LOREX Technology Computer Monitor SG19LD800 User Manual

LCD MONITOR / 8 CHANNEL  
DVR COMBO  
Overview - Remote  
Viewing  
SERIES:  
SG17LD800 & SG19LD800  
Copyright © 2007 LOREX Technology Inc.  
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Setting up Remote Viewing  
Setting up Remote Viewing  
Setting up the Remote Viewing Feature requires several steps. Networking skills are required to  
correctly configure the remote viewing functions.  
What do you need?  
• The System.  
• A PC with the installed NetViewer software (refer to the NetViewer Guide for installation  
instructions)  
• A Router (not provided with the system) and High Speed Cable or DSL Internet Connectivity  
(for remote viewing outside your network)  
Network Setup / Remote Access Overview  
The Observation System can be remotely controlled using your existing network and the Lorex  
NetViewer software.  
1. Connect the Observation System to the Router using the supplied Ethernet Cable. Power the  
Observation System on. The Observation System must be connected to the router prior to  
powering on the system. This allows the system to communicate on your network  
2. Find the IP address of your Observation System through the Menu System on the unit.  
3. Set up a web account at http://DDNS.strategicvista.net.  
4. Enable PORT FORWARDING on your Router. Refer to the included Router Guide and Basics  
of Remote Video Access Guide for further assistance with your specific network setup and  
hardware.  
5. Setup the Observation System DDNS.  
6. Configure the software, using the information gathered on the following pages.  
OBSERVATION SYSTEM  
INTERNET  
ROUTER  
(Not Included)  
PC  
3
(Not Included)  
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Setting up Remote Viewing  
System - IP & MAC Address  
The IP & MAC Addresses are  
necessary for DDNS Setup (for remote  
access to the Observation System).  
IP Address  
To Locate the System information,  
Press the ENTER button on the Front  
Panel or Remote Control while viewing  
the Cameras. The System Info window  
will be displayed.  
MAC Address  
- OR -  
1. Press the Menu Button on the Front  
Panel or Remote Control to access the  
Setup Menu. Select the System Setup  
option and press the Enter button.  
2. Navigate to the System Menu option.  
Press the Enter button to access the  
System Menu.  
3. Navigate to the System Management  
menu, and press the Enter Button to  
access the settings.  
4. Select the System Information option,  
and press the Enter Button to display  
the System Settings.  
IP Address  
MAC Address  
Web - Finding Your External IP Address  
You will need to have your External IP address to set up your DDNS account. One of the fastest  
ways to find this information is to use a 3rd Party website such as http://www.showmyip.com  
Your IP address can also be found within your Router settings. Refer to your router user guide for  
further details.  
4
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Setting up Remote Viewing  
Network - Setting Up Your DDNS Account  
Lorex offers a free DDNS service for use with your System. A DDNS account allows you to set up  
a web site address that points back to your Local Network. The following outlines how to set up  
your free DNS account.  
2. Select the Create Account option from the list on the left side  
of the screen.  
3. Complete the Account Information fields with your personal information  
4. Complete the System Information fields:  
Product License: Select your product model from the  
Product License drop down menu  
<Product Code> - <MAC Address>: Locate the MAC  
address of your (recorded while loading the System)  
URL Request: Choose a URL for your DDNS connection  
(i.e. your name, your company or business name, or  
anything of your choice.)  
5
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Setting up Remote Viewing  
1. Click the Create New Account link at the bottom of the form to submit your request.  
2. Your Account information will be sent to you at the E-mail Address you used in Step 3.  
Service provider:  
User Name:  
dns1.strategicvista.net  
tomsmith1  
Domain Name:  
Password:  
tomsmith  
(your password)  
You will need this information for remote access to your System. Record YOUR information  
below:  
User Name:  
________________________________________________________ *  
Domain Name:  
__________________________________________________________  
Password:  
__________________________________________________________  
* Only the first part of the Domain Name is required for setup on the System.  
If the full Domain sent is tomsmith.strategicvista.net, the unit only requires  
that only tomsmith be entered.  
6
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Setting up Remote Viewing  
Network - Router Port Forwarding  
You will need to enable port forwarding on your Router to allow for external communications with  
your Observation System for ports:  
• TCP/IP PORT 6100  
• WEB PORT 80  
Computers, Observation Systems, and other devices inside your network can only communicate  
directly with each other within the internal network. Computers and systems outside your network  
cannot directly communicate with these devices. When a system on the internal network needs  
to send or receive information from a system outside the network (i.e. from the Internet), the  
information is sent to the Router.  
NETWORK EXAMPLE  
Router  
External IP  
216.13.154.34  
Router  
Internal IP  
192.168.0.1  
Computer  
Internal IP  
192.168.0.2  
Observation  
System  
Internal IP  
192.168.0.3  
Internet  
Internal Network  
When a computer on the Internet needs to send data to your internal network, it sends this data  
to the external IP address of the Router. The Router then needs to decide where this data is to  
be sent to. This is where setting up Port Forwarding becomes important.  
Port Forwarding tells the router which device on the internal network to send the data to. When  
you set up port forwarding on your Router, it takes the data from the external IP address:port  
number and sends that data to an internal IP address:port number (i.e Router External IP  
216.13.154.34:6100 to Observation System Internal IP 192.168.0.3:6100).  
The instructions found online in the Router Configuration Guide will assist you in the port  
forwarding configurations for a selection of different router models.  
Visit our Consumer Guides Support website at http://www.lorexcctv.com for more details  
7
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Setting up Remote Viewing  
System - DDNS SETUP  
Once the DDNS settings have been  
configured online, the information must be  
entered on the Observation System to allow  
for remote connection via the Lorex Client  
Software (or through Internet Explorer):  
1. Access the Main Menu Setup screens, and  
navigate to the SYSTEM option. Press the  
ENTER button to access the setup.  
2. Navigate to the NETWORK option. Press  
the Enter button to access the Network  
settings. Select the DDNS Server option,  
and press the ENTER button to enter the  
DDNS SETUP.  
3. Enter the information received in email  
(including the password). Press the DDNS  
Status first - wait for the SUCCESS  
MESSAGE (as long as the information is  
correct).  
Select OK to save the settings.  
NOTE: Once all Network settings are configured, the System can be accessed using  
the Lorex Client Software. Refer to Page 8 for Connection Manager details.  
8
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Setting up Remote Viewing  
Lorex NetViewer Software - Connection Manager  
The Connection Manager contains the setup information to allow the user to remotely  
connect to the Observation System.  
Adding a Group  
Group - Right click on  
‘Site’ to add a New Group.  
A group can represent  
one or more Observation  
Systems.  
For Example, you may  
have more than one  
system in your office, so  
would name your group  
‘OFFICE’.  
Each individual unit can  
then  
be  
configured  
separately for connection.  
Enter a name for the  
Group.  
9
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Setting up Remote Viewing  
Adding a Site (Individual Unit Configuration)  
DVR Information - Enter  
the information specific to  
the unit (refer to page 30  
for setup instructions):  
Name - Enter a name for  
the unit.  
IP / Domain Name -  
Enter the IP address or  
Domain Name for the  
System. This will vary  
depending  
(Internal  
on  
setup  
Network  
Connection or External  
Remote access through  
the Internet)- refer to page  
30 for setup details.  
Port - Set to 6100 by  
default.  
User ID - Enter theUSER  
IDtoconnecttothesystem  
(theUSERIDisconfigured  
ontheSystem-i.e.ADMIN  
- case sensitive).  
Password  
-
The  
Camera Assign - Set  
each camera to a portion  
of the 9-view window by  
using the drop down  
menu selections.  
ADD Button - Adds the  
site to the Group.  
OK Button - Accepts the  
changes and Closes the  
configuration Window  
password used to access  
the System (i.e. The  
ADMIN password is set to  
1234 by default).  
10  
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Setting up Remote Viewing  
Lorex NetViewer Software - Remote Connection  
Once the site setup profile has been created, a connection can then be made to the Observation  
System:  
1. Select the Site profile  
from the Dropdown List.  
2. Press the CONNECT  
button.  
The Connection Status  
window displays the state  
of the connection.  
Once  
a
successful  
connection to the System  
has been made, the black  
screen view will switch to  
Live Camera View mode.  
NOTE: If another user is  
connected to the System  
using  
the  
same  
credentials (i.e ADMIN),  
the connection will be  
rejected.  
11  
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It’s all on the web  
Product Information  
Specification Sheets  
Software Upgrades  
Firmware Upgrades  
User Manuals  
Quick Start Guides  
VISIT  
Lorex Technology International Inc.  
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