Installation and
user manual
Pulsar EX
700 / 1000 / 1500
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Safety
Safety rules
Safety of persons
A UPS has its own internal power source (the battery). Consequently, the power outlets may be energised even if the UPS
is disconnected from the AC-power source.
Dangerous voltage levels are present within the UPS. It should be opened exclusively by qualified service
personnel.
The UPS must be properly earthed. Measurements are required to ensure that the total leakage current of the UPS
and the protected equipment does not exceed 3.5 mA.
The battery supplied with the UPS contains small amounts of toxic materials. To avoid accidents, the directives
listed below must be observed:
◗ Never burn the battery (risk of explosion).
◗ Do not attempt to open the battery (the electrolyte is dangerous for the eyes and skin).
◗ Comply with all applicable regulations for the disposal of the battery.
◗ Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions
must be taken for all handling.
Product safety
UPSs must be connected to a nearby wall outlet that is easily accessible.
The UPS can be disconnected from the AC-power source by removing the power cord.
◗ Never install the UPS near liquids or in an excessively damp environment.
◗ Never let a foreign body penetrate inside the UPS.
◗ Never block the ventilation grates of the UPS.
◗ Never expose the UPS to direct sunlight or a source of heat.
Special precautions
The UPS connection instructions contained in this manual must be followed in the indicated order.
Check that the indications on the rating plate correspond to your AC-power system and to the actual electrical consumption
of all the equipment to be connected to the UPS.
If the UPS must be stored prior to installation, storage must be in a dry place.
The admissible storage temperature range is -20° C to +45° C.
If the UPS remains de-energised for a long period, we recommend that you energise the UPS for a period of 24 hours, at
least once every month. This charges the battery, thus avoiding possible irreversible damage.
Prior to handling the battery:
◗ remove all watches, rings, bracelets and any other metal objects;
◗ use tools with insulated handles.
51031604EN/AA - Page 3
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Foreword
Using this document
Information may be found primarily by consulting:
◗ the contents,
◗ the index.
Pictograms
Important instructions that must always be followed.
Information, advice, help.
Visual indication.
Action.
Audio indication.
In the illustrations on the following pages, the symbols below are used:
LED off.
LED on.
LED flashing.
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Contents
1. Presentation
1.1 Pulsar EX range .......................................................................................................................... 7
Tower model.................................................................................................................................... 7
Rack model ..................................................................................................................................... 7
1.2 Back ............................................................................................................................................. 8
Tower model.................................................................................................................................... 8
Rack model ..................................................................................................................................... 9
1.3 Control panel ............................................................................................................................... 10
2. Installation
2.1 Unpacking and checks ............................................................................................................... 11
Tower model.................................................................................................................................. 11
Rack model ................................................................................................................................... 12
2.2 Installation of the rack version .................................................................................................. 13
2.3 Connection to the RS 232 or USB communications port (optional)........................................ 14
2.4 Installation of the communications-card option ...................................................................... 15
Tower model.................................................................................................................................. 15
Rack model ................................................................................................................................... 15
2.5 Connections ................................................................................................................................ 16
Tower model.................................................................................................................................. 16
Rack model ................................................................................................................................... 16
3. Operation
3.1 Start-up ........................................................................................................................................ 17
3.2 Bargraph indications .................................................................................................................. 17
3.3 Operation on battery power (following failure of AC input power) ............................................. 18
Transfer to battery power .............................................................................................................. 18
Threshold for the low-battery warning........................................................................................... 18
End of backup time ....................................................................................................................... 18
Sleep mode ................................................................................................................................... 18
51031604EN/AA - Page 5
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Contents
3.4 Personalisation (optional) ........................................................................................................... 19
Function ........................................................................................................................................ 19
"ON / OFF conditions" tab............................................................................................................. 19
"Battery" tab .................................................................................................................................. 19
"Output" tab................................................................................................................................... 20
"Bypass" tab.................................................................................................................................. 20
3.5 Shutdown..................................................................................................................................... 20
4. Maintenance
4.1 Troubleshooting .......................................................................................................................... 21
4.2 Replacement of the battery module .......................................................................................... 22
Tower model.................................................................................................................................. 22
Rack model ................................................................................................................................... 23
5. Environment.............................................................................................................24
6. Appendices
6.1 Technical characteristics ........................................................................................................... 25
Simplified diagram ........................................................................................................................ 25
Operating conditions ..................................................................................................................... 25
6.2 Glossary....................................................................................................................................... 26
6.3 Index............................................................................................................................................. 27
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1. Presentation
1.1 Pulsar EX range
Tower model
Dimensions in mm
(H x W x D)
EX 700 / EX 1000
EX 1500
235.5 x 145 x 400
235.5 x 145 x 505
Weight in kg
EX 700
EX 1000
EX 1500
10
12
15
Rack model
Dimensions in mm
(H x W x D)
EX 700 Rack
EX 1000 Rack
EX 1500 Rack
88 (2U) x 482.6 x 430
88 (2U) x 482.6 x 430
88 (2U) x 482.6 x 493
Weight in kg
EX 700 Rack
EX 1000 Rack
EX 1500 Rack
14
16
20
Rack
EX1000
51031604EN/AA - Page 7
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1. Presentation
1.2 Back
Tower model
Pulsar EX 700 / Pulsar EX 1000
1
2
3
4
slot for communications-card option.
RS232 communications port.
USB communications port.
1
2
3
USB
RS232
4
four outlets for direct connection of
protected equipment.
5
connector for automatic detection of an
additional battery module.
5
6
1
2
7
8
6
7
input circuit breaker.
socket for connection to AC-power
source.
9
10
11
8
9
connector for an additional battery
module.
Pulsar EX 1500
pushbutton to test phase/neutral
inversion of AC-power source.
1
2
3
USB
RS232
10
11
LED indicating phase/neutral inversion
of AC-power source.
4
two programmable outlets (outlet 1 and
2).
5
8
1
2
9
10
6
7
11
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1. Presentation
Rack model
Pulsar EX 700 Rack / Pulsar EX 1000 Rack / Pulsar EX 1500 Rack
3
7
1
4
11
USB
1
2
RS232
2
6
5
8
10
9
7
slot for communications-card option.
RS232 communications port.
USB communications port.
socket for connection to AC-power source.
connector for an additional battery module.
1
2
8
9
3
4
pushbutton to test phase/neutral inversion of
AC-power source.
four outlets for direct connection of
protected equipment.
10 LED indicating phase/neutral inversion of
AC-power source.
5
6
connector for automatic detection of an
additional battery module.
11
two programmable outlets (outlet 1 and 2).
input circuit breaker.
51031604EN/AA - Page 9
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1. Presentation
1.3 Control panel
Alarms
% battery
remaining
% load
%
12
UPS overload.
100%
80%
50%
20%
100%
80%
50%
20%
100%
13 electronics fault.
14 battery fault.
15
80%
50%
20%
%
hold down to display percent load:
16
- lamp test or buzzer OFF.
- forced transfer to bypass and back
by pressing button 3 times in less than
5 seconds.
test
17
18
1
2
status of programmable outlet 1:
Supplied with power
19 status of programmable outlet 2:
Status change in
progress.
operation on bypass
20
by-pass
(no backup power available).
operation in ON-LINE mode
21
(backup power available).
22
23
operation on battery power.
ON / OFF.
Page 10 - 51031604EN/AA
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2. Installation
2.1 Unpacking and checks
Tower model
24
26
28
25
29
27
two cords for connection of the protected equipment.
RS 232 communications cable.
24
25
26
27
USB communications cable.
"UPS Driver" diskette for UPS personalisation.
28 "Solution Pac" CD ROM.
29
documentation.
51031604EN/AA - Page 11
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2. Installation
Rack model
Rack
EX1000
24
25
28
26
27
30
29
24 two cords for connection of the protected equipment.
25 RS 232 communications cable.
26 USB communications cable.
27 "UPS Driver" diskette for UPS personalisation.
28 "Solution Pac" CD ROM.
29 documentation.
30 telescopic rails for mounting in 19" bay with mounting hardware.
Page 12 - 51031604EN/AA
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2. Installation
2.2 Installation of the rack version
Rack mounting diagram with rails.
1
3
3
3
4
3
2
Rack
EX1000
The rails and the necessary mounting hardware are supplied by MGE UPS SYSTEMS.
51031604EN/AA - Page 13
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2. Installation
2.3 Connection to the RS 232 or USB communications port (optional)
1 - Connect the RS 232 25 or USB 26
communications cable to the serial port or
the USB port on the computer.
25
2 - Connect the other end of the
USB
RS232
communications cable 25 or 26 to the RS
26
2
3
232
2
or USB
3
communications port
on the UPS.
The UPS can now communicate with all
MGE UPS SYSTEMS supervision, set-up or
safety software.
3
2
The RS 232 and USB communications ports cannot operate simultaneously.
Page 14 - 51031604EN/AA
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2. Installation
2.4 Installation of the communications-card option
Tower model
It is not necessary to shut down the UPS to
install the communications card:
Slot for the communications-card
option.
1
USB
U-Talk
1 - Remove the slot
two screws.
1
cover secured by
2 - Insert the card in the slot.
3 - Secure the card with the two screws.
1
2
Rack model
Slot for the communications-
1
card option.
USB
1
2
RS232
51031604EN/AA - Page 15
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2. Installation
2.5 Connections
Check that the indications on the rating plate on the back of the UPS correspond to your AC-power system and to
the actual electrical consumption of all the equipment to be connected to the UPS.
Tower model
1 - Remove the power cord supplying the
equipment to be protected. Check cord
characteristics (> 250 V, 10 A, see the
technical sheet).
4
7
2 - Connect the cord to the AC-power socket
7 , then to the AC-power wall outlet.
s
s
r
e
r
p
e
t
s
e
3 - Connect the protected equipment to the
UPS using the two cords 24 . It is advised to
1
2
connect priority loads to the four outlets
and any non-priority loads to the two
programmable outlets 11 (If the UPS is
connected to a computer running MGE
4
24
11
communications software, it is possible to
program the interruption of power to the two
programmable outlets 11 during operation
on battery power, thus reserving backup
power for the priority loads).
Rack model
7
4
As soon as the UPS is energised,
the battery begins charging. Eight
hours are required to charge to the
full rated backup time.
2
1
11
24
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3. Operation
3.1 Start-up
The protected equipment connected to the UPS can be energised, whether AC input power is available or not.
Caution: the AC input power source must be present when energising for
the first time.
Press the ON / OFF button 23 .
The buzzer beeps and all the LEDs go ON.
The buzzer beeps twice, then:
- If AC input power is available, LED 21 goes ON, indicating operation
in ON-LINE mode.
21
22
23
- If AC input power is not available and the UPS is configured for
automatic restart mode, the buzzer beeps three times and LED 22 goes
ON, signalling operation on battery power.
All connected equipment is energised.
If LEDs 21 or 22 do not go ON or if LEDs 12 to 14 flash,
there is a fault (see section 4.1).
3.2 Bargraph indications
LEDs 12 to 15 provide three different indications:
1 - Remaining backup time in percent (during normal operation).
%
100%
12
13
14
15
16
2 - Percent load drawn by the protected equipment, when button 16 is
pressed.
80%
50%
20%
3 - Operating faults (flashing LED and beeps):
%
12 Overload.
13 UPS fault.
14 Battery fault.
test
18
19
1
Status LEDs 18 and 19 for programmable outlets 1 and 2:
- LEDs OFF: the outlets are not supplied with power.
2
bypass
- LEDs flashing: status change in progress.
- LEDs ON: the outlets are supplied with power.
Outlets 1 and 2 can be remotely programmed and controlled. They may
be used for sequential start-up of the protected applications, shedding of
non-priority applications during operation on battery power, and priority
management at the end of battery backup time to reserve the longest
possible backup time for the most sensitive applications. These outlets
are programmed using Solution Pac software.
51031604EN/AB - Page 17
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3. Operation
3.3 Operation on battery power (following failure of AC input power)
Transfer to battery power
The AC-power source is outside tolerances, LED 23 is ON, the buzzer
1
beeps three times.
2
bypass
The equipment connected to the UPS is supplied by the battery.
22
Threshold for the low-battery warning
The low-battery warning threshold can be set by the user, with the "UPS
1
Driver" software (see section 3.4).
2
LED 22 flashes.
bypass
The buzzer beeps every three seconds.
There is very little remaining battery backup time. Close all
applications because UPS automatic shutdown is imminent.
22
End of backup time
The buzzer sounds continuously.
%
Press button 17 to turn the buzzer OFF.
test
17
The equipment is no longer supplied with power.
1
2
bypass
The UPS goes to sleep mode at the end of the battery backup time until complete shutdown due to tripping of the battery-
protection function against deep discharge.
Return of AC input power:
If, in spite of the return of AC input power, the UPS does not restart, check that the automatic-restart function
(activated by return of AC input power) has not been disabled (see section 3.4).
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3. Operation
3.4 Personalisation (optional)
Function
Personalisation parameters can be set and modified using the "UPS Driver" software installed on a computer that is
connected to the UPS (see section 2.3 Connection to the RS 232 (or USB) communications port).
Check that the RS 232 25 or USB 26 cable is properly connected.
"UPS Driver" installation:
1 - Insert the "UPS Driver" diskette in the drive of a PC running Windows.
2 - Select the disk drive (A:\).
3 - Double-click "upsdriv.exe".
Once "UPS Driver" has been installed, UPS parameters can be modified in a window containing a number of tabs, each
presenting a set of parameters.
"ON / OFF conditions" tab
Default setting
Enabled
Options
Disabled
Disabled
Disabled
Enabled
Disabled
Personalisable function
Automatic start
Cold start (battery power)
Forced shutdown
Enabled
Enabled
Sleep mode
Disabled
Enabled
UPS ON / OFF via software
"Battery" tab
Personalisable function
Automatic "Battery test" intervals
"Low-battery warning" threshold
Default setting
Options
Once a week
Once a month
No test
Every day
20% remaining battery backup time 40% remaining battery backup time
51031604EN/AB - Page 19
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3. Operation
"Output" tab
Personalisable function
Rated UPS voltage
Default setting
230 V
Options
200 V - 210 V - 220 V - 240 V
60 Hz
Rated UPS frequency
F = 50 Hz
F ± 5%
UPS tolerance for AC-power
source frequency
F ± 1% to ± 10%, in 1% steps
Overload alarm threshold
110%
0 to 110%, in 10% steps
UPS restart following short-circuit
Disabled
Enabled (click to add check)
"Bypass" tab
Personalisable function
Default setting
Enabled
Options
Transfer to bypass if overload
Disabled (click to remove check)
Enabled (click to add check)
Transfer to bypass following a fault, whatever the
conditions on the AC-power source
Disabled
3.5 Shutdown
bypass
Press button 23 (return to the OFF position).
The connected equipment is no longer supplied with power.
23
Page 20 - 51031604EN/AB
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4. Maintenance
4.1 Troubleshooting
If any of LEDs 12 , 13 or 14 flash, there is a operating anomaly or an alarm.
If a LED flashes, the bargraph data is no longer displayed.
Troubleshooting not requiring MGE UPS SYSTEMS after-sales support
Indication
Signification
Correction
LED 12 flashes and the UPS overload. Overload is too long or too high.
Check the power drawn by the
buzzer beeps.
◗ If AC power is present and within tolerances, the UPS equipment and disconnect any non-
goes to bypass mode (supply directly by the AC-power priority devices.
source). LED 20 flashes.
The buzzer beeps every seconds.
◗ If AC power is not present or not within tolerances,
the connected applications are no longer supplied.
The buzzer sounds continuously.
LED 14 flashes.
A battery fault was detected during the automatic
battery test.
◗ Check that the battery connector is
fully pushed in.
◗ Replace battery module (see the
Maintenance section).
The yellow LED 15
flashes, the red indicator
light 10 behind the UPS reversal.
comes on and the buzzer
sounds continuously.
The function for monitoring the phase and neutral
position of your electrical network has detected a
Directly earthed neutral type
networks: to correct cabling, unplug
and turn the network socket, of the
DIN-SCHUKO type, by 180 degrees
or contact an electrician to modify
your electrical network.
For all other network types, de-
activate the detection function (this
function is only operational for
directly earthed neutral electrical
networks):
Press for at least 5 seconds the
pushbutton
9
behind the UPS
(UPS stopped and connected to the
network for less than 30 minutes).
51031604EN/AB - Page 21
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4. Maintenance
Troubleshooting requiring MGE UPS SYSTEMS after-sales support
Indication
Signification
Correction
UPS electronics have detected a UPS fault.
Depending on the UPS personalisation parameters
(see section 3.4), there are two possibilities:
◗ the equipment connected to the UPS continues to be
supplied, but directly from the AC-power source (via
the automatic bypass (LED 20 ON);
LED 13 flashes and the
buzzer sounds
continuously.
Call the after-sales support
department.
◗ the connected equipment is no longer supplied.
The equipment connected to the UPS is no
longer protected.
Page 22 - 51031604EN/AB
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4. Maintenance
4.2 Replacement of the battery module
Safety rules:
Batteries constitute a danger (electrical shock, burns). The short-circuit current may be very high. Precautions must be
taken for all handling:
◗ remove all watches, rings, bracelets and any other metal objects;
◗ use tools with insulated handles.
Tower model
Removal of battery module
A
B
C
F
- Press to open door.
- Slide the door open and remove it.
D
E - Procedure to remove the protective cover.
- Disconnect the battery module.
G - Remove the battery module.
F
C
A
G
D
B
A
E
Reinstallation of the battery module
Carry out the above operation in reverse order.
◗ To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the
UPS.
◗ Press the two parts of the battery connector tightly together to ensure proper connection.
51031604EN/AB - Page 23
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4. Maintenance
Rack model
Removal of battery module
A
B
C
D
E
F
- Remove the two screws securing the door.
- Slide the door open and remove it.
- Unscrew the bar that holds the battery module in place.
- Remove the bar.
- Disconnect the battery module.
- Remove the battery module.
E
D
B
C
A
F
Reinstallation of the battery module
Carry out the above operation in reverse order.
◗ To maintain an identical level of performance and safety, use a battery module identical to that previously mounted in the
UPS.
◗ Press the two parts of the battery connector tightly together to ensure proper connection.
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5. Environment
This product has been designed to respect the environment:
It does not contain CFCs or HCFCs.
UPS recycling at the end of service life:
MGE UPS SYSTEMS undertakes to recycle, by certified companies and in compliance with all applicable regulations, all
UPS products recovered at the end of their service life (contact your MGE branch office).
Packing:
UPS packing materials must be recycled in compliance with all applicable regulations.
Warning:
This product contains lead-acid batteries. Lead is a dangerous substance for the environment if it is not properly recycled
by specialised companies.
51031604EN/AB - Page 25
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6. Appendices
6.1 Technical characteristics
Simplified diagram
Operating conditions
Relative humidity: 20 to 90% without condensation.
Temperature: 0 to 40° C.
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6. Appendices
6.2 Glossary
Authorised voltage range for
Upper and lower voltage thresholds within which the UPS can operate on the automatic
bypass in the event of a UPS fault or overload.
transfer to bypass if fault or
overload
Automatic bypass
Automatic switch controlled by the UPS, used to connect the equipment directly to the
AC-power source in the event of a UPS failure or an overload.
Automatic start following
return of AC input power
This function automatically starts the UPS when AC input power returns following
shutdown at the end of the battery backup time. It can be enabled or disabled.
Backup time
Bargraph
Time that the connected equipment can operate on battery power.
Device on the front panel indicating the percent remaining backup time or the percent
load.
Battery test
Dialog box
Internal UPS test on battery status.
A window in a computer program displayed for selection by the user of various options
and parameter settings.
Double conversion
The power supplied to the connected equipment is completely regenerated by
continuous double conversion, i.e. the AC power from the AC-power source is rectified
(AC - DC), then converted back (DC - AC) to AC power.
Equipment
Devices or systems connected to the UPS output.
Forced shutdown
Ten-second interruption in the supply of power to the connected equipment following a
system shutdown, even if AC input power returns during the interruption period.
Percent load
Ratio between the power drawn by the connected equipment and the total power that
the UPS can supply.
Personalisation
A number of UPS functions can be modified using the «UPS Driver» software to better
meet the user’s needs.
Programmable outlets
Start on battery power
Outlets that can be automatically shed during operation on battery power (a shedding
time delay may be programmed using Solution-Pac software.
This function makes it possible to energise the connected equipment even when AC
input power is not available (operation exclusively on battery power).
UPS
Uninterruptible Power Supply
UPS ON / OFF via software
It is possible to enable or disable use of UPS ON / OFF controls by the computer-
system protection software.
51031604EN/AB - Page 27
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6. Appendices
6.3 Index
A
M
Mode
AC power
ON LINE mode .......................................................10
Failure .................................................................... 18
Frequency tolerance............................................... 20
Return..................................................................... 18
Automatic start ............................................................... 19
O
Overload ............................................................. 10-20-21
B
S
Bargraph ................................................................... 10-17
Battery
Safety ...............................................................................3
Shutdown
Battery test ............................................................. 19
End of backup time................................................. 18
Fault .................................................................. 10-17
Handling precautions................................................ 3
Low-battery warning ............................................... 19
Recycling ............................................................. 3-25
Replacement ..................................................... 23-24
Transfer to battery power ....................................... 18
Buttons .....................................................................8-9-10
Buzzer ....................................................................... 17-18
Bypass
Buzzer .............................................................. 10-18
Forced shutdown ....................................................19
UPS ON / OFF via software ...................................19
UPS shutdown.................................................. 10-20
Sleep mode ....................................................................19
Automatic restart .............................................. 19-20
Software
UPS Driver .............................................................19
Start-up ..........................................................................17
Automatic bypass ......................................... 10-20-22
T
Technical characteristics ................................................26
Temperature
Excessive ambient temp. .......................................26
Transfer (forced) ........................................................... 10
C
Communication .................................................. 8-9-14-15
Connection
Additional battery module ...................................... 8-9
Communications card............................................. 14
RS 232 communications port ................................. 14
USB communications port ...................................... 14
U
UPS Driver .................................................................... 19
UPS fault ............................................................. 10-17-20
UPS storage.................................................................... 3
D
Dimensions ...................................................................... 7
W
Web site ...........................................................................2
Weight ..............................................................................7
E
Environnement ......................................................... 2-3-24
F
Fault (UPS) .................................................... 10-17-21-22
L
LEDs ....................................................................... 8-9-10
Lamp test................................................................10
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