Operating and Installation
Instructions
Washer
W 1215
en - US, CA
To prevent accidents and
machine damage,
read these instructions
before installation or use.
M.-Nr. 05 874 921
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Contents
Quick Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Cleaning the water inlet filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the inlet hose filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Cleaning the filter in the inlet valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Changing the light bulb . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Frequently asked questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
A wash program cannot be started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
The program was interrupted and a fault message appears. . . . . . . . . . . . . . . . . 31
General issues with the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Poor wash results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
The door will not open when the "Door" button is pressed. . . . . . . . . . . . . . . . . . . 34
Opening the drum door during a power failure . . . . . . . . . . . . . . . . . . . . . . . . . . 35
After sales service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Installation instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Help protect our environment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Front view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Back view. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Installation site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Removing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Installing the shipping struts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Level the washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installation beneath a counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Washer stand with drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Washer / Dryer Stack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Plumbing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Water connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Drainage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Electrical connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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IMPORTANT SAFETY INSTRUCTIONS
Do not wash articles that have been
~
,WARNING - To reduce the risk of
fire, electric shock or injury to
persons while using your appliance
follow basic safety precautions,
including the following:
previously cleaned, washed, soaked or
spotted with gasoline, dry-cleaning
solvents or other flammable
substances. These articles give off
vapors that could ignite or explode. Do
not add these items to the wash load.
Read all instructions before using
~
Under certain conditions, hydrogen
~
the appliance.
gas may be produced in a hot water
system that has not been used for 2
weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has
not been used for such a period, turn
on all hot water faucets and let the
water flow from each for several
minutes before using the washing
machine. This will release any built-up
hydrogen gas. Do not smoke or use an
open flame during this time, the gas is
flammable.
GROUNDING INSTRUCTIONS
~
This appliance must be grounded. In
the event of malfunction or breakdown,
grounding will reduce the risk of
electric shock by providing a path of
least resistance for electric current. This
appliance is equipped with a cord
having an equipment-grounding
conductor and a grounding plug. The
plug must be plugged into an
appropriate outlet that is properly
installed and grounded in accordance
with all local codes and ordinances.
Before the appliance is removed for
~
service or discarded, remove the door.
WARNING - Improper connection of
~
Do not reach into the appliance if
~
the equipment-grounding conductor
may result in a risk of electric shock.
Check with a qualified electrician if you
are in doubt as to whether the
the drum is moving.
Do not install or store this appliance
~
where it will be exposed to the weather.
appliance is properly grounded.
Do not tamper with
~
Do not modify the plug provided
the controls.
~
with the appliance - if it will not fit the
outlet, have a proper outlet installed by
a qualified electrician.
Do not repair or replace any part of
~
the appliance or attempt any servicing
unless specifically recommended in
these operating instructions.
Do not allow children to play on or in
~
the appliance. Close supervision is
necessary when the appliance is used
near children.
SAVE THESE INSTRUCTIONS
4
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Guide to the washer
Control panel
aProgram selection buttons e-
For selecting a program.
g"Buzzer" button
hFault indicators
bWash options
Special features to enhance a wash
program.
i"Delay Start" button
For delaying the start of a program.
j"Start / Stop" button
Begins the wash program or
interrupts a program.
cTemperature button
For selecting the desired wash
temperature.
k"On / Off" button
Turns the machine on and off.
dSpin speed button
For selecting the desired spin speed.
l"Door" button
Opens the drum door.
ePC Indicator
Allows a service technician to check
and update the wash programs.
mDisplay (hr / min)
Shows the delayed start time and the
countdown to the end of the
program.
fProgram status display
Shows the current cycle of the wash
program.
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Before using for the first time
The appliance must be correctly
installed and connected before the
first use. Please see the "Installation
instructions".
This washing machine has
undergone thorough functional
testing in the factory, there may be
some residual water in the drum
from this process.
For safety reasons, it is not possible to
run a spin cycle before the first use. A
program must be run without laundry
and detergent to flush out any residual
water from the factory testing process,
as well as to activate the spin cycle.
^ Turn on the water valve.
^ Press the "On / Off" button.
^ Select the "Extra White" program with
the program buttons.
^ Press the "Start / Stop" button.
Once the program ends, the washer
can be used for laundry.
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Using the washer
1. Prepare and sort the laundry General tips
^ Empty all pockets.
– Dark fabrics often bleed the first few
times they are washed. They should
be washed separately several times
before being included in a mixed
load.
– Remove any lead weights or strips
from curtains before washing.
– Loose underwires should be
removed or sewn in place before
washing.
– Woolens and knitted garments
should be turned inside out.
– Close zippers and hooks and eyes
before washing.
,Foreign objects left in pockets
(e.g. nails, coins, paper clips, etc.)
can cause damage to clothes and
the machine.
– Comforter covers and pillowcases
should be fastened in order to
prevent small items from rolling
inside of them.
^ Sort the laundry.
Do not machine wash items if it is not
recommended on the fabric care label.
Only wash items in the machine that are
labeled machine washable by the
manufacturer. Most garments have a
fabric care label in the collar or side
seam. Sort the laundry by care label
and color.
^ Pretreat stains.
Tough stains (e.g. blood, egg, coffee,
tea, etc.) or badly soiled areas (e.g.
collars and cuffs) should be penetrated
with a stain remover or a paste made
from powdered detergent and warm
water.
,Do not use chemical solvents in
the machine.
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Using the washer
2. Load the laundry
3. Select a program
^ Turn on the washer using the
"On / Off" button.
^ Open the drum door using the "Door"
button.
^ Load the laundry into the drum. For
best results, wash mixed loads of
small and large items. This will
improve washing effectiveness and
help distribute the load evenly.
Note: Overloading the washer will
cause poor wash results and wrinkling.
^ Press the "PROGRAMS" button e or
- until the desired program indicator
lights.
^ Close the drum door.
To prevent damage to the door seal
and clothing, make sure that there is
nothing caught between the drum
door and the seal.
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Using the washer
Program guide
Temperatures Fabric
Spin
speed
Laundry
care
symbol
Normal
Hot
Options: Extended, Heavy Soil, Soak, Sensitive
D
C
B
A
e
Max For a rapid wash of colorfast items and
mixed loads made from cottons and
High
linen, e.g. jeans, t-shirts, underwear,
Very Warm
Warm
socks.
Cold
No Heat
Wrinkle-free
Hot
Options: Extended, Heavy Soil, Soak, Sensitive
D
C
B
A
e
Med For cotton blends, polyester blends
and synthetics, e.g. acrylic, nylon,
ramie. Fabric softener can be
Very Warm
Warm
dispensed in the final rinse of these
programs to reduce static cling.
Cold
No Heat
Sanitize
Sanitize
Very Hot
Options: Extended, Heavy Soil, Soak, Sensitive
F
E
Max For white items with special hygienic
demands, e.g. baby clothing,
High
underwear, towels.
Extra White
Sanitize
Very Hot
Hot
Options: Extended, Heavy Soil, Soak
F
E
D
Max For white items without special
hygienic demands.
High
Delicates
Warm
Options: Extended, Heavy Soil, Soak
B
A
e
Low For delicate machine washable
clothing, e.g. satin, hosiery, lingerie,
lace or crocheted (non-wool) items.
Cold
No Heat
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Using the washer
Temperatures Fabric
Spin
speed
Laundry
care
symbol
Woolens /
Warm
Options: Sensitive
B
A
e
High For hand and machine washable wool
and wool blends.
Cold
Med
No Heat
Silk
Options: Sensitive
Cold
A
Slow For hand and machine washable silks
and other non-wool hand washable
garments.
No Heat
e
Handwash / Options: Extended, Heavy soil, Sensitive
Warm
B
A
e
Med For hand washable items with no wool
or silk content.
Cold
No Heat
Sturdy
Warm
Options: None
B
A
e
Med For a mixed load of colorfast or perma
press items, or for cotton blends.
Low
Cold
No Heat
Custom
Sanitize
Very Hot
Hot
Options: Extended, Heavy Soil, Soak, Sensitive
F
E
D
C
B
A
e
Max All options can be selected individually
for colorfast or white items.
High
Med
Low
Very Warm
Warm
Slow
Hold
Cold
No Heat
No
Spin
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Using the washer
4. Select wash options
(if needed)
Extended
For laundry with normal to heavy soiling
or stains.
The upper button selects the following
"OPTIONS":
The main wash cycle time for the wash
program will be extended.
– Extended
– Extended and Heavy Soil
– Extended and Soak
– Heavy Soil
Heavy Soil
For heavily soiled laundry where a
pretreatment is necessary to remove
surface soiling.
– Soak
Soak
– No selection
For heavy soiling and stubborn stains
(e.g. blood, grease, chocolate) that
require soaking before the main wash.
The lower button selects the "Sensitive"
option.
The preset soak time is 2 hours.
Sensitive
An additional final rinse that will wash
away detergent residue and scents.
Buzzer
A buzzer signals the end of the wash
program, or after "No Spin".
The buzzer will sound until the washer
is turned off. Once activated, the
buzzer is active in all programs unless
turned off.
^ Select the desired "OPTIONS". Press
the upper button until the indicator of
the desired wash option lights.
See the "Program Guide" to determine
which options can be selected in each
program.
The warning sound (indicating a fault
has occurred) will activate independent
of whether the buzzer is turned on or
off.
If the wash option chosen is not
compatible with the program, the
indicator light will go out when the
button is released.
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Using the washer
5. Select the temperature and
spin speed
Program
Spin speed
High
Normal
The default temperature and spin
speed will automatically be selected for
each program. However, you can
adjust the temperature and spin speed
within the parameters of the selected
wash program.
Wrinkle Free
Sanitize
Med
High
Extra White
Delicates
Woolens /
Silk /
High
Low
High
Slow
Handwash /
Sturdy
Med
Med
Custom
Max - No Spin
The laundry is spun after the main
wash and between the rinse cycles.
Reducing the final spin speed will also
reduce the rinse spin speeds. If in the
programs "Sturdy" and "Custom" a spin
speed lower that "Med" is selected, an
extra rinse cycle is added to remove
any detergent left in the laundry.
^ Press the "TEMP" and "SPIN" buttons
until the indicator of the desired
setting lights.
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Using the washer
Special spin options
No spin
^ Select "No spin".
Hold
The laundry is not spun after the final
rinse, but the water is drained away.
After the drain cycle, the washer goes
immediately into the Anti-Crease cycle.
Spinning between these rinses is also
omitted in this setting. If "No Spin" is
selected in the programs "Sturdy" and
"Custom", an extra rinse cycle is
added.
(only for the "Custom" program)
^ Select "Hold".
The laundry is not spun and remains
soaking in water. This will prevent
wrinkles if the laundry is not removed
immediately at the end of the wash
program.
To start the final spin
^ Select the desired spin speed.
^ Press the "Start / Stop" T button.
To finish the program
^ Press the "Door" button.
The water will be drained away.
^ Use the "Door" button to open the
door.
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Using the washer
6. Add detergent
For optimum wash results, it is
important to use the correct amount of
detergent.
Too little detergent may cause:
– Ineffective cleaning of laundry;
fabrics may become gray and stiff
over time.
– Grease stains on the laundry.
– Hard water deposits on the heating
element.
^ Pull out the detergent dispenser
drawer and add detergent to the
compartments.
Too much detergent may cause:
– Oversudsing with minimal drum
movement; poor wash, rinse and
spin results.
j
i
= Detergent for the main wash
= Only add detergent (1/4 of the
total recommended amount of
detergent) to this compartment
if the "Heavy Soil" wash option
is selected.
– Higher water consumption through
an automatic, additional rinse cycle.
– Higher environmental burden.
§
= Fabric softener or liquid starch.
^ Close the detergent dispenser
drawer.
,Do not use detergents
containing chemical solvents.
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Detergent
Use only high efficiency, low
sudsing laundry detergent
formulated for front loading washing
machines.
For wool and wool blend fabrics, use a
detergent specially formulated for
woolens.
Follow instructions on the detergent
packaging to ensure the correct usage
and dosage amount. Adjust the amount
of detergent if the load is smaller or
more or less soiled than normal.
^ If you are using liquid detergent, use
the liquid detergent insert in the main
wash compartment j .
Add detergent to the main wash
compartment j at the beginning of
each wash program. Only add
detergent (1/4 of the total recommended
amount) to compartment i if the
"Heavy Soil" option was selected.
The insert helps to measure the correct
amount of detergent. It also prevents
the detergent for the main wash from
being used during the Pre-wash when
the "Heavy Soil" option is used.
Liquid detergent insert
Remove the insert from the
compartment j when powder
detergent is used.
,Do not use chlorine bleach!
An insert is supplied in the drum of the
washer.
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Detergent
The amount of detergent used
depends on the level of soiling:
Water hardness
Hardness
level
Water
Water
German
quality
hardness hardness
Light soiling
in mmol/l
0 - 1.3
in °d
0 - 7
No soiling or stains are visible.
I
soft
Normal soiling
II
moderate
1.3 - 2.5
over 2.5
7 - 14
Some visible soiling or a few light
stains.
III
hard to
over 14
very hard
Heavy soiling
Water softener
Very visible soiling or stains.
If the water hardness level is between II
and III, you can soften the water to
reduce detergent consumption.
The size of the load and the water
hardness level in your area have an
impact on the amount of detergent
necessary to obtain optimum wash
results. If you do not know the water
hardness level in your area, contact
your local water authority.
The detergent packaging should
indicate the correct amount to use in
your machine. Add the detergent, then
add the water softener. You can then
use the recommended amount of
detergent for water hardness level I.
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Detergent
Fabric softener
Never mix fabric softener and starch
together in the fabric softener
compartment §. This will clog the
dispenser.
Fabric softener added to the wash
program will make fabrics feel softer
and will reduce static cling in the dryer.
^ Open the lid of the fabric softener
compartment §.
^ Pour liquid fabric softener into the
compartment according to the
manufacturer’s instructions. Do not
exceed the maximum fill level
marked inside the compartment, as
the excess will prematurely activate
the siphon and be wasted.
^ Close the compartment lid and push
in the dispenser drawer.
The fabric softener will automatically be
dispensed during the final rinse cycle.
A small amount of water will remain in
the compartment at the end of the
program.
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Detergent
Starch
Fabric dye
Mild liquid starch is a synthetic starch
wash used to give fabrics some
stiffness. Starching can be included in
any wash program as part of the final
rinse.
Do not use fabric dyes in this
washer!
^ Open the fabric softener
compartment §.
^ Add the recommended amount of
starch to the compartment.
Do not exceed the maximum fill
level.
^ Close the compartment lid and push
in the dispenser drawer.
^ The starch will be dispensed during
the final rinse.
At the end of the program, a small
amount of water will remain in the fabric
softener compartment.
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Using the washer
7. Select Delay Start (if
needed)
8. Start the program
^ Press the flashing "Start / Stop"
button to begin the program.
If you wish, the start of the wash
program can be delayed to have a load
completed at a later time. Delay start
allows you to delay the start of a
program for 30 minutes to a maximum
of 24 hours.
The display will show the maximum
program run time. It will count down in
minutes. For the first 10 minutes, the
washer calculates the water
absorbency of the laundry, possibly
lengthening or shortening the overall
program time.
^ Press the "Delay Start" button. The
delay start time will be extended with
each press of the button.
9. Activate the program lock
(if necessary)
– For less than a 10 hour delay, the
delay time extends in 30 minute
increments.
^ Press the "Start / Stop" button until the
"Child Lock" indicator lights.
– For more than a 10 hour delay, the
delay time extends in 1 hour
increments.
See "Locking the washer" for further
details.
Canceling Delay Start
^ Press the "Delay Start" button until 24
appears in the display, press once
more and the action will be canceled.
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Using the washer
10. Remove the laundry
The "STATUS" indicator "Anti-Crease /
End" will be displayed at the end of the
program.
^ Use the "Door" button to open the
drum door.
Do not attempt to remove laundry
from the washer if the drum is
turning. You may seriously injure
yourself. If the drum turns with the
door open, contact Miele’s
Technical Service Department.
^ Check the folds of the door seal for
any small articles which may have
been trapped.
^ Remove the laundry.
Check the drum for any missed
pieces of laundry. Items
inadvertently left in the washer may
be damaged (e.g. shrink or discolor)
during the next wash cycle.
^ Turn the washer off using the
"On / Off" button.
^ Close the drum door.
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Using the washer
Canceling a program
Making changes to the
program
You can cancel a wash program any
time after a program starts.
– A program change is not possible
once a program has started. To
select a different program, the
^ Press the "Start / Stop" button.
The washer drains the wash water away
and the program is canceled.
started program must be canceled.
– The buzzer can be turned on or off.
To add or remove laundry
– A spin speed can be selected until
the final spin starts.
^ Press the "Door" button.
No changes can be made if the
program lock is activated.
To select another program
^ Turn off the washer using the
"On / Off" button.
^ Turn on the washer using the
"On / Off" button.
Interrupting a program
^ Turn off the washer using the
"On / Off" button.
To continue the program
^ Turn on the washer using the
"On / Off" button.
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Using the washer
Adding / removing laundry
during a wash program
The drum door cannot be opened if:
– the water temperature is greater than
130°F (55°C).
You can interrupt the following
programs to add or remove a piece of
laundry:
– the water level is too high.
– the final spin has started.
– the program lock is activated.
– Normal
– Wrinkle-free
– Sturdy
If you press the "Door" button during
any of these conditions, the "Child
Lock" indicator will light.
^ Use the "Door" button to open the
door.
^ Add or remove the piece of laundry.
^ Close the drum door.
The program will continue
automatically.
Note
Once the program has started, the
washer cannot make adjustments for
the load size.
The time remaining will automatically
adjust.
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Locking the washer
Electronic program lock
Child Safety Lock
Washer in use
Washer not in use
The program lock prevents the washer
from being opened or the program,
temperature or spin speed from being
changed during a wash program.
The Child Safety Lock can be activated
to prevent a child from operating or
climbing inside the washer.
When the Child Safety Lock is
activated, the drum door cannot be
opened and a program cannot be
started.
To activate the program lock
^ Once the wash program has started,
hold the "Start / Stop" button until the
"Child Lock" indicator illuminates.
To activate the Child Safety Lock
– The washer must be turned off.
– The drum door must be closed.
The program lock is now activated.
The washer can no longer accept
program changes.
Steps 1. to 4. must be carried out
within 5 secs or the washer will not
recognize the activated Child Safety
Lock.
At the end of the program, the program
lock is automatically unlocked.
To cancel the program lock
^ Hold the "Start / Stop" button until the
"Child Lock" indicator goes out.
1. Press and hold the "Sensitive" and
"TEMP" buttons until step 4.
2. Turn on the washer using the
"On / Off" button.
A dot shows in the display.
3. Press the "Extended / Heavy Soil /
Soak" button three times.
4. Release the "Sensitive" and "TEMP"
buttons.
The "Child lock" indicator flashes.
To deactivate the Child Safety Lock
^ Repeat steps 1. through 4.
The "Child Lock" indicator will go out.
23
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Cleaning and Care
Cleaning the drum
,Before cleaning the appliance,
disconnect the power supply by
unplugging the unit or manually
tripping the circuit breaker.
Miele suggests running a
"maintenance cycle" approx. once a
month to ensure that your washing
machine remains clean and free of any
soil buildup or odors.
Cleaning the washer
^ Do not add laundry to the drum.
^ Clean the exterior of the washer with
a mild solution of non-abrasive
detergent or soap and water. Wipe
dry with a soft cloth.
^ Select the "Sanitize" program.
^ Add a 1/4 cup of detergent to the
respective compartment (if desired).
^ Clean the drum with a stainless steel
cleaner specially formulated for use
in a washing machine. This type of
cleaner is available from Miele.
^ Run the program as normal through
to completion.
Desclaing the washer
If the correct amount of detergent is
dispensed, the machine should not
need to be descaled.
If the washer needs to be descaled,
use a descaling agent with corrosion
protection. These special descaling
agents can be purchased from Miele.
Use as directed on the packaging.
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Cleaning and Care
Cleaning the detergent drawer
Detergent residue should be cleaned
out regularly.
1. Remove the siphon tube from the
fabric softener compartment § and
rinse under warm water. Clean the
pipe on which the siphon tube is
attached.
^ Pull the detergent drawer out as far
as it will go. Press down on the red
release lever and pull the drawer out
of the machine.
2. Replace the siphon tube.
,Do not use chemical solvents,
abrasive cleaners, glass or all
purpose cleaners. These can
damage plastic surfaces and other
parts.
^ Clean the detergent drawer with
warm water.
^ Clean the siphon tube.
25
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Cleaning and Care
Cleaning the drain pump and
lint trap
,Caution: If laundry has been
washed at a high temperature, the
water draining out of the machine
will still be hot! Allow it to cool before
proceeding.
Occasionally, small objects (buttons,
coins, etc.) may become trapped in the
lint trap. If the machine does not drain
completely, the lint trap should be
checked to ensure that it is free of
foreign objects.
^ Turn off the appliance with the "On /
Off" button.
^ Turn the lint trap lid
counterclockwise. Do not remove it.
About 2 quarts (2 liters) of water will
drain out of the hose.
^ To clean the lint trap, remove the tool
from behind the detergent dispenser
drawer.
If the main drain hose is clogged, water
will be retained in the machine (a
maximum amount of 6.5 gal [25 l]).
If additional water remains in the
machine, tighten the lint trap lid and
empty the container. Repeat this
procedure as often as necessary.
^ Open the access panel.
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Quick Guide
Remove this guide for easy
reference
Please read all
instructions, especially
the "Important Safety Instructions",
before using the washer.
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Quick Guide
1. Sort the laundry.
3. Select a program
^ Select the desired program.
^ Empty all pockets.
Refer to the "Program guide" to
determine which program is most
suitable for the load being washed.
^ Sort the laundry by fabric and color.
^ Pretreat stains.
4. Select wash options (if needed)
2. Load the laundry
^ Turn on the washer using the "On /
Off" button.
^ Open the drum door by using the
"Door" button.
^ Press the upper button until the
indicator of the desired wash option
lights.
^ Load the laundry.
^ Close the drum door.
Make sure clothes will not be caught by
the door.
^ Press the lower button to select the
"Sensitive" wash option.
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Quick Guide
5. Select the temperature and spin
speed
7. Select Delay Start (if needed)
^ Press the "Delay Start" button.
8. Start the program
^ Press the "Start / Stop" button.
^ Press the "TEMP" and "SPIN" buttons
until the indicator of the desired value
lights.
9. Activate the program lock
(if necessary)
^ Hold the "Start / Stop" button until the
"Child Lock" indicator lights up.
6. Add detergent
10. Unload the laundry
^ Open the drum door using the "Door"
button.
^ Remove the laundry.
^ Place the recommended amount of
detergent into the main wash
^ Turn off the washer using the "On /
Off" button.
compartment j. If "Heavy Soil" is
selected, add 1/4 of the total amount
of detergent to the i compartment.
Place fabric softener or liquid starch
in compartment §.
^ Close the drum door.
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Quick Guide
Program guide
Normal
Woolens /
Options: Sensitive
Options:
Extended, Heavy Soil, Soak, Sensitive
Temperatures:
Temperatures:
Warm B, Cold A, No Heat e
Spin speed: High, Med
Hot D, Very Warm C, Warm B, Cold A,
No Heat e
Spin speeds: Max, High
Items:
For hand washable and machine washable
wool.
Items:
For a quick load of colorfast items.
Silk
Options: Sensitive
Wrinkle-free
Options:
Temperatures: Cold A, No Heat e
Spin speed: Slow
Extended, Heavy Soil, Soak, Sensitive
Temperatures:
Items:
Hot D, Very Warm C, Warm B, Cold A,
No Heat e
Spin speed: Med
For silk items.
Handwash /
Options: Extended, Heavy soil, Sensitive
Items:
Temperatures:
For clothing that tends to wrinkle easily.
Warm B, Cold A, No Heat e
Spin speed: Med
Sanitize
Options:
Items:
Extended, Heavy Soil, Soak, Sensitive
For hand washable items with no wool or silk
content.
Temperatures:
Sanitize F, Very Hot E
Spin speeds: Max, High
Sturdy
Options: None
Items:
Temperatures:
For a load of whites with special hygienic
demands.
Warm B, Cold A, No Heat e
Spin speeds:
Extra White
Med, Low
Options: Extended, Heavy Soil, Soak
Items:
Temperatures:
For a quick, mixed load of colorfast items.
Sanitize F, Very Hot E, Hot D
Spin speeds: Max, High
Custom
Options:
Items:
Extended, Heavy Soil, Soak, Sensitive
For a quick load of white items.
Temperatures:
Delicates
Sanitize F, Very Hot E, Hot D,
Very Warm C, Warm B, Cold A,
No Heat e
Options: Extended, Heavy Soil, Soak
Temperatures:
Warm B, Cold A, No Heat e
Spin speeds:
Spin speed: Low
Max, High, Med, Low, Slow, Hold, No Spin
Items:
Items:
For delicate clothing that wrinkles easily.
All options can be selected individually for
colorfast or white items.
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Cleaning and Care
Once the flow of water stops:
^ Check that the impeller (in the back
of the chamber) rotates freely by
spinning it with your hand.
^ Remove the lint trap lid.
^ Remove any foreign objects or lint
from the filter.
^ Return the lint trap and tighten into
place.
,If the lint trap lid is not tightened
securely, water will leak out when
the machine is used.
27
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Cleaning and Care
Cleaning the water inlet filters
,Inspect the hose regularly. The
hose must be in good condition to
withstand high water pressure. The
hose should be replaced if there are
cracks in the surface, or if it has
been otherwise damaged or cut.
The washer has two water inlet filters to
protect each inlet valve. These filters
should be checked every 6 months and
cleaned, if necessary. (This may need
to be performed more frequently with
some water supplies).
Cleaning the filter in the inlet
valve
Cleaning the inlet hose filter
^ Turn off the water valve.
^ Using a wrench, carefully loosen and
remove the plastic hose connector on
the inlet valve.
^ Using needle nose pliers, remove the
plastic filter (see illustration). Rinse
under water and return parts.
Both filters must be put back in
place after cleaning.
^ Unscrew the inlet hose from the valve
by turning the connector
counterclockwise using a wrench if
necessary.
^ Remove the rubber seal, 1, from the
connector.
^ Using needle nose pliers, grasp the
plastic filter, 2, and pull it out of the
hose connector.
^ Clean the filter under running water
and carefully remove any large
particles. Replace the filter, seal and
reconnect the hose.
^ Slowly turn on the valve and check
for leaks.
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Cleaning and Care
Changing the light bulb
A replacement bulb can be obtained by
contacting Miele.
A burnt out light bulb will not affect the
performance of the washer.
^ Insert the new light bulb into the
socket. Shift it back and forth until the
bulb falls into place, then turn
clockwise with the tool.
^ Remove the tool from behind the
detergent dispenser drawer.
^ Turn the washer on and open the
door.
A fault will appear and the washer
will not function if the light bulb is not
inserted correctly.
^ Disconnect the power supply to the
work area by unplugging the unit,
tripping the circuit breaker or
removing the fuse.
If this occurs reinsert the light bulb.
^ Insert the tool into the slit of the light
bulb, then turn counterclockwise until
resistance is felt.
^ Pull out the drum lighting.
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Frequently asked questions
, Repairs to electrical appliances must only be carried out by a qualified
and trained person in accordance with local and national safety regulations.
Repairs and other work by unqualified persons could be dangerous. The
manufacturer cannot be held responsible for unauthorized work.
The following section will help you avoid placing a service call by identifying
issues you may encounter while operating the machine:
A wash program cannot be started
Issue
Possible cause
Solution
The display stays
The washer has no
Check to determine if:
– the washer is plugged in.
blank and no indicator power.
illuminates.
– the circuit breaker has
been tripped.
The "Child Lock"
indicator flashes.
The electronic lock
Deactivate the lock function.
function is activated.
The door is not
The program will not
Close the drum door.
start after pressing the properly closed.
"Start/Stop T" button.
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Frequently asked questions
The program was interrupted and a fault message appears.
Issue
Possible cause
Solution*
The buzzer sounds, and The drain is blocked. Clean the drain pump and
the "Drain" indicator
flashes.
lint trap. See "Cleaning and
Care - Cleaning the drain
pump and lint trap".
"- - -". appears in the
display.
The drain hose is too The maximum drain pump
high.
height should not exceed
4 ft. (1.2 m).
The buzzer sounds, and The water intake is
Check to determine if:
the "Intake" indicator
flashes.
blocked.
– the water valve is open.
– the inlet hose is kinked.
"- - -". appears in the
display.
The inlet hose filter is Clean the filter under running
dirty.
water and carefully remove
any large particles.
The buzzer sounds, and There is a fault.
the "Intake" and "Drain"
indicators flash.
Call the Miele Service
Department.
"- - -". appears in the
display.
The buzzer sounds and
the "Soak" and "Rinse"
indicators flash. "- - -".
appears in the display.
There is a fault.
Restart the program.
If the fault message appears
again, call Miele’s Technical
Service Department.
* To turn off the fault message: Turn off the washer using the "On / Off" button.
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Frequently asked questions
General issues with the washer
Issue
Possible cause
Solution
The "Oversudsing"
indicator lights.
The machine has over Use less detergent in the
sudsed.
next wash program.
The "Main wash"
indicator flashes.
There is a fault.
Restart the program.
If the fault message appears
again, call Miele’s Technical
Service Department.
The washer shakes
The washer’s four feet Level the machine (see
are not resting evenly Installation Instructions).
on the floor.
during the spin cycle.
There are unusual
sounds coming from
the drain pump.
There is no fault. Lapping sounds at the beginning
and end of the pump process are normal.
A large amount of
detergent residue
remains in the
The water pressure is – Clean the water intake
too low.
hose filter under running
water and carefully
remove any large
particles.
dispenser drawer.
– Select the "Sensitive"
button.
The fabric softener is
not completely
The siphon tube is
Clean the siphon tube (see
incorrectly positioned "Cleaning and care-
dispensed, or too much or clogged.
water remains in the
fabric softener
Cleaning the detergent
dispenser drawer").
compartment §.
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Frequently asked questions
Poor wash results
Issue
Possible cause
Solution
The wash does not Liquid detergents do not – Use powdered bleach.
come clean with
liquid detergent.
contain bleaching
– Do not put liquid detergent
and stain remover together in
the same wash compartment.
agents. Fruit, coffee and
tea stains cannot be
effectively removed.
Laundry has a
gray, sticky
residue.
An inadequate amount
of detergent was used to
dissolve greasy deposits
in heavily soiled laundry
(e.g. grease, oils or
lotions).
– Add more detergent to the
laundry or use a liquid
detergent.
– Run the "Sanitize" program
without laundry using liquid
detergent to clean the
washer before using it for
laundry again.
There is white
The detergent was not
completely dissolved
because of hard water.
– After drying, remove white
residue with a clothing brush.
detergent residue
on dark laundry.
– Add a water softener to the
detergent for future loads.
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Frequently asked questions
The door will not open when the "Door" button is pressed.
Possible cause
Solution
Insert the plug into the outlet.
The washer has no
power.
The washer is not
turned on.
Turn on the washer using the "On / Off" button.
The program lock is
activated.
Deactivate the program lock as described in "Locking
the washer - Electronic program lock".
The Child Lock function Deactivate the Child Safety Lock as described in
is activated.
Power failure
"Locking the washer - Child Safety Lock".
To open the drum door, see "Frequently asked
questions - Opening the drum door during a power
failure."
The door was not
properly closed.
Push on the drum door and at the same time, press
the "Door" button.
There is still water in
the drum and the
Clean the drain filter and the drain pump as
described in "Cleaning and Care - Cleaning the drain
washer cannot drain it pump".
away.
As a safeguard against scalding, the drum door cannot be opened if the wash
water temperature is over 130°F (55°C).
34
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Frequently asked questions
Opening the drum door during
a power failure
,Make sure the machine is turned
off and the drum has stopped
moving. A moving drum is
dangerous.
^ Open the detergent dispenser
drawer and remove the tool.
^ Open the lint trap door.
^ To open the door, pull down on the
ring in the upper right corner of the
access area.
^ Drain the water from the washer as
described in "Cleaning and Care -
Cleaning the drain pump and lint
trap".
35
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After sales service
Repairs
Optional accessories
In the event of a fault which you cannot
fix yourself, please contact Technical
Service using the information on the
back of this manual.
Optional accessories are available
through your Miele dealer or Miele.
MieleCare
^ Please quote the model and serial
number of your appliance when
contacting the Technical Service
Department.
(USA only)
MieleCare, our Extended Service
Contract program; gives you the
assurance of knowing that your
appliance investment is covered by
5 years of worry free ownership.
MieleCare is the only Extended Service
Contract in the industry that guarantees
repairs by a Miele Authorized Service
Provider using genuine Miele parts.
Only genuine Miele parts installed by
factory trained professionals can
guarantee the safety, reliability and
longevity of your Miele appliance.
Please note that unless expressly
approved in writing by the Miele
Service department, Extended Service
Contracts offered by other providers for
Miele products will not be recognized
by Miele. Our goal is to prevent
unauthorized (and untrained) service
personnel from working on your Miele
products, possibly doing further
damage to them, you and/or your
home.
Both can be found on the data plate
visible above the front glass on the
inside of the door.
PC Update
The indicator marked PC allows a
technician to make use of new
technology. When, for example, new
programs are developed or new fabrics
are introduced, a service technician will To learn more about MieleCare
be able to modify existing program
cycles accordingly.
Extended Service Contracts, please
contact your appliance dealer or visit
us online at:
Miele will provide information when
such possibilities become available.
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Installation Instructions
To prevent accidents
and machine damage
read these instructions
before
installation or use.
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Help protect our environment
Disposal of the packing
material
Disposal of an appliance
Old appliances may contain materials
that can be recycled. Please contact
your local recycling center about the
possibility of recycling these materials.
The cardboard box and packing
materials protect the appliance during
shipping. They have been designed to
be biodegradable and recyclable.
Ensure that the appliance presents no
danger to children while being stored
for disposal. Before discarding an
appliance, unplug it from the outlet, cut
off its power cord and remove any
doors to prevent hazards.
Ensure that any plastic wrappings,
bags, etc. are disposed of safely and
kept out of the reach of children, as
they pose a danger of suffocation.
38
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Installation
Front view
a Hot water intake hose
b Cold water intake hose
c Power cord
h Control panel
i Detergent dispenser drawer
j Drum door
d - g Drain hose (drain options shown k Access panel to lint trap and drain
i.e adjustable and removable
elbows).
pump
l Recessed grip
m Four height-adjustable feet
39
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Installation
Back view
a Lid excess end with transport grips
b Power cord
e Drain hose
f Shipping struts with rotary protection
g Mounting for:
– Water intake hose
– Drain hose
c Cold water intake hose
d Hot water intake hose
– Power cord
– Shipping struts
40
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Installation
Installation site
Installation
A concrete floor is the most suitable
surface for the washer. Concrete floors
are less prone to vibration during the
spin cycle than wooden floors.
Use the front washer feet and the rear
excess end to transport the washer
from its shipping pallet to the
installation site.
Do not lift the washer by the drum
door!
Note:
– The machine must be leveled and
securely positioned.
,Ensure that the machine’s feet
and the floor are dry to prevent
slippage during the spin cycle.
– To avoid vibration while spinning, the
machine should not be installed on
soft floor coverings.
Removing the shipping struts
If the installation must be performed on
a wooden floor:
^ Install the unit on a
2 ft. x 2 ft. x 1 3/16"
(61 x 61 x 3 cm) plywood base.
Ideally the base should be large
enough to span several joists and
should be anchored to the joists and
not just the floor boards.
It is best to install the washer in the
corner of a room, where the stability of
the floor is at its greatest.
^ Remove the left and right rotary
protectors. Unhook, 1, the rotary
protectors with a screw driver and
remove, 2.
,If the machine is installed on a
raised platform, it should be secured
with retaining clips. These clips are
available from your dealer or Miele.
If installed on a masonry or concrete
½
base, the base should have a " to
3/4" (12-20 mm) high rim. This is
required to prevent the washer from
vibrating off the stand during the
spin cycle.
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Installation
^ Turn the left shipping strut
counterclockwise 90° with the
enclosed combination wrench.
^ Turn the right shipping strut
clockwise 90° with the enclosed
combination wrench.
^ Pull out the shipping strut.
^ Pull out the shipping strut.
42
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Installation
Installing the shipping struts
^ Reinstall the struts by reversing the
"Removing the shipping struts"
procedure.
^ Close the holes with the rotary
protectors, making sure to close the
caps.
^ Fasten the shipping struts to the rear
of the washer. Take care to insert the
drill holes correctly, b, into the
clamps, a.
,Do not move the washer without
the shipping struts in place.
43
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Installation
Level the washer
To ensure smooth operation, the
washer must be level.
^ Turn the locking ring, 2,
counterclockwise with the enclosed
combination wrench. Unscrew each
of the four feet as much as necessary
by turning both the foot, 1, as well as
the locking ring, 2, to the left.
Failure to level the machine can result
in increased water and energy
consumption, loud noises during the
spin cycle or "walking" across the floor
during use.
^ Check that the machine stands level.
^ Once level, hold the foot, 1, steady
with a wrench. Turn the locking ring,
2, with the combination wrench
towards the machine.
Adjust the four leveling feet
The washer is leveled by adjusting the
four feet:
,All four locking rings must be
tight against the bottom of the
machine. In addition, check to see
that the feet were not inadvertently
unscrewed while tightening the
rings. Running a machine that is not
level or whose feet are not tight may
cause damage to both the machine
and its surrounding area.
^ Tip the machine slightly and place a
support, such as a block of wood,
underneath it.
^ Unscrew each of the four feet as
much as necessary by turning both
the foot, 1, as well as the locking ring,
2, to the left using a screwdriver.
,CAUTION: The washer is
extremely heavy. When tipping the
machine be careful that it does not
slip.
44
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Installation
Installation beneath a counter
Washer stand with drawer
A washer stand is available to raise the
machine for convenience. It has a
drawer to store cleaning essentials.
If a countertop is placed over the
washer, at least a 1/4" gap must be
left between the top of the machine
and bottom of the countertop;
nothing should be within ½" of any
side of the washing machine.
The stand can be purchased as an
optional accessory.
– When the machine lid needs to be
removed to reduce the height of the
machine, a countertop kit* is
necessary. The cover plate in the
countertop kit replaces the machine
lid and ensures electrical safety.
– A filler frame* is recommended at a
countertop height of 35 7/16" to
35 13/16" (90 - 91 cm).
– Water intake, drain and electrical
connections should be installed near
the machine and be easily
accessible.
An installation manual is supplied with
the countertop kit.
(* available from your Miele dealer or
Miele.)
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Installation
Washer / Dryer Stack
Reinstallation of the machine lid
When reinstalling the machine lid,
check the fit of the cover at the rear
bracket to ensure safe transport.
The Miele washing machine can be
installed as part of a washer-dryer
stack in combination with a Miele
tumble dryer. An appropriate "stacking
kit*" is required.
(* available from your Miele dealer or
Miele.)
Note:
a Safety distance to the wall:
minimum 13/16" (2 cm)
b Height:
Stacking kit with pull out shelf
66 15/16" (170 cm)
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Plumbing
The washing machine can be
,The bolted connection is under
water pressure. Open the water
supply slowly to check for leaks.
Adjust the rubber seal and the
bolted connection if necessary.
connected to a portable water supply.
A non-return valve is not needed unless
required by building code.
The washing machine has ½" (13 mm)
pressure hoses with 3/4" (19 mm) female
hose thread connections. If there is no
water hookup, contact a plumber to
install a connection. Make sure that the
sealing ring is seated properly on the
hose connector.
To protect the inlet valve, the two
filters (one at the pressure hose /
valve connection and one at the inlet
connection to the solenoid valve)
must not be removed.
Replace the hose only with a genuine
Miele hose, or with a hose able to
withstand up to 145 psi (10 bar)
pressure. The water valve connector
must also be able to withstand 145 psi
(10 bar).
Hose extension (optional accessory)
Hose extensions with a length of
8’ 2 7/16" to 13’ 1 ½" (2.5 to 4 m) are
available from your Miele dealer or
Miele.
47
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Plumbing
Water connection
Tips for a hot water connection
^ Connect the cold water intake hose
(blue mark) to the cold water valve
and the hot water intake hose (red
mark) to the hot water valve.
The hot water temperature from the hot
water valve must not exceed 140°F
(60°C); the ideal temperature is 130°F
(55°C).
If the machine is being connected only If there is no water pressure at the hot
to a cold water supply, both the hot and water inlet, the unit will automatically
cold water intake hoses must be
attached to the cold water valve
through the use of a Y adapter
(available at a hardware store). Both
hoses must be connected to a water
source or the machine will not function
properly.
switch to cold water after several
minutes.
Do not connect the washer to hot
water only.
^ Turn on the valve(s) and check for
leaks. The water pressure must be
within 15 -145 psi (1 -10 bar). If the
water pressure is greater that 145 psi
(10 bar) a pressure reducer must be
installed. If the water pressure is
below 15 psi (1 bar) there will not be
enough water available for a
complete fill.
The water intake hoses are equipped
with screen filters. Do not remove these
filters except for cleaning.
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Plumbing
Drainage
^ The machine drains using a pump
with a maximum delivery height of
4 feet (1.2 m).
The 5 foot (1.5 m) drain hose may be
connected as follows:
^ Make sure there are no kinks in the
drain hose.
1. Directly into a sink: hook the hose
over the edge of the sink and secure
it firmly (e.g. by tying the hose to the
water faucet).
If desired, the drain hose may be
extended to run a maximum of 16 feet
(4.9 m), as long as the 4 foot (1.2 m)
height is not exceeded. Hose
extensions are available from your
Miele dealer or Miele.
2. To a stand pipe: place the drain
hose into a 1 ½" (4 cm) stand pipe
and secure it firmly.
3. To a floor drain: The machine is
equipped with an air gap /
anti-siphoning system so that no
minimum drain height is required.
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Electrical connection
ELECTRICAL INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded.
In the event of a malfunction or
breakdown, grounding will reduce
the risk of electric shock by
This installation should be performed
by an experienced and qualified
technician, in accordance with local
codes and regulations.
providing a path of least resistance
for electric current. This appliance is
equipped with a cord having an
equipment-grounding conductor
and a grounding plug. The plug
must be plugged into an appropriate
outlet that is properly installed and
grounded in accordance with all
local codes and ordinances.
The washing machine is supplied with a
5’ 3" long, 4 wire cord, ending in a
NEMA 14-30 P plug, ready for
connection to a 120/208-240 V, 15 A,
60 Hz, AC power supply.
The proper outlet can be purchased
from an electrical supply dealer or from
the Miele Technical Service Department
(request a NEMA 14-30 R receptacle).
WARNING – Improper connection of
the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
service representative if you are in
doubt as to whether the appliance is
properly grounded.
"EASY INSTALLATION KIT"
If a dedicated 4 wire, 120/208-240 V,
15 Amp line is not available for this
appliance, an optional "Easy Installation
Kit" will allow you to connect to a
240 V, 30 Amp line .
This dual receptacle, wall mounted
connection box can ONLY be used for
connecting a Miele 1900 series clothes
washer and 1500 series clothes dryer
to an existing 30 Amp (NEMA 14-30 R)
outlet.
Do not modify the plug provided
with the appliance; if it will not fit the
outlet, have a proper outlet installed
by a qualified electrician.
For more information on the "Easy
Installation Kit," or if you have questions
concerning the electrical connection,
please contact:
U
l
1-800-999-1360
1-800-565-6435
50
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Alterations rights reserved / 4507
M.-Nr. 05 874 921 / 04
For the most updated manual see the Miele web site.
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