Installation Guide
revision 1.0
VirusScan® Enterprise
Draft for Beta 1
version 8.7i
®
McAfee
Proven Security
Industry-leading intrusion prevention solutions
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Installation Guide
revision 1.0
®
®™
VirusScan Enterprise
version 8.7i
®
McAfee
Proven Security
Industry-leading intrusion prevention solutions
Download from Www.Somanuals.com. All Manuals Search And Download.
COPYRIGHT
Copyright © 2008 McAfee, Inc. All Rights Reserved.
No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language in any form
or by any means without the written permission of McAfee, Inc., or its suppliers or affiliate companies.
TRADEMARK ATTRIBUTIONS
ACTIVE FIREWALL, ACTIVE SECURITY, ACTIVESECURITY (AND IN KATAKANA), ACTIVESHIELD, CLEAN-UP, DESIGN (STYLIZED E), DESIGN
(STYLIZED N), ENTERCEPT, EPOLICY ORCHESTRATOR, FIRST AID, FOUNDSTONE, GROUPSHIELD, GROUPSHIELD (AND IN KATAKANA),
INTRUSHIELD, INTRUSION PREVENTION THROUGH INNOVATION, MCAFEE, MCAFEE (AND IN KATAKANA), MCAFEE AND DESIGN,
MCAFEE.COM, MCAFEE VIRUSSCAN, NET TOOLS, NET TOOLS (AND IN KATAKANA), NETSCAN, NETSHIELD, NUTS & BOLTS, OIL CHANGE,
PRIMESUPPORT, SPAMKILLER, THREATSCAN, TOTAL VIRUS DEFENSE, VIREX, VIRUS FORUM, VIRUSCAN, VIRUSSCAN, VIRUSSCAN (AND IN
KATAKANA), WEBSCAN, WEBSHIELD, WEBSHIELD (AND IN KATAKANA) are registered trademarks or trademarks of McAfee, Inc. and/or its
affiliates in the US and/or other countries. The color red in connection with security is distinctive of McAfee brand products. All other registered
and unregistered trademarks herein are the sole property of their respective owners.
LICENSE INFORMATION
License Agreement
NOTICE TO ALL USERS: CAREFULLY READ THE APPROPRIATE LEGAL AGREEMENT CORRESPONDING TO THE LICENSE YOU PURCHASED, WHICH SETS FORTH THE
GENERAL TERMS AND CONDITIONS FOR THE USE OF THE LICENSED SOFTWARE. IF YOU DO NOT KNOW WHICH TYPE OF LICENSE YOU HAVE ACQUIRED, PLEASE
CONSULT THE SALES AND OTHER RELATED LICENSE GRANT OR PURCHASE ORDER DOCUMENTS THAT ACCOMPANIES YOUR SOFTWARE PACKAGING OR THAT YOU
HAVE RECEIVED SEPARATELY AS PART OF THE PURCHASE (AS A BOOKLET, A FILE ON THE PRODUCT CD, OR A FILE AVAILABLE ON THE WEB SITE FROM WHICH YOU
DOWNLOADED THE SOFTWARE PACKAGE). IF YOU DO NOT AGREE TO ALL OF THE TERMS SET FORTH IN THE AGREEMENT, DO NOT INSTALL THE SOFTWARE. IF
APPLICABLE, YOU MAY RETURN THE PRODUCT TO MCAFEE OR THE PLACE OF PURCHASE FOR A FULL REFUND.
Attributions
This product includes or may include:
• Software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/). • Cryptographic software written by Eric
A. Young and software written by Tim J. Hudson. • Some software programs that are licensed (or sublicensed) to the user under the GNU
General Public License (GPL) or other similar Free Software licenses which, among other rights, permit the user to copy, modify and redistribute
certain programs, or portions thereof, and have access to the source code. The GPL requires that for any software covered under the GPL which
is distributed to someone in an executable binary format, that the source code also be made available to those users. For any such software
covered under the GPL, the source code is made available on this CD. If any Free Software licenses require that McAfee provide rights to use,
copy or modify a software program that are broader than the rights granted in this agreement, then such rights shall take precedence over the
rights and restrictions herein. • Software originally written by Henry Spencer, Copyright 1992, 1993, 1994, 1997 Henry Spencer. • Software
originally written by Robert Nordier, Copyright © 1996-7 Robert Nordier. • Software written by Douglas W. Sauder. • Software developed by the
Machines Corporation and others. • Software developed by CrystalClear Software, Inc., Copyright ©2000 CrystalClear Software, Inc. • FEAD®
Optimizer® technology, Copyright Netopsystems AG, Berlin, Germany. • Outside In® Viewer Technology ©1992-2001 Stellent Chicago, Inc. and/or
Outside In® HTML Export, © 2001 Stellent Chicago, Inc. • Software copyrighted by Thai Open Source Software Center Ltd. and Clark Cooper,
© 1998, 1999, 2000. • Software copyrighted by Expat maintainers. • Software copyrighted by The Regents of the University of California, © 1996,
1989, 1998-2000. • Software copyrighted by Gunnar Ritter. • Software copyrighted by Sun Microsystems, Inc., 4150 Network Circle, Santa Clara,
California 95054, U.S.A., © 2003. • Software copyrighted by Gisle Aas. © 1995-2003. • Software copyrighted by Michael A. Chase, © 1999-2000.
• Software copyrighted by Neil Winton, ©1995-1996. • Software copyrighted by RSA Data Security, Inc., © 1990-1992. • Software copyrighted by
Sean M. Burke, © 1999, 2000. • Software copyrighted by Martijn Koster, © 1995. • Software copyrighted by Brad Appleton, © 1996-1999.
• Software copyrighted by Michael G. Schwern, ©2001. • Software copyrighted by Graham Barr, © 1998. • Software copyrighted by Larry Wall
and Clark Cooper, © 1998-2000. • Software copyrighted by Frodo Looijaard, © 1997. • Software copyrighted by the Python Software Foundation,
Beman Dawes, © 1994-1999, 2002. • Software written by Andrew Lumsdaine, Lie-Quan Lee, Jeremy G. Siek © 1997-2000 University of Notre
Dame. • Software copyrighted by Simone Bordet & Marco Cravero, © 2002. • Software copyrighted by Stephen Purcell, © 2001. • Software
Machines Corporation and others, © 1995-2003. • Software developed by the University of California, Berkeley and its contributors. • Software
Kevlin Henney, © 2000-2002. • Software copyrighted by Peter Dimov and Multi Media Ltd. © 2001, 2002. • Software copyrighted by David
Dawes, Howard Hinnant & John Maddock, © 2000. • Software copyrighted by Boost.org, © 1999-2002. • Software copyrighted by Nicolai M.
Josuttis, © 1999. • Software copyrighted by Jeremy Siek, © 1999-2001. • Software copyrighted by Daryle Walker, © 2001. • Software copyrighted
by Chuck Allison and Jeremy Siek, © 2001, 2002. • Software copyrighted by Samuel Krempp, © 2001. See http://www.boost.org for updates,
documentation, and revision history. • Software copyrighted by Doug Gregor ([email protected]), © 2001, 2002. • Software copyrighted by
Cadenza New Zealand Ltd., © 2000. • Software copyrighted by Jens Maurer, ©2000, 2001. • Software copyrighted by Jaakko Järvi
([email protected]), ©1999, 2000. • Software copyrighted by Ronald Garcia, © 2002. • Software copyrighted by David Abrahams, Jeremy
Siek, and Daryle Walker, ©1999-2001. • Software copyrighted by Stephen Cleary ([email protected]), ©2000. • Software copyrighted by
Housemarque Oy <http://www.housemarque.com>, © 2001. • Software copyrighted by Paul Moore, © 1999. • Software copyrighted by Dr. John
Maddock, © 1998-2002. • Software copyrighted by Greg Colvin and Beman Dawes, © 1998, 1999. • Software copyrighted by Peter Dimov, © 2001,
2002. • Software copyrighted by Jeremy Siek and John R. Bandela, © 2001. • Software copyrighted by Joerg Walter and Mathias Koch,
© 2000-2002. • Software copyrighted by Carnegie Mellon University © 1989, 1991, 1992. • Software copyrighted by Cambridge Broadband Ltd.,
© 2001-2003. • Software copyrighted by Sparta, Inc., © 2003-2004. • Software copyrighted by Cisco, Inc. and Information Network Center of
Beijing University of Posts and Telecommunications, © 2004. • Software copyrighted by Simon Josefsson, © 2003. • Software copyrighted by
Thomas Jacob, © 2003-2004. • Software copyrighted by Advanced Software Engineering Limited, © 2004. • Software copyrighted by Todd C.
Miller, © 1998. • Software copyrighted by The Regents of the University of California, © 1990, 1993, with code derived from software contributed
to Berkeley by Chris Torek.
PATENT INFORMATION
Protected by US Patents 6,006,035; 6,029,256; 6,035,423; 6,151,643; 6,230,288; 6,266,811; 6,269,456; 6,457,076; 6,496,875; 6,542,943; 6,594,686;
6,611,925; 6,622,150; 6,668,289; 6,697,950; 6,735,700; 6,748,534; 6,763,403; 6,763,466; 6,775,780; 6,851,058; 6,886,099; 6,898,712; 6,928,555;
6,931,540; 6,938,161; 6,944,775; 6,963,978; 6,968,461; 6,971,023; 6,973,577; 6,973,578.
Issued APRIL 2008/ VirusScan® Enterprise software version 8.7i - Beta 1
DBN-001-EN
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Contents
Using this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Getting product software and documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Reviewing release notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Verifying installation rights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Preserving settings during product upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Deploying, updating, and managing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Upgrading the product license . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Using the Setup utility to install program files . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Using the command line to install program files . . . . . . . . . . . . . . . . . . . . . . . . . .18
Command-line syntax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Installation scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Installation options and properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Command-line examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Modifying installed features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Reinstalling or repairing program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Removing program files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Testing your installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Locating installed files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Product files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Product documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Contact information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
5
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Introducing VirusScan Enterprise
1
McAfee® VirusScan Enterprise 8.7i offers easily scalable protection, fast performance,
and mobile design to protect you from viruses, worms, Trojan horses, as well as
potentially unwanted code and programs.
This guide provides information about installing, modifying, and removing VirusScan
Enterprise software.
Using this guide
Consider the following when using this guide:
„
„
Audience
This information is intended primarily for two audiences:
„
„
Network administrators who are responsible for their company’s security program.
Users who are responsible for installing this product, updating detection definition
(DAT) files on their computers, or configuring the software’s detection options.
6
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VirusScan® Enterprise software version 8.7i Installation Guide
Introducing VirusScan Enterprise
1
Using this guide
Conventions
This guide uses the following conventions:
All words from the interface, including options, menus, buttons, and dialog
Bold
box names.
Condensed
Example:
Type the User name and Password of the appropriate account.
Courier
The path of a folder or program; text that represents something the user
types exactly (for example, a command at the system prompt).
Examples:
The default location for the program is:
C:\Program Files\McAfee\EPO\3.5.0
Run this command on the client computer:
scan --help
Italic
For emphasis or when introducing a new term; for names of product
documentation and topics (headings) within the material.
Example:
Refer to the VirusScan Enterprise Product Guide for more information.
Blue
A web address (URL) and/or a live link.
Example:
Visit the McAfee website at:
<TERM>
Angle brackets enclose a generic term.
Example:
In the console tree, right-click <SERVER>.
Note: Supplemental information; for example, another method of
executing the same command.
Note
Tip: Suggestions for best practices and recommendations from McAfee for
threat prevention, performance and efficiency.
Tip
Caution: Important advice to protect your computer system, enterprise,
software installation, or data.
Caution
7
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VirusScan® Enterprise software version 8.7i Installation Guide
Pre-Installation Information
Getting product software and documentation
2
Getting product software and documentation
Get the VirusScan Enterprise software and documentation from one of these locations:
„
„
The product CD.
The McAfee download site at:
Logon credentials are required to download products from this website.
Note
Reviewing release notes
Review the release notes, README.TXT, to identify last minute changes or known
issues.
Verifying installation rights
Verify that you have local administrator rights for the computer where you plan to install
VirusScan Enterprise.
Preserving settings during product upgrade
If you are installing VirusScan Enterprise on a computer with an earlier version of
VirusScan Enterprise, you can preserving settings from the earlier version.
„
„
„
„
Configuration settings for saved tasks.
User-specified extensions.
Exclusions settings.
Access protection rules are preserved using this logic:
1
2
The current VirusScan Enterprise rules are read from the registry.
Each of the local VirusScan Enterprise rules are compared against all of the
VirusScan Enterprise 8.0 default rules.
3
4
If no exact match is found when comparing local rules to the default rules, then the
rule is added to the list of rules to preserve.
For port blocking rules, if the local rule differs from the default rule only in its
inclusions, then the rule is placed in a separate list of rules to be merged with the
equivalent VirusScan Enterprise 8.7i rules.
5
6
the equivalent VirusScan Enterprise 8.7i rule, and a newly formed rule is written to
the registry for use by VirusScan Enterprise 8.7i.
Enterprise 8.7i rule format and written to the registry. These preserved rules are
included in the user-defined rules.
9
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VirusScan® Enterprise software version 8.7i Installation Guide
Pre-Installation Information
Meeting system requirements
2
The decision to combine the white lists of the port blocking rules that have only had
their white list modified is based on the assumption that the user has specific software
that they do not want blocked by the default port blocking rule.
Note
„
„
„
Detection definition (DAT) file version, if the previous version is later than the
version in the installation package.
Scanning engine version, if the previous version is later than the version in the
installation package.
Log file names and locations are preserved.
Although the name and location are preserved, the log file format is changed from ANSI
to UTF8. When the format is changed, the log file is renamed to *.BAK.
Note
The registry keys containing installation file locations and product versions are not
preserved.
If you do not want to preserve settings, you can deselect the option during installation
or remove the previous version of the software before installing the current version.
Meeting system requirements
These are preliminary requirements for the Beta 1 release. Verify that your server or
workstation meets these system requirements before you start the installation
process:
These requirements apply only to VirusScan Enterprise 8.7i. You must also consider
system requirements for any other products you are installing, such as ePolicy
Note
Orchestrator.
„
„
Processor — An Intel processor or compatible architecture. McAfee recommends
an Intel Pentium or Celeron processor running at a minimum of 166MHz.
Operating system — Any of these Microsoft® Windows® platforms:
Server
Workstation
Windows 2000 Server, with Service Pack 4 Windows 2000 Professional, with Service
Pack 4
Windows 2000 Advanced Server, with
Service Pack 4
Windows XP Home Edition, with Service
Pack 1, 2, or 3
Windows Server 2003, with Service Pack 1 Windows XP Professional, with Service
or 2
Pack 1, 2 or 3.
Windows Server 2003 R2
Windows XP Tablet PC Edition, with
Service Pack 3.
Windows Storage Server 2003
Windows Server 2008
Windows XP Professional x64 Edition, with
Service Pack 1, 2, or 3.
Windows Vista Home Basic
Windows Vista Home Premium
Windows Vista Business
Windows Vista Enterprise
Windows Vista Ultimate
10
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VirusScan® Enterprise software version 8.7i Installation Guide
Pre-Installation Information
Deploying, updating, and managing options
2
„
„
„
Browser — Microsoft Internet Explorer, version 5.0 or later.
Windows Installer — Microsoft Windows Installer (MSI), version 3.1 or later.
Memory — <to be determined>MB RAM minimum. For information on optimal
operating system performance, review the Microsoft guidelines for minimum RAM
configuration.
„
„
Free disk space — <to be determined>mb for a complete installation of all the
VirusScan Enterprise 8.7i features and components, including a copy of the
installation MSI file for repair ability.
Other — A CD-ROM drive or an Internet connection from which you can install or
download the product software.
Deploying, updating, and managing options
Decide whether you want to preconfigure the installation package and how you want
to perform updates and deploy the product. The installation procedure may vary if you
use supporting tools to deploy, preconfigure, update, or manage VirusScan Enterprise.
Preconfiguring the installation package
Use McAfee Installation Designer 8.5 to preconfigure or customize the installation
options for VirusScan Enterprise. When preconfiguring the installation package, we
recommend including:
„
„
Where and how you get updates.
When you check for updates (the default is daily at 17:00 local time to the
computer).
„
Which policy settings should be defined.
See the McAfee Installation Designer 8.5 Product Guide for more information.
Deploying the installation package
Use ePolicy Orchestrator version 3.5 or later to push the software to client computers.
We recommend that before you push the software to client computers, you use
McAfee Installation Designer to replace or update the default detection definition (DAT)
Tip
and engine files included in the installation package. This ensures that the client
computer has the most current protection at installation time. It also saves network
bandwidth by not having to retrieve the updated files after installation.
Installing and configuring the software for use with other products
When installing VirusScan Enterprise software where third-party products are installed,
or when using it with supporting products, you may need to change the installation
procedure or perform additional configuration
11
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VirusScan® Enterprise software version 8.7i Installation Guide
Pre-Installation Information
Deploying, updating, and managing options
2
For example, if you are using the Setup utility to install the VirusScan Enterprise
software where Windows 2003 with Terminal Services is installed, the installation
stops and you are notified that you must install the program files using the Windows
Add/Remove Programs utility.
This installation method is not required if you are using ePolicy Orchestrator to deploy
VirusScan Enterprise.
Note
12
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VirusScan® Enterprise software version 8.7i Installation Guide
Pre-Installation Information
Upgrading the product license
2
Upgrading the product license
If you are installing the product for the first time, the product is licensed during the
If you are installing a licensed version over an evaluation version of VirusScan
Enterprise, you must upgrade the license. The license does not automatically upgrade
itself from an evaluation version.
Perform the license upgrade before the evaluation period expires. If you do not, the
scanning and updating functions stop until you replace the evaluation version with a
Caution
licensed version of the product.
Use one of these methods to upgrade an evaluation version of VirusScan Enterprise to
a licensed version:
„
Use McAfee Installation Designer to upgrade the license. Refer to the McAfee
Installation Designer Product Guide for specific details.
„
Remove the evaluation version of the product and install the licensed version.
Removing the evaluation version causes you to lose all of the configured settings from
that installation. This method is only recommended if you cannot use McAfee
Caution
Installation Designer to upgrade the license.
13
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Installing VirusScan Enterprise
3
VirusScan Enterprise 8.7i installs on workstations and servers.
installation.
Note
Install the product software using one of these methods:
„
„
Using the Setup utility to install program files
Use the Setup utility that comes with the product to install the product software.
1 Start the Setup utility using one of these methods:
Method
Description
Product CD
1
2
3
1
2
Insert the CD into the CD-ROM drive.
In the autorun window, select the product that you want to install.
Follow the instructions in the installation wizard to install the product.
Click Start, then select Run.
Command line
Type <X>:\SETUP.EXE in the Run dialog box, then click OK.
Notes and Tips
Here, <X>: represents the drive letter for your CD-ROM, or the path of the
folder that contains the extracted program files. If your copy of the
software came on a product suite CD, you must also specify which folder
contains the specific software package.
Windows
Explorer
1
2
3
Browse to the location where you extracted the program files.
Double-click SETUP.EXE.
Follow the instructions in the installation wizard to install the product.
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VirusScan® Enterprise software version 8.7i Installation Guide
Installing VirusScan Enterprise
Using the Setup utility to install program files
3
2
McAfee VirusScan Enterprise Setup — Review the release notes.
Option or Button Description
View Readme
Display the release notes for this product.
Notes and Tips
Identify special installation instructions or known issues before you
continue with the installation process.
3
McAfee Licensing — Choose and read the product license.
Option or Button Description
License expiry type
Specify the type of license.
Notes and Tips
The license type must match the type of license that you purchased. If
you are unsure of which type of license to select, contact the person
from whom you purchased the software.
Select the country in which you are using the software.
Select location where
purchased and used
Accept the license agreement and continue the installation.
I accept the terms in
the license
agreement
I do not accept the
terms in the license
agreement
Do not accept the license agreement and terminate the installation.
Select I do not accept the terms in the license agreement, then:
„
„
„
Click Cancel twice.
Click Yes to confirm that you want to cancel.
Click Finish to exit the Setup wizard.
4
Select Setup Type — Choose the installation type and location.
Option or Button Description
Installs the software with all features.
Typical
Custom
Notes and Tips
We recommend a typical installation for most environments.
Installs the software with all or selected features and allows you to
customize some settings.
Notes and Tips
Use custom installation to install only selected features, import an
AutoUpdate repository list, or specify user interface settings during the
installation process.
Accept the default installation location or specify a new location.
Notes and Tips
Install To
By default, Setup installs the VirusScan Enterprise program files to this
path:
<drive>:\Program Files\McAfee\VirusScan Enterprise\
View the disk space requirements for this installation.
Disk Space
15
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VirusScan® Enterprise software version 8.7i Installation Guide
Installing VirusScan Enterprise
Using the Setup utility to install program files
3
5
Select Access Protection Level — Choose which access protection rules are enabled by
default when this feature is installed.
Option or Button Description
Anti-virus and common rules that protect some critical settings and
files from being modified, but generally allow you to install and execute
Standard Protection
legitimate software.
Anti-virus and common rules that protect most critical settings and files
from being modified, but might prevent you from installing legitimate
software.
Maximum Protection
Go to the next step that applies to the installation type you selected:
„
„
6
Feature Selection — Select specific features for installation.
Feature
Console
Description
Installs the VirusScan Console and all of its features.
Notes and Tips
Default = Console.
Installs the feature that automatically updates DAT files, scanning
engine, and other product upgrades.
AutoUpdate
Installs the feature that scans Lotus Notes e-mail.
Lotus Notes E-mail
Scanner
Installs the feature that scans Microsoft Outlook e-mail.
Microsoft Outlook
E-mail Scanner
Installs the scanner that protects your computer from potential threats
that arrive on disks, from your network, or from various sources on the
network.
On-Access Scan
Installs the feature that protects your computer’s accesses.
Access Protection
„
Installs the feature that protects your computer from buffer
overflow exploits.
Buffer Overflow
Protection
„
„
„
Notes and Tips
This feature will not be installed on 64-bit systems.
This feature will not be installed if either the Host Intrusion
Prevention (Entercept) agent or the Cisco Security agent are found
on the local computer.
Installs the feature that scans Java Script and VBScript scripts before
they are executed.
Script Scan
Installs the scanner that allows you to perform either immediate or
scheduled on-demand scan tasks.
On-Demand Scan
Right-click Scan
Installs the feature that allows you to perform on-demand right-click
scan tasks.
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Installing VirusScan Enterprise
Using the Setup utility to install program files
3
7 Feature action options — For each selected feature, you can also select a
corresponding action from the drop-list next to the feature name:
„
„
„
This feature will be installed on local hard drive.
This feature, and all subfeatures, will be installed on local hard drive.
This feature will not be available.
8
Product Configuration — Import a repository list and/or choose whether to enable the
on-access scanner when the installation completes.
Option
Import AutoUpdate
Description
Import the repository list from the location you specify.
repository list
Notes and Tips
1
2
The repository list must be located on a local drive; it cannot be
imported from a mapped drive or a network drive.
This option is selected by default only if a repository list is included
in the installation file (.MSI) or the command-line property
(cmasourcedir) has been set to a new location to point to the
SITELIST.XML file.
3
If you do not import a repository list at this time, and one resides in
the installation folder, it will be imported even though you do not
select this option. If a repository list is not imported, AutoUpdate
performs updates using the default McAfee site as its repository
list.
4
See the AutoUpdate section in the VirusScan Enterprise Product
Automatically start the on-access scanner upon completion of the
installation process.
Enable On-Access
Scanner at the end of
installation
Notes and Tips
We recommend that you select this option to provide maximum
security.
9
Security Configuration — Specify password security and which system tray options
users can access.
Option or Button Description
Specify a password for user interface security.
Password
Type the password again to confirm it.
Confirm Password
Do not display the Start menu shortcuts for VirusScan Enterprise.
Do not display the
VirusScan items
under the Start menu.
Allow users to see all menu items on the system tray icon menu.
Show the system tray
icon with all menu
options
Show the system tray Hide all options on the system tray menu except About VirusScan
icon with minimal
menu options
Enterprise and On-Access Scan Statistics.
Hide the system tray icon from all users.
Do not show the
system tray icon
You can also configure these security options after installation. See the VirusScan
Enterprise Product Guide for details.
Tip
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Installing VirusScan Enterprise
Using the command line to install program files
3
10 Ready to install — Start the installation process.
Option or Button Description
Install
Begin installing the product software.
Notes and Tips
If you are not satisfied with all of the installation settings, click Back to
review or change any of the settings. When ready, return to the Ready
to install dialog box and click Install.
11 McAfee VirusScan Enterprise setup has completed successfully — Choose whether to
perform an update task and/or an on-demand scan when the installation completes.
Option or Button Description
Automatically run an update task when the installation completes.
Update Now
Run On-Demand
Scan
Automatically run a Full Scan when the installation completes.
Complete the installation.
Finish
If you select both the Update Now and Run On-Demand Scan options, the update task
runs first, then the on-demand scan task runs.
Note
Using the command line to install program files
Installing VirusScan Enterprise from the command line allows you to customize the
installation so that it runs the way you want and installs exactly the product features
you want.
process.
You can run Setup from the command line to install the VirusScan Enterprise software
to your local computer, but only if you have local administrator rights.
Note
This section describes:
„
„
„
„
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Installing VirusScan Enterprise
Using the command line to install program files
3
Command-line syntax
To install the product from the command line:
1 Open the Windows command-line component using one of these methods:
„
„
Select Command Prompt from the Start menu.
Select Run from the Start menu.
2 Type the command line at the command prompt or in the Run dialog box.
setup.exe PROPERTY=VALUE[,VALUE] [/option]
This syntax does not require any specific order in its elements, except that you can
not separate a property and its value. The syntax consists of:
Item
Description
The name of the executable file, setup.exe.
File name
Options
Specify options for installing the software. For example, perform a
silent installation and/or record installation progress in a log file.
Each option is preceded by a forward slash (/) and is not
case-sensitive.
Notes and Tips
The installation scenarios that appear later in this guide discuss some
of the available options.
Specify how the installation runs. Each property consists of:
Properties
„
„
„
A name, which must appear in uppercase letters.
An equal (=) sign.
One or more values, each separated by commas. Most property
values must appear in uppercase letters, but some, such as True
and False, must appear in mixed case.
Notes and Tips
The Microsoft Installer permits a variety of properties that determine
how your installation runs. To learn about those properties, see the
Microsoft Installer documentation.
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Installing VirusScan Enterprise
Using the command line to install program files
3
Installation scenarios
Use these scenarios to customize your installation:
Scenario
Description
Silent
A silent installation does not display the installation wizard or offer the
user any configuration options. Instead, you preconfigure those
choices and run Setup in the background on each destination
computer. You can install VirusScan Enterprise software on any
unattended computer with or without the user’s knowledge, provided
you have the necessary administrator rights.
Add these options to run a silent or semi-silent installation:
„
q or qn Silent installation. This installs default settings unless you
specify otherwise. For example, the product license default is a 1
Year Subscription.
„
„
qb Basic user interface. Use qb! to hide the Cancel button.
qb+ Basic user interface with a modal dialog box displayed at the
end of installation. Use qb+! or qb!+ to hide the Cancel button.The
modal dialog box is not displayed if the user cancels the installation.
„
„
„
„
qb- Basic user interface with no modal dialog boxes. Use qb-! or qb!-
to hide the Cancel button.
qf Full user interface and any authored FatalError, UserExit, or Exit
modal dialog box displayed at the end of installation.
qn+ No user interface except for a modal dialog box displayed at the
end of installation.
qr Reduced user interface with no modal dialog displayed at the end
of installation
Custom Location
Login Script
Add the installdir property to specify the location. For example, to
silently install VirusScan Enterprise software to C:\My AntiVirus
Software, type this text at the command prompt:
setup.exe INSTALLDIR="c:\My AntiVirus Software" /q
Add a Setup command to your login script to install VirusScan
Enterprise software at the time each of your destination computers
starts. Include all of the options and properties for governing how
Setup runs. For example, you can add a property to look for the
VirusScan Enterprise default program location.
Notes and Tips
To use a login script for this purpose, you must also copy or push the
VirusScan Enterprise installation package to a local location on the
destination computer.
Installation options and properties
Use a combination of options and properties to customize the software installation.
This section describes:
„
„
„
„
„
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Installing VirusScan Enterprise
Using the command line to install program files
3
Selecting features
When you run Setup from the command line to install specific program features, the
utility installs those features according to a pre-existing hierarchy. For example, if you
specify ScriptScan, Setup knows that you must have the on-access scanner installed to
use those features. It therefore installs any required files.
Use these feature names as command-line parameters:
Feature
Description
Console
Installs the VirusScan Console and all of its features.
Notes and Tips
Default = Console.
Installs the feature that automatically updates DAT files, scanning
engine, and other product upgrades.
AutoUpdate
Installs the feature that scans Lotus Notes e-mail.
LotusNotesScan
EmailScan
Installs the feature that scans Microsoft Outlook e-mail.
Installs the scanner that protects your computer from potential threats
that arrive on disks, from your network, or from various sources on the
network.
OnAccessScanner
Installs the feature that protects your computer’s accesses.
AccessProtection
BufferOverflow
„
Installs the feature that protects your computer from buffer
overflow exploits.
„
„
„
Notes and Tips
This feature will not be installed on 64-bit systems.
This feature will not be installed if either the Host Intrusion
Prevention (Entercept) agent or the Cisco Security agent are found
on the local computer.
Installs the feature that scans Java Script and VBScript scripts before
they are executed.
ScriptScan
Installs the scanner that allows you to perform either immediate or
scheduled on-demand scan tasks.
OnDemandScanner
ShellExtensions
Installs the feature that allows you to perform on-demand right-click
scan tasks.
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Installing VirusScan Enterprise
Using the command line to install program files
3
Restart options
You can force a restart if one is required, prevent the destination computer from
restarting during the installation or always perform a restart. To do this, add the REBOOT
property to the command line:
Option
Description
Forces a restart if one is required.
Prevents a restart.
REBOOT=F
REBOOT=R
Notes and Tips
To run a silent installation and prevent a system restart:
setup.exe REBOOT=R /q
Always restarts.
REBOOT=A
Installation progress options
To record installation progress in a log file, add this option and parameter to the Setup
command line:
/l*v "c:\temp\log.txt"
Here, c:\temp\log.txtcan be any location and any file name you want to use to
create the log file. This option logs all installer activity, including all files copied, all
registry keys added, and all .INI file changes.
Replace the asterisk (*) shown in the command-line example, with one or more of
these parameters to limit the type of data that the log file records:
Option
Description
i
w
e
a
r
u
c
m
o
p
+
!
status messages
non-fatal warnings
all error messages
action starts
action-specific records
user requests
initial user interface parameters
out-of-memory or fatal exit information
out-of-disk-space messages
terminal properties
append to existing file
flush each line to the log
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Installing VirusScan Enterprise
Using the command line to install program files
3
Installation properties
Use these properties to customize the command-line installation:
Property
Description
ADDLOCAL
Installs specific features to the local computer.
CMASOURCEDIR
Set the source path for the SITELIST.XML file. The default path
is: %TEMP%\NAITemp.
Notes and Tips
The repository list must be located on a local drive and
cannot be imported from a mapped or a network drive.
ENABLEONACCESSSCANNER False = A False value cannot be set.
True = Enable on-access scanner when the installation
completes (Default).
Notes and Tips
If you do not want to enable the on-access scanner, set the
property to "", an empty string.
For example: ENABLEONACCESSSCANNER=""
EXTRADATSOURCEDIR
ICONLOCKDOWN
Set the source path for the EXTRA.DAT file. During installation,
the EXTRA.DAT file is copied into the location where the
engine files reside.
False = A False value cannot be set.
True = Do not display any icons.
Notes and Tips
„
„
The default is an empty string.
To display icons, set the property to "", an empty string.
For example: ICONLOCKDOWN=""
INSTALLDIR
Specifies the installation folder.
Notes and Tips
The value consists of the installation path.
False = A False value cannot be set.
True = Do not display any shortcuts under the Start menu.
LOCKDOWNSHORTCUTS
Notes and Tips
„
„
The default is an empty string.
To allow the shortcuts to be installed, set the property to
"", an empty string.
For example: LOCKDOWNSHORTCUTS="".
PRESERVESETTINGS
False = A False value cannot be set.
True = Preserve settings (Default).
Notes and Tips
„
„
Preserves settings when upgrading from NetShield®,
VirusScan, or an earlier version of VirusScan Enterprise.
If you do not want to preserve settings, set the property
to "", an empty string.
For example: PRESERVESETTINGS=""
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Installing VirusScan Enterprise
Using the command line to install program files
3
Property
Description
REBOOT
Restart your computer.
Notes and Tips
You can force the computer to restart if it is required, or
prevent it from restarting.
REMOVE
Removes one or more program features. You can specify a
feature, or use the value ALLto remove all features. If you
combine this property with the ADDLOCALproperty, you can
install all but one or two specific features.
RUNAUTOUPDATE
False = A False value cannot be set.
True = Run update when the installation completes
(Default).
Notes and Tips
„
„
Use this command when performing interactive
installations.
If you do not want to run update when the installation
completes, set the property to "", an empty string.
For example: RUNAUTOUPDATE=""
RUNAUTOUPDATESILENTLY
False = A False value cannot be set.
True = Run silent update when the installation completes.
Notes and Tips
„
„
„
The default is an empty string.
Use this command when performing silent updates.
If you do not want to run a silent update when the
installation completes, set the property to "", an empty
string.
For example: RUNAUTOUPATESILENTLY=""
RUNONDEMANDSCAN
False = A False value cannot be set.
True = Run a scan of all local drives when the installation
completes (Default).
Notes and Tips
„
„
Use this command when performing interactive
installations.
If you do not want to run the on-demand scanner when
the installation completes, set the property to "", an
empty string.
For example: RUNONDEMANDSCAN=""
RUNONDEMANDSCANSILEN False = A False value cannot be set.
TLY
True = Run on-demand scan silently when the installation
completes.
Notes and Tips
„
„
„
The default is an empty string.
Use this command when performing silent installations.
If you do not want to run a silent on-demand scan when
the installation completes, set the property to "", an
empty string.
For example: RUNONDEMANDSCANSILENTLY=""
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Installing VirusScan Enterprise
Using the command line to install program files
3
Command-line examples
Option
Command & Description
Complete
silent
installation
setup.exe ADDLOCAL=ALL /q
Silently installs all features.
Installing
Use a comma. For example:
more than one
feature.
setup.exe ADDLOCAL=OnAccessScanner,ScriptScan /q
Silently installs the On-Access Scanner and Script Scan.
setup.exe ADDLOCAL=ALL REMOVE=ScriptScan /q
Silently installs all features except for Script Scan.
Install all
features
except one
Remove all
features
setup.exe REMOVE=ALL /q
Silently removes all features.
Installing
features using
a loud
Omit the /qoption in any of the command-line examples shown here.
Installs specified features.
installation
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Modifying, Repairing & Removing
VirusScan Enterprise
4
Use the Program Maintenance feature to modify, repair, or reinstall the VirusScan
Enterprise program files.
This section describes:
„
„
„
Modifying installed features
Use the Program Maintenance to change which features are installed:
„
„
You cannot use this feature to change the specified Install To path and/or Disk Space.
To change the installation path, you must first remove the product, then reinstall the
product to the required path.
Tip
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Modifying, Repairing & Removing VirusScan Enterprise
4
Modifying installed features
Using the Setup utility to modify installed features
for details
2
3
Program Maintenance — Select Modify.
details.
4 Feature action options — For each selected feature, you can also select a
corresponding action from the drop-list next to the feature name:
„
„
„
This feature will be installed on local hard drive.
This feature, and all subfeatures, will be installed on local hard drive.
This feature will not be available.
5
Ready to install — Start the installation process.
Option or Button Description
Install
Begin installing the product software.
Notes and Tips
If you are not satisfied with all of the installation settings, click Back to
review or change any of the settings. When ready, return to the Ready
to install dialog box and click Install.
6
McAfee VirusScan Enterprise setup has completed successfully — Choose whether to
perform an update task and/or an on-demand scan when the installation completes
and finish the installation.
Option or Button Description
Automatically run an update task when the installation completes.
Update Now
Run On-Demand
Scan
Automatically run a Full Scan when the installation completes.
Complete the installation.
Finish
If you select both the Update Now and Run On-Demand Scan options, the update task
runs first, then the on-demand scan task runs.
Note
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4
Reinstalling or repairing program files
Using the command line to modify installed features
for details.
Install or remove features individually using a comma-separated list, or you can specify
Option
Command
setup.exe ADDLOCAL=OnAccessScanner,ScriptScan /q
setup.exe REMOVE=ScriptScan,ShellExtentions/q
Omit the /qoption in any of the command -line examples shown here.
Add a feature
Remove a feature
Installing features
using a loud
installation
Reinstalling or repairing program files
Use Program Maintenance to reinstall product features or repair program files.
This section describes:
„
„
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Modifying, Repairing & Removing VirusScan Enterprise
4
Reinstalling or repairing program files
Using the Setup utility to reinstall or repair program files
2
3
Program Maintenance — Select Repair.
Reinstall or Repair the Product — Choose whether to reinstall or repair VirusScan
Enterprise program files.
Option or
Description
Button
Reinstalls the VirusScan Enterprise program files, registry keys, and
shortcuts.
Reinstall McAfee
VirusScan
Enterprise
Detect and repair
missing or corrupt
files
Finds missing or corrupt program files and repairs them.
Notes and Tips
„
This feature does not support repairing update components. If an
AutoUpdate file is removed or corrupted, you must remove the
AutoUpdate component, then reinstall it.
„
If you manually remove or rename any of the program files, the repair
feature may fail. See the Troubleshooting appendix in the VirusScan
Enterprise Product Guide for detailed instructions about trying to repair
files after they have been removed or renamed.
Re-writes registry keys as necessary during the repair process.
Re-write registry
keys
Notes and Tips
This option is available only for Detect and repair missing or corrupt files.
Begin the installation process.
Install
4
McAfee VirusScan Enterprise setup has completed successfully — Choose whether to
perform an update task and/or an on-demand scan when the installation completes
and finish the installation.
Option or Button Description
Automatically run an update task when the installation completes.
Update Now
Run On-Demand
Scan
Automatically run a Full Scan when the installation completes.
Complete the installation.
Finish
If you select both the Update Now and Run On-Demand Scan options, the update task
runs first, then the on-demand scan task runs.
Note
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Modifying, Repairing & Removing VirusScan Enterprise
4
Reinstalling or repairing program files
Using the command line to reinstall or repair program files
Open the Windows command-line component.
Topic
Description
Use this syntax to:
Command-line
Syntax
„
Reinstall the product:
msiexec /I{product
code}REINSTALL=[feature]REINSTALLMODE=[option]
„
Remove a feature:
msiexec /f[option]{product code}
Selecting Features
Use any combination of these options:
Command-line
Options
„
„
„
„
„
p Reinstall only if file is missing.
o Reinstall if file is missing or if an older version is installed.
e Reinstall if file is missing or an equal or older version is installed.
d Reinstall if file is missing or a different version is installed.
c Reinstall if file is missing, or if the stored checksum does not match
the calculated value. Only repairs files that have
msidbFileAttributesChecksum in the Attributes column of the File
table.
„
„
„
„
„
a Force all files to be reinstalled.
u Rewrite all required user-specified registry entries.
m Rewrite all required system-specific registry entries.
s Overwrite all existing shortcuts.
p Run from source and re-cache the local package.
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4
Removing program files
Removing program files
Use one of these methods to remove the software.
Using the Setup utility to remove program files
1 Start the Setup utility to open the Program Maintenance dialog box:
2 Select Remove.
3 Select Remove again, then click Finish.
After VirusScan Enterprise is removed, you may be prompted to remove remaining
files or folders. Click Yes or No.
Note
These are files or folders which were not installed initially with the VirusScan Enterprise
product such as, log files or other files or folders that the user added. For example, the
aseinst.log is used for debugging and is left in the %TEMP%\MCAFEELOGS folder.
Using the command line to remove program files
Use this syntax to remove the software:
<X>:\SETUP.EXE /x
Here, <X>: represents the drive letter for your CD-ROM or the path of the folder that
contains the extracted program files. To search for the correct files on your hard disk
or CD, click Browse. If your copy of the software came on a product suite CD, you must
also specify which folder contains the specific software package.
Using the Add/Remove Programs utility to remove program files
1 Click Start, then select Settings | Control Panel | Add/Remove Programs to open the
Add/Remove Programs utility that is included in the Windows Control Panel
2 Select the VirusScan Enterprise program from the list of installed programs, then
click Remove.
We strongly recommend that you restart your computer after removing files and before
you reinstall the software.
Note
When you remove files using Setup on the command line, some files or stopped
services may not be removed. For example, if you remove the VirusScan Enterprise
product while the McAfee Task Manager or the McShield services are stopped, these
services are not removed. Restarting after removing files ensures that all files and
services are removed before reinstalling the software.
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Post-Installation Tasks
5
This section describes:
„
„
Testing your installation
Once installed, the software can scan your system for potentially unwanted files. You
can test whether it is installed correctly and can properly scan for potentially unwanted
programs by implementing a test developed by the European Institute for Computer
Anti-Virus Research (EICAR).
To test your installation:
1 Using a standard Windows text editor such as Notepad, type the following string,
on a single line with no spaces or line breaks:
X5O!P%@AP[4\PZX54(P^)7CC)7}$EICAR-STANDARD-ANTIVIRUS-TEST-FILE!$H+H*
2 Save the file with the name EICAR.COM. The file size is 68 or 70 bytes. Make a note
of the folder in which you saved the file.
3 Start the VirusScan Enterprise program.
4 To test the on-demand scanner, create an on-demand scan task that examines the
folder where you saved EICAR.COM. When the scanner examines this file, it reports
finding the EICAR test file.
5 To test the on-access scanner, confirm that the on-access scanner is configured to
scan files written to the computer and files read from the computer. See
Configuring the on-access scanner properties in the VirusScan Enterprise Product
Guide for additional information. Locate the EICAR.COM file and try to copy or move
it to another location. The scanner reports finding the EICAR test file when it
examines the file.
This file is not a virus — it cannot spread, infect other files, or harm your system. Delete
the file when you have finished testing your installation to avoid alarming other users.
Note
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Post-Installation Tasks
Locating installed files
5
Locating installed files
During installation, files are installed in various locations.
Two types of files are installed:
„
„
Product files
Product files are installed in the installation path, which is determined during
installation. The default installation path is:
<drive>:\Program Files\McAfee\
Product files are installed in these folders:
„
„
„
„
VirusScan Enterprise folder
These files are installed to the VirusScan Enterprise folder in the installation path:
AdsLokUU.Dll
BBCpl.dll
mscshield.exe
McShieldPerData.dll msiutil.dll
McShieldPerData.h mytilus.dll
mfetdik.sys
readme.txt
scan32.exe
ScanOTLK.dll
scncfg32.exe
scriptproxy.dll
shcfg32.exe
shext.dll
condl.dll
consl.dll
McShieldPerData.ini mytilus2.dll
McShieldPerData.reg naevent.Dll
coptcpl.dll
csscan.exe
EmAbout.dll
EmCfgCpl.dll
entsrv.dll
mcupdate.exe
Mcvssnmp.dll
mfeapfa.dll
naiann.dll
naievent.dll
nailite.dll
shstat.exe
mfeapfk.sys
mfeavfa.dll
NCDaemon.exe
NCExtMgr.dll
NCInstall.dll
NCMenu.dll
NCScan.dll
NCTrace.dll
nvpcpl.dll
shutil.dll
EntvUtil.exe
FtCfg.dll
vscan.bof
mfeavfk.sys
mfebopa.dll
mfebopk.sys
mfecaka.dll
mfecakk.sys
mfehida.dll
VsEvntUI.DLL
vsodscpl.dll
vsplugin.dll
vstskmgr.exe
vsupdate.dll
vsupdcpl.dll
wmain.dll
Ftl.dll
graphics.dll
lockdown.dll
logparser.exe
McAVDetect.DLL
mcavscv.dll
mcconsol.exe
OASCpl.dll
pireg.exe
mfehidin.exe
mfehidk.sys
quarcpl.dll
The default location is: <drive>:\Program Files\McAfee\VirusScan Enterprise
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Post-Installation Tasks
Locating installed files
5
Resources folders
The resources folder name depends on the language being installed. For example, the
English resources folder is named Res0900. These files are installed to the resources
folder in the installation path:
mcshield.DLL
strings.bin
The default location is:
<drive>:\Program Files\McAfee\VirusScan Enterprise\Res0900
Engine folder
The engine folder contains common files and those required to scan 32-bit operating
systems. These files are installed to the engine folder in the installation path:
avvclean.dat
license.dat
avvnames.dat
mcscan32.dll
avvscan.dat
config.dat
signlic.Txt
messages.datt
The default location is: <drive>:\Program Files\Common Files\McAfee\Engine
Engine folder\x64
The x64 folder contains files required to scan 64-bit operating systems. These files are
installed to the engine folder in the installation path:
config.dat_x64
licenst.dat_x64
mscan64a.dll
signlic.txt_x64
The default location is: <drive>:\Program Files\Common Files\McAfee\Engine\x64
System files
The list of installed system files depends on your operating system. For example, these
files are installed to the System32 folder:
msvcrt.dll
psapi.dll
The default location is: <drive>:\Windows\System32\drivers
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Getting information
6
This section describes:
„
„
Product documentation
Unless otherwise noted, product documentation comes as Adobe Acrobat .PDF files,
available on the product CD or from the McAfee download site.
Installation Guide — System requirements and instructions for installing and starting
the software.
Product Guide — Introduction to the product and its features; detailed instructions for
configuring the software; information on deployment, recurring tasks, and operating
procedures.
Help — High-level and detailed information accessed from the software application:
Help menu and/or Help button for page-level help.
The first time you click Help after installing the product, you are asked if you want to
download the Help file. Click Yes to download the Help file and install it to your
Note
installation directory.
®
Configuration Guide — For use with ePolicy Orchestrator . Procedures for deploying
and managing supported products through the ePolicy Orchestrator management
software.
Release Notes — ReadMe. Product information, resolved issues, any known issues,
and last-minute additions or changes to the product or its documentation. A text file is
included with the software application and on the product CD.
Quick Reference Card — A handy card with information on basic product features,
routine tasks that you perform often, and critical tasks that you perform occasionally. A
printed card accompanies the product CD.
License Agreement — The McAfee License Agreement booklet that includes all of
the license types you can purchase for your product. The License Agreement presents
general terms and conditions for use of the licensed product.
35
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VirusScan® Enterprise software version 8.7i Installation Guide
Getting information
Contact information
6
Contact information
Avert Labs Threat Library
Avert Labs WebImmune & Submit a Sample (Logon credentials required)
Avert Labs DAT Notification Service
Product Upgrades (Valid grant number required)
Security Updates (DATs, engine)
HotFix and Patch Releases
„ For Security Vulnerabilities (Available to the public)
„ For Products (ServicePortal account and valid grant number required)
Product Evaluation
McAfee Beta Program
KnowledgeBase Search
McAfee Technical Support ServicePortal (Logon credentials required)
Customer Service
Web
Phone — US, Canada, and Latin America toll-free:
+1-888-VIRUS NO or +1-888-847-8766 Monday – Friday, 8 a.m. – 8 p.m., Central Time
Professional Services
36
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Index
on-demand scan task, run after
A
F
installation 18
access protection, default levels of
protection 16
features, modifying 26
files, installed
product 33
system 34
operating systems supported,
server and workstation 10
audience for this guide 6
Avert Labs Threat Center 36
Avert Labs Threat Library 36
P
privileges, installation 9
H
processor requirements, server and
workstation 10
B
HotFix and Patch releases (for
products and security
vulnerabilities) 36
beta program website 36
product documentation, where to
find 35
C
product license
I
command line
information, getting 35
select during install 15
upgrading 13
installing program files 18
logging installation progress
progress installation log 20
modifying features 28
properties 23
installation
Custom 15
product management options 11
product software, getting 9
product upgrades 36
installed files 33
post installation 32
pre-installation 8
rights 9
professional services, McAfee
resources 36
properties, installation 23
reinstalling or repairing program
program files
system requirements 10
testing 32
modifying 26
restart options, setting 22
scenarios 20
reinstalling or repairing 28
ProtectionPilot
type 15
selecting specific features 21
syntax 19
Typical 15
deploy installation package 11
installation package
command line, using 18
Custom install 15
deploy using ePolicy
R
Orchestrator or ProtectionPilot
RAM requirements, server and
workstation 11
custom installation
preconfigure using McAfee
Installation Designer 11
enable on-access scanner 17
import repository list 17
customer service, contacting 36
release notes, reviewing 9
repository, import 17
K
restarting options via command line
KnowledgeBase search 36
L
S
D
license
product 15
upgrade 13
Labs)
DAT files
Avert Labs notification service
security updates, DAT files and
engine 36
for updates 36
updates, website 36
deployment options 11
documentation, product 35
download website 36
login script, installing program files
security vulnerabilities, releases for
ServicePortal, technical support 36
setup type, choosing 15
Setup utility
M
McAfee Installation Designer,
preconfigure installation package
E
installing the product 14
modifying program files 27
ePolicy Orchestrator
O
deploy installation package 11
on-access scanner, enable after
installation 17
reinstalling or repairing program
files 29
evaluating McAfee products,
download website 36
37
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VirusScan® Enterprise software version 8.7i Installation Guide
Index
submit a sample, Avert Labs
WebImmune 36
system requirements, server and
workstation 10
T
technical support, contacting 36
Terminal Server, installation
recommendations. 11
testing your installation 32
third party products 11
threat library 36
training, McAfee resources 36
Typical install 15
U
update task, run after installation 18
updating options 11
upgrade website 36
using this guide 6
audience 6
typeface conventions and
symbols 7
V
Labs Threat Library)
W
WebImmune, Avert Labs Threat
Center 36
38
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