CARRIER CORPORATION
Limited Warranty for Air Conditioner & Heat Pump Condensing Units
FOR WARRANTY SERVICE OR REPAIR:
Contact the installer or a Carrier dealer. You may find the installer’s name on the equipment or in your Owner’s Packet. You can also find a Carrier
dealer online at www.carrier.com
For help, contact: Carrier Corporation, Consumer Relations, P.O. Box 4808, Syracuse, New York 13221, Phone 1-800-227-7437
Model No./Serial No.__________________________________________
Date of Installation ___________________________________________
Name of Owner ______________________________________________
Series (Infinity, Performance, Comfort, Base) _____________________
Installed by ________________________________________________
Address of Installation _______________________________________
Carrier Corporation (hereinafter “Company”) warrants this product against failure due to defect in materials or workmanship under normal use and
maintenance as follows. All warranty periods begin on the date of original installation. If a part fails due to defect during the applicable warranty period
Company will provide a new or remanufactured part, at Company’s option, to replace the failed defective part at no charge for the part. Alternatively,
and at its option, the Company will allow a credit in the amount of the then factory selling price for a new equivalent part toward the retail purchase
price of a new Company product. Except as otherwise stated herein, those are Company’s exclusive obligations under this warranty for a product
failure. This limited warranty is subject to all provisions, conditions, limitations and exclusions listed below and on the reverse (if any) of this document.
OWNER-OCCUPIED, RESIDENTIAL APPLICATIONS
This warranty is to the original purchasing owner and is transferable only to the extent and as stated in the Warranty Conditions and below. The
warranty period in years, depending on the part and the claimant, is as shown in the chart below.
Limited Warranty (Years)
Series
Item
Original Owner
10* (or 5)
10* (or 5)
Subsequent Owner
10** (or 5)
Parts
Compressor
Infinity, Performance, Comfort
10** (or 5)
Parts
Compressor
5
5
5
5
Base
* For Puron® refrigerant products only, if properly registered within 90 days, otherwise 5 years (except in California and Quebec and other
jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required to obtain longer warranty periods offered on
Puron® refrigerant products). See Warranty Conditions below.
** For Puron® refrigerant products only, if properly transferred within 90 days, otherwise 5 years. See Warranty Conditions below. In California
and Quebec and other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required for a transfer and all
warranty periods for subsequent owners are five years from original installation.
OTHER RESIDENTIAL APPLICATIONS (Apartments, Rental Properties, etc.)
The warranty period is five (5) years and is not transferable.
OTHER APPLICATIONS
This warranty is non-transferable. The warranty period is five (5) years on the compressor, and one (1) year on all other parts.
LEGAL REMEDIES - The owner must notify the Company in writing, by certified or registered letter to Carrier Corporation, Warranty Claims, P.O. Box
4808, Syracuse, New York 13221, of any defect or complaint with the product, stating the defect or complaint and a specific request for repair,
replacement, or other correction of the product under warranty, mailed at least thirty (30) days before pursuing any legal rights or remedies.
49004DP109
05/09
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