L192p Flat Panel Monitor
User’s Guide
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Contents
Safety information .........................................................................................................iii
Chapter 1. Getting started .......................................................................................... 1-1
Shipping contents .......................................................................................................................................................... 1-1
Product overview ........................................................................................................................................................... 1-1
Types of adjustments ................................................................................................................................................ 1-2
Tilt/Swivel ................................................................................................................................................................ 1-2
Height Adjustment .................................................................................................................................................... 1-2
Monitor Pivot ............................................................................................................................................................ 1-3
User controls ............................................................................................................................................................. 1-3
Cable lock slot .......................................................................................................................................................... 1-4
Setting up your monitor ................................................................................................................................................. 1-4
Connecting and turning on your monitor ................................................................................................................. 1-4
Registering your option ................................................................................................................................................. 1-7
Chapter 2. Adjusting and using your monitor .......................................................... 2-1
Comfort and accessibility .............................................................................................................................................. 2-1
Arranging your work area ........................................................................................................................................ 2-1
Positioning and viewing your monitor ................................................................................................................. 2-1
Quick tips for healthy work habits .......................................................................................................................... 2-2
Accessibility information ......................................................................................................................................... 2-3
Adjusting your monitor image ...................................................................................................................................... 2-3
Using the direct access controls............................................................................................................................... 2-3
Using the On-Screen Display (OSD) controls ........................................................................................................ 2-3
Selecting a supported display mode ............................................................................................................................ .2-6
Image rotation ................................................................................................................................................................ 2-7
Understanding power management .............................................................................................................................. 2-7
Caring for your monitor ................................................................................................................................................. 2-8
Detaching the monitor stand ......................................................................................................................................... 2-9
Chapter 3. Reference information ............................................................................. 3-1
Monitor specifications .................................................................................................................................................. .3-1
Troubleshooting ............................................................................................................................................................. 3-3
Manual image setup ................................................................................................................................................. 3-4
Manually installing the monitor driver ................................................................................................................... 3-5
Installing the monitor driver in Windows XP ...................................................................................................... 3-5
Installing the monitor driver in Windows 2000 ................................................................................................... 3-6
Getting further help............................................................................................................................................... 3-7
Service information .................................................................................................................................................. 3-7
Product numbers .................................................................................................................................................... 3-7
Customer responsibilities ...................................................................................................................................... 3-7
Service parts .......................................................................................................................................................... 3-8
Appendix A. Service and Support ............................................................................ A-1
Online technical support .............................................................................................................................................. A-1
Telephone technical support......................................................................................................................................... A-1
Worldwide telephone list ........................................................................................................................................ A-1
Appendix B. Notices ...................................................................................................B-1
Trademarks .................................................................................................................................................................. B-2
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Safety information
© Copyright Lenovo 2005.
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Chapter 1. Getting started
This User’s Guide contains detailed information on the ThinkVision™ L192p Flat
Panel Monitor. For a quick overview, please see the Setup Poster that was shipped
with your monitor.
Shipping contents
The product package should include the following items:
·
·
·
·
·
·
·
ThinkVision L192p Flat Panel Monitor Setup Poster
Monitor Safety, Troubleshooting, and Warranty Guide
Reference and Driver CD
ThinkVision L192p Flat Panel Monitor
Power Cord
Analog Interface Cable- Attached to monitor
Digital Interface Cable
Note: To attach a VESA mount, please see
“Detaching the monitor stand” on page 2-9.
Product overview
This section will provide information on adjusting monitor positions, setting user
controls, and using the cable lock slot.
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Types of adjustments
Please see the illustration below for an example of the tilt range.
Tilt/Swivel
With the built-in pedestal, you can tilt and swivel the monitor for the most
comfortable viewing angle.
Height Adjustment
After pressing the top of the monitor, remove the fixed pin and adjust the height of
the monitor.
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Monitor Pivot
1. In locked/down Position
- Tilt upwards, so that lower edge of monitor clears the stand.
- Rotate clockwise until the monitor stops at 90°.
2. Extended Position
- Rotate clockwise until the monitor stops at 90°.
User controls
Your monitor has controls on the front which are used to adjust the display.
For information on how to use these controls, please see
“Adjusting your monitor image” on page 2-3.
Cable lock slot
Your monitor is equipped with a cable lock slot located on the rear of your monitor
(in the lower right corner). Please see the instructions that came with the cable lock
to learn how to attach it.
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Setting up your monitor
This section provides information to help you set up your monitor.
Connecting and turning on your monitor
Note: Be sure to read the Safety Information located in the Monitor Safety,
Troubleshooting, and Warranty Guide before carrying out this procedure.
1. Power off your computer and all attached devices, and unplug the computer power
cord.
2. Connect the analog signal cable to the video port on the back of the computer.
Note: One end of the signal cable is already pre-attached to your monitor.
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Connect the digital cable to the DVI connector of the monitor and the other end on
the back of the computer.
Note: The digital cable is not included with the monitor.
Plug the monitor power cord and the computer cord into grounded electrical outlets.
Note : An approved power cord H05VV-F, 3G, 0.75mm2 must be used.
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Power on the monitor and the computer.
To install the monitor driver, insert the Reference and Driver CD, click Install
driver, and follow the on-screen instructions.
To optimize your monitor image, press the Automatic Image Setup key. Automatic
image setup requires that the monitor is warmed up for at least 15 minutes. This is
not required for normal operation.
Note: If automatic image setup does not establish the image that you prefer, perform
manual image setup. See “Manual image setup” on page 3-4.
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Registering your option
Thank you for purchasing this Lenovo™ product. Please take a few moments to
register your product and provide us with information that will help Lenovo to better
serve you in the future. Your feedback is valuable to us in developing products and
services that are important to you, as well as in developing better ways to
communicate with you. Register your option on the followingWeb site:
Lenovo will send you information and updates on your registered product unless you
indicate on the Web site questionnaire that you do not want to receive further
information.
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Chapter 2. Adjusting and using your monitor
This section will give you information on adjusting and using your monitor.
Comfort and accessibility
Good ergonomic practice is important to get the most from your personal computer
and to avoid discomfort. Arrange your workplace and the equipment you use to suit
your individual needs and the kind of work that you perform. In addition, use healthy
work habits to maximize your performance and comfort while using your computer.
For more detailed information on any of these topics, visit the Healthy Computing
Arranging your work area
Use a work surface of appropriate height and available working area to allow you to
work in comfort.
Organize your work area to match the way you use materials and equipment. Keep
your work area clean and clear for the materials that you typically use and place the
items that you use most frequently, such as the computer mouse or telephone, within
the easiest reach.
Equipment layout and setup play a large role in your working posture. The following
topics describe how to optimize equipment setup to achieve and maintain good
working posture.
Positioning and viewing your monitor
Position and adjust your computer monitor for comfortable viewing by considering
the following items:
·
Viewing distance: Optimal viewing distances for monitors range from
approximately 510mm to 760mm (20 in to 30 in) and can vary depending on
ambient light and time of day. You can achieve different viewing distances by
repositioning your monitor or by modifying your posture or chair position. Use a
viewing distance that is most comfortable for you.
·
Monitor height: Position the monitor so your head and neck are in a comfortable
and neutral (vertical, or upright) position. If your monitor does not have height
adjustments, you might have to place books or other sturdy objects under the base
of the monitor to achieve the desired height. A general guideline is to position the
monitor such that the top of the screen is at or slightly below your eye-height
when you are comfortably seated. However, be sure to optimize your monitor
height so the line of site between your eyes and the center the monitor suits your
preferences for visual distance and comfortable viewing when your eye muscles
are in a relaxed state.
2-1
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·
·
Tilt: Adjust the tilt of your monitor to optimize the appearance of the screen
content and to accommodate your preferred head and neck posture.
General location: Position your monitor to avoid glare or reflections on the
screen from overhead lighting or nearby windows.
The following are some other tips for comfortable viewing of your monitor:
·
·
Use adequate lighting for the type of work you are performing.
Use the monitor brightness, contrast, and image adjustment controls, if equipped,
to optimize the image on your screen to meet your visual preferences.
·
Keep your monitor screen clean so you can focus on the screen’s contents.
Any concentrated and sustained visual activity can be tiring for your eyes. Be sure to
periodically look away from your monitor screen and focus on a far object to allow
your eye muscles to relax. If you have questions on eye fatigue or visual discomfort,
consult a vision care specialist for advice.
Quick tips for healthy work habits
The following information is a summary of some important factors to consider to
help you remain comfortable and productive while you use your computer.
·
Good posture starts with equipment setup: The layout of your work area and
the setup of your computer equipment have a large effect on your posture while
using your computer. Be sure to optimize the position and orientation of your
equipment by following the tips outlined in “Arranging your work area” on page 2-1
so you can maintain a comfortable and productive posture. Also, be sure to use the
adjustment capabilities of your computer components and office furniture to best
suit your preferences now and as your preferences change over time.
·
·
Minor changes in posture can help avoid discomfort: The longer you sit and
work with your computer, the more important it is to observe your working
posture. Avoid assuming any one posture for an extended period of time.
Periodically make minor modifications in your posture to help deter any
discomforts that might arise. Make use of any adjustments that your office
furniture or equipment provide to accommodate changes in posture
Short, periodic breaks help ensure healthy computing: Because computing is
primarily a static activity, it is particularly important to take short breaks from
your work. Periodically, stand up from your work area, stretch, walk for a drink of
water, or otherwise take a short break from using your computer. A short break
from work gives your body a welcome change in posture and helps to ensure you
remain comfortable and productive while you do work.
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Accessibility information
Lenovo is committed to providing greater access to information and technology to
people with disabilities. With assistive technologies, users can access information in
the way most appropriate to their disability. Some of these technologies are already
provided in your operating system; others can be purchased through vendors or
Adjusting your monitor image
This section describes the user control features used to adjust your monitor image.
Using the direct access controls
The direct access controls can be used when the On Screen Display (OSD) is not
displayed.
Note: The direct access controls are blue.
Table 2-1. Direct access controls
Icon
Control
Description
Image Setup
Brightness
Input Change
Activates automatic image adjustment.
Direct access to Brightness adjustment.
Switches the video input source.
Using the On-Screen Display (OSD) controls
The settings adjustable with the user controls are viewed through the On-Screen
Display (OSD), as shown below.
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To use the controls:
1. Press to open the main OSD menu.
2. Use or to move among the icons. Select an icon and press to access that
function. If there is a sub-menu, you can move between options using or
,
then press to select that function. Use or to make adjustments. Press to
save.
3. Press
to move backwards through the sub-menus and exit from the OSD.
4. Press and hold for 10 seconds to lock the OSD. This will prevent accidental
adjustments to the OSD. Press and hold for 10 seconds to unlock the OSD and
allow adjustments to the OSD.
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Table 2-2. OSD functions
OSD Icon Submenu
on Main
Menu
Description
Controls and Controls
Adjustments and
(Analog) Adjustments
(Digital)
Adjusts overall brightness
Same as
Analog
Brightness
Brightness-
/Contrast
Adjusts difference between light and dark areas
Controls
Contrast
Horizontal Position
Vertical Position
Automatic
Locked not
required for
digital input
Moves the image left or right.
Moves the image up or down.
Automatically optimizes the image.
Image
Position
Image
Setup
Manually optimizes the image. See "Menual image setup" page 3-4.
Manual
· Clock
· Phase
· Save
Adjusts intensity of red, green, and blue.
Same as
Analog
Image
Color
Properties
Preset mode
· Default
· Reddish
· Bluish
Custom
Red: Increases or decreases the saturation of "red" in the image.
Green: Increases or decreases the saturation of "green" in the image.
Blue: Increases or decreases the saturation of "blue" in the image.
Save: Saves the custom color choices.
·
·
·
·
This monitor can accept video signals through two different connectors.
Most desktop computers use a D-SUB connector. Select digital among
OSD Controls when you use DVI connector.
Input Signal
Information
Selects D-SUB (Analog)
Selects DVI-Digital
·
·
Shows resolution, refresh rate, and product details. Note: This screen Same as
does not allow any changes to the settings.
Options
Analog
This section lists the languages supported by your monitor.
Menu Language Note: The language chosen only affects the language of the OSD. It
has no effect on any software running on the computer.
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Table 2-2. OSD functions (continued)
OSD Icon on Submenu
Main Menu
Description
Controls and Controls and
Adjustments Adjustments
(Analog)
(Digital)
Menu position adjusts menu location on the screen.
Same as Analog
Options
Menu Position
Default
Default returns the menu position to the default settings.
·
·
·
Custom
Horizontal: Changes the horizontal position of the OSD.
Vertical: Changes the vertical position of the OSD.
Save
·
·
Cancel
Reset
Factory Reset
Accessibility
Resets monitor to the original factory settings.
Controls button and menu settings for accessibility
preferences.
Button repeat rate:
or
Select
to change.
·
·
·
Off
Default
Slow
Menu time out: Sets the length of time the OSD will
remain active after the last time a button is pressed.
Exit the main menu
Same as Analog
Exit
Selecting a supported display mode
The display mode the monitor uses is controlled by the computer. Therefore, refer to
your computer documentation for details on how to change display modes.
The image size, position and shape might change when the display mode changes.
This is normal and the image can be readjusted using automatic image setup and the
image controls.
Unlike CRT monitors, which require a high refresh rate to minimize flicker, LCD or
Flat Panel technology is inherently flicker-free.
Note: If your system has previously been used with a CRT monitor and is currently
configured to a display mode outside the range of this monitor, you may need
to re-attach the CRT monitor temporarily until you have re-configured the
system; preferably to 1280 x 1024at 60 Hz, which is the Native Resolution
Display mode.
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The display modes shown below have been optimized at the factory.
Table 2-3. Factory set display modes
Addressability
640 x 350
Refresh rate
70 Hz
640 x 480
60 Hz, 66 Hz, 72 Hz, 75 Hz
70 Hz
720 x 400
800 x 600
60 Hz, 72 Hz, 75 Hz
60 Hz, 70 Hz, 75 Hzį
60 Hz, 70 Hz, 72Hz, 75 Hz ,76Hz
1024 x 768
1280 x 1024
Image rotation
Before rotating the monitor, you should set-up your computer to rotate the image.
Rotating the image may require special imaging software or you may find that your
computer is preloaded with video graphic drivers that enable image rotation. Check
the Graphic Properties setting on your computer to see if this feature is available.
Try these steps to check if image rotation is available on your computer.
1. Right-click on the desktop and click Properties.
2. Select the Settings tab and click Advanced.
3. If you have ATI, select the Rotation tab and set the preferred rotation. If you have
nVidia, click the nVidia tab, in the left-hand column select NVRotate, and then
select the preferred rotation. If you have Intel, select the Intel graphics tab, click
Graphic Properties, select the Rotation tab, and then set the preferred rotation.
Check with the manufacturer of your computer to see if graphic drivers with image
rotation can be downloaded from their support website.
Understanding power management
Power management is invoked when the computer recognizes that you have not used
your mouse or keyboard for a user-definable period. There are several states as
described in the table below.
For optimal performance, switch off your monitor at the end of each working day, or
whenever you expect to leave it unused for long periods during the day.
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Table 2-4. Power indicator
State
Power Indicator Screen Restoring Operation
Compliance
On
Steady green
Normal
Blank
Standby/Suspend Steady amber
Press a key or move the ENERGY STAR
mouse
There may be a slight
delay before the image
reappears.
Note: Standby also
occurs if there is no image
output to the monitor.
Off
Off
Blank
Press a key or move the ENERGY STAR
mouse
There may be a slight
delay before the image
reappears.
Caring for your monitor
Be sure to turn off the power before you perform any maintenance on the monitor.
Do not:
·
·
·
Apply water or liquid directly to your monitor.
Use solvents or abrasives.
Use flammable cleaning materials to clean your monitor or any other electrical
equipment.
·
·
Touch the screen area of your monitor with sharp or abrasive items. This type of
contact may cause permanent damage to your screen.
Use any cleaner which contains an anti-static solution or similar additives. This
may harm the coating of the screen area.
Do:
·
Lightly dampen a soft cloth with water and use this to gently wipe the covers and
the screen.
·
Remove grease or finger marks with a damp cloth and a little mild detergent.
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Detaching the monitor stand
After placing the monitor face down on a clean surface or soft cloth, remove the four
screws from the stand to remove it from the monitor.
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Chapter 3. Reference information
This section contains monitor specifications, instructions to manually install the
monitor driver, troubleshooting information, and service information.
Monitor specifications
Table 3-1. Monitor specifications for type-model 9419-Hxx
Dimensions
Height
Depth
Width
403.7 mm(15.9 in.)
220.8 mm(8.7 in.)
408.3 mm(16.1 in.)
Stand
Tilt range
Swivel
Lift
Range: -0o, +30o
Range: -45o, +45o
Range: 110.0mm
Pivot
Yes (clockwise 90 degree)
100 mm (3.94 in.)
VESA mount
Image
Supported
Viewable image size
Maximum height
481.9mm (19 in.)
301.1 mm (11.8 in.)
376.3 mm (14.8 in.)
0.294 mm (.011 in.) (V)
Maximum width
Pixel pitch
Power input
Supply voltage
100 - 240 V ac, 60/50 + 3 Hz
Max supply current
1.5 A
1.7 A
Power consumption
Normal operation
Standby/Suspend
Off
< 40 W
Note: Power consumption
figures are for the monitor and
the power supply combined.
< 2 W (Anolog & Digital)
< 1 W
Video input (Analog)
Input signal
Analog Direct Drive, 75 ohm 0.7 V
Horizontal addressability 1280 pixels (max)
Vertical addressability
Clock frequency
1024 lines (max)
135 MHz
Video input (Digital)
Interface
DVI
Input Signal
VESA TMDS (Panel Link.)
Horizontal addressability 1280 pixels (max)
Vertical addressability
Clock frequency
1024 lines (max)
135 MHz
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Table 3-1. Monitor specifications for type-model 9419-Hxx (continued)
Communications
VESADDC
CI
Supported Display Modes
(VESAStandard modes
between noted ranges)
Horizontal frequency
Vertical frequency
30 kHz - 81kHz
55Hz - 76 Hz
Native Resolution
1280 x 1024 at 60 Hz
Temperature
Humidity
Operating
Storage
10o to 35o C (50o to 95o F)
-20o to 60o C (-4o to 140o F)
-20o to 60o C (-4o to 140o F)
Shipping
Operating
Storage
10% to 80%
5% to 95%
5% to 95%
Shipping
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Troubleshooting
If you have a problem setting up or using your monitor, you might be able to solve it
yourself. Before calling your dealer or Lenovo, try the suggested actions that are
appropriate to your problem.
Table 3-2. Troubleshooting
Problem
Possible cause
Suggested action
Reference
The words "Out The system is set to a
If you are replacing an old monitor, "Selecting a
·
·
·
of Range" are
shown on the
display mode which is
not supported by the
reconnect it and adjust the display
mode to within the specified range
for your new monitor.
If using a Windows system, restart
the system in safe mode, then select
a supported display mode for your
computer.
supported
display
mode" on
page 2-6
screen, and the monitor.
power indicator
is flashing green.
If these options do not work,
contact the Support Center.
The image
quality is
unacceptable.
The video signal cable is Be sure the signal cable is firmly
"Connecting
and turning
on your
monitor" on
Page 1-4
not connected with the
monitor or system
completely.
plugged into the system and monitor.
The color settings may
be incorrect.
Select another color setting from the
OSD menu.
"Adjusting
your monitor
image" on
page 2-3
The automatic image
setup function was not
performed.
Perform automatic image setup.
"Adjusting
your monitor
image"" on
page 2-3
The power
The monitors power
Be sure the power cord is connected "Connecting
·
·
indicator is not
lit and there is
no image.
switch is not switched
on.
The power cord is
loose or
disconnected.
properly.
Be sure the outlet has power.
Power on the monitor.
Try using another power cord.
Try using another electrical outlet.
and turning
on your
monitor" on
Page 1-4
·
·
·
·
·
There is no power at
the outlet.
·
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3-3
Table 3-2. Troubleshooting (continued)
Problem
Possible cause
Suggested action
Reference
·
Screen is
blank and
power
The monitor is in
Standby/Suspend
mode
Press any key on the
keyboard or move the mouse management" on Page
to restore operation.
"Understanding power
2-7
·
indicator is
steady amber
or flashing
green
Check the Power Options
settings on your computer.
The power
indicator is
green, but
there is no
image.
The video signal cable Be sure the video cable is
is loose or connected with the system
disconnected from the properly.
system or monitor.
"Connecting and turning
on your monitor" on
Page 1-4
The monitor brightness Adjust the brightness and
and contrast are at the contrast setting on the OSD
"Adjusting your monitor
image" on page 2-3
lowest setting.
menu.
One or more This is a characteristic If there are more than five pixels Appendix A, "Service
of the pixels of the LCD technology missing, contact the IBM
and Support," on page
A-1
appear
and is not an LCD
defect.
Support Center.
discolored
·
Fuzzy lines · Image setup has not Adjust the resolution settings on "Adjusting your monitor
in text or a
blurry
been optimized
Your system
your system to match the native image" on page 2-3
resolution for this monitor: 1280
image.
· Display Properties x 1024 at 60 Hz.
"Manual image setup"
·
Horizontal
or vertical
lines
through the
image.
setting have not
been optimized.
Perform automatic image setup. "Selecting a supported
If automatic image setup does display mode" on page
not help, perform manual image 2-6
setup.
When working in the native
resolution, you may find
additional improvements by
adjusting the Dots Per Inch
(DPI) setting on your system.
See the Advanced
section of your systems
display properties.
Manual image setup
If automatic image setup does not establish the image that you prefer, perform
manual image setup.
Note: Have your monitor powered on for about 15 minutes, until the monitor warms
up.
1.
2.
Press
at the bottom of the monitor to open the OSD menu.
and press to access.
Use or to select
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3.
Use or to select Clock and Phase adjustment.
·
Clock (pixel frequency) adjusts the number of pixels scanned by one horizontal
sweep. If the frequency is not correct, the screen shows vertical stripes and the
picture does not have the correct width.
·
Phase adjusts the phase of the pixel clock signal. With a wrong phase
adjustment, the picture has horizontal disturbances in light picture.
4.
5.
When the image no longer looks distorted, save the Clock and Phase
adjustments.
Press
to leave the OSD menu.
Manually installing the monitor driver
Below are steps for manually installing the monitor driver in Microsoft® Windows
XP® and Microsoft Windows 2000 Professional. Please see the Install Driver section
of the Reference and Driver CD for automatic installation.
Installing the monitor driver in Windows XP
To use the Plug and Play feature in Windows XP, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows XP
automatic image setup.
1.
2.
3.
Turn off the computer and all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows XP.
4.
Open the Display Properties window by clicking Start Settings
Control
Panel, and then double-clicking the Display icon.
5.
6.
7.
8.
9.
Click the Settings tab.
Click the Advanced button.
Click the Monitor tab.
Click the Properties button.
Click the Drivers tab.
10. Open the Hardware Update Wizard window by clicking on Update Driver,
and then click Next.
11. Select Install from a list or Specific location(Advanced), and then click
Next. 12. Insert the Setup CD into the CD drive, then click the Have Disk
button.
13. Click OK.
14. Ensure that the CD drive letter is selected.
15. Choose ThinkVision L192p Monitor and click OK. The files will be copied from the CD t
your hard disk drive.
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3-5
16. Close all open windows and remove the CD.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60
Hz, or 640 x 480 at a refresh rate of 60 Hz.
Installing the monitor driver in Windows 2000
To use the Plug and Play feature in Windows 2000, files should be loaded from the
Reference and Driver CD.
Note: This section must be completed before continuing with the Windows 2000
automatic image setup.
1.
2.
3.
Turn off the computer and all attached devices.
Ensure that the monitor is connected correctly.
Turn on the monitor and then the system unit. Allow the system to boot into
Windows 2000.
4.
Open the Display Properties window by clicking Start Settings
Control
Panel, and then double-clicking the Display icon.
5.
6.
7.
8.
9.
Click the Settings tab.
Click the Advanced button.
Click the Monitor tab.
Click the Properties button.
Click the Drivers tab.
10. Open the Upgrade Device Driver Wizard window by clicking on Update
Driver, and then click Next.
11. Select Display a list of the known drivers for this device so that I can
choose a specific driver, and then click Next.
12. Insert the Setup CD into the CD drive, then click the Have Disk button.
13. Click OK.
14. Ensure that the CD drive letter is selected.
15. Choose ThinkVision L192p Monitor and click OK. The files will be copied from the CD
your hard disk drive.
16. Close all open windows and remove the CD.
17. Restart the system. The system will automatically select the maximum refresh
rate and corresponding Color Matching Profiles.
Note: On LCD monitors, unlike CRTs, a faster refresh rate does not improve display
quality. Lenovo recommends using either 1280 x 1024 at a refresh rate of 60
Hz, or 640 x 480 at a refresh rate of 60 Hz.
3-6
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Getting further help
If you still can’t solve your problem, please contact the Lenovo Support Center. For
more information on contacting the Customer Support Center, please see Appendix
A, “Service and Support,” on page A-1.
Service information
Product numbers
The product number for your monitor is located on the side of the display bezel as
shown below.
Customer responsibilities
The warranty does not apply to a product which has been damaged due to accident,
misuse, abuse, improper installation, usage not in accordance with product
specifications and instructions, natural or personal disaster, or unauthorized
alterations, repairs or modifications.
The following are examples of misuse or abuse and not covered by warranty:
·
Images burned onto the screen of a CRT monitor. Burned image is preventable by
utilizing a moving screen saver or power management.
·
·
Physical damage to covers, bezel, base and cables.
Scratches or punctures on monitor screens.
Chapter 3. Reference information
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3-7
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized dealers, to
support the customer warranty. Parts are for service use only. The table below shows
information for model 9419-Hxx.
Table 3-3. List of service parts
FRU (Field
Replaceable Unit)
Part number
Machine Type Model
(MTM)
Description
Color
40Y8251
40Y8252
40Y8418
40Y8253
40Y8254
40Y8239
Monitor- L192p
Monitor- L192p
Monitor- L192p
Monitor- L192p
Monitor- L192p
Business Black
Dual Tone Black (TCO03)
Pearl White
9419-HB2
9419-HG2
9419-HW2
9429-HB2
9429-HG2
Business Black
Dual Tone Black
Business Black
Signal cable
(Analog)
9419-HB2,HG2,HW2
9429-HB2,HG2
40Y8255
40Y8256
40Y7562
Signal cable
(Digital)
Business Black
Business Black
Pearl White
9419-HB2,HG2,HW2
9429-HB2,HG2
Stand
9419-HB2,HG2
9429-HB2,HG2
Stand
9419-HW2
3-8
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Appendix A. Service and Support
The following information describes the technical support that is available for your
product, during the warranty period or throughout the life of the product. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.
Online technical support
Online technical support is available during the life of your product through the
During the warranty period, assistance for replacement or exchange of defective
components is available. In addition, if your option is installed in a Lenovo
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Center will be
withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of the
following information as possible:
·
·
·
·
·
·
·
Option name
Option number
Proof of purchase
Computer manufacturer, model, serial number, and manual
Exact wording of the error message (if any)
Description of the problem
Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to
walk you through the problem during the call.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current phone
© Copyright Lenovo 2005.
A-1
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Country or Region
Telephone Number
Africa
Africa: +44 (0)1475-555-055
South Africa: +27-11-3028888 and 0800110756
Central Africa:Contact the nearest IBM Business Partner
Argentina
Australia
Austria
0800-666-0011 (Spanish)
131-426 (English)
Up and running support:01-24592-5901
Warranty service and support:01-211-454-610
(German)
Belgium
Up and running support:02-210-9820 (Dutch)
Up and running support:02-210-9800 (French)
Warranty service and support:02-225-3611 (Dutch, French)
Bolivia
Brazil
0800-0189 (Spanish)
Sao Paulo region:(11) 3889-8986
Tollfree outside Sao Paulo region:0800-7014-815
(Brazilian Portuguese)
Canada
1-800-565-3344 (English, French)
In Toronto only call: 416-383-3344
Chile
800-224-488 (Spanish)
China
800-810-1818 (Mandarin)
China (Hong Kong
S.A.R.)
Home PC: 852-2825-7799
Commercial PC:852-8205-0333
ThinkPad and WorkPad: 852-2825-6580
(Cantonese, English, Putonghua)
Colombia
Costa Rica
Croatia
1-800-912-3021 (Spanish)
284-3911 (Spanish)
0800-0426
Cyprus
+357-22-841100
+420-2-7213-1316
Czech Republic
Denmark
Up and running support: 4520-8200
Warranty service and support: 7010-5150
(Danish)
Dominican Republic
566-4755
566-5161 ext. 8201
Toll Free within the Dominican Republic: 1-200-1929
(Spanish)
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Country or Region
Ecuador
Telephone Number
1-800-426911 (Spanish)
250-5696 (Spanish)
+386-61-1796-699
El Salvador
Estonia
Finland
Up and running support: 09-459-6960
Warranty service and support: +358-800-1-4260
(Finnish)
France
Up and running support: 0238-557-450
Warranty service and support (hardware): 0810-631-213
Warranty service and support (software): 0810-631-020
(French)
Germany
Up and running support: 07032-15-49201
Warranty service and support: 01805-25-35-58
(German)
Greece
+30-210-680-1700
335-8490 (Spanish)
Guatemala
Honduras
Tegucigalpa & San Pedro Sula: 232-4222
San Pedro Sula: 552-2234
(Spanish)
Hungary
India
+36-1-382-5720
1600-44-6666
Alternate Toll Free: +91-80-2678-8940
(English)
Indonesia
Ireland
Italy
800-140-3555
+62-21-251-2955
(English, Bahasa, Indonesian)
Up and running support: 01-815-9202
Warranty service and support: 01-881-1444
(English)
Up and running support: 02-7031-6101
Warranty service and support: +39-800-820094
(Italian)
Japan
Desktop:
Toll free: 0120-887-870
For International: +81-46-266-4724
ThinkPad:
Toll free: 0120-887-874
For International: +81-46-266-4724
AppendixA. Service and Support A-3
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Country or Region
Telephone Number
Japan
Both of the above numbers will be answered with a Japanese language voice prompt. For
telephone support in English, please wait for the Japanese voice prompt to end, and an
operator will answer. Please ask for _English support please,_ and your call will be
transferred to an English speaking operator.
PC Software:
0120-558-695
Overseas calls: +81-44-200-8666
(Japanese)
Korea
1588-5801 (Korean)
Latvia
+386-61-1796-699
Lithuania
Luxembourg
Malaysia
Malta
+386-61-1796-699
+352-298-977-5063 (French)
1800-88-8558 (English, Bahasa, Melayu)
+356-23-4175
Mexico
001-866-434-2080 (Spanish)
+44 (0)1475-555-055
+31-20-514-5770 (Dutch)
0800-446-149 (English)
255-6658 (Spanish)
Middle East
Netherlands
New Zealand
Nicaragua
Norway
Up and running support: 6681-1100
Warranty service and support: 8152-1550
(Norwegian)
Panama
Peru
206-6047 (Spanish)
0-800-50-866 (Spanish)
Philippines
1800-1888-1426
+63-2-995-8420
(English, Philipino)
Poland
+48-22-878-6999
Portugal
+351-21-892-7147 (Portuguese)
+4-021-224-4015
Romania
Russian Federation
Singapore
Slovakia
+7-095-940-2000 (Russian)
1800-3172-888 (English, Bahasa, Melayu)
+421-2-4954-1217
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Country or Region
Slovenia
Telephone Number
+386-1-4796-699
Spain
91-714-7983
91-397-6503
(Spanish)
Sri Lanka
Sweden
+94-11-2448-442 (English)
Up and running support: 08-477-4420
Warranty service and support: 077-117-1040
(Swedish)
Switzerland
Up and running support: 058-333-0900
Warranty service and support: 0800-55-54-54
(German, French, Italian)
Taiwan
Thailand
Turkey
886-2-8723-9799 (Mandarin)
1-800-299-229 (Thai)
00800-4463-2041
(Turkish)
United Kingdom
Up and running support: 01475-555-055
Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
(English)
United States
1-800-426-7378
(English)
Uruguay
Venezuela
Vietnam
000-411-005-6649 (Spanish)
0-800-100-2011 (Spanish)
For northern area and Hanoi: 84-4-8436675
For southern area and Ho Chi Minh City: 84-8-829-5160
(English, Vietnamese)
AppendixA. Service and Support A-5
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Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in
all countries. Consult your local Lenovo representative for information on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual property right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:
Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD. PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow disclaimer of express or implied
warranties in certain transactions, therefore, this statement may not apply to you.
This information could include technical inaccuracies or typographical errors.
Changes are periodically made to the information herein; these changes will be
incorporated in new editions of the publication. Lenovo may make improvements
and/or changes in the product(s) and/or the program(s) described in this publication
at any time without notice.
The products described in this document are not intended for use in implantation or
other life support applications where malfunction may result in injury or death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document shall operate
as an express or implied license or indemnity under the intellectual property rights of
Lenovo or third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result obtained in other
operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes
appropriate without incurring any obligation to you.
B-1 © Copyright Lenovo 2005.
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Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of those Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled environment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other countries,
or both:
Lenovo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
Appendix B. Notices B-2
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