Canon Printer H12 4604 User Manual

PIXMA MP760

SERVICE

MANUAL

Canon

shall be retained for reference purposes by Authorized Service Facilities of Canon U.S.A. Its unauthorized use is prohibited.

PIXMA MP760

SERVICE

MANUAL

REVISION 0

PIXMA MP760

H12-4602

H12-4603

H12-4604

H12-4605

H12-4606

H12-4608

H12-4609

120V USA

230V EMB

230V GB

230V EUM

120V CND

230V AUS

230V AE

HY8-13A4-000

Scope

This manual has been issued by Canon Inc., to provide the service technicians of this product with the

information necessary for qualified persons to learn technical theory, installation, maintenance, and repair of

products. The manual covers information applicable in all regions where the product is sold. For this reason, it

may contain information that is not applicable to your region.

Revision

This manual could include technical inaccuracies or typographical errors due to improvements or changes made

to the product. When changes are made to the contents of the manual, Canon will release technical information

when necessary. When substantial changes are made to the contents of the manual, Canon will issue a revised

edition.

The following do not apply if they do not conform to the laws and regulations of the region where the manual or

product is used:

Trademarks

Product and brand names appearing in this manual are registered trademarks or trademarks of the respective

holders.

another language without the written permission of Canon Inc., except in the case of internal business use.

CANON INC.

Inkjet MFP/FAX Quality Assurance Div.

5-1 Hakusan 7-Chome, Toride-city, Ibaraki 302-8501, Japan

I. MANUAL OUTLINE

This manual consists of the following three parts to provide information necessary to service the PIXMA

MP760:

Part 1: Maintenance

Information on maintenance and troubleshooting of the PIXMA MP760

Part 2: Technical Reference

New technology and technical information such as FAQ's (Frequently Asked Questions) of the PIXMA

MP760

Part 3: Appendix

Block diagrams and pin layouts of the PIXMA MP760

Reference:

This manual does not provide sufficient information for disassembly and reassembly procedures. Refer

to the graphics in the separate Parts Catalog.

II. TABLE OF CONTENTS

Part 1: MAINTENANCE

1 - 1

1 – 1

1. MAINTENANCE

1-1. Adjustment, Periodic Maintenance, Periodic Replacement Parts, and Replacement

Consumables by Service Engineer

1-2. Customer Maintenance

1 - 3

1-3. Product Life

1 - 4

1-4. Special Tools

1 - 5

1-5. Serial Number Location

1 - 6

2. LIST OF ERROR DISPLAY / INDICATION

2-1. Users Error Messege

1 - 6

1 - 9

2-2. New Error Codes and Recovery Methods

2-3. Warnings

1 - 11

1 - 16

1 - 19

1 - 21

1 - 22

1 - 24

1 - 25

1 - 26

1 - 28

1 - 30

1 - 33

1 - 34

1 - 35

1 - 39

1 - 40

1 - 42

1 - 60

1 - 61

1 - 62

1 - 63

1 - 64

1 - 66

1 - 67

2-4. Troubleshooting by Symptom

3. REPAIR

3-1. Notes on Service Part Replacement (and Disassembling / Reassembling)

3-2. Special Notes on Repair Servicing

3-2-1 Flexible Cable and Harness Wiring, Connection

3-3. Adjustment / Settings

3-3-1 Paper Feed Motor Adjustment

3-3-2 Gear Phase Adjustment

3-3-3 Lift Cam Shaft Ass’y Adjustment

3-3-4 Solenoid Cam Spring Location

3-3-5 Carriage Shaft Clip Location

3-3-6 White Sheet Location

3-3-7 Grease Application

3-3-8 Waste Ink Counter Setting

3-4. User Data Flow

3-5. Service Switches

3-5-1 Hardware Switches

3-5-2 Service Data Setting

3-5-3 Service Data Registration / Setting Method

3-5-4 Service Data Flowchart

3-5-5 Explanation of service data

3-5-6 New SSSWs / parameters added to this model

3-5-7 SSSW Default Setting

3-6. Test Mode / Factory Mode

3-6-1 Test Mode / Factory Mode Overview

3-6-2 Test Mode Menu

3-6-3 Factory Mode

3-6-4 Operation Panel Test

3-6-5 Print Test

3-6-6 CD-R Calibration (230V only)

3-6-7 IRDA test

3-7. Upgrading the version of SPCNT Flash ROM

3-8. Verification Items

1 - 67

1 - 69

1 - 70

1 - 71

1 - 72

3-8-1 EEPROM information print

4. Cleaning Your Machine

4-1 Caution

4-2 Cleaning the Exterior

4-3 Cleaning the Scan area

4-4 Cleaning the Interior

4-5 Cleaning the Paper Feed Rollor

4-6 Cleaning the Bottom Plate

5. Transportation

Part 2: TECHNICAL REFERENCE

2 - 1

1. New Technologies

2 - 3

2 - 5

2 - 9

2. Cleaning Mode and Amount of Ink Purged

3. Print Mode

4. FAQ (Problems Specific to the MP760 and Corrective Actions)

Part 3: APPENDIX

3 - 1

3 - 2

1. Wiring Diagram

2. Specification

Part 1

Maintenance

1. MAINTENANCE

1-1 Adjustment, Periodic Maintenance, Periodic Replacement Parts, and

Replacement Consumables by Service Engineer

(1) Adjustment

Approx

Adjustment

Timing

Purpose

Tool

time

ALL CLEAR

(EEPROM

initializ ation)

* 1

AtSPCNTBOARDASS’Y

replacement

To initializ e settings other None

1 min

than the following

-Service/User soft SW

-Various counter

-TYPE Setting

To initializ e

the settings,

select # 8

CLEAR –ALL

in the service

mode

TYPE settings

(EEPROM

settings)

* 1

-AtSPCNTBOARDASS’Y

replacement

-AtexcecutingAll clear

-To set the type

-To set the destination

None

1 min

1min

Select # 5

TYPE in the

service mode

Power SW

OFF/ON* 1

Waste ink

counter resetting replacement

(EEPROM

settings)

At bottom case unit

To reset the waste ink

counter.

None

Select # 7

PRINTER in

the service

mode,

and input “ 0”

at # 5 INK ABS

CAPA.

At ink absorber INK

ABSORBER

(HY7-2885/2886/2887/28

88/2889/2890/2891/2953)

Waste ink

counter setting

(EEPROM

At SPCNTBOARDASS’Y

replacement

Waste ink counter setting

None

1 imn

Print out the

EEPROM

information,

and select # 7

PRINTER in

the service

mode.

initializ ation)

Then, register

at # 5 INK ABS

CAPA.

CD-R sensor /

automatic print

head alignment

sensor correction replacement

(EEPROM

At SPCNTBOARDASS’Y

replacement

At carriage unit

To correct the CD-R and

automatic print head

alignment sensor.

None.

1 min

(Correction

performed

through

FACTORY

MODE-[ 2] PRI

NTER-SHUK

KEN at the

same time as

printing.)

settings)

(230V only)

1 - 1

Approx

Adjustment

Timing

Purpose

Tool

time

Print head

alignment

- At print head

replacement

To ensure accurate dot

placement.

None.(Main

body

2 min

- At SPCNTBOARDASS’Y

replacement

buttons)

Computer

(settings via

the printer

driver)

Paper feed motor At paper feed motor unit

To adjust the belt tension. None

(Position the paper For the

feed motor so that the belt adjustment,

2 min

position

replacement

adjustment*

is stretched tight.)

refer to [ 3-3

Adjustment/Se

ttings

* 2

(1) PAPER

FEED

MOTOR

Installation

Adjustment.

-FLOIL

Grease

application

-At carriage unit

replacement

-To maintain sliding

1 min

properties of the carriage, KG-107A

-At chassis' upper gear

replacement

carriage shaft, and shaft

lift.

-MOLYKOTE

HP300

-At LIFT CAM SHAFT

replacement

-To protect the chassis'

upper gear.

-To LIFT CAM SHAFT

replacement

Note: DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft

positioning.

* 1: When SPCNT BOARD ASS’Y isreplaced, be sure to select the settings of [ # 8CLEAR] -[ ALL]

and [ # 5TYPE] in Service Mode, and turn thpeower OFF/ON with the Power button (Software

Power: OFF/ON). DO NOT turn the power OFF/ON by removing and inserting the power code

(Hardware Power: OFF/ON). In this case, data may not be written correctly.

* 2: Red screws of paper feed motor

The red screws securing the paper feed motor may be loosened only at replacement of the paper

feed motor unit.

(2) Periodic maintenance

Adjustment

None

Timing

Purpose

Tool

Approx.

time

1 - 2

(3) Periodic replacement parts

Adjustment Timing

Purpose

Tool

Approx.

time

None

(4) Replacement consumables

Adjustment Timing

Approx.

time

None

1-2 Customer Maintenance

Approx.

Adjustment

Timing

Purpose

Tool

time

Print head

alignment

At print head

replacement.

To ensure accurate dot

placement.

None

Main body

buttons

3min

Computer

(automatic

settings

via the printer

driver)

Print head cleaning When print quality is

not satisfying.

To improve noz z le

conditions.

None

Main

buttons

Computer

(settings via the

printer driver)

1 min

2min

body

Print head deep

cleaning

When print quality is

not satisfying, and not

improved by print head

cleaning.

To improve noz z le

conditions.

None

Computer

(setting via the

printer driver)

Ink tank

replacement

When an ink tank

becomes empty.(No ink

error)

When paper does not

feed properly.

2min

Paper feed roller

cleaning

To clean the paper feed None

rollers.

Main

buttons

None

body

CD-R print position At CD-R printing, when To correct CD-R print

adjustment

necessary

position.

Computer

(application

software)

Bottom plate

cleaning

When the back side of

the paper is smeared

To clean the platen ribs. None

Computer

1min

(application

software)

1 - 3

1-3 Product Life

(1) Main body

Specified print volume (a), (b), or the years of use (c), whichever comes first.

(a) Scanning Section: 15,000 pages

(b) Printing Section: 18,000 pages

Copy

1,500 character pattern + Post card

3,420 pages

3,960 pages

Address printing

1,500 character pattern

Color

A4, 7.5% duty per color pattern

A4, photo, borderless printing

L, photo, borderless printing

Postcard, photo, borderless printing

2,520 pages

180 pages

1,080 pages

360 pages

2,880 pages

360 pages

1,980 pages

1,260 pages

5 years of use

(2) Ink tank

BCI-3eBK:

900 pages (J EIDA STD patternJ 1, plain paper standerd mode)

740 pages (Black 1,500 character pattern, plain paper / standard mode)

1,300 pages (ISO J IS-SCID No. 5 / plain paper / standard mode)

550 pages (ISO J IS-SCID No. 5 / plain paper / standard mode)

430 pages (ISO J IS-SCID No. 5 / plain paper / standard mode)

360 pages (ISO J IS-SCID No. 5 / plain paper / standard mode)

2,000 pages (ISO J IS-SCID No. 5 / plain paper / standard mode)

BCI-6C:

BCI-6M:

BCI-6Y:

BCI-6BK:

1-4 Special Tools

Name

Tool No.

Application

Remarks

MOLYKOTE

HP300

CK-8012-000

To be applied to the chassis' upper gear, New

and to the sliding portion of the shaft lift.

FLOIL KG-107A QY9-0057-000 To be applied to the sliding portion of the In common with

carriage and the bearing portion of the other models.

carriage shaft.

1 - 4

1-5 Serial Number Label Location

On the right side of the backside in the bottom case (close to the rating plate)

Figure1-1 Serial Number Label Location

1 - 5

2. LIST OF ERROR DISPLAY / INDICATION

User error messages

Look for the applicable error message and execute the appropriate countermeasures.

Error Codes

As for the causes and countermeasures, only the error codes that are newly incorporated in the unit remedies

unique to the product are included in New Error Codes and Recovery Methods. For the causes and

countermeasures of other error codes, refer to the separate G3/G4 Facsimile Error Code List (Rev. 2).

Service error code output

When service data # 1 SSSW SW01 Bit0 is set to “ 1”th,e following service error codes are displayed when

an error occurs.

2-1 User’s error messege

"Print head does not work. Clear foreign object from print head. Turn off and on"

Printing position correction failed

Cause:

Carriage movement prevented by one of the following.

Damaged shaft.

Parts deformed. (Carriage or guide frame)

Insufficient grease.

Solution: Replace the shaft.

Replace the deformed parts.

Apply more grease.

Cause: Bi-directional print displacement correction failed because the carriage motor is

out of step, or some similar reason.

Solution: Replace the carriage motor.

Home position error

Cause1: Tried to stop the carriage unit that has been moving or to move the carriage unit at a pouse by

force.

Solution1: Do not touch the carriage unit other than cartridge replacement position.

Cause2: Foreign body in carriage section.

Solution2: Open flatbed ass’y and remove the foreign body.

Cause3: Loose carriage belt.

Solution3: Replace carriage unit

Cause4: Carriage motor does not work.

Solution4 (1) Switch power OFF/ON.

(2) Replace carriage motor.

Cause5: The position of the carriage cannot be detected (due to smears on the carriage

encoder film or SPCNT board failure).

Solution5: (1) Switch power off/on.

(2) Wipe the carriage encoder film with a cloth soaked with alcohol.

(3) Replace the carriage encoder film.

(4) Replace the SPCNT board.

1 - 6

Note:

This error message means the same as service error codes # # 338 and # # 340. When this error occurs in

this model, it is not treated as a service error, but as a user error, and the error message is displayed.

“Scanning Unit (Printer Cover) is open.”

Cause:

Solution: Close the scanning unit (printer cover).

Cause: Damaged scanner open arm ass’y, damaged scanner sensor arm, or SPCNT board ass’y failure.

You opened the scanning unit (printer cover) during an operation.

Solution: Replace the scanner open arm ass’y, replace the scanner sensor arm, or replace the SPCNT board

ass’y.

“The paper is jammed. Clear the paper and press [OK].”

Cause:

The paper is jammed.

Solution: Clear the paper and press [ OK] .

“Error Turn the machine off and on”

Cause:

The printer’s internal unit has malfunctioned.

Solution: Clear the paper.

Press [ OK]

Reattachment the Print head.

Switch power off/on.

Check the service error code and refer to an appropriate solution.

“The machine's memory is full. Delete documents, or print from PC if the data is image.”

Cause:

The machine’s memory is full because you tried to copy a very detailed document.

Solution: Divide the document and copy each part separately.

“Cannot write to memory card. (displayed as [write-protect error]”

Cause:

Solution: Release the write protection of the memory card.

Cause: The setting [ Memory Card Protect] is set to [ ON] .

The memory card inserted in the card slot is write-protected.

Solution: Set [ Memory Card Protect] to [ OFF] , and connect the USB cable again.

“?” Cannot read from memory card.

Cause:

The question mark [ ? ] indicates that the damtaay be a J PEG file containing an image with the

resolution siz e: 6400 dpi x 6400 dpi or greater. If the data is not in the J PEG format, it is not

included in the number of images.

Solution: Print from the computer.

1 - 7

“Error during scanning memory card. Pull the card and turn the machine off and on.”

Cause: Data in the memory card cannot be accessed.

Solution: Check the data in the memory card from a digital camera.

Check the connection between the multi-card board and the SPCNT board.

Replace the Multi Cards Board.

Replace the SPCNT board.

“There is no images in memory card”

Cause:

The image data in the memory card are not in the file formats that are valid in this machine.

Solution: Print from the computer.

1 - 8

2-2 New Error Codes and Recovery Methods

Those error codes that have been added starting with the product and those error codes for

which remedies unique to the product are offered are shown together with causes and

remedies, where applicable.

# # 341 Maintenance jet waste ink capacity full

Solution: Replace the waste ink absorber as follows in the error occurs:

(1) Select [ 7] PRINTER TEST in the service mode and select [ 5] INK ABS CAPA under the [ 7] , then

input “ 0” .

(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate

parts, and replace the waste ink absorber.

# # 342 Cleaning absorption waste ink capacity full

Solution: Replace the waste ink absorber as follows in the error occurs:

(1) Select [ 7] PRINTER TEST in the service mode and select [ 5] INK ABS CAPA under the [ 7] , then

input “ 0” .

(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate

parts, and replace the waste ink absorber.

# # 343 Ink detection waste ink capacity full

Solution: Replace the waste ink absorber as follows in the error occurs:

(1) Select [ 7] PRINTER TEST in the service mode and select [ 5] INK ABS CAPA under the [ 7] , then

input “ 0” .

(2) Check to make sure that no image exist in memory; then, turn off the power, remove the appropriate

parts, and replace the waste ink absorber.

# # 352 Printer control EEPROM head information error

Cause: The EEPROM for printer control is faulty.

Solution:

(1) Turn off and then on the power.

(2) Turn off the power, and replace the printhead.

(3) Replace the SPCNT board.

NOTE:

In the presence of # # 352, the carriage unit will not move to printhead replacement position even

when the inner cover is opened. Moreover the carriage will not be locked in position even when the

power is turned off. When replacing the printhead, be sure to turn off the power, and draw out the

carriage before replacement.

1 - 9

# # 355 Lit-up motor for CD-R print malfunctioned

Cause: In performing a CD-R print, the motor to lift up the carriage shaft is malfunctioned.

Solution:(1) Turn off and then on the power.

(2) Check the connection from the SHEET FEED unit to the SPCNT board ass’y (J PM1).

(3) Replace the SHEET FEED ASS’Y.

(4) Replace the SPCNT board.

# # 356 ASF cam sensor error

Cause: An error occurs at the ASF cam sensor in the ASF (Auto Sheet Feeder) unit.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SHEET FEED ASS’Y.

# # 357 ASF paper feed (AP) position error

Cause: An error occurs at the AP positioning in the ASF (Auto Sheet Feeder) unit.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SHEET FEED ASS’Y.

(3) Replace the SPCNT board.

# # 358 USB Host VBUS overcurrent error

Cause: Overcurrent is applied to the VBUS signal of USB.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SPCNT board.

# # 359 Paper feed position error

Cause: An error occurs at the paper feed positioning.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SHEET FEED ASS’Y.

(3) Replace the SPCNT board.

# # 360 Paper feed cam sensor error

Cause: An error occurs at the paper feed cam sensor.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SHEET FEED ASS’Y

(3) Replace the SPCNT board.

# # 361 Valve sensor error

Cause: An error occurs at the valve sensor in the Purge unit.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SPCNT board.

1 - 10

# # 362 Motor driver malfunctioned error

Cause: The motor driver is malfunctioned due to heating, etc.

Solution: (1) To reboot, press [ OK] button or turn off and then on the power.

(2) Replace the SPCNT board.

2-3 Warnings

Main body (no LCD indications)

Displayed warning

None

Remarks

None

2-4 Troubleshooting by symptom

Symptom

Solution

Remarks

General

errors

The unit does not power on.

(1) Check the power cord

connection.

(2) Check the connection between

the SPCNT board (J PSU1) and

power supply unit.

(3) Replace the power supply unit.

Nothing is displayed.

(1) Check the connection

between the Operation panel

unit and SPCNT board

(J PANEL1).

(2) Replace the SCANNER

unit.

(3) Replace the SPCNT board.

Part of the Viewer does not

display anything.

(1)If the test mode can be

used, check for faulty dot in

Viewer

(2) Check the connection

between the Operation panel

unit and SPCNT board

(J PNL1).

(3) Replace the SCANNER

UNIT.

(4) Replace the SPCNT board

ass’y.

The keys do not work.

(1) Check the connection

between the SCANNER UNIT

and SPCNT board (J PNL1).

(2) Replace the SCANNER

UNIT.

(3) Replace the SPCNT board.

1 - 11

Symptom

Solution

Remarks

The paper is not feed

Printing properly.

problems (The Paper feed motor does

1) Check the connection from

the sheet feed unit to the

SPCNT board assy (J PM1).

(2) Replace the sheet feed unit.

(3) Replace the SPCNT board

ass’y.

not run.)

The paper is not picked up

from the auto sheet feeder.

(1) Check the foreign matter in

the paper feed section.

(2) Check the connection

SHEET FEED UNIT to the

SPCNT board ass’y (J PM1).

(3) Replace the SHEET FEED

UNIT.

(4) Replace SPCNT board

ass’y.

The carriage motor does not

run.

(1) Check the connection from

the SHEET FEED unit to the

SPCNT board ass’y (J PM1).

(2) Replace the SHEET FEED

unit.

(3) Replace the SPCNT board

ass’y.

Carriage error

(1) Check if grease adheres to

the carriage encoder film.

(2) Using lint-free paper

impregnated with alcohol,

wipe the carriage encoder film

with care so as not to scratch

the film.

(The carriage comes into

contact with the push-on

plates at the left and right

sides, resulting in noise.)

(3) If a lot of grease adheres to

the carriage, replace the

carriage board because grease

might be spread to the sensor

on the carriage board.

(4) Replace the carriage

encoder film.

1 - 12

Symptom

Solution

Remarks

Printing

Quality

Error

• The printer does not at all.

• Printing stops midway.

• Certain colors are not

printed.

(1) Remove the printhead and

re-install it.

(2) Carry out noz z le cleaning

on the printhead five times

with the cleaning operation,

than visually cheek the test

print for non-discharge of ink

from noz z l.e(Fig. 1-2)

(3) Remove and reinstall the

printhead.

(4) Replace the appropriate

ink tank.

(5) Replace the printhead.

(6) Replace the SPCNT board

ass’y.

(7) Replace the purge unit.

Blotches appear

Blank ink appear

(1) Remove and reinstall the

printhead.

(2) Carry out noz z le cleaning

on the printhead five times

with the cleaning operation,

than visually cheek the test

print for non-discharge of ink

from noz z le.F(ig. 1-2)

(3) Perform print head

refreshing, and print out

Noz z le check pattern.

Visually check the test print

for non-discharge of ink from

noz z le.F(ig. 1-2)

(4) Replace the appropriate

ink tank.

(5) Replace the printhead.

(6) Check the connection of

the carriage ribbon cable and

the SPCNT board.

(J HD1, J HD2)

(7) Replace the carriage unit.

(8) Replace the SPCNT board.

(9) Replace the purge unit.

1 - 13

Symptom

Solution

Remarks

The

Nothing is printed.

(1) Check the connection

between the contact sensor

and SPCNT board (J CCD1).

(2) Replace the SCANNER

unit.

Scanning

Image

Abnormal

(3) Replace the SPCNT board

ass’y.

The image has vertical

stripes.

(1) Clean the Document glass.

(2) Check the connection

between the contact sensor

and SPCNT board (J CCD1).

(3) Replace the SCANNER

unit.

(4) Replace the SPCNT board

ass’y.

The halftone image contains

black dots.

(1) Clean the Document glass.

(2) Check the connection

between the SCANNER unit

and SPCNT board (J CCD1).

(3) Replace the SCANNER

unit.

(4) Replace the SPCNT board

ass’y.

Faulty

CD-R

(230V

only)

The CD-R Tray is not

recognized.

(1) Remove the CD-R Tray,

and place the CD-R Tray

again.

(2) Check the connection

between the CARRIAGE

UNIT and SPCNT board

ASS’Y (J HD1, J HD2).

(3) Replace the CARRIAGE

UNIT.

(4) Replace the SPCNT

BOARD ASS’Y.

Other

(As-received failure)

The display appers in

English.

Select the settings of

[ # 8CLEAR] -[ ALL] and

[ # 5TYPE] (Type setting) in

Service Mode, and turn the

power OFF/ON with the

power button (Software

Power: OFF/ON).

1 - 14

Missing dots

Unstable printing

Splashed dots

Figure1-2 Defective Pattern (Sample)

1 - 15

3. REPAIR

3-1 Notes on Service Part Replacement (and Disassembling / Reassembling)

Adjustment / settings

Operation check

Service part

Notes on replacement* 1

- Before removal of the

SPCNT board ass'y, remove

the power cord, and allow for

approx. 1 minute (for

After replacement:

1.Clear ALL * 2

(Initializ e the EEPROM.)

2.TYPE setting * 2

- EEPROM information

- Service test print

-Copy

SPCNT BOARD ASS’Y

(HY7-3223)

discharge of capacitor's

accumulated charges), to

prevent damages to the

SPCNT board ass'y.

- Before replacement, check

the waste ink amount (by

service test print or EEPROM

information print).

- Printing via parallel or

USB connection

- Direct printing from a

digital camera

Power SW OFF/ON

3. Reset the waste ink counter.

4. Service data setting

5. CD-R sensor calibration

[ See 3-6 Test mode 3-6-5 CD-R

Calibration]

[ See 3-6. Service SW, for details

of 1 to 4]

6. Perform the print head

alignment in the user mode.

After replacement:

- EEPROM information

INK ABSOBER

(HY7-2885/2886/2887/

2888/2889/2890/2891/

2953)

1. Reset the waste ink counter.

[ See 3.3. Adjustment / Settings,

3-3-8 Waste ink counter setting]

Apply grease to the sliding

portions.

[ See 3-3. Adjustment /

Settings, 3-3-7 Grease

application.]

1. CD-R sensor calibration

[ See 3-6-5. CD-R Calibration]

-Service test print (Confirm

CD-R and automatic print

head alignment sensor

correction.)

CARRIAGE UNIT

(HY7-2862)

2. Perform the print head

alignment in the user mode.

-The red screws securing the

paper feed motor are allowed

to be loosened. (DO NOT

loosen any other red screws.)

1. Adjust the paper feed motor.

[ See 3-3. Adjustment / Settings,

3-3-1 Paper feed motor

adjustment.]

PAPER FEED MOTOR

(HY7-2912)

1 - 16

Service part

Notes on replacement* 1

Adjustment / settings* 2

Operation check

After replacement:

-Grease application to the

sliding portions

[ See 3-3. Adjustment /

Settings, 3-3-7 Grease

application.]

LIFT CAM SHAFT

(HY7-2902)

-Service test print

1. LIFT CAM SHAFT phase

adjustment

See 3-3. Adjustment / Settings,

3-3-3 LIFT CAM SHAFT.]

-Service test print

After replacement:

1. Perform the print head

alignment in the user mode.

TIMING SLIT STRIP

FILM

(HY7-2863)

-Upon contact with the film,

wipe the film with ethanol.

- Confirm no grease is on the

film. (Wipe off any grease

thoroughly with ethanol.)

- Do not bend the film

TIMING SLIT DISK

FILM

(HY7-3083)

-Service test print

After replacement:

1. Perform the print head

alignment in the user mode.

PRINT HEAD

(QY6-0049)

Align the left side of the tray

with the T-part’ angle of

Solenoid Cam Gear to insert

(after removing the tray, the

angle returns to almost

PAPER EXIT TRAY

ASS’Y

(HY7-3220)

vertical by the force exerted

by the spring). Then pull the

tray open a little (approx. 30 –

60 degrees) and move it

toward the left side to insert

the other side of the shaft (see

the photo in Figure 1-7).

Align the two claws of the

bottom frame with the claws

of the left cover (see the photo

in Figure 1-8).

LEFT COVER

(HY7-3219)

Align the three claws of the

bottom frame with the claws

of the right cover (see the

photo in Figure 1-9).

RIGHT COVER

(HY7-3221)

* 1: General notes:

- Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly.

[ See 3-2. Special Notes on Repair Servicing, 3-3-1 Flexible cable and harness wiring, connection, for details.]

- Do not drop the ferrite core, which may cause damage.

- Protect electrical parts from damage due to static electricity.

- Before removing a unit, after removing the power cord, allow the printer to sit for approx. 1 minute (for capacitor discharging

to protect the logic board ass'y from damages).

- Do not touch the timing slit strip film and timing slit disk film. No grease or abrasion is allowed.

- Protect the units from soiled with ink.

- Protect the housing from scratches.

- Exercise caution with the red screws, as follows:

i. The red screws of the paper feed motor may be loosened only at replacement of the paper feed motor unit (DO NOT

loosen them in other cases).

ii. DO NOT loosen the red screws on both sides of the main chassis, securing the carriage shaft positioning (they are not

adjustable in servicing).

* 2: When SPCNT BOARD ASS’Y is replaced, be sure to select the settings of [ # 8CLEAR] -[ ALL] and [ # 5TYPE] in Service Mode,

and turn the power OFF/ON with the Power button (Software Power: OFF/ON). DO NOT turn the power OFF/ON by removing

and inserting the power code (Hardware Power: OFF/ON). In this case, data may not be written correctly.

1 - 17

To attach the PAPER EXIT TRAY

UNIT, align the tray with the

T-part of the Solenoid Cam Gear

to insert. Then pull the tray open

a little and move it toward the left

side to insert the other side of the

shaft.

Figure1-3 Solenoid Cam Gear

The following photos show the left and the right cover claws. Align them for assembling.

Figure1-4 LEFT COVER

Figure1-5 RIGHT COVER

1 - 18

3-2 Special Notes on Repair Servicing

3-2-1 Flexible cable and harness wiring, connection

Be careful of wiring of the flexible cables and harness. Improper wiring or connection may cause

breakage of a line, leading to ignition or emission of smoke.

(1)

(2)

(4)

(3)

Figure 1-6 Flexible cable and harness wiring, connection

(1) IRDA board wiring

IRDA board

Figure 1-7 Cable Guide wiring

1 - 19

(2) SPCNT BOARD ASS’Y wiring

SPCNT BOARD (J PSU1) -

POWER SUPPLY UNIT

SPCNT BOARD (J LCD1)-

SCANNER UNIT

SPCNT BOARD (J HD1/J HD2) -

CARRIAGE UNIT

SPCNT BOARD

(JPNL1) -

SCANNER UNIT

SPCNT BOARD(J IRD1)

IRDA BOARD ASS’Y

SPCNT BOARD

(J LMP1)-

SPCNT BOARD (J SOL1) -

SOLENOID

SCANNER UNIT

SPCNT BOARD

(J FBM1)-

SCANNER UNIT

SPCNT BOARD

(J EXT1) -

RELEY BOARD ASS’Y

SPCNT BOARD (J CDR1)-

Memory card BOARD

SCNT BOARD

(J FAU1) -

FAU

SPCNT BOARD (JDSC1) -

Memory card BOARD

SPCNT BOARD

(J PM1) -

CARRIAGE/

LF/AP/PAPER FEED

MOTOR

SPCNT BOARD

(J VLV1) -

SPCNT BOARD

(J INK1) -

SPCNT BOARD

(J MC1) -

PURGE UNIT

PLATEN UNIT

PURGE UNIT

Figure 1-8 SPCNT BOARD ASS’Y wiring

1 - 20

(3) RELAY BOARD ASS’Y wiring

RELAY BOARD (J SNS2) -

LF Encoder / PE Sensor

RELAY BOARD

(J SNS1) -

PF Encoder /

PF PE Encoder /

AP Encoder

SPCNT BOARD (J EXT1) -

RELAY BOARD (J REL)

Figure1-9 RELAY BOARD ASS’Y wiring

(4) POWER SUPPLY UNIT wiring

POWER SUPPLY (CN4) -

SPCNT BOARD (J PSU1)

REGULATOR -

POWER SUPPLY

(CN6)

Figure1-10 POWER SUPPLY UNIT wiring

1 - 21

3-3 Adjustment / Settings

3-3-1 PAPER FEED MOTOR Adjustment

Perform the following adjustments when the paper feed motor unit is replaced:

1) When attaching the motor, fasten the screws so that the belt is properly stretched (in the

direction indicated by the blue arrow in the figure below).

2) After replacement, be sure to perform the service test print, and confirm that no strange noise or

faulty print operation (due to dislocation of the belt or gear, or out-of-phase motor, etc.) occurs.

Red screws securing the

PAPER FEED MOTOR

Figure 1-11 PAPER FEED MOTOR Adjustment

Note:

The red screws securing the paper feed motor may be loosened only at replacement of the paper

feed motor unit. DO NOT loosen them in other cases.

3-3-2 CARRIAGE SHAFT gear adjustment

In installing a carriage shaft, the gear phase should be adjusted.

(1) Insert the metallic pin shown below to the hole in the PURGE UNIT (see the photo (a) below) (until

it reaches the end).

[ Metallic pin]

- Diameter: 2.0 mm or less, and Length: 20.0 mm or more

(Use “ CARRIAGE SHAFT L SPRING: HY7-2867” , or anunbended clip can be used in place of the

pin.)

20.0mm or more

2.0mm or less

(2) With the metallic pin inserted, turn the LIFT GEAR 2 clockwise (in the direction indicated by the

arrow in the photo (b) below) until it reaches the end. (Stop when it cannot turn farther any more.)

Under the conditions above, confirm that the ASF ARM LOCK LEVER is located upward (see Photo

(c)) and the capping section is located at the capping position (see Photo (d)).

1 - 22

LEFT GEAR 2

(a)

(b)

CARRIAGE SHAFT

(d) CAPPING

(3) Install the LEFT GEAR 1 by aligning it on the cutout of the CR SHAFT CAM R.

Align the two parts

so that both surfaces

shown at the top are

horiz ontal.

LEFT GEAR 1

Or, adjust so that the

part of the CR

SHAFT CAM

shown at the bottom

is just at the bottom.

Figure 1-12 CARRIAGE SHAFT gear adjustment

1 - 23

3-3-3 Positioning in LIFT CAM SHAFT ASS’Y adjustment

(1) Remove the PRESSURE ROLLER SPRING from the hook of the chassis, and apply it to the gash

of the LIFT CAM SHAFT ASS’Y.

PRESSURE ROLLER SPRING

LIFT CAM SHAFT ASS’Y

Figure 1-13 Positioning in LIFT CAM SHAFT ASS’Y adjustment 1

(2) Turn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the arrow “ a” in the

photo (clockwise) until it reaches the end.

(3) Turn the gear of the LIFT CAM SHAFT ASS’Y in the direction indicated by the arrow “ b” in the

photo below (counterclockwise) until it reaches the end.

Figure1-14 Positioning in LIFT CAM SHAFT ASS’Y adjustment 2

1 - 24

3-3-4 SOLENOID CAM location

(1) Install the spring so that the Short end of the spring is at the top and the Long end of the spring is at

the bottom. (The part has a protection against reverse installation.)

SOLENOID

CAM

Short

SPRING

SOLENOID

Long

Figure 1-15 SOLENOID CAM spring location

3-3-5 CARRIAGE SHAFT CLIP location

(1) Adjust the ellipse area of CARRIAGE SHAFT CLIP and the edge of TIMING SLIT STRIP FILM

Red screws

Ellipse Area of

CARRIAGE SHAFT

CLIP

Figure 1-16 CARRIAGE SHAFT CLIP location

1 - 25

3-3-6 Applying White Sheet

(1) Rib bumps are provided on the right side and the bottom side of the FAU (Film Adapter Unit)

Protective Sheet. (See the photo shown below, the directions when you open the document cover.)

Temporally attach the white sheet to a place inside the rib bumps on the right side (about 1 mm

inside or less).

(2) Attach the whole part of the white sheet, by aligning the edge of the white sheet on the line of rib

bumps on the bottom side of the FAU Protective Sheet. (See the photo shown below, one line

inner from the outmost line.)

Rib

White sheet

FAU Protective Sheet

Rib on the

right

Figure1-17 Applying white Sheet

(3) Confirm the location to apply the white sheet. For the confirmation, lift up the document cover

just a little, and look into to visually confirm that the edges of the white sheet are not placed on the

scanner top cover (molded part).

OK Example: The edges of the white sheet are not located on the scanner top cover.

White Sheet Corners

Figure1-18 Location confirmation to apply the white sheet (the rear side and the right side) (OK

example)

1 - 26

NG Example: The edges of the white sheet are located on the scanner top cover.

Figure1-19 Location confirmation to apply the white sheet (the rear side and the right side)

(NG example)

1 - 27

3-3-7 Grease application

(2)

(4)

(3)

(1)

(9)

(10)

(8)

Figure 1-20 Grease application1

1 - 28

(7)

(5)

(6)

Figure 1-21 Grease application2

Grease / oil

amount

Chassis

Part name

Chassis

Where to apply grease / oil

Grease / oil name

FLOIL KG107A

Entire surface the CARRIAGE

SLIDER contacts

CARRIAGE SHAFT sliding portion

CARRIAGE SHAFT CAM L sliding

portion

FLOIL KG107A

MOLYKOTE

HP300

CARRIAGE SHAFT CAM R sliding

portion

MOLYKOTE

HP300

LIFT CAM SHAFT sliding portion

SPRING sliding portion (4 points)

FLOIL KG107A

LIFT CAM SHAFT

CARRIAGE SHAFT

LIFT CAM

SHAFT

PRESSURE ROLLER ASS’Y sliding

portion (4 points)

CARRAGE and CARRIAGE SHAFT

sliding portion

CARRIAGE SHAFT sliding portion

(over the area more than 2/3 from the

top end of the spring)

FLOIL KG107A

CARRIAGE

SHAFT

CARRIAGE

SHAFT

SPRING L

CARRIAGE

SHAFT

CARRIAGE SHAFT

SPRING L

CARRIAGE SHAFT

SPRING R

10 CARRIAGE SHAFT sliding portion

(over the area more than 2/3 from the

top end of the spring)

FLOIL KG107A

SPRING R

Note: 1 drop = 9 to 18 mg

1 - 29

3-3-8 Waste ink counter setting

When the SPCNT board ass'y is replaced, check the amount of the waste ink capacity before the

replacement. After the replacement, register the amount of the waste ink capacity on the new

SPCNT board ass’y that has been replaced.

To check the waste ink capacity, print out the EEPROM information print.

To register the waste ink capacity, select [ 7] PIRNTER – [ 5] INK ABS CAPA in the service mode,

and input a value between 0 – 100 (%) with the numeric keys.

3-4 User data flow

[ COPY] button

[ Menu]

Special Copy

2 on 1 Copy

Borderless Copy

Image Repeat

Auto

Manual

Vertical

Horiz ontal

Sticker Copy

Small

Large

Fading Correction Copy

Maintenance/Settings

Photo Scanning Siz e

4" x 6"

5" x 7"

Maintenance

Noz z le Check

Print Head Cleaning

Head Deep Cleaning

Auto Head Align

Manual Head Align

Roller Cleaning

Bottom Plate Cleaning

Scanner Calibration

Quiet mode

Machine Setting

OFF

Extension Amount

Energy Saver Mode

Small

Large

15 minutes

1 hour

4 hour

8 hour

Prevent Rubbing

OFF

Figure 1-22 Use data flow (1/3)

1 - 30

Date Display

YYYY/MM/DD

MM/DD/YYYY

DD/MM/YYYY

USA

EUR

Memory Card Protect

Slide Show

OFF

Fast

Fine

(USA)

ENGLISH

FRANCAIS

ESPANOL

(EUROPE)

* ENGLISH

FRANCAIS

ESPANOL

Languages Selection

PORTUGUES PEUTSCH

ITALIANO

NEZ ERLANDS

SUOMI

PORTUGUES

NORSK

SVENSKA

DENSK

Auto Feed Switch

OFF

Two-Sided Copy Setting

Vertical

Horiz ontal

[ COPY] button

[ Paper/Setting] button

Paper Siz e

Letter

^USAB5

4" ×6"

5" ×7"

Credit-card-siz e

EUR

Media Type

Plain Paper

Glossy Photo Paper

High Res. Paper

Transparency

Photo Paper Pro

Photo Plus Glossy

Other Photo Paper

Quality

Normal

Fine

Fast

Preset Ratio

25% MIN

70% A4-> A5

86% A4-> B5

95% A4-> LTR

100%

115% B5-> A4

141% A5-> A4

170% 5×7-> LTR

212% 4×6-> LTR

400% MAX

Z oom (25~ 400%)

Fit-to-Page

Figure 1-23 Use data flow (2/3)

1 - 31

[ FILM]

[ Menu]

Color Negative Film

Black & White Negative

Color Positive Film

35mm Slide

Single-photo Print

Multi-photos Print

Printing All Photo

Special Photo Print

Print all Photos

Printing With Fading Correction

Maintenance/Settings

[ FILM]

[ Settings]

Paper Siz e

Media Type

Quality

Border/Borderless

[ PHOTO]

[ Menu]

Single -image Print

Multi-image Print

Special Photo Print

Sticker Print

Print All Image

Photo Index Print

DPOF Print

Maintenance/Settings

Setting 1:Basic

[ PHOTO]

[ Settings]

Paper Siz e

Media Type

Image Quality

Bordered/Borderless Settings

Date Print

Settings 2:Optimiz er

POP

Vivid Photo

Noise reduction

Face brightener

Figure 1-24 Use data flow (3/3)

1 - 32

3-5. SERVICE SWITCHES

3-5-1 Hardware Switches

There is no service hardware switch on the Circuit board.

3-5-2 Service Data Setting

Service data can be checked and changed with items on display menus. The effective

SSSWs/ parameters and their default values in this machine are shown in Service menu in

this chapter.

#1 SSSW (Service soft switch settings)

These setting items are for basic fax service functions such as error management, echo

countermeasures, and communication trouble countermeasures.

#2 MENU (MENU switch settings)

These setting items are for functions required during installation, such as NL equaliz er

and transmission levels.

#3 NUMERIC Param. (NUMERIC parameter settings)

These setting items are for inputting numeric parameters such as the various conditions

for the FAX/TEL switching function.

#4 NCU (NCU settings)

These setting items are for telephone network control functions such as the selection

signal transmission conditions and the detection conditions, for the control signals sent

from the exchange.

#5 TYPE (TYPE setting)

The type setting makes the service data conform to a specific country communications

standards. There is only one setting item in this block.

#6 GENESIS (UHQ function setting)

These setting items are for scanned image processing such as edge enhancement and error

diffusion processing.

#7 PRINTER (PRINTER function settings)

These setting items are for basic printer service functions such as the reception picture

reduction conditions. Also there is an item for resetting the printer section without

switching the power off-on.

#8 CLEAR (Data initialization mode)

Various data are initializ ed by selecting one of these setting items. There is a setting item

for checking/inputting the total number of pages printed and total number of pages

scanned by this fax.

#9 ROM (ROM management)

ROM data such as the version number and checksum are displayed.

1 - 33

3-5-3 Service Data Registration / Setting Method

Service data can be registered/set by the following operations:

Standby(Copy Mode)

(1) User data mode selection

Press the Menu key.

(2) Sevice data mode selection

Press the SCAN, COPY, and then SCAN button.

(3) Menu item selection

Select the menu item by pressing the

button.

Press the OK button.

(4) Data registration

Input the data and press the OK button.

Press the Stop/Reset button to return to standby.

Figure 1-25 Service Data Setting Method

1 - 34

3-5-4 Service Data Flowchart

Service Data

–

Bit

SW01

SW02

#1 SSSW

Error management

Not used

(Service soft switch setting)

Not used

–

SW03

SW04

Not used

–

SW05

Scan condition settings

Not used

–

SW06

SW07

SW08

SW09

Not used

Page timer settings

Not used

–

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

#+No.

Not used

Flash ROM version up

Not used

SW31 to SW50

Not used

SW50

#2 MENU

Not used

#3 NUMERIC Param.

#4 NCU

Figure 1-26 Service Data (1/4)

Caution:

The switches marked “ -” are not use.dDo not change their settings.

1 - 35

#5 TYPE

CYGNUS-P

(Type setting)

U.S.A.

EUROPE

U. K.

SWEDEN

SWISS

HONG KONG

MALAYSIA

HUNGARY

SAF

KOREA

AUSTRIA

DENMARK

NORWAY

HOLLAND

BELGIUM

AUSTRALIA

FINLAND

N. Z.

ITALY

SPAIN

PORTUGAL

IRELAND

HONG KONG

CHINA

GERMAN

FRANCE

SINGAPORE

CZECH

SLOVENIA

CANADA

JAPAN

RUSSIA

ASIA

POLAND

EUROPE2

STANDARD

Figure 1-27 Service Data (2/4)

Caution:

#5 TYPE (TYPE Setting)

For the machine type settings, select according to the products as follows:

1 - 36

#6 GENESIS (UHQ)

(Genesis function settings)

1.Bit SW

2.SLICE

3.GAMMA

#1 SSSW

#7 PRINTER

(Printer function settings)

Bit

SW01

–

Not used

SW02~05:

Reduction settings

SW06

–

Not used

SW07~20:

SW20

01: 18 (mm)

Not used

#2 NUMERIC Param

02:

03:

04:

Not used

Leading edge margin

Trailing edge margin (Black printing)

05: 5 (mm)

Item 06~30:

30:

Not used

XXX/YYY

Print counter check

#3 PRINT COUNT

Yes=(-)

No=(+)

Printer section reset function

Wasteinkcapacitycheck/entry

#4 PRINTER RESET

SUCTION

#5 INK ABS CAPA

#6 CDR ADJUST

[

0]: CDR X SET

[

1]: CDR Y SET

Figure 1-28 Service Data (3/4)

Caution: #6 GENESIS (UHQ function settings)

Tampering with this setting may cause the scanned image quality to deteriorate.

Do not change these settings.

Memo:

# 7 PRINTER (Printer function settings)

1. At # 5 INK ABS CAPA, you can check or register the capacity of waste ink ejected during the

cleaning operation. For the waste ink capacity registration, register a value between 0 – 100

(%) with the numeric keys.

The absorption amount of the waste ink absorber is set based upon the amount that the BJ

cartridge has ejected.

The settings of the waste ink capacity are stored in EEPROM of SPCNT BOARD.

When replacing the SPCNT BOARD, check the waste ink capacity before the replacement,

and register the waste ink capacity at the new SPCNT BOARD after the replacement.

2. At # 6 CDR ADJ UST (CD-R Print writing poistion adjustment), you can adjust the writing

position in X and Y directions within the following range.

+ /-0.0mm, + /-0.1mm, + /-0.2mm, + /.-40mm, + /-0.6mm, + /-0.8mm, + /-1.0mm

You can also perform this adjustment from “ CD-LabelPrint” or “ Easy-PhotoPrint” .

1 - 37

Dialling data initialization

#8 CLEAR

TEL

(Data initialization mode

User data and service data #1 to #3

initialization

USER SW

settings)

User data and service data #1 to #3 and

#6 to #7 initialization

SERVICE SW

#4 NCU setting data initialization

Data on system dump list initialization

Data on activity report initialization

Total number of pages printed/scanned

All user data, service data, activity

management data, and image data

initialization (except COUNTER)

NCU

SERVICE DATA

REPORT

COUNTER

ALL

MAIN:V0.20

040806 0000 FA00

USB :00.00

Version No. and Checksum display

#9 ROM

(ROM management)

CPU :DD-01-01-QUAD

981111 0000 FFFF

Not used

#10 CS SET

Date and time display

Date and time setting

1.DISPLAY

2.SETTING

#11 DATE / TIME

1.SERVICE & SYSTEM

2.SERVICE DATA

3.SYSTEM DUNP

SERVICE REPORT

TEST MODE

Figure 1-29 Service Data (4/4)

Caution:

If USER SW of # 8 CLEAR is selected, communication management data of user data is not

deleted.

However, if TEL or SERVICE SW is selected, the communication management data of user data is

deleted.

If ALL of # 8 CLEAR is performed, be sure to set # 5 TYPE and turn the power OFF/ON with the

Power button (Software Power: OFF/ON). DO NOT turn the power OFF/ON by removing and

inserting the power code (Hardware Power: OFF/ON). In this case, data may not be written

correctly.

Memo:

The date/time settings at # 11 DATE/TIME is equivalent to the settings at [ FAX SETTINGS] –

[ USER SETTINGS] – [ DATE&TIME] . Neither has priority.

1 - 38

3-5-5 Explanation of service data

a) SSSW (Service Soft Switch settings)

The items registered and set by each of these switches comprise 8-bit switches. The figure below shows

which numbers are assigned to which bits. Each bit has a value of either 0 or 1.

Bit 2 Bit 1

Bit 7 Bit 6 Bit 5 Bit 4 Bit 3

Bit 0

SW01

0 0 0 0 0 0 0 0

Figure 1-30 Bit Switch Display

See the chart in the service data shown in this Chapter, 5.2.3 Service data setting to see effective

bits and their default values. The meanings (functions) of the bits are not described in this manual

except the new switches added to this model. See the G3 Facsimile Service Data Handbook

(supplied separately) for details of the switches.

Below are examples showing how to read bit switch tables.

Indicates that the

setting is "0".

Indicates that the

setting is "1".

Figures in boldface

are default settings.

Function

Bit

Service error code

Error dump list

Not used

Output

Not Output

Not used

##300 series service error code

Not used

Output

Not Output

Figure 1-31 How to Read Bit Switch Tables

1 - 39

3-5-6 New SSSWs/parameters added to this model

#1 SSSW (service soft switch setting)

SW01 (service soft switch 01: error management)

Bit

Function

Service error code

Error dump list

Not used

Output

Not output

Not used

4 (New)

# # 300 series service error code

Not used

Output

Not output

Not used

[Bit 4]

Even when Bit0 is set to " Not output" , you can select whether or not to output # # 300 series Service

Error Codes, caused by hardware malfunction.

When " Output" is selected, # # 300 series SiecrevError Codes are displayed and in reports.

When " Not Output" is selected, no Service Error Codes are displayed.

SW29 Flash ROM version up

Bit

Function

Not used

1 (New)

Flash ROM version up

Not used

YES

Not used

[Bit 1]

If YES is selected, the version of Update flash ROM can be upgraded.

1 - 40

#7 PRINTER (printer function settings)

2. NUMERIC PARAM.

No.

Function

Selecting range

Default setting

Trailing edge margin

0 ~ 9999

5 ( 5 mm)

[Parameter 05]

Sets the print image trailing edge margin.

5. INK ABS CAPA

This switch allows the waste ink capacity stored in the PCNT board to be checked or entered.

[SUCTION]

At # 5 INK ABS CAPA, you can check or registerthe capacity of waste ink ejected during the

cleaning operation. For the waste ink capacity registration, register a value between 0 – 100

(%) with the numeric keys.

The absorption amount of the waste ink absorber is set based upon the amount that the BJ

cartridge has ejected.

The settings of the waste ink capacity are stored in EEPROM of SPCNT BOARD.

When replacing the SPCNT BOARD, check the waste ink capacity before the replacement, and

6.CDR ADJUST

At # 6 CDR ADJ UST (CD-R Print writing posiotin adjustment), you can adjust the writing

position in X and Y directions within the following range.

+ /-0.0mm, + /-0.1mm, + /-0.2mm, + /.-40mm, + /-0.6mm, + /-0.8mm, + /-1.0mm

You can also perform this adjustment from “ CD-LabelPrint” or “ Easy-PhotoPrint” .

1 - 41

3-5-7 SSSW Default Setting

TYPE

U.S.A.

EUROPE

U.K.

SWEDEN

SWISS

AUSTRIA

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00000000

10000000

00000000

10010000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

01000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001001

00000000

1 - 42

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

U.S.A.

EUROPE

00000000

U.K.

SWEDEN

00000000

SWISS

AUSTRIA

00000000

#2 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

25 Hz

1 - 43

TYPE

DENMARK

NORWAY

HOLLAND

BELGIUM AUSTRALIA FINLAND

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010001

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

1 - 44

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

DENMARK

NORWAY

HOLLAND

BELGIUM AUSTRALIA FINLAND

00000000

#2 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

25 Hz

1 - 45

TYPE

N.Z

ITALY

SPAIN

PORTUGAL IRELAND HONG KONG

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

10000000

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001001

00000000

00010000

00000000

10000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

1 - 46

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

N.Z

ITALY

SPAIN

PORTUGAL IRELAND HONG KONG

00000000

#2 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

25 Hz

1 - 47

TYPE

MALAYSIA HUNGARY

SAF

KOREA

CHINA

GERMAN

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

00000001

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

00000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00001101

00010000

00000000

1 - 48

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

MALAYSIA HUNGARY

SAF

KOREA

CHINA

GERMAN

00000000

#2 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

25 Hz

1 - 49

TYPE

FRANCE SINGAPORE

CZ ECH

SLOVENIA

CANADA

J APAN

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00010000

00000000

00000010

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001001

00000000

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

10000000

00000000

10010000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

01000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

1 - 50

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

FRANCE SINGAPORE

CZ ECH

SLOVENIA

CANADA

J APAN

00000000

00000001

00000000

#1 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

50 Hz

25 Hz

1 - 51

TYPE

RUSSIA

ASIA

POLAND

EUROPE2 STANDARD

#1 SSSW

SW01

SW02

SW03

SW04

SW05

SW06

SW07

SW08

SW09

SW10

SW11

SW12

SW13

SW14

SW15

SW16

SW17

SW18

SW19

SW20

SW21

SW22

SW23

SW24

SW25

SW26

SW27

SW28

SW29

SW30

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

00010000

00000000

10000000

00000000

10000000

00000000

00000010

00000000

00000011

00000000

10000000

00000000

00001000

00000000

1 - 52

TYPE

SW31

SW32

SW33

SW34

SW35

SW36

SW37

SW38

SW39

SW40

SW41

SW42

SW43

SW44

SW45

SW46

SW47

SW48

SW49

SW50

RUSSIA

ASIA

POLAND

EUROPE2 STANDARD

00000000

#1 MENU

05:

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

OFF

DIAL

06:

07:

08:

3429

33.6

3429

33.6

3429

33.6

3429

33.6

3429

33.6

09:

10:

25 Hz

1 - 53

TYPE

U.S.A.

EUROPE

U.K.

SWEDEN

SWISS

AUSTRIA

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

11:

12:

13:

1300

14:

15:

120

16:

17:

100

18:

19:

200

100

400

100

400

100

400

100

400

100

400

100

20:

22:

200

400

23:

24:

25:

26:

27:

1 - 54

TYPE

DENMARK

NORWAY

HOLLAND

BELGIUM AUSTRALIA FINLAND

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

11:

12:

13:

1300

14:

15:

120

16:

17:

100

18:

19:

400

100

400

100

400

100

400

100

400

100

400

100

20:

22:

400

23:

24:

25:

26:

27:

1 - 55

TYPE

N.Z

ITALY

SPAIN

PORTUGAL IRELAND HONG KONG

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

11:

12:

13:

1300

14:

15:

120

16:

17:

100

18:

19:

400

100

400

100

400

100

400

100

400

100

400

100

20:

22:

400

23:

24:

25:

26:

27:

1 - 56

TYPE

MALAYSIA HUNGARY

SAF

KOREA

CHINA

GERMAN

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3500

5500

3500

5500

3500

5500

3500

4300

3500

9000

3500

11:

12:

13:

1300

1200

1300

14:

15:

120

16:

17:

100

18:

19:

400

100

400

100

400

100

400

100

400

100

400

100

20:

22:

400

23:

24:

25:

26:

27:

1 - 57

TYPE

FRANCE SINGAPORE

CZ ECH

SLOVENIA

CANADA

J APAN

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3800

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

11:

12:

13:

1300

14:

15:

120

16:

17:

100

18:

19:

400

100

400

100

400

100

400

100

200

100

200

100

20:

22:

400

200

23:

24:

25:

26:

27:

1 - 58

TYPE

RUSSIA

ASIA

POLAND

EUROPE2 STANDARD

NUMERIC

Param

01:

02:

03:

04:

05:

06:

07:

350

08:

09:

10:

5500

3500

5500

3500

5500

3500

5500

3500

5500

3500

11:

12:

13:

1300

14:

15:

120

16:

17:

100

18:

19:

400

100

400

100

400

100

400

100

400

100

20:

22:

400

23:

24:

25:

26:

27:

1 - 59

3-6 Test Mode / Factory Mode

This machine is equipped with the test mode to check operations of various functions listed below. To

enter into the test mode, select TEST MODE in the menu items of the service data and press the OK button.

To enter into the FACTORY MODE, press the Menu button after entering into the TEST MODE.

To end the TEST MODE and the FACTORY MODE, press the Stop/Reset button. Then turn the power

OFF/ON with the power button.

3-6-1 Test Mode/FACTORY Mode Overview

Test mode and FACTORY Mode can be executed by following the menu items from the display.

a) PRINT EEPROM (Test mode)

Can confirm EEPROM information in the printer. Select [ 3] PRINTER - [ 4] EEPROM from the

test mode menu, and press the OK button. For the details, please refer to [ 3-8 Confirmation/3-8-6

EEPROM information print] .

b) CD-R calibration (Test mode)

Compensates for label recognition in printing a CD-R label.

c) PANEL (FACTORY MODE)

Tests the functions of operation panel.

d) PRINTER SHUKKEN (FACTORY MODE)

Prints test patterns within the print area.

e) IRDA Test (FACTORY MODE)

Tests the functions of IRDA test.

1 - 60

3-6-2 Test mode menu

TEST MODE

[Menu] button

FACTORY MODE

[Menu] button

*[1] SYSTEM TEST

[1] ROM SUM / CPU SUM

[2] SD RAM

"*" indicates that these

are not used in the field.

*[2] SCANNER

[3] PRINTER

[2] ADF READ

[3] BOOK READ

[4] SHADING TEST

[6] ENDURANCE

*[1] SHUKKEN PATTERN 1

*[2] SHUKKEN PATTERN 2

*[3] CD-R CHECK PATTERN

*[4] EEPROM

*[5] ENDURANCE

[6] CD-R CALIBRATION

*[4] MODEM

*[7] SENSOR

[1] RELAY

[2] TONAL

[3] DTMF

[4] G3 FAX

[1] DS

[2] DES

[3] TRAY

[4] VALUE

[5] CD-R TRAY

[6] MAIN CAM

[7] PE

[8] U-TURN CAM

[9] ASF CAM

*[8] ETC

[1] INTERFACE

[4] EEPROM CLEAR

[1] INK COUNT

[2] PURGE FLAG

Figure 1-32 Test Mode

1 - 61

3-6-3 Factory mode menu

FACTORY MODE

"*" indicates that these

are not used in the field.

[1] PANEL

[2] PRINTER

SHUKKEN

*PURGE

*CD-R

*[3] CCD SELF CHECK

*[4] SCAN

*[5] FILM SCAN

*[6] G3 TX

[7] IRDA

*[8] CR GEAR ADJUST

*[9] CD-R (MANUAL)

Figure 1-33 Factory Mode

1 - 62

3-6-4 Operation Panel Tests

If you select test menu in the FACTORY mode, [ 1] PANLEis displayed. To select the test menu, press

the OK button. In this test, check that the display, LED lamps, and keys on the control panel are operating

correctly.

(a) Display test

When the Color Start key is pressed from the Panel menu, patterns in black or in color appear in

LCD Viewer. Check whether each patterns is displayed correctly in the LCD Viewer.

(b) LED lamp test

The LED lamp test is selected by pressing the Color Start key after the display test.

When the Color Start key is pressed, all the lamps on the control panel light. Check for any LED that

does not light during the test.

The Operation key test is selected by pressing the Color Start key after the LED lamp test.

In this test, you press the key corresponding to the displayed character to put it out. The table giving

the correspondence between the characters and the keys is below.

Character Operation key Character Operation key

COPY button

SCAN button

FILM button

PHOTO button

Two-Sided button

W ON/OFF

Trimming

under

Right

OK button

Left button

Color button

Black button

Settings

Upper button

Stop/Reset button

1 - 63

3-6-5 PRINT TEST

Select SHUKKEN of the PRINTER test from the FACTORY MODE menu to print out the print pattern.

The following items can be checked in the print pattern.

< EEPROM information contents>

On the service test print (sample below), confirm the EEPROM information as shown below. (The

information is given in the upper portion of the printout.)

Destination (model name)

ROM Version

USB serial number

Reserve for factory use

Ink absorber waste ink amount(%)

CDR sensor correction value

xxxx

Vx.xx

USB(xxxxxx)

FA=xxxxxx

D= xxx.x

CDR(xxxxxx,xxxxxx)

< Print check items>

On the service test print (sample below), confirm the following items:

Check 1 noz z le check pattern: Inkshall be ejected from all noz z les

Check 2 top of form accuracy: The line shall not extend off the paper.

Check 3 vertical straight lines: The line shall not be broken.

Check 4 halftone: There shall be no remarkable streaks or unevenness.

1 - 64

< Service test print sample>

Check 2 Top of from accuracy

Check 4 Halftone

Check 1

Noz z le check pattern

Check 3

Straight line

Figure 1-34 Service test print

1 - 65

3-6-6 CD-R Calibration

When SPCNT board ass’y, CD-R tray, or a unit or a part of printer (such as Carriage unit, Pump unit)

is replaced, perform the CD-R calibration as follows (registration of CDR sensor compensation value

data).

1. Place A4 plain paper on the Auto Sheet Feeder.

2. From the TEST MODE menu, perform [ 3] PRINTER - [ 6] CD-R CALIBRATION to print out a

blank paper.

3. From the TEST MODE menu, perform [ 3] PRINTER- [ 4] EEPROM to print out the information

and check the CDRS (XXX) item. If a numeric value appears, it means OK. If (000) appears, it

means NG. (Refer to 3-7-7 EEPROM Information Print.)

If it is NG, repeat the procedure of 1. to 3. shown above, or replace the unit.

3-6-7 IRDA TEST

Press the Menu button and select the FACTORY Test from the Test Mode menu.

From the FACTORY Test mode, press the right cursor button or the left cursor button to select [ 7]

IRDA. In this test, it is confirmed whether an infrared data communication from a cellular phone is

performed correctly. Perform the infrared data communication and check that “ TEST OK” is

displayed on LCD. Data received in this test is not output.

3-7 Upgrading the version of SPCNT flash ROM

To upgrade the version of flash ROM, always down load via USB interface.

< Flash ROM upgrading file>

The flash ROM upgrading file will be distributed in SSIS at the timing of upgrading the version.

< Upgrading Procedure>

The detailed upgrading procedure will be introduced by a Service Information bulletin when the

version is upgraded.

[ Prerequisite (reference)]

- Printer to Personal Computer:

Connect via USB cable. (Connect only one printer to the computer.)

- Environment to be used, OS:

Windows 2000/XP

- Printer driver:

Should be installed in advance.

- Main Unit Mode when down loading the upgrading file:

Set “ 1” at [ # 1 SSSW] -[ SW29] -[ Bit 1] of the service data for the flash ROM upgrading

mode.

1 - 66

3-8 Verification Items

3-8-1 EEPROM information print

< How to read EEPROM information print>

[ Print sample]

MP770

V0.20 IF(USB1= 1 1284= 0) D= 004.5 ST= 2012/12/12-00:30

ER(ER0= 1612 ER1= 1602) LPT= 2012/12/13-02:16

PC(M= 000 R= 000 T= 003 D= 004 C= 002)

CLT(BK= 2012/12/13-02:22 CL= 2012/12/13-02:22)

CH= 00001 CT(BK1= 040 BK2= 000 C= 109 M= 012 Y= 113) IS(BK1= 0 BK2= 2 C= 0 M= 2 Y= 0

P_ ON(S= 00014) A_ REG= 1 M_ REG= 0

UR(A(BKoe)= 000 B(Coe)= 000 C(Moe)= 000 D(SCoe)= 000 E(SMoe)= 000 F(PBKoe)= 000

G(BKbi)= + 02 H(CLbi)= 000 I(BK-CL)= -01 J (SCLbi)= 000 K(C-SC)= 000 L(M-SM)= 000)

WP= 0117 CDIN(LG= 000 PB= 000) MSD(000)

PAGE(All= 00075 PP= 00075 HR+ MP= 00000 PR+ SP+ SG= 00000 GP= 00000 PC= 00000 EV= 00000)

UCPAGE(All= 00051 PP= 00051 HR+ MP= 00000 PR+ SP+ SG= 00000 GP= 00000 PC= 00000

EV= 00000)

BPPAGE(All= 00107 BSGP= 00000 PC= 00000)

CDPAGE(All= 00000) EDGE= 00000 L= 00000 CDR= 00000

CDRP= (-00144,+ 00295) CDRS= (028)

Head TempBK= 36.0 Head TempC= 32.0 Env Temp= 30.0 FF(FF FF FF)

HDEEPROM

V0001

SN= 0318-A43D

LN(00000 00000 00001 00003 00001 00000 00000)

ID= 04

IL= (BK= 000 C= + 01 M= 000 Y= 000 C2= 000 M2= 000 PBK= 000)

Printed items:

1. Model name 2. ROM version 3. Connected I/F (USB1/1284) 4. Waste ink amount 5. Installation date

6. Operator call/service call error record 7. Last printing time

8. Purging count (manual/deep cleaning/timer/dot count/ink tank or print head replacement)

9. Cleaning time (BK/CL)

10. Print head replacement count 11. Ink tank replacement count (pigment BK/dye BK/C/M/Y) 12. Ink

status (pigment BK/dye BK/C/M/Y)

13. Power-on count (soft) 14. Automatic print head alignment by user 15. Manual print head alignment

by user

16. User print head alignment values

(Bkoe/Coe/Moe/SCoe/SMoe/PBKoe/BKbi/CLbi/BK-PCBK/SCLbi/C-SC/M-SM)

17. Wiping count 18. Camera Direct Print-supported device connection record 19. Longest period

where printing stops

20. ASF feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo Paper Pro &

Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, Postcard, Envelope)

21. U-turn cassette feed pages (total, plain paper, High Resolution Paper & Matte Photo Paper, Photo

Paper Pro & Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard,

envelope)

1 - 67

22. Auto duplex print pages (total, Photo Paper Plus Double Sided, postcard)

23. Camera Direct print pages (total) 24. Borderless print pages 25. L & 4x6 print pages

26. Number of CD-Rs printed

27. CD-R print position adjustment 28. CD-R sensor correction value

29. Print head temperature (BK/CL) 30. Inside temperature 31. Line inspection information

HDEEPROM

32. Version

33. Serial number

34. Lot number

35. Print head ID

36. Ink ejection level (BK/C/M/Y/C2/M2/PBK)

1 - 68

4. Cleaning Your Machine

This section describes the necessary cleaning procedures for your machine.

4-1 CAUTION

• Be sure to turn OFF the power and disconnectthe power cord before cleaning the machine.

• If you turn OFF the machine, all the documents stored in memory are deleted. Print all the necessary

documents stored in memory before turning OFF the machine.

• Do not use tissue paper, paper towels, or similar materials for cleaning; they can stick to the

components or generate static charges. Use a soft cloth to avoid scratching the components.

• Never use volatile liquids such asthinners, benz ene, acetone, or any other chemical cleaner to clean

the machine; these can damage the machine's components.

4-2 Cleaning The Exterior

Wipe the machine’s exterior with a clean, soft, lint-free damp cloth.

4-3 Cleaning the Scan area

Wipe the Platen Glass (A) and the inner side of the Document Cover (white area) (B) with a clean,

soft, lint-free cloth moistened with water. Then wipe with a clean, soft, dry, lint-free cloth making

sure not to leave any residue, especially on the Platen Glass. If you have trouble getting the

scanning area clean, wipe with diluted mild detergent (for dish washing).

(A) (B)

Figure 1-35 Cleaning the Scan area

1 - 69

4-4. Cleaning The Interior

Regularly clean the interior of the machine to avoid deterioration in print quality due to parts being

dirtied by ink or paper dust.

Figure 1-36 Cleaning The Interior

4-5 Cleaning the paper feed roller

Follow this procedure:

1. Connect the power cord, and power on the machine.

2. Remove any paper from the Auto Sheet Feeder and Cassette.

3. Select the paper source with [ Feed Switch] .

4. Press [ Menu] repeatedly until < MaintenancSee/ttings> appears, then press [ OK] twice.

5. Use [ Right cursor ] or [ Leftrscour ] to select < Roller Cleaning> .

6. Press [ OK] .

The machine starts cleaning the roller.

7. When cleaning has finished, repeat steps 3 to 6 for a total of two times.

8. Load A4- or letter-siz e plain paper in the Auto Sheet Feeder or Cassette and repeat steps 3 to 5 an

additional three times.

1 - 70

4-6 Cleaning The Bottom Plate

Follow this procedure:

1. Power on then connect the power cord.

2. Remove any paper from the Auto Sheet Feeder.

3. Prepare a sheet of A4 or Letter siz e plain paper. Fold it in half along the long edge. Unfold the paper,

then load it in the paper support with the outside edge of the fold facing down.

4. Press [ Menu] repeatedly until < MaintenancSee/ttings> appears, then press [ OK] twice.

5. Use [ Right cursor ] or [ Leftrscour ] to select < Bottom Cleaning> .

6. Press [ OK] .

The paper is fed and output.

MEMO:

If this component is still dirty after performing the operation described above, use a clean cotton

bud to remove ink stain, paper powder, and dust around the platen (A).

Figure 1-37 Cleaning the Platen

1 - 71

5. TRANSPORTATION

This section describes the procedures for transporting the printer for returning after repair, etc.

(1) Keep the print head and ink tanks installed in the carriage. [ See NOTE (1) on the next page.]

(2) Turn off the printer to securely lock the carriage in the home position. (When the printer is turned

off, the carriage is automatically locked in place.) [ See NOTE (2) on the next page.]

(3) To further secure the carriage to prevent movement from the home position during transportation,

make and use a fixing tool in the following procedures:

(a). Fold an A4-siz ed paper 5 times, and wrap it twice with tape, as shown in Figure A below (to

prevent the fixing tool from caught into the inside of the printer).

(b). Insert the fixing tool between the carriage and the middle flame unit, and securely fix it with

tape, as shown in Figures B and C below.

Note: The tape should be similar to the polyester tape used at shipment, which will not easily be torn or

removed, or leave adhesive on the unit when removed.

Leave a sufficient length of tape to fix the tool so that the tape end is easily seen even when the

access cover is closed, so that the user will remove the tool from the returned printer without fail.

Description of a small piece of paper (example):

Before the machine is powered on, remove this tape and the stuff at the end of the tape (the fixing

tool on the cartridge).

A small piece

of paper

Figure 1-38 How to fix the Carriage

1 - 72

Caution:

(1) If the print head is removed from the printer and left alone by itself, ink (especially the pigment black

ink) is likely to dry. For this reason, keep the print head installed in the printer even during transportation.

(2) Securely lock the carriage in the home position, to prevent the carriage from moving and applying stress

to the carriage flexible cable, or causing ink leakage, during transportation.

1 - 73

Part 2

Technical Reference

1. NEW TECHNOLOGIES

(1) Dye black ink adoption

In addition to the pigment black ink, dye black ink is adopted in this machine, so that special paper can be

printed in black ink. (For printing plain paper, the pigment black ink is used.)

(2) Automatic Print Head Position Alignment

In this machine, the print head position can be aligned automatically by operating the buttons on the

operation panel and operating from the driver utility.

This is the function to detect the reflection density at the print head position alignment sensor (the same

sensor as the CD-R position detection sensor) and appropriately set the print head position alignment by

scanning the print pattern shown below.

The folloings are detected during the automatic print head position alignment. If an error is detected,

<AUTO HEAD ALIGN ERROR> (LCD message) is displayed.

1) Detecting Paper Size

- Detecting Paper Width (an error is detected if the paper width is too short.)

- Detecting Paper Length (an error is detected if the length is shorter than A4/LTR.)

2) Detecting Print Failure due to no ink ejected

- Detecting Ink Ejecting Status (an error is detected if no ink is ejected.)

Plain Paper A4/LTR

Pattern for detecting the ink ejecting status

Pattern for detecting the

paper width

Feed direction

Figure 2-1 Print Pattern for the Automatic Print Head Position Alignment

2 - 1

1) Although the paper size is correct (A4/LTR) and the print head position alignment

pattern is printed correctly, an error of the automatic print head position alignment

failure occurs.

[Solution] Set “Align heads manually” to valid at the driver utility special settings,

and perform the print head position alignment manually.

(3) Automatic duplex printing

This function can be used only when the paper size is set to <A4> or <LTR>.

1) The printing surface of paper is dirty. (Cause: Due to accumulated ink mist.)

The phenomena will be the following two types.

a) A vertical line is printed incorrectly (stain on the platen rib).

[Solution] Clean the interior of the main unit.

b) A holizontal stain is printed around 10 mm from the top edge of paper (back side)

(stain in the interior of the double side unit).

[Solution] Replace the ASF unit.

(4) Making Multiple Copies of an Entire Document (Collation)

When making multiple copies of a documet with more than one page, you have them delivered in sorted

sets.

(Example): To copy three sets of a 3-page document (Page a, b, c in order) with the electronic sort.

The copied paper is delivered in order of (c, b, a), (c, b, a), (c, b, a).

2 - 2

2. CLEANING MODE AND AMOUNT OF INK PURGED

To prevent printing problems due to bubbles, dust, or ink clogging, print head cleaning is performed

before the start of printing, except in the following cases:

- Cleaning on arrival: Performed when the access cover is closed.

- Cleaning by dot count: Performed after ejection of paper (or after printing on the back side of paper

when auto duplex printing is performed).

- Manual cleaning / deep cleaning: Performed manually.

*Black: Pigment-based black Color: Dye-based black, cyan, magenta, yellow

Condition

Details

Amount of ink

used(g)

Est. required time

(sec)

First and second cleaning after shipped from

the plant.

0.45(BK)

1.50(Color)

On arrival of the printer

(All in sequence)

When the specified number of dots are printed

since the previous Black/Color cleaning. (Cyan

and magenta dots are counted by large and small

nozzles separately.)

0.14(BK)

0.50(Color)

30(BK)

35(Color)

Dot count cleaning*1

(Black/Color)

Timer cleaning - 0*2

(Black only)

If 24 to 60 hours have elapsed since the previous

Black cleaning till the start of the next printing.

0.14(BK)

30(BK)

If 60 to 96 hours have elapsed since

the previous Black cleaning till the start of

the next printing.

If 96 to 120 hours have elapsed since the previous

Black cleaning till the start of the next printing.

Timer cleaning - 1

(Black only)

Timer cleaning - 2

(Black only)

If 120 to 336 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

Timer cleaning - 3*3

(Black/Color)

0.14(BK)

0.50(color)

30(BK)

35(color)

If 336 to 504 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

Timer cleaning - 4

(All in sequence)

Timer cleaning - 5

(All in sequence)

Timer cleaning - 6

(All in sequence)

Timer cleaning - 7

(All in sequence)

Timer cleaning - 8

(All in sequence)

Timer cleaning - 9

(All in sequence)

Timer cleaning - 10

(All in sequence)

At print head replacement

(All in sequence)

0.45(BK)

1.00(Color)

If 504 to 720 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

0.45(BK)

1.00(Color)

If 720 to 1080 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

0.45(BK)

1.00(Color)

If 1080 to 2160 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

0.78(BK)

1.00(Color)

If 2160 to 4320 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

1.58(BK)

1.00(Color)

If 4320 to 8640 hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

1.58(BK)

1.00(Color)

If 8,640 or longer hours have elapsed since the

previous Black/Color cleaning till the start of the

next printing

1.58(BK)

1.00(Color)

When the print head is removed and installed.

0.45(BK)

1.50(Color)

At ink tank replacement

(Black/Color)

0.30(BK)

1.00(Color)

(All in sequence)

30(BK)

35(color)

2 - 3

Condition

Details

Amount of ink

used(g)

Est. required time

(sec)

- Via the operation panel (All at the same time

only)

Manual cleaning

0.14(BK)

0.50(Color)

(All at the same time)

(Black/Color/All at the sametime)

- Via the printer driver (Selectable from Black,

Color, or All at the same time)

30(BK)

40(Color)

Via the printer driver (Selectable from Black,

Color, or All at the same time)

1.58(BK)

1.00(Color)

Deep cleaning

(All at the same time)

(Black/Color/All at the same time)

45(BK)

50(Color)

If the print head has not been

capped before power-on

(All in sequence)

0.30(BK)

1.00(Color)

(All in sequence)

*1: The dots since the previous cleaning are counted by Black and Color separately. For this reason, the cleaning mode may differ according

to Black or Color.

*2: When 24 to 60 hours have elapsed since the previous Black cleaning, timer cleaning - 0 is performed. However, this cleaning will be

conducted up to 5 times from the printer installation, and no further timer cleaning - 0 will be performed.

*3: The period of time since the previous cleaning is counted by Black and Color separately. For this reason, the cleaning mode may differ

according to Black or Color.

2 - 4

3. Print Mode

(1) Copy

INK

:BCI-3eBK

(Column: Number

of Colors)

:BCI-6C 5pl

:BCI-6M 5pl

:BCI-6Y

:BCI-6BK

:BCI-6C 2pl

:BCI-6M 2pl

(”CMcm” shown in a column means printing in the mixture of CM5pl/cm2pl.)

Print Quality

Mode

color draft

150x600

CMYBK

1 pass

color standard

1200x1200dpi

CMYBK

color fine

1200x1200dpi

CMYBKcm

4 passes

Resolution(dpi)

No. of passes

Mode

1 pass

color draft

150x600

CMYBK

1 pass

color standard

1200x1200dpi

CMYBK

color fine

1200x1200dpi

CMYBKcm

4 passes

Resolution(dpi)

Two-sided

printing

No. of passes

Mode

1 pass

W/B draft

150x600

W/B standard

600x600dpi

CMYBK

W/B fine

600x600dpi

CMYBKcm

4 passes

Resolution(dpi)

PP White/Bk

No. of passes

Mode

1 pass

PP White/Bk

Two-sided

printing

W/B draft

150x600

CMYBK

1 pass

W/B standard

1200x1200dpi

CMYBK

W/B fine

1200x1200dpi

CMYBKcm

4 passes

Resolution(dpi)

No. of passes

Mode

Resolution(dpi)

1 pass

color and W/B fine

1200x1200dpi

CMYcmk

filme copy

1200x1200dpi

CMYcmk

6 passes

filme copy

1200x1200dpi

CMYcmk

6 passes

No. of passes

Mode

4 passes

color and W/B fine

1200x1200dpi

CMYcmk

(GP/HR/IJ-

PC/

other photo)

Resolution(dpi)

No. of passes

Mode

4 passes

color and W/B fine

1200x1200dpi

CMYBKcm

4 passes

Resolution(dpi)

OHP

No. of passes

2 - 5

(2) Standard Color Printing (at PC Printer Driver)

Defult setting

Can be set at Main tab

custom setting

Inktank

5 color : BCI-3eBK / 6BK / 6C / 6M / 6Y

4 color *1 : BCI-3eBK / 6C / 6M / 6Y

4 color *2 : BCI-6BK / 6C / 6M / 6Y

3 color : BCI-6C / 6M / 6Y

1 color : BCI-3eBK

paper type

Drv.UI

Custom

Fast

<―

―>

High Quality

Plain paper (PP)

Print Quality

Resolution(dpi)

Pass

Custom

600x600

1 pass

Draft

600x600

1 pass

4 color*1

Standard

1200x1200

1 pass

4 color*1

Standard

1200x1200

4 pass

High

1200x1200

4 pass

4 color*1

High

1200x1200

6 pass

Print control Ink

4 color*1

Photo Pater Pro (PR) Print Quality

PR-101

Custom

4800x1200

16 pass

Resolution(dpi)

Pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

4 color*2

Sper Photo Paper

SP-101/SG-101

Draft

1200x1200

3 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

Matte Photo Paper

MP-101

Print control Ink

Glossy Photo Paper Print Quality

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

GP-401

Resolution(dpi)

Pass

Print control Ink

4 color*2

Super Photo Paper

Double Side

SP-101D

Print Quality

Resolution(dpi)

Pass

Standard

1200x1200

4 pass

High

1200x1200

6 pass

Print control Ink

High Resoluton Paper Print Quality

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

HR-101S

Resolution(dpi)

Pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

2 pass

4 color*2

High

1200x1200

4 pass

Postal Card

Print control Ink

5 color

Postal Card for Inkjet

printer

Print Quality

Draft

Standard

High

Resolution(dpi)

1200x1200

2 pass-Bi-

1200x1200

Pass

directional

4 color*2

3 pass

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

Transparncy

CF-102

Print control Ink

Print Quality

Resolution(dpi)

Pass

5 color

High

1200x1200

6 pass

5 color

T-Shirt Transfers

TR-301

Print control Ink

Print Quality

Resolution(dpi)

3 color

Draft

1200x1200

4 pass-Bi-

directional

4 color*2

Draft

1200x1200

4 pass-Bi-

directional

4 color*2

High

1200x1200

8 pass

CD-R(Commend)

230V only

Standard

1200x1200

6 pass-Bi-

directional

4 color*2

Standard

1200x1200

6 pass-Bi-

High

1200x1200

8 pass-Bi-

directional

4 color*2

High

1200x1200

8 pass-Bi-

Pass

Print control Ink

Print Quality

Resolution(dpi)

CD-R(Other)

230V only

Pass

directional

4 color*2

directional

4 color*2

Print control Ink

Print Quality

Resolution(dpi)

Pass

Other Photo Paper

Print control Ink

4 color*2

2 - 6

(3) Standard Gray Scale Printing (at PC Printer Driver)

Paper Type Drv.UI

Custom

Fast

<―

―>

High Quality

Plain Paper Print Quality

Resolution(dpi)

Pass

Print control Ink

Postal Card Print Quality

Resolution(dpi)

Pass

Custom

Draft

Standard

High

300x300 300x300 600x600 600x600

1 pass

1 color

1 pass

1 color

1 pass

1 color

Standard

600x600 600x600

2 pass

4 pass

1 color

High

4 pass

Print control Ink

1 color

(4) Borderless Printing (at PC Printer Driver)

Paper Type

Plain Paper

Drv.UI

Custom

Print Quality

Resolution(dpi)

Fast

<―

―>

High Quality

Standard

1200x1200

2 pass-Bi-

Pass

directional

4 color*2

Standard

1200x1200

4 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

Photo Paper Pro

PR-101

High

1200x1200

6 pass

Custom

4800x1200

16 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

4 color*2

Super Photo Paper

SP-101/SG-101

Draft

1200x1200

3 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

Matte Photo Paper

MP-101

Print control Ink

Glossy Photo Paper Print Quality

4 color*2

Standard

1200x1200

4 pass

4 color*2

High

1200x1200

6 pass

GP-401

Resolution(dpi)

Pass

Print control Ink

4 color*2

Super Photo Paper

Double Side

SP-101D

Print Quality

Resolution(dpi)

Pass

Standard

1200x1200

4 pass

High

1200x1200

6 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

2 pass

4 color*2

High

1200x1200

4 pass

Postal Card

Print control Ink

4 color*2

Postal Card for Inkjet

printer

Print Quality

Resolution(dpi)

Pass

Draft

1200x1200

2 pass

Standard

1200x1200

3 pass

High

1200x1200

4 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

High

1200x1200

8 pass

4 color*2

Other Photo Paper

Print control Ink

4 color*2

2 - 7

(5) Duplex Printing (at PC Printer Driver)

Paper Type

Plain paper

Drv.UI

Custom

Print Quality

Resolution(dpi)

Pass

Fast

Custom

600x600

1 pass

<―

Draft

600x600

1 pass

4 color*1

―>

High

1200x1200

4 pass

4 color*1

High Quality

Standard

1200x1200

1 pass

Print control Ink

4 color*1

Super Photo Paper

Double Side

SP-101D

Print Quality

Resolution(dpi)

Pass

Standard

1200x1200

4 pass

High

1200x1200

6 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

Standard

1200x1200

2 pass

4 color*2

High

1200x1200

4 pass

Postal Card

Print control Ink

5 color

Postal Card for Inkjet

printer

Print Quality

Resolution(dpi)

Pass

Draft

1200x1200

2 pass

Standard

1200x1200

4 pass

High

1200x1200

6 pass

*Supporting Duplex

Printing only in using

the Postal Card application Print control Ink

4 color*2

(6)Camera Direct Printing (at PC Printer Driver)

Paper type

Drv.UI

Custom

Fast

<―

―>

High Quality

Photo Paper Pro

PR-101

Print Quality

Resolution(dpi)

Pass

High

1200x1200

6 pass

Print control Ink

Print Quality

Resolution(dpi)

Pass

4 color*2

High

1200x1200

6 pass

Super Photo Paper

SP-101/SG-101

Print control Ink

4 color*2

2 - 8

4. FAQ(Problems Specific to the MP760 and Corrective Actions)

Function

Phenomenon

Condition

Cause

Corrective action

Possible call or complaint

Print results

Margin

(approx. .3mm)

-Paper feeding from the cassette,

Photo Paper Plus Double Sided

(A4), orderless printing, printing

on the back side of paper

-In the low temperature and low

humidity environment

-In the printer driver, increase the

amount of extension.

-Change the paper feeding method -Paper feeds at an angle.

from the cassette to the auto sheet

feeder.

-A margin appears on

printouts.

Print results

-Skewed paper

feeding

-Printing on the

platen

-Plain paper

-In the high temperature and

high humidity environment

-If paper is curled, straighten it.

-Try printing on the other side of

paper.

-Paper feeds at an angle.

-Printing is performed on

the platen.

-The back side of paper

gets smeared.

Variation in the top -A5 or legal size

of form accuracy

Due to decrease of paper

-Set the top margin to 4mm or

-Print start position

varies.

-In the low temperature and low feed capability in the low more.

humidityenvironment

temperature and low

humidity environment

-Not solved even when the

number of sheets stacked in the

auto sheet feeder or the cassette

is reduced

Print results

-Skewed paper

feeding

-Margin

-Photo Paper Plus Double Sided

-2L size (Japan only)

-In the printer driver, increase the

amount of extension.

-Change the paper feeding method -Paper feeds at an angle.

from the cassette to the auto sheet

feeder.

-A margin appears on

printouts.

Safety during Carriage lock lever -With the print head and tanks

transportation dislocation

When returning the repaired

printer to the user, insert the fixing return after repair, Ink

tool(A4 plain paper folded 5 dries, and no ink is

times) between the main case and ejected.

the carriage, and fix it with tape.

[See Part5. Transportation]

During transportaion for

installed

-The phenomenon occurred in

the freight handling test

2 - 9

Function

Phenomenon

Condition

Cause

Corrective action

Possible call or complaint

Print results

Soiling on the back -After continuous borderless

side of paper (lines printing of small sized paper

In borderless printing,

printing is performed to

the size slightly larger

than the paper size, and

ink off the paper is

absorbed by the platen's

ink absorber. Absorbed

ink may attach to the

1.Perform Bottom plate cleaning

(from the printer driver) up to 3

times*1.

*1: Change the paper in each

Bottom plate cleaning. The

cleaning can end when paper dose

not get any soiling.

-Paper gets smeared.

-The back side of paper

gets smeared.

or streaks parallel

to the paper feed

direction)

(such as 4x6), when a larger

sized paper (such as A4) is

rinted.

-With Photo Paper Plus Double

Sided or postcards, the

phenomenon is likely to be

2.If soiling on the paper still

noticeable and to be complained platen rib(s) after several remains after 3 times of Bottom

of by users, as printing is

performed on both sides of such causing soiling at the

paper.

dozen sheets are printed,

plate cleaning, wipe the platen

rib(s) and their surroundings with

a cotton swab.

leading edge of paper or

on the back side of paper.

Print results

Soiling on paper in -Automatic duplex printing

On the rib(s) inside the

Cleaning by user:

cleaning was performed,

and the platen ribs were

cleaned with cotton swab,

paper gets smeared.

automatic duplex

printing (lines or

streaks

(Photo Paper Plus Double Sided, sheet feed unit used for

postcards, plain paper)

1. Perform Bottom plate cleaning

(from the printer driver) up to 3

times*1.

duplex printing, ink mist

may accumulate,

perpendicular to

the paper feed

direction)

smearing paper.

*1: Change the paper in each

Bottom plate cleaning. The

cleaning can end when paper does

not get any soiling.

2. If soiling on the paper still

remains after 3times of Bottom

plate cleaning, wipe the platen

rib(s) and their surroundings with

a cotton swab.If the phenomenon

persists after conducting 1 and 2,

servicing is required.

Service:

Wipe any soiling or dirt off from

the sheet feed unit and the bottom

case unit ribs*2.

2 - 10

Function

Phenomenon

Condition

Cause

Corrective action

Possible call or complaint

Print results

Scratches on paper -PP-101D, PP-101, PR-101,

SG-101, etc.

-Paper is scratched.

-Change the paper feeding method Scratches on the PF

-Marks appear on printed from the cassette to the auto sheet return lever due to paper

-Paper feeding from the cassette paper.

-Multiple number of sheets

loaded

feeder.

feeding from the cassette,

and duplex printing path.

-If automatic duplex printing is

performed, cancel it, and, by

setting only a single sheet of paper

in the auto sheet feeder, manually

print each side of paper.

*2 Location to clean in servicing when soiling on paper in automatic duplex printing persists:

BOTTOM CASE UNIT

SHEET FEED UNIT

* Occurrence level:

A: The symptom is likely to occur frequently. (Caution required)

B: The symptom may occur under certain conditions, but likeliness is assumed very low in practical usage.

C:The symptom is unlikely to be recognized by the user, and no practical issues are assumed.

2 - 11

Part 3

Appendix

1. PIXMA MP760 Specification

Printer

YES

Scanner

YES

Copy

YES

Facsimile

Memory Card

Memory Card Slot

Media

YES

CF(Type I/II)

Micro Drive

Smart Media

SD/miniSD*

Multi Media Card

xD-PictureCard*

Memory Stick/Memory Stick Pro/Memory Stick

Duo* /Memory Stick Pro Duo* /Magicgate

Memory Stick Magicgate Memory Stick

Duo*

* At Adapter

Data Storage

READ

YES

WRITE

YES

Photo-Direct print

YES

Applicable Image

J PEG (DCF/CIFF/Exif2.21under /J FIF)

DPOF

Supported layouts

Plain paper

A4/Letter: Borderless, Print index (up to 80

images) Photo Paper Pro, Super White Paper,

High Resolution Paper, Glossy Photo Paper,

Photo Paper Plus Semi-Gloss, Matte Photo Paper:

A4: Borderless, Print index

A4 (up to 80 images)

Camera Direct (Pictbridge) Paper siz e

Default (Photo Paper Plus Glossy 10 x 15 cm/4" x

6" ), 10 x 15cm/4" x 6" (Photo Paper Plus Glossy,

Photo Paper Pro, Photo Paper Plus Semi-Gloss,

Glossy Photo Paper, Photo Sticker* ), 13x 18

cm/5" x 7" (Photo Paper Plus Glossy)* * , A4/8.5"

x 11" (Photo Paper Plus Glossy A4/Letter, Photo

Paper Pro A4/Letter,Photo Paper Plus Semi-Gloss

A4/Letter, Glossy Photo Paper A4/Letter), Credit

Card siz e (Glossy Photo Paper)*

* This setting is available for specified Canon

Cameras only.

* * If using a Canon PictBridge-compatible

camera, you can select it.

Layout

Default (Borderless), Borderless, Bordered,

2-up/4-up/9-up/16-up*

* When 4" x 6" is selected from “ Paper siz e” ,

these options may be available in “ Layout” .

Print Modes

DPOF support

Camera Direct (Bubble J et Direct)

Compatible Paper

Card # 1 (Photo Paper Pro 4" x 6" /101.6 x 152.4

mm),Card # 2 (Photo Paper Plus Glossy, Photo

Paper Plus Semi-Gloss,or Glossy Photo Paper 4"

x 6" /101.6 x 152.4 mm),Card # 3 (Photo Paper

Plus Glossy 5" x 7" /127.0 x 177.8 mm),LTR

(Photo Paper Pro, Photo Paper Plus Glossy, Photo

PaperPlus Semi-Gloss, or Glossy Photo Paper

3 - 2

Letter siz e)A4 (Photo Paper Pro, Photo Paper Plus

Glossy, Photo Paper Plus Semi-Gloss, or Glossy

Photo Paper A4 siz e)

Layout Print

Standard: Borderless, Bordered, Index Print:

16-80 images (Depending on the siz e of print

media)

Photo Index Sheet

Power Consumption

Noise

YES

MAX

Standby

Approx. 40W

Approx. 20W

None

Copy(Casette, Copy)

Unit

52dB (A) max.

5 years

Durability

Scanning Section

Printing Section

Including Tray

15,000 pages

18,000 pages (Color/Black&White)

19 1/8 in.(W) x 18 5/8 in.(D) x 12 3/8 in.(H)

(W486mm* D472mm* H314mm)

(With the Paper Support and the Paper

Output Tray closed)

Siz e

19 1/8 in.(W) x 21 1/8 in.(D) x 12 3/8 in.(H)

(W486mm x D538mm x H314 mm (H))

(With the Paper Support, the Paper Output

Tray, and both extensions opened)

13.7kg (Including Print Head and Ink Tank

+ 0.2kg

Weight

Standard

Type

Flatbet

Reading System

ADF

Sensor Type

2400dpi staggerd CCD

Reading Resolution

2400 x 4800 dpi max

Gradation bit

Color (Input)

Color (OutPut)

Gray (Input)

Gray (Output)

48bit

24bit

16bit

8bit

Maximum Document Siz e

216 mm x 297 mm

Effective Scanning Width (mm)

216 mm

YES

Local Scan Driver

TWAIN

WIA

ASF

YES

Siz e

A4, A5, B5,

4" x 6" , LTR, LGL

Plane paper, other

4800 x 1200 dpi

25 ppm (BK) / 17 ppm (Color)

Bi-direction

Paper Materials

Printing resolution

Printing Speed (page/min)

Printing direction

Printable area (none printable area form each edge)

3.4mm right/left edge,

3mm top, 2mm bottom

Printing Cartrige

Product Name

Print Yield

QY6-0049

approx. 900 pages

(Black 1,500 character std pattern, Plain std

mode)

approx. 1,300 pages

Black (BCI3eBK)

Yellow (BCI-6Y)

(ISO J IS-SCID No.5 pattern, Plain std mode)

approx. 480 pages

3 - 3

(ISO J IS-SCID No.5 pattern, Plain std mode)

approx. 480 pages

(ISO J IS-SCID No.5 pattern, Plain std mode)

approx. 640 pages

Magenta (BCI-6M)

Cyan (BCI-6C)

(ISO J IS-SCID No.5 pattern, Plain std mode)

approx. 2,000 pages

Black (BCI-6BK)

(ISO J IS-SCID No.5 pattern, Plain std mode)

Ink Remaining Detection

Detection Method

Paper Capacity

YES

prism + Dot count

Maximally 50 sheets

(Plain 75g/m²)

YES

Borderless Printing

Silent Mode Printing

CD-R Label Print

Copy Print Resolution

Black & White

Color

600 x 600 dpi (Normal mode)

1200 x 1200 dpi (Normal mode)

Copy speed

Ink J et Black & White (Draft)

Color(Fast)

25 ppm

17 ppm

Scanning Density Adjustment

Manual

YES

9 positions

Multipule Copies

Preset RE Ratio

YES

Enlarge

Max.

YES

4” x 6” -> TR

5” x 7” -> TR

100%

YES

Reduction

A4 -> TR

YES

Z oom

Z ooming Range

Auto Magnification Selection (AMS)

YES

25-400 %

YES

Image Quality

B & W

Color

Fast, Normal, Fine (photo)

Energy Saving Mode

Image Combination

2 in 1

YES (15 min/ 1 hour/ 4 hour/ 8 hour)

YES

4 in 1

Image Repaet ( Auto/Manu )

Mirror Image

YES/YES

Seal Copy

YES

Name Card Copy

Postcard Copy

Borderless Copy

Poster

Fit to Page

Entire Document

YES

Memory Backup

Backup Contents

Backup IC

User Data, Service Data etc.

128 kbit EEPROM (battery unnecessary)

Image Data Backup

Image Memory

Approx 5MB

3 - 4

PRINTED IN JAPAN (IMPRIME AU JAPON)

CANON INC.

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