Canon 2020i User Manual

JuLY 2006  
Canon imageRUNNER 2020/2020i  
BUyERs LaBoRatoRy INC. Lab test Report  
A Comprehensive BLI Laboratory Evaluation  
Canon imageRUNNER 2020/2020i  
20 PPM Copier • Printer • Scanner • Fax  
Reliability .............................................. Excellent  
Multitasking................................................. Good  
Administrative Utilities .............................Very Good  
Feedback to Workstations ..................................Fair  
Ease of Network Setup .................................... Good  
Print Drivers ................................................ Good  
Applications Compatibility .......................... Excellent  
Scan Functions ............................................. Good  
Print/Copy Quality...................... Excellent/Very Good  
Print/Copy Productivity.............................Fair/Good  
Ease of Use............................................. Excellent  
Feature Set ................................................. Good  
Toner Yield .................................................. Good  
Cost per Page.......................................... Excellent  
Value.................................................... Excellent  
Test duration: Two months, including a 50,000-impression  
durability test.  
Maximum monthly duty cycle: 50,000 impressions.  
BLI’s recommended monthly duty cycle for peak usage: Up to 25,000 impressions.  
BLI RECoMMENDatIoN  
An excellent value, the Canon imageRUNNER 2020i proved to be an exceptional  
overall performer in BLI’s rigorous two-month evaluation, displaying excellent  
multitasking capabilities, above-average image quality and very good ease of  
use. Geared to workgroups and small businesses, this highly reliable 20-ppm  
device, which supports up to ledger-size output, provides standard copying,  
scanning and PC and network printing, as well as optional faxing (walk-up,  
PC and Internet). Contributing to the imageRUNNER 2020i’s very good ease  
of use are a touch screen and standard automatic duplexing, which are not  
offered on most competitive models. In addition, this model, which has the  
highest standard memory capacity (256 MB) for competitive devices, offers  
full-color document distribution capabilities. Because of its outstanding  
overall performance and excellent value, BLI highly recommends the Canon  
imageRUNNER 2020i for offices in need of a multifunctional product for monthly  
volumes of up to 25,000 impressions.  
aLso INsIDE  
Test Procedures  
Specifications  
Certificate of  
Reliability  
Ratings scale:  
Excellent, Very  
Good, Good, Fair  
and Poor.  
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Canon imageRUNNER 2020i  
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receive) and remote programming and management of addresses for e-mail,  
fax and Internet fax, as well as management of user mailboxes.  
The Remote User Interface also provides status information such as the  
approximate amount of available paper. However, information on the  
remaining toner is vague (i.e., “available”).  
The Web utility provides extensive information on jobs via the job status  
tab. Information includes user name, status of the job and number of pages.  
There are separate logs for print jobs, copy jobs, send jobs and receive  
faxes.  
Plug-ins for HP Web Jetadmin are available for Canon products, so users  
of this popular management utility can use it to manage Canon devices as  
well.  
Department ID mode enables administrators to control access to the  
imageRUNNER 2020i, setting passwords and limits by function (print, copy,  
scan) for individual users and departments.  
Department ID mode, which supports up to 1,000 department codes, also  
enables users to display and print a list outlining how much paper was used  
by each department. In addition, it allows administrators to specify whether  
to accept or reject print and network scan jobs from computers that do not  
correspond to any registered department ID.  
Remote UI  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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Canon imageRUNNER 2020i  
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fEEDBaCK to woRKstatIoNs  
faIR  
There are no pop-up messages or icon alerts to notify end users of conditions  
such as toner low, paper out, etc. Users must proactively seek the informa-  
tion on the Web page to see device or print job status.  
imageWARE Enterprise Management Console can be configured to send pop-  
up error messages to one or more administrators (not end users).  
The Print Monitor utility (which provides pop-up messages indicating a job  
has been sent) requires the administrator to create a port using Canon’s LPR  
2.0, which is a bit awkward because a standard TCP/IP port is already cre-  
ated when the imageRUNNER 2020i is installed. LPR 2.0 provides pop-up job  
status messages that indicate that a job has been sent. Since the messaging  
is limited, BLI recommends using the automated installation routine.  
Information regarding the amount of remaining paper and the size of paper  
is displayed in the driver when clicking on a paper source, provided Canon’s  
automatic installation is used; however, to obtain accurate information, the  
user must first select to update status information, which requires numer-  
ous steps (12 mouse clicks). Further, it was observed that if a port is created  
manually using Canon’s LPR 2.0 port creation utility (which is required to  
run the Job Monitor utility), the information on available paper status from  
the print driver was inaccurate, even after updating status information.  
Because users may not realize that the paper size or capacity information  
displayed on the image of the device in the driver could be inaccurate, they  
could make mistakes that result in wasted paper and productivity.  
EasE of NEtwoRK sEtUP  
GooD  
Configuration of network settings can be easily performed, either from the  
control panel or remotely via the Remote User Interface.  
The Canon imageRUNNER 2020i is bundled with a CD that contains the print  
drivers and the LPR 2.0 utility. An installation utility built into the drivers’  
CD automatically locates the machine and creates the port.  
The print drivers do not auto-launch upon insertion of the CD into the drive.  
Installation requires users to navigate the CD-ROM to locate the setup file  
for each driver before they can follow the automated process. Installing the  
PCL driver requires 13 clicks and requires a separate installation from the  
PostScript and UFR II LT drivers.  
The PCL driver can detect any configured accessories on the unit, eliminat-  
ing the need for the administrator to manually specify configured accesso-  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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Canon imageRUNNER 2020i  
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ries, though the process is not completely automatic. Once the drivers are  
installed, the administrator must enter the IP address of the unit, select  
two-way communication in the driver and set the driver to search for any  
configured accessories.  
PRINt DRIvERs  
GooD  
The imageRUNNER 2020i was tested with the standard PCL 5e/6 driver; the  
UFR II LT driver is also standard. The drivers support Windows 98, 2000, Me,  
XP, Server 2003 and Novell NetWare. The PCL driver also supports Windows  
NT 4.0 and the UFR II LT driver supports Mac OS X or higher.  
Most of the features used for typical print jobs are accessible on the main  
screen.  
The well-designed drivers are graphical, enabling point-and-click selection  
of paper drawers.  
The drivers offer a good feature set that includes proof print and the ability  
to save the settings for frequently used jobs.  
The unit offers simultaneous RIP and print, with printing beginning while  
pages are still being processed.  
File size remained the same when printing multiple sets, regardless of  
whether “collate” was selected from the properties screen of the driver or  
from the print screen within an application.  
PCL Print Driver  
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without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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Canon imageRUNNER 2020i  
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aPPLICatIoNs CoMPatIBILIty  
EXCELLENt  
No problems were experienced with any of the test files used in the applica-  
tions compatibility tests. Units are tested for compatibility on Windows XP  
platforms with Microsoft Word 2000, Microsoft PowerPoint 2000, Microsoft  
Excel 2000, Adobe PageMaker 7.0, Adobe Photoshop 6.0 and Adobe Acrobat  
6.0 using 25 application test files, which contain text, graphics, halftone  
images, tables, etc., enabling BLI technicians to evaluate memory usage,  
file processing, font rendering and grayscale capability.  
sCaN fUNCtIoNs  
GooD  
The imageRUNNER 2020i offers 600-x-600-dpi scanning, which was easy to  
use and performed well in testing.  
Users can scan documents to file, e-mail and Internet fax.  
With the unit’s scan-to-e-mail capability, users can scan and send docu-  
ments in TIFF, PDF, PDF (compact) and JPEG format. Users can scan to mul-  
tiple e-mail addresses, which can be programmed from the Web utility and  
the control panel, in a single session.  
The unit can scan color documents.  
Tested scan speed for a black-and-white document, at 23.42 originals per  
minute, is faster than the unit’s rated engine speed.  
PRINt/CoPy QUaLIty  
EXCELLENt/vERy GooD  
Print output produced by the imageRUNNER 2020i is excellent overall, earn-  
ing ratings of Excellent for text, line art and solids and Very Good for half-  
tones.  
Text, line art and solids in copy mode received Excellent ratings, while half-  
tone range was rated Very Good and halftone pattern was rated Good.  
In both print and copy mode, text was sharp and dark with fully formed  
characters and smooth curves and lines and no toner overspray. Solids were  
also dark and displayed consistent coverage. Closely spaced fine lines were  
distinct and of consistent thickness. Halftone fill was smooth and displayed  
no banding in print mode and minimal banding in copy mode.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
Canon imageRUNNER 2020i  
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PRINt/CoPy PRoDUCtIvIty  
faIR/GooD  
The unit’s performance in the job stream evaluation is substantially below  
the average for competitive models.  
The imageRUNNER 2020i’s print productivity is competitive when printing  
multiple sets in both simplex and duplex modes.  
Although the unit’s copy efficiency is below average for competitive units in  
1:1 mode, it’s competitive in 1:2 and 2:2 modes.  
First-copy time from both the platen and the document feeder are among  
the slowest for competitive models.  
EasE of UsE  
EXCELLENt  
The imageRUNNER 2020i features a well-designed control panel that incor-  
porates a large (3-1/2" x 4-3/4"), easy-to-read LCD display that is adjustable  
for brightness via a dial on the control panel. Unlike with some manufac-  
turers, the imageRUNNER 2020i’s control panel provides a consistent look  
and feel with the rest of Canon’s product line. The control panels of other  
Segment 1 models usually differ from those of higher-speed models in the  
product line.  
Unlike the large majority of competitive models, the imageRUNNER 2020i  
has a touch screen, which makes it easier to navigate than models that have  
control panels with hard keys.  
The control panel lacks a help key.  
Canon imageRUNNER 2020i Control Panel  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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Though not all of the features required for typical copy jobs can be pro-  
grammed from the main screen, they are selectable from the main screen  
and, when selected, bring the user to another screen where the settings can  
be programmed. The keys are well-labeled and BLI test technicians found  
the menu system easy to navigate.  
The job list on the control panel offers extensive information for print, copy,  
fax, and Internet fax and jobs currently being processed.  
Loading paper into the drawers is easy. The paper drawers have a sliding  
width guide and a length guide that has to be removed and replaced; BLI  
prefers a sliding length guide. However, the standard paper drawers do not  
automatically detect the size of paper loaded in them, so users must change  
the paper size in the drawers and at the control panel.  
Procedures for replacing the toner are simple, although a bit awkward  
because the user must remove the seal while inserting the toner cartridge  
into the device, otherwise the toner will spill.  
Removing misfeeds was easy. Although no step-by-step instructions are pro-  
vided, a graphic and text message on the display indicate the misfeed loca-  
tion.  
The drum is not exposed when removing misfeeds from the unit.  
fEatURE sEt  
vERy GooD  
This model is available in two configurations: the imageRUNNER 2020 and  
the imageRUNNER 2020i. The main differences between the two models is  
that the imageRUNNER 2020 does not offer scanning, which is standard on  
the imageRUNNER 2020i. Other differences include standard memory capac-  
ity (128 MB versus 256 MB) and duplexing (optional versus standard).  
The imageRUNNER 2020i offers a competitive standard paper capacity of  
two 250-sheet drawers.  
The unit’s maximum paper capacity of 1,080 sheets and bypass capacity of  
80 sheets are below the average for competitive models.  
The unit’s standard memory capacity of 256 MB of RAM is higher than the  
average for competitive models; in fact, it’s the highest. Though it’s non-  
upgradable, it is nevertheless higher than the average maximum memory  
capacity for models in this group.  
The unit’s standard RADF has a capacity (50 sheets) that’s slightly higher  
than the average for comparably equipped models.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
Canon imageRUNNER 2020i  
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Unlike most competitive models, the imageRUNNER 2020i offers automatic  
duplexing as a standard feature.  
In addition to the features that would be expected for a unit in this range,  
the imageRUNNER 2020i offers 100 copy control codes, a choice of languages  
for the control panel (English, French, Korean, Portuguese or Spanish) and the  
ability to feed different size originals.  
Walk-up and PC faxing are available as options. Fax features include a 33.6-  
Kbps modem with JBIG compression, 500 autodial destinations (including 60  
one-touch keys), broadcasting, timers, error-correction mode and the abil-  
ity to serve as a transfer hub.  
Unlike most Segment 1 models, the imageRUNNER 2020i offers finishing  
options. They include an internal finisher that can top-corner staple up to  
50 sheets (an optional finisher tray that provides an additional output tray is  
also available) and an inner two-way tray, which was provided with the test  
unit, that provides collation when stapling is not required.  
The unit features Canon’s RAPID Fusing Technology, which according to the  
company, helps speed warm-up times and significantly helps reduce energy  
consumption.  
sECURIty/aCCEssIBILIty  
Not RatED  
With Department ID mode, administrators can control access to the  
imageRUNNER 2020i by setting passwords and limits by function (print, copy,  
scan) for individual users and departments.  
The Canon imageRUNNER 2020i offers standard MAC filtering and IP address  
filtering, which allows administrators to limit which users and which work-  
stations can access the unit.  
USB block can prohibit unauthorized access by blocking connections via the  
USB port.  
An administrator can enable or disable specific device protocols to minimize  
unwanted communication.  
Memory lock mode allows received faxes to be stored to memory, where  
they can be viewed or printed.  
An optional Braille kit, which improves access to copy and fax functions for  
users with visual impairments, contains transparent Braille labels that affix  
to each hard key on the control panel except for the numeric keys.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
Canon imageRUNNER 2020i  
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toNER yIELD  
GooD  
The tested toner yield of the imageRUNNER 2020i is slightly below the aver-  
age for Segment 1 units.  
vaLUE  
EXCELLENt  
When equipped with the optional finisher, the imageRUNNER 2020i is priced  
substantially lower than the average for comparably equipped competitive  
models. In addition, the unit’s supplies cost per page is lower than the aver-  
age for competitive models. In fact, it’s among the lowest.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀ0  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
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sUPPoRtING tEst Data  
Test Environment  
This product was tested in BLI’s 10,000-square-foot test lab, in an environment monitored by  
a Honeywell Temp/RH chart recorder, which replicates typical office conditions.  
Test Equipment  
Test Duration  
BLI’s dedicated test network, consisting of Windows NT 4.0, 2000 and Microsoft Exchange  
servers, Windows 2000 and XP workstations, 10BaseT/100BaseTX network switches and CAT5  
cabling.  
Products are tested for two months, five weeks of which consists of a durability test during  
which the product is run at its manufacturer-rated maximum monthly duty cycle, with 50 per-  
cent of the test volume comprised of copy jobs and 50 percent comprised of print jobs. BLI’s  
daily test usage is designed to replicate real-world use over an eight-hour workday, and as  
such includes a mix of various-size documents, simplex and duplex modes, and a mix of short,  
moderate and long run lengths, and on/off cycles, throughout the day. The durability evalua-  
tion also includes testing of the document feeder/scanner for an additional 10 percent of the  
monthly maximum volume, evenly divided over the course of the test.  
Tested Configuration  
Test Procedures  
Base unit, plus optional inner two-way tray and 2 x 250-sheet cassette feeding kit.  
The test methods and procedures employed by BLI in its lab testing include BLI’s propri-  
etary procedures and industry-standard test procedures, including a BLI-developed variation  
of ASTM’s 1318-90 Test Method for Determination of Productivity using Electrostatic Copy  
Machines. In addition to a number of proprietary test documents, BLI uses an industry-stan-  
dard Katun test original for evaluating black image quality and test suites from Quality Logic  
to evaluate applications compatibility. In addition to a visual observation, color print quality  
is tested using the ANSI standard IT8 Color Test Target, which is read using the Minolta CM503I  
Spectrophotometer, and samples are analyzed using the CIE XY Chromaticity Diagram. In addi-  
tion, density of black and color output is measured using an X-Rite 428 Densitometer. Georgia-  
Pacific Spectrum DP 20-lb. bond is used in the tests, 10 percent of which is recycled paper  
containing 30 percent post-consumer content. Image quality is tested using Georgia-Pacific  
Printing Paper (95 brightness, 22-lb. bond).  
Buyers Laboratory Inc. • 20 Railroad Avenue • Hackensack, NJ 07601 • USA • (201) 488-0404  
Michael Danziger  
CEO  
Lynn Nannariello  
Senior Editor  
Carl Schell  
Associate Editor  
Pia Beddiges  
Manager of Field Testing  
Mark Lerch  
COO  
Mark Young  
Senior Editor, Solutions  
Ben Curry  
Research Editor  
Ken Nardone  
Technical Manager, Field Testing  
Anthony F. Polifrone  
Managing Director  
Marlene Orr  
Printer Industry Analyst  
Marc Bussanich  
Technical Analyst  
Anthony Marchesini  
IT Director  
Daria M. Hoffman  
Managing Editor  
Tracie Hines  
Associate Editor  
Camille Dendtler  
Research Manager  
T. R. Patrick  
Art Director  
George Mikolay  
Associate Editor  
Pete Emory  
Manager of Laboratory  
Testing  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢀ  
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RELIaBILIty  
Meter Count  
(Impressions)  
Impressions  
Between Service  
PMs/Malfunctions  
Service Required  
Meter count (beginning of test)  
End of test period  
0
50,000  
Total Misfeeds/Misfeed Rate  
Service Calls  
0/Not applicable  
0
0
0
PMs  
Total Service Calls (including PMs)  
MULtItasKING  
Multitasking Evaluation  
Secondary  
Function  
PRINT  
SCAN  
COPY  
Primary  
Function  
PRINT  
SCAN  
COPY  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
NOTE: A “Yes” indicates that the user can initiate the secondary function while the primary function is taking place and  
that no further user intervention will be required for the secondary function to take place.  
In addition to a single-user multitasking test, which evaluates a unit’s ability to initiate or perform one function while  
another function is already in progress (see chart above), BLI also tests a multifunctional product’s ability to handle  
multiple jobs that would be likely to stack up in a multi-user networked environment.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢁ  
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IMaGE QUaLIty  
Print Quality  
Text  
Excellent  
Line Art  
Excellent  
Very Good  
Very Good  
Excellent  
Halftone Pattern  
Halftone Range  
Solids  
Print density:  
1.43 to 1.49  
Print density  
Density for units in this class tested to date:  
0.98 to 1.69  
imageRUNNER 2020i  
Measurements are based on four readings corresponding to four different  
solid black locations on the output. The higher the density reading, the  
darker the image.  
Range for  
tested units  
Halftone range:  
Halftone output was visible from the 2% to 96% dot-fill levels,  
with distinct transitions between most levels and consistent  
coverage within levels.  
0
0.5  
1.0  
1.5  
2
Copy Quality  
Text  
Excellent  
Excellent  
Good  
Line Art  
Halftone Pattern  
Halftone Range  
Solids  
Very Good  
Excellent  
Density of original:  
1.65 to 1.69  
Density of copy:  
Copy density  
1.38 to 1.45  
Original  
Range for tested units:  
0.99 to 1.75  
imageRUNNER 2020i  
Halftone range:  
Range for  
tested units  
Halftone output was visible from the 15% dot-fill level (which  
is the minimum coverage level on the original) to the 100%  
0
0.5  
1.0  
1.5  
2
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without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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level, with distinct transitions between most levels and con-  
sistent coverage within levels.  
Measurements are based on eight readings corresponding to eight different  
solid black locations on the output. The higher the density reading, the  
darker the image.  
PRoDUCtIvIty  
Job Stream:  
The unit completed the job stream in 2 minutes and 18.88  
seconds, running at 8.21 ppm, which translates to an effi-  
ciency rate of 41.04%.  
BLI’s job stream includes Word documents, Outlook e-mail messages, Excel  
spreadsheets and PowerPoint, HTML and Acrobat PDF files, totaling 19  
pages. This test simulates the type of traffic a typical device might experi-  
ence in a real-world, multi-user environment. All of the files are sent to  
the printer as a group, at which time the stopwatch begins; timing ends  
when the last page of the last file exits the device. Job stream efficiency is  
determined by the percentage of the rated speed at which the unit oper-  
ates when producing real-world jobs. The closer the rate is to 100%, or if it  
exceeds 100%, the more efficient the unit.  
First-copy time:  
11.68 seconds from the platen.  
17.02 seconds from the document feeder.  
First-copy time  
11.68  
17.02  
0
5
10  
15  
20  
Seconds  
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without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
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Copy/Print Efficiency For Multiple Sets  
Copy  
Sets  
1
1:1  
Min.  
0
Overall Efficiency  
Sec.  
42.97  
42.47  
PPM  
14.0  
18.5  
Efficiency  
69.8%  
Overall Efficiency  
69.8%  
1:1  
1:2  
2:2  
1:1  
1:2  
81.1  
56.8  
56.1  
80.8  
60.1  
5
2
92.3%  
81.1%  
Copy  
Sets  
1
1:2  
Min.  
1
Sec.  
17.72  
20.12  
PPM  
7.7  
Efficiency  
38.6%  
Overall Efficiency  
38.6%  
5
3
15.0  
75.0%  
56.8%  
Copy  
Sets  
1
2:2  
Min.  
2
Sec.  
38.88  
43.15  
PPM  
7.6  
Efficiency  
37.8%  
Overall Efficiency  
37.8%  
0
25  
50  
75  
100  
5
6
14.9  
74.4%  
56.1%  
Print  
Sets  
1
1:1  
Min.  
0
Percent  
Sec.  
43.79  
41.19  
PPM  
13.7  
18.6  
Efficiency  
68.5%  
Overall Efficiency  
68.5%  
BLI obtains the overall effi-  
ciency for each copy/print  
mode by averaging the effi-  
ciency ratings (derived by  
dividing the tested speed  
of the device by the rated  
speed, and then multiplying  
by 100) for each run length (1  
and 5 sets).  
5
2
93.1%  
80.8%  
Print  
Sets  
1
1:2  
Min.  
1
Sec.  
10.91  
12.41  
PPM  
8.5  
Efficiency  
42.3%  
Overall Efficiency  
42.3%  
5
3
15.6  
78.0%  
60.1%  
Efficiency is tested using a 10-page document. In print mode, the document  
is printed using the PostScript driver at 600-dpi resolution.  
Copy  
Print  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢄ  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
Canon imageRUNNER 2020i  
Buyers LaBoratory Lab TesT RepoRT  
PRINt DRIvERs  
Canon imageRUNNER 2020i Print Driver Features  
Windows 2000  
PCL 6  
Yes  
Auto Feature/Device Detection  
Booklet Printing  
Collate Sets  
Yes  
Yes  
Consumables Gauge  
Delayed/Scheduled Print  
Max Paper Sources Per Job  
N-up Printing  
No  
No  
2
2 to 16  
Yes  
Overlay  
Paper Gauge  
No  
Print and Hold  
No  
Proof Print  
No  
Quantity Selection  
Reduction/Enlargement  
Resolution Modes  
Save Settings  
Up to 999  
25% to 400%  
600 dpi  
Yes  
Secure Printing  
No  
Watermarks/Custom Watermarks  
Yes/Yes  
sCaN fUNCtIoNs  
Scan to e-mail speed (8-1/2" x 11" originals):  
1:1 mode: 23.42 originals per minute.  
Scan File Size  
Mode  
PDF  
B&W:  
B&W  
PDF  
Single-page file  
63 KB  
2 MB  
Multi-page file  
All files are transmitted using 300-dpi and PDF mode.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢅ  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
Canon imageRUNNER 2020i  
Buyers LaBoratory Lab TesT RepoRT  
toNER yIELD  
Tested Toner Yield/Cost Per Page  
Toner Cartridge  
Net Weight (Grams)  
Toner Yield  
(Impressions)  
Impressions  
Per Gram  
Toner Cost  
Per Page1  
Supplies Cost  
Per Page  
455.4  
8,082  
17.74  
0.392¢  
0.392¢  
1
2
Testing was conducted using BLI’s toner yield test original with 6% page coverage.  
Supplies cost per page is based on BLI’s tested toner yield and Canon’s suggested retail pricing. Toner is the only supply  
used by this product.  
This report has been reproduced with the written permission of Buyers Laboratory Inc. Any duplication of this report, in whole or part, in any form or manner,  
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢆ  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
sPECIfICatIoNs  
Canon imageRUNNER 2020i  
Manufacturing Status: New  
Console, digital Monochrome copier, MF  
Dry, monocomponent toner  
FAD 14347  
BACKGROUND INFO  
SRP (USA; Canada):  
Domestic Intro Date:  
OEM:  
Dataquest Segment 1  
$4,900; Info not avail  
March 2006  
Canon (China)  
None  
Also Sold As:  
Distribution:  
Max Mo Duty Cycle:  
Dealers and subsidiaries  
50,000 copies  
MULTIFUNCTION MODES  
COPIER FEATURES  
Copier:  
Std  
Std  
Opt  
Std  
Fax:  
Network Fax:  
PC Fax:  
Opt  
Std  
No  
Automatic Features: AES, APS, AS  
Internet Fax:  
Network Printer:  
Printer:  
Book Copy:  
Booklet Mode:  
Color:  
Yes  
No  
No  
Job Programs:  
Job Time:  
No  
No  
Scanner:  
Std  
Language:  
Margin Shift:  
Neg/Pos:  
Std  
No  
No  
Copy Control:  
Covers:  
Editing:  
Energy-Save:  
Erase:  
Image Insert:  
Image Overlay:  
Image Repeat:  
Image Rotate:  
Interrupt:  
100**  
No  
No  
Yes  
Std  
No  
No  
No  
Std  
No  
No  
GENERAL SPECS/PAPER HANDLING  
First Copy Time:  
7.9 sec  
OHP Interleaving:  
Photo Mode:  
Preset R/E:  
Program Ahead:  
Sheet Insertion:  
Stamping:  
Timer:  
2-in-1:  
XY Zoom:  
No  
Multicopy (Ltr/Lgl/Ldgr):  
Warm-up Time:  
20 cpm/10/10 cpm  
13 sec  
Yes  
4R, 3E  
Yes  
No  
Std Paper Source(s):  
Std Paper Capacity:  
Paper Weights:  
Dual drawer  
250/250  
17 to 24 lbs  
No  
No  
Std  
Yes  
Bypass/Paper Weights:  
Max Paper Sources/Cap:  
Max Original Size:  
Min/Max Output Size:  
Scan/Copy Resolution:  
Std/Max Copier Memory:  
Duplex:  
80-sheet/17 to 32 lbs  
5/1,080 sheets  
11 x 17  
3-3/4 x 5-7/8/11 x 17  
600 x 600 dpi  
256 MB/256 MB  
Auto (1:2, 2:2, 2:1)  
Job Build:  
Zoom Range: 50 to 400 (1%)  
OTHER FEATURES: **Std 100 dept. IDs, Opt 1,000 dept. IDs; mixed  
size originals; scan-once-print-many  
Capacity/Paper Sizes:  
Document Feeder:  
Speed/Capacity:  
Unlimited/8-1/2 x 11 to 11 x 17  
Std RADF  
20 opm/50 orig  
14 to 28 lbs  
Paper Weights:  
Stapler Sorter:  
None  
Bins/Stapling Cap:  
Stapling Positions:  
Finisher:  
Not applicable  
Not applicable  
Opt finisher  
Tray/Stapling/Pos(s):  
770, 200, 200*/50/1  
Other: Finisher-U1 paper capacity is 770 sheets; *2nd opt Additional  
Finisher Tray (C1) offers two 200-sheets each; opt Inner 2-way tray  
comes with two trays (top tray has 100 shts and lower tray has 250  
shts)  
ThisreporthasbeenreproducedwiththewrittenpermissionofBuyersLaboratoryInc.Anyduplicationofthisreport,inwholeorpart,inanyformormanner,
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢇ  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
MULTIFUNCTIONALITY  
CONNECTIVITY SPECS  
FACSIMILE SPECS  
Client OS Support:  
Windows 9x, NT 4.0, Me, 2000, XP,  
Server 2003; Macintosh OS X+  
None  
Not applicable  
None  
Not applicable  
Std  
Yes/Yes/No  
Std Ethernet  
10/100BaseTX  
Yes/Yes/No  
Scanner Technology:  
Compression Method:  
Modem Speed:  
Std/Max Fax Memory:  
Min/Max Orig Size:  
Max Paper/Print Width:  
Effective Scan Width:  
Battery Backup:  
Relay Request:  
Confid TX/RX:  
Dual Lines:  
Timers:  
CCD  
MH/MR/MMR/JBIG  
33.6 Kbps  
256 MB/256 MB  
5-1/2 x 8-1/2/11 x 17  
11/11  
11  
Yes  
No  
No  
No  
Parallel Interface:  
PC Fax/Print/Scan:  
Serial Interface:  
PC Fax/Print/Scan:  
USB Interface:  
PC Fax/Print/Scan:  
Network Interface:  
Interface Type:  
LAN Fax/Print/Scan:  
Networks Supported:  
Yes  
Yes  
NetWare:  
AppleTalk:  
AS/400:  
Yes  
Yes  
Windows NT:  
UNIX:  
Yes  
Yes  
Multi Access:  
Dialing Capabilities  
Broadcasting (Grps/Dest):  
Redial Attempts/Intervals:  
One Touch/Speed Dial:  
Info not avail  
Other:  
199/201  
1 to 10/2 to 99 min  
60 / 500  
PRINTER SPECS  
Engine Mfr/Model:  
Compatibility:  
Speed:  
Canon/imageRUNNER 2020i  
IBM PC, Mac  
20 ppm  
11 x 17  
1200 x 600 dpi  
600 x 600 dpi  
Other: Color fax transmission  
COMMENTS Supports Color Send capabilities, as well as Canon's PDF High  
Compression mode to allow for the handling of color images over the  
network  
Max Print Area:  
Enhanced Resolution:  
Unenhanced Resolution:  
Std/Max Printer Memory:  
Controller Mfr/Model:  
Processor/Bits/MHz:  
PDL/PCL:  
Controller Mfr/Model:  
Processor/Bits/MHz:  
PDL/PCL:  
ADDITIONAL INFORMATION  
Shared  
Control Panel:  
Quantity Selector:  
Message Display:  
Keypad and touch-screen  
1 to 99 copies (0 to 9 keypad)  
Yes  
Yes  
Canon/Std. print  
Custom processor/INA/INA  
UFR II LT, PCL 5e/6  
Not applicable  
Help Key:  
Dimensions (H x W x D):  
Weight (Base Unit):  
Power Reqs (V / Amps):  
Dedicated Outlet:  
Energy Star-Compliant:  
Operating Noise Level:  
29-7/8" x 24-1/2" x 26-3/8"  
115 lbs  
120 V, 4.6 A  
Yes  
Yes  
66 dB  
Controller Mfr/Model:  
Processor/Bits/MHz:  
PDL/PCL:  
Not applicable  
Not applicable  
Not applicable  
Other:  
SUPPLIES / MAINTENANCE  
SCANNER & IMAGE MANAGEMENT SPECS  
Photoconductor:  
Yield:  
Price:  
Toner:  
Yield:  
Organic drum unit  
55,000  
$192  
Weight not avail  
8,300  
$31.70  
Connection Type:  
Technology/Speed:  
Max Resolution:  
TWAIN Compatible:  
Scan Destinations:  
E-Mail:  
Network  
CIS/20 ipm  
600 x 600 dpi  
No  
Price:  
Yes  
Yes  
I-fax:  
SMB:  
URL:  
Yes  
Yes  
% Coverage:  
Developer:  
Yield:  
Price:  
PM Schedule:  
6%  
FTP:  
Not applicable  
Not applicable  
Not applicable  
Info not avail  
HDD:  
LDAP  
Info not avail  
Info not avail  
Scan/Image Software:  
OCR Software:  
Not applicable/Not applicable  
Not applicable  
OPTIONS  
File Mgmt Software:  
Not applicable  
Finisher-U1:  
$1,200  
Other:  
Additional finisher tray 200-sheet (C1):  
Inner 2 way tray:  
$220  
$270  
Cassette feeding module 2 x 250-sheet (K1): $850  
Cassette feeding module 1 x 250-sheet (J1): $500  
Cabinet-small (S1):  
Cabinet-large (R1):  
Document tray:  
$137  
$137  
$55  
G3 fax board-T1:  
$400  
AXIS 1650 printer server:  
Serial interface board:  
$ not avail  
$ not avail  
ThisreporthasbeenreproducedwiththewrittenpermissionofBuyersLaboratoryInc.Anyduplicationofthisreport,inwholeorpart,inanyformormanner,
without the written permission of Buyers Laboratory, is unlawful and violators will be prosecuted. © 2006 Buyers Laboratory Inc. To purchase reprints,  
ꢀꢈ  
contact BLI at (201) 488-0404 (x17) or at [email protected].  
CERTIFICATE OF RELIABILITY  
CANON U.S.A., INC.  
For the performance of the  
Canon imageRUNNER 2020i  
throughout BLI's in-house durability test.  
This is to certify that when subjected to a 50,000-impression  
Buyers Lab durability test in a networked environment  
the Canon imageRUNNER 2020i proved to be a highly reliable product.  
July 2006  
THE LEADING INDEPENDENT OFFICE PRODUCTS TEST LAB AND BUSINESS CONSUMER ADVOCATE  
BUyerS lABorAtory inc. • ꢁ0 rAilroAD AVenUe • hAcKenSAcK, nJ 0ꢆꢅ0ꢀ • USA • WWW.BUyerSlAB.coM  
copyright ꢁ00ꢅ Buyers laboratory. this certicate has been reproduced with the written permission of Bli.  

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