Epson Stylus PRO 4800 User Manual

®
Epson Stylus Pro 4800  
PRINTER GUIDE  
FCC Compliance Statement  
For United States Users  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to  
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference  
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio or television  
reception. However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause interference to radio and television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
WARNING  
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC  
Certification of this device and may cause interference levels which exceed the limits established by the FCC for  
this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable with this  
device. If this equipment has more than one interface connector, do not leave cables connected to unused  
interfaces. Changes or modifications not expressly approved by the manufacturer could void the user’s authority to  
operate the equipment.  
For Canadian Users  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.  
3
4
Contents  
Where To Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Adding the Printer in Mac OS X 10.3.x . . . . . . . . . . . . . . . . . . . . . 28  
Using Cut Sheet Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36  
Cut Sheet Paper Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37  
Loading Paper in the Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . 38  
Using the Front Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Using the Top Manual Feed Slot . . . . . . . . . . . . . . . . . . . . . . . . . . 47  
Printing Trim Lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Borderless Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Choosing Advanced Print Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91  
Choosing Advanced Black and White Photo Settings . . . . . . . . . . . 94  
Managing Print Jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Using the Progress Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Setting Monitoring Preferences and Optimizing Print Speed . . . . . 98  
-6  
Setting Up the Printer After Transportation . . . . . . . . . . . . . . . . . 125  
Solving Miscellaneous Printing Problems . . . . . . . . . . . . . . . . . . . . . . 139  
Solving Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Clearing Roll Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Clearing Paper Tray Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Clearing Paper Jams from the Manual Feed Slots . . . . . . . . . . . . . 146  
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Contents | 8  
Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150  
Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150  
Cut Sheets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151  
Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153  
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This Printer Guide provides important information on setting up and using  
Introduction  
your printer, selecting paper, and replacing ink cartridges. It also tells you  
how to maintain your printer to keep it working at its best, and provides  
troubleshooting tips in case you have a problem.  
For additional information, see the following:  
The Quick Reference Guide provides a handy summary of procedures for  
daily use and printer maintenance—loading paper, replacing ink  
cartridges and other components, checking and aligning the print head,  
and understanding error messages. Attach it to your printer for easy  
reference.  
The electronic Reference Guide on the CD-ROM provides additional  
information about the printer, drivers, and utility software. You can read  
TM  
the guide using a web browser, such as Safari 1.0 or later, Mozilla  
®
®
®
FireFox 1.0 or later, or Netscape Navigator or Microsoft Internet  
Explorer, versions 4.0 or later.  
Warnings, Cautions, Notes, and Tips  
These symbols are used in this book:  
WARNINGS must be followed carefully to avoid bodily injury.  
Cautions must be observed to avoid damage to your equipment.  
Notes contain important information about your printer.  
Tips contain additional hints on how to get the most out of your printer.  
9
   
10 | Introduction  
Tip: Check the Epson Pro  
Graphics web site at  
http://prographics.epson.  
com for accessories and  
options that are currently  
available.  
Options and Accessories  
®
Your Epson Stylus Pro 4800 offers these optional upgrades and accessories:  
Optional equipment and software  
Option  
Part number  
C4800STAND  
C12C824052  
Epson Stylus Pro 4800 Printer Cabinet Stand  
Internal 10/100 BaseTX (Ethernet ) Type-B Print Server  
(interface card)*  
Paper Roller Spindle (Normal Tension) — 2- or 3-inch  
Paper Roller Spindle (High Tension) — 2- or 3-inch  
One-year extended warranty  
C12C811171  
C12C811191  
EPP48B1  
Two-year extended warranty  
EPP48B2  
* See Appendix A for details.  
In addition, you can order these user-replaceable items:  
Consumables and user-replaceable parts  
Part  
Part number  
C12C890191  
C12C815291  
Replacement Ink Maintenance Tank*  
Replacement Printer Cutter Blade**  
Ink Cartridges  
See page 110 for a  
complete listing.  
* See page 121 for details.  
** Replaces the blade for the printer’s built-in cutter (see page 118).  
®
You can purchase genuine Epson ink and paper from an authorized Epson  
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).  
In the U.S., you can also purchase online at www.epsonstore.com. In  
Canada, you can also purchase at www.epson.ca or 800-807-7766.  
Where To Get Help  
Epson provides technical support and information on the installation,  
configuration, and operation of professional printing products through the  
SM  
Epson Preferred Protection Plan. Dial (888) 377-6611, 6 AM to 6 PM,  
Pacific Time, Monday through Friday. Support hours and days are subject  
to change without notice.  
10  
                     
Introduction | 11  
Before you call, make sure you have your Unit ID number, which is  
Tip: If you experience  
difficulty with the  
toll-free line or your  
Unit ID number, call  
(562) 276-1305.  
included with the Epson Preferred Protection Plan information that came  
with your printer. You’ll also need your printer serial number and proof of  
purchase.  
Epson also provides technical assistance 24 hours a day through the World  
Wide Web. You can reach Epson Support at http://support.epson.com. At  
this site, you can download drivers, firmware, and other files, look at product  
documentation, access troubleshooting information, and receive technical  
advice through e-mail.  
You can purchase genuine Epson ink and paper from an authorized Epson  
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).  
In the U.S., you can also purchase online at www.epsonstore.com. In  
Canada, you can also purchase at www.epson.ca or 800-807-7766.  
Macintosh System Requirements  
To use your printer in either a stand-alone or peer-to-peer network  
®
environment, your Macintosh system should include the requirements  
listed below:  
Mac OS X 10.3.9 or later  
1.25 GHz or higher processor (G5 recommended)  
At least 1GB of RAM  
At least 60MB of free hard disk space to install the software, and at least  
2GB of free hard disk space for processing files (8GB or more available  
hard disk space recommended)  
Caution: Using an  
improperly shielded  
cable—especially a  
cable more than 10 feet  
long—may cause the  
printer to malfunction.  
Quad-speed (4×) or faster CD-ROM or DVD drive for installing the  
printer software  
For USB connection: a compliant USB 2.0 port and a shielded USB  
“AB” cable from Series A (computer) to Series B (printer), up to 10 feet  
long  
Note: USB 2.0 is  
required to allow the  
printer to run at full  
speed.  
For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up  
to 10 feet long  
For network connection: the optional Ethernet card (described on  
page 10) and a compatible cable  
11  
           
12 | Introduction  
Windows System Requirements  
To use your printer in either a stand-alone or peer-to-peer network  
environment, your system should include the requirements listed below:  
®
®
IBM -compatible PC with a Pentium IV 1.7 GHz or higher processor  
recommended  
®
Windows 2000 or XP  
For 10/100 Base TX Ethernet connection: Ethernet equipped PC  
At least 1GB of RAM  
At least 100MB of free hard disk space to install the software, and at  
least 2GB of free hard disk space for processing files (8GB or more  
available hard disk space recommended)  
Quad-speed (4×) CD-ROM or DVD drive for installing the printer  
software  
For USB connection: a Windows-compliant USB 2.0 port and a  
shielded USB “AB” cable from Series A (computer) to Series B (printer),  
up to 10 feet long  
For IEEE 1394 (FireWire) connection: a shielded IEEE 1394 cable up  
to 10 feet long  
For network connection: the optional Ethernet interface card (described  
on page 10) and a compatible cable  
12  
           
Introduction | 13  
Important Safety Instructions  
Before using your printer, read the following safety instructions to make sure  
you use the equipment safely and effectively.  
The printer weighs about 88 lb (without ink or paper), and should be  
lifted by two people.  
When setting up the printer, make sure you have enough space around  
it, as shown below. You may need more space behind the printer if you  
print on large sheets of heavy stock or posterboard.  
15.7 in.  
5.9 in.  
5.9 in.  
13.8 in.  
Place the printer on a flat, stable surface that is larger than this product.  
This printer will not operate properly if it is tilted or at an angle.  
Avoid places subject to rapid changes in temperature and humidity. Also  
keep this product away from direct sunlight, strong light, or heat  
sources.  
Avoid places subject to shocks and vibrations.  
Keep this product away from dusty areas.  
Place this product near a wall outlet where the plug can be easily  
unplugged.  
If you use a stand, make sure it can support at least 110.3 lb (50 kg)  
Use only the type of power source indicated on the label.  
Use only the power cord that comes with this product. Use of another  
cord may result in fire or electric shock.  
13  
   
14 | Introduction  
This product’s power cord is designed for use with this product only.  
Using it with other equipment may result in fire or electric shock.  
Do not use a damaged or frayed power cord.  
If you use an extension cord with this product, make sure the total  
ampere rating of devices plugged into the extension cord does not exceed  
the cord’s ampere rating. Also, make sure the total ampere rating of all  
devices plugged into the wall outlet does not exceed the wall outlet’s  
ampere rating.  
Caution: Always turn  
the printer off using the  
P Power button. When  
you press this button,  
POWER OFF appears on  
the LCD panel. Do not  
unplug the printer or turn  
off the power to the  
printer until the panel  
shuts off. This ensures  
that the print head is  
safely capped.  
Do not block or cover the openings in this product’s cabinet.  
Do not put your hand inside this product or touch the ink cartridges  
during printing.  
Do not move the print head by hand; otherwise you may damage this  
product.  
Do not insert objects through the slots. Take care not to spill liquid on  
this product.  
Do not attempt to service this product yourself.  
Power down the printer from the control panel, unplug the printer, and  
refer servicing to qualified service personnel under the following  
conditions:  
The power cord or plug is damaged; liquid has entered this product; this  
product has been dropped or the cabinet damaged; this product does not  
operate normally or exhibits a distinct change in performance.  
14  
 
Introduction | 15  
Ink Cartridge Safety Instructions  
Keep ink cartridges out of the reach of children and do not drink the  
ink.  
Caution: Do not shake  
cartridges (that have been  
installed previously) with  
too much force.  
Store ink cartridges in a cool, dark place.  
If ink gets on your skin, wash it off with soap and water. If ink gets in  
your eyes, flush them immediately with water.  
Shake an ink cartridge well before installing it for best results.  
Do not use an ink cartridge beyond the date printed on the cartridge  
carton.  
Use up the ink cartridge within six months of installation for best  
results.  
Do not dismantle the ink cartridges or try to refill them. This could  
damage the print head.  
Do not touch the ink supply port or its surrounding area and the green  
IC chip on the side of the ink cartridge. Doing so may affect normal  
operation and printing.  
15  
     
16 | Introduction  
16  
17  
This chapter includes the following information:  
Chapter 1:  
Setting Up  
the Printer  
Unpacking  
Setting up and plugging in  
Installing ink  
Connecting to your system  
Connecting to the network  
Installing the software  
Updating your printer firmware  
Unpacking  
1. Make sure you have all these parts for your Epson Stylus Pro 4800:  
WARNING: The printer  
weighs about 88 pounds,  
and should be lifted by two  
people.  
IEEE 1394  
FireWire Cable  
Note: The printer also  
includes a black ink  
conversion kit (3  
Printer  
cartridges). Save the kit in  
case you want to change  
your black ink cartridge  
later. (See page 113.)  
Roll paper spindle  
The printer includes a  
Photo Black cartridge. If  
you prefer to use Matte  
Black, the Matte Black  
cartridge can be  
Spindle adapters  
Power cord  
(attached to spindle)  
purchased separately.  
See page 110.  
Paper tray  
Ink cartridges  
(includes Photo Black ink cartridge)  
Black ink conversion cartridges  
17  
       
18 | Setting Up the Printer  
2. Remove all the packing materials and tape. Save the box and packaging  
in case you need to ship the printer.  
3. Remove the two screws and remove the carriage retainer bracket. Store  
the screws and retainer bracket in case you need to transport the printer  
later.  
Note: To prevent paper  
jams, don’t place the  
screws back in the  
printer.  
4. Unlock the print head carriage by pulling the green tab to the left. Do  
not push down and do not remove the tab.  
1-18  
 
Setting Up the Printer | 19  
Setting Up and Plugging In  
1. Connect the power cord to the AC inlet on the back of the printer.  
2. Plug the other end of the power cord into a properly grounded electrical  
outlet.  
3. Insert the paper tray into the slots at the front of the printer.  
Installing Ink  
Use the ink cartridges that came with your printer for initial ink charging.  
During the initial installation process, it is normal for up to one-third of the  
ink in each cartridge to be used.  
Note: The default black  
ink cartridge is Photo  
Black. If you prefer to use  
Matte Black (sold  
1. Press the PPower button to turn on the printer.  
separately; see  
page 110), you can install  
the Matte Black cartridge  
immediately instead of  
installing the supplied  
Photo Black cartridge.  
Power button  
1-19  
       
20 | Setting Up the Printer  
2. Press both ink compartment covers to open them.  
3. Raise both ink levers.  
4. Remove each ink cartridge from its package and gently shake the  
cartridge.  
1-20  
Setting Up the Printer | 21  
5. Install the ink cartridges in the printer. Hold each cartridge with the  
arrow pointing toward the printer, then insert it into its slot. Make sure  
you insert each cartridge in the correct slot.  
Caution: Charging takes  
about 8 minutes. Never  
turn off the printer,  
6. After installing all 8 cartridges, lower the ink levers. The printer begins  
charging the ink delivery system and the Pause light flashes.  
release the paper lever, or  
open the cover while the  
Pause light is flashing, or  
you may damage the  
printer.  
7. When ink lever messages appear on the LCD, follow the instructions to  
raise or lower the ink levers.  
8. When READY appears on the LCD display, charging is complete. Press  
the Pause button as indicated and close the ink compartment covers.  
1-21  
 
22 | Setting Up the Printer  
Connecting to Your System  
You can use either USB or FireWire connections. Make sure your system has  
the appropriate port, and you have a standard, shielded cable 10 feet long or  
less.  
USB Cable  
FireWire Cable (included)  
1. Make sure that both the printer and the computer are off.  
2. Plug the interface cable into the appropriate port on the printer.  
FireWire port  
USB port  
3. Plug the other end of the cable into the appropriate connector on your  
computer.  
1-22  
   
Setting Up the Printer | 23  
Connecting to the Network  
If you plan to attach the printer to your network, you need the optional  
EpsonNet print server card. The EpsonNet print server is a 10/100 BaseTX  
Type B Ethernet interface card (part number C12C824052).  
You can purchase the print server card and other optional equipment and  
and supplies from an authorized Epson reseller. To find the nearest reseller,  
call 800-GO-EPSON (800-463-7766).  
In the U.S., you can also purchase online www.epsonstore.com.  
In Canada, you can also purchase at www.epson.ca or (800) 807-7766.  
Make sure you have the correct cable for connecting the printer. To connect  
to a network hub, you need a standard RJ-45 “straight-through” network  
cable. To connect directly to your computer’s network interface, you need  
an RJ-45 crossover cable.  
Before you install the print server, make sure you check the documentation  
included with the card for additional instructions. Then follow these steps to  
install the card:  
Caution: You must  
unplug the printer from  
the power outlet, or you  
may damage the printer  
and the card.  
1. Turn off your computer and printer.  
2. IMPORTANT: Unplug the printer from its electrical outlet. Not doing  
so may cause damage to the printer and the card.  
Note: You need to  
remove the card when  
shipping the printer. See  
page 127.  
3. Disconnect any interface cables from the printer.  
4. Use a cross-head screwdriver to remove the two screws securing the  
optional interface cover. Then lift off the cover as shown:  
Make sure you keep the screws in case you need to remove the card and  
replace the cover.  
1-23  
   
24 | Setting Up the Printer  
5. Slide the card along the slots inside the compartment. Push it in firmly  
to fully insert the connector into the printer’s internal slot.  
6. Use the two screws included with the card to secure it.  
7. Connect one end of the appropriate cable to the card. Then connect the  
other end to your computer’s Ethernet port or hub.  
8. Plug in the printer’s power cord.  
Once the printer is connected to your network, you need to configure it.  
Turn on the printer and press the small black button on the back of the  
Ethernet card. Hold it down until the printer starts printing a series of status  
sheets. See the documentation that came with the print server for  
instructions on configuring it for your network.  
Installing the Software for Macintosh  
Note: You can check for a  
newer version of your  
printer driver on the  
Follow the steps below to install the software on a Macintosh. For Windows,  
see page 30.  
Epson support site at  
www.support.epson.com.  
1. Turn on your Macintosh and your printer.  
2. Insert the printer software CD-ROM. If necessary, double-click the  
Epson CD-ROM to open its window.  
1-24  
     
Setting Up the Printer | 25  
You see the Epson installer icon.  
3. Double-click the Epson installer icon.  
4. Double-click Install Printer Driver and Utilities.  
5. Enter your password and follow the on-screen instructions to install  
your software.  
6. Enter your password again and follow the on-screen instructions to  
install the EPSON LFP Remote Panel.  
7. Double-click Install Additional Color Profiles to install the profiles  
for your printer.  
8. Double-click Install Reference Guide and wait while the guide is  
installed.  
1-25  
26 | Setting Up the Printer  
9. Do one of the following:  
If you are finished installing software, click Exit.  
If you installed the optional EpsonNet print server card,  
double-click Install EpsonNet Config. Enter your password and  
follow the on-screen instructions. You can use EpsonNet Config to  
configure your printer for network use.  
When you see the prompt, click Restart.  
Remove the printer software CD-ROM and follow the instructions below  
for Mac OS X 10.4 or on page 28 for Mac OS X 10.3.  
Adding the Printer in Mac OS X 10.4.x  
1. Open the Apple menu, select System Preferences, then open the  
Print & Fax Utility. Or, go to Hard Drive > Applications > Utilities >  
Printer Setup Utility.  
Click here to add  
your printer  
1-26  
 
Setting Up the Printer | 27  
2. Click the + plus sign. You see your printer in the Printer Browser:  
Tip: If you want to  
rename the printer for  
easier identification, enter  
a new name for it in the  
Name field on this  
screen.  
3. Wait while your Macintosh finds the printer driver and the Add button  
becomes available. Then click the Add button.  
Note: If your Macintosh  
cannot find the printer,  
click More Printers and  
select the appropriate  
interface.  
Your printer appears in the Print & Fax utility:  
4. Close the utility. Go to page 32 to update your printer firmware, if  
necessary.  
1-27  
28 | Setting Up the Printer  
Adding the Printer in Mac OS X 10.3.x  
1. Open the Applications folder, then open the Utilities folder and open  
the Printer Setup Utility.  
2. If you see a message like this, click Add, then skip to step 4.  
3. Click the Add icon at the top of the Printer List window.  
1-28  
 
Setting Up the Printer | 29  
4. Pull down the menu and select the connection you are using—either  
EPSON USB, EPSON FireWire, or EPSON TCP/IP. The Stylus Pro  
4800 appears on the screen.  
5. Click Stylus Pro 4800, then click Add.  
You see the Stylus Pro 4800 in the Printer list.  
Tip: If you want to  
rename the printer for  
easier identification,  
select the printer name in  
the list and click Show  
Info. Type a new name  
and click Apply Changes.  
6. Leave this window open. Go to page 32 to update your printer  
firmware, if necessary.  
1-29  
 
30 | Setting Up the Printer  
Installing the Software for Windows  
1. Make sure your printer is turned off.  
2. Turn on your computer.  
3. Insert the printer software CD-ROM in your computer. The installer  
starts automatically. If it doesn’t start, double-click My Computer or  
click Start > My Computer. Then double-click your CD-ROM icon.  
4. Double-click Install Printer Driver and Utilities.  
1-30  
   
Setting Up the Printer | 31  
5. When you see a window asking you to turn on your printer, press the  
P Power button. (Make sure the printer is connected; see page 22.)  
6. When you see a message that driver installation and printer  
configuration were completed successfully, click OK. The EPSON LFP  
Remote Panel begins installing.  
7. Double-click Install Additional Color Profiles to install the profiles  
for your printer.  
8. Double-click Install Reference Guide and wait while the guide is  
installed.  
9. Do one of the following:  
If you are finished installing software, click Exit.  
If you installed the optional EpsonNet print server card,  
double-click InstallEpsonNet Config. Follow the on-screen  
instructions to install the software. You can use EpsonNet Config to  
configure your printer for network use.  
10. Close the installer, then remove the CD-ROM. Go to the next section  
to update the printer firmware, if necessary.  
1-31  
 
32 | Setting Up the Printer  
Updating Your Printer Firmware  
Before you begin using your printer, you should check for a newer version of  
firmware on the Epson support site and update your printer, if necessary.  
Downloading the Firmware  
1. Navigate to http://support.epson.com in your browser.  
2. Choose your printer.  
3. Click Drivers and Downloads to find the newest firmware.  
4. Choose the version for Macintosh or Windows and follow the  
instructions on the screen, then continue with the instructions below to  
upgrade the firmware.  
Note: Although the  
illustrations in this  
Updating the Firmware  
section show Macintosh  
screens, the procedure is  
the same in Windows.  
1. Double-click the firmware file to extract it.  
2. Double-click the EPSON LFP Remote Panel icon on your desktop. You  
see the LFP Remote Panel.  
Note: For more  
information on using the  
LFP Remote Panel, click  
Help to see the electronic  
guide.  
1-32  
       
Setting Up the Printer | 33  
3. Make sure Stylus Pro 4800 is selected, then click the Firmware  
Updater button. You see the Firmware Updater window.  
4. Make sure your printer is on, its LCD is set to Ready, and it is  
connected to your computer, then choose Stylus Pro 4800 in the  
Printer list.  
5. Click Browse and find the firmware that you just downloaded and  
extracted. Select the file and click Choose.  
1-33  
34 | Setting Up the Printer  
Caution: Don’t turn off  
the printer while the  
firmware is updating.  
6. If the firmware version of the file is newer, click Update to start the  
firmware updating process. (If it is the same, you don’t need to update.)  
7. When the update is complete, close the Firmware Updater window, LFP  
Remote window, and the Printer Utility window.  
To finish the installation, you need to load some cut-sheet paper and align  
the print head, as described on page 107.  
1-34  
35  
The Epson Stylus Pro 4800 prints on a variety of media, including roll paper  
and cut sheets up to 17 inches wide. You can also use heavy stock, such as  
posterboard up to 59 mil (1.5 mm) thick, via the straight-through paper  
path.  
Chapter 2:  
Handling  
Paper and  
Other Media  
This chapter includes the following information:  
Selecting media for your printer  
Using cut sheet paper  
Using roll paper  
Loading paper manually  
Optimizing the settings for your paper  
Selecting Media for Your Printer  
Note: You can purchase  
additional roll paper  
spindles and other  
accessories or options  
from the Epson Pro  
Graphics web site  
(http://prographics.epson.  
com) or your authorized  
Epson dealer.  
You can print on most types of coated, glossy, plain paper, and other media.  
An optional high-tension spindle is also available for printing on certain roll  
media such as Epson UltraSmooth Fine Art Paper and Textured Fine Art  
Paper. The spindle applies tension to keep the paper tightly wound. Check  
the Epson Pro Graphics web site (http://prographics.epson.com) or your  
authorized Epson dealer for available media.  
TM  
The following table shows the paper sizes you can use:  
Supported paper sizes  
Roll paper  
Cut sheets  
Size  
8.3 to 17 in. wide  
(211 to 432 mm)  
8 × 10 in. up to 17 × 22 in.  
Maximum  
2 in. core: 4 in. (103 mm)  
externalroll 3 in. core: 6 in. (150 mm)  
diameter  
Thickness  
3.15 to 19.7 mil (0.8 to 0.5 mm) 3.15 to 59 mil (0.8 to 1.5 mm)  
Always test samples of paper stock in the printer before purchasing large  
quantities or printing large jobs. When you use non-Epson paper or other  
media, you may need to adjust various settings and create special paper  
configurations. See page 58 for instructions.  
35  
     
36 | Handling Paper and Other Media  
Guidelines for Using Epson Media  
Follow these guidelines, as well as those included in your paper package,  
when printing on Epson paper and other media:  
Avoid touching the printable surface with your bare hands. Fingerprints  
may affect print quality. Handle media by the edges or use cotton  
gloves.  
Always choose the correct Media Type setting in your printer driver  
software before you send your job. See page 66 (Mac OS X) or page 83  
(Windows) for instructions.  
Always select the correct paper source (roll or sheet) in both the printer  
driver software and on the printer’s control panel. See page 63  
(Mac OS X) or page 85 (Windows) for instructions on selecting the  
paper source in your printer software.  
Keep unused media in its original packaging and store it in a cool, dry  
place to maintain quality. Avoid storing your printouts where they will  
be exposed to high temperature, humidity, or direct sunlight.  
Using Cut Sheet Paper  
You can print on many types of cut sheet paper and other media.  
The Epson Stylus Pro 4800 accepts sheets ranging from 8 × 10 inches to  
17 × 22 inches.  
Follow these additional guidelines for cut sheet paper:  
You can leave your roll paper on the spindle when you print on cut  
sheets; make sure it is removed from the paper path and rolled up.  
Store sheet media on a flat surface in its original package.  
If you need to add paper to the tray, first remove all the paper and then  
add to the stack that you removed.  
Use the 250 Media Type setting for 17 × 22-inch sheets.  
If you’re using fine art paper or other thick media, you need to load it  
manually, as described on page 44.  
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Handling Paper and Other Media | 37  
Cut Sheet Paper Paths  
In addition to the paper tray, two paper paths are available for manual  
feeding of special media. Make sure you use the correct paper path for Epson  
media, as listed below:  
Paper tray  
Photo Quality Ink Jet Paper  
Premium Glossy Photo Paper  
Premium Semigloss Photo Paper  
Premium Luster Photo Paper  
Proofing Paper Commercial Semimatte  
Premium Semimatte Photo Paper  
Enhanced Matte Paper  
Watercolor Paper - Radiant White  
Plain Paper  
Top manual feed slot  
Photo Quality Ink Jet Paper  
Premium Semigloss Photo Paper  
Premium Luster Photo Paper  
Proofing Paper Commercial Semimatte  
Premium Semimatte Photo Paper  
Enhanced Matte Paper  
Watercolor Paper - Radiant White  
Velevet Fine Art Paper  
Plain Paper  
2-37  
   
38 | Handling Paper and Other Media  
Front manual feed slot  
UltraSmooth Fine Art Paper  
Textured Fine Art Paper  
Enhanced Poster Board  
Velvet Fine Art Paper  
Loading Paper in the Paper Tray  
You can load up to 250 sheets of plain paper in the tray. The following table  
lists a guideline for paper tray capacity for various types and sizes of Epson  
paper:  
Epson cut sheet paper capacity  
Loading  
Paper type  
Size (inches) capacity  
Photo Quality Ink Jet Paper  
8.5 × 11  
200  
100  
11 × 17  
13 × 19  
17 × 22  
8.5 × 11  
13 × 19  
8.5 × 11  
50  
Premium Semigloss Photo Paper  
Premium Luster Photo Paper  
100  
50  
100  
50  
11.7 × 16.5  
13 × 19  
Proofing Paper Commercial Semimatte  
Enhanced Matte Paper  
13 × 19  
8.5 × 11  
50  
100  
50  
11.7 × 16.5  
13 × 19  
Watercolor Paper - Radiant White  
13 × 19  
20  
2-38  
     
Handling Paper and Other Media | 39  
Follow these steps to load cut sheets in the paper tray:  
1. Make sure the printer is turned on, then press the Paper Source  
button until the sheet icon appears on the LCD display.  
2. Extend the paper tray and paper tray cover.  
3. Lift up the paper tray cover.  
2-39  
40 | Handling Paper and Other Media  
4. Flip up the paper guide roller and slide the edge guide all the way to the  
left.  
5. Clean the inside of the paper tray to remove any dust. Dust may affect  
printout quality.  
6. Thumb through a stack of paper, then gently tap it on a flat surface to  
even the edges.  
2-40  
Handling Paper and Other Media | 41  
7. Load the sheets with the printable side down, in the portrait orientation  
(short edge first). Place the paper all the way back in the paper tray and  
next to the right edge.  
Note: When you need to  
add sheets, first remove  
all the paper and then add  
to the stack that you  
removed.  
Make sure the stack of paper fits under the arrow on the left edge guide.  
8. Adjust the edge guide and length of the paper tray.  
2-41  
42 | Handling Paper and Other Media  
If you’re printing on letter-size paper, raise the paper guide and push it  
against the end of the paper stack.  
9. Flip the paper guide roller down onto the stack of paper.  
2-42  
Handling Paper and Other Media | 43  
10. Replace the paper tray cover and adjust its length.  
Note: Make sure the roll  
paper support on the  
paper tray cover is not  
raised.  
11. Extend the paper tray cover if necessary to support your printouts.  
2-43  
 
44 | Handling Paper and Other Media  
Using the Front Manual Feed Slot  
If you want to print on fine art paper, posterboard, or other media  
19 to 59 mil (0.5 to 1.5 mm) thick, you need to use the manual feed slot.  
This provides a straight-through paper path. Be sure to allow enough room  
behind the printer so the paper is not bent when it feeds into the printing  
position.  
1. Make sure the printer is turned on, then press the Paper Source  
button until the sheet icon appears on the LCD display.  
2. Release the paper lever.  
3. Open the top cover.  
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Handling Paper and Other Media | 45  
4. Insert the sheet face-up.  
5. Push the sheet under the gray feed rollers.  
Gray  
feed  
rollers  
6. Align the edge of the paper with the mark on the paper tray cover, as  
shown below. For longer sheets, make sure you align the right edge of  
the sheet with the arrow mark on the right and the leading edge with the  
OTHERS mark.  
Then close the top cover.  
2-45  
46 | Handling Paper and Other Media  
7. Return the paper lever to the secured position. The printer automatically  
feeds the paper into printing position.  
8. Extend the paper tray and cover if necessary to support the sheet as it  
comes out of the printer. Make sure the roll paper support is not raised.  
2-46  
Handling Paper and Other Media | 47  
Using the Top Manual Feed Slot  
You may use the top manual feed slot for certain media types such as Velvet  
Fine Art Paper. You can also use this feed slot for other types of paper, as  
listed on page 37.  
1. Make sure the printer is turned on, then press the Paper Source  
button until the sheet icon appears on the LCD display.  
2. Align the sheet with the right edge of the slot and insert it until it meets  
resistance. Make sure the sheet is straight.  
The printer automatically feeds the sheet into printing position.  
3. Extend the paper tray and cover if necessary to support the sheet as it  
comes out of the printer. Make sure the roll paper support is not raised.  
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48 | Handling Paper and Other Media  
Using Roll Paper  
You can use roll paper with a 2- or 3-inch core, up to 17 inches wide.  
Manually switching from one paper roll to another is a simple process.  
Check the Epson Pro Graphics web site (http://prographics.epson.com) or  
your authorized Epson dealer for available media.  
Roll Paper Guidelines  
Caution: Some 2-inch  
core roll paper at widths  
smaller than 10" may  
cause the print head to  
strike the surface of the  
paper due to paper  
When printing on roll paper, be sure to follow the media handling  
guidelines on page 36, as well as these special guidelines for roll paper:  
When storing roll paper, keep it in its original packaging—including the  
bag, end caps, and box.  
curling. This will damage  
the paper by leaving  
scratch marks on the  
surface of the paper and  
it can also cause paper  
jams if the paper is torn  
during the printing  
process. If you notice  
head strike marks or  
paper jams when printing  
on this type of paper,  
Epson recommends  
printing on 3-inch core  
paper or wider paper.  
To avoid feeding excess paper, make sure the  
appear on the LCD display. Press the Paper Source button until the  
Sheet icon does not  
or  
roll icon appears on the LCD display.  
Choose  
if you want the paper to be cut automatically after each  
page is printed.  
Choose  
if you’re printing on canvas or other heavy media. Media  
that is too thick will damage the cutter. Use of a rotary paper  
cutter/trimmer is recommended.  
Also choose this setting if you want to print a series of pages and keep  
them together for cutting later on. The following media (and other  
similar materials) do not work with the built-in cutter:  
Tip: To avoid wasting  
paper on thick paper,  
Fine art paper (including Epson Textured and UltraSmooth Fine  
Art Paper)  
chose  
, then turn off  
the Auto Cut setting in  
the driver.  
TM  
PremierArt Water Resistant Canvas for Epson  
Vinyl  
Matte board  
Backlight film  
Heavyweight polyester banner media  
DuPont Semigloss Proofing Paper  
Release the paper lever to view the suction setting. The suction helps  
hold the paper in place during loading and printing.  
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Handling Paper and Other Media | 49  
If you’re loading heavy paper, you may need to increase the suction  
strength by pressing the paper feed button.  
For lightweight paper, decrease the suction by pressing the  
button.  
Note: The spindle  
Loading the Paper onto the Spindle  
accommodates both  
2-inch and 3-inch roll  
paper cores. To switch  
between different size  
cores, see page 54.  
Follow these steps to attach the roll to the spindle:  
1. Slide the black paper stop (flange) off the left end of the spindle.  
Avoid touching the  
printable surface of  
the paper as much as  
possible. Oils from  
your skin can affect  
print quality.  
2. Position the roll so the paper unwinds as shown, then slide it onto the  
spindle:  
3. Slide the movable paper stop back onto the spindle and insert it into the  
end of the roll. Make sure it is firmly fixed into the left end of the paper  
roll.  
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50 | Handling Paper and Other Media  
Placing the Paper in the Printer  
Follow these steps to place the paper in the printer:  
1. Open the roll paper cover.  
2. Place the roll paper in the printer as shown. (The gray end of the spindle  
goes on the right.)  
Note: To avoid feeding  
excess paper, make sure  
you don’t select  
3. Make sure the printer is turned on, then press the Paper Source  
button until the  
or  
icon appears on the LCD display.  
when you’re using roll  
paper.  
2-50  
 
Handling Paper and Other Media | 51  
4. Release the paper lever.  
5. Hold both sides of the paper and feed it into the slot.  
2-51  
52 | Handling Paper and Other Media  
6. Feed the paper all the way through the printer to the end of the paper  
tray.  
7. Using the ends of the spindle, roll the paper up until the edge is aligned  
with the roll paper mark next to the arrow.  
2-52  
Handling Paper and Other Media | 53  
8. Move the paper lever to the secured position. The printer automatically  
positions the paper for printing.  
9. Raise the roll paper support. Make sure the paper is on top of the guides.  
Note: The maximum  
length of roll paper you  
can print on is limited by  
the printer driver, and  
may also be limited by  
your application software  
and/or operating system.  
10. Close the roll paper cover.  
To avoid indenting or creasing the paper, remove it from the paper path and  
roll it up when you are not printing.  
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54 | Handling Paper and Other Media  
Removing Paper from the Spindle  
If you need to remove the paper roll from the spindle, follow these  
steps:  
1. Open the roll paper cover.  
2. If the paper is loaded for printing, push the paper lever back to  
the released position, then roll up the paper before removing it.  
3. Remove the roll paper and spindle from the printer.  
4. Set the spindle upright, with the gray end on the floor and the  
black end at the top.  
5. Slide the black paper stop off the top of the spindle.  
6. Remove the roll paper from the spindle.  
Switching Between 2-Inch and 3-Inch Roll Paper  
You can convert the spindle to accept roll paper with either a 2-inch or  
3-inch core by using the spindle adapters. Follow these steps to attach the  
adapters for using 3-inch roll paper:  
Note: Roll paper with a  
2-inch core may cause  
paper jams on this printer  
due to severe paper curl.  
If you notice frequent  
paper jams when using  
2-inch core media, switch  
to media with a 3-inch  
core.  
1. Remove the black paper stop from the end of the spindle.  
2. Align the arrow marks as shown below and press one of the adapters  
onto the gray paper stop until it locks in place. Press the other adapter  
onto the black paper stop.  
2-54  
       
Handling Paper and Other Media | 55  
To remove the adapters, press on the four tabs.  
Press tabs to release  
Cutting Paper Manually with the Built-in Cutter  
When you’re not using the auto cut setting, you need to cut the paper  
manually by pressing the button after your print job is finished. You can use  
the button for most types of paper. However, if you’re printing on fine art  
paper, canvas, or other heavy media, you should use a rotary paper  
cutter/trimmer or scissors rather than the built-in cutter. See page 48 for a  
list of media that cannot be used with the built-in cutter.  
Follow these steps to cut manually with the built-in cutter:  
1. Before you print, press the Paper Source button until you see the  
icon.  
2. Run your print job.  
3. If the paper is not positioned correctly, press the or button to  
match the cutting position on the paper with the cutting position on the  
left side of the print head.  
4. Press the button until you see the  
auto cut icon on the LCD.  
5. Press and hold the button for 3 seconds. The paper is cut.  
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56 | Handling Paper and Other Media  
Printing Trim Lines  
You can print trim lines on the right edge of your pages (if you’re using auto  
cut) or on the right and bottom edge (if you’re not using auto cut). Follow  
these steps:  
1. Press the Menu  
button. Printer Setup appears on the display.  
2. Press the Menu  
button again to select the Printer Setup menu and  
display PLATEN GAP.  
3. Press the button to display PAGE LINE.  
4. Press the Menu  
button. OFF is displayed as the current setting.  
5. Press the button so that ON appears.  
6. Press the Menu  
to ON.  
button to save the setting. An asterisk appears next  
7. Press the Pause button to exit the menu.  
You can also specify trim lines from your printer driver software. For  
instructions, see page 72 (Mac OS X) or page 88 (Windows).  
Adjusting the Platen Gap for Thick or Thin Paper  
When you print on unusually thick or thin paper, you may need to adjust  
the platen gap setting. Normally, the STANDARD setting allows the printer  
to adjust automatically. However, if print quality is not satisfactory when  
using very thin or very thick stock, you may need to change this setting.  
Follow these steps:  
1. Press the Menu  
button. Printer Setup appears on the display.  
2. Press the Menu  
button again to select the Printer Setup menu and  
display PLATEN GAP.  
3. Press the Menu  
button. STANDARD is displayed as the current  
setting.  
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Handling Paper and Other Media | 57  
4. Use the and buttons to change the setting. (STANDARD is the  
default setting; you can also choose NARROW, WIDE, WIDER, or  
WIDEST.)  
Caution: To avoid  
damaging the printer,  
make sure you do not  
select the Narrow  
setting when you print  
on heavy media.  
5. Press the Menu  
button to save the setting. An asterisk appears next  
to the selected setting.  
6. Press the Pause button to exit the menu.  
If you’ve selected a non-standard platen gap, the letter N or W appears in the  
corner of the display to remind you of the narrow or wide setting. When you  
switch media, don’t forget to change the setting back to STANDARD.  
If you’re printing on non-Epson media, you may also need to create a paper  
configuration to optimize your results. See the following section for more  
information.  
Optimizing the Settings for Your Paper  
When you choose a media type in your Epson printer software, the driver  
automatically determines the best settings for your paper. However, you may  
want to fine-tune how the printer handles various media—especially if you  
use non-Epson paper or a paper not supported by the driver. Use the paper  
configuration settings described below. If you’re printing on unusually thick  
or thin paper, you may also need to adjust the platen gap; if so, you should  
do that first (see page 56).  
Note: It’s a good idea to  
keep a list describing your  
paper configurations.  
You can create a special configuration, or group of settings, for each paper  
type (up to ten types) and select the desired configuration whenever you  
print on a particular stock.  
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58 | Handling Paper and Other Media  
Creating Paper Configurations  
To create a configuration for a specific paper type, make sure the paper you  
want to configure is loaded in the printer. Then follow these steps:  
1. Press the Menu  
button, then press the button until CUSTOM  
PAPER appears on the display.  
2. Press the Menu  
3. Press the Menu  
button to display PAPER NUMBER.  
button, then press the button to select a paper  
configuration number (1 to 10). Press the Menu  
button again to  
save the number setting.  
4. Press the button, then the button to display PLATEN GAP. Press  
the Menu button, then press the button to select NARROW,  
STANDARD, WIDE, or WIDER. The STANDARD setting is  
recommended for most paper types.  
5. Press the button, then the button to display THICKNESS PAT.  
6. Press the Menu  
button twice to print the paper thickness pattern.  
The printer prints a pattern similar to the following:  
1
2
3
4
5
6
7
8
9
10 11  
12  
13  
14  
15  
16  
Smallest gap  
7. Examine the printed pattern for the most evenly overlapping lines.  
Choose the number with the most even lines. In the example shown  
above, the lines under number 4 are the most even.  
8. After printing the pattern, THICKNESS NUM is displayed. Press the  
button to select the number that you noted in step 7.  
9. Press the Menu  
button to save the selected value. Press the  
button, then the button for the menu options shown below. Make  
any adjustments, as needed, and press the Menu  
button to save each  
setting.  
You can also make similar settings using the printer driver software. For  
instructions, see page 69 (Mac OS X) or page 93 (Windows).  
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Handling Paper and Other Media | 59  
CUT METHOD lets you decrease the cutting blade pressure for  
thinner media, or adjust the speed for thick media. You may need to  
experiment to determine the cleanest cut for your paper.  
PPR FEED ADJUSTMENT helps eliminate banding. Choose a  
lower value if you see white lines on your prints, or a higher value if  
you see dark lines.  
EJECT ROLLER TYPE lets you define the eject roller for printing  
with non-Epson media. You may need to experiment to determine  
the best setting for your paper.  
DRYING TIME lets you print with non-Epson media and avoid  
smearing the ink. You can make the print head wait up to 10  
seconds after each pass to allow ink to dry on the page.  
SUCTION lets you decrease the paper suction level when printing  
on thin media (under 12 lb), such as drafting paper or backlight film.  
®
M/W ADJ adjusts the intensity of the MicroWeave pattern. This  
improves print quality, but lowers printing speed.  
10. When done, press the Pause button.  
Selecting Paper Configurations  
Once you have created a paper configuration, you can select it whenever you  
print on that paper:  
1. Press the Menu  
button, then press the button to display  
button again.  
CUSTOM PAPER. Press the Menu  
2. Press the button to display PAPER NUMBER, then press the  
Menu button.  
3. Press the button to select the configuration number that you want to  
use. If you select STANDARD, the printer uses the driver settings. If you  
select a number from 1 to 10, the control panel settings override the  
driver settings.  
4. Press the Menu  
button. The configuration number you selected is  
displayed on the LCD.  
5. Press the Pause button to exit the menu.  
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60 | Handling Paper and Other Media  
2-60  
61  
Your Epson Stylus Pro 4800 comes with drivers and utilities that let you  
Chapter 3:  
print and manage print jobs. ICC profiles for ColorSync® are included, so  
you can use color management features in Adobe® Photoshop® or other  
applications, or in the driver itself. A color-managed workflow using  
Photoshop will give you the most accurate colors and best photographic  
output from your Epson Stylus Pro 4800 for color photos. For the best black  
and white photography output, the Stylus Pro 4800 driver offers Advanced  
Black and White mode.  
Printing with  
Epson Drivers  
for Macintosh  
You can create your own profiles if you have the required hardware and  
software, or you can have them created by a color specialist. Make sure any  
profiles you want to use are located in the standard folder for your operating  
system. When you install the Epson printer driver, the ready-made profiles  
are automatically copied to the right folder.  
This chapter includes the following information for Mac OS® X:  
Tip: Check the Epson Pro  
Graphics website at  
http://prographics.epson.  
com for updated drivers  
and utilities that may  
become available.  
Choosing page setup settings for cut sheets and roll paper  
Choosing basic print settings  
Choosing advanced print options, including color management and  
paper configuration settings  
Choosing roll paper options  
Creating a custom preset and printing  
Monitoring print jobs  
Checking printer status  
61  
 
62 | Printing with Epson Drivers for Macintosh  
Choosing Page Setup Options  
Before you print, make sure you have installed the Epson printer driver and  
utilities from the CD-ROM. You also need to configure your connection  
and set up the printer in the Printer Setup Utility. For instructions on  
installing and configuring the printer driver, see page 24.  
Note: Many application  
settings override the  
printer’s page setup  
options. Always verify  
settings to get the results  
you expect.  
Page Setup options let you choose from several options for printing on cut  
sheets or roll paper. You can also select the orientation of your image and the  
paper size. For printing on roll media, creating a custom page size is  
recommended to make the best use of your paper.  
If you need more  
information about print  
options, click the Help  
button.  
1. Open the file you want to print and select Page Setup in your  
application. You see this screen:  
Select Stylus Pro 4800  
2. Open the Format for pop-up menu and select Stylus Pro 4800.  
Note: If your application  
has margin settings,  
Note the following limitations on borderless printing:  
make sure they’re turned  
off for borderless printing.  
Borderless printing takes longer than normal printing.  
Margins are required at the top and bottom of the page on cut  
sheets. Full borderless printing is available on roll paper only.  
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Printing with Epson Drivers for Macintosh | 63  
3. Click the Paper Size pop-up menu and choose a size and one of the  
options:  
Select the paper size,  
then choose the setting  
The standard size setting prints on cut sheet paper with a bottom  
margin larger than the top and sides.  
Borderless (Auto Expand) prints on cut sheets and enlarges your  
image (up to 3%) to fit the width of the paper (without side  
borders).  
Borderless (Retain Size) prints your image at the size you specify  
in your application. You need to size it slightly wider than the paper  
width to print without side borders.  
Maximum reduces the bottom margin (available for printing on  
plain paper sheets only).  
Roll Paper - Banner prints a series of continuous images without  
any margin space between them, but with normal side borders.  
Roll Paper - Borderless (Auto Expand) prints without borders on  
roll paper and enlarges your image (up to 3%) to fit the size of the  
paper. This selection is recommended for borderless printing with  
minimal clipping of your image.  
Roll Paper - Borderless (Retain Size) prints your image on roll  
paper at the size you specify in your application. You need to size it  
slightly wider than the paper width to print without borders.  
Roll Paper - Borderless Banner prints a series of continuous  
borderless images without space between them.  
Roll Paper prints on roll paper with the standard printable area.  
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4. Click the Paper Size pop-up menu.  
If you’re printing on cut-sheets, select the size of the paper loaded in  
the printer. Then continue with step 7.  
If you’re using roll paper, Epson recommends that you create a  
custom paper size to make the best use of your paper. Click the  
Settings pop-up menu (at the top of the screen) and select Custom  
Paper Size.  
You see this screen:  
Click New to  
define your  
custom paper size  
Tip: To ensure that the  
image is centered on  
the page, make the top  
and bottom margins the  
same.  
5. Click New, double-click Untitled, give your paper size a name, and  
define its size and margins. Then click Save. (Do not click OK yet.)  
6. Select Page Attributes from the Settings pop-up menu. Make sure your  
new custom page size is showing.  
7. Choose the appropriate Orientation and Scale for printing.  
8. Click OK. Then continue with the instructions in the next section to  
select additional settings for printing.  
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Printing with Epson Drivers for Macintosh | 65  
Choosing Basic Print Options  
Once you have selected your page setup options, you need to select printing  
options. The Epson driver offers automatic settings that optimize print  
quality and speed when you’re using Epson media. You can also choose  
advanced settings for more control over your printer and color management  
options, as described on page 69.  
1. Select Print in your application. You see the screen shown below:  
Select Stylus  
Pro 4800  
2. Choose Stylus Pro 4800 from the Printer menu.  
3. Select Print Settings from the pop-up menu.  
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You see this screen:  
4. Select the Media Type that corresponds to the paper you are printing  
on. If you are using a color-managed workflow, make sure you choose  
media type and resolution settings that match the ICC profile you are  
using.  
Note: Check the web site  
(http://prographics.  
epson.com) or your  
authorized Epson dealer  
for other media that may  
be available.  
The settings followed by (250) are for roll paper or selected 17-inch  
wide sheets. Choose a setting without the (250) designation when you  
print on smaller sheets. For PremierArt Water Resistant Canvas for  
Epson, choose the Watercolor Paper - Radiant White setting.  
If your paper is not listed, check the instructions included with the  
paper, or look on the Epson web site (http://prographics.epson.com). If  
you are using non-Epson paper, choose the closest setting. You may have  
to experiment with different settings to determine which one is best for  
the media you’re using.  
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Printing with Epson Drivers for Macintosh | 67  
5. For the Color setting, select Color for any type of photographic  
printing. Choose Advanced B&W Photo if you are printing black and  
white photos using this unique printer technology on select paper types.  
(For paper types that don’t support this option, print black and white  
photos with the Color setting.) Select Black only if you’re printing line  
drawings or other non-photographic images.  
6. Set the Mode option as follows:  
Click Automatic to have the printer driver analyze the contents of  
your image or file and make the appropriate printing adjustments. If  
a Quality/Speed slider appears in the Mode box, set it according to  
the priorities of your print job.  
You can choose one of the mode settings shown at the left:  
The EPSON Vivid setting produces vivid blue and green tones in  
printouts. Because this setting reproduces blue and green tones that  
cannot be displayed by your monitor, your printouts may differ  
from the screen images when this option is selected.  
The Charts and Graphs setting intensifies colors and lightens the  
midtones and highlights of an image. Use this setting for  
presentation graphics, such as charts and graphs.  
The EPSON Standard (sRGB) setting increases the contrast in  
images. Use this setting for color photographs.  
The Adobe RGB setting matches image colors to the Adobe RGB  
color standard.  
Click Custom to choose one of the settings shown at the left.  
The two Advanced Photo settings let you print at either 1440 dpi  
(Advanced Photo) or 2880 dpi, the highest resolutions available.  
The ColorSync setting applies color management based on the  
printer’s ICC profile, using the perceptual rendering intent. In most  
cases, you will get better results by applying color management in  
your application, rather than in the printer driver.  
Click Advanced Settings to access additional options, as described  
below.  
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7. Choose one of the following Print Quality settings:  
Note: The Print Quality  
settings available depend  
on the Media Type you  
selected. Choose lower  
print quality for faster  
Draft  
Normal - 360dpi  
Fine - 720dpi  
printing, or SuperPhoto -  
2880dpi for best quality.  
SuperFine - 1440dpi  
SuperPhoto - 2880dpi  
8. Choose any of the following:  
High Speed for fast, bidirectional printing. For higher quality,  
make sure you deselect this option.  
Finest Detail for sharper edges on vector-based data including text,  
graphics, and line art.  
Flip Horizontal for printing a mirror image of your file. Use with  
backlight film.  
Continue with the instructions in the next section to select color  
management settings. If you are using the color management settings in  
Photoshop or another application, it is very important to turn off color  
management in the printer driver, as described on page 70.  
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Choosing Color Management and Paper  
Configuration Options  
Follow these instructions to use color management in the printer  
driver. If necessary, you can control the ink density by using the paper  
configuration settings, as described on page 70.  
1. Select Printer Color Management from the pop-up menu. You see  
this screen:  
2. Select one of the following settings:  
Color Controls to choose from four Color Adjustment modes and  
from three Gamma settings. Click the arrow next to Advanced to  
specify individual values for brightness, contrast, saturation, and  
CMY inks.  
ColorSync for mapping colors to your printer’s profile. In most  
cases, you will get better results by applying color management in  
your application, rather than in the printer driver. If you choose this  
setting, you can choose ColorSync from the pop-up menu and  
choose filters or other settings.  
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(Off) No Color Adjustment to disable color management in the  
printer driver. Choose this mode when you use a color-managed  
workflow in Photoshop or other software applications.  
Note: You may need to  
change the Color Density  
setting if your custom  
color profile was created  
to optimize D-max and  
color gamut.  
3. If you are using non-Epson media and you need to fine-tune its  
performance, select Paper Configuration from the pop-up menu. You  
see this screen:  
4. Select the correct settings to match your ICC profile. These settings  
override any paper configuration settings you may have made using the  
printer’s control panel.  
Color Density lets you control the ink saturation level (for example,  
when you turn off color management in your printer software).  
Drying Time per Print Head Pass lets you print with non-Epson  
media and avoid smearing the ink. You can make the print head  
wait up to 5 seconds after each pass to allow ink to dry on the page.  
Paper Feed Adjustment helps reduce banding. Choose a lower  
value if you see white lines on your prints, or a higher value if you  
see dark lines.  
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Paper Thickness helps reduce vertical banding and creates a  
sharper image when printing on unusually thick or thin paper.  
Paper Suction lets you decrease the paper suction level when  
printing on thinner papers (less than 12 lb), such as CAD drafting  
paper or backlight film.  
Cut Method decreases the cutting blade pressure for thinner media,  
or adjusts the speed for thick media. You may need to experiment to  
determine the best setting for your paper.  
Platen Gap lets you fine-tune the setting for various paper  
thicknesses.  
Eject Roller Type lets you define the eject roller for printing on  
non-Epson media. You may need to experiment to determine the  
best setting for your paper.  
Choosing Roll Paper Options  
If you are printing on roll paper, make sure you choose one of the roll paper  
options under the size setting, as described on page 62. In addition, you need  
to check these settings for various cutting options.  
1. Select Roll Paper Option from the pop-up menu shown below. You see  
this screen:  
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2. Choose one of the following Auto Cut settings:  
Normal Cut allows margin space at the top and bottom of each  
image.  
Double Cut extends the space between the images and trims each  
print individually. This provides the cleanest edge for borderless  
printing.  
Single Cut causes the images to be printed end-to-end and saves  
paper. With borderless printing, you may see a sliver of the previous  
or next image.  
Off disables automatic cutting. Choose this setting if you want to  
operate the cutter manually, print multiple print jobs without  
cutting, or if you are printing on heavy media that must be cut by  
hand.  
See page 55 for instructions on using the button to operate the  
cutter. See page 48 for a list of media that do not work with the  
built-in cutter.  
3. Select either of the following options:  
Print Page Line prints trim lines on the right and bottom edges of  
your pages.  
Note: These settings  
override settings made  
through the control panel.  
Save Roll Paper saves paper by not feeding the blank portion of  
the last page of your document. Available only when you’ve selected  
Roll Paper (Banner) as the Paper Source.  
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Printing with Epson Drivers for Macintosh | 73  
Borderless Printing  
For true borderless printing on roll paper, you can select either Auto  
Expand or Retain Size and create a custom paper size, as described above.  
Your image may be clipped on the left and right edges, but you can  
minimize clipping by sizing your image according to the page width and by  
adjusting the length.  
For either setting, you should add 0.1 inch to the length of your custom size.  
The Auto Expand setting provides the best solution for borderless printing  
with minimal image clipping. Using this setting, you can create a custom  
paper width equal to the width of the roll media. If you use the Retain Size  
setting, you should create a custom paper width slightly wider than the  
actual width of the media.  
The following table shows recommended image widths (in inches) for  
borderless printing using either the Auto Expand or Retain Size setting:  
Recommended image widths (in inches) for borderless printing  
Roll  
paper  
width  
Image width  
Image width  
Custom Paper Size  
(with Auto Expand) (with Retain Size) (for Retain Size only)  
8.3  
10  
8.06  
9.7075  
11.8  
13.8  
15.8  
16.8  
8.35  
8.3  
10.34  
12.34  
14.34  
16.34  
17.34  
10.23  
12.23  
14.23  
16.23  
17.23  
12*  
14*  
16  
17  
* Non-Epson roll media widths  
Make sure you set the margins to zero when printing a custom page size for  
borderless printing.  
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74 | Printing with Epson Drivers for Macintosh  
Creating a Custom Preset and Printing  
Note: If you check the  
settings on each screen  
in the pull-down menu,  
go through them carefully  
from top to bottom.  
Avoid cycling through  
them repeatedly, or you  
may lose your settings.  
Once you’ve made the correct settings for your print job, create a  
custom preset. This will save you time when you use the same  
profile/printer/ink/media combination for future print jobs.  
1. Select Summary from the pop-up menu.  
2. After verifying that your settings are correct, select Save As from the  
Presets pop-up menu.  
You see the following:  
Caution: Do not open  
and close the Presets  
pop-up menu without  
typing a name, or you will  
lose your settings.  
3. Type a name, and click OK.  
4. When you’re ready to print, click the Print button.  
See page 77 for instructions on monitoring your print job.  
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Printing with Epson Drivers for Macintosh | 75  
Choosing Advanced Black and White Photo  
Settings  
The Advanced Black and White Photo mode allows you to easily produce  
neutral and toned black-and-white prints using your Epson driver and offers  
an alternative black and white workflow. Advanced Black and White Photo  
mode also provides settings for more advanced black and white control.  
Whether your photo is color or grayscale, you can use this unique screening  
and color management technology to create stunning black-and-white  
prints. This mode is only available when printing on select media types.  
1. Select Print Settings from the pop-up menu. You see this screen:  
Note: If you are printing  
from Photoshop, make  
sure you turn off color  
management when using  
Advanced Black and  
White mode. There are  
no profiles associated  
with this screening and  
color management  
technology.  
2. Choose the Media Type setting for the paper you have loaded in the  
printer.  
3. Choose Advanced B&W Photo for the Color setting. Uncheck High  
Speed for the best quality.  
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76 | Printing with Epson Drivers for Macintosh  
4. Select Printer Color Management from the pop-up menu. You see  
this screen:  
5. Choose the settings that are best for your photo. You can use the photo  
on the screen as a guide.  
Color Toning: Allows you to add tone (hue) to your black and  
white output. The default is Neutral, which will provide you with a  
neutral tonal scale print. You can also choose other popular presets  
such as Cool, Warm, and Sepia. Note that the presets will affect the  
target found in the Tone Color Circle.  
Tone: Allows you to easily change the entire tonal scale of your  
black and white output. While Darker is the default setting, you  
may see better results if you choose Dark.  
Brightness: Adjusts the overall lightness and darkness of your  
image.  
Contrast: Adjusts the difference between the light and dark areas of  
your image.  
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Printing with Epson Drivers for Macintosh | 77  
Shadow and Highlight Tonality: Allows you to control tonality  
only in the shadow or highlight areas of your image.  
Max Optical Density: Adjusts the overall density or focus of the  
print. Create a soft focus print by setting the density to lower.  
Highlight Point Shift: If your image is prone to gloss differential,  
checking Highlight Point Shift will help to reduce gloss differential  
by adding density to the highlights of your image.  
Tone Color Circle: Click on any portion of this color wheel or  
enter corresponding values to customize the tone (hue) to add to  
your black and white print. The closer you select to the edge of the  
wheel, the more color you will add to your black and white print.  
Preview: Approximates the image tone based on your settings.  
Please note this preview will always be of the same image and is not  
color managed. It is just to be used to give you a level of feedback as  
you make changes.  
Monitoring Print Jobs  
After you click Print, you can monitor the progress of your print job using  
the Printer Setup Utility/Print Center. Follow these steps:  
1. Click the icon for your printer or Print Center icon on the Dock.  
If necessary, double-click your printer (and print queue) name.  
You see a screen like this:  
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78 | Printing with Epson Drivers for Macintosh  
2. From here you can monitor the progress of your print job or do one of  
the following:  
Click the print job, then click Delete to cancel the job  
Click the print job, then click Hold to pause printing  
Click a print job marked “Hold” and click Resume to resume  
printing  
If multiple print jobs are listed, click a print job, then click the  
Priority arrow as necessary to reorder the jobs  
3. When you’re finished, close the print job window, then close your  
printer window or the Print Center window.  
Checking Ink Levels and Maintenance Tank  
The EPSON Printer Utility lets you check the levels of ink in the printer and  
the level of the maintenance tank. You can also run maintenance utilities  
from this screen. See pages 104 to 105 for instructions.  
1. Double-click the Applications folder on your hard drive.  
2. Double-click EPSON Printer Utility.  
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3. Select your printer and click OK. You see the Epson Printer Utility  
screen:  
4. Click the Epson StatusMonitor icon.  
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The software checks the amount of ink in the printer and maintenance  
tank and displays the StatusMonitor window:  
5. To recheck the ink levels, click the Update button. To close the Status  
Monitor, click OK.  
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81  
Your Stylus Pro 4800 comes with drivers and utilities that let you print and  
Chapter 4:  
manage print jobs. ICC profiles are included, so you can use the color  
management features in Photoshop or other applications, or in the driver  
itself. A color-managed workflow using Adobe Photoshop will give you the  
most accurate colors and best photographic output from your Epson Stylus  
Pro 4800. For the best black and white photography output, the Stylus Pro  
4800 driver offers Advanced Black and White mode.  
Printing with  
Epson Drivers  
for Windows  
You can create your own profiles if you have the required hardware and  
software, or you can have them created by a color specialist. Make sure any  
profiles you want to use are located in the standard folder for your operating  
system. When you install the Epson printer driver, the ready-made profiles  
are automatically copied to the right folder.  
This chapter includes the following information:  
Tip: Check the Epson Pro  
Graphics website at  
Choosing basic print options  
Choosing paper and layout options  
Choosing advanced print options  
Managing print jobs  
http://prographics.epson.  
com for updated drivers  
and utilities that may  
become available.  
81  
   
82 | Printing with Epson Drivers for Windows  
Choosing Basic Print Options  
Before you print, you need to set basic printing properties. Make sure you  
have installed the Epson driver and utilities from the CD-ROM.  
The driver offers automatic settings that optimize print quality and speed  
when you’re using Epson media. You can also choose advanced settings for  
more control over your printer and color management options, as described  
on page 92.  
Follow these steps to make basic settings:  
1. Start an application, open the file you want to print, and select Print in  
your application. You see the Print window.  
2. Make sure your printer is selected, then click the Properties button.  
Or, if you see a Setup, Printer, or Options button, click it instead.  
Then click Properties on the next screen. You see a window like the  
following:  
This box shows  
you the current  
settings, but you  
can’t change  
them from here  
Note: If you need more  
information about print  
options, you can click  
the Help button on  
any screen.  
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3. Select a Media Type setting that corresponds to the paper you are  
printing on. If you are using a color-managed workflow, make sure you  
choose media type and resolution settings that match the ICC profile  
you are using.  
The settings followed by (250) are for roll paper or selected 17-inch  
wide sheets. Choose a setting without the (250) designation when you  
print on smaller sheets. For PremierArt Water Resistant Canvas for  
Epson, choose the Watercolor Paper - Radiant White setting.  
Note: Check the web site  
(http://prographics.  
epson.com) or your  
authorized Epson dealer  
for other media that may  
be available.  
If your paper is not listed, check the instructions included with the  
paper, or check the Epson web site (http://prographics.epson.com). If  
you are using non-Epson media, choose the closest setting. You may  
have to experiment with different settings to determine which one is best  
for the media you’re using.  
4. For the Color setting, select Color for any type of photographic  
printing. Choose Advanced B&W Photo if you are printing black and  
white photos on select paper types. (For paper types that don’t support  
this option, print black and white photos with the Color setting.) Select  
Black only if you’re printing line drawings or other non-photographic  
images.  
5. Set the Mode option as follows:  
Click Automatic to have the printer driver analyze the contents of  
your image or file and make the appropriate printing adjustments. If  
a Quality/Speed slider appears in the Mode box, set it according to  
the priorities of your print job.  
You can choose one of the mode settings shown at the left:  
The Charts and Graphs setting intensifies colors and lightens the  
midtones and highlights for non-photographic output.  
The EPSON Vivid setting produces vivid blue and green tones in  
printouts. Because this setting reproduces blue and green tones that  
cannot be displayed by your monitor, your printouts may differ  
from the screen images when this option is selected.  
The Charts and Graphs setting intensifies colors and lightens the  
midtones and highlights of an image. Use this setting for  
presentation graphics, such as charts and graphs.  
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84 | Printing with Epson Drivers for Windows  
The EPSON Standard (sRGB) setting increases the contrast in  
images. Use this setting for color photographs.  
The Adobe RGB setting matches image colors to the Adobe RGB  
color standard.  
Click Custom to choose one of the settings shown at the left.  
The two Advanced Photo settings let you print at either 1440 dpi  
(Advanced Photo) or 2880 dpi, the highest resolutions available.  
The PhotoEnhanceTM setting allows you to correct noise and other  
problems common to digital camera images or choose special tone  
and effect settings.  
Click the Advanced button to turn off color management in the  
printer driver or access additional settings, as described on page 91.  
6. When you’re finished choosing print options, click the Paper tab and  
follow the instructions below for choosing paper and layout options.  
Note: Many application  
settings override settings  
in the printer driver.  
Always verify settings  
to get the results  
Choosing Paper and Layout Options  
You can select a variety of settings for margins, orientation, paper saving,  
sizing your image, and double-sided printing. Follow the instructions below  
to select settings for cut sheet paper, or the instructions on page 86 for roll  
paper.  
you expect.  
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Printing with Epson Drivers for Windows | 85  
Choosing Cut Sheet Paper Options  
1. On the Properties window, click the Paper tab. You see this window:  
2. Select the paper source you’re using (Paper Tray, Roll Paper, Roll  
Paper (Banner), or Manual Feed) from the Paper Source list.  
For more information about printing on roll paper, see page 86.  
3. If you want to print to the edges of the page, click Borderless. Note  
that borderless printing applies only to the left and right sides of the  
page on cut sheets; margins are required at the top and bottom of the  
page. For full-bleed borderless printing, use roll paper, as described on  
page 87.  
Choose Auto Expand or Retain Size:  
Auto Expand enlarges your image (up to 3%) to fit the size of the  
paper.  
Retain Size prints your image at the size you specify in your  
application. You need to size it slightly wider than the paper width if  
you want to print without borders.  
4. Select the Paper Size loaded in the printer.  
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5. Make the settings you want for Copies, Orientation, and Printable  
Area.  
Standard makes the bottom margin larger than the top and sides.  
Maximum reduces the bottom margin (available only for plain  
paper).  
Centered places the image in the center of the printable area.  
6. If you want to reduce or enlarge your image or print on both sides of the  
paper, click the Layout tab. See your electronic Reference Guide for  
more information about double-sided printing.  
7. After making your settings, click OK.  
Note: Many application  
settings override settings  
in the printer driver.  
Always verify settings  
to get the results you  
expect.  
Choosing Roll Paper Options  
Follow these steps to print on roll paper and select settings for borderless  
printing and automatic cutting:  
1. On the Properties window, click the Paper tab. You see this window:  
2. Select Roll Paper or Roll Paper (Banner) from the Paper Source list.  
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The Roll Paper (Banner) setting allows you to print a series of  
continuous images without any margin space between them. This  
option is not available with all applications.  
3. If you want to print without margins, click Borderless. Note that  
borderless printing takes longer than normal printing. See page 89 for  
more information about borderless printing.  
Click Expansion. Choose Auto Expand or Retain Size, then click  
OK:  
Auto Expand enlarges your image (up to 3%) to fit the size of the  
paper. You can use the slider to adjust the expansion. Choose Min  
for the least amount of image expansion (with a chance that there  
will be small borders around the edges) or Max for the greatest  
amount of expansion (some of the image will be cut off around the  
edges, but it will extend to the edge of the paper).  
Retain Size prints your image at the size you specify in your  
application. You need to size it slightly wider than the paper width if  
you want to print without borders.  
4. Choose one of the following Auto Cut settings:  
Off disables automatic cutting. Choose this setting if you want to  
operate the cutter manually, print multiple print jobs without  
cutting, or if you are printing on heavy media that must be cut by  
hand. See page 55 for instructions on operating the cutter manually.  
Single Cut causes the images to be printed end-to-end and saves  
paper. With borderless printing, you may see a sliver of the previous  
or next image.  
Normal Cut allows margin space at the top and bottom of each  
image.  
Double Cut extends the space between images and trims each print  
individually. This provides the cleanest edge for borderless printing.  
Tip: Creating a  
user-defined paper  
size generally lets you  
make the best use of  
your roll paper.  
5. Select the size of your image as the paper size.  
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88 | Printing with Epson Drivers for Windows  
To make the best use of your paper, creating a custom paper size is  
recommended. Select User Defined. You see this screen:  
Type a name for your custom size, then enter the size in hundredths of  
an inch (or centimeters) and click Save, then click OK.  
6. If you are printing with margins, set the following options:  
Auto Rotate saves paper if your document length is shorter than  
the printable width of the roll. The document is automatically  
rotated 90 degrees and printed crosswise. Be sure to click Roll  
Width and select the width of your roll paper.  
Print Page Line prints trim lines on the right and bottom edges of  
your pages.  
Save Roll Paper saves paper by not feeding the blank portion of  
the last page of your document. Available only if you’ve selected  
Roll Paper (Banner) as the Paper Source.  
Note: Select Landscape  
when you want to rotate  
your image 90°.  
7. Make the settings you want for Copies and Orientation.  
8. If you want to reduce or enlarge your image, click the Layout tab. See  
page 90 for more information on layout settings.  
9. After making your settings, click OK.  
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Borderless Printing  
For true borderless printing on roll paper, you can select either Auto  
Expand or Retain Size and create a custom paper size, as described above.  
Your image may be clipped on the left and right edges, but you can  
minimize clipping by sizing your image according to the page width and by  
adjusting the length.  
For either setting, you should add 0.1 inch to the length of your custom size.  
The Auto Expand setting provides the best solution for borderless printing  
with minimal image clipping. Using this setting or the Retain Size setting,  
you can create a custom paper width equal to the width of the roll media.  
The following table shows recommended image widths (in inches) for  
borderless printing using either the Auto Expand or Retain Size setting:  
Recommended image widths (in inches) for borderless printing  
Roll  
paper  
width  
Image width  
Image width  
(with Auto Expand) (with Retain Size) Custom Paper Size  
8.3  
10  
8.06  
9.7075  
11.8  
13.8  
15.8  
16.8  
8.35  
8.3  
10  
12  
14  
16  
17  
10.25  
12.25  
14.25  
16.25  
17.25  
12*  
14*  
16  
17  
* Non-Epson roll media widths  
4-89  
   
90 | Printing with Epson Drivers for Windows  
Choosing Layout Options  
You can print a poster-size image, even if your application does not support  
poster printing. For instructions on multi-page or double-sided printing, see  
your electronic Reference Guide.  
1. On the Properties window, click the Layout tab. You see this window:  
2. Click Reduce/Enlarge to have the driver resize your image. You can  
select Fit to Page or select Custom and enter a scaling percentage.  
3. If you are enlarging your image beyond the limits of your application  
program, click Optimize Enlargement. The driver will increase the  
image size up to 400% and decrease the output resolution to stay within  
the pixel limitations.  
Depending on the resolution of the original image and the print size,  
you may see reduced quality in the print.  
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Printing with Epson Drivers for Windows | 91  
Choosing Advanced Print Options  
The advanced settings give you complete control over your printing  
environment. If you are using color management setttings in Photoshop or  
another application, it is very important to access the advanced settings and  
turn off color management in the printer driver, as described on page 92.  
1. Follow steps 1 through 4 beginning on page 82.  
2. Click Custom and then click Advanced.  
You see a window like the following:  
These settings  
give you different  
options on the  
lower part of the  
screen  
3. If necessary, you can change your Media Type and Color settings.  
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92 | Printing with Epson Drivers for Windows  
Note: The Print Quality  
settings available depend  
on the Media Type you  
selected. Choose lower  
print quality for faster  
4. Choose one of the following Print Quality settings:  
Draft  
Normal - 360dpi  
Fine - 720dpi  
printing, or SuperPhoto -  
2880dpi for best quality.  
SuperFine - 1440dpi  
SuperPhoto - 2880dpi  
5. Choose any of the following:  
High Speed for fast, bidirectional printing at lower quality.  
Flip Horizontal for printing a mirror image of your file. Use with  
backlight film.  
Finest Detail for sharper edges when printing text, graphics, and  
line art.  
Edge Smoothing to improve the quality of low-resolution images.  
6. Choose one of the following Color Management settings:  
Color Controls lets you specify individual values for adjusting  
brightness, contrast, saturation, and CMY inks, or choose from the  
three Color Control modes. You can also choose from three Gamma  
settings, which control image contrast by modifying the midtones  
and midlevel grays.  
Tip: If you turn off color  
management, you can  
still control the ink  
density, as described  
on page 93.  
PhotoEnhance allows you to correct noise and other problems  
common to digital camera images or choose special tone and effect  
settings.  
Off (No Color Adjustment) disables color management in the  
printer driver. Choose this mode when you use a color managed  
workflow in Photoshop or other software.  
ICM adjusts colors based on the printer’s ICC profile, using the  
Image Color Matching system and the printer’s Epson Standard  
profile. In most cases, you will get better results by applying color  
management in your application, rather than in the printer driver.  
7. If you are using non-Epson media and you need to fine-tune its  
performance, click the Paper Config button.  
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Printing with Epson Drivers for Windows | 93  
You see the following:  
Note: You may need to  
change the Color Density  
setting if your custom  
profile was created to  
optimize D-max and color  
gamut.  
Select the correct settings to match your ICC profile. These settings  
override any paper configuration settings you may have made using the  
printer’s control panel.  
Color Density lets you control the ink saturation level (for example,  
when you turn off color management in your printer software).  
Drying Time per Print Head Pass lets you print with non-Epson  
media and avoid smearing the ink. You can make the print head  
wait up to 5 seconds after each pass to allow ink to dry.  
Paper Feed Adjustment helps reduce banding. Choose a lower  
value if you see white lines on your prints, or a higher value if you  
see dark lines.  
Paper Suction lets you decrease the paper suction level when  
printing on thinner papers (less than 12 lb), such as CAD drafting  
paper or backlight film.  
Paper Thickness helps reduce vertical banding and creates a  
sharper image when printing on unusually thick or thin paper.  
4-93  
 
94 | Printing with Epson Drivers for Windows  
Cut Method decreases the cutting blade pressure for thinner media,  
and adjusts the speed for thick media. You may need to experiment  
to determine the best setting for your paper.  
Platen Gap lets you fine-tune the setting for various paper  
thicknesses.  
Eject Roller Type lets you define the eject roller for printing with  
non-Epson media. You may need to experiment to determine the  
best setting for your paper.  
8. Click Save Settings if you want to have your advanced settings  
available for reuse. Then type a name for the group of settings and click  
Save. The name is added to your list of custom settings.  
9. When you’re finished setting advanced printer options, click OK.  
Choosing Advanced Black and White Photo Settings  
The Advanced Black and White Photo mode allows you to easily produce  
neutral and toned black-and-white prints using your Epson driver and offers  
an alternative black and white workflow. Advanced Black and White Photo  
mode also provides settings for more advanced black and white control.  
Whether your photo is color or grayscale, you can use this unique screening  
and color management technology to create stunning black-and-white  
prints. This mode is only available when printing on select media types.  
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Printing with Epson Drivers for Windows | 95  
1. On the Main tab, Choose the Media Type setting for the paper you have  
loaded in the printer.  
2. Choose Advanced B&W Photo for the Color setting.  
3. Click Custom, then click Advanced. You see this screen:  
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96 | Printing with Epson Drivers for Windows  
4. You can adjust the following settings:  
Color Toning: Allows you to add tone (hue) to your black and  
white output. The default is Neutral, which will provide you with a  
neutral tonal scale print. You can also choose other popular presets  
such as Cool, Warm, and Sepia. Note that the presets will affect the  
target found in the Tone Color Circle.  
Tone: Allows you to easily change the entire tonal scale of your  
black and white output. While Darker is the default setting, you  
may see better results if you choose Dark.  
Brightness: Adjusts the overall lightness and darkness of your  
image.  
Contrast: Adjusts the difference between the light and dark areas of  
your image.  
Shadow and Highlight Tonality: Allows you to control tonality  
only in the shadow or highlight areas of your image.  
Max Optical Density: Adjusts the overall density or focus of the  
print. Create a soft focus print by setting the density to lower.  
Highlight Point Shift: If your image is prone to gloss differential,  
checking Highlight Point Shift will help to reduce gloss differential  
by adding density to the highlights of your image.  
Tone Color Circle: Click on any portion of this color wheel or  
enter corresponding values to customize the tone (hue) to add to  
your black and white print. The closer you select to the edge of the  
wheel, the more color you will add to your black and white print.  
Preview: Approximates the image tone based on your settings.  
Please note this preview will always be of the same image and is not  
color managed. It is just to be used to give you a level of feedback as  
you make changes.  
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Printing with Epson Drivers for Windows | 97  
Managing Print Jobs  
Your printer comes with several utilities that let you check on your print jobs  
and cancel, pause, or restart them.  
The Progress Meter opens each time you send a print job. Status Monitor 3,  
which appears on the taskbar when you print, lets you check the printer’s  
status and monitor print jobs.  
Using the Progress Meter  
After you send a print job, the Progress Meter window appears:  
Click to cancel  
Click to pause/resume  
printing  
May not appear if you  
are printing over a  
network  
Click for more details  
on the displayed  
printing tip  
You can use the buttons to cancel, pause, or restart your print job. You also  
see how much ink you have left and view printing tips.  
If you don’t want the Progress Meter to appear, you can turn it off. See  
page 99 for instructions.  
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98 | Printing with Epson Drivers for Windows  
Setting Monitoring Preferences and Optimizing Print  
Speed  
You can choose when and how you want to be notified of problems, whether  
you want a Status Monitor 3 icon to appear on your Windows taskbar, and  
whether you want to allow monitoring by other users who share the printer.  
You can also use the Speed and Progress utility to improve printing speed.  
1. Do one of the following:  
Windows XP: Click Start and select Printers and Faxes.  
Right-click your printer icon and select Printing Preferences.  
Windows 2000: Click Start, point to Settings, then select  
Printers. Right-click your printer icon and select Properties,  
Document Defaults, or Printing Preferences.  
2. Click the Utility tab, then click the Speed & Progress button. You see  
the Speed & Progress window:  
Note: If you want to  
disable display of the  
progress meter during  
printing, you can click the  
Show Progress Meter  
checkbox to deselect it.  
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Printing with Epson Drivers for Windows | 99  
3. Select from the following options:  
High Speed Copies speeds up printing of multiple copies of the  
same document using hard disk space as a cache. If you have  
multiple hard drives, you can select a different drive to spool to.  
Show Progress Meter lets you control whether or not the Progress  
Meter is displayed when you send a print job.  
Always spool RAW datatype lets you spool documents using the  
RAW format instead of the EMF (metafile) format. Because the  
RAW format requires fewer resources, printing is faster and you can  
avoid certain problems, such as insufficient memory or disk space.  
Page Rendering Mode speeds printing by rendering the entire  
page. Use this setting if print speed is extremely slow or the print  
head stops for a few minutes while printing. Printing will take  
longer to start.  
Coarse Rendering allows you to override the length or width  
limitations in applications (such as Photoshop) that restrict the  
number of pixels you can print.  
Print as Bitmap allows large or complex vector graphics to print  
®
faster in Adobe Acrobat or any other non-image based application.  
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100 | Printing with Epson Drivers for Windows  
4. Click the Monitoring Preferences button. You see the Monitoring  
Preferences window:  
5. Select the Notification options you want to use.  
6. If you want to have the Status Monitor 3 icon appear in your Windows  
taskbar, click the Shortcut Icon checkbox. Then select the icon to use.  
After you enable the shortcut, you can simply double-click the icon to  
open the Status Monitor 3 window or right-click it, then select  
Monitoring Preferences in the pop-up menu.  
7. Select Allow monitoring of shared printers if your printer is shared  
and you want to let other users monitor it.  
8. Click OK to save your settings.  
9. Click OK to close the Speed & Progress window and return to the  
Utility menu. Then click OK again to exit the Printers utility.  
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101  
The Epson Stylus Pro 4800 requires little maintenance to keep working at its  
best. This chapter describes the following routine procedures:  
Chapter 5:  
Maintaining  
and  
Transporting  
the Printer  
Checking printer status and part life  
Checking and cleaning the print head  
Aligning the print head  
Replacing ink cartridges  
Changing the black ink cartridge  
Performing additional maintenance tasks  
Replacing the paper cutter blade  
Replacing the maintenance tank  
Cleaning the printer  
Transporting or storing the printer  
Uninstalling and reinstalling printer software  
Removing the optional print server card  
In addition to the features described in this chapter, you can also use the  
SelecType menu system on the printer to fine-tune a variety of printer  
settings. For more information, see the electronic Reference Guide included  
on the CD-ROM that came with your printer.  
101  
   
102 | Maintaining and Transporting the Printer  
Note: To test the print  
Checking Printer Status and Part Life  
quality, see page 104 for  
instructions on printing a  
nozzle check.  
Using the SelecType menus, you can check the amount of ink remaining,  
the total number of prints, and the status of your cutter blade, maintenance  
tank, and other printer parts. You can either print out a status check, or you  
can view the printer’s status on the LCD panel.  
Printing Status Information  
The status check sheet shows some of the current default settings, the  
amount of ink remaining in each cartridge, the page count, and the status of  
various printer parts.  
Follow these steps to print the status check sheet:  
1. Make sure paper is loaded in the tray.  
2. Press the Menu  
button. You see PRINTER SETUP.  
3. Press the button so you see TEST PRINT, then press Menu  
see NOZZLE CHECK.  
. You  
Note: You can replace  
the ink cartridges, cutter  
blade, and maintenance  
tank yourself. Other  
printer parts need to  
be replaced by an  
4. Press so you see STATUS CHECK, then press Menu . You see  
PRINT.  
5. Press Menu  
again to start printing.  
authorized Epson service  
technician.  
The amount of ink left or the component life is indicated as follows:  
E*****F = 100–81% ink or service life remaining  
E**** F = 80–61%  
E*** F = 60–41%  
E**  
E*  
F = 40–21%  
F = 20–11%  
% = less than 10% ink or service life remaining  
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Maintaining and Transporting the Printer | 103  
Viewing Status Information  
To view printer status information instead of printing it, follow these steps:  
1. Press the Menu button. You see PRINTER SETUP.  
Note: Some status  
information is a  
projection based on the  
last print made.  
2. Press the button until you see PRINTER STATUS, then press  
Menu . You see VERSION.  
3. Do one of the following:  
To check the firmware version, press Menu  
press the button.  
again. When done,  
To check the number of pages that can be printed with each ink  
cartridge, press until you see PRINTABLE PG, then press Menu  
. When done, press the button.  
This option must be enabled by using the maintenance mode on the  
printer’s control panel. See page 117 for instructions.  
To check the amount of ink left, press until you see INK LEFT,  
then press Menu . The status of the first cartridge (MK, or matte  
black) is displayed, using the E*****F symbols described above.  
Continue pressing to see the status of the remaining cartridges.  
When done, press the button.  
To check how much of the maintenance tank has been used, press  
until you see MAINT TANK, then press Menu . The status of  
the tank is displayed, using the E*****F symbols described above.  
When done, press the button.  
To check the amount of ink used (in milliliters) and paper used  
(in square meters), press until you see USAGE COUNT, then  
press Menu . Clear this setting with the USE COUNT CLR  
option.  
You can change the units of measurement from meters to inches  
and feet by using the maintenance mode on the printer’s control  
panel. See page 117 for instructions.  
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104 | Maintaining and Transporting the Printer  
To check job history, press until you see JOB HISTORY, then  
press Menu . For the last 10 print jobs saved in the printer, you  
see the ink used (in milliliters) and paper used (in square meters).  
The most recent job is saved as No. 0. When done, press the  
button. Clear this setting with the JOB HIST CLR option.  
To check the total number of prints, press until you see TOTAL  
PRINTS, then press Menu . When done, press the button.  
To check the status of other printer parts, press until you see  
SERVICE LIFE, then press Menu . The status of the cutter is  
displayed, using the E*****F symbols described below. Continue  
pressing to see the status of the carriage motor, paper feed motor,  
print head, and cleaning unit.  
The status of the ink and printer parts is indicated with these symbols:  
E*****F = 100–81% ink or service life remaining  
E**** F = 80–61%  
E*** F = 60–41%  
E**  
E*  
F = 40–21%  
F = 20–11%  
% = less than 10% ink or service life remaining  
4. Press the Pause button to exit the menu.  
For more information about the Printer Status menu, see your electronic  
Reference Guide.  
Note: You can run a  
Checking and Cleaning the Print Head  
cleaning cycle by holding  
down the Menu button  
for three seconds. You  
can also use the printer’s  
menus to run a power  
cleaning cycle. See  
If your printed image shows a color shift or horizontal lines, you should  
check the print head to see if any nozzles are clogged.  
You can check the print head nozzles and select the Auto Cleaning feature at  
the same time, using your printer utility software. This enables the printer to  
print a nozzle check pattern, read it, and automatically run a cleaning cycle if  
necessary.  
page 106 for details.  
1. Make sure paper is loaded in the paper tray.  
2. Do one of the following to access the printer utilities:  
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Maintaining and Transporting the Printer | 105  
Mac OS X: Open the Epson Printer Utility in your Applications  
folder. Select Stylus Pro 4800, and click OK.  
Windows XP: Click Start and select Control Panel. Double-click  
Printers and Faxes. Right-click your printer icon and select  
Printing Preferences. Click the Utility tab.  
Windows 2000: Click Start, point to Settings, then select  
Printers. Right-click your printer icon and select Printing  
Preferences (Windows 2000). Click the Utility tab.  
You see a screen like the following:  
3. Click the Nozzle Check icon.  
4. Click Print to print the nozzle check pattern.  
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106 | Maintaining and Transporting the Printer  
5. Examine the nozzle check pattern to make sure it has no gaps or lines.  
If the printout looks okay as shown below, you’re done. Click  
Finish.  
If you see any gaps as shown below, click Clean to clean the print  
head and follow the on-screen instructions.  
6. If the nozzles do not clear after a few cleaning cycles, run a Power  
Cleaning Cycle, as described in the next section.  
Running a Power Cleaning Cycle  
You can run a power cleaning cycle from the control panel if the normal  
cleaning process is not sufficient to clear the nozzles. However, the power  
cycle uses a large quantity of ink, so it is recommended only as a last resort.  
The cartridges need to be at least 50% full to use power cleaning. You may  
need to replace a low cartridge to run the cleaning cycle. After cleaning, you  
can reinsert the old cartridge.  
1. Print a nozzle check to make sure the print head needs cleaning, as  
described on page 102.  
Caution: Don’t run a  
cleaning cycle while  
thick media is loaded in  
the printer.  
2. Make sure the printer is ready and the red B ink light on the printer’s  
LCD panel is not on or flashing.  
3. Press the Menu  
button.  
4. Press the button until you see MAINTENANCE, then press  
Menu  
.
5. Press the button until you see PWR CLEANING, then press  
Menu . Press Menu again to start the power cleaning.  
6. Follow the instructions on the LCD panel to raise or lower the ink  
levers.  
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Maintaining and Transporting the Printer | 107  
7. When cleaning is finished and the Pause light stops flashing, print the  
nozzle check again to confirm that the head is clean.  
Note: You must use at  
least a 10× eye loupe to  
check the pattern.  
For effective cleaning, always run a nozzle check between cycles.  
If the pattern is still missing segments after a few power cleaning cycles,  
turn the printer off and leave it overnight, then clean the print head  
again the following morning with regular cleaning cycles. If you still see  
no improvement, contact Epson for assistance.  
Aligning the Print Head  
Aligning the print head is the most important thing you can do to ensure the  
best print quality. If banding appears on your prints, if they look grainy or  
blurry, or you see misregistration or “ghosting,” you need to align the print  
head.  
Although you can align the print head using the printer utility software, it’s  
best to align from the control panel. This will do the most thorough job in  
the shortest time, and it’s all automatic.  
If you haven’t already done so, it’s a good idea to run a nozzle check before  
aligning the print head (page 104). This ensures that the print head  
alignment patterns print correctly.  
Follow these steps to align the print head using the control panel:  
Tip: To properly align the  
print head, you can use  
letter-size Epson  
1. Make sure the printer is turned on. Then load Epson Enhanced Matte  
paper or the paper that came with the printer.  
Enhanced Matte Paper or  
Premium Luster Photo  
Paper.  
2. Press the Menu  
button.  
3. Press the button so you see HEAD ALIGNMENT, then press  
Menu . You see PAPER THKNS.  
4. Press the Menu  
button again so that *STD appears on the display.  
This is the correct thickness setting for most Epson papers, including  
Enhanced Matte paper.  
5. Press the Menu  
button to register the value, then press the button  
to display PAPER THKNS again.  
6. Press the button to display ALIGNMENT.  
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108 | Maintaining and Transporting the Printer  
7. Press the Menu  
button to display AUTO, then press the Menu  
button again. You see UNI-D (uni-directional). This is the type of  
alignment to start with.  
8. Press the Menu  
button again to start the alignment process.  
It takes about 7 minutes to run the automatic uni-directional head  
alignment. The printer’s white beam sensor reads the alignment pattern  
and adjusts the printer automatically. Make sure you don’t open the top  
cover or turn off the printer during this process.  
9. When the uni-directional alignment is finished, press the button until  
you see BI-D 2-COLOR. Then press the Menu  
button again to start  
the bi-directional black alignment process, which is also completely  
automatic and takes about 7 minutes.  
10. When the bi-directional black alignment is finished, press the button  
until you see BI-D ALL. Then press the Menu  
button again to start  
the alignment process. Again, this process is completely automatic and  
takes about 7 minutes.  
11. When done, press the Pause button to exit the head alignment mode.  
If you want to verify or fine-tune the automatic alignment process, you can  
perform a manual head alignment. See your electronic Reference Guide for  
instructions.  
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Maintaining and Transporting the Printer | 109  
Replacing Ink Cartridges  
Before you begin a large print job, you should check your ink levels. If one of  
your cartridges is low, you can replace it before you start. Or you can wait  
until the ink runs out, replace the cartridge, and then continue the job  
without any loss of print quality. However, it is best to replace a low ink  
cartridge before starting a large print job.  
Tip: You can store  
partially used ink  
cartridges for up to  
6 months.  
The easiest way to check ink levels is from the control panel:  
1
2
3
4
5
6
7
8
Menu  
3sec.  
Empty  
Full  
8 Light  
Light Black  
1 Matte  
Black/Photo  
Black  
4 Yellow  
3 Magenta  
2 Cyan  
6 Light Cyan  
7 Light Magenta  
5 Light Black  
When the red B ink light is flashing (and INK LOW is displayed on the LCD  
panel), the indicated cartridge is almost out of ink. Make sure you have a  
replacement cartridge. When the light stays on and INK OUT is displayed,  
the cartridge is empty. You must replace the cartridge before you can  
continue printing.  
You can install any combination of 110 ml and 220 ml cartridges. It’s a good  
idea to keep a set of empty 110 ml cartridges on hand at all times in case you  
need to ship the printer.  
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110 | Maintaining and Transporting the Printer  
Use the following UltraChromeK3 Epson ink cartridges:  
Caution: You must use  
the Epson ink cartridges  
designed for your printer.  
Other ink cartridges will  
not work and may cause  
damage not covered by  
your warranty.  
Cartridge  
Matte Black  
Photo Black  
Cyan  
110 ml  
220 ml*  
T544800  
T565100  
T565200  
T565300  
T565400  
T565500  
T565600  
T565700  
T565900  
T543800  
T564100  
T564200  
T564300  
T564400  
T564500  
T564600  
T564700  
T564900  
Magenta  
Yellow  
Light Cyan  
Light Magenta  
Light Black  
Light Light Black  
* When using these cartridges, you must leave the ink compartment door open.  
You can purchase genuine Epson ink and paper from an authorized Epson  
reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766).  
In the U.S., you can also purchase online at www.epsonstore.com. In  
Canada, you can also purchase at www.epson.ca or 800-807-7766.  
Caution: Leave the  
empty cartridge in the  
printer until you are ready  
to replace it.  
Before you start, make sure the printer is powered on. Then follow these  
steps to replace an ink cartridge:  
To prevent ink reporting  
errors, never replace the  
ink cartridges with the  
printer turned off.  
1. Note the color of the cartridge whose light is on or flashing. This is the  
cartridge you need to replace.  
2. Press the ink compartment cover to open it.  
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Maintaining and Transporting the Printer | 111  
3. Raise the ink levers to the unlocked position.  
WARNING: Do not shake  
the empty cartridge, or ink  
may leak out. If ink gets on  
your hands, wash them  
thoroughly with soap  
4. Remove the empty ink cartridge from the printer. Make sure you save  
your first set of empty 110 ml cartridges, so you can use them for  
transporting the printer if necessary.  
and water. If ink gets in  
your eyes, flush them  
immediately with water.  
5. Make sure the replacement cartridge is the correct color, and remove it  
from its package.  
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112 | Maintaining and Transporting the Printer  
6. Gently shake the cartridge before installing it.  
Note: If you can’t insert  
the cartridge smoothly,  
you may have the wrong  
cartridge. Check the  
package and product  
code. If the B ink light  
remains on after installing  
the cartridge, it may not  
be inserted fully.  
7. Hold the cartridge with the arrow pointing toward the printer. Then  
insert the cartridge into the slot. Don’t force it in.  
8. Lower the ink lever to its locked position.  
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Maintaining and Transporting the Printer | 113  
Caution: Do not remove  
and re-insert cartridges  
more often than  
9. If you’re using 110 ml cartridges, close the ink compartment cover. If  
you’re using 220 ml cartridges, you’ll have to leave the cover open.  
necessary. Doing so can  
compromise the needle  
valve seal and allow air to  
enter the ink tubes,  
causing nozzle loss.  
Once the cartridges are installed, the printer returns to its READY state.  
Changing the Black Ink Cartridge  
Caution: To avoid  
You can change the black ink from Matte Black to Photo Black or vice-versa.  
You will need to use the Black Ink Conversion Kit (included with your  
printer) and a new black ink cartridge (either Matte or Photo that you want  
to convert to).  
interruption, observe the  
following conditions: Do  
not turn off the printer,  
open the top cover,  
remove the rear cover,  
move the paper lever to  
the released position,  
remove the ink  
cartridges, remove the  
maintenance tank, or  
unplug the power cord.  
The Photo Black cartridge is ideal for printing photographic images on all  
media types. It is optimized for traditional photographic and ink jet-coated  
papers, such as Epson Premium Luster Photo Paper, Photo Semigloss Paper,  
Premium Semimatte Photo Paper, etc.  
The Matte Black cartridge is optimized for printing photographic images on  
matte or plain papers, such as Epson Enhanced Matte Paper and Epson  
Velvet Fine Art Paper.  
Note: If an electrical  
power failure occurs  
during this operation, turn  
the printer on again. You  
can continue your  
procedure at the  
Generally, you should switch black ink cartridges only if you plan to run a  
large number of print jobs in the new mode. Since it takes several minutes to  
switch and consumes some ink, you shouldn’t switch cartridges more often  
than necessary.  
breakpoint.  
Changing the black ink cartridge also consumes color ink, so you need to  
make sure that all of the cartridges contain enough ink before you begin.  
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114 | Maintaining and Transporting the Printer  
If MNT TNK FULL appears on the LCD, you need to replace the  
maintenance tank. See page 121.  
Draining the Old Ink  
1. Make sure that READY appears on the LCD panel.  
2. Press the Menu  
button.  
3. Press the button until you see MAINTENANCE, and then press the  
Menu button.  
4. Press the button until you see BK INK CHANGE, and then press the  
Menu button.  
5. Press the Menu  
button again.  
6. When RAISE THE RIGHT INK LEVER appears on the LCD, raise the  
ink lever on the right ink compartment.  
7. When RAISE THE LEFT INK LEVER appears on the LCD, raise the ink  
lever on the left ink compartment.  
8. When REMOVE INK CRTG appears, remove all four ink cartridges  
from the left ink compartment.  
9. When INSTALL CNVRSION CRTG appears, insert the three  
Note: If REPLACE  
CNVRSION CRTG  
appears, pressthePause  
button. Remove the old  
conversion cartridge(s)  
from the left ink  
conversion cartridges in the slots on the left ink compartment.  
10. When LOWER THE LEFT INK LEVER appears on the LCD, lower the  
ink lever on the left ink compartment.  
The printer starts draining ink and DRAINING XX% appears on the  
LCD. Wait until draining is complete.  
compartment, and then  
insert the new  
conversion cartridge(s).  
Go to step 4 to start  
again.  
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Maintaining and Transporting the Printer | 115  
Installing the New Black Ink Cartridge  
1. When draining is complete, RAISE THE LEFT INK LEVER appears on  
the LCD. Raise the ink lever on the left ink compartment.  
2. When REMOVE CNVRSION CRTG appears, remove the conversion  
cartridges from the slots on the left ink compartment.  
3. When INSERT INK CRTG appears, insert the cartridges in their  
specified slots.  
4. When LOWER BOTH INK LEVERS appears, lower the ink levers on the  
right and left ink compartments.  
5. When RAISE BOTH INK LEVERS appears, raise the ink lever on the  
right and left ink compartments.  
Note: Because ink  
The printer starts charging ink. After a while, ink lever messages appear  
on the LCD.  
charging after black ink  
conversion consumes a  
large quantity of ink, you  
may need to replace the  
ink cartridges soon.  
6. When a message appears on the LCD, raise or lower the ink levers  
accordingly until READY appears on the LCD.  
7. Because ink charging after black ink conversion consumes a large  
quantity of ink, you may need to replace the ink cartridges soon.  
When READY appears on the LCD, ink charging is complete.  
8. If you have installed 110 ml ink cartridges, close the ink compartment  
covers. If you have installed 220 ml ink cartridges, do not close the ink  
compartment covers.  
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116 | Maintaining and Transporting the Printer  
Updating the Printer Driver Information  
After the replacement operation, update the driver information using the  
steps below.  
Mac OS X  
Open the Epson Printer Utility in your Applications folder. Select  
Stylus Pro 4800, and click OK. Click the EPSON StatusMonitor  
button and make sure the Matte Black cartridge option is shown. If not,  
click Update.  
Windows  
Click the Main tab and make sure that the correct ink cartridge is  
displayed. If not, set the information manually by clicking the Utility  
tab and then the Printer and Option Information button.  
Performing Additional Maintenance Tasks  
In addition to running a power cleaning cycle and replacing the cutter blade,  
you can use the Maintenance menu to set the printer’s date and time. You  
can also use the maintenance mode to change printer defaults and run  
special procedures.  
Changing the Date and Time  
Follow these steps to set the date and time:  
1. Press the Menu  
button.  
2. Press the button until you see MAINTENANCE, then press Menu  
again.  
3. Press the button until you see CLOCK SETTINGS, then press Menu  
.
4. Use the or buttons to set each item in the date and time, displayed  
in the following format: MM/DD/YY HH:MM.  
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Maintaining and Transporting the Printer | 117  
Using the Maintenance Mode  
The maintenance mode allows you to make special settings and perform  
maintenance procedures that may be needed occasionally. You can use the  
maintenance mode to do the following:  
Print a hex dump for diagnosing problems  
Change the language or units of measurements used on the printer’s  
control panel menus  
Enable the printable pages counter  
Change the default pressure setting for the automatic cutter  
Run a “super strong” cleaning cycle.  
Return all of the printer’s control panel settings to their default values  
Follow these steps to use the maintenance mode:  
1. Make sure the printer is turned off. Press and hold the Pause button,  
then press the P Power button until the printer turns on and displays  
HEX DUMP on the LCD panel.  
2. Press the or button to select the settings described below. If you  
need to back up to the previous menu level, press the button.  
To print a hex dump of data in the printer’s buffer, press the  
button to display EXEC. Then press Menu again  
to print the 16-byte hex data in the left column and corresponding  
ASCII characters in the right column. Press the Pause button to  
print the last page.  
Menu  
To change the language displayed on the LCD panel, press the  
button until you see LANGUAGE, then press the Menu  
Press the button until you see the language you want, then press  
again to select it. The printer exits maintenance mode  
button.  
Menu  
and returns to normal operation.  
To enable printable pages, press the button until you see PAPER  
COUNTER, then press the Menu  
select an option, then press the Menu  
button. Press the button to  
button.  
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118 | Maintaining and Transporting the Printer  
To change the units of measurement, press the button until you  
see UNIT, then press the Menu button. Press the button to  
switch from METER to FEET/INCH, then press Menu  
to select  
the units you want. Press the button when done.  
To change the default cutting pressure, press the button until you  
see CUT PRESSURE, then press the Menu button to display  
100%. Press the button to decrease the pressure, or the button  
to increase it (in 1% increments). Press Menu  
to select the  
setting you want.  
To run a super strong cleaning cycle, press the button until you  
see SSCL, then press the Menu button to display EXEC. Press  
Menu to start the cleaning cycle.  
To return all control panel settings to their default values, press the  
the button until you see DEFAULT PANEL, then press the  
Menu  
button to display EXEC. Press Menu  
again to restore  
the default settings.  
3. To exit the maintenance mode, turn off the printer by pressing the  
P Power button. Press the P Power button again to turn on the printer  
in the normal operating mode.  
Note: You can purchase  
replacement blades from  
an authorized Epson  
reseller. To find the  
nearest reseller, call  
800-GO-EPSON  
(800-463-7766). In the  
U.S., you can also  
purchase online at  
www.epsonstore.com.  
In Canada, you can also  
purchase at  
Replacing the Paper Cutter Blade  
If you notice that your paper isn’t being cut cleanly, the cutter blade may  
need to be replaced. If you use the blade to cut heavy stock, you will damage  
the blade and need to replace it. See page 48 for a list of media that do not  
work with the cutter.  
You can check the status of your cutter by printing the status check sheet or  
viewing its status on the control panel. See page 103 for instructions.  
You can obtain a new cutter blade from Epson (part number C12C815291).  
Make sure the printer is on, then follow these steps to replace the blade:  
www.epson.ca or  
800-807-7766.  
1. Press the Menu  
button.  
2. Press the button until you see CUTTER REPLACE.  
3. Press Menu  
to display EXEC.  
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Maintaining and Transporting the Printer | 119  
Caution: Do not try to  
slide the carriage by  
hand, or you may damage  
the printer.  
4. Press Menu  
again. The print head moves to the replacement  
position. OPEN TOP COVER is displayed.  
5. Open the top cover.  
6. When REPLACE CUTTER is displayed on the LCD, hold down the side  
pin as shown and turn the latch to the right.  
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120 | Maintaining and Transporting the Printer  
7. Release the side pin and carefully remove the cutter blade.  
WARNING: The blade is  
sharp. Be careful when  
removing it.  
8. Insert the new cutter as shown.  
9. Push down on the side pin while turning the latch to the left.  
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Maintaining and Transporting the Printer | 121  
10. Close the top cover when you see a message prompting you to do so.  
The cutter moves to the home position.  
Replacing the Maintenance Tank  
The maintenance tank stores ink that gets flushed from the system during  
manual and automatic print head cleaning. When the tank is almost full, the  
message MNT TK NEAR FULL appears on the LCD panel. When the tank is  
completely full, the printer stops working and MNT TNK FULL appears on  
the LCD.  
You can check how much space remains in the maintenance tank by viewing  
its indicator on the control panel, shown below. You can also check its status  
using the SelecType menu (see page 103) or by printing a nozzle check sheet  
(see page 102).  
Maintenance tank  
indicator(showing  
a new tank)  
Note: You can purchase  
replacement items for  
your printer from an  
authorized Epson  
Replacement tanks are available from Epson (part number C12C890191).  
Follow these steps to replace the tank:  
reseller. To find the  
nearest reseller, call  
800-GO-EPSON  
(800-463-7766). In the  
U.S., you can also  
purchase online at  
www.epsonstore.com.  
(U.S. sales only). In  
Canada, you can also  
purchase at  
1. Make sure the printer is not printing or performing any other operations  
(READY or PAPER OUT should appear on the control panel).  
2. If you are using 220 ml ink cartridges, remove the four cartridges from  
the right ink compartment, then close the compartment cover.  
www.epson.ca or  
800-807-7766.  
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122 | Maintaining and Transporting the Printer  
3. Place your hand under the right ink compartment and gently pull out  
the maintenance tank.  
Caution: Be careful not  
to spill ink from the  
maintenance tank when  
removing it. Hold it upright  
at all times and dispose of  
it carefully.  
4. Place the used tank in the plastic bag included with the new tank.  
5. Insert the new tank.  
6. If you removed any ink cartridges, replace them after inserting the new  
maintenance tank.  
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Maintaining and Transporting the Printer | 123  
Caution: Be careful not  
to touch the gears inside  
the printer.  
Cleaning the Printer  
To keep your printer working at its best, you should clean it several times a  
year.  
To avoid damaging the  
components as well as  
the case, never use  
alcohol or thinners to  
clean the printer.  
1. Make sure the printer is turned off and all its lights are off. Then unplug  
the power cord and disconnect the printer from your system.  
2. Open the roll paper cover and remove the roll paper. Remove any sheets  
from the paper tray. Use a soft brush attachment to vacuum the paper  
tray.  
Be careful not to get  
water on the printer  
mechanism or electronic  
components.  
3. If the paper path accidentally gets soiled with ink, gently clean it with a  
soft, lint-free cloth dampened with water.  
Don’t use a hard or  
abrasive brush.  
4. If the outer case is dirty, clean it with a soft, clean cloth dampened with  
mild detergent. Keep the ink cartridge compartment closed to prevent  
water from getting inside.  
Don’t spray the inside  
of the printer with  
lubricants; unsuitable  
oils can damage the  
mechanism. Contact  
Epson if you think the  
printer needs lubrication.  
Transporting or Storing the Printer  
If you are moving the printer a short distance (for example, in the same  
building), raise the ink levers and have at least two people lift the printer.  
To ship the printer, you must repack it using the original box and packing  
materials and secure it to a pallet. If you do not have these items, contact  
Epson to request them. Otherwise, the printer may be damaged beyond  
repair.  
WARNING: The printer  
weighs about 88 lb (without  
ink), and should be lifted by  
two people.  
If your printer includes the EpsonNet Ethernet card, you must remove it  
before shipping the printer for repairs. See page 127 for instructions.  
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124 | Maintaining and Transporting the Printer  
Preparing the Printer for Shipment  
1. Turn the printer on and remove the following parts:  
All paper or other media  
Roll paper spindle  
Paper tray  
2. If you are using the 110 ml ink cartridges, leave them installed. If you  
are using 220 ml cartridges, remove them and install 110 ml cartridges.  
To store partially used cartridges removed from the printer, tape over  
the needle valve hole and place each cartridge in a separate, resealable  
plastic bag. Be sure to remove the tape before reinstalling the cartridges.  
The printer must be powered on when removing or installing ink  
cartridges.  
Caution: To avoid spilling  
ink and damaging the  
printer, you must leave  
the cartridges in place,  
raise the ink levers, and  
lock the print head.  
3. Raise the ink levers.  
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Maintaining and Transporting the Printer | 125  
4. Make sure the print head is in the home (far right) position. Then lock  
the print head by pushing the green tab to the right.  
5. If you saved the carriage retainer bracket, replace it and screw it back  
into place. (See page 18.)  
Caution: Do not turn off  
the printer by unplugging  
it or turning off a power  
strip. You will not be able  
to lock the print head, and  
ink will leak out of the  
reservoir, damaging the  
printer.  
6. Turn off the printer and unplug the power cord.  
7. If you need to ship the printer, you must repack it using the original box  
and packing materials and secure it to a pallet. If you do not have these  
items, contact Epson to request them. Otherwise, the printer may be  
damaged beyond repair.  
If you are transporting the printer in your own vehicle without the  
original packaging, make sure you wrap and pack the printer securely.  
Transport the printer in a horizontal position on a flat, stable surface.  
8. Keep the printer level while moving it.  
Setting Up the Printer After Transportation  
Caution: Make sure you  
release the print head by  
pulling out the green tab.  
Setting up the printer after transporting it is almost identical to setting it up  
for the first time, as described on page 17.  
Keep in mind that the first time you start printing after moving the printer,  
the print head nozzles may be clogged—especially if the printer hasn’t been  
turned on for a long time. You may need to run a cleaning cycle (page 104)  
and realign the print head (page 107) to ensure good print quality.  
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126 | Maintaining and Transporting the Printer  
If you see the message PERFORM POWER CLEANING? on the LCD panel  
after setting up the printer, select Y to start the power cleaning process, as  
described on page 106.  
Uninstalling and Reinstalling the Printer Driver  
If you need to uninstall and then reinstall the printer driver software for any  
reason, follow the instructions in the appropriate section below.  
Macintosh  
1. Open the Applications folder, then the Utilities folder.  
2. Double-click Printer Setup Utility, select Stylus Pro 4800, and then  
click Delete.  
3. If you want to reinstall your printer software, restart your Macintosh.  
Then follow the instructions on page 24 to install the software.  
Tip: Check the Epson Pro  
Graphics website at  
http://prographics.epson.  
com for updated drivers  
and utilities that may  
become available.  
Windows  
1. On Windows XP, click Start > Control Panel.  
On Windows 2000, double-click  
My Computer, then  
double-click the Control Panel icon.  
2. Double-click Add/Remove Programs. Click Epson Printer  
Software in the program list, then select your printer icon.  
3. Click the Change/Remove or Add/Remove button and follow the  
on-screen instructions.  
4. If you want to reinstall your printer software, restart your computer.  
Then follow the instructions on page 30 to install the software.  
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Maintaining and Transporting the Printer | 127  
Removing the Optional Print Server Card  
If you need to exchange or ship your printer, you must remove the Ethernet  
card.  
1. Turn off the printer and disconnect the power cord.  
2. Disconnect the Ethernet cable.  
WARNING: The card will be  
hot after printing. Make sure  
you allow the card to cool  
before handling it.  
3. Remove the two screws securing the card.  
4. Make sure the card is cool before pulling it out of the slot.  
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128 | Maintaining and Transporting the Printer  
5-128  
129  
As you use your printer, you may occasionally experience a problem. The  
first thing you should do is diagnose the problem following the guidelines in  
this chapter. Then try the most likely solutions until the problem is fixed.  
Chapter 6:  
Solving  
Problems  
This chapter provides instructions for the following:  
Diagnosing problems  
Checking error messages and lights  
Improving print quality  
Solving operational problems  
Solving miscellaneous printing problems  
Solving paper problems, including clearing paper jams  
Diagnosing Problems  
The Epson Stylus Pro 4800 includes a number of ways to help you diagnose  
problems:  
To identify the most common problems, check the messages and lights  
on the control panel. See pages 130 through 134 for more information.  
If you’re using the Epson printer driver and Status Monitor utility,  
check your software for error messages. See Chapter 4 or 5 for more  
information.  
To determine whether the problem is caused by the printer itself,  
disconnect the printer from your computer and run a nozzle check from  
the control panel. See page 102 for instructions.  
If none of the suggested solutions in this chapter solve your problem,  
contact Epson as described under “Where To Get Help” on page 10.  
129  
       
130 | Solving Problems  
Checking Error Messages and Lights  
The control panel includes various lights and an LCD display to indicate the  
status of the printer:  
Paper light  
LCD display  
Menu  
button  
Ink  
light  
Power  
button  
Left arrow or paper  
source button  
Pause button  
and light  
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Solving Problems | 131  
When your ink or paper runs out or a problem occurs, a message appears on  
the LCD display, and the lights on the control panel come on or flash. The  
following table lists the messages in alphabetical order and includes an  
explanation and instructions for correcting the problem.  
Message  
Light  
Explanation  
Response  
CHANGE PAPER  
TYPE  
Paper light Paper loaded does not Press the  
Paper Source button to select the  
(for paper in the tray,  
for roll paper).  
on  
match the source  
selected.  
correct setting: either  
or  
or  
COMMAND  
ERROR  
You’re using the wrong Press the  
Pause button and hold it for 3  
printer driver.  
seconds to cancel the print job. Make sure you  
installed the correct driver for your printer.  
Damaged data was  
sent to the printer or  
the data has an  
Press the  
seconds to cancel the print job.  
Pause button and hold it for 3  
incorrect command.  
The installed printer  
Stop printing, and press the Pause button for  
driver is not correct for 3 seconds. Then make sure that the installed  
the printer. printer driver is correct for the printer.  
DRIVER INK SET  
SETTING IS  
WRONG  
The black ink cartridge Stop printing, and then press and hold the  
option does not match Pause button for 3 seconds. Select the correct  
what is selected in the black ink cartridge option in the driver. See  
driver  
page 116. If you want to continue printing,  
MISMATCH  
ERROR  
press the  
Non-Epson genuine ink Press the  
cartridge is installed.  
Pause button.  
Pause button for 3 seconds to  
cancel printing. If you want to continue printing,  
press the Pause button.  
Note:  
These messages  
alternate.  
FEED SHEET  
PAPER  
Cut sheet needs to be Load the sheet in the manual feed slot. See  
loaded manually. page 44 for instructions.  
FEED SHEET  
PAPER  
MANUALLY  
FORBIDDEN  
MEDIA FROM P.  
TRAY  
Cut sheet needs to be Load the sheet in the manual feed slot. See  
loaded manually.  
page 44 for instructions.  
INK LOW  
B Ink light  
flashing  
Ink cartridge(s) are  
nearly empty (printing  
continues).  
Make sure you have replacement cartridges  
available. See page 109.  
INK OUT  
B Ink light on  
Ink cartridge(s) are  
Replace the ink cartridge(s) indicated on the  
empty (printing stops). LCD panel. See page 109 for instructions.  
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132 | Solving Problems  
Message  
Light  
Explanation  
Response  
INVALID INK  
CRTG  
B Ink light on  
You tried to install the  
wrong ink cartridge.  
If you are installing ink cartridges for the first  
time, you must install the cartridges that came  
with your printer.  
If you are replacing ink cartridges, check the  
package and product code. You must use the  
ink cartridges designed for your printer. Other  
cartridges will not work.  
LOAD PAPER  
Paper light Paper lever is in the  
After you finish loading paper, pull the paper  
on  
on  
released position while lever all the way forward, to the secured  
loading paper. position.  
LOAD ROLL  
PAPER  
Paper light Paper source setting in Make sure the right paper is loaded and the  
printer driver is  
different from control  
panel.  
paper source setting is the same on the control  
panel and printer driver.  
LOAD SHEET  
PAPER IN P.  
TRAY  
LOWER INK  
LEVERS  
One or both ink levers  
are raised.  
Pull the lever or levers down to lock the ink  
cartridges.  
LOWER L (or R)  
INK LVR  
MNT REQ.  
A printer part will need Note the code number and contact Epson as  
to be replaced soon.  
described on page 10.  
MNT TK NEAR  
FULL  
The maintenance tank  
is almost full.  
Make sure you have a replacement  
maintenance tank. See page 121.  
MNT TNK FULL  
B Ink light on  
The maintenance tank  
is full.  
Replace the maintenance tank. See page 121  
for instructions.  
NO BORDERLESS  
WITH THIS SIZE  
Borderless setting  
selected for A2-size  
sheets (11.7 × 16.5)  
Change the setting in the printer driver, or load  
different-size paper.  
RELOAD PAPER  
Note:  
These messages  
alternate.  
NO INK CRTG  
B Ink light on  
Ink cartridge(s) not  
installed or ink lever  
raised.  
Install ink cartridges (page 109) or lower the ink  
lever.  
NO MNT TNK  
The maintenance tank  
is not installed.  
Make sure the maintenance tank is fully  
inserted. See page 121 for instructions.  
NOT STRAIGHT  
RELOAD  
Paper light Cut sheet paper is not  
loaded straight.  
Load the paper correctly.  
on  
6-132  
Solving Problems | 133  
Message  
Light  
Explanation  
Response  
NOZZLES STILL  
CLOGGED  
Head cleaning did not  
clear the nozzles.  
Run the head cleaning utility again. If the  
nozzles are still clogged, contact Epson.  
OPTION I/F  
ERROR  
Wrong interface card  
installed.  
Turn off the printer and remove the card. See  
the documentation that came with the card.  
PAPER NOT CUT  
Paper light Roll paper was not cut Open the top cover and remove the uncut  
flashing  
correctly.  
paper. Reload paper if necessary.  
The cutter may be  
blunt or incorrectly  
installed.  
Reinstall or replace the cutter blade if  
necessary, as described on page 118.  
PAPER NOT  
STRAIGHT  
Paper light Paper slipped and fed  
Reload paper, making sure the edges are  
straight.  
flashing  
into the printer at an  
angle.  
PAPER OUT  
Paper light No paper is loaded.  
Paper ran out.  
Load paper.  
on  
Remove any printouts or paper remaining in the  
printer and load more paper.  
If the message appears during a print job, reset  
the printer by pressing the Pause button for  
3 seconds. Then load paper and resend the job.  
REAR COVER  
OPEN  
The rear cover has  
been removed.  
Replace the rear cover.  
RELEASE LEVER  
REMOVE PAPER  
JAM  
Paper light Paper has jammed in  
Remove the jammed paper. See page 142 for  
more information.  
flashing  
the printer.  
RELOAD PAPER  
Paper light Printer cannot detect  
paper.  
If you are using cut sheets, make sure the  
paper is flat. Move the paper lever.  
on  
PAPER NOT CUT error Reload paper.  
was cleared.  
RELOAD PAPER  
INSERT DEEPLY  
Paper light Manually loaded sheet Insert the sheet further into the printer. See  
on  
on  
is not inserted far  
enough.  
page 44 for instructions.  
REMOVE PAPER  
Paper light Paper is too thick for  
head cleaning.  
Pull the paper lever out to remove the paper.  
Head cleaning automatically starts. After  
cleaning, reload paper.  
Printer could not feed  
the printed page.  
Remove the print.  
REPLACE  
CNVRSION CRTG  
The conversion  
cartridge needs to be  
replaced.  
Replace the conversion cartridge with a new  
one. Or, complete the replacement of the black  
ink by pressing the  
Pause button.  
6-133  
134 | Solving Problems  
Message  
Light  
Explanation  
Response  
SERVICE REQ.  
All lights  
flashing  
The print head is  
locked.  
Pull out the green tab to unlock the print head.  
See page 18.  
An error has occurred. Note the error number, then turn the printer off  
and back on. If the message remains, contact  
Epson as described on page 10.  
SET INK CRTG  
Ink cartridge chip error. Remove and reinstall the ink cartridge. If the  
message remains, replace the cartridge.  
SET PAPER  
LEVER  
Paper light Paper lever was  
Pull the lever all the way forward, to the  
secured position. Start printing again from the  
beginning for best results.  
on  
released during the  
printing process or  
another operation.  
TOP COVER  
OPEN  
Top cover is open.  
Close the top cover.  
UNABLE TO  
PRINT  
You tried to print while Press the  
an error condition was SelecType menu system. If the message  
Pause button to exit the  
present.  
appears again, clear the error before you print.  
WRONG INK  
CRTG  
B Ink light on  
You tried to install the  
wrong ink cartridge.  
If you are installing ink cartridges for the first  
time, you must install the cartridges that came  
with your printer.  
If you are replacing ink cartridges, check the  
package and product code. You must use the  
ink cartridges designed for your printer. Other  
cartridges will not work.  
WRONG PAPER  
SIZE  
Paper light Loaded paper does not Make sure the size you selected in the printer  
flashing  
match the image size.  
driver matches the loaded paper size. Load the  
correct size paper if necessary.  
6-134  
   
Solving Problems | 135  
Improving Print Quality  
You can often improve print quality by doing the following:  
Run a nozzle check and cleaning cycle. See page 104 for instructions.  
Align the print head. See page 107 for instructions.  
When you send a print job, make sure your print options are set  
correctly. For more information, see Chapter 3 (Macintosh) or Chapter  
4 (Windows).  
If none of these suggestions help, try the solutions below.  
Problem  
Solution  
Your print has  
horizontal banding.  
Check the ink indicators and light to see if you are low on ink. Replace ink  
cartridges if necessary, as described on page 109.  
Run a nozzle check and cleaning cycle. See page 104 for instructions.  
Align the print head from the printer’s control panel, as described on page 107.  
Turn off High Speed in your Advanced settings.  
Make sure the Media Type setting in the printer software is correct for the media  
you’re printing on.  
If you’re using cut sheet media, make sure the printable side is face down in the  
tray.  
Choose a higher resolution, such as SuperPhoto - 2880dpi.  
If you’re using a third-party RIP and non-Epson media, see if the RIP provides a  
method for adjusting the paper feed.  
Try adjusting your paper configuration settings (page 70 for Mac OS X or page 93 for  
Windows). Check these settings:  
Make sure the Paper Thickness setting is correct for the paper you’re printing on.  
If you’re printing on thin paper that’s getting saturated with ink, reduce the Paper  
Suction.  
Use the Paper Feed Adjustment to tune out banding. Reduce the value for white  
lines, and increase it for overlapping dark lines.  
If you’ve created a custom paper configuration, be sure to return the setting to  
standard (STD) when you’re done using it. See page 58.  
6-135  
     
136 | Solving Problems  
Problem  
Solution  
Your print is grainy, or  
has misregistration or  
ghosting.  
Check the ink indicators and light to see if you are low on ink. Replace ink  
cartridges if necessary, as described on page 109.  
Run a nozzle check and cleaning cycle. See page 104 for instructions.  
Align the print head, as described on page 107.  
Make sure the Media Type setting in the printer software is correct for the media  
you’re printing on.  
If you’re using cut sheet media, make sure the printable side is face down in the  
tray.  
Choose a higher resolution, such as 2880 dpi.  
Turn off High Speed in your Advanced settings.  
You may need to adjust your paper configuration settings (page 70 for Mac OS X or  
page 93 for Windows). Check these settings:  
Make sure Paper Thickness setting is correct for the paper you’re printing on.  
If you’ve created a custom paper configuration, be sure to return the setting to  
standard (STD) when you’re done using it. See page 58.  
Colors are incorrect or  
missing.  
Make sure the Media Type setting in the printer software is correct for the media  
you’re printing on.  
If you are using the color management features in Photoshop or another  
application, you must turn off color management in the printer driver. See page 69  
(Mac OS X) or page 92 (Windows).  
Adjust the Color Density setting in the Paper Configuration utility.  
If you’re using a third-party RIP or non-Epson media, custom color profiles will give  
you the best color reproduction.  
If you’re using cut sheet media, make sure the printable side is face down in the  
tray.  
Run a nozzle check and cleaning cycle (see page 104).  
Check the expiration date printed on each of the ink cartridges. If the cartridge is  
too old, replace it as described on page 109.  
Check the ink indicators and light, and replace ink cartridges if your ink supply is  
low, as described on page 109.  
Make sure color settings in your application or printer software are correct.  
6-136  
 
Solving Problems | 137  
Problem  
Solution  
Your print has gaps or  
appears faint.  
Check the expiration date printed on each of the ink cartridges. If the cartridge is  
too old, replace it as described on page 109.  
Make sure the Media Type setting in the printer software is correct for the media  
you’re printing on.  
Run a nozzle check and cleaning cycle (see page 104).  
Check the ink indicators and light and replace ink cartridges if your ink supply is low,  
as described on page 109.  
The paper thickness setting is not correct for the paper you’re printing on. Use your  
printer software (page 70 for Mac OS X or page 93 for Windows) to choose the  
correct setting. When you’re done printing with a custom paper configuration, be  
sure to return the setting to standard (STD).  
The platen gap setting is too wide. Use the Menu system to change the setting to  
STANDARD, or to NARROW if printing on very thin paper. See page 56 for  
instructions.  
Your print appears  
blurry or smeared.  
Make sure the Media Type setting in the printer software is correct for the media  
you’re printing on.  
If you’re printing on non-Epson media, you may need to adjust the paper thickness  
setting, drying time, or color density. Use your printer software (page 70 for Mac  
OS X or page 93 for Windows) to choose the correct setting. When you’re done  
printing with a custom paper configuration, be sure to return the setting to standard  
(STD).  
Your paper doesn’t meet the required specifications or wasn’t stored in a dry,  
humidity-free environment. Load new paper.  
If you’re using cut sheet media, make sure the printable side is face down in the  
tray.  
Ink has leaked into the paper path. Wipe the paper path area of the printer with a  
soft, clean cloth. See page 123 for cleaning instructions.  
Turn off High Speed in your Advanced settings.  
The platen gap setting is too narrow. Use the control panel to change the setting to  
WIDE or WIDER. See page 56 for instructions.  
Run a nozzle check and cleaning cycle (see page 104).  
6-137  
     
138 | Solving Problems  
Problem  
Solution  
The bottom edge of  
your print is smeared.  
The paper is curled toward the printable side. Flatten the paper or curl it toward the  
other side.  
Make sure the Media Type setting in your printer software is correct for the media  
you’re printing on.  
If you’re printing on non-Epson media, you may need to adjust the paper thickness  
setting or drying time. Use your printer software (page 70 for Mac OS X or page 93  
for Windows) to choose the correct setting. When you’re done printing with a  
custom paper configuration, be sure to return the setting to standard (STD).  
If printing on thick paper, the platen gap setting may be incorrect. Use the control  
panel to change the setting to WIDE or WIDER. See page 56 for instructions.  
Solving Operational Problems  
If you can’t turn the printer on, if it stops printing unexpectedly, or if  
nothing prints, check the following:  
The printer is turned on.  
Paper is loaded in the printer.  
The printer is plugged securely into a working electrical outlet that’s not  
controlled by a switch or timer.  
The interface cable is securely connected to the printer and your system.  
The voltage supplied by the electrical outlet matches the voltage on the  
printer’s rating label. If not, turn off the power and unplug the power  
cord immediately. Contact Epson for assistance. (See page 11 for  
details.)  
If none of these suggestions help, try the solutions on the following page.  
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Solving Problems | 139  
Problem  
Solution  
The printer stops  
printing  
If the Pause light is flashing, the printer is performing a maintenance procedure or  
waiting for ink to dry. Check the display message and lights on the control panel.  
unexpectedly.  
Wait until the  
Pause light stops flashing.  
Check the display message and lights on the control panel to see if an error has  
occurred. Follow the instructions for the messages beginning on page 130.  
The printer sounds as  
if it’s printing, but  
nothing prints.  
Follow the instructions beginning on page 104 to clean the print head.  
Communication between the computer and printer may have been momentarily  
interrupted. Try restarting the computer and printing again.  
Nothing prints.  
Turn off the printer and computer. Make sure the interface cable is securely  
plugged in. Then restart the printer and computer.  
Make sure the interface cable meets the required specifications. See page 11 or 12.  
The printer port setting doesn’t match the printer connection port (Windows).  
Windows XP: Click Start > Control Panel > Printers and Other Hardware >  
Printers and Faxes. Right-click the icon for your printer, then select Properties.  
Click the Ports tab and make sure your printer port is selected.  
Windows 2000: Click Start > Settings > Printers. Right-click the icon for your  
printer, then select Properties. Click the Ports tab and make sure your printer port is  
selected.  
Follow the instructions beginning on page 126 to uninstall your printer software.  
Then locate your printer software CD-ROM and reinstall the software. You can also  
download and install the latest driver for Macintosh or Windows from the Epson  
website at http://prographics.epson.com.  
Solving Miscellaneous Printing Problems  
If your printouts are not what you expected, try the suggestions below:  
Solution  
Problem  
Your print has incorrect or  
garbled characters.  
Make sure your software is installed correctly and the printer is selected.  
Clear any stalled print jobs from the Print Center or Printer Setup Utility  
(Mac OS X).  
Turn off the printer and computer. Make sure the interface cable is securely  
plugged in at both ends.  
6-139  
           
140 | Solving Problems  
Problem  
Solution  
Your print has incorrect  
margins.  
Check the page size or paper size settings in your application. Make sure they  
are within the printer’s printable area.  
Make sure the Paper Size and Borderless settings in your printer software are  
correct for the paper you’re using.  
Paper is loaded incorrectly. Follow the instructions in Chapter 2 to reload the  
paper.  
The PAPER MARGIN (roll paper margin) setting on the PRINTER SETUP menu  
is incorrect. If you’re using roll paper, check the setting for PAPER MARGIN.  
See the on-screen Reference Guide for more information.  
Your image is inverted.  
Blank paper is printed.  
Turn off the Flip Horizontal setting in your printer software. See page 68 (Mac  
OS X) or page 92 (Windows) for instructions.  
Make sure your software is installed correctly and the printer is selected.  
Make sure the Paper Size setting in your printer software is correct for the  
paper you’re using.  
Make sure the Paper Source setting in your printer software is correct.  
A ruled line on your print  
appears to shift.  
Align the print head as described on page 107.  
Color images print in black  
only.  
Make sure Color is selected in your printer software.  
The printer continues to  
feed paper after you have  
cancelled a job.  
Press the  
Pause button on the printer to clear any print job data in the  
Pause button to reset the printer.  
printer’s buffer. Then press and hold the  
Roll paper cannot be cut.  
The paper cutter blade may be dull. Follow the instructions on page 118 to  
replace the blade.  
The paper may be too thick to cut with the built-in cutter. Cut the paper with  
scissors. See page 48 for a list of media that cannot be used with the cutter.  
Make sure  
appears on the LCD panel. If not, press the  
Paper Source  
button to select this setting.  
6-140  
             
Solving Problems | 141  
Problem  
Solution  
Printing is too slow.  
Turn on High Speed in your Advanced settings.  
Choose a lower resolution in your printer software for faster printing.  
Clear space on your hard drive or run a defragmentation utility.  
Don’t run too many applications at the same time.  
Turn off virtual memory.  
Add RAM to your system.  
Consider upgrading your system to support a faster connection to the printer:  
either IEEE 1394 FireWire or USB 2.0.  
Solving Paper Problems  
If paper feed or paper jam problems occur frequently, try one or more of the  
following solutions:  
For roll paper, try adjusting the paper suction setting. See page 57 for  
more information. You can also adjust this setting through your printer  
driver.  
For heavy or thick media, follow the instructions on page 44 to load the  
media correctly.  
Make sure the paper is not folded, wrinkled, or damp.  
Make sure the printer’s environment falls within the required  
temperature and humidity range.  
Make sure the paper is not too thick or too thin. See pages 35 and  
150 to 151 for paper specifications.  
Make sure no foreign objects are inside the paper path.  
Make sure the printer isn’t located in a brightly lit area. The paper  
sensors may not operate correctly.  
Make sure the Media Type and Paper Source settings in the printer  
software are correct.  
Make sure the platen gap setting is correct for the paper or media you’re  
printing on. See page 56 for more information.  
6-141  
   
142 | Solving Problems  
If you’re not using Epson media, make sure you use a paper  
configuration to adjust for the paper’s thickness and drying time (see  
page 58).  
If roll paper is curled tightly, select Starwheel-Roll Curled as the Feed  
Roller Type in your paper configuration settings.  
Clearing Roll Paper Jams  
When roll paper gets jammed in the printer, printing stops and you see a  
PAPER JAM message on the LCD display. Follow these steps to clear a  
paper jam:  
Caution: To avoid  
damaging the printer,  
never move the paper  
1. Turn off the printer, open the roll paper cover, and release the paper  
lever.  
lever while the  
light is flashing.  
Pause  
C
6-142  
   
Solving Problems | 143  
2. Cut the paper at the paper insertion slot, and remove the roll paper.  
3. Remove the jammed paper from the front or back of the printer.  
Caution: Be careful not  
to damage the print head  
when you pull out the  
paper.  
4. If necessary, open the top cover and remove the jammed paper.  
6-143  
144 | Solving Problems  
5. Make sure the paper light is on and LOAD PAPER is displayed on the  
LCD panel. Then reload your paper.  
Clearing Paper Tray Jams  
If paper gets jammed while feeding from the tray, follow these steps to clear  
it:  
1. Turn off the printer and release the paper lever.  
2. Remove the paper tray.  
6-144  
 
Solving Problems | 145  
3. Carefully pull out the jammed paper.  
4. If paper is still jammed in the printer, open the top cover and remove it.  
5. If paper is jammed around the rear cover, remove the cover by squeezing  
the square knobs and pulling the cover off the printer.  
6-145  
146 | Solving Problems  
6. Then remove the paper.  
7. Reinstall the rear cover. Then press and hold the Pause button if  
necessary to reset the printer.  
Clearing Paper Jams from the Manual Feed Slots  
If paper is jammed in the front or rear manual feed slots, follow these steps  
to clear it:  
1. Turn off the printer and release the paper lever.  
6-146  
 
Solving Problems | 147  
2. Remove the paper tray.  
3. Carefully pull out the jammed paper.  
4. If you can’t reach the paper from the front, remove it from the back of  
the printer.  
5. Press and hold the Pause button if necessary to reset the printer.  
6-147  
 
148 | Solving Problems  
6-148  
149  
Environmental  
Appendix A:  
Specifications  
Operation  
Storage  
Temperature  
50 to 95 °F  
–4 to 104 °F  
(10 to 35 °C)  
(–20 to 40 °C)  
(1 month at 104 °F)  
Print quality guarantee:  
59 to 77°F  
(15 to 25 °C)  
Humidity  
20 to 80% RH  
20 to 85% RH  
(without  
condensation)  
40 to 60% RH for optimum  
print quality  
For optimal operation,  
humidity should be  
between 35 and 45% RH  
Electrical  
Specification  
Description  
90 V to 264 V  
50 to 60 Hz  
49 to 61 Hz  
Input voltage range  
Rated frequency range  
Input frequency range  
Rated current  
1.0 A at 120 V  
0.5 A at 220 V  
Power consumption  
Approx. 52 W or less (ISO 10561 letter pattern)  
5 W or less in standby mode  
1 W or less in power off mode  
Check the label on the back of your printer for voltage information.  
Dimensions  
Specification  
Height  
With tray and roll holder Without tray and roll holder  
14 inches  
13 inches  
Width  
33.9 inches  
29.5 inches  
33.9 inches  
18.5 inches  
Depth  
149  
                 
150 | Specifications  
Weight  
Printer with tray and roll holder  
88.6 lb  
Printer Interfaces  
USB (1.1 and 2.0 compatible)  
IEEE-1394 FireWire  
In addition, a Type-B expansion slot is available for installing an optional  
internal Ethernet network card (10/100 Base TX).  
Safety Approvals  
Safety standards  
EMC  
UL 60950, CSA 22.2 No. 60950  
FCC part 15 subpart B, class B, CSA C108.8 class B  
Media  
Roll Paper  
Maximum roll width  
Maximum roll length  
17 inches  
Up to 147 feet for 2-inch cored media  
Up to 662 feet for 3-inch cored media  
Weight range  
17 to 24 lb (64 to 90 g/sm)  
Roll paper compatibility  
Handles both 2- and 3-inch cored media  
Maximum roll paper  
diameter  
4 inches (2-inch core) or  
6 inches (3-inch core)  
A-150  
                 
Specifications | 151  
Cut Sheets  
Sizes  
8 × 10 inches  
A4 (8.3 × 11.7 inches)  
Letter (8.5 × 11 inches)  
B4 (JB4) (10.1 × 14.2 inches)  
11 × 14 inches  
30 × 40 cm (11.8 × 15.7 inches)  
A3 (11.7 × 16.5 inches)  
US B (11 × 17 inches)  
Super A3/B (13 × 19 inches)  
B3 (JB3) (14.2 × 20.3 inches)  
16 × 20 inches  
40 × 60 cm (15.7 × 23.6 inches)  
A2 (16.5 × 23.4 inches)  
US C (17 × 22 inches)  
Weight range  
17 lb bond up to 24 lb posterboard  
Since the quality of any particular brand or type of paper may be changed by  
the manufacturer at any time, Epson cannot attest to the quality of any  
non-Epson brand or type of paper. Always test samples of paper stock before  
purchasing large quantities or printing large jobs.  
Poor quality paper may reduce print quality and cause paper jams or other  
problems. If you encounter problems, switch to a higher grade of paper. Do  
not use curled, folded, or deckle-edge paper.  
Printable Area  
Default roll paper margins are 0.12 inches (3 mm) top and bottom, and  
0.12 inches (3 mm) right and left. Using the Menu system, you can set all  
the margins to 15 mm or 3 mm.  
Default cut sheet margins are 0.12 inch (3 mm) top, right, and left, and  
0.56 inch (15 mm) bottom.  
The borderless printing feature allows edge-to-edge printing on some media.  
A-151  
       
152 | Specifications  
Ink Cartridges  
Cartridge life  
2 years from production date if unopened; within  
6 months after opening package, at 77 °F (25 °C)  
Temperature  
Storage (uninstalled) –22 to 104 °F (–30 to 40 °C); 1 month at 104 °F  
Storage (installed) –4 to 104 °F (–20 to 40 °C); 1 month at 104 °F  
Capacity  
Weight  
110 ml  
220 ml  
110 or 220 ml  
Approximately 0.44 lb (200 g)  
Approximately 0.85 lb (385 g)  
A-152  
   
Index  
Color problems, 140  
A
Aligning print head, 107 to 108  
Auto Cut setting  
Control panel  
Mac OS X, 72  
B
Banding, 135  
Blank pages, 140  
Blurry prints, 137  
Borderless printing  
Mac OS X, 63  
messages, 130 to 134  
CR (carriage) motor, checking status,  
102 to 104  
C
Cable  
Mac OS X, 64  
Mac OS X, 78  
Cut sheet paper  
printable area, 151  
Cleaner (cleaning unit), checking  
status, 102 to 104  
Cleaning  
tray capacity, 38  
Cutter  
print head, 104 to 107, 117  
printer, 123  
cutting paper manually, 55  
ordering replacement blade, 10  
replacing blade, 118 to 121  
Coarse Rendering setting, 99  
Color management  
Mac OS X, 69 to 70  
Windows, 92  
-153  
 
154 | Index  
D
Deleting print jobs  
FireWire requirements, 11, 12  
Firmware, updating, 32 to 34  
Flip Horizontal setting  
Mac OS X, 78  
Windows, 97  
Depth of printer, 149  
E
Head unit (print head), checking  
Heavy media, cutting, 55  
Epson  
High Speed Copies setting  
Windows, 99  
High Speed setting  
EpsonNet print server card  
installing, 23 to 24  
Windows, 92  
98 to 100  
ICM setting, 92  
Ink  
Ethernet interface  
card, installing, 23 to 24  
card, ordering, 10  
card, removing, 127  
system requirements, 12  
Ink cartridges  
checking status, 102 to 104, 109  
installing, 19 to 21  
ordering, 110  
replacing, 109 to 113  
safety instructions, 15  
specifications, 152  
Ink light, 130 to 134  
-154  
Margins  
incorrect, 140  
printing without, 63, 85, 89  
J
Job history, 104  
Mac OS X, 66  
Memory  
Monitoring printer  
L
Layout  
Mac OS X options, 62 to 64  
Windows options, 84 to 88  
LFP Remote Panel, 32 to 34  
control panel, 130 to 134  
Mac OS X, 77 to 78, 78 to 80  
Moving printer, 123 to 126  
M
Mac OS X  
70 to 71  
Network card, removing, 127  
system requirements, 11  
Macintosh  
Maintenance mode, 117  
Maintenance tank  
control panel, 56  
Mac OS X, 72  
Windows, 88  
Page Rendering Mode setting, 99  
Page setup options  
Mac OS X, 62 to 64  
checking status, 102 to 104  
ordering, 10  
replacing, 121 to 122  
Manuals, how to use, 9  
-155  
156 | Index  
Paper  
Paper tray  
capacity, 38  
137  
Platen gap setting, 137  
Print head  
removing from spindle, 54  
locking, 125  
trim lines, 56, 72, 88  
Print jobs  
managing, 97 to 100  
pausing, 78, 97  
Paper light, 130 to 134  
Mac OS X, 64  
Print quality  
Mac OS X, 68  
Print server  
problems, 140  
Windows, 88  
installing, 23 to 24  
removing, 127  
Paper Source setting  
problems, 140  
Print speed, improving in Windows,  
99  
Windows, 85, 86  
Printable area, 151  
-156  
Printer  
printer driver, 139 to 140  
printing stops, 139  
roll paper cannot be cut, 140  
plugging in, 19  
port, 139  
storing, 123 to 125  
Mac OS X, 68  
loading, 48 to 53  
Page Line setting, 72  
printable area, 151  
Problems  
removing from spindle, 54  
Save Roll Paper setting, 72, 88  
inverted image, 140  
misalignment, 135  
misregistration, 136  
nothing prints, 139  
operational, 138 to 139  
paper, 141 to 147  
paper feeding, 140  
Safety  
Custom Paper, 57 to 59  
Cutter Replace, 118  
Head Alignment, 107  
Maintenance, 106, 118  
Printer Status, 103  
Test Print, 102  
-157  
158 | Index  
Software  
Specifications  
UltraChromeK3 ink cartridges, 110  
Unit ID number, 11  
Usage count, 103  
environmental, 149  
USB  
cable requirements, 11, 12  
Utility menu  
Spindle  
121 to 122  
Mac OS X, 78 to 80  
Windows, 97 to 100  
Storing printer, 123 to 125  
98 to 100  
92 to 94  
Speed and Progress utility,  
98 to 100  
T
Technical support, 10 to 11  
Transporting printer, 123 to 126  
Trim lines, printing  
control panel, 56  
Mac OS X, 72  
Windows, 88  
status alerts, 100  
Troubleshooting, 129 to 147  
Status Monitor, 97 to 100  
system requirements, 12  
user-defined paper size, 88  
-158  

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