Invacare Mobility Scooter 1171794 B User Manual

Invacare® Pronto®Air Personal  
Transporter w/ MyBody™  
Seating  
EN Personal Transporter  
User Manual  
This manual MUST be given to the user of the product.  
BEFORE using this product, read this manual and save for future reference.  
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Contents  
1
5
5
5
6
8
5
Disengaging/Engaging Motor Lock Levers. . . . . . . . . . 27  
2
Personal Transporter Electromagnetic  
6
3
4
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Disconnecting/Connecting the Joysticks . . . . . . . . . 35  
Disconnecting/Connecting the Battery  
7
Removing/Installing the Footboard or Adjusting  
Removing/Installing the Seat Cushion  
Removing/Installing the Back Cushion Cover  
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General  
WARNING!  
Do not use this product or any available optional  
equipment without first completely reading and  
1 General  
1.1 Symbols  
Signal words are used in this manual and apply to hazards or unsafe  
practices which could result in personal injury or property damage.  
See the information below for definitions of the signal words.  
understanding these instructions and any additional  
instructional material such as the user manual, service  
manuals or instruction sheets supplied with this  
product or optional equipment. If you are unable to  
understand the warnings, cautions or instructions,  
contact a healthcare professional, dealer or technical  
personnel before attempting to use this equipment -  
otherwise, injury or damage may occur.  
DANGER!  
Danger indicates an imminently hazardous situation  
which, if not avoided, will result in death or serious  
injury.  
Procedures other than those described in this manual  
must be performed by a qualified technician.  
WARNING!  
Invacare products are specifically designed and  
manufactured for use in conjunction with Invacare  
accessories. Accessories designed by other  
manufacturers have not been tested by Invacare and  
are not recommended for use with Invacare products.  
DO NOT connect any medical devices such as  
ventilators, life support machines, etc. directly to the  
batteries used to power the personal transporter.  
This could cause unexpected failure of the device and  
the personal transporter.  
Warning indicates a potentially hazardous situation  
which, if not avoided, could result in death or serious  
injury.  
CAUTION!  
Caution indicates a potentially hazardous situation  
which, if not avoided, may result in property damage  
or minor injury or both.  
IMPORTANT  
Indicates a hazardous situation that could result in  
damage to property if it is not avoided.  
THE INFORMATION CONTAINED IN THIS DOCUMENT  
IS SUBJECT TO CHANGE WITHOUT NOTICE.  
Check all parts for shipping damage and test before using.  
In case of damage, DO NOT use. Contact Invacare/Carrier  
for further instruction  
Gives useful tips, recommendations and information for  
efficient, trouble-free use.  
In some generalized warnings/cautions, the  
term personal transporter will be referred to as  
wheelchair.  
1.2 General Guidelines  
This section contains important information for the safe operation  
and use of this product.  
1171794-B  
5
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
As a manufacturer of wheelchairs, Invacare endeavors to  
supply a wide variety of wheelchairs to meet many needs  
of the end user. However, final selection of the type of  
wheelchair to be used by an individual rests solely with the  
user and his/her healthcare professional capable of making  
such a selection. Invacare highly recommends working with  
a certified rehab technology supplier and/or a member of  
NRRTS or RESNA.  
WARNING!  
Transport  
DO NOT operate on roads, streets or highways.  
DO NOT transport an occupied personal transporter  
in a moving vehicle.  
As of this date, the Department of Transportation has  
not approved any tie-down systems for transportation  
of a user while in a wheelchair, in a moving vehicle  
of any type. It is Invacare’s position that users of  
wheelchairs should be transferred into appropriate  
seating in vehicles for transportation and use be  
made of the restraints made available by the auto  
industry. Invacare cannot and does not recommend  
any wheelchair transportation systems.  
Moving Unoccupied Personal Transporters  
To avoid injury or property damage when moving an  
unoccupied personal transporter down an incline,  
perform the following:  
Operation Information  
WARNING!  
Setup  
A qualified technician MUST perform the initial set  
up of this personal transporter. Also, a qualified  
technician MUST perform all procedures in the service  
manual.  
Performance adjustments should only be made by  
professionals of the healthcare field or persons  
fully conversant with this process and the driver's  
capabilities. Incorrect settings could cause injury  
to the driver, bystanders, damage to the personal  
transporter and to surrounding property.  
After the personal transporter has been  
set-up/adjusted, check to make sure that the  
personal transporter performs to the specifications  
entered during the set-up procedure. If the personal  
transporter does not perform to specifications, turn  
the personal transporter Off immediately and reenter  
set-up specifications. Repeat this procedure until the  
personal transporter performs to specifications.  
Engage motor lock levers.  
Turn power on and adjust speed to minimal setting.  
Drive personal transporter forward down incline.  
WARNING!  
Stairways and Escalators  
DO NOT attempt to move an occupied personal  
transporter between floors using a stairway. Use an  
elevator to move an occupied personal transporter  
between floors.  
The weight of the personal transporter without the  
user is approximately 155 lbs. Use proper lifting  
techniques (lift with your legs) to avoid injury.  
6
1171794-B  
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General  
1. Remove the occupant from the personal transporter.  
WARNING!  
2. Remove then seat. Refer to 5.6 Removing/Installing the Seat  
Assembly, page 29.  
3. Remove the battery box from personal transporter. Refer to  
Transporter, page 28.  
Stairways and Escalators  
If moving the personal transporter between floors by  
means of a stairway, the occupant MUST be removed  
and transported independently of the personal  
transporter components.  
4. Bend your knees and keep your back straight.  
5. Fold the foot plate up against the front of the personal  
transporter.  
6. Using the foot plate hand hold and the base handle located at the  
rear of the personal transporter, lift the personal transporter off  
of the ground and transfer the personal transporter up or down  
the stairs.  
7. The personal transporter should not be lowered until the last  
stair has been negotiated and the personal transporter has been  
carried away from the stairway.  
The seat MUST be removed from the personal  
transporter base before moving it up or down the  
stairs. No upward force should be applied to the seat  
to move the chair.  
The personal transporter base weighs 100 lbs with the  
battery box installed. Invacare recommends removing  
the battery box and transporting it independently  
from the base.  
Invacare recommends using two assistants and making  
thorough preparations. Make sure to use ONLY  
secure, non-detachable parts for hand-hold supports.  
DO NOT use an escalator to move a personal  
transporter between floors. Serious bodily injury may  
occur.  
DO NOT attempt to lift the personal transporter by  
any removable (detachable) parts. Lifting by means  
of any removable (detachable) parts of a personal  
transporter may result in injury to the user or damage  
to the personal transporter.  
Follow this procedure for moving the personal transporter between  
floors when an elevator is NOT available:  
When using a stairway to move the personal transporter and  
any accessories, move all personal transporter components  
away from the stairway prior to reassembly.  
1171794-B  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
WARNING!  
WARNING!  
Repair or Service Information  
Repair or Service Information  
PERSONAL TRANSPORTER USERS: DO NOT  
service or operate this equipment without first  
reading and understanding (1)the owner’s operator  
and maintenance manual and (2) the seating system’s  
manual (if applicable). If you are unable to understand  
the warnings, cautions, and instructions, contact  
Invacare technical support before attempting to  
service or operate this equipment - otherwise injury  
or damage may result.  
DEALERS AND QUALIFIED TECHNICIANS: DO  
NOT service or operate this equipment without first  
reading and understanding (1) the owner’s operator  
and maintenance manual, (2) the service manual (if  
applicable) and (3) the seating system’s manual (if  
applicable). If you are unable to understand the  
warnings, cautions and instructions, contact Invacare  
technical support before attempting to service or  
operate this equipment - otherwise, injury or damage  
may result.  
Personal Transporters should be examined during  
maintenance for signs of corrosion (water exposure,  
incontinence, etc.). If corrosion is found, contact  
Invacare or your dealer. Electrical components  
damaged by corrosion should be replaced  
IMMEDIATELY.  
Personal transporters that are used by incontinent  
users and/or are frequently exposed to water may  
require replacement of electrical components more  
frequently.  
DO NOT overtighten hardware attaching to the  
frame. This could cause damage to the frame tubing.  
Transport ready packages are not retrofittable to  
existing models and are not field serviceable.  
Except for programming, DO NOT service or adjust  
the personal transporter while occupied, unless  
otherwise noted.  
Before adjusting, repairing or servicing the personal  
transporter, always turn the personal transporter  
power Off, otherwise, injury or damage may occur.  
Set-up of the Electronics Control Unit is to be  
performed only by a qualified technician. The final  
adjustments of the controller may affect other  
activities of the personal transporter. Damage to  
the equipment and/or unintended use could occur if  
improperly set-up or adjusted.  
1.3 Global Limited Warranty (Excluding Canada)  
PLEASE NOTE: THE WARRANTY BELOW HAS  
BEEN DRAFTED TO COMPLY WITH FEDERAL LAW  
APPLICABLE TO PRODUCTS MANUFACTURED AFTER  
JULY 4, 1975.  
This warranty is extended only to the original purchaser who  
purchases this product within any country excluding CANADA  
when new and unused from Invacare or a dealer. This warranty is  
not extended to any other person or entity and is not transferable  
1171794-B  
8
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General  
satisfactory warranty service, please write directly to Invacare at  
the address on the bottom of the back cover. Provide dealer's  
name address, date of purchase, indicate nature of the defect and, if  
the product is serialized, indicate the serial number. Do not return  
products to our factory without our prior consent.  
or assignable to any subsequent purchaser or owner. Coverage  
under this warranty will end upon any such subsequent sale or other  
transfer of title to any other person. For product purchased in  
Canada, please refer to the Canada Limited Warranty.  
This warranty gives you specific legal rights and you may also have  
other legal rights which vary from state to state.  
Limitations and Exclusions: The foregoing warranty shall not apply  
to serial numbered products if the serial number has been removed  
or defaced, products subject to negligence, accident, improper  
operation, maintenance or storage, commercial or institutional  
use, products modified without Invacare's express written consent  
(including, but not limited to, modification through the use of  
unauthorized parts or attachments); products damaged by reason  
of repairs made to any component without the specific consent  
of Invacare, or to a product damaged by circumstances beyond  
Invacare's control, and such evaluation will be solely determined  
by Invacare. The warranty shall not apply to problems arising  
from normal wear and tear or failure to adhere to the product  
instructions. A change in operating noise, particularly relative to  
motors and gearboxes does not constitute a failure or defect and  
will not be repaired; all devices will exhibit changes in operating  
noise due to aging.  
Invacare warrants the base frame to be free from defects in materials  
and workmanship for a period of five (5) years from the date of  
purchase from Invacare or a dealer, with a copy of the seller’s invoice  
required for coverage under this warranty. Invacare warrants all  
electronics and electrical components (excluding batteries), motors,  
powered seating actuators and gearboxes to be free from defects in  
materials and workmanship for a period of one (1) year from the  
date of purchase from Invacare or a dealer, with a copy of the seller’s  
invoice required for coverage under this warranty. Invacare warrants  
all batteries to be free from defects in materials and workmanship for  
a period of six (6) months from the date of purchase from Invacare  
or a dealer, with a copy of the seller’s invoice required for coverage  
under this warranty. Invacare warrants all remaining components  
(excluding all upholstered materials, padded materials, tires and  
wheels) to be free from defects in materials and workmanship for a  
period of one (1) year from the date of purchase from Invacare or  
a dealer, with a copy of the seller’s invoice required for coverage  
under this warranty. If within such warranty periods any such  
product component shall be proven to be defective, the product  
component shall be repaired or replaced, at Invacare's option. This  
warranty does not include any labor or shipping charges incurred in  
replacement part installation or repair of any such product. Invacare's  
sole obligation and your exclusive remedy under this warranty shall  
be limited to such repair and/or replacement.  
The foregoing express warranty is exclusive and in lieu of any other  
warranties whatsoever, whether express or implied, including the  
implied warranties of merchantability and fitness for a particular  
purpose, and the sole remedy for violations of any warranty  
whatsoever, shall be limited to repair or replacement of the defective  
product pursuant to the terms contained herein. the application  
of any implied warranty whatsoever shall not extend beyond the  
duration of the express warranty provided herein and Invacare shall  
not be liable for any consequential or incidental damages whatsoever;  
SOME STATES DO NOT ALLOW THE EXCLUSION OR  
For warranty service, please contact the dealer from whom you  
purchased your Invacare product. In the event you do not receive  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE,  
1171794-B  
9
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
OR LIMITATION OF HOW LONG AN IMPLIED WARRANTY  
LASTS, SO THE ABOVE EXCLUSION AND LIMITATION MAY  
NOT BE APPLICABLE.  
from Invacare or a dealer, with a copy of the seller’s invoice required  
for coverage under this warranty. If within such warranty periods any  
such product component shall be proven to be defective, the product  
component shall be repaired or replaced, at Invacare's option. This  
warranty does not include any labor or shipping charges incurred in  
replacement part installation or repair of any such product. Invacare's  
sole obligation and your exclusive remedy under this warranty shall  
be limited to such repair and/or replacement.  
THIS WARRANTY SHALL BE EXTENDED TO COMPLY WITH  
STATE/PROVINCIAL LAWS AND REQUIREMENTS.  
Canada Limited Warranty  
This warranty is extended only to the original purchaser who  
purchases this product within Canada when new and unused  
from Invacare or a dealer. This warranty is not extended to any  
other person or entity and is not transferable or assignable to any  
subsequent purchaser or owner. Coverage under this warranty will  
end upon any such subsequent sale or other transfer of title to any  
other person.  
For warranty service, please contact the dealer from whom you  
purchased your Invacare product. In the event you do not receive  
satisfactory warranty service, please write directly to Invacare at  
the address on the bottom of the back cover. Provide dealer's  
name address, date of purchase, indicate nature of the defect and, if  
the product is serialized, indicate the serial number. Do not return  
products to our factory without our prior consent.  
This warranty gives you specific legal rights and you may also have  
other legal rights which vary from state to state.  
Limitations and Exclusions: The foregoing warranty shall not apply  
to serial numbered products if the serial number has been removed  
or defaced, products subject to negligence, accident, improper  
operation, maintenance or storage, commercial or institutional  
use, products modified without Invacare's express written consent  
(including, but not limited to, modification through the use of  
unauthorized parts or attachments); products damaged by reason  
of repairs made to any component without the specific consent  
of Invacare, or to a product damaged by circumstances beyond  
Invacare's control, and such evaluation will be solely determined  
by Invacare. The warranty shall not apply to problems arising  
from normal wear and tear or failure to adhere to the product  
instructions. A change in operating noise, particularly relative to  
motors and gearboxes does not constitute a failure or defect and  
will not be repaired; all devices will exhibit changes in operating  
noise due to aging.  
Invacare warrants the base frame to be free from defects in materials  
and workmanship for a period of five (5) years from the date of  
purchase from Invacare or a dealer, with a copy of the seller’s invoice  
required for coverage under this warranty. Invacare warrants all  
electronics and electrical components (excluding batteries), powered  
seating actuators, 2-pole motors and gearboxes to be free from  
defects in materials and workmanship for a period of two (2) years  
from the date of purchase from Invacare or a dealer, with a copy  
of the seller’s invoice required for coverage under this warranty.  
Invacare warrants all batteries to be free from defects in materials  
and workmanship for a period of six (6) months from the date of  
purchase from Invacare or a dealer, with a copy of the seller’s invoice  
required for coverage under this warranty. Invacare warrants all  
remaining components (excluding all upholstered materials, padded  
materials, tires and wheels) to be free from defects in materials and  
workmanship for a period of one (1) year from the date of purchase  
10  
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General  
The foregoing express warranty is exclusive and in lieu of any other  
warranties whatsoever, whether express or implied, including the  
implied warranties of merchantability and fitness for a particular  
purpose, and the sole remedy for violations of any warranty  
whatsoever, shall be limited to repair or replacement of the defective  
product pursuant to the terms contained herein. the application  
of any implied warranty whatsoever shall not extend beyond the  
duration of the express warranty provided herein and Invacare shall  
not be liable for any consequential or incidental damages whatsoever;  
SOME STATES DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE,  
OR LIMITATION OF HOW LONG AN IMPLIED WARRANTY  
LASTS, SO THE ABOVE EXCLUSION AND LIMITATION MAY  
NOT BE APPLICABLE.  
THIS WARRANTY SHALL BE EXTENDED TO COMPLY WITH  
STATE/PROVINCIAL LAWS AND REQUIREMENTS.  
1171794-B  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
WARNING!  
2 Safety Handling  
If personal transporter starts smoking , sparking, or  
burning, discontinue using the personal transporter  
and seek service IMMEDIATELY.  
2.1 Safety/Handling  
“Safety and Handling” of the personal transporter requires the  
close attention of the personal transporter user as well as the  
assistant. This manual points out the most common procedures and  
techniques involved in the safe operation and maintenance of the  
personal transporter. It is important to practice and master these  
safe techniques until you are comfortable in maneuvering around the  
frequently encountered architectural barriers.  
ALWAYS wear your seat positioning strap. The seat  
positioning strap is a positioning belt only. It is not  
designed for use as a safety device withstanding high  
stress loads such as auto or aircraft safety belts.  
If signs of wear appear, belt MUST be replaced  
IMMEDIATELY.  
DO NOT leave the power button On when entering  
or exiting the personal transporter.  
DO NOT go up or down ramps or traverse slopes  
greater than 6°.  
Use this information only as a “basic” guide. The techniques that are  
discussed on the following pages have been used successfully by many.  
Users and assistants MUST be aware that the handling and  
maneuverability characteristics of rear wheel drive personal  
transporters are inherently different from center and front wheel  
drive wheelchairs. Handling and maneuverability differences will be  
most noticeable when traveling up or down ramps and slopes or over  
obstacles and rough terrain as this may shift the users center of mass  
resulting in decreased stability. ALWAYS reduce speed and wear the  
seat positioning strap when driving under these conditions.  
NEVER leave an unoccupied personal transporter  
unattended on an incline.  
DO NOT attempt to move up or down an incline with  
water, ice or oil film.  
Do determine and establish your particular safety  
limits by practicing bending, reaching and transferring  
activities in the presence of a qualified healthcare  
professional before attempting active use of the  
personal transporter.  
Individual personal transporter users often develop skills to deal with  
daily living activities that may differ from those described in this  
manual. Invacare recognizes and encourages each individual to try  
what works best for him/her in overcoming architectural obstacles  
that they may encounter. However all warnings and cautions given  
in this manual MUST be followed. Techniques in this manual are a  
starting point for the new personal transporter user and assistant  
with “safety” as the most important consideration for all.  
DO NOT attempt to reach objects if you have to  
move forward in your seat.  
ALWAYS shift your weight in the direction you  
are turning. DO NOT shift your weight in the  
opposite direction of the turn. Shifting your weight  
in the opposite direction of the turn may cause the  
inside drive wheel to lose traction and the personal  
transporter to tip over.  
Invacare strongly recommends that initial use of the personal  
transporter be supervised by an assistant.  
12  
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Safety Handling  
Stability and Balance  
WARNING!  
WARNING!  
DO NOT shift your weight or sitting position toward  
the direction you are reaching as the personal  
transporter and/or seating system (if any) may tip  
over.  
ALWAYS keep hands and fingers clear of moving parts  
to avoid injury.  
DO NOT use with a broken or missing joystick knob.  
DO NOT use if joystick does not spring back to the  
neutral position or becomes sticky or sluggish.  
DO NOT use if joystick boot is torn or damaged.  
DO NOT engage or disengage the motor locks until  
the power is in the off position.  
ALWAYS wear your seat positioning strap. The seat  
positioning strap is a positioning belt only. It is not  
designed for use as a safety device withstanding high  
stress loads such as auto or aircraft safety belts.  
If signs of wear appear, belt MUST be replaced  
IMMEDIATELY.  
DO NOT use on inclines greater than 6°.  
DO NOT use on inclines with wet, slippery, icy or  
oily surfaces. This may include certain painted or  
otherwise treated wood surfaces.  
DO NOT traverse down ramps at high speed. Doing  
so will reduce traction and increase stopping distance.  
ALWAYS traverse down ramps at a reduced, constant  
speed to maintain stability and to avoid hard braking  
or sudden stops.  
The end user’s weight can materially affect traction  
on sloped surfaces. Great care should be taken when  
traversing such slopes.  
ALWAYS reduce speed when traveling up or down an  
incline or over obstacles and rough terrain. Traveling  
under these conditions may shift the users weight  
forward resulting in reduced stability.  
A Note to Personal Transporter Assistants  
When assistance to the personal transporter user is required,  
remember to use good body mechanics. Keep your back straight and  
bend your knees whenever tilting personal transporter or traversing  
curbs or other impediments.  
WARNING!  
Also, be aware of detachable parts such as arms,  
legrests, or the seat. These MUST NEVER be used to  
move the personal transporter or as lifting supports,  
as they may be inadvertently released, resulting in  
possible injury to the user and/or assistant(s)  
Exercise caution and avoid sudden stops when  
traveling up or down an incline or over obstacles and  
rough terrain. If stopping becomes necessary under  
these driving conditions, release the joystick and allow  
the personal transporter to come to a full stop. Then  
proceed at a slower speed  
When learning a new assistance technique, have an experienced  
assistant help you before attempting it alone.  
1171794-B  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
WARNING!  
WARNING!  
To determine and establish your particular safety  
limits, practice use of this product on various sloping  
surfaces in the presence of a qualified healthcare  
provider before attempting active use of this personal  
transporter. Other general warnings listed within this  
document also apply.  
Be aware that carrying heavy objects on your lap or  
on the accessory hooks while occupying the personal  
transporter may adversely affect the stability of the  
personal transporter, resulting in serious bodily injury  
to the user, damage to the personal transporter and  
surrounding property.  
Many activities require the personal transporter  
user to reach, bend and transfer in and out of the  
personal transporter. These movements will cause a  
change to the normal balance, center of gravity, and  
weight distribution of the personal transporter. To  
determine and establish your particular safety limits,  
practice bending, reaching and transferring activities  
in several combinations in the presence of a qualified  
healthcare professional before attempting active use  
of the personal transporter.  
DO NOT stand on anywhere on the personal  
transporter (frame, footboard, etc..).  
This personal transporter has been designed to  
accommodate one individual. If more than one  
individual occupies the personal transporter this  
may adversely affect the stability of the personal  
transporter, resulting in serious bodily injury to the  
user and passenger and damage to the personal  
transporter and surrounding property.  
To assure stability and proper operation of your personal  
transporter, you must at all times maintain proper balance. Your  
personal transporter has been designed to remain upright and stable  
during normal daily activities as long as you DO NOT move beyond  
the center of gravity. DO NOT lean forward out of the personal  
transporter any further than the length of the armrests.  
Do determine and establish your particular safety  
limits by practicing bending, reaching and transferring  
activities in the presence of a qualified healthcare  
professional before attempting active use of the  
personal transporter.  
Coping with Everyday Obstacles  
Coping with the irritation of everyday obstacles can be somewhat  
alleviated by learning how to manage your personal transporter.  
Keep in mind your center of gravity to maintain stability and balance.  
14  
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Safety Handling  
While the personal transporter is designed for use primarily in  
and around the home, the provider should determine whether this  
personal transporter is suitable for the actual environment in which  
the personal transporter will be used.  
Pinch Points  
WARNING!  
DO NOT attempt to drive over curbs or obstacles  
greater than 2 inches (50mm). Doing so may cause  
your personal transporter to turn over and cause  
bodily harm or damage to the personal transporter.  
Always stop before climbing an obstacle. Approach  
slowly until casters contact the obstacle. Slowly apply  
power and drive over obstacle.  
CAUTION!  
Be aware of the condition of the ramp. Traction will  
be diminished/non existent on a slippery surface.  
Proceed with caution.  
DO NOT go down a ramp at full speed. Some seat/back  
positions will cause the personal transporter to feel unstable.  
WARNING!  
DO NOT store or place items under the seat.  
Pinch point may occur when adjusting the arm angle  
position (Detail “A”).  
Pinch point may occur when rotating the footboard  
assembly (Detail “B”).  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
Footplate  
Reaching, Leaning and Bending - Forward  
WARNING!  
If the personal transporter dips forward and the  
footplates touch the ground while the personal  
transporter is in motion, please contact your dealer  
for an inspection and avoid use of the personal  
transporter if possible. Otherwise the user could be  
injured.  
DO NOT use the footplate as a platform. When  
getting in or out of the personal transporter, make  
sure that the footplate is in the upward position.  
WARNING!  
DO NOT attempt to reach objects if you have to  
move forward in the seat or pick them up from the  
floor by reaching down between your knees.  
Proper positioning is essential for your safety.  
Improper positioning while leaning or bending could  
cause the personal transporter to tip forward onto  
anti-tippers.  
16  
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Safety Handling  
1. Engage motor locks and turn power off before reaching, leaning  
or bending only as far as your arm will extend without changing  
your sitting position.  
1. Position personal transporter as close as possible to the desired  
object.  
2. Engage the motor locks and turn power off.  
3. Reach back only as far as your arm will extend without changing  
your sitting position.  
2. Engage wheel locks/motor locks/clutches.  
Reaching, Bending - Backward  
Transferring To and From Other Seats  
WARNING!  
WARNING!  
Always turn the personal transporter power OFF  
and engage the motor locks/clutches to prevent the  
wheels from moving before attempting to transfer in  
or out of the personal transporter. Also, make sure  
every precaution is taken to reduce the gap distance.  
Align both casters parallel with the object you are  
transferring onto.  
DO NOT lean over the top of the seat back. This will  
change your center of gravity and may cause you to  
tip over.  
Proper positioning is essential for your safety. When  
reaching, leaning, bending or bending backward, it is  
important to use the casters as a tool to maintain  
stability and balance.  
Adequate mobility and upper body strength is required to  
perform this activity independently.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
1. Position the personal transporter to minimize the gap distance  
between the personal transporter seat and the seat to which  
you are transferring.  
2. Ensure the casters are aligned parallel with the object.  
3. Ensure footrest is in up position.  
4. Unless being used for support, place armrests in vertical position.  
5. Engage motor locks.  
6. Shift body weight into seat with transfer.  
Storage  
WARNING!  
Avoid storing or using the personal transporter near  
open flame or combustible products. Serious injury or  
damage to property may result.  
Invacare has tested its personal transporters in  
accordance with RESNA WC — 2:2009, Section 9  
Part 7.3 “Rain Test”. This provides the end user or  
his/her attendant sufficient time to remove his/her  
personal transporter from a rain storm and retain  
personal transporter operation.  
During independent transfer, little or no seat platform  
will be beneath you. Use a transfer board if at all  
possible.  
DO NOT leave personal transporter in a rain storm  
of any kind.  
DO NOT use personal transporter in a shower.  
DO NOT leave personal transporter in a damp area  
for any length of time.  
Direct exposure to rain or dampness will cause the  
personal transporter to malfunction electrically and  
mechanically; may cause the personal transporter to  
prematurely rust or may damage the upholstery.  
Check to ensure that the battery covers are secured  
in place, joystick boot is NOT torn or cracked where  
water can enter and that all electrical connections are  
secure at all times.  
WARNING!  
DO NOT use if the joystick boot is torn or cracked. If  
the joystick boot becomes torn or cracked, replace  
IMMEDIATELY.  
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Safety Handling  
Electrical - Grounding Instructions  
WARNING!  
Electrical - Batteries  
WARNING!  
DO NOT under any circumstances cut or remove the  
The warranty and performance specifications  
round grounding plug from the charger AC cable plug  
or the extension cord plug.  
contained in this manual are based on the use of  
deep cycle AGM cell batteries. Invacare strongly  
recommends their use as the power source for this  
unit.  
DO NOT, under any circumstances, cut or remove  
the round grounding prong from any plug used with  
or for Invacare products. Some devices are equipped  
with three-prong (grounding) plugs for protection  
against possible shock hazards. Where a two-prong  
wall receptacle is encountered, it is the personal  
responsibility and obligation of the customer to  
contact a qualified electrician and have the two-prong  
receptacle replaced with a properly grounded  
three-prong wall receptacle in accordance with the  
National Electrical Code. If you must use an extension  
cord, use only a three-wire extension cord having  
the same or higher electrical rating as the device  
being connected. In addition, Invacare has placed  
RED/ORANGE warning tags on some equipment. DO  
NOT remove these tags.  
Carefully read battery/battery charger information  
prior to installing, servicing or operating your personal  
transporter.  
Electrical - Charging Batteries  
DANGER!  
When using an extension cord, use an extension cord  
having at least 16 AWG (American Wire Gauge) wire  
and the same or higher electrical rating as the device  
being connected. Use of improper extension cord  
could result in a risk of fire and electric shock.  
NEVER attempt to recharge the batteries by attaching  
cables directly to the battery terminals.  
DO NOT attempt to recharge the batteries and  
operate the personal transporter at the same time.  
DO NOT operate personal transporter with extension  
cord attached to the AC cable.  
DO NOT attempt to recharge the batteries when the  
personal transporter has been exposed to any type  
of moisture.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
Weight Limitation  
WARNING!  
WARNING!  
DO NOT attempt to recharge the batteries when the  
personal transporter is outside.  
DO NOT sit in the personal transporter while  
charging the batteries.  
Refer to 4.1 Typical Product Parameters, page 24 to  
determine the weight limit (total combined weight  
of user and any attachments) of your personal  
transporter model. Do not exceed the limit -  
otherwise, injury or damage may result.  
WARNING!  
READ and CAREFULLY follow the manufacturer’s  
instructions for each charger (supplied or purchased).  
If charging instructions are not supplied, consult a  
qualified technician for proper procedures.  
Ensure the pins of the extension cord plug are the  
same number, size, and shape as those on the charger.  
DO NOT under any circumstances cut or remove the  
round grounding plug from the charger AC cable plug  
or the extension cord plug.  
The maximum weight limit for the accessory hooks is  
40 lbs. Exceeding the 40 lb weight limitation on the  
accessory hooks may adversely affect the stability of  
the personal transporter, resulting in serious bodily  
injury to the user, damage to the personal transporter  
and surrounding property.  
Electromagnetic Interference (EMI) From Radio  
Wave Sources  
Personal transporters may be susceptible to electromagnetic  
interference (EMI), which is interfering electromagnetic energy  
(EM) emitted from sources such as radio stations, TV stations,  
amateur radio (HAM) transmitters, two way radios, and cellular  
phones. The interference (from radio wave sources) can cause the  
personal transporter to release its brakes, move by itself, or move in  
unintended directions. It can also permanently damage the personal  
transporter control system. The intensity of the interfering EM  
energy can be measured in volts per meter (V/m). Each personal  
transporter can resist EMI up to a certain intensity. This is called  
its “immunity level.” The higher the immunity level, the greater the  
protection. At this time, current technology is capable of achieving at  
least a 20 V/m immunity level, which would provide useful protection  
from the more common sources of radiated EMI.  
Weight Training  
Invacare DOES NOT recommend the use of its personal transporters  
as a weight training apparatus. Invacare personal transporters have  
NOT been designed or tested as a seat for any kind of weight  
training. If occupant uses said personal transporter as a weight  
training apparatus, Invacare shall NOT be liable for bodily injury and  
the warranty is void.  
There are a number of sources of relatively intense electromagnetic  
fields in the everyday environment. Some of these sources are  
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Safety Handling  
these devices. This can affect personal transporter movement and  
braking. Therefore, the warnings listed below are recommended to  
prevent possible interference with the control system of the personal  
transporter.  
obvious and easy to avoid. Others are not apparent and exposure  
is unavoidable. However, we believe that by following the warnings  
listed below, your risk to EMI will be minimized.  
The sources of radiated EMI can be broadly classified into three types:  
Electromagnetic interference (EMI) from sources such as radio and  
TV stations, amateur radio (HAM) transmitters, two-way radios, and  
cellular phones can affect the personal transporter.  
1. Handheld Portable transceivers (transmittersreceivers with the  
antenna mounted directly on the transmitting unit. Examples  
include: citizens band (CB) radios, “walkie talkie”, security, fire  
and police transceivers, cellular telephones, and other personal  
communication devices).  
Following the warnings listed below should reduce the chance of  
unintended brake release or personal transporter movement which  
could result in serious injury.  
Some cellular telephones and similar devices transmit  
signals while they are ON, even when not being used.  
2. Medium range mobile transceivers, such as those used in police  
cars, fire trucks, ambulances and taxis. These usually have the  
antenna mounted on the outside of the vehicle; and  
3. Long range transmitters and transceivers, such as commercial  
broadcast transmitters (radio and TV broadcast antenna towers)  
and amateur (HAM) radios.  
Other types of handheld devices, such as cordless  
phones, laptop computers, AM/FM radios, TV sets, CD  
players, cassette players, and small appliances, such as  
electric shavers and hair dryers, so far as we know,  
are not likely to cause EMI problems to your personal  
transporter.  
Personal Transporter Electromagnetic Interference  
(EMI)  
Because EM energy rapidly becomes more intense as one moves  
closer to the transmitting antenna (source), the EM fields from  
handheld radio wave sources (transceivers) are of special concern.  
It is possible to unintentionally bring high levels of EM energy very  
close to the personal transporter's control system while using  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
WARNING!  
Personal Transporter Electromagnetic  
Interference (EMI)  
DO NOT operate handheld transceivers (transmitters  
receivers), such as citizens band (CB) radios, or turn  
ON personal communication devices, such as cellular  
phones, while the personal transporter is turned ON;  
Be aware of nearby transmitters, such as radio or TV  
stations, and try to avoid coming close to them;  
If unintended movement or brake release occurs, turn  
the personal transporter OFF as soon as it is safe;  
Be aware that adding accessories or components, or  
modifying the personal transporter, may make it more  
susceptible to EMI (Note: There is no easy way to  
evaluate their effect on the overall immunity of the  
personal transporter); and  
Report all incidents of unintended movement or brake  
release to the personal transporter manufacturer, and  
note whether there is a source of EMI nearby.  
Important Information  
20 volts per meter (V/m) is a generally achievable and  
useful immunity level against EMI (as of May 1994) (the  
higher the level, the greater the protection);  
This device has been tested to a radiated immunity  
level of 20 volts per meter.  
The immunity level of the product is unknown.  
Modification of any kind to the electronics of this  
scooter as manufactured by Invacare may adversely  
affect the EMI immunity levels.  
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Label Locations  
3 Label Locations  
3.1 Pronto Air Personal Transporter  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
Drive Wheel/Tires:  
Drive Axle:  
12 x 2.5 inches Urethane  
Non-adjustable  
4 Technical Data  
4.1 Typical Product Parameters  
Battery  
All dimensions are ± .50 inches unless otherwise indicated.  
Battery Requirements:  
17 AH  
Overall Dimensions  
Footrests  
Base Width (Without Joystick): 23.5 inches  
Footboard:  
Footboard (1 inch adjustable  
height, 1.5 inch adjustable  
depth)  
Base Length:  
37.8 inches (With Foot plate)  
Overall Height:  
Base with Seat: 42 - 48 inches,  
Base Only: 15 - 19 inches,  
Weight  
Seat  
Weight (Base Only)  
Without Batteries:  
105 lbs  
Seat-to-Floor Height:  
21 to 25 inches in 1 inch  
increments  
75lbs  
Seat Weight (with Arms)  
Batteries  
55 lbs  
Seat Depth  
18 to 20 inches deep  
30 lbs total (15 lbs each)  
Up to 250 lbs  
Back Height:  
21 inches (without Head Rest)  
22° Range of Adjustment ± 5°  
*Maximum Weight Limitations:  
Back Angle Adjustment:  
Armrests:  
*Weight limitation is total weight (user weight plus any  
additional items that the user may require [back pack, etc.]).  
Example: If weight limitation of the personal transporter is  
250 lbs and additional items equal 25 lbs, subtract 25 lbs  
from 250 lbs this means the maximum weight limitation of  
the user is 225 lbs.  
Adjustable Width, Angle,  
Heights and Depth  
Wheels  
Caster:  
6 x 2 inch Urethane with  
Precision Sealed Bearings  
Caster Forks:  
24  
Two sided fork  
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Wheelchair Operation  
5.2 SPJ™+ Joystick Switches and Indicators  
5 Wheelchair Operation  
5.1 Personal Transporter Usage  
WARNING!  
After ANY adjustments, repair or service and before  
use, make sure that all attaching hardware is tightened  
securely - otherwise injury or damage may result.  
Set-up/programming of the Electronic Control Unit  
is to be performed only by a qualified technician.  
The fine tuning adjustments of the controller may  
affect other activities of the personal transporter.  
Damage to the equipment could occur under these  
circumstances. If unqualified individuals perform any  
work on these units, the warranty is void.  
On/Off Button  
The on/off button A is located at the front of the joystick housing. It  
is used to turn the personal transporter on and off, to remove the  
joystick from sleep mode (if programmed) and to lock or unlock the  
joystick (if programmed).  
The personal transporter ships in two cartons. It is necessary  
to install the seat onto the personal transporter base, install  
the joystick and make any necessary adjustments to fit the  
personal transporter to the user. Refer to 6.1 Preparing the  
Personal Transporter for Use, page 32.  
Speedometer  
The speedometer B is used to show the maximum speed. The  
right-most LED indicates current maximum speed setting.  
Setup of the personal transporter should be performed by  
dealer at time of delivery.  
Speed Control Button  
The speed control buttons C are located on the face of the joystick  
housing. These buttons are used for controlling the speed and  
acceleration of the personal transporter.  
The speed control buttons [tortoise button ( ) and hare  
button ( )] are used to set and adjust the maximum speed.  
1. To adjust the speed, perform one of the following:  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
Adjust Speed in 20% Increments (5 Speed Mode) -  
Programmer Communication connection. Driving is prevented while  
the system is charging.  
Press the tortoise button ( ) or hare button ( ) to  
decrease/increase the speed in 20% increments. The larger  
bars in the speedometer will light.  
Adjust Speed in Smaller Increments (VSP Mode) - Perform  
the following steps:  
Service Indicator  
The AMBER service indicator F will light when an error or fault  
occurs. Refer to Diagnostic Codes in Electronics manual 1110532 for  
a listing of the flash codes and what they indicate.  
a. Press and hold both the tortoise button ( ) and hare  
Information Gauge Display  
button ( ) until the joystick beeps.  
b. Perform one of the following:  
The Information Gauge Display G is located on the front of  
the joystick housing, it provides the following information to  
the user on the status of the personal transporter  
– Press the tortoise button ( ) or hare button (  
to decrease/increase the speed in 20% increments.  
The larger bars in the speedometer will light.  
– Press and hold the tortoise button ( ) or hare  
)
1. Power is on.  
2. True state-of-battery-charge, including notification of when the  
battery requires charging:  
button ( ) to decrease/increase the speed in  
smaller increments. The smaller bars in the  
speedometer will light.  
a. Green LEDs are lit, indicating well charged batteries.  
b. Amber LEDs are lit, indicating batteries are moderately  
charged. Recharge batteries before taking a long trip.  
c. Red LEDs are lit, indicating batteries are running out of  
charge. Recharge batteries as soon as possible.  
Joystick  
The joystick D has proportional drive control, meaning that further  
the joystick is pushed from the upright (neutral) position, the faster  
the personal transporter moves. Your top speed, however, is limited  
by the programmed settings.  
The Information Gauge display also serves as a system  
diagnostic device when a fault is detected by the control  
module. A specific number of flashes of the LEDs indicate  
the type of fault detected. Refer to 7.2 Electrical, page 48  
To slow the personal transporter to a stop, simply release the  
joystick. The personal transporter has automatic speed and direction  
compensation to minimize corrections.  
5.3 Using the Joystick to Drive the Chair  
The joystick is located on the joystick housing and provides smooth  
control of speed and direction. It is equipped with 360 degrees  
of mobility for ease of operation. The joystick is spring-loaded,  
and automatically returns to the upright (neutral) position when  
released. Pushing the joystick in a given direction causes the  
Charger/Programming Input  
The charger/programming input E is located at the front of  
the joystick housing. This provides easy access for charging the  
personal transporter batteries. This port also serves as the Remote  
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Wheelchair Operation  
personal transporter to move in that direction. The joystick has  
proportional drive control, meaning that the further it is pushed from  
the upright (neutral) position, the faster the personal transporter  
moves. The maximum speed, however, is limited by the setting of  
the speed-control knob. To slow the personal transporter to a stop,  
simply release the joystick. The personal transporter has automatic  
speed and direction compensation to minimize corrections. When  
first learning to drive, select a slow speed and try to drive the  
personal transporter as slowly as possible by pushing the joystick  
slightly forward. This exercise will help you learn to utilize the full  
potential of the proportional control and allow you to start and  
stop smoothly.  
Turn LEFT  
STOP  
Move joystick toward the left  
side of the personal transporter.  
Release the joystick and the  
personal transporter will slow  
to a stop.  
To drive the personal transporter, perform the following  
1. Adjust speed control knob to the appropriate setting.  
2. Turn the power On.  
3. Maneuver the joystick in the following manner:  
MOVEMENT  
FORWARD  
ACTION  
Push joystick forward, towards  
the front of the personal  
transporter.  
REVERSE  
Pull joystick back, towards  
the rear of the personal  
transporter.  
5.4 Disengaging/Engaging Motor Lock Levers  
WARNING!  
DO NOT engage or disengage motor locks until the  
power is in the OFF position.  
Turn RIGHT  
Move joystick toward the right  
side of the personal transporter.  
CAUTION!  
Ensure both motor release levers are fully engaged  
before driving the personal transporter.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
1. Ensure personal transporter power is turned off.  
2. Remove the seat. Refer to 5.6 Removing/Installing the Seat  
Assembly, page 29.  
3. Grasp the battery box handle A and squeeze the release trigger  
B.  
4. Lift the battery box C up to disconnect the battery box  
connectors D and remove the battery box from the personal  
transporter base.  
Motor lock disengagement/engagement allows free-wheeling  
or joystick controlled operation. Free-wheeling allows an  
assistant to maneuver the personal transporter without  
power. Motor lock levers are located on each fender  
between the drive wheel and the personal transporter base  
frame.  
1. Perform one of the following:  
5. Reverse STEPS 3-4 to reinstall the battery box .  
Engage (DRIVE) - Push motor lock foot lever A down,  
towards the ground/floor.  
Disengage (PUSH) - Pull motor lock foot lever A up  
towards the seat.  
5.5 Removing/Installing the Battery Box  
From/Into the Personal Transporter  
CAUTION!  
Place the personal transporter in a well ventilated area  
where work can be performed without risking damage  
to carpeting or floor covering.  
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Wheelchair Operation  
5.6 Removing/Installing the Seat Assembly  
Installing  
1. Place the seat mounting bracket C onto the seat mounting pins  
and slide the seat assembly forward until the front seat mounting  
pin D engages the front slot in the seat mounting bracket.  
2. Lower the rear of the seat until the rear seat mounting pin E  
clicks and locks into the seat mount bracket.  
3. Pull the seat assembly up to ensure that it is locked in place.  
4. Unfold the back. Refer to 5.7 Using the Folding Back Assembly,  
page 29.  
5. Connect the joystick. Refer to Disconnecting/Connecting the  
Joysticks, page 35.  
5.7 Using the Folding Back Assembly  
Removing  
1. Disconnect the joystick. Refer to Disconnecting/Connecting the  
Joysticks, page 35.  
2. Fold down the seat back. Refer to 5.7 Using the Folding Back  
Assembly, page 29.  
3. Lift the seat lever A up to release the seat.  
4. While holding the seat lever, lift the rear of the seat assembly  
B to tilt the seat assembly up.  
WARNING!  
DO NOT use armrests to lift seat, otherwise  
injury or damage may occur. Use lifting locations  
shown in illustration.  
To fold the back assembly down, perform the following:  
5. Pull seat upward towards the rear of the personal transporter  
and remove the seat assembly from the seat post mounting pins.  
1. Hold both sides of the back and pull up.  
2. Push the back forward towards the seat, while maintaining  
upward tension on back.  
To unfold the back assembly, perform the following:  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
1. Holding both sides of the back, and while lifting up, rotate  
the back assembly into the upright position.  
8. Transfer seat assembly, battery box and accessories into the  
vehicle.  
2. Lower the back assembly down, ensuring the back engages  
the locking pins and will not fold if pushed forward.  
9. After reaching the destination, reverse STEPS 2 -7 to reassemble  
the personal transporter.  
5.8 Transporting the Personal Transporter  
5.9 Charging Batteries  
WARNING!  
NEVER attempt to recharge the batteries by attaching  
cables directly to the battery terminals or clamps.  
Always use the recharging plug located on the front  
of the joystick.  
DO NOT sit in the personal transporter while  
charging the batteries.  
DO NOT attempt to recharge the batteries and  
operate the power personal transporter at the same  
time.  
During use and charging, unsealed batteries will  
vent hydrogen gas which is explosive in the right  
concentration with air.  
1. Remove the occupant from the personal transporter.  
2. If installed, remove any accessories from the personal  
transporter.  
3. Remove the seat. Refer to 5.6 Removing/Installing the Seat  
Assembly, page 29  
4. Remove the batteries from personal transporter. Refer to 5.5  
Transporter, page 28.  
CAUTION!  
ALWAYS charge new batteries before initial use or  
battery life will be reduced.  
5. Fold the footboard up against the front of the personal  
transporter.  
New batteries MUST be fully charged prior to initial use of  
the personal transporter. As a general rule, batteries should  
be recharged daily to assure the longest possible life and  
minimize the required charging time. Plan to recharge the  
batteries when it is anticipated the personal transporter will  
not be used for a long period of time.  
6. Bend your knees and keep your back straight.  
7. Using the footboard hand hold and the base handle located at  
the rear of the personal transporter, lift the personal transporter  
off of the ground and transfer the personal transporter into the  
vehicle.  
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Wheelchair Operation  
The range per battery charge using recommended batteries should  
be approximately 5 to 9 hours of typical operation. Extensive use on  
inclines may substantially reduce per charge mileage.  
TOOL  
QUANTITY  
1
COMMENTS  
Supplied  
Battery Charger  
Description and Use of Battery Chargers  
The charger automatically reduces the charge from an initially high  
rate to a zero reading at a fully charged condition. If left unattended,  
the charger should automatically shut-off when full charge is obtained  
or enter a trickle charge mode to maintain the batteries depending  
on charger model.  
There are some basic concepts which will help you understand this  
automatic process. They are:  
Once the charger has been connected to the personal transporter  
and wall outlet and, if necessary, the charger has been turned on, the  
battery charger indicator lights will flash and light to show the battery  
charger status and condition of batteries to be charged. Refer to  
owner’s manual shipped with battery charger.  
1. Attach the battery charger connector to the charger port A  
on the joystick.  
2. Plug the charger’s AC power cord, or extension, into the  
grounded 120 VAC wall outlet.  
3. Wait until charging is complete.  
WARNING!  
Allow eight hours for normal charging. Larger batteries  
(greater than 55 ampere-hours) or severely discharged  
batteries may require up to sixteen hours to be properly  
charged and equalized.  
NEVER leave the charger unattended when the  
breaker has tripped. A fault condition exists. Unplug  
and discontinue using immediately. Contact an  
Invacare dealer.  
It is advantageous to recharge frequently rather than only  
when necessary. In fact, a battery’s life is extended if the  
charge level is maintained well above a low condition.  
If performing the charging procedures, READ and  
CAREFULLY follow the individual instructions for each  
charger (supplied or purchased).  
If the batteries need to be charged more often or take  
longer to charge than normal, they may need to be replaced.  
Contact an Invacare dealer for service.  
If charging instructions are not supplied, consult a qualified  
service technician for proper procedures.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
6.2 Setup/Delivery Inspection  
6 Setup and Maintenance  
Setup/delivery inspection should be performed by dealer at  
time of delivery/set up.  
6.1 Preparing the Personal Transporter for Use  
Initial adjustments should be made to suit your personal  
body structure needs and preference. Thereafter weekly,  
monthly and periodic inspections should be performed by  
user/attendant between the six month service inspections.  
Refer to 6.3 User/Attendant Inspection Checklists, page 33.  
Setup of the personal transporter should be performed by  
dealer at time of delivery.  
Perform the following checklist to prepare the personal transporter  
for use.  
Every six months, and as necessary, take your personal  
transporter to a qualified technician for a thorough  
inspection and servicing. Refer to 6.4 Service Inspection,  
page 33.  
q
Check all parts for shipping damage. In case of damage, DO  
NOT use.  
Install the seat onto the personal transporter base.  
Install the Joystick.  
As necessary, adjust the seat assembly height, seat pan  
depth, back angle and the head rest height to fit the personal  
transporter to the user.  
As necessary, adjust the armrest width, armrest height, arm  
pad depth and arm pad angle to fit the personal transporter  
to the user.  
q
q
q
q
Ensure personal transporter rolls straight (no excessive drag or  
pull to one side).  
Ensure adjustable height arms operate.  
Ensure drive wheel mounting hardware is properly secure.  
Ensure caster wheels are free of debris, and all mounting  
hardware is secure and not damaged/missing.  
Check that cables are routed and secured properly to ensure  
that cables do NOT become entangled and damaged during  
normal operation of seating system.  
q
q
q
q
q
q
As necessary, adjust the footboard depth, footboard height and  
footboard angle to fit the personal transporter to the user.  
Ensure Batteries are fully charged.  
q
q
Ensure proper operation of powered drive functions.  
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Setup and Maintenance  
Inspect seat positioning strap for any signs of wear. Ensure  
buckle latches. Verify hardware that attaches strap to frame is  
secure and undamaged. Replace if necessary.  
6.3 User/Attendant Inspection Checklists  
q
Every six months, and as necessary, take your personal  
transporter to a qualified technician for a thorough  
inspection and servicing. Refer to 6.4 Service Inspection,  
page 33.  
Inspect/Adjust Periodically  
q
Ensure personal transporter rolls straight (no excessive drag or  
pull to one side).  
Weekly, monthly and periodic inspections should be  
performed by user/attendant between the six month service  
inspections.  
q
q
q
q
Inspect all fasteners.  
Ensure upholstery does not have any rips or tears.  
Ensure that the casters are free of debris.  
Check that all labels are present and legible. Replace if necessary.  
Regular cleaning will reveal loose or worn parts and enhance  
the smooth operation of your personal transporter. To  
operate properly and safely, your personal transporter  
must be cared for just like any other vehicle. Routine  
maintenance will extend the life and efficiency of your  
personal transporter.  
6.4 Service Inspection  
Every six months take your personal transporter to a  
qualified technician for a thorough inspection and servicing.  
Service inspections MUST be performed by a qualified  
technician.  
CAUTION!  
As with any vehicle, the wheels and tires should be  
checked periodically for cracks and wear, and should  
be replaced.  
WARNING!  
After ANY adjustments, repair or service and before  
use, make sure that all attaching hardware is tightened  
securely - otherwise injury or damage may result.  
Inspect/Adjust Weekly  
q
q
q
q
Ensure that the casters are free of debris.  
Inspect tires for flat spots and wear.  
Inspect all fasteners.  
CAUTION!  
As with any vehicle, the wheels and tires should be  
checked periodically for cracks and wear, and should  
be replaced.  
Ensure proper operation of powered drive functions.  
Inspect/Adjust Monthly  
q
q
q
q
Clean upholstery and armrests.  
Clean dirt and lint from axles.  
Clean dirt and lint from bearings.  
Ensure that the casters are free of debris.  
The following are recommended items to inspect during regular  
service inspections performed by a qualified technician. Actual items  
to be inspected during the service inspection may vary according to  
the specific personal transporter:  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
q
q
q
q
q
q
Clean upholstery and armrests.  
Clean dirt and lint from axles.  
Clean dirt and lint from bearings.  
6.5 Joystick  
Installing the Joystick  
Check that all labels are present and legible. Replace if necessary.  
Ensure upholstery does not have any rips or tears.  
Inspect seat positioning strap for any signs of wear. Ensure  
buckle latches. Verify hardware that attaches strap to frame is  
secure and undamaged. Replace if necessary.  
Ensure personal transporter rolls straight (no excessive drag or  
pull to one side).  
Ensure that there is no excessive side movement or binding  
when drive wheels are lifted and spun when disengaged  
(free-wheeling).  
q
q
q
q
q
q
Ensure drive wheel mounting hardware is properly secure.  
Inspect tires for flat spots and wear.  
Ensure that the casters are free of debris.  
Ensure wheels/casters have proper tension when wheels/casters  
are spun (when free-wheeling). Wheels/casters should come  
to a gradual stop.  
q
q
q
Loosen/tighten caster locknut if wheel wobbles noticeably or  
binds to a stop.  
Ensure all caster/wheel/fork/headtube fasteners are secure and  
not damaged/missing.  
Check that cables are routed and secured properly to ensure  
that cables do NOT become entangled and damaged during  
normal operation of seating system.  
q
q
q
Ensure proper operation of powered functions (drive, seating,  
legrests, ect...).  
Inspect electrical components for signs of corrosion. Replace if  
corroded or damaged.  
Inspect battery terminals for loose cable connection. Tighten if  
necessary.  
q
Inspect all fasteners.  
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Setup and Maintenance  
e. Remove the two mounting screws securing the left armrest  
pad to the left side armrest assembly.  
f. Using the two mounting screws G, secure the right armrest  
pad H to the right armrest assembly I.  
g. Proceed to STEP 3.  
2. Remove, the two long mounting screws used to secure the right  
armrest pad to the right side armrest assembly.  
3. Position the joystick mount under the armrest assembly.  
4. Using the two long mounting screws, secure the joystick mount  
to the armrest assembly and armrest pad. Hand tighten the  
mounting screws.  
5. Move the joystick mount forward or backward to achieve the  
desired position.  
6. Securely tighten the two long mounting screws.  
7. Connect the joystick cable.  
8. Using tie wraps J, secure the joystick cable to the armrest  
assembly as shown, ensuring there is enough slack in the joystick  
cable to allow the armrest to flip back.  
The personal transporter is shipped with the joystick  
mounting hardware ready to install the joystick on the right  
side of the personal transporter.  
Joystick is shown mounted to the right side armrest  
assembly.  
1. If necessary, perform the following to mount the joystick to the  
left side of the personal transporter:  
Disconnecting/Connecting the Joysticks  
a. Remove the two mounting screws A securing the joystick  
B to the joystick mount C.  
b. Reposition the joystick to the left side position.  
c. Using the two mounting screws, secure the joystick to the  
joy stick mount.  
Note the position and orientation of the armrest  
pad before removing the two mounting screws  
securing the armrest assembly..  
The joystick connector is located at the rear of the seat  
frame.  
d. Remove the two long mounting screws D securing the right  
armrest pad E to the right side armrest assembly F.  
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Disconnecting  
1. Loosen, but do not remove, the two mounting screws A used to  
secure the joystick mount B to the armrest assembly C.  
2. Move the joystick mount forward or backward to achieve the  
desired position.  
1. Hold the light grey collar A portion of the joystick connector B  
with one hand and the controller connector C on the personal  
transporter in the other and disconnect them by pulling them  
apart.  
3. Securely tighten the two mounting screws.  
6.6 Seat and Back  
Connecting  
Adjusting the Seat Assembly Height  
CAUTION!  
The joystick connector and controller connector fit  
together in one way only. DO NOT force them  
together. Otherwise, damage will occur.  
1. Hold the light grey collar portion of the joystick connector  
with one hand and the controller connector on the personal  
transporter in the other and align them.  
2. Lightly push to engage the joystick connector and the controller  
connector.  
Adjusting the Joystick Depth  
1. Remove the seat assembly A. Refer to 5.6 Removing/Installing  
the Seat Assembly, page 29.  
2. Remove the mounting screw B and locknut C that secures the  
seat post D to the support tube E.  
3. Adjust the seat post to one of five mounting position.  
4. Reinstall mounting screw and locknut. Torque 40 ft/lbs ± 10%.  
5. Reinstall the seat assembly. Refer to 5.6 Removing/Installing the  
Seat Assembly, page 29.  
The same mounting screws used to secure the joystick  
mount to the armrest assembly are also used to secure the  
arm pad to the armrest assembly.  
The seat height adjustment is between 19 to 23 inches in 1  
inch increments  
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Setup and Maintenance  
Seat Pan Depth  
Back Angle Adjustment  
1. Perform one of the following to adjust the back angle:  
Lowering the Back - Rotate back angle adjustment knobs A  
at the base of the back B towards the front of the personal  
transporter.  
The seat pan depth adjustment is between 17 to 20 inches.  
Raising the Back - Rotate back angle adjustment knobs  
at the base of the back towards the rear of the personal  
transporter.  
1. Loosen but do not remove the four locknuts A securing the seat  
pan B to the seat mounting bracket C.  
2. Move the seat pan forward or backward to desired position.  
3. Securely tighten the four locknuts.  
Adjusting the Headrest Height  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
1. Loosen the headrest knob A.  
2. Raise or lower the headrest B to align the headrest knob with  
one of six mounting positions.  
1. Loosen the two lock knobs that secure the armrest assemblies  
to the arm support tubes.  
2. Reposition armrest to align the lock knobs with one of the  
mounting positions.  
3. Tighten the headrest knob.  
3. Securely tighten the two adjustment knobs that secure the  
armrest assembly to the arm support tube.  
6.7 Armrest Assemblies  
Adjusting Arm Width  
Adjusting the Arm Height  
Armrest height adjustment holes are in 1 inch increments  
1. Remove the mounting screw A and locknut B securing the  
armrest assembly C to the arm tube D.  
2. Adjust the armrest to one of four height adjustment holes.  
3. Using the mounting screw and locknut, secure the armrest  
assembly to the arm tube.  
Both armrest should be adjusted to the same distance away  
from the arm support tube.  
It is recommended to keep armrests adjusted as narrow as  
possible for improved maneuverability.  
4. Repeat STEPS 1 – 3 to adjust the height of the opposite armrest.  
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Setup and Maintenance  
Adjusting the Arm Pad Depth  
Adjusting the Armrest Pad Angle (Left or Right)  
Armrest with Joystick: The same mounting screws used to  
secure the joystick mount to the armrest assembly are also  
used to secure the arm pad to the armrest assembly.  
Armrest with Joystick: The same mounting screws used to  
secure the joystick mount to the armrest assembly are also  
used to secure the arm pad to the armrest assembly.  
1. Loosen but do not remove the two mounting screws A securing  
the armrest pad B to the arm assembly C.  
2. Move the armrest pad forward or backward to achieve the  
desired position.  
3. Securely tighten the two mounting screws securing the armrest  
pad to the arm assembly.  
4. Repeat STEPS 1-3 to reposition the opposite armrest pad.  
1. Loosen but do not remove the rear mounting screw A securing  
the arm pad B to the armrest assembly C.  
2. Remove the front mounting screw D securing the arm pad to  
the armrest assembly.  
3. Shift the arm pad to the right or left to one of three mounting  
positions.  
4. Using the front mounting screw, secure the arm pad to the  
armrest assembly.  
Adjusting the armrest pad angle may change the armrest  
pad depth. If necessary, adjust the armrest pad depth.  
Refer to Adjusting the Arm Pad Depth, page 39.  
5. Repeat STEPS 1-4 to reposition the opposite arm pad.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
Adjusting the Armpad Angle (Up or Down)  
6.8 Footboard  
WARNING!  
After ANY adjustments, repair or service and before  
use, make sure that all attaching hardware is tightened  
securely - otherwise injury or damage may result.  
Before performing any maintenance, adjustment or  
service, verify that ON/OFF switch on the joystick is  
in the OFF position.  
DO NOT stand on the flip-up footboard. When  
getting in or out of the personal transporter, make  
sure that the flip-up footboard is in the upward  
position.  
Limited Clearance Between Footboard and Caster -  
The user’s feet must remain on the footboard while  
operating the personal transporter. If the user’s feet  
are allowed to rest off the side of the footboard they  
may come in contact with the caster possibly resulting  
in injury.  
1. Raise the armrest assembly vertically as shown.  
2. Loosen the locknut on the angle adjustment screw.  
3. Perform one of the following:  
Turn the angle adjustment screw clockwise to lower the  
armrest angle.  
Turn the angle adjustment screw counterclockwise to raise  
the armrest angle.  
Removing/Installing the Footboard or Adjusting the  
Footboard Depth  
4. Tighten the locknut on the angle adjustment screw.  
5. Lower the armrest to the horizontal position.  
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Setup and Maintenance  
1. Remove the battery box. Refer to 5.5 Removing/Installing the  
2. Remove the hex head screw locknut A, located on the underside  
of the personal transporter base frame B, that secures the  
footboard C to the footboard tube D.  
Adjusting the Footboard Angle  
3. Remove the footboard from the footboard tube.  
If adjusting the footboard depth is necessary, align one  
of three mounting holes in the footboard assembly with  
the mounting hole in the footboard tube.  
4. Reverse STEPS 1-2 to install/adjust the depth of the footboard  
assembly.  
Adjusting the Footboard Height  
1. Loosen the jam nut A and set screw B located on the rear of  
the footboard C.  
2. Adjust the set screw in or out to obtain the desired footboard  
angle.  
3. Thread the jam nut until it is flush with the footboard bracket.  
4. Securely tighten the jam nut against the footboard to secure  
the set screw in place.  
1. Remove the socket head screw A, three washers B, spacer C  
and locknut D that secures the footboard E to the footboard  
support F.  
2. Remove the footboard from the footboard support.  
3. Position the footboard onto the footboard support so that the  
mounting holes in the personal transporter frame align with the  
desired mounting holes in the footboard support.  
4. Using the socket heat screw, three washers, spacer and locknut  
secure the footboard to the footboard support.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
6.9 Cushion Covers  
Cleaning the Cushion Covers  
CAUTION!  
Machine wash cold. Gentle cycle. Mild detergent. No  
fabric softeners or bleach.  
DO NOT machine dry. Air dry ONLY out of sun.  
6.10 Adjusting Forks  
Removing/Installing the Seat Cushion Cover  
This procedure must be performed by a qualified technician.  
This procedure applies to both Forks.  
1. Pulling up to release the hook and loop strips A, remove the  
seat cushion B to the seat pan C.  
2. Open the fold along the bottom of the seat cushion.  
3. Remove the seat cushion cover from the seat cushion.  
4. Reverse STEPS 1-3 to reinstall the seat cushion cover.  
1. Remove the head tube cover A from the caster head tube B.  
2. To properly tighten caster journal system and guard against  
flutter, perform the following check:  
Removing/Installing the Back Cushion Cover  
a. Tip the personal transporter forward, toward the floor.  
b. Pivot both forks C and casters to top of their arc  
simultaneously.  
c. Let casters drop to bottom of arc (wheels should swing once  
to one-side, then immediately rest in a straight downward  
position).  
1. Pulling the back cushion D towards the front of the personal  
transporter to release the hook and loop strips E, remove the  
back cushion from the back pan F.  
2. Open the fold along the bottom of the back cushion.  
3. Remove the back cushion cover from the back cushion  
4. Reverse STEPS 1-4 to reinstall the back cushion cover.  
d. Adjust locknuts D according to freedom of caster swing.  
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Setup and Maintenance  
3. Test personal transporter for maneuverability.  
4. Readjust locknuts if necessary, and repeat STEPS 1-3 until  
correct.  
WARNING!  
NEVER allow any of your tools and/or battery cable(s)  
to contact BOTH battery post(s) at the same time.  
An electrical short may occur and serious personal  
injury or damage may occur.  
The POSITIVE (+) RED battery cable MUST connect  
to the POSITIVE (+) battery terminal(s)/post(s),  
otherwise serious damage will occur to the electrical  
system.  
5. Snap head tube cover into the caster head tube.  
6.11 Batteries  
WARNING!  
Invacare strongly recommends that battery installation  
and battery replacement always be done by a qualified  
technician.  
The use of rubber gloves is recommended when  
working with batteries.  
After ANY adjustments, repair or service and before  
use, make sure all attaching hardware is tightened  
securely - otherwise injury or damage may result.  
17AH batteries weigh 15 pounds each. Use proper  
lifting techniques (lift with your legs) to avoid injury.  
DO NOT remove the circuit breaker from the wiring  
assembly.  
Unless otherwise indicated, make sure power to the  
personal transporter is OFF before performing these  
procedures.  
If there is battery acid in the bottom of the battery box or  
on the sides of the battery(ies), apply baking soda to these  
areas to neutralize the battery acid. Before reinstalling the  
existing or new battery(ies), clean the baking soda from  
the battery tray or battery(ies) being sure to avoid contact  
with skin and eyes. Determine source of contamination.  
NEVER install/reinstall a battery with a cracked or otherwise  
damaged case.  
Using the Proper Batteries  
WARNING!  
Use 17AH batteries only. Batteries with terminal  
configuration (positive on the left and negative on the  
right) as shown below MUST be used. Batteries that  
have the reverse terminal configuration MUST not be  
used - otherwise injury and damage may occur.  
Terminals must have a cross hole in them as shown  
below in Detail “A”.  
DO NOT tip the batteries. Keep the batteries in an  
upright position.  
ALWAYS use a battery handle/lifting strap when lifting  
a battery. It is the most convenient method and  
assures that the battery acid will not spill.  
When tightening the clamps, always use a box wrench.  
Pliers will “round off” the nuts. NEVER wiggle the  
battery terminal(s)/post(s) when tightening. The  
battery may become damaged.  
1. Position battery on ground/flat surface as shown below.  
2. Visually inspect the battery to ensure proper polarity:  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
PROPER BATTERY TERMINAL CONFIGURATION TO USE  
DETAIL “A”  
DO NOT USE THIS TYPE OF BATTERY TERMINAL  
CONFIGURATION  
Replacing the Batteries  
TOOL  
QTY  
COMMENTS  
5/16-inch (6pt) Box  
Wrench  
1
Not Supplied  
Diagonal Cutters  
1
Not Supplied  
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Setup and Maintenance  
Disconnecting/Connecting the Battery Cables  
WARNING!  
The use of rubber gloves is recommended when  
working with batteries.  
NEVER allow any of your tools and/or battery cables  
to contact both battery terminals at the same time.  
An electrical short may occur and serious personal  
injury or damage may occur.  
The positive (+) battery cable must connect to the  
positive (+) battery terminal, otherwise serious  
damage will occur to the electrical system.  
Proper battery terminal configuration MUST be used.  
Refer to Using the Proper Batteries, page 43. Batteries  
that have the terminal configuration reversed MUST  
NOT be used - otherwise serious injury or damage  
may occur.  
1. Remove the battery box from the personal transporter. Refer  
Transporter, page 28  
2. Remove the 10 mounting screws A securing the battery box  
cover B the battery box C.  
3. Remove the two hex head mounting screws D and locknuts E  
securing the circuit breaker wiring harness E to the negative  
terminal G of the left side battery and the positive battery  
terminal H of the right side battery.  
4. Perform the following to disconnect the battery connector  
wiring harness I from the two batteries:  
a. Remove the hex head mounting screw and nut securing the  
BLACK negative battery cable J from the negative terminal  
of the left side battery.  
b. Remove the hex head mounting screw and nut securing  
the RED positive battery cable K from the positive battery  
terminal of the right side battery.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
5. Remove the two batteries from the battery box.  
6. Reverse STEPS 1 - 4 to install the new batteries. Refer to 5.5  
Transporter, page 28.  
Resetting the Circuit Breaker  
New batteries MUST be fully charged before using,  
otherwise the life of the batteries will be reduced.  
7. If necessary, charge the batteries.  
Cleaning Battery Terminals  
WARNING!  
Most batteries are not sold with instructions.  
However, warnings are frequently noted on the cell  
caps. Read them carefully.  
WARNING!  
NEVER defeat or bypass the circuit breaker. Only  
replace with a circuit breaker of the same rating.  
1. Remove the battery box from the personal transporter base.  
Refer to 5.5 Removing/Installing the Battery Box From/Into the  
Personal Transporter, page 28.  
2. To reset - press the circuit breaker reset button located on the  
front of the battery box.  
WARNING!  
DO NOT allow the liquid in the battery to come in  
contact with skin, clothes or other possessions. The  
liquid is acidic and harmful or damaging burns may  
result. Should the liquid touch your skin, wash the  
area IMMEDIATELY and thoroughly with cool water.  
In serious cases or if eye contact is made, seek medical  
attention IMMEDIATELY.  
3. Reinstall the battery box. Refer to 5.5 Removing/Installing the  
1. Examine battery terminals for corrosion.  
2. Clean terminals by using a battery cleaning tool, wire brush, or  
medium grade sand paper.  
Upon completion, areas should be shiny, not dull.  
3. Carefully dust off all metal particles.  
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Troubleshooting  
7 Troubleshooting  
7.1 Driving Performance  
PERSONAL  
TRANSPORTER  
VEERS  
SLUGGISH  
TURN AND/OR  
PERFORMANCE  
CASTERS  
FLUTTER  
SQUEAKS AND LOOSENESS  
PERSONAL  
TRANSPORTER  
3 WHEELS  
SOLUTIONS  
RATTLES  
IN PERSONAL  
TRANSPORTER  
LEFT/RIGHT  
X
X
X
X
X
X
X
Check for loose  
stem nuts/bolts,  
bearings or signs  
of wear.  
X
X
X
X
X
Check for uneven  
tire wear, bent  
fork/frame or  
loose hardware.  
X
If pneumatic,  
check tires for  
correct and equal  
pressure.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
7.2 Electrical  
For additional troubleshooting information and explanation of error codes, refer to the individual Electronics Manual supplied with  
each personal transporter.  
Information Gauge Diagnostics  
The joystick information gauge acts as a service indicator to give  
indications of the type of fault or error detected by the control  
module. When a fault is detected, the personal transporter may  
stop and not drive. The LEDs on the information gauge will flash  
rapidly. The number of flashes indicates the nature of the error. If  
multiple errors are found, only the first error encountered by the  
control module will be displayed.  
NUMBER OF  
FLASHES  
POSSIBLE SOLUTION  
ERROR CODE DESCRIPTION  
1
2
3
4
User Fault  
Battery Fault  
Release joystick to neutral and try again.  
Charge the batteries.  
Left Motor Fault  
Right Motor Fault  
Contact Invacare/Dealer for service.  
Contact Invacare/Dealer for service.  
Ensure brake lever is in the drive position before turning on the personal  
transporter. Ensure motor cable is plugged into the controller.  
5
6
Left Park Brake Fault  
Right Park Brake Fault  
Contact Invacare/Dealer for service.  
Ensure brake lever is in the drive position before turning on the personal  
transporter. Ensure motor cable is plugged into the controller.  
Contact Invacare/Dealer for service.  
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Troubleshooting  
Check to make sure joystick is connected properly. Turn Joystick off then on.  
Contact Invacare/Dealer for service.  
7
8
Remote Fault  
Controller Fault  
Contact Invacare/Dealer for service.  
Check joystick cable connections. Check joystick cable and connectors for  
damage.  
9
Communications Fault  
Contact Invacare/Dealer for service.  
10  
11  
General Fault  
Contact Invacare/Dealer for service.  
Incompatible or incorrect Remote  
Wrong type of remote connected. Contact Invacare/Dealer for service.  
7.3 Checking Battery Charge Level  
The following “Dos” and “Don’ts” are provided for your convenience and safety.  
DON’T  
DO  
Don’t perform any installation or maintenance without first reading  
this manual.  
Read and understand this manual and any service information that  
accompanies a battery and charger before operating the personal  
transporter.  
Don’t perform installation or maintenance of batteries in an area that  
could be damaged by battery spills.  
Move the personal transporter to a work area before cleaning  
terminals, or opening battery box.  
Don’t make it a habit to discharge batteries to the lowest level.  
Recharge as frequently as possible to maintain a high charge level and  
extend battery life.  
Don’t use chargers or batteries that are not appropriate for the chair.  
Follow recommendations in this manual when selecting a battery or  
charger.  
Don’t put new batteries into service before charging.  
Don’t tip or tilt batteries.  
Fully charge a new battery before using.  
Use a carrying strap to remove, move or install a battery.  
Push battery clamps on the terminals. Spread clamps wider if necessary.  
Use only a AGM charger for a AGM battery.  
Don’t tap on clamps and terminals with tools.  
Don’t mismatch your battery and chargers.  
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Pronto®Air Personal Transporter w/ MyBody™ Seating  
7.4 Usability Survey  
Explain:  
____________________________________________________________  
____________________________________________________________  
5. Evaluate the style:  
Please complete the survey below to evaluate this manual.  
Your participation in the evaluation assists in the development  
of effective and usable manuals for our customers.  
The survey is also available online:  
YES  
NO  
Is anything hard to locate/follow?  
q
q
q
q
q
q
Are any headings missing/confusing?  
q
1. Please indicate your primary involvement with the product (choose one):  
Are there too many headings?  
q
q Product User/Owner  
q User Assistant  
q Product Service Technician  
q Health Care Provider  
Should any material be a bulleted list or checklist instead  
of numbered steps or a paragraph?  
Is there material that might be clarified by a visual?  
q
q Product Dealer  
q Other (please specify):  
____________________________  
q
2. Please indicate which product manual you are evaluating:  
____________________________________________________________  
3. Evaluate the content:  
Explain:  
____________________________________________________________  
____________________________________________________________  
6. Evaluate the illustrations:  
YES  
NO  
YES  
NO  
After reading this document, do you have a better  
understanding of how to use the product?  
Do you have a better understanding of any limitations  
on the use of this product?  
q
q
q
q
q
q
q
Are the illustrations useful?  
q
q
q
q
q
Do the illustrations need more or less detail?  
Is there any irrelevant information?  
q
q
Is the number/size of illustrations adequate?  
Is the Table of Contents useful?  
q
q
Does any information seem inaccurate/misleading?  
Explain:  
q
____________________________________________________________  
____________________________________________________________  
7. Do you have suggestions for other ways of making this document easier to use?  
Do you understand that misuse of the product can cause  
injury or damage?  
q
Explain:  
Explain:  
YES  
NO  
____________________________________________________________  
____________________________________________________________  
4. Evaluate the Warnings/Cautions:  
____________________________________________  
____________________________________________  
q
q
YES  
NO  
Thank You! Thank you for completing this survey. If you have any questions or we may be of  
assistance to you, please feel free to contact us.  
Are there any warnings/cautions that you do not  
understand?  
Are there too many warnings/cautions?  
q
q
q
q
Send your survey to Invacare Technical Writing Department: [email protected]  
or Invacare Corporation: One Invacare Way, Elyria, Ohio 44035 FAX: 440–329–6975  
q
Are there warnings/cautions that you feel do not apply  
to this product?  
q
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Notes  
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USA One Invacare Way, Elyria, Ohio USA, 44036–2125, 800–333–6900  
Canada 570 Matheson Blvd E Unit 8, Mississauga Ontario, L4Z 4G4 Canada, 800–668–5324  
1171794-B  
2012-10-3  
Making Life’s Experiences Possible™  
*1171794B*  
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