Iomega Computer Drive 3868601 User Manual

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d. If the TI 1130 Card Bus Controller is listed, the Clik! PC  
Card Adapter and drive will not work on your notebook.  
Clik!Mobile Drive  
Troubleshooting Guide  
Use the information in this Troubleshooting Guide in addition to the  
Troubleshooting” section of the Clik!Drive User’s Manual, pages 42-48.  
See also “How to Get Help” in the Clik!Drive User’s Manual, pages 48-50.  
The Clik!Mobile Drive is not detected by my system.  
Possible solutions when using the Clik! Parallel Port Interface and the  
Clik! Desktop Dock:  
Many troubleshooting tips for this problem can be found in the Clik!™  
Drive User’s Manual, pages 43-44. In addition to that information, you can  
try any of the following solutions:  
The Clik!installation program freezes during the  
installation process.  
The Clik! Mobile Drive must be completely seated in the Clik! Desktop  
Dock for the installation program to run properly.  
1. Be sure the Clik! Mobile Drive is completely seated in the Clik!  
Desktop Dock; then restart your computer. Verify the green light  
at the bottom of the dock is on.  
2. If you have a printer connected to the pass-through feature of the  
Clik! Parallel Port Interface, verify that the printer’s power is ON;  
then restart your computer.  
The Clik!Mobile Drive does not work on my system.  
1. Do not connect a Clik!  
Mobile Drive and a Zip®  
drive together via their pass-  
through ports. See page 7  
(step 9), page 9 (“Daisy  
Chaining Parallel Port  
3. Verify that the Clik! Desktop Dock is receiving electrical power.  
(See the Desktop PC Computer Setup—steps 1 through 9—on  
your Quick Start Card.) If you don’t think the Clik! Desktop  
Dock is receiving electrical power, complete the following steps:  
a. Disconnect the Clik!  
Parallel Port Interface  
cable from your Clik!  
Desktop Dock.  
Devices”), and page 43  
Clik! Drive  
(“Troubleshooting for Parallel  
Port Connection”) in the  
Clik!Drive User’s Manual  
for more information.)  
b. Plug the Clik! Parallel  
Port Interface cable  
directly into the  
2. Currently, the Clik! Mobile Drive is not compatible with devices  
running Windows CE® 2.2. Please periodically check our web site  
bottom of the Clik!  
Mobile Drive.  
c. Restart your computer.  
3. The Clik! Mobile drive is not compatible with the TI 1130 Card  
Bus Controller chipset found in some notebook computers. To see  
if you have this card controller follow the instructions below:  
d. If the Clik! Mobile Drive is detected by your  
system without using the Clik! Desktop Dock, you can  
temporarily use the drive this way; however, you should call  
Iomega’s technical support for further assistance. (You may  
incur a charge for this assistance. (See the Clik!Drive User’s  
Manual for technical support policies.)  
a. Right click on My Computer and select Properties.  
b. Click on the Device Manager tab.  
c. Select Devices by Type and view the entries under PCMCIA Sockets.  
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