USER’S INFORMATION MANUAL
R-410A
OUTDOOR SPLIT-SYSTEM
AIR CONDITIONING OR HEAT PUMP
ISO 9001
Certified Quality
Management System
MODELS: 18 SEER CZH, AC8B, AL8B SERIES 2 TO 5 TONS
MODELS: 18 SEER YZH, HC8B, HL8B SERIES 2 TO 5 TONS
LISTED
TABLE OF CONTENTS
CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
THERMOSTATS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
YOUR KEY TO COMFORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
COOLING ONLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
COOLING AND HEATING (HEAT PUMP) . . . . . . . . . . . . . . . . . . . 1
MANUAL CHANGE-OVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
PROGRAMMABLE ELECTRONIC THERMOSTATS . . . . . . . . . . . . . 1
FAN OPERATION SELECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
START-UP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
POWER FAILURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
SYSTEM OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
MANUAL CHANGE-OVER THERMOSTAT . . . . . . . . . . . . . . . . . .2
ELECTRONIC THERMOSTAT . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
CARE OF SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
COIL CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SERVICE CALLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
FILTER CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
CLEARANCES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
PARTS INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
EXTENDED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
SOME EFFICIENCY DO’S & DON’TS . . . . . . . . . . . . . . . . . . . . . . .3
LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
CONTACT INFORMATION
•
•
Contact us by mail:
Johnson Controls Unitary Products
Consumer Relations
5005 York Drive
Norman, OK 73069
The manufacturer recommends that the user read all sec-
tions of this manual and keep the manual for future refer-
ence.
COOLING ONLY
If your air conditioning system is designed to provide cooling only (AC),
with no capability for heating operation (heat pump), a two-stage cool-
ing only thermostat, with a manual, one-position “Cool” and “Off” com-
fort switch is all that is required for system operation.
SAFETY
NOTE: If you have an independent heating system (with a separate
thermostat), always be sure the heating control is turned “Off” before
turning on the cooling system.
This product must be installed and serviced by a qualified
installer or service agency. Improper installation, adjustment,
alteration, service or maintenance can cause injury or property
damage.
COOLING AND HEATING (HEAT PUMP)
If your system has been designed to allow both cooling and heating
operation, you may have either a manual change-over type, or a pro-
grammable electronic type thermostat with 2-stages of cooling and 2-
stages of heat.
THERMOSTATS
YOUR KEY TO COMFORT
Though thermostats may vary widely in appearance they are all
designed to perform the same basic function, to control the operation of
your air conditioning or heat pump system. Regardless of size or shape,
each thermostat will feature a temperature indicator; a dial, arm, or
push button for selection of the desired temperature; a fan switch to
choose the indoor fan operation; and a comfort switch for you to select
the system mode of operation.
MANUAL CHANGE-OVER
Manual change-over simply means that the comfort switch must be
manually positioned every time you wish to switch from the cooling to
heating or heating to cooling modes of operation.
PROGRAMMABLE ELECTRONIC
THERMOSTATS
The computerized electronic thermostat is actually a sophisticated elec-
tronic version of a manual change-over type. This thermostat includes
features which allow “set-back” temperature variations for periods of
sleep, or while you are away during the day, and means energy savings
for you. The thermostat also features a digital clock.
Only approved thermostats have been tested and are fully compatible
with this equipment. Please be aware that many different thermostats
operate on batteries or “power stealing” principals. These types of ther-
mostats can not be supported as trouble free when used with this product.
The following illustrations and discussion will help you determine which
type of thermostat you have for your system.
A complete operating instruction is provided by the manufacturer for
each thermostat. Familiarize yourself with its proper operation to obtain
the maximum comfort with minimum energy consumption.
343787-UUM-B-0409
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343787-UUM-B-0409
COIL CARE
PARTS INFORMATION
Replacement parts are available from local contractor/dealer or the
nearest distribution center.
Keep the outdoor unit free of foliage, grass clippings, leaves, paper, and
any other material which could restrict the proper air flow in and out of
the unit. The coil may be vacuumed to remove any debris from between
the fins. If the coil becomes excessively dirty, turn the main disconnect
switch to “Off” and wash the coil with your garden hose. Avoid getting
water into the fan motor and control box. Flush dirt from base pan after
cleaning the coil.
EXTENDED WARRANTY
Special warranty packages (called York CarePerformance Promise) are
available through your contractor. These packages reduce the potential
cost of service calls following the first year of operation on your cooling
(or heating/cooling) system.
SERVICE CALLS
There are a few instances where the user can avoid unnecessary ser-
vice calls. If unit stops functioning properly check the following items
before calling your servicing dealer:
SOME EFFICIENCY DO’S & DON’TS
DON’T heat or cool unused household area. Reduce supply and return
air flow to a minimum in areas which are not living spaces (storage
rooms, garages, basements, etc).
1. Indoor section for dirty filter.
DON’T be a “thermostat jiggler”. Moving your thermostat setting will not
make your system heat or cool any faster. Adjust your thermostat to a
comfortable setting and leave it there.
DON’T restrict air circulation. Placing furniture, rugs, etc. in such a way
that they interfere with air vents will make your system work harder to
achieve a comfortable temperature level. This requires more energy,
which means greater cost to you.
DON’T heat or cool when you are away. If you are going to be away for
a day or more, re-adjust your thermostat accordingly. Your furniture is
far less demanding than you are when it comes to comfort levels. How-
ever, don’t expect the system to restore comfort conditions immediately
upon returning home. It will take a little time.
DON’T locate lamps or other heat-producing appliances (radios, TV’s,
heaters, etc.) near your thermostat. The heat from these items will give
your thermostat “false information” about the temperature in the room.
2. Outdoor section for leaf or debris blockage. Eliminate problem, turn
off the thermostat for 10 seconds and attempt start. Wait 5 minutes.
If system does not start, call your servicing dealer.
DO select a comfortable thermostat setting, but keep in mind that mod-
eration in temperature selection will save energy.
DO turn on your kitchen exhaust fan when cooking and your bathroom
exhaust fan when showering. Also, make sure your clothes dryer is
properly vented. If these items are neglected, an excess heat and
humidity condition may be created, causing your air conditioning sys-
tem to run longer.
Your system contains environmentally friendly refrigerant R-
410A, which operates at high pressures. You may be in dan-
ger if you try to make an attempt to repair your unit. Please
contact your local dealer.
DO set your thermostat a few degrees lower than normal several hours
before entertaining a large group of people in a relatively small area.
People give off a considerable amount of heat and moisture in a closed
area.
FILTER CARE
Inspect the air filter(s) at least once a month. If they are dirty, wash
reusable filters with a mild detergent per manufacturer’s recommenda-
tions. Replace disposable filters with new filters. Install the clean filters
with “air flow” arrow in the same direction as the air flow in your duct.
Filters should be clean to assure maximum efficiency and adequate air
circulation.
DO keep drapes and venetian blinds closed when practical. These
items provide insulation against heat loss/gain.
DO contact a qualified service person to make repairs or adjustments to
your system. He has been trained to perform this service.
CLEARANCES
The minimum clearances shown below must be maintained should any
patio or yard improvements be done around the outdoor unit.
TOP 48"
SIDES 24"
ACCESS 18"
FRONT* 18"
* Service Access Panel
Unitary Products Group
3
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Limited Warranty
Johnson Controls Unitary Products (hereinafter “Company”) warrants this product to be free from defects in factory workmanship and material under normal
use and service and will, at its option, repair or replace any parts, without charge, subject to the exclusions below, that prove to have such defects according to
the terms outlined on this warranty. This warranty covers only the equipment described by the Product Model Number and Serial Number on the equipment or
listed on the Warranty Registration Card and applies only to products installed in the United States or Canada.
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Company dealer. You may find the installer’s name on this page or on the equipment. You can also find a Company dealer online at
www.yorkupg.com. For help finding a servicing dealer, contact: Johnson Controls Unitary Products, Consumer Relations, 5005 York Drive, Norman, OK
73069. Or, by phone 877-874-7378. All warranty service or repair will be performed during regular business hours, Monday through Friday 9:00am-5:00pm.
Product Model No.__________________________________
Unit Serial No.____________________________________
Installation Date_______________________________________
Installing Dealer________________________________________
FOR PRODUCT REGISTRATION: For your benefit and protection, return the Warranty Registration Card to Company promptly after installation. This will ini-
tiate the warranty period and allow us to contact you, should it become necessary. This warranty extends only to the original consumer purchaser and is non-
transferrable. For this warranty to apply, the product must be installed according to Company recommendations and specifications, and in accordance with all
local, state, and national codes; and the product must not be removed from its place of original installation. The warranty period for repair or replacement parts
provided hereunder shall not extend beyond the warranty period stated below. In the absence of a recorded Warranty Registration Card, the warranty period
will begin upon product shipment from Company. If you are unaware of the date the warranty became effective, contact Company at 877-874-7378 or visit
www.upgproductregistration.com. You can register your product online at www.upgproductregistration.com or by returning the Warranty Registration Card on
the back page of this packet.
The warranty period in years, depending on the part and the claimant, is as shown in the chart below.
CONDENSING UNITS
CONDENSING UNITS
COMPRESSOR
10
PARTS
5 or 10†
10
18 SEER
CZH, AC8B, AL8B, YZH, HC8B, HL8B
18 SEER Premium System Warranty* CZH, AC8B, AL8B, YZH, HC8B, HL8B
* Premium System Warranty requires the following:
Lifetime
1. UPG factory matched system including Affinity furnace and coil or air handler.
2. Proof of qualifying system is required before Premium System Warranty becomes valid.
3. Unit registration must occur within 90 days of installation date on upgnet.com or upgproductregistration.com
4. The Premium System warranty is non-transferrable and is limited to the original owner.
5. Premium System Warranty includes 10 Year Parts coverage on Condensing Unit or Heat Pump Unit, Coil and Furnace or Air Handler.
†
or 90 days of closing for new home construction. In some states, registration is not required, but proof of installation may is required to qualify for the 10-year parts
warranty.
Company strongly recommends regular periodic preventative maintenance on this equipment. The person most familiar with the equipment in your HVAC sys-
tem is a Company dealer. The Company dealer can ensure your maintenance program meets the conditions of the "Company Warranty", maximize the effi-
ciency of the equipment, and service your unit within the mandated guidelines with regard to unlawful discharge of refrigerants into the atmosphere.
EXCLUSIONS
This warranty does not cover any:
1. Shipping, labor, or material charges or damages resulting from transportation, installation, or servicing.
2. Damages resulting from accident, abuse, fire, flood, alteration, or acts of God (tampering, altering, defacing or removing the product serial num-
ber will serve to void this warranty).
3. Damages resulting from use of the product in a corrosive atmosphere.
4. Damages resulting from inadequacy or interruption of electrical service or fuel supply, improper voltage conditions, blown fuses, or other like
damages.
5. Cleaning or replacement of filters or damages resulting from operation with inadequate supply of air or water.
6. Damages resulting from failure to properly and regularly clean air and/or water side of condenser and evaporator.
7. Damages resulting from: (I) freezing of condenser water or condensate; (II) inadequate or interrupted water supply; (III) use of corrosive water;
(IV) fouling or restriction of the water circuit by foreign material or like causes.
8. Damages resulting from use of components or accessories not approved by Company (vent dampers, etc.).
9. Increase in fuel or electric cost.
This warranty is in lieu of all other warranties, expressed or implied, including the implied warranties of merchantability and fitness for a particular pur-
pose.
Some states do not allow the disclaimer of implied warranty, so that the above disclaimer may not apply to you. Some states only allow a partial limita-
tion on implied warranties to limit the duration of implied warranties to the duration of the express warranty. In such states, the duration of implied war-
ranties is hereby expressly limited to the duration of the express warranty on the face hereof. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
In no event, whether as a result of breach of warranty or contract, tort (including negligence), strict liability, or otherwise, shall Company be liable for
special, incidental, or consequential damages, including but not limited to loss of use of the equipment or associated equipment, lost revenues or prof-
its, cost of substitute equipment or cost of fuel or electricity. The above limitations shall inure to the benefit of Company’s suppliers and subcontractors.
The above limitation on consequential damages shall not apply to injuries to persons in the case of consumer goods.
Company does not assume, or authorize any other person to assume for Company, any other liability for the sale of this product. Some states do not
allow the exclusion or limitation of incidental or consequently damages, so the above limitation may not apply to you.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
Subject to change without notice. Printed in U.S.A.
343787-UUM-B-0409
Copyright © 2009 by Johnson Controls, Inc. All rights reserved.
Supersedes: 343787-UUM-A-0907
Johnson Controls Unitary Products
5005 York Drive
Norman, OK 73069
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