HP Deskjet F300 All-in-One series
User Guide
© Copyright 2006 Hewlett-Packard
Development Company, L.P.
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Warning This equipment
will be inoperable when
main power fails.
The information contained herein is
subject to change without notice.
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Reproduction, adaptation or
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Adobe and the Acrobat logo are either
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Safety information
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
Windows®, Windows NT®, Windows
ME®, Windows XP®, and Windows
2000® are U.S. registered
trademarks of Microsoft Corporation.
Always follow basic safety
Intel® and Pentium® are registered
trademarks of Intel Corporation.
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Energy Star® and Energy Star logo®
are US registered marks of the United
States Environmental Protection
Agency.
Warning Potential shock
hazard
Publication number: Q8130-90157
February 2006
1.
2.
Read and understand all
instructions in the Setup Guide.
Use only a grounded electrical
outlet when connecting the
device to a power source. If you
do not know whether the outlet
is grounded, check with a
qualified electrician.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
3.
Observe all warnings and
instructions marked on the
product.
4.
5.
6.
7.
Unplug this product from wall
outlets before cleaning.
The Hewlett-Packard Company shall
not be liable for incidental or
Do not install or use this product
near water or when you are wet.
consequential damages in connection
with, or arising out of the furnishing,
performance, or use of this document
and the program material which it
describes.
Install the product securely on a
stable surface.
Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
Note: Regulatory information can be
8.
9.
If the product does not operate
normally, see the onscreen
Troubleshooting help.
It is not lawful in many places to make
copies of the following items. When in
doubt, check with a legal
No operator-serviceable parts
inside. Refer servicing to
qualified service personnel.
representative first.
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Governmental paper or
documents:
10. Use in a well-ventilated area.
11. Use only with the power adapter
supplied by HP.
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Passports
Contents
HP All-in-One overview........................................................................................3
Find more information.......................................................................................... 7
Connection information.......................................................................................9
Load originals and load paper...........................................................................11
Print from your computer..................................................................................19
Use the copy features........................................................................................21
Use the scan features......................................................................................... 23
Maintain the HP All-in-One.................................................................................25
Order supplies....................................................................................................35
10 Troubleshooting information.............................................................................37
11 HP warranty and support...................................................................................49
1
User Guide
HP All-in-One overview
1
You can make copies quickly and easily from the HP All-in-One without turning on
your computer. You can also use the HP All-in-One to print and scan photos and text
documents by using the software installed on your computer during the initial setup.
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The HP All-in-One at a glance
Label
Description
Control panel
Input tray
1
2
3
4
5
6
7
8
9
10
Tray extender
Paper-width guide
Print cartridge door
Glass
Lid backing
Rear door
Rear USB port
Power connection
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User Guide
Chapter 1
Control panel buttons
Label
1
Icon
Name and Description
On: Turns the HP All-in-One on or off. The On button is lit when
the HP All-in-One is powered on. The light blinks while performing
a job.
When the HP All-in-One is off, a minimal amount of power is still
supplied to the device. To completely disconnect the power
supply to the HP All-in-One, turn the device off, and then unplug
the power cord.
2
3
Check Paper light: Indicates the need to load paper or remove a
paper jam.
Check Print Cartridge light: Indicates the need to reinsert the print
cartridge, replace the print cartridge, or close the print cartridge
door.
4
5
Cancel: Stops a print, copy, or scan job.
Copies: Specifies the number of copies to be printed.
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HP Deskjet F300 All-in-One series
(continued)
Label
Icon
Name and Description
Tip From the control panel, you can specify up to nine copies
of an original. However, if you connect the HP All-in-One to a
computer, you can use the HP Photosmart Software to specify
more. When initiating more than nine copies of an original from
the HP Photosmart Software, only the last digit of the number of
copies is represented on the control panel. For example, if you
are making 25 copies, the number 5 appears on the display.
6
7
Plain Paper Type: Changes the paper type setting to plain paper.
This is the default setting for the HP All-in-One.
Photo Paper Type: Changes the paper type setting to photo
paper. Make sure photo paper is loaded in the input tray.
8
Start Copy Black: Starts a black-and-white copy job. In certain
situations (for example, after clearing a paper jam), this button
resumes printing.
9
Start Copy Color: Starts a color copy job. In certain situations
(for example, after clearing a paper jam), this button resumes
printing.
10
Scan: Starts scanning the original currently on the glass.
Status light overview
Several indicator lights inform you of the status of the HP All-in-One.
Label
Description
On button
1
2
3
4
Check Paper light
Check Print Cartridge light
Paper Type lights (for the Plain Paper
Type and Photo Paper Type buttons)
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User Guide
Chapter 1
The following table describes common situations and explains what the lights mean.
Light status
What it means
All lights are off.
The HP All-in-One is turned off. Press the On
button to turn on the device.
The On light and one of the Paper Type lights The HP All-in-One is ready for printing,
are on.
scanning, or copying.
The On light is blinking.
The HP All-in-One is busy printing, scanning,
copying, or aligning the print cartridges.
The On light blinks quickly for 3 seconds and
then is on steady.
You pressed a button while the HP All-in-One
is already busy printing, scanning, copying, or
aligning the print cartridges.
The On light blinks for 20 seconds and then is You pressed the Scan button and there was
on steady.
no response from the computer.
The Check Paper light is blinking.
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The HP All-in-One is out of paper.
The HP All-in-One has a paper jam.
The paper size setting does not match
the paper size detected in the input tray.
The Check Print Cartridge light is blinking.
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The print cartridge door is open.
The print cartridges are missing or not
seated correctly.
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The tape was not removed from the print
cartridge.
The print cartridge is not intended for use
in this HP All-in-One.
The print cartridge might be defective.
The On, Check Paper, and Check Print
Scanner failure.
Cartridge lights are blinking.
Turn off the HP All-in-One, then on again. If
the problem persists, contact HP Support.
All lights are blinking.
The HP All-in-One has a fatal error.
1. Turn the HP All-in-One off.
2. Unplug the power cord.
3. Wait a minute, then plug the power cord
back in.
4. Turn the HP All-in-One back on.
If the problem persists, contact HP Support.
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HP Deskjet F300 All-in-One series
Find more information
2
You can access a variety of resources, both printed and onscreen, that provide
information about setting up and using the HP All-in-One.
Sources of information
Setup Guide
The Setup Guide provides instructions for setting up the HP All-in-
One and installing software. Make sure you follow the steps in the
Setup Guide in order.
If you have problems during setup, see Troubleshooting in the last
this guide.
User Guide
This guide contains information on how to use the HP All-in-One,
including troubleshooting tips and step-by-step instructions. It also
provides additional setup instructions to supplement those in the
Setup Guide.
HP Photosmart Software Tour (Windows)
The HP Photosmart Software Tour is a fun, interactive way to get a
brief overview of the software included with the HP All-in-One. You
will learn how the software you installed with the HP All-in-One can
help you edit, organize, and print your photos.
Onscreen Help
The onscreen Help provides detailed instructions on features of the
HP All-in-One that are not described in this guide, including features
that are only available using the software you installed with the
HP All-in-One.
HP Photosmart Software Help (Windows)
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The Get the most out of your help topic provides information
about using the onscreen Help to find instructions for using the
HP Photosmart Software or the HP All-in-One. The topic also
provides information on how to view animated videos of
common tasks you can perform with your software and device.
The Get step-by-step instructions topic provides information
on using the HP Photosmart Software with the HP All-in-One.
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7
User Guide
Chapter 2
(continued)
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The Explore what you can do topic provides more information
about the practical and creative things you can do with the
HP Photosmart Software and the HP All-in-One.
If you need further assistance or want to check for HP software
updates, see the Troubleshooting and support topic.
HP Photosmart Mac Help (Mac)
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The How Do I? topic provides access to animated videos that
show you how to perform common tasks.
The Get Started topic provides information about importing,
modifying, and sharing your images.
The Use Help topic provides information about finding
information in the onscreen Help.
Readme
The Readme file contains the most recent information which might
not be found in other publications.
Install the software to access the Readme file.
If you have Internet access, you can get help and support from the
HP website. This website offers technical support, drivers, supplies,
and ordering information.
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HP Deskjet F300 All-in-One series
Connection information
3
The HP All-in-One comes equipped with a USB port so you can connect directly to a
computer using a USB cable. You can also share your printer over an existing
Ethernet network using a computer as a print server.
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Supported connection types
Description
Recommended
number of
Supported software Setup instructions
features
connected
computers for best
performance
USB connection
One computer
connected with a
All features are
supported.
Follow the Setup
Guide for detailed
instructions.
USB cable to the rear
USB 1.1 full speed
peripheral connection
port on the HP All-in-
One. The port is
compatible with 2.0
high speed hardware.
Printer sharing
Five.
All features resident
Follow the
The host computer
must be on at all
times in order to print
from the other
are supported. Only
printing is supported
from the other
computers.
computers.
Connect using a USB cable
Refer to the Setup Guide that came with the HP All-in-One for detailed instructions on
using a USB cable to connect a computer to the rear USB port.
Use printer sharing
If your computer is on a network, and another computer on the network has an HP All-
in-One connected to it by a USB cable, you can print to that printer using printer
sharing.
The computer directly connected to the HP All-in-One acts as the host for the printer
and has full software functionality. The other computer, which is referred to as a
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User Guide
Chapter 3
client, has access only to the print features. You must perform other functions from
the host computer or from the control panel on the HP All-in-One.
To enable printer sharing on a Windows computer
➔
Refer to the user guide that came with your computer or see the Windows
onscreen Help.
To enable printer sharing on a Mac
1. On both the client and host computers, do the following:
a. Click System Preferences in the Dock, or, from the Apple menu, choose
System Preferences.
The System Preferences dialog appears.
b. In the Internet & Network area, click Sharing.
c. From the Services tab, click Printer Sharing.
2. On the host computer, do the following:
a. Click System Preferences in the Dock, or, from the Apple menu, choose
System Preferences.
The System Preferences dialog appears.
b. In the Hardware area, click Print & Fax.
c. Do one of the following, depending on your OS:
•
(OS 10.2.8 or 10.3.x) From the Printing tab, click the check box to
Share my printers with other computers.
•
(OS 10.4.x) Click Sharing, click the check box to Share this printer
with other computers, and then select the printer to share.
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HP Deskjet F300 All-in-One series
Load originals and load paper
4
You can load many different types and sizes of paper in the HP All-in-One, including
letter or A4 paper, photo paper, transparencies, and envelopes.
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Load originals
You can copy or scan up to letter- or A4-size originals by loading them on the glass.
To load an original on the glass
1. Lift the lid on the HP All-in-One.
2. Place your original print side down on the left front corner of the glass.
Tip For more help on loading an original, refer to the engraved guides
along the edge of the glass.
3. Close the lid.
Choose papers for printing and copying
You can use different types and sizes of paper in the HP All-in-One. Review the
following recommendations to get the best printing and copying quality. Whenever you
change paper types or sizes, remember to change those settings.
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User Guide
Chapter 4
Recommended papers for printing and copying
If you want the best print quality, HP recommends using HP papers that are
specifically designed for the type of project you are printing. If you are printing photos,
for example, load HP Premium or HP Premium Plus photo paper in the input tray.
Note 1 This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and
legal- (US only) size paper only.
Note 2 To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch)
paper with tab. The HP All-in-One prints to the edge of three sides of the
paper. When you remove the tab from the fourth side, you have a borderless
print.
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
Note At this time, this portion of the HP website is available in English only.
Papers to avoid
Using paper that is too thin or too thick, paper that has a slick texture, or paper that
stretches easily can cause paper jams. Using paper that has a heavy texture or does
not accept ink can cause printed images to smear, bleed, or not fill in completely.
Papers to avoid for all print and copy jobs
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Any size paper other than those listed in the Technical specifications chapter. For
Paper with cutouts or perforations (unless specifically designed for use with HP
inkjet devices).
Highly textured stock, such as linen. It might not print evenly, and the ink can
bleed into these papers.
Extremely smooth, shiny, or coated papers not specifically designed for the
HP All-in-One. They can jam the HP All-in-One or repel the ink.
Multi-part forms, such as duplicate and triplicate forms. They can wrinkle or get
stuck, and the ink is more likely to smear.
Envelopes with clasps or windows. They can get stuck in the rollers and cause
paper jams.
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Banner paper.
10 x 15 cm (4 x 6 inch) photo paper without tabs.
Additional papers to avoid when copying
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Envelopes.
Transparency film other than HP Premium Inkjet Transparency Film or
HP Premium Plus Inkjet Transparency Film.
Iron-On Transfers.
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Greeting card paper.
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HP Deskjet F300 All-in-One series
Load paper
This section describes the procedure for loading different types and sizes of paper
into the HP All-in-One for your copies or printouts.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.
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Load full-size paper
You can load many types of letter or A4 paper into the input tray of the HP All-in-One.
To load full-size paper
1. Slide the paper-width guide to its outermost position.
2. Tap a stack of paper on a flat surface to align the edges, and then check the
paper for the following:
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Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
Make sure all the paper in the stack is the same size and type.
3. Insert the stack of paper into the input tray with the short edge forward and the
print side down. Slide the stack of paper forward until it stops.
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User Guide
Chapter 4
Caution Make sure that the HP All-in-One is idle and silent when you
load paper into the input tray. If the HP All-in-One is servicing the print
cartridges or otherwise engaged in a task, the paper stop inside the
device might not be in place. You could push the paper too far forward,
causing the HP All-in-One to eject blank pages.
Tip If you are using letterhead, insert the top of the page first with the
print side down. For more help on loading full-size paper and letterhead,
refer to the diagram engraved in the base of the input tray.
4. Slide the paper-width guide inward until it stops at the edge of the paper.
Do not overload the input tray; make sure the stack of paper fits within the input
tray and is no higher than the top of the paper-width guide.
5. Flip the tray extender up toward you.
Load 10 x 15 cm (4 x 6 inch) photo paper
You can load 10 x 15 cm (4 x 6 inch) photo paper into the input tray of the HP All-in-
One. For the best results, use 10 x 15 cm (4 x 6 inch) HP Premium Plus Photo Paper
or HP Premium Photo Paper with tab.
Note For borderless printing, the HP All-in-One only supports printing 10 x 15
cm (4 x 6 inch) paper with tab.
Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper
flat in a resealable bag. If the paper is not stored properly, extreme changes in
temperature and humidity might result in curled paper that does not work well
in the HP All-in-One.
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HP Deskjet F300 All-in-One series
To load 10 x 15 cm ( 4 x 6 inch) photo paper with tab in the input tray
1. Remove all paper from the input tray.
2. Insert the stack of photo paper into the far-right side of the input tray with the
short edge forward and the print side down. Slide the stack of photo paper
forward until it stops.
Load the photo paper so that the tabs are closest to you.
Tip For more help on loading small-size photo paper, refer to the guides
engraved in the base of the input tray for loading photo paper.
3. Slide the paper-width guide inward until it stops at the edge of the paper.
Do not overload the input tray; make sure the stack of paper fits within the input
tray and is no higher than the top of the paper-width guide.
For best results, set the paper type and paper size before copying or printing.
Load envelopes
You can load one or more envelopes into the input tray of the HP All-in-One. Do not
use shiny or embossed envelopes or envelopes that have clasps or windows.
Note For specific details on how to format text for printing on envelopes,
consult the help files in your word processing software. For best results,
consider using a label for the return address on envelopes.
To load envelopes
1. Remove all paper from the input tray.
2. Insert one or more envelopes into the far-right side of the input tray with the
envelope flaps up and on the left. Slide the stack of envelopes forward until it
stops.
Tip For more help on loading envelopes, refer to the diagram engraved
in the base of the input tray.
3. Slide the paper-width guide inward against the stack of envelopes until it stops.
Do not overload the input tray; make sure the stack of envelopes fits within the
input tray and is not higher than the top of the paper-width guide.
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User Guide
Chapter 4
Load other types of paper
The following papers require extra attention to load them properly.
Note Not all paper sizes and paper types are available with all the functions
on the HP All-in-One. Some paper sizes and paper types can only be used if
you are starting a print job from the Print dialog box in a software application.
They are not available for copying. Papers that are only available for printing
from a software application are indicated as such.
HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet
Transparency Film
➔
Insert the film so that the white transparency strip (with arrows and the HP logo)
is on top and is going into the input tray first.
Note The HP All-in-One cannot automatically detect the paper size or
paper type. For best results, set the paper type to transparency film before
printing or copying onto transparency film.
HP Iron-On Transfers (for printing only)
1. Flatten the transfer sheet completely before using it; do not load curled sheets.
Tip To prevent curling, keep transfer sheets sealed in the original
package until you are ready to use them.
2. Locate the blue stripe on the nonprinting side of the transfer paper and then
manually feed one sheet at a time into the input tray with the blue stripe facing up.
HP Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards
(for printing only)
➔
Insert a small stack of HP greeting card paper into the input tray with the print
side down; slide the stack of cards forward until it stops.
Tip Make sure the area on which you want to print is inserted first, facing
down in the input tray.
HP Inkjet labels (for printing only)
1. Always use letter or A4 label sheets designed for use with HP inkjet devices
(such as HP inkjet labels), and make sure that the labels are no more than two
16
HP Deskjet F300 All-in-One series
years old. Labels on older sheets might peel off when the paper is pulled through
the HP All-in-One, causing subsequent paper jams.
2. Fan the stack of labels to make sure none of the pages are sticking together.
3. Place a stack of label sheets on top of full-size plain paper in the input tray, label
side down. Do not insert labels one sheet at a time.
For best results, set the paper type and paper size before copying or printing.
Avoid paper jams
To help avoid paper jams, follow these guidelines.
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Remove printed papers from the output tray frequently.
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable
bag.
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Ensure that paper loaded in the input tray lays flat and the edges are not bent or
torn.
Do not combine different paper types and paper sizes in the input tray; the entire
stack of paper in the input tray must be the same size and type.
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make
sure the paper-width guide does not bend the paper in the input tray.
Do not force paper too far forward in the input tray.
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Use paper types that are recommended for the HP All-in-One.
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User Guide
Chapter 4
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HP Deskjet F300 All-in-One series
Print from your computer
5
The HP All-in-One can be used with any software application that allows printing. You
can print a range of projects, such as borderless images, newsletters, greeting cards,
iron-on transfers, and posters.
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Print from a software application
Most print settings are automatically handled by the software application you are
printing from or by HP ColorSmart technology. You need to change the settings
manually only when you change print quality, print on specific types of paper or
transparency film, or use special features.
For more information about printing from your computer, see the onscreen Help that
came with the HP All-in-One.
To print from a software application (Windows)
1. Make sure you have paper loaded in the input tray.
2. On the File menu in your software application, click Print.
3. Make sure the HP All-in-One is the selected printer.
4. If you need to change settings, click the button that opens the Properties dialog
box.
Depending on your software application, this button might be called Properties,
Options, Printer Setup, Printer, or Preferences.
5. Select the appropriate options for your print job by using the features available on
the various tabs.
6. Click OK to close the Properties dialog box.
7. Click Print or OK to begin printing.
To print from a software application (Mac)
1. Make sure you have paper loaded in the input tray.
2. From the File menu in your software application, choose Page Setup.
3. Make sure the HP All-in-One is the selected printer.
4. Specify the page attributes:
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Choose the paper size.
Select the orientation.
Enter the scaling percentage.
5. Click OK.
6. From the File menu in your software application, choose Print.
The Print dialog box appears, and the Copies & Pages panel opens.
7. Change the print settings for each option in the pop-up menu, as appropriate for
your project.
8. Click Print to begin printing.
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User Guide
Chapter 5
Stop a print job
Although you can stop a print job from either the HP All-in-One or the computer, HP
recommends you stop it from the HP All-in-One for best results.
To stop a print job from the HP All-in-One
➔
Press Cancel on the control panel. If the print job does not stop, press Cancel
again.
It can take a few moments for printing to be cancelled.
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HP Deskjet F300 All-in-One series
Use the copy features
6
The HP All-in-One allows you to produce high-quality color and black-and-white
copies on a variety of paper types. You can enlarge or reduce the size of an original to
fit a specific paper size, adjust the copy quality, and make high-quality copies of
photos, including borderless copies.
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Make a copy
You can make quality copies from the control panel.
To make a copy from the control panel
1. Make sure you have paper loaded in the input tray.
2. Place your original print side down on the left front corner of the glass.
3. Press Start Copy Black.
Tip To make a fast copy, press and hold down the Scan button while you
press either Start Copy Black or Start Copy Color.
Set the copy paper type
You can set the paper type for copying to either Plain or Photo.
To set the paper type for copies
1. Make sure you have paper loaded in the input tray.
2. Place your original print side down on the left front corner of the glass.
3. Press the Plain Paper Type or Photo Paper Type button.
Copies made on photo paper are automatically made using Best quality. Copies
made on plain paper are automatically made using Normal quality.
4. Press Start Copy Black or Start Copy Color.
Make multiple copies of the same original
You can set the number of copies from the control panel or from the software that you
installed with the HP All-in-One.
To make multiple copies of an original from the control panel
1. Make sure you have paper loaded in the input tray.
2. Place your original print side down on the left front corner of the glass.
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User Guide
Chapter 6
3. Press the Copies button to increase the number of copies up to a maximum of 9.
Tip Use the software that you installed with the HP All-in-One to set the
number of copies higher than 9.
4. Press Start Copy Black or Start Copy Color.
In this example, the HP All-in-One makes six copies of the original 10 x 15 cm (4
x 6 inch) photo.
Stop copying
To stop copying
➔
Press Cancel on the control panel.
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HP Deskjet F300 All-in-One series
Use the scan features
7
Scanning is the process of converting text and pictures into an electronic format for
your computer. You can scan almost anything (photos, magazine articles and text
documents) on the HP All-in-One.
You can use the scanning features of the HP All-in-One to do the following:
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Scan text from an article into your word processor and quote it in a report.
Print business cards and brochures by scanning a logo and using it in your
publishing software.
●
Send photos to friends and relatives by scanning your favorite prints and
including them in e-mail messages.
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Create a photographic inventory of your house or office.
Archive treasured photos in an electronic scrapbook.
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Scan an image
You can start a scan from your computer or from the HP All-in-One. This section
explains how to scan from the control panel of the HP All-in-One only.
To use the scan features, the HP All-in-One and computer must be connected and
turned on. The HP Photosmart Software (Windows) or HP Photosmart Mac Software
(Mac) must also be installed and running on your computer prior to scanning.
●
On a Windows computer, look for the HP Digital Imaging Monitor icon in the
Windows system tray (at the lower right side of the screen, near the time) to verify
the software is running.
Note Closing the HP Digital Imaging Monitor icon in the Windows
system tray can cause the HP All-in-One to lose some of its scan
functionality. If this happens, you can restore full functionality by restarting
your computer or by starting the HP Photosmart Software.
●
On a Mac, the software is always running.
Tip You can use the HP Photosmart Software (Windows) or HP Photosmart
Mac Software (Mac) to scan images, including panorama images. Using this
software, you can also edit, print, and even share your scanned images. For
more information, see the onscreen Help that came with the HP All-in-One.
To scan to a computer
1. Place your original print side down on the left front corner of the glass.
2. Press Scan.
A preview image of the scan appears on your computer, where you can edit it.
3. Make any edits to the preview image, and then click Accept when you are
finished.
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User Guide
Maintain the HP All-in-One
8
The HP All-in-One requires little maintenance. Sometimes you might want to clean the
glass and lid backing to remove surface dust and ensure that your copies and scans
remain clear. You will also need to replace, align, or clean your print cartridges from
time to time. This section provides instructions for keeping the HP All-in-One in top
working condition. Perform these simple maintenance procedures as necessary.
●
●
●
Clean the HP All-in-One
To ensure that your copies and scans remain clear, you might need to clean the glass
and lid backing. You might also want to dust the exterior of the HP All-in-One.
●
●
●
Clean the exterior
Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off
the case. The interior of the HP All-in-One does not require cleaning. Keep fluids
away from the control panel and the interior of the HP All-in-One.
Caution To avoid damage to the exterior of the HP All-in-One, do not use
alcohol or alcohol-based cleaning products.
Clean the glass
Glass that is dirty from fingerprints, smudges, hair, and dust on the main glass surface
slows down performance and affects the accuracy of some features.
To clean the glass
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.
2. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive
glass cleaner.
Caution Do not use abrasives, acetone, benzene, or carbon
tetrachloride on the glass, since they can damage it. Do not place or spray
liquid directly on the glass. The liquid might seep under the glass and
damage the device.
3. Dry the glass with a chamois or cellulose sponge to prevent spotting.
4. Plug in the power cord, and then turn on the HP All-in-One.
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Clean the lid backing
Minor debris can accumulate on the white document backing located underneath the
lid of the HP All-in-One.
To clean the lid backing
1. Turn off the HP All-in-One, unplug the power cord, and raise the lid.
2. Clean the white document backing with a soft cloth or sponge slightly moistened
with a mild soap and warm water.
Wash the backing gently to loosen debris. Do not scrub the backing.
3. Dry the backing with a chamois or soft cloth.
Caution Do not use paper-based wipes, as these might scratch the
backing.
4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing)
alcohol, and wipe the backing thoroughly with a damp cloth to remove any
residual alcohol.
Caution Be careful not to spill alcohol on the glass or exterior of the
HP All-in-One, as this might damage the device.
5. Plug in the power cord, and then turn on the HP All-in-One.
Print a self-test report
If you are experiencing problems with printing, print a self-test report before you
replace the print cartridges. This report provides useful information on several aspects
of your device, including your print cartridges.
To print a self-test report
1. Load letter or A4 unused plain white paper into the input tray.
2. Press and hold the Cancel button and then press the Start Copy Color button.
The HP All-in-One prints a self-test report, which might indicate the source of the
printing problem. A sample of the ink test area of the report is shown below.
3. Make sure the test patterns show a complete grid and the thick color lines are
complete.
–
–
–
If more than a few lines in a pattern are broken, this might indicate a problem
with the nozzles. You might need to clean the print cartridges.
If the black line is missing, faded, streaked, or shows lines, this might
indicate a problem with the black print cartridge in the right slot.
If any of the color lines are missing, faded, streaked, or show lines, this might
indicate a problem with the tri-color print cartridge in the left slot.
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HP Deskjet F300 All-in-One series
Work with print cartridges
To ensure the best print quality from the HP All-in-One, you will need to perform some
simple maintenance procedures. This section provides guidelines for handling the
print cartridges and instructions for replacing, aligning, and cleaning the print
cartridges.
You might also need to check your print cartridges if the Check Print Cartridge light is
on. This might mean that the print cartridges are not installed properly or are missing,
the plastic tape has not been removed from the print cartridges, the print cartridges
are out of ink, or the print carriage is blocked.
●
●
●
●
●
Handle the print cartridges
Before you replace or clean a print cartridge, you should know the part names and
how to handle the print cartridges.
1
2
3
Copper-colored contacts
Plastic tape with pink pull tab (must be removed before installing)
Ink nozzles under tape
Hold the print cartridges by their black plastic sides, with the label on top. Do not
touch the copper-colored contacts or the ink nozzles.
Note Handle the print cartridges carefully. Dropping or jarring cartridges can
cause temporary printing problems, or even permanent damage.
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Replace the print cartridges
Follow these instructions when the ink level is low.
Note When the ink level for the print cartridge is low, a message appears on
your computer screen. You can also check the ink levels by using the software
installed with the HP All-in-One.
When you receive a low-ink warning message, make sure you have a replacement
print cartridge available. You should also replace the print cartridges when you see
faded text or if you experience print quality issues related to the print cartridges.
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
For a list of print cartridge numbers, see the back cover of this guide.
To replace the print cartridges
1. Make sure the HP All-in-One is on.
Caution If the HP All-in-One is off when you open the print cartridge door
to access the print cartridges, the HP All-in-One will not release the
cartridges for changing. You might damage the HP All-in-One if the print
cartridges are not docked safely on the right side when you try to remove
them.
2. Open the print cartridge door.
The print carriage moves to the center of the HP All-in-One.
3. Wait until the print carriage is idle and silent, and then lightly press down on a
print cartridge to release it.
If you are replacing the tri-color print cartridge, remove the print cartridge from the
slot on the left.
If you are replacing the black or photo print cartridge, remove the print cartridge
from the slot on the right.
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HP Deskjet F300 All-in-One series
1
2
Print cartridge slot for the tri-color print cartridge
Print cartridge slot for the black and photo print cartridges
4. Pull the print cartridge toward you out of its slot.
5. If you are removing the black print cartridge in order to install the photo print
cartridge, store the black print cartridge in the print cartridge protector or an
airtight plastic container.
If you are removing the print cartridge because it is low or out of ink, recycle the
print cartridge. The HP Inkjet Supplies Recycling Program is available in many
countries/regions, and lets you recycle used print cartridges free of charge. For
more information, go to the following website:
6. Remove the new print cartridge from its packaging and, being careful to touch
only the black plastic, gently remove the plastic tape by using the pink pull tab.
1
2
3
Copper-colored contacts
Plastic tape with pink pull tab (must be removed before installing)
Ink nozzles under tape
Caution Do not touch the copper-colored contacts or ink nozzles.
Touching these parts can result in clogs, ink failure, and bad electrical
connections.
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7. Slide the new print cartridge forward into the empty slot. Then gently push on the
upper part of the print cartridge forward until it clicks into the socket.
If you are installing the tri-color print cartridge, slide it into the left slot.
If you are installing a black or photo print cartridge, slide it into the right slot.
8. Close the print cartridge door.
9. If the print cartridge alignment sheet prints, load it on the left front corner of the
glass with the top of the page to the left.
10. Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
Align the print cartridges
The HP All-in-One prompts you to align cartridges every time you install or replace a
print cartridge. You can also align the print cartridges at any time from the control
panel or by using the software you installed with the HP All-in-One. Aligning the print
cartridges ensures high-quality output.
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HP Deskjet F300 All-in-One series
Note If you remove and reinstall the same print cartridge, the HP All-in-One
will not prompt you to align the print cartridges. The HP All-in-One remembers
the alignment values for that print cartridge, so you do not need to realign the
print cartridges.
To align newly installed print cartridges
1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
The HP All-in-One prints a print cartridge alignment sheet.
Note If you have colored paper loaded in the input tray when you align
the print cartridges, the alignment will fail. Load unused plain white paper
into the input tray, and then try the alignment again.
If the alignment fails again, you might have a defective sensor or print
choose your country/region, and then click Contact HP for information on
calling for technical support.
2. Load the print cartridge alignment sheet on the left front corner of the glass with
the top of the page to the left.
3. Press the Scan button.
The HP All-in-One aligns the print cartridges. Recycle or discard the print
cartridge alignment sheet.
Clean the print cartridges
Use this feature when the self-test report shows streaking, white lines through any of
the lines of color or when a color is muddy after installing a print cartridge for the first
time. Do not clean print cartridges unnecessarily, as this wastes ink and shortens the
life of the ink nozzles.
To clean the print cartridges from the HP Photosmart Software
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
Note You can also open the Printer Toolbox from the Print Properties
dialog box. In the Print Properties dialog box, click the Services tab, and
then click Service this device.
The Printer Toolbox appears.
3. Click the Device Services tab.
4. Click Clean the Print Cartridges.
5. Follow the prompts until you are satisfied with the quality of the output, and then
click Done.
If copy or print quality still seems poor after you clean the print cartridges, try
cleaning the print cartridge contacts before replacing the affected print cartridge.
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To clean the print cartridges from the HP Photosmart Mac Software
1. Load letter, A4, or legal unused plain white paper into the input tray.
2. In the HP Photosmart Studio task bar, click Devices.
The HP Device Manager window appears.
3. Make sure the HP All-in-One is selected in the Devices pop-up menu.
4. From the Information and Settings pop-up menu, choose Maintain Printer.
The Select Printer window appears.
5. If the Select Printer dialog box appears, choose the HP All-in-One, and then
click Launch Utility.
The HP Printer Utility window appears.
6. Click Clean in the Configuration Settings Panel.
7. Click Clean.
8. Follow the prompts until you are satisfied with the quality of the output, and then
close the HP Printer Utility.
If copy or print quality still seems poor after you clean the print cartridges, try
cleaning the print cartridge contacts before replacing the affected print cartridge.
Clean the print cartridge contacts
Clean the print cartridge contacts if you get repeated messages on your computer
screen prompting you to check a print cartridge after you already have cleaned or
aligned the print cartridges, or if the Check Print Cartridge light is blinking.
Before cleaning the print cartridge contacts, remove the print cartridge and verify that
nothing is covering the print cartridge contacts, then reinstall the print cartridge. If you
continue to get messages to check the print cartridges, clean the print cartridge
contacts.
Make sure you have the following materials available:
●
Dry foam rubber swabs, lint-free cloth, or any soft material that will not come
apart or leave fibers.
Tip Coffee filters are lint-free and work well for cleaning print cartridges.
●
Distilled, filtered, or bottled water (tap water might contain contaminants that can
damage the print cartridges).
Caution Do not use platen cleaners or alcohol to clean the print
cartridge contacts. These can damage the print cartridge or the HP All-in-
One.
To clean the print cartridge contacts
1. Turn on the HP All-in-One and open the print cartridge door.
The print carriage moves to the center of the HP All-in-One.
2. Wait until the print carriage is idle and silent, and then unplug the power cord
from the back of the HP All-in-One.
3. Lightly press down on the print cartridge to release it, and then pull it toward you
out of the slot.
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HP Deskjet F300 All-in-One series
Note Do not remove both print cartridges at the same time. Remove and
clean each print cartridge one at a time. Do not leave a print cartridge
outside the HP All-in-One for more than 30 minutes.
4. Inspect the print cartridge contacts for ink and debris buildup.
5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze
any excess water from it.
6. Hold the print cartridge by its sides.
7. Clean only the copper-colored contacts. Allow the print cartridges to dry for
approximately ten minutes.
1
2
Copper-colored contacts
Ink nozzles (do not clean)
8. Slide the print cartridge back into the slot. Push the print cartridge forward until it
clicks into place.
9. Repeat if necessary for the other print cartridge.
10. Gently close the print cartridge door and plug the power cord into the back of the
HP All-in-One.
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HP Deskjet F300 All-in-One series
Order supplies
9
You can order HP products, such as recommended types of paper and print
cartridges, online from the HP website.
●
●
●
Order paper, or other media
To order HP papers and other supplies, such as HP Premium Photo Papers or HP All-
region, follow the prompts to select your product, and then click one of the shopping
links on the page.
Order print cartridges
For a list of print cartridge numbers, see the back cover of this guide. You can also
use the software that came with the HP All-in-One to find out the reorder number for
all the print cartridges. You can order print cartridges online from the HP website.
Additionally, you can contact a local HP reseller to find out the correct print cartridge
reorder numbers for your device and purchase print cartridges.
prompted, choose your country/region, follow the prompts to select your product, and
then click one of the shopping links on the page.
Note Ordering print cartridges online is not supported in all countries/regions.
If it is not supported in your country/region, contact a local HP reseller for
information about purchasing print cartridges.
To order print cartridges through the HP Photosmart Software
1. In the HP Solution Center, click Settings, point to Print Settings, and then click
Printer Toolbox.
Note You can also open the Printer Toolbox from the Print Properties
dialog box. In the Print Properties dialog box, click the Services tab, and
then click Service this device.
2. Click the Estimated Ink Levels tab.
3. Click Print Cartridge Ordering Information.
The print cartridge reorder numbers appear.
4. Click Order Online.
HP sends detailed printer information, including model number, serial number,
and ink supply levels, to an authorized online reseller. The supplies you need are
preselected; you can change quantities, add or remove items, and then check out.
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To find out the reorder number through the HP Photosmart Mac Software
1. In the HP Photosmart Studio task bar, click Devices.
The HP Device Manager window appears.
2. Make sure the HP All-in-One is selected in the Devices pop-up menu.
3. From the Information and Settings pop-up menu, choose Maintain Printer.
The Select Printer window appears.
4. If the Select Printerdialog box appears, choose the HP All-in-One, and click
Launch Utility.
The HP Printer Utility window appears.
5. In the Configuration Settings list, click Supply Info.
The print cartridge reorder numbers appear.
6. If you want to order print cartridges, click Supplies Status in the Configuration
Settings area, and then click Order HP Supplies.
Order other supplies
To order other supplies, such as HP All-in-One software, a copy of the User Guide, a
Setup Guide, or other customer-replaceable parts, call the phone number for your
country/region.
Country/region
Asia Pacific (except for Japan)
Australia
Number for ordering
65 272 5300
1300 721 147
Europe
+49 180 5 290220 (Germany)
+44 870 606 9081 (U.K.)
New Zealand
South Africa
0800 441 147
+27 (0)11 8061030
U.S. and Canada
1-800-HP-INVENT (1-800-474-6836)
To order supplies in other countries/regions not listed in the table, go to www.hp.com/
information on calling for technical support.
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HP Deskjet F300 All-in-One series
10 Troubleshooting information
This chapter contains troubleshooting information for the HP All-in-One. Specific
information is provided for installation and configuration issues, and some operational
topics. For more troubleshooting information, see the onscreen Help that came with
your software.
Many issues are caused when the HP All-in-One is connected to the computer using a
USB cable before the HP All-in-One software is installed on the computer. If you
connected the HP All-in-One to your computer before the software installation screen
prompts you to do so, you must follow these steps:
Troubleshooting common setup issues
1. Disconnect the USB cable from the computer.
2. Uninstall the software (if you have already installed it).
3. Restart your computer.
4. Turn off the HP All-in-One, wait one minute, then restart it.
5. Reinstall the HP All-in-One software.
Caution Do not connect the USB cable to the computer until prompted by the
software installation screen.
For information about uninstalling and reinstalling the software, see Uninstall and
See the list below for information on other topics covered in this chapter.
Additional troubleshooting topics in this User Guide
●
Setup troubleshooting: Contains troubleshooting information on hardware setup
and software installation.
●
Operational troubleshooting: Contains information on issues that might occur
during normal tasks when using the HP All-in-One features.
Additional sources of information are also available for helping you troubleshoot
issues you might have with the HP All-in-One or HP Photosmart Software. See Find
If you are unable to solve the problem using the onscreen Help or HP websites, call
HP Support using the number for your country/region. For more information, see HP
View the Readme file
You might want to refer to the Readme file for information on system requirements
and possible installation problems.
●
●
From a Windows computer, you can access the Readme file by clicking Start,
pointing to Programs or All Programs, pointing to HP, pointing to Deskjet All-In-
One F300 series, and then clicking Readme.
From a Mac, you can access the Readme file by double-clicking the icon located
in the top-level folder of the HP All-in-One software CD-ROM.
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Chapter 10
Setup troubleshooting
This section includes installation and configuration troubleshooting tips for some of the
most common issues associated with hardware and software setup.
Hardware setup troubleshooting
Use this section to solve any problems you might encounter while setting up the
HP All-in-One hardware.
The HP All-in-One will not turn on
Cause The HP All-in-One is not properly connected to a power supply.
Solution
●
Make sure the power cord is firmly connected to both the HP All-in-One and
the power adaptor. Plug the power cord into a grounded power outlet, surge
protector, or power strip.
1
2
3
Power connection
Power cord and adaptor
Grounded power outlet
●
●
If you are using a power strip, make sure the power strip is on. Or, try
plugging the HP All-in-One directly into a grounded power outlet.
Test the power outlet to make sure it is working. Plug in an appliance that
you know works, and see if the appliance has power. If not, then there might
be a problem with the power outlet.
●
If you plugged the HP All-in-One into a switched outlet, make sure the switch
is on. If it is switched to on but still does not work, then there might be a
problem with the power outlet.
Cause You pressed the On button too quickly.
Solution The HP All-in-One might not respond if you press the On button too
quickly. Press the On button once. It might take a few minutes for the HP All-in-
One to turn on. If you press the On button again during this time, you might turn
the device off.
Warning If the HP All-in-One still does not turn on, it might have a
mechanical failure. Unplug the HP All-in-One from the power outlet and
contact HP. Go to:
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HP Deskjet F300 All-in-One series
If prompted, choose your country/region, and then click Contact HP for
information on calling for technical support.
I connected the USB cable, but I am having problems using the HP All-in-One
with my computer
Solution You must first install the software that came with the HP All-in-One
before connecting the USB cable. During installation, do not plug in the USB
cable until prompted by the onscreen instructions. Connecting the USB cable
before prompted can cause errors.
Once you have installed the software, connecting your computer to the HP All-in-
One with a USB cable is straightforward. Simply plug one end of the USB cable
into the back of your computer and the other into the back of the HP All-in-One.
You can connect to any USB port on the back of your computer.
For more information on installing the software and connecting the USB cable,
see the Setup Guide that came with the HP All-in-One.
The HP All-in-One does not print
Solution
●
Look at the On light located on the front of the HP All-in-One. If it is not lit,
the HP All-in-One is turned off. Make sure the power cord is firmly connected
to the HP All-in-One and plugged into a power outlet. Press the On button to
turn on the HP All-in-One.
●
●
●
●
Make sure the print cartridges are installed.
Make sure you have paper loaded in the input tray.
Check that the HP All-in-One does not have a paper jam.
Check that the print carriage is not jammed.
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Open the print cartridge door to access the print carriage area. Remove any
objects that are blocking the print carriage, including any packing materials.
Turn the HP All-in-One off and then turn it on again.
●
●
Check that the HP All-in-One print queue is not paused (Windows) or
stopped (Mac). If it is, choose the appropriate setting to resume printing. For
more information about accessing the print queue, see the documentation
that came with the operating system installed on your computer.
Check the USB cable. If you are using an older cable, it might not be working
properly. Try connecting it to another product to see if the USB cable works.
If you experience problems, the USB cable might need to be replaced. Also
verify that the cable does not exceed 3 meters (9.8 feet) in length.
Make sure your computer is USB ready. Some operating systems, such as
Windows 95 and Windows NT, do not support USB connections. Check the
documentation that came with your operating system for more information.
Check the connection from the HP All-in-One to your computer. Verify that
the USB cable is securely plugged into the USB port on the back of the
HP All-in-One. Make sure the other end of the USB cable is plugged into a
USB port on your computer. After the cable is connected properly, turn the
HP All-in-One off and then on again.
●
●
●
●
●
If you are connecting the HP All-in-One through a USB hub, make sure the
hub is turned on. If the hub is on, try connecting directly to your computer.
Check other printers or scanners. You might need to disconnect older
products from your computer.
Try connecting the USB cable to another USB port on your computer. After
you check the connections, try restarting your computer. Turn the HP All-in-
One off and then on again.
●
●
After you check the connections, try restarting your computer. Turn the
HP All-in-One off and then on again.
If necessary, remove and then install the software you installed with the
HP All-in-One again. For more information, see Uninstall and reinstall the
For more information on setting up the HP All-in-One and connecting it to your
computer, see the Setup Guide that came with the HP All-in-One.
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HP Deskjet F300 All-in-One series
If the HP All-in-One and computer are not communicating with each other, try the
following:
Software installation troubleshooting
If you encounter a problem during software installation, see the topics below for a
possible solution. If you encounter a hardware problem during setup, see Hardware
During a normal installation of the HP All-in-One software, the following events occur:
1. The HP All-in-One software CD-ROM runs automatically.
2. The software installs.
3. Files are copied to your computer.
4. You are requested to connect the HP All-in-One to your computer.
5. A green OK and check mark appear on an installation wizard screen.
6. You are requested to restart your computer.
7. The registration process runs.
If any of these things did not occur, there might be a problem with the installation.
To check the installation on a Windows computer, verify the following:
●
Start the HP Solution Center and check to make sure the following buttons
appear: Scan Picture and Scan Document. If the icons do not appear
immediately, you might need to wait a few minutes for the HP All-in-One to
connect to your computer. Otherwise, see Some of the buttons are missing in the
●
●
Open the Printers dialog box and check to see that the HP All-in-One is listed.
Look in the system tray at the far right of the Windows taskbar for an HP All-in-
One icon. This indicates that the HP All-in-One is ready.
When I insert the CD-ROM into my computer’s CD-ROM drive, nothing happens
Solution If the installation does not run automatically, you can start it manually.
To start the installation from a Windows computer
1. From the Windows Start menu, click Run.
2. In the Run dialog box, enter d:\setup.exe, and then click OK.
If your CD-ROM drive is not assigned to drive letter D, enter the appropriate
drive letter.
To start the installation from a Mac
1. Double-click the CD icon on your desktop to view the contents of the CD.
2. Double-click the installation icon.
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The minimum system checks screen appears (Windows)
Solution Your system does not meet the minimum requirements to install the
software. Click Details to see what the specific problem is, and then correct the
problem before attempting to install the software.
You can also try installing HP Photosmart Essential instead. HP Photosmart
Essential provides less functionality than the HP Photosmart Premier software,
but it requires less space and memory on your computer.
For more information about installing the HP Photosmart Essential software, see
the Setup Guide that came with the HP All-in-One.
A red X appears on the USB connect prompt
Solution Normally, a green check appears indicating that the plug and play is
successful. A red X indicates that the plug and play failed.
1. Verify that the control panel overlay is firmly attached, unplug the HP All-in-
One power cord, and then plug it in again.
2. Verify that the USB cable and power cord are plugged in.
3. Click Retry to retry the plug and play setup. If this does not work, continue to
the next step.
4. Verify that the USB cable is set up properly as follows:
–
–
–
–
Unplug the USB cable and plug it in again.
Do not attach the USB cable to a keyboard or non-powered hub.
Verify that the USB cable is 3 meters (9.8 feet) or less in length.
If you have several USB devices attached to your computer, you might
want to unplug the other devices during the installation.
5. Continue with the installation and restart the computer when prompted.
6. If you are using a Windows computer, open the HP Solution Center and
check for the essential icons (Scan Picture and Scan Document). If the
essential icons do not appear, remove the software and then reinstall it. For
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HP Deskjet F300 All-in-One series
I received a message that an unknown error has occurred
Solution Try to continue with the installation. If that does not work, stop and
then restart the installation, and follow the directions on the screen. If an error
occurs, you might need to uninstall and then reinstall the software. Do not simply
delete the HP All-in-One application files from your computer. Make sure to
remove them properly using the uninstall utility provided when you installed the
software that came with the HP All-in-One.
Some of the buttons are missing in the HP Solution Center (Windows)
If the essential icons (Scan Picture and Scan Document) do not appear, your
installation might not be complete.
Solution If your installation is incomplete, you might need to uninstall and then
reinstall the software. Do not simply delete the HP All-in-One application files
from your hard drive. Make sure to remove them properly using the uninstall utility
provided in the HP All-in-One program group. For more information, see Uninstall
The registration screen does not appear (Windows)
Solution You can access the registration (Sign up now) screen from the
Windows taskbar by clicking Start, pointing to Programs or All Programs, HP,
Deskjet All-In-One F300 series, and then clicking Product Registration.
The HP Digital Imaging Monitor does not appear in the system tray (Windows)
Solution If the HP Digital Imaging Monitor does not appear in the system tray
(normally located at the lower-right corner of the desktop), start the HP Solution
Center to check whether or not the essential icons are there.
For more information about missing essential buttons in the HP Solution Center,
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to the computer
before prompted by the software installation screen, you might need to uninstall and
then reinstall the software. Do not simply delete the HP All-in-One application files
from your computer. Make sure to remove them properly using the uninstall utility
provided when you installed the software that came with the HP All-in-One.
A reinstall can take from 20 to 40 minutes. There are three methods to uninstall the
software on a Windows computer, and one method to uninstall on a Mac.
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To uninstall from a Windows computer, method 1
1. Disconnect the HP All-in-One from your computer. Do not connect the HP All-in-
One to your computer until after you have reinstalled the software.
2. Press the On button to turn off the HP All-in-One.
3. On the Windows taskbar, click Start, Programs or All Programs, HP, Deskjet
All-In-One F300 series, Uninstall.
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
6. Restart your computer.
Note It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
7. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive, and follow the onscreen instructions and the instructions provided
in the Setup Guide that came with the HP All-in-One.
8. After the software is installed, connect the HP All-in-One to your computer.
9. Press the On button to turn the HP All-in-One on.
After connecting and turning on the HP All-in-One, you might have to wait several
minutes for all of the Plug and Play events to complete.
10. Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon
appears in the Windows system tray.
To verify that the software is properly installed, double-click the HP Solution Center
icon on the desktop. If the HP Solution Center shows the essential icons (Scan
Picture and Scan Document), the software has been properly installed.
To uninstall from a Windows computer, method 2
Note Use this method if Uninstall is not available in the Windows Start menu.
1. On the Windows taskbar, click Start, Settings, Control Panel.
2. Double-click Add/Remove Programs.
3. Select HP PSC & Officejet 6.0, and then click Change/Remove.
Follow the onscreen instructions.
4. Disconnect the HP All-in-One from your computer.
5. Restart your computer.
Note It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
6. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
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HP Deskjet F300 All-in-One series
To uninstall from a Windows computer, method 3
Note Use this method if Uninstall is not available in the Windows Start menu.
1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then
start the Setup program.
2. Select Uninstall and follow the onscreen directions.
3. Disconnect the HP All-in-One from your computer.
4. Restart your computer.
Note It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. Start the Setup program for the HP All-in-One again.
6. Select Reinstall.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
To uninstall from a Mac
1. Disconnect the HP All-in-One from your Mac.
2. Double-click the Applications:Hewlett-Packard folder.
3. Double-click HP Uninstaller.
Follow the onscreen instructions.
4. After the software is uninstalled, disconnect the HP All-in-One, and then restart
your computer.
Note It is important that you disconnect the HP All-in-One before
restarting your computer. Do not connect the HP All-in-One to your
computer until after you have reinstalled the software.
5. To reinstall the software, insert the HP All-in-One CD-ROM into your computer’s
CD-ROM drive.
6. On the desktop, open the CD-ROM and then double-click HP All-in-One Installer.
7. Follow the onscreen instructions and the instructions provided in the Setup Guide
that came with the HP All-in-One.
Operational troubleshooting
This section contains information on paper and print cartridge troubleshooting.
If you have Internet access, you can get help from the HP website at www.hp.com/
support. The website also provides answers to frequently asked questions.
Paper troubleshooting
To help avoid paper jams, only use paper types that are recommended for the HP All-
Do not load curled or wrinkled paper, or paper with bent or torn edges, into the input
tray.
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If paper does become jammed in your device, follow these instructions to clear the
paper jam.
Clear paper jams
If the HP All-in-One has a paper jam, first check the rear door.
If the jammed paper is not in the rear rollers, check the front door.
To clear a paper jam from the rear door
1. Press in the tab on the left side of the rear door to release the door. Remove the
door by pulling it away from the HP All-in-One.
2. Gently pull the paper out of the rollers.
Caution If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might be
remaining inside the device. If you do not remove all the pieces of paper
from the HP All-in-One, more paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press Start Copy Black to continue the current job.
To clear a paper jam from the front door
1. If necessary, pull the input tray down to open it. Then, lower the print cartridge
door.
2. Gently pull the paper out of the rollers.
Caution If the paper tears when you are removing it from the rollers,
check the rollers and wheels for torn pieces of paper that might be
remaining inside the device. If you do not remove all the pieces of paper
from the HP All-in-One, more paper jams are likely to occur.
46
HP Deskjet F300 All-in-One series
3. Close the print cartridge door.
4. Press Start Copy Black to continue the current job.
Print cartridge troubleshooting
If you are experiencing problems with printing, you might have a problem with one of
the print cartridges.
To troubleshoot print cartridges
1. Remove the black print cartridge from the slot on the right. Do not touch the ink
nozzles or the copper-colored contacts. Check for possible damage to the copper-
colored contacts or ink nozzles.
Make sure the plastic tape has been removed. If it is still covering the ink nozzles,
gently remove the plastic tape by using the pink pull tab.
2. Reinsert the print cartridge by sliding it forward into the slot. Then push the print
cartridge forward until it clicks into the socket.
3. Repeat steps 1 and 2 for the tri-color print cartridge on the left side.
4. If the problem persists, print a self-test report to determine if there is a problem
with the print cartridges.
This report provides useful information about your print cartridges, including
status information.
5. If the self-test report shows a problem, clean the print cartridges.
6. If the problem persists, clean the copper-colored contacts of the print cartridges.
7. If you are still experiencing problems with printing, determine which print cartridge
is experiencing the problem and replace it.
For more information, see:
●
●
●
●
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HP Deskjet F300 All-in-One series
11 HP warranty and support
This chapter provides warranty information as well as how to get support from the Internet,
access your serial number and service ID, contact HP customer support, and prepare the HP All-
in-One for shipment.
If you are unable to find the answer you need in the printed or onscreen documentation supplied
with your product, you can contact one of the HP support services listed in the following section.
Some support services are available only in the U.S. and Canada, while others are available in
many countries/regions worldwide. If a support service number is not listed for your country/
region, contact your nearest authorized HP dealer for help.
Warranty
To obtain HP repair service, you must first contact an HP service office or an HP Customer
take before calling Customer Support.
Warranty upgrades
Depending on your country/region, HP might offer (for an additional fee) a warranty upgrade
option that extends or enhances your standard product warranty. Available options might include
priority phone support, return service, or next business day exchange. Typically, service
coverage begins on product purchase date and must be purchased within a limited time of
product purchase.
For more information, see:
●
●
In the U.S., dial 1-866-234-1377 to speak to an HP advisor.
Outside the U.S., please call your local HP Customer Support office. See Call elsewhere in
the world for a list of international Customer Support numbers.
then find warranty information.
●
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Warranty information
HP product
Software
Duration of limited warranty
90 days
Print cartridges
Until the HP ink is depleted or the “end of warranty” date printed
on the cartridge has been reached, whichever occurs first. This
warranty does not cover HP ink products that have been refilled,
remanufactured, refurbished, misused, or tampered with.
Accessories
1 year
Printer peripheral hardware (see the following for details) 1 year
A. Extent of limited warranty
1. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from
defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase
by the customer.
2. For software products, HP's limited warranty applies only to a failure to execute programming instructions. HP does
not warrant that the operation of any product will be uninterrupted or error free.
3. HP's limited warranty covers only those defects that arise as a result of normal use of the product, and does not cover
any other problems, including those that arise as a result of:
a. Improper maintenance or modification;
b. Software, media, parts, or supplies not provided or supported by HP;
c. Operation outside the product's specifications;
d. Unauthorized modification or misuse.
4. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty
to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to
the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the
printer for the particular failure or damage.
5. If HP receives, during the applicable warranty period, notice of a defect in any product which is covered by HP's
warranty, HP shall either repair or replace the product, at HP's option.
6. If HP is unable to repair or replace, as applicable, a defective product which is covered by HP's warranty, HP shall,
within a reasonable time after being notified of the defect, refund the purchase price for the product.
7. HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP.
8. Any replacement product may be either new or like-new, provided that it has functionality at least equal to that of the
product being replaced.
9. HP products may contain remanufactured parts, components, or materials equivalent to new in performance.
10. HP's Limited Warranty Statement is valid in any country where the covered HP product is distributed by HP. Contracts
for additional warranty services, such as on-site service, may be available from any authorized HP service facility in
countries where the product is distributed by HP or by an authorized importer.
B. Limitations of warranty
TO THE EXTENT ALLOWED BY LOCAL LAW, NEITHER HP NOR ITS THIRD PARTY SUPPLIERS MAKES ANY
OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED WARRANTIES OR
CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR
PURPOSE.
C. Limitations of liability
1. To the extent allowed by local law, the remedies provided in this Warranty Statement are the customer's sole and
exclusive remedies.
2. TO THE EXTENT ALLOWED BY LOCAL LAW, EXCEPT FOR THE OBLIGATIONS SPECIFICALLY SET FORTH IN
THIS WARRANTY STATEMENT, IN NO EVENT SHALL HP OR ITS THIRD PARTY SUPPLIERS BE LIABLE FOR
DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES.
D. Local law
1. This Warranty Statement gives the customer specific legal rights. The customer may also have other rights which vary
from state to state in the United States, from province to province in Canada, and from country to country elsewhere
in the world.
2. To the extent that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed
modified to be consistent with such local law. Under such local law, certain disclaimers and limitations of this Warranty
Statement may not apply to the customer. For example, some states in the United States, as well as some
governments outside the United States (including provinces in Canada), may:
a. Preclude the disclaimers and limitations in this Warranty Statement from limiting the statutory rights of a consumer
(e.g., the United Kingdom);
b. Otherwise restrict the ability of a manufacturer to enforce such disclaimers or limitations; or
c. Grant the customer additional warranty rights, specify the duration of implied warranties which the manufacturer
cannot disclaim, or allow limitations on the duration of implied warranties.
3. THE TERMS IN THIS WARRANTY STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS
APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS.
HP Limited Warranty
Dear Customer,
You will find below the name and address of the HP entity responsible for the performance of the HP Limited Warranty in your
country.
You may have additional statutory rights against the seller based on your purchase agreement. Those rights are not
in any way affected by this HP Limited Warranty.
Ireland: Hewlett-Packard Ireland Ltd. 30 Herbert Street IRL-Dublin 2
United Kingdom: Hewlett-Packard Ltd, Cain Road, Bracknell, GB-Berks RG12 1HN
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HP Deskjet F300 All-in-One series
Get support and other information from the Internet
prompted, choose your country/region, and then click Contact HP for information on calling for
technical support.
This website also offers technical support, drivers, supplies, ordering information and other
options such as:
●
●
●
●
Access online support pages.
Send HP an e-mail message for answers to your questions.
Connect with an HP technician by using online chat.
Check for software updates.
Support options and availability vary by product, country/region, and language.
Before you call HP customer support
Software programs from other companies might be included with the HP All-in-One. If you
experience problems with any of those programs, you will receive the best technical assistance
by calling the experts at that company.
If you need to contact HP Customer Support, do the following before you call:
1. Make sure that:
a. The HP All-in-One is plugged in and turned on.
b. The specified print cartridges are installed correctly.
c. The recommended paper is properly loaded in the input tray.
2. Reset the HP All-in-One:
a. Turn off the HP All-in-One by pressing the On button.
b. Unplug the power cord from the back of the HP All-in-One.
c. Plug the power cord back into the HP All-in-One.
d. Turn on the HP All-in-One by pressing the On button.
prompted, choose your country/region, and then click Contact HP for information on calling
for technical support.
Check the HP website for updated information or troubleshooting tips for the HP All-in-One .
4. If you are still experiencing problems and need to speak with an HP Customer Support
Representative, do the following:
a. Have the specific name of the HP All-in-One, as it appears on the control panel,
available.
b. Print a self-test report.
c. Make a color copy to have available as a sample printout.
d. Be prepared to describe your problem in detail.
e. Have your serial number and service ID ready.
5. Call HP Customer Support. Be near the HP All-in-One when you call.
For more information, see:
●
●
Access your serial number and service ID
You can access the serial number and service ID for the HP All-in-One by printing a self-test
report.
Note If the HP All-in-One is not turning on, you can view the serial number by looking
at the sticker on the rear side. The serial number is the 10-character code in the upper
left corner of the sticker.
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To print a self-test report
1. Press and hold Cancel on the control panel.
2. While holding Cancel, press Start Copy Color.
The self-test report prints, containing the serial number and service ID.
Call in North America during warranty
Call 1-800-474-6836 (1-800-HP invent). U.S. phone support is available in both English and
Spanish languages 24 hours a day, 7 days a week (days and hours of support may change
without notice). This service is free during the warranty period. A fee may apply outside the
warranty period.
Call elsewhere in the world
The numbers listed below are current as of the publication date of this guide. For a list of current
country/region or language.
Support service is free during the warranty period; however, your standard long-distance phone
charges will apply. In some cases, additional fees might also apply.
For phone support in Europe, please check for the details and conditions of phone support in
Alternatively, you can ask your dealer or call HP at the phone number provided in this guide.
As part of our constant efforts to improve our phone support service, we advise you to check our
website on a regular basis for new information regarding service features and delivery.
52
HP Deskjet F300 All-in-One series
Japan
021 672 280
Argentina (Buenos Aires)
Argentina
54-11-4708-1600
0800 222 47
0-800-555-5000
korea
www.hp.com/support/
australia
Australia
Luxembourg
Malaysia
www.hp.com/support
(262) 262 210 404
Österreich
17212049
België
www.hp.com/support
Mauritius
México (Ciudad de México) 55-5258-9922
México
01-800-472-68368
Belgique
55-11-4004-7751
0-800-709-7751
Brasil (Sao Paulo)
Brasil
081 005 010
Nederland
New Zealand
Nigeria
www.hp.com/support
1 3204 999
Canada (Mississauga Area) (905) 206-4663
Canada
1-800-474-6836
Norge
www.hp.com/support
Central America &
The Caribbean
www.hp.com/support
24791773
Panamá
Paraguay
Perú
800-360-999
Chile
1-800-711-2884
009 800 54 1 0006
0-800-10111
www.hp.com/support/
china
22 5666 000
Colombia (Bogotá)
Colombia
571-606-9191
Philippines
Polska
01-8000-51-4746-8368
0-800-011-1046
810 222 222
Costa Rica
Portugal
www.hp.com/support
1-877-232-0589
1-800-711-2884
0820 890 323
Česká republika
Puerto Rico
República Dominicana
Danmark
www.hp.com/support
Reunion
1-999-119
800-711-2884
Ecuador (Andinatel)
Ecuador (Pacifitel)
România
0801 033 390
1-800-225-528
800-711-2884
095 777 3284
812 332 4240
ꢀꢁꢂꢂꢃꢄ (ꢅꢁꢂꢆꢇꢈ)
ꢀꢁꢂꢂꢃꢄ (ꢉꢈꢊꢆꢋ-ꢌꢍꢋꢍꢎꢏꢐꢎꢑ)
800 897 1415
Singapore
Slovensko
(02) 6910602
El Salvador
España
singapore
800-6160
www.hp.com/support
www.hp.com/support
www.hp.com/support
+ 30 210 6073603
801 11 75400
800 9 2654
0850 111 256
France
South Africa (international)
South Africa (RSA)
+ 27 11 2589301
086 0001030
Deutschland
+ 351 213 17 63 80
www.hp.com/support
www.hp.com/support
Rest of West Africa
Suomi
Sverige
Guatemala
1-800-711-2884
Switzerland
www.hp.com/support
www.hp.com/support/
hongkong
taiwan
Magyarország
India
06 40 200 629
www.hp.com/support/
india
071 891 391
Trinidad & Tobago
Türkiye
Indonesia
www.hp.com/support
1-800-711-2884
+971 4 224 9189
+971 4 224 9189
+971 4 224 9189
+971 4 224 9189
+971 4 224 9189
Ireland
+90 212 444 71 71
(044) 230-51-06
ꢆꢎꢈꢊꢈ
600 54 47 47
United Kingdom
United States
Uruguay
www.hp.com/support
1-800-474-6836
0004-054-177
www.hp.com/support
1-700-503-048
Italia
Venezuela (Caracas)
Venezuela
58-212-278-8666
0-800-474-68368
www.hp.com/support
1-800-711-2884
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User Guide
Jamaica
Viêt Nam
Chapter 11
Prepare the HP All-in-One for shipment
If after contacting HP Customer Support or returning to the point of purchase you are requested
to send the HP All-in-One in for service, make sure you remove and keep the following items
before returning your device:
●
●
●
●
The print cartridges
The power cord, USB cable, and any other cable connected to the HP All-in-One
Any paper loaded in the input tray
Any originals loaded in the HP All-in-One
To remove print cartridges before shipment
1. Turn on the HP All-in-One and wait until the print carriage is idle and silent. If the HP All-in-
One will not turn on, skip this step and go to step 2.
2. Open the print cartridge door.
3. Remove the print cartridges from their slots.
Note If the HP All-in-One does not turn on, you can unplug the power cord and
then manually slide the print carriage to the center to remove the print cartridges.
4. Place the print cartridges in an airtight plastic container so they will not dry out, and put
them aside. Do not send them with the HP All-in-One unless the HP customer support call
agent instructs you to.
5. Close the print cartridge door and wait a few minutes for the print carriage to move back to
its home position (on the left side).
Note Make sure the scanner is idle and has returned to its parked position before
turning off the HP All-in-One.
6. Press the On button to turn off the HP All-in-One.
Pack the HP All-in-One
Complete the following steps once you have removed the print cartridges, turned off the HP All-
in-One, and unplugged it.
To pack the HP All-in-One
1. If available, pack the HP All-in-One for shipment by using the original packing materials or
the packaging materials that came with your exchange device.
54
HP Deskjet F300 All-in-One series
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper packaging and/or improper transportation
is not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
–
–
–
A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
A copy of the sales slip or other proof of purchase to establish the warranty coverage
period.
Your name, address, and a phone number where you can be reached during the day.
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HP Deskjet F300 All-in-One series
12 Technical information
The technical specifications and international regulatory information for the HP All-in-One are
provided in this section.
System requirements
Software system requirements are located in the Readme file.
Paper specifications
This section contains information about paper tray capacities, paper sizes, and print margin
specifications.
Paper tray capacities
Paper tray1
Output tray2
Type
Paper weight
Plain paper
20 to 24 lb. (75 to 90
gsm)
100 (20 lb. paper)
50 (20 lb. paper)
Legal paper
Cards
20 to 24 lb. (75 to 90
gsm)
100 (20 lb. paper
50 (20 lb. paper)
110 lb. index max (200
gsm)
20
10
10
10
Envelopes
20 to 24 lb. (75 to 90
gsm)
Transparency film
Labels
N/A
N/A
20
20
20
15 or fewer
10
15
4 x 6 inch (10 x 15 cm)
Photo paper
145 lb.
(236 gsm)
8.5 x 11 inch (216 x 279
mm) Photo paper
N/A
20
10
1
2
Maximum capacity.
Output tray capacity is affected by the type of paper and the amount of ink you are using.
HP recommends emptying the output tray frequently.
Paper sizes
Type
Size
Paper
Letter: 8.5 x 11 inches
A4: 210 x 297 mm
A5: 148 x 210 mm
Executive: 7.25 x 10.5 inches
Legal: 8.5 x 14 inches
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(continued)
Type
Size
JIS (B5): 182 x 257 mm
Envelopes
U.S. #10: 4.1 x 9.5 inches
A2: 111 x 146 mm
DL: 110 x 220 mm
C6: 114 x 162 mm
Transparency film
Photo paper
Letter: 8.5 x 11 inches
A4: 210 x 297 mm
4 x 6 inches
4 x 6 inches, with tear-off tab
5 x 7 inches
Executive: 7.25 x 10.5 inches
8 x 10 inches
10 x 15 cm
10 x 15 cm, with tear-off tab
13 x 18 cm
A6: 105 x 148.5 mm
Hagaki: 100 x 148 mm
Cards
76 x 127 mm
Index card: 101 x 152 mm
127 x 178 mm
Labels
Letter: 8.5 x 11 inches
A4: 210 x 297 mm
Custom
76 x 127 mm up to 216 x 356 mm (3 x 5 inches up to 8.5 x 14 inches)
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HP Deskjet F300 All-in-One series
Print margin specifications
Top (leading edge)
Bottom (trailing edge)1
Left and right margins
Paper or transparency film
U.S. (Letter, Legal,
Executive)
1.8 mm (0.07 inches)
1.8 mm (0.07 inches)
12.7 mm (0.5 inches)
13.7 mm (0.54 inches)
6.4 mm (0.25 inches)
3.3 mm (0.13 inches)
ISO (A4, A5) and JIS (B5)
Envelopes
1.8 mm (0.07 inches)
1.8 mm (0.07 inches)
13.5 mm (0.53 inches)
3.3 mm (0.13 inches)
3.3 mm (0.13 inches)
Cards
12.7 mm (0.5 inches)
1
This margin is not compatible; however, the total writing area is compatible. The writing
area is offset from center by 5.4 mm (0.21 inches), which causes asymmetric top and
bottom margins.
Print specifications
●
●
●
●
●
600 x 600 dpi black
4800 x 1200 optimized dpi color
Method: drop-on-demand thermal inkjet
Language: LIDIL (lightweight imaging device interface language)
Duty cycle: 700 printed pages per month
Mode
Resolution (dpi)
Max DPI
Black
Color
Black
Color
Black
Color
Black
Color
Black
Color
4800 x 1200 optimized DPI
4800 x 1200 optimized DPI1
1200 x 1200
Best
1200 x 1200 up to 4800 dpi optimized2
600 x 600
Normal
600 x 600
Fast Normal
Fast Draft
300 x 300
300 x 300
300 x 300
300 x 300
1
2
Up to 4800 x 1200 optimized dpi color printing on premium photo papers, 1200 x 1200 input
dpi.
Up to 4800 x 1200 optimized dpi color printing on premium photo papers, 1200 x 1200 input
dpi.
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Copy specifications
●
●
●
Digital image processing
Up to 9 copies from original (varies by model)
Fit to page
Scan resolution (dpi)1
600 x 2400
Mode
Print resolution (dpi)
Best
Black
Color
Black
Color
600 x 600
1200 x 12002
300 x 1200
600 x 300
600 x 2400
Fast
600 x 1200
600 x 1200
1
2
Maximum at 400% scaling.
On photo paper or premium paper.
Scan specifications
●
●
●
●
●
●
Image editor included
Integrated OCR software automatically converts scanned text to editable text
Twain-compliant interface
Resolution: up to 1200 x 2400 ppi optical; 19200 ppi enhanced (varies by model)
Color: 48-bit color, 8-bit grayscale (256 levels of gray)
Maximum scan size from glass: 21.6 x 29.7 cm (8.5 x 11.7 inches)
Physical specifications
●
●
●
●
Height: 16.97 cm (7.0 inches)
Width: 44 cm (16.8 inches)
Depth: 25.9 cm (10.2 inches)
Weight: 4.5 kg (10 pounds)
Power specifications
●
●
●
Power consumption: 80 W maximum
Input voltage: AC 100 to 240 V ~ 1 A 50–60 Hz, grounded
Output voltage: DC 32 V===560 mA, 15 V or 16 V===530mA
Environmental specifications
●
●
●
●
●
Recommended operating temperature range: 15º to 32º C (59º to 90º F)
Allowable operating temperature range: 5º to 35º C (41º to 95º F)
Humidity: 15% to 80% RH non-condensing
Non-operating (Storage) temperature range: –20º to 50º C (–4º to 122º F)
In the presence of high electromagnetic fields, it is possible the output from the HP All-in-
One may be slightly distorted
●
HP recommends using a USB cable less than or equal to 3 m (10 feet) in length to minimize
injected noise due to potential high electromagnetic fields
Acoustic information
If you have Internet access, you can get acoustic information from the HP website. Go to:
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HP Deskjet F300 All-in-One series
Environmental product stewardship program
This section provides information on protecting the environment; ozone production; energy
consumption; paper use; plastics; material safety data sheets; and recycling programs.
This section contains information about environmental standards.
Protecting the environment
Hewlett-Packard is committed to providing quality products in an environmentally sound manner.
This product has been designed with several attributes to minimize impacts on our environment.
For more information, visit HP’s Commitment to the Environment website at:
Ozone production
This product generates no appreciable ozone gas (O3).
Energy consumption
Energy usage drops significantly while in ENERGY STAR® mode, which saves natural
resources, and saves money without affecting the high performance of this product. This product
and external power supply qualify for ENERGY STAR, which is a voluntary program established
to encourage the development of energy-efficient office products.
ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR
partner, HP has determined that this product meets ENERGY STAR guidelines for energy
efficiency.
For more information on ENERGY STAR guidelines, go to the following website:
Paper use
This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Plastics
Plastic parts over 25 grams are marked according to international standards that enhance the
ability to identify plastics for recycling purposes at the end of the product’s life.
Material safety data sheets
Material safety data sheets (MSDS) can be obtained from the HP website at:
Customers without Internet access should contact their local HP Customer Care Center.
Hardware recycling program
HP offers an increasing number of product return and recycling programs in many countries/
regions, as well as partnering with some of the largest electronic recycling centers throughout the
world. HP also conserves resources by refurbishing and reselling some of its most popular
products.
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User Guide
Chapter 12
HP inkjet supplies recycling program
HP is committed to protecting the environment. The HP Inkjet Supplies Recycling Program is
available in many countries/regions, and lets you recycle used print cartridges and ink cartridges
free of charge. For more information, go to the following website:
Disposal of Waste Equipment by Users in Private Households in the European Union
This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, your household
waste disposal service, or the shop where you purchased the product.
Regulatory notices
The HP All-in-One meets product requirements from regulatory agencies in your country/region.
Regulatory model identification number
For regulatory identification purposes, your product is assigned a Regulatory Model Number. The
Regulatory Model Number for your product is SDGOB-0601. This regulatory number should not
be confused with the marketing name (HP Deskjet F300 All-in-One series).
FCC statement
The United States Federal Communications Commission (in 47 CFR 15.105) has specified that
the following notice be brought to the attention of users of this product.
Declaration of Conformity: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that might cause undesired
operation. Class B limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy, and, if not installed and used in accordance with the instructions, might cause
harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
●
●
●
Reorient the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●
Consult the dealer or an experienced radio/TV technician for help.
62
HP Deskjet F300 All-in-One series
For more information, contact the Product Regulations Manager, Hewlett-Packard Company,
San Diego, (858) 655-4100.
The user may find the following booklet prepared by the Federal Communications Commission
helpful: How to Identify and Resolve Radio-TV Interference Problems. This booklet is available
from the U.S. Government Printing Office, Washington DC, 20402. Stock No. 004-000-00345-4.
Caution Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to this
equipment not expressly approved by the Hewlett-Packard Company might cause
harmful interference and void the FCC authorization to operate this equipment.
Note à l’attention des utilisateurs canadien/notice to users in Canada
Le présent appareil numérique n‘émet pas de bruit radioélectrique dépassant les limites
applicables aux appareils numériques de la classe B prescrites dans le Règlement sur le
brouillage radioélectrique édicté par le ministère des Communications du Canada.
This digital apparatus does not exceed the Class B limits for radio noise emissions from the
digital apparatus set out in the Radio Interference Regulations of the Canadian Department of
Communications.
Notice to users in Australia
This equipment complies with Australian EMC requirements.
Notice to users in Korea
Declaration of conformity (European Economic Area)
The Declaration of Conformity in this document complies with ISO/IEC Guide 22 and EN 45014.
It identifies the product, manufacturer’s name and address, and applicable specifications
recognized in the European community.
63
User Guide
Index
warranty 49
ink cartridges. See print
cartridges
install software, troubleshoot
Symbols/Numerics
10 x 15 cm photo paper
load 14
website 51
specifications 57
D
J
declaration of conformity
European Economic Area
A
L
documents
labels
load 16
specifications 57
legal paper
B
scan 23
buttons, control panel
E
load 13
specifications 57
letter paper
C
envelopes
cancel
load 15
copy 22
scan 24
specifications 57
environment
load 13
specifications 57
load
Environmental product
environmental
cancel button
cartridges. See print cartridges
clean
envelopes 15
labels 16
specifications 60
European Union
exterior 25
glass 25
connection problems
HP All-in-One does not
F
FCC
original 11
statement 62
connection types supported
G
glass
transparencies 16
printer sharing
USB
clean 25
M
control panel
buttons 4,
copy
maintenance
H
help
cancel 22
paper types,
other resources
HP JetDirect
HP Solution Center, missing
icons 43
media. See paper
recommended 21
specifications 60
customer support
contact 51
I
images
scan 23
65
User Guide
printer sharing
Mac
start copy
black
N
number of copies
copy 21
color
status lights
overview
stop
R
recycle
O
on button
order
copy 22
scan 24
regulatory notices
declaration of conformity
(European Economic
Area) 63
paper 35
software 36
T
declaration of conformity
(U.S.) 64
technical information
environmental
P
note à l’attention des
notice to users in Canada
regulatory model
WEEE 62
paper
choose 11
specifications 60
jams 17, 46
load 13
print margin
specifications 59
weight 60
order 35
recommended copy types
reports
specifications 57
troubleshoot 45
phone numbers, customer
support 51
self-test 26
resources, help
telephone numbers, customer
support 51
transparencies
load 16
specifications 57
troubleshoot
S
photo paper
scan
load 14
cancel 24
documents 23
features 23
photos 23
stop 24
specifications 57
photos 23
print
paper 45
from software application
scan button
scan glass
clean 25
resources
setup 38
software application, print
from 19
specifications 59
print cartridges
align 30
U
clean 31
handle 27
software installation
reinstall 43
USB port speed
order 35
troubleshoot 41
uninstall 43
replace 28
W
specifications. See technical
information
troubleshoot 47
warranty 49
66
HP Deskjet F300 All-in-One series
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