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Contents
Declaraꢀon of Conformity...................................................................................................................................................................... 3
Safety Consideraꢀons............................................................................................................................................................................. 5
Informaꢀon about this Hardware Guide ................................................................................................................................................ 6
What’s Included...................................................................................................................................................................................... 7
Setup ...................................................................................................................................................................................................... 8
Aꢁaching the Speakers ................................................................................................................................................................... 8
Aꢁaching the HD Video Conferencing Camera................................................................................................................................ 9
Connecꢀng to Other Devices......................................................................................................................................................... 10
Connecꢀng AC Power .................................................................................................................................................................... 11
Turning the Monitor On/Off................................................................................................................................................................. 11
Seꢂng up the Wireless Mouse and Keyboard ..................................................................................................................................... 12
Wireless Mouse ............................................................................................................................................................................. 12
Wireless Keyboard......................................................................................................................................................................... 12
Using the Remote................................................................................................................................................................................. 13
Using the Keypad.................................................................................................................................................................................. 15
Picture Menu................................................................................................................................................................................. 16
Screen Menu.................................................................................................................................................................................. 18
Audio menu ................................................................................................................................................................................... 19
Picture in Picture menu ................................................................................................................................................................. 20
Configuraꢀon 1.............................................................................................................................................................................. 21
Configuraꢀon 2.............................................................................................................................................................................. 22
Advanced Opꢀon........................................................................................................................................................................... 23
Troubleshooꢀng ................................................................................................................................................................................... 24
Specificaꢀons........................................................................................................................................................................................ 27
Limited Warranty.................................................................................................................................................................................. 29
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Declaration of Conformity
Manufacturer: InFocus Corporaꢀon, 13190 SW 68th Parkway, Portland, Oregon 97223-8368 USA
Trademarks
Apple, Mac and Faceꢀme are trademarks or registered trademarks of Apple, Inc. Microsoſt, Windows, PowerPoint, Excel and Word
are trademarks or registered trademarks of Microsoſt Corporaꢀon. Adobe and Acrobat are trademarks or registered trademarks of
Adobe Systems Incorporated. HDMI logo and “High Definiꢀon Mulꢀmedia Interface” are registered trademarks of HDMI Licensing
LLC. Vidtel is a trademark of Vidtel, Inc. InFocus, In Focus, and INFOCUS (stylized) are either registered trademarks or trademarks of
InFocus Corporaꢀon in the United States and other countries. All other trademarks are the property of their respecꢀve owners. Any
other trademarks, service marks, personal names or product names are assumed to be the property of their respecꢀve owners and
are used only for reference. There is no implied sponsorship, affiliaꢀon, cerꢀficaꢀon, approval or endorsement if we use one of these
terms.
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protecꢀon against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instrucꢀon manual, may cause harmful interference to radio communicaꢀons.
Operaꢀon of the equipment in a residenꢀal area is likely to cause harmful interference in which case the user will be required to cor-
rect the interference at his own expense. Changes or modificaꢀons not expressly approved by InFocus Corporaꢀon may void author-
ity to operate the equipment.
This device complies with part 15 of the FCC Rules. Operaꢀon is subject to the following two condiꢀons: (1) This device may not
cause harmful interference and (2) this device must accept any interference received, including interference that may cause unde-
sired operaꢀon.
INFORMATION FOR RADIO FREQUENCY DEVICES ONLY:
This device complies with part 15 of the FCC Rules / RSS-210. Operaꢀon is subject to the following two condiꢀons: (1) This device
may not cause harmful interference and (2) this device must accept any interference received, including interference that may cause
undesired operaꢀon.
INFORMATION POUR LES DISPOSITIFS DE FRÉQUENCE RADIO SEULEMENT :
Cet appareil est conforme à l’arꢀcle 15 des réglementaꢀons de la FCC / CNR-210. Le foncꢀonnement est subordonné aux deux condi-
ꢀons suivantes : (1) ce appareil ne doit pas provoquer d’interférences nuisibles, et (2) ce appareil doit accepter toute interférence
reçue, y compris des interférences qui peuvent provoquer un foncꢀonnemnent non désiré.
INFORMATION FOR OPTICAL POINTING DEVICES ONLY:
This product has been tested to comply with Internaꢀonal Standard IEC 60825-1: (1993), incld. Amd. 2(2001). This product uses LEDs
that are inherently Class 1.
INF7021/INF8021 Hardware Guide
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INFORMATION POUR LES DISPOSITIFS DE POINTAGE OPTIQUE SEULEMENT :
Ce produit a été testé pour se conformer à la norme IEC 60825-1 : (1993), y comp. Amd. 2 (2001). Ce produit uꢀlize des DEL qui sont,
par nature, de classe 1.
Dongle Label:
Model : R G-0918
IC:8150A-R G0918
CMIIT ID:2009DJ2362
FCID
:
E
8
H
R
G
-0918
RG-0918
IC : 8150A-RG0918
CMIIT ID:2009DJ2362
FCC ID: E8HRG-0918
This document applies to regulatory model: INF7021a, INF8021
Input raꢀngs: 100-240VAC, 3A, 50/60Hz
InFocus reserves the right to alter product offerings and specificaꢀons at any ꢀme without noꢀce.
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Safety Considerations
Please read and follow all safety instrucꢀons provided below and on the monitor before connecꢀng the monitor to a power
source. Failure to comply with safety instrucꢀons may result in fire, electrical shock, or personal injury and may damage or
impair protecꢀon provided by the equipment. Please save all safety instrucꢀons.
•
•
This monitor is very heavy and should be moved and installed by at least two individuals. Do not aꢁempt to move or install the
monitor yourself, otherwise injury and/or damage may occur.
When moving the monitor, always hold the monitor firmly using the handles and side or boꢁom bezels. Do not hold the top
bezel.
•
•
•
When moving the monitor carton, do not ꢀlt or invert the carton. Always keep it in an upright orientaꢀon.
Disconnect all accessories and cables before moving the monitor.
If the monitor is installed against the wall, maintain a distance of at least 1.98” (5cm) between the monitor and the wall to pro-
vide adequate venꢀlaꢀon.
•
•
•
•
•
Refer to this guide for proper startup and shutdown procedures.
Follow all warnings and cauꢀons in this manual and on the monitor.
Locate the monitor at least 4’ (1.2m) away from heaꢀng and cooling vents.
Do not block venꢀlaꢀon openings. Locate the monitor in a well-venꢀlated area without obstrucꢀons to intake or exhaust vents.
Do not install or use the monitor or speakers near any heat sources such as radiators, heat registers, stoves, or other devices
(including amplifiers) that produce heat.
•
•
•
Do not place the monitor in direct sunlight, humid, greasy or dusty places or in places where the monitor may come into contact
with rain, smoke or steam.
The monitor should not be used with the power cord near water, for instance, near a bathtub, washbowl, kitchen sink or swim-
ming pool, etc.
Do not use any components of the monitor, including the speakers, near water. Warning: To reduce the risk of fire or electric
shock, do not expose this equipment or any component of this equipment to rain or moisture.
•
•
•
Do not drop the monitor.
Do not spill liquid on the monitor. Spilled liquid may damage the monitor.
WARNING: This monitor must be securely aꢁached to the floor/wall per installaꢀon instrucꢀons. Tipping, shaking, or rocking the
machine may cause injury or death.
•
•
•
The power outlet used to power this monitor should be readliy accessible for fast disconnecꢀon in case of emergency.
No naked flame source, such as lighted candles, should be placed on the monitor.
Use the power cord provided. Connect the power cord to a receptacle with a protecꢀve safety (earth) ground terminal. A surge-
protected power strip is recommended. Do not overload wall outlets.
•
•
•
It is recommended that the Class 1 monitor be grounded.
Do not install the monitor in places subject to mechanical vibraꢀon.
Do not place the monitor on an unstable surface, which could result in serious personal injuries and monitor damage. When
mounꢀng the monitor to a stand, be sure to following the manufacturer’s instrucꢀons. Use only the mounꢀng hardware recom-
mended by the manufacturer.
•
When disconnecꢀng the power cord, hold the plug, not the cord.
INF7021/INF8021 Hardware Guide
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•
Protect the power cord from being walked on or pinched parꢀcularly at plugs, convenience receptacles and the point where they
exit from the monitor.
•
•
Unplug the monitor if you are not going to use it for an extensive period of ꢀme.
Unplug the monitor if you need to clean it with the included microfiber cleaning cloth. The screen may be wiped with the clean-
ing cloth when the power is off. Never use alcohol, solvents or ammonia-based liquids on this monitor.
•
•
Wash hands aſter handling the cables supplied with this monitor.
The monitor remote control, mouse and keyboard use baꢁeries. Make sure the baꢁeries’ polarity (+/-) is aligned correctly. Dis-
pose of used baꢁeries in accordance with local disposal laws.
•
Only use properly rated wall and stand mounꢀng hardware that meet this product’s specificaꢀons and follow the manufacturer
installaꢀon instrucꢀons. The warranty does not cover any damage caused by use of improperly rated mounꢀng hardware or from
improper installaꢀon.
•
•
•
Refer all service to qualified service personnel. Do not remove the cover or back. Servicing your own monitor can be dangerous
to you and will void the warranty.
Only use replacement parts specified by InFocus. Unauthorized subsꢀtuꢀons may result in fire, electrical shock or injury and may
void the warranty.
When mounꢀng the monitor to a wall, metric 8 (12mm) screws must be used. In addiꢀon, the mounꢀng interface should comply
with the UL1678 standard in North America. The mounꢀng means should be strong enough to bear the weight of the monitor
(approximately 114.2 lbs/51.8 kg without the stand).
•
Follow these instrucꢀons to help ensure image quality over the life of the monitor. Failure to follow these instrucꢀons may affect
the warranty.
• Lithium Baꢁery (in PC Box) Cauꢀon: There is a risk of explosion if the baꢁery is replaced by an incorrect
type. The baꢁery should only be replaced with an idenꢀcal or equivalent type of baꢁery as recommended
by the manufacturer. Dispose of used baꢁeries in accordance with local disposal laws.
Information about this Hardware Guide
Although this product comes pre-installed with the Mondopad soſtware, you must first assemble the product. This Hardware Guide
will assist you in seꢂng up the INF7021 and INF8021.
Aſter the product is fully installed, please refer to the Mondopad Soſtware Guide at www.infocus.com/support for more informaꢀon.
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What’s Included
1920 x 1080 monitor
Wireless Keyboard & Mouse*
(Baꢁeries not included)
POWER
HOME
INPUT
MENU
RESIZE
BRIGHTNESS
BACK
CONTRAST
OK
INFO
i
VOL UP
MUTE
VOL DOWN
Screws
Antennas
Power cord
Camera
Stylus
Remote control
(baꢁeries not included)
Speakers
Quick Setup
Guide
These items are
shipped in a sepa-
rate box
Mounꢀng brackets
Screws
Documentaꢀon
Power cord
Also included but not shown above:
•
•
6' RCA AV cable
6' 3.5mm to L/R RCA cable
*Not included for all countries. For setup purposes, a keyboard and mouse are recommended. For addiꢀonal accessory opꢀons, such
as stands, feet, carts and wall mounts, see the InFocus website (www.infocus.com/store) or your local dealer.
INF7021/INF8021 Hardware Guide
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Setup
Attaching the Speakers
The speakers can be installed as desired around the perimeter of the monitor using the supplied brackets, however InFocus recom-
mends installing the speakers across the boꢁom of the monitor. NOTE: If you are not aꢁaching the speakers, proceed to the next
1)
2)
Carefully place your monitor face-down on a clean, cushioned surface. Do NOT place the monitor on its back.
Aꢁach the four small rectangular brackets to the speakers with the provided screws as shown below.
4x
3)
Align the rectangular brackets with the screw holes on the monitor and using the provided screws, secure the speakers against
the edge of the monitor in the desired posiꢀon. Several placement opꢀons are shown below. Note: The boꢁom edge has mul-
ꢀple screw hole posiꢀons allowing for the most flexibility of the different placement opꢀons.
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4)
5)
Connect one end of the AC power cord to the AC In jack on the back of the speakers.
Connect the other end of the AC power cord to the AC Out jack on the boꢁom connector panel of the monitor.
SUB
L
ON/OFF
POWER
INPUT
6)
7)
Plug the speakers’s audio cable into the Audio Out (RCA R/L) jack on the boꢁom connector panel located on the back of the
monitor.
Turn the power switch ON.
Attaching the HD Video Conferencing Camera
1)
Remove the plasꢀc film from the camera lens.
2)
Align the camera bracket with the screw holes on the top edge of the backside of the monitor and then secure the camera to
the monitor with the two provided thumb screws.
3)
4)
Plug the USB cable into the USB slot immediately below the camera on the back of the monitor.
Manually ꢀlt and pan the camera (+/- 40°) as desired.
INF7021/INF8021 Hardware Guide
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Connecting to Other Devices
A full range of digital and analog video inputs and audio source devices can be connected to the connecꢀon panels on the back and
side of the monitor. Available jacks include: HDMI In (2), HDMI Out (1), PC In (1), Composite Video (1), Component RCA (1), RS232 (1),
Audio In 3.5mm (1), Audio In RCA (1-R/L), Audio Out RCA (1 – R/L), Microphone In (1), RJ45 (2), USB-B for touch control (1) and USB-
A (6 total - 3 USB 2.0 and 3 USB 3.0).
Antennas
TOUCH
CONTROL
LED
USB
RS232
IN 1
Audio
IN 2
Audio OUT
L
R
VIDEO
HDMI2
HDMI1
PC IN
COMPONENT
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Connecting AC Power
1)
2)
3)
Connect one end of the AC power cord to the AC In jack on the back of the monitor.
Connect the other end of the AC power cord to an AC outlet.
Press the power switch. (The LED on the front of the monitor turns on.)
NOTES:
•
•
Your monitor should only be operated from the power source indicated on the label.
Always unplug the AC power cord from the power outlet when you are not using your monitor for an extended period of ꢀme.
Turning the Monitor On/Off
1)
2)
Verify that the power cord is connected to a power outlet and that the power switch is ON.
Press the Power buꢁon on the remote or the right side of the monitor. (The LED on the front of the monitor turns off.)
NOTES:
•
If the monitor does not respond to normal power down procedures, press and hold the PC box Power buꢁon (located on the
back of the monitor) for 7-8 seconds.
•
By default, the monitor goes into system standby aſter 20 minutes of inacꢀvity. To change this behavior, use the Dayꢀme Power
Management feature within the Mondopad soſtware or make power opꢀon changes within the Windows Control panel.
INF7021/INF8021 Hardware Guide
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Setting up the Wireless Mouse and Keyboard
NOTE: The wireless mouse and keyboard is not included as a standard accessory for some countries. For iniꢀal setup and/or configu-
raꢀon, it may be easier to use a mouse and keyboard. Any standard wired or wireless mouse or keyboard can be connected through
the monitor's USB ports.
Wireless Mouse
1)
2)
Turn the mouse over and remove the baꢁery cover.
Remove the USB dongle from its holder in the baꢁery compartment of
the mouse.
3)
Plug it into a free USB-A port on the Bezel Connector Panel of the
monitor. You may be asked to go online to find the necessary drivers. If
you are warned that the drivers have not been tested for compaꢀbility,
tap Conꢀnue installaꢀon to finish.
4)
5)
Insert two (2) AAA baꢁeries (not included) into the mouse by aligning
the + and – end of the baꢁeries as indicated and sliding them in place.
Replace the cover and switch the mouse ON using the slide switch next
to the baꢁery bay.
Wireless Keyboard
1)
2)
Turn the keyboard over and open the baꢁery cover.
Insert two (2) AAA baꢁeries (not included) into the keyboard, by align-
ing the + and – ends of the baꢁeries and sliding them in place.
3)
4)
Replace the cover.
Press the CONNECT buꢁon and hold it for one second to allow the keyboard to bind with the dongle.
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Using the Remote
The remote uses two (2) AAA baꢁeries (not included). Install the baꢁeries by removing the cover from the remote’s back, aligning
the + and – ends of the baꢁeries, sliding them in place and replacing the cover.
To operate, point the remote at the monitor sensor at the boꢁom right-hand corner of the monitor. The range of opꢀmum operaꢀon
is about 26’ (8m) and within a horizontal and verꢀcal angle of 30 degrees.
30˚
30˚
POWER
HOME
INPUT
MENU
RESIZE
BRIGHTNESS
BACK
CONTRAST
OK
INFO
i
VOL UP
MUTE
VOL DOWN
CAUTION:
•
•
•
•
•
•
•
When disposing of the baꢁeries, be sure to do so in an environmentally proper manner.
If the remote control gets wet, wipe it dry immediately.
Avoid excessive heat and humidity.
Ensure the baꢁeries’ polarity (+/-) is properly aligned.
Do not mix new and old baꢁeries or different types of baꢁeries together.
Replace the baꢁeries as soon as they run out.
Remove baꢁeries from the remote control when storing or not in use for a prolonged period.
INF7021/INF8021 Hardware Guide
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The remote has the following buꢁons:
POWER
Power: Switches the power on or puts the monitor into Standby.
Home: Changes the acꢀve source back to the embedded PC.
POWER
HOME
HOME
INPUT
MENU
Input: Toggles the Input Source menu on and off, which allows the
user to change sources. Opꢀons include: HDMI1, HDMI2, PC, and
VGA.
INPUT
RESIZE
Menu: Turns the OSD menu on and off.
MENU
Resize: Switches between screen modes. Modes vary based on the
RESIZE
source.
BRIGHTNESS
BACK
CONTRAST
Brightness: Opens the Brightness OSD menu. Use the right and leſt
arrow buꢁons to adjust.
OK
BRIGHTNESS
INFO
Contrast: Opens the Contrast OSD menu. Use the right and leſt
arrow buꢁons to adjust.
i
CONTRAST
VOL UP
Back: Returns the user to the previous menu.
BACK
MUTE
VOL DOWN
Leſt, Right, Up, Down Arrows and OK: Use these buꢁons to navi-
gate through and make changes to the Onscreen Menu features.
OK
Info: Displays source informaꢀon.
INFO
i
Vol up: Increases the audio volume of the following sources: HDMI
1, HDMI 2, Audio In L/R, Audio In 3.5mm and Audio Out L/R. The
microphone volume level is controlled by the PC volume controls.
VOL UP
Vol down: Decreases the audio volume of the following sources:
HDMI 1, HDMI 2, Audio In L/R, Audio In 3.5mm and Audio Out
L/R. The microphone volume level is controlled by the PC volume
controls.
VOL DOWN
Mute: Switches the audio on or off for the following sources: HDMI
MUTE
1, HDMI 2, Audio In L/R, Audio In 3.5mm and Audio Out L/R.
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Using the Keypad
The keypad, located on the side of the monitor, has the following buꢁons:
Power buꢁon: Switches the power on or puts the monitor into Standby.
OK/SOURCE buꢁon: Turns the Source menu on allowing the user to change sources. Saves chang-
es/selecꢀons if the OSD menu is on.
INPUT
MENU
Menu buꢁon: Turns the OSD menu on and off.
CH
CH
^
Up buꢁon: Moves the highlight bar up when the OSD or Source menu is on.
Down buꢁon: Moves the highlight bar down when the OSD or Source menu is on.
^
Right/Volume Increase buꢁon: When the OSD menu is on, this buꢁon increases the value of
selected OSD items.
VOL ^
VOL
When the OSD menu is off, this buꢁon increases the audio volume of the following sources: HDMI
1, HDMI 2, Audio In L/R, Audio In 3.5mm and Audio Out L/R. The microphone volume level is con-
trolled by the PC volume controls.
^
Leſt/Volume Decrease buꢁon: When the OSD menu is on, this buꢁon decreases the value of
selected OSD items.
When the OSD menu is off, this buꢁon decreases the audio volume of the following sources: HDMI
1, HDMI 2, Audio In L/R, Audio In 3.5mm and Audio Out L/R. The microphone volume level is con-
trolled by the PC volume controls.
INF7021/INF8021 Hardware Guide
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OSD (On-Screen Display) Menu System
The OSD provides the user the ability to control the monitor display. This is different than the Mondopad soſtware described in the
Mondopad Soſtware Guide.
To access the OSD, press the Menu buꢁon on the remote or the keypad located on the right-hand side of the monitor.
Use the up and down arrows on the remote or keypad to scroll through the menu opꢀons and press OK to enter the highlighted
menu. Use the up and down arrows and OK buꢁon to select the item you would like to adjust. Leſt and right arrow buꢁons are used
to make adjustments.
When your adjustments are complete, press the Back buꢁon to go to a different menu or press the Menu buꢁon to exit the OSD
menu enꢀrely.
The following pages describe each of the OSD menus in detail.
PICTURE
SCREEN
AUDIO
BRIGHTNESS
CONTRAST
SHARPNESS
COLOR TEMPERATURE
COLOR CONTROL
70
50
50
H POSITION
V POSITION
CLOCK
CLOCK PHASE
ASPECT RATIO
SCREEN RESET
50
50
50
0
SPEAKER
AUDIO SOURCE
AUDIO RESET
INTERNAL
PC SPEAKER
NO
NATIVE
50
50
50
RED
GREEN
BLUE
WIDE
NO
STANDARD
NO
PICTURE MODE
PICTURE RESET
Sel
Adjust
Enter
Back
Quit
Quit
Quit
Sel
Adjust
Enter
Back
Quit
Sel
Adjust
Enter
Back
Quit
< >
< >
< >
PICTURE IN PICTURE
CONFIGURATION 2
CONFIGURATION 1
PIP SIZE
PIP AUDIO
PIP RESET
SMALL
MAIN
NO
OSD TURN OFF
45
50
50
LANGUAGE
AUTO SOURCE
CONFIGURATION RESET
FACTORY RESET
ENGLISH
NO
NO
OSD H-POSITION
OSD V-POSITION
MONITOR INFORMATION
NO
Sel
Adjust
Enter
Back
Sel
Adjust
Enter
Back
Quit
Sel
Adjust
Enter
Back
Quit
< >
< >
< >
ADVANCED OPTION
GAMMA SELECTION
OVER SCAN
IR CONTROL
KEYBOARD CONTROL
DDC/CI
ADVANCED OPTION RESET
MODE1
ON
NORMAL
UNLOCK
ON
NO
Sel
Adjust
Enter
Back
< >
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Picture Menu
PICTURE
BRIGHTNESS
CONTRAST
SHARPNESS
COLOR TEMPERATURE
COLOR CONTROL
70
50
50
NATIVE
50
50
50
RED
GREEN
BLUE
STANDARD
NO
PICTURE MODE
PICTURE RESET
Sel
Adjust
Enter
Back
Quit
< >
Brightness: changes the intensity of the image. Range: 0-100. (Default 70.)
Contrast: controls the degree of difference between the lightest and darkest parts of the picture and changes the amount of black
and white in the image. Range: 0-100. (Default 50.)
Sharpness: changes the clarity of the edges of a video image. Range: 0-100. (Default 50.)
Color Temperature: changes the intensity of the colors. Opꢀons include: Naꢀve (default), User, 6500K, and 9300K.
Color Control: allows the user to finely adjust individual red, green and blue colors. Color Temperature must be set to User to access
this feature. Range: 0-100 for each color.
Picture Mode: provides different preset picture modes to choose from. Opꢀons include: Standard (default), HighBright, and Soſt.
Picture Reset: resets all Picture menu items to factory default seꢂngs. Opꢀons: Yes and No.
INF7021/INF8021 Hardware Guide
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Screen Menu
SCREEN
H POSITION
V POSITION
CLOCK
CLOCK PHASE
ASPECT RATIO
SCREEN RESET
50
50
50
0
WIDE
NO
Sel
Adjust
Enter
Back
Quit
< >
H Posiꢀon: adjusts the horizontal posiꢀon of the image. Range: 0-100. (Default 50.)
V Posiꢀon: adjusts the verꢀcal posiꢀon of the image. Range: 0-100. (Default 50.)
Clock: adjusts the width of the image (For VGA input only). Range: 0-100. (Default 50.)
Clock Phase: adjusts the focus, clarity and stability of the image (For VGA input only). Range: 0-100.
Aspect Raꢀo: adjusts the raꢀo of the image width to image height. Opꢀons: Auto, Naꢀve, 4:3, Wide, and Custom.
Screen Reset: resets all Screen menu items to factory default seꢂngs. Opꢀons: Yes and No.
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Audio menu
AUDIO
SPEAKER
AUDIO SOURCE
AUDIO RESET
INTERNAL
PC SPEAKER
NO
Sel
Adjust
Enter
Back
Quit
< >
Speaker: controls whether both the internal and external speakers (sound bar, etc.) or just external speakers are used. Opꢀons in-
clude: Internal (both internal and external speakers operate) and External (only external speakers operate). Default Internal.
Audio Source: selects the audio input source. Opꢀons include: PC, PC Speaker (default), Audio1, Audio2, HDMI 1, and HDMI 2.
Audio Reset: resets all Audio menu items to factory default seꢂngs. Opꢀons: Yes and No.
INF7021/INF8021 Hardware Guide
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Picture in Picture menu
PICTURE IN PICTURE
PIP SIZE
PIP AUDIO
PIP RESET
SMALL
MAIN
NO
Sel
Adjust
Enter
Back
Quit
< >
PIP Size: changes the size of the PiP window used in the Corner-to-Corner configuraꢀon. Opꢀons include: Small (default), Middle and
Large.
PIP Audio: switches the audio source from the main source to the PiP source. Opꢀons include: Main (default) and Sub.
PIP Reset: resets all PIP menu items to factory default seꢂngs. Opꢀons: Yes and No.
The PiP feature allows the user to display two disꢀnct sources simultaneously on the monitor. These are the supported combinaꢀons
and configuraꢀons:
Input
HDMI1
HDMI2
PC
VGA
Component
Composite
HDMI1
HDMI2
PC
VGA
Component
Composite
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Configuration 1
CONFIGURATION 1
LANGUAGE
AUTO SOURCE
ENGLISH
NO
CONFIGURATION RESET
FACTORY RESET
NO
NO
Sel
Adjust
Enter
Back
Quit
< >
Language: switches the OSD menu language.
Auto Source: automaꢀcally adjusts the display of an external VGA source image. Opꢀons: Yes and No.
Configuraꢀon Reset: resets all Configuraꢀon 1 and Configuraꢀon 2 menu items to factory default seꢂngs. Opꢀons: Yes and No.
Factory Reset: resets all menu items to factory default seꢂngs. Opꢀons: Yes and No.
INF7021/INF8021 Hardware Guide
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Configuration 2
CONFIGURATION 2
OSD TURN OFF
45
50
50
OSD H-POSITION
OSD V-POSITION
MONITOR INFORMATION
Sel
Adjust
Enter
Back
Quit
< >
OSD Turn Off: controls how many seconds the OSD menu remains on the screen Range: 5-120 (seconds). (Default: 45)
OSD H-Posiꢀon: adjusts the horizontal posiꢀon of the OSD menu. Range: 0-100. (Default: 50)
OSD V-Posiꢀon: adjusts the verꢀcal posiꢀon of the OSD menu. Range: 0-100. (Default: 50)
Monitor Informaꢀon: This read-only submenu displays the model name, serial number, number of operaꢀon hours, and the firm-
ware version.
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Advanced Option
ADVANCED OPTION
GAMMA SELECTION
OVER SCAN
IR CONTROL
KEYBOARD CONTROL
DDC/CI
MODE1
ON
NORMAL
UNLOCK
ON
ADVANCED OPTION RESET
NO
Sel
Adjust
Enter
Back
Quit
< >
Gamma Selecꢀon: adjusts the gamma value of the image and opꢀmizes image brightness and contrast. Opꢀons include: Mode 1,
Mode 2, Mode 3.
Over scan: removes noise around the edges of a video image. Opꢀons include: On and Off (default).
IR Control: disables and enables the IR sensor on the monitor. Opꢀons include: Normal (default; IR is enabled) and Lock (IR is dis-
abled).
Keyboard Control: disables and enables the keypad on the right-hand side of the monitor. Opꢀons include: Lock (keypad is disabled)
and Unlock (default; keypad is enabled).
DDC/CI: enables and disables DDC/CI communicaꢀon. Opꢀons include: On (default) and Off.
Advanced Opꢀon Reset: resets all Advanced Opꢀon menu items to factory default seꢂngs. Opꢀons: Yes and No.
INF7021/INF8021 Hardware Guide
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Troubleshooting
Symptom
Possible Solutions
No power
•
•
Verify the power cord is properly connected to the power outlet and to the monitor.
Verify the power switch is ON and that the Power buꢁon on the remote or keypad has
been turned on (the front LED should be white).
•
•
Plug another electrical device to the power outlet to verify that the outlet is supplying
the proper voltage.
The monitor shuts down suddenly
Check the Sleep Timer seꢂng in the Configuraꢀon 2 OSD menu. Disable the Sleep
Timer.
•
•
•
•
•
•
Verify that a source is acꢀve.
The monitor may have overheated. Remove any objects blocking the vents.
Review the Windows power seꢂngs of the monitor.
No image
If aꢁempꢀng to display an external source, see “No image from external source” below.
Verify that the monitor is turned on (the front LED should be white).
Verify that the monitor's PC is turned on (the PC LED on the back of the monitor should
be solid green).
No image from external source
•
•
•
•
Verify that the source is correct by reviewing the Seꢂngs>Input Source menu.
Verify that connecꢀons between the source and the monitor have been made correctly.
Verify that the cables are in good condiꢀon.
Verify the correct input source is selected and that the input signal is compaꢀble with
the monitor.
•
•
•
•
•
•
If the external source is not detected, the Video source menu defaults back to PC.
Adjust the color seꢂngs in the Picture menu.
The colors on the monitor do not
look right
Reset the picture seꢂngs.
Verify that connecꢀons between the source and the monitor have been made correctly.
Verify that the cables are in good condiꢀon.
No touchpad acꢀvity with external
computer
Verify that the USB B to USB type A cable is plugged from the laptop into the monitor
correctly.
•
•
•
•
Verify that the laptop’s operaꢀng system is Windows® 7 or 8. (The monitor touchpad
does not support any other operaꢀng systems.)
Touchpad funcꢀons are not funcꢀon-
ing consistently
Remove all objects placed on the lip of the monitor and/or within 2” of the touchpad
screen.
Disable the PiP feature. The monitor works best when the Mondopad soſtware is the
main image displayed.
Power the device off and back on aſter a few seconds. Re-booꢀng the device helps the
touchpad to re-synchronize.
Remote is not working
•
•
•
Make sure the baꢁeries are installed in the proper orientaꢀon and are not dead.
Verify the remote is turned on (the buꢁon is on the boꢁom of the remote).
Verify you are poinꢀng the remote at the table and are within 26’ (8m) and 30 degrees
(horz/vert) of the sensor.
•
Verify that the IR Control seꢂng in the Advanced Opꢀon OSD menu is set to Normal.
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Keypad and/or mouse is not working
•
•
•
•
Make sure the baꢁeries are installed in the proper orientaꢀon and are not dead.
Press the Connect buꢁon on the boꢁom of the keypad.
Verify the USB adapter is installed into the monitor's USB port.
Verify that the Keyboard Control seꢂng in the Advanced Opꢀon OSD menu is set to
Unlock.
Audio noise
•
If using external speakers, verify that "Analog Audio Out" within the Audio>Advanced
Audio submenu, is set to Variable.
•
•
If using external speakers, verify that "TV speaker" within the Audio menu, is set to Off.
Noise can occur when infrared communicaꢀon equipment (for example, infrared cord-
less headphones) is used near the monitor. Move the infrared communicaꢀon equip-
ment away from the monitor to eliminate the noise.
No sound
•
•
•
If using the supplied speakers, verify that the speakers are connected properly and that
the speaker's power switch is turned on.
If the speakers or an external sound system is not being used, verify that the Speaker
seꢂng in the OSD Audio menu is set to Internal.
If using an external source, such as component, verify that an audio cable is correctly
installed between the device and the monitor.
•
•
Using the remote, verify the volume is turned up enough and not muted.
If using the Mondopad soſtware, verify that the volume is not muted in the applicaꢀon.
(Look at the speaker icon in the upper right-hand corner of the Mondopad soſtware.)
•
•
•
If playing a video, verify the playback has not been paused and that the video’s audio
has not been muted.
An HDMI® 1.3 (or higher) source and source device is required to hear audio via the
HDMI cable.
Video camera is not in focus
Verify that the plasꢀc protecꢀng the camera lens has been removed.
LED Indicators
Front LED
PC LED
Solution
(near IR sensor)
(back of the monitor)
Off
Off
•
The monitor is powered off. Press the Power buꢁon on the remote or
keypad. If that does not work: 1) verify the power cord is properly con-
nected to the power outlet and to the monitor; 2)verify that the power
switch on the back of the unit is turned on; 3) plug another electrical de-
vice to the power outlet to verify that the outlet is supplying the proper
voltage.
Off
Blinking Green
•
The monitor is in standby mode. Press the Power buꢁon on the remote
or keypad.
White
Green
n/a
•
•
The monitor is powered on.
Orange
For Addiꢀonal Troubleshooꢀng Support, please contact:
InFocus Corporaꢀon
Technical Support
INF7021/INF8021 Hardware Guide
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6am-5pm PST
877-388-8385
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Specifications
To read the latest product specificaꢀons, be sure to visit our support website at www.infocus.com/support, as specificaꢀons are
subject to change.
Model
INF7021
INF8021
Size (viewable)
69.38" (173.67cm) diagonal
39.13” H x 65.63” W x 4.0" D
79.88" (202.88cm) diagonal
44.25” H x 74.88” W x 4.0" D
Dimensions (without stand)
993.78mm H x 1666.88mm W x 101.6mm D 1123.95mm H x 1901.83mm W x 101.6mm D
Weight (without stand)
Monitor Type
156 lbs. (70.76kg)
E-LED
176 lbs. (79.83kg)
Refresh Rate
120 Hz
Maximum Resoluꢀon
Pixel Pitch
1920 x 1080
0.802mm x 0.802mm
1M:1
Dynamic Contrast Raꢀo
Response Time
Brightness
6ms
350 nits
Viewing Angle
Inputs
1760 (H)/1760 (V)
HDMI In (2), HDMI Out (1), PC In (1), Composite Video (1), Component RCA (1), RS232 (1),
Audio In 3.5mm (1), Audio In RCA (1-R/L), Microphone In (1), RJ45 (2), USB-B for touch con-
trol (1) and USB-A (6 total - 3 USB 2.0, 3 USB 3.0)
Outputs
Audio Out RCA (1 – R/L)
802.11n
Wireless Network
OSD Language
Ambient Light Sensor
Cerꢀficaꢀons
English, Spanish, French
Yes
FCC Class A
Voltage Range
100-240VAC, 3A, 50/60Hz
Camera
Resoluꢀon
1280 x 720 pixels
Frame rate
720p/30 fps HD MPEG
Lens and Field of View
F/2.0, 3P Lens, FOV(D) 56.8° in HD mode, FOV(D) 50° in VGA mode 1.0x zoom, FOV(D) 30° in
VGA mode 1.6x zoom
4 built-in Unidirecꢀonal microphones
USB 2.0 High Speed
Auto focus
Audio support
Interface
Focus
Tilt
Up/down ±40˚, leſt/right 40˚
Via USB
Power
INF7021/INF8021 Hardware Guide
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Speakers
Power
120-240VAC, 50-60Hz
Speaker Drivers
Two 3” and one ¾” Aluminum Neodymium Tweeter (per side)
Leſt and Right Channels
Enclosure Type
Sealed
Speakers Frequency Response
Sound Pressure Level
(max vol@1m, pink noise)
Signal to Noise Raꢀo (SNR)
Amplifier Type
90Hz to 20kHz
98dB SPL
110dB
High efficiency Class D amplifier
25 waꢁs/channel @ 1% THD, 1KHz, 2-channels drive
Power Output: Waꢁs/Channel
(RMS)
Power Output:
Total Waꢁs (RMS)
50 waꢁs total system
70 waꢁs total system
Power Output:
Total Waꢁs (Peak)
Power Input Voltage
Rated Power Consumpꢀon
Standby Power Consumpꢀon
90-264 VAC, 50/60Hz, 1.5 amps
150 waꢁs
3 waꢁs
Keyboard
Dimension
321 x 142 x 25.4mm
Weight
~350g excluding baꢁeries
Baꢁeries
Two (2) AAA alkaline
Operaꢀng Voltage
Power Consumpꢀon
Baꢁery Life
2.0V~3.2VDC
Operaꢀon mode: 10mA; Sleep Mode: <60uA
800 working hours conꢀnuous operaꢀon
10M without signal disturbance and no direcꢀon limit
Operaꢀng Distance
Mouse
Dimension
59.2 x 103.6 x 34.8mm
Weight
~68g excluding baꢁeries
Baꢁeries
Two (2) AAA alkaline
Operaꢀng Voltage
Power Consumpꢀon
Baꢁery Life
2.0V~3.2VDC
<8.5mA @3V
150 working hours conꢀnuous operaꢀon
10M without signal disturbance and no direcꢀon limit
Operaꢀng Distance
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Limited Warranty
InFocus Limited Warranty For InFocus Branded Hardware Products Only
LIMITED WARRANTY. InFocus’s warranty obligaꢀons for the hardware products are limited to the terms set forth herein. InFocus war-
rants the InFocus-branded hardware products against defects in materials and workmanship under normal use for a period outlined in
the Limited Warranty Periods secꢀon below from the date of retail purchase by the original end-user purchaser (“Warranty Period”).
The Warranty Period starts on the date of purchase. Your dated sales or delivery receipt, showing the date of purchase of the product,
is your proof of the purchase date. You may be required to provide proof of purchase and proof that the product was purchased new as
a condiꢀon of receiving warranty service. If a hardware defect arises and a valid claim is received within the Warranty Period, at its op-
ꢀon and to the extent permiꢁed by law, InFocus will either (1) repair the hardware defect at no charge, using new parts or refurbished
parts that are equivalent to new in performance and reliability, (2) exchange the product with a product that is new or refurbished
that is equivalent to new in performance and reliability and is at least funcꢀonally equivalent to the original product, or (3) refund
the purchase price of the product. InFocus may request that you replace defecꢀve parts with customer-installable new or refurbished
parts that InFocus provides in fulfillment of its warranty obligaꢀon (“Customer Self Repair”). A replacement product or part, including
a Customer Self Repair part that has been installed in accordance with instrucꢀons provided by InFocus, assumes the remaining war-
ranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage. When a
product or part is exchanged, any replacement item becomes your property and the replaced item becomes InFocus’s property. Parts
provided by InFocus in fulfillment of its warranty obligaꢀon must be used in products for which warranty service is claimed. When a
refund is given, the product for which the refund is provided must be returned to InFocus and becomes InFocus’s property. This is your
exclusive remedy for defecꢀve products.
Limited Warranty Periods are as follows:
•
•
LCD monitors (including any embedded PCs), cameras, remotes, and sound bars: one (1) year from date of purchase.
Accessory products: ninety (90) days from date of purchase.
The Accessory Product Limited Warranty covers the accessory items only and excludes normal wear and tear.
Remanufactured Products and Soſtware Products are exempt from the foregoing Limited Warranty. Please refer to the appropriate
Remanufactured Product Limited Warranty or Soſtware Product Limited Warranty for applicable Warranty informaꢀon.
EXCLUSIONS AND LIMITATIONS. This Limited Warranty applies only to the hardware products manufactured by or for InFocus, and sold
by InFocus, its worldwide subsidiaries, authorized resellers or country distributors, that can be idenꢀfied by the “InFocus” trademark,
trade name, or logo affixed to it, and to required firmware. The Limited Warranty does not apply to any non-InFocus hardware products
or peripherals external to the InFocus-branded hardware products (including but not limited to external storage subsystems, displays,
printers, speakers or other peripherals), or to any soſtware applicaꢀons or programs, even if packaged or sold with the InFocus hard-
ware. Manufacturers, suppliers, or publishers of products, soſtware or peripherals, other than InFocus, may provide their own warran-
ꢀes to the end user purchaser, but InFocus, in so far as permiꢁed by law, provides their products “AS IS” without the InFocus Limited
Warranty. Soſtware distributed by InFocus with or without the InFocus brand name (including, but not limited to system soſtware) is
not covered under this Limited Warranty. Refer to the licensing agreement accompanying the soſtware for details of your rights with
respect to its use.
InFocus does not warrant that the operaꢀon of the products will be uninterrupted or error-free. InFocus is not responsible for damage
arising from failure to follow instrucꢀons relaꢀng to the products’ use.
INFOCUS IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS, DATA, OR REMOVABLE STORAGE MEDIA. INFOCUS IS
NOT RESPONSIBLE FOR THE RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER THAN SOFTWARE INSTALLED BY
INFOCUS WHEN THE PRODUCT IS MANUFACTURED.
To enable InFocus to provide the best possible support and service during the Limited Warranty Period, you will be required to:
•
Maintain a proper and adequate environment, and use the InFocus hardware products in accordance with the instrucꢀons fur-
nished.
•
Verify configuraꢀons, load most recent firmware, install soſtware patches, run InFocus diagnosꢀcs and uꢀliꢀes, and implement
INF7021/INF8021 Hardware Guide
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temporary procedures or workarounds provided by InFocus while InFocus works on permanent soluꢀons.
•
Allow InFocus to keep resident on your systems or sites certain system and network diagnosis and maintenance tools to facilitate
the performance of warranty support (collecꢀvely referred to as “Proprietary Service Tools”); Proprietary Service Tools are and
remain the sole and exclusive property of InFocus.
Addiꢀonal Limitaꢀons:
•
•
•
•
Products external to the system processor (CPU) box, such as external storage subsystems, printers and other peripherals, are
covered by the applicable warranty for those products or opꢀons.
An effecꢀve repair does not necessarily require the replacement of a defecꢀve part. For example, cleaning the heads of a floppy
drive or updaꢀng revision levels of ROM BIOS on a PCA board are acꢀviꢀes that in many instances deliver an effecꢀve repair.
BIOS/Firmware upgrades are not covered under the Limited Warranty. Firmware that is an integral part of the opꢀon hardware
board is not automaꢀcally upgraded when new versions of firmware are released.
It is the responsibility of the customer to ensure that their soſtware is compaꢀble with the latest BIOS/firmware revision.
This Limited Warranty does not apply: (a) to consumable or expendable parts, such as baꢁeries, or protecꢀve coaꢀngs designed
to diminish over ꢀme unless failure has occurred due to a defect in materials or workmanship; (b) to cartons, carrying cases, ship-
ping cases, external cabinets, accessories used in connecꢀon with the product; (c) to cosmeꢀc damage, including but not limited to
scratches, dents, and broken plasꢀc on ports; (d) to damage caused by use with non-InFocus products; (e) to damage caused by ac-
cident, abuse, misuse, improper venꢀlaꢀon, smoke exposure, contaminaꢀon, improper or inadequate maintenance, cleaning or cali-
braꢀon, liquid contact, unusual physical or electrical stress and/or power surges, virus infecꢀon, fire, earthquake, disaster, lightning
or other external causes; (f) to damage caused by operaꢀng the product outside the permiꢁed or intended uses or usage parameters
described by InFocus (including burned monitor screens and incorrect input voltage); (g) to damage caused by service (including
upgrades and expansions) performed by anyone other than a representaꢀve of InFocus or an InFocus Authorized Service Provider
(“ASP”) or your own installaꢀon of customer-installable parts as instructed by InFocus; (h) to a product or part that has been modified
to alter funcꢀonality or capability without the wriꢁen permission of InFocus (including use of an unauthorized mount); (i) to defects
caused by normal wear and tear or otherwise due to the normal aging of the product; (j) to failure to follow maintenance procedures
as outlined in the product user documentaꢀon including where a schedule is specified for regular cleaning of certain parts (based on
usage and environment); (k) to loss or damage in transit; or (l) if the product is not used under normal operaꢀng condiꢀons which
are defined as use not in excess of 16 hours conꢀnuously per day with a minimum 8 hour period of conꢀnuous rest in the powered
off state; or (m) if any InFocus serial number has been removed or defaced. In addiꢀon, LCD burn-in as a result of excessive display
of staꢀc images on the product is not covered under the terms of this Limited Warranty.
Important: Do not open the hardware products unless otherwise directed by InFocus for the purposes of a Customer Self Repair
(CSR). Opening the hardware products may cause damage that is not covered by this Limited Warranty. Only InFocus or an ASP
should perform service on the hardware products.
TO THE EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL
OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. AS PERMITTED
BY APPLICABLE LAW, INFOCUS SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR
LATENT DEFECTS. IF INFOCUS CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES THEN TO THE EXTENT PERMITTED
BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS WARRANTY AND TO THE
REPAIR OR REPLACEMENT SERVICE AS DETERMINED BY INFOCUS IN ITS SOLE DISCRETION. NO INFOCUS RESELLER, AGENT,
OR EMPLOYEE IS AUTHORIZED TO MAKE ANY MODIFICATION, EXTENSION, OR ADDITION TO THIS WARRANTY. IF ANY TERM
IS HELD TO BE ILLEGAL OR UNENFORCEABLE, THE LEGALITY OR ENFORCEABILITY OF THE REMAINING TERMS SHALL NOT BE
AFFECTED OR IMPAIRED.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFOCUS IS NOT RESPONSIBLE FOR
Page 30
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DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UN-
DER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF USE; LOSS OF REVENUE; LOSS OF ACTUAL OR ANTICIPATED
PROFITS (INCLUDING LOSS OF PROFITS ON CONTRACTS); LOSS OF THE USE OF MONEY; LOSS OF ANTICIPATED SAVINGS; LOSS OF BUSI-
NESS; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; LOSS OF, DAMAGE TO, COMPROMISE OR CORRUPTION OF
DATA; OR ANY INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE HOWSOEVER CAUSED INCLUDING THE REPLACEMENT OF EQUIPMENT
AND PROPERTY, ANY COSTS OF RECOVERING, PROGRAMMING OR REPRODUCING ANY PROGRAM OR DATA STORED IN OR USED WITH
THE INFOCUS PRODUCT AND ANY FAILURE TO MAINTAIN THE CONFIDENTIALITY OF DATA STORED ON THE PRODUCT. THE FOREGOING
LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS
NEGLIGENT ACTS AND/OR OMISSIONS. INFOCUS DISCLAIMS ANY REPRESENTATION THAT IT WILL BE ABLE TO REPAIR ANY PRODUCT
UNDER THIS WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA.
LIMITATION ON BRINGING ACTION: NO ACTION, REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO PURCHASE THE
PRODUCT MAY BE BROUGHT BY PURCHASER MORE THAN ONE YEAR AFTER THE CAUSE OF ACTION HAS ACCRUED. GOVERNING
LAW: ANY ACTION, REGARDLESS OF FORM, ARISING OUT OF THE AGREEMENT TO PURCHASE THE PRODUCT IS GOVERNED BY
THE LAWS OF THE STATE OF OREGON, U.S.A. MANDATORY ARBITRATION – ANY ACTION, REGARDLESS OF FORM, ARISING OUT
OF THE AGREEMENT TO PURCHASE THE PRODUCT IS SUBJECT TO MANDATORY ARBITRATION.
ADDITIONAL RIGHTS. FOR CUSTOMERS, WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR REGULATIONS IN THEIR COUN-
TRY OF PURCHASE OR, IF DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS WARRANTY ARE IN AD-
DITION TO ALL RIGHTS AND REMEDIES PROVIDED BY SUCH CONSUMER PROTECTION LAWS AND REGULATIONS. THIS WARRANTY
DOES NOT EXCLUDE, LIMIT OR SUSPEND ANY RIGHTS OF CONSUMERS ARISING OUT OF NONCONFORMITY WITH A SALES CON-
TRACT. SOME COUNTRIES, STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSE-
QUENTIAL DAMAGES OR ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE LIMITA-
TIONS OR EXCLUSIONS DESCRIBED BELOW MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU
MAY ALSO HAVE OTHER RIGHTS THAT VARY BY COUNTRY, STATE OR PROVINCE. INFOCUS, THE WARRANTOR UNDER THIS LIMITED
WARRANTY, IS IDENTIFIED AT THE END OF THIS DOCUMENT.
EXTENDED WARRANTIES. InFocus extended product warranꢀes are available for an addiꢀonal charge. For further informaꢀon on
InFocus extended product warranꢀes, please contact InFocus or your product reseller.
OBTAINING WARRANTY SERVICE. Please access and review the online help resources located at www.infocus.com/support before
seeking warranty service. If the product is sꢀll not funcꢀoning properly aſter making use of these resources, please contact InFocus
Technical Support or, if applicable, an ASP using the informaꢀon provided below. When contacꢀng InFocus via telephone, other charges
may apply depending on your locaꢀon. When calling, InFocus Technical Support or an ASP will help determine whether your product
requires service and, if it does, will inform you how InFocus will provide it. You must assist in diagnosing issues with your product and
follow InFocus’s warranty processes. InFocus may restrict service to the country where InFocus or its Authorized Distributors originally
sold the hardware product. InFocus will provide warranty service either (i) at an ASP locaꢀon, where service is performed at the loca-
ꢀon, or the ASP may send the product to an InFocus repair service locaꢀon for service, (ii) by sending you prepaid way bills (and if you
no longer have the original packaging, InFocus may send you packaging material at your cost) to enable you to ship the product to
an InFocus repair service locaꢀon, or (iii) by sending you customer-installable new or refurbished replacement parts to enable you to
conduct Customer Self Repair, or (iv) by exchanging the product for a new or refurbished replacement.
Customer Self Repair
InFocus products are designed with many Customer Self Repair (CSR) parts to minimize repair ꢀme and allow for greater flexibility in
performing defecꢀve parts replacement. If during the diagnosis period, InFocus idenꢀfies that the repair can be accomplished by the
use of a CSR part, InFocus will ship that part directly to you for replacement. There are two categories of CSR parts:
•
Parts for which customer self repair is mandatory. If you request InFocus to replace these parts, you will be charged for the travel
and labor costs of this service.
•
Parts for which customer self repair is opꢀonal. These parts are also designed for customer self repair. If, however, you require
that InFocus replace them for you, this may be done at no addiꢀonal charge under the type of warranty service designated for
your product.
Based on availability and where geography permits, InFocus will aꢁempt to ship CSR parts out the next business day. Customer re-
ceipt will vary based upon the actual part, customer locaꢀon and shipping method. Next day, same-day or four-hour delivery may be
offered at an addiꢀonal charge where geography permits. If assistance is required, you can call the InFocus Technical Support Center
and a technician will help you over the phone. InFocus specifies in the materials shipped with a replacement CSR part whether a
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defecꢀve part must be returned to InFocus. In cases where it is required to return the defecꢀve part to InFocus, you must ship the
defecꢀve part back to InFocus within a defined period of ꢀme, normally five (5) business days, and clearly display the Return Material
Authorizaꢀon (RMA#) on the outside of the shipping carton or a similar package affording an equal degree of protecꢀon. The defec-
ꢀve part must be returned with the associated documentaꢀon in the provided shipping material. Failure to return the defecꢀve part
may result in InFocus charging you for the replacement. With a Customer Self Repair, InFocus will pay all shipping and part return
costs and determine the courier/carrier to be used.
InFocus may uꢀlize a doorstep swap process, which involves an InFocus delivery person delivering the replacement product or CSR
part to the Customer and picking up the defecꢀve product or part at the ꢀme of delivery for return to InFocus. Upon receipt of the
replacement product or part, the original product or part becomes the property of InFocus and you agree to follow instrucꢀons,
including arranging the return of original product or part to InFocus in a ꢀmely manner. When providing a product exchange or
Customer Self Repair (CSR) part requiring the return of the original product or part, InFocus may require a credit card authorizaꢀon
as security for the retail price of the replacement product or part and applicable shipping costs. When returning product to InFocus,
a Return Material Authorizaꢀon Number (RMA #) is required and must be clearly displayed on the outside of the shipping carton or a
similar package affording an equal degree of protecꢀon. Service opꢀons, parts availability and response ꢀmes may vary according to
the country in which service is requested. Service opꢀons are subject to change at any ꢀme. You may be responsible for shipping and
handling charges if the product cannot be serviced in the country in which service is requested. If you seek service in a country that
is not the country of original purchase, you will comply with all applicable import and export laws and regulaꢀons and be responsible
for all custom duꢀes, V.A.T. and other associated taxes and charges. Where internaꢀonal service is available, InFocus may repair or
exchange defecꢀve products and parts with comparable products and parts that comply with local standards. In accordance with
applicable law, InFocus may require that you furnish proof of purchase details and/or comply with registraꢀon requirements before
receiving warranty service. Resources with more details on this and other maꢁers on obtaining warranty service are described below.
PRIVACY. InFocus will maintain and use customer informaꢀon in accordance with the InFocus Privacy Policy available at www.Infocus.
com/privacy and InFocus’s applicable legal obligaꢀons.
BACKUP. If your product is capable of storing soſtware programs, data and other informaꢀon, you should protect its contents against
possible operaꢀonal failures. Before you deliver your product for warranty service it is your responsibility to keep a separate backup
copy of the contents, remove all personal informaꢀon and data that you want to protect and disable any security passwords. THE
CONTENTS OF YOUR PRODUCT WILL BE DELETED AND THE STORAGE MEDIA REFORMATTED IN THE COURSE OF WARRANTY SERVICE.
Your product or a replacement product will be returned to you as your product was configured when originally purchased, subject
to applicable updates. InFocus may install system soſtware updates as part of warranty service that will prevent the hardware from
reverꢀng to an earlier version of the system soſtware. Third party applicaꢀons installed on the hardware may not be compaꢀble or
work with the hardware as a result of the system soſtware update. You will be responsible for reinstalling all other soſtware pro-
grams, data and passwords. Recovery and reinstallaꢀon of soſtware programs and user data are not covered under this Limited War-
ranty.
RESOURCES. Support and service informaꢀon including Authorized Distributor and Authorized Service Provider locaꢀons is available
InFocus Corporaꢀon, 13190 SW 68th Parkway, Suite 200, Portland, OR 97223-8368 USA
© 2011-2014 InFocus Corp. All rights reserved. InFocus and the InFocus logo are trademarks of InFocus Corp., registered in the U.S.
and other countries.
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INF7021/INF8021 Hardware Guide
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