opera tor ma nua l
Two-Tier Sandwic h Merc handiser
Pass-Through Sandwic h Warmer
This doc ument inc ludes:
• Sa fety Notic es
• Spec ific a tions
• Insta lla tion Instruc tions
• Opera ting Instruc tions
• C lea ning Instruc tions
• Wa rra nty Sta tement
Revision: 4/30/08
P/N: 001208
SW-2418 Sandwich Warmer
Merc o Sa vory, LLC
1111 North Ha dley Roa d
Fort Wa yne, India na 46804
United Sta tes of Americ a
Tec hnic a l Support Hotline: (800) 678-9511
Telephone: (260) 459-8200
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TWO-TIER SANDWICH MERCHANDISER
DIMENSIONS
(inches/cm)
SPECIFICATIONS
(Standard Models)
Voltage/Amps
120/208V
Length
Inches/cm
Net Wt.**
Lbs/kg
Ship Wt.**
Lbs/kg
Ship Vol.**
Cu ft/cu m
Model #
120V
120/240V
Watts
SM-2T-24
SM-2-3
SM-3-4
SM-4-5
SM-5-6
8.6
12.5
15.8
22.8
N/A
N/A
N/A
7.6
1040
1500
1900
2740
3440
24 / 61.8
33 / 83.8
44 / 111.8
60 / 152.4
74 / 188
92 / 41.8
103 / 46.8
138 / 62.7
174 / 79.0
203 / 92.2
155 / 70.4
170 / 77.2
210 / 95.3
275 / 124.9
305 / 138.5
16.5 / 0.44
20.8 / 0.59
27.5 / 0.79
36 / 1.03
8.3
9.9
8.9
14.8
18.8
13.4
17.0
44.5 / 1.26
*Measurements are approximate
PASS-THROUGH SANDWICH WARMER
DIMENSIONS
(inches/cm)
SPECIFICATIONS
(Standard Models)
Voltage/Amps
120/208V
Length
Inches/cm
Net Wt.**
Ship Wt.**
Ship Vol.**
Cu ft/cu m
Model #
120V
120/240V
Watts
Lbs/kg
33 / 15.0
50 / 22.7
61 / 27.7
70 / 31.8
80 / 36.3
103 / 46.8
37 / 16.8
67 / 30.4
76 / 34.5
88 / 40.0
109 / 49.5
Lbs/kg
69 / 31.3
84 / 38.1
98 / 44.5
109 / 49.5
120 / 54.5
145 / 65.8
91 / 41.3
100 / 45.4
123 / 55.8
145 / 65.8
195 / 88.5
SW-2418
SW-3618
SW-4618
SW-6018
SW-7218
SW-8418
SW-2430
SW-3630
SW-4830
SW-6030
SW-7230
8.0
9.5
4.9
4.3
5.3
960
24 / 61.0
5 / 0.14
5.9
1145
1560
1960
2290
2605
1720
2110
2840
3740
4220
36 / 91.4
12 / 0.34
13.0
16.3
19.1
21.7
14.3
17.6
23.7
N/A
N/A
8.1
7.2
48 / 121.9
60 / 152.4
72 / 182.9
84 / 213.4
24 / 61.0
14.5 / 0.41
17.5 / 0.50
20.8 / 0.59
23.5 / 0.66
14.5 / 0.41
20.5 / 0.58
26.5 / 0.74
32.5 / 0.91
38.3 / 1.08
10.0
11.9
13.5
8.8
8.2
10.5
12.0
7.8
10.7
14.5
18.8
21.4
9.5
36 / 91.4
12.8
16.6
18.9
48 / 121.9
60 / 152.4
72 / 182.9
**Measurements are approximate. NOTE: The model numbers shown above are for our most popular 18” and 30” depth models. Bothe 24” and
36” models are also available as standard orders – see price list for these model numbers and specifications. NOTE: Merco Pass-Through
Sandwich Warmers are designed to provide a forward-slanted work surface to efficiently move product to the front for easy access. This slanted
design precludes the use of the top of the unit for storage.
Hot Food Merchandisers Ops Manual
3
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LIMITED WARRANTY FOR COMMERCIAL PRODUCTS
LIMITED WARRANTY
Merco/Savory LLC, ("Merco”) warrants this product to be free from defects in material and workmanship for a period of:
•
•
•
•
One (1) year from the date product is installed or eighteen (18) months from the date of shipment from our facility, whichever comes first.
Heating Elements only – two (2) year warranty against burnout (excluding breakage) from date of shipment from our facility.
Quartz Heating Elements only – ninety (90) day warranty against burnout (excluding breakage) from date of shipment from our facility.
Hot Food Server products only – one (1) year labor, two (2) years parts from the date of shipment from our facility.
During the warranty period, Merco shall, at Merco’s option, repair, or replace parts determined by Merco to be defective in material or
workmanship, and with respect to services, shall re-perform any defective portion of said services. The foregoing shall be the sole obligation of
Merco under this Limited Warranty with respect to the equipment, products, and services. With respect to equipment, materials, parts and
accessories manufactured by others, Merco’s sole obligation shall be to use reasonable efforts to obtain the full benefit of the manufacturer’s
warranties. Merco shall have no liability, whether in contract, tort, negligence, or otherwise, with respect to non-Merco manufactured products.
WHO IS COVERED
This Limited Warranty is available only to the original purchaser of the product and is not transferable.
EXCLUSIONS FROM COVERAGE
•
Repair or replacement of parts required because of misuse, improper care or storage, negligence, alteration, accident, use of incompatible
supplies or lack of specified maintenance shall be excluded
•
Normal maintenance items, including but not limited to, light bulbs, fuses, gaskets, O-rings, interior and exterior finishes, lubrication, de-
liming, broken glass, etc.
•
•
•
•
Failures caused by improper or erratic voltages
Improper or unauthorized repair
Changes in adjustment and calibration after ninety (90) days from equipment installation date
This Limited Warranty will not apply to any parts subject to damage beyond the control of Merco, or to equipment which has been subject to
alteration, misuse or improper installation, accidents, damage in shipment, fire, floods, power changes, other hazards or acts of God that are
beyond the control of Merco.
•
This Limited Warranty does not apply, and shall not cover any products or equipment manufactured or sold by Merco when such products
or commercial equipment is installed or used in a residential or non-commercial application. Installations not within the applicable building or
fire codes render this Limited Warranty and any responsibility or obligations associated therein null and void. This includes any damage,
costs, or legal actions resulting from the installation of any Merco commercial cooking equipment in a non-commercial application or
installation, where the equipment is being used for applications other than those approved for by Merco.
LIMITATIONS OF LIABILITY
The preceding paragraphs set forth the exclusive remedy for all claims based on failure of, or defect in, products or services sold hereunder,
whether the failure or defect arises before or during the warranty period, and whether a claim, however instituted, is based on contract, indemnity,
warranty, tort (including negligence), strict liability, implied by statute, common-law or otherwise , and Merco its servants and agents shall not be
liable for any claims for personal injuries, incidental or consequential damages or loss, howsoever caused. Upon the expiration of the warranty
period, all such liability shall terminate. THE FOREGOING WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER WRITTEN, ORAL, IMPLIED OR STATUTORY. NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR
PARTICULAR PURPOSE SHALL APPLY. MERCO DOES NOT WARRANT ANY PRODUCTS OR SERVICES OF OTHERS.
REMEDIES
The liability of Merco for breach of any warranty obligation hereunder is limited to: (i) the repair or replacement of the equipment on which the
liability is based, or with respect to services, re-performance of the services; or (ii) at Merco’s option, the refund of the amount paid for said
equipment or services.
Any breach by Merco with respect to any item or unit of equipment or services shall be deemed a breach with respect to that item or unit or
service only
WARRANTY CLAIM PROCEDURE
Customer shall be responsible to:
•
•
Immediately advise the Dealer or Merco’s Authorized Service Agent of the equipment serial number and the nature of the problem.
Verify the problem is a factory responsibility. Improper installation or misuse of equipment, are not covered under this Limited
Warranty.
•
•
•
Cooperate with the Service Agency so that warranty service may be completed during normal working hours.
Travel Time not to exceed two hours and mileage not to exceed one hundred (100) miles.
Portable equipment weighting less than ninety (90) pounds must be delivered to the Service Agent at Customer’s expense.
GOVERNING LAW
This Limited Warranty shall be governed by the laws of the state of Delaware, USA, excluding their conflicts of law principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty
Merco Savory LLC
1111 North Hadley Road
Fort Wayne, Indiana 46804 USA
Technical Support Hotline: (800) 678-9511
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