Lenovo Server 6435 User Manual

ThinkServer RS110 Types 6435, 6436, 6437, and 6438  
Installation Guide  
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ThinkServer RS110 Types 6435, 6436, 6437, and 6438  
Installation Guide  
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Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 61  
and the Warranty and Support Information document on the Lenovo ThinkServer Documentation DVD.  
First Edition (October 2008)  
© Copyright Lenovo 2008.  
Portions © Copyright International Business Machines Corporation 2008.  
All rights reserved.  
LENOVO products, data, computer software, and services have been developed exclusively at private expense and  
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights  
to use, reproduction and disclosure.  
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered  
pursuant a General Services Administration GSAcontract, use, reproduction, or disclosure is subject to restrictions  
set forth in Contract No. GS-35F-05925.  
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Contents  
© Lenovo 2008. Portions © IBM Corp. 2008.  
iii  
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iv ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Safety  
Before installing this product, read the Safety Information.  
Antes de instalar este produto, leia as Informações de Segurança.  
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.  
Læs sikkerhedsforskrifterne, før du installerer dette produkt.  
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.  
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.  
Avant d’installer ce produit, lisez les consignes de sécurité.  
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.  
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.  
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.  
Antes de instalar este produto, leia as Informações sobre Segurança.  
© Lenovo 2008. Portions © IBM Corp. 2008.  
v
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Antes de instalar este producto, lea la información de seguridad.  
Läs säkerhetsinformationen innan du installerar den här produkten.  
Important:  
Each caution and danger statement in this document is labeled with a number. This  
number is used to cross reference an English-language caution or danger  
statement with translated versions of the caution or danger statement in the Safety  
Information document.  
For example, if a caution statement is labeled “Statement 1,” translations for that  
caution statement are in the Safety Information document under “Statement 1.”  
Be sure to read all caution and danger statements in this document before you  
perform the procedures. Read any additional safety information that comes with the  
server or optional device before you install the device.  
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Statement 1:  
DANGER  
Electrical current from power, telephone, and communication cables is  
hazardous.  
To avoid a shock hazard:  
v Do not connect or disconnect any cables or perform installation,  
maintenance, or reconfiguration of this product during an electrical  
storm.  
v Connect all power cords to a properly wired and grounded electrical  
outlet.  
v Connect to properly wired outlets any equipment that will be attached to  
this product.  
v When possible, use one hand only to connect or disconnect signal  
cables.  
v Never turn on any equipment when there is evidence of fire, water, or  
structural damage.  
v Disconnect the attached power cords, telecommunications systems,  
networks, and modems before you open the device covers, unless  
instructed otherwise in the installation and configuration procedures.  
v Connect and disconnect cables as described in the following table when  
installing, moving, or opening covers on this product or attached  
devices.  
To Connect:  
To Disconnect:  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlet.  
5. Turn device ON.  
2. First, remove power cords from outlet.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
Safety vii  
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Statement 2:  
CAUTION:  
When replacing the lithium battery, use only the battery recommended by the  
manufacturer. If your system has a module containing a lithium battery,  
replace it only with the same module type made by the same manufacturer.  
The battery contains lithium and can explode if not properly used, handled, or  
disposed of.  
Do not:  
v Throw or immerse into water  
v Heat to more than 100°C (212°F)  
v Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
viii ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Statement 3:  
CAUTION:  
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or  
transmitters) are installed, note the following:  
v Do not remove the covers. Removing the covers of the laser product could  
result in exposure to hazardous laser radiation. There are no serviceable  
parts inside the device.  
v Use of controls or adjustments or performance of procedures other than  
those specified herein might result in hazardous radiation exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class 3B laser  
diode. Note the following.  
Laser radiation when open. Do not stare into the beam, do not view directly  
with optical instruments, and avoid direct exposure to the beam.  
Class 1 Laser Product  
Laser Klasse 1  
Laser Klass 1  
Luokan 1 Laserlaite  
`
Appareil A Laser de Classe 1  
Safety ix  
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Statement 4:  
18 kg (39.7 lb)  
32 kg (70.5 lb)  
55 kg (121.2 lb)  
CAUTION:  
Use safe practices when lifting.  
Statement 5:  
CAUTION:  
The power control button on the device and the power switch on the power  
supply do not turn off the electrical current supplied to the device. The device  
also might have more than one power cord. To remove all electrical current  
from the device, ensure that all power cords are disconnected from the power  
source.  
2
1
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Statement 8:  
CAUTION:  
Never remove the cover on a power supply or any part that has the following  
label attached.  
Hazardous voltage, current, and energy levels are present inside any  
component that has this label attached. There are no serviceable parts inside  
these components. If you suspect a problem with one of these parts, contact  
a service technician.  
Statement 26:  
CAUTION:  
Do not place any object on top of rack-mounted devices.  
This server is suitable for use on an IT power-distribution system whose maximum  
phase-to-phase voltage is 240 V under any distribution fault condition.  
Safety xi  
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Chapter 1. Introduction  
This Installation Guide contains instructions for setting up your Lenovo®  
ThinkServerRS110 Types 6435, 6436, 6437, and 6438 server and basic  
instructions for installing some optional devices. More detailed instructions for  
installing optional devices are in the User Guide on the Lenovo ThinkServer  
Documentation DVD, which comes with the server. This document contains  
information about:  
v Setting up and cabling the server  
v Starting and configuring the server  
v Installing some optional devices  
v Solving problems  
If firmware and documentation updates are available, you can download them from  
the Lenovo Web site. The server might have features that are not described in the  
documentation that comes with the server, and the documentation might be updated  
occasionally to include information about those features, or technical updates might  
be available to provide additional information that is not included in the server  
documentation. To check for updates, complete the following steps:  
Note: Changes are made periodically to the Lenovo Support Web site. The actual  
procedure might vary slightly from what is described in this document.  
2. Enter your product number (machine type and model number) or select Servers  
from the Select your product list.  
3. Select Servers from the Brand list.  
4. From Family list, select ThinkServer RS110, and click Continue.  
The server comes with an EasyStartup DVD to help you configure the hardware,  
install device drivers, and install the operating system.  
The server comes with a limited warranty. You can obtain up-to-date information  
about the server and other Lenovor products at http://www.lenovo.com/thinkserver.  
Record information about the server in the following table. You will need this  
information when you register the server with Lenovo.  
Product name  
ThinkServer RS110  
Machine type  
Model number  
Serial number  
Key serial number  
Key manufacturer  
Key phone number  
ThinkServer RS110, Types 6435, 6436, 6437 and 6438  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
_____________________________________________  
The model number and serial number are on the ID label on the bezel, as shown in  
the following illustration.  
© Lenovo 2008. Portions © IBM Corp. 2008.  
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ID label  
Note: This illustration shows a serial-attached SCSI (SAS) hot-swap hard disk drive  
model (3.5-inch drives). A Serial ATA (SATA) hot-swap hard disk drive model  
(3.5-inch drives), SATA simple-swap hard disk drive model (3.5-inch drives), and a  
SAS hot-swap model with 2.5-inch hard disk drives are also available. This  
illustration might differ slightly from your hardware.  
For a list of supported optional devices for the server, see http://www.lenovo.com/  
See the Rack Installation Instructions document for complete rack installation and  
removal instructions.  
The Lenovo ThinkServer Documentation DVD  
The Lenovo ThinkServer Documentation DVD contains documentation for the  
server in Portable Document Format (PDF).  
Hardware and software requirements  
The Lenovo ThinkServer Documentation DVD requires the following minimum  
hardware and software:  
v Microsoft® Windows® XP, Windows 2000, or Red Hat Linux  
v 100 MHz microprocessor  
v 32 MB of RAM  
v Adobe® Acrobat® Reader 3.0 (or later) or xpdf, which comes with Linux operating  
systems  
Notices and statements in this document  
The caution and danger statements in this document are also in the multilingual  
Safety Information document, which is on the Lenovo ThinkServer Documentation  
DVD. Each statement is numbered for reference to the corresponding statement in  
the Safety Information document.  
The following notices and statements are used in this document:  
v Note: These notices provide important tips, guidance, or advice.  
v Important: These notices provide information or advice that might help you avoid  
inconvenient or problem situations.  
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v Attention: These notices indicate potential damage to programs, devices, or  
data. An attention notice is placed just before the instruction or situation in which  
damage might occur.  
v Caution: These statements indicate situations that can be potentially hazardous  
to you. A caution statement is placed just before the description of a potentially  
hazardous procedure step or situation.  
v Danger: These statements indicate situations that can be potentially lethal or  
extremely hazardous to you. A danger statement is placed just before the  
description of a potentially lethal or extremely hazardous procedure step or  
situation.  
Features and specifications  
The following information is a summary of the features and specifications of the  
server. Depending on the server model, some features might not be available, or  
some specifications might not apply.  
Racks are marked in vertical increments of 4.45 cm (1.75 inches). Each increment  
is referred to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.  
Chapter 1. Introduction  
3
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Table 1. Features and specifications  
Microprocessor:  
Expansion slots:  
Acoustical noise emissions:  
v Sound power, idling: 6.5 bel  
maximum  
One Intel® LGA 775 single core, dual Two PCI Express x8 slots, one  
core, or quad core, depending on the low-profile and one 3/4-length full  
server model:  
height. Low-profile slot supports x4  
electrical.  
v Sound power, operating: 6.5 bel  
v Single core: Celeron 440 or later  
v Dual core: Core 2 Duo E4600 or  
Xeon E3110, or later  
v Quad core: Xeon 3300 series  
maximum  
Video controller:  
Heat output:  
v ATI ES1000 video on system  
Approximate heat output in British  
thermal units (Btu) per hour:  
v Minimum configuration: 341 Btu per  
hour (100 watts)  
board  
Notes:  
v 16 MB DDR II video memory  
1. Use the Configuration/Setup Utility  
program to determine the size of  
the L2 cache, type and speed of  
the microprocessor, and speed of  
the front-side bus.  
Power supply:  
351 watt (110 or 220 V ac  
auto-sensing)  
v Maximum configuration: 1024 Btu  
per hour (300 watts)  
Electrical input:  
Size:  
v Sine-wave input (50 - 60 Hz)  
2. Intel Virtualization Technology (VT)  
is not available on the Celeron  
440 or the Core 2 Duo E4600;  
however, these microprocessors  
can run paravirtualization.  
v Height: 43 mm (1.75 inches, 1 U)  
v Depth: 559 mm (22 inches)  
v Width: 440 mm (17.32 inches)  
v Maximum weight: 12.7 kg (28 lb)  
depending on your configuration  
required  
v Input voltage low range:  
– Minimum: 100 V ac  
– Maximum: 127 V ac  
v Input voltage high range:  
– Minimum: 200 V ac  
– Maximum: 240 V ac  
v Approximate input kilovolt-amperes  
(kVA):  
Memory:  
Integrated functions:  
v Minimum: Two 512 MB DIMMs  
v Two Broadcom NetXtremeGB  
Ethernet controllers on the system  
board with Wake on LAN® support  
v Serial port  
v Maximum: 8 GB  
v Type: PC2-5300, 667 MHz, ECC,  
DDR II unbuffered SDRAM DIMMs  
v Slots: Four dual inline  
v Supports 512 MB, 1 GB, and 2 GB  
DIMMs  
– Minimum: 0.102 kVA  
– Maximum: 0.55 kVA  
v Four USB ports (two on front and  
two on rear of server)  
Notes:  
1. Power consumption and heat  
output vary depending on the  
number and type of optional  
v Systems-management port if an  
optional Remote Supervisor  
Adapter II SlimLine is installed  
Drives:  
Ultrabay Enhanced: CD or CD/DVD  
features that are installed and the  
power-management optional  
features that are in use.  
Hard disk controllers:  
Expansion bays:  
One of the following configurations:  
v Serial ATA (SATA) controller  
(simple-swap SATA models)  
v Serial-attached SCSI (SAS)  
controller with integrated RAID  
(hot-swap SAS/SATA models) that  
supports RAID levels 0, 1, 1E  
2. These levels were measured in  
controlled acoustical environments  
according to the procedures that  
are specified by the American  
National Standards Institute (ANSI)  
S12.10 and ISO 7779 and are  
reported in accordance with ISO  
9296. Actual sound-pressure levels  
in a given location might exceed  
the average stated values because  
of room reflections and other  
nearby noise sources. The declared  
sound-power levels indicate an  
upper limit, below which a large  
number of computers will operate.  
3. There is no keyboard connector or  
mouse connector on the server.  
You can connect a USB keyboard  
and USB mouse to the server by  
using the USB connectors.  
v Two 3.5-inch slim-high bays for  
hard disk drives.  
– Hot-swap models: Supports  
maximum of two serial-attached  
SCSI (SAS) drives or two serial  
ATA (SATA) drives.  
– Simple-swap models: Supports  
maximum of two SATA drives  
Environment:  
v Air temperature:  
– Server on: 10° to 35°C (50.0°  
to 95.0°F); altitude: 0 to 914.4  
m (3000 ft)  
v Four 2.5-inch small form-factor  
(SFF) hot-swap bays for hard disk  
drives. Supports a maximum of four  
2.5-inch SAS drives.  
– Server on: 10° to 32°C (50.0°  
to 89.6°F); altitude: 914.4 m  
(3000 ft) to 2133.6 m (7000 ft)  
– Server off: 10° to 43°C (50.0°  
to 109.4°F); maximum altitude:  
2133.6 m (7000 ft)  
– Shipping: -40° to 60°C  
(-40° to 140°F); maximum  
altitude: 2133.6 m (7000 ft)  
v Humidity:  
– Server on: 8% to 80%  
– Server off: 8% to 80%  
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Major components of the server  
Blue on a component indicates touch points, where you can grip the component to  
remove it from or install it in the server, open or close a latch, and so on.  
Orange on a component or an orange label on or near a component indicates that  
the component can be hot-swapped, which means that if the server and operating  
system support hot-swap capability, you can remove or install the component while  
the server is running. (Orange can also indicate touch points on hot-swap  
components.) See the instructions for removing or installing a specific hot-swap  
component for any additional procedures that you might have to perform before you  
remove or install the component.  
The following illustration shows the major components in the server.  
Note: The illustrations in this document might differ slightly from your hardware.  
Chapter 1. Introduction  
5
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3.5-inch models  
ꢀ1ꢁ  
ꢀ2ꢁ  
Riser card assembly  
SAS/SATA controller (some models)  
ꢀ12ꢁ Bezel  
ꢀ13ꢁ 3.5-inch hot-swap hard disk drive  
(some models)  
ꢀ3ꢁ  
ꢀ4ꢁ  
ꢀ5ꢁ  
System board  
ꢀ14ꢁ CD/DVD drive  
SAS/SATA backplane (some models) ꢀ15ꢁ Operator information panel assembly  
SATA simple-swap back panel (some ꢀ16ꢁ CD/DVD interface card  
models)  
ꢀ6ꢁ  
ꢀ7ꢁ  
ꢀ8ꢁ  
Power supply  
Fans  
3.5-inch drive cage  
ꢀ17ꢁ Fans  
ꢀ18ꢁ Air baffle  
ꢀ19ꢁ Microprocessor  
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ꢀ9ꢁ  
3.5-inch simple-swap SATA hard disk ꢀ20ꢁ Heat-exchanger retention module  
drive (some models)  
ꢀ10ꢁ Simple-swap SATA filler panel  
ꢀ21ꢁ Heat exchanger assembly  
ꢀ11ꢁ Hot-swap hard disk drive filler  
ꢀ22ꢁ DIMM  
Chapter 1. Introduction  
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2.5-inch models  
ꢀ1ꢁ  
ꢀ2ꢁ  
Riser card assembly  
SAS/SATA controller (some models)  
ꢀ11ꢁ CD/DVD drive  
ꢀ12ꢁ 3.5-inch hot-swap hard disk drive  
(some models)  
ꢀ3ꢁ  
ꢀ4ꢁ  
ꢀ5ꢁ  
ꢀ6ꢁ  
ꢀ7ꢁ  
ꢀ8ꢁ  
ꢀ9ꢁ  
System board  
2.5-inch hard disk drive backplane  
Power supply  
ꢀ13ꢁ Operator information panel assembly  
ꢀ14ꢁ Fans  
ꢀ15ꢁ Air baffle  
Fans  
ꢀ16ꢁ Microprocessor  
2.5-inch drive cage  
2.5-inch drive hard disk drive  
2.5-inch filler panel  
ꢀ17ꢁ Heat-exchanger retention module  
ꢀ18ꢁ Heat-exchanger assembly  
ꢀ19ꢁ DIMM  
ꢀ10ꢁ Bezel  
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System-board optional-device connectors  
The following illustration shows the connectors for user-installable optional devices.  
ꢀ1ꢁ  
ꢀ2ꢁ  
Other systems-management  
connector  
Remote Supervisor Adapter II  
SlimLine connector  
ꢀ6ꢁ  
ꢀ7ꢁ  
DIMM 3 connector  
DIMM 2 connector  
ꢀ3ꢁ  
ꢀ4ꢁ  
ꢀ5ꢁ  
Battery connector  
SAS/SATA controller connector  
DIMM 4 connector  
ꢀ8ꢁ  
ꢀ9ꢁ  
DIMM 1 connector  
Riser card connector  
The following illustration shows the locations of the PCI Express slots on the  
riser-card assembly.  
ꢀ1ꢁ PCI Express x8 slot 1  
ꢀ2ꢁ PCI Express x8 slot 2  
Chapter 1. Introduction  
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10 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Chapter 2. Installing optional devices  
This chapter provides basic instructions for installing optional hardware devices in  
the server. These instructions are intended for users who are experienced with  
setting up Lenovo server hardware.  
Installation guidelines  
Before you install optional devices, read the following information:  
v Read the safety information that begins on page v and the guidelines in  
work safely.  
v When you install your new server, take the opportunity to download and apply  
the most recent firmware updates. This step will help to ensure that any known  
issues are addressed and that your server is ready to function at maximum levels  
of performance. To download firmware updates for your server, complete the  
following steps:  
Note: Changes are made periodically to the Lenovo Web site. The actual  
procedure might vary slightly from what is described in this document.  
2. Enter your product number (machine type and model number) or select  
Servers from the Select your product list.  
3. Select Servers from the Brand list.  
4. From Family list, select ThinkServer RS110, and click Continue.  
5. Click Downloads and drivers to download firmware updates.  
v Before you install optional hardware, make sure that the server is working  
correctly. Start the server, and make sure that the operating system starts, if an  
operating system is installed, or that a I9990305 error code is displayed,  
indicating that an operating system was not found but the server is otherwise  
working correctly. If the server is not working correctly, see Chapter 5, “Solving  
problems,” on page 37 for diagnostic information.  
v Observe good housekeeping in the area where you are working. Place removed  
covers and other parts in a safe place.  
v If you must start the server while the cover is removed, make sure that no one is  
near the server and that no tools or other objects have been left inside the  
server.  
v Do not attempt to lift an object that you think is too heavy for you. If you have to  
lift a heavy object, observe the following precautions:  
– Make sure that you can stand safely without slipping.  
– Distribute the weight of the object equally between your feet.  
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy  
object.  
To avoid straining the muscles in your back, lift by standing or by pushing up  
with your leg muscles.  
v Make sure that you have an adequate number of properly grounded electrical  
outlets for the server, monitor, and other devices.  
v Back up all important data before you make changes to disk drives.  
v Have a small flat-blade screwdriver available.  
© Lenovo 2008. Portions © IBM Corp. 2008.  
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v You do not have to turn off the server to install or replace hot-swap fans,  
redundant hot-swap ac power supplies, or hot-plug Universal Serial Bus (USB)  
devices. However, you must turn off the server before performing any steps that  
involve removing or installing adapter cables or non-hot-swap optional devices or  
components.  
v Blue on a component indicates touch points, where you can grip the component  
to remove it from or install it in the server, open or close a latch, and so on.  
v Orange on a component or an orange label on or near a component indicates  
that the component can be hot-swapped, which means that if the server and  
operating system support hot-swap capability, you can remove or install the  
component while the server is running. (Orange can also indicate touch points on  
hot-swap components.) See the instructions for removing or installing a specific  
hot-swap component for any additional procedures that you might have to  
perform before you remove or install the component.  
v When you are finished working on the server, reinstall all safety shields, guards,  
labels, and ground wires.  
v For a list of supported optional devices for the server, see http://www.lenovo.com/  
System reliability guidelines  
To help ensure proper cooling and system reliability, make sure that the following  
requirements are met:  
v Each of the drive bays has a drive or a filler panel and electromagnetic  
compatibility (EMC) shield installed in it.  
v If the server has redundant power, each of the power-supply bays has a power  
supply installed in it.  
v There is adequate space around the server to allow the server cooling system to  
work properly. Leave approximately 50 mm (2.0 in.) of open space around the  
front and rear of the server. Do not place objects in front of the fans. For proper  
cooling and airflow, replace the server cover before you turn on the server.  
Operating the server for extended periods of time (more than 30 minutes) with  
the server cover removed might damage server components.  
v You have followed the cabling instructions that come with optional adapters.  
v You have replaced a failed fan within 48 hours.  
v You have replaced a hot-swap drive within 2 minutes of removal.  
v You do not operate the server without the air baffles installed. Operating the  
server without the air baffles might cause the microprocessors to overheat.  
Working inside the server with the power on  
Attention: Static electricity that is released to internal server components when  
the server is powered-on might cause the server to halt, which could result in the  
loss of data. To avoid this potential problem, always use an electrostatic-discharge  
wrist strap or other grounding system when you work inside the server with the  
power on.  
You might be instructed to turn on the server while the cover is off, to look at  
system-board LEDs. Follow these guidelines when you work inside a server that is  
turned on:  
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts  
before you work inside the server; do not wear cuff links while you are working  
inside the server.  
v Do not allow your necktie or scarf to hang inside the server.  
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v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist  
watches.  
v Remove items from your shirt pocket, such as pens and pencils, that might fall  
into the server as you lean over it.  
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,  
into the server.  
Handling static-sensitive devices  
Attention: Static electricity can damage the server and other electronic devices.  
To avoid damage, keep static-sensitive devices in their static-protective packages  
until you are ready to install them.  
To reduce the possibility of damage from electrostatic discharge, observe the  
following precautions:  
v Limit your movement. Movement can cause static electricity to build up around  
you.  
v The use of a grounding system is recommended. For example, wear an  
electrostatic-discharge wrist strap, if one is available. Always use an  
electrostatic-discharge wrist strap or other grounding system when you work  
inside the server with the power on  
v Handle the device carefully, holding it by its edges or its frame.  
v Do not touch solder joints, pins, or exposed circuitry.  
v Do not leave the device where others can handle and damage it.  
v While the device is still in its static-protective package, touch it to an unpainted  
metal surface on the outside of the server for at least 2 seconds. This drains  
static electricity from the package and from your body.  
v Remove the device from its package and install it directly into the server without  
setting down the device. If it is necessary to set down the device, put it back into  
its static-protective package. Do not place the device on the server cover or on a  
metal surface.  
v Take additional care when you handle devices during cold weather. Heating  
reduces indoor humidity and increases static electricity.  
Removing the cover  
To remove the cover, complete the following steps:  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Turn off the server and all attached devices.  
3. Disconnect all external cables and power cords.  
Chapter 2. Installing optional devices 13  
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4. Press the cover-release button ꢀ1ꢁ.  
5. Slide the cover back approximately 1.27 cm (0.5 inches); then, lift it off the  
server.  
Attention: For proper cooling and airflow, replace the cover before you turn on  
the server. Operating the server for extended periods of time (more than 30  
minutes) with the cover removed might damage server components.  
Installing a memory module  
The following notes describe the types of dual inline memory modules (DIMMs) that  
the server supports and other information that you must consider when installing  
DIMMs:  
v The server supports 512 MB, 1 GB, and 2 GB DIMMs, for a maximum of 8 GB of  
system memory. See http://www.lenovo.com/accessories for a list of memory  
modules that you can use with the server.  
v The amount of usable memory will be reduced depending on the system  
configuration. A certain amount of memory must be reserved for system  
resources. Use the system summary in the Configuration/Setup Utility program to  
view the total amount of installed memory and the amount of configured memory  
v The server comes with one 512 MB or 1 GB DIMM installed in DIMM connector  
1 and an identical DIMM (the same size, speed, type, and technology) installed  
in DIMM connector 3.  
v If you install a pair of DIMMs in DIMM connectors 2 and 4, the size, speed, type,  
and technology of the DIMMs that you install in DIMM connectors 2 and 4 must  
match each other. However, they do not have to be the same size, speed, type,  
and technology as the DIMMs that are installed in DIMM connectors 1 and 3.  
v You can use compatible DIMMs from various manufacturers in the same pair.  
v Install only double-data-rate II (DDR II), PC2-5300, unbuffered synchronous  
dynamic random-access memory (SDRAM) with error correcting code (ECC)  
DIMMs. These DIMMs must be compatible with the latest PC2-5300 SDRAM  
unbuffered DIMM specification.  
v If you install a pair of 2 GB DIMMs and a pair of other-size DIMMs, the 2 GB  
DIMMs must be installed as the first pair (in DIMM connectors 1 and 3).  
v When you restart the server after you add or remove a DIMM, a message is  
displayed indicating that the memory configuration has changed.  
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To install a DIMM ꢀ1ꢁ or ꢀ2ꢁ, complete the following steps:  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Turn off the server and peripheral devices, and disconnect the power cord and  
all external cables. Remove the cover.  
Attention: To avoid breaking the retaining clips or damaging the DIMM  
connectors, open, and close the clips gently.  
3. Open the retaining clip on each end of the DIMM connector.  
4. Touch the static-protective package that contains the DIMM to any unpainted  
metal surface on the outside of the server. Then, remove the DIMM from the  
package.  
5. Turn the DIMM so that the keys align correctly with the slot.  
6. Insert the DIMM into the connector by aligning the edges of the DIMM with the  
slots at each end of the DIMM connector. Firmly press the DIMM straight down  
into the connector by applying pressure on both ends of the DIMM  
simultaneously. The retaining clips snap into the locked position when the DIMM  
is firmly seated in the connector. If there is a gap between the DIMM and the  
retaining clips, the DIMM has not been correctly inserted; open the retaining  
clips, remove the DIMM, and then reinsert it.  
If you have other devices to install, do so now. Otherwise, go to “Completing the  
Installing a hard disk drive  
Locate the documentation that comes with the hard disk drive and follow those  
instructions in addition to the instructions in this chapter.  
Note: The ID for an installed hard disk drive is on the front of the server, next to  
the bay that contains the drive.  
Chapter 2. Installing optional devices 15  
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Table 2. Locations of hard disk drive IDs  
3.5-inch drive model servers  
2.5-inch drive model servers  
Attention: To avoid damage to the hard disk drive connectors, make sure that the  
cover is in place and fully closed whenever you install or remove a hard disk drive.  
Installing a simple-swap Serial ATA hard disk drive  
Attention: Simple-swap hard disk drives are not hot-swappable. Disconnect all  
power from the server before you remove or install a simple-swap hard disk drive.  
To install a simple-swap Serial ATA hard disk drive, complete the following steps.  
Note: If you have only one hard disk drive, install it in the left drive bay.  
ꢀ1ꢁ  
ꢀ2ꢁ  
SATA hard disk drive back plate  
Filler panel  
ꢀ3ꢁ  
Hard disk drive assembly  
Attention: To avoid damage to the hard disk drive connectors, make sure that the  
cover is in place and fully closed whenever you install or remove a hard disk drive.  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Make sure that the server cover is in place and fully closed.  
3. Turn off the server and peripheral devices, and disconnect the power cord and  
all external cables.  
4. Remove the filler panel from the bay.  
5. Pull the loops of the tray toward each other and slide the drive into the server  
until the drive connects to the back panel.  
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6. Insert the filler panel into the bay to cover the drive.  
Notes:  
1. If a RAID controller or adapter is installed, you might have to reconfigure the  
disk arrays after you install hard disk drives. See your RAID controller or  
adapter documentation.  
2. To remove a simple-swap SATA drive from the bay, make sure that the server is  
turned off and the power cord is removed; then, remove the filler panel, pull the  
loops of the drive tray toward each other and pull the tray out of the bay.  
If you have other devices to install, do so now. Otherwise, go to “Completing the  
Installing a hot-swap hard disk drive  
The 3.5-inch drive hot-swap server models support either two SAS 3.5-inch hard  
disk drives or two SATA 3.5-inch hard disk drives. The 2.5-inch drive hot-swap  
server models support four 2.5-inch SAS hard disk drives.  
The installation procedure is the same for any of these drives. The illustrations in  
this procedure show 3.5-inch SAS drives.  
To install a hot-swap hard disk drive, complete the following steps.  
Note: If you have only one hard disk drive, install it in the left or upper-left drive  
bay.  
Chapter 2. Installing optional devices 17  
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Attention: To avoid damage to the hard disk drive connectors, make sure that the  
cover is in place and fully closed whenever you install or remove a hard disk drive.  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Make sure that the server cover is in place and fully closed.  
3. Remove the filler panel ꢀ3ꢁ from the bay. Store it in a safe place for possible  
future use.  
Attention: To maintain proper system cooling, do not operate the server for  
more than 10 minutes without either a drive or filler panel installed in each bay.  
4. Open the drive tray handle ꢀ2ꢁ.  
5. Gently push the drive assembly ꢀ1ꢁinto the bay until the drive stops.  
6. Close the drive tray handle.  
7. Check the hard disk drive status LED to make sure that the hard disk drive is  
operating correctly. If the amber hard disk drive status LED for a drive is lit  
continuously, that drive is faulty and must be replaced. If the green hard disk  
drive activity LED is flashing, the drive is being accessed.  
If you have other devices to install, do so now. Otherwise, go to “Completing the  
Installing an adapter  
The following notes describe the types of adapters that the server supports and  
other information that you must consider when you install an adapter:  
v Locate the documentation that comes with the adapter and follow those  
instructions in addition to the instructions in this section. If you have to change  
switch settings or jumper settings on the adapter, follow the instructions that  
come with the adapter.  
v The adapter slots are on the riser-card assembly. You must first remove the  
riser-card assembly to access the adapter slots.  
v The two PCI Express slots on the riser-card assembly support PCI Express x8  
1.0a adapters.  
v You can install one full-height three-quarter-length adapter in expansion slot 1  
and one low-profile half-length adapter in expansion slot 2.  
Note: When the optional Remote Supervisor Adapter II SlimLine is installed in  
the server, you can install only a half-length adapter in expansion slot 1.  
v If you have installed an optional PCI-X riser-card assembly in the server, you can  
install a full-height, three-quarter-length PCI-X 64/133 MHz adapter in the PCI-X  
slot on the riser-card assembly.  
Note: When the optional Remote Supervisor Adapter II SlimLine is installed in  
the server, you can install only a half-length adapter in the PCI-X slot.  
v The optional Remote Supervisor Adapter II SlimLine can be installed only in the  
dedicated connector on the system board (see “System-board optional-device  
connectors” on page 9 for the location of the connector). To install the Remote  
Supervisor Adapter II SlimLine, see “Installing an IBM® Remote Supervisor  
v The server uses a rotational interrupt technique to configure PCI Express  
adapters so that you can install PCI Express adapters that do not support  
sharing of interrupts.  
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v An optional ServeRAID-MR10i controller provides RAID level-5 support to the  
2.5-inch hot-swap drives and supports an external storage enclosure. A  
ServeRAID-MR10i controller supports the 2.5-inch hard disk drives without  
modification.  
v An optional SAS HBA Controller adapter enables you to connect external storage  
devices, such as SAS or SATA hard disk drives or tape drives, to a simple-swap  
SATA model server.  
v The server scans the PCI slots to assign system resources. The scan sequence  
is related to the startup sequence. If you have not changed the default startup  
sequence, the server scans the PCI slots in the following order: the integrated  
Ethernet controllers 1 and 2; then, the drives that are connected to the  
SAS/SATA controller; then, PCI Express slots 1 and 2.  
ꢀ1ꢁ  
ꢀ2ꢁ  
ꢀ3ꢁ  
Expansion-slot cover  
Adapter  
Adapter support bracket  
ꢀ4ꢁ  
ꢀ5ꢁ  
ꢀ6ꢁ  
Expansion slot  
Riser-card assembly  
Expansion slot 2  
Chapter 2. Installing optional devices 19  
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To install an adapter, complete the following steps:  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Turn off the server and peripheral devices, and disconnect the power cord and  
all external cables. Remove the cover.  
3. If you have installed an optional PCI-X riser-card assembly, disconnect the  
riser-card power cableꢀ1ꢁ from the riser-card assembly.  
4. Grasp the riser card at the front and rear edges and lift to remove the  
riser-card assemblyꢀ1ꢁ. Place the riser-card assembly on a flat,  
static-protective surface.  
5. Remove the expansion-slot cover on the slot that you intend to use.  
Attention: PCI expansion-slot covers must be installed on all vacant slots.  
This maintains the electronic emissions characteristics of the server and  
ensures proper cooling of server components.  
6. Follow the instructions that come with the adapter to set any jumpers or  
switches.  
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Attention: When you install an adapter, make sure that it is completely and  
correctly seated in the expansion slot in the riser card. Incomplete insertion  
might cause damage to the riser card, system board, or the adapter when you  
turn on the server.  
7. Carefully grasp the adapter by its top edge or upper corners and align it with  
the expansion slot in the riser card assembly; then, press the adapter firmly  
into the expansion slot.  
ꢀ1ꢁ  
ꢀ2ꢁ  
Adapter bracket  
Expansion-slot bracket  
ꢀ3ꢁ  
ꢀ4ꢁ  
Tab  
Adapter  
Important: Make sure that the U-shaped opening in the metal adapter bracket  
engages the tab on the expansion-slot bracket.  
8. Follow the cabling instructions, if any, that come with the adapter.  
9. Reinstall the riser-card assembly. Make sure that the riser-card assembly is  
fully seated in the riser-card connectors on the system board.  
10. If you have installed an optional PCI-X riser-card assembly in the server,  
reconnect the riser-card power cable ꢀ1ꢁ to the riser-card assembly.  
11. If you are installing a ServeRAID-MR10i controller (2.5-inch drive models only),  
complete the following steps:  
Chapter 2. Installing optional devices 21  
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a. Disconnect the existing SAS/SATA controller signal cable from the hard  
disk drive backplane and from the controller; then, remove the cable from  
the server.  
b. Route the ServeRAID-MR10i signal cable as shown in the following  
illustration and connect it to the hard disk drive backplane.  
ꢀ1ꢁ  
ꢀ2ꢁ  
ServeRAID controllerJ8  
Hard disc drive backplane  
ꢀ3ꢁ  
ꢀ4ꢁ  
J9  
J8  
If you have other devices to install, do so now. Otherwise, go to “Completing the  
Installing an IBM® Remote Supervisor Adapter II SlimLine  
Install an optional Remote Supervisor Adapter II SlimLine in the Remote Supervisor  
Adapter II SlimLine connector on the system board. See the illustration in  
connector. After the Remote Supervisor Adapter II SlimLine is installed, the  
systems-management port on the rear of the server is active.  
Important: When the optional Remote Supervisor Adapter II SlimLine is installed in  
the server, you can install only a half-length adapter in expansion slot 1.  
Notes:  
1. When you start the server for the first time after you install a Remote Supervisor  
Adapter II SlimLine, the startup process will take several minutes longer than a  
typical startup.  
2. Earlier versions of the Remote Supervisor Adapter II SlimLine might not work in  
this server. See www.lenovo.com/accessories for information about the  
supported Remote Supervisor Adapter II SlimLine versions.  
To install a Remote Supervisor Adapter II SlimLine, complete the following steps.  
22 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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ꢀ1ꢁ  
ꢀ2ꢁ  
Remote Supervisor Adapter II  
SlimLine  
Mounting bracket  
ꢀ3ꢁ  
ꢀ4ꢁ  
Mounting bracket  
Mounting bracket retention latch  
1. Read the safety information that begins on page v and “Installation guidelines”  
2. Turn off the server and peripheral devices, and disconnect the power cord and  
all external cables. Remove the cover.  
3. If you have installed an optional PCI-X riser-card assembly, disconnect the  
riser-card power cable ꢀ1ꢁ from the riser-card assembly.  
4. Grasp the riser-card assembly at the front and rear edges and lift to remove it  
from the server. Place the riser-card assembly on a flat, static-protective  
surface.  
5. Put the protective plastic cover that came with the adapter on the Remote  
Supervisor Adapter II SlimLine.  
6. Turn the Remote Supervisor Adapter II SlimLine so that the keys on the  
connector align correctly with the connector on the system board.  
Chapter 2. Installing optional devices 23  
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7. At a downward angle, insert the free end of the adapter under the tab on the  
mounting bracket, aligning the holes in the adapter with the posts on the  
mounting bracket. Rotate the rear of the adapter into the rear mounting  
bracket, aligning the holes in the adapter with the posts on the rear mounting  
bracket.  
8. Press the Remote Supervisor Adapter II SlimLine firmly into the connector and  
make sure that all tabs on both mounting brackets secure the adapter in place.  
Attention: Incomplete insertion might cause damage to the server or the  
adapter.  
9. If a three-quarter-length adapter is installed in expansion slot 1 on the  
riser-card assembly, remove it. You can replace it with a half-length adapter if  
you choose to do so.  
10. Reinstall the riser-card assembly. Make sure that the riser-card assembly is  
fully seated in the riser-card connectors on the system board.  
11. If you have installed an optional PCI-X riser-card assembly, reconnect the  
riser-card power cable ꢀ1ꢁ to the riser-card assembly.  
See the documentation that comes with the Remote Supervisor Adapter II SlimLine  
for information about installing the firmware and configuring the adapter. Create a  
backup copy of the configuration so that if you have to replace the adapter in the  
future you can restore the configuration.  
If you have other devices to install, do so now. Otherwise, go to “Completing the  
Completing the installation  
To complete the installation, complete the following steps:  
1. Install the cover. See “Installing the cover” on page 25 for more information.  
2. Install the server in the rack cabinet. See the Rack Installation Instructions that  
come with the server for detailed information about how to install the server in a  
rack cabinet.  
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Attention:  
v Install the server only in a rack cabinet that has perforated doors.  
v Do not leave open space above or below an installed server in your rack  
cabinet. To help prevent damage to server components, always install a filler  
panel to cover the open space and to help ensure proper air circulation. See  
the documentation that comes with the rack cabinet for more information.  
3. Connect the cables and power cords. See “Connecting the cables” on page 25  
for more information.  
4. Update the server configuration. See “Updating the server configuration” on  
page 26 for more information.  
Installing the cover  
To install the cover, place it into position and slide it forward.  
Connecting the cables  
The following illustrations show the locations of the input and output connectors on  
the front and rear of the server.  
Front  
ꢀ1ꢁ  
USB 1 connector  
ꢀ2ꢁ  
USB 2 connector  
Chapter 2. Installing optional devices 25  
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Rear  
You  
ꢀ1ꢁ  
ꢀ2ꢁ  
ꢀ3ꢁ  
ꢀ4ꢁ  
Power-cord connector  
Systems-management connector  
USB 3 connector  
ꢀ5ꢁ  
ꢀ6ꢁ  
ꢀ7ꢁ  
ꢀ8ꢁ  
Ethernet 1 connector  
Ethernet 2 connector  
Video connector  
USB 4 connector  
Serial connector  
must turn off the server before you connect or disconnect cables.  
See the documentation that comes with any external devices for additional cabling  
instructions. It might be easier for you to route cables before you connect the  
devices to the server.  
Cable identifiers are printed on the cables that come with the server and devices.  
Use these identifiers to connect the cables to the correct connectors.  
If the server comes with an installed operating system, see the documentation that  
comes with the operating system for additional cabling instructions.  
There is no keyboard connector or mouse connector on the server. You can  
connect a USB keyboard and USB mouse to the server by using the USB  
connectors.  
Updating the server configuration  
When you start the server for the first time after you add or remove an internal  
optional device or external SAS device, you might receive a message that the  
configuration has changed. The Configuration/Setup Utility program starts  
automatically so that you can save the new configuration settings. For more  
Some optional devices have device drivers that you must install. For information  
about installing device drivers, see the documentation that comes with each device.  
If the server has a RAID configuration that uses the SAS/SATA controller with  
integrated RAID and you have installed or removed a hard disk drive, you might  
have to reconfigure the disk arrays.  
If the server has an optional RAID adapter and you have installed or removed a  
hard disk drive, see the documentation that comes with the RAID adapter for  
information about reconfiguring the disk arrays.  
For information about configuring the integrated Gigabit Ethernet controllers, see  
the User’s Guide.  
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Chapter 3. Server controls, LEDs, and power  
This chapter describes the controls and light-emitting diodes (LEDs) and how to  
turn the server on and off.  
Front view  
The following illustration shows the controls, light-emitting diodes (LEDs), and  
connectors on the front of the server.  
ꢀ1ꢁ  
ꢀ2ꢁ  
ꢀ3ꢁ  
ꢀ4ꢁ  
ꢀ5ꢁ  
Power-on LED  
Power-control button  
Reset button  
Hard-disk-drive activity LED  
Locator LED  
ꢀ6ꢁ  
ꢀ7ꢁ  
ꢀ8ꢁ  
ꢀ9ꢁ  
System Error LED  
USB 1 connector  
USB 2 connector  
CD drive activity LED  
ꢀ10ꢁ CD-eject button  
Power-on LED: When this LED is lit and not flashing, it indicates that the server is  
turned on. When this LED is flashing, it indicates that the server is turned off and  
still connected to an ac power source. When this LED is off, it indicates that ac  
power is not present, or the power supply or the LED itself has failed.  
Note: If this LED is off, it does not mean that there is no electrical power in the  
server. The LED might be burned out. To remove all electrical power from the  
server, you must disconnect the power cord from the electrical outlet.  
Power-control button: Press this button to turn the server on and off manually. A  
power-control-button shield comes installed around the button to prevent the server  
from being turned off accidentally. You can remove this disk-shaped shield if you  
prefer.  
Reset button: Press this button to reset the server and run the power-on self-test  
(POST). You might have to use a pen or the end of a straightened paper clip to  
press the button.  
Hard disk drive activity LED: When this LED is flashing, it indicates that a hard  
disk drive is in use.  
Locator LED: This LED can be lit remotely by the system administrator to aid in  
visually locating the server.  
System-error LED: When this LED is lit, it indicates that a system error has  
occurred. An LED on the system board might also be lit to help isolate the error.  
See Chapter 5, “Solving problems,” on page 37 for additional information.  
© Lenovo 2008. Portions © IBM Corp. 2008.  
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USB connectors: Connect a USB device to either of these connectors.  
CD-eject button: Press this button to release a CD from the CD drive.  
CD drive activity LED: When this LED is lit, it indicates that the CD drive is in use.  
Rear view  
The following illustration shows the LEDs on the rear of the server.  
ꢀ1ꢁ  
ꢀ2ꢁ  
Ethernet 1 activity LED  
Ethernet 1 link LED  
ꢀ3ꢁ  
ꢀ4ꢁ  
Ethernet 2 activity LED  
Ethernet 2 link LED  
Ethernet activity LED: This LED is on each Ethernet connector. When this LED is  
lit, it indicates that there is activity between the server and the network.  
Ethernet link LED: This LED is on each Ethernet connector. When this LED is lit, it  
indicates that the Ethernet controller is connected to the network.  
The following illustration shows the connectors on the rear of the server.  
ꢀ1ꢁ  
ꢀ2ꢁ  
ꢀ3ꢁ  
ꢀ4ꢁ  
Power-cord connector  
Systems-management connector  
USB 3 connector  
ꢀ5ꢁ  
ꢀ6ꢁ  
ꢀ7ꢁ  
ꢀ8ꢁ  
Ethernet 1 connector  
Ethernet 2 connector  
Video connector  
USB 4 connector  
Serial connector  
Power-cord connector: Connect the power cord to this connector.  
Serial connector: Connect a 9-pin serial device to this connector.  
Video connector: Connect a monitor to this connector.  
Ethernet connector: Use either of these connectors to connect the server to a  
network. Ethernet connector 1 supports Serial over LAN (SOL).  
USB connector: Connect a USB device to either of these connectors.  
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Systems-management connector: Connect the server to a network for  
systems-management information control. This connector is active only if you have  
installed a Remote Supervisor Adapter II SlimLine, and it is used only by the  
Remote Supervisor Adapter II SlimLine.  
Server power features  
When the server is connected to an ac power source but is not turned on, the  
operating system does not run, and all core logic except for the service processor is  
shut down; however, the server can respond to requests from the service processor  
(the baseboard management controller), such as a remote request to turn on the  
server.  
Turning on the server  
Approximately 20 seconds after the server is connected to ac power, the  
power-control button becomes active, and one or more fans might start running to  
provide cooling while the server is connected to power. You can turn on the server  
and start the operating system by pressing the power-control button.  
The server can also be turned on in any of the following ways:  
v If a power failure occurs while the server is turned on, the server will restart  
automatically when power is restored.  
v If your operating system supports the systems-management software for an  
optional Remote Supervisor Adapter II SlimLine, the systems-management  
software can turn on the server.  
v If your operating system supports the Wake on LAN feature, the Wake on LAN  
feature can turn on the server.  
Note: When 4 GB or more of memory (physical or logical) is installed, some  
memory is reserved for various system resources and is unavailable to the  
operating system. The amount of memory that is reserved for system resources  
depends on the operating system, the configuration of the server, and the  
configured PCI optional devices.  
Turning off the server  
When you turn off the server and leave it connected to ac power, the server can  
respond to requests from the service processor, such as a remote request to turn  
on the server. While the server remains connected to ac power, one or more fans  
might continue to run. To remove all power from the server, you must disconnect it  
from the power source.  
Some operating systems require an orderly shutdown before you turn off the server.  
See your operating-system documentation for information about shutting down the  
operating system.  
Chapter 3. Server controls, LEDs, and power 29  
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Statement 5:  
CAUTION:  
The power control button on the device and the power switch on the power  
supply do not turn off the electrical current supplied to the device. The device  
also might have more than one power cord. To remove all electrical current  
from the device, ensure that all power cords are disconnected from the power  
source.  
2
1
The server can be turned off in any of the following ways:  
v You can turn off the server from the operating system, if your operating system  
supports this feature. After an orderly shutdown of the operating system, the  
server will be turned off automatically.  
v You can press the power-control button to start an orderly shutdown of the  
operating system and turn off the server, if your operating system supports this  
feature.  
v If the operating system stops functioning, you can press and hold the  
power-control button for more than 4 seconds to turn off the server.  
v If an optional Remote Supervisor Adapter II SlimLine is installed in the server, the  
server can be turned off from the Remote Supervisor Adapter II SlimLine user  
interface.  
v The integrated systems-management processor (mini-BMC) can turn off the  
server as an automatic response to a critical system failure.  
v You can turn off the server through a request from the service processor.  
30 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Chapter 4. Configuring the server  
Lenovo provides a number of programs to assist you with getting your server up  
and running quickly.  
v ThinkServer EasyStartup program  
This program simplifies the process of installing the operating system and  
devices drivers. It is on the ThinkServer EasyStartup DVD provided with your  
v Configuration/Setup Utility program  
This program enables you to configure hardware settings and preferences in the  
v RAID configuration programs  
– Adaptec RAID (HOSTRaid) Configuration Utility program:  
This program is part of the BIOS code on models that have an integrated  
ServeRAID-8e (Adaptec HostRAID) controller.  
– LSI Configuration Utility  
This program is part of the BIOS code on models with an optional LSI storage  
controller with RAID capability.  
v Broadcom Gigabit Ethernet Utility program:  
Use this program to configure the network as a startable (bootable) device or  
specify where the network startup option is displayed in the startup sequence.  
For additional information, see “Enabling the Broadcom Gigabit Ethernet Utility  
v Baseboard management controller SMBridge management utility program:  
Use these programs to configure the baseboard management controller,  
download firmware updates, download SDR/FRU updates, and remotely manage  
a network.  
v ThinkServer EasyManage products  
ThinkServer EasyManage Core Server and ThinkServer EasyManage Remote  
Client work together to provide centralized hardware and software inventory  
management and secure automated system management through a single  
The following table lists the different server configurations and the applications that  
are available for configuring and managing RAID arrays.  
Table 3. Configuration and management applications for RAID arrays  
RAID array configuration  
RAID array management  
(before operating system is (after operating system is  
Server configuration  
installed)  
installed)  
Integrated SATA and no SAS None  
controller card installed  
None  
SAS/SATA controller card  
(LSI 1064) installed  
LSI Logic Configuration Utility MegaRAID Storage Manager  
(Ctrl+C during server  
startup), ServerGuide  
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Table 3. Configuration and management applications for RAID arrays (continued)  
RAID array configuration  
RAID array management  
(before operating system is (after operating system is  
Server configuration  
installed)  
installed)  
ServeRAID-MR10i adapter  
installed (2.5-inch drive  
models only)  
WebBIOS Configuration  
Utility (Ctrl+H during server  
startup), BIOS  
WebBIOS Configuration  
Utility (Ctrl+H during server  
startup), MegaCLI  
Configuration/Setup Utility  
program (Ctrl+A during server  
startup), ServerGuide  
(command-line interface)  
For more information about these programs, see “Configuring the server” in the  
User Guide on the ThinkServer Documentation DVD.  
Using the ThinkServer EasyStartup program  
The ThinkServer EasyStartup program simplifies the process of installing the  
operating system and devices drivers by performing the following tasks:  
v Detects installed hardware devices  
v Guides you through the process of creating a response file  
v Prepares the hard disk for installation  
v Prompts you to insert the operating-system installation disc  
v Initiates an unattended installation of the operating system and device drivers for  
most adapters and devices  
The program is contained on the ThinkServer EasyUpdate disc provided with your  
server. If you did not receive an EasyStartup DVD with your server, you can  
download an ISO image of the DVD from http://www.lenovo.com/support. The  
program has a built-in help system and User Guide to answer any questions you  
might have. The program also provides compatibility notes to help you determine  
what server configurations and operating systems are supported by that specific  
version of the program.  
The ThinkServer EasyStartup program also enables you to save the response file  
on a USB device or diskette for reuse, and an option that enables you to install an  
operating systems using the saved response. This option is useful if you intend to  
install the same operating system on similarly configured ThinkServer servers.  
Notes:  
1. If you intend to implement a RAID, make sure your storage controller or RAID  
adapter is configured correctly before you use the ThinkServer EasyStartup  
program to install the operating system.  
2. If you are using any external storage devices or fiber channels, use the utilities  
provided with the device. You also will have to provide the device drivers for  
these devices and install them after the EasyStartup program finishes installing  
the operating system.  
3. The EasyStartup DVD requires that you have a DVD drive that is configured as  
your first device in the startup sequence. Use the Configuration/Setup Utility  
program to view or change your startup sequence. See “Using the  
4. To install an operating system, you need the operating system installation disc  
(CD or DVD) and the associated product key, if one was provided.  
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To start the EasyStartup DVD, do the following:  
1. Insert the EasyStartup DVD and restart the server. If the EasyStartup program  
2. Follow the instructions on the screen and continue to the main interface.  
3. When you arrive at the Home screen, do any of the following:  
v Click Compatibility notes to view detailed information about the operating  
systems and server configurations supported by that version of the  
EasyStartup program.  
v Click User Guide to view an overview of the various functions provided by  
that version of the EasyStartup program.  
v
Click Hardware list to view a list of hardware detected by the ThinkServer  
EasyStartup program.  
v Click Install operating system to begin the process of creating a response file  
and installing the operating system. As part of this procedure you will be  
given the opportunity to include the ThinkServer EasyUpdate program and  
the ThinkServer EasyManage products (ThinkServer EasyManage Core  
Server or ThinkVantage EasyManage Remote Client) as part of the  
installation process. You also can provide one or more command-line based  
instructions to be run at the end of the operating system installation process.  
Click About to view version information and legal notices.  
To use the EasyStartup DVD to install an operation system using a preexisting  
response file, do the following:  
1. Insert the EasyStartup DVD and restart the server. If the EasyStartup program  
2. Follow the instructions on the screen until you get to the Start option screen.  
3. When the Start option screen is displayed, do the following:  
a. Insert the USB device or diskette that contains the response file.  
b. Select Install the operating system using a preexisting response file.  
c. Click OK.  
4. Follow the remaining instructions on the screen to complete the procedure.  
Using ThinkServer EasyManage products  
ThinkServer EasyManage Core Server provides centralized hardware and software  
inventory management and secure automated system management through a  
single console. The ThinkServer EasyManage Agent enables other computers and  
servers to be managed by the centralized console.  
You can install the ThinkServer EasyManage Core Server program from the  
ThinkServer EasyManage CD or you can download and install the program from  
http://www.lenovo.com/support. After one instance of the ThinkServer EasyManage  
Core Server has been installed, you can use the ThinkServer EasyManage Agent  
installer to install the agent on other servers and clients on the network.  
Also, the EasyServer EasyStartup program provides an option to install these  
products as part of the operating system installation process.  
Chapter 4. Configuring the server 33  
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Using the Configuration/Setup Utility program  
The Configuration/Setup Utility program is part of the BIOS. You can use it to  
perform the following tasks:  
v View configuration information  
v View and change assignments for devices and I/O ports  
v Set the date and time  
v Set and change passwords  
v Set and change the startup characteristics of the server and the order of startup  
devices (startup-drive sequence)  
v Set and change settings for advanced hardware features  
v View and clear the event and error logs  
v Change interrupt request (IRQ) settings  
v Resolve configuration conflicts  
To start the Configuration/Setup Utility program, complete the following steps:  
1. Turn on the server.  
2. When the message Press F1 for Configuration/Setup is displayed, press F1.  
If an administrator password has been set, you must type the administrator  
password to access the full Configuration/Setup Utility menu.  
3. Follow the instructions on the screen.  
See the User's Guide that is on the ThinkServer Documentation DVD for more  
information about using the Configuration/Setup Utility program.  
Using the LSI Logic Configuration Utility program  
Use the LSI Logic Configuration Utility program to configure hot-swap hard disk  
drives that are connected to the SAS/SATA controller.  
Important:  
v If the server is a simple-swap SATA model that contains a SATA RAID back  
plate, you can use the LSI Logic Configuration Utility program to configure the  
simple-swap SATA hard disk drives.  
v If you install an optional RAID controller in the server, such as the  
ServeRAID-MR10i controller, use the configuration software that comes with the  
adapter to configure the hard disk drives.  
To start the LSI Logic Configuration Utility program, complete the following steps:  
1. Turn on the server.  
2. When the prompt Press CTRL-C to start LSI Logic Configuration Utility...  
is displayed, press Ctrl+C. If you have set an administrator password, you are  
prompted to type the password.  
3. Use the arrow keys to select the adapter (SAS controller) for which you want to  
change settings. Use the Help function to see instructions and available actions  
for this screen. If you select SAS Topology or Advanced Adapter Properties,  
additional screens are displayed.  
4. To change the settings of the selected items, follow the instructions on the  
screen.  
5. Press Enter to save your changes.  
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Using the baseboard management controller  
The baseboard management controller provides basic environmental monitoring  
functions for the server. If an environmental condition exceeds a threshold or if a  
system component fails, the baseboard management controller lights LEDs to help  
you diagnose the problem and also records the error in the BMC system event log.  
The baseboard management controller also provides command-line interface  
remote server management capabilities through the Avocent SMBridge  
management utility program. The command-line interface provides direct access to  
server management functions through the Intelligent Platform Management Interface  
(IPMI) protocol. Use the command-line interface to issue commands to control the  
server power, view system information, and identify the server. You can also save  
one or more commands as a text file and run the file as a script.  
Configuring the Gigabit Ethernet controllers  
The Ethernet controllers are integrated on the system board. They provide an  
interface for connecting to a 10 Mbps, 100 Mbps, or 1 Gbps network and provide  
full-duplex (FDX) capability, which enables simultaneous transmission and reception  
of data on the network. If the Ethernet ports in the server support auto-negotiation,  
the controllers detect the data-transfer rate (10BASE-T, 100BASE-TX, or  
1000BASE-T) and duplex mode (full-duplex or half-duplex) of the network and  
automatically operate at that rate and mode.  
Note: The Ethernet controller for Ethernet connector 1 supports Serial over LAN  
(SOL).  
You do not have to set any jumpers or configure the controllers. However, you must  
install a device driver to enable the operating system to address the controllers. For  
device drivers and information about configuring the Ethernet controllers, see the  
Broadcom NetXtreme II Gigabit Ethernet Software CD that comes with the server.  
To find updated information about configuring the controllers, complete the following  
steps.  
Note: Changes are made periodically to the Lenovo Web site. The actual  
procedure might vary slightly from what is described in this document.  
2. Enter your product number (machine type and model number) or select Servers  
from the Select your product list.  
3. Select Servers from the Brand list.  
4. From Family list, select ThinkServer RS110, and click Continue.  
Chapter 4. Configuring the server 35  
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36 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Chapter 5. Solving problems  
This chapter provides basic troubleshooting information to help you solve some  
common problems that might occur while you are setting up the server.  
If you cannot locate and correct a problem by using the information in this chapter,  
Maintenance Manual on the ThinkServer Documentation DVD.  
Diagnostic tools overview  
The following tools are available to help you diagnose and solve hardware-related  
problems:  
v POST beep codes  
The power-on self-test beep codes indicate the detection of a problem.  
– One beep indicates successful completion of POST, with no errors.  
– More than one beep indicates that POST detected a problem. Error messages  
also appear during startup if POST detects a hardware-configuration problem.  
See “POST beep codes” and the Hardware Maintenance Manual on the  
ThinkServer Documentation DVD for more information.  
v Troubleshooting charts  
These charts list problem symptoms and actions to correct the problems. See  
POST beep codes  
POST emits one beep to signal successful completion. If POST detects a problem  
during startup, other beep codes might occur. Use the following beep code  
descriptions to help diagnose and solve problems that are detected during startup.  
Note: See the Hardware Maintenance Manual on the ThinkServer Documentation  
DVD for more information about the POST beep codes.  
One beep  
POST was completed successfully without detecting any errors.  
Other beep codes  
See the Hardware Maintenance Manual on the ThinkServer Documentation  
DVDD for information about other beep codes.  
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POST error codes  
The following table provides an abbreviated list of the error codes that might appear  
during POST. See the Hardware Maintenance Manual on the ThinkServer  
Documentation DVD for more information about the POST error codes. To check for  
updated technical information, complete the following steps.  
Note: Changes are made periodically to the Lenovo Web site. The actual  
procedure might vary slightly from what is described in this document.  
2. Enter your product number (machine type and model number) or select Servers  
from the Select your product list.  
3. Select Servers from the Brand list.  
4. From Family list, select ThinkServer RS110, and click Continue.  
5. Click User's guides and manuals for documentation.  
Table 4. Abbreviated list of POST error codes  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
062  
Three consecutive boot failures  
using the default configuration.  
1. Update the system firmware to  
the latest level (see the  
Hardware Maintenance Manual  
on the ThinkServer  
Documentation DVD).  
2. (Trained service technician  
only) Replace the system  
board.  
101  
102  
151  
Tick timer internal interrupt failure. (Trained service technician only)  
Replace the system board.  
Internal timer channel 2 test  
failure.  
(Trained service technician only)  
Replace the system board.  
Real-time clock error.  
1. Reseat the battery.  
2. Replace the following  
components one at a time, in  
the order shown, restarting the  
server each time:  
a. Battery  
b. (Trained service technician  
only) System board  
38 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
162  
Invalid configuration information or  
CMOS random-access memory  
(RAM) checksum failure.  
1. Run the Configuration/Setup  
Utility program, select Load  
Default Settings, and save the  
settings.  
2. Reseat the battery.  
3. Replace the battery.  
4. (Trained service technician  
only) Replace the system  
board.  
163  
164  
The time of day has not been set. Run the Configuration/Setup Utility  
program, set the date and time,  
and save the settings.  
Memory size has changed.  
1. Run the Configuration/Setup  
Utility program; then, exit,  
saving the configuration  
settings.  
2. Reseat the DIMMs.  
184  
Power-on password damaged.  
1. Run the Configuration/Setup  
Utility program, select Load  
Default Settings, and save the  
settings.  
2. Reseat the battery.  
3. Replace the following  
components one at a time, in  
the order shown, restarting the  
server each time:  
a. Battery  
b. (Trained service technician  
only) System board  
187  
189  
VPD serial number not set.  
1. Reseat the optional Remote  
Supervisor Adapter II SlimLine.  
2. (Trained service technician  
only) Replace the system  
board.  
Three attempts were made to  
Restart the server and enter the  
access the server with an incorrect administrator password; then, run  
password.  
the Configuration/Setup Utility  
program and change the power-on  
password.  
Chapter 5. Solving problems 39  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
289  
A failing DIMM was disabled.  
1. Make sure that the DIMM is  
installed correctly (see  
2. Reseat the DIMM.  
3. Replace the DIMM.  
178x  
Fixed disk error.  
Note: x is the drive that has the  
error.  
1. Run the hard disk drive  
diagnostic tests on drive x (see  
“Running the diagnostic  
programs” in the Hardware  
Maintenance Manual on the  
ThinkServer Documentation  
DVD).  
2. Reseat the following  
components, depending on the  
server model:  
v Hot-swap models: Hard disk  
drive x  
v Simple-swap models:  
a. Hard disk drive x  
b. Hard disk drive x cable  
3. Replace the following  
components one at a time,  
depending on the server  
model, in the order shown,  
restarting the server each time:  
v Hot-swap models:  
a. Hard disk drive x  
b. Hard disk drive  
backplane  
c. (Trained service  
technician only) System  
board  
v Simple-swap models:  
a. Hard disk drive x  
b. Hard disk drive x cable  
c. (Trained service  
technician only) System  
board  
180x  
A PCI adapter requested a  
resource that is not available.  
Run the Configuration/Setup Utility  
program and make sure that the  
resources that are needed by the  
PCI adapter are available.  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
1962  
A hard disk drive does not contain  
a valid boot sector.  
1. Make sure that a startable  
operating system is installed.  
2. Run the hard disk drive  
diagnostic tests.  
3. Reseat the following  
components:  
a. Hard disk drive  
b. Hard disk drive backplane  
cable or back plate cables  
4. Replace the following  
components one at a time, in  
the order shown, restarting the  
server each time:  
a. (Hot-swap models) Hard  
disk drive cable  
b. Hard disk drive  
c. Hard disk drive backplane  
or back plate  
d. (Trained service technician  
only) System board  
5962  
Internal CD/DVD drive  
configuration changed.  
1. Run the Configuration/Setup  
Utility program and load the  
default settings (see “Using the  
An expected CD or DVD drive was  
not detected.  
2. Reseat the following  
components:  
a. DVD drive cable  
b. DVD drive  
3. Replace the following  
components one at a time, in  
the order shown, restarting the  
server each time:  
a. DVD drive cable  
b. DVD drive  
c. (Trained service technician  
only) System board  
Chapter 5. Solving problems 41  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
00012000  
Processor machine check error.  
1. (Trained service technician  
only) Reseat the  
microprocessor.  
2. Replace the following  
components one at a time, in  
the order shown, restarting the  
server each time:  
a. (Trained service technician  
only) Microprocessor  
b. (Trained service technician  
only) System board  
00019701  
01298001  
Microprocessor x is not functioning Make sure that microprocessor x is  
or failed the built-in self-test.  
installed correctly. If the problem  
remains, call for service.  
No update data for microprocessor  
1.  
1. Update the BIOS code again  
(see the Hardware  
Maintenance Manual on the  
ThinkServer Documentation  
DVD.  
2. (Trained service technician  
only) Reseat the  
microprocessor.  
3. (Trained service technician  
only) Replace the  
microprocessor.  
01298101  
Bad update data for  
microprocessor 1.  
1. Update the BIOS code again  
(see the Hardware  
Maintenance Manual on the  
ThinkServer Documentation  
DVD).  
2. (Trained service technician  
only) Reseat the  
microprocessor.  
3. (Trained service technician  
only) Replace the  
microprocessor.  
42 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
I9990301  
Hard disk drive boot sector error.  
1. Reseat the following  
components, depending on the  
server model:  
v Hot-swap models:  
a. Hard disk drive  
b. SAS/SATA controller  
v Simple-swap models:  
a. Hard disk drive  
b. Hard disk drive cable  
2. Replace the following  
components one at a time,  
depending on the server  
model, in the order shown,  
restarting the server each time:  
v Hot-swap models:  
a. Hard disk drive  
b. Hard disk drive  
backplane  
c. SAS/SATA controller  
d. (Trained service  
technician only) System  
board  
v Simple-swap models:  
a. Hard disk drive  
b. Hard disk drive cable  
c. (Trained service  
technician only) System  
board  
Chapter 5. Solving problems 43  
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Table 4. Abbreviated list of POST error codes (continued)  
v
v
Follow the suggested actions in the order in which they are listed in the Action  
column until the problem is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which  
components are customer replaceable units (CRU) and which components are field  
replaceable units (FRU).  
v
If an action step is preceded by “(Trained service technician only),” that step must  
be performed only by a trained service technician.  
Error code  
Description  
Action  
I9990305  
An operating system was not  
found.  
1. Make sure that a bootable  
operating system is installed.  
2. Run the hard disk drive  
diagnostic tests.  
3. Reseat the following  
components:  
a. Hard disk drive  
b. CD or DVD drive and  
cables  
c. (Trained service technician  
only) System board  
4. Replace the components listed  
in step 3 one at a time, in the  
order shown, restarting the  
server each time.  
I9990650  
AC power has been restored.  
1. Check the power cables.  
2. Check for interruption of the  
power supply.  
44 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Troubleshooting tables  
Use the troubleshooting tables to find solutions to problems that have identifiable  
symptoms. See the Hardware Maintenance Manual on the LenovoThinkServer  
Documentation DVD for more detailed troubleshooting information. If you cannot  
find a problem in these tables, run the diagnostic programs (see “Running the  
diagnostic programs” in the Hardware Maintenance Manual ).  
If you have just added new software or a new optional device and the server is not  
working, complete the following steps before you use the troubleshooting tables:  
1. Check the system-error LED on the operator information panel (see Chapter 3,  
2. Remove the software or device that you just added.  
3. Run the diagnostic tests to determine whether the server is running correctly.  
4. Reinstall the new software or new device.  
CD or DVD drive problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The CD or DVD drive is not  
recognized.  
1. Make sure that:  
v All cables and jumpers are installed correctly.  
v The signal cable and connector are not damaged and the connector pins are  
not bent.  
v All damaged parts are repaired or replaced.  
v The correct device driver is installed for the CD or DVD drive.  
2. Run the CD, CD-RW, or DVD drive diagnostic programs.  
3. Reseat the following components:  
a. CD or DVD drive  
b. CD or DVD interface board cable  
4. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. CD or DVD drive  
b. CD or DVD drive interface board cable  
c. CD or DVD interface board  
d. (Trained service technician only) System board  
A CD or DVD is not working  
correctly.  
1. Clean the CD or DVD.  
2. Run the CD or DVD drive diagnostic programs.  
3. Reseat the CD or DVD drive.  
4. Replace the CD or DVD drive.  
Chapter 5. Solving problems 45  
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v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The CD or DVD drive tray is not  
working.  
1. Make sure that the server is turned on.  
2. Insert the end of a straightened paper clip into the manual tray-release  
opening.  
3. Reseat the CD or DVD drive.  
4. Replace the CD or DVD drive.  
General problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
A cover lock is broken, an LED If the part is a CRU, replace it. If the part is a FRU, the part must be replaced by a  
is not working, or a similar  
problem has occurred.  
trained service technician.  
Hard disk drive problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
Not all drives are recognized by Remove the drive indicated on the diagnostic tests; then, run the hard disk drive  
the hard disk drive diagnostic  
test.  
diagnostic test again. If the remaining drives are recognized, replace the drive that  
you removed with a new one.  
The server stops responding  
during the hard disk drive  
diagnostic test.  
Remove the hard disk drive that was being tested when the server stopped  
responding, and run the diagnostic test again. If the hard disk drive diagnostic test  
runs successfully, replace the drive that you removed with a new one.  
A hard disk drive was not  
detected while the operating  
system was being started.  
Reseat all hard disk drives and cables; then, run the hard disk drive diagnostic  
tests again.  
A hard disk drive passes the  
diagnostic test, but the problem  
remains.  
See “Solving undetermined problems” in the Hardware Maintenance Manual  
46 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Intermittent problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
A problem occurs only  
occasionally and is difficult to  
diagnose.  
1. Make sure that:  
v All cables and cords are connected securely to the rear of the server and  
attached devices.  
v When the server is turned on, air is flowing from the fan grille. If there is no  
airflow, the fan is not working. This can cause the server to overheat and  
shut down.  
2. Check the system-error logs (see “Using the Configuration/Setup Utility  
USB keyboard, mouse, or pointing-device problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
All or some keys on the  
keyboard do not work.  
1. See http://www.lenovo.com/accessories for keyboard compatibility.  
2. Make sure that:  
v The keyboard cable is securely connected.  
v The server and the monitor are turned on.  
3. Move the keyboard cable to a different USB connector.  
4. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. Keyboard  
b. (Only if the problem occurred with a front USB connector) Internal cables to  
the operation information panel  
c. (Only if the problem occurred with a front USB connector) Operator  
information panel  
d. (Trained service technician only) System board  
Chapter 5. Solving problems 47  
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v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The USB mouse or USB  
pointing device does not work.  
1. Make sure that:  
v The mouse is compatible with the server. See http://www.lenovo.com/  
v The mouse or pointing-device USB cable is securely connected to the  
server, and the device drivers are installed correctly.  
v The server and the monitor are turned on.  
2. If a USB hub is in use, disconnect the USB device from the hub and connect it  
directly to the server.  
3. Move the mouse or pointing device cable to another USB connector.  
4. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. Mouse or pointing device  
b. (Only if the problem occurred with a front USB connector) Internal cables to  
the operation information panel  
c. (Only if the problem occurred with a front USB connector) Operator  
information panel  
d. (Trained service technician only) System board  
48 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Memory problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The amount of system memory  
that is displayed is less than the  
amount of installed physical  
memory.  
1. Make sure that:  
v No error LEDs are lit on the operator information panel.  
v The memory modules are seated correctly.  
v You have installed the correct type of memory (see “Installing a memory  
v All banks of memory are enabled. The server might have automatically  
disabled a memory bank when it detected a problem.  
2. Check the system event/error log for error message 289 (see “Using the  
systems-management interrupt (SMI), replace the DIMM.  
3. Run memory diagnostics (see “Running the diagnostic programs” in the  
Hardware Maintenance Manual ).  
4. Add one pair of DIMMs at a time, making sure that the DIMMs in each pair  
match.  
5. Reseat the DIMMs.  
6. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. DIMMs  
b. (Trained service technician only) System board  
Microprocessor problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The server emits a continuous  
beep during POST, indicating  
that the microprocessor is not  
working correctly.  
1. Correct any errors that are indicated by the LEDs (see “System-board LEDs” in  
the Hardware Maintenance Manual ).  
2. Make sure that the server supports the microprocessor.  
3. (Trained service technician only) Make sure that the microprocessor is seated  
correctly.  
4. (Trained service technician only) Replace the microprocessor.  
Chapter 5. Solving problems 49  
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Monitor problems  
Some monitors have their own self-tests. If you suspect a problem with your  
monitor, see the documentation that comes with the monitor for instructions for  
testing and adjusting the monitor.  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
Testing the monitor  
1. Make sure that the monitor cables are firmly connected.  
2. Try using a different monitor on the server, or try testing the monitor on a  
different server.  
3. Run the diagnostic programs (see the Hardware Maintenance Manual ). If the  
monitor passes the diagnostic programs, the problem might be a video device  
driver.  
4. (Trained service technician only) Replace the system board.  
The screen is blank.  
1. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it  
as a possible cause of the problem: connect the monitor cable directly to the  
correct connector on the rear of the server.  
2. Make sure that:  
v The server is turned on. If there is no power to the server, see “Power  
v The monitor cables are connected correctly.  
v The monitor is turned on and the brightness and contrast controls are  
adjusted correctly.  
v Only a single beep sounds when the server is turned on.  
Important: In some memory configurations, the 3-3-3 beep code might sound  
during POST, followed by a blank monitor screen. If this occurs and the Boot  
Fail Count option in the Start Options of the Configuration/Setup Utility  
program is enabled, you must restart the server three times to reset the  
configuration settings to the default configuration (the memory connector or  
bank of connectors is enabled).  
3. Make sure that the correct server is controlling the monitor, if applicable.  
4. Make sure that damaged BIOS code is not affecting the video; see “Recovering  
from BIOS update failure” in the Hardware Maintenance Manual .  
5. See “Solving undetermined problems” in the Hardware Maintenance Manual .  
The monitor works when you  
turn on the server, but the  
screen goes blank when you  
start some application  
programs.  
1. Make sure that:  
v The application program is not setting a display mode that is higher than the  
capability of the monitor.  
v You installed the necessary device drivers for the application.  
2. Run video diagnostics (see the Hardware Maintenance Manual ).  
v If the server passes the video diagnostics, the video is good; see “Solving  
undetermined problems” in the Hardware Maintenance Manual .  
v (Trained service technician only) If the server fails the video diagnostics,  
replace the system board.  
50 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The monitor has screen jitter, or  
the screen image is wavy,  
unreadable, rolling, or distorted.  
1. If the monitor self-tests show that the monitor is working correctly, consider the  
location of the monitor. Magnetic fields around other devices (such as  
transformers, appliances, fluorescent lights, and other monitors) can cause  
screen jitter or wavy, unreadable, rolling, or distorted screen images. If this  
happens, turn off the monitor.  
Attention: Moving a color monitor while it is turned on might cause screen  
discoloration.  
Move the device and the monitor at least 305 mm (12 in.) apart, and turn on  
the monitor.  
Notes:  
a. To prevent diskette drive read/write errors, make sure that the distance  
between the monitor and any external diskette drive is at least 76 mm (3  
in.).  
b. Non-Lenovo monitor cables might cause unpredictable problems.  
2. Reseat the following components:  
v Monitor cable  
v Remote Supervisor Adapter II SlimLine (if one is installed)  
3. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. Monitor cable  
b. Monitor  
c. Remote Supervisor Adapter II SlimLine (if one is installed)  
d. (Trained service technician only) System board  
Wrong characters appear on the  
screen.  
1. If the wrong language is displayed, update the BIOS code with the correct  
language.  
2. Reseat the monitor cable.  
3. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. Monitor  
b. (Trained service technician only) System board  
Chapter 5. Solving problems 51  
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Optional-device problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
An optional device that was just  
installed does not work.  
1. Make sure that:  
v The device is designed for the server (see http://www.lenovo.com/  
v You followed the installation instructions that came with the device and the  
device is installed correctly.  
v You have not loosened any other installed devices or cables.  
v You updated the configuration information in the Configuration/Setup Utility  
program. Whenever a device is changed, you must update the configuration.  
2. Reseat the device that you just installed.  
3. Replace the device that you just installed.  
An optional device that used to  
work does not work now.  
1. Make sure that all of the cable connections for the device are secure.  
2. If the device comes with test instructions, use those instructions to test the  
device.  
3. Reseat the failing device.  
4. Replace the failing device.  
52 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Power problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The power-control button does  
not work, and the reset button  
does work (the server does not  
start).  
1. Make sure that the power-control button is working correctly:  
a. Disconnect the server power cords.  
b. Reconnect the power cords.  
Note: The power-control button  
will not function until 20  
seconds after the server has  
been connected to ac power.  
c. Press the power-control button.  
d. If the server does not start, disconnect the server power cords and reseat  
the operator information panel cables; then, repeat steps 1b through 1c. If  
the problem remains, replace the operator information panel.  
2. Make sure that:  
v The ac power cord is correctly connected to the server and to a working  
electrical outlet.  
v The server contains the correct type of DIMMs.  
v The DIMMs are correctly seated.  
v (Trained service technician only) The microprocessor is correctly installed.  
3. If you just installed an optional device, remove it, and restart the server. If the  
server now starts, you might have installed more devices than the power supply  
supports.  
4. Reseat the following components:  
a. DIMMs  
b. (Trained service technician only) Power-supply cables to all internal  
components  
c. (Trained service technician only) Power connector on the system board  
5. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. DIMMs  
b. (Trained service technician only) Power supply  
c. (Trained service technician only) System board  
6. See “Solving undetermined problems” in the Hardware Maintenance Manual .  
The server does not turn off.  
1. Determine whether you are using an Advanced Configuration and Power  
Interface (ACPI) or a non-ACPI operating system. If you are using a non-ACPI  
operating system, complete the following steps:  
a. Press Ctrl+Alt+Delete.  
b. Turn off the server by pressing the power-control button for 5 seconds.  
c. Restart the server.  
d. If the server fails POST and the power-control button does not work,  
disconnect the ac power cord for 20 seconds; then, reconnect the ac power  
cord and restart the server.  
2. If the problem remains or if you are using an ACPI-aware operating system,  
suspect the system board.  
The server unexpectedly shuts Call for service.  
down, and the LEDs on the  
operator information panel are  
not lit.  
Chapter 5. Solving problems 53  
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Serial-device problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The number of serial ports that  
are identified by the operating  
system is less than the number  
of installed serial ports.  
1. Make sure that:  
v Each port is assigned a unique address in the Configuration/Setup Utility  
program and none of the serial ports is disabled.  
v The serial-port adapter (if one is installed) is seated correctly.  
2. Reseat the serial port adapter.  
3. Replace the serial port adapter.  
A serial device does not work.  
1. Make sure that:  
v The device is compatible with the server.  
v The serial port is enabled and is assigned a unique address.  
v The device is connected to the correct connector (see “Rear view” on page  
2. Reseat the following components:  
a. Failing serial device  
b. Serial cable  
3. Replace the following components one at a time, in the order shown, restarting  
the server each time:  
a. Failing serial device  
b. Serial cable  
c. (Trained service technician only) System board  
EasyStartup problems  
Table 5. EasyStartup DVD  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action Column until the problem  
is resolved.  
See the Hardware Maintenance Manual on the Documentation DVD to determine which components are  
customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The EasyStartup DVD  
will not start.  
v Make sure that the server supports the EasyStartup program and has a startable  
(bootable) CD or DVD drive.  
v If the startup (boot) sequence settings have been changed, make sure that the CD or  
DVD drive is first in the startup sequence.  
v If more than one CD or DVD drive is installed, make sure that only one drive is set as  
the primary drive. Start the CD from the primary drive.  
The ServeRAID Manager v Make sure that the hard disk drive is connected correctly.  
program cannot view all v Make sure that the SAS hard disk drive cables are securely connected.  
installed drives, or the  
operating system cannot  
be installed.  
54 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Table 5. EasyStartup DVD (continued)  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action Column until the problem  
is resolved.  
See the Hardware Maintenance Manual on the Documentation DVD to determine which components are  
customer replaceable units (CRU’s) and which fields are field replacable units (FRU’s).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
The operating-system  
installation program  
continuously loops.  
Make more space available on the hard disk.  
The EasyStartup  
Make sure that the operating-system media is supported by the EasyStartup program.  
program will not start the See the EasyStartup DVD label for a list of supported operating-system versions.  
operating-system media.  
The operating system  
cannot be installed; the  
option is not available.  
Make sure that the server supports the operating-system. If it does, either no logical drive  
is defined (RAID servers), or the EasyStartup program is not installed. Run the  
EasyStartup program and make sure that setup is complete.  
Software problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
You suspect a software  
problem.  
1. To determine whether the problem is caused by the software, make sure that:  
v The server has the minimum memory that is needed to use the software. For  
memory requirements, see the information that comes with the software. If  
you have just installed an adapter or memory, the server might have a  
memory-address conflict.  
v The software is designed to operate on the server.  
v Other software works on the server.  
v The software works on another server.  
2. If you received any error messages when using the software, see the  
information that comes with the software for a description of the messages and  
suggested solutions to the problem.  
3. Contact your place of purchase of the software.  
Chapter 5. Solving problems 55  
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Universal Serial Bus (USB) device problems  
v
v
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem  
is solved.  
See the parts listing in the Hardware Maintenance Manual to determine which components are customer  
replaceable units (CRU) and which components are field replaceable units (FRU).  
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a  
trained service technician.  
Symptom  
Action  
A USB device does not work.  
1. Make sure that:  
v The correct USB device driver is installed.  
v The operating system supports USB devices.  
2. Make sure that the USB configuration options are set correctly in the  
Configuration/Setup Utility program menu (see the User’s Guide for more  
information).  
3. If you are using a USB hub, disconnect the USB device from the hub and  
connect it directly to the server.  
Video problems  
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Appendix A. Getting help and technical assistance  
If you need help, service, or technical assistance or just want more information  
about Lenovo products, you will find a wide variety of sources available from  
Lenovo assist you. This section contains information about where to go for  
additional information about Lenovo and Lenovo products, what to do if you  
experience a problem with your system, and whom to call for service, if it is  
necessary.  
Before you call  
Before you call, make sure that you have taken these steps to try to solve the  
problem yourself:  
v Check all cables to make sure that they are connected.  
v Check the power switches to make sure that the system and any optional  
devices are turned on.  
v Use the troubleshooting information in your system documentation, and use the  
diagnostic tools that come with your system. Information about diagnostic tools is  
in the Hardware Maintenance Manual on the ThinkServer Documentation DVD  
that comes with your system.  
v Go to the Lenovo support Web site at http://www.lenovo.com/support to check for  
technical information, hints, tips, and new device drivers or to submit a request  
for information.  
You can solve many problems without outside assistance by using the information  
available on the Lenovo support site or by following the troubleshooting procedures  
that Lenovo provides in the documentation that is provided with your Lenovo  
product. The documentation that comes with Lenovo systems also describes the  
diagnostic tests that you can perform. Most systems, operating systems, and  
programs come with documentation that contains troubleshooting procedures and  
explanations of error messages and error codes. If you suspect a software problem,  
see the documentation for the operating system or program.  
Using the documentation  
Information about your Lenovo system and preinstalled software, if any, or optional  
device is available in the documentation that comes with the product. That  
documentation can include printed documents, online documents, readme files, and  
help files. Most of the documentation for your server is on the ThinkServer  
Documentation DVD provided with your server. See the troubleshooting information  
in your system documentation for instructions for using the diagnostic programs.  
The troubleshooting information or the diagnostic programs might tell you that you  
need additional or updated device drivers or other software. Lenovo maintains  
pages on the World Wide Web where you can get the latest technical information  
and download device drivers and updates. To access these pages, go to  
http://www.lenovo.com/support and follow the instructions.  
© Lenovo 2008. Portions © IBM Corp. 2008.  
57  
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Getting help and information from the World Wide Web  
On the World Wide Web, the Lenovo Web site has up-to-date information about  
Lenovo systems, optional devices, services, and support. For general information  
about Lenovo products or to purchase Lenovo products, go to http://  
www.lenovo.comm. For support on Lenovo products, go to http://www.lenovo.com/  
Calling for service  
During the warranty period, you can get help and information by telephone through  
the Customer Support Center.  
These services are available during the warranty period:  
v Problem determination - Trained personnel are available to assist you with  
determining a hardware problem and deciding what action is necessary to fix the  
problem.  
v Hardware repair - If the problem is caused by hardware under warranty, trained  
service personnel are available to provide the applicable level of service.  
v Engineering Change management - There might be changes that are required  
after a product has been sold. Lenovo or your reseller will make selected  
Engineering Changes (ECs) available that apply to your hardware.  
These items are not covered by the warranty:  
v Replacement or use of parts not manufactured for or by Lenovo or  
non-warranted Lenovo parts  
v Identification of software problem sources  
v Configuration of BIOS as part of an installation or upgrade  
v Changes, modifications, or upgrades to device drivers  
v Installation and maintenance of network operating systems (NOS)  
v Installation and maintenance of application programs  
Refer to the safety and warranty information that is provided with your computer for  
a complete explanation of warranty terms. You must retain your proof of purchase  
to obtain warranty service.  
For a list of service and support phone numbers for your country or region, go to  
http://www.lenovo.com/support and click Support phone list or refer to the safety  
and warranty information provided with your computer.  
Note: Phone numbers are subject to change without notice. If the number for your  
country or region is not provided, contact your Lenovo reseller or Lenovo marketing  
representative.  
If possible, be at your computer when you call. Have the following information  
available:  
v Machine type and model  
v Serial numbers of our hardware products  
v Description of the problem  
v Exact working of any error messages  
v Hardware and software configuration information  
58 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Using other services  
If you travel with a Lenovo notebook computer or relocate your computer to a  
country where your desktop, notebook, or server machine type is sold, your  
computer might be eligible for International Warranty Service, which automatically  
entitles you to obtain warranty service throughout the warranty period. Service will  
be performed by service providers authorized to perform warranty service.  
Service methods and procedures vary by country, and some services might not be  
available in all countries. International Warranty Service is delivered through the  
method of service (such as depot, carry-in, or on-site service) that is provided in the  
servicing country. Service centers in certain countries might not be able to service  
all models of a particular machine type. In some countries, fees and restrictions  
might apply at the time of service.  
To determine whether your computer is eligible for International Warranty Service  
and to view a list of the countries where service is available, go to  
http://www.lenovo.com/support, click Warranty, and follow the instructions on the  
screen.  
For technical assistance with the installation of, or questions related to, Service  
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft  
Product Support Services Web site at http://www.support.microsoft.com/directory/,  
or you can contact the Customer Support Center. Some fees might apply.  
Purchasing additional services  
During and after the warranty period, you can purchase additional services, such as  
support for hardware, operating systems, and application programs; network setup  
and configuration; upgraded or extended hardware repair services; and custom  
installations. Service availability and service name might vary by country or region.  
For more information about these services, go to the Lenovo Web site at  
Lenovo product service  
Appendix A. Getting help and technical assistance 59  
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60 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Appendix B. Notices  
Lenovo may not offer the products, services, or features discussed in this document  
in all countries. Consult your local Lenovo representative for information on the  
products and services currently available in your area. Any reference to a Lenovo  
product, program, or service is not intended to state or imply that only that Lenovo  
product, program, or service may be used. Any functionally equivalent product,  
program, or service that does not infringe any Lenovo intellectual property right may  
be used instead. However, it is the user’s responsibility to evaluate and verify the  
operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you any  
license to these patents. You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF  
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,  
THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this  
statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this publication  
at any time without notice.  
The products described in this document are not intended for use in implantation or  
other life support applications where malfunction may result in injury or death to  
persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall operate  
as an express or implied license or indemnity under the intellectual property rights  
of Lenovo or third parties. All information contained in this document was obtained  
in specific environments and is presented as an illustration. The result obtained in  
other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those  
Web sites. The materials at those Web sites are not part of the materials for this  
Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
© Lenovo 2008. Portions © IBM Corp. 2008.  
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estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries,  
or both:  
Lenovo  
Lenovo logo  
ThinkServer  
The following terms are trademarks of International Business Machines Corporation  
in the United States, other countries, or both:  
IBM  
Wake on LAN  
ServeRAID  
Intel is a trademark or registered trademarks of Intel Corporation in the United  
States, other countries, or both.  
Microsoft and Windows are trademarks of Microsoft Corporation in the United  
States, other countries, or both.  
Adobe and PostScript are either registered trademarks or trademarks of Adobe  
Systems Incorporated in the United States, other countries, or both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
Important notes  
Processor speed indicates the internal clock speed of the microprocessor; other  
factors also affect application performance.  
CD or DVD drive speed is the variable read rate. Actual speeds vary and are often  
less than the possible maximum.  
When referring to processor storage, real and virtual storage, or channel volume,  
KB stands for 1024 bytes, MB stands for 1 048 576 bytes, and GB stands for  
1 073 741 824 bytes.  
When referring to hard disk drive capacity or communications volume, MB stands  
for 1 000 000 bytes, and GB stands for 1 000 000 000 bytes. Total user-accessible  
capacity can vary depending on operating environments.  
Maximum internal hard disk drive capacities assume the replacement of any  
standard hard disk drives and population of all hard disk drive bays with the largest  
currently supported drives that are available from Lenovo.  
Maximum memory might require replacement of the standard memory with an  
optional memory module.  
Lenovo makes no representation or warranties regarding non-Lenovo products and  
services, including but not limited to the implied warranties of merchantability and  
fitness for a particular purpose. These products are offered and warranted solely by  
third parties.  
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Lenovo makes no representations or warranties with respect to non-Lenovo  
products. Support (if any) for the non-Lenovo products is provided by the third party,  
not Lenovo.  
Some software might differ from its retail version (if available) and might not include  
user manuals or all program functionality.  
Waste electrical and electronic equipment (WEEE) notices  
This unit must be recycled or discarded according to applicable local and national  
regulations. Lenovo encourages owners of information technology (IT) equipment to  
responsibly recycle their equipment when it is no longer needed. Lenovo offers a  
variety of programs and services to assist equipment owners in recycling their IT  
products. Information on Lenovo product recycling offerings can be found on  
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la  
normativa nacional o local aplicable. Lenovo recomienda a los propietarios de  
equipos de tecnología de la información (TI) que reciclen responsablemente sus  
equipos cuando éstos ya no les sean útiles. Lenovo dispone de una serie de  
programas y servicios de devolución de productos, a fin de ayudar a los  
propietarios de equipos a reciclar sus productos de TI. Se puede encontrar  
información sobre las ofertas de reciclado de productos de Lenovo en el sitio web  
Notice: This mark applies only to countries within the European Union (EU) and  
Norway.  
This appliance is labeled in accordance with European Directive 2002/96/EC  
concerning waste electrical and electronic equipment (WEEE). The Directive  
determines the framework for the return and recycling of used appliances as  
applicable throughout the European Union. This label is applied to various products  
to indicate that the product is not to be thrown away, but rather reclaimed upon end  
of life per this Directive.  
Remarque : Cette marque s’applique uniquement aux pays de l’Union Européenne  
et à la Norvège.  
L’etiquette du système respecte la Directive européenne 2002/96/EC en matière de  
Déchets des Equipements Electriques et Electroniques (DEEE), qui détermine les  
dispositions de retour et de recyclage applicables aux systèmes utilisés à travers  
Appendix B. Notices 63  
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l’Union européenne. Conformément à la directive, ladite étiquette précise que le  
produit sur lequel elle est apposée ne doit pas être jeté mais être récupéré en fin  
de vie.  
In accordance with the European WEEE Directive, electrical and electronic  
equipment (EEE) is to be collected separately and to be reused, recycled, or  
recovered at end of life. Users of EEE with the WEEE marking per Annex IV of the  
WEEE Directive, as shown above, must not dispose of end of life EEE as unsorted  
municipal waste, but use the collection framework available to customers for the  
return, recycling, and recovery of WEEE. Customer participation is important to  
minimize any potential effects of EEE on the environment and human health due to  
the potential presence of hazardous substances in EEE. For proper collection and  
treatment, contact your local Lenovo representative.  
Battery return program  
This product may contain a lithium or lithium ion battery. Consult your user manual  
or service manual for specific battery information. The battery must be recycled or  
disposed of properly. Recycling facilities may not be available in your area. For  
information on disposal or batteries outside the United States, go to  
facility.  
For Taiwan: Please recycle batteries.  
For the European Union:  
Notice: This mark applies only to countries within the European Union (EU).  
Batteries or packaging for batteries are labeled in accordance with European  
Directive 2006/66/EC concerning batteries and accumulators and waste batteries  
and accumulators. The Directive determines the framework for the return and  
recycling of used batteries and accumulators as applicable throughout the European  
Union. This label is applied to various batteries to indicate that the battery is not to  
be thrown away, but rather reclaimed upon end of life per this Directive.  
Les batteries ou emballages pour batteries sont étiquetés conformément aux  
directives européennes 2006/66/EC, norme relative aux batteries et accumulateurs  
en usage et aux batteries et accumulateurs usés. Les directives déterminent la  
marche à suivre en vigueue dans l'Union Européenne pour le retour et le recyclage  
des batteries et accumulateurs usés. Cette étiquette est appliquée sur diverses  
batteries pour indiquer que la batterie ne doit pas être mise au rebut mais plutôt  
récupérée en fin de cycle de vie selon cette norme.  
In accordance with the European Directive 2006/66/EC, batteries and accumulators  
are labeled to indicate that they are to be collected separately and recycled at end  
of life. The label on the battery may also include a chemical symbol for the metal  
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concerned in the battery (Pb for lead, Hg for mercury, and Cd for cadmium). Users  
of batteries and accumulators must not dispose of batteries and accumulators as  
unsorted municipal waste, but use the collection framework available to customers  
for the return, recycling, and treatment of batteries and accumulators. Customer  
participation is important to minimize any potential effects of batteries and  
accumulators on the environment and human health due to the potential presence  
of hazardous substances. For proper collection and treatment, go to  
For California:  
hazardouswaste/perchlorate/.  
The foregoing notice is provided in accordance with California Code of Regulations  
Title 22, Division 4.5 Chapter 33. Best Management Practices for Perchlorate  
Materials. This product/part may include a lithium manganese dioxide battery which  
contains a perchlorate substance.  
German Ordinance for Work gloss statement  
The product is not suitable for use with visual display work place devices according  
to clause 2 of the German Ordinance for Work with Visual Display Units.  
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der  
Bildschirmarbeitsverordnung geeignet.  
Electronic emissions notices  
Federal Communications Commission (FCC) statement  
Note: This equipment has been tested and found to comply with the limits for a  
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are  
designed to provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment generates,  
uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause  
harmful interference, in which case the user will be required to correct the  
interference at his own expense.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. Lenovo is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or by  
unauthorized changes or modifications to this equipment. Unauthorized changes or  
modifications could void the user's authority to operate the equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2)  
this device must accept any interference received, including interference that may  
cause undesired operation.  
Industry Canada Class A emission compliance statement  
This Class A digital apparatus complies with Canadian ICES-003.  
Appendix B. Notices 65  
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Avis de conformité à la réglementation d'Industrie Canada  
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du  
Canada.  
Australia and New Zealand Class A statement  
Attention: This is a Class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take adequate  
measures.  
United Kingdom telecommunications safety requirement  
Notice to Customers  
This apparatus is approved under approval number NS/G/1234/J/100003 for indirect  
connection to public telecommunication systems in the United Kingdom.  
European Union EMC Directive conformance statement  
This product is in conformity with the protection requirements of EU Council  
Directive 2004/108/EC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility. Lenovo cannot accept responsibility for any  
failure to satisfy the protection requirements resulting from a non-recommended  
modification of the product, including the fitting of non-Lenovo option cards  
This product has been tested and found to comply with the limits for Class A  
Information Technology Equipment according to CISPR 22/European Standard EN  
55022. The limits for Class A equipment were derived for commercial and industrial  
environments to provide reasonable protection against interference with licensed  
communication equipment.  
Attention: This is a Class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take adequate  
measures.  
German Class A compliance statement  
Deutschsprachiger EU Hinweis:  
Hinweis für Geräte der Klasse A EU-Richtlinie zur Elektromagnetischen  
Verträglichkeit  
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie 2004/108/EG  
(früher 89/336/EWG) zur Angleichung der Rechtsvorschriften über die  
elektromagnetische Verträglichkeit in den EU-Mitgliedsstaaten und hält die  
Grenzwerte der EN 55022 Klasse A ein.  
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu  
installieren und zu betreiben. Des Weiteren dürfen auch nur von der Lenovo  
empfohlene Kabel angeschlossen werden. Lenovo übernimmt keine Verantwortung  
für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung  
der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern  
ohne Empfehlung der Lenovo gesteckt/eingebaut werden.  
Deutschland:  
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Einhaltung des Gesetzes über die elektromagnetische Verträglichkeit von  
Betriebsmittein  
Dieses Produkt entspricht dem “Gesetz über die elektromagnetische Verträglichkeit  
von Betriebsmitteln” EMVG (früher “Gesetz über die elektromagnetische  
Verträglichkeit von Geräten”). Dies ist die Umsetzung der EU-Richtlinie  
2004/108/EG (früher 89/336/EWG) in der Bundesrepublik Deutschland.  
Zulassungsbescheinigung laut dem Deutschen Gesetz über die  
elektromagnetische Verträglichkeit von Betriebsmitteln, EMVG vom 20. Juli  
2007 (früher Gesetz über die elektromagnetische Verträglichkeit von Geräten),  
bzw. der EMV EG Richtlinie 2004/108/EC (früher 89/336/EWG), für Geräte der  
Klasse A.  
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das  
EG-Konformitätszeichen - CE - zu führen. Verantwortlich für die  
Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland)  
GmbH, Gropiusplatz 10, D-70563 Stuttgart.  
Informationen in Hinsicht EMVG Paragraf 4 Abs. (1) 4:  
Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022  
Klasse A.  
Nach der EN 55022: “Dies ist eine Einrichtung der Klasse A. Diese Einrichtung  
kann im Wohnbereich Funkstörungen verursachen; in diesem Fall kann vom  
Betreiber verlangt werden, angemessene Maßnahmen durchzuführen und dafür  
aufzukommen.”  
Nach dem EMVG: “Geräte dürfen an Orten, für die sie nicht ausreichend entstört  
sind, nur mit besonderer Genehmigung des Bundesministers für Post und  
Telekommunikation oder des Bundesamtes für Post und Telekommunikation  
betrieben werden. Die Genehmigung wird erteilt, wenn keine elektromagnetischen  
Störungen zu erwarten sind.” (Auszug aus dem EMVG, Paragraph 3, Abs. 4).  
Dieses Genehmigungsverfahren ist nach Paragraph 9 EMVG in Verbindung mit der  
entsprechenden Kostenverordnung (Amtsblatt 14/93) kostenpflichtig.  
Anmerkung: Um die Einhaltung des EMVG sicherzustellen sind die Geräte, wie in  
den Handbüchern angegeben, zu installieren und zu betreiben.  
Japanese Voluntary Control Council for Interference (VCCI) statement  
Appendix B. Notices 67  
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Taiwanese Class A warning statement  
Chinese Class A warning statement  
Korean Class A warning statement  
68 ThinkServer RS110 Types 6435, 6436, 6437, and 6438: Installation Guide  
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Index  
A
E
adapter  
error symptoms  
B
baseboard management controller (BMC)  
C
CD/DVD drive  
Ethernet  
configuring  
F
controller  
Ethernet  
G
cover  
H
hard disk drive  
SCSI  
D
DIMMs  
© Lenovo 2008. Portions © IBM Corp. 2008.  
69  
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I
P
power  
installing  
integrated  
power-control  
power-on self-test (POST)  
problems  
L
LED  
LEDs  
M
R
memory  
riser card  
memory module  
microprocessor  
S
SAS  
SATA  
N
serial-attached SCSI  
server  
O
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Part Number: 46U0855  
Printed in USA  
(1P) P/N: 46U0855  
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