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Table of Contents
Getting Started........................................................................................................................... 5
Set the Levels...........................................................................................................................................................................5
Front Panel...............................................................................................................................................................................8
1. MAIN INPUT LEVEL.........................................................................................................................................................8
2. PHONES Jack....................................................................................................................................................................8
3. SOURCE Select Switch ..................................................................................................................................................8
4. LEVEL Control..................................................................................................................................................................8
5. Power Switch...................................................................................................................................................................8
Rear Panel ................................................................................................................................................................................9
6. IEC Power Receptacle ...................................................................................................................................................9
7. LEFT and RIGHT PHONES INPUT................................................................................................................................9
8. PHONES OUTPUT...........................................................................................................................................................9
9. LEFT and RIGHT MAIN INPUT.....................................................................................................................................9
10. MAIN PHONES INPUT.................................................................................................................................................9
Appendix A: Service Information.........................................................................................10
Repair........................................................................................................................................................................................11
HM-54 Specifications...........................................................................................................................................................13
HM-54 Limited Warranty........................................................................................................15
information about this and other Mackie products.
Part No. 0016044 Rev. A 07/05
©2005 LOUD Technologies Inc. All Rights Reserved.
3
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Introduction
HOW TO USE THIS MANUAL
We know that many of you can’t wait to get your
new headphone amp hooked up, and you’re probably
not going to read the manual first (sigh!). So the first
section after this introduction is a Quick-Start Guide
called “Getting Started” to help you get the HM-54 set
up fast so you can start using it right away. Right after
that are the ever popular hook-up diagrams that show
typical setups for live sound and recording.
Thank you for choosing a Mackie HM-54 Four-Channel
Headphone Amplifier. This 1U rackmount unit features
left and right TRS main inputs, as well as left and right
TRS “direct inputs” on each of the four channels.
The front panel provides an input select switch for
each channel, allowing you to choose between the main
stereo mix or the stereo “direct input.” In addition,
each channel has its own headphone level control and
two headphone jacks, one on the front for easy access
and one on the back panel for hard-wired rackmount
installations.
Then, when you have time, read the Features
Description section. This describes every knob, button,
and connection point on the HM-54.
Throughout this section you’ll find illustrations with
each feature numbered. If you want to know more
about a feature, simply locate it on the appropriate
illustration, notice the number attached to it, and find
that number in the nearby paragraphs.
The HM-54 provides four separate headphone mixes,
each of which can be switched between the main stereo
mix or a custom mix, perhaps from a pair of subgroup
outputs on the mixer, routed to the left and right phones
input on the HM-54.
This icon marks information that
is critically important or unique to
the HM-54. For your own good, read
them and remember them. They will
be on the final test.
A Main Phones input jack allows you to use the
headphone output on the mixer as the main input to
the HM-54 instead of a left and right line-level output.
A Main Input Level control is used to adjust the overall
main input level.
This icon leads you to in-depth
explanations of features and practical
tips. While not mandatory, they
usually have some valuable nugget of
information.
The rugged construction of the HM-54 makes it a
roadworthy companion to your arsenal of gear either
inside or outside of a rack.
A PLUG FOR THE CONNECTOR SECTION
Appendix B is a section on connectors: balanced
connectors, unbalanced connectors, and the phones
connectors used on the HM-54.
More resources on our website at www.mackie.com.
THE GLOSSARY: A Haven of Non-Techiness for
the Neophyte
The “Glossary of Terms” is a fairly comprehensive
dictionary of pro-audio terms. If terms like “clipping,”
“noise floor,” or “unbalanced” leave you blank, refer to
this glossary for a quick explanation.
Please write your serial number here for future
reference (i.e., insurance claims, tech support,
return authorization, etc.)
ARCANE MYSTERIES ILLUMINATED
“Arcane Mysteries” discusses some of the down ‘n’ dirty
practical realities of microphones, fixed installations,
grounding, and balanced versus unbalanced lines. It’s a
goldmine for the neophyte, and even the seasoned pro
might learn a thing or two.
Purchased at:
Date of purchase:
HM-54
4
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Getting Started
READ THIS PAGE!!
Even if you’re one of those people
4. With music going through the main mix, don the
headphones for headphone amp 1 and S-L-O-W-L-Y
turn up the LEVEL control on the front panel for
the corresponding headphone amp. Adjust for a
comfortable listening level.
who never reads manuals, all we ask
is that you read this page now before
you begin using the HM-54. You’ll be
glad you did!
Note: If the volume gets really loud, really fast, turn
down the MAIN INPUT LEVEL control until you
can turn up the headphone amp LEVEL control at
least halfway. Conversely, if you have to turn the
headphone amp LEVEL control all the way up, turn
up the MAIN INPUT LEVEL control a little more.
Zero the Controls
1. Turn down all the INPUT LEVEL controls.
2. Set all push button switches to their “out” positions.
3. Turn the POWER switch off.
5. Push in the SOURCE select switch on headphone
amp 1 and S-L-O-W-L-Y turn up the master
subgroup or aux send level control feeding the
DIRECT INPUT to headphone amp 1. Adjust for
a comfortable listening level, equivalent to the
volume level of the main mix.
Connections
1. Connect the left and right outputs from your mixer
to the LEFT and RIGHT MAIN LINE INPUTS on the
rear of the HM-54.
6. Repeat for headphone amps 2-4.
2. Connect any specific outputs (mix buses, subgroups,
or aux sends can be used, or a direct output from
a specific device will also work) to the desired
headphone amp LEFT and RIGHT DIRECT INPUT.
7. Now the individual performers can tweak their own
headphone mixes to suit their individual tastes.
Other Nuggets of Wisdom
3. Plug in four sets of headphones to the front of the
unit. If you are hard-wiring the installation, you
may want to use the rear output jacks.
•
Always turn the HM-54 off before making or
changing connections.
4. Connect the detachable linecord to the AC socket
on the back, connect it to an AC outlet properly
configured for your particular model, and turn on
the HM-54’s power switch.
•
When you shut down your equipment, turn off the
amplifiers first. When powering up, turn on the
amplifiers last.
•
•
Never listen to loud music for prolonged periods.
Please see the Safety Instructions on page 2 for
information on hearing protection.
Set the Levels
1. On your mixing console, get a reasonable stereo mix
going.
Save the shipping box! You may need it someday,
and you don’t want to have to pay for another one.
2. Using the subgroup or aux send that you have
connected to headphone amp 1’s direct inputs,
create a unique headphone mix. Leave the master
subgroup or aux send level control all the way
down.
That’s it for the “Getting Started” section. Next comes
the “Hookup” section that shows you some typical ways
that you might use the HM-54 in real applications. After
that, you can take the grand tour of the HM-54, with
descriptions of every knob, button, input, and output.
We encourage you to take the time to read all of the
feature descriptions, but at least you know it’s there if
you have any questions.
3. Turn the MAIN INPUT LEVEL halfway up to the
center detent position. This is just a starting point.
We can adjust it later, if necessary.
5
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Hookup Diagrams
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HM-54 Live Sound Application
This illustrates using the HM-54 with an Onyx
400F studio preamp in a recording application.
The microphones and instruments are connected
to the 400F and tracked to the DAW via the
FireWire connection. Separate stereo headphone
mixes are returned from the DAW over the
FireWire connection using the DAW’s stereo auxes,
and connected to the Phones Inputs on the HM-54
via the eight analog outputs on the 400F.
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HM-54 Recording Application with Onyx 400F
6
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This example demonstrates how to use an Onyx 1640 mixer with the optional FireWire card in
a recording application. Four aux sends from the 1640 provide four separate mono headphone
mixes to the HM-54. The Phones output from the 1640 is connected to the Main Phones Input
on the HM-54, allowing the talent to listen to either the same mix as the engineer in the control
room (i.e., stereo return from the DAW for overdubbing), or to their own individual headphone
mix (tracking). If the talent and engineer are in the same room, each musician can adjust their
own headphone mix on the Onyx mixer by tweaking their own aux send.
HM-54 Recording Application with Onyx 1640
7
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HM-54 Features
Front Panel
All four headphone amplifiers share the same features:
3. SOURCE Select Switch
•
•
•
•
Dual-sources for each channel
This switch allows you to select either the main mix
input signal or the direct input signal for the headphone
amp source.
Individual front panel level controls
Front and rear panel phone outputs for each channel
Balanced inputs
CAUTION: Make sure the main mix
input signal and the direct input
signal are roughly equivalent in
1. MAIN INPUT LEVEL
volume before switching between
the two. If you have the headphone
amp LEVEL control [4] adjusted for one, and the other
signal is considerably louder, you could damage your
hearing. Follow the procedure described in “Set the
Levels” on page 5.
This adjusts the main mix input signal level coming
into the HM-54 LINE INPUT and PHONES INPUT jacks
on the rear panel.
2. PHONES Jack
Plug your headphones into this jack. It carries the
same signals that appear on the rear panel PHONES
OUTPUT jacks [8].
4. LEVEL Control
This adjusts the volume for each individual
headphone output. It affects both PHONES OUTPUT
jacks (front and rear panel).
You can also connect an in-ear monitor (IEM) system to
the PHONES jack to provide an individual monitor mix.
Note: Since the PHONES output delivers a higher signal
level than a standard line-level output, you may need to 5. Power Switch
turn thePHONES LEVEL control down more than usual.
This one is self-explanatory. When the power switch is
turned ON (up), power is supplied to the HM-54 and the
power ON indicator lights up.
Note: Plugging headphones into the front panel
PHONES jack automatically disconnects the signal from
the rear panel PHONES jack.
WARNING: The headphone amps
are designed to drive any standard
headphones to a very loud level.
We’re not kidding! They can cause
permanent hearing damage. Even
intermediate levels may be painfully
loud with some headphones.
BE CAREFUL! Always start with the PHONES level
turned all the way down before connecting headphones
to the PHONES jack. Keep it down until you’ve put on
the headphones. Then turn it up slowly. Why? Always
remember: “Engineers who fry their ears, find
themselves with short careers.”
1
2
3
4
HEADPHONE MIXER/AMPLIFIER
HM-54
PHONES
PHONES
PHONES
PHONES
MAIN
MAIN
MAIN
MAIN
DIRECT
DIRECT
DIRECT
DIRECT
ON
O O
MAX
O O
MAX
O O
MAX
O O
MAX
O O
MAX
MAIN INPUT
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
8
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9. LEFT and RIGHT MAIN INPUT
Rear Panel
These 1/4" TRS jacks accept a balanced or unbalanced
line-level input signal. This is the signal that you select
when you leave the SOURCE select switch [3] on the
front panel in the out position, so connect the main mix
output from the mixer to these inputs.
The rear panel is where you make all your analog audio
connections to the HM-54 (except for the convenient
additional headphone jacks on the front).
6. IEC Power Receptacle
The 1/4" TRS inputs are wired as follows:
Sleeve = Shield or ground
This is a standard 3-prong IEC power connector.
Connect the detachable linecord (included in the box
with your HM-54) to the power receptacle, and plug
the other end of the linecord into an AC outlet properly
configured for your particular model.
Tip = Positive (+ or hot)
Ring = Negative (– or cold)
If you are connecting a mono input signal to these
inputs, use a Y-Cord splitter to connect the signal to
both inputs (otherwise you will only hear the effects
in one side of the headphones). See “Mults and Y’s” in
Appendix B for more info.
7. LEFT and RIGHT PHONES INPUT
These 1/4" TRS jacks accept a balanced or
unbalanced line-level input signal. This is the signal
that you select when you push in the SOURCE select
switch [3] on the front panel, so connect the individual
headphone mix from the mixer to these inputs.
10. MAIN PHONES INPUT
This is a 1/4" TRS headphone input jack. This allows
you to use the headphone output from your mixer to
provide the main mix signal to the HM-54. Simply use a
TRS-to-TRS cable to connect the PHONES output from
the mixer to this input on the HM-54.
The 1/4" TRS inputs are wired as follows:
Sleeve = Shield or ground
Tip = Positive (+ or hot)
Ring = Negative (– or cold)
Note: Plugging the main mix signal into the MAIN
PHONES INPUT jack automatically disconnects the
LEFT and RIGHT MAIN INPUT [9] jacks.
If you are connecting a mono input signal to these
inputs, use a Y-Cord splitter to connect the signal to
both inputs (otherwise you will only hear the signal
in one side of the headphones). See “Mults and Y’s” in
Appendix B for more info.
8. PHONES OUTPUT
This is another headphone output that duplicates the
PHONES [2] output on the front panel. Typically, you
would use these when installing the HM-54 in a rack
and hard-wiring the headphone outputs to a patch panel
in the rack.
Note: Plugging headphones into the front panel
PHONES jack automatically disconnects the signal from
the rear panel PHONES jack.
PHONES
INPUT
4
PHONES
INPUT
3
PHONES
INPUT
2
PHONES
INPUT
1
MAIN
LINE INPUT
LEFT RIGHT
HM-54
OUTPUT
PHONES
OUTPUT
PHONES
OUTPUT
PHONES
OUTPUT
PHONES
PHONES
INPUT
LEFT
RIGHT
LEFT
RIGHT
LEFT
RIGHT
LEFT
RIGHT
~120VAC
50/60 HZ 12W
.25A/250V
9
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Appendix A: Service Information
Bad Output
Warranty Service
•
If you are listening to a PHONES OUTPUT [8] on
Details concerning Warranty Service are spelled out in
the Warranty section on page 15.
the rear panel, make sure that nothing is plugged
into the corresponding PHONES out on the front
panel.
If you think your HM-54 has a problem, please do
everything you can to confirm it before calling for
service. Doing so might save you from the deprivation of
your headphone amp and the associated suffering.
•
If only one side of the stereo headphones is working,
make sure you have a signal at both inputs. There
must be a signal present at both inputs [7][9][10]
to get a signal in both sides of the headphone
output.
These may sound obvious to you, but here are some
things you can check. Read on.
Bad Sound
•
Is the input connector plugged completely into the
jack?
Troubleshooting
No Power
•
Is it loud and distorted? Make sure the input LEVEL
[4] control for the channel is set correctly. Reduce
the signal level on the input source if possible.
•
•
Our favorite question: Is it plugged in?
Make sure the power cord is securely seated in the
IEC socket [6] and plugged all the way into the AC
outlet.
•
If possible, listen to the signal with headphones
plugged into the input source device. If it sounds
bad there, it’s not the HM-54 causing the problem.
•
•
Make sure the AC outlet is live (check with a tester
or lamp).
Noise/Hum
Is the POWER [5] switch on? Make sure the
POWER switch on the front panel is in the ON
position (up) and the power LED is lit.
•
•
If connecting an unbalanced source to the balanced
inputs on the HM-54 using a TS-to-TS 1/4" cable, it
could cause a ground loop. Refer to “Unbalancing
a Line” for more info on connecting an unbalanced
source to a balanced input.
•
•
Are all the lights out in your building? If so, contact
your local power company to get power restored.
Sometimes it helps to plug all the audio equipment
into the same AC circuit so they share a common
ground.
If the power LED is not illuminated on the front
panel, and you are certain that the AC outlet is live,
it will be necessary to have your HM-54 serviced.
There are no user serviceable parts inside. Refer to
“Repair” at the end of this section to find out how to
proceed.
Bad Channel
•
Is the input LEVEL control [4] for the channel
turned up?
•
Is the signal source turned up? Make sure the signal
level from the selected input source is high enough
to drive the line-level inputs on the HM-54.
•
Try the same source signal in another channel, set
up exactly like the suspect channel.
10
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Repair
Service for Mackie products is available at a factory-
authorized service center. Service for Mackie products
living outside the United States can be obtained through
local dealers or distributors.
6. Write the Service Request Number in BIG PRINT on
top of the box. Units sent to us without the Service
Request Number will be refused.
7. Tech Support will tell you where to ship the
preamplifier for repair. We suggest insurance for all
forms of cartage.
If your HM-54 needs service, follow these instructions:
1. Review the preceding troubleshooting suggestions.
Please.
8. We’ll try to fix the HM-54 within three to five
business days. Ask Tech Support for the latest
turn-around times when you call for your Service
Request Number. The HM-54 must be packaged in
its original packing box, and must have the Service
Request Number on the box. Once it’s repaired, we’ll
ship it back the same way in which it was received.
This paragraph does not necessarily apply to non-
warranty repair.
2. Call Tech Support at 1-800-898-3211, 7 am to 5 pm
PST, to explain the problem and obtain a Service
Request Number. Have your HM-54’s serial number
ready.
You must have a Service Request Number before
you can obtain factory-authorized service.
3. Keep this owner’s manual and the detachable
linecord. We don’t need them to repair the HM-54.
Note: You must have a sales receipt from an
Authorized Mackie Dealer to qualify for a warranty
repair.
4. Pack the preamplifier in its original package,
including endcaps and box. This is VERY
IMPORTANT. When you call for the Service
Request Number, please let Tech Support know if
you need new packaging. Mackie is not responsible
for any damage that occurs due to non-factory
packaging.
5. Include a legible note stating your name, shipping
address (no P.O. boxes), daytime phone number,
Service Request Number, and a detailed description
of the problem, including how we can duplicate it.
Need Help?
You can reach a technical support representative
Monday through Friday
from 7 AM to 5 PM PST at:
1-800-898-3211
or email us at: [email protected]
11
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Appendix B: Connections
1/4" TRS Phone Plugs and Jacks Unbalancing a Line
“TRS” stands for Tip-Ring-Sleeve, the three connection
points available on a stereo 1/4" or balanced phone
jack or plug. TRS jacks and plugs are used for balanced
signals and stereo headphones.
In most studio, stage, and sound reinforcement situations,
there is a combination of balanced and unbalanced inputs
and outputs on the various pieces of equipment. This
usually will not be a problem in making connections.
•
When connecting a balanced output to an
unbalanced input, use a 1/4" TRS plug on the
balanced end and a 1/4" TS plug on the unbalanced
end. Be sure the signal high (hot) connections
are wired to each other (tip to tip), and that the
balanced signal low (cold, ring) goes to the ground
(earth, shield) connection at the unbalanced
input. In most cases, the balanced ground (earth)
will also be connected to the ground (earth) at
the unbalanced input. If there are ground-loop
problems, this connection may be left disconnected
at the balanced end.
Balanced Mono
RING SLEEVE
TIP
SLEEVE RING TIP
RING
TIP
SLEEVE
1/4" TRS Balanced Mono Wiring:
Sleeve = Shield
Tip = Hot (+)
Ring = Cold (–)
•
When connecting an unbalanced output to
a balanced input, use a 1/4" TS plug on the
unbalanced end and a 1/4" TRS plug on the
balanced end. Be sure that the signal high (hot)
connections are wired to each other (tip to tip).
The unbalanced ground (earth) connection should
be wired to the low (cold, ring) and the ground
(earth, shield) connections of the balanced
input. If there are ground-loop problems, try
disconnecting the unbalanced ground (earth)
connection from the balanced input ground
(earth) connection, leaving the unbalanced
ground connected to the balanced input low (cold)
connection only.
Stereo Headphones
RING SLEEVE
TIP
SLEEVE RING TIP
RING
TIP
SLEEVE
1/4" TRS Stereo Unbalanced Wiring:
Sleeve = Shield
Tip = Left
Ring = Right
1/4 TS Phone Plugs and Jacks
"
In some cases, you may have to make up special
adapters to interconnect your equipment. For example,
you may need a balanced XLR female connected to an
unbalanced 1/4" TS phone plug. Many common adapters
can be found at your local electronics supply store.
“TS” stands for Tip-Sleeve, the two connection points
available on a mono 1/4" phone jack or plug. They are
used for unbalanced signals like the high-impedance
instrument inputs on the Onyx 400F.
SLEEVE
SLEEVE
TIP
Mults and “Y”s
TIP
A mult or “Y” connector allows you to route one output
to two or more inputs by simply providing parallel
wiring connections. You can make “Y”s and mults for the
outputs of both unbalanced and balanced circuits.
TIP
SLEEVE
1/4" TS Unbalanced Wiring:
Sleeve = Shield
Tip = Hot (+)
Y-Cord Splitter
12
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Appendix C: Technical Info
HM-54 Specifications
Frequency Response
AC Power Requirements
Main Input to any Output (Level @ 12 o’clock):
Power Consumption: 12 watts
U.S. and Canada: 120 VAC, 50/60 Hz
+0, –1 dB, 20 Hz to 20 kHz
AC Connector:
3-pin IEC 250 VAC
Distortion (THD & IMD)
Physical Dimensions and Weight
Main Input to any Output (@ +4 dBu output):
THD+N: < 0.01%, 20 Hz to 20 kHz BW,
1 kHz input @ +4 dBu, Level @ 12 o’clock
Height:
Width:
1.75 in/44 mm
17.0 in/432 mm (main body of unit)
19.0 in/483 mm (with rack ears)
5.3 in/135 mm
Depth:
Noise
Residual Output Noise:
Weight:
5.5 lb/2.5 kg
–103 dBu (all outputs off, 600Ω load)
–97 dBu (all outputs @ 12 o’clock, 600Ω load)
LOUD Technologies Inc. is always striving to improve our prod-
ucts by incorporating new and improved materials, components,
and manufacturing methods. Therefore, we reserve the right to
change these specifications at any time without notice.
Input Sensitivity
0 dBu = 1.5 mW/600Ω (Level @ 12 o’clock)
“Mackie.” and the “Running Man” are registered trademarks of
LOUD Technologies Inc. All other brand names mentioned are
trademarks or registered trademarks of their respective hold-
ers, and are hereby acknowledged.
Input Gain Control Range
Main Input to any Output:
4 dB maximum
©2005 LOUD Technologies Inc. All Rights Reserved.
Rated Output
Maximum Rated Output (1 kHz):
100 mW ±0.5 dB @ 1% THD
(60Ω load, all channels driven)
140 mW ±0.5 dB @ 1% THD
(60Ω load, one channel driven)
150 mW ±0.5 dB @ 1% THD
(240Ω load, all channels driven)
195 mW ±0.5 dB @ 1% THD
(240Ω load, one channel driven)
17.0 in/432 mm
WEIGHT
5.5 lb/
2.5 kg
19.0 in/483 mm
1
2
3
4
HM-54 HEADPHONE MIXER/AMPLIFIER
PHONES
PHONES
PHONES
PHONES
MAIN
MAIN
MAIN
MAIN
DIRECT
DIRECT
DIRECT
DIRECT
ON
O O
MAX
O O
MAX
O O
MAX
O O
MAX
O O
MAX
MAIN INPUT
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
SOURCE
LEVEL
13
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HM-54 Limited Warranty
Please keep your sales receipt in a safe place.
F. Any products returned to one of the LOUD Technologies
A. LOUD Technologies Inc. warrants all materials,
factory-authorized service centers and deemed eligible for
repair or replacement under the terms of this warranty will
be repaired or replaced within thirty days of receipt. LOUD
Technologies and its authorized service centers may use
refurbished parts for repair or replacement of any product.
Products returned to LOUD Technologies that do not meet the
terms of this Warranty will be not be repaired unless payment
is received for labor, materials, return freight, and insurance.
Products repaired under warranty will be returned freight
prepaid by LOUD Technologies to any location within the
boundaries of the USA.
workmanship and proper operation of this product for a period
of one year from the original date of purchase. If any defects
are found in the materials or workmanship or if the product
fails to function properly during the applicable warranty
period, LOUD Technologies, at its option, will repair or replace
the product. This warranty applies only to equipment sold
and delivered within the U.S. by LOUD Technologies Inc. or
its authorized dealers.
B. Failure to register online or return the product registration
card will not void the one-year warranty.
C. Service and repairs of Mackie products are to be
performed only at a factory-authorized facility (see D below).
Unauthorized service, repairs, or modification will void this
warranty. To obtain repairs under warranty, you must have a
copy of your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to establish
purchase date and determine whether your Mackie product is
within the warranty period.
G. LOUD Technologies warrants all repairs performed
for 90 days or for the remainder of the warranty period.
This warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or to exterior
appearance. This warranty is recognized only if the inspection
seals and serial number on the unit have not been defaced or
removed.
H. LOUD Technologies assumes no responsibility for the
quality or timeliness of repairs performed by an authorized
service center.
D. To obtain factory-authorized service:
1. Call Mackie Technical Support at 800/898-3211, 7
AM to 5 PM Monday through Friday (Pacific Time) to get
a Service Request Number. Products returned without a
Service Request Number will be refused.
I. This warranty is extended to the original purchaser and to
anyone who may subsequently purchase this product within
the applicable warranty period. A copy of the original sales
receipt is required to obtain warranty repairs.
2. Pack the product in its original shipping carton. Also
include a note explaining exactly how to duplicate the
problem, a copy of the sales receipt with price and date
showing, and your return street address (no P.O. boxes or
route numbers, please!). If we cannot duplicate the problem
or establish the starting date of your Limited Warranty, we
may, at our option, charge for service time.
J. This is your sole warranty. LOUD Technologies does not
authorize any third party, including any dealer or sales
representative, to assume any liability on behalf of LOUD
Technologies or to make any warranty for LOUD Technologies
Inc.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE SOLE
WARRANTY GIVEN BY LOUD TECHNOLOGIES INC.
AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
AND IMPLIED, INCLUDING THE WARRANTIES OF
3. Ship the product in its original shipping carton, freight
prepaid to the authorized service center. The address of
your closest authorized service center will be given to you
by Technical Support.
MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE. THE WARRANTY GIVEN ON THIS PAGE SHALL BE
STRICTLY LIMITED IN DURATION TO ONE YEAR FROM THE
DATE OF ORIGINAL PURCHASE FROM AN AUTHORIZED
MACKIE DEALER. UPON EXPIRATION OF THE APPLICABLE
WARRANTY PERIOD, LOUD TECHNOLOGIES INC. SHALL
HAVE NO FURTHER WARRANTY OBLIGATION OF ANY
KIND. LOUD TECHNOLOGIES INC. SHALL NOT BE LIABLE
FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL
IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to inspect any
products that may be the subject of any warranty claims before
repair or replacement is carried out. LOUD Technologies may,
at our option, require proof of the original date of purchase in
the form of a dated copy of the original dealer’s invoice or sales DAMAGES THAT MAY RESULT FROM ANY DEFECT IN THE
receipt. Final determination of warranty coverage lies solely
with LOUD Technologies.
MACKIE PRODUCT OR ANY WARRANTY CLAIM. Some states
do not allow exclusion or limitation of incidental, special, or
consequential damages or a limitation on how long warranties
last, so some of the above limitations and exclusions may not
apply to you. This warranty provides specific legal rights and
you may have other rights which vary from state to state.
15
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16220 Wood-Red Road NE • Woodinville, WA 98072 • USA
United States and Canada: 800.898.3211
Europe, Asia, Central and South America: 425.487.4333
Middle East and Africa: 31.20.654.4000
Fax: 425.487.4337 • www.mackie.com
E-mail: [email protected]
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