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XP-300 User's Guide
Contents
XP-300 User's Guide.................................................................................................................................. 11
Product Basics .......................................................................................................................................... 12
Setting Up the Control Panel.............................................................................................................. 12
Control Panel Buttons and Lights .................................................................................................. 12
Adjusting Control Panel Position ................................................................................................... 13
Changing LCD Screen Language.................................................................................................. 13
Selecting Wireless Network Settings From the Control Panel ....................................................... 14
Product Parts Locations ..................................................................................................................... 16
Product Parts - Top........................................................................................................................ 17
Product Parts - Inside .................................................................................................................... 19
Product Parts - Back...................................................................................................................... 20
The Power Off Timer .......................................................................................................................... 20
Changing the Power Off Timer Setting From the Control Panel .................................................... 20
Changing the Power Off Timer Setting - Windows......................................................................... 21
Changing the Power Off Timer Setting - Mac OS X ....................................................................... 22
Epson Connect Solutions for Smartphones, Tablets, and More......................................................... 23
Using Epson Email Print ............................................................................................................... 23
Using the Epson iPrint Mobile App ................................................................................................ 24
Using Google Cloud Print .............................................................................................................. 24
Loading Paper ........................................................................................................................................... 26
Loading Paper for Documents ........................................................................................................... 26
Loading Paper for Photos .................................................................................................................. 29
Loading Envelopes ............................................................................................................................ 32
Paper Loading Capacity..................................................................................................................... 35
Available EPSON Papers................................................................................................................... 35
Borderless Paper Type Compatibility ................................................................................................. 37
Paper or Media Type Settings............................................................................................................ 38
Placing Originals on the Product ............................................................................................................. 39
Placing Originals on the Scanner Glass ............................................................................................. 39
3
Copying...................................................................................................................................................... 41
Copying Documents or Photos........................................................................................................... 41
Selecting Print Settings for Copies ................................................................................................ 42
Paper Type Settings - Copying ................................................................................................. 43
Paper Size Settings - Copying .................................................................................................. 44
Copying Options ....................................................................................................................... 44
Printing From a Computer ........................................................................................................................ 46
Printing with Windows ........................................................................................................................ 46
Selecting Basic Print Settings - Windows ...................................................................................... 46
Basic Print Options - Windows.................................................................................................. 48
Selecting Advanced Print Settings - Windows............................................................................... 49
Advanced Print Quality Settings - Windows.............................................................................. 51
Advanced Print Options - Windows........................................................................................... 52
Color Management Options - Windows .................................................................................... 52
Selecting Print Layout Options - Windows..................................................................................... 53
Selecting a Printing Preset - Windows........................................................................................... 54
Printing Your Document or Photo - Windows................................................................................. 55
Checking Print Status - Windows.............................................................................................. 56
Selecting Default Print Settings - Windows.................................................................................... 57
Changing the Language of the Printer Software Screens ......................................................... 58
Changing Automatic Update Options ............................................................................................ 60
Printing with Mac OS X....................................................................................................................... 60
Selecting Basic Print Settings - Mac OS X..................................................................................... 61
Print Quality Settings - Mac OS X ............................................................................................. 64
Print Options - Mac OS X.......................................................................................................... 65
Selecting Page Setup Settings - Mac OS X................................................................................... 65
Selecting Print Layout Options - Mac OS X ................................................................................... 66
Managing Color - Mac OS X.......................................................................................................... 67
Color Matching and Color Options - Mac OS X......................................................................... 68
Selecting Printing Preferences - Mac OS X ................................................................................... 69
Printing Preferences - Mac OS X .............................................................................................. 69
Printing Your Document or Photo - Mac OS X............................................................................... 70
Checking Print Status - Mac OS X ............................................................................................ 71
4
Cancelling Printing Using a Product Button........................................................................................ 71
Scanning .................................................................................................................................................... 72
Starting a Scan................................................................................................................................... 72
Starting a Scan Using the Product Control Panel .......................................................................... 72
Changing Default Scan Button Settings.................................................................................... 74
Starting a Scan Using the Epson Scan Icon .................................................................................. 74
Starting a Scan from a Scanning Program..................................................................................... 76
Selecting Epson Scan Settings .......................................................................................................... 78
Scan Modes................................................................................................................................... 78
Selecting the Scan Mode............................................................................................................... 78
Scanning in Full Auto Mode........................................................................................................... 79
Available Image Adjustments - Full Auto Mode......................................................................... 82
Scanning in Home Mode ............................................................................................................... 82
Selecting a Scan Area - Home Mode ........................................................................................ 85
Available Image Adjustments - Home Mode ............................................................................. 88
Selecting a Scan Size - Home Mode......................................................................................... 89
Scanning in Office Mode................................................................................................................ 91
Selecting a Scan Area - Office Mode ........................................................................................ 93
Available Image Adjustments - Office Mode ............................................................................. 95
Scanning in Professional Mode ..................................................................................................... 96
Available Image Types - Professional Mode............................................................................. 99
Selecting a Scan Area - Professional Mode.............................................................................. 99
Available Image Adjustments - Professional Mode................................................................. 102
Selecting a Scan Size - Professional Mode............................................................................. 104
Image Preview Guidelines........................................................................................................... 107
Scan Resolution Guidelines ........................................................................................................ 107
Selecting Scan File Settings........................................................................................................ 108
Available Scanned File Types and Optional Settings.............................................................. 109
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture ....................................................... 110
Available Scan Settings - Mac OS X Image Capture ................................................................... 112
Scanning Special Projects................................................................................................................ 112
Scanning to a PDF File................................................................................................................ 112
Restoring Photo Colors as You Scan .......................................................................................... 115
5
Using Memory Cards With Your Product .............................................................................................. 117
Inserting a Memory Card.................................................................................................................. 117
Memory Card Types.................................................................................................................... 118
Memory Card File Specifications................................................................................................. 119
Removing a Memory Card........................................................................................................... 119
Printing from a Memory Card ........................................................................................................... 120
Viewing and Printing Photos........................................................................................................ 120
Viewing and Printing Individual Photos ................................................................................... 120
Selecting Print Settings for Photos Displayed on the LCD Screen.......................................... 122
Print Setting Options - Photo Mode......................................................................................... 123
Transferring Photos on a Memory Card ........................................................................................... 123
Setting Up File Sharing for Photo Transfers From Your Computer.............................................. 123
Transferring Photos from a Memory Card to Your Computer ...................................................... 124
Replacing Ink Cartridges ........................................................................................................................ 125
Check Cartridge Status .................................................................................................................... 125
Checking Cartridge Status on the LCD Screen............................................................................ 125
Checking Cartridge Status with Windows.................................................................................... 127
Checking Cartridge Status with Mac OS X .................................................................................. 130
Purchase Epson Ink Cartridges........................................................................................................ 132
Ink Cartridge Part Numbers......................................................................................................... 132
Removing and Installing Ink Cartridges............................................................................................ 133
Replacing Ink Cartridges Using a Computer Utility........................................................................... 137
Printing With Black Ink and Expended Color Cartridges................................................................... 138
Printing With Expended Color Cartridges - Windows................................................................... 139
Printing With Expended Color Cartridges - Mac OS X................................................................. 139
Conserving Low Black Ink with Windows ......................................................................................... 140
Adjusting Print Quality............................................................................................................................ 142
Print Head Maintenance................................................................................................................... 142
Print Head Nozzle Check............................................................................................................. 142
Checking the Nozzles Using the Product Control Panel ......................................................... 142
Checking the Nozzles Using a Computer Utility...................................................................... 144
Print Head Cleaning .................................................................................................................... 146
Cleaning the Print Head Using the Product Control Panel ...................................................... 147
6
Cleaning the Print Head Using a Computer Utility................................................................... 148
Print Head Alignment ....................................................................................................................... 150
Aligning the Print Head Using the Product Control Panel ............................................................ 151
Aligning the Print Head Using a Computer Utility......................................................................... 153
Cleaning the Paper Path .................................................................................................................. 154
Cleaning and Transporting Your Product ............................................................................................. 156
Cleaning Your Product ..................................................................................................................... 156
Transporting Your Product ............................................................................................................... 156
Solving Problems.................................................................................................................................... 159
Checking for Software Updates........................................................................................................ 159
Product Status Messages ................................................................................................................ 160
Running a Product Check ................................................................................................................ 161
Resetting Control Panel Defaults ..................................................................................................... 163
Solving Setup Problems................................................................................................................... 164
Noise After Ink Installation........................................................................................................... 164
Software Installation Problems.................................................................................................... 165
Control Panel Setup Problems .................................................................................................... 165
Solving Network Problems ............................................................................................................... 165
Product Cannot Connect to a Wireless Router or Access Point .................................................. 166
Network Software Cannot Find Product on a Network................................................................. 167
Product Does Not Appear in Mac OS X Printer Window.............................................................. 167
Cannot Print Over a Network....................................................................................................... 167
Cannot Scan Over a Network ...................................................................................................... 168
Printing a Network Status Sheet.................................................................................................. 169
Solving Copying Problems ............................................................................................................... 170
Product Makes Noise, But Nothing Copies.................................................................................. 170
Product Makes Noise When It Sits for a While............................................................................. 171
Solving Paper Problems................................................................................................................... 171
Paper Feeding Problems............................................................................................................. 171
Paper Jam Problems................................................................................................................... 172
Paper Ejection Problems............................................................................................................. 173
Solving Problems Printing from a Computer..................................................................................... 173
Nothing Prints.............................................................................................................................. 174
7
Product Icon Does Not Appear in Windows Taskbar................................................................... 175
Error After Cartridge Replacement .............................................................................................. 175
Printing is Slow............................................................................................................................ 176
Solving Page Layout and Content Problems.................................................................................... 177
Inverted Image............................................................................................................................. 177
Too Many Copies Print ................................................................................................................ 177
Blank Pages Print........................................................................................................................ 178
Incorrect Margins on Printout....................................................................................................... 178
Border Appears on Borderless Prints .......................................................................................... 179
Incorrect Characters Print............................................................................................................ 179
Incorrect Image Size or Position.................................................................................................. 180
Slanted Printout........................................................................................................................... 181
Solving Print Quality Problems......................................................................................................... 181
White or Dark Lines in Printout .................................................................................................... 181
Blurry or Smeared Printout .......................................................................................................... 182
Faint Printout or Printout Has Gaps............................................................................................. 183
Grainy Printout............................................................................................................................. 184
Incorrect Colors ........................................................................................................................... 184
Solving Scanning Problems ............................................................................................................. 185
Scanning Software Does Not Operate Correctly ......................................................................... 185
Cannot Start Epson Scan ............................................................................................................ 186
Solving Scanned Image Quality Problems ....................................................................................... 187
Image Consists of a Few Dots Only............................................................................................. 187
Line of Dots Appears in All Scanned Images............................................................................... 188
Straight Lines in an Image Appear Crooked ................................................................................ 188
Image is Distorted or Blurry ......................................................................................................... 188
Image Colors are Patchy at the Edges ........................................................................................ 189
Image is Too Dark ....................................................................................................................... 189
Back of Original Image Appears in Scanned Image .................................................................... 189
Ripple Patterns Appear in an Image............................................................................................ 189
Image is Scanned Upside-Down ................................................................................................. 190
Scanned Image Colors Do Not Match Original Colors................................................................. 190
Scan Area is Not Adjustable in Thumbnail Preview..................................................................... 190
8
Scanned Image Edges are Cropped ........................................................................................... 191
Solving Memory Card Problems....................................................................................................... 191
Memory Card Does Not Fit Into a Slot ......................................................................................... 191
Cannot View or Print Photos from a Memory Card ...................................................................... 192
Cannot Transfer Photos To or From a Memory Card................................................................... 192
When to Uninstall Your Product Software ........................................................................................ 193
Uninstalling Product Software - Windows.................................................................................... 193
Uninstalling Product Software - Mac OS X .................................................................................. 194
Where to Get Help............................................................................................................................ 195
Technical Specifications ........................................................................................................................ 196
Windows System Requirements ...................................................................................................... 196
Mac System Requirements .............................................................................................................. 197
Printing Specifications...................................................................................................................... 197
Scanning Specifications ................................................................................................................... 197
Paper Specifications ........................................................................................................................ 198
Printable Area Specifications ........................................................................................................... 199
Ink Cartridge Specifications.............................................................................................................. 200
Memory Card Specifications ............................................................................................................ 201
Dimension Specifications ................................................................................................................. 202
Electrical Specifications ................................................................................................................... 203
Environmental Specifications ........................................................................................................... 203
Interface Specifications .................................................................................................................... 204
Network Interface Specifications...................................................................................................... 204
Safety and Approvals Specifications ................................................................................................ 204
Notices ..................................................................................................................................................... 206
FCC Compliance Statement............................................................................................................. 206
Software Notices .............................................................................................................................. 207
Trademarks...................................................................................................................................... 210
Copyright Notice............................................................................................................................... 211
libTIFF Software Acknowledgment.............................................................................................. 211
A Note Concerning Responsible Use of Copyrighted Materials................................................... 212
Default Delay Times for Power Management for Epson Products............................................... 212
Copyright Attribution.................................................................................................................... 212
9
XP-300 User's Guide
Welcome to the XP-300 User's Guide.
11
Product Basics
See these sections to learn about the basic features of your product.
Setting Up the Control Panel
Product Parts Locations
The Power Off Timer
Epson Connect Solutions for Smartphones, Tablets, and More
Setting Up the Control Panel
See these sections to set up the control panel for use.
Control Panel Buttons and Lights
Adjusting Control Panel Position
Changing LCD Screen Language
Selecting Wireless Network Settings From the Control Panel
Parent topic: Product Basics
Control Panel Buttons and Lights
1
2
3
4
5
The power button and the power light
The WiFi light
The
home button
The LCD screen
The arrow buttons and the OK button
12
6
7
The start button
The stop button
Parent topic: Setting Up the Control Panel
Adjusting Control Panel Position
You can adjust the position of the control panel to make it easier to use.
• To raise the control panel, lift it up from the bottom.
• To lower the control panel, squeeze the release bar and gently push the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage
your product.
Parent topic: Setting Up the Control Panel
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Press the arrow buttons to select Printer Setup and press the OK button.
You see this screen:
13
4. Press the OK button.
5. Press the arrow buttons to select a language and press the OK button.
6. Press the
home button to exit.
Parent topic: Setting Up the Control Panel
Selecting Wireless Network Settings From the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software from the product CD. The installer program guides you through network setup.
Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
1. Press the
home button, if necessary.
2. Press the arrow buttons to select Wi-Fi Setup and press the OK button.
You see this screen:
14
3. Press the arrow buttons to select Wi-Fi Setup Wizard and press the OK button.
4. Press the arrow buttons to select the name of your wireless network and press the OK button. If you
don't see your wireless network's name, you can enter it manually.
Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.
Enter your network name as described in the next step.
5. Enter your wireless password (or network name and then password).
• Press the up and down arrow buttons to scroll through characters. Then press the right arrow
button to move to the next character.
15
• To switch between ABC (uppercase), abc (lowercase), or 123 (numbers and symbols), press the
home button.
• To delete characters, press the left arrow.
• When you finish entering characters, press the OK button.
6. If you want to print a network setup report, press the start button. (Otherwise, press the
button.)
stop
7. Press the
home button to exit.
The WiFi light should now be on, but not flashing.
Note: If the WiFi light is off, you may have selected the wrong network name or entered the
password incorrectly. Repeat these steps to try again.
Parent topic: Setting Up the Control Panel
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Top
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
16
Product Parts - Top
1
2
3
4
5
6
Sheet feeder
Paper support
Output tray
Paper stopper
Feeder guard
Edge guide
17
1
2
3
4
5
6
Document cover
Scanner glass
Control panel
Release bar (beneath)
Memory card slot
Memory card access light
Parent topic: Product Parts Locations
18
Product Parts - Inside
1
2
Scanner unit
Ink cartridge holder in home position
Parent topic: Product Parts Locations
19
Product Parts - Back
1
2
AC inlet
USB port
Parent topic: Product Parts Locations
The Power Off Timer
The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can
adjust the time period before power off, but increasing the time reduces the product's energy efficiency.
Changing the Power Off Timer Setting From the Control Panel
Changing the Power Off Timer Setting - Windows
Changing the Power Off Timer Setting - Mac OS X
Parent topic: Product Basics
Changing the Power Off Timer Setting From the Control Panel
You can use the product's control panel to change the time period before the printer turns off
automatically.
1. Press the
home button, if necessary.
2. Press the left or right arrow buttons to select Setup and press the OK button.
20
3. Press the left or right arrow buttons to select Printer Setup and press the OK button.
4. Press left or right arrow buttons to select Power Off Timer and press the OK button.
You see this screen:
5. Press the up or down arrow buttons to select the length of time after which you want the product to
automatically turn off when it is not in use. Then press the OK button.
6. Press the
home button to exit.
Parent topic: The Power Off Timer
Changing the Power Off Timer Setting - Windows
You can use the printer software to change the time period before the printer turns off automatically.
1. Right-click the product icon in the Windows taskbar and select Printer Settings.
2. Click the Maintenance tab and select Printer and Option Information.
You see this window:
21
3. In the drop-down menu, select the length of time after which you want the product to automatically
turn off when it is not in use.
4. Click Send.
5. When you see the time you selected listed as the Current Printer Setting, click OK.
Parent topic: The Power Off Timer
Changing the Power Off Timer Setting - Mac OS X
You can use the printer software to change the time period before the printer turns off automatically.
1. Do one of the following:
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
2. Select Printer Settings.
You see this window:
22
3. Select the length of time after which you want the product to automatically turn off when it is not in
use as the Power Off Timer setting.
4. Click Apply.
5. Close the Printer Settings window.
Parent topic: The Power Off Timer
Epson Connect Solutions for Smartphones, Tablets, and More
You can print documents, photos, emails, and web pages from your home, office, or even across the
globe. You can use your smartphone, tablet, or computer. Epson offers two solutions to print and scan
from anywhere: Epson Email Print and the Epson iPrint Mobile App.
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Google Cloud Print
Parent topic: Product Basics
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo and send an email to your product.
23
1. Set up your product for network printing as described on the Start Here sheet.
2. If you did not already set up Email Print when you installed your product software, visit
www.epson.com/connect to learn more about Email Print, check compatibility, and get detailed
setup instructions.
3. Send an email with attachments to your product's Email Print address.
Note: Both the email and any attachments print by default. You can change these printing options by
logging into your Epson Connect account.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print to nearby Epson networked products. The Epson iPrint
Mobile App lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless
network. You can even scan and save a file on your device, send it as an email, or upload it to an online
service such as Box, Dropbox, EverNote, or Google Docs.
1. Set up your product for network printing as described on the Start Here sheet.
mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network that your product is using.
5. Print from your mobile device to your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Using Google Cloud Print
With a Google Account, you can print from your Apple or Android device to your Epson wireless product.
You can also print from Chromebooks and the Google Chrome browser without drivers or cables.
If you are setting up your product for the first time, set up your Epson product for wireless printing as
described on the Start Here sheet.
Note: Make sure your Epson printer and computer are connected to the same network before starting
the Google Cloud Print setup.
If your product is already on your wireless network, follow these steps:
24
1. Connect your device to the same wireless network that your Epson product is using.
2. Print a network status sheet.
3. Locate your product's IP address on the network status sheet.
4. Enter the IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen
instructions to update your product.
6. Click Register.
7. Select the check box to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
25
Loading Paper
Before you print, load paper for the type of printing you will do.
Loading Paper for Documents
Loading Paper for Photos
Loading Envelopes
Paper Loading Capacity
Available EPSON Papers
Borderless Paper Type Compatibility
Paper or Media Type Settings
Loading Paper for Documents
You can print documents on a variety of paper types and sizes.
1. Flip the feeder guard forward.
2. Pull up the paper support and its extension.
26
3. Pull out the output tray and open the paper stopper on the end.
Note: If you print on legal-size or longer paper, leave the paper stopper closed.
4. Slide the edge guide left.
27
5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are
inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
6. Slide the edge guide against the paper, but not too tightly.
7. Flip the feeder guard back.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
28
• Load paper short edge first, no matter which way your document faces.
• Load letterhead or pre-printed paper top edge first.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Loading Paper for Photos
You can print photos on a variety of paper types and sizes.
1. Flip the feeder guard forward.
2. Pull up the paper support and its extension.
29
3. Pull out the output tray and open the paper stopper on the end.
4. Slide the edge guide left.
30
5. Insert paper, glossy or printable side up and short edge first, against the right side. If you are
inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
6. Slide the edge guide against the paper, but not too tightly.
7. Flip the feeder guard back.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
31
• Load paper short edge first, no matter which way your photo faces.
• Do not load paper above the arrow mark inside the edge guide.
• Check the paper package for any additional loading instructions.
Parent topic: Loading Paper
Related references
Paper Loading Capacity
Loading Envelopes
You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]).
1. Flip the feeder guard forward.
2. Pull up the paper support and its extension.
32
3. Pull out the output tray and open the paper stopper on the end.
4. Slide the edge guide left.
33
5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left.
6. Slide the edge guide against the envelopes, but not too tightly.
7. Flip the feeder guard back.
Note: If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load
one envelope at a time.
Parent topic: Loading Paper
34
Paper Loading Capacity
Paper type
Load up to this many sheets
Plain paper - Letter (8.5 × 11 inches
Approximately 100 sheets*
[216 × 279 mm])**
Epson Bright White Paper
80 sheets
20 sheets
Epson Presentation Paper Matte
Epson Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Plain paper - Legal (8.5 × 14 inches
[216 × 357 mm])
1 sheet
Epson Premium Presentation Paper Matte
Epson Ultra Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Epson Brochure & Flyer Paper Matte Double-sided
Epson Photo Quality Self-adhesive Sheets
Epson Iron-on Cool Peel Transfer paper
* Based on 20-lb (75-g/m²) paper weight. Do not load paper above the arrow mark inside the edge guide.
** For two-sided printing, load up to 30 sheets.
Parent topic: Loading Paper
Available EPSON Papers
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3
authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
35
Paper Type
Size
Part number
Sheet count
Epson Bright White Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
S041586
500
Epson Photo Paper Glossy
4 × 6 inches (102 × 152 mm)
S041809
S042038
S041141
S041649
S041271
S041808
S041727
S041464
50
100
20
Letter (8.5 × 11 inches
[216 × 279 mm])
50
100
40
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
100
20
8 × 10 inches (203 × 254 mm) S041465
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
S042181
S042174
S041945
25
50
Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm)
Glossy
60
100
20
5 × 7 inches (127 × 178 mm)
8 × 10 inches (203 × 254 mm) S041946
20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
S041982
S041331
25
50
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches (102 × 152 mm)
40
Letter (8.5 × 11 inches
[216 × 279 mm])
20
Epson Presentation Paper Matte
Letter (8.5 × 11 inches
[216 × 279 mm])
S041062
S041067
100
100
Legal (8.5 × 14 inches
[216 × 357 mm])
36
Paper Type
Size
Part number
Sheet count
Epson Premium Presentation
Paper Matte
8 × 10 inches (203 × 254 mm) S041467
50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
S041568
50
100
50
Epson Premium Presentation
Paper Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
Epson Ultra Premium Presentation Letter (8.5 × 11 inches
S041341
S042384
S041106
S041153
50
Paper Matte
[216 × 279 mm])
Epson Brochure & Flyer Paper
Matte Double-sided
Letter (8.5 × 11 inches
[216 × 279 mm])
150
10
Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches
Sheets [210 × 297 mm])
Epson Iron-on Cool Peel Transfer Letter (8.5 × 11 inches
10
paper
[216 × 279 mm])
Parent topic: Loading Paper
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
• Epson Premium Photo Paper Glossy
• Epson Ultra Premium Photo Paper Glossy
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
Borderless Paper Sizes
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
A4 (8.3 × 11.7 inches [210 × 297 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Parent topic: Loading Paper
37
Paper or Media Type Settings
For this paper
Select this paper Type or Media Type setting
Plain paper
Plain Paper/Bright White Paper
Epson Bright White Paper
Epson Presentation Paper Matte
Epson Iron-on Cool Peel Transfer paper
Epson Photo Quality Self-adhesive Sheets
Epson Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy
Epson Photo Paper Glossy
Ultra Premium Photo Paper Glossy
Premium Photo Paper Glossy
Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Premium Presentation Paper Matte
Premium Photo Paper Semi-Gloss
Premium Presentation Paper Matte
Epson Premium Presentation Paper Matte Double-
sided
Epson Ultra Premium Presentation Paper Matte
Epson Brochure & Flyer Paper Matte Double-sided
Envelopes
Envelope
Parent topic: Loading Paper
38
Placing Originals on the Product
Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid
damaging it.
Placing Originals on the Scanner Glass
Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or
A4 (8.3 × 11.7 inches [210 × 297 mm]).
1. Open the document cover.
2. Place your original facedown on the scanner glass with the top facing as shown. Slide the original to
the edges of the indicated corner.
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Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8
inch (20 mm) away from each other.
3. Close the document cover gently to keep your original in place.
Parent topic: Placing Originals on the Product
Related topics
Copying
Scanning
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Copying
See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos
Copying Documents or Photos
You can copy color or black-and-white documents or photos onto various sizes and types of paper,
including Epson special papers.
1. Place your original document or photo on the product.
2. Load the paper you want to print on in the product.
3. Press the
home button, if necessary.
4. Press the arrow buttons to select Copy and press the OK button.
You see this screen:
5. To print more than one copy, press the up and down arrow buttons to select the number (up to 99).
6. Press the left and right arrow buttons to select one of the following:
• Color: for color copies
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• B&W: for black-and-white copies
7. To view the print settings for the copies, press the OK button.
You see the current settings:
8. To change the print settings, press the down arrow button and select the necessary settings.
9. When you are ready to copy, press the start button.
Note: To cancel copying, press the stop button.
Selecting Print Settings for Copies
Parent topic: Copying
Related topics
Placing Originals on the Product
Loading Paper
Selecting Print Settings for Copies
You can change the settings used for printing copies.
1. Press the arrow button shown on the screen displaying the current print settings.
You see this screen:
42
2. Do the following as necessary to select settings:
• To change the selected option for the current print setting, press the left or right arrow button and
select the option you want.
• To select a different print setting, press the up or down arrow button, select the setting you want,
and press the left or right arrow button to select the option you want for the setting.
3. When you finish selecting settings, press the OK button.
Paper Type Settings - Copying
Paper Size Settings - Copying
Copying Options
Parent topic: Copying Documents or Photos
Paper Type Settings - Copying
Select a Paper Type setting that matches the paper you loaded.
Paper type loaded
Paper Type setting
Plain Paper
Plain paper
Epson Bright White Paper
Epson Presentation Paper Matte
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Paper type loaded
Paper Type setting
Epson Premium Presentation Paper Matte
Epson Premium Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss
Epson Ultra Premium Photo Paper Glossy
Photo Paper
Parent topic: Selecting Print Settings for Copies
Paper Size Settings - Copying
Select the Paper Size setting that matches the paper you loaded.
Note: You can copy on these paper sizes.
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• Letter (8.5 × 11 inches [216 × 279 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
Parent topic: Selecting Print Settings for Copies
Copying Options
Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copying option Available settings
Description
Layout
Borderless
Expands the image to the edge of the paper (slight cropping
may occur)
With Border
Leaves a small margin around the image
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Copying option Available settings
Reduce/Enlarge Actual Size
Description
Copies at 100% size, unless you select a different
percentage as the Custom Size setting
Auto Fit
Custom
Automatically sizes the image to fit the selected paper size
setting
Automatically sizes the image by the percentage you select
as the Custom Size setting
Custom Size
Paper Type
25% to 400%
Sizes the copy at the selected percentage, unless you select
Auto Fit as the Reduce/Enlarge setting
Plain Paper
Photo Paper
Standard Quality
Draft
Adjusts printer settings for the selected paper type
Quality
Density
Provides good quality for most copies
Provides lower quality for draft copies
Adjusts the lightness or darkness of copies
Various levels
Parent topic: Selecting Print Settings for Copies
45
Printing From a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing with Mac OS X
Cancelling Printing Using a Product Button
Related tasks
Checking for Software Updates
Printing with Windows
You can print with your product using any Windows printing program, as described in these sections.
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting a Printing Preset - Windows
Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options
Parent topic: Printing From a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
4. Select the Quality Option setting that matches your print content and the print quality you want to
use.
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5. Select the type of paper you loaded as the Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
6. Select the size of the paper you loaded as the Size setting.
Note: You can also select the User Defined setting to create a custom paper size.
7. Select one of the border options:
• If you are printing a borderless photo, select Borderless.
Note: You must select a compatible borderless paper type and size to print without borders.
Check the borderless paper compatibility list for details.
• If you are printing a document or a photo with borders, select Borders.
8. Select the orientation of your document or photo as shown in the printer settings window.
Note: If you are printing an envelope, select Landscape.
9. Select any of the available print options.
Note: If you need to access the Epson product support website, click the Online Support button.
Basic Print Options - Windows
Parent topic: Printing with Windows
Related references
Borderless Paper Type Compatibility
Paper or Media Type Settings
Related tasks
Printing Your Document or Photo - Windows
Basic Print Options - Windows
You can select any of the basic print options to customize your print. Some options may be pre-selected
or unavailable, depending on other settings you have chosen.
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Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Fix Red-Eye
Reduces or removes red-eye in photos.
Reverse Order
Prints multi-page print jobs last page first.
Print Preview
Displays a preview of your printout before printing.
Black/Grayscale
Prints text and graphics in black or shades of gray.
Quiet Mode
Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or
Media Type setting.
Parent topic: Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Select print settings on the Advanced tab to customize the quality and color settings for your printout,
and save your own printing presets.
1. Click the Advanced tab.
You see the advanced print settings:
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2. Select the Paper & Quality Options settings for your printout:
• Select the type of paper you loaded.
Note: Check the paper type settings list for details.
• Select the print quality setting you want to use.
Note: Check the print quality setting list for details.
• Select the size of the paper you loaded.
• Select Borderless to print a borderless photo, or Borders to print a document or a photo with
borders.
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Note: You must select a compatible borderless paper type and size to print without borders.
Check the borderless paper compatibility list for details.
3. Select Portrait or Landscape as the orientation of your document or photo.
Note: If you are printing an envelope, select Landscape.
4. Select any of the available advanced print options.
5. Select any of the available color management options, or turn off color management.
Advanced Print Quality Settings - Windows
Advanced Print Options - Windows
Color Management Options - Windows
Parent topic: Printing with Windows
Related references
Borderless Paper Type Compatibility
Paper or Media Type Settings
Related tasks
Printing Your Document or Photo - Windows
Advanced Print Quality Settings - Windows
You can select any of the print quality settings to fine-tune the quality of your print. Some settings may
be unavailable, depending on the paper type and border setting you have chosen.
Fast Economy
For the fastest printing with draft quality.
Economy
For fast printing with reduced quality.
Normal
For everyday text and image printing.
Fine
For text and graphics with good quality and print speed.
Super Fine
For text and graphics with high print quality.
Photo
For photos and graphics with good quality and print speed.
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Best Photo
For photos and graphics with high print quality.
Photo RPM
For the best print quality, but the slowest print speed.
Parent topic: Selecting Advanced Print Settings - Windows
Advanced Print Options - Windows
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Fix Red-Eye
Reduces or removes red-eye in photos.
High Speed
Speeds up printing, but may reduce print quality.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Print Preview
Displays a preview of your printout before printing.
Black/Grayscale
Prints text and graphics in black or shades of gray.
Parent topic: Selecting Advanced Print Settings - Windows
Color Management Options - Windows
You can adjust the Color Management settings on the Advanced tab to fine-tune the colors in your
printout, or turn off color management in your printer software.
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
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ICM
Lets you turn off color management in your printer software using the Off (No Color Adjustment)
option. You can then manage color using only your application software.
Parent topic: Selecting Advanced Print Settings - Windows
Selecting Print Layout Options - Windows
You can select a variety of sizing and layout options for your document or photo on the Page Layout tab.
• To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select sizing options.
• To print on both sides of your paper, select the 2-sided printing options.
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• To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
the Multi-Page checkbox and select the options you want.
• To print multiple copies and arrange their print order, select the Copies options.
• To control printing at the edges of borderless images, select a Borderless option:
• To adjust the automatic settings, select Auto Expand as the Enlargement Method setting, then
adjust the Expansion slider (if necessary) to control the amount of image expansion.
Note: If you select the Min option for the Expansion setting, you may see white borders on your
printed photo.
• To print the borderless image at its actual size without scaling, select Retain Size as the
Enlargement Method setting.
• To add a watermark to your printout, select Watermark settings.
• To rotate or flip the printed image, select the Rotate 180° or Mirror Image checkboxes.
Parent topic: Printing with Windows
Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset.
Note: You can create your own preset by clicking the Save Settings button on the Advanced tab.
1. Click the Shortcuts tab.
You see the available Printing Presets options:
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2. Place your cursor over a Printing Presets option to view its list of settings.
3. Use any of the available options on the screen to control your printing presets.
4. To choose an option for printing, select it.
5. Click OK.
Parent topic: Printing with Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
You see your application's Print window, such as this one:
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2. Click OK or Print to start printing.
Checking Print Status - Windows
Parent topic: Printing with Windows
Checking Print Status - Windows
During printing, you see this window showing the progress of your print job. It allows you to control
printing and check ink cartridge status.
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• To cancel printing, click Stop.
• To see print jobs lined up for printing, click Print Queue.
• To check ink status, click Check Ink Levels.
Parent topic: Printing Your Document or Photo - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window:
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3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
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You see the printer settings window.
3. Click the Maintenance tab.
You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
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Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Right-click the product icon in the Windows taskbar.
2. Select Software Update Settings.
You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Related tasks
Checking for Software Updates
Printing with Mac OS X
You can print with your product using any Mac OS X printing program, as described in these sections.
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Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Print Layout Options - Mac OS X
Managing Color - Mac OS X
Selecting Printing Preferences - Mac OS X
Printing Your Document or Photo - Mac OS X
Parent topic: Printing From a Computer
Selecting Basic Print Settings - Mac OS X
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
You see the expanded printer settings window for your product:
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Note: The print window may look different, depending on the version of Mac OS X and the
application you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
62
7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings from the pop-up menu.
You see these settings:
63
9. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
10. Select the Print Quality setting you want to use.
11. Select any of the available print options.
Print Quality Settings - Mac OS X
Print Options - Mac OS X
Parent topic: Printing with Mac OS X
Related references
Paper or Media Type Settings
Related tasks
Selecting Page Setup Settings - Mac OS X
Printing Your Document or Photo - Mac OS X
Print Quality Settings - Mac OS X
You can select any of the print quality settings to fine-tune the quality of your print. Some settings may
be unavailable, depending on the paper type and border setting you have chosen.
Fast Economy
For the fastest printing with draft quality.
Economy
For fast printing with reduced quality.
Normal
For everyday text and image printing.
Fine
For text and graphics with good quality and print speed.
Super Fine
For text and graphics with high print quality.
Photo
For photos and graphics with good quality and print speed.
Best Photo
For photos and graphics with high print quality.
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Photo RPM
For the best print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - Mac OS X
Print Options - Mac OS X
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Expansion
If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.
Grayscale
Prints text and graphics in black or shades of gray.
Mirror Image
Lets you flip the printed image horizontally.
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.
Parent topic: Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
65
1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless
photo, select the Borderless checkbox or a paper size with a Borderless option. You can also
select a custom setting to create a custom paper size.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the
icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing with Mac OS X
Related references
Borderless Paper Type Compatibility
Selecting Print Layout Options - Mac OS X
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu on the print window.
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• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing with Mac OS X
Managing Color - Mac OS X
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
3. Select Color Options from the pop-up menu in the print window.
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Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - Mac OS X
Parent topic: Printing with Mac OS X
Color Matching and Color Options - Mac OS X
You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software, or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness, Contrast, Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-
eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
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Parent topic: Managing Color - Mac OS X
Selecting Printing Preferences - Mac OS X
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax or Print & Scan, select your product, and select Options & Supplies.
3. Select Driver.
You see this screen:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - Mac OS X
Parent topic: Printing with Mac OS X
Printing Preferences - Mac OS X
You can select from these settings on the Driver tab.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
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Quiet Mode
Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or
Media Type setting.
Permit temporary black printing
Allows you to print using black ink when a color ink cartridge is expended.
High Speed Printing
Speeds up printing, but may reduce print quality.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software when ink is
low.
Parent topic: Selecting Printing Preferences - Mac OS X
Printing Your Document or Photo - Mac OS X
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
Checking Print Status - Mac OS X
Parent topic: Printing with Mac OS X
70
Checking Print Status - Mac OS X
During printing, you can view the progress of your print job, control printing, and check ink cartridge
status.
1. Click the printer icon when it appears in the Dock.
You see the print status window:
2. Select the following options as necessary:
• To cancel printing, click the print job and click Delete.
• To pause a print job, click the print job and click Hold. To resume a print job, click the print job
marked "Hold" and click Resume.
• To pause printing for all queued print jobs, click Pause Printer.
• To check ink status, click Supply Levels.
Parent topic: Printing Your Document or Photo - Mac OS X
Cancelling Printing Using a Product Button
If you need to cancel printing, press the stop button on your product.
Parent topic: Printing From a Computer
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Scanning
You can scan original documents or photos and save them as digital files.
Starting a Scan
Selecting Epson Scan Settings
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Scanning Special Projects
Starting a Scan
After placing your original documents or photos on your product for scanning, start scanning using one of
these methods.
Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan Icon
Starting a Scan from a Scanning Program
Parent topic: Scanning
Starting a Scan Using the Product Control Panel
You can scan an image to your computer using your product's control panel buttons.
Your product automatically selects suitable default scan settings, but you can view or change them as
necessary.
1. Make sure you installed the product software and connected the product to your computer or
network.
Note: With Mac OS X 10.6/10.7/10.8, you must connect your product with a USB cable to scan
using the buttons.
2. Press the
home button, if necessary.
3. Press the arrow buttons to select Scan and press the OK button.
The scan options are displayed:
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4. Press the arrow buttons to select a scan option and press the OK button.
• To PC saves your scan file directly to your computer or as an image capture in Mac OS X
10.6/10.7.
• To PC (PDF) saves your scan as a PDF file to your computer or as an image capture in Mac OS X
10.6/10.7.
• To PC (Email) scans your original and attaches it to a message in your e-mail program. You can
select the e-mail program you want to use and resize your image, if necessary, from an option
screen on your computer.
Note: This works with MAPI-type email such as Microsoft Outlook, Windows Live Mail, Mac Mail,
and Entourage, but not web-based email such as Gmail.
• To PC (WSD) lets you manage network scanning in Windows 7 or Windows Vista (English only).
Note: To use this feature, you must first set up WSD (Web Services for Devices) on the computer
you want to scan to.
5. Press the arrow buttons to select how you connected your product to your computer:
• If your product is connected directly to your computer with a USB cable, select USB Connection.
• If your product is connected to your computer over a network, select the computer name from the
list.
6. Press the start button to start scanning.
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Changing Default Scan Button Settings
Parent topic: Starting a Scan
Changing Default Scan Button Settings
You can view or change the default scan settings your product uses when you scan to your computer
using the product buttons. You do this using the Event Manager program.
1. Do one of the following to open Event Manager:
• Windows 8: Navigate to the Start screen and select Event Manager.
• Windows (other versions): Click
> Event Manager.
or Start > All Programs or Programs > EPSON Software
• Mac OS X: Open the Applications folder, click Epson Software, and click Event Manager.
2. Open the Scanner (Windows) or Select Scanner (Mac OS X) drop-down list and select your
product, if necessary.
3. Click Make Job Settings.
4. Open the Edit Job Settings drop-down list and select the scan button settings you want to view or
change.
5. Change the settings as necessary.
6. Click OK.
7. Click Close to close the Event Manager window.
Parent topic: Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan Icon
You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a
file.
• Windows: Double-click the EPSON Scan icon on your computer desktop.
• Mac OS X: Open the Applications folder, open the Epson Software folder, and double-click the
EPSON Scan icon.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
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You see an Epson Scan window like this:
Parent topic: Starting a Scan
Related tasks
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
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Related topics
Selecting Epson Scan Settings
Starting a Scan from a Scanning Program
You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned
image in the program.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
1. Open your scanning program and select its scanning option. (See your scanning program help for
instructions.)
2. Select your product.
Note: In certain programs, you may need to select your product as the "source" first. If you see a
Select Source option, choose it and select your product. With Windows, do not select a WIA option
for your product; it will not work correctly.
You see an Epson Scan window like this:
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Parent topic: Starting a Scan
Related tasks
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Related topics
Selecting Epson Scan Settings
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Selecting Epson Scan Settings
After starting Epson Scan, you can select settings in various modes to customize your scan.
Scan Modes
Selecting the Scan Mode
Scanning in Full Auto Mode
Scanning in Home Mode
Scanning in Office Mode
Scanning in Professional Mode
Image Preview Guidelines
Scan Resolution Guidelines
Selecting Scan File Settings
Parent topic: Scanning
Scan Modes
Epson Scan provides a choice of scan modes with different levels of control over your settings.
Full Auto Mode
This mode automatically detects the type of content you are scanning, selects settings for it, and
saves your scanned image. You can also select various image adjustment options.
Home Mode
You can select setting groups based on the type of content you are scanning. You can also select
various image adjustment options, and preview and size your scanned image.
Office Mode
You can quickly scan text documents and adjust them on a preview screen. You can also select
various image adjustment options and preview your scanned image.
Professional Mode
You can manually customize all available settings, and preview and size your scanned image.
Parent topic: Selecting Epson Scan Settings
Related tasks
Selecting the Scan Mode
Selecting the Scan Mode
Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson
Scan window:
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Parent topic: Selecting Epson Scan Settings
Related tasks
Scanning in Full Auto Mode
Scanning in Home Mode
Scanning in Office Mode
Scanning in Professional Mode
Scanning in Full Auto Mode
When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in
your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can
change the scanned file settings and select various image adjustment options before you scan, if
necessary.
1. Start Epson Scan and select Full Auto Mode as the Mode setting.
You see this window:
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2. To select image adjustment options or change your scanned file settings, click Customize, select
the settings, and click OK.
• To choose any of the available image adjustment options, select the checkbox for the option.
• To change the scanned file settings, click File Save Settings.
3. Click Scan.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac
OS X Finder, where you can view and print the image, if desired.
Available Image Adjustments - Full Auto Mode
Parent topic: Selecting Epson Scan Settings
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Related tasks
Selecting Scan File Settings
Available Image Adjustments - Full Auto Mode
You can select these image adjustment options in Epson Scan Full Auto Mode.
Dust Removal
Removes dust marks from your originals automatically.
Color Restoration
Restores the colors in faded photos automatically.
Auto Photo Orientation
Checks the preview image for faces, the sky, and other features, and then correctly rotates the photo
when it is scanned, if necessary. (If your photo is not oriented correctly using this option, deselect this
option and scan again.)
Parent topic: Scanning in Full Auto Mode
Scanning in Home Mode
When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in
your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can
select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan and select Home Mode as the Mode setting.
You see this window:
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2. Select the Document Type setting that matches your original, such as Photograph or Text/Line
Art.
3. Select the Image Type setting that matches your original.
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4. Select the way you plan to use your scanned image as the Destination setting. (The Resolution
setting is selected automatically based on the Destination setting you choose.)
• Screen/Web: Select this option for images you will e-mail, view on a computer screen, or post on
the web.
• Printer: Select this option for images you will print or documents you will convert to editable text
using OCR (Optical Character Recognition) software.
• Other: Select this option if you want to select a custom resolution for your image.
5. If you selected Other in the last step, select the Resolution setting you want to use for your scan.
6. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window.
7. If desired, select the area in your preview image that you want to scan (scan area).
8. Select any of the image adjustment settings you want to use. Before making adjustments, click the
image or scan area in the Preview window.
9. If you want to reduce or enlarge your image as you scan, select the Target Size setting you want to
use.
10. Click Scan.
You see the File Save Settings window.
11. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac
OS X Finder, where you can view and print the image, if desired.
Selecting a Scan Area - Home Mode
Available Image Adjustments - Home Mode
Selecting a Scan Size - Home Mode
Parent topic: Selecting Epson Scan Settings
Related concepts
Scan Resolution Guidelines
Image Preview Guidelines
Related tasks
Selecting Scan File Settings
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Selecting a Scan Area - Home Mode
You can select a specific area in your preview image to include in your scanned image. You can select
the entire image area or a portion of it. You can even select multiple scan areas to create multiple
scanned images of different areas (Normal Preview mode only).
You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just
be sure to click inside the scan area before selecting the settings.
1. Do one of the following to select your scan area in the Preview image:
• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your
cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner
to create a marquee (dotted line) on the preview image.
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• Normal preview: Click the
Auto Locate icon to create a marquee (dotted line) on the preview
image.
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2. Do the following, as necessary, to work with the selected scan area:
• If the marquee is correct, continue with the next step.
• To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edges where you want them. (Hold down the Shift key as you resize the marquee to
retain the same width/height proportions.)
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• Normal preview: To create additional marquees (up to 50), click the
Copy Marquee icon to
copy the existing marquee and paste it on the preview image.
Note: If you draw multiple marquees, make sure you select the All button in the Preview window
before you scan. Otherwise, only the area inside the currently selected marquee will be scanned.
• To delete a marquee, click the marquee, then click the
Delete Marquee icon.
3. Click inside the scan area and make any necessary settings in the Epson Scan window.
Parent topic: Scanning in Home Mode
Available Image Adjustments - Home Mode
You can select these Image Adjustments options in Epson Scan Home Mode.
Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments.
Not all adjustment settings may be available, depending on the Document Type and Image Type setting.
Click the Brightness button to access additional settings.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Color Restoration
Restores the colors in faded photos automatically.
Backlight Correction
Removes shadows from photos that have too much background light.
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Dust Removal
Removes dust marks from your originals automatically.
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes grayscale images clearer and text recognition more accurate by separating the text from the
graphics.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Parent topic: Scanning in Home Mode
Selecting a Scan Size - Home Mode
You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size,
such as a common photo size like 4 × 6 inches (102 × 152 mm). This places a scan area of that size on
the preview image so you can use it to help crop the image in the correct proportions.
1. Click the Preview button to preview your image.
2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size
list.
Note: If you need to rotate the orientation of the target size for your image, click the
Orientation
icon.
A marquee (dotted line) appears on your preview image proportioned for the size you selected.
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3. Do the following, as necessary, to work with the selected scan area:
• To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edge where you want it.
Note: Manually adjusting the marquee will not change the size of the scanned file. The marquee
only indicates the area of the image that will be scanned.
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4. To create a scanned image size that is not available in the Target Size list, click the Customize
option.
5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the
preview image.
The marquee is automatically proportioned for your custom scan size.
Parent topic: Scanning in Home Mode
Scanning in Office Mode
When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in
your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can
select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan and select Office Mode as the Mode setting.
You see this window:
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2. Select the Image Type setting that matches your original.
3. Select the Document Source setting indicating where you placed your original.
4. Select the Size and Orientation settings that match your original.
5. Select the Resolution setting you want to use for your scan.
6. Click the Preview button.
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Epson Scan previews your original and displays the result in a separate Preview window.
7. If desired, select the area in your preview image that you want to scan (scanned image area).
8. Select any of the image adjustment settings you want to use. Before making adjustments, click the
image or scanned image area in the Preview window.
9. Click Scan.
You see the File Save Settings window.
10. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac
OS X Finder, where you can view and print the image, if desired.
Selecting a Scan Area - Office Mode
Available Image Adjustments - Office Mode
Parent topic: Selecting Epson Scan Settings
Related concepts
Scan Resolution Guidelines
Related tasks
Selecting Scan File Settings
Selecting a Scan Area - Office Mode
You can select a specific area in your preview image to include in your scanned image. You can select
the entire image area or a portion of it. You can even select multiple scan areas to create multiple
scanned images of different areas.
You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just
be sure to click inside the scan area before selecting the settings.
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1. In the Preview window, click the
preview image.
Auto Locate icon to create a marquee (dotted line) on the
2. Do the following, as necessary, to work with the selected scan area:
• If the marquee is correct, continue with the next step.
• To move the marquee, click inside the scan area and drag the marquee where you want it.
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• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edges where you want them. (Hold down the Shift key as you resize the marquee to
retain the same width/height proportions.)
• To create additional marquees (up to 50, if available), click the
existing marquee and paste it on the preview image.
Copy Marquee icon to copy the
Note: If you draw multiple marquees, make sure you select the All button in the Preview window
before you scan. Otherwise, only the area inside the currently selected marquee will be scanned.
• To delete a marquee, click the marquee, then click the
Delete Marquee icon.
3. Click inside each scan area and make any necessary settings in the Epson Scan window.
Parent topic: Scanning in Office Mode
Available Image Adjustments - Office Mode
You can select these Image Adjustments options in Epson Scan Office Mode.
Note: Select the Image Option checkbox if you need to set any of the grayed-out image adjustments.
Not all adjustment settings may be available, depending on the Image Type setting.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
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Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes grayscale images clearer and text recognition more accurate by separating the text from the
graphics.
Color Enhance
Enhances the red, green, or blue shades in the scanned image.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Parent topic: Scanning in Office Mode
Scanning in Professional Mode
When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG
format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
You can select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan and select Professional Mode as the Mode setting.
You see this window:
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2. Select the Document Type setting that matches your original, such as Reflective for documents or
photos.
3. Select the Document Source setting indicating where you placed your original.
4. Select the specific type of original you are scanning as the Auto Exposure Type setting: Document
or Photo.
5. Select the details of your original and how you want it scanned as the Image Type setting.
6. Select the Resolution setting you want to use for your scan.
7. Click the Preview button.
Epson Scan previews your original and displays the result in a separate Preview window.
8. If desired, select the area in your preview image that you want to scan (scan area).
9. Select any of the image adjustment settings you want to use. Before making adjustments, click the
image or scanned image area in the Preview window.
10. If you want to reduce or enlarge your image as you scan, select the Target Size setting you want to
use.
11. Click Scan.
You see the File Save Settings window.
12. Change any of the necessary file save settings and click OK.
Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning
program. If the file was saved directly to your computer, you see the file in the Windows Explorer or Mac
OS X Finder, where you can view and print the image, if desired.
Available Image Types - Professional Mode
Selecting a Scan Area - Professional Mode
Available Image Adjustments - Professional Mode
Selecting a Scan Size - Professional Mode
Parent topic: Selecting Epson Scan Settings
Related concepts
Scan Resolution Guidelines
Image Preview Guidelines
Related tasks
Selecting Scan File Settings
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Available Image Types - Professional Mode
You can select these Image Type options in Epson Scan Professional Mode.
24-bit Color
Select this setting for color photos.
Color Smoothing
Select this setting for color graphic images, such as charts or graphs.
8-bit Grayscale
Select this setting for black-and-white photos.
Black & White
Select this setting for black text documents or line art.
Parent topic: Scanning in Professional Mode
Selecting a Scan Area - Professional Mode
You can select a specific area in your preview image to include in your scanned image. You can select
the entire image area or a portion of it. You can even select multiple scan areas to create multiple
scanned images of different areas (Normal Preview mode only).
You can also use the scan area to select specific Image Adjustments settings for a scanned image. Just
be sure to click inside the scan area before selecting the settings.
Note: In Professional Mode, the default Preview mode is Normal mode. To use Thumbnail Preview
mode instead, select the Thumbnail checkbox beneath the Preview button (if available), then click the
Preview button to preview your image again.
1. Do one of the following to select your scan area in the Preview image:
• Normal preview: Click the
Auto Locate icon to create a marquee (dotted line) on the preview
image.
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• Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your
cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner
to create a marquee (dotted line) on the preview image.
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2. Do the following, as necessary, to work with the selected scan area:
• If the marquee is correct, continue with the next step.
• To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edges where you want them. (Hold down the Shift key as you resize the marquee to
retain the same width/height proportions.)
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• Normal preview: To create additional marquees (up to 50, if available), click the
Copy
Marquee icon to copy the existing marquee and paste it on the preview image.
• To delete a marquee, click the marquee, then click the
Delete Marquee icon.
Note: If you draw multiple marquees, make sure you select the All button in the Preview window
before you scan. Otherwise, only the area inside the currently selected marquee will be scanned.
3. Click inside the scan area and make any necessary settings in the Epson Scan window.
Parent topic: Scanning in Professional Mode
Available Image Adjustments - Professional Mode
You can select these Adjustments options in Epson Scan Professional Mode.
Note: Not all adjustment settings may be available, depending on the Image Type setting.
Click the
image adjustment icon to access additional settings.
Click the + (Windows) or (Mac OS X) icon next to a setting to change the level of adjustment.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
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Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Color Restoration
Restores the colors in faded photos automatically.
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Auto Exposure
Automatically adjusts the image exposure settings when you click the
Auto Exposure icon. To
automatically adjust image exposure settings continuously, click the Configuration button, click the
Color tab, and select Continuous auto exposure. You can adjust the level of auto exposure using a
slider.
Histogram Adjustment
Provides a graphical interface for adjusting highlight, shadow, and gamma levels individually. (For
advanced users only.) Click the
histogram icon to access the settings.
Tone Correction
Provides a graphical interface for adjusting tone levels individually. (For advanced users only.) Click
the tone correction icon to access the settings.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Saturation
Adjusts the density of colors in the overall image.
Color Balance
Adjusts the balance of colors in the overall image.
Color Palette
Provides a graphical interface for adjusting mid-tone levels, such as skin tones, without affecting the
highlight and shadow areas of the image. (For advanced users only.) Click the
to access the settings.
Color Palette icon
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Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
Parent topic: Scanning in Professional Mode
Selecting a Scan Size - Professional Mode
You can reduce or enlarge the size of your image as you scan. You can also select a specific scan size,
such as a common photo size like 4 × 6 inches (102 × 152 mm). This places a scan area of that size on
the preview image so you can use it to help crop the image in the correct proportions.
1. Click the Preview button to preview your image.
2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size
list.
Note: If you need to rotate the orientation of the target size for your image, click the
orientation
icon.
A marquee (dotted line) appears on your preview image proportioned for the size you selected.
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3. Do the following, as necessary, to work with the selected scan area:
• To move the marquee, click inside the scan area and drag the marquee where you want it.
• To resize the scan area, place your cursor over the edge or corner of the marquee, then click and
drag the edge where you want it.
Note: Manually adjusting the marquee will not change the size of the scanned file. The marquee
only indicates the area of the image that will be scanned.
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4. To create a scanned image size that is not available in the Target Size list, click the Customize
option.
5. Name the custom size, enter the size, click Save, and click OK. Then create a scan area on the
preview image.
The marquee is automatically proportioned for your custom scan size.
6. To use additional sizing tools, click the + (Windows) or (Mac OS X) icon next to the Target Size
setting and select options as desired.
• Scale: Reduces or enlarges your image by the percentage you enter.
• Trimming: Turns automatic image cropping on or off.
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•
Unlock icon: Unlocks the width/height proportions of the scanned image size so you can adjust
it without constraint.
Parent topic: Scanning in Professional Mode
Image Preview Guidelines
You can preview your scanned image so you can adjust the scan settings using the preview as a guide.
There are two types of preview available, depending on the scan mode and selected settings:
Thumbnail preview
A thumbnail preview displays your previewed images as thumbnails with the scanned image area and
exposure automatically selected. If the Thumbnail checkbox is selected, clicking the Preview button
opens a thumbnail preview.
Normal preview
A normal preview displays your previewed images in their entirety so you can select the scanned
image area and other settings manually. If the Thumbnail checkbox is deselected, clicking the
Preview button opens a normal preview.
Parent topic: Selecting Epson Scan Settings
Scan Resolution Guidelines
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the
resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the
resolution setting you need:
• You will enlarge the image as you scan it.
If you will enlarge the image using Epson Scan's Target Size setting (Home and Professional modes
only), you do not need to increase the Resolution setting.
• You will scan the image at its original size, but enlarge it later in an image-editing program.
Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount
you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi
(dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.
• You will scan the image at 100% or smaller size.
Select Epson Scan's Resolution setting based on how you will use the scanned image:
• E-mail/view on a computer screen/post on the web: 96 to 150 dpi
• Print/convert to editable text (OCR): 300 dpi
• Fax: 200 dpi
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Parent topic: Selecting Epson Scan Settings
Selecting Scan File Settings
You can select the location, name, and format of your scan file on the File Save Settings window. You
can also select various optional settings that control how Epson Scan behaves when you scan and save
files.
The File Save Settings window may appear after you click Scan on the Epson Scan window. You may
also be able to access the window by clicking the
icon on the Epson Scan window.
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1. Do one of the following to select the folder in which you want to save your scanned image:
• Click the button for one of the displayed folders.
• Click the Other button, click the Browse or Choose button, and select a folder.
2. Type in a stem file name in the Prefix field. This name is used along with numbers to automatically
name your scanned files.
3. Select a different number as the Start Number setting, if you like.
4. Select the file format you want to use in the Image Format Type menu.
5. If your file format provides optional settings, click the Options button to select them.
6. Choose any of the optional settings you want to use by selecting their checkboxes.
7. Click OK.
Available Scanned File Types and Optional Settings
Parent topic: Selecting Epson Scan Settings
Available Scanned File Types and Optional Settings
You can select from a variety scanned file types and optional settings on the File Save Settings window
in Epson Scan.
File Formats
Bitmap (*.bmp)
A standard image file format for most Windows programs.
JPEG (*.jpg)
An image format that lets you highly compress image data. However, the higher the compression, the
lower the image quality. (The Tiff format is recommended when you need to modify or retouch your
scanned image.)
Multi-TIFF (*.tif)
A Tiff file format when multiple pages are saved to the same file, allowing you to edit the images using
a compatible program.
PDF (*.pdf)
A document format that is readable by Windows and Mac OS X systems using Adobe Reader,
Acrobat, or other programs. You can save multi-page documents in one PDF file.
PICT (*.pct)
A standard image file format for most Mac OS X programs.
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PRINT Image Matching II (*.jpg or *.tif)
File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color
range (does not affect the way the image displays on the screen).
TIFF (*.tif)
A file format created for exchanging data between many programs, such as graphic and DTP
software.
Optional Settings
Overwrite any files with the same name
Select to overwrite previous files with the same names.
Show this dialog box before next scan
Select to have the File Save Settings window appear automatically before you scan.
Open image folder after scanning
Select to have Windows Explorer or Mac OS X Finder automatically open to the folder where your
scanned image is saved after scanning.
Show Add Page dialog after scanning
If you are scanning a multi-page document using the PDF or Multi-Tiff format, select to display a
prompt for scanning additional pages after the first page is scanned.
Parent topic: Selecting Scan File Settings
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
With Mac OS X 10.6/10.7/10.8, you can scan with your product using an image-editing application such
as Image Capture.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
1. Open an image editing application, such as Image Capture.
2. Select your Epson product from the DEVICES or SHARED list, if necessary.
3. If you see the Show Details button, click it.
If you are scanning an item on the scanner glass, your product begins a preview scan.
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4. Select the Scan Mode setting indicating where you placed your original (if available). Select any
other scan settings as necessary.
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5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu.
6. Click Scan.
Your scanned file is saved in the folder you selected.
Available Scan Settings - Mac OS X Image Capture
Parent topic: Scanning
Available Scan Settings - Mac OS X Image Capture
You can select these scan settings in your imaging editing application for Mac OS X.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Backlight Correction
Removes shadows from photos that have too much background light.
Dust Removal
Removes dust marks from your originals automatically.
Color Restoration
Restores the colors in faded photos automatically.
Parent topic: Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Scanning Special Projects
Your product's scanning software offers various options to help you quickly complete special scan
projects.
Scanning to a PDF File
Restoring Photo Colors as You Scan
Parent topic: Scanning
Scanning to a PDF File
Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document
Format) file on your computer.
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1. Place your original on your product for scanning.
2. Start Epson Scan.
3. Select the scan mode you want to use.
4. Select the scan settings for your scan.
5. Preview your image.
6. When you finish selecting all your settings, click Scan.
You see the File Save Settings window.
7. Select PDF as the Type setting.
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8. Select any other settings you want to use on the File Save Settings window. Click the Options
button to access additional settings.
9. Click OK.
Epson Scan scans your document and you see this window:
10. Choose one of the following options on the screen:
• If you are scanning only one page, click Save File.
• If you need to scan additional pages in a document, click Add page. Place additional pages on
the product for scanning, click Scan, and repeat until you have scanned all the pages. When you
are finished, click Save File.
• If you need to delete or reorder the scanned pages, click Edit page. Delete or reorder the pages
using the icons that appear on the bottom of the editing window. When you are finished, click OK.
Note: If you installed an OCR (Optical Character Recognition) program, you may see a screen
indicating the program is converting your page to text. Wait until the program re-scans the page and
close the program, if necessary.
11. Click Close to exit the Epson Scan window, if necessary.
Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your
scanning program. If the file was saved directly to your computer, you see the file in the Windows
Explorer or Mac OS X Finder, where you can view and print the document, if desired.
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Parent topic: Scanning Special Projects
Related tasks
Selecting the Scan Mode
Selecting Scan File Settings
Related topics
Starting a Scan
Selecting Epson Scan Settings
Restoring Photo Colors as You Scan
You can restore the colors in faded photos as you scan them using Epson Scan's Color Restoration
setting. You can select this setting in any of the available scan modes.
Note: Color restoration is not available in Office Mode, if Epson Scan offers that mode.
1. Place your original on your product for scanning.
2. Start Epson Scan.
3. Select the scan mode you want to use.
4. Select the scan settings for your scan.
5. Preview your image.
6. Locate or access the image adjustment settings.
7. Select the Color Restoration checkbox.
8. When you finish selecting all your settings, click Scan.
9. Click Close to exit the Epson Scan window, if necessary.
Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in
your scanning program. If the file was saved directly to your computer, you see the file in the Windows
Explorer or Mac OS X Finder, where you can view and print the image, if desired.
Parent topic: Scanning Special Projects
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Related tasks
Selecting the Scan Mode
Related topics
Starting a Scan
Selecting Epson Scan Settings
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Using Memory Cards With Your Product
Follow the instructions here to work with a memory card inserted into your product.
Inserting a Memory Card
Printing from a Memory Card
Transferring Photos on a Memory Card
Inserting a Memory Card
Insert only one memory card at a time into a memory card slot on your product.
1. Make sure the memory card and the files on it are compatible with your product before inserting the
card.
2. Insert your memory card into the correct slot, making sure the card is oriented correctly.
1
Memory card access light
Note: Do not force the card all the way into the slot. Insert it only until it meets resistance.
The memory card access light flashes and then stays lit.
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Caution: Do not remove a memory card or turn off your product while the memory card access light is
flashing or you may lose data from the memory card.
Memory Card Types
Memory Card File Specifications
Removing a Memory Card
Parent topic: Using Memory Cards With Your Product
Related references
Memory Card Specifications
Memory Card Types
You can insert these types of memory cards in your product.
Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for
details on using it.
• Memory Stick Duo*
• Memory Stick PRO Duo*
• Memory Stick PRO-HG Duo*
• Memory Stick Micro*
• MagicGate Memory Stick Duo*
• SDXC
• SDHC
• SD
• MultiMediaCard
• MMCplus
• MMCmobile*
• MMCmicro*
• miniSDXC*
• miniSDHC*
• miniSD*
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• microSDXC*
• microSDHC*
• microSD*
Parent topic: Inserting a Memory Card
Memory Card File Specifications
You can insert memory cards in your product containing files that meet these specifications.
File format
JPEG with the Exif version 2.3 standard
80 × 80 pixels to 9200 × 9200 pixels
Up to 2000
Image size
Number of files
Parent topic: Inserting a Memory Card
Removing a Memory Card
After you finish working with a memory card, you can check to make sure it is safe to remove it from your
product.
Caution: Do not remove a memory card or turn off your product while the memory card access light is
flashing or you may lose data from the memory card.
1. Make sure the memory card access light is not flashing.
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1
Memory card access light
2. If your product is connected to your computer using a USB cable, do one of the following:
• Windows: Open the My Computer, Computer, or Windows Explorer utility. Then right-click the
name of your memory card (listed as a removable disk) and select Eject.
• Mac OS X: Drag the removable disk icon for your memory card from the desktop into the trash.
3. Pull the memory card straight out of its slot.
Parent topic: Inserting a Memory Card
Printing from a Memory Card
See these sections to print photos from a memory card inserted into your product:
Viewing and Printing Photos
Parent topic: Using Memory Cards With Your Product
Viewing and Printing Photos
See these sections to view and print photos displayed on your product's LCD screen:
Viewing and Printing Individual Photos
Selecting Print Settings for Photos Displayed on the LCD Screen
Print Setting Options - Photo Mode
Parent topic: Printing from a Memory Card
Viewing and Printing Individual Photos
You can select individual photos for printing as you view them on the LCD screen.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Print Photos and press the OK button.
The first photo on your memory card is displayed:
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3. Press the arrow buttons to scroll through your photos to display one that you want to view or print.
4. Press the arrow buttons to select one or more copies of the photo (up to 99).
5. To view additional photos and select others for printing, press the arrow buttons and repeat the
selections above.
6. To view the print settings for the photos, press the OK button.
You see the current settings:
7. To change the print settings, press the arrow button shown on the screen and select the necessary
settings.
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8. When you are ready to print, press the start button.
Note: To cancel printing, press the stop button.
Parent topic: Viewing and Printing Photos
Related tasks
Selecting Print Settings for Photos Displayed on the LCD Screen
Selecting Print Settings for Photos Displayed on the LCD Screen
You can change the settings used for printing photos displayed on the LCD screen.
1. Press the arrow button shown on the screen displaying the current print settings.
You see this screen:
2. Do the following as necessary to select settings:
• To change the selected option for the current print setting, press the left or right arrow button and
select the option you want.
• To select a different print setting, press the up or down arrow button, select the setting you want,
and press the left or right arrow button to select the option you want for the setting.
3. When you finish selecting settings, press the OK button.
Parent topic: Viewing and Printing Photos
Related references
Print Setting Options - Photo Mode
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Print Setting Options - Photo Mode
Select these print settings options when printing photos displayed on the LCD screen.
Print settings
Paper Size
Available Options
Description
Various paper sizes
Indicates the size of paper you have loaded; see
the list of paper types for copying
Paper Type
Borderless
Various paper types
Borderless
Indicates the type of paper you have loaded; see
the list of paper types for copying
Expands the image to the edge of the paper (slight
cropping may occur)
With Border
Leaves a small margin around the image
Parent topic: Viewing and Printing Photos
Transferring Photos on a Memory Card
You can transfer photos to and from a memory card inserted into a memory card slot on your product.
Setting Up File Sharing for Photo Transfers From Your Computer
Transferring Photos from a Memory Card to Your Computer
Parent topic: Using Memory Cards With Your Product
Setting Up File Sharing for Photo Transfers From Your Computer
Before you transfer photos from a computer to a memory card inserted into a memory card slot on your
product, you may need to set up your product's file sharing settings.
Caution: Remove the memory card before you change this setting or you may lose data from the
memory card. Do not remove a memory card or turn off your product while the memory card access light
is flashing or you may lose data from the memory card.
1. Press the left or right arrow buttons to select Setup and press the OK button .
2. Press the up or down arrow buttons to select File Sharing Setup and press the OK button.
3. Press the arrow buttons to select your connection type and press the OK button.
Parent topic: Transferring Photos on a Memory Card
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Related tasks
Removing a Memory Card
Transferring Photos from a Memory Card to Your Computer
You can transfer photos to and from a memory card inserted into your product's memory card slots and a
computer connected to your product.
Note: Do not transfer photos to and from a memory card while you are printing from the memory card.
1. Make sure your product is connected to a computer.
2. Insert a memory card into one of the memory card slots.
3. Do one of the following to access your memory card files from your computer:
• Windows: Select the Computer or My Computer utility.
• Mac OS X: Look for the removable disk icon on your desktop.
4. Select the removable disk icon.
5. Select the folder that contains your photos.
6. Drag the photos you want to transfer to the desired folder on your computer or on your memory card.
Note: Your product's LCD screen does not update to display new photos transferred to the memory
card. Wait until the memory card access light stops flashing, then remove and insert the memory card to
update the photos displayed.
Parent topic: Transferring Photos on a Memory Card
Related tasks
Inserting a Memory Card
Removing a Memory Card
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Replacing Ink Cartridges
When an ink cartridge is expended, you need to replace it.
You may also need to replace a cartridge that is more than six months old, if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges responsibly and in accordance with
local requirements. If you would like to return your used ink cartridges to Epson for proper disposal,
Check Cartridge Status
Purchase Epson Ink Cartridges
Removing and Installing Ink Cartridges
Replacing Ink Cartridges Using a Computer Utility
Printing With Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Check Cartridge Status
Your product and its printing software will let you know when an ink cartridge is low or expended.
Checking Cartridge Status on the LCD Screen
Checking Cartridge Status with Windows
Checking Cartridge Status with Mac OS X
Parent topic: Replacing Ink Cartridges
Checking Cartridge Status on the LCD Screen
You can check the status of your ink cartridges using your product's LCD screen.
1. Press the arrow buttons to select Setup and press the OK button.
You see this screen:
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2. Press the OK button.
You see this screen:
Note: The display is different depending on which ink cartridges are low or expended, if any.
Displayed ink levels are approximate.
3. Do one of the following:
• If you are finished, select Back and press the OK button.
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• If you want to replace an ink cartridge now, select Replace now and press the OK button. When
you finish replacing cartridges, press the OK button again.
Note: Depending on the color of the expended cartridge and how you are printing, you may be able
to continue printing temporarily.
Parent topic: Check Cartridge Status
Related tasks
Removing and Installing Ink Cartridges
Related topics
Printing With Black Ink and Expended Color Cartridges
Checking Cartridge Status with Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge status at
any time using a utility on your Windows computer.
1. To check your cartridge status, double-click the product icon in the Windows taskbar.
You see this window:
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2. Replace or reinstall any ink cartridge indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
You see this window:
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4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.
5. To disable promotional offers, deselect the Display Epson Offers checkbox.
Parent topic: Check Cartridge Status
Related tasks
Removing and Installing Ink Cartridges
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Related topics
Printing With Black Ink and Expended Color Cartridges
Checking Cartridge Status with Mac OS X
You can check your cartridge status using a utility on your Mac.
1. Do one of the following:
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
2. Select EPSON Status Monitor.
You see this window:
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3. Do the following as necessary:
• You can update the ink cartridge status by clicking Update.
• Replace or reinstall any ink cartridge indicated on the screen.
Note: Depending on the color of the expended cartridge and how you are printing, you may be able
to continue printing temporarily.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge Status
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Related tasks
Removing and Installing Ink Cartridges
Related topics
Printing With Black Ink and Expended Color Cartridges
Purchase Epson Ink Cartridges
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3
authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other
products may affect your print quality and could result in printer damage.
The cartridges included with the printer are designed for printer set up and not for resale. After some ink
is used for priming, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Ink Cartridge Part Numbers
Parent topic: Replacing Ink Cartridges
Ink Cartridge Part Numbers
Use these part numbers when you order or purchase new ink cartridges, and use the cartridges within
six months of installing them.
Ink color
Part number
Standard-capacity
High-capacity
200XL
Black
200
200
200
200
Cyan
200XL
Magenta
Yellow
200XL
200XL
Parent topic: Purchase Epson Ink Cartridges
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Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
1. Turn on your product.
• If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges
need to be replaced and press the OK button, then choose Replace now.
• If you are replacing a cartridge before you see a message on the LCD screen, press the
button if necessary and select Setup. Select Maintenance, then select Ink Cartridge
Replacement and press the OK button.
home
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2. Lift up the scanner unit.
Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not
touch the flat white cable inside the printer.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
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4. Before opening the new cartridge package, shake it gently four or five times.
Caution: Do not shake the cartridges after opening the packages, or ink may leak.
5. Remove the cartridge from the package.
Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after
removing the old one; if you do not, the print head may dry out and be unable to print.
6. Remove the yellow tape from the bottom of the cartridge.
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Caution: Do not remove any other labels or seals, or ink will leak.
7. Insert the new cartridge into the holder and push it down until it clicks into place.
8. Press the OK button.
9. Lower the scanner unit.
The print head moves to its home position and the printer starts charging the ink. This takes about 4
minutes. When you see the Ink Cartridge Replacement screen, ink charging is finished.
Caution: Never turn off the product while the power light is flashing or you will waste ink.
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If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit
and press the ink cartridge down until it clicks into place. When you're finished, press the OK button.
If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Parent topic: Replacing Ink Cartridges
Related concepts
Purchase Epson Ink Cartridges
Replacing Ink Cartridges Using a Computer Utility
You can use the Ink Cartridge Replacement utility to view on-screen instructions for replacing an ink
cartridge. This method allows you to replace a cartridge before it is low or expended (if it is too old, for
example).
1. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar and select Printer Settings. Then
click the Maintenance tab.
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
You see a window like this:
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2. Click the Ink Cartridge Replacement icon and follow the on-screen instructions to replace your ink
cartridges as necessary.
Parent topic: Replacing Ink Cartridges
Related concepts
Purchase Epson Ink Cartridges
Printing With Black Ink and Expended Color Cartridges
When a color ink cartridge is expended, you can temporarily continue printing from your computer using
black ink. Replace the expended color cartridge as soon as possible for future printing.
Note: You cannot print with expended color ink cartridges using your product's control panel.
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Printing With Expended Color Cartridges - Windows
Printing With Expended Color Cartridges - Mac OS X
Parent topic: Replacing Ink Cartridges
Printing With Expended Color Cartridges - Windows
If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.
Note: To use this feature, Epson Status Monitor must be enabled.
1. Click Stop or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
2. Load plain paper or an envelope in your product.
3. Access the print settings in your print application.
4. Click the Main tab.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
6. Select the Black/Grayscale checkbox.
7. Click OK.
8. Print your document.
Epson Status Monitor 3 displays a print message.
9. Click Print in Black to print your document.
Parent topic: Printing With Black Ink and Expended Color Cartridges
Related tasks
Cancelling Printing Using a Product Button
Selecting Basic Print Settings - Windows
Printing With Expended Color Cartridges - Mac OS X
If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.
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1. Click the printer icon in the Dock.
2. If you see a message telling you that you can temporarily print with only black ink, click the Delete
icon to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
3. Do one of the following:
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
4. Select Monitoring Preferences.
5. Make sure the Permit temporary black printing checkbox is selected.
6. Close the utility window.
7. Load plain paper or an envelope in your product.
8. Access the print settings in your print application.
9. Select Print Settings from the pop-up menu.
10. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
11. Select the Grayscale option.
12. Click Print to print your document.
Parent topic: Printing With Black Ink and Expended Color Cartridges
Related tasks
Cancelling Printing Using a Product Button
Selecting Basic Print Settings - Mac OS X
Conserving Low Black Ink with Windows
The following window appears when black ink runs low and there is more color ink.
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Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper
type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor
must be enabled.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink
for the document you are printing.
• Click Disable this feature to continue using the remaining black ink.
Note: If you disable this feature, it remains disabled until you reinstall the black ink cartridge.
Parent topic: Replacing Ink Cartridges
141
Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Print Head Alignment
Cleaning the Paper Path
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related topics
Replacing Ink Cartridges
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Load a few sheets of plain paper in the product.
2. Press the
home button, if necessary.
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3. Press the arrow buttons to select Setup and press the OK button.
4. Press the arrow buttons to select Maintenance and press the OK button.
You see this screen:
5. Press the OK button.
6. Press the start button.
After the nozzle pattern prints, you see this screen:
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7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
Print head needs cleaning
8. Do one of the following:
• If there are no gaps, select No and press the OK button. Press the
stop button to exit.
• If there are gaps or the pattern is faint, select Yes and press the OK button to continue.
9. Select Yes and press the OK button to clean the print head.
10. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is
clean.
11. Follow the instructions on the screen to repeat the process as necessary.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
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2. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
3. Select Nozzle Check.
You see a window like this:
4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
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Print head needs cleaning
6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Parent topic: Print Head Maintenance
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Related topics
Replacing Ink Cartridges
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Make sure no product lights are indicating errors.
2. Load a few sheets of plain paper in the product.
3. Press the
home button, if necessary.
4. Press the arrow buttons to select Setup and press the OK button.
5. Press the arrow buttons to select Maintenance and press the OK button.
You see this screen:
6. Press the arrow buttons to select Head Cleaning and press the OK button.
The power light flashes throughout the cleaning cycle and stays on green when the cleaning cycle
is finished.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
You see this screen:
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7. Select Nozzle Check and press the OK button to run a nozzle check to confirm that the print head is
clean.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again. If quality still does not improve, one of the ink
cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Cleaning
Related concepts
Print Head Nozzle Check
Related topics
Replacing Ink Cartridges
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
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3. Select Head Cleaning.
You see a window like this:
4. Click Start to begin the cleaning cycle.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
5. When the power light stops flashing and remains on, you can check to see if the nozzles are
clean; click Print Nozzle Check Pattern and click Print.
6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
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Print head needs cleaning
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, turn off the product and wait
at least 6 hours. Then try cleaning the print head again.
Parent topic: Print Head Cleaning
Related concepts
Print Head Nozzle Check
Related topics
Replacing Ink Cartridges
Print Head Alignment
If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or
light horizontal bands, you may need to align the print head.
Note: Banding may also occur if your print head nozzles need cleaning.
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Aligning the Print Head Using the Product Control Panel
Aligning the Print Head Using a Computer Utility
Parent topic: Adjusting Print Quality
Related concepts
Print Head Cleaning
Aligning the Print Head Using the Product Control Panel
You can align the print head using the control panel on your product.
1. Load a few sheets of plain paper in the product.
2. Press the
home button, if necessary.
3. Press the arrow buttons to select Setup and press the OK button.
4. Press the arrow buttons to select Maintenance and press the OK button.
You see this screen:
5. Press the arrow buttons to select Head Alignment and press the OK button.
You see this screen:
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6. Press the start button to print an alignment sheet.
Note: Do not cancel printing while you are printing a head alignment pattern.
You see this screen:
7. Press the OK button.
You see this screen:
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8. Check the printed pattern and press the arrow buttons to choose the number representing the best
printed pattern for each set. Press the OK button after each selection.
Parent topic: Print Head Alignment
Aligning the Print Head Using a Computer Utility
You can align the print head using a utility on your Windows computer or Mac.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
• Windows: Right-click the product icon in the Windows taskbar.
• Mac OS X 10.6/10.7/10.8: In the Apple menu or the Dock, select System Preferences. Select
Print & Fax or Print & Scan, select your product, and select Options & Supplies. Select Utility
and select Open Printer Utility.
• Mac OS X 10.5: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,
select your product, and select Open Print Queue. Select Utility.
3. Select Print Head Alignment.
4. Click Next, then click Print to print an alignment sheet.
Note: Do not cancel printing while you are printing a head alignment pattern.
You see a window like this:
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5. Check the printed pattern and follow the instructions on the screen to choose the number
representing the best printed pattern for each set.
• After choosing each pattern number, click Next.
• If no patterns are aligned in one or more of the sets, choose the closest one in each set and click
Realignment. Then print another alignment sheet and check it.
Note: Click Skip (where available) if you want to skip a particular alignment sheet.
6. When you are done, click Finish.
Parent topic: Print Head Alignment
Cleaning the Paper Path
If you see ink on the back of a printout, you can clean the paper path to remove any excess ink.
1. Load a few sheets of plain paper in the product.
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2. Use the product control panel to make a copy, but without placing a document on the scanner glass.
3. Check the back of the ejected paper to see if it is clean.
4. Repeat as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related topics
Copying
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Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product.
Cleaning Your Product
Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Close the output tray and paper support when you are not using the product to protect it from dust.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper.
5. Clean the scanner glass with a soft, lint-free cloth (microfiber is recommended), moistened with a
little glass cleaner.
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with
any force.
6. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.
Parent topic: Cleaning and Transporting Your Product
Transporting Your Product
If you need to ship your product or transport it a long distance, prepare it for transportation as described
here.
Caution: During transportation and storage, follow these guidelines:
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
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• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
• Do not carry the product by its control panel; this may damage the product.
1. Turn off the product.
2. Lift up the scanner unit and check to see if the print head is in the far right position (the home
position). If not, turn on the product, wait for the print head to move, then turn the product off again.
3. Secure the ink cartridge holder to the case with tape.
Caution: Do not place tape on the white flat cable inside the product; otherwise, you may damage
your product.
4. Lower the scanner unit.
5. Remove all the paper from the product.
6. Unplug the power cable.
7. Disconnect any connected cables.
8. Close the output tray and paper support.
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9. Lower the control panel by squeezing the release bar and gently pushing the panel down.
Caution: Do not lower the control panel without first squeezing the release bar or you may damage
your product.
10. Place the product in its original packing materials, if possible, or use equivalent materials with
cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder
before turning on your product. If print quality has declined when you print again, clean and align the
print head.
Parent topic: Cleaning and Transporting Your Product
Related concepts
Print Head Cleaning
Print Head Alignment
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Solving Problems
Check these sections for solutions to problems you may have using your product.
Checking for Software Updates
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Memory Card Problems
When to Uninstall Your Product Software
Where to Get Help
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
You can select Download the Latest Software from the Home screen of this manual or visit Epson's
With Windows, your printer software automatically checks for updates. You can also manually update
the software by selecting Software Update here:
• Right-clicking the product icon in the Windows taskbar
• On the Maintenance tab in the printer settings window
• On the Start screen (Windows 8) or in the EPSON program group under your product name (other
Windows versions)
Parent topic: Solving Problems
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Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
LCD code Condition/solution
A fatal error has occurred. Turn the product off and then back on again. If the error
(E-01)
(W-02)
(W-03)
(W-10)
(W-12)
(E-10)
(W-13)
(E-02)
(I-22)
continues, check for a paper jam. If there is no paper jam, contact Epson for support.
Paper is jammed in the product. Remove the jammed paper, then turn the product off and
back on again.
Paper is jammed in the product. Remove the jammed paper, then press the start button
to clear the error.
Ink cartridges are installed incorrectly. Replace or reinstall the cartridge indicated on the
LCD screen.
An ink cartridge indicated on the LCD screen is not recognized. Replace the ink cartridge.
Epson recommends using genuine Epson ink cartridges.
An ink pad needs service. The ink pad is at the end of its service life. Turn off the product
and contact Epson for support.
An ink pad is nearing the end of its service life. Contact Epson for support. (To continue
printing, press the start button.)
A fatal scanner error has occurred. Turn the product off and then back on again. If the error
continues, contact Epson for support.
To establish a wireless connection using an access point, press the button on the access
point or click the button on the access point's wireless settings screen displayed on your
computer screen.
(I-23)
Enter the PIN code displayed on the LCD screen into the access point or computer within
two minutes. If you wait longer than two minutes, a time-out error occurs, the code
changes, and you must enter a new code.
(I-31)
(I-60)
To make wireless connection settings from your computer, insert your product CD into
your computer and follow the on-screen instructions.
Your computer may not support WSD (Web Services for Devices). The Scan to PC (WSD)
function is available only for computers running English versions of Windows 7 or Windows
Vista.
Parent topic: Solving Problems
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Related concepts
Check Cartridge Status
Related references
Paper Jam Problems
Where to Get Help
Related topics
Replacing Ink Cartridges
Printing With Black Ink and Expended Color Cartridges
Loading Paper
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the
home button, if necessary.
4. Press the arrow buttons to select Setup and press the OK button.
5. Press the arrow buttons to select Maintenance and press the OK button.
You see this screen:
6. Press the OK button.
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7. Press the start button.
After the nozzle pattern prints, you see this screen:
8. Do the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean or align the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
When to Uninstall Your Product Software
Print Head Cleaning
Print Head Alignment
Related references
Where to Get Help
162
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
1. Press the home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
You see this screen:
3. Press the arrow buttons to select Restore Default Settings and press the OK button.
You see this screen:
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4. Press the arrow buttons to select one of these options and press the OK button:
• Wi-Fi Settings: Resets all network settings.
• All except Wi-Fi: Resets all control panel settings, except for network settings.
• All Settings: Resets all control panel settings.
You see a confirmation screen.
5. Press the OK button to reset the selected settings.
(Press the stop button if you want to cancel the operation.)
Parent topic: Solving Problems
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Noise After Ink Installation
Software Installation Problems
Control Panel Setup Problems
Parent topic: Solving Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install ink cartridges, the product must prime its print head. Wait until priming
finishes before you turn off the product, or it may prime improperly and use excess ink the next time
you turn it on. Your product is finished priming the print head when the power light stops flashing.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Related topics
Replacing Ink Cartridges
164
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your System Administrator.
Parent topic: Solving Setup Problems
Related concepts
When to Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Control Panel Setup Problems
If you have problems setting up the control panel, try these solutions:
• To view LCD screen text in a different language, select a different language setting for the panel.
• To adjust the position of the control panel, carefully raise or lower it using the release bar.
Parent topic: Solving Setup Problems
Related tasks
Changing LCD Screen Language
Adjusting Control Panel Position
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
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Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not
responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your network data and settings.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac OS X Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Printing a Network Status Sheet
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions :
• Make sure to place your product within contact range of your router or access point.
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
Parent topic: Solving Network Problems
Related tasks
Printing a Network Status Sheet
166
Selecting Wireless Network Settings From the Control Panel
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• If necessary, reinstall your product software and try running EpsonNet Setup again.
Parent topic: Solving Network Problems
Related concepts
When to Uninstall Your Product Software
Related tasks
Printing a Network Status Sheet
Product Does Not Appear in Mac OS X Printer Window
If your product does not appear in the Mac OS X printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product wirelessly via EpsonNet Setup and the WiFi light on your product is
not solid green, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic: Solving Network Problems
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point.
167
Note: Avoid placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal
object, such as a filing cabinet.
• If you are connecting the product via EpsonNet Setup and the WiFi light on your product is not solid
green, make sure your product software was installed correctly. If necessary, reinstall your software.
Parent topic: Solving Network Problems
Related tasks
Printing a Network Status Sheet
Selecting Wireless Network Settings From the Control Panel
Cannot Scan Over a Network
If you cannot start Epson Scan for scanning over a network, try these solutions:
• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few
seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan again.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8: Navigate to the Start screen and select EPSON Scan Settings. Make sure the
Connection setting is set to Network, then click the Test button.
Windows (other versions): Click
or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the Connection setting is set to Network, then click the
Test button.
Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings.
Make sure the Connection setting is set to Network, then click the Test button.
• Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long
enough to complete scanning over a network.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
168
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
Parent topic: Solving Network Problems
Related topics
Scanning
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the
home button, if necessary.
2. Press the arrow buttons to select Setup and press the OK button.
3. Press the arrow buttons to select Wi-Fi Settings and press the OK button.
You see this screen:
4. Press the arrow buttons to select Print Status Sheet and press the OK button.
You see this screen:
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5. Press the start button to print the network status sheet.
(Press the stop button if you want to cancel the operation.)
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Solving Network Problems
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Parent topic: Solving Problems
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
170
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems
Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side
and beneath the tab. Slide the edge guide against the edge of the paper, making sure that the paper
stack is not above the arrow mark on the edge guide.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• If paper jams when you load only one or two sheets, try loading more sheets at a time. Do not load
more than the recommended number of sheets.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the sheet feeder printable side up.
• Do not load paper with holes punched in it.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
171
Related references
Paper Jam Problems
Paper Loading Capacity
Related topics
Loading Paper
Paper Jam Problems
If you have problems with paper jams, try these solutions:
1. Cancel the print job from your computer, if necessary.
2. Gently pull out any jammed paper from the output tray and sheet feeder.
3. Press the start button to resume printing. If the product messages still show an error, continue with
the next step.
4. Press the power button to turn the product off.
5. Lift up the scanner unit, and remove the jammed paper and any torn pieces.
6. Lower the scanner unit and press the power button to turn the product back on.
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7. Carefully follow all paper loading instructions when you load new paper.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems
Paper or Media Type Settings
Related tasks
Cancelling Printing Using a Product Button
Related topics
Loading Paper
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Nothing Prints
Product Icon Does Not Appear in Windows Taskbar
Error After Cartridge Replacement
Printing is Slow
Parent topic: Solving Problems
173
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, clear any stalled print jobs from the Windows Spooler:
• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select
Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name,
select See what's printing, and select your product name again if necessary. Right-click the stalled
print job, click Cancel, and click Yes.
• Windows 7: Click
and select Devices and Printers. Right-click your product name, select See
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
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Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 8: Navigate to the Start screen, right-click the screen and select All apps. Select
Control Panel > Hardware and Sound > Devices and Printers.
• Windows 7: Click
and select Devices and Printers.
• Windows Vista: Click
, select Control Panel, and click Printer under Hardware and Sound.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Extended Settings button.
5. Click the Monitoring Preferences button.
6. Click the Shortcut Icon box.
7. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Error After Cartridge Replacement
If you see an error light or error message after you replace an ink cartridge, follow these steps:
1. Make sure the print head is in the ink cartridge replacement position. (The ink cartridge holder should
be beneath the cutout in the product case, allowing access to the cartridges.)
Note: If the print head is not in the ink cartridge replacement position, follow the instructions on
replacing an ink cartridge in this manual to move it.
2. Remove and reinsert the ink cartridge you replaced, making sure to push it all the way into its slot.
3. Complete the ink cartridge installation steps.
Parent topic: Solving Problems Printing from a Computer
175
Related topics
Replacing Ink Cartridges
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Windows: Click the Maintenance tab, select Extended Settings, and select the following settings:
• High Speed Copies
• Always spool RAW datatype
• Page Rendering Mode
• Print as Bitmap
Parent topic: Solving Problems Printing from a Computer
Related references
Windows System Requirements
Mac System Requirements
Paper or Media Type Settings
Related tasks
Selecting Basic Print Settings - Windows
176
Selecting Basic Print Settings - Mac OS X
Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Border Appears on Borderless Prints
Incorrect Characters Print
Incorrect Image Size or Position
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Note: Leave these options turned on when you print on Epson Iron-on Cool Peel Transfer paper, if
available for your product.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
177
Related tasks
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
178
Selecting Basic Print Settings - Mac OS X
Related topics
Loading Paper
Border Appears on Borderless Prints
If you see a border on borderless prints, try these solutions:
• Make sure you are printing on a compatible borderless paper type and size.
Note: Do not select a custom paper size for borderless prints.
• Windows: Make sure you selected the Borderless setting in your printer software.
• Mac OS X: Make sure you selected the Borderless checkbox or a paper size with a Borderless
option in your printer software.
• Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless
prints.
• Make sure the image size and the paper size are set correctly; if the image is small, the enlargement
may not be enough to cover the paper.
Parent topic: Solving Page Layout and Content Problems
Related references
Borderless Paper Type Compatibility
Related tasks
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all print jobs from the Windows Spooler:
• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select
Control Panel > Hardware and Sound > Devices and Printers. Right-click your product name,
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select See what's printing, and select your product name again, if necessary. Right-click the
stalled print job, click Cancel, and click Yes.
• Windows 7: Click
and select Devices and Printers. Right-click your product name, select See
what's printing, and select your product name again, if necessary. Right-click the stalled print job,
click Cancel, and click Yes.
• Windows Vista: Click
and select Control Panel. Click Printer under Hardware and Sound,
right-click your product name, and select Open. Right click the stalled print job, click Cancel, and
click Yes.
• Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your
product name, select Open, right-click the stalled print job, click Cancel, and click Yes.
• Make sure your product is selected as the printer in your printing program.
• If your product is connected to a USB hub, connect it directly to your computer instead.
Parent topic: Solving Page Layout and Content Problems
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Print Layout Options - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Page Setup Settings - Mac OS X
Selecting Print Layout Options - Mac OS X
Related topics
Loading Paper
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Slanted Printout
If your printouts are slanted, try these solutions:
• Select a higher print quality setting in your printer software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Related topics
Loading Paper
Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
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• You may need to replace the ink cartridges.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related references
Paper or Media Type Settings
Related tasks
Selecting Advanced Print Settings - Windows
Selecting Printing Preferences - Mac OS X
Related topics
Replacing Ink Cartridges
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Clean the paper path.
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Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Print Head Alignment
Related references
Available EPSON Papers
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Cleaning the Paper Path
Related topics
Loading Paper
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
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Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Cleaning the Paper Path
Related topics
Replacing Ink Cartridges
Loading Paper
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Alignment
Related tasks
Selecting Basic Print Settings - Windows
Selecting Advanced Print Settings - Windows
Selecting Basic Print Settings - Mac OS X
Selecting Printing Preferences - Mac OS X
Related topics
Loading Paper
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
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• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related references
Available EPSON Papers
Related tasks
Selecting Advanced Print Settings - Windows
Managing Color - Mac OS X
Related topics
Replacing Ink Cartridges
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
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Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can
download and install Epson Scan scanning software. Epson Scan provides additional image
adjustment and photo correction features for enhancing scanned images, and provides an interface
for TWAIN-compliant OCR scanning software, such as ABBYY FineReader. To download Epson
Parent topic: Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Cannot Start Epson Scan
If you cannot start Epson Scan, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan is selected in your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan.
• Check the connection setting and test the connection using Epson Scan Settings:
Windows 8: Navigate to the Start screen and select EPSON Scan Settings. Make sure the correct
Connection setting is selected, then click the Test button.
Windows (other versions): Click
or Start > All Programs or Programs > EPSON > EPSON
Scan > EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the
Test button.
Mac OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings.
Make sure the correct Connection setting is selected, then click the Test button.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan, try reinstalling it.
Note: With Mac OS X 10.6, 10.7, or 10.8, in addition to scanning with Image Capture, you can download
and install Epson Scan scanning software. Epson Scan provides additional image adjustment and photo
correction features for enhancing scanned images, and provides an interface for TWAIN-compliant OCR
scanning software, such as ABBYY FineReader. To download Epson Scan, visit Epson's driver
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Parent topic: Solving Scanning Problems
Related tasks
Scanning with Mac OS X 10.6/10.7/10.8 Using Image Capture
Related topics
Starting a Scan
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
Image is Scanned Upside-Down
Scanned Image Colors Do Not Match Original Colors
Scan Area is Not Adjustable in Thumbnail Preview
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and
scan again.
Parent topic: Solving Scanned Image Quality Problems
Related references
Available Image Adjustments - Home Mode
Available Image Adjustments - Office Mode
Available Image Adjustments - Professional Mode
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Related tasks
Placing Originals on the Scanner Glass
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Image is Distorted or Blurry
If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
• Adjust these Epson Scan settings (if available) and try scanning again:
• Select the Unsharp Mask setting.
• Adjust the Auto Exposure setting.
• Increase the Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
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Related topics
Selecting Epson Scan Settings
Image Colors are Patchy at the Edges
If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic: Solving Scanned Image Quality Problems
Image is Too Dark
If your scanned image is too dark, try these solutions:
• Adjust these Epson Scan settings (if available) and try scanning again:
• Auto Exposure
• Brightness
• Histogram Adjustment
• Check the brightness and contrast settings of your computer monitor.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Back of Original Image Appears in Scanned Image
If an image from the back of a thin original appears in your scanned image, place a piece of black paper
on the back of the original and scan it again.
Parent topic: Solving Scanned Image Quality Problems
Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan settings (if available) and try scanning again:
• Select the Descreening setting.
• Select a lower Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
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Related topics
Selecting Epson Scan Settings
Image is Scanned Upside-Down
Your product scans using the Auto Photo Orientation setting. This setting checks the preview image
for faces, the sky, and other features, and then correctly rotates the photo when it is scanned, if
necessary. If your photo is not oriented correctly using this option, deselect the Auto Photo Orientation
setting and scan again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Scanning in Full Auto Mode
Scanned Image Colors Do Not Match Original Colors
Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try
scanning again:
• Change the Image Type setting and experiment with different combinations of the next settings.
• Adjust the Tone Correction setting.
• Adjust the Auto Exposure setting.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Selecting Epson Scan Settings
Scan Area is Not Adjustable in Thumbnail Preview
If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions:
• Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.
• Switch to Normal preview mode, if available, and preview your image again.
Parent topic: Solving Scanned Image Quality Problems
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Related concepts
Image Preview Guidelines
Related tasks
Selecting a Scan Area - Home Mode
Selecting a Scan Area - Office Mode
Selecting a Scan Area - Professional Mode
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Placing Originals on the Scanner Glass
Solving Memory Card Problems
Check these solutions if you have problems using memory cards with your product.
Memory Card Does Not Fit Into a Slot
Cannot View or Print Photos from a Memory Card
Cannot Transfer Photos To or From a Memory Card
Parent topic: Solving Problems
Memory Card Does Not Fit Into a Slot
If a memory card does not fit properly in a slot, do not force it in. You may need to use an adapter with
your memory card.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Related tasks
Inserting a Memory Card
191
Cannot View or Print Photos from a Memory Card
If you cannot view or print photos from a memory card inserted in your product, try these solutions:
• Make sure you have inserted only one memory card at a time.
• Make sure your memory card is compatible with the product.
• Make sure the files on your memory card are in the correct format.
• If you have too many photos on your memory card, you may not see all the photos you expect or may
be prompted to select a group of photos by date. Reduce the number of photos on your card or select
one group of photos at a time. Check the memory card specifications for the maximum number of
photos.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card Specifications
Memory Card File Specifications
Related tasks
Inserting a Memory Card
Cannot Transfer Photos To or From a Memory Card
If you have problems transferring photos to or from a memory card inserted in your product, try these
solutions:
• Make sure you have inserted only one memory card at a time.
• Make sure your memory card is compatible with the product.
• Make sure your product is securely connected to your computer.
• If you are transferring photos to the memory card, check the memory card's write-protect tab to make
sure it is set to allow writing to the card.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving Memory Card Problems
Related references
Memory Card Types
Memory Card Specifications
Memory Card File Specifications
192
Related tasks
Inserting a Memory Card
Transferring Photos from a Memory Card to Your Computer
When to Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac OS X
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 8: Navigate to the Start screen, right-click the screen, and select All apps. Select
Control Panel > Programs > Programs and Features. Select EPSON Software Uninstall, then
select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
• Windows (other versions): Click
or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
• Windows 8: Select Epson Event Manager and click Uninstall.
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• Windows 7 or Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson
Event Manager and click Uninstall/Change.
• Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs.
Select Epson Event Manager and click Change/Remove.
5. Do one of the following to uninstall Epson Scan, then follow any on-screen instructions:
• Windows 8: Select EPSON Scan and click Uninstall/Change.
• Windows 7 or Windows Vista: Select EPSON Scan and click Uninstall/Change.
• Windows XP: Select EPSON Scan and click Change/Remove.
6. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: When to Uninstall Your Product Software
Uninstalling Product Software - Mac OS X
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
2. Follow the instructions on the screen to install the Uninstaller utility.
3. Quit all applications currently running on your Mac.
4. Double-click the Uninstaller icon.
5. Select the checkbox for each software program you want to uninstall.
6. Click Uninstall.
7. Follow the on-screen instructions to uninstall the software.
8. To reinstall your product software, see the Start Here sheet for instructions.
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Note: If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan
window, select your product name and click the – (remove) icon to remove it.
Parent topic: When to Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
Internet Support
solutions to common problems. You can download drivers and documentation, get FAQs and
troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3
authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766).
Parent topic: Solving Problems
195
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for
information on how to return your products for proper disposal.
Windows System Requirements
Mac System Requirements
Printing Specifications
Scanning Specifications
Paper Specifications
Printable Area Specifications
Ink Cartridge Specifications
Memory Card Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 8
• Windows 7
• Windows Vista
• Windows XP Professional x64 Edition
• Windows XP SP3
(Canada) for the latest in compatibility and drivers for your product.
196
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• Mac OS X 10.5.8
• Mac OS X 10.6.x
• Mac OS X 10.7.x
• Mac OS X 10.8.x
(Canada) for the latest in compatibility and drivers for your product.
Parent topic: Technical Specifications
Printing Specifications
Paper path
Sheet feeder capacity
Sheet feeder, top entry
Approximately 100 sheets at 17 to 24 lb (64 to 90 g/m2); load legal-
size or user-defined paper sizes one sheet at a time
Parent topic: Technical Specifications
Scanning Specifications
Scanner type
Flatbed, color
Photoelectric device
Effective pixels
Document size
CIS
10,200 × 14,040 pixels at 1200 dpi
Maximum: 8.5 × 11.7 inches (216 × 297 mm)
Scanner glass: US letter or A4
1200 dpi (main scan)
Scanning resolution
2400 dpi (sub scan)
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Output resolution
Image data
50 to 4800, 7200, and 9600 dpi
(50 to 4800 dpi in 1 dpi increments)
16 bits per pixel per color internal
8 bits per pixel per color external
LED
Light source
Parent topic: Technical Specifications
Paper Specifications
Use paper under normal conditions:
• Temperature: 59 to 77 ºF (15 to 25 ºC)
• Humidity: 40 to 60% RH
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-EPSON brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
Single-sheets
Size
A4 (8.3 × 11.7 inches [210 × 297 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 357 mm])
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
8 × 10 inches (203 × 254 mm)
3.5 × 5 inches (89 × 127 mm)
Paper types
Thickness
Weight
Plain paper and paper distributed by Epson
0.003 to 0.004 inch (0.08 to 0.11 mm)
17 lb (64 g/m2) to 24 lb (90 g/m2)
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Envelopes
Size
No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Plain paper
20 lb (75 g/m2) to 24 lb (90 g/m2)
Paper types
Weight
Parent topic: Technical Specifications
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
Single sheets
1
2
3
4
Top: 0.12 inch (3 mm) minimum
Left: 0.12 inch (3 mm) minimum
Right: 0.12 inch (3 mm) minimum
Bottom: 0.12 inch (3 mm) minimum
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Envelopes
1
2
3
4
Left: 0.12 inch (3 mm) minimum
Bottom: 0.20 inch (5 mm) minimum
Top: 0.20 inch (5 mm) minimum
Right: 0.78 inch (20 mm) minimum
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: We recommend that you use genuine Epson cartridges and do not refill them. The use of other
products may affect your print quality and could result in printer damage.
The cartridges included with the printer are designed for printer set up and not for resale. After some ink
is used for priming, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Color
Cyan, Magenta, Yellow, Black
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Cartridge life
Temperature
Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
Storage: –4 to 104 ºF (–20 to 40 ºC)
1 month at 104 ºF (40 ºC)
Ink freezes at 10.4 ºF (–12 ºC)
Ink thaws and is usable after 3 hours at 77 ºF (25 ºC)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge Part Numbers
Memory Card Specifications
Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for
details on using it.
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Compatible types
SD
SDHC
SDXC
miniSD*
miniSDHC*
miniSDXC*
MicroSD*
MicroSDHC*
MicroSDXC*
MultiMedia Card
MMCplus
MMCmobile*
MMCmicro*
Memory Stick Duo*
Memory Stick PRO Duo*
Memory Stick PRO-HG Duo*
Memory Stick Micro*
Magic Gate Memory Stick Duo*
Media format DCF
DCF (Design rule for Camera File system) version 1.0 or 2.0
compliant
Voltage requirements
33 V
Maximum current: 450 mA
Parent topic: Technical Specifications
Dimension Specifications
Height
Stored: 5.7 inches (145 mm)
Printing: 11 inches (279 mm)
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Width
Depth
Weight
Stored: 15.4 inches (390 mm)
Printing: 15.4 inches (390 mm)
Stored: 11.8 inches (300 mm)
Printing: 20.8 inches (528 mm)
9.3 lb (4.2 kg)
(without ink cartridges and power
cord)
Parent topic: Technical Specifications
Electrical Specifications
Power supply rating
Input voltage range
Rated frequency range
Input frequency range
Rated current
100 to 240 V (UPS)
90 to 264 V
50/60 Hz
49.5/60.5 Hz
0.5 to 0.3 A
Power consumption
Printing: 13 W (ISO/IEC24712)
Ready mode: Approx. 6.0 W
Sleep mode: Approx. 2.7 W
Power off mode: Approx. 0.3 W
Parent topic: Technical Specifications
Environmental Specifications
Temperature
Operating: 50 to 95 ºF (10 to 35 ºC)
Storage: –4 to 104 ºF (–20 to 40 ºC)
1 month at 104 ºF (40 ºC)
Operating: 20 to 80% RH
Storage: 5 to 85% RH
Humidity
(non-condensing)
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Parent topic: Technical Specifications
Interface Specifications
Interface type
Hi-Speed USB (Device Class for computers)
Parent topic: Technical Specifications
Network Interface Specifications
Wireless LAN standard
Wireless security
IEEE 802.11 b/g/n
WPA-PSK (TKIP/AES); WPA2 compliant with support for
WPA/WPA2 Personal
Frequency band
2.4 GHz
Communication mode
Infrastructure mode
Ad hoc mode
Note: Wireless LAN standard complies with either IEEE 802.11 b/g or IEEE 802.11 b/g/n, depending on
purchase location.
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States
Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class B
Canada
This equipment contains the following wireless module:
• Manufacturer: Askey Computer Corporation
• Type: WLU6777-D69 (RoHS)
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
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modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
Parent topic: Technical Specifications
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Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life products. Please go to www.epson.com/recycle for
information on how to return your products for proper disposal.
FCC Compliance Statement
Software Notices
Trademarks
Copyright Notice
FCC Compliance Statement
For United States Users
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
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For Canadian Users
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le materiel
brouilleur du Canada.
Parent topic: Notices
Software Notices
OPEN SOURCE SOFTWARE LICENSE
1. This printer product includes open source software programs listed in Section 6) according to the
license terms of each open source software program.
2. We provide the source code of the GPL Programs, LGPL Programs and Apache License Program
(each is defined in Section 6) until five (5) years after the discontinuation of same model of this printer
product. If you desire to receive the source code above, please contact the customer support of your
region. You shall comply with the license terms of each open source software program.
3. The open source software programs are WITHOUT ANY WARRANTY; without even the implied
warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. See the license
agreements of each open source software program for more details, which are described in OSS.pdf
on your Printer Software CD.
4. OpenSSL toolkit
This printer product includes software developed by the OpenSSL project for use in the OpenSSL
Toolkit (http://www.openssl.org/).
This product includes cryptographic software written by Eric Young ([email protected]).
5. The license terms of each open source software program are described in OSS.pdf on your Printer
Software CD.
6. The list of open source software programs which this printer product includes are as follows.
GNU GPL
This printer product includes the open source software programs which apply the GNU General Public
License Version 2 or later version ("GPL Programs").
The list of GPL Programs:
base-passwd-3.5.7
busybox-1.2.2.1
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ifupdown-0.6.8
kernel-2.6.18
lsp-arm-versatile926ejs-2.6.18_pro500
module-init-tools-3.2pre1
mount-2.12
net-tools-1.60
netbase-4.29
psmisc-21.5
readline-libs-5.0
sysvinit-2.86
udev-0.093
udhcp 0.9.8cvs20050124-5
util-linux-2.12
usb8786
GNU LGPL
This printer product includes the open source software programs which apply the GNU Lesser General
Public License Version 2 or later version ("LGPL Programs").
The list of LGPL Programs:
uclibc-0.9.29
libusb-libs-0.1.12
zeroconf 0.6.1-1
iksemel 1.4
Apache License
This printer product includes the open source software program "Bonjour" which apply the Apache
License Version2.0 ("Apache License Program").
Bonjour License
This printer product includes the open source software program "Bonjour " which applies the terms and
conditions provided by owner of the copyright to the "Bonjour ".
Net-SNMP license
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This printer product includes the open source software program "Net-SNMP" which applies the terms
and conditions provided by owner of the copyright to the "Net-SNMP".
OpenSSL License/Original SSLeay License
This printer product includes the open source software program "OpenSSL toolkit" which applies the
license terms of OpenSSL License and Original SSLeay License.
BSD License (Berkeley Software Distribution License)
This printer product includes the open source software programs which apply the Berkeley Software
Distribution License ("BSD Programs").
The list of BSD Programs:
busybox-1.2.2.1
util-linux-2.12
mount-2.12
mvlutils-2.8.4
netkit-ftp-0.17
netkit-base-0.17
portmap-5beta
Sun RPC License
This printer product includes the open source software programs which apply the Sun RPC License
("Sun RPC Programs").
The list of Sun RPC Programs:
busybox- 1.2.2.1
netkit-inetd-0.17
portmap-5beta
TCP Wrappers license
This printer product includes the open source software program "libwrap-libs-7.6 " which applies the
terms and conditions provided by owner of the copyright to the "TCP Wrappers".
libncurses license
This printer product includes the open source software program "libncurses-5.4 " which applies the terms
and conditions provided by owner of the copyright to the "libncurses".
busybox license
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This printer product includes the open source software program "busybox- 1.2.2.1 " which applies the
terms and conditions provided by owner of the copyright to the "busybox".
linux-ftpd license
This printer product includes the open source software program "linux-ftpd-0.17 " which applies the
terms and conditions provided by owner of the copyright to the "linux-ftpd".
ARC4 license
This printer product includes the open source software program "ARC4" which applies the terms and
conditions provided by owner of the copyright to the "ARC4".
json_parser license
This printer product includes the open source software program "json_parser" which applies the terms
and conditions provided by owner of the copyright to the " json_parser ".
MD5 license
This printer product includes the open source software program "MD5" which applies the terms and
conditions provided by owner of the copyright to the " MD5 ".
AES license
This printer product includes the open source software program "AES" which applies the terms and
conditions provided by owner of the copyright to the "AES".
SHA1 license
This printer product includes the open source software program "SHA1" which applies the terms and
conditions provided by owner of the copyright to the "SHA1".
Parent topic: Notices
Trademarks
EPSON® and Supplies Central® are registered trademarks, EPSON ConnectTM is a trademark, and
EPSON Exceed Your Vision is a registered logomark of Seiko Epson Corporation.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
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Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
libTIFF Software Acknowledgment
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose
is hereby granted without fee, provided that (I) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
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THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Parent topic: Copyright Notice
A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. The time interval has been set at the factory
to ensure that the product meets Energy Star standards of energy efficiency, and cannot be modified by
the consumer.
Parent topic: Copyright Notice
Copyright Attribution
© 2013 Epson America, Inc.
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CPD-36506R1
Parent topic: Copyright Notice
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