Canon PIXMA MP610 Series User Manual

Photo All-In-One  
Quick Start Guide  
Photo All-In-One  
Quick Start Guide  
Canon PIXMA MP610 series Photo All-In-One Quick Start Guide.  
Copyright  
This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws,  
this manual may not be reproduced in any form, in whole or in part, without the prior written consent  
of Canon U.S.A., Inc.  
© 2007 Canon U.S.A., Inc.  
Disclaimer  
Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use  
guide to your Canon PIXMA MP610 series Photo All-In-One. All statements, technical information  
and recommendations in this manual and in any guides or related documents are believed reliable,  
but the accuracy and completeness thereof are not guaranteed or warranted, and they are not  
intended to be, nor should they be understood to be, representation or warranties concerning the  
products described.  
Depending on your application program, operations may differ. For details, refer to the instruction  
manual of your application. The steps described in this manual are in Windows Vista™ operating  
system Ultimate Edition (hereafter referred to as “Windows Vista”) and Mac® OS X v.10.4.x.  
As an ENERGY STAR® Partner, Canon Inc. has determined that this product meets the  
ENERGY STAR guidelines for energy efficiency.  
All information regarding non-Canon products was compiled from publicly available information. No  
representation is made regarding the accuracy thereof.  
About Consumables  
Consumables (ink tanks / FINE Cartridges) are available for 5 years after production has stopped.  
Trademarks  
z “Microsoft” is a registered trademark of Microsoft Corporation.  
z “Windows” is a trademark of Microsoft Corporation, registered in the U.S. and other countries.  
z “Windows Vista” is a trademark of Microsoft Corporation.  
z “Macintosh” and “Mac” are trademarks of Apple Inc., registered in the U.S. and other countries.  
z “Memory Stick”, “Memory Stick PRO”, “Memory Stick Duo” and “Memory Stick PRO Duo” are  
trademarks of Sony Corporation.  
z “xD-Picture Card” is a trademark of Fuji Film Co. Ltd.  
z “MultiMediaCard” is a trademark of the MultiMediaCard Association.  
z “SD Card”, “miniSD Card”, and “microSD Card” are trademarks of SD Association.  
z “IrDA Feature Trademark” is owned by the Infrared Data Association and used under license  
therefrom.  
z “Bluetooth” is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
Table of Contents  
Before Using the Machine .............................2  
How to Navigate Menus on the LCD ..............2  
Turning the Machine On and Off ....................5  
Handling the Original Document.....................6  
Loading Printing Paper ...................................8  
Hints for Handling the Paper Sources ..........11  
Changing the Paper Source .........................14  
Loading Paper ..............................................15  
Loading Envelopes.......................................19  
Loading Small-Sized Paper ..........................22  
Troubleshooting........................................... 68  
An Error Message Is Displayed on the LCD.70  
LCD Cannot Be Seen At All..........................72  
An Unintended Language Is Displayed on the  
LCD ..............................................................72  
Cannot Install the MP Drivers.......................73  
Cannot Connect to Computer Properly ........74  
Print Results Not Satisfactory.......................75  
The Print Result Not Satisfactory  
When Copying..............................................78  
Printing Does Not Start.................................79  
Machine Moves But Ink Is Not Ejected.........80  
Paper Does Not Feed Properly ....................81  
Paper Does Not Feed from the Paper Source  
Specified in the Printer Driver.......................81  
Paper Jams ..................................................82  
Error Message Appears on the Computer  
Screen ..........................................................86  
Error Message Appears on a PictBridge  
Compliant Device .........................................88  
Cannot Print Properly through Infrared  
Communication.............................................90  
Cannot Print Properly via Bluetooth  
Communication.............................................90  
Cannot Print Properly from a Photo Index  
Sheet ............................................................90  
Cannot Remove a Memory Card..................90  
Scanning Problems ......................................91  
Copying .........................................................24  
Making Copies..............................................24  
Using Useful Copy Functions .......................25  
Printing from a Memory Card......................26  
Memory Cards Supported by This Machine .26  
Inserting the Memory Card ...........................27  
Removing the Memory Card.........................28  
Printing Photographs Saved on a Memory  
Card..............................................................28  
Using Useful Printing Functions....................32  
Using Useful Display Functions....................32  
Printing by Using the Photo Index Sheet......33  
Photo Printing from Printed Photo .............34  
Using Useful Printing Functions....................35  
Using Useful Display Functions....................35  
Printing from Your Computer......................36  
Printing with Windows...................................36  
Printing with Macintosh.................................37  
Appendix....................................................... 92  
How to Use the Documentation Provided.....92  
Reading the On-screen Manuals..................93  
Specifications ...............................................94  
Scanning Images..........................................38  
Scanning Methods........................................38  
Safety Precautions....................................... 97  
Legal Limitations on Use of Your Product and  
Use of Images ............................................100  
Users in the U.S.A......................................101  
Printing Photographs Directly from a Pict-  
Bridge Compliant Device.......................40  
Printing Photographs Directly from a PictBridge  
Compliant Device..........................................40  
About PictBridge Print Settings.....................42  
Index............................................................ 105  
Routine Maintenance ...................................46  
Replacing an Ink Tank..................................46  
Keeping the Best Printing Results ................51  
When Printing Becomes Faint or  
Colors Are Incorrect......................................52  
Printing the Nozzle Check Pattern................53  
Examining the Nozzle Check Pattern ...........54  
Print Head Cleaning......................................56  
Print Head Deep Cleaning............................57  
Aligning the Print Head.................................58  
Cleaning Your Machine ................................63  
1
Before Using the Machine  
How to Navigate Menus on the LCD  
You can display the menu screen or setting screen and use various functions on the LCD.  
This section describes about the basic operation of the menu screen and buttons on the Operation  
Panel.  
(1) HOME screen  
(8)  
(9)  
(1)  
(2)  
(2) Function buttons  
See “Operation of Other Buttons” on  
page 3.  
(3) Black button (top)  
Color button (bottom)  
(4) {, }, [ and ] buttons  
(5) OK button  
(6) Easy-Scroll Wheel  
(7) HOME button  
(8) NAVI button  
See “Operation of Other Buttons” on  
page 3.  
(9) Back button  
(7) (6)  
(5)  
(4) (3)  
See “Operation of Other Buttons” on  
page 3.  
Basic Operation  
This section describes the operation to navigate menus with the Easy-Scroll Wheel, [, ], and  
OK buttons, taking the HOME screen as an example.  
1
Press the HOME button.  
The HOME screen will be displayed.  
2
Turn the Easy-Scroll Wheel to select the  
mode, then press the OK button.  
You can turn the Easy-Scroll Wheel left or right.  
You can also use the [ or ] button to select  
setting items.  
(A)  
Move the icon of the desired mode to position (A).  
The selected mode screen will be displayed.  
2
Before Using the Machine  
You can select the following modes on the HOME screen:  
Copy:  
Scan:  
You can copy in various layouts. See “Copying” on page 24.  
You can save the scanned data to a connected computer using the  
Operation Panel. See “Scanning Images” on page 38.  
Photo index sheet:  
Settings:  
You can easily print the photos from a memory card using the Photo  
Index Sheet. See “Printing by Using the Photo Index Sheet” on  
page 33.  
You can perform the maintenance or change the various settings of  
the machine. For details, see “When Printing Becomes Faint or  
Colors Are Incorrect” on page 52, “Cleaning Your Machine” on  
page 63, or “Changing the Machine Settings” in the User’s Guide  
on-screen manual.  
Easy photo reprint:  
Memory card:  
You can scan printed photos and then print them. See “Photo  
Printing from Printed Photo” on page 34.  
Print the photo data saved on a memory card of a digital camera.  
See “Printing from a Memory Card” on page 26.  
Operation of Other Buttons  
z Function Buttons  
Two Function buttons enable you to select menus displayed at the bottom of the LCD.  
The screen that appears when you press a Function button depends on the screen that is  
displayed and which Function button you press.  
(1) Left Function button  
When you press the left Function button on the  
HOME screen, the remaining ink volume screen is  
displayed.  
(2) Right Function button  
When you press the right Function button on the  
HOME screen, the introductions for the selected  
mode functions are displayed.  
When you press them on screens other than the HOME  
screen, an operation procedure or menus are  
displayed.  
(1)  
(2)  
z Back Button  
You can return the LCD to the previous screen.  
Before Using the Machine  
3
z Display the Print Instruction Using the Navigation Menu  
When you do not know how to use the print function for the frequent use or how to refill paper,  
you can easily get the explanation from the navigation menu.  
1
2
Press the NAVI button.  
The NAVI screen is displayed.  
Select a menu you would like to use, then  
press the OK button.  
The explanation about the work flow is displayed.  
Operate as the explanation.  
You can select various menus on the NAVI screen.  
4
Before Using the Machine  
Turning the Machine On and Off  
Turn on the machine before printing.  
Turning on the Machine  
Before turning on the machine, confirm the following.  
z The Print Head and ink tanks are installed into place.  
If you are using the machine connected to a computer, confirm also the following.  
z The machine is connected to your computer (or a compatible device).  
z The MP Drivers are installed.  
Note  
If preparatory operations above are not complete, follow your setup sheet to complete them.  
1
2
Open the Operation Panel and press the ON/  
OFF button to turn on the machine.  
The Power lamp flashes and then remains lit  
green.  
Important  
If the Alarm lamp lights up or flashes orange and an  
error message is displayed on the LCD, see “An Error  
Message Is Displayed on the LCD” on page 70.  
If you are using the machine connected to a computer, turn on your computer.  
Turning off the Machine  
1
To turn off the machine, press the ON/OFF  
button.  
When the Power lamp stops flashing, the machine  
is turned off.  
Important  
About the Power Plug  
When removing the power plug after turing off the  
machine, be sure to confirm that the Power lamp is  
not lit. If the power plug is removed from the wall outlet  
with the Power lamp still lit or flashing green, the  
machine may become unable to print.  
See “Keeping the Best Printing Results” on page 51.  
z Screen-saver Mode  
The LCD goes out if the machine is not operated for about five minutes*.  
* You cannot change the wait time before the LCD goes out.  
Note  
When you want to restore the display, perform a print operation or press any button except for the  
ON/OFF button. When you press the ON/OFF button while the machine is in Screen-saver mode,  
the machine turns off.  
Before Using the Machine  
5
Handling the Original Document  
This section describes how to load the original document on the Platen Glass.  
Original Document Requirements  
The original documents you load on the Platen Glass for copying or scanning must meet these  
requirements:  
Document  
type  
z
z
z
Paper documents  
Photographs  
Books  
Size (W x L)  
Height  
Max. 8.5 x 11.7 inches / 216 x 297 mm  
Max. 0.71 inches / 18 mm  
Loading Original Documents  
Load originals to copy or scan on the Platen Glass. For details on how to load a photo, see  
“Photo Printing from Printed Photo” on page 34.  
Note  
Make sure any glue, ink, correction fluid, or the like on the original document is completely dry  
before loading it on the Platen Glass.  
1
Load the original document on the Platen Glass.  
(1) Lift the Document Cover.  
(1)  
(2) Load the original with the side to be  
copied/scanned facing down on the  
Platen Glass. Align the upper left corner  
of your original with the alignment mark  
as shown in the figure on the right.  
(2)  
Important  
z Do not place any objects weighing more than 4.4 lb / 2.0 kg on the Platen Glass.  
z Do not press or put weight on the original with pressure exceeding 4.4 lb / 2.0 kg.  
Doing so may cause the scanner to malfunction or the Platen Glass to break.  
6
Before Using the Machine  
Note  
The machine cannot scan the shaded area in the figure below.  
(A)  
(A) 0.04 inches / 1 mm  
(B) 0.04 inches / 1 mm  
(B)  
2
Gently close the Document Cover.  
Before Using the Machine  
7
Loading Printing Paper  
This section describes how to load printing paper in the Rear Tray and the Cassette.  
Note  
z At purchase, the machine is set to feed from the Rear Tray. If you are printing without changing paper  
source settings, load paper in the Rear Tray.  
z Do not place any objects in front of the machine.  
Using Specialty Media  
Canon recommends that you use Canon genuine media to ensure optimal print quality.  
z Photo Quality Media  
z Media Suited for Business  
Documents  
z Glossy Photo Paper  
z Photo Paper Plus Semi-gloss  
z Photo Paper Plus Glossy  
z Photo Paper Plus Double Sided  
z Photo Paper Pro  
z High Resolution Paper  
z Matte Photo Paper  
z Photo Stickers  
8
Before Using the Machine  
Paper Handling  
z Recommended Paper and Requirements  
Model*1  
Media Type  
Paper Support Load Limit Paper  
Media Type  
Printer  
OutputTray  
Load Limit  
Rear Tray  
Cassette  
Machine  
Setting  
Driver  
Setting  
Plain Paper*2  
Envelopes*3  
150 sheets  
150 sheets  
50 sheets  
Plain paper Plain Paper  
Envelope  
Plain paper Plain Paper  
10 envelopes 5 envelopes 1 envelope  
Super White SW-201 100 sheets  
Paper  
100 sheets  
50 sheets  
High  
HR-101N 80 sheets  
80 sheets  
50 sheets  
High  
Resolution  
Resolution  
Paper  
Paper*3  
*6  
GlossyPhoto GP-401  
Paper  
A4, Letter, 5" x 7" / 127.0 x  
177.8 mm and  
8" x 10" / 203.2 x 254.0 mm:  
10 sheets  
Glossy  
Photo  
Paper  
Glossy  
Photo  
Paper  
GlossyPhoto GP-501  
Paper  
“Everyday  
Use”  
Glossy  
Photo  
Paper  
Glossy  
Photo  
Paper  
4" x 6" / 101.6 x 152.4 mm  
and Wide: 20 sheets  
Credit card: 20 sheets (Rear  
Tray only)*5  
Photo Paper GP-502  
Glossy  
Glossy  
Photo  
Paper  
Glossy  
Photo  
Paper  
Photo  
SG-201  
Photo Plus Photo  
Glossy Paper Plus  
Glossy  
Photo Plus Photo  
Paper Plus  
Semi-gloss*4  
Photo Paper PP-101  
Plus  
Glossy  
Paper Plus  
Glossy  
Glossy*4  
Photo Paper PR-101  
Pro*4  
Photo  
Paper Pro  
Photo  
Paper Pro  
Matte Photo MP-101  
Paper  
Matte Photo Matte Photo  
Paper  
Paper  
Photo Paper PP-101D  
Plus Double  
Photo  
Paper Plus  
Double  
Sided  
Sided*3, *4  
T-Shirt  
TR-301  
PS-101  
1 sheet  
1 sheet  
1 sheet  
T-Shirt  
Transfers  
Transfers*3  
Photo Plus Photo  
Glossy Paper Plus  
Glossy  
Photo  
Not  
Stickers*7  
loadable*5  
*1 Paper with a Model Number is Canon specialty media. Refer to the instruction manual  
supplied with the paper for detailed information on the printable side and notes on handling  
paper. For information on the paper sizes available for each Canon genuine paper, visit our  
website. You may not be able to purchase some Canon genuine papers depending on the  
country or region of purchase. Paper is not sold in the US by Model Number. Purchase  
paper by name.  
Before Using the Machine  
9
*2 Proper feeding of paper may not be possible at the maximum capacity depending on the  
type of paper or environmental conditions (either very high or low temperature and humidity).  
In such cases, reduce the sheets of paper you load at a time to around half.  
*3 Available only when printing from your computer.  
*4 When loading paper in stacks, the print side may be marked as it is fed in or sheets may be  
stuck to one another causing them not to be fed properly. In this case, load one sheet at a  
time.  
*5 Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.  
*6 We recommend that you remove the previously printed sheet from the Paper Output Tray  
before continuously printing to avoid blurs and discoloration.  
*7 When printing photos saved on a memory card to sticker paper, be sure to select Sticker  
print in the memory card mode. Refer to “Printing on Stickers (Sticker Print)” in “Printing  
from a Memory Card” of the User’s Guide on-screen manual.  
When copying printed photos onto sticker paper, be sure to select Sticker print in the Easy  
photo reprint mode. Refer to “Printing on a Stickers (Sticker Print)” in “Photo Printing from  
Printed Photo” of the User’s Guide on-screen manual.  
When printing photos saved on your mobile phone to sticker paper, select Stickers for paper  
size in Wireless print settings. Refer to “Setting Items” in “Setting the Page Size, Media  
Type, and Layout When Printing from a Mobile Phone” in “Printing Photographs from a  
Wireless Communication Device” of the User’s Guide on-screen manual.  
Important  
z Put unused paper back into the package, and store them avoiding heat, humidity, and direct  
sunlight.  
z Do not touch the printed surface nor stack the printed sheets until the ink is fixed.  
Note  
z To specify the page size and media type when printing photos saved on mobile phones, refer to  
“Setting the Page Size, Media Type, and Layout When Printing from a Mobile Phone” in  
“Printing Photographs from a Wireless Communication Device” of the User’s Guide on-screen  
manual.  
z For a detailed description of printing media types, refer to “Printing Media” in the User’s Guide  
on-screen manual.  
z Media Types You Cannot Use  
Do not use the following types of paper. Using such paper will not only produce unsatisfactory  
results, but can also cause the machine to jam or malfunction. Additionally, when printing on A5  
or smaller sized paper, do not use paper thinner than a post card, including plain paper or  
notepad paper cut to a small size.  
z Folded, curled, or wrinkled paper  
z Damp paper  
z Paper that is too thin (weighing less than 17 lb / 64 gsm)  
z Paper that is too thick (plain paper, except for Canon genuine paper, weighing more than 28  
lb / 105 gsm)  
z Picture postcards  
z Postcards affixed with photos or stickers  
z Envelopes with double flaps (or sticker flaps)  
z Envelopes with an embossed or treated surface  
z Envelopes with pressure stickers  
z Envelopes whose gummed flaps are already moistened and adhesive  
z Any type of paper with holes  
10  
Before Using the Machine  
z Paper that is not rectangular  
z Paper bound with staples or glue  
z Paper with adhesives  
z Paper decorated with glitter, etc.  
Hints for Handling the Paper Sources  
This machine offers two paper sources to load printing paper; the Rear Tray (A) and the Cassette  
(B).  
(A)  
(B)  
Here are some hints for handling these paper sources according to how you are using them.  
Note  
z Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear  
Tray. See “Paper Handling” on page 9. For details on loading paper, see “Loading Paper” on  
page 15.  
z Printer driver settings may be required depending on the usage. For details on printer driver  
settings, refer to the PC Printing Guide on-screen manual.  
Before Using the Machine  
11  
If You Print Regularly on Photo Paper as well as on Plain Paper  
If you use photo paper as much as plain paper, you can load photo paper in the Rear Tray and  
plain paper in the Cassette. This way, you can switch the paper source according to the type of  
paper just by pressing the Paper Feed Switch.  
You can also specify the type and size of paper to be fed from the Cassette using the printer  
driver. You can print more efficiently by specifying the type of paper you use regularly this way,  
since the paper source will be switched automatically to the Cassette for this paper.  
(A)  
(B)  
(A) Rear Tray: Load paper of various types and sizes, including photo paper  
(B) Cassette: Load paper you use most regularly, such as plain paper  
12  
Before Using the Machine  
If You Print Mainly on Plain Paper  
You can load plain paper of the same size in both paper sources, and set the printer driver to  
automatically switch the paper source when either paper source runs out of paper during  
printing.  
(A)  
(B)  
(A) Rear Tray: Load plain paper  
(B) Cassette: Load plain paper  
Before Using the Machine  
13  
Changing the Paper Source  
Each time you press the Paper Feed Switch, the paper source to be used switches between the  
Rear Tray and the Cassette. The paper feeds from the paper source whose lamp is lit.  
(A)  
(B)  
(C)  
(A) Rear Tray lamp  
(B) Cassette lamp  
(C) Paper Feed Switch  
Important  
When Printing from Your Computer  
If a setting other than Paper Feed Switch is selected for Paper Source in the printer driver, the  
Paper Feed Switch on the machine will be disabled and the printer driver settings take  
precedence when printing. Confirm the setting in the printer driver. See “Printing with Windows” on  
page 36 or “Printing with Macintosh” on page 37.  
For details on paper source selection using the printer driver, refer to the PC Printing Guide on-  
screen manual.  
14  
Before Using the Machine  
Loading Paper  
Important  
z If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or 2.13" x 3.39"  
/ 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.  
z You cannot print on postcards affixed with photos or stickers.  
z Always load paper in portrait orientation (A). Loading paper in landscape orientation (B) can  
cause the paper to be jammed.  
(A)  
(B)  
Note  
z We recommend using genuine Canon photo media when printing photographs. For details on  
the specialty media Canon provides for use with its various printers, refer to “Using Specialty  
Media” on page 8.  
When Printing on Plain Paper  
z You can use general copy paper or Canon’s Super White Paper. When printing on both sides,  
we recommend Canon’s Super White Paper Double-Sided.  
Paper size:  
– Standard sizes: A4, B5, A5, Letter, and Legal (Rear Tray only)  
– Non-standard sizes for the Rear Tray: 2.13 x 3.39 inches to 8.5 x 23 inches / 54.0 x 86.0 mm  
to 215.9 x 584.2 mm  
– Non-standard sizes for the Cassette: 3.5 x 5 inches to 8.5 x 11.69 inches / 89.0 x 127.0 mm  
to 215.9 x 297.0 mm  
Paper weight: 17 to 28 lb / 64 to 105 gsm (plain paper, except for Canon genuine paper)  
Loading Paper in the Rear Tray  
1
Flatten the four corners of the paper before loading it.  
Note  
z Align the edges of paper neatly before loading. Loading paper without aligning the edges may  
cause paper jams.  
z If paper is curled, hold the opposing curled corners and gently bend them in the opposite  
direction until the paper becomes completely flat. See “Paper is curled.” on page 77.  
z To avoid curling, handle paper as follows.  
– When you do not print, remove unused paper from the Rear Tray, put them back into the  
package, and keep it on a level surface.  
– Take out only the necessary number of sheets from the package, just before printing.  
Before Using the Machine  
15  
2
Prepare to load paper.  
(1)  
(1) Open the Sheet Feeder Cover and pull out the  
Paper Support.  
(A)  
Put your finger in the rounded indent of the  
Paper Support and pull it out until it stops.  
(2) Open the Paper Output Tray.  
Put your finger in the indent on the top of the  
Paper Output Tray and open it gently.  
(3) Open the Output Tray Extension.  
(4) Press the Paper Feed Switch so that the  
Rear Tray lamp (A) lights.  
(4)  
(3) (2)  
Note  
You can also select the paper source with the printer  
driver.  
For details, refer to the PC Printing Guide on-screen  
manual.  
3
Load the paper.  
(B)  
(1) Load the paper in the Rear Tray with the print  
(1) (2)  
side facing UP.  
(2) Align the paper stack against the Cover Guide  
on the right side of the Paper Support.  
Note  
Make sure that the Cover Guide is set upright  
when you load paper in the Rear Tray.  
(3)  
(3) Pinch the Paper Guide and slide it against the  
left side of the paper stack.  
Important  
Do not slide the Paper Guide too hard. Paper  
may not be fed properly.  
Do not load higher than the Load Limit  
Mark (B).  
4
Specify the page size and media type settings according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of the  
loaded paper in Page size and Media type in each mode. For details on settings in each menu,  
see “Setting Items” on page 24 and page 45.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 36 or “Printing with  
Macintosh” on page 37.  
16  
Before Using the Machine  
Loading Paper in the Cassette  
Some types and sizes of paper are not loadable in the Cassette and require the use of the Rear  
Tray. If you intend to use only the Cassette, check for any usage restrictions in advance. See  
“Paper Handling” on page 9.  
Important  
z Do not leave photo paper, such as Photo Paper Pro, in the Cassette for a long time. This may  
cause paper discoloration due to natural aging.  
z If you load photo paper such as Photo Paper Pro in the Cassette, you may get roller traces on  
the print surface. To avoid this, load paper in the Rear Tray.  
1
2
Flatten the four corners of the paper before loading it.  
See “Flatten the four corners of the paper before loading it.” on page 15.  
Pull out the Cassette from the machine.  
3
Load the paper with the print side facing DOWN.  
(1) Load the paper in the Cassette with the print  
side facing DOWN and the leading edge to the  
far side.  
(2) Align the paper stack against the right side of  
(A)  
the Cassette.  
(3) Slide the Paper Guides to fit to the loaded  
paper stack.  
(1)  
(2)  
(3)  
Do not load higher than the Load Limit  
Mark (A).  
Before Using the Machine  
17  
4
Insert the Cassette into the machine.  
Push the Cassette all the way into the machine.  
5
6
Prepare the Paper Output Tray.  
(1) Open the Paper Output Tray.  
Put your finger in the rounded indent of the  
Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
(3) Press the Paper Feed Switch so that the  
Cassette lamp (B) lights.  
(B)  
(3)  
(2) (1)  
Specify the page size and media type settings according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of the  
loaded paper in Page size and Media type in each mode. For details on settings in each mode,  
see “Setting Items” on page 24 and page 45.  
z When using the machine connected to a computer, select the size and type of the loaded paper  
in Page Size (or Paper Size) and Media Type in the printer driver.  
For details on printer driver settings, see “Printing with Windows” on page 36 or “Printing with  
Macintosh” on page 37.  
z You can also select the paper source with the printer driver.  
For details, refer to the PC Printing Guide on-screen manual.  
18  
Before Using the Machine  
Loading Envelopes  
Use either European DL or US Comm. Env. #10-sized envelope.  
Important  
z You need to print from the computer to print on envelopes.  
z Do not use the following envelopes:  
– Envelopes with double flaps (or sticker flaps)  
– Envelopes with an embossed or treated surface  
– Envelopes with pressure stickers  
– Envelopes whose gummed flaps are already moistened and adhesive  
Loading Envelopes in the Rear Tray  
1
Prepare the envelopes.  
z Press down on all four corners and edges of the envelopes to flatten them.  
z If the envelopes are curled, hold the opposite corners and gently twist them in the opposite  
direction.  
z If the flap of an envelope is curled, flatten it.  
z If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope  
flat and sharpen the crease.  
Press the envelope flat, working from the middle to the edge.  
* The above illustrations show a side view of the leading edge of the envelope.  
Important  
The envelopes may jam in the machine if they are not flat or the edges are not aligned.  
Make sure that no curl or puff exceeds 0.1 inches / 3 mm.  
Before Using the Machine  
19  
2
Load the envelopes.  
(B)  
(1) Load the envelope against the Cover Guide  
(the right side of the Paper Support).  
Load with the address side facing UP and the  
rear flaps DOWN on the left.  
(1)  
Up to 10 envelopes can be loaded at once.  
(2)  
(3)  
Important  
Make sure that the Cover Guide is set upright  
when you load envelopes in the Rear Tray.  
(A)  
(A) Printing orientation  
(B) Make sure the flaps are folded.  
(2) Pinch the Paper Guide and slide it against the left side of the envelope.  
Note  
Do not slide the Paper Guide too hard. The envelopes may not be fed properly.  
(3) Press the Paper Feed Switch so that the Rear Tray lamp lights up.  
3
Specify the settings in the printer driver.  
(1) Select Envelope in Media Type.  
(2) Select the size for envelopes.  
In Windows®, select DL Env. or Comm. Env. #10 in Page Size.  
In Macintosh®, select DL Envelope or #10 Envelope in Paper Size.  
(3) Select Landscape in Orientation.  
Important  
Be sure to set the printer driver setting properly. If you do not, the address will be printed in the  
wrong direction.  
Note  
For details on printer driver settings, see “Printing with Windows” on page 36 or “Printing with  
Macintosh” on page 37.  
20  
Before Using the Machine  
Loading Envelopes in the Cassette  
1
Prepare the envelopes.  
See “Prepare the envelopes” on page 19.  
(A)  
2
Load the envelopes.  
(1) Align the envelope stack against the right side  
of the Cassette.  
Load with the address side facing DOWN. The  
flap of the envelope will appear facing UP on  
the left side.  
(1)  
(2)  
Up to 5 envelopes can be loaded at once.  
(2) Slide the Paper Guides against the sides of the  
envelope.  
(A) Make sure the flaps are folded.  
(3)  
(3) Press the Paper Feed Switch so that the  
Cassette lamp lights up.  
(B)  
(B) Printing orientation  
3
Specify the settings in the printer driver.  
(1) Select Envelope in Media Type.  
(2) Select the size for envelopes.  
In Windows, select DL Env. or Comm. Env. #10 in Page Size.  
In Macintosh, select DL Envelope or #10 Envelope in Paper Size.  
(3) Select Landscape in Orientation.  
Important  
Be sure to set the printer driver setting properly. If you do not, the address may be printed in  
the wrong direction.  
Note  
For details on printer driver settings, see “Printing with Windows” on page 36 or “Printing with  
Macintosh” on page 37.  
Before Using the Machine  
21  
Loading Small-Sized Paper  
You can use 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, and Credit card-sized  
papers.  
Note  
Load Credit card-sized paper in the Rear Tray.  
z Loading Small-Sized Paper in the Rear Tray  
(1) Load the small-sized paper against the Cover  
Guide (the right side of the Paper Support)  
with the print side facing UP.  
Note  
(1)  
Make sure that the Cover Guide is set upright  
when you load paper in the Rear Tray.  
(2)  
(2) Pinch the Paper Guide and slide it against the  
(3)  
left side of the paper stack.  
(3) Press the Paper Feed Switch so that the  
Rear Tray lamp lights.  
(4) Specify the page size and media type settings  
according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of  
the loaded paper in Page size and Media type in each mode. For details on settings in  
each mode, see “Setting Items” on page 24 and page 45.  
z When using the machine connected to a computer, select the size and type of the loaded  
paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on  
printer driver settings, see “Printing with Windows” on page 36 or “Printing with Macintosh”  
on page 37.  
z You can also select the paper source with the printer driver.  
For details, refer to the PC Printing Guide on-screen manual.  
22  
Before Using the Machine  
z Loading Small-Sized Paper in the Cassette  
(1) Align the paper stack against the right side of  
the Cassette with the print side facing DOWN.  
(2) Slide the Paper Guides against the sides of the  
(1)  
(2)  
paper stack.  
(3) Press the Paper Feed Switch so that the  
Cassette lamp lights.  
(3)  
(4) Specify the page size and media type settings  
according to the loaded paper.  
Note  
z When performing copy direct printing without using a computer, select the size and type of  
the loaded paper in Page size and Media type in each mode. For details on settings in  
each mode, see “Setting Items” on page 24 and page 45.  
z When using the machine connected to a computer, select the size and type of the loaded  
paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on  
printer driver settings, see “Printing with Windows” on page 36 or “Printing with Macintosh”  
on page 37.  
z You can also select the paper source with the printer driver.  
For details, refer to the PC Printing Guide on-screen manual.  
Before Using the Machine  
23  
Copying  
Making Copies  
This section describes the basic procedure to make copies. For details, refer to “Copying” in the  
User’s Guide on-screen manual.  
1
Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
2
3
Make sure that Copy is selected on the HOME screen, then press the OK button.  
Load paper.  
See “Loading Printing Paper” on page 8.  
4
5
Load the original on the Platen Glass.  
See “Handling the Original Document” on page 6.  
Specify copy settings.  
(1) Confirm the paper source, page size, media  
type, and other settings. To change the settings,  
select the item and press the OK button.  
(2) Press the [+] or [-] button to specify the number  
(1)  
of copies.  
6
Press the Color button for color copying, or  
the Black button for black & white copying.  
(2)  
Setting Items  
(1)  
(2)  
(3)  
(4)  
(5)  
(6)  
Note  
z Page size and media type settings are saved in each mode.  
z The settings of the page size, media type, etc. are retained even if the machine is turned off.  
z Depending on the functions, some setting items cannot be specified in combination.  
(1) Magnification  
Specify the reduction/enlargement method. For details, refer to “Reducing or Enlarging a  
Copy” in the User’s Guide on-screen manual.  
(2) Intensity  
Specify the intensity. For details, refer to “Changing Intensity Setting” in the User’s Guide  
on-screen manual.  
24  
Copying  
(3) Page size  
Select the page size of the loaded paper.  
(4) Media type  
Select the media type of the loaded paper.  
(5) Print quality  
Adjust print quality according to the original.  
(6) Paper source  
Select the paper source. Before printing, confirm that the location where you have loaded  
paper is selected as the paper source.  
Important  
z If you used Fast (speed-priority) with media type set to Plain paper and the quality is not as  
good as expected, select Standard or High (quality-priority) and try copying again.  
z Select High (quality-priority) to copy in grayscale. Grayscale renders tones in a range of grays  
instead of black or white.  
Using Useful Copy Functions  
For details, refer to “Using Useful Copy Functins” in the User’s Guide on-screen manual.  
Reduced/Enlarged copy  
Two-sided copy  
Borderless copy  
2-on-1 copy  
4-on-1 copy  
Image repeat  
Frame erase  
Trimming  
Masking  
Copying  
25  
Printing from a Memory Card  
Memory Cards Supported by This Machine  
The following memory cards are compatible with this machine.  
Memory cards that can be directly inserted into the Card Slot:  
z
z
z
SD Secure Digital memory card  
SDHC memory card  
MultiMediaCard  
z
z
Compact Flash (CF) Card  
Supports Type I/II (3.3 V)  
Microdrive  
z
z
Memory Stick  
Memory Stick PRO  
Memory cards that can be inserted in the Card Slot using the adapter:  
Important  
If one of the following memory cards is inserted without an adapter, you may not be able to remove the  
card. Be sure to attach it to the adapter before inserting to the Card Slot.  
miniSD Card*1  
microSD Card*2  
xD-Picture Card*3  
z
z
Memory Stick Duo*1  
Memory Stick PRO Duo*1  
RS-MMC*1  
*1 Use the special adapter provided with the card.  
*2 Use “SD Card Adapter” provided with the card.  
*3 Requires purchase of a separate compact flash card adapter for xD-Picture Cards.  
26  
Printing from a Memory Card  
Inserting the Memory Card  
Caution  
When a memory card is inserted into the Card Slot, the Access lamp is lit. When this Access lamp is  
flashing, the machine is accessing to the memory card. In this case, do not touch the area around the  
Card Slot.  
1
2
Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
Open the Card Slot Cover.  
3
Insert only one memory card into the Card Slot.  
z How to insert  
Insert a memory card with the labeled side facing to the right.  
Card Type  
Inserting Card  
z
z
z
Compact Flash (CF) Card  
The Access  
lamp lights up.  
Microdrive  
xD-Picture Card*1  
Insert into the left  
Card Slot.  
z
z
z
z
z
z
z
z
z
z
SD Secure Digital memory card  
SDHC memory card  
miniSD Card*1  
The Access lamp  
lights up.  
microSD Card*2  
Insert into the  
right Card Slot.  
Memory Stick  
Memory Stick PRO  
Memory Stick Duo*1  
Memory Stick PRO Duo*1  
MultiMediaCard  
RS-MMC*1  
*1Be sure to attach the memory card to the special adapter before inserting it into the Card  
Slot.  
*2Use “SD Card Adapter” provided with the card.  
Printing from a Memory Card  
27  
Caution  
z The memory card will stick out of the Card Slot, but do not force it into the slot any further. Doing  
so damages the machine and the memory card.  
z Make sure that the memory card is correctly oriented before inserting it into the Card Slot. If you  
force the memory card into the Card Slot in the wrong orientation, you may damage the memory  
card and/or the machine.  
4
5
Confirm that the Access lamp has lit up.  
Close the Card Slot Cover.  
Removing the Memory Card  
1
2
3
Open the Card Slot Cover.  
Make sure that the Access lamp is lit, then remove the memory card.  
Close the Card Slot Cover.  
Important  
The Access lamp flashes while the machine is reading or writing data from/to the memory card.  
Removing the memory card or turning off the machine while the Access lamp is flashing may  
damage the data saved on the memory card. Do not remove the memory card while the Access  
lamp is flashing.  
Printing Photographs Saved on a Memory Card  
1
Prepare for printing.  
(1) Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
(2) Load paper.  
See “Loading Printing Paper” on page 8.  
2
3
Insert the memory card.  
(1) Select Memory card on the HOME screen, then press the OK button.  
(2) Insert the memory card into the Card Slot.  
See “Inserting the Memory Card” on page 27.  
Select the print menu.  
(1) Make sure that Select and print is selected, then press the OK button.  
(2) Confirm the paper source, paper size, media type, and other settings.  
To change the settings, select the item and press the OK button.  
(3) Select Next, and then press the OK button.  
4
Select the photo to print and specify the number of copies for each photo.  
(1) Use the Easy-Scroll Wheel or the [ or ] button to display a photo to print.  
(2) Press the [+] or [-] button to specify the number of copies.  
28  
Printing from a Memory Card  
(3) Repeat steps (1) and (2) to specify the number of copies for each photo.  
(4) Press the OK button.  
5
Start printing.  
(1) Confirm the print setting.  
To change the settings, select the item and press  
the OK button.  
(2) Confirm the total number of copies for the selected  
(1)  
photos.  
Note  
(2)  
For details on the functions associated with Advanced  
and Check photo, see “Setting Items” on page 29.  
(3) Press the Color button.  
The specified number of copies of each photo will be printed.  
Setting Items  
z Print Settings Confirmation Screen  
Example: Screen displayed in Select and print in the memory card mode or the easy photo  
reprint mode  
(1)  
(2)  
(3)  
(4)  
(5)  
Note  
z Page size and media type settings are saved in each mode.  
z Depending on the functions, some setting items cannot be specified in combination.  
z The print settings are retained even if the machine is turned off.  
(1) Page size  
Select the page size of the loaded paper.  
(2) Media type  
Select the media type of the loaded paper.  
(3) Print quality  
Adjust the print quality according to the original.  
(4) Bordered, Borderless  
Select bordered or borderless print.  
(5) Paper source  
Select the paper source. Before printing, confirm that the location where you have loaded  
paper is selected as the paper source.  
Note  
When you set Plain paper in media type, the photo will be printed with bordered even you select  
Boderless.  
Printing from a Memory Card  
29  
z Advanced Print Settings Screen  
When you press the left Function button in the print settings confirmation screen, the Auto  
image fix screen is displayed.  
When Auto image fix ON is selected, the scene or person’s face of a shot photo is recognized  
and the most suitable correction for each photo is made automatically. It makes a darkened face  
by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.  
and corrects each scene with the most suitable color, brightness, or contrasts automatically to  
print.  
Note  
z The Auto image fix is only available in the memory card mode.  
z Photos in a memory card are printed in Auto image fix as default. In Auto image fix, you can  
specify only (1) Date or (2) File no. below.  
z If you do not satisfy the print result in Auto image fix, you can select Manual correction.  
If you select Manual correction, you can specify each advanced setting item below.  
Example: Screen displayed in the memory card mode  
(5)  
(6)  
(7)  
(8)  
(1)  
(2)  
(3)  
(4)  
(9)  
(10)  
(11)  
(12)  
Example: Screen displayed in the easy photo reprint mode  
(13)  
30  
Printing from a Memory Card  
(1) Date*1  
Activate/deactivate to print the shooting date on a photo.  
(2) File no.*1  
Activate/deactivate to print the file no. on a photo.  
Note  
It is not possible to print both the shooting date and the file no. under the following conditions:  
z Layout print is selected as a print function in the memory card mode, and/or  
z Credit card is selected in Page size.  
Under these conditions, even if both Date ON and File no. ON are set, only the shooting date will  
be printed. If you want to print the file no., select Date OFF.  
(3) Red eye correc.*1  
Corrects red eyes in portraits caused by flash photography.  
(4) Vivid photo*1  
Makes green and blue more lively.  
(5) Photo opt. pro*1  
Automatically optimizes brightness and tone of a photo.  
(6) Noise reduction*1  
Reduces the noise on blue areas like the sky as well as on black areas.  
(7) Face brightener  
Brightens a darkened face on the photo taken against the light.  
(8) Image optimizer*1  
Corrects and smooths the jagged contours for printing.  
(9) Brightness  
Adjust brightness.  
(10)Contrast  
Adjust contrast.  
(11) Color hue  
Adjust color hue.  
For example, you can increase red or yellow to adjust the skin tone.  
(12)Effect*1  
Applies special effects to the photo, such as printing in sepia tones or with a sketch  
illustration like effect.  
(13)Fade restoration*2  
Corrects the color when printing photos that have faded or color cast over time.  
*1 Can be selected only in memory card mode.  
*2 Can be selected only in easy photo reprint mode.  
Printing from a Memory Card  
31  
Using Useful Printing Functions  
Layout print  
Prints photos you pasted in the specified layout.  
Sticker print  
Prints your favorite photo with a frame on Canon Photo Stickers.  
DPOF print  
Prints according to the Digital Print Order Format (DPOF) settings on your digital camera, if you  
have specified them.  
Captured info print  
Prints information on photographs at the time of its shooting (Exif info) in the margin of Photo  
index print or selected individual photos.  
Photo index print  
Prints an index of all the photos saved on a memory card.  
Print all photos  
Prints all photos saved on the memory card.  
Using Useful Display Functions  
Change display  
The display method of a photograph can be changed.  
Trimming  
Edits images displayed on the LCD by cropping them.  
Search  
When there are a lot of photos saved on the memory card, displays and prints only photos shot  
on the specified date or within the specified range of dates.  
32  
Printing from a Memory Card  
Printing by Using the Photo Index Sheet  
1
2
Turn on the machine, and load A4 or Letter-sized plain paper.  
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 8.  
Make sure that the proper paper source is selected.  
See “Changing the Paper Source” on page 14.  
3
4
5
Select Photo index sheet on the HOME screen, then press the OK button.  
Make sure that Index sheet print is selected, then press the OK button.  
Insert a memory card into the Card Slot.  
See “Inserting the Memory Card” on page 27.  
6
7
8
9
Select a range of images to include in the Photo Index Sheet, then press the OK  
button.  
Press the Color button.  
The Photo Index Sheet(s) will be printed.  
Fill in the appropriate circles in the Photo  
Index Sheet.  
Load paper as you specified in the Photo  
Index Sheet.  
10 Make sure that Scan sheet and print is  
selected, then press the OK button.  
11 Place the Photo Index Sheet face-down on  
the Platen Glass, then press the OK button.  
Printing from a Memory Card  
33  
Photo Printing from Printed Photo  
You can scan printed photos, specify the number of copies with viewing them on the LCD, and print  
them.  
1
Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
2
3
Select Easy photo reprint on the HOME screen, then press the OK button.  
Lift the Document Cover and load the photos on the Platen Glass.  
Place the photos face down on the Platen Glass as follows.  
Credit card-sized originals  
4"x 6"/ 101.6 x 152.4 mm or  
5"x 7"/ 127.0 x 177.8 mm originals  
0.4"/ 10 mm 0.4"/ 10 mm  
0.4"/ 10 mm  
0.4"/ 10 mm  
0.4"/ 10 mm  
0.4"/ 10 mm  
0.4"/ 10 mm  
4
5
6
Gently close the Document Cover and press the OK button.  
The photographs are scanned.  
Load paper.  
See “Loading Printing Paper” on page 8.  
Select the print menu.  
(1) Make sure that Select and print is selected, then press the OK button.  
(2) Confirm the paper source, paper size, media type, and other settings.  
To change the settings, select the item and press the OK button.  
(3) Select Next, and then press the OK button.  
7
Select the photo to print and specify the number of copies for each photo.  
(1) Use the Easy-Scroll Wheel or the [ or ] button to display a photo to print.  
(2) Press the [+] or [-] button to specify the number of copies.  
(3) Repeat steps (1) and (2) to specify the number of copies for each photo.  
(4) Press the OK button.  
34  
Photo Printing from Printed Photo  
8
Start printing.  
(1) Confirm the print setting.  
To change the settings, select the item and  
press the OK button.  
(2) Confirm the total number of copies for selected  
(1)  
(2)  
photos.  
Note  
For details on the function associated with Advanced,  
see “Advanced Print Settings Screen” on page 30.  
(3) Press the Color button to print in color, or the Black button to print in black & white.  
The specified number of copies of each photo will be printed.  
Using Useful Printing Functions  
Sticker print  
Prints your favorite photo on Canon Photo Stickers to create your own stickers.  
Print all photos  
Prints all scanned photos.  
Using Useful Display Functions  
Change display  
The display method of a photograph can be changed.  
Trimming  
Edits images displayed on the LCD by cropping them.  
Photo Printing from Printed Photo  
35  
Printing from Your Computer  
This section describes procedure for basic printing.  
Printing with Windows  
Note  
When printing photographs taken by your digital camera, you can perform Borderless Printing in easy  
steps using Easy-PhotoPrint EX. Easy-PhotoPrint EX is provided on the Setup CD-ROM. Easy-PhotoPrint  
EX supports Exif Print to optimize photographs taken by an Exif-compliant digital camera by using the  
print information recorded at the time of shooting to achieve higher print quality. For details on using Easy-  
PhotoPrint EX, refer to the PC Photo Printing Guide on-screen manual.  
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 8.  
2
3
4
Create a document or open a file to print using an appropriate application software.  
Select Print on the application software’s File menu.  
Make sure that Canon XXX Printer (where  
XXX” is your machine’s name) is selected in  
Select Printer, and click Preferences (or  
Properties).  
5
6
Specify the required settings and click OK.  
You can change the paper source to be used with  
the printer driver as well as the Operation Panel on  
the machine. For details, see “Changing the Paper  
Source” on page 14.  
Note  
For details on other printer driver functions, click Help  
or Instructions to view the online help or the PC  
Printing Guide on-screen manual. Instructions is only  
displayed when the on-screen manuals are installed.  
Click Print (or OK).  
36  
Printing from Your Computer  
Printing with Macintosh  
1
Turn on the machine and load the paper in the machine.  
See “Turning the Machine On and Off” on page 5 and “Loading Printing Paper” on page 8.  
2
3
Create a document or open a file to print using an appropriate application software.  
Select Page Setup on the application  
software’s File menu.  
4
5
Make sure that your machine’s name is  
selected in Format for.  
Select the page size of the loaded paper in  
Paper Size.  
6
7
Click OK.  
Select Print on the application software’s File  
menu.  
8
9
Select Quality & Media in the pop-up menu.  
Specify the required settings.  
You can change the paper source to be used with  
the printer driver as well as the Operation Panel on  
the machine. For details, see “Changing the Paper  
Source” on page 14.  
Note  
For details on other printer driver functions, click  
manual. If the on-screen manuals are not installed, the PC Printing Guide on-screen manual is not  
displayed even if is clicked.  
to view the PC Printing Guide on-screen  
10 Click Print.  
Printing from Your Computer  
37  
Scanning Images  
You can scan images from the machine to a computer without printing them and save them in  
popular image types, such as JPEG, TIFF, bitmaps, or PDF. If you are scanning printed text, you can  
use the OCR (Optical Character Recognition) software to convert it to text data.  
Scanning Methods  
You can select from the various scanning methods.  
z If You Want to Scan Originals Easily From the Machine  
You can scan originals by using the Operation Panel of the machine.  
See “Scanning Using the Operation Panel of the Machine” on page 38.  
z If You Want to Edit or Print the Scanned Images  
MP Navigator EX enables you to edit the scanned images, such as optimizing or trimming.  
You can also start application software from MP Navigator EX to edit or print the scanned  
images.  
For detailed operations of MP Navigator EX, refer to the Scanning Guide on-screen manual.  
z If You Want to Scan Originals with Advanced Settings  
ScanGear enables you to scan originals with advanced settings such as the resolution.  
For detailed operations of ScanGear, refer to the Scanning Guide on-screen manual.  
Besides the above-mentioned methods, you can use a TWAIN- or WIA- (Windows Vista and  
Windows XP only) compliant application software and the Control Panel (Windows Vista and  
Windows XP only) to scan originals with this machine. For detailed operations, refer to the Scanning  
Guide on-screen manual.  
Scanning Using the Operation Panel of the Machine  
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
1
(Macintosh only) Prepare your computer before scanning.  
This operation is not necessary for Mac OS X v.10.4.x.  
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
2
3
Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
Load the original document on the Platen Glass.  
For scanning documents, see “Handling the Original Document” on page 6.  
For scanning printed photos, see “Photo Printing from Printed Photo” on page 34.  
4
Select Scan on the HOME screen, then press the OK button.  
38  
Scanning Images  
5
Select the document type, then press the OK button.  
Important  
Make sure that the document is loaded correctly according to the document type you have  
selected.  
For details, refer to “Scanning Methods” in the User’s Guide on-screen manual.  
6
7
Select the scan operation, then press the OK button.  
Press the Color or Black button.  
The operation to be performed after scanning the original depends on the scan operation  
setting you have selected in step 6. For details on how to modify the operation settings, refer  
to the Scanning Guide on-screen manual.  
Scanning Images  
39  
Printing Photographs Directly from a  
PictBridge Compliant Device  
You can connect a PictBridge compliant device such as a digital camera, camcorder, or mobile  
phone using a USB cable recommended by the device’s manufacturer, and print recorded images  
directly without using a computer.  
z Connectable Devices  
PictBridge is an industry standard enabling a range of digital photo solutions, including the direct  
printing of photos from a digital still camera, camcorder or mobile phone* without the need to use  
a computer. A device can be connected to this machine for direct printing regardless of the  
manufacturer or the model as long as it complies with the PictBridge standard.  
* PictBridge compliant digital still cameras, digital camcorders, and camera-equipped mobile  
phones are hereafter collectively referred to as “PictBridge compliant device”.  
A device with this mark is PictBridge compliant.  
z Printable Image Data Format  
This machine prints images taken with a DCF (Design rule for Camera File system) ver. 1.0/2.0-  
compatible digital camera (Exif ver. 2.2/2.21 compliant), as well as PNG files.  
Printing Photographs Directly from a PictBridge  
Compliant Device  
To connect a PictBridge compliant device to this machine, use a USB cable recommended by the  
device’s manufacturer.  
Warning  
Do not connect any equipment other than PictBridge compliant devices or the optional Bluetooth Unit BU-  
20 to the Direct Print Port of the machine. If you do so, electric shock, fire, or damage to the machine  
could result.  
Important  
Never disconnect the USB cable during printing unless when explicitly allowed to by the PictBridge  
compliant device. When disconnecting the USB cable between the PictBridge compliant device and  
machine, follow the instructions given in the device’s instruction manual.  
Note  
When printing photos with the PictBridge compliant device connected to the machine, we recommend the  
use of the AC adapter supplied with the device. If you are using the device battery, be sure to charge it  
fully.  
1
Prepare for printing.  
(1) Turn on the machine.  
See “Turning the Machine On and Off” on page 5.  
(2) Load paper.  
See “Loading Printing Paper” on page 8.  
(3) Make sure that the proper paper source is selected.  
40  
Printing Photographs Directly from a PictBridge Compliant Device  
2
Connect the PictBridge compliant device to the machine.  
Note  
Depending on the model or brand of your device, you may have to select a print mode compliant  
with PictBridge before connecting the device. You may also have to turn on the device or select  
Play mode manually after connecting the device to the machine.  
Perform necessary operations on the PictBridge compliant device before connecting it to this  
machine according to instructions given in the device’s instruction manual.  
(1) Make sure that the PictBridge compliant  
device is turned off.  
(2) Connect the PictBridge compliant device to  
the machine using a USB cable  
recommended by the manufacturer of the  
device.  
The device turns on automatically.  
If your device does not turn on  
automatically, turn it on manually.  
(3) Set up the PictBridge compliant device for  
direct printing.  
will appear on the LCD of the device  
(2)  
when the machine is correctly connected.  
3
4
Specify the print settings such as paper type and layout.  
See “About PictBridge Print Settings” on page 42.  
You can make settings using the menu on the LCD of your PictBridge compliant device.  
Select the size and type of paper that you loaded in the machine.  
If your PictBridge compliant device does not have setting menu, change the setting from the  
machine. For details, see “Setting on the Machine” on page 44.  
Start printing from your PictBridge compliant device.  
Printing Photographs Directly from a PictBridge Compliant Device  
41  
About PictBridge Print Settings  
Settings on a PictBridge Compliant Device  
This section describes the print settings on a PictBridge compliant device. When operating the  
device, be sure to follow the instructions given in the instruction manual of your PictBridge  
compliant device.  
Note  
z In the following description, names of setting items are given according to those used in Canon-  
brand PictBridge compliant devices. Setting item names may be different depending on the  
brand or model of your device.  
z Some setting items explained below may not be available on some devices. In this case, the  
settings made on the machine are applied. Also, when some items are set to Default on a  
PictBridge compliant device, the machine settings for these items are applied. For details, see  
“Setting on the Machine” on page 44.  
z Paper Size and Paper Type Settings  
The following sizes and types of printing paper can be used when printing from a PictBridge  
compliant device.  
z Paper size  
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*1, Credit card*2, 8" x 10" / 203.2 x  
254.0 mm, A4, Letter, Wide*1  
z Paper type  
Loadable Paper*4  
Paper Type Setting  
Plain Paper*3  
Super White Paper or other plain paper  
Photo Paper Plus Glossy  
Glossy Photo Paper  
Photo  
Glossy Photo Paper “Everyday Use”  
Photo Paper Glossy  
Photo Paper Plus Semi-gloss*5  
Photo Stickers*2, *6  
Fast Photo  
Photo Paper Pro  
The available page sizes vary depending on the media type. For details, visit our website.  
*1 Can be selected only on certain Canon-brand PictBridge compatible devices.  
*2 Feeding this paper from the Cassette can damage the machine. Load in the Rear Tray.  
*3 Plain Paper can be selected for Paper type only when Paper size is set to A4 or 8.5" x  
11" (Letter). When Paper type is set to Plain Paper, borderless printing will be disabled  
even when Layout is set to Borderless.  
*4 You may not be able to purchase some Canon genuine papers depending on the country  
or region of purchase.  
*5 When printing on Photo Paper Plus Semi-gloss 8" x 10" / 203.2 x 254.0 mm (SG-201),  
select 20 x 25 cm/8" x 10" for Paper size and Default for Paper type.  
* Select Photo Plus Glossy for Media type in the PictBridge settings screen on the  
machine. See “Setting on the Machine” on page 44.  
*6 Exclusively used to print photo stickers. When printing on sticker paper, select 10 x 15 cm/  
4" x 6" for Paper size and Photo for Paper type. Do not set Layout to Borderless.  
42  
Printing Photographs Directly from a PictBridge Compliant Device  
z Layout Setting  
Various layout options are available.  
z Bordered/Borderless: You can select whether or not to print an image with a border.  
z N-up: You can use this option when printing on sticker paper, or A4- or Letter-sized paper.  
Sticker paper: When you select 10 x 15 cm/4" x 6" for Paper size, you can print 16  
images on a single sheet of paper.  
A4- or Letter-sized paper: When you select A4 or 8.5" x 11" (Letter) for Paper size, you  
can print 4 images on a single sheet of paper.  
z Shooting Info (Exif Data): You can print shooting info (Exif Data) along with the image.  
The following two options are available.  
1-up*1: Prints the shooting info (Exif Data) in the margin of selected individual images.  
20-up*2: Prints 20 images specified with DPOF*3 and their shooting info (Exif Data) in list  
format on a single sheet of paper.  
z 35 mm Film Style Layout (Contact Printing Layout)*2: You can print the multiple images  
specified with DPOF*3 in a list format that looks like a negative film.  
Besides the above options, you can also specify to print an index of images in the DPOF*3 print  
settings menu.  
*1 You can use this option only when 10 x 15 cm/4" x 6", 13 x 18 cm/5" x 7", 20 x 25 cm/8" x  
10", A4 or 8.5" x 11" (Letter) is selected for Paper size.  
*2 You can use this option only when A4 or 8.5" x 11" (Letter) is selected for Paper size.  
*3 DPOF (Digital Print Order Format) is a standard format to record the specified information  
regarding images, such as which image or number of copies to print.  
z Date/File No. Print Setting  
You can specify whether the date and/or file number will be printed.  
Note  
z If the images already have dates superimposed when shot, set this PictBridge setting item to  
Off. If you select Date, File No., or Both, the date and/or file number will be printed over the  
date printed by the device’s function.  
z Depending on the paper size and layout, the date will only be printed even when Both is  
selected.  
z Image Optimize Setting  
You can select the optimization method to obtain high print quality.  
When you select Default, the most suitable correction for each photo is made using the Auto  
image fix function of the machine. See “Setting on the Machine” on page 44.  
When you select On, photos are optimized for printing using the Photo opt. pro function.  
If you are using a Canon-brand PictBridge compliant device, the following additional options may  
be available, depending on the model.  
VIVID makes green and blue more lively.  
NR (Noise Reduction) reduces the noise on blue areas like the sky as well as on black areas.  
Face brightens a darkened face on the photo taken against the light.  
Red-Eye corrects red eyes in portraits caused by flash photography.  
z Trimming Setting  
You can select an area to print.  
Printing Photographs Directly from a PictBridge Compliant Device  
43  
Setting on the Machine  
This section describes the PictBridge print settings on the machine.  
Set the print settings to Default on the PictBridge compliant device when you want to print  
according to the settings on the machine.  
z Displaying the PictBridge Settings Screen and Specifying the Settings  
(1) Turn on the machine.  
(2) Select Settings on the HOME screen, then press the OK button.  
(3) Select Device settings, then press the OK button.  
(4) Select PictBridge settings, then press the OK button.  
(5) Select the item to set, then press the OK button.  
(6) Select the item, then press the OK button.  
(7) Confirm the print settings, select Next and then press the OK button.  
(8) Select Auto image fix ON or Manual correction, then press the OK button.  
When Auto image fix On is selected, the scene or person’s face of a shot photo is  
recognized and the most suitable correction for each photo is made automatically. It  
makes a darkened face by backlight brighter to print. It also analyzes a scene such as  
scenery, night scene, person, etc. and corrects each scene with the most suitable color,  
brightness, or contrasts automatically to print.  
When Manual correction is selected, repeat steps (5) and (6) and then specify each  
item. After finishing all settings you need, select OK and then press the OK button. You  
can print from the PictBridge compliant device with specified settings.  
44  
Printing Photographs Directly from a PictBridge Compliant Device  
z Setting Items  
No. Setting Item  
Description  
Corresponding  
Setting of PictBridge  
Compliant Devices*1  
(1) Page size  
(2) Media type  
(3) Print quality  
Select the page size, when printing  
directly from a PictBridge compliant  
device.  
Paper size  
Select the media type, when printing  
directly from a PictBridge compliant  
device.  
Paper type  
Select the print quality, when printing  
directly from a PictBridge compliant  
device.  
(4) Bordered/Borderless Select bordered or borderless print.  
Layout  
(5) Photo opt. pro  
Automatically optimizes brightness  
and tone of a photo.  
Image optimize  
(6) Vivid photo  
Makes green and blue more lively.  
(7) Face brightener  
Brightens a darkened face on the  
photo taken against the light.  
(8) Noise reduction  
(9) Image optimizer  
(10) Red eye correc.  
Reduces the noise on blue areas like  
the sky as well as on black areas.  
Corrects and smooths the jagged  
contours for printing.  
Corrects red eyes in portraits caused  
by flash photography.  
(11) Brightness  
(12) Contrast  
(13) Color hue  
Adjust brightness.  
Adjust contrast.  
Adjust color hue. For example, you  
can increase red or yellow to adjust  
the skin tone.  
(14) Effects  
Applies special effects to the photo,  
such as printing in sepia tones or with  
a sketch illustration like effect.  
*1 Set the items in this column to Default on the PictBridge compliant device when you want  
to make settings on the machine.  
*2 When Manual correction is selected, the items (5) to (14) are available to specify.  
Printing Photographs Directly from a PictBridge Compliant Device  
45  
Routine Maintenance  
Replacing an Ink Tank  
This section explains the way to confirm the ink status and the procedure to replace ink tanks.  
When ink runs out or other errors occur, an error message is displayed on the LCD to inform you of  
the error. See “An Error Message Is Displayed on the LCD” on page 70 and confirm how to handle it.  
When printing from your computer, error messages appear on your computer screen as well.  
Note  
z Be sure to install the ink tanks in the correct order indicated by the label on the Print Head Holder.  
The machine will not print if an ink tank is installed in the incorrect position.  
z For information on the compatible ink tanks, refer to the back cover of this guide.  
z If printing becomes faint or white streaks appear despite sufficient ink levels, see “When Printing  
Becomes Faint or Colors Are Incorrect” on page 52.  
Getting the Ink Status Information  
You can confirm the status of ink tanks in the following two ways:  
z “With the LCD of this Machine” on page 46  
z “With the Ink Lamps” on page 47  
z With the LCD of this Machine  
You can confirm the status of each ink tank in the remaining ink volume screen on the LCD.  
(1) Make sure that the machine is turned on, then  
press the HOME button.  
The HOME screen will be displayed.  
(2) Press the left Function button.  
(A)  
The below screen will be displayed.  
(A) Confirm whether any symbols are  
displayed here.  
Ink is low. You can continue printing for a while, but we recommend you  
to have a new ink tank available.  
Ink may have run out. See “The following ink may have run out.  
Replacing the ink tank is recommended.” in “An Error Message Is  
Displayed on the LCD” on page 70 and take appropriate action.  
Note  
The ink status information is also displayed in the screen that appears during printing.  
46  
Routine Maintenance  
An error message may be displayed on the LCD during printing.  
Ink has run out. See “The following ink has run out. Replace the  
ink tank.” in “An Error Message Is Displayed on the LCD” on  
page 70 and take appropriate action.  
(B)  
(B) Empty ink tank.  
z With the Ink Lamps  
You can confirm the status of each ink tank by the ink lamps. Open the Scanning Unit (Printer Cover)  
of the machine to confirm how the ink lamps light or flash.  
z Ink lamp is on  
The ink tank is correctly set and there is enough ink remaining to print.  
z Ink lamp is flashing  
Flashing slowly (at around 3-second intervals)  
......Repeats  
Ink is low. You can continue printing for a while, but we recommend you to have a new ink  
tank available.  
Flashing quickly (at around 1-second intervals)  
......Repeats  
The ink tank is inserted in the wrong position or it is empty. Ensure that the ink tank is in the  
correct position as directed by the label on the Print Head Holder. If the position is correct and  
its lamp flashes, it is empty. Replace it with a new one.  
z Ink lamp is off  
The tank is not set properly. Press the  
mark on the ink tank until the tank clicks into place.  
If it does not click into place, make sure that the orange protective cap has been removed  
from the bottom of the ink tank. See “Prepare the replacement tank.” on page 49.  
If the lamps are still off after reinserting the ink tanks, there has been an error and the  
machine cannot print. Check the error message displayed on the LCD. See “An Error  
Message Is Displayed on the LCD” on page 70.  
Routine Maintenance  
47  
Replacing Ink Tanks  
When ink tanks run out of ink, replace them using the following steps.  
Important  
Handling Ink  
z To maintain optimal printing quality, we recommend the use of specified Canon brand ink tanks.  
Refilling ink is not recommended.  
z Once you remove an ink tank, replace it immediately. Do not leave the machine with ink tanks  
removed.  
z Replace empty tanks with new ones. Inserting partially used ink tanks may cause the nozzles to  
clog. Furthermore, with such tanks, the machine will not be able to inform you when to replace  
the tanks properly.  
z Once an ink tank has been installed, do not remove it from the machine and leave it out in the  
open. This will cause the ink tank to dry out, and the machine may not operate properly when it  
is reinstalled. To maintain optimal printing quality, use an ink tank within six months of first use.  
z Color ink may be consumed even when printing a black-and-white document or when black-and  
white printing is specified.  
Color ink is also consumed in Print Head Cleaning and Print Head Deep Cleaning, which may  
be necessary to maintain the machine’s performance. When an ink tank is out of ink, replace it  
immediately with a new one.  
1
2
Open the Paper Output Tray.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
Make sure that the machine is turned on, and lift the Scanning Unit (Printer Cover)  
until it stops.  
The Print Head Holder moves to the center.  
Caution  
z Do not hold the LCD or the Operation Panel.  
z Do not hold the Print Head Holder to stop or move  
it.  
Important  
If the Scanning Unit (Printer Cover) is left open for  
more than 10 minutes, the Print Head Holder moves  
to the right side. Close and reopen the Scanning Unit  
(Printer Cover) to return the holder to the center.  
3
Open the Inner Cover.  
Caution  
Do not touch the metallic parts inside the machine.  
48  
Routine Maintenance  
4
Remove the ink tank whose lamp is flashing  
fast.  
(1) Push the tab and remove the ink tank.  
Important  
z Handle ink tanks carefully to avoid staining clothing  
or the surrounding area.  
z Discard empty ink tanks according to the local laws  
and regulations regarding disposal of consumables.  
Note  
z Do not remove more than one ink tank at a time. Be  
sure to replace ink tanks one by one when  
replacing more than one ink tank.  
z For details on ink lamp flashing speeds, see  
“Getting the Ink Status Information” on page 46.  
(A)  
(A) Do NOT touch the Print Head Lock  
Lever; remove only the ink tank.  
5
Prepare the replacement tank.  
(1) Remove the new ink tank from its packaging.  
(B)  
(2) Pull the orange tape (B) in the direction of the  
arrow to peel off the protective film.  
(3) Remove the film (C) completely.  
Important  
(C)  
Make sure that the protective film does not remain on  
the air hole (D). If the air hole is blocked with the  
remaining film, ink may leak out or may not eject  
properly.  
(D)  
(4) Remove the orange protective cap from the  
bottom of the ink tank.  
(E)  
Discard the cap once it is removed.  
Important  
z Do not touch the electrical contacts (F) on the ink  
tank. Doing so can cause the machine to  
malfunction or become unable to print.  
z Be sure to remove the clear film from the ink tank in  
the exact order shown above, as failure to follow  
this step may cause the ink to leak and stain your  
clothes and hands.  
(F)  
z Do not squeeze the side of ink tanks as this may  
cause the ink to leak out and stain your clothes and  
hands.  
(E) Carefully hold the protective cap  
when removing it to prevent the ink from  
staining your fingers.  
z Do not reattach the protective cap once you have  
removed it. Discard it according to the local laws  
and regulations regarding disposal of consumables.  
z Do not touch the open ink port once the protective  
cap is removed, as this may prevent the ink from  
being ejected properly.  
z Be careful not to stain your clothes and hands with  
ink on the removed protective cap.  
Routine Maintenance  
49  
6
Install the ink tank.  
(G)  
(1) Insert the front end of the ink tank into the Print  
Head.  
(G) Make sure the position of the tank matches  
the label.  
(2) Press on the  
mark on the ink tank until the  
ink tank snaps firmly into place.  
(3) Make sure that the ink lamp lights up red.  
Important  
Install all the ink tanks to print. The machine cannot be  
used unless all the ink tanks are installed.  
(1)  
(3)  
(2)  
7
8
Close the Inner Cover.  
Note  
Make sure that the Inner Cover is closed. Printing will  
not start with the Inner Cover open since paper cannot  
be fed properly.  
Gently close the Scanning Unit (Printer Cover).  
Caution  
z Be sure to hold the Scanning Unit (Printer Cover) firmly using both hands, and be careful not to  
get your fingers caught.  
z Do not hold the LCD or the Operation Panel.  
Note  
z If the error message is still displayed after the Scanning Unit (Printer Cover) is closed, see “An  
Error Message Is Displayed on the LCD” on page 70.  
z When you start printing after replacing the ink tank, Print Head Cleaning is performed  
automatically. Do not start another operation until the machine has stopped making operating  
noises.  
50  
Routine Maintenance  
Keeping the Best Printing Results  
To avoid drying of the Print Head and clogging of the nozzles, note the following.  
Note  
z Ink may blur depending on the paper in the following cases;  
– Printed area is traced with a highlight pen or paint-stick  
– Printed area is stained with water or sweat  
z If the print head nozzles get clogged, printouts will become faint or particular colors will not be printed  
properly. For details, see “When Printing Becomes Faint or Colors Are Incorrect” on page 52.  
When You Turn Off the Machine  
Follow the procedure below to turn off the machine.  
(1) Press the ON/OFF button to turn off the machine.  
(2) Confirm that the Power lamp has gone out.  
This takes a few seconds or as long as around 30 seconds.  
(3) Unplug the power cord from the wall outlet.  
If you are using a power outlet strip, you can switch it off instead.  
When you press the ON/OFF button to turn off the machine, the machine automatically puts a  
protective cap on the Print Head to prevent the ink from drying. If you remove the power cord or  
switch off the power outlet strip before the Power lamp goes out, this capping will not be done  
properly, causing the Print Head to dry and clog.  
When You Are Not Using the Machine for a Long Time  
When you are not using the machine for a long time, print or copy in both black & white and in  
color, or perform Print Head Cleaning, about once a month to prevent degradation of the Print  
Head.  
Numerous nozzles are installed in the Print Head for high-precision printing. Just as the  
uncapped tip of a ballpoint pen or marker becomes dry and unusable if it is not used for a long  
period of time, the print head nozzles become blocked by dried ink. Periodically printing or  
cleaning the Print Head can prevent this blockage.  
Routine Maintenance  
51  
When Printing Becomes Faint or Colors Are Incorrect  
When printing becomes faint or colors are incorrect even if ink remains in the ink tanks, the print  
head nozzles are probably clogged. Print the nozzle check pattern to confirm the condition of the  
nozzles and then perform Print Head Cleaning.  
If print results are not satisfactory, performing Print Head Alignment may improve print quality.  
Note  
Before performing maintenance  
z Open the Scanning Unit (Printer Cover) and make sure that all lamps for the ink tanks are lit red.  
If not, see “Getting the Ink Status Information” on page 46 and take the appropriate action.  
z Increase the Print Quality setting in the printer driver settings.  
See “Print Results Not Satisfactory” on page 75.  
z You can also perform the maintenance operation from your computer. For details, refer to the PC  
Printing Guide on-screen manual.  
Step 1  
See “Printing the Nozzle Check Pattern” on page 53.  
If lines are missing or if white streaks appear  
After cleaning the  
Print Head, print  
and examine the  
nozzle check  
pattern.  
Step 2  
See “Print Head Cleaning” on page 56.  
If the problem is not resolved after performing  
Print Head Cleaning twice  
Step 3  
See “Print Head Deep Cleaning” on page 57.  
Note  
If Print Head Deep Cleaning does not resolve the problem, the Print Head may be damaged. Contact your  
Canon service representative.  
z If the Ruled Lines Are Shifted  
See “Aligning the Print Head” on page 58.  
52  
Routine Maintenance  
Printing the Nozzle Check Pattern  
Print the nozzle check pattern to determine whether the ink ejects properly from the print head  
nozzles.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized  
plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
4
Press the Paper Feed Switch to select the paper source where you have loaded  
paper.  
Print the nozzle check pattern.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Nozzle check pattern and then press  
the OK button.  
The pattern print confirmation screen is  
displayed.  
(5) Select Yes and then press the OK button.  
The nozzle check pattern is printed, and the  
pattern confirmation screens are displayed  
alternately.  
5
Examine the pattern and take the appropriate action.  
See “Examining the Nozzle Check Pattern” on page 54.  
Routine Maintenance  
53  
Examining the Nozzle Check Pattern  
Examine the nozzle check pattern, and perform cleaning if necessary.  
Note  
If the ink level is low, the nozzle check pattern is not printed correctly. Replace the relevant ink tank.  
See “Replacing an Ink Tank” on page 46.  
1
Check the nozzle check pattern you printed.  
(1)  
(2)  
(1) Check if lines in this pattern are missing.  
(A)  
(A) Good  
(B) Lines are missing  
(2) Check if there are white streaks in this pattern.  
(B)  
(C)  
(C) Good  
(D) White streaks present  
(D)  
54  
Routine Maintenance  
2
The confirmation screens for white streaks and missing lines are displayed  
alternately. Select the pattern that is closer to the nozzle check pattern that you  
printed.  
z If There Are No Missing Lines and No White Streaks  
(1) Select All A and press the OK button.  
The LCD returns to the Maintenance screen.  
z If Lines Are Missing or White Streaks Are Present  
(1) Select Also B and press the OK button.  
The cleaning confirmation screen is displayed.  
(2) Select Yes and press the OK button to start Print Head Cleaning.  
See “Print Head Cleaning” on page 56.  
Routine Maintenance  
55  
Print Head Cleaning  
Clean the Print Head if lines are missing or if white streaks appear in the printed nozzle check  
pattern. Cleaning unclogs the nozzles and restores the print head condition. Note that cleaning the  
Print Head causes used ink to be absorbed in the ink absorber. Cleaning the Print Head consumes  
ink, so perform Print Head Cleaning only when necessary.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized  
plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
4
Press the Paper Feed Switch to select the paper source where you have loaded  
paper.  
Start Print Head Cleaning.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Select Yes, then press the OK button.  
Print Head Cleaning starts.  
Do not perform any other operations until Print  
Head Cleaning finishes. This takes about 1  
minute.  
The pattern print confirmation screen is  
displayed.  
(6) Select Yes, then press the OK button.  
The nozzle check pattern is printed.  
5
Check the print head condition with the printed nozzle check pattern, and take  
appropriate action.  
See “Examining the Nozzle Check Pattern” on page 54.  
Note  
If the problem is not resolved after performing Print Head Cleaning twice, try Print Head Deep  
Cleaning. See “Print Head Deep Cleaning” on page 57.  
56  
Routine Maintenance  
Print Head Deep Cleaning  
If print quality does not improve by standard Print Head Cleaning, try Print Head Deep Cleaning,  
which is a more powerful process. Note that cleaning the Print Head causes used ink to be absorbed  
in the ink absorber. Print Head Deep Cleaning consumes more ink than standard Print Head  
Cleaning, so perform this procedure only when necessary.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, then load a sheet of A4 or Letter-sized  
plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
4
Press the Paper Feed Switch to select the paper source where you have loaded  
paper.  
Start Print Head Deep Cleaning.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Deep cleaning, then press the OK  
button.  
The confirmation screen is displayed.  
(5) Select Yes, then press the OK button.  
Print Head Deep Cleaning starts.  
Do not perform any other operations until Print  
Head Deep Cleaning finishes. This takes about  
1 minute 30 seconds.  
5
Check the condition of the Print Head.  
(1) Print the nozzle check pattern to check the print head condition.  
See “Printing the Nozzle Check Pattern” on page 53.  
If a particular color is not printed properly, replace the ink tank of that color.  
See “Replacing an Ink Tank” on page 46.  
(2) If the problem is not resolved, turn off the machine and perform another Print Head Deep  
Cleaning after 24 hours.  
(3) If this does not solve the problem, the Print Head may be damaged. Contact your Canon  
service representative.  
Routine Maintenance  
57  
Aligning the Print Head  
If ruled lines are printed misaligned or print results are otherwise unsatisfactory, adjust the print head  
position.  
Note  
Make sure that the Inner Cover is closed.  
Automatic Print Head Alignment  
Important  
You cannot feed paper from the Cassette when performing Automatic Print Head Alignment.  
Always load paper in the Rear Tray.  
1
2
Make sure that the machine is turned on, and then load two sheets of supplied  
paper or A4/Letter-sized Canon Matte Photo Paper MP-101 with the printing side  
(whiter side) facing up.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
Adjust the print head position.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Auto head align, then press the OK  
button.  
The confirmation screen is displayed.  
Note  
If you select Head alignment print, the machine  
exits the process after printing the current head  
position adjustment values.  
(5) Select Yes, then press the OK button.  
The print head is aligned automatically, and the print head pattern after the adjustment is  
printed out. This takes about 10 minutes.  
Note  
z The print head alignment pattern is printed in black and blue.  
z If adjustment was not done successfully, the “Auto head align has failed.” error message is  
displayed on the LCD. For details, see “An Error Message Is Displayed on the LCD” on  
page 70.  
z If results of Automatic Print Head Alignment are not satisfactory, perform Manual Print Head  
Alignment. For details, see “Manual Print Head Alignment” on page 59.  
58  
Routine Maintenance  
Manual Print Head Alignment  
If the results of Automatic Print Head Alignment are not satisfactory, follow the procedure below  
to perform Manual Print Head Alignment.  
For details on performing Automatic Print Head Alignment, see “Automatic Print Head  
Alignment” on page 58.  
1
2
Make sure that the machine is turned on, and then load four sheets of A4 or Letter-  
sized plain paper in the Rear Tray or Cassette.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
4
Press the Paper Feed Switch to select the paper source where you have loaded  
paper.  
Print the print head alignment pattern.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Manual head align, then press the OK button.  
The confirmation screen is displayed.  
Note  
If you select Head alignment print, the machine exits the process after printing the current  
head position adjustment values.  
(5) Select Yes, then press the OK button.  
The print head alignment pattern is printed.  
(6) When “Did the patterns print correctly?” is  
displayed, confirm that the pattern is printed  
correctly, select Yes, then press the OK button.  
The input screen for the head position  
adjustment values is displayed.  
Routine Maintenance  
59  
5
Look at the first printout, and then adjust the  
print head position.  
(1) Check the printed patterns and use the [ or ]  
button to input the number of the pattern in  
column A that has the least noticeable vertical  
streaks.  
Note  
If it is difficult to pick the most even pattern, pick the setting that produces the least noticeable  
vertical white streaks.  
(A)  
(B)  
(A) Less noticeable vertical white streaks  
(B) More noticeable vertical white streaks  
(2) Repeat the same procedure until you finish inputting the pattern number for columns B to  
G, then press the OK button.  
(3) Confirm the displayed message and press the OK button.  
The second pattern is printed.  
60  
Routine Maintenance  
6
Look at the second printout, and then adjust the print head position.  
(1) Check the printed patterns and use the [ or ]  
button to input the number of the pattern in  
column H that has the least noticeable vertical  
streaks.  
(2) Repeat the same procedure until you finish  
inputting the pattern number for columns I to  
O, then press the OK button.  
(3) Confirm the displayed message and press the  
OK button.  
The third pattern is printed.  
7
Look at the third printout, and then adjust the print head position.  
(1) Check the printed patterns and use the [ or ]  
button to input the number of the pattern in  
column P that has the least noticeable vertical  
streaks.  
(2) Repeat the same procedure until you finish  
inputting the pattern number for columns Q to  
V, then press the OK button.  
For columns U and V, the best patterns will be  
smooth and have no streaks in the border  
indicated by the arrows.  
Routine Maintenance  
61  
Note  
If it is difficult to pick the most even pattern, pick the setting that produces the least noticeable  
horizontal white streaks.  
(C)  
(D)  
(C) Less noticeable horizontal white streaks  
(D) More noticeable horizontal white streaks  
(3) Confirm the displayed message and press the OK button.  
The fourth pattern is printed.  
8
Look at the fourth printout, and then adjust the print head position.  
(1) Check the printed patterns and use the [ or ]  
button to input the number of the pattern in  
column a that has the least noticeable  
horizontal streaks.  
Note  
If it is difficult to pick the most even pattern, pick the setting that produces the least noticeable  
horizontal white streaks.  
(E)  
(F)  
(E) Less noticeable horizontal white streaks  
(F) More noticeable horizontal white streaks  
(2) Repeat the same procedure until you finish inputting the pattern number for columns b to  
k, then press the OK button.  
62  
Routine Maintenance  
Cleaning Your Machine  
This section describes the cleaning procedure that is needed to maintain your machine.  
Caution  
z Do not use tissue paper, paper towels, or similar materials for cleaning. Paper tissue powders or fine  
threads may remain inside the machine and cause problems such as a blocked Print Head and poor  
printing results. Use a soft cloth to avoid scratching the components.  
z Never use volatile liquids such as thinners, benzene, acetone, or any other chemical cleaner to clean  
the machine, as this may cause a malfunction or damage the machine’s surface; these can damage the  
machine’s components.  
Cleaning the Exterior of the Machine  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
Important  
z When cleaning the exterior of the machine, do not use tissue paper, rough-textured cloth, or  
similar materials, as this may scratch the surface.  
z Never use neutral detergent or volatile liquids such as thinners, benzene, acetone, or any other  
chemical cleaner, as this may damage the surface.  
Be sure to use a soft cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface  
with it gently. Smooth out wrinkles on the cloth if necessary before cleaning.  
Cleaning the Platen Glass and Document Cover  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
Important  
The inner side of the Document Cover (white sheet) (A) is easily damaged, so wipe it gently.  
With a clean, soft, lint-free cloth, wipe the Platen Glass (B) and the inner side of the Document  
Cover (white sheet) (A) gently. Make sure not to leave any residue, especially on the Platen  
Glass.  
(A)  
(B)  
Routine Maintenance  
63  
Cleaning the Paper Feed Roller (Roller Cleaning)  
Clean the paper feed roller if paper is not fed properly. Cleaning the paper feed roller will wear  
the roller, so perform this only when necessary.  
Note  
Make sure that the Inner Cover is closed.  
1
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray and Cassette.  
2
3
Press the Paper Feed Switch to select the paper source to clean.  
Clean the paper feed roller.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Roller cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Select Yes, then press the OK button.  
The Paper Feed Roller will rotate as it is cleaned.  
4
5
Repeat (4) and (5) in step 3 twice.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
6
Make sure that the paper feed roller stops rotating, then load three or more sheets  
of A4 or Letter-sized plain paper in portrait orientation in the paper source you  
selected in step 2.  
64  
Routine Maintenance  
7
Repeat (4) and (5) in step 3 three times.  
The paper cleans the paper feed roller as it feeds through the machine.  
If the problem is not resolved, wipe the paper feed roller (A) located on the right side inside the Rear  
Tray with a moistened cotton swab or the like. Rotate the roller (A) manually as you clean it. Do not  
touch the roller with your fingers; rotate it with the cotton swab. If this does not solve the problem,  
contact your Canon service representative.  
(A)  
Cleaning the Inside of the Machine (Bottom Plate Cleaning)  
This section describes how to clean the inside of the machine. If the inside of the machine  
becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly.  
Important  
Do not perform any other operation while the bottom plate is being cleaned.  
Note  
Make sure that the Inner Cover is closed.  
1
2
Make sure that the machine is turned on, and then remove any paper from the  
Rear Tray.  
Open the Paper Output Tray, and then open the Output Tray Extension.  
(1) Put your finger in the rounded indent of the Paper Output Tray and open it gently.  
(2) Open the Output Tray Extension.  
3
Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, and then  
unfold the paper.  
Routine Maintenance  
65  
(A)  
4
Load this and only this sheet of paper in the  
Rear Tray with the open side to the front.  
(A) Load the paper after unfolding it.  
5
Perform bottom plate cleaning.  
Important  
Even if the Cassette is selected as the paper source, paper will be fed from the Rear Tray.  
(1) Press the HOME button.  
The HOME screen is displayed.  
(2) Select Settings, then press the OK button.  
The Settings screen is displayed.  
(3) Select Maintenance, then press the OK button.  
The Maintenance screen is displayed.  
(4) Select Bottom plate cleaning, then press the OK button.  
The confirmation screen is displayed.  
(5) Select Yes, then press the OK button.  
The paper cleans the inside of the machine as it feeds through the machine.  
Check the folded part of the ejected paper. If it is smudged with ink, perform Bottom Plate  
Cleaning again.  
If the problem is not resolved after performing Bottom Plate Cleaning twice, the protrusions  
inside the machine may be stained. Clean them according to instructions. See “Cleaning the  
Protrusions Inside the Machine” on page 67.  
Note  
When performing Bottom Plate Cleaning again, make sure to use a new piece of paper.  
66  
Routine Maintenance  
Cleaning the Protrusions Inside the Machine  
If protrusions inside the machine are stained, wipe off any ink from the protrusions using a cotton  
swab or the like.  
Caution  
Be sure to turn off the power and disconnect the power cord before cleaning the machine.  
Routine Maintenance  
67  
Troubleshooting  
This section describes troubleshooting tips for problems you may encounter when using the  
machine.  
Note  
This section mainly describes the methods of machine operation for troubleshooting. To handle problems  
using your computer, refer to “Troubleshooting” in the User’s Guide on-screen manual. For details on how  
to view the on-screen manuals, see “Reading the On-screen Manuals” on page 93.  
z “An Error Message Is Displayed on the LCD” on page 70  
z “LCD Cannot Be Seen At All” on page 72  
z “An Unintended Language Is Displayed on the LCD” on page 72  
z “Cannot Install the MP Drivers” on page 73  
z “Cannot Connect to Computer Properly” on page 74  
z “Print Results Not Satisfactory” on page 75  
z “The Print Result Not Satisfactory When Copying” on page 78  
z “Printing Does Not Start” on page 79  
z “Machine Moves But Ink Is Not Ejected” on page 80  
z “Paper Does Not Feed Properly” on page 81  
z “Paper Does Not Feed from the Paper Source Specified in the Printer Driver” on page 81  
z “Paper Jams” on page 82  
z “Error Message Appears on the Computer Screen” on page 86  
z “Error Message Appears on a PictBridge Compliant Device” on page 88  
z “Cannot Print Properly through Infrared Communication” on page 90  
z “Cannot Print Properly from a Photo Index Sheet” on page 90  
z “Cannot Remove a Memory Card” on page 90  
z “Scanning Problems” on page 91  
68  
Troubleshooting  
If an Error Occurs When the Machine Is Connected to a Computer  
When an error occurs in printing such as the machine is out of paper or paper is jammed, a  
troubleshooting message is displayed automatically. Take the appropriate action described in the  
message.  
The message may vary depending on the version of your Windows operating system.  
Troubleshooting  
69  
An Error Message Is Displayed on the LCD  
If an error message is displayed on the LCD, take the corresponding action described below.  
Message  
Action  
“There are no photos in memory card.”  
z There are no image data saved on the memory card that can be read by this  
machine.  
z The machine may not recognize the file if the file name or the folder path  
contains certain characters. Use only alphanumeric characters.  
z Photo data edited or processed on a computer must be printed from the  
computer.  
“The following ink may have run out.  
Replacing the ink tank is  
recommended.”  
If the lamp on the ink tank is flashing, ink may have run out.  
Replacing the ink tank is recommended.  
If printing is in progress and you want to continue printing, press the OK button  
with the ink tank installed. Then printing can continue. Replacing the ink tank is  
recommended after the printing. The machine may be damaged if printing is  
continued under the ink out condition.  
U041  
See “Replacing an Ink Tank” on page 46.  
Note  
If multiple ink lamps are flashing red, see “Getting the Ink Status Information” on  
page 46 and check the status of each ink tank.  
“The following ink has run out. Replace Ink has run out. (The lamp on the ink tank flashes.)  
the ink tank.”  
Replace the ink tank and close the Scanning Unit (Printer Cover).  
U163  
Printing under the current condition may damage the machine.  
If you want to continue printing in this condition, you need to release the function  
for detecting the remaining ink level. Press and hold the Stop/Reset button for  
at least 5 seconds, and then release it.  
With this operation, releasing the function for detecting the remaining ink level is  
memorized. Please be advised that Canon shall not be liable for any  
malfunction or trouble which may be caused by continuation of printing under  
the ink out condition.  
See “Replacing an Ink Tank” on page 46.  
Note  
If the function for detecting the remaining ink level is disabled, the ink tank in  
gray is displayed in the remaining ink volume screen on the LCD.  
See “Getting the Ink Status Information” on page 46.  
“Print head is not installed. Install the  
print head.”  
Follow the directions given in your setup sheet to install the Print Head.  
If the Print Head is already installed, remove the Print Head once and then  
reinstall it.  
U051  
“The type of print head is incorrect.  
Install the correct print head.”  
If the error is not resolved, the Print Head may be damaged. Contact your  
Canon service representative.  
U052  
“Inner cover is open. Close the inner  
cover and press OK.”  
If the Inner Cover is open when starting printing, close it and then press the OK  
button on the machine.  
Do not open or close the Inner Cover while printing, as this can damage the  
machine.  
“Some ink tanks are not installed in  
place.”  
Possible causes are as follows:  
z Some ink tanks are not installed in the correct position. (The lamp on the ink  
U072  
tank flashes.)  
“More than one ink tank of the following z More than one ink tanks of the same color are installed. (The lamp on the ink  
color is installed.”  
tank flashes.)  
U071  
Confirm that the ink tanks are installed in the appropriate positions.  
See “Replacing an Ink Tank” on page 46.  
70  
Troubleshooting  
Message  
Action  
“The ink absorber is almost full. Press  
OK to continue printing. Contact the  
service center.”  
The machine has a built-in ink absorber to hold the ink used during Print Head  
Cleaning, for example.  
This error message indicates that the ink absorber is nearly full.  
Press the OK button to cancel the error so you can continue printing.  
However, because printing is disabled once the ink absorber becomes  
completely full and until the ink absorber is replaced, you are recommended to  
contact a Canon service representative as early as possible. (You will need to  
replace a particular part of the machine.)  
“The device may be incompatible.  
Remove the device and check the  
manual supplied with the connected  
device.”  
z A communication time out occurs if an operation takes too long or if it takes  
too much time to send data. This may cancel printing. In such cases,  
disconnect and reconnect the USB cable.  
When printing from a PictBridge compliant device, depending on the model  
or brand of your device, you may have to select a PictBridge compliant print  
mode on the device before connecting it to the machine. You may also have  
to turn on your device or select Play mode manually after connecting the  
device to the machine. Perform necessary operations before connecting your  
device referring to its instruction manual.  
If the error is still not resolved, check if you can print another photograph.  
z Check your device connected to the machine. Only PictBridge compliant  
devices or the optional Bluetooth Unit BU-20 can be connected to the  
machine for direct printing.  
“Auto head align has failed. Press OK  
and repeat operation. <See manual>”  
Possible causes are as follows:  
z Print Head nozzles are clogged.  
Press the OK button to dismiss the error message, and print the nozzle  
check pattern to check the status of the Print Head. See “Printing the Nozzle  
Check Pattern” on page 53 and “Printing Does Not Start/Printing Is Blurred/  
Colors Are Wrong/Straight Lines Are Misaligned” on page 76.  
z Paper of size other than A4 or Letter is loaded in the Rear Tray.  
Press the OK button on the machine to dismiss the error message, then load  
two sheets of A4/Letter-sized paper (MP-101) in the Rear Tray.  
Automatic Print Head Alignment cannot be performed using paper from the  
Cassette. For Automatic Print Head Alignment, always load paper in the  
Rear Tray.  
z The Paper Output Slot is exposed to strong light.  
Press the OK button to dismiss the error message, and then adjust your  
operating environment and/or the position of the machine so that the Paper  
Output Slot is not exposed directly to strong light.  
After carrying out the above measures, if the problem continues after aligning  
the Print Head again, press the OK button to dismiss the error message, and  
then perform Manual Print Head Alignment. For details on Manual Print Head  
Alignment, see “Manual Print Head Alignment” on page 59.  
“The remaining level of the following ink The remaining ink level cannot be correctly detected. (The lamp on the ink tank  
cannot be correctly detected.  
Replace the ink tank.”  
flashes.)  
Replace the ink tank and close the Scanning Unit (Printer Cover).  
Printing with an ink tank that was once empty may damage the machine.  
U130  
If you want to continue printing in this condition, you need to release the function  
for detecting the remaining ink level. Press and hold the Stop/Reset button for  
at least 5 seconds, and then release it.  
With this operation, releasing the function for detecting the remaining ink level is  
memorized. Please be advised that Canon shall not be liable for any machine  
malfunction or damage caused by refilled ink tanks.  
See “Replacing an Ink Tank” on page 46.  
Note  
If the function for detecting the remaining ink level is disabled, the ink tank in  
gray is displayed in the remaining ink volume screen on the LCD.  
See “Getting the Ink Status Information” on page 46.  
Troubleshooting  
71  
Message  
Action  
“The following ink tank cannot be  
recognized.”  
z The ink tank is not installed. Install the ink tank.  
See “Replacing an Ink Tank” on page 46.  
U043  
U140  
U150  
z The ink tank is not compatible with this machine. (The lamp on the ink tank is  
off.)  
Install an appropriate ink tank.  
See “Replacing an Ink Tank” on page 46.  
z An ink tank error has occurred. (The lamp on the ink tank is off.)  
Replace the ink tank.  
See “Replacing an Ink Tank” on page 46.  
“****  
Turn off the machine, and unplug the power cord of the machine from the power  
supply. After a while, plug the power cord of the machine back in, and then turn  
on the machine. If the same error occurs, contact a Canon service  
representative.  
Printer error has occurred.  
Turn off power then back on again. If  
problem persists, see the manual.”  
“Scanner is not operating correctly.”  
Turn off the machine, and unplug the power cord of the machine from the power  
supply. After a while, plug the power cord of the machine back in, and then turn  
on the machine. If the same error occurs, contact a Canon service  
representative.  
“The card is currently write-enabled.  
Set to read-only mode before  
performing operation.”  
The Card Slot is set to Read/write mode.  
You cannot print in this mode. After writing on the memory card, set to Read-  
only mode again.  
“An unsupported USB hub is  
connected.  
If a PictBridge compliant device is connected via a USB hub, remove the hub  
and connect it directly to the machine.  
Remove the hub.”  
LCD Cannot Be Seen At All  
Cause  
Action  
The machine is not powered on or the  
LCD is in the screen-saver mode.  
z If the Power lamp is off  
The machine is not powered on. Connect the power cord and press the ON/  
OFF button. The machine will power on and the LCD will display a message.  
z If the Power lamp is lit  
The LCD may be in the screen-saver mode. On the Operation Panel, press a  
button other than the ON/OFF button.  
An Unintended Language Is Displayed on the LCD  
Cause  
Action  
The language you want to be displayed Select the language you want to be displayed according to the following  
is not selected.  
procedure.  
(1)Press the HOME button. Wait for about 5 seconds, select  
press the OK button.  
, and then  
(2)Press the ] button to select  
, then press the OK button.  
(3)Press the } button four times, then press the OK button.  
If the Bluetooth unit is connected to the machine, press the } button five  
times, and then press the OK button.  
(4)Use the { or } button to select the language you want to be displayed, then  
press the OK button.  
72  
Troubleshooting  
Cannot Install the MP Drivers  
Cause  
Action  
If you were unable to proceed beyond the Printer Connection screen, follow  
the procedure below to reinstall the MP Drivers.  
Unable to proceed beyond the Printer  
Connection screen.  
(1)Click Cancel on the Printer Connection screen.  
(2)Click Start Over on the Installation Failure screen.  
(3)Click Back on the screen that appears next.  
(4)Click Exit on the PIXMA XXX screen (where “XXX” is your machine’s name),  
then remove the CD-ROM.  
(5)Turn the machine off.  
(6)Restart the computer.  
(7)Make sure you have no application software running, including anti-virus  
software.  
(8)Follow the procedure described in your setup sheet to reinstall the MP  
Drivers.  
Installation does not start automatically  
when the Setup CD-ROM is inserted  
into your computer’s disc drive.  
(1)Click Start then Computer.  
In Windows XP, click Start then My Computer.  
In Windows 2000, double-click the My Computer icon on the desktop.  
(2)Double-click the CD-ROM icon  
on the displayed window.  
Note  
To use the Run command to start the setup program, specify your disc drive and  
then the name of the setup program, MSETUP4.EXE. The drive letter of the disc  
drive depends on your computer.  
Double-click the CD-ROM icon on your desktop to start installation.  
If the CD-ROM icon is not displayed, restart your computer.  
If the icon is still not displayed, try different discs and see if they are displayed. If  
other discs are displayed, there is a problem with the Setup CD-ROM. Contact a  
Canon service representative.  
Installation procedure not followed  
correctly.  
Follow the procedure described in your setup sheet for proper installation.  
If the MP Drivers were not installed correctly, uninstall the MP Drivers, restart  
your computer, and then reinstall the MP Drivers. Refer to the PC Printing Guide  
on-screen manual.  
Note  
If the installer was forced to be terminated due to an Windows error, the system  
may be in an unstable condition and you may not be able to install the MP  
Drivers. Restart your computer before reinstalling.  
Troubleshooting  
73  
Cannot Connect to Computer Properly  
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the  
machine will operate at a lower speed provided under USB 1.1. In this case, the  
machine operates properly but printing speed may slow down due to  
communication speed.  
Check the following to ensure that your system environment supports USB 2.0  
Hi-Speed connection.  
z The USB port on your computer supports USB 2.0 Hi-Speed connection.  
z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-  
Speed connection.  
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable  
to be no longer than around 10 feet / 3 meters.  
z The operating system of your computer supports USB 2.0 Hi-Speed  
connection.  
Obtain and install the latest update for your computer.  
z The USB 2.0 Hi-Speed driver operates properly.  
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your  
hardware and install it on your computer.  
Important  
For details on USB 2.0 Hi-Speed of your system environment, contact the  
manufacturer of your computer, USB cable, or USB hub.  
“This device can perform faster” Message Is Displayed  
Cause  
Action  
Your system environment is not fully  
compatible with USB 2.0 Hi-Speed.  
Your system environment is not compatible with USB 2.0.  
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on  
page 74.  
74  
Troubleshooting  
Print Results Not Satisfactory  
If the print result is not satisfactory such as white streaks, misaligned lines, and uneven colors,  
confirm the paper and print quality settings first.  
z Check 1: Do the page size and type settings match the size and type of  
the loaded paper?  
When these settings are incorrect, you cannot obtain a proper print result. If you are printing a  
photograph or an illustration, incorrect paper type setting may reduce the quality of printout color.  
Also, if you print with an incorrect paper type setting, the printed surface may be scratched. In  
borderless printing, uneven coloring may occur depending on the combination of the paper type  
setting and the loaded paper.  
z Check 2: Did you set the print quality setting appropriately?  
Select a print quality option suitable to the paper and image for printing. If you notice blurs or  
uneven colors, increase the print quality setting and try printing again.  
* When printing from a PictBridge compliant device, set the print quality setting by using the  
Operation Panel on the machine. You cannot make this setting from a PictBridge compliant  
device.  
* You cannot change the print quality setting when printing from a wireless communication  
device.  
The method to confirm the paper and print quality settings differs depending on what you do with  
your machine.  
To copy or to print from your  
memory card or printed photo by  
operating the machine  
Confirm by using the Operation Panel on the machine.  
See the pages where each printing mode is explained in this  
manual.  
To print from a PictBridge  
compliant device  
Confirm by using your PictBridge compliant device or the  
Operation Panel on the machine.  
See “Printing Photographs Directly from a PictBridge Compliant  
Device” on page 40.  
To print from a wireless  
communication device  
Confirm by using the Operation Panel on the machine.  
Refer to “Printing Photographs from a Wireless Communication  
Device” in the User’s Guide on-screen manual.  
To print from a computer  
Confirm by using the printer driver.  
Refer to the PC Printing Guide on-screen manual.  
z Check 3: If the problem is not resolved, there may be other causes.  
See also the sections below.  
z “Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned”  
on page 76  
z “White Streaks” on page 76  
z “Printed Paper Curls or Has Ink Blots” on page 76  
z “Printed Surface Is Scratched/Paper Is Smudged” on page 76  
z “Colors Are Uneven or Streaked” on page 78  
Troubleshooting  
75  
Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight  
Lines Are Misaligned  
Cause  
Action  
Ink tank is empty.  
See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
The protective film is remaining.  
Make sure all of the protective film is peeled off and the air hole is exposed, as  
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and  
remove it.  
(A)  
(B)  
(A) Correct  
L-shaped air hole is exposed.  
(B) Incorrect  
The tape is not peeled off.  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and  
perform any necessary maintenance operation.  
The media is loaded with the wrong  
side facing upwards.  
Many types of paper are made to be printed on only a particular side of the  
paper.  
Printing on the wrong side may cause unclear prints or prints with reduced  
quality.  
Refer to the instruction manual supplied with the paper for detailed information  
on the printable side.  
Print Head is misaligned.  
If you did not align the Print Head after installation, straight lines may be printed  
misaligned. Make sure to align the Print Head after you install it.  
See “Automatic Print Head Alignment” on page 58 and perform Automatic Print  
Head Alignment. If this does not solve the problem, see “Manual Print Head  
Alignment” on page 59 and perform Manual Print Head Alignment.  
White Streaks  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and  
perform any necessary maintenance operation.  
Printed Paper Curls or Has Ink Blots  
Cause  
Action  
Paper is too thin.  
When printing data with high color saturation such as photographs or images in  
deep color, we recommend using Photo Paper Pro or other Canon specialty  
paper. See “Media Types You Cannot Use” on page 10.  
Printed Surface Is Scratched/Paper Is Smudged  
Cause  
Action  
Paper Feed Roller is dirty.  
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the  
roller, so perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 64.  
76  
Troubleshooting  
Cause  
Action  
Inside of the machine is dirty.  
When performing duplex printing, if the specified page size does not match the  
actual size of paper loaded in the paper source, the inside will become stained  
with ink, causing printed paper to become smudged.  
Perform the Bottom Plate Cleaning to clean the inside of the machine.  
For details on cleaning, see “Cleaning the Inside of the Machine (Bottom Plate  
Cleaning)” on page 65.  
Note  
To prevent the inside of the machine from stains, set the page size correctly.  
Printing on inappropriate type of paper.  
z Check to see if the paper you are printing on is not too thick or curled.  
See “Media Types You Cannot Use” on page 10.  
z When performing Borderless Printing, print quality may be reduced at the top  
and bottom edges of the paper. Make sure that the paper you are using is  
suitable for Borderless Printing.  
For details, refer to “Printing Area” in the User’s Guide on-screen manual.  
Paper is curled.  
If you are using paper with either any of the corners or the whole printing  
surface curled, the paper may become dirty, not feed properly, or both. Use such  
paper after correcting paper curl as follows.  
(1)With the printing side (A) facing up, cover the paper with a fresh sheet of  
plain paper to avoid staining or scratching the surface.  
(2)Roll up the paper in a direction opposite to paper curl as seen below.  
(1)  
(2)  
(A)  
(3)Check to see that the paper curl is within approximately 0.08 to 0.2 inches / 2  
to 5 mm (B) in height.  
(A)  
(B)  
We recommend printing curl-corrected paper one sheet at a time.  
Note  
Depending on the media type, the paper may be smudged or may not be fed  
properly even if it is not curled.  
In such case, follow the procedure described above to curl the paper before  
printing.  
This may improve the print result.  
Troubleshooting  
77  
Cause  
Action  
Printing on thick paper.  
Selecting the Prevent paper abrasion setting will widen the clearance between  
the Print Head and the loaded paper. If you notice abrasion even with the media  
type set correctly to match the loaded paper, set the machine to prevent paper  
abrasion by using the Operation Panel on the machine or the printer driver.*  
*
Deactivate the Prevent paper abrasion setting once printing is complete. If  
not, this setting remains enabled for all subsequent print jobs.  
z Setting with the Operation Panel on the machine  
From the HOME screen, select Settings, Device settings, and Print  
settings in this order, and then set Prevent paper abrasion to ON. For  
details, refer to “Changing the Machine Settings” in the User’s Guide on-  
screen manual  
z Setting with the printer driver  
Refer to “Print Results Not Satisfactory” in the User’s Guide on-screen  
manual.  
Printing graphics with the Intensity  
Especially if you are using plain paper to print images with high intensity, the  
setting in the printer driver set too high. paper may absorb too much ink and become wavy, causing paper abrasion.  
When copying, refer to “Changing Intensity Setting” in the User’s Guide on-  
screen manual and reduce the Intensity setting. Then try printing again.  
When printing from your computer, refer to “Print Results Not Satisfactory” in the  
User’s Guide on-screen manual.  
Printing beyond the recommended  
printing area.  
If you are printing beyond the recommended printing area of your printing paper,  
the lower edge of the paper may become stained with ink.  
For details on recommended printing area, refer to “Printing Area” in the User’s  
Guide on-screen manual.  
Colors Are Uneven or Streaked  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and  
perform any necessary maintenance operations.  
Print Head is misaligned.  
See “Automatic Print Head Alignment” on page 58 and perform Automatic Print  
Head Alignment. If this does not solve the problem, see “Manual Print Head  
Alignment” on page 59 and perform Manual Print Head Alignment.  
The Print Result Not Satisfactory When Copying  
Cause  
Action  
The original document is not loaded  
correctly.  
Check that the original is loaded correctly on the Platen Glass.  
See “Loading Original Documents” on page 6.  
The original document is not loaded  
When loading the original on the Platen Glass, the side to be copied should be  
with the side to be copied faced down. faced down.  
The original document is a printout  
from this machine.  
Print quality may be reduced if you copy a printout.  
Instead of copying a printout, print the original directly either from the digital  
camera, memory card, or your computer.  
The Platen Glass or the inner side of  
the Document Cover is dirty.  
Clean the Platen Glass and the inner side of the Document Cover.  
See “Cleaning the Exterior of the Machine” on page 63.  
If these do not resolve the problem, also see “Print Results Not Satisfactory” on page 75.  
78  
Troubleshooting  
Printing Does Not Start  
Cause  
Action  
Ink tank is empty.  
See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
Ink tank not installed in proper position. Open the Scanning Unit (Printer Cover) and check the ink lamps.  
If there is still sufficient ink but its ink lamp is flashing red, an ink tank may be  
installed in a wrong position.  
Confirm that the ink tanks are installed in the appropriate positions. See  
“Replacing an Ink Tank” on page 46.  
Ink tank is not installed securely.  
Open the Scanning Unit (Printer Cover) and check the ink lamps.  
If the ink lamp is not lit, press the  
mark on the ink tank until it clicks into  
place. The ink lamp lights up red when the ink tank is fully inserted.  
Unnecessary print jobs are left in  
queue. / Computer problems.  
Restarting your computer may solve the problem.  
If there are any unnecessary print jobs, follow the procedure below to delete  
them.  
(1)Open the printer properties dialog box.  
Refer to “Opening the Printer Properties Dialog Box Directly from the Control  
Panel” in the User’s Guide on-screen manual.  
(2)Click the Maintenance tab and then View Printer Status.  
The printer status monitor is displayed.  
(3)Click Display Print Queue.  
(4)Select Cancel All Documents on the Printer menu.  
You may not be able to select this depending on the privileges of the  
account.  
(5)When the confirmation message is displayed, click Yes.  
The print jobs are deleted.  
(1)Click the printer icon in the Dock to display the list of print jobs in progress.  
In Mac OS X v.10.2.8, click the printer icon in the Dock to start up the Print  
Center and double-click the name of your machine in the Printer List.  
(2)Select the print job to delete and click  
.
The print jobs are deleted.  
The machine is not ready.  
Check if the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
While the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
Note  
When printing large data such as a photo or graphics, it may take longer to start  
printing.  
Troubleshooting  
79  
Machine Moves But Ink Is Not Ejected  
Cause  
Action  
Print Head nozzles are clogged.  
See “When Printing Becomes Faint or Colors Are Incorrect” on page 52 and  
perform any necessary maintenance operations.  
Ink tank is empty.  
See “An Error Message Is Displayed on the LCD” on page 70 to identify the ink  
error, and then take the appropriate action depending on the error condition.  
The protective film is remaining.  
Make sure all of the protective film is peeled off and the air hole is exposed, as  
illustrated in (A). If the orange tape is left as in (B), pull the orange tape and  
remove it.  
(A)  
(B)  
(A) Correct  
L-shaped air hole is exposed.  
(B) Incorrect  
The tape is not peeled off.  
80  
Troubleshooting  
Paper Does Not Feed Properly  
Cause  
Action  
Printing on inappropriate type of paper. Check to see if the paper you are printing on is not too thick or curled.  
See “Paper Handling” on page 9.  
Paper Feed Roller is dirty.  
Clean the Paper Feed Roller. Cleaning the Paper Feed Roller will wear the  
roller, so perform this procedure only when necessary.  
For details on cleaning, see “Cleaning the Paper Feed Roller (Roller Cleaning)”  
on page 64.  
Paper not loaded properly.  
Make sure of the following when you load paper in the machine.  
z When loading two or more sheets of paper, align the edges of the sheets  
before loading.  
z Always load the paper in portrait orientation, either in the Rear Tray or  
Cassette, regardless of the printing orientation.  
z When loading paper in the Rear Tray, load the paper with the print side facing  
UP. Align the right edge of the paper stack against the Cover Guide and slide  
the Paper Guide so that it just touches the left edge of the stack.  
z When loading paper in the Cassette, load the paper with the print side facing  
DOWN. Align the right edge of the paper stack against the right edge of the  
Cassette and slide the Paper Guides against the left and bottom edges of the  
stack.  
For details on loading paper, see “Loading Printing Paper” on page 8.  
Too much paper loaded.  
Make sure that the paper stack does not exceed the load limit. However, proper  
feeding of paper may not be possible at this maximum capacity depending on  
the type of paper or environmental conditions (either very high or low  
temperature and humidity).  
In such cases, reduce the sheets of paper you load at a time to around half.  
For details on loading paper, see “Loading Paper” on page 15.  
Foreign object in the Rear Tray or  
Cassette.  
Make sure that there are no foreign objects in the Rear Tray or Cassette.  
Envelopes not prepared or loaded  
properly.  
When printing on envelopes, see “Loading Envelopes” on page 19, and prepare  
the envelopes before printing.  
Once you have prepared the envelopes, load them in the machine in portrait  
orientation. If the envelopes are placed in landscape orientation, they will not  
feed properly.  
Inner Cover is not completely closed.  
Close the Inner Cover completely. Paper does not feed properly if the Inner  
Cover is even slightly open.  
Paper Does Not Feed from the Paper Source  
Specified in the Printer Driver  
Cause  
Action  
When the paper source setting is inconsistent between an application program  
and the printer driver, the application software setting takes precedence.  
Change the application software setting corresponding to the printer driver  
setting, or click the Print Options on the Page Setup sheet in the printer driver  
and select Disable the paper source setting of the application software on  
the Print Options screen.  
The paper source is specified in the  
data created by an application  
software.  
For the print option setting, refer to the PC Printing Guide on-screen manual.  
Troubleshooting  
81  
Paper Jams  
Cause  
Action  
Paper jammed in the Paper Output Slot Remove the paper following the procedure below.  
or the Rear Tray.  
(1)Slowly pull the paper out, either from the Rear Tray or from the Paper Output  
Slot, whichever is easier.  
z If the paper tears and a piece remains inside the machine, open the  
Scanning Unit (Printer Cover) and remove it.  
After removing all paper, close the Scanning Unit (Printer Cover), turn the  
machine off, and turn it back on.  
* Be careful not to touch the components inside the machine.  
z If you cannot pull the paper out, turn the machine off and turn it back on. The  
paper may be ejected automatically.  
(2)Reload the paper in the machine, and press the OK button on the machine.  
If you turned off the machine in step (1), all print jobs in queue are canceled.  
Reprint if necessary.  
Note  
z For details on how to load paper, see “Loading Printing Paper” on page 8.  
z When reloading the paper in the machine, see “Paper Does Not Feed  
Properly” on page 81 to confirm that you are using the correct paper and are  
loading it into the machine correctly.  
z A5-sized paper are suited to print documents consisting mainly of text. We do  
not recommend using such paper to print documents with photos or graphics,  
since the printout may curl and cause paper exit jams.  
If you cannot remove the paper or the paper tears inside the machine, or if the  
paper jam error continues after removing the paper, contact your Canon service  
representative.  
Landscape credit card-sized paper  
jammed inside the machine.  
Do not load credit card-sized paper in the landscape orientation.  
Remove the paper following the procedure below.  
(1)Load a single sheet of the same paper in the Rear Tray in portrait orientation.  
Do not load it in the landscape orientation.  
(2)Turn off the machine.  
(3)Turn on the machine.  
The paper is fed and then pushes out the jammed paper as it ejects.  
If you cannot remove the jammed paper or the paper jam error continues after  
removing the paper, contact your Canon service representative.  
82  
Troubleshooting  
Cause  
Action  
Landscape 4" x 6" / 101.6 x 152.4 mm Always load 4" x 6" / 101.6 x 152.4 mm media in portrait orientation regardless  
paper loaded in the Cassette jammed  
inside the machine.  
of the printing orientation.  
Remove the paper following the procedure below.  
(1)Turn off the machine, and then open the Rear Cover.  
(2)Fold a piece of A4 or Letter-sized plain paper in four, push it in until it hits the  
jammed paper, then pull out the paper folded in four.  
(3)Close the Rear Cover, then turn on the machine.  
Wait until the jammed paper is automatically ejected.  
If you cannot remove the jammed paper or the paper jam error continues after  
removing the paper, contact your Canon service representative.  
Troubleshooting  
83  
Cause  
Action  
Paper jammed inside the machine at  
the transport unit.  
Remove the paper following the procedure below.  
(1)Open the Rear Cover.  
(2)If you can see the jammed paper, slowly pull the paper out.  
z Be careful not to touch the components inside the machine.  
z If you cannot pull the paper out, turn the machine off and turn it back on. The  
paper may be ejected automatically.  
(3)Close the Rear Cover.  
(4)If you were not able to remove the paper out in step (2), remove the  
Cassette.  
(5)Slowly pull the jammed paper out.  
(6)If any paper is sticking out of the Cassette, align the edges of the paper to  
reload in the Cassette.  
(7)Insert the Cassette into the machine again, and press the OK button on the  
machine.  
If you turned off the machine in step (2), all print jobs in queue are canceled.  
Reprint if necessary.  
Note  
When reloading the paper in the machine, see “Paper Does Not Feed Properly”  
on page 81 to confirm that you are using the correct paper and are loading it into  
the machine correctly.  
If you cannot remove the paper or if the paper tears inside the machine, or if the  
paper jam error continues after removing the paper, contact your Canon service  
representative.  
84  
Troubleshooting  
Cause  
Action  
Paper jammed inside the machine at  
the Duplexing Transport Unit.  
Remove the paper following the procedure below.  
(1)Remove the Cassette.  
If the paper is loaded in the Rear Tray, remove the paper from the Rear Tray  
and close the Sheet Feeder Cover.  
(2)Stand the machine with the left side down.  
(3)Slowly pull the jammed paper out while pulling the green cover toward you.  
Caution  
Set the machine back to its original position immediately after removing the  
jammed paper.  
(4)If any paper is sticking out of the Cassette, align the edges of the paper to  
reload in the Cassette.  
Reload paper in the Rear Tray, if necessary.  
(5)Insert the Cassette into the machine again, and press the OK button on the  
machine.  
Note  
When reloading the paper into the machine, see “Paper Does Not Feed  
Properly” on page 81 to confirm that you are using the correct paper and are  
loading it into the machine correctly.  
If you cannot remove a sheet of paper or a teared piece of paper inside the  
machine, or if the paper jam error continues after removing the paper, contact  
your Canon service representative.  
Troubleshooting  
85  
Error Message Appears on the Computer Screen  
Writing Error/Output Error/Communication Error  
Cause  
Action  
The machine is not ready.  
Confirm that the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
While the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
If the Alarm lamp is lit orange, an error may have occurred in the machine.  
For details on how to resolve the error, see “An Error Message Is Displayed on  
the LCD” on page 70.  
Printer port setting does not match the Check the printer port settings.  
computer’s interface connecting the  
* In the following instruction, “XXX” signifies your machine’s name.  
machine.  
(1)Log into a user account with administrator privilege.  
(2)Click Control Panel, then Printer under Hardware and Sound.  
In Windows XP, click Control Panel, Printers and Other Hardware, then  
Printers and Faxes.  
In Windows 2000, click Control Panel then Printers.  
(3)Right-click the Canon XXX Printer icon, then select Properties.  
(4)Click the Ports tab to confirm the port settings.  
Make sure that a port named USBnnn (where “n” is a number) with Canon  
XXX Printer appearing in the Printer column is selected for Print to the  
following port(s).  
If the port setting is not correct, change the port setting according to the  
interface you are using, or reinstall the MP Drivers.  
The machine is not connected properly. Make sure that the USB cable is securely plugged in to the machine and the  
computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
MP Drivers are not installed properly.  
The MP Drivers may not be installed properly. Uninstall them following the  
procedure described in the PC Printing Guide on-screen manual and reinstall  
them following the procedure described in your setup sheet.  
Error Regarding Automatic Duplex Printing Is Displayed  
Cause  
Action  
The correct media size is not selected  
in the MP Drivers.  
Refer to “Cannot Print Properly with Automatic Duplex Printing” in  
“Troubleshooting” of the User’s Guide on-screen manual.  
Error Regarding Automatic Print Head Alignment Is Displayed  
Cause  
Action  
Automatic Print Head Alignment has  
failed.  
See “Auto head align has failed. Press OK and repeat operation. <See  
manual>” in “An Error Message Is Displayed on the LCD” on page 71.  
86  
Troubleshooting  
Error No.: 300 Is Displayed  
Cause  
Action  
The machine is not ready.  
Confirm that the Power lamp is lit green.  
If the Power lamp is off, turn the machine on.  
If the Power lamp is flashing green, the machine is initializing. Wait until the  
Power lamp stops flashing and remains lit green.  
If the Alarm lamp is lit orange, an error may have occurred in the machine. For  
details on how to resolve the error, see “An Error Message Is Displayed on the  
LCD” on page 70.  
Machine is not connected properly.  
Make sure that the USB cable is plugged in securely to the machine and the  
computer.  
z If you are using a relay device such as a USB hub, disconnect it, connect the  
machine directly to the computer, and try printing again. If printing starts  
normally, there is a problem with the relay device.  
Consult the reseller of the relay device for details.  
z There could also be a problem with the USB cable. Replace the USB cable  
and try printing again.  
Your machine is not selected in Printer Select your machine’s name in Printer on the Print dialog box.  
on the Print dialog box.  
If your machine’s name does not appear in Printer, follow the procedure below  
to check that the driver for your machine is installed to your computer.  
(1)Select Print & Fax Preferences from Printer.  
In Mac OS X v.10.2.8 or 10.3.x, select Edit Printer List from Printer.  
(2)Check that your machine’s name is displayed in the list of printers and that  
the check box is selected.  
In Mac OS X v.10.2.8, check that your machine’s name is displayed in  
Printer List.  
(3)If your machine’s name is not displayed, click Add(+) to add the machine.  
If you cannot add the machine, follow the procedure described in your setup  
sheet to reinstall the MP Drivers.  
Error No.: 1700 Is Displayed  
Cause  
Action  
The ink absorber is almost full.  
See “The ink absorber is almost full. Press OK to continue printing. Contact the  
service center.” in “An Error Message Is Displayed on the LCD” on page 71.  
Error No.: 1851 Is Displayed  
Cause  
Action  
Inner Cover was open when you  
started printing.  
Close the Inner Cover, press the OK button on the machine. Printing will start  
again.  
Troubleshooting  
87  
Error No.: 1856 Is Displayed  
Cause  
Action  
Inner Cover was opened while printing Close the Inner Cover, then press the OK button on the machine.  
was in progress.  
A page of print data being sent at the time of the error will be erased, so print  
that page again.  
Error No.: 2001 Is Displayed  
Cause  
Action  
No response from connected digital  
camera or video camcorder. /  
Connected digital camera or video  
camcorder is not compatible with this  
machine.  
See “The device may be incompatible. Remove the device and check the  
manual supplied with the connected device.” in “An Error Message Is Displayed  
on the LCD” on page 71.  
Error No.: 2002 Is Displayed  
Cause  
Action  
An unsupported USB hub is connected. See “An unsupported USB hub is connected. Remove the hub.” in “An Error  
Message Is Displayed on the LCD” on page 72.  
Error No.: 2500 Is Displayed  
Cause  
Action  
Automatic Print Head Alignment has  
failed.  
See “Auto head align has failed. Press OK and repeat operation. <See  
manual>” in “An Error Message Is Displayed on the LCD” on page 71.  
Error Message Appears on a PictBridge Compliant  
Device  
The following are the possible errors that may occur when printing directly from a PictBridge  
compliant device, and the actions to resolve them.  
Note  
z This section describes errors that are indicated on Canon-brand PictBridge compatible device. The  
error messages and operations may vary depending on the device you are using.  
For errors on non-Canon PictBridge compliant devices, check the error message displayed on the LCD  
and take the appropriate action to clear the error. For details, see “An Error Message Is Displayed on  
the LCD” on page 70.  
z For the errors indicated on the PictBridge compliant device and their solution, also refer to the  
instruction manual of the device. For other troubles on the device, contact the manufacturer.  
88  
Troubleshooting  
Error Message On  
PictBridge Compliant  
Device  
Action  
“Printer in use”  
If the machine is printing from the computer or warming up, wait until the job  
ends. When it is ready, the machine starts printing automatically.  
“No paper”  
Load paper in the paper source, or press the Paper Feed Switch to select the  
paper source where you have loaded paper (Rear Tray or Cassette), and select  
Continue* in the display on your PictBridge compliant device.  
* To resume printing, you can also press the OK button on the machine instead  
of selecting Continue.  
“Paper Error” / “Media type error”  
z The page size that cannot be fed from the Cassette is selected. Load paper  
in the Rear Tray, press the Paper Feed Switch to select the Rear Tray as the  
paper source, and try printing again.  
For details, see “Changing the Paper Source” on page 14.  
z If the Paper Output Tray is closed, open it. The machine resumes printing. If  
the Inner Cover is open, close it and select Stop in the display on your  
PictBridge compliant device to stop printing.  
“Paper jam”  
Select Stop in the display on your PictBridge compliant device to stop printing.  
Remove the jammed paper, load new paper, press the OK button on the  
machine and try printing again.  
“Printer cover open”  
“No Print Head”  
Close the Scanning Unit (Printer Cover) on the machine.  
The Print Head is not installed or is defective.  
For details on how to resolve the error, see “Print head is not installed. Install the  
print head. U051” in “An Error Message Is Displayed on the LCD” on page 70.  
“Waste tank full” / “Ink absorber full”  
The ink absorber is nearly full.  
For details on how to resolve the error, see “The ink absorber is almost full.  
Press OK to continue printing. Contact the service center.” in “An Error Message  
Is Displayed on the LCD” on page 71.  
“No ink” / “Ink cassette error”  
“Ink Error”  
The ink tank is not installed properly or empty.  
See the error message displayed on the LCD and take the appropriate action to  
resolve the error. See “An Error Message Is Displayed on the LCD” on page 70.  
An ink tank that was once empty is installed.  
For details on how to resolve the error, see “The remaining level of the following  
ink cannot be correctly detected. Replace the ink tank. U130” in “An Error  
Message Is Displayed on the LCD” on page 71.  
“Hardware Error”  
“Printer error”  
An ink tank error has occurred. Replace the ink tank. See “Replacing an Ink  
Tank” on page 46.  
An error requiring servicing may have occurred. (Machine’s Power lamp flashes  
green and Alarm lamp flashes orange alternately.)  
Disconnect the USB cable between the machine and the PictBridge compliant  
device, turn off the machine, and unplug the power cord of the machine from the  
power supply. After a while, plug the power cord of the machine back in, turn on  
the machine, and then reconnect the PictBridge compliant device to the  
machine.  
If the same error occurs, contact your Canon service representative.  
Troubleshooting  
89  
Cannot Print Properly through Infrared  
Communication  
The following are possible troubles that may occur when printing through infrared communication.  
Cause  
Action  
Machine placement is inadequate.  
When printing through infrared communication, confirm that the infrared ports  
on the machine and the mobile phone are placed face to face with each other at  
a proper angle and distance, and that there is nothing blocking them. Then, retry  
printing.  
Operational distance and angle vary depending on the specifications of your  
mobile phone and your operating environment, but generally place the machine  
within around 8 inches / 20 cm from the mobile phone in a position that enables  
proper communication.  
During infrared communication,  
infrared rays were interrupted.  
During receiving data, be careful not to interrupt infrared communication with  
the machine. If it is interrupted, send the data from the mobile phone again.  
The conditions to print properly through The infrared communication function of the machine is only compatible with  
the infrared communication are not  
met.  
mobile phones with IrDA compliant infrared communication ports. Printing  
through infrared communication cannot be performed by any other types of  
mobile phones.  
For details, refer to “Printing Photographs from a Wireless Communication  
Device” in the User’s Guide on-screen manual.  
Cannot Print Properly via Bluetooth Communication  
To troubleshoot printing through Bluetooth communication, refer to the Bluetooth Guide on-screen  
manual.  
Cannot Print Properly from a Photo Index Sheet  
Cause  
Action  
“Failed to scan Photo Index Sheet.” is  
displayed.  
z Make sure the Photo Index Sheet is set in the correct position and orientation  
on the Platen Glass.  
z Make sure the Platen Glass and the Photo Index Sheet are not dirty.  
z Make sure all required circles on the Photo Index Sheet are filled in. If the  
filled circles on the sheet are not marked dark enough, the machine may not  
scan the settings.  
See “Printing by Using the Photo Index Sheet” on page 33.  
Cannot Remove a Memory Card  
Cause  
Action  
miniSD Card, microSD Card, xD-  
Picture Card, Memory Stick Duo,  
Memory Stick PRO Duo, or RS-MMC is  
attempted to insert into the machine  
without attaching to the special adapter.  
Contact your Canon service representative.  
Important  
Never attempt to remove a memory card using a thin stick or a tweezers. Doing  
so may damage the machine.  
90  
Troubleshooting  
Scanning Problems  
ScanGear Won’t Start  
Cause  
Action  
The scanner driver (ScanGear) is not  
installed.  
Follow the procedure described in your setup sheet to reinstall the MP Drivers.  
Other Scanning Troubles  
Refer to the Scanning Guide on-screen manual.  
Troubleshooting  
91  
Appendix  
How to Use the Documentation Provided  
Printed Documentation  
Setup Sheet  
Be sure to read this sheet first.  
This sheet includes instructions for setting up your machine and getting it ready  
for use.  
Quick Start Guide (This guide)  
Read this guide when starting to use the machine.  
After following instructions in your setup sheet, we recommend you read this  
guide to familiarize yourself with the basic operation of some of the main  
functions that can be performed on your machine.  
On-screen Manuals  
User’s Guide  
Read this guide when starting to use the machine.  
If the Quick Start Guide does not provide you enough information please refer to  
the User’s Guide which can be installed from the Setup CD-ROM. This guide  
provides detailed instructions for:  
z copying  
z printing from a memory card  
z printing from your computer  
z scanning  
Additional guides are also available for advanced features.  
Scanning Guide  
Refer to this guide for full instructions on scanning operation and settings.  
PC Printing Guide  
Refer to this guide for full instructions on printer driver setting.  
PC Photo Printing Guide (Windows only)  
Refer to this guide for full instructions on using the various application software  
included on the Setup CD-ROM.  
Bluetooth Guide  
Refer to this guide for full instructions of printing from computers and devices  
that support Bluetooth communication, and on troubleshooting them.  
92  
Appendix  
Reading the On-screen Manuals  
For detailed instructions on installing the on-screen manuals, refer to your setup sheet.  
You can view the on-screen manuals in the following way:  
To view the on-screen manual, double-click the XXX On-screen Manual shortcut icon on the  
desktop, or click Start > All Programs (or Programs) > Canon XXX Manual > XXX On-screen  
Manual (where “XXX” is your machine’s name).  
System Requirements  
Browser: Windows HTML Help Viewer  
Note  
®
z Microsoft Internet Explorer 5.0 or later must be installed.  
z The on-screen manual may not be displayed properly depending on your operating system or  
Internet Explorer version. We recommend that you keep your system up to date with Windows  
Update.  
To view the on-screen manual, double-click the XXX On-screen Manual alias (where “XXX” is your  
machine’s name) on the desktop.  
Note  
Users in Asia  
If you installed the User’s Guide from the Manual folder in the Setup CD-ROM, open the folder in which  
you copied the User’s Guide and double-click top.htm.  
System Requirements  
Browser: Help Viewer  
Note  
z The on-screen manual may not be displayed properly depending on your operating system. We  
recommend that you keep your system up to date.  
z We recommend using Safari as your Web browser to view the HTML format on-screen  
manuals. If Safari is not installed on your computer, download it from Apple Inc. website and  
install it.  
Appendix  
93  
Specifications  
General Specifications  
Printing resolution (dpi)  
Interface  
9600 (horizontal)* x 2400 (vertical)  
* Ink droplets can be placed with a pitch of 1/9600 inch at minimum.  
USB 2.0 High Speed*1  
IrDA Ver.1.2*2  
Bluetooth 1.2 (Option)*2*3  
/
/
/
*1 A computer that complies with USB 2.0 Hi-Speed standard is  
required.  
Since the USB 2.0 Hi-Speed interface is fully upwardly compatible  
with USB Full-Speed (USB 1.1), it can be used at USB Full-Speed  
(USB 1.1).  
*2 JPEG only  
*3 Bluetooth connection is for printing only.  
Print width  
8 inches max. (203.2 mm)  
(for Borderless Printing: 8.5 inches / 216 mm)  
Approx. 33.5 dB (A)  
Acoustic noise level  
Operating environment  
Storage environment  
(when printing in the highest print quality mode on Photo Paper Pro)  
Temperature: 5 to 35°C (41 to 95°F)  
Humidity: 10 to 90%RH (no condensation)  
Temperature: 0 to 40°C (32 to 104°F)  
Humidity: 5 to 95%RH (no condensation)  
AC 100-240 V, 50/60 Hz  
Power supply  
Power consumption  
Printing (Copy): Approx. 19 W  
Standby (minimum): Approx. 2.5 W  
OFF: Approx. 1.0 W  
External dimensions  
Approx. 17.7 (W) x 15.3 (D) x 7.4 (H) inches /  
Approx. 450 (W) x 389 (D) x 188 (H) mm  
* With the Paper Support and Paper Output Tray retracted.  
Approx. 10.0 kg (Approx. 22.0 lb.)  
* With the Print Head and ink tanks installed.  
Weight  
Print Head  
Total 4,608 nozzles (Y/DyeBK/PgBK: each 512 nozzles, C/M: each  
1536 nozzles)  
Copy Specifications  
1 - 99 pages  
Multiple copy  
Intensity adjustment  
Zoom  
9 positions, Auto intensity (AE copy)  
25% - 400% (1% unit)  
94  
Appendix  
Scan Specifications (Platen Glass)  
Scanner driver  
TWAIN / WIA (Windows Vista or Windows XP only)  
A4/Letter, 8.5" x 11.7" / 216 x 297 mm  
Maximum scanning size  
Scanning resolution  
Optical resolution (horizontal x vertical) max: 4800 dpi x 9600 dpi  
Interpolated resolution max: 19200 dpi x 19200 dpi  
Gray: 16bit/8bit  
Gradation (Input/Output)  
Color: 48bit/24bit (RGB each 16bit/8bit)  
Camera Direct Print (PictBridge)  
Paper size  
4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm*1, Credit  
card*2, 8" x 10" / 203.2 x 254.0 mm, A4, Letter, Wide*1  
*1 Can be selected only on certain Canon-brand PictBridge  
compatible devices.  
*2 Feeding this paper from the Cassette can damage the machine.  
Load in the Rear Tray.  
Paper type  
Layout  
Default (Selections based on the machine setting), Photo (Photo  
Paper Plus Glossy, Glossy Photo Paper, Glossy Photo Paper  
“Everyday Use”, Photo Paper Glossy, Photo Paper Plus Semi-gloss,  
Photo Stickers), Fast Photo (Photo Paper Pro), Plain Paper (A4/  
Letter only)  
Default (Selections based on the machine setting), Borderless,  
Bordered, N-up (2, 4, 9, 16)*1, 35-up*2  
*1 Layout compatible with Canon-brand sticker above. See  
“Compatible Media Types” in the User’s Guide on-screen manual.  
*2 Selected photos are printed in 35 mm film style layout (contact  
printing layout). This print setting is only available with certain  
Canon PictBridge-compliant devices.  
You can print shooting Info (Exif Data) on photos in list format, or in  
the margins of specified photos.  
Select Layout, then select the item displayed with the [i] icon.  
(Note that this print setting cannot be used for some models.)  
Image optimize  
Default (Selections based on the machine setting), On, Off,  
“VIVID”*, “NR” (Noise Reduction)*, “Face”*, “Red eye”*  
* If using a Canon PictBridge-compatible camera, you can select it.  
Default (Off: No printing), Date, File No., Both, Off  
Print date & file no.  
Trimming  
Default (Off: No trimming), On (follow camera’s setting), Off  
Appendix  
95  
Minimum System Requirements  
Note  
Conform to the operating system’s requirements when higher than those given here.  
Operating  
System  
Windows Vista  
Pentium II (including compatible  
processors)  
300 MHz  
128 MB  
Mac OS X v.10.4  
Intel processor  
PowerPC G3  
256 MB  
Processor  
RAM  
Mac OS X v.10.2.8 - v.10.3  
PowerPC G3  
128 MB  
Windows XP SP1, SP2  
Pentium II (including compatible  
processors)  
300 MHz  
128 MB  
Note: Hard disk must be formatted as  
Mac OS Extended (Journaled) or Mac  
OS Extended  
Windows 2000 Professional SP2,  
SP3, SP4  
Pentium II (including compatible  
processors)  
300 MHz  
128 MB  
Note: Operation can only be  
guaranteed on a PC pre-installed  
Windows Vista, XP or 2000.  
Browser  
Internet Explorer 6.0-  
Safari  
Hard Disk Space 800 MB  
Note: For bundled software  
450 MB  
Note: For bundled software  
installation.  
installation.  
CD-ROM Drive  
Required  
Other restrictions XGA 1024 x 768  
z OmniPage SE: Windows 2000 Professional SP2 and SP3 not supported  
z MP Navigator EX: QuickTime v6.4 or later is needed (Macintosh only)  
z Some functions may not be available with Windows Media Center.  
z To upgrade from Windows XP to Windows Vista, first uninstall software bundled with the Canon  
inkjet printer.  
Additional System Requirements for On-Screen Manuals  
Browser: Windows HTML Help Viewer  
Browser: Help Viewer  
Note: Microsoft Internet Explorer 5.0 or later  
must be installed. The on-screen manual may  
not be displayed properly depending on your  
operating system or Internet Explorer version.  
We recommend that you keep your system up to  
date with Windows Update.  
Note: The on-screen manual may not be  
displayed properly depending on your operating  
system. We recommend that you keep your  
system up to date.  
Specifications are subject to change without notice.  
96  
Appendix  
Safety Precautions  
Please read the safety warnings and cautions provided in this manual to ensure that you use the  
machine safely. Do not attempt to use the machine in any way not described in this manual.  
Warning  
z This product emits low level magnetic flux. If you use a cardiac pacemaker and feel abnormalities,  
please move away from this product and consult your doctor.  
z You may cause an electric shock, fire, or damage the machine if you ignore any of these safety  
precautions.  
Choosing a location Do not place the machine close to flammable solvents such as alcohol or thinners.  
Power supply  
Never attempt to plug in or unplug the machine from the power supply when your hands are wet.  
Always push the plug all the way into the power outlet.  
Never damage, modify, stretch or excessively bend or twist  
the power cord. Do not place heavy objects on the power  
cord.  
Never plug the machine into a power socket that is shared  
with other equipment (extension lead/cord, 2- or 3-way  
adapter, etc.).  
Never use the machine if the power cord is bundled or knotted.  
If you detect smoke, unusual smells or strange noises around the machine, immediately unplug  
the machine at the power supply and call for service.  
Periodically, unplug the machine and use a dry cloth to wipe  
off any dust or dirt collected on the plug and the power outlet.  
If the machine is placed at a location exposed to a lot of dust,  
smoke, or high humidity, the dust collected on the plug  
absorbs moisture and may cause insulation failure and fire.  
If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving  
the machine plugged in may cause fire, electric shock, or damage to the machine, depending on  
the thunder storm.  
Use the power cable included with the machine.  
Safety Precautions  
97  
Cleaning the machine Use a damp cloth to clean the machine. Never use  
flammable solvents such as alcohol, benzene or thinners.  
If flammable solvents come in contact with electrical  
components inside the machine, it could cause a fire or  
electric shock.  
Always unplug the machine from the power outlet before cleaning the machine.  
If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the  
machine.  
Maintaining the  
machine  
Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside  
the machine.  
The machine contains high-voltage components. Never attempt any maintenance procedure not  
described in this guide.  
Working around the  
machine  
Do not use highly flammable sprays near the machine.  
This could cause a fire or electric shock if the spray comes into contact with electrical components  
inside the machine.  
Caution  
You may cause injury or damage the machine if you ignore any of these safety precautions.  
Choosing a location Do not install the machine in a location that is unstable or subject to excessive vibration.  
Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or  
close to a heating source.  
To avoid the risk of fire or electric shocks, install the machine in a location with an ambient  
temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).  
Do not place the machine on a thick rug or carpet.  
Do not place the machine with its back attached to the wall.  
Power supply  
Ensure that the area around the power outlet is kept clear at  
all times so you can easily unplug the power cord if  
necessary.  
Never remove the plug by pulling on the cord.  
Do not use an extension lead/cord.  
98  
Safety Precautions  
Working around the  
machine  
Never put your hands or fingers in the machine while it is printing.  
Do not place any object on the machine.  
Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol,  
thinners, etc.) on top of the machine.  
If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for  
service.  
Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak  
and damage the machine.  
When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The  
Platen Glass may break and cause injury.  
Print Heads and ink  
tanks  
For safety reasons, store Print Heads and ink tanks out of the reach of small children.  
If a child ingests any ink, consult a doctor immediately.  
Do not shake Print Heads or ink tanks.  
Ink may leak out and stain clothing or the surrounding area.  
Never touch the electrical contacts on a Print Head after  
printing.  
The metal parts may be very hot and could cause burns.  
Do not throw ink tanks into fire.  
Safety Precautions  
99  
Legal Limitations on Use of Your Product and Use of  
Images  
It may be unlawful to make copies of, scan, print, or use reproductions of the following documents.  
The list provided is non-exhaustive. When in doubt, check with a legal representative in your  
jurisdiction.  
z Paper money  
z Traveler’s checks  
z Money orders  
z Food stamps  
z Certificates of deposit  
z Passports  
z Immigration papers  
z Postage stamps (canceled or uncanceled)  
z Identifying badges or insignias  
z Selective service or draft papers  
z Checks or drafts issued by governmental  
agencies  
z Internal revenue stamps (canceled or uncanceled)  
z Bonds or other certificates of indebtedness  
z Stock certificates  
z Copyrighted works/works of art without permission of  
copyright owner  
z Motor vehicle licenses and certificates of title  
100  
Safety Precautions  
Users in the U.S.A.  
Regulatory Information  
FCC Notice (U.S.A. Only)  
For 120V, 60Hz model  
Model Number: K10306  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any  
interference received, including interference that may cause undesired operation.  
Note: This equipment has been tested and found to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable  
protection against harmful interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
z Reorient or relocate the receiving antenna.  
z Increase the separation between the equipment and receiver.  
z Connect the equipment into an outlet on a circuit different from that to which the receiver is  
connected.  
z Consult the dealer or an experienced radio/TV technician for help.  
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC  
Rules.  
Do not make any changes or modifications to the equipment unless otherwise specified in the  
manual. If such changes or modifications should be made, you could be required to stop operation of  
the equipment.  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
1-516-328-5600  
Canon U.S.A., INC. LIMITED WARRANTY --- (USA Only)  
The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to  
the new or refurbished Canonbrand product (“Product”) packaged with this limited warranty, when  
purchased and used in the United States only.  
The Product is warranted against defects in materials and workmanship under normal use and  
service (a) for a period of one (1) year from the date of original purchase when delivered to you in  
new condition in its original container or (b) for 90 days from the date of original purchase for  
refurbished Products. Product returned to a Canon USA repair facility or a Canon USA Authorized  
Service Facility (“ASF”), and proven to be defective upon inspection will be (a) repaired utilizing new,  
remanufactured, repaired and/or recycled parts (b) exchanged for new or; (c) exchanged for a  
refurbished Product, as determined by the Canon USA repair facility or the ASF. Warranty repair or  
replacement shall not extend the original warranty period of the Product. A dated proof of purchase  
is required at the time of warranty service. A copy of your dated bill of sale will satisfy this  
requirement. This warranty does not cover any accessories, or any consumables, such as paper or  
ink cartridges, as to which there shall be no warranty or replacement.  
Safety Precautions  
101  
This limited warranty shall only apply if the Product is used in conjunction with compatible  
computers, peripheral equipment and software. Canon USA shall have no responsibility for such  
items except for compatible Canon brand peripheral equipment covered by a separate warranty  
(“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the  
terms of the Separate Warranty. Non-Canon brand equipment and software that may be distributed  
with the Product are sold “as is” and without warranty of any kind by Canon USA, including any  
implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties  
are disclaimed. The sole warranty, if any, with respect to such non-Canon brand items is given by the  
manufacturer or producer thereof.  
This limited warranty covers all defects encountered in normal use of the Product and does not apply  
in the following cases:  
(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by  
you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating  
or maintenance instructions in, or environmental conditions prescribed in, Canon USA’s user’s  
manual or other documentation, or services performed by someone other than a Canon USA  
repair facility or ASF. Without limiting the foregoing, dropping the Product, scratches, and  
abrasions will be presumed to have resulted from misuse, abuse or failure to operate the  
Product as set forth in the user’s manual or other documentation for the Product.  
(b) Use of parts, media, software or supplies (other than those sold by Canon USA), including non-  
Canon ink cartridges or refilled ink cartridges, that cause damage to the Product or cause  
abnormally frequent service calls or service problems.  
(c) If the Product has had its serial number or dating defaced, altered or removed.  
ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR  
CONTAINED ON THE SOFTWARE DISKETTES OR CD-ROMS ENCLOSED WITH, OR  
ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR  
FOR THE PRODUCT, IS SOLD “AS IS” AND WITHOUT WARRANTY BY CANON USA. THE SOLE  
WARRANTY WITH RESPECT TO SUCH SOFTWARE IS CONTAINED IN THE SOFTWARE  
MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY  
LIMITATIONS AND DISCLAIMERS THEREON. PLEASE CONTACT CANON USA IMMEDIATELY  
IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE MANUFACTURER'S LICENSE  
AGREEMENT.  
NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE  
APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO  
OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY  
ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND CANON USA, OR  
ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED  
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA  
SHALL NOT BE LIABLE FOR LOSS OF REVENUES OR PROFITS, INCONVENIENCE, EXPENSE  
FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION  
OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED  
BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL  
THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND  
AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE  
OF THE PRODUCT CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING,  
YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR  
PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION,  
USE, MISUSE, OR INABILITY TO USE THE PRODUCT SOLD BY CANON USA NOT CAUSED  
SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME STATES  
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL  
DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS  
LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL  
102  
Safety Precautions  
PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A  
GIFT, AND STATES YOUR EXCLUSIVE REMEDY.  
Canon USA offers a range of customer technical support* options:  
z Interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to  
frequently asked questions (www.canontechsupport.com)  
z Toll-free live technical support Monday—Saturday (excluding holidays) at 1-800-828-4040  
z Telephone Device for the Deaf (TDD-1-866-251-3752)  
z Repair or Exchange Service Options:  
In the event service is required for the Product during the limited warranty period, Canon USA  
offers two hardware support options:  
Authorized Service Facility Carry-In / Mail-In Service  
Canon USA’s Carry-In/Mail-In Service provides repair or exchange, at Canon USA’s option,  
through Canon USA’s Authorized Service Facility (ASF) network. The name and telephone  
number of the ASF(s) near you may be obtained from Canon USA’s Web site at  
www.canontechsupport.com or by calling the Canon USA Customer Care Center at 1-800-828-  
4040, or any time while speaking to a technical support person. A Product covered by this limited  
warranty will be repaired or exchanged, as determined by Canon USA, and returned without  
charge by the ASF.  
InstantExchange Service **  
A Canon Customer Care Center or ASF technician will attempt to diagnose the nature of the  
problem and, if possible, correct it over the telephone. If the problem cannot be corrected over the  
telephone, and you elect the InstantExchange option, a reference number will be issued to you.  
You will be asked for the Product serial number and other information pertaining to your Product  
and for a ship-to location for the replacement Product (must include street address).  
The Canon USA repair facility will ship out the replacement Product prepaid by Canon USA. After  
receipt of the replacement Product (with instructions and a prepaid waybill), follow the enclosed  
instructions on how to ship your product to the Canon USA repair facility. Your Product must be  
returned in the shipping carton in which the replacement Product was packed and include the  
reference number, A COPY OF YOUR DATED PROOF OF PURCHASE (BILL OF SALE), and a  
complete explanation of the problem. DO NOT INCLUDE ANY OTHER ITEMS WITH THE YOUR  
PRODUCT IN THE RETURN SHIPPING CARTON, AND BE SURE TO RETAIN YOUR  
PRINTHEAD, INK CARTRIDGE(S) AND TANK(S).  
InstantExchange Service exchanges your Product with a replacement Product, which will normally  
be shipped the same day if your request for this service is by 3 p.m. E.T. Monday through Friday,  
except holidays. Canon USA does not guarantee same day shipment in the event of the  
occurrence of factors beyond its reasonable control. The replacement Product you receive may be  
a refurbished or reconditioned unit and will be covered for the balance of the period remaining on  
your original limited warranty. NOTE THAT BY USING THIS SERVICE YOU WILL KEEP THE  
REPLACEMENT PRODUCT THAT IS SENT TO YOU. CANON USA WILL RETAIN THE  
PRODUCT THAT YOU ORIGINALLY PURCHASED, WHICH SHALL BECOME THE PROPERTY  
OF CANON USA. InstantExchange warranty program service is available only during the express  
limited-warranty period for your Product and only in the continental United States, Alaska and  
Hawaii during such period.  
This limited warranty gives you specific legal rights, and you may also have other rights, which vary  
from state to state.  
* Support program specifics are subject to change without notice.  
** InstantExchange warranty service is subject to the availability of refurbished or new replacement  
units.  
Safety Precautions  
103  
Canon U.S.A., Inc.  
One Canon Plaza  
Lake Success, NY 11042  
USA  
Canon is a registered trademark of Canon Inc.  
©2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and  
may also be a registered trademark in other countries.  
104  
Safety Precautions  
Index  
A
R
Appendix 92  
Replacing Ink Tanks 48  
Routine Maintenance 46  
replacing ink tanks 48  
B
Before Using the Machine 2  
S
C
Safety Precautions 97  
Scanning Images 38  
Specialty Media 8  
Specifications  
copy 94  
Cleaning  
inside 65  
platen glass and document cover 63  
roller 64  
general 94  
Copying 24  
PictBridge 95  
scan 95  
L
Legal Limitations on Use of Your Product and Use  
of Images 100  
T
Troubleshooting 68  
Turning off the Machine 5  
Turning on the Machine 5  
Loading Original Documents 6  
Loading Printing Paper  
Cassette 17  
Envelopes 19  
Loading Paper 15  
Rear Tray 15  
U
Users in the U.S.A.  
recommended paper and requirements 9  
Canon U.S.A., Inc. Limited Warranty - U.S. Only  
101  
M
Media  
cannot use 10  
specialty 8  
Media Type 9  
Memory Card  
inserting 27  
removing 28  
supported by this machine 26  
N
Nozzle Check Pattern  
examining 54  
printing 53  
P
Photo Printing from Printed Photo 34  
Print Head  
automatic print head alignment 58  
cleaning 56  
deep cleaning 57  
manual print head alignment 59  
Printing from a Memory Card 26  
Photo Index Sheet 33  
select and print 28  
Printing from Your Computer 36  
Macintosh 37  
Windows 36  
Printing Photographs Directly from a Compliant  
Device 40  
PictBridge 42  
Index  
105  
106  
Index  
Ordering Information  
For additional supplies, use the following descriptions and order numbers.  
Description  
Order #  
Ink Tanks  
PGI-5 Black  
CLI-8 Black  
CLI-8 Cyan  
CLI-8 Magenta  
CLI-8 Yellow  
0628B002  
0620B002  
0621B002  
0622B002  
0623B002  
Canon Specialty Papers  
All Occasion Photo Cards (4" x 8"/ 50 sheets)  
Glossy Photo Paper Credit Card Size (100 sheets)  
High Resolution Paper (8.5" x 11"/ 100 sheets)  
Matte Photo Paper (4" x 6"/ 120 sheets)  
Matte Photo Paper (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (4" x 6"/ 50 sheets)  
1029A069  
9157A023  
1033A011  
7981A014  
7981A004  
0775B021  
0775B022  
0775B023  
0775B024  
9981A006  
9981A005  
0041B005  
0041B006  
7980A012  
7980A022  
7980A019  
7980A006  
1686B014  
1686B017  
1686B020  
1029A014  
1029A027  
1029A059  
1029A004  
1029A028  
0001C001  
Photo Paper Glossy (4" x 6"/ 100 sheets)  
Photo Paper Glossy (8.5" x 11"/ 50 sheets)  
Photo Paper Glossy (8.5" x 11"/ 100 sheets)  
Photo Paper Plus Double Sided (5" x 7"/ 10 sheets)  
Photo Paper Plus Double Sided (8.5" x 11"/ 10 sheets)  
Photo Paper Plus Double Sided Album Kit (5" x 7")  
Photo Paper Plus Double Sided Album Kit (8.5" x 11")  
Photo Paper Plus Glossy (4" x 6"/ 50 sheets)  
Photo Paper Plus Glossy (4" x 6"/ 120 sheets)  
Photo Paper Plus Glossy (5" x 7"/ 20 sheets)  
Photo Paper Plus Glossy (8.5" x 11"/ 20 sheets)  
Photo Paper Plus Semi-gloss (4" x 6"/ 50 sheets)  
Photo Paper Plus Semi-gloss (8" x 10" / 20 sheets)  
Photo Paper Plus Semi-gloss (8.5" x 11"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 20 sheets)  
Photo Paper Pro (4" x 6"/ 75 sheets)  
Photo Paper Pro (8" x 10"/ 20 sheets)  
Photo Paper Pro (8.5" x 11"/ 15 sheets)  
Photo Paper Pro (8.5" x 11"/ 30 sheets)  
Photo Stickers (16 stickers/sheet, 5 sheets/pack)  
Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at  
www.estore.usa.canon.com.  
© 2007 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. in the United States and may be a registered trademark or trademarks  
®
in other countries. All other product and brand names are trademarks of their respective owners. As an ENERGY STAR partner, Canon U.S.A.,  
®
Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.  
The following ink tanks are compatible with this product.  
For information on product specifications, please visit our website at  
www.usa.canon.com  
QT5-1125-V01  
XXXXXXXX  
©CANON INC.2007  
PRINTED IN THAILAND  

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