Kenmore Refrigerator kenmore User Manual
Use & Care Guide  
English  
Models: 795.7032*  
Bottom Freezer Refrigerator  
* = color number  
P/N MFL63264261  
Sears Brands Management Corporation  
www.kenmore.com  
www.sears.com  
Sears Canada Inc.  
Toronto, Ontario, Canada M5B 2C3  
www.sears.ca  
®
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WARRANTY  
REFRIGERATOR WARRANTY  
®
Kenmore Limited Warranty  
When this appliance is installed, operated and maintained according to all supplied  
instructions, the following warranty coverage applies. To arrange for warranty service,  
call 1-800-4-MY-HOME® (1-800-469-4663).  
• For one year from the date of purchase, free repair will be provided if any non-consumable part of this  
appliance fails due to defects in material or workmanship. If the appliance is ever used for other than  
private family purposes, this coverage applies for only 90 days from the purchase date.  
• For ten years from the date of purchase, the linear compressor of this appliance is warranted against  
any defects in material or workmanship. A new linear compressor will be supplied free of charge. You  
are responsible for the labor cost of installation after the first year from the date of purchase. If the  
appliance is ever used for other than private household purposes, this coverage applies for only two  
years from the purchase date.  
This warranty covers only defects in material and workmanship, and will NOT pay for:  
1. Consumable parts that can wear out from normal use, including but not limited to filters, belts, light  
bulbs, and bags.  
2. A service technician to instruct the user in correct product installation, operation or maintenance.  
3. A service technician to clean or maintain this product.  
4. Damage to or failure of this product if it is not installed, operated or maintained according to all  
instructions supplied with the product.  
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its  
intended purpose.  
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils  
other than those recommended in all instructions supplied with the product.  
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.  
Disclaimer of implied warranties; limitation of remedies  
Customer’s sole and exclusive remedy under this limited warranty shall be product repair as provided  
herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose,  
are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or  
consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or  
consequential damages, or limitation on the duration of implied warranties of merchantability or fitness, so  
these exclusions or limitations may not apply to you.  
This warranty applies only while this appliance is used in the United States or Canada.  
This warranty gives you specific legal rights, and you may also have other rights which vary from state  
to state.  
Sears Brands Management Corporation, Hoffman Estates, IL 60179  
Sears Canada Inc., Toronto, Ontario, Canada M5B 2C3  
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PROTECTION AGREEMENTS  
• Power surge protection against electrical damage due  
Master Protection Agreements  
to power fluctuations.  
Congratulations on making a smart purchase. Your new  
Kenmore® product is designed and manufactured for  
years of dependable operation. But like all products,  
it may require preventive maintenance or repair from  
time to time. That’s when having a Master Protection  
Agreement can save you money and aggravation.  
• $250 Food Loss Protection annually for any food  
spoilage that is the result of mechanical failure of any  
covered refrigerator or freezer.  
• Rental reimbursement if repair of your covered  
product takes longer than promised.  
The Master Protection Agreement also helps extend  
the life of your new product. Here’s what the  
Agreement* includes:  
• 25% discount off the regular price of any non-covered  
repair service and related installed parts.  
• Parts and labor needed to help keep products  
operating properly under normal use, not just defects.  
Our coverage goes well beyond the product warranty.  
No deductibles, no functional failure excluded from  
coverage—real protection.  
Once you purchase the Agreement, a simple phone call  
is all that it takes to schedule service. You can call at  
any time day or night, or schedule a service appointment  
online.  
The Master Protection Agreement is a risk free purchase.  
If you cancel for any reason during the product warranty  
period, we will provide a full refund or a prorated refund  
anytime after the product warranty period expires.  
Purchase your Master Protection Agreement today!  
• Expert service by a force of more than 10,000  
authorized Sears service technicians, which means  
someone you can trust will be working on your product.  
• Unlimited service calls and nationwide service, as  
often as you want us, whenever you want us.  
Some limitations and exclusions apply.  
• “No-lemon” guarantee – replacement of your covered  
product if four or more product failures occur within  
twelve months.  
For prices and additional information in the  
U.S.A. call 1-800-827-6655.  
* Coverage in Canada varies on some items. For full  
details call Sears Canada at 1-800-361-6665.  
• Product replacement if your covered product can’t be  
fixed.  
Sears Installation Service  
• Annual Preventive Maintenance Check at your request  
For Sears professional installation of home appliances,  
garage door openers, water heaters, and other major  
home items, in the U.S.A. or Canada call  
1-800-4-MY-HOME®.  
– no extra charge.  
• Fast help by phone – we call it Rapid Resolution  
– phone support from a Sears representative on all  
products. Think of us as a “talking owner’s manual.”  
PRODUCT RECORD  
In the space below, record the date of purchase, model and serial number of your product. You will find the model and  
serial number printed on an identification label located on the interior liner of the refrigerator compartment. Have these  
items of information available whenever you contact Sears concerning your product.  
Model No.___________________  
Serial No.___________________  
Date of Purchase ___________________  
Save these instructions and attach your sales receipt for future reference.  
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IMPORTANT SAFETY INSTRUCTIONS  
BASIC SAFETY PRECAUTIONS  
This guide contains many important safety messages. Always read and obey all safety messages.  
This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill  
or hurt you or others, or cause damage to the product.  
All safety messages will be preceded by the safety alert symbol and the hazard  
signal word DANGER, WARNING or CAUTION. These words mean:  
You will be killed or seriously injured if you do not follow instructions.  
DANGER  
You can be killed or seriously injured if you do not follow instructions.  
WARNING  
Indicates an imminently hazardous situation which, if not avoided,  
may result in minor or moderate injury, or product damage.  
CAUTION  
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen  
if the instructions are not followed.  
WARNING  
To reduce the risk of fire, electric shock, or personal  
injury when using your product, basic safety precautions  
should be followed, including the following.  
• DO NOT store or use gasoline or other flammable  
vapors and liquids in the vicinity of this or any other  
appliance.  
Read all instructions before using this appliance.  
• DO NOT allow children to climb, stand, or hang on the  
refrigerator doors or shelves in the refrigerator. They  
could damage the refrigerator and seriously injure  
themselves.  
• NEVER unplug your refrigerator by pulling on the  
power cord. Always grip the plug firmly and pull it  
straight out from the outlet.  
• Immediately repair or replace all power cords that  
have become frayed or otherwise damaged. Do not  
use a cord that shows cracks or abrasion damage  
along its length or at either the plug or connector end.  
• Keep fingers out of pinch point areas; clearances  
between the doors and cabinets are necessarily small.  
Be careful closing doors when children are in the area.  
• Unplug your refrigerator before cleaning or making  
• Do not modify or extend the power cord length. It  
any repairs.  
could cause electric shock or fire.  
NOTE: It is strongly recommended that any service be  
performed by a qualified technician.  
• When moving your refrigerator away from the wall, be  
careful not to roll over or damage the power cord.  
SAVE THESE INSTRUCTIONS  
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WARNING  
• Before replacing a burned-out or broken light bulb,  
unplug the refrigerator or turn off power at the circuit  
breaker or fuse box in order to avoid contact with a live  
wire filament. (A burned-out light bulb may break when  
being replaced exposing the wire filament.)  
• DO NOT touch the automatic ice making mechanism  
while the refrigerator is plugged in.  
• DO NOT refreeze frozen foods which have thawed  
completely. The United States Department of  
Agriculture in Home and Garden Bulletin No. 69 says:  
…You may safely refreeze frozen foods that have  
thawed if they still contain ice crystals or if they are  
still cold—below 39°F (4°C).  
NOTE: Some models have LED interior lighting and  
service should be performed by a qualified technician.  
WARNING: Setting either or both controls to the OFF  
position does not remove power to the light circuit.  
…Thawed ground meats, poultry or fish that have any  
off-odor or off-color should not be refrozen and should  
not be eaten. Thawed ice cream should be discarded.  
If the odor or color of any food is poor or questionable,  
dispose of it. The food may be dangerous to eat.  
• When you are finished, reconnect the refrigerator to  
the electrical source and reset the controls (Thermostat,  
Refrigerator Control, and or Freezer Control, depending  
on the model) to the desired setting.  
Even partial thawing and refreezing reduces the  
eating quality of foods, particularly fruits, vegetables  
and prepared foods. The eating quality of red meats  
is affected less than that of many other foods. Use  
refrozen foods as soon as possible to save as much of  
their quality as you can.  
• This refrigerator must be properly installed in  
accordance with the Attention Installer Instructions that  
were taped to the front of the refrigerator.  
• After your refrigerator is in operation, do not touch the  
cold surfaces in the freezer compartment when hands  
are damp or wet. Skin may adhere to the extremely cold  
surfaces.  
SAVE THESE INSTRUCTIONS  
DANGER: RISK OF CHILD ENTRAPMENT  
Junked or abandoned refrigerators are dangerous, even  
BEFORE YOU THROW AWAY  
YOUR OLD REFRIGERATOR  
OR FREEZER:  
if they are sitting for only a few days. If you are getting  
rid of your old refrigerator, please follow the instructions  
at right to help prevent accidents (child entrapment and  
suffocation).  
• Take off the doors.  
• Leave the shelves in place so that  
children may not easily climb inside.  
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CFC/HCFC DISPOSAL  
Your old refrigerator may have a cooling system  
If you are throwing away your old refrigerator, make  
sure the refrigerant is removed for proper disposal  
by a qualified technician. If you intentionally release  
refrigerant, you may be subject to fines and imprisonment  
under provisions of environmental legislation.  
that used CFCs or HCFCs (chlorofluorocarbons or  
hydrochlorofluorocarbons). CFCs and HCFCs are  
believed to harm stratospheric ozone if released to the  
atmosphere. Other refrigerants may also cause harm to  
the environment if released to the atmosphere.  
ELECTRICAL & GROUNDING REQUIREMENTS  
IMPORTANT: Please read carefully.  
USE OF EXTENSION CORDS  
TO CONNECT ELECTRICITY  
Because of potential safety hazards under certain  
conditions, the use of an extension cord is not  
recommended. However, if you still elect to use an  
extension cord, it is absolutely necessary that it be a UL-  
listed (USA), 3-wire grounding type appliance extension  
cord having a grounding type plug and outlet, and that  
the electrical rating of the cord be 15 amperes (minimum)  
and 120 volts.  
WARNING  
Electrical Shock Hazard  
FOR PERSONAL SAFETY, this appliance must be  
properly grounded. Have the wall outlet and the circuit  
checked by a qualified electrician to make sure the  
outlet is properly grounded.  
Use of an extension cord will increase the clearance  
needed for the back of the refrigerator.  
3-prong  
grounding type  
wall receptacle  
3-prong  
grounding  
plug  
Ensure proper  
ground exists  
before use.  
RECOMMENDED GROUNDING METHOD  
The refrigerator should always be plugged into its own  
individual properly grounded electrical outlet rated for  
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.  
This provides the best performance and also prevents  
overloading house wiring circuits which could cause a fire  
hazard from overheated wires. It is recommended that a  
separate circuit serving only this appliance be provided.  
Use a receptacle that cannot be turned off with a switch  
or pull chain. Do not use an extension cord.  
Where a standard two-prong wall outlet is encountered,  
it is your personal responsibility and obligation to have  
it replaced with a properly grounded three-prong wall  
outlet.  
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PARTS AND FEATURES  
A
B
K
E
D
F
C
D
J
M
D
L
G
H
I
Use this page to become more familiar with the parts and features of your refrigerator.  
NOTE: This guide covers several different models. The refrigerator you have purchased may have some or all of the  
items listed below. The locations of the features shown below may not match your model.  
A
B
C
D
E
I
J
Pullout Drawer  
Durabase Divider  
Dairy Bin  
Water Tank Cover  
Articulating Mullion  
Refrigerator Light  
Water Filter  
Adjustable Door Bins  
Fixed Door Bins  
Ice Bin  
K
L
Ice Compartment  
Door  
M
Refrigerator Shelves  
F Ice Compartment  
(Icemaker and Ice Bin)  
Humidity Controlled Crisper  
G
Glide ‘N’ Serve  
H
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REFRIGERATOR INSTALLATION  
WARNING  
Excessive Weight Hazard:  
WARNING  
Excessive Weight Hazard:  
Use two or more people to move and install the  
refrigerator. Failure to do so can result in back or  
other injury.  
Your refrigerator is heavy. When moving the  
refrigerator for cleaning or service, be sure to protect  
the floor. Always pull the refrigerator straight out when  
moving it. Do not wiggle or walk the refrigerator when  
trying to move it, as floor damage could occur.  
UNPACKING YOUR REFRIGERATOR  
Remove tape and any temporary labels from your  
refrigerator before using. Do not remove any warning-  
type labels, the model and serial number label, or  
the Tech Sheet that is located under the front of the  
refrigerator, behind the base grille.  
WARNING  
Explosion Hazard:  
Keep flammable materials and vapors, such as  
gasoline, away from the refrigerator. Failure to do so  
can result in fire, explosion, or death.  
To remove any remaining tape or glue, rub the area  
briskly with your thumb. Tape or glue residue can also be  
easily removed by rubbing a small amount of liquid dish  
soap over the adhesive with your fingers. Wipe with warm  
water and dry.  
Do not use sharp instruments, rubbing alcohol, flammable  
fluids, or abrasive cleaners to remove tape or glue. These  
products can damage the surface of your refrigerator.  
Refrigerator shelves are installed in the shipping position.  
Please reinstall shelves according to your individual  
storage needs.  
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REFRIGERATOR INSTALLATION  
BASE GRILLE INSTALLATION  
INSTALLATION (continued)  
To remove the base grille:  
1) Open the Freezer Drawer. (Drawer not shown for  
clarity.)  
2) Once the drawer is open, and there is suffcient  
clearance, remove the screws on the top of the  
cover.  
1. To avoid noise and vibration, the unit must be leveled  
and installed on a solidly constructed floor. If required,  
adjust the leveling legs to compensate for unevenness  
of the floor. The front should be slightly higher than  
the rear to aid in door closing. Leveling legs can be  
turned easily by tipping the cabinet slightly. Turn the  
leveling legs to the left to raise the unit or to the right to  
lower it. (See LEVELING AND DOOR ALIGNMENT.)  
To replace the base grille:  
Place the cover into position and then insert and  
tighten the screws..  
NOTE: Installing on carpeting, soft tile surfaces,  
a platform or weakly supported structure is not  
recommended.  
2. Install this appliance in an area where the temperature  
is between 55°F (13°C) and 110°F (43°C). If the  
temperature around the appliance is too low or high,  
cooling ability may be adversely affected.  
3. Select a place where a water supply can be easily  
connected for the automatic icemaker.  
PRIOR TO USE  
NOTE: The water pressure must be between 20 and  
120 psi on models without a water filter and between  
40 and 120 psi on models with a water filter.  
1. Clean your refrigerator thoroughly and wipe off all  
dust that accumulated during shipping.  
4. Too small of a distance from adjacent items may  
result in lowered freezing capability and increased  
electricity consumption charges. Allow at least 24  
inches (61 cm) in front of the refrigerator to open the  
doors and at least 2 inches (5.08 cm) between the  
back of the refrigerator and the wall.  
2. Install accessories such as ice cube bin, drawers,  
shelves, etc., in their proper places. They are packed  
together to prevent possible damage during shipment.  
3. Allow your refrigerator to run for at least two to three  
hours before putting food in it. Check the flow of  
cold air in the freezer compartment to ensure proper  
cooling. Your refrigerator is now ready for use.  
INSTALLATION  
The refrigerator should always be plugged into its own  
individual properly grounded electrical outlet rated for  
115 Volts, 60 Hz, AC only, and fused at 15 or 20 amperes.  
This provides the best performance and also prevents  
overloading house wiring circuits which could cause a fire  
hazard from overheated wires. It is recommended that a  
separate circuit serving only this appliance be provided.  
WARNING  
Shock Hazard:  
To reduce the risk of electric shock, do not install the  
refrigerator in a wet or damp area.  
2” (5.08 cm)  
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REFRIGERATOR INSTALLATION  
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow  
opening. If it is necessary to remove the handles, follow the directions below.  
HOW TO REMOVE REFRIGERATOR  
DOOR HANDLE  
Mounting  
Fasteners  
NOTE: Handle appearance may vary from  
illustrations on this page.  
Set Screw  
Removing Refrigerator Handle  
Loosen the set screws with a 3/32 in. Allen  
wrench and remove the handle.  
NOTE: If the handle mounting fasteners need  
to be tightened or removed, use a ¼ in. Allen  
wrench.  
Allen  
Wrench  
HOW TO REPLACE REFRIGERATOR  
DOOR HANDLE  
NOTE: Handle appearance may vary from  
illustrations on this page.  
Replacing Refrigerator Door Handle  
Place the handle on the door by fitting  
the handle footprints over the mounting  
fasteners and tightening the set screws  
with a 3/32 in Allen wrench.  
Mounting  
Fasteners  
NOTE: If the handle mounting fasteners  
need to be tightened or removed, use a  
¼ in. Allen wrench.  
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REFRIGERATOR INSTALLATION  
NOTE: Removing the doors is always recommended when it is necessary to move the refrigerator through a narrow  
opening. If it is necessary to remove the handles, follow the directions below.  
HOW TO REMOVE FREEZER DOOR HANDLE  
NOTE: Handle appearance may vary from illustrations on  
this page.  
Removing Freezer Drawer Handle  
Loosen the set screws located on the lower side of  
the handle with a ꢀ in. Allen wrench and remove the  
handle.  
NOTE: If the handle mounting fasteners need to be  
tightened or removed, use a ¼ in. Allen wrench.  
HOW TO REPLACE FREEZER DOOR HANDLE  
NOTE: Handle appearance may vary from illustrations on  
this page.  
Replacing Freezer Drawer Handle  
Place the handle on the door by fitting the handle  
footprints over the mounting fasteners and tightening  
the set screws with a ꢀ in. Allen wrench.  
NOTE: If the handle mounting fasteners need to be  
tightened or removed, use a ¼ in. Allen wrench.  
WARNING  
When taking apart or assembling the refrigerator or  
freezer handle:  
• Grasp the handle tightly to avoid dropping it.  
Dropping the handle could cause personal injury or  
damage to the floor or handle.  
• Do not swing the handle towards people or animals  
after taking apart the handle.  
• Insert the bracket hole of the handle into the stopper  
bolt of the door exactly, and then assemble the set  
screws to fix the handle.  
• Check if there’s any gap between the door and  
handle after fixing the handle.  
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REFRIGERATOR INSTALLATION  
CAUTION: Before you begin, remove food and bins  
from the doors.  
REMOVING AND REPLACING  
REFRIGERATOR DOORS  
(1)  
(2)  
WARNING  
Excessive Weight Hazard:  
Use two or more people to remove and install the  
refrigerator doors. Failure to do so can result in back or  
other injury.  
(3)  
(5)  
(4)  
(6)  
(7)  
WARNING  
(8)  
Electrical Shock Hazard  
1. Open the door. Remove the top hinge cover screw (1).  
Lift up the cover (2).  
2. Remove the cover.  
3. Pull out the tube (3).  
4. Disconnect all wire harnesses (4).  
5. Remove the grounding screw (5).  
• Disconnect the electrical supply to the refrigerator  
before installing. Failure to do so could result in  
serious injury or death.  
• Do not put hands, feet or other objects into the air  
vents or bottom of the refrigerator. You may be  
injured or receive an electrical shock.  
6. Rotate hinge lever (6) counterclockwise. Lift the top  
hinge (7) free of the hinge lever latch (8).  
CAUTION: When lifting the hinge free of the latch,  
be careful that the door does not fall forward.  
7. Lift the door from the middle hinge pin and remove the  
door.  
To remove the left refrigerator door:  
On the back of the refrigerator, pull the water tube out of  
the collet fitting on the connector by pressing the fitting  
release ring (see picture below).  
8. Place the door, inside facing up, on a non-scratching  
surface.  
To remove the right refrigerator door:  
(2)  
(1)  
(3)  
(4)  
(5)  
1. Open the door. Remove the top hinge cover screw (1).  
Lift up the cover (2).  
2. Remove the cover.  
3. Rotate the hinge lever (3) clockwise. Lift the top hinge  
(4) free of the hinge lever latch (5).  
CAUTION: When lifting the hinge free of the latch, be  
careful that the door does not fall forward.  
4. Lift the door from the middle hinge pin and remove  
the door.  
5. Place the door, inside facing up, on a non-scratching  
surface.  
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REFRIGERATOR INSTALLATION  
Reinstalling the Refrigerator Door  
Left Door  
Right Door  
1. Lower the door onto middle hinge pin (9).  
2. Fit top hinge (4) over hinge lever latch (5) and into  
place. Rotate lever (3) counterclockwise to secure  
hinge.  
3. Hook the tabs on right side of hinge cover (2) under  
the edge of the top hinge (4) and position the cover in  
place. Insert and tighten the cover screw (1).  
1. Lower the door onto middle hinge pin (10).  
2. Fit top hinge (7) over hinge lever latch (8) and into  
place. Rotate lever (6) clockwise to secure hinge.  
3. Install the grounding screw (5) and connect the two  
wire harnesses (4).  
4. Push the water tube (3) located at the top of the left  
door into the hole beside the left hinge on the top of  
the cabinet until it exits through the back.  
5. Insert the water supply tube (3) into the connector until  
you see only one scale mark. Fully insert the tube over  
⅝ in. (15 mm).  
(2)  
(1)  
6. Hook tabs on left side of hinge cover (1) under the  
edge of the top hinge (7) and position the cover in  
place. Insert and tighten the cover screw (1).  
(3)  
(4)  
(5)  
(1)  
(2)  
(3)  
(5)  
(4)  
(6)  
(7)  
(8)  
(10)  
(9)  
CAUTION  
Collet  
Tube  
After inserting, pull the tube to  
make sure that it is secure and  
reinsert the clip.  
Scale Mark  
Clip  
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REFRIGERATOR INSTALLATION  
HOW TO REMOVE THE FREEZER DRAWER  
2
Remove the screws  
of the rail on both sides.  
WARNING: Use two or more people to remove and  
install the freezer drawer. Failure to do so can result in  
back or other injury.  
2
Pull the drawer open to full extension. Remove the  
1
lower basket  
system.  
by lifting the basket from the rail  
1
Grasp the drawer on each side and pull it up to  
separate it from the rails.  
Press the tabs on each of the rail covers and lift them  
up to separate from the rail assembly.  
With both hands, hold the center bar and push it in to  
allow both rails to slide in simultaneously.  
CAUTION: Do not hold the handle when removing or  
replacing the drawer. The handle may come off and it  
could cause personal injury.  
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REFRIGERATOR INSTALLATION  
HOW TO REPLACE THE FREEZER DRAWER  
NOTE: Make sure that the left and right rail covers are  
With both hands, pull out the center bar until the rail  
is fully extended.  
attached to the correct rails. See picture below.  
Right Rail  
Cover  
Left Rail  
Cover  
Hook the door support into the rail tabs on both sides.  
1
With the drawer pulled out to full extension, insert the  
lower basket  
in the rail assembly.  
4
2
4
Lower the drawer into its final position and tighten the  
screws  
.
3
3
WARNING: If the Durabase divider is removed, there is  
enough open space for children or pets to crawl inside.  
To prevent accidental child and pet entrapment or  
suffocation risk, DO NOT allow them to touch or go  
near the freezer drawer.  
Align the tabs on the covers with the assembly holes  
on each rail and snap the rail covers in place to  
secure.  
WARNING: DO NOT step or sit down on freezer  
drawer.  
Assembly Hole  
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REFRIGERATOR INSTALLATION  
2. Open both doors again and check to make sure that  
they close easily. If the doors do not close easily, tilt  
the refrigerator slightly more to the rear by turning  
both leveling legs to the left. It may take several more  
turns, and you should turn both leveling legs the same  
amount.  
LEVELING AND DOOR ALIGNMENT  
Leveling  
After installing, plug the refrigerator’s power cord into a  
3-prong grounded outlet and push the refrigerator into the  
final position.  
Your refrigerator has two front leveling legs—one on the  
right and one on the left. Adjust the legs to alter the tilt  
from front-to-back or side-to-side. If your refrigerator  
seems unsteady, or you want the doors to close more  
easily, adjust the refrigerator’s tilt using the instructions  
below:  
NOTE: Your refrigerator is uniquely designed with  
two fresh food doors. Either door can be opened or  
closed independently of the other. You may have to  
exert slight pressure on the doors to get them to close  
completely.  
Door Alignment  
NOTE: Tools Required: 11/16” wrench or flat blade  
screwdriver.  
Both the left and right refrigerator doors have an  
adjustable nut, located on the bottom hinge, to raise and  
lower them to align properly.  
1. Turn the leveling leg to the left to raise that side of  
the refrigerator or to the right to lower it. It may take  
several turns of the leveling leg to adjust the tilt of the  
refrigerator.  
If the space between your doors is uneven, follow the  
instructions below to align the doors evenly:  
Use the wrench (included with the Use & Care Guide) to  
turn the nut in the door hinge to adjust the height. To the  
right to raise or to the left to lower the height.  
NOTE: Having someone push backward against the top of  
the refrigerator takes some weight off of the leveling legs.  
This makes it easier to adjust the legs.  
17  
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USING YOUR REFRIGERATOR  
SETTING THE CONTROLS  
NOTE: When changing control settings, wait 24 hours  
before making additional adjustments. The controls are set  
correctly when milk or juice is as cold as you would like  
and when ice cream is firm. If the temperature in either  
compartment is too cold or too warm, change the setting  
one increment at a time. Wait 24 hours for the change to  
stabilize before adjusting again.  
AIRFLOW  
The refrigerator control functions as the thermostat for the  
entire appliance (refrigerator and freezer sections). The  
colder the setting, the longer the compressor will run to  
keep the temperature colder. The freezer control adjusts  
the cold air flow from the freezer to the refrigerator.  
Setting the freezer control to a lower temperature keeps  
more cold air in the freezer compartment to make it  
colder.  
Cold air circulates from the freezer to the fresh food  
section and back again through air vents in the wall  
dividing the two sections. Be sure not to block vents while  
packing your refrigerator. Doing so will restrict airflow  
and may cause the refrigerator temperature to become  
too warm or cause interior moisture buildup. (See air flow  
diagram below.)  
Dispenser  
• Press the Ice/Water  
Select button to select  
eitherWater, Cubed  
Ice or Crushed Ice. The  
selected option will  
illuminate.  
• Some dripping may  
occur after dispensing.  
Hold your cup beneath  
the dispenser for a few seconds after dispensing to  
catch all of the drops.  
NOTE: The dispenser will not work if any door is left open  
or if the control lock is engaged.  
CAUTION: The control display is operated by  
touch. Excessive moisture on the display may cause a  
malfunction. Please keep the display clean and dry.  
Ultra Ice  
• When you press the Ice button, the Ultra Ice graphic  
will illuminate in the display and will continue for 24  
hours. The function will automatically shut off after 24  
hours.  
• You can stop this function manually by touching the  
button one more time.  
• This function increases both ice making and freezing  
capabilities.  
Temperature  
Water Filter Reset  
When the water filter indicator turns on, you have to  
change the water filter. After changing the water filter,  
press and hold the Water Filter Reset button for three  
seconds to turn the indicator light off. You need to change  
the water filter approximately every six months.  
• The Refrigerator Temp Control ranges from 33°F to  
46°F (0°C to 8°C). Press the refrigerator temp button  
to cycle through the available temperature settings one  
increment at a time.  
• The Freezer Temp Control range is from -6°F to 8°F  
(-21°C to -13°C). Press the freezer temp button to  
cycle through the available temperature settings one  
increment at a time.  
18  
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USING YOUR REFRIGERATOR  
Energy Saver  
Articulating Mullion  
The Energy Saver function disables the mullion heater  
located on the refrigerator door in order to conserve  
electricity. Press and hold the Energy Saver button for 3  
seconds to activate or deactivate this function.  
This feature is a metal strip attached to the left door that  
articulates (rotates) 90 degrees as the door is closed,  
forming a mullion (base) for the left and right door  
gaskets to seal against.  
NOTE: Discontinue using the Energy Saver function if  
CAUTION: To reduce the risk of scratching the door  
or breaking the door mullion, please make sure that the  
refrigerator door mullion is always folded in.  
excessive moisture begins to collect on the door mullion.  
Control Lock  
• When power is initially connected to the refrigerator,  
the Lock function is off.  
• If you want to activate the Lock function to lock other  
buttons, press and hold the Control Lock button for  
three seconds or more. The Control Lock icon will  
display and the Lock function is now enabled.  
• When the Lock function is activated, no other buttons  
will work. The dispenser pad is also deactivated.  
• To disable the Lock function, press and hold the Control  
Lock button for approximately three seconds.  
Temperature Mode Switch Function (°F <->°C)  
If you want to convert °F to °C or vice versa, press and  
hold the Freezer Temp and Refrigerator Temp buttons at  
the same time for approximately five seconds.  
Demo Mode (For Store Use Only)  
The Demo Mode disables all cooling in the refrigerator  
and freezer sections to conserve energy while on display  
in a retail store. When activated, OFF will display on the  
control panel.  
Door Alarm  
• When power is connected to the refrigerator, the door  
alarm is initially set to ON. When you press the Door  
Alarm button, the display will change to OFF and the  
Door Alarm function will deactivate.  
• When either the refrigerator or the freezer door is left  
open for more than 60 seconds, the alarm tone will  
sound to let you know that the door is open.  
• When you close the door, the door alarm will stop.  
To deactivate:  
With either refrigerator door opened, press and hold  
the Refrigerator Temp and Ultra Ice buttons at the same  
time for five seconds. The control panel will beep and the  
temperature settings will display to confirm that Demo  
Mode is deactivated. Use the same procedure to activate  
the Demo Mode.  
19  
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USING YOUR REFRIGERATOR  
IN-DOOR ICE BIN  
2. To remove the in-door ice bin, grip the front handle,  
slightly lift the lower part, and slowly pull out the bin  
as shown.  
CAUTION  
Keep hands and tools out of the ice compartment door  
and dispenser chute. Failure to do so may result in  
damage or personal injury.  
The icemaker will stop producing ice when the in-door ice  
bin is full. If you need more ice, empty the ice bin into the  
extra ice bin in the freezer compartment. During use, the  
ice can become uneven causing the icemaker to misread  
the amount of ice cubes and stop producing ice. Shaking  
the ice bin to level the ice within it can reduce this problem.  
NOTE: Storing cans or other items in the ice bin will  
damage the icemaker.  
Keep the ice compartment door closed tightly. If the ice  
compartment door is not closed tightly, the cold air in the  
ice bin will freeze food in the refrigerator compartment.  
This could also cause the icemaker to stop producing ice.  
3. To reinstall the in-door ice bin, slightly slant the  
bin during replacement to avoid contact with the  
icemaker.  
NOTE: If the ON/OFF switch on the icemaker is set to  
OFF for an extended period of time, it is recommended to  
empty the ice bin.  
CAUTION  
When handling the  
ice bin, keep hands  
away from the  
icemaker tray area to  
avoid personal injury.  
4. Avoid touching the ice-detecting sensor when  
replacing the ice bin. See the label on the ice  
compartment door for details.  
1. Pull or push the door handle to open or close the ice  
compartment.  
Ice-detecting  
sensor  
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USING YOUR REFRIGERATOR  
AUTOMATIC ICEMAKER  
WARNING  
Ice is made in the automatic icemaker and sent to the  
dispenser. The icemaker will produce 70-210 cubes in  
a 24-hour period, depending on freezer compartment  
temperature, room temperature, number of door openings  
and other operating conditions.  
Personal Injury Hazard  
DO NOT place fingers or hands on the automatic ice  
making mechanism while the refrigerator is plugged in.  
• It takes about 12 to 24 hours for a newly installed  
refrigerator to begin making ice. Wait 72 hours for full  
ice production to occur.  
• Ice making stops when the in-door ice bin is full. When  
full, the in-door ice bin holds approximately 6 to 8 (12-  
16 oz) glasses of ice.  
Icemaker  
• To turn off the automatic icemaker, set the icemaker  
switch to OFF (O). To turn on the automatic icemaker,  
set the switch to ON (I).  
• The water pressure must be between 20 and  
120 psi (140 and 830 kPa) on models without a water  
filter and between 40 and 120 psi (280 and 830 kPa)  
on models with a water filter to produce the normal  
amount and size of ice cubes.  
• Foreign substances or frost on the ice-detecting sensor  
can interrupt ice production. Make sure the sensor area  
is clean at all times for proper operation.  
Power  
Switch  
Ice-detecting  
Sensor  
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USING YOUR REFRIGERATOR  
AUTOMATIC ICEMAKER (continued)  
CAUTION  
WHEN YOU SHOULD SET THE ICEMAKER  
POWER SWITCH TO OFF (O)  
• The first ice and water dispensed may include particles  
or odor from the water supply line or the water tank.  
• When the water supply will be shut off for several  
hours.  
• Throw away the first few batches of ice. This is also  
necessary if the refrigerator has not been used for a  
long time.  
• When the ice bin is removed for more than one or two  
minutes.  
• When the refrigerator will not be used for several days.  
• Never store beverage cans or other items in the ice  
bin for the purpose of rapid cooling. Doing so may  
damage the icemaker or the containers may burst.  
NOTE: The ice bin should be emptied when the  
icemaker ON/OFF switch is turned to the OFF position.  
• If discolored ice is dispensed, check the water filter  
and water supply. If the problem continues, contact a  
Sears or other qualified service center. Do not use the  
ice or water until the problem is corrected.  
NORMAL SOUNDS YOU MAY HEAR  
• The icemaker water valve will buzz as the icemaker fills  
with water. If the power switch is in the ON (I) position,  
it will buzz even if it has not yet been hooked up to  
water. To stop the buzzing, move the power switch to  
OFF (O).  
• Keep children away from the dispenser. Children may  
play with or damage the controls.  
• The ice passage may become blocked with frost if only  
crushed ice is used. Remove the frost that accumulates  
by removing the ice bin and clearing the passage with  
a rubber spatula. Dispensing cubed ice can also help  
prevent frost buildup.  
NOTE: Keeping the power switch in the ON (I) position  
before the water line is connected can damage the  
icemaker.  
• You will hear the sound of cubes dropping into the bin  
• Never use thin crystal glass or crockery to collect ice.  
Such containers may chip or break resulting in glass  
fragments in the ice.  
and water running in the pipes as the icemaker refills.  
• Dispense ice into a glass before filling it with water  
or other beverages. Splashing may occur if ice is  
dispensed into a glass that already contains liquid.  
PREPARING FOR VACATION  
Set the icemaker power switch to OFF (O) and shut off  
the water supply to the refrigerator.  
• Never use a glass that is exceptionally narrow or  
deep. Ice may jam in the ice passage and refrigerator  
performance may be affected.  
NOTE: The ice bin should be emptied anytime the  
icemaker ON/OFF switch is turned to the OFF (O)  
position.  
• Keep the glass at a proper distance from the ice outlet.  
A glass held too close to the outlet may prevent ice  
from dispensing.  
If the ambient temperature will drop below freezing, have  
a qualified technician drain the water supply system to  
prevent serious property damage due to flooding caused  
by ruptured water lines or connections.  
• To avoid personal injury, keep hands out of the ice  
door and passage.  
• Never remove the dispenser cover.  
• If ice or water dispenses unexpectedly, turn off the  
water supply and contact Sears Home Service at  
1-800-4-MY HOME®.  
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USING YOUR REFRIGERATOR  
FOOD STORAGE GUIDE  
STORING FROZEN FOOD  
Wrap or store food in the refrigerator in airtight and  
moisture-proof material unless otherwise noted. This  
prevents food odor and taste transfer throughout the  
refrigerator. For dated products, check date code to  
ensure freshness.  
NOTE: Check a freezer guide or a reliable cookbook  
for further information about preparing food for  
freezing or food storage times.  
Freezing  
Your freezer will not quick-freeze a large quantity of  
food. Do not put more unfrozen food into the freezer  
than will freeze within 24 hours (no more than 2 to 3  
lbs. of food per cubic foot of freezer space). Leave  
enough space in the freezer for air to circulate around  
packages. Be careful to leave enough room at the  
front so the door can close tightly.  
Items  
How to  
Butter or  
margarine  
Keep opened butter in a covered  
dish or closed compartment.  
When storing an extra supply,  
wrap in freezer packaging and  
freeze.  
Storage times will vary according to the quality and  
type of food, the type of packaging or wrap used  
(how airtight and moisture-proof) and the storage  
temperature. Ice crystals inside a sealed package are  
normal. This simply means that moisture in the food  
and air inside the package have condensed, creating  
ice crystals.  
Cheese  
Milk  
Store in the original wrapping  
until you are ready to use it. Once  
opened, rewrap tightly in plastic  
wrap or aluminum foil.  
Wipe milk cartons. For best  
storage, place milk on interior  
shelf, not on door shelf.  
NOTE: Allow hot foods to cool at room temperature  
for 30 minutes, then package and freeze. Cooling hot  
foods before freezing saves energy.  
Store in original carton on interior  
shelf, not on door shelf.  
Eggs  
Fruit  
Packaging  
Successful freezing depends on correct packaging.  
When you close and seal the package, it must not  
allow air or moisture in or out. If it does, you could  
have food odor and taste transfer throughout the  
refrigerator and could also dry out frozen food.  
Do not wash or hull the fruit  
until it is ready to be used. Sort  
and keep fruit in its original  
container, in a crisper, or store in a  
completely closed paper bag on a  
refrigerator shelf.  
Packaging recommendations:  
• Rigid plastic containers with tight-fitting lids  
• Straight-sided canning/freezing jars  
• Heavy-duty aluminum foil  
Remove store wrapping and trim  
or tear off bruised and discolored  
areas. Wash in cold water and  
drain. Place in plastic bag or  
plastic container and store in  
crisper.  
Leafy  
vegetables  
• Plastic-coated paper  
• Non-permeable plastic wraps  
• Specified freezer-grade self-sealing plastic bags  
Follow package or container instructions for proper  
freezing methods.  
Vegetables  
with skins  
(carrots,  
Place in plastic bags or plastic  
container and store in crisper.  
Do not use  
• Bread wrappers  
• Non-polyethylene plastic containers  
• Containers without tight lids  
• Wax paper or wax-coated freezer wrap  
• Thin, semi-permeable wrap  
peppers)  
Fish  
Store fresh fish and shellfish in  
the freezer section if they are not  
being consumed the same day of  
purchase. It is recommended to  
consume fresh fish and shellfish the  
same day purchased.  
CAUTION: Do not keep beverage cans or plastic  
food containers in the freezer compartment. They may  
break or burst if they freeze.  
Leftovers  
Cover leftovers with plastic wrap,  
aluminum foil, or plastic containers  
with tight lids.  
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USING YOUR REFRIGERATOR  
REFRIGERATOR SECTION  
WATER DISPENSER  
WATER TRAY  
Press down on either of the front corners to remove  
the tray.  
To dispense cold water, push on the dispenser switch  
with a glass.  
NOTE: There is no drain beneath the tray. You may  
need to empty the tray of any liquid that collects in it.  
NOTE: The dispenser is equipped with a light that  
turns on when the dispenser pad is engaged.  
Dispenser Switch  
Push  
Some dripping may occur after dispensing. Hold your  
cup beneath the dispenser for a few seconds after  
dispensing to catch all of the drops.  
WARNING: Do not put your  
fingers up the ice chute opening.  
Doing so can result in severe injury.  
CAUTION: Do not dispense ice  
into fine china or crystal glasses.  
China or crystal can break.  
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USING YOUR REFRIGERATOR  
REFRIGERATOR SHELVES  
HUMIDITY CONTROLLED CRISPER  
The shelves in your refrigerator are adjustable to meet  
The crispers provide fresher tasting fruit and vegetables by  
your individual storage needs. Your model may have glass letting you easily control humidity inside the drawer.  
or wire shelves.  
You can control the amount of humidity in the moisture-  
sealed crispers by adjusting the control to any setting  
Adjusting the shelves to fit different heights of items will  
make finding the exact item you want easier. Doing so will between VEGETABLE and FRUIT.  
also reduce the amount of time the refrigerator door is  
• VEGETABLE keeps moist air in the crisper for best  
open which will save energy.  
storage of fresh, leafy vegetables.  
IMPORTANT: Do not clean glass shelves with warm water  
while they are cold. Shelves may break if exposed to  
sudden temperature changes or impact.  
• FRUIT lets moist air out of the crisper for best storage  
of fruit.  
CAUTION: Glass shelves are heavy. Use special care  
when removing them.  
Adjusting Shelves (Cantilever)  
Remove shelves from the shipping position and replace  
shelves in the position you want.  
To remove a shelf—Tilt up the front of the shelf in the  
1
2
direction of  
the shelf out.  
and lift it in the direction of . Pull  
Removing and installing the humidity controlled crisper  
1. To remove, pull the drawer out to full extension.  
2. Lift the front of the crisper up, then pull it straight out.  
3. To install, slightly tilt up the front, insert the drawer into  
the frame and push it back into place.  
To reinstall a shelf—Tilt the front of the shelf up and  
guide the shelf hooks into the slots at a desired height.  
Then, lower the front of the shelf so that the hooks  
drop into the slots.  
Removing the glass  
1. Lift up the glass under the crisper cover.  
2. Pull the glass up and out.  
NOTE: Pantry drawer not shown for clarity.  
CAUTION: Make sure that shelves are level from one  
side to the other. Failure to do so may result in the shelf  
falling or spilling food.  
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USING YOUR REFRIGERATOR  
DOOR BIN  
FREEZER SECTION  
DURABASE  
The door bins are removable for easy cleaning and  
adjustment.  
1. To remove the Durabase, push it to the back as much  
as possible. Tilt up the front of the Durabase and pull  
straight out.  
1. To remove the bin, simply lift the bin up and pull  
straight out.  
2. To replace the bin, slide it in above the desired support 2. To replace, insert the Durabase in the rail assembly.  
and push down until it snaps into place.  
NOTE: Some bins may vary in appearance and will  
only fit in one location.  
1
2
DURABASE DIVIDER  
The Durabase divider allows you to organize the  
Durabase area into sections. It can be adjusted from side  
to side to accommodate items of different sizes.  
DAIRY BIN  
1. To remove the dairy bin, simply lift it and pull straight  
out.  
2. To replace the dairy bin, slide it into place and push  
down until it stops.  
WARNING: If the Durabase divider is removed, there is  
enough open space for children or pets to crawl inside.  
To prevent accidental child and pet entrapment or  
suffocation risk, DO NOT allow children or pets to  
touch or go near the drawer.  
NOTE: The dairy bin will only fit in the top space on the  
right-hand door.  
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WATER FILTER  
WATER FILTER  
It is recommended that you replace the water filter:  
• Approximately every six  
months.  
• Rotate the water filter up into  
position and close the cover.  
The cover will click when closed  
correctly.  
• When the water filter indicator  
turns on.  
• When the water dispenser  
output decreases.  
• When the ice cubes are smaller  
than normal.  
1. Remove the old water filter.  
• Lower or remove the top left  
shelf to allow the water filter to  
rotate all the way down.  
3. After the water filter is replaced, dispense 2.5  
gallons (9 liters) of water (flush for approximately  
5 minutes) to remove trapped air and contaminates  
from the system. Do not dispense the entire 2.5  
gallon (9 liter) amount continuously. Depress and  
release the dispenser pad for cycles of 30 seconds  
ON and 60 seconds OFF.  
• Press the push button to open the  
water filter cover.  
NOTE: Replacing the water filter  
causes a small amount of water  
(around 1 oz. or 25 cc) to drain.  
Place a cup under the front end of  
the water filter cover to collect  
any leaking water. Hold the water  
filter upright, once it is removed, to  
prevent any remaining water from  
spilling out of the water filter.  
4. Water Filter Bypass Plug  
Keep the water filter  
bypass plug. You MUST  
use the water filter bypass  
plug when a replacement  
Water Filter  
Bypass Plug  
water filter cartridge is  
• Pull the water filter downward  
and pull out. Make sure  
not available.  
to rotate the filter down  
completely before pulling it out  
of the manifold hole.  
CAUTION: DO NOT operate refrigerator without  
water filter or water filter plug installed.  
NOTE: To purchase a replacement water filter (part  
number: ADQ36006102) visit a Sears store or call  
1-800-4-MY-HOME®. Also, you may order on-line at:  
www.sears.com/partsdirect.  
2. Replace with a new water filter.  
• Take the new water filter out of its packing and remove  
the protective cover from the o-rings. With water filter  
tabs in the horizontal position, push the new water filter  
into the manifold hole until it stops.  
27  
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WATER FILTER  
Performance Data Sheet  
The concentration of the indicated substances in water entering the system was reduced to a concentration less than or  
equal to the permissible limit for water leaving the system as specified in NSF/ANSI Standard 42 and Standard 53.  
System tested and certified by NSF International against NSF/ANSI Standard 42 and Standard 53 for the  
reduction of substances listed below.  
Average  
Product Water Product Water  
Concentration  
Max Permissible  
Average  
Influent  
NSF specified Challenge Avg %  
NSF Reduction NSF Test  
Contaminant Reduction  
Concentration  
Reduction  
Requirements  
Report  
Concentration  
Chlorine Taste and Odor  
2.1 mg/L  
2.0 mg/L ± 10%  
97.2%  
0.06 mg/L  
N/A  
≥ 50%  
J-00049247  
J-00049282  
Nominal Particulate Class I, ,  
5,600,000  
pts/mL  
At least 10,000 particles/mL  
98.7%  
73,000 pts/ml  
N/A  
N/A  
≥85%  
≥0.5 to < 1.0 μm  
107 to 108 MFL; fibers greater  
than 10 μm in length  
Asbestos  
190 MFL  
>99%  
< 1 MFL  
≥99%  
J-0004928  
Atrazine  
0.0094 mg/L  
0.016 mg/L  
0.08 mg/L  
0.009 mg/L ± 10%  
0.015 mg/L ± 10%  
0.08 mg/L ± 10%  
0.002 mg/L ± 10%  
0.225 mg/L ± 10%  
0.015 mg/L ± 10%  
0.210 mg/L ± 10%  
0.15 mg/L ± 10%  
94.7%  
96.7%  
98.1%  
98.2%  
99.8%  
93%  
0.00005 mg/L  
0.005 mg/L  
0.002 mg/L  
0.00004 mg/L  
0.0005 mg/L  
0.001 mg/L  
0.009 mg/L  
0.001 mg/L  
0.001 mg/L  
0.0002 mg/L  
0.0006 mg/L  
<1 cyst/L  
0.003 mg/L  
0.005 mg/L  
0.04 mg/L  
0.0002 mg/L  
0.075 mg/L  
0.003 mg/L  
0.07 mg/L  
0.010 mg/L  
0.010 mg/L  
0.002 mg/L  
0.002 mg/L  
N/A  
N/A  
N/A  
J-00049293  
J-00049300  
J-00049294  
J-00051975  
J-00049298  
J-00049302  
J-00049284  
J-00051974  
J-00049277  
J-00053886  
J-00051972  
J-00049281  
Benzene  
Carbofuran  
Lindane  
N/A  
0.002 mg/L  
0.22 mg/L  
N/A  
P-Dichlorobenzene  
Toxaphene  
N/A  
0.014 mg/L  
0.213 mg/L  
0.150 mg/L  
0.150 mg/L  
0.0059 mg/L  
0.0058 mg/L  
120,000 cysts/L  
N/A  
2,4-D  
95.2%  
>99.3%  
>99.3%  
96.1  
N/A  
Lead pH @6.5  
Lead pH @8.5  
Mercury @ pH 6.5  
Mercury @ pH 8.5  
Cyst*  
N/A  
0.15 mg/L ± 10%  
N/A  
0.006 mg/L ± 10%  
0.006 mg/L ± 10%  
Minimum 50,000 cysts/L  
N/A  
90.1  
N/A  
99.99%  
≥99.95%  
* Based on the use of Cryptosporidium parvum oocysts  
28  
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WATER FILTER  
Application Guidelines/Water Supply Parameters  
WARNING  
To reduce the risk associated with ingestion of  
contaminants: Do not use with water that is  
microbiologically unsafe or of unknown quality  
without adequate disinfection before and after of the  
system. Systems certified for cyst reduction may be  
used on disinfected water that may contain filterable  
cysts. EPA Establishment Number 10350-MN-005  
Service Flow  
Water Supply  
0.5 gpm (1.9 lpm)  
Potable Water  
Water Pressure  
Water Temperature  
40-120 psi (138 - 827 kPa)  
33°F - 100°F (0.6°C - 38°C)  
It is essential that the manufacturer’s recommended  
installation, maintenance and water filter replacement  
requirements be carried out for the product to perform as  
advertised.  
NOTE: While the testing was performed under standard  
laboratory conditions, actual performance may vary.  
CAUTION  
To reduce the risk associated with property damage  
due to water leakage:  
For estimated costs of replacement elements, please call  
1-800-469-4663 (part number: ADQ36006102) or visit  
our website at: www.sears.com/partsdirect  
3M is a trademark of 3M Company.  
NSF is a trademark of NSF International.  
© 2009 3M Company. All rights reserved.  
• Read and follow the Water Filter instructions before  
installation and use of this system.  
• Installation and use MUST comply with all state and  
local plumbing codes.  
• Do not install if water pressure exceeds 120 psi (827  
kPa). Contact a plumbing professional if you are  
uncertain of how to check your water pressure.  
• Do not install where water hammer conditions may  
occur. If water hammer conditions exist, you must  
install a water hammer arrester. Contact a plumbing  
professional if you are uncertain of how to check for  
this condition.  
• Do not install on hot water supply lines.  
The maximum operating water temperature of this  
water filter system is 100°F (38°C).  
• Protect water filter from freezing. Do not operate  
refrigerator in ambient conditions below 55°F  
(12.7°C). Drain water filter when storing unit in  
temperatures below 40°F (4.4°C).  
• The disposable water filter must be replaced every  
six months, at the rated capacity, or if a noticeable  
reduction in flow rate occurs.  
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WATER FILTER  
State of California  
Department of Public Health  
WaterTreatment Device  
Certificate Number  
09- 2019  
Date Issued: December 15, 2009  
Sears Roebuck and Co.  
Manufacturer:  
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section  
116830 of the Health and Safety Code for the following health related contaminants:  
Microbiological Contaminants and Turbidity  
Inorganic/Radiological Contaminants  
Cysts  
Asbestos  
Lead  
Mercury  
Organic Contaminants  
2,4-D Reduction  
Atrazine  
Benzene  
Carbofuran  
Lindane  
p-Dichlorobenzene  
Toxaphene  
200 gal  
Rated Service Capacity:  
0.5 gpm  
Rated Service Flow:  
Conditions of Certification:  
30  
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CARE AND CLEANING  
INSIDE WALLS (allow freezer to warm up so  
the cloth will not stick)  
WARNING  
To help remove odors, you can wash the inside of the  
refrigerator with a mixture of baking soda and warm  
water. Mix 2 tablespoons of baking soda to 1 quart of  
water (26 g soda to 1 liter water.) Be sure the baking soda  
is completely dissolved so it does not scratch the surfaces  
of the refrigerator.  
Explosion Hazard  
Use non-flammable cleaner. Failure to do so can result  
in fire, explosion, or death.  
CAUTION: While cleaning the inside, do not spray  
water.  
DOOR LINERS AND GASKETS  
Use a clean sponge or soft cloth and a mild detergent  
in warm water. Do not use cleaning waxes, concentrated  
detergents, bleaches, or cleaners containing petroleum on  
plastic refrigerator parts.  
Both the refrigerator and freezer sections defrost  
automatically; however, clean both sections about once a  
month to prevent odors. Wipe up spills immediately.  
GENERAL CLEANING TIPS  
PLASTIC PARTS (Covers and Panels)  
• Unplug refrigerator or disconnect power.  
• Remove all removable parts, such as shelves, crispers,  
etc. Refer to sections in Using Your Refrigerator for  
removal instructions.  
• Use a clean sponge or soft cloth and a mild detergent  
in warm water. Do not use abrasive or harsh cleaners.  
• Hand wash, rinse and dry all surfaces thoroughly.  
• Plug in refrigerator or reconnect power.  
Use a clean sponge or soft cloth and a mild detergent  
in warm water. Do not use window sprays, abrasive  
cleansers, or flammable fluids. These can scratch or  
damage the material.  
CONDENSER COILS  
Use a vacuum cleaner with  
an attachment to clean the  
condenser cover and vents.  
Do not remove the panel  
covering the condenser  
coil area.  
EXTERIOR  
Waxing external painted metal surfaces helps provide  
rust protection. Do not wax plastic parts. Wax painted  
metal surfaces at least twice a year using appliance wax  
(or auto paste wax). Apply wax with a clean, soft cloth.  
For products with a stainless steel exterior, use a clean  
sponge or soft cloth and a mild detergent in warm water.  
Do not use abrasive or harsh cleaners. Dry thoroughly  
with a soft cloth.  
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CARE AND CLEANING  
POWER INTERRUPTIONS  
LIGHT BULB REPLACEMENT  
1. If the power will be out for 24 hours or less, keep all  
refrigerator doors closed to help foods stay cold and  
frozen.  
WARNING  
Electrical Shock Hazard  
Before replacing a Compartment Lamp, either unplug  
the refrigerator or turn off power at the circuit breaker  
or fuse box.  
2. If the power will be out for more than 24 hours, remove  
all frozen food and store it in a frozen food locker.  
WHEN YOU GO ON VACATION  
If you choose to leave the refrigerator on while you are  
away, follow these steps to prepare your refrigerator  
before you leave.  
NOTE: The refrigerator and freezer compartment  
lights have LED interior lighting, and service should be  
performed by a qualified technician.  
1. Use up any perishables and freeze other items.  
2. Turn off the icemaker and empty the ice bin.  
CHANGE FREEZER COMPARTMENT LIGHT BULB  
1. Unplug refrigerator power cord form outlet.  
2. Remove the screw using a Phillips screwdriver.  
3. Grasp the light cover and pull the cover downward.  
If you choose to turn the refrigerator off before you leave,  
follow these steps.  
1. Remove all food from the refrigerator.  
2. Depending on your model, set the thermostat control  
(refrigerator control) to OFF. See the Setting the  
Controls section.  
CAUTION: Make sure that the bulb is cool to  
the touch.  
3. Clean the refrigerator, wipe it and dry well.  
4. Rotate the bulb counterclockwise to remove.  
5. Replace with a new 60-watt appliance bulb.  
6. Insert tabs on back of cover into slots in freezer  
ceiling. Push cover up to snap front into place.  
4. Tape rubber or wood blocks to the tops of both doors  
to prop them open far enough for air to get in. This  
stops odor and mold from building up.  
WHEN YOU MOVE  
7. Tighten the screw using a Phillips screwdriver.  
When you are moving your refrigerator to a new home,  
follow these steps to prepare it for the move.  
1. Remove all food from the refrigerator and pack all  
frozen food in dry ice.  
2. Unplug the refrigerator.  
3. Clean, wipe and dry thoroughly.  
4. Take out all removable parts, wrap them well and  
tape them together so they do not shift and rattle  
during the move. Refer to the Using your Refrigerator  
section for removable instructions.  
5. Depending on the model, raise the front of the  
refrigerator so it rolls easier OR screw in the leveling  
legs all the way so they do not scrape the floor. See  
the Door Closing section.  
6. Tape the doors shut and tape the power cord to the  
refrigerator cabinet.  
When you get to your new home, put everything back and  
refer to the Refrigerator Installation section for preparation  
instructions.  
32  
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CONNECTING THE WATER LINE  
BEFORE YOU BEGIN  
WHAT YOU WILL NEED  
• Copper Tubing, ¼ in. outer  
diameter, to connect the refrigerator  
to the water supply. Be sure both  
ends of the tubing are cut square.  
This water line installation is not covered by the  
refrigerator warranty. Follow these instructions carefully to  
minimize the risk of expensive water damage.  
Water hammer (water banging in the pipes) in house  
plumbing can cause damage to refrigerator parts and can  
lead to water leakage or flooding. Call a qualified plumber  
to correct water hammer before installing the water supply  
line to the refrigerator.  
• To determine how much tubing you  
need: measure the distance from the water valve on the  
back of the refrigerator to the water supply pipe. Then,  
add 8 feet (2.4 m). Be sure there is sufficient extra tubing  
(about 8 feet [2.4 m] coiled into 3 turns of about 10 in.  
[25 cm] diameter) to allow the refrigerator to move out  
from the wall after installation.  
CAUTION: To prevent burns and product damage, only  
connect the refrigerator water line to a cold water supply.  
If you use your refrigerator before connecting the water  
line, make sure the icemaker power switch is in the OFF (O)  
position.  
• Power drill.  
• ½ in. or adjustable wrench.  
• Flat blade and Phillips head screwdrivers.  
CAUTION: Do not install the icemaker tubing in areas  
where temperatures fall below freezing.  
• Two ¼ in. outer diameter  
compression nuts and  
WATER PRESSURE  
2 ferrules (sleeves) to  
A cold water supply. The water pressure must be between  
20 and 120 psi (140 and 830 kPa) on models without a  
water filter and between 40 and 120 psi (280 and 830  
kPa) on models with a water filter.  
connect the copper tubing  
to the shutoff valve and the  
refrigerator water valve.  
• If your existing copper water  
line has a flared fitting at the  
end, you will need an adapter  
(available at plumbing supply  
stores) to connect the water line  
to the refrigerator OR you can  
cut off the flared fitting with  
a tube cutter and then use a  
compression fitting.  
If a reverse osmosis water filtration system is connected  
to your cold water supply, this water line installation is not  
covered by the refrigerator warranty. Follow the following  
instructions carefully to minimize the risk of expensive water  
damage.  
If a reverse osmosis water filtration system is connected  
to your cold water supply, the water pressure to the reverse  
osmosis system needs to be a minimum of 40 to 60 psi (2.8  
kgf/cm2 ~ 4.2 kgf/cm2, less than 2.0~3.0 sec. to fill a cup  
of 7 oz capacity).  
• Shutoff valve to connect  
to the cold water line. The  
If the water pressure from the reverse osmosis system is less  
than 21 psi or 1.5 kgf/cm2 (takes more than 4.0 sec to fill a  
cup of 7 oz capacity):  
shutoff valve should have a water inlet with a minimum  
inside diameter of 5/32 in. at the point of connection  
to the COLD WATER LINE.  
Saddle-type shutoff valves  
are included in many water  
supply kits. Before purchasing,  
make sure a saddle-type  
valve complies with your local  
plumbing codes.  
• Check to see if the sediment filter in the reverse osmosis  
system is blocked. Replace the filter if necessary.  
• Allow the storage tank on the reverse osmosis system to  
refill after heavy usage.  
• If the issue concerning water pressure from reverse  
osmosis remains, call a licensed, qualified plumber.  
NOTE: A Self Piercing Saddle Type Water Valve should  
not be used.  
• All installations must be in accordance with local  
plumbing code requirements.  
CAUTION: Wear eye protection during installation to  
prevent injury.  
WARNING  
Electrical Shock Hazard  
When using any electrical device (such as a power  
drill) during installation, be sure the device is battery  
powered, double insulated or grounded in a manner  
that will prevent the hazard of electric shock.  
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CONNECTING THE WATER LINE  
INSTALLATION INSTRUCTIONS  
Install the shutoff valve on the nearest frequently used  
drinking water line.  
5. TIGHTEN THE PIPE CLAMP  
Tighten the clamp screws until the sealing washer  
begins to swell.  
NOTE: Do not overtighten clamp or you may crush the  
1. SHUT OFF THE MAIN WATER SUPPLY  
Turn on the nearest faucet to relieve the pressure on  
the line.  
tubing.  
Washer  
Inlet End  
Pipe Clamp  
2. CHOOSE THE VALVE LOCATION  
Choose a location for the valve  
Clamp Screw  
that is easily accessible. It is best to  
connect into the side of a vertical  
water pipe. When it is necessary to  
connect into a horizontal water pipe,  
make the connection to the top or  
side, rather than at the bottom, to  
avoid drawing off any sediment from the water pipe.  
6. ROUTE THE TUBING  
Route the tubing between the cold water line and the  
refrigerator.  
Route the tubing through a hole drilled in the wall  
or floor (behind the refrigerator or adjacent base  
cabinet) as close to the wall as possible.  
NOTE: Be sure there is sufficient extra tubing (about  
8 feet coiled into 3 turns of about 10 in. diameter) to  
allow the refrigerator to move out from the wall after  
installation.  
3. DRILL THE HOLE FOR THE VALVE  
Drill a ¼ in. hole in the water pipe using a sharp bit.  
Remove any burrs resulting from  
drilling the hole in the pipe. Be  
careful not to allow water to  
drain into the drill. Failure to  
drill a ¼ in. hole may result  
in reduced ice production or  
smaller cubes.  
7. CONNECT THE TUBING TO THE VALVE  
Place the compression nut and ferrule (sleeve) for  
copper tubing onto the end of the tubing and connect  
it to the shutoff valve. Make sure the tubing is fully  
inserted into the valve. Tighten the compression nut  
securely.  
NOTE: The hookup line cannot be white, plastic  
tubing. Licensed plumbers must use only copper  
tubing NDA tubing #49595 or 49599 or Cross Link  
Polyethylene (PEX) tubing.  
4. FASTEN THE SHUTOFF VALVE  
Fasten the shutoff valve to the cold water pipe with  
the pipe clamp.  
Saddle-Type  
Shutoff Valve  
Compression Nut  
Pipe Clamp  
Packing Nut  
Outlet Valve  
Ferrule (sleeve)  
Vertical Cold  
Water Pipe  
Saddle-Type  
Shutoff Valve  
NOTE: Commonwealth of Massachusetts Plumbing  
Codes 248CMR shall be adhered to. Saddle valves are  
illegal and their use is not permitted in  
NOTE: Commonwealth of Massachusetts Plumbing  
Codes 248CMR shall be adhered to. Saddle valves are  
illegal and use is not permitted in Massachusetts.  
Consult with your licensed plumber.  
Massachusetts. Consult with your licensed plumber.  
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CONNECTING THE WATER LINE  
8. FLUSH OUT THE TUBING  
Turn the main water supply on and  
flush out the tubing until the water  
is clear.  
10. TURN THE WATER ON AT THE SHUTOFF VALVE  
Tighten any connections that leak.  
Shut the water off at the water  
valve after about one quart of  
water has been flushed through the  
tubing.  
9. CONNECT THE TUBING TO THE  
REFRIGERATOR  
NOTE: Before making the connection to the  
refrigerator, be sure that the refrigerator power cord is  
not plugged into the wall outlet.  
1. Remove the plastic flexible cap from the water valve.  
CAUTION: Check to see if leaks occur at the water line  
connections.  
2. Place the compression nut and ferrule (sleeve) onto the  
end of the tubing as shown.  
3. Insert the end of the copper tubing into the connection  
as far as possible. While holding the tubing, tighten  
the fitting.  
11. PLUG IN THE REFRIGERATOR  
Arrange the coil of tubing so that it does not vibrate  
against the back of the refrigerator or against the wall.  
Push the refrigerator back to the wall.  
Tubing Clamp  
¼ in. Tubing  
¼ in.  
Compression  
Nut  
Ferrule  
(sleeve)  
Refrigerator  
Connection  
12. START THE ICEMAKER  
Set the icemaker power switch to the ON position.  
The icemaker will not begin to operate until it reaches  
its operating temperature of 15°F (–9°C) or below.  
It will then begin operation automatically if the  
icemaker power switch is in the ON (I) position.  
35  
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TROUBLESHOOTING GUIDE  
Before conducting troubleshooting, make sure that the following basic requirements are met:  
Service Flow  
Water Supply  
Water Pressure  
0.5 gpm (1.9 lpm)  
Potable Water  
40-120 psi (138 - 827 kPa)  
Operating Ambient  
Temperature Limits  
55°F - 110°F  
115 Volts, 60 Hz, AC only, and fused  
at 15 or 20 amperes.  
Electrical Ratings  
COOLING  
Problem  
Possible Causes  
Solutions  
Refrigerator and  
Freezer section are  
not cooling.  
The refrigerator control is set to OFF Turn the control ON. Refer to the Setting the Controls  
(some models).  
section for proper temperature settings.  
Refrigerator is set to Demo Mode.  
Demo Mode allows the lights and control display to  
work normally while disabling cooling to save energy  
while on the showroom floor. Refer to the Setting the  
Controls section for instructions on how to disable  
Demo Mode.  
Refrigerator is in the defrost cycle.  
During the defrost cycle, the temperature of each  
compartment may raise slightly. Wait 30 minutes and  
confirm the proper temperature has been restored  
once the defrost cycle has completed.  
Refrigerator was recently installed.  
Refrigerator was recently relocated.  
It may take up to 24 hours for each compartment to  
reach the desired temperature.  
If the refrigerator was stored for a long period of time  
or moved on its side, it is necessary for the refrigerator  
to stand upright for 24 hours before connecting it to  
power.  
Cooling System runs Refrigerator is replacing an older  
too much. model.  
Modern refrigerators require more operating time but  
use less energy due to more efficient technology.  
Refrigerator was recently plugged in The refrigerator will take up to 24 hours to cool  
or power restored. completely.  
Door opened often or a large amount Adding food and opening the door warms the  
of food / hot food was added.  
refrigerator, requiring the compressor to run longer in  
order to cool the refrigerator back down. In order to  
conserve energy, try to get everything you need out of  
the refrigerator at once, keep food organized so it is  
easy to find, and close the door as soon as the food is  
removed. (Refer to the Food Storage Guide.)  
Doors are not closed completely.  
Firmly push the doors shut. If they will not shut all the  
way, see the Doors will not close completely or pop  
open section in Parts & Features Troubleshooting.  
Refrigerator is installed in a hot  
location.  
The compressor will run longer under warm conditions.  
At normal room temperatures (70°F) expect your  
compressor to run about 40% to 80% of the time.  
Under warmer conditions, expect it to run even more  
often. The refrigerator should not be operated above  
110°F.  
Condenser / back cover is clogged.  
Use a vacuum cleaner with an attachment to clean the  
condenser cover and vents. Do not remove the panel  
covering the condenser coil area.  
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TROUBLESHOOTING GUIDE  
COOLING  
Problem  
Possible Causes  
Solutions  
Refrigerator or  
Freezer section is too  
warm.  
Refrigerator was recently installed.  
It may take up to 24 hours for each compartment to  
reach the desired temperature.  
Rearrange items to allow air to flow throughout the  
compartment. Refer to the Airflow diagram in the  
Using Your Refrigerator section.  
Air vents are blocked.  
Doors are opened often or for long  
periods of time.  
When the doors are opened often or for long periods  
of time, warm, humid air enters the compartment.  
This raises the temperature and moisture level within  
the compartment. To lessen the effect, reduce the  
frequency and duration of door openings.  
Unit is installed in a hot location.  
The refrigerator should not be operated in  
temperatures above 110F.  
A large amount of food or hot food  
was added to either compartment.  
Adding food warms the compartment requiring the  
cooling system to run. Allowing hot food to cool to  
room temperature before putting it in the refrigerator  
will reduce this effect.  
Doors not closed correctly.  
See the Doors will not close correctly or pop open  
section in Parts & Features Troubleshooting.  
Temperature control is not set  
correctly.  
If the temperature is too warm, adjust the control one  
increment at a time and wait for the temperature to  
stabilize. Refer to the Setting the Controls section for  
more information.  
Defrost cycle has recently completed. During the defrost cycle, the temperature of each  
compartment may raise slightly and condensation may  
form on the back wall. Wait 30 minutes and confirm  
the proper temperature has been restored once the  
defrost cycle has completed.  
Interior moisture  
buildup.  
Doors are opened often or for long  
periods of time.  
When the doors are opened often or for long periods  
of time, warm, humid air enters the compartment.  
This raises the temperature and moisture level within  
the compartment. To lessen the effect, reduce the  
frequency and duration of door openings.  
Doors not closed correctly.  
Weather is humid.  
See the Doors will not close correctly section in the  
Troubleshooting section.  
Humid weather allows additional moisture to enter the  
compartments when the doors are opened leading to  
condensation or frost. Maintaining a reasonable level  
of humidity in the home will help to control the amount  
of moisture that can enter the compartments.  
Defrost cycle recently completed.  
Food is not packaged correctly.  
During the defrost cycle, the temperature of each  
compartment may raise slightly and condensation may  
form on the back wall. Wait 30 minutes and confirm  
that the proper temperature has been restored once  
the defrost cycle has completed.  
Food stored uncovered or unwrapped, and damp  
containers can lead to moisture accumulation within  
each compartment. Wipe all containers dry and store  
food in sealed packaging to prevent condensation and  
frost.  
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TROUBLESHOOTING GUIDE  
COOLING/ICE & WATER  
Problem  
Possible Causes  
Solutions  
Food is freezing  
in the refrigerator  
compartment.  
Food with high water content was  
placed near an air vent.  
Refrigerator temperature control is set If the temperature is too cold, adjust the control one  
incorrectly.  
Rearrange items with high water content away from  
air vents.  
increment at a time and wait for the temperature to  
stabilize. Refer to the Setting the Controls section for  
more information.  
Refrigerator is installed in a cold  
location.  
When the refrigerator is operated in temperature  
below 41°F (5°C), food can freeze in the refrigerator  
compartment. The refrigerator should not be operated  
in temperature below 55°F (13°C).  
Frost or ice crystals  
Door is opened frequently or for long When the doors are opened often or for long periods  
form on frozen food periods of time.  
(outside of package).  
of time, warm, humid air enters the compartment. This  
raises the temperature and moisture level within the  
compartment. Increased moisture will lead to frost  
and condensation. To lessen the effect, reduce the  
frequency and duration of door openings.  
Door is not closing properly.  
Refer to the Doors will not close correctly or pop  
open section in the Troubleshooting section.  
Refrigerator or  
Freezer section is too  
cold.  
Incorrect temperature control settings. If the temperature is too cold, adjust the control one  
increment at a time and wait for the temperature to  
stabilize. Refer to the Setting the Controls section for  
more information.  
Frost or ice crystals  
on frozen food  
(inside of sealed  
package).  
Condensation from food with a high This is normal for food items with a high water  
water content has frozen inside of the content.  
food package.  
Food has been left in the freezer for Do not store food items with high water content in the  
a long period of time.  
freezer for a long period of time.  
Icemaker is not  
making enough ice.  
Demand exceeds ice storage  
capacity.  
The icemaker will produce approximately 70-210  
cubes in a 24 hour period.  
House water supply is not connected, Connect the refrigerator to a cold water supply with  
valve is not turned on fully, or valve is adequate pressure and turn the water shutoff valve  
clogged.  
fully open.  
If the problem persists, it may be necessary to contact  
a plumber.  
Water filter has been exhausted.  
It is recommended that you replace the water filter:  
Approximately every six months.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
Low house water supply pressure.  
The water pressure must be between 20 and 120 psi  
(140 and 830 kPa) on models without a water filter  
and between 40 and 120 psi (280 and 830 kPa) on  
models with a water filter.  
If the problem persists, it may be necessary to contact  
a plumber.  
Reverse Osmosis filtration system is  
used.  
Reverse osmosis filtration systems can reduce the  
water pressure below the minimum amount and result  
in icemaker issues. (Refer to Water Pressure section.)  
Tubing connecting refrigerator to  
house supply valve is kinked.  
The tubing can kink when the refrigerator is moved  
during installation or cleaning resulting in reduced  
water flow. Straighten or repair the water supply line  
and arrange it to prevent future kinks.  
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TROUBLESHOOTING GUIDE  
ICE & WATER  
Problem  
Possible Causes  
Solutions  
Icemaker is not  
making enough ice  
(continued).  
Doors are opened often or for long  
periods of time.  
If the doors of the unit are opened often, ambient  
air will warm the refrigerator which will prevent the  
unit from maintaining the set temperature. Lowering  
the refrigerator temperature can help, as well as not  
opening the doors as frequently.  
Doors are not closed completely.  
If the doors are not properly closed, ice production  
will be affected. See the Doors will not close  
completely or pop open section in Parts & Features  
Troubleshooting for more information.  
The temperature setting for the  
freezer is too warm.  
The recommended temperature for the freezer  
compartment for normal ice production is 0°F(-18°C).  
If the freezer temperature is warmer, ice production  
will be affected.  
Dispensing water  
slowly.  
Water filter has been exhausted.  
It is recommended that you replace the water filter:  
Approximately every six months.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
Reverse osmosis filtration system is  
used.  
Reverse osmosis filtration systems can reduce the water  
pressure below the minimum amount and result in  
icemaker issues.  
If the problem persists, it may be necessary to contact  
a plumber.  
Low house water supply pressure.  
The water pressure must be between 20 and 120 psi  
(140 and 830 kPa) on models without a water filter  
and between 40 and 120 psi (280 and 830 kPa) on  
models with a water filter.  
If the problem persists, it may be necessary to contact  
a plumber.  
Not dispensing ice.  
Doors are not closed completely.  
Infrequent use of the dispenser.  
Ice will not dispense if any of the refrigerator doors  
are left open.  
Infrequent use of the ice dispenser will cause the cubes  
to stick together over time, which will prevent them  
from properly dispensing. Check the ice bin for ice  
cubes clumping/sticking together. If they are, break up  
the ice cubes to allow for proper operation.  
The delivery chute is clogged with  
frost or ice fragments.  
Eliminate the frost or ice fragments by removing the  
ice bin and clearing the chute with a plastic utensil.  
Dispensing cubed ice can also help prevent frost or ice  
fragment buildup.  
The dispenser display is locked.  
Ice bin is empty.  
Press and hold the Lock button for three seconds to  
unlock the control panel and dispenser.  
It may take up to 24 hours for each compartment to  
reach the desired temperature and for the icemaker  
to begin making ice. Make sure that the shutoff (arm/  
sensor) is not obstructed.  
Once the ice supply in the bin has been completely  
exhausted, it my take up to 90 minutes before  
additional ice is available, and approximately 24  
hours to completely refill the bin.  
39  
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TROUBLESHOOTING GUIDE  
ICE & WATER  
Problem  
Possible Causes  
Solutions  
Icemaker is not  
making ice.  
Refrigerator was recently installed or It may take up to 24 hours for each compartment to  
icemaker recently connected.  
Icemaker not turned on.  
reach the desired temperature and for the icemaker to  
begin making ice.  
Locate the icemaker ON/OFF switch and confirm that  
it is in the ON (I) position.  
The ice detecting sensor is obstructed. Foreign substances or frost on the ice-detecting sensor  
can interrupt ice production. Make sure that the sensor  
area is clean at all times for proper operation.  
The refrigerator is not connected to  
Connect refrigerator to the water supply and turn the  
a water supply or the supply shutoff water shutoff valve fully open.  
valve is not turned on.  
Icemaker shutoff (arm or sensor)  
obstructed.  
If your icemaker is equipped with an ice shutoff arm,  
make sure that the arm moves freely. If your icemaker  
is equipped with the electronic ice shutoff sensor,  
make sure that there is a clear path between the two  
sensors.  
Reverse osmosis water filtration  
system is connected to your cold  
water supply.  
Reverse osmosis filtration systems can reduce the  
water pressure below the minimum amount and result  
in icemaker issues. (Refer to the Water Pressure  
section.)  
Not dispensing water. New installation or water line recently Dispense 2.5 gallons of water (flush for approximately  
connected.  
5 minutes) to remove trapped air and contaminates  
from the system. Do not dispense the entire 2.5  
gallon amount continuously. Depress and release the  
dispenser pad for cycles of 30 seconds ON and 60  
seconds OFF.  
The dispenser panel is locked.  
Press and hold the Lock button for three seconds to  
unlock the control panel and dispenser.  
The dispenser is not set for water  
dispensing.  
The dispenser can be set for ice or water. Make  
certain that the control panel is set for the proper  
operation. Press the Ice/Water Select button on the  
control panel.  
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator  
closed properly.  
doors are left open.  
Water filter has been recently  
removed or replaced.  
After the water filter is replaced, dispense 2.5 gallons  
of water (flush for approximately 5 minutes) to remove  
trapped air and contaminates from the system. Do not  
dispense the entire 2.5 gallon amount continuously.  
Depress and release the dispenser pad for cycles of  
30 seconds ON and 60 seconds OFF.  
Tubing connecting refrigerator to  
house supply valve is kinked.  
The tubing can kink when the refrigerator is moved  
during installation or cleaning resulting in reduced  
water flow. Straighten or repair the water supply line  
and arrange it to prevent future kinks.  
The house water supply is not  
Connect refrigerator to the water supply and turn the  
connected, the valve is not turned on water shutoff valve fully open.  
fully, or the valve is clogged.  
If the problem persists, it may be necessary to contact  
a plumber.  
40  
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TROUBLESHOOTING GUIDE  
ICE & WATER  
Problem  
Possible Causes  
Solutions  
Ice has bad taste or Water supply contains minerals such A water filter may need to be installed to eliminate  
odor.  
as sulfur.  
taste and odor problems.  
NOTE: In some cases, a filter may not help. It may not  
be possible to remove all minerals / odor / taste in all  
water supplies.  
Icemaker was recently installed.  
Ice has been stored for too long.  
Discard the first few batches of ice to avoid discolored  
or bad tasting ice.  
Ice that has been stored for too long will shrink,  
become cloudy, and may develop a stale taste. Throw  
away old ice and make a new supply.  
The food has not been stored  
properly in either compartment.  
Rewrap the food. Odors may migrate to the ice if  
food is not wrapped properly.  
The interior of the refrigerator needs See the Care and Cleaning section for more  
to be cleaned.  
information.  
The ice storage bin needs to be  
cleaned.  
Empty and wash the bin (discard old cubes). Make  
sure that the bin is completely dry before reinstalling  
it.  
Dispensing warm  
water.  
Refrigerator was recently installed.  
Allow 24 hours after installation for the water storage  
tank to cool completely.  
The water dispenser has been used  
recently and the storage tank was  
exhausted.  
Depending on your specific model, the water storage  
capacity will range from approximately 20 to 30 oz.  
Dispenser has not been used for  
several hours.  
If the dispenser has not been used for several hours,  
the first glass dispensed may be warm. Discard the  
first 10 oz.  
Refrigerator is connected to the hot  
water supply.  
Make sure that the refrigerator is connected to a cold  
water pipe.  
WARNING: Connecting the refrigerator to a hot  
water line may damage the icemaker.  
Water has bad taste Water supply contains minerals such A water filter may need to be installed to eliminate  
or odor.  
as sulfur.  
taste and odor problems.  
Water filter has been exhausted.  
It is recommended that you replace the water filter:  
Approximately every 6 months.  
When the water filter indicator turns on.  
When the water dispenser output decreases.  
When the ice cubes are smaller than normal.  
Refrigerator was recently installed.  
Dispense 2.5 gallons of water (flush for approximately  
5 minutes) to remove trapped air and contaminates  
from the system. Do not dispense the entire 2.5  
gallon amount continuously. Depress and release the  
dispenser pad for cycles of 30 seconds ON and 60  
seconds OFF.  
Icemaker is making  
too much ice.  
Icemaker shutoff (arm/sensor) is  
obstructed.  
Empty the ice bin. If your icemaker is equipped with  
an ice shutoff arm, make sure that the arm moves  
freely. If your icemaker is equipped with the electronic  
ice shutoff sensor, make sure that there is a clear path  
between the two sensors. Reinstall the ice bin and wait  
24 hours to confirm proper operation.  
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TROUBLESHOOTING GUIDE  
NOISE  
Problem  
Possible Causes  
Solutions  
Clicking  
Rattling  
The defrost control will click when  
the automatic defrost cycle begins  
and ends. The thermostat control (or  
refrigerator control on some models)  
will also click when cycling on and  
off.  
Rattling noises may come from the  
flow of refrigerant, the water line on  
the back of the unit, or items stored  
on top of or around the refrigerator.  
Normal Operation  
Normal Operation  
Refrigerator is not resting solidly on  
the floor.  
Floor is weak or uneven or leveling legs need to be  
adjusted. See the Door Alignment section.  
Refrigerator with linear compressor  
was jarred while running.  
Normal Operation  
Whooshing  
Evaporator fan motor is circulating  
air through the refrigerator and  
freezer compartments.  
Normal Operation  
Air is being forced over the condenser Normal Operation  
by the condenser fan.  
Gurgling  
Popping  
Refrigerant flowing through the  
Normal Operation  
cooling system.  
Contraction and expansion of the  
inside walls due to changes in  
temperature.  
Normal Operation  
Sizzling  
Water dripping on the defrost heater Normal Operation  
during a defrost cycle.  
Vibrating  
If the side or back of the refrigerator To eliminate the noise, make sure that the sides and  
is touching a cabinet or wall, some of back cannot vibrate against any wall or cabinet.  
the normal vibrations may make an  
audible sound.  
Dripping  
Water running into the drain pan  
during the defrost cycle.  
Normal Operation  
Normal Operation  
Pulsating or High-  
Pitched Sound  
Your refrigerator is designed to run  
more efficiently to keep your food  
items at the desired temperature. The  
high efficiency compressor may cause  
your new refrigerator to run longer  
than your old one, but it is still more  
energy efficient than previous models.  
While the refrigerator is running, it is  
normal to hear a pulsating or high-  
pitched sound.  
42  
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TROUBLESHOOTING GUIDE  
PARTS & FEATURES  
Solutions  
Problem  
Possible Causes  
Doors will not close  
correctly or pop  
open.  
Food packages are blocking the door Rearrange food containers to clear the door and door  
open.  
shelves.  
Ice bin, crisper cover, pans, shelves,  
door bins, or baskets are out of  
position.  
Push bins all the way in and put crisper cover, pans,  
shelves and baskets into their correct positions. See the  
Using Your Refrigerator section for more information.  
The doors were removed during  
Remove and replace the doors according to the  
product installation and not properly Removing and Replacing Refrigerator Handles and  
replaced.  
Doors section.  
Refrigerator is not leveled properly.  
See Door Alignment in the Refrigeration Installation  
section to level refrigerator.  
Doors are difficult to The gaskets are dirty or sticky.  
open.  
Clean the gaskets and the surfaces that they touch.  
Rub a thin coat of appliance polish or kitchen wax on  
the gaskets after cleaning.  
Door was recently closed.  
When you open the door, warmer air enters the  
refrigerator. As the warm air cools, it can create a  
vacuum. If the door is hard to open, wait one minute  
to allow the air pressure to equalize, then see if it  
opens more easily.  
Refrigerator wobbles Leveling legs are not adjusted  
Refer to the Leveling and Door Alignment section.  
or seems unstable.  
properly.  
Floor is not level.  
It may be necessary to add shims under the leveling  
legs or rollers to complete installation.  
Lights do not work.  
LED interior lighting failure.  
The refrigerator compartment lamp is LED interior  
lighting, and service should be performed by  
a qualified technician. Refer to the Light Bulb  
Replacement section.  
The interior of  
The refrigerator is located near a fire Make sure that the refrigerator is not located near a  
source, such as a fireplace, chimney fire source, such as a fireplace, chimney or candle.  
the refrigerator is  
covered with dust or or candle.  
soot.  
43  
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Your Home  
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www.managemylife.com  
For repair – in your home – of all major brand appliances,  
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no matter who made it, no matter who sold it!  
For the replacement parts, accessories and  
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For Sears professional installation of home appliances  
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Call anytime, day or night (U.S.A. and Canada)  
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www.sears.ca  
Our Home  
For repair of carry-in items like vacuums, lawn equipment,  
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Sears Parts & Repair Service Center  
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www.sears.com  
www.sears.ca  
To purchase a protection agreement on a product serviced by Sears:  
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