eco series
User Guide
Keep this user guide for future reference.
eco800 DECT Digital Cordless Telephone
with Answering System
eco80 DECT Digital Cordless Telephone
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Warnings and Safety Information
• This telephone complies with applicable safety requirements for
exposure to radio waves (EMR). The mean power of this telephone
does not exceed 20mW limit at which point testing is required.
• The earpiece of the handset may attract small metal objects such as
staples and pins. Care should be taken when placing the handset near
these items.
IMPORTANT
• Persons with pacemakers should seek advice from their doctor before
using this product.
• Avoid exposure of this telephone to moisture or liquid.
• To prevent electric shock, do not open the handset or base cabinet.
• This telephone is not designed for making emergency telephone calls
when the mains power fails. Always have a corded phone available to
be able to make and receive calls to emergency services if the mains
power fails.
• Do not use your telephone during an electrical storm thunderstorm as
it is possible to get an electric shock. Refer to information contained in
White pages directory.
• This phone is designed for connection to a PSTN telephone line or an
analogue extension port of a PBX system. If you connect this device to
a digital extension of a PBX, damage may result to the PBX.
• Avoid metallic contact (e.g. metal clips, keys) between the battery
contacts and charging conductors.
• There is a slight chance that the telephone could be damaged by an
electrical storm. It is recommended that users unplug the phone from
the mains supply and telephone socket during a storm.
• Do not use the handset in an explosive hazard area such as where
there is gas leaking.
• Follow the local regulations regarding the disposal of your packing
materials, exhausted batteries and used phone. Wherever possible,
recycle those materials.
• We advise that this phone should not be used near intensive care medical
equipment.
• Clean with a dry, soft, lint-free cloth. Never use cleaning agents,
particularly aggressive solvents.
• Because the phone works by sending radio signals between base
station and handset, wearers of hearing aids may experience
interference in the form of a humming noise. The telephone is
compatible with most popular hearing aids on the market. However,
due to the wide range of hearing aids available, there is no guarantee
that the telephone will function "problem free" with every model.
CAUTION
Use only the mains adaptors supplied with this product. Incorrect
adaptor polarity or voltage can seriously damage the unit.
!
Adaptor for base unit:
eco80
Input: 100-240VAC 50/60Hz 200mA
Output: 6VDC 300mA
eco800
Input: 100-240VAC 50/60Hz 200mA
Output: 6VDC 500mA
This telephone is capable of producing very high volume
levels when the "Boost" is switched on and the volume
control is set to maximum. Extreme caution should be taken
if the handset is to be shared between users with normal
hearing and those with hearing impairments.
•
Your phone can interfere with electrical equipment such as answering machines,
TV and radios, clock radios and computers if placed too close. It is recommended
that you position the base unit at least one metre from such appliances.
1
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Getting Started
Installation
WARNING
1. Connect the mains adaptor (supplied) to the socket on
the back of the base unit and to the wall mains supply.
2. Connect the telephone cord to the phone socket on the
back of the base unit and into the wall phone socket.
DO NOT USE STANDARD/ALKALINE BATTERIES IN THIS
PRODUCT, AS THERE IS A RISK OF EXPLOSION AND/OR
INJURY. USE ONLY NI-MH RECHARGEABLE BATTERIES AS
SPECIFIED IN THIS USER GUIDE. CONTACT ORICOM FOR
REPLACEMENT BATTERIES.
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN
3. Insert 2 rechargeable Ni-MH AAA
1.2V 800mAh batteries (included),
observing the correct polarity, into
the battery compartment on the
handset. Slide the battery door firmly into place.
4. Place the handset on the charging cradle and charge the
batteries for a full 15 hours before using it for the first time.
INCORRECT TYPE.
Never use non-rechargeable batteries. Use recommended
type supplied with this product.
• Never use alkaline or lithium batteries.
• Do not dispose of the batteries in a fire, as they can
explode.
• Do not open or mutilate the battery. Released electrolyte is
corrosive and can cause damage to the eyes or skin. It can
be toxic if swallowed.
• Avoid contact with metal objects when handling the
battery. These objects could short out the batteries or
cause the conductor to overheat resulting in burns.
• Do not attempt to recharge the battery cell by heating it.
Sudden release of battery electrolyte can cause burns or
irritation to the eyes or skin.
Note:
It may take some time for the cordless handset to power up,
and it may get warm during initial charge. This is normal.
It is good practice to put the cordless handset on the charging
cradle when it is not in use to ensure that the handset is always
fully charged.
• Observe the proper polarity, or direction, of any battery.
Reverse insertion of the battery cell can result in leakage
or explosion.
• Remove the batteries if you do not plan to use the product
for several months at a time.
• Follow the local regulations regarding the disposal of your
packing materials, exhausted batteries and used phone.
Wherever possible, recycle those materials.
2
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Getting Started
Pack contents
Purchasing additional handsets
Depending on the model you have purchased this pack You may expand your eco80/800 by adding more handsets
should contain the following items:
(eco8050). These can be purchased separately from the
reseller where you purchased the product, or directly from
Oricom (Australia). The eco80/800 can accommodate a total
of 4 cordless handsets.
If any of these are missing, please contact Oricom directly.
eco80-1/eco800-1 eco800-1/eco800-2
Base units
1
1
0
1
1
1
1
1
2
1
2
1
1
1
Cordless handsets
Charging cradle
Power adaptors
Modular adaptor plug
Line cord
Important:
Do YoU HaVE BroaDBanD/aDSL?
If you do, you must connect an in line filter (not supplied)
between the telephone socket and your eco80/800
base to ensure that your broadband and eco80/800
will work properly. If you do not install the filter you will
experience interference on the eco80/800 and your
Broadband may suffer dropouts. Please refer to the user
guide of the in line filter for installation.
User guide
Handset
Rechargeable AAA
Ni-MH Batteries (1.2V
800mAh)
2
1
4
2
Handset Battery cover
3
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Getting Started
eco800
Incoming call light
Memory 1
Volume up/down
Memory 2
Up/Redial
Intercom
Boost
Display
Phone Book
End call
Menu/OK/Recall
Alphanumeric keypad
New message LED
Mute/Delete
External call/Handsfree
OGM
Answer on/off/Stop/Answer Mode
Date/Time
Volume up
Down/Calls list
Pause (long press 0)
Volume down
Delete
Fast forward/Memo
Message counter
Play/Pause/OK
Rewind
*/Ringer on/off
#/Keylock
Microphone
PIN Code (under base)
Incoming Call/Charging/Line in Use
Ring Delay (under base)
4
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Getting Started
eco80
Incoming call light
Volume up/down
Memory 1
Boost
Memory 2
Up/Redial
Display
Phone Book
Intercom
End call
Menu/OK/Recall
Mute/Delete
External call/Handsfree
Down/Calls list
*/Ringer on/off
Alphanumeric keypad
#/Keylock
Microphone
Pause (long press 0)
Find handset
Charging/Line in use/Registration
5
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Operating the Telephone
Icons in the handset display
Operating the Telephone
The instructions throughout this guide are for both the
telephone base and the cordless handset, unless stated
otherwise.
Icon
Description
Phone Book mode
There are more digits to view on the left
There are more digits to view on the right
Battery status
Display and explanation of operation sequences
Enter digits or letters
Ringer off
Press the button shown, briefly
Keylock is on
2 x
Press the button shown, twice briefly
Press the button shown for 2 seconds
Press and hold the button shown
Release button shown
Handsfree mode
2 sec
Call in progress
Press and hold
Release
Boost receiver volume is on
Handset microphone is muted
You have new calls
Handset rings
Base station rings
When steady indicates that the handset is in range
of the base. When flashing indicates that the
handset is out of range of the base.
Cordless handset external call button
End a call and/or return to standby on
the cordless handset
Internal call in progress
VOLUME 1 or
Text or icon in the display
Message waiting
Note: Indicates a message from your network
operators service. Subscription charges
and access fees may apply.
6
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Operating the Telephone
Navigating in the menu
Creating phone book entries - example
All the handset functions can be accessed via the
menu. Please refer to “Using the menu” on page 11 for
information on how to access each function.
This example explains how to navigate and create
entries in the phone book. Proceed as in this example for
all the settings.
2 sec
Opens add phone book entry mode
All descriptions in this operating manual assume that
the handset is in Standby mode.
Enter the name (max. 12 letters) and confirm it
Enter the phone number (max. 24 digits) and
confirm it
Open the main menu
or
or
or
Select the submenu required
Open the submenu
4
4
4
5
5
5
Storing a quick dial entry
2 sec
M1 or M2
Opens add quick dial entry mode
Select the function required
Open the function
Enter the name (max. 12 letters) and confirm it
Select the setting required
Enter digits or letters using the relevant keys
Confirm the entries
Enter the phone number (max. 24 digits) and
confirm it
If you see a or icon, there are more digits to be
viewed than can be shown on the display. Press the
key to view the digits.
Cancel and return to standby mode
Every process is automatically cancelled if there is no
input within 20 seconds. The handset will return to
standby mode.
7
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Telephone
Calling back missed calls
Telephone
Your telephone stores the last 30 incoming calls in the
calls list.
Making a call
Enter the phone number (max. 24 digits)
Open the calls list
Following incorrect input, press to delete
the last digit
or , or
Select an entry and dial the number
4
5
Dialling phone numbers from the phone book
or
Dial the phone number
There must be phone numbers stored in the phone book.
It is also possible to press the external call button
first to obtain dial tone. The digits entered will then be
dialled immediately.
See page 13. Your telephone can store up to 50 name
and number entries in the phone book.
Open the phone book
End a call
or , or
Select an entry and dial the number
4
5
End the call
Quick dial
Take a call
or
Phone numbers must have been stored as quick dial
numbers. See page 7.
Take the call
Redial
M1 or M2
or
Press the required quick dial button
Dial the number
Your telephone stores the last 3 telephone numbers
dialled (max. 24 digits each).
Open the redial list
,
or
Select an entry and dial the number
4
8
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Telephone
Chain dialling
This feature is used for more complex telephone
Boosting the receiver volume
When in a call, you can increase the loudness of each
volume setting if you press the “Boost” button. When the
“Boost” button is pressed, the volume control is set to
maximum.
services, eg for telephone banking or calling card
procedures. Several numbers stored in the phone
book can be dialled successively when a connection
has already been made. It is also possible to combine
numbers from the phone book with numbers entered
manually. Numbers stored in the phone book can be
chained and transmitted as required.
Press the button, an icon flashes in the
display
Handsfree
Use Handsfree to listen to your caller via the loudspeaker.
Switch on handsfree mode
Open the phone book when a connection
has been made
2x
Deactivate handsfree mode
or , or
Select the phone book entry and
transmit the number
4
5
Adjusting the Handsfree volume
Adjusting the receiver volume
There are 5 handsfree volume levels available. The
“Boost” feature is not available in handsfree mode.
The receiver volume of your telephone is louder than
with a standard telephone. Push up or down and release
for each volume step.
Adjust the volume with the side
or and
switch or up and down arrows
4
5
When in a call, adjust the setting with
the side switch
Talk time display
The duration of each call is displayed in minutes and
seconds during the call.
9
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Telephone
Muting the microphone
The microphone can be activated and deactivated during
a telephone conversation when you are in handset or
handsfree mode.
, Mute ON,
, Mute OFF
Switch the microphone off (Mute)
Switch the microphone on
Ringer on/off
You can turn the bell of the ringer on and off.
2 sec
2 sec
Switches the bell ringer off
Switches the bell ringer on
Keylock
Calls can still be answered in the normal way when the
keylock is on.
2 sec
2 sec
Locks the keypad
Unlocks the keypad
10
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Using the menu
Handset Ringer melody
Using the menu
,
or ,
Open the Menu, select “HS MELODY”
The current setting is shown
4
5
Handset name
MELODY 8
or ,
You can personalise your handset by naming it (max. 9
letters).
Select and confirm a ringing melody
4
5
Handset Ringer volume
,
or ,
Open the Menu, select “HS NAME”
Delete the current name
4
5
There are 5 ringing volume settings available and “OFF”
,
or ,
Open the Menu, select “HS RING VOL”
4
5
,
Enter new name and confirm it
VOLUME 3
The current setting is shown
Date/Time
or ,
and , save Select and confirm a ringing tone volume
4
5
,
Open the Menu, select “DATE/TIME”
Enter the year and confirm
4
5
or “OFF”
,
,
,
,
Base Ringer melody
Enter the month and confirm
Enter the day and confirm
There are 9 different ringing melodies available.
,
or ,
Open the Menu, select “BS MELODY”
The current setting is shown
4
5
Enter the hours (24 hour clock) and
confirm
MELODY 8
or ,
Select and confirm a ringing melody
4
5
,
Enter the minutes and confirm
11
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Using the menu
Base Ringer volume
Language
There are 5 languages available, English, German,
French, Spanish and Italian.
There are 5 ringer volume settings available and “OFF”
,
or ,
Open the Menu, select “BS RING VOL”
The current setting is shown
4
5
,
or ,
Open the Menu, select “LANGUAGE”
The current setting is shown
4
5
VOLUME 3
and ,
ENGLISH
or ,
Select and confirm a ringing tone
4
5
Select and confirm a language
4
5
Boost Memory
With this feature set to “ON” , if you use the button, your
handset will remember and use your last Boost setting
for each call.
,
or ,
Open the Menu, select “BOOST MEM”
The current setting is shown
4
5
OFF
or ,
Select and confirm “ON” or “OFF”
4
5
Auto talk
With this feature set to “ON”, your handset will
automatically answer the call when you pick up the
handset from the base.
,
or ,
Open the Menu, select “AUTO TALK”
The current setting is shown
4
5
OFF
or ,
Select and confirm “ON” or “OFF”
4
5
12
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Phone Book
Creating phone book entries
Phone Book
2 sec,
,
,
Opens add phone book entry mode
Fifty names (50) and phone numbers can be stored in the phone
book with a maximum of 12 letters and 24 digits for each entry.
Enter the name (max. 12 letters) and
confirm it
* Always enter the area dialling code with each phone
book entry.
,
Enter the phone number (max. 24 digits)
and confirm it
* The phone book entries are managed alphabetically. To
go quickly to a phone book entry, enter the fi rst letter
of the corresponding entry.
Editing phone book entries
,
Open the phone book
or
Select a phone book entry
4
5
Entering a name
2 sec
Activate the editing process
The digit keys are also labelled with letters for the entry
of the respective letters. Pressing the respective key the
necessary number of times enables capital letters and
digits to be entered.
,
Edit the name (max. 12 letters) and
confirm it
,
Edit the phone number (max. 24 digits)
and confirm it
Space
Delete
Deleting phone book entries
,
Open the phone book
To enter the same letter twice, press the button to
enter the letter. Wait until the cursor moves forward
one place. Enter the letter again.
or
Select a phone book entry
Activate the deletion process
Confirm the deletion or Cancel
4
5
, DELETE?
or
13
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Caller ID
R
wait for dial tone
hear a service tone
confirm
Caller ID
, 4, 3, #
If you subscribe to your telephone operators service
R
(charges may apply), numbers of the incoming calls
will be displayed on the screen and stored in the call
log (please consult your telephone service provider for
details).
Take two different calls at the same time
If you have subscribed to your telephone network
operators Call Waiting Caller ID service, your phone
will display the number of the second incoming call for
around 20 seconds while you are talking on the phone.
The number of the caller (or name if stored in the Phone
Book) appears in the display when the phone rings. If the
caller has withheld their phone number, a corresponding
message appears in the display. The phone number is
not displayed and will not be stored in the calls list.
During a call, you will hear two loud beeps periodically to
notify you of another incoming call. If you wish to answer
this call.
A total of 30 incoming calls, with a maximum of 12
letters for the name and 23 digits for the number can be
stored in the calls list. The flashing indicates new calls
in the calls list.
When the handset receives a second call, the number
of the caller appears on the display. It will display for 20
seconds or until you press a key on the phone.
R
listen for dial tone
Call waiting
2
put the current call on hold and talk with
In Australia you can use the recall button to answer a
second call while you are on the phone. However this
service will need to be turned on. For example to turn
on Telstra’s Call Waiting service:
the second caller
R, 2
listen for dial tone and toggle between
these 2 callers
14
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Caller ID
Displaying calls list entries
Opens the calls list at most recent entry
Storing calls list entries in the phone book
A phone number stored in the calls list can be stored
directly to the phone book.
or
Select an entry
4
5
Opens the calls list at most recent entry
1x to 2x
To display further information
or
Select an entry
4
5
Other messages that you may see in the display, if your
telephone network provider supports this service, are:
Open the phone book
,
,
Enter the name and confirm it
Edit the number and confirm it
WITHHELD
PRIVATE
The caller has withheld their number or
the information is not available
INTERNATIONAL The caller is calling you from overseas
or may be using an internet telephony
service
Deleting calls list entries
Deleting a single calls list entry
PAYPHONE
The caller has dialled you from a public
payphone
Call from a network operator
Opens the calls list at most recent entry
Select an entry
or
4
5
OPERATOR
, DELETE?
or
Activate the deletion process
Confirm or Cancel
Deleting all calls list entries
Opens the calls list at most recent entry
2 sec , DELETE? Activate the deletion process
or Confirm or Cancel
15
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Using the Answering Machine (eco800 Only)
Record your outgoing message (OGM)
Answering Machine (eco800 Only)
Your answering machine comes with a default outgoing
message but you can record your own personal OGM of
up to 2 minutes long.
Your answering machine can be ready for use within a
few seconds of plugging in the telephone line cord and
switching on the mains power.
2 sec
Record your message after the beep
Press to end your recording
Just follow the steps in this section to set up and use
your answering machine.
Check your OGM
Switch on/off
The current OGM is announced
Switches the answering machine on
or off. The current answer mode is
announced
To return to the factory pre-set OGM, just press the
key whilst the current OGM is playing.
Set the answer mode
Set the answer delay
Switch the answering machine on
2 sec (Under base) Enters ring delay mode and announces
2 sec
1. Press once to switch the answering
the current setting.
machine on or off
Select between 2-9 rings or “Time
Saver”
2. Press and hold for 2 second to select
"Answer & Rec" or "Answer Only"
mode
Confirm the number or rings (2-9) or
“Time Saver”
Answer and record allows callers to leave a message.
Answer only will not allow callers to leave a message.
16
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Using the Answering Machine (eco800 Only)
Check the date and time
Time saver: This feature can save you the cost of a
call when you ring in to listen to your messages from
another phone. If your answering machine answers
after 2 rings you have new messages, if it answers
after 5 rings then there are no new messages. Hang
up after the 2nd ring and you will not be charged for
the call.
The current date and time setting is announced
Record a memo
You can use your answering machine to record memo
messages for other users to listen to later.
2 sec
Record your memo after the beep
Press to end your recording
Set the date and time
Listening to your messages/memos
2 sec
Enters date and time mode
Select a day of the week
Confirm the day
Your messages/memos are played back in the order that
they were received. New messages are played before
old messages. The time and date of each recording is
announced before each message is played back.
Select the hour
Confirm the hour
Play/Pause
Stop
Rewind
Select the minutes
Confirm the minutes
Fast forward
17
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Using the Answering Machine (eco800 Only)
Delete a single message/memo
Play the message to be deleted
2 sec
Delete the message
Delete all messages/memos
2 sec
When no messages are being played
Deletes all old messages
Memory Full
Should your answering machine become full either
during a recording or after the memory has become full,
“Memory Full” will be announced and the Answer Mode
will change automatically to “Answer Only”. You wil need
to delete some messages before any new messages can
be recorded.
18
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Using Remote Access (eco800 Only)
Press the
key at any time to exit from changing
Remote Access (eco800 Only)
the PIN code and return to standby. The PIN code will
then remain unchanged.
You can call your answering machine from any Tone
phone or mobile phone whilst you are away from home
to listen to your messages.
Call in to check your messages
Dial your own phone number and wait
until the answering machine picks up
the call
PIN Code for remote access
A 3-digit PIN code is required for remote access to your
answering machine. The default code is “000” but for
security reasons you should change this code.
2 x, ,
Switch to remote access and enter your
3 digit PIN code after the voice prompt
Changing the PIN code
If you enter your PIN code incorrectly, the answering
machine will hang up the call.
2 sec PINCODE Announces the current security code
(Under base)
and prompts for 1st digit
Select the 1st digit
Confirm the digit
If you enter your PIN code correctly you can now remotely
control your answering machine by using the digits on the
keypad.
Select the 2nd digit
Confirm the digit
Select the 3rd digit
Confirm the digit. Your new security code
will be announced
19
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Using Remote Access (eco800 Only)
Remote commands
Digit
1
Function
Rewind
2
Play/Pause
Fast Forward
3
4
1st OGM Playback (Answer & Record)
1st OGM Recording
Stop
5
6
7
Delete current message
Answer Off
8
9
Answer On/Answer mode
Delete all old messages
Skip announcement
Record a memo
0
*
#
20
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Advanced Settings
Dialling pause (PBX ONLY)
Advanced Settings
When using some PBX phone systems, it takes a little
time before the dial tone becomes available. It is possible
to insert a pause after the number for the outside line so
that the number can be dialled in a continuous process
without having to wait for the dial tone.
Setting the Recall time
Two recall timings are available. Short 100ms (Australia)
and Long 600ms (New Zealand).
,
or ,
Open the Menu, select “RECALL”
The current setting is shown
4
5
2 sec
Insert a dialling pause. “P” is shown in
SHORT
or ,
the display
Select and confirm “SHORT” or “LONG”
4
5
The pause can also be entered with the phone number
in the phone book.
R (Recall) button on PBX phone systems
If the telephone is connected to a PBX phone system
functions such as transferring calls and automatic call
back can be used via the R button.
Reset to default settings
You can reset your handset to its original default settings.
The phone book, calls and redial lists are not deleted
when you reset the handset.
R (Recall) button and Supplementary services
Your telephone supports the supplementary services
offered by your telephone network provider, such as
call waiting and conference calls. The supplementary
services can be used in conjunction with the R button.
Please contact your telephone network provider with
regard to enabling the supplementary services and
which recall time must be used.
,
or ,
Open the Menu, select “RESET”
Enter the PIN code and confirm
4
5
,
,
21
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Advanced Settings
Multi-Handset Use
Conference calls
You can use these useful features if you have two or
more cordless handsets (HS1, HS2) registered to the
base.
You can hold a conference call between 1 external and 2
internal callers.
HS1: , ,
eg 2
During an external call, dial the number
of the required handset
Making internal calls
HS2:
Accept the internal call on the other
handset
HS1: , , eg 2 Dial the internal call number of the
required handset
HS2:
Accept the internal call on the other
handset
HS1: 2 sec
HS1/HS2:
HS1 or HS2:
Activates conference call
Put external call on hold
End conference call
HS1/HS2:
End the internal call
Transferring external calls internally
HS1: , , During an external call, dial the number
eg 2
HS2:
Handset registration
You only need to register a handset that has become
deregistered from the base or if you have purchased a
new handset.
of the required handset
Accept the internal call on the other
handset
New additional handsets must be fully charged before
you attempt to register them.
HS1: INTERCOM External call is transferred to the other
handset
At the base
If the called handset does not answer, you can take the
call back by pressing the button.
10 sec ,
Activate registration mode
22
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Advanced Settings
At the handset
or ,
,
Open the menu, select “REGISTER”
Enter the base number (1,2,3 or 4)
Enter the PIN code and confirm
4
5
,
,
Handset deregistration
You will only need to de-register a handset if you decide
that you have too many handsets registered or your
handset develops a fault and you need to replace it.
,
or ,
Open the menu, select “REMOVE HS"
Enter the PIN code and confirm
4
5
,
,
REMOVE HS?,
,
Enter the handset number and confirm
Purchasing additional handsets
You may expand your eco80/800 by adding more
handsets (eco8050). These can be purchased separately
from the reseller where you purchased the product, or
directly from Oricom (Australia). The eco80/800 can
accommodate a total of 4 cordless handsets.
23
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Troubleshooting
Troubleshooting
Problem
Possible cause(s)
Solution(s)
Bad audio quality (crackles,echo, etc.).
1. Interference from nearby electrical appliance.
2. Base unit is installed in a room with thick walls.
3. The handset is too far from the base unit.
1. Try a different connection point, one that is away from
other electrical appliances.
2. Install the base unit in a DIFFERENT room OR use
EXTENSION leads.
4. If you have Broadband/ADSL you need an in line filter
(not supplied) connected where this product connects 3. Move CLOSER to the base unit.
to the phone socket.
4. Ensure a in-line ADSL filter is installed on all phone
5. Faulty telephone line.
sockets between wall plate and your phone.
5. Contact your network service provider to check your
line.
Caller ID does not work.
1. Service not activated with your Network service
provider.
2. Caller ID service is activated but does not work or is
intermittent.
1. Check your SUBSCRIPTION with the SERVICE provider.
2. Ask your service provider to reset your caller ID
service.
Phone does not ring when a call comes in.
1. The ringer is off.
1. Turn ON the ringer.
2. Too many phones are sharing the same phone line.
3. Base unit not plugged in.
2. Disconnect some of the phones from the phone line.
3. Check base unit CONNECTIONS.
Keypad does not work.
Keypad may be locked.
UNLOCK the keypad.
Busy tone + in use light on.
1. Other handset may still be connected.
2. Check power supply connection.
1. Check ALL handsets and END all calls.
2. Check CONNECTIONS to wall and base.
Handset registration fails continuously.
Cannot make/answer a 2nd call.
The base memory may be fully charged.
2nd call service can be activated.
Delete un-used handsets and try again.
Check with your service provider. Check the recall
selection is correct.
The battery icon is not scrolling when the handset is
placed on the base.
1. Bad battery contact.
2. Dirty contact.
3. Battery is fully charged
1. Move the handset slightly.
2. Clean the battery contact with a dry cloth.
3. Its fine to leave on the base when fully charged.
A phonebook entry cannot be stored.
The phonebook is full.
Delete any unused entries to free memory.
24
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Troubleshooting
Problem
Possible cause(s)
Solution(s)
eco800 Answering System (ONLY)
Answering machine does not record messages.
1. The answer machine may be turned off.
2. The memory may be full.
1. Switch the answering machine on.
2. Delete some messages.
3. Answer mode may be set to ANSWER ONLY.
3. Change the mode to ANSWER & REC.
Cannot access messages remotely.
Cannot record outgoing message.
1. Remote access may be switched off.
2. Wrong PIN is entered.
1. Switch Remote access on.
2. Enter the PIN once again.
1. The memory may be full.
1. Delete messages.
1. Delete messages.
Answering machine stops recording part way through a 1. The memory may be full.
message.
2. The maximum message length is more than 2
minutes.
NOTE
If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.
25
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Default Settings
Default settings
Cordless handset
Telephone Answering Machine
The default settings can be restored via the menu. Refer
to page 21 for the sequence of menu option selections.
The default settings can be restored via the menu. Refer
to page 21 for the sequence of menu option selections.
Language
English
Answer mode
Answer and record
Language
English
Oricom
8
PIN-Code for remote access 000
Handset name
Ringer melody
Ringer volume
Boost Memory
Auto answer
Recall time
Answer delay
Time format
3
24 Hour
3
Off
Off
100 ms
0000
PIN-Code
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Technical Properties
Technical Properties
1
DECT: Digital Enhanced Cordless Telecommunication =
Standard for cordless telephones.
2 GAP: Generic Access Profile = Standard for the interoperation
Feature
Value
Standard
DECT1 GAP2
Power supply (base
eco80
of handsets and base stations from different manufacturers.
station)
Input: 100-240VAC 50/60Hz 200mA
Output: 6VDC 300mA
eco800
Input: 100-240VAC 50/60Hz 200mA
Output: 6VDC 500mA
Range
Outdoors Approx 300m
Indoors Approx 50m
Standby
Up to 100 h
Up to 10 h
Max. talk time
Rechargeable batteries AAA 1.2V 800mAh NiMH
Dialling mode
Tone (DTMF)
0ºC to 45ºC
Permissible ambient
temperature
Permissible relative
humidity
20% to 80%
Recall time
100, 600 ms
27
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Maintenance/Guarantee
Warranty (Australia)
(a) Warranty Oricom International Pty Ltd (Oricom) warrants
that the product is free from defects in materials and
workmanship for a period of 12 months effective from the
date of purchase. This warranty in no way affects your
statutory warranty under the Trade Practices Act 1974 or
any other similar legislation. It is important that you read the
Warranty Card as it contains full and additional details of the
warranty, limitation of warranty and conditions for receiving
the warranty services during the warranty period. The
Warranty Card is located in the package.
(v) Modification to the product or services carried out to the
product by anyone other than Oricom or on Oricom's
behalf.
Oricom will not be liable for consequential losses including loss
of profits arising from a cause of action in contract, tort or any
other statutory or common law (except where a statute or any law
prohibits this exclusion). The warranty does not extend to damage
caused by misuse, negligence, excessive voltage or lightning. This
warranty in no way affects your statutory rights. Full details of the
warranty are contained in the enclosed warranty card.
(b) Exclusion and limitation of liability. Oricom will not be in
breach of a warranty or condition expressly stated in this
User Guide or the Warranty Card or implied by the Trade
Practices Act and excludes any liability arising under any
statutory or common law for damages or any other remedy if
the damage occurs as a result of:
Customer Support
If you feel this product is not working correctly please consult
the user guide and ensure that you are using the product in
accordance with the instructions.
To order spare parts additional parent units, replacement parts
and in case of any technical issues you may have with this
product please consult our website for further information or
send us an email for a prompt response to your enquiry.
(i) Failure by you to follow the instructions in the User Guide
for the installation and proper functioning of the product;
(ii) Negligence on your part or misuse by you of the product;
(iii) Any un-controlled external cause to the product not
functioning including but not limited to electricity failure,
lighting, over voltage;
In the unlikely event of a fault developing, please contact us
for assistance. If the product is then found to be faulty you will
be asked to return it directly to us with a copy of the purchase
receipt.
(iv) Non adherence by you to the warnings in the User Guide
and the User Guide generally; and
28
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Maintenance/Guarantee
REN (RN for New Zealand)
Notes for operation in New Zealand
The REN (Ringer Equivalence Number) or (RN) is of
significance only if you wish to connect more than 1
telephone to your telephone line. A standard telephone line
has a maximum REN capacity of 3 (RN of 5). It is possible
to connect 3 (5) devices with a REN of 1 (RN of 1) with no
degradation to the product’s performance. Exceeding this
limit may cause the volume of the ringer in any phone to
decrease or not ring at all.
The grant of a Telepermit for any item of terminal equipment
indicates only that Telecom has accepted that the item
complies with the minimum conditions for connection to
its network. It indicates no endorsement of the product by
Telecom, nor does it provide any sort of warranty. Above all,
it provides no assurance that any item will work correctly in
all respects with another item of Telepermitted equipment of
a different make or model, nor does it imply that any product
is compatible with all of Telecom’s network services. This
device may be subject to ringing or bell tinkle when certain
other devices are connected to the same line. If this occurs,
the problem should not be referred to the Telecom Faults
service.
Caller ID
Customers using non Telecom toll services should not use
the dial back feature for local calls as this will incur a charge
only the 7 digit number should be dialled. Some of the CID
services listed may not be available in New Zealand.
This equipment shall not be set to make automatic calls to
the Telecom “111” Emergency Service.
This equipment may not provide for the effective hand-over
of a call to another device connected to the same line.
29
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Index
Index
Creating phone book entries.......................................... 13
Creating phone book entries - example ............................ 7
Customer Support......................................................... 28
A
Adjusting the Handsfree volume....................................... 9
Adjusting the receiver volume.......................................... 9
Auto talk....................................................................... 12
D
Date/Time .................................................................... 11
Delete a single message/memo..................................... 18
Delete all messages/memos.......................................... 18
Deleting a single calls list entry...................................... 15
Deleting all calls list entries ........................................... 15
Deleting phone book entries .......................................... 13
Dialling pause (PBX ONLY) ............................................. 21
Dialling phone numbers from the phone book................... 8
Display and explanation of operation sequences ............... 6
Displaying calls list entries............................................. 15
B
Base Ringing melody..................................................... 11
Base Ringing volume..................................................... 12
Boost Memory .............................................................. 12
Boosting the receiver volume........................................... 9
C
Call in to check your messages...................................... 19
Calling back missed calls ................................................ 8
Chain dialling.................................................................. 9
Changing the PIN code.................................................. 19
Check the date and time ............................................... 17
Check your OGM........................................................... 16
Conference calls........................................................... 22
E
Editing phone book entries ............................................ 13
End a call ....................................................................... 8
Entering a name ........................................................... 13
30
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Index
H
Memory Full ................................................................. 18
Multi-handset use ...................................................... 22
Muting the microphone ................................................. 10
Handset deregistration .................................................. 23
Handset name .............................................................. 11
Handset registration...................................................... 22
Handset Ringing melody................................................ 11
Handset Ringing volume................................................ 11
Handsfree....................................................................... 9
N
Navigating in the menu.................................................... 7
Notes for operation in New Zealand................................ 29
I
P
Icons in the handset display............................................. 6
Installation...................................................................... 2
Pack contents................................................................. 3
PIN Code for remote access........................................... 19
Purchasing additional handsets........................................ 3
K
Keylock ........................................................................ 10
Q
L
Quick dial....................................................................... 8
Language..................................................................... 12
Listening to your messages/memos ............................... 17
R
R button and Supplementary services ............................ 21
R button on PBX phone systems .................................... 21
Record a memo ............................................................ 17
Record your outgoing message (OGM)............................ 16
M
Making a call.................................................................. 8
Making internal calls ..................................................... 22
31
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Index
Redial............................................................................. 8
Remote commands....................................................... 20
REN (RN for New Zealand)............................................. 29
Reset to default settings................................................ 21
Ringer on/off ................................................................ 10
W
WARNING....................................................................... 2
Warranty (Australia)....................................................... 28
S
Select your country ........................................................ 2
Set the answer delay..................................................... 16
Set the answer mode .................................................... 16
Set the date and time.................................................... 17
Setting the Recall time .................................................. 21
Storing a quick dial entry................................................. 7
Storing calls list entries in the phone book...................... 15
Switch answering machine on/off................................... 16
T
Take a call...................................................................... 8
Talk time display ............................................................. 9
Transferring external calls internally................................ 22
32
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Australia
Customer Support
Oricom International Pty Ltd
Locked Bag 658
South Windsor, NSW 2756
Email: [email protected]
Phone: (02) 4574 8888
Fax: (02) 4574 8898
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