Lenovo Personal Computer 9961 User Manual

Download from Www.Somanuals.com. All Manuals Search And Download.  
ThinkCentre  
User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Note  
Before using this information and the product it supports, be sure to read and understand the ThinkCentre Safety and  
Second Edition (May 2009)  
© Copyright Lenovo 2009. All rights reserved.  
LENOVO products, data, computer software, and services have been developed exclusively at private expense and  
are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted  
rights to use, reproduction and disclosure.  
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered  
pursuant a General Services Administration GSAcontract, use, reproduction, or disclosure is subject to restrictions  
set forth in Contract No. GS-35F-05925.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Contents  
© Copyright Lenovo 2009  
iii  
Download from Www.Somanuals.com. All Manuals Search And Download.  
iv User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Important safety information  
CAUTION:  
Before using this manual, be sure to read and understand all the related safety  
information for this product. Refer to the ThinkCentre Safety and Warranty Guide  
that you received with this product for the latest safety information. Reading  
and understanding this safety information reduces the risk of personal injury  
and or damage to your product.  
If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can  
obtain a Portable Document Format (PDF) version from the Lenovo® Support Web  
site at:  
© Copyright Lenovo 2009  
v
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
vi User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 1. Product overview  
This chapter provides an introduction to the features and options that are available  
for your computer. You can expand the capabilities of your computer by adding  
memory modules, drives, or adapter cards. When installing or replacing an option,  
use these instructions along with the instructions that come with the option.  
Important: Before you install or replace any option, be sure to read and  
understand the “Important safety information” first. These precautions  
and guidelines will help you work safely.  
Note: Use only computer parts provided by Lenovo.  
Features  
This section provides an overview of the computer features and preinstalled  
software.  
System information  
The following information covers a variety of models. For information about  
your specific model, use the Setup Utility program. See Chapter 4, “Using the  
Microprocessor  
v Intel® Celeron® processor  
v Intel Core2 Duo processor  
v Intel Core 2 Quad processor  
v Intel Pentium® dual-core processor  
v Internal cache (size varies by model type)  
Memory  
v Supports two DDR3 DIMMs  
(double data rate 3 dual inline memory modules)  
v Flash memory for system programs (varies by model type)  
Internal drives  
v Optical drive  
v SATA (Serial Advanced Technology Attachment) internal hard disk drive (some  
models)  
v Solid State Drive (SSD) (some models)  
© Copyright Lenovo 2009  
1
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Video subsystem  
Integrated graphics for a VGA (Video Graphics Array) connector and DisplayPort  
connector  
Audio subsystem  
v Audio line-in connector, audio line-out connector, and microphone connector on  
the rear panel  
v High Definition (HD) with ADI 1882 Audio Codec  
v Microphone connector and headphone connector on the front panel  
v Mono internal speaker (some models)  
Connectivity  
v 10/100/1000 Mbps integrated Ethernet controller  
v PCI (Peripheral Component Interconnect) V.90 Data/Fax modem (some models)  
System management features  
v Ability to store power-on self-test (POST) hardware test results  
v Automatic power-on startup  
v ASF 2.0 (Alert Standard Format)  
v Intel Active Management Technology (AMT) (some models)  
v Intel matrix storage manager  
v Preboot Execution Environment (PXE) and Dynamic Host Configuration Protocol  
(DHCP)  
v Remote Administration  
v Secure Managed Client (SMC) (some models)  
v System Management (SM) BIOS and SM software  
v Wake on LAN®  
v Wake on Ring (in the Setup Utility program, this feature is called Serial Port  
Ring Detect for an external modem)  
Input/Output features  
v Eight USB connectors (two on the front panel and six on the rear panel)  
v Ethernet connector  
v One DisplayPort connector  
v One optional 9-pin serial port  
v One VGA monitor connector  
v Standard keyboard connector (some models)  
v Standard mouse connector (some models)  
v Three audio connectors (audio line-in, audio line-out, and microphone) on the  
rear panel  
v Two audio connectors (microphone and headphone) on the front panel  
Expansion  
v One hard disk drive bay  
v One optical drive bay  
v One 32-bit PCI adapter card slot  
2
User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Power  
v 130-watt power adapter  
v Automatic 50/60 Hz input frequency switching  
v Advanced Configuration and Power Interface (ACPI) support  
Security features  
v Computrace  
v Cover presence switch (also called intrusion switch, some models)  
v Diskette drive and hard disk drive I/O control  
v Hard Disk User Password  
v Keyboard with fingerprint reader (some models, see the ThinkVantage®  
Productivity Center program for more information)  
v Power-On Password (POP) and Privileged Access Password (PAP) for BIOS  
access  
v Serial and parallel port I/O control  
v Startup sequence control  
v Startup without diskette drive, keyboard, or mouse  
v Support for the addition of an integrated cable lock (Kensington lock)  
v Trusted Platform Module (TPM)  
v Unattended start mode  
v USB individual switch on/off  
Preinstalled software  
Your computer might come with preinstalled software. If it does, an operating  
system, device drivers to support built-in features, and other support programs are  
included.  
Operating system, preinstalled  
Microsoft® Windows Vista®  
Notes:  
1. Computer models without an internal hard disk drive do not have an operating  
system preinstalled.  
2. The Windows Vista operating system might not be available or supported in all  
countries or regions.  
Operating systems, certified or tested for compatibility1 (varies by model type)  
v Linux®  
v Microsoft Windows® XP  
1. The operating systems listed here are being certified or tested for compatibility at the time this publication goes to press.  
Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this  
booklet. Corrections and additions to this list are subject to change. To determine if an operating system has been certified or  
tested for compatibility, check the Web site of the operating system vendor.  
Chapter 1. Product overview  
3
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Specifications  
This section lists the physical specifications for your computer.  
Dimensions  
Width: 275 mm (10.83 inches)  
Height: 80 mm (3.15 inches)  
Depth: 238 mm (9.37 inches)  
Weight  
Maximum configuration as shipped: 4.18 kg (9.22 lbs)  
Environment  
Air temperature:  
Operating: 10° to 35°C (50° to 95°F)  
Non-operating: -40° to 60°C (-40° to 140°F) (with package)  
Non-operating: -10° to 60°C (14° to 140°F) (without package)  
Humidity:  
Operating: 10% to 80% (10% per hour, non condensing)  
Non-operating: 10% to 90% (10% per hour, non condensing)  
Maximum altitude:  
Operating: -50 to 10,000 ft (-15.2 to 3,048 m)  
Non-operating: -50 to 35,000 ft (-15.2 to 10,668 m)  
Electrical input  
Input voltage:  
Low range:  
Minimum: 100 V AC  
Maximum: 127 V AC  
Input frequency range: 50 to 60 Hz  
Voltage-selection switch setting: 115 V AC  
High range:  
Minimum: 200 V AC  
Maximum: 240 V AC  
Input frequency range: 50 to 60 Hz  
Voltage-selection switch setting: 230 V AC  
4
User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Software overview  
This section describes the software preinstalled on the computer models that have  
an internal hard disk drive and an operating system from Lenovo.  
Software provided with your Windows operating system  
This section describes the Windows applications included with your computer.  
Software provided by Lenovo  
The following software applications are provided by Lenovo to help you improve  
productivity and reduce the cost associated with maintaining your computer.  
Software provided with your computer might vary depending on your model.  
ThinkVantage Productivity Center: The ThinkVantage Productivity Center  
program guides you to a host of information and tools to help you set up,  
understand, maintain, and enhance your computer.  
ThinkVantage Rescue and Recovery: The ThinkVantage Rescue and Recovery®  
(RnR) program is a one button recovery and restore solution that includes a set of  
self recovery tools to help users diagnose computer problems, get help, and  
recover from system crashes quickly, even if the primary operating system will not  
start.  
ThinkVantage Client Security Solution: The ThinkVantage Client Security  
Solution (CSS) program is available on select Lenovo computers. It helps protect  
your information, including vital security information like passwords, encryption  
keys, and electronic credentials, while guarding against unauthorized user access  
to data.  
ThinkVantage System Update: The ThinkVantage System Update (TVSU)  
program helps you keep the software on your system up-to-date, by downloading  
and installing software packages (TVT applications, device drivers, BIOS flashes,  
and other third party applications). Some examples of software that you should  
keep updated are programs provided by Lenovo, such as the Rescue and Recovery  
program and the Productivity Center program.  
ThinkVantage Power Manager: The ThinkVantage Power Manager program  
provides convenient, flexible, and complete power management for your  
ThinkCentre® computer. By using the ThinkVantage Power Manager program, you  
can adjust your power settings to achieve the best balance between system  
performance and power saving.  
Fingerprint Software: The integrated fingerprint reader provided on some  
keyboards enables you to enroll your fingerprint and associate it with your  
power-on password, hard disk drive password, and Windows password. As a  
result, fingerprint authentication can replace passwords and enable simple and  
secure user access. A fingerprint reader keyboard is available with select computers  
or can be purchased for computers that support this option.  
Lenovo System Toolbox  
The Lenovo System Toolbox diagnostic program is preinstalled on your hard disk  
drive. This diagnostic program works through the Windows operating system to  
diagnose hardware problems and report operating-system-controlled settings that  
can cause hardware failures. See “Lenovo System Toolbox” on page 53 for more  
information.  
Chapter 1. Product overview  
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
PC-Doctor for Windows PE  
The PC-Doctor for Windows PE diagnostic program is preinstalled on your hard  
disk drive. It is part of the Rescue and Recovery workspace on each Lenovo  
computer to diagnose hardware problems and report operating-system-controlled  
settings that can cause hardware failures. Use the PC-Doctor for Windows PE if  
you are unable to start the Windows operating system or if the Lenovo System  
Toolbox has not been successful in isolating a possible problem. See “PC-Doctor for  
Windows PE” on page 53 for more information.  
Adobe Reader  
The Adobe Reader is a tool used to view, print, and search PDF documents.  
See “Online Books folder” on page 57 for more information about accessing the  
online books and the Lenovo Web site.  
Antivirus software  
Your computer comes with antivirus software that you can use to detect and  
eliminate viruses. Lenovo provides a full version of antivirus software on your  
hard disk drive with a free 30-day subscription. After 30 days, you must renew the  
license to continue receiving the antivirus program updates.  
For more information about updating your antivirus software, refer to the Access  
Help online help system. See “Access Help” on page 58 for instructions on how to  
open the online help system.  
Locations  
Locating connectors on the front of your computer  
Figure 1 shows the location of the connectors on the front of your computer.  
Note: Not all computer models have the following connectors.  
Figure 1. Front connector locations  
ꢀ1ꢁ USB connector  
ꢀ3ꢁ Microphone connector  
ꢀ2ꢁ Headphone connector  
ꢀ4ꢁ USB connector  
6
User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Locating connectors on the rear of your computer  
Figure 2 shows the location of the connectors on the rear of your computer. Some  
connectors on the rear of your computer are color-coded to help you determine  
where to connect the cables on your computer.  
Figure 2. Rear connector locations  
ꢀ1ꢁ VGA monitor connector  
ꢀ2ꢁ USB connectors (3)  
ꢀ3ꢁ Ethernet connector  
ꢀ4ꢁ Audio line-in connector  
ꢀ5ꢁ Standard mouse and keyboard  
connectors (some models)  
ꢀ6ꢁ Serial port (some models)  
ꢀ7ꢁ Cable lock slot  
ꢀ8ꢁ Cover-release button  
ꢀ9ꢁ PCI adapter card slot  
ꢀ10ꢁ Audio line-out connector  
ꢀ11ꢁ Microphone connector  
ꢀ12ꢁ USB connectors (3)  
ꢀ13ꢁ DisplayPort connector  
ꢀ14ꢁ AC power adapter connector  
Chapter 1. Product overview  
7
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Connector  
Description  
Audio line-in connector  
Used to receive audio signals from an external audio device,  
such as a stereo system. When you attach an external audio  
device, a cable is connected between the audio line-out  
connector of the device and the audio line-in connector of the  
computer.  
Audio line-out connector  
Used to send audio signals from the computer to external  
devices, such as powered stereo speakers (speakers with  
built-in amplifiers), headphones, multimedia keyboards, or the  
audio line-in connector on a stereo system or other external  
recording device.  
DisplayPort connector  
Ethernet connector  
Used to attach a high-performance monitor, a direct-drive  
monitor, or other devices that use a DisplayPort connector.  
Used to attach an Ethernet cable for a local area network  
(LAN).  
Note: To operate the computer within FCC Class B limits, use  
a Category 5 Ethernet cable.  
Microphone connector  
Serial port  
Used to attach a microphone to your computer when you want  
to record sound or if you use speech-recognition software.  
Used to attach an external modem, a serial printer, or other  
devices that use a 9-pin serial port.  
Standard keyboard  
connector  
Used to attach a keyboard that uses a standard keyboard  
connector.  
Standard mouse connector Used to attach a mouse, a trackball, or other pointing devices  
that use a standard mouse connector.  
USB connector  
Used to attach a device that requires a Universal Serial Bus  
(USB) connector, such as a USB keyboard, a USB mouse, a USB  
scanner or a USB printer. If you have more than eight USB  
devices, you can purchase a USB hub, which you can use to  
connect additional USB devices.  
VGA monitor connector  
Used to attach a VGA monitor or other devices that use a VGA  
monitor connector.  
8
User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Locating components  
To open the computer cover, see “Opening the computer cover” on page 12.  
Figure 3 shows the location of the various components in your computer.  
Figure 3. Component locations  
ꢀ1ꢁ Optical drive  
ꢀ5ꢁ Heat sink  
ꢀ2ꢁ Front bezel  
ꢀ6ꢁ Battery  
ꢀ3ꢁ Hard disk drive (some models)  
ꢀ4ꢁ System fan assembly  
ꢀ7ꢁ Memory slots (2)  
ꢀ8ꢁ Internal speaker (some models)  
Chapter 1. Product overview  
9
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Locating parts on the system board  
The system board (sometimes called the planar or motherboard) is the main circuit  
board in your computer. It provides basic computer functions and supports a  
variety of devices.  
Figure 4 shows the location of the parts on the system board.  
Figure 4. System board parts locations  
ꢀ1ꢁ Microprocessor  
ꢀ9ꢁ PCI adapter card slot  
ꢀ2ꢁ Clear CMOS (Complementary Metal  
Oxide Semiconductor)/Recovery jumper  
ꢀ3ꢁ Thermal sensor connector  
ꢀ10ꢁ Front USB connector 2  
ꢀ11ꢁ Intrusion switch connector/Cover  
presence switch connector  
ꢀ4ꢁ Battery  
ꢀ12ꢁ Front I/O and LED/Switch header  
ꢀ13ꢁ eSATA connector  
ꢀ14ꢁ Internal power distribution connector  
ꢀ15ꢁ Fan connector  
ꢀ5ꢁ Memory slots (2)  
ꢀ6ꢁ Internal speaker connector  
ꢀ7ꢁ Serial (COM) connector  
ꢀ8ꢁ SATA connectors (2)  
10 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 2. Installing options and replacing hardware  
This chapter provides instructions for installing options and replacing hardware for  
your computer. You can expand the capabilities of your computer by adding  
memory modules, adapter cards, or drives. When installing or replacing an option,  
use these instructions along with the instructions that come with the option.  
Handling static-sensitive devices  
Do not open the static-protective package containing the new part until the  
defective part has been removed from the computer and you are ready to install  
the new part. Static electricity, although harmless to you, can seriously damage  
computer components and parts.  
When you handle parts and other computer components, take these precautions to  
avoid static-electricity damage:  
v Limit your movement. Movement can cause static electricity to build up around  
you.  
v Always handle parts and other computer components carefully. Handle adapter  
cards, memory modules, system boards, and microprocessors by the edges.  
Never touch any exposed circuitry.  
v Prevent others from touching the parts and other computer components.  
v Before you replace a new part, touch the static-protective package containing the  
part to a metal expansion-slot cover or other unpainted metal surface on the  
computer for at least two seconds. This reduces static electricity in the package  
and your body.  
v When possible, remove the new part from the static-protective packaging, and  
install it directly in the computer without setting the part down. When this is  
not possible, place the static-protective package that the part came in on a  
smooth, level surface and place the part on it.  
v Do not place the part on the computer cover or other metal surface.  
Installing options and replacing hardware  
This section provides introductions for installing options and replacing hardware  
for your computer. When installing or replacing an option, use these instructions  
along with the instructions that come with the option.  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
Note: Use only computer parts provided by Lenovo.  
© Copyright Lenovo 2009  
11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Installing external options  
External speakers, a printer, or a scanner can be connected to your computer. For  
some external options, you must install additional software in addition to making  
the physical connection. When installing an external option, see “Locating  
the rear of your computer” on page 7 to identify the required connector, and then  
use the instructions that come with the option to help you make the connection  
and install any software or device drivers that are required for the option.  
Opening the computer cover  
This section provides instructions on how to open the computer cover.  
CAUTION:  
The heat sink and microprocessor might be very hot. Turn off the computer and  
wait three to five minutes to let the computer cool before opening the computer  
cover.  
Important  
11 before opening the computer cover.  
To open the computer cover:  
1. Remove any media from the drives, shut down your operating system, and  
turn off all attached devices and the computer.  
2. Unplug all power cords from electrical outlets.  
3. Disconnect the cables attached to the computer. This includes power cords,  
input/output (I/O) cables, and any other cables that are connected to the  
4. Remove any locking devices that lock the computer cover-release button, such  
as a cable lock.  
12 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
5. Carefully lift and position the computer upside down as shown in 6.  
6. Pivot the cover-release button ꢀ1ꢁ on the rear of the computer and then open  
the computer cover as shown.  
Figure 5. Opening the computer cover  
Installing or replacing a memory module  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to install or replace a memory module.  
Your computer has two slots for installing SODIMMs (small outline dual inline  
memory modules) that provide up to a maximum of 4 GB of system memory.  
When installing memory modules, the following rules apply:  
v Use 1.8 V, 200-pin DDR3 SDRAM (double data rate 3 synchronous dynamic  
random access memory).  
v Use 1 GB or 2 GB memory modules in any combination up to a maximum of 4  
GB.  
To install or replace a memory module:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
Chapter 2. Installing options and replacing hardware 13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3. If you are replacing an old memory module, open the retaining clips and  
remove the memory module being replaced as shown.  
Figure 6. Removing the memory module  
4. Insert the notched end ꢀ2ꢁ of the new memory module into the slot ꢀ1ꢁ. Press  
the memory module firmly and pivot the memory module until it snaps into  
place. Make sure that the memory module is firmly fixed in the slot and does  
not move easily.  
Figure 7. Installing a memory module  
What to do next:  
v To work with another option, go to the appropriate section.  
v To complete the installation, go to “Completing the parts replacement” on  
14 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the hard disk drive  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the hard disk drive if your  
computer has one. For computer models that do not have an internal hard disk  
drive installed and use a remote hard disk drive accessed through the SMC -  
Storage Array, contact your network or storage administrator.  
Important  
When you receive a new hard disk drive, you also receive a set of Product  
Recovery discs. The set of Product Recovery discs enables you to restore the  
contents of the hard disk drive to the factory-installed state. For more  
information on recovering factory-installed software, refer to Chapter 3,  
To replace the hard disk drive:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Disconnect the power cable from the optical drive.  
3. Place your finger on the tab located on the front of the hard disk drive and  
push upward. Then press inward on the side tabs and pivot the hard disk  
drive upward to remove.  
Figure 8. Removing the hard disk drive  
4. Remove the failing hard disk drive from the chassis.  
5. Disconnect the signal cable and the power cable from the hard disk drive.  
6. Remove the hard disk drive from the plastic bracket by flexing the sides of the  
bracket enough to slide it free of the hard disk drive.  
Chapter 2. Installing options and replacing hardware 15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
7. To install the new hard disk drive into the plastic bracket, flex the bracket and  
align pin ꢀ1ꢁ, pin ꢀ2ꢁ, pin ꢀ3ꢁ, and pin ꢀ4ꢁ on the bracket with the holes in  
the hard disk drive. Do not touch the circuit board ꢀ5ꢁ on the bottom of the  
hard disk drive.  
Figure 9. Installing the hard disk drive into the bracket  
8. Connect the signal cable and the power cable to the rear of the new hard disk  
drive.  
9. Slide the new hard disk drive into the hard disk drive bay until it snaps into  
position.  
10. Reconnect the power cable to the optical drive.  
Replacing the optical drive  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the optical drive.  
To replace the optical drive:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
16 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
2. Remove the front bezel by releasing the two tabs and pivoting the bezel  
forward to remove it completely.  
Figure 10. Removing the front bezel  
3. Disconnect the signal cable and the power cable from the rear of the optical  
drive.  
4. Press the optical drive lock button to remove the optical drive out of the front  
of the computer.  
Figure 11. Removing the optical drive  
5. Remove the optical drive retainer from the failing optical drive and install it on  
the side of the new optical drive.  
Figure 12. Installing the retainer on the optical drive  
Chapter 2. Installing options and replacing hardware 17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6. Slide the new optical drive into the drive bay until it snaps into position.  
Figure 13. Installing the optical drive  
7. Connect the signal cable and the power cable to the optical drive.  
8. To reinstall the front bezel, align the plastic tabs on the bottom of the bezel  
with the corresponding holes in the chassis, and then pivot the bezel inward  
until it snaps into position.  
Replacing the battery  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
Your computer has a special type of memory that maintains the date, time, and  
settings for built-in features, such as parallel-port assignments (configuration). A  
battery keeps this information active when you turn off the computer.  
The battery normally requires no charging or maintenance throughout its life;  
however, no battery lasts forever. If the battery fails, the date, time, and  
configuration information (including passwords) are lost. An error message is  
displayed when you turn on the computer.  
Refer to the “Lithium battery notice” in the ThinkCentre Safety and Warranty Guide  
for information about replacing and disposing of the battery.  
To replace the battery:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
18 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3. Remove the old battery.  
Figure 14. Removing the old battery  
4. Install a new battery.  
Figure 15. Installing a new battery  
5. Reconnect all the cables to the system board and close the computer cover. See  
Note: When the computer is turned on for the first time after battery  
replacement, an error message might be displayed. This is normal after  
replacing the battery.  
6. Turn on the computer and all attached devices.  
7. Use the Setup Utility program to set the date, time, and any passwords. See  
Replacing the heat sink  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the heat sink.  
CAUTION:  
The heat sink might be very hot. Turn off the computer and wait three to five  
minutes to let the computer cool before opening the computer cover.  
To replace the heat sink:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Locate the heat sink. See “Locating components” on page 9.  
Chapter 2. Installing options and replacing hardware 19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3. Remove the four screws that secure the heat sink to the system board.  
Note: Carefully remove the four screws from the system board to avoid any  
possible damage to the system board. The four screws cannot be  
removed from the heat sink and fan assembly.  
Figure 16. Removing the heat sink  
4. Lift the failing heat sink off the system board.  
Notes:  
a. You might have to gently twist the heat sink to free it from the  
microprocessor.  
b. Do not touch the thermal grease while handling the heat sink.  
5. Position the new heat sink on the system board so that the four screws are  
aligned with the holes on the system board.  
6. Alternate tightening each screw a small and equal amount until the heat sink  
and fan assembly is secured to the system board. Do not over-tighten the  
screws.  
20 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the microprocessor  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the microprocessor.  
CAUTION:  
The heat sink and microprocessor might be very hot. Turn off the computer and  
wait three to five minutes to let the computer cool before opening the computer  
cover.  
To replace the microprocessor:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Remove any parts or cables that may prevent your access to the system board.  
4. Place the heat sink on its side so that the thermal grease does not come in  
contact with anything.  
5. Lift the small handle ꢀ3ꢁ and open the retainer ꢀ1ꢁ to access the  
microprocessor ꢀ2ꢁ.  
Figure 17. Accessing the microprocessor  
Chapter 2. Installing options and replacing hardware 21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
6. Lift the microprocessor straight up and out of the socket.  
Notes:  
a. Your microprocessor and socket might look different from the one  
illustrated.  
b. Note the orientation of the microprocessor in the socket. You can either  
look for the small triangle ꢀ1ꢁ on one corner of the microprocessor or note  
the orientation of the notches ꢀ2ꢁ on the microprocessor. This is important  
when installing the new microprocessor on the system board.  
c. Touch only the sides of the microprocessor. Do not touch the gold contacts  
on the bottom.  
d. Do not drop anything onto the microprocessor socket while it is exposed.  
The socket pins must be kept as clean as possible.  
Figure 18. Removing the microprocessor  
7. Make sure that the small handle is in the raised position and the  
microprocessor retainer is fully open.  
22 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
8. Remove the protective cover ꢀ2ꢁ that protects the gold contacts on the new  
microprocessor ꢀ1ꢁ.  
9. Hold the new microprocessor and align the notches on it with the tabs in the  
microprocessor socket, or align the small triangle on one corner with the  
corresponding beveled corner of the microprocessor socket.  
10. Lower the new microprocessor straight down into the microprocessor socket  
on the system board.  
11. Close the microprocessor retainer and lock it into position with the small  
handle to secure the new microprocessor in the socket.  
12. Reinstall the heat sink. See “Replacing the heat sink” on page 19.  
13. Reinstall any other parts or reconnect any other cables you removed.  
Replacing the adapter card  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the adapter card.  
To replace the adapter card:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Locate the system board and disconnect all cables connected to the system  
Chapter 2. Installing options and replacing hardware 23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3. Press inward on the two side tabs and then pivot the system board to release  
it from the chassis.  
Figure 19. Releasing the system board  
4. Place the system board on a clean and flat surface.  
5. Locate the adapter card slot. See “Locating parts on the system board” on  
6. Rotate the adapter card retainer to the open position and remove the adapter  
card being replaced by pulling it out of the adapter card slot.  
Figure 20. Removing the adapter card  
7. Remove the new adapter card from its static-protective package.  
8. Install the new adapter card into the adapter card slot. Make sure that the  
adapter card is firmly fixed in the slot and does not move easily.  
9. Close the adapter card retainer.  
10. Slide the system board to the rear of the chassis and then pivot the system  
board until it snaps into position.  
11. Reconnect all cables that were disconnected from the system board.  
24 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the internal speaker  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the internal speaker.  
To replace the internal speaker:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Locate the internal speaker. See “Locating components” on page 9.  
3. Disconnect the internal speaker cable from the system board. See “Locating  
4. Press the internal speaker lock latch ꢀ1ꢁ, slide the internal speaker downwards  
and remove it from the chassis.  
Figure 21. Removing the internal speaker  
5. Position the new internal speaker into the metal clips ꢀ2ꢁ and push the internal  
speaker upwards until it is secured by the lock latch ꢀ1ꢁ.  
6. Connect the new internal speaker cable to the system board.  
Replacing the front audio and USB assembly  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
Chapter 2. Installing options and replacing hardware 25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
This section provides instructions on how to replace the front audio and USB  
assembly.  
To replace the front audio and USB assembly:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Remove the front bezel by releasing the two tabs and pivoting the bezel  
forward.  
Figure 22. Removing the front bezel  
3. Disconnect the front audio and USB assembly cables from the system board  
26 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4. Remove the screw that secures the front audio and USB assembly to the  
chassis.  
Figure 23. Removing the front audio and USB assembly  
5. Remove the failing front audio and USB assembly from the chassis.  
6. Install the new front audio and USB assembly into the chassis and secure it  
with the screw.  
7. Connect the front audio and USB assembly cables to the system board.  
8. To reinstall the front bezel, align the plastic tabs on the bottom of the bezel  
with the corresponding holes in the chassis, and then pivot the bezel inward  
until it snaps into position.  
Replacing the AC power adapter  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the AC power adapter.  
To replace the AC power adapter:  
1. Remove any media from the drives, shut down your operating system, and  
turn off all attached devices and the computer.  
2. Disconnect the AC power adapter cord from the electrical outlet.  
3. Locate the power adapter connector. See “Locating connectors on the rear of  
4. Disconnect the AC power adapter cable from the power adapter connector.  
Chapter 2. Installing options and replacing hardware 27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
5. Connect the new AC power adapter cable to the power adapter connector on  
the chassis and the electrical outlet.  
Figure 24. Connecting the AC power adapter  
28 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Replacing the keyboard  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the keyboard.  
To replace the keyboard:  
1. Remove any media from the drives, shut down your operating system, and  
turn off all attached devices and the computer.  
2. Unplug all power cords from electrical outlets.  
3. Locate the keyboard connector.  
Note: Your keyboard might be connected to a standard keyboard connector ꢀ1ꢁ  
or a USB connector ꢀ2ꢁ. Depending on where your keyboard is  
Figure 25. Keyboard connectors  
4. Disconnect the failing keyboard cable from the computer.  
5. Connect a new keyboard to the appropriate connector on the computer.  
Replacing the mouse  
Attention  
Do not open your computer or attempt any repair before reading and understanding the  
“Important safety information” in the ThinkCentre Safety and Warranty Guide that came with  
your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to:  
This section provides instructions on how to replace the mouse.  
To replace the mouse:  
1. Remove any media from the drives, shut down your operating system, and  
turn off all attached devices and the computer.  
Chapter 2. Installing options and replacing hardware 29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
2. Unplug all power cords from electrical outlets.  
3. Locate the connector for the mouse.  
Note: Your mouse might be connected to a standard mouse connector ꢀ1ꢁ or a  
USB connector ꢀ2ꢁ. Depending on where your mouse is connected, see  
Figure 26. Mouse connectors  
4. Disconnect the failing mouse cable from the computer.  
5. Connect a new mouse cable to the appropriate connector on the computer.  
Completing the parts replacement  
After completing all parts replacements, you need to close the computer cover and  
reconnect cables, such as power cords. Depending on the parts replaced, you might  
need to confirm the updated information in the Setup Utility program. Refer to  
To close the computer cover and reconnect cables to your computer:  
1. Ensure that all components have been reassembled correctly and that no tools  
or loose screws are left inside your computer. See “Locating components” on  
page 9 for the location of various components.  
30 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
2. Make sure that the cables are routed correctly before closing the computer  
cover.  
Figure 27. Cable routing  
Important  
Correctly route all power supply cables to avoid interference when closing  
the computer cover. Keep cables clear of the hinges and sides of the  
computer chassis.  
3. Close the computer cover as shown.  
Figure 28. Closing the computer cover  
4. If a computer cable lock is installed, lock the computer.  
5. Reconnect the external cables and power cords to the computer. See “Locating  
Chapter 2. Installing options and replacing hardware 31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
6. To update your configuration, see Chapter 4, “Using the Setup Utility,” on page  
Note: In most areas of the world, Lenovo requires the return of the defective  
Customer Replaceable Unit (CRU). Information about this will come with  
the CRU or will come a few days after the CRU arrives.  
Obtaining device drivers  
You can obtain device drivers for operating systems that are not preinstalled at:  
Installation instructions are provided in readme files with the device-driver files.  
Installing security features  
To help prevent hardware theft and unauthorized access to your computer, several  
security options are available. In addition to physical locks, unauthorized use of  
your computer can be prevented by a software lock that locks the keyboard until a  
correct password is typed in.  
Make sure that any security cables you installed do not interfere with other  
computer cables.  
32 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Integrated cable lock  
An integrated cable lock (sometimes referred to as the Kensington lock) can be  
used to secure your computer to a desk, table, or other non-permanent fixture. The  
cable lock attaches to a security slot at the rear of your computer and is operated  
with a key. The cable lock also locks the buttons used to open the computer cover.  
This is the same type of lock used with many notebook computers. You can order  
a security cable directly from Lenovo by searching on Kensington at:  
Figure 29. Integrated cable lock  
Password protection  
To deter unauthorized use of your computer, you can use the Setup Utility  
program to set a password. When you turn on your computer, you are prompted  
to type the password to unlock the keyboard for normal use. Refer to Chapter 4,  
What to do next:  
v To work with another option, go to the appropriate section.  
v To complete the installation, go to “Completing the parts replacement” on  
Chapter 2. Installing options and replacing hardware 33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Erasing lost or forgotten passwords (clearing CMOS)  
This section contains instructions on erasing some lost or forgotten passwords,  
such as a user password. For more information about lost or forgotten passwords,  
go to the ThinkVantage Productivity Center program.  
To access the ThinkVantage Productivity Center program, click Start All  
Programs ThinkVantage Productivity Center.  
To erase lost or forgotten passwords:  
1. Open the computer cover. See “Opening the computer cover” on page 12.  
2. Locate the Clear CMOS/Recovery jumper on the system board. See “Locating  
3. Move the jumper from the standard position (pin 1 and pin 2) to the  
maintenance or configure position (pin 2 and pin 3).  
4. Close the computer cover and connect the power cord. See “Completing the  
5. Restart the computer and leave it on for approximately 10 seconds. Turn off the  
computer by holding the power switch for approximately five seconds. The  
computer will turn off.  
6. Repeat step 1 through step 2 on page 34.  
7. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1  
and pin 2).  
8. Close the computer cover and connect the power cord. See “Completing the  
34 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 3. Recovery information  
This chapter will help you get familiar with recovery solutions provided by  
Lenovo. This section explains how and when to use the following recovery  
methods:  
v Creating and using Product Recovery discs  
v Performing backup and recovery operations  
v Using the Rescue and Recovery workspace  
v Creating and using rescue media  
v Creating and using a Recovery Repair diskette  
v Recovering or installing device drivers  
v Setting a rescue device in the startup sequence  
v Solving recovery problems  
Refer to the Access Help online help system for additional information about the  
Rescue and Recovery program provided by Lenovo. For information on how to  
access the online help system, see “Access Help” on page 58.  
Note: There are a variety of methods to choose from when considering how to  
recover software in the event of a software or hardware-related problem.  
Some methods vary depending on the type of your operating system.  
Creating and using Product Recovery discs  
If your computer is equipped with a recordable CD or DVD drive, you can create a  
set of Product Recovery discs that enable you to restore the contents of the hard  
disk drive to the same state as when the computer was originally shipped from the  
factory. Product Recovery discs are useful if you transfer the computer to another  
area, sell the computer, recycle the computer, or as a last resort put the computer  
in an operational state after all other methods of recovery have failed. As a  
precautionary measure, it is important to create a set of Product Recovery discs as  
soon as possible.  
Note: The recovery operations you can perform using Product Recovery discs vary  
depending on the operating system from which they were created. Your  
Microsoft Windows license permits you to create only one set of Product  
Recovery discs, so it is important that you store the discs in a safe place  
after you make them.  
To create Product Recovery discs, do the following:  
1. From the Windows desktop, click Start All Programs ThinkVantage →  
Create Recovery Media or Create Product Recovery Media.  
2. Follow the instructions on the screen.  
The following list explains how Product Recovery discs are used on different  
operating systems:  
v Windows XP: use Product Recovery discs to restore your computer to the  
original factory contents, perform a custom factory recovery, or to perform other  
rescue and recovery operations such as rescuing individual files.  
© Copyright Lenovo 2009  
35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
v Windows Vista: use Product Recovery discs to restore your computer to the  
original factory contents only.  
When using Product Recovery discs on Windows XP, you are given the option to  
enter the Rescue and Recovery workspace and choose from a variety of recovery  
operations. When using Product Recovery discs on Windows Vista, you are  
prompted to insert your Product Recovery discs and are guided through the  
process of restoring from original factory contents only.  
To use Product Recovery discs on Windows XP, do the following:  
Attention: When you restore the factory contents from the Product Recovery  
discs, all files currently on the hard disk drive will be deleted and replaced by the  
original factory contents. During the restore process, you will be given the  
opportunity to save one or more files currently on your hard disk drive to other  
media before any data is removed.  
1. Insert the Start Recovery disc into your CD or DVD drive.  
2. Restart your computer.  
3. After a short delay, the Rescue and Recovery workspace opens.  
Note: If the Rescue and Recovery workspace fails to open, you might not have  
your startup device (CD drive or DVD drive) set correctly in your BIOS  
startup sequence. For more information, see “Setting a rescue device in  
4. In the Rescue and Recovery menu, click Restore your system.  
5. Follow the instructions on the screen. Insert the appropriate Product Recovery  
disc when prompted.  
To use Product Recovery discs on Windows Vista, do the following:  
Attention: When you restore the factory contents from the Product Recovery  
discs, all files currently on the hard disk drive will be deleted and replaced by the  
original factory contents.  
1. Insert the Start Recovery disc into your CD or DVD drive.  
2. Restart your computer. After a short delay, the Rescue and Recovery workspace  
opens.  
3. Follow the instructions on the screen. Insert the appropriate Product Recovery  
disc when prompted.  
Note: After restoring your hard disk drive to the original factory contents, you  
might have to reinstall some software or drivers. See “Using the Rescue and  
Performing backup and recovery operations  
The Rescue and Recovery program enables you to back up all your hard disk drive  
contents including the operating system, data files, application programs, and  
personal settings. You can designate where the Rescue and Recovery program  
stores the backup:  
v On a protected area of your hard disk drive  
v On a secondary hard disk drive installed in your computer  
v On an externally attached USB hard disk drive  
v On a network drive  
36 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
v On recordable CDs or DVDs (a recordable CD or DVD drive is required for this  
option)  
After you have backed up your hard disk drive, you can restore the complete  
contents of the hard disk drive, restore selected files only, or restore only the  
Windows operating system and applications.  
To perform a backup operation using the Rescue and Recovery program, do the  
following:  
1. From the Windows desktop, click Start All Programs ThinkVantage →  
Rescue and Recovery. The Rescue and Recovery program opens.  
2. From the Rescue and Recovery main window, click Launch advanced Rescue  
and Recovery Back up your hard drive and select backup operation options.  
3. Follow the instructions on the screen.  
To perform a restore operation using the Rescue and Recovery program, do the  
following:  
1. From the Windows desktop, click Start All Programs ThinkVantage →  
Rescue and Recovery. The Rescue and Recovery program opens.  
2. From the Rescue and Recovery main window, click the Launch advanced  
Rescue and Recovery Restore your system from a backup icon.  
3. Follow the instructions on the screen.  
For information about performing a restore operation from the Rescue and  
Using the Rescue and Recovery workspace  
The Rescue and Recovery workspace resides in a protected, hidden area of your  
hard disk drive that operates independently from the Windows operating system.  
This enables you to perform recovery operations even if the Windows operating  
system cannot be started. You can perform the following recovery operations from  
the Rescue and Recovery workspace:  
v Rescue files from your hard disk drive or from a backup: The Rescue and  
Recovery workspace enables you to locate files on your hard disk drive and  
transfer them to a network drive or other recordable media, such as a USB hard  
disk drive or a diskette. This solution is available, even if you did not back up  
your files or if changes were made to the files since your last backup operation.  
You can also rescue individual files from a Rescue and Recovery backup located  
on your local hard disk drive, a USB device, or a network drive.  
v Restore your hard disk drive from a Rescue and Recovery backup: When you  
perform a backup operation using the Rescue and Recovery program, you can  
perform restore operations from the Rescue and Recovery workspace, even if  
you cannot start the Windows operating system.  
v Restore your hard disk drive to the factory contents: The Rescue and Recovery  
workspace enables you to restore the complete contents of your hard disk drive  
to the same state as it was when originally shipped from the factory. If you have  
multiple partitions on your hard disk drive, you have the option to restore the  
factory contents to the C: partition and leave the other partitions intact. Because  
the Rescue and Recovery workspace operates independently from the Windows  
operating system, you can restore the factory contents even if you cannot start  
the Windows operating system.  
Chapter 3. Recovery information 37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Attention: If you restore the hard disk drive from a Rescue and Recovery backup  
or restore the hard disk drive to the factory contents, all files on the primary hard  
disk drive partition (usually drive C) will be deleted in the recovery process. If  
possible, make copies of important files. If you are unable to start the Windows  
operating system, you can use the Rescue files feature in the Rescue and Recovery  
workspace to copy files from your hard disk drive to other media.  
To start the Rescue and Recovery workspace, do the following:  
1. Turn off your computer.  
2. Restart your computer.  
3. Repeatedly press and release the F11 key.  
4. When you hear beeps or see a logo screen, release the F11 key.  
5. If you set a Rescue and Recovery password, type your password when  
prompted. The Rescue and Recovery workspace opens after a short delay.  
Note: If the Rescue and Recovery workspace fails to open, see “Solving  
6. Do one of the of the following:  
v To rescue files from your hard disk drive or from a backup, click Rescue  
files; then, follow the instructions on the screen.  
v To restore your hard disk drive from a Rescue and Recovery backup or to  
restore your hard disk drive to the factory contents, click Restore your  
system; then follow the instructions on the screen.  
v For information about other features of the Rescue and Recovery workspace,  
click Help.  
Notes:  
1. After restoring a hard disk drive to the original factory contents, you might  
have to reinstall device drivers for some devices. See “Recovering or installing  
2. Some computers come with Microsoft Office or Microsoft Works preinstalled. If  
you need to recover or reinstall your Microsoft Office or Microsoft Works  
applications, you must use the Microsoft Office CD or Microsoft Works CD. These  
CDs are provided only with computers that come with Microsoft Office or  
Microsoft Works preinstalled.  
Creating and using rescue media  
Rescue media such as a CD, DVD, or USB hard disk drive enables you to recover  
from failures that prevent you from gaining access to the Rescue and Recovery  
workspace on your hard disk drive.  
Note: The recovery operations you can perform using rescue media vary  
depending on the operating system. The rescue disc can be started in any  
type of CD drive or DVD drive. Rescue media also contains a PC-Doctor  
diagnostics program, which enables you to run diagnostics from the rescue  
media.  
To create rescue media, do the following:  
1. Click Start All Programs ThinkVantage Create Recovery Media.  
2. In the Rescue Media area, select the type of rescue media you want to create.  
You can create rescue media using a CD, DVD, USB hard disk drive, or a  
secondary internal hard disk drive.  
38 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3. Click OK.  
4. Follow the instructions on the screen.  
The following list explains how Product Recovery discs are used on different  
operating systems:  
v Windows XP: use Product Recovery discs to restore the original factory contents,  
perform a custom factory recovery, or to perform other rescue and recovery  
operations such as rescuing individual files.  
v Windows Vista: use rescue media to perform all recovery operations except  
custom factory recovery and original factory contents recovery.  
To use rescue media, do one of the following:  
v If your rescue media is on discs, insert the rescue disc and restart your  
computer.  
v If your rescue media is on a USB hard disk drive, attach your USB hard disk  
drive to one of the USB connectors on your computer, then restart on your  
computer.  
v If you are using a secondary internal hard disk drive, set the startup sequence to  
start from that drive.  
When the rescue media starts, the Rescue and Recovery workspace opens. Help for  
each feature is available from the Rescue and Recovery workspace. If your rescue  
media fails to start, you might not have your rescue device (CD drive, DVD drive,  
or USB device) set correctly in your BIOS startup sequence. For more information,  
Creating and using a Recovery Repair diskette  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment, use a Recovery Repair diskette to repair the Rescue and Recovery  
workspace or repair a file needed to enter the Windows environment. It is  
important to create a Recovery Repair diskette as soon as possible and store it in a  
safe place as a precautionary measure.  
To create a Recovery Repair diskette, do the following:  
1. Start your computer and the operating system.  
2. Go to:  
3. Insert a diskette into the diskette drive. Information on the diskette will be  
erased and the diskette will be formatted appropriately.  
4. Double-click the appropriate file name. The diskette is created.  
5. Remove the diskette and label it "Recovery Repair."  
To use the Recovery Repair diskette, do the following:  
1. Shut down the operating system and turn off the computer.  
2. Insert the Recovery Repair diskette into the diskette drive.  
3. Turn on the computer and follow the instructions on the screen.  
Note: If the repair operation finishes without error, you will be able to access the  
Rescue and Recovery workspace by repeatedly pressing the F11 key while  
you restart your computer. When you hear beeps or see a logo screen,  
Chapter 3. Recovery information 39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
release the F11 key. You will also be able to access the Windows  
environment after the repair operation finishes.  
If an error message appears during the repair operation and the repair operation  
cannot be completed, you might have a problem with the partition that contains  
the Rescue and Recovery workspace. Use your rescue media to access the Rescue  
and Recovery workspace. For information about creating and using rescue media,  
Recovering or installing device drivers  
Before you recover or install device drivers, make sure your operating system is  
installed and you have the documentation and software media for the device.  
Device drivers for factory-installed devices are located on the computer hard disk  
drive (usually drive C) in the SWTOOLS\drivers folder. Other device drivers are  
on the software media that come with individual devices.  
The latest device drivers for factory-installed devices also are available on the  
World Wide Web at:  
To reinstall a device driver for a factory-installed device, do the following:  
1. Start your computer and operating system.  
2. Use Windows Explorer or My Computer to display the directory structure of  
your hard disk drive.  
3. Open the C:\SWTOOLS folder.  
4. Open the DRIVERS folder. Within the DRIVERS folder are several subfolders  
that are named for various devices installed in your computer (for example,  
AUDIO or VIDEO).  
5. Open the appropriate device subfolder.  
6. Use one of the following methods to reinstall the device driver:  
v In the device subfolder, look for a README.TXT or other file with the .txt  
extension. This file might be named after the operating system, such as  
WIN98.TXT. The TXT file has information on how to reinstall that device  
driver.  
v If the device subfolder contains a file with the .inf extension, you can use the  
Add New Hardware program (located in the Windows Control Panel) to  
reinstall the device driver. Not all device drivers can be reinstalled using this  
program. In the Add New Hardware program, when prompted for the  
device driver that you want to install, click Have Disk and Browse. Then  
select the appropriate device driver file from the device subfolder.  
v In the device subfolder, look for a SETUP.EXE file. Double-click SETUP.EXE  
and follow the instructions on the screen.  
40 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Setting a rescue device in the startup sequence  
Before you start the Rescue and Recovery program from a CD, DVD, USB hard  
disk drive, or any external device, you must first change the startup sequence in  
the Setup Utility.  
To view or change the startup sequence, do the following:  
1. With the computer turned off, repeatedly press and release the F1 key while  
you turn on the computer.  
2. When the logo screen appears, or you hear a series of beeps, release the F1 key.  
3. If you are prompted for a password, type your current password.  
4. From the Setup Utility main menu, use the right-arrow key to select Startup.  
5. Arrange the startup sequence to meet your needs.  
6. Press the Esc key twice to go to the Setup Utility exit menu.  
7. Use the down-arrow key to select Save and exit the Setup Utility, then press  
Enter.  
8. When the Setup Confirmation window appears, press Enter.  
9. The computer restarts.  
Note: If you are using an external device, you first must turn off your computer  
before connecting the external device.  
For more information on Setup Utility, see Chapter 4, “Using the Setup Utility,” on  
Solving recovery problems  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment, you can:  
v Use your rescue media (CD, DVD, or USB hard disk drive) to start the Rescue  
and Recovery workspace. See “Creating and using rescue media” on page 38 for  
details.  
v Use a Recovery Repair diskette to repair the Rescue and Recovery workspace or  
repair a file needed to enter the Windows environment. See “Creating and using  
v Use a set of Product Recovery discs if you want to restore the hard disk drive to  
It is important to create a Recovery Repair diskette, rescue media, and a set of  
Product Recovery discs as soon as possible and store them in a safe place.  
If you are unable to access the Rescue and Recovery workspace or the Windows  
environment from rescue media, a Recovery Repair diskette, or a set of Product  
Recovery discs, you might not have the rescue device, CD drive, DVD drive, or  
USB hard disk drive defined as a startup device in the BIOS startup sequence. For  
Chapter 3. Recovery information 41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
42 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 4. Using the Setup Utility  
The Setup Utility program is used to view and change the configuration settings of  
your computer, regardless of which operating system you are using. However, the  
operating-system settings might override any similar settings in the Setup Utility  
program.  
Starting the Setup Utility program  
To start the Setup Utility program, do the following:  
1. If your computer is already on when you start this procedure, shut down the  
operating system and turn off the computer.  
2. Press and hold the F1 key, and then turn on the computer. When you hear  
multiple beeps, release the F1 key.  
Notes:  
a. If you are using a USB keyboard and the Setup Utility program does not  
display using this method, repeatedly press and release the F1 key rather  
than leaving it pressed when turning on the computer.  
b. If a Power-On Password or a Privileged Access Password has been set, the  
Setup Utility program menu is not displayed until you type your password.  
For more information, see “Using passwords.”  
The Setup Utility program might start automatically when POST detects that  
hardware has been removed or new hardware has been installed in your computer.  
Viewing and changing settings  
The Setup Utility program menu lists items that identify system configuration  
topics. To view or change settings, see “Starting the Setup Utility program.”  
When working with the Setup Utility program menu, you must use the keyboard.  
The keys used to perform various tasks are displayed at the bottom of each screen.  
Using passwords  
By using the Setup Utility program, you can set passwords to prevent  
unauthorized persons from gaining access to your computer and data. See  
“Starting the Setup Utility program.” The following types of passwords are  
available:  
v Power-On Password  
v Privileged Access Password  
v Hard Disk User Password  
You do not have to set any passwords to use your computer. However, if you  
decide to set any passwords, read the following sections.  
© Copyright Lenovo 2009  
43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Password considerations  
A password can be any combination of up to 12 alphabetic and numeric characters.  
For security reasons, it is recommended to use a strong password that cannot be  
easily compromised.  
To set a strong password, use the following guidelines:  
v Have at least eight characters in length  
v Contain at least one alphabetic character and one numeric character  
v Setup Utility program and hard disk drive passwords are not case sensitive  
v Not be your name or your user name  
v Not be a common word or a common name  
v Be significantly different from your previous password  
Power-On Password  
When a Power-On Password is set, the computer cannot be used until a valid  
password is typed from the keyboard.  
Privileged Access Password  
When a Privileged Access Password is set, it deters unauthorized persons from  
changing configuration settings. If you are responsible for maintaining the settings  
of several computers, you might want to set a Privileged Access Password.  
After you set a Privileged Access Password, a password prompt is displayed each  
time you try to access the Setup Utility program.  
If both the Power-On and Privileged Access passwords are set, you can type either  
password. However, to change any configuration settings, you must use your  
Privileged Access Password.  
Hard Disk User Password  
When a Hard Disk User Password is set, it prevents unauthorized users from  
accessing the data on the hard disk drive.  
Setting, changing, and deleting a password  
To set, change, or delete a password, do the following:  
Note: A password can be any combination of up to 12 alphabetic and numeric  
characters. For more information, see “Password considerations.”  
1. Start the Setup Utility program. See Chapter 4, “Using the Setup Utility,” on  
2. From the Setup Utility program, select Security Set Passwords.  
3. Read the information displayed on the right side of the screen.  
44 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Enabling or disabling a device  
This section provides information on how to enable or disable user access to the  
following devices:  
Serial ATA  
When this feature is set to Disabled, all devices connected to the  
SATA connectors (such as hard disk drives or the optical drive)  
are disabled and will not be displayed in the system  
configuration.  
External SATA Port  
When this feature is set to Disabled, the device connected to the  
External SATA connector cannot be accessed.  
When this feature is set to Disabled, the diskette drive cannot be  
accessed.  
Legacy Diskette A  
(some models)  
To enable or disable a device, do the following:  
1. Start the Setup Utility program. See “Starting the Setup Utility program” on  
2. From the Setup Utility program, select Devices or select Devices IDE Drives  
Setup.  
3. Select the desired devices and settings and press Enter.  
4. Return to the Setup Utility program menu and select Exit and then Save  
Settings or Save and exit the Setup Utility.  
Note: If you do not want to save the settings, select Exit the Setup Utility  
without saving.  
Selecting a startup device  
If your computer does not start up from a device such as the disc, diskette, or hard  
disk drive as expected, use one of the following procedures to select a startup  
device.  
Selecting a temporary startup device  
Use this procedure to startup from any start device.  
Note: Not all discs, hard disk drives, and diskettes are bootable.  
1. Turn off your computer.  
2. Press and hold the F12 key, and then turn on the computer. When the Startup  
Device Menu appears, release the F12 key.  
Note: If you are using a USB keyboard and the Startup Device Menu does not  
display using this method, repeatedly press and release the F12 key  
rather than leaving it pressed when turning on the computer.  
3. Select the desired startup device from the Startup Device Menu and press  
Enter to begin.  
Note: Selecting a startup device from the Startup Device menu does not  
permanently change the startup sequence.  
Chapter 4. Using the Setup Utility 45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Selecting or changing the startup device sequence  
To view or permanently change the configured startup device sequence, do the  
following:  
1. Start the Setup Utility program. See “Starting the Setup Utility program” on  
2. Select Startup Startup Sequence. See the information displayed on the right  
side of the screen.  
3. Select the devices for the Primary Startup Sequence, the Automatic Startup  
Sequence, and the Error Startup Sequence.  
4. Select Exit from the Setup Utility menu and then Save Settings or Save and  
exit the Setup Utility.  
If you have changed these settings and want to return to the default settings, select  
Load Default Settings on the Exit menu.  
Advanced settings  
On some computer models, the Advanced menu includes a setting to enable or  
disable HyperThreading. This feature works only with HyperThreading-aware  
operating systems, such as Windows Vista and Windows XP. The default setting  
for HyperThreading is Enabled. However, if you select Set Defaults and are using  
an operating system other than Windows Vista and Windows XP, your computer  
performance might be degraded. Therefore, you should always set  
HyperThreading to Disabled unless you are sure your operating system supports  
HyperThreading.  
Exiting from the Setup Utility program  
After you finish viewing or changing settings, press Esc to return to the Setup  
Utility program menu (you might have to press Esc several times). If you want to  
save the new settings, select Save Settings or Save and exit the Setup Utility.  
Otherwise, your changes will not be saved.  
46 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Chapter 5. Updating system programs  
This chapter contains information about updating POST/BIOS and how to recover  
from a POST/BIOS update failure.  
Using system programs  
System programs are the basic layer of software built into your computer. They  
include the power-on self-test (POST), the basic input/output system (BIOS) code,  
and the Setup Utility program. POST is a set of tests and procedures that are  
performed each time you turn on your computer. BIOS is a layer of software that  
translates instructions from other layers of software into electrical signals that the  
computer hardware can execute. You can use the Setup Utility program to view  
and change the configuration and setup of your computer.  
Your computer system board has a module called electrically erasable  
programmable read-only memory (EEPROM, also referred to as flash memory).  
You can easily update POST, BIOS, and the Setup Utility program by starting your  
computer using a flash update disc or by running a special update program from  
your operating system.  
Lenovo might make changes and enhancements to the POST/BIOS. When updates  
are released, they are available as downloadable files on the Lenovo Web site at  
available in a TXT file that is included with the update files. For most models, you  
can download either an update program to create a system-program-update (flash)  
disc or an update program that can be run from the operating system.  
Note: You can download a self starting bootable CD/DVD image (known as an  
ISO image) of the diagnostics program to support systems without a  
diskette drive from:  
Updating (flashing) BIOS from a disc  
This section provides instructions on how to update (flash) the BIOS from a disc.  
System BIOS program updates are available at:  
To update (flash) the BIOS from a disc:  
1. Make sure the optical drive you want to use is set as the first boot device in the  
2. Make sure the computer is turned on. Insert the disc into the optical drive.  
3. Turn off the computer and back on again. The update begins.  
4. When you are prompted to select a language, press the number on your  
keyboard that corresponds to the language and then press Enter.  
5. When prompted to change the serial number, press Y.  
6. Type in the seven character serial number of your computer and then press  
Enter.  
7. When prompted to change the machine type/model, press Y.  
© Copyright Lenovo 2009  
47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
8. Type in the seven character machine type/model of your computer and then  
press Enter.  
9. Follow the instructions on the screen to complete the update.  
Updating (flashing) BIOS from your operating system  
Note: Due to the constant improvements made to the Web site, Web page content  
(including the links referenced in the following procedure) is subject to  
change.  
1. Go to:  
2. Locate the downloadable files for your machine type as follows:  
a. In the Enter a product number field, type your machine type and click Go  
Continue Downloads and drivers.  
b. Under the BIOS category, click Flash BIOS update.  
c. Click the TXT file that contains the installation instructions for the flash  
BIOS update (flash from the operating system version).  
3. Print these instructions. This is very important because they are not on the  
screen after the download begins.  
4. Click Back to return to the list of files. Carefully follow the printed instructions  
to download, extract, and install the update.  
Recovering from a POST/BIOS update failure  
If the power to your computer is interrupted while POST/BIOS is being updated  
(flash update), your computer might not restart correctly. If this happens, perform  
the following procedure commonly called Boot-block Recovery.  
1. Turn off the computer and any attached devices, such as printers, monitors,  
and external drives.  
2. Unplug all power cords from electrical outlets and open the computer cover.  
3. Locate the Clear CMOS/Recovery jumper on the system board. Refer to  
4. Remove any cables that impede access to the Clear CMOS/Recovery jumper.  
5. Move the jumper from the standard position (pin 1 and pin 2) to pin 2 and  
pin 3.  
6. Reconnect any cables that were disconnected.  
7. Close the computer cover and reconnect the power cords for the computer  
and monitor to electrical outlets. Refer to “Completing the parts replacement”  
8. Turn on the computer and the monitor. Insert the POST/BIOS update (flash)  
disc into the optical drive.  
9. Turn the computer off and back on again.  
10. The recovery session will take two to three minutes. During this time you will  
hear a series of beeps. After the update session is completed, there will be no  
video, the series of beeps will end, and the system will automatically turn off.  
Remove the disc from the disc drive.  
11. Repeat steps 2 through 4.  
12. Move the Clear CMOS/Recovery jumper back to the standard position (pin 1  
and pin 2).  
48 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
13. Reconnect any cables that were disconnected.  
14. Close the computer cover and reconnect the power cords for the computer  
and monitor to electrical outlets. Refer to “Completing the parts replacement”  
15. Turn on the computer to restart the operating system.  
Chapter 5. Updating system programs 49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
50 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 6. Troubleshooting and diagnostics  
This chapter describes some basic troubleshooting and diagnostic programs. If your  
computer problem is not described here, see Chapter 7, “Getting information, help,  
and service,” on page 57 for additional troubleshooting resources.  
Basic troubleshooting  
The following table provides information to help you troubleshoot your computer  
problem.  
Symptom  
Action  
The computer does not start  
when you press the power  
button.  
Verify that:  
v The power cord is plugged into the rear of the computer and into a working  
electrical outlet.  
v If your computer has a secondary power switch on the back of the computer,  
make sure that it is switched on.  
v The power indicator on the front of the computer is on.  
v The voltage is set to the correct setting for your country.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The monitor screen is blank.  
Verify that:  
v The monitor cable is securely attached to the rear of the monitor and to the  
rear of the computer.  
v The monitor power cord is plugged into the monitor and into a working  
electrical outlet.  
v The monitor is turned on and the brightness and contrast controls are set  
correctly.  
v The voltage is set to the correct setting for your country.  
v The monitor signal cable is securely connected to the monitor and to the  
monitor connector on the computer.  
Note: If your computer has two monitor connectors, verify that your monitor is  
connected to the option connector rather than the one in the rear of the system  
board. For more information, see "Connecting your computer" in the ThinkCentre  
Safety and Warranty Guide.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
© Copyright Lenovo 2009  
51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Symptom  
Action  
The keyboard does not work.  
The computer does not respond  
to the keyboard.  
Verify that:  
v The computer is turned on.  
v The monitor is turned on and the brightness and contrast controls are set  
correctly.  
v The keyboard is securely connected to the keyboard connector on the  
computer.  
v No keys are stuck.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The USB Keyboard does not  
work.  
Verify that:  
v The computer is turned on.  
v The keyboard is securely connected to a USB connector on the front or rear of  
the computer.  
v No keys are stuck.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The mouse does not work. The  
computer does not respond to  
the mouse.  
Verify that:  
v The computer is turned on.  
v The mouse is securely connected to the mouse connector on the computer.  
v The mouse is clean. Refer to “Cleaning the mouse” on page 54 for further  
information.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The operating system will not  
start.  
Verify that:  
v There is no diskette in the diskette drive.  
v The startup sequence includes the device where the operating system resides.  
Usually, the operating system is on the hard disk drive. For more information,  
Note: For SMC computers, you might receive the error message "No operating  
system found. Press F1 to repeat boot sequence." In this case, press  
Ctrl+Alt+Delete instead of F1 to establish a connection to the storage area  
network where your operating system is stored. Verify that the user name is not  
logged on in another location.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
The SMC login prompt  
Contact your administrator.  
disappears before you log on  
and then a black screen displays  
(for SMC computers only).  
The computer beeps multiple  
times before the operating  
system starts.  
Verify that no keys are stuck down.  
If you cannot correct the problem, have the computer serviced. Refer to the  
safety and warranty information that is provided with your computer for a list of  
service and support telephone numbers.  
52 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Diagnostic programs  
Diagnostic programs are used to test hardware components of your computer and  
report operating-system-controlled settings that can cause hardware failures. There  
are two diagnostic programs preinstalled on your computer:  
v Lenovo System Toolbox (used when the Windows operating system is running)  
v PC-Doctor for Windows PE (used when the Windows operating system does not  
start)  
Notes:  
1. You can also download the latest version of the Lenovo System Toolbox and  
PC-Doctor for DOS diagnostic programs from:  
detailed information.  
2. If you are unable to isolate and repair the problem yourself after you run the  
Lenovo System Toolbox and the PC-Doctor for Windows PE, save and print the  
log files created by both diagnostic programs. You will need the log files when  
you speak to a Lenovo technical support representative.  
Lenovo System Toolbox  
The Lenovo System Toolbox is a diagnostic program that works through the  
Windows operating system and enables you to view symptoms and solutions for  
computer problems, access the Lenovo troubleshooting center, update system  
drivers, and review system information.  
To run the Lenovo System Toolbox, click Start All Programs Lenovo Services →  
Lenovo System Toolbox. Follow the instructions on the screen. For additional  
information about running the diagnostic program, refer to the Lenovo System  
Toolbox help system.  
If you still suspect a problem after the Lenovo System Toolbox runs successfully,  
run the PC-Doctor for Windows PE to help you diagnose the computer problem.  
The Lenovo System Toolbox also has problem determination aids that determine  
software and usage problems.  
PC-Doctor for Windows PE  
The PC-Doctor for Windows PE diagnostic program is part of the Rescue and  
Recovery workspace on each Lenovo computer. Use the PC-Doctor for Windows  
PE if you are unable to start the Windows operating system or if the Lenovo  
System Toolbox has not been successful in isolating a possible problem.  
Running diagnostics from the Rescue and Recovery workspace  
You can run the PC-Doctor for Windows PE diagnostic program from the Rescue  
and Recovery workspace. To run diagnostics from the Rescue and Recovery  
workspace, do the following:  
1. Shut down the operating system and turn off the computer.  
2. Repeatedly press and release the F11 key when you turn on the computer.  
3. When you hear beeps or see a logo screen, stop pressing the F11 key. The  
Rescue and Recovery workspace opens.  
4. From the Rescue and Recovery workspace, select Launch Advanced Rescue  
and Recovery Diagnose hardware.  
Chapter 6. Troubleshooting and diagnostics 53  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
5. The diagnostic program opens automatically. Select the diagnostic test you  
want to run. Press the F1 key for additional help.  
6. Follow the instructions on the screen.  
Note: Rescue media includes PC-Doctor for Windows PE. For more information  
PC-Doctor for DOS  
You can also download the latest version of the PC-Doctor for DOS diagnostic  
program from:  
The PC-Doctor for DOS diagnostic program runs independently of the Windows  
operating system. Use PC-Doctor for DOS, if you are unable to start the Windows  
operating system or if Lenovo System Toolbox and PC-Doctor for Windows PE  
have not been successful in isolating a possible problem. You can run PC-Doctor  
for DOS from a diagnostic CD/DVD image that you create.  
Creating a diagnostic CD/DVD image  
To create a diagnostic CD/DVD image, download a self-starting bootable  
CD/DVD image (known as an ISO image) of the diagnostic program from  
After you download the image, you can create the CD/DVD using any CD/DVD  
burning software.  
Running diagnostics from the disc  
To run diagnostics from the diagnostic CD/DVD image that you created, do the  
following:  
1. Insert the disc into the optical drive.  
2. Restart the computer.  
Note: If the diagnostic program does not start, you might not have your optical  
drive set as a startable device. See “Selecting a startup device” on page  
45 for instructions on how to change the startup device.  
3. When the diagnostics program opens, follow the instructions on the screen.  
4. When the program finishes, be sure to remove the disc from the drive.  
5. Select the diagnostic test you want to run. Press the F1 key for additional help.  
Cleaning the mouse  
This section provides instructions on how to clean an optical or non-optical mouse.  
Optical mouse  
An optical mouse uses a light-emitting diode (LED) and an optical sensor to  
navigate the pointer. If the pointer on the screen does not move smoothly with the  
optical mouse, you might need to clean the mouse.  
To clean the optical mouse:  
1. Turn off your computer.  
2. Disconnect the mouse cable from the computer.  
3. Turn the mouse upside down to look at the lens.  
a. If there is a smudge on the lens, gently clean the area with a plain  
cotton-tipped swab.  
54 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
b. If there is debris in the lens, gently blow the debris away from the area.  
4. Check the surface on which you are using the mouse. If you have a very  
intricate picture or pattern beneath the mouse it may be difficult for the digital  
signal processor (DSP) to determine changes in the mouse position.  
5. Reconnect the mouse cable to the computer.  
6. Turn your computer back on.  
Non-optical mouse  
The non-optical mouse uses a ball to navigate the pointer. If the pointer on the  
screen does not move smoothly with the mouse, you might need to clean the  
mouse.  
To clean a non-optical mouse:  
Note: The following illustration might be slightly different from your mouse.  
ꢀ1ꢁ Retainer ring  
ꢀ2ꢁ Ball  
ꢀ3ꢁ Plastic rollers  
ꢀ4ꢁ Ball cage  
1. Turn off your computer.  
2. Disconnect the mouse cable from the computer.  
3. Turn the mouse upside down. Twist the retainer ring ꢀ1ꢁ to the unlocked  
position to remove the ball.  
4. Place your hand over the retainer ring and ball ꢀ2ꢁ, and then turn the mouse  
right-side up, so that the retainer ring and ball fall out into your hand.  
5. Wash the ball in warm, soapy water then dry it with a clean cloth.  
6. Blow air carefully into the ball cage ꢀ4ꢁ to dislodge dust and lint.  
7. Look for a buildup of dirt on the plastic rollers ꢀ3ꢁ inside the ball cage. This  
buildup usually appears as a stripe running across the middle of the rollers.  
Chapter 6. Troubleshooting and diagnostics 55  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
8. If the rollers are dirty, clean them by using a cotton swab soaked in isopropyl  
(rubbing) alcohol. Turn the rollers with your finger and continue swabbing  
them until all the dirt is removed. Be sure the rollers are still centered in their  
channels after you clean them.  
9. Remove any fibers from the swab that might be remaining on the rollers.  
10. Replace the ball and the retainer ring. Twist the retainer ring to the locked  
position.  
11. Reconnect the mouse cable to the computer.  
12. Turn your computer back on.  
56 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Chapter 7. Getting information, help, and service  
This chapter contains information about help, service, and technical assistance for  
products manufactured by Lenovo.  
Information resources  
This section describes how to access useful resources relating to your computing  
needs.  
Note: The Online Books folder, ThinkVantage Productivity Center, Lenovo  
Welcome, and Access Help are only available on computers that have an  
internal hard disk drive and preinstalled software from Lenovo.  
Online Books folder  
The Online Books folder provides online ThinkCentre User Guide to help you set up  
and use your computer. The Online Books folder is preinstalled on your computer  
and requires no Internet access to view the publications.  
To view a publication, click Start All Programs Online Books Online Books.  
Double-click the appropriate publication for your computer. The publications also  
are available on the Lenovo Web site at:  
Notes:  
1. These publications are in Portable Document Format (PDF), which requires the  
Adobe Reader to be installed to view. If the Adobe Reader has not yet been  
installed on your computer, a message will appear when you attempt to view  
the PDF file and you will be guided through the Adobe Reader installation.  
2. The publications that are preinstalled on your computer are available in other  
languages on the Lenovo Support Web site at:  
3. If you want to install a different language version of the Adobe Reader rather  
than the version provided on your computer, download the version you want  
to use from the Adobe Web site at:  
ThinkVantage Productivity Center  
The ThinkVantage Productivity Center program contains information sources and  
tools designed to make computing easier and secure. It provides easy access to  
various technologies, such as:  
v Client Security Solution  
v Power Manager  
v Product Recovery  
v Productivity Center  
v Rescue and Recovery  
v Service and support  
v System Update  
© Copyright Lenovo 2009  
57  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Note: The ThinkVantage Technologies are only available on select Lenovo  
computers.  
To access the ThinkVantage Productivity Center program, click Start All  
Programs ThinkVantage Productivity Center.  
Lenovo Welcome  
The Lenovo Welcome program introduces you to some innovative built-in features  
of Lenovo and guides you through a few important setup tasks to help you make  
the most of your computer.  
Access Help  
The Access Help online help system provides information about getting started,  
doing basic tasks, customizing settings for your personal preference, protecting  
data, expanding and upgrading, and troubleshooting.  
To open Access Help, click Start All Programs ThinkVantage Access Help.  
After you have opened Access Help, use the left panel to make a selection from the  
Contents tab or the Index tab, or use the Search tab to find a particular word or  
phrase.  
Safety and Warranty  
The ThinkCentre Safety and Warranty Guide that is provided with your computer  
contains information on safety, setup, warranty, and notices. Read and understand  
all safety information before using this product.  
Lenovo Web site (http://www.lenovo.com)  
The Lenovo Web site provides up-to-date information and services to help you  
buy, upgrade, and maintain your computer. You can also do the following:  
v Shop for:  
– Desktop and notebook computers  
– Monitors  
– Projectors  
– Upgrades and accessories  
– Special offers  
v Purchase additional services, such as support for hardware, operating systems,  
application programs, network setup and configuration, and custom  
installations.  
v Purchase upgrades and extended hardware repair services.  
v Download the latest device drivers and software updates for your computer  
model.  
v Access the online manuals.  
v Access the Lenovo Statement of Limited Warranty.  
v Access troubleshooting and support information for your computer model and  
other supported products.  
v Find the service and support phone number for your country or region.  
v Find a service provider located near you.  
58 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Help and service  
This section contains information about obtaining help and service.  
Using the documentation and diagnostic programs  
If you experience a problem with your computer, see Chapter 6, “Troubleshooting  
and diagnostics,” on page 51. For information on additional resources to help you  
troubleshoot your computer problem, see “Information resources” on page 57.  
If you suspect a software problem, see the documentation, including readme files  
and online help, that comes with the operating system or application program.  
Most computers come with a set of diagnostic programs that help you identify  
hardware problems. For instructions on using the diagnostic programs, see  
You can also get the latest technical information and download device drivers and  
updates from Lenovo Support Web site at:  
Calling for service  
During the warranty period, you can get help and information by telephone  
through the Customer Support Center.  
These services are available during the warranty period:  
v Problem determination - Trained personnel are available to assist you with  
determining a hardware problem and deciding what action is necessary to fix  
the problem.  
v Hardware repair - If the problem is caused by hardware under warranty, trained  
service personnel are available to provide the applicable level of service.  
v Engineering Change management - There might be changes that are required  
after a product has been sold. Lenovo or your reseller will make selected  
Engineering Changes (ECs) that apply to your hardware available.  
These items are not covered by the warranty:  
v Replacement or use of parts not manufactured for or by Lenovo or  
non-warranted Lenovo parts  
v Identification of software problem sources  
v Configuration of BIOS as part of an installation or upgrade  
v Changes, modifications, or upgrades to device drivers  
v Installation and maintenance of network operating systems (NOS)  
v Installation and maintenance of application programs  
Refer to the safety and warranty information that is provided with your computer  
for a complete explanation of warranty terms. You must retain your proof of  
purchase to obtain warranty service.  
For a list of service and support phone numbers for your country or region, go to  
http://www.lenovo.com/support and click Support phone list or refer to the  
safety and warranty information provided with your computer.  
Note: Phone numbers are subject to change without notice. If the number for your  
country or region is not provided, contact your Lenovo reseller or Lenovo  
marketing representative.  
Chapter 7. Getting information, help, and service 59  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
If possible, be at your computer when you call. Have the following information  
available:  
v Machine type and model  
v Serial numbers of your hardware products  
v Description of the problem  
v Exact wording of any error messages  
v Hardware and software configuration information  
Using other services  
If you travel with your computer or relocate it to a country where your desktop or  
notebook computer machine type is sold, your computer might be eligible for  
International Warranty Service, which automatically entitles you to obtain warranty  
service throughout the warranty period. Service will be performed by service  
providers authorized to perform warranty service.  
Service methods and procedures vary by country, and some services might not be  
available in all countries. International Warranty Service is delivered through the  
method of service (such as depot, carry-in, or on-site service) that is provided in  
the servicing country. Service centers in certain countries might not be able to  
service all models of a particular machine type. In some countries, fees and  
restrictions might apply at the time of service.  
To determine whether your computer is eligible for International Warranty Service  
and to view a list of the countries where service is available, go to  
http://www.lenovo.com/support, click Warranty, and follow the instructions on  
the screen.  
For technical assistance with the installation of or questions related to Service  
Packs for your preinstalled Microsoft Windows product, refer to the Microsoft  
you can contact the Customer Support Center. Some fees might apply.  
Purchasing additional services  
During and after the warranty period, you can purchase additional services, such  
as support for hardware, operating systems, and application programs; network  
setup and configuration; upgraded or extended hardware repair services; and  
custom installations. Service availability and service name might vary by country  
or region. For more information about these services, go to the Lenovo Web site at:  
60 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix. Notices  
Lenovo may not offer the products, services, or features discussed in this  
document in all countries. Consult your local Lenovo representative for  
information on the products and services currently available in your area. Any  
reference to a Lenovo product, program, or service is not intended to state or  
imply that only that Lenovo product, program, or service may be used. Any  
functionally equivalent product, program, or service that does not infringe any  
Lenovo intellectual property right may be used instead. However, it is the user’s  
responsibility to evaluate and verify the operation of any other product, program,  
or service.  
Lenovo may have patents or pending patent applications covering subject matter  
described in this document. The furnishing of this document does not give you  
any license to these patents. You can send license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF  
ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED  
TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some  
jurisdictions do not allow disclaimer of express or implied warranties in certain  
transactions, therefore, this statement may not apply to you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. Lenovo may make improvements  
and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation  
or other life support applications where malfunction may result in injury or death  
to persons. The information contained in this document does not affect or change  
Lenovo product specifications or warranties. Nothing in this document shall  
operate as an express or implied license or indemnity under the intellectual  
property rights of Lenovo or third parties. All information contained in this  
document was obtained in specific environments and is presented as an  
illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it  
believes appropriate without incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for  
convenience only and do not in any manner serve as an endorsement of those Web  
sites. The materials at those Web sites are not part of the materials for this Lenovo  
product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled  
environment. Therefore, the result obtained in other operating environments may  
© Copyright Lenovo 2009  
61  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
vary significantly. Some measurements may have been made on development-level  
systems and there is no guarantee that these measurements will be the same on  
generally available systems. Furthermore, some measurements may have been  
estimated through extrapolation. Actual results may vary. Users of this document  
should verify the applicable data for their specific environment.  
Television output notice  
The following notice applies to models that have the factory-installed  
television-output feature.  
This product incorporates copyright protection technology that is protected by  
method claims of certain U.S. patents and other intellectual property rights owned  
by Macrovision Corporation and other rights owners. Use of this copyright  
protection technology must be authorized by Macrovision Corporation, and is  
intended for home and other limited viewing uses only unless otherwise  
authorized by Macrovision Corporation. Reverse engineering or disassembly is  
prohibited.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other  
countries, or both:  
Lenovo  
Rescue and Recovery  
The Lenovo logo  
ThinkCentre  
ThinkVantage  
Wake on LAN is a trademark of International Business Machines Corporation in  
the United States, other countries, or both.  
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of  
companies.  
Celeron, Intel, Intel Core, and Pentium are trademarks of Intel Corporation in the  
United States, other countries, or both.  
Linux is a trademark of Linus Torvalds in the United States, other countries, or  
both.  
Other company, product, or service names may be trademarks or service marks of  
others.  
62 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Index  
A
E
F
B
G
C
getting  
changing  
H
help  
computer cover  
connectors  
creating  
CRU  
I
information  
installing  
installing options  
D
K
© Copyright Lenovo 2009  
63  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
recovering  
recovery  
L
replacing  
M
memory module  
mouse  
S
N
security  
selecting  
O
service  
services  
setting  
settings  
P
password  
passwords  
power  
system  
system board  
R
64 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
66 User Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Part Number: 53Y9936  
Printed in USA  
(1P) P/N: 53Y9936  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Krups Convection Oven FEM3 User Manual
KWC Outdoor Shower Z505914700 User Manual
Lenovo Laptop 20CD0033US User Manual
Liebert Refrigerator PS024A User Manual
Liebherr Freezer 7080 904 00 User Manual
Lindy Computer Hardware 51082 User Manual
Linksys Switch SRW224 User Manual
Makita Cordless Drill 60921 User Manual
Makita Grinder GA4534 User Manual
Maytag Clothes Dryer W10562334A User Manual