing the detergent,
28
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Problem solving guide
Grey greasy particles cling to
washed laundry.
Laundry washed with liquid deter-
gent is not cleaned.
The wash load was heavily soiled with
greasy substances such as ointments
or lotions, and the amount of detergent
was insufficient to break down the par-
ticles of grease.
Liquid detergent does not contain any
bleaching agents capable of removing
stains, e.g. fruit, coffee and tea stains.
To remove such stains, use a
general-purpose washing powder
which contains bleach or enzymes,
or pre-treat laundry.
In future, either add up to 50% more
detergent to the main wash when
washing loads of this nature or use
liquid detergent in programmes up
to 60°C.
pour stain remover according to
manufacturer’s instructions into com-
partment j of the detergent dispen-
ser and dispense the liquid deter-
gent directly using a proprietary
dispensing aid.
Before washing the next load, run a
Cottons 60°C programme with liquid
detergent without a load to clean the
machine.
Never pour stain remover and liquid
detergent into the same compartment.
Brown stains appear on the laundry
after washing.
An excessively high manganese or iron
content in the water supply can cause
stains of this nature to appear on the
laundry, in particular when low-phos-
phate detergent is used.
Have the quality of the water supply
checked and take remedial action if
necessary.
After washing, knobbles (pilling) ap-
pear on the fabric
In normal everyday wear of certain fab-
rics pilling may occur. The Gentle ac-
tion function should be selected when
washing these fabrics, or another pro-
gramme with higher water levels and re-
duced agitation to lessen the risk of fur-
ther pilling.
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After sales service
Adding detergent
In the event of any faults which cannot
be remedied, or if the appliance is
under guarantee, please contact:
All modern detergents produced for
automatic washing machines are suit-
able, including liquid, compact (con-
centrated) and special application
detergents. Use dispensing aids e.g.
balls if these are supplied with the
detergent. Woollens and knitware con-
taining wool mixtures should be
Water is taken in through compartment
j in the main wash. If the capacity of
compartment j is insufficient for the
amount of detergent needed where
water hardness is above 380 mg/l (in
hardness area 4), the Customer Ser-
vice Engineer can adjust the machine
so that water can also be taken in
through compartment i to take deter-
gent into the main wash.
Your Miele Dealer or
The nearest Miele Service Depart-
ment (see back cover for the ad-
dress).
washed using a detergent specifically
designed for washing woollens.
When contacting the Service Depart-
ment, please quote the Model and Ser-
ial nos. of your appliance, both of
which are shown on the dataplate
visible above the sight glass on the in-
side of the door.
Add the right amount of detergent as
recommended on the packaging The
amount dispensed will depend on the
following:
Water Softeners
A water softener can be used to cut
down on the use of detergents in water
hardness ranges 2 - 4. Dispense ac-
cording to the amount specified on the
packaging. First add detergent and
then the water softener. Detergent can
be dosed as for water hardness range
1.
– the quantity of laundry
– the water hardness level
– the level of soiling
It is important to dispense the cor-
rect amount, because...
We recommend: if you wash using sev-
eral components (e.g. special applica-
tion detergents), dispense the agents
in the following order into compartment
j :
...too little detergent results in the follow-
ing:
– The laundry will not get properly
clean and will in time become grey
and hard to the touch.
1. Detergent
2. Water softener
3. Stain salts
– Greasy particles cling to the laundry.
– Lime deposits on the heater ele-
ments.
Example:
This way the agents are distributed bet-
ter.
...too much detergent results in the fol-
lowing:
– Excessive foam.
– Low level of agitation.
– Poor washing and rinsing results.
30
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Installation
Ensure that the machine feet and the
floor are dry to prevent the machine
from slipping during the spin cycle.
Installation surface
Experience has shown that a concrete
floor is the most suitable for a washing
machine. Concrete floors are far less
prone to vibration during the spin cycle
than wooden floorboards.
Removing the transit fitting.
Please note the following points:
The machine must be level and se-
curely positioned.
To avoid vibrations during spinning,
the machine should not be installed
on soft floor coverings.
If installation must be on a wooden
joist floor: we recommend the use of
a plywood base (at least
59x52x3 cm). Ideally the base
should be large enough to span sev-
eral joists and should be bolted to
the joists and not just the floor-
boards. Check for presence of pipes
and cables first.
Using combination pliers, pull out
the retaining clips on the right and
left of the support plate.
As a general rule, we recommend
the installation of the machine (or
washer/dryer stack) in the corner of
a room where the stablity of the floor
is at its greatest.
If the machine is installed on a raised
plinth, it must be secured against slip-
page during spin using retaining clips
(available from the Miele Spare Parts
Dept).
Using a pipe wrench turn the left-
hand transit bar 90° anti-clockwise
and the right-hand transit bar clock-
wise.
Installation
Lift the machine from its packaging
base and move it to its site. Please
note:
Do not lift the machine by the drum
door.
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Installation
Preparing the wash load
Pre-treating the washing
Badly soiled areas, e.g. collars and
cuffs, and water soluble stains, can be
pre-treated with bar soap, liquid deter-
gent or detergent mixed into a solution
or paste.
With particularly stubborn stains ask
your Dry Cleaner for advice.
Do not use detergents containing sol-
vents in this machine.
Loading the drum
Unfold laundry and load loosely in the
drum. To achieve best results it is advis-
able to make up mixed loads consist-
ing of both large and small items. This
improves the washing effect and helps
distribute the load evenly to keep the
machine stable and reduce the noise
level during spinning.
Withdraw the two bars together with
the support plate.
Plug the two holes with the plastic
caps supplied.
Empty all pockets.
Foreign objects (e.g. nails, coins,
paper clips etc.) can cause dam-
age to textiles and components in
the machine.
The machine should not be moved with-
out the transit fitting in place.
The transit fitting should be stored
in a safe place for future use. It
must be re-fitted if the machine is to
be moved again. Re-fitting is car-
ried out by reversing the procedure.
It is advisable to weigh the load first to
make best use of the machine’s capac-
ity.
Sort the laundry
Most garments have a textile care label
in the collar or side seam. Sort the
laundry by care label symbols.
Only wash items in this machine which
are declared by the manufacturer as
being machine washable on the textile
care label.
Dark textiles often contain“excess
dye,” and should be washed separ-
ately several times before being in-
cluded in a mixed load.
Delicate textiles should be washed sep-
arately in a delicates programme.
Only wash textiles made from wool or
wool mixtures if they are declared as
being suitable for machine washing on
the textile care label.
Maximum load weights are noted
below:
Washer-Dryer stack
COTTONS . . . . . . . . . . . . . . . . . . 5.0 kg
MINIMUM IRON . . . . . . . . . . . . . 2.5 kg
DELICATES/SYNTHETICS. . . . . 1.0 kg
WOOL . . . . . . . . . . . . . . . . . . . . . 1.0 kg
QUICK WASH . . . . . . . . . . . . . . . 2.5 kg
A Miele tumble dryer can be stacked
with this washing machine. A stacking
kit* can be purchased from the Miele
Spare Parts Department.
With curtains: Remove lead weights
and strips or place in a laundry bag.
Woollens and knitted garments should
be turned inside out if the manufacturer
recommends it.
All parts marked * are available from
the Miele Spare Parts or Sales Depart-
ment.
Close the drum door
Make sure that there is no obstruction
between the drum door and seal.
32
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Installation
Levelling the machine
Building under
The machine must stand level to en-
sure smooth operation. Check with a
spirit level.
It is possible to install this appliance
under a continuous worktop/in a kit-
chen run:
A special building under kit * is re-
quired.
The machine lid must be replaced
by a cover plate.
This must be fitted by a suitably com-
petent person exactly according to
the fitting instructions included with
the kit to ensure electrical safety.
For installation under a work surface
900/910mm from the floor, a spacer
kit * is required.
Connections for electricity, water and
drainage should be installed in such
a way that they remain accessible
when the machine is in place.
Fitting instructions are included with
the kit.
The feet are levelled using the leg level-
lers as follows:
Unscrew foot or feet until the ma-
chine stands level.
Hold the foot tight using a pipe
wrench.
Tighten the counternut using a
screwdriver as indicated.
All parts marked * are available from
the Miele Spare Parts or Sales Depart-
ment.
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Electrical connection
Warning and Safety Instructions
Electrical connection U.K.
The wire which is coloured blue must
be connected to the terminal which is
marked with the letter N or coloured
black.
This appliance is designed and in-
quickly enough to prevent the sink from
overflowing.
tended only for normal household use
in the U.K. It should never be operated
by children. Supervise its use by the el-
derly or infirm.
This washing machine is supplied
ready for connection to an a.c. single
phase 230 V, 50 Hz supply. The rated
Keep these operating instructions
in a safe place.
load is 3.2 kW. The machine is supplied The wire which is coloured brown must
with a 2 m long mains cable with
moulded plug and the fuse rating is
13A.
be connected to the terminal which is
marked with the letter L or coloured red.
Read the operating instructions through
before using this machine for the first
time, as this is for your safety and the
protection of the machine. They give
notes on the safety, the use and the
maintenance of the machine.
...when using your machine
Only wash items which are de-
clared by the manufacturer to be
machine-washable on the care label
(textile care G.B. laundry care, AUS),
(see Care labels on page 10).
WARNING
All electrical work should be carried out
by a competent person, in accordance
with national and local safety
regulations.
THIS APPLIANCE MUST BE
EARTHED.
Further warning and safety instructions
are given in the text as appropriate.
Descaling agents contain acid.
Only use proprietary non-corrosive
descaling agents and strictly observe
the manufacturer’s instructions. After
descaling, always run several full rinse
cycles to remove any acid residue and
to protect component parts from corro-
sion.
Connection should be made via a
fused plug and a suitable switched
socket which is easily accessible.
...before using for the first time
Do not install your washing ma-
chine in rooms where sub-zero
temperatures may occur. Frozen hoses
may burst under pressure.
For extra safety it is advisable to install
a residual current device (RCD) with a
trip current of 30 mA.
The reliability of the electronic control
system may be impaired at tempera-
tures below freezing point.
The voltage, rated load and fuse rating
are given on the data plate. Please en-
sure that these match the household
mains supply.
Never use detergents containing
solvents in this machine, as this
may result in damage to component
parts and create toxic fumes. Such
detergents also pose a fire and explo-
sion hazard.
Before using the machine for the
first time, check that the transit fit-
ting at the rear of the machine has
been removed (see page 31).
During spinning, a transit fitting which
is still in position may result in damage
to both the machine and adjacent furni-
ture or appliances.
Important
The wires in the mains lead are col-
oured in accordance with the following
code:
Green/yellow = earth
Blue = neutral
Textiles which have been pre-
treated in detergents containing
solvents must be thoroughly rinsed in
clean water before being washed in
this machine.
Brown = live
If the drain hose is attached to a
wash basin or sink, make sure it is
secure, (see illustration in the sec-
tion“Guide to the machine”),
so that the force of the water flowing
out of the hose does not dislodge it, as
this will otherwise result in flooding.
If hooking the hose into a wash basin,
check that the water can drain off
As the colours of the wires in the mains
lead of this appliance may not corre-
spond with the coloured markings ident-
ifying the terminals in your plug, pro-
ceed as follows:
The wire which is coloured green and
yellow must be connected to the termi-
nal in the plug which is marked with the
letter E or by the earth symbol z or
coloured green or green and yellow.
Do not use dye removers as these
contain sulphur compounds which
may damage washing machines.
34
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Electrical connection
Non-rewireable plugs BS 1363
If this machine or appliance is fitted
with a non-rewireable plug, the follow-
ing information applies:
If the socket outlets are not suitable for
the plug supplied with this product, it
must be cut off and an appropriate
plug fitted.
The plug cut from the flexible cord
should be disposed of and on no ac-
count be inserted into a 13 A socket
elsewhere in the house (electric shock
hazard).
The fuse cover must be refitted when
changing the fuse, and if the fuse
cover is lost, the plug must not be used
until a suitable replacement is ob-
tained. The colour of the correct re-
placement cover is that of the coloured
insert in the base of the plug, or the col-
our that is embossed in words in the
base of the plug (as applicable to the
design of plug fitted).
The correct fuse rating of the replace-
ment fuses that are ASTA approved to
BS 1362 should be fitted. Replacement
fuse covers may be purchased from
your local electrical suppliers, elec-
tricity showroom, or Miele Service
Agent.
(The German standard version is sup-
plied with a 2 m long cable and
moulded plug for connection to a
220/230 V single phase supply. It must
only be connected via a fused
16 A socket. See data plate for rated
load. Electrical installation should be
approved by a qualified electrician).
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Plumbing
Caring for the environment
If connection is to be made to a stop-
cock with a short 3/4" thread, the extra
washers enclosed should also be in-
serted in the inlet hose union to com-
pensate.
Connection to water supply
Caring for the environment
Economy tips
The machine should be connected to a
mains water supply in accordance with
standard regulations. The German auth-
orities do not require it to have a non-re-
turn valve as the washing machine has
been designed to comply with DVGW
regulations (German Association of
Gas and Water Engineers, see data
plate).
Caring for the environment means sav-
ing water, energy and detergent when
washing. This machine is equipped
with the Hydromatic System and the
Ball Valve for economical use of re-
sources. These systems offer a variety
of technical innovations e.g. the drum
ribs, which are designed to enable
economical washing without compromi-
sing on results.
To help you wash most economically,
remember the following tips:
Always wash with the maximum
laundry load specified for each pro-
gramme. This uses the energy to the
best advantage.
The connection points are subject to
mains water pressure. Turn on the stop-
cock slowly and check for leaks. Cor-
rect the positioning of the washers and
screw unions if appropriate.
Only use the correct amount of deter-
gent required for the water hardness
level in your area, as recommended
by the manufacturer.
Connection to a mains water supply
should be carried out by a qualified
plumber and should incorporate a
mains stopcock with 3/4" thread
If replacing the inlet hose only use a
hose able to withstand pressure of up
to 70 bar. This also applies to all fittings
used. Miele original parts fulfil this con-
dition.
The automatic load control facility en-
ables loads of between 1 and 5 kg to
be washed using only as much water
and electricity as is required for an ef-
fective wash.
If laundry is not heavily stained, se-
lect a lower temperature setting than
indicated on the laundry care label
(but when using a lower temperature
do not select the “short”-option).
The 1.5 m long 3/8" pressure hose
should be connected to the stopcock
via the 3/4" threaded union.
Longer hoses 2.5 or 4.0 m in length are
available as optional extras.
Spinning at the high speed of
Lightly soiled laundry can be
washed using a “short”-programme
(additional temperature reduction
not recommended).
1200 rpm reduces drying times and en-
ergy consumption if laundry is dried in
a tumble dryer after washing.
The pressure hose and solenoid inlet
valve are designed for a water flow-
pressures of between 1 and 10 bar
2
(981 kilonewtons/m ). At higher water
pressures it is essential to fit a reducer
valve.
There is a minimum flow pressure of 1
bar pressure if 5 litres of water flow into
a suitable container in 15 seconds.
The two dirt filters, one at the inlet
point, one in the pressure hose
union, must not be removed.
This hose is not suitable for use for con-
nection to a hot water supply. Please
make sure that the washer sits correctly
in the union.
36
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Plumbing
Connection to drainage
The drain hose may be connected as
follows:
The machine drains via a drain pump
with a delivery head of one metre. The
hose must not be kinked as this re-
stricts drainage. The hooked piece at
the end of the hose can be turned in
either direction.
Direct into a sink: Hook the hose
over the edge and secure.
Make sure that the water can flow
away freely to avoid flooding and to
prevent water from being sucked
back into the machine.
Hose dimensions:
Connected to a plastic drain pipe
with a rubber nipple. There is no
need to use a non-return valve.
Length . . . . . . . . . . . . . . . . . . . . - 1.5 m
Internal diameter . . . . . . . . . . . - 22 mm
External diameter. . . . . . . . . . . - 30 mm
Directed into a standpipe.
Allowing the water to drain off into a
floor drain.
External diameter
of hooked end . . . . . . . . . . . . . - 32 mm
If required, the hose can be extended
to a length of 5 m.
For a delivery head of more than 1 m
up to a maximum of 1.80 m, a second
Duo drain pump is available with the
corresponding conversion kit from the
Miele Spare Parts Department.
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Technical data
Guide to the machine
Height. . . . . . . . . . . . . . . . . . . . . . . . . .
Width . . . . . . . . . . . . . . . . . . . . . . . . . .
Depth . . . . . . . . . . . . . . . . . . . . . . . . . .
Depth with door open . . . . . . . . . . . . .
Weight . . . . . . . . . . . . . . . . . . . . . . . . .
Max. floor load . . . . . . . . . . . . . . . . . . .
Capacity. . . . . . . . . . . . . . . . . . . . . . . .
Connected load . . . . . . . . . . . . . . . . . .
Rated load . . . . . . . . . . . . . . . . . . . . . .
Fuse rating . . . . . . . . . . . . . . . . . . . . . .
Water flow pressure min. . . . . . . . . . . .
Static water pressure max.. . . . . . . . . .
Maximum delivery head. . . . . . . . . . . .
Maximum length for drainage pump . .
85 cm
59.5 cm
60 cm
97 cm
95 kg
1600 Newton (approx. 160 kg)
5 kg dry laundry
see data plate
}
1 bar
10 bar
1 m
5 m
Consumption data (DIN EN 60456)
Cottons 60°C . . . . . . . . . . . . . . . . . . . .
Electricity: 1.1 kWh
Water: 63 litres
Test certificates awarded. . . . . . . . . . .
Electrically suppressed according to. .
Radio/tv suppression, VDE
DIN EN 60555/VDE 0838
1 Supply cable
6 Drum door
2 Inlet hose (able to withstand press
ures up to 70 bar)
7 Access panel - drain pump and fil-
ter, emergency door opener
3 Flexible drain hose, with detachable
swivel elbow
8 Four height adjustable feet
4 Detergent dispenser drawer
5 Facia panel with controls
38
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GB - 1396
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