STB-3000
HD Commercial Interface Set-top Box
Commercial Mode Setup Guide
®
Interactive Pro:Centricꢀ
•
Functionality
RF or IP Content Delivery •
EXPERIENCED INSTALLER
EZ-Manager Wizard
pages 15 – 24
Custom Master STB Setup
pages 39 – 41
Cloning Procedures
pages 42 – 47
© Copyright 2015 LG Electronics U.S.A., Inc.
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IMPORTANT SAFETY INSTRUCTIONS
1. Read these instructions.
17. Power Cord
Caution: It is recommended that appliances be placed
2. Keep these instructions.
3. Heed all warnings.
upon a dedicated circuit; that is, a single outlet circuit
which powers only that appliance and has no additional
outlets or branch circuits. Check the STB specifications.
4. Follow all instructions.
Periodically examine the cord of your appliance, and if its
appearance indicates damage or deterioration, unplug it,
discontinue use of the appliance, and have the cord replaced
with an exact replacement part by an authorized servicer.
Protect the power cord from physical or mechanical abuse,
such as twisting, kinking, or pinching or being closed in a
door or walked upon. Pay particular attention to plugs, wall
outlets, and the point where the cord exits the appliance.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accor-
dance with the manufacturer’s instructions.
8. Do not install near any heat sources, such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
Do not use a damaged or loose power cord. Be sure to grasp
the plug when unplugging the power cord. Do not pull on the
power cord to unplug the STB.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding-type plug
has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If
the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
18. Overloading
Do not connect too many appliances to the same AC power
outlet as this could result in fire or electric shock. Do not
overload wall outlets. Overloaded wall outlets, loose or
damaged wall outlets, extension cords, frayed power cords,
or damaged or cracked wire insulation are dangerous. Any of
these conditions could result in fire or electric shock.
10. Protect the power cord from being walked on or pinched,
particularly at plugs, convenience receptacles, and the
point where it exits from the apparatus.
19. Outdoor Use/Wet Location
11. Only use attachments/accessories specified by the
manufacturer.
Warning: To reduce the risk of fire or electrical
shock, do not expose this product to rain,
moisture or other liquids.
12. Use only with the cart, stand, tripod, bracket, or table
specified by the manufacturer or sold with the apparatus.
When a cart is used, use caution when moving the cart/
apparatus combination in order to avoid injury from
tip-over.
Do not touch the STB with wet hands. Do not install this
product near flammable objects such as gasoline or candles or
expose the STB to direct air conditioning.
Do not expose to dripping or splashing and do not place
objects filled with liquids, such as vases, cups, etc., on or over
the apparatus (e.g., on shelves above the unit).
20. Grounding
PORTABLE CART WARNING
Ensure that you connect the earth ground wire to prevent
possible electric shock (i.e., an STB with a three-prong
grounded AC plug must be connected to a three-prong
grounded AC outlet). If grounding methods are not possible,
have a qualified electrician install a separate circuit breaker.
Do not try to ground the unit by connecting it to telephone
wires, lightning rods, or gas pipes.
13. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has been
exposed to rain or moisture, does not operate normally,
or has been dropped.
21. Disconnect Device
The mains plug is the disconnecting device. The plug must
remain readily operable.
14. Never touch this apparatus or antenna during a thunder or
lightning storm.
As long as this unit is connected to the AC wall outlet, it is not
disconnected from the AC power source even if you turn off
this unit by SWITCH.
15. When mounting an STB on the wall, make sure not to install
the STB by the hanging power and signal cables on the back
of the STB.
(Continued on next page)
16. Do not allow an impact shock or any objects to fall into the
product.
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IMPORTANT SAFETY INSTRUCTIONS
(Continued from previous page)
26. Do not touch the ventilation openings, as they may become
hot while the STB is operating.
22. Outdoor Antenna Grounding
27. If you smell smoke or other odors coming from the STB or
hear strange sounds, unplug the power cord, and contact an
authorized service center.
If an outside antenna or cable system is connected to the
product, follow the precautions below.
An outdoor antenna system should not be located in the
vicinity of overhead power lines or other electric light or power
circuits or where it can come into contact with such power
lines or circuits as death or serious injury can occur.
28. Keep the product away from direct sunlight.
Be sure the antenna system is grounded so as to provide
some protection against voltage surges and built-up static
charges.
Article 810 of the National Electrical Code (NEC) in the U.S.A.
provides information with respect to proper grounding of the
mast and supporting structure, grounding of the lead-in wire
to an antenna-discharge unit, size of grounding conductors,
location of antenna-discharge unit, connection to grounding
electrodes, and requirements for the grounding electrode.
Antenna Grounding According to NEC, ANSI/NFPA 70
Ground Clamp
Antenna Lead in Wire
Antenna Discharge Unit
(NEC Section 810-20)
Grounding Conductor
(NEC Section 810-21)
Electric Service
Equipment
Ground Clamps
Power Service Grounding
Electrode System (NEC
Art 250, Part H)
23. Cleaning
When cleaning, unplug the power cord and wipe gently with
a soft cloth to prevent scratching. Do not spray water or other
liquids directly on the STB as electric shock may occur. Do not
clean with chemicals such as alcohol, thinners or benzene.
24. Transporting Product
Make sure the STB is turned Off and unplugged and that
all cables have been removed. Do not press against or put
stress on the STB.
25. Ventilation
Install the STB where there is proper ventilation. Do not
install in a confined space such as a bookcase. Do not cover
the STB with cloth or other materials (e.g., plastic) while it is
plugged in. Do not install in excessively dusty places.
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Table of Contents
Determining the STB Operating Mode . . . . . . . . . . . . . . .11
References
Updating STB Software using a USB Memory
–
Document Revision History / Open Source Software Notice 84
Notes
• Installer Menu content is intended for use primarily by qualified TV electronics technicians.
• Refer to the STB-3000 Owner’s Manual for additional information on STB installation, specifications, maintenance, and safety instructions.
• Design and specifications subject to change without prior notice. This document provides examples of typical screen displays. Your displays
may vary from those shown in this document.
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STB-3000 Introduction / Setup Checklist
Introduction
The STB-3000 set-top box is designed to be connected to a compatible commercial display panel to
®
create a system that can provide Pro:Centricꢀ functionality, as well as either RF or IP content delivery.
The STB-3000 may be used with LG Commercial Hospitality TVs (LY570H, LY560H, etc.) that support
Multiple Protocol Interface (MPI), or the STB-3000 may be used with LG Commercial Public Display TVs
(LD450C, LT560C, etc.) or LG Commercial Monitors (M3203CCBA, M3204C, etc.) that support the
TV-Link Monitor (TLM) interface. The STB-3000 may also be used with commercial non-LG TVs that
support SONIFI’s Multiple Television Interface (MTI) protocol.
Setup Checklist
See also the STB-3000 Owner’s Manual for information on STB installation and hardware and cable
connections.
Installation and Setup
__ Unpack the STB and all accessories.
Accessories provided:
• AC/DC Power Adapter
• HDMI Cable
• MPI/MTI Cable (proprietary cable for LG MPI or SONIFI MTI control of display panel)
• TLM Cable (proprietary cable for LG TLM control of display panel)
• A/V Adapter Cable
__ Obtain an LG Installer Remote for configuration purposes.
If you are using an LG display panel, the LG remote provided with the display should be sufficient. If
you are not using an LG display panel and/or if you intend to use multiple STBs/displays in a single
room installation environment, an LG Installer Remote dedicated to STB control is available for
purchase. For additional information and/or to purchase an STB Installer Remote, contact your LG
service representative. See also Reference section, “STB Installer Remote.”
__ Determine the installation location for the STB and display panel stand or mount.
__ Determine mounting and installation requirements, for example, AC power source outlet, antenna/cable
service connectors, any external equipment required for system operation, all necessary cables, wires,
and connectors, and any other additional required hardware, etc.
__ Install the display panel on VESA mount or stand.
Note: It may be advisable to make all cable connections before installing on VESA mount or stand.
Hardware Connections
__ Install any additional hardware as appropriate to your institution, LAN, etc.
Cable Connections
__ Make all connections to the STB jack panels, as described in this document.
Commercial Mode Setup
__ Complete appropriate procedures as described in this document for Commercial Mode operation.
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STB-3000 Cabling Connections
This section describes how to connect the STB-3000 to a compatible commercial display panel (LG
Hospitality TV, LG Public Display TV, LG Commercial Monitor, or commercial non-LG TV with MTI support).
Connect the STB to the Display Panel
The following procedure only describes connections that are essential for STB functionality. See Reference
section, “STB-3000 Jack Panels,” for further information on the additional jack panel ports and connectors.
Note: An LG Installer Remote (not supplied) is required to complete this procedure, as well as STB/display
panel configuration procedures in this document. If you are using an LG display panel, a standard LG
Installer Remote should be sufficient. However, if you are not using an LG display panel and/or if you wish
to take advantage of the STB’s multi-code feature, LG’s STB-dedicated Installer Remote will be required.
See Reference sections, “Installer Remote Typical Key Functions” and “STB Installer Remote,” for further
information.
1. Turn ON the display panel. Before you connect the STB to the display panel, the display panel should
be in a known state. That is, the display panel should be either in a factory default state or custom
configured (in its default mode) with selected settings, for example, the aspect ratio, that you wish to
use in conjunction with the STB. When you are ready to proceed, leave the display panel turned ON,
and then continue with step 2.
2. Refer to the STB-3000 Cabling diagram on the next page, and complete the following connections:
a)
Make the appropriate Display Control connection between the STB-3000 and the display panel.
• For LG Hospitality TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on the
STB-3000 front jack panel to the MPI port on the rear jack panel of the display.
• For LG Public Display TVs or LG Commercial Monitors: Use the TLM cable provided to connect
DISPLAY CONTROL 1 on the STB-3000 rear jack panel to the RS-232 CONTROL connector on
the rear jack panel of the display.
• For commercial non-LG TVs: Use the MPI/MTI cable provided to connect DISPLAY CONTROL 2 on
the STB-3000 front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the
display.
b)
c)
Use the HDMI cable provided to connect HDMI OUT on the STB-3000 rear jack panel to the HDMI1
input connector on the rear jack panel of the display.
For RF delivered content, connect a 75 ohm coaxial wire from the Antenna/CATV wall jack to
ANTENNA/CABLE IN on the STB-3000 rear jack panel. For IP delivered content, connect an RJ-45
Ethernet (CAT5) cable from the institution’s network to the LAN port on the STB-3000 rear jack panel.
d)
Insert the DC power plug of the AC/DC power adapter provided into the POWER connector on the
rear jack panel of the STB-3000, and then plug the AC/DC adapter into a standard 120V 60 Hz AC
power outlet.
Once power is applied to the STB-3000, the LED on the STB’s front jack panel will light steadily,
indicating that the STB is in standby mode. Also, the display panel will be turned OFF by the STB as
soon as the STB is powered and establishes display control communication with the display.
Note: Once display control communication is established between the STB-3000 and the display
panel, the STB-3000 will be in control of the display panel, and certain resident panel functions, like
panel buttons, will no longer operate.
3. Use the Installer Remote to turn ON the STB/display panel.
(Continued on next page)
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STB-3000 Cabling Connections (Cont.)
(Continued from previous page)
While the STB is turning ON and sending the turn ON command to the display, the STB LED blinks at
a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but blinks
off twice in rapid succession every five seconds. The first image you should see on the display panel is
a prompt to select the screen resolution (see “Setting the Video Output Resolution” on page 14).
4. Select the video output resolution (i.e, the STB’s video output format), and complete the appropriate
Commercial Mode setup procedures, as described in this document.
Note: It is recommended that you complete STB-3000 Commercial Mode setup procedures before you
make external equipment connections to the STB-3000.
STB-3000 Cabling Diagram
See also step 2 of procedure above.
STB-3000 Front Panel
DISPLAY
MPI
CONTROL 2
IN 1
(ARC)
IN 2
USB IN 2
USB IN 1
a) Connect DISPLAY
CONTROL 2 to LG Hospitality
display panel MPI port or to
commercial non-LG TV MTI
(DATA) port.*
a) Connect DISPLAY
CONTROL 1 to LG Public
Display or Commercial Monitor
display panel RS-232 port.*
b) Connect HDMI OUT
on STB to HDMI IN on
display panel.**
STB-3000 Rear Panel
LAN
DIGITAL
AUDIO
ANTENNA/
CABLE IN
POWER
OUT
AUDIO
LINE OUT
DISPLAY
AV IN
IR IN
SERVICE
CONTROL 1
c) & d) Complete STB Power
and Antenna/Cable connections.
* Only one DISPLAY CONTROL connection
should be used. The proper connection depends
on the type of display panel to be controlled.
** The STB default configuration automatically
sends Display Control commands to switch the
connected display panel to its HDMI1 input.
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Commercial Mode Overview
This document describes how to set up the STB-3000 for Commercial Mode operation. LG commercial
STB functionality is based on “ownership” of the Channel Map; that is, the Channel Map resides in the
STB’s CPU or Protocol Translator Card (PTC) or it resides externally from the STB (i.e., in a device from
the solution provider). The STB-3000 is capable of Free-To-Guest (FTG) Mode operation via the STB CPU.
Alternatively, the STB can be configured for Pass-through Mode (default). When in Pass-through Mode, the
STB-3000 may also be controlled externally via its MPI port.
Pass-through Mode
This mode allows you to configure individual STBs for Pro:Centric and/or FTG Mode via CPU operation.
This mode also allows external control via the MPI port on the STB jack panel. There are two methods for
configuring individual STBs that are currently in Pass-through Mode: either using the EZ-Manager Wizard
or the Custom Master STB Setup procedure.
EZ-Manager Wizard
When the STB is in a factory default state, the EZ-Manager Wizard provides automated and manual options
for configuring essential items for Pro:Centric operation and also provides an option for using a USB
memory device to configure the STB. Use the Installer Remote to make selections and complete each step.
See “EZ-Manager Wizard” on pages 15 to 24 for detailed information.
Custom Master STB Setup
The Custom Master STB Setup procedure enables you to create
STB_3000 PTC INSTALLER MENU
a customized Master STB Setup for Pass-through Mode or FTG
Mode via CPU configuration purposes. Use the Installer Remote to
configure Installer Menu items as required for STB operation and
set up STB features (Channel, Picture, Audio, etc.). See “Custom
Master STB Setup” on pages 39 to 41 for detailed information.
CPU-CTV
000 INSTALLER SEQ
000
UPN 000-000-000-000
PTC V1.00.008
ASIC D279
CPU V3.00.34.01
Installer Menu
To create a Master STB Setup, you will need to know how to access
the commercial controller (PTC) Installer Menu and make changes
to the default values as required. If necessary, familiarize yourself with
the Installer Menu and how to make and save changes. Refer to
pages 29 to 38 for information on accessing the Installer Menu and
for detailed descriptions of the Installer Menu items.
Typical Installer Menu
QUICK SETTINGS
Quick
Picture
STB Setup Menus
On-screen setup menus control the features of the STB/display. Use
the Installer Remote to access the STB setup menus, and set the
STB/display features to the desired configuration for the end user.
Channels
Aspect Ratio
16:9
Sound
^
Sleep Timer
Off
Cloning
Cloning refers to the process of capturing a Master STB Setup and
transferring it to a Target STB. Both STBs must be identical models.
The Master STB’s clonable setup menu features should be configured
as part of the Master STB Setup. If there are features in the Master
STB’s setup—channel icons or labels, digital font options, etc.—that
are not set or that are set incorrectly, those features also will not be
set or will be set incorrectly in the Target STBs. Refer to pages 42 to
47 for detailed information on cloning requirements and procedures.
General
Safety
Accessibility
STB Setup Menus
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Commercial Mode Overview (Cont.)
External MPI Control
To control the STB using an external MPI control device, you must use the STB’s MPI port for
communication purposes.
Note: The STB-3000 is not equipped with an MPI card slot.
FTG Mode
In this mode, the STB’s CPU is configured with an FTG Channel Map, and the CPU controls and restricts
the tuning operation of the STB based on this FTG Channel Map. The FTG Channel Map enables the
®
decryption of each Pro:Idiomꢀ encrypted channel and also provides logical channel mapping of physical RF
channels (analog and digital), IP channels, and Aux inputs. In addition, depending on the types of channels
included in the FTG Channel Map, FTG Mode provides the option to select either logical or physical tuning
during configuration (refer to “Teaching Configuration to a Target STB” on pages 44 to 47 and also see
notes below).
Note: Logical channel mapping of physical RF channels eliminates dash tuning (for example, physical 19-3
can be mapped to logical channel 9). It also allows physical RF channels, IP channels, and Aux inputs to be
listed in any order, not only in physical numeric ascending order. Physical channel tuning requires that you
include the dash when direct entering RF channel numbers and Aux inputs (the latter designated by 130-0
through 137-0).
Note: Physical channel tuning is not available when IP channels are included in the FTG Channel Map.
FTG Mode Features
FTG Mode provides the following features:
• Logical or physical tuning of physical RF channels and Aux inputs.
• Logical tuning of IP channels.
• Mapping of RF channels with minor (program) numbers up to 999.
• FTG Channel Map of up to 600 logical channels.
• Start Channel set for RF, Aux input, or IP delivered content.
• Pro:Centric data delivery over RF or IP.
• TV Zoning and Wi-Fi Zoning options for location-specific configuration.
LG’s FTG File Manager PC software enables you to create an FTG Configuration (.tlx) file, which may be
used to configure the CPU for FTG Mode. FTG File Manager utilities enable you to create/edit an FTG
Channel Map and configure Installer Menu settings. You can also save (Learn) a TLX file from a Master
STB.
In this mode, the STB’s CPU must be configured with an FTG Channel Map and FTG Installer Menu settings
using one of the following processes:
• Local: Configure an individual STB-3000 via its USB port using a USB memory device / TLX file. The
“Teach to STB (TLX)” process and associated procedures for FTG Mode configuration are described on
pages 42 to 47.
• Remote: Configure all STB-3000s at the site using a Pro:Centric server head end device (Example:
PCS150R). Refer to the Pro:Centric Server Admin Client User Guide for further information.
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Commercial Mode Overview (Cont.)
While the STB is in FTG Mode:
• Users can still access the Installer Menu using an LG Installer Remote; however, all Installer Menu items
will be read-only.
• Any FTG configuration changes must be made using a TLX file (typically edited in the FTG File Manager).
The FTG File Manager’s FTG Channel Map Configuration and FTG Installer Menu Configuration Utilities
enable you to make changes, respectively, to the FTG Channel Map and FTG Installer Menu settings as
necessary. See information on local configuration in this document or refer to documentation for the server
for information on remote management.
• If it becomes necessary to restore the STB to Pass-through Mode, there are several options that will enable
you to do so. See Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
Pages 48 to 53 provide overviews of the utilities that comprise the FTG File Manager. Refer to the Free-
To-Guest (FTG) File Manager User Guide for further information on the FTG File Manager.
Remote Management in FTG Mode
When the STB is configured for FTG Mode, remote management of the FTG Channel Map and FTG Installer
Menu settings is provided by a Pro:Centric server, via a TLX file loaded on the Pro:Centric server Admin
Client. Refer to the Pro:Centric Server Admin Client User Guide for further information.
Determining the STB Operating Mode
To determine the operating mode of the STB, press MENU on the Installer Remote. The menu displayed
depends on the operating mode. See examples below.
If the Function Menu appears, the STB is in a mode (FTG, PPV, etc.) that does not allow the end user to
change the fundamental STB setup. If the STB setup menus appear, the STB is in Pass-through Mode.
ASPECT RATIO
QUICK SETTINGS
Aspect Ratio
Quick
Picture
CC
Function Menu
STB Setup Menus
Shows that the STB is
in Pass-through Mode.
Caption
Indicates the STB is not in
Pass-through Mode. While
the STB is in this mode,
Installer Menu settings can
be accessed as read-only.
^
Aspect Ratio
Channels
16:9
Aspect Ratio
16:9
Time
Safety
Sound
^
Sleep Timer
Off
General
Safety
Audio Mode
Input
Accessibility
General
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Pro:Centric Operation
Pro:Centric Interactive Menu Features
LG’s Pro:Centric application enables guests to locate and select television entertainment using an interactive
channel guide, check the daily weather, and view hotel and surrounding amenities via custom billboards and
points-of-interest maps.
Pro:Centric application features include:
• Portal and information screens/pages (including a “Welcome” page) that include branding logos.
• An optional customized user interface (custom “skins”).
• Billboards and points-of-interest maps that can be customized to focus on hotel amenities, local attractions
and businesses, restaurants, news, events, etc.
• An optional Weather billboard that includes a local radar map, current conditions, and a four day forecast.
• An interactive channel guide that provides a channel list with channel icons. An electronic program
guide (EPG) is an optional feature that displays up to three days of programming information viewable
by channel and time.
• Video spooling that enables the hotel to deliver a video file to guest TVs for promotion and information
purposes.
The Pro:Centric server Admin Client web editor/content wizard is provided for customer configuration of
portal messages and billboards/maps.
Note: Customized content is typically defined by the service integrator and/or hotel administrators. LG
does not provide hotel-specific content.
Pro:Centric Interactive Menu Navigation
An LG Pro:Centric-capable remote control provides access to both interactive menus and regular STB/
display features. Press PORTAL on the remote to access the interactive menus.
Note: Interactive menu options may vary, depending on Pro:Centric features enabled for the site. The
following are default interactive menus.
Channel Guide
Shows available TV networks and logical channels. When available, EPG
data provides additional channel and program information.
Information
Typically displays information on hotel amenities, for example, restaurants,
in-room dining, business centers, facilities, etc., as well as information on
local weather and attractions.
Help
Provides help for navigating the interactive menus.
Watch TV
Removes the interactive menu from the screen and returns to the previously
tuned TV channel.
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Pro:Centric Operation (Cont.)
Pro:Centric Setup
Administration and management options for the Pro:Centric server are described in detail in the
Pro:Centric Server Admin Client User Guide. This document describes only those settings that must
be specified on the STB to enable Pro:Centric remote management and/or the Pro:Centric application.
• Remote management (E-Z Installation): The Pro:Centric server Admin Client provides remote
management facilities for downloading software/firmware updates as well as facilities for downloading
a TLX file for FTG Mode configuration.
• Pro:Centric application: The application, which operates in conjunction with FTG and PPV Modes,
comprises the Pro:Centric interactive menus/features described on the previous page. Pro:Centric
application settings are managed via the Pro:Centric server Admin Client.
The Pro:Centric server settings can be configured using one of the methods described below.
STB in Factory Default State
When the STB is in a factory default state, the EZ-Manager Wizard provides automated or manual
options for configuring the Pro:Centric server settings.
The EZ-Manager Wizard also provides a USB Configuration option that enables you to configure an STB
for FTG Mode using a TLX file stored on a USB memory device. The TLX file incorporates FTG Installer
Menu settings, which includes Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL.
Refer to “EZ-Manager Wizard” on pages 15 to 24 for further information on the EZ-Manager Wizard options.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can create
a “procentric.local” DNS entry for the Pro:Centric server that will enable automated Pro:Centric IP
configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you will need to manually
enter the Pro:Centric server IP address and port number during configuration.
STB in Pass-through Mode
If the STB is in Pass-through Mode, either:
• Set Installer Menu items 098 PRO:CENTRIC and 119 DATA CHANNEL to the appropriate values.
See Installer Menu information on pages 29 to 38 for further details. Also, as necessary, refer to “Custom
Master STB Setup” on pages 39 to 41 and/or cloning information on pages 42 to 47.
• Configure the appropriate Pro:Centric server settings in the IP Environment / Pro:Centric Menu. You
must use this option, in particular, if you wish to configure IP settings for the Pro:Centric server. See
“Accessing the IP Environment Menu” on page 54 and “Pro:Centric Setup” on pages 54 to 56 for further
information.
Note: When the STB is in either Pass-through Mode or FTG Mode, you can also leave Installer Menu
item 119 DATA CHANNEL set to its default value (255) to enable the STB’s Data Channel Auto Search
feature to set the DATA CHANNEL value. See item 119 description on page 38 for additional information.
STB in FTG Mode
If the STB is in FTG Mode, use the FTG File Manager software to update Installer Menu items #98
Pro:Centric and #119 Data Channel (along with their affiliated fields). Then, transfer the FTG Installer Menu
settings to the STB. Refer to the FTG Mode overview on pages 10 to 11 for further information on FTG Mode
operation and configuration. Also, see note above regarding the option to use the STB’s Data Channel Auto
Search feature to set the DATA CHANNEL value.
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Setting the Video Output Resolution
The first time you turn ON the STB/display panel, a Please Select the Screen Resolution menu
will be displayed, and you will need to select the appropriate option—720p, 1080p, or 1366 x 768—
for the STB’s video output format. You cannot proceed with STB configuration until you make a
selection.
Note: After it is turned ON, the STB begins an initialization process, and it may take several minutes
for the Screen Resolution menu to be displayed.
Refer to documentation for the applicable display panel(s) to determine the appropriate resolution
setting. The selected resolution should be compatible with the display panel’s native screen
resolution.
PLEASE SELECT THE SCREEN RESOLUTION
720p
1080p
1366 x 768
1. Use the Up/Down arrows on the Installer Remote to select the appropriate video output
resolution option, and then press OK.
The STB’s default video output resolution is 720p. If you select this option, the Please Select
the Screen Resolution screen will close and the EZ-Manager Wizard Welcome screen will be
displayed (see pages 15 to 24 for information on the EZ-Manager Wizard). Proceed with
Commercial Mode setup as required.
If you select one of the other two resolution options (1366 x 768 is selected/highlighted as the
recommended resolution), a Changing Screen Resolution message will be displayed, and the
STB will reboot within a few seconds to change the resolution per your selection. Continue with
step 2.
2. When the STB reboot is complete (it may take a few minutes), you will be prompted to confirm
the new video output resolution. Use the arrow keys on the Installer Remote to select YES in the
confirmation screen, and then press OK on the Installer Remote.
Note: If there is no user interaction within 10 seconds, or if you select “NO” in the confirmation
screen, the STB will reboot and revert to the default resolution. After this reboot is complete, the
Please Select the Screen Resolution menu will be redisplayed.
Once you select and confirm the screen resolution, the EZ-Manager Wizard will be displayed.
Proceed with Commercial Mode setup as required.
Note: If required at a later time, you can also change the screen resolution in the STB Installer
Menu (item 105 VID OUT FORMAT) or via USB memory device / TLX file. In either case, the STB
will need to reboot (see item 105 description on page 37 for additional information).
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EZ-Manager Wizard
The primary purpose of the EZ-Manager Wizard is to guide you through the process (automated or
manual) of configuring the essential Installer Menu items for Pro:Centric operation. The wizard is
initiated once the video output resolution is set (see previous page) and subsequently each time the
STB/display panel is turned ON, until one of its configuration methods has been completed or the
wizard is exited. Use the Installer Remote to make selections and complete each wizard step.
While the EZ-Manager Wizard is intended primarily for Pro:Centric-related configuration, the wizard
also offers Zoning as well as USB configuration options.
• STB-3000s support the TV Zoning and Wi-Fi Zoning features, both of which enable location-
specific settings (see Reference section, “Using the STB’s Zoning Features,” for further information).
The EZ-Manager Wizard enables you to set the TV Zone # and/or the Wi-Fi Zone # in the STB as
part of the configuration process.
• The EZ-Manager Wizard also enables you to redirect to the STB’s standard STB Manager / USB
Download Menu as part of the configuration process, if desired, to perform USB configuration and/
or update functions.
Caution: Do NOT unplug the STB power cord or remove the antenna cable or, if
applicable, the LAN cable during the configuration process, as doing so will interrupt
the current step and may corrupt the configuration data.
Before You Begin
• If you plan to create a Master STB Setup using the procedure described on pages 39 to 41, be sure
to exit the EZ-Manager Wizard in order to avoid setting modes that may restrict the custom setup
procedure. See also “Initiate Configuration or Exit the EZ-Manager Wizard” on the following page.
• If it has been completed or exited and therefore does not display, the EZ-Manager Wizard can be
reactivated; however, this requires that you restore the STB to a factory default condition. See
Reference section, “Restoring Factory Defaults on the STB(s),” for further information.
• Each wizard step is allotted a time frame after which the wizard proceeds without user interaction. If
the Pro:Centric server is configured on the system and if no location-specific settings are required
in the STB, for example, TV Zone, Wi-Fi Zone, Label, and/or Room Number settings, you can
simply turn ON the STB/display, and once initiated, the wizard will proceed through each of the
configuration steps with no further user interaction.
• If any of the configuration steps fails, you will see a “Diagnostics” screen with an indication of the
failure. You will then have the opportunity to reinitiate the configuration process from the previous
screen or exit the EZ-Manager Wizard.
• If you wish to enable media sharing (i.e., Smart Share, Screen Share, DMR, and SoftAP) on the
STB without using a TLX file for configuration purposes, you will need to create a custom Master
STB Setup and use the IP Environment Menu to specify the settings. Custom Master STB Setup
is described on pages 39 to 41. Refer to “IP Environment Setup” on pages 54 to 61 for information
on the IP Environment Menu.
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EZ-Manager Wizard (Cont.)
Initiate Configuration or Exit the EZ-Manager Wizard
The Welcome screen provides a brief introduction to the EZ-Manager Wizard.
WELCOME TO LG’S EZ-MANAGER WIZARD
.
Use this setup wizard to configure the STB for Pro:Centric and/or Free-To-Guest (FTG) operation.
Select NEXT to continue.
.
If a Pro:Centric Server will not be installed and/or you do not wish to use the wizard to configure this STB for
FTG Mode, you may exit the wizard.
Select NO PRO:CENTRIC to disable the Pro:Centric feature of this STB, or select EXIT to quit.
This setup wizard will start automatically in 10 seconds.
NO PRO:CENTRIC
EXIT
NEXT
Note: If there is no user action in this screen within 10 seconds, the wizard will proceed to the
first configuration step. Once the wizard has proceeded, it is not possible to return to the Welcome
screen; however, if you simply wish to exit the wizard, you can do so by selecting the “EXIT” option
from the subsequent screen(s).
From the Welcome screen, you have the following options:
• To proceed with the EZ-Manager Wizard, use the arrow keys on the Installer Remote to select/
highlight NEXT and press OK. Then, continue to the “STB Configuration Options” section on the
following page.
• To exit the wizard, but retain the use of the Pro:Centric remote management feature on this STB
(i.e., Installer Menu item 119 DATA CHANNEL set to 255) in the future, use the arrow keys on
the Installer Remote to select/highlight EXIT and press OK. In the confirmation pop-up window,
select OK, and then press OK once more on the Installer Remote.
• If you do not intend to install a Pro:Centric server on this system and you do not wish to use the
wizard’s Zoning or USB configuration options, exit the wizard as follows: Use the arrow keys
on the Installer Remote to select/highlight NO PRO:CENTRIC and press OK. This will disable
the Pro:Centric feature of this STB (i.e., Installer Menu item 119 DATA CHANNEL will be set to
0) and exit the wizard. In the confirmation pop-up window, select OK, and then press OK once
more on the Installer Remote.
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EZ-Manager Wizard (Cont.)
STB Configuration Options
From the STB Configuration Options screen, you can choose how to proceed with the configuration
of this STB/display (assuming you do not opt to exit the wizard, which you may also do at any time).
Note: If you intend to use the Zoning feature(s) on the STB for location-specific
configuration purposes, select the “Zones & Room Number” option from this screen
and assign the appropriate TV Zone # and/or the Wi-Fi Zone # in the STB BEFORE
you continue with additional configuration.
01
STB CONFIGURATION OPTIONS
.
To configure the STB for Pro:Centric operation, select NEXT.
To set the optional Zoning features, select ZONES & ROOM NUMBER.
To access the STB Manager / USB Download Menu, select USB CONFIGURATION.
This setup wizard will continue automatically in 60 seconds.
.
.
EXIT
USB CONFIGURATION
ZONES & ROOM NUMBER
NEXT
Note: If there is no user action in this screen within one minute, the wizard will automatically
continue to the next configuration step.
Use the Left/Right arrow keys on the Installer Remote to navigate between options on this screen.
Each time you select/highlight one of the following options, the screen text and fields will change in
accordance with your selection.
• To continue with Pro:Centric configuration, select NEXT (default) and press OK on the Installer
Remote. Refer to “Configure Pro:Centric Settings” on pages 19 to 23 for additional information.
• To set the Zoning feature(s) on the STB, select ZONES & ROOM NUMBER. See “Zones and
Room Number Assignments” below for further information.
• Select USB CONFIGURATION to access the STB Manager / USB Download Menu. See “USB
Configuration” on pages 23 to 24 for further information.
Note: If you choose to exit the EZ-Manager Wizard from this point on, you will have the option to
save any settings made by selecting SAVE & EXIT in the exit confirmation pop-up window. Or, you
can exit the wizard without saving any settings by simply selecting OK in the confirmation pop-up
window.
Zones and Room Number Assignments
You may complete one or more of the fields in the Zones, Label, and Room Number screen or
leave them at their default settings (TV Zone and Wi-Fi Zone) or blank (Label and Room Number),
as desired. However, if you intend to use either of the Zoning features—TV Zoning and/or Wi-Fi
Zoning—on this STB, you MUST specify the appropriate values in the TV Zone and/or Wi-Fi Zone
fields as described on the following page. See also Reference section, “Using the STB’s Zoning
Features,” for further information.
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EZ-Manager Wizard (Cont.)
Note: Zoning features are only applicable for STBs that will be configured using a TLX file (local or
remote configuration).
01
ZONES, LABEL, AND ROOM NUMBER
.
If creating Wi-Fi Zones for AP settings, select the appropriate Wi-Fi Zone
# (1-99) based on the Wi-Fi Zone in which this STB is installed.
Wi-Fi Zone
<
0
>
.
If creating Zones for Installer Menu settings and/or Channel Mapping,
select the appropriate TV Zone # (0-8) based on the Zone in which this STB
is installed.
TV Zone
<
0
>
(See Commercial Mode Setup Guide for more information.)
Label
<
.
.
Select a Label and/or use the alphanumeric keypad on the remote to input
the Room Number.
-----
>
Room Number
When done, select NEXT to continue.
Room Number
EXIT
USB CONFIGURATION
ZONES & ROOM NUMBER
NEXT
1. Complete the appropriate field(s) as described below. Use the Left/Right arrow keys on the
Installer Remote to navigate between each of the fields.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a
particular access point’s login data for wireless networking. Login data (i.e., SSID, security type,
and security key) may be provided in a TLX file to be used for configuration.
To assign a Wi-Fi Zone, navigate to the Wi-Fi Zone field at the top left of the screen, and use
the Left/Right arrow keys to specify the desired Wi-Fi Zone # (1–99).
• TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer
Menu and/or TV Setup Menu settings intended only for the assigned Zone. The Installer Menu
and/or TV Setup Menu settings may be provided in a TLX file to be used for configuration. If
the STB is being configured for FTG Mode, the TV Zone # setting also allows the STB to omit
channels that have been restricted in the FTG Channel Map.
To change the TV Zone from its default value (0), navigate to the TV Zone field, and use the
Left/Right arrow keys to specify the desired TV Zone # (1–8).
• Label: Allows you to select a North, South, East, or West text label for this STB. In the Label
field, use the Left/Right arrow keys to select the applicable label.
• Room Number: Allows you to specify the number of the room—up to 16 characters—in which
the TV is located. To enter a room number, navigate to the Room Number field and press OK.
You can then use the number keys on the Installer Remote to direct enter a room number,
or you can use the arrow keys to select the appropriate alphanumeric character(s) from the
pop-up virtual keyboard at the bottom of the screen. When you are done, select Enter from the
virtual keyboard, and then press OK on the Installer Remote.
2. When you are ready to continue, select the appropriate option, as follows:
• To proceed to the next EZ-Manager screen, use the arrow keys to select NEXT, and then
press OK on the Installer Remote. Continue to the “Configure Pro:Centric Settings” section
on the following page.
• To use a USB memory device in conjunction with the STB Manager / USB Download Menu to
complete the configuration, continue to “USB Configuration” on pages 23 to 24.
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EZ-Manager Wizard (Cont.)
Configure Pro:Centric Settings
Once you select “NEXT” from the STB Configuration Options screen, the Searching for Pro:Centric
Server screen is displayed.
Note: Select the “BACK” button, where available, to check previous settings, as necessary.
SEARCHING FOR PRO:CENTRIC SERVER...
It may take 2 min 51 second(s).
This step automatically searches for the Pro:Centric Server.
If there is no Pro:Centric server installed, you do not need to continue with this procedure.
Please select either EXIT or MANUAL PRO:CENTRIC.
02
Status: Tuning channel 30
STB is now searching the pre-defined channels for the data channel...
BACK
EXIT
MANUAL PRO:CENTRIC
You have the following options:
• You can allow the EZ-Manager Wizard to proceed with a series of automated steps to configure
the STB for Pro:Centric operation and then to look for the Pro:Centric application and mainte-
nance (E-Z Installation) files to download. In this case, the wizard uses a search algorithm to
determine the Data Channel and the Pro:Centric Application Mode to set in the STB.
Continue with the “Automated Pro:Centric Configuration” subsection below.
• If you already know the settings (i.e., Data Channel and Pro:Centric Application Mode) that need
to be configured in order for the STB to connect to the Pro:Centric server and/or if the Pro:Centric
server is not yet installed, you may expedite the setup process by entering this data manually.
Continue with the “Manual Pro:Centric Configuration” subsection on page 21.
Automated Pro:Centric Configuration
Note: If the server is not yet configured on the system, use the manual configuration option to
configure the Pro:Centric operation. See also note below.
Note: If Pro:Centric data delivery will be over IP and there is a DNS server at the site, you can
create a DNS entry “procentric.local” for the Pro:Centric server that will enable automated
Pro:Centric IP configuration via the EZ-Manager. If there is no DNS entry for procentric.local, you
must use the manual configuration option to configure the Pro:Centric IP operation.
Once the Pro:Centric data channel is found (a Pro:Centric Server Was Found screen will be
displayed) and the Pro:Centric Application Mode is determined, the wizard will advance to the
Processing the Pro:Centric Configuration screen, which shows the progress of the data
downloads (see example on following page). Note that some steps may require a few minutes.
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
If the process is successful, no further user interaction is required, though, in some instances, where
the option (for example “NEXT”) is available, you may manually move forward to subsequent steps
within the wizard to speed up the process.
PROCESSING THE PRO:CENTRIC CONFIGURATION
Downloading the Pro:Centric application files takes a few minutes.
Please wait...
2%
Retrieving files from data channel 70
Application files
In progress...
Maintenance Files
Synchronizing...
03
Warning - Do not remove AC power or the signal cables during these steps.
Note: If, after completing the search, the STB is unable to find the Pro:Centric data channel (while
the Searching for Pro:Centric Server screen is on display), the wizard will stop and show a
Diagnostics screen that enables you to manually return to the previous screen (to reinitiate the
configuration) or exit the wizard.
When the Pro:Centric Configuration is complete, an EZ-Manager Configuration Complete screen is
displayed (see example below), and after 10 seconds, the wizard exits, and the STB turns OFF.
EZ-MANAGER CONFIGURATION COMPLETE
STB will turn off in 10 second(s)
Installed Components
Pro:Centric Application
GEM application downloaded
Maintenance Files
STB-3000_Config.tlx
04
REBOOT
T
UR
N
OFF
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK
on the Installer Remote.
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EZ-Manager Wizard (Cont.)
Manual Pro:Centric Configuration
1. With the Searching for Pro:Centric Server screen on display, use the arrow keys on the Installer
Remote to select/highlight MANUAL PRO:CENTRIC at the bottom right of the screen, and then
press OK.
In the Pro:Centric Manual Configuration screen (see examples below), you will be able to
configure the appropriate Pro:Centric settings in the STB. Use the Up/Down arrow keys on the
Installer Remote to navigate between fields.
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Mode
<
CONFIGURATION ONLY
>
Pro:Centric Manual Configuration Screen
with RF Media Fields
Media Type
<
RF
>
Data Channel
<
1
>
02
Signal Strength
Signal Quality
0%
0%
No Signal
BACK
EXIT
SEARCH
PRO:CENTRIC MANUAL CONFIGURATION
Pro:Centric Manual Configuration Screen
with IP Media Fields
Pro:Centric Mode
<
CONFIGURATION ONLY
>
Media Type
IP Address
IP Port
<
IP
>
255
255
255
255
02
0
IP server not found
BACK
EXIT
SEARCH
2. In the Pro:Centric Mode field, use the Left/Right arrow keys to select the appropriate Pro:Centric
Application Mode—FLASH, GEM, HTML, or CONFIGURATION ONLY.
Note: For remote management only, select CONFIGURATION ONLY. The STB will search for
E-Z Installation data downloads; however, Pro:Centric application data will not be downloaded,
i.e., Installer Menu item 098 PRO:CENTRIC will be set to 0.
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
3. Refer to the appropriate subsection below, depending on the Pro:Centric server configuration, to
complete the remaining fields.
RF Configuration
a) In the Media Type field, use the Left/Right arrow keys to select RF.
b) In the Data Channel field, use the Left/Right arrow keys to select the RF channel number
that will be used by the Pro:Centric server as its data channel. The Data Channel value can
be set from 1 to 135.*
IP Configuration
a) In the Media Type field, use the Left/Right arrow keys to select IP.
Note: By default, the Pro:Centric Manual Configuration screen initially shows RF configuration
fields. When you select “IP” as the Media Type, the Data Channel and Signal Strength/Quality
fields are replaced with IP Address and IP Port fields.
b) Enter the Pro:Centric server IP address and port number in the IP Address and IP Port fields,
respectively. The IP address must match the IPv4 multicast address and the port number
must match the port number that is set in the Pro:Centric server.
For each data entry field: Use the arrow keys to select the field and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values or use
the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard displayed
at the bottom of the screen. When you are done, select Enter from the virtual keyboard, and
then press OK on the Installer Remote.
4. Once all fields are completed as required, you have two options (see also note below):
• To save the data entered and exit the wizard, use the arrow keys to select EXIT and then press
OK. In the subsequent pop-up confirmation window, select SAVE & EXIT, and then press OK
once more. The Pro:Centric application and/or E-Z Installation data will be downloaded to the
STB at a later time. This option is useful, in particular, if the Pro:Centric server has not yet been
configured.
• To initiate a real-time download of Pro:Centric application and/or E-Z Installation data, use the
arrow keys to select NEXT, and then press OK.
The EZ-Manager Wizard will proceed with the remaining Pro:Centric application and/or E-Z
Installation data download steps (see Processing the Pro:Centric Configuration screen example
on page 20).
Note: With RF configuration, Pro:Centric server data must be present on the RF channel selected
as the STB’s Data Channel in order for you to select “NEXT” (you will see a “data channel found”
message below the Signal Quality indicator). With IP configuration, Pro:Centric server data must
be present via the wired LAN cable connection in order for you to select “NEXT” (you will see a
“IP server found” message below the IP Port field). The “NEXT” button is initially a “SEARCH”
button until the data entered is verified.
(Continued on next page)
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
When the Pro:Centric configuration is complete, an EZ-Manager Configuration Complete screen
(see example on page 20) is displayed, and after 10 seconds, the wizard exits, and the STB turns
OFF.
Note: With the EZ-Manager Configuration Complete screen on display, you can also manually turn
off or reboot the STB. If desired, select TURN OFF or REBOOT, respectively, and then press OK on
the Installer Remote.
USB Configuration
The STB Manager / USB Download Menu provides options that enable you to download individual
configuration or software files to the STB, or you can use the Ez Download utility available from the
menu to select and download multiple configuration or software files at one time.
Each of the STB Manager / USB Download Menu functions requires that you have the appropriate
file(s) loaded on a USB memory device. If you wish to perform a software update from the STB
Manager / USB Download Menu, the software update file(s) must be stored in a folder named
“LG_DTV” in the root directory of the USB memory device. TLX files should simply be stored in the
root directory of the USB device.
The procedure below assumes the desired file(s) is/are already loaded onto the USB device. For
further information on STB Manager / USB Download Menu functions and file requirements, and/
or for information on creating TLX files, refer to the appropriate section(s) in this document.
Before You Begin
• If you intend to use the Zoning feature(s) on this STB, make sure to assign the appropriate TV
Zone # and/or Wi-Fi Zone # in the EZ-Manager’s Zones, Label, and Room Number screen
BEFORE continuing with USB Configuration. See “STB Configuration Options” on page 17 for
further information.
• Ensure the USB device to be used has been formatted with FAT format.
• Refer to “Ez Download Utility” on pages 25 to 28 for further information on the Ez Download utility.
• Refer to “Custom Master STB Setup” on pages 39 to 41 for information on creating a TLX file
for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for
information on creating a FTG Configuration (.tlx) file for FTG Mode configuration.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
USB Configuration via EZ-Manager Wizard
With either the STB Configuration Options or the Zones, Label, and Room Number screen on
display, proceed as follows to configure the STB/display using the USB memory device.
1. Insert the USB memory device that contains the appropriate file(s) into either of the STB’s USB
ports.
(Continued on next page)
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EZ-Manager Wizard (Cont.)
(Continued from previous page)
2. Use the arrow keys on the Installer Remote to select USB CONFIGURATION, and then press
OK.
You will be redirected to the STB Manager / USB Download Menu (see example below).
STB MANAGER
CANCEL
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
Note: You can select CANCEL and press OK on the Installer Remote at any time to return to
the EZ-Manager Wizard.
3. Select the appropriate option from the STB Manager / USB Download Menu, and complete the
download(s) as required.
Note: If you perform a software update, the STB will complete the update and then reboot. Upon
restart, the EZ-Manager STB Configuration Options screen will be displayed. If desired, you can
re-access the STB Manager / USB Download Menu (to perform additional functions), proceed
with configuration via the wizard, or exit the wizard.
4. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
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Ez Download Utility
The Ez Download utility, available from the STB Manager / USB Download Menu, enables you to
select multiple files at one time from the files loaded on a USB memory device. You may use this
utility to download any one or all of the following to an STB: a TLX file for configuration purposes,
an STB (CPU) software update, a PTC software update.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• Software update files must be stored in a folder named “LG_DTV” in the root directory of the USB
memory device. TLX files should simply be stored in the root directory of the USB device.
• If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, you can use
the wizard’s “USB Configuration” option to access the Ez Download utility (see “STB Configuration
Options” and/or “USB Configuration” on pages 17 and 23, respectively, as necessary).
• If the STB is currently in Pass-through Mode and you intend to use the Zoning feature(s) on this
STB for location-specific configuration purposes, make sure to assign the appropriate TV Zone #
and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below.
• Refer to “Custom Master STB Setup” on pages 39 to 41 for information on creating a TLX file
for cloning purposes, and/or refer to “Creating an FTG Configuration File” on pages 48 to 49 for
information on creating an FTG Configuration (.tlx) file for FTG Mode configuration.
• See Reference section, “Updating STB Software using a USB Memory Device,” for further
information on software updates.
Caution: Do not unplug the STB power cord or remove the USB memory device
during a data download, as doing so may cause the STB to malfunction or harm the
USB device, respectively.
Accessing and Using the Ez Download Utility
1. If it is not ON already, turn ON the STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can access the Ez Download utility via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the Ez
Download utility from the STB menus, exit the EZ-Manager Wizard. Then, continue with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If the STB is currently in Pass-through Mode, you would like to transfer (Teach) a TLX file to the
STB via the Ez Download utility, and you intend to use one or both of the STB’s Zoning feature(s),
assign the appropriate TV Zone # and/or Wi-Fi Zone # in the STB at this time. See Reference
section, “Using the STB’s Zoning Features,” for further information.
Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE you continue with the Ez Download utility.
4. Insert the USB memory device that contains the appropriate file(s) into either of the STB’s USB
ports.
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
5. To access the STB Manager / USB Download Menu from the STB menus:
• Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-
through Mode) or the Function Menu (STB is not in Pass-through Mode).
• Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
6. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to
select Ez Download, and then press OK.
STB MANAGER
CANCEL
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
The Ez Download utility screen contains a listing of the STB Software (CPU) and PTC
Software files stored in the LG_DTV folder and the TLX files stored in the root directory on
the USB device.
EZ DOWNLOAD
STB MANAGER
BACK
CANCEL
Select USB Memory Deviceˇ
Channel Tuning / Channel Banner Display
USB Device 1: Device Name
Logical
Teach to STB (TLX)ˇ
Physical
STB-3000_IM.TLX
STB Software
STB-3000_V03.00.34.epk
ˇ
PTC Software
STB-3000_v1.00.008.txt
ˇ
STB SW Version
03.00.33
Update Version
03.00.34
Ez Download
UPDATE
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
Note: If there are no files of a particular file type on the USB device, that file type field will not
be displayed in the Ez Download screen. For example, if there are no PTC files on the USB
device, you will not see a “PTC Software” field in the Ez Download screen.
Note: Press on the Installer Remote or select BACK, as necessary, to return to the
STB Manager / USB Download Menu. To exit the STB Manager, select CANCEL (if accessed
from the STB menus, you may also press EXIT on the Installer Remote to exit). If you accessed
the STB Manager via the EZ-Manager Wizard, you will be returned to the last screen on display
before you selected the “USB Configuration” option. If you accessed the STB Manager via the
STB menus, you will be returned to program viewing.
7. If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the file(s) you wish to use. If necessary, use the Up/Down arrow
keys on the Installer Remote to select/highlight the Select USB Memory Device field and
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down
list.
8. To select a file use the Up/Down arrows on the Installer Remote to select/highlight the
appropriate file type/pull-down field, and then press OK to view a drop-down list of available
files. From the drop-down list, use the Up/Down arrow keys to select the desired file.
Note: The utility will only allow you to select one of each file type for downloading. For example,
if there are two files in the Ez Download Teach To STB (TLX) list, you can only select one or the
other of those two files.
Note: The initial default value for each file type is “None.” After the Ez Download utility is run,
a file is automatically created and stored on the USB device that was used. The file, which
will have a “.dzm” file extension, maintains a history of the file(s) previously used with the Ez
Download utility. The next time(s) you use this USB device with the Ez Download utility, the
file(s) selected for the last download will be pre-selected for the current download.
Note: If an STB Software (CPU) file is selected, STB SW Version and Update Version fields will
be displayed at the bottom right of the screen. Ensure the software version of the selected file is
the correct version before applying the update to this STB.
9. If a TLX file that includes an FTG Channel Map is selected, a Channel Tuning / Channel Banner
Display field will be displayed at the right of the screen. If the FTG Channel Map comprises RF
channels and Aux inputs only (the latter designated by 130-0 through 137-0), you can choose
the format for the channel tuning/banner display. Use the arrow keys on the Installer Remote to
select Logical tuning or Physical tuning. A checkmark will appear at the left of the selected
option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if the
selected TLX file does not include an FTG Channel Map, the message, “No Channel Map in
TLX file,” will be displayed at the right of the screen.
10. When you are ready to continue, use the arrow keys on the Installer Remote to select UPDATE,
and then press OK.
(Continued on next page)
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Ez Download Utility (Cont.)
(Continued from previous page)
Update progress will be shown in a new screen. Do NOT remove the USB device while updates
are in progress. When the Ez Download process is complete, an overview of the results will
briefly be displayed and then, depending on the type(s) of updates completed, you will either
be returned to program viewing or the STB will reboot (see note below).
Note: If the STB’s CPU or PTC software has just been updated, the STB will reboot after the
Ez Download process is complete. The STB will also initiate a reboot if you updated the STB
configuration with a TLX file that included a change to Installer Menu item 105 VID OUT
FORMAT (the new screen resolution will additionally require user confirmation after reboot—see
item 105 description on page 37).
11. Remove the USB memory device, and verify that the appropriate configuration/update(s) is/are
resident on the STB.
Note for TLX configuration: When configuration (and, if applicable, an STB reboot/confirmation
of new screen resolution) is complete, the STB tunes according to the Start Channel setting in
the Installer Menu. If a Start Channel is specified, the STB will tune to that channel, though in the
case of FTG Mode configuration, a channel banner will only be displayed if the Start Channel is
included in the FTG Channel Map (depending on your selection in step 9, the channel banner will
display either the Start Channel’s logical channel number or physical RF channel number).
Otherwise, the STB will either return to the last channel tuned (STB in Pass-through Mode) or
tune to the first channel in the FTG Channel Map (STB in FTG Mode). In the latter case, remember
that the channels in the FTG Channel Map are always arranged in logical order, regardless of your
selection in step 9.
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Installer Menu
Use the Installer Menu to set up, change, or view operational settings. This section describes how to
access, use, and exit the Installer Menu on location; however, you should also refer to the Installer
Menu descriptions in this document if you are configuring the STB using an FTG Configuration (.tlx)
file created using LG’s FTG File Manager software.
Refer to the table on pages 31 and 32 for brief descriptions of Installer Menu items. More detailed
descriptions follow the table listing.
Accessing the Installer Menu
1. Turn ON the STB/display panel.
If the EZ-Manager Wizard appears on the screen when you turn ON the STB/display, exit the
wizard.
2. Using an Installer Remote, press MENU repeatedly until the on-screen display of the setup
menus (if the STB is in Pass-through Mode) or the Function Menu (if the STB is not in
Pass-through Mode) no longer toggles, and then press the STB Installer Menu entry sequence
(e.g., 9-8-7-6) + EXIT to access the STB Installer Menu.
Note: The default Installer Menu entry sequence is “9876”; however, if Installer Menu item 000
INSTALLER SEQUENCE has been modified, the entry sequence may be one of three additional
options. See Installer Menu detailed descriptions for further information.
The Installer Menu opens with item 000 INSTALLER SEQ 000.
STB_3000 PTC INSTALLER MENU
CPU-CTV
Typical Installer Menu
The menu header identifies this as the
000 INSTALLER SEQ
000
STB-3000 Installer Menu. In the Installer
Menu footer, you can see the current
software versions of the STB, as indicated.
UPN 000-000-000-000
PTC V1.00.008
ASIC D279
CPU V3.00.34.01
PTC Version
CPU Version
Note: If the password (entry sequence) is not entered or registered correctly, you will see the message
“ENTER STB PASSWORD 0000” at the top of the screen instead of the STB Installer Menu header.
Once you re-enter the correct password (e.g., press 9-8-7-6 + EXIT), the STB Installer Menu will display.
Note: If an LG Hospitality TV (for example, LY570H, LY560H, etc.) is being used as the display panel
(connected to DISPLAY CONTROL 2 on the STB) and you press the TV Installer Menu entry sequence
+ OK, you will access the TV’s Installer Menu instead of the STB’s Installer Menu. The TV’s Installer
Menu is accessible as read-only.
Note: If the STB is not in Pass-through Mode, the Installer Menu is accessible as read-only. Also,
the TV Zone # will be indicated in the Installer Menu header under the configuration mode indicator
described on the following page.
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Installer Menu (Cont.)
As part of the Installer Menu header (in all modes), two 3-character acronyms are displayed to
indicate the STB’s current configuration mode. The table below lists all possible mode identifiers
for the STB-3000.
Acronym
Description
CPU-CTV
CPU-FTG
CPU-P:C
MPI-EXT
PTC-CTV
Pass-through Mode with Channel Map in CPU
FTG Mode via CPU
Application Tuning Mode via CPU
External MPI Control
Pass-through Mode with Channel Map in PTC
Using the Installer Menu
Refer to the table starting on the next page for an overview of the available Installer Menu items,
including their item numbers, functions, value ranges, and default values.
Installer Menu items not relevant to the STB are not present in the Installer Menu; therefore, some
numbers are missing. For example, item 006 will not appear. In addition, items that are dependent
on other Installer Menu item settings will not be initially accessible. For example, item 046 STRT
AUX SRCE will not display in the Installer Menu unless item 004 STRT CHANNEL is set to 0. See
Installer Menu detailed descriptions for further information.
Navigation within the Installer Menu
Use the Up/Down arrow keys on the Installer Remote to sequence through the available menu items,
or access an item directly by keying in the item number and then pressing MENU. For example, to
access the SLEEP TIMER option, which is item 015, press 0-1-5 + MENU.
Changing Installer Menu Settings
To change an Installer Menu item value, use the Left/Right arrow keys on the Installer Remote, or
enter a valid value directly. To save the new setting, press OK, or use the Up/Down arrow keys to
navigate to a new Installer Menu item if you have additional items to edit. Note that invalid values
will not be saved.
Exiting the Installer Menu and Activating Settings
After you have adjusted all required Installer Menu item settings, press OK once on the Installer
Remote to save your changes; then, press OK again to exit the Installer Menu. Any changes you
make will be stored in non-volatile memory.
Note: Each time you exit the Installer Menu in Pass-through Mode, all V-Chip (Parental Control)
settings in the STB are reset to their default values; that is, the Lock System, if previously enabled
from the Lock setup menu, will now be disabled, and the individual Parental Control settings will be
restored to default values.
Caution: Installer Menu settings may affect options available
from the STB setup menus or the Function Menu.
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Installer Menu (Cont.)
Installer Menu Items 000 through 070
Item
000
001
Function
Value Range
0 ~ 3
Default Value
Brief Description of Function
INSTALLER SEQ
POWER MANAGE
0
0
Leave default set to 0.
Selects the number of hours of inactivity allowed before the STB automatically
turns itself OFF. Set to 0 to disable Power Management.
0 ~ 7
Set to 1 to enable STB/display panel to turn ON when AC power is applied. Set to
2 or 3 to enable Instant ON when AC power is applied. (See detailed descriptions.)
002
003
004
005
007
AC ON
0 ~ 3
0 ~ 3
0
1
BAND/AFC
Selects Tuning Band: 0=Broadcast, 1=CATV, 2=HRC, 3=IRC
0 ~ 127, 253,
255
Channel tuned when STB/display panel is turned ON. (Set to 255 to tune to
channel tuned before STB/display turned OFF.)
STRT CHANNEL
CHAN LOCK
STRT VOLUME
255
0
0 / 1
If set to 1, cannot tune from current channel.
Volume level when STB/display panel is turned ON. (Set to 255 to use
volume level before STB/display turned OFF.)
0 ~ 63, 255
255
008
009
010
MIN VOLUME
MAX VOLUME
MUTE DISABLE
0 ~ 63
0 ~ 63
0 / 1
0
63
0
Sets minimum allowable volume setting.
Sets maximum allowable volume setting.
Set to 1 to disable Mute Function.
If set to 1, menu navigation buttons/functions on LG Hospitality and commercial
non-LG display panels are not functional/available. N/A for LG Public Displays or
LG Commercial Monitors.
011
KEY DEFEAT
0 / 1
0
015
016
017
020
021
022
023
SLEEP TIMER
EN. TIMER
0 / 1
0 / 1
1
0
Set to 1 to enable Sleep Timer.
Set to 1 to enable On/Off Timers.
ALARM
0 / 1
1
Set to 1 to enable Alarm.
FEATURE LEVEL
V-CHIP
0, 16 ~ 24
0 / 1
0
Determines an additional IR code scheme to which the STB will respond.
Set to 1 to enable V-Chip (Parental Control) functions.
Sets number of V-Chip blocking hours.
1
MAX BLK HRS
CAPTION LOCK
0 ~ 99
0 / 1
12
0
Set to 1 to retain caption setting set before STB/display panel turned OFF.
If set to 0, user access to channel settings in the STB setup menus is restricted
and users can only tune to channels that are included in the channel lineup.
028
CH. OVERIDE
0 / 1
1
029
030
031
032
OLD OCV
0 / 1
0 / 1
0
0
Set to 1 to remap the PTC’s direct tune channels for Aux inputs from 13x to 9x.
If set to 1, enables ACK feature of MPI.
Selects poll rate for MPI.
ACK MASK
POLL RATE
TIMING PULSE
20 ~ 169
186 ~ 227
94
207
Sets baud rate for MPI.
Set to 0 to disable HDMI 1. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 1.
035
HDMI1 ENABLE
0 ~ 2
1
039
041
REAR AUX EN.
SIMPLINK EN
0 / 1
0 / 1
1
0
Set to 1 to enable display panel Video 1 input jack.
Determines the status of the SIMPLINK feature. (See detailed descriptions.)
Determines the Aux inputs for which auto-sensing is enabled. (See detailed
descriptions.)
042
046
047
AUTO INPUTS
STRT AUX SRCE
AUX STATUS
0 ~ 255
1, 3, 5, 255
0 / 1
0
255
0
Sets the starting Aux source (if item 004 STRT CHANNEL is set to 0).
Set to 1 for MPI Aux source to be reported as a channel number instead of
Channel 0.
Determines the availability of the Sound Out (Audio) Menu in the STB menus, as
well as the default Audio Mode when STB is turned ON. (See detailed descriptions.)
049
DIS. AUDIO M.
0 ~ 7
0
053
069
070
DIS. CH-TIME
EN. CH-T COL.
FOR. CH-TIME
0 / 1
0 / 1
0 ~ 7
0
1
2
Set to 1 to disable the STB’s Channel-Time display.
Set to 1 to enable custom color for the STB’s Channel-Time display.
Chooses custom foreground color for the STB’s Channel-Time display.
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Installer Menu (Cont.)
Installer Menu Items 071 through 122
Item
Function
Value Range
Default Value
Brief Description of Function
071
BCK. CH-TIME
0 ~ 7
2
Chooses custom background color for the STB’s Channel-Time display.
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL NOT
AVAILABLE” message is displayed if user attempts to direct tune a channel that
is not included in the channel lineup.
073
CH NOT AVBLE
0 / 1
0
075
078
079
080
081
082
083
084
086
088
REVERT CH
0 / 1
0 ~ 255
0 ~ 255
0 ~ 255
0 ~ 255
0 / 1
0
0
0
0
0
1
5
0
0
1
If set to 1 and loss of MPI communication occurs, STB tunes to Start Channel.
User programmable number, most significant byte.
UPN MSB
UPN MSB-1
User programmable number, most significant byte - 1.
UPN MSB-2
User programmable number, most significant byte - 2.
UPN LSB
User programmable number, least significant byte.
CHKSM ERROR
HANDSHK TIME
PERMANENT BLK
V. MUTE TIMEꢀ
EN NOISE MUTE
Enforces rigid MPI checksum.
0 ~ 5
Relaxes MPI timing to be compatible with PC-based Windows-controlled systems.
Removes block hours setting for Parental Control and makes block permanent.
Use to extend the normal video mute time during channel change.
(Analog channels only) If set to 1, audio is muted if no signal is present.
0 / 1
0 ~ 50
0 / 1
If set to 1, all LG Hospitality and commercial non-LG display panel button
functions are locked. N/A for LG Public Displays or LG Commercial Monitors.
090
091
KEY LOCK
0 / 1
1
1
Set to 0 to disable HDMI 2. Set to 1 (DTV Mode) or 2 (PC Mode), as
applicable, to enable HDMI 2.
HDMI2 ENABLE
0 ~ 2
094
096
SAP MENU EN
0 / 1
1
2
Set to 1 to enable SAP feature in Function Menu.
DEF. ASP. RATIO
0 ~ 4
Sets default aspect ratio at power up. See detailed descriptions and item 106.
Set as required in accordance with external audio equipment connected to the
STB. (See detailed descriptions.)
097
098
AUDIO OUTPUT
PRO:CENTRIC
0 / 9
9
0
Set to 0 to disable Pro:Centric operation. Set to 1 for Flash Mode. Set to 2 for
GEM (Java Application) Mode. Set to 3 for HTML Mode.
0 ~ 3
100
101
102
103
104
105
VIDEO INTERFAC
IR FEEDBACK
3 ~ 5
0 / 2
3
0
4
1
0
1
Selects HDMI connection for display panel: 3 = HDMI1, 4 = HDMI2, 5 = HDMI3
Set to 2 to disable the STB’s Bluetooth feature.
ATSC BAND
0 ~ 4
Selects ATSC band.
ATSC TUNE MODE
START MINOR CH
VID OUT FORMAT
0 / 1
Set to 1 (default) for Physical Channel scan. Set to 0 for Virtual Channel scan.
Selects Minor Start Channel. Set to 0 for NTSC.
0 ~ 255
1, 4, 5
Sets format for video output: 1 = 720p, 4 = 1080p, 5 = 1366 x 768
To retain set aspect ratio on power cycle, set to 1. Set to 0 for default ratio on
power cycle.
106
ASP RATIO LOCK
0 / 1
0
108
110
111
113
PANEL COM
0 ~ 3
0 ~ 15
0 ~ 100
0 ~ 4
2
8
Sets display panel baud rate: 0 = 1200, 1 = 2400, 2 = 9600, 3 = 115200
Sets the display panel communication delay time.
PANEL DELAY
PANEL VOL PRE
PANEL TYPE
100
4
Determines a preset fixed volume level to set in the display panel.
Sets display panel communication command set. (See detailed descriptions.)
(Analog channels only) If set to 1, video mutes (blank screen) when no
signal is present.
116
117
VIDEO MUTE EN
FACT DEFAULT
0 / 1
0 / 1
0
0
Set to 1 to restore the factory default settings of all Installer Menu items.
Set to 0 to disable. Set from 1 to 135 to match the RF channel number used by
the Pro:Centric server as its data channel. Set to 255 to use Auto Search to find
the Pro:Centric RF channel. (See detailed descriptions.)
0 ~ 135, 253,
255
119
DATA CHANNEL
255
Sets the Wake For Update hour. The value “128” is displayed as “OFF.” Directly
entering 128 turns the Wake For Update feature OFF.
121
122
UPDATE TIME HR
UPDATE TIME MN
0 ~ 23, 128
0 ~ 59, 255
128
0
Sets the minute for Wake For Update. (See detailed descriptions.)
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Installer Menu (Cont.)
Detailed Descriptions of Installer Menu Items
000 - INSTALLER SEQUENCE
004 - STRT CHANNEL (Start Channel)
Specifies entry sequence to the Installer Menu.
If active, this function allows you to determine the initial Major
Start Channel number when the STB/display panel is turned
ON. This feature is useful for an in-house information channel,
since the STB/display would always select that channel when it is
turned ON. If set to 255, the last channel tuned before the STB/
display was turned OFF will be the channel tuned when the STB/
display is turned ON again.
0 = 9876
2 = 1478
1 = 4321
3 = 3698
001 - POWER MANAGE (Power Management)
Energy saving feature. Determines the number of hours, in the
range 1 to 7, of inactivity allowed, either at the display control
panel or from the remote, before the STB automatically turns itself
OFF. If set to 0, Power Management is disabled.
0 = Aux
1 ~ 125 = Major Ch. #
126 = Map to Major CH 3
127 = Map to Major CH 4
253 = IP Start Channel
255 = Last Channel
002 - AC ON (AC Power Switchable)
Note: For a digital Start Channel, always remember to set item
104 to the Minor Start Channel number.
If set to 1, this allows the STB/display panel to turn ON when AC
power is applied. Pressing the POWER button is not necessary.
This is desirable if the STB is plugged into a switched AC outlet.
Set to 2 or 3 to enable the Instant ON feature (see additional
information below). Set to 0 (default) for standard STB/display
turn ON/OFF operation.
Note: 126 and 127 are mapped only in SONIFI PPV Mode.
Note: The IP Start Channel shown above can only be set in the
FTG File Manager, which is used to configure STB CPUs for FTG
Mode. The same applies for the additional Major Channel number
range of 128 ~ 135 in Physical tuning and 128 ~ 999 in Virtual
tuning mode. This means that these values, if set, will only be
visible in the read-only Installer Menu when the STB is in FTG
Mode. The read-only display also will show additional information
about the channel, for example, the IP address and port number,
etc.
The Instant ON feature allows the STB to turn ON when AC power
is applied, while the display panel remains OFF. The STB retains
its ON status, and the POWER button only toggles the display On
and Off.
• If this item is set to 2, the STB will reboot to check for and down-
load updates from the Pro:Centric server each time the display
panel is turned OFF. This setting is not recommended if the STB
will be configured with a resident application.
005 - CHAN LOCK (Channel Lock)
Channel Lock is ideal if the system must always be on the same
channel. Changing channels with the Channel Up/Down or keypad
numbers is impossible. Channel Lock is inactive if set to 0 (default).
• If this item is set to 3, the STB will not reboot to check for and
download updates each time the display panel is turned OFF.
This setting is recommended if the STB will be configured with a
resident application. In this mode, the check for and download of
updates is under application control. Refer to your site-specific
documentation for further information on configuring the STB with
a resident application.
Generally, this feature is used in connection with item 004 STRT
CHANNEL where the Start Channel may, for example, be set to 3
or 4. If the Start Channel is 3, then the STB will remain locked on
channel 3.
When this item is set to 2 or 3, the STB will reboot once every 24
hours and, if applicable (i.e., item 119 DATA CHANNEL is set),
check for and download updates from the Pro:Centric server. The
time at which this event occurs depends on the setting of item 121
UPDATE TIME HR. See item 121 description for further information.
Once the update cycle is complete, the STB completes the reboot
and resumes its ON state with the display panel OFF.
NOTE: For items 007, 008, and 009
For legacy reasons, the scale used is 0 – 63. The PTC software
will translate this to the 0 – 100 scale used by the STB.
To translate an STB volume level to the Installer Menu value,
use the following formula:
Installer Value = STB Value x 63
100
Note: If set to 1, the STB does not respond to ON/OFF commands
from the remote, and the SLEEP TIMER is also nonfunctional.
Enter only the whole number (disregard fractions).
003 - BAND/AFC (Band/Automatic Frequency Control)
There are four possible settings for this option:
007 - STRT VOLUME (Start Volume)
0 = Broadcast
2 = HRC
1 = CATV (default)
3 = IRC
This function allows the Installer to determine the initial volume
level setting when the STB/display panel is turned ON. This feature
is useful for an in-house information channel, since the STB/display
will always select that volume level when it is turned ON. The range
of values is 0 to 63, 255. If set to 255, the last volume level before
the STB/display was turned OFF will be the current volume level
when the STB/display is turned ON again.
If some channels were not found by Auto Tuning (Channel
Search), select the appropriate Band setting here, and add the
channels using the Channel Edit option in the Channel Menu.
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Installer Menu (Cont.)
008 - MIN VOLUME (Minimum Volume)
020 - FEATURE LEVEL
This function determines the minimum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume too low to hear. The value range
is from 0 to 63. The factory default is 0, which provides the full
range of volume control, if item 009 MAX VOLUME is set to 63. It
is recommended to set the same value on every STB.
Determines an additional IR code scheme to which the STB will
respond, allowing for the use of unique IR codes based on “bed
number” in a multi-STB/display single room installation. First
determine the IR mode; then select the bed number.
Values
0
IR Mode
Bed #
N/A
Disabled
Note: The minimum volume level cannot have a value setting
higher than the maximum volume level (described below).
16 – 24
Multi-code Remote
1 – 9
Note: The STB-dedicated Installer Remote is required for use of
this feature. For further information, see Reference section, “STB
Installer Remote.”
009 - MAX VOLUME (Maximum Volume)
This function determines the maximum volume level allowable
with the Volume (VOL) Up/Down control. In this way, for example,
someone cannot set the volume level high enough to disturb
others. The value range is 0 to 63, with 63 as the default, which
gives the user the full range of volume control, if item 008 MIN
VOLUME is set to 0. It is recommended to set the same value on
every STB.
021 - V-CHIP (Parental Control)
Set to 1 to activate V-Chip (Parental Control) and have it available
to the end user to filter and control or otherwise restrict program-
ming content that can appear. Set to 0 to turn the V-Chip feature
Off (not available to user); no programming restrictions can be set.
Note: The maximum volume level cannot have a value setting
lower than the minimum volume level (described above).
022 - MAX BLK HRS (Maximum Block Hours)
Sets hours from 0 to 99 for the maximum V-Chip (Parental Control)
block hours. Default setting is for 12 blocking hours.
010 - MUTE DISABLE
Enables or disables sound mute function. If set to 1, sound cannot
be muted. If set to 0, sound can be muted.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0 or when item 084 PERMANENT BLK is set
to 1.
011 - KEY DEFEAT
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Defeat is enabled, which means that
end users cannot access or navigate within the STB’s on-screen
menu(s) using the display panel button(s); e.g., SETTINGS, OK,
and menu navigation buttons will not function. Set to 0 to disable
Key Defeat.
023 - CAPTION LOCK
If set to 0, captions are OFF when the STB/display panel is turned
ON. Set to 1 to use the caption setting configured before the STB/
display was turned OFF when the STB/display is turned ON.
028 - CH. OVERIDE (Channel Override)
Note: Users can always access the STB’s menus by pressing
MENU on the remote.
Applicable for Pass-through Mode only. If set to 1, users can select
channels either with Channel Up/Down or by direct keypad entry.
This setting also allows full access to channel settings in the STB
setup menus (i.e., channels may be added or removed from the
channel lineup, channel labels and icons may be edited, etc.). If set
to 0, the channel lineup is locked. That is, user access to channel
settings in the STB setup menus is restricted, and users can only
tune to the channels that are included in the channel lineup. Also, in
this case, users can only select channels using Channel Up/Down;
direct keypad entry is not available.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
015 - SLEEP TIMER
If set to 1, the Sleep Timer feature may be used. If set to 0, the
Sleep Timer is not available.
016 - EN. TIMER (Enable On/Off Timers)
If set to 1, the Timer function is available to the end user and
enabled continuously. Set to 0 to disable On/Off timers.
029 - OLD OCV (On Command Video™)
Set to 1 to remap the PTC’s direct tune channels for Aux inputs
from 13x to 9x. This allows 2-digit only tuning systems (i.e., legacy
OCV) to direct tune Aux inputs. See also Reference section, “STB
Aux Input Configuration.”
Note: The STB clock must be set in order for timers to be used.
017 - ALARM
Gives the installer the option of making the Alarm function available
to the end user. If set to 1, the Alarm function is available to the end
user. Set to 0 to disable the Alarm function.
030 - ACK MASK
MPI Communication Parameter. When set to 1, enables ACK
feature of MPI.
Note: The STB clock must be set before the Alarm function will
work.
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Installer Menu (Cont.)
031 - POLL RATE
049 - DIS. AUDIO M. (Disable Audio Menu)
MPI Communication Parameter. Selects poll rate for MPI. Step
size of 16 ms. Changing from default may affect communication via
MPI.
Determines the availability of the Sound Out (Audio) Menu in the
STB menus. Also determines the default Audio Mode when STB is
turned ON. See the table below and set as required.
Sound Out (Audio)
Menu Status
Default Audio Mode at TV
Turn ON
Value
032 - TIMING PULSE
MPI Communication Parameter. Sets baud rate for MPI. Step size
of 4.3 uS. Changing from default may affect communication via
MPI.
0 (default)
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Internal Display Speaker
1
2
3
4
5
6
7
Internal Display Speaker
External Speaker (optical or HDMI)
External Speaker (optical or HDMI)
LG Sound Sync (optical)
035 - HDMI1 ENABLE
Set to 1 to enable HDMI 1 input in DTV Mode. Set to 2 to enable
HDMI 1 input in PC Mode. Set to 0 to disable display panel HDMI
1 input.
LG Sound Sync (optical)
LG Sound Sync (BT wireless)
LG Sound Sync (BT wireless)
039 - REAR AUX EN. (Rear Aux Enable)
Set to 1 to enable display panel rear Aux (Video 1) input. Set to 0
to disable display panel rear Aux (Video 1) input.
Note: If a SIMPLINK-enabled device is connected to the STB
and item 041 SIMPLINK EN is set to 1 (enabled), the SIMPLINK
device Audio Mode will have priority over the setting of this item
when the STB/display is turned ON.
041 - SIMPLINK EN
Set to 0 to disable the SIMPLINK feature. Set to 1 to enable
SIMPLINK functionality (does not enable remote control access to
the SIMPLINK Menu).
053 - DIS. CH-TIME (Disable Channel-Time)
Set to 1 to disable the STB’s Channel-Time display; the STB’s
Channel-Time display will not appear. Set to 0 to enable the STB’s
Channel-Time display.
Note: When both this item and item 042 AUTO INPUTS are
enabled in the Installer Menu, HDMI inputs will be detected by
SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
042 - AUTO INPUTS
069 - EN. CH-T COL. (Enable Channel-Time Custom Color)
Set to 1 to enable custom color for the STB’s Channel-Time display.
Set to 0 to disable custom color for the Channel-Time display.
Determines the Aux inputs for which auto-sensing is enabled. Set
to 0 to disable auto-sensing for all available inputs. Set to 255 to
enable auto-sensing for all available inputs. For information on
options for individual input settings, see Reference section, “Auto
Input(s) Sensing Feature.”
070 - FOR. CH-TIME (Channel-Time Display Foreground Color)
Set the STB’s Channel-Time display foreground color according
to the following color chart:
Note: In order for auto-sensing to be enabled for an input, that
input must also be enabled in the Installer Menu. For example, to
enable auto-sensing for HDMI 1, item 035 HDMI1 ENABLE must
0 = Black
1 = Blue
3 = Cyan
4 = Red
6 = Yellow
7 = White
also be set to 1 or 2. Also, see note above regarding STB operation 2 = Green
when both this item and item 041 SIMPLINK EN are enabled.
5 = Violet
Note: If foreground color and background color are the same, the
menu background will be transparent.
046 - STRT AUX SRCE (Start Aux Source)
Sets the starting Aux source. When turned ON, the STB/display
panel will tune to starting Aux source if item 004 STRT CHANNEL
is set to 0.
Note: Applies only to “Channel Not Available” message if item
073 CH NOT AVBLE is set to 1 (enabled). Also, items 070 FOR.
CH-TIME and 071 BCK. CH-TIME are not available in the Installer
Menu when item 069 EN. CH-T COL. is set to 0.
1 = Video 1
5 = HDMI 2
3 = HDMI 1
255 = Last Aux (default)
071 - BCK. CH-TIME (Channel-Time Display Background Color)
See description for item 070 FOR. CH-TIME above. The color
chart is the same for both items.
Note: Above is applicable only if all Aux sources are enabled.
Note: This item is not available in the Installer Menu unless item
004 STRT CHANNEL is set to 0.
073 - CH NOT AVBLE (Channel Not Available)
If set to 1 and item 028 CH. OVERIDE is set to 0, a “CHANNEL
NOT AVAILABLE” message is displayed when a user attempts to
direct tune a channel that is not included in the channel lineup.
047 - AUX STATUS
Set to 1 for MPI Aux source to be reported as a channel number
instead of channel 0. Set to 0 to disable Aux identification change.
Controls MPI status channel response for Aux inputs.
Note: This item is not available in the Installer Menu when item
028 CH. OVERIDE is set to 1.
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Installer Menu (Cont.)
075 - REVERT CH (Revert to Start Channel)
090 - KEY LOCK
If set to 1 and loss of MPI communication occurs, the STB auto-
matically tunes to the specified Start Channel.
Applicable for LG Hospitality and commercial non-LG display
panels only. If set to 1, Key Lock is enabled, which means that all
display panel button functions will be locked, i.e., non-functional.
Set to 0 to disable Key Lock.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 255.
Note: This feature does not apply to LG Public Displays or LG
Commercial Monitors since the STB will always disable those
displays’ panel buttons and the processing of IR.
078 - UPN MSB (UPN Most Significant Byte)
User programmable number, most significant byte readable by
MPI command. Note: Not linked to serial number.
091 - HDMI2 ENABLE
079 - UPN MSB-1 (UPN Most Significant Byte-1)
User programmable number, most significant byte-1 readable by
MPI command. Note: Not linked to serial number.
Set to 1 to enable HDMI 2 input in DTV Mode. Set to 2 to enable
HDMI 2 input in PC Mode. Set to 0 to disable display panel HDMI
2 input.
080 - UPN MSB-2 (UPN Most Significant Byte-2)
User programmable number, most significant byte-2 readable by
MPI command. Note: Not linked to serial number.
094 - SAP MENU EN (2nd Audio Program)
Set to 1 to enable the SAP feature in the Function Menu, when
the Function Menu is available (i.e., STB is not in Pass-through
Mode). Set to 0 to disable the SAP feature in the Function Menu,
when the Function Menu is available.
081 - UPN LSB (UPN Least Significant Byte)
User programmable number, least significant byte readable by
MPI command. Note: Not linked to serial number.
096 - DEF. ASP. RATIO (Default Aspect Ratio)
Selects default aspect ratio at power up:
082 - CHKSM ERROR (Checksum Error)
0 = Set By System
2 = 16:9 (default)
4 = Zoom
1 = 4:3
3 = Just Scan
Enforces rigid MPI checksum validation. Set to 1 for validation.
Set to 0 to disable (does not check checksum on MPI async port).
SPI is always checked.
Note: This item is not available in the Installer Menu unless item
106 ASP RATIO LOCK is set to 0.
083 - HANDSHK TIME (Handshake Time)
Adds an additional delay to the handshake time which is 64 msec,
thus relaxing MPI timing requirements to be compatible with PC-
based Windows controlled systems. Range is 0 - 5.
(Timeout = 25.5MS + [25.5 MS* Handshake time].)
097 - AUDIO OUTPUT
Determines availability of the analog audio output to be used by
external audio equipment connected to the Audio Line Out jack
on the STB. Set to 0 to disable audio output. Set to 9 (default) to
enable fixed line level (typically 400 mVrms ± 100 mVrms @10KΩ)
output. See also Reference section, “External Audio Line Out
Specifications.”
084 - PERMANENT BLK (Permanent Block)
Allows Lock (Parental Control) blocking schemes to be permanent
by disabling the blocking hours function. Set to 1 to install Parental
Control restrictions permanently. Set to 0 for user-specified hours
control of blocking schemes.
098 - PRO:CENTRIC
Selects the Pro:Centric Application Mode. Set to 0 (default) to
disable the Pro:Centric application. Set to 1 for Flash Mode. Set
to 2 for GEM (Java Application) Mode. Set to 3 for HTML Mode.
Note: This item is not available in the Installer Menu when item
021 V-CHIP is set to 0.
In order to retrieve the Pro:Centric application, when enabled (for
Flash, GEM, or HTML Mode), the STB must be turned OFF/ON two
times. Once you exit the Installer Menu, turn OFF the STB/display
panel for at least one minute. When you turn the STB/display back
ON, the STB will start the appropriate library based on the setting
of this item. Wait until TV programming appears on the display, and
then turn the STB/display back OFF, this time for a few minutes, to
initiate the application download. When you turn the STB/display
back ON, press the PORTAL key on the Installer Remote, and
verify that the Pro:Centric application appears on the display.
086 - V. MUTE TIME (Video Mute Time)
Use to extend the normal video mute time during channel change.
For example, you may wish to extend the normal video mute time
to prevent the display of encrypted video (i.e., from a Pro:Idiom
encrypted channel) that has not yet been decrypted. When set to
0, the normal video mute time is not extended. Set from 1 to 50 to
increase the normal video mute time in 100 ms step increments up
to a maximum of 5 seconds (e.g., the value of 25 represents 2.5
seconds, or 25 x 100 ms = 2.5 seconds).
088 - EN NOISE MUTE (Enable Noise Mute)
Applicable for analog channels only. If set to 1, audio mutes if no
signal is present.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0.
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Installer Menu (Cont.)
100 - VIDEO INTERFAC
Note: Refer to documentation for the applicable display panel(s)
to determine the appropriate resolution setting. The selected
resolution should be compatible with the display panel’s native
screen resolution. If necessary/desired, you can use TV Zone
designations to create multiple profiles to differentiate item 105
settings by display panel brand. See Reference section, “Using
the STB’s Zoning Features,” for further information on TV Zones.
Selects the HDMI port on the display panel to be used for HDMI
input from the STB. Set to 3 for HDMI 1 (default). Set to 4 for
HDMI 2. Set to 5 for HDMI 3.
If you change the value of this item, make sure to reconnect the
HDMI cable from the STB to the appropriate HDMI port on the
display panel once you have exited the Installer Menu.
106 - ASP RATIO LOCK (Aspect Ratio Lock)
Set to 1 to retain previous aspect ratio with power off. Set to 0 to
retain default aspect ratio with power off. See item 096 DEF. ASP.
RATIO above.
101 - IR FEEDBACK
If set to 0, the STB’s Bluetooth feature is enabled (default). If set
to 2, the Bluetooth feature is disabled.
Note: Bluetooth may be used in selected installation environments,
with Bluetooth enabled devices, for example, an LG Magic Motion
Remote (MMR). However, depending on the application for which
the STB is installed, you may need to disable Bluetooth.
108 - PANEL COM (Panel Communication)
Sets the display panel baud rate:
0 = 1200
1 = 2400
2 = 9600 (default)
3 = 115200
102 - ATSC BAND
Sets up STB to receive different types of incoming signals.
110 - PANEL DELAY
0 = Broadcast
3 = IRC
1 = CATV
4 = Same as NTSC
2 = HRC
After the STB sends the turn ON command to the display panel,
the display panel requires time to complete its power on sequence
before it begins accepting commands from the STB. This item sets
the time, in seconds, to delay the STB’s initial communication with
the display panel. The default value is 8 seconds.
103 - ATSC TUNE MODE
Sets ATSC tuning mode. Default set to 1 for Physical Channel
scan. Set to 0 for Virtual Channel scan.
Note: The amount of time required for the display’s power on
sequence varies by display panel brand/model. Thus, depending
on the brand/model of display panel connected to the STB, you
may be able to decrease or you may need to increase the Panel
Delay value, accordingly.
104 - START MINOR CHANNEL
Sets Minor Start Channel number at power up. 0 = NTSC. If not
0, number selected is the digital channel’s Minor Start Channel
number.
Note: This item does not apply to LG Hospitality display panels.
Note: This item is not available in the Installer Menu when item
004 STRT CHANNEL is set to 0 or 255.
111 - PANEL VOL PRE (Panel Volume Preset)
Determines a preset fixed volume level (gain) to set in the display
panel. The audio signal (volume level) is dynamically controlled
in the STB. The default value is 100 to provide a typical 1:1 ratio
of volume level to sound output when the STB is connected to an
LG display panel.
105 - VID OUT FORMAT
Selects the format for video output (i.e., the screen resolution):
1 = 720p (default)
4 = 1080p
5 = 1366 x 768
If you change the video output format on location, once you exit
the STB Installer Menu, a Changing Screen Resolution pop-up
banner will appear at the bottom of the display screen, and then
the STB will reboot to change to the resolution per your selection.
When the reboot is complete, a confirmation pop-up banner for
the new screen resolution will be displayed. To confirm the new
screen resolution, use the arrow keys on the Installer Remote to
select YES in the confirmation banner, and then press OK on the
Installer Remote.
Note: Sound output may vary by display panel brand/model. Thus,
depending on the brand/model of display panel connected to the
STB, you may need to adjust the preset volume level to achieve
the desired sound output.
113 - PANEL TYPE
Sets the TLM command set to communicate with the display
panel. This setting is only applicable for LG Public Display TVs
and Commercial Monitors that use the DISPLAY CONTROL 1
port for STB-to-display panel communication. The default value
(4) will be appropriate for most current display models. See
Reference section, “Display Panel Specifications,” to determine
the appropriate setting for the display panel being used.
Note: If there is no user interaction within 10 seconds of the
prompt for confirmation, or if you select “NO” in the confirmation
banner, the STB will reboot and revert to the former resolution.
Note: If this item is updated via a TLX file loaded on a Pro:Centric
server, no confirmation is required.
116 - VIDEO MUTE EN (Video Mute Enable)
Applicable for analog channels only. If set to 1, video mutes
(blank screen) when no signal is present.
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Installer Menu (Cont.)
117 - FACT DEFAULT (Factory Default)
Set to 1 and press OK to restore the factory default settings of all
Installer Menu items. Once complete, the value returns to 0.
Under standard STB/display panel OFF/ON operating conditions
(i.e., item 002 AC ON is set to 0), a Wake For Update event occurs
when the STB/display is OFF and causes the STB to temporarily
turn ON, perform the update cycle, and then turn back OFF, all
while the display remains OFF. If item 002 AC ON is set to 2 or 3
for Instant ON, then the STB is always ON and Wake For Update
occurs when the display is OFF. The Wake for Update event
causes the STB to reboot in order to perform the update cycle and
then return to its ON state with the display panel OFF. See also
description for item 002.
Caution: If set to 1, this clears all STB Installer Menu
custom settings and restores the factory default
settings. It also clears the channel lineup, including
any assigned channel icons and custom text labels.
Note: See also Reference section, “Restoring Factory Defaults on
the STB(s),” for further information.
Random Distribution of Update Time: If this item is set to 128
(OFF), the time at which either a Data Channel Auto Search (item
119 set to 255) and/or an Instant ON update (item 002 set to 2 or
3) occurs is determined as follows: Each STB initiates the search
and/or checks for updates during the 2 AM hour (if the STB clock
is set) or after two hours of elapsed time from when AC power
was applied (if the STB clock is not set). Also, in this case, a fixed
update time minute from 0 to 59 that has been assigned to each
STB is used. (The intention of this feature is to prevent all of the
installed STBs from performing updates at the same time; however,
note that in installations that have a large quantity of STBs with this
feature, there will be some STBs that have the same update minute
assignments.) The update time for the STB is displayed at the right
of this item in the Installer Menu, for example:
119 - DATA CHANNEL
Set to 0 to disable. Set from 1 to 135 to match the RF channel
number that will be used by the Pro:Centric server as its data
channel. If left at the default value (255), the STB’s Data Channel
Auto Search feature will be enabled (see additional information
below). *
Data Channel Auto Search feature: When this item is set to 255
(default), once every 24 hours, the STB will initiate a search of 10
predefined channels (10, 20, 30, ... 100) and then, if necessary,
perform a complete search of the RF channels (1 to 135) in an
attempt to find the RF channel used by the Pro:Centric server as
its data channel. If the Pro:Centric RF channel is found, the DATA
CHANNEL value will be changed from 255 to match the server’s
RF channel number. The time at which the Auto Search occurs
depends on the setting of item 121 UPDATE TIME HR. See item
121 description for further information.
121 UPDATE TIME HR OFF 02:34
If the display is ON when a Wake For Update is to occur, the
update will take place the next time the display is turned OFF.
Note: Pro:Centric updates are downloaded from the Pro:Centric
server to the STB when the STB/display panel is turned OFF.
While Pro:Centric updates are in progress, it is not possible to
turn ON the STB/display.
Note: This item is not available in the Installer Menu when item
119 DATA CHANNEL is set to 0, except when item 002 AC ON is
set to 2 or 3 for Instant ON.
Note: The Data Channel is automatically set to “253” if Media
Type is set to “IP” either in the EZ-Manager Wizard or in the
STB’s IP Environment / Pro:Centric Menu (see “EZ-Manager
Wizard” on pages 15 to 24 or “Pro:Centric Setup” on pages 54
to 56, respectively) or if Installer Menu item #119 Data Channel
is set to “IP Address” in the FTG File Manager, which is used to
configure STB CPUs for FTG Mode operation. It is not possible to
change the value to “253” directly in the Installer Menu.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
122 - UPDATE TIME MN
Set the Wake For Update minute from 0 to 59. If item 121 is NOT
set to 128 and you wish to invoke the “random” minute assignment
on the STB, set this item to 255. See also description for item 121
UPDATE TIME HR above.
121 - UPDATE TIME HR
Based on the settings of this item and item 122 UPDATE TIME
MN, the Wake For Update feature wakes the STB once daily to
check for and, if applicable, download updates from the Pro:Centric
server.
Note: This item is not available in the Installer Menu unless item
121 UPDATE TIME HR is set from 0 to 23.
Note: The STB clock must be set in order for a Wake For Update
event to occur at the precise time of day in accordance with item
121 and item 122 settings.
Set the Wake For Update hour from 0 to 23. This item uses the
24-hour clock format. The value “128” (default) is displayed as
“OFF.” Directly entering 128 resets the default value (OFF) for this
item, though note that this setting does not mean the STB will not
initiate update events—see additional information below.
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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Custom Master STB Setup
This section describes how to create a customized Master STB Setup for cloning purposes when
the STB is in Pass-through Mode. The Master STB Setup can used to configure either STBs that
are to remain in Pass-through Mode or STBs that are to be configured for FTG Mode.
Note: Cloning requirements and procedures are described in detail on pages 42 to 47.
Note: You can use the FTG File Manager to create an FTG Configuration (.tlx) file for FTG Mode
configuration, if desired (see pages 48 to 49). However, it is not possible to customize STB setup
menu settings in the FTG File Manager. If you wish to include customized STB setup menu settings
in the STB configuration, in addition to the channel lineup and Installer Menu settings, perform the
Master STB Setup procedure to create the configuration file.
Before You Begin
• It is recommended that you disconnect all Aux inputs if you intend to run Auto Tuning (Channel
Search). Under certain conditions, Auto Tuning is disabled if there is an Aux input active.
• All Learning and Teaching processes on the STB are performed via USB memory device / TLX
file. The TLX file format clones Installer Menu settings, IP Environment Menu settings (with the
exception of unique STB attributes), and all STB sources’ (analog, digital, AV1, HDMI, etc.)
clonable setup menu settings. See also “Clonable STB Setup Menu Features” list below.
• If the TLX file contains an FTG Channel Map (created during Master STB Setup or in FTG File
Manager), the Target STB(s) will be configured for FTG Mode after Teaching is performed,
though as part of the Teaching process, you may have the option to select either logical or physical
channel tuning. If you wish to retain the default Pass-through Mode for all Target STBs, the TLX file
should not include an FTG Channel Map.
Clonable STB Setup Menu Features
Quick Settings
Channels
General
Language
Time & Date
Accessibility
Pointer Options
Closed Captions
− Clock Mode (Auto/Manual)
− Time Zone
Timers (No Signal Power Off)
Note: Some menu options vary between analog and digital channels and Aux inputs.
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Custom Master STB Setup (Cont.)
Custom Master STB Setup Procedure
1. Turn ON the STB/display panel.
The next step depends on whether the EZ-Manager Wizard appears
on the screen when you turn ON the STB/display:
• If the wizard is displayed, the STB is in the required factory default
state. Exit the wizard, and then continue with step 2.
• If the wizard is not displayed, restore the STB to a factory default
condition before continuing with this procedure. See Reference
section, “Restoring Factory Defaults on the STB(s),” as necessary,
for further information.
2. Set Installer Menu items.
This step provides specific instruction only on the Installer Menu items
that should be set on a Master STB. Refer to pages 29 to 38 for detailed
information on all Installer Menu items.
STB_3000 PTC INSTALLER MENU
CPU-CTV
a) Use the Installer Remote to access the PTC Installer Menu (see
“Accessing the Installer Menu” on page 29 for further information).
000 INSTALLER SEQ
000
b) Set Installer Menu item 003 BAND/AFC, as appropriate.
• Broadcast: Set to 0.
• HRC: Set to 2.
UPN 000-000-000-000
PTC V1.00.008
ASIC D279
CPU V3.00.34.01
• CATV: Set to 1 (default).
• IRC: Set to 3.
c) Set any other Installer Menu items that affect your TV programming
network to the required configuration. For example, set the panel
display type (if applicable), enable/disable Aux inputs, set a Start
Channel, etc.
Typical Installer Menu
003 BAND/AFC
001
d) After you have adjusted all Installer Menu item settings as required,
and if you do not need to configure any IP Environment settings (see
note below), press OK once on the Installer Remote to save your
changes; then, press OK again to exit the menu.
Adjust the value for this
Installer Menu item, as required.
Note: If you intend to configure settings in the IP Environment Menu,
which is accessible from the Installer Menu, you can proceed directly
to step 3. All Installer Menu settings will be saved automatically when
you access the IP Environment Menu.
3. Configure IP Environment settings.
Note: You cannot return directly to the Installer Menu from the IP
Environment Menu; thus, you may wish to set all Installer Menu items
as needed before you access the IP Environment Menu. Otherwise,
you will need to reaccess the Installer Menu to set additional items.
Navigate to Installer Menu item 119 DATA CHANNEL, and press
2-5-3 + MENU to launch the IP Environment Menu. Then, complete
network configuration as required. In particular, if you intend to use
the Wi-Fi Zoning feature, you must configure the wireless network
connection as part of the Master STB Setup. See “IP Environment
Setup” on pages 54 to 61 for further information.
(Continued on next page)
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Custom Master STB Setup (Cont.)
(Continued from previous page)
4. Set up STB/display panel features.
On-screen setup menus control the features of the STB/display.
Press MENU on the Installer Remote to access the STB setup
menus, and then set Channel, Picture, Sound, etc. options to the
desired configurations. See “Clonable STB Setup Menu Features” list
on page 39 and also notes below.
QUICK SETTINGS
Quick
Picture
Channels
Note: If you intend to use the Zoning feature(s) on this STB, make
sure to assign the appropriate TV Zone # and/or Wi-Fi Zone # at this
time as described in Reference section, “Using the STB’s Zoning
Features.”
Aspect Ratio
16:9
Sound
^
Sleep Timer
Off
General
Safety
Note: If desired and if appropriate, you can run Auto Tuning (see
step 5) prior to completing this step.
5. (Optional) Run Auto Tuning.
If you are creating a Master STB Setup and you wish to retain the
default Pass-through Mode for the Target STB(s), do NOT run Auto
Tuning. If you Learn an auto-tuned/edited channel lineup from a
Master STB Setup, thereby creating a TLX file with an FTG Channel
Map, and then Teach the TLX file to a Target STB, this will put the
Target STB in FTG Mode. See also notes below.
Accessibility
Use the STB setup menus to set
the display features to the desired
configuration for the end user.
Note: When you Teach a TLX file that contains an FTG Channel
Map to a Target STB (for FTG Mode configuration), you may have
the option to select either logical or physical channel tuning. For
either selection, the channel sequence will be based on the order in
which the channels appear in FTG Channel Map. You can view and/
or edit the channel sequence in the FTG File Manager, as required.
CHANNELS
Quick
Note: Decryption of Pro:Idiom encrypted channels will not be
enabled unless you use the FTG File Manager to set the channel
attributes.
Picture
Channel Tuning
Channel Manager
Sound
Channel Label
^
a) Use the Installer Remote to access the Quick Settings Menu.
Then, select Channels > Channel Tuning and follow the
on-screen instructions to search for all available analog and
digital channels.
Multi Audio
MONO MONO
General
Safety
^
Audio Language
None
b) Use the Channel Manager option in the Channels Menu to edit
the channel lineup, as necessary. Add/delete channels per your
system requirements.
Accessibility
6. Verify the STB/display panel setup.
(Optional) Use Channels Menu
options to run Auto Tuning and
edit the channel lineup.
Make sure the STB/display features are set per your requirements.
Also, if applicable, verify that the channel lineup is correct.
The Master STB Setup is now ready to be saved to a USB memory
device. See “Cloning Procedures” on pages 42 to 47.
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Cloning Procedures
Cloning typically refers to the process of capturing a Master STB Setup and transferring it to a
Target STB. This section describes how to save (Learn) a Master STB Setup and transfer (Teach)
it to a Target STB using a USB memory device / TLX file.
You can also create a TLX file using the FTG File Manager and then use the Teaching procedure
to transfer the TLX file to Target STBs. Refer to “Creating an FTG Configuration File” on pages 48
to 49, as necessary.
Learning Configuration from a Master STB
This section describes how to Learn configuration from a Master STB.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If the STB is not already in FTG Mode, complete the Custom Master STB Setup procedure (see
pages 39 to 41).
• If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure
the Master STB does not have an auto-tuned/edited channel lineup; otherwise, Teaching the
Learned file will result in the Target STB(s) being configured for FTG Mode.
• If you intend to use the STB Zoning feature(s), make sure to assign the appropriate TV Zone #
and/or Wi-Fi Zone # as described in Reference section, “Using the STB’s Zoning Features,”
BEFORE performing the Learning procedure. Also, for Wi-Fi Zoning in particular, the STB’s
wireless network connection settings should be configured in the IP Environment Menu before
Learning is initiated.
• It is not possible to clone a Master STB’s clock. Either set a Target STB’s clock manually, or use
the Auto Clock setting in the STB setup menus.
Caution: Do not unplug the STB power cord or remove the USB memory device while
Learning or Teaching, as doing so may cause the STB to malfunction or harm the USB
device, respectively.
Learn Configuration from Master STB
1. Ensure the Master STB/display panel is set up completely and turned ON.
2. Insert the USB memory device into either of the USB ports on the Master STB.
3. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
4. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
5. To gain access to the “Learn From STB” option in the STB Manager / USB Download Menu, key
in the following number sequence on the Installer Remote: 9-8-7-6.
6. Use the Up/Down arrow keys to select Learn From STB (TLX), and then press OK.
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Cloning Procedures (Cont.)
(Continued from previous page)
STB MANAGER
CANCEL
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
Learn From STB (TLX)
7. In the Learn From STB (TLX) screen:
• If more than one USB memory device is currently connected to the STB, be sure to select the
USB device on which you wish to save the TLX file. If necessary, use the Up/Down arrow keys
on the Installer Remote to select/highlight the Select USB Memory Device field and press
OK. Then, use the arrow keys to select the appropriate USB device from the drop-down list.
• Next, modify the filename, as required. While the STB model element of the filename may
not be changed, you can differentiate this TLX file from others by changing the last five digits
of the filename. Use the arrow keys on the Installer Remote to select/highlight either the left
(<) or right (>) arrow in the filename field, and press OK until the desired number is shown.
LEARN FROM STB (TLX)
STB MANAGER
BACK
CANCEL
Select USB Memory Device ˇ
USB Device 1: Device Name
Select the filename, and then select OK below.
STB-3000-UA00001.TLX
<
>
OK
8. When you are ready to initiate Learning, use the arrow keys to select OK on the screen, and
then press OK on the Installer Remote.
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Cloning Procedures (Cont.)
(Continued from previous page)
Learning status will be shown in a pop-up progress banner at the bottom of the Learn From
STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device
until Learning is complete. When the Learning process is complete, a “Saving completed”
message is displayed.
9. Press OK to return to the Learn From STB (TLX) screen. To return to the STB Manager / USB
Download Menu, press on the Installer Remote or select BACK from the Learn From STB
(TLX) screen. To return to program viewing, select CANCEL.
10. Remove the USB memory device from the Master STB.
Note: If the Master STB has a channel lineup, during Learning, logical channel
numbers are automatically assigned in ascending order, starting with 0 (zero), to the
physical RF channels of the STB channel lineup to create an FTG Channel Map. See
also note below.
Note: If the newly Learned TLX file is to be used for FTG Mode via CPU configuration
(i.e., it contains an FTG Channel Map), it is highly recommended that you open the file
in the FTG File Manager—BEFORE transferring (Teaching) the file to any Target
STBs—to verify FTG Channel Map and FTG Installer Menu settings and enable
decryption by marking Pro:Idiom encrypted channels. This will also enable you to
confirm channels and add channel attributes, labels, etc.
Teaching Configuration to a Target STB
This section describes how to transfer (Teach) a TLX file from a USB memory device to an STB
using the STB Manager / USB Download Menu “Teach To STB (TLX)” option. The TLX file may
be created either from a Master STB Setup that was saved (Learned) from a Master STB or in the
FTG File Manager.
Before You Begin
• Ensure the USB device has been formatted with FAT format.
• If the EZ-Manager Wizard appears on the screen when you turn ON the Target STB/display
panel, you can use the wizard’s “USB Configuration” option to access the STB Manager / USB
Download Menu and complete the Teaching process (see “STB Configuration Options” and/or
“USB Configuration” on pages 17 and 23, respectively, as necessary).
• You may also use the Ez Download utility to complete the Teaching process. See “Ez Download
Utility” on pages 25 to 28 for further information.
• If the Target STB is currently in Pass-through Mode and you intend to use the STB’s Zoning
feature(s)—i.e., the TLX file you are Teaching contains an FTG Channel Map and/or FTG
profile(s) with TV Zone and/or Wi-Fi Zone assignments—make sure to assign the appropriate
TV Zone # and/or Wi-Fi Zone # in the STB when directed to do so in the procedure below. See
Reference section, “Using the STB’s Zoning Features,” for further information.
• If you would like the Target STB(s) to remain in Pass-through Mode after Teaching, ensure the
TLX file does not contain an FTG Channel Map; otherwise, Teaching will result in the Target
STB(s) being configured for FTG Mode.
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Cloning Procedures (Cont.)
(Continued from previous page)
• If the TLX file contains an FTG Channel Map that was Learned from an STB, the physical RF
channels in the FTG Channel Map have been assigned logical channel numbers (see “Learning
Configuration from a Master STB” above). When you Teach the FTG Channel Map to the Target
STB(s), you will have the option to select either logical or physical channel tuning. Even if you
select physical channel tuning, the (list of) physical RF channels in the FTG Channel Map will
remain in logical order.
• If the TLX file contains an FTG Channel Map that was created in the FTG File Manager, each
logical channel number in the FTG Channel Map has been assigned a physical RF channel, an
IP channel, or an Aux input (the latter designated by 130-0 through 137-0—see also Reference
section, “STB Aux Input Configuration”).
Note: When you Teach the FTG Channel Map to the Target STB(s), depending on the types of
channels included in the FTG Channel Map, you may have the option to select either logical or
physical channel tuning. If you select physical channel tuning, the physical RF channels and
Aux inputs in the FTG Channel Map will remain in logical order.
• If the TLX file was created in the FTG File Manager, it may contain multiple zoned FTG Installer
Menu profiles for different STB/TV models. Make sure it includes the appropriate Installer Menu
profile(s) for the Target STB(s) before Teaching.
Caution: Do not unplug the STB power cord or remove the USB memory device
while Teaching, as doing so may cause the STB to malfunction or harm the USB
device, respectively.
Teach Configuration to Target STB
1. Turn ON the Target STB/display panel.
2. The next step depends on whether the EZ-Manager Wizard appears on the screen when you
turn ON the STB/display:
• If the wizard is displayed, you can complete the Teaching process via the wizard, as indicated
above (see “Before You Begin”). However, to continue with this procedure and access the
“Teach to STB (TLX)” option from the STB menus, exit the EZ-Manager Wizard. Then,
continue with step 3.
• If the wizard is not displayed, go directly to step 3.
3. If applicable (see also “Before You Begin” above), make sure to assign the appropriate Zone
designation(s) in the Target STB at this time.
Note: In order for the proper location-specific TV Zone and/or Wi-Fi Zone profile
data to be applied, the Zone designation(s) must be assigned in the Target STB(s)
BEFORE Teaching is performed.
4. Insert the USB memory device with the TLX file into either of the USB ports on the Target STB.
5. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is already in FTG Mode).
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Cloning Procedures (Cont.)
(Continued from previous page)
6. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7” key
a total of seven times to display the STB Manager / USB Download Menu.
Note: The STB Manager / Diagnostics Menu is for service use only.
7. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to select
Teach To STB (TLX), and then press OK.
STB MANAGER
CANCEL
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
8. In the Teach To STB (TLX) screen:
• If more than one USB memory device is currently connected to the STB, be sure to select the
USB device that contains the TLX file you wish to use. If necessary, use the Up/Down arrow
keys on the Installer Remote to select/highlight the Select USB Memory Device field and
press OK. Then, use the arrow keys to select the appropriate USB device from the drop-down
list.
• Use the arrow keys on the Installer Remote to select/highlight the TLX file you want to install,
and then press OK. A checkmark will appear at the left of the selected file.
Note: Filenames for TLX files that were Learned from an STB are comprised of the STB
model and a five-digit number, for example, STB-3000-UA00001.TLX.
• If the TLX file includes an FTG Channel Map with RF channels and Aux inputs only, you can
choose the format for the channel tuning/banner display. Use the arrows keys to select the
desired Channel Tuning / Channel Banner Display option—either Logical or Physical—at
the right side of the Teach to STB (TLX) screen. A checkmark will appear at the left of the
selected option. Logical tuning is selected by default.
Note: If an FTG Channel Map includes IP channels, only logical tuning is available. Also, if a
TLX file does not include an FTG Channel Map, the message, “No Channel Map in TLX file,”
will be displayed at the right of the screen.
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Cloning Procedures (Cont.)
(Continued from previous page)
9. When you are ready to initiate the Teaching process, select UPDATE on the screen and then
press OK on the Installer Remote.
TEACH TO STB (TLX)
STB MANAGER
BACK
CANCEL
Select USB Memory Device ˇ
Channel Tuning / Channel Banner Display
USB Device 1: Device Name
Logical
Select the file to download, and then select UPDATE below.
Physical
STB-3000-UA00001.TLX
UPDATE
Teaching status will be shown in a pop-up progress banner at the bottom of the Teach To
STB (TLX) screen. This process may take a few minutes. Do NOT remove the USB device
until Teaching is complete. When the Teaching process is complete, an “Updating completed”
message is briefly displayed, and the STB Manager / USB Download Menu is exited (see
also note below).
Note: If you updated the STB configuration with a TLX file that included a change to Installer
Menu item 105 VID OUT FORMAT, once Teaching is completed, a Changing Screen Resolution
banner will be displayed, and the STB will reboot within a few seconds to change the resolution
per your selection. The new screen resolution will also require user confirmation after reboot.
See item 105 description on page 37 for further information.
10. Remove the USB memory device from the Target STB, and verify that the appropriate
configuration is now resident on the Target STB.
Note: If the Target STB was previously in Pass-through Mode, and the TLX file used for Teaching
contained an FTG Channel Map, the Target STB CPU is now in FTG Mode. After the Teaching
process (and, if applicable, an STB reboot/confirmation of new screen resolution) is complete,
the STB tunes according to the Start Channel setting in the Installer Menu. If a Start Channel is
specified, the STB will tune to that channel, though, in the case of FTG Mode configuration, a
channel banner will only be displayed if the Start Channel is included in the FTG Channel Map
(depending on your selection in step 8, the channel banner will display either the Start Channel’s
logical channel number or physical RF channel number). Otherwise, the STB will either return to
the last channel tuned (STB in Pass-through Mode) or tune to the first channel in the FTG Channel
Map (STB in FTG Mode). If the latter, remember that the channels in the FTG Channel Map are
always arranged in logical order, regardless of your selection in step 8.
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FTG File Manager Utilities Overview
This section provides an overview of the FTG File Manager, which is used for FTG Mode configuration.
Creating an FTG Configuration File
The procedure below describes how to use the FTG File Manager utilities (see sample screens on pages
50 to 53) to create an FTG Configuration (.tlx) file that can be saved to a USB memory device. In order to
enable decryption of Pro:Idiom encrypted channels, it is recommended that you create or view/edit an
FTG Configuration file using the FTG File Manager.
Note: There is also an option to save (Learn) FTG Configuration from an STB, which may be desirable or
required if you want to save customized STB setup menu settings to the FTG Configuration file and/or if you
do not know the RF channels at the site. See “Learning Configuration from a Master STB” on pages 42 to
44 for further information.
This procedure provides an overview of the steps required to create the FTG Configuration (.tlx) file.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
1. Install (if necessary) and launch the FTG File Manager (v1.2.1 or higher) on the PC that will be used
to create the FTG Configuration (.tlx) file.
2. You have a number of options:
• To view and/or base a new FTG Configuration file on an existing FTG Configuration (.tlx) file, click
the Open button in the TLX File command section of the FTG File Manager main screen, and select/
double-click on the desired “.tlx” file.
A list of the file’s contents will be displayed in the TLX File Contents window. Either double-click on an
individual item to copy it, or click the Copy All button directly above the TLX File Contents window to
automatically copy all the contents of the opened file to the FTG Configuration List and, if applicable,
TV Setup Menu List. Note, though, that while setup menu settings can be included in the new FTG
Configuration file, the setup menu settings are not available for editing.
Edit the configuration of the items in the FTG Configuration List as well as the FTG Configuration
List itself and/or the TV Setup Menu List, as necessary, to create a new file. Then, proceed to step 3
when you are ready to continue.
• To open an existing FTG Configuration (.rml) file created in the FTG Device Configuration Application
to use its FTG Channel Map and/or FTG Installer Menu settings, click File and then Open from the
FTG File Manager menu bar, and select/double-click on the desired “.rml” file.
Edit channels and/or settings as necessary. Then, proceed to step 3 when you are ready to continue.
• Create a new FTG Channel Map using the FTG Channel Map Editor in the FTG Channel Map
Configuration Utility. Up to 600 logical channels (combined total of both RF and IP mapped channels)
can be defined in the FTG Channel Map.
When you are ready to continue, click Configure and then FTG File Manager from the FTG File
Manager menu bar to return to the FTG File Manager main screen, and then proceed to step 3.
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List, click on/
highlight the item to be removed, and then click the Remove Item button directly above the applicable
“List” window. To clear both the current FTG Configuration List and TV Setup Menu List contents, click
the Clear button in the List command section of the FTG File Manager main screen.
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FTG File Manager Utilities Overview (Cont.)
(Continued from previous page)
Note: To clear the current TLX File Contents, click the New button in the TLX File command section of
the FTG File Manager main screen (above the TLX File Contents window).
3. To add an FTG Channel Map to the FTG Configuration List, click
under FTG Channel Map. This
will copy the current mapped RF and IP channels to the FTG Configuration List.
Note: If you make any change(s) in the FTG Channel Map Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Channel Map to the FTG
Configuration List.
4. (Optional) Load default FTG Installer Menu settings for the STB:
• Click the down arrow at the right of the Chassis field in the Installer Menu Templates section of the
FTG File Manager main screen, and select STB-3000 from the drop-down list of available models.
• Click the Load button.
• Use the FTG Installer Menu Configuration Utility to modify settings, if necessary, including Media
Share settings, Wi-Fi Zoning settings, etc. Then, return to the FTG File Manager main screen.
5. If you wish to change the Zone assignment for the current FTG Installer Menu settings, click on the
down arrow at the right of the Zone field (below the FTG Installer Menu Settings field), and select the
appropriate Zone (0–8).
Note: See Reference section, “Using the STB’s Zoning Features,” for further information on the TV
Zoning feature and setting the TV Zone # in the STB(s).
6. To add FTG Installer Menu settings to the FTG Configuration List, click
under FTG Installer Menu
Settings. This will copy the selected model settings to the FTG Configuration List.
Note: If you make any change(s) in the FTG Installer Menu Configuration Utility to the current data to
be included in the FTG Configuration List, you will need to recopy the FTG Installer Menu settings to
the FTG Configuration List.
Note: At the top of both the FTG Configuration List and TV Setup Menu List windows, an Edit Zone
field enables you to change the Zone assignment for each STB Installer Menu and/or TV Setup Menu
profile, if desired. Select/highlight the desired profile, and then click on the down arrow at the right of
the applicable Edit Zone field to select the appropriate Zone.
7. Click the Save button in the List command section of the FTG File Manager main screen to save the
FTG Configuration List and, if present, TV Setup Menu List contents to an FTG Configuration (.tlx) file
on the PC’s hard drive for later use.
In the Save As pop-up window, name the file, and click Save. The default folder path is C:\Program
Files\Zenith\FTG\TLX. Note that the FTG Configuration file will have a “.tlx” file extension.
Note: To remove an individual item from the FTG Configuration List or the TV Setup Menu List before
saving the new file, click on/highlight the item to be removed, and then click the Remove Item button
directly above the applicable window. To clear both the current FTG Configuration List and TV Setup Menu
List contents, click the Clear button in the List command section of the FTG File Manager main screen.
8. Transfer the FTG Configuration (.tlx) file to a USB memory device, and proceed to “Teaching
Configuration to a Target STB” on pages 44 to 47 to transfer the FTG Configuration file to an STB-
3000.
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FTG File Manager Utilities Overview (Cont.)
FTG File Manager Main Screen
The FTG File Manager main screen enables you to compile, modify, and save FTG Configuration (.tlx)
files. It also allows you to change the Zone assignment for each Installer Menu profile, if desired (see
Reference section, “Using the STB’s Zoning Features,” for further information).
FTG CONFIGURATION LIST
Data to be saved in FTG
Configuration (.tlx) file.
CLEAR/SAVE
FTG Configuration
and TV Setup Menu
List options.
NEW/OPEN
TLX File options.
Filename of opened FTG
Configuration (.rml) file
created using FTG Device
Configuration Application.
Copy FTG Channel Map
to and from FTG
Configuration List.
Copy FTG Installer Menu
settings to and from FTG
Configuration List. Assign
Zone as applicable.
Load default FTG Installer
Menu for STB-3000.
TLX FILE CONTENTS
TV SETUP MENU LIST
Data contained in opened
FTG Configuration (.tlx) file.
STB Setup Menu data to be
saved in FTG Configuration file.
Note: The data referenced in the FTG Configuration List is only a snap-
shot of the current FTG Channel Map and FTG Installer Menu settings
when copied to the list. If you make any change(s) to the current data
to be included in the FTG Configuration List, you will need to recopy
Channel Map and Installer Menu settings to the FTG Configuration List.
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FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Configuration Utility
The FTG Channel Map Configuration Utility enables you to create, view, edit, and print a Logical
Channel Map.
PRINT MAP
EDIT/ADD MAP
Click to display a printable
FTG Channel Map Report. The
report can also be exported as
an HTML or Text file.
Click to open the FTG
Channel Map Editor to create
or edit an FTG Channel Map
(see next page).
Filename of opened FTG
Configuration (.rml) file created
using FTG Device Configuration
Application.
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FTG File Manager Utilities Overview (Cont.)
FTG Channel Map Editor
The FTG Channel Map Editor shows a single Logical Channel’s data and the FTG Channel Map.
LOGICAL CHANNEL MAPPING
CUSTOM CHANNEL LABELS/ICONS
Enter custom labels and select icons
by name on menu or by number.
SET CHANNEL ATTRIBUTES
Check/select Encrypted, OSD,
or Blank Video.
Select a Logical Channel number. Then,
assign the RF, Major, and Minor channel
numbers to complete the mapping.
ZONE RESTRICTION
Set Zone restriction(s)
per channel. See
Reference section,
“Using the STB’s
Zoning Features,” for
further information.
ADD
EXIT
After defining a new
Logical Channel, click to
add channel to the FTG
Channel Map.
Click to exit editor and
return to FTG Channel
Map Configuration Utility.
UPDATE
DELETE
After editing an existing
Click to remove highlighted
Logical Channel’s data,
click to commit the changes
in the FTG Channel Map.
channel from FTG Channel
Map.
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FTG File Manager Utilities Overview (Cont.)
FTG Installer Menu Configuration Utility
CONFIGURATION SETTINGS
Select tabs for categories of Installer
Menu items to set up STB.
Filename of opened FTG Configuration
(.rml) file created using FTG Device
Configuration Application.
Notes:
• The STB I/O tab enables you to set up selected display panel video parameters; the
Pro:Centric tab enables you to set up Pro:Centric-specific parameters; and the LAN tab
enables you to set up a variety of LAN features, including the Wi-Fi Zoning feature. Refer
to the Free-To-Guest (FTG) File Manager User Guide for further information. Also, see
Reference section, “Using the STB’s Zoning Features,” for additional information on Wi-Fi
Zoning.
• Hospital parameters are not applicable for the STB-3000.
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IP Environment Setup
The IP Environment Menu enables you to set up the network features of the STB. If you intend to
create a Master STB Setup for cloning purposes (see Master STB Setup procedure on pages 39 to
41), all IP Environment settings, with the exception of Wired Network Connection settings, the STB
name (editable in the Media Share Menu), and Soft AP settings, may be cloned.
Note: With the exception of Network Setting configuration, the IP Environment settings are editable
(with the Installer Remote) only if the STB is in Pass-through Mode and read-only when the STB is
not in Pass-through Mode.
Accessing the IP Environment Menu
Note: When you enter the IP Environment Menu, the Installer Menu is exited (all current settings
are saved automatically upon exit). If you are also in the process of updating Installer Menu items,
you may wish to set all items as needed before you access the IP Environment Menu. Otherwise,
after exiting the IP Environment Menu, you will need to reaccess the Installer Menu to set additional
items.
1. Use the Installer Remote to access the Installer Menu (see “Accessing the Installer Menu” on page
29 for further information).
2. Navigate to Installer Menu item 119 DATA CHANNEL, and press 2-5-3 + MENU to launch the IP
Environment Menu.
Use the Up/Down arrow keys on the Installer Remote to select the desired menu option and then
press OK. Refer to the following sections for information on each of the IP Environment setup options.
When you have completed your IP Environment configuration as required, press EXIT or on
the Installer Remote to exit the IP Environment Menu.
Pro:Centric Setup
Pro:Centric options enable you to configure the STB with the
appropriate settings to connect to the Pro:Centric server. Use the Up/
Down arrow keys on the Installer Remote to navigate between fields.
1. With the IP Environment Menu on display, use the arrow keys
on the Installer Remote to select the Pro:Centric menu option.
Then, press OK.
PRO:CENTRIC
Pro:Centric
Network
2. Refer to the appropriate subsection(s) below to configure the
STB’s Pro:Centric settings to match those of the Pro:Centric
server.
^
Mode
Configuration Only
^
Media Type
Pre-loaded App
While the Pro:Centric application (Mode) itself is an additional
feature, the appropriate Pro:Centric server configuration must be
completed to enable E-Z Installation (configuration and software/
firmware) data downloads and, if configured, the Pro:Centric
application download.
RF
Data Channel
Update Event
AUTO
OFF
Note: By default, the Pro:Centric Menu initially shows RF
configuration fields. When you select “IP” as the Media Type, the
Data Channel field is replaced with IP Address and Port Number
fields.
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IP Environment Setup (Cont.)
(Continued from previous page)
RF Configuration
a) Select/highlight the Media Type field and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select RF.
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value
will be reflected in this field.
b) For STBs in Pass-through Mode or FTG Mode, if the Data Channel is left at its default value
(AUTO), the STB’s Data Channel Auto Search feature will be enabled. See Installer Menu
item 119 DATA CHANNEL description on page 38 for further information.
To toggle between AUTO or MANUAL settings for the Data Channel, select/highlight the Data
Channel field and press OK.
When the Data Channel field is set to “MANUAL,” a data entry field is available on the
screen, and you can specify the RF channel number that will be used by the Pro:Centric
server as its data channel. The Data Channel value can be set from 0 (disabled) to 135.ꢀ*
Use the arrow keys on the Installer Remote to select the Data Channel data entry field and
press OK. You can then use the number keys on the Installer Remote to direct enter the
Data Channel, or you can use the arrow keys to select the appropriate number(s) from the
pop-up virtual keyboard displayed at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer Remote.
Note: If the Data Channel has already been set in the Installer Menu (Installer Menu item 119)
or in the EZ-Manager Wizard, the specified channel will appear in the Data Channel data entry
field. If you change the Data Channel in this menu, Installer Menu item 119 will now show the
value you entered here.
IP Configuration
a) Select/highlight the Media Type field and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select IP. IP Address and
Port Number fields will appear on the screen (in place of the Data Channel field).
Note: If the Media Type has already been set in the EZ-Manager Wizard, the specified value
will be reflected in this field. Also, if the server IP address and port number have already
been set in the EZ-Manager Wizard, the specified data will be reflected in the IP Address and
Port Number fields.
Note: Setting the Media Type to “IP” automatically sets item 119 DATA CHANNEL in the
Installer Menu to 253. You cannot alter this setting unless you revert Media Type to “RF.”
Also, it is not possible to direct enter “253” in the Installer Menu.
b) Enter the Pro:Centric server IP address and port number in the IP Address and Port Number
fields, respectively. The IP address must match the IPv4 multicast address and the port
number must match the port number that is set in the Pro:Centric server.
For each data entry field: Use the arrow keys to select the field and press OK. Then, you
can either use the number keys on the Installer Remote to direct enter data values or
use the arrow keys to select the appropriate number(s) from the pop-up virtual keyboard
displayed at the bottom of the screen. When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
(Continued on next page)
55
* PCS150R and later Pro:Centric servers do not support HRC or IRC cable channel frequencies.
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IP Environment Setup (Cont.)
(Continued from previous page)
Pro:Centric Application Mode Configuration
Select/highlight the Mode field and and press OK on the Installer Remote to display the
drop-down list of options. Then, use the Up/Down arrow keys to select the appropriate
Pro:Centric Application Mode setting—Configuration Only, FLASH, GEM, or HTML. If the
Pro:Centric Application Mode is set to “Configuration Only,” Pro:Centric application data will
not be downloaded.
Note: If the mode has already been set in the Installer Menu (item 098 PRO:CENTRIC) or in the
EZ-Manager Wizard, the specified mode will be reflected in this field. If you change the mode in
this menu, Installer Menu item 098 will now reflect the value you selected here.
3. Select/specify the appropriate Update Event setting(s), as required. Based on Update Time
settings, the Wake For Update feature wakes the STB once daily to check for, and if applicable,
download updates from the Pro:Centric server. See Installer Menu item 121 UPDATE TIME HR
description on page 38 for additional information on Wake For Update functionality.
• To toggle between ON and OFF in this menu, select/highlight the Update Event field and
press OK on the Installer Remote. When Update Event is set to “ON,” an Update Time field
is displayed on the screen.
• If Update Event is ON, set the Update Time as required. Use the arrow keys on the Installer
Remote to select/highlight the Update Time field, and then press OK. Hour, Minute, and
Meridiem fields will be displayed. Select each field in turn and specify the appropriate Wake
For Update time, as desired. Note that the Update Time set in this menu is based on a 12-hour
clock. Ensure the meridiem (AM/PM) specification is set accordingly.
4. Once all fields are completed as required, use the arrow keys on the Installer Remote to return to
the IP Environment Menu, as necessary, or press to exit the IP Environment Menu.
Network Configuration
This section describes each of the options available in the Network
Menu (see example at right). Refer to the appropriate subsection(s)
on the following pages.
NETWORK
Pro:Centric
Network
Note: If you intend to use the Wi-Fi Zoning feature with
cloning configuration, you must configure the wireless
network connection as part of the Master STB Setup.
See “Configuring a Wi-Fi Network Connection” on page
58 for further information.
MAC Address
AA:45:F7:52:F8:0F
Network Setting
IP Stream Control
Wake On LAN
Media Share
Pre-loaded Apps
Accessing the Network Menu
With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select the Network menu option. Then,
press OK.
Note: The STB’s MAC address is displayed at the top of the Network
Menu screen and cannot be modified.
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IP Environment Setup (Cont.)
Configuring a Wired Network Connection
Note: If desired, you can configure both wired and wireless
connections. However, note that a wired connection is always
prioritized over a wireless connection. That is, when the STB is
turned OFF and then back ON, if a LAN cable is detected between
the STB and the network, the STB will default to the wired
connection. If the LAN cable is removed, the STB will then attempt
to establish the wireless connection. Whenever the LAN cable is
reconnected, the STB will re-establish the wired connection.
NETWORK
Pro:Centric
Network
Wired Connection (Ethernet)
Not Connected
Wi-Fi Connection
Pre-loaded Apps
Not Connected
1. Connect the appropriate cable between the STB and the network.
2. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting. Then, press OK. A
second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed.
By default, the STB uses DHCP, and if a LAN cable is detected,
the STB will attempt to connect to the network as soon as you
select “Network Setting” above. If the STB is able to connect to
the network, a “Connected to Internet” message will be displayed
below the Wired Connection field.
WIRED
Pro:Centric
Network
3. If the network is not configured for DHCP or you want to specify
static configuration data or you would like to change the network
configuration from Manual to Automatic, edit the IP configuration
for this STB as follows:
DNS
Connected to Internet
Pre-loaded Apps
IP (Automatic)
IP Address
Subnet Mask
Gateway
10.1.2.4
• In the second Network screen, select Wired Connection and
press OK. Then, in the Wired screen, select Edit (if not already
selected) and press OK.
255.255.255.0
10.1.2.3
DNS Server
10.1.2.3
EDIT
• In the Edit IP screen, select or de-select the “Set Automatically”
checkbox, as required. A checkmark indicates that Automatic
configuration is enabled.
MAC Address
AA:45:F7:52:F8:0F
• To manually edit the IP configuration, for each data entry
field: Use the arrow keys on the Installer Remote to select
the field and press OK. You can use the number keys on the
Installer Remote to direct enter numeric values or use the
arrow keys to select the appropriate numbers from the pop-up
virtual keyboard displayed at the bottom of the screen. (Note,
however, that you must use the dot “.” key from the virtual
keyboard to separate each octet of an IP address.) When you
are done, select Enter from the virtual keyboard, and then
press OK on the Installer Remote.
EDIT IP
Pro:Centric
Network
DNS
Connected to Internet
Pre-loaded Apps
Set Automatically
IP Address
10.1.2.4
Subnet Mask
Gateway
255.255.255.0
10.1.2.3
DNS Server
10.1.2.3
• When all Edit IP fields are set as required, use the arrow keys
CONNECT
on the Installer Remote to select Connect and press OK.
At the top of the screen, you will see a progress display that
indicates status as each network element is confirmed (see
example at right).
(Continued on next page)
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IP Environment Setup (Cont.)
(Continued from previous page)
If the network is connected successfully, a “Connected to Internet” message will appear just
below the progress display. If the network connection is not successful, the progress display will
identify the network element in which the connection failed. Check your cabling and/or verify the
configuration data, as necessary.
4. Once the wired network configuration is complete, use the arrow keys on the Installer Remote to
return to the IP Environment Menu, as necessary, or press to return to the previous Network
Menu level(s) and/or exit the IP Environment Menu.
Configuring a Wi-Fi Network Connection
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Network Setting and press OK.
NETWORK
Pro:Centric
Network
2. A second Network screen (see example at right), with Wired and
Wi-Fi Connection setup options, will be displayed. Select Wi-Fi
Connection. Then, press OK.
Wired Connection (Ethernet)
Not Connected
3. In the Wi-Fi screen, available access points are listed in the top
half, while additional menu options are listed in the bottom half, of
the screen. Use the arrow keys on the Installer Remote to select the
desired access point, or select the type of wireless connection to
configure (see descriptions below). Then, press OK.
Wi-Fi Connection
Not Connected
Pre-loaded Apps
• Add a hidden wireless network: Direct enter the SSID of an
access point whose SSID has not been enabled for broadcast
(i.e., the access point does not appear in the list of access points).
• WPS PBC: Connect to a network via an access point that
is enabled for PBC.
• WPS PIN: Complete network/PIN verification via the access
point web interface.
WI
-
FI
Pro:Centric
Network
Make sure you have the network security password/PIN available
if you are attempting to connect to a secured network.
AAA
BBB
CCC
DDD
EEE
4. Follow the on-screen instructions to complete the appropriate
network configuration. Use the Installer Remote to navigate
between fields and make entries, etc.
Pre-loaded Apps
Note: As with a wired connection, you will have the option to specify
the IP configuration for this network connection. Once the initial
connection is established, you can select Advanced Settings
(initially greyed out) at the bottom of the Wi-Fi screen to view the IP
configuration data. In the Advanced screen, select Edit and press
OK, and then modify the IP data, as required. See step 3 of the
wired connection procedure above for further information on the Edit
IP screen fields.
FFF
Add a hidden wireless network
Connect via WPS PBC
Connect via WPS PIN
Advanced settings
5. Once the wireless network configuration is complete, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the previous Network Menu
level(s) and/or exit the IP Environment Menu.
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IP Environment Setup (Cont.)
IP Stream Control
If necessary, due to an audio and/or video stream delay, IP Stream
Control options enable you to compensate for synchronization
irregularities by allowing audio PTS and video PTS offset modifications.
This menu also enables you to specify the IGMP version (2 or 3). Note
that any modifications to these settings should be performed by
qualified personnel only.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select IP Stream Control. Then, press OK.
2. In the IP Stream Control screen, use the Up/Down arrow keys on
the Installer Remote to select/highlight the appropriate field—Audio
PTS Offset, Video PTS Offset, or IGMP Version—and then press
OK.
IP STREAM CONTROL
Pro:Centric
Network
^
Audio PTS Offset
3. If you are modifying an offset value, use the Left/Right arrow keys
to select the appropriate value for the selected field. Offset values
represent offset time in milliseconds (ms) and can be adjusted
from -500 ms to +500 ms in 10 ms increments. When you are
done, press OK on the Installer Remote.
0
^
Video PTS Offset
0
Pre-loaded Apps
^
IGMP
2
If you are modifying the IGMP version, use the Up/Down arrow
keys to select the appropriate version number and press OK.
4. Once all modifications are completed as required, use the arrow
keys on the Installer Remote to return to the IP Environment Menu,
as necessary, or press to return to the Network Menu and/or exit
the IP Environment Menu.
Wake On LAN Setup
The Wake On LAN feature enables the STB to receive software
updates and/or be powered ON upon receipt of Wake Up Frame
packets and/or Magic Packet data via the wired LAN. To facilitate
use of this feature, note that the appropriate wired connection must
be made. This menu option enables you to specify Wake On LAN
parameters.
WAKE ON LAN
Pro:Centric
Network
^
WOL (Wake Up Frame)
1. With the Network Menu on display, use the arrow keys on the
Disabled
Installer Remote to select Wake On LAN. Then, press OK.
^
WOL (Magic Packet)
Pre-loaded Apps
Disabled
2. In the Wake On LAN screen, use the Up/Down arrow keys on the
Installer Remote to select/highlight the desired field and press OK.
Then, use the arrow keys to select the desired setting—Disabled,
Update, or Power On—from the drop-down list of options.
3. Once all fields are completed as required, use the arrow keys on
the Installer Remote to return to the IP Environment Menu, as
necessary, or press to return to the Network Menu and/or exit the
IP Environment Menu.
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IP Environment Setup (Cont.)
Media Share Setup
®
Media Share allows you to enable Smart Share , Screen Share, DMR,
and SoftAP options on this STB.
• The LG Smart Share feature allows guests to use the STB/display
panel to access and view data shared either by wired DLNA Certified
®
devices connected to the same LAN as the STB or by wireless LG
®
devices using LG’s Smart Share application with Wi-Fi Direct .
®
®
• Screen Share enables screen sharing with a Miracast or Wireless
Display (WiDi) capable device (e.g., a laptop with Intelꢀ hardware).
• DMR enables the STB to act as a Digital Media Renderer (DMR)
device to receive content from DLNA Certified devices on the same
network.
• SoftAP enables the STB to function as a 2.4 GHz wireless access
point for up to five devices.
Note: See also Reference section, “Using Media Share Features,” for
additional information.
1. With the Network Menu on display, use the arrow keys on the
Installer Remote to select Media Share. Then, press OK.
2. In the Media Share screen, the Smart Share, Screen Share, DMR,
and/or SoftAP features may be toggled from DISABLE to ENABLE
and vice versa as follows: Use the Up/Down arrow keys on the
Installer Remote to select/highlight the desired feature, and then
press OK.
MEDIA SHARE
Pro:Centric
Network
Smart Share
Screen Share
DMR
ENABLE
DISABLE
DISABLE
Pre-loaded Apps
If you intend to enable SoftAP, make sure to complete the SoftAP
access configuration as follows:
^
TV Name
401KKTF1J505
SoftAP
DISABLE
DISABLE
• To enable use of a randomly generated security key for SoftAP
access, set the Use Default field to “ENABLE” (the Security Key
field will subsequently be grayed out and the random security key
will be displayed).
Use Default
^
Security Key
00000000
• To specify your own security key for SoftAP access, set the Use
Default field to “DISABLE.” Then, select the Security Key field
and press OK. In the data entry field, you can use the number
keys on the Installer Remote to direct enter a numeric security key,
or you can use the arrow keys to select the appropriate alphanu-
meric characters—at least eight, but no more than 64—from the
pop-up virtual keyboard displayed at the bottom of the screen.
Note that the security key may not contain any special characters
(:, /, \, @, etc.). When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
Note for SoftAP: A wired network connection MUST be established
in order for guests to use the SoftAP feature.
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IP Environment Setup (Cont.)
(Continued from previous page)
3. If desired, you can specify a name for this STB so that it is easy
to identify and differentiate from other STBs/TVs for which sharing
has been enabled.
To edit the STB name (default: STB’s serial number), use the Up/
Down arrow keys to select the TV Name field, and then press OK.
You can then use the number keys on the Installer Remote to direct
enter a numeric STB name, or you can use the arrow keys to select
the appropriate alphanumeric character(s) from the pop-up virtual
keyboard at the bottom of the screen. When you are done, select
Enter from the virtual keyboard, and then press OK on the Installer
Remote.
4. Once all fields are completed as required, use the arrow keys on
the Installer Remote to return to the IP Environment Menu, as
necessary, or press to return to the Network Menu and/or exit the
IP Environment Menu.
Note: While Smart Share, Screen Share, and DMR settings are
clonable, SoftAP settings, as well as the STB name, cannot be cloned.
Pre-loaded Applications
This option allows you to select which of the pre-loaded application
icons to make available in the STB’s Smart Launcher, which appears
along the bottom of the display panel screen.
When the Pro:Centric application is disabled, the Smart Launcher is
available to end users via the PORTAL button on the remote control.
Depending on the remote control being used, the Smart Launcher may
also be available to end users via a SMART button.
1. With the IP Environment Menu on display, use the arrow keys on
the Installer Remote to select Pre-loaded Apps. Then, press OK.
PRE
-
LOADED APPS
Pro:Centric
Network
2. In the Pre-loaded Apps screen, a list of available application
options is displayed. Use the Up/Down arrow keys to highlight each
application you wish to select or de-select, and press OK on the
Installer Remote. When an application is selected, a checkmark is
displayed at the left of the application name.
Application1
Application2
Application3
Application4
Application5
Application6
Pre-loaded Apps
Note: Though not included in the application list on this screen, all
Screen Share applications are available in the Smart Launcher once
they are enabled in the Media Share screen. See “Media Share
Setup” on the previous page.
3. When you are done selecting the pre-loaded application icons to be
displayed in the Smart Launcher, as required, use the arrow keys
on the Installer Remote to return to the IP Environment Menu, as
necessary, or press to exit the IP Environment Menu.
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Reference: Updating STB Software using a USB Memory Device
This section describes how to update STB (CPU) and/or PTC software using the STB Manager /
USB Download Menu “Update STB Software” and/or “Update PTC Software” option(s), respectively,
though you may also use the Ez Download utility to update software, if desired. See “Ez Download
Utility” on pages 25 to 28 for further information.
Before You Begin
• Software update files must be stored in a folder named “LG_DTV” in the root directory of the
USB memory device.
• Ensure the USB device has been formatted with FAT format.
Update the STB/PTC Software
Note: You can check the STB/PTC software versions by accessing the Installer Menu with the
Installer Remote. See “Accessing the Installer Menu” on page 29 for further information. PTC and
CPU versions are displayed in the Installer Menu footer.
Note for STB CPU Software Update only: If the STB detects a software file on the USB
device, it will automatically display an Update STB Software screen, and if the file contains a later
version of software than is currently running on the STB, you can start the software update from
this screen (select UPDATE and press OK). Otherwise, you can exit the screen (select CANCEL
and press OK), and access the STB Manager / USB Download Menu as described below.
1. Turn ON the STB/display panel, and then insert the USB memory device into either of the USB
ports on the STB.
2. Press MENU on the Installer Remote to display the STB setup menus (STB is in Pass-through
Mode) or the Function Menu (STB is not in Pass-through Mode).
3. Use the arrow navigation keys to select/highlight either the General menu icon from the STB
setup menus or the Safety menu icon from the Function Menu. Then, press the number “7”
key a total of seven times to display the STB Manager / USB Download Menu.
4. With the STB Manager / USB Download Menu on display, use the Up/Down arrow keys to
select Update STB Software or Update PTC Software, as applicable, and press OK.
Note: The STB Manager / Diagnostics Menu is for service use only.
STB MANAGER
CANCEL
USB Download Menu
Diagnostics Menu
Ez Download
Update STB Software
Update PTC Software
Teach To STB (TLX)
(Continued on next page)
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Reference: Updating STB Software using a USB Memory Device
(Cont.)
(Continued from previous page)
5. In the next screen (Update STB Software or Update PTC Software depending on your selection
in step 4):
• If more than one USB memory device is currently connected to the STB, be sure to select
the USB device that contains the software file you wish to use. If necessary, use the Up/Down
arrow keys on the Installer Remote to select/highlight the Select USB Memory Device field
and press OK. Then, use the arrow keys to select the appropriate USB device from the
drop-down list.
• Use the Up/Down arrow keys to select/highlight the update file to download, and then press
OK. A checkmark will appear at the left of the selected file.
• When you are ready to download the update, select UPDATE on the screen, and then press
OK on the Installer Remote
Note: The following screen sample illustrates an Update STB Software screen.
UPDATE STB SOFTWARE
STB MANAGER
BACK
CANCEL
STB SW Version 03.00.33
Update Version 03.00.34
Select USB Memory Deviceˇ
USB Device 1: Device Name
Select the file to download, and then select UPDATE below.
STB-3000_v03.00.34_usb.epk
UPDATE
STB software update progress is shown in a new Update STB Software screen, while PTC software
update progress is shown in a pop-up banner at the bottom of the Update PTC Software screen. Do
NOT remove the USB device until the software update is complete. When the software update is
complete, the STB will automatically reboot.
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Reference: Display Panel Specifications
This section describes the types of commercial display panels that may be used with the STB-3000.
LG Hospitality TV Panels
The STB-3000 may be used with LG Hospitality TVs (LY570H, LY560H, etc.) that support Multiple
Protocol Interface (MPI).
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-
3000 front jack panel to the MPI port on the rear jack panel of the display.
LG Commercial Monitors & Public Display TV Panels
The STB-3000 may be used with LG Commercial Monitors (M3203CCBA, M3204C, etc.) or Public
Display TVs (LD450C, LT560C, etc.) that support the TV-Link Monitor (TLM) interface.
Use the 3.5 mm-to-DB9 TLM cable provided to connect the 3.5 mm DISPLAY CONTROL 1 jack
on the STB-3000 rear jack panel to the RS-232 CONTROL connector on the rear jack panel of the
display.
Note that when you use these model display panels, you must set Installer Menu item 113 PANEL
TYPE appropriately. For example, if you are using an LG Commercial Monitor or Public Display TV
that does not support an xb Input Select command, set Installer Menu item 113 to 2. If you are using
an LG Commercial Monitor or Public Display TV that does support an xb Input Select command, set
Installer Menu item 113 to 4 (default).
Note: Installer Menu item 113 values 0, 1, and 3 are available to support legacy panel types.
Commercial Non-LG TV Panels
The STB-3000 may be used with commercial non-LG TVs that support SONIFI’s Multiple Television
Interface (MTI) protocol.
Use the MPI/MTI cable provided to connect the RJ-12 DISPLAY CONTROL 2 port on the STB-3000
front jack panel to the MTI (typically labeled “DATA”) port on the rear jack panel of the display.
Note that some MTI interface configuration may be required on non-LG TVs. Refer to the TV
manufacturer’s documentation to determine if any configuration is required.
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Reference: STB Aux Input Configuration
ENABLE
MPI DATA
MPI DATA
DATA STATUS
DATA STATUS
TYPE 0x0D
AUX
DIRECT ACCESS
Tuning *
Installer
Menu Item
046 START
AUX SRCE
(Start Aux
Source)
STB
STATUS TYPE
0x41 SOURCES
ENABLED (R/W)
TYPE 0xD2
CURRENT AV
SOURCE (R)
Installer Menu
SOURCE (R)
Installer
Menu
Installer
Menu
Value
Aux
Input
Input
Mode
Enable
Bit
Item 029
Item 029
Item
Function
Value
1
Label
Value
Value
Description
OLD OCV OLD OCV
= 0
= 1
Video1
(Rear)
REAR AUX
EN
131-0
91-0
CV
39
91
1
2
Rear Video (Aux)
1
2
0
VIDEO
1
5
DTV
PC
1
2
1
2
0
2
0
2
VIDEO
COMPUTER
VIDEO
HDMI2
ENABLE
132-0
133-0
92-0
93-0
HDMI2
HDMI1
S-Video Rear
DTV
PC
HDMI1
ENABLE
Front
35
3
3
3
Computer
COMPUTER
* Use Installer Remote to enter channel number indicated based on OLD OCV Installer Menu setting.
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Reference: Auto Input(s) Sensing Feature
This section provides detailed settings information for Installer Menu item 042 AUTO INPUTS.
Note: When both item 042 AUTO INPUTS and item 041 SIMPLINK EN are enabled in the Installer Menu,
HDMI inputs will be detected by SIMPLINK, but the Auto Input(s) Sensing Feature will not function.
In the Installer Menu, an informational code is displayed at the right of each Auto Inputs value, for example:
STB_3000 PTC INSTALLER MENU
CPU-CTV
AUTO INPUTS Display Code
This example illustrates Installer Menu item 042 value
193, which enables auto-sensing for all available Aux
inputs. The input #s in the display code (7, 6, 0 in this
example) identify the enabled Aux inputs. See first
table below for a listing of the STB-3000 Aux inputs
and their corresponding display code input #s. The
second table below shows the display codes for all
item 042 values.
042 AUTO INPUTS
193 76XXXXX0
UPN 000-000-000-000
PTC V1.00.008
ASIC D279
CPU V3.00.34.01
Each code consists of eight characters that identify the Aux input(s) for which auto-sensing is enabled. The
following table identifies the Installer Menu display code Input # for each Aux input that is available on the
STB-3000. The table also identifies the Installer Menu item associated with each Aux input. Remember that
in order for auto-sensing to be enabled for an input, that input must also be enabled in the Installer Menu.
Installer Menu
Display Code
Input #
Aux
Input
Installer Menu
Function
Item
0
6
7
AV1
039
035
091
REAR AUX EN
HDMI1 ENABLE
HDMI2 ENABLE
HDMI 1
HDMI 2
To disable auto-sensing for all available Aux inputs, set item 042 to 0. To enable auto-sensing for all available
Aux inputs, set item 042 to 255. All other available settings (i.e., settings for individual inputs), are listed in the
table below.
Inputs
HDMI 1
Disabled
Enabled
Enabled
Disabled
Disabled
Enabled
Enabled
Item 042
Value
Installer Menu
Display
AV1
HDMI 2
Disabled
Disabled
Disabled
Enabled
Enabled
Enabled
Enabled
001
064
065
128
129
192
193
Enabled
Disabled
Enabled
Disabled
Enabled
Disabled
Enabled
DDXXXXX0
D6XXXXXD
D6XXXXX0
7DXXXXXD
7DXXXXX0
76XXXXXD
76XXXXX0
X = Aux input source is Disabled or Not Available (i.e., on this STB model)
D = Auto-sensing for input is Disabled
Input # = Auto-sensing for input is Enabled
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Reference: Restoring Factory Defaults on the STB(s)
This section describes how to restore all factory defaults or just the Installer Menu factory defaults either on
a single STB that is currently in Pass-through or FTG Mode or on multiple STBs that are currently in FTG
Mode.
Restore All Factory Defaults
This section describes how to restore a single STB, regardless of its current mode, to a factory default
condition. The following procedure requires that you contact LG technical support to obtain a predefined
value/password for Installer Menu item 117 FACT DEFAULT that enables access to initiate a factory
“IN-STOP” process, which restores all factory defaults on the STB. This procedure will also reactivate the
EZ-Manager Wizard.
1. Use the Installer Remote to access the STB’s Installer Menu.
2. Navigate to Installer Menu item 117 FACT DEFAULT, and key in the value provided by technical support.
Then, press OK.
3. At the prompt for confirmation, key in the password provided by technical support. This will initiate the
IN-STOP that restores the factory defaults on the STB.
Installer Menu Item 117 FACT DEFAULT
If the STB is currently in Pass-through Mode, you can set Installer Menu item 117 FACT DEFAULT to 1
to restore the Installer Menu factory defaults and clear the PTC Channel Map, including any assigned
channel icons and custom text labels. Note, however, that if a complete restoration of the STB’s factory
defaults is required, see “Restore All Factory Defaults” above.
Additional FTG Mode Options
There are two additional options for restoring Pass-through Mode/Installer Menu factory defaults on STBs
that are in FTG Mode. The first enables you to restore a single STB to Pass-through Mode, while the
second enables you to restore multiple STBs to Pass-through Mode at one time. However, both options
require that you create a “Zero Mapped Channels” FTG Configuration (.tlx) file, i.e., an FTG Configuration
file with no data. Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
• Using a USB memory device, “Teach” a “Zero Mapped Channels” FTG Configuration (.tlx) file to the
STB. Refer to “Teaching Configuration to a Target STB” on pages 44 to 47 for further information on the
Teaching process.
• If your system uses a Pro:Centric server for remote management, use the Pro:Centric server Admin
Client to load a “Zero Mapped Channels” FTG Configuration (.tlx) file on the Pro:Centric server. Refer to
the Pro:Centric Server Admin Client User Guide for further information.
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Reference: Using the STB’s Zoning Features
This section describes the TV Zoning and Wi-Fi Zoning features available with the STB-3000. These
features are primarily intended for use when the STB is configured for FTG Mode operation; however,
Wi-Fi Zoning, along with selected elements of TV Zoning (Installer Menu and TV [STB] Setup Menu profile
Zone assignments), may also be used with STB cloning processes using a USB memory device / TLX file.
Refer to the appropriate section(s) below for further information on the Zoning features and how to set the
TV Zone # or Wi-Fi Zone # in an STB that is currently in Pass-through Mode.
TV Zoning Feature
The TV Zoning feature enables you to create localized configurations for STBs/displays in selected locations,
or “Zones,” within the installation environment, for example, a hotel lobby, fitness center, restaurant, etc.
Using the TV Zoning Feature with FTG Mode Configuration
The FTG File Manager may be used to create an FTG Configuration (.tlx) file that contains multiple Installer
Menu and TV Setup Menu profiles, each with its own Zone assignment. Up to nine unique Zones can be
designated for STB-3000 FTG Installer Menu and/or TV Setup Menu profiles. Zone restrictions can also be
placed on individual channels in the FTG Channel Map. Thus, for example, you may create an FTG Installer
Menu and/or TV Setup Menu profile to specifically configure an STB/display in the hotel lobby and also
restrict the channels that are available to be tuned on that STB/display.
The TV Zone # must be set appropriately on each STB in order for the STBs to be configured correctly.
See “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on page 70, and set the TV Zone # in all the
STBs in a select area, so that the STBs/displays are configured with corresponding FTG Installer Menu
and/or TV Setup Menu settings and/or can omit channels that have been restricted in the FTG Channel
Map. TV Zone 0 is the default TV Zone #.
The following subsections briefly describe how to assign Zone designations in the FTG File Manager.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information.
FTG Installer Menu Profile Zone Assignments
The FTG File Manager main screen enables you to change the Zone assignment (default = Zone 0) for each
Installer Menu profile to be included in an FTG Configuration (.tlx) file. For example, you may wish to create
one STB-3000 Installer Menu profile for the hotel lobby and another STB-3000 Installer Menu profile for the
fitness center, both of which are different from the Installer Menu profile used for standard guest rooms. The
TV Zoning feature enables you to save multiple STB-3000 FTG Installer Menu profiles, each with its own
Zone assignment, in one FTG Configuration file. If each STB in the aforementioned locations (Zones) has
had its TV Zone # set appropriately, as described in the procedure on page 70 or via the EZ-Manager Wizard,
the STB(s) will only be configured by the Installer Menu profile that matches its(their) Zone setting.
In the FTG File Manager main screen, you can also edit the Zone assignment for each Installer Menu profile
and/or TV Setup Menu profile already present in the FTG Configuration List and TV Setup Menu List windows.
Note: See also the FTG File Manager main screen overview on page 50. In addition, note that TV Setup
Menu profiles cannot be created in the FTG File Manager; they must be “Learned” from a TV/STB.
FTG Channel Map Zone Restrictions
The FTG Channel Map Editor in the FTG File Manager’s FTG Channel Map Configuration Utility enables
you to place Zone restrictions on individual channels that may be prohibited or deemed unsuitable for
certain locations. In the FTG Channel Map Editor, one or more Zone restrictions (1–8) may be placed on
each channel that is to be restricted. For example, if you wish to restrict a channel from Zones 2 and 4,
select both “Zone 2” and “Zone 4” in the Zone Restriction section of the FTG Channel Map Editor screen
when defining or editing that channel.
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Reference: Using the STB’s Zoning Features (Cont.)
Note: While a channel can be restricted from up to eight Zones, an STB can only ever be in (set for) one
Zone. See also the FTG Channel Map Editor overview on page 52.
At the same time, keep in mind that the TV Zone designations are not mutually exclusive. That is, you may
opt to place Zone restrictions on selected channels in the FTG Channel Map, but at the same time, you
can choose to configure all STBs/displays at the site with the same Installer Menu and/or TV Setup Menu
settings. For example, an FTG Configuration (.tlx) file being used to configure the STBs/displays at a site
may contain multiple Installer Menu and TV Setup Menu profiles with different Zone assignments, as well
as an FTG Channel Map with Zone restrictions on several channels. Each STB that still has the default TV
Zone 0 setting will only be configured by the Installer Menu and/or TV Setup Menu profile(s) with a Zone 0
designation. If, on the other hand, the TV Zone # is set to 1, the STB will first look in the file for the STB-3000
Installer Menu and/or TV Setup Menu profile(s) with a Zone 1 designation. If none of the STB-3000 Installer
Menu and/or TV Setup Menu profiles has a Zone 1 designation, the STB will then look for the STB-3000
profile(s) with a Zone 0 designation. For the FTG Channel Map configuration, when the TV Zone # is set to
0, the STB will ignore any Zone restrictions (1–8) that may be placed on channels in the FTG Channel Map.
However, when the TV Zone # is set to 1, the STB will omit any channels that have been restricted from
Zone 1 in the FTG Channel Map.
Using the TV Zoning Feature with Cloning Configuration
A location-specific configuration / TLX file may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. For example, if the TV Zone # in the Master STB is
set to 3 before Learning is initiated, the Master STB’s Installer Menu and TV Setup Menu profiles will be
saved with the TV Zone 3 assignment when Learning is completed. In order to configure the Target STBs
with the Zone 3 Installer Menu and TV Setup Menu profiles Learned from the Master STB, you must set the
TV Zone # accordingly in the Target STBs before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” on the following page. Also, see “Cloning Procedures” on
pages 42 to 47 for additional information on the cloning processes. TV Zone 0 is the default TV Zone #.
Wi-Fi Zoning Feature
The Wi-Fi Zoning feature enables you to use a TLX file to configure an individual STB or group of STBs
with a particular Wi-Fi access point’s login data to create “Wi-Fi Zones” within the installation environment.
Using the Wi-Fi Zoning Feature with FTG Mode Configuration
The FTG File Manager may be used to create an FTG Configuration (.tlx) file with an FTG Installer Menu
profile that contains login data for multiple Wi-Fi access points, each assigned a Wi-Fi Zone #. Up to 100
Wi-Fi Zones can be designated within each FTG Installer Menu profile, thus allowing for distribution of the
Wi-Fi network load. For example, if a site has 50 STB-3000s within close proximity, you may wish to create
10 Wi-Fi Zones, each with its own access point that has unique login data, so that no more than five of the
STBs are connected to one access point at any given time.
In order for an STB to be configured by the proper Installer Menu profile with the desired Wi-Fi access point
login data for wireless networking (i.e., SSID, security type, and security key), you must set both the TV Zone
# and the Wi-Fi Zone # in the STB (see “Set the TV Zone # and/or Wi-Fi Zone # in the STB” on the following
page for further information). If the Wi-Fi Zone # in the STB is set to 0 (default), the STB will not obtain
access point login data from the Installer Menu profile with which it is configured unless the profile contains
the global Wi-Fi Zone 100. Similarly, any STB that does not find its matching Wi-Fi Zone # in the TLX file, but
that does find the global Wi-Fi Zone 100, will be configured with the global access point login data.
Refer to the Free-To-Guest (FTG) File Manager User Guide for further information on defining Wi-Fi
Zones in the FTG File Manager.
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Reference: Using the STB’s Zoning Features (Cont.)
Using the Wi-Fi Zoning Feature with Cloning Configuration
A location-specific Wi-Fi configuration / .tlx file may be saved (Learned) from an individual STB as part of a
Master STB Setup and then be used during Teaching. First, the wireless network (i.e., the access point login
data) must be configured in the Master STB’s IP Environment Menu (see “Configuring a Wi-Fi Network
Connection” on page 58). Then, a Wi-Fi Zone # must be set in the Master STB (see “Set the TV Zone #
and/or Wi-Fi Zone # in the STB” below). If desired, a TV Zone # may also be set in the Master STB.
For example, if the Wi-Fi Zone # is set to 4 and the TV Zone # is set to 5 before Learning is initiated, after
Learning is completed, the Master STB’s Installer Menu profile will be saved with the Zone 5 assignment,
and within that Installer Menu profile, the access point login data for wireless networking (i.e., SSID, security
type, and security key) will be saved with a Wi-Fi Zone 4 assignment. In order to configure the Target STBs
with the proper Installer Menu profile and access point login data, you must set both the TV Zone # and the
Wi-Fi Zone # in the Target STBs accordingly before transferring (Teaching) the Master STB Setup. See “Set
the TV Zone # and/or Wi-Fi Zone # in the STB” below. Also, see “Cloning Procedures” on pages 42 to 47 for
additional information on the cloning processes. If the Wi-Fi Zone # in the STB is set to 0 (default), the STB
will not obtain access point login data from the Installer Menu profile with which it is configured unless the
profile contains the global Wi-Fi Zone 100. Similarly, any STB that does not find its matching Wi-Fi Zone #
in the TLX file, but that does find the global Wi-Fi Zone 100, will be configured with the global access point
login data.
Set the TV Zone # and/or Wi-Fi Zone # in the STB
You can set the TV Zone # and/or the Wi-Fi Zone # in the EZ-Manager Wizard (see “EZ-Manager Wizard”
on pages 15 to 24) or, if the STB is in Pass-through Mode, via the STB’s setup menus as described below.
Note that the following procedure can only be performed while the STB is in Pass-through Mode. You will
also be able to specify a Label (North, South, East, West) and Room Number for this STB, if desired.
1. Turn ON the STB/display panel.
2. Press MENU on the Installer Remote, and use the arrow navigation keys to select/highlight the
General menu option. Then, press OK.
3. In the General Menu, use the Up/Down arrow keys to select Room Info, and then press OK.
4. In the Room Info screen, complete the appropriate fields as described below. Use the Up/Down arrow
keys on the Installer Remote to navigate between each of the fields.
• Wi-Fi Zone: Enables you to set a Wi-Fi Zone # so that the STB can be configured with a particular
access point’s login data for wireless networking. Login data (i.e., SSID, security type, and security
key) may be provided in a TLX file to be used for configuration.
To assign a Wi-Fi Zone, select/highlight the Wi-Fi Zone field and press OK. Then, use the Left/Right
arrow keys to specify the desired Wi-Fi Zone # (1–99). Press OK when you are finished.
• TV Zone: Enables you to set a TV Zone # so that the STB can be configured with Installer Menu and/or
STB Setup Menu settings intended only for the assigned Zone. The Installer Menu and/or STB Setup
Menu settings may be provided in a TLX file to be used for configuration. If the STB is being configured
for FTG Mode, the TV Zone # setting also allows the STB to omit channels that have been restricted in
the FTG Channel Map.
To change the TV Zone, select/highlight the TV Zone field and press OK. Then, use the Left/Right
arrow keys to specify the desired TV Zone # (0–8). Press OK when you are finished.
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Reference: Using the STB’s Zoning Features (Cont.)
(Continued from previous page)
• Label: Allows you to select a North, South, East, or West text label for this STB. Select/highlight the
Label field and press OK. Then, use the Up/Down arrow keys to select the applicable label. Press
OK when you are finished.
• Room Number: Allows you to specify the number of the room in which the STB is located. To enter a
room number, use the Up/Down arrow keys to select/highlight the Room Number field and press
OK. You can then use the number keys on the Installer Remote to direct enter a room number, or
you can use the arrow keys to select the appropriate alphanumeric character(s) from the pop-up
virtual keyboard at the bottom of the screen. When you are done, select Enter from the virtual
keyboard, and then press OK on the Installer Remote.
5. When you have completed the fields as necessary, press to return to and/or exit the STB menus, or
press MENU to return to program viewing.
GENERAL
ROOM INFO
Quick
Picture
Quick
Picture
^
Language
Room Info
Time & Date
Timers
Wi-Fi Zone
0
^
TV Zone
0
Sound
Sound
^
Label
-----
SIMPLINK
General
Safety
General
Safety
Room Number
^
Set ID
1
Accessibility
Accessibility
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Reference: Using Media Share Features
When the appropriate Media Share options are enabled in the IP Environment / Media Share Menu (see
“Accessing the IP Environment Menu” and “Media Share Setup” on pages 54 and 60, as necessary), guests
have the ability to use one or more of the following Media Share features:
• Smart Share: Allows guests to use the STB/display panel to access and view media files (photos, videos,
music, etc.) shared either by wired DLNA Certified devices (the devices must be connected to the same
LAN as the STB) or by wireless LG devices using LG’s Smart Share application with Wi-Fi Direct.
• Screen Share: Allows guests to select a Miracast or WiDi capable device, whose screen can be displayed
on the display panel screen.
• SoftAP: Allows guests to use the STB as a 2.4 GHz wireless access point for up to five devices.
This section provides an overview of the Smart Share, Screen Share, and SoftAP functionality.
Note: Typically, only one Media Share feature may be used at a time. If one feature is currently in use,
you may have to turn it OFF in order to turn ON another. In some cases, you will be prompted to confirm
your action. Follow the display prompts as necessary.
Smart Share
The following steps describe how to access and use the Smart Share feature, either with wired DLNA
Certified devices on the same LAN as the STB or using wireless LG devices/Wi-Fi Direct. If you intend
to connect to an LG device using Wi-Fi Direct, remember that you must also turn ON Wi-Fi Direct and
launch the Smart Share application on the LG device.
1. Turn ON the STB/display panel.
The next step depends on whether you need to turn ON Wi-Fi Direct (i.e., to connect to a wireless LG
device):
• If you do not need to turn ON Wi-Fi Direct, you can proceed directly to step 7.
• Otherwise, press MENU on the Installer Remote to display the STB menus (either the setup menus or
the Function Menu depending on whether the STB is or is not in Pass-through Mode). Then, continue
with step 2.
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.
WI
-
FI DIRECT
GENERAL
Quick
Picture
Quick
Picture
REFRESH LIST
ON
Language
Room Info
Time & Date
Timers
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The Wi-Fi Direct screen
is the same whether the STB is
or is not in Pass-through Mode.
[TV]LG Smart TV
Sound
Sound
SIMPLINK
General
Safety
General
Safety
^
Set ID
1
Wi-Fi Direct
TV Name
410KKTF1J505
Accessibility
Accessibility
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Reference: Using Media Share Features (Cont.)
(Continued from previous page)
3. In the General Menu, use the Up/Down arrows to select Wi-Fi Direct, and then press OK.
4. When you initially access the Wi-Fi Direct screen, the OFF/ON toggle button at the top right of the screen
is selected/highlighted by default. If Wi-Fi Direct is currently OFF, press OK on the Installer Remote to
turn Wi-Fi Direct ON. This will prompt the STB to search for all available Wi-Fi Direct enabled wireless
devices, including mobile devices, laptops, etc. Devices found will be listed in the lower half of the screen.
Note: If the search does not initially locate any devices, you can select REFRESH LIST and press OK
to rescan.
5. Use the Up/Down arrow keys to select/highlight the device with which you wish to share, and then
press OK.
6. A pop-up window will prompt you to confirm your connection request. Select Yes and press OK to
continue.
The share request will be sent to the targeted device. The user of that device may choose to allow or not
allow the share connection. Similarly, once Wi-Fi Direct is turned ON, other devices may request share
connections with this STB (pop-up share requests typically appear in the bottom right of the display
panel screen).
7. Use one of the following methods to access media files/folders on the STB, depending on the current
configuration of the STB:
• If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select SmartShare
from the STB’s Smart Launcher.
• If the STB is not in Pass-through Mode, use the Up/Down arrow keys on the Installer Remote to select
the SmartShare option from the General Menu.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
8. In the Smart Share screen, select the desired Smart Share device, and then select the desired media
category to view files.
Screen Share (Miracast / WiDi)
The following steps describe how to access and use the Miracast / WiDi features.
1. Turn ON the STB/display panel, and then use one of the following methods to access the Screen
Share application, depending on the current configuration of the STB:
• If the STB is in Pass-through Mode (i.e., the Pro:Centric application is not loaded), press the
PORTAL button on the Installer Remote, and use the Left/Right arrow keys to select Screen Share
from the STB’s Smart Launcher.
• If the STB is not in Pass-through Mode, press MENU on the Installer Remote to display the Function
Menu, use the Up/Down arrows to select/highlight the Input menu icon, and then press OK. Then, use
the Up/Down arrows to select the Screen Share option from the Input Menu.
Note: Depending on the remote control being used (in any mode), you may also access the Smart
Launcher via the SMART button.
(Continued on next page)
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Reference: Using Media Share Features (Cont.)
(Continued from previous page)
2. Follow the on-screen instructions to initiate the Miracast / WiDi connection from your Miracast / WiDi
device. Note that you may be prompted to enter a PIN number that appears on the display panel screen
into your Miracast / WiDi connection window to complete the connection.
Once the connection is established, the STB display may be used as a second screen for the Miracast /
WiDi device.
SoftAP
The following steps describe how to access and use the SoftAP feature.
1. Turn ON the STB/display panel, and press MENU on the Installer Remote to display the STB
menus (either the setup menus or the Function Menu depending on whether the STB is or is not in
Pass-through Mode).
2. Use the Up/Down arrows to select/highlight the General menu icon, and then press OK.
3. In the General Menu, use the Up/Down arrows to select SoftAp, and then press OK.
4. When you initially access the SoftAP screen, the OFF/ON toggle button at the top right of the screen
is selected/highlighted by default. If SoftAP is currently OFF, press OK on the Installer Remote to turn
SoftAP ON. When SoftAP is ON, the SoftAP access information, including the SSID and security key, is
displayed in the lower half of the screen.
5. Make sure Wi-Fi is turned ON on your device, and then look for the STB’s SSID in the list of available
Wi-Fi networks. Initiate the connection, and enter the security key as requested.
Once a device is connected successfully to the STB’s network, you can use it to access the Internet. Up
to five devices may be connected at a time; the Number of Connected Devices field in the SoftAP screen
shows the number of devices currently connected to the STB Wi-Fi access point.
Note: A wired network connection MUST be established in order for guests to use SoftAP. Also, the
SoftAP feature may only be used while the STB/display panel is turned ON.
Note: If the Wi-Fi frequency is not automatically detected, set the frequency in the device(s) to 2.4 GHz.
GENERAL
SOFTAP
Quick
Picture
Quick
Picture
ON
Language
Room Info
Time & Date
Timers
SoftAP enables the STB to act as a wireless access point to
provide Internet access for up to five Wi-Fi devices.
Note: The example at left
shows the General Menu when
the STB is in Pass-through
Mode. The SoftAP screen is the
same whether the STB is or is
not in Pass-through Mode.
Note: A wired network connection MUST be established
and the STB/display panel must be turned ON.
Sound
Sound
SoftAP Access Information
SIMPLINK
SSID
410KKTF1J505
General
Safety
General
Safety
^
Set ID
1
Security Key
LGxxxxxx
Wi-Fi Direct
SoftAP
TV Name
Number of Connected Devices
0
410KKTF1J505
Accessibility
Accessibility
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Reference: STB-3000 Jack Panels
MPI
When the STB is in Pass-through Mode, the MPI
function enables an external MPI control device
(i.e., VOD/PPV STB, etc.) to control the STB.
HDMI IN 1 & 2
Connections for HDMI output
from external devices.
DISPLAY CONTROL 2
(RJ-12 port) Use MPI/MTI cable provided to
connect to LG Hospitality display panel’s MPI
port or commercial non-LG display panel’s
MTI (DATA) port.ꢀ*
USB 2 & 1
Insert USB memory device for software updates,
cloning purposes, FTG Mode configuration, picture/
music entertainment, etc., as applicable.
STB-3000 LED
STB-3000 Front Panel
DISPLAY
CONTROL 2
MPI
USB IN 1
USB IN 2
IN 1
(ARC)
IN 2
DIGITAL
AUDIO
ANTENNA/
CABLE IN
DISPLAY
IR IN CONTROL 1
AUDIO
LINE OUT
OUT
AV IN
SERVICE
POWER
LAN
STB-3000 Rear Panel
ANTENNA/CABLE IN
Connect to Antenna/CATV.
POWER (DC IN)
AC/DC
power adapter (provided).
SERVICE
Restricted to service updates.
Use 19V 2.1A
DISPLAY CONTROL 1
HDMI OUT
Use HDMI cable (provided) to connect
to display panel HDMI input.
(3.5 mm jack) Use TLM cable provided to connect
to LG Public Display/Commercial Monitor display
panel’s RS-232 connector.ꢀ*
LAN
IR IN
Use for video IP and/or network connections.
(3.5 mm jack) Connection for external IR receiver
(optional). Use when IR pass-through is not
supported by the display panel. See Reference
section, “External IR Receiver Specifications,” for
further information.
DIGITAL AUDIO (Optical Digital Audio Out)
Use for amps and home theater systems. Note:
When the STB is OFF, this port is not enabled.
AV (AUDIO/VIDEO) IN
AUDIO LINE OUT
(3.5 mm jack) Connect audio equipment to use fixed
line level analog audio output. See Reference section,
“External Audio Line Out Specifications,” for further
information.
(3.5 mm jack) Connect composite audio/
video output from external device. Use
A/V adapter cable provided.
* Only one DISPLAY CONTROL connection should be used depending on the type of display panel
to be controlled. Refer to “STB-3000 Cabling Connections” on pages 7 to 8, and/or see Reference
section, “Display Panel Specifications,” for information on determining the appropriate connection.
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Reference: External IR Receiver Specifications
The IR IN 3.5 mm stereo jack on the rear panel of the STB-3000 provides an input for an optional external
IR receiver (Example: Sung Nam Electronics EAD61273113). The jack provides external IR VCC of 3.5
volts. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
3
1
IR IN
2
1
2
3
+3.5 v (VCC)
IR SIGNAL (VOUT)
GND
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Reference: External Audio Line Out Specifications
The AUDIO LINE OUT 3.5 mm stereo jack on the rear panel of the STB-3000 provides stereo fixed line
level analog audio output for external audio equipment. Installer Menu item 097 AUDIO OUTPUT must be
set to 9 to make analog audio output available. Refer to the following diagram for pinout details.
Caution: Do NOT plug in a mono connector, as this may damage the STB.
AUDIO
LINE OUT
3
1
2
1
2
3
LEFT (Tip)
RIGHT (Ring)
GROUND (Sleeve)
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Reference: Installer Remote Control Typical Key Functions
An LG Installer Remote is required to set up and operate the STB/display panel. The LG Installer Remote
illustrated below shows typical remote control functions and is provided for reference only.
SMART
Displays the STB’s Smart Launcher.
(POWER)
SMART
Turns the STB/display ON or OFF
TV/DVD
Select the remote’s operating mode:
TV or DVD.
INPUT
TV
DVD
TIMER
Numbers (0 - 9) & DASH
Use to enter a channel or program number.
Dash is used for sub-channel numbers such
as 2-1, 2-2, etc.
INPUT
Displays available Aux inputs.
TIMER
@
.,;
abc
def
1
4
7
2
3
Sets the amount of time before the STB
automatically turns itself OFF.
FLASHBK (FLASHBACK)
Returns to the previously tuned channel or
input.
ghi
jkl
mno
5
8
0
6
9
Arrows (Up/Down/Left/Right) & OK
Use to navigate on-screen menus, direct tune
channels, and adjust STB settings.
pqrs
tuv
wxyz
VOLUME UP/DOWN
Increases/decreases sound level.
MENU SETTINGS
Displays and removes the STB setup menus (or,
if applicable, the Function Menu).
FLASHBK
CC
CHAR/NUM
Activates subtitles.
CC
PORTAL
VD/
Enables VD function. Also enables SAP
feature (Analog Mode: Selects MTS sound
[Mono, Stereo, or SAP]. DTV Mode: Changes
audio program language, if additional
languages are available).*
P
A
G
E
Displays and removes the Pro:Centric interactive
menu.
VD/
DELETE
VOL
CH
INFO
MUTE
Displays channel information.
GUIDE
PORTAL INFO
GUIDE
Displays and removes the Pro:Centric channel
guide/EPG.
MUTE
Switches sound ON or OFF.
(RETURN)
Returns one level to the previous menu/
display.
CHANNEL/PAGE UP/DOWN
Changes channels based on channels in
the channel lineup. Moves to previous or
next screen in Pro:Centric channel guide.
OK
ENTER
EXIT
Clears all on-screen displays and returns to
program viewing.
PIP
MENU
SETTINGS
EXIT
Toggles On/Off split screen mode.
Color buttons access special functions
in some menus.
PIP CH +/-
Changes the channel in sub-window.
PIP INPUT
DVD/USB buttons
Select the input source for the sub-window.
Use to control DVD player or view USB
memory device content.
SWAP
Exchanges main/sub-window images in
split screen mode.
PIP
PIPCH+ PIPCH
PIP INPUT
-
Accesses the AV devices connected to the
HDMI ports of the STB.
SWAP
N/A for the STB-3000.
* SAP notes:
• If SAP is selected and no SAP is provided, sound may not be heard on channel.
• Each channel may have its own SAP setting.
• Each time digital channels are tuned, the STB attempts to locate the default audio program language. If
the default audio program language is not available, the STB will use the first available audio program.
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Reference: STB Installer Remote
If you are using an LG display panel, the LG remote provided with the
display panel should be sufficient. However, if you are using a commercial
non-LG display panel and/or if you intend to use multiple STBs/displays in
a single room installation environment, an LG Installer Remote dedicated
to STB control (see example at right) is available for purchase.
TV
DVD
SAP
INPUT
TIMER
MENU
The STB Installer Remote illustrated on the right shows typical remote
control functions and is provided for reference only.
For additional information and/or to purchase an STB Installer Remote,
please contact your LG service representative.
PORTAL
GUIDE
INFO
Installer Remote Functionality
The STB Installer Remote provides the same standard configuration
functionality as a typical LG Installer Remote, along with multi-code
capability. See also “Installer Remote Control Typical Key Functions”
information on the previous page.
OK
EXIT
MUTE
CC
Programming the STB Installer Remote (Multi-IR Code
Feature)
CH
VOL
This section describes how to program the STB Installer Remote to send
unique IR codes based on “bed number” in a multi-STB/display single
room installation. Up to nine beds can be programmed.
VD/
Note: The STB will always respond to the standard LG Installer Remote
IR code scheme, regardless of its multi-code IR setting.
The following procedure describes how to program the bed number in
the STB Installer Menu and in the STB Installer Remote.
1. Installer Menu item 020 FEATURE LEVEL determines the additional
IR code scheme to which the STB will respond. Access the STB
Installer Menu, and set item 020 to the desired value.
FLASHBK
The STB Installer Remote must now be programmed to match the
FEATURE LEVEL setting. That is, if item 020 is set to 17 for Bed 2,
the STB Installer Remote must also be set to Bed 2.
Note: In its default state, the STB Installer Remote uses the standard
LG Installer Remote IR code scheme.
2. On the STB Installer Remote, press and hold OK along with the
desired (bed) number key.
The TV LED at the top left of the remote will light for three seconds
and then turn OFF.
3. Once the TV LED turns OFF, release both keys on the remote.
4. Verify the remote functionality, based on your settings.
Note: If necessary, you can restore the default STB Installer Remote IR
code scheme by pressing and holding OK on the remote along with the
“0” key.
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Troubleshooting
General Troubleshooting (Some Quick and Easy Tips for Resolving Problems)
Installation
Symptom
Possible Cause(s)
Possible Solution(s)
Cannot direct enter
channel number.
(STB in Pass-through Mode) Installer
Menu item 028 CH. OVERIDE is set to
If Installer Menu item 028 CH. OVERIDE is set to 0, only
channels that are active in the STB’s channel lineup can be
0, i.e., disabled (recommended setting). selected. Set CH. OVERIDE to 1 to allow access for direct
keypad entry to all channels.
(STB in FTG Mode) The channel entered Channel access is restricted to channels included in the FTG
is not included in the FTG Channel Map. Channel Map. If necessary, make changes to the FTG Channel
Map using the FTG File Manager.
Power
Symptom
Possible Cause(s)
Possible Solution(s)
No power.
See STB Quick Check flow chart on following page.
Picture Reception and Sound
Symptom
Possible Cause(s)
Possible Solution(s)
No picture.
Display panel is turned OFF.
• Turn display panel ON.
• Power failure?
Antenna/cable not connected.
Connections incorrect.
MPI not connected.
Encrypted program.
Wrong tuning band.
Audio muted.
Connect antenna/cable signal to STB.
Check connections on STB, in particular, HDMI cabling.
If applicable, connect MPI cable to MPI device.
Try another channel.
Adjust Installer Menu settings.
Normal picture,
poor or no sound.
Press MUTE or use Volume Up key to increase sound level.
Try a different channel.
Broadcast problem.
Erratic Operation
Symptom
Possible Cause(s)
Possible Solution(s)
Installer Menu setup.
Wrong Installer Menu settings.
Adjust Installer Menu settings as required.
Installer Remote (not supplied with STB)
Symptom
Possible Cause(s)
Possible Solution(s)
Remote doesn’t work.
Display Control not connected properly.
Use appropriate Display Control cable (provided) to connect
the STB to the display panel. See “STB Cabling Connections”
information in this document.
Remote not in TV Mode.
Not aimed at IR receiver.
Use MODE key to select “TV”; puts remote into TV Mode.
Point remote at IR receiver on display panel.
Remote too far from IR receiver or
IR path is obstructed.
Move remote closer to IR receiver on display panel, darken
room, and/or remove obstructions.
MPI not connected.
Weak batteries.
If applicable, connect MPI cable to MPI device.
Replace batteries.
Wrong battery polarity.
Too much light in room.
Wrong Installer Remote.
Check that “+” and “-” match in battery compartment.
Dim room light.
Requires compatible LG Installer Remote (see examples in this
document). Contact your LG representative.
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Troubleshooting (Cont.)
STB Quick Check
STB
Quick Check
STB
conected to
AC power?
No
Plug AC/DC power
adapter into AC outlet.
Yes
No
STB LED
steady red?
Bad
STB
Yes
Press POWER on
LG Installer Remote.
Check the Display
Control connection
between the STB and
the display panel.
STB LED
No
No
STB LED
blinking?*
blinks off twice
every five
Bad
STB
seconds?
Yes
Yes
End
1. Check the Display Control and HDMI
connections between the STB and the
display panel.
No
Display
panel ON?
2. Cycle power by removing and
reconnecting the STB AC/DC power
adapter.
Yes
* While the STB is turning ON and sending commands to turn ON the display panel, the LED on the STB’s front
panel blinks at a constant rate. Once both the STB and the display panel are ON, the STB LED remains lit but
blinks off twice in rapid succession every five seconds.
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Troubleshooting (Cont.)
Commercial Mode Check
Use this flowchart to determine whether the STB is currently in Commercial Mode.
Press POWER on
LG Installer Remote.
No
STB/display
turned ON?
See STB Quick
Check flow chart.
Yes
Leave STB/display ON,
and press MENU on the
Installer Remote.
On-screen
menu display
no longer
Function
Menu
on display?
STB is not in Commercial
Mode. Call Technical
Support for assistance.
Press MENU repeatedly
as if to access the
STB Installer Menu.
No
No
toggles?
Yes
Yes
STB is in
Commercial Mode.
STB is in
Commercial Mode.
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Glossary of Terms
Channel Lineup
Installer Menu
Pro:Centric Application
Channels set in the STB memory, via Auto
Tuning/manual editing.
Defines commercial STB functionality
based on the parameters set.
LG content delivery and communication
interface that provides interactive entertain-
ment, weather, amenities, etc. information
for end users. (Powered by Pro:Centric
server.)
Cloning
LG Free-To-Guest (FTG)
Refers to a particular commercial mode of
operation within an LG STB. See also FTG
Mode.
The process of capturing a Master STB
Setup and transferring it to a Target STB
using a USB memory device.
Pro:Centric Admin Client
Web editor/content wizard provided for
service provider and customer configuration
of Pro:Centric application elements.
Commercial Mode
Logical Channel Number
A number assigned to either a physical or
virtual channel number in a Logical Chan-
nel Map.
A mode of operation that provides a broad
range of commercial STB features based
on control (settings) provided by the PTC
and/or an MPI control device.
Pro:Idiom
Zenith proprietary security software that
unlocks access to premium content to help
assure rapid, broad deployment of HDTV
and other high-value digital content.
Major Channel Number
Typically, the RF channel number assigned
to a digital video stream.
CPU
The STB’s Central Processing Unit.
Responsible for the presentation of video
and audio from content received via the
STB’s tuner or Aux inputs.
Master STB
PTC
An STB whose Channel Map and Installer
Menu and STB setup menu settings have
been configured as a Master STB Setup for
cloning purposes.
Protocol Translator Card. The commercial
controller (microprocessor) of the com-
mercial STB.
E-Z Installation
Enables STB configuration and software/
firmware file downloads to selected STB
models from a Pro:Centric server. Managed
and administered via the Pro:Centric Admin
Client.
Target STB
An STB to which a Master STB Setup will
be transferred.
Minor Channel Number
A sub-channel or program number assigned
to the content embedded in the digital video
stream.
STB Setup Menus
EZ-Manager Wizard
Available via Installer Remote “MENU” key
in Pass-through Mode only. Menus provide
access to setup and functional features of
the STB.
MPI
Lodging model STB configuration wizard
that provides configuration options for
Pro:Centric operation as well as an option
for using a USB memory device to
configure an STB.
Multiple Protocol Interface. An MPI port or,
for some STB models, an MPI card slot
provides external control options for solution
providers.
USB Memory Device
A USB flash drive or USB storage device,
etc. that can be used for STB configuration
purposes (typically cloning or FTG Mode
via CPU configuration) or for updating STB
software.
MTI
FTG Channel Map
Multiple Television Interface. SONIFI
Solutions, Inc. proprietary protocol used
for TV configuration/control via an MTI
(typically labeled “DATA”) port.
Typically refers to a logical channel mapping
of physical RF channels. This allows digital
channels, like analog channels, to be tuned
without requiring the dash key. Also, chan-
nels (analog or digital) can be arranged in
any order that seems logical for customer
tuning/viewing.
Virtual Channel Number
Pass-through Mode
An alias (virtual) channel number provided
in the data stream, by the broadcaster, of a
digital broadcast channel to be displayed
by consumer STBs in place of the physical
channel number. The major number is the
same as the original analog channel
number and the minor number is the nth
program available in that digital video
stream.
The STB’s factory default mode of opera-
tion. STBs can be configured for stand-
alone use or as Master STBs for cloning
purposes, and/or STBs may be controlled
externally in this mode.
FTG Mode
LG commercial STB mode that enables
decryption of Pro:Idiom encrypted channels
and uses logical channel mapping. LG’s
proprietary PC software is required for
configuration.
Physical Channel Number
The major channel number assigned to
represent a specific 6 MHz RF band as
specified by either the broadcast or CATV
channel plan. See CEA (formerly EIA) or
NCTA specifications for further information.
Function Menu
Available via Installer Remote “MENU” key.
Indicates the STB is not in Pass-through
Mode. Restricts menu options to a subset
of the STB setup menus, allowing users
to retain functional control, while disabling
setup options.
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Document Revision History / Open Source Software Notice
Document Revision History
Date
Description
January 2015
January 2015
Revision A: New document
Revision B: Installer Menu update
Open Source Software Notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please
notices are available for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering
the cost of performing such distribution (such as the cost of media, shipping and handling) upon e-mail request to opensource@
lge.com. This offer is valid for three (3) years from the date on which you purchased the product.
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For Customer Support/Service, please call:
1-888-865-3026
Pro:Idiom is a registered trademark of Zenith Electronics LLC. Pro:Centric and Smart Share
are registered trademarks of LG Electronics Inc. DLNA Certified is a registered trademark of
Digital Living Network Alliance. Intel is a registered trademark of Intel Corporation in the U.S.
and/or other countries. Wi-Fi Direct and Miracast are registered trademarks of Wi-Fi Alliance.
All other trademarks or registered trademarks are the property of their respective owners.
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