IOGear Switch GUWH204KIT User Manual

Installation Guide  
Wireless USB Hub and Adapter Kit  
GUWH204KIT  
PART NO. M1064  
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Table of Contents  
System Requirements  
Package Contents  
Device Overview  
4
Advanced Settings  
25  
28  
32  
34  
36  
37  
5
Frequently Asked Questions  
Technical Specifications  
Technical Support  
6
Installation  
8
Hardware Preparation  
Software Installation  
Driver Installation  
9
Limited Warranty  
10  
15  
23  
Federal Communications Commission  
(FCC) Statement  
Contact  
38  
Connecting USB Devices  
3
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System Requirements  
- PC System requires Windows XP 32-bit (with SP2 and .NET Framework 2.0)  
or Windows Vista 32-bit or 64-bit  
- Available AC outlets in the room  
- Available USB ports  
- Software requires Windows and CD-ROM drive  
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Package Contents  
1 x Wireless USB Hub  
1 x Wireless USB Host Adapter  
1 x Power Adapter  
1 x USB 2.0 Type A to mini-B Cable (3 ft.)  
1 x USB 2.0 Extension Cable (5 ft.)  
1 x Software CD (with Electronic Manual)  
1 x Quick Start Guide  
1 x Registration / Warranty Card  
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Device Overview  
1. Host PC LED  
Solid LED indicates that the Wireless USB Hub has  
established a wireless connection with the Wireless  
USB Host Adapter  
2. Hub LED  
Flashing indicates that data is being transmitted  
3. Security LED  
Normally Off. Flashes during cable association process.  
Solid LED indicates a successful cable association  
process. During wireless operation, solid LED indicates  
that a secure wireless connection has been established  
with the Wireless USB Host Adapter  
4. Host Selection button*  
Allows you to manually connect/disconnect the Wireless  
USB Hub with up to 8 Wireless USB Hosts that have  
been previously associated  
5. Mini USB Connector  
6. USB Device Connector  
7. Power Adapter Connector  
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8. Wireless USB Activity Indicator  
* The Host Selection button can be used if the Wireless USB  
Hub has already been successfully associated with more  
than one Wireless USB Host Adapter-PC combination. The  
Wireless USB Hub can support up to 8 such associations.  
Use the Host Selection button to manually cycle through the  
up to 8 choices for which Wireless USB Host Adapter-PC  
combination to connect to. Using this button, you can force  
the Wireless USB Hub to connect to one of 8 pre-associated  
PCs of your choosing.  
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Installation  
Before we get started, please NOTE:  
Do not place Wireless USB devices under direct sunlight or near high heat emitting devices;  
Do not place Wireless USB devices near water or wet surfaces to avoid electric hazards;  
Do not place Wireless USB devices on any moving or unstable surfaces;  
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Hardware Preparation  
1. Do not connect the Wireless USB Host Adapter to your computer until you are instructed to do so  
later in the section titled “Driver Installation”.  
2. Remove the Wireless USB Host Adapter, Wireless USB Hub, USB 2.0 A to Mini B Cable, power  
adapter, extension adapter, and the installation CD from the package.  
3. Allocate a space for the Wireless USB Host Adapters placement. Make sure you avoid the places  
mentioned above. You will need to make available a USB 2.0 port on your PC. Do not connect the  
Wireless USB Host Adapter to your computer at this time. If using a Desktop PC, plug the Wireless  
USB Host Adapter into the provided extension cable. Place the extension cable on a flat surface,  
preferably the top of the desk/work area in order to ensure a good line-of-sight signal with the Wireless  
USB Hub.  
4. Allocate a space for the Wireless USB Hub. During a one-time-only installation, the Wireless USB  
Hub needs to be close to your PC. After installation the Wireless USB Hub can be moved to a more  
permanent location. Make sure you avoid the places mentioned above. Do not plug in to an AC outlet  
at this time.  
5. Attach the power adapter connector to the Wireless USB Hub. Do not plug in to an AC outlet at this  
time.  
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Software Installation  
IMPORTANT NOTE:  
If your PC already has a previous version of this software installed, please be sure to un-install it before  
proceeding.  
To un-install go to Control Panel -> Add or Remove Programs. Scroll to “IOGEAR Wireless USB (HWA)”  
Click “IOGEAR Wireless USB (HWA)”, then click Remove.  
Restart your PC once you have completed removing any pre-existing UWB software.  
Note:  
If installing on Windows XP, Service Pack 2 (SP2) is required. Please Verify that SP2 has been  
installed on your PC before proceeding with the UWB installation software.  
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1. To install the UWB software, insert the included  
CD into your computer. The following menu  
should appear automatically. If not, select  
“Run CD_Start.exe” OR navigate to the CD  
Rom drive containing the installation CD and  
double click on CD_Start.exe to bring up the  
user menu. Click on Installation to begin the  
installation process.  
11  
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2. The next screen will let you choose if you want  
to install the latest software from the Internet  
or if you want to install the software included  
on the CD.  
If you choose ‘Option 2: Download latest  
software installer from the Web’, a browser  
window will appear redirecting you directly  
to the IOGEAR website where you’ll find the  
most up-to-date driver software. Once you  
download the software, double-click on the  
.exe file to begin the installation process.  
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If you choose to install the software from the  
installation CD, select ‘Option 1: Install  
directly from CD’  
Click on the appropriate Windows operating  
system your PC is running. This will start  
the software installation. Please follow the  
installation wizard.  
Note:  
Microsoft .NET Framework 2.0 is required  
by the driver software. Once you begin the  
software installation, if .NET Framework  
2.0 is not installed on your PC, the  
software will automatically prompt you to  
install it before proceeding to the software  
installation.  
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Once the software has completed installing,  
the WiCenter application will automatically  
open. If not, please double-click on the  
WiCenter shortcut created on the Desktop  
during the installation process.  
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Driver Installation  
Step 1: Connecting Host Adapter  
Plug the Wireless USB Host Adapter into an available USB 2.0 port.  
15  
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If using a Desktop PC, plug the Wireless USB Host Adapter into an available USB 2.0 port utilizing the  
provided extension cable.  
Place the extension cable on a  
flat surface, preferably the top  
of the desk/work area in order  
to ensure a good line-of-sight  
signal with the Wireless USB  
Hub. Windows should detect  
the device and complete the  
driver installation process  
automatically.  
16  
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Step 2: Connecting Wireless USB Hub  
Verify that the antenna is securely attached to the Wireless USB Hub and is pointed in a vertical position.  
Power on the Wireless USB Hub by plugging the power adapter provided in the package.  
17  
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Step 3: Wireless USB Hub association  
In order for the Wireless USB Adapter to communicate with the Wireless USB Hub, you will need to start  
the association process. The association process will set up a wireless link between the Wireless USB  
Host Adapter and the Wireless USB Hub. This is a one-time process per host PC.  
To start, use the included USB 2.0 A to mini-B cable to connect the Wireless USB Hub to your PC.  
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Windows will detect that a new device has been  
connected. This will automatically install the  
necessary drivers and start the Wireless USB  
Association process.  
You will see the window on the screen as shown  
below. Click OK to begin the association process.  
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Once the association process has been  
successfully completed, you will see the wireless  
connection status showing Association  
Successful. Click OK to close the window.  
20  
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After completing the association process, unplug the USB A to mini B cable from the Wireless USB Hub.  
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The Wireless USB Hub will attempt to establish the  
wireless link with the USB Host Adapter. Once the  
link has been successfully established, you will see  
the following window in your System Tray.  
Place the Wireless USB Hub preferably on top  
your desk/work area to ensure a good line-of-  
sight signal with the Wireless USB Host Adapter.  
The View Console screen will also show the  
IOGEAR Wireless USB Hub under the Connected  
column, indicating that the wireless link connection  
has been established.  
22  
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Connecting USB Devices  
Once the Wireless USB Hub is connected and  
communicating with the Wireless USB Host  
Adapter, you may connect your USB devices to  
the Wireless USB Hub. Once connected, you  
will be able view the USB devices connected by  
clicking the [+]. This will bring a dropdown of all  
peripherals currently connected and available.  
You can also access hard drives, flash drives, and  
other storage devices directly from this box by  
clicking on the Removable Disk that appears.  
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To disconnect a USB device from your PC, you may select Safely Remove from the list on the WiCenter  
program or from your computers system tray.  
Note: If your USB device requires software or drivers installation, such as a printer, please  
connect your USB device to your PC first and install the software or driver before connecting to  
the Wireless USB Hub.  
24  
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Advanced Settings  
The advanced settings of WiCenter allow you to  
make changes related to the Channel that data is  
being transmitted on, as well as the rate at which  
data is sent. The following shows the Advanced  
Settings tab which can be accessed by clicking  
on Settings Wireless USB Settings, and then  
selecting the Advanced tab on the window that  
appears. The following shows the default and  
recommended settings.  
NOTE: Do not change the PHY Rate setting.  
Leave this on the recommended and  
default setting. The Speed (PHY Rate) will  
be automatically set by WiCenter in order  
to achieve the best range and throughput  
performance.  
The default settings are appropriate for most all  
situations. Only change channel settings if you  
have significantly reduced throughput due to  
congested air space.  
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If required to change the Channel manually, select  
Manual channel selection. The following figure  
shows the available channels for selection.  
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Once a channel has been changed manually, the following window will appear indicating that the  
connection on the Wireless USB Hub will disconnect. Click Yes to change the channel. Once the channel  
is changed, the Wireless USB Hub will automatically re-connect.  
27  
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Frequently Asked Questions  
1. Problem: WiCenter UWB Software reports errors when trying to use the Wireless USB Host Adapter  
and Wireless USB Hub on Windows XP operating system.  
Solution: Verify that Service Pack 2 (SP2) has been installed on your PC.  
2. Problem: No LEDs lighting up on the Wireless USB Hub.  
Solution: Check the power supplys connection to the Wireless USB Hub.  
3. Problem: No LED on the Wireless USB Host Adapter.  
Solution: Re-insert the Wireless USB Host Adapter into USB port.  
4. Problem: LED does not light up after inserting a USB device into a peripheral port on the Wireless  
USB Hub.  
Solution: Remove the Wireless USB Host Adapter from the PC and disconnect the power supply  
from the Wireless USB Hub. Re-insert the Wireless USB Host Adapter and reconnect power to the  
Wireless USB Hub.  
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5. Problem: Poor/Diminished range with the Wireless USB Host Adapter and Wireless USB Hub.  
Solution: If using a Desktop PC, do not plug the Wireless USB Host Adapter in the back of the PC.  
Plug the Wireless USB Host Adapter in the front of the system to ensure a good line-of-site signal with  
the Wireless USB Hub. Also, verify that you are utilizing the USB 2.0 extension cable. If using a laptop,  
verify that the antenna on the Wireless USB Host Adapter and the Wireless USB Hub is positioned  
vertically.  
6. Problem: Certain USB devices will not work with the Wireless USB Hub.  
Solution: Verify that the USB device has the ability to operate when connected to a hub of any kind by  
checking with the product documentation. If the USB device does not have the functionality to operate  
with a wired hub, then it will not work with the Wireless USB Hub. Also, verify that the latest drivers for  
the product are being used by going to the manufacturers website and downloading the most up-to-  
date drivers.  
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7. Problem: Wireless USB Hub will not associate with the Wireless USB Host Adapter.  
Solution: Verify that the WiCenter software is running by double-clicking on the WiCenter icon created  
on the desktop during the installation process. If the WiCenter icon is in the System Tray, this can be  
double-clicked in order to bring up the WiCenter user interface.  
8. Problem: USB printer has loaded drivers correctly when connected to the Wireless USB Hub,  
however, nothing will print  
Solution: Verify that the latest software has already been installed on the PC from the product  
website. If the printer was installed previously when connected directly to the PC, the printer was  
installed as “Model Name”. When the printer driver is installed when connecting to the Wireless USB  
Hub, the printer is installed as a “Model Name (Copy 1)”.  
If the printer was never directly connected to the PC and drivers were never installed, when it is  
connected to the Wireless USB Hub, the printer will install as “Model Name” when installing the printer  
drivers.  
When printing to the printer when it is connected to the Wireless USB Hub, verify that the correct  
printer is being selected in the printer options window by selecting the correct model name to print to.  
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9. Problem: The throughput of USB Hard Drive or USB Flash drive is less when plugged in the Wireless  
USB Hub than when plugged directly to the PC.  
Solution: Due to the protocol overhead of Wireless USB, you will experience a slower throughput  
wirelessly than over a wired connection.  
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Technical Specifications  
Function  
GUWH204KIT  
Operating System Support  
Microsoft Windows XP 32-bit (Service Pack 2);  
Microsoft Vista 32/64 bit  
Operating Range  
Frequency Band  
Up to 30 feet (10 meters)  
(WiMedia Band Group 1, 3, 6) Frequency Range  
3.168GHz to 8.976GHz  
Data Rate  
Up to 480 Mbps  
USB Specification  
Connectors  
USB  
Wireless USB 1.0; USB 2.0/1.1  
4 downstream ports, 1 mini-B for Association  
Supports up to 8 Active Hosts  
Host Selection  
Security  
Highly Secured Wireless Connection (AES 128  
bits)  
Association Mode  
Cabled association via Windows GUI  
32  
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Antenna Type  
Omni-Directional, external whip antenna for both  
Hub and Host Adapter  
Reset Switch  
LEDs  
Yes  
ACT (Activity)  
Host Status  
Association  
Power Adapter  
LED on Host adapter to show Data/Activity  
On the Hub to show Hub / Host PC connect  
LED to show Association / Security  
5V, 2.5A (110 - 240VAC)  
33  
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Technical Support  
To help IOGEAR® customers obtain the highest level of performance from their Wireless USB devices,  
the IOGEAR® Service Support team is available to answer your technical questions. Do not hesitate to  
call if you are having trouble getting your device to work correctly. IOGEAR® Service Support can be  
reached  
by phone from 24 hours a day, 7 days a week or through the following address during normal business  
hours.  
Toll Free: 866-946-4327 (USA)  
Phone: 949-453-8782  
23 Hubble  
Irvine, CA 92681  
34  
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description of the problem, and what you were doing when the problem occurred, before calling Service  
Support. The Service Support representative will be able to serve you much quicker if you are prepared to  
answer the seven questions listed below.  
1. What is the purchase date and serial number of the product?  
2. Were any messages displayed on the screen when the error occurred? If so, what was the exact  
wording of the message?  
3. What type of Computer are you using?  
4. When does the problem occur?  
5. Can the problem be reproduced? If so, what are the steps necessary to reproduce the problem?  
6. What version of the OS are you using?  
7. What have you already tried to get the problem resolved?  
35  
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Limited Warranty  
IN NO EVENT SHALL THE DIRECT VENDOR’S LIABILITY FOR DIRECT, INDIRECT, SPECIAL,  
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT,  
DISK, OR ITS DOCUMENTATION EXCEED THE PRICE PAID FOR THE PRODUCT.  
The direct vendor makes no warranty or representation, expressed, implied, or statutory with respect to  
the contents or use of this documentation, and especially disclaims its quality, performance,  
merchantability, or fitness for any particular purpose.  
The direct vendor also reserves the right to revise or update the device or documentation without  
obligation to notify any individual or entity of such revisions, or updates. For further inquiries please  
contact IOGEAR.  
36  
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Federal Communications Commission (FCC) Statement  
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:  
(1) this device may not cause harmful interference, and (2) this device must accept any interference  
received, including interference that may cause undesired operation. This device is authorized under 47  
CFR 15.519 (the FCC Rules and Regulations). The operation of this device is subject to the following  
restriction: This UWB device shall transmit only when it is sending information to an associated receiver.  
This UWB device shall cease transmission within 10 seconds unless it receives an acknowledgement from  
the associated receiver that its transmission is being received. An acknowledgement of reception must  
continue to be received by the transmitting device at least every 10 seconds of operation or the UWB  
device must cease transmitting.  
37  
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Contact  
IOGEAR  
23 Hubble  
Irvine, CA 92618  
P 949.453.8782  
F 949.453.8785  
®
© 2008 IOGEAR Part No. M1064  
IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows are registered trademarks of  
Microsoft Corporation. All other brand and product names are trademarks or registered trademarks of their respective holders. IOGEAR makes  
no warranty of any kind with regards to the information presented in this document. All information furnished here is for informational purposes  
only and is subject to change without notice. IOGEAR, Inc. assumes no responsibility for any inaccuracies or errors that may appear in this  
document.  
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About Us  
FUN  
IOGEAR offers connectivity solutions that are innovative, fun, and stylish,  
helping people enjoy daily life using our high technology products.  
GREEN  
IOGEAR is an environmentally conscious company that emphasizes the  
importance of conserving natural resources. The use of our technology solutions  
helps reduce electronic waste.  
HEALTH  
IOGEAR supports healthy and fit lifestyles. By integrating products with  
the latest scientific developments, IOGEARs solutions enhance the life of  
end-users.  
®
© 2008 IOGEAR  
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