Epson Printer R2400 User Manual

User’s Guide

Contents

Welcome!

About Exif Print

About Your Software

About Your Documentation

Viewing the On-screen Reference Guide

Loading Paper

Loading Paper in the Sheet Feeder

Loading Special Paper in the Sheet Feeder

Loading Multiple Sheets of Matte Paper

Loading Special Paper in the Single Sheet Guide

Loading Roll Paper or Canvas

Loading Thick Media in the Front Path

Printing From Start to Finish

Basic Printing in Windows

Selecting the Settings You Use Most Often

Customizing Your Windows Print Settings

Basic Printing With Mac OS X

Customizing Your Macintosh Print Settings

Selecting the Correct Paper Type

Printing Special Photos

Printing on Roll Paper

Selecting Roll Paper Print Settings

Removing Your Printed Photos

Removing and Storing Roll Paper

Contents 3

Printing Borderless Cut Sheets

Windows

Mac OS X

Managing Color With Profiles

Printing With a Color Profile

Solving Color Management Problems

Printing a Custom Profile Test Target

Creating a Custom Profile

Easy Printing With Photoshop Elements 3.0

Matching Black Ink to Paper Type

Swapping the Black Ink Cartridges

Confirming the Swapped Cartridge Settings

Advanced Black and White Photo Printing

Windows

Mac OS X

Maintaining Your Printer

Cleaning the Print Head

Automatically Checking and Cleaning the Print Head

Running the Head Cleaning Utility

Replacing an Ink Cartridge

Checking the Ink Cartridge Status

Purchasing Ink Cartridges

Ink Cartridge Precautions

Removing and Installing Ink Cartridges

Aligning the Print Head

Automatically Aligning the Print Head

Manually Aligning the Print Head

Cleaning the Printer

Transporting the Printer

4 Contents

Solving Problems

Printer Parts

Printer Buttons

Printer Lights

Diagnosing Printer Problems

Running a Printer Check

Problems and Solutions

Setup and Software Installation Problems

Printer Problems

Quality Problems

Paper Problems

101

104

105

106

107

Miscellaneous Problems

Uninstalling and Reinstalling Printer Software

Where To Get Help

Epson Technical Support

Technical Support for Other Photo Software

Requirements and Notices

Windows System Requirements

Macintosh System Requirements

Important Safety Instructions

Ink Cartridge Safety Instructions

FCC Compliance Statement

109

110

111

112

113

Declaration of Conformity

Epson America, Inc. Limited Warranty

Index

115

Contents 5

6 Contents

Welcome!

Your Epson Stylus Photo R2400 gives you beautiful archival prints on a wide variety

of glossy and matte papers in many sizes.

Your outstanding printouts result from these advanced features:

■ Nine individually replaceable Epson ink cartridges let you print at up to

5760 × 1440 dpi (dots per inch).

■ Large gamut, pigment-based, Epson UltraChrome K3^TMinks and compatible

papers deliver brilliant, long-lasting, water-resistant prints.

■ Light Black, Light Light Black, and either Photo Black or Matte Black ink

cartridges provide neutrality and tonal scale accuracy for demanding black and

white photographs.

■ Advanced printing options give you control over grayscale color tonalities (such as

cool, neutral, warm, and sepia).

■ Large format and thick media capabilities let you print panoramics, portraits, and

specialty prints up to 13 × 44 inches.

■ Versatile paper handling lets you create BorderFree, frame-ready prints in popular

sizes, including 4 × 6, 5 × 7, 8 × 10, Letter, 11 × 14, 12 × 12, 13 × 19, and others.

■ Roll paper feeder allows continuous printing of multiple photos or panoramics on

canvas and photo paper.

■ Automatic print head cleaning and alignment utilities analyze your print quality

and improve it quickly and easily.

■ Hi-Speed USB 2.0 and FireWire (IEEE 1394) ports provide fast connections.

Note: To achieve the highest USB speed, your computer must also have a

Hi-Speed USB 2.0 port connected to the printer with a Hi-Speed USB 2.0 cable.

About Exif Print

The Exif (Exchangeable Image File) Print format includes information about your

digital camera settings in JPEG/TIFF files so your printer and application can use

them to create accurate print settings. Most digital cameras store Exif Print

information such as shutter speed, metering, flash, and exposure settings, resolution,

and lens use in the JPEG/TIFF image file. Your printer uses the information to ensure

the most accurate image reproduction.

About Your Software

Your printer CD-ROM includes all the software you need for printing. See the

Start Here sheet for installation instructions.

■ Your printer driver runs your printer and lets you control how your documents

look. You can’t print without it.

Tip: It’s a good idea to check Epson’s support website periodically for free

updates to your printer driver. Visit http://support.epson.com. Download

instructions are posted for your convenience.

■ Your photo software includes these great tools:

Epson EasyPrint Module (for Windows ) works with certain photo printing

applications to make printing on your Stylus Photo R2400 fast and easy.

Epson Premium ICC Color Profiles work with Adobe Photoshop and other

ICC-aware applications to achieve more accurate color in your prints on various

paper types. You can download additional profiles at http://support.epson.com.

Epson PhotoCenter^SMis Epson’s free photo-sharing web site where you can store,

organize, and share your photos; print high-resolution photos straight from the

web; and create free online postcards. Your printer software installer lets you add a

link to Epson PhotoCenter on your desktop.

8 Welcome!

About Your Documentation

To set up your printer and install its software, see the Start Here sheet.

This book contains instructions on:

■ Loading all types of paper

■ Printing with Windows or Mac OS X

■ Maintaining the printer

■ Troubleshooting

At the end of the book, you’ll also find the system requirements, important safety

information, and the product’s warranty.

Please follow these guidelines throughout:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain hints for better printing.

For more details about your printer, network setup instructions and specifications, see

your on-screen Reference Guide, as described in the next section.

Welcome! 9

Viewing the On-screen Reference Guide

Follow the instructions on the Start Here sheet to install the on-screen Reference

Guide, if you haven’t already.

Note: You need a browser—such as Microsoft Internet Explorer 4.0 or later,

Safari™ 1.0 or later, Mozilla Firefox 1.0 or later, or Netscape Navigator 3.0 or

later—to view the manual. If you are using a different browser, the pages may

not display correctly.

1. Double-click the SPR2400 Reference Guide icon on your desktop.

2. Click a topic on the left to expand the table of contents.

3. Click the topic you want to view.

■ If there’s a right arrow , click it to view subtopics, then click on a topic.

■ If there’s a down arrow

, click it to close a subtopic list.

Closed list;

click to

expand

Click to go

to topic

Note: If you see an icon for an unloaded graphic when viewing your Reference

Guide in Netscape Navigator, click the Reload button to load the graphic.

10 Welcome!

Loading Paper

You can load a variety of paper types in your printer, as described in these sections:

Paper/Media

Where to load

See page

Plain paper

Sheet feeder

12, 14

Epson Premium Photo Paper Glossy

Epson Premium Glossy Photo Paper

Epson Ultra Premium Photo Paper Luster

Epson Premium Luster Photo Paper

Epson Premium Photo Paper Semi-gloss

Epson Premium Semigloss Photo Paper

Epson Presentation Paper Matte

Epson Photo Quality Ink Jet Paper

Epson Premium Presentation Paper Matte*

Epson Matte Paper Heavyweight*

Epson Premium Presentation Paper Double-sided*

Epson Double-sided Matte Paper*

Epson Ultra Premium Presentation Paper Matte*

Epson Enhanced Matte Paper*

Epson Proofing Paper Semimatte

Epson Bright White Paper

Epson Premium Bright White Paper

Epson Photo Quality Self Adhesive Sheets

Epson UltraSmooth Fine Art Paper

Single sheet guide

PremierArt Matte Scrapbook Photo Paper for

Epson

Epson Velvet Fine Art Paper

Epson Watercolor Paper - Radiant White

Roll paper, including PremierArt Water Resistant

Canvas and Piezo Pro Matte Canvas

Roll paper holder

Thick media or posterboard (1.0 - 1.3 mm thickness) Front path

* This matte paper requires the matte sheet support when loading multiple sheets larger than

letter-size; smaller paper can be loaded without it. See page 15 for instructions.

Loading Paper in the Sheet Feeder

1. Open the paper support and pull up the support extensions.

2. Push in the bottom of the output tray. The tray opens and moves up.

12 Loading Paper

3. Pull out the output tray extension.

4. Place your paper in the printer and slide it against the right side of the sheet

feeder.

Letter-size

media

4 x 6” media

Output tray

extension

Check the following as you load paper:

■ Always load the short edge first, even for printing landscape-oriented

documents.

■ Load the printable side face-up. It’s usually whiter or brighter than the other

side.

■ Load letterhead or preprinted paper into the printer top edge first.

■ Don’t load paper above the arrow on the left edge guide.

5. Adjust the left edge guide to fit lightly against the paper.

Note: The left edge guide moves slightly during paper handling and printing. Do

not adjust the guide during printing.

Loading Paper 13

Loading Special Paper in the Sheet Feeder

You can load these Epson inkjet papers in the sheet feeder as follows:

Paper type

Loading capacity

Epson Premium Photo Paper Glossy

Epson Premium Glossy Photo Paper

20 sheets (10 sheets for

A3 or Super B sizes)

Epson Premium Photo Paper Luster

Epson Premium Luster Photo Paper

Epson Premium Photo Paper Semi-gloss

Epson Premium Semigloss Photo Paper

Epson Premium Presentation Paper Matte*

Epson Matte Paper Heavyweight*

Epson Premium Presentation Paper Matte Double-sided*

Epson Double-sided Matte Paper*

Epson Ultra Premium Presentation Paper Matte*

Epson Enhanced Matte Paper*

Epson Presentation Paper Matte

Epson Photo Quality Ink Jet Paper

100 sheets (50 sheets for

A3 or Super B sizes)

Epson Bright White Paper

80 sheets

Epson Premium Bright White Paper

Epson Photo Quality Self Adhesive Sheets

1 sheet at a time

* This matte paper requires the matte sheet support when loading multiple sheets larger than

letter-size; smaller paper can be loaded without it. See page 15 for instructions.

Check the paper package for additional handling instructions.

Note: Always keep unused paper in the original package and store it flat to

prevent curling.

14 Loading Paper

Loading Multiple Sheets of Matte Paper

If you are loading multiple sheets of the following papers in sizes larger than letter

(8.5 × 11 inches), attach the matte sheet support to the top of the sheet feeder to help

separate the sheets of paper and prevent misfeeds:

■ Epson Ultra Premium Presentation Paper Matte

■ Epson Enhanced Matte Paper

■ Epson Premium Presentation Paper Matte

■ Epson Matte Paper Heavyweight

1. Open the paper support and pull up its extensions.

Loading Paper 15

2. Place the hook on the back of the matte sheet support over the paper support

extension, and hold the top extension with one hand while sliding the matte sheet

support all the way down.

Matte sheet

support

3. Load your paper as described on page 12.

Note: Remove the matte sheet support when you load other types of paper.

16 Loading Paper

Loading Special Paper in the Single Sheet

Guide

Load these types of paper in the single sheet guide:

■ Epson Watercolor Paper - Radiant White

■ Epson Velvet Fine Art Paper

■ Epson UltraSmooth Fine Art Paper

■ PremierArt Matte Scrapbook Photo Paper for Epson

1. Remove the roll paper holder if it’s installed (see page 21).

2. Slide the roll paper edge guide all the way to the right.

Loading Paper 17

3. Line up the notches on the single sheet guide with the slots on the back of the

printer and insert them as shown. Then insert the tabs on the top of the guide

into the slot beneath the printer cover.

4. Turn on the printer (the printer must be on to load paper in the single sheet guide

correctly).

5. Insert one sheet of paper against the right edge, then slide the left edge guide

against the sheet.

18 Loading Paper

6. Guide the paper into the slot and feed it into the printer until the paper meets

resistance.

7. Maintain constant pressure against the paper until the printer pulls it in slightly.

Continue to apply light pressure until the paper begins feeding, then let go of the

paper to allow the printer to adjust the paper position.

Loading Paper 19

8. Open the printer cover and look down into the printer to make sure the paper is

loaded correctly. It should be straight and the leading edge of the paper should

not be visible.

Paper is loaded correctly

If edge is visible, reload paper

If the paper isn’t loaded correctly, press the z roll paper button for 3 seconds to

back the paper out. Remove the paper, then press the ) paper button to clear the

paper out error. Reload the paper.

9. Before printing, select Manual - Roll as the Source setting (Windows) or

Manual - Roll as the paper source setting within the Paper Size menu

(Macintosh ) in your printer software (see page 28 for Windows or page 33 for

Macintosh).

20 Loading Paper

Loading Roll Paper or Canvas

You can load 4-inch, 8.3-inch, or 13-inch wide roll paper or 8.3-inch canvas for

printing multiple photos or panoramas, with or without borders.

Note: Instructions apply to both roll paper and canvas unless otherwise noted.

Tip: It’s a good idea to check your ink levels before loading and printing on roll

paper (see page 83). If you need to replace a cartridge with roll paper loaded, you

should remove the paper or marks may appear in your printout.

1. Turn on the printer and remove any paper loaded in the sheet feeder.

2. Close the paper support at the top of the printer.

3. If the output tray and extension are open, push them in, but leave the flap at the

end of the tray down.

4. Swing out the roll paper guides until they are straight.

Tip: Use lint-free, white cotton gloves when handling the media to avoid soiling it

with the oils on your fingertips.

Loading Paper 21

5. Place the roll paper on the holders as shown, then remove the tape and protective

paper from the end of the roll.

90°

6. Make sure the end of the paper is cut straight across, with 90° corners. If the end

is cut diagonally, you may have problems feeding the paper.

If you’re loading canvas, it is important to cut the edge so it’s straight and even.

7. If the paper curls at the end, roll it backwards between a folded sheet of paper to

uncurl it.

Avoid touching the printable surface of the roll paper with your hands.

22 Loading Paper

8. Insert the left roll paper holder (marked with an orange triangle) into the far left

slot (also marked with an orange triangle). Then insert the other holder into the

corresponding slot on the right.

9. While holding the paper, feed it part of the way into the roll paper feeder (under

the white rollers), then slide the right roll paper edge guide to fit lightly against

the paper.

Caution: Don’t load roll paper into the sheet feeder or the slot behind the paper

support; make sure it is loaded below the white rollers.

Loading Paper 23

10. Push the paper into the feeder until it meets resistance. Maintain pressure on the

paper until the printer feeds the paper automatically.

Note: You may need to reload canvas or thicker roll media to ensure accurate

paper registration.

When loading canvas, leave ample slack between the roll and the printer to

ensure smooth paper feeding. Be sure to maintain slack while printing. If you

don’t, your prints may show distortion of shapes, fuzzy text, or banding.

When cutting canvas or other roll paper, it is important to have a straight edge.

An uneven or frayed edge may result in misfeeds, misregistration, or

unacceptable print quality.

11. Open the printer cover and look down into the printer to make sure the paper is

loaded correctly. It should be straight and the leading edge of the paper should

not be visible.

If edge is visible, reload paper

Paper is loaded correctly

If the paper isn’t loaded correctly, press the z roll paper button for 3 seconds to

back the paper all the way out.

Then turn the roll paper holder knobs to roll up the paper. Press the ) paper

button to clear the paper out error. Repeat steps 7 through 9 to reload the paper.

Follow the instructions on page 43 to print on roll paper.

24 Loading Paper

Loading Thick Media in the Front Path

You can load media 1.0 to 1.3 mm thick into the front path, in sizes from 8 × 10

inches to A3+.

Note: Since the media feeds through the printer from the front to the rear, make

sure there is enough space behind the printer for the media to move completely

through the printer.

1. Turn on the printer and remove any paper loaded in the sheet feeder at the top of

the printer.

2. Close the paper support at the top of the printer.

3. If the output tray and extension are open, push them in, but leave the flap at the

end of the tray down.

4. Open the printer cover. Then open the front path door completely by pressing the

front path door release area.

5. Close the printer cover.

Loading Paper 25

6. Insert the media two or three inches into the printer, and push the left edge guide

against the media’s edge. Maintain slight pressure on the guide while inserting the

media the rest of the way into the printer. Stop when the front edge of the media

is aligned with the arrow on the right side.

7. Press the ) paper button. The media is fed into the printer automatically. When

the P power light stops flashing, the printer is ready to print. (To remove the

thick media without printing, press the ) paper button again.)

8. Before printing, select Manual - Front as the Source setting (Windows) or

Manual - Front as the paper source setting within the Paper Size menu

(Macintosh) in your printer software (see page 28 for Windows or page 33 for

Macintosh).

Note: If the printer fails to load the media and displays an error, remove the

media and turn off the printer. Then turn the printer on again.

26 Loading Paper

Printing From Start to Finish

Follow the steps in these sections to print using your printer’s basic features:

■ “Basic Printing in Windows” on page 28

■ “Customizing Your Windows Print Settings” on page 31

■ “Basic Printing With Mac OS X” on page 33

■ “Customizing Your Macintosh Print Settings” on page 39

■ “Selecting the Correct Paper Type” on page 41

To print on roll paper or borderless cut sheets, or color-managed photos, see “Printing

Special Photos” beginning on page 43.

Note: During printing, the left edge guide moves away from the paper slightly.

Do not adjust it while the printer is printing. The printer will re-adjust the edge

guide when printing is complete.

Tip: Whenever you print, make sure you:

■

Use the right paper.

For the best-looking photos, most vivid colors, and greatest detail, always use

genuine Epson papers and Epson UltraChrome K3 inks.

■

Choose the right printer settings for the paper.

Your printer automatically adjusts itself for the type of paper you’ve selected, so

make sure your printer settings are correct for the paper you loaded.

Basic Printing in Windows

Follow the steps below to print a document or image using the basic printer settings.

For roll paper printing, see page 43. For borderless printing, see page 49.

1. From the File menu, click Print. You see a Print window like this one:

Check for your

printer name here

Click here to open your

printer software

2. Make sure EPSON Stylus Photo R2400 is selected.

3. Click the Properties or Preferences button. (If you see a Setup, Printer, or

Options button, click it first.)

4. Click the Main tab in the printer settings window to see your basic settings.

Select the type of

document you’re

printing

Select your

paper source

Select your

print options

Select your paper

type (see page 41)

Select your paper

size

Select your

document or

image

orientation

28 Printing From Start to Finish

5. Select one of these document types as the Quality Option setting:

■ Draft: For rough drafts with reduced print quality

■ Text: For text-only documents (like letters) with good print quality

■ Text & Image: For documents with text and images with higher print quality

■ Photo: For photos and graphics with good print quality and speed

■ Best Photo: For photos or graphics with high print quality

6. Select the way your paper is loaded as the Source setting:

■ Sheet: For paper loaded in the sheet feeder at the top of the printer

■ Roll: For roll paper loaded in the roll paper feeder on the back of the printer

(see page 43)

■ Manual - Roll: For paper loaded in the single sheet guide

■ Manual - Front: For poster and matte boards loaded in the front path (see

page 25)

7. Select the type of paper you loaded as the Type setting. See page 41 for details.

Note: The media types listed will vary depending upon the type of black ink

cartridge currently installed. See page 68 for details.

For printing photos without borders on certain paper types, click the Borderless

checkbox. See page 49 for details.

8. Select the size of paper you loaded as the Size setting.

9. Select the direction in which you want your image or document to print as the

Orientation setting. Select Portrait for vertical orientation or Landscape for

horizontal.

10. Select any other options you want to use in the Print Options box:

■ PhotoEnhance^TM: Improves the contrast, saturation, and color balance of

low-resolution photos (affects only your printout)

■ Reverse Order: Prints multiple page documents last-page-first so you don’t

need to reorder the pages

■ Print Preview: Displays a preview of your printed image or document before

printing so you can check its position on the page

Printing From Start to Finish 29

Note: For more information about printer settings, click the ? or Help button. For

additional print settings, click the Advanced button at the bottom of the screen

and see page 31 for details.

11. Click OK to return to the Print window.

12. Click OK or Print to start printing.

During printing, this window appears. Use it to cancel, pause, or resume printing and

check ink cartridge status.

Click to cancel

printing

Click to pause or

resume printing

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause your printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink levels and replace cartridges, if necessary, before printing large

or high-resolution print jobs.

Selecting the Settings You Use Most Often

Your printer settings apply only to the program you’re currently using. If you want,

you can change the Windows default printer settings for all your programs.

1. Right-click the

printer icon in the lower right corner of your screen.

2. Select Printer Settings. You see the window shown on page 28.

3. Select the default settings you want for all your applications, then click OK.

You can still change the printer settings in individual programs, if necessary.

30 Printing From Start to Finish

Customizing Your Windows Print Settings

Follow these steps to print a document or image using advanced printer settings:

1. On the Main tab, click the Advanced button in the bottom right corner.

2. Click Continue. The Basic settings change to the Advanced settings:

Print quality

Note: If you want to use the Advanced screen each time you access your printer

settings, select the Show this screen first checkbox.

3. The Advanced settings include the same options as the Basic settings, plus these:

■ Print quality: Lets you specify a print quality for your selected paper type,

including Photo (1440 × 720), Best Photo (1440 × 1440), and

Photo RPM^®(5760 × 1440 dpi) for the highest print quality on certain paper

types. (Printing takes longer in this mode.)

■ High Speed: Speeds up printing by allowing printing back and forth across

the page, instead of in just one direction. (Print quality may decrease.)

Printing From Start to Finish 31

■ Edge Smoothing: Prints smoother edges on low-resolution images, such as

bars in a graph.

■ Color Controls: Lets you adjust the Brightness, Contrast, Saturation, and

cyan, magenta, and yellow levels in your printout.

■ Advanced B&W Photo: Lets you access Color Toning, Toning, and other

image adjustments when printing black and white images. Choose a preset

Color Toning with the menu or create a custom setting by clicking Settings.

See “Advanced Black and White Photo Printing” on page 73 for more details.

Note: The availability of the Advanced B&W Photo setting depends on the

ink cartridge installed (Photo Black or Matte Black), the Paper Type setting,

and the print quality setting.

■ ICM: Uses standard color profiles for your printer to help match colors in

your image, for use with certain ICM-enabled applications. If you’re using

custom or Epson Premium ICC profiles in a program such as Photoshop,

select ICM and then check the Off (No Color Adjustment) box.

Caution: Incorrectly applying this function or using it in an incomplete color

management workflow may result in excessively light or dark prints.

Note: To print with custom or Premium ICC color profiles using Photoshop,

see “Managing Color With Profiles” on page 53.

4. Once you’ve finished selecting advanced settings, you can:

■ Click OK to save your settings, return to the Print dialog box, and print.

■ Click the Basic button to return to the Basic settings.

■ Click the Page Layout tab and continue with step 5 to select layout options.

32 Printing From Start to Finish

5. Select the following page layout settings as necessary:

Select image or

document position

options here

Select multi-page

document options

here and here

Select image or

document resizing

options here; these

affect only your

printed image

Adjust the size of

borderless images

here (available

when borderless is

selected on the

Main tab)

Add a watermark

to your printed page

here

Note: For more information on printer settings, or instructions on saving them as

a group so you can reuse them later, click the Help or ? button.

6. Click OK to save your settings, return to the Print dialog box, and print.

Basic Printing With Mac OS X

Follow the steps below to print a document or image on a Macintosh using the basic

printer settings.

For roll paper printing, see page 43. For borderless printing, see page 49.

Note: Make sure you added your printer in the Printer Setup Utility or Print

Center, as described on the Start Here sheet.

1. From the File menu, select Page Setup.

Printing From Start to Finish 33

2. Open the Format for menu and select your printer.

Select Stylus Photo R2400

Select your document or

image orientation

3. Open the Paper Size menu and select the size of the paper you loaded. Then select

the source setting from the submenu for that size.

Choose the

paper size

Choose a

source

setting

■ For prints on paper loaded in the sheet feeder with borders around the image,

select just a paper size in the menu or submenu.

■ For borderless prints on paper loaded in the sheet feeder, select a size with

Sheet Feeder - Borderless as the source.

■ For prints with borders around the image on paper loaded in the single sheet

guide, select a size with Manual - Roll as the source.

■ For borderless prints on paper loaded in the single sheet guide, select a size

with Manual - Roll(Borderless) as the source.

34 Printing From Start to Finish

■ For prints made on thick media loaded into the front path, choose

Manual - Front as the source.

For roll paper printing instructions, see page 43. For details on borderless

printing, see page 49.

Caution: When printing non-borderless print jobs using a custom paper size,

make sure the selected size matches the paper you loaded and is within the

printable area for your printer. For example, never choose a paper size wider than

your printer’s sheet feeder or longer than your paper length. The maximum width

for custom paper sizes is 12.95 inches.

4. Select the direction you want your image or document to print as the Orientation

setting. Select

for vertical orientation,

for horizontal facing left, or

for

horizontal facing right.

5. Click OK.

6. Select Print from the File menu. You see a screen like this:

Select Stylus Photo

R2400

Click here and select

Print Settings

7. Open the Printer menu and select Stylus Photo R2400.

8. Select Print Settings from the pop-up menu.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

Printing From Start to Finish 35

You see your basic print settings:

Select your paper type

(see page 41)

Select the ink setting

Select Automatic mode

Select Quality or Speed

9. Select the type of paper you loaded as the Media Type setting; see page 41.

Note: If you don’t see the paper type you want to use, check your Page Setup

settings to make sure you selected the correct paper size and source; see

page 34, or that you have the correct black ink cartridge installed; see page 68.

10. For the color setting, select Color (for color documents and black and white

photographs), or Advanced B&W Photo (for accessing Color Toning and other

image adjustments when printing black and white photographs; see page 73), or

Black (for black text documents).

Note: The availability of the Advanced B&W Photo setting depends on the ink

cartridge installed (Photo Black or Matte Black), the Media Type setting, and the

print quality setting.

11. Select Automatic as the Mode setting for the best results printing basic

documents or images. (For instructions on using Advanced mode, see page 39.)

12. If available, move the slider to the Quality setting to print images or documents

using higher print quality, or to the Speed setting for faster printing.

Note: For more information about printer settings, click ?.

36 Printing From Start to Finish

13. You can also choose these options in the pop-up menu:

■ Copies & Pages, to select the number of copies or a page range

■ Layout, to select page layout options

■ Output Options, to save your print job as a PDF file

■ Scheduler, to specify a time for a document to print

■ Paper Handling, to reverse page order and set other page options

■ ColorSync, to select Quartz^®filters through ColorSync^®

■ Color Management, to select ColorSync (for use with certain

ColorSync-enabled applications), adjust the color controls, change the gamma

setting, or turn off color adjustments by the printer software (see page 40 for

color management details)

■ Expansion (if you selected a Borderless option as the paper size/source

setting), adjusts the image size to remove borders completely

■ Extension Setting, select Thick paper to correct ink smearing when

printing on thick paper

■ Summary, to view a list of all your selections

14. Click Print.

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause your printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink levels and replace cartridges, if necessary, before printing large

or high-resolution print jobs.

Printing From Start to Finish 37

15. To monitor the progress of your print job, click your printer’s

icon or the

Print Center icon when it appears in the dock. Then double-click Stylus

Photo R2400. You see this screen:

16. Monitor the progress of your print job or do one of the following:

■ Click the print job, then click Delete to delete the job

■ Click the print job, then click Hold to pause printing

■ Click a print job marked “Hold” and click Resume to resume printing

■ If multiple print jobs are listed, click a print job, then click the Priority arrow

as necessary to reorder the jobs

17. When you’re finished, close your printer’s status window (OS X 10.3 and 10.4) or

Print Center (OS X 10.2).

38 Printing From Start to Finish

Customizing Your Macintosh Print Settings

Follow these steps to print a document or image using advanced printer settings:

1. From the File menu, select Print.

2. Select Print Settings from the pop-up menu.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

3. To access advanced settings, click Advanced.

4. In addition to the basic settings, you can select these advanced options:

■ Print Quality: Lets you specify a print quality for your selected paper type,

including Photo (1440 × 720), Best Photo (1440 × 1440), and Photo RPM

(5760 × 1440 dpi) for the highest print quality on certain paper types.

(Printing takes longer in this mode.)

■ High Speed: Speeds up printing by allowing printing back and forth across

the page, instead of in just one direction. (Print quality may decrease.)

Printing From Start to Finish 39

■ Mirror Image: Inverts the image horizontally.

■ Finest Detail: Places ink droplets in the most precise manner for high quality

printing. (Printing takes longer in this mode.)

Note: For more information on printer settings, click ?.

5. To select Color Management options, select Color Management from the

pop-up menu. Select Color Management options as follows:

■ Color Controls: Lets you adjust the Brightness, Contrast, Saturation,

Gamma, and cyan, magenta, and yellow levels in your printout. (Click the

Advanced Settings arrow to access these adjustments.)

■ ColorSync: Uses standard ColorSync profiles for your printer to help match

colors in your image, for use with certain ColorSync-enabled applications.

If you’re using custom or Epson Premium ICC profiles in a program such as

Photoshop, select Off (No Color Adjustment) instead.

■ Off (No Color Adjustment): Turns off your printer’s color management

features so you can use ICC profiles in an ICC-aware application such as

Adobe Photoshop instead.

Caution: Incorrectly applying this function or using it in an incomplete color

management workflow may result in excessively light or dark prints.

Note: To print with custom or Premium ICC color profiles using Photoshop,

see “Managing Color With Profiles” on page 53.

6. Click Print.

40 Printing From Start to Finish

Selecting the Correct Paper Type

Select the correct Type or Media Type setting so your printer knows what kind of

paper you’re using and adjusts the ink coverage accordingly. Certain paper types may

be unavailable depending on which black ink cartridge is installed. See “Matching

Black Ink to Paper Type” on page 68.

Paper loaded

Type or Media Type setting

Plain paper sheets

Plain Paper

Epson Bright White Paper

Epson Premium Bright White Paper

Epson Presentation Paper Matte

Epson Photo Quality Ink Jet Paper

Presentation Paper Matte

Epson Photo Quality Self Adhesive Sheets

Epson Ultra Premium Presentation Paper Matte

Epson Enhanced Matte Paper

Ultra Premium Presentation Matte

Premium Presentation Paper Matte

Epson Premium Presentation Paper Matte

Epson Matte Paper Heavyweight

Piezo Pro Matte Canvas for Epson*

Epson Premium Presentation Paper Matte

Double-sided

Double-sided Matte Paper

Epson Double-sided Matte Paper

Epson Premium Photo Paper Glossy

Epson Premium Glossy Photo Paper

Premium Photo Paper Glossy

Epson Ultra Premium Photo Paper Luster

Epson Premium Luster Photo Paper

Ultra Premium Photo Paper Luster

PremierArt Water Resistant Canvas for Epson*

Epson Premium Photo Paper Semi-gloss

Epson Premium Semigloss Photo Paper

Premium Photo Paper Semi-Gloss

Epson Watercolor Paper - Radiant White

Epson UltraSmooth Fine Art Paper (325)

Watercolor Paper - Radiant White

UltraSmooth Fine Art Paper

PremierArt Matte Scrapbook Photo Paper for

Epson

Epson Velvet Fine Art Paper

Velvet Fine Art Paper

* These papers are optimized for use with premium ICC profiles. See page 53 for details.

Printing From Start to Finish 41

42 Printing From Start to Finish

Printing Special Photos

When you need to print photos using the special Stylus Photo R2400 printing

features, follow the instructions in these sections:

■ “Printing on Roll Paper” below

■ “Printing Borderless Cut Sheets” on page 49

■ “Managing Color With Profiles” on page 53

■ “Easy Printing With Photoshop Elements 3.0” on page 67

■ “Matching Black Ink to Paper Type” on page 68

■ “Advanced Black and White Photo Printing” on page 73

Printing on Roll Paper

Before you print on roll paper, load the paper as described on page 21.

Then follow the steps in the next sections to select your roll paper settings, control

printing, and remove and store roll paper.

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause your printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink levels and replace cartridges, if necessary, before printing large

or high-resolution print jobs.

Selecting Roll Paper Print Settings

Follow the steps in one of these sections to select your roll paper print settings:

■ “Windows” below

■ “Mac OS X” on page 45

Windows

1. Start your print application, open your photo file, and resize it as necessary.

2. Open the File menu, click Print, then click Properties or Preferences.

3. Select the type of roll paper you loaded as

the Type setting:

■ Premium Photo Paper Semi-Gloss

■ Ultra Premium Photo Paper Luster

■ Premium Photo Paper Glossy

Note: For PremierArt Water Resistant

Canvas, choose Ultra Premium Photo Paper

Luster. For Piezo Pro Matte Canvas, choose

Premium Presentation Paper Matte. When

printing on canvas, choose Best Photo or

Photo RPM and turn High Speed off.

For the best color prints on either Epson

canvas medium, be sure to use the Premium

ICC Profile.

4. If you’ll be printing photos without any borders, click the Borderless box.

5. Select the photo size as the Size setting.

If you’re printing a panoramic photo, select User Defined from the Size list and

enter the size of your photo. Make sure the width of your photo is 4, 8.3, or

12.95 inches maximum, depending on the width of the roll paper you loaded.

Also set the margins to 0 in your printing software.

Note: Don’t select PhotoEnhance when printing on roll paper. For the Source setting,

don’t choose Sheet or Manual - Roll.

44 Printing Special Photos

6. Choose Roll as the Source setting. The Roll Paper

Options dialog box pops up:

7. Select the roll paper settings, including whether to

print a page frame, based on the type of printing

you’re doing (see the table below); then click OK:

Type of printing

Roll Paper Options

Borderless photos

Cut Sheet Mode or Banner Mode (if

your photo is over 27 inches long)

Photos with borders or panoramics Cut Sheet Mode

8. Click OK.

9. Click OK or Print.

Follow the steps on page 48 to remove your printed photos.

Mac OS X

1. Start your print application, open your photo file, and resize it as necessary.

2. From the File menu, select Page Setup.

3. Open the Format for menu and select your printer:

Select Stylus Photo R2400

Select the size and roll paper

setting for the photo you’re

printing

Printing Special Photos 45

4. Open the Paper Size menu and select your photo size. Then select a Roll Paper or

Roll Paper - Borderless setting from the submenu for that size.

To print without a border between photos, choose a Roll Paper - Borderless

Banner setting for your photo size.

Make sure the width of your photo is 4, 8.3, or 13 inches maximum, depending

on the width of the roll paper you loaded. Also set the margins to 0 in your

printing software.

5. Click OK.

6. Select Print from the File menu.

7. Open the Printer menu and select Stylus Photo R2400.

8. Select Print Settings from the pop-up menu.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

Select Stylus Photo R2400

46 Printing Special Photos

9. Select the type of roll paper you loaded as the Media Type setting:

■ Premium Photo Paper Semi-Gloss

■ Ultra Premium Photo Paper Luster

■ Premium Photo Paper Glossy

Note: For PremierArt Water Resistant Canvas, choose Ultra Premium Photo

Paper Luster. For Piezo Pro Matte Canvas, choose Premium Presentation

Paper Matte. When printing on canvas, choose Best Photo or Photo RPM and

turn High Speed off. For the best color prints on either Epson canvas medium,

be sure to use the Premium ICC Profile.

10. Move the slider to the Quality setting (if available).

11. Choose Roll Paper Option from the pop-up menu.

12. Select the roll paper settings, including whether to include a page frame, based on

the type of printing you’re doing.

Type of printing

Roll Paper Options

Borderless photos

Cut Sheet Mode

Banner Mode (if your photo is over

27 inches long)

Photos with borders or panoramics Cut Sheet Mode

13. Click Print.

Printing Special Photos 47

Removing Your Printed Photos

Follow these steps to remove your printed photos:

1. Press the z roll paper button once to

feed the paper forward.

2. Cut the paper on the printed cutting

line.

3. If you want to print another job on roll

paper, press the z roll paper button

once again; the paper returns to the

correct print position.

Removing and Storing Roll Paper

Follow these steps when you’re ready to remove and store your roll paper:

1. Press the z roll paper button for 3 seconds. The paper feeds backwards out of the

printer. (If it doesn’t feed all the way out, repeat this step.)

Knob

2. Turn the knobs to roll the rest of the paper onto the holder. Then press the

) paper button to turn off the ) paper light.

3. Pull the roll paper holder off the printer and remove the roll paper from it.

Return the unused roll to its original package. Store your printouts in resealable

plastic bags, photo albums, or glass-covered picture frames. Keep both printed and

unused roll paper away from high temperatures, humidity, and direct sunlight.

48 Printing Special Photos

Printing Borderless Cut Sheets

You can print your photos with no margins, extending the image all the way to the

edges of the page. Although borderless printing is a bit slower, you get beautiful

portraits and enlargements, without trimming, on these papers:

■ Epson Premium Photo Paper Glossy or

Epson Ultra Premium Glossy Photo Paper

■ Epson Premium Presentation Paper Matte* or

Epson Matte Paper Heavyweight*

■ Epson Ultra Premium Presentation Paper Matte* or

Epson Enhanced Matte Paper*

■ Epson Premium Presentation Paper Matte Double-sided* or

Epson Double-Sided Matte Paper *

■ Epson Ultra Premium Photo Paper Luster

Epson Premium Luster Photo Paper

■ Epson Premium Photo Paper Semi-gloss

Epson Premium Semigloss Photo Paper

■ Epson Watercolor Paper - Radiant White**

■ Epson Velvet Fine Art Paper**

■ Epson UltraSmooth Fine Art Paper**

■ PremierArt Matte Scrapbook Photo Paper for Epson**

* If you are loading multiple sheets of matte paper that are larger than letter-size, use

the matte sheet support. See page 15.

** These papers must be loaded in the single sheet guide. See page 17.

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause the printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink levels and replace cartridges, if necessary, before printing large

or high-resolution print jobs.

Printing Special Photos 49

Follow the steps in one of these sections to print BorderFree photos on cut sheet

paper:

■ “Windows” below

■ “Mac OS X” on page 51

Windows

1. Start your print application and open

your photo file.

2. Open the File menu, click Print, then

click Properties or Preferences.

3. Select Photo or Best Photo as the

Quality Option.

4. Choose Sheet as the Source setting.

5. Select the type of paper you loaded as the

Type setting. See page 41 for details.

6. Click the Borderless checkbox.

7. Select your paper size as the Size setting.

8. Select Portrait or Landscape as the orientation setting.

9. Click the Page Layout tab, then adjust the Expansion setting. Choose Min for

the least amount of image expansion (with a chance that there may be small

borders around the edges) or Max for the greatest amount of expansion (some of

the image will be cut off around the edges, but it will extend to the edge of the

paper).

10. Click OK.

11. Click OK or Print.

50 Printing Special Photos

Mac OS X

1. Start your print application and open your photo file.

2. From the File menu, select Page Setup.

3. Open the Format menu and select your printer.

Select Stylus Photo R2400

Select the size of the paper you

loaded here

4. Open the Paper Size menu and select the paper size for the paper you loaded.

Then select a Sheet Feeder - Borderless setting from the submenu.

5. Select one of the portrait or landscape orientation icons as the Orientation setting.

6. Click OK.

7. Select Print from the File menu.

8. Open the Printer menu and select Stylus Photo R2400.

Printing Special Photos 51

9. Select Print Settings from the pop-up menu.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

10. Select the type of paper you loaded as the Media Type setting. See page 41 for

details.

Note: If you can’t choose your paper type, check the Paper Size settings on the

Page Setup window to make sure you selected the correct paper size and source,

or that you have the correct black ink cartridge installed (see page 70 for

information).

11. Move the slider to the Quality setting.

12. Choose Expansion from the pop-up menu, then adjust the Expansion setting.

Choose Min for the least amount of image expansion (with a chance that there

may be small borders around the edges) or Max for the greatest amount of

expansion (some of the image will be cut off around the edges, but it will extend

to the edge of the paper).

13. Click Print.

52 Printing Special Photos

Managing Color With Profiles

Follow the steps in this section to use color profiles for printing with Adobe

Photoshop (the instructions cover Photoshop 7, CS, CS2, and CS3).

Carefully follow the instructions in these sections for the best results:

■ “Printing With a Color Profile” below

■ “Solving Color Management Problems” on page 62

■ “Printing a Custom Profile Test Target” on page 62

■ “Creating a Custom Profile” on page 66

Printing With a Color Profile

To print an image using a profile, follow the steps in one of these sections.

■ “Windows” below

■ “Mac OS X” on page 58

Windows

Opening Your Image

1. Open Adobe Photoshop.

2. Select Edit > Color Settings.

3. Select U.S. Prepress Defaults or

North America Prepress 2 from the

Settings pull-down menu. This sets

Adobe RGB (1998) as the RGB working

space and activates warning messages for

profile mismatches and missing profiles.

Click OK.

4. Open the photo you want to print.

Printing Special Photos 53

5. If you see this message, select Use the

embedded profile (instead of the working

space) and click OK. It is generally best to use

the embedded profile.

6. If you see this message, select Assign

working RGB: Adobe RGB (1998) and

click OK:

7. When your image appears, evaluate the color balance and contrast as displayed on

your monitor. If they need improvement, select Image > Mode >

Assign Profile (for Photoshop CS and 7) or Edit > Assign Profile (for

Photoshop CS2 and CS3). Select one of the following as the Profile setting:

■ A different RGB working space, such as ColorMatch RGB or sRGB

IEC61966-2.1

■ A scanner profile for your scanner

■ A camera profile for your digital camera

Also click the Preview box so you can see the effects of your profile choice on the

screen.

Tip: This is most effective when your monitor is calibrated using a hardware

device such as the X-Rite Eye-One Display 2 or Color vision Spyder2.

8. Click OK.

Note: Assigning a profile to the image doesn’t alter the image data, only the

interpretation of the data by your software and how it appears on your monitor

and in a printout. This is the best way to improve the color balance and contrast in

your image.

54 Printing Special Photos

Selecting Your Print Settings

1. Select File > Page Setup.

2. Select the Size for your paper and the correct Orientation for your image:

Select the correct size

Select Portrait or Landscape

3. Click OK.

4. Select File > Print or Print with Preview.

5. If necessary, click More Options or Show More Options. If you see Output,

select Color Management from the pull-down menu.

Additional options appear:

Photoshop 7, CS

Photoshop CS3

Printing Special Photos 55

6. Under Color Handling in Photoshop CS2, select Let Photoshop Determine

Colors. In CS3, select Photoshop Manages Colors.

7. Under Profile or Printer Profile, select the Epson Premium ICC profile that

matches your printer, the paper you’ll use for the print, and the quality setting.

Note: The Epson Premium ICC profiles can be identified with the suffix “.icc,” for

example, “SPR2400 PremLuster BstPhoto.icc.”

8. For the Intent or Rendering Intent setting, select Relative Colorimetric.

Note: If your image contains very saturated colors, select Perceptual instead.

This reduces the color saturation so that the colors fit within the printer’s color

gamut.

9. Select the Use Black Point Compensation checkbox.

Printing Your Color-Managed Photo

1. Click the Print button.

2. Make sure your printer is selected, and click the Properties or Preferences

button.

3. If you are using an Epson Premium ICC profile, set the Quality Option setting to

match your profile.

4. Select the Type setting for the paper you’ll use for the print.

Note: For printouts on PremierArt Water Resistant Canvas, select Ultra

Premium Photo Paper Luster for the paper type setting. For printouts on

Piezo Pro Matte Canvas, select Premium Presentation Paper Matte.

Additionally, make sure the Photo Black ink cartridge is installed. See “Matching

Black Ink to Paper Type” on page 68.

5. Click the Advanced button, then click Continue.

6. Turn off the High Speed and Edge Smoothing settings, if they are available.

56 Printing Special Photos

7. Click the ICM button under Color Management, then Select Off (No Color

Adjustment).

IMPORTANT!

Select Off (No Color

Adjustment)

Note: Make sure that you select Off (No Color Adjustment). If you don’t, the

printer driver will apply additional correction to the image data, producing

inaccurate results.

8. Click OK.

9. Click OK or Print to print your photo.

Printing Special Photos 57

Mac OS X

Opening Your Image

1. Open Adobe Photoshop.

2. Select Color Settings from the

Photoshop menu (Photoshop 7 or CS)

or the Edit menu (Photoshop CS2

or CS3).

3. Select U.S. Prepress Defaults or

North America Prepress 2 from the

Settings pull-down menu. This sets

Adobe RGB (1998) as the RGB working

space and activates warning messages for

profile mismatches and missing profiles.

Click OK.

4. Open the photo you want to print.

5. If you see the message shown below, select Use the embedded profile (instead

of the working space) and click OK. It is generally best to use the embedded

profile.

6. If you see the message shown below, select Assign working RGB: Adobe RGB

(1998) and click OK.

58 Printing Special Photos

7. When your image appears, evaluate the color balance and contrast as displayed on

your monitor. If they need improvement, select Image > Mode > Assign

Profile (for Photoshop CS and 7) or Edit > Assign Profile (for Photoshop CS2

and CS3). Select one of the following as the Profile setting:

■ A different RGB working space, such as ColorMatch RGB or sRGB

IEC61966-2.1

■ A scanner profile for your scanner

■ A camera profile for your digital camera

Also click the Preview box so you can see the effects of your profile choice on the

screen.

Tip: This is most effective when your monitor is calibrated using a hardware

device such as the X-RiteEye-One Display 2 or Color vision Spyder2.

8. Click OK.

Note: Assigning a profile to the image doesn’t alter the image data, only the

interpretation of the data by your software and how it appears on your monitor

and in a printout. This is the best way to improve the color balance and contrast in

your image.

Selecting Your Print Settings

1. Select File > Print or

Print with Preview. If

you see a window like this,

click More Options or

Show More Options.

2. Click the Page Setup

button to change the page

size and orientation

settings as necessary, then

click OK.

Printing Special Photos 59

3. Click Color Management from the pop-up menu:

Photoshop 7, CS

Photoshop CS3

4. Under Color Handling in Photoshop CS2, select Let Photoshop Determine

Colors. In CS3, select Photoshop Manages Colors.

5. Under Profile or Printer Profile, select a profile for your printer and the paper

you’ll use for the print. If you’re printing with Epson Premium ICC profiles,

select the profile that matches the print quality you want to use.

Note: The Epson Premium ICC profiles can be identified with the suffix “.icc,” for

example, “SPR2400 PrmGlsy BstPhoto.icc.”

6. For the Intent or Rendering Intent setting, select Relative Colorimetric.

Note: If your image contains very saturated colors, select Perceptual. This

reduces the color saturation so that the colors fit within the printer’s color gamut.

7. Select the Black Point Compensation checkbox.

Printing Your Color-Managed Photo

1. Click the Print button.

2. Select Stylus Photo R2400 from the Printer menu.

60 Printing Special Photos

3. Select Print Settings from the

pop-up menu.

Note: In certain programs you may

need to select Advanced before you

can select Print Settings.

4. Select the Media Type setting for the

paper you’ll use for the print.

Note: For printouts on Epson

PremierArt Water Resistant Canvas,

select Ultra Premium Photo Paper

Luster for the paper type setting. For

printouts on Piezo Pro Matte Canvas,

select Premium Presentation Paper

Matte. Additionally, make sure the

Photo Black ink cartridge is installed.

See “Matching Black Ink to Paper

Type” on page 68.

5. Click the Advanced button.

6. If you are using an Epson Premium ICC profile, set the Print Quality setting to

match your profile.

7. Turn off the High Speed setting.

8. Select Color Management from

the pop-up menu.

9. Select Off (No Color

Adjustment).

Note: Make sure that you select Off

(No Color Adjustment). If you don’t,

the printer driver will apply additional

correction to the image data,

producing inaccurate results.

IMPORTANT!

Select Off (No Color Adjustment)

10. Click Print to print your photo.

Printing Special Photos 61

Solving Color Management Problems

If you selected the wrong combination of source profile, printer profile, and color

management settings, you’ll get unexpected results. Try these solutions:

■ If your printed image is darker than expected and/or has a strong yellow-brown

cast, you probably turned off color management in both Photoshop and the

Epson printer driver.

Return to the Print or Print with Preview instructions for Adobe Photoshop on

page 59 (for Mac OS X) or page 55 (for Windows). Make sure the Source Space -

Document option is not set to Untagged RGB. Also make sure you selected the

correct profile for your printer in the Print Space - Profile menu.

■ If your printed image is lighter than expected and/or has a strong light blue cast,

you probably turned on color management in both Photoshop and the Epson

printer driver.

Return to the instructions on page 61 (for Mac OS X) or page 57 (for Windows).

Make sure to select Off (No Color Adjustment) in the printer driver Advanced

screen or Color Management menu to turn off color management in your Epson

printer driver.

Printing a Custom Profile Test Target

Follow the steps in this section to create and print individual custom profile test

targets for each paper type you plan to print on. For Mac OS X, see below. For

Windows, see page 65.

Mac OS X

1. Open Adobe Photoshop and open the profile target file provided by your

profile-building software manufacturer.

2. If you see a missing profile screen, select Leave as is (don’t color manage).

3. Select File > Print with Preview.

4. In the Print window, click Show More Options, then choose Color

Management in the pop-up menu.

62 Printing Special Photos

5. Select No Color Management (Photoshop CS2 or CS3) or Same as Source

(Photoshop CS or 7) as the Print Space: Profile setting.

6. Click the Page Setup button. You see this window:

7. Select Stylus Photo R2400 from the Format for menu.

8. Select the appropriate Paper Size and Orientation settings, then click OK.

9. Click the Print button.

10. Select your printer from the Printer menu, then select Print Settings from the

pop-up menu.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

Printing Special Photos 63

11. Select the Media Type setting for the profile you’re printing.

12. Click the Advanced button.

13. Select your desired level as the Print Quality setting.

14. Turn off the High Speed setting.

15. Select Color Management from the pop-up menu.

16. Select Off (No Color Adjustment).

IMPORTANT!

Select Off (No Color

Adjustment)

17. Click Print to print your test target.

18. Repeat these steps to print a test target for each paper type and Print Quality

setting you plan to print with.

64 Printing Special Photos

Windows

1. Open Adobe Photoshop and open the profile target file provided by your

profile-building software manufacturer.

2. If you see a missing profile screen, select Leave as is (don’t color manage).

3. Select File > Print or Print with

Preview.

4. In the Print window, click the

Show More Options checkbox,

then choose Color Management

in the pull-down menu.

5. Select No Color Management

(Photoshop CS2 or CS3) or Same

as Source (Photoshop CS or 7) as

the Print Space: Profile setting.

6. Click the Print or Print One

button.

7. Click the Properties or Preferences button.

8. Click the Advanced button, then click Continue.

9. Select the media type setting for the paper you’ll use for the print.

Printing Special Photos 65

10. Select the print quality desired: Photo (1440 × 720 dpi), Best Photo

(1440 × 1440 dpi), or PhotoRPM (5760 × 1440 dpi).

11. Turn off the High Speed and Edge Smoothing settings, if they are available.

12. Click the ICM button under Color Management and click the Off (No Color

Adjustment) button.

IMPORTANT!

Select ICM, then click

Off (No Color Adjustment)

13. Click OK.

14. Click OK or Print to print your test target.

15. Repeat these steps to print a test target for each paper type and Quality Option

setting you plan to print with.

Creating a Custom Profile

If you’re creating a custom profile for your printer, follow the instructions provided

with your profile-building software (such as MonacoPROFILER by X-Rite or

GretagMacbeth ProfileMaker) to create your custom profile using the test target you

printed. Once you create the profile, be sure to place it in the correct folder on your

computer, as recommended by Microsoft or Apple.

66 Printing Special Photos

Easy Printing With Photoshop Elements 3.0

If you are using Adobe Photoshop Elements 3.0 with Windows, you can take

advantage of the Epson EasyPrint interface when you’re ready to print. It lets you

select your basic settings directly from the Print window, so you don’t need to open

the Properties or Preferences window to access the printer driver.

This one-stop printing feature also prevents conflicts between software and driver

settings by making them both match.

Complete instructions for using Adobe Photoshop Elements 3.0 are provided in the

Getting Started Guide installed with Photoshop Elements.

Follow these steps to open Elements and access the EasyPrint interface:

1. To start the program, double-click the Adobe Photoshop Elements 3.0 icon

on your desktop.

2. Select View and Organize Photos. You see the Photo Browser workspace and

Organizer at the top of the screen to indicate Organizer mode.

3. Select Get Photos from the File menu and choose an option such as From Files

and Folders. Then select the folder containing your photo(s) and select the

photo(s) you want to print.

If you need to edit a photo, go to step 4. If you are ready to print, go to step 5.

4. To edit a photo, click the Edit button to enter Edit mode. Choose either Go To

Quick Fix or Go To Standard Edit. When you finish editing and are ready to

print, click Photo Browser to return to Organizer mode. Do not print from

Editor mode.

Note: If you print from Editor mode, you do not see the Epson EasyPrint

interface. To access the printer driver settings, you must click File > Print > Print,

select your printer name, and then click Properties.

Printing Special Photos 67

5. Select Print from the File menu. You see the Epson EasyPrint interface:

Select EPSON

Stylus Photo R2400

Select your paper type

Choose your paper

size and orientation

Click here for

borderless printing

Select other print

settings

Click here for more print options

6. Change your print settings as necessary.

7. Click Print to start printing.

Tip: If you’re printing a borderless print and it comes out with one or more

borders, select Crop to Fit.

Matching Black Ink to Paper Type

In order to generate the best output on a wide variety of paper types, your printer can

use either the Matte Black (T059820) or Photo Black (T059120) ink cartridge. Only

one can be installed in the printer at any time, but you can swap these cartridges

depending on your paper type. Both are included with your printer.

68 Printing Special Photos

Use the Matte Black ink cartridge for professional results with the following paper

types:

■ Presentation Paper Matte

Photo Quality Ink Jet Paper

■ Ultra Premium Presentation Paper Matte

Enhanced Matte Paper

■ Premium Presentation Paper Matte

Matte Paper - Heavyweight

■ Premium Presentation Paper Matte Double-sided

Double-Sided Matte Paper

■ Velvet Fine Art Paper

■ Watercolor Paper - Radiant White

■ UltraSmooth Fine Art Paper

Tip: Although these media types are available when the Photo Black cartridge is

installed, printing on Matte type media with Photo Black will not yield

professional or optimal results. The ability to print on matte media with Photo

Black is for convenience only.

Use the Photo Black cartridge for professional results with the following paper types:

■ Premium Photo Paper Glossy

Premium Glossy Photo Paper

■ Ultra Premium Photo Paper Luster

Premium Luster Photo Paper

■ Premium Photo Paper Semi-gloss

Premium Semigloss Photo Paper

■ Proofing Paper Semimatte

■ PremierArt Water Resistant Canvas

You cannot select these paper types when the Matte Black cartridge is installed.

Printing Special Photos 69

Swapping the Black Ink Cartridges

Be sure you have the other black cartridge handy before you begin. Once you start

replacing a cartridge, you must complete all the steps in one session.

You can replace a cartridge whether the red H ink light is off, flashing, or on.

1. Make sure the printer is turned on (the green P power light should be on, but not

flashing). Then open the printer cover.

2. Press the Hink button.

The print head moves and the green P power light flashes.

3. Lift up the cartridge cover.

4. Press in the tab on the back of the black cartridge, and lift it out of the printer as

shown below. Store this cartridge in a sealable plastic bag for later use.

5. Shake the new cartridge four or five times before

opening its package. (Don’t shake it after it’s

unwrapped.)

6. Remove the new cartridge from its package.

Caution: Don’t touch the green circuit board on

the front of the cartridge; you may inhibit normal

operation and printing.

7. Slide the new cartridge into its slot. The side with the green circuit board goes in

the front of the slot.

70 Printing Special Photos

8. Press the cartridge down until it clicks into

place.

9. Close the cartridge cover, press down on the

top until it clicks, then close the printer

cover.

10. Press the Hink button. The printer begins

charging the new cartridge.

The green P power light and red H ink lights

flash and the printer makes noise. Charging takes about 90 seconds. When it’s

finished, the green P power light stops flashing and stays on. The red Hink light

and the light above the cartridge go out.

Caution: Never turn off the printer while the green P power light is flashing,

unless the printer hasn’t moved or made noise for more than 5 minutes.

Confirming the Swapped Cartridge Settings

Once you’ve swapped the black ink cartridges, you need to confirm that the printer

driver settings are correct for the new cartridge.

Windows

1. Right-click the Status Monitor. Choose Printer Settings from the pop-up menu.

2. Click the Maintenance tab, then click Printer and Option Information.

3. Verify the new black ink cartridge is selected. Click OK.

Printing Special Photos 71

4. Click OK in the Optional Ink Cartridge Notification dialog box.

5. Click OK in the Properties window.

Note: It may be necessary to close and re-open the application from which you’re

printing to update the paper Type selections.

Macintosh

1. Close any printing programs you may have open.

2. Open the Printer Setup Utility (OS X 10.3 and 10.4) or Print Center

(OS X 10.2).

3. Select Stylus Photo R2400 from the list and click the Utility button.

4. Click the Epson Status Monitor button.

5. Click the black ink cartridge and verify the new cartridge type. Then click OK.

6. Close the Epson Printer Utility window.

72 Printing Special Photos

Advanced Black and White Photo Printing

The Advanced B&W Photo mode lets you easily produce neutral and toned

black-and-white prints using your Epson driver and offers an alternative

black-and-white workflow. Advanced B&W Photo mode also provides settings for

more advanced black-and-white controls. These controls can be applied to color

image files without the need to save a separate grayscale version. This mode is only

available when printing at specific Quality settings on the following media types:

■ Premium Photo Paper Glossy

Premium Glossy Photo Paper

■ Ultra Premium Photo Paper Luster

Premium Luster Photo Paper

■ Premium Semi-gloss Photo Paper

Premium Photo Paper Semigloss

■ Premium Presentation Paper Matte

Matte Paper-Heavyweight

■ Ultra Premium Presentation Paper Matte

Enhanced Matte Paper

■ Watercolor Paper-Radiant White

■ Velvet Fine Art Paper

■ UltraSmooth Fine Art Paper

Follow the steps in one of these sections to use Advanced B&W Photo settings:

■ “Windows” on page 74

■ “Mac OS X” on page 76

Printing Special Photos 73

Windows

1. Start your printing application and open your photo file.

2. Open the File menu and click Print, then click Properties or Preferences.

3. Select the appropriate Source, Type, and Size for your printout.

4. Click the Advanced button, if necessary. The Basic settings change to the

Advanced Settings.

5. Click Advanced B&W Photo in the Color Management section.

Select Advanced B&W Photo

Then choose a preset Color

Toning option, or click Settings

to customize Toning options

74 Printing Special Photos

6. Select a Color Toning option from the menu, or click Settings to create a

customized Toning option. If you click Settings, the following window appears:

7. You can adjust the following settings:

■ Color Toning: Allows you to add tone (hue) to your black and white output.

The default is Neutral, which will provide you with a neutral tonal scale print.

You can also choose other popular presets such as Cool, Warm, and Sepia.

Note that the presets will affect the target found in the Tone Color Circle.

■ Tone: Allows you to easily change the entire tonal scale of your black and

white output.

■ Brightness: Adjusts the overall lightness and darkness of your image.

■ Contrast: Adjusts the difference between the light and dark areas of your

image.

■ Shadow and Highlight Tonality: Allows you to control tonality only in the

shadow or highlight areas of your image.

■ Max Optical Density: Adjusts the focus of the print. Create a soft focus print

by setting the density to lower.

■ Highlight Point Shift: If your image is prone to gloss differential, checking

Highlight Point Shift will help to reduce gloss differential by adding density

to the highlights of your image.

Printing Special Photos 75

■ Tone Color Circle: Click on any portion of this color wheel or enter

corresponding values to customize the tone (hue) to add to your black and

white print. The closer you select to the edge of the wheel, the more color you

will add to your black and white print.

■ Preview: Approximates the image tone based on your settings. Please note

this preview will always be of the same image and is not color managed.

Mac OS X

1. Start your print application and open your photo file.

2. From the File menu, choose Page Setup.

3. Select the Stylus Photo R2400 printer in the Format For menu, and choose the

appropriate Paper Size and Orientation for your printout. Then click OK.

4. Select Print from the File menu. Then open the Printer menu and select Stylus

Photo R2400.

5. Select Print Settings from the pop-up menu. Select the appropriate Media Type

setting for your printout.

Note: In certain programs you may need to select Advanced before you can

select Print Settings.

6. Select Advanced B&W Photo from the Color menu. Uncheck High Speed.

76 Printing Special Photos

7. Select Color Management from the pop-up menu.

8. You can adjust the following settings:

■ Color Toning: Allows you to add tone (hue) to your black and white output.

The default is Neutral, which will provide you with a neutral tonal scale print.

You can also choose other popular presets such as Cool, Warm, and Sepia.

Note that the presets will affect the target found in the Tone Color Circle.

■ Tone: Allows you to easily change the entire tonal scale of your black and

white output.

■ Brightness: Adjusts the overall lightness and darkness of your image.

■ Contrast: Adjusts the difference between the light and dark areas of your

image.

■ Shadow and Highlight Tonality: Allows you to control tonality only in the

shadow or highlight areas of your image.

■ Max Optical Density: Adjusts the focus of the print. Create a soft focus print

by setting the density to lower.

■ Highlight Point Shift: If your image is prone to gloss differential, checking

Highlight Point Shift will help to reduce gloss differential by adding density

to the highlights of your image.

Printing Special Photos 77

■ Tone Color Circle: Click on any portion of this color wheel or enter

corresponding values to customize the tone (hue) to add to your black and

white print. The closer you select to the edge of the wheel, the more color you

will add to your black and white print.

■ Preview: Approximates the image tone based on your settings. Please note

this preview will always be of the same image and is not color managed.

78 Printing Special Photos

Maintaining Your Printer

Follow the instructions in this chapter to keep your printer working at its best and to

prepare it for moving, if necessary:

■ “Cleaning the Print Head” below

■ “Replacing an Ink Cartridge” on page 82

■ “Aligning the Print Head” on page 86

■ “Cleaning the Printer” on page 88

■ “Transporting the Printer” on page 89

Cleaning the Print Head

If your printouts are unexpectedly light, or dots or lines are missing, you may need

to clean the print head. This unclogs the nozzles so they can deliver ink properly.

Print head cleaning uses ink, so clean it only if quality declines.

Caution: When you don’t turn on your printer for a long time, print quality can

decline, so turn it on at least once a month to maintain good print quality.

This section explains how to clean the print head using the Auto Nozzle Check and

Cleaning utility and the Head Cleaning utility. Use the Auto Nozzle Check and

Cleaning utility first to let the printer check and clean the nozzles. If you still notice

problems with quality, you can manually clean the print head.

Note: You can also clean the print head by holding down the Hink button on the

^{printer for three seconds (when the red}Hink light is off).

Automatically Checking and Cleaning the Print

Head

The Auto Nozzle Check and Cleaning utility prints a nozzle check pattern that the

printer then reads to see if you have any clogged nozzles. If cleaning is needed, the

printer automatically cleans the print head.

1. Make sure the printer is turned on but not printing, and the red H ink light is off.

(If the Hink light is flashing or on, you need to replace a cartridge; see page 82.)

2. Load several sheets of plain, letter-size paper in the printer’s sheet feeder.

3. Do one of the following:

Windows: Right-click the

icon on your taskbar (in the lower right corner of

your screen). Select Auto Head Cleaning.

Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on

EPSON Stylus Photo R2400, and select Printing Preferences. Select the

Maintenance tab and click Auto Nozzle Check and Cleaning.

Mac OS X: Open the Applications folder and select EPSON Printer Utility.

Select SP R2400, click OK, and select Auto Nozzle Check and Cleaning.

4. Follow the instructions on the screen. The printer prints and examines the nozzle

check pattern shown below. If cleaning is necessary, it then cleans the print head

and prints and checks another nozzle check pattern.

5. The utility prints and checks up to five times. If some print head nozzles are still

clogged, it displays an on-screen message telling you to manually clean the print

head. Follow the instructions on page 81 to clean the print head, if necessary.

If you still have print quality problems, check the solutions beginning on page 99.

You can also turn the printer off and wait overnight—this allows any dried ink to

soften—and then try cleaning the print head again.

80 Maintaining Your Printer

Running the Head Cleaning Utility

1. Make sure the printer is turned on but not printing, and the red Hink light is off.

(If the Hink light is flashing or on, you need to replace a cartridge; see page 82.)

2. Do one of the following:

Windows: Right-click the

icon on your taskbar (in the lower right corner of

your screen). Select Head Cleaning.

Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on

EPSON Stylus Photo R2400, and select Printing Preferences. Select the

Maintenance tab and click Head Cleaning.

Mac OS X: Open the Applications folder and select EPSON Printer Utility.

Select SP R2400, click OK, and select Head Cleaning.

3. Follow the instructions on the screen to clean the print head.

Cleaning takes about two minutes,

during which the printer makes noise

and the green P power light flashes.

Caution: Never turn off the printer

while the green P power light is

flashing, unless the printer hasn’t

moved or made noise for more

than 5 minutes.

4. When the green P power light stops flashing, make sure paper is loaded in the

printer. Click Print nozzle check pattern, then click Print (Windows) or click

Confirmation, then click Next (Macintosh). The nozzle check pattern prints.

5. If the nozzle check pattern has no gaps or lines (as shown below), click Finish.

Maintaining Your Printer 81

If the pattern has white lines or gaps (as shown below), click Clean to clean the

print head again.

If you don’t see any improvement after cleaning the print head three or four times,

check the solutions beginning on page 99. You can also turn the printer off and wait

overnight—this allows any dried ink to soften—and then clean the print head again.

Replacing an Ink Cartridge

When the red H ink light flashes, an ink cartridge is low on ink.

When the red H ink light stays on, you need to replace a cartridge.

You can open the printer cover to check the ink light indicating which cartridge is low

on ink or needs to be replaced.

When a cartridge is more than six months old, you may need to replace it if printouts

don’t look their best. If the quality doesn’t improve after cleaning and aligning the

print head, you can replace the cartridge even if the red Hink light is off.

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause your printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink cartridge status and replace cartridges, if necessary, before

printing large or high-resolution print jobs.

82 Maintaining Your Printer

Checking the Ink Cartridge Status

To check your ink cartridge status, do one of

the following:

■ Windows: Double-click the icon on the Windows

taskbar.

You see a window like this:

■ Mac OS X: Choose Applications > EPSON Printer

Utility > SP R2400 > EPSON StatusMonitor.

You see a window like this:

Click a cartridge image to display information about the

cartridge.

Purchasing Ink Cartridges

Use these Epson ink cartridges within six months of installing them and before the

expiration date on the package:

Ink cartridge

Light Light Black

Light Magenta

Light Cyan

Light Black

Photo Black

Matte Black

Cyan

Part number

T059920

T059620

T059520

T059720

T059120

T059820

T059220

T059320

T059420

Magenta

Yellow

Caution: To ensure good results, use genuine Epson ink cartridges and do not

refill them. Other products may cause damage to your printer not covered by

Epson’s warranty.

Maintaining Your Printer 83

You can purchase genuine Epson ink and paper from an authorized Epson reseller. To

find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can

purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian

sales).

Ink Cartridge Precautions

Warning: Keep ink cartridges out of the reach of children and don’t drink the ink.

If ink gets on your hands, wash them thoroughly with soap and water. If ink gets

in your eyes, flush them thoroughly with water.

Caution: To avoid damaging the printer, never move the print head by hand.

You cannot print if an ink cartridge is expended. Leave the cartridge you need to

replace installed in the printer until you have obtained a replacement. Otherwise

the ink remaining in the print head nozzles may dry out.

Removing and Installing Ink Cartridges

Be sure you have a new ink cartridge before you begin. Once you start replacing a

cartridge, you must complete all the steps in one session.

You can replace a cartridge whether the red H ink light is off, flashing, or on.

1. Make sure the printer is turned on (the green P power light should be on, but not

flashing). Then open the printer cover.

2. Press the Hink button.

The print head moves and the green P power light flashes.

If a red ink light is flashing or on (indicating a low or expended cartridge), the

cartridge(s) indicated beneath the light(s) needs to be replaced.

3. Lift up the cartridge cover.

84 Maintaining Your Printer

4. Press in the tab on the back of the cartridge, lift it out of the printer, and dispose

of it carefully.

5. Shake the new cartridge four or five times before

opening its package. (Don’t shake it after it’s

unwrapped.)

6. Remove the new cartridge from its package.

Caution: Don’t touch the green circuit board on

the front of the cartridge; you may inhibit normal

operation and printing.

7. Slide the new cartridge into its slot. The side with the green circuit board goes in

the front of the slot.

8. Press the cartridge down until it clicks into place.

9. If you need to replace any other ink cartridges, repeat steps 4 through 8.

10. Close the cartridge cover, press down on the top until it clicks, then close the

printer cover.

Maintaining Your Printer 85

11. Press the Hink button. The printer begins charging the ink delivery system.

The green P power light and red Hink lights flash and the printer makes noise.

Charging takes about 90 seconds. When it’s finished, the green P power light

stops flashing and stays on. The red H ink light and the light(s) above the

cartridge(s) go out.

Caution: Never turn off the printer while the green P power light is flashing,

unless the printer hasn’t moved or made noise for more than 5 minutes.

Aligning the Print Head

If your printouts contain misaligned vertical lines, or you see light or dark horizontal

banding, you may need to align the print head. You can have the printer

automatically check and align the print head or you can check and adjust it yourself.

Automatically Aligning the Print Head

1. Make sure the printer is turned on but not printing.

2. Load at least three sheets of letter-size Epson Presentation Paper Matte (Photo

Quality Ink Jet Paper).

3. Do one of the following:

Windows: Right-click the

icon on your taskbar (in the lower right corner of

your screen). Select Print Head Alignment.

Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on

EPSON Stylus Photo R2400, and select Printing Preferences. Select the

Maintenance tab and click Print Head Alignment.

Mac OS X: Open the Applications folder and select EPSON Printer Utility.

Select SP R2400, click OK, and select Print Head Alignment.

86 Maintaining Your Printer

You see a screen like this:

4. Click the Automatic button, if necessary,

then click OK.

5. On the next screen, click Start. The printer

prints and checks an alignment pattern, and

then prints and checks two more patterns.

6. When alignment is finished, click Finish on the last screen.

Manually Aligning the Print Head

1. Make sure the printer is turned on but not printing.

2. Load letter-size Epson Presentation Paper Matte (Photo Quality Ink Jet Paper).

3. Do one of the following:

Windows: Right-click the

icon on your taskbar (in the lower right corner of

your screen). Select Print Head Alignment.

Note: If the icon does not appear, click Start > Printer (and Faxes), right-click on

EPSON Stylus Photo R2400, and select Printing Preferences. Select the

Maintenance tab and click Print Head Alignment.

Mac OS X: Open the Applications folder and select EPSON Printer Utility.

Select SP R2400, click OK, and select Print Head Alignment.

4. Click the Manual button, then click OK.

You see a screen like this as the printer

prints an alignment check pattern:

5. On the check page, select the box in each

pattern with the least noticeable lines. You

may need to use a magnifying glass. Select

one box for each pattern numbered 1

through 3. Then enter the box number for

each pattern in the boxes on the screen.

If box #5 is not the best-aligned box in

each pattern, click Realignment to print another test page and repeat this step.

6. When box #5 is the best-aligned in all the patterns, click Finish.

Maintaining Your Printer 87

Cleaning the Printer

To keep your printer working at its best, you should clean it several times a year.

1. Turn off the printer, unplug the power cord, and disconnect the interface cable.

2. Remove all the paper, then use a soft brush to clean the paper feeders.

3. Clean the exterior of the printer with a soft, damp cloth. Keep the paper support

and printer cover closed as you clean the printer.

4. If you need to clean ink out of the inside of the printer, use a soft cloth to clean

only the black plastic area shown below:

Clean here

only

Warning: Don’t touch the gears or rollers inside the printer.

Caution: Never use a hard or abrasive brush, or benzine, alcohol, or thinner for

cleaning; they can damage the printer components and case.

Don’t get water on the printer components and don’t spray or apply lubricants or

oils inside the printer.

Don’t use any cleaning sheets included with special paper; they may jam inside

the printer.

88 Maintaining Your Printer

Transporting the Printer

If you move your printer some distance, you need to prepare it for transportation in

its original box or a similar one. Follow these steps:

1. Turn on the printer, and wait for the ink cartridge holder to move right to the

home position.

2. Turn off the printer, unplug the power cord, and disconnect the interface cable.

3. Open the printer cover and tape the ink cartridge holder to the printer case using

packing tape. Then close the printer cover.

Tape the ink

cartridge holder to

the printer case

Caution: Be sure to remove the tape after installing the printer in its new

location.

4. Remove any paper from the printer, then remove the roll paper holder or single

sheet guide, if it is installed.

5. Close the output tray and the paper support.

6. Repack the printer and its attachments in the original box using the protective

materials that came with them.

Keep the printer level as you transport it.

After transporting the printer, remove the tape you used in step 3. Then test your

printer. If you notice a decline in print quality, clean the print head (see page 79); if

output is misaligned, align the print head (see page 86).

Maintaining Your Printer 89

90 Maintaining Your Printer

Solving Problems

See “Diagnosing Printer Problems” on page 94 to help determine what the cause of

your printer problem may be. Then see these sections for solutions:

■ “Setup and Software Installation Problems” on page 97

■ “Printer Problems” on page 98

■ “Quality Problems” on page 99

■ “Paper Problems” on page 101

■ “Miscellaneous Problems” on page 104

■ “Uninstalling and Reinstalling Printer Software” on page 105

■ “Where To Get Help” on page 106

Tip: It’s a good idea to check Epson’s support website periodically for free

updates to your printer driver. Visit http://support.epson.com. Download

instructions are posted for your convenience.

Printer Parts

Sheet feeder

Paper support and

extensions

Left edge guide

Printer cover

Output tray

extension

Roll paper guides

Ink cartridge holder

(in home position)

Paper support closed

Front path

Buttons and lights

(control panel)

Roll paper edge guide

USB port

IEEE 1394 (FireWire)

port

Roll paper holder

92 Solving Problems

Printer Buttons

The table below summarizes the functions of the printer buttons.

Button

Uses

P power

Turns the printer on and off. Hold down the button until the P power

light comes on or goes off.

) paper

Loads or ejects paper.

Resumes printing after a paper-out or multiple-sheet-feed error.

Clears paper error after unloading roll paper.

Cancels a print job while printing.

H ink

Moves the print head to the ink cartridge replacement position and

returns it to its home position.

Cleans the print head. Hold down the button for 3 seconds when the

red H ink light is off.

z roll paper

Prints a cutting guideline and feeds roll paper to the removal position

after roll paper printing.

Returns roll paper to the printing position after cutting.

Reverses roll paper or paper in the single sheet guide out of the printer

when held down for 3 seconds.

Solving Problems 93

Printer Lights

The table below summarizes the functions of the printer lights.

Light

Meaning

Red ) paper out

On: printer is out of paper, multiple sheets have fed, or the wrong

size sheet has fed.

Flashing: paper isn’t loaded for the currently selected paper path,

or paper is jammed.

Red H ink (eight)

Green P power

On: an ink cartridge is expended, or the Photo Black or Matte

Black cartridges were swapped during printing.

Flashing: an ink cartridge is low on ink.

On: printer is turned on.

Flashing: printer is receiving a print job, printing, replacing or

charging ink, or cleaning the print head.

Diagnosing Printer Problems

First, check the printer’s lights (see below) or run a printer check (see page 96).

Lights

Explanation

Green P power light

flashes

The printer is receiving a print job, printing, replacing or

changing ink, or cleaning the print head.

Red H ink light flashes

An ink cartridge is low on ink. Make sure you have a

replacement cartridge, then follow the steps on page 84 to

install it.

Red H ink light on

An ink cartridge is expended, not installed, not installed

correctly, or is not compatible with the printer. Follow the

steps on page 84 to install or reinstall the cartridge

correctly.

The Photo Black or Matte Black cartridges were swapped

during printing. Replace the original cartridge type in use

before the error occurred.

94 Solving Problems

Lights

Explanation

Red ) paper light on

Your paper ran out, or multiple sheets fed.

Sheet Feeder: If paper is out, load more paper and press

the ) paper button. If multiple sheets fed, press the

) paper button to eject the paper, then turn your printer

off and then on. For loading instructions, see page 12.

Single Sheet Guide: See page 17 for instructions on

loading single sheets of special papers.

Roll Paper: See page 21 for instructions on loading or

reloading roll paper.

Front Path: See page 25 for instructions on loading or

reloading thick media.

Red ) paper light flashes Jammed paper is blocking print head movement, or you’re

trying to print on paper loaded into a path different than the

path specified in the printer driver.

If you suspect a paper jam, turn off the printer and pull out

the jammed paper. Open the cover and remove any

jammed or torn paper. Then do one of the following:

Sheet Feeder or Single Sheet Guide: Turn on the printer,

reload paper, and press the ) paper button.

Roll Paper: Cut off the printed portion, then remove the

paper (see page 43) and reload it (see page 21).

Front Path: See page 25 for instructions on loading or

reloading thick media.

If a print job was sent to one paper path, but media is

loaded only for another paper path, load the paper in the

correct path.

Red ) paper light flashes Jammed paper or a foreign object is preventing the print

quickly

head from returning to the home position, or paper is

loaded in the sheet feeder and the front path door is open.

Red H ink light flashes

quickly

Turn off the printer, open the printer cover, and remove

any jammed or torn paper, or foreign object. Close the

front path door if it is open. Then turn the printer back on. If

the error persists, contact your dealer or Epson; see

page 106.

Solving Problems 95

Lights

Explanation

Green P power light

An unknown printer error has occurred.

flashes

Turn off the printer, wait a few seconds, and turn it on

again. If the lights are still flashing, contact your dealer or

Epson; see page 106.

Red ) paper light flashes

slowly

Red H ink light flashes

slowly

Running a Printer Check

You can run a printer check to determine whether a problem comes from the printer

or some other source.

1. Turn off your printer and computer, then disconnect the printer’s interface cable.

2. Load letter-size paper in the sheet feeder.

3. Hold down the ) paper button, then press and release the P power button.

Continue to hold down the ) paper button until the P power light flashes.

4. A test page prints the printer’s ROM version number and a nozzle check pattern.

■ If the check page prints, the problem probably lies in your software settings,

interface cable, or computer, or your software may not be installed correctly.

■ If the check page doesn’t print, the printer may have a problem.

Try the suggestions in “Problems and Solutions” beginning on page 97.

5. Turn off the printer, connect the interface cable, and turn on your printer and

computer.

96 Solving Problems

Problems and Solutions

Setup and Software Installation Problems

The printer makes noise after ink cartridge installation.

■ When you install ink cartridges, the printer must charge its print head for about

two and a half minutes. Wait until it’s finished (the green P power light stops

flashing) before you turn off the printer, or it may use excess ink the next time you

turn it on.

■ Make sure the ink cartridges are inserted completely, the ink cover is closed, and

no packing material remains in the printer. Turn off the printer, wait a moment,

then turn it back on to clear the error.

You’re having problems installing or using the printer software.

■ Make sure your printer is turned on and its cable is securely connected at both

ends. Follow the installation steps on the Start Here sheet, and make sure your

system meets the requirements on page 109.

■ Close other programs, including screen savers and virus protectors, and install

again.

■ If you see an error message with Windows 2000, you may not have software

installation privileges. Contact your System Administrator.

■ If you’re using Windows and the USB port, make sure your system was not

upgraded from Windows 95; the USB driver may not install correctly.

■ If you’re using Windows Vista, you cannot connect the printer using a FireWire

cable; you must use a USB cable.

■ If you’re printing over a network, see your on-screen Reference Guide for

instructions on configuring your printer for use on a network.

■ In Windows, make sure your printer is selected as the default printer in the

Printers utility.

Solving Problems 97

Printer Problems

Only the green P power light is on, but nothing prints.

■ Make sure the interface cable is securely connected at both ends and meets the

system requirements on page 109.

■ Run a printer check as described on page 96. If the test page prints, make sure

your software is installed correctly.

■ If you’re printing on a network, make sure you set up your printer for network

printing, as described in your on-screen Reference Guide.

The printer sounds as though it is printing, but nothing prints.

■ The print head may need cleaning; see page 79 for instructions.

■ The printer won’t operate properly if it’s tilted or at an angle. Place it on a flat,

stable surface.

Your printer makes noise when you turn it on or after it has been sitting for

awhile.

Your printer is performing routine maintenance.

Printing is too slow.

Make sure your system meets the recommended requirements listed on page 109.

You may also need to:

■ Clear space on your hard drive or run a defragmentation utility.

■ Close open programs that you’re not using.

■ Increase your system’s memory (RAM).

For the fastest printing:

■ Select Draft (Windows) or set the Quality/Speed slider to Speed (Macintosh).

■ Turn High Speed on and turn Finest Detail off, if available.

■ If your printer is connected to a USB hub, disconnect any unused USB devices.

Use a Hi-Speed USB 2.0 cable connected to a Hi-Speed USB 2.0 port.

98 Solving Problems

Quality Problems

You see banding (light lines).

■ Clean the print head; see page 79 for

instructions.

■ Select a higher print quality and turn off

High Speed mode; see page 31 (Windows)

or page 39 (Macintosh).

■ Select the correct Type or Media Type

setting for your paper; see page 41.

■ Make sure the printable side of the paper is face-up; it’s usually whiter or shinier.

■ The ink cartridges may need replacing; see page 82.

■ Align the print head as described on page 86.

Your print is blurry or smeared.

■ Make sure your paper isn’t damp, curled, or

loaded face down (load new paper face-up).

■ Use a support sheet with special paper, or

try loading your paper one sheet at a time.

■ Make sure your paper meets the

specifications listed in the on-screen

Reference Guide.

■ Use Epson papers for proper saturation and absorption of Epson inks. If you use a

paper not listed under the supported paper types, you may see smears, roller

marks, misting, or other problems in your printouts; see page 11.

■ Align the print head as described on page 86.

■ Select the Thick paper checkbox in your printer software. Access the setting from

the printer settings window as follows:

Windows: Click Maintenance and select Printer and Option Information.

Mac OS X: Select Extension Setting from the pop-up menu.

Solving Problems 99

Your printout is faint or has gaps.

■ Clean the print head; see page 79 for

instructions.

■ The ink cartridges may be old or low on

ink; see page 82.

■ Select the correct Type or Media Type

setting for your paper in the printer driver;

see page 41.

■ Make sure your paper isn’t damaged, old, dirty, or loaded face-down. For best

results, use genuine Epson paper.

Caution: Don’t open Epson Status Monitor, pause printing, or respond to ink

messages when your printer is printing. This may cause your printer to pause and

leave an uneven surface on your printout. If ink is low, wait until printing finishes

before checking ink levels or replacing a cartridge. If you replace an ink cartridge

in the middle of a print job, the quality of your printout may decline. For best

results, check ink levels and replace cartridges, if necessary, before printing large

or high-resolution print jobs.

Your printout is grainy.

■ Use a higher quality paper or select a higher print quality (for Windows, see

page 31; for Macintosh, see page 39).

■ Align the print head as described on page 86.

■ Increase the image resolution or print it in a smaller size; see your software

documentation.

■ Make sure you’re not printing a PostScript file.

You see wrong or missing colors.

■ Make sure Color ink is selected (Macintosh), even when printing black and white

photographs, unless you are using Advanced B&W Print settings.

■ Clean the print head; see page 79 for instructions.

■ The ink cartridges may be old or low on ink; see page 82.

100 Solving Problems

■ Try turning off PhotoEnhance (Windows). Also check if you’re using a special

effect that alters image colors, like Sepia.

■ Change the Gamma setting (Macintosh); see page 39.

■ Your printed colors can never exactly match your on-screen colors. However, you

can use a color management system to get as close as possible. See the Photoshop

color management instructions on page 53. If your photos have a dark,

underexposed and/or yellow-brown cast or a light, overexposed and or light-blue

cast after using color management, see the solutions on page 62.

Paper Problems

Paper doesn’t eject fully or is wrinkled.

■ If the paper doesn’t eject fully, you may have set the wrong paper size. Press the

) paper button to eject the paper, then select the correct paper size.

■ If it’s wrinkled when it ejects, the paper may be damp or too thin. Load new

paper.

Paper sheets don’t feed correctly.

■ If paper doesn’t feed or multiple pages feed, remove it from the sheet feeder. Fan

the edges of the sheets, reload them against the right side of the feeder, and slide

the left edge guide against the paper, but not too tightly. Don’t load paper above

the arrow on the left edge guide.

■ If you are loading multiple sheets of matte paper that are larger than letter-size,

use the matte paper support. See page 15.

Paper sheets jam in the printer.

Press the )paper button to eject the jammed paper. If that doesn’t work, try the

following:

1. Turn off the printer.

2. Remove any jammed paper from the printer’s output tray.

Solving Problems 101

3. Remove any jammed paper from the sheet feeder or open the printer cover and

remove any paper jammed inside. Press the ) paper button to clear the error.

Roll paper or canvas doesn’t feed correctly or jams in the printer.

■ Cut the end of the paper straight across. If the edge is uneven or frayed, the paper

won’t feed smoothly.

■ If the roll paper end is curled, place the end inside a folded sheet of paper and roll

it backwards against the curl.

■ Make sure the paper is loaded in the roll paper feeder, not the sheet feeder; see

page 21.

■ As you load the paper, gently hold it in the roll paper feeder and wait for it to

load; don’t force the paper in.

■ Select Roll as the Source (Windows) or the correct size and source of Roll Paper

for the Paper Size (Macintosh). Other settings will feed too much paper. See

page 43 for instructions.

■ If extra paper feeds, press the z roll paper button for three seconds to rewind the

paper all the way (repeat if necessary). If the ) paper light is on, press the

) paper button. Reload the paper as described on page 21.

Note: For certain paper types, clearing a paper jam may leave behind a fine layer

of paper dust, which may then appear on your next printout. To prevent this, use

a can of compressed air to blow paper dust out of the printer after clearing a

paper jam. Open the front path door and direct the airflow through the roll paper

feeder (under the white rollers) at the back of the printer. Start on the home

position side and move across. Do not blow paper dust into the home position

area.

102 Solving Problems

There is fiber or dust on the paper rollers, preventing paper from feeding

properly.

Paper dust may have built up on the paper rollers, preventing paper from feeding

properly. Use Epson Ink Jet Printer Cleaning Sheets (part number S041150) to clean

the rollers.

Caution: Do not use the cleaning sheets that come with Epson special papers;

they may jam inside your printer.

Follow these steps to clean the paper rollers:

1. Remove any paper loaded in the printer’s sheet feeder.

2. Remove the instruction sheet from the sticky side of the cleaning sheet.

Caution: Do not follow the loading instructions on the sheet; they are not correct

for your printer. Follow the steps here instead.

3. Position the cleaning sheet in the printer’s sheet feeder as shown below. Make sure

the sticky side of the cleaning sheet is face-up.

Sticky side is face-up

Cut corner

4. Press the )paper button to feed the sheet through the printer.

5. When the sheet ejects, repeat steps 3 and 4 to feed the sheet through two more

times. Then discard the cleaning sheet.

Solving Problems 103

Miscellaneous Problems

The image is inverted, as if viewed in a mirror.

Turn off Mirror Image in the printer software or the mirror setting in your program.

See page 31 (Windows) or page 39 (Macintosh) for instructions.

The printer prints blank pages.

■ Make sure your printer is selected in the Print window, or in the Macintosh

Printer Setup Utility or Print Center.

■ Clean the print head; see page 79 for instructions.

You see incorrect characters.

■ Make sure the interface cable is securely connected at both ends and meets the

system requirements on page 109.

■ Make sure your printer is selected in the Print window, or in the Macintosh

Printer Setup Utility or Print Center.

■ If you’re using a switch box or USB hub with your printer, connect the printer

directly to your computer instead.

The margins are incorrect.

■ Make sure the paper settings are correct for your paper size. See page 28

(Windows) or page 33 (Macintosh).

■ Choose the correct margins for your paper size. The margins must be within the

printable area of the page; see “Printer Specifications” in your on-screen Reference

Guide.

■ Place your paper against the right side of the feeder with the left edge guide snug

against it.

■ Make sure the Borderless setting is set correctly for your margins; see page 43 for

roll paper or page 49 for cut sheets.

104 Solving Problems

Too many copies printed.

Make sure that the Copies option in your printer software or program is not set for

multiple copies.

Image size/position is incorrect.

Make sure the paper and layout options are set correctly.

Uninstalling and Reinstalling Printer

Software

You may need to uninstall and then reinstall your printer driver and utilities if, for

example, you upgrade your Windows operating system. You don’t need to uninstall

your other photo software or the Epson Reference Guide.

Windows

1. Click Start, and select Programs or All Programs.

2. Point to EPSON or EPSON Printers, then select EPSON Printer Software

Uninstall.

3. In the next window, select EPSON Stylus Photo R2400 and click OK. Then

follow the on-screen instructions.

In Windows Vista, when you see the User Account Control screen, click

Continue, then go to step 4.

4. Restart your computer, then see the Start Here sheet to reinstall your software.

Mac OS X

1. Open the Applications folder, then the Utilities folder.

2. Select Printer Setup Utility or Print Center, select Stylus Photo R2400, and

click the Delete button.

3. Insert your Epson Printer Software CD-ROM into your drive.

Solving Problems 105

4. Double-click the SPR2400 icon, then double-click the Vise icon. Click

Continue.

5. Select Uninstall from the drop-down menu, then follow the on-screen

instructions to remove the printer software.

6. Restart your Macintosh, then see the Start Here sheet to reinstall your software.

Where To Get Help

If you need help with your printer, see the information below.

For help with other software that came with your printer, see page 107.

Epson Technical Support

Epson provides these technical support services:

Internet Support

Visit Epson’s support website at epson.com/support and select your product for

solutions to common problems. You can download drivers and documentation, get

FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call for support, please have the following information ready:

■ Product name (Epson Stylus Photo R2400)

■ Product serial number (located on the back of the printer and on its box)

■ Proof of purchase (such as a store receipt) and date of purchase

■ Computer configuration and operating system version

■ Description of the problem

106 Solving Problems

Then call:

■ U.S.: (562) 276-7296, 6 AM to 8 PM, Pacific Time, Monday through Friday and

7 AM to 4 PM, Saturday.

■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Toll or long distance charges may apply.

Purchase Supplies and Accessories

You can purchase genuine Epson ink and paper from an authorized Epson reseller.

To find the nearest reseller, please call 800-GO-EPSON (800-463-7766). Or you can

purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian

sales).

Technical Support for Other Photo Software

Software

Web site or e-mail

Telephone

nik Multimedia

[email protected]

(619) 725-3150, 8:30 AM to

5 PM, Monday to Friday,

Pacific Time

Solving Problems 107

108 Solving Problems

Requirements and Notices

Windows System Requirements

To use your printer and its software, we recommend that your system has:

■

Microsoft Windows compatible PC with a Pentium^®III-class 800 MHz or higher processor

(Pentium 4-class, 2 GHz or higher recommended)

■

Windows 2000, XP, XP Professional x64 Edition, or Windows Vista

512MB RAM (2GB recommended)

300MB hard disk space (1GB recommended)

4x or faster CD-ROM or DVD-ROM drive for installing the printer software

USB connection: a Windows-compliant USB 1.1 port or Hi-Speed USB 2.0 port (recommended)

and a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft) max. length

IEEE-1394 (FireWire) connection: an OHCI-compliant IEEE-1394 port and an IEEE-1394

cable; FireWire connection not supported in Windows Vista

Macintosh System Requirements

To use your printer and its software, we recommend that your system has:

■

An Apple^®Mac-class computer with one or more: PowerPC^®G4 733 MHz (1 GHZ

recommended), PowerPC G5, or Intel^®Core^TMprocessor

■

Mac OS X 10.2.8, 10.3.9 through 10.4.x

512MB RAM (2GB recommended)

300MB hard disk space (1GB recommended)

4x or faster CD-ROM or DVD-ROM drive for installing the printer software

USB connection: a shielded USB “AB” cable (Hi-Speed USB 2.0 recommended), 2 meter (6.5 ft)

max. length

FireWire connection: an OHCI-compliant FireWire port and a FireWire cable

109

Important Safety Instructions

Before using your printer, read these safety instructions to make sure you use it safely and effectively:

■

Be sure to follow all warnings and instructions marked on the printer.

Use only the type of power source indicated on the printer’s label.

Connect all equipment to properly grounded power outlets. Avoid using outlets on the same

circuit as photocopiers or air control systems that regularly switch on and off.

■

Place the printer near a wall outlet where the plug can be easily unplugged.

Do not let the power cord become damaged or frayed.

If you use an extension cord with the printer, make sure the total ampere rating of the devices

plugged into the extension cord does not exceed the cord’s ampere rating. Also, make sure the total

ampere rating of all devices plugged into the wall outlet does not exceed the outlet’s ampere rating.

■

Keep your printer and computer system away from potential sources of electromagnetic

interference, such as loudspeakers or cordless telephone base units.

■

Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.

Leave enough room around the printer for sufficient ventilation, leaving at least 3.9 inches

between the back of the printer and the wall.

■

Do not place the printer near a radiator or heating vent or in direct sunlight.

Place the printer on a flat, stable surface that extends beyond the printer base in all directions. The

printer will not operate properly if it is tilted or at an angle.

■

When transporting or storing the printer, don’t tilt it, stand it on its side, or turn it upside-down.

This may allow ink to leak from the ink cartridges.

Turn off and unplug the printer before cleaning. Clean with a damp cloth only. Do not spill liquid

on the printer.

Caution: Always turn the printer off using the Ppower button. Don’t switch off the power

strip or unplug the printer until the green Ppower light is off.

■

Do not block or cover the openings in the printer’s case or insert objects through the slots.

Except as specifically explained in this manual, do not attempt to service the printer yourself.

Unplug the printer and refer servicing to qualified service personnel under the following

conditions:

If the power cord or plug is damaged; if liquid has entered the printer; if the printer has been

dropped or the case damaged; if the printer does not operate normally or exhibits a distinct change

in performance. Adjust only those controls that are covered by the operating instructions.

110 Requirements and Notices

Ink Cartridge Safety Instructions

■

Keep ink cartridges out of the reach of children.

■

Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply

port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them

immediately with water.

■

Do not put your hand inside the printer or touch a cartridge during printing.

Do not move the print head by hand. You may damage the printer.

Install the ink cartridge immediately after you remove it from its package. Leaving the cartridge

unpacked for a long time before use can result in reduced print quality.

■

Do not use an ink cartridge beyond the date printed on the cartridge carton. For best results, use

up the ink cartridges within six months of first installing them.

■

Store ink cartridges in a cool, dark place.

Store ink cartridges with the bottom of the packaging facing down.

After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room

temperature for at least three hours before using it.

■

Shake an ink cartridge 4 or 5 times before removing it from its package.

Do not shake an ink cartridge after removing it from its package; this can cause leakage.

Do not remove or tear the label on an ink cartridge; this can cause leakage.

Do not dismantle the ink cartridges or try to refill them. This could damage the print head.

Do not touch the green IC chip on the front of the cartridge. This may affect normal operation

and printing.

■

If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and

store it in the same environment as the printer. Note that there is a valve in the ink supply port,

making covers or plugs unnecessary, but care is needed to prevent the ink from staining items that

the cartridge touches. Do not touch the ink cartridge ink supply port or surrounding area.

Requirements and Notices 111

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. This equipment generates, uses, and can

radiate radio frequency energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio or television reception. However, there is no guarantee that

interference will not occur in a particular installation. If this equipment does cause interference to radio

and television reception, which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

■

Consult the dealer or an experienced radio/TV technician for help.

WARNING: The connection of a non-shielded equipment interface cable to this equipment will

invalidate the FCC Certification of this device and may cause interference levels which exceed the

limits established by the FCC for this equipment. It is the responsibility of the user to obtain and use a

shielded equipment interface cable with this device. If this equipment has more than one interface

connector, do not leave cables connected to unused interfaces. Changes or modifications not expressly

approved by the manufacturer could void the user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

112 Requirements and Notices

Declaration of Conformity

According to 47CFR, Part 2 and 15 for Class B Personal Computers and Peripherals; and/or

CPU Boards and Power Supplies used with Class B Personal Computers:

We:

Epson America, Inc.

Located at:

MS: 3-13

3840 Kilroy Airport Way

Long Beach, CA 90806

Telephone: (562) 290-5254

Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and

15 of the FCC rules as a Class B digital device. Each product marketed is identical to the representative

unit tested and found to be compliant with the standards. Records maintained continue to reflect the

equipment being produced can be expected to be within the variation accepted, due to quantity

production and testing on a statistical basis as required by 47CFR §2.909. Operation is subject to the

following two conditions: (1) this device may not cause harmful interference, and (2) this device must

accept any interference received, including interference that may cause undesired operation.

Trade Name:

Type of Product: Ink Jet Printer

Model: B321A

Epson

Epson America, Inc. Limited Warranty

What Is Covered: Epson America, Inc. (“Epson”) warrants to the original retail purchaser that the

Epson printer covered by this limited warranty statement, if purchased and operated only in the United

States or Canada, conforms to the manufacturer’s specifications and will be free from defects in

workmanship and materials for a period of one (1) year from the date of original purchase. Epson also

warrants that the consumable ink cartridges enclosed with the printer will perform to the

manufacturer’s specified usage, which usage may expire before the expiration of the limited warranty

for the Epson printer. For warranty service, you must provide proof of the date of original purchase.

What Epson Will Do To Correct Problems: Should your Epson printer prove defective during the

warranty period, please call the Epson Connection^SMat (562) 276-7296 (U.S.) or (905) 709-2567

(Canada) for warranty repair instructions and return authorization. An Epson service technician will

provide telephone diagnostic service to determine whether the printer requires service. If service is

needed, Epson will, at its option, exchange or repair the printer without charge for parts or labor. If

Epson authorizes an exchange for the defective unit, Epson will ship a replacement printer to you,

freight prepaid, so long as you use an address in Canada or the U.S. (excluding Puerto Rico and U.S.

Possessions). Shipments to other locations will be made freight collect. You are responsible for securely

packaging the defective unit and returning it to Epson within five (5) working days of receipt of the

replacement. Epson requires a debit or a credit card number to secure the cost of the replacement

Requirements and Notices 113

printer in the event that you fail to return the defective one. If your printer is being repaired, Epson will

direct you to send your printer to Epson or its authorized service center, where the printer will be fixed

and sent back to you. You are responsible for packing the printer and for all costs to and from the

Epson authorized service center. When warranty service involves the exchange of the printer or a part,

the item replaced becomes Epson property. The replacement printer or part may be new or refurbished

to the Epson standard of quality, and, at Epson’s option, may be another model of like kind and

quality. Epson’s liability for replacement of the covered printer will not exceed the original retail selling

price of the covered printer. Exchange products and parts assume the remaining warranty period of

your original product covered by this limited warranty.

What This Warranty Does Not Cover: This warranty does not apply to refurbished or reconditioned

products. This warranty covers only normal use in the United States and Canada. Using this product

for continuous production or similar high duty purposes is not considered normal use; damage,

maintenance or service from such use will not be covered under this warranty. This warranty is not

transferable. This warranty does not cover any color change or fading of prints or reimbursement of

materials or services required for reprinting. This warranty does not cover damage to the Epson

product caused by parts or supplies not manufactured, distributed or certified by Epson. This warranty

does not cover ribbons, ink cartridges or third party parts, components, or peripheral devices added to

the Epson product after its shipment from Epson, e.g., dealer or user-added boards or components.

Epson is not responsible for warranty service should the Epson label or logo or the rating label or serial

number be removed or should the product fail to be properly maintained or fail to function properly as

a result of misuse, abuse, improper installation, neglect, improper shipping, damage caused by disasters

such as fire, flood, and lightning, improper electrical current, software problems, interaction with

non-Epson products, or service other than by an Epson Authorized Servicer. If a claimed defect cannot

be identified or reproduced, you will be held responsible for the costs incurred.

THE WARRANTY AND REMEDY PROVIDED ABOVE ARE EXCLUSIVE AND IN LIEU OF

ALL OTHER EXPRESS OR IMPLIED WARRANTIES INCLUDING, BUT NOT LIMITED TO,

THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR

FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE

EXCLUSION OF IMPLIED WARRANTIES. IF THESE LAWS APPLY, THEN ALL EXPRESS

AND IMPLIED WARRANTIES ARE LIMITED TO THE WARRANTY PERIOD IDENTIFIED

ABOVE. UNLESS STATED HEREIN, ANY STATEMENT OR REPRESENTATIONS MADE

BY ANY OTHER PERSON OR FIRM ARE VOID. EXCEPT AS PROVIDED IN THIS

WRITTEN WARRANTY, NEITHER EPSON AMERICA, INC. NOR ITS AFFILIATES SHALL

BE LIABLE FOR ANY LOSS, INCONVENIENCE, OR DAMAGE, INCLUDING DIRECT,

SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, RESULTING FROM THE USE

OR INABILITY TO USE THE EPSON PRODUCT, WHETHER RESULTING FROM BREACH

OF WARRANTY OR ANY OTHER LEGAL THEORY.

In Canada, warranties include both warranties and conditions.

Some jurisdictions do not allow limitations on how long an implied warranty lasts, and some

jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the

above limitations and exclusions may not apply to you. This warranty gives you specific legal rights and

you may have other rights which vary from jurisdiction to jurisdiction.

Epson America, Inc. ■ P. O. Box 93012 ■ Long Beach, CA 90809-3012

114 Requirements and Notices

Index

Cleaning

print head, 79 to 82

printer, 88

Adobe Photoshop, managing color with, 53 to

Advanced B&W Photo mode, 73 to 78

Advanced settings

Color management

menu, Macintosh, 37

problems, 62

settings, 31 to 32, 37, 40, 53 to 66

with color profiles, 53 to 66

Color problems, 62, 100

ColorSync, 40

Macintosh, 39 to 40

Windows, 31 to 33

Aligning print head, 86 to 87

Automatic

Control panel, 92 to 93, 96

Controlling printing

Macintosh, 38

print head aligning, 86 to 87

print head cleaning, 80

Automatic mode, Macintosh, 36

Windows, 30

Custom profiles, 62 to 66

Custom settings

Macintosh, 39 to 40

Windows, 31 to 33

Background printing, 38

Banding, 99

Basic printing

Macintosh, 33 to 38

Windows, 28 to 30

Best Photo setting, 29, 50

Blank pages, 104

Declaration of Conformity, 113

Default settings, Windows, 30

Documentation, 9 to 10

Draft setting, 29, 98

Blurry images, 99

Borderless setting, 29, 49 to 52

Bright White Paper, 14, 41

Browser, 10

Dust, paper, 102

Buttons, 93, 95 to 96

Edge Smoothing setting

color management, 56, 61, 64, 66

Windows, 32

Electronic manual, 9 to 10

Enhanced Matte Paper, 14, 41

Epson

Cable, printer, 109

Cancelling printing

Macintosh, 38

Windows, 30

help, 106 to 107

papers, 14, 41, 49

PhotoCenter, 8

Canvas, see Roll paper

Characters, incorrect, 104

Checking printer, 96

warranty, 113 to 114

115

Exif Print, description, 8

Expansion setting, 50, 52

Extension setting, 37, 99

Ink level, checking

Macintosh, 83

Windows, 83

Installation problems, 97

Inverted image, 104

Faint images, 100

FCC Compliance Statement, 112

Features, 7

Jams, paper, 95, 101 to 102

Gamma setting, Macintosh, 101

Glossy photo paper, 14, 41, 44, 47, 49

Grainy prints, 100

Layout problems, 105

Layout settings

Macintosh, 37

Windows, 33

Letterhead, 13

Light Black ink cartridge, 7, 83

Light Light Black ink cartridge, 7, 83

Lights, 94 to 96

Head Cleaning utility, 81 to 82

Help

Luster photo paper, 14, 41, 44, 47

Epson, 106 to 107

other software, 107