Lenovo Computer Hardware 3425 User Manual
Hardware Maintenance Manual  
Machine Types: 3425, 3980, 5214, and 5354  
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Hardware Maintenance Manual  
Machine Types: 3425, 3980, 5214, and 5354  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Notes  
1. The Lenovo personal computer machine types 3425, 3980, 5214, and 5354 are certified to be sold and  
used only in Japan. All the information in this manual applies only to the foregoing machine types.  
2. Before using this information and the product it supports, be sure to read and understand the Chapter 2  
“Safety information” on page 3 and Appendix A “Notices” on page 101.  
Third Edition (December 2010)  
© Copyright Lenovo 2009, 2010.  
LENOVO products, data, computer software, and services have been developed exclusively at private expense and are  
sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to  
use, reproduction and disclosure.  
LIMITED AND RESTRICTED RIGHTS NOTICE: If products, data, computer software, or services are delivered pursuant  
a General Services Administration ″GSA″ contract, use, reproduction, or disclosure is subject to restrictions set forth  
in Contract No. GS-35F-05925.  
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Contents  
Chapter 1. About this manual . . . . . 1  
Setting, changing, and deleting a password  
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Important safety information .  
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Enabling or disabling a device  
Selecting a startup device .  
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Important information about replacing RoHS  
compliant FRUs . .  
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Selecting a temporary startup device .  
Selecting or changing the startup device  
Chapter 2. Safety information . . . . . 3  
sequence .  
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General safety .  
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5
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Exiting from the Setup Utility program  
Electrical safety .  
Voltage-selection switch .  
Safety inspection guide .  
Chapter 7. Symptom-to-FRU index . 45  
Hard disk drive boot error .  
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Handling electrostatic discharge-sensitive  
Diagnostic error codes  
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Beep symptoms .  
POST error codes  
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Grounding requirements .  
Safety notices (multi-lingual translations)  
Miscellaneous error messages  
Undetermined problems .  
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Chapter 3. General information. . . . 29  
Online Books folder.  
Lenovo ThinkVantage Tools  
ThinkVantage Productivity Center .  
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29  
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Chapter 8. Replacing FRUs. . . . . . 65  
Locations.  
Locating connectors on the front of your  
computer .  
Locating connectors on the rear of your  
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65  
Lenovo Welcome.  
Access Help  
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65  
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computer .  
Locating components .  
Locating parts on the system board  
Removing the computer cover  
Removing and reinstalling the front bezel .  
Installing or replacing a memory module  
Replacing the battery .  
Replacing the hard disk drive .  
Replacing the optical drive .  
Replacing the heat sink .  
Replacing the system fan assembly  
Replacing the microprocessor  
Replacing the system board  
Replacing the ac power adapter .  
Completing the parts replacement .  
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Additional information resources  
Specifications .  
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Chapter 4. General checkout . . . . . 33  
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Checking for power problems.  
Problem determination tips .  
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Chapter 5. Diagnostics . . . . . . . . 37  
Lenovo ThinkVantage Toolbox  
Lenovo System Toolbox .  
PC-Doctor for Rescue and Recovery .  
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PC-Doctor for DOS .  
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Creating a diagnostic disc  
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Running the diagnostic program from a  
diagnostic disc.  
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38  
Navigating through the diagnostics  
programs .  
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Chapter 9. FRU lists . . . . . . . . . 87  
Running tests .  
Machine Type 3425 .  
Machine Type 3980 .  
Machine Type 5214 .  
Machine Type 5354 .  
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87  
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Viewing the test log .  
Chapter 6. Using the Setup Utility . . 41  
Starting the Setup Utility program .  
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Viewing and changing settings  
Using passwords.  
Password considerations.  
Set User Password .  
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Chapter 10. Additional service  
information . . . . . . . . . . . . . . 99  
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Security features .  
Hardware controlled passwords .  
Operating system password  
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Change Supervisor Password .  
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© Copyright Lenovo 2009, 2010  
iii  
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Vital Product Data  
BIOS levels . .  
Updating (flashing) BIOS from a disc .  
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Automatic Power-On features .  
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Appendix A. Notices . . . . . . . . 101  
Television output notice .  
Trademarks . .  
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102  
102  
Recovering from a POST/BIOS update failure  
Power management  
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Automatic configuration and power interface  
(ACPI) BIOS .  
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100  
iv Hardware Maintenance Manual  
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Chapter 1. About this manual  
This manual contains service and reference information for ThinkCentre® computer machine types listed on  
the front cover. This manual is intended only for trained Service Providers who are familiar with Lenovo®  
computer products.  
Note: Be sure to read and understand the Chapter 2 “Safety information” on page 3 and Appendix A  
“Notices” on page 101 before using the information in this manual.  
This manual includes a complete Field Replaceable Unit (FRU) part number list for each machine  
type listed on the front cover. If you have Internet access, the FRU part numbers are also available  
at:http://www.lenovo.com/support  
Important safety information  
Be sure to read all caution and danger statements in this manual before performing any of the instructions.  
Veuillez lire toutes les consignes de type DANGER et ATTENTION du présent document avant d'exécuter  
les instructions.  
Lesen Sie unbedingt alle Hinweise vom Typ "ACHTUNG" oder "VORSICHT" in dieser Dokumentation, bevor  
Sie irgendwelche Vorgänge durchführen  
Leggere le istruzioni introdotte da ATTENZIONE e PERICOLO presenti nel manuale prima di eseguire una  
qualsiasi delle istruzioni  
Certifique-se de ler todas as instruções de cuidado e perigo neste manual antes de executar qualquer  
uma das instruções  
Es importante que lea todas las declaraciones de precaución y de peligro de este manual antes de seguir  
las instrucciones.  
Important information about replacing RoHS compliant FRUs  
RoHS, the Restriction of Hazardous Substances in Electrical and Electronic Equipment Directive  
(2002/95/EC) is a European Union legal requirement affecting the global electronics industry. RoHS  
requirements must be implemented on Lenovo products placed on the market and sold in the  
European Union after June, 2006. Products on the market before June, 2006 are not required to  
have RoHS compliant parts. If the parts are not compliant originally, replacement parts can also  
be noncompliant, but in all cases, if the parts are compliant, the replacement parts must also be  
compliant.  
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Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identified with unique  
FRU part numbers.  
Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliers  
to be ready to support Lenovo's requirements and schedule in the EU. Products sold in 2005 will contain  
some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo  
produces containing RoHS compliant parts.  
RoHS compliant ThinkCentre parts have unique FRU part numbers. Before or after June 2006, failed RoHS  
compliant parts must always be replaced using RoHS compliant FRUs, so only the FRUs identified as  
compliant in the system hardware maintenance manual manor direct substitutions for those FRUs can be  
used.  
Products marketed before June 2006  
Products marketed after June 2006  
Replacement FRU  
Must be RoHS  
Replacement FRU  
Can be Non-RoHS  
Can be RoHS  
Current or original part  
Non-RoHS  
Current or original part  
Must be RoHS  
Non-RoHS  
Non-RoHS  
Can substitute to RoHS  
Must be RoHS  
RoHS  
Note: A direct substitution is a part with a different FRU part number that is automatically shipped by the  
distribution center at the time of order.  
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Chapter 2. Safety information  
This chapter contains the safety information that you need to be familiar with before servicing a computer.  
General safety  
Follow these rules to ensure general safety:  
• Observe good housekeeping in the area of the machines during and after maintenance.  
• When lifting any heavy object:  
1. Ensure you can stand safely without slipping.  
2. Distribute the weight of the object equally between your feet.  
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.  
4. Lift by standing or by pushing up with your leg muscles; this action removes the strain from the  
muscles in your back. Do not attempt to lift any objects that weigh more than 16 kg (35 lb) or objects  
that you think are too heavy for you.  
• Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.  
• Before you start the machine, ensure that other service representatives and the customer's personnel are  
not in a hazardous position.  
• Place removed covers and other parts in a safe place, away from all personnel, while you are servicing  
the machine.  
• Keep your tool case away from walk areas so that other people will not trip over it.  
• Do not wear loose clothing that can be trapped in the moving parts of a machine. Ensure that your sleeves  
are fastened or rolled up above your elbows. If your hair is long, fasten it.  
• Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately  
8 centimeters (3 inches) from the end.  
• Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for your clothing. Remember:  
Metal objects are good electrical conductors.  
• Wear safety glasses when you are: hammering, drilling, soldering, cutting wire, attaching springs, using  
solvents, or working in any other conditions that might be hazardous to your eyes.  
• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device  
that is worn or defective.  
• Reinstall all covers correctly before returning the machine to the customer.  
Electrical safety  
CAUTION:  
Electrical current from power, telephone, and communication cables can be hazardous. To avoid  
personal injury or equipment damage, disconnect the attached power cords, telecommunication  
systems, networks, and modems before you open the server/workstation covers, unless instructed  
otherwise in the installation and configuration procedures.  
Observe the following rules when working on electrical equipment.  
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Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft  
material that does not insulate you when working with live electrical currents. Many customers have, near  
their equipment, rubber floor mats that contain small conductive fibers to decrease electrostatic discharges.  
Do not use this type of mat to protect yourself from an electric shock.  
• Find the room emergency power-off (EPO) switch, disconnecting switch, or electrical outlet. If an electrical  
accident occurs, you can then operate the switch or unplug the power cord quickly.  
• Do not work alone under hazardous conditions or near equipment that has hazardous voltages.  
• Disconnect all power before:  
– Performing a mechanical inspection  
– Working near power supplies  
– Removing or installing Field Replaceable Units (FRU)  
• Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer  
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.  
• If you need to work on a machine that has exposed electrical circuits, observe the following precautions:  
– Ensure that another person, familiar with the power-off controls, is near you. Remember: Another  
person must be there to switch off the power, if necessary.  
– Use only one hand when working with powered-on electrical equipment; keep the other hand in your  
pocket or behind your back. Remember: There must be a complete circuit to cause an electric shock.  
By observing the above rule, you may prevent a current from passing through your body.  
– When using a tester, set the controls correctly and use the approved probe leads and accessories for  
that tester.  
– Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as  
metal floor strips and machine frames.  
Observe the special safety precautions when you work with very high voltages; these instructions are in  
the safety sections of maintenance information. Use extreme care when measuring high voltages.  
• Regularly inspect and maintain your electrical hand tools for safe operational condition.  
• Do not use worn or broken tools and testers.  
• Never assume that power has been disconnected from a circuit. First, check that it has been powered-off.  
• Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,  
nongrounded power extension cables, power surges, and missing safety grounds.  
• Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is  
conductive; such touching can cause personal injury and machine damage.  
• Do not service the following parts with the power on when they are removed from their normal operating  
places in a machine:  
– Power supply units  
– Pumps  
– Blowers and fans  
– Motor generators  
and similar units. (This practice ensures correct grounding of the units.)  
• If an electrical accident occurs:  
– Use caution; do not become a victim yourself.  
– Switch off power.  
– Send another person to get medical aid.  
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Voltage-selection switch  
Some computers are equipped with a voltage-selection switch located near the power-cord connection  
point on the computer. If your computer has a voltage-selection switch, ensure that you set the switch to  
match the voltage available at your electrical outlet. Setting the voltage-selection switch incorrectly can  
cause permanent damage to the computer.  
If your computer does not have a voltage-selection switch, your computer is designed to operate only at the  
voltage provided in the country or region where the computer was originally purchased.  
If you relocate your computer to another country, be aware of the following:  
• If your computer does not have a voltage-selection switch, do not connect the computer to an electrical  
outlet until you have verified that the voltage provided is the same as it was in the country or region  
where the computer was originally purchased.  
• If your computer has a voltage-selection switch, do not connect the computer to an electrical outlet until  
you have verified that the voltage-selection switch is set to match the voltage provided in that country  
or region.  
If you are not sure of the voltage provided at your electrical outlet, contact your local electric company or  
refer to official Web sites or other literature for travelers to the country or region where you are located.  
Safety inspection guide  
The intent of this inspection guide is to assist you in identifying potentially unsafe conditions on these  
products. Each machine, as it was designed and built, had required safety items installed to protect users  
and service personnel from injury. This guide addresses only those items. However, good judgment should  
be used to identify potential safety hazards due to attachment of features or options not covered by this  
inspection guide.  
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and  
whether you can continue without first correcting the problem.  
Consider these conditions and the safety hazards they present:  
• Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal  
electrical shock).  
• Explosive hazards, such as a damaged CRT face or bulging capacitor  
• Mechanical hazards, such as loose or missing hardware  
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and  
the power cord disconnected.  
Checklist:  
1. Check exterior covers for damage (loose, broken, or sharp edges).  
2. Power-off the computer. Disconnect the power cord.  
3. Check the power cord for:  
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground  
continuity for 0.1 ohm or less between the external ground pin and frame ground.  
b. The power cord should be the appropriate type as specified in the parts listings.  
c. Insulation must not be frayed or worn.  
4. Remove the cover.  
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5
   
5. Check for any obvious alterations. Use good judgment as to the safety of any alterations.  
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or  
other liquids, or signs of fire or smoke damage.  
7. Check for worn, frayed, or pinched cables.  
8. Check that the power-supply cover fasteners (screws or rivets) have not been removed or tampered with.  
Handling electrostatic discharge-sensitive devices  
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to  
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects.  
Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the  
person handling the part are all at the same charge.  
1. Use product-specific ESD procedures when they exceed the requirements noted here.  
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective.  
When handling ESD-sensitive parts:  
• Keep the parts in protective packages until they are inserted into the product.  
• Avoid contact with other people while handling the part.  
• Wear a grounded wrist strap against your skin to eliminate static on your body.  
• Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even when  
you are wearing a wrist strap.  
• Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially  
useful when handling ESD-sensitive devices.  
• Select a grounding system, such as those listed below, to provide protection that meets the specific  
service requirement.  
Note: The use of a grounding system is desirable but not required to protect against ESD damage.  
– Attach the ESD ground clip to any frame ground, ground braid, or green-wire ground.  
– Use an ESD common ground or reference point when working on a double-insulated or  
battery-operated system. You can use coax or connector-outside shells on these systems.  
– Use the round ground-prong of the ac plug on ac-operated computers.  
Grounding requirements  
Electrical grounding of the computer is required for operator safety and correct system function. Proper  
grounding of the electrical outlet can be verified by a certified electrician.  
Safety notices (multi-lingual translations)  
The caution and danger safety notices in this section are provided in the following languages:  
• English  
• Arabic  
• Brazilian/Portuguese  
• Chinese (simplified)  
• Chinese (traditional)  
• French  
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• German  
• Hebrew  
• Italian  
• Korean  
• Spanish  
DANGER  
Electrical current from power, telephone and communication cables is hazardous.  
To avoid a shock hazard:  
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration  
of this product during an electrical storm.  
• Connect all power cords to a properly wired and grounded electrical outlet.  
• Connect to properly wired outlets any equipment that will be attached to this product.  
• When possible, use one hand only to connect or disconnect signal cables.  
• Never turn on any equipment when there is evidence of fire, water, or structural damage.  
• Disconnect the attached power cords, telecommunications systems, networks, and modems  
before you open the device covers, unless instructed otherwise in the installation and configuration  
procedures.  
• Connect and disconnect cables as described in the following tables when installing, moving, or  
opening covers on this product or attached devices.  
To Connect  
To Disconnect  
1. Turn everything OFF.  
1. Turn everything OFF.  
2. First, attach all cables to devices.  
3. Attach signal cables to connectors.  
4. Attach power cords to outlet.  
5. Turn device ON.  
2. First, remove power cords from outlet.  
3. Remove signal cables from connectors.  
4. Remove all cables from devices.  
CAUTION:  
When replacing the lithium battery, use only Part Number 45C1566 or an equivalent type battery  
recommended by the manufacturer. If your system has a module containing a lithium battery, replace  
it only with the same module type made by the same manufacturer. The battery contains lithium and  
can explode if not properly used, handled, or disposed of. Do not:  
• Throw or immerse into water  
• Heat to more than 100°C (212°F)  
• Repair or disassemble  
Dispose of the battery as required by local ordinances or regulations.  
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7
CAUTION:  
When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are  
installed, note the following:  
• Do not remove the covers. Removing the covers of the laser product could result in exposure to  
hazardous laser radiation. There are no serviceable parts inside the device.  
• Use of controls or adjustments or performance of procedures other than those specified herein  
might result in hazardous radiation exposure.  
DANGER  
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following:  
Laser radiation when open. Do not stare into the beam, do not view directly with optical  
instruments, and avoid direct exposure to the beam.  
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
CAUTION:  
Use safe practices when lifting.  
CAUTION:  
The power control button on the device and the power switch on the power supply do not turn off  
the electrical current supplied to the device. The device also might have more than one power  
cord. To remove all electrical current from the device, ensure that all power cords are disconnected  
from the power source.  
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9
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs)  
≥55 kg (121.2 lbs)  
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PERIGO  
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A corrente elétrica proveniente de cabos de alimentação, de telefone e de comunicações é perigosa.  
Para evitar risco de choque elétrico:  
• Não conecte nem desconecte nenhum cabo ou execute instalação, manutenção ou reconfiguração  
deste produto durante uma tempestade com raios.  
• Conecte todos os cabos de alimentação a tomadas elétricas corretamente instaladas e aterradas.  
• Todo equipamento que for conectado a este produto deve ser conectado a tomadas corretamente  
instaladas.  
• Quando possível, utilize apenas uma das mãos para conectar ou desconectar cabos de sinal.  
• Nunca ligue nenhum equipamento quando houver evidência de fogo, água ou danos estruturais.  
• Antes de abrir tampas de dispositivos, desconecte cabos de alimentação, sistemas de telecomunicação,  
redes e modems conectados, a menos que especificado de maneira diferente nos procedimentos de  
instalação e configuração.  
• Conecte e desconecte os cabos conforme descrito na tabela apresentada a seguir ao instalar, mover ou  
abrir tampas deste produto ou de dispositivos conectados.  
Para Conectar:  
Para Desconectar:  
1. DESLIGUE Tudo.  
1. DESLIGUE Tudo.  
2. Primeiramente, conecte todos os cabos aos  
dispositivos.  
2. Primeiramente, remova os cabos de alimentação das  
tomadas.  
3. Conecte os cabos de sinal aos conectores.  
4. Conecte os cabos de alimentação às tomadas.  
5. LIGUE os dispositivos.  
3. Remova os cabos de sinal dos conectores.  
4. Remova todos os cabos dos dispositivos.  
CUIDADO:  
Ao substituir a bateria de lítio, utilize apenas uma bateria com Número de Peça 45C1566 ou um tipo  
de bateria equivalente recomendado pelo Se o seu sistema possui um módulo com uma bateria de  
lítio, substitua-o apenas por um módulo do mesmo tipo e do mesmo fabricante. A bateria contém lítio  
e pode explodir se não for utilizada, manuseada ou descartada de maneira correta.  
Não:  
• Jogue ou coloque na água  
• Aqueça a mais de 100°C (212°F)  
• Conserte nem desmonte  
Descarte a bateria conforme requerido pelas leis ou regulamentos locais.  
PRECAUCIÓN:  
Quando produtos a laser (como unidades de CD-ROMs, unidades de DVD-ROM, dispositivos de fibra ótica  
ou transmissores) estiverem instalados, observe o seguinte:  
Chapter 2. Safety information 11  
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• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição  
prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo.  
• A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aqui  
pode resultar em exposição prejudicial à radiação.  
PERIGO  
Alguns produtos a laser contêm diodo de laser integrado da Classe 3A ou da Classe 3B. Observe o seguinte:  
Radiação a laser quando aberto. Não olhe diretamente para o feixe a olho nu ou com instrumentos ópticos e  
evite exposição direta ao feixe.  
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
CUIDADO:  
Utilize procedimentos de segurança para levantar equipamentos.  
CUIDADO:  
O botão de controle de alimentação do dispositivo e o botão para ligar/desligar da fonte de alimentação  
não desligam a corrente elétrica fornecida ao dispositivo. O dispositivo também pode ter mais de um cabo  
de alimentação. Para remover toda a corrente elétrica do dispositivo, assegure que todos os cabos de  
alimentação estejam desconectados da fonte de alimentação.  
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Chapter 2. Safety information 15  
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DANGER  
Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenter  
un danger.  
Pour éviter tout risque de choc électrique :  
• Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration  
de ce produit au cours d'un orage.  
• Branchez tous les cordons d'alimentation sur un socle de prise de courant correctement câblé et mis à la  
terre.  
• Branchez sur des socles de prise de courant correctement câblés tout équipement connecté à ce produit.  
• Lorsque cela est possible, n'utilisez qu'une seule main pour connecter ou déconnecter les câbles  
d'interface.  
• Ne mettez jamais un équipement sous tension en cas d'incendie ou d'inondation, ou en présence de  
dommages matériels.  
• Avant de retirer les carters de l'unité, mettez celle-ci hors tension et déconnectez ses cordons  
d'alimentation, ainsi que les câbles qui la relient aux réseaux, aux systèmes de télécommunication et aux  
modems (sauf instruction contraire mentionnée dans les procédures d'installation et de configuration).  
• Lorsque vous installez, que vous déplacez, ou que vous manipulez le présent produit ou des périphériques  
qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les  
différents cordons.  
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Connexion  
Déconnexion  
1. Mettez les unités HORS TENSION.  
1. Mettez les unités HORS TENSION.  
2. Commencez par brancher tous les cordons sur les  
unités.  
2. Débranchez les cordons d'alimentation des prises.  
3. Débranchez les câbles d'interface des connecteurs.  
4. Débranchez tous les câbles des unités.  
3. Branchez les câbles d'interface sur des connecteurs.  
4. Branchez les cordons d'alimentation sur des prises.  
5. Mettez les unités SOUS TENSION.  
ATTENTION:  
Remplacer la pile au lithium usagée par une pile de référence identique exclusivement, (référence  
45C1566), ou suivre les instructions du fabricant qui en définit les équivalences. Si votre système est  
doté d'un module contenant une pile au lithium, vous devez le remplacer uniquement par un module  
identique, produit par le même fabricant. La pile contient du lithium et peut exploser en cas de  
mauvaise utilisation, de mauvaise manipulation ou de mise au rebut inappropriée.  
Ne pas :  
• la jeter à l'eau,  
• l'exposer à des températures supérieures à 100°C,  
• chercher à la réparer ou à la démonter.  
Ne pas mettre la pile à la poubelle. Pour la mise au rebut, se reporter à la réglementation en vigueur.  
ATTENTION:  
Si des produits à laser (tels que des unités de CD-ROM, de DVD-ROM, des unités à fibres optiques, ou  
des émetteurs) sont installés, prenez connaissance des informations suivantes :  
• Ne retirez pas le carter. En ouvrant l'unité de CD-ROM ou de DVD-ROM, vous vous exposez au  
rayonnement dangereux du laser. Aucune pièce de l'unité n'est réparable.  
• Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et  
d'utilisation des commandes, ainsi que les procédures décrites dans le présent manuel.  
DANGER  
Certains produits à laser contiennent une diode à laser intégrée de classe 3A ou 3B. Prenez  
connaissance des informations suivantes:  
Rayonnement laser lorsque le carter est ouvert. Evitez toute expositiondirecte au rayon laser. Evitez  
de regarder fixement le faisceau ou del'observer à l'aide d'instruments optiques.  
Chapter 2. Safety information 17  
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≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
ATTENTION:  
Soulevez la machine avec précaution.  
ATTENTION:  
L'interrupteur de contrôle d'alimentation de l'unité et l'interrupteur dubloc d'alimentation ne coupent  
pas le courant électrique alimentantl'unité. En outre, le système peut être équipé de plusieurs  
cordonsd'alimentation. Pour mettre l'unité hors tension, vous devez déconnectertous les cordons  
de la source d'alimentation.  
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VORSICHT  
An Netz-, Telefon- und Datenleitungen können gefährliche Spannungen anliegen.  
Aus Sicherheitsgründen:  
• Bei Gewitter an diesem Gerät keine Kabel anschließen oder lösen. Ferner keine Installations-,  
Wartungs- oder Rekonfigurationsarbeiten durchführen.  
• Gerät nur an eine Schutzkontaktsteckdose mit ordnungsgemäß geerdetem Schutzkontakt  
anschließen.  
• Alle angeschlossenen Geräte ebenfalls an Schutzkontaktsteckdosen mit ordnungsgemäß  
geerdetem Schutzkontakt anschließen.  
• Die Signalkabel nach Möglichkeit einhändig anschließen oder lösen, um einen Stromschlag durch  
Berühren von Oberflächen mit unterschiedlichem elektrischem Potenzial zu vermeiden.  
• Geräte niemals einschalten, wenn Hinweise auf Feuer, Wasser oder Gebäudeschäden vorliegen.  
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• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerken  
und Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- und  
Konfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind.  
• Zum Installieren, Transportieren und Öffnen der Abdeckungen des Computers oder der  
angeschlossenen Einheiten die Kabel gemäß der folgenden Tabelle anschließen und abziehen.  
Zum Anschließen der Kabel gehen Sie wie folgt vor  
Zum Abziehen der Kabel gehen Sie wie folgt vor  
1. Schalten Sie alle Einheiten AUS.  
1. Schalten Sie alle Einheiten AUS.  
2. Schließen Sie erst alle Kabel an die Einheiten an.  
3. Schließen Sie die Signalkabel an die Buchsen an.  
4. Schließen Sie die Netzkabel an die Steckdose an.  
5. Schalten Sie die Einheit EIN.  
2. Ziehen Sie zuerst alle Netzkabel aus den  
Netzsteckdosen.  
3. Ziehen Sie die Signalkabel aus den Buchsen.  
4. Ziehen Sie alle Kabel von den Einheiten ab.  
CAUTION:  
Eine verbrauchte Lithiumbatterie nur durch eine Batterie mit der Teilenummer 45C1566 oder eine  
gleichwertige, vom Hersteller empfohlene Batterie ersetzen. Enthält das System ein Modul mit einer  
Lithiumbatterie, dieses nur durch ein Modul desselben Typs und von demselben Hersteller ersetzen.  
Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung  
explodieren.  
Die Batterie nicht:  
• mit Wasser in Berührung bringen.  
• über 100 C erhitzen.  
• reparieren oder zerlegen.  
Die örtlichen Bestimmungen für die Entsorgung von Sondermüll beachten.  
ACHTUNG:  
Bei der Installation von Lasergeräten (wie CD-ROM-Laufwerken, DVD- aufwerken, Einheiten mit  
Lichtwellenleitertechnik oder Sendern) Folgendes beachten:  
• Die Abdeckungen nicht entfernen. Durch Entfernen der Abdeckungen des Lasergeräts können  
gefährliche Laserstrahlungen freigesetzt werden. Das Gerät enthält keine zu wartenden Teile.  
• Werden Steuerelemente, Einstellungen oder Durchführungen von Prozeduren anders als hier  
angegeben verwendet, kann gefährliche Laserstrahlung auftreten.  
VORSICHT  
Einige Lasergeräte enthalten eine Laserdiode der Klasse 3A oder 3B. Beachten Sie Folgendes:  
Chapter 2. Safety information 19  
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Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegel  
verwenden. Strahlungsbereich meiden.  
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
ACHTUNG:  
Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.  
ACHTUNG:  
Mit dem Netzschalter an der Einheit und am Netzteil wird die Stromversorgung für die Einheit  
nicht unterbrochen. Die Einheit kann auch mit mehreren Netzkabeln ausgestattet sein. Um die  
Stromversorgung für die Einheit vollständig zu unterbrechen, müssen alle zum Gerät führenden  
Netzkabel vom Netz getrennt werden.  
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Chapter 2. Safety information 21  
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PERICOLO  
La corrente elettrica proveniente dai cavi di alimentazione, del telefono e di comunicazione può essere  
pericolosa.  
Per evitare il rischio di scosse elettriche:  
• Non collegare o scollegare qualsiasi cavo oppure effettuare l'installazione, la manutenzione o la  
riconfigurazione del prodotto durante un temporale.  
• Collegare tutti i fili elettrici a una presa di alimentazione correttamente cablata e dotata di messa a  
terra.  
• Collegare alle prese elettriche appropriate tutte le apparecchiature che verranno utilizzate per  
questo prodotto.  
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• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale.  
• Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o danno  
strutturale.  
• Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima di  
aprire i coperchi del dispositivo, salvo istruzioni contrarie relative alle procedure di installazione e  
configurazione.  
• Collegare e scollegare i cavi come descritto nella seguente tabella quando vengono effettuate  
operazioni di installazione, spostamento o apertura dei coperchi di questo prodotto o delle unità  
collegate.  
Per collegarsi  
Per scollegarsi  
1. SPEGNERE le apparecchiature.  
2. Innanzitutto, collegare tutti i cavi alle unità.  
3. Collegare i cavi di segnale ai connettori.  
4. Collegare i cavi di alimentazione alla presa.  
5. Accendere l'unità.  
1. SPEGNERE le apparecchiature.  
2. Innanzitutto, rimuovere i cavi di alimentazione dalla  
presa.  
3. Rimuovere i cavi di segnale dai connettori.  
4. Rimuovere tutti i cavi dalle unità.  
ATTENZIONE:  
Quando si sostituisce la batteria al litio, utilizzare solo il Numero parte 45C1566 o un tipo di batteria  
equivalente consigliato dal produttore. Se sul sistema è presente un modulo che contiene una batteria  
al litio, sostituirlo solo con un tipo di modulo dello stesso tipo della stessa casa di produzione. La  
batteria contiene litio e può esplodere se usata, maneggiata o smaltita in modo non corretto.  
Non:  
• Gettare o immergere la batteria nell'acqua  
• Riscaldarla ad una temperatura superiore ai 100 gradi C (212 gradi F)  
• Smontarla, ricaricarla o tentare di ripararla  
Le batterie usate vanno smaltite in accordo alla normativa in vigore (DPR 915/82 e successive  
disposizioni e disposizioni locali).  
ATTENZIONE:  
Quando vengono installati prodotti laser (quali CD-ROM, unità DVD-ROM, unità a fibre ottiche o  
trasmittenti), tener presente quanto segue:  
• Non rimuovere gli sportelli. L'apertura di un'unità laser può determinare l'esposizione a radiazioni  
laser pericolose. All'interno dell'unità non vi sono parti su cui effettuare l'assistenza tecnica.  
• L'utilizzo di controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale  
possono provocare l'esposizione a radiazioni pericolose.  
Chapter 2. Safety information 23  
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PERICOLO  
Alcune unità laser contengono un diodo laser di Classe 3A o Classe 3B. Tener presente quanto segue:  
Aprendo l'unità vengono emesse radiazioni laser. Non fissare il fascio, non guardarlo direttamente  
con strumenti ottici ed evitare l'esposizione al fascio.  
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
ATTENZIONE:  
Prestare attenzione nel sollevare l'apparecchiatura.  
ATTENZIONE:  
Il pulsante di controllo dell'alimentazione presente sull'unità e l'interruttore dell'alimentatore non  
disattivano l'alimentazione corrente fornita all'unità. E' possibile che l'unità disponga di più cavi di  
alimentazione. Per disattivare l'alimentazione dall'unità, accertarsi che tutti i cavi di alimentazione  
siano scollegati dalla fonte di alimentazione.  
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Chapter 2. Safety information 25  
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PELIGRO  
La corriente eléctrica procedente de cables de alimentación, teléfonos y cables de comunicación puede  
ser peligrosa.  
Para evitar el riesgo de descarga eléctrica:  
• No conecte ni desconecte los cables ni realice ninguna tarea de instalación, mantenimiento o  
reconfiguración de este producto durante una tormenta eléctrica.  
• Conecte todos los cables de alimentación a tomas de corriente debidamente cableadas y  
conectadas a tierra.  
• Cualquier equipo que se conecte a este producto también debe conectarse a tomas de corriente  
debidamente cableadas.  
• Siempre que sea posible, utilice una sola mano para conectar o desconectar los cables de señal.  
• No encienda nunca un equipo cuando hay señales de fuego, agua o daños estructurales.  
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• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y los  
módems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique lo  
contrario en los procedimientos de instalación y configuración.  
• Conecte y desconecte los cables, como se describe en la tabla siguiente, cuando instale, mueva o  
abra las cubiertas de este producto o de los dispositivos conectados.  
Para conectar  
Para desconectar  
1. APÁGUELO todo.  
1. APÁGUELO todo.  
2. En primer lugar, conecte todos los cables a los  
dispositivos.  
2. En primer lugar, desenchufe los cables de alimentación  
de las tomas de corriente.  
3. Conecte los cables de señal a los conectores.  
3. Desconecte los cables de señal de los conectores.  
4. Desconecte todos los cables de los dispositivos.  
4. Enchufe los cables de alimentación a las tomas de  
corriente.  
5. Encienda el dispositivo.  
PRECAUCIÓN:  
Cuando sustituya una batería de litio, utilice solamente una batería número de pieza 45C1566 u otra  
de tipo equivalente recomendada por el fabricante. Si su sistema dispone de un módulo que contiene  
una batería de litio, reemplácelo sólo con el mismo tipo de módulo, del mismo fabricante. La batería  
contiene litio y puede explotar si no se utiliza, manipula o desecha correctamente.  
No debe:  
• Arrojarla al agua o sumergirla en ella  
• Exponerla a temperaturas superiores a 100°C (212°F)  
• Repararla o desmontarla  
Deshágase de la batería según especifiquen las leyes o normas locales.  
PRECAUCIÓN:  
Cuando haya productos láser (como unidades de CD-ROM, unidades de DVD, dispositivos de fibra  
óptica o transmisores) instalados, tenga en cuenta lo siguiente:  
• No quite las cubiertas. Si quita las cubiertas del producto láser, podría quedar expuesto a radiación  
láser peligrosa. Dentro del dispositivo no existe ninguna pieza que requiera servicio técnico.  
• Si usa controles o ajustes o realiza procedimientos que no sean los especificados aquí, podría  
exponerse a radiaciones peligrosas.  
PELIGRO  
Chapter 2. Safety information 27  
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Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta lo  
siguiente:  
Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera con  
instrumentos ópticos, y evite exponerse directamente al rayo láser.  
≥18 kg (37 lbs)  
≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs)  
PRECAUCIÓN:  
Adopte procedimientos seguros al levantar el equipo.  
PRECAUCIÓN:  
El botón de control de alimentación del dispositivo y el interruptor de alimentación de la fuente de  
alimentación no desconectan la corriente eléctrica suministrada al dispositivo. Además, el dispositivo  
podría tener más de un cable de alimentación. Para suprimir toda la corriente eléctrica del dispositivo,  
asegúrese de que todos los cables de alimentación estén desconectados de la toma de corriente.  
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Chapter 3. General information  
This chapter provides general information that you can use to access useful resources relating to your  
computing needs.  
Online Books folder  
The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide, which provides  
information about your computer to help you set up, use, and maintain your computer. It requires no  
Internet access to view the publication.  
To view the publications, click Start → All Programs → Online Books → Online Books, then double-click  
the appropriate publication for your computer. The publications are also available on the Lenovo Support  
Web site at:http://www.lenovo.com/support  
Notes:  
1. The publications are in Portable Document Format (PDF). To view the publications, you need to have  
the Adobe Reader program preinstalled on your computer. If the Adobe Reader program has not been  
installed on your computer, a message will appear when you attempt to view the PDF file and you will be  
guided through the Adobe Reader program installation.  
2. The publications are available in other languages on the Lenovo Support Web site  
at:http://www.lenovo.com/support  
3. If you want to install a different language version of the Adobe Reader program rather than the version  
preinstalled on your computer, download the language version you want from the Adobe Web site  
at:http://www.adobe.com  
Lenovo ThinkVantage Tools  
The Lenovo ThinkVantage® Tools program guides you to a host of information sources and provides easy  
access to various tools to help you work more easily and securely.  
Note: The Lenovo ThinkVantage Tools program is only available on computers preinstalled with the  
Microsoft® Windows® 7 operating system from Lenovo.  
To access the Lenovo ThinkVantage Tools program, click Start → All Programs → Lenovo ThinkVantage  
Tools.  
ThinkVantage Productivity Center  
The ThinkVantage Productivity Center program contains information sources and tools designed to make  
computing easy and secure. It provides easy access to various technologies, such as:  
• Password Manager  
• Power Manager  
• Product Recovery  
• Rescue and Recovery®  
• System Update  
Note: The ThinkVantage Productivity Center program is only available on computers preinstalled with the  
Microsoft Windows Vista® operating system or the Microsoft Windows XP operating system from Lenovo.  
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To access the ThinkVantage Productivity Center program, click Start → All Programs → ThinkVantage  
→ Productivity Center.  
Lenovo Welcome  
The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you  
through some important setup tasks to help you make the most of your computer.  
Note: The Lenovo Welcome program is only available on computers preinstalled with Windows 7 or  
Windows Vista from Lenovo.  
Access Help  
The Access Help information system provides information about getting started, doing basic tasks,  
customizing settings for your personal preference, protecting data, expanding and upgrading, and  
troubleshooting.  
• To open the Access Help information system on Windows 7, click Start → Help and Support → Lenovo  
Access Help.  
• To open the Access Help information system on Windows Vista or Windows XP, click Start → All  
Programs → ThinkVantage → Access Help.  
After you have opened the Access Help information system, use the left panel to make a selection from the  
Contents tab or the Index tab, or use the Search tab to find a particular word or phrase.  
Additional information resources  
If you have Internet access, the most up-to-date information for your computer is available  
at:http://www.lenovo.com/support  
You can find the following information:  
• Customer Replaceable Unit (CRU) installation or replacement instructions  
• Downloads and drivers  
• Parts information  
• Publications  
• Troubleshooting information  
• Links to other useful sources of information  
Specifications  
This section lists the physical specifications for your computer.  
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Dimensions  
Width: 286 mm (11.26 inches)  
Height: 82.5 mm (3.25 inches)  
Depth: 235.5 mm (9.27 inches)  
Weight  
Maximum configuration as shipped: 4.18 kg (9.22 lbs)  
Environment  
• Air temperature:  
Operating: 10° to 35°C (50° to 95°F)  
Non-operating: -40° to 60°C (-40° to 140°F) (with package)  
Non-operating: -10° to 60°C (14° to 140°F) (without package)  
• Humidity:  
Operating: 20% to 80% (10% per hour, non condensing)  
Non-operating: 20% to 90% (10% per hour, non condensing)  
• Maximum altitude:  
Operating: -50 to 10 000 ft (-15.2 to 3 048 m)  
Non-operating: -50 to 35 000 ft (-15.2 to 10 668 m)  
Electrical input  
• Input voltage:  
– Low range:  
Minimum: 100 V ac  
Maximum: 127 V ac  
Input frequency range: 50 to 60 Hz  
– High range:  
Minimum: 200 V ac  
Maximum: 240 V ac  
Input frequency range: 50 to 60 Hz  
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Chapter 4. General checkout  
Attention  
The drives in the computer you are servicing might have been rearranged or the drive startup sequence might  
has been changed. Be extremely careful during write operations such as copying, saving, or formatting.  
Data or programs can be overwritten if you select an incorrect drive.  
General error messages appear if a problem or conflict is found by an application program, the operating  
system, or both. For the explanation of these messages, refer to the information supplied with that software  
package.  
Before replacing any a FRU, make sure that the latest level of Basic Input Output System (BIOS) is installed  
on your computer. A down-level BIOS might cause false errors and unnecessary replacement of the system  
board. For more information on how to determine and obtain the latest level BIOS, see “BIOS levels”  
on page 99.  
Use the following procedure to help you determine the cause of a problem:  
1. Turn off all attached external devices and the computer.  
2. Check all cables and power cords.  
3. Set all display controls to the middle position.  
4. Turn on all attached external devices and the computer.  
• Look for the displayed error codes  
• Listen for the beep codes  
• Look for readable instructions or a main menu on the display.  
If you do not receive the correct response, proceed to step 5 on page 33.  
If you do receive the correct response, run the diagnostics. See “Running the diagnostic program  
from a diagnostic disc” on page 38.  
5. Check the following conditions and follow the instructions:  
• If you hear beep codes during power-on self-test (POST), go to “Beep symptoms” on page 61.  
• If the computer displays a POST error, go to “POST error codes” on page 61.  
• If the computer hangs and no error is displayed, go to “Power problems” on page 33.  
Checking for power problems  
If the computer does not turn on when the power switch is pressed, use the following procedure to help  
you solve the problem:  
1. Press the power switch to turn on the computer. Check the power indicator light-emitting diode (LED)  
next to the power switch.  
• If the LED is illuminated (on), the computer power is OK. Attempt to run the diagnostics. See  
“Running the diagnostic program from a diagnostic disc” on page 38.  
• If the LED is not illuminated (off), go to step .  
2. Check the status of the power indicator LED on the ac/dc power adapter.  
• If the LED is illuminated (on), go to step .  
• If the LED is not illuminated (off), go to the next step .  
3. Verify that the power cord is correctly connected to an ac power outlet.  
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4. Verify that you are using a working ac power outlet. Plug another device into the outlet or contact the  
power company or supplier to verify that the outlet is working correctly.  
5. Check the power cord continuity.  
6. Replace the ac/dc power adapter.  
7. Verify that the power cord of the ac/dc power adapter is correctly connected to the computer. See  
“Locating connectors on the rear of your computer” on page 65.  
8. Removing the computer cover. See “Removing the computer cover” on page 68.  
9. Check the power switch/LED assembly connector on the system board. See “Locating parts on the  
system board” on page 67. Reseat the cable from the power switch/LED assembly to the system board.  
10. Replace the power switch/LED assembly.  
11. Replace the system board. See “Replacing the system board” on page 82.  
Problem determination tips  
Due to the variety of hardware and software combinations that can be encountered, use the following  
information to help you on problem determination. If possible, have this information available when  
requesting assistance from Service Support and Engineering functions.  
• Machine type and model  
• Microprocessor or hard disk drive upgrades  
• Failure symptom  
– Do diagnostics indicate a failure?  
– What, when, where, single, or multiple systems?  
– Is the failure repeatable?  
– Has this configuration ever worked?  
– If it has been working, what changes were made prior to it failing?  
– Is this the original reported failure?  
• Diagnostics version  
– Type and version level  
• Hardware configuration  
– Print (print screen) configuration currently in use  
– BIOS level  
• Operating system software  
– Type and version level  
Notes: To eliminate confusion, identical systems are considered identical only if they:  
1. Are the exact machine type and models  
2. Have the same BIOS level  
3. Have the same adapters/attachments in the same locations  
4. Have the same address jumpers/terminators/cabling  
5. Have the same software versions and levels  
6. Have the same Diagnostic diskettes (version)  
7. Have the same configuration options set in the system  
8. Have the same setup for the operating-system-controlled files  
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Comparing the configuration and software setup between “working and non-working” systems will often  
lead to problem resolution.  
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Chapter 5. Diagnostics  
Diagnostic programs are used to test hardware components of your computer and report  
operating-system-controlled settings that can cause hardware failures. There are two programs preinstalled  
on your computer to help you diagnose computer problems:  
• Lenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used  
when you are running the Windows operating system)  
• PC-Doctor for Rescue and Recovery (used when your Windows operating system does not start)  
Notes:  
1. You can also download the PC-Doctor for DOS diagnostic program  
from:http://www.lenovo.com/supportSee “PC-Doctor for DOS” on page 38 for detailed information.  
2. If you are unable to isolate and repair the problem yourself after running the diagnostic programs,  
save and print the log files created by the diagnostic programs. You will need the log files when you  
speak to a Lenovo technical support representative.  
Lenovo ThinkVantage Toolbox  
Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with Windows  
7 from Lenovo.  
The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security,  
diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get  
more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage  
Toolbox program to test devices, diagnose problems, create bootable diagnostic media, update system  
drivers, and review system information.  
To diagnose the computer problems by using the Lenovo ThinkVantage Toolbox program, click Start → All  
Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics → Diagnostics. Follow  
the instructions on the screen.  
For additional information about running the Lenovo ThinkVantage Toolbox program, refer to the help  
system of the Lenovo ThinkVantage Toolbox program.  
Lenovo System Toolbox  
Note: The Lenovo System Toolbox program is only available on computers preinstalled with Windows Vista  
or Windows XP from Lenovo.  
The Lenovo System Toolbox is a diagnostic program that works through the Windows operating system and  
enables you to view symptoms and solutions for computer problems, access the Lenovo troubleshooting  
center, update system drivers, and review system information.  
To run the Lenovo System Toolbox program, click Start → All Programs → Lenovo Services → Lenovo  
System Toolbox. Follow the instructions on the screen. For additional information about running the Lenovo  
System Toolbox program, refer to the help system of the Lenovo System Toolbox program.  
The Lenovo System Toolbox program also has problem determination aids that determine software and  
usage problems.  
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PC-Doctor for Rescue and Recovery  
The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace  
on each Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to  
start the Windows operating system.  
To run the PC-Doctor for Rescue and Recovery program from the Rescue and Recovery workspace, do  
the following:  
1. Turn off the computer.  
2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a  
logo screen, stop pressing the F11 key. The Rescue and Recovery workspace opens after a short delay.  
3. From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery →  
Diagnose hardware. The PC-Doctor for Rescue and Recovery diagnostic program opens.  
4. Select the diagnostic test you want to run. Then, follow the instructions on the screen.  
For additional information about running the PC-Doctor for Rescue and Recovery program, refer to the  
PC-Doctor for Rescue and Recovery help system.  
Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace,  
you can run the PC-Doctor for Rescue and Recovery diagnostic program after using a rescue medium  
to recover the computer from failures and gaining access to the Rescue and Recovery workspace. See  
“Creating and using rescue media” in your ThinkCentre User Guide.  
PC-Doctor for DOS  
You can also download the latest version of the PC-Doctor for DOS diagnostic program from  
http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the  
Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the  
Windows operating system or if the two diagnostic programs preinstalled on your computer have not  
been successful in isolating a possible problem. You can run the PC-Doctor for DOS diagnostic program  
from a diagnostic disc that you created.  
Creating a diagnostic disc  
This section provides instructions on how to create a diagnostic disc.  
To create a diagnostic disc, do the following:  
1. Download a self-starting bootable CD/DVD image (known as an ISO image) of the diagnostic program  
from:http://www.lenovo.com/support  
2. Use any CD/DVD burning software to create a diagnostic disc with the ISO image.  
Running the diagnostic program from a diagnostic disc  
This section provides instructions on how to run the diagnostic program from a diagnostic disc that you  
created.  
To run the diagnostic program from a diagnostic disc that you created, do the following:  
1. Make sure the optical drive you want to use is set as the first boot device in the startup device sequence.  
See “Selecting a startup device” on page 43.  
2. Make sure the computer is turned on and then insert the disc into the optical drive. The diagnostic  
program opens.  
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Note: You can insert the disc into the optical drive when you are setting the startup device sequence.  
However, if you insert the disc into the optical drive when you have already entered the operating  
system, you need to restart the computer to access the diagnostic program.  
3. Follow the instructions on the screen to select the diagnostic test you want to run. For additional  
help, press the F1 key.  
4. Remove the diagnostic disc from the optical drive when you complete the diagnostic process.  
Navigating through the diagnostics programs  
Use the cursor movement keys to navigate within the menus.  
• The Enter key is used to select a menu item.  
• The Esc key is used to back up to the previous menu.  
• For online help select F1.  
Running tests  
There are four ways to run the diagnostic tests.  
• Using the cursor movement keys, highlight Run Normal Test or Run Quick Test from the Diagnostics  
menu and then press Enter. This automatically runs a pre-defined group of tests from each test category.  
Run Normal Test runs a more extensive set of tests than Run Quick Test does and takes longer to  
complete.  
• Press F5 to automatically run all selected tests in all categories.  
• From within a test category, press Ctrl-Enter to automatically run only the selected tests in that category.  
• Using the cursor movement keys, highlight a single test within a test category, and then press Enter.  
This runs only that test.  
Press Esc at any time to stop the testing process.  
Test results (N/A, PASSED, FAILED, ABORTED) are displayed in the field beside the test description and in  
the test log. See “Viewing the test log” on page 40.  
To select one or more tests, do the following:  
1. Open the corresponding test category.  
2. Using the cursor movement keys, highlight the desired test.  
3. Press the space bar. A selected test is marked by >>. Pressing the space bar again de-selects a test  
and removes the >>.  
4. Repeat steps 2 and 3 above to select all desired tests.  
Test results  
Diagnostics test results produce the following error code format:  
Failure Type  
DeviceID  
Date  
Text  
Function Code  
ChkDigits  
• Function Code:Represents the feature or function within the computer.  
• Failure Type:Represents the type of error encountered.  
• DeviceID:Contains the component's unit-ID that corresponds to a fixed disk drive, removable media  
drive, processor, specific RIMM, or a device on the PCI bus.  
• Date:Contains the date when the diagnostic test was run. The date is retrieved from CMOS and displayed  
using the YYYYMMDD format.  
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• ChkDigits:Contains a 2-digit check-digit value to ensure the following:  
– Diagnostics were run on the specified date.  
– Diagnostics were run on the specified computer.  
– The diagnostic error code is recorded correctly.  
• Text:Description of the error.  
Note: See “Diagnostic error codes” on page 45 for error code listings.  
Quick and Full erase - hard disk drive  
The diagnostics program offers two hard disk drive format utilities:  
• Quick Erase Hard Drive  
• Full Erase Hard Drive  
Quick Erase Hard Drive provides a DOS utility that performs the following:  
• Destroys the Master Boot Record (MBR) on the hard disk drive.  
• Destroys all copies of the FAT Table on all partitions (both the master and backup).  
• Destroys the partition table.  
• Provides messages that warn the user about a non-recoverable process.  
Full Erase Hard Drive provides a DOS utility that performs the following:  
• Performs all the steps in Quick Erase.  
• Provides a DOS utility that writes random data to all sectors of the hard disk drive.  
• Provides an estimate of time to completion along with a visual representation of completion status.  
• Provides messages that warn the user about a non-recoverable process.  
Important: Make sure that all data is backed up before using the Quick or Full Erase functions.  
To select the Quick Erase Hard Drive or Full Erase Hard Drive utility, do the following:  
1. Select the UTILITY option on the toolbar and press Enter.  
2. Select either the QUICK ERASE or FULL ERASE HARD DISK option and follow the instructions.  
Viewing the test log  
To view details of a failure or to view a list of test results, use the following procedure from any test category  
screen:  
1. Press F3 to activate the log file.  
2. Press F3 again to save the file to diskette or press F2 to print the file.  
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Chapter 6. Using the Setup Utility  
The Setup Utility program is used to view and change the configuration settings of your computer, regardless  
of which operating system you are using. However, the operating system settings might override any similar  
settings in the Setup Utility program.  
Starting the Setup Utility program  
To start the Setup Utility program, do the following:  
1. Make sure your computer is turned off.  
2. Repeatedly press and release the F1 key when turning on the computer. When you hear multiple beeps  
or see a logo screen, release the F1 key. The Setup Utility program opens.  
Note: If a password has been set, the Setup Utility program menu will not be displayed until you type  
the correct password. For more information, see “Using passwords” on page 41.  
Viewing and changing settings  
The Setup Utility program menu lists various items about the system configuration. To view or change  
settings, start the Setup Utility program. See “Starting the Setup Utility program” on page 41. Then, follow  
the instructions on the screen.  
When working with the Setup Utility program, you must use the keyboard. The keys used to perform various  
tasks are displayed at the bottom of each screen.  
Using passwords  
By using the Setup Utility program, you can set passwords to prevent unauthorized access to your computer  
and data. The following options are available for you to set a user password or a supervisor password:  
• Set User Password  
• Change Supervisor Password  
You do not have to set any passwords to use your computer. However, using passwords improves  
computing security. If you decide to set any passwords, read the following sections.  
Password considerations  
A password can be any combination of seven to ten alphabetic and numeric characters. For security  
reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong  
password, use the following guidelines:  
• Have at least eight characters in length and contain at least one alphabetic character and one numeric  
character  
• Setup Utility program passwords are not case sensitive  
• Not be your name or your user name  
• Not be a common word or a common name  
• Be significantly different from your previous passwords  
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Set User Password  
After you have set a user password using the Set User Password option, the user is prompted to type a valid  
password each time the computer is turned on. The computer cannot be used until a valid password is  
typed in. For more information on how to set a password, see “Setting, changing, and deleting a password”  
on page 42.  
Change Supervisor Password  
The Change Supervisor Password option enables you to set a password, which deters unauthorized  
users from changing configuration settings. If you are responsible for maintaining the settings of several  
computers, you might want to set a supervisor password. For more information on how to set a password,  
see “Setting, changing, and deleting a password” on page 42.  
After you have set a supervisor password, a password prompt is displayed each time you try to access the  
Setup Utility program. You cannot access the Setup Utility program until a valid password is typed in.  
If you have set both the user password and the supervisor password, you can type either password.  
However, to change any configuration settings, you must use your supervisor password.  
Setting, changing, and deleting a password  
To set, change, or delete a password, do the following:  
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 41.  
2. From the Setup Utility program main menu, select Security.  
3. Follow the instructions displayed on the screen to set, change, or delete a password.  
Note: A password can be any combination of seven to ten alphabetic and numeric characters. For more  
information, see “Password considerations” on page 41.  
Enabling or disabling a device  
This section provides instructions on how to enable or disable a device.  
Note: When the SATA#1 Configuration option is set to Disabled, all devices connected to the SATA  
connectors (such as the hard disk drive and the optical drive) are disabled and will not be displayed in the  
system configuration.  
To enable or disable a device, do the following:  
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 41.  
2. Depending on your model type, select Device or select Device → ATA Drives Setup from the Setup  
Utility program main menu.  
3. Select the desired devices and settings, and press Enter.  
4. Press Esc to return to the Setup Utility program main menu. You might have to press Esc several times.  
5. Press F10 to save and exit the Setup Utility program.  
Notes:  
a. If you do not want to save the settings, select Exit → Discard Changes and Exit.  
b. If you have changed the settings and want to return to the default settings, select Exit → Load  
Optimal Defaults or press F9.  
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Selecting a startup device  
If your computer does not start up from a device such as the hard disk drive or the disc in the optical drive as  
expected, do one of the following to select the startup device you want.  
Selecting a temporary startup device  
Use this procedure to start up from any startup device.  
Note: Not all discs, hard disk drives, and diskettes are bootable.  
To select a temporary startup device, do the following:  
1. Turn off your computer.  
2. Repeatedly press and release the F12 key when turning on the computer. When the Startup Device  
Menu opens, release the F12 key.  
3. Select the desired startup device from the Startup Device Menu and press Enter to begin.  
Note: Selecting a startup device from the Startup Device Menu does not permanently change the startup  
sequence.  
Selecting or changing the startup device sequence  
To view or permanently change the configured startup device sequence, do the following:  
1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 41.  
2. Select Startup → Primary Boot Sequence. Read the information displayed on the right side of the  
screen.  
3. Select the first boot device, second boot device, and so on.  
4. Press Esc to return to the Startup menu. Then, select the devices for the Automatic Boot Sequence  
and Error Boot Sequence.  
5. Press Esc to return to the Setup Utility program main menu. You might have to press Esc several times.  
6. Press F10 to save and exit the Setup Utility program.  
Notes:  
a. If you do not want to save the settings, select Exit → Discard Changes and Exit.  
b. If you have changed the settings and want to return to the default settings, select Exit → Load  
Optimal Defaults or press F9.  
Exiting from the Setup Utility program  
After you finish viewing or changing the settings, press Esc to return to the Setup Utility program main menu.  
You might have to press Esc several times. Then, do one of the following:  
• If you want to save the new settings, press F10 to save and exit the Setup Utility program. Otherwise,  
your changes will not be saved.  
• If you do not want to save the settings, select Exit → Discard Changes and Exit.  
• If you have changed the settings and want to return to the default settings, select Exit → Load Optimal  
Defaults or press F9.  
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Chapter 7. Symptom-to-FRU index  
The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.  
Always begin with the Chapter 4 “General checkout” on page 33. You can use this index to help you decide  
which FRUs are needed when servicing a computer. If you are unable to correct the problem using this  
index, go to “Undetermined problems” on page 64.  
Notes:  
1. If you have both an error message and an incorrect audio response, diagnose the error message first.  
2. If you cannot run the diagnostic tests or you get a diagnostic error code when running a test, but did receive a  
POST error message, diagnose the POST error message first.  
3. If you did not receive any error message, look for a description of your error symptoms in the first part of this index.  
Hard disk drive boot error  
A hard disk drive boot error (error codes 1962 and I999030X) can have the following causes.  
Error  
FRU/Action  
The start-up drive is not in the boot sequence in  
configuration.  
Check the configuration and ensure the start-up drive is  
in the boot sequence.  
No operating system installed on the boot drive.  
The boot sector on the start-up drive is corrupted.  
Install an operating system on the boot drive.  
The drive must be formatted. Do the following:  
1. Attempt to back up the data on the failing hard disk  
drive.  
2. Using the operating system programs, format the  
hard disk drive.  
The drive is defective.  
Replace the hard disk drive.  
Diagnostic error codes  
Refer to the following diagnostic error codes when using the diagnostic tests. See “Running tests” on page  
39 for the specific type for information about the diagnostic programs.  
In the following index, X can represent any number.  
Diagnostic error code  
000-000-XXX BIOS Test Passed  
FRU/Action  
No action  
000-002-XXX BIOS Timeout  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
000-024-XXX BIOS Addressing test failure  
000-025-XXX BIOS Checksum Value error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
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Diagnostic error code  
000-026-XXX FLASH data error  
FRU/Action  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
1. Run Setup  
000-027-XXX BIOS Configuration/Setup error  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. System board  
1. Reboot the system  
000-034-XXX BIOS Buffer Allocation failure  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. Run memory test  
4. System board  
000-035-XXX BIOS Reset Condition detected  
000-036-XXX BIOS Register error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
000-038-XXX BIOS Extension failure  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. Adapter card  
3. System board  
000-039-XXX BIOS DMI data error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
000-195-XXX BIOS Test aborted by user  
Information only Re-start the test, if necessary  
000-196-XXX BIOS test halt, error threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
000-197-XXX BIOS test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
000-198-XXX BIOS test aborted  
2. Flash the system and retest. See “Updating (flashing)  
BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
000-199-XXX BIOS test failed, cause unknown  
1. Go to “Undetermined problems” on page 64  
2. Flash the system and re-test  
3. Replace component under function test  
46 Hardware Maintenance Manual  
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Diagnostic error code  
000-250-XXX BIOS APM failure  
FRU/Action  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
000-270-XXX BIOS ACPI failure  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
No action  
001-000-XXX System test passed  
001-00X-XXX System error  
System board  
System board  
System board  
001-01X-XXX System error  
001-024-XXX System addressing test failure  
001-025-XXX System checksum value error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
001-026-XXX System FLASH data error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
1. Run Setup  
001-027-XXX System configuration/setup error  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. System board  
System board  
001-032-XXX System device controller failure  
1. Reboot the system  
001-034-XXX System device buffer allocation failure  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. Run memory test  
4. System board  
001-035-XXX System device reset condition detected  
001-036-XXX System register error  
System board  
System board  
1. Adapter card  
2. System board  
001-038-XXX System extension failure  
001-039-XXX System DMI data structure error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
001-040-XXX System IRQ failure  
1. Power-off/on system and re-test  
2. System board  
001-041-XXX System DMA failure  
1. Power-off/on system and re-test  
2. System board  
001-195-XXX System test aborted by user  
Information only Re-start the test, if necessary  
001-196-XXX System test halt, error threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
Chapter 7. Symptom-to-FRU index 47  
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Diagnostic error code  
FRU/Action  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
001-197-XXX System test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
001-198-XXX System test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and retest. See “Updating (flashing)  
BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
001-199-XXX System test failed, cause unknown  
1. Go to “Undetermined problems” on page 64  
2. Flash the system and re-test  
3. Replace component under function test  
001-250-XXX System ECC error  
System board  
System board  
001-254-XXX 001-255-XXX 001-256-XXX 001-257-XXX  
System DMA error  
001-260-XXX 001-264-XXX System IRQ error  
System board  
001-268-XXX System IRQ1 failure  
1. Device on IRQ1  
2. System board  
001-269-XXX System IRQ2 failure  
001-270-XXX System IRQ3 failure  
001-271-XXX System IRQ4 failure  
001-272-XXX System IRQ5 failure  
001-273-XXX System IRQ6 (diskette drive) failure  
1. Device on IRQ2  
2. System board  
1. Device on IRQ3  
2. System board  
1. Device on IRQ4  
2. System board  
1. Device on IRQ5  
2. System board  
1. Diskette Cable  
2. Diskette drive  
3. System board  
001-274-XXX System IRQ7 failure  
001-275-XXX System IRQ8 failure  
001-276-XXX System IRQ9 failure  
001-277-XXX System IRQ10 failure  
001-278-XXX System IRQ11 failure  
1. Device on IRQ7  
2. System board  
1. Device on IRQ8  
2. System board  
1. Device on IRQ9  
2. System board  
1. Device on IRQ10  
2. System board  
1. Device on IRQ11  
2. System board  
48 Hardware Maintenance Manual  
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Diagnostic error code  
FRU/Action  
001-279-XXX System IRQ12 failure  
1. Device on IRQ12  
2. System board  
001-280-XXX System IRQ13 failure  
1. Device on IRQ13  
2. System board  
1. Hard disk drive cable  
2. Hard disk drive  
3. System board  
001-281-XXX System IRQ14 (hard disk drive) failure  
001-282-XXX System IRQ15 failure  
1. Device on IRQ15  
2. System board  
001-286-XXX 001-287-XXX 001-288-XXX System Timer System board  
failure  
001-292-XXX System CMOS RAM error  
001-293-XXX System CMOS Battery  
1. Run Setup and re-test  
2. System board  
1. CMOS Battery  
2. System board  
001-298-XXX System RTC date/time update failure  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
System board  
001-299-XXX System RTC periodic interrupt failure  
001-300-XXX System RTC Alarm failure  
System board  
001-301-XXX System RTC Century byte error  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
No action  
005-000-XXX Video test passed  
005-00X-XXX Video error  
1. Video card, if installed  
2. System board  
005-010-XXX 005-011-XXX 005-012-XXX 005-013-XXX  
Video signal failure  
1. Video card, if installed  
2. System board  
005-016-XXX Video simple pattern test failure  
1. Video Ram  
2. Video card, if installed  
3. System board  
005-024-XXX Video addressing test failure  
005-025-XXX Video checksum value error  
005-027-XXX Video configuration/setup error  
1. Video card, if installed  
2. System board  
1. Video card, if installed  
2. System board  
1. Run Setup  
2. Video drivers update  
3. Video card, if installed  
4. System board  
Chapter 7. Symptom-to-FRU index 49  
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Diagnostic error code  
FRU/Action  
005-031-XXX Video device cable failure  
1. Video cable  
2. Monitor  
3. Video card, if installed  
4. System board  
005-032-XXX Video device controller failure  
005-036-XXX Video register error  
1. Video card, if installed  
2. System board  
1. Video card, if installed  
2. System board  
005-038-XXX System BIOS extension failure  
005-040-XXX Video IRQ failure  
1. Video card, if installed  
2. System board  
1. Video card, if installed  
2. System board  
005-195-XXX Video test aborted by user  
Information only Re-start the test, if necessary  
005-196-XXX Video test halt, error threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
005-197-XXX Video test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component called out in warning  
statement  
4. Replace the component under test  
005-198-XXX Video test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
005-199-XXX Video test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
005-2XX-XXX 005-3XX-XXX Video subsystem error  
1. Video card, if installed  
2. System board  
No action  
006-000-XXX Diskette interface Test Passed  
006-0XX-XXX Diskette interface error  
1. Diskette drive Cable  
2. Diskette drive  
3. System board  
006-195-XXX Diskette interface Test aborted by user  
Information only Re-start the test, if necessary  
006-196-XXX Diskette interface test halt, error threshold  
1. Press F3 to review the log file  
exceeded  
2. Re-start the test to reset the log file  
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Diagnostic error code  
FRU/Action  
006-197-XXX Diskette interface test warning  
1. If a component is called out, make sure it is  
connected and/or enabled  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
006-198-XXX Diskette interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
006-199-XXX Diskette interface test failed, cause  
unknown  
1. Go to “Undetermined problems” on page 64  
2. Flash the system and re-test  
3. Replace component under function test  
1. Diskette drive cable  
006-25X-XXX Diskette interface Error  
2. Diskette drive  
3. System board  
No action  
015-000-XXX USB port interface Test Passed  
015-001-XXX USB port presence  
1. Remove USB device(s) and re-test  
2. System board  
015-002-XXX USB port timeout  
1. Remove USB device(s) and re-test  
2. System board  
015-015-XXX USB port external loopback failure  
015-027-XXX USB port configuration/setup error  
1. Remove USB device(s) and re-test  
2. System board  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. System board  
System board  
015-032-XXX USB port device controller failure  
1. Reboot the system  
015-034-XXX USB port buffer allocation failure  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Run memory test  
4. System board  
015-035-XXX USB port reset condition detected  
1. Remove USB device(s) and re-test  
2. System board  
015-036-XXX USB port register error  
System board  
015-040-XXX USB port IRQ failure  
1. Run setup and check for conflicts  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. System board  
015-195-XXX USB port test aborted by user  
Information onlyRe-start the test, if necessary  
015-196-XXX USB port test halt, error threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
Chapter 7. Symptom-to-FRU index 51  
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Diagnostic error code  
FRU/Action  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
015-197-XXX USB port test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
015-198-XXX USB port test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
015-199-XXX USB port test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
018-000-XXX PCI card test passed  
018-0XX-XXX PCI card failure  
1. Riser card, if installed  
2. System board  
018-195-XXX PCI card test aborted by user  
018-196-XXX PCI card test halt, error threshold exceeded  
018-197-XXX PCI card test warning  
1. PCI card  
2. Information only Re-start the test, if necessary  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
018-198-XXX PCI card test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
018-199-XXX PCI card test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
018-250-XXX PCI card services error  
020-000-XXX PCI interface test passed  
52 Hardware Maintenance Manual  
1. PCI card  
2. Riser card, if installed  
3. System board  
No action  
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Diagnostic error code  
020-0XX-XXX PCI interface error  
FRU/Action  
1. PCI card  
2. Riser card, if installed  
3. System board  
020-195-XXX PCI test aborted by user  
Information only Re-start the test, if necessary  
020-196-XXX PCI test halt, error threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
020-197-XXX PCI test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
020-198-XXX PCI test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
020-199-XXX PCI test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
020-262-XXXPCI system error  
1. PCI card  
2. Riser card, if installed  
3. System board  
No action  
025-000-XXXIDE interface Test Passed  
025-00X-XXX 025-01X-XXX IDE interface failure  
1. IDE signal cable  
2. Check power supply voltages  
3. Reseat IDE signal cable  
4. IDE device  
5. System board  
1. IDE signal cable  
025-027-XXX IDE interface Configuration/Setup error  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. Reseat IDE signal cable  
4. IDE device  
5. System board  
025-02X-XXX 025-03X-XXX 025-04X-XXX IDE Interface  
failure  
1. IDE signal cable  
2. Check AC/DC power adapter  
3. Reseat IDE signal cable  
4. IDE device  
5. System board  
025-195-XXX IDE interface Test aborted by user  
Information only Re-start the test, if necessary  
Chapter 7. Symptom-to-FRU index 53  
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Diagnostic error code  
FRU/Action  
025-196-XXX IDE interface test halt, error threshold  
1. Press F3 to review the log file  
exceeded  
2. Re-start the test to reset the log file  
025-197-XXX IDE interface test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
025-198-XXX IDE interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
025-199-XXX IDE interface test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
030-000-XXX SCSI interface Test Passed  
030-00X-XXX 030-01X-XXX SCSI interface failure  
1. SCSI signal cable  
2. Check AC/DC power adapter  
3. SCSI device  
4. SCSI adapter card, if installed  
5. System board  
030-027-XXX SCSI interface configuration/setup error  
1. SCSI signal cable  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. SCSI device  
4. SCSI adapter card, if installed  
5. System board  
030-03X-XXX 030-04X-XXX SCSI interface error  
1. SCSI signal cable  
2. Check AC/DC power adapter  
3. SCSI device  
4. SCSI adapter card, if installed  
5. System board  
030-195-XXX SCSI interface test aborted by user  
Information only Re-start the test, if necessary  
030-196-XXX SCSI interface test halt, error threshold  
exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
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Diagnostic error code  
FRU/Action  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
030-197-XXX SCSI interface test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
030-198-XXX SCSI interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. Go to “Undetermined problems” on page 64  
030-199-XXX SCSI interface test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
035-000-XXX RAID interface test passed  
035-0XX-XXX RAID interface Failure  
1. RAID signal cable  
2. RAID device  
3. RAID adapter card, if installed  
4. System board  
035-195-XXX RAID interface test aborted by user  
Information only Re-start the test, if necessary  
035-196-XXX RAID interface test halt, error threshold  
1. Press F3 to review the log file  
exceeded  
2. Re-start the test to reset the log file  
035-197-XXX RAID interface test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
035-198-XXX RAID interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. See “Undetermined problems” on page 64  
035-199-XXX RAID interface test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
071-000-XXX Audio port interface test passed  
Chapter 7. Symptom-to-FRU index 55  
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Diagnostic error code  
FRU/Action  
071-00X-XXX 071-01X-XXX 071-02X-XXXAudio port  
1. Run Setup  
error  
2. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
3. System board  
071-03X-XXX Audio port failure  
1. Speakers  
2. Microphone  
3. Audio card, if installed  
4. System board  
071-04X-XXX Audio port failure  
1. Run Setup  
2. Audio card, if installed  
3. System board  
071-195-XXX Audio port test aborted by user  
Information only Re-start the test, if necessary  
071-196-XXX Audio port test halt, error threshold  
1. Press F3 to review the log file  
exceeded  
2. Re-start the test to reset the log file  
071-197-XXX Audio port test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
071-198-XXX Audio port test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. See “Undetermined problems” on page 64  
071-199-XXX Audio port test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
071-25X-XXX Audio port failure  
1. Speakers  
2. Audio card, if installed  
3. System board  
No action  
080-000-XXX Game port interface test passed  
080-XXX-XXX Game port interface error  
1. Remove the game port device and re-test the system  
Information only Re-start the test, if necessary  
080-195-XXX Game port interface test aborted by user  
080-196-XXX Game Port interface test halt, error  
threshold exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
56 Hardware Maintenance Manual  
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Diagnostic error code  
FRU/Action  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
080-197-XXX Game port interface test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
080-198-XXX Game port interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. See “Undetermined problems” on page 64  
080-199-XXX Game port interface test failed, cause  
unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
086-000-XXX Mouse port interface test passed  
086-001-XXX Mouse port interface presence  
1. Mouse  
2. System board  
1. Mouse  
086-032-XXX Mouse port interface device controller  
failure  
2. System board  
1. Mouse  
086-035-XXX Mouse port interface Reset  
2. System board  
086-040-XXX Mouse port interface IRQ failure  
1. Run Setup  
2. Mouse  
3. System board  
086-195-XXX Mouse port interface test aborted by user  
Information only Re-start the test, if necessary  
086-196-XXX Mouse port interface test halt, error  
1. Press F3 to review the log file  
threshold exceeded  
2. Re-start the test to reset the log file  
086-197-XXX Mouse port interface test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
086-198-XXX Mouse port interface test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
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Diagnostic error code  
FRU/Action  
086-199-XXX Mouse port interface test failed, cause  
1. See “Undetermined problems” on page 64  
unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
089-000-XXX Microprocessor test passed  
089-XXX-XXX Microprocessor failure  
1. Microprocessor(s)  
2. System board  
089-195-XXX Microprocessor test aborted by user  
Information only Re-start the test, if necessary  
089-196-XXX Microprocessor test halt, error threshold  
1. Press F3 to review the log file  
exceeded  
2. Re-start the test to reset the log file  
089-197-XXX Microprocessor test warning  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
089-198-XXX Microprocessor test aborted  
1. Flash the system. See “Updating (flashing) BIOS  
from a disc” on page 99  
2. Go to “Undetermined problems” on page 64  
1. See “Undetermined problems” on page 64  
089-199-XXX Microprocessor test failed, cause unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
No action  
170-000-XXX Voltage sensor(s) test passed  
1. Flash system  
2. System board  
170-0XX-XXX Voltage sensor(s) failure  
170-195-XXX Voltage sensor(s) test aborted by user  
Information onlyRe-start the test, if necessary  
170-196-XXX Voltage sensor(s) test halt, error threshold  
exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
170-197-XXX Voltage sensor(s) test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
170-198-XXX Voltage sensor(s) test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
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Diagnostic error code  
FRU/Action  
170-199-XXX Voltage sensor(s) test failed, cause  
1. See “Undetermined problems” on page 64  
unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
170-250-XXX 170-251-XXX Voltage sensor(s) voltage  
limit error  
1. AC/DC power adapter  
2. System board  
170-254-XXX Voltage sensor(s) voltage regulator Module  
error  
1. Voltage Regulator Module (VRM)  
2. Microprocessor  
3. System board  
No action  
175-000-XXX Thermal sensor(s) test passed  
1. Flash system  
2. System board  
175-0XX-XXX Thermal sensor(s) failure  
175-195-XXX Thermal sensor(s) test aborted by user  
Information only Re-start the test, if necessary  
175-196-XXX Thermal sensor(s) test halt, error threshold  
exceeded  
1. Press F3 to review the log file  
2. Re-start the test to reset the log file  
1. Make sure the component that is called out is  
connected and/or enabled. See Chapter 6 “Using the  
Setup Utility” on page 41  
175-197-XXX Thermal sensor(s) test warning  
2. Re-run test  
3. Replace the component that is called out in warning  
statement  
4. Replace the component under test  
175-198-XXX Thermal sensor(s) test aborted  
1. If a component is called out, make sure it is  
connected and/or enabled  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Go to “Undetermined problems” on page 64  
1. See “Undetermined problems” on page 64  
175-199-XXX Thermal sensor(s) test failed, cause  
unknown  
2. Flash the system and re-test. See “Updating  
(flashing) BIOS from a disc” on page 99  
3. Replace component under function test  
175-250-XXX 175-251-XXX Thermal sensor(s) limit error  
1. Check fans  
2. Check AC/DC power adapter voltages  
3. Microprocessor  
4. System board  
185-000-XXX Asset security test passed  
No action  
185-XXX-XXX Asset security failure  
1. Flash system  
2. System board  
185-278-XXX Asset security chassis intrusion  
1. Assure Asset Security Enabled  
2. C2 Cover Switch  
3. System board  
No action  
201-000-XXX System memory test passed  
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Diagnostic error code  
FRU/Action  
1. Replace the memory module called out by the test  
2. System board  
201-XXX-XXX System memory error  
No action  
202-000-XXX System cache test passed  
202-XXX-XXX System cache error  
1. Cache, if removable  
2. System board  
3. Microprocessor  
No action  
206-000-XXX Diskette drive test passed  
206-XXX-XXX Diskette drive error  
1. Diskette Drive Cable  
2. Check AC/DC power adapter voltages  
3. Diskette drive  
4. System board  
No action  
215-000-XXX CD-ROM drive test passed  
215-XXX-XXX CD-ROM drive error  
1. CD-ROM Drive Cable  
2. Check AC/DC power adapter voltages  
3. CD-ROM drive  
4. System board  
217-000-XXX Hard disk drive test passed  
No action  
217-25X-XXX 217-26X-XXX Hard disk drive (IDE) error  
1. Hard Disk Drive Cable  
2. Check AC/DC power adapter voltages  
3. Reseat the hard disk drive cable  
4. Hard Disk drive (IDE)  
5. System board  
217-28X-XXX 217-29X-XXX Hard disk drive (SCSI) error  
1. Hard Disk Drive Cable  
2. Check AC/DC power adapter voltages  
3. Reseat the hard disk drive cable  
4. Hard Disk drive (SCSI)  
5. SCSI adapter card  
6. System board  
No action  
220-000-XXX Hi-Capacity cartridge drive test passed  
220-XXX-XXX Hi-Capacity cartridge drive error  
1. Remove the Hi-Capacity Cartridge Drive and re-test  
the system  
301-XXX-XXX Keyboard error  
1. Keyboard  
2. Check and test mouse  
3. System board  
No action  
301-000-XXX Keyboard test passed  
302-000-XXX Mouse test passed  
302-XXX-XXX Mouse error  
No action  
1. Mouse  
2. Check and test Keyboard  
3. System board  
No action  
303-000-XXX Joystick test passed  
303-XXX-XXX Joystick error  
Remove the Joystick and re-test the system  
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Diagnostic error code  
305-000-XXX Monitor DDC test passed  
305-250-XXX Monitor DDC self test failure  
FRU/Action  
No action  
1. Run Setup to enable DDC  
2. Cable  
3. Monitor  
4. Video card  
5. System board  
415-000-XXXModem test Passed  
No action  
415-XXX-XXX Modem error  
Remove the Modem and re-test the system  
Beep symptoms  
Beep symptoms are tones or a series of tones separated by pauses (intervals without sound) during POST.  
The following table describes beep symptoms.  
Beep symptom  
FRU/Action  
1, 2, or 3 beeps  
Reseat the memory modules. If the error persists, replace  
the memory modules one at a time until the failing module  
is determined.  
4, 5, 6, or 7 beeps9, 10, or 11 beeps  
Before replacing the system board, remove any optional  
adapters (Express card, Modem card, Media reader) and  
retry. If the problem persists, replace the system board.  
Otherwise, reinstall the optional adapters one at a time  
until the failing adapter is determined.  
8 beeps  
Replace the system board.  
POST error codes  
Each time you power-on the system, it performs a series of tests that check the operation of the system and  
some options. This series of tests is called the Power-On Self-Test, or POST.  
The POST does the following operations:  
• Checks some basic system-board operations  
• Checks the memory operation  
• Starts the video operation  
• Verifies that the boot drive is working  
If the POST detects a problem, an error message appears on the screen. A single problem can cause several  
error messages to appear. When you correct the cause of the first error message, the other error messages  
probably will not appear on the screen the next time you turn on the system.  
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POST error message  
CMOS battery failed  
Description/Action  
The CMOS battery is no longer functional.  
Replace the battery.  
CMOS checksum error - defaults loaded  
Checksum of CMOS is incorrect.  
The computer loads the default configuration settings.  
This error might indicate that CMOS has become corrupt  
due to a weak CMOS battery.  
CPU at nnnn  
nnnn is the running speed of the microprocessor.  
Pressing Esc skips the full memory test.  
Press Esc to skip memory test  
HARD DISK INSTALL FAILURE  
Cannot find or initialize the hard disk drive controller or  
the drive.  
Make sure the hard disk drive is correctly installed.  
If no hard disk drives are installed, make sure the hard  
disk drive selection in setup is set to NONE.  
Keyboard error or no keyboard present  
Cannot initialize the keyboard.  
Make sure the keyboard is correctly connected to the  
computer and that no keys are held pressed during POST.  
To purposely configure the computer without a keyboard,  
set the error halt condition in Setup to HALT ON ALL, BUT  
KEYBOARD. The BIOS then ignores the missing keyboard  
during POST.  
Memory test:  
This message displays during a full memory test, counting  
down the memory areas being tested.  
Memory test fail  
If POST detects an error during memory testing, additional  
information appears. This information gives specifics  
about the type and location of the memory error.  
Pressing the TAB key permits the user to toggle between  
the default POST display screen and a custom POST  
display screen.  
Press TAB to show POST screen  
Error: Non-System disk or disk error Replace and press  
any key when ready  
The BIOS was unable to find a suitable boot device.  
Make sure the boot drive is correctly connected to the  
computer.  
Make sure you have bootable media.  
Miscellaneous error messages  
The following table describes miscellaneous error messages.  
Message/Symptom  
FRU/Action  
Changing display colors  
Display/Monitor  
1. Power switch  
2. System board  
Computer will not power-off. See “Power problems” on  
page 33.  
3. Riser card, if installed  
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Message/Symptom  
FRU/Action  
Computer will not PXE from server  
1. Ensure that network is in startup sequence as first  
device or first device after diskette  
2. Ensure that network adapter is enabled for PXE  
3. Network adapter (Advise network administrator of  
new MAC address).  
Computer will not perform a Wake on LAN (if applicable)  
1. Check power supply and signal cable connections  
to network adapter  
2. Ensure that the operating system settings are set to  
enable the Wake On LAN operation  
3. Ensure Wake on LAN feature is enabled in  
Setup/Configuration (see “Starting the Setup Utility  
program” on page 41)  
4. Ensure network administrator is using correct MAC  
address  
5. Ensure no interrupt or I/O address conflicts  
6. Network adapter (advise network administrator of  
new MAC address)  
Dead computer. See “Power problems” on page 33.  
1. AC/DC Power Adapter  
2. System Board  
Diskette drive in-use light remains on or does not light  
when drive is active.  
1. Diskette Drive  
2. System Board  
3. Diskette Drive Cable  
Flashing cursor with an otherwise blank display.  
Incorrect memory size during POST  
1. System Board  
2. Primary Hard Disk Drive  
3. Hard Disk Drive Cable  
1. Run the Memory tests  
2. Memory Module  
3. System Board  
"Insert a Diskette" icon appears with a known-good  
diagnostics diskette in the first 3.5-inch diskette drive.  
1. System Board  
2. Diskette Drive Cable  
3. Network Adapter  
1. Display  
Intensity or color varies from left to right of characters  
and color bars  
2. Video adapter (if present)  
3. System Board  
No power or fan not running  
1. See “Power problems” on page 33.  
1. Diskette Drive  
Non-system disk or disk error-type message with a  
known-good diagnostic diskette.  
2. System Board  
3. Diskette Drive Cable  
1. Display  
Other display symptoms not listed above (including blank  
or illegible display)  
2. System Board  
Power-on indicator or hard disk drive in-use light not on,  
but computer works correctly  
1. Power switch/LED assembly  
2. System Board  
1. Printer  
Printer problems  
2. System Board  
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Message/Symptom  
FRU/Action  
1. Run setup and check startup sequence.  
2. Diskette Drive  
Program loads from the hard disk with a known-good  
diagnostics diskette in the first 3.5-inch diskette drive  
3. Diskette Drive Cable  
4. System Board  
5. AC/DC power adapter  
PXE computer cannot access programs from its own hard Replace the hard disk drive  
disk.  
PXE computer does not PXE from server  
1. Check startup sequence  
2. Check the network adapter LED status  
1. Keyboard  
Some or all keys on the keyboard do not work  
2. Keyboard Cable  
3. System Board  
Undetermined problems  
If you encounter undetermined problems, do the following:  
1. Turn off the computer and the power.  
2. Remove or disconnect the following components (if installed) one at a time.  
a. External devices (modem, printer, or mouse)  
b. Memory modules  
c. Extended video memory  
d. External Cache  
e. External Cache RAM  
f. Hard disk drive  
3. Turn on the power and the computer to re-test the system.  
4. Repeat steps 1 through 3 until you find the failing device or adapter cards.  
If all devices have been removed, and the problem continues, replace the system board. See “Replacing  
the system board” on page 82.  
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Chapter 8. Replacing FRUs  
This chapter provides step-by-step instructions for replacing major FRUs.  
Important  
1. Be sure to read and understand the Chapter 2 “Safety information” on page 3 before replacing any FRU.  
These precautions and guidelines will help you work safely.  
2. The replacement procedures in this manual are intended to be done only by trained service technicians.  
Locations  
Locating connectors on the front of your computer  
Front connector locations shows the locations of the connectors on the front of your computer.  
Figure 1. Front connector locations  
3 Headphone connector  
1 USB connector  
2 Microphone connector  
4 USB connector  
Locating connectors on the rear of your computer  
Rear connector locations shows the locations of the connectors on the rear of your computer. Some  
connectors on the rear of your computer are color-coded to help you determine where to connect the  
cables on your computer.  
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Figure 2. Rear connector locations  
6 Microphone connector  
7 Audio line-out connector  
8 Audio line-in connector  
9 Serial port (some models)  
1 Cable lock latch  
2 ac power adapter connector  
3 VGA monitor connector  
4 USB connectors (4)  
5 Ethernet connector  
Locating components  
Figure 3 “Component locations” on page 67 shows the locations of the various components in your  
computer. To remove the computer cover, see “Removing the computer cover” on page 68.  
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Figure 3. Component locations  
6 Heat sink  
1 Front audio and USB assembly  
2 Hard disk drive  
7 System board  
8 Battery  
3 System fan assembly  
4 Optical drive  
9 Memory modules (2)  
5 Microprocessor  
Locating parts on the system board  
Figure 4 “System board part locations” on page 68 shows the locations of the parts on the system board.  
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Figure 4. System board part locations  
1 Battery  
8 SATA connectors (2)  
9 Front USB connector 2  
10 Front audio connector  
2 Thermal sensor connector  
3 Clear CMOS (Complementary Metal Oxide  
Semiconductor) /Recovery jumper  
4 Serial (COM) connector  
5 Front panel connector  
6 Front USB connector 1  
7 Memory slots (2)  
11 System fan connector  
12 Internal power distribution connector  
13 Microprocessor  
Removing the computer cover  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to remove the computer cover.  
CAUTION:  
Turn off the computer and wait three to five minutes to let the computer cool before  
removing the computer cover.  
To remove the computer cover, do the following:  
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1. Remove any media from the drives. Then, turn off all attached devices and the computer.  
2. Disconnect all power cords from electrical outlets.  
3. Disconnect the power cords, Input/Output (I/O) cables, and any other cables that are connected to the  
computer.  
4. Remove any locking devices, such as a cable lock that secures the computer cover.  
5. Push the cover-release button on the side of the computer and pivot the computer cover outward.  
Figure 5. Removing the computer cover  
6. Note the locations of all parts and connectors on the system board. See “Locating parts on the  
system board” on page 67.  
7. Disconnect all the cables from the system board and completely remove the computer cover.  
Removing and reinstalling the front bezel  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to remove and reinstall the front bezel.  
To remove and reinstall the front bezel, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Remove the front bezel by releasing the two plastic tabs and pivoting the front bezel forward to  
completely remove it from the computer.  
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Figure 6. Removing the front bezel  
3. To reinstall the front bezel, align the holes in the bottom of the front bezel with the corresponding plastic  
tabs on the chassis. Then, pivot the front bezel inward until it snaps into position.  
Figure 7. Reinstalling the front bezel  
4. Go to “Completing the parts replacement” on page 84.  
Installing or replacing a memory module  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to install or replace a memory module.  
Your computer has two memory slots for installing or replacing 1 GB DDR2 SODIMMs that provide up to a  
maximum of 2 GB of system memory.  
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To install or replace a memory module, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Locate the memory slots on the system board. See “Locating parts on the system board” on page 67.  
3. If you are replacing a memory module, open the retaining clips of the appropriate memory slot and  
remove the old memory module that is currently installed. If you are installing a memory module, go  
to step 4.  
Figure 8. Removing the memory module  
4. Insert the new memory module into the appropriate memory slot. Make sure that the notch 2 of the  
new memory module are aligned with the slot key 1 of the memory slot. Then, press the new memory  
module firmly and pivot it down until it snaps into position. Make sure that the new memory module is  
firmly installed in the memory slot and does not move easily.  
Figure 9. Installing the memory module  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the installation or replacement, go to “Completing the parts replacement” on page 84.  
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Replacing the battery  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
Your computer has a special type of memory that maintains the date, time, and configuration information for  
built-in features. The battery keeps these information active when you turn off the computer.  
The battery normally requires no charging or maintenance throughout its life, however, no battery lasts  
forever. If the battery fails, the date, time, and configuration information (including passwords) are lost. An  
error message is displayed when you turn on the computer.  
Before performing the following procedure, be sure to read and understand the information about replacing  
and disposing of the battery in the “Lithium battery notice” section of the ThinkCentre Safety and Warranty  
Guide.  
To replace the battery, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Locate the battery on the system board. See “Locating components” on page 66.  
3. Remove the old battery.  
Figure 10. Removing the battery  
4. Install the new battery.  
Figure 11. Installing the battery  
5. Reinstall the computer cover and reconnect the cables. See “Completing the parts replacement”  
on page 84.  
6. Turn on the computer and all attached devices.  
Note: When the computer is turned on for the first time after replacing the battery, an error message  
might be displayed. This is normal after replacing the battery.  
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7. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 6 “Using the  
Setup Utility” on page 41.  
Replacing the hard disk drive  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the hard disk drive.  
To replace the hard disk drive, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. The power cable connected to the optical drive might prevent you from replacing the hard disk drive.  
Disconnect the power cable from the optical drive first.  
3. Place your finger on the tab located on the front of the hard disk drive and push upward. Meanwhile,  
press inward on the side tabs of the bracket and pivot the hard disk drive upward to remove it from  
the hard disk drive bay.  
Figure 12. Removing the hard disk drive  
4. Disconnect the signal cable and the power cable from the rear of the old hard disk drive to completely  
remove it from the computer.  
5. Flex the sides of the plastic bracket properly so that the hard disk drive can be removed out of the  
bracket.  
6. Install the new hard disk drive into the plastic bracket 1 by flexing the bracket properly and aligning  
the pins on the bracket with the corresponding holes on the hard disk drive. Do not touch the circuit  
board 2 on the bottom of the hard disk drive.  
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Figure 13. Installing the hard disk drive into the bracket  
7. Connect the signal cable and the power cable to the rear of the new hard disk drive.  
8. Slide the new hard disk drive into the hard disk drive bay and pivot it down until it snaps into position.  
Figure 14. Installing the hard disk drive  
9. Reconnect the power cable to the optical drive.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
Replacing the optical drive  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the optical drive.  
To replace the optical drive, do the following:  
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1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 69.  
3. Disconnect the signal cable and the power cable from the rear of the optical drive.  
4. Press the blue release button 1 and slide the optical drive out the front of the computer.  
Figure 15. Removing the optical drive  
5. Remove the optical drive retainer 1 from the old optical drive and install it on the side of the new  
optical drive.  
Figure 16. Installing the retainer on the optical drive  
6. Slide the new optical drive into the drive bay until it snaps into position.  
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Figure 17. Installing the optical drive  
7. Connect the signal cable and the power cable to the rear of the new optical drive.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
Replacing the heat sink  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the heat sink.  
CAUTION:  
The heat sink might be very hot. Turn off the computer and wait three to five minutes to  
let the computer cool before removing the computer cover.  
To replace the heat sink, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Locate the heat sink. See “Locating components” on page 66.  
3. Remove the four screws that secure the heat sink. Then, lift the heat sink off the system board.  
Notes:  
a. Carefully remove the four screws from the system board to avoid any possible damage. The four  
screws cannot be removed from the heat sink.  
b. You might have to gently twist the heat sink to free it from the microprocessor.  
c. When handling the heat sink, do not touch the thermal grease on the bottom of the heat sink.  
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Figure 18. Removing the heat sink  
4. Place the new heat sink on the system board so that the four screws are aligned with the four  
corresponding mounting studs on the system board.  
5. Alternate tightening each screw a small and equal amount until the heat sink is secured to the system  
board. Do not over-tighten the screws.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
Replacing the system fan assembly  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the system fan assembly.  
To replace the system fan assembly, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Disconnect the system fan assembly cable from the system fan connector on the system board. See  
“Locating parts on the system board” on page 67.  
3. You might have to remove the hard disk drive to gain access to the system fan assembly. See  
“Replacing the hard disk drive” on page 73.  
4. Break or cut the rubber mounts that secure the system fan assembly to the chassis. Then, remove  
the system fan assembly out of the computer.  
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Figure 19. Removing the system fan assembly  
5. Install the two new short rubber mounts to the new system fan assembly.  
Note: The new system fan assembly comes together with four new rubber mounts: two short rubber  
mounts and two long rubber mounts.  
Figure 20. Installing the short rubber mounts  
6. Install the two new long rubber mounts by pushing them through the holes on the rear of the chassis. If  
necessary, pull the rubber mounts through the holes from the inside of the chassis to make sure that the  
rubber mounts are installed in place.  
7. To install the new system fan assembly into the chassis, align the holes on the new system fan assembly  
with the long rubber mounts in the chassis. Then, push or pull the rubber mounts through the holes until  
the new system fan assembly is secured in place.  
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Figure 21. Installing the system fan assembly  
8. Connect the cable of the new system fan assembly to the system fan connector on the system board.  
9. Reinstall the hard disk drive if you have removed it.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
Replacing the microprocessor  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the microprocessor.  
CAUTION:  
The heat sink and microprocessor might be very hot. Turn off the computer and wait  
three to five minutes to let the computer cool before removing the computer cover.  
To replace the microprocessor, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Remove any parts and disconnect any cables that might prevent your access to the system board.  
3. Locate the heat sink and remove it from the system board. See “Locating components” on page  
66 and “Replacing the heat sink” on page 76.  
4. Place the heat sink on its side so that the thermal grease on the bottom of the heat sink does not  
get in contact with anything.  
5. Lift the small handle 1 and open the retainer 3 to access the microprocessor 2 .  
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Figure 22. Accessing the microprocessor  
6. Lift the microprocessor straight up and out of the microprocessor socket.  
Notes:  
a. Your microprocessor and socket might look different from the one illustrated.  
b. Note the orientation of the microprocessor in the socket. You can either look for the small triangle 1  
on one corner of the microprocessor or note the orientation of the notches 2 on the microprocessor.  
This is important when installing the new microprocessor on the system board.  
c. Touch only the sides of the microprocessor. Do not touch the gold contacts on the bottom.  
d. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be  
kept as clean as possible.  
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Figure 23. Removing the microprocessor  
7. Make sure that the small handle is in the raised position and the microprocessor retainer is open.  
8. Remove the protective cover 2 that protects the gold contacts of the new microprocessor 1 .  
9. Hold the new microprocessor and align the notches on it with the tabs in the microprocessor socket,  
or align the small triangle on one corner of the new microprocessor with the corresponding beveled  
corner of the microprocessor socket.  
10. Lower the new microprocessor straight down into the microprocessor socket on the system board.  
11. Close the microprocessor retainer and lock it into position with the small handle to secure the new  
microprocessor in the socket.  
12. Reinstall the heat sink on the system board. See “Replacing the heat sink” on page 76.  
13. Reinstall any other parts and reconnect any other cables you removed.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
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Replacing the system board  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the system board.  
CAUTION:  
The heat sink and microprocessor might be very hot. Turn off the computer and wait  
three to five minutes to let the computer cool before removing the computer cover.  
To replace the system board, do the following:  
1. Remove the computer cover. See “Removing the computer cover” on page 68.  
2. Take notes of the locations of all parts and all cable connectors on the system board. See “Locating  
components” on page 66 and “Locating parts on the system board” on page 67. Then, disconnect all  
the cables.  
3. Remove the memory modules from the old system board. See “Installing or replacing a memory  
module” on page 70.  
4. Remove the battery from the old system board. See “Replacing the battery” on page 72.  
5. Remove the heat sink from the old system board. See “Replacing the heat sink” on page 76.  
6. Remove the microprocessor from the old system board. See “Replacing the microprocessor” on page  
79.  
7. Remove the screws that secure the old system board. Then, carefully remove the old system board  
out of the chassis.  
8. Place the old system board on a clean and flat surface.  
9. Position the new system board so that the screw holes are aligned with the mounting studs on the  
computer cover.  
10. Install the screws to secure the new system board in place.  
11. Install the memory modules, battery, microprocessor, and heat sink that you removed from the old  
system board to the new system board.  
12. Connect all the cables to the new system board. See “Locating parts on the system board” on page 67.  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
The failing system board must be returned with a microprocessor socket cover to protect the pins during  
shipping and handling.  
To install the microprocessor socket cover, do the following:  
1. Remove the microprocessor from the microprocessor socket. See “Replacing the microprocessor”  
on page 79.  
2. Close the microprocessor retainer and lock it into position with the small handle.  
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3. Insert the tabs 1 of the socket cover into the hinged side of the socket, and then press the other side  
of the socket cover downward until the tabs 2 snap into position.  
Figure 24. Tabs on the microprocessor socket cover (bottom view)  
Figure 25. Installing the microprocessor socket cover  
Replacing the ac power adapter  
Attention  
Do not open your computer or attempt any repair before reading and understanding the “Important safety information”  
in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre  
Safety and Warranty Guide, go to:http://www.lenovo.com/support  
This section provides instructions on how to replace the ac power adapter.  
To replace the ac power adapter, do the following:  
1. Remove any media from the drives. Then, turn off all attached devices and the computer.  
2. Disconnect the ac power adapter cord from the electrical outlet.  
3. Locate the ac power adapter connector on the rear of the computer. See “Locating connectors on the  
rear of your computer” on page 65.  
4. Disconnect the ac power adapter cable from the ac power adapter connector.  
5. Connect the cable of the new ac power adapter to the ac power adapter connector on the rear of the  
computer and to the electrical outlet.  
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Figure 26. Connecting the ac power adapter  
What to do next:  
• To work with another piece of hardware, go to the appropriate section.  
• To complete the replacement, go to “Completing the parts replacement” on page 84.  
Completing the parts replacement  
This section provides instructions on how to complete the parts replacement.  
After completing the installation or replacement for all parts, you need to reinstall the computer cover and  
reconnect cables. Depending on the parts you installed or replaced, you might need to confirm the updated  
information in the Setup Utility program. Refer to Chapter 6 “Using the Setup Utility” on page 41.  
To reinstall the computer cover and reconnect cables to your computer, do the following:  
1. Make sure that all components have been reassembled correctly and that no tools or loose screws are  
left inside your computer. See “Locating components” on page 66 for the locations of the various  
components in your computer.  
2. If you have removed the front bezel, reinstall it. See “Removing and reinstalling the front bezel” on  
page 69.  
3. Make sure that the cables are routed correctly before closing the computer cover. Keep cables clear of  
the hinges and sides of the computer chassis to avoid interference with reinstalling the computer cover.  
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Figure 27. Routing the cables  
4. Position the computer cover on the chassis so that the rail guide on the computer cover engages the rail  
on the chassis. Then, pivot the computer cover closed until it snaps into position.  
Figure 28. Installing the computer cover  
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5. If there is a computer cable lock available, lock the computer.  
6. Reconnect the external cables and power cords to the computer.  
7. To update your configuration, refer to Chapter 6 “Using the Setup Utility” on page 41.  
Note: In most areas of the world, Lenovo requires the return of the defective CRUs. Information about this  
will come with the CRUs or will come a few days after you received the CRUs.  
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Chapter 9. FRU lists  
This chapter lists the FRU information.  
Attention: Be sure to read and understand the Chapter 2 “Safety information” on page 3 and Appendix A  
“Notices” on page 101 before replacing any FRUs.  
Note: In the following tables, a CRU is identified as "1", "2", or "N" in the CRU column. "N" means that  
the part is not a CRU, "1" means that the part is a Self-service CRU, and "2" means that the part is an  
Optional-service CRU.  
Machine Type 3425  
Item  
#
1
1
1
1
1
1
1
3425 FRUs  
FRU #  
CRU  
40Y9035  
53Y6837  
40Y9036  
45K0408  
87H4891  
45K0409  
41X5582  
1
1
1
1
1
1
1
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J A5J A6J A9J B1J)  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J A5J A6J A9J B1J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A7J A8J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A7J A8J)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
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87  
   
Item  
#
3425 FRUs  
FRU #  
CRU  
1
3
3
3
45K0410  
41N3325  
71Y5543  
43C1042  
1
1
1
1
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J A8J B1J)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J A8J B1J)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J  
A6J A7J A9J)  
3
4
5
5
5
5
5
5
5
5
5
7
9
9
71Y5545  
41A9747  
71Y6133  
71Y6132  
46R9514  
71Y6419  
71Y6128  
71Y6421  
71Y6423  
71Y6130  
71Y6129  
71Y6072  
71Y6091  
71Y8469  
1
1
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J  
A6J A7J A9J)  
Power supply, 120W ac/dc power adapter (models A1J A2J A3J A4J A5J A6J A7J  
A8J A9J B1J)  
N
N
N
N
N
N
N
N
N
N
1
Microprocessor, NTEL CDC E1400 2/512/775/45W M0 CPU 2.00GHz, 800MHz, 512K,  
775 QCJE M-0 stepping 45W (models)  
Microprocessor, Intel PDC E5200 2.5/800/2/775 45R0CPU 2.50GHz, R-0 Stepping,  
65nm, 800MHz FSB, 2MB L2, 45W (models)  
Microprocessor, Intel 450 Processor 2.2/800/512/775 A1 2.20GHz, A-1 Stepping,  
65nm, 800MHz FSB, 512KB L2, 35W (models A1J A2J A5J A6J A9J B1J)  
Microprocessor, Intel E5400 2.70GHz, 800MHz FSB, 2M L2 R-0 stepping, 45W  
(models)  
Microprocessor, Intel PDC E6300 45W 2.80GHz, R-0 Stepping, 45nm, 1066MHz FSB,  
2MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E7400 45W 2.80GHz, R-0 stepping, 1066MHz  
FSB, 3MB L2 (models A3J A4J A7J A8J)  
Microprocessor, Wolfdale Core2 Duo E7600 45W 3.06GHz, 1066MHz FSB, R-0  
stepping, 3MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8400 3.0G/1333/6M/775 QHFH E0 45W  
3.00GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8500 3.16G/1333/6M/775 QHFG E0 45W  
3.16GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
System board, E G31 G mITX H Planar, G31_ALC662_8111C non-AMT (models A1J  
A2J A3J A4J A5J A6J A7J A8J A9J B1J)  
Memory module, Hyn_R HY5PS1G831C 1GB PC2-5300 DDRII 667MHz (models A1J  
A2J A3J A4J A5J A6J A7J A8J A9J B1J)  
1
Memory module, Hyn_R H5PS1G83EFR-Y5C 2GB PC2-5300 -667MHz - DDR2  
SDRAM (models CTO)  
The FRUs listed in the following tables are not illustrated.  
3425 FRUs  
Front bezel assembly (all models)  
Top cover assembly (all models)  
Chassis, main (all models)  
FRU #  
CRU  
1
45K6161  
45K6162  
45K6163  
45K6164  
45K6165  
45K6166  
45K6168  
1
N
N
Chassis cover (all models)  
1
Plastic parts package (all models)  
ODD retainer (all models)  
N
N
ODD EMI shield (all models)  
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3425 FRUs  
2H 285 mm SATA cable, angle, No Latch (all models)  
Power cable for ODD&HDD, 595 (all models)  
4.5L PCBA LED cable,310mm_R (all models)  
FRU #  
41R8510  
45J9589  
54Y9901  
CRU  
1
1
1
45K6170  
45K6325  
41R8548  
N
1
1
Metal chassis assembly (all models)  
System fan assembly (all models)  
Serial port cable (all models)  
3425 Keyboards (Lenovo Preferred Pro USB -- without hub)  
FRU #  
CRU  
41A5310  
1
Japanese (models A1J A2J A3J A4J A5J A6J A7J A8J A9J B1J)  
3425 mice  
FRU #  
CRU  
41U3013  
41U3030  
1
1
Optical wheel mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J A7J A8J A9J B1J)  
Optical wheel mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J A7J A8J A9J B1J)  
3425 Power Cords (Primary)  
FRU #  
CRU  
42T5011  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J A7J A8J  
A9J B1J)  
3425 Power Cords (Secondary)  
FRU #  
CRU  
42T5096  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J A7J A8J  
A9J B1J)  
3425 Windows XP Pro Recovery CDs  
FRU #  
CRU  
71Y7112  
1
Japanese (models)  
3425 Vista Home Basic 32 Recovery DVDs  
FRU #  
CRU  
71Y7120  
1
Japanese (models)  
3425 Vista Business 32 Recovery DVDs  
FRU #  
CRU  
71Y7116  
1
Japanese (models A1J A2J A3J A4J A5J A6J)  
3425 Vista Ultimate 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7121  
1
Japanese (models)  
3425 Vista Home Premium 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7119  
1
Japanese (models)  
3425 Windows 7 Home Premium 32 Recovery DVDs  
FRU #  
CRU  
71Y8192  
1
Japanese (models)  
3425 Windows 7 Professional 32 Recovery DVDs  
FRU #  
CRU  
71Y8189  
1
Japanese (models A7J A8J A9J B1J )  
Chapter 9. FRU lists 89  
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3425 Windows 7 Professional 64 Recovery DVDs  
FRU #  
CRU  
71Y8193  
1
Japanese (models)  
Machine Type 3980  
Item  
#
3980 FRUs  
FRU #  
CRU  
1
1
1
1
1
1
1
1
1
3
3
3
3
4
40Y9035  
53Y6837  
40Y9036  
45K0408  
87H4891  
45K0409  
41X5582  
45K0410  
41N3325  
71Y5543  
43C1042  
71Y5545  
41A9747  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models)  
Power supply, 120W ac/dc power adapter (models)  
1
1
1
1
1
1
1
1
1
1
1
1
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Item  
#
3980 FRUs  
FRU #  
CRU  
5
5
5
5
5
5
5
5
5
71Y6133  
N
Microprocessor, NTEL CDC E1400 2/512/775/45W M0 CPU 2.00GHz, 800MHz, 512K,  
775 QCJE M-0 stepping 45W (models)  
71Y6132  
46R9514  
71Y6419  
71Y6128  
71Y6421  
71Y6423  
71Y6130  
71Y6129  
N
N
N
N
N
N
N
N
Microprocessor, Intel PDC E5200 2.5/800/2/775 45R0CPU 2.50GHz, R-0 Stepping,  
65nm, 800MHz FSB, 2MB L2, 45W (models)  
Microprocessor, Intel 450 Processor 2.2/800/512/775 A1 2.20GHz, A-1 Stepping,  
65nm, 800MHz FSB, 512KB L2, 35W (models)  
Microprocessor, Intel E5400 2.70GHz, 800MHz FSB, 2M L2 R-0 stepping, 45W  
(models)  
Microprocessor, Intel PDC E6300 45W 2.80GHz, R-0 Stepping, 45nm, 1066MHz FSB,  
2MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E7400 45W 2.80GHz, R-0 stepping, 1066MHz  
FSB, 3MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E7600 45W 3.06GHz, 1066MHz FSB, R-0  
stepping, 3MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8400 3.0G/1333/6M/775 QHFH E0 45W  
3.00GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8500 3.16G/1333/6M/775 QHFG E0 45W  
3.16GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
7
9
9
71Y6072  
71Y6091  
71Y8469  
N
1
1
System board, E G31 G mITX H Planar, G31_ALC662_8111C non-AMT (models)  
Memory module, Hyn_R HY5PS1G831C 1GB PC2-5300 DDRII 667MHz (models)  
Memory module, Hyn_R H5PS1G83EFR-Y5C 2GB PC2-5300 -667MHz - DDR2  
SDRAM (models CTO)  
The FRUs listed in the following tables are not illustrated.  
3980 FRUs  
Front bezel assembly (all models)  
Top cover assembly (all models)  
FRU #  
CRU  
1
45K6161  
45K6162  
45K6163  
45K6164  
45K6165  
45K6166  
45K6168  
41R8510  
45J9589  
45K6170  
54Y9901  
41R8548  
45K6325  
1
N
N
1
Chassis, main (all models)  
Chassis cover (all models)  
Plastic parts package (all models)  
ODD retainer (all models)  
N
N
1
ODD EMI shield (all models)  
2H 285 mm SATA cable, angle, No Latch (all models)  
Power cable for ODD&HDD, 595 (all models)  
Metal chassis assembly (all models)  
4.5L PCBA LED cable,310mm_R (all models)  
Serial port cable (all models)  
1
N
1
1
1
System fan assembly (all models)  
3980 Keyboards (Lenovo Preferred Pro USB -- without hub)  
Japanese (models)  
FRU #  
CRU  
41A5310  
1
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3980 mice  
Optical wheel mouse (400DPI, USB) (models)  
Optical wheel mouse (400DPI, USB) (models)  
FRU #  
CRU  
41U3013  
41U3030  
1
1
3980 Power Cords (Primary)  
Line Cord - Japanese and Japanese English (models)  
FRU #  
CRU  
42T5011  
1
3980 Power Cords (Secondary)  
Line Cord - Japanese and Japanese English (models)  
FRU #  
CRU  
42T5096  
1
3980 Windows XP Pro Recovery CDs  
FRU #  
CRU  
71Y7112  
1
Japanese (models)  
Japanese (models)  
Japanese (models)  
Japanese (models)  
Japanese (models)  
Japanese (models)  
Japanese (models)  
Japanese (models)  
3980 Vista Home Basic 32 Recovery DVDs  
3980 Vista Business 32 Recovery DVDs  
FRU #  
CRU  
71Y7120  
1
FRU #  
CRU  
71Y7116  
1
3980 Vista Ultimate 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7121  
1
3980 Vista Home Premium 32/64 Recovery DVDs  
3980 Windows 7 Home Premium 32 Recovery DVDs  
3980 Windows 7 Professional 32 Recovery DVDs  
3980 Windows 7 Professional 64 Recovery DVDs  
FRU #  
CRU  
71Y7119  
1
FRU #  
CRU  
71Y8192  
1
FRU #  
CRU  
71Y8189  
1
FRU #  
CRU  
71Y8193  
1
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Machine Type 5214  
Item  
#
5214 FRUs  
FRU #  
CRU  
1
1
1
1
1
1
1
1
3
3
3
40Y9035  
53Y6837  
40Y9036  
45K0408  
87H4891  
45K0409  
41X5582  
45K0410  
41N3325  
71Y5543  
43C1042  
1
1
1
1
1
1
1
1
1
1
1
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J B3J B4J)  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J B3J B4J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A5J A6J B1J B2J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A5J A6J B1J B2J)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J B1J B3J)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J B1J B3J)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J  
A6J B2J B4J)  
3
4
5
71Y5545  
41A9747  
71Y6133  
1
1
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J  
A6J B2J B4J)  
Power supply, 120W ac/dc power adapter (models A1J A2J A3J A4J A5J A6J B1J  
B2J B3J B4J)  
N
Microprocessor, NTEL CDC E1400 2/512/775/45W M0 CPU 2.00GHz, 800MHz, 512K,  
775 QCJE M-0 stepping 45W (models)  
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Item  
#
5214 FRUs  
FRU #  
CRU  
5
5
5
5
5
5
5
5
7
9
9
71Y6132  
N
Microprocessor, Intel PDC E5200 2.5/800/2/775 45R0CPU 2.50GHz, R-0 Stepping,  
65nm, 800MHz FSB, 2MB L2, 45W (models A3J A4J)  
46R9514  
71Y6419  
71Y6128  
71Y6421  
71Y6423  
71Y6130  
71Y6129  
71Y6072  
71Y8469  
71Y6091  
N
N
N
N
N
N
N
N
1
Microprocessor, Intel 450 Processor 2.2/800/512/775 A1 2.20GHz, A-1 Stepping,  
65nm, 800MHz FSB, 512KB L2, 35W (models A1J A2J B3J B4J)  
Microprocessor, Intel E5400 2.70GHz, 800MHz FSB, 2M L2 R-0 stepping, 45W  
(models)  
Microprocessor, Intel PDC E6300 45W 2.80GHz, R-0 Stepping, 45nm, 1066MHz FSB,  
2MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E7400 45W 2.80GHz, R-0 stepping, 1066MHz  
FSB, 3MB L2 (models A5J A6J)  
Microprocessor, Wolfdale Core2 Duo E7600 45W 3.06GHz, 1066MHz FSB, R-0  
stepping, 3MB L2 (models B1J B2J)  
Microprocessor, Wolfdale Core2 Duo E8400 3.0G/1333/6M/775 QHFH E0 45W  
3.00GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8500 3.16G/1333/6M/775 QHFG E0 45W  
3.16GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
System board, E G31 G mITX H Planar, G31_ALC662_8111C non-AMT (models A1J  
A2J A3J A4J A5J A6J B1J B2J B3J B4J)  
Memory module, Hyn_R H5PS1G83EFR-Y5C 2GB PC2-5300 -667MHz - DDR2  
SDRAM (models CTO B1J B2J B3J B4J)  
1
Memory module, Hyn_R HY5PS1G831C 1GB PC2-5300 DDRII 667MHz (models A1J  
A2J A3J A4J A5J A6J)  
The FRUs listed in the following tables are not illustrated.  
5214 FRUs  
Front bezel assembly (all models)  
Top cover assembly (all models)  
FRU #  
CRU  
1
45K6161  
45K6162  
45K6163  
45K6164  
45K6165  
45K6166  
45K6168  
41R8510  
45J9589  
1
N
N
1
Chassis, main (all models)  
Chassis cover (all models)  
Plastic parts package (all models)  
ODD retainer (all models)  
N
N
1
ODD EMI shield (all models)  
2H 285 mm SATA cable, angle, No Latch (all models)  
Power cable for ODD&HDD, 595 (all models)  
1
54Y9901  
45K6325  
45K6170  
41R8548  
1
1
4.5L PCBA LED cable,310mm_R (all models)  
System fan assembly (all models)  
Metal chassis assembly (all models)  
Serial port cable (all models)  
N
1
5214 Keyboards (Lenovo Preferred Pro USB -- without hub)  
FRU #  
CRU  
41A5310  
1
Japanese (models A1J A2J A3J A4J A5J A6J B1J B2J B3J B4J)  
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5214 mice  
FRU #  
CRU  
41U3013  
41U3030  
1
1
Optical Wheel Mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J B1J B2J B3J B4J)  
Optical Wheel Mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J B1J B2J B3J B4J)  
5214 Power Cords (Primary)  
FRU #  
CRU  
42T5011  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J B1J B2J  
B3J B4J)  
5214 Power Cords (Secondary)  
FRU #  
CRU  
42T5096  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J B1J B2J  
B3J B4J)  
5214 Windows XP Pro Recovery CDs  
FRU #  
CRU  
71Y7112  
1
Japanese (models)  
5214 Vista Home Basic 32 Recovery DVDs  
FRU #  
CRU  
71Y7120  
1
Japanese (models)  
5214 Vista Business 32 Recovery DVDs  
FRU #  
CRU  
71Y7116  
1
Japanese (models A1J A2J A3J A4J A5J A6J)  
5214 Vista Ultimate 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7121  
1
Japanese (models)  
5214 Vista Home Premium 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7119  
1
Japanese (models)  
5214 Windows 7 Home Premium 32 Recovery DVDs  
FRU #  
CRU  
71Y8192  
1
Japanese (models)  
5214 Windows 7 Professional 32 Recovery DVDs  
FRU #  
CRU  
71Y8189  
1
Japanese (models B1J B2J B3J B4J)  
5214 Windows 7 Professional 64 Recovery DVDs  
FRU #  
CRU  
71Y8193  
1
Japanese (models)  
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Machine Type 5354  
Item  
#
5354 FRUs  
FRU #  
CRU  
1
1
1
1
1
1
1
1
1
3
3
3
3
4
5
40Y9035  
53Y6837  
40Y9036  
45K0408  
87H4891  
45K0409  
41X5582  
45K0410  
41N3325  
71Y5543  
43C1042  
71Y5545  
41A9747  
71Y6133  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J)  
Hard disk drive, SATA 160GB 7200RPM / 3Gb / 8M (models A1J A2J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A5J A6J)  
Hard disk drive, SATA 250GB 7200RPM / 3Gb / 8M (models A3J A4J A5J A6J)  
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
1
1
1
1
1
Hard disk drive, SATA 320GB 7200RPM / 3Gb / 8M (models)  
1
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
1
Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models)  
1
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J)  
Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J A6J)  
Optical drive, DVD Recordable Rambo 8 - SATA 12XRAM Write (models A2J A4J A6J)  
Power supply, 120W ac/dc power adapter (models A1J A2J A3J A4J A5J A6J)  
1
1
1
1
N
Microprocessor, NTEL CDC E1400 2/512/775/45W M0 CPU 2.00GHz, 800MHz, 512K,  
775 QCJE M-0 stepping 45W (models)  
5
71Y6132  
N
Microprocessor, Intel PDC E5200 2.5/800/2/775 45R0CPU 2.50GHz, R-0 Stepping,  
65nm, 800MHz FSB, 2MB L2, 45W (models A3J A4J)  
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Item  
#
5354 FRUs  
FRU #  
CRU  
5
5
5
5
5
5
5
7
9
9
46R9514  
N
Microprocessor, Intel 450 Processor 2.2/800/512/775 A1 2.20GHz, A-1 Stepping,  
65nm, 800MHz FSB, 512KB L2, 35W (models A1J A2J)  
71Y6419  
71Y6128  
71Y6421  
71Y6423  
71Y6130  
71Y6129  
71Y6072  
71Y8469  
71Y6091  
N
N
N
N
N
N
N
1
Microprocessor, Intel E5400 2.70GHz, 800MHz FSB, 2M L2 R-0 stepping, 45W  
(models)  
Microprocessor, Intel PDC E6300 45W 2.80GHz, R-0 Stepping, 45nm, 1066MHz FSB,  
2MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E7400 45W 2.80GHz, R-0 stepping, 1066MHz  
FSB, 3MB L2 (models A5J A6J)  
Microprocessor, Wolfdale Core2 Duo E7600 45W 3.06GHz, 1066MHz FSB, R-0  
stepping, 3MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8400 3.0G/1333/6M/775 QHFH E0 45W  
3.00GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
Microprocessor, Wolfdale Core2 Duo E8500 3.16G/1333/6M/775 QHFG E0 45W  
3.16GHz, E-0 Stepping, 45nm, 1333MHz FSB, 6MB L2 (models)  
System board, E G31 G mITX H Planar, G31_ALC662_8111C non-AMT (models A1J  
A2J A3J A4J A5J A6J)  
Memory module, Hyn_R H5PS1G83EFR-Y5C 2GB PC2-5300 -667MHz - DDR2  
SDRAM (models CTO)  
1
Memory module, Hyn_R HY5PS1G831C 1GB PC2-5300 DDRII 667MHz (models A1J  
A2J A3J A4J A5J A6J)  
The FRUs listed in the following tables are not illustrated.  
5354 FRUs  
Front bezel assembly (all models)  
Top cover assembly (all models)  
FRU #  
CRU  
1
45K6161  
45K6162  
45K6163  
45K6164  
45K6165  
45K6166  
45K6168  
41R8510  
45J9589  
54Y9901  
45K6325  
45K6170  
41R8548  
1
N
N
1
Chassis, main (all models)  
Chassis cover (all models)  
Plastic parts package (all models)  
ODD retainer (all models)  
N
N
1
ODD EMI shield (all models)  
2H 285 mm SATA cable, angle, no latch (all models)  
Power cable for ODD & HDD, 595 (all models)  
4.5L PCBA LED cable, 310mm_R (all models)  
System fan assembly (all models)  
Metal chassis assembly (all models)  
Serial port cable (all models)  
1
1
1
N
1
5354 Keyboards (Lenovo Preferred Pro USB -- without hub)  
Japanese (models A1J A2J A3J A4J A5J A6J)  
FRU #  
CRU  
41A5310  
1
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5354 mice  
FRU #  
CRU  
41U3013  
41U3030  
1
1
Optical wheel mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J)  
Optical wheel mouse (400DPI, USB) (models A1J A2J A3J A4J A5J A6J)  
5354 Power Cords (Primary)  
FRU #  
CRU  
42T5011  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J)  
5354 Power Cords (Secondary)  
FRU #  
CRU  
42T5096  
1
Line Cord - Japanese and Japanese English (models A1J A2J A3J A4J A5J A6J)  
5354 Windows XP Pro Recovery CDs  
FRU #  
CRU  
71Y7112  
1
Japanese (models)  
5354 Vista Home Basic 32 Recovery DVDs  
FRU #  
CRU  
71Y7120  
1
Japanese (models)  
5354 Vista Business 32 Recovery DVDs  
FRU #  
CRU  
71Y7116  
1
Japanese (models A1J A2J A3J A4J A5J A6J)  
5354 Vista Ultimate 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7121  
1
Japanese (models)  
5354 Vista Home Premium 32/64 Recovery DVDs  
FRU #  
CRU  
71Y7119  
1
Japanese (models)  
5354 Windows 7 Home Premium 32 Recovery DVDs  
FRU #  
CRU  
71Y8192  
1
Japanese (models)  
5354 Windows 7 Professional 32 Recovery DVDs  
FRU #  
CRU  
71Y8189  
1
Japanese (models)  
5354 Windows 7 Professional 64 Recovery DVDs  
FRU #  
CRU  
71Y8193  
1
Japanese (models)  
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Chapter 10. Additional service information  
This chapter provides additional information that the service representative might find helpful.  
Security features  
Security features in this section include the following:  
• Passwords  
• Vital Product Data  
Hardware controlled passwords  
Use the Setup Utility program to set the hardware controlled passwords. For more information about  
passwords, see “Using passwords” on page 41.  
Operating system password  
An operating system password is very similar to a power-on password and denies access to the computer by  
an unauthorized user when the password is activated. The computer is unusable until the correct password  
is entered and recognized by the computer.  
Vital Product Data  
Each computer has a unique Vital Product Data (VPD) code stored in the nonvolatile memory on the system  
board. After you replace the system board, the VPD must be updated. To update the VPD, see “Updating  
(flashing) BIOS from a disc” on page 99.  
BIOS levels  
An incorrect level of BIOS can cause false errors and unnecessary FRU replacement. Use the following  
information to determine the current level of BIOS installed in the computer, the latest BIOS available for the  
computer, and where to obtain the latest level of BIOS.  
• To determine the current level of BIOS:  
– Start the Setup Utility program. See “Starting the Setup Utility program” on page 41.  
– See BIOS Revision Level on the Main setup screen.  
• Sources for obtaining the latest level BIOS available  
1. Lenovo support web site: http://www.lenovo.com/support  
2. Lenovo Customer Support Center  
3. Levels 1 and 2 Support  
To update (flash) the BIOS, see “Updating (flashing) BIOS from a disc” on page 99.  
Updating (flashing) BIOS from a disc  
This section provides instructions on how to update (flash) BIOS from a disc. System program updates  
are available at:http://www.lenovo.com/support  
To update (flash) BIOS from a disc, do the following:  
1. Make sure the optical drive you want to use is set as the first boot device in the startup device sequence.  
See “Selecting or changing the startup device sequence” on page 43.  
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2. Make sure the computer is turned on and insert the disc into the optical drive. The update begins.  
Note: You can insert the disc into the optical drive when you are setting the startup device sequence.  
However, if you insert the disc into the optical drive when you have already entered the operating  
system, you need to restart the computer to begin the update process.  
3. When prompted to change the serial number, press N. If you want to change the serial number, press Y  
when prompted, type in the serial number and press Enter.  
4. When prompted to change the machine type/model, press N. If you want to change the machine  
type/model, press Y when prompted, type in the machine type/model and press Enter.  
5. Follow the instructions on the screen to complete the update.  
Recovering from a POST/BIOS update failure  
If the power to your computer is interrupted while POST/BIOS is being updated (flash update), your computer  
might not restart correctly. If this happens, perform the following procedure, which is commonly called  
Boot-block Recovery.  
1. Insert the POST/BIOS update (flash update) disc into the optical drive when the computer is turned on.  
2. Turn the computer off.  
3. Turn the computer on and, immediately during startup, press Ctrl+Home.  
4. The computer will automatically begin recovering the POST/BIOS, and you will see a screen indicating  
that the recovery has started. After the recovery session completes, the computer restarts automatically.  
5. Remove the POST/BIOS update (flash update) disc from the optical drive.  
Power management  
Power management reduces the power consumption of certain components of the computer such as the  
system power supply, processor, hard disk drives, and some monitors.  
Automatic configuration and power interface (ACPI) BIOS  
Being an ACPI BIOS system, the operating system is allowed to control the power management features  
of the computer and the setting for Advanced Power Management (APM) BIOS mode is ignored. Not  
all operating systems support ACPI BIOS mode.  
Automatic Power-On features  
The Automatic Power-On features within the Power Management menu allow you to enable and disable  
features that turn on the computer automatically.  
• RTC resume: You can specify a date and time at which the computer will be turned on automatically.  
This can be either a single event or a daily event.  
• Wake on LAN: If the computer has a properly configured token-ring or Ethernet LAN adapter card that is  
Wake on LAN-enabled and there is remote network management software, you can use the Wake on LAN  
feature. When you set Wake on LAN to Enabled, the computer will turn on when it receives a specific  
signal from another computer on the local area network (LAN).  
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Appendix A. Notices  
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult  
your local Lenovo representative for information on the products and services currently available in your  
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that  
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service  
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's  
responsibility to evaluate and verify the operation of any other product, program, or service.  
Lenovo may have patents or pending patent applications covering subject matter described in this  
document. The furnishing of this document does not give you any license to these patents. You can send  
license inquiries, in writing, to:  
Lenovo (United States), Inc.  
1009 Think Place - Building One  
Morrisville, NC 27560  
U.S.A.  
Attention: Lenovo Director of Licensing  
LENOVO PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow  
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply  
to you.  
This information could include technical inaccuracies or typographical errors. Changes are periodically  
made to the information herein; these changes will be incorporated in new editions of the publication.  
Lenovo may make improvements and/or changes in the product(s) and/or the program(s) described in this  
publication at any time without notice.  
The products described in this document are not intended for use in implantation or other life support  
applications where malfunction may result in injury or death to persons. The information contained in this  
document does not affect or change Lenovo product specifications or warranties. Nothing in this document  
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo  
or third parties. All information contained in this document was obtained in specific environments and is  
presented as an illustration. The result obtained in other operating environments may vary.  
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without  
incurring any obligation to you.  
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in  
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of  
the materials for this Lenovo product, and use of those Web sites is at your own risk.  
Any performance data contained herein was determined in a controlled environment. Therefore, the result  
obtained in other operating environments may vary significantly. Some measurements may have been  
made on development-level systems and there is no guarantee that these measurements will be the same  
on generally available systems. Furthermore, some measurements may have been estimated through  
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their  
specific environment.  
© Copyright Lenovo 2009, 2010  
101  
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Television output notice  
The following notice applies to models that have the factory-installed television-output feature.  
This product incorporates copyright protection technology that is protected by method claims of certain U.S.  
patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.  
Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended  
for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation.  
Reverse engineering or disassembly is prohibited.  
Trademarks  
The following terms are trademarks of Lenovo in the United States, other countries, or both:  
Lenovo  
Rescue and Recovery  
The Lenovo logo  
ThinkCentre  
ThinkVantage  
Celeron, Intel, and Intel Core are trademarks of Intel Corporation in the United States, other countries, or both.  
Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.  
Other company, product, or service names may be trademarks or service marks of others.  
102 Hardware Maintenance Manual  
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Part Number: 71Y6308  
Printed in USA  
(1P) P/N: 71Y6308  
*71Y6308*  
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