OneTouch® Diabetes Management Software v2.3.1 User Manual
User Manual
See inside for a complete description of program functions
Information in this document is subject to change without notice. The software described in this document is furnished under a
licensing agreement and may be used only in accordance with terms and conditions of the agreement. It is illegal to copy the
software on any medium except as specifically allowed in the agreement.
© 2006 LifeScan, Inc. a Johnson & Johnson company. All rights reserved.
Microsoft, Windows and MS-DOS are registered trademarks of Microsoft Corporation.
All other products are trademarked by their respective companies.
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Part 1: Before You Begin
■ Welcome
■ About This Manual
■ Package Contents
■ What You Need to Get Started
■ Getting Technical Support
■ Changes to the Software
■ Navigating OneTouch® DMS
• Keyboard and Mouse Pointer Conventions
• OneTouch® DMS Button Behavior
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Part 1: Before You Begin
Welcome
Welcome to OneTouch® Diabetes Management Software (DMS) v2.3.1. This Program is
designed to help healthcare professionals and people with diabetes, track and monitor
blood glucose levels. OneTouch® DMS can also be used to help plan meals, exercise, and
medications. So whether you are a person with diabetes using OneTouch® Software at home,
or a healthcare professional using it in your office, OneTouch® DMS can help you manage the
information that can help you improve glycemic control.
OneTouch® DMS enables you to do the following:
■ Transfer glucose readings and other data from a meter to your PC
■ Choose from 11 Report formats to view and print data
■ Calculate glucose averages and standard deviations
■ Highlight glucose readings that are within, above, and below the target range
■ Customize dates, meal slots, target glucose ranges, etc.
■ Add data such as insulin doses, exercise duration, carb intake, and health comments
■ Print Reports for long-term record keeping
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OneTouch® DMS is designed for use with the following OneTouch® Blood Glucose Meters:
Meter Family
Meters
1
OneTouch® BASIC® Meter (with data port)
OneTouch® BASIC® Plus Meter
2
3
4
OneTouch® Profile® Meter
OneTouch® II Meter
OneTouch® SureStep® Meter (with data port)
OneTouch® SureStep® Plus Meter
OneTouch® GlucoTouch® Meter (with data port)
OneTouch® GlucoTouch® Plus Meter
5
OneTouch® FastTake® Meter
OneTouch® PocketScan® Meter
OneTouch® EuroFlash® Meter
OneTouch® SmartScan™ Meter
6
OneTouch® Ultra® Meter
OneTouch® Ultra®2 Meter
7
8
InDuo® Meter
OneTouch® UltraSmart® Meter
If you do not see your meter listed, refer to the Owner's Booklet for that meter to check if it is
supported by this version of the Software.
Not all Meter Families are available in all countries. It is assumed that OneTouch® DMS
users have a basic understanding of Microsoft® Windows®. Please refer to the Windows®
documentation that accompanies your PC for technical assistance.
IMPORTANT: Meters from Families 1, 2, and 3 may display test results as whole blood
values in certain locales. In other locales, these meters will display test results as plasma
values. Meters from Families 4-8 will always display results as plasma-calibrated values.
OneTouch® DMS lets you transfer readings from any of the meters listed above, regardless
of how the meter displays results. When you generate Reports, you can view data as either
plasma or whole blood values. OneTouch® DMS automatically performs any necessary
conversions. For more information please see Important Information on Plasma and Whole
Blood Readings in the Preferences General Tab screen section.
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About This Manual
The OneTouch® DMS User Manual will explain and guide you in using the various OneTouch®
DMS features. A Table of Contents and Index are provided to help you locate topics of interest.
Many sections of the User Manual are formatted in a style similar to the following:
When you see this:
You can do this:
Part 1: Before You Begin
Get a brief introduction to OneTouch® DMS
before you start using it.
Part 2: Getting Started
Install OneTouch® DMS and customize it to
meet your personal needs.
Part 3: Diabetes Management Transfer meter readings, manage data, and
generate Reports.
Part 4: OneTouch® DMS
Archive data for storage and export data for
Database Management use with other applications.
Part 5: Appendices
Learn the OneTouch® DMS Menu, Tool Bar
Commands, and terminology. Also, find
solutions to problems you may encounter
when using OneTouch® DMS.
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While using OneTouch® DMS, you can access the User Manual in the following ways:
■ From the User Manual hyperlink on the Software home screen
or
■ From the computer desktop, click on the START button (on the lower left of the
screen), then select Programs\OneTouch Software and click User Manual
The User Manual is designed as an electronic PDF file. To view or print a file in PDF format,
you need Adobe® Acrobat® Reader 6.0, a free application distributed by Adobe® Systems.
PDF formats make it easy to display and search for content in an interactive fashion while
using OneTouch® DMS. You may also print the entire User Manual or selected sections for
future reference. Once the PDF file is opened, the Adobe® Acrobat® Reader screen provides
control over the viewing and printing of the User Manual.
PDF files follow a set of standard procedures for navigating through documents. Several
options are available for each desired navigational task.
Searching for keywords or phrases:
■ Click on Edit from the Menu Bar at the top of the screen. Then select Search from
the drop-down menu. A pop-up field will appear where you may enter the keyword
or phrase you are trying to locate. After searching, the pop-up field will indicate the
number of times the keyword or phrase has been found. It will also highlight every
found reference in the User Manual. You may search for another keyword or phrase
by clicking on New Search.
or
■ Click on the Binoculars icon on the Tool Bar. A pop-up field will appear where you
may enter the keyword you are trying to locate. Once the keyword is located, you may
search for other mentions by clicking on New Search.
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Paging through documents:
You have several options for paging through the User Manual:
■ Using the scroll bar on the right
• Scroll down the document to the desired page.
■ Using View from the Menu Bar
• Click on Go To. Then click on First Page/Last Page/Previous Page or Next Page
to get to one of these pages, or Page to get to a particular page number.
■ Using the navigational controls at the bottom of the screen.
• Click on the left arrows to go to the First Page and Previous Page. Click on the
right arrows to go to the Next Page and Last Page. To jump to a particular page
number, enter that page number where the current page number is displayed
and press the Enter key.
■ Using the Page Up, Page Down, and Arrow keys on your keyboard
• Press the Page Up and Page Down keys to scroll one page at a time.
• Press the Home and End keys to go the first and last page.
• Press the up/down Arrow keys to scroll one line at a time.
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Package Contents
The OneTouch® DMS kit is packaged either alone as a software CD (Configuration “A”), or with
a OneTouch™ Interface Cable (Configuration “B” or “C”):
A
B
C
OneTouch® DMS CD:
• Installation Software (directions
X
X
X
included on the CD sleeve).
• Electronic files for the following
labeling pieces:
• User Manual
• Quick Reference Guide
• Readme File
• Registration Card
A OneTouch™ Interface Cable for connecting
a meter to your PC (9-pin serial cable)
X
A OneTouch™ Interface Cable for connecting
a meter to your PC (USB cable connection)
X
Notes:
■ The OneTouch™ Interface Cable for connecting a meter to your PC (either a 9-pin
serial cable or USB cable connection) is also offered separately. OneTouch® DMS
supports data transfer from devices of licensed partner companies. Before data
can be transferred, a software driver will either need to be installed on the device
or installed on your PC. The software driver enables OneTouch® DMS to recognize
the new device so that data transfer can take place. You will need to contact the
manufacturer of the new device for information on ordering and installing the
software driver.
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What You Need To Get Started
To use OneTouch® DMS you need:
■ A OneTouch® Meter with a data port (Refer to page 9 for a list of supported meters.)
The following meters also require a meter adapter that connects the OneTouch™
Interface Cable to the meter test strip port:
Meter
Meter Adapter
OneTouch® FastTake® Meter
OneTouch® PocketScan® Meter
OneTouch® EuroFlash® Meter
OneTouch® SmartScan™ Meter
OneTouch® FastTake® Adapter
OneTouch® PocketScan® Adapter
OneTouch® EuroFlash® Adapter
OneTouch® SmartScan™ Adapter
■ An Windows®-compatible computer with the following components:
• 266 MHz Intel® Pentium 2 or equivalent (higher is highly recommended)
• Minimum 128 MB of RAM (higher will help overall performance)
• Minimum free hard disk space:
• 100-200 MB during installation
• 100 MB after installation
• Microsoft® Windows® 98 Second Edition, Windows® NT 4.0 Workstation
(SP6 or above), Windows® 2000 Professional (SP4 or above), Windows® Me,
and Windows® XP Home and Professional (SP2 or above)
• 9-Pin/25-pin COM or USB port
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• Either:
• A OneTouch™ Interface Cable (with Software driver for USB) (required for
OneTouch® Meters only),
or
• An appropriate cable for non-OneTouch® branded devices that are
supported by OneTouch® DMS
• Meter adapter (for OneTouch® FastTake® / PocketScan® / EuroFlash® / SmartScan™
only)
• Mouse/Trackball
• Keyboard
• Windows®-compatible printer (recommended)
• Video monitor and adapter with at least 800 x 600 pixel screen resolution and
256 colors
• CD-ROM drive
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Getting Technical Support
Technical support is available from LifeScan for registered users of OneTouch® DMS. Contact
your local LifeScan office for the Technical Support telephone number in your area. See
Appendix D for a list of regional LifeScan offices. Technical Support is able to provide services
as long as you do not make any changes to the PC system on which you successfully installed
the Software.
Changes to the Software:
Features that were added:
■ Up to five fax numbers may be stored in OneTouch® DMS for easy retrieval when faxing
reports.
■ Out-of-target results on black and white printed reports are now easier to read
■ Date range options that make it easier to display meter data that may have been
stored with an incorrect date (e.g., a date in the future).
■ The ability to transfer and display data from new devices, including non-OneTouch®
branded meter devices (once communication has been established with the new
device).
■ The option to display glucose results in certain Data List Reports in the order that tests
were taken, rather than by the meter calendar date that was automatically saved with
each result.
■ All records in the Before-Breakfast through Night meal slot series will be displayed with
the date of the Before-Breakfast start time, including any records that may occur after
midnight.
Features that were eliminated:
■ The option to indicate if the Software is used in a Clinic or Home setting.
■ The ability to change the meal slot tag on glucose records that were transferred from
meter.
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®
Navigating OneTouch DMS
Keyboard and Mouse Pointer Conventions
OneTouch® DMS is designed for users who know how to use a PC mouse for “point-and-click”
operation. Your mouse and keyboard are all you need for OneTouch® DMS navigation.
OneTouch® DMS uses standard Microsoft® Windows® keyboard, mouse pointer, and drop-
down menu conventions:
If you do this with your
mouse and keyboard:
You can do this:
Point to a OneTouch screen icon with
the mouse
Get more information about a particular
function.
Point to data values with the mouse
while viewing Reports
Get more information that has been tagged to
a data value.
Click the mouse after pointing
Make a selection.
Highlight a word.
Double-click the mouse after pointing
Click the mouse while pressing
the Shift key
Make multiple selections that are next to one
another.
Click the mouse while pressing
the CTRL key
Make multiple selections that are not next to
one another.
For many OneTouch® DMS tasks, you have several options to achieve the same result. For
example, to transfer meter readings you can:
■ Click on the Download Meter Readings icon on the home screen, or
■ Select Get Meter Readings from the Meter menu, or
■ Click on the Meter icon on the Tool Bar.
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®
OneTouch DMS Button Behavior
The following Command buttons appear on several OneTouch® DMS screens. Their actions
are common to all screens unless otherwise noted. A button is enabled (active) if the label on
the button is in black font. A button is disabled (not active) if the label on the button is in
gray font.
When you click on this:
You can do this:
Add a new patient name and profile to OneTouch® DMS
database. After clicking on Add New Patient, you will go
to the General Tab of the Patient Setup screen to begin
entering information. If you just created a new database,
only the Guest patient record exists. Before you can
transfer readings from a meter to a patient other than
Guest, you will have to add that patient name to the
OneTouch® DMS database.
Manually add a new data record to the database. After
clicking on Add New Record, the Software will remain
at the current screen where you can continue to add
data records.
If you are modifying a data record via the Report screens,
you may add other types of data records by clicking on
the Add New Record button. This will activate the other
Tab selections on the Manual Entry-A screen.
Display a new report after updating patient name,
date range, or Report format.
Copy one or more database records to a separate file
for storage. Archiving lets you manage the size of the
OneTouch® DMS database by removing older data that
you may no longer need to review. This way you can keep
the database size at a minimum so the OneTouch® DMS
works most efficiently.
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OneTouch® DMS Button Behavior (Cont.)
When you click on this:
You can do this:
Close the current screen without saving your data entries.
After clicking on Cancel, OneTouch® DMS will then take
you back to the previous screen. Cancel is always enabled
(active).
Delete a data record for a particular patient. Only
manually entered data records can be deleted from
the OneTouch® DMS database. The record will be
permanently deleted from the database. Delete can
also be used to delete a patient (and all of the patient’s
records) from the OneTouch® DMS database.
Save your data entries for the current screen. After you
click on Done, the screen will close and OneTouch® DMS
will take you back to the previous screen.
Copy one or more database records to a comma
separated value (CSV) file, a common Excel file format,
for use with other PC applications.
Complete the desired Program function and continue to
the next screen.
Place exported data back in the OneTouch® DMS
database.
“Restore” an omitted record to the database.
Complete the desired Program function.
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OneTouch® DMS Button Behavior (Cont.)
When you click on this:
You can do this:
Mark a data record for “omission” from calculations and
Reports. The record remains in the database and may be
re-included for future analyses with the Include button.
Cancel any data entries from the current screen and
restore the settings to the default values.
Restore one or more archived data records to the
database.
Save data entries for the current screen. After you click
on Save, the Software will remain at the current screen.
This button lets you make content changes on several
tabs and save them all at once. Save is only enabled
(active) once you begin to add or modify data. To close
the current screen, you must click on Done or Cancel.
Choose the patient whose name is highlighted on the
Find a Patient Tab of the Patient Setup screen. If you
click on Select, that patient name will replace the Name
in the field.
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OneTouch® DMS Links
Text hyperlinks appear on many OneTouch® DMS screens. Hyperlinks provide a fast and easy
way to go to other functional areas of the OneTouch® DMS. Text hyperlinks (also known
simply as links) are visible on OneTouch® DMS screens as dashed arrows followed by text.
By clicking on the text portion, you will go to that functional part of the Software.
Some example text links include:
Add a Patient
Add Insulin
Add Medication
View/edit targets
Find a Patient
View Footnotes
View Statistics and Targets
Tell me more
OneTouch® DMS also utilizes certain data values (numbers, dates, times, etc.) and icons as
links. They appear when viewing Reports. You may click on these links to go to a greater level
of detail in the Report, or to go to the Manual Entry screens where you can modify or add data
records. You can easily identify a data value link as any number or text that is underlined.
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Part 2: Getting Started
■ Installing/Uninstalling/Upgrading OneTouch® DMS on your PC
■ Starting Up OneTouch® DMS
■ Customizing OneTouch® DMS for Personal Use
• Patient Setup
• General Tab
• Schedule Tab
• Medications Tab
• Regimen Tab
• Complications Tab
• Find a Patient Tab
• Preferences
• General Tab
• Displaying Units of Measure
• Displaying Results as Plasma Values or Whole Blood Values
• Report Options Tab
• Global Targets Tab
• Hypoglycemic Tab
• Modify Meter Settings
• General Tab
• Clock Tab
• Schedule Tab
• Insulin Tab
• Oral Meds Tab
• Targets and Hypoglycemic Tab
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Part 2: Getting Started
®
Installing OneTouch DMS v2.3.1 on Your PC
You can use these installation instructions if you:
■ Are a new OneTouch® DMS v2.3.1 user, or
■ Are upgrading from InTouch® Software, OneTouch® DMS v.2.0, v2.1 or v2.2 in English
to OneTouch® DMS v2.3.1, also in English, or
■ Wish to uninstall OneTouch® DMS v2.3.1
Notes:
■ Do not use these instructions to upgrade to OneTouch® DMS in a new language.
For example, if you have OneTouch® DMS v2.1 in Spanish already installed on your
system and wish to install OneTouch® DMS v2.3.1 in English, be sure to archive your
Spanish database (OneTouch.mdb from C:\Program Files\OneTouch\Data) in a new
folder, uninstall the Spanish v2.1 and delete the C:\Program Files\OneTouch folder
before installing v2.3.1 in English. Refer to the Archive topic in the User Manual for
information on archiving your data.
■ Do not use these instructions to upgrade from OneTouch® DMS Pro. OneTouch® DMS
v2.3.1 is not compatible with databases created with OneTouch® DMS Pro.
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There are two steps you must complete before OneTouch® DMS will work on your PC. The first
step is loading the software onto the PC. The second step is linking the software to a patient
database.
1. To install OneTouch® DMS v2.3.1.
Insert the OneTouch® DMS CD into the CD-ROM drive and follow the instructions for
installing the Software Program on your PC. Some of the key screens are described
here:
a. Autorun screen -The Autorun screen provides links to two installations:
• Install/Uninstall/Upgrade OneTouch® DMS v2.3.1
• Install Adobe® Acrobat® Reader 6.0
Notes:
• You will need Adobe® Acrobat® 6.0 or above to view the User Manual and Quick
Reference Guide.
• If you choose to install Adobe® Acrobat® 6.0 first, you will need to return to the
Autorun screen to install OneTouch® DMS v2.3.1. The Autorun screen should
display automatically after inserting the CD in the CD-ROM drive. If it does not,
you can invoke it in one of two ways:
• Reinsert the CD into the CD-ROM drive
• Access your CD drive through Windows® Explorer:
– Right-click the Start button. Choose Explore
– Click on the CD icon containing OneTouch Software.
– Double-click on the OneTouch Software icon.
– Double-click on Autorun.exe.
• At the end of the installation, you should notice a OneTouch icon on your
desktop.
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b. Country Selection
• Select the country where you purchase your test strips from the drop-down
menu. It is important to select the right country to ensure that your test results
are presented correctly, because the calibration reference varies from one
country to another.
• For users in countries not included on this list, OneTouch® DMS offers an “Other”
installation option. This option requires you to select your glucose value
reporting options.
• Different glucose value reporting options should
be selected based on the OneTouch® Test Strips
and meters used in your country. Select the
reporting options that match your OneTouch®
Test Strip product information.
2. To connect to a database.
OneTouch® DMS uses a database file to manage information. If you are not upgrading
from OneTouch® DMS v2.0/v2.1/v2.2, in order to begin, you must identify the correct
file to use. You have three choices:
• OPTION 1 - Start fresh by creating a new file to store data.
• OPTION 2 - Use data from an old version of InTouch® Software.
• OPTION 3 - Link to an existing OneTouch® DMS file.
Notes:
■ Please choose the required option with care. Choosing the wrong option may lead to
inappropriate results.
■ You will not have to repeat these steps once you have either created a new database or
linked to an existing database. OneTouch® DMS will automatically link to that database
every time you use the Software. If you reinstall OneTouch® DMS v2.3.1, you will have
to re-establish the correct database link.
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■ OneTouch® DMS v2.3.1 is not compatible with databases created with OneTouch®
DMS Pro. Do not use the instructions above to connect with a OneTouch® DMS Pro
database.
Figure 2.0
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If you:
And you want to:
You should do this:
Are using OneTouch® DMS
v2.3.1 for the first time
Create a new, blank
database.
Select Start fresh - create a new
file to store patient data
This is the default setting.
Are using OneTouch® DMS
v2.3.1 for the first time
Link to a database
Select Use patient data from an
created with an earlier older version of InTouch
version of InTouch®
Software
Software
Are reinstalling or
Link to an existing
Select Link to an existing
upgrading OneTouch® DMS database created with OneTouch Software file
v2.3.1
OneTouch® DMS.
Note: Linking OneTouch® v2.3.1 to an existing database may take several minutes. This is due
to the complexity of converting data to the new database format. It's also possible that there
may not be enough disk space to perform a conversion from an earlier InTouch® Software
database. In this case you will be notified and the conversion will not proceed. A message will
prompt you to free up disk space and will indicate approximately how much space is needed.
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®
Uninstalling OneTouch DMS v2.3.1 from your PC
To uninstall OneTouch® DMS, you have 2 options. If you wish to save OneTouch® DMS
database, be sure to move the database file to a safe storage area on your PC before you
begin. The file is named OneTouch.mdb and it is stored in the \LifeScan\OneTouch\Data
folder in the C:\Program Files directory (this is the default directory). Please also see the
OneTouch® DMS Database Management section of the User Manual for information on
archiving and exporting data.
1. Click on Start\Programs\OneTouch Software. Then select the Uninstall option. Follow
the instructions for removing OneTouch® DMS from your PC.
or
2. Click on Start\Settings\Control Panel\and Add/Remove Programs. Follow the
instructions for removing OneTouch® DMS from your PC.
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®
Starting Up OneTouch DMS
Once OneTouch® DMS has been installed on your PC, and you have linked to a database, you
are ready to begin. A OneTouch icon should appear on your PC Desktop.
If you:
You can do this:
See a OneTouch icon Double-click on it.
on your PC Desktop
Don't see a OneTouch Click on Start\Programs\OneTouch
icon on your PC
Desktop
Software\OneTouch Software
OneTouch® DMS opens up to the Program home screen (see Figure 2.1). The home screen
contains the four main program functions. They are labeled Download Meter Readings,
View Reports, Manually Enter Data, and Setup. Clicking on any of the four icons will
activate the desired function. A description of each function follows:
Figure 2.1
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When you see this:
You can do this:
Download Meter Readings
Transfer readings from a meter to
OneTouch® DMS
View Reports
Manually Enter Data
Setup
View and print up to 11 different program
Reports
Add data records or Comments to the
OneTouch® DMS database. These records will
supplement readings transferred from a meter.
Customize OneTouch® DMS for personal use,
create patient profiles, and modify meter
settings
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The following links appear under the 4 icons:
User Manual
Quick Reference Guide
Clicking on any of these links will take you to that content area.
®
Customizing OneTouch DMS for Personal Use
The Setup main screen lets you customize OneTouch® DMS to meet your needs as a person
with diabetes or a healthcare professional.
Patient Setup, Preferences, and Meter Settings. Clicking on any of the three icons will
activate the desired function. A description of each function follows:
Figure 2.2
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When you see this:
You can do this:
Patient Setup
Set up diabetes profile data for you or your
patients
Preferences
Customize the Software environment to
meet your needs as a patient or healthcare
professional
Meter Settings
Modify meter settings that will impact how
data is stored and displayed in the meter
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Patient Setup
The Patient Setup screen lets you create or delete diabetes profile data for yourself or your
patients.
Schedule, Medications, Regimen, Complications, and Find a Patient. The first 5 Tabs
let you enter diabetes and other health-related profile data. Find a Patient lets you easily
locate patient names in the database. Clicking on any of the six Tabs will activate the
desired function.
A Patient Name will always appear in the Patient field. Most Program functions affect the
Patient whose name appears in this box. If this is not the patient you want, you may select
a different one by clicking on the down arrow. A drop-down menu of Patient Names will
appear. Select the one you want. You may also click on the Find a Patient link. This will
bring you to the Find a Patient Tab where you have several ways to locate a patient in
the database.
If you are downloading data for a new patient you will need to set up a new patient profile.
Click on the Add a Patient link to add a new patient to the database. A description of each
Tab function follows below.
Figure 2.3
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When you see this:
You can do this:
Patient Data Entry Fields
Create a patient profile by entering Last, Middle, and First
Names, Date of Birth, Gender, ID Number, Doctor and
Diabetes Educator Names, and Insurance Carrier.
To specify Date of Birth, modify the information in the Date
field or click on the down arrow. A pop-up calendar box
will appear up with January 1, 1900 set as the default Date
of Birth.
To change the year, click on the year and a set of up/down
arrows will appear. Click on the up/down arrows until you
find the desired year. To change the month, click on the
left/right arrows that appear on the sides of the calendar
box until you find the desired month. Then click on the
desired day.
You may specify Diabetes Type by clicking on the down
arrow in the Diabetes Type field. A drop-down menu
of Diabetes Types will appear. Select the one you want.
You may choose from the following Diabetes Type options:
■ Unknown
■ Type 1
■ Type 2
“Unknown” is the default setting. You can also select
Gestational, Custom 1, Custom 2 or Custom 3 if these
target types are defined in the Preferences Global Targets
screen.
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When you see this:
You can do this:
Target Ranges
Set a glucose target range for this patient for Before-Meal
and After-Meal periods. Target ranges may be specified
by Diabetes Type (select Use Diabetes Type Targets) or
customized for each patient (select Use Personal Settings).
If you specify Use Diabetes Type Targets, the patient will
receive the target ranges defined in the Global Targets Tab
of the Preferences screen. If you would like to view or modify
the target settings that have been set for this Diabetes Type,
click on the View/edit targets link. This will take you to the
Global Targets Tab where you can make changes as needed.
Default settings for Global Targets exist only for Type 1 and
Type 2 Diabetes.
If you have specified the Diabetes Type as “Unknown”, by
default Use Personal Settings will be selected. Here you
will need to set target ranges for this patient. Note that you
can also select Use Personal Settings for Type 1, Type 2 or
any other Diabetes Type.
General rules for entering glucose target ranges are as
follows:
■ Enter the lower limit for each Meal Slot in the From
field on the left. Enter the higher limit for each Meal
Slot in the To field on the right.
■ Each upper limit must be greater than or equal to its
corresponding lower limit
■ Before-Meal and After-Meal target ranges can
overlap
■ You must specify both Before-Meal and After-Meal
target ranges
OneTouch® DMS calculates an Overall (Target) Range that
is used in OneTouch® DMS Reports. The Overall (Target)
Range extends from the lowest range limit to the highest
range limit. If you are using Personal Settings, you can
customize the patient's hypoglycemic threshold value.
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Schedule Tab
OneTouch® DMS uses meal slots to organize data for Reports. The Schedule tab of the Patient
Setup screen lets you customize the start and end time for 7 pre-defined meal slots for both
monitor your glucose levels and medications for specific time periods throughout the day,
customized to your daily routine.
Start and end times may be set for the following meal slots:
■ Before-Breakfast
■ After-Breakfast
■ Before-Lunch
■ After-Lunch
■ Before-Dinner
■ After-Dinner
■ Night
Note: To ensure that glucose readings appear in OneTouch® DMS Reports in the same meal
slot that was used to store the readings in the meter, it is important that the meal schedule
you set up in OneTouch® DMS matches the meal schedule stored in the meter. If the
schedules don't match, glucose readings that are transferred to OneTouch® DMS may be
displayed in an inappropriate meal slot. If any out-of-target readings appear in the wrong
meal slot, this may lead you to misinterpret information when tracking and trending data.
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Figure 2.5a
Figure 2.5b
Note: All records in the Before-Breakfast through Night meal slot series will be displayed
sequentially with the date of the Before-Breakfast start time. This includes records that may
occur after midnight.
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To set meal slot times
When you see this:
You can do this:
Set meal slot times. Review the meal slot times and
decide if they match your schedule. OneTouch® DMS
uses these meal slot times to organize data for Reports.
Each meal slot start time begins when the previous
one ends.
Change the From time of one meal slot, and OneTouch®
DMS automatically changes the To time of the previous
meal slot.
Change the hour for any meal slot, by selecting the hour
value that appears in the From field.
Click on the up/down arrows until you find the desired
hour.
Change the minutes for any meal slot, by selecting the
minutes value that appears in the From field.
Click on the up/down arrows until you find the desired
minutes. All start times should be rounded to the nearest
quarter hour.
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To specify different meal slots for working and non-working days:
OneTouch® DMS lets you set different meal slot schedules for working and non-working days.
To use this option:
1. Select Check this box to use different schedules for working and non-working
days at the top of the application screen.
2. When the above check box is selected, a second option will appear: Check boxes of
non-working days.
3. A separate set of From and To time boxes will appear for each meal slot for the non-
working days. Follow the same steps as above for changing meal slot times.
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Using the schedule to assign meter readings to time slots:
When readings are transferred from the meter to
OneTouch® DMS, they are tagged with a time stamp
and are automatically assigned time slots. If you decide
to modify meal slot times, you will impact only those
readings that have not yet been transferred. Readings
already in OneTouch® DMS will maintain their existing
meal slot designation. For this reason, it is important to
note if schedule times are appropriate before you transfer
readings. It is also important to synchronize your meter
Sep-08-05
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104
mg/dL
clock with that of the PC (assuming the PC clock is correct), to ensure that future readings
are slotted correctly. OneTouch® DMS will notify you if your PC and meter clocks are out of
sync by more than 15 minutes.
Using comments/events to assign meter readings to time slots:
Depending on meter type, some OneTouch® Meters allow you
to tag a reading with a meal slot comment. Such readings will
be assigned to the same meal slot by the OneTouch® DMS
application, even if they are taken at a time outside the meal
slot range. For example, a reading with a “Before- Breakfast”
comment/event would be assigned to the Before-Breakfast
time slot even if it were taken outside that time slot. This feature
applies only to the OneTouch® UltraSmart® and OneTouch®
Profile® Meters. For all other OneTouch® Meters, readings are
assigned to time slots using the actual time of the reading.
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Medications Tab
The Medications Tab lets you specify any medications (insulin or other) that are being used to
You may select any of the following categories:
■ Insulin
■ Oral Meds
■ Insulin Pump
■ Diet and Exercise
Figure 2.6
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Medications Tab (Cont.)
If you see this:
You can do this:
Insulin
Specify Insulin Types from the list that appears on
screen. Check each of the Insulin Types that apply.
You may also specify three custom Insulin Types by
selecting any of the Custom selections below the list.
You may create new names for any of the default
Custom names.
You may also specify one other Insulin Type by
clicking on Other and entering a name.
Oral Meds
Specify Oral Meds from the list that appears on
screen. You may also specify 3 custom Medications by
clicking on any of the Custom selection boxes below
the list. You may create new names for any of the
default Custom names.
You may also specify one other Medication by clicking
on Other and entering a name.
Diet and Exercise
Insulin Pump
Indicate that the patient is using Diet and Exercise to
manage diabetes.
Indicate that the patient is using an Insulin Pump.
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Regimen Tab
The Regimen Tab lets you specify a daily schedule (Regimen) for insulin injections (see Figure
2.7).
Up to 5 different Regimens may be created and stored in the database.
Figure 2.7
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When you see this:
You can do this:
Active/Regimen List
Create up to 5 Regimens for any patient. Regimens will be
stored in the database. To define a Regimen, select one of
the 5 default Regimen names from the list on the left side
of the screen. This Regimen name will replace the one in
the Regimen Name field on the right side of the screen.
Regimen Name/Active
Date Effective
Create new names for any of the five default Regimen
names.
To make any of the five Regimens the Active Regimen,
click on Active. The word (Active) will then appear next to
that Regimen in the list to the left.
Enter an effective start date and daily schedule for insulin
injections. To specify the date, modify the information in
the date field or click on the down arrow. A pop-up
calendar box will appear with the current date set as the
default Date.
To change the year, click on the year and a set of up/down
arrows will appear. Click on the up/down arrows until you
find the desired year. To change the month, click on the
left/right arrows that appear on the sides of the calendar
box until you find the desired month. Then click on the
desired day.
Units and Type
For each Active Regimen, at least 1 insulin type and dose
must be specified for at least 1 Meal Slot. You may enter
up to 2 insulin doses for each Meal Slot.
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Complications Tab
The Complications Tab lets you specify medical complications related to diabetes
Figure 2.8
When you see this:
You can do this:
Complications
Specify all diabetes-related Complication Types
from the list that appears on screen. Click on all
Complication Types that apply.
You may also specify one other Complication Type
by clicking on Other and entering a name.
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Find a Patient Tab
This Patient Name will appear on all screens and Reports.
Figure 2.9
If the Patient Name you are looking for is not displayed in the Patient field, you have 3 options
to find it:
1. Click on the down arrow in the Patient field. A drop-down menu of Patient Names will
appear. Select the desired name. This name will then appear in the Patient field.
2. Scroll down the list of names in the large field. When you find the name you are looking
for, select it. This name will then appear in the Enter Patient Name field.
3. Search for a Patient by typing in the Patient Name. First, select the option to search by First
Name or Last Name. The default option is to search by Last Name. Begin entering the First
or Last Name in the Enter Patient Name field. As you enter characters, OneTouch® DMS will
search the database until it finds an exact or close match. When it does, the Patient Name
will be highlighted in the large field. If this is the correct name, click on the Select button.
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Preferences
The Preferences screen lets you customize the OneTouch® DMS environment to meet your
needs as a person with diabetes or a healthcare professional.
Options, Targets and Hypoglycemic. Clicking on any of the four Tabs will activate the
desired function. A description of each Tab function follows:
Figure 2.10
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General Tab
The General Tab lets you specify the settings that determine how you will use and interact
When you see this:
You can do this:
Look for Meter On
Specify the serial port on your PC that you will use
to connect to the meter. If you do not know the
COM port, select Autosearch. OneTouch® DMS will
attempt to locate the correct COM port automatically.
If you know the correct COM port, uncheck
Autosearch and select the port (COM1-COM256).
“Autosearch” is the default setting.
Note: Many PCs only have 2 COM ports and your
mouse or internal modem is usually connected to
one of them. Refer to documentation for your PC
for more information on available COM ports.
Show Instructions for
Specify if you want OneTouch® DMS to display
instructions for these 3 functions that apply to
readings in the meter memory. Select the options
you want to display.
Require name confirmation Specify if you want to confirm the patient name is
correct each time you transfer meter readings to
the OneTouch® DMS database.
If you have already transferred readings from a
meter to a patient in the database, the Software
assumes you want to transfer the new readings in
the same meter to the same patient. By requiring
name confirmation, you will have the option of
transferring readings to the same patient, a different
patient, or a Guest patient.
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General Tab (cont.)
When you see this:
You can do this:
Units of Measure
Specify whether you want readings displayed in
OneTouch® DMS Reports as mg/dL (milligrams per
deciliter) or mmol/L (millimoles per liter) units. Click
on the down arrow in the Unit of Measure field.
Then select the desired option from the drop-down
menu. The unit of measure selected here will be
used for glucose, cholesterol and triglycerides data.
If the meter is set to mmol/L units, and you select
mg/dL as your display option, OneTouch® DMS
will automatically convert the readings for display
purposes. The units setting on the meter will not
be affected.
Show Result As
Specify whether glucose readings will be displayed
in OneTouch® DMS Reports as either Whole Blood
readings or Plasma readings. Click on the down
arrow in the Show Result as field. Then select the
desired option from the drop-down menu.
Note: To view results the same way they appear in the
meter, refer to your meter display where the glucose
unit of measure appears with the test result, and set
the Show Result as option to display the same units.
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Displaying Units of Measure
IMPORTANT INFORMATION ABOUT UNITS OF MEASURE
■ Different units of measure are standard in different countries or regions. Milligrams
per deciliter (mg/dL) is the standard unit used in the United States. The unit of
measurement used in Canada, some European countries and other parts of the
world is mmol/L. This unit includes a decimal point but mg/dL results do not.
■ There is a significant difference in the glucose reading depending on the units of
measurement, mg/dL or mmol/L.
■ To view results in OneTouch® DMS the same way they are displayed in your meter,
refer to your meter display where the glucose unit of measure appears with the
test result. If you wish to view results differently from the meter, OneTouch® DMS
can automatically convert readings for display without affecting the setting in
the meter.
Sep-08-05
10:30AM
8-Sep-05
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5.8
mg/dL
mmol/L
A
B
A. Meter display showing mg/dL for the unit of measure.
B. Meter display showing mmol/L for the unit of measure.
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Displaying Results as Plasma Values or Whole Blood Values
IMPORTANT INFORMATION ABOUT PLASMA AND WHOLE BLOOD READINGS:
All LifeScan meters require a sample of whole blood from your finger or arm to give
you a blood glucose reading. But there is a difference in how certain OneTouch®
Meters measure the amount of glucose in the blood.
A few LifeScan meters measure glucose based on the entire whole blood sample.
Others measure glucose based on only the plasma portion of the whole blood sample.
Plasma is the liquid portion of the whole blood sample after the red blood cells are
removed. Most clinical laboratories measure plasma glucose. There is a difference in
the glucose concentration in whole blood and plasma. A glucose reading from a
plasma sample is about 12% higher than a reading from a whole blood sample.
So if you are using a LifeScan meter that measures plasma glucose, readings will be
about 12% higher than those taken from a LifeScan meter that measures glucose
from the entire whole blood portion.
It's important to remember this difference when comparing glucose readings from
OneTouch® Meters with measurements taken at the lab. Several OneTouch® Meters
automatically convert readings to plasma values. Others may not, depending on the
country or locale where the meter was purchased. See the table below for more
information on each OneTouch® Meter.
CAUTION: Due to the difference in glucose readings related to plasma or whole blood
reporting, it is important to use the right test strips with OneTouch® Meters. That's
because test strips are designed to work hand in hand with the way OneTouch® Meters
measure glucose in the blood. For this reason, you should only use test strips purchased
in the same country or locale where you purchased your meter. This will ensure that you
are using the right test strips. As a result, your glucose readings will be as consistent and
accurate as possible. Please refer to the documentation that comes with the test strips.
Note: When communicating with devices other than OneTouch® Meters, the Software
assumes that these devices are plasma calibrated unless otherwise specified.
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If you have any of the following
OneTouch® Meter:
The meter will Report glucose
readings as:
OneTouch® BASIC® Meter (with data port)
OneTouch® BASIC® Plus Meter
OneTouch® Profile® Meter
Plasma or whole blood, depending on the
locale where the meter was purchased.
Check the product information that
OneTouch® II Meter
comes with the corresponding test strips.
OneTouch® SureStep® Meter (with data port)
OneTouch® SureStep® Plus Meter
OneTouch® GlucoTouch® Meter (with data port)
OneTouch® GlucoTouch® Plus Meter
OneTouch® FastTake® Meter
Plasma values only.
OneTouch® PocketScan® Meter
OneTouch® EuroFlash® Meter
OneTouch® SmartScan™ Meter
OneTouch® Ultra® Meter
OneTouch® Ultra®2 Meter
InDuo® Meter
OneTouch® UltraSmart® Meter
If you don't see your meter listed, refer to the Owner's Booklet for that meter to check if it is
supported with this version of the Software, and for instructions on whether results are
displayed as plasma or whole blood values.
If you are transferring readings from a OneTouch® Meter that only reports glucose readings as
whole blood values, you can use OneTouch® DMS to display these readings as plasma values
in Reports. Having this option will make it easier to compare these meter readings with
results from the lab.
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If you want to do this:
Then do this:
Compare meter readings
with those from a lab
Set the OneTouch® DMS display option to
plasma units.
Display meter readings in
OneTouch® DMS Reports
First check how the meter reports readings.
The glucose unit of measure appears with the
exactly as they are reported test result on the meter display. Then set the
on the meter
OneTouch® DMS display option to match the
way it's done with the meter display.
Report Options Tab
The Report Options Tab lets you select the default settings for routine Report viewing and
Figure 2.11
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When you see this:
You can do this:
Select Favorite Report
Specify the Report displayed directly after transferring
readings from a meter. Click on the down arrow in the
Select Favorite Report field. Select the Report you want
from the drop-down menu. You may select any of the
following Reports as the Favorite Report:
■ Logbook
■ Glucose Trend
■ Pie Chart
■ Standard Day
■ Average Readings
■ Insulin
■ Exception
■ Data List
■ Histogram
■ Health Checks
■ Summary
Default Date Range
Specify one of several pre-set time periods for viewing and
printing Program Reports. Click on the down arrow in the
Default Date Range field. A drop-down menu of pre-set
time periods will appear. Select the one you want. You may
select from any of the following Date Ranges as the default:
■ Since Last Transfer
■ Latest 7 Days
■ Latest 14 Days
■ Latest 30 Days
■ Latest 60 Days
■ Latest 90 Days
“Latest 14 days” is the default Date Range.
OneTouch® DMS will display the corresponding calendar
start and end dates (in Program Reports) based on the
option chosen.
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When you see this:
You can do this:
Specify if you would like to see glucose results in certain
Sort glucose results in
testing order within the
Data List Reports in the order that tests were taken, rather
Data List Report (since last than by the calendar date that was automatically saved
data transfer)
with each result.
This option is available only when viewing or printing the
Data List Report and specifying the “Since last transfer” Date
Range. This option is not available if you have transferred
results from a OneTouch® UltraSmart® Meter. To display
glucose results in chronological order as defined by the
dates that were tagged to the meter result, the default
selection must be deselected (unchecked).
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Global Targets Tab
The Global Targets Tab lets you create glucose target ranges that can be applied to all
(including three Custom types) and for both before-meal and after-meal slots.
The following leading health organization[s] make[s] target range recommendations in their
clinical practice guidelines:
[A.] American Diabetes Association
For mg/dL locales:
Pre-Meal Targets*
Post-Meal Targets*
90-130 mg/dL plasma
90-180 mg/dL plasma
or
or
80-116 mg/dL whole blood
80-161 mg/dL whole blood
For mmol/L locales:
Pre-Meal Targets*
Post-Meal Targets*
5.0-7.2 mmol/L plasma
5.0-10.0 mmol/L plasma or
or
4.5-6.4 mmol/L whole blood
4.5-8.9 mmol/L whole blood
[B.] American Association of Clinical Endocrinologists guideline for intensive diabetes
self-management.
For mg/dL locales:
Pre-Meal Targets*
Post-Meal Targets*
90-110 mg/dL plasma
90-140 mg/dL plasma
or
or
80-98 mg/dL whole blood
80-125 mg/dL whole blood
For mmol/L locales:
Pre-Meal Targets*
Post-Meal Targets*
5.0-6.1 mmol/L plasma
5.0-7.8 mmol/L plasma
or
or
4.5-5.4 mmol/L whole blood
4.5-6.9 mmol/L whole blood
[C.] Canadian Diabetes Association
Pre-Meal Targets*
Post-Meal Targets*
4.0-7.0 mmol/L plasma
5.0-11.0 mmol/L plasma or
or
3.6-6.3 mmol/L whole blood
4.5-9.8 mmol/L whole blood
*These values are applicable to pre- and post- meal targets for user specific and Diabetes
Type specific targets for Type 1, and Type 2.
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General rules for creating glucose target ranges are as follows:
■ The From and To values represent the lower and upper limits for each Meal Slot
target range
■ Each To value must be greater than or equal to its corresponding From value
■ Before-Meal and After-Meal target ranges can overlap
■ You must specify both the Before-Meal and After-Meal target ranges for each
Diabetes Type
■ Default values for glucose target ranges are provided for Type 1 and Type 2 Diabetes
Types only
■ Global target ranges can be applied to every patient with that Diabetes Type,
as specified in the General Tab of the Patient Setup screen
Figure 2.12
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Notes:
■ Default before-meal and after-meal target ranges are provided for Type 1 and Type 2
diabetes. There are no default target ranges for Gestational diabetes or the three
Custom diabetes types.
■ As you set or change target ranges for each Diabetes Type, you are impacting the
targets that are applied to all patients with that Diabetes Type who use Diabetes Type
targets. This means you are setting the target ranges for viewing and printing Reports
for each individual patient. It also means you are affecting the target ranges that are
applied in the General Tab of the Patient Setup screen.
■ Targets will shift if you switch between Plasma and Whole Blood.
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When you see this: You can do this:
Hypoglycemic
threshold
Modify the Hypoglycemic threshold by entering the desired
number. Please note whether the Hypoglycemic threshold is
displayed in mg/dL (or mmol/L) units and as a Plasma (or Whole
Blood) value.
The Hypoglycemic threshold must be set below the lower limits of
all Before-Meal and After-Meal target ranges.
Depending on locale one of the following default hypoglycemic
threshold settings is provided:
■ 67 mg/dL (3.7 mmol/L) when using plasma values, and 60mg/dL
(3.3 mmol/L) when using whole blood values
or
■ 70 mg/dL (3.9 mmol/L) when using plasma values, and
63 mg/dL (3.5 mmol/L) when using whole blood values.
To change the Hypoglycemic threshold, enter the desired threshold
value in the field. The Hypoglycemic threshold must be from:
■ 50 to 90 mg/dL (2.8 to 5 mmol/L) when using plasma values
or
■ 45 to 80 mg/dL (2.5 to 4.4 mmol/L) when using whole blood
values.
Notes:
■ The Hypoglycemic threshold will change whenever you shift
between Whole Blood and Plasma display options. You may
switch display options in the General Tab of the Preferences
screen. OneTouch® DMS will convert the value automatically.
■ You can customize the hypoglycemic value for individual
patients in the Patient Setup General screen.
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Modify Meter Settings
The Meter Settings main screen lets you modify meter settings that will impact how data is
stored in the meter and displayed in the OneTouch® DMS Reports.
The main screen contains up to six Tabs. They are labeled Clock, General, Schedule, Insulin,
Oral Meds and Targets & Hypoglycemic. Clicking on any of the six Tabs will activate the
desired function.
Note: Some Tabs (or Tab options) may not be available for your meter. Only those that are
available will appear on the OneTouch® DMS screens. When you connect the meter to the PC,
OneTouch® DMS determines which Tab options are available for your meter. Only those
options will be displayed.
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Clock Tab
The Clock Tab lets you set and match the time and date for the meter and your PC
Figure 2.14
You may select only one of the three Clock Tab options. If you select the third option,
you must enter a Date and Time for the meter.
Note: To ensure that glucose readings appear in OneTouch® DMS Reports in the same meal
slot that was used to store the readings in the meter, it is important that the PC clock time
matches the meter clock time.
If the clock times differ, glucose readings that are transferred to OneTouch® DMS may be
displayed in an inappropriate meal slot. If any out-of-target readings appear in the wrong
meal slot, this may lead you to misinterpret the information when tracking and trending data.
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When you see this:
You can do this:
Match the meter clock time with the PC clock time.
Leave the meter clock and PC clock times as they are.
Set the date and time of the meter clock so that it's
different from the time of the PC clock.
To specify the date, modify the information in the
Date and Time fields that appear when this option
is selected, or click on the down arrow. A pop-up
calendar box will appear.
To change the year, click on the year and a set of
up/down arrows will appear. Click on the up/down
arrows until you find the desired year. To change
the month, click on the left/right arrows that appear
on the sides of the calendar box until you find the
desired month. Then click on the desired day.
You may modify the Time field by entering the
desired Time, or by clicking on the hour or minute
values that appear. Then click on the up/down arrows
until you find the desired hour and minute.
Note: If you change the meter clock time, only those
glucose readings taken after you have changed the
time will be affected. Results taken prior to the
change are not affected.
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General Tab
The General Tab lets you specify many of the settings that control how meter readings are
different meters.
For each General Tab option, select the desired entry from each of the drop-down menus in
the displayed fields.
Figure 2.15
Notes:
■ Figure 2.15 is a view of a OneTouch® UltraSmart® Meter setup screen
■ Not all options are available for all meters
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When you are using a
OneTouch® UltraSmart®
Meter and you see this:
You can do this:
Language
Beep
Specify the language the meter uses to display messages.
Turn meter audio cues ON or OFF. Audio cues are used to
confirm the meter has performed a function or to alert you
to a message.
Cholesterol Units
Display cholesterol, triglycerides, and glucose readings as
either mg/dL (milligrams per deciliter) or mmol/L
(millimoles per liter).
Time Format
Display times either in AM/PM format or 24-hour format
(for example, 6:00 PM is 18:00 in 24-hour format).
Date Format
Display dates either in mm/dd/yy format or dd/mm/yy
format (mm is the month, dd is the day, and yy is the year).
Start Week on
Meter Average Period
Specify either Sunday or Monday as the first day in the
week.
Modify the 14-day glucose readings average to 7, 30, 60 or
90 days. The average will appear next to the most recent
reading.
Insulin Pump Used
Specify if an insulin pump is used.
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Schedule Tab
The Schedule Tab lets you customize the start and end times for the 7 pre-defined Meal Slots
that are stored in the meter (see Figure 2.16). The meter will tag and record all meter readings
with a Meal Slot designation. Each Meal Slot start time begins when the previous one ends.
So when you change the From time of one Meal Slot, OneTouch® DMS automatically changes
the To time of the previous Meal Slot.
Note: This Tab is only available when connecting a OneTouch® UltraSmart® Meter.
Figure 2.16
Note: To ensure that glucose readings appear in OneTouch® DMS Reports in the same meal
slot that was used to store the readings in the meter, it is important that the meal schedule
stored in the meter matches the schedule stored for that patient in OneTouch® DMS. If you
change the schedule stored in the meter, ensure that the schedule for that patient in
OneTouch® DMS is changed as well.
If the schedules don't match, glucose readings that are transferred to OneTouch® DMS may be
displayed in an inappropriate meal slot. If any out-of-target readings appear in the wrong
meal slot, this may lead you to misinterpret the information when tracking and trending data.
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When you see this:
Before-Breakfast
After breakfast
Before-Lunch
After-Lunch
You can do this:
Specify the time periods for any Meal Slot. Click on the up/
down arrows to get to the desired From time for each Meal
Slot. The corresponding To time of the previous Meal Slot
will be updated automatically.
Before-Dinner
After-Dinner
Night
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Insulin Tab
The Insulin Tab lets you add new Insulins to the Types that are already stored in the meter
Note: This Tab is only available with a OneTouch® UltraSmart® Meter.
Figure 2.17
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When you see this:
You can do this:
Existing Insulin Types
Display/list the Insulin Types already available with the
meter.
Additional Insulin Types
Add up to 11 additional Insulin Types.
Select Favorite Insulin Types Select 3 Insulin Types (from either of these lists) to be
stored in the meter as Favorite Insulin Types. This will
make it easier to enter and record Insulin units in the meter
memory.
Fields will appear for the 3 Favorite Insulin Types. Click on
the down arrow in each field. A drop-down menu of Insulin
Types will appear. Select the desired option for each
Favorite Insulin Type.
Oral Meds Tab
The Oral Meds Tab lets you add new Medications to the Types that are already stored in the
Note: This Tab is only available with a OneTouch® UltraSmart® Meter.
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Figure 2.18
When you see this:
You can do this:
Existing Medications
Display/list the Oral Medication Types (Pills A through E)
already available with the meter.
Additional Medications
Add up to 10 additional Oral Medication Types.
Select Favorite Medications Select up to five Oral Medication Types from either of these
lists to be stored in the meter as Favorite Oral Medication
Types. This will make it easier to enter and record
medication doses in the meter memory.
Fields will appear for the five Favorite Oral Medication
Types. Click on the down arrow in each field and select the
desired option from the drop down menu.
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Targets & Hypoglycemic Tab
The Targets & Hypoglycemic Tab lets you set the Before-Meal and After-Meal glucose target
General rules for creating glucose target ranges are as follows:
■ The From and To values represent the lower and upper limits for each Meal Slot target
range
■ Each To value must be greater than or equal to its corresponding From value
■ Before-Meal and After-Meal target ranges can overlap
■ The From values for any Before-Meal and After-Meal target ranges must be greater
than the Hypoglycemic threshold
Note: This Tab is only available with a OneTouch® UltraSmart® Meter.
Figure 2.19
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Part 3: Diabetes Management
■ Download (Transfer) Meter Readings
• Connecting a Meter to your PC
• Transferring Meter Readings
■ Assigning Meter Readings to the database
■ Clear Meter Readings
■ View and Manage Data Records and Reports
• General Report Information
• Report Formats
• Logbook Report
• Day View Screen
• Glucose Trend Report
• Pie Chart Report
• Summary Report
• Standard Day Report
• Health Checks Report
• Health Checks Detail Screen
• Average Readings Report
• Insulin Report
• Exception Report
• Data List Report
• Histogram Report
■ Printing, Faxing, and E-Mailing Reports
■ Modifying Data Records
• Rules for Modifying Data Records
• Editing, Omitting, and Deleting Data Records
■ Manually Enter Results
• Rules for Adding Data Records Manually
• Glucose
• Insulin
• Oral Meds
• Exercise
• Food
• Health Records
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Download Meter Readings
Glucose readings transferred from the meter are saved in the database. Any Date and Time
tags and any Comments or Event Markers associated with a reading are also transferred.
Event Markers impact how glucose readings are organized and displayed in Program Reports.
Once readings have been transferred, you may clear the readings from the meter memory.
Before you can transfer readings or clear readings from the meter memory, you must first
establish communication between your PC and the meter. Communication steps are covered
below. Please note the following as you establish communications between the meter and
your PC:
■ It makes no difference which language the meter is using to display readings.
OneTouch® DMS is designed to work with any language you have selected for the
display.
■ Only one meter can communicate with OneTouch® DMS at any given time.
■ You may click on the Cancel button at any time to stop the process.
■ If the meter Clock time differs from the PC Clock time by more than 15 minutes, a
message box will appear. It will instruct you to make sure the PC and meter Clock
times are the same and accurate.
Caution: If you will be transferring readings from more than 1 meter (for example, one
meter at home and one at work), make sure all meter clock times match the PC clock
time. This will help ensure that your results can be compared to one another and are
accurate.
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Connecting a Meter to Your PC
1. Connect the round stereo plug jack on the OneTouch™ Interface Cable to the meter
data port. Firmly push the cable until it clicks into place. If your OneTouch® Meter uses
an adapter in place of a data port, first connect the round stereo plug jack of the Cable
to the adapter. Then connect the other end of the adapter to the meter test strip port.
OneTouch® Meters that use adapters in place of data ports include:
■ OneTouch® FastTake® Meter
■ OneTouch® PocketScan® Meter
■ OneTouch® EuroFlash® Meter
■ OneTouch® SmartScan™ Meter
2. Connect the other end of the OneTouch™ Interface Cable to one of the available COM/USB
ports on your PC.
3. Make sure the COM port number matches the selection you made in the General Tab on
the Preferences screen. Or, select the Autosearch option in the General Tab. This is the
default setting. With the Autosearch option, OneTouch® DMS will try to locate the correct
COM port where you connected the meter.
4. In the lists below, find the meter that you are connecting and turn the meter ON or OFF
as noted. A visual of the meter types will appear on the OneTouch® DMS screen to help
guide you.
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If you are connecting one of these meters:
You should do this:
OneTouch® BASIC® Meter (with data port)
OneTouch® BASIC® Plus Meter
Turn the meter ON before
communicating.
OneTouch® Profile® Meter
OneTouch® II Meter
OneTouch® SureStep® Meter (with data port)
OneTouch® SureStep® Plus Meter
OneTouch® GlucoTouch® Meter (with data port)
OneTouch® GlucoTouch® Plus Meter
OneTouch® UltraSmart® Meter
OneTouch® FastTake® Meter
OneTouch® PocketScan® Meter
OneTouch® EuroFlash® Meter
OneTouch® SmartScan™ Meter
OneTouch® Ultra® Meter
OneTouch® Ultra®2 Meter
InDuo® Meter
Turn the meter OFF before
communicating.
If you don't see your meter listed, refer to the Owner's Booklet for that meter to check if it is
supported by this version of the Software, and for instructions on whether to turn the meter
ON or OFF before communicating.
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Transferring Meter Readings
Once you have successfully connected the meter to your PC, you can complete the Download
1. Click on the Download Meter Readings icon on the home screen.
2. Click on the Download Meter Readings button on the Instruction screen when you are
ready.
Note: If you selected Show Instructions for Getting meter readings in the General Tab of
the Preferences screen, instructions will appear to guide you through the Download Meter
select the Don't show these instructions again option on the Program screen. Or you may
go to the General Tab of the Preferences screen and deselect the Show Instructions for
Getting meter readings.
Figure 3.0
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Assigning Meter Readings to the Database
Readings transferred from a meter must always be linked to a patient name in the OneTouch®
the meter readings in the General Tab on the Preferences screen, OneTouch® DMS will
automatically try to assign meter readings to the same patient you transferred its readings
to the last time. OneTouch® DMS keeps track of meter-patient assignments for every transfer
by checking a unique ID number that's stored in the meter memory.
Figure 3.1
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The rules for assigning meter readings to the database are as follows:
■ You may transfer readings from a particular meter to the same patient as the previous
transfer, a new patient, or a Guest patient.
■ If you want to transfer readings from a meter to a different patient than before, you
must have selected Require name confirmation to get the meter readings in the
General Tab of the Preferences screen. You will be prompted to select a new patient
name. Scroll through the names in the Patient field and select the desired one. If you
do not see the patient name you are looking for, you may click on the Add New
Patient link to create a new name.
■ A Guest patient is a permanent entry in the OneTouch® DMS database. It serves as a
generic patient name. For example, you can transfer meter readings to the Guest
patient name for anyone for whom you want to generate a report but for whom you
don't care if their records are saved in the database. Previous Guest entries are deleted
from the database every time you start up the Software and each time you transfer
new readings to the Guest patient.
■ You may stop the transfer process by clicking on the Cancel button.
Notes:
■ If you are a new OneTouch® DMS user with a blank (empty) database, only the Guest
patient name exists in the database. This means you will have to click on the Add New
Patient button to create a new patient name for the meter transfer.
■ If meter readings are not successfully transferred, an on screen message box will
prompt you to check the meter/cable connections. For other meter communications
problems, see Appendix C: Troubleshooting.
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After readings are transferred from a device and saved to a patient file, OneTouch® DMS will
display the following information:
1. Total number of results transferred
2. Number of duplicate results
3. Number of unsuitable results. A result is reported as unsuitable when the record
transferred from the device is invalid. Some examples of unsuitable results include:
■ The record is missing date or time information.
■ The record date is invalid (e.g. the 13th month in the year).
4. Number unsupported results. Unsupported results are valid result types that are either
not currently shown in OneTouch® DMS reports or include more information than
expected. Some examples of unsupported results are:
■ A new type of record, e.g. measuring lung capacity.
■ A temperature value that is tagged to a glucose meter reading.
Both of these examples are theoretical. The first describes a record type that is not currently
shown in OneTouch® DMS reports. The second describes a result with too much information.
In both examples, the data is stored in OneTouch® DMS, but not displayed in a current
OneTouch® DMS report. Unsupported results may be viewed if a software driver has been
installed on your PC that lets you display the data in a special report format. (See Add-in
Reports under View and Manage Reports and Data Records).
Caution: OneTouch® DMS assumes that a meter is associated with only one patient at
a time. So when a transfer takes place, all readings are assumed to belong to that one
patient. If you plan to have more than one patient use the same meter, make sure to clear
the meter readings between transfers. This will ensure that data for different patients are
not intermingled. Refer to the Clear Meter Readings section for information about clearing
meter readings.
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Clear Meter Readings
Once you transfer readings to the database, you can clear the readings from the meter
memory. All readings will be permanently erased from the meter. Clearing meter readings
follows a similar process to Download Meter Readings.
1. Connect the round stereo plug jack on the OneTouch™ Interface Cable to the meter data
port. Firmly push the cable until it clicks into place. If your OneTouch® Meter uses an
adapter in place of a data port, first connect the round stereo plug jack to the adapter.
Then connect the other end of the adapter to the meter test strip port. OneTouch® Meters
that use adapters in place of data ports include:
■ OneTouch® FastTake® Meter
■ OneTouch® PocketScan® Meter
■ OneTouch® EuroFlash® Meter
■ OneTouch® SmartScan™ Meter
2. Connect the other end of the OneTouch™ Interface Cable to one of the available COM
ports on your PC.
3. Make sure the COM port number matches the selection you made on the General Tab
of the Preferences screen. Or, select the Autosearch option on the General Tab. If the
Autosearch option is selected, OneTouch® DMS will try to locate the correct COM port
where you connected the meter.
4. Find the meter that you are connecting from the lists below and turn the meter ON or OFF
as noted. A visual of the meter types will appear on the OneTouch® DMS screen to help
guide you.
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If you are connecting one of these meters:
You should do this:
OneTouch® BASIC® Meter (with data port)
OneTouch® BASIC® Plus Meter
Turn the meter ON before
communicating.
OneTouch® Profile® Meter
OneTouch® II Meter
OneTouch® SureStep® Meter (with data port)
OneTouch® SureStep® Plus Meter
OneTouch® GlucoTouch® Meter (with data port)
OneTouch® GlucoTouch® Plus Meter
OneTouch® UltraSmart® Meter
OneTouch® FastTake® Meter
OneTouch® PocketScan® Meter
OneTouch® EuroFlash® Meter
OneTouch® SmartScan™ Meter
OneTouch® Ultra® Meter
OneTouch® Ultra®2 Meter
InDuo® Meter
Turn the meter OFF before
communicating.
If you don't see your meter listed, refer to the Owner's Booklet for that meter to check if it is
supported by this version of the Software, and for instructions on whether to turn the meter
ON or OFF before communicating.
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Completing the Clear Meter Readings Process
Once you have successfully connected the meter to your PC, you can complete the Clear
1. Click on Meter on the Menu Bar. Select Clear Meter Readings from the drop-down menu.
2. Click on the Clear Meter Readings button in Step 3 below when you are ready.
Figure 3.2
Note: If you selected Show Instructions for Clearing Meter in the General Tab on the
Preferences screen, instructions will appear to guide you through the Clear Meter Readings
process. If you do not want to see these reminder steps in the future, select Don't show these
instructions again on the OneTouch® DMS screen. Or you may go to the General Tab of the
Preferences screen and deselect Show Instructions for Clearing Meter.
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View and Manage Reports and Data Records
General Report Information
OneTouch® DMS lets you view and analyze glucose readings over different time periods.
glucose readings and other health data in a different way.
Data may be viewed as plasma or whole blood values. Each Report clearly indicates which
values are used in the display. Keep in mind that glucose values, target ranges, and the
Hypoglycemic Value will be adjusted according to the display option you choose.
If you have more than one insulin Regimen, be sure you have the right one in place for the
selected Date Range.
Figure 3.3
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To view Program Reports you have several options:
■ OneTouch® DMS will display a Favorite Report directly after readings are transferred
from a meter. You can set the Favorite Report in the Report Options Tab on the
Preferences screen.
■ Click on the View Reports icon on the home screen. This will take you to the Choose
Your Report main screen where an icon will appear for each of the 11 available Reports.
Click on any of the buttons to display the desired Report. To view the Favorite Report,
click on the View Favorite Report link. From the Choose Your Report main screen
you can select one or more Reports for printing by clicking on any number of the
Select boxes that appear under the Report buttons. Then click on the Print Selected
Reports button.
■ Click on the Clipboard icon in the Tool Bar. This will display the Favorite Report.
■ Click on Reports in the Menu Bar. Then select the desired Report from the drop-down
menu. This will display the desired Report.
■ While displaying the current Report, you can always choose to view another Report,
or change the Date Range for viewing the same Report.
• To change the Date Range, you may either select one of the pre-defined Date
Ranges from the drop-down menu, or customize your own Date Range. To
customize the Date Range, modify the dates in the From and To boxes or click
on either of the down arrows. A calendar box will appear where you can modify
either date. You must click on Apply before the Report will appear for the new
Date Range.
• To change the Report, click on the down arrow in the Report field, and select a
new Report format. You must click on Apply before the new Report will appear.
Some Reports may be larger than the current OneTouch® DMS screen. Use the scroll bar on
the right to move down to the bottom part of the Report if necessary.
To enlarge your screen for viewing Reports you may click on the Maximize button on the top
right of the OneTouch® DMS screen.
Note: Several Reports include the percentage of glucose readings that are outside and
within the target ranges. You may note that some percentages do not add up to exactly
100%. This is due to “rounding error” and does not reflect on the accuracy of the calculations
or the OneTouch® DMS.
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Viewing Additional Data
The Software database may include additional data records that cannot be displayed in
existing OneTouch® DMS reports. These records may have been transferred from a newer
OneTouch® Meter or a device from an authorized vendor. When additional records exist for a
given date range and a software driver has been installed on your PC that lets you display the
data in a special report format, OneTouch® DMS will provide the following cues:
■ A hyperlink for an Add-in Report will appear at the bottom of relevant OneTouch®
DMS reports. Click on the hyperlink to view these records.
■ From the Reports command on the Menu bar, the drop down list of available reports
may include an Add-in Reports option that will take you to the “Select A Report”
screen. This screen will include links to any Add-in Reports that were detected by
OneTouch® DMS during application startup, and where the user can select the date
range and/or patient name.
■ On the Choose Your Report screen, a hyperlink for Add-in Reports will be displayed
if any Add-in Reports were detected by OneTouch® DMS during application start up.
Rules for Viewing Additional Data
■ The structure and content of Add-in Reports are defined by the software driver for
the new device, and are not subject to the rules for displaying existing OneTouch®
DMS reports.
■ The Statistics Panel content will not include data that are shown in Add-in reports,
unless the data is also included in existing OneTouch® DMS reports.
■ Add-in Reports cannot be faxed or e-mailed through OneTouch® DMS v2.3.1.
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Using ToolTips (the “hover-over” feature) when viewing Reports
ToolTips provide an easy way to display
information that's tagged to a particular data
value on a Report screen. This OneTouch® DMS
feature is also very useful when viewing results
that are represented by symbols rather than
numbers, or that are very close to one another
on the screen. To activate ToolTips, move the
mouse pointer to a particular data value.
A message box will appear with Date, Time,
Comments, and other information depending
on the result type.
■ Using ToolTips with Insulin Doses will also display the Insulin Type.
■ Using ToolTips with Exercise icons will also display the duration and intensity of the
exercise.
Note: Remember that selected Reports (Logbook, Summary, Standard Day, and Day View)
will display records for meal slots that cross the midnight hour as falling in the same day as
the Before-Breakfast slot that preceded it. However, ToolTips will show the actual date of the
readings.
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Report Header
A Header appears at the top of every printed Report.
The Header includes:
■ Report Name
■ Patient Name
• The name of the patient covered by the Report
■ Date Range
■ Report Date
• The calendar date the report was generated
■ Glucose Units
• Specifies if mg/dL or mmol/L units were used in the Report
■ Plasma or Whole Blood values
• Specifies if plasma or whole blood values were used in the Report
■ Patient's Age and Sex - if entered in Patient Setup
■ Patient's Doctor
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Statistics Panel
A statistics panel is included in all reports except for the Insulin, Health Checks, Exception
Reports, and any Add-in Reports. The Panel provides a quantitative summary of the data
that is included in a particular Report.
When you see this in the
Statistics Panel:
It means this:
Glucose Average
% Within Target
The average of all glucose readings in the Report.
The percentage of glucose readings in the Report that
are within the Before-Meal and After-Meal target
ranges.
# of Glucose Readings
The total number of glucose readings included in
the Report. Omitted and Deleted readings are not
included in the calculations.
Number of Hypo Readings
Standard Deviation
The total number of readings that were at or below the
Hypoglycemic threshold.
A measure of the variability (spread) between
individual glucose readings and the Glucose
Average calculated above. The higher the variability,
the higher the standard deviation.
Target Type
Specifies the Diabetes Type for the patient covered
by the Report and whether the results are compared to
global targets or personal targets.
Before-Meal and After-Meal Specifies the glucose target ranges and Hypoglycemic
Targets, and Hypoglycemic
Settings
threshold used for reporting purposes. You may click
on the text links to go to the Global Targets Tab of the
Preferences screen, or the Patient Setup if personal
settings are in use, to modify the settings.
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Footnotes
A footnotes link will appear at the bottom of any Report when glucose readings covered in
the Report Date Range were:
■ Above the linear range of the meter that recorded the reading. These readings are
designated as HIGH.
■ Below the linear range of the meter that recorded the reading
■ Modified from their original values
■ Omitted from the Report
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Colors and Shading in Reports
Several Reports use color, shading and typefaces to display data or to differentiate data when
viewing or printing Reports.
Viewing Reports:
■ The following reports use separate cell colors and bold type to highlight individual
readings that are outside the target ranges: Pie Chart, Logbook Report, Data List
Report, Summary Report, and the Day View screens.
■ Different cell colors are used for above target readings, below target readings, and
hypoglycemic readings. A legend that explains the meaning of the colors will appear
on every Report that has out-of-target readings.
■ Insulin doses that were transferred from a meter are highlighted in regular type. Doses
that were taken according to a OneTouch® DMS Regimen will appear in bold type.
■ Several Report graphs also show the Overall (Target) Range as a shaded gray band.
Printing Reports:
■ Reports may be printed in color or black and white.
• Color printing: Identical color schemes are used for viewing and printing
reports.
• Black and white printing: In the Logbook Report, the Data List Report,
the Summary Report, and Day View screens, out-of-target readings are
highlighted as bold italics. The Pie Chart Report uses fill patterns to differentiate
out-of-target and within-target breakdowns. A legend that explains the meaning
of the different fill patterns will appear on every Report that has out-of-target
readings.
■ The default setting for printing is color. To change this setting, deselect color print
from the File, Print Options menu.
■ The Overall (Target) Range will appear as horizontal dashed lines.
■ Insulin doses that were transferred from a meter are highlighted in regular type. Doses
that were taken according to a OneTouch® DMS Regimen will appear in bold type.
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Choose Your Report
Logbook Report
The Logbook Report displays daily glucose readings and other data in a logbook format
into Meal Slots. Insulin, carb, exercise, and Health Note data are also included. This Report
helps you easily track glucose with health related data that can impact glucose readings.
Out-of- target glucose readings are displayed by colored cells, helping to easily spot trends
relative to a particular time of day.
Figure 3.4a
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Sorting Data
The Logbook Report may be sorted by date from most recent to oldest, or vice versa.
The default order is most recent to oldest. Click on the arrow next to the word Date on the
top left of the Report to change the order.
Modifying Data
You may modify data records while viewing the Logbook Report. Click on any glucose, insulin,
3.4b) where you can add comments or change the meal slot tagged to the reading. Please see
the sections on Modifying Data Records and Manually Enter Data for more information on
modifying or adding data records.
Assigning Data to a Meal Slot
Data are grouped into Meal Slots. Times for each Meal Slot are set in the Schedule Tab of the
Patient Setup screen. The Meal Slots are as follows:
■ Before-Breakfast
■ After-Breakfast
■ Before-Lunch
■ After-Lunch
■ Before-Dinner
■ After-Dinner
■ Night
The Logbook Report groups the data further into “Breakfast”, “Lunch”, “Dinner”, and “Night”
categories. Glucose readings will appear in their appropriate Meal Slot. Insulin, carb, exercise,
and health note data will be grouped into the “Breakfast”, “Lunch”, “Dinner” and “Night”
Slots only.
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Glucose Readings
■ Glucose readings are organized by Meal Slot. Times for Meal Slots are set in the
Schedule Tab of the Patient Setup screen.
• Multiple glucose readings for the same Meal Slot in any given day will be
displayed as sequential logbook entries within the same Date.
• All records in the Before-Breakfast through Night meal slot series will be
displayed sequentially with the date of the Before-Breakfast start time.
This includes records that may occur after midnight.
■ Readings higher than 600 mg/dL (or 500 mg/dL for the OneTouch® SureStep®/
GlucoTouch®/GlucoTouch® Plus Meters) are displayed as HIGH in the Report. HIGH
values will be converted to 601 mg/dL and 501 mg/dL (for OneTouch® SureStep®/
GlucoTouch®/GlucoTouch® Plus Meters) when used in calculations. If the display units
are in mmol/L, the corresponding converted values are 33.4 mmol/L and 27.8 mmol/L.
■ Readings lower than 20 mg/dL (1.1 mmol/L) for OneTouch FastTake®/ PocketScan®/
EuroFlash®/SmartScan™/ OneTouch® Ultra®/ OneTouch® Ultra®2/ OneTouch® UltraSmart®
and InDuo® Meters, are displayed as LOW in the Report. LOW values will be converted
back to their recorded values when used in calculations.
■ Readings outside the Before-Meal and After-Meal target ranges, or below the
Hypoglycemic threshold are highlighted by bold type and differentiating cell colors.
A dynamic legend that explains the meaning of the colors will appear on the bottom
of the Report.
■ The Total Number of glucose readings, the Average Glucose Level, and the Within
Target % will appear at the bottom of each Meal Slot.
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Insulin Data
Insulin doses are organized into Breakfast, Lunch, Dinner and Night and will appear as
abbreviations within the column labeled Meds. The abbreviations for the corresponding
Insulin Types appear in a legend:
■ Insulin doses that were transferred from a meter are highlighted in regular font.
Insulin doses that were taken according to a OneTouch® DMS Regimen will appear
in bold font.
Carb Data
The total carb units for that Meal Slot are displayed within the column labeled Carbs.
Exercise Data
An Exercise icon will appear in the column labeled Other if any Exercise results are recorded
in that slot. A legend descriptor for the icon will appear at the bottom of the Report.
Health Notes Data
A Heart icon will appear in the column labeled Other if there are Health Notes recorded for
that Meal Slot. A legend descriptor for the icon will appear at the bottom of the Report.
Comments
A Note icon will appear in the column labeled Cmnt if any Comments are tagged to any
record appearing in that row of the Report.
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The Day View screen of the Logbook Report
you display detailed information for any day in the Report. Multiple results for any Meal Slot
will be included, as well as other Food, Exercise, and Health Record data that does not appear
in the Logbook Report.
Figure 3.5
You may also modify data records by clicking on any of the Time or Comment links associated
with any row of the Report. When you click on a link, OneTouch® DMS takes you to the Record
Details screen where you can modify data records. Please see the sections on Modifying Data
Records and Manually Enter Data for more information on modifying or adding data records.
■ To access the Day View screen from the Logbook Report, click on any of the Date links.
The Day View screen for that particular day will be displayed.
■ Data records are grouped by the following Meal Slots:
• Breakfast
• Lunch
• Dinner
• Night
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■ Within each Meal Slot grouping, records are ordered chronologically from oldest to
most recent. The order may not be changed in the Day View screen.
■ Clicking on Time links associated with any data record will take you to the Record
Details screen where you can modify data records. Data entry fields will be pre-filled
with the existing data record. You may make modifications as desired.
■ Similar to other OneTouch® DMS Reports, glucose readings outside the Before-Meal
and After-Meal target ranges or below the Hypoglycemic Value will be highlighted in
bold type and cell color.
■ Comments will appear in the Comments column for any data record that has been
tagged. Clicking on Comment links associated with any data record will take you to
the Record Details screen where you can modify data records. Data entry fields will
be pre-filled with the existing data record. You may make modifications as desired.
■ New data records may be added from the Day View screen. Simply click on the
Glucose, Insulin, Medications, Exercise, Food, or Health icons on the top right
of the screen. This will take you to the appropriate Manual Entry screen.
■ The Status of any special data records is displayed in the Status column as follows:
• “Added” if the data record was entered manually
• “Omitted” if the data record is marked for omission from Reports and calculations
• “Edited” if the data record has been modified. (If a data record is “Edited” and
then “Omitted”, the Status is “Omitted”.)
■ The Day View screen may be printed.
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Glucose Trend Report
The Glucose Trend Report displays daily glucose readings for a selected Date Range (see
Figure 3.6). This Report helps you easily track changes in glucose readings from day to day.
■ Glucose readings are displayed as dots on an X-Y graph. Each reading is connected to
the next with a dashed line.
Note: The dashed line that connects blood sugar readings in this graph does not
reflect actual glucose levels. Blood sugars can go high or low throughout the day
especially around mealtimes, medication or exercise. Actual testing before and after
these events is required to get a better picture of how they affect your sugar levels.
■ Readings will appear in chronological order from oldest to most recent. The X-axis
represents the date and time of the reading and the Y-axis represents the actual
glucose level. All glucose readings for a particular day are displayed. When printing the
Glucose Trend Report, readings are displayed as dots and are connected by solid lines.
■ The shaded gray area on the graph represents the Overall (Target) Range. Any readings
that fall above or below the shaded gray area are considered outside of this range.
When printing the Glucose Trend Report, the Overall (Target) Range limits will appear
as horizontal dashed lines.
■ You may point to any dot to display the value, Date, Time, Slot and Comments tagged
to that result.
Figure 3.6
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Pie Chart Report
The Pie Chart Report displays the percentage of glucose readings that fall above, below and
within each Before-Meal and After-Meal target range. This Report helps you easily see how
■ A total of eight pie charts will appear in the Report. These represent the Before-Meal
and After-Meal breakdowns for each Meal Slot , one for Night and one for Overall
Target Range.
■ Pie charts for each Before-Meal and After-Meal pairing will appear side by side. This
helps you scan for trends within a particular Meal Slot.
■ Chart pairings are also stacked vertically so you can compare Before-Meal percentages
and After-Meal percentages across all Meal Slots.
■ The Pie Chart Report uses applicable Before-Meal and After-Meal target ranges to
display an Overall Total range. The Overall Total pie chart provides the percentage
breakdowns using all glucose readings within and outside the Overall (Target) Range.
Figure 3.7
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Summary Report
The Summary Report provides an overview for quick analysis of glucose readings and related
Glucose Trend Report, and an overview of the Pie Chart Report. A link to a Statistics Panel is
also included. Only the Logbook portion is shown below.
Figure 3.8
Note: All records in the Before-Breakfast through Night meal slot series will be displayed
sequentially with the date of the Before-Breakfast start time. This includes records that may
occur after midnight.
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Standard Day Report
This Report helps you easily identify patterns in glucose readings by time of day.
■ Glucose readings are displayed as dots on an X-Y graph. Readings from the entire date
range will be plotted in one graph. The X-axis represents the time of the reading and
the Y-axis represents the actual glucose level.
■ The shaded gray area on the graph represents the Overall (Target) Range. Any readings
that fall above or below the shaded gray are considered outside of this Overall (Target)
Range. When printing the Standard Day Report, the Overall (Target) Range limits will
appear as horizontal dashed lines.
■ You may use ToolTips to display the value, Date, Time, Slot and Comments tagged to
any result.
Figure 3.9
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Insulin Report
The Insulin Report displays average glucose readings, insulin units, and carbohydrates by
glucose readings, insulin dosing, and carbohydrate intake.
The Insulin Report is composed of two graphs that are stacked on top of one another. The
same X-axis (Breakfast, Lunch, Dinner and Night Meal Slots) is used for both graphs. The Y-axis
represents the actual glucose, insulin or carb value.
■ The top graph displays the average glucose reading by Meal Slot. Glucose averages are
represented as dots and are connected by a dashed line. Note: The dashed line that
connects average blood sugar readings in this graph does not reflect actual average
glucose levels.
■ The bottom graph displays average insulin units and carb intake by Meal Slot. Each
insulin and carb average is represented as a separate bar. If there are multiple Insulin
Types for any Meal Slot, the averages will appear as side-by-side bars. Only Insulin
Injection and Bolus amounts are used in calculating the averages. Pump Daily Total
amounts are not included. Insulin data transferred from a meter or entered manually
for any Meal Slot will override any insulin units defined in the Regimen Tab of the
Patient Setup screen. Colors will be used to differentiate insulin averages for each
insulin type, and to differentiate insulin averages from carb averages.
Figure 3.10
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Health Checks Report
The Health Checks Report displays results from diabetes-related tests and exams (see Figure
3.11). Results may be from doctor exams, lab tests, and other at-home tests. This Report helps
you easily monitor how other health factors are impacted by diabetes.
■ The Health Checks Report includes the following result types:
• Cholesterol (HDL, LDL, and Total)
• Triglycerides
• Microalbumin
• Ketones
• HbA1c
• Height
• Weight
• Blood Pressure
• Dr. Visit (Office Visit, Eye Exam, Foot Exam)
■ For each Health Checks Result Type (for example, Ketones), the corresponding Value
and Date will appear.
■ Multiple results may exist for any Result type but only the most recent result is
displayed. However, the Health Checks Detail screen lets you view all results for a
on any of the result type links. The screen will display all records for a given result type
in both log and graph format.
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Average Readings Report
The Average Readings Report displays glucose averages by Meal Slot, exercise period, and
are impacted by meals, exercise, and day.
Glucose averages are presented in 3 separate bar charts that are stacked vertically.
■ The top chart displays glucose averages by Meal Slot for each day of the week. The
X-axis represents the day of the week and the Y-axis represents the glucose average.
■ The middle chart displays glucose averages by Meal Slot. The X-axis represents the
Breakfast, Lunch, Dinner, and Night Meal Slots, and the Y-axis represents the glucose
average. Before-Meal and After-Meal period averages are displayed as side-by-side
bars for each Meal Slot.
■ The bottom chart displays glucose averages by Exercise period for each day of the
week. Readings you have tagged with exercise comments are displayed here. The
X-axis represents the day of the week and the Y-axis represents the glucose average.
Before Exercise, During Exercise, and After Exercise period averages are displayed as
side-by-side bars for each day of the week.
Figure 3.13
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Exception Report
The Exception Report displays key diabetes-related information for all patients in the
may need to be managed more closely. It can also be used to document improved standards
of care in a practice. Finally, Reports can be generated for subsets of patients, i.e. those under
a given insurance plan. If you enter insurance information for each patient, you can run a
report including all patients with a given carrier.
Report data may be sorted by the following criteria by clicking on the sort arrow in the correct
column:
■ Patient Name
■ Total number of glucose readings in the date range
■ Percentage of glucose readings below the target ranges
■ Percentage of glucose readings above the target ranges
■ Total number of hypoglycemic readings
■ HbA1c
• By Value or Date
■ Dr. Visit by Date
■ Eye Exam
■ Foot Exam
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Data List Report
The Data List Report displays a sequential list of all glucose, insulin, food, exercise, and other
Edited, Omitted, or Added Status tags will be included. This Report helps you easily monitor
all relevant data for any patient in the database.
Note: While insulin values entered manually or transferred from a meter are displayed in the
Data List Report, insulin regimen values are not. Please refer to the following summary table
to review how insulin values are displayed in the Data List Report.
Source of Insulin Data
Transferred from a meter
Added manually in OneTouch® DMS
Insulin Regimen
Displayed in the Data List Report
YES
YES
NO
■ Data may be sorted by the following:
• Date/Time
• OneTouch® DMS recognizes the date and time of glucose results based
on how they were tagged by the meter. In some cases, meter date and
time may have been incorrectly set by the user so that the calendar
date sequence of results may not match the actual order that the tests
were taken.
• In the Data List Report (“Since last transfer”), you have the option to
display glucose results in the order that the tests were taken, rather
than by calendar date. This feature is the default option in the Software.
This feature is not available if you have transferred results from a
OneTouch® UltraSmart® Meter.
• To view and print Data List Reports in calendar date order, first deselect
this option in the Report Options tab under Preferences. Then select the
“Since last transfer” Data Range under Data List Reports.
• Result Type
• Meter Serial Number (if included in the Report parameters)
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■ You may also modify data records from within the Data List Report by clicking on
any of the date or time links associated with any result type. When you click on a link,
OneTouch® DMS takes you to the Record Details screen with the appropriate Tab
already selected. Please see the sections on Editing Data Records and Manually Enter
Data for more information on modifying or adding data records.
■ Glucose readings outside the Before-Meal and After-Meal target ranges, or below
the Hypoglycemic Value are highlighted by bold type and differentiating cell colors.
A legend that explains the meaning of the colors will appear on the bottom of the
Report.
Figure 3.15
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Histogram Report
The Histogram Report highlights before-meal and after-meal patterns together with glucose
frequency of glucose readings that fall within and outside a set of ranges.
■ Glucose readings from Before-Meal, After-Meal and Night slots are presented as
stacked bars on an X-Y chart. The X-axis represents the pre-defined glucose ranges
and the Y-axis represents the total number of glucose readings in a Meal Slot, for that
particular range.
Figure 3.16
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®
Printing, Faxing and E-Mailing OneTouch DMS Reports
OneTouch® DMS helps you print all Reports for long-term record keeping. This includes the
ability to print the Day View screen and the Health Checks Drill-Down screen.
You can also fax and e-mail Reports to other people with whom you want to share the data.
To print any Report:
You have several options for printing reports.
1. Print directly from a report
• Display the Report, click on the File Menu Bar Command, and then select Print
Report from the drop-down menu, or
• Simply click on the Printer icon on the Tool Bar.
2. Print without viewing first
• From the Choose Your Report main screen, click on any number of the Select
boxes that appear under the Report buttons.
• Click on the Print Selected Reports button to print the desired Reports.
The default setting for printing is color. To change this setting, deselect color print from the
File, Print Options menu.
Printing Add-in Reports
Add-in reports can be printed directly from the report through the browser printing feature.
Add-in reports cannot be printed without viewing first.
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To fax any Report:
1. Display the Report in the Choose Your Report main screen
2. Click on the Telephone icon on the Tool Bar. A Fax cover sheet will appear.
3. Follow the information in the table below to identify which fields require entries and
which are optional
If you see this:
Date
The information is:
Required
Comments:
Pre-filled
Pre-filled
---
Time
Required
Recipient's Name
Recipient's Phone Number
Receiving Fax Number
Optional
Optional
---
Required
The Program automatically stores
up to five fax numbers. Select a
number from the drop-down
menu.
Sender's Name
Required
---
---
Sender's Telephone Number Required
Notes Optional
The sender can add a text message
of up to 100 characters.
4. Click Send
Note: You can only fax from OneTouch® DMS if your PC has a connected fax modem.
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To e-mail any Report:
1. Display it first in the Choose Your Report main screen
2. Click on the Letter icon on the Tool Bar. An e-mail message will appear with your report
included as an attachment.
• Enter the e-mail address, a short message, and then send.
Notes:
■ Guest patient data in any Report cannot be e-mailed.
■ You can only e-mail reports directly from OneTouch® DMS if you have a MAPI-
compliant e-mail client installed on your PC, and an internet connection. Check the
Help file for details on how to mail reports with a non-MAPI e-mail system.
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Modify Data Records (Edit, Omit, Restore, and Delete)
OneTouch® DMS lets you make the following types of changes to records in the database:
■ Edit records
■ Omit records from Reports and calculations
■ Restore records that have been previously marked as omitted
■ Permanently delete records
Editing may be done whenever you are in the Logbook Report, the Data List Report, the Day
View screen of the Logbook Report, or the Health Checks Detail screen. Click on any of the
time, value, icons or comment links provided on screen. This will take you to the Record
Details screen where you may modify the data record. Many of the data entry fields will be
pre-filled with the existing values. Make your edits as necessary.
Omitting, restoring, and deleting data records may be done in the Record Details screen
(similar to the Manual Entry screens).
Note: The buttons that will appear on the bottom of the Record Details screens may be
different than the buttons that appear on the Manual Entry screens. That's because you can
only add (not modify) records to the database if you go to the Manual Entry screens directly
from the home screen.
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Editing Records
You may edit OneTouch® DMS data records, but there are some limitations. Your ability to edit
is determined by the record type and the types of data included in the record.
If the data record :
Then you can edit these data values:
Was transferred from a meter
■ Comments tagged to the record
You may not edit any other data values.
Was entered manually
■ The Meal Slot tagged to the record
■ Comments tagged to the record
■ Date of record
■ Time of record
■ Record type
■ Record value
Unsupported results
These cannot be edited.
After you edit a data record, it is tagged as “edited” in the Status column that will appear in
some OneTouch® DMS Reports. Footnotes at the bottom of the Report will indicate that the
Report includes readings that have been edited.
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Omitting Records
You may want to omit a record that is misleading (for example, if a friend borrowed your
meter to run a test). When you omit a record, it is marked in the software to be left out of
calculations and reports.
Note: Records transferred from your meter cannot be deleted from the Software. Omitted
records will always remain in the database. The Omit function simply excludes omitted
records from calculations and reports (except the Data List Report, see below).
Footnotes at the bottom of reports will indicate if some readings that would have been
included in the report have been omitted. If you want to view which records were Omitted
from a report, go to the Data List Report. This Report shows all data records in the database,
including those marked as omitted. If the word “Omitted” appears in the Status column,
the record was marked to be left out of calculations and reports.
In contrast: any record that was manually entered using the computer can be deleted
permanently.
Restoring Records
You may re-include data records that have been tagged as omitted. When viewing the Day
View screen for the date of the omitted record, click on either the comment icon or the time
link on the row of the record with the “omitted” tag. Then click on the Include button in
the Record Details screen. The omitted tag will be removed from the Status column of the
OneTouch® DMS Reports.
Deleting Records
You may permanently delete some data records from the OneTouch® DMS database.
Only manually entered data records can be deleted. Records transferred from a meter
cannot be deleted.
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Manually Enter Data
The Manual Entry screens let you add new data records to the OneTouch® DMS database.
You may also modify data records through the Manual Entry screens when accessed via
the OneTouch® DMS Reports. The editing function is described in the Modifying Data Records
section of the User Manual.
There are two Manual Entry screens, Manual Entry-A and Manual Entry -B.
Insulin, Oral Meds, Exercise, and Food.
On this screen, you may add diabetes-related health data. These data records can help
provide a more complete picture of diabetes health status. Data entry will be similar to
that of the other data records. Click on the Go to Other Records link to return to the
Manual Entry-A screen.
Both Manual Entry screens include a link to the other.
Whenever you manually add a record, the following rules apply:
■ Records will be tagged as “added” in the OneTouch® DMS database. This will
differentiate the record from others that have been transferred from a meter. That tag
will appear in the Status column of the Day View screen in the Logbook and Data List
Reports. A footnote will also appear at the bottom of each Report where “added” data
records are included.
■ Records will include a “Time” stamp that is accurate to the nearest second
■ The Software restricts you from adding duplicate results
Date, Time and Result (value) are required data entry fields for adding any record type.
Comments are optional.
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You have several options to get to the Manual Entry screens where you can add a record by
clicking on the appropriate Tab:
When you see this:
You can do this:
On the Home Screen
■ Click on the icon and you will go directly to the
Manual Entry-A screen. Click on any of the
5 Tabs labeled Glucose, Insulin, Oral Meds,
Exercise, and Food to enter data.
■ If you would like to add a Health Record, click
on the Go to Health Records link. You will go
to the Manual Entry-B screen.
■ Click on the Go to Other Records link to return
to the Manual Entry-A screen.
On the Menu Bar
On the Tool Bar
On the Tool Bar
■ Click on Manual Entry. Then select Glucose,
Insulin, Oral Meds, Exercise, Food, or Health
Records from the drop-down menu to add a
particular record type.
■ Click on the Pencil icon and you will go directly
to the Manual Entry-A screen. Click on any of
the five Tabs labeled Glucose, Insulin, Oral
Meds, Exercise, and Food to enter data.
■ Click on the Heart icon and you will go directly
to the Manual Entry-B screen. Here you can
enter data for Health Records.
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Figure 3.19
The Day View screen of the Logbook Report
1. Click on any highlighted links for Glucose, Insulin, Pills, Exercise, Food, or Health record
values. You will go either directly to the Manual Entry-A screen with that particular Tab
selected, or to the Manual Entry-B screen.
If you clicked on any link other than Health Records, you will go to the Manual Entry-A
screen with that Tab selected. This will let you modify that particular data record (please
see the Modifying Data Records section). If you would like to add a data record, click on
the Add New Result button. This will activate all Tab options where you may add
Glucose, Insulin, Oral Meds, Exercise and Food records.
If you clicked on Health Records, you will go to the Manual Entry-B screen. Click on the
Go To Other Results link to return to the Manual Entry-A screen.
2. Click on the Glucose, Insulin, Health Record, Exercise, Food or Pills icons on the top
of the Day View screen. You will either go directly to the Manual Entry-A screen with
that Tab already selected, or to the Manual Entry-B screen. Click on the Add New
Records button to activate any other of the Tabs.
If you clicked on Health Records, you will go to the Manual Entry-B screen. Click on the Go To
Other Results link to return to the Manual Entry-A screen.
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When you see this:
You can do this:
Set the Date and Time for the new Glucose Record.
Date and Time
Both are required data entry fields. You may modify the
information in the date field by entering the desired date.
Or you can click on the down arrow. The pop-up calendar
box will appear where you can change the day, month
and year.
You may modify the information in the Time field by
entering the desired time, or by clicking on the hour or
minute values that appear. Then click on the up/down
arrows until you find the desired hour and minute.
Meal Slot
Tag the new Glucose Record to a Meal Slot. Click on
the down arrow where you can select any of the 7 pre-
defined Meal Slots.
Glucose Reading
Specify the glucose reading for the new Glucose Record.
The glucose reading is a required data entry field. You
must enter a value or click on HIGH in the check box.
■ Values may be in 1-unit increments for mg/dL and
0.1-unit increments for mmol/L.
■ If you click on HIGH, it specifies that the glucose
reading was above the linear range of the meter.
You must specify Plasma or Whole Blood values for any
glucose reading that is manually added.
Type
Specify the type of glucose reading. Click on the down
arrow in the Type field. A drop-down menu of options
will appear:
■ Fingertip
■ Alternate site
■ Laboratory
■ Control
Click on the desired option.
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When you see this:
You can do this:
Glucose Comments
Assign a Comment to the Glucose Record. You may select from
pre-defined Glucose Comments or create a new Comment in
your own words.
Click on any pre-defined Glucose Comment that applies:
■ Illness
■ Vacation
■ Stress
■ Feel Hypo
■ Menses
■ Food (select only 1 below)
• Different Food
• Fasting
• Too much food
• Not enough food
■ Exercise (select only 1 below)
• Before
• During
• After
■ Exercise type (select only 1 below)
• Mild
• Hard
■ Medication
■ Others
Or, enter new information about your glucose reading in the
Comments field.
Note: Additional Comment options may be displayed, depending on the meter you are using.
Refer to the Owner's Booklet for that meter for information on comment options.
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The Insulin Tab
Figure 3.21
When you see this:
You can do this:
Date and Time
Set the Date and Time for the new Insulin Record. You may
modify the information in the Date field by entering the desired
date. Or you can click on the down arrow. The pop-up calendar
box will appear where you can change the day, month and year.
You may modify the information in the Time field by entering
the desired Time, or by clicking on the hour or minute values
that appear. Then click on the up/down arrows until you find
the desired hour and minute.
Meal Slot
Tag the new Insulin Record to a Meal Slot. Click on the down
arrow where you can select any of the 7 pre-defined Meal Slots.
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When you see this:
You can do this:
Injection/Bolus/Pump Specify the insulin dosing method types and units. Click on the
Daily Total
selection box that applies.
“Injection” is the default selection.
If you select “Injection”:
■ Select an Insulin Type from the drop-down menu in the
field. Insulin Types were created in the Medications Tab
of the Patient Setup screen. If you want to add a new
insulin type to the menu list, click on the Add Insulin
link. This will take you to the Medications Tab of the
Patient Setup screen where you can add new Insulin
Types.
■ Enter an amount from 0 to 250 in 0.1-unit increments.
If you select “Bolus”:
■ Enter an amount from 0 to 60 in 0.1-unit increments.
If you select “Pump Daily Total”:
■ Enter an amount from 0 to 100 in 0.1-unit increments.
Insulin Comments
Enter any information about your insulin record in the
Comments field.
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When you see this:
You can do this:
Date and Time
Set the Date and Time for the new Medications Record.
Both are required data entry fields. You may modify the
Date in the field by entering the desired date. Or you can
click on the down arrow. The pop-up calendar box will
appear where you can change the day, month, and year.
You may modify the Time in the field by entering the
desired time, or by clicking on the hour or minute values
that appear. Then click on the up/down arrows until you
find the desired hour and minute.
Meal Slot
Type
Tag the new Medications Record to a Meal Slot. Click on
the down arrow where you can select any of the 7 pre-
defined Meal Slots.
Specify the type and amount (number of pills) of
medication. Click on the down arrow in the Type field.
A drop-down menu of Medication types will appear.
Select the desired one. The Types of Medications are set
in the Medications Tab of the Patient Setup screen.
If you do not see the desired Medication Type, you may
click on the Add Oral Meds link. This will take you to the
Medications Tab of the Patient Setup screen where you
may add a new Medication Type.
Specify the Medication amount (number of pills) by
entering a value in the Amount field.
Medications
Comments
You may create and assign a new text Comment to the
Medications Record in the Comments field.
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When you see this:
You can do this:
Date and Time
Set the Date and Time for a new Exercise Record. Both are
required entries for any new exercise record. There are no
default values.
■ Modify the Date in the field by directly entering
the desired date. Or you can click on the down
arrow. The pop-up calendar box will appear where
you can change the day, month, and year.
■ Modify the Time in the field directly by entering
the desired time, or by selecting/clicking on the
hour or minute values that appear. Then click on
the up/down arrows until you find the desired
hour and minute.
Duration and Intensity
Enter the Duration and Intensity of the exercise period.
Both are required entry fields for any new exercise record.
There are no default values.
■ Specify exercise intensity by clicking on the down
arrow in the Intensity field. Select the desired
intensity level from the drop-down menu that
will appear:
• Mild
• Moderate
• Hard
■ Specify exercise duration by entering the time
period in hours and minutes in 5-minute
increments.
Exercise Comments
You may create and assign a new text Comment to the
Exercise Record in the Comments field.
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When you see this:
You can do this:
Date and Time
Set the Date and Time for the new Food Record. Both are
required data entry fields for any new food record. There
are no default values.
■ Modify the Date in the field by directly entering the
desired date. Or you can click on the down arrow.
The pop-up calendar box will appear where you can
change the day, month, and year.
■ Modify the Time in the field by entering the desired
time, or by clicking on the hour or minute values
that appear. Then click on the up/down arrows until
you find the desired hour and minute.
Meal
Tag the Food Record to a Meal Slot.
■ Click on the down arrow where you can select
Breakfast, Lunch, Dinner or Snack. You can also
select Alcohol as a food type, to record the date and
time when you had a drink.
Carbs, Fats, Calories, and
Proteins
Specify values for the Carbohydrates, Fats, Calories, and
Proteins boxes. At least one food type is required for any
new food record.
■ If you are entering Carbs, Proteins, or Fats, enter a
value from 0 to 250 in 1-unit increments.
■ If you are entering Calories, enter a value from 0 to
2500 in 5-unit increments.
Food Comments
Enter notes about your food record in the Comments field.
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The Health Records Tab
Figure 3.25
You may add the following types of Health Records:
■ HbA1c
■ Dr. Visits
■ Health Notes
■ Ketones
■ Microalbumin
■ Cholesterol
■ Blood Pressure (Systolic and Diastolic)
■ Height and Weight
You must enter a Date, Time, and Result (value) for each Health Record that you add. Date and
Time are specified in the same manner as with adding other data records.
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When you see this:
You can do this:
Specify HbA1c (A1c) test result as follows:
HbA1c
■ Enter a value from 4 to 15 in 0.1-unit increments.
Enter dates for any of the following types of Dr. Visits:
■ Office Visit
Dr. Visits
■ Foot Exam
■ Eye Exam
Health Notes
Specify one or more of the following types of Health
Notes:
■ Stress
■ Feel Hypo
■ Illness
■ Menses
■ Vacation
■ Other
Ketones
Specify one of the following Ketone test results:
■ Negative
■ Trace
■ Small
■ Moderate
■ Large
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When you see this:
You can do this:
Microalbumin
Enter a Microalbumin test as either a result type or as an
actual value.
■ Result type choices are:
• Normal
• Positive
• >1000
■ An actual value may be entered from 1 to 1000 in
1-unit increments.
Blood Pressure
Enter Blood Pressure test results. Both Systolic (the higher
number) and Diastolic (the lower number) result are
required entries for any new blood pressure record.
■ Enter a Systolic result from 80 to 200 in 1-unit
increments.
■ Enter a Diastolic result from 40 to 150 in 1-unit
increments.
Height and Weight
Enter height and weight values as follows:
■ Heights must be from 0 to 255
■ Weights must be from 0 to 600
■ Both height and weight may be entered in 0.5 unit
increments
■ There are no units associated with height and
weight records. You may enter values for height
and weight in pounds and inches or kilograms and
centimeters.
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When you see this:
You can do this:
Cholesterol
Specify one or more of the following types of Cholesterol
tests:
■ Total
■ LDL
■ HDL
■ Triglycerides
You may enter Cholesterol test results as follows:
■ For Total Cholesterol
• An actual value between 0 and 1000 mg/dL
(0 to 25.9 mmol/L) or
• Specify “>1000” (“>25.9” in mmol/L)
■ For LDL
• An actual value between 0 and 500 mg/dL
(0 to 13.0 mmol/L) or
• Specify “>500” (“>13.0” in mmol/L)
■ For HDL
• An actual value between 0 and500 mg/dL
(0 to 13.0 mmol/L) or
• Specify “>500 ” (“>13.0” in mmol/L)
■ For Triglycerides
• An actual value between 0 and 3000 mg/dL
(0 to 33.9 mmol/L) or
• Specify “>3000” (“>33.9”in mmol/L)
Units are specified in the General tab of the Preferences
screen.
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®
Part 4: OneTouch DMS Database Management
■ Archiving/Retrieving Data Records
■ Exporting/Importing Data Records
■ Backing Up Data
You have two options for copying OneTouch® DMS database files to other file storage areas
on your PC. This feature lets you store data records for safekeeping or use them with other
PC applications. The first option is archiving data records and the second option is exporting
data records. If you plan to review old data records, the archive option is preferred.
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Archiving/Retrieving Data Records
Archiving lets you transfer data records to a separate file for storage. Archiving also lets you
manage the size of the OneTouch® DMS database by removing older data that you may no
longer need to review (if you select the Delete Readings After Archive option). This way you
can keep the database size at a minimum so the OneTouch® DMS works most efficiently.
Figure 4.0
C:\Program Files\LifeScan\OneTouch\Archive\Archive
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The Archive Tab
Archiving lets you copy data records from one or more patients in the OneTouch® DMS
database. Records are copied to a separate file on your PC.
When you see this:
You can do this:
To File
Specify the name of the file where data will be
archived. The default directory for storing archived files
is C:\Program Files\LifeScan\OneTouch\Archive.
If you enter a new file name, you must include the
directory path as the first part of the name. You may
also use the Browse function to help locate a file or
directory.
From and To
Select Patient
Specify the date range for the data records you want to
archive. The From and To dates are required data entry
fields. You may modify the dates in the field by
entering the desired date. Or you can click on the
down arrow. The pop-up calendar box will appear
where you can change the day, month, and year.
Specify the patient data records you would like to
archive. You may select All Patients, an individual
patient, or a group of patients. To select a group of
patients, hold the CTRL key down while you select a
group of patient names.
Delete Readings After
Archive
Specify if you want the archived data records to be
deleted from the OneTouch® DMS database. Click on
Delete Readings After Archive.
Notes:
■ When archiving data records, all sequential records in the Before-Breakfast through
Night meal slot series will be tagged with the date of the Before-Breakfast start time.
This includes records that may occur after midnight.
■ Archived OneTouch® DMS data will include any “unsupported” results for a given
patient and date range.
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The Retrieve Tab
Retrieving lets you place archived data back in the OneTouch® DMS database. You can also
Figure 4.1
C:\Program Files\LifeScan\OneTouch\Archive\Archive
Notes:
■ If you are retrieving data records stored with an older version of OneTouch® DMS into
this version of the Software, be aware of differences in the date tags that are assigned
to meal slots that cross the midnight hour.
■ Retrieved records for a given patient and date range will include any unsupported
results.
■ The Software does not allow you to retrieve data records from previously archived
OneTouch® DMS versions in another language.
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When you see this:
You can do this:
Specify the name of the archived file you would like to
From File
restore to the OneTouch® DMS database. You may enter the
name of the file with the directory path as the first part of
the name. You may also use the Browse function to help
locate a file or directory.
Click on the Examine File button to display the patient
names in the archived file before you restore the records to
the OneTouch® DMS database.
From and To
Select Patient
Specify the date range for the data records you want to
restore. The From and To dates are required data entry
fields. You may modify the dates in the field by entering the
desired date. Or you can click on the down arrow. The pop-
up calendar box will appear where you can change the day,
month, and year.
Specify the patient data records you would like to retrieve.
You may select All Patients, an individual patient, or a
group of patients. To select a group of patients, hold the
Ctrl key down while you select a group of patient names.
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Exporting/Importing Data Records
Exporting lets you copy data records to a comma separated value (CSV) file, a common Excel
file format, which is compatible with other PC applications. Exported files do not include
headers for the various data fields.
You may restore exported data using the Import feature.
Note: “Unsupported” results cannot be exported. (See “unsupported results” in the Glossary).
The Export Tab
Exporting lets you copy data records from one or more patients in the OneTouch® DMS
your PC.
Figure 4.2
C:\Program\LifeScan\OneTouch\Export\Export_
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When you see this:
You can do this:
From File
Specify the name of the file where data will be
exported. The default directory for storing exported
files is C:\Program Files\LifeScan\OneTouch\Export.
If you enter a new file name, you must include the
directory path as the first part of the name. You may
also use the Browse function to help locate a file or
directory.
From and To
Select Patient
Specify the date range for the data records you want
to archive. The From and To dates are required data
entry fields. You may modify the dates in the field by
entering the desired date. Or you can click on the
down arrow. The pop-up calendar box will appear
where you can change the day, month, and year.
Specify the patient whose data records you would like
to export. You may export data records for only one
patient at a time.
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The Import Tab
You can import from OneTouch® DMS v2.0, v2.1, v.2.2 files or InTouch® Software export files.
You may import data records for only one patient at a time.
If you are importing data records, you must keep the same file format. If you change the file
format, you will not be able to put the data records back in the OneTouch® DMS database.
Notes:
■ If you are importing data records stored with an older version of OneTouch® DMS into
this version of the Software, be aware of differences in the date tags that are assigned
to meal slots that cross the midnight hour.
■ The Software does not allow you to import previously exported data records from:
• OneTouch® DMS versions in another language
• OneTouch® DMS Pro
Figure 4.3
C:\Program Files\LifeScan\OneTouch\Export\Export_
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When you see this:
You can do this:
Specify the name of the exported file you would like to
From File
restore to the OneTouch® DMS database. You may enter the
name of the file with the directory path as the first part of
the name. You may also use the Browse function to help
locate a file or directory.
Click on the Examine File button to display the patient
names in the exported file before you restore the records to
the OneTouch® DMS database.
From and To
Specify the date range for the data records you want to
restore. The From and To dates are required data entry
fields. You may modify the dates in the field by entering the
desired date. Or you can click on the down arrow. The pop-
up calendar box will appear where you can change the day,
month, and year.
Select Patient
Specify the patient whose data records you would like to
import. To select a patient, click on the down arrow in the
field. Select the desired patient. You may import data
records for only one patient at a time.
Backing Up Data
Periodically copy OneTouch.mdb to a network drive, Zip™ disk, tape backup, or other
storage media to guard against accidental data loss. Every three months OneTouch® DMS
will generate a reminder to backup your database.
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Appendix A: Menu Bar and Tool Bar Commands
Appendix A describes the Menu Bar and Tool Bar commands. Tool Bar and Menu Bar
commands provide alternate ways to activate OneTouch® DMS functions.
Menu Bar Commands
Menu Bar commands appear at the top of the OneTouch® DMS screens. When you click on
each of the Menu Bar Commands, a drop-down menu of options will appear. Select the
desired action as follows:
When you see this:
You can do this:
Print Options
■ Color Printing - deselect this option for black
and white printing.
■ Printer Setup - display the Windows® Print
Setup box. You can select the printer, paper
size and orientation, etc. in this box.
Print Report - print the current selected Report.
Fax Report - fax the current selected Report.
Email Report - email the current selected Report.
Exit - close (exit) OneTouch® DMS.
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When you see this:
You can do this:
Add - display the General Tab of the Patient Setup
screen. Data entry fields will be blank. You can add a
new patient to the database in this Tab.
Delete - display the General Tab of the Patient Setup
screen. Data entry fields will be filled with the current
Patient Name. You can delete a patient from the
database in this Tab.
Find - display the Find a Patient Tab of the Patient
Setup screen. You can find a patient in the database in
this Tab.
Setup - display the Patient Setup screen. You can view
and change diabetes profile data for yourself or your
patients in this screen.
Get Meter Readings - transfer readings from a meter
to the database.
Clear Meter - permanently clear readings from the
meter memory.
Meter Setup - modify meter settings that can impact
how data is entered and displayed in the meter.
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When you see this:
You can do this:
Display any of the following screens:
■ Choose Your Report
■ Summary Report
■ Average Readings Report
■ Data List Report
■ Exception Report
■ Glucose Trend Report
■ Health Checks Report
■ Histogram Report
■ Insulin Report
■ Logbook Report
■ Pie Chart Report
■ Standard Day Report
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When you see this:
You can do this:
Glucose - display the Glucose Tab of the Manual
Entry-A screen. You can add new Glucose Records to
the database in this Tab.
Insulin - display the Insulin Tab of the Manual Entry-A
screen. You can add new Insulin Records to the
database in this Tab.
Oral Meds- display the Oral Meds Tab of the Manual
Entry-A screen. You can add new Medications Records
to the database in this Tab.
Exercise - display the Exercise Tab of the Manual
Entry-A screen. You can add new Exercise Records to
the database in this Tab.
Food - display the Food Tab of the Manual Entry-A
screen. You can add new Food Records to the
database in this Tab.
Health Records - display the Manual Entry-B screen.
You can select from the cascading menu and add new
Health Records to the database in this Tab. You can
select from the following drop down menu:
■ HbA1c
■ Doctor Visits
■ Health Notes
■ Ketones
■ Microalbumin
■ Cholesterol
■ Blood Pressure
■ Height & Weight
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When you see this:
You can do this:
General - display the General Tab of the Preferences
screen. You can customize the OneTouch® DMS
environment in this Tab, including:
■ Locate the COM Port on your PC
■ Display the Meter Communications Steps
■ Set the Units and Display Viewing Options
Report Options - display the Report Options Tab of
the Preferences screen. You can select the default
Favorite Report and Date Range in this Tab.
Global Targets - display the Global Targets Tab of the
Preferences screen. You can set glucose target ranges
for different Diabetes Types in this Tab.
Hypoglycemic - display the Hypoglycemic Tab of the
Preferences screen. You can set the Hypoglycemic
Value in this Tab. This is the baseline at or below
which readings are designated as “hypoglycemic” in
Reports.
Archive/Retrieve - archive records from the database
to a separate file for storage. Archiving lets you
manage the size of the database so you can keep
OneTouch® DMS running optimally.
Archived data may be restored to the database.
Export/Import - export data from the database to a
comma separated value (CSV) file, a common Excel
file format, where it may be used with other PC
applications.
Exported data may be re-imported to the database.
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When you see this:
You can do this:
OneTouch Help - Get help on the current screen.
LifeScan Technical Support - Learn when and how
to contact LifeScan for Technical Support.
About OneTouch - display basic information about
this version of Program Software.
Tool Bar Commands
Tool Bar icons appear underneath the Menu Bar commands. When you move the mouse
cursor over any icon, a field will appear that describes its function. Click on any of the icons
to activate the desired function. A description of each icon function follows:
When you click
on this:
When you click
on this:
You can do this:
You can do this:
Back up to the
previous screen.
Go to the Manual
Entry-A screen.
Go to the Home
screen.
Go to the Manual
Entry-B screen.
Go to the
Preferences
screen.
Print the currently
selected Report.
E-mail the
currently selected
Report.
Go to the Patient
Setup screen.
Go to the
Download Meter
Readings Screen.
Fax the currently
selected Report.
Go to your Favorite
Report screen
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Appendix B: Glossary
This appendix describes most of the terms used in OneTouch® DMS and the User Manual.
adapter. A connection cable for OneTouch® Meters that use a strip port as the data port. The
adapter connects the OneTouch™ Interface Cable to the meter.
Autosearch. The option whereby OneTouch® DMS will automatically search all PC COM ports
until it finds the one that is connected to the meter. You may select Autosearch in the General
Tab of the Preferences screen.
Average Readings Report. A Report that displays glucose averages by Meal Slot, Exercise
period, and day of the week.
bolus dose. The additional units of insulin your body needs around meal times. Insulin
dosing is usually called bolus when administered via an insulin pump. Bolus dosing data may
be added to the database in the Manual Entry screens.
button. These are shaded boxes that appear on the bottom of screens. You can click on these
boxes to accept or cancel data entries.
calendar pop-up box. A pop-up display screen that lets you change the calendar date.
The screen is activated by clicking on the down arrow in any Date field.
carbs. One of the main nutrient groups, carbohydrates, also known as sugars and starches,
are the preferred energy source for the body. Diabetes occurs when carbohydrates are eaten
but not used properly by the body. Managing carbohydrate intake is key to maintaining good
glucose control. OneTouch® DMS provides a way to track carbohydrates along with other
diabetes health related information.
cardiovascular complication. A complication that involves the heart or the major blood
vessels.
cerebrovascular complication. A complication that involves the blood vessels in and around
the brain.
check strip. A special test strip used to verify that your meter and test strips are working
properly. Check strips are used with the OneTouch® II , OneTouch® BASIC® and OneTouch®
Profile® Meters. Look on the back of your meter to see the acceptable range of your check
strip results.
clear meter. Permanently erases all readings from the meter memory.
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COM port. Refers to the names of the communications ports that connect your PC to serial
devices. Serial devices include your mouse controller, your printer, and the OneTouch™
Interface Cable. COM ports are often called serial ports. Some computers come with only 2
COM ports. You need to have an available COM port for connecting the OneTouch™ Interface
Cable.
comment. A text entry that is tagged to a Glucose, Insulin or Health Record.
communications mode. This setting defines the interface standard used for communications
between your PC COM port and the meter. It applies only when connecting to a OneTouch® II
Meter. In this case, the communications mode must be set to “RS-232.”
complication. A health condition that develops from diabetes. OneTouch® DMS lets you
keep track of complications for each patient.
control solution. A solution containing a measured amount of glucose that reacts with a
OneTouch® Test Strip. It is used to test the accuracy of a new vial of OneTouch® Test Strips and
the accuracy of the meter. Glucose readings using a control solution sample may be added to
the database in the Manual Entry-A screen.
Data List Report. A Report that displays a list of all glucose, insulin, food, exercise, and other
health data stored in the database.
data entry field. Any place on a screen where you can enter values such as a number, name,
or text.
data port. The outlet on the meter that connects to the OneTouch™ Interface Cable. For
meters that require an adapter, the data port is the strip port.
data rate. Refers to the speed of communications between your PC and the meter. It applies
only when connecting to a OneTouch® II Meter. In this case, the data rate should be set at
9600.
data record. A unit of data about a patient in the database. A record may be a glucose
reading, insulin dosing, or other health data.
date range. Represents the time frame for capturing data when viewing and printing
Reports.
Day View Screen. This is the drill-down feature of the Logbook Report. The Day View
screen lets you display additional information (including multiple readings) for any given day.
Data records may also be edited from within the Day View screen.
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defaults. Refers to options (data values or Program tasks) that are pre-set. Defaults are based
on the most common user selections. You may modify the default settings.
drill-down. The feature that lets you access additional information from the Logbook and
Health Checks Reports.
drop-down menu. The list of options that is displayed after clicking arrow buttons on screens
or entries on the Menu Bar.
Exception Report. A OneTouch® DMS Report that ranks patients on key diabetes related
information. Additional sorting capability is provided for patient groups, characterized by
their insurance coverage. Designed in log format, each column of information can be sorted
to provide flexibility in identifying those patients who may not be under good diabetes
control.
exercise record. A data record that contains the duration and intensity of an exercise period.
Favorite Report. The OneTouch® DMS Report the Program will go directly to after readings
are transferred from the meter.
file. A collection of data that is labeled and stored in your PC, or on an external storage device
such as a floppy disk. Your software and database are stored as files on your PC.
food record. A data record that contains carbohydrate, fat, protein, or calorie data.
footnotes. Text messages that appear on the bottom of Reports whenever one or more
glucose readings were outside the linear range of the meter. Footnotes also appear if
readings have been edited or omitted from the Report.
gestational. A type of diabetes that occurs as a result of pregnancy.
Get Meter Readings. The function that transfers readings from the meter to the database.
glucose average. The arithmetic mean calculated on a set of glucose readings.
Guest. A permanent record in the database reserved for any patient who is not regularly
served by OneTouch® DMS. Database records for a Guest are automatically deleted when
you start OneTouch® Software. They are also deleted whenever new data for a Guest are
transferred from a meter.
Glucose Trend Report. A OneTouch® DMS Report that displays an X-Y graph of glucose levels
over a selected Date Range.
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HbA1c. An abbreviated name for a glycated hemoglobin test/test result. Also commonly
referred to as A1c. An HbA1c test result indicates your average glucose level over the past 3
to 4 months.
Health Checks Report. A OneTouch® DMS Report that displays home, lab, and doctor exam/
test results.
Health Record. A data record that contains home, lab, or doctor exam/test results.
HIGH glucose readings. Glucose readings that were above the linear range of the meter.
OneTouch® DMS Reports will display HIGH readings as either 501 mg/dL (27.8 mmol/L) or
601 mg/dL (33.4 mmol/L) depending on the meter from where the reading was taken.
HIGH readings will also be converted to these values for calculation purposes.
Histogram Report. A OneTouch® DMS Report that displays glucose readings by Meal Slot
over a set of pre-defined glucose ranges.
hover-over. The OneTouch® DMS feature that lets you display ToolTip information about a
particular reading by moving the mouse cursor over the value.
hypoglycemia. A medical condition in which the glucose level is too low.
injection. An insulin dose administered by syringe or pen.
Insulin Report. A OneTouch® DMS Report that displays glucose readings, carbs, and insulin
doses over the same Meal Slots.
ketones. A compound produced when not enough insulin is available to help the body break
down glucose. The presence of ketones in the urine is a sign that glucose levels have been
very high.
Logbook Report. This OneTouch® DMS Report displays daily glucose readings and other
data in a logbook format. Data are sorted by Date and Meal Slot.
LOW glucose readings. Glucose readings that were below the linear range of the meter.
Meal Slot. How the OneTouch® DMS organizes the day into separate time periods. Many of
the OneTouch® DMS Reports organize data by Meal Slot.
Menu Bar. An area above the Tool Bar that contains a series of text Headers that you can click
on to display drop-down menus for OneTouch® DMS functions. You can select any menu
option to perform that Software task.
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meter ID. A unique serial number that is stored in the memory of each OneTouch® Meter.
The Software retrieves the meter ID number when transferring meter readings so that it can
keep track of the meter from which the data originated.
microalbumin. A measure of the amount of protein that is leaking into the urine. The
presence of microalbumin in the urine may be a sign of kidney damage.
nephropathic complication. Any complication that involves the kidneys.
neuropathic complication. Any complication that involves the nervous system.
omit. Marks a data record for “omission” from calculations and Reports. The record remains in
the database and may be re-included for future analyses using the “Restore” button.
OneTouch™ Interface Cable. A cable used to connect a PC to your OneTouch® Meter.
patient. The standard data record in the OneTouch® DMS database.
peripheral vascular complication. Any complication that involves the capillaries or other
small blood vessels.
Preferences. Settings that let you customize how you use and interact with the Software.
Preferences are set in the Preferences screen.
Pie Chart Report. A OneTouch® DMS Report that displays pie charts of the percentage of
within-target and out-of-target glucose readings over a particular Date Range.
plasma reading. A glucose measurement from only the plasma portion of a whole blood
sample.
readings. One or more glucose level measurements recorded by the meter.
regimen. The daily schedule of insulin injections. OneTouch® DMS lets you define up to five
insulin regimens for each patient.
retinopathic complication. Any complication that involves the retina and other areas of
the eye.
RS-232. An interface standard for connecting serial devices to your PC. The data
communication mode must be set to “RS-232,” when using a OneTouch® II Meter with the
OneTouch® DMS. All other OneTouch® Meters are already pre-set to communicate using a
RS-232 interface.
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schedule. Seven pre-labeled Meal Slots that define how the Software divides the day.
You can set the actual clock times for each Meal Slot on the Schedule Tab of the Patient
Setup screen.
selected patient. The patient name that appears in the Patient field at the top of most
OneTouch® DMS screens. Unless noted otherwise, most OneTouch® DMS functions will affect
this particular patient record. You can select a different patient by clicking the arrow next to
the box. This turns the box into a drop-down menu.
serial port. Refers to the communications port that connects your PC to a serial device.
These may include your mouse controller, your printer, and the OneTouch™ Interface Cable
(which connects to the meter or other serial devices).
Standard Day Report. A OneTouch® DMS Report that displays an X-Y graph of glucose
readings over a 24-hour day.
Statistics Panel. A summary statistics panel of glucose readings compiled over the selected
Date Range. The panel appears on several OneTouch® DMS Reports.
Summary Report. A OneTouch® DMS Report that includes portions of several Reports for a
comprehensive overview of diabetes health status.
target range. The range of glucose readings that represent guidelines for “good” control.
Tabs. Refers to the way the OneTouch® DMS screens organize selection categories.
Tool Bar. An area below the Menu Bar that contains a series of icons that you can click on to
perform many OneTouch® DMS functions.
unit of measurement. Refers to either mg/dL or mmol/L. Glucose values as well as other test
results are reported in either mg/dL or mmol/L units of measure. Different units of measure
are standard in different countries or regions. The glucose unit of measure appears on the
meter display with a test result. OneTouch® DMS can automatically convert readings for
display without affecting the setting in the meter.
Unsuitable results. Records transferred from a device that are invalid.
Unsupported results. Valid result types that are either not currently shown in OneTouch®
DMS reports or include more information than expected.
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USB port. Refers to Universal Serial Bus, an external bus standard that supports data transfer
rates of 12 Mbps. A single USB port can be used to connect up to 127 peripheral devices, such
as mice, modems, and keyboards.
whole blood reading. A glucose measurement from the entire whole blood sample.
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Appendix C: Troubleshooting
This appendix will help you solve some of the more common problems you may have when
using OneTouch® DMS.
You may also refer to the README.txt file located in the OneTouch® DMS directory. Click on
Start\Programs\OneTouch Software\Readme. The file contains last-minute information
about OneTouch® DMS, as well as troubleshooting information for your PC and Windows®
operating system.
If you still require assistance, please call LifeScan Technical Support in your area.
Note: The Software is not designed as a network application.
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Problems and Solutions
If you see these error
You can do the following:
messages on the screen:
“The meter is not
responding. Check the
cable/adapter connections.”
1. Verify that the device is a OneTouch® Meter, or check
the Owner's Booklet for that device to see if it is
supported by OneTouch® DMS.
or
2. Make sure the meter is turned ON or OFF as specified in
of the User Manual.
“Error-Could not find any
meter on the serial port.”
3. Make sure the OneTouch™ Interface Cable (or other
cable for non-OneTouch® branded devices) is securely
attached to the meter data port and the PC.
4. If the meter also requires an adapter, make sure the
adapter is inserted correctly into the meter and is
securely attached to the OneTouch™ Interface Cable.
5. Make sure you have selected the correct COM port
(or the Autosearch) option on the Preferences screen.
6. Make sure the cable is connected to a 9-pin or 25-pin
serial port, or a USB port.
7. If you are using a OneTouch™ USB Interface Cable,
make sure you have installed the Cable software driver
that was provided in the Cable packaging. The driver
is also available on www.lifescan.com.
8. Make sure the port you are connecting to is not being
used by an internal modem or any device software.
9. If you have a OneTouch® II Meter, make sure the
Diabetes Management Setting is RS-232 and the
baud rate is set to 9600. Refer to the OneTouch® II
Owner's Booklet for more information.
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If you see these error
You can do the following:
messages on the screen:
I see data in my patient's
meter that is not displayed
in the OneTouch® DMS
Reports.
The problem is most likely due to a meter date that was
set incorrectly. As an example, if the year in the meter is
incorrectly set to 2014, and the meter is subsequently
used for testing, records in the meter memory will have
dates in the future. When the meter is downloaded to
OneTouch® DMS, the software may not “find” readings
because the Software is looking for blood glucose data
in the current year.
The following suggestions may help:
1) Use the Data List Report to see glucose readings since
the last download. Select “Since last transfer” as the Date
Range in the Data List Report. This will display all readings
since the last download in the order in which the glucose
tests were taken (as opposed to the calendar date order-
which could have been affected by incorrect date settings
in the meter). This feature is not available if you have
transferred results from a OneTouch® UltraSmart® Meter.
Or
Select “Latest 14 days” when specifying the Date Range
for viewing and printing Reports. This will show if there
are any glucose results stamped with dates that are not
the current year.
and
2) The data from the meter set to year 2014 are still in the
database and in the meter. To prevent future problems,
you should:
■ Archive and delete the records with dates in the
future
■ Clear the meter so that the data is not downloaded
again
and
3) Set the meter to the correct date and time.
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Appendix D: Technical Support Contact Numbers
OneTouch® DMS Support
If you have difficulty using OneTouch® DMS please consult the appropriate section of the
user manual and help file. If that does not resolve the problem, please call or email LifeScan
for OneTouch® DMS technical support.
Country
Telephone
0800-15325
E-mail
België
Belgique
Canada
0800-14660
1 800 663-5521
Deutschland
España
0800-72 55 007
900 100 228
0800 459 459
0800-25749
France
Grand-Duché de
Luxembourg
Ireland
1800 535676
0800-0222445
0800 244 245
0800-850 905
0800 028 0616
1 800 382-7226
Nederland
Österreich
Schweiz/Suisse/Svizzera
United Kingdom
United States
For all other countries: contact your local LifeScan Office or visit the Around the World
number in your area.
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