Operating instructions
Washer
W 1966
V
To prevent accidents and
machine damage,
read these instructions
before installation or use.
M.-Nr. 05 631 101
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Contents
Locking the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Child Safety Lock. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Washer care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Cleaning the drain pump and lint trap. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Cleaning the inlet hose filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The program stops and a fault indicator blinks. . . . . . . . . . . . . . . . . . . . . . . . . . . 26
After Sales Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
PC Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3
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IMPORTANT SAFETY INSTRUCTIONS
flammable or explosive substances to
the wash water. These substances give
off vapors that could ignite or explode.
,WARNING - To reduce the risk of
fire, electric shock, or injury to per-
sons while using your appliance, fol-
low basic safety precautions, includ-
ing the following:
Under certain conditions, hydrogen
gas may be produced in a hot
water system that has not been used
for 2 weeks or more. HYDROGEN GAS
IS EXPLOSIVE. If the hot water system
has not been used for such a period,
before using the washing machine, turn
on all hot water faucets and let the
water flow from each for several min-
utes. This will release any built up hy-
drogen gas. As the gas is flammable,
do not smoke or use an open flame
during this time.
Read all instructions before using
the appliance.
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of malfunction or break-
down, grounding will reduce the risk of
electric shock by providing a path of
least resistance for electric current. This
appliance is equipped with a cord hav-
ing an equipment-grounding conductor
and a grounding plug. The plug must
be plugged into an appropriate outlet
that is properly installed and grounded
in accordance with all local codes and
ordinances.
Do not allow children to play on or
in the appliance. Close supervision
is necessary when the appliance is
used near children.
Before the appliance is removed
from service or discarded, remove
the door.
WARNING - Improper connection
of the equipment-grounding con-
ductor can result in a risk of electric
shock. Check with a qualified electri-
cian or serviceman if you are in doubt
as to whether the appliance is properly
grounded.
Do not reach into the appliance if
the drum is moving.
Do not install or store this appli-
ance where it will be exposed to
the weather.
Do not modify the plug provided
with the appliance - if it will not fit
the outlet, have a proper outlet installed
by a qualified electrician.
Do not tamper with
the controls.
Do not repair or replace any part of
the appliance, or attempt any ser-
vicing unless specifically recom-
mended in these Operating Instruc-
tions.
Do not wash articles that have
been previously cleaned in,
washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, or
other flammable or explosive sub-
stances, as they give off vapors that
could ignite or explode. Do not add
gasoline, dry cleaning solvents, or other
SAVE THESE INSTRUCTIONS
4
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Guide to the washer
Control panel
1 "On/Off" button
turns the machine on and off or inter-
5 Spin speed selector button
allows you to select the final spin speed
rupts a program.
of a program.
2 "Door" button
6 Spin speed indicator light
opens the drum door.
7 Program selector
for selecting a program and wash tem-
perature.
3 "START" button
begins the wash program.
4 Wash options
are special wash features available to
enhance a wash program.
The light ring will go out a few minutes
after the end of the program to save en-
ergy.
8 Program sequence display
shows the currect cycle of the wash
program.
9 Fault indicators
5
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Before using the washer
The appliance must be correctly in-
stalled and connected before the
first use. Please see the "Installation
instructions."
Before using the washer, a program
must be run without laundry and without
detergent to flush out any residual
water from the factory testing process.
^ Close washer door.
^ Press in the "On/Off" button.
^ Turn the program selector to
"COTTONS/very hot".
^ Press the "Spin" button until the "900"
mark of the indicator lights.
^ Press the "START" button.
Once the program ends the washer can
be used for laundry.
6
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Using the washer
1. Prepare and sort laundry
– Dark fabrics often "bleed" the first few
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
– Remove any lead weights or strips
from curtains before washing.
– Loose bra underwires should be re-
moved or sewn in place before
washing.
– Woolens and knitted garments
should be turned inside out.
– Close zippers, hooks and eyelets be-
fore washing.
^ Empty all pockets.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
^ Sort the laundry.
Only wash items that are labeled ma-
chine washable by the manufacturer.
Most garments have a fabric care label
in the collar or side seam. Sort the laun-
dry by care label and color.
^ Pretreat stains.
Tough stains (blood, egg, coffee, tea
etc.) or badly soiled areas (collars and
cuffs) should be pretreated with a stain
remover or a paste made from powder
detergent and warm water.
7
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Using the washer
2. Load the laundry
^ Turn on the washer using the "On/Off"
button.
^ Open the drum door using the "Door"
button.
^ Load the laundry into the drum.
For best results, wash mixed loads of
small and large items. This will im-
prove washing effectiveness and
help distribute the load evenly.
Note: Overloading the washer will affect
wash results and cause wrinkling.
^ Close the drum door.
To prevent damage to the door seal
and clothing, make sure that there
are no clothes caught between the
drum door and the seal.
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Using the washer
3. Select a program
Special programs
SILK /
Gentle program for hand and machine
washable silk fabrics. Cool water and
slower wash, rinse, and spin cycles re-
duce wrinkling and fading.
WOOLENS /
Specialty care program for hand and
machine washable wool and wool
blends. A mild range of wash temp-
eratures, low water level and minimum
drum movement gently clean and main-
tain the shape of garments.
^ Turn the program selector in either di-
rection to the program you wish to
use.
Jeans
Specially designed program that
washes denim materials at the correct
temperature to release stains and at a
spin speed that prevents wrinkles.
Dress shirts
Program for cleaning dress shirts with
reduced wrinkling.
Fine rinse
Laundry is only rinsed and spun in this
program.
Starch
This program is for starching without
washing. See "Detergent/ Using the
"Starch" program" for details.
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Using the washer
Program guide
Temperature Care symbols Fabric
Cottons
Available wash options: Soak, Heavy soil, Extended, Sensitive
95 °C /
very hot
F
–
white household linens 100 % cotton sheets, cloth diapers, towels,
etc. to be sanitized. Not for use with cloth-
ing with elastic.
60 °C / hot
50 °C / hot
40 °C / warm
20 °C / cold
8
E
7
6
–
sturdy white cottons
light colors
Underwear, cotton t-shirts, socks.
Colorfast items.
C
B
A
bright colors
dark colors
Black items, mixed loads.
PERMA PRESS Available wash options: Soak, Heavy soil, Extended, Sensitive
60 °C / hot
8
E
7
–
whites
For cotton blends, easy-care cottons, wrin-
kle-free items. Polyester blends and syn-
thetics such as acrylic, nylon, ramie.
Fabric softener can be dispensed in the final
rinse of these programs to reduce static cling.
50 °C / warm
40 °C / warm
C
B
light colors
bright colors
20 °C / cold
6
A
dark colors & tempera- Spandex, microfibers, etc.
ture sensitive fabrics
Drain / Spin No available wash options
DELICATES Available wash options: Soak, Heavy soil, Extended
40 °C / warm
30 °C / cold
cold / cold
7
6
6
B
A
–
light colors
dark colors
For synthetics, machine washable silks,
satin, hosiery, lingerie, lace or crocheted
(non-wool) items, curtains and knits.
lace or sheer fabrics,
embroidered items.
SILK
No available wash options
ß / cold
6
A
silk and silk blends,
lingerie and hosiery
Ideal for machine and hand washable silks
and other non-wool handwashable garments
WOOLENS
40 °C / warm
30 °C / cold
cold / cold
Jeans
No available wash options
7
6
–
B
A
–
light colors
For hand washable and machine washable
wool and wool blends (e.g. lamb’s wool,
chashmere, mohair, angora, etc.)
dark colors
delicate woolens
No available wash options
denim
40 °C
7
B
Dress shirts Available wash options: Soak, Heavy soil, Extended
40 °C
7
B
Starch
No available wash options
Fine rinse
No available wash options
10
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Using the washer
4. Select a spin speed
Special spin options
– Hold
Laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program. When ready, select a spin
speed to continue the program. To
finish the program: Press the "Door"
button.
– No spin
The laundry is not spun after the final
rinse but the water is drained away.
After the drain cycle the washer goes
immediately into the anit-crease cy-
cle. Spinning between the rinses is
also omitted in this setting.
The default spin speed will automati-
cally be selected for each program.
However, you can adjust the spin
speed within the parameters listed be-
low.
^ Press the "Spin" button until the indi-
cator for the desired spin speed
lights.
This option is not available in the
"COTTONS" program.
Available spin
speeds
Program
COTTONS
1200 to 900
1200 to no spin
WOOLENS, Jeans,
Starch, Fine rinse,
Drain/Spin
900 to no spin
PERMA PRESS,
Dress shirts
600 to no spin
400 to no spin
DELICATES
Silk
11
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Using the washer
5. Select wash options
(if needed)
Soak
For heavy soiling and stubborn stains
(e.g. blood, grease, cocoa), that require
soaking before the main wash.
Each press of the "Soak" button will add
30 minutes (6 hours max) of soak time
to the wash program.
Heavy soil
For heavy soiled laundry where a pre-
treatment is necessary to remove sur-
face soiling.
Extended
^ Press the button for the wash options
you would like to select. The indicator
light for the respective option will illu-
minate.
For laundry with stubborn or old stains.
The longer wash time works to relax
fabrics and release stains.
The total time for the wash program will
be extended.
If a wash option is chosen and it is not
compatible with the program, the indi-
cator light will go out when the button is
released.
Sensitive
An additional final rinse will wash away
detergent residue and scents for the
sensitive skin and nose.
Buzzer
A buzzer can be selected to signal the
end of the wash program.
The buzzer will sound until the washer
is turned off.
12
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Using the washer
6. Add detergent
,Do not use detergents contain-
ing chemical solvents.
^ Pull out the detergent dispenser
drawer and add detergent to the
compartments.
j = Detergent for the main wash
i = Only add detergent (1/4 of the
total recommended amount of
detergent) to this compartment
if the heavy soil wash option
is selected.
§
= Fabric softener or liquid starch.
^ Close the detergent dispenser
drawer.
13
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Detergent
Water hardness
Only use high efficiency, low
sudsing laundry detergent formu-
lated for front loading washing ma-
chines.
Hardness
level
Water
quality
Water
hardness
ppm
1
2
3
soft
0 - 130
130 - 250
over 250
For wool and wool blend fabrics use a
detergent formulated for wools.
middle
hard to
very hard
Follow instructions on the detergent
packaging for the correct use and
amount of detergent. Please adjust the
amount of detergent if the load is
smaller or more or less soiled than nor-
mal.
Water softener
If your water hardness level is between
2 and 3 the water can be softened to
reduce detergent consumption.
Add detergent to compartment j at
the beginning of each wash program.
Only add detergent (1/4 total recom-
mended amount) to compartment i if
the "Heavy soil" option was selected.
Use the recommended amount of de-
tergent for water hardness level 1 and
then add a water softener to the deter-
gent dispenser.
If you select the "Heavy soil" option and
you are using liquid detergent, insert
the liquid detergent insert into compart-
ment j. This will prevent the deter-
gent for the main wash being used in
the first wash of the "Heavy soil" option.
Do not use chlorine bleach!
14
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Detergent
Fabric softener
Starch
Fabric softener added to the wash pro-
gram will make fabrics feel softer and
will reduce static cling in the dryer.
Starching can be included in any wash
program as part of the final rinse or can
be performed separately.
^ Open the lid of compartment §.
^ Open compartment §.
^ Add the recommended amount of
starch to compartment §.
^ Close the compartment lid and push
in the dispenser drawer.
^ The starch will be dispensed during
the final rinse.
Using the "Starch" program
^ Add the amount of starch recom-
mended on the packaging to com-
partment i.
^ Turn the program selector to "Starch".
^ Select a spin speed.
^ Pour the amount of liquid fabric soft-
ener into compartment § according
to the manufacturer’s instructions. Do
not exceed the maximum fill level
marked inside the compartment, as
the excess will prematurely activate
the siphon and be wasted.
^ Press the "START" button.
If starching frequently, clean the dis-
penser compartment and especially
the siphon tube and fabric softener
duct. See "Cleaning the detergent
dispenser drawer".
^ Close the compartment lid and push
in the dispenser drawer.
The softener will automatically be dis-
pensed during the final rinse cycle.
A small amount of water will remain in
the § compartment at the end of the
program.
Fabric dye
^ Do not use fabric dyes in this washer.
Never mix fabric softener and starch
in compartment §. This will clog the
dispenser.
15
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Using the washer
7. Start the program
8. Activate the program lock
(if necessary)
^ Press "START" to begin the program.
^ Hold the "START" button until the
"Door Lock" indicator lights up.
See "Locking the washer" for further de-
tails.
16
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Using the washer
9. Unload the laundry
^ Turn off the washer using the "On/Off"
button and turn the program selector
to "End".
^ Open the drum door by pressing the
"Door" button.
^ Close the drum door.
Do not attempt to remove laundry
from the washer if the drum is turn-
ing. You may seriously injure your-
self. If the drum turns with the door
open, contact Miele’s Technical Ser-
vice Department.
Otherwise foreign objects may find their
way into the drum. These could be in-
advertently washed and cause damage
to laundry.
^ Turn off the water valve.
^ Remove the laundry.
^ Check the folds of the door seal for
any small articles which may have
been trapped.
Check the drum for any missed
pieces of laundry. Items inadver-
tently left in the washer may be dam-
aged (e.g. shrink) or discolored dur-
ing the next wash cycle.
17
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Using the washer
Adding/removing laundry
during a wash program
Cancelling a program that has
not yet started
You can interrupt the following pro-
grams to add or remove a piece of
laundry:
^ Turn the program selector to "End" for
a few seconds.
^ Turn the program selector to the new
– COTTONS
– PERMA PRESS
– Jeans
program.
– Dress Shirts
– Starch
^ Press the "Door" button and open the
drum door.
^ Add or remove the piece of laundry.
^ Close the door.
The program will automatically con-
tinue.
The drum door can not be opened if:
– the water temperature is greater than
55 °C.
– the water level is too high.
– the child safety lock is activated.
– the program has reached the final
spin cycle.
If you press the "Door" button during
any of these conditions the "Door Lock"
indicator will light.
18
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Using the washer
Cancelling a program that has
started
Skipping part of a program
^ Turn the program selector to "End".
^ Turn off the washer with the "On/Off"
button.
When the desired program cycle
flashes in the program sequence dis-
play:
^ Turn the program selector to "End".
^ Turn the program selector, within
4 seconds, back to the original pro-
gram.
^ Turn on the washer with the "On/Off"
button.
^ Turn the program selector to
"Drain/Spin".
To change a program
^ Select the desired spin speed.
^ Turn off the washer using the "On/Off"
^ Press "Start".
button.
^ Turn the program selector to "End".
Making changes to the pro-
gram
^ Turn on the washer using the "On/Off"
button.
The following changes can be made to
a program once it has already started:
^ Select the new program.
^ Select the desired spin speed.
^ Press the "START" button.
– the spin speed may always be ad-
justed.
– up to 6 minutes after the start of a
program the wash options "Sensitive"
and "Extended" can be selected or
deselected and the temperature of
the program can be changed to an-
other temperature within the same
program.
Once the program starts you can not
change to a different program.
The "Anti-crease/End" indicator will
blink if the program selector has been
moved. The program will not be af-
fected. The indicator will go out, if the
program selector is turned back to the
original program.
19
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Locking the washer
Electronic program lock
To cancel the program lock
The program lock prevents the washer
from being opened or the program be-
ing changed during a wash program.
^ Hold the "START" button until the
"Door Lock" indicator goes out.
Exception:
The program selector was moved and
the "Anti-crease/End" indicator blinks in
the program sequence display.
To activate the program lock
^ Once the wash program has started,
hold the "START" button until the
"Door Lock" indicator illuminates.
^ Turn the program selector back to the
originally selected program. The
"Anti-crease/End" indicator light goes
out.
The program lock is now activated.
The washer can now no longer accept
program changes and will continue to
the end of the program.
^ Press the "START" button until the
"Door Lock" indicator goes out.
At the end of the program the lock is
automatically unlocked.
20
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Locking the washer
Child Safety Lock
5. Then turn the program selector
slowly step by step counterclockwise
to the "DELICATES/cold" position.
The "Door Lock" indicator (lower right
of control panel) flashes.
This safety lock can be activated to
prevent a child climbing inside the
washer.
When the child safety lock is activated
the drum door cannot be opened and a
program cannot be started.
6. Release the "Heavy Soil" button.
7. Turn the program selector to "End".
8. Turn off the washer using the "On/Off"
To activate the safety lock
Before activating the lock:
button.
To deactivate the safety lock
– the drum door must be closed,
Repeat steps 1. through 6. The "Door
Lock" indicator goes out.
– the program selector must be at
"End".
1. Turn on the washer using the "On/Off"
button.
2. Press the "Heavy Soil" button and
hold the button pressed in during
steps 3. to 5.
3. Turn the program selector slowly step
by step clockwise to
"COTTONS/ 60 °C".
4. Turn the program selector slowly step
by step counterclockwise to "End"
and stop.
21
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Washer care
,Before cleaning the appliance,
disconnect the power supply by un-
plugging the unit or manually "trip-
ping" the circuit breaker.
Cleaning the washer
^ Clean the exterior of the washer with
a mild solution of non-abrasive deter-
gent or soap and water, and wipe dry
with a soft cloth.
^ Clean the drum with a stainless steel
cleaner specially formulated for use
in a washer, available from Miele’s
Technical Service Department
part # 00 077 927.
^ Clean the dispenser compartments
and the fabric softener duct.
Cleaning the detergent drawer
Detergent residue should be cleaned
out regularly.
^ Remove the siphon tube from the
compartment § and rinse under
warm water.
,Do not use chemical solvents,
abrasive cleaners, glass or all pur-
pose cleaners!
These can damage plastic surfaces
and other parts. Do not use a hose
to clean off the washer.
^ Pull out the detergent drawer until it
stops. Press down on the red release
lever and pull the drawer out of the
machine.
22
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Washer care
Cleaning the drain pump and
lint trap
^ Place a 2 quart capacity container
underneath the drain tube.
Occasionally small objects (buttons,
coins, etc.), may find their way into the
lint trap. If the machine does not drain
completely, the lint trap should be
checked to ensure that it is free of for-
eign objects.
^ Turn the lint trap lid counterclockwise
2 - 3 times. Do not remove it. About
2 quarts of water will drain out of the
hose.
If the main drain hose is clogged, more
water will be retained in the machine
(max. 6.5 gal). In this case, tighten the
lint trap lid and empty the container be-
fore repeating the procedure as often
as necessary.
^ To clean the lint trap, remove the tool
from behind the detergent dispenser
drawer.
,Caution: If the laundry has been
washed at a high temperature, the
water draining out of the machine
will still be hot! Stop and allow it to
cool before proceeding.
^ Open the lint trap door.
23
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Washer care
Once the flow of water stops:
^ Clean the inside of the lint trap hous-
ing.
Remove any detergent deposits or
foreign objects from the threads of
the filter housing and filter unit before
returning the lint trap.
^ Remove the lint trap lid.
^ Clean out any foreign objects or lint
from the filter.
^ Check that the drain pump impeller
(in the back of the chamber) rotates
freely by spinning with your hand.
^ Return the lint trap and tighten into
place.
,If the lint trap is not tightened se-
curely water will leak out when the
machine is used.
After cleaning:
^ Run the "Fine rinse" program.
This step is necessary to activate the
ball valve.
24
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Quick Guide
Remove this guide for easy reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
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Quick Guide
1. Prepare and sort the laundry
3. Select a program
Check the program guide, to determine
which program is best for the load be-
ing washed.
^ Empty pockets.
^ Sort laundry by fabric and color.
^ Pretreat stains.
4. Select the spin speed
2. Load the laundry
^ Turn on the washer using the "On/Off"
button.
^ Open the drum door using the "Door"
button.
^ Load the laundry.
^ Close the drum door.
Make sure clothes will not be caught
by the door.
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Quick Guide
5. Select wash options (if needed)
7. Start the program
8. Activate the program lock
(if necessary)
^ Hold the "START" button until the
"Door Lock" indicator lights up.
9. Unload the laundry
6. Add detergent
^ Open the drum door using the "Door"
button.
^ Remove the laundry.
^ Turn off the washer using the "On/Off"
button and turn the program selector
to "End".
^ Close the drum door.
j = Detergent for the main wash
i = Only add detergent (1/4 of the
total recommended amount of
detergent) to this compartment
if the heavy soil wash option
is selected.
§
= Fabric softener or liquid starch.
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Quick Guide
Program guide
Temperature Care symbols Fabric
Cottons
Available wash options: Soak, Heavy soil, Extended, Sensitive
95 °C /
very hot
F
–
white household linens 100 % cotton sheets, cloth diapers, towels,
etc. to be sanitized. Not for use with cloth-
ing with elastic.
60 °C / hot
50 °C / hot
40 °C / warm
20 °C / cold
8
E
7
6
–
sturdy white cottons
light colors
Underwear, cotton t-shirts, socks.
Colorfast items.
C
B
A
bright colors
dark colors
Black items, mixed loads.
PERMA PRESS Available wash options: Soak, Heavy soil, Extended, Sensitive
60 °C / hot
8
E
7
–
whites
For cotton blends, easy-care cottons, wrin-
kle-free items. Polyester blends and syn-
thetics such as acrylic, nylon, ramie.
Fabric softener can be dispensed in the final
rinse of these programs to reduce static cling.
50 °C / warm
40 °C / warm
C
B
light colors
bright colors
20 °C / cold
6
A
dark colors & tempera- Spandex, microfibers, etc.
ture sensitive fabrics
Drain / Spin No available wash options
DELICATES Available wash options: Soak, Heavy soil, Extended
40 °C / warm
30 °C / cold
cold / cold
7
6
6
B
A
–
light colors
dark colors
For synthetics, machine washable silks,
satin, hosiery, lingerie, lace or crocheted
(non-wool) items, curtains and knits.
lace or sheer fabrics,
embroidered items.
SILK
No available wash options
ß / cold
6
A
silk and silk blends,
lingerie and hosiery
Ideal for machine and hand washable silks
and other non-wool handwashable garments
WOOLENS
40 °C / warm
30 °C / cold
cold / cold
Jeans
No available wash options
7
6
–
B
A
–
light colors
For hand washable and machine washable
wool and wool blends (e.g. lamb’s wool,
chashmere, mohair, angora, etc.)
dark colors
delicate woolens
No available wash options
denim
40 °C
7
B
Dress shirts Available wash options: Soak, Heavy soil, Extended
40 °C
7
B
Starch
No available wash options
Fine rinse
No available wash options
28
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Washer care
Cleaning the water inlet filters
^ Clean the filter under running water
and carefully remove any large parti-
cles. Replace the filter and seal and
reconnect the hose.
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked and cleaned if nec-
essary every 6 months. This may have
to be done more frequently with some
water supplies.
^ Slowly turn on the valve and check
for leaks.
,Inspect the hose regularly. The
hose must be in good condition to
withstand high water pressure. The
hose should be replaced if there are
small cracks in the surface, or if it
has been otherwise damaged or cut.
Cleaning the inlet hose filter
^ Turn off the water valve.
^ Unscrew the inlet hose from the valve
by turning the connector counter-
clockwise using a wrench if neces-
sary.
Cleaning the filter in the inlet
valve
^ Using a wrench, carefully loosen and
remove the plastic hose connector on
the inlet valve.
^ Remove the rubber seal, 1, from the
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Using needle nose pliers, withdraw
the plastic filter by pulling on the bar
(see illustration). Rinse under water
and return parts.
Both filters must be put back in
place after cleaning.
25
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Frequently asked questions
With the following guide, minor problems can be fixed without a service call.
The program will not start.
What if …
Possible cause
Fix
the program indicator
"Anti-crease/End" does power.
not light, or the START
The washer has no
Check whether:
– it is plugged in.
– if the circuit breaker
button does not blink?
has tripped.
the "Door Lock" indica- The lock function is acti- Deactivate the lock
tor blinks? vated. function.
The program stops and a fault indicator blinks.
What if …
Possible cause
Fix *
the fault indicator
"Check drain" blinks?
The drain is blocked.
Clean the lint trap and the
drain pump.
The drain hose is too
high.
The maximum drain
pump height is 3 ft (1m).
the fault indicator
The water inlet is blocked. Open the water valve.
"Water intake" blinks?
The inlet hose filter is
clogged.
Clean the filter under run-
ning water and carefully
remove any large parti-
cles.
the "Soak", "Heavy soil" There is a fault.
or "Sensitive" indica-
tors blink?
Start the program one
more time. If the fault
message appears again
call Miele’s Technical Ser-
vice Department.
* To turn off the fault indicator light: Turn off the washer with the "On/Off" button
and turn the program selector to "End".
26
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Frequently asked questions
The program runs normally but a fault indicator lights up.
What if …
Possible cause
Fix *
the "Check drain" indica- The drain is blocked. Clean the lint trap and the
tor blinks?
drain pump.
the "Water intake" indica- The water intake is
Check whether:
tor blinks?
impaired.
– the water valve is open.
– the inlet hose is kinked.
The inlet hose filter is Clean the filter under run-
dirty.
ning water and carefully
remove any large particles.
the "Oversudsing" indi-
cator lights?
The machine has
oversudsed.
Run a drain cycle.
Only use the recommended
amount of a high efficiency
detergent.
the "Main Wash" indica- There is a fault.
tor blinks in the program
Start the program once
more.
sequence display?
If the fault message ap-
pears again call Miele’s
Technical Service Depart-
ment.
the "Anti-crease/End" in- The program selector Turn the program selector to
dicator blinks in the pro- was moved to a differ- the original position.
gram sequence display? ent setting after the
program started.
* To turn off the fault indicator light: Turn off the washer with the "On/Off" button
and turn the program selector to "End".
27
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Frequently asked questions
Poor wash results.
What if …
Possible cause
Fix
the washer shakes dur- The washer’s feet are
Level the machine (see In-
ing the spin cycle?
not resting evenly on the stallation Instructions.)
floor.
The shipping struts
Remove the shipping struts.
have not been removed.
the wash is too wet af- The spin speed was too Next time select a higher
ter the final spin?
low.
spin speed.
there are unusual
sounds coming from
the drain pump?
There is no fault.
Lapping sounds at the be-
ginning and end of the
pump process are normal.
the light ring does not The washer has turned To turn the light ring back
light?
off the light ring to con- on, press a wash option
serve energy.
button or turn the program
selector.
detergent residue re-
mains in the dispenser too low.
drawer?
The water pressure is
– Clean the water intake
hose filter under running
water and carefully re-
move any large particles.
– Select the "Sensitive"
wash option with the next
load.
Detergent used with a
Add detergent to the dis-
water softener tends to penser before adding a
become sticky.
water softener.
the fabric softener is
not completely dis-
pensed or too much
water remains in the §
compartment?
The siphon tube is ei-
ther incorrectly posi-
tioned or clogged.
Clean the siphon tube, see
"Washer care / Cleaning the
detergent dispenser
drawer".
The dispenser drawer
Make sure the drawer is in
was not pushed in when all the way.
the fabric softener was
being dispensed.
28
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Frequently asked questions
What if …
Possible cause
Not enough detergent
Fix
the laundry has a
– Add more detergent.
gray sticky residue? was used to dissolve
greasy deposits in heavily
soiled laundry.
– Before washing more
laundry run an empty load
on "COTTONS/60°C" with
detergent to clean out the
machine.
there is white deter- The detergent was not
– Before drying, remove
white residue with a brush
for clothes.
gent residue on
dark laundry?
completely dissolved be-
cause of hard water.
– In the future, add a water
softener to the detergent.
29
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Frequently asked questions
The door will not open when the "Door" button is pressed.
Fault
Fix
The washer is not hooked Insert the plug into the outlet.
up to electricity.
The washer is not turned Turn on the washer using the "On/Off" button.
on.
The child safety lock is
activated.
Deactivate the child safety lock as described in
"Locking the washer."
The electronic lock func- Deactivate the electronic safety lock as described
tion is activated. in "Locking the washer."
The door was not closed Push on the drum door and at the same time press
correctly.
the "Door" button.
There is still water in the
Clean the lint trap and the drain pump.
drum and the washer can See "Washer care".
not drain it out.
The "hold" spin speed
was selected.
Select a spin speed to continue the program. Once
the program ends you will be able to open the
door.
The "no spin" speed was Turn the program selector to "Drain/Spin". Select a
selected.
spin speed and press "START". Once the program
ends you will be able to open the door.
To protect from scalding the drum door can not be opened if the wash water
temperature is over 55°C.
30
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Frequently asked questions
Opening the drum door during ^ Drain the water from the washer as
described in "Washer care /
"Cleaning the drain pump and lint
trap."
a power failure
^ Open the detergent dispenser
drawer.
,Make sure the machine is off
and the drum has stopped turning.
A moving drum is dangerous.
^ Remove the tool.
^ To open the door, pull down on the
ring in the upper right corner of the
access area.
^ Open the lint trap door.
31
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After Sales Service
In the event of any fault which you can-
not fix yourself, please contact:
PC Update
The indicator marked PC allows a servi-
ce technician to update your machine’s
wash programs if new programs are
developed or new fabrics are intro-
duced.
– Your Miele Dealer
or
– The Miele Technical Service
Department
USA 1-800-999-1360
CDN 1-800-565-6435
When contacting the Technical Service
Department, please quote the model
and serial number of your appliance.
Both can be found on the data plate
visible above the front glass on the in-
side of the door.
32
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Contents
Disposal of an old appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Remove the shipping struts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Adjust the four leveling feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Water connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Connection to the drain system. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
34
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Help protect our environment
Disposal of the packing
materials
Disposal of an old appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling authority about the
possibilty of recycling these materials.
The cardboard box and packing materi-
als protect the appliance during ship-
ping. They have been designed to be
biodegradable and recyclable.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an old
appliance, unplug it from the outlet and
cut off its power cord and remove any
doors to prevent hazards.
Ensure that any plastic wrappings,
bags etc. are disposed of safely and
kept out of the reach of children. Dan-
ger of suffocation! Please recycle.
35
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Installation
Front view
aPower cord
dDetergent dispenser drawer
eControl panel
bHigh pressure intake hoses
blue mark for cold water
red mark for hot water
fDrum door
gAccess panel to lint trap and drain
cFlexible drain hose with detachable
pump
swivel elbow (drain options shown)
hFour height adjustable feet
36
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Installation
Installation site
If the installation must be on a wooden
joist floor:
Horizontal access washers should be
installed on the ground floor or base-
ment of the construction for best re-
sults.
^ Install the unit on a 1 1/4" thick,
23 5/8" x 23 5/8" wide plywood base.
Ideally the base should be large
enough to span several joists and
should be anchored to the joists and
not just the floor boards.
A concrete floor is the most suitable
surface for the washer. Concrete floors
are less prone to vibration during the
spin cycle than wooden floors.
,If the machine is installed on a
raised platform it must be secured
with retaining clips available from
your dealer or the Miele Technical
Service Department.
If installed on a masonary or con-
crete base, the base should have a
1/2" to 3/4" high rim. This must be
done to prevent the washer from vi-
brating off the stand during the spin
cycle.
The corner of a room where the stability
of the floor is at its greatest is the best
place to install the washer.
Note:
– The machine must be levelled and
securely positioned.
– To avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
37
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Installation
Installation beneath a counter
Washer / Dryer Stack
This Miele washing machine can be in-
stalled as part of a washer dryer stack
in combination with a Miele tumble
dryer. The dryer can only be stacked on
top of the washer and never vice versa.
If a countertop is placed over the
washer, at least a 1/4" gap must be
left between the top of the machine
and bottom of the countertop; and
nothing should be within 1/2" of any
other side of the washing machine.
The stacking kit, part # 12 996 026, is
available from the Miele Technical Ser-
vice Department or your Miele dealer.
A washer and dryer should never
be stacked without using the
proper stacking kit. Doing so is
extremely dangerous, as the dryer
may vibrate off of the washing
machine during use.
38
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Installation
Installation
Remove the shipping struts
– Lift the machine from its shipping
pallet and move it to the installation
site.
– Do not lift the washer by the drum
door.
– Ensure that the machine’s feet and
the floor are dry to prevent slippage
during the spin cycle.
^ Turn the left shipping strut counter-
clockwise 90°.
^ Turn the right shipping strut clock-
wise 90°.
39
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Installation
,Movement of the washer without
the shipping struts in place should
be kept to a minimum. The struts
must be reinstalled before the ma-
chine is moved. The shipping struts
should be stored in a safe place for
future use.
^ Reinstall the struts by reversing the
above procedure.
^ Withdraw the two struts together with
the support plate.
^ Plug the two holes with the plastic
caps provided.
40
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Installation
Level the washer
To ensure smooth operation the washer
must be level.
^ Unscrew each of the four feet as
much as necessary by turning both
the foot, 1, as well as the locking ring,
2, to the left using a screwdriver.
^ Remove the support and stand the
machine on its feet.
Failure to level the machine can result
in increased water and energy con-
sumption as well as the washer "bang-
ing" in the spin cycle or "walking"
across the floor during use.
^ Check that the machine stands level.
^ Repeat this procedure until the ma-
chine stands level.
^ Once level, hold the foot, 1, immobile
with a wrench. At the same time turn
the locking ring, 2, to the right using
a screwdriver.
Adjust the four leveling feet
The washer is levelled by adjusting the
four feet.
^ Tip the machine slightly and place a
support, such as a block of wood,
underneath it.
,All four locking rings must be
tight against the bottom of the ma-
chine. In addition, check to see that
the feet were not inadvertently un-
screwed while tightening the rings.
Running a machine that is not level
or whose feet are not tight may
cause damage to both the machine
and its surrounding area.
,CAUTION: The washer is heavier
than it looks! When tipping the ma-
chine be careful that it does not slip.
Take care not to injure yourself or
damage any surrounding furniture.
41
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Plumbing connection
Water connection
Tips for a hot water connection
Connect the cold water intake hose
(blue mark) to the cold water valve and
the hot water intake hose (red mark) to
the hot water valve.
– The hot water temperature from the
hot water valve must not exceed
60°C, the ideal temperature is 55°C.
– If there is no water pressure at the
hot water inlet, the unit automatically
switches to cold water after several
minutes.
If the machine is being connected to a
cold water supply only, both the hot
and cold water intake hoses must be
attached to the cold water valve
through the use of a Y adapter (avail-
able at a hardware store). Both hoses
must be connected to a water source,
or the machine will not function prop-
erly. Do not connect the washer to hot
water only.
Turn on the valve(s) and check for
leaks. The water pressure must be
within 15-145 psi (1-10 bar). If the water
pressure is greater that 145 psi
(10 bar), a pressure reducer must be
installed. If the water pressure is below
15 psi (1 bar), there will not be enough
water available for a complete fill.
The water intake hoses are equipped
with screen filters. Please do not re-
move these filters except for cleaning.
42
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Plumbing connection
The washing machine can be con-
nected to a potable water supply. A
non-return valve is not required unless
required by building code.
The washing machine has 1/2" pressure
hoses with 3/4" female hose thread con-
nections.
To protect the inlet valve, the two fil-
ters - one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve -
must be in place during use.
If there is no water hookup contact a
plumber to install a connection.
Make sure that the sealing ring is
seated properly on the hose connector.
Only replace the hose with a genuine
Miele hose or with a hose able to with-
stand up to 145 psi (10 bar) pressure.
The water valve connector must also be
able to withstand 145 psi (10 bar).
43
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Plumbing connection
Connection to the drain
system
^ The machine drains using a pump
with a maximum delivery height of
3 ft.
The 5 ft. drain hose may be connected
as follows:
^ Make sure there are no kinks in the
drain hose.
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet.)
^ If desired, the drain hose may be ex-
tended to run 16 ft maximum as long
as the 3 ft height is not exceeded.
Hose extensions are available from
your dealer or Miele’s Technical Ser-
vice Department.
2. To a stand pipe: place the drain
hose into a 1 1/2" stand pipe and
firmly secure it.
3. To a floor drain: The machine is
equipped with an airgap/anti-siphon-
ing system so that no minimum drain
height is required.
44
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Electrical connection
ELECTRICAL INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In
the event of malfunction or break-
down, grounding will reduce the risk
of electric shock by providing a path
of least resistance for electric cur-
rent. This appliance is equipped with
a cord having an equipment-ground-
ing conductor and a grounding plug.
The plug must be plugged into an
appropriate outlet that is properly in-
stalled and grounded in accordance
with all local codes and ordinances.
This installation should be done by an
experienced and qualified technician,
in accordance with local codes and
regulations.
The washing machine is supplied with a
5’ 3" long, 4 wire cord, ending in a
NEMA 14-30 P plug, ready for connec-
tion to a 120/208-240 V, 15 A, 60 Hz,
AC power supply.
The proper outlet can be purchased
from an electrical supply dealer or from
the Miele Technical Service Dept. Ask
for a NEMA 14-30 R receptacle.
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative or personnel
if you are in doubt as to whether the
appliance is properly grounded.
"EASY INSTALLATION KIT"
If you don’t have a dedicated 4 wire,
120/208-240 V, 15 Amp line for this ap-
pliance, but you have a 240 V, 30 Amp
line, you can use an optional "Easy In-
stallation Kit", which will allow you to
connect this appliance to that line.
Do not modify the plug provided with
the appliance: if it will not fit the out-
let, have a proper outlet installed by
a qualified electrician.
This dual receptacle, wall mounted
connection box can ONLY be used for
connecting a Miele 1900 series clothes
washer and 1500 series clothes dryer
to an existing 30 Amp (NEMA 10-30R)
outlet.
For more information on the "Easy In-
stallation Kit" or if you have questions
concerning the electrical connection
please contact:
USA 1-800-999-1360
CDN 1-800-565-6435
45
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