pagepro 4650EN/5650EN
User’s Guide
A0DX-9561-01A
1800850-001B
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SOFTWARE LICENSE AGREEMENT
This package contains the following materials provided by Konica Minolta Business Technolo-
gies, Inc. (KMBT): software included as part of the printing system, the digitally-encoded
machine-readable outline data encoded in the special format and in the encrypted form (“Font
Programs”), other software which runs on a computer system for use in conjunction with the
Printing Software (“Host Software”), and related explanatory written materials (“Documenta-
tion”). The term “Software” shall be used to describe Printing Software, Font Programs and/or
Host Software and also include any upgrades, modified versions, additions, and copies of the
Software.
The Software is being licensed to you under the terms of this Agreement.
KMBT grants to you a non-exclusive sublicense to use the Software and Documentation, pro-
vided that you agree to the following:
1. You may use the Printing Software and accompanying Font Programs for imaging to the
licensed output device(s), solely for your own internal business purposes.
2. In addition to the license for Font Programs set forth in Section 1 (“Printing Software”)
above, you may use Roman Font Programs to reproduce weights, styles, and versions of
letters, numerals, characters and symbols (“Typefaces”) on the display or monitor for your
own internal business purposes.
3. You may make one backup copy of the Host Software, provided your backup copy is not
installed or used on any computer. Notwithstanding the above restrictions, you may install
the Host Software on any number of computers solely for use with one or more printing
systems running the Printing Software.
4. You may assign its rights under this Agreement to an assignee of all of Licensee’s right and
interest to such Software and Documentation (“Assignee”) provided you transfer to
Assignee all copies of such Software and Documentation Assignee agrees to be bound by
all of the terms and conditions of this Agreement.
5. You agree not to modify, adapt or translate the Software and Documentation.
6. You agree that you will not attempt to alter, disassemble, decrypt, reverse engineer or
decompile the Software.
7. Title to and ownership of the Software and Documentation and any reproductions thereof
shall remain with KMBT and its Licensor.
8. Trademarks shall be used in accordance with accepted trademark practice, including iden-
tification of the trademark owner’s name. Trademarks can only be used to identify printed
output produced by the Software. Such use of any trademark does not give you any rights
of ownership in that trademark.
9. You may not rent, lease, sublicense, lend or transfer versions or copies of the Software that
the Licensee does not use, or Software contained on any unused media, except as part of
the permanent transfer of all Software and Documentation as described above.
10. In no event will KMBT or its licensor be liable to you for any consequential, incidental INDI-
RECT, PUNITIVE or special damages, including any lost profits or lost saving, even if
KMBT has been advised of the possibility of such damages, or for any claim by any third
party. KMBT or its licensor disclaims all warranties with regard to the software, express or
implied, including, without limitation implied warranties of merchantability, fitness for a par-
ticular purpose, title and non-infringement of third party rights. Some states or jurisdictions
do not allow the exclusion or limitation of incidental, consequential or special damages, so
the above limitations may not apply to you.
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11. Notice to Government End Users: The Software is a “commercial item,” as that term is
defined at 48 C.F.R.2.101, consisting of “commercial computer software” and “commercial
computer software documentation,” as such terms are used in 48 C.F.R. 12.212. Consis-
tent with 48 C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4, all U.S. Govern-
ment End Users acquire the Software with only those rights set forth herein.
12. You agree that you will not export the Software in any form in violation of any applicable
laws and regulations regarding export control of any countries.
For EU member states only
This symbol means: Do not dispose of this product
together with your household waste!
Please contact the Local Authority for appropriate dis-
posal instructions. In the case of a new device being
purchased, the used one can also be given to our dealer
for appropriate disposal. Recycling of this product will
help to conserve natural resources and prevent potential
negative consequences for the environment and human
health caused by inappropriate waste handling.
This product complies with RoHS (2002/95/EC) direc-
tive.
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1
Introduction ....................................................................................................... 1
Space Requirements
Printer Parts
Front View 4
Rear View 4
Front View with Options 6
2
About the Software ........................................................................................... 7
Printer Driver CD-ROM 8
PostScript Drivers
8
PCL Drivers
XPS Drivers
PPD Files
8
8
9
Utilities and Documentation CD-ROM 9
Utilities
9
System Requirements 11
Selecting Driver Options/Defaults
(for Windows) 12
i
Contents
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Uninstalling the Printer Driver
(for Windows) 14
Displaying Printer Driver Settings
(for Windows) 15
Windows 2000 15
Common Buttons 16
OK 16
Cancel 16
Apply 16
Help 16
Favorite Setting 16
Paper View 17
Quality View 17
Default 17
Basic Tab 17
Finish tab 18
Cover Page Tab 18
Other Tab 20
Limitations on printer driver functions installed with Point and Print 20
3
Working with the Status Monitor 22
Introduction 22
Operating Environment 22
Opening the Status Monitor 22
Using the Status Monitor 22
Recognizing Status Monitor Alerts 23
Recovering from a Status Monitor Alert 23
Closing the Status Monitor 23
4
Printer Control Panel and Configuration Menu ............................................25
About the Control Panel 26
ii
Contents
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Message Window 28
PROOF/PRINT MENU 31
Entering the Password 33
PAPER MENU 36
QUALITY MENU 49
5
6
Memory Direct ................................................................................................. 79
Using Media ..................................................................................................... 83
Media Types 85
Envelopes 87
Labels 88
Postcards 89
Thin Paper 90
Transparencies 91
Imageable Area—Envelopes 92
Loading Media 93
Loading Media (Tray 1/2/3/4) 93
Loading Plain Paper 93
Other Media 95
Loading Envelopes 96
Loading Label sheets/Postcards/Thick Stock/Thin paper/Transparencies
99
Loading the Paper Larger than A4 102
Loading Banner paper in the Tray 1 105
Duplexing 108
Output Tray 109
Finishing 110
iii
Contents
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7
Replacing Consumables ...............................................................................113
Replacing Consumables 114
Replacing the Backup Battery 133
8
Maintaining the Printer ..................................................................................137
Maintaining the Printer 138
Exterior 140
Cleaning the Duplex Feed Rollers 145
Cleaning the Laser Lens 147
9
Troubleshooting ............................................................................................149
Introduction 150
Preventing Media Misfeeds 151
Clearing Media Misfeeds 153
Clearing a Media Misfeed at the Duplex 158
Clearing a Media Misfeed at the Fuser Unit 160
Clearing a Media Misfeed at the Transfer Roller 163
Clearing a Media Misfeed at the Offset Tray 166
Solving Problems with Media Misfeeds 169
Solving Other Problems 171
Solving Problems with Printing Quality 176
Status, Error, and Service Messages 181
Standard Status Messages 181
Error Messages (Warning:) 182
Error Messages (Operator Call:) 185
Service Messages: 188
iv
Contents
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10 Installing Accessories .................................................................................. 189
Introduction 190
Antistatic Protection 191
Installing the Hard Disk kit 196
CompactFlash 200
Duplex 205
Lower Feeder Unit 208
Offset Tray 214
Installing the Offset Tray 214
Installing the Face Up Tray 217
A Appendix ........................................................................................................219
Safety Specifications 220
Technical Specifications 220
Printer 220
Consumable Life Expectancy Chart 225
Our Concern for Environmental Protection 226
What is an ENERGY STAR product? 226
v
Contents
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vi
Contents
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Getting Acquainted with Your Printer
Space Requirements
To ensure easy operation, consumable replacement and maintenance,
adhere to the recommended space requirements detailed below.
921.8 mm (36.3")
200 mm
(7.9")
300 mm
(11.8")
421.8 mm (16.6")
Front View
300 mm
(11.8")
200 mm
(7.9")
921.8 mm (36.3")
421.8 mm (16.6")
Front View with Options
2
Getting Acquainted with Your Printer
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200 mm (7.9")
275 mm
(10.8”)
240 mm
(9.4")
150 mm
(5.9")
100 mm
(3.9")
465.4 mm (18.3")
1130.4 mm (44.5")
Side View with Options
ꢀ"
The option appears shaded in the above illustrations.
3
Getting Acquainted with Your Printer
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Printer Parts
The following drawings illustrate the parts of your printer referred to through-
out this guide, so please take some time to become familiar with them.
Front View
1
8
1—Center output tray
2—Control panel
3—Ventilation grilles
4—Paper meter
2
5—Tray1 (A4/150sheets)
6—Tray2 (A4/550sheets)
7
7—Power switch
8—Paper stopper
6
5
3
4
Rear View
1—Exhaust port
4
5
6
2—Duplex connector
3—Power connection
4—USB port
5—10Base-T/100Base-TX/
1000Base-T Ethernet Interface
port
1
2
6—Parallel port
3
4
Getting Acquainted with Your Printer
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Front View with Options
4
3
1—Duplex
2—Lower feeder units (Tray 3 and
Tray 4)
5
1
3—Sub tray
4—Offset tray
5—Face up tray (pagepro 5650EN:
Standard, pagepro 4650EN:
Option)
2
1
1
For pagepro 5650EN
For pagepro 4650EN
5
4
6
Getting Acquainted with Your Printer
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Printer Driver CD-ROM
PostScript Drivers
Operating System
Use/Benefit
Windows Vista/XP/Server 2003/2000 These drivers give you access to all of
the printer features, including finish-
ing and advanced layout. See also
“Displaying Printer Driver Settings (for
Windows)” on page 15.
Windows Vista/XP/Server 2003 for
64bit
ꢀ"
A specific PPD file has been prepared for applications (such as Page-
Maker and Corel Draw) that require that a PPD file be specified when
printing.
Server 2003 and 2000, use the specific PPD file provided on the
Printer Driver CD-ROM.
PCL Drivers
Operating System
Use/Benefit
Windows Vista/XP/Server 2003/2000 These drivers give you access to all of
the printer features, including finish-
ing and advanced layout. See also
“Displaying Printer Driver Settings (for
Windows)” on page 15.
Windows Vista/XP/Server 2003 for
64bit
XPS Drivers
Operating System
Windows Vista
Use/Benefit
These mini drivers for Windows Vista
are based on the Windows core. For
details on the installation method and
functions, refer to the Reference
Guide on the Utilities and Documenta-
tion CD-ROM.
Windows Vista for 64bit
ꢀ"
The XPS driver cannot be installed by using the auto-play installation
feature of the Printer Driver CD-ROM. For more details, see the Refer-
ence Guide on the Utilities and Documentation CD-ROM.
8
Printer Driver CD-ROM
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PPD Files
Operating System
Use/Benefit
Windows Vista/XP/Server 2003/2000 These PPD files allow you to install
the printer for a variety of platforms,
drivers, and applications.
Macintosh OS X
Linux
These files are required in order to
use the printer driver for each operat-
ing system.
For details of the Macintosh and Linux
printer drivers, refer to the Reference
Guide on the Utilities and Documenta-
tion CD-ROM.
ꢀ"
For details on the installation of the Windows printer drivers, refer to
the Installation Guide on the Utilities and Documentation CD-ROM.
Utilities and Documentation CD-ROM
Utilities
Utility
Use/Benefit
Download Manager
(Windows Vista/XP/Server 2003/
This utility, which can be used only if
2000, Macintosh OS 10.2.x or later) enables fonts and overlay data to be
downloaded to the hard disk.
For details, refer to the Download
Manager online help for all of the func-
tions.
Status Monitor (Windows only)
PageScope Net Care
The current status of the printer in
addition to the status of consumables
and error information can be viewed.
For details, refer to See “Using the
Status Monitor (Windows Only)” on
page 21.
Printer management functions such as
status monitoring and network settings
can be accessed.
For details, refer to the PageScope
Net Care Quick Guide on the Utilities
and Documentation CD-ROM.
9
Utilities and Documentation CD-ROM
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Utility
Use/Benefit
PageScope Web Connection
With a Web browser, the status of
printers can be checked, and the vari-
ous settings can be changed.
For details, refer to the Reference
Guide on the Utilities and Documenta-
tion CD-ROM.
PageScope Network Setup
PageScope Plug and Print
Using the TCP/IP and IPX protocols,
basic network printer settings can be
specified.
For details, refer to the PageScope
Network Setup User Manual on the
Utilities and Documentation CD-ROM.
This utility automatically detects a new
printer connected to the network and
creates a print object on the Windows
print server.
For details, refer to the PageScope
Plug and Print Quick Guide on the
Utilities and Documentation CD-ROM.
PageScope NDPS Gateway
This network utility enables printers
and KONICA MINOLTA multifunctional
products to be used in an NDPS envi-
ronment.
For details, refer to the PageScope
NDPS Gateway User Manual on the
Utilities and Documentation CD-ROM.
PageScope Direct Print
This application provides functions for
sending PDF and TIFF files directly to
a printer to be printed.
For details, refer to the PageScope
Direct Print User's Guide on the Utili-
ties and Documentation CD-ROM.
10
Utilities and Documentation CD-ROM
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System Requirements
„ Personal computer
– Pentium 2: 400 MHz (Pentium 3: 500 MHz or higher is recommended)
– Power Mac G3 or later (G4 or later is recommended)
– Macintosh equipped with an Intel processor
„ Operating System
– Microsoft Windows Vista Home Basic/Home Premium/Ultimate/Busi-
ness/Enterprise, Windows Vista Home Basic/Home Premium/Ultimate
/Business/Enterprise x64 Edition, Microsoft Windows XP Home Edi-
tion/Professional (Service Pack 2 or later is recommended),
Windows XP Professional x64 Edition, Windows Server 2003,
Windows Server 2003 x64 Edition, Windows 2000 (Service Pack 4 or
later)
– Mac OS X (10.2 or later; We recommend installing the newest patch),
Mac OS X Server (10.2 or later)
– Red Hat Linux 9.0, SuSE Linux 8.2
„ Free hard disk space
– Approximately 20 MB of free hard disk space for printer driver and
Status Monitor
– Approximately 128 MB of free hard disk space for image processing
„ RAM
128 MB or more
„ CD/DVD-ROM drive
„ I/O interface
– 10Base-T/100Base-TX/1000Base-T Ethernet interface port
– USB Revision 2.0 compliant port
– Parallel (IEEE 1284) port
ꢀ"
For details of the XPS, Macintosh and Linux printer drivers, refer to the
Reference Guide on the Utilities and Documentation CD-ROM.
11
System Requirements
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Selecting Driver Options/Defaults
(for Windows)
Before you start working with your printer, you are advised to verify/change
the default driver settings. Also, in case you have options installed, you
should “declare” the options in the driver.
Windows Vista/XP/Server 2003/2000
(KONICA MINOLTA pagepro 4650(5650) PCL, KONICA
MINOLTA pagepro 4650(5650) PS)
1
Choose the driver’s properties as follows:
– (Windows Vista)
From the Start menu, click Control Panel, then Hardware and
Sound, and then click Printers to open the Printers directory.
Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or
KONICA MINOLTA pagepro 4650(5650) PS printer icon, and then
click Properties.
– (Windows XP/Server 2003)
From the Start menu, choose Printers and Faxes to display the
Printers and Faxes directory. Right-click the KONICA MINOLTA
pagepro 4650(5650) PCL or KONICA MINOLTA pagepro 4650(5650)
PS printer icon and choose Properties.
– (Windows 2000)
From the Start menu, choose Settings and then Printers to display
the Printers directory. Right-click the KONICA MINOLTA pagepro
4650(5650) PCL or KONICA MINOLTA pagepro 4650(5650) PS
printer icon and choose Properties.
2
If you have installed options, proceed with the next step. Otherwise, skip
to step 9.
3
4
Select the Configure tab.
Check that the installed options are correctly listed. If not, proceed with
the next step. Otherwise, continue with step 8.
5
Click the Refresh to automatically configure installed options.
ꢀ"
The Refresh is available only if bi-directional communication is
available with the printer; otherwise it is grayed out.
6
From the Device Options list, select an option, one at a time, and then
select Enable or Disable from the Settings menu.
ꢀ"
If Printer Memory is selected, select 128 MB, 256 MB or 384 MB,
according to the installed memory. The factory default setting is
128 MB.
12
Selecting Driver Options/Defaults (for Windows)
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ꢀ"
If Memory Card is selected, select Disable, Enable (1 GB
Under), or Enable (1 GB Over), according to the installed Com-
pactFlash card.
7
Click Apply.
ꢀ"
Depending on the version of the operating system, Apply may not
appear. If this is the case, continue with the next step.
8
9
Select the General tab.
Click Printing Preferences.
Printing Preference dialog box appears.
10
Select the default settings for your printer, such as the default media for-
mat you use, in the appropriate tabs.
11
12
13
Click Apply.
Click OK to exit from the Print preference dialog box.
Click OK to exit from the Properties dialog box.
13
Selecting Driver Options/Defaults (for Windows)
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Uninstalling the Printer Driver
(for Windows)
This section describes how to uninstall the KONICA MINOLTA pagepro 4650
printer driver or the KONICA MINOLTA pagepro 5650 printer driver if neces-
sary.
Windows Vista/XP/Server 2003/2000
(KONICA MINOLTA pagepro 4650(5650) PCL, KONICA
MINOLTA pagepro 4650(5650) PS)
1
2
Close all applications.
Choose the Uninstall Program as follows:
– (Windows Vista/XP/Server 2003)
From the Start menu, choose All programs, KONICA MINOLTA,
pagepro 4650(5650), and then Uninstall Printer Driver.
– (Windows 2000)
From the Start menu, choose Programs, KONICA MINOLTA,
pagepro 4650(5650), and then Uninstall Printer Driver.
3
When the Uninstall dialog box appears, select the name of the driver to be
deleted, and then click the Uninstall button.
4
5
6
Click Uninstall.
Click OK, and restart your computer.
The KONICA MINOLTA pagepro 4650 printer driver or pagepro 5650
printer driver will be uninstalled from your computer.
14
Uninstalling the Printer Driver (for Windows)
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Displaying Printer Driver Settings
(for Windows)
Windows Vista
1
2
From the Start menu, click Control Panel, then Hardware and Sound,
and then click Printers to open the Printers directory.
Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or KONICA
MINOLTA pagepro 4650(5650) PS printer icon and choose Printer Pref-
erences.
Windows XP/Server 2003
1
2
From the Start menu, choose Printers and Faxes to display the Printers
and Faxes directory.
Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or KONICA
MINOLTA pagepro 4650(5650) PS printer icon and choose Printing Pref-
erences.
Windows 2000
1
2
From the Start menu, point to Settings, and then click Printers to display
the Printers directory.
Right-click the KONICA MINOLTA pagepro 4650(5650) PCL or KONICA
MINOLTA pagepro 4650(5650) PS printer icon and choose Printer Prop-
erties.
15
Displaying Printer Driver Settings (for Windows)
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Using the Postscript and PCL Printer Driver
Common Buttons
The buttons described below appear on each tab.
OK
Click to exit the Properties dialog box, saving any changes made.
Cancel
Click to exit the Properties dialog box without saving any changes made.
Apply
Click to save all changes without exiting the Properties dialog box.
Help
Click to view the help.
Favorite Setting
This allows the current settings to be saved. To save the current settings,
specify the desired settings, and then click Add. Specify the settings
described below, and the click OK.
„ Name: Type in the name of the settings to be saved.
„ Comment: Add a simple comment to the settings to be saved.
„ Icon: Select an icon from the icon list to easily identify the settings. The
selected icon appears in the drop-down list.
„ Sharing: Specify whether or not the settings to be saved can be used by
other users logged onto the computer.
Afterward, the saved settings can be selected from the drop-down list. To
change the registered setting, click Edit.
Select Defaults from the drop-down list to reset the functions in all tabs to
their default values.
16
Using the Postscript and PCL Printer Driver
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Paper View
Click the button to display a sample of the page layout in the figure area.
ꢀ"
This button does not appear on the Advanced and Quality tabs.
Printer View
Click the button to display an image of the printer (with all installed options) in
the figure area.
ꢀ"
This button does not appear on the Advanced tab.
Quality View
Click this button to display a sample of the settings selected in the Quality
tab.
Default
Click this button to reset the settings to their defaults.
ꢀ"
This button does not appear on the Advanced tab.
Advanced Tab (PostScript Printer Driver Only)
The Advanced Tab allows you to
„ Select whether to enable or disable the settings for advanced printing
functions (such as booklet printing)
„ Specify the PostScript output method
„ Specify whether or not the error messages of a print job are printed
„ Print a mirror image
„ Specify whether or not the application can directly output PostScript data
„ Specify whether or not the Negative Output is performed
Basic Tab
The Basic Tab allows you to
„ Specify the orientation of the media
„ Specify the size of the original document
„ Select the output media size
17
Using the Postscript and PCL Printer Driver
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„ Zoom (expand/reduce) documents
„ Specify the paper source
„ Specify the type of media
„ Specify the number of copies
„ Turn on/off job collation
„ Turn on/off offset
„ Save a print job on the printer and print it later (Job Retention)
„ Save a confidential job on the printer and protect it with a password
„ Print a single copy for proofing
„ Specify user authentication and account track settings
„ Print on the back side of paper that has already been printed on
ꢀ"
Do not use the following types of paper.
- Paper that has been printed on with an inkjet printer
- Paper that has been printed on with a monochrome/color laser
printer/copier
- Paper that has been printed on with any other printer or fax machine
Layout Tab
The Layout Tab allows you to
„ Print several pages of a document on the same page (N-up printing)
„ Specify booklet printing
„ Rotate the print image 180 degrees
„ Specify duplex (double-sided) printing
„ Specify whether or not blank pages are printed (PCL printer driver only)
„ Adjust the binding margin
„ Specify the position on the paper where the document is to be printed
„ Adjust the printing position (PCL printer driver only)
Finish tab
The Finish Tab allows you to specify the output tray to use.
Cover Page Tab
The Cover Page Tab allows you to
„ Print front and back cover pages and separator pages
18
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„ Specify the tray that contains the paper for the front and back cover pages
and separator pages.
Watermark/Overlay Tab
ꢀ"
Be sure to use overlays with print jobs with a paper size and orienta-
tion that matches the overlay form.
In addition, if settings have been specified for “N-up” or “Booklet” in
the printer driver, the overlay form cannot be adjusted to match the
specified settings.
The settings in the “Overlay” function of the Watermark/Overlay tab allows
you to
„ Select the form to use
„ Add or delete overlay files
„ Launch Download Manager to download a form (PostScript printer driver
only)
ꢀ"
Download Manager Application should be installed earlier.
„ Create a form (PCL printer driver only)
„ Specify that the document and form are printed overlapping (PCL printer
driver only)
„ Display the form information (PCL printer driver only)
„ Print the form on All Pages, First Page, Even Pages and Odd Pages
„ Place the form in back of the document or in front on the printed docu-
ment (PCL printer driver only)
The settings in the “Watermark” function of the Watermark/Overlay tab allows
you to
„ Select the watermark to be used
„ Create, edit or delete watermarks
„ Lighten the density of the watermark
„ Print a frame around watermarks
„ Print transparent (shaded) watermarks
„ Print the watermark on only the first page
„ Print the watermark repeatedly throughout the all pages
Quality Tab
The Quality Tab allows you to
„ Specify the printer settings (Quick Settings)
19
Using the Postscript and PCL Printer Driver
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„ Specify the resolution for the printout
„ Select whether or not economy printing is used
„ Specify the format of fonts that are to be downloaded
„ Print using the printer’s fonts
„ Control the tones (Contrast) of an image (PCL printer driver only)
„ Control the darkness (Brightness) of an image
„ Specify the amount of details in graphic patterns (PCL printer driver only)
Other Tab
The Other Tab allows you to
„ Select that Microsoft Excel sheets are not to be divided when printing
„ Select that the white background of Microsoft PowerPoint data does not
hide overlay files (PCL printer driver only)
„ Send a notification by e-mail when printing is finished
„ Shows the version information for the printer driver
„ Prevent loss when printing fine lines
Limitations on printer driver functions installed with
Point and Print
If Point and Print is performed with the following server and client combina-
tions, there are limitations on some printer driver functions.
„ Server and client combinations
Server: Windows Server 2003/Vista/XP/2000
Client: Windows Server 2003/Vista/XP/2000
„ Functions with limitations applied
Booklet, Skip Blank Pages, Front Cover Page, Back Cover Page, Separa-
tor Page, Create Overlay, Print Overlay, Watermark
*JOBNAME, USERNAME, and HOSTNAME output of PJL
20
Using the Postscript and PCL Printer Driver
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Working with the Status Monitor
Introduction
The Status Monitor shows information about the current status of the printer.
The Status Monitor can be installed from the Utilities and Documentation
CD-ROM.
For details on the installation, refer to the Reference Guide on the Utilities
and Documentation CD-ROM.
Operating Environment
The Status Monitor can be used on computers running Windows Vista/XP/
Server 2003/2000 connected to the printer using an Ethernet connection.
Opening the Status Monitor
Use one of the following steps to open the Status Monitor:
„ Windows Vista/XP/Server 2003—From the Start menu, choose All Pro-
grams, KONICA MINOLTA, and then Status Monitor. Double-click the
Status Monitor icon displayed in the task bar.
„ Windows 2000—From the Start menu, choose Programs, KONICA
MINOLTA, and then Status Monitor. Double-click the Status Monitor icon
displayed in the task bar.
Using the Status Monitor
Status Tab
„ Select Printer—Selects the printer whose status is displayed. In addition,
the messages that appear in the message window of the selected printer
are displayed.
„ Graphic—Shows a graphic representation of the printer and indicates
where the problem is. When the background of the printer graphic is red
or yellow, there is an error and the job has been interrupted.
„ Advanced Options—Click Advanced Options to display the Advanced
Options dialog box. From the Advanced Options dialog box, select
whether the Status Monitor automatically starts when the operating sys-
tem is started and whether error notifications are sent by e-mail.
„ Order Supplies—Click Order Supplies to automatically access the order
page for supplies. The address of the page that is accessed can be spec-
ified from the Advanced Options dialog box.
22
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„ Printer Alerts—Displays text messages that alert you of conditions such
as low toner.
„ Recovery Instructions—Provides you with explanations of what you
need to do in order to correct problems and recover from error conditions.
Consumables Tab
Displays the usage status (approximate percentage remaining) of each con-
sumables.
„ Order Supplies—Click Order Supplies to automatically access the order
page for supplies. The address of the page that is accessed can be spec-
ified from the Advanced Options dialog box.
„ Refresh—Rechecks the supplies and displays their status.
ꢀ"
Click Help to display windows containing explanations of the Status
Monitor functions. Refer to this help for detailed information.
Recognizing Status Monitor Alerts
When the Status Monitor detects a printing problem, the icon on the Windows
task bar changes from green (normal) to yellow (warning), magenta or red
(error), depending on the severity of the printer problem.
Recovering from a Status Monitor Alert
When the Status Monitor notifies you of a printing problem, double-click its
icon on the Windows task bar to open the Status Monitor. The Status Monitor
identifies what type of error has occurred.
Closing the Status Monitor
Click Close to close the Status Monitor window. To exit Status Monitor,
right-click the Status Monitor icon in the taskbar, and then click Exit.
23
Recognizing Status Monitor Alerts
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Closing the Status Monitor
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About the Control Panel
The control panel, located on the top of the printer, allows you to direct the
printer’s operation. In addition, it displays the current status of the printer,
including any condition that needs your attention.
2 3
4
1
7
6
5
Control Panel Keys and Port
No.
Item
Explanation
1
„ Cancels the currently displayed menu or menu
choice
„ Allows you to cancel one or all print jobs that
are currently being printed or processed:
1. Press the Cancel key.
2. Press the
or
keys to select either CUR-
RENT JOBor ALL JOBS.
3. Press the Menu/Select key.
The print job(s) is (are) cancelled.
2
„ Enters the menu system
„ Moves down in the menu structure
„ Applies the selected setting
„
appears in the message window
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No.
Item
Explanation
3
„ Moves the cursor up
„ Returns to the status screen from the help
screen
„ Within a menu choice that is changeable char-
acter by character, scrolls upward through the
available characters
„
,
appears in the message window
4
5
„ Moves the cursor to the right
„ Displays the next help screen
„
appears in the message window
„ Moves the cursor down
„ Displays the help screen when an error occurs
„ Within a menu choice that is changeable char-
acter by character, scrolls downward through
the available characters
„
,
appears in the message window
6
7
„ Moves the cursor to the left
„ Displays the previous help screen
„
appears in the message window
Memory Direct
Print Port
Used to plug the USB memory device into this port
for printing PDF, XPS, JPEG, and TIFF files saved
on the memory device. For details, refer to
“MEMORY DIRECT” on page 52.
27
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Message Window
The current status of the printer, the amount of toner remaining, and any error
messages can be viewed from the message window.
1
2
3
5
4
No.
Details
1
The printer status is indicated by the color of the indicator and light-
ing/flashing of the message window.
„ READY: Indicator lit up in blue and window lit up
„ PROCESSING or PRINTING: Indicator flashing and window lit up
„ ENERGY SAVE: Indicator lit up in blue and window goes off
„ ERROR: Indicator lit up in red and window lit up
2
The current status of the printer is displayed.
„ If the operator or service representative must be called, the sym-
bol
and the error status are displayed.
„ If a warning occurs, the symbol
appears.
„ When a USB memory device is plugged into the Memory Direct
Print Port, the symbol
sage window.
appears on the right side of the mes-
„ While a print job is being received, the symbol
appears on the
right side of the message window.
3
„ Error messages are displayed.
„ While a print job is being received, the user name and the print
progress are displayed.
„ While updating the firmware, the type of firmware being updated
and the update progress are displayed.
4
5
Key information is displayed.
The approximate amount of toner remaining is displayed.
28
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Configuration Menu Overview
The configuration menu accessible from the control panel is structured as
shown below.
Main Menu
READY
PROOF/
PRINT MENU*
PRINT
MENU
PAPER
MENU
QUALITY
MENU
MEMORY DIRECT**
INTERFACE
MENU
SYS DEFAULT
MENU
MAINTENANCE
MENU
SERVICE
MENU
ꢀ"
ꢀ"
* This menu item appears only if an optional hard disk kit is installed.
** This menu item appears when an optional hard disk kit or a Com-
pactFlash card is installed, and INTERFACE MENU/MEMORY
DIRECTis set to ENABLE.
MEMORY DIRECTdoes not appear if public user access has not
been permitted through authentication settings. For details on the
authentication settings, refer to the Reference Guide on the Utilities
and Documentation CD-ROM.
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PROOF/PRINT MENU
ꢀ"
This menu item appears only if an optional hard disk kit is installed.
With this menu item, print jobs that were set to be saved on the hard disk by
using Job Retention on the Basic tab of the printer driver can be printed or
deleted.
ꢀ"
All factory default values are shown in bold.
PROOF/
PRINT MENU
“User name”
“Job name”
PRINT
DELETE
“Job name”
“Job name”
COPIES
YES
1
NO
Printing/Deleting a Stored Job
1
Follow the procedure described below to select a job.
Press Key
Until Display Reads
PROOF/PRINT MENU
“User name”
If no print jobs have been stored on the hard disk,
NO STORED JOBappears.
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Press Key
Until Display Reads
Desired user name
,
Press until the desired
user name appears.
“Job name”
Desired job name
,
Press until the desired
job name appears.
PRINT
DELETE
If the selected print job was set as a secured job
from the printer driver, a screen for entering the
password appears. For details on typing the
password, refer to “Entering the Password” on page
33.
2
Select PRINTor DELETE, and then press the Menu/Select key.
ꢀ"
If PRINTwas selected, continue with step 3.
If DELETEwas selected, continue with step 5.
3
4
Press the
and
keys to specify the number of copies to be printed.
(Settings: 1to 999; Default: 1)
Press the Menu/Select key.
Printing begins.
5
6
Select YESor NO.
Press the Menu/Select key.
If YESwas selected, the print job is deleted.
If NOwas selected, the PRINT/DELETEselection screen appears
again.
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Entering the Password
If the print job selected in the PROOF/PRINTMENUis a secured job, a
screen for entering the password appears. Follow the procedure described
below to type in the four-digit password specified from the printer driver.
1
Press the
word.
to increase or the
to decrease the first digit of the pass-
2
3
Press the
key to move the cursor to the next digit.
to increase or the to decrease the second digit of the
Press the
password.
4
5
Continue these steps until all four digits of the password are specified.
Press the Menu/Select key.
The PRINT/DELETEselection screen appears.
ꢀ"
If an incorrect password is entered, INVALID ENTRYappears and
the screen for entering the password appears again.
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PRINT MENU
With this menu, printer information, such as the configuration page and the
demo page, can be printed.
PRINT MENU
CONFIGURATION
PG
STATISTICS PAGE
FONT LIST
POSTSCRIPT
PCL
MENU MAP
DIRECTORY LIST*
ꢀ"
ꢀ"
* This menu item appears only if an optional hard disk kit or a Com-
pactFlash card is installed.
All factory default values are shown in bold.
Settings
Prints the configuration page.
Settings
CONFIGURA-
TION PG
PRINT/CANCEL
STATISTICS
PAGE
PRINT/CANCEL
Prints the statistics page such as the number of pages
printed.
Settings
Prints the PostScript font list.
Settings
FONT LIST POST
PRINT/CANCEL
SCRIPT
PCL
PRINT/CANCEL
Prints the PCL font list.
Settings
MENU MAP
PRINT/CANCEL
Prints the menu map.
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Settings
DIRECTORY
LIST
PRINT/CANCEL
Prints the directory list of the hard disk or CompactFlash
card.
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PAPER MENU
With this menu, the paper used for printing can be managed.
PAPER MENU
PAPER SOURCE
DUPLEX***
DEFAULT TRAY
TRAY 1
PAPER SIZE
CUSTOM SIZE*
PAPER TYPE
SIZE SETTING
PAPER SIZE
CUSTOM SIZE*
PAPER TYPE
SIZE SETTING
COPIES
COLLATE****
FINISHING*****
TRAY 2
JOB
SEPARATION*****
TRAY 3**
PAPER SIZE
CUSTOM SIZE*
PAPER TYPE
SIZE SETTING
36
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TRAY 4**
PAPER SIZE
CUSTOM SIZE*
PAPER TYPE
SIZE SETTING
TRAY CHAINING
TRAY MAPPING
TRAY MAPPING
MODE
LOGICAL TRAY
0
LOGICAL TRAY
9
ꢀ"
* This menu item appears only when you select CUSTOMfrom the
TRAY X/PAPER SIZEmenu.
** These menu items appear only if one or both of the optional lower
feeder units are installed.
*** This menu item appears only if a duplex is installed.
**** This menu item appears only if an optional hard disk kit or a Com-
pactFlash card of 1 GB or more is installed.
***** This menu item appears only if the optional offset tray is installed.
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ꢀ"
PAPER DEFAULT
All factory default values are shown in bold.
Settings
TRAY 1/TRAY 2/
SOURCE TRAY
TRAY 3/TRAY 4
Select the setting for the default tray.
ꢀ" TRAY 3and TRAY 4appear only if the
optional lower feeder units are installed.
Settings
TRAY 1 PAPER
SIZE
ANY/LETTER/LEGAL/
EXECUTIVE/A4/A5/A6/
B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/16K/KAI 16/KAI
32/ENV C5/ENV C6/ENV
DL/ENV MONARCH/ENV
CHOU#3/ENV CHOU#4/
B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/
CUSTOM
Select the setting for the size of paper
loaded into Tray 1.
ꢀ"
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
If AUTOis selected from the PAPER
MENU/PAPER SOURCE/TRAY
1/SIZE SETTINGmenu, the
printer automatically detects the
paper size.
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Specify the paper size when custom-sized
paper is loaded into Tray 1.
CUSTOM
SIZE
The setting units can be switched between
millimeters and inches with the SYS
DEFAULT MENU/PAPER/UNIT OF
MEASUREsetting.
Setting range for WIDTH
„ For MILLIMETERS: 76to 216mm
(default)
– North America: 216mm
– All other regions: 210mm
„ For INCHES: 3.00to 8.50inches
(default)
– North America: 8.50inches
– All other regions: 8.27inches
Setting range for LENGTH
„ For MILLIMETERS: 127to 900mm
(default)
– North America: 279mm
– All other regions: 297mm
„ For INCHES: 5.00to
35.43inches
(default)
– North America: 11.00inches
– All other regions: 11.69inches
ꢀ"
This menu item appears only if
PAPER SIZEis set to CUSTOM.
39
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Settings
PAPER
TYPE
ANY/PLAIN PAPER/
RECYCLED/THICK 1/
THICK 2/THICK 3/
LABEL/TRANSPARENCY/
ENVELOPE/POSTCARD/
THIN PAPER
Select the setting for the type of paper
loaded into Tray 1.
ꢀ" THICK 3and THIN PAPERare
selectable for pagepro 5650EN only.
Settings
SIZE
SET-
TING
AUTO/USER SELECT
If AUTOis selected, the printer
automatically detects the paper size.
If USER SELECTis selected, a user can
select the paper size.
Settings
TRAY 2 PAPER
SIZE
LETTER/LEGAL/
EXECUTIVE/A4/A5/A6/
B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/16K/KAI 16/KAI
32/ENV C6/ENV DL/ENV
MONARCH/ENV CHOU#3/
B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/
CUSTOM
Select the setting for the size of paper
loaded into Tray 2.
ꢀ"
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
If AUTOis selected from the PAPER
MENU/PAPER SOURCE/TRAY
2/SIZE SETTINGmenu, the
printer automatically detects the
paper size.
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Specify the paper size when custom-sized
paper is loaded into Tray 2.
CUSTOM
SIZE
The setting units can be switched between
millimeters and inches with the SYS
DEFAULT MENU/PAPER/UNIT OF
MEASUREsetting.
Setting range for WIDTH
„ For MILLIMETERS: 98to 216 mm
(default)
– North America: 216 mm
– All other regions: 210 mm
„ For INCHES: 3.87to 8.50 inches
(default)
– North America: 8.50 inches
– All other regions: 8.27 inches
Setting range for LENGTH
„ For MILLIMETERS: 148to 356 mm
(default)
– North America: 279 mm
– All other regions: 297 mm
„ For INCHES: 5.83to
14.00 inches
(default)
– North America:11.00 inches
– All other regions: 11.69 inches
This menu item appears only if PAPER
SIZEis set to CUSTOM.
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Settings
PAPER
TYPE
ANY/PLAIN PAPER/
RECYCLED/THICK 1/
THICK 2/THICK 3/
LABEL/TRANSPARENCY/
ENVELOPE/POSTCARD/
THIN PAPER
Select the setting for the type of paper
loaded into Tray 2.
ꢀ" THICK 3and THIN PAPERare
selectable for pagepro 5650EN only.
Settings
SIZE
SET-
TING
AUTO/USER SELECT
If AUTOis selected, the printer
automatically detects the paper size.
If USER SELECTis selected, a user can
select the paper size.
Settings
TRAY 3 PAPER
SIZE
LETTER/LEGAL/
EXECUTIVE/A4/A5/A6/
B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/16K/KAI 16/KAI
32/ENV C6/ENV DL/ENV
MONARCH/ENV CHOU#3/
B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/
CUSTOM
Select the setting for the size of paper
loaded into Tray 3.
ꢀ"
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
If AUTOis selected from the PAPER
MENU/PAPER SOURCE/TRAY
3/SIZE SETTINGmenu, the
printer automatically detects the
paper size.
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Specify the paper size when custom-sized
paper is loaded into Tray 3.
CUSTOM
SIZE
The setting units can be switched between
millimeters and inches with the SYS
DEFAULT MENU/PAPER/UNIT OF
MEASUREsetting.
Setting range for WIDTH
„ For MILLIMETERS: 98to 216 mm
(default)
– North America: 216 mm
– All other regions: 210 mm
„ For INCHES: 3.87to 8.50 inches
(default)
– North America: 8.50 inches
– All other regions: 8.27 inches
Setting range for LENGTH
„ For MILLIMETERS: 148to 356 mm
(default)
– North America: 279 mm
– All other regions: 297 mm
„ For INCHES: 5.83to
14.00 inches
(default)
– North America:11.00 inches
– All other regions: 11.69 inches
This menu item appears only if PAPER
SIZEis set to CUSTOM.
43
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Settings
PAPER
TYPE
ANY/PLAIN PAPER/
RECYCLED/THICK 1/
THICK 2/THICK 3/
LABEL/TRANSPARENCY/
ENVELOPE/POSTCARD/
THIN PAPER
Select the setting for the type of paper
loaded into Tray 3.
ꢀ" THICK 3and THIN PAPERare
selectable for pagepro 5650EN only.
Settings
SIZE
SET-
TING
AUTO/USER SELECT
If AUTOis selected, the printer
automatically detects the paper size.
If USER SELECTis selected, a user can
select the paper size.
Settings
TRAY 4 PAPER
SIZE
LETTER/LEGAL/
EXECUTIVE/A4/A5/A6/
B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/16K/KAI 16/KAI
32/ENV C6/ENV DL/ENV
MONARCH/ENV CHOU#3/
B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/
CUSTOM
Select the setting for the size of paper
loaded into Tray 4.
ꢀ"
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
If AUTOis selected from the PAPER
MENU/PAPER SOURCE/TRAY
4/SIZE SETTINGmenu, the
printer automatically detects the
paper size.
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Specify the paper size when custom-sized
paper is loaded into Tray 4.
CUSTOM
SIZE
The setting units can be switched between
millimeters and inches with the SYS
DEFAULT MENU/PAPER/UNIT OF
MEASUREsetting.
Setting range for WIDTH
„ For MILLIMETERS: 98to 216 mm
(default)
– North America: 216 mm
– All other regions: 210 mm
„ For INCHES: 3.87to 8.50 inches
(default)
– North America: 8.50 inches
– All other regions: 8.27 inches
Setting range for LENGTH
„ For MILLIMETERS: 148to 356 mm
(default)
– North America: 279 mm
– All other regions: 297 mm
„ For INCHES: 5.83to
14.00 inches
(default)
– North America:11.00 inches
– All other regions: 11.69 inches
This menu item appears only if PAPER
SIZEis set to CUSTOM.
45
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Settings
PAPER
TYPE
ANY/PLAIN PAPER/
RECYCLED/THICK 1/
THICK 2/THICK 3/
LABEL/TRANSPARENCY/
ENVELOPE/POSTCARD/
THIN PAPER
Select the setting for the type of paper
loaded into Tray 4.
ꢀ" THICK 3and THIN PAPERare
selectable for pagepro 5650EN only.
Settings
SIZE
SET-
TING
AUTO/USER SELECT
If AUTOis selected, the printer
automatically detects the paper size.
If USER SELECTis selected, a user can
select the paper size.
Settings
TRAY
ON/OFF
CHAINING
If ONis selected and the specified tray runs out of
paper during printing, a tray loaded with paper of the
same size is automatically selected so printing can
continue.
If OFFis selected and the specified tray runs out of
paper, printing stops.
Settings
TRAY
TRAY
ON/OFF
MAPPING MAPPING
MODE
Select whether or not the Tray Mapping
function is used.
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Settings
LOGICAL
TRAY
0-9
PHYSICAL TRAY1/
PHYSICAL TRAY2/
PHYSICAL TRAY3/
PHYSICAL TRAY4
Select the tray that is used for printing
when a print job is received from another
manufacturer’s printer driver.
The default setting for LOGICAL TRAY
2is PHYSICAL TRAY 2. The default
settings for all other trays are PHYSI-
CAL TRAY 1.
ꢀ" PHYSICAL TRAY3and
PHYSICAL TRAY4appear only if
an optional lower feeder unit is
installed.
Settings
DUPLEX
OFF/LONG EDGE/SHORT EDGE
If LONG EDGEis selected, the pages will be printed on both sides
of the paper for long-edge binding.
If SHORT EDGEis selected, the pages will be printed on both
sides of the paper for short-edge binding.
The setting specified in the printer driver will override this menu
setting.
Settings
COPIES
COLLATE
1-9999
Specify the number of copies to be printed.
The setting specified in the printer driver will override this menu
setting.
Settings
ON/OFF
If ONis selected, all pages of the document are printed before the
next copy is printed.
If OFFis selected, all copies of the document are not printed
separately.
The setting specified in the printer driver will override this menu
setting.
ꢀ"
This menu item appears only if an optional hard disk kit or a
CompactFlash card of 1 GB or more is installed.
47
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Settings
FIN-
SUB TRAY/MAIN TRAY/OFFSET
ISHING
When SUB TRAYis selected, the paper is fed to the sub output
tray.
When MAIN TRAYis selected, the paper is fed to the main out-
put tray.
When OFFSETis selected, the paper is fed to the sub output tray
with each copy slightly shifted.
The setting specified in the printer driver will override this menu
setting.
ꢀ"
The paper size available for SUB TRAYor OFFSETis as
follows:
Width: 89to 216 mm(3.5to 8.5 inches)
Length: 140to 356 mm(5.5to 14.0 inches)
ꢀ" OFFSETcan be set only when COLLATEis ON.
Settings
JOB
ON/OFF
SEPA-
RATION
The paper is fed to the sub output tray with each print job slightly
shifted.
ꢀ"
If FINISHINGis set to MAIN TRAY, the print jobs are fed
out stacked on the top of each other without being shifted.
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QUALITY MENU
With this menu, settings for the print quality can be specified.
QUALITY MENU
RESOLUTION
BRIGHTNESS
CONTRAST
HALFTONE
IMAGE PRINTING
TEXT PRINTING
ECONOMY PRINT
GRAPHICS
PRINTING
ꢀ"
RESOLU-
All factory default values are shown in bold.
Settings
600/1200
TION
The resolution of the print image (600dpi or 1200dpi) can be
specified.
Settings
BRIGHT-
NESS
-15%/-10%/-5%/0%/+5%/+10%/
+15%
The brightness of the printed image can be adjusted.
Settings
CONTRAST
-15%/-10%/-5%/0%/+5%/+10%/
+15%
The contrast of the print image can be adjusted.
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Settings
HALFTONE IMAGE
PRINTING
LINE ART/DETAIL/
SMOOTH
Select how halftones in images are
reproduced.
If LINE ARTis selected, halftones are
reproduced with high precision.
If DETAILis selected, halftones are
reproduced with detail.
If SMOOTHis selected, halftones are
reproduced with smoothness.
Settings
TEXT
LINE ART/DETAIL/
PRINTING
SMOOTH
Select how halftones in text are
reproduced.
If LINE ARTis selected, halftones are
reproduced with high precision.
If DETAILis selected, halftones are
reproduced with detail.
If SMOOTHis selected, halftones are
reproduced with smoothness.
Settings
GRAPHICS
PRINTING
LINE ART/DETAIL/
SMOOTH
Select how halftones in graphics are
reproduced.
If LINE ARTis selected, halftones are
reproduced with high precision.
If DETAILis selected, halftones are
reproduced with detail.
If SMOOTHis selected, halftones are
reproduced with smoothness.
50
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Settings
ECONOMY
PRINT
ON/OFF
Select whether to print graphics with a reduced density by
reducing the amount of toner that is used.
If ONis selected, the amount of toner used is reduced when
printing.
If OFFis selected, the amount of toner used is not reduced
when printing.
51
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MEMORY DIRECT
This menu item appears when an optional hard disk kit or a CompactFlash
card is installed, and INTERFACE MENU/MEMORY DIRECTis set to
ENABLE.
In addition, this menu item does not appear if public user access has not
been permitted through authentication settings. For details on the authentica-
tion settings, refer to the Reference Guide on the Utilities and Documentation
CD-ROM.
With this menu, settings for “memory direct” function can be specified.
ꢀ"
For details on memory direct, refer to “Memory Direct” on page 80.
MEMORY DIRECT
LIST OF FILES*
TYPE OF FILES
ꢀ"
ꢀ"
* This menu items appears when a USB memory device is plugged
into the memory direct print port on the control panel.
All factory default values are shown in bold.
Select the file that you wish to output, and then press the Menu/
LIST
Select key.
OF
FILES
If the file to be printed is in a folder, select the folder, and then
press the Menu/Select key.
Settings
Select this setting to output a file.
Settings
PRINT
CANCEL
Select this setting to stop outputting and to return to the file list.
52
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Settings
LETTER/
A4
LETTER/LEGAL/EXECUTIVE/A4/
A5/A6/B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/FOLIO/SP
FOLIO/UK QUARTO/FOOLSCAP/
GOVT LEGAL/16K/KAI 16/KAI
32/ENV C5/ENV C6/ENV DL/ENV
MONARCH/ENV CHOU#3/ENV
CHOU#4/B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/CUSTOM
Change the size of the paper.
ꢀ"
The value selected for SYS DEFAULT
MENU/DEFAULT PAPERis displayed as the
default for this setting.
ꢀ"
This menu item does not appear if the
selected file type is a PDF file or an XPS file.
Settings
DUPLEX:
OFF
LONG EDGE/SHORT EDGE/OFF
Select whether to perform duplex printing.
If LONG EDGEis selected, the page will be printed
on both sides of the paper for long edge binding.
If SHORT EDGEis selected, the page will be
printed on both sides of the paper for short edge
binding.
If OFFis selected, duplex printing is not performed.
ꢀ"
This menu item appears only if a duplex is
installed.
Settings
COPIES:1
1-9999
Specify the number of copies to be printed (between
1and 9999).
53
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Settings
COLLATE
ON/OFF
Select whether to collate the copies.
If ONis selected, collated printing is performed.
If OFFis selected, collated printing is not performed.
ꢀ"
This menu item appears only if an optional
hard disk kit or a CompactFlash card of 1GB
or more is installed.
Settings
MAIN
TRAY
SUB TRAY/MAIN TRAY/OFFSET
Select the output tray and finishing settings.
When SUB TRAYis selected, the paper is fed to
the sub output tray.
When MAIN TRAYis selected, the paper is fed to
the main output tray.
When OFFSETis selected, the paper is fed to the
sub output tray with each copy slightly shifted.
ꢀ"
This menu item appears only if the optional
offset tray is installed.
TYPE
OF
FILES
Settings PDF,XPS,JPEG,TIFF/PDF,XPS
Select the type of files to be displayed.
54
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INTERFACE MENU
With this menu, interface settings can be specified.
ꢀ"
Restart the printer after changing settings in the ETHERNETmenu.
INTERFACE MENU
JOB TIMEOUT
ETHERNET
TCP/IP
ENABLE
MEMORY
IP ADDRESS*
SUBNET MASK*
DIRECT**
DEFAULT
GATEWAY*
DHCP*
BOOTP*
ARP/PING*
HTTP*
ENABLE
ENABLE
FTP*
TELNET*
BONJOUR*
DYNAMIC DNS*
IPP*
ENABLE
ENABLE
ENABLE
ENABLE
RAW PORT*
BIDIREC-
TIONAL
55
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SLP*
ENABLE
ENABLE
ENABLE
ENABLE
ENABLE
SMTP*
SNMP*
WSD PRINT*
IPSEC*
IP ADDRESS
FILTER*
ACCESS PER-
MISSION
ACCESS
REFUSE
IPv6*
ENABLE
AUTO SETTING
LINK LOCAL
GLOBAL
ADDRESS
GATEWAY
ADDRESS
NETWARE
ENABLE
ENABLE
APPLETALK
SPEED/DUPLEX
IEEE802.1X
ENABLE
*
ꢀ"
ꢀ"
These menu items appear when INTERFACE MENU/ETHERNET/
TCP/IP/ENABLEis set to YES.
*
* This menu item appears only if an optional hard disk kit or a Com-
pactFlash card is installed.
56
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ꢀ"
JOB
TIME-
OUT
All factory default values are shown in bold.
Settings
Specify the timeout interval for a print job being received.
5 seconds-15 seconds-300 seconds
Settings
ETHER- TCP/IP ENABLE
NET
YES/NO
If YESis selected, TCP/IP is enabled.
If NOis selected, TCP/IP is disabled.
Setting
IP
000.000.000.000
ADDRESS
Set the IP address for this printer on the
network.
Use the
,
,
, and
keys to
specify the value.
If the IP address is manually specified,
DHCP/BOOTPis automatically set to
OFF.
Setting
SUBNET
MASK
255.255.000.000
Specify the subnet mask for the network.
Use the , and keys to
specify the value.
Setting
,
,
DEFAULT
GATEWAY
000.000.000.000
Specify the IP address of the router if one
is on the network. Use the
,
,
,
and
keys to specify the value.
Settings
DHCP
ON/OFF
Select whether or not the IP address is
automatically acquired.
If ONis selected, the IP address is auto-
matically acquired.
If OFFis selected, the IP address is not
automatically acquired.
57
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Settings
BOOTP
ON/OFF
Select whether or not the IP address is
automatically acquired.
If ONis selected, the IP address is auto-
matically acquired.
If OFFis selected, the IP address is not
automatically acquired.
Settings
ARP/
PING
ON/OFF
Select whether or not the IP address is
automatically acquired.
If ONis selected, the IP address is auto-
matically acquired.
If OFFis selected, the IP address is not
automatically acquired.
Settings
HTTP ENABLE
YES/NO
If YESis selected, HTTPis
enabled.
If NOis selected, HTTPis
disabled.
Settings
FTP
ENABLE
YES/NO
If YESis selected, FTPis
enabled.
If NOis selected, FTPis
disabled.
Settings
TELNET
ENABLE/DISABLE
Select whether to enable or disable Tel-
net transmissions.
When ENABLEis selected, Telnet trans-
missions are enabled.
When DISABLEis selected, Telnet
transmissions are disabled.
58
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Settings
BON- ENABLE
JOUR
YES/NO
If YESis selected, BONJOUR
is enabled.
If NOis selected, BONJOURis
disabled.
Settings
DYNAMIC ENABLE
DNS
YES/NO
If YESis selected, DYNAMIC
DNSis enabled.
If NOis selected, DYNAMIC
DNSis disabled.
Settings
IPP
ENABLE
ENABLE
YES/NO
If YESis selected, IPPis
enabled.
If NOis selected, IPPis dis-
abled.
Settings
RAW
YES/NO
PORT
If YESis selected, RAW
PORTis enabled.
If NOis selected, RAW PORT
is disabled.
Settings
BIDI-
REC-
TIONAL
ON/OFF
If ONis selected, RAW PORT
is enabled for bi-directional
communication.
If OFFis selected, RAW
PORTis disabled for bi-direc-
tional communication.
Settings
SLP
ENABLE
YES/NO
If YES is selected, SLP is
enabled.
If NO is selected, SLP is dis-
abled.
59
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Settings
SMTP ENABLE
YES/NO
If YESis selected, SMTPis
enabled.
If NOis selected, SMTPis dis-
abled.
Settings
SNMP ENABLE
YES/NO
If YESis selected, SNMPis
enabled.
If NOis selected, SNMPis dis-
abled.
Settings
WSD
ENABLE
YES/NO
PRINT
If YESis selected, WSD
PRINTis enabled.
If NOis selected, WSD
PRINTis disabled.
Settings
IPSEC ENABLE
YES/NO
If YESis selected, IPSECis
enabled.
If NOis selected, IPSECis
disabled.
Settings
IP
ACCESS
ENABLE/
ACCESS PER-
FILTER MIS-
SION
DISABLE
If ENABLEis selected,
ACCESS PERMISSIONis
enabled.
If DISABLEis selected,
ACCESS PERMISSIONis
disabled.
Settings
ACCESS
REFUSE
ENABLE/
DISABLE
If ENABLEis selected,
ACCESS REFUSEis
enabled.
If DISABLEis selected,
ACCESS REFUSEis dis-
abled.
60
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Settings
IPv6 ENABLE
YES/NO
If YESis selected, IPv6 is
enabled.
If NOis selected, IPv6 is dis-
abled.
Settings
AUTO
SET-
TING
YES/NO
If YESis selected, IPv6
address is automatically
obtained.
If NOis selected, IPv6 auto
configuration is disabled.
Displays the link-local address
of IPv6.
LINK
LOCAL
Displays the global address of
IPv6.
GLOBAL
ADDRESS
Displays the gateway address
of IPv6.
GATE-
WAY
ADDRESS
Settings
NETWARE ENABLE
YES/NO
If YESis selected, NetWare is enabled.
If NOis selected, NetWare is disabled.
Settings
APPLE
TALK
ENABLE
YES/NO
If YESis selected, AppleTalk is enabled.
If NOis selected, AppleTalk is disabled.
Settings
SPEED/
DUPLEX
AUTO/10BASE FULL/10BASE
HALF/100BASE FULL/100BASE
HALF/1000BASE FULL
Specify the transmission speed for the network and
the transmission method for bi-directional
transmission.
Settings
IEEE802.ENABLE
1X
YES/NO
If YESis selected, IEEE802.1X is
enabled.
If NOis selected, IEEE802.1X is
disabled.
61
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Settings
MEMORY
DIRECT
ENABLE/DISABLE
Select whether to enable or disable memory direct printing.
If ENABLEis selected, memory direct printing is enabled.
If DISABLEis selected, memory direct printing is disabled.
62
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SYS DEFAULT MENU
With this menu, settings can be specified to adjust the operation of the printer,
such as the display language of the message window and the time until the
machine enters Energy Saver mode.
SYS DEFAULT MENU
LANGUAGE
EMULATION
DEF.
EMULATION
POSTSCRIPT
WAIT
TIMEOUT
PS ERROR
PAGE
PS PROTOCOL
PCL
CR/LF
MAPPING
LINES PER
PAGE
FONT SOURCE
FONT NUMBER
XPS****
PITCH SIZE
(POINT SIZE)
DIGITAL SIG-
NATURE
XPS ERROR
PAGE
SYMBOL SET
PAPER SIZE
CUSTOM SIZE
PAPER TYPE
PAPER
DEFAULT
PAPER
PAPER SIZE
ERROR
UNIT OF
MEASURE
STARTUP
OPTIONS
DO STARTUP
PAGE
AUTO
CONTINUE
63
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HOLD JOB
TIMEOUT*
ENERGY
SAVER TIME
MENU
TIMEOUT
LCD
CONTRAST
SECURITY
CHANGE
PASSWORD
LOCK PANEL
CLOCK
DATE
(xx.xx.xx)
TIME
TIME ZONE
HDD FORMAT*
USER AREA
ONLY
ALL
CARD FORMAT**
USER AREA
ONLY
ALL
RESTORE
NETWORK
RESTORE
DEFAULTS
RESTORE
PRINTER
RESTORE ALL
64
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ENABLE
PAPER EMPTY
TRAY1
WARNING
TRAY2
TRAY3***
TRAY4***
PAPER LOW
TONER LOW
TRAY2
TRAY3***
TRAY4***
ꢀ"
* This menu item appears only if an optional hard disk kit is installed.
** This menu item appears only if an optional CompactFlash card is
installed.
*** These menu items appear only if the optional lower feeder unit is
installed.
**** This menu item appears only if an optional hard disk kit or a Com-
pactFlash card is installed.
65
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ꢀ"
All factory default values are shown in bold.
Settings
LAN-
GUAGE
ENGLISH/FRENCH/GERMAN/SPANISH/
ITALIAN/PORTUGUESE/CZECH/JAPANESE/
KOREAN/SIMPLIFIED CHINESE/
TRADITIONAL CHINESE/DUTCH/RUSSIAN/
POLISH
The display language of the message window can be changed
to the selected language.
The language selections appear in the message window in the
corresponding language. For example, GERMANappears as
DEUTSCH.
Settings
EMULA- DEF.
TION EMULA-
TION
AUTO/POSTSCRIPT/PCL
Specify the printer emulation language.
If AUTOis selected, the printer automatically selects
the printer emulation language from the data stream.
Settings
POST- WAIT
0-300
SCRIPT TIME
OUT
Specify the time until an error is
determined to be a PostScript error.
If 0is selected, no timeout is performed.
Settings
PS
ON/OFF
ERROR
PAGE
Select whether or not an error page is
printed when a Postscript error occurs.
Settings
PS
AUTO/NORMAL/BINARY
PROTO-
COL
Specify the protocol for data transmissions
with a PostScript data stream.
If AUTOis selected, the printer
automatically selects an applicable
protocol from the data stream.
66
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Settings
PCL
CR/LF
MAP-
PING
CR=CR LF=LF/CR=CRLF
LF=LF/CR=CR
LF=LFCR/CR=CRLF
LF=LFCR
Select the definitions of the CR/LF codes
in the PCL language.
Settings
LINES
PER
PAGE
5-60-128
Specify the number of lines per page in the
PCL language.
Settings
FONT FONT
0-102
SOURCE NUMBER
Specify the default font in the
PCL language.
The font numbers that appear
correspond to the PCL font list.
For details on printing the font
list, refer to “PRINT MENU” on
page 34.
Settings
PITCH
SIZE
0.44-10.00-
99.99
(POINT
SIZE)
(4.00-12.00-
999.75)
Specify the font size in the PCL
language.
If the selected FONTNUMBER
is for a bitmap font, PITCH
SIZEappears. If the selected
FONT NUMBERis for an
outline font, POINT SIZE
appears.
Specify the symbol set used
with the PCL language.
SYMBOL
SET
The default setting is PC8.
67
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Settings
XPS
DIGI-
TAL
SIGNA-
TURE
ENABLE/DISABLE
If ENABLEis selected, DIGITAL SIG-
NATUREis enabled.
If DISABLEis selected, DIGITAL
SIGNATUREis disabled.
Settings
XPS
ON/OFF
ERROR
PAGE
If ONis selected, an XPS error page is
printed when an XPS error occurs.
If OFFis selected, no XPS error page is
printed when an XPS error occurs.
Settings
PAPER DEFAULT PAPER
PAPER SIZE
LETTER/LEGAL/EXECU-
TIVE/A4/A5/A6/
B5(JIS)/B6(JIS)/GOVT
LETTER/STATEMENT/
FOLIO/SP FOLIO/UK
QUARTO/FOOLSCAP/GOVT
LEGAL/16K/KAI 16/KAI
32/ENV C5/ENV C6/ENV
DL/ENV MONARCH/ENV
CHOU#3/ENV CHOU#4/
B5(ISO)/ENV #10/ENV
YOU#4/JPOST/JPOST-D/
CUSTOM
Select the size of media that is normally
used.
ꢀ"
The default setting for North
America is LETTER. The default
setting for all other regions is A4.
68
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CUSTOM Specify the media size when PAPER
SIZE SIZEis set to CUSTOM.
The setting units can be switched between
millimeters and inches with the SYS
DEFAULT MENU/PAPER/UNIT OF
MEASUREsetting.
Setting range for WIDTH
„ For MILLIMETERS: 76to 216mm
(default)
– North America: 216mm
– All other regions: 210mm
„ For INCHES: 3.00to 8.50inches
(default)
– North America: 8.50inches
– All other regions: 8.27inches
Setting range for LENGTH
„ For MILLIMETERS: 127to 356mm
(default)
– North America: 279mm
– All other regions: 297mm
„ For INCHES: 5.00to
14.00inches
(default)
– North America: 11.00inches
– All other regions: 11.69inches
69
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Settings
PAPER
TYPE
PLAIN PAPER/
RECYCLED/THICK 1/
THICK 2/THICK 3/
LABEL/TRANSPARENCY/
ENVELOPE/POSTCARD/
THIN PAPER
Select the type of media that is normally
used.
ꢀ" THICK3 and THIN PAPERare
selectable for pagepro 5650EN only.
Settings
PAPER
SIZE
ERROR
ENABLE/DISABLE
If ENABLEis selected, a paper size error is detected.
If DISABLEis selected, no paper size error is
detected.
Settings
UNIT
OF
MEA-
SURE
INCHES/MILLIMETERS
The units for specifying the size of custom media can
be switched between inches and millimeters.
ꢀ"
The default setting for North America is
INCHES. The default setting for all other
regions is MILLIMETERS.
Settings
STARTUP DO
ON/OFF
OPTIONS START-
Select whether or not a startup page is printed when
the printer is turned on.
UP
PAGE
Settings
AUTO
CON-
TINUE
ON/OFF
Select whether or not printing continues if the size or type of
media for the print job.
If AUTO CONTINUEis set to ON, printing automatically contin-
ues after about 10 seconds under the following conditions. At
this time, printing will be performed even if the media size is dif-
ferent.
No media: PAPER EMPTY (Page 186)/TRAY EMPTY (Page
187)
Different media size/type: PAPER ERROR (Page 186)/TRAY x
PAPER ERR (Page 187)
70
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Settings
HOLD
JOB
DISABLE/1 hour/4 hours/1 day/
1 week
TIME
OUT
Specify the length of time until print jobs saved on the hard disk
are deleted. If DISABLEis selected, print jobs are not deleted
at a specific time.
Settings
ENERGY
SAVER
TIME
5 minutes/6 minutes/7 minutes/8
minutes/9 minutes/10 minutes/11
minutes/12 minutes/13 minutes/14
minutes/15 minutes/30 minutes/1
hour
Specify the length of time until the machine enters Energy
Saver mode.
Settings
MENU
TIME
OUT
OFF/1 minute/2 minutes
Specify the length of time until the status screen is displayed
when no operation is performed while a menu or help screen is
displayed in the message window. If OFFis selected, no
timeout occurs.
Settings
LCD
-3/-2/-1/0/+1/+2/+3
CON-
TRAST
Adjust the contrast of the message window.
The darkest level setting is -3and the brightest level setting is
+3.
Specify the password for locking the control panel.
SECU- CHANGE
RITY PASS-
WORD
If the password is set to 0000(default), the control
panel is not locked. In order to lock the control panel,
be sure to specify a password other than 0000.
Settings
LOCK
OFF/MINIMUM/ON
PANEL
Specify how the control panel is locked.
If OFFis selected, the control panel is not locked.
If MINIMUMis selected, the INTERFACE MENU
and SYS DEFAULT MENUare protected with a
password.
If ONis selected, all menus are protected with a
password.
In order to lock the control panel, be sure to specify a
password other than 0000.
71
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Specify the date for the printer’s internal clock.
CLOCK DATE
(xx.xx.
The date for Asia and China is set in the order year,
month, then day (YY.MM.DD).
xx)
The date for the Americas is set in the order month,
day, then year (MM.DD.YY).
The date for Europe is set in the order day, month,
then year (DD.MM.YY).
Specify the time for the printer’s internal clock.
TIME
Settings
TIME
ZONE
-12:00-00:00-+13:00
Specify the time zone.
Initialize the user area of the hard disk. When this
menu item is selected, the printer is automatically
restarted.
HDD
FORMAT AREA
ONLY
USER
Initialize the hard disk. When this menu item is
selected, the printer is automatically restarted.
ALL
Initialize the user area of the CompactFlash card.
When this menu item is selected, the printer is
automatically restarted.
CARD USER
FORMAT AREA
ONLY
Initialize the CompactFlash card. When this menu
item is selected, the printer is automatically restarted.
ALL
Reset the network settings to their defaults. When
this menu item is selected, the printer is
automatically restarted.
RESTORE RESTORE
DEFAULTS NETWORK
Reset the printer settings to their defaults. When this
menu item is selected, the printer is automatically
restarted.
RESTORE
PRINTER
Reset all settings to their defaults. When this menu
item is selected, the printer is automatically restarted.
RESTORE
ALL
72
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Settings
ENABLE PAPER TRAY1
WARNING EMPTY
ON/OFF
Select whether or not a warning appears
when Tray 1 runs out of media.
Settings
TRAY2
TRAY3
TRAY4
ON/OFF
Select whether or not a warning appears
when Tray 2 runs out of media.
Settings
ON/OFF
Select whether or not a warning appears
when Tray 3 runs out of media.
Settings
ON/OFF
Select whether or not a warning appears
when Tray 4 runs out of media.
Settings
PAPER TRAY2
LOW
ON/OFF
Select whether or not to display a warning
when Tray 2 is about to run out of media.
Settings
TRAY3
TRAY4
ON/OFF
Select whether or not to display a warning
when Tray 3 is about to run out of media.
Settings
ON/OFF
Select whether or not to display a warning
when Tray 4 is about to run out of media.
Settings
TONER
LOW
ON/OFF
Select whether or not to display a warning
when the toner is about to run out.
73
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MAINTENANCE MENU
With this menu, maintenance on this printer can be performed.
In order to use this menu, the administrator password must be entered.
MAINTENANCE MENU
PRINT MENU
EVENT LOG
HALFTONE 64
HALFTONE 128
HALFTONE 256
GRADATION
ALIGNMENT
TOP
ADJUSTMENT
TRAY1-4
THICK
DUPLEX
LEFT
ADJUSTMENT
LEFT ADJ
TRAY 1-4
LEFT ADJ
DUPLEX
LD POWER
VIDEO TIME
LAG
SUPPLIES
REPLACE
FUSER UNIT
QUICK SET-
TING*
UPDATE SET-
TING
BACKUP SET-
TING
74
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ꢀ"
ꢀ"
* This menu item appears only if a USB memory device is connected
to the printer.
All factory default values are shown in bold.
Settings
Prints the event log.
Settings
Print halftones at 64 gradations.
PRINT EVENT
MENU LOG
PRINT/CANCEL
HALF-
TONE
64
PRINT/CANCEL
Settings
Print halftones at 128 gradations.
HALF-
TONE
128
PRINT/CANCEL
Settings
Print halftones at 256 gradations.
HALF-
TONE
256
PRINT/CANCEL
Settings
GRADA-
TION
PRINT/CANCEL
Prints the gradation.
Settings
-8-0-7
ALIGN- TOP
TRAY1
TRAY2
TRAY3
TRAY4
THICK
DUPLEX
MENT ADJUST
MENT
When printing on media in Tray 1, specify
the size of the top margin.
Settings
-8-0-7
When printing on media in Tray 2, specify
the size of the top margin.
Settings
-8-0-7
When printing on media in Tray 3, specify
the size of the top margin.
Settings
-8-0-7
When printing on media in Tray 4, specify
the size of the top margin.
Settings
-8-0-7
When printing on thick paper, specify the
size of the top margin.
Settings
-8-0-7
When printing on media using duplex
pass, specify the size of the top margin.
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Settings
LEFT LEFT
ADJUST ADJ
MENT TRAY1
-8-0-7
When printing on media in Tray 1, specify
the size of the left margin.
Settings
LEFT
ADJ
TRAY2
-8-0-7
When printing on media in Tray 2, specify
the size of the left margin.
Settings
LEFT
ADJ
TRAY3
-8-0-7
When printing on media in Tray 3, specify
the size of the left margin.
Settings
LEFT
ADJ
TRAY4
-8-0-7
When printing on media in Tray 4, specify
the size of the left margin.
Settings
LEFT
ADJ
DUPLEX
-8-0-7
When printing on media using duplex
pass, specify the size of the left margin.
Settings
LD
0-7
POWER
Adjust the intensity of laser output.
Settings
VIDEO
TIME
LAG
0-15
When resolution is set to 1200 dpi, adjust the video
output start point horizontally in the even lines.
SUP- RE-
FUSER Settings YES/NO
PLIES PLACE UNIT
Reset the service life counter for the
fuser unit.
Setup
QUICK UP-
SET- DATE
TING SET-
TING
EXECUTE/CANCEL
Select whether or not to update the printer settings
from the definitions file on the USB memory device.
If EXECUTEis selected, the printer settings are
updated.
If CANCELis selected, the settings are not updated.
Setup
BACKUP
EXECUTE/CANCEL
SET-
TING
Select whether or not to save the printer settings
information on a USB memory device.
If EXECUTEis selected, the printer settings are
saved on a USB memory device.
If CANCELis selected, the settings are not saved.
76
Configuration Menu Overview
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Configuration Menu Overview
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PDF, XPS, JPEG and TIFF files saved on USB memory devices can be
printed by plugging the USB memory device into the printer.
ꢀ"
ꢀ"
Memory direct can be used only if an optional hard disk kit or a Com-
pactFlash card is installed.
In order to perform collated printing with memory direct, an optional
hard disk kit or a CompactFlash card of 1 GB or more must be
installed.
For details on specifying settings with the control panel, refer to
“MEMORY DIRECT” on page 52.
Printing From a Connected USB Memory Device
1
2
3
Open the memory direct print
port cover.
Plug the USB memory device
into the memory direct print port.
The USB icon appears in the
upper-left corner of the message
window, and the Memory
Directmenu appears.
Select LIST OF FILES, and then press the Menu/Select key.
80
Memory Direct
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ꢀ"
When all files (PDF, XPS, JPEG and TIFF) are displayed, select
Type OF FILES, and then press the Menu/Select key.
4
5
From the file list, select the file that you wish to print, and then press the
Menu/Select key.
If the file to be printed is in a folder, select the folder, and then press the
Menu/Select key.
ꢀ"
ꢀ"
A maximum of 99 folders and files can be displayed.
Up to 8 folder levels can be displayed.
Select PRINT, and then press the Menu/Select key.
When printing is finished, the status screen appears again.
ꢀ"
ꢀ"
Settings can be specified for the paper size, duplex printing, num-
ber of copies, collating, the output tray, and memory direct print.
Do not unplug the USB memory device from the memory direct
print port during memory direct printing.
81
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Media Specifications
Supported media types/sizes
The following table shows the information about the media types and sizes
supported by this printer.
For the information about custom size, see “Custom size” on page 85.
Media
Media Size
Millimeter
Tray*
Duplex
(double-sided)
Inch
8.5 x 11.0
Letter
215.9 x 279.4
215.9 x 355.6
139.7 x 215.9
184.2 x 267.0
210.0 x 297.0
148.0 x 210.0
105.0 x 148.0
182.0 x 257.0
128.0 x 182.0
210.0 x 330.0
215.9 x 322.3
203.2 x 330.2
203.2 x 254.0
203.2 x 266.7
215.9 x 330.2
195.0 x 270.0
185.0 x 260.0
130.0 x 185.0
100.0 x 148.0
148.0 x 200.0
176.0 x 250.0
104.8 x 241.3
110.0 x 220.0
162.0 x 229.0
114.0 x 162.0
98.4 x 190.5
120.0 x 235.0
90.0 x 205.0
105.0 x 235.0
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1/2/3/4
1
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes**
Yes**
Yes
No
Legal
8.5 x 14.0
5.5 x 8.5
7.25 x 10.5
8.2 x 11.7
5.9 x 8.3
4.1 x 5.8
7.2 x 10.1
5.0 x 7.2
8.3 x 13.0
8.5 x 12.69
8.0 x 13.0
8.0 x 10.0
8.0 x 10.5
8.5 x 13.0
7.7 x 10.6
7.3 x 10.2
5.1 x 7.3
3.9 x 5.8
5.8 x 7.9
6.9 x 9.8
4.125 x 9.5
4.3 x 8.7
6.4 x 9.0
4.5 x 6.4
3.875 x 7.5
4.7 x 9.2
3.5 x 8.1
4.1 x 9.3
Statement
Executive
A4
A5
A6
B5 (JIS)
B6
Folio
SP Folio
Foolscap
UK Quarto
Government Letter
Government Legal
16 K
Kai 16
Kai 32
Japanese Postcard
Japanese Postcard-D
B5 (ISO)
Envelope #10
Envelope DL
No
Envelope C5
No
Envelope C6
1/2/3/4
1/2/3/4
1/2/3/4
1
No
Envelope Monarch
Envelope Chou #3
Envelope Chou #4
Envelope You #4
No
No
No
1/2/3/4
No
Notes:
*
Tray 3 and 4 are the optional lower feeder units.
** Print quality is not guaranteed.
ꢀ"
If PAPER MENU/PAPER SOURCE/TRAY1/2/3/4/SIZE SET-
TINGis set to AUTO, the printer automatically detects the paper size
of Letter, Legal, Government Legal, Executive, A4, A5, and B5 (JIS).
84
Media Specifications
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Custom size
Tray 1
Simplex
Duplex
Width: 76.2-215.9 mm (3.0 - 8.5 inch)
Length: 127.0-900 mm (5.0 - 35.43 inch)
Width: 88.9-215.9 mm (3.5 - 8.5 inch)
Length: 139.7-355.6 mm (5.5 - 14.0 inch)
Width: 98.4-215.9 mm (3.87 - 8.5 inch)
Tray 2/3/4
Simplex
Duplex
Length: 148.0-355.6 mm (5.83 - 14.0 inch)
ꢀ"
For custom size, you can use either the printer driver or printer's con-
trol panel to specify the settings within the range shown in the table on
previous page.
Media Types
Before purchasing a large quantity of special media, do a trial print
with the same media and check the print quality. For a list of approved media,
refer to printer.konicaminolta.com.
Plain Paper (Recycled Paper)
Capacity
Tray 1
Up to 150 sheets, depending on the paper
weight.
Tray 2/3/4
Up to 550 sheets, depending on the paper
weight.
Orientation Tray 1
Tray 2/3/4
Face up
Face up
Driver
Plain Paper (Recycled)
Media Type
pagepro 5650EN: 68-105 g/m2 (18-28 lb bond)
pagepro 4650EN: 60-105 g/m2 (16-28 lb bond)
Weight
Duplexing See page 84 for supported sizes.
Use media that is
Suitable for plain paper laser printers, such as standard or recycled office
paper.
85
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Note
Do not use the media types listed below. These could cause poor print
quality, media misfeeds, or damage to the printer.
DO NOT use media that is
„ Coated with a processed surface (such as carbon paper, and colored
paper that has been treated)
„ Carbon backed
„ Unapproved iron-on transfer media (such as heat-sensitive paper,
heat-pressure paper, and heat-press transfer paper)
„ Cold-water-transfer paper
„ Pressure sensitive
„ Designed specifically for inkjet printers (such as superfine paper, glossy
paper, glossy film, and postcards)
„ Paper that has already been printed on
– Paper that has been printed on with an inkjet printer
– Paper that has been printed on with a monochrome/color laser printer/
copier
– Paper that has been printed on with a heat-transfer printer
– Paper that has been printed on with any other printer or fax machine
„ Dusty
„ Wet (or damp)
ꢀ"
Keep media between 35% and 85% relative humidity. Toner does
not adhere well to moist or wet paper.
„ Layered
„ Adhesive
„ Folded, creased, curled, embossed, warped, or wrinkled
„ Perforated, three-hole punched, or torn
„ Too slick, too coarse, or too textured
„ Different in texture (roughness) on the front and back
„ Too thin or too thick
„ Stuck together with static electricity
„ Composed of foil or gilt; too luminous
„ Heat sensitive or cannot withstand the fusing temperature (180°C
[356°F])
„ Irregularly shaped (not rectangular or not cut at right angles)
86
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„ Attached with glue, tape, paper clips, staples, ribbons, hooks, or buttons
„ Acidic
„ Any other media that is not approved
Thick Stock
Paper thicker than 106 g/m2 (28 lb bond) is referred to as thick stock. Test all
thick stock to ensure acceptable performance and to ensure that the image
does not shift.
Capacity
Tray 1
Up to 60 thick stock sheets, depending on
their thickness.
Tray 2/3/4
Up to 160 thick stock sheets, depending on
their thickness.
Orientation Face up
Thick 1 (106 - 159 g/m2 / 28-42 lb bond)
Driver
Media Type
Thick 2 (160 - 216 g/m2 / 43-57 lb bond)
Thick 3* (106-216 g/m2 / 28-57 lb bond)
106–216 g/m2
Weight
Duplexing Thick 1 and 2 are supported. See page 84 for supported
sizes.
ꢀ"
Banner Paper
Length: 356 - 900 mm
Banner paper is not supported for printing at 1200 dpi.
Image quality of the area from 356 to 900 mm in length is not guaran-
teed.
ꢀ"
* Thick 3 is supported by pagepro 5650EN only.
DO NOT use thick stock that is
„ Mixed with any other media in a tray (as this will cause printer misfeeding)
Envelopes
Print on the front (address) side only. Some parts of the envelope consist of
three layers of paper—the front, back, and flap. Anything printed in these lay-
ered regions may be lost or faded.
Capacity
Tray 1
Up to 15 envelopes, depending on their
thickness
Tray 2/3/4
Up to 80 envelopes, depending on their
thickness.
87
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Orientation Face up
Driver
Envelope
Media Type
Duplexing Not supported
Use envelopes that are
„ Common office envelopes approved for laser printing with diagonal joints,
sharp folds and edges, and ordinary gummed flaps
ꢀ"
Because the envelopes pass through heated rollers, the gummed
area on the flaps may seal. Using envelopes with emulsion-based
glue avoids this problem.
„ Approved for laser printing
„ Dry
DO NOT use envelopes that have
„ Sticky flaps
„ Tape seals, metal clasps, paper clips, fasteners, or peel-off strips for seal-
ing
„ Transparent windows
„ Too rough of a surface
„ Material that will melt, vaporize, offset, discolor, or emit dangerous fumes
„ Been presealed
Labels
A sheet of labels consists of a face sheet (the printing surface), adhesive, and
a carrier sheet:
„ The face sheet must follow the plain paper specification.
„ The face sheet surface must cover the entire carrier sheet, and no adhe-
sive should come through on the surface.
You can print continuously with label sheets. However, this could affect the
media feed, depending on the media quality and printing environment. If
problems occur, stop the continuous printing and print one sheet at a time.
Try printing your data on a sheet of plain paper first to check placement.
Check your application documentation for more information on printing labels.
Capacity
Tray 1
Up to 100 label sheets, depending on their
thickness
Tray 2/3/4
Up to 290 label sheets, depending on their
thickness.
88
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Orientation Face up
Driver
Label
Media Type
Duplexing Not supported
Use label sheets that are
„ Recommended for laser printers
„ Letter or A4 size (adhesive label stock)
DO NOT use label sheets that
„ Have labels that easily peel off or have parts of the label already removed
„ Have backing sheets that have peeled away or have exposed adhesive
ꢀ"
Labels may stick to the fuser, causing them to peel off and media
misfeeds to occur.
„ Are precut or perforated
OK to use
Do not use
Shiny backed paper
Full-page labels
(uncut)
Postcards
Try printing your data on a sheet of plain paper first to check placement.
Capacity
Tray 1
Up to 55 postcards, depending on their
thickness
Tray 2/3/4
Up to 200 postcards, depending on their
thickness.
Orientation Face up
Driver
Postcard
Media Type
Duplexing See page 84 for supported sizes.
89
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Use postcards that are
„ Approved for laser printers
DO NOT use postcards that are
„ Coated
„ Designed for inkjet printers
„ Precut or perforated
„ Preprinted or multicolored
ꢀ"
If the postcard is warped, press on the warped
area before putting it in the tray.
Thin Paper
Capacity
Tray 1
Up to 150 sheets of thin paper, depending on
their thickness.
Tray 2/3/4
Up to 550 sheets of thin paper, depending on
their thickness.
Orientation Face up
Driver
Thin
Media Type
64-67 g/m2 (17-18 lb bond)
Weight
Duplexing See page 84 for supported sizes.
ꢀ"
Thin paper is supported by pagepro 5650EN only.
90
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Transparencies
ꢀ"
ꢀ"
ꢀ"
Do not fan transparencies before loading them. Resulting static elec-
tricity may cause printing errors.
If you touch the face of the transparencies with your bare hands, print
quality may be affected.
Keep the printer path clean. Transparencies are especially sensitive to
a dirty media path. If there are shadows on either the top or the bottom
of the sheets, see chapter 8, “Maintaining the Printer” .
ꢀ"
Remove transparencies as soon as possible from the output tray to
avoid static buildup.
You can print continuously with transparencies. However, this could affect the
media feed, depending on the media quality, static buildup, and printing envi-
ronment.
Try printing your data on a sheet of plain paper first to check placement.
ꢀ"
If you have problems feeding 100 sheets, try loading only 1–50 sheets
at a time. Loading a large number of transparencies at one time may
cause static buildup, thus causing feeding problems.
Capacity
Tray 1
Up to 100 transparencies, depending on
their thickness
Tray 2/3/4
Up to 100 transparencies, depending on
their thickness.
Orientation Face up
Driver
Transparency
Media Type
Duplexing Not supported
ꢀ"
Always first test a small quantity of a particular type of transparency.
Use transparencies that are
„ Approved for laser printing
DO NOT use transparencies that
„ Have static electricity that will cause them to stick together
„ Are specified for inkjet printers only
91
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What Is the Guaranteed Imageable (Printable) Area?
The printable area on all media sizes is
up to 4.2 mm (0.165") from the edges
of the media.
a
a
a
Each media size has a specific image-
able area, the maximum area on which
the printer can print clearly and without
distortion.
Printable
Area
This area is subject to both hardware
limits (the physical media size and the
margins required by the printer) and
software constraints (the amount of
a
a = 4.2 mm (0.165")
memory available for the full-page frame buffer). The guaranteed imageable
(printable) area for all media sizes is the page size minus 4.2 mm (0.165")
from all edges of the media.
ꢀ"
ꢀ"
When printing on Banner Paper, the bottom margin is 10 mm (0.393").
Banner Paper
Length: 356 - 900 mm
Imageable Area—Envelopes
Envelopes have a nonguaranteed imageable area that varies with envelope
type.
ꢀ"
The envelope
print orienta-
tion is deter-
mined
by your appli-
cation.
Nonimageable area 4.2 mm (0.165")
Nonguaranteed area
Guaranteed
area
Page Margins
Margins are set through your application. Some applications allow you to set
custom page sizes and margins while others have only standard page sizes
and margins from which to choose. If you choose a standard format, you may
lose part of your image (due to imageable area constraints). If you can cus-
tom-size your page in your application, use those sizes given for the imagea-
ble area for optimum results.
92
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Loading Media
How do I load media?
Take off the top and bottom sheets of a
ream of paper. Holding a stack of approx-
imately 100 sheets at a time, fan the
stack to prevent static buildup before
inserting it in a tray.
ꢀ"
Do not fan transparencies.
Note
Although this printer was designed for printing on a wide range of
media types, it is not intended to print exclusively on a single media
paper (such as envelopes, labels, thick stock, or transparencies) may
adversely affect print quality or reduce engine life.
When refilling media, first remove any media remaining in the tray. Stack it
with the new media, even the edges, then reload it.
Loading Media (Tray 1/2/3/4)
For details on the types and sizes of media that can be printed, refer to
“Media Specifications” on page 84.
Loading Plain Paper
1
Open the tray and place it on a
flat surface.
93
Loading Media
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2
Remove the lid of the tray.
3
4
If the media pressure plate is
raised, press down the media
pressure plate to lock it into
place.
Squeeze the media guide
(length) and slide it to the
desired size.
5
Squeeze the media guide
(width) and slide it to the desired
size.
94
Loading Media
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6
Load the paper face up in the
tray.
ꢀ"
Do not load the paper above
the ↑ mark. For the informa-
tion on the tray capacity for
each media, see “Media
Types” on page 85".
7
8
Reattach the lid of the tray.
Push the tray completely into the
printer.
9
Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/
4)/PAPER SIZEand PAPER TYPEin the configuration menu, and
then select the setting for the size and type of media that is loaded. See
also “PAPER MENU” on page 36.
Other Media
When loading media other than plain paper, set the media mode (Envelope,
Label, Thick 1, Thick 2, Thick 3, Postcard, Thin paper, or Transparency) in
the driver for optimum print quality.
95
Loading Media
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Loading Envelopes
The following procedure is given taking Envelop #10 as an example.
ꢀ"
Load the envelope with its flap side down.
1
Open Tray 1.
2
3
Remove the lid of the tray.
If the media pressure plate is
raised, press down the media
pressure plate to lock it into
place.
96
Loading Media
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4
Load the envelope with its flap to
the right.
ꢀ"
Do not load the paper above
the ↑ mark. For the informa-
tion on the tray capacity for
each media, see “Media
Types” on page 85".
ꢀ"
For envelopes with the flap
along the short edge, load
the envelopes with the flap side down.
5
6
Squeeze the media guide
(length) and slide it to the
desired size.
Squeeze the media guide
(width) and slide it to the desired
size.
97
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7
8
Reattach the lid of the tray.
Push the tray completely into the
printer.
9
Select PAPER MENU/PAPER SOURCE/TRAY X (TRAY 1/2/3/
4)/PAPER SIZEand PAPER TYPEin the configuration menu, and
then select the setting for the size and type of the media that is loaded.
See also “PAPER MENU” on page 36.
98
Loading Media
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Loading Label sheets/Postcards/Thick Stock/Thin paper/
Transparencies
ꢀ"
ꢀ"
Transparencies for full-color printing cannot be used. Using them may
lead to a printer malfunction.
Remove transparencies as soon as they are output to the center out-
put tray to prevent them sticking together.
1
Open the tray and place it on a
flat surface.
2
3
Remove the lid of the tray.
If the media pressure plate is
raised, press down the media
pressure plate to lock it into
place.
99
Loading Media
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4
Squeeze the media guide
(length) and slide it to the
desired size.
5
6
Squeeze the media guide
(width) and slide it to the desired
size.
Load the paper face up in the
tray.
ꢀ"
Do not load the paper
above the ↑ mark. For
the information on the
tray capacity for each
media, see “Media
Types” on page 85.
100
Loading Media
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7
8
Reattach the lid of the tray.
Push the tray completely into the
printer.
9
Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/
4)/PAPER SIZEand PAPER TYPEin the configuration menu, and
then select the setting for the size and type of the media that is loaded.
See also “PAPER MENU” on page 36.
101
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4
5
Hold the grip of the tray and pull
its extendable part to the front
until it reaches the desired paper
size.
Squeeze the media guide
(length) and slide it to the
desired paper size.
6
Squeeze the media guide
(width) and slide it to the desired
paper size.
103
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7
Load the paper face up in the
tray.
ꢀ"
Do not load the paper above
the ↑ mark. For the informa-
tion on the tray capacity for
each media, see “Media
Types” on page 85.
8
Reattach the lid of the tray.
9
Push the tray completely into the
printer.
10 Select PAPER MENU/PAPER SOURCE/TRAY X (Tray 1/2/3/
4)/PAPER SIZEand PAPER TYPEin the configuration menu, and
then select the setting for the size and type of the media that is loaded.
See also “PAPER MENU” on page 36.
104
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4
5
Hold the grip of the tray and pull
its extendable part to the front
until it reaches the end.
Squeeze the media guide
(length) and slide it to the
desired paper size.
6
7
Squeeze the media guide
(width) and slide it to the desired
paper size.
Load the banner paper face up
in the tray, and then roll up the
end of the paper so that it does
not fall off the tray.
106
Loading Media
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8
9
Push the tray completely into the
printer.
Select PAPER MENU/PAPER SOURCE/TRAY 1/PAPER SIZEand
PAPER TYPEin the configuration menu, and then select the setting for
the size and type of the media that is loaded. See also “PAPER MENU”
on page 36.
107
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Duplexing
Select paper with high opacity for duplex (double-sided) printing. Opacity
of the page. If the paper has low opacity (high translucency), then the printed
data from one side of the page will show through to the other side. Check
your application for margin information. For best results, print a small quantity
to make sure the opacity is acceptable.
Duplex (double-sided) printing can be done manually or can be done auto-
matically with the duplex option installed and selected. For installing the
duplex, refer to “Installing the Duplex” on page 205.
Note
For details on supported media types for duplex printing, see “Media
Specifications” on page 84.
Duplexing envelopes, labels, thick paper3 or transparencies is not
supported.
ꢀ"
Duplex printing can be performed with enough memory (no less than
256 MB) installed in the printer.
How do I autoduplex?
You should verify that the duplex is physically installed on the printer to suc-
cessfully duplex (double-sided) the job.
Check your application to determine how to set your margins for duplex
(double-sided) printing.
The following Binding Position settings are available.
If “Short Edge” is selected, the pages will be laid out to flip
at the top.
1
1
3
If “Long Edge” is selected, the pages will be laid out to flip
at the side.
1
1
3
108
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In addition, if “N-up” has been set to “Booklet”, autoduplex printing is per-
formed.
The following Order settings are available when “Booklet” is selected.
If “Left Binding” is selected, the pages can be folded as a
left-bound booklet.
1
1
3
If “Right Binding” is selected, the pages can be folded as a
right-bound booklet.
1
3
1
3
1
2
Load plain paper into the tray.
From the printer driver, specify duplex (double-sided) printing (Layout tab
in Windows).
3
Click OK.
ꢀ"
With autoduplexing, the back side is printed first, and then the front
side is printed.
Output Tray
All printed media is output to the face-down output tray on top of the printer.
This tray has a capacity of approximately 500 sheets (A4/Letter) of 80 g/m2
(22 lb) paper.
ꢀ"
ꢀ"
If the media is stacked too high in the output tray, your printer may
experience media misfeeds, excessive media curl, or static buildup.
Remove transparencies as soon as possible from the output tray to
avoid static buildup.
109
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Finishing
When the optional offset tray is installed, job separation and offset printing
can be performed. For the installation procedure, refer to “Offset Tray” on
page 214. Settings for job separation and offset printing can be specified by
selecting JOB SEPARATIONor FINISHINGin PAPER MENU.
ꢀ"
Use the following paper for job separation and offset printing.
Width: 89 to 216 mm (3.5 - 8.5 inch)
Media Size
Length: 140 to 356 mm (5.5 - 14.0 inch)
ꢀ"
Paper is fed to the sub output tray with job separation and offset print-
ing.
Job Separation Printing
When paper is fed to the sub output tray, the pages are fed out shifted as
shown below.
ꢀ"
To perform job separation printing, select SUB TRAYin PAPER
MENU/FINISHING.
1
2
3
4
1
2
110
Finishing
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Offset Printing
If offset printing is selected, the paper is fed out shifted as shown below.
ꢀ"
When PAPER MENU/COLLATEis set to ON, the pages are fed out
in sets as shown below.
- When COLLATEis set to ON
- When COLLATEis set to OFF
1
2
3
1
1
1
1
2
3
2
2
2
1
2
3
3
3
3
111
Finishing
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Media Storage
How do I store media?
„ Keep media on a flat, level surface in its original wrapper until it is time to
load it.
Media that has been stored for a long time out of its packaging may dry up
too much and cause misfeeding.
„ If media has been removed from its wrapper, place it in its original pack-
aging and store in a cool, dark place on a level surface.
„ Avoid moisture, excessive humidity, direct sunlight, excessive heat (above
35°C [95°F]), and dust.
„ Avoid leaning media against other objects or placing it in an upright posi-
tion.
Before using stored media, do a trial print to check print quality.
112
Media Storage
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Replacing Consumables
Before replacing consumables, make sure that the power of the printer is
turned off.
Note
Failure to follow instructions as outlined in this manual could result in
voiding your warranty.
Note
If an error message (TONER OUT, FUSER UNIT END OF LIFE, etc.)
appears, print out the configuration page, and then check the status of the
consumables. For details on the error messages, refer to “Error Messages
(Warning:)” on page 182. For details on printing the configuration page,
refer to “Printing a Configuration Page” on page 150.
About toner cartridge
This printer uses a toner cartridge that includes the toner and the photosensi-
tive drum. If the output image is light or blurred, the toner cartridge may be
defective or damaged. In that case, you need to replace it with a new one.
ꢀ"
ꢀ"
Handle the toner cartridge carefully to avoid spilling toner inside the
printer or on yourself.
Install only a new toner cartridge in your printer. If a used toner car-
tridge is installed, the indicator message will not clear and the supplies
status in the Status Monitor will not be updated.
ꢀ"
The toner is nontoxic. If you get toner on your skin, wash it off with
cool water and a mild soap. If you get toner on your clothes, lightly
dust them off as best as you can. If some toner remains on your
clothes, use cool, not hot water, to rinse the toner off.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
114
Replacing Consumables
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ꢀ"
Refer to the following URL for recycling information.
US: printer.konicaminolta.net/products/recycle/index.asp
Europe: www.konicaminolta.eu/printing-solutions/more-information/
clean-planet.html
Other regions: printer.konicaminolta.com
Note
Do not use refilled toner cartridges or unapproved toner cartridges. Any
damage to the printer or quality problems caused by a refilled toner
cartridge or an unapproved toner cartridge will void your warranty. No
technical support is provided to recover from these problems.
When replacing a toner cartridge, refer to the following table. For optimum
print quality and performance, use only approved KONICA MINOLTA toner
cartridge for your specific printer type, as listed in the table below. You can
find your printer type and the toner cartridge part numbers on the consum-
ables reorder label inside the front cover your printer.
Printer
Type
Printer Parts
Number
Toner Cartridge Type
Toner Cartridge
Parts Number
AM
EU
AP
A0DX 011
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FN 011
A0FN 012
(pagepro
4650EN)
A0DX 012
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FP 011
A0FP 012
(pagepro
5650EN)
A0DX 021
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FN 021
A0FN 022
(pagepro
4650EN)
A0DX 022
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FP 021
A0FP 022
(pagepro
5650EN)
A0DX 041
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FN 041
A0FN 042
(pagepro
4650EN)
A0DX 042
Standard-Capacity Toner Cartridge - Black (K)
High-Capacity Toner Cartridge - Black (K)
A0FP 041
A0FP 042
(pagepro
5650EN)
ꢀ"
For optimum print quality and performance, use only the corre-
sponded TYPE genuine KONICA MINOLTA toner cartridge.
Keep toner cartridges:
„ In their packaging until you’re ready to install them.
„ In a cool, dry location away from sunlight (due to heat).
115
Replacing Consumables
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The maximum storage temperature is 35°C (95°F) and the maximum
storage humidity is 85% (noncondensing). If the toner cartridge is moved
from a cold place to a warm, humid place, condensation may occur,
degrading print quality. Allow the toner to adapt to the environment for
about one hour before use.
„ Level during handling and storage.
Do not hold, stand or store a cartridge on its ends or turn it upside down;
the toner inside the cartridge may become caked or unequally distributed.
„ Away from salty air and corrosive gases such as aerosols.
116
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Replacing a Toner Cartridge
Note
Be careful not to spill toner while replacing a toner cartridge. If toner
spills, immediately wipe it off with a soft, dry cloth.
If TONER LOWon the SYS DEFAULT MENU/ENABLE WARNINGis set
to ON, the message TONER LOWappears when the toner cartridge becomes
near empty. Follow the steps below to replace the toner cartridge.
ꢀ"
If TONER LOWon the SYS DEFAULT MENU/ENABLE WARNING
is set to OFF, you are advised to replace the toner cartridge when the
message TONER OUT appears.
1
2
3
Open the top cover.
Hold the toner cartridge by the
grip, and then pull it out slowly.
Take the new toner cartridge out of the box.
117
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4
5
Holding it firmly with both hands,
rock the toner cartridge left and
right, forward and backward, to
distribute the toner evenly.
ꢀ"
Do not touch the devel-
oping roller of the toner
cartridge; otherwise
image quality may
decrease.
Placing the toner cartridge on a
flat surface, pull out the seal hor-
izontally.
6
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
118
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7
Close the top cover securely.
Note
Dispose of the used toner cartridge according to your local regulations.
Do not burn the toner cartridge.
For details, refer to “About toner cartridge” on page 114.
Replacing the Fuser Unit
When it is time to replace the fuser unit, the message FUSER UNIT END
OF LIFEappears. Printing can continue even after this message appears;
however, since the print quality is reduced, the fuser unit should be replaced
immediately.
119
Replacing Consumables
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1
2
Turn off the printer and discon-
nect the power cord.
ꢀ"
There are extremely hot
parts within the machine.
Before replacing the
fuser unit, wait about 30
minutes after turning off
the machine, and then
check that the fusing sec-
tion has reached room
temperature; otherwise,
you may get burnt.
Lift the lever shown in the figure.
3
Open the rear cover.
ꢀ"
Do not touch any parts
inside the printer.
120
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4
5
Pull down the 2 levers at the bot-
tom of the fuser unit.
Remove the fuser unit slowly.
121
Replacing Consumables
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6
Prepare a new fuser unit.
ꢀ"
Be careful not to touch
the surface of the fuser
roller.
7
Insert the new fuser unit slowly.
122
Replacing Consumables
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8
9
Lift up the 2 levers at the bottom
of the fuser unit.
Push down the levers at both
ends of the fuser unit to lock it.
10
11
Close the rear cover.
ꢀ"
Do not close the rear cover without installing the fuser unit. Forc-
ibly closing the rear cover may damage the lever or the cover.
Reconnect the power cord, and
turn on the printer.
123
Replacing Consumables
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12 Reset the counter in the MAINTENANCE MENU/SUPPLIES/
REPLACE/FUSER UNITmenu.
124
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3
4
5
Pull the 2 levers on the upper
part of the transfer roller, then
squeeze the 2 levers on the bot-
tom of the transfer roller and pull
it out slowly towards you.
Pick up the new transfer roller by
the levers at both ends, and then
slot it in slowly.
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
ꢀ"
ꢀ"
Do not touch any parts
inside the printer.
Ensure that the toner car-
tridge is firmly set.
126
Replacing Consumables
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6
Close the top cover securely.
Replacing the Feed Roller
The feed roller is included as one of the regular replacement parts. There are
two feed rollers inside the machine and one in the tray. All feed rollers are
recommended to be replaced periodically.
127
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4
5
6
While pushing down the shaft of
the feed roller, widen the tab of
the feed roller to loosen it (1)
and then slowly remove the feed
roller from the shaft on the tray
(2).
Hold the tab on the new feed
roller and slowly push it into the
shaft on the tray.
Aligning the small tabs on the
feed roller with the slots of the
shaft, push the feed roller com-
pletely in so that the tab fits into
the slot.
129
Replacing Consumables
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7
Load the paper face up in the
tray.
ꢀ"
Do not load the paper above
the ↑ mark. For the informa-
tion on the tray capacity for
each media, see “Media
Types” on page 85.
8
9
Reattach the lid of the tray.
Push the tray completely into the
printer.
130
Replacing Consumables
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Replacing the Feed Roller (inside the Printer)
1
Open the top cover.
ꢀ"
Do not touch any parts
inside the printer.
2
Hold the toner cartridge by the
grip, and then pull it out slowly.
3
While pushing down the shaft of
the feed roller, widen the tab of
the feed roller to loosen it (1)
and then slowly remove the feed
roller from the shaft on the tray
(2).
131
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4
5
6
Hold the tab on the new feed
roller and slowly push it into the
shaft on the tray.
Aligning the small tabs on the
feed roller with the slots of the
shaft, push the feed roller com-
pletely in so that the tab fits into
the slot.
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
ꢀ"
Do not touch any parts
inside the printer.
132
Replacing Consumables
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7
Close the top cover securely.
Replacing the Backup Battery
When the backup battery is at its end of life, the printer's date and time cannot
be retained. Follow the procedure described below to replace the backup bat-
tery.
Note
Only use the coin-shaped 3V lithium battery CR2032. It’s very important
to protect the printer controller board and any associated circuit boards
from electrostatic damage. Before performing this procedure, review
the antistatic caution on page 219. In addition, always handle circuit
boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
133
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2
Using a screwdriver, loosen the
screw of the right cover, located
at the rear side.
3
4
Remove the right side cover.
Using a screwdriver, loosen the
two screws. (Do not remove
them from the printer.)
134
Replacing Consumables
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5
6
Remove the panel.
Remove the backup battery.
7
Insert a new backup battery.
ꢀ"
When inserting the new
backup battery, be sure
that the + side faces
front.
ꢀ"
Risk of explosion if bat-
tery is replaced by an
incorrect type.Dispose of
used batteries according
to your local regulations.
Do not burn the backup
battery.
8
9
Reinstall the panel and tighten the two screws.
Attach the right side cover.
135
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10
11
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
12 Use DATEon the SYS DEFAULT MENU/CLOCKmenu to set the date,
and use TIMEon the SYS DEFAULT MENU/CLOCKmenu to set the
time.
136
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Maintaining the Printer
CAUTION
Read all caution and warning labels carefully, making sure to follow any
instructions contained in them. These labels are located on the inside of
the printer’s covers and the interior of the printer body.
Handle the printer with care to preserve its life. Abuse handling may cause
damage and void your warranty. If dust and paper scraps remain on the
inside or outside of the printer, printer performance and print quality will suffer,
so the printer should be cleaned periodically. Keep the following guidelines in
mind.
WARNING!
Turn off the printer, unplug the power cord, and disconnect all interface
cables before cleaning. Do not spill water or detergent into the printer;
otherwise the printer will be damaged and an electric shock may occur.
CAUTION
The fuser unit is hot. When the rear cover is opened, the fuser
unit temperature drops gradually (one hour wait time).
„ Be careful when cleaning the inside of the printer or removing media mis-
feeds, as the fuser unit and other internal parts may be very hot.
„ Do not place anything on top of the printer.
„ Use a soft cloth to clean the printer.
„ Never spray cleaning solutions directly on the printer’s surface; the spray
could penetrate through the air vents of the printer and damage the inter-
nal circuits.
„ Avoid using abrasive or corrosive solutions or solutions that contain sol-
vents (such as alcohol and benzene) to clean the printer.
„ Always test any cleaning solution (such as mild detergent) on a small
inconspicuous area of your printer to check the solution’s performance.
„ Never use sharp or rough implements, such as wire or plastic cleaning
pads.
„ Always close the printer’s covers gently. Never subject the printer to vibra-
tion.
„ Do not cover the printer immediately after using it. Turn it off and wait until
it cools down.
138
Maintaining the Printer
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„ Do not leave the printer’s covers open for any length of time, especially in
well-lit places; light may damage the toner cartridges.
„ Do not open the printer during printing.
„ Do not tap media stacks on the printer.
„ Do not lubricate or disassemble the printer.
„ Do not tilt the printer.
„ Do not touch the electrical contacts, gears, or laser devices. Doing so
may damage the printer and cause the print quality to deteriorate.
„ Keep media in the output tray at a minimum level. If the media is stocked
too high, your printer may experience media misfeeds and excessive
media curl.
„ Make sure two people are avail-
able to lift the printer when mov-
ing it.
Keep the printer level to avoid
toner spillage.
„ When lifting up the printer, push
the tray 1/2 completely into the
printer and then lift the printer as
shown in the right figure.
ꢀ"
If an optional lower feeder
unit is installed, remove it
before lifting the printer.
„ If you get toner on your skin, wash it off with cool water and a mild soap.
139
Maintaining the Printer
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CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
„ Make sure any parts removed during cleaning are replaced before you
plug in the printer.
Cleaning the Printer
CAUTION
Be sure to turn off the printer and unplug the power cord before
cleaning.
Exterior
Control Panel
Ventilation Grill
Printer Exterior
140
Cleaning the Printer
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Cleaning the Feed Roller (inside the Tray)
The accumulation of paper dust and other debris on the media rollers can
cause media-feeding problems.
1
2
3
Pull the tray out of the printer
While pushing down the shaft of
the feed roller, widen the tab of
the feed roller to loosen it (1)
and then slowly remove the feed
roller from the shaft on the tray
(2).
Clean the feed rollers by wiping
them with a soft, dry cloth.
141
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4
5
6
Hold the tab on the feed roller
and slowly push it into the shaft
on the tray.
Aligning the small tabs on the
feed roller with the slots of the
shaft, push the feed roller com-
pletely in so that the tab fits into
the slot.
Push the tray completely into the
printer.
142
Cleaning the Printer
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Cleaning the Feed Roller (inside the Printer)
1
Open the top cover.
ꢀ"
Do not touch any parts
inside the printer.
2
Hold the toner cartridge by the
grip, and then pull it out slowly.
3
Clean the feed rollers by wiping
them with a soft, dry cloth.
143
Cleaning the Printer
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4
5
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
ꢀ"
ꢀ"
Do not touch any parts
inside the printer.
Ensure that the toner car-
tridge is firmly set.
Close the top cover securely.
144
Cleaning the Printer
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Cleaning the Duplex Feed Rollers
1
2
3
Lift the lever at the top left hand
side of the duplex to unlock it
and open the duplex cover.
Clean the media feed roller by
wiping them with a soft, dry
cloth.
Close the duplex cover.
145
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4
5
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
ꢀ"
ꢀ"
Do not touch any parts
inside the printer.
Ensure that the toner car-
tridge is firmly set.
Close the top cover securely.
148
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Introduction
This chapter provides information to aid you in resolving printer problems you
may encounter, or at least guide you to the proper sources for help.
Printing the configuration page
Preventing media misfeeds
Page 150
Page 151
Page 152
Page 153
Page 169
Page 171
Page 176
Page 181
Understanding the media path
Clearing media misfeeds
Solving problems with media misfeeds
Solving other problems
Solving problems with printing quality
Status, error, and service messages
Printing a Configuration Page
Print a configuration page to verify the printer is printing correctly, or to check
the printer configuration.
Press Key
(once)
Until Display Reads
READY
PRINT MENU
If an optional hard disk kit is installed, the PROOF/PRINT
MENUappears at the top of the menu. Press the
key to
select the PRINT MENU.
CONFIGRATION PG
PRINT
The configuration page prints and the printer goes back
to READY.
150
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Preventing Media Misfeeds
Make sure that...
Media matches the printer specifications.
Media is flat, especially on the leading edge.
The printer is on a hard, flat, level surface.
You store media in a dry location away from moisture and humidity.
You remove transparencies from the output tray immediately after printing to
avoid static buildup.
You always adjust the media guides in the tray after inserting the media (a
guide not properly adjusted can cause poor print quality, media misfeeds, and
printer damage).
You load the media printing-side up in the tray (Some manufacturers place an
arrow on the end of the wrapper to indicate the printing side).
Avoid...
Media that is folded, wrinkled, or excessively curled.
Double feeding (remove the media and fan the sheets—they may be sticking
together).
Fanning transparencies since this causes static.
Loading more than one type/size/weight of media in a tray at the same time.
Overfilling the trays.
Allowing the output tray to overfill (the output tray has a 500-sheet capacity—
misfeeding may occur if you allow more than 500 sheets of media to accumu-
late at one time).
Allowing the output tray to fill with more than a few transparencies.
151
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Understanding the Media Path
Understanding the printer’s media path will help you locate media misfeeds.
10
13
9
12
1
2
8
11
7
3
4
5
6
1
2
3
4
5
Toner cartridge
Laser
8
9
Fuser unit
Main output tray
Tray 1
10 Sub output tray
11 Duplex (optional)
Tray 2
Tray 3 (optional)
12 Face up tray (pagepro 5650EN: standard,
pagepro 4650EN: optional)
6
7
Tray 4 (optional)
Transfer roller
13 Offset tray (optional)
152
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Clearing Media Misfeeds
To avoid damage, always remove misfed media gently, without tearing it. Any
piece of media left in the printer, whether large or small, can obstruct the
media path and cause further misfeeds. Do not reload media that has misfed.
Note
The image is not fixed on the media before the fusing process. If you
touch the printed surface, the toner may stick to your hands, so be
careful not to touch the printed face when removing the misfed media.
Make sure not to spill any toner inside the printer.
CAUTION
Unfused toner can dirty your hands, clothes, or anything else it gets on.
If you accidentally get toner on your clothes, lightly dust them off as
best as you can. If some toner remains on your clothes, use cool, not
hot water, to rinse the toner off. If toner gets on your skin, wash it off
with cool water and a mild soap.
CAUTION
If you get toner in your eyes, wash it out immediately with cool water
and consult a doctor.
If, after clearing the media misfeed, the misfeed message in the control panel
window persists, open and close the printer’s covers. This should clear the
misfeed message.
153
Clearing Media Misfeeds
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Media Misfeed Messages and Clearing Procedures
Media Misfeed Message
Page Reference
Refer to “Clearing a Media Misfeed at
the Paper Tray” on page 155.
PAPER JAM
TRAY1/2/3/4
Refer to “Clearing a Media Misfeed at
the Duplex” on page 158.
PAPER JAM
DUPLEX1/2
Refer to “Clearing a Media Misfeed at
the Fuser Unit” on page 160.
PAPER JAM
FUSER/EXIT
Refer to “Clearing a Media Misfeed at
the Transfer Roller” on page 163.
PAPER JAM
TRANSFER
Refer to “Clearing a Media Misfeed at
the Offset Tray” on page 166.
PAPER JAM
SUB EXIT
154
Clearing Media Misfeeds
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Clearing a Media Misfeed at the Paper Tray
1
Pull the tray out of the printer.
2
3
Remove the lid, and remove any
wrinkled media from the tray.
Remove any misfed media.
ꢀ"
If any media is jammed at
the optional lower feeder
unit (tray 3/4), examine
the interior of the tray.
4
Remove all media from the tray.
155
Clearing Media Misfeeds
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5
Fan the media, and align its
edges.
ꢀ"
Do not fan transparen-
cies.
6
7
8
Load the media in the tray.
Reattach the lid of the tray.
Push the tray completely into the
printer.
156
Clearing Media Misfeeds
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9
Open and close the top cover of
the printer.
157
Clearing Media Misfeeds
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Clearing a Media Misfeed at the Duplex
ꢀ"
PAPER JAM DUPLEX1appearing in the display indicates a paper
jam occurs at the paper exit.
PAPER JAM DUPLEX2appearing in the display indicates a paper
jam occurs at the paper exit or the interior of the top cover of the
duplex.
At the paper exit
1
Examine the center output tray
and remove any misfed media.
ꢀ"
ꢀ"
If media is torn, check for
any remaining media.
If the paper is difficult to
remove, proceed to the
following section "At the
interior of the duplex
cover" to examine the
interior of the duplex
cover and remove the
media.
At the interior of the duplex cover
1
Lift the lever at the top left hand
side of the duplex to unlock it
and open the duplex cover.
158
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2
3
Examine the interior of the
duplex cover and remove any
misfed media.
ꢀ"
If media is torn, check for
any remaining media.
Close the duplex cover.
159
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Clearing a Media Misfeed at the Fuser Unit
1
2
3
Remove any media from the
center output tray.
ꢀ"
If the duplex is installed,
open the cover of the
duplex first. Refer to
“Clearing a Media Mis-
feed at the Duplex” on
page 158.
Lift the second lever from the top
left corner of the back of the
printer.
Open the rear cover.
ꢀ"
Do not touch any parts
inside the printer.
160
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4
Open the cover of the fuser unit
and remove any misfed media.
ꢀ"
ꢀ"
If media is torn, check for
any remaining media.
Make sure that the levers
at both ends of the fuser
unit are returned to the
positions they were in
before clearing the jam.
CAUTION
The area around the fuser unit is
extremely hot.
Touching anything other than the
indicated levers may result in
burns. If you get burned,
immediately cool the skin under
cold water, and then seek
professional medical attention.
161
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5
Close the rear cover.
Make sure that the levers
ꢀ"
at the rear of the printer
are returned to the posi-
tions they were in before
clearing the jam.
162
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Clearing a Media Misfeed at the Transfer Roller
1
2
3
Remove any media from the
center output tray.
Open the top cover.
ꢀ"
Do not touch any parts
inside the printer.
Hold the toner cartridge by the
grip, and then pull it out slowly.
163
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4
5
Examine the interior after taking
out the toner cartridge and
remove any misfed media.
ꢀ"
Rotating the roller on the
left side helps releasing
misfed media for
removal.
ꢀ"
If media is torn, check for
any remaining media.
Hold the toner cartridge by the
grip, and then insert it into the
slot inside the printer.
ꢀ"
ꢀ"
Do not touch any parts
inside the printer.
Ensure that the toner car-
tridge is firmly set.
6
Close the top cover securely.
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Note
Do not touch the surface of the
transfer roller. Doing so may
cause the print quality to
deteriorate.
165
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4
5
6
Lift the second lever from the top
left corner of the back of the
printer.
Open the rear cover.
ꢀ"
Do not touch any parts
inside the printer.
Remove any misfed media.
ꢀ"
If media is torn, check for
any remaining media.
167
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CAUTION
The area around the fuser unit is
extremely hot.
Touching anything other than the
indicated levers may result in
burns. If you get burned,
immediately cool the skin under
cold water, and then seek
professional medical attention.
7
Close the rear cover.
Make sure that the levers
ꢀ"
at the rear of the printer
are returned to the posi-
tions they were in before
clearing the jam.
168
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Solving Problems with Media Misfeeds
ꢀ"
Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media.
Symptom
Cause
Solution
Several
sheets go
The front edges of
the media are not
Remove the media and even up the
front edges, then reload it.
through the even.
printer
The media is moist
Remove the moist media and replace it
with new, dry media.
together.
from humidity.
Too much static elec- Do not fan transparencies.
tricity is present.
Media mis- Top cover needs to
Open and close the top cover of the
printer again.
feed mes-
sage stays
on.
be opened and
closed again to reset
the printer.
misfed in the printer. sure that you have removed all of the
misfed media.
Duplex mis- Unsupported media Use KONICA MINOLTA-approved
feeds.
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 84.
Only plain paper, 60-105 g/m2 / 16-28
lb bond (pagepro 4650EN) or 68-105
g/m2 / 18-28 lb bond (pagepro
5650EN) can be autoduplexed. See
“Media Specifications” on page 84.
Make sure that you have not mixed
media types in a paper tray.
Do not duplex (double-sided) enve-
lopes, labels, thick stock, or transpar-
encies.
Media is still being
misfed.
Recheck the media path inside the
duplex option and make sure that you
have removed all of the misfed media.
169
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Symptom
Cause
Solution
Media is
The media is not cor- Remove the misfed media and reposi-
misfeeding. rectly positioned in
the tray.
tion the media properly in the tray.
The number of sheets Remove the excess media and reload
in the tray exceeds
the maximum
allowed.
the correct number of sheets in the
tray.
The media guides are Adjust the media guides in the tray to
not correctly adjusted match the size of the media.
to the media size.
Warped or wrinkled
Remove the media, smooth it out, and
media is loaded in the reload it. If it still misfeeds, do not use
tray.
that media.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Media is
Transparencies have Remove the transparencies and load
tricity in the tray.
ing them.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media.
See “Media Specifications” on page
84.
The media roller is
dirty.
Clean the media supply roller.
For more details, refer to “Cleaning the
Feed Roller (inside the Tray)” on page
141.
170
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Solving Other Problems
ꢀ"
For details on consumables, access www.q-shop.com.
Symptom
Cause
Solution
Printer
The power cord is not Turn off the printer, confirm that the
power is not correctly plugged into power cord is correctly plugged into the
on.
the outlet.
Something is wrong Plug another electrical appliance into
with the outlet con- the outlet and see whether it operates
outlet, and then turn on the printer.
nected to the printer. properly.
The power switch is Turn the power switch off (O position),
not correctly turned
on (I position).
then turn it back to the on (I position).
The printer is con-
nected to an outlet
Use a power source with the specifica-
tions listed in appendix A, “Technical
with a voltage or fre- Specifications.”
quency that does not
match the printer
specifications.
Data was
sent to the
An error message is Handle according to the message dis-
displayed in the mes- played.
printer, but it sage window.
doesn’t print.
A job may be can-
Click the User Authentication/Account
celled if user authen- Track button in the printer driver, and
tication or account
track settings are
specified.
then type in the necessary information
before printing.
The control The toner cartridge
Remove the toner cartridge and check
panel dis-
plays
may be defective or it for damage. If it is damaged, replace
damaged.
it.
TONER
You printed with
heavy toner cover-
age.
See the specifications in Appendix A.
LOWmuch
sooner than
expected.
171
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Symptom
Cause
Solution
You can’t
print the con-
figuration
page.
The tray is empty.
Check that at least Tray 1 is loaded
with media, in place, and secure.
The printer’s covers Make sure the covers are closed
aren’t closed
securely.
securely. Close all covers gently to
avoid jarring the printer. Make sure that
the toner cartridge is installed correctly
when closing the center output tray.
There is a media
misfeed.
Clear the media misfeed.
Printing from The file format (file
a USB mem- extension) is not one
ory device is that can be printed.
not possible.
Only files with the format (extension)
for JPEG, TIFF, XPS, or PDFare sup-
ported.
MEMORY DIRECT Change the setting for INTERFACE
for the printer is set to
MENU/MEMORY DIRECTto
DISABLE.
ENABLE.
A public user is not
specified for user
authentication.
Contact the printer administrator.
Printing
The printer is set to a It takes more time to print on special
takes too
slow printing mode
media. When using regular paper,
make sure that the media type is set
properly in the driver.
much time. (for example, thick
stock or transpar-
ency).
The printer is set to
It takes time for printing to start in
Energy Saver mode. Energy Saver mode. If you do not want
to use this mode, disable it. (SYS
DEFAULT MENU/ENERGY SAVER
menu)
The job is very com- Wait. No action needed.
plex.
The printer memory is Add more memory.
insufficient.
A toner cartridge for a Install a correct KONICA MINOLTA
different region or an toner cartridge approved for your spe-
unapproved genuine cific printer.
toner cartridge is
installed.
172
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Symptom
Cause
Solution
Blank pages The toner cartridge
Check the toner cartridge. The image
come out
may be defective or will not print if it is empty.
during print- empty.
ing.
The wrong media is Check that the media type set in the
being used.
driver matches the media loaded in the
printer.
Not all pages The printer has the
Check your cable.
print.
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
The Cancel key was Make sure no one pressed the Cancel
pressed.
key while your job was printing.
The tray is empty.
Check that the trays are loaded with
media, in place, and secure.
A document is printed Print the overlay file using a suitable
with an overlay file
which has been cre-
ated by an unsuit-
able driver.
driver.
Printer
resets or
The power cord is not Turn off the printer, confirm that the
correctly plugged into power cord is correctly plugged into the
turns off fre- the outlet.
quently.
outlet, and then turn on the printer.
A system error
Contact Technical Support with the
error information.
occurred.
173
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Symptom
Cause
Solution
You are
Media or settings are For autoduplexing, make sure that you
experienc-
ing duplex
(double-
sided) prob-
lems.
not correct.
have a duplex option installed.
Make sure that you are using correct
media.
„ See “Media Specifications” on page
84.
„ Do not duplex (double-sided) enve-
lopes, labels, postcards, thick paper
3, or transparencies.
„ Make sure that you have not mixed
media types in a paper tray.
Make sure that your document has
more than one page.
Make sure the duplex option is installed
and declared in the Windows printer
driver (Properties/Configure tab).
In the Windows printer driver (Layout/
Double-Sided), choose “Dou-
ble-Sided.”
For N-up on duplexed pages, choose
Collate only in the Windows driver’s
Paper Tab. Do not set collation in the
application.
With N-up on Both the driver and
For N-up on multiple copies, choose
multiple cop- the application have Collate only in the Windows driver’s
ies, the out- been set for collation. Paper Tab. Do not set collation in the
put is
application.
incorrect.
You hear
unusual
noises.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
The tray is not
installed correctly.
Remove the tray that you are printing
from and reinsert it completely into the
printer.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
174
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Symptom
Cause
Solution
The
The PageScope Web The PageScope Web Connection
web-based Connection Adminis- Administrator password has a 6-char-
utility cannot trator’s password is acter minimum and a 16-character
be accessed. incorrect.
maximum. For details of the Page-
Scope Web Connection administrator
password, refer to the Reference Guide
on the Utilities and Documentation
CD-ROM.
Media is
wrinkled.
The media is moist
from humidity or hav- with new, dry media.
Remove the moist media and replace it
ing water spilled on it.
The transfer roller or Check them for damage. If necessary,
fuser unit is defective. contact Technical Support with the
error information.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 84.
The date and The backup battery
Replace the backup battery. For
time is not
correctly
maintained
on the
has reached the end details, see “Replacing the Backup Bat-
of its life. tery” on page 133.
printer.
The pages
There are large curls Remove the paper from the paper tray,
that were fed in the paper.
turn it over, and then load it again.
out were not
uniformly
loaded.
There are gaps
between the media
guides of the paper
Slide the media guides of the paper
tray against the sides of the paper so
that there are no gaps.
tray and the sides of
the paper.
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Solving Problems with Printing Quality
Symptom
Cause
Solution
Nothing is
printed, or
there are
The toner cartridge
may be defective or for damage. If damaged, replace it.
damaged.
Remove the toner cartridge and check
blank spots
on the
printed page.
The media is moist
from humidity.
Adjust the humidity for media storage.
Remove the moist media and replace it
with new, dry media.
The media set in the Load the correct media in the printer.
printer driver mis-
matches the media
loaded in the printer.
The power source
does not match the
printer specifications.
Use a power source with the proper
specifications.
Several sheets are
Remove the media from the tray and
being fed at the same check it for static electricity. Fan plain
time.
paper or other media (but not transpar-
encies), and replace it in the tray.
Media is not set prop- Remove the media, tap it to straighten
erly in the tray(s).
it out, return it to the tray, and realign
the media guides.
Entire sheet The toner cartridge
Remove the toner cartridge and check
is printed
black.
may be defective or for damage. If damaged, replace it.
damaged.
176
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Symptom
Cause
Solution
Image is too The media is moist
light; there is from humidity.
Remove the moist media and replace it
with new, dry media.
low image
density.
There is not much
toner left in the car-
Replace the toner cartridge.
tridge.
The toner cartridge
Remove the toner cartridge and check
may be defective or for damage. If damaged, replace it.
damaged.
The media type is set When printing envelopes, labels, post-
incorrectly.
cards, thick stock, or transparencies,
specify the appropriate media type in
the printer driver.
Image is too The toner cartridge
Remove the toner cartridge and check
dark.
may be defective or for damage. If damaged, replace it.
damaged.
Image is
blurred;
The toner cartridge
may be defective or for damage. If damaged, replace it.
Remove the toner cartridge and check
background damaged.
is lightly
stained.
The print
density is
uneven.
The toner cartridge
Remove the toner cartridge and check
may be defective or for damage. If damaged, replace it.
damaged.
The printer is not
level.
Place the printer on a flat, hard, level
surface.
177
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Symptom
Cause
Solution
Irregular
print or mot- from humidity.
tled image
The media is moist
Adjust the humidity in the media stor-
age area.
Remove the moist media and replace it
with new, dry media.
appears.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
page 84.
The toner cartridge
Remove the toner cartridge and check
may be defective or for damage. If damaged, replace it.
damaged.
There is
insufficient
fusing or the
image
comes off
when
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Unsupported media Use KONICA MINOLTA-approved
(wrong size, thick-
ness, type, etc.) is
being used.
media. See “Media Specifications” on
page 84.
rubbed.
Media type is set
incorrectly.
When printing envelopes, labels, post-
cards, thick stock or transparencies,
specify the appropriate media type in
the printer driver.
There are
toner
The toner cartridge
may be defective or for damage. If damaged, replace it.
Remove the toner cartridge and check
smudges or damaged.
residual
images.
178
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Symptom
Cause
Solution
There are
toner
The media path is
dirty with toner.
Print several blank sheets and the
excess toner should disappear.
smudges on
the back side
of the page
(whether or
not it has
been
The toner cartridge
may be defective or for damage. If damaged, replace it.
damaged.
Remove the toner cartridge and check
duplexed).
Abnormal
The toner cartridge
Remove the toner cartridge and check
areas (white, may be defective or for damage. If damaged, replace it.
black)
damaged.
appear in a
regular pat-
tern.
Image
defects.
The toner cartridge
may be leaking.
Remove the toner cartridge and check
it for damage. If it is damaged, replace
it.
The toner cartridge
Remove the toner cartridge and check
may be defective or for damage. If damaged, replace it.
damaged.
179
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Symptom
Cause
Solution
Lateral lines The printer is not
Place the printer on a flat, hard, level
surface.
or bands
appear on
image.
level.
The media path is
dirty with toner.
Print several sheets and the excess
toner should disappear.
The toner cartridge
Remove the toner cartridge and check
may be defective or for damage. If damaged, replace it.
damaged.
If the problem is not resolved, even after all of the above have been per-
formed, contact Technical Support with the error information.
For contact information, refer to the Need Assistance Sheet.
180
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Status, Error, and Service Messages
Status, error, and service messages are displayed in the control panel mes-
sage window. They provide information about your printer and help you locate
many problems. When the condition associated with a displayed message
has changed, the message is cleared from the window.
Standard Status Messages
This message...
CANCELLING JOB
COPYING
means...
do this...
The job is being cancelled. No action needed.
The printer is printing with
the collating function.
The printer is in Energy
Saver mode to reduce
ENERGY SAVER
power consumption during
periods of inactivity. When a
print job is received, the
printer returns to normal
power within 30 seconds.
The firmware is being
updated.
FIRMWARE UPDATE
INITIALIZING
OFFLINE
The printer is being initial-
ized.
The printer is offline.
To print on a
network, change
the TELNET
setting so it is
online.
The printer is printing.
No action needed.
PRINTING
The printer is processing
data.
PROCESSING
The printer is on and ready
to receive data.
READY
The printer is being
restarted.
REBOOTING
WARMING UP
The printer is warming up.
181
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Error Messages (Warning:
)
This message...
means...
do this...
An incompatible
Use a device compatible
DEVICE
device is connected with the USB port of this
to the USB port of this printer.
printer.
NOT SUPPORTED
The fuser unit has
Contact Technical Sup-
FUSER UNIT
reached the end of its port with the error infor-
END OF LIFE
life.
mation.
The hard disk is
nearly full.
Delete print jobs saved
on the hard disk.
HDD
NEAR FULL
An incompatible USB Use a USB hub
HUBS
hub is connected to
the USB port of this
printer.
compatible with the USB
port of this printer.
NOT SUPPORTED
Since the hard disk
was formatted with a with one compatible with
different machine, the this machine, or select
Replace the hard disk
INCORRECT
HDD
hard disk could not be
used.
HDD FORMATfrom
SYS DEFAULT MENU
and format the hard
disk.
Since the
Replace the
INCORRECT
CompactFlash card
was formatted with a one compatible with this
different machine, the machine, or select
CompactFlash card with
MEMORY CARD
CompactFlash card
could not be used.
CARD FORMATfrom
SYS DEFAULT MENU
and format the
CompactFlash card.
The CompactFlash
card is nearly full.
Delete resources (fonts,
forms, etc.) which saved
on the CompactFlash
card by using Download
Manager or PSWC.
MEMORY CARD
NEAR FULL
Since incompatible
CompactFlash card
was inserted into the printer.
memory slot, the
Use CompactFlash card
compatible with this
NON SUPPORT
CARD
CompactFlash could
not be used.
182
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This message...
means...
do this...
Tray X(Tray 1, 2, 3 or Load media into the
PAPER EMPTY
4) is empty.
specified tray.
TRAY X
(Appears when SYS
DEFAULT MENU/
ENABLE WARN-
ING/PAPER
EMPTY/TRAY X is
set to ON.)
Tray X(Tray 1, 2, 3 or Correctly install the
4) is not correctly
installed.
specified tray.
(Appears when SYS
DEFAULT MENU/
ENABLE WARN-
ING/PAPER
EMPTY/TRAY Xis
set to ON.)
The tray X(Tray 2, 3 Load the media into the
PAPER LOW X
or 4) paper is low.
tray.
(Appears when SYS
DEFAULT MENU/
ENABLE WARNING/
PAPER LOW/TRAY
Xis set to ON.)
The toner cartridge is Replace the toner car-
empty. tridge.
TONER OUT
183
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This message...
means...
do this...
The toner cartridge is Prepare the specified
TONER LOW
low and should be
replaced within 500
pages at 5% cover-
age of letter/A4
toner cartridge.
pages.
(Appears when SYS
DEFAULT MENU/
ENABLE WARN-
ING/TONER LOWis
set to ON.)
The hard disk is full. Print one copy of the file
Print jobs over 10,000 at a time.
pages cannot be col-
UNABLE TO
COLLATE JOB
lated.
184
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Error Messages (Operator Call:
)
This message...
means...
do this...
The face up lever is Pull the face up lever
CHECK LEVER
FACE UP TRAY
IS SELECTED
raised when duplex
printing or sub tray
output is specified.
down.
The duplex cover is
open.
Close the duplex cover.
COVER OPEN
DUPLEX COVER
The offset tray cover Close the offset tray
COVER OPEN
is open.
cover.
FINISHER COVER
The printer's rear
cover is open.
Close the rear cover.
COVER OPEN
REAR COVER
The printer's top
cover is open.
Close the top cover.
COVER OPEN
TOP COVER
The specified print job Print jobs can be saved
saved on the hard only if a hard disk is
disk is sent while the installed. If desired,
HOLD JOB ERROR
UNABLE TO
STORE JOB
hard disk is not
installed.
install a hard disk.
When printing a
stored job, the printer figuration to that when
configuration was
changed since the job
was stored.
Change the printer con-
HOLD JOB ERROR
“OPTIONAL”
PRESS CANCEL
the job was stored.
The installed option
tray is an unap-
Turn off the power of the
printer, and then remove
INCORRECT TRAY
proved type. (pagepro the tray.
5650EN only)
The printer has
received more data
than can be pro-
Press the Cancel key to
cancel the print job.
Decrease the amount of
MEMORY FULL
PRESS CANCEL
cessed with its inter- data to be printed (for
nal memory.
example, by decreasing
the resolution), and then
try printing again.
If that doesn’t solve the
problem, install an
optional memory mod-
ule.
185
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This message...
means...
The output tray is full Remove all media from
of media. the output tray.
do this...
OUTPUT FULL
REMOVE PAPER
YYYY
The specified tray is Load the correct media
PAPER EMPTY
“SIZE”
“MEDIA”
empty. (Appears
when PAPER
MENU/PAPER
SOURCE/TRAY
CHAINING ONis
set.)
into the specified tray.
The media size/type Load the correct media
PAPER ERROR
“SIZE”
“MEDIA”
set in the printer
driver is different from
the size/type of media
loaded (Appears
when PAPER
size and type.
MENU/PAPER
SOURCE/TRAY
CHAINING ONis
set.)
Media has misfed in
the duplex option.
PAPER JAM
DUPLEX1
Press the
key to dis-
play the help screen.
Follow the instructions in
the help screen to
remove the misfed
media.
Media has misfed in
the duplex option.
PAPER JAM
DUPLEX2
Media has misfed
leaving the fuser
area.
PAPER JAM
FUSER/EXIT
Media has misfed in
the feed section of the
sub output tray.
PAPER JAM
SUB EXIT
Media has misfed
while being pulled
from the specified tray
(Tray 1, 2, 3, or 4).
PAPER JAM
TRAYX
Media has misfed in
the transfer section.
PAPER JAM
TRANSFER
The toner cartridge is Replace the toner car-
completely empty. tridge.
TONER OUT
REPLACE TONER
186
Status, Error, and Service Messages
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This message...
means...
do this...
The toner cartridge is Install a correct KONICA
TONER MISSING
CHECK TONER
not installed, or an
unapproved toner
cartridge is installed.
MINOLTA toner car-
tridge.
The X(Tray 1, 2, 3 or Load the correct media
4) was specified with into the specified tray.
the printer driver for
TRAY X EMPTY
“SIZE”
“MEDIA”
printing, but Tray Xis
empty. This message
appears when the
PAPER MENU/
PAPER SOURCE/
TRAY CHAINING
menu is set to OFF.
The media size/type Load the correct media
TRAYX PAPER ERR
“SIZE”
set in the printer
size and type.
driver is different from
the size/type of media
loaded. This message
appears when the
PAPER MENU/
“MEDIA”
PAPER SOURCE/
TRAY CHAINING
menu is set to OFF.
The media size set in Load the correct media
the printer driver is size into the specified
different from the size tray.
of media loaded.
TRAYX SIZE ERR
ADD
“SIZE”
187
Status, Error, and Service Messages
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Service Messages:
These messages indicate a more serious error that can only be corrected by
a customer service engineer. If one of these messages appears, turn the
printer off, then turn it on again. If the problem persists, contact your local
vendor or authorized service provider.
This service
message...
means...
do this...
An error has been
detected with the item
indicated “XXXX” in the message, and printer
service message. operation can resume.
Reboot the printer. This
often clears the service
SERVICE CALL XXXX
“Error”
Information about errors If the problem persists,
appears at the bottom of contact Technical Sup-
the message window.
port.
188
Status, Error, and Service Messages
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Introduction
Note
Use of accessories not manufactured or supported by
KONICA MINOLTA will void your warranty.
ꢀ"
This chapter provides information about the following accessories.
Option name Explanation
Dual In-Line Memory 256 MB: 9J05 151
Unit (DIMM)
128 MB: 9J05 152
Duplex
Auto duplexing
Lower Feeder Unit
(Tray 3/4)
550-sheet tray included
Hard disk kit
40 GB Hard Disk
CompactFlash card 256 MB, 512 MB, 1 GB, 2GB, 4 GB
CF Adapter
Offset tray
Adapter for CompactFlash card.
Performs job separation and offset printing.
Paper is ejected with its print side up.
Face up tray
(5650: Standard)
ꢀ"
For details on the available options, refer to printer.konicaminolta.com.
Note
The hard disk kit and a CF adapter cannot be installed to be used at the
same time.
Installing accessories always requires that the printer and accessories
are turned off and unplugged during installation..
190
Introduction
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Antistatic Protection
Note
It’s very important to protect the printer controller board from
electrostatic damage while performing any task involving the controller
board.
Turn off all power switches first. If an antistatic wrist strap is provided in
your printer option kit, attach one end of it to your wrist and the other
end to the bare metal chassis on the back of your printer. Never attach
the wrist strap to any piece of equipment with an electrical current
present. Plastic, rubber, wood, painted metal surfaces, and telephones
are not acceptable grounding points.
If you don’t have an antistatic wrist strap, discharge your body’s static
electric charge by touching a grounded surface before you handle any
printer boards or components. Also avoid walking around after
grounding yourself.
191
Antistatic Protection
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Dual In-Line Memory Module (DIMM)
ꢀ"
You may need additional memory (DIMM) for complex graphics and
for duplex (double-sided) printing.
ꢀ"
This printer detects only half of the amount of the installed memory.
Dual in-line memory module (or DIMM) is compact circuit board with sur-
face-mount memory chips.
There is 256 MB of onboard memory and one available memory expansion
slot. The memory can be expanded to a maximum of 384 MB (128 MB + 256
MB).
Installing a DIMM
Note
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 191. In addition,
always handle circuit boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
192
Dual In-Line Memory Module (DIMM)
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2
Using a screwdriver, loosen the
screw of the right cover, located
at the rear side.
3
4
Remove the right side cover.
Using a screwdriver, loosen the
two screws. (Do not remove
them from the printer.)
193
Dual In-Line Memory Module (DIMM)
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5
Remove the panel.
6
7
Insert the DIMM at an angle
(about 45°) into the connector,
making sure that the notch on
the unit aligns with the tab on
connector, and then press down
carefully until it clicks into place.
ꢀ"
ꢀ"
Be sure to handle the
DIMM by the edges only.
You will hear a click when
the DIMM is properly
placed.
Reinstall the panel and tighten
the two screws.
8
9
10
Attach the right side cover.
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
194
Dual In-Line Memory Module (DIMM)
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11
Declare the additional Printer Memory in the Windows printer driver
(Properties/Configure tab).
12 Print a configuration page (PRINT MENU/CONFIGURATION PG) and
verify that the total amount of the RAM installed in your printer is listed.
195
Dual In-Line Memory Module (DIMM)
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Hard Disk Kit
If you install a hard disk kit, the followings can be performed:
– Collate printing
– Job printing/saving
– Fonts/forms download
– User Authentication/Account Track
– Direct printing
ꢀ"
A hard disk kit and a CF adapter cannot be installed simultaneously.
Installing the Hard Disk kit
Note
It’s very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 191. In addition,
always handle circuit boards by the edges only.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
196
Hard Disk Kit
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2
Using a screwdriver, loosen the
screw of the right cover, located
at the rear side.
3
4
Remove the right side cover.
Using a screwdriver, loosen the
two screws. (Do not remove
them from the printer.)
197
Hard Disk Kit
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5
6
7
Remove the panel.
Plug the cable on the hard disk
kit into the connector on the con-
troller board.
Mount the hard disk kit onto the
controller board as shown in the
figure, and then tighten the two
screws.
8
9
Reinstall the panel and tighten the two screws.
Attach the right side cover.
198
Hard Disk Kit
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10
11
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
12
Declare the Hard Disk in the Windows printer driver (Properties/Configure
tab).
199
Hard Disk Kit
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CompactFlash
If you install a CF Adapter and CompactFlash card, the followings can be per-
formed:
– Collate printing
– Fonts/forms download
– Authentication/Account Track
– Direct printing (including the use of PageScope Direct Print)
ꢀ"
Only CompactFlash cards with a capacity of 256 MB, 512 MB, 1 GB, 2
GB or 4 GB can be used.
ꢀ"
ꢀ"
The job printing/saving function is not available with a CompactFlash
card. This function requires that an optional hard disk kit be installed.
A hard disk kit and a CF adapter cannot be installed simultaneously.
Installing the CompactFlash card
Note
If a CompactFlash card has been used for a device other than this
printer, the card is automatically formatted and all of its data is cleared
when installed onto the printer controller board.
Note
It is very important to protect the printer controller board and any
associated circuit boards from electrostatic damage. Before performing
this procedure, review the antistatic caution on page 191. In addition,
always handle circuit boards by their edges only.
200
CompactFlash
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1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
2
Using a screwdriver, loosen the
screw of the right cover, located
at the rear side.
3
Remove the right side cover.
201
CompactFlash
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4
5
6
Using a screwdriver, loosen the
two screws. (Do not remove
them from the printer.)
Remove the panel.
Plug the cable on the CF
Adapter into the connector on
the controller board.
202
CompactFlash
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7
8
Mount the CF Adapter onto the
controller board as shown in the
figure, and then secure the
screws.
Fully insert the CompactFlash
card into the appropriate slot.
When the CompactFlash card is
correctly inserted, the button on
the side of the slot (circled in the
illustration) slightly pops out.
ꢀ"
Before removing the Com-
pactFlash card, press this
button.
9
10
11
12
Reinstall the panel and tighten the two screws.
Attach the right side cover.
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
203
CompactFlash
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13
Declare the Memory card in the Windows printer driver (Properties/Con-
figure tab).
204
CompactFlash
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Duplex
Duplex (double-sided) printing can be performed automatically with the
duplex and enough memory installed. For details, refer to “Duplexing” on
page 108.
For pagepro 5650EN
For pagepro 4650EN
Installing the Duplex
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
205
Duplex
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2
3
4
Pushing the two tabs as shown
in the figure, remove the rear
cover of the printer.
Remove the connector cover of
the printer as shown in the fig-
ure.
Insert the right and left tabs at
the bottom of the duplex into the
holes at the back of the printer,
and then align the top of the
duplex with the printer.
ꢀ"
Ensure that the connec-
tor of the duplex is con-
nected to the connector
of the printer.
206
Duplex
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5
Tighten the two screws at the
both ends of the bottom of the
duplex.
6
7
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
8
Declare the Duplex in the Windows printer driver (Properties/Configure
tab).
207
Duplex
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Lower Feeder Unit
You can install up to two optional lower feeder units (Trays 3 and 4). Each
lower feeder unit increases your printer’s media feed capacity by A4/550
sheets.
Kit Contents
„ Lower feeder unit with a tray (A4/550-sheet capacity)
„ Fasteners (x 4)
208
Lower Feeder Unit
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Installing the Lower Feeder Unit
Note
Since consumables are installed in the printer, be sure to keep the
printer level when moving it in order to prevent accidental spills.
1
Turn off the printer and discon-
nect the power cord and inter-
face cables.
2
3
Place the feeder unit to be installed at the lower level on a flat location.
ꢀ"
If you install only one lower feeder unit, proceed to Step 6.
Lift up the feeder unit to be
installed at the higher level by
holding the parts as shown in the
figure.
209
Lower Feeder Unit
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4
5
Align the front and back corners
of the top and bottom feeder
units, and slowly lower the top
unit so that the guide pins at the
4 corners of the bottom unit fit
into the holes of the base plate
of the top unit.
Securely insert the fasteners into
the 2 locations inside the top
feeder unit and 2 locations at the
back of the feeder units.
210
Lower Feeder Unit
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6
Pull out the trays.
7
8
Lift up the printer by holding the
recessed areas at both sides of
the printer as shown in the fig-
ure.
With another person's help,
place the printer on top of the
lower feeder unit, making sure
that the positioning pins on the
lower feeder unit correctly fit into
the holes on the bottom of the
printer.
ꢀ"
The printer must be low-
ered gently. Otherwise,
the interior parts may be
damaged.
211
Lower Feeder Unit
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WARNING!
This printer weighs approximately 23 kg (50.8 lbs) when it is fully loaded
with consumables. The printer must be lifted by two people.
9
Insert the fasteners into the 2
locations inside and 2 locations
at the back of the printer.
212
Lower Feeder Unit
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10
Push the trays completely into
the printer.
11
12
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
13
Declare Paper Source Unit 3/4 in the Windows printer driver (Properties/
Configure tab).
213
Lower Feeder Unit
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2
Loosen the right and left thumb-
screws as shown in the figure to
remove the top cover of the
paper exit.
3
Insert the right and left tabs of
the offset tray into the holes at
the top of the printer and slowly
put the offset tray down to the
top of the printer.
215
Offset Tray
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4
Tighten the two screws at both
ends of the bottom of the offset
tray.
5
Draw the extension tray (1).
ꢀ"
When printing a thick
paper, you can flip the
stopper as shown in the
figure below (2).
6
7
Reconnect all interface cables.
Reconnect the power cord, and
turn on the printer.
8
Declare Offset Tray in the Windows printer driver (Properties/Configure
tab).
216
Offset Tray
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218
Offset Tray
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Safety Specifications
Printer
Safety standards U.S. model
UL 60950-1, CSA C22.2 No.
60950-1-03
European model EU Directive 73/23/EEC
EU Directive 93/68/EEC
EN 60950-1 (IEC 60950)
China model
U.S. model
GB 4943
EMC standards
FCC part 15 subpart B class B
ICES-003
European model EU Directive 89/336/EEC
EU Directive 93/68/EEC
EN 55022 (CISPR Pub. 22) class B
EN 61000-3-2
EN 61000-3-3
China model
GB 9254 class B, GB 17625.1
Australian model EN 55022 class B
Technical Specifications
Printer
Type
Desktop A4 laser beam printer
Print system
Exposure system
Developing system
Semiconductor laser beam scanning system
Laser diode and polygon mirror scanning
Electro photographic System
(roller charging, single component magnetic
toner development)
Resolution
600 dpi × 600 dpi × 1 bit
1200 dpi × 1200 dpi × 1 bit
220
Safety Specifications
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First print output time
pagepro Simplex 10.2 seconds or less for
4650EN
A4/Letter plain paper
Duplex
14.2 seconds for A4 plain
paper
14.0 seconds for Letter
plain paper
pagepro Simplex 9.4 seconds for A4/Letter
5650EN
plain paper
Duplex
12.7 seconds for A4 plain
paper
12.6 seconds for Letter
plain paper
Print speed
pagepro Simplex 34 ppm for A4 plain paper
(unit: ppm (Page Per
Minute))
4650EN
35.7 ppm for Letter plain
paper
Duplex
20.9 ppm for A4 plain paper
21.5 ppm for Letter plain
paper
pagepro Simplex 43 ppm for A4 plain paper
5650EN
45.1 ppm for Letter plain
paper
Duplex
26.4 ppm for A4 plain paper
27.2 ppm for Letter plain
paper
221
Technical Specifications
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Media sizes
• Letter
• Legal
• Statement
• Executive
• A4
• A5
• A6
• B5 (JIS)
• B6
• Folio
• SP Folio
• Foolscap
• UK Quarto
• Government Letter
• Government Legal
• 16K
• Kai 16
• Kai 32
• Japanese Postcard
• Japanese Postcard-D
• B5 (ISO)
• Envelope #10
• Envelope DL
• Envelope C5
• Envelope C6
• Envelope Chou #3
• Envelope Monarch
• Envelope Chou #4
• Envelope You #4
• Custom size
Tray 1
Width: 76.2-215.9 (3.87 - 8.5 inch)
Length: 127.0-900 (5.83 - 35.43 inch)
Tray 2/3/4
Width: 98.4-215.9 (3.0 - 8.5 inch)
Length: 148.0-355.6 (5.0 - 14.0 inch)
222
Technical Specifications
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Paper/Media
• Plain paper
pagepro 5650EN: 68-105 g/m2 (18-28 lb bond)
pagepro 4650EN: 60-105 g/m2 (16-28 lb bond)
• Recycled
pagepro 5650EN: 68-105 g/m2 (18-28 lb bond)
pagepro 4650EN: 60-105 g/m2 (16-28 lb bond)
• Transparencies
• Envelopes
• Label
• Thick 1 (106-159 g/m2 / 28-42 lb bond)
• Thick 2 (160-216 g/m2 / 43-57 lb bond)
• Thick 3 (106-216 g/m2 / 28-57 lb bond, pagepro
5650EN only)
• Postcard
• Thin paper (64-67 g/m2 / 17- 18 lb bond, pagepro
5650EN only)
Paper supply
Tray 1
Plain/Recycled paper: 150 sheets
Transparency: 100 sheets
Envelope: 15 sheets
Labels: 100 sheets
Thick paper: 60 sheets
Postcard: 55 sheets
Thin paper: 150 sheets
Banner paper: 1 sheet
Tray 2/3/ Plain/Recycled paper: 550 sheets
4
Transparency: 100 sheets
Envelope: 80 sheets
Labels: 290 sheets
Thick paper: 160 sheets
Postcard: 200 sheets
Thin paper: 550 sheets
Output tray capacity
Standard configura- Main output tray: 500 sheets
tion
(Plain paper: 80 g/m2 / 22 lb)
Face up tray: 70 sheets (Plain
paper: 80 g/m2 / 22 lb)
Optional offset tray Sub output tray: 500 sheets
(Plain paper: 80 g/m2 / 22 lb)
installed
Operating temperature
Operating humidity
10 to 35°C (50 to 95°F)
15 to 85%
223
Technical Specifications
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Power supply
120 V, 50 to 60 Hz
220 to 240 V, 50 to 60 Hz
Power consumption
pagepro 4650EN
110 V: 1015W or less
220 V: 1015W or less
Energy saving mode:
110 V: 15W or less
230 V: 19W or less
pagepro 5650EN
110 V: 1240W or less
220 V: 1300W or less
Energy saving mode:
120 V: 15W or less
230 V: 19W or less
Amperage
pagepro 4650EN
pagepro 5650EN
pagepro 4650EN
pagepro 5650EN
120 V: 9.8 A or less
220 - 240 V: 5.2 A or less
120 V: 12.5 A or less
220 - 240 V: 6 A or less
Acoustic Noise
Printing: 53.6 dB or less
Standby: 27 dB or less
Printing: 56.1 dB or less
Standby: 28 dB or less
External dimensions (Stan- Height: 404.3 mm (15.9")
dard configuration)
Width: 421.8 mm (16.6")
Depth: 465.4 mm (18.3")
Weight
Printer:
approximately 21 kg (46.4. lb) (without comsum-
ables)
approximately 23 kg (50.8 lb) (with comsumables)
Interface
USB 2.0 (High Speed) compliant, 10Base-T/
100Base-TX/1000Base-T Ethernet, Parallel, Host
USB (USB device printing)
Standard memory
128 MB
224
Technical Specifications
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Consumable Life Expectancy Chart
Item
Average Life Expectancy
Toner cartridge
Standard in-box Cartridge:
About 6,000 sheets (Continuous)
Replacement Cartridge (Standard-Capacity):
About 10,000 sheets (Continuous)
Replacement Cartridge (High-Capacity):
About 17,000 sheets (Continuous)
Media feed roller
Transfer roller
Fuser unit
About 200,000 sheets (Continuous)
ꢀ"
The values shown for the toner cartridge indicate the number of pages
for simplex printing using A4/Letter-size media with 5% coverage.
The actual life may differ (be shorter) depending on the printing condi-
tions (coverage, paper size, etc.), differences in the printing method,
such as continuous printing or intermittent printing (when print jobs of
one page are often printed), or the type of paper used, for example,
thick paper. In addition, the life will be affected by the temperature and
humidity of the operating environment.
225
Technical Specifications
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Our Concern for Environmental Protection
As an ENERGY STAR® Partner, we have determined that this machine meets
the ENERGY STAR Guidelines for energy efficiency.
What is an ENERGY STAR product?
An ENERGY STAR product has a special feature that allows it to automati-
cally switch to a “low-power mode” after a period of inactivity. An ENERGY
STAR product uses energy more efficiently, saves you money on utility bills
and helps protect the environment.
226
Our Concern for Environmental Protection
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Index
A
Accessories
CompactFlash 200
DIMMs 192
Hard disk Kit 196
Lower feeder unit 208
Antistatic protection 191
Error messages 182
C
CompactFlash 200
Configuration menu 30
Feed roller 127
F
Finishing 110
Fuser unit 119
Toner cartridge 117
Transfer roller 125
Consumables
H
Hard disk Kit 196
Backup battery 133
Control panel 26
I
Imageable area 92
227
Index
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Advanced tab 17
L
Labels 88
Loading media 93
Lower feeder unit 208
M
Maintenance 138
Media
Clearing misfeeds 153
Imageable area 92
Loading 93
Uninstalling 14
Path 152
Preventing misfeeds 151
Media misfeed
Duplex 158
Offset Tray 166
Paper Tray 155
Transfer roller 163
Media path 152
Media storage 112
Media type
Service messages 188
Using 22
Envelopes 87
Labels 88
Plain paper 85
Postcards 89
Troubleshooting 149
Thick stock 87
Thin paper 90
Transparencies 91
Memory Direct 80
Message window 28
Messages 181
Misfeed problems 169
Clearing 153
Media path 152
Preventing 151
O
Output tray 109
P
Plain paper 85
Postcards 89
Preventing media misfeeds 151
Print quality 176
228
Index
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