GE General Electric Air Conditioner 000 BTU User Manual
GE Appliances  
Room  
Air  
Conditioners  
Owner’s Manual &  
Installation Instructions  
AG_14 –14,000 BTU models  
AG_18 –18,000 BTU models  
Pub. No. 49-7378-1 CG 11-98  
IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
SafeyIructions  
WARNING!  
For your safety, the information in this manual must be followed to minimize the risk of fire, electric shock  
or personal injury.  
SAFETY PRECAUTIONS  
■ Use this appliance only for its intended  
purpose as described in this Owner’s  
Manual.  
■ Turn the mode control to OFF and unplug  
your air conditioner before making any  
repairs or cleaning.  
OpeagIructions  
■ This air conditioner must be properly  
installed in accordance with the Installation  
Instructions before it is used.  
NOTE: We strongly recommend that any  
servicing be performed by a qualified  
individual.  
■ Never unplug your air conditioner by pulling ■ For your safety…do not store or use  
on the power cord. Always grip plug firmly  
and pull straight out from the receptacle.  
combustible materials, gasoline or other  
flammable vapors or liquids in the vicinity  
of this or any other appliance.  
■ Repair or replace immediately all electric  
service cords that have become frayed or  
otherwise damaged. Do not use a cord that  
shows cracks or abrasion damage along its  
length or at either the plug or connector end.  
laIructions  
HOW TO CONNECT ELECTRICITY  
Do not, under any circumstances, cut or remove  
the third (ground) prong from the power cord. For  
personal safety, this appliance must be properly  
grounded.  
The air conditioner should always be  
plugged into its own individual electrical  
outlet which has a voltage rating that matches  
the rating plate.  
The power cord of this appliance is equipped  
with a 3-prong (grounding) plug which mates  
with a standard 3-prong (grounding) wall  
outlet to minimize the possibility of electric  
shock hazard from this appliance.  
This provides the best performance and also  
prevents overloading house wiring circuits  
which could cause a fire hazard from  
overheated wires.  
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See the Installation Instructions, Electrical  
Requirements section for specific electrical  
connection requirements.  
Have the wall outlet and circuit checked by a  
qualified electrician to make sure the outlet is  
properly grounded.  
Where a 2-prong wall outlet is encountered,  
it is your personal responsibility and obligation  
to have it replaced with a properly grounded  
3-prong wall outlet.  
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
USE OF EXTENSION CORDS–115-Volt models only  
Because of potential safety hazards under certain  
CAUTION:  
DO NOT use an extension cord with any of  
the 230/208 volt models.  
conditions, we strongly recommend against the  
use of an extension cord.  
SafeyIructions  
However, if you must use an extension cord,  
it is absolutely necessary that it be a UL-listed,  
14 gauge, 3-wire grounding type appliance  
extension cord having a grounding type plug  
and outlet and that the electrical rating of the  
cord be 15 amperes (minimum) and 125 volts.  
USE OF ADAPTER PLUGS –115-Volt models only  
Because of potential safety hazards under certain  
When disconnecting the power cord from the  
conditions, we strongly recommend against the use adapter, always hold the adapter in place with  
OpeagIructions  
of an adapter plug.  
one hand while pulling the power cord plug  
with the other hand. If this is not done, the  
adapter ground terminal is very likely to break  
with repeated use.  
However, if you must use an adapter, where  
local codes permit, a temporary connection may  
be made to a properly grounded 2-prong wall  
outlet by use of a UL-listed adapter available at  
most local hardware stores.  
If the adapter ground terminal breaks, DO NOT  
USE the air conditioner until a proper ground  
has been established.  
The larger slot in the adapter must be aligned  
with the larger slot in the wall outlet to provide  
proper polarity in the connection of the power  
cord.  
Attaching the adapter ground terminal to a wall outlet  
cover screw does not ground the appliance unless the  
cover screw is metal, and not insulated, and the wall  
outlet is grounded through the house wiring. You should  
have the circuit checked by a qualified electrician to  
make sure the outlet is properly grounded.  
laIructions  
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Read and follow this Safety Information carefully.  
SAVE THESE INSTRUCTIONS  
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SafeyIructions  
About the controls on the air conditioner.  
The controls will look like one of the following. (Features and appearance will vary.)  
OFF  
OFF  
HIGH  
FAN  
HIGH  
COOL  
HI  
FAN  
HI  
COOL  
LOW  
FAN  
MED  
COOL  
OpeagIructions  
LOW  
FAN  
LOW  
COOL  
LOW  
COOL  
MODE CONTROLS  
Your model will have one of the above controls.  
5
6
4
5
3
4
4
7
3
6
8
2
5
3
2
7
laIructions  
2
9
1
6
1
8
1
10  
TEMP CONTROLS  
Your model will have one of the above controls.  
Controls  
Mode Controls  
Temp Controls  
HIGH COOL, MED COOL and LOW COOL provide  
cooling with different fan speeds.  
The temp control is used to maintain the  
room temperature. The compressor will cycle  
on and off to keep the room at the same level  
of comfort. When you turn the knob to a  
higher number the indoor air will become  
cooler. Turn the knob to a lower number and  
the indoor air will become warmer.  
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LOW FAN or HIGH FAN provides air circulation  
and filtering without cooling.  
NOTE: If you move the switch from a cool setting to OFF or to  
a fan setting, wait at least 3 minutes before switching back to  
a cool setting.  
Cooling Descriptions  
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For Normal Cooling—Select HIGH COOL or MED  
COOL with the temp control  at  midpoint.  
For Maximum Cooling—Select HIGH COOL with the  
temp control at the highest number available on  
your knob.  
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For Quieter & Nighttime Cooling—Select LOW COOL  
with the temp control at midpoint.  
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About the controls on the air conditioner.  
Additional controls and important information.  
Energy Saver (on some models)  
The energy saver switch controls the fan.  
OFF — The fan runs all the time, while the  
compressor cycles on and off.  
ON —The fan and compressor cycle on and off  
together. This results in wider variations of room  
temperature and humidity. Normally used when  
the room is unoccupied.  
SafeyIructions  
This switch must be set at OFF in order to use  
the fan settings (on the mode control).  
Vent Control  
The vent control is located above the control knobs.  
When set at CLOSE, only the air inside the room will  
be circulated and conditioned. When set at OPEN,  
some inside air is exhausted outside.  
OpeagIructions  
To open the vent, pull the lever toward you.  
To close it, push it in.  
Air Direction – Side-to-Side  
CIRCULAIRE (on some models)  
CIRCULAIRE  
For fixed side-to-side air direction, set the  
Circulaire switch to ON until the desired air  
direction is obtained, then move it to OFF.  
OFF  
ON  
laIructions  
For continuous side-to-side air circulation, set the  
Circulaire switch to ON and leave it there.  
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Air Direction – Up and Down  
Fingertip pressure on the bank of horizontal louvers  
adjusts the air direction up or down.  
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SafeyIructions  
Care and cleaning of the air conditioner.  
Grille and Case  
Turn the air conditioner off and remove the plug To clean, use water and a mild detergent. Do not  
from the wall outlet before cleaning.  
use bleach or abrasives.  
Outdoor Coils  
OpeagIructions  
The coils on the outdoor side of the air conditioner  
should be checked regularly. If they are clogged  
with dirt or soot they may be professionally steam  
cleaned, a service available through your GE  
service outlet.  
laIructions  
Air Filter  
The air filter behind the front grille should be  
checked and cleaned at least every 30 days or more  
often if necessary.  
To remove:  
Open the inlet grille upward by pulling out the  
1
bottom of the inlet grille.  
Using the tab, pull up slightly on the filter to  
release it and pull it down.  
2
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Clean the filter with warm, soapy water. Rinse and  
let the filter dry before replacing it.  
CAUTION: DO NOT operate the air conditioner without a  
filter because dirt and lint will clog it and reduce performance.  
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Preparing to install the air conditioner.  
Read these instructions completely and carefully.  
Before You Begin  
NOTE TO INSTALLER: Leave these instructions with  
CAUTION:  
SafeyIructions  
the air conditioner after installation is completed.  
Do not, under any circumstances, cut or  
remove the third (ground) prong from the  
power cord.  
NOTE TO CONSUMER: Keep this Owner’s Manual  
and Installation Instructions for future use.  
Do not change the plug on the power cord  
of this air conditioner.  
IMPORTANT NOTES:  
For personal safety, this air conditioner must be  
properly grounded.  
Aluminum house wiring may present  
special problems—consult a qualified  
electrician.  
It is important to have the wall outlet and circuit  
checked by a qualified electrician if there is any  
doubt as to whether a proper ground exists.  
Follow National Electric Codes (NEC) and/or local  
codes and ordinances.  
OpeagIructions  
Electrical Requirements  
Some models require 115/120-volt a.c.,  
60 Hz grounded outlet protected with  
a 15-amp time delay fuse or circuit breaker.  
Some models require 230/208-volt a.c.,  
protected with a time delay fuse or circuit  
breaker. These models should be installed  
on their own single branch circuit for best  
performance and to prevent overloading  
house or apartment wiring circuits, which  
could cause a possible fire hazard from  
overheating wires.  
The 3-prong grounding plug minimizes the  
possibility of electric shock hazard. If the wall outlet  
you plan to use is only a 2-prong outlet, it is your  
responsibility to have it replaced with a properly  
grounded 3-prong wall outlet.  
laIructions  
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Tools You Will Need  
■ Phillips-head screwdriver  
■ Flat-blade screwdriver  
■ Ruler or tape measure  
■ Scissors or knife  
■ Pencil  
■ Level  
■ Hammer  
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SafeyIructions  
Window Installation Instructions  
Parts Included  
Top mounting rail  
Window  
sash seal  
Left  
accordion  
panel  
Foam top  
window gasket  
OpeagIructions  
Top mounting rail  
seal strip  
laIructions  
Frame guide (2)  
Right  
accordion  
panel  
Sill bracket (2)  
Support bracket (2)  
Window locking  
bracket  
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Type A (14)    
Type B (7)  
Type C (5)    
Type D (2)    
Carriage Bolt (2)  
Lock Nut (4)  
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Window Installation Instructions  
Read completely, then follow step-by-step.  
Window Requirements  
■These instructions are for a standard double-  
1
hung window. You will need to modify them for  
SafeyIructions  
other types of windows.  
■The air conditioner can be installed without the  
accordion panels if needed to fit in a narrow  
window. See the window opening dimensions to  
the right.  
18″ min.  
29″ to 41″  
(With accordion panels)  
■All supporting parts must be secured to firm  
wood, masonry or metal.  
■The electrical outlet must be within reach of the  
power cord.  
26″ min.  
(Without accordion panels)  
Window opening dimensions are for a standard double-hung  
window.  
OpeagIructions  
Storm Window Requirements  
A storm window frame will not allow the air  
2
WOOD PIECES—  
conditioner to tilt towards the outside and will keep  
it from draining properly. To adjust for this, attach a  
piece of wood to the stool.  
WIDTH: 2″  
LENGTH: Long enough to fit inside the window  
frame.  
Wood  
1/2″ higher  
than frame  
THICKNESS: To determine the thickness, place a  
piece of wood on the stool to make it 1/2″ higher  
than the top of the storm window frame.  
Stool  
laIructions  
Storm window  
frame  
Attach securely with nails or screws provided by  
the installer.  
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SafeyIructions  
Remove the Air Conditioner From the Case  
Remove the 2 shipping screws from the back of  
Slide the air conditioner from the case by  
gripping the base pan handle and pulling  
forward while bracing the case.  
3
A
C
the case.  
Remove the 2 screws on each side of the case.  
Keep these for later use.  
B
OpeagIructions  
Shipping screws  
laIructions  
Prepare the Window and the Case  
Cut the window sash seal to the proper length.  
Remove the backing from the top mounting  
rail seal strip and attach the seal to the bottom  
of the top mounting rail.  
4
A
C
Peel off the backing and attach the seal to the  
underside of the window sash.  
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Install the top mounting rail with 3 type A  
screws on the inside of the case. Insert the  
frames for the accordion panels into the top  
mounting rail and the frame guides. Attach  
the accordion panels to the side of the case  
using 5 type A screws.  
D
Carefully insert the plastic frame guides into  
the bottom of the case on each side.  
B
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Top mounting rail  
Bottom of case  
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Frame guide  
Frame guides  
11  
Window Installation Instructions  
Prepare the Window  
Loosely attach the sill brackets to the support  
Open the window and mark the centerline of  
the window stool. Measure and mark 11″ to the  
left and right of the centerline.  
5
A
B
brackets using the 2 carriage bolts and 2  
 s
lock nuts.  
Support bracket  
Carriage  
bolt  
Lock nut  
11″  
Sill bracket  
Centerline  
OpeagIructions  
Install the Case in the Window  
Align the inside edge of the sill brackets with  
Secure the case to the window stool by  
E
using 3 type B screws.  
6
A
the 11″ mark from the centerline and attach  
them to the window sill using 2 type B screws  
on each side.  
Carefully place the case on the window stool  
aligning the center front on the bottom with  
the centerline marked on the window stool.  
Close the window making sure the window sash  
is behind the top mounting rail.  
B
laIructions  
Using the larger diameter hole in the case, attach  
C
the brackets to the case using two type D screws  
and 2 lock nuts.  
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Pull the accordion panels to each window  
sash track. Attach them on each side to the  
window sash and the window stool using  
4 type C screws.  
F
Type D screws  
with lock nuts  
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Type B screws  
Adjust the carriage bolts and the lock nuts in  
D
each support so that the case is installed with a  
slight downward tilt (about 1/4″) toward the  
outside. Tighten the bolts.  
CAUTION: DO NOT drill a hole in the base pan. The unit is  
designed to operate with approximately 1/2″ of water in the  
base pan.  
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SafeyIructions  
Install the Window Locking Bracket and the Foam Top Window Gasket  
Attach the window locking bracket with a  
type C screw.  
Cut the foam top window gasket to the window  
7
A
B
C
width.  
Stuff the foam between the glass and the  
window to prevent air and insects from getting  
into the room.  
OpeagIructions  
laIructions  
Install the Air Conditioner in the Case  
Slide the air conditioner into the case.  
Attach the front grille to the case by inserting the  
tabs on the grille into the slots on the front of the  
case. Push the grille in until it snaps into place.  
A
8
C
Reinstall the 2 screws removed earlier on each  
side of the case.  
Before installing the front grille, pull out the  
B
vent control lever located above the unit  
control knobs, as shown.  
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Guide the lever carefully  
through the grille as you  
push it in.  
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Lift the inlet grille and secure the front frame  
with a type A screw. Lower the inlet grille into  
place.  
D
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the chart below first and  
you may not need to call for service.  
SafeyIructions  
Problem  
Possible Causes  
What To Do  
Air conditioner  
does not start  
The air conditioner  
is unplugged.  
• Make sure the air conditioner plug is pushed  
completely into the outlet.  
The fuse is blown/circuit  
breaker is tripped.  
• Check the house fuse/circuit breaker box and replace  
the fuse or reset the breaker.  
Power failure.  
• If power failure occurs, turn the mode control to OFF.  
When power is restored, wait 3 minutes to restart the  
air conditioner to prevent tripping of the compressor  
overload.  
Air conditioner does  
not cool as it should  
Airflow is restricted.  
• Make sure there are no curtains, blinds or furniture  
blocking the front of the air conditioner.  
OpeagIructions  
The temp control may  
not be set high enough.  
• Turn the knob to a higher number. The highest setting  
provides maximum cooling.  
The air filter is dirty.  
• Clean the filter at least every 30 days.  
See the Operating Instructions section.  
The room may have been hot.  
Cold air is escaping.  
• When the air conditioner is first turned on you need to  
allow time for the room to cool down.  
• Check for open furnace floor registers and cold  
air returns.  
• Set the air conditioner’s vent to the closed position.  
• See “Air conditioner freezing up” below.  
Cooling coils have iced up.  
Air conditioner  
freezing up  
Ice blocks the air flow  
and stops the air conditioner  
from cooling the room.  
• Set the mode control at HIGH FAN or HIGH COOL  
with the temp at 1 or 2.  
laIructions  
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Normal Operating Sounds  
■ You may hear a pinging noise caused by water  
being picked up and thrown against the  
■ Water will collect in the base pan during  
high humidity or on rainy days. The water  
condenser on rainy days or when the humidity is  
high. This design feature helps remove moisture  
and improve efficiency.  
may overflow and drip from the outdoor side  
of the unit.  
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■ The fan may run even when the compressor  
■ You may hear the thermostat click when the  
is not.  
compressor cycles on and off.  
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SafeyIructions  
Air Conditioner Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
For The Period Of: GE Will Replace:  
One Year  
From the date of the  
original purchase  
Any part of the air conditioner which fails due to a defect in materials or workmanship.  
During this full one-year warranty, GE will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
OpeagIructions  
Five Years  
From the date of the  
original purchase  
Any part of the sealed refrigerating system (the compressor, condenser, evaporator  
and all connecting tubing) which fails due to a defect in materials or workmanship.  
During this five-year warranty, GE will also provide, free of charge, all labor and  
in-home service to replace the defective part.  
What GE Will Not Cover:  
■Service trips to your home to teach you how to use the  
product.  
■Replacement of house fuses or resetting of circuit  
breakers.  
laIructions  
■Improper installation. If you have an installation problem, ■Failure due to corrosion on models not corrosion-  
or if the air conditioner is of improper cooling capacity  
for the intended use, contact your dealer or installer. You  
are responsible for providing adequate electrical  
connecting facilities.  
protected.  
■Damage to the product caused by improper power supply  
voltage, accident, fire, floods or acts of God.  
■Incidental or consequential damage to personal property  
caused by possible defects with this air conditioner.  
■Failure of the product resulting from modifications to the  
product or due to unreasonable use including failure to  
provide reasonable and necessary maintenance.  
■In commercial locations labor necessary to move the unit  
to a location where it is accessible for service by an  
individual technician.  
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This warranty is extended to the original purchaser and any succeeding owner for products purchased for home  
use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home.  
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Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives  
you specific legal rights, and you may also have other rights which vary from state to state. To know what your  
legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.  
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Warrantor: General Electric Company. Louisville, KY 40225  
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Service Telephone Numbers.  
GE Answer Center® 800.626.2000  
The GE Answer Center® is open 24 hours a day, 7 days a week.  
SafeyIructions  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
800-TDD-GEAC (800-833-4322)  
GE offers, free of charge, a brochure to assist in planning a barrier-free kitchen for persons  
with limited mobility.  
OpeagIructions  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect and you’ll receive a  
substantial discount. GE Consumer Service will still be there after your warranty expires.  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts or accessories sent directly  
to their homes (VISA, MasterCard and Discover cards are accepted).  
laIructions  
Instructions contained in this manual cover procedures to be performed by any user. Other servicing  
generally should be referred to qualified service personnel. Caution must be exercised, since  
improper servicing may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE:  
First, contact the people who serviced your appliance.  
Next, if you are still not pleased, write all the details—including your phone number—to:  
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Manager, Customer Relations  
GE Appliances  
Appliance Park  
Louisville, KY 40225  
Finally, if your problem is still not resolved, write:  
Major Appliance Consumer Action Program  
20 North Wacker Drive  
Chicago, IL 60606  
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Printed in Korea  
16  

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