®
Mc DATA
Sp he re o n™ 4300 Fa b ric Switc h
Insta lla tio n a nd Se rvic e Ma nua l
P/ N 620-000171-030
REV A
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Conte nts
Pre fa c e .............................................................................................................................xi
Maintenance Approach ....................................................................1-7
Switch Management .........................................................................1-8
Cha p te r 2
Insta lla tion Ta sks
Factory Defaults ................................................................................2-1
Summary of Installation Tasks........................................................2-2
Task 1: Verify Installation Requirements .......................................2-2
iii
C o nte nts
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Configure Interswitch Links ..................................................2-22
Task 4: Configure Product Network Information (Optional)...2-23
MAP 0100: Power Distribution Analysis ......................................3-9
MAP 0200: POST Failure Analysis...............................................3-10
Cha p te r 4
Re p a ir Inform a tion
Procedural Notes ..............................................................................4-1
Power On Switch ..............................................................................4-2
Power Off Switch ..............................................................................4-3
iv
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Perform Port Diagnostics....................................................... 4-12
Collect Maintenance Data...................................................... 4-18
Set Online State ....................................................................... 4-19
Cha pte r 5
Re mova l a nd Re pla c e me nt Proc e dure s
Ap p e ndix A Eve nt Cod e Ta b le s
System Events (000 through 199) ................................................. A-2
Fan Events (300 through 399) ..................................................... A-21
CTP Card Events (400 through 499) .......................................... A-25
Port Events (500 through 599) .................................................... A-31
Thermal Sensor Events (800 through 899) ................................ A-40
Ind e x ................................................................................................................................I-1
v
C o nte nts
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Co nte nts
vi
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Fig ure s
1-1
Sphereon 4300 Switch (Front View) ........................................................... 1-2
Loopback Plug ............................................................................................ 1-10
Fiber-Optic Protective Plug ....................................................................... 1-10
Null Modem Cable ..................................................................................... 1-11
Hardware View ............................................................................................ 2-7
Identification View ....................................................................................... 2-7
Date Time View ............................................................................................ 2-8
Fabric Parameters View ............................................................................. 2-11
Basic Information View ............................................................................. 2-14
SNMP View ................................................................................................. 2-16
CLI View ...................................................................................................... 2-18
OSMS View .................................................................................................. 2-18
SSL View ...................................................................................................... 2-19
2-9
4-1
4-2
4-3
4-4
4-5
4-6
Clean Fiber-Optic Components .................................................................. 4-5
McDATA Filecenter Home Page ................................................................ 4-6
Port List View .............................................................................................. 4-12
Diagnostics View ........................................................................................ 4-16
System Files View ....................................................................................... 4-18
Switch View ................................................................................................. 4-20
vii
Fig ure s
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Fig ure s
4-7
4-10
Basic Information View .............................................................................. 4-21
Firmware Upgrade View ........................................................................... 4-22
Backup Configuration View ...................................................................... 4-24
Restore Configuration View ...................................................................... 4-25
5-1
SFP Optical Transceiver Removal and Replacement ............................... 5-4
6-1
6-2
6-3
Front-Accessible FRUs ................................................................................. 6-2
Miscellaneous Parts ...................................................................................... 6-3
Power Cords and Receptacles ..................................................................... 6-4
viii
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Ta b le s
Factory-Set Defaults (Product) ................................................................... 2-1
Installation Task Summary ......................................................................... 2-2
Factory-Set Defaults ..................................................................................... 3-1
MAP Summary ............................................................................................. 3-2
MAP 200 Event Codes ............................................................................... 3-10
MAP 200 Byte 0 FRU Codes ...................................................................... 3-11
MAP 400 Event Codes ............................................................................... 3-15
MAP 500 Event Codes ............................................................................... 3-17
Link Incident Messages ............................................................................. 3-17
Invalid Attachment Reasons and Actions ............................................... 3-18
MAP 600 Event Codes ............................................................................... 3-27
Port Fence Codes and Actions .................................................................. 3-34
3-9
3-11
3-13
4-1
5-1
Concurrent FRU ............................................................................................ 5-2
6-1
6-2
6-3
Front-Accessible FRU Parts List ................................................................. 6-2
Miscellaneous Parts List .............................................................................. 6-3
Power Cord and Receptacle List ................................................................ 6-5
ix
Ta b le s
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Ta b le s
x
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Pre fa c e
This publication is part of a documentation suite that supports the
McDATA® Sphereon 4300 Fabric Switch.
Who Should Use this
Ma nua l
Use this publication if you are a trained installation and service
representative experienced with the product, storage area network
(SAN) technology, and Fibre Channel technology.
The product contains no customer-serviceable parts that require
maintenance conditions. In addition, refer to this manual for
instructions prior to performing any maintenance action.
Org a niza tio n o f this
Ma nua l
This publication includes six chapters and one appendix organized as
follows:
Chapter 1, General Information - This chapter describes the switch,
indicators, and switch specifications. The chapter also describes
serviceability features, software diagnostic features, and tools and
test equipment.
Chapter 2, Installation Tasks - This chapter describes tasks to
install, configure, and verify operation of the switch.
Chapter 3, Maintenance Analysis Procedures - This chapter
describes maintenance analysis procedures (MAPs) to fault isolate
a switch problem to an individual FRU.
Pre fa c e
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Pre fa c e
Chapter 4, Repair Information - This chapter describes
supplementary diagnostic and repair procedures for a failed
switch. The chapter includes procedures to display and use log
data, collect maintenance data, power-on, power-off, and reset
switch firmware, clean fiber optics, and install or upgrade
management server software.
describes procedures to remove and replace switch FRUs.
Chapter 6, Illustrated Parts Breakdown - This chapter illustrates,
describes, and shows the location of switch FRUs. In addition,
Appendix A, Event Code Tables - This appendix provides an
explanation of event codes that appear at the EFCM Basic Edition
interface. The event severity and a recommended course of action
in response to each event are also provided.
An Index is also provided.
Re la te d Pub lic a tio ns
Other publications that provide additional information about the
switch include:
•
McDATA Products in a SAN Environment - Planning Manual
(626-000124).
•
•
•
•
McDATA EFCM Basic Edition User Manual (620-000240).
McDATA SNMP Support Manual (620-000131).
McDATA E/OS Command Line Interface User Manual (620-000134).
McDATA Sphereon 4300, 4500, and 4700 Switch Rack-Mount Kit
Installation Instructions (958-000316).
•
McDATA FC-512 Fabricenter Equipment Cabinet Installation and
Service Manual (620-000100).
Ord e ring Printe d
Ma nua ls
To order a printed copy of this publication, submit a purchase order
as described in Ordering McDATA Documentation Instructions at
http:/ / www.mcdata.com. To obtain documentation CD-ROMs,
contact your McDATA sales representative.
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Pre fa c e
Whe re to Ge t He lp
For technical support, contact the McDATA solution center. The
center provides a point of contact for assistance and is staffed full
time, including holidays. Contact the center at the phone number, fax
number, or e-mail address listed below. Have the product serial
number (printed on the service label) available.
Phone: (800) 752-4572 or (720) 558-3910
Fax: (720) 558-3851
E-mail: support@mcdata.com
Send publication-related comments to the solution center by
telephone, fax, or e-mail. Identify page numbers and details.
Tra d e m a rks
The following terms, indicated by a registered trademark symbol
(®) or trademark symbol (™) on first use in this publication, are
trademarks of McDATA Corporation or SANavigator, Inc. in the
United States or other countries or both:
Registered Trademarks
Fabricenter®
Trademarks
EON™
HotCAT®
OPENconnectors™
Sphereon™
McDATA®
Multi-Capable Storage
Network Solutions®
Networking the World’s
Business Data®
OPENready®
SANtegrity®
All other trademarked terms, indicated by a registered trademark
symbol (®) or trademark symbol (™) on first use in this publication,
are trademarks of their respective owners in the United States or
other countries or both.
Pre fa c e
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Pre fa c e
La se r Com p lia nc e
Sta te m e nt
Product laser transceivers are tested and certified in the United States
to conform to Title 21 of the Code of Federal Regulations (CFR),
Subchapter J, Parts 1040.10 and 1040.11 for Class 1 laser products.
Transceivers are tested and certified to be compliant with
International Electrotechnical Commission IEC825-1 and European
Norm EN60825-1 and EN60825-2 regulations for Class 1 laser
products. Class 1 laser products are not considered hazardous. The
transceivers are designed to prevent human access to laser radiation
above a Class 1 level during normal operation or prescribed
maintenance conditions.
Fe d e ra l
Com m unic a tio ns
Co m m issio n (FCC)
Sta te m e nt
Products generate, use, and can radiate radio frequency energy, and if
not installed and used in accordance with instructions provided, may
cause interference to radio communications. Products are tested and
found to comply with the limits for Class A and Class B computing
devices pursuant to Subpart B of Part 15 of the FCC Rules, which are
designed to provide reasonable protection against such interference
in a residential environment. Any modification or change made to a
product without explicit approval from McDATA, by means of a
written endorsement or through published literature, invalidates the
service contract and voids the warranty agreement with McDATA.
Ca na d ia n EMC
Sta te m e nts
The statements below indicate product compliance with Interference
Causing Equipment Standard (ICES) and Norme sur le Matériel
Brouiller (NMB) electromagnetic compatibility (EMC) requirements
as set forth in ICES/ NMB-003, Issue 4.
•
This Class A or Class B digital apparatus complies with
Canadian ICES-003.
•
Cet appareil numérique de la classe A et classe B est conforme à la
norme NMB-003 du Canada.
Unite d Sta te s a nd
Ca na d a UL
The C-UL-US mark on a product indicates compliance with
American National Standards Institute (ANSI) and Standards
Council of Canada (SCC) safety requirements as tested, evaluated,
and certified by Underwriters Laboratories Inc. (UL) and
Underwriters Laboratories of Canada (ULC).
Ce rtific a tio n
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Pre fa c e
Inte rna tiona l Sa fe ty
Co nform ity
A certification bodies (CB) test report supporting a product indicates
safety compliance with the International Electrotechnical
Commission (IEC) system for conformity testing and certification of
electrical equipment (IECEE) CB scheme.
De c la ra tio n (CB
Sc he m e )
The CB scheme is a multilateral agreement among participating
countries and certification organizations that accepts test reports
certifying the safety of electrical and electronic products.
Euro p e a n Union
Co nform ity
De c la ra tions a nd
Dire c tive s (CE Ma rk)
The CE mark on a product indicates compliance with the following
regulatory requirements as set forth by European Norms (ENs) and
relevant international standards for commercial and light industrial
information technology equipment (ITE):
•
•
•
•
EN55022: 1998 - ITE-generic radio frequency interference (RFI)
emission standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
EN55024-1: 1998 - ITE-generic electromagnetic immunity
standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
EN60950/A11:1997 - ITE-generic electrical and fire safety
standard for domestic, commercial, and light industrial
environments, including electrical business equipment.
EN61000-3-2:1995 - ITE-generic harmonic current emissions
standard for domestic, commercial, and light industrial
environments (equipment with rated current less than or
equal to 16 amperes per phase).
•
EN61000-3-3:1995 - ITE-generic voltage fluctuation and flicker
standard (low-voltage power supply systems) for domestic,
commercial, and light industrial environments (equipment with
rated current less than or equal to 16 amperes per phase).
In addition, the European Union (EU) Council has implemented a
series of directives that define product safety standards for member
countries. The following directives apply:
•
Products conform with all protection requirements of EU
directive 89/336/EEC (Electromagnetic Compatibility Directive)
in accordance with the laws of the member countries relating to
EMC emissions and immunity.
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Pre fa c e
•
•
Products conform with all protection requirements of EU
directive 73/23/EEC (Low-Voltage Directive) in accordance with
the laws of the member countries relating to electrical safety.
Products conform with all protection requirements of EU
directive 93/68/EEC (Machinery Directive) in accordance with
the laws of the member countries relating to safe electrical and
mechanical operation of the equipment.
McDATA does not accept responsibility for any failure to satisfy the
protection requirements of any of these directives resulting from a
non-recommended or non-authorized modification to a product.
Euro p e a n Union EMC
a nd Sa fe ty
De c la ra tio n (N-Ma rk)
The N-mark on a product indicates compliance with European Union
EMC and safety requirements as tested, evaluated, and certified by
the Norwegian Board for Testing and Approval of Electrical
Equipment (Norges Elektriske Materiellkontroll or NEMKO)
laboratory or a NEMKO-authorized laboratory.
Arg e ntina IRAM
Ce rtific a tio n
The Instituto Argentino de Normalización (IRAM) S-mark on a
product indicates compliance with Direccion Nacional de Comercio
Interior (DNCI) Resolution Number 92/ 98, Phase III (for
information technology equipment safety). In conjunction with the
S-mark is the AR-UL mark, certified by UL de Argentina, S.R.L., and
accredited by the Argentine Accreditation Organization (OAA).
Austra lia a nd Ne w
Ze a la nd C-Tic k Ma rk
The Australia and New Zealand regulatory compliance mark
(C-tick mark) on a product indicates compliance with regulatory
requirements for EMC (for information technology equipment) as set
forth by the Australian Communications Authority (ACA) and the
Radio Spectrum Management Group (RSM) of New Zealand.
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Pre fa c e
Pe o p le ’s Re p ub lic of
China CCC Ma rk
The China Compulsory Certification mark (CCC mark) on a product
indicates compliance with People’s Republic of China regulatory
requirements for safety and EMC (for information technology
equipment) as set forth by the National Regulatory Commission for
Certification and Accreditation.
Chine se Na tiona l
Sta nd a rd s Sta te m e nt
The Chinese National Standards (CNS) statement below indicates
product compliance with Taiwanese Bureau of Standards, Metrology,
and Inspection (BSMI) regulatory requirements. The statement
indicates a product is a Class A or Class B product, and in a domestic
environment may cause radio interference, in which case the user is
required to take corrective actions.
Ge rm a n TÜV GS Ma rk
The German regulatory compliance mark (TÜV GS Mark) on a
product indicates compliance with the German Safety of Equipment
Act as tested by the Technical Inspection Association (Technischer
Überwachungsverein or TÜV), and accredited by the Central Office
of Safety of the German Länder (Zentralstelle der Länder für
Sicherheit or ZLS).
Ja p a ne se VCCI
Sta te m e nt
The Voluntary Control Council for Interference (VCCI) statement
below applies to information technology equipment, and indicates
product compliance with Japanese regulatory requirements. The
statement indicates a product is a Class A or Class B product, and in a
domestic environment may cause radio interference, in which case
the user is required to take corrective actions.
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Ko re a n MIC Ma rk
The Korean Ministry of Information and Communications mark
(MIC mark) on a product indicates compliance with regulatory
requirements for safety and EMC (for information technology
equipment) as authorized and certified by the Korean Radio
Research Institute (RRI).
Me xic a n NOM Ma rk
The Official Mexican Standard (Normas Oficiales Mexicanas or
NOM) mark on a product indicates compliance with regulatory
requirements for safety (for information technology equipment) as
authorized and accredited by the National System of Accreditation of
Testing Laboratories (Sistema Nacional de Acreditamieno de
Laboratorios de Pruebas or SINALP).
NOM
Russia n GOST
Ce rtific a tio n
The Russian Gosudarstvennyi Standart (GOST) mark on a product
indicates compliance with regulatory requirements for safety and
EMC (for information technology equipment) as authorized and
accredited by the State Committee for Standardization, Metrology
and Certification.
Da ng e r a nd Atte ntio n
Sta te m e nts
The following DANGER statement appears in this publication and
describes a safety practice that must be observed while installing or
servicing a product. A DANGER statement provides essential
information or instructions for which disregard or noncompliance
may result in death or severe personal injury. The statement appears
in English, followed by translations to:
•
•
•
•
•
•
Chinese (simplified - People’s Republic of China).
Chinese (traditional - Taiwan).
French (European).
German.
Hebrew.
Italian.
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Pre fa c e
•
•
•
Portuguese.
Spanish (European).
Spanish (Latin American).
DANGER
Use the supplied power cords. Ensure the facility power receptacle
is the correct type, supplies the required voltage, and is properly
grounded.
DANGER
Utiliser les câbles d’alimentation fournis. S’assurer que la prise de
courant du local est du type correct, délivre la tension requise et est
correctement raccordée à la terre.
GEFAHR
Die mitgelieferten Netzkabel verwenden. Sicherstellen, dass die
verwendete Netzsteckdose dem vorgeschriebenen Typ entspricht,
die erforderliche Spannung liefert und einwandfrei geerdet ist.
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Pre fa c e
PERICOLO
Usare il cavo di alimentazione in dotazione. Assicurarsi che la presa
di corrente a disposizione sia del tipo corretto, eroghi la tensione
richiesta e sia dotata di messa a terra idonea.
PERIGO
Use os cordões elétricos fornecidos. Certifique-se de que o tipo de
receptor de energia da facilidade é apropriado, fornece a voltagem
necessária, e está corretamente aterrado.
PELIGRO
Utilice los cables de alimentación proporcionados. Asegúrese que el
receptáculo tomacorriente para la instalación sea el tipo correcto,
suministre el voltaje necesario, y que esté apropiadamente puesto
a tierra.
PELIGRO
Utilice los cables de alimentación proporcionados. Asegúrese que el
receptáculo tomacorriente para la instalación sea del tipo correcto,
suministre el voltaje necesario, y que esté apropiadamente conectado
a tierra.
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xx
Pre fa c e
The following ATTENTION statements appear in this publication
and describe practices that must be observed while installing or
servicing the switch. An ATTENTION statement provides essential
information or instructions for which disregard or noncompliance
may result in equipment damage or loss of data.
ATTENTION ! Prior to servicing a product, determine the Ethernet LAN
configuration. Installation of products on a public customer intranet can
complicate problem determination and fault isolation.
ATTENTION ! A reset should only be performed if a CTP card failure is
indicated. Do not reset a managed product unless directed to do so by a
procedural step or the next level of support.
Ge ne ra l Pre c a utio ns
When installing or servicing the product, follow these practices:
•
•
•
Always use correct tools.
Always use correct replacement parts.
Keep all paperwork up to date, complete, and accurate.
ESD Pre c a utio ns
Follow these electrostatic discharge (ESD) procedures:
•
•
If the product is connected to facility power (grounded), wear an
ESD wrist strap and grounding cable connected to the product
chassis.
If the product is not connected to facility power (not grounded),
wear an ESD wrist strap and grounding cable connected to an
approved bench grounding point.
•
•
Touch the product chassis once before performing a procedure,
and once each minute during the procedure.
Store ESD-sensitive FRUs in antistatic packaging.
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1
Ge ne ra l Info rm a tion
The McDATA® Sphereon™ 4300 Fabric Switch provides 12 ports of
low-cost and high-performance dynamic Fibre Channel connectivity
for switched fabric or arbitrated loop devices. This function allows
low-cost, low-bandwidth workgroup (edge) devices to communicate
with mainframe servers, mass storage devices, or other peripherals,
and ultimately be incorporated into an enterprise storage area
network (SAN) environment. This chapter describes:
•
The switch, including field-replaceable units (FRUs), controls,
connectors, indicators, and specifications.
•
•
•
•
Maintenance approach.
Switch management.
Error detection, reporting, and serviceability features.
Tools and test equipment.
Switc h De sc rip tion
The switch provides Fibre Channel connectivity through generic
mixed ports (GX_Ports). Ports operate at 1.0625 or 2.1250 gigabits per
second (Gbps), and can be configured as:
•
Fabric ports (F_Ports) to provide direct connectivity for switched
fabric devices.
G e ne ra l Info rm a tio n
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Ge ne ra l Inform a tio n
1
•
•
Expansion ports (E_Ports) to provide interswitch link (ISL)
connectivity to fabric directors and switches.
Fabric loop ports (FL_Ports) to provide connectivity and fabric
attachment for Fibre Channel arbitrated loop (FC-AL) devices.
The switch is installed on a table or desktop, mounted in an FC-512
Fabricenter® equipment cabinet, or mounted in any standard 19-inch
equipment rack.
Operators with a browser-capable PC and Internet connectivity can
manage the switch through a firmware-resident Enterprise Fabric
Connectivity Manager (EFCM) Basic Edition interface. The interface
manages only a single switch, and provides a graphical user interface
(GUI) that supports configuration, statistics monitoring, operation,
and maintenance. The interface is opened from a web browser
Explorer 4.0 (or higher).
The switch provides a modular design that enables quick removal
and replacement of FRUs, including small form factor pluggable
(SFP) optical transceivers and power supply assemblies. Figure 1-1
illustrates the front of the switch and shows the:
Fie ld -Re p la c e a b le
Units
1. Ethernet LAN connector.
2. Initial machine load and reset (IML/RESET) button.
3. Green power (PWR) light-emitting diode (LED).
4. Amber system error (ERR) LED.
5. SFP optical transceivers (12).
Fig ure 1-1
Sp he re o n 4300 Switc h (Fro nt Vie w)
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Ge ne ra l Info rm a tio n
1
Figure 1-2 illustrates the rear of the switch and shows the:
1. AC power receptacle.
2. RS-232 maintenance port.
Fig ure 1-2
Sp he re o n 4300 Switc h (Re a r Vie w)
Singlemode or multimode fiber-optic cables attach to switch ports
through SFP transceivers. The fiber-optic transceivers provide duplex
LC® connectors, and can be detached from switch ports (through a
10-pin interface) for easy replacement. The following fiber-optic
transceiver types are available:
SFP Tra nsc e ive r
•
Dual-rate shortwave laser (1.0625 or 2.1250 Gbps) - Shortwave
laser transceivers (850 nm) provide connectivity:
— At 500 meters (1.0625 Gbps) through 50-micron multimode
fiber-optic cable.
— At 300 meters (2.1250 Gbps) through 50-micron multimode
fiber-optic cable.
— At 300 meters (1.0625 Gbps) through 62.5-micron multimode
fiber-optic cable.
— At 150 meters (2.1250 Gbps) through 62.5-micron multimode
fiber-optic cable.
•
•
Dual-rate longwave laser (1.0625 or 2.1250 Gbps) - Longwave
laser transceivers (1310 nm) provide connectivity at 10 kilometers
through 9-micron singlemode fiber-optic cable.
Dual-rate extended longwave laser (1.0625 or 2.1250 Gbps) -
Longwave laser transceivers (1310 nm) provide connectivity at 20
or 35 kilometers through 9-micron singlemode fiber-optic cable.
G e ne ra l Info rm a tio n
1-3
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Ge ne ra l Inform a tio n
1
The switch also provides a predictive optics monitoring (POM)
feature that monitors operation of SFP optical transceivers. Digital
diagnostics-enabled optical transceivers report temperature, voltage
current, transceiver power, and receiver power to product firmware.
Optical transceivers also provide vendor-specific threshold values for
these parameters.
The switch contains one power supply with two internal cooling fans.
The assembly is not a FRU. The power supply steps down and
rectifies facility input power to provide 3.3 volts direct current (VDC),
5 VDC, and 12 VDC to the control processor (CTP) card. The power
supply also provides input filtering, overvoltage protection, and
overcurrent protection, and is input rated at 90 to 264 volts
alternating current (VAC).
Powe r Sup ply
Three cooling fans (two integrated in the power supply) provide
cooling for the power supply and CTP card, as well as redundancy
for continued operation if a single fan fails.
Co ntrols, Conne c tors, a nd Ind ic a to rs
Controls, connectors, and indicators for the switch include the:
IML/RESET button.
Ethernet LAN connector.
•
•
•
•
•
Green PWR and amber ERR LEDs.
Green, blue, and amber status LEDs associated with FRUs.
RS-232 maintenance port.
When the IML/RESET button is pressed, held for three seconds, and
released, the switch performs an IML that reloads the firmware from
FLASH memory. This operation is not disruptive to Fibre Channel
traffic. When the IML/RESET button is pressed and held for ten
seconds, the switch performs a reset. After three seconds, the ERR
LED blinks at twice the unit beaconing rate. A reset is disruptive to
Fibre Channel traffic and resets the:
IML/ RESET Button
•
Microprocessor and functional logic for the CTP card and reloads
the firmware from FLASH memory.
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•
•
Ethernet LAN interface, causing the connection to the
management server to drop momentarily until the connection
automatically recovers.
Ports, causing all Fibre Channel connections to drop momentarily
until the connections automatically recover. This causes attached
devices to log out and log back in, therefore data frames lost
during switch reset must be retransmitted.
Perform a reset only if a CTP card failure is indicated. The button is
flush mounted to protect against inadvertent activation.
The front panel has a 10/ 100 megabit per second (Mbps) RJ-45
twisted-pair connector that attaches to an Ethernet LAN to provide
communication with a management server or simple network
management protocol (SNMP) workstation.
Ethe rne t LAN
Conne c tor
The connector provides two green LEDs. The left LED illuminates to
indicate LAN operation at 10 Mbps. The right LED illuminates to
indicate operation at 100 Mbps.
The PWR LED illuminates when the switch is connected to facility
AC power and is operational (the product does not have a power
switch). If the LED extinguishes, a facility power source, power cord,
or power distribution failure is indicated.
Powe r a nd Syste m
Error LEDs
The ERR LED illuminates when the switch detects an event requiring
operator attention, such as a FRU failure. The LED illuminates as long
as an event is active. The LED extinguishes when Clear System Error
Light is selected from the EFCM Basic Edition interface. The ERR LED
also blinks if unit beaconing is enabled. An illuminated LED
(indicating a failure) takes precedence over unit beaconing.
Amber and green/ blue LEDs associated with switch FRUs provide
status information as follows:
FRU Sta tus LEDs
•
•
Fibre Channel ports - LEDs to the left of each port illuminate,
extinguish, or blink to indicate port status and speed. The amber
LED illuminates if the port fails. The green/ blue LED illuminates
green to indicate 1.0625 Gbps port operation. The green/ blue
LED illuminates blue to indicate 2.1250 Gbps port operation.
Power supply assembly - An amber LED on each assembly
illuminates if the FRU fails.
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The rear panel has a 9-pin DSUB maintenance port that provides a
connection for a local terminal or dial-in connection for a remote
terminal. The port is typically used only by maintenance personnel,
however operators can use the port to configure network addresses.
Ma inte na nc e Port
Switc h Sp e c ific a tions
This section lists physical characteristics, storage and shipping
environment, operating environment, and service clearances.
Physic a l
Dimensions:
Cha ra c te ristic s
Height: 4.1 centimeters (1.6 inches) or 1 rack unit
Width: 43.7 centimeters (17.2 inches)
Depth: 47.3 centimeters (18.6 inches)
Weight: 6.8 kilograms (15.0 pounds)
Power requirements:
Input voltage: 90 to 264 VAC
Input current: 0.4 amps at 208 VAC
Input frequency: 47 to 63 Hz
Heat dissipation:
37 watts (127 BTUs/ hr)
Cooling airflow clearances (switch chassis):
Right and left side: 1.3 centimeters (0.5 inches)
Front and rear: 7.6 centimeters (3.0 inches)
Top and bottom: No clearance required
Shock and vibration tolerance:
60 Gs for 10 milliseconds without nonrecoverable errors
Acoustical noise:
64 dB “A” scale
Inclination:
100 maximum
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Stora g e a nd Ship p ing
Environm e nt
Protective packaging must be provided to protect the switch under
all shipping methods (domestic and international).
Shipping temperature:
-400 F to 1400 F (-400 C to 600 C)
Storage temperature:
340 F to 1400 F (10 C to 600 C)
Shipping relative humidity:
5% to 100%
Storage relative humidity:
5% to 80%
Maximum wet-bulb temperature:
840 F (290 C)
Altitude:
40,000 feet (12,192 meters)
Op e ra ting
Temperature:
Environm e nt
400 F to 1040 F (40 C to 400 C)
Relative humidity:
8% to 80%
Maximum wet-bulb temperature:
810 F (270 C)
Altitude:
10,000 feet (3,048 meters)
Ma inte na nc e Ap p roa c h
The maintenance approach instructs service personnel to perform
fault isolation and repair procedures without degrading or
interrupting product operation or associated applications. Fault
isolation begins when one or more of the following occur:
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•
Event information displays at a browser-capable PC
communicating with the product through the EFCM Basic
Edition interface.
•
•
•
LEDs on the product front panel or FRUs illuminate to indicate a
hardware malfunction.
An unsolicited SNMP trap message is received at a management
workstation, indicating an operational state change or failure.
Event notification is received at a designated support center
Fault isolation and repair information is provided through
maintenance analysis procedures (MAPs). MAPs are step-by-step
procedures that provide information to interpret events, isolate a
failure to a FRU, remove and replace the FRU, and verify product
operation. Fault isolation begins with MAP 0000: Start MAP.
Switc h Ma na g e m e nt
The switch is managed and controlled through a customer-supplied
PC platform with Internet communication to the product-resident
EFCM Basic Edition interface. This graphical user interface (GUI)
allows service personnel to perform configuration tasks, view system
alerts and related log information, and monitor switch status, port
status, and performance. FRU status and system alert information are
highly visible.
The EFCM Basic Edition interface is opened from a standard web
browser running Netscape Navigator® Version 4.6 (or higher) or
Microsoft Internet Explorer Version 4.0 (or higher). At the browser,
enter the IP address of the switch as the Internet uniform resource
locator (URL).
Error-De te c tion, Re p orting , a nd Se rvic e a b ility Fe a ture s
The switch provides the following error detection, reporting, and
serviceability features:
•
LEDs on switch FRUs and adjacent to Fibre Channel ports that
provide visual indicators of hardware status or malfunctions.
•
Redundant FRUs (SFP transceivers) that are removed or replaced
without disrupting switch or Fibre Channel link operation.
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•
•
•
•
A modular design that enables quick removal and replacement of
FRUs without the use of tools or equipment.
System alerts and logs that display switch and Fibre Channel link
status at the EFCM Basic Edition interface.
Diagnostic software that performs power-on self-tests (POSTs)
and port diagnostics (loopback tests).
An RS-232 maintenance port at the rear of the switch (port
access is password protected) that enables installation or service
personnel to change the switch’s IP address, subnet mask, and
gateway address.
These parameters can also be changed through a Telnet session,
access for which is provided through a local or remote PC with an
Internet connection to the switch.
•
•
Data collection through the EFCM Basic Edition interface to help
isolate system problems. The data includes a memory dump file
and audit, hardware, and engineering logs.
Beaconing to assist service personnel in locating a specific port or
switch. When port beaconing is enabled, the amber LED
associated with the port flashes. When unit beaconing is enabled,
the system error indicator on the front panel flashes. Beaconing
does not affect port or switch operation.
•
SNMP management using the Fibre Channel Fabric Element MIB,
Transmission Control Protocol/ Internet Protocol (TCP/ IP) MIB-II
definition (RFC 1157), or a product-specific private enterprise
MIB that runs on the switch. Up to six authorized management
workstations can be configured through the EFCM Basic Edition
interface to receive unsolicited SNMP trap messages. The trap
messages indicate product operational state changes and failure
conditions.
Tools a nd Te st Eq uip m e nt
This section describes tools and test equipment that may be required
to install, test, service, and verify operation of the product. These
tools are supplied with the product or must be supplied by service
personnel.
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The following tools are supplied with the product:
Tools Supp lie d with
the Produc t
•
Door key - A door key with 5/ 16-inch socket (Figure 1-3) is
required to open front and rear doors of the Fabricenter
Equipment Cabinet. A 5/ 16-inch socket wrench may also be used.
Fig ure 1-3
Doo r Ke y
•
Loopback plug - A multimode (shortwave laser) or singlemode
(longwave laser) loopback plug (Figure 1-4) is required to
perform port diagnostic tests. Loopback plugs are shipped with
the product, depending on the types of port transceivers installed.
Fig ure 1-4
Lo op b a c k Plug
•
Fiber-optic protective plug - For safety and port transceiver
protection, fiber-optic protective plugs (Figure 1-5) are inserted in
all product ports without fiber-optic cables attached. Products are
shipped with protective plugs installed.
Fig ure 1-5
Fib e r-Op tic Prote c tive Plug
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•
Null modem cable - An asynchronous RS-232 null modem cable
(Figure 1-6) is required to configure product network addresses
and acquire event log information through the product’s serial
port. The cable has nine conductors and DB-9 female connectors.
Fig ure 1-6
Null Mod e m Ca b le
The following tools should be supplied by service personnel:
Tools Sup p lie d by
Se rvic e Pe rsonne l
•
Scissors or pocket knife - A sharp cutting edge (scissors or knife
blade) is required to cut protective strapping when unpacking
replacement FRUs.
•
Flat-tip and cross-tip (Phillips) screwdrivers - Screwdrivers are
required to remove, replace, adjust, or tighten FRUs, chassis, or
cabinet components.
•
•
T10 Torx® tool - The tool is required to rack-mount products or to
remove, replace, adjust, or tighten chassis or cabinet components.
ESD grounding cable and wrist strap - An ESD wrist strap is
required when working with ESD-sensitive FRUs, including
optical transceivers.
•
Maintenance terminal - A desktop or notebook PC is required to
configure product network addresses and acquire event log
information through the maintenance port. The PC must have:
— The Microsoft® Windows® 98, Windows® 2000, Windows®
2003, Windows® XP, or Windows® ME operating system
installed.
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— RS-232 serial communication software (such as ProComm
Plus™ or HyperTerminal) installed. HyperTerminal is
provided with Windows operating systems.
•
Fiber-optic cleaning kit - The kit contains tools and instructions
to clean fiber-optic cables, connectors, loopback plugs, and
protective plugs.
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2
Insta lla tion Ta sks
This chapter describes tasks to install, configure, and verify operation
of the Sphereon 4300 Fabric Switch using the EFCM Basic Edition
interface. The product can be installed on a table top, mounted in a
equipment rack.
Fa c tory De fa ults
Table 2-1 lists factory-set defaults for the product.
Ta b le 2-1
Fa c to ry-Se t De fa ults (Prod uc t)
Item
Default
EFCM Basic Edition interface user name (case sensitive)
EFCM Basic Edition interface password (case sensitive)
Customer-level password (maintenance port access)
Maintenance-level password (maintenance port access)
IP address
Administrator
password
password
level-2
10.1.1.10
255.0.0.0
0.0.0.0
Subnet mask
Gateway address
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Sum m a ry of Insta lla tion Ta sks
Table 2-2 summarizes installation tasks for the product. The table
describes each task, states if the task is optional, and lists the page
reference.
Ta b le 2-2
Insta lla tio n Ta sk Sum m a ry
Required or Optional
Page
2-2
Task 2: Unpack, Inspect, and Install the Product.
Required.
2-3
Task 3: Configure Product at the EFCM Basic Edition
Required.
2-6
Interface.
Configure if connecting multiple switches or connecting
switch to a public LAN.
2-23
Required.
2-26
2-26
2-27
Task 6: Configure Zoning (Optional).
Perform task to configure zoning.
Task 7: Connect Product to a Fabric Element (Optional).
Perform task to connect switch to a Fibre channel
fabric.
Task 8: Register with the McDATA File Center.
Required.
2-28
Ta sk 1: Ve rify Insta lla tion Re q uire m e nts
Verify the following requirements are met prior to product and
management interface installation. Ensure:
•
A site plan is prepared, configuration planning tasks are
complete, planning considerations are evaluated, and related
planning checklists are complete. Refer to McDATA Products in a
SAN Environment - Planning Manual (620-000124) for information.
•
Fibre Channel SAN design and director, fabric switch, and SAN
router device connectivity are evaluated, and the related planning
worksheet is complete. Refer to the McDATA Products in a SAN
Environment - Planning Manual (620-000124) for information.
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•
Support is available for a browser-capable PC and Internet
connectivity to support the product-resident EFCM Basic Edition
interface.
•
•
Support equipment and technical personnel are available for the
installation.
The required number and type of fiber-optic jumper cables are
delivered and available. Ensure cables are the correct length and
have the required connectors.
•
•
A Fabricenter cabinet or customer-supplied 19-inch equipment
rack and associated hardware are available (optional).
Remote workstations or simple network management protocol
(SNMP) workstations are available (optional). Workstations are
customer-supplied and connected through a public or dedicated
LAN segment.
Ta sk 2: Unp a c k, Insp e c t, a nd Insta ll the Prod uc t
The following paragraphs provide instructions to unpack, inspect,
and install one or more switches. If the switch is delivered in a
Fabricenter equipment cabinet, go to Task 3: Configure Product at the
EFCM Basic Edition Interface.
Unpack and inspect switch(es) as follows:
Unpa c k a nd Insp e c t
Switc h
1. Inspect shipping container(s) for damage. If a container is
damaged, ensure a freight carrier representative is present when
the container is opened. Unpack shipping container(s) and
inspect each item for damage. Ensure packaged items correspond
to items listed on the enclosed bill of materials.
2. If items are damaged or missing, contact the solution center:
Phone: (800) 752-4572 or (720) 558-3910
Fax: (720) 558-3851
E-mail: support@mcdata.com
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To install a switch on a desktop:
De sktop Insta lla tion
1. Remove the backing from the four adhesive rubber pads and
apply the pads to the underside of the switch. Ensure pads are
aligned with the scribed circles at each corner.
2. Position the switch on a table or desktop as directed by the
customer. Ensure:
— A grounded AC electrical outlet is available.
— Adequate ventilation is present, and areas with excessive heat,
dust, or moisture are avoided.
— All planning considerations are met. Refer to McDATA
Products in a SAN Environment - Planning Manual (620-000124)
for information.
3. Verify all field-replaceable units (FRUs) are installed as ordered.
4. Connect the AC power cord to the receptacle at the rear of the
chassis.
5. Connect the AC power cord to a facility power source that
provides single-phase, 100 to 240 volt alternating current (VAC)
current.
6. When the power cord is connected, the switch powers on and
performs power-on self-tests (POSTs). During POSTs:
a. The green power (PWR) LED on the front panel illuminates.
b. The amber system error (ERR) LED on the front panel blinks
momentarily while the switch is tested.
c. The green LED associated with the Ethernet port blinks
momentarily while the port is tested.
while the ports are tested.
7. After successful POST completion, the PWR LED remains
illuminated and all other front panel LEDs extinguish.
8. If a POST error or other malfunction occurs, go to MAP 0000: Start
MAP to isolate the problem.
9. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.
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Perform the following steps to install and configure the switch in a
Ra c k-Mo unt
Insta lla tion
Fabricenter cabinet or a customer-supplied equipment rack. An
optional rack-mount kit, T10 Torx tool, and #2 Phillips screwdriver
are required.
1. Locate the rack-mount position as directed by the customer. The
switch is 1.75 inches, or 1U high.
2. Verify all FRUs are installed as ordered.
3. Open the rack-mount kit and inspect the contents. Refer to the
enclosed bill of materials and verify all parts are delivered.
4. Using a T10 Torx tool and #2 Phillips screwdriver, install the
switch in the equipment cabinet. Refer to McDATA Sphereon 4300,
4500, and 4700 Switch Rack-Mount Kit Installation Instructions
(958-000316) for guidance.
5. Connect the AC power cord to the receptacle at the rear of the
chassis.
6. Connect the AC power cord to a rack power strip connected to a
facility power source that provides single-phase, 100 to 240 VAC
current.
7. When the power cord is connected, the switch powers on and
performs POSTs. During POSTs:
a. The green power (PWR) LED on the front panel illuminates.
b. The amber system error (ERR) LED on the front panel blinks
momentarily while the switch is tested.
c. The green LED associated with the Ethernet port blinks
momentarily while the port is tested.
while the ports are tested.
8. After successful POST completion, the PWR LED remains
illuminated and all other front panel LEDs extinguish.
9. If a POST error or other malfunction occurs, go to MAP 0000: Start
MAP to isolate the problem.
10. Go to Task 3: Configure Product at the EFCM Basic Edition Interface.
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Ta sk 3: Config ure Prod uc t a t the EFCM Ba sic Ed ition Inte rfa c e
Perform these procedures to configure the product from the EFCM
Basic Edition interface. A browser-capable PC with Internet or
Ethernet LAN access is required. To open the interface:
1. Connect the Ethernet patch cable (supplied with the product) to
the RJ-45 connector (labelled 10/100) at the front panel.
2. Connect the remaining end of the Ethernet cable to the Internet or
LAN segment as directed by the customer.
3. At the PC, launch the browser application (Netscape Navigator or
Internet Explorer).
4. Enter the default Internet Protocol (IP) address of the switch
(10.1.1.10) as the uniform resource locator (URL). The Enter
Network Password dialog box displays.
5. Type the case-sensitive default user name (Administrator) and
password (password) and click OK. The First Time Login View
displays.
6. Type customer-specified values in the User Name, New Password,
and Confirm Password fields, then click Activate. The Topology View
displays with status information about each fabric element,
including the product to be configured.
7. Click Switch Details. The Hardware View displays (Figure 2-1).
8. To configure the product from the EFCM Basic Edition interface,
selectively perform the following tasks according to customer
requirements:
— Product - includes identification, date and time, parameters,
fabric parameters, and network addresses.
— Ports - includes basic information, buffer-to-buffer credits
(BB_Credits), and N_Port identifier virtualization (NPIV).
— Management - includes SNMP trap message recipients,
command line interface (CLI), open systems management
server (OSMS), secure socket layer (SSL) encryption.
— Options - includes product feature enablement (PFE) keys.
— Interswitch links - includes preferred path and interswitch
link (ISL) port fencing.
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Insta lla tio n Ta sks
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Fig ure 2-1
Ha rd wa re Vie w
Name, Location, and Contact variables correspond respectively to the
SNMP variables sysName, sysLocation, and sysContact, and are used by
management workstations when obtaining product data.
Config ure Prod uc t
Ide ntific a tion
1. Select Switch and Identification from the Configure menu at any
view. The Identification View displays (Figure 2-2).
Fig ure 2-2
Id e ntific a tion Vie w
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a. Type a unique product name of 24 alphanumeric characters or
less in the Name field. If installed on a public LAN, the name
should reflect the product’s Ethernet network domain name
system (DNS) host name.
b. Type a product description of 255 alphanumeric characters or
less in the Description field.
c. Type the product’s physical location (255 alphanumeric
characters or less) in the Location field.
d. Type the name of a contact person (255 alphanumeric
characters or less) in the Contact field.
2. Click OK to save and activate changes.
Perform this procedure to configure product date and time.
Config ure Da te a nd
Tim e
1. Select Switch and Date & Time from the Configure menu at any
view. The Date Time View displays (Figure 2-3).
Fig ure 2-3
Da te Tim e Vie w
a. Click Date fields that require change, and type numbers in the
following ranges:
•
•
•
Month (MM): 1 through 12.
Day (DD): 1 through 31.
Year (YYYY): greater than 1980.
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b. Click Time fields that require change, and type numbers in the
following ranges:
•
•
•
Hour (HH): 0 through 23.
Minute (MM): 0 through 59.
Second (SS): 0 through 59.
2. Click OK to save and activate changes.
Perform this procedure to configure product operating parameters.
Config ure
Pa ra m e te rs
1. Set the product offline. Refer to Set Online State for instructions.
2. Select Switch and Parameters from the Configure menu at any view.
The Parameters View displays (Figure 2-4).
a. At the Insistent Domain ID field, check (enable) or uncheck
(disable) the parameter. When enabled, the value configured
in the Preferred Domain ID field becomes the active domain ID
when the fabric initializes.
Fig ure 2-4
Pa ra m e te rs Vie w
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b. At the Rerouting Delay field, check (enable) or uncheck
(disable) the parameter. When enabled, traffic is delayed
through the fabric by the user-specified error detect time out
value (E_D_TOV). This delay ensures Fibre Channel frames
are delivered to their destination in order.
c. At the Domain RSCN field, check (enable) or uncheck (disable)
the parameter. When enabled, attached devices can register to
receive notification when other devices change state.
d. At the Suppress RSCN on Zone Set Activations field, check
(enable) or uncheck (disable) the parameter. When enabled,
RSCNs are not transmitted when a zone set is activated.
e. At the Limited Fabric RSCN field, check (enable) or uncheck
(disable) the parameter. When enabled, RSCNs are not
transmitted after a product initial program load (IPL).
f. At the Zone Flexpars: Isolate Fabric RSCNs on zone activation
changes field, check (enable) or uncheck (disable) the
parameter. When enabled, zone FlexPars isolate and prevent
fabric-format RSCNs from propagating to devices in zones
that are not impacted.
g. At the Preferred Domain ID field, type a value between 1
through 31. This value uniquely identifies each fabric element.
NOTE: An ISL between fabric elements with identical domain IDs
segments and prevents communication.
h. At the ISL FSPF Cost Configuration field, select By Port Speed or
Ignore Port Speed to calculate fabric shortest path first (FSPF)
cost.
•
By Port Speed - The fastest fabric path is determined by
port (ISL) speed. Cost is inversely proportional to speed.
•
Ignore Port Speed - ISL speed is ignored, and the fastest
fabric path is determined by the number of hops. Cost is
directly proportional to hop count.
3. Click OK to save and activate changes.
4. Set the product online. Refer to Set Online State for instructions.
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Insta lla tio n Ta sks
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Perform this procedure to configure fabric operating parameters.
Config ure Fa b ric
Pa ra m e te rs
1. Set the product offline. Refer to Set Online State for instructions.
2. Select Switch and Fabric Parameters from the Configure menu at any
view. The Fabric Parameters View displays (Figure 2-5).
Fig ure 2-5
Fa b ric Pa ra m e te rs Vie w
a. At the R_A_TOV field, type a value between 10 through 1200
tenths of a second (one through 120 seconds). Ten seconds
(100) is the recommended value. The R_A_TOV value must
exceed the E_D_TOV value.
b. At the E_D_TOV field, type a value between 2 through 600
tenths of a second (0.2 through 60 seconds). Two seconds (20)
is the recommended value.
NOTE: Fabric elements must be set to the same R_A_TOV and
E_D_TOV values. An ISL between fabric elements with different
values segments and prevents communication.
c. Select from the Switch Priority drop-down list to designate the
fabric’s principal switch. The principal switch is assigned a
priority of 1 and controls the allocation and distribution of
domain IDs for all fabric elements (including itself). Available
selections are Default, Principal, and Never Principal.
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Principal is the highest priority setting, Default is next, and
Never Principal is the lowest. At least one switch in a fabric
must be set as Principal or Default. If all switches are set to
Never Principal, all ISLs segment.
d. Select from the Interop Mode drop-down list to set the product
operating mode. This setting affects the management mode
and does not affect port operation. Available selections are:
•
McDATA Fabric 1.0 - Select this option if the product is
fabric-attached only to other McDATA directors or
switches operating in McDATA fabric mode.
•
Open Fabric 1.0 - Select this option (default) for managing
heterogeneous fabrics and if the product is fabric-attached
to McDATA directors or switches and other open-fabric
compliant switches.
NOTE: With Open Fabric 1.0 enabled, the default zone set is disabled.
3. Click OK to save and activate changes.
4. Set the product online. Refer to Set Online State for instructions.
Verify the LAN installation with the network administrator. If:
Config ure Ne twork
Inform a tion
•
One product is installed on a dedicated LAN, network
information (IP address, subnet mask, and gateway address) does
not require change.
•
network information must be changed to conform to the LAN
addressing scheme.
Perform this procedure to change product network information.
1. Select Switch and Network from the Configure menu at any view.
The Network View displays (Figure 2-6).
a. At the IP Address field, type the new value as specified by the
network administrator (default is 10.1.1.10).
b. At the Subnet Mask field, type the new value as specified by
the network administrator (default is 255.0.0.0).
c. At the Gateway Address field, type the new value as specified
by the network administrator (default is 0.0.0.0).
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Fig ure 2-6
Ne twork Vie w
2. Click OK to save and activate changes. An acknowledgement
message displays, indicating the browser PC must be directed to
the new IP address.
3. Update the address resolution protocol (ARP) table for the
browser PC.
a. Close the EFCM Basic Edition interface and all browser
applications.
b. At the Windows desktop, click Start at the left side of the task
bar. The Windows Workstation menu displays.
c. At the Windows Workstation menu, sequentially select the
Programs and Command Prompt options. A disk operating
system (DOS) window displays.
d. Delete the switch’s old IP address from the ARP table. At the
command (C:\ ) prompt, type arp -d xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the old IP address for the switch.
e. Click close (X) at the upper right corner of the DOS window to
close the window and return to the Windows desktop.
4. At the product front panel, press and hold the IML/RESET
button for ten seconds to perform a power-on reset (POR).
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5. At the PC, launch the browser application (Netscape Navigator or
Internet Explorer). Enter the products’s new IP address as the
Internet URL. The Enter Network Password dialog box displays.
6. Type the case-sensitive user name and password and click OK.
displays with status information about each fabric element.
Perform this procedure to configure basic port information.
Config ure Ba sic Port
Inform a tion
1. Select Ports and Basic Info from the Configure menu at any view.
The Basic Information View displays (Figure 2-7).
Fig ure 2-7
Ba sic Info rm a tion Vie w
a. For each port to be configured, type a port name of 24
alphanumeric characters or less in the Name field. The port
name should characterize the device to which the port is
attached.
b. Click a check box in the Blocked column to block or unblock a
port (default is unblocked). A check mark indicates a port is
blocked.
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c. Click the check box in the FAN column to enable or disable the
fabric address notification (FAN) feature (default is enabled).
A check mark indicates FAN is enabled. When enabled, an
FL_Port transmits FAN frames after loop initialization to
verify FC-AL devices are still logged in.
d. Select from the drop-down list in the Type column to configure
the port type. Available selections are fabric port (F_Port),
expansion port (E_Port), generic port (G_Port), generic mixed
port (GX_Port), and fabric mixed port (FX_Port).
e. Select from the drop-down list in the Speed column to
configure the port transmission rate. Available selections are
auto-negotiate between speeds (Negotiate), 1.0625 gigabit per
second (Gbps) operation (1 Gb/sec), and 2.1250 Gbps
operation (2 Gb/sec).
2. Click OK to save and activate changes.
With the full-fabric PFE key enabled, the switch provides a port
buffer pool of 144 receive BB_Credits. Each port can be assigned
between two and 12 credits, provided the total credits allocated to all
ports does not exceed 144. The default value is five credits per port or
12 credits per port with the full-fabric PFE key enabled. Perform this
procedure to configure port receive BB_Credit:
Config ure Port
BB_Cre d it
1. Set all or a subset of user-specified ports offline. Refer to Set
Online State or Block or Unblock a Port for instructions.
2. Select Ports and RX BB_Credit from the Configure menu at any
view. The RX BB_Credit View displays.
3. Perform one of the following:
— To set all offline ports to default values, click Default.
— To set an offline port to a user-specified value, type the desired
value in the RX BB_Credit column.
4. Click OK to save and activate changes.
5. Set all or user-specified ports online. Refer to Set Online State (all)
or Block or Unblock a Port (specified ports) for instructions.
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NPIV allows multiple (up to 256) Fibre Channel addresses to be
assigned to a node (N_Port). The NPIV feature must be installed.
Refer to Install PFE Keys (Optional) for instructions. Perform this
procedure to configure ports for NPIV connectivity.
Config ure Port NPIV
1. Select Ports and NPIV from the Configure menu at any view. The
NPIV View displays.
2. Click Enable to activate product NPIV operation.
3. To set a port to a user-specified value, type the desired value
(1 through 256) in the Login column.
4. Click OK to save and activate changes.
Perform this procedure to configure names, write authorizations,
addresses, and user datagram protocol (UDP) port numbers for
SNMP trap message recipients. To configure recipient workstations:
Config ure SNMP
1. Select SNMP from the Configure menu at any view. The SNMP
View displays (Figure 2-8).
Fig ure 2-8
SNMP Vie w
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a. Click Enable to activate the installed SNMP agent.
b. Select the appropriate Fibre Alliance management information
base (FA MIB) from the FA MIB Version drop-down list. Valid
selections are FA MIB Version 3.0 or FA MIB Version 3.1.
c. Click (check) the Enable Authentication Traps check box to
enable transmission of SNMP trap messages to recipients.
d. For each configured recipient, type a community name of 32
alphanumeric characters or less in the Name field. The name is
incorporated in SNMP trap messages to ensure against
unauthorized viewing.
e. Click (check) the box in the Write Auth column to enable write
authorization for the trap recipient (default is disabled). When
enabled, a configured user can change sysContact, sysName,
and sysLocation SNMP variables.
f. Type the IP address or DNS host name of the trap recipient
(SNMP management workstation) in the Trap Recipient field. It
is recommended the IP address be used.
g. Type a decimal port number in the UDP Port Number field to
specify the UDP port number
Perform this procedure to toggle (enable or disable) the state of the
product’s command line interface. To change the CLI state:
Ena b le CLI
1. Select CLI from the Configure menu at any view. The CLI View
displays (Figure 2-9).
2. Perform one of the following:
•
•
Click Enable to activate the CLI.
Click Disable to deactivate the CLI.
3. Click (check) the Use SSH check box to enable secure shell (SSH)
protocol. The protocol controls CLI access to the product and
provides software-enforced encryption.
4. Click OK to save and activate changes.
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Fig ure 2-9
CLI Vie w
Perform this procedure to configure the open systems management
server and enable OSI host control of the product. Implementing and
application on the OSI server. Applications include Veritas®
SANPoint™ Control or Tivoli® NetView®. To enable or disable OSMS
host control:
Ena b le or Disa b le
Host Control
1. Select OSMS from the Configure menu at any view. The OSMS
View displays (Figure 2-10).
Fig ure 2-10 OSMS Vie w
2. Perform one of the following:
•
•
Click Enable to activate OSMS.
Click Disable to deactivate OSMS.
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3. Click (check) the Enable Host Control check box to activate host
control of the product.
4. Click OK to save and activate changes.
uses key encryption and includes a digital certificate that enables
server authentication and SSL session initialization. To configure SSL
encryption:
Config ure SSL
Enc ryption
1. Select SSL from the Configure menu at any view. The SSL View
displays (Figure 2-11).
Fig ure 2-11 SSL Vie w
2. With web SSL enabled, all data transmitted over an authenticated
Internet connection is encrypted. Perform one of the following:
•
•
Click Enable to activate web SSL.
Click Disable to deactivate web SSL.
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3. Software SSL enables use of an application program interface
(API) connection. With software SSL enabled, secure and
unsecure communications are acceptable, however, unsecure
communications are directed to an encrypted API connection.
Perform one of the following:
•
•
Click Enable to activate software SSL.
Click Disable to deactivate software SSL.
4. To define the expiration period (in days) of the digital certificate,
type a value between 30 and 3650 in the Expires in field. The
default is 365 days. Click Generate to generate a new certificate.
5. To define a renegotiation parameter (in megabytes) for the SSL
session key, type a value between 50 and 10000 in the Renegotiate
after field. The value defines the MB of data transmitted over the
connection before triggering the regeneration of a new SSL
session key. An SSL session key (not part of the digital certificate)
is valid only during the SSL connection, and is renegotiated per
the value entered.
6. Click OK to save and activate changes.
The following PFE-keyed options are available:
Insta ll PFE Ke ys
(Optiona l)
•
Flexport Technology - A Flexport Technology product is
delivered at a discount without all Fibre Channel ports enabled.
When additional port capacity is required, the remaining ports
are incrementally enabled through this feature.
•
•
Full-fabric capability - This feature allows Fibre Channel ports to
be configured as E_Ports, G_Ports, or GX_ports, and supports
additional port BB_Credits.
Full volatility - This feature ensures no Fibre Channel frames are
stored after the product is powered off or fails, and a memory
dump file (that possibly includes classified data frames) is not
included as part of the data collection procedure.
After purchasing a feature, obtain the PFE key by following the
enclosed instructions. The key is an alphanumeric string consisting of
uppercase and lowercase characters that must be entered exactly,
including dashes. An example format is:
XxXx-XXxX-xxXX-xX.
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Keys are encoded to work only with the serial number of the installed
product. Record the key to re-install the feature if required. If the
product fails and is replaced, obtain new PFE keys from the solution
center (800-752-4572 or support@mcdata.com). Have the serial
number or transaction code. After obtaining a PFE key, install the
feature as follows:
1. Select Upgrade Options from the Configure, Maintenance, or Security
menus at any view. The Maintenance Feature Installation View
displays (Figure 2-12).
Fig ure 2-12 Ma inte na nc e Fe a ture Insta lla tio n Vie w
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Feature status is indicated by a green check markD(installed) or
a red X (uninstalled). Flexport Technology status is indicated by
the number of installed ports. Click a feature title in the Feature
panel and a description appears in the Feature Details panel.
2. Type the key in the Feature Key field and click Update. The
interface refreshes and indicates the update changes in the Feature
panel.
NOTE: When OK is selected, all features are updated with new features.
3. Click OK. New PFE key(s) activate, the message Feature
installation in process. Your browser connection will be
unavailable until unit restart is complete. displays, and the
product performs a non-disruptive (to Fibre Channel traffic)
firmware reset.
4. After the product reset, the message Feature installation
complete. Click here to login. displays.
5. Click here to login and start a new EFCM Basic Edition session.
The Enter Network Password dialog box displays.
This section describes optional ISL performance features configured
through Configure menu selections. Features include:
Config ure
Inte rswitc h Links
•
Preferred path - Use the Preferred Path View to specify and
configure one or more ISL data paths between multiple fabric
elements. At each fabric element, a preferred path consists of a
source port, exit port, and destination Domain_ID.
•
Port fencing - Use the Port Fencing View to minimize ISLs that
bounce (repeatedly attempt to establish a connection), causing
disruptive fabric rebuilds. Fencing defines a bounce threshold
that when reached, automatically blocks the disruptive E_Port.
Edition User Manual (620-000240) for instructions.
are installed or a public LAN segment is used, network addresses
must be changed to conform to the customer’s LAN addressing
scheme. Go to Task 4: Configure Product Network Information (Optional).
If no additional options, features, or network addresses are to be
configured, go to Task 5: Cable Fibre Channel Ports.
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Ta sk 4: Config ure Prod uc t Ne two rk Inform a tion (Op tiona l)
The product is delivered with default network addresses as follows:
•
MAC address - The media access control (MAC) address is
programmed into FLASH memory on the control processor (CTP)
card at manufacture. The MAC address is unique for each
product, and should not be changed.
•
IP address - The default IP address is 10.1.1.10. If multiple
products are installed on the same LAN, each product (and the
management server) must have a unique IP address.
NOTE: If multiple products and the management server are delivered in
a Fabricenter equipment cabinet, all devices are configured with unique
IP addresses that do not require change. The addresses require change
only if multiple cabinets are LAN-connected.
•
•
Subnet mask - The default subnet mask is 255.0.0.0. If the product
is installed on a complex public LAN with one or more routers,
the address may require change.
Gateway address - The default gateway address is 0.0.0.0. If the
product is installed on a public LAN, the gateway address must
be changed to the address of the corporate intranet’s local router.
Perform the following steps to change a product IP address, subnet
mask, or gateway address. An asynchronous RS-232 modem cable
and maintenance terminal (desktop or notebook PC) with a
Windows-based operating system and RS-232 serial communication
software (such as ProComm Plus or HyperTerminal) are required.
1. Using a Phillips screwdriver, remove the protective cap from the
9-pin maintenance port at the rear of the chassis. Connect one end
of the RS-232 modem cable to the port.
2. Connect the other cable end to a 9-pin serial communication port
(COM1 or COM2) at the rear of the maintenance terminal PC.
3. Power on the maintenance terminal. At the Windows desktop,
click Start at the left side of the task bar. The Windows Workstation
menu displays.
NOTE: The following steps describe changing network addresses using
HyperTerminal serial communication software.
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4. At the Windows Workstation menu, sequentially select the
Programs, Accessories, Communications, and HyperTerminal options.
The Connection Description dialog box displays (Figure 2-13).
Fig ure 2-13 Co nne c tion De sc rip tio n Dia lo g Box
5. Type a descriptive product name in the Name field and click OK.
The Connect To dialog box displays.
6. Ensure the Connect using field displays COM1 or COM2
(depending on the port connection to the product), and click OK.
The COMn Properties dialog box displays, where n is 1 or 2.
7. Configure Port Settings parameters:
— Bits per second - 115200.
— Data bits - 8.
— Parity - None.
— Stop bits - 1.
— Flow control - Hardware or None.
Click OK. The New Connection - HyperTerminal window displays.
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8. At the > prompt, type the user password (default is password)
and press Enter. The password is case sensitive. The New
Connection - HyperTerminal window displays with software and
hardware version information for the product, and a C > prompt
at the bottom of the window.
9. At the C > prompt, type the ipconfig command and press Enter.
The New Connection - HyperTerminal window displays with
configuration information listed:
— MAC Address.
— IP Address (default is 10.1.1.10).
— Subnet Mask (default is 255.0.0.0).
— Gateway Address (default is 0.0.0.0).
— Auto Negotiate.
— Speed.
— Duplex.
Only the IP Address, Subnet Mask, and Gateway Address fields are
configurable.
10. Change the IP address, subnet mask, and gateway address as
directed by the customer. To change the addresses, type the
following at the C > prompt and press Enter.
ipconfig xxx.xxx.xxx.xxx yyy.yyy.yyy.yyy zzz.zzz.zzz.zzz
The IP address is xxx.xxx.xxx.xxx, the subnet mask is
yyy.yyy.yyy.yyy, and the gateway address is zzz.zzz.zzz.zzz,
where the octets xxx, yyy, and zzz are decimals from zero through
255. If an address is to remain unchanged, type the current
address in the respective field.
11. Select Exit from the File pull-down menu. A HyperTerminal
message box appears.
12. Click Yes. A second message box appears. Click No to exit and
close the application.
13. Power off the maintenance terminal and disconnect the RS-232
modem cable. Replace the protective cap over the maintenance
port.
14. At the product front panel, press and hold the IML/RESET
button for ten seconds to perform a POR.
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15. Connect the product to the customer-supplied Ethernet LAN
segment:
a. Connect one end of the Ethernet patch cable (supplied) to the
RJ-45 connector (labelled 10/100).
b. Connect the remaining end of the cable to the LAN as directed
by the customer.
Ta sk 5: Ca b le Fib re Cha nne l Ports
Perform this task to cable Fibre Channel ports and connect devices:
1. Route fiber-optic jumper cables from customer-specified Fibre
Channel devices, FC-AL devices, or fabric elements to product
ports.
2. Connect device cables to SFP optical port transceivers as directed
by the customer.
3. Perform one of the following:
•
If the product is installed on a table or desktop, bundle and
secure Fibre Channel cables as directed by the customer.
•
If the product is installed in a customer-supplied equipment
rack, bundle Fibre Channel cables from the product and other
equipment (groups of 16 maximum), and secure them as
directed by the customer.
•
If the product is installed in a Fabricenter equipment cabinet,
bundle Fibre Channel cables from the product and other
equipment (groups of 16 maximum), and secure them in the
cable management area at the front-left side of the cabinet.
Ta sk 6: Config ure Zoning (Op tiona l)
Perform this procedure to configure, change, add, or delete zones;
and to configure, change, enable, or disable zone sets.
•
Zone - A zone is a group of devices that can access each other
through port-to-port connections. Devices in the same zone can
recognize and communicate with each other; devices in different
zones cannot.
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•
Zone set - A zone set is a group of zones that is activated or
deactivated as a single entity across all managed products in
either a single switch or a multiswitch fabric. Only one zone set
can be active at one time.
The following naming conventions apply to zones and zone sets:
•
All names must be unique and may not differ by case only. For
example, zone-1 and Zone-1 are both valid individually, but are
not considered unique.
•
The first character of a zone set name must be a letter
(A through Z or a through z).
•
•
A zone set name cannot contain spaces.
Valid characters are alphanumerics and the caret ( ^ ),
hyphen ( - ), underscore ( _ ), or dollar ( $ ) symbols.
•
A zone set name can have a maximum of 64 characters.
To configure zones and zone sets, refer to the McDATA EFCM Basic
Edition User Manual (620-000240) for instructions.
Ta sk 7: Conne c t Prod uc t to a Fa b ric Ele m e nt (Op tiona l)
To provide fabric-attached Fibre channel connectivity for devices
connected to the product, connect the product to an expansion port
(E_Port) of a fabric element (switch or director). Any switch can be
used to form this ISL. To connect the product to a fabric element and
create an ISL:
1. Ensure the fabric element is accessible by the EFCM Basic Edition
appropriate switch or director installation manual for
instructions.
2. Ensure the preferred domain ID for the product is unique and
does not conflict with the ID of another switch or director
participating in the fabric. Refer to Task 3: Configure Product at the
EFCM Basic Edition Interface.
3. Ensure R_A_TOV and E_D_TOV values for the product are
identical to the values for all switches or directors participating in
the fabric. Refer to Task 3: Configure Product at the EFCM Basic
Edition Interface.
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4. Route a multimode or singlemode fiber-optic cable (depending
on the type of transceiver installed) from a customer-specified
E_Port of the fabric element to the front of the product.
customer.
6. Select Port List from the Product menu at any view. The Port List
View displays.
7. At the Port List View, click the physical port number of the fabric
ISL (connected in step 5) in the Port column. Physical properties
for the port appear in the lower panel of the view.
8. Ensure the Operational State field displays Online and the Reason
field displays N/A or is blank. If an ISL segmentation or other
problem is indicated, go to MAP 0000: Start MAP to isolate the
problem. If no problems are indicated, installation tasks are
complete.
Ta sk 8: Re g iste r with the Mc DATA File Ce nte r
To complete the installation, register with the McDATA Filecenter
web site to receive e-mail updates and access the following:
•
•
•
•
Technical publications.
Firmware and software upgrades.
Technical newsletters.
Release notes.
To register with the Filecenter:
1. At the server with Internet access, open the McDATA home page
(http://mcdata.com). Select File Center from the Support menu. The
Filecenter home page opens (Figure 2-14).
2. Select (click) the New User Registration option at the top of the
home page. The Filecenter’s New User Registration page displays.
Use the page to input user information. The following is required:
•
•
•
•
Password.
Verify password.
First, middle, and last name.
E-mail address.
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•
•
•
Company.
Title.
Telephone and facsimile numbers.
Fig ure 2-14 Mc DATA File c e nte r Hom e Pa g e
3. Complete fields as required and click Register. The registration is
complete and Filecenter login information is transmitted to the
e-mail address specified.
4. At the browser PC, close the Internet session. If no product
problems are indicated, installation tasks are complete.
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3
Ma inte na nc e Ana lysis
Proc e d ure s
This chapter describes maintenance analysis procedures (MAPs) used
by service representatives to fault isolate Sphereon 4300 Fabric Switch
problems or failures to the field-replaceable unit (FRU) level. MAPs
consist of step-by-step procedures that provide information to
replace the failed FRU, and verify product operation.
Fa c tory De fa ults
Table 3-1 lists factory defaults for product passwords (customer and
maintenance level), and the product’s Internet Protocol (IP) address,
subnet mask, and gateway address.
Ta b le 3-1
Fa c to ry-Se t De fa ults
Item
Default
Customer password
Maintenance password
IP address
password
level-2
10.1.1.10
255.0.0.0
0.0.0.0
Subnet mask
Gateway address
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3-1
Ma inte ne nc e Ana lysis Pro c e d ure s
Quic k Sta rt
at MAP 0000: Start MAP.
Ta b le 3-2
MAP Sum m a ry
MAP
Page
3-5
3-9
3-10
3-11
3-14
3-16
3-27
MAP 0300: Loss of Browser PC Communication
MAP 0500: Port Failure or Link Incident Analysis
MAP 0600: Fabric or ISL Problem Analysis
Table 3-3 lists event codes, corresponding MAP references, and
Ta b le 3-3
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion
Event
Code Explanation
Action
011
021
031
051
061
062
063
064
Login Server database invalid.
Go to MAP 0600.
Go to MAP 0600.
Add a community name.
Go to MAP 0600.
Go to MAP 0600.
Go to MAP 0600.
Go to MAP 0600.
No action required.
Name Server database invalid.
SNMP request received from unauthorized community.
Management Server database invalid.
Fabric Controller database invalid.
Maximum interswitch hop count exceeded.
Remote switch has too many ISLs.
ESS response from indicated domain ID not received after maximum
tries.
070
E_Port is segmented.
Go to MAP 0600.
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Ma inte ne nc e Ana lysis Proc e d ure s
Ta b le 3-3
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Co ntinue d )
Event
Code Explanation
Action
071
072
073
074
075
080
081
082
083
120
121
140
141
142
143
150
151
300
301
302
310
311
312
370
400
Switch is isolated.
Go to MAP 0600.
E_Port connected to unsupported switch.
Fabric initialization error.
Go to MAP 0600.
Go to MAP 0500.
ILS frame delivery error threshold exceeded.
E_Port segmentation recovery.
Unauthorized worldwide name.
Invalid attachment.
Go to MAP 0500
Port fenced.
Go to MAP 0600.
Port set to inactive state.
Go to MAP 0500
Error detected while processing system management command.
Zone set activation failed - zone set too large.
Congestion detected on an ISL.
Congestion relieved on an ISL.
Low BB_Credit detected on an ISL.
Low BB_Credit relieved on an ISL.
Fabric merge failure.
Reduce size of zone set and retry.
Go to MAP 0600.
Go to MAP 0600.
Go to MAP 0600.
Fabric configuration failure.
Go to Collect Maintenance Data.
Go to MAP 0400.
Cooling fan propeller failed.
Cooling fan propeller failed.
Go to MAP 0400.
Cooling fan propeller failed.
Go to MAP 0400.
Cooling fan propeller recovered.
Cooling fan propeller recovered.
Cooling fan propeller recovered.
Cooling fan status polling temporarily disabled.
Power-up diagnostic failure.
No action required.
No action required.
Go to MAP 0400.
Go to MAP 0200.
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Ta b le 3-3
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Continue d )
Event
Code Explanation
Action
410
411
412
421
423
426
433
440
442
445
453
506
507
508
510
512
513
514
515
516
523
524
525
581
582
Switch reset.
No action required.
Go to MAP 0200.
No action required.
Go to MAP 0400.
Go to MAP 0400.
Go to MAP 0400.
No action required.
No action required.
Go to MAP 0500.
Go to MAP 0500.
Go to MAP 0500.
No action required.
Go to MAP 0500
Go to MAP 0500.
Go to MAP 0500.
No action required.
No action required.
Go to MAP 0500.
Go to MAP 0500.
Firmware fault.
CTP watchdog timer reset.
Firmware download complete.
CTP firmware download initiated.
Multiple ECC single-bit errors occurred.
Non-recoverable Ethernet fault.
Embedded port hardware failed.
Embedded port anomaly detected.
ASIC detected a system anomaly.
New feature key installed.
Fibre Channel port failure.
Loopback diagnostics port failure.
Fibre Channel port anomaly detected.
Optical transceiver hot-insertion initiated.
Optical transceiver nonfatal error.
Optical transceiver hot-removal completed.
Optical transceiver failure.
Optical digital diagnostics warning threshold exceeded.
Optical digital diagnostics alarm threshold exceeded.
FL_Port open request failed.
No AL_PA acquired.
FL_Port arbitration timeout.
Implicit incident.
Bit error threshold exceeded.
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Ta b le 3-3
Eve nt Cod e s ve rsus Ma inte na nc e Ac tion (Co ntinue d )
Event
Code Explanation
Action
583
584
585
586
810
811
812
850
Loss of signal or loss of synchronization.
Go to MAP 0500.
Go to MAP 0500.
Go to MAP 0500.
Go to MAP 0500.
Go to MAP 0400.
Go to MAP 0400.
Go to MAP 0400.
Go to MAP 0400.
Not operational primitive sequence received.
Primitive sequence timeout.
Invalid primitive sequence received for current link state.
High temperature warning (CTP thermal sensor).
Critically hot temperature warning (CTP thermal sensor).
CTP card shutdown due to thermal violations.
Switch shutdown due to CTP thermal violations.
MAP 0000: Sta rt MAP
This MAP describes initial fault isolation beginning at the:
•
•
Failed product.
Browser-capable PC with Internet connectivity to the firmware-
resident Enterprise Fabric Connectivity Manager (EFCM) Basic
Edition interface.
•
Product-attached open systems interconnection (OSI) host
console.
1
Prior to fault isolation, acquire:
•
A system configuration drawing or planning worksheet that
includes the location of the product, management interface,
other McDATA products, and device connections.
•
•
The internet protocol (IP) address, gateway address, and subnet
mask for the product reporting the problem.
User IDs and passwords.
Continue to the next step.
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2
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
•
•
•
An illuminated PWR LED (green) or ERR LED (amber).
Illuminated LEDs adjacent to Fibre Channel ports.
Audio emanations and airflow from cooling fans.
Is the product powered on?
YES
NO
↓
A power distribution problem is indicated. Go to MAP 0100:
Power Distribution Analysis. Exit MAP.
3
At the failed product, inspect the amber ERR LED and amber LEDs
associated Fibre Channel ports and FRUs.
Are any amber LEDs illuminated?
NO
YES
↓
A FRU failure, power-on self-test (POST) failure, link incident,
interswitch link (ISL) problem, fenced E_Port, or segmented
E_Port is indicated. To obtain event codes that identify the
failure, go to step 10.
4
Is the product management interface (browser PC or OSI host
console) powered on and operational?
NO
YES
↓
5
Power on the management interface platform and launch the
associated management application:
•
EFCM Basic Edition - Refer to Task 3: Configure Product at the
EFCM Basic Edition Interface for instructions.
•
OSI host console - Refer to documentation supplied with the
host system for instructions.
Was the maintenance action successful?
NO YES
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↓
Go to step 7.
6
Inspect the management interface for communication link failure.
HTTP 404 - file not found, or similar message.
Was a failure indication observed?
NO
↓
Communication with the EFCM Basic Edition interface failed.
Go to MAP 0300: Loss of Browser PC Communication. Exit
MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
7
Inspect product status at the management interface:
a. For the product reporting the problem:
— EFCM Basic Edition - Select Hardware from the Product
menu at any view. The Hardware View displays.
— OSI host console - Go to step 9.
b. Inspect the status symbol associated with the product. A yellow
triangle (attention indicator) indicates the product is operating in
degraded mode. A red diamond (failure indicator) indicates the
product is not operational.
c. Inspect simulated Fibre Channel ports for a yellow triangle
(attention indicator) that overlays the FRU graphic.
d. Inspect simulated FRUs for a blinking red and yellow diamond
(failed FRU indicator) that overlays the FRU graphic.
Is a failure indicated?
NO
YES
↓
A FRU failure, power-on self-test (POST) failure, link incident,
interswitch link (ISL) problem, fenced E_Port, or segmented
E_Port is indicated. To obtain event codes that identify the
failure, go to step 10.
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8
A link incident may have occurred, but the LIN alerts option is not
enabled and the yellow triangle (attention indicator) does not appear.
Inspect the Link Incident Log:
a. Select Link Incident from the Logs menu at any view. The Link
Incident Log displays.
b. If a link incident occurred, the port number is listed with one of
the following messages.
— Link interface incident - implicit incident.
— Link interface incident - bit-error threshold exceeded.
— Link failure - loss of signal or loss of synchronization.
— Link failure - not-operational primitive sequence (NOS)
received.
— Link failure - primitive sequence timeout.
current link state.
Did a listed message appear?
NO
YES
↓
A Fibre Channel link incident is indicated. Go to MAP 0500:
Port Failure or Link Incident Analysis. Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
9
If an incident occurs on the Fibre Channel link between the product
and attached OSI server, a link incident record is generated and sent
T11/99-017v0.
NO
YES
↓
A Fibre Channel link incident is indicated. Go to MAP 0500:
Port Failure or Link Incident Analysis. Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
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10
Inspect the Event Log to obtain failure reason codes:
a. Select Event from the Logs menu at any view. The Event Log
displays.
b. Record the event code and associated date, time, and severity
(Informational, Minor, Major, or Severe).
c. If multiple event codes are found, record all codes and severity
levels. Record the date, time, and sequence, and determine if all
codes are related to the reported problem. Begin fault isolation
Other codes may accompany this event code, or may indicate a
Were one or more event codes found?
NO
YES
↓
Go to Table 3-3 to obtain event codes. Exit MAP.
Return to step 1 and perform fault isolation again. If this is the
second time at this step, perform a data collection and contact the
next level of support. Refer to Collect Maintenance Data. Exit MAP.
MAP 0100: Po we r Distrib ution Ana lysis
This MAP describes fault isolation for the product power distribution
system, including defective AC power cords or redundant power
supplies. The failure indicator is inability of the product to power on.
1
Inspect and verify facility power is within specifications:
•
•
•
One single-phase connection for each power supply.
Input power between 100 and 240 VAC, at least 5 amps.
Input frequency between 47 and 63 Hz.
Is facility power within specifications?
YES
NO
↓
Ask the customer to correct the facility power problem. When
corrected, continue to the next step.
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2
The power supply may be disconnected or failed. Verify connection to
facility power.
a. Ensure the AC power cord is connected to the rear of the switch
and a facility power receptacle. If not, connect the power cord as
directed by the customer.
b. Ensure facility circuit breakers are on. If not, ask the customer to
set breakers on.
c. Ensure the AC power cord is not damaged. If damaged, replace
the cord.
Was the maintenance action successful?
NO
YES
↓
The product is operational. Exit MAP.
A power supply failure is indicated. Replace the switch. Exit MAP.
This MAP describes fault isolation for a POST failure. The failure
indicator is event code 400 or 411 observed at the Event Log.
1
Table 3-4 lists event codes, explanations, and MAP steps.
Ta b le 3-4
MAP 200 Eve nt Cod e s
Explanation
Event
Code
Action
400
411
Power-up diagnostic failure.
Firmware fault.
Go to step 2.
Go to step 3.
2
As indicated by event code 400, POST/IPL diagnostics detected a
FRU failure.
a. At the Event Log, examine the first two bytes of event data.
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b. Byte 0 specifies failed FRU. Byte 1 specifies the slot number of
the failed FRU (00 for nonredundant, 00 or 01 for redundant) as
listed in Table 3-5.
Ta b le 3-5
MAP 200 Byte 0 FRU Cod e s
Byte 0
02
Failed FRU
CTP card.
Action
Replace the switch. Exit MAP.
Replace the switch. Exit MAP.
Replace the switch. Exit MAP.
05
Fan module.
Power supply.
06
3
As indicated by event code 411, POST/IPL diagnostics detected a
firmware failure and performed an online dump. All Fibre Channel
ports reset after failure and devices momentarily logout, login, and
resume operation. Perform a data collection and contact the next
level of support. Refer to Collect Maintenance Data. Exit MAP.
MAP 0300: Loss of Browse r PC Com m unic a tion
This MAP describes fault isolation for the product to browser PC
Internet connection (EFCM Basic Edition interface). The failure
indicator is a Page cannot be found, Unable to locate the server,
HTTP 404 - file not found, or similar message.
NOTE: Upon restart, it may take up to five minutes for the Internet
connection to activate. This delay is normal.
1
The browser PC cannot communicate with the product because:
•
•
The product-to-PC Internet link could not be established.
AC power distribution for the product failed or AC power was
disconnected.
•
The product CTP card failed.
Continue to the next step.
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2
Ensure the product is connected to facility power. Inspect the product
for indications of being powered on, such as:
•
•
•
An illuminated PWR LED (green) or ERR LED (amber).
Illuminated LEDs adjacent to Fibre Channel ports.
Audio emanations and airflow from cooling fans.
Is the product powered on?
YES
NO
↓
A power distribution problem is indicated. Go to MAP 0100:
Power Distribution Analysis. Exit MAP.
3
A product-to-PC link problem (Internet too busy or IP address typed
incorrectly) or an Ethernet port failure is indicated.
a. Wait approximately five minutes, then attempt to login to the
product.
(Internet Explorer), type http://xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the product IP address obtained in MAP
0000: Start MAP. The Username and Password Required dialog
box appears.
c. Type the user name and password obtained in MAP 0000: Start
MAP and click OK. If the EFCM Basic Edition interface does not
open, wait five minutes and perform this step again.
Is the EFCM Basic Edition interface operational?
NO
YES
↓
The Internet connection is restored. Exit MAP.
4
The IP address defining the product to the interface is incorrect or
unknown. An asynchronous RS-232 modem cable and maintenance
terminal (desktop or notebook PC) with a Windows-based operating
system and RS-232 serial communication software (such as
ProComm Plus or HyperTerminal) are required. To determine the IP
address:
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a. Using a Phillips screwdriver, remove the protective cap from the
9-pin maintenance port at the rear of the chassis. Connect one
end of the RS-232 modem cable to the port.
b. Connect the other cable end to a 9-pin serial communication port
(COM1 or COM2) at the rear of the maintenance terminal PC.
c. Power on the maintenance terminal. At the Windows desktop,
click Start at the left side of the task bar. The Windows
Workstation menu displays.
d. At the Windows Workstation menu, sequentially select the
Programs, Accessories, Communications, and HyperTerminal
options. The Connection Description dialog box displays.
e. Type a descriptive product name in the Name field and click OK.
The Connect To dialog box displays.
f. Ensure the Connect using field displays COM1 or COM2
(depending on the port connection to the product), and click OK.
The COMn Properties dialog box displays, where n is 1 or 2.
g. Configure Port Settings parameters:
— Bits per second - 115200.
— Data bits - 8.
— Parity - None.
— Stop bits - 1.
— Flow control - Hardware or None.
Click OK. The New Connection - HyperTerminal window
displays.
h. At the > prompt, type the user password (default is password)
and press Enter. The password is case sensitive. The New
Connection - HyperTerminal window displays with software and
hardware version information for the product, and a C > prompt
at the bottom of the window.
i. At the C > prompt, type the ipconfig command and press Enter.
The New Connection - HyperTerminal window displays with
configuration information listed.
j. Record the product IP address.
k. Select Exit from the File pull-down menu. A HyperTerminal
message box appears.
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l. Click Yes. A second message box appears. Click No to exit and
close the application.
m. Power off the maintenance terminal and disconnect the modem
cable. Replace the protective cap over the maintenance port.
Continue to the next step.
5
a. At the Netsite field (Netscape Navigator) or Address field
(Internet Explorer), type http://xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the new product IP address. The Username
and Password Required dialog box appears.
b. Type the user name and password obtained in MAP 0000: Start
MAP and click OK. If the EFCM Basic Edition interface does not
open, wait five minutes and perform this step again.
Is the EFCM Basic Edition interface operational?
NO
YES
↓
The Internet connection is restored. Exit MAP.
Failure of the Ethernet port is indicated. Replace the switch.
Exit MAP.
MAP 0400: FRU Fa ilure Ana lysis
This MAP describes fault isolation for product FRUs. The failure
indicator is:
•
•
Event code 300, 301, 302, 370, 426, 433, 440, 810, 811, 812, or 850
observed at the Event Log.
1
Table 3-6 lists event codes, explanations, and MAP steps.
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Ta b le 3-6
MAP 400 Eve nt Cod e s
Explanation
Event
Code
Action
300
301
302
370
426
433
440
810
811
812
850
Cooling fan propeller failed.
Go to step 2.
Go to step 2.
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 5.
Go to step 6.
Cooling fan propeller failed.
Cooling fan propeller failed.
Cooling fan status polling temporarily disabled.
Multiple ECC single-bit errors occurred.
Non-recoverable Ethernet fault.
Embedded port hardware failed.
High temperature warning (CTP thermal sensor).
Critically hot temperature warning (CTP thermal sensor).
CTP card shutdown due to thermal violations.
Switch shutdown due to CTP thermal violations.
Go to step 6.
Go to step 6.
Go to step 6.
2
Visual inspection or event code 300, 301, or 302 indicates one or
more cooling fans failed. Replace the switch. Exit MAP.
3
temporarily disabled and status values for one or more fans exceed a
set threshold. This indicates possible fan degradation or failure.
Is this event code a recurring problem?
NO
YES
↓
A fan failure is indicated. Go to step 2.
Monitor fan operation or recording of additional failure event codes.
Exit MAP.
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4
As indicated by event code 426, an intermittent synchronous dynamic
random access memory (SDRAM) problem may result in switch
failure.
NO
YES
↓
A CTP card failure is indicated. Replace the switch.
Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
5
the switch. Exit MAP.
6
As indicated by event code 810, 811, 812, or 850, an intermittent
thermal problem may result in switch failure. Reset the product. Refer
to IML or Reset Switch for instructions.
Was the maintenance action successful?
NO
YES
↓
The product is operational. Exit MAP.
A CTP card failure is indicated. Replace the switch. Exit MAP.
MAP 0500: Port Fa ilure or Link Inc id e nt Ana lysis
This MAP describes fault isolation for small form factor pluggable
(SFP) optical transceivers and Fibre Channel link incidents. The
failure indicator is:
•
•
•
Event code 080, 081, 083, 506, 507, 512, 514, 515, or 516 observed at
the Event Log.
Event code 581, 582, 583, 584, 585, or 586 observed at the console
of an OSI server attached to the product reporting the problem.
An error message observed at the Link Incident Log.
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1
Table 3-7 lists event codes, explanations, and MAP steps.
Ta b le 3-7
MAP 500 Eve nt Cod e s
Explanation
Event
Code
Action
080
081
083
506
507
512
514
515
516
581
582
583
584
585
586
Unauthorized worldwide name.
Invalid attachment.
Go to step 2.
Go to step 3.
Go to step 13.
Go to step 16.
Go to step 17.
Go to step 16.
Go to step 16.
Go to step 16.
Go to step 16.
Go to step 18.
Go to step 18.
Go to step 18.
Go to step 18.
Go to step 18.
Port set to inactive state.
Fibre Channel port failure.
Loopback diagnostics port failure.
Optical transceiver nonfatal error.
Optical transceiver failure.
Optical digital diagnostics warning threshold exceeded.
Optical digital diagnostics alarm threshold exceeded.
Implicit incident.
Bit error threshold exceeded.
Loss of signal or loss of synchronization.
Primitive sequence timeout.
Invalid primitive sequence received for current link state. Go to step 18.
Table 3-8 lists link incident messages and MAP steps.
Ta b le 3-8
Link Inc id e nt Me ssa g e s
Explanation
Action
Link interface incident - implicit incident.
Go to step 18.
Go to step 18.
Go to step 18.
Link interface incident - bit-error threshold exceeded.
Link failure - loss of signal or loss of synchronization.
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Ta b le 3-8
Link Inc id e nt Me ssa g e s (Co ntinue d )
Explanation
Action
Link failure - not-operational primitive sequence (NOS) received.
Link failure - primitive sequence timeout.
Go to step 18.
Go to step 18.
Link failure - invalid primitive sequence received for current link state. Go to step 18.
2
As indicated by event code 080, the eight-byte (16-digit) worldwide
name (WWN) is not valid or an unconfigured nickname was used.
a. Select Node List from the Product menu at any view. The Node
List View displays.
b. At the Port WWN column, inspect the WWN assigned to the port
or attached device.
c. The WWN must be entered in (XX:XX:XX:XX:XX:XX:XX:XX)
format or must be a valid nickname. Ensure a valid WWN or
nickname is entered.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
3
As indicated by event code 081, a port has an invalid attachment.
a. At the Event Log, examine the first five bytes of event data.
b. Byte 0 specifies the port reporting the problem. Byte 4 specifies
the invalid attachment reason as listed in Table 3-9.
Ta b le 3-9
Inva lid Atta c hm e nt Re a sons a nd Ac tio ns
Byte 4
01
Invalid Attachment Reason
Action
Unknown
Contact the next level
of support.
02
ISL connection not allowed.
Incompatible switch.
Go to step 4.
Go to step 5.
03, 04
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Ta b le 3-9
Inva lid Atta c hm e nt Re a sons a nd Ac tions (Co ntinue d )
Byte 4
05
Invalid Attachment Reason
Loopback plug connected.
N-Port connection not allowed.
Non-McDATA switch at other end.
E_Port capability disabled.
Unauthorized port binding WWN.
Unresponsive node.
Action
Go to step 6.
Go to step 4.
Go to step 5.
Go to step 7.
Go to step 2.
Go to step 8.
Go to step 10.
Go to step 11.
Go to step 8.
Go to step 10.
Go to step 12.
Go to step 5.
06
07
08
0A
0B
0C
0D
0E
0F
ESA security mismatch.
Fabric binding mismatch.
Authorization failure reject.
Unauthorized switch binding WWN.
Authentication failure
10
11
Fabric mode mismatch.
4
A connection is not allowed because of a conflict with the configured
port type. An expansion port (E_Port) is cabled to a Fibre Channel
device or a fabric port (F_Port) is cabled to a director or fabric switch.
a. Select Ports and Basic Info from the Configure menu at any
view. The Basic Information View displays.
b. If necessary, use the vertical scroll bar to display the information
row for the port indicating an invalid attachment.
c. Select (click) the Type field and configure the port as follows:
•
•
Select fabric port (F_Port) if the port is cabled to a device.
Select expansion port (E_Port) if the port is cabled to a
director or switch (ISL).
d. Click OK or Activate.
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Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
5
An ISL connection is not allowed because one of the following
mode-mismatch conditions was detected:
•
•
•
•
The product is configured to operate in Open Fabric 1.0 mode
and is connected to a fabric element not configured to Open
Fabric 1.0 mode.
The product is configured to operate in Open Fabric 1.0 mode
and is connected to a legacy McDATA switch at the incorrect
exchange link parameter (ELP) revision level.
The product is configured to operate in Open Fabric 1.0 mode
revision level.
The product is configured to operate in McDATA Fabric 1.0
mode and is connected to a non-McDATA switch.
Reconfigure the operating mode:
a. Set the product offline. Refer to Set Online State.
b. Select Switch and Fabric Parameters from the Configure menu
at any view. The Fabric Parameters View displays.
c. Select McDATA Fabric 1.0 or Open Fabric 1.0 from the Interop
Mode drop-down list.
— Select McDATA Fabric 1.0 if the product is attached only to
other McDATA directors or switches operating in McDATA
Fabric 1.0 mode.
— Select Open Fabric 1.0 if the product is attached to
directors or switches produced by open-fabric compliant
original equipment manufacturers (OEMs).
d. Click OK or Activate.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
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6
A loopback (wrap) plug is connected to the port with no diagnostic
running. Remove the plug from the port receptacle. If directed by the
customer, connect a fiber-optic jumper cable attaching a device to the
product.
•
If the port is operational with no device attached, both LEDs
adjacent to the port extinguish and the port state is No Light.
•
If the port is operational with a device attached, the blue/green
LED illuminates, the amber LED extinguishes, and the port state
is Online.
Was the maintenance action successful?
NO
YES
↓
Contact the next level of support. Exit MAP.
7
An ISL connection is not allowed because E_Port capability is
disabled. Install the full-fabric PFE key to enable E_port capability.
Refer to Install PFE Keys (Optional). Exit MAP.
8
The connection timed out because of an unresponsive device or an
and clean fiber-optic components.
attached devices offline.
b. Block the port. Refer to Block or Unblock a Port.
c. Clean fiber-optic connectors. Refer to Clean Fiber-Optic
Components.
d. Unblock the port. Refer to Block or Unblock a Port.
e. Monitor port operation for approximately five minutes.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
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9
Inspect and service host bus adapters (HBAs).
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
10
A connection is not allowed because of a switch binding or exchange
security attribute (ESA) feature mismatch. Switch binding parameters
must be compatible for both fabric elements. At the EFCM Basic
Edition interface, ensure switch binding is enabled, the connection
policy is compatible, and switch membership lists are compatible for
both elements. Refer to the McDATA EFCM Basic Edition User
Manual (620-000240) for instructions.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
11
A connection is not allowed because of a fabric binding mismatch.
Fabric membership lists must be compatible for both elements. At the
EFCM Basic Edition interface, ensure fabric binding is enabled and
fabric membership lists are compatible for both elements. Refer to the
McDATA EFCM Basic Edition User Manual (620-000240) for
instructions.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
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12
A connection is not allowed because of a SANtegrity authentication
failure. At the EFCM Basic Edition interface, modify the IP address
access control list, product-level authentication settings, port-level
authentication settings, and challenge handshake authentication
protocol (CHAP) sequence to ensure device access to the product.
Refer to the McDATA EFCM Basic Edition User Manual (620-000240)
for instructions.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
13
As indicated by event code 083, a port is set to an inactive state.
a. At the Event Log, examine the first two bytes of event data.
the inactive reason as listed in Table 3-10.
Ta b le 3-10 Ina c tive Port Re a sons a nd Ac tio ns
Byte 1
02
Inactive Port Reason
Feature key not enabled.
Switch speed conflict.
Action
Go to step 14.
Go to step 15.
Go to step 15.
03
04
14
A port is inactive because Flexport Technology is disabled. Install the
Flexport Technology PFE key to enable N_Port capability. Refer to
Install PFE Keys (Optional). Exit MAP.
15
A port is inactive because the:
•
•
Port cannot operate at the product (backplane) speed.
Optical transceiver does not support the configured port speed.
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Change the port speed to be compatible with the backplane or optical
transceiver speed.
a. Select Ports and Basic Info from the Configure menu at any
view. The Basic Information View displays.
b. If necessary, use the vertical scroll bar to display the information
row for the inactive port.
c. Select (click) the Speed field and configure the port.
d. Click OK or Activate.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
16
As indicated by event codes 506, 512, 514, 515, or 516, a port failed
and the optical transceiver must be removed and replaced. Refer to
RRP 1: SFP Optical Transceiver.
•
•
•
operational.
Replace the transceiver with a transceiver of the same type
(shortwave or longwave) and speed.
Perform an external loopback test. Refer to External Loopback
Test.
NOTE: Event code 514 may generate a call-home event that incorrectly
indicates a CTP card failure. Although the optical socket on the CTP card
may have failed, replace the transceiver and verify operation. If a failure is still
indicated, replace the switch. When event code 514 is indicated, ensure a
replacement transceiver and switch are available.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Contact the next level of support. Exit MAP.
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17
As indicated by event code 507, a port failed a loopback test. Reset
the failed port.
a. At the EFCM Basic Edition interface:
1. Select Ports and Reset from the Maintenance menu at any
view. The Reset View displays.
information row for the port.
3. Select (click) the check box in the Reset column.
4. Click OK. The port resets.
b. Perform an external loopback test for the reset port. Refer to
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
Go to step 16.
18
A message appeared in the Link Incident Log or an event code 581,
582, 583, 584, 585, or 586 was observed at the console of an OSI
server attached to the product reporting the problem. Monitor port
operation for approximately five minutes.
Did the link incident recur?
YES
NO
↓
The problem is transient and the product port is operational.
Exit MAP.
19
Clean fiber-optic components.
administrator quiesces Fibre Channel frame traffic and sets
attached devices offline.
b. Block the port. Refer to Block or Unblock a Port.
c. Clean fiber-optic connectors. Refer to Clean Fiber-Optic
Components.
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d. Unblock the port. Refer to Block or Unblock a Port.
e. Monitor port operation for approximately five minutes.
Did the link incident recur?
YES
NO
↓
The product port is operational. Exit MAP.
20
Disconnect the fiber-optic jumper cable from the port and connect the
cable to a spare port.
Is a link incident reported at the new port?
YES
NO
↓
The port reporting the problem is causing the link incident.
This indicates port degradation and a possible pending
failure. Go to step 16.
21
Ensure the attached fiber-optic jumper cable is not bent and
damaged:
administrator quiesces Fibre Channel frame traffic and sets
attached devices offline.
b. Block the port. Refer to Block or Unblock a Port.
c. Remove and replace the fiber-optic jumper cable.
d. Unblock the port. Refer to Block or Unblock a Port.
Was the maintenance action successful?
NO
YES
↓
The product port is operational. Exit MAP.
22
The attached device is causing the recurrent link incident. Inform the
customer of the problem and have the system administrator:
a. Inspect and verify operation of the attached device.
b. Repair the attached device if a failure is indicated.
c. Monitor port operation for approximately five minutes.
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Was the maintenance action successful?
NO
YES
The product port is operational. Exit MAP.
↓
Contact the next level of support. Exit MAP.
MAP 0600: Fa b ric or ISL Prob le m Ana lysis
fenced E_Port, and segmented E_Port problems. The failure indicator
is an event code 011, 021, 051, 061, 062, 063, 070, 071, 072, 082, 140,
142, or 150 observed at the Event Log.
1
Table 3-11 lists event codes, explanations, and MAP steps.
Ta b le 3-11 MAP 600 Eve nt Cod e s
Event
Explanation
Action
Code
011
021
051
061
062
063
070
071
072
082
140
142
150
Login Server database invalid.
Name Server database invalid.
Management Server database invalid.
Fabric Controller database invalid.
Maximum interswitch hop count exceeded.
Remote switch has too many ISLs.
E_Port is segmented.
Go to step 2.
Go to step 2.
Go to step 3.
Go to step 4.
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 7.
Go to step 15.
Go to step 16.
Go to step 21.
Go to step 21.
Go to step 22.
Switch is isolated.
E_Port connected to unsupported switch.
Port fenced.
Congestion detected on an ISL.
Low BB_Credit detected on an ISL.
Fabric merge failure.
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2
A minor error occurred that caused the Fabric Services database to
be re-initialized to an empty state, and a disruptive fabric logout and
login occurred for all attached devices. Indications are:
•
•
Event code 021 - The Name Server database failed CRC
validation.
Devices resume operation after fabric login. Perform a data collection
and contact the next level of support. Refer to Collect Maintenance
Data. Exit MAP.
3
the Management Server database to be re-initialized to an empty
state and fail CRC validation. A disruptive server logout and login
occurred for all attached devices.
Devices resume operation after Management Server login. Perform a
data collection and contact the next level of support. Refer to Collect
Maintenance Data. Exit MAP.
4
the Fabric Controller database to be re-initialized to an empty state
and fail CRC validation. The product briefly lost interswitch link
capability.
Interswitch links resume operation after CTP reset. Perform a data
collection and contact the next level of support. Refer to Collect
Maintenance Data. Exit MAP.
5
As indicated by event code 062, Fabric Controller software detected a
path to another fabric element (director or switch) that traverses more
than three interswitch links (hops). Fibre Channel frames may persist
in the fabric longer than timeout values allow.
Advise the customer of the problem and reconfigure the fabric so the
path between any two fabric elements does not traverse more than
three hops.
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Was the maintenance action successful?
NO
YES
The fabric, ISL, and product are operational. Exit MAP.
↓
Contact the next level of support. Exit MAP.
6
As indicated by event code 063, Fabric Controller software detected a
fabric element with more than the allowed number of ISLs. Fibre
Channel frames may be lost or directed in loops because of potential
fabric routing problems.
Advise the customer of the problem and reconfigure the fabric so that
no directors or switches have more than the proscribed number of
ISLs.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
7
Event code 070 indicates an E_Port detected an incompatibility with
an attached fabric element, segmented the port, and prevented fabric
participation. A segmented E_port cannot transmit Class 2 or Class 3
Fibre Channel traffic. Event code 071 indicates the product is isolated
for each segmented E_Port. Event code 071 is resolved when all 070
events are corrected. Obtain supplementary event data as follows:
a. At the Event Log, examine the first five bytes of event data.
b. Byte 0 specifies the segmented E_port. Byte 4 specifies the
segmentation reason as listed in Table 3-12. The reason also
displays at the Port List View .
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Ta b le 3-12 E_Po rt Se g m e nta tio n Re a so ns a nd Ac tions
Byte 4
01
Segmentation Reason
Action
Incompatible operating parameters.
Duplicate domain ID.
Go to step 8.
Go to step 9.
Go to step 10.
Go to step 11.
Go to step 13.
Go to step 14.
02
03
Incompatible zoning configurations.
Build fabric protocol error.
04
05
No principal switch.
06
No response from attached switch (hello timeout).
8
An E_Port segmented because the error detect time out value
(E_D_TOV) or resource allocation time out value (R_A_TOV) is
incompatible with the attached fabric element.
a. Contact customer support or engineering personnel to determine
fabric elements.
b. Inform the customer both products will be set offline. Ensure the
system administrator quiesces Fibre Channel frame traffic and
sets attached devices offline.
c. Set both products offline. Refer to Set Online State.
d. Select Switch and Fabric Parameters from the Configure menu
at any view. The Fabric Parameters View displays.
click OK or Activate.
f. Repeat steps d and e at the second product (attached to the
segmented E_Port). Use the same E_D_TOV and R_A_TOV
values.
g. Set both products online. Refer to Set Online State.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
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9
An E_Port segmented because two fabric elements had duplicate
domain IDs.
each product.
b. Inform the customer both products will be set offline. Ensure the
system administrator quiesces Fibre Channel frame traffic and
sets attached devices offline.
c. Set both products offline. Refer to Set Online State.
d. Select Switch and Parameters from the Configure menu at any
view. The Parameters View displays.
e. Type the customer-determined preferred domain ID value, then
click OK or Activate.
f. Repeat steps d and e at the second product (attached to the
segmented E_Port). Use a different preferred domain ID value.
g. Set both products online. Refer to Set Online State.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
10
An E_Port segmented because two products had incompatible zoning
configurations. An identical zone name is recognized in the active
zone set for both products, but the zones contain different members.
a. Determine the desired zone name change for one of the affected
products. Zone names must conform to the following rules:
— The name must be 64 characters or fewer in length.
— The first character must be a letter (a through z), upper or
lower case.
— Other characters must be alphanumeric (a through z
or 0 through 9), dollar sign ($), hyphen (-), caret (^), or
underscore (_).
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b. At the EFCM Basic Edition interface, inspect names in the active
zone set to determine the incompatible zone name, then modify
the name as directed by the customer. Refer to the McDATA
EFCM Basic Edition User Manual (620-000240) for instructions.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
11
An E_Port segmented because a build fabric protocol error was
detected.
a. Disconnect the fiber-optic jumper cable from the segmented
E_Port.
b. Reconnect the cable to the same port.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
12
Reset the product. Refer to IML or Reset Switch for instructions.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
13
becoming the principal switch.
a. Inform the customer the product will be set offline. Ensure the
system administrator quiesces Fibre Channel frame traffic and
sets attached devices offline.
b. Set the product offline. Refer to Set Online State.
c. Select Switch and Fabric Parameters from the Configure menu
at any view. The Fabric Parameters View displays.
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d. At the Switch Priority field, select Principal, Never Principal, or
Default, then click OK or Activate. The switch priority value
designates the fabric’s principal switch, which is assigned a
priority of 1 and controls the allocation and distribution of domain
IDs for all fabric elements (including itself).
Principal is the highest priority setting, Default is the next
highest, and Never Principal is the lowest priority setting. The
becoming a principal switch. If all elements are set to Principal or
Default, the element with the highest priority and the lowest
WWN becomes the principal switch. At least one element in a
multiswitch fabric must be set as Principal or Default. If all
elements are set to Never Principal, all ISLs segment.
e. Set the product online. Refer to Set Online State.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
14
(hello timeout) to a verification check indicates an attached switch is
not operational.
a. Perform a data collection at the operational product and contact
the next level of support. Refer to Collect Maintenance Data.
b. Go to MAP 0000: Start MAP and perform fault isolation for the
failed switch. Exit MAP.
15
Event code 072 indicates a product E_Port is connected to an
unsupported fabric element. Advise the customer of the problem and
disconnect the ISL to the unsupported fabric element. Exit MAP.
16
Event code 082 is informational only and indicates a product E_Port
is fenced (blocked). An application or hardware malfunction occurred
(as indicated by failure symptoms or primary event codes) or the port
fencing policy is too restrictive. Obtain supplementary event data as
follows:
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a. At the Event Log, examine the first five bytes (0 through 4) of
event data.
b. Byte 0 specifies the E_Port reporting the problem. Byte 4
specifies the port fence code as listed in Table 3-13.
Ta b le 3-13 Port Fe nc e Co d e s a nd Ac tions
Byte 4
01
Port Fence Code
Protocol error.
Action
Go to step 17.
Go to step 18.
Go to step 19.
02
Link-level hot I/O.
Security violation.
03
17
An E_Port is fenced because of a protocol error. Depending on failure
cause, additional information and event codes are available at the
product or attached switch. Perform one of the following:
•
The E_Port is segmented and accompanied by primary event
code 070. Go to step 7.
•
The fiber-optic cable is disconnected, the cable failed or is
degraded, or the port optical transceiver failed. The failure is
accompanied by a primary event code indicating the failure type.
Go to MAP 0000: Start MAP and perform fault isolation for the
•
•
The E_Port is fenced because of persistent incomplete
operations (ISL bouncing). Go to MAP 0000: Start MAP and
perform fault isolation at the attached switch. Exit MAP.
The E_Port is fenced because of application-layer protocol
errors. Go to MAP 0000: Start MAP and perform fault isolation at
the attached switch. Exit MAP.
18
An E_Port is fenced because devices connected to the attached
fabric element are flooding the ISL with frames (hot I/O). These
link-level problems are typically associated with legacy devices,
arbitrated loop devices, or magnetic tape drives. Perform one of the
following:
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•
•
Disconnect the ISL. Exit MAP.
Refer to the manufacturer’s documentation and perform fault
isolation at the attached device or fabric element. Exit MAP.
•
Change port fencing threshold settings to more lenient values.
Go to step 20.
19
An E_Port is fenced because of persistent firmware-related security
a. At the EFCM Basic Edition interface change binding
membership lists or authentication parameters as directed by the
customer. Refer to the McDATA EFCM Basic Edition User
Manual (620-000240) for instructions.
b. Unblock the port. Refer to Block or Unblock a Port.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
20
Port fencing threshold settings are too restrictive.
a. At the EFCM Basic Edition interface, change port fencing
threshold settings to more lenient values as directed by the
customer. Refer to the McDATA EFCM Basic Edition User
Manual (620-000240) for instructions.
b. Unblock the port. Refer to Block or Unblock a Port.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
21
Event codes 140 and 142 occur only if the optional OpenTrunking
feature is enabled.
•
Event code 140 - OpenTrunking firmware detected an ISL with
Fibre Channel traffic that exceeds the configured congestion
threshold.
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•
Event code 142 - OpenTrunking firmware detected an ISL with
no transmission BB_Credit for a period of time that exceeded the
configured low BB_Credit threshold. This results in downstream
fabric congestion.
No action is required for an isolated event or if the reporting ISL
approaches 100% throughput. If the event persists, perform one of
the following:
•
•
•
Relieve the congestion by adding parallel ISLs between the
fabric elements reporting the problem.
Increase the ISL link speed between the fabric elements
reporting the problem (from 1 Gbps to 2 Gbps).
Reroute Fibre Channel traffic by moving device connections to a
less-congested region of the fabric.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Contact the next level of support. Exit MAP.
22
Event code 150 indicates a fabric merge process failed during ISL
initialization. An incompatible zone set was detected or a problem
occurred during delivery of a zone merge frame. This event code
always precedes event code 070, and represents the reply of an
adjacent fabric element in response to a zone merge frame. Obtain
supplementary event data as follows:
a. At the Event Log, examine the first 12 bytes (0 through 11) of
event data.
b. Bytes 0 specifies the E_Port reporting the problem. Bytes 8
through 11 specify the failure reason as listed in Table 3-14.
Ta b le 3-14 Fa b ric Me rg e Fa ilure Re a so ns a nd Ac tions
Bytes 8 - 11 Merge Failure Reason
Action
01
08
09
0A
Invalid data length.
Invalid zone set format.
Invalid data.
Go to step 23.
Go to step 23.
Go to step 24.
Go to step 24.
Cannot merge.
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Ta b le 3-14 Fa b ric Me rg e Fa ilure Re a so ns a nd Ac tions (Continue d )
Bytes 8 - 11 Merge Failure Reason
Action
F0
F1
F2
Retry limit reached.
Go to step 23.
Go to step 23.
Go to step 23.
Invalid response length.
Invalid response code.
23
A zone merge process failed during ISL initialization. The following
list explains the reason:
•
•
•
•
•
Reason 01 - An invalid data length condition caused an error in
a zone merge frame.
Reason 08 - An invalid zone set format caused an error in a
zone merge frame.
Reason F0 - A retry limit reached condition caused an error in a
zone merge frame.
Reason F1 - An invalid response length condition caused an
error in a zone merge frame.
Reason F2 - An invalid response code caused an error in a zone
merge frame.
Disconnect the fiber-optic jumper cable from the E_Port reporting the
problem, then reconnect the cable to the same port.
Was the maintenance action successful?
NO
YES
↓
The fabric, ISL, and product are operational. Exit MAP.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Exit MAP.
24
A zone merge process failed during ISL initialization. The following
list explains the reason:
•
•
Reason 09 - Invalid data caused a zone merge failure.
Reason 0A - A Cannot Merge condition caused a zone merge
failure.
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Obtain supplementary error code data for event code 150. At the
Event Log, examine bytes 12 through 15 of event data that specify
the error code. Record the error code.
Perform a data collection and contact the next level of support. Refer
to Collect Maintenance Data. Report the event code, associated
failure reason, and supplementary error code. Exit MAP.
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4
Re p a ir Info rm a tion
This chapter describes repair-related procedures for the Sphereon
4300 Fabric Switch. The procedures are performed at the switch or a
browser-capable PC communicating with the product-resident
Enterprise Fabric Connectivity Manager (EFCM) Basic Edition
interface. The chapter describes:
•
•
•
•
•
•
Procedural notes.
Powering the switch on or off.
Cleaning fiber-optic components.
Downloading firmware from the Filecenter.
Port light-emitting diode (LED) diagnostics.
Repair procedures - EFCM Basic Edition.
Pro c e d ura l No te s
Observe the following procedural notes:
1. Follow all electrostatic discharge (ESD) precautions and
DANGER, CAUTION, and ATTENTION statements.
2. Before performing a procedure, read the procedure carefully and
thoroughly to familiarize yourself with the information.
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Re p a ir Inform a tio n
Powe r On Switc h
To power on the switch:
1. An alternating current (AC) power cord is required for the power
supply. Ensure the correct power cord is available.
DANGER
Use the supplied power cords. Ensure the facility power
receptacle is the correct type, supplies the required voltage, and is
properly grounded.
2. Plug the power cord into a facility power source and the AC
connector at the rear of the switch. When the power cord is
connected, the switch powers on and performs power-on
self-tests (POSTs).
3. During POSTs:
— The green PWR LED on the switch front panel illuminates.
— The amber ERR LED on the switch front panel blinks
momentarily while the switch is tested.
— The green LED associated with the Ethernet port blinks
momentarily while the port is tested.
— The blue/ green and amber LEDs associated with Fibre
Channel ports blink momentarily while the ports are tested.
4. After successful POST completion, the PWR LED remains
illuminated and all amber LEDs extinguish.
5. If a POST error occurs, go to MAP 0000: Start MAP to isolate the
problem.
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Re p a ir Info rm a tio n
Powe r Off Switc h
To power off the switch:
1. Inform the customer the switch is to be powered off. Ensure the
system administrator quiesces Fibre Channel frame traffic
through the switch and sets attached devices offline.
2. Set the switch offline. For instructions, refer to Set Online State.
3. Disconnect the power cord from the AC connector at the rear of
the switch.
IML or Re se t Switc h
An initial machine load (IML) or reset is performed at the switch
front panel using the IML/RESET button. An IML does not cause
power-on diagnostics to execute and is not disruptive to Fibre
Channel traffic. An IML:
•
•
Reloads switch firmware from FLASH memory.
Resets the Ethernet LAN interface, causing the connection to the
browser PC or management server to drop momentarily until the
connection automatically recovers.
A reset is disruptive to Fibre Channel traffic and resets the:
•
Microprocessor and functional logic for the control processor
(CTP) card and reloads the firmware from FLASH memory.
•
Ethernet LAN interface, causing the connection to the browser PC
or management server to drop momentarily until the connection
automatically recovers.
•
Ports, causing all Fibre Channel connections to drop momentarily
until the connections automatically recover. This causes attached
devices to log out and log back in, therefore data frames lost
during switch reset must be retransmitted.
ATTENTION ! A reset should only be performed if a CTP card failure is
indicated. Do not reset a switch unless directed to do so by a procedural step
or the next level of support.
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To IML the switch:
IML
1. Press and hold the IML/RESET button (about three seconds) until
the amber ERR LED blinks at twice the unit beaconing rate.
2. Release the button. During the IML, the switch-to-browser PC (or
management server) Ethernet link drops momentarily.
To reset the switch:
Re se t
1. Press and hold the IML/RESET button for ten seconds.
— After holding the button for three seconds, the amber ERR
LED blinks at twice the unit beaconing rate.
— After holding the button for ten seconds, the ERR LED stops
blinking, and all front panel LEDs illuminate.
2. Release the button to reset the switch. During the reset:
— The green PWR LED on the switch front panel illuminates.
— The amber ERR LED on the switch front panel blinks
momentarily while the switch is tested.
— The green LED associated with the Ethernet port blinks
momentarily while the port is tested.
— Blue/ green and amber LEDs associated with Fibre Channel
ports blink momentarily while the ports are tested.
— The switch-to-browser PC (or management server) Ethernet
link drops momentarily.
Cle a n Fib e r-Op tic Com p one nts
Perform this procedure as directed by a service procedural step or
when connecting or disconnecting fiber-optic cables from port optical
transceivers. The following tools (supplied by service personnel) are
required:
•
•
ESD grounding cable and wrist strap.
Fiber-optic cleaning kit with:
— Oil-free compressed air or HFC-134a aerosol duster.
— Alcohol-soaked cleaning pads.
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CAUTION
Wear eye protection when using an aerosol duster.
To clean fiber-optic components:
cable is connected to the product chassis and your wrist.
2. Disconnect the fiber-optic cable from the optical transceiver as
directed by a customer representative or service procedural step.
3. Use an aerosol duster to blow any contaminants from the
component (part 1 of Figure 4-1).
— Hold the duster upright and keep the air nozzle
approximately 50 millimeters (two inches) from the end of the
component.
— For approximately five seconds, continuously blow
compressed air or HFC-134a gas on exposed surfaces and the
end-face of the component.
Fig ure 4-1
Cle a n Fib e r-Op tic Co m p o ne nts
4. Gently wipe the end-face and other surfaces of the component
with an alcohol pad (part 2 of Figure 4-1). Ensure the pad makes
full contact with the surface to be cleaned. Wait approximately
five seconds for cleaned surfaces to dry.
5. Repeat steps two and three (second cleaning).
6. Repeat steps two and three (third cleaning).
7. Reconnect the fiber-optic cable to the optical transceiver.
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Downloa d Firm wa re from the File c e nte r
The firmware version shipped with the product is provided on the
System Version XX.YY.ZZ CD-ROM. Subsequent (upgrade) firmware
versions are provided to customers through the McDATA Filecenter.
NOTE: When upgrading firmware, follow all procedural information
contained in release notes or engineering change (EC) instructions that
accompany the version. Such information supplements information provided
in this general procedure.
Internet access. This server can be the PC communicating with the
EFCM Basic Edition interface. To download a firmware version:
1. At the server with Internet access, open the McDATA home page
(http://mcdata.com). Select File Center from the Support menu. The
Filecenter home page opens (Figure 4-2).
Fig ure 4-2
Mc DATA File c e nte r Hom e Pa g e
2. Select (click) Login at the top of the page. The Login page displays.
3. Type a user name and password (assigned and registered while
performing Task 8: Register with the McDATA File Center) and click
Login. The Welcome, you have been logged in page displays.
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4. Select (click) Documents at the top of the page. The Search / New
Documents / By Category page displays.
5. Select (highlight) the desired option (firmware) from the list box
and click Search. The Documents Match page displays with a list of
firmware available for download.
6. As the secure symbol ( ) in the Status column indicates,
authorization to download a firmware version requires approval.
In the Action column adjacent to the desired version, click Add to
Request. The Current Request: Not Yet Submitted page displays.
7. At the Associated Serial Number field, type the serial number of the
product to which the firmware download applies and click
Submit Request. The Request Submitted page displays and the
request for approval is e-mailed to support personnel.
8. Wait approximately five minutes for a response, then select (click)
My Requests at the top of the page. The Request History page
displays with the approved request (indicated by an approved
symbol ( ) in the Status column).
9. In the Action column adjacent to the approved request for the
firmware version, click Download. The File Download dialog box
displays.
10. Click Save. The Save As dialog box appears.
11. At the Save As dialog box, ensure the correct directory path is
specified at the Save in field, the correct file is specified in the File
name field, and click Save.
12. A Download dialog box displays, showing the estimated time
remaining to complete the firmware download process. When the
process finishes, the dialog box changes to a Download complete
dialog box.
13. Click Close to close the dialog box. The new firmware version is
downloaded and saved to the server hard drive.
14. At the server, close the Internet session.
15. If required, transfer the downloaded file from the server to the PC
communicating with the EFCM Basic Edition interface. Use a
diskette, CD-ROM, or other electronic means.
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Port LED Dia g nostic s
Fibre Channel port diagnostic information is obtained by inspecting
port LEDs at the product front panel or emulated port LEDs at the
management interface (EFCM Basic Edition interface). LEDs adjacent
to each port and software alert symbols indicate operational status as
described in Table 4-1.
Ta b le 4-1
Port Op e ra tiona l Sta te s
Port
State
Blue/Green
LED
Amber
LED
Alert
Symbol
Description
Online
On or
Blinking
Off
None
An attached device is ready to communicate, or is
communicating with other devices.
For online port at 1.0625 Gbps, blue/green LED illuminates
green. For online port at 2.125 Gbps, blue/green LED
illuminates blue.
Offline
Off
Off
Off
None
Port is blocked and transmitting the offline sequence (OLS) to
attached device.
Off
Yellow Triangle
Yellow Triangle
Yellow Triangle
Yellow Triangle
Yellow Triangle
None
Port is unblocked and receiving the OLS, indicating attached
device is offline.
Beaconing Off, On, or
Blinking
Blinking
Off
Port is beaconing. Amber LED blinks once every two seconds
to enable users to locate port.
Invalid
Attachment
On
Port has an invalid attachment. Reason appears as
supplementary data in the Event Log.
Link
Incident
Off
Off
Link incident occurred. Reason appears in the Link Incident
Log.
Link Reset Off
Off
Product and attached device are performing a link reset to
recover the connection. Transient state that does not persist.
No Light
Inactive
Off
Off
No signal (light) is received at product port. Normal condition
when no cable is attached to port or when attached device is
powered off.
On
Off
Off
Off
Off
Off
Yellow Triangle
None
Port is inactive. Reason appears at Port List View or Port
Properties dialog box.
Not
Installed
Optical transceiver not installed in the port.
Not
Operational
Yellow Triangle
Port is receiving the not operational sequence (NOS) from
attached device.
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Ta b le 4-1
Port Op e ra tiona l Sta te s (Continue d )
Port
State
Blue/Green
LED
Amber
LED
Alert
Symbol
Description
Port Failure Off
On
Red and Yellow
Port failed and requires service.
Blinking Diamond
Segmented On
E_Port
Off
Yellow Triangle
E_Port segmented, preventing connected switches from
forming a fabric. Reason appears as supplementary data in
the Event Log.
Testing
Off
On
Blinking
Blinking
Yellow Triangle
Yellow Triangle
Port is performing an internal loopback test.
Port is performing an external loopback test.
Re p a ir Pro c e d ure s - EFCM Ba sic Ed ition
The following procedures (performed at a PC communicating with
the EFCM Basic Edition interface) are described:
•
•
•
•
•
•
•
Obtain log information.
Perform port diagnostics.
Collect maintenance data.
Set online state.
Block or unblock a port.
Upgrade firmware.
Manage configuration data.
The EFCM Basic Edition interface provides access to logs that contain
maintenance information. Select the desired log from the Logs menu
at any view. Logs with maintenance information are:
Ob ta in Log
Informa tion
•
•
•
•
•
Event.
Link Incident.
Open Trunking Re-Route.
Fabric.
Embedded Port Frame.
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Re p a ir Inform a tio n
Eve nt Log
The Event Log records events or errors. Entries reflect the status of the
management interface and managed product. The log describes:
•
•
Date/Time - Date and time the event occurred.
codes are listed and described in Appendix A, Event Code Tables.
•
•
Severity - Event severity (Informational, Minor, Major, or Severe).
Event Data - Supplementary information (if available) in
hexadecimal format. Event data is described in Appendix A,
Event Code Tables.
Link Inc id e nt Lo g
The Link Incident Log records Fibre Channel link incident events and
causes. The log describes:
•
•
•
Date/Time - Date and time the link incident occurred.
Port - Port number reporting the link incident.
Link Incident Event - Brief description of the link incident and
cause, including:
— Implicit incident.
— Bit-error threshold exceeded.
— Loss of signal or loss of synchronization.
— Not-operational primitive sequence received.
— Primitive sequence timeout.
— Invalid primitive sequence received for current link state.
Refer to MAP 0500: Port Failure or Link Incident Analysis for corrective
actions.
Op e n Trunking
Re -Ro ute Lo g
The Open Trunking Re-Route Log records interswitch link (ISL)
congestion events that cause Fibre Channel traffic to be routed
through an alternate ISL. Entries reflect the traffic re-route status at
the managed product. The log describes:
•
•
Date/Time - Date and time the re-route occurred.
Receive Port - Target port number (decimal) receiving Fibre
Channel traffic after the re-route.
•
Target Domain - Target device domain ID (decimal) receiving
Fibre Channel traffic after the re-route.
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•
•
Old Exit Port - Port number (decimal) transmitting Fibre Channel
traffic before the re-route.
New Exit Port - Port number (decimal) transmitting Fibre
Channel traffic after the re-route.
Fa b ric Log
The Fabric Log records the time and nature of changes made to a
multiswitch fabric. The information is useful for isolating zoning or
fabric-wide problems. The log describes:
•
Count - Cumulative count of log entries (wrapping or
non-wrapping).
•
•
•
Date/Time - Date and time the change occurred.
Description - Description of the zoning or fabric change.
Data - Supplementary information (if available) in text format.
NOTE: Identical entries are recorded in the wrapping and non-wrapping
logs. When the non-wrapping log fills, old records are overwritten. The
wrapping log preserves all records.
Em b e d d e d Po rt Fra m e
Log
The Embedded Port Frame Log records all Fibre Channel frames
transmitted through the product’s embedded port, including Class F
traffic, fabric logins, state change notifications, and exception frames.
The information is useful for Fibre Channel frame debugging
(usually performed by second-level support. The log describes:
•
•
•
•
Count - Cumulative count of log entries (wrapping or
non-wrapping).
Date/Time - Date and time frame was transmitted through the
embedded port.
Port # - Fibre Channel port number (decimal) transmitting frame
through the embedded port.
Direction - Fibre Channel frame direction - incoming (I) or
outgoing (O).
•
•
•
•
•
SOF - Start of frame character (hexadecimal).
EOF - End of frame character (hexadecimal).
Payload Size - Size of frame payload in bytes.
Header - 24-byte frame header (hexadecimal).
Payload - First 32 bytes of frame payload (hexadecimal).
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Fibre Channel port diagnostic information is obtained by:
Pe rform Port
Dia g nostic s
•
Inspecting port properties, predictive optics monitoring (POM)
data, or port transceiver technology information at the lower
panel of the Port List View.
•
•
Performing an internal or external loopback test.
Port List Vie w
The EFCM Basic Edition interface provides access to port diagnostic
information through the Port List View. To open this view, select Port
List from the Product menu at any view. As an example, the figure
shows POM data in the lower panel (Figure 4-3).
Fig ure 4-3
Port List Vie w
A row of information for each port appears. Each row consists of the
following columns:
•
•
Port - Product port number.
Name - Port name of 24 alphanumeric characters or less. The
name typically characterizes the device or fabric element to which
the port is attached.
•
Block Configuration - Indicates if a port is blocked or unblocked.
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•
•
Operational State - Port state (Online, Offline, Not Installed,
Inactive, Invalid Attachment, Link Reset, No Light, Not Operational,
Port Failure, Segmented E_Port, or Testing).
Type - Configured port type. Settings are:
— Generic mixed port (GX_Port). This setting also
configures a port as a generic loop port (GL_Port).
— Fabric mixed port (FX_Port). This setting also
configures a port as a fabric loop port (FL_Port).
— Generic port (G_Port).
— Fabric port (F_Port).
— Expansion port (E_Port).
•
•
Health Status - Condition of the installed optical transceiver
(Normal, Warning, Alarm, or No Info).
Transceiver - Installed transceiver type (SFP, XFP, or Unknown).
Insp e c t Port Prop e rtie s
At the Port List View, click a physical port number listed in the Port
column. Physical properties for the selected port appear in the lower
panel of the view:
•
•
•
Port Number - Product port number.
Port Name - User-defined name or description for the port.
Port Type - User-defined port type (GX_Port, FX_Port, G_Port,
F_Port, or E_Port).
•
•
Operating Speed - Port operating speed (Not Established, 1 Gbps,
or 2 Gbps).
Fibre Channel Address - Port FC address identifier. Port FC
address if the port was swapped.
•
•
Port WWN - Fibre Channel world wide name (WWN) of the port.
Attached Port WWN - Fibre Channel WWN of the device
attached to the port.
•
•
Block Configuration - User-configured state for the port (Blocked
or Unblocked).
Beaconing - User-specified for the port (On or Off).
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•
•
FAN Configuration - User-configured state for fabric address
notification (FAN) configuration (Enabled or Disabled).
Operational State - Port state (Online, Offline, Not Installed,
Inactive, Invalid Attachment, Link Reset, No Light, Not Operational,
Port Failure, Segmented E_Port, Disabled, or Testing).
•
Reason - A summary appears describing the reason if the port
state is Segmented E_Port, Invalid Attachment, or Inactive. For any
Insp e c t POM Da ta
At the Port List View, click the entry for a port in the Health Status
column. POM data for the selected port appears in the lower panel of
the view (Figure 4-3):
•
•
Port Number - Product port number.
Health Status - Condition of the installed optical transceiver
(Normal, Warning, Alarm, or No Info).
•
Transceiver Type - Installed transceiver type (SFP, XFP, or
Unknown).
If the port has a digital diagnostics (DD) enabled optical transceiver
installed, product firmware displays a table of reported temperature,
voltage, current, transceiver power, and receiver power. Optical
transceivers also provide vendor-specific threshold values for these
parameters.
Insp e c t Port Tra nsc e ive r Te c hnolo g y
At the Port List View, click the entry for a port in the Transceiver
column. Port transceiver technology information for the selected port
appears in the lower panel of the view:
•
•
•
Port Number - Product port number.
Identifier - Installed transceiver type (SFP, XFP, or Unknown).
Connector type - Type of port connector (LC, MT_RJ, MU,
Unknown, or Internal Port).
•
•
Transceiver - Type of port transceiver (Shortwave Laser, Longwave
Laser, Long Distance Laser, Unknown, or None).
Distance Capability - Port transmission distance (Short,
Intermediate, Long, Very Long, or Unknown).
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•
•
Media - Type of optical cable used (Singlemode, multimode
50-micron, multimode 62.5-micron, or Unknown).
Speed - Operating speed (Unknown, 1 Gbps, or 2 Gbps).
Pe rfo rm a nc e Vie w
The EFCM Basic Edition interface provides access to port statistics
information through the Performance View. To open this view, select
Performance from the Product menu at any other view. The following
information appears:
•
Traffic Statistics - These statistics include port transmit and
receive values for frames; four-byte words; offline sequences; link
resets; and link utilization percentage. The time spent using no
transmission buffer-to-buffer credit (BB_Credit) is also reported.
•
Error Statistics - These statistics include the number of link
failures; synchronization and signal losses; discarded frames;
invalid transmission words; primitive sequence, cyclic
redundancy check (CRC), delimiter, and address identification
errors; and short frames.
•
•
•
Class 2 Statistics - These statistics include the number of 4-byte
words transmitted and received, and the number of Class 2
frames transmitted, received, busied, or rejected.
Class 3 Statistics - These statistics include the number of 4-byte
words transmitted and received, and the number of Class 3
frames transmitted, received, or discarded.
Open Trunking Statistics - These statistics include the number of
traffic flows rerouted to or from an ISL due to congestion.
Inte rna l Lo op b a c k
Te st
An internal loopback test checks internal port, serializer, and
deserializer circuitry and checks for the presence of an optical
transceiver, but does not check fiber-optic components of the
installed transceiver. Operation of the attached device is disrupted
during the test. To perform the test:
1. Inform the customer a disruptive internal loopback test is to be
performed. Ensure the system administrator quiesces Fibre
Channel frame traffic through the port and sets the attached
device offline.
NOTE: A small form factor pluggable (SFP) optical transceiver must be
installed in the port during the test. A device can remain connected
during the test.
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Re p a ir Inform a tio n
2. At the EFCM Basic Edition interface, select Ports and Diagnostics
from the Maintenance menu at any view. The Diagnostics View
displays (Figure 4-4).
Fig ure 4-4
Dia g nostic s Vie w
3. Type the port number to be tested in the Targeted Port Number
field.
4. At the Diagnostic Test list box, select the Internal Loopback option.
5. Click Start. The test begins and:
a. The Diagnostics View changes to a Diagnostics - Executing View.
b. The message Diagnostics Time Remaining: xx appears,
where xx are the seconds remaining in the test. The test takes
approximately 30 seconds.
NOTE: Click Stop at any time to abort the loopback test.
6. When the test completes, the Diagnostics - Executing View reverts
to the Diagnostics View. Test results appear as Passed, Failed, or
Test Incomplete in the message area of the view.
7. Reset the tested port:
a. Select Ports and Reset from the Maintenance menu at any view.
The Reset View displays.
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Re p a ir Info rm a tio n
b. For the tested port, click (enable) the check box in the Reset
column. A check mark in the box indicates the port reset
option is enabled.
c. Click OK. The port resets.
8. Inform the customer the test is complete and the attached device
can be set online.
Exte rna l Lo op b a c k
Te st
An external loopback test checks all port circuitry, including
fiber-optic components of the installed optical transceiver. To perform
the test, the attached device must be quiesced and disconnected from
the port, and a singlemode or multimode loopback plug must be
inserted in the port. To perform the test:
1. Inform the customer a disruptive external loopback test is to be
performed and the attached device must be disconnected.
3. Depending on the port technology, insert a singlemode or
multimode loopback plug into the port receptacle.
4. At the EFCM Basic Edition interface, select Ports and Diagnostics
from the Maintenance menu at any view. The Diagnostics View
displays (Figure 4-4).
5. Type the port number to be tested in the Targeted Port Number
field.
6. At the Diagnostic Test list box, select the External Loopback option.
7. Click Start. The test begins and:
a. The Diagnostics View changes to a Diagnostics -Executing View.
b. The message Diagnostics Time Remaining: xx appears,
where xx are the seconds remaining in the test. The test takes
approximately 30 seconds.
NOTE: Click Stop at any time to abort the loopback test.
8. When the test completes, the Diagnostics - Executing View reverts
to the Diagnostics View. Test results appear as Passed, Failed, or
Test Incomplete in the message area of the view.
9. Remove the loopback plug and reconnect the fiber-optic jumper
cable from the device to the port (disconnected in step 2).
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10. Reset the tested port:
a. Select Ports and Reset from the Maintenance menu at any view.
The Reset View displays.
b. For the tested port, click (enable) the check box in the Reset
column. A check mark in the box indicates the port reset
option is enabled.
c. Click OK. The port resets.
11. Inform the customer the test is complete and the device can be
reconnected and set online.
When firmware detects a critical error, the product automatically
copies the contents of dynamic random access memory (DRAM) to a
dump area in FLASH memory on the CTP card. Perform this
procedure after a firmware fault or FRU failure to capture data for
analysis by support personnel. Maintenance data includes the dump
file and engineering logs.
Colle c t
Ma inte na nc e Da ta
NOTE: An optional full-volatility feature is often required at military sites
that process classified data. If the feature is enabled through a product feature
enablement (PFE) key, a memory dump file (that may include classified Fibre
To collect maintenance data:
1. At the EFCM Basic Edition interface, select System Files from the
Maintenance menu at any view. The System Files View displays
(Figure 4-5).
Fig ure 4-5
Syste m File s Vie w
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Re p a ir Info rm a tio n
2. Right-click the Data Collection link to open a list of menu options.
Select the Save Target As menu option. The Save As dialog box
displays.
3. Insert a blank diskette in the floppy drive of the PC
communicating with the EFCM Basic Edition interface.
4. At the Save As dialog box, select the floppy drive (A:\ ) from the
Save in drop-down menu, type a descriptive name for the zipped
(.zip) dump file in the File name field, and click Save.
5. A Download dialog box displays, showing the estimated time
remaining to complete the download process. When finished, the
dialog box changes to a Download complete dialog box.
6. Click Close to close the dialog box.
7. Remove the diskette with the newly-collected maintenance data
from the PC floppy drive. Return the diskette with the failed FRU
to support personnel for failure analysis.
This section describes procedures to set the product online or offline.
Operational states are:
Se t Online Sta te
•
Online - When the product is set online, an attached device can
log in if the port is not blocked. Attached devices in the same
zone can communicate with each other.
•
Offline - When the product is set offline, all ports are set offline
and operation of attached Fibre Channel devices is disrupted. The
product transmits the OLS to attached devices, and the devices
cannot log in.
NOTE: Do not set the product offline unless directed to do so by a procedural
To set the product online or offline:
1. At the EFCM Basic Edition interface, select Switch from the
Maintenance menu at any view. The Switch View displays
(Figure 4-6).
Re p a ir Info rm a tio n
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Re p a ir Inform a tio n
Fig ure 4-6
Switc h Vie w
2. Perform one of the following:
— If the product is offline, click the green Activate button
adjacent to the Current Online State: field. The product comes
online.
— If the product is online, click the green Deactivate button
adjacent to the Current Online State: field. The product goes
offline.
This section describes procedures to block or unblock a Fibre Channel
from communicating. A blocked port continuously transmits the
OLS. To block or unblock a port:
Bloc k or Unb loc k a
Port
1. At the EFCM Basic Edition interface, select Ports and Basic Info
from the Configure menu at any view. The Basic Information View
displays (Figure 4-7).
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Re p a ir Info rm a tio n
Fig ure 4-7
Ba sic Inform a tion Vie w
2. Perform one of the following:
— Click the check box for the selected port in the Blocked column
to block the port (default is unblocked). A check mark in the
box indicates the port is blocked.
— Click the check box for the selected port in the Blocked column
to remove the check mark and unblock the port. A blank box
indicates the port is unblocked.
3. Click OK to save and activate changes.
Firmware is the product operating code stored in FLASH memory on
the CTP card. Multiple firmware versions can be stored on a PC hard
drive and made available for download through the EFCM Basic
Edition interface. Perform the following firmware upgrade tasks at
the EFCM Basic Edition interface:
Up g ra de Firm wa re
•
•
Determine the active firmware version.
Download a firmware version.
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4-21
Re p a ir Inform a tio n
De te rm ine Firm wa re Ve rsio n
To determine a firmware version, select Hardware from the Product
menu at any view. The Hardware View displays. At the bottom of the
Do wnloa d Firm wa re Ve rsio n
Ensure the desired firmware version is obtained from the Filecenter
and resident on the hard drive of the PC communicating with the
EFCM Basic Edition interface. Refer to Download Firmware from the
Filecenter for instructions.
NOTE: When upgrading firmware, follow all procedural information
contained in release notes or engineering change (EC) instructions that
accompany the version. Such information supplements information provided
in this general procedure.
To download a firmware version:
1. At the EFCM Basic Edition interface, select Firmware Upgrade from
the Maintenance menu at any view. The Firmware Upgrade View
displays (Figure 4-8).
Fig ure 4-8
Firm wa re Up g ra d e Vie w
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Re p a ir Info rm a tio n
2. At the Download Firmware file from field, select the desired file
from the PC hard drive using the Browse button or type the
desired filename.
3. Click Send and Load Firmware. A message box displays, indicating
any browser operation will terminate the firmware download.
4. Click OK to download firmware. The process takes several
minutes to complete, during which the browser is unavailable.
When the process completes, the message Firmware successfully
received and verified. Your browser connection will be
unavailable until unit restart is complete. displays.
5. After verification, the switch performs an initial program load
(IPL) that takes approximately 30 seconds to complete. During
the IPL, the browser-to-switch Internet connection drops
momentarily and the EFCM Basic Edition session is lost.
6. After the switch IPL and EFCM Basic Edition session logout, the
message Firmware upgrade complete. Click here to login.
displays.
7. Click here to login and start a new EFCM Basic Edition session.
The Enter Network Password dialog box displays.
8. Type the default user name and password.
NOTE: The default user name is Administrator and the default
password is password. Both are case-sensitive.
9. Click OK. The EFCM Basic Edition interface opens with the
Hardware View panel displayed.
The EFCM Basic Edition interface provides options to:
Ma na g e
Config ura tion Da ta
•
Back up and restore the configuration file stored in nonvolatile
random-access memory (NV-RAM) on the switch CTP card.
•
Reset the configuration file to factory default values.
The switch must be set offline prior to restoring or resetting the
configuration file.
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Re p a ir Inform a tio n
Ba c k Up
Co nfig ura tio n
To back up the switch configuration file to the PC communicating
with the EFCM Basic Edition interface:
1. Select Backup Configuration from the Maintenance menu at any
view. The Backup Configuration View displays (Figure 4-9).
Fig ure 4-9
Ba c kup Config ura tion Vie w
2. Right-click the Configuration file link to open a list of menu
options. Select the Save Target As menu option. The Save As dialog
box displays.
3. At the Save As dialog box, select the hard drive (C:\ ) from the
Save in drop-down menu, type a descriptive name for the
extensible markup language (.xml) configuration file in the File
name field, and click Save.
4. A Download dialog box displays, showing the estimated time
remaining to complete the backup process. When finished, the
dialog box changes to a Download complete dialog box.
5. Click Close to close the dialog box.
Re store Co nfig ura tio n
with the EFCM Basic Edition interface:
system administrator quiesces Fibre Channel frame traffic
through the switch and sets attached devices offline.
2. Set the switch offline. For instructions, refer to Set Online State.
3. Select Restore Configuration from the Maintenance menu at any
view. The Restore Configuration View displays (Figure 4-10).
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Re p a ir Info rm a tio n
Fig ure 4-10 Re store Config ura tio n Vie w
4. At the Download Configuration file from field, select the desired file
from the PC hard drive using the Browse button or type the
desired filename.
5. Click Send and Load Configuration. A message box displays,
indicating any browser operation will terminate the configuration
download.
6. Click OK to download the configuration. The process takes
several minutes to complete, during which the browser is
unavailable. When the process completes, the message
Configuration restored successfully. displays.
Re se t Co nfig ura tion
Da ta
When configuration data is reset to factory default values, the switch
defaults to the factory-set (Internet Protocol) IP address and all
default settings:
1. Inform the customer the switch is to be set offline. Ensure the
through the switch and sets attached FC-AL devices offline.
2. Set the switch offline. For instructions, refer to Set Online State.
3. At the EFCM Basic Edition interface, select Switch from the
Maintenance menu at any view. The Switch View displays
(Figure 4-6).
4. Click Reset Configuration. A dialog box with the message Are you
sure that you want to reset the configuration? displays.
5. Click OK to reset the configuration.
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Re p a ir Inform a tio n
6. The switch IP address resets to the default address of 10.1.1.10.
— If the configured IP address (prior to reset) was the same as
the default address, the browser-to-switch Internet connection
is not affected and the procedure is complete.
same as the default address, the browser-to-switch Internet
connection drops and the EFCM Basic Edition session is lost.
Continue to the next step.
7. To change the switch IP address and restart the EFCM Basic
Edition interface, refer to Configure Network Information. To restart
the EFCM Basic Edition interface using the default IP address of
10.1.1.10:
a. At the browser, enter the default IP address of 10.1.1.10 as the
Internet URL. The Enter Network Password dialog box displays.
b. Type the default user name and password.
NOTE: The default user name is Administrator and the default
password is password. The user name and password are
case-sensitive.
c. Click OK. The EFCM Basic Edition interface opens and the
procedure is complete.
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4-26
5
Re m ova l a nd
Re p la c e m e nt Proc e d ure s
This chapter describes field-replaceable unit (FRU) removal and
replacement procedures (RRPs) for the Sphereon 4300 Fabric Switch.
The chapter also provides procedural notes, electrostatic discharge
(ESD) precautions, and list of FRUs.
Pro c e d ura l No te s
Observe the following procedural notes:
1. Follow all ESD precautions and DANGER, CAUTION, and
ATTENTION statements.
2. Do not perform an RRP unless a failure is isolated to a FRU. If
fault isolation was not performed, refer to MAP 0000: Start MAP.
3. Before removing a FRU, read the associated RRP to familiarize
yourself with the procedure.
4. After completing an RRP:
— Clear the event codes reporting the failure and recovery from
the product Event Log.
— Extinguish the amber system error light-emitting diode (LED)
at the product front panel.
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s
ESD Proc e d ure s
Follow these ESD procedures:
•
If the product is connected to facility power (grounded), wear an
ESD wrist strap and grounding cable connected to the product
chassis.
•
If the product is not connected to facility power (not grounded),
wear an ESD wrist strap and grounding cable connected to an
approved bench grounding point.
•
•
Touch the product chassis once before performing a procedure,
Store ESD-sensitive FRUs in antistatic packaging.
Fie ld -Re p la c e a b le Units
Table 5-1 lists the concurrent FRU that is removed and replaced while
the product is powered on and operational. The table also lists ESD
precautions (yes or no) for the FRU, and references the RRP page
number. Refer to Chapter 6, Illustrated Parts Breakdown for FRU
locations and part numbers.
Ta b le 5-1
Conc urre nt FRU
Concurrent FRU
ESD Requirement
Page
Small form factor pluggable optical transceiver
Yes
5-3
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Re m o va l a nd Re p la c e m e nt Proc e d ure s
RRP 1: SFP Op tic a l Tra nsc e ive r
Use the following procedures to remove or replace a small form
factor pluggable (SFP) optical transceiver. A list of required tools is
provided.
To ols Re q uire d
The following tools are required:
•
Door key with 5/ 16-inch socket (provided with the FC-512
Fabricenter equipment cabinet).
•
•
•
•
Protective cap (provided with the fiber-optic jumper cable).
Loopback plug (provided with the product).
Fiber-optic cleaning kit.
ESD grounding cable and wrist strap.
Re m o va l
To remove an SFP optical transceiver:
1. Inform the customer the port with the defective transceiver will
be blocked. Ensure the system administrator sets any attached
device offline.
2. If the product is not rack-mounted, go to step 3. If the product is
rack-mounted, perform one of the following:
— If the product is installed in an FC-512 Fabricenter equipment
cabinet, insert the 5/ 16-inch door tool into the socket hole at
the right top of the door (front or rear). Turn the tool counter-
clockwise to unlock and open the door.
— If the product is installed in a customer-supplied equipment
cabinet, unlock and open the cabinet door (front or rear) as
directed by the customer representative.
3. Identify the defective port transceiver from:
— An illuminated amber LED adjacent to the port.
— At a web browser communicating with the EFCM Basic
Edition interface, port failure information displayed at the
Hardware View, Port List View, or Event Log.
4. Block communication to the port. Refer to Block or Unblock a Port
for instructions.
5. Ensure an ESD grounding cable is connected to the product
chassis (or approved bench ground) and your wrist.
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s
6. Disconnect the fiber-optic jumper cable from the port:
a. Pull the keyed LC connector free from the port’s optical
transceiver.
b. Place a protective cap over the jumper cable connector.
transceiver in the port receptacle and to assist in removal. The
and port location (top or bottom row).
a. Disengage the locking mechanism by rotating the wire bale up
or down 90 degrees as shown in part (1) of Figure 5-1.
b. Grasp the wire bale and pull the transceiver from the port
receptacle as shown in part (2) of Figure 5-1.
Fig ure 5-1
SFP Op tic a l Tra nsc e ive r Re m ova l a nd Re p la c e m e nt
8. At a web browser communicating with the EFCM Basic Edition
interface, select Event from the Logs menu. An event code 513
(SFP optics hot-removal completed) appears in the Event Log.
Re p la c e m e nt
To replace an SFP optical transceiver:
chassis (or approved bench ground) and your wrist.
2. Remove the replacement transceiver from its packaging.
3. Insert the transceiver into the port receptacle, then engage the
locking mechanism by rotating the wire bale up or down 90
degrees as shown in Figure 5-1.
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Re m o va l a nd Re p la c e m e nt Proc e d ure s
4. Perform an external loopback test. Refer to External Loopback Test
for instructions. If the test fails, go to MAP 0000: Start MAP to
isolate the problem.
a. Remove the protective cap from the cable connector and the
protective plug from the port optical transceiver. Store the cap
and plug in a suitable location for safekeeping.
Clean Fiber-Optic Components for instructions.
c. Insert the keyed LC cable connector into the port’s optical
transceiver.
go to MAP 0000: Start MAP to isolate the problem.
7. At a web browser communicating with the EFCM Basic Edition
interface, select Event from the Logs menu. Ensure an event code
510 (SFP optics hot-insertion initiated) appears. If the event code
does not appear, go to MAP 0000: Start MAP to isolate the
problem.
8. At a web browser communicating with the EFCM Basic Edition
interface, open the Hardware View and verify port operation:
a. Ensure alert symbols do not appear (yellow triangle or red
diamond).
Health Status, and Transceiver are correct.
If a problem is indicated, go to MAP 0000: Start MAP to isolate the
problem.
9. Restore communication to the port as directed by the customer.
Refer to Block or Unblock a Port for instructions. Inform the customer
the port is available.
10. Clear the system error LED on the product front bezel. At a web
browser communicating with the EFCM Basic Edition interface,
select Clear System Error Light from the Maintenance menu.
11. If necessary, close and lock the equipment cabinet door.
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Re m ova l a nd Re p la c e m e nt Pro c e d ure s
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6
Illustra te d Pa rts
Bre a kd own
This chapter provides an illustrated parts breakdown for Sphereon
4300 Switch field-replaceable units (FRUs). Exploded-view assembly
drawings are provided for:
•
•
•
Front-accessible FRUs.
Miscellaneous parts.
Power cords and receptacles.
Exploded-view illustrations portray the switch disassembly sequence
for clarity. Illustrated FRUs are numerically keyed to associated
tabular parts lists. The parts lists also include McDATA part numbers,
descriptions, and quantities.
Illustra te d Pa rts Bre a kd o wn
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Illustra te d Pa rts Bre a kd own
Front-Ac c e ssib le FRUs
Figure 6-1 illustrates front-accessible FRUs. Table 6-1 is the associated
FRU parts list. The table includes reference numbers to Figure 6-1,
FRU part numbers, descriptions, and quantities.
Fig ure 6-1
Fro nt-Ac c e ssib le FRUs
Ta b le 6-1
Fro nt-Ac c e ssib le FRU Pa rts List
Ref.
6 - 1
-1
Part Number
Description
Qty.
002-002788-002
803-000074-386
Switch, Sphereon 4300, Version 2, base assembly
Reference
0 to 12
Transceiver, optical, SFP, 850 nm, 3.3 volt, LC connector, dual-rate
(1.0625/2.1250 Gbps), digital diagnostic
-1
-1
803-000075-313
803-000076-313
Transceiver, optical, SFP, 1310 nm, 3.3 volt, LC connector, dual-rate
(1.0625/2.1250 Gbps), digital diagnostic, 10 km
0 to 12
0 to 12
Transceiver, optical, SFP, 1310 nm, 3.3 volt, LC connector, dual-rate
(1.0625/2.1250 Gbps), digital diagnostic, 20 and 35 km
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Misc e lla ne ous Pa rts
Figure 6-2 illustrates miscellaneous parts. Table 6-2 is the associated
parts list. The table includes reference numbers to Figure 6-2, part
numbers, descriptions, and quantities.
Fig ure 6-2
Misc e lla ne ous Pa rts
Ta b le 6-2
Misc e lla ne ous Pa rts List
Ref.
-1
Part Number
803-000057-000
803-000057-001
801-000039-000
801-000035-010
Description
Qty.
1
Plug, loopback, LC connector, multimode, 50/125 micron (#1148)
Plug, loopback, LC connector, singlemode, 9/125 micron (#1149)
Cable, communication, null modem, DB9F-DB9F connectors, 10-foot
Cable, Ethernet, RJ-45 connectors, Category 5E, 10-foot
-1
1
-2
1
-3
1
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Illustra te d Pa rts Bre a kd own
Powe r Cord s a nd Re c e p ta c le s
Figure 6-3 illustrates optional power cords and receptacles. Table 6-3
is the associated parts list. The table includes reference numbers to
Figure 6-3, feature numbers, and descriptions.
Fig ure 6-3
Powe r Cord s a nd Re c e p ta c le s
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Illustra te d Pa rts Bre a kd o wn
Ta b le 6-3
Powe r Cord a nd Re c e p ta c le List
Ref.
Part Number
Description
Feature
-1
806-000001-000
806-000004-001
806-000005-001
806-000006-001
806-000027-000
806-000029-000
806-000030-000
806-000033-000
806-000034-000
806-000037-000
806-000038-000
Power cord, AC, North America
NEMA 5-15P straight, 125 volts, 10 amps, 3.0 meters
Receptacle: NEMA 5-15R
1010
-2
-3
Power cord, AC, United Kingdom
BS 1363 right angle, 250 volts, 10 amps, 2.8 meters
Receptacle: BS 1363
1012
1013
1014
1021
1022
1023
1024
1025
1026
1027
Power cord, AC, European Union
CEE 7/7 straight, 250 volts, 10 amps, 2.8 meters
Receptacle: CEE 7
-4
Power cord, AC, Australia
AS 3112 straight, 250 volts, 10 amps, 2.8 meters
Receptacle: AS 3112
-5
Power cord, AC, Italy, Chile, Libya, and Ethiopia
CEI 23-16/VII straight, 250 volts, 10 amps, 2.8 meters
Receptacle: CEI 23-16/VII
-6
Power cord, AC, Israel
SI-32 right angle, 250 volts, 15 amps, 2.8 meters
Receptacle: SI-32
-7
Power cord, AC, Thailand, Philippines, Taiwan, Bolivia, and Peru
NEMA 6-15P straight, 250 volts, 15 amps, 2.8 meters
Receptacle: NEMA 6-15R
-8
Power cord, AC, Denmark
Afsnit 107-2-D1 straight, 250 volts, 10 amps, 2.8 meters
Receptacle: Afsnit 107-2-D1
-9
Power cord, AC, South Africa, Burma, Pakistan, India, and Bangladesh
BS 546 Type, right angle, 250 volts, 15 amps, 2.8 meters
Receptacle: BS 546
-10
-11
Power cord, AC, Switzerland and Liechtenstein
SEV 1011 straight, 250 volts, 10 amps, 2.8 meters
Receptacle: SEV 1011
Power cord, AC, United States (Chicago)
NEMA 6-15P straight, non-locking, 250 volts, 10 amps, 1.8 meters
Receptacle: NEMA 6-15R
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Illustra te d Pa rts Bre a kd own
Ta b le 6-3
Powe r Cord a nd Re c e p ta c le List (Co ntinue d )
Ref.
Part Number
Description
Power cord, AC, United States (Chicago)
Feature
-12
806-000040-000
1028
NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 1.8 meters
Receptacle: NEMA L6-15R
-13
-14
806-000042-000
806-000043-000
Power cord, AC, North America
NEMA L6-15P straight, twist-lock, 250 volts, 10 amps, 2.8 meters
Receptacle: NEMA L6-15R
1016
and
1029
Power cord, AC, Japan
1030
NEMA 6-15P straight, 240 volts, 6 amps, 2.8 meters
Receptacle: NEMA 6-15R
Note: The power cord shipped is specifically intended for use with the associated
product and cannot be used with any other electrical products.
-15
806-000058-000
Power cord, AC, Japan
None
JIS 8303 straight, 125 volts, 12 amps, 2.5 meters
Receptacle: NEMA 5-15R
Note: The power cord shipped is specifically intended for use with the associated
product and cannot be used with any other electrical products.
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A
Eve nt Cod e Ta b le s
An event is a state change, problem detection, or problem correction
that requires attention or should be reported to service personnel. An
event usually indicates an operational state transition, but may also
indicate an impending state change (threshold violation) or provide
information only. Events are reported as event codes. This appendix
lists three-digit event codes. The codes are listed in numerical order
and tabular format as follows:
•
•
•
•
•
000 through 199 - system events.
300 through 399 - fan events.
400 through 499 - control processor (CTP) card events.
500 through 599 - port events.
800 through 899 - thermal sensor events.
Events are recorded in the Event Log at the Enterprise Fabric
Connectivity Manager (EFCM) Basic Edition interface. An event
illuminates the system error light-emitting diode (LED) at the product
front panel.
Tables in this appendix also provide a:
•
•
Message - a text string that describes the event.
Severity - a severity level that indicates event criticality as
follows:
Eve nt C o d e Ta b le s
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Eve nt Co d e Ta b le s
— 0 - informational.
— 2 - minor.
— 3 - major.
— 4 - severe (not operational).
Explanation - an explanation of what caused the event.
•
•
Action - the recommended course of action (if any) to resolve the
problem.
•
•
Event data - supplementary event data (if any) that appears in the
event log in hexadecimal format.
Distribution - checks in associated fields indicate where the event
code is reported (product, management server, or attached host).
Syste m Eve nts (000 throug h 199)
Event Code: 011
Message:
Severity:
Login Server database invalid.
Minor.
Explanation: Following an initial machine load (IML) or firmware download, the Login Server database failed cyclic redundancy
check (CRC) validation. All fabric service databases initialize to an empty state, resulting in implicit fabric logout
of all attached devices.
Action:
Perform a data collection and return the CD to support personnel.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
✔
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Eve nt Co d e Ta b le s
Event Code: 021
Message:
Severity:
Name Server database invalid.
Minor.
Explanation: Following an IML or firmware download, the Name Server database failed CRC validation. All fabric service
databases initialize to an empty state, resulting in implicit fabric logout of all attached devices.
Action:
Perform a data collection and return the CD to support personnel.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
Event Code: 031
Message:
Severity:
SNMP request received from unauthorized community.
Informational.
Explanation: An SNMP request containing an unauthorized community name was rejected with an error. Only requests
containing authorized SNMP community names are allowed.
Action:
Add the community name to the SNMP configuration.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
Host
Sense Info LinkIncident
System
Management Server
Event Log
Error LED
Log
✔
Event Log
E-Mail Call-Home
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A-3
Eve nt Co d e Ta b le s
Event Code: 051
Message:
Severity:
Management Server database invalid.
Minor.
Explanation: Following an IML or firmware download, the Management Server database failed CRC validation. All
management service databases initialize to an empty state, resulting in implicit logout of all logged-in devices.
Action:
Perform a data collection and return the CD to support personnel.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
Event Code: 061
Message:
Severity:
Fabric Controller database invalid.
Minor.
Explanation: Following an IML or firmware download, the fabric controller database failed CRC validation. All fabric controller
databases initialize to an empty state, resulting in momentary loss of interswitch communication.
Action:
Perform a data collection and return the CD to support personnel.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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Eve nt Co d e Ta b le s
Event Code: 062
Message:
Severity:
Maximum interswitch hop count exceeded.
Informational.
Explanation: Fabric controller software detected a path to a director or switch that traverses more than seven interswitch links
(hops). This may result in Fibre Channel frames persisting in the fabric longer than timeout values allow.
Action:
Reconfigure the fabric so the path between any two switches traverses seven or less ISLs.
Event Data:
Distribution:
Byte 0 = domain ID of the director or switch more than seven hops away.
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Event Code: 063
Message:
Severity:
Remote switch has too many ISLs.
Major.
Explanation: The director or switch with domain ID indicated in the event data has too many ISLs attached and is unreachable
from this switch.
Action:
Reduce the ISLs on the indicated director or switch to a number within limits specified.
Event Data:
Distribution:
Byte 0 = domain ID of the director or switch with too many ISLs.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
✔
Eve nt C o d e Ta b le s
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A-5
Eve nt Co d e Ta b le s
Event Code: 064
Message:
Severity:
ESS response from indicated domain ID not received after maximum tries.
Informational.
Explanation: Fabric controller software detected an exchange switch support (ESS) response from the indicated domain ID
was not received after the maximum attempts. The event is reported only in McDATA interop mode.
Action:
No action required.
Event Data:
Byte 0 = domain ID of the director or switch not receiving an ESS response.
Byte 1 = domain ID of the director or switch not responding.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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Eve nt Co d e Ta b le s
Event Code: 070
Message:
Severity:
E_Port is segmented.
Informational.
Explanation: An E_Port recognized an incompatibility with the attached director or switch, preventing fabric participation. A
segmented port does not transmit Class 2 or Class 3 traffic, but transmits Class F traffic. Refer to event data for
segmentation reason.
Action:
Action depends on segmentation reason specified.
Event Data:
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the segmentation
reason as follows:
1 = Incompatible operating parameters - Ether the resource allocation time out value (R_A_TOV) or error
detect time out value (E_D_TOV) is inconsistent between the switch and another director or switch. Modify the
R_A_TOV and E_D_TOV to make the values consistent.
2 = Duplicate domain ID - The switch has the same preferred domain ID as another director or switch) Modify
the Domain ID to make it unique.
3 = Incompatible zoning configurations - The same name is applied to a zone for the switch and another
director or switch, but the zones contain different zone members. Modify the zone name to make it unique, or
ensure zones with the same name contain identical zone members.
4 = Build fabric protocol error - A protocol error was detected during incorporation of the switch into the fabric.
Disconnect the E_Port link, then reconnect the link. If the condition persists, perform a data collection and return
the CD to support personnel.
5 = No principal switch - No director or switch in the fabric can become the principal switch. Modify the switch
priority to any value other than 255.
6 = No response from attached switch (hello timeout) - The switch periodically verifies operation of attached
directors or switches. The E_Port at the operational switch times out and segments if the attached device does
not respond. Check the status of the attached director or switch. If the condition persists, perform a data
collection and return the CD to support personnel.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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A-7
Eve nt Co d e Ta b le s
Event Code: 071
Message:
Severity:
Switch is isolated.
Informational.
Explanation: The switch is isolated from other directors or switches. This event code is accompanied by one or more 070 event
codes. Refer to event data for segmentation reason.
Action:
Action depends on segmentation reason specified.
Event Data:
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the segmentation
reason as follows:
1 = Incompatible operating parameters - Ether the resource allocation time out value (R_A_TOV) or error
detect time out value (E_D_TOV) is inconsistent between the switch and another director or switch. Modify the
R_A_TOV and E_D_TOV to make the values consistent.
2 = Duplicate domain ID - The switch has the same preferred domain ID as another director or switch) Modify
the Domain ID to make it unique.
3 = Incompatible zoning configurations - The same name is applied to a zone for the switch and another
director or switch, but the zones contain different zone members. Modify the zone name to make it unique, or
ensure zones with the same name contain identical zone members.
4 = Build fabric protocol error - A protocol error was detected during incorporation of the switch into the fabric.
Disconnect the E_Port link, then reconnect the link. If the condition persists, perform a data collection and return
the CD to support personnel.
5 = No principal switch - No director or switch in the fabric can become the principal switch. Modify the switch
priority to any value other than 255.
6 = No response from attached switch (hello timeout) - The switch periodically verifies operation of attached
directors or switches. The E_Port at the operational switch times out and segments if the attached device does
not respond. Check the status of the attached director or switch. If the condition persists, perform a data
collection and return the CD to support personnel.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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A-8
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Eve nt Co d e Ta b le s
Event Code: 072
Message:
Severity:
E_Port connected to unsupported switch.
Informational.
Explanation: The switch is attached (through an ISL) to an incompatible director or switch.
Action:
Disconnect the ISL.
No supplementary data included.
Product
Event Data:
Distribution:
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Error LED
Event Log
Call-Home
Sense Info
LinkIncident
Log
✔
Event Code: 073
Message:
Severity:
Fabric initialization error.
Informational.
Explanation: An error was detected during the fabric initialization sequence, probably caused by frame delivery errors. Event
data is intended for engineering evaluation.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Byte 0 = error reason code for engineering evaluation.
Bytes 4 - 9 = port numbers where problems were detected.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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A-9
Eve nt Co d e Ta b le s
Event Code: 074
Message:
Severity:
ILS frame delivery error threshold exceeded.
Informational.
Explanation: Fabric controller frame delivery errors exceeded an E_Port threshold and caused fabric initialization problems
(073 event code). Most problems are caused by control frame delivery errors, as indicated by this code. Event
data is intended for engineering evaluation.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Byte 0 = E_Port number reporting the problem.
Bytes 4 - 8 = Count of frame delivery timeouts.
Bytes 9 - 11 = Count of frame delivery aborts.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Event Code: 075
Message:
Severity:
E_Port segmentation recovery.
Informational.
Explanation: A segmented E_Port (event code 070) recovered. This event is not generated if the port is manually recovered by
blocking and unblocking, setting offline and online, or disconnecting the fiber-optic cable.
Action:
No action required.
Event Data:
The first byte of event data (byte 0) specifies the E_Port number. The fifth byte (byte 4) specifies the original
segmentation reason as described in event code 070.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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A-10
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Eve nt Co d e Ta b le s
Event Code: 080
Message:
Severity:
Unauthorized worldwide name.
Informational.
Explanation: The WWN of the connected device or fabric element is not authorized for the port number.
Action:
Change the port binding definition or connect the proper device or fabric element to the indicated port.
Event Data:
Byte 0 = Port number reporting the unauthorized connection.
Bytes 4 - 11 = WWN of the unauthorized device or fabric element.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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A-11
Eve nt Co d e Ta b le s
Event Code: 081
Message:
Severity:
Invalid attachment.
Informational.
Explanation: A switch port recognized an incompatibility with the attached fabric element or device and isolated the port. An
isolated port does not transmit Class 2, Class 3, or Class F traffic. Refer to event data for the reason.
Action:
Action depends on reason specified.
Event Data:
The first byte of event data (byte 0) specifies the port number. The fifth byte (byte 4) specifies the isolation reason
as follows:
1 = Unknown - Reason is unknown, but probably caused by failure of an E_Port connected device. Fault isolate
the failed device or contact support personnel to report the problem.
2 = ISL connection not allowed - The port connection conflicts with the configured port type. Change the port
type to F_Port if the port is cabled to a device, or E_Port if the port is cabled to a fabric element to form an ISL.
3 = Incompatible switch - The switch returned a Process ELP Reject - Unable to Process reason code because
the attached fabric element is not compatible. Set the switch operating mode to McDATA Fabric 1.0 if connected
to a McDATA product. Set the switch operating mode to Open Fabric 1.0 if connected to an open-fabric compliant
product manufactured by a different vendor.
4 = Incompatible switch - The switch returned a Process ELP Reject - Invalid Revision Level reason code
because the attached fabric element is not compatible. Set the switch operating mode to McDATA Fabric 1.0 if
connected to a McDATA product. Set the switch operating mode to Open Fabric 1.0 if connected to an
open-fabric compliant product manufactured by a different vendor.
5 = Loopback plug connected - A loopback plug is connected to the port with no diagnostic test running.
Remove the loopback plug.
6 = N_Port connection not allowed - The switch is connected to a fabric element through a misconfigured port.
Change the port type to E_Port.
7 = Non-McDATA switch at other end - The attached fabric element is not a McDATA product. Set the switch
operating mode to Open Fabric 1.0 if connected to an open-fabric compliant product manufactured by a different
vendor.
8 = E_Port capability disabled - The product does not have E_Port capability. Enable this functionality through
the appropriate product feature enablement (PFE) key.
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A-12
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Eve nt Co d e Ta b le s
Event Code: 081 (continued)
Event Data
(continued):
A = Unauthorized port binding WWN - The device WWN or nickname used to configure port binding for this
port is not valid. At the Configure Ports dialog box, reconfigure the port with the WWN or nickname authorized for
the attached device, or disable the port binding feature.
B = Unresponsive node - The attached node did not respond, resulting in a G_Port ELP timeout. Check the
status of the attached device and clean the link’s fiber-optic components (cable and connectors). If the problem
persists, contact support personnel to report the problem.
C = ESA security mismatch - Processing of the Exchange Security Attribute (ESA) frame detected a security
feature mismatch. The switch binding parameters for this switch and the attached fabric element must agree. At
the Switch Binding - State Change dialog boxes, ensure the parameters for both fabric elements are compatible,
or disable the fabric and switch binding features.
D = Fabric binding mismatch - Fabric binding is enabled and an attached fabric element has an incompatible
fabric membership list. At the Fabric Binding dialog box, update the fabric membership list for both fabric
elements to ensure compatibility, or disable the fabric binding feature.
E = Authorization failure reject - The fabric element connected to the switch through an ISL detected a security
violation. As a result, the switch received a generic reason code and set the port to an invalid attachment state.
Check the port status of the attached fabric element and clean the link’s fiber-optic components (cable and
connectors). If the problem persists, contact support personnel to report the problem.
F = Unauthorized switch binding WWN - Switch binding is enabled and an attached device or fabric element
has an incompatible switch membership list. At the Switch Binding - Membership List dialog box, update the
switch membership list for the switch and the attached device or fabric element to ensure compatibility, or disable
the switch binding feature.
10 = Authentication failure - An ISL challenge handshake authentication protocol (CHAP) check failed. Update
the authentication list or disable the authentication feature.
11 = Fabric mode mismatch - Based on the ELP revision level, a connection was not allowed because a
McDATA switch in legacy mode is attached to a McDATA switch in Open Fabric mode, or a McDATA switch in
Open Fabric mode is attached to an OEM switch at an incorrect ELP revision level. Update the fabric mode for
one switch using the Interop Mode drop-down list at the Configure Fabric Parameters dialog box.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Eve nt C o d e Ta b le s
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A-13
Eve nt Co d e Ta b le s
Event Code: 082
Message:
Severity:
Port fenced.
Informational.
Explanation: The port was blocked after exceeding threshold criteria defined by the port fencing policy. A hardware malfunction
is indicated or the port fencing policy is too restrictive. The fence type is indicated in the event data.
Action:
Identify and correct the hardware malfunction (port transceiver, fiber-optic cable, or attached fabric element), or
change the port fencing threshold settings to more lenient values. After problem correction, unblock the port.
Event Data:
The first byte of event data (byte 0) specifies the port number. The fifth byte (byte 4) specifies the fence type code
as follows:
1 = Protocol error - Failure is associated with persistent incomplete operations or application-layer protocol
errors (including port logins, fabric rebuilds, and management protocol errors).
2 = Link level hot I/O - Failure is hardware related and associated with an unstable link-state machine.
3 = Security violation - Failure is associated with persistent firmware-related security feature violations (port
binding violations or authentication failures).
The ninth byte (byte 8) specifies the disabled reason code as follows:
1 = Unknown - The failure reason is unknown.
9 = ISL fencing - The E_Port (ISL) was fenced after the port exceeded a threshold value.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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Eve nt Co d e Ta b le s
Event Code: 083
Message:
Severity:
Port set to inactive state.
Informational.
Explanation: A hardware or software problem prevented the port from coming online and set the port to an inactive state. Refer
to event data for the inactive reason
Action:
Action depends on inactive reason specified.
Event Data:
The first byte of event data (byte 0) specifies the port number. The second byte (byte 1) specifies the inactive
reason code as follows:
2 = Feature key not enabled - The optional flexport PFE key is not enabled.
3 = Switch speed conflict - The port cannot operated at the configured product (backplane or CTP Card) speed.
4 = Optics speed conflict - The port transceiver does not support the configured port speed.
5 = No SBAR - A serial crossbar (SBAR) is not installed. Not applicable to 4000-series fabric switches.
6 = Port swap conflict - The port swap configuration is invalid.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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A-15
Eve nt Co d e Ta b le s
Event Code: 120
Message:
Severity:
Error detected while processing system management command.
Informational.
Explanation: This event occurs when the switch receives a management command that violates specified boundary
conditions, typically as a result of a network error. The switch rejects the command, drops the switch-to-server
Ethernet link, and forces error recovery processing. When the link recovers, the command can be retried.
Action:
No action is required for an isolated event. If this event persists, perform a data collection and return the CD to
support personnel.
Event Data:
Distribution:
No supplementary data included.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
Event Code: 121
Message:
Severity:
Zone set activation failed - zone set too large.
Informational.
Explanation: This event occurs when the switch receives a zone set activation command that exceeds the size supported by
the switch. The switch rejects the command, drops the switch-to-server Ethernet link, and forces error recovery
processing. When the link recovers, the command can be modified and retried.
Action:
Reduce the size of the zone set to conform to the limit specified, then retry the activation command.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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A-16
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Eve nt Co d e Ta b le s
Event Code: 140
Message:
Severity:
Congestion detected on an ISL.
Informational.
Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that exceeded the configured congestion
threshold.
Action:
No action is required for an isolated event. If this event persists, relieve the congestion by adding parallel ISLs,
increasing the ISL link speed, or moving device connections to a less-congested region of the fabric.
Event Data:
Distribution:
Byte 0 = Port number reporting congestion.
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Event Code: 141
Message:
Severity:
Congestion relieved on an ISL.
Informational.
Explanation: OpenTrunking firmware detected an ISL with Fibre Channel traffic that previously exceeded the configured
congestion threshold. The congestion is now relieved.
Action:
No action required.
Event Data:
Distribution:
Byte 0 = Port number reporting congestion relieved.
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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A-17
Eve nt Co d e Ta b le s
Event Code: 142
Message:
Severity:
Low BB_Credit detected on an ISL.
Informational.
Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that exceeded the
configured low BB_Credit threshold. This indicates downstream fabric congestion.
Action:
No action is required for an isolated event or if the reporting ISL approaches 100% throughput. If this event
persists, relieve the low BB_Credit condition by adding parallel ISLs, increasing the ISL link speed, or moving
device connections to a less-congested region of the fabric.
Event Data:
Distribution:
Byte 0 = Port number reporting low BB_Credit.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
Event Code: 143
Message:
Severity:
Low BB_Credit relieved on an ISL.
Informational.
Explanation: OpenTrunking firmware detected an ISL with no transmission BB_Credit for a period of time that previously
exceeded the configured low BB_Credit threshold. The low-credit condition is now relieved.
Action:
No action required.
Event Data:
Distribution:
Byte 0 = Port number reporting low BB_Credit relieved.
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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Eve nt Co d e Ta b le s
Event Code: 150
Message:
Severity:
Fabric merge failure.
Informational.
Explanation: During ISL initialization, the fabric merge process failed. The fabric binding membership lists do not match, an
incompatible zone set was detected, there is a problem with exchanging zoning parameters, or the zone set
merge failed. This event code is always preceded by a 070 ISL segmentation event code, and represents the
reply of an adjacent fabric element. Refer to the event data for the failure reason.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Event data are mapped from the software implementation of the FC-SW2 protocol and are typically complicated.
Decoding the event data requires engineering support. Event data are as follows:
Bytes 0 - 3 = Affected E_Port number(s).
Bytes 4 - 7 = Request SW_ILS command codes.
Bytes 8 - 31 = Request response payloads.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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A-19
Eve nt Co d e Ta b le s
Event Code: 151
Message:
Severity:
Fabric configuration failure.
Informational.
Explanation: A fabric-wide configuration activation process failed. An event code 151 is recorded only by the managing switch
in the fabric. The event code is intended to help engineering support personnel fault isolate a fabric-wide
configuration failures.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Event data are mapped from the software implementation of the FC-SW2 protocol and are typically complicated.
Decoding the event data requires engineering support. Event data are as follows:
Bytes 0 - 3 = Managing switch domain ID in internal format (1-31).
Bytes 4 - 7 = Fabric configuration operation that failed.
Bytes 8 - 11 = Fabric configuration step that failed.
Bytes 12 - 15 = Managed switch domain ID in internal format (1-31).
Bytes 16 - 19 = Response command code received from the managed switch.
Bytes 20 - 23 = Response code received from the managed switch.
Bytes 24 - 27 = Reason code received from the managed switch.
Bytes 28 - 31 = Error code received from the managed switch.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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Eve nt Co d e Ta b le s
Fa n Eve nts (300 throug h 399)
Event Code: 300
Message:
Severity:
Cooling fan propeller failed.
Major.
Explanation: One cooling fan failed or is rotating at insufficient angular velocity.
Action:
Replace the switch.
Event Data:
Distribution:
The first byte of event data (byte 0) specifies the failed fan number.
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Event Code: 301
Message:
Severity:
Cooling fan propeller failed.
Major.
Explanation: Two cooling fans failed or are rotating at insufficient angular velocity.
Action:
Replace the switch.
Event Data:
Distribution:
The first byte of event data (byte 0) specifies the failed fan number(s).
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Eve nt C o d e Ta b le s
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A-21
Eve nt Co d e Ta b le s
Event Code: 302
Message:
Severity:
Cooling fan propeller failed.
Major.
Explanation: Three cooling fans failed or are rotating at insufficient angular velocity.
Action:
Replace the switch.
Event Data:
Distribution:
The first byte of event data (byte 0) specifies the failed fan number(s).
Product
EFCMBasic
Management Server
E-Mail
Host
LinkIncident
System
Event Log
Call-Home
Sense Info
Event Log
Error LED
Log
✔
✔
✔
Event Code: 310
Message:
Severity:
Cooling fan propeller recovered.
Informational.
Explanation: One cooling fan recovered.
Action:
No action required.
The first byte of event data (byte 0) specifies the recovered fan number.
Event Data:
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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A-22
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Eve nt Co d e Ta b le s
Event Code: 311
Message:
Severity:
Cooling fan propeller recovered.
Informational.
Explanation: Two cooling fans recovered.
Action:
No action required.
Event Data:
Distribution:
The first byte of event data (byte 0) specifies the recovered fan number(s).
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Event Code: 312
Message:
Severity:
Cooling fan propeller recovered.
Informational.
Explanation: Three cooling fans recovered
Action:
No action required.
The first byte of event data (byte 0) specifies the recovered fan number(s).
Event Data:
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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A-23
Eve nt Co d e Ta b le s
Event Code: 370
Message:
Severity:
Cooling fan status polling temporarily disabled.
Minor.
Explanation: The failed or recovered status values for one or more cooling fans are exceeding a determined threshold. This
indicates a possible fan failure. Fan status polling is enabled hourly or following an IML or reset.
Action:
No immediate action required. Monitor cooling fan operation or additional event codes indicating a fan failure.
No supplementary data included.
Event Data:
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
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A-24
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Eve nt Co d e Ta b le s
CTP Ca rd Eve nts (400 throug h 499)
Event Code: 400
Message:
Severity:
Power-up diagnostics failure.
Major.
Explanation: Power-on self tests (POSTs) detected a failed FRU as indicated by the event data.
Action:
If a CTP card, fan, or power supply failure is indicated, replace the switch. Perform a data collection and return
the CD to support personnel.
Event Data:
Byte 0 = FRU code as follows: 02 = CTP card, 05 = cooling fan, 06 = power supply assembly.
Byte 1 = FRU slot number.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Event Code: 410
Message:
Severity:
Switch reset.
Informational.
Explanation: The switch reset due to system power-up, IML, or manual reset. A software reset can occur automatically after a
firmware fault (event code 411), or be user-initiated. Event data indicates the type of reset.
Action:
No action required.
Event Data:
Distribution:
Byte 0 = reset type as follows: 00 = power-on, 02 = IML, 04 = reset.
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Eve nt C o d e Ta b le s
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A-25
Eve nt Co d e Ta b le s
Event Code: 411
Message:
Severity:
Firmware fault.
Major.
Explanation: Switch firmware encountered an unexpected condition and dumped operating state information to FLASH
memory for retrieval and analysis. The dump file automatically transfers to the management server, where it is
stored for retrieval through a data collection.
The switch performs a software reset, during which all attached Fibre Channel devices are momentarily
disrupted, log out, and log back in.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Bytes 0 - 3 = fault identifier, least significant byte first.
Product
EFCMBasic
Management Server
E-Mail
Host
LinkIncident
System
Event Log
Call-Home
Sense Info
Event Log
Error LED
Log
✔
✔
✔
Event Code: 412
Message:
Severity:
CTP watchdog timer reset.
Informational.
Explanation: The hardware watchdog timer expired and caused the CTP card to reset.
Action:
Perform a data collection and return the CD to support personnel.
Event Data:
Byte 0 = reset type as follows: 00 = task switch did not occur within approximately one second,
01 = interrupt servicing blocked for more than approximately one second.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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Eve nt Co d e Ta b le s
Event Code: 421
Message:
Severity:
Firmware download complete.
Informational.
Explanation: A new firmware version was downloaded from the management server or EFCM Basic interface. Event data
contains the ASCII firmware version in hexadecimal format xx.yy.zz.bbbb.
Action:
No action required.
Event Data:
Bytes 0 and 1 = release level (xx).
Byte 2 = always a period.
Bytes 6 and 7 = interim release level (zz).
Byte 8 = always a space.
Bytes 3 and 4 = maintenance level (yy).
Byte 5 = always a period.
Bytes 9 - 12 = build ID (bbbb).
Distribution:
Product
Management Server
Host
EFCMBasic
Event Log
System
Error LED
Event Log
E-Mail
Call-Home
Sense Info
LinkIncident
Log
✔
Event Code: 423
Message:
Severity:
CTP firmware download initiated.
Informational.
Explanation: The management server or EFCM Basic Edition interface initiated download of a new firmware version.
Action:
No action required.
No supplementary data included.
Product
Event Data:
Distribution:
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Error LED
Event Log
Call-Home
Sense Info
LinkIncident
Log
✔
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A-27
Eve nt Co d e Ta b le s
Event Code: 426
Message:
Severity:
Multiple ECC single-bit errors occurred.
Minor.
Explanation: When the SDRAM controller detects an error checking and correction (ECC) error, an interrupt occurs. If an
interrupt occurs a certain number of times weekly, a 426 event code is recorded. The number of interrupts is
indicated by the event data.
Action:
No action required. SDRAM is probably malfunctioning intermittently.
Event Data:
Byte 0 of the event data (equal to 5, 10, 15, or 20) is recorded. The number of interrupts equals two to the power
of the event data. Event data equal to 10 indicates 1,024 ECC error interrupts.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
Event Code: 433
Message:
Severity:
Nonrecoverable Ethernet fault.
Major.
Explanation: A non-recoverable Ethernet interface failure was detected and the LAN connection to the management server or
Internet was terminated. No failure information or event codes are reported outside the switch. Although Fibre
Channel port functionality is not affected, the switch cannot be monitored or configured.
Action:
Replace the switch.
Event Data:
Byte 0 = LAN error type as follows: 01 = hard failure, 04 = registered fault.
Byte 1 = LAN error subtype (internally defined).
Byte 2 = LAN fault identifier (internally defined).
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
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A-28
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Eve nt Co d e Ta b le s
Event Code: 440
Message:
Severity:
Embedded port hardware failed.
Major.
Explanation: The embedded port hardware detected a fatal error.
Action:
Replace the switch.
Event Data:
Byte 0 = CTP slot position (00).
Byte 1 = engineering reason code
Bytes 4 - 7 = elapsed millisecond tick count.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
✔
✔
Event Code: 442
Message:
Severity:
Embedded port anomaly detected.
Informational.
Explanation: The switch detected a deviation in the normal operating mode or status of the embedded port.
Action:
No action required. An additional event code is generated if this incident exceeds an error threshold or results in
a port failure.
Event Data:
Byte 0 = embedded port number.
Byte 12 = detecting port.
Byte 1 = anomaly reason code.
Byte 13 = connected port.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 and 9 = HA error callout #1.
Bytes 10 and 11 = HA error callout #2.
Bytes 16 and 17 = HA error callout #3.
Bytes 18 and 19 = HA error callout #4.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
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A-29
Eve nt Co d e Ta b le s
Event Code: 445
Message:
Severity:
ASIC detected a system anomaly.
Informational.
Explanation: The application-specific integrated chip (ASIC) detected a deviation in the normal operating mode or operating
status of the switch.
Action:
No action required. An additional event code is generated if this incident exceeds an error threshold that results in
a system event.
Event Data:
Byte 0 = embedded port number.
Byte 12 = detecting port.
Byte 1 = anomaly reason code.
Byte 13 = connected port.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 and 9 = HA error callout #1.
Bytes 10 and 11 = HA error callout #2.
Bytes 16 and 17 = HA error callout #3.
Bytes 18 and 19 = HA error callout #4.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
Event Code: 453
Message:
Severity:
New feature key installed.
Informational.
Explanation: This event occurs when a new feature key is installed from the management server or EFCM Basic Edition
interface. The switch performs an IPL when the feature key is enabled. Event data indicates the feature(s)
installed.
Action:
No action required.
Event Data:
Byte 0 = feature description as follows: 00 - 04 = flexport technology, 06 = open systems management server,
07 = FICON management server. Byte 1 = feature description as follows: 01 = full volatility, 02 = FICON cup
zoning, 03 = SANtegrity authentication, 05 = hardware trunking, 06 = SANtegrity binding, 07 = open trunking.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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Eve nt Co d e Ta b le s
Port Eve nts (500 thro ug h 599)
Event Code: 506
Message:
Severity:
Fibre Channel port failure.
Major.
Explanation: A Fibre channel port failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports with
LEDs extinguished remain operational.
Action:
Perform a a data collection and return the CD to support personnel. Perform a switch reset. If the problem
persists, replace the switch.
Event Data:
Byte 0 = port number.
Bytes 17 and 18 = transmitter technology.
Byte 19 = distance capability.
Byte 20 = supported transmission media.
Byte 21 and 22 = speed capability.
Byte 1 = engineering reason code.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 11 = reason code specific.
Byte 16 = connector type.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
✔
✔
Event Code: 507
Message:
Severity:
Loopback diagnostics port failure.
Informational.
Explanation: A loopback diagnostic test detected a Fibre Channel port failure.
Action:
No action required. An event code 506 is generated if this diagnostic failure results in a hard port failure.
Event Data:
Byte 0 = port number.
Bytes 8 - 11 = reason code specific.
Byte 1 = engineering reason code.
Bytes 4 - 7 = elapsed millisecond tick count.
Byte 12 = test type.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
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A-31
Eve nt Co d e Ta b le s
Event Code: 508
Message:
Severity:
Fibre Channel port anomaly detected.
Informational.
Explanation: The switch detected a deviation in the normal operating mode or status of the indicated Fibre Channel port.
Action:
No action required. An event code 506 is generated if this anomaly results in a hard port failure.
Event Data:
Byte 0 = port number.
Byte 12 = detecting port.
Byte 1 = anomaly reason code.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 and 9 = HA error callout #1.
Bytes 10 and 11 = HA error callout #2.
Byte 13 = connected port.
Bytes 16 and 17 = HA error callout #3.
Bytes 18 and 19 = HA error callout #4.
Distribution:
Product
Management Server
E-Mail
Host
Sense Info LinkIncident
EFCMBasic
Event Log
System
Event Log
Call-Home
Error LED
Log
✔
Event Code: 510
Message:
Severity:
Optical transceiver hot-insertion initiated.
Informational.
Explanation: Installation of an optical transceiver was initiated with the switch powered on and operational. The event indicates
operational firmware detected the presence of the transceiver.
Action:
No action required.
Event Data:
Byte 0 = port number.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 11 = optic serial number.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
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Eve nt Co d e Ta b le s
Event Code: 512
Message:
Severity:
Optical transceiver nonfatal error.
Minor.
Explanation: Switch firmware detected an optical transceiver non-fatal error.
Action:
Replace the failed transceiver with a functional transceiver of the same type.
Event Data:
Byte 0 = port number.
Byte 1 = engineering reason code.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 11 = optic serial number.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
Event Code: 513
Message:
Severity:
Optical transceiver hot-removal completed.
Informational.
Explanation: An optical transceiver was removed while the switch was powered on and operational.
Action:
No action required.
Event Data:
Byte 0 = port number.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 11 = optic serial number.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
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A-33
Eve nt Co d e Ta b le s
Event Code: 514
Message:
Severity:
Optical transceiver failure.
Major.
Explanation: An optical transceiver failed. The amber LED corresponding to the port illuminates to indicate the failure. Ports
with LEDs extinguished remain operational.
Action:
Replace the failed transceiver.
Event Data:
Byte 0 = port number.
Byte 1 = engineering reason code.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 11 = optic serial number.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Error LED
✔
✔
✔
Event Code: 515
Message:
Severity:
Optical digital diagnostics warning threshold exceeded.
Minor.
Explanation: An optical transceiver digital diagnostics warning threshold was exceeded. Additional event code 515 events are
recorded if the problem persists.
Action:
Replace the transceiver.
Event Data:
Byte 0 = port number.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 31 = First, second, and third type (and threshold value) of warning threshold exceeded as follows:
01 = TX temperature, 02 = TX supply voltage, 03 = TX bias current, 04 = TX power, 05 = RX power.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
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Eve nt Co d e Ta b le s
Event Code: 516
Message:
Severity:
Optical digital diagnostics alarm threshold exceeded.
Minor.
Explanation: An optical transceiver digital diagnostics alarm threshold was exceeded. Additional event code 516 events are
recorded if the problem persists.
Action:
Replace the transceiver.
Event Data:
Byte 0 = port number.
Byte 2 = optic type.
Bytes 4 - 7 = elapsed millisecond tick count.
Bytes 8 - 31 = First, second, and third type (and threshold value) of warning threshold exceeded as follows:
01 = TX temperature, 02 = TX supply voltage, 03 = TX bias current, 04 = TX power, 05 = RX power.
Distribution:
Product
EFCMBasic
Management Server
E-Mail
Host
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Event Code: 523
Message:
Severity:
FL_Port open request failed.
Informational.
Explanation: When the indicated FL_Port attempted to open a loop device, a port open (OPN) sequence was returned.
Action:
No action required.
Event Data:
Byte 0 = port number.
Byte 1 = arbitrated loop physical address (AL_PA) of the device transmitting the OPN sequence.
Distribution:
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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A-35
Eve nt Co d e Ta b le s
Event Code: 524
Message:
Severity:
No AL_PA acquired.
Informational.
Explanation: Switch cannot allocate an AL_PA of 0 (loop master) during loop initialization. The device cannot participate in
loop operation.
Action:
Disconnect the loop master FC-AL device.
Byte 0 = port number.
Product
Event Data:
Distribution:
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Error LED
Event Log
Call-Home
Sense Info
LinkIncident
Log
✔
Event Code: 525
Message:
Severity:
FL_Port arbitration timeout.
Informational.
Explanation: A switch port could not win loop arbitration within the specified loop protocol time out value (LP_TOV).
Action:
Switch firmware reinitializes the arbitrated loop. No action required.
Event Data:
Distribution:
Byte 0 = port number.
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
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Eve nt Co d e Ta b le s
Event Code: 581
Message:
Severity:
Implicit incident.
Major.
Explanation: An attached server recognized a condition caused by an event that occurred at the server. The event caused an
implicit Fibre Channel link incident.
Action:
A link incident record (LIR) is generated and sent to the attached server using the reporting procedure defined in
T11/99-017v0 (OSI). If fault isolation at the server does not detect a failure, the problem may be due to a port
failure. Go to MAP 0000: Start MAP to perform fault isolation. In addition, perform a data collection and return the
CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
Management Server
E-Mail
Host
Sense Info LinkIncident
EFCMBasic
Event Log
System
Event Log
Call-Home
Error LED
Log
✔
Event Code: 582
Message:
Severity:
Bit error threshold exceeded.
Major.
Explanation: An attached server determined the number of code violation errors recognized exceeded the bit error threshold.
Action:
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
Management Server
E-Mail
Host
Sense Info LinkIncident
EFCMBasic
Event Log
System
Event Log
Call-Home
Error LED
Log
✔
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A-37
Eve nt Co d e Ta b le s
Event Code: 583
Message:
Severity:
Loss of signal or loss of synchronization.
Major.
Explanation: An attached server recognized a loss-of-signal condition or a loss-of-synchronization condition that persisted for
more than the specified receiver-transmitter timeout value (R_T_TOV).
Action:
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
Event Code: 584
Message:
Severity:
Not operational primitive sequence received.
Major.
Explanation: An attached server received a not-operational primitive sequence (NOS).
Action:
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
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Eve nt Co d e Ta b le s
Event Code: 585
Message:
Severity:
Primitive sequence timeout.
Major.
Explanation: An attached server recognized either a link reset (LR) protocol timeout or a timeout while waiting for the
appropriate response (while in a NOS receive state and after NOS was not longer recognized).
Action:
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
EFCMBasic
Management Server
E-Mail
Host
Sense Info LinkIncident
System
Event Log
Call-Home
Event Log
Error LED
Log
✔
Event Code: 586
Message:
Severity:
Invalid primitive sequence received for current link state.
Major.
Explanation: An attached server recognized either a link reset (LR) or a link-reset response (LRR) sequence while in the
wait-for-online sequence (OLS) state.
Action:
A LIR is generated and sent to the attached server using the reporting procedure defined in T11/99-017v0 (OSI).
If fault isolation at the server does not detect a failure, the problem may be due to a port failure. Go to MAP 0000:
Start MAP to perform fault isolation. In addition, perform a data collection and return the CD to support personnel.
Event Data:
Distribution:
Refer to the T11/99-017v0 document for the specific link incident record format.
Product
Management Server
E-Mail
Host
Sense Info LinkIncident
EFCMBasic
Event Log
System
Event Log
Call-Home
Error LED
Log
✔
Eve nt C o d e Ta b le s
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A-39
Eve nt Co d e Ta b le s
The rm a l Se nsor Eve nts (800 throug h 899)
Event Code: 810
Message:
Severity:
High temperature warning (CTP card thermal sensor).
Major.
Explanation: The thermal sensor associated with the CTP card indicates the warm temperature threshold was reached or
exceeded.
Action:
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,
replace the switch.
Event Data:
Distribution:
No supplementary data included.
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Event Code: 811
Message:
Severity:
Critically hot temperature warning (CTP card thermal sensor).
Major.
Explanation: The thermal sensor associated with the CTP card indicates the hot temperature threshold was reached or
exceeded.
Action:
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,
replace the switch.
Event Data:
Distribution:
No supplementary data included.
Product
Management Server
E-Mail
Host
EFCMBasic
System
Event Log
Call-Home
Sense Info
LinkIncident
Log
Event Log
Error LED
✔
✔
✔
Mc DATA Sp he re o n 4300 Fa b ric Switc h Insta lla tio n a nd Se rvic e Ma nua l
A-40
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Eve nt Co d e Ta b le s
Event Code: 812
Message:
Severity:
CTP card shutdown due to thermal violations.
Major.
Explanation: The CTP card failed due to excessive thermal violations. This event follows an event code 811.
Action:
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,
replace the switch.
No supplementary data included.
Product
Event Data:
Distribution:
Management Server
E-Mail
Host
EFCMBasic
Event Log
System
Error LED
Event Log
Call-Home
Sense Info
LinkIncident
Log
✔
✔
✔
Event Code: 850
Message:
Severity:
Switch shutdown due to CTP thermal violations.
Severe.
Explanation: The switch failed due to excessive CTP card thermal violations.
Action:
Perform a data collection and return the CD to support personnel. Perform a switch reset. If the problem persists,
replace the switch.
Event Data:
Distribution:
No supplementary data included.
Product
EFCMBasic
Management Server
E-Mail
Host
LinkIncident
System
Event Log
Call-Home
Sense Info
Event Log
Error LED
Log
✔
✔
✔
Eve nt C o d e Ta b le s
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A-41
Eve nt Co d e Ta b le s
Mc DATA Sp he re o n 4300 Fa b ric Switc h Insta lla tio n a nd Se rvic e Ma nua l
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A-42
Ind e x
new Zealand C-Tick Mark xvi
Russian GOST Certification xviii
UL Certification xiv
A
configuration file
back up 4-24
restore 4-24
configure
B
back up switch configuration file 4-24
BB_Credit
basic port information 2-14
fabric parameters 2-11
ISL performance features 2-22
OSMS 2-18
configure 2-15
description 2-15
block port 4-20
PFE keys 2-20
port BB_Credit 2-15
port fencing 2-22
port NPIV 2-16
preferred path 2-22
SNMP 2-16
C
clean fiber-optic components 4-4
clearances 1-6
command line interface
disable 2-17
SSL encryption
enable 2-17
software 2-19
web 2-19
compliance statements
Argentinian IRAM Certification xvi
Australia C-Tick Mark xvi
Canadian EMC xiv
switch date and time 2-8
switch identification 2-7
switch network information 2-12, 2-23
switch operating parameters 2-9
zone sets 2-27
CB Scheme xv
Chinese BSMI Statement xvii
Chinese CCC Mark xvii
Class 1 laser transceiver xiv
European Union CE Mark xv
European Union N-Mark xvi
Federal Communications Commission xiv
German TÜV GS Mark xvii
Japanese VCCI Statement xvii
Korean MIC Mark xviii
Mexican NOM Mark xviii
zones 2-26
cooling fan
description 1-4
events (300 - 399) A-21
fault isolation 3-14
CTP card
events (400 - 499) A-25
fault isolation 3-14
firmware versions 4-21
Ind e x
I-1
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Ind e x
environment
operating 1-7
shipping 1-7
storage 1-7
ERR LED
description 1-5
location 1-2
error detection
description 1-8
event codes 3-2
error reporting
D
danger statements xviii
data collection procedure 4-18
date (set switch date) 2-8
default
EFCM Basic Edition
password 2-6
user name 2-6
maintenance port password 2-25, 3-13
switch
gateway address 2-1, 3-1
IP address 2-1, 3-1
passwords 2-1, 3-1
subnet mask 2-1, 3-1
dimensions 1-6
description 1-8
event codes 3-2
ESD
precautions xxi
RRP precautions 5-2
Ethernet connector
description 1-5
location 1-2
event codes
door key
description 1-10
download firmware
from filecenter 4-6
cooling fan events (300 - 399) A-21
CTP card events (400 - 499) A-25
description A-1
E
port events (500 - 599) A-31
system events (000 - 199) A-2
event log 4-10
E_D_TOV 2-11
E_Port
configure 2-14
description 1-2
enable through PFE key 2-20
performance features 2-22
port fencing 2-22
preferred path 2-22
segmented 3-29
F
F_Port
configure 2-14
description 1-1
EFCM Basic Edition
configure product 2-6
embedded port frame log 4-11
event log 4-10
fabric log 4-11
fabric parameters (configure) 2-11
Fabricenter equipment cabinet
description 1-2
switch installation 2-5
fault isolation
fabric log 4-11
link incident log 4-10
open trunking re-route log 4-10
embedded port frame log 4-11
enable
MAP 0000 - Start MAP 3-5
MAP 0100 - Power distribution analysis 3-9
MAP 0200 - POST failure analysis 3-10
MAP 0300 - Loss of browser PC
communication 3-11
command line interface 2-17
host control 2-18
SSL encryption
MAP 0400 - FRU failure analysis 3-14
software 2-19
web 2-19
I-2
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MAP 0500 - Port failure or link incident
analysis 3-16
MAP 0600 - Fabric or ISL problem
analysis 3-27
I
illustrated parts breakdown
front-accessible FRUs 6-2
miscellaneous parts 6-3
power cords 6-4
summary 3-2
fenced E_Port
IML switch 4-4
description 3-33
fault isolation 3-27
fiber-optic protective plug
description 1-10
illustration 1-10
filecenter (download firmware) 4-6
firmware
determine version 4-22
download from filecenter 4-6
download from PC hard drive 4-22
FL_Port
configure 2-14
description 1-2
Flexport Technology
configure PFE key 2-20
description 2-20
IML/ RESET button
function 1-4
location 1-2
insistent domain ID 2-9
installation tasks
summary 2-2
Task 1 - Verify installation requirements 2-2
Task 2 - Unpack, inspect, and install the
product 2-3
Task 3 - Configure product at the EFCM
Basic Edition interface 2-6
Task 4 - Configure product network
information (optional) 2-23
Task 5 - Cable Fibre Channel ports 2-26
Task 6 - Configure zoning (optional) 2-26
Task 7 - Connect product to a fabric element
(optional) 2-27
FRU removal
SFP transceiver 5-3
tools required 5-3
FRU replacement
SFP transceiver 5-4
tools required 5-3
FRUs
Task 8 - Register with the McDATA file
center 2-28
internal loopback test 4-15
interop mode 2-12
interswitch link
configure performance features 2-22
description 1-2
fault isolation 3-27
port fencing 2-22
preferred path 2-22
description 1-2
illustrated parts breakdown 6-1
SFP transceiver 1-3
status LEDs 1-5
full-fabric capability
configure PFE key 2-20
description 2-20
full-volatility feature
configure PFE key 2-20
description 4-18
IP address
switch default 2-1, 3-1
L
laser transceiver
compliance statement xiv
description 1-3
G
gateway address
illustrated parts breakdown 6-2
removal 5-3
replacement 5-4
types available 1-3
change switch address 2-12, 2-23
switch default 2-1, 3-1
Ind e x
I-3
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Ind e x
LEDs
ERR 1-5
NPIV
configure 2-16
port status 1-5
power supply status 1-5
PWR 1-5
description 2-16
null modem cable
description 1-11
illustration 1-11
link incident log 4-10
logs
embedded port frame 4-11
event 4-10
fabric 4-11
O
open trunking re-route log 4-10
open-systems management server
configure 2-18
link incident 4-10
open trunking re-route 4-10
loopback plug
description 1-10
illustration 1-10
loopback test
description 2-18
operating environment 1-7
operating parameters (configure) 2-9
external 4-17
internal 4-15
P
password
customer-level switch 2-1, 3-1
default EFCM Basic Edition 2-6
default maintenance port 2-25, 3-13
maintenance-level switch 2-1, 3-1
PFE keys
M
MAC address, switch 2-23
maintenance analysis procedures
MAP 0000 - Start MAP 3-5
MAP 0100 - Power distribution analysis 3-9
MAP 0200 - POST failure analysis 3-10
MAP 0300 - Loss of browser PC
communication 3-11
configure 2-20
Flexport Technology 2-20
full-fabric capability 2-20
full-volatility 2-20
port fencing
configure 2-22
description 2-22
ports
MAP 0400 - FRU failure analysis 3-14
MAP 0500 - Port failure or link incident
analysis 3-16
MAP 0600 - Fabric or ISL problem
analysis 3-27
cabling 2-26
configurable types 1-1
configure basic information 2-14
configure BB_Credit 2-15
configure NPIV 2-16
E_Port fencing 2-22
events (500 - 599) A-31
LED diagnostics 4-8
SFP transceivers 1-3
status LEDs 1-5
summary 3-2
maintenance approach 1-7
maintenance port
configure switch network addresses 2-23
default password 2-25, 3-13
location 1-3
manage configuration data 4-23
power cords
N
description 6-4
illustrated parts breakdown 6-4
power requirements 1-6
network information (configure switch) 2-12,
2-23
I-4
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Ind e x
power supply
description 1-4
manage configuration data 4-23
obtain log information 4-9
overview 4-1
port LED diagnostics 4-8
power-off procedure 4-3
power-on procedure 4-2
set online state 4-19
fault isolation 3-9
status LED 1-5
power-off procedure 4-3
power-on procedure 4-2
precautions
ESD xxi
general xxi
preferred domain ID 2-10
preferred path
upgrade firmware 4-21
rerouting delay 2-10
reset
configuration data 4-25
switch 4-4
configure 2-22
description 2-22
procedural notes 4-1
procedures
S
safety
block or unblock port 4-20
data collection 4-18
installation 2-2
manage configuration data 4-23
obtain log information 4-9
power-off 4-3
attention statements xviii
danger statements xviii
ESD precautions xxi, 5-2
general precautions xxi
segmented E_Port
description 3-29
fault isolation 3-27
serviceability features 1-8
set online state 4-19
SFP transceiver
power-on 4-2
repair 4-1
set online state 4-19
upgrade firmware 4-21
PWR LED
description 1-3
description 1-5
location 1-2
fault isolation 3-16
illustrated parts breakdown 6-2
removal 5-3
R
replacement 5-4
R_A_TOV 2-11
types available 1-3
shipping environment 1-7
SNMP
configure 2-16
description 2-16
solution center
rack-mount installation (switch) 2-5
related publications xii
remove and replace procedures
ESD precautions 5-2
FRU list 5-2
procedural notes 5-1
repair procedures
e-mail address xiii
fax number xiii
block or unblock port 4-20
clean fiber-optic components 4-4
collect maintenance data 4-18
download firmware 4-6
IML or reset switch 4-3
phone number xiii
specifications
switch clearances 1-6
switch dimensions 1-6
switch power requirements 1-6
Ind e x
I-5
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Ind e x
Sphereon 4300 Fabric Switch
V
description 1-1
FRU removal and replacement 5-1
FRUs 1-2
illustrated parts breakdown 6-1
installation 2-3
Z
zone sets
configure 2-27
description 2-27
naming conventions 2-27
zones
maintenance approach 1-7
management 1-8
repair procedures 4-1
specifications 1-6
configure 2-27
description 2-26
naming conventions 2-27
SSL encryption
configure software encryption 2-19
configure web encryption 2-19
storage environment 1-7
subnet mask
change switch value 2-12, 2-23
switch default 2-1, 3-1
switch priority 2-11
T
technical support
e-mail address xiii
fax number xiii
phone number xiii
thermal sensor events (800 - 899) A-40
time (set switch time) 2-8
tools and test equipment
supplied by service personnel 1-11
supplied with product 1-10
trademarks xiii
U
unblock port 4-20
user name (default EFCM Basic Edition) 2-6
I-6
Mc DATA Sp he re o n 4300 Fa b ric Switc h Insta lla tio n a nd Se rvic e Ma nua l
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