Keys Fitness Treadmill 910HR User Manual

ALLIANCE 910HR/950HR-OB TREADMILL  
OWNER’S MANUAL  
Model Name ALL910HR/ALL950HR-OB  
Serial Number  
Purchase Date  
Write down for future reference.  
Keys Technical Service, (888) 340-0482  
KEYS  
Fitness Products, LP  
P.O. Box 551239  
Dallas, TX 75239-1239  
Part# 15-0127  
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Specification Sheet  
3
ALL910HR  
ALL950HR-OB  
3.0hp  
Horsepower (Continuous)  
2.50hp  
Display Type  
5 Window LED  
5 Window LED  
With green pace display With green pace display  
Electronics  
One touch  
One touch  
Speed & Incline Toggle Switches  
Pre-Set Programs  
Semi-Custom Programs  
User Programs  
Yes  
Yes  
4
8
4
8
2
2
Heart rate interactive program  
Heart Rate Function  
Power Incline  
1
1
Heart rate interactive  
15%  
Heart rate interactive  
12%  
Roller Diameter  
Cushioned Deck  
Speed Range  
2.5”  
2.5”  
Yes  
Yes  
0-10mph  
20 x 58” 2 ply  
Yes  
0-12mph  
20” x 61” Stretch Orthopedic  
Yes  
Walking Belt  
Side Hand Rails  
Foot Print  
32” x 71”  
N/A Conventional  
350lb  
32” x 76”  
N/A Conventional  
400lb  
Folded Foot Print  
User Capacity  
Warranty Motor  
Warranty Deck Belt  
Warranty Parts  
10 Years  
5 Years  
2 Years  
1 Year  
10 Years  
5 Years  
2 Years  
Warranty Labor  
1 Year  
Warranty Frame  
Lifetime  
Lifetime  
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Important Safety Information  
4
WARNING! Before using this treadmill or starting any exercise program, consult your physician. This  
is especially important for persons over the age of 35 and/or persons with pre-existing health prob-  
lems. The manufacturer or distributor assumes no responsibility for personal injury or  
damage sustained by or through the use of this product.  
property  
WARNING! To reduce the risk of electrical shock, burns, fire, or other possible injuries to the user, it is  
important to review this manual and the following precautions before operation.  
SAFETY PRECAUTIONS AND TIPS  
It is the owner’s responsibility to ensure that all users of this treadmill have read the Owner’s Manual  
and are familiar with warnings and safety precautions.  
The treadmills have a user maximum capacity of 350 pounds/ALL910HR, and 400 pounds/ALL950HR-OB.  
The treadmill should only be used on a level surface and is intended for indoor use only. The treadmill  
should not be placed in a garage, patio, or near water and should never be used while you are wet.  
KEYS recommends a treadmill mat be placed under the treadmill to protect floor or carpet and for  
easier cleaning.  
Follow safety information in regards to plugging in your treadmill. Keep the power cord away from the  
incline wheels and do not run the power cord underneath your treadmill. Do not operate the treadmill  
with a damaged or frayed power cord.  
Wear comfortable, good-quality walking or running shoes and appropriate clothing. Do not use the  
treadmill with bare feet, sandals, socks or stockings.  
Always straddle the belt and allow it to start moving before stepping onto the belt.  
Hold on to handrails when adjusting speed, incline, or other controls.  
Always examine your treadmill before using to ensure all parts are in working order.  
Allow the belt to fully stop before dismounting.  
Pets should never be allowed near or on the treadmill.  
Do not leave children unsupervised near or on the treadmill.  
Never operate the treadmill where oxygen is being administered, or where aerosol products are being  
used.  
Never insert any object or body parts into any opening.  
For safety and to prevent damage to your treadmill, no more than one person should use the treadmill  
at a time.  
Always unplug the treadmill before cleaning and/or servicing. Service to your treadmill should only be  
performed by an authorized service representative, unless authorized and/or instructed by the manu-  
facturer  
Failure to follow these instructions will void the treadmill warranty.  
Never leave the treadmill unattended while it is running  
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Before You Start  
5
Thank you for purchasing the ALLIANCE TREADMILL! This quality product you have chosen was  
designed to meet your needs for cardiovascular exercise.  
Before you start, please read the Owner's Manual and become familiar with the operation of your  
new treadmill.  
Remember to take the time to perform the stretching exercises provided to avoid injury.  
Do not stand on the walking belt while pressing the Power button or Start/Stop button.  
Always adjust the speed of the treadmill in small increments as this treadmill is capable of high  
speeds.  
If you are taking medication, consult your physician to see if the medication will affect your exer-  
cise heart rate.  
If you have heart problems, you are not active, and/or are over the age of 35 years, do not use  
the pre-set treadmill programs or start an exercise program without first contacting and receiving  
approval from your physician.  
To avoid the risk of electrical shock, always keep the console dry. Do not spill liquids on the con-  
sole. KEYS recommends a sealed water bottle for beverages consumed while using the treadmill.  
Please review the following drawing below to familiarize yourself with the listed parts.  
This manual covers several treadmills, so the one pictured below may not be identical to  
your particular model  
ELECTRONIC DISPLAY  
CONSOLE  
SIDE HAND RAILS  
MOTOR COVER  
WALKING BELT  
UPRIGHTS  
CIRCUIT BREAKER  
REAR ROLLER-  
ADJUSTMENT  
WHEEL  
BOLTS  
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Warm Up Exercises  
6
EXERCISE GUIDELINES  
WARNING! Before beginning this or any exercise program, you should consult your physician. This is  
especially important for individuals over the age of 35 or individuals with pre-existing health problems.  
Warming up prepares the body for the exercise by increasing circulation, supplying more oxygen to the  
muscles and raising body temperature. Begin each workout with 5 to 10 minutes of stretching and light  
exercise to warm up. The photos on this page show several forms of basic stretching you may perform  
before your workouts. In order to achieve an adequate warm-up, perform each stretch three times.  
TOE TOUCH STRETCH  
Stand bending your knees slightly and slowly bend forward from your hips. Allow  
your back and shoulders to relax as you reach down toward your toes as far as possi-  
ble. Hold for 15 counts, then relax. This will stretch your hamstrings, back of knees,  
and back.  
HAMSTRING STRETCH  
Sit with one leg extended. Bring the sole of the opposite foot  
toward you and rest it against the inner thigh of your extended leg.  
Reach toward your toes as far as possible. Hold for 15 counts,  
then relax. This will stretch your hamstrings, lower back, and  
groin.  
CALF/ACHILLES STRETCH  
With one leg in front of the other, reach forward and place your hands against a wall.  
Keep your back leg straight and your back foot flat on the floor. Bend your front leg,  
lean forward and move your hips toward the wall. Hold for 15 counts, then relax. To  
cause further stretching of the Achilles tendon, bend your back leg as well. This will  
stretch your calves, Achilles tendons, and ankles.  
QUADRICEPS STRETCH  
With one hand against a wall for balance, reach back and grasp one foot with your  
other hand. Bring your heel as close to your buttocks as possible. Hold for 15  
counts, then relax. This will stretch your quadriceps and hip muscles.  
INNER THIGH STRETCH  
Sit with the soles of your feet together and your knees outward. Pull your feet  
toward your groin area as far as possible. Hold for 15 counts, then relax. This  
will stretch your quadriceps and hip muscles.  
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Assembly Instructions  
7
The ALLIANCE TREADMILL is shipped in four pieces, please see assembly instructions below. After opening  
the box, remove any packing materials from the treadmill. Do not throw away any packing materials until the unit  
is working properly. Place the base on a clean, level surface. Make sure the electrical cord will easily reach an elec-  
trical outlet.  
Figure 1 To attach End cap:  
1) Place plastic end cap over exposed rear roller area.  
2) Align holes in plastic end cap with pre-drilled holes in frame.  
3) Loosely tighten each screw until all four screws are lined up.  
4) Tighten all four screws snugly.  
Figure 2 Assembly for main uprights  
1) Raise the console into an upright position. Loosely install both 3/4” buttonhead screws on each side of the  
upright. Install and tighten each 3 1/2” x 5/16” bolt (2) with washers from the bottom of the base frame  
through the upright lock (diag. 1).  
2) Now tighten the buttonhead screws securely from step 1.  
3) Install motor hood cover using 5/8” phillips head screws (8 screws).  
Be sure the treadmill is level to the floor. The rear feet can be adjusted to level the treadmill.  
Assembly is now complete!  
Figure 2  
Figure 1  
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Power Requirements  
8
IMPROPER CONNECTION OF THE EQUIPMENT GROUNDING CONNECTOR CAN  
RESULT IN A RISK OF AN ELECTRIC SHOCK. CHECK WITH A QUALIFIED ELEC-  
TRICIAN OR SERVICE MAN IF YOU ARE IN DOUBT AS TO WHETHER THE PROD-  
UCT IS PROPERLY GROUNDED. DO NOT MODIFY THE PLUG PROVIDED WITH  
THE PRODUCT IF IT WILL NOT FIT THE OUTLET. HAVE A PROPER OUTLET  
INSTALLED BY A QUALIFIED ELECTRICIAN.  
This treadmill can be seriously damaged by sudden voltage changes in your home’s electrical power.  
Voltage spikes, surges, and noise interference can result from weather conditions or from other appliances  
being turned on or off. To reduce the possibility of treadmill damage, always use a surge protector (not  
included) with your treadmill.  
Surge protectors can be purchased at most hardware stores. The manufacturer recommends a single out-  
let surge protector with UL 1449 rating as a Transient Voltage Surge Suppressor (TVSS) with UL sup-  
pressed voltage rating of 400V or less and an electrical rating of 120VAC, 15 amps.  
This treadmill must be grounded to reduce the risk of electrical shock. Grounding provides a path of  
least resistance for electric current should the treadmill malfunction. This treadmill comes with an electri-  
cal cord with an equipment-grounding conductor and a grounding plug. Always plug the power cord into  
a surge protector, and plug the surge protector into an appropriate outlet that is properly installed and  
grounded in accordance with all local codes and ordinances.  
This product is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug  
illustrated in the drawing below.  
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Console Functions and Descriptions  
9
CENTER BRICKYARD WINDOW  
TIME WINDOW  
CALORIE/DISTANCE WINDOW  
SPEED WINDOW  
INCLINE WINDOW  
There are five display windows on the control panel to provide feedback information.  
WORKOUT TIME/PACE WINDOW  
 TIME: Indicates elapsed time after pressing start in minutes and seconds  
(0-99 minutes, 0-59 seconds)  
 INTERVAL TIME: Indicates countdown in seconds to the next interval starting at 5 seconds and  
counting to 0 seconds  
 PACE: Indicates amount of time required to complete 1 mile at current speed.  
SPEED WINDOW  
 SPEED: Indicates MPH (miles per hour) or KMH (kilometer per hour) in .1 increments  
DISTANCE / CALORIES WINDOW  
 DISTANCE: Indicates Miles or Kilometers traveled in .01 increments up to 9.99 and .1 increments  
starting at 10.0  
 CALORIES: Indicates estimated calories used based on 150 lb. person at the indicated speed,  
incline, and time  
INCLINE WINDOW  
 INCLINE: Indicates incline in percent of grade 0-12% (ALL910HR) & 0-15% (ALL950HR-OB) in  
0.5 increments  
CENTER BRICKYARD WINDOW  
 Displays quarter mile track in Manual mode. Indicates position on track by a blink. In program  
mode, shows the change in speed profile across the interval range (1-10) and shows position with a  
blinking action.  
 In Program mode, the treadmill will display the name of the program selected This is shown on the  
left hand side of the window. In Manual mode, the LAP counter will appear in the top center of the  
window, counting each 1/4 mile lap in sequence of completion (1, 2, 3, etc.)  
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Program and Operating Instructions  
10  
STOP/START  
POWER  
PAUSE  
SPEED/TIME  
INCLINE  
ENTER  
QUICK START / MANUAL MODE  
 Plug into a surge protector outlet. Attach the Red Safety Key on to the treadmill console.  
 Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
 Press POWER button. There will be an eight (8) second delay after pressing the POWER button  
before data can be entered. The WORKOUT TIME window will flash.  
 Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the  
belt starts moving. Speed or incline may be adjusted by using the appropriate + (increase) or –  
(decrease) button.  
 To end your workout, press START/STOP button. Belt will gradually slow to zero.  
 To pause your workout, press PAUSE.  
 To re-start after pausing: Press the PAUSE button. WARNING: THE TREADMILL BELT  
WILL RESUME AT THE SPEED THE TREADMILL WAS MOVING BEFORE  
PAUSING.  
 Countdown Time, Preset Speed and/or Incline: Time, Speed, and Incline may be preset prior to get-  
ting started. After pressing the POWER button, the time window will blink. Use the SPEED + or –  
arrows to select your workout time, then press the ENTER PROGRAM button. The SPEED win-  
dow will now be flashing. Using the same + or – arrows, select the speed for your workout, then  
press ENTER PROGRAM. Now the INCLINE window will be flashing. Use the INCLINE + or –  
arrows to set your workout incline, then press ENTER PROGRAM. To start, press the  
START/STOP button.  
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Program and Operating Instructions  
11  
PROGRAM SELECTION DIODE LIGHTS  
START/STOP  
ENTER PROGRAM  
FAT BURN  
POWER  
SPEED  
PAUSE  
INCLINE  
WARM UP  
CROSS TRAINING  
USER PROGRAM  
CARDIO  
PROGRAM MODE  
Plug treadmill into a surge protector outlet. Attach the Red Safety Key on to the treadmill console.  
 Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
 Press POWER button. There will be an eight (8) second delay before data can be entered. The TIME  
window will flash.  
 There are four (4) pre-set and eight (8) semi-custom pre-set programs on the ALLIANCE treadmill. The  
treadmill includes FAT BURN, CARDIO, WARM-UP, and CROSS TRAINING programs. Select the pro-  
gram by pressing the appropriate button.  
 Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the belt  
starts moving.  

USER PROGRAMS There are two user programs that allow the user to customize speed and incline for  
each of the ten (10) intervals. Press the USER PROGRAM button once for U1 or twice for U2. The  
CALORIES/DISTANCE window will read U1. The TIME window should flash, but if it is not, press  
the PAUSE button. Use the SPEED/TIME + or - buttons to set your workout time, then press the  
ENTER PROGRAM button. The SPEED/TIME window will now be flashing. Using the same + or -  
arrows, select the speed for the first interval, then press ENTER PROGRAM. Now the INCLINE win-  
dow will now be flahing. Use the INCLINE + or - arrows to set the incline for the first interval, then  
press ENTER PROGRAM. Continue these steps for all ten intervals.  

CUSTOMIZING PROGRAMS in P1 and P2 Mode: Each pre-set program(Fat Burn, Cardio, Warm-  
up, Cross Training) can be customized in the P1 or P2 mode. After making the program selection, the  
Calorie window will read “OP”. The “OP” refers to “original program” and is preset. The program  
name you select will display in the diode light beside the program name. Press the same program button  
once more and the Calorie window will read P1. The “P1” mode is now accessed. You can now program  
the Time, Speed, and Incline in P1 mode, which will be saved for future workouts.  
1) The WORKOUT TIME window will blink. Use the SPEED + or – arrows to select your workout  
time. Press ENTER PROGRAM.  
2) The SPEED window will then blink. Use the same + or – arrows to select the speed for your work-  
out. Press ENTER PROGRAM.  
3) The INCLINE window will then blink. Use the INCLINE + or – arrows to set your workout incline.  
Press ENTER PROGRAM.  
To start, press the START/STOP button. To access P2 mode, press the selected program button three  
times (once for OP, twice for P1, three times for P2). Follow the above steps 1-3 to customize P2 settings.  
TO CHANGE A PREVIOUSLY PROGRAMMED P1, P2, or user program: Once you have pro-  
grammed the P1 or P2 modes, you will need to use the PAUSE button to change the program you previ-  
ously entered. For instance to change to a new setting in P1-FAT BURN, press the FAT BURN button  
twice to access P1. Then press the PAUSE button to get the WORKOUT TIME window to flash.  
Follow the directions above to continue to change the program.  

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Program Instructions Heart rate Mode  
12  
See page 13 for pictures and diagrams  
HEART RATE MONITOR MODE  
The treadmill may at any time be used in the Heart Rate Monitor Mode. If the signal from the chest  
strap is detected, heart rate BPM will be displayed in the INCLINE window. The incline will only be  
briefly displayed if manual or program changes are initiated. The Heart Rate program is designed to  
keep your heart at a desired amount of “beats per minute” by automatically adjusting the incline. For  
example, you have programmed in a desired heart rate of 125 BPM and your heart rate is only at 110  
BPM. If you are wearing the Heart Rate Transmitter, correctly the incline will automatically increase  
to intensify the work load, causing your heart rate to slowly climb to 125 BPM. The treadmill will  
attempt to maintain your target heart rate through adjustments to the incline for the remainder of  
your workout. In the same respect, if your heart rate is above your programmed amount of BPM’s,  
the incline will automatically decrease to lower your heart rate. You may at any time during the Heart  
Rate Program adjust/override the speed and/or the incline by simply pressing the correct correspon-  
ding button. You may also change your “Target Heart Rate” at any time by pressing the TARGET  
UP or TARGET DOWN button.  
HEART RATE PROGRAM OPERATION  
 Plug treadmill into a surge protector outlet. Attach the Red Safety Key on to the treadmill console.  
 Stand on the treadmill and straddle belt. Attach safety key clip to your clothes.  
 Press POWER button. Place the Heart Rate Transmitter strap across your chest and connect ends.  
(Make sure your skin is moist and the strap is snug for accurate transmission). At this time, if the dis-  
play is receiving a signal from the chest strap, the incline window will begin to settle on your current  
heart rate.  
 Press the HEART RATE CONTROL button to enter the electronics into the Heart Rate Program.  
The incline window will momentarily flash ‘125’, which is the default program target heart rate.  
 The WORKOUT TIME window will blink. Use the SPEED + or – arrows to select your workout  
time. Press ENTER PROGRAM.  
 The SPEED window will then blink. Use the same + or – arrows to select the speed for your work-  
out. Press ENTER PROGRAM.  
 The incline window (if receiving your heart rate accurately) will show current BPM, and the small red  
light labeled PULSE adjacent to the incline window, will be illuminated. (If the receiver is not receiv-  
ing an accurate reading, the incline window will be flashing - - - -).  
 To adjust the pre-set target heart rate press the TARGET +/TARGET– button then press the  
ENTER PROGRAM button.  
 Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the  
belt starts moving.  
 Press START/STOP button. Belt will begin to move after 4 seconds. Step on belt slowly after the  
belt starts moving.  
The small light at the top of the console labeled TARGET will be illuminated if you are at your tar-  
get. If you are not, the arrow shaped lights will illuminate and reflect if you are above or below your  
goal. If you are not within 25 BPM of your “Target heart rate” the program will not work. DO  
NOT STOP TO START OVER. Continue exercising and your heart rate will naturally increase. The  
program will continually monitor your heart rate and periodically adjust the incline up or down to  
increase or decrease the resistance thereby keeping you at your target zone. At the conclusion of the  
programmed time the TIME window will flash 00:00 and the CALORIES/DISTANCE window will  
continue to accumulate values. The treadmill will continue operation until the START/STOP button  
or the PAUSE button is pressed. Press the POWER button to turn off the treadmill.  
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Program Instructions Heart rate Mode  
13  
TARGET ARROWS  
WORKOUT TIME  
CALORIES/DISTANCE  
INCLINE WINDOW  
START/STOP  
ENTER PROGRAM  
TARGET DOWN  
TARGET UP  
POWER  
PAUSE  
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Program Profiles  
14  
SPEED  
SPEED  
12  
11  
10  
9
8
7
6
5
4
3
INCLINE  
12  
11  
10  
9
8
7
6
5
4
3
INCLINE  
2
1
2
1
1 2 3 4 5 6 7 8 9 1 0  
1 2 3 4 5 6 7 8 9 1 0  
The Fat Burn Program is  
designed to vary the treadmill  
elevation, while maintaining a  
constant walking belt speed.  
The Cardio Program is designed  
to vary the treadmill Speed, while  
maintaining a constant Elevation.  
SPEED  
12  
SPEED  
11  
10  
9
8
7
6
5
4
3
12  
11  
10  
9
8
7
6
5
4
3
INCLINE  
INCLINE  
2
1
2
1
1 2 3 4 5 6 7 8 9 1 0  
1 2 3 4 5 6 7 8 9 1 0  
The Warm Up Program is designed to gradually  
increase the treadmill Speed and Elevation in the first  
segment (warm up) and gradually decrease the treadmill  
Speed and Elevation in the last segment (cool down).  
This is also known as a Plateau program.  
The Cross Training Program is designed to  
control the walking belt speed and elevation  
inversely in alternating segments.  
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Belt Adjustment and Tension  
15  
WARNING! Do not overtighten rollers! This will cause premature  
roller bearing failure!  
Belt adjustment and tension performs two functions: adjustment  
for tension and centering. Your new treadmill comes pre-adjusted  
from the factory for tension and centering. Please follow the proce-  
dures below if the belt shifts to the left or right while walking:  
WALKING BELT IS SHIFTING TO THE LEFT (Diagram 1)  
First, turn treadmill on to run at 1 mph. Using the hex key provid-  
ed, turn the left rear roller adjustment bolt ¼ turn in the clockwise dir
tion. Next, run the treadmill at 2.5 mph. You should see the belt start
correct itself by moving back towards the center. Repeat the above pr
until the walking belt is centered. It may be necessary to set walking b
sion once you have completed this procedure if the belt feels like it is slipping  
while walking. Refer below to the “Walking Belt Slipping” instructions.  
WALKING BELT IS SHIFTING TO THE RIGHT (Diagram 2)  
First, turn the treadmill on to run at 1 mph. Using the hex key provided
the right rear roller adjustment bolt ¼ turn in the clockwise direction.  
Next, run the treadmill at 2.5 mph. You should see the belt start to cor
rect itself, moving back towards the center. Repeat the above proce-  
dure until the walking belt is centered. It may be necessary to set  
walking belt tension once you have completed this procedure if the  
belt feels like it is slipping while walking. Refer below to the “Walking  
Belt Slipping” instructions.  
WALKING BELT IS SLIPPING DURING USE (Diagram 3)  
First, unplug the power cord from the surge protector. Using the hex k
provided, turn both left and right rear roller adjustment bolts the same dis-  
tance, usually a ¼ turn in the clockwise direction. Plug the power cord back  
into the surge protector and run the treadmill at 2.5 mph. You should now  
walk on the belt to determine if the belt is still slipping. Repeat the above pro-  
cedure until the walking belt is not slipping. The tension should  
be just tight enough not to slip.  
 Turning the hex key counter clockwise brings the rear rollers  
and belt towards you.  
 Turning the hex key clockwise pushes the rear roller and belt aw
form you.  
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Change Miles per hour to Kilometers per hour  
16  
Your treadmill will operate in British Units (miles per hour) or International Units (kilometers per hour).  
All treadmills are calibrated at the factory for British Units (miles per hour). To change the display to  
read in kilometers, follow the steps described here:  
1) Turn power OFF on the console. (Do not unplug treadmill) Attach the magnet safety key to the con-  
sole.  
2) Activate the calibration mode switch by inserting the eraser end of a pencil into the opening in the  
backside of the console (see diagram below).  
3) Depressing the calibration mode switch ONCE; CL11 should appear in the TIME window.  
4) Pressing the SPEED +/- button will activate your choice.  
5) To accept the setting, press the POWER button.  
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Troubleshooting Guide  
17  
Treadmill will not start.  
1 Is the Safety Key inserted into the treadmill Console?  
2 Make sure the power cord is plugged into a surge protector, the surge protector is plugged into a  
properly grounded outlet, and the surge protector is turned on. (Refer to “Power Requirements” on  
page 8)  
3 Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has  
tripped. Wait five minutes and then press the switch back in.  
4 Check the house electrical breaker box and the circuit breaker for the room where the treadmill is  
located. If it has tripped, reset or have an electrician replace the breaker in home.  
5 Have an electrician check for inadequate voltage at the outlet.  
Treadmill loses power during use.  
1 Check the circuit breaker located on the front of the treadmill. If the switch protrudes, it has  
tripped. Wait five minutes and then press the switch back in.  
2 Check the house electrical breaker box and the circuit breaker for the room where the treadmill is  
located. If it has tripped, reset or have an electrician replace the breaker in home.  
3 If the treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.  
Treadmill walking belt slows during use.  
1 Check to make sure the treadmill is securely plugged into an UL-listed surge protector, rated at 15  
amps, with a 14-gauge cord of five feet or less and the surge protector is securely plugged into the  
outlet.  
2 If treadmill still will not operate, please call Keys Technical Service at (888) 340-0482.  
Treadmill walking belt slips or is not centered on rear roller.  
1 Refer to “Belt Adjustment and Tension” section on page 15.  
2 Need help? Call Keys Technical Service at (888) 340-0482.  
Treadmill Error Messages.  
Your treadmill is equipped with a software package that enables error messages to be displayed when  
there is a problem. To avoid possible damage to the treadmill and the possibility of injury, do  
not operate the treadmill until the problem is corrected. Call Keys Technical Service at  
(888) 340-0482.  
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Parts & Diagrams  
18  
ALL910HR  
05-0043  
05-0043  
04-0020  
24-0174  
09-0020  
03-0015  
06-0159  
12-0022  
06-0145  
06-0079  
12-0033  
04-0004  
06-0158  
24-0214  
ALL950HR-OB  
05-0046  
1
2
3
4
5
6
7
8
Left Side Extrusion Rail  
Right Side Extrusion Rail  
Treadmill Belt  
Front Roller Assembly  
Rear Roller  
Treadmill Deck  
End Cap (L/R)  
Elevation Motor (acuator)  
Bottom Motor Pan  
Small Fan  
05-0046  
04-0029  
24-0106  
09-0009  
03-0017  
06-0042/43  
12-0026  
9
06-0041  
06-0071  
12-0013  
04-0023  
06-0040  
24-0214  
10  
11  
12  
13  
Motor  
Poly V Belt  
Motor Hood Cover Top  
15&16 Console Assembly  
Please review the following drawing below to familiarize yourself with the listed parts. This man-  
ual covers several treadmills, so the one pictured below may not be identical to your particular  
model.  
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Alliance 910HR and 950HROB Treadmills manfactured by KEYS FITNESS PRODUCTS, LP – LIMITED WARRANTY  
PLEASE CONSULT YOUR PHYSICIAN BEFORE USING THIS PRODUCT.  
This Limited Warranty applies in the United States and Canada to products manufactured or distributed by Keys Fitness Products, LP (“Keys”) under the  
ALLIANCE brand name. The warranty period to the original purchaser is (lifetime) on the frame, (10) years on the motor, (5) years on the walking belt, and deck, (3)  
years on parts, and (1) year labor. This warranty does not cover wear and tear, only manufacturer defects for the periods specified.  
Keys warrants that the Product you have purchased for non-commercial, personal, family, or household use from Keys or from an authorized Keys reseller  
is free from defects in materials or workmanship under normal use during the warranty period. Your sales receipt, showing the date of purchase of the Product, is your  
proof of the date of purchase. This warranty only extends to you, the original purchaser. It is not transferable to anyone who subsequently purchases the Product from  
you. It excludes expendable parts. This Limited Warranty becomes VALID ONLY if the treadmill is assembled/installed by a Keys Fitness authorized dealer/technician  
unless otherwise authorized by Keys Fitness in writing (if anyone other than a Keys Fitness authorized dealer/technician assembles a Keys Fitness treadmill the  
warranty will be void unless accompanied by written authorization by Keys Fitness). Select models do not require assembly, and the original purchaser  
During the warranty period Keys will at no additional charge, repair or replace (at Keys’ option) the part or product if it becomes defective, malfunctions, or  
otherwise fails to conform with this Limited Warranty under normal non-commercial, personal, family or household use. In repairing the Product, Keys may replace  
defective parts, or at the option of Keys, serviceable used parts that are equivalent to new parts in performance. All exchanged parts and Products replaced under this  
warranty will become the property of Keys. Keys reserves the right to change manufacturers of any part to cover any existing warranty.  
To obtain warranty service, you must contact a Keys authorized service technician or Keys Fitness at our phone numbers located in this manual. Any parts  
determined to be defective must be returned to Keys to obtain warranty service. You must prepay any shipping charges, export taxes, custom duties and taxes, or any  
other charges associated with transportation of the parts or Product. In addition, you are responsible for insuring any parts or Product shipped or returned. You  
assume the risk of loss during shipment. You must present Keys with proof-of-purchase documents (including the date of purchase). Any evidence of alteration,  
erasing or forgery of proof-of-purchase documents will be cause to void this Limited Warranty.  
This warranty does not extend to any product not purchased from Keys or from an authorized Keys reseller. This Limited Warranty does not extend to any  
Product that has been damaged or rendered defective; (a) as a result of accident, misuse, or abuse; (b) by the use of parts not manufactured or sold by Keys; (c) by  
modification of the Product or normal wear and tear; (d) operation on incorrect power supplies; or (e) as a result of service by anyone other than Keys, or an authorized  
Keys warranty service provider. Product on which the serial number has been defaced or removed is not eligible for warranty service. Should any Product be  
submitted for warranty service be found ineligible therefore, an estimate of repair cost will furnished and the repair will be made if requested by you upon Keys’ receipt  
of payment or acceptable arrangements for payment.  
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, KEYS MAKES NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED  
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYS EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS  
LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. NEITHER KEYS  
NOR ANY OF ITS AFFILIATES SHALL BE RESPONSIBLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW  
LONG AN IMPLIED WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR  
EXCLUSION MAY NOT APPLY TO YOU. This Limited Warranty gives you specific legal rights and you may also have other rights that mayvaryfrom state to state. This  
is the onlyexpress warrantyapplicable to Keys-branded products. Keys neither assumes nor authorizes anyone to assume for it any other express warranty.  
PLEASE SEND IN THE ATTACHED WARRANTY CARD WITHIN TEN (10) DAYS OF PURCHASE TO REGISTER YOUR  
TREADMILL WITH KEYS FITNESS PRODUCTS, LP. MADE IN THE USA. Thank you for your business! PLEASE MAIL  
WARRANTY CARD TO: KEYS FITNESS PRODUCTS, PO BOX 551239, DALLAS, TX 75355.  
KEYS FITNESS TREADMILL WARRANTY REGISTRATION  
TELEPHONE  
LAST  
M.I.  
FIRST  
ADDRESS  
CITY  
APT. NO.  
ZIP  
STATE  
DATE OF PURCHASE  
SERIAL NO.  
MODEL NO.  
How important are each feature:  
Least Most  
Unique Features  
Horsepower  
Warranty  
Price  
Look/Design  
Folding Feature  
Other Comments:  
_______________  
Where did you learn about treadmills?  
TV____ Radio____ Friend____  
Name of store or company where  
purchased:  
_______________  
_______________  
_______________  
In Store Display____ Salesperson___  
Print ad/flyer____ Internet______  
How do you plan to use the treadmill?  
Walk____ Run_____ Both_____  
Who will use the treadmill?  
Male____ Female_____ Both_____  
Why did you purchase a treadmill?  
KEYS FITNESS respects the rights of your privacy. Our  
company will not sell or distribute to others the information  
above. This information is used to track our product  
quality and to contact you in the event of a product safety  
concern. It may be used to offer you future Keys products  
only through the mail. Please check here if wish not to  
receive any additional information on Keys products.  
Dr.’s Orders____ Loose Weight____  
In-home convenience____  
Improve Cardiovascular Fitness___  
Safety from outdoors____  
How many family members? _____  
AGE:  
15-24____ 25-34____  
35-44____ 45-54____  
55-64____ 65 +_____  
Other __________________________  
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