Lexmark Printer 240n User Manual

E240, E240n  
User’s Guide  
June 2005  
Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc.,  
registered in the United States and/or other countries.  
© 2005 Lexmark International, Inc. All rights reserved.  
740 West New Circle Road  
Lexington, Kentucky 40550  
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Safety information  
The Lexmark modified third-party software covered by these third-  
The United Kingdom  
Telecommunications Act 1984  
party licenses is free software; you can redistribute it and/or modify  
it under the terms of the licenses referenced above. These licenses  
do not provide you any rights to the Lexmark copyrighted software  
in this printer.  
This apparatus is approved under the approval number  
NS/G/1234/J/100003 for the indirect connections to the public  
telecommunications systems in the United Kingdom.  
Since the third-party licensed software the Lexmark modifications  
are based on is supplied explicitly without warranty, use of the  
Lexmark modified version is similarly provided without warranty.  
See the warranty disclaimers in the referenced licenses for  
additional details.  
To obtain source code files for the Lexmark modified GNU licensed  
software, launch the drivers CD that shipped with your printer and  
click Contact Lexmark.  
Conventions  
Note: A note identifies something that could help you.  
CAUTION: A caution identifies something that could cause you  
harm.  
Warning: A warning identifies something that could damage your  
product hardware or software.  
Safety information  
Connect the power cord to a properly grounded electrical  
outlet that is near the product and easily accessible.  
CAUTION: Do not set up this product or make any electrical  
or cabling connections, such as the power cord or telephone,  
during a lightning storm.  
Electronic emission notices  
Refer service or repairs, other than those described in the  
operating instructions, to a professional service person.  
This product is designed, tested, and approved to meet strict  
global safety standards with the use of specific Lexmark  
components. The safety features of some parts may not  
always be obvious. Lexmark is not responsible for the use of  
other replacement parts.  
Federal Communications Commission (FCC)  
compliance information statement  
The Lexmark E240/240n, Machine Type 4511E240n, has been  
tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. Operation is subject  
to the following two conditions: (1) this device may not cause  
harmful interference, and (2) this device must accept any  
interference received, including interference that may cause  
undesired operation.  
The FCC Class B limits are designed to provide reasonable  
protection against harmful interference in a residential installation.  
This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which  
can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the  
following measures:  
Your product uses a laser.  
CAUTION: Use of controls or adjustments or performance of  
procedures other than those specified herein may result in  
hazardous radiation exposure.  
Your product uses a printing process that heats the print  
media, and the heat may cause the media to release  
emissions. You must understand the section in your  
operating instructions that discusses the guidelines for  
selecting print media to avoid the possibility of harmful  
emissions.  
Laser notice  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and  
receiver.  
The printer is certified in the U.S. to conform to the requirements of  
DHHS 21 CFR Subchapter J for Class I (1) laser products, and  
elsewhere is certified as a Class I laser product conforming to the  
requirements of IEC 60825-1.  
Class I laser products are not considered to be hazardous. The  
printer contains internally a Class IIIb (3b) laser that is nominally a  
5 milliwatt gallium arsenide laser operating in the wavelength region  
of 770-795 nanometers. The laser system and printer are designed  
so there is never any human access to laser radiation above a  
Class I level during normal operation, user maintenance, or  
prescribed service condition.  
Connect the equipment into an outlet on a circuit different  
from that to which the receiver is connected.  
Consult your point of purchase or service representative for  
additional suggestions.  
The manufacturer is not responsible for any radio or television  
interference caused by using other than recommended cables or  
by unauthorized changes or modifications to this equipment.  
Unauthorized changes or modifications could void the user's  
authority to operate this equipment.  
Note: To assure compliance with FCC regulations on  
electromagnetic interference for a Class B computing device, use a  
properly shielded and grounded cable such as Lexmark part  
number 1329605 for parallel attach or 12A2405 for USB attach.  
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Printer energy consumption  
Use of a substitute cable not properly shielded and grounded may  
Noise emission levels  
result in a violation of FCC regulations.  
Any questions regarding this compliance information statement  
should be directed to:  
The following measurements were made in accordance with  
ISO 7779 and reported in conformance with ISO 9296.  
Director of Lexmark Technology & Services  
Lexmark International, Inc.  
740 West New Circle Road  
1-meter average sound pressure, dBA  
Printing  
Idling  
52— 4511-100, 4511-410  
30— 4511-100, 4511-410  
Lexington, KY 40550  
(859) 232-3000  
Industry Canada compliance statement  
ENERGY STAR  
This Class B digital apparatus meets all requirements of the  
Canadian Interference-Causing Equipment Regulations.  
The EPA ENERGY STAR Office  
Equipment program is a partnership effort  
with office equipment manufacturers to  
promote the introduction of energy-  
efficient products and to reduce air  
pollution caused by power generation.  
Companies participating in this program  
introduce products that power down when  
Avis de conformité aux normes de l’industrie du  
Canada  
Cet appareil numérique de la classe B respecte toutes les  
exigences du Règlement sur le matériel brouilleur du Canada.  
they are not being used. This feature will cut the energy used by up  
to 50 percent. Lexmark is proud to be a participant in this program.  
As an ENERGY STAR Partner, Lexmark International, Inc. has  
determined that this product meets the ENERGY STAR guidelines  
for energy efficiency.  
European Community (EC) directives conformity  
This product is in conformity with the protection requirements of EC  
Council directives 89/336/EEC and 73/23/EEC on the  
approximation and harmonization of the laws of the Member States  
relating to electromagnetic compatibility and safety of electrical  
equipment designed for use within certain voltage limits.  
A declaration of conformity with the requirements of the directives  
is available from the Director of Manufacturing and Technical  
Support, Lexmark International, S. A., Boigny, France.  
WEEE  
If this symbol appears on your product, the accompanying  
statement is applicable.  
This product satisfies the limits of EN 55022; safety requirements  
of EN 60950; radio spectrum requirements of ETSI EN 300 330-1  
and ETSI EN 300 330-2; and the EMC requirements of EN 55024,  
ETSI EN 301 489-1 and ETSI EN 301 489-3.  
The WEEE logo signifies specific recycling  
programs and procedures for electronic products  
in countries of the European Union. We  
encourage the recycling of our products. If you  
have further questions about recycling options,  
visit the Lexmark Web site at www.lexmark.com  
for your local sales office phone number.  
Japanese VCCI notice  
If this symbol appears on your product, the  
accompanying statement is applicable.  
Printer energy consumption  
The following table documents the power consumption  
characteristics of the printer.  
Mode  
Description  
Power consumption  
Printer is generating  
hard copy output  
Printing  
420 W  
80 W  
7 W  
Printer is waiting for  
a print job  
Korean MIC statement  
Ready  
If this symbol appears on your product,  
the accompanying statement is applicable.  
Power  
Saver  
Printer is in energy  
saving mode  
Printer is plugged  
into a wall outlet, but  
switch is turned off  
This equipment has undergone EMC registration as a household  
product. It can be used in any area, including a residential area.  
Off  
0 W  
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Statement of Limited Warranty  
The power consumption levels listed in the previous table represent  
time-averaged measurements. Instantaneous power draws may be  
substantially higher than the average.  
intended. To obtain warranty service, you may be required to  
present the feature or option with the product.  
If you transfer this product to another user, warranty service under  
the terms of this statement is available to that user for the  
remainder of the warranty period. You should transfer proof of  
original purchase and this statement to that user.  
Power Saver  
This printer is designed with an energy-saving mode called Power  
Saver. The Power Saver Mode is equivalent to the EPA Sleep  
Mode. The Power Saver Mode saves energy by lowering power  
consumption during extended periods of inactivity. The Power  
Saver Mode is automatically engaged after this printer is not used  
for a specified period of time, called the Power Saver Timeout. The  
factory default Power Saver Timeout is 30 minutes for the  
Lexmark E240/240n.  
Timeout can be modified between 1 minute and 240 minutes.  
Setting the Power Saver Timeout to a low value reduces energy  
consumption, but may increase the response time of the printer.  
Setting the Power Saver Timeout to a high value maintains a fast  
response, but uses more energy.  
Limited warranty service  
The warranty period starts on the date of original purchase as  
shown on the purchase receipt and ends 12 months later provided  
that the warranty period for any supplies and for any maintenance  
items included with the printer shall end earlier if it, or its original  
contents, are substantially used up, depleted, or consumed.  
###List product-specific maintenance items such as fuser units,  
transfer belts, and paper feed items)###, if any, and any other items  
for which a Maintenance Kit is available are substantially  
consumed when the printer displays a “Life Warning” or “Scheduled  
Maintenance” message for such item.  
To obtain warranty service you may be required to present proof of  
original purchase. You may be required to deliver your product to  
the Remarketer or Lexmark, or ship it prepaid and suitably  
packaged to a Lexmark designated location. You are responsible  
for loss of, or damage to, a product in transit to the Remarketer or  
the Lexmark designated location.  
When warranty service involves the exchange of a product or part,  
the item replaced becomes the property of the Remarketer or  
Lexmark. The replacement may be a new or repaired item.  
The replacement item assumes the remaining warranty period of  
the original product.  
Replacement is not available to you if the product you present for  
exchange is defaced, altered, in need of a repair not included in  
warranty service, damaged beyond repair, or if the product is not  
free of all legal obligations, restrictions, liens, and encumbrances.  
Before you present this product for warranty service, remove all  
print cartridges, programs, data, and removable storage media  
(unless directed otherwise by Lexmark).  
If the Power Saver Mode is affecting the effective use of this printer,  
this mode can be disabled from the Local Printer Setup Utility (see  
page 87).  
Total energy usage  
It is sometimes helpful to calculate the total printer energy usage.  
Since power consumption claims are provided in power units of  
Watts, the power consumption should be multiplied by the time the  
printer spends in each mode in order to calculate energy usage.  
The total printer energy usage is the sum of each mode's energy  
usage.  
Statement of Limited Warranty  
For further explanation of your warranty alternatives and the  
nearest Lexmark authorized servicer in your area contact Lexmark  
on the World Wide Web at http://support.lexmark.com.  
Remote technical support is provided for this product throughout its  
warranty period. For products no longer covered by a Lexmark  
warranty, technical support may not be available or only be  
available for a fee.  
Lexmark International, Inc. Lexington, KY  
This limited warranty applies to the United States and Canada. For  
customers outside the U.S., refer to the country-specific warranty  
information that came with your product.  
This limited warranty applies to this product only if it was originally  
purchased for your use, and not for resale, from Lexmark or a  
Lexmark Remarketer, referred to in this statement as  
“Remarketer.”  
Extent of limited warranty  
Lexmark does not warrant uninterrupted or error-free operation of  
any product or the durability or longevity of prints produced by any  
product.  
Limited warranty  
Warranty service does not include repair of failures caused by:  
Modification or unauthorized attachments  
Lexmark warrants that this product:  
Accidents, misuse, abuse or use inconsistent with Lexmark  
user’s guides, manuals, instructions or guidance  
Unsuitable physical or operating environment  
Maintenance by anyone other than Lexmark or a Lexmark  
authorized servicer  
Operation of a product beyond the limit of its duty cycle  
Use of printing media outside of Lexmark specifications  
Refurbishment, repair, refilling or remanufacture by a third  
party of products, supplies or parts  
Is manufactured from new parts, or new and serviceable  
used parts, which perform like new parts  
Is, during normal use, free from defects in material and  
workmanship  
If this product does not function as warranted during the warranty  
period, contact a Remarketer or Lexmark for repair or replacement  
(at Lexmark's option).  
If this product is a feature or option, this statement applies only  
when that feature or option is used with the product for which it was  
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Statement of Limited Warranty  
Products, supplies, parts, materials (such as toners and  
inks), software, or interfaces not furnished by Lexmark  
TO THE EXTENT PERMITTED BY APPLICABLE LAW,  
NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR  
REMARKETERS MAKE ANY OTHER WARRANTY OR  
CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED,  
WITH RESPECT TO THIS PRODUCT, AND SPECIFICALLY  
DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF  
MERCHANTABILITY, FITNESS FOR A PARTICULAR  
PURPOSE, AND SATISFACTORY QUALITY. ANY  
WARRANTIES THAT MAY NOT BE DISCLAIMED UNDER  
APPLICABLE LAW ARE LIMITED IN DURATION TO THE  
WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR  
IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL  
INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES  
ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.  
Limitation of liability  
Your sole remedy under this limited warranty is set forth in this  
document. For any claim concerning performance or  
nonperformance of Lexmark or a Remarketer for this product under  
this limited warranty, you may recover actual damages up to the  
limit set forth in the following paragraph.  
Lexmark's liability for actual damages from any cause whatsoever  
will be limited to the amount you paid for the product that caused  
the damages. This limitation of liability will not apply to claims by  
you for bodily injury or damage to real property or tangible personal  
property for which Lexmark is legally liable. IN NO EVENT WILL  
LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST  
SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR  
CONSEQUENTIAL DAMAGES. This is true even if you advise  
Lexmark or a Remarketer of the possibility of such damages.  
Lexmark is not liable for any claim by you based on a third party  
claim.  
This limitation of remedies also applies to claims against any  
Suppliers and Remarketers of Lexmark. Lexmark's and its  
Suppliers' and Remarketers' limitations of remedies are not  
cumulative. Such Suppliers and Remarketers are intended  
beneficiaries of this limitation.  
Additional rights  
Some states do not allow limitations on how long an implied  
warranty lasts, or do not allow the exclusion or limitation of  
incidental or consequential damages, so the limitations or  
exclusions contained above may not apply to you.  
This limited warranty gives you specific legal rights. You may also  
have other rights that vary from state to state.  
Additional rights  
Some states do not allow limitations on how long an implied  
warranty lasts, or do not allow the exclusion or limitation of  
incidental or consequential damages. If such laws apply, the  
limitations or exclusions contained in this statement may not apply  
to you.  
This warranty gives you specific legal rights. You may also have  
other rights which vary from state to state.  
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Contents  
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Contents  
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Contents  
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1
Printer overview  
150-sheet output bin  
Paper support  
Front cover  
Operator panel  
Manual feeder  
250-sheet tray  
Optional 550-sheet drawer  
Rear paper exit  
Power button  
Dust cover  
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Printer overview  
The operator panel has 5 lights and 2 buttons.  
Note: The Continue button also functions as a light.  
Continue  
Cancel  
Ready  
Toner Low / Replace PC Kit  
Load Paper  
Paper Jam  
Error  
Press and release Continue  
Press and release Continue  
Press and release Cancel  
Press and hold Cancel  
to resume printing.  
twice quickly to display a secondary error code.  
to cancel the job currently printing.  
until all of the lights come on to reset the printer.  
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2
Installing software for local printing  
Before installing printer software  
A local printer is a printer attached to a computer using a USB or parallel cable. You must install some necessary printer  
software on the computer before connecting the USB cable.  
Windows  
The drivers CD can be used to install software on most Windows operating systems. If the operating system is not  
supported by the CD, the Add Printer Wizard must be used. Updates for the printer software may be available on the  
Lexmark Web site at www.lexmark.com.  
Installing printer software using the drivers CD  
You can install printer drivers and software for the following operating systems using the drivers CD:  
Windows Server 2003  
Windows Server 2003 x64  
Windows XP  
Windows XP x64 bit Edition  
Windows 2000  
Windows 98 Second Edition  
Windows Me  
Windows NT 4.x (USB not supported)  
1
Insert the drivers CD. If the CD does not launch automatically, click Start Æ Run, and type D:\Setup.exein the  
Run dialog (where D is the letter of the CD-ROM drive).  
2
3
Select the Local install path, and follow the instructions on the screen.  
Connect the USB cable, and turn on the printer. The Plug and Play screen appears, and a printer object is created  
in the printers folder of the computer.  
Installing printer software through the Add Printer Wizard  
The following operating systems must use the Add Printer Wizard to install printer software:  
Windows 95 (USB not supported)  
Windows 98 First Edition (USB not supported)  
1
Insert the drivers CD. If the CD launches automatically, click Exit.  
Launch the Add Printer Wizard.  
2
3
4
When prompted, select to install a Local printer, then click Have Disk.  
Specify the location of the printer software on the drivers CD. The path should be similar to the following:  
D:\Drivers\Print\Win_9xMe\<language> where D is the letter of the CD-ROM drive.  
5
Click OK.  
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Macintosh  
Installing optional printer software  
If you want to use any of the other software applications available on the drivers CD, now is a good time to set them up.  
Local Printer Settings Utility  
The Local Printer Settings Utility, a printer configuration utility, gives you the ability to change and save printer settings on a  
locally (USB and parallel) connected printer. User default settings remain in effect until you make other selections, or until  
you restore the original printer settings (called preset factory default settings). The configurable settings are organized  
according to menu. You can change settings such as Toner Darkness, Power Saver, Default Paper Size, and Default Paper  
Type.  
Installing the Local Printer Settings Utility  
1
2
3
4
5
Launch the drivers CD.  
Click Install Printer Software.  
Select the Custom install path.  
Under Tools, select Local Printer Settings Utility.  
Click Finish to complete the installation.  
Use the printer driver to make changes to settings for individual print jobs, which will override the default settings on the  
printer. To access the Local Printer Setup Utility from your desktop, click Start Æ Programs Æ Lexmark Æ Local  
Printer Settings Utility.  
Macintosh  
Mac OS 9.x or later is required for USB printing. To print locally to a USB-attached printer, create a desktop printer icon  
(Mac OS 9), or create a queue in Print Center / Printer Setup Utility (Mac OS X).  
Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site  
at www.lexmark.com.  
Creating a queue in Print Center / Printer Setup Utility (Mac OS X)  
1
Install a PostScript Printer Description (PPD) file on the computer. A PPD file provides detailed information about  
the capabilities of a printer to the Macintosh computer.  
a
b
c
d
e
f
Insert the drivers CD.  
Double-click the installer package for the printer.  
Click Continue on the Welcome screen and again after viewing the Readme file.  
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.  
Select a Destination, and click Continue.  
On the Easy Install screen, click Install.  
g
h
Enter the user password, and click OK. All the necessary software is installed on the computer.  
Click Close when installation is complete.  
2
3
Open Finder, click Applications, and click Utilities.  
Double-click Print Center or Printer Setup Utility.  
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UNIX/Linux  
4
Do one of the following:  
If the USB-attached printer appears in the Printer List, quit Print Center or Printer Setup Utility. A queue has  
been created for the printer.  
If the USB-attached printer does not appear in the Printer List, make sure the USB cable is properly  
connected and the printer is turned on. After the printer appears in the Printer List, quit Print Center or Printer  
Setup Utility.  
`Creating a desktop printer icon (Mac OS 9.x)  
1
Install a PostScript Printer Description (PPD) file on the computer. A PPD file provides detailed information about  
the capabilities of a printer to the Macintosh computer.  
a
b
c
d
e
f
Insert the drivers CD.  
Double-click Classic, and double-click the installer package for the printer.  
Choose the language needed for use, and click Continue.  
Click Continue after viewing the Readme file.  
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.  
On the Easy Install screen, click Install. All the necessary files are installed on the computer.  
Click Close when installation is complete.  
g
2
Do one of the following:  
For Mac OS 9.0: Open Apple LaserWriter.  
For Mac OS 9.19.x: Open Applications, and click Utilities.  
3
4
5
Double-click Desktop Printer Utility.  
Select Printer (USB), and click OK.  
In the USB Printer Selection section, click Change. If the printer does not appear in the USB Printer Selection list,  
make sure the USB cable is properly connected, and the printer is turned on.  
6
7
Select the name of the printer, and click OK. The printer appears in the original Printer (USB) window.  
In the PostScript Printer Description (PPD) File section, click Auto Setup. Make sure the printer PPD now  
matches the printer in use.  
8
9
Click Create, and click Save.  
Specify a printer name, and click Save. The printer is now saved as a desktop printer.  
UNIX/Linux  
Local printing is supported on many UNIX and Linux platforms, such as Sun Solaris and Red Hat.  
The Sun Solaris and Linux packages are available on the drivers CD and on the Lexmark Web site at www.lexmark.com.  
The UNIX/Linux User’s Guide in each package gives detailed instructions for installing and using Lexmark printers in UNIX  
and Linux environments.  
All the printer driver packages support local printing using a parallel connection. The driver package for Sun Solaris  
supports USB connections to Sun Ray appliances and Sun workstations.  
Visit the Lexmark Web site at www.lexmark.com for a complete list of supported UNIX and Linux platforms.  
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3
Installing software for network printing  
Windows  
In Windows environments, network printers can be configured for direct printing or shared printing. Both network printing  
methods require the installation of printer software and the creation of a network printer port.  
Follow the steps for the printing configuration and operating system in use to configure the network printer:  
Go to  
Printing configuration  
Direct IP printing  
page  
• Printer is connected directly to the network using a  
network cable, such as Ethernet.  
Printer  
• Printer drivers are typically installed on each network  
computer.  
Clients  
Shared printing  
• Printer is connected to one of the computers on the  
network using a local cable, such as USB.  
• Printer drivers are installed on the computer attached  
to the printer.  
Server  
Printer  
• During driver installation, the printer is set up to be  
“shared” so that other network computers can print to  
it.  
Clients  
Installing software for direct printing  
1
2
Launch the drivers CD.  
Follow the instructions on the screen. Select the Suggested path to accept the defaults. Select Custom to choose  
the software that is installed. The printer is automatically discovered on the network, an IP address is assigned,  
and a network printer object is created in the printers folder.  
3
4
Print a test page to verify printer installation.  
Repeat steps 1–4 on every computer you want to enable to print directly to the network printer.  
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Windows  
Setting up shared printing  
Setting up shared printing requires several steps and should be done in the following order:  
1
2
3
Install the software on the computer attached to the printer.  
Share the printer on the network.  
Connect other network computers to the printer.  
Installing software on the computer attached to the printer  
1
2
3
Launch the drivers CD.  
Follow the instructions on the screen.  
Connect the USB cable to the printer. Once Plug and Play is finished, a printer object will be created in the Printers  
folder.  
4
Print a test page to verify local printer installation.  
Sharing the printer on the network  
1
2
3
Open the Printers folder of the operating system.  
Select the printer object.  
Open the Properties of the printer, and click the option to share the printer. This requires assigning a shared name  
to the printer.  
4
5
Click OK. If files are missing, prompts may appear to request the operating system CD.  
Check the following to make sure the printer was successfully shared.  
The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a hand  
appears under the printer object.  
Browse Network Neighborhood. Find the host name of the attached computer, and look for the shared name  
assigned to the printer.  
Connecting other network computers to the printer  
The printer driver or a subset of the driver information must be installed on every network computer that you want to enable  
to print to a shared printer.  
Using the peer-to-peer method  
With this method, the printer driver is fully installed on each network computer. Each network computer retains control of  
driver modifications. Each network computer handles the print job processing.  
1
2
3
Launch the Add Printer Wizard.  
Select the option to add a network printer.  
Enter the printer name or URL (if on the Internet or an intranet), and then click Next. If the printer name or URL is  
unknown, leave the text box blank, and then click Next.  
4
Select the network printer from the Shared printers list. If the printer is not listed, enter the path of the printer in the  
text box. The path looks similar to the following: \\<server host name>\<shared printer name>.  
The server host name is the name of the server computer that identifies it to the network. The shared printer name  
is the name assigned during the server installation process.  
5
6
Click OK. When prompted, select whether this printer will be the default printer for the client.  
When installation is complete, print a test page to verify.  
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Windows  
7
Repeat steps 1–6 on every network computer you want to enable to print to the shared printer.  
Using the point-and-print method  
Note: Point and print may not be supported in some 64 bit environments. Refer to the Lexmark Web site at  
www.lexmark.com for the latest information. Look for a Knowledgebase article about 64 bit support  
for the printer. Contact the place you purchased the printer for more information.  
This method is usually the best use of system resources. The computer attached to the printer handles driver modifications  
and print job processing for all print jobs including those routed from other network computers. This lets the other network  
computers return to applications much faster. With this method, a subset of driver information is copied from the computer  
attached to the printer across the network to the other computers. This is just enough information to send a print job to the  
printer.  
1
On the next network computer you want to enable to print to the printer, double-click Network Neighborhood or  
My Network Places on the desktop.  
2
3
Locate the host name of the computer attached to the printer, and double-click the host name.  
Right-click the shared printer name, and select the option to install the printer on your computer.  
Wait a few minutes for the printer software to be copied from the computer attached to the printer to the computer  
you are working on, and for a new printer object to be added to the Printers folder. The time this takes varies  
based on network traffic and other factors.  
4
5
6
Close Network Neighborhood or My Network Places.  
Print a test page to verify printer installation.  
Repeat steps 1–5 on every network computer you want to enable to print to the shared printer.  
Installing optional printer software  
If you want to use any of the other software applications available on the drivers CD, now is a good time to set them up.  
They can be installed by following the Custom install path.  
Helpful tips for network printing  
Assigning a printer IP address  
If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer.  
1
Look for the address under the “TCP/IP” heading on the network setup page. See Printing a network  
2
If your network is not using DHCP, then you must manually assign an IP address to the printer. An easy way to do this is to  
use the IP Setup Utility.  
Detailed instructions about installing and using this utility are located on the drivers CD that shipped with your printer.  
Launch the CD, and then click View Documentation Æ Software and Utilities Æ IP Setup Utility.  
To use this utility, you will need to know the printer’s 12-digit physical address or Universally Administered Address (UAA).  
Look for the UAA entry on the network setup page you printed earlier. You can use either the MSB or canonical form of the  
UAA.  
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Macintosh  
Printing a network setup page  
You need to print the menu settings page. If your printer is set up on a network, you also need to print the network setup  
page. If your printer is locally attached, you also need to print a test page.  
Follow these steps to print both the menu settings page and the network setup page.  
1
2
Make sure the printer is on, and briefly press the operator panel button  
On the menu settings page:  
to print the page.  
Verify that the options you installed are correctly listed under “Installed Features.”  
If an option is not listed under Installed Features, turn off the printer, unplug the power cord, and reinstall the  
option.  
Verify the amount of memory installed is correctly listed under “Printer Information.”  
Verify that the paper trays are configured for the sizes and types of paper you loaded.  
Note: Save the network setup page after it prints. You will use it in the other steps.  
3
On the network setup page, confirm that Status is “Connected.”  
If Status is “Not Connected,your LAN drop may not be active or your network cable may be malfunctioning.  
Consult your network support person for a solution, and then print another network setup page to verify that you  
are connected to your network.  
Verifying the IP settings  
1
Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and  
for more information.  
Note: To display a command prompt on a Windows computer, click Start Æ Programs Æ Command  
prompt (or Accessories Æ Command prompt if using Windows 2000).  
Ping the printer, and verify that it responds. For example, at a command prompt on a network computer, type pingfollowed  
by the new printer IP address (for example, ping 192.168.0.11). If the printer is active on the network, you should receive  
a reply.  
Macintosh  
To print to a network printer, each Macintosh user must install a custom PostScript Printer Description (PPD) file, and either  
create a desktop printer on the computer (Mac OS 9.x) or create a print queue in Print Center (Mac OS X).  
Note: A PostScript Printer Description (PPD) file provides detailed information about the capabilities of a  
printer to UNIX or Macintosh computers.  
Mac OS X  
Step 1: Install a custom PPD file  
1
Install a PostScript Printer Description (PPD) file on the computer.  
a
b
c
Insert the drivers CD.  
Double-click the installer package for the printer.  
Click Continue on the Welcome screen and again after viewing the Readme file.  
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UNIX/Linux  
d
e
f
Click Continue after viewing the license agreement, and click Agree to accept the terms of the agreement.  
Select a Destination, and click Continue.  
On the Easy Install screen, click Install.  
g
h
Enter the user password, and click OK. All the necessary software is installed on the computer.  
Click Close when installation is complete.  
Step 2: Create a print queue in Print Center or Printer Setup Utility  
Using IP Printing  
Follow these steps to create a print queue using IP Printing.  
1
2
3
4
5
6
7
8
Open Finder, click Applications, and click Utilities.  
Double-click Print Center or Printer Setup Utility.  
Choose Add Printer from the “Printers” menu.  
Choose IP Printing from the pop-up menu.  
Enter the IP address or the printer DNS name in the Printer Address box.  
Choose Lexmark the printer manufacturer from the “Printer Model” pop-up menu.  
Select the new printer from the list, and click Add.  
Verify printer installation:  
a
b
c
d
Open Finder, click Applications, and click TextEdit.  
Choose Print from the “File” menu.  
Choose Summary from the “Copies & Pages” pop-up menu.  
Do one of the following:  
If the PPD file displayed in the Summary window is correct for the printer, then printer setup is complete.  
If the PPD file displayed in the Summary window is not correct for the printer, delete the printer from the  
printer list in Print Center or Printer Setup Utility, and repeat the step for installing a custom PPD file.  
UNIX/Linux  
The printer supports many UNIX and Linux platforms, such as Sun Solaris and Red Hat. Visit the Lexmark Web site at  
www.lexmark.com for a complete list of supported UNIX and Linux platforms.  
Note: The Sun Solaris and Linux packages are available on the drivers CD.and on the Lexmark Web site  
at www.lexmark.com.  
Lexmark provides a printer driver package for each supported UNIX and Linux platform. The User’s Guide in each package  
gives detailed instructions for installing and using Lexmark printers in UNIX and Linux environments.  
These packages are available for download from the Lexmark Web site. The driver package needed is also on the drivers  
CD.  
UNIX/Linux  
The printer supports both UNIX and Linux network environments.  
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NetWare  
For the latest information about installing a network printer in a UNIX or Linux environment, launch the drivers CD, and click  
View Documentation.  
NetWare  
The printer supports Novell Distributed Print Services (NDPS/iPrint). For the latest information about installing a network  
printer in a NetWare environment, launch the drivers CD, and click View Documentation.  
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4
Print media tasks and tips  
What types of print media can be loaded?  
Get the most out of your printer by properly loading the trays. Never mix media types within a tray.  
*
Source  
Sizes  
Types  
Weight  
Capacity (sheets)  
2
Tray 1  
A4, A5, JIS B5, letter,  
legal, executive, folio,  
Plain paper,  
transparencies,  
labels  
60–90 g/m  
(16–24 lb)  
• 250 paper  
• 50 labels  
• 50 transparencies  
(250-sheet tray)  
statement, Universal  
2
Tray 2  
A4, A5, JIS B5, letter,  
legal, executive, folio,  
Plain paper,  
transparencies,  
labels  
60–90 g/m  
(16–24 lb)  
• 550 paper  
• 50 labels  
• 50 transparencies  
(550-sheet tray)  
statement, Universal  
2
Manual feeder  
A4, A5, JIS B5, letter,  
legal, executive, folio,  
Plain paper,  
transparencies,  
labels,  
60–163 g/m  
(16–43 lb)  
1
statement, Universal  
2
Card stock  
• 120–163 g/m  
(16–90 lb) Index Bristol  
2
• 75–163 g/m  
(50–100 lb) Tag  
2
7¾, 9, 10, DL, C5, B5  
Envelopes  
90 g/m (24 lb)  
* Capacity for 20 lb print media, unless otherwise noted.  
Grain short is recommended. Use rear exit for best results.  
Universal size ranges:  
Tray 1: 89–216 x 210–356 mm (3.5–8.5 x 8.27–14.0 in.)  
Tray 2: 148–216 x 210–356 mm (5.83–8.5 x 8.27–14.0 in.)  
Manual feeder: 76–216 x 127–356 mm (3.0–8.5 x 5.0–14.0 in.) (includes 3 x 5 in. cards)  
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Where can print media be loaded in the printer?  
Where can print media be loaded in the printer?  
Your printer has two standard paper sources: an automatic 250-sheet paper feeder (Tray 1) and a single-sheet manual  
feeder. Use Tray 1 for most print jobs. Use the manual feeder for a single piece of paper, transparency, envelope, paper  
label, card stock, or index card. You can increase paper capacity by purchasing an optional 550-sheet drawer.  
An output bin on top of the printer holds up to 150 sheets. The single-sheet rear exit provides a straight-through paper path  
to help reduce curling and potential jams. This is especially useful for specialty media, such as transparencies, envelopes,  
paper labels, card stock, or index cards.  
150-sheet output bin  
Paper support  
Front cover  
Operator panel  
Manual feeder  
250-sheet tray  
Optional 550-sheet drawer  
Rear paper exit  
Power button  
Dust cover  
(some models)  
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Tips on choosing the right print media  
Tips on choosing the right print media  
Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other  
media you are considering before buying large quantities.  
See the Card Stock & Label Guide available on our Lexmark Web site at www.lexmark.com for more information about  
which paper provides optimum results for your printing environment.  
Paper  
2
For the best print quality, use 20 lb (75 g/m ) xerographic, grain long paper.  
2
The printer can automatically feed paper weights from 60 to 90 g/m (16 to 24 lb bond) grain long. Paper lighter  
than 60 g/m (16 lb) might not be stiff enough to feed properly, causing jams. Paper heavier than 90 g/m (24 lb)  
should be fed through the optional 550-sheet tray or the manual feeder.  
2
2
The laser printing process heats paper to high temperatures of 170°C (338°F) for non-MICR applications. Use  
only paper able to withstand these temperatures without discoloring, bleeding, or releasing hazardous emissions.  
Check with the manufacturer or vendor to determine whether the paper you have chosen is acceptable for laser  
printers.  
Preprinted forms and letterhead  
Use only forms and letterhead printed using an offset lithographic or engraved printing process.  
Choose papers that absorb ink, but do not bleed.  
Avoid papers with rough or heavily textured surfaces.  
Use papers printed with heat-resistant inks designed for use in xerographic copiers. The ink must withstand temperatures  
of 170°C (338°F) without melting or releasing hazardous emissions. Use inks that are not affected by the resin in toner. Inks  
that are oxidation-set or oil-based should meet these requirements; latex inks might not. If you are in doubt, contact your  
paper supplier.  
Preprinted papers such as letterhead must be able to withstand temperatures up to 170°C (338°F) without melting or  
releasing hazardous emissions.  
Transparencies  
Use transparencies designed specifically for laser printers. Transparencies must be able to withstand  
temperatures of 170°C (338°F) without melting, discoloring, offsetting, or releasing hazardous emissions.  
We recommend Lexmark laser printer transparencies: part number 70X7240 for letter size transparencies; part  
number 12A5010 for A4 size transparencies.  
To prevent print quality problems, avoid getting fingerprints on the transparencies.  
Envelopes  
2
Use envelopes made from 24 lb (90 g/m ) bond paper.  
Do not use envelopes that:  
Have excessive curl  
Are stuck together  
Are damaged in any way  
Contain windows, holes, perforations, cutouts, or embossments  
Use metal clasps, string ties, or metal folding bars  
Have postage stamps attached  
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Tips on choosing the right print media  
Have any exposed adhesive when the flap is in the sealed position  
Use envelopes that can withstand temperatures of 170°C (338°F) without:  
sealing  
excessive curling  
wrinkling  
releasing hazardous emissions  
If you have any doubts about the envelopes you are considering using, check with the envelope supplier.  
A combination of high humidity (over 60%) and the high printing temperatures may seal the envelopes.  
Labels  
Do not use labels that have exposed adhesive on the sheets.  
Do not print a large number of labels continuously.  
Do not use vinyl labels.  
Use labels that can withstand temperatures of 170°C (338°F) without sealing, excessive curling, wrinkling, or  
releasing hazardous emissions. Label adhesives, face sheet (printable stock), and topcoats must also be able to  
withstand 25 pounds per square inch (psi) (172 kilopascals) pressure.  
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Tips on storing print media and supplies  
Card stock  
Preprinting, perforation, and creasing can significantly affect the print quality and cause media handling or  
jamming problems.  
Avoid using card stock that may release hazardous emissions when heated.  
Do not use preprinted card stock manufactured with chemicals that may contaminate the printer. Preprinting  
introduces semi-liquid and volatile components into the printer.  
2
Use card stock with a maximum weight of 163 g/m and a minimum size of 76 x 127 mm (3 x 5 in.).  
Tips on storing print media and supplies  
Storing paper  
Use the following guidelines to avoid paper feeding problems and uneven print quality.  
Store paper in an environment where the temperature is approximately 21°C (70°F) and the relative humidity is  
40%.  
Store cartons of paper on a pallet or shelf rather than directly on the floor.  
If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the  
edges do not buckle, curl, or become damaged.  
Do not place anything on top of paper packages.  
Storing supplies  
Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you  
are ready to use them.  
Do not expose supplies to:  
Direct sunlight  
Temperatures above 35°C (95°F)  
High humidity (above 80%)  
Salty air  
Corrosive gases  
Heavy dust  
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Tips on preventing jams  
Tips on preventing jams  
You can avoid most paper jams by correctly loading paper and specialty media in the printer.  
The following hints can help you avoid paper jams:  
Do not load wrinkled, creased, or damp paper.  
Never mix media types within a tray.  
Flex, fan, and straighten paper before you load it.  
Do not exceed the maximum stack height.  
Push all trays firmly into the printer after loading them.  
Make sure the guides in the trays are positioned snug against the paper or specialty media.  
Do not remove paper trays while a job is printing. Wait for a Load Paper  
light sequence (see Load media on  
page 62) before you remove the tray.  
Before loading transparencies, fan the stack to prevent sheets from sticking together.  
Do not use envelopes that:  
Have excessive curl  
Are stuck together  
Are damaged in any way  
Contain windows, holes, perforations, cutouts, or embossments  
Have metal clasps, string ties, or metal folding bars  
Have postage stamps attached  
Have any exposed adhesive when the flap is in the sealed position  
Use only recommended paper. See the Card Stock & Label Guide available on our Lexmark Web site at  
www.lexmark.com for more information about which paper provides optimum results for your printing  
environment.  
If you need detailed information before purchasing large quantities of customized paper, See the Card Stock &  
Label Guide.  
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How to load the 250-sheet and 550-sheet trays  
How to load the 250-sheet and 550-sheet trays  
Follow these instructions to load paper in the 250-sheet tray and 550-sheet tray.  
1
Remove the tray.  
Note: To load legal or folio size paper, you have to extend the length of the paper tray. See Extending the  
2
Prepare a stack of paper for loading by flexing and fanning it back and forth. Straighten the edges on a level  
surface.  
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How to load the 250-sheet and 550-sheet trays  
3
Load the paper in the tray with the print side facing down.  
Note: Load letterhead paper with the design side facing down. The top edge of the sheet with the logo  
should be placed at the front of the tray.  
Make sure the paper is below the max fill line on the side guides. Overloading may cause jams.  
Slide the two side guides and the back guide until they fit snugly against the stack of paper.  
Insert the tray.  
4
5
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How to load the 250-sheet and 550-sheet trays  
6
Extend the paper support on the output bin.  
Extending the tray for legal or folio size paper  
To load legal or folio size paper, you need to extend the paper tray. You should also attach the dust cover on the back of the  
printer to protect the tray while it is extended.  
1
2
Press down on the latch at the back of the tray.  
Expand the tray until the extender locks into place.  
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How to load the 250-sheet and 550-sheet trays  
Attaching the dust cover  
The dust cover helps protect the paper tray from  
the environment as well as keep the tray from  
being knocked out of position while it is extended.  
Attach the dust cover to the back of the printer by  
aligning the tabs on the cover to the holes on the  
printer, and snap the cover into place.  
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How to load the manual feeder  
How to load the manual feeder  
The manual feeder is located at the front of your printer and can only feed one sheet of print media at a time. You can use  
the manual feeder to make quick runs of paper types or sizes that are not currently loaded in the paper tray.  
For information on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on  
page 22. Using only the specified print media helps prevent paper jams and print quality problems.  
Note: We recommend that you send your print job to the printer prior to loading the manual feeder. See How  
To load the manual feeder:  
1
Place a sheet of the selected print media,  
print side facing up, at the center of the  
manual feeder, but only to the point where its  
leading edge can contact the paper guides.  
Otherwise, the printer will engage the print  
media too soon and likely skew the print job.  
2
3
Adjust the paper guides to the print media  
width.  
Hold both sides of the print media close to  
the manual feeder, and push it into the  
printer until it automatically engages.  
There is a brief pause between the time the  
printer engages the print media and when it  
feeds into the printer.  
Warning: Do not force the print media into  
the feeder. Forcing the media  
causes jams.  
Insert envelopes with the flap side down and  
with the stamp area as shown.  
Hold transparencies by the edges, and avoid touching the print side. Oil from your fingers can affect print quality.  
Load letterhead face-up, with the top of the sheet entering first.  
If you experience problems with paper feed, turn the paper over.  
How to use the rear exit  
The single-sheet rear exit provides a straight-through paper path to help reduce curling and potential jams. This is  
especially useful for specialty media, such as transparencies, envelopes, labels, card stock, or index cards.  
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How to use the rear exit  
To use the rear exit, open the rear exit door. When the rear exit door is open, all print media comes out the rear exit. When  
closed, all media is sent to the output bin on top of the printer.  
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How to clear paper jams  
How to clear paper jams  
When a paper jam occurs, the printer stops and the operator panel Paper Jam  
and Continue  
lights come on.  
Press and release Continue twice quickly to display the specific secondary error paper jam light sequence. See  
Secondary error codes on page 70 for more information.  
We recommend that you clear the entire paper path when a paper jam occurs.  
To clear a paper jam:  
1
If you are feeding paper from a tray, remove the tray, and then remove any jams.  
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How to clear paper jams  
2
Open the front cover, and remove the print cartridge assembly.  
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time.  
Extended light exposure can cause print quality problems.  
3
Remove any jams in the area behind the print cartridge assembly.  
Warning: Fuser or area may be hot.  
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How to clear paper jams  
4
Lift the flap at the front of the printer, and remove any jams beneath the flap.  
5
Open the rear exit, and remove any jams.  
Warning: Fuser or area may be hot.  
6
After you have cleared the jams, reinstall the print cartridge assembly, make sure all printer covers and trays are  
closed, and then press Continue  
to resume printing.  
Note: Jam recovery is set to Auto by default. When jam recovery is set to Auto, the memory that holds the  
image of a page may be re-used after the page is printed but before it has successfully exited the  
printer if that memory is needed for another use. Therefore, a jammed page may or may not be  
reprinted, depending on the printer’s overall memory usage.  
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Printing tasks  
How to manually feed a print job  
The manual feeder is located at the front of the printer and can only feed one sheet of print media at a time. For information  
on acceptable print media to use in the manual feeder, see What types of print media can be loaded? on page 22.  
When using the manual feeder, send the print job to the printer before loading the print media. When the printer is ready, it  
will display the Load Manual Feeder light sequence, at which point you should load the media.  
To manually feed a print job:  
1
2
3
4
5
6
7
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
Click the Paper tab.  
Select Manual paper from the Paper tray drop-down list.  
Select the appropriate Paper size and type.  
Click OK.  
Click OK on the Print window to send the job to print.  
The printer displays the Load Manual Feeder light sequence.  
8
Place a sheet of the selected print media, print side facing up, at the center of the manual feeder, but only to the  
point where its leading edge can contact the paper guides.  
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How to manually feed a print job  
Hold transparencies by the edges and avoid touching the print side. Oil from your fingers can affect print  
quality.  
Insert envelopes with the flap side face down and with the stamp area as shown.  
Load letterhead face up, with the top of the sheet first.  
If you experience problems with paper feed, turn the paper over.  
9
Adjust the paper guides to the print media width.  
10 Hold both sides of the print media close to the manual feeder, and push it into the printer until it automatically  
engages.  
There is a brief pause between the time the printer engages the print media and when it feeds into the printer.  
Warning: Do not force the print media into the feeder. Forcing the media causes jams.  
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How to print on both sides of the paper (manual duplex)  
How to print on both sides of the paper (manual duplex)  
Printing on both sides of the paper reduces printing costs.  
Although you can use Tray 1 or the 550-sheet tray to print the first side of the duplex job, only use Tray 1 to print the second  
side.  
You can choose how you want your job duplexed: Long Edge or Short Edge.  
Long Edge means pages are bound along the long edge of the page (left edge for portrait, top edge for  
landscape).  
Landscape  
Portrait  
Back of sheet  
Front of  
next sheet  
Back of  
sheet  
Front of  
next sheet  
Short Edge means pages are bound along the short edge of the page.  
Portrait  
Back of sheet  
Landscape  
Front of sheet  
Back of sheet  
Front of sheet  
To manually duplex a print job:  
1
2
3
4
5
6
7
From the computers software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
From the Page Layout tab, select 2-sided printing.  
Select either Long Edge or Short Edge.  
Select 2-sided printing.  
Click the Paper tab.  
Select the appropriate Input options for your print job.  
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How to print on both sides of the paper (manual duplex)  
8
9
Click OK.  
Click OK on the Print window.  
The printer prints every other page of the document first. Once the first side of your job prints, the Load Paper  
light comes on, and the Continue  
light blinks.  
10 Load the paper back into the printer with the already-printed side up and the top of the page toward the front of the  
tray.  
Note: Manual duplex is not available on a Macintosh computer.  
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How to print multiple page images on one page (N-up printing)  
How to print multiple page images on one page (N-up printing)  
The Multipage Printing (N-up) setting is used to print multiple page images on a single page. For example, 2-Up means two  
page images are printed on one page, 4-up means four page images are printed on one page, and so on.  
The printer uses the Multipage Order, Multipage View, and Multipage Border settings to determine the order and orientation  
of the page images, and whether a border is printed around each page image.  
1
2
3
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
From the Page Layout tab, select the number of images per sheet (from the Multipage printing section) and the  
orientation you would like the paper to have.  
The positioning depends on the number of images and whether the images are portrait or landscape in  
orientation.  
For example, if you select 4-Up multipage printing and portrait orientation, the results differ depending on the  
Multipage Order value you select:  
Across  
Down  
1
3
2
1
2
3
4
4
4
5
6
To print a visible border around each page image, select Print page borders.  
Click OK.  
Click OK on the Print window to send the job to print.  
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How to print a booklet  
How to print a booklet  
The Booklet setting lets you print multiple pages in booklet form without having to re-format your document so the pages  
print in the proper order. The pages print so that the finished collated document may be folded along the center of each  
page to form a booklet.  
If the document contains many pages, a booklet may have too many pages to fold easily. If you are printing a fairly large  
booklet, you might want to use the Sheets per Bundle option to specify how many physical pages are put into one bundle.  
The printer will print the necessary number of bundles, which you can then bind into one booklet. Printing in bundles helps  
the outside edge of the pages line up more evenly.  
You must specify whether or not you want to print using any Duplex printing options before you select to print using the  
booklet function. Once you choose Print Using Booklet, the controls for the Duplex options are unavailable and remain at  
the last setting used.  
1
2
3
4
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
From the Page Layout tab, click More Page Layout Options.  
Click Booklet.  
If your print job is large, you may want to use the Sheets per Bundle option.  
Select the appropriate binding edge for your print job.  
To print a visible fold mark on the pages, select Print fold mark.  
Click OK twice.  
5
6
7
8
Click OK on the Print window to send the job to print.  
Note: Booklet printing is not available on a Macintosh computer.  
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How to print a poster  
How to print a poster  
The Poster setting lets you print a single image across several pages. Once printed, you can combine the pages to create  
one large image.  
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2
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8
9
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
From the Page Layout tab, click More Page Layout Options.  
Click Poster.  
Select the poster size you want by choosing the number of pages to use in the poster.  
To print crop marks on the pages, select Print crop marks.  
Select the amount of overlap you want each page to have.  
Click OK twice.  
Click OK on the Print window to send the job to print.  
Note: Poster prining is not available on a Macintosh computer.  
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How to print on letterhead  
How to print on letterhead  
To print on letterhead, make sure the paper is loaded with the proper orientation.  
1
Make sure the letterhead is properly loaded according to the paper source you are using:  
Tray 1 or 2—Load the letterhead paper with the design side facing down. The top edge of the sheet with the  
logo should be placed at the front of the tray.  
Manual feeder—Load the letterhead paper face-up, with the top of the sheet entering first.  
Note: If you are using the manual feeder, first send the job to print, then load the letterhead when the printer  
displays the Load Manual Feeder light sequence (see How to manually feed a print job on  
page 37).  
2
3
4
5
6
7
8
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
Click the Paper tab.  
Select Letterhead from the Paper type drop-down lists.  
Select the appropriate paper size and tray.  
Click OK.  
Click OK on the Print window to send the job to print.  
How to print using an overlay or a watermark  
Overlays and watermarks are templates that can be defined and then printed as a background on a form before the data  
from the current job is printed. Typical examples of overlays include company logos or letterheads, decorative borders, and  
simulated “preprinted” forms. Overlays can include text, graphics, or images. Watermarks are simple text. You can create  
overlays and watermarks and then download them directly to the printer, or you can create an overlay or watermark file on  
your system and then download it to the printer.  
Note: To create and download overlays, you must have flash memory installed.  
For information about how to create, save, or download an overlay or watermark, see the printer driver Help.  
Using an overlay  
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2
3
4
5
6
7
8
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
Click the Other Options tab.  
Click Overlay.  
Select which pages receive the overlay.  
Select the overlay to use.  
Select whether to place the overlay on top of or underneath the page image in the Overlay placement area.  
Click OK.  
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How to print using an overlay or a watermark  
Using a watermark  
1
2
3
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5
6
7
8
From the computer software application, select File Æ Print.  
Click Properties (or Options, Printer, or Setup, depending on the application) to view the printer driver settings.  
Click the Other Options tab.  
Click Watermark.  
Select which pages receive the watermark.  
Select the watermark to use.  
Select whether to place the watermark on top of or underneath the page image in the Watermark placement area.  
Click OK.  
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How to cancel a print job  
How to cancel a print job  
A print job can be canceled from the operator panel or from your computer. The Cancel job light sequence is displayed on  
the operator panel while the job is being canceled.  
From the printer operator panel  
Press and release Cancel  
to cancel the job currently printing.  
From a Windows computer  
1
2
Click Start Æ Settings Æ Printers.  
Double-click the printer you are using to print the job.  
A list of print jobs appears.  
3
Right-click the document you want to stop printing, and then click Cancel.  
Canceling a job from a Macintosh computer  
Canceling a print job from a computer running Mac OS 9  
When you send a job to print, the printer icon for your selected printer appears on the desktop.  
1
Double-click the printer icon on your desktop.  
A list of print jobs appears in the printer window.  
Select the print job you want to cancel.  
Click the trash can button.  
2
3
Canceling a job from a computer running Mac OS X  
When you send a job to print, the printer icon for your selected printer appears in the dock.  
1
2
3
4
Open Applications Æ Utilities, and then double-click Print Center or Printer Setup.  
Double-click the printer you are printing to.  
In the printer window, select the print job you want to cancel.  
Press Delete.  
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How to install options  
How to access the system board  
To install memory, you must access the printer system board.  
CAUTION: Turn the printer off, and unplug the power cord before continuing.  
1
Open the front cover by pressing the button on the left side of the printer and lowering the cover.  
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How to access the system board  
2
Open the rear exit.  
3
Open the side cover by pressing the two detents on the front right side of the machine and swinging the cover  
back.  
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How to add a memory card  
How to add a memory card  
The system board has one connector for an optional memory card. The printer can support up to 64MB of additional  
memory (for a total of 80MB) for the Lexmark E240 and up to 128MB (for a total of 160MB) for the Lexmark E240n.  
CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the  
power cord before continuing.  
Note: Memory options designed for other Lexmark printers may not work with your printer.  
1
2
3
Access the system board (see How to access the system board).  
Push open the latches on both ends of the memory connector.  
Unpack the memory card.  
Warning: Memory is easily damaged by static electricity. Touch  
something metal, such as the printer frame, before you  
touch a memory card.  
Avoid touching the connection points along the edge of the card.  
4
5
Align the notches on the bottom of the card with the notches  
on the connector.  
Push the memory card firmly into the connector until the  
latches on either end of the connector snap into place.  
It may require some force to fully seat the card.  
6
Make sure each latch fits over the notch on each end of the  
card.  
7
8
9
Close the side cover.  
Close the rear exit.  
Close the front cover.  
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How to install a 550-sheet drawer  
How to install a 550-sheet drawer  
Your printer supports one optional drawer that lets you load up to 550 sheets of paper.  
CAUTION: If you are installing a 550-sheet drawer after setting up the printer, turn the printer off, and unplug the  
power cord before continuing.  
1
2
3
Unpack the 550-sheet drawer, and remove any packing material.  
Place the drawer in the location you have chosen for your printer.  
Align the holes in the printer with the positioning posts on the 550-sheet drawer, and lower the printer into place.  
4
Recognizing installed options  
After the printer is turned on, the printer driver should automatically recognize an option you installed. If it does not, you can  
add it manually.  
Note: If you have not installed your printer driver yet, follow the appropriate instructions under Software and  
network tasks. After you have installed a printer driver, return here to complete these instructions.  
1
2
Click Start Æ Settings Æ Printers.  
Select the printers icon.  
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Recognizing installed options  
3
4
5
Click File Æ Properties.  
Click the Install Options tab.  
Add the appropriate options to your configuration:550-Sheet Tray—Select the option you installed from the  
Available options list, and click Add.  
Memory Card—Increase the printer memory to the appropriate number.  
6
Click OK.  
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Using the operator panel  
Overview of the operator panel  
The operator panel has 5 lights and 2 buttons.  
Note: The Continue button also functions as a light.  
Continue  
Cancel  
Ready  
Toner Low / Replace PC Kit  
Load Paper  
Paper Jam  
Error  
Press and release Continue  
Press and release Continue  
Press and release Cancel  
Press and hold Cancel  
to resume printing.  
twice quickly to display a secondary error code.  
to cancel the job currently printing.  
until all of the lights come on to reset the printer.  
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Understanding the operator panel lights  
Understanding the operator panel lights  
The operator panel lights mean different things, depending on their sequence. Lights that are off, on, and/or blinking  
indicate printer conditions such as printer status, intervention, or service.  
The following tables show the most common light sequences. Click the indicated page for more information on what it  
means.  
Common light sequences  
= On  
= Blinking  
= Slow blink  
Empty = Off  
Page:  
Continue  
Ready  
Toner Low /  
Replace PC Kit  
Load Paper  
Paper Jam  
Error  
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Understanding the operator panel lights  
Common light sequences (continued)  
= On  
= Blinking  
= Slow blink  
Empty = Off  
Page:  
Continue  
Ready  
Toner Low /  
Replace PC Kit  
Load Paper  
Paper Jam  
Error  
* See Secondary errors on page 55 for more information.  
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Understanding the operator panel lights  
Secondary errors  
When the Error  
and Continue  
lights are both on, a secondary error has occurred.  
When the Paper Jam  
and Continue  
lights are both on, a paper jam secondary error has occurred.  
Press and release Continue  
twice quickly to display the secondary error code light sequence. The following table  
shows what these light sequences mean and where to go for help.  
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Understanding the operator panel lights  
= On  
= Blinking  
Empty = Off  
Paper jam codes  
Page:  
Continue  
Ready  
Toner Low /  
Replace PC Kit  
Load Paper  
Paper Jam  
Error  
* Paper jams at the input sensor can be either after the paper leaves the tray and enters the printer or in the manual  
feeder.  
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Operator panel codes  
Operator panel codes  
Secondary Error codes (continued)  
= On  
= Blinking  
Empty = Off  
Page:  
Continue  
Ready  
Toner Low /  
Replace PC Kit  
Load Paper  
Paper Jam  
Error  
Below are explanations of what the primary light sequences, or codes, and secondary error codes mean and what you can  
do to clear them.  
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Operator panel codes  
Primary codes  
Ready / Power Saver  
Light sequence:  
Ready—On  
What this light sequence means:  
The printer is ready to receive and process data.  
The printer is in Power Saver mode.  
What you can do:  
Send a print job.  
Press Continue  
printer settings.  
to print the menu settings pages for a list of current  
to reset the printer.  
Press and hold Cancel  
Note: If you want to change the Power Saver setting, it can only be  
set from the Local Printer Setup Utility (see Using the Local  
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Operator panel codes  
Busy  
Light sequence:  
Ready—Blink  
What this light sequence means:  
The printer is busy receiving and processing data or printing.  
The printer is printing a directory, font list, menu settings pages, or Print  
Quality Test Pages.  
What you can do:  
Busy:  
Wait for the message to clear.  
Press and release Cancel  
to cancel the print job.  
to reset the printer.  
Press and hold Cancel  
Printing a directory, a font list, menu settings pages, or Print Quality Test  
Pages:  
Wait for the pages to print. The Busy message is displayed as the  
pages print. The Ready light is on when printing stops.  
Press and release Cancel  
Press and hold Cancel  
to cancel printing.  
to reset the printer.  
Receiving/processing data from a host interface:  
Wait for the message to clear.  
Press and release Cancel  
Press and hold Cancel  
to stop processing.  
to reset the printer.  
Hex Trace Ready  
Light sequence:  
Ready—Slow blink  
What this light sequence means:  
The printer is in the Ready mode, and Hex Trace is active.  
What you can do:  
Advanced users can use Hex Trace to help troubleshoot printing problems.  
After resolving the problem, turn off the printer to exit Hex Trace.  
Press and hold Cancel  
to reset the printer.  
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Operator panel codes  
Waiting  
Light sequence:  
Continue—On  
Ready—On  
What this light sequence means:  
The printer is waiting until a print timeout occurs, or until it receives additional data.  
What you can do:  
Press Continue  
Press and release Cancel  
Press and hold Cancel  
to print the contents of the print buffer.  
to cancel the print job.  
to reset the printer.  
Flushing / Resolution reduced  
Light sequence:  
Ready—Blink  
Error—Blink  
What this light sequence means:  
The printer is flushing corrupted print data.  
The printer is processing data or printing pages, but the resolution of a  
page in the current print job is reduced from 600 dots per inch (dpi) to 300  
dpi to prevent a memory full error.  
What you can do:  
Wait until the operator panel returns to Ready to print other jobs.  
Press and release Cancel  
to cancel the print job.  
to reset the printer.  
Press and hold Cancel  
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Operator panel codes  
Not ready  
Light sequence:  
Continue—On  
What this light sequence means:  
The printer is not ready to receive or process data, or the printer ports are offline.  
What you can do:  
Press Continue  
Press and release Cancel  
Press and hold Cancel  
to return to the Ready or Busy state.  
to cancel the print job.  
to reset the printer.  
Close door  
Light sequence:  
Error—On  
What this light sequence means:  
The printer door is open.  
What you can do:  
Close the door.  
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Operator panel codes  
Load media  
Light sequence:  
Continue—On  
Load Paper—On  
What this light sequence means:  
The printer is out of media, or the media did not feed properly.  
What you can do:  
Load media into tray 1 or the optional 550-sheet tray, and press  
Continue to resume printing.  
Check that the media is loaded correctly in tray 1 or the optional 550-sheet  
tray.  
Press Cancel  
to cancel the print job.  
Load manual feeder  
Light sequence:  
Continue—On  
Load Paper—Blink  
What this light sequence means:  
The printer prompts you to load a single sheet of media in the manual feed.  
What you can do:  
Load media, with the side to be printed facing up, into the manual feed.  
Press Continue  
to resume printing.  
to reset the printer.  
Press and hold Cancel  
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Operator panel codes  
Print side two of a duplex job  
Light sequence:  
Continue—Blink  
Load Paper—On  
What this light sequence means:  
Print the other side of your duplex print job.  
What you can do:  
Reinsert your print job in tray 1 using the instructions in the driver pop-up  
menu to orient the pages correctly. Press Continue  
to resume  
printing.  
Press and hold Cancel  
to reset the printer.  
Toner low  
Light sequence:  
Toner Low/Replace PC Kit—On  
What this light sequence means:  
The printer is ready to receive and process data. In addition, the toner in the toner  
cartridge is getting low.  
What you can do:  
Press Continue  
to print the menu settings page for a list of current  
printer settings.  
Remove the toner cartridge and shake it to extend the life of the cartridge.  
Replace the toner cartridge. (See How to change a toner cartridge on  
page 92 for help.)  
Press and hold Cancel  
to reset the printer.  
Note: This light will not come on if the starter toner cartridge is  
installed.  
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Operator panel codes  
Photoconductor kit life warning  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—Blink  
What this light sequence means:  
The photoconductor is almost full and will need replacing soon.  
Note: The Toner Alarm (see page 87) must be turned on for this  
message to appear.  
What you can do:  
Press Continue  
to resume printing.  
Replace the photoconductor kit. See How to change a photoconductor  
kit on page 96 for more information.  
Replace photoconductor  
Light sequence:  
Toner Low/Replace PC Kit—Blink  
What this light sequence means:  
The photoconductor kit is full and needs replacing.  
What you can do:  
Press Continue  
to resume printing.  
Replace the photoconductor kit. See How to change a photoconductor  
kit on page 96 for more information.  
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Operator panel codes  
Replace photoconductor (printer hard stop)  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—Blink  
Error—Blink  
What this light sequence means:  
The photoconductor kit is full and needs replacing. The printer will not print any more  
pages until the photoconductor kit is replaced.  
What you can do:  
Replace the photoconductor kit. (See How to change a photoconductor kit on  
page 96 for help.)  
Unsupported toner cartridge / Toner cartridge is not installed  
Light sequence:  
Toner Low/Replace PC Kit—On  
Error—On  
What this light sequence means:  
The toner cartridge is not installed, or the printer detects a toner cartridge error.  
What you can do:  
If the toner cartridge is not installed, install it.  
If the toner cartridge is installed, remove it and install a new toner cartridge  
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Operator panel codes  
Change invalid toner cartridge  
Light sequence:  
Toner Low/Replace PC Kit—On  
Error—Blink  
What this light sequence means:  
The toner cartridge you are using was not designed for your printer.  
What you can do:  
Install a toner cartridge made for your printer (see What supplies do I need and  
Cartridge region mismatch  
Light sequence:  
Toner Low/Replace PC Kit—On  
Error—On  
What this light sequence means:  
The toner cartridge you are using was not designed to match the region of your  
printer.  
What you can do:  
Install a toner cartridge made for your printers region (see What supplies do I need  
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Operator panel codes  
Programming engine code / Programming system code  
Light sequence:  
Ready—On  
Toner Low/Replace PC Kit—On  
Load Paper—On  
What this light sequence means:  
New code is being programmed into the engine or firmware code flash.  
What you can do:  
Wait for the message to clear. When the printer has finished programming the code,  
it performs a soft reset.  
Cancel job / Reset printer  
Light sequence:  
Continue—On  
Ready—On  
Toner Low/Replace PC Kit—On  
Load Paper—On  
Paper Jam—On  
Error—On  
What this light sequence means:  
The current print job is canceled.  
The printer is resetting to the user default settings. Any active print jobs are  
canceled. A user default setting remains in effect until you change it or until  
you restore the factory default settings.  
What you can do:  
Wait for the message to clear.  
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Operator panel codes  
Service error  
Light sequence:  
Continue—Blink  
Ready—Blink  
Toner Low/Replace PC Kit—Blink  
Load Paper—Blink  
Paper Jam—Blink  
Error—Blink  
What this light sequence means:  
The printer has a service error and printing has stopped.  
What you can do:  
Turn the printer off and back on. If the lights are still blinking, contact Lexmark  
Customer Support.  
Printer error  
Light sequence:  
Continue—On  
Error—On  
What this light sequence means:  
The printer has one of the following errors:  
Memory is full, insufficient to save what is in the buffer.  
A page is too complex to print or is shorter than the set page margins.  
Resolution of a formatted page is reduced to 300 dpi.  
A font error occurred.  
Communication with the host computer is lost.  
Short paper.  
What you can do:  
Press Continue  
twice quickly to see the secondary error code. See  
Secondary error codes on page 70 for more information.  
Press Continue  
to clear the secondary message.  
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Operator panel codes  
Paper jam printer error  
Light sequence:  
Continue—On  
Paper Jam—On  
What this light sequence means:  
The printer has a paper jam.  
What you can do:  
Press Continue  
twice quickly to see the secondary error code. See  
Secondary error codes on page 70 for more information.  
Press Continue  
to resume printing once all the jammed pages are  
cleared from the paper path.  
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Operator panel codes  
Secondary error codes  
When the Error  
and Continue  
lights are both on, a secondary error has occurred.  
When the Paper Jam  
and Continue  
lights are both on, a paper jam secondary error has occurred.  
Press and release Continue  
twice quickly to display the secondary error code light sequence. See Secondary  
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Operator panel codes  
Paper jam at the input sensor  
Light sequence:  
Continue—On  
Ready—On  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred at the input sensor, which can be either after the paper  
leaves the tray and enters the printer or in the manual feeder.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
Paper jam in the manual feeder  
Light sequence:  
Continue—On  
Ready—Blink  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred in the manual feeder.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
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Operator panel codes  
Paper jams as it exits the tray into the printer  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—On  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred as the paper is exiting the paper tray and entering the  
printer.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
Paper jams as a printed job exits the printer  
Light sequence:  
Continue—On  
Load Paper—On  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred as the paper is exiting the printer.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
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Operator panel codes  
Paper jam in Tray 1  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—On  
Load Paper—On  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred in Tray 1.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
Paper jam in Tray 2  
Light sequence:  
Continue—On  
Ready—On  
Load Paper—On  
Paper Jam—On  
What this light sequence means:  
A paper jam has occurred in Tray 2.  
What you can do:  
Clear the paper jam. See How to clear paper jams on page 34 for more  
information.  
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Operator panel codes  
Complex page  
Light sequence:  
Continue—On  
Ready—On  
Error—On  
What this light sequence means:  
The page may not print correctly because the print information on the page is too  
complex (that is, too large for the printers memory).  
What you can do:  
Press Continue  
to clear the message and continue processing the  
print job (some of the print data may be lost).  
To avoid this error in the future:  
Reduce the complexity of the page by reducing the amount of text or  
graphics on the page and deleting unnecessary downloaded fonts or  
macros.  
Set Page Protect to On in the Local Printer Setup Utility.  
Install additional printer memory (see How to add a memory card on  
page 49).  
Insufficient printer memory  
Light sequence:  
Continue—On  
Ready—Blink  
Error—On  
What this light sequence means:  
The printer does not have enough memory to save the data in the buffer.  
What you can do:  
Install additional memory (see How to add a memory card on page 49).  
Press Continue  
to continue printing the job.  
to cancel the print job.  
Press Cancel  
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Operator panel codes  
Insufficient collation area  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—On  
Error—On  
What this light sequence means:  
The printer memory does not have the free space necessary to collate the print job.  
This may happen due to one of these errors:  
Memory is full.  
A page is too complex to print.  
A page is shorter than the set page margins.  
Memory is insufficient to save what is in the buffer.  
What you can do:  
Press Continue  
to clear the message and continue printing the job.  
(The job may not print correctly.)  
Press and release Cancel  
Press and hold Cancel  
to cancel the print job.  
to reset the printer.  
To avoid this error in the future:  
Simplify the print job. Reduce the complexity of the page by reducing  
the amount of text or graphics on the page and deleting unnecessary  
downloaded fonts or macros.  
Install additional printer memory (see How to add a memory card on  
page 49).  
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Operator panel codes  
Font error  
Light sequence:  
Continue—On  
Toner Low/Replace PC Kit—Blink  
Error—On  
What this light sequence means:  
The printer has received a request for a PPDS font which is not installed.  
What you can do:  
Press and release Cancel  
Press and hold Cancel  
to cancel the print job.  
to reset the printer.  
Press Continue  
to clear the message and continue printing.  
Network interface errors  
Light sequence:  
Continue—On  
Paper Jam—On  
Error—On  
What this light sequence means:  
The printer cannot establish communication with the network.  
What you can do:  
Press Continue  
to clear the message and continue printing. (The job may not  
print correctly.)  
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Operator panel codes  
Error communicating with the host computer  
Light sequence:  
Continue—On  
Paper Jam—Blink  
Error—On  
What this light sequence means:  
The printer has lost the connection to an external print server (also called an external  
network adapter or ENA).  
This light sequence is displayed if your printer is connected to the network, but it  
cannot detect the print server when you turn on the printer.  
What you can do:  
Make sure the cable connecting the ENA and the printer is securely  
attached. Turn the printer off and then on to reset the printer.  
Press and hold Cancel  
to reset the printer.  
Host interface disabled  
Light sequence:  
Continue—On  
Load Paper—Blink  
Paper Jam—Blink  
Error—On  
What this light sequence means:  
The printer USB or parallel port has been disabled.  
What you can do:  
Press Continue  
to clear the message. The printer discards any print  
jobs previously sent. Enable the USB or parallel port by selecting a value  
other than Disabled for the USB Buffer or Parallel Buffer item in the Local  
Printer Setup Utility (see Using the Local Printer Setup Utility).  
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Operator panel codes  
Memory full  
Light sequence:  
Continue—On  
Ready—On  
Toner Low/Replace PC Kit—On  
Error—On  
What this light sequence means:  
The printer is processing data, but the memory used to store pages is full.  
What you can do:  
Press Continue  
to clear the message and continue printing the job  
(the job may not print correctly).  
Press and release Cancel  
Press and hold Cancel  
to cancel the print job.  
to reset the printer.  
To avoid this error in the future:  
Simplify the print job. Reduce the complexity of the page by reducing  
the amount of text or graphics on the page and deleting unnecessary  
downloaded fonts or macros.  
Install additional printer memory (see How to add a memory card on  
page 49).  
Short paper  
Light sequence:  
Continue—On  
Ready—On  
Load Paper—On  
Error—On  
What this light sequence means:  
The paper length is too short to print the formatted data. This occurs when the  
printer does not know the media size loaded in the tray, or there is a problem feeding  
the media.  
What you can do:  
Make sure the print media you loaded is large enough.  
Open the front cover, clear the paper path, and close the cover to resume  
Press Continue  
Press Cancel  
to clear the message and continue printing the job.  
to cancel the print job.  
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Operator panel codes  
Invalid engine code  
Light sequence:  
Ready—On  
Load Paper—On  
Error—On  
What this light sequence means:  
The engine code has not been programmed, or the programmed code is not valid.  
What you can do:  
Download valid engine code to the internal print server.  
Invalid network code  
Light sequence:  
Ready—On  
Load Paper—Blink  
Error—On  
What this light sequence means:  
The code in an internal print server has not been programmed, or the programmed  
code is not valid.  
What you can do:  
Download valid network code to the internal print server.  
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8
Understanding the printer configuration menus  
Printing the Printer Settings Configuration sheet  
To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings  
Configuration sheet for instructions on advancing through the configuration menus to select and save new settings.  
To print the Printer Settings Configuration sheet:  
1
2
3
Turn off the printer.  
Open the front cover.  
Press and hold Continue  
All the lights cycle.  
as you turn the printer back on.  
4
5
Close the cover. The light sequence that represents the Home menu is displayed.  
To print the Printer Settings Configuration sheet, press and hold Continue  
until the lights cycle. The sheet  
prints.  
Note: The sheet only prints when the Home menu is displayed.  
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Configuration menus overview  
Configuration menus overview  
Menus are represented by Ready  
light sequences. Menu items and their settings are indicated by Error  
, Toner Low/Replace PC Kit  
, Load Paper  
and Continue  
, and Paper Jam  
light sequences.  
Press and release Cancel  
Press and release Continue  
Press and hold Continue  
Press and hold Cancel  
to advance through menus and menu items.  
to advance to the setting you need.  
until all of the lights cycle to save a setting.  
until all of the lights cycle to return to the Home menu.  
Turn off the printer to exit the menus.  
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Configuration menus overview  
Network menu  
Use the Network menu to change printer settings on jobs sent through a network port (either Standard Network or Network  
Opt <x>).  
Setting  
Use this setting to  
Values  
NPA Mode  
Send print jobs to the printer and query  
printer status information simultaneously.  
• Off  
Auto*  
Mac Binary PS  
Configure the printer to process Macintosh Off—The printer filters PostScript print jobs using  
binary PostScript print jobs.  
standard protocol.  
On—The printer processes raw binary PostScript  
print jobs from computers using the Macintosh  
operating system. This setting often causes  
Windows print jobs to fail.  
Auto*—The printer processes print jobs from  
computers using either Windows or Macintosh  
operating systems.  
Set Card Speed  
Automatically detect the connection speed Auto*—The printer detects current network  
of your network. You can disable this  
setting to set the speed manually.  
speed.  
10Mbps , Half Duplex—Forces the printer to try  
to connect to the network only at 10Mbps, Half  
Duplex.  
10Mbps, Full Duplex—Forces the printer to try to  
connect to the network only at 10Mbps, Full  
Duplex.  
100Mbps, Half Duplex—Forces the printer to try  
to connect to the network only at 100Mbps, Half  
Duplex.  
100Mbps, Full Duplex—Forces the printer to try  
to connect to the network only at 100Mbps, Full  
Duplex.  
* Factory default  
† Megabits per second  
Parallel menu  
Use the Parallel menu to change printer settings on jobs sent through a parallel port.  
Setting  
Use this setting to  
Values  
NPA Mode  
Send print jobs to the printer and  
query printer status information  
simultaneously.  
• Off  
• On  
Auto*  
Protocol  
Receive information at a much higher • Standard  
transmission rate if your printer is set  
to Fastbytes (if your computer  
Fastbytes*  
supports Fastbytes), or receive  
information at a normal transmission  
rate if your printer is set to Standard.  
* Factory default  
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Configuration menus overview  
Setting  
Use this setting to  
Values  
Parallel Mode 2  
Determine whether the parallel port  
data is sampled on the leading (On) or  
trailing (Off) edge of strobe.  
• Off  
On*  
Mac Binary PS  
Configure the printer to process  
Macintosh binary PostScript print jobs.  
Off—The printer filters PostScript print jobs using  
standard protocol.  
On—The printer processes raw binary PostScript print  
jobs from computers using the Macintosh operating  
system. This setting often causes Windows print jobs  
to fail.  
Auto*—The printer processes print jobs from  
computers using either Windows or Macintosh  
operating systems.  
* Factory default  
Setup menu  
Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used.  
Setting  
Use this setting to  
Values  
Auto CR after LF  
Specify whether the printer automatically performs a carriage return after a Off*  
line feed control command.  
• On  
Auto LF after CR  
Specify whether the printer automatically performs a line feed after a  
carriage return control command.  
Off*  
• On  
* Factory default  
USB menu  
Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus (USB) port.  
Setting  
Use this setting to  
Values  
NPA Mode  
Send print jobs to the printer and query  
printer status information simultaneously.  
• Off  
• On  
Auto*  
Mac Binary PS  
Configure the printer to process Macintosh Off—The printer filters PostScript print jobs using  
binary PostScript print jobs.  
standard protocol.  
On—The printer processes raw binary PostScript print  
jobs from computers using the Macintosh operating  
system. This setting often causes Windows print jobs  
to fail.  
Auto*—The printer processes print jobs from  
computers using either Windows or Macintosh  
operating systems.  
* Factory default  
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Configuration menus overview  
Utilities menu  
Use the Utilities menu to troubleshoot printer problems.  
Setting  
Use this setting to  
Values  
Reset Factory  
Defaults  
Return your printer settings to the factory default values. Sometimes resetting the printer to the  
original settings solves formatting problems. All menu items are reset to the factory default values  
except:  
• Display Language.  
• All settings in the Parallel menu, Network menu, LocalTalk menu, and USB menu.  
All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted.  
Resources in flash memory are unaffected.  
Reset  
Photoconductor  
Counter  
Return the photoconductor counter to zero.  
The replace photoconductor message should be cleared only when the imaging drum has been  
replaced.  
Hex Trace  
Help isolate printing problems when unexpected characters print or characters  
are missing. Hex Trace helps you determine if there is a problem with the  
language interpreter or the cable by telling you what information your printer is  
receiving. To exit Hex Trace, turn off the printer.  
Off*  
• On  
Print Quality Test  
Pages  
Help isolate print quality problems, such as streaking. When you select this setting, three pages  
print to help you evaluate print quality:  
• A text page with printer information, cartridge information, current margin settings, and a  
graphic.  
Two pages with graphics.  
* Factory default  
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9
Software and network tasks  
How to print the menu settings and network setup pages  
To print the menu settings page and network setup page, press the Continue  
button from the Ready state.  
On the menu settings page:  
Verify that the options you installed are correctly listed under “Installed Features.”  
If an option is not listed under Installed Features, turn off the printer, unplug the power cord, and reinstall the  
option.  
Verify the amount of memory installed is correctly listed under “Printer Information.”  
Verify that the paper trays are configured for the sizes and types of paper you loaded.  
On the network setup page, confirm that Status is “Connected.”  
If Status is “Not Connected,your LAN drop may not be active or your network cable may be malfunctioning.  
Consult your network support person for a solution, and then print another network setup page to verify that you  
are connected to your network.  
How to print a test page  
Windows  
1
2
3
4
Click Start Æ Settings Æ Printers.  
Select your printer.  
Click File Æ Properties.  
Click Print Test Page.  
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How to configure for TCP/IP  
How to configure for TCP/IP  
If you have TCP/IP available on your network, we recommend that you assign an IP address to the printer.  
Assigning a printer IP address  
If your network is using DHCP, an IP address is automatically assigned after you connect the network cable to the printer.  
1
Look for the address under the “TCP/IP” heading on the network setup page you printed in How to print the  
2
If your network is not using DHCP, then you must manually assign an IP address to the printer.  
An easy way to do this is to use the Print Server TCP/IP Setup Utility.  
Detailed instructions about installing and using this utility are located on the drivers CD that shipped with your printer.  
Launch the CD, click View Documentation, and then click Network Printer Install. Look for information about using the  
Print Server TCP/IP Setup Utility.  
To use this utility, you will need to know the 12-digit physical address or Universally Administered Address (UAA) of the  
printer. Look for the UAA entry on the network setup page you printed earlier. You can use either the MSB or canonical form  
of the UAA.  
Verifying the IP settings  
1
Print another network setup page. Look under the “TCP/IP” heading, and make sure the IP address, netmask, and  
gateway are what you expected.  
Note: To display a command prompt on a Windows computer, click Start Æ Programs Æ Command  
prompt (or Accessories Æ Command prompt if using Windows 2000).  
2
Ping the printer, and verify that it responds. For example, at a command prompt on a network computer, type ping  
followed by the new printer IP address (for example, 192.168.0.11):  
If the printer is active on the network, you will receive a confirmation.  
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Using the printer resident Web page  
Using the printer resident Web page  
If you have a network model, your printer has a resident Web page, which you can access from your browser. To access the  
resident Web page, type the printer IP address in the URL address field of your browser (for example,  
http://192.168.236.24). If you do not know the IP address of your printer, you can find it on the network setup page (for help,  
Some of the resident Web page features include a real-time status window of the printer and details of the printer  
configuration, such as current memory and engine code levels. If you have administrative rights, you can also change  
printer settings.  
Using the Local Printer Setup Utility  
The Local Printer Setup Utility, located on the drivers CD, lets you change printer settings not available from your printer  
driver (for example, activating Alarm Control if you want the printer to sound an alarm when it needs attention).  
Click View Documentation on the drivers CD for instructions on installing and using the Local Printer Setup Utility on your  
computer.  
You can change the following settings using the Local Printer Setup Utility:  
Finishing Settings  
Paper Settings  
Parallel Settings  
PCL Emulation Settings  
• Copies  
• Blank Pages  
• Collation  
• Separator Sheets  
• Separator Source  
• Multipage Print  
• Multipage Order  
• Multipage View  
• Multipage Border  
• Paper Source  
• PCL SmartSwitch  
• PS SmartSwitch  
• Parallel Buffer  
• Advanced Status  
• Honor Init  
• Orientation  
• Lines Per Page  
• A4 Width  
Tray Renumber  
• Auto CR after LF  
• Auto LF after CR  
*
• Paper Size  
• Paper Type  
*
*
• Custom Types  
• Substitute Size  
• Paper Texture  
• Paper Weight  
• Paper Loading  
PostScript Settings  
Quality Settings  
Setup Settings  
USB Settings  
• Print PS Error  
• Font Priority  
• Print Resolution  
Toner Darkness  
• PictureGrade™  
• Printer Language  
• Power Saver  
• PCL SmartSwitch  
• PS SmartSwitch  
• USB Buffer  
• Resource Save  
• Download Target  
• Print Timeout  
• Wait Timeout  
• Auto Continue  
• Jam Recovery  
• Page Protect  
• Print Area  
• Display Language  
Toner Alarm  
* Per supported sources  
Per custom type number  
Per supported media  
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10  
Supplies information  
What supplies do I need and how do I order them?  
There are only two supply items that have to be replaced on a regular basis: the toner cartridge and the photoconductor kit,  
which together comprise the print cartridge assembly. The photoconductor kit typically lasts up to 30,000 pages (at  
approximately 5% coverage), whereas the toner cartridge has to be replaced more frequently. How often the toner cartridge  
needs replacing depends on which cartridge you purchase and the average amount of toner coverage you have on your  
print jobs.  
Within the United States or Canada, you can order Lexmark supplies from any authorized Lexmark supplies dealer. To  
locate the dealer nearest you, call 1-800-539-6275. In other countries or regions, visit the Lexmark online store at  
www.lexmark.com, or contact the place where you bought your printer.  
The recommended supplies specifically designed for the printer are:  
Part number  
World Wide  
12A8302  
Description  
Average cartridge yield  
1
Photoconductor kit  
30,000 standard pages  
3
For the USA and Canada  
2
24035SA  
24015SA  
Print Cartridge  
2,500 standard pages  
2
Return Program Print Cartridge  
2,500 standard pages  
4
For Europe, the Middle East, and Africa  
2
24036SE  
24016SE  
Print Cartridge  
2,500 standard pages  
2
Return Program Print Cartridge  
2,500 standard pages  
5
For the Asia Pacific Region  
2
24037SR  
24017SR  
Print Cartridge  
2,000 standard pages  
2
Return Program Print Cartridge  
2,000 standard pages  
6
For Latin America  
2
24038SL  
Print Cartridge  
Return Program Print Cartridge  
2,500 standard pages  
2
24018SL  
2,500 standard pages  
1
Approximately 5% coverage.  
2
3
4
5
6
Declared yield value in accordance with ISO/IEC 19752.  
Designed for use only in the USA and Canada.  
Designed for use only in Europe, Middle East, and Africa.  
Designed for use only in Asia Pacific Region, Australia, and New Zealand.  
Designed for use only in Latin America.  
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How to conserve supplies  
The recommended supplies specifically designed for the printer are:  
Part number  
12A8302  
Description  
Average cartridge yield  
1
Photoconductor kit  
Print Cartridge  
30,000 standard pages  
2
23820SW  
2,000 standard pages  
2
23800SW  
Return Program Print Cartridge  
2,000 standard pages  
1
Approximately 5% coverage.  
Declared yield value in accordance with ISO/IEC 19752.  
2
Storing supplies  
Choose a cool, clean storage area for your printer supplies. Store supplies right side up in their original packaging until you  
are ready to use them.  
Do not expose supplies to:  
Direct sunlight  
Temperatures above 35°C (95°F)  
High humidity (above 80%)  
Salty air  
Corrosive gases  
Heavy dust  
How to conserve supplies  
Conserving supplies lowers printing costs.  
When printing drafts, conserve toner by changing the Toner Darkness setting in your printer driver. The settings  
range from 1 (very light) to 10 (very dark), with 8 being the default. Setting the Toner Darkness to 1 conserves the  
most toner.  
Reduce paper consumption by printing on both sides of the paper.  
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How to know when you need new supplies  
How to know when you need new supplies  
The following sections describe ways to determine when new supplies are needed.  
Checking the toner and photoconductor levels  
You can determine approximately how much toner is left in your cartridge and how full the photoconductor is by printing a  
menu settings page. This helps you decide when you might need to order replacement supplies. For help printing a menu  
The Toner low light sequence (see page 63) is displayed when the toner cartridge is nearly empty. You can still print for a  
short time while this sequence is displayed, but print quality begins to decrease as the toner level decreases.  
Note: The Toner low light sequence does not appear if the 1500-page starter print cartridge is installed.  
When the toner light sequence appears, or when you experience faded print, remove the toner cartridge. Firmly shake it  
side to side and front to back several times to redistribute the toner and reinsert it. Repeat this procedure multiple times. If  
the print remains faded, replace the toner cartridge.  
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor has reached  
a maximum of 40,000 pages. (See Replace photoconductor (printer hard stop) on page 91 for the light sequence  
associated with this stop.) The printer automatically notifies you before the photoconductor reaches this point.  
When you first receive the “Replace photoconductor kit” light sequence, you should immediately order a new  
photoconductor kit. While the printer may continue to function properly after the photoconductor kit has reached its official  
end-of-life (approximately 30,000 pages), print quality begins to significantly decrease until the photoconductor stops  
operating at the maximum of 40,000 pages.  
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How to know when you need new supplies  
Recognizing the operator panel light sequences  
The operator panel displays certain light sequences to let you know when the toner level is low or when it’s time to replace  
the photoconductor kit.  
Printer condition  
Toner low  
Photoconductorkit  
life warning  
Replace  
photoconductor  
Replace  
photoconductor  
(printer hard stop)  
*
For more information, see page:  
Continue  
Ready  
Toner Low/  
Replace PC Kit  
Load Paper  
Paper Jam  
Error  
* If the operator panel lights display this sequence, the printer will not print any more jobs until the photoconductor kit is  
replaced.  
Note: The operator panel may also display other light sequences in conjunction with the “Toner low” and  
“Replace photoconductor kit” lights.  
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How to change a toner cartridge  
How to change a toner cartridge  
1
Open the front cover by pressing the button on the left side of the printer and lowering the cover.  
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How to change a toner cartridge  
2
Remove the toner cartridge:  
a
b
Press the button on the base of the print cartridge assembly.  
Pull the toner cartridge up and out using the handle.  
a
b
3
4
Unpack the new toner cartridge.  
Note: You can use the packing material from the new cartridge to ship the old cartridge back to Lexmark for  
recycling. See Recycling Lexmark products on page 95 for more information.  
Firmly shake the cartridge in all directions to distribute the toner.  
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How to change a toner cartridge  
5
Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the  
tracks of the photoconductor and pushing the toner cartridge in as far as it will go. The cartridge clicks into place  
when correctly installed.  
6
Close the front cover.  
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Recycling Lexmark products  
Recycling Lexmark products  
To return Lexmark products to Lexmark for recycling:  
1
2
Visit our Web site:  
Follow the instructions on the computer screen.  
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How to change a photoconductor kit  
How to change a photoconductor kit  
Warning: When replacing a photoconductor kit, do not leave the toner cartridge or the new photoconductor kit  
exposed to direct light for an extended period of time. Extended light exposure can cause print quality  
problems.  
1
Open the front cover by pressing the button on the left side of the printer and lowering the cover.  
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How to change a photoconductor kit  
2
Pull the print cartridge assembly out of the printer by pulling on the toner cartridge handle.  
Note: Do not press the button on the print cartridge assembly.  
Place the print cartridge assembly on a flat, clean surface.  
Remove the toner cartridge:  
3
a
b
Press the button on the base of the print cartridge assembly.  
Pull the toner cartridge up and out using the handle.  
a
b
4
Unpack the new photoconductor kit.  
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How to change a photoconductor kit  
5
Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge  
with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go.  
The cartridge clicks into place when correctly installed.  
6
Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge  
assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it  
will go.  
7
Close the front cover.  
Note: For information about resetting the imaging drum counter, see the instruction sheet that shipped with  
the new kit.  
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Troubleshooting  
General problems  
Problem / Question  
Solution / Answer  
What do the blinking lights See Understanding the operator panel lights on page 53 for information about what each  
mean?  
light pattern means.  
Why am I missing  
If you see voids (missing characters) when printing envelopes, check your printer driver  
characters when I print on settings to make sure you selected Envelope from the Paper Type menu.  
envelopes?  
If Envelope is already selected, try changing the texture setting to a rougher setting.  
Sometimes toner does not adhere well to smooth-textured envelopes. From your printer  
driver, select Custom 6-Rough Env from the Paper Type menu.  
To change Custom 6 back to its default settings for Paper Type, Paper Texture, and Paper  
Weight, use the Local Printer Setup Utility on the drivers CD that shipped with your printer. If  
you already installed the printer drivers and utilities, skip to step 7.  
1 Insert the drivers CD into your computer.  
2 Click Printer Software.  
3 Click Agree.  
4 Select Local Printer Install, and then click Next.  
5 Select your printer and port, and make sure Local Printer Setup Utility is checked.  
6 Click Finish.  
The Utility will be installed on your computer under Program Files (unless you chose a  
different directory).  
7 Open the Local Printer Setup Utility.  
8 From the Paper menu, scroll through the menu items until you see the Custom menu  
setting.  
9 Click Custom.  
10 Scroll down to Custom 6 Paper Type.  
11 Select envelope for the Custom 6 paper type, heavy for the Custom 6 paper weight, and  
rough for the Custom 6 paper texture.  
12 From the toolbar, click Actions.  
13 Click Apply to save the changes you made.  
14 Click File Æ Exit to close the Local Printer Setup Utility.  
How do I clear a paper  
jam?  
See How to clear paper jams on page 34 for information about clearing jams.  
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General problems  
Problem / Question  
Solution / Answer  
How do I restore the  
factory defaults?  
Sometimes restoring the printer to the original factory default settings solves formatting  
problems. To reset the factory defaults:  
1 Turn off the printer.  
2 Open the front cover.  
3 Press Continue as you turn the printer back on.  
4 Keep pressing Continue until the Error light comes on, then release the Continue button.  
5 Close the front cover.  
6 As the printer warms up, the top four lights come on.  
7 Press Cancel.  
8 Press Continue until the operator panel cycles through all of the lights.  
9 When the top four lights come on, release the Continue button.  
10Turn the printer off and back on.  
11Factory defaults have been reset.  
The toner low light  
Yes, you can still print. To extend the life of the toner cartridge somewhat, remove the  
sequence is on, but I don’t cartridge, firmly shake it from side to side and front to back several times to use the remaining  
have another cartridge to  
put in yet. Can I still print  
with the low cartridge?  
toner, then insert it back into the printer. Repeat this procedure multiple times. If print remains  
faded, replace the toner cartridge.  
The printer seems to print  
slower when using the  
manual feeder.  
This is normal. The printer sometimes prints at a slightly slower speed when feeding print  
media from the manual feeder.  
I want to manually duplex  
card stock, but I’m having  
trouble getting it to feed.  
The problem is that when the printer tries to manually duplex a print job, it always prints side 2  
from Tray 1. However, Tray 1 does not support card stock.  
To achieve the desired effect, you have to send both pages of the print job as separate jobs.  
After the first page has printed, reload the card stock in the manual feeder. Load the card  
stock in the feeder with the already-printed side down, with the top of the sheet first.  
Paper stacks poorly in the  
output bin.  
Extend the paper  
support on the  
output bin.  
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Print quality problems  
Problem / Question  
Solution / Answer  
Dust is gathering on the  
paper tray when it is  
extended.  
Attach the dust cover to the back of the printer. This protects the paper tray from the  
environment as well as keeping the tray from being knocked out of position while it is  
extended.  
See Attaching the dust cover for information about attaching the dust cover.  
The paper tray is getting  
bumped and pushed out  
the front of the printer when  
it is extended.  
Print quality problems  
You can solve many print quality problems by replacing a supply or maintenance item that has reached the end of its  
intended life. Use the following table to find solutions to print quality problems.  
Symptom  
Cause  
Solution  
White lines  
• The printhead lens is dirty.  
• Either the toner cartridge or the  
fuser is defective.  
Try the following in this order:  
1 Clean the printhead lens.  
ABCDE  
ABCDE  
ABCDE  
2 Replace the toner cartridge.  
3 Replace the fuser .  
*
*
Streaked horizontal lines  
The toner cartridge or fuser may be  
defective, empty, or worn.  
Replace the toner cartridge or fuser  
as needed.  
ABCDE  
ABCDE  
ABCDE  
Streaked vertical lines  
Toner is smeared before fusing to  
the paper.  
• The toner cartridge is defective.  
• If paper is stiff, try feeding from  
another tray or the manual feeder.  
• Replace the toner cartridge.  
ABCDE  
ABCDE  
ABCDE  
*
To replace the fuser, call a service technician.  
This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on  
page 87 for more information.  
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Print quality problems  
Symptom  
Cause  
Solution  
Print irregularities  
• Paper has absorbed moisture due  
to high humidity.  
• Load paper from a fresh package in  
the paper tray.  
You are using paper that does not  
meet the printer specifications.  
• The fuser is worn or defective.  
• Avoid textured paper with rough  
finishes.  
• Make sure the printer driver paper  
type setting matches the type of  
paper you are using.  
ABCDE  
ABCDE  
ABCDE  
*
• Replace the fuser .  
Print too light  
• The Toner Darkness setting is too  
light.  
• Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
You are using paper that does not  
meet the printer specifications.  
• Load paper from a new package.  
• The toner cartridge is low on toner. • Avoid textured paper with rough  
finishes.  
• The toner cartridge is defective.  
• Make sure the paper you load in the  
trays is not damp.  
• Replace the toner cartridge.  
Print too dark  
• The Toner Darkness setting is too  
dark.  
• The toner cartridge is defective.  
• Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
• Replace the toner cartridge.  
Transparency print quality is poor  
You are using transparencies that  
do not meet the printer  
specifications.  
• Use only transparencies  
recommended by the printer’s  
manufacturer.  
(Print has inappropriate light or dark  
spots, toner is smeared, or horizontal  
or vertical light bands appear.)  
• The Form Type setting in the printer • Make sure the Form Type setting is  
driver is set to something other than  
transparency.  
set to transparency.  
Toner specks  
• The toner cartridge is defective.  
• The fuser is worn or defective.  
Toner is in the paper path.  
• Replace the toner cartridge.  
• Replace the fuser .  
• Call for service.  
*
Toner rubs off the paper easily  
when you handle the sheets  
• The Paper Texture setting is wrong • Change Paper Texture from  
for the type of paper or specialty  
media you are using.  
Normal to Smooth or Rough.  
• Change Paper Weight from Plain  
• The Paper Weight setting is wrong  
for the type of paper or specialty  
media you are using.  
to CardStock (or other appropriate  
weight).  
*
• Replace the fuser .  
• The fuser is worn or defective.  
Gray background  
• The Toner Darkness setting is too  
dark.  
• The toner cartridge is defective.  
• Select a different Toner Darkness  
setting from the printer driver before  
sending the job to print.  
• Replace the toner cartridge.  
ABCDE  
ABCDE  
ABCDE  
*
To replace the fuser, call a service technician.  
This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on  
page 87 for more information.  
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Print quality problems  
Symptom  
Cause  
The toner cartridge is defective.  
Solution  
Uneven print density  
Replace the toner cartridge.  
ABCDE  
ABCDE  
ABCDE  
Ghost Images  
• The Form Type setting in the printer • Make sure the Form Type setting is  
driver is set incorrectly.  
Toner level is low in the toner  
cartridge.  
correct for the paper or specialty  
media you are using.  
• Replace the toner cartridge.  
Uneven printing  
The toner cartridge is not properly  
installed.  
Remove and then reinsert the toner  
cartridge.  
DE  
DE  
DE  
(Print only appears on one side of the  
page.)  
Incorrect margins  
The Form Size setting in the printer  
driver is different than the size paper  
that is loaded in the tray. For example,  
you inserted A4 size paper into the  
selected tray but did not set the Form  
Size to A4.  
Set the Form Size to A4.  
Skewed print  
(Print is inappropriately slanted.)  
• The guides in the selected tray are  
not in the correct position for the  
paper size loaded in the tray.  
• Move the guides in the tray so that  
they are snug against the sides of  
the paper.  
• The manual feeders guides are not • Move the manual feeders guides so  
in the correct position for the paper  
size loaded in the feeder.  
that they are snug against the sides  
of the paper.  
Blank pages  
The toner cartridge is defective or  
empty.  
Replace the toner cartridge.  
*
To replace the fuser, call a service technician.  
This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on  
page 87 for more information.  
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Print quality problems  
Symptom  
Cause  
Solution  
Solid black pages  
• The toner cartridge is defective.  
Your printer requires servicing.  
• Replace the toner cartridge.  
• Call for service.  
Paper curls badly once it prints and The Paper Weight setting is wrong for Change Paper Weight to Smooth.  
exits to the bin  
the type of paper or specialty media  
you are using.  
*
To replace the fuser, call a service technician.  
This setting can be changed using the Local Printer Setup Utility. See Using the Local Printer Setup Utility on  
page 87 for more information.  
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Print quality problems  
How to clean the printhead lens  
You can solve some print quality problems by cleaning the printhead lens.  
1
2
Turn the printer off.  
Open the front cover by pressing the button on the left side of the printer and lowering the cover.  
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Print quality problems  
3
Remove the print cartridge assembly out of the printer by pulling on the toner cartridge handle.  
Note: Do not press the button on the print cartridge assembly.  
Place the print cartridge assembly on a flat, clean surface.  
Warning: Do not leave the print cartridge assembly exposed to direct light for an extended period of time.  
Extended light exposure can cause print quality problems.  
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Print quality problems  
4
Locate the glass printhead lens, which is located within the recessed area in the top of the printer.  
Printhead lens  
5
6
Gently wipe the printhead lens with a clean, dry, lint-free cloth.  
Warning: Not using a clean, dry, lint-free cloth may result in damage to the printhead lens.  
Install the print cartridge assembly into the printer by aligning the arrows on the guides of the print cartridge  
assembly with the arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it will go.  
7
8
Close the front cover.  
Turn the printer on.  
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Index  
Load Paper light  
N
loading  
NPA Mode  
options  
P
M
O
MAC Binary PS  
operator panel  
light sequences  
photoconductor kit  
Change invalid toner  
cartridge 66  
to print to a network  
printer 19  
maintaining the printer  
cleaning the printhead  
lens 105  
manual duplex  
menus  
Photoconductor kit near  
full 64  
Programming engine  
code 67  
Programming system  
code 67  
Restoring factory  
defaults 67  
Photoconductor kit near full  
light 64  
ports  
print cartridge  
See toner cartridge  
Print Quality Test Pages  
(Utilities menu) 84  
Printer Settings Configuration  
sheet  
printing  
navigating  
returning to Home  
menu 81  
messages  
See operator panel light  
sequences  
problems  
109  
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Index  
system board  
R
Reset Factory Defaults  
(Utilities menu) 84  
Reset PhotoconductorCounter  
(Utilities menu) 84  
T
toner cartridge  
S
Error communicating with  
the host computer 77  
Insufficient printer  
memory 74  
U
Paper jam at the input  
sensor 71  
Paper jam in the manual  
feeder 71  
W
Paper jams as a printed job  
exits the tray 72  
Paper jams as it exits the  
tray into the printer 72  
Set Card Speed (Network  
menu) 82  
storing  
supplies  
110  
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