Brother MFC 9870 User Manual

MFC-9870  
®
i
Table of Contents  
Introduction  
Using This Manual................................................................................. 1  
Finding Information .............................................................................. 1  
Symbols Used In This Manual.............................................................. 2  
About Fax Machines.............................................................................. 2  
Fax Tones and Handshake..................................................................... 2  
ECM (Error Correction Mode) ............................................................. 3  
MFC-9870 Control Panel Overview ................................................... 4  
1
Packing List ............................................................................................ 7  
Choosing a Location .............................................................................. 8  
Caution .................................................................................................... 9  
Release the scanner lock lever .............................................................. 9  
Assembly ............................................................................................... 10  
Install the Drum Unit Assembly (with Toner Cartridge) .................... 10  
Loading Paper in Multi-purpose Paper Cassette................................. 11  
Acceptable Paper........................................................................ 12  
Manual Feed Slot ................................................................................ 13  
Acceptable Paper........................................................................ 13  
Setting Up the Machine ...................................................................... 14  
Multi-Line Connections (PABXs) ...................................................... 15  
If you are installing the MFC to work with a PABX: ................ 15  
Using Extension Telephones .......................................................... 16  
Connecting an External Telephone Answering Device (TAD) ........... 17  
Sequence ......................................................................................... 17  
Connections .................................................................................... 17  
Outgoing Message (OGM) of External TAD ................................. 18  
Connecting an External Telephone ..................................................... 18  
MFC Setup and  
Connections  
2
User-Friendly Programming.............................................................. 19  
Function Mode .................................................................................... 19  
Function Selection Table..................................................................... 20  
On-Screen  
Programming  
3
Initial  
Setup  
Getting Started ..................................................................................... 25  
Setting the Dialling Mode (Tone/Pulse) ............................................. 25  
Setting the Date and Time................................................................... 25  
Setting the Station ID.......................................................................... 26  
Entering Text .................................................................................. 28  
Inserting Spaces.............................................................................. 28  
Making Corrections ........................................................................ 28  
4
T A B L E O F C O N T E N T S  
ii  
Repeating Letters ............................................................................ 28  
Special Characters and Symbols .................................................... 28  
Setting the Beeper Volume.................................................................. 29  
PABX and TRANSFER ...................................................................... 29  
Setting PABX ...................................................................................... 29  
Setting the Clock Change ................................................................... 30  
Sleep Mode ......................................................................................... 30  
Power Save ......................................................................................... 30  
Setting the Speaker Volume ................................................................ 31  
Setting the Ring Volume ..................................................................... 31  
Memory Storage ................................................................................. 31  
Memory Security ................................................................................ 31  
Using Memory Security ...................................................................... 32  
Setting Up Memory Security for the First Time............................. 32  
Changing the Memory Security Password ..................................... 33  
Switching Memory Security ON .................................................... 33  
Switching OFF Memory Security .................................................. 34  
Printing a Fax from Memory .......................................................... 34  
Setup  
Send  
Before You Begin .................................................................................. 35  
Sending Faxes Using Multiple Settings .............................................. 35  
Faxing from the Document Feeder ..................................................... 36  
ADF (Automatic Document Feeder) .............................................. 36  
Faxing from the Glass Platten............................................................. 37  
Scan Fax ......................................................................................... 37  
Resolution ........................................................................................... 38  
Contrast ............................................................................................... 38  
Automatic Transmission ..................................................................... 39  
Dual Access......................................................................................... 39  
Real Time Transmission ..................................................................... 39  
Basic Sending Operations................................................................... 40  
Composing an Electronic Cover Page ................................................ 40  
Cover Page for Next Fax Only ....................................................... 41  
Always Send Cover Page ............................................................... 41  
Using a Printed Cover Page............................................................ 42  
Cover Page Message ........................................................................... 42  
Composing Your Own Comments .................................................. 42  
Advanced Sending Operations .......................................................... 43  
Overseas Mode ................................................................................... 43  
Delayed Transmission (Timer) ........................................................... 43  
Delayed Batch Transmission .......................................................... 44  
Multiple Resolution Transmission ...................................................... 44  
Setup for Polling Transmit .................................................................. 44  
Setup for Polling Transmit with Secure Code ................................ 45  
Cancelling a Job While Scanning the Document................................ 45  
Checking Job Status ............................................................................ 45  
Cancelling a Scheduled Job in Memory ............................................. 46  
5
T A B L E O F C O N T E N T S  
iii  
Setup  
Receive  
6
Basic Receiving Operations................................................................ 47  
Setting or Changing the Answer Mode ............................................... 48  
Setting the Ring Delay ........................................................................ 48  
Fax Detect (with an External Telephone) ........................................... 48  
Printing a Reduced Incoming Document ............................................ 49  
Reception into Memory ...................................................................... 49  
Setting the Print Density ..................................................................... 50  
Toner Save .......................................................................................... 50  
Lower Tray (With Optional Cassette Only) ........................................ 51  
Setting Lower Tray ......................................................................... 51  
Advanced Receiving Operations ....................................................... 51  
Operation from an External or Extension Telephone ......................... 51  
Changing Remote Codes ................................................................ 52  
To change Remote Codes ........................................................... 52  
Printing a Fax from Memory .............................................................. 52  
BT Call Sign (For U.K. Only) ............................................................ 53  
Set the BT Call Sign (Only with your external phone) .................. 53  
Polling .................................................................................................... 54  
Secure Polling................................................................................. 54  
Setup for Polling Receive ............................................................... 54  
Setup for Polling Receive with Secure Code ................................. 55  
Setup Delayed Polling Receive ...................................................... 55  
Sequential Polling........................................................................... 56  
Setting PC Interface Mode.................................................................. 57  
Storing Numbers for Easy Dialling................................................... 59  
Storing One Touch Dial Numbers....................................................... 59  
Storing Speed Dial Numbers .............................................................. 60  
Changing One Touch and Speed Dial Numbers ................................. 61  
Setting Groups for Broadcasting......................................................... 61  
Dialling Options ................................................................................... 63  
Searching the Telephone Index ........................................................... 63  
One Touch Dialling ............................................................................. 63  
Speed Dialling..................................................................................... 63  
Pause ................................................................................................... 63  
Fax Redial ........................................................................................... 64  
Chain Dialling ..................................................................................... 64  
Broadcasting ....................................................................................... 65  
Quick-Dial  
Numbers and  
Dialling Options  
7
Remote Fax  
Options  
Setting Fax Storage.............................................................................. 67  
Fax Forwarding ................................................................................... 68  
Programming a Fax Forwarding Number ........................................... 68  
Changing the Remote Access Code ................................................... 68  
Remote Retrieval ................................................................................. 69  
Using Your Remote Access Code ....................................................... 69  
8
T A B L E O F C O N T E N T S  
iv  
Remote Commands ............................................................................. 69  
Change Fax Forwarding Setting................................................. 70  
Retrieve a Fax ............................................................................ 70  
Check the Receiving Status........................................................ 70  
Change Answer Mode ................................................................ 70  
Exit Remote Operation............................................................... 70  
Retrieving the Memory Status List ..................................................... 71  
Retrieving Fax Messages .................................................................... 71  
Changing the Fax Forwarding Number .............................................. 72  
Printing  
Reports  
MFC Settings and Journal ................................................................. 73  
To Print a Report ................................................................................. 74  
Transmission Verification (Xmit) Report ........................................... 74  
Journal Period ..................................................................................... 75  
Order Form ......................................................................................... 75  
9
Using Your Machine as a Copier .....................................................77  
Basic Copy Operations........................................................................ 77  
Copying One Page .............................................................................. 77  
Stacking Multiple Copies (Using the ADF)........................................ 78  
Sorting Multiple Copies (Using the ADF) .......................................... 78  
Single or Multiple Copies (Using the Glass Platten) .......................... 78  
If You Get a Memory Full Message.................................................... 79  
Copy Options – Temporary Settings ................................................ 80  
Using the Contrast Type Key .............................................................. 80  
Using the Document Type Key ........................................................... 80  
Making Enlarged or Reduced Copies ................................................. 81  
Special Copy Options ......................................................................... 81  
4in1 ................................................................................................. 81  
2in1 ................................................................................................. 82  
Poster .............................................................................................. 82  
Making Copies  
10  
Setting Up the  
Machine and  
Using Brother MFC with Your PC.................................................... 83  
Before You Install Multi-Function Link® Unimessage Pro ........... 84  
Computer Requirements ..................................................................... 84  
Using a USB Cable to Connect Brother MFC to a PC  
Computer to  
11  
Work Together  
(Using Windows® 98 Only).............................................................85  
Installing Brother Software Using a USB Cable ................................ 86  
Software for your MFC-9870............................................................. 93  
Software/Drivers ................................................................................. 93  
Connecting Brother MFC to a PC Using a Parallel Cable ........... 94  
Installing the Software/Drivers under Windows® ............................... 95  
Installing the Maintenance Utility on MS-DOS® ............................ 96  
How to Use the MFC with Your DOS Application Software ............. 96  
What Does the Remote Printer Console Do?...................................... 97  
T A B L E O F C O N T E N T S  
v
Remote Printer Console Main Program ......................................... 97  
Printer Status Monitor Program...................................................... 97  
Installing the Remote Printer Console ................................................ 97  
Running the Remote Printer Console Main Program ......................... 98  
Using the  
Machine  
Special Printing Features ................................................................... 99  
Windows® Printing.............................................................................. 99  
Alternate Printer Emulation Support .................................................. 99  
Remote Printer Console Program for DOS......................................... 99  
Bi-directional Parallel Interface ........................................................ 100  
Printing From Your PC..................................................................... 100  
Paper Cassette ................................................................................... 100  
Two-Sided Printing (Manual Duplexing) ......................................... 101  
Manual Feed Slot .............................................................................. 101  
Loading One Sheet of Paper ......................................................... 102  
Loading more than One Sheet of Paper........................................ 102  
Printing on Envelops, Thicker Paper and Card Stock .................. 103  
Face Down Output Bin ..................................................................... 104  
Simultaneous Printing/Faxing ......................................................... 104  
Printer Operation Keys .................................................................... 105  
On/Off Line Key ............................................................................... 105  
FF/Cont Key ..................................................................................... 105  
Print Priority Key .............................................................................. 105  
Test/Reset Key .................................................................................. 105  
Printer Menu Functions ................................................................... 106  
Printing the Internal Font List........................................................... 106  
Printing the Print Configuration List ................................................ 106  
Restoring Factory Default Settings ................................................... 106  
Printing PC Data in Hexadecimal ..................................................... 106  
Acceptable Paper .............................................................................. 107  
as a Printer  
12  
Optional  
Accessories  
Memory Board ................................................................................... 109  
Optional Memory for the Printer & Fax Operations......................... 109  
For the Printer and Fax Sending ................................................... 109  
For the Fax Receiving .................................................................. 109  
Optional Paper Tray.......................................................................... 110  
Network (LAN) Board ...................................................................... 110  
13  
Important  
Important Safety Instructions ........................................................111  
IEC 825 Specification................................................................... 113  
Radio Interference (For 220-240 V Model Only) ........................ 114  
For Your Safety............................................................................. 114  
IEC 825 Laser Class ..................................................................... 114  
Disconnect device......................................................................... 114  
IMPORTANT ............................................................................... 114  
Information  
14  
T A B L E O F C O N T E N T S  
vi  
Troubleshooting  
and Maintenance  
15  
Troubleshooting.................................................................................. 115  
Error Messages ................................................................................. 115  
Document Jams and Paper Jams .................................................... 117  
Document Jam in the Top of the ADF Unit ...................................... 117  
Document Jam inside the ADF Unit ................................................. 117  
Printer Jam ........................................................................................ 118  
Paper is Jammed in the Multi-purpose Paper Cassette................. 119  
Paper is Jammed near the Drum Unit ........................................... 119  
Paper is Jammed in the Fuser Unit ............................................... 120  
If You Are Having Difficulty with Your MFC .................................. 121  
Problem Using Applications which Use Special Comms Drivers,  
such as the HP Pavilion PC and the “HP DEMO” Screen Saver.... 126  
Bi-directional Parallel Ports (nibble and byte modes) ...................... 126  
The Machine Connect Failure or Bi-directional Communication  
Error ........................................................................................... 127  
Brother HL-6/6V/10h/630series/660series/960/1260/WL-660:... 127  
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP: .................. 127  
HP LaserJet 4 Plus: ....................................................................... 128  
NEC SuperScript 610/660: ........................................................... 128  
EPSON ActionLaser 1100 / 1400: ................................................ 128  
Lexmark WinWriter 200:.............................................................. 128  
Graphics or Text is Missing when the Document is Printed ........ 129  
Packing and Shipping the MFC ...................................................... 130  
Regular Maintenance ........................................................................ 133  
Cleaning the Scanner ........................................................................ 133  
Cleaning the Printer .......................................................................... 134  
Cleaning the Drum Unit.................................................................... 135  
Replacing the Toner Cartridge .......................................................... 136  
Toner Empty Indicator.................................................................. 136  
Steps for Replacing Toner Cartridge ............................................ 137  
Drum Life Considerations for Your Brother Fax Machine ............... 140  
Replacing the Drum Unit .................................................................. 141  
Specifications  
Fax Specifications .............................................................................. 145  
Printer Specifications ........................................................................ 146  
Electrical and Environment ............................................................. 147  
Parallel Interface Specifications...................................................... 148  
Resident Fonts .................................................................................... 148  
Symbol Sets/Character Sets .............................................................. 149  
16  
Glossary ............................................................................................... 151  
Index .................................................................................................... 155  
Accessory List ..................................................................................... 159  
1
C H A P T E R O N E  
Introduction  
1
UsingThis Manual  
Thank you for purchasing a Brother multifunction center (MFC).  
This MFC has been designed to be simple to use, with LCD screen  
prompts to guide you through functions. However, you can use your  
MFC to its fullest potential by taking a few minutes to read this manual.  
Additionally, your MFC has a Help Key for assistance. Press Help to  
print a list of basic operational steps and functions.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents.  
You will also be able to find information about a specific feature or  
function by checking the Index at the back of this manual. Also,  
throughout this manual, you will see special symbols alerting you to  
important information, cross-references, and warnings. Illustrations of  
some screen displays also help you choose the correct key-presses.  
C H A P T E R O N E  
2
Symbols Used InThis Manual  
Note or additional information.  
The MFC may be damaged or may not work  
correctly if this is not observed.  
Warning. Damage can result if this is not observed.  
About Fax Machines  
If you are a first-time fax machine user, fax operation might seem a little  
mysterious. You will soon get used to the unusual fax tones on your  
phone line, and be able to send and receive faxes easily.  
FaxTones and Handshake  
When someone is sending a fax, the MFC sends fax calling tones, (CNG  
tones)—soft, intermittent beeps at 4-second intervals. You will hear them  
when you dial and press Start, and they continue for about 40 seconds  
after dialling. During that time, the sending machine must begin the  
“handshake” with the receiving machine. Each time you use automatic  
procedures to send a fax, you are sending CNG tones over the phone  
line. You will soon learn to listen for these soft beeps each time you  
answer a phone on your MFC line, so you can know if you are about to  
receive a fax message.  
The receiving fax responds with fax receiving tones—loud, chirping  
sounds. A receiving fax chirps for about 40 seconds over the phone line,  
and the screen displays RECEIVING. If your MFC is set to the Fax  
mode, it will answer every call automatically with fax receiving tones.  
Even if the other party hangs up, your MFC continues to send the  
“chirps” for about 40 seconds, and the screen continues to display  
RECEIVING. To cancel the receiving mode, press Stop.  
I N T R O D U C T I O N  
3
The fax “handshake” is the time in which the sending machine’s CNG  
tones and the receiving machines “chirps” overlap. This must be for at  
least 2 to 4 seconds, so the fax machines can understand how each is  
sending and receiving the fax. The handshake cannot begin until the call  
is answered, and the CNG tones only last for about 40 seconds after the  
number is dialled. Therefore, it is important for the receiving machine to  
answer the call in as few rings as possible.  
When you have an external telephone answering device (TAD) on your  
MFC line, your TAD will determine the number of rings before the call is  
answered. Pay special attention to the directions in the Installation chapter  
for connecting a TAD (or answering machine) to your MFC.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the MFC to check the  
integrity of a fax transmission while it is in progress. ECM transmissions  
are possible only between machines that both have the ECM feature. If  
they do, you may send and receive fax messages that are continuously  
checked for their integrity. Because of this you should send and receive  
error free documents, thus avoiding the need to resend.  
Sufficient memory must be available in your MFC for this feature to  
work.  
C H A P T E R O N E  
4
MFC-9870 Control Panel Overview  
1
2
3
4
5
6
7
8
10  
11  
12  
9
13  
1
2
8
9
OneTouch Keys  
These 16 keys give you instant access to  
previously stored phone numbers.  
Resolution  
Sets the resolution when you send a fax.  
Programming Keys:  
Help  
Menu  
Press this key whenever you want a  
quick reference Help List printed. The  
Help List shows how to perform  
functions, how to register information,  
and how to get basic information.  
Lets you access the function and  
programming mode.  
(Right Arrow)  
Verify  
Moves the LCD cursor to the right.  
When the machine is idle, you can also  
use this key to print the Transmission  
Verification Report for your last  
transmission.  
3
4
Broadcast  
Use this key whenever you want to  
broadcast faxes to many different  
locations, maximum of 182.  
Shift  
(Left Arrow)  
Moves the LCD cursor to the left.  
Gives you access to a further 16  
previously stored phone number  
locations 17 through 32 in the one touch  
keys.  
Set  
Stores a function setting in the MFC.  
5
6
7
LCD (Liquid Crystal Display)  
LCD displays messages to help you set  
and operate your MFC.  
Clear  
Deletes entered data or backs up one  
step in function procedure.  
10  
Toner Empty Indicator  
Flashes when toner cartridge is low and  
stays lit when toner is empty.  
Printer Function Keys:  
On/Off Line  
Use this key to turn the printer online  
(ready to receive PC data) and offline  
(not ready to receive PC data)  
alternately. When the printer is online,  
the LCD displays ONLINE.  
Resolution Indicator Lights  
These LED show the resolution mode  
you selected.  
I N T R O D U C T I O N  
5
FF/Cont  
4in1 — Save paper by copying four  
When the LCD shows REMAINED  
DATA, you can turn the machine  
OFFLINE and then press this key to  
print the data that is in the memory.  
Also, it clears some operation and  
machine errors.  
pages onto one page.  
2in1 — Save paper or create a booklet  
by copying two pages onto one page.  
Poster — This option copies a  
different portion of the original on each  
of nine sheets of print media. Tape the  
sheets together to get a copy that is nine  
times the size of the original.  
Print Priority  
Press this key if you want to print PC  
data without interruption from incoming  
faxes. Faxes will be stored and can be  
printed later.  
DocumentType  
Let’s you choose either AUTO, TEXT  
or PHOTO.  
Test/Reset  
This key is used to print a test page.  
When it is pressed together with Shift,  
it clears the data from the printer  
memory, cancels an error status, and  
then resets to the factory default  
settings.  
Copy  
Makes a copy.  
13  
Facsimile Keys:  
Tel-Index  
Lets you look up numbers stored in the  
11  
12  
Dial Pad  
dialling memory.  
Dials phone and fax numbers, and can  
be used as a keyboard for entering  
information into the MFC.  
Speed Dial  
Lets you dial stored phone numbers by  
pressing a two-digit number.  
Copy Function Keys:  
(Temporary Setting)  
Redial / Pause  
Redials the last number that was called.  
Also inserts a pause in autodial  
numbers.  
Enlarge/Reduce  
This key press shows the next pre-stored  
enlargement and reduction ratios: 25%,  
50%, 75%, 87%, 93%, 100%, 120%,  
125%, 141%, 150%, 200%, 400%,  
AUTO, MANUAL. For more choices,  
select MANUAL and use the dial pad to  
type any percentage between 25% and  
400%. AUTO sets the machine to  
caluculate automatically the reduction  
ratio that fits the size of your paper.  
R (Recall)  
Use this key to gain access to an outside  
line and/or to recall the operator or  
transfer a call to another extension when  
it is connected to a PABX.  
Stop  
Stops a fax, cancels an operation, or  
exits from function mode.  
Contrast  
Start  
Lets you temporarily adjust the  
brightness of the whole image to be  
lighter or darker.  
Starts an operation, such as sending a  
fax.  
Option  
You can make sort multiple copies using  
ADF,—OR—change the layout of  
copies on the print media.  
C H A P T E R O N E  
6
7
C H A P T E R T W O  
MFC Setup and  
Connections  
2
Packing List  
Make sure you have the following items:  
Drum Unit Assembly  
(TN 6300)  
IEEE-1284 Compliant  
Bi-directioned Cable  
Telephone  
Line Cord  
Power Cord  
Paper Cassette  
MFL Unimessage  
Pro Manual  
CD-ROM  
Owner’s Manual  
Whenever you transport the MFC, use the packing materials that came  
with your MFC and pack the MFC correctly.  
C H A P T E R T W O  
8
Choosing a Location  
Place your MFC on a flat, stable surface, such as a desk. Select a place  
that is free of vibration and shocks. Locate the MFC near a telephone  
socket and a standard, earthed electrical socket. Choose a location where  
the temperature remains between 10°C and 32.5°C.  
Avoid placing your MFC where it may be knocked. Do not place near  
heaters, air conditioners, water, chemicals, or refrigerators. Do not  
expose the MFC to direct sunlight, excessive heat, moisture, or dust. Do  
not connect your MFC to electrical outlets controlled by wall switches or  
automatic timers as disruption of power can wipe out information in the  
unit’s memory. Do not connect your MFC to electrical outlets on the  
same circuit as large appliances or other equipment that might disrupt the  
power supply. Avoid interference sources, such as speakers or the base  
units of cordless phones. Ensure the airflow from the fan on the right  
hand side of the MFC is not impeded.  
Caution  
Keep the MFC out of strong light such as direct sunlight.  
M F C S E T U P A N D C O N N E C T I O N S  
9
Caution  
We recommend that this product be used with a surge protection  
device to protect the product against damage caused by a lightning  
strike.  
1
2
3
4
Never touch telephone wires or terminals that are not insulated  
unless the telephone line has been disconnected at the network  
interface.  
Avoid using a telephone (other than a cordless type) during an  
electrical storm. There may be a remote risk of electric shock from  
lightning.  
Do not use the telephone to report a gas leak in the vicinity of the  
leak.  
Release the scanner lock lever  
The blue scanner lock lever is on the left side of the MFC. Push the lever  
up to unlock the scanner.  
Scanner Lock Lever  
Lock  
Unlock  
Caution  
If CHECK SCAN LOCK appears on the LCD, immediately release the  
scanner lock lever. If you see MACHINE ERROR AF (or AE), stop  
operation and contact your Brother dealer for service.  
C H A P T E R T W O  
10  
Assembly  
Install the Drum Unit Assembly  
(withToner Cartridge)  
Remove the drum unit assembly from its bag, including the toner  
cartridge, and gently rock it from side to side five or six times.  
1
To prevent damage to the drum, do not expose it  
to light for longer than a few minutes.  
Open the front cover of the machine.  
2
M F C S E T U P A N D C O N N E C T I O N S  
11  
Insert the drum unit assembly into the machine until it clicks into  
position.  
3
Close the front cover.  
4
Loading Paper in Multi-purpose Paper  
Cassette  
Pull the paper cassette completely out of the machine.  
1
C H A P T E R T W O  
12  
Slide the paper width and length adjusters to the position for the  
paper size you are using.  
2
Fan the paper well. Load paper in the paper cassette. Press down on  
the paper to flatten it in all four corners, keeping the paper level  
below the guide. The cassette can hold up to 250 sheets of 20 lb (75  
g/m2) paper.  
3
Maximum  
Paper  
Height  
Guide  
Slide the paper cassette into the machine until it locks into place.  
4
Acceptable Paper  
Size  
Weight  
: A4, Letter, B5, A5, A6, Executive  
: 64 g/m2 – 105 g/m2  
Thickness : 0.08 – 0.13 mm  
M F C S E T U P A N D C O N N E C T I O N S  
13  
Manual Feed Slot  
The manual feed slot is above the multi-purpose paper cassette. Load  
paper or an envelope one at a time. You do not have to remove paper  
from the paper cassette.  
Use the manual feed slot to print or copy on an envelope, label card  
stock or thicker paper:  
Manual  
Feed  
Slot  
Acceptable Paper  
Size  
Weight  
: 70 x 116 mm – 216 x 356 mm  
: 64 g/m2 – 158 g/m2  
Thickness : 0.08 – 0.20 mm  
C H A P T E R T W O  
14  
Setting Up the Machine  
Follow the instructions below to connect power cord, and telephone line.  
Telephone  
Line Cord  
Power Cord  
(Example for the U.K.)  
Connect the power cord.  
1
Connect the telephone line cord.  
2
Connect one end of the telephone line cord to the socket on the MFC  
(marked LINE) and the other end to a modular wall socket.  
NOTICE:  
The MFC must be fitted with an earthed plug.  
Since the MFC is earthed via the main plug, protect yourself from  
potentially hazardous electrical conditions on the telephone network  
by keeping the power to your MFC on when you connect it to a  
telephone line. When you want to move your MFC, protect yourself  
by disconnecting the telephone line first, and then the power cord.  
Do not touch any moving parts.  
You must use the mains cord supplied with the machine.  
M F C S E T U P A N D C O N N E C T I O N S  
15  
Multi-Line Connections (PABXs)  
Most offices use a central telephone system, or PABX. The MFC will  
work with most PABX or key systems that allow a two-wire analogue  
connection. However, we recommend that you have a separate telephone  
line for your MFC. You can then leave the MFC in Fax Mode to receive  
faxes any time of day or night.  
If you are installing the MFC to work with a PABX:  
It is not guaranteed that the unit will operate correctly under all  
circumstances with a PABX. Any cases of difficulty should be  
reported first to the company that handles your PABX.  
1
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Answer Mode be set to Manual. All incoming  
calls should initially be regarded as telephone calls.  
2
The unit may be used with either pulse or tone dialling telephone  
service.  
3
C H A P T E R T W O  
16  
Using ExtensionTelephones  
It may be that your premises are already wired with parallel extension  
telephones, or you intend to add extension telephones to your line, in  
addition to your machine. While the simplest arrangement is  
straightforward parallel connection, there are some reasons as to why  
this arrangement will cause unsatisfactory service, the most obvious of  
which is inadvertent interruption of a facsimile transmission by someone  
picking up an extension telephone in order to make an outgoing call.  
Additionally, remote activation may not operate reliably in such a simple  
configuration.  
This machine may also be set to make a delayed transmission (i.e. a  
transmission at a pre-set time). This pre-set job may coincide with  
someone picking up an extension handset.  
Such problems can easily be eliminated however, if you arrange  
modification of your extension wiring circuit, such that extension  
devices are connected “downstream” of your machine, in a master/slave  
configuration. In such a configuration, this machine can always detect  
whether a telephone is in use, thus it will not attempt to seize the line  
during that time. This is known as “telephone off-hook detection.”  
The inadvisable configuration is shown in figure 1 below, and the  
recommended master/slave configuration is shown in figure 2.  
This new connection configuration can be arranged by your contacting  
BT, Kingston upon Hull Telecommunications, your PABX maintainer or  
a qualified telephone installation company as appropriate. Simply  
explained, the extension telephone circuit should be terminated on a  
normal modular plug (BT 431A style), which in turn should be inserted  
into the modular socket of the white “T”-shaped connector provided as  
part of the line cord assembly.  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
INADVISABLE CONNECTION OF EXTENSION SOCKETS  
Fig. 1.  
DISCONNECT  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
FAX MACHINE MUST BE PLUGGED  
INTO MASTER SOCKET  
RECOMMENDED CONNECTION OF EXTENSION SOCKETS  
Fig. 2.  
M F C S E T U P A N D C O N N E C T I O N S  
17  
Connecting an ExternalTelephone  
Answering Device (TAD)  
Sequence  
When you have an external TAD on the same telephone line as the  
machine, the TAD answers all calls. The MFC “listens” for fax calling  
(CNG) tones. If it hears them, the MFC takes over the call and receives  
the fax. If it does not hear the CNG tones, the machine will not answer  
the call, and messages can be left on the TAD by callers in the normal  
way.  
The TAD must answer within a maximum of four rings. However, we  
recommend two rings as the TAD setting. The MFC cannot hear CNG  
tones until the TAD has answered the call, and with four rings there are  
only 8–10 seconds of CNG tones left for the fax “handshake.” Make  
sure you carefully follow instructions in this manual for recording your  
outgoing message. We do not recommend using the toll saver feature on  
your external answering machine if it exceeds 4 rings.  
Do not connect a TAD elsewhere on the same phone line—your machine  
and TAD will both try to control the line.  
Connections  
You may connect an external TAD to your MFC, as shown below.  
1
TAD  
(Example  
for the U.K.)  
Set your external TAD to two rings or less. (The MFC’s Ring Delay  
setting does not apply).  
2
Record the outgoing message (see below).  
3
Set the TAD to answer calls.  
4
Select the Answer Mode to EXT.TEL/TAD.  
5
C H A P T E R T W O  
18  
Outgoing Message (OGM) of ExternalTAD  
Timing is important in recording this message.  
Limit your speaking to 20 seconds.  
1
Record 5 seconds of silence at the beginning of your message.  
(This allows your MFC time to listen for the fax CNG tones of  
automatic transmissions before they stop.)  
2
End your 20-second message by giving your Remote Activation  
3
Code for people sending manual faxes. For example:  
“After the beep, leave a message or send a fax manually by pressing  
51 and Start.”  
Connecting an ExternalTelephone  
Although your MFC does not have a handset, you can connect a separate  
telephone to your MFC, as shown below.  
(Example  
for the U.K.)  
External  
Telephone  
Extension  
Telephone  
Whenever this external phone (or TAD) is in use, the screen displays  
TELEPHONE.  
19  
C H A P T E R T H R E E  
On-Screen  
Programming  
3
User-Friendly Programming  
See  
“Using This  
Manual”  
We have designed your Multi-Function Center with on-screen  
programming and a Help key. User-friendly programming helps you take  
full advantage of all the functions your MFC has to offer.  
chap. 1  
Since your programming is done on the LCD, we have created step-by-  
step on-screen prompts to help you program your MFC. All you need to  
do is follow the prompts as they guide you through the function menu  
selections and programming options and settings.  
Function Mode  
You can access the Function Mode by pressing Menu.  
The screen displays  
1.FAX  
2.PRINTER  
Then press 1 for Fax Functions —OR— press 2 for Printer Functions.  
When you enter the Function Mode, your MFC displays a list of Level  
One Functions from which you can choose. These function options appear  
one after the other on the display. Select an option by pressing Set when  
the option appears on the LCD.  
You can “scroll” more quickly through options by pressing . When the  
screen displays your selection, press Set. Use  
to scroll backward if  
you passed your choice or to save key strokes. Both arrow keys show all  
options, in the opposite order.  
When you finish a function, the screen displays ACCEPTED.  
If you want to exit the Function Mode, press Stop.  
C H A P T E R T H R E E  
20  
Function SelectionTable  
If you have a basic understanding of how to program your MFC, you can  
perform most of the programming settings without the Owner’s Manual.  
To help you understand the function selections, options, and settings that  
are available, use the Function Selection Table below.  
1. Fax Functions  
1. INITIAL SETUP  
Function  
Description  
Factory Set Chapter  
1. TONE/PULSE  
2. DATE/TIME  
Selects the dialling mode.  
TONE  
4
4
Enter date and time for LCD  
display and to print on  
transmissions.  
--  
3. STATION ID  
4. BEEPER  
Program the name and fax  
number to appear on each  
transmitted page.  
--  
4
4
Adjust the volume level of the  
beeps when you press a key, an  
error occurs or a document is  
sent or received.  
LOW  
5. PBX  
Turn ON this function if your  
machine is connected to PABX  
(private automatic Branch  
Exchange.)  
OFF  
4
4
6. CLOCK CHANGE Adjust the MFC’s clock by  
--  
one hour for summer/winter  
time.  
7. SLEEP MODE  
8. POWER SAVE  
Set the time before the machine 05 Min.  
drops into sleep mode.  
4
4
Power save mode.  
OFF  
2. SETUP RECEIVE  
Function  
Description  
Factory Set Chapter  
1. ANSWER MODE  
Choose the mode that best suits FAX  
6
your needs: FAX,  
EXT.TEL/TAD, MANUAL.  
2. RING DELAY  
3. FAX DETECT  
4. REMOTE CODE  
5. REDUCTION  
Number of rings before the  
MFC answers in FAX mode.  
RING DELAY:02  
ON  
6
6
6
6
Receive fax messages without  
pressing the Start key.  
Enter code to activate your  
MFC from a remote location.  
OFF  
(
51)  
Reduces size of image.  
AUTO  
O N - S C R E E N P R O G R A M M I N G  
21  
1. Fax Functions (continued)  
2. SETUP RECEIVE (continued)  
Function  
Description  
Factory Set Chapter  
6. MEM.RECEIVE  
Automatically stores any  
incoming faxes in its memory  
if it runs out of paper.  
ON  
6
7. PRINT DENSITY  
8. POLLING RX  
Adjusts printing to be lighter or --  
darker.  
6
6
You call another fax machine to STANDARD  
receive a fax from it.  
9. TONER SAVE  
Increase life of toner cartridge. OFF  
6
6
0. PC INTERFACE  
Turn on if PC is connected to  
MFC for PC receiving of fax  
messages.  
ON  
3. SETUP SEND  
Function  
Description  
Factory Set Chapter  
1. COVERPG SETUP Automatically sends a  
programmable cover page or  
OFF  
5
prints a sample coverpage.  
2. COVERPAGE NOTE Program customized message  
--  
5
5
for fax cover page.  
3. CONTRAST  
Change the lightness or  
darkness of a fax you are  
sending.  
AUTO  
4. RESOLUTION  
Allows you to change  
resolutions page by page.  
STANDARD  
5
5
5
5
5. OVERSEAS MODE Special setting for international OFF  
transmissions.  
6. TIMER  
Set the MFC to send documents --  
later.  
7. POLLED TX  
Set Polled Transmission for  
someone to poll your MFC  
to receive a fax from you.  
STANDARD  
8. REAL TIME TX  
9. BATCH TX  
When memory is full, you can  
send faxes in real time.  
OFF  
5
5
Sends all delayed faxes that are OFF  
to the same fax number and at  
the same time as one  
transmission.  
C H A P T E R T H R E E  
22  
1. Fax Functions (continued)  
4. REMAINING JOBS  
Function Description  
Factory Set Chapter  
Check which jobs are in  
memory or cancel a delayed fax  
(timer) or polling job.  
5
5. SET QUICK-DIAL  
Function Description  
Factory Set Chapter  
1. ONE-TOUCH DIAL Dial numbers stored in memory --  
7
7
7
by pressing only one key.  
2. SPEED-DIAL  
Dial numbers stored in memory --  
by pressing only three keys.  
3. SETUP GROUPS  
Set up a Group number for  
broadcasting.  
--  
6. PRINT REPORTS  
Function  
Description  
Factory Set Chapter  
1. XMIT REPORT  
Print confirmation of  
transmission after each  
document is sent.  
ON+IMAGE  
9
9
9
9
2. JOURNAL  
Lists information about the last JOURNAL:OFF  
50 incoming and outgoing  
faxes.  
3. QUICK-DIAL  
Lists names and numbers stored --  
in One Touch and Speed Dial  
memory (in numerical order).  
4. TEL.INDEX  
Alphabetical lists of stored  
numbers.  
--  
5. SYSTEM SETUP  
Lists various system settings.  
--  
--  
9
9
6. MEMORY STATUS Lists information about  
memory use.  
7. ORDER FORM  
Print accessories order form to OFF  
your dealer when your  
9
machine needs to replace the  
drum or toner.  
O N - S C R E E N P R O G R A M M I N G  
23  
1. Fax Functions (continued)  
7. REMOTE FAX OPT  
Function  
Description  
Factory Set Chapter  
1. FAX FWD  
Set your fax machine to  
forward faxes.  
OFF  
8
2. FAX STORAGE  
Store incoming faxes in  
OFF  
8
memory for remote retrieval.  
3. REMOTE ACCESS Set code for retrieving faxes.  
159  
--  
8
6
4. PRINT DOCUMENT Print incoming faxes stored in  
the memory.  
0. MISCELLANEOUS  
Function  
Description  
Factory Set Chapter  
1. PAGE COUNTER You can check the page counter --  
15  
15  
4
on the screen.  
2. DRUM LIFE  
You can check the remaining  
drum life on the screen.  
--  
3. MEM SECURITY Prohibits most functions except OFF  
receiving faxes into memory.  
4. LOWER TRAY  
(With optional  
cassette only)  
Turn ON if you use the optional OFF  
paper cassette, and choose  
which cassette you want to use  
for printing.  
6
5. BT CALL SIGN  
Use with BT Call Sign.  
OFF  
6
4
4
6. SPEAKER VOLUME Adjust speaker volume.  
7. RING VOLUME Adjust volume of ringer.  
LOW  
LOW  
2. Printer Functions  
1. PRINT OPTIONS  
Function  
Description  
Factory Set Chapter  
1. INTERNAL FONT You can print resident fonts to  
--  
12  
check and confirm font types.  
2. CONFIGURATION Printer settings and status are  
--  
12  
listed here.  
C H A P T E R T H R E E  
24  
2. Printer Functions (continued)  
2. RESET PRINTER  
Function Description  
Factory Set Chapter  
1. FACTORY RESET You can restore factory default --  
settings and temporary settings  
12  
for the printer back to factory  
default settings.  
2. HEX DUMP MODE If you set HEX DUMP MODE, --  
12  
PC data is printed in  
hexadecimal, for testing  
purposes.  
3. LAN Menu Functions  
(With optional LAN Board only)  
For more details, please see the instruction sheet included in the Network  
(LAN) Board option.  
25  
C H A P T E R F O U R  
Initial  
Setup  
4
Getting Started  
Setting the Dialling Mode (Tone/Pulse)  
Your MFC is initially set to TONE. If you are using a PULSE dial line,  
you can change the setting to PULSE by following the steps below.  
Press Menu, 1, 1, 1. The screen prompts you to select TONE or  
PULSE.  
1
DIALLING:TONE  
SELECT { } & SET  
DIALLING:PULSE  
SELECT { } & SET  
Use  
or  
to select the dialling mode.  
2
3
4
Press Set when the screen displays the dialling mode you want.  
Press Stop to exit.  
Setting the Date andTime  
Your MFC displays the date and time, and prints it on every fax you  
send.  
In the event of a power failure, the MFC maintains date and time  
information for several hours. All other settings remain unaffected.  
Press Menu, 1, 1, 2. The screen prompts you to enter the year.  
1
YEAR:XX  
ENTER & SET  
C H A P T E R F O U R  
26  
Enter the last two digits of the year (for example, enter 00 for the  
year 2000).  
2
3
Press Set. The screen prompts you to enter the month.  
MONTH:XX  
ENTER & SET  
Enter two digits for the month (for example, enter 09 for September,  
or 10 for October). The screen displays your entry.  
4
5
Press Set. The screen prompts you to enter the day.  
DAY:XX  
ENTER & SET  
Enter two digits for the day (for example, 06). The screen displays  
your entry.  
6
7
Press Set. The screen prompts you to set the time.  
TIME:XX:XX  
ENTER & SET  
Enter the time in 24-hour format (for example, enter 15:25 for 3:25  
PM).  
8
Press Set.  
9
Press Stop. The screen now displays the date and time you set, and  
displays it whenever the MFC is in stand by mode.  
10  
See  
“Composing  
an Electronic  
Cover Page”  
chap. 5  
Setting the Station ID  
You can store your name, fax number, and telephone number to be  
printed on the fax Cover Page, on all fax pages that you send.  
The telephone number you entered is used only for the Cover Page.  
It is important that you enter the fax and telephone numbers in the  
internationally standardized format, i.e. in accordance with the following  
strict sequence:  
-
-
The “+” (plus) character (press *key)  
Your Country Code (e.g. “44” for the United Kingdom, “41” for  
Switzerland)  
-
-
-
Your local area code minus any leading “0”  
A space  
Your number on the local exchange, using spaces to aid readability  
as appropriate.  
I N I T I A L S E T U P  
27  
As an example, your MFC is installed in the United Kingdom, is to be  
used for both fax and voice calls, and your national telephone number is  
0161-444 5555, then you must set the fax and telephone number parts of  
your station ID as: +44 161-444 5555  
Press Menu, 1, 1, 3. The screen prompts you to enter your fax  
number.  
1
FAX:  
ENTER & SET  
Enter your fax number (up to 20 digits). The screen displays your  
entry.  
2
3
Press Set. The screen prompts you to enter your telephone number.  
TEL:  
ENTER & SET  
Enter your telephone number (up to 20 digits). If your telephone  
number and fax number are the same, enter the same number again.  
The screen displays your entry.  
4
5
See  
“Entering  
Text”  
Press Set. The screen prompts you to enter your name or your  
company name.  
in this  
chapter  
NAME:  
ENTER & SET  
Use the dial pad to enter your name (up to 20 characters). (You can  
use the following chart to help you enter letters.)  
6
Press Set to confirm.  
7
8
Press Stop. The screen returns to the date and time.  
If you do not enter a fax number, no additional information can be  
entered.  
To enter a space, press  
once between numbers and twice between  
characters.  
If your Station ID has already been programmed, the screen prompts  
“1” to make a change, or “2” to exit without changing.  
C H A P T E R F O U R  
28  
EnteringText  
When you are setting certain functions, such as the Station ID, you may  
need to enter text into the MFC. Most keys on the dial pad have three or  
four letters printed above them. The keys for 0, #, and don’t have  
printed letters because they are used for special characters.  
By pressing the appropriate number on the dial pad the correct number of  
times, you can access the character you want.  
Press Key  
one time two times three times four times five times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
H
K
N
Q
U
X
I
L
O
R
V
Y
M
P
M
7
T
T
9
W
Inserting Spaces  
If you want to enter a blank space, press  
twice.  
Making Corrections  
If you entered a letter incorrectly and want to change it, press  
to  
move the cursor after the last correct letter. Then press Clear; all letters  
above and to the right of the cursor are deleted. Re-enter the correct text  
and/or digits. You can also back up and type over incorrect letters.  
Repeating Letters  
If you need to enter a character assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
Special Characters and Symbols  
0 key ------------ ÄËÖÜÀÇÈÉ0  
C
key ------------ (space) !”#$%&’() +,-./  
# key ------------ :;<=>?@[]^_  
Press the , #, or 0 key, until the cursor appears under the character/  
symbol you want to enter. Then press  
or enter the next letter.  
I N I T I A L S E T U P  
29  
Setting the BeeperVolume  
You can set the beeper to LOW, HIGH or OFF. The MFC comes set to  
LOW. When the beeper is set to LOW or HIGH, the MFC beeps every  
time you press a key or make an error, and at the end of sending or  
receiving a fax.  
Press Menu, 1, 1, 4.  
1
2
3
4
Press  
or  
to select your setting.  
When the screen displays the setting you want, press Set.  
Press Stop to exit.  
PABX and TRANSFER  
Your MFC is initially set to be connected with PSTN (Public Switched  
Telephone Network) lines. However, many offices use a central  
telephone system or Private Automatic Branch Exchange (PABX). Your  
fax can be connected to most types of PABX. The recall facility on your  
fax machine supports timed break recall only (TBR), PBXS normally can  
work with this for gaining access to an outside line, or for transfering a  
call to another extension: the feature works when the R key is pressed.  
Setting PABX  
If your MFC is connected to a PABX system, set PBX:ON. If not, set  
OFF.  
Press Menu, 1, 1, 5. The screen displays  
1
PBX:OFF  
SELECT { } & SET  
Press  
or  
to select ON (or OFF).  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
You can programme an R keypress as part of a number stored in a One  
Touch or Speed Dial location. When programming the One Touch or  
Speed Dial number (Function menu 1-5-1 or 1-5-2) press R first (the  
screen displays “!”), then enter the telephone number. If you do this, you  
do not need to press R each time before you dial using a One Touch or  
Speed Dial location. (See chap. 7.)  
However, if PBX is set to OFF, you can not use the One Touch or Speed  
Dial numbers that have R keypress programmed in to them.  
C H A P T E R F O U R  
30  
Setting the Clock Change  
You can easily let the MFC’s clock gain or lose one hour by using this  
feature.  
Press Menu, 1, 1, 6. The screen displays  
1
TO SUMMER TIME ?  
SELECT { } & SET  
Press  
time to lose an hour.  
or  
to select Summer Time to gain an hour or Winter  
2
Press Set.  
3
4
Press 1 to change to Winter Time or Summer Time ––OR–– Press 2  
to exit without changing.  
Sleep Mode  
Setting the Sleep Mode reduces power consumption while the machine is  
idle. You can choose how long the machine is idle (from 00 to 15  
minutes) before it drops into sleep mode. The timer automatically resets  
when the machine receives a fax or PC data, or makes a copy. The  
factory setting is 05 minutes.  
Press Menu, 1, 1, 7.  
1
2
Use the dial pad to enter the amount of time the machine is idle  
before it drops into sleep mode (00 to 15).  
Press Set.  
3
4
Press Stop to exit.  
If you make copies frequently, make the idle time long enough so you  
won’t always be waiting for the machine to warm up.  
Power Save  
Setting Power Save Mode more reduces power consumption. If you  
switched ON, when your machine is idle, it drops into power save mode  
automatically.  
In the power save mode, you can not use fax detect function and remote  
access with the extension phone. And your machine does not display the  
date and time.  
Press Menu, 1, 1, 8.  
1
2
3
4
Use  
or  
to select ON or OFF.  
Press Set when the screen displays your selection.  
Press Stop to exit.  
I N I T I A L S E T U P  
31  
Setting the SpeakerVolume  
You can set the volume of the MFC speaker.  
Press Menu, 1, 0, 6.  
1
2
Press  
or  
to select your volume setting (OFF, LOW, MED, or  
HIGH).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
Setting the RingVolume  
You can select how loud, or if, the MFC rings.  
Press Menu, 1, 0, 7.  
1
Press  
or  
to select OFF, LOW, MED, or HIGH.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
Memory Storage  
In the event of a power failure, all settings in the INITIAL SETUP,  
SETUP RECEIVE, SET QUICK-DIAL, and REMOTE FAX OPT,  
plus the COVERPG SETUP, COVERPAGE NOTE (from SETUP  
SEND) and JOURNAL PERIOD (from PRINT REPORTS) functions  
are stored permanently. You may have to reset the date and time.  
Memory Security  
This feature allows you to prevent unauthorised access to the fax  
machine. When switched ON, Memory Security prohibits most  
functions. The following functions listed are available while Memory  
Security is switched ON.  
Receiving faxes into memory [limited by Memory Capacity].  
Scheduled Delayed Transmission*  
Polling*  
Fax Forwarding*  
Remote Retrieval  
* Provided it was set before Memory Security was switched ON.  
C H A P T E R F O U R  
32  
Using Memory Security  
You must use a password to switch Memory Security ON and OFF.  
Setting Up Memory Security for the FirstTime  
Press Menu, 1, 0, 3.  
1
The screen prompts you to enter the password, and then press Set.  
NEW PASSWD:XXXX  
ENTER & SET  
Enter a 4-digit number as a password.  
2
Press Set.  
3
The screen prompts you re-enter the password.  
VERIFY:XXXX  
ENTER & SET  
Re-enter the password and press Set.  
4
The screen displays  
5
SET SECURITY  
SELECT { } & SET  
SET PASSWORD  
SELECT { } & SET  
Press  
or  
to choose SET SECURITY.  
6
7
Press Set. The screen prompts you to enter the password.  
PASSWORD:XXXX  
ENTER & SET  
Enter a 4-digit password, followed by Set.  
8
This is the same as the security password of your machine already  
stored.  
The screen displays ACCEPTED for 2 seconds, followed by SECURE  
MODE - Memory Security is now switched ON.  
If the password you enter at Step 8 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to  
normal (displaying the date & time). You must then start from Step 5 to  
set Memory Security.  
I N I T I A L S E T U P  
33  
Changing the Memory Security Password  
Press Menu, 1, 0, 3.  
1
SET SECURITY  
SELECT { } & SET  
SET PASSWORD  
SELECT { } & SET  
Press  
or  
to choose SET PASSWORD.  
2
3
Press Set.  
The screen prompts you to enter the old password.  
OLD PASSWD:XXXX  
ENTER & SET  
Enter the current password.  
Press Set.  
4
5
The screen prompts you to enter the new password.  
NEW PASSWD:XXXX  
ENTER & SET  
Enter a 4-digit number as a new password.  
Press Set.  
6
7
The screen prompts you to re-enter the new password.  
VERIFY:XXXX  
ENTER & SET  
Enter the new password again and press Set.  
Press Stop to exit.  
8
9
Switching Memory Security ON  
Press Menu, 1, 0, 3. The screen displays  
1
SET SECURITY  
SELECT { } & SET  
SET PASSWORD  
SELECT { } & SET  
Press  
or  
to choose SET SECURITY.  
2
3
Press Set. The screen prompts you to enter the password.  
PASSWORD:XXXX  
ENTER & SET  
C H A P T E R F O U R  
34  
Enter a 4-digit password, followed by Set.  
4
This is the same as the security password of your machine already  
stored.  
The screen displays ACCEPTED for 2 seconds, followed by SECURE  
MODE - Memory Security is now switched ON.  
If the password you enter at Step 4 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to  
normal (displaying the date & time). You must then start from Step 1 to  
set Memory Security.  
Switching OFF Memory Security  
When Memory Security is switched ON, press Menu.  
1
The screen prompts you to enter the password, followed by Set.  
PASSWORD:XXXX  
ENTER & SET  
Enter a 4-digit password and press Set.  
2
The screen displays ACCEPTED, then after 2 seconds the display  
reverts to normal. Memory Security is now switched OFF.  
If the password you enter at Step 2 is incorrect, the screen would display  
WRONG PASSWORD. After 2 seconds the display will then return to  
displaying SECURE MODE. You must then start from Step 1 to switch  
OFF Memory Security.  
If you forget the Memory Security password, please contact your Brother  
dealer for service or the help number given with the warranty  
documentation.  
Printing a Fax from Memory  
If you have Memory Security OFF, you can print faxes from the  
machine’s memory.  
Press Menu, 1, 7, 4.  
1
2
3
Press Start.  
After all the data saved in the memory is printed out. Press Stop.  
35  
C H A P T E R F I V E  
Setup  
Send  
5
BeforeYou Begin  
You can send a fax from the ADF (Automatic Document Feeder) or from  
the glass platten.  
Sending Faxes Using Multiple Settings  
When you send a fax you can choose any combination of the available  
settings: add a cover page and select a comment; set the contrast or  
resolution; send using overseas mode, or delayed transmission, polling  
transmission or real time transmission. After each function is accepted,  
the display will ask if you want to enter other settings:  
ACCEPTED  
NEXT  
1.YES 2.NO  
Press 1 if you want to select additional settings. The display returns to  
the SETUP SEND menu ––OR–– Press 2 if you are finished choosing  
settings, and go to the next step.  
C H A P T E R F I V E  
36  
Faxing from the Document Feeder  
ADF (Automatic Document Feeder)  
The automatic document feeder (ADF) can hold up to 50 pages, feeding  
each one individually through the MFC. Use standard (75 g/m2) paper  
when using the ADF. Always fan the pages well before placing them in  
the feeder.  
DO NOT use curled, wrinkled, folded, or ripped paper, or paper with  
staples, paper clips, paste or tape attached. DO NOT use cardboard,  
newspaper, or fabric. (To fax this kind of document, see “Faxing  
from the Glass Platten”.)  
Make sure documents written with ink are completely dry.  
Documents to be faxed must be from 14.7 to 21.6 cm wide, and from  
12.7 to 35.6 cm long.  
Insert documents FACE UP, TOP EDGE FIRST.  
Adjust the paper guides to fit the width of your document.  
Pull up the document stopper.  
Stagger the pages. Then place them in the ADF, until you feel the  
first page lightly touch the feed roller.  
Document  
is Face Up  
S E T U P S E N D  
37  
Faxing from the Glass Platten  
Scan Fax  
You can fax pages from a book using the glass platten. Documents are  
sent from memory; they can be letter or A4 size (21.6 cm x 29.7 cm). To  
use the glass platten, the ADF must be empty.  
Document is  
Face Down  
Lift the document cover.  
1
Using the document guidelines on the left, center the document  
FACE DOWN on the glass platten.  
2
Close the document cover.  
3
If the document is a book or is thick, do not slam the cover or press on it.  
Dial the fax number, then press Start. The MFC starts scanning the  
first page.  
4
To send a single page, press Set and go to Step 7 ––OR–– To send  
multiple pages, go to Step 6.  
5
MEMORY #01 100%  
ONLINE  
SET:NEXT PAGE  
START:TO DIAL  
Place the next page on the glass platten and press Set. The MFC  
starts scanning. (Repeat Step 6 for each additional page.)  
6
Press Start to begin dialling.  
7
Press Stop to cancel. If the document was scanned into memory, press 1  
to CLEAR it ––OR–– 2 to QUIT.  
C H A P T E R F I V E  
38  
If memory is full, and you are faxing a single page, it will be sent in real  
time.  
Resolution  
You can use the Resolution key before you send the fax. Press  
Resolution continuously until you see the LEDs change.  
See  
“Multiple  
Resolution  
Transmission”  
in this  
chapter  
Standard ––– Suitable for most typed documents. (Fine and S.Fine  
lights are OFF)  
Fine ––––––– Good for small print; transmits a little slower than  
Standard resolution. (Only the Fine light is ON)  
Super Fine –– Good for very small print or artwork; transmits slower  
than Fine resolution. (Only the S.Fine light is ON)  
Photo –––––– Use when document has varying shades of grey; slow  
transmission time. (Both Fine and S.Fine lights are ON)  
Contrast  
If your document is very light or very dark, you can set the contrast  
accordingly. Use LIGHT to send a light document. Use DARK to send a  
dark document.  
Insert the document, face up, in the feeder, or on the glass platten.  
1
2
3
4
5
Press Menu, 1, 3, 3.  
Use  
or  
to select AUTO, LIGHT, or DARK.  
When the screen displays your selection, press Set.  
Press 2 if you are finished choosing settings, and go to Step 6 ––  
OR–– Press 1 if you want to select additional settings. The display  
returns to the SETUP SEND menu.  
Enter a fax number and press Start to send a fax.  
6
S E T U P S E N D  
39  
AutomaticTransmission  
This is the easiest way to send a fax.  
Insert the document in the feeder or on the glass platten.  
1
2
Enter the fax number using One Touch, Speed Dial, Tel-index or the  
dial pad.  
Press Start.  
3
Dual Access  
If the document feeder is empty, you can place a document in the feeder,  
set temporary settings, dial a number, and begin scanning the fax into  
memory, even when the MFC is receiving a fax, sending a fax, or  
printing a fax from memory. The screen displays the new job number and  
how much memory is available.  
If you get a MEMORY FULL message while scanning the first page of  
a fax, press Stop to cancel a scan. If you get a MEMORY FULL  
message while scanning in a subsequent page, you'll have the option to  
press Start to transmit the pages scanned so far, or to press Stop to  
cancel the operation.  
The number of documents you can scan into memory varies with the data  
they contain.  
RealTimeTransmission  
When you have a MEMORY FULL message, the MFC cannot continue  
scanning documents into memory before sending. However, you can  
turn on REAL TIME TX.  
Insert the document in the feeder or on the glass platten.  
1
Press Menu, 1, 3, 8.  
2
8.REAL TIME TX  
To change the default setting, press  
and go to Step 6. ––OR–– For the next fax transmission only, press  
or  
to select ON (or OFF)  
3
or  
to select NEXT FAX ONLY.  
REAL TIME TX:ON  
SELECT { } & SET  
Press Set.  
4
5
6
For the next fax only, press  
Press Set.  
or  
to select ON (or OFF).  
C H A P T E R F I V E  
40  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu. ––OR–– Press 2 if you have finished  
choosing settings and go to Step 8.  
7
8
Enter the fax number and press Start.  
Basic Sending Operations  
Composing an Electronic Cover Page  
See  
“Storing  
Numbers for  
Easy Dialing”  
chap. 7  
The cover page is sent to the receiving party’s machine. Your cover page  
includes the name stored in the One Touch or Speed Dial memory, if you  
have used this feature to start the call.  
The cover page indicates the fax is from your Station ID, and the number  
of pages you’re sending. If you have COVERPG SETUP set to ON  
(Function menu 1-3-1), the number of pages remains blank.  
See  
“Setting  
Station ID”  
chap. 4  
You can select a comment to include on your cover page, or you can  
select 1. NOTE OFF if you do not wish to include a comment.  
1.NOTE OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
As well as using one of the comments above, you can also enter up to  
two customized messages, each 27 characters long. Use the chart of  
“Entering Text” in chap. 4 to help enter characters.  
Most of the SETUP SEND functions are temporary settings that allow  
you to make adjustments for each document you send. However, you can  
set up your cover page and cover page comments in advance, the Cover  
Page Setup and Cover Page Message functions will change their default  
settings.  
S E T U P S E N D  
41  
Cover Page for Next Fax Only  
Make sure Station ID is set up (chap. 4). This feature does not work  
without the Station ID.  
You can set the MFC to send a cover page with a particular document.  
This cover page will include the number of pages in your document.  
Insert the document in the feeder or on the glass platten.  
1
Press Menu, 1, 3, 1.  
2
Press Set when the screen displays NEXT FAX ONLY.  
3
Press  
or  
Press Set.  
Press or  
to select ON (or OFF).  
4
5
6
7
8
to view the comment selections.  
Press Set when the screen displays your selection.  
Enter two digits to indicate the number of pages you are sending.  
(Enter 00 to leave the number of pages blank.) If you make a  
mistake, press  
to back up and re-enter the number of pages.  
Press Set.  
9
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings, and go to Step 11.  
10  
Enter the fax number.  
11  
12  
Press Start.  
Always Send Cover Page  
Make sure Station ID is set up (chap. 4). This feature does not work  
without the Station ID.  
You can set the MFC to send a cover page whenever you send a fax. The  
number of pages in your fax is not included when you use this setting.  
Press Menu, 1, 3, 1.  
1
2
Press  
or  
to select.  
COVERPAGE:OFF  
COVERPAGE:ON  
Press Set when the screen displays COVERPAGE:ON. (If you  
select ON, a coverpage is always sent when you send a fax.)  
3
C H A P T E R F I V E  
42  
If you selected ON, the screen displays the cover page comment  
4
options. Press  
or  
to view comment selections.  
Press Set when the screen displays your selection.  
5
6
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 to exit if you are  
finished choosing settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can  
print the sample page and attach it to your fax.  
Press Menu, 1, 3, 1.  
1
2
3
4
Press  
or  
to select PRINT SAMPLE.  
Press Set when the screen displays your selection.  
Press Start. Your MFC prints a copy of your cover page.  
=== COVER PAGE ===  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
Cover Page Message  
You can set up two custom comments.  
ComposingYour Own Comments  
Press Menu, 1, 3, 2. The screen displays  
1
2.COVERPAGE NOTE  
Use  
comment.  
or  
to choose position 5 or 6 for your customized  
2
Press Set.  
3
4
5
6
See  
“Entering  
Text”  
Use the dial pad to enter your customized comment.  
Press Set.  
chap. 4  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 to exit.  
S E T U P S E N D  
43  
Advanced Sending Operations  
Overseas Mode  
Sometimes, when sending a fax to overseas numbers, problems may be  
experienced. This mode makes the MFC work better for such calls.  
After you send a fax using this feature, the feature turns itself off.  
Insert the documens in the feeder or on the glass platten.  
1
Press Menu, 1, 3, 5.  
2
5.OVERSEAS MODE  
Press  
or  
to select ON (or OFF).  
3
4
5
Press Set when the screen displays your selection.  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings and go to Step 6.  
Enter the fax number you’re calling.  
6
7
Press Start.  
DelayedTransmission (Timer)  
You can use this function to send a fax up to 24 hours later.  
Insert the document in the feeder or on the glass platten.  
1
2
3
Press Menu, 1, 3, 6.  
Enter the time you want the fax to be sent, in 24-hour format (for  
example, enter 19:45 for 7:45 PM).  
Press Set. MFC will start scanning documents.  
4
5
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings and go to Step 6. The screen prompts you to enter  
the fax number.  
ENTER FAX NO.  
THEN PRESS START  
Enter the fax number, and press Start. The MFC will wait until the  
time you have entered to send the fax.  
6
C H A P T E R F I V E  
44  
Delayed BatchTransmission  
Before sending the delayed faxes, your MFC will economize by sorting  
all the documents in memory by destination and scheduled time. All  
delayed faxes scheduled at the same tine to the same fax number will be  
sent as one transmission.  
Press Menu, 1, 3, 9.  
1
2
Press  
or  
to select ON (or OFF) and press Set.  
BATCH TX:ON  
SELECT { } & SET  
Press Stop to exit.  
3
Multiple ResolutionTransmission  
Use this feature to select separate resolution settings for each page of the  
fax you’re sending. This could be useful if you’re sending a fax with  
photos and letters, or some pages with small print and others with normal  
print. Resolution settings return to STANDARD after the fax is sent.  
Insert documents in the feeder or on the glass platten, then press  
Menu, 1, 3, 4.  
1
Use  
or  
to select resolution for page 1, then press Set.  
2
3
Repeat Step 2 for subsequent pages. Press Stop when you’re  
finished.  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings, and go to Step 5.  
4
5
Enter the fax number you’re calling, and press Start.  
Setup for PollingTransmit  
Polling Transmit is when you set up your MFC to wait with a document  
so another fax machine can retrieve it.  
Place document in the feeder or on the glass platten.  
1
Press Menu, 1, 3, 7.  
2
The screen displays  
3
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose STANDARD.  
4
5
Press Set. MFC will start scanning documents.  
S E T U P S E N D  
45  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings and go to Step 7.  
6
7
Press Start.  
Setup for PollingTransmit with Secure Code  
When you set POLLING:SECURE to on, anyone who polls your MFC  
must enter the polling ID number.  
Place document in the feeder or on the glass platten.  
1
Press Menu, 1, 3, 7.  
2
The screen displays  
3
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose SECURE, and press Set.  
4
5
Enter a four-digit number, and press Set. MFC will start scanning  
the documents.  
Press 1 if you want to select additional settings. The display returns  
to the SETUP SEND menu ––OR–– Press 2 if you are finished  
choosing settings and go to Step 7.  
6
Press Start.  
7
You can use Secure Polling only with another Brother fax machine.  
Cancelling a Job While Scanning the  
Document  
You can cancel a job while you are scanning it into memory by pressing  
Stop.  
Checking Job Status  
You can check which jobs are in memory waiting to be sent. Press  
Menu, 1, 4 to check it. While the MFC is sending or receiving a fax,  
press Stop. The screen display job numbers. Press  
or  
to see them.  
C H A P T E R F I V E  
46  
Cancelling a Scheduled Job in Memory  
You can cancel tasks you’ve scheduled, such as Delayed Fax, Delayed  
Polling Receive or Polling Transmit.  
If the MFC is idle,  
Press Menu, 1, 4.  
1
Any waiting jobs appear on the display. If nothing is waiting, the  
screen displays NO JOB WAITING.  
4.REMAINING JOBS  
If you have more than two jobs waiting, use  
job you want to cancel. Press Set when the screen displays your  
or  
to select the  
2
selection.  
Press 1 to cancel —OR— Press 2 to exit without cancelling.  
To cancel another job, return to Step 2.  
3
4
Press Stop to exit.  
If the MFC is busy, press Stop, then follow Steps 2 through 4 to cancel a  
job.  
You can check which jobs are remaining in memory by following Steps 1  
and 2 above.  
47  
C H A P T E R S I X  
Setup  
Receive  
6
Basic Receiving Operations  
Mode  
How it works  
Wf2^ to use it  
MANUAL  
You control the phone line Use this mode when you  
and must answer every  
call yourself by using  
external phone.  
are using a computer  
modem on the same line  
or if you receive very  
few fax messages.  
FAX  
The MFC automatically  
answers every call as a  
fax.  
For dedicated fax line  
use. You cannot receive  
a voice call but you can  
call out from an  
external or extension  
telephone.  
EXT.TEL/TAD If you connect an external Use this mode if you  
telephone to your MFC,  
you control the phone line  
and must answer every  
call yourself.  
receive very few faxes.  
If an external TAD  
(telephone answering  
device) is connected to  
your MFC, the TAD  
automatically answers  
every call. Voice messages  
are Stored in external  
TAD. Fax messages are  
printed.  
Use this mode if you  
have an answering  
machine on your phone  
line.  
C H A P T E R S I X  
48  
Setting or Changing the Answer Mode  
Press Menu, 1, 2, 1.  
1
1.ANSWER MODE  
Press  
and press Set.  
or  
to select FAX, EXT.TEL/TAD, MANUAL mode  
2
FAX  
SELECT { } & SET  
EXT.TEL/TAD  
SELECT { } & SET  
MANUAL  
SELECT { } & SET  
Press Stop to exit.  
3
See  
“Operation  
from an  
Setting the Ring Delay  
The Ring Delay setting determines the number of times the MFC rings  
External or  
Extension  
Telephone”  
in this  
before it answers in FAX mode.  
Press Menu, 1, 2, 2.  
1
2
Press  
or  
to select how many times the line rings before the  
chapter  
MFC answers (01-04 or 02-04 for IRE).  
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
Fax Detect (with an ExternalTelephone)  
See  
“Operation  
from an  
When you use this feature, you don’t have to press Start when you  
answer a fax call and hear calling beeps. Just hold the handset and wait  
for several seconds. When you see RECEIVING on the fax screen or  
when you hear “chirps” through the handset of an extension phone  
connected to another wall socket, just replace the handset, and your  
machine does the rest. Selecting ON allows the machine to receive fax  
calls automatically, even if you lift the handset of an extension or  
external phone. Selecting OFF means you’ll have to activate the  
machine yourself, by pressing 5 1 if you are not at your machine.  
External or  
Extension  
Telephone”  
in this  
chapter  
Press Menu, 1, 2, 3.  
1
2
3
Use  
or  
to select ON or OFF and press Set.  
Press Stop to exit.  
S E T U P R E C E I V E  
49  
If you’ve set the feature to ON, but your MFC doesn’t automatically  
connect a fax call when you lift an external or extension phone handset,  
press 5 1.  
Printing a Reduced Incoming Document  
You can always reduce the size of an incoming fax to a fixed percentage  
with your MFC. If you choose AUTO, the MFC chooses the level of  
reduction for you.  
Press Menu, 1, 2, 5. The screen displays  
1
5.REDUCTION  
Use  
or  
to select the reduction ratio you want—AUTO, 100%,  
2
93% or 87%. Choose 100% if you don’t want a reduction.  
Press Set when the screen displays your selection.  
Press Stop to exit.  
3
4
If you receive faxes that are split on two pages, change the reduction to  
AUTO ––OR–– choose a lower reduction percentage.  
NOTE: When you use Auto Reduction to reduce incoming  
documents to fit on one page of recording paper, you can do  
so only as long as the original document is not longer than  
35 cm. If the original is longer than 35 cm, the data will not  
be reduced and will carry over to print on a second page.  
When you use Auto Reduction and you receive an incoming  
document that is smaller than your recording paper, no  
reduction will take place, and you will get the same size  
recorded as the original.  
Reception into Memory  
As soon as the paper cassette becomes empty during fax reception, the  
screen will display CHECK PAPER; please put some paper in the paper  
cassette (see chap. 2).  
If the MEMORY RECEPTION function is ON at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming  
faxes will also be stored into memory until the memory is full, following  
which no further incoming fax calls will be automatically answered; all  
data will be printed as soon as fresh paper is put in the paper cassette.  
C H A P T E R S I X  
50  
If the MEMORY RECEPTION function is OFF at this time…  
The current fax reception will continue, with the remaining page(s) being  
stored in memory, subject to available memory. Subsequent incoming fax  
calls will not be automatically answered until fresh paper is put in the  
paper cassette. The last fax received will be printed as soon as fresh  
paper is put in the cassette.  
Press Menu, 1, 2, 6. The screen displays  
1
6.MEM.RECEIVE  
Use  
or  
to select ON or OFF.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
Setting the Print Density  
If your machine is printing too light or too dark, you can adjust the print  
density level. The new setting will remain until you change it again.  
Press Menu, 1, 2, 7.  
1
2
Press  
or  
to select your setting. Each key press changes the  
print density to the next setting.  
When the screen shows the setting you want, press Set.  
Press Stop to exit.  
3
4
Toner Save  
You can conserve toner using this feature. When you set Toner Save to  
ON, print appears somewhat lighter. The default setting is OFF.  
Press Menu, 1, 2, 9.  
1
2
3
4
Press  
Press Set.  
Press Stop to exit.  
or  
to turn ON (or OFF).  
S E T U P R E C E I V E  
51  
LowerTray (With Optional Cassette Only)  
You can set the machine to recognize the optional lower tray. When  
Lower Tray is set to ON, you can set which cassette you want to use for  
printing.  
After setting up for the optional paper tray, Press Menu, 1, 0, 4.  
1
2
3
Press  
or  
to turn ON (or OFF).  
Press Set.  
Setting LowerTray  
The default setting of AUTO allows your machine to choose the lower  
tray if paper is out in the upper tray. Choose UPPER if you want to keep  
special paper in the lower tray and control when it is used.  
Press  
or  
to select AUTO, UPPER or LOWER and press Set.  
4
5
Press Stop to exit.  
Advanced Receiving Operations  
Operation from an External or Extension  
Telephone  
If you answer a fax call on an external or extension phone, you can make  
your MFC take over by using the Activation Code. When you press the  
Activation Code 5 1, the MFC starts to receive a fax.  
If you answer a call at an extension or an external phone, and no one is  
on the line, assume you’re receiving a fax. At an extension phone, press  
5 1, wait for fax receiving tones (chirps), then hang up. At an external  
phone, press 5 1 and wait for the phone to be disconnected (the screen  
displays RECEIVING) before you hang up. (Your caller will have to  
press Start to send the fax.)  
See  
“Outgoing  
Message  
(OGM) of  
External  
TAD”  
chap. 2  
If you accidentally pick up an extension phone when a fax message is  
being received, you may disrupt the transmission or render some portions  
unreadable.  
The Remote Activation Code also can be used by your callers. When you  
are using a external TAD, your outgoing message (OGM) should end  
with the statement “to send a fax, press 5 1”.  
C H A P T E R S I X  
52  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset  
Activation Code is 5 1.  
If you are always disconnected when accessing your external TAD  
remotely, try changing the Activation Code from 5 1 to # # #.  
To change Remote Codes  
Press Menu, 1, 2, 4.  
1
2
Press  
or  
to select ON (or OFF).  
REMOTE ACT.:ON  
SELECT { } & SET  
Press Set when the screen displays the setting you want.  
Enter a new Remote Activation Code, then press Set.  
3
4
ACT.CODE:*51  
ENTER & SET  
Press Stop to exit.  
5
Printing a Fax from Memory  
See  
“Setting Fax  
Storage”  
If you have fax storage ON for remote retrieval, you can still print a fax  
from the machine’s memory when you are at your machine:  
Press Menu, 1, 7, 4.  
1
2
3
chap. 8  
Press Start.  
After all the data saved in the memory is printed out. Press Stop.  
S E T U P R E C E I V E  
53  
BT Call Sign (For U.K. Only)  
This machine feature lets you use the BT Call Sign subscriber service  
which allows you to have at least two separate telephone numbers on one  
phone line. Each phone number has its own distinctive ringing pattern, so  
you know which phone number is ringing. This is one way you can have  
a separate phone number for your machine.  
Your machine has a BT Call Sign compatible distinctive ringing  
function, allowing you to dedicate a second phone number (on the same  
phone line) just for receiving faxes. This will be the number with the  
long ringing tone.  
You can switch it off temporarily, then turn it back on. When you get a  
new fax number, make sure you reset this function.  
To have your external TAD answer only the main number, the  
machine must be in Manual Mode.  
In FAX mode, the machine will answer automatically all numbers on  
the phone line, with both styles of ringing.  
Set the BT Call Sign (Only with your external phone)  
Set the machine to MANUAL mode.  
1
2
Press Menu, 1, 0, 5. The screen displays the current setting of this  
feature.  
Press  
or  
Press Set.  
Press Stop to exit.  
to select ON (or OFF).  
3
4
5
C H A P T E R S I X  
54  
Polling  
Polling is the process of retrieving faxes from another machine. You can  
use your MFC to “poll” other machines, or you can have someone poll  
your MFC.  
All parties involved in polling need to set up their machines to  
accommodate polling. When someone polls your MFC to receive a fax,  
they pay for the call; if you poll someone’s fax machine to receive a fax,  
you pay for the call. (See “Setup for Polling Transmit” in chap. 5.)  
Some machines do not respond to the polling function.  
Secure Polling  
Secure Polling is a way to keep your documents and others’ from falling  
into the wrong hands while the MFC are set up for polling. You can use  
Secure Polling only with another Brother fax machine. Your four-digit  
ID number must be entered on the fax machine that polls for your  
documents.  
Setup for Polling Receive  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
Press Menu, 1, 2, 8. The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose STANDARD.  
2
3
Press Set.  
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
Enter the fax number you are polling.  
4
5
Press Start. The screen displays DIALING #XX.  
S E T U P R E C E I V E  
55  
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same ID number as the other  
party.  
Press Menu, 1, 2, 8. The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose SECURE.  
2
3
4
Press Set.  
Enter a four-digit number.  
This is the same as the security code of the fax machine you are  
polling.  
Press Set.  
5
The screen prompts you to enter the fax number you want to poll,  
and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
Press Start.  
6
Setup Delayed Polling Receive  
You can set your MFC to begin Polling Receive at a later time.  
Press Menu, 1, 2, 8. The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose TIMER.  
2
3
4
Press Set.  
The screen prompts you to enter the time you want to begin polling.  
SET TIME=21:45  
Enter the time (in 24-hour format) you want to begin polling. For  
example, enter 21:45 for 9:45 PM.  
5
6
Press Set. The screen prompts you to enter the fax number you are  
polling.  
ENTER FAX NO.  
THEN PRESS START  
C H A P T E R S I X  
56  
Enter the fax number (you can use One Touch or Speed Dial, or dial  
manually).  
7
8
Press Start. The MFC makes the polling call at the time you entered.  
You can set up only one Delayed Polling.  
Sequential Polling  
Your MFC can request documents from several fax units in a single  
operation. You just specify several destinations in Step 5. Afterwards, a  
Sequential Polling Report will be printed.  
Press Menu, 1, 2, 8. The screen displays  
1
POLLING:STANDARD  
SELECT { } & SET  
Press  
or  
to choose STANDARD, SECURE or TIMER.  
2
3
4
Press Set when the screen displays the setting you want.  
If you selected STANDARD, the screen prompts you to enter the fax  
number you want to poll, and then to press Start.  
ENTER FAX NO.  
THEN PRESS START  
If you selected SECURE, enter a four-digit number and press  
Set.  
If you selected TIMER, enter the time (in 24-hour format) you  
want to begin polling and press Set.  
Specify the destination fax machines, which you wish to poll by  
using One Touch, Speed Dial, a Group, Tel-Index or the dial pad.  
You must press Broadcast between each location.  
5
6
Press Start.  
ACCEPTED  
Your MFC polls each number or group number in turn for a  
document.  
DIALING #XX  
S E T U P R E C E I V E  
57  
Setting PC Interface Mode  
If you connect your MFC to your PC, you can receive faxes into your  
PC. After completing all setup for Multi-Function Link Unimessage Pro  
for Fax, you can select PC Interface Mode (ON/OFF) for routing  
incoming faxes.  
Press Menu, 1, 2, 0.  
1
0.PC INTERFACE  
Press  
or to select ON or OFF.  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
C H A P T E R S I X  
58  
59  
C H A P T E R S E V E N  
Quick-Dial  
Numbers and  
7
Dialling Options  
Storing Numbers for Easy Dialling  
You can set up your MFC to do three types of easy dialling: One Touch,  
Speed Dial and Groups for Broadcasting of faxes.  
Storing OneTouch Dial Numbers  
You can store 32 fax/phone numbers that you can dial by pressing one  
key. You can also store names with these numbers. Even if you lose  
electrical power, numbers stored in memory will not be lost. When you  
press a One Touch key, the screen displays the name or number as the  
call is dialled.  
One Touch Dial keys are not the dial pad keys. They are the 16 keys  
(numbers 1-32) located to the left side of the dial pad. One Touch Dial  
Numbers 17-32 are accessed by holding down Shift while you press the  
appropriate One Touch key.  
Press Menu, 1, 5, 1.  
1
Press the One Touch Dial key where you want to store a number. The  
screen displays the location you selected.  
2
Enter a number (up to 20 digits).  
3
4
Press Set. The screen prompts you to enter a name for this number.  
NAME:  
ENTER & SET  
Use the dial pad to enter the name (up to 15 characters). You can use  
the chart of Entering Text in chap. 4 to help you enter letters —  
OR— Go to Step 6 to store the number without a name.  
5
C H A P T E R S E V E N  
60  
Press Set. The screen prompts you to select the type of number this  
6
is. Use  
or  
to select the type you want.  
FAX  
a fax number  
TEL  
F/T  
a telephone (voice) number  
both a fax and telephone (voice) number  
Press Set.  
7
8
Return to Step 2 to store another One Touch Dial number —OR—  
Press Stop to exit.  
When you dial a One Touch Dial number, the screen displays the name  
you have stored, or, if you have not stored a name, the number you have  
stored.  
#32 of One Touch key might be registered when user buy the  
machine. It was registered at the dealer.  
User can change the name and Fax number of #32 of One Touch key.  
In this case, the registered name and Fax number are put on the order  
sheet. (See “Order Form” chap. 9)  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, which you dial by pressing only three  
keys. There are 100 Speed Dial locations. Even if you lose electrical  
power, numbers stored in memory will not be lost.  
Press Menu, 1, 5, 2. The screen prompts you to enter a location.  
1
SPEED-DIAL? #  
ENTER & SET  
Use the dial pad to enter a two-digit location (00–99).  
2
3
Press Set. The screen displays your entry, then prompts you to enter  
the number you’re storing.  
#05:  
ENTER & SET  
Enter the number (up to 20 digits).  
4
5
Press Set. The screen now prompts you to store a name with this  
number.  
NAME:  
ENTER & SET  
Q U I C K - D I A L N U M B E R S A N D D I A L L I N G O P T I O N S  
61  
Use the dial pad to enter the name (up to 15 characters). You can use  
the chart of “Entering Text” in chap. 4 to help you enter letters ––  
6
OR–– Go to Step 8 to store the number without a name.  
Press Set.  
7
The screen prompts you to select the type of number this is. Use  
8
or  
to select the type you want.  
FAX  
a fax number  
TEL  
F/T  
a telephone (voice) number  
both a fax and telephone number  
Press Set.  
9
Return to Step 2 to store another Speed Dial number ––OR–– Press  
Stop to exit.  
10  
Changing OneTouch and Speed Dial  
Numbers  
If you try to store a One Touch or Speed Dial number in a location where  
a number is already stored, the screen displays the current name stored  
there, then prompts you to either change it or exit.  
*01:BROTHER  
1.CHANGE 2.QUIT  
Press 1 to change the number stored, or press 2 to exit without  
making a change.  
1
2
Enter a new number.  
If you want to erase the number, press Clear when the cursor is  
to the far left of the digits.  
If you want to change a digit, use  
or  
to position the cursor  
under the digit you want to change, then enter it.  
Follow the directions in Storing One Touch Dial or Speed Dial  
Numbers.  
3
Setting Groups for Broadcasting  
See  
“Storing  
One Touch  
Dial  
Numbers”  
and  
Groups allow you to send the same fax message to many fax numbers by  
pressing only one One Touch Dial key (This is called Broadcasting.).  
First, you’ll need to store each fax number as a One Touch or Speed Dial  
number. Then, you can combine them into a Group. Each Group uses up  
a One Touch Dial key. Finally, you can have up to 6 small Groups, or  
you can assign up to 131 numbers to one large Group.  
“Storing  
Speed Dial  
Numbers”  
in this  
chapter  
C H A P T E R S E V E N  
62  
You can include up to 32 One Touch locations, or up to 100 Speed Dial  
locations. If you broadcast to more than the maximum locations  
available, you will be unable to set up transmissions using Dual Access  
and the Timer.  
Press Menu, 1, 5, 3. The screen displays  
1
SELECT ONE-TOUCH  
Select a One Touch Dial key where you wish to store the number.  
(For example, press One Touch Dial key 02 to use as a Group.)  
2
SETUP GROUP:GO  
ENTER & SET  
Use the dial pad to enter the Group Number (for example, press 1 for  
Group 1).  
3
4
Press Set. To include One Touch or Speed Dial numbers in the  
Group, enter them as if you were dialling. For example, for One  
Touch Dial key 05, press One Touch Dial key 05. For Speed Dial  
location 09, press Speed Dial, then press 0, 9 on the dial pad. The  
LCD shows 05, #09.  
G01:*05#09_  
ENTER & SET  
Press Set. The screen prompts you to enter a name.  
5
6
NAME:  
ENTER & SET  
Use the dial pad and the chart of “Entering Text” in chap. 4 to enter a  
name for the group (for example, NEW CLIENTS).  
Press Set.  
7
8
Press Stop to exit.  
You can print a list of all One Touch and Speed Dial numbers. Group  
numbers will be marked in the column of “GROUP”. See chap. 9,  
“Printing Reports”.  
Q U I C K - D I A L N U M B E R S A N D D I A L L I N G O P T I O N S  
63  
Dialling Options  
When you dial an auto dial number, the screen displays the name you’ve  
stored, or, if you haven’t stored a name, the fax number you’ve stored.  
Searching theTelephone Index  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically.  
Insert the document(s) in the feeder, or on the glass platten.  
1
2
Press Tel-Index, then enter the first letter of the name you’re  
looking for.  
Press  
or  
to search the memory.  
3
4
When the screen displays the name you want to call, press Start to  
begin dialling.  
OneTouch Dialling  
Insert the document(s) in the feeder, or on the glass platten.  
1
Press the One Touch key of the location you want to call.  
2
Press Start.  
3
If you try to use a One Touch or Speed Dial location with no number  
stored in it, you hear a warning sound, and screen displays NOT  
ASSIGNED. The display returns to normal after 2 seconds.  
Speed Dialling  
Insert the document(s) in the feeder, or on the glass platten.  
1
Press Speed Dial, then press the two-digit Speed Dial number.  
2
Press Start.  
3
Pause  
Press Redial/Pause to insert a pause between digits to be dialled.  
If your MFC is connected to a PABX, you may need to insert an  
additional number prefix (e.g. “9”) and a “pause” before each fax or  
telephone number to gain access to the outside line. When you press  
Redial/Pause, a dash “-” will appear on the display. By storing a pause,  
you can create a delay of 3.5 seconds.  
C H A P T E R S E V E N  
64  
Fax Redial  
If you’re sending a fax manually and the line is busy, you can retry the  
number by pressing Redial/Pause.  
Press Redial/Pause.  
Press Start.  
1
2
If you’re sending a fax automatically (Using the ADF) and the line is  
busy, the machine will redial automatically up to 4 (3 times for Ireland)  
times at 2 minute intervals.  
Chain Dialling  
You can store very long dialling sequences by dividing them and setting  
them up as One Touch and Speed Dial numbers. Then while dialling, you  
can combine two or more One Touch and/or Speed Dial numbers and  
even include manual dialling using the dial pad. You can use these  
numbers in any combination. The combined number will be dialled, in  
the order you entered it, as soon as you press Start.  
For example:  
You store “555” on One Touch Dial key 01 and “7000” on One Touch  
Dial key 02. If you press One Touch 01, 02 and Start, you can dial  
“555 7000”. To temporarily change a number, you can substitute part of  
the number with manual dialling using the dial pad. So, if you press One  
Touch 01 and press 7001 using the dial pad, you can dial “555 7001”.  
Using access codes is easy. Sometimes you may want to choose from the  
among several long distance carriers when you make a call; rates may  
vary depending upon the time and destination. To take advantage of low  
rates, you can store the access codes or long-distance carriers as One  
Touch and Speed Dial numbers.  
Q U I C K - D I A L N U M B E R S A N D D I A L L I N G O P T I O N S  
65  
Broadcasting  
Broadcasting is automatically sending the same fax message to multiple  
fax numbers. Using the Broadcast key, you can include up to 32 One  
Touch locations, up to 100 Speed Dial locations, and up to 50 manually  
dialled numbers (maximum of 182 locations if you did not use up any  
locations for Groups, access codes or credit card numbers). However,  
available memory will vary with the types of jobs in memory and  
numbers of locations used for broadcasting. If you broadcast to more  
than the maximum locations available, you will not be able to setup  
transmissions using dual access and the timer.  
The easiest way to broadcast is to first combine frequently used One  
Touch and Speed Dial numbers as a Group, which uses up a One Touch  
Key. (Remember, you can have up to six Groups and Quick-Dial  
numbers can be included in more than one Group). Then by pressing  
Broadcast between each location, you can include One Touch, Speed  
Dial, Groups, and manual dialling (using the dial pad) in the same  
broadcast. Use the Tel-index to help you choose the numbers easily.  
After the broadcast is completed, a Broadcast Report will be printed  
automatically to let you know the results.  
Insert the document into the feeder or on the glass platten.  
1
2
Enter a number using One Touch, Speed Dial, Group number, Tel-  
index or the dial pad.  
Example: Group number  
Press Broadcast. You will be prompted to press the next number.  
3
4
Enter the next number.  
Example: Speed Dial  
Press Broadcast.  
5
6
Enter the next fax number.  
Example: Manual dialling, using the dial pad.  
Press Start.  
7
Your MFC will read the documents into memory and then start sending  
faxes to all the numbers you entered.  
To stop the broadcasting in progress, press Stop. The display asks if  
you want to cancel all locations or just the location that is being sent  
to.  
Enter the long dialling sequence numbers as you normally would, but  
keep in mind that each key counts as one location, so the number of  
locations you can call becomes limited.  
If the line is busy or a connection could not be made while  
broadcasting, the MFC will redial the number automatically.  
If the memory is full, press Stop to abort the job or press Start to  
send the portion that is in the memory (if more than one page has  
been scanned).  
C H A P T E R S E V E N  
66  
67  
C H A P T E R E I G H T  
Remote Fax  
Options  
8
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages  
from another location, using Fax Forwarding or Remote Retrieval  
functions. The screen will indicate when you have a fax stored in  
memory.  
Press Menu, 1, 7, 2.  
The screen prompts you to choose a fax setting.  
1
FAX STORAGE:OFF  
SELECT { } & SET  
Press  
or  
to select ON (or OFF).  
2
3
4
Press Set when the screen displays your selection.  
Press Stop to exit.  
If there are faxes in memory when you turn the Fax Storage OFF, the  
screen prompts you to erase any faxes in memory.  
ERASE ALL DOC?  
1.YES 2.NO  
If you press 1, all fax data is erased and Fax Storage is turned OFF. If the  
fax data in the memory has not been printed, it will be printed first and  
then erased. If you press 2, data is not erased, and Fax Storage remains  
ON.  
See  
“Printing a  
Fax from  
Memory”  
chap. 6  
C H A P T E R E I G H T  
68  
Fax Forwarding  
You cannot use Fax Forwarding when “Fax Storage” is set to OFF.  
Programming a Fax Forwarding Number  
See  
“Changing  
the Fax  
When Fax Forwarding is set to ON and your fax machine has finished  
receiving a fax in memory, it dials the fax number you’ve programmed,  
and forwards the fax message.  
Forwarding  
number”  
in this  
Press Menu, 1, 7, 1.  
1
Press  
or  
to select ON (or OFF).  
2
chapter  
FAX FWD:ON  
SELECT { } & SET  
Press Set. The screen prompts you to enter the number of the fax  
machine where faxes will be forwarded.  
3
FWD#:  
ENTER & SET  
Enter the forwarding number (up to 20 digits).  
Press Set.  
4
5
6
Press Stop to exit.  
You can also dial into your machine from a remote location to switch this  
feature on, or to change the number you want your faxes forwarding to.  
Changing the Remote Access Code  
Enter your Remote Access Code when the fax machine picks up your  
call, so you can access features remotely. The access code is preset to  
1 5 9 , but you can change this.  
Press Menu, 1, 7, 3.  
1
2
Enter a three-digit number from 000 to 998. The cannot be  
changed. Do not use the same digits that appear in your Remote  
Activation Code.  
Press Set.  
3
4
Press Stop to exit.  
R E M O T E F A X O P T I O N S  
69  
Remote Retrieval  
UsingYour Remote Access Code  
To receive faxes at your location, you must call from a fax machine  
using touch tone. For convenience, you can retrieve faxes from a touch  
tone phone by having them sent to a fax machine. For example, if your  
hotel room does not have a fax machine, you can enter the number of the  
fax machine at the hotel’s Front Desk.  
Dial your fax number from a touch tone phone.  
1
When your fax machine answers and beeps, immediately enter your  
2
Remote Access Code (The factory setting is 159 ).  
We recommed that for security purposes you do not use the factory  
setting and that you have your own choice of code to keep your faxes  
secure.  
The fax machine signals the kinds of messages received:  
3
1 long beep––Fax message(s)  
No long beep––No messages  
The fax machine prompts you with two short beeps to enter a  
4
command. If you wait longer than 30 seconds to enter a command,  
the machine hangs up. If you enter an invalid command, the machine  
beeps three times.  
Press 9 0 to reset the machine when you finish.  
5
Hang up.  
6
If your fax machine is set to Manual Mode, you can access your machine  
remotely by phoning it and letting it ring for about 100 seconds. Your fax  
machine will answer the phone after about 100 seconds of ringing, and  
you then have 30 seconds to enter your Remote Access Code.  
Remote Commands  
Follow the commands below to access features remotely. When you call  
the fax machine and enter your Remote Access Code (The factory setting  
is 159 ), the system will signal you with two short beeps to enter a  
remote control command.  
C H A P T E R E I G H T  
70  
Change Fax Forwarding Setting  
Press 9 5  
then to  
Turn Fax Forwarding OFF––Press 1.  
Turn Fax Forwarding ON––Press 2.  
Program Fax Forward Number––Press 4. Automatically, the machine  
will turn Fax Forwarding ON.  
Turn Fax Storage ON––Press 6.  
Turn Fax Storage OFF––Press 7. (This is only possible if there are no  
faxes stored in the memory, or if all faxes have been erased using  
Remote Control 9 6 3).  
Retrieve a Fax  
Press 9 6  
then to  
Print a Memory Status List––Press 1, then enter the number of remote  
fax machine and the # #, After the beep, hang up and wait.  
Retrieve all faxes––Press 2, then enter the number of remote fax  
machine and the # #, After the beep, hang up and wait.  
Erase all fax messages––Press 3. If the data stored in the memory has  
not been printed before, it will be printed first and then erased.  
Check the Receiving Status  
Press 9 7  
then for  
Fax messages––Press 1.  
1 long beep––Received messages.  
3 short beeps––No messages.  
Change Answer Mode  
Press 9 8  
then for  
EXT.TEL/TAD––Press 1.  
Fax––Press 2.  
Exit Remote Operation  
Press 9 0  
R E M O T E F A X O P T I O N S  
71  
Retrieving the Memory Status List  
You can retrieve the Memory Status List from a remote fax machine to  
see if you have any fax messages.  
Dial your fax machine’s number.  
1
2
When your MFC answers, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When you hear two short beeps, use the dial pad to press 9 6 1.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want the Memory Status List forwarded, and  
then press # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List to the fax machine that you are  
calling from.  
Retrieving Fax Messages  
Dial your fax machine’s number.  
1
2
When your MFC answers, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
3
4
Using the dial pad, enter the number (up to 20 digits) of the remote  
fax machine where you want your fax messages forwarded, and then  
press # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
After you hear your fax machine beep, hang up and wait.  
5
Your fax machine then calls the number of the remote machine that  
you have just entered, and that machine prints your fax messages.  
C H A P T E R E I G H T  
72  
Changing the Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
Dial your fax machine’s number.  
1
2
When your MFC answers, immediately enter your Remote Access  
Code (The factory setting is 1 5 9 ).  
When your MFC answers, use the dial pad to press 9 5 4.  
3
4
Enter the new number of the remote fax machine (up to 20 digits)  
where you want your fax messages forwarded, and then press # #.  
To retrieve the Memory Status List, when you hear two short beeps,  
use the dial pad to press 9 6 1.  
5
6
7
Use the dial pad to enter the number of the remote fax machine (up  
to 20 digits), and then press # #.  
After you hear your fax machine beep, hang up and wait.  
Your fax machine calls the remote fax machine. Your fax machine  
then sends the Memory Status List showing the new forwarding  
number to the fax machine that you are calling from.  
Check the forwarding number.  
8
If the forwarding number is incorrect, return to Step 1 to reset it.  
73  
C H A P T E R N I N E  
Printing  
Reports  
9
MFC Settings and Journal  
You can print the following lists and reports:  
1.XMIT REPORT  
Choose if Transmission Verification  
Report is printed after all Faxes are  
sent.  
2.JOURNAL  
Journal lists information about the  
last 50 incoming and outgoing  
faxes. TX means Transmit; RX  
means Receive.  
3.QUICK-DIAL  
Lists names and numbers stored in  
One Touch and Speed Dial memory,  
in numerical order.  
4.TEL.INDEX  
Quick-Dial list (above),  
alphabetically.  
5.SYSTEM SETUP  
Lists settings for INITIAL SETUP,  
SETUP RECEIVE, SETUP  
SEND, PRINT REPORTS,  
REMOTE FAX OPT and  
MISCELLANEOUS.  
6.MEMORY STATUS  
Lists summary information and  
amount of occupied memory.  
If set to ON, an Accessories order  
form is printed, when you press  
Start during CHANGE TONER or  
CHANGE DRUM SOON.  
7.ORDER FORM  
C H A P T E R N I N E  
74  
To Print a Report  
Press Menu, 1, 6.  
1
2
Enter the number (see list above) of the report you want to print. For  
example, press 4 to print the TEL.INDEX. For printing a journal  
press 2, then press  
Set.  
or  
to choose PRINT JOURNAL and press  
Press Start.  
3
4
Press Stop to exit.  
TransmissionVerification (Xmit) Report  
You can use the Xmit Report as confirmation that you sent a fax. This  
report lists the name or fax number of the receiving party, the time and  
date of transmission, and if the transmission was successful.  
When the feature is OFF, the report is printed automatically only if  
there’s an error during transmission. If the report indicates ERROR, send  
the document again. If the report indicates you should check the  
readability of certain pages, resend those pages.  
If you typically send multiple faxes to the same destinations, you may  
need a reminder to identify each fax transmission. You can select  
OFF+IMAGE or ON+IMAGE to print a portion of the first page of the  
fax message on the report.  
When the feature is ON, the report is printed with every fax you send.  
Press Menu, 1, 6, 1.  
1
2
Press  
or  
to select OFF, OFF+IMAGE, ON and  
ON+IMAGE.  
Press Set.  
3
4
Press Stop to exit.  
When the MFC is idle, you can print the Transmission Verification  
Report by pressing Verify when you wish to confirm the last  
transmission was successful or not.  
P R I N T I N G R E P O R T S  
75  
Journal Period  
You can set the MFC to print activity reports at specific intervals (1, 3, 6,  
12, 24 hours, 2, 4 or 7 days). If you set the interval to OFF, you can print  
the report by following the steps in the previous section.  
Press Menu, 1, 6, 2.  
1
2
Press  
or  
to display  
JOURNAL PERIOD  
Press Set.  
3
4
Press  
or  
to choose your setting. If you choose 7 days, the  
screen prompts you to choose a day at which to begin the 7-day  
countdown.  
When the screen displays the setting you want, press Set.  
5
6
Enter the time to begin printing, in 24-hour format. (For example,  
enter 19:45 for 7:45 PM).  
Press Set.  
7
8
Press Stop to exit.  
Order Form  
If your machine is set to ON, you can print an accessories order form to  
your Brother dealer for service when you need to replace the drum or  
toner. During the screen displays CHANGE TONER or CHANGE  
DRUM SOON, when you press Start, your machine prints an  
accessories order from.  
Press Menu, 1, 6, 7.  
1
2
3
4
Use  
Press Set.  
Press Stop to exit.  
or  
to select ON or OFF.  
C H A P T E R N I N E  
76  
77  
C H A P T E R T E N  
Making Copies  
10  
UsingYour Machine as a Copier  
You can use your machine as a copy machine, making up to 99 copies at  
a time.  
Basic Copy Operations  
Copying One Page  
Insert the document in the feeder, or on the glass platten.  
1
Press Copy, then wait five seconds —OR— Press Copy again.  
2
Do NOT pull on the paper while copying is in progress.  
COPYING  
ONLINE  
P.01  
To stop, press Stop to release the original document.  
3
C H A P T E R T E N  
78  
Stacking Multiple Copies (Using the ADF)  
See  
“If You Get a  
Memory Full  
Message”  
in this  
Unless you select SORT, multiple copies will be stacked (all copies of  
page 1, then all copies of page 2, etc.).  
Insert the document face up in the feeder.  
1
2
3
4
To stack the copies, press Copy.  
chapter  
Using the dial pad, enter the number of copies you want (up to 99).  
Wait five seconds—OR—Press Copy again.  
Sorting Multiple Copies (Using the ADF)  
Insert the document face up in the feeder.  
1
2
3
4
Press Option, then press  
Press Copy.  
or  
to select SORT, and press Set.  
As needed, use the Copy keys to change the Contrast,  
Document Type, and Enlarge/Reduce settings.  
Using the dial pad, enter the number of copies you want (up to 99).  
5
6
Wait five seconds—OR—Press Copy again.  
Single or Multiple Copies  
(Using the Glass Platten)  
For details about using the Copy keys in Step 5, please see Copy Options  
(Temporary Settings). If you want to sort multiple copies, use the ADF.  
(See Sorting Multiple Copies (Using the ADF))  
Lift the Document Cover.  
1
Documents are  
Face Down  
M A K I N G C O P I E S  
79  
Using the document guide on the left, center the document face down  
on the glass platten.  
2
Press Copy.  
3
4
As needed, use the Copy keys to change the Contrast,  
Document Type, and Enlarge/Reduce settings.  
Using the dial pad, enter the number of copies you want (up to 99).  
5
6
Wait five seconds—OR—Press Copy again.  
IfYou Get a Memory Full Message  
If the memory becomes full while you are scanning a document to be  
copied the screen displays  
MEMORY FULL P.01  
COPY TO COPY  
STOP TO ABORT  
If you were scanning the first page to be copied, press Stop to cancel the  
operation and restart to make a single copy. If you were scanning a  
subsequent page, you’ll have the option to press Copy to copy the pages  
scanned so far ––OR— press Stop to cancel.  
You’ll need to clear some fax message to make some additional memory  
available before you can continue.  
To gain extra memory, you can turn off Fax Storage (see chapter 8)—  
OR—Print fax message in memory (see chapter 6).  
C H A P T E R T E N  
80  
Copy Options Temporary Settings  
You can choose the copy quality by using the Copy keys: Contrast,  
Document Type, Enlarge/Reduce, and Option. These settings are  
temporary, and the MFC returns to its default settings when you finish  
copying. You can try different combinations of settings for best results.  
Using the Contrast Key  
You can choose the brightness setting before making a copy.  
Insert the document in the feeder, or on the glass platten.  
1
Press Contrast.  
2
Press  
to make a lighter copy.  
3
OR—  
Press  
to make a darker copy.  
Press Set when the screen displays your setting.  
4
Using the DocumentType Key  
You can select the Copy resolution for your type of the original  
document (TEXT, AUTO or PHOTO). Select the right kind of image  
you’re copying.  
Place the document in the feeder or on the glass platten.  
1
Press Document Type. The screen will display the default setting.  
2
DOC TYPE:AUTO  
SELECT { } & SET  
TEXT (text only)  
AUTO (line art, graphs, or any combination including photograph)  
PHOTO (photograph only)  
Press  
press Set.  
or  
to select the right kind of image you’re copying, and  
3
Press Copy.  
4
5
6
Using dial key pad, enter the number of copies.  
Wait five seconds or press Copy again.  
M A K I N G C O P I E S  
81  
Making Enlarged or Reduced Copies  
Insert the document in the feeder, or on the glass platten.  
1
2
Press Enlarge/Reduce. The screen displays  
ELG/RDC:100%  
SELECT { } & SET  
Press  
or  
to choose an enlargement or reduction ratio.  
3
You can reduce to AUTO, 93%, 87%, 75%, 50%, or 25% of the  
original size  
OR—  
You can enlarge to 120%, 125%, 141%, 150%, 200%, or 400%  
OR—  
You can select MANUAL and press Set, then use the dial pad to  
enter an enlargement or reduction ratio between 25% and 400%. For  
example, press 5, 3 to enter 53%.  
Press Copy.  
4
5
6
Using the dial pad, enter the number of copies.  
Wait for five seconds —OR— Press Copy again.  
AUTO sets the machine to caluculate automatically the reduction ratio  
that fits the size of your paper.  
Special Copy Options  
You can sort multiple pages, copy either two or four pages onto one  
page, and create a poster size copy of a photograph.  
4in1  
C H A P T E R T E N  
82  
2in1  
Poster  
You can create a poster size copy of a photograph.  
AUTO reduction ratio cannot be used if you are copying onto paper that  
is not the same size as the original. For the 2in1 and 4in1 copy options,  
you must use a pre-set ratio. Poster must stay at 100%.  
Insert the documents in the feeder or on the glass platten.  
1
2
Press Option.  
OPTIONS:SORT  
SELECT { } & SET  
Press  
press Set.  
or  
to select SORT, 2 IN 1, 4 IN 1 or POSTER and  
3
Press Copy.  
4
5
6
Using the dial pad, enter the number of copies.  
Wait five seconds—OR—Press Copy again.  
83  
C H A P T E R E L E V E N  
Setting Up the  
Machine and  
Computer to  
11  
Work Together  
Using Brother MFC withYour PC  
The MFC-9870 is a 5 in 1 multi-function center. Installing the  
Multi-Function Link® Unimessage Pro and other Brother software from  
the included CD-ROM enables you to use your MFC as a printer and a  
scanner and to send and receive fax with Windows® applications.  
C H A P T E R E L E V E N  
84  
BeforeYou Install Multi-Function  
Link® Unimessage Pro  
If you have a USB cable (For Windows® 98 users only), see “Using a  
USB Cable to Connect Brother MFC to a PC” in this chapter.  
If you dont have a USB cable, see “Connecting Brother MFC to PC  
Using Parallel Cable” in this chapter.  
Computer Requirements  
Recommended system requirements for the communication software  
suite provided are:  
Windows® 95, 98, NT® Workstation Version 4.0  
IBM PC Pentium 120 (200 recommended) or higher  
16 MB Ram [32 MB Highly Recommeded]  
50 MB of Hard Disk Space  
CD Rom Drive  
NOTE: Use only a shielded IEEE 1284 compliant Interface cable that is,  
less than 6 feet long (1.8 meters), or a USB cable.  
Separate software for Win 3.1/3.11 can be ordered Brother if required.  
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
85  
Using a USB Cable to Connect  
Brother MFC to a PC  
(UsingWindows® 98 Only)  
Please find your Windows® 98 CD-ROM before you begin.  
A USB cable is not included with your Brother machine. Before you can  
set up the USB interface, you must purchase a standard USB cable. Or, if  
you prefer to set up the parallel cable, please see “Connecting Brother  
MFC to PC Using Parallel Cable”.  
After you have set up the MFC and checked that it is working  
properly, make sure your MFC is turned on and your PC is turned  
off.  
1
Connect the USB cable to both the MFC and the PC.  
2
Turn on your PC.  
3
C H A P T E R E L E V E N  
86  
When the Add New Hardware Wizard screen appears, click Next.  
4
Select [Recommended] and click Next.  
5
Installing Brother Software Using a USB  
Cable  
Insert the MFL Unimessage Pro CD-ROM into your CD-ROM  
drive.  
1
Select Specify a location and remove the other check marks, then  
click Browse to locate the file.  
2
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
87  
Double-click on the CD icon and click on the Win98usb folder, then  
click OK.  
3
Select Specify a location and click Next.  
4
Select [Recommended] and click Next.  
5
C H A P T E R E L E V E N  
88  
Confirm the choice is Brother MFC USB Composite Device and  
click Next.  
6
When the Insert Disk Wizard appears, remove the MFL CD-ROM  
and insert your Windows 98 CD-ROM (to get the Windows®  
standard driver) and click OK.  
7
8
After the file is copied, the Add New Hardware Wizard reappears.  
Remove the Windows 98 CD-ROM and reinsert the MFL CD-ROM  
and click Finish.  
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
89  
After the MFC USB Composite Device is installed and the Add  
New Hardware Wizard reappears, click Next.  
9
Select [Recommended] and click Next.  
10  
Select Specify a location and click Next.  
11  
C H A P T E R E L E V E N  
90  
Confirm the choice is Brother MFC USB Port(FaxModem) and  
click Next.  
12  
When the Add New Hardware Wizard displays the message that  
installation of the FaxModem and its USB driver is completed, click  
Finish.  
13  
Repeat Steps 9-13 two more times (for the Scanner Driver, then  
Printer Driver).  
After the USB Composite Device, FaxModem, Scanner and Printer  
Driver have been installed, select BRUSB: USB Printer Port as the  
printer port and click Next.  
14  
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
91  
Type Brother MFL Pro Printer II as the name of Printer name and  
click Finish.  
15  
Select your language and click OK.  
16  
When the Add New Hardware Wizard displays the message that the  
software (drivers for FaxModem, Scanner and Printer) have been  
17  
installed, click Finish.  
C H A P T E R E L E V E N  
92  
Click OK. Windows will restart automatically.  
18  
Reboot your PC. The MFL Unimessage Pro CD-ROM should auto  
run and you will be presented with the screen bellow: —  
19  
Please follow the on screen prompts to install the Multi-Function Link®  
Unimessage Pro software which is described in the software’s Quick  
Start Guide [supplied with the MFL Unimessage Pro CD-ROM].  
If you have installed both the USB Drivers [as described in the chapter]  
and the Resource Manager [which uses the parallel port], you may be  
prompted with the message below. Click NO to use the software via the  
USB port:—  
After you install the Multi-Function Link® Unimessage Pro Software and  
restart your PC, the MFC Remote Setup dialog box will be displayed on  
your PC screen. MFC Remote Setup allows you to quickly set up your  
MFC by taking advantage of the ease and speed of programming on your  
PC. When you access this application, the settings on the MFC will be  
displayed on your PC so you can change them as needed and then  
download them to the MFC.  
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
93  
Software for your MFC-9870  
Software/Drivers  
The following software is provided to optimize the use of your  
MFC-9870. The software can run under Windows® 95, 98 and Windows  
NT® Workstation Version 4.0.  
Printer Driver*- The printer driver creates the print data from the  
applications, controls transmission and makes  
settings for printing. It is necessary to install the  
MFC-9870 printer driver into your PC for printing.  
Scanner Driver*-The MFC-9870 scanner driver is TWAIN  
compliant. You can use the scanner directly from  
TWAIN compliant applications. In the scanner  
driver you can change settings for scanning.  
Maintenance Utility for DOS-  
This is utility software running under MS-DOS. If  
you are not using Windows, you can use the  
machine’s HP/Laserjet IIP emulation to print. Some  
settings which are unique to the machine and  
maintenance operations can be made with this  
utility.  
MFL Unimessage Pro Software-  
This software allows you to send and receive faxes  
with your PC, please refer to the MFL Unimessage  
Pro Manual for further information. The Brother  
Resource Manager must be installed to use this  
software.  
* These drivers are supplied within the Brother Resource Manager.  
C H A P T E R E L E V E N  
94  
Connecting Brother MFC to a PC  
Using a Parallel Cable  
Make sure you have an IEEE 1284 compliant, bi-directional parallel  
interface cable.  
1
Disconnect the telephone line cord, then unplug the machine power  
cord from the electrical outlet before connecting the parallel interface  
cable.  
2
Make sure your computer is off and unplugged from electrical power  
before you connect the interface cable.  
3
4
5
Connect the interface cable to the parallel interface port on the back  
of the machine, and secure with the wire clips.  
Connect the interface cable to the printer port of your computer, and  
secure with the two screws. (To locate your computer’s printer port,  
see your computer’s user guide.)  
Ensure the machine is switched on before you plug the PC into the  
electric socket, then switch on the PC.  
6
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
95  
If you are using Windows® 95, after you connect Brother MFC to a  
Computer. you may see “New Hardware Found Brother MFC-9870”  
during startup.  
You can select “Do not install a driver (Windows® will not prompt you  
again).” and click OK, so Windows® will not display this dialog box  
again  
OR—  
If you see “Update Device Driver Wizard”, Click Next to bypass the  
Windows® Plug and Play Printer Driver screens, followed by Finish.  
If you are using Windows® 98, you may see the “Add New Hardware  
Wizard” during startup, follow the instructions from the installer, then  
click Next. Click Finish when it appears on the screen.  
Installing the Software/Drivers under  
Windows®  
All the software and drivers are supplied on a single CD. An Auto-Install  
program will guide you through most of the installation process.  
Make sure that your machine is connected to your computer and that  
the machine is switched on.  
1
Turn your computer on and start Windows®.  
Insert the CD-ROM into your CD-ROM Drive. Windows®  
95/98/NT4.0 will be detected automatically, and if possible the  
Auto-Installer will run automatically. If the Auto-Installer does not  
run after a few seconds, you can run it by:-  
2
3
A) Click the START button and then select RUN from the  
Start Menu.  
B) Type X:\SETUP.EXE” [where X is your CD-ROM Drive] in  
the command line box.  
C) Click on OK.  
YOU CAN EXIT FROM THE AUTO-INSTALLER AT ANY TIME BY  
CLICKING ON THE ICON IN THE BOTTOM RIGHT HAND  
CORNER OF YOUR SCREEN.  
From the Auto-Installer Select your preferred language by double  
clicking on it with your mouse.  
4
The MFC-9870 is a parallel laser device so select this option, again  
by double clicking.  
5
Select STEP 1 and install the Brother Resource Manager. You can  
either install the software now or make floppies*. Follow the  
onscreen prompts and re-boot your PC when instructed to do so.  
6
C H A P T E R E L E V E N  
96  
If you wish to install MFL Unimessage Pro, repeat Steps 3 to 5, then  
select STEP 2 to install MFL Unimessage Pro. Again following the  
onscreen prompts and re-booting your PC when instructed to do so.  
When installation is complete remove the CD-ROM from the drive.  
7
* You can make floppy disks to install the software on another PC  
without a CD-ROM Drive. When making the floppy disks, label the  
first one disk 1, the second disk 2 and so on until the program  
completes. To install from floppy insert disk 1 in your floppy disk  
drive and type A:\SETUP.EXE” where A is your floppy disk drive [see  
step 3 for more details].  
Installing the Maintenance Utility on  
MS-DOS®  
How to Use the MFC withYour DOS  
Application Software  
Before working with your application software that runs on DOS, check  
that the machine’s name appears in the printer selection of your  
application software. If the machine is not listed, you must select the  
printer that corresponds to HP LaserJet IIP’s emulations.  
The following table shows combinations of printer drivers and emulation  
mode. To get the most out of this machine, you should install an HP  
printer driver in your application software.  
Printer driver supported in  
your application software  
HP LaserJet IIP™  
Emulation mode to be selected with  
the remote printer console program  
HP LaserJet IIP emulation mode  
Auto emulation selection  
HP LaserJet II™  
Be sure to choose the proper printer driver in your application  
software.  
Be sure the printing resolution is set to 300 dpi in your DOS  
application software.  
S E T T I N G U P T H E M A C H I N E A N D C O M P U T E R T O W O R K T O G E T H E R  
97  
What Does the Remote Printer Console Do?  
The Remote Printer Console (RPC) is a utility program that can run in  
the DOS environment and comprises the following two programs:  
Remote Printer Console Main Program  
This program allows you to change various printer settings such as  
emulation, print quality, fonts, page setup etc., from your computer  
screen. Since most DOS applications have a Printer Settings menu that  
overrides the settings made by the RPC, you may not have to use this  
utility program. This utility program is useful for application software  
that does not control the printer’s settings and features.  
Printer Status Monitor Program  
This utility program can monitor your printer’s status using bi-directional  
parallel communications. This utility program stays resident in your  
computer memory (Terminate-and-Stay Resident program) and runs in  
the background.  
Installing the Remote Printer Console  
Before you install the program, make sure you have the following  
hardware and software to install the program:  
DOS  
Version 3.3 or later  
Monitor  
Option  
EGA/VGA or compatible  
Mouse; the mouse driver must be installed.  
(You can also operate the program with the keyboard.)  
Follow these steps to install the remote printer console program:  
Make sure your machine is connected to your computer and it is set  
to Online.  
1
Start your computer and go to the DOS prompt. If you are in  
2
Windows®, exit and return to the DOS prompt.  
Insert the Brother CD-ROM into your CD-ROM drive (substitute  
your appropriate drive letter for “X”).  
3
At the DOS prompt (C:\>) type X: (X is the letter of your CD-ROM  
drive) and press Enter.  
4
C:\>X:  
Type CD DOS and press Enter.  
5
X:\>CD DOS  
C H A P T E R E L E V E N  
98  
Type RPCSETUP and press Enter.  
6
7
X:\DOS>RPCSETUP  
Follow the instructions from the installer.  
Running the Remote Printer Console Main  
Program  
Type C:\RPCX>RPCX and press the Enter key to start the Remote  
Printer Console main program.  
The Main Screen will appear on your computer screen.  
Do not use this program from a DOS window running under  
Windows.  
99  
C H A P T E R T W E L V E  
Using the  
Machine  
12  
as a Printer  
Special Printing Features  
Windows® Printing  
The dedicated printer driver and TrueType™ - compatible fonts for  
Microsoft® Windows® 95, 98 and Windows NT® Workstation Version 4.0  
are available on the CD-ROM supplied with your machine. You can  
easily install them into your Windows® system using our installer  
program. The driver supports our unique compression mode to enhance  
printing speed in Windows® applications, and allows you to set various  
printer settings including economy printing mode and custom paper size.  
Alternate Printer Emulation Support  
This printer supports HP LaserJet IIP printer emulation mode. When you  
use DOS application software, you can use the emulation mode of HP  
LaserJet IIP to operate the printer. Use the Remote Printer Console  
program to set the printer emulation.  
Remote Printer Console Program for DOS  
The CD-ROM supplied with your machine provides you with Remote  
Printer Console (RPC), a utility program. When you operate your  
computer in the Disk Operating System (DOS) environment, this  
program lets you easily change the printer’s default settings (such as  
fonts, page setup, emulations, etc.).  
The RPC program also provides a status monitor program, a Terminate-  
and-Stay Resident (TSR) program. It monitors the printer status while  
running in the background, and reports the current status or errors on  
your computer screen.  
C H A P T E R T W E L V E  
100  
Bi-directional Parallel Interface  
The bi-directional interface lets the machine communicate with the  
computer, sending information about memory and printer setup  
conditions. The Remote Printer Console and Windows® 95, 98 or  
Windows NT® Workstation 4.0 drivers support the bi-directional mode  
and can report the printer status to the computer.  
Printing FromYour PC  
Paper Cassette  
The machine’s paper cassette can feed plain paper and transparencies.  
When the machine receives data from your computer, it begins the print  
process by loading paper from the paper cassette. Insert the sheet of  
paper with the side you wish to print on face down in the paper cassette.  
Select the print command from your PC.  
Your PC sends a print command and data to the machine. The screen  
displays the date and time, and RECEIVING DATA. If there are more  
pages, the machine begins to print the next page automatically. When the  
machine finishes printing all data, it returns to online status.  
You may select the proper paper source, paper size, and orientation in  
your application software.  
See  
“Acceptable  
Paper” in this  
chapter  
If your application software does not support your custom paper size,  
select the next larger paper size. Then adjust the print area by changing  
the right and left margins in your application software.  
When you use labels, envelopes, organizer paper, card stock or thicker  
paper, be sure to use the manual feed slot.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
101  
Two-Sided Printing (Manual Duplexing)  
The supplied printer driver for Windows® 95, 98 and for Windows NT®  
Workstation Version 4.0 enables manual duplex printing. (For more  
information, see the Help screen for the printer driver.)  
If you are using Parallel Cable, please select LPT1 on the printer driver.  
The machine prints all the even-numbered pages on one side of the paper  
first. Then, the Windows® driver instructs you (with a pop-up message)  
to reinsert the paper. Before reinserting the paper, straighten it well, or  
you may get a paper jam. Very thin or very thick paper is not  
recommended.  
Manual Feed Slot  
Your machine has a manual feed slot above the paper cassette. You can  
load envelopes and special print media one at a time into this slot. You  
do not have to remove paper from the paper cassette. (For information  
about acceptable paper see, “Printting on Envelops Thicker Paper and  
Card Stock” in this chapter.) Insert the sheet of paper with the side you  
wish to print on face up in the manual feed slot.  
See  
“Printing on  
Envelops,  
Thicker  
Paper and  
Card Stock”  
in this  
Use the manual feed slot to print or copy on labels, envelopes, card stock  
or thicker paper.  
chapter  
If you use labels and envelopes, they must be of a type suitable for use  
with a laser printer. If you use incorrect types it is possible to damage or  
contaminate the drum surface and cause printing problems.  
C H A P T E R T W E L V E  
102  
Loading One Sheet of Paper  
Insert the sheet of paper with the side you wish to print on face up in the  
manual feed slot. You do not have to choose manual feed in the Setup  
dialog box of your printer driver.  
Adjust the paper guide of the manual feed slot to the width of the  
paper you’re using.  
1
Insert a single sheet of paper into the manual feed slot until the front  
edge touches the paper feed rollers. Let go of the paper as the  
machine pull it into position.  
2
Manual  
Feed  
Slot  
Loading more than One Sheet of Paper  
Open the Setup dialog box of the Windows® printer driver and select  
Manual Feed in the Paper Source section. Follow Steps 1 and 2  
above to load the first page. The machine starts printing  
automatically.  
1
After the first page is printed, the screen displays:  
2
MANUAL FEED  
PRESS FF/CONT  
Insert the next sheet of paper to resume printing.  
Repeat Steps 1 and 2 until you have finished printing.  
3
When you use the manual feed slot, it is best to first press Print  
Priority. This allows you to print PC data without interruption from  
incoming faxes. Incoming faxes will be stored in the machine’s  
memory. To continue printing PC data, press FF/Cont after each  
page has printed.  
To stop or clear the manual feed, turn the machine offline by  
pressing the On/Off Line key then, press Shift and Test/Reset —  
OR— you can stop it with a PC command.  
If you do not select manual paper feed, and insert a page in the  
manual feed slot, the machine will load the first page from the  
manual feed slot and subsequent pages from the paper cassette.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
103  
Printing on Envelops,Thicker Paper and Card Stock  
When the rear cover is lifted up, the machine has a straight paper path  
from the manual feed slot to the rear of the printer. Use this paper feed  
and output method when you want to print on thicker paper or card  
stock.  
Lift up the rear cover at the rear of the machine.  
1
Adjust the manual feed paper guides to the width of the paper you’re  
using.  
2
3
Insert a single sheet of paper into the manual feed slot until the front  
edge touches the paper feed rollers. Let go of the paper as the  
machine pulls it into position.  
Select manual feed mode in the printer driver.  
Send the print data as usual.  
4
5
6
After the machine ejects the printed page, return to Step 3 to insert  
the next sheet of paper. The machine will wait until you insert the  
next sheet of paper. Repeat for each page to be printed.  
When you have finished printing, close the rear cover of the  
machine.  
7
To prevent the possibility of transparencies smudging as they stack in the  
output bin, remove each transparency after it exits.  
C H A P T E R T W E L V E  
104  
Face Down Output Bin  
The machine ejects paper with printed surfaces face down into the output  
bin in the front of the machine. Pull out the output bin extension to  
support the printed pages.  
To prevent the possibility of transparencies smudging as they stack in the  
output bin, remove each transparency after it exits.  
Simultaneous Printing/Faxing  
Your machine can print data from your computer while sending or  
receiving a fax, or while scanning information into the computer.  
However, when the machine is copying or receiving a fax on paper, it  
pauses the PC printing operation, and resumes when copying or fax  
receiving is complete. Fax sending and receiving continues during PC  
printing/copying.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
105  
Printer Operation Keys  
On/Off Line Key  
This key toggles the machine’s On Line and Off Line print status, which  
appears on the display. If you press this key while printing, the machine  
stops printing and goes offline. Press On/Off Line again to resume  
printing.  
FF/Cont Key  
This key sets the machine for Form Feed, Continue (Cont) Key.  
When the screen displays REMAINED DATA, press On/Off Line, then  
press FF/Cont. The machine prints any data remaining in the printer  
memory.  
If an error occurs, such as a memory full condition, press FF/Cont to  
clear the error and continue operation.  
If you press FF/Cont while the screen display MANUAL FEED the  
machine starts feeding paper from the paper cassette.  
Print Priority Key  
When you press Print Priority, the machine enters printer mode, and  
will not print faxes on paper. Instead, faxes are stored in memory until  
you press Print Priority again.  
Test/Reset Key  
You can use this key to print a test sample page. Press On/Off Line,  
then press Test/Reset (the printer cannot print a test sample page if it is  
online). The machine prints a test sample page.  
You can also use this key to clear data from the memory and to reset the  
printer to default settings. Press On/Off Line and then press Test/Reset  
and Shift at the same time; all data is cleared from the printer memory.  
C H A P T E R T W E L V E  
106  
Printer Menu Functions  
Printing the Internal Font List  
You can print a list of the machine’s internal (or resident) fonts to see  
how each font looks before you select it.  
Press Menu.  
1
2
3
4
Press 2, 1, 1.  
Press Start. The machine prints the list.  
Press Stop to exit.  
Printing the Print Configuration List  
You can print a list of current settings for the printer.  
Press Menu.  
1
2
3
4
Press 2, 1, 2.  
Press Start. The machine prints the settings.  
Press Stop to exit.  
Restoring Factory Default Settings  
You can return the machine to original factory settings. Permanent fonts  
are restored, but macros are cleared. You can change user settings using  
the Remote Printer Console program.  
Press Menu 2, 2, 1. The screen displays  
1
1.RESET 2.QUIT  
Please choose 1 to restore the factory setting. —OR— Press 2 to exit  
without making a change.  
2
3
Press Stop to exit.  
Printing PC Data in Hexadecimal  
You can print data as hexadecimal values, so that you can check data  
errors and problems. If you select HEX DUMP MODE, all PC data is  
printed hexadecimal. Reset by pressing On/Off Line then Shift and  
Test/Reset at the same time.  
U S I N G T H E M A C H I N E A S  
A
P R I N T E R  
107  
Press Menu 2, 2, 2. The screen displays  
1
1.SET 2.QUIT  
Press 1 to set PC to print in hexadecimal mode. —OR— Press 2 to  
exit.  
2
3
Press Stop to exit.  
Acceptable Paper  
To achieve high quality printing from your machine, it’s very important  
to select the right kind of paper.  
Paper Type  
Paper Size  
Cut sheet  
A4, Letter, B5, A5, A6, Executive, Custom size  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
Envelopes  
Post Card  
Organizer  
DL, C5, COM-10, Monarch  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
Day-Timer® J, K, L  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
Labels and  
Transparencies  
70-216 x 116-356 mm (2.75-8.5 x 4.57-14 inches)  
Paper Capacity in Paper Cassette  
Up to 27 mm (1.06 inches) in height (up to the mark) Approx. 250 sheets of 75 g/m2 (20 lb),  
or 10 transparencies  
Cut Sheet  
Basis Weight  
Caliper  
17 to 28 lb. (64 to 105 g/m2)  
0.08 to 0.13 mm (0.003 to 0.005 in.)  
4% to 6% by weight  
Moisture Content  
Smoothness  
100 to 250 (Sheffield)  
Manual Feed Slot  
Cut Sheet  
Envelope  
Basis Weight  
Caliper  
17 to 42 lb.  
20 to 24 lb.  
(64 to 158 g/m2)  
(75 to 90 g/m2)  
0.08 to 0.2 mm  
(0.003 to 0.008 in.)  
0.084 to 0.14 mm  
(0.003 to 0.005 in.)  
Moisture Content  
Smoothness  
4% to 6% by weight  
100 to 250 (Sheffield)  
4% to 6% by weight  
100 to 250 (Sheffield)  
Recommended paper types:  
Cut sheet:  
Label:  
Transparency:  
Output Tray:  
Xerox 4200  
Avery laser label or equivalent  
3M CG3300 for laser printers or equivalent  
Approx. 150 sheets of 75 g/m2 (20 lb) A4/Letter paper  
C H A P T E R T W E L V E  
108  
109  
C H A P T E R T H I R T E E N  
Optional  
Accessories  
13  
Memory Board  
The memory board is installed on the main controller board inside the  
machine. When you add the optional memory board, it increases the  
performance modes for both fax and printer operations. A special Brother  
memory board is available from your Brother dealer. Be careful to  
purchase the appropriate memory board for your needs.  
Optional Memory for the Printer & Fax  
Operations  
For the Printer and Fax Sending  
The MFC has 4 MB of memory for the printer and fax sending operation.  
Additional memory is useful and may be necessary if you want to  
download many different fonts or want to print a very complex  
document. 8 MB (ME8000) or 16 MB (ME16000) of Optional Memory  
is available.  
For the Fax Receiving  
The MFC has 2 MB of memory for the fax receiving operation.  
Additional memory is available and will expand the memory available  
for receiving faxes. 2 MB (ME2050) or 4 MB (ME4050) of Optional  
Memory is available.  
C H A P T E R T H I R T E E N  
110  
Standard  
Optional Memory  
Total  
For the Fax  
Receiving  
2 MB  
(up to 150 pages)  
2 MB  
or  
4 MB  
or  
4 MB  
6 MB  
For the Printer  
and Fax Sending  
3 MB  
(up to 250 pages)  
8 MB  
or  
11 MB  
or  
16 MB  
19 MB  
Using ITU-T #1 Chart with JBIG coding and Standard Resolution.  
Optional PaperTray  
You can purchase the Paper Tray accessory (LT400) to use as a third  
paper source. The paper tray holds up to 250 sheets of 20 lb (75 m/g2)  
paper.  
Network (LAN) Board  
When you add the Network (LAN) Board (NC-8000), you can connect  
your machine into the network and use Internet FAX, FAX Gateway,  
Network Scanner and Network Printer and Network Management  
functions.  
111  
C H A P T E R F O U R T E E N  
Important  
Information  
14  
Important Safety Instructions  
Read all of these instructions.  
1
Save them for later reference.  
2
Follow all warnings and instructions marked on the product.  
3
Unplug this product from the telephone and AC sockets (in this  
order) before cleaning. Do not use liquid or aerosol cleaners. Use a  
damp cloth for cleaning.  
4
Do not place this product on an unstable surface.  
5
Slots and openings in the case and the back or bottom are provided  
6
for ventilation; to ensure reliable operation of the product and to  
protect it from overheating, these openings must not be blocked or  
covered. The openings should never be blocked by placing the  
product on a bed, sofa, rug, or other similar soft surface. This  
product should never be placed near or over a radiator or heater. This  
product should not be placed in a built-in installation unless proper  
ventilation is provided.  
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, consult with your dealer or local power company.  
7
This product is equipped with a 3-wire earthed plug. This plug will  
8
fit into only an earthed socket. This is a safety feature. If you are  
unable to insert the plug into the outlet, contact your electrician to  
replace your obsolete socket. Do not defeat the purpose of an earthed  
plug.  
Do not allow anything to rest on the power cord. Do not locate this  
product where people can walk on the cord.  
9
Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received faxes.  
10  
Do not touch a document during printing.  
11  
C H A P T E R F O U R T E E N  
112  
Never push objects of any kind into this product through cabinet  
12  
slots, since they may touch dangerous voltage points or short out  
parts resulting in a risk of fire or electric shock. Never spill liquid of  
any kind on the product.  
Do not attempt to service this product yourself, because opening or  
removing covers may expose you to dangerous voltage points and/or  
other risks. Refer all servicing to service personnel.  
13  
14  
This product has no mains ON/OFF switch. It is therefore highly  
important that access to the mains plug and the mains socket to  
which the plug is connected, is never obstructed, in case for some  
reason the mains power to the machine must be quickly  
disconnected.  
Unplug this product from the mains power and telephone line  
sockets, and refer servicing to qualified service personnel under the  
following conditions:  
15  
A When the power cord is damaged or frayed.  
B If liquid has been spilled into the product.  
C If the product has been exposed to rain or water.  
D If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment of  
other controls may result in damage and will often require  
extensive work by a qualified technician to restore the product to  
normal operation.  
E If the product has been dropped or the cabinet has been damaged.  
F If the product exhibits a distinct change in performance,  
indicating a need for service.  
I M P O R T A N T I N F O R M A T I O N  
113  
IEC 825 Specification  
This machine is a Class 1 laser product as defined in IEC 825  
specifications. The label shown below is attached in countries where  
required.  
CLASS 1 LASER PRODUCT  
APPAREIL À LASER DE CLASSE 1  
LASER KLASSE 1 PRODUKT  
This machine has a Class 3B Laser Diode which emits invisible laser  
radiation in the Scanner Unit. The Scanner Unit should not be opened  
under any circumstances.  
Caution  
Use of controls, adjustments or performance of procedures other than  
those specified in this manual may result in hazardous radiation  
exposure.  
The following caution label is attached near the scanner unit.  
INVISIBLE LASER RADIATION WHEN OPEN AND INTERLOCK OEFEATED.  
AVOID DIRECT EXPOSURE TO BEAM. CLASS 3B LASER PRODUCT.  
CAUTION  
USYNLIG LASER STRÅLING NÅR KABINETLÅGET STÅR ÅBENT.  
UNGDÅ DIREKTE UDSÆTTELSE FOR STRÅLING. KLASSE 3B LASER.  
ADVARSEL  
VARNING  
VARO!  
OSYNLIG LASERSTRÅLNING HÄR DENNA DEL ÄR ÖPPNAD OCH SPÄRRAR  
ÄR URKOPPLADE. STRÅLEN ÄR FARLIG. KLASS 3B LASER APPARAT.  
AVATTAESSA JA SUOJALUKITUS OHITETTAESSA OLET ALTTIINA  
NÄKYMÄTTÖMÄLLE LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEEN. LUOKAN  
3B LASERLAITE.  
USYNLIG LASERSTRÅLING, UNNGÅ DIREKTE KONTAKT MED LASERENHETEN  
NÅR TOPPDEKSELET ER ÅPENT. KLASSE 3B LASERPRODUKT.  
ADVARSEL  
ATTENTION  
VORSICHT  
RADIATIONS LASER INVISIBLES OUAND OUVERT ET VERROUILLAGE ENLEVE.  
EVITER EXPOSITIONS DIRECTES AU FAISCEAU. PRODUIT LASER CLASSE 3B.  
UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG  
GEÖFFNET UND SICHERHEITSVERRIEGELUNG  
ÜBERBRÜCKT. NICHT DEM STRAHL AUSSETZEN.  
SICHERHEITSKLASSE 3B.  
RADIACIÓN LASER INVISIBLE CUANDO SE ABRE  
LA TAPA Y EL INTERRUPTOR INTERNO ESTÁ  
ATASCADO. EVITE LA EXPOSICIÓN DIRECTA  
DE LOS OJOS. PRODUCTO LASER CLASE 3B.  
ATENCIÓN  
C H A P T E R F O U R T E E N  
114  
Radio Interference (For 220-240V Model Only)  
This apparatus complies with EN55022/Class B and EN55024.  
ForYour Safety  
To ensure safe operation the three-pin plug supplied must be inserted  
only into a standard three-pin power point which is effectively grounded  
through the normal household wiring.  
Extension cords used with the equipment must be three-conductor and be  
correctly wired to provide connection to ground.  
The fact that the equipment operates satisfactorily does not imply that  
the power is grounded and that the installation is completely safe. For  
your safety, if in any doubt about the effective grounding of the power,  
consult a qualified electrician.  
IEC 825 Laser Class  
CLASS 1 LASER PRODUCT.  
Disconnect device  
The equipment must be installed near the socket outlet which must be  
easily accessible.  
IMPORTANT  
If the socket outlet is not compatible with the mains plug as fitted, then  
remove the plug from the mains cord and fit an appropriate three pin  
plug. If the replacement plug is intended to take a fuse then fit the same  
fuse as the original.  
If a moulded plug is severed from the power cord then it should be  
destroyed because a plug with cut wires is dangerous if plugged into a  
live socket outlet. Do not leave it where a child might find it.  
In the event of replacing the plug fuse, fit a fuse approved by ASTA to  
BS1362 with the same rating as the original fuse.  
Always replace the fuse cover. Never use a plug with the cover omitted.  
WARNING - THIS PRINTER MUST BE PROPERLY EARTHED.  
The wires in the supplied mains cord are the following colours:  
Green and yellow: Ground  
Blue:  
Neutral  
Live  
Brown:  
115  
C H A P T E R F I F T E E N  
Troubleshooting  
and Maintenance  
15  
Troubleshooting  
Error Messages  
As with any sophisticated office product, errors may sometimes occur. If  
this happens, your MFC often identifies the problem and displays an  
error message. The table below explains the most common error  
messages.  
ERROR MESSAGES  
ERROR MESSAGE  
CAUSE  
ACTION  
CHANGE DRUM SOON The drum unit is near the end of its life.  
If you have a print quality problem,  
replace the drum unit with a new one.  
The drum counter was not reset.  
1. Open the front cover and press Clear.  
2. Press 1 to reset.  
CHECK PAPER  
CHECK PAPER #1  
CHECK PAPER #2  
The machine is out of paper or paper is not  
properly loaded in the paper cassette.  
Refill the paper or remove the paper  
and load it again.  
CHECK CASSETTE MFC cassette is not installed properly.  
Install cassette properly.  
CHECK SCAN  
LOCK  
The scanner lock is locked.  
Release the scanner lock lever and press  
Stop. If you see MACHINE ERROR  
AF (or AE), stop operation and contact  
your Brother dealer for service.  
COMM. ERROR  
Poor phone line quality caused  
communication error.  
Try the call again. If problem continues,  
call Telephone Company to check your  
phone line.  
CONNECTION FAIL You tried to poll a fax machine that is not in  
Verify the other party’s polling setup.  
Polled Waiting mode.  
COOLING DOWN  
The temperature of the drum unit or toner  
cartridge is too hot. The machine will pause  
its current print job and go into cooling  
down mode. During the cooling down  
mode, you will hear the cooling fan running  
while the display on the machine shows  
COOLING DOWN.  
You must wait 20 minutes for it to cool.  
C H A P T E R F I F T E E N  
116  
ERROR MESSAGE  
COVER OPEN  
CAUSE  
ACTION  
The front cover was not completely closed.  
Open, then close, the front cover.  
DISCONNECTED  
The other party or other party’s fax machine  
terminated the call.  
Try to transmit, calling the other party  
to see what happened or receive again.  
DOCUMENT JAM  
Documents were not inserted or fed  
properly or document was too long.  
Do not pull paper out until you see  
“Document Jam” in this chapter.  
DOWNLOAD FULL The download buffer is full.  
MACHINE ERROR XX MFC has a mechanical problem  
Press FF/Cont. Printing will resume  
(the downloading is canceled).  
Cut the power off. Then contact your  
Brother dealer for service.  
MEMORY FULL  
You can’t store data in the memory.  
See Memory Full Message in chap. 10.  
Verify the number and try again.  
NO RESPONSE/BUSY The number you dialled does not answer or  
is busy.  
NOT ASSIGNED  
You tried to access a One Touch or Speed Dial  
number that is not programmed.  
Set up the One Touch or Speed Dial  
number. See chap. 7.  
PLS CLEAN DRUM The primary corona wire of drum unit is  
Clean the primary corona wire of drum  
unit.  
dirty.  
PLS OPEN COVER A page, piece of paper or paper clip, etc.  
Open the front cover. If you see any  
jammed paper or other item, gently pull  
it out, then close the front cover. If the  
error message remains, open and close  
the front cover again. If the machine  
cannot reset itself and return to the date  
and time prompt, it will display  
may be jammed inside the machine.  
MACHINE ERROR XX. Please call  
your Brother dealer for service.  
PRINTER JAM  
TONER EMPTY  
The recording paper is jammed in the MFC.  
See Printer Jam in this chapter.  
Toner cartridge is not installed. Toner is  
used up and printing is not possible.  
Reinstall the toner cartridge. Replace  
the toner cartridge with a new one. (See  
“Replacing the Toner Cartridge” in this  
chapter).  
CHANGE TONER  
If the display shows CHANGE TONER  
and at the same time the Toner Empty LED  
on the control panel flashes on and off, you  
can still print. But the toner is depleted and  
the machine is telling you that the toner will  
soon run out.  
Order a new toner cartridge now.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
117  
Document Jams and Paper Jams  
Based upon where the original document or printed sheet is jammed,  
follow the appropriate set of instructions to remove it.  
Document Jam in theTop of the ADF Unit  
Remove any paper from the document feeder that is not jammed.  
1
ADF Cover  
Lift the ADF cover.  
2
3
4
5
Pull the jammed document out to the left.  
Close the ADF cover.  
Press Stop.  
Document Jam inside the ADF Unit  
Open the document cover.  
1
Remove any paper from the document feeder that is not jammed.  
2
ADF Unit  
C H A P T E R F I F T E E N  
118  
Lift the ADF unit.  
3
4
5
6
Pull the jammed document out to the right.  
Close the ADF unit.  
Press Stop.  
Printer Jam  
Before you can clear a paper jam error, you must find out where the  
paper is stuck.  
WARNING  
Do not force the jammed paper from the paper tray because you may  
damage the machine and cause toner to scatter.  
After you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the top cover of the machine, never  
touch the shaded parts shown in the following diagram.  
HOT!  
HOT!  
Front view  
Rear view  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
119  
Paper is Jammed in the Multi-purpose Paper Cassette  
Pull the paper cassette out of the machine.  
Remove any crinkled sheets.  
1
2
Adjust the guides to fit.  
3
4
5
Press down the paper to flatten it in the paper cassette.  
Reinstall the paper cassette.  
Paper is Jammed near the Drum Unit  
Open the front cover.  
1
2
Remove the drum unit but do not force it if it cannot be removed  
easily. Instead, pull the edge of the jammed paper from the paper  
cassette.  
Gently pull out the jammed paper.  
Reinstall the drum unit.  
3
4
5
Close the front cover.  
C H A P T E R F I F T E E N  
120  
Paper is Jammed in the Fuser Unit  
Open the rear cover.  
1
2
Pull out jammed paper. When you have to pull paper out the back of  
the machine, the fuser may get dirty with toner powder causing the  
next few printed page(s) to look messy. Print a few copies of the test  
page until the pages print clearly.  
Close the rear cover.  
3
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
121  
IfYou Are Having Difficulty withYour MFC  
If you think there is a problem with your MFC, make a copy first. If the  
copy looks good, the problem is probably not your MFC. Check the chart  
below and follow the troubleshooting tips.  
DIFFICULTY  
SUGGESTIONS  
Printing or Receiving Faxes  
Condensed Print and Horizontal  
Streaks / Top and Bottom of  
Sentences Are Cut Off  
If your copy looks good, you probably had a bad connection, with  
static or interference on the phone line.  
If a copy looks worse, then call your Brother dealer for service.  
Vertical streaks/black lines appear on Sometimes you may see vertical streaks/black lines on the faxes you  
the fax you receive  
receive. Either your machine’s primary corona wire for printing may  
be dirty, or the sending party’s fax scanner may be dirty. Clean your  
primary corona wire, or ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax  
machine. If the problem continues, call Brother dealer for service.  
Phone Line or Connections  
MFC Does Not Answer When Called Check for dial tone. If possible, call your MFC to hear it answer. If  
there is still no answer, check the telephone line cord connection.  
If there is no ringing when you call your MFC, call your Telephone  
Company to check the line.  
Sending Faxes  
Poor Transmitting Quality  
Try changing your resolution to FINE or S.FINE. Make a copy to  
verify your MFC’s scanner operation.  
Transmission Verification Report says There is probably temporary noise or static on the line. Try sending the  
“Result:NG”again.  
fax if the problem continues, call the Telephone Company to check your  
phone line.  
Vertical Black Lines When Sending  
Handling Incoming Calls  
If the copy you made shows the same problem, your scanner is dirty  
(see Cleaning the Scanner in this chapter).  
Transferring a Fax Call to the MFC  
Code (default setting is 51).  
If you answered at an extension phone, press your Remote Activation.  
When your MFC answers, hang up.  
Custom Features on a Single Line  
If you have Voice Mail, an answering machine, alarm system or any  
other on a single phone line with your MFC, it may create a problem  
sending or receiving fax data. For example: If you are sending or  
receiving a fax message while a custom feature signal comes through  
on the line, the signal can temporarily interrupt or disrupt the fax data.  
Brother’s ECM feature should help overcome this problem. This  
condition is related to the telephone system industry, and is common to  
all devices that send and receive information on a single, shared line  
with custom features. If avoiding a slight interruption is crucial to your  
business, a separate line with no custom features is recommended.  
C H A P T E R F I F T E E N  
122  
DIFFICULTY  
SUGGESTIONS  
Copy Quality Difficulties  
Vertical streaks appear in copies  
Sometimes you may see vertical streaks on your copies. Either the  
scanner or the primary corona wire for printing is dirty. Clean them both.  
General Printing Difficulties  
The machine does not print.  
Make sure the machine is plugged in. The toner cartridge and drum unit  
are installed properly. The interface cable is securely connected between  
the machine and computer. Check to see if LCD is showing an error  
message.  
The machine prints unexpectedly or  
it prints garbage.  
Unplug it. Make sure your application software is correctly set up to use  
the machine by checking the primary settings in your application  
software.  
The machine cannot print full pages  
of a document.  
The machine received a very complex print job and could not process  
part of the page. This may be solved in several ways. If you are using  
Windows® 95, 98 or Windows NT® Workstation Version 4.0 with the  
supplied printer driver, see the “Windows® Setup Printing Problems”  
section. Try to reduce the complexity of your document or reduce print  
resolution.  
The machine prints the first couple of Your computer is not recognizing the printer’s “input buffer full” signal.  
pages correctly, then some pages  
have text missing.  
Please make sure you connect the printer cable correctly.  
The machine cannot print full pages of Reduce the printer resolution. Reduce the complexity of your document  
a document. A MEMORY FULL  
error message occurs.  
and try again. Reduce the graphic quality or the number of font sizes  
within your application software. Expand the printer memory by  
installing one of the optional memory boards.  
My headers or footers appear when  
I view my document on the screen  
Most laser printers have a restriced area that will not accept print.  
Usually these are the first two lines and last two lines, leaves 62  
but do not show up when I print them. printable lines. Adjust the top and bottom margins in your document  
to allow for this.  
Scanning Difficulties  
TWAIN Errors appear while scanning. Make sure the Brother TWAIN Driver is selected as the primary source.  
In PaperPort®, click File/Select Source, highlight the Brother TWAIN  
Driver and click Select.  
Software Difficulties  
You see the “New Hardware Found”  
Click on the ‘Do not install a driver. (Windows® will not prompt you again)’  
message on your PC screen (although and click ‘OK’.  
you have already installed the drivers  
in Windows® 95).  
You see the “Update Device Driver  
Wizard” or “Add New Hardware  
Wizard” message on your PC screen  
(although you have already installed  
the drivers in Windows 95 or 98)  
Follow the instructions from the installer, then click Next. Click Finish  
when it appears on the screen.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
123  
DIFFICULTY  
SUGGESTIONS  
Software Difficulties  
“Unable to write to LPT1” or “LPT1  
already in use” Error Message  
appears.  
1.  
Make sure the MFC is on (plugged into the AC outlet) and that  
it is connected directly to the computer using the bundled  
IEEE-1284 bi-directional parallel cable. The cable must not go  
through another peripheral device (such as a Zip Drive,  
External CD-ROM Drive, or Switch box).  
“MFC is Busy” or  
“MFC Connect  
Failure” Error  
2.  
3.  
Make sure the MFC is not displaying an error message on the  
LCD Display.  
Message appears.  
Make sure no other device drivers, which also communicate  
through the parallel port, are running automatically when you  
boot up the computer (such as, drivers for Zip Drives, External  
CD-ROM Drive, etc.) Suggested areas to check: (Load=, Run=  
command lines in the win.ini file or the Statup Group)  
4.  
Check with you computer manufacturer to confirm that the  
computer’s parallel port settings in the BIOS are set to support a  
bi-directional machine; i.e. (Parallel Port Mode – ECP)  
Cannot perform ‘2 in 1’ printing.  
Check if the paper size setting in the application and in the printer driver  
are the same.  
Cannot print when using Adobe  
Illustrator.  
Try to reduce the printing resolution.  
When using ATM fonts, some  
characters are missing or some  
are printed in the same place.  
If you are using Windows® 95/98, select ‘Printer Settings’ from the ‘Start’  
menu. Open‘Brother MFC-9870’ properties. Click ‘Spool Setting’ on the  
characters ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format’.  
DOS Setup Printing Difficulties  
I cannot print from my application  
software.  
Check that the DOS application software interface settings match those  
of your printer: for example, if you are using a parallel printer cable, you  
would probably set your DOS software printer port to LPT1. Check for  
an error message on the LCD.  
The machine prints, but it prints  
incorrect information. Sometimes it  
prints a couple of characters and  
then ejects the page, etc.  
This is an indication that your application printer emulation setting and  
the machine’s printer emulation do not match. Check your application  
software to make sure you selected the correct printer driver.  
The machine prints the part of my  
document but does not print the last  
page (The LCD shows REMAINED  
DATA).  
This is comon problem first with database software and part of  
spreadsheet software when they are not correctly set up. The data has  
been sent to the printer but the printer did not receive the Page Eject  
command. Press FF/Cont to eject the page. Then ask your software  
supplier how to add a Page Eject (or Form Feed) command to the end of  
your print job.  
Paper Handling Difficulties  
The machine does not load paper. The The paper cassette may be out of paper or not properly installed. If it is  
LCD shows CHECK PAPER or  
PRINTER JAM  
empty, load a new stack of paper into the cassette. If there is paper in  
the paper cassette, make sure it is straight. If the paper is curled, you  
should straighten it. Sometimes it is helpful to remove the paper, turn  
the stack over and put it back into the paper cassette. Reduce the  
amount of paper in the paper cassette, then try again. Check the manual  
feed mode is not selected in the printer driver .  
The machine does not load paper from Reinsert the paper firmly, one sheet at a time.  
the manual feed slot.  
Make sure that manual feed mode is selected in the printer driver.  
How can I clear paper jams?  
See “Printer Jams”.  
C H A P T E R F I F T E E N  
124  
DIFFICULTY  
SUGGESTIONS  
Print Quality Difficulties  
Printouts are too dark or light  
Adjust the print conditions by setting the Print Density function, It has  
been factory set to the middle position. See “Setting the Print Density” in  
chap. 6.  
Printed pages contain white stripes.  
You may fix this by wiping the scanner windows with a clean soft cloth.  
(See “Regular Maintenance” and “Cleaning the Drum Unit” in this  
chapter.) If you still see white stripes or faint images and the display  
shows CHANGE DRUM SOON, replace the drum unit with a new one.  
Check the machine’s environment. Conditions such as humidity, high  
temperatures, etc. may cause this print defect to occur.  
White Stripes or  
Faint lmages  
Printed pages are stained with toner  
or have vertical stripes.  
Clean the machine’s interior and the primary corona wire of drum unit.  
See “Regular Maintenance” and “Cleaning the Drum Unit” in this  
chapter. Make sure that the tab of the corona wire is at the home position.  
If after cleaning, you still see dark stripes or toner stains and the display  
shows CHANGE DRUM SOON, replace the drum unit with a new one.  
Dark Stripes or Toner Stains  
Printed pages have white spots in  
black text and graphic areas.  
Make sure that you use paper that meets the specifications. Rough  
surface or thick media can cause the problem. If you still see white spots  
and the display shows CHANGE DRUM SOON, replace the drum unit  
with a new one. Check the machine’s environment; conditions such as  
high humidity may cause this situation to occur.  
White Spots  
Toner scatters and stains the printed  
page.  
Adjust the print conditions by setting the Print Density function. Clean  
the machine’s interior. See “Regular Maintenance” and “Cleaning the  
Drum Unit” in this chapter. Make sure that you use paper that meets  
specifications. See chap. 12. If you still have scattered toner and the  
display shows CHANGE DRUM SOON, replace the drum unit with a  
new one. Check the machine’s environment; high temperature and high  
humidity conditions may cause this condition to occur.  
Scattering Toner  
The whole page is printed black.  
Clean the machine’s interior and the primary corona wire of the drum  
unit. Also, do not use heat-sensitive paper as it will cause this problem.  
After cleaning, if the printed pages are still black or the display shows  
CHANGE DRUM SOON, replace the drum unit with a new one. The  
drum unit may be damaged.  
Black Page  
Nothing is printed on the page.  
Make sure that the toner cartridge is not empty. Wipe the electric  
terminals referring to “Regular Maintenance” and “Cleaning the Drum  
Unit” in this chapter. Make sure that a torn piece of paper does not  
remain on the scanner window.  
White page  
Printed pages are marked regular  
intervals.  
Markings may disappear by themselves. Try copying at multiple pages  
to clear this problem. Markings may occur if the machine has not been  
used for a long time. A possible cause is that the surface of the drum is  
marked or damaged by excessive exposure to light. In this case, replace  
the drum unit with a new one.  
Example of Regular Marking  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
125  
DIFFICULTY  
SUGGESTIONS  
Printed pages are blurred at the center Certain environmental conditions such as humidity, high temperatures,  
or at either edge.  
etc. may cause this condition to occur. Make sure the machine is placed  
on a flat, horizontal surface. Remove the drum unit with the toner  
cartridge installed. Try rocking them from side to side. You may clear a  
blurred page by wiping the scanner windows with a clean soft cloth. (See  
“Regular Maintenance” and “Cleaning the Drum Unit” in this chapter.) If  
a blurred page occurs after cleaning and the display shows CHANGE  
DRUM SOON, replace the drum unit with a new one.  
Blurred Page  
Ghost images appear on printed page. Adjust the print conditions by setting the Print Density function. Make  
sure that you use paper that meets the specifications. Rough surfaces or  
thick media can cause a ghost image. Make sure that you select the  
appropriate media type in the printer driver.  
Ghost Images  
The drum unit is a consumable and it is necessary to replace it  
periodically to maintain the printing quality.  
C H A P T E R F I F T E E N  
126  
Problem Using Applications which Use  
Special Comms Drivers, such as the HP  
Pavilion PC and theHP DEMOScreen Saver  
Some applications may use custom comm. drv files which will conflict  
with the files used by MFL Unimessage Pro. In such a case it will be  
necessary to edit the SYSTEM. INI file as outlined below:  
Installing the “HP Demo” screen saver on your HP Pavilion PC after you  
have installed the MFL Unimessage Pro software will overwrite the  
SYSTEM. INI file and you cannot use the Brother MFC to print, scan or  
for Remote Set up. Then you will have to edit the SYSTEM. INI file as  
follows:  
[boot]  
;comm.drv=comm115.drv  
comm.drv=brmfcomm.drv  
[386Enh]  
DEVICE=C:\WINDOWS\SYSTEM\Bi-Di.386  
If you do not want to edit the SYSTEM. INI file, please change the  
screen saver and Re-install MFL Unimessage Pro again.  
Bi-directional Parallel Ports (nibble and byte  
modes)  
The machine supports both nibble (AT) and byte (Bi-directional) mode  
parallel ports. If your PC supports byte mode, scanning and fax reception  
will be at a faster speed. To verify or change the parallel port mode,  
please check your system BIOS in the CMOS Setup or contact your  
computer manufacturer for assistance.  
Some older PC models support only nibble mode. Generally, newer  
models support both nibble and byte modes.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
127  
The Machine Connect Failure or Bi-directional  
Communication Error  
Recently, some printers have included a function to show the printer  
status on the PC display. Such printers use the bi-directional  
communication parallel port between the printer and the PC. Our  
machine also has a bi-directional parallel port function. If you install two  
or more different bi-directional device drivers into Windows®, they  
might conflict with each other and cause some problems.  
Please make sure you have installed the machine driver by running  
SETUP.EXE from your CD-ROM drive, as instructed on the CD-ROM  
label. The bi-directional communication may be disabled when the driver  
is installed from Add menu in “Printers” of Control Panel. Please restart  
Windows® after installing the drivers.  
Remove the conflicting situation caused by one of the following printer  
drivers. Review the following sections that apply to any additional  
printer drivers you may have installed into your Windows® software.  
Brother HL-6/6V/10h/630series/660series/960/1260/WL-660  
HP LaserJet series II, IID, IIP, IIP+, III, IIID, IIIP or IV Plus  
NEC SuperScript 610/660  
EPSON ActionLaser 1100/1400  
LexMark WinWriter 200  
Brother HL-6/6V/10h/630series/660series/960/1260/  
WL-660:  
The Resource Manager for the machine may not work if the printer  
driver for the above models is installed after the installation of the  
machine printer driver.  
In this case, please install the machine printer driver again or copy BI-  
DI.386 from the CD-ROM to the Windows/System directory. (NOTE:  
BI-DI.386 on Disk 1 is not compressed.)  
HP LaserJet series II, IID, IIP, IIP+, III, IIID or IIIP:  
If Microsoft Windows® Printing System for above models are used, you  
have to modify the “win.ini” file which is in the Windows directory to  
turn the printer’s bi-directional function off.  
We recommend you take a back-up before you modify the WIN.INI or  
SYSTEM.INI, just in case.  
C H A P T E R F I F T E E N  
128  
Open the file “win.ini” by using the “Notepad” application. You can find  
the following statement in the [spooler] section.  
[spooler]  
QP.LPT1 = wpsljqp.dll  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[spooler]  
;QP.LPT1 = wpsljqp.dll  
Then, open the file “system.ini” by using the “Notepad” application. You  
can find the following statement in the [386Enh] section.  
[386Enh]  
device=wpsljvpd.386  
WPSLPT1=1  
To disable this function, put a semicolon at the start of the sentences as  
follows;  
;device=wpsljvpd.386  
;WPSLPT1=1  
You must restart Windows® to make these modification effective.  
The modification disables the printer status reporting on your PC,  
however, you will be able to use the machine with no further problems.  
HP LaserJet 4 Plus:  
Please uninstall the Main Status windows by double clicking the Un-  
install Status windows in HP LaserJet group.  
NEC SuperScript 610/660:  
Please remove the NEC SuperScript driver by having NECDELET.EXE  
file in Disk 1 that is included with NEC printers.  
EPSON ActionLaser 1100 / 1400:  
Please remove the EPSON Action Laser 1100/1400 driver by having  
EPDELETE.EXE file in Windows® Printer Driver for these models run.  
LexmarkWinWriter 200:  
You have to modify the “win.ini” and “system.ini” files, which are in the  
Windows® directory to turn the printer’s bi-directional function off.  
We recommend you take a back-up of WIN.INI and SYSTEM.INI before  
you modify them.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
129  
Open the file “win.ini” by using the “Notepad” application. You can find  
the following statement in the [windows] section.  
[windows]  
run=C:/WINDOWS/SYSTEM/WPSIOMON  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[windows]  
;run=C:/WINDOWS/SYSTEM/WPSIOMON  
Also, you can find the following statement in the [spooler] section.  
[spooler]  
QP.LPT1=wpslbq.dll  
To disable this function, put a semicolon at the start of the sentence as  
follows;  
[spooler]  
;QP.LPT1=wpslbq.dll  
Then, open the file “system.ini” by using the “Notepad” application. You  
can find the following statement in the [386Enh] section.  
[386Enh]  
device=wpscomd.386  
device=wpsljvpd.386  
WPSLPT1=1  
To disable the function, put a semicolon at the start of the sentences as  
follows;  
[386Enh]  
;device=wpscomd.386  
;device=wpsljvpd.386  
;WPSLPT1=1  
You must restart Windows® to make these modification effective.  
The modification disables the printer status reporting on your PC,  
however, you will be able to use the machine with no further problems.  
Graphics orText is Missing when the Document is  
Printed  
This could be caused by your Display Driver software. Contact your  
reseller and inquire about the latest Display Driver software. Another  
solution is to change your Windows® Setup Display selection from the  
current selection to the standard VGA or SVGA selection; contact your  
reseller or Microsoft Support if you need help modifying your Windows®  
Display selection or installing new Display Driver software.  
C H A P T E R F I F T E E N  
130  
Packing and Shipping the MFC  
Whenever you transport the MFC, use the packing materials that came with  
your MFC. If you do not pack the MFC correctly, you could void your  
warranty.  
Unplug the MFC from telephone wall socket.  
Unplug the MFC from the AC outlet.  
Lock the scanner lock lever.  
1
2
3
The blue scanner lock lever is on the left side of the MFC. Press it  
backward to lock it.  
Scanner Lock Lever  
Lock  
Unlock  
Damage caused to your MFC by failure to lock the scanner lock lever  
before moving and shipping will void your warranty.  
Open the front cover.  
4
Remove the drum unit assembly.  
5
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
131  
WARNING  
Remove the drum unit and toner cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
Place the drum unit and toner cartridge assembly into the plastic bag  
and seal the bag completely.  
6
Close the front cover. Put the front output bin extension into position.  
7
C H A P T E R F I F T E E N  
132  
Wrap the machine in the plastic bag and place it in the original  
carton with the original packing material.  
8
Place documents (manual and printed material) and the cables, drum  
unit and toner cartridge assembly into the carton as shown below.  
9
Close the carton and tape it shut.  
10  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
133  
Regular Maintenance  
Cleaning the Scanner  
Unplug the MFC and lift the document cover. Clean the glass platten and  
white film with methylated sprit on a lint-free cloth.  
White Film  
Document  
Cover  
Glass  
Platten  
Lift the ADF unit. Clean the white roller, and the glass strip under the  
roller with methylated sprit on a lint-free cloth. If the screen still displays  
a scanner error, please contact your Brother dealer for service.  
White Roller  
Glass Strip  
ADF Unit  
C H A P T E R F I F T E E N  
134  
Cleaning the Printer  
WARNING  
Do not use isopropyl alcohol to remove dirt from the control panel. It  
may cause a crack on the panel.  
Do not use isopropyl alcohol to clean the scanner window.  
Do not touch the scanner window with your finger.  
Handle the drum unit carefully as it contains toner. If toner scatters  
and your hands or clothes get dirty, immediately wipe or wash it off  
with cold water.  
Open the front cover.  
1
Remove the drum unit assembly.  
2
WARNING  
After you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the top cover of the machine, never  
touch the shaded parts shown in the diagram below.  
HOT!  
Front view  
Gently clean the scanner window with a clean soft dry cloth. Do not  
use isopropyl alcohol.  
3
Scanner Window  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
135  
Cleaning the Drum Unit  
We recommend you place the drum unit on a drop cloth or large piece of  
disposable paper to avoid spilling and scattering toner.  
Clean the primary corona wire inside the drum unit by gently sliding  
the tab from right to left several times.  
1
Return the tab to the home position (mark position) before  
reinstalling the drum unit.  
2
Corona Wire  
Tab  
Home Position (  
)
CAUTION  
If you do not position the tab at the home position, printed pages may  
have vertical stripes.  
Install the drum unit into the machine.  
3
See the section “Replacing the Drum Unit” in this chapter.  
Close the front cover.  
4
Plug in the power cord.  
5
C H A P T E R F I F T E E N  
136  
Replacing theToner Cartridge  
The machine can print up to 6,000 pages using a high yield toner  
cartridge (TN-6600). When the toner cartridge is running low, the  
display shows CHNGE TONER. The machine is supplied with a  
standard toner cartridge (TN-6300) that must be replaced after  
approximately 3,000 pages. Actual page count will vary depending on  
your average document type.  
It is a good idea to keep a new toner cartridge ready for use when you  
see the toner low warning.  
Discard the used toner cartridge according to local regulations. If you are  
not sure of them, consult with Brother dealer for service. Be sure to seal  
the toner cartridge tightly so toner powder does not spill out of the  
cartridge. When discarding used toner cartridges, keep them separate  
from domestic garbage.  
It is recommended that you clean the machine when you replace the  
toner.  
Toner Empty Indicator  
When the toner cartridge is running low, the display shows CHANGE  
TONER and the Toner Empty LED on the control panel flashes on and  
off to indicate the toner is low.  
Toner Empty Icon  
Display  
The Toner Empty LED light stays on and the display show TONER  
EMPTY to indicate that the toner is empty. Once this indication appears,  
your machine will not resume printing until you have installed a new  
toner cartridge.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
137  
Steps for ReplacingToner Cartridge  
WARNING  
After you have just used the machine, some internal parts of the machine  
will be extremely HOT! So, never touch the shaded parts shown in the  
illustration below.  
HOT!  
Front view  
Open the front cover and pull out the drum unit.  
1
Place the drum unit on a drop cloth or large piece of disposable paper  
to avoid spilling and scattering the toner.  
Hold down the lock lever on the right and pull the toner cartridge out  
of the drum unit assembly.  
2
Lock Lever  
C H A P T E R F I F T E E N  
138  
WARNING  
Handle the toner cartridge carefully. If toner scatters on your hands or  
clothes, immediately wipe it off or wash it with cold water.  
Unpack the new toner cartridge. Place the used toner cartridge into  
the aluminium bag and discard it according to local regulations.  
3
WARNING  
Wait to unpack the toner cartridge until immediately before you  
install it into the machine. If a toner cartridge is left unpacked for a  
long period of time, the toner life is shortened.  
You should use only a genuine Brother toner cartridge (TN-6300/  
TN-6600 series), which is specially formulated to ensure top print  
quality. Using another brand of toner cartridge may void your  
machine’s warranty.  
Gently rock the toner cartridge from side to side five or six times.  
4
Remove the protective cover.  
5
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
139  
Install the new toner cartridge into the drum unit until it clicks into  
place.  
6
Drum Unit  
Toner Cartridge  
Clean the primary corona wire inside the drum unit by gently  
sliding the blue tab from right to left several times. Return the blue  
tab to the home position before reinstalling the drum unit assembly.  
7
Corona Wire  
Tab  
Home Position (  
)
Reinstall the drum unit into the machine and close the front cover.  
8
C H A P T E R F I F T E E N  
140  
Drum Life Considerations forYour Brother  
Fax Machine  
Your Brother fax machine uses a drum and toner assembly for document  
printing. The toner life is directly dependent upon the amount of black  
printing on the printed pages. The drum will last for 77 hours of  
continuous printing time, which in normal use will be up to 20,000 A4  
sized pages. Maintaining quality print during this period will depend on  
factors such as the number of pages printed per day, time between print  
jobs (and/or fax receptions), the quality of the printing paper and the  
environment in which the machine is used.  
The drum unit (DR-6000) is a consumable and to maintain an acceptable  
printing quality it should be replaced at the end of it’s 20,000 A4 page or  
77 hours life. Printing quality is a subjective issue and the drum should  
be replaced at a time when the printing quality becomes unacceptable to  
the user in relation to the documents being printed. The print quality will  
deteriorate over time and replacing the drum will return the printing  
quality to its optimum level. In order to maintain optimum print quality,  
we also recommend that the drum is replaced after 18 months service.  
To assist you, the machine will advise when approximately 5-15% of the  
drum life remains by showing the message “CHANGE DRUM SOON”  
on the display.  
This indication takes the number of pages printed and the total printing  
time into consideration. When the message appears we advise that a new  
drum be obtained for replacement at a convenient future time.  
Press Menu, 1, 0, 2.  
1
2
The following indication appears on the LCD for 5 sec, and the  
display returns automatically to MISCELLANEOUS menu.  
DRUM LIFE  
REMAINING: ###%  
Press Stop to exit.  
3
We emphasise that even if the drum life remaining indicates 0%, you  
only need to replace the drum if the print quality is unacceptable. By  
using a drum past the 0% indication no damage will be caused to the  
machine and whilst the print quality remains acceptable then the drum  
may be used beyond its designed life.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
141  
The Page Counter shows the total number of pages that has been printed  
by the fax machine.  
Press Menu, 1, 0, 1.  
1
2
The following indication appears on the LCD for 5 sec, and the  
display returns automatically to MISCELLANEOUS menu.  
PAGE COUNTER  
####  
Press Stop to exit.  
3
Replacing the Drum Unit  
The machine uses a drum unit to create the print images on paper. If the  
screen displays CHANGE DRUM SOON, the drum unit is nearly at the  
end of its life. Prepare a new drum unit to replace the current one. You  
may need to order one from your Brother dealer.  
Even if the display shows CHANGE DRUM SOON, you may be able  
to continue to print without replacing the drum unit for a while.  
However, if there is a noticeable deterioration in the output print quality  
even before CHANGE DRUM SOON is shown, then the drum unit  
should be replaced. You should clean the machine when you replace the  
drum unit.  
WARNING  
After you have just used the machine, some internal parts of the machine  
are extremely HOT! So please be careful.  
HOT!  
Front view  
C H A P T E R F I F T E E N  
142  
Follow these steps to replace the drum unit:  
Open the front cover.  
1
2
Remove the old drum unit. Place the drum unit on a drop cloth or  
large piece of disposable paper to avoid spilling and scattering the  
toner.  
Pull the toner cartridge out of the drum unit assembly while holding  
down the lock lever with your right hand. For more information, see  
“Replacing the Toner Cartridge” in this chapter.  
3
Lock Lever  
Discard the used drum unit according to local regulations. Be sure to seal  
the drum unit tightly so toner powder does not spill out of the unit. When  
discarding used drum units, keep them separate from domestic rubbish.  
Unpack the new drum unit immediately before installing it. Place the  
old drum unit into the aluminium bag and discard it according to  
local regulations.  
4
If an unpacked drum unit is subjected to excessive direct sunlight or  
room light, the unit may be damaged.  
Handle the toner cartridge and the drum unit carefully because they  
contain toner. If toner scatters and your hands or clothes get dirty,  
immediately wipe or wash with cold water.  
Do not touch the scanner window with your finger.  
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E  
143  
Reinstall the toner cartridge into the new drum unit. For more  
information, see “Replacing the Toner Cartridge” in this chapter.  
5
Reinstall the new drum unit, keeping the front cover open.  
6
7
Press Clear.  
REPLACE DRUM?  
1.YES 2.NO  
Press 1 and when the display shows ACCEPTED, and close the  
front cover.  
8
Caution  
If toner scatters and your hands or clothes get dirty, immediately wipe off  
or wash with cold water.  
C H A P T E R F I F T E E N  
144  
145  
C H A P T E R S I X T E E N  
Specifications  
16  
Fax Specifications  
Compatibility  
Coding system  
Modem speed  
Document input width  
Document input length  
Scanning/Printing width  
Paper Cassette  
ADF  
ITU-T Group 3  
MH/MR/MMR/JBIG  
14400/12000/9600/7200/4800/2400; Automatic Fallback  
147 mm to 216 mm (ADF)  
127 mm to 356 mm (ADF)  
208 mm  
250 Sheets (75 g/m2)  
50 Sheets (75 g/m2)  
64 levels  
Max. 216 (Scanner)  
Max. 297 (Scanner)  
Grey scale  
Display  
LCD, 16 characters x 2  
Polling types  
Standard, Secure, Delayed, Sequential  
Automatic/Light/Dark (manual setting)  
• Horizontal 8 dot/mm  
Contrast control  
Resolution  
Vertical Standard––3.85 line/mm  
Fine, Photo––7.7 line/mm  
Superfine, Photo (copy)––15.4 line/mm  
Memory Capacity  
One Touch Dial  
Speed Dial  
2MB (up to 150 pages)*  
16 x 2 stations  
100 stations  
Automatic redial  
4 times at 2 minute intervals (for UK)  
3 times at 2 minute intervals (for IRE)  
Auto answer  
1, 2, 3 or 4 rings (for UK)  
2, 3 or 4 rings (for IRE)  
Communication source  
Public switched telephone network  
* “Pages” refers to the “ITU-T Chart”. Specifications and printed materials are subject to  
change for improvement without prior notice.  
C H A P T E R S I X T E E N  
146  
Printer Specifications  
Emulation  
Brother Printing System for Windows®, emulation mode of  
HP LaserJet IIP (PCL level 4)  
Printer Driver  
Windows® 95, 98 and Windows NT® Workstation Version  
4.0 driver supporting Brother Native Compression mode  
and bi-directional capability  
Interface  
Bi-directional parallel cable (IEEE-1284)  
USB (Universal Serial Bus) Interface Using Windows® 98  
Only  
Memory  
8 MB  
Printer Method  
Resolution  
Electrophotography by semiconductor laser beam scanning  
600 dots/inch  
Print Quality  
Normal printing mode  
Economy printing mode (saves up to 50% of the normal  
toner usage)  
Print Speed  
Print Media  
12 pages/minute (when loading letter size or A4 paper from  
the multi-purpose paper cassette)  
Toner cartridge:  
Life Expectancy:  
Up to 6,000 pages/high yield toner cartridges  
(TN-6600)  
Up to 3,000 pages/standard toner cartridges  
(TN-6300)  
(when printing A4 or letter size paper at 5% print coverage)  
Toner life expectancy will vary depending on the type of  
average print job.  
Drum Unit:  
Life Expectancy: Up to 20,000 pages  
77 hours of continuous printing.  
There are many factors that determine the actual drum life,  
such as temperature, humidity, type of paper and toner that  
you use, the number of pages per print job, etc.  
TrueType Fonts on CD-ROM TrueType-compatible soft-fonts for Windows® on the  
supplied CD-ROM  
S P E C I F I C A T I O N S  
147  
Electrical and Environment  
Temperature  
(Allowable) 10 - 32.5° C (50 - 90.5° F)  
(Storage) 0 - 40° C (32 - 104° F)  
Warm-Up  
First Print  
Max. 45 seconds at 23° C (73.4° F)  
15 seconds (when loading A4 size paper for the paper  
cassette)  
Power Source  
220 ~ 240V AC 50/60Hz  
Power Consumption  
Average Operating (Copying): 330 W  
Peak:  
Sleep:  
Stand by:  
850W (25° C)  
14 W or less  
60 W or less  
Noise  
Operating: 50 dB A or less  
Stand by: 39 dB A or less  
Humidity  
Operating: 20 to 80% (without condensation)  
Storage: 20 to 80% (without condensation)  
Dimensions  
Weight  
492 x 442 x 429 mm/(19.4 x 17.4 x 16.8 inches)  
17 kg/(35.2 lbs)  
Specifications are subject to change for improvement without prior notice.  
C H A P T E R S I X T E E N  
148  
Parallel Interface Specifications  
Interface Connector  
Printer Side: Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
Signal  
Direction  
Pin No.  
Signal  
Direction  
1
2
DATA STROBE  
DATA 1  
DTAT 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
ACKNLG  
BUSY  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Output  
Output  
Output  
Output  
Input  
-
19  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
INPUT PRIME  
FAULT  
-
-
3
-
4
-
5
-
6
-
7
-
8
-
9
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
-
-
PE  
-
SLCT  
Input  
AUTO FEED  
N.C.  
Output  
N.C.  
-
0V (S.G.)  
0V (S.G.)  
+5V  
-
N.C.  
-
-
-
N.C.  
-
SLCT IN  
Input  
Resident Fonts  
The following bitmapped fonts are resident in the machine.  
Brougham 10 (12 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
S P E C I F I C A T I O N S  
149  
Brougham 12 (10 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
Letter Gothic 16.66 (8.5 point)  
upright/normal  
upright/bold  
italic/normal  
italic/bold  
(Portrait and Landscape are available for the above.)  
Symbol Sets/Character Sets  
*HP mode  
• ISO14 JIS ASCII  
• ISO57 Chinese  
• ISO11 Swedish  
• HP Spanish  
• ISO17 Spanish  
• ISO10 Swedish  
• ISO16 Portuguese  
• ISO84 Portuguese  
• ISO85 Spanish  
• PC-8  
• Roman 8  
• ISO Latin 1  
(ECMA-94)  
• ISO60 Norwegian 1  
• ISO61 Norwegian 2  
• ISO4 UK  
• ISO25 French  
• ISO69 French  
• HP German  
• ISO21 German  
• ISO15 Italian  
• ISO6 ASCII  
• Legal  
• PC-8 D/N  
• PC-8 Turkish  
• PC-850  
• PC-852  
• ISO2 IRV  
• PC-860  
• PC-863  
• PC-865  
If you want to know which characters are in each symbol/character set,  
print the CHARSETS.PRN file from “The Print Form” option in the  
Direct Access Menu of the Remote Printer Console Program.  
C H A P T E R S I X T E E N  
150  
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with  
which characters are to be replaced in the Roman 8 character set. For  
other characters, see character set of Roman 8.  
151  
Glossary  
ADF (Automatic Document Feeder Capacity) Refers to the number of  
pages that can be placed in the document feeder and fed one at a time  
automatically.  
Automatic Fax Transmission Sending a fax.  
Automatic Redial A feature that enables your fax machine to redial the  
last fax number if the original fax did not go through because the line  
was busy.  
Backup Print Sets your MFC to print a copy of faxes that are received  
and stored in memory.  
Beeper The sound the keys make when they are pressed, an error occurs  
or a document has been received or transmitted.  
Beeper Volume Volume setting for the beep when you press a key or  
make an error.  
Brightness Changing the Brightness makes the whole image lighter or  
darker.  
Broadcasting The ability to send the same fax message to more than  
one location.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that they are  
from a fax machine.  
COMM. ERROR (Communication error) An error during fax  
sending or receiving, usually caused by line noise or static.  
Coding Method Method of coding the information contained in a  
document. All fax machines must use a minimum standard of  
Modified Huffman (MH). Your fax machine is capable of greater  
compression method, Modified Read (MR) and Modified Modified  
Read (MMR), if the receiving machine has the same capability.  
Compatibility Group The ability of one fax unit to communicate with  
another. Compatibility is assured between ITU-T Group.  
Contrast Setting to compensate for dark or light documents, by  
lightening dark documents or darkening light documents.  
G L O S S A R Y  
152  
Cover Page Prints a page at the other party’s machine, that contains the  
sender and recipient’s name and fax number, number of pages and  
comment. You can generate an electronic cover page at the other end  
with pre-programmed information from memory or you can print a  
sample cover page to fax with your document.  
Cover Page Message The comment that is on the Cover Page. This is a  
programmable feature.  
Delayed Transmission Sends your fax at a later time that day.  
Drum unit A printing device for your machine.  
Dual Access Your machine can scan outgoing faxes or scheduled jobs  
into memory at the same time it is sending a fax or receiving or  
printing an incoming fax.  
ECM (Error Correction Mode) Detects errors during fax transmission  
and automatically resends the parts of the document that had errors.  
Electronic Cover Page A preprogrammed cover page that is transmitted  
from the fax machine’s memory, eliminating the need for making up  
cover pages manually.  
Extension Phone A telephone on the fax number that is plugged into a  
separate wall jack.  
External Phone (For UK) A TAD (telephone answering device) or  
telephone that is plugged into the socket on the telephone line cord  
of your MFC.  
External Phone (For IRE) A TAD (telephone answering device) or  
telephone that is plugged into the EXT jack of your MFC.  
Fax Forwarding Sends a fax received in memory to another  
preprogrammed fax number.  
Fax Storage You can store faxes in memory for remote retrieval.  
Fax tones The signals sent by sending and receiving fax machines while  
communicating information.  
Fine Mode Resolution is 196 x 203 dpi. It is used for small print and  
graphs.  
Function Mode The programming mode for changing the setting of  
your MFC.  
Grey scale The shades of grey available for copying and faxing  
photographs.  
Group number A combination of One Touch and/or Speed Dial  
numbers that are stored on a One Touch Dial key for Broadcasting.  
Journal Lists information about the last 50 incoming and outgoing  
faxes. TX means Transmit. RX means Receive.  
G L O S S A R Y  
153  
Journal Period The preprogrammed time period between automatically  
printed Journal Reports. You can print Journal on demand without  
interrupting this cycle.  
LCD (Liquid crystal display) The display screen on the MFC that  
shows interactive messages during On-Screen Programming and  
defaults to the date and time when the machine is idle.  
Memory Status List Shows how much memory is being used, how  
much is left, and the type of messages in memory.  
Memory usage Instructs the MFC how to allocate the memory.  
One Touch Dial Keys on the MFC control panel where you can store  
numbers for easy dialling. You must use a separate key for each  
number.  
Out of Paper Reception Receives faxes into the MFC’s memory when  
the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Pause Allows you to place a 3.5 second delay in the dialling sequence  
stored on One Touch and Speed Dial numbers.  
Photo Mode A resolution setting that uses varying shades of grey for  
the best representation of photographs.  
Polling The process of a fax machine calling another fax machine to  
retrieve waiting fax messages.  
Pulse A form of dialling on a telephone line.  
Print reduction reduces the size of incoming faxes.  
Quick-Dial List A listing of names and numbers stored in One Touch  
and Speed Dial memory, in numerical order.  
Real Time transmission When memory is full, you can send documents  
in real time.  
Remaining Jobs You can check which jobs are waiting in memory and  
cancel jobs individually.  
Remote activation allows you to transfer a fax call, answered at an  
external or extension phone, to the MFC.  
Remote retrieval access The ability to access your MFC remotely from  
a touch tone phone.  
Remote retrieval access code The four-digit code that allows you to  
call and access your MFC to retrieve fax messages or change fax  
storage settings.  
Resolution The number of vertical and horizontal lines per inch. See:  
Standard, Fine, Super Fine, Photo.  
G L O S S A R Y  
154  
Ring Delay The number of telephone rings before the MFC answers a  
call in Fax mode.  
Ring Volume Volume setting for the fax machine’s ring.  
Scanning The process of sending an electronic image of an original  
paper document into your computer.  
Speaker Volume You can set the volume of the MFC speaker.  
Speed dial A preprogrammed number for easy dialling. You must press  
the Speed dial key and then two digit code to start the dialling  
process.  
Standard resolution 98 x 203 dpi. It is used for regular size text and  
quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
Super fine resolution 392 x 203 dpi. Best for very small print and line  
art.  
System Setup List A printed report that shows the current setting of  
your machine.  
Tel-Index An electronic, alphabetical listing of stored One Touch, Speed  
Dial and Group numbers.  
Temporary Settings You can select certain options for each fax  
transmission without changing the default settings.  
Timer A feature that lets you program a fax to go out at a certain time,  
such as Delayed Fax or Delayed Polling Receive.  
Tone A form of dialling on the telephone line used for Touch Tone  
telephones.  
Toner cartridge An accessory that holds toner for the drum unit on  
Brother laser models.  
Toner Saver A process that causes less toner to be affixed to the page to  
extend the life of the toner assembly. This will make the receiving  
document significantly lighter.  
Transmission The process of sending documents over the phone lines  
from your MFC to the receiving fax machine.  
True Type fonts The fonts that are used in the Windows® operating  
systems. If you install the Brother True Type Fonts, more types of  
fonts will be available for Windows® applications.  
Xmit Report (Transmission Report) A listing of each transmission,  
showing caller ID, date, time, and number of pages.  
155  
Index  
A
Copy (SORT, 4in1, 2in1 or Poster)) ......... 81  
Copy Options ............................................ 80  
Cover page ................................................ 40  
ADF (Automatic Document Feeder) ........ 36  
Answer Mode ........................................... 48  
Assembly .................................................. 10  
Automatic Transmission ........................... 39  
D
Date and Time........................................... 25  
Default Setting (Restoring)) ................... 106  
Delayed Transmission .............................. 43  
Dialling Options ....................................... 63  
Difficulties .............................................. 121  
Document Jam .........................................117  
Drum Unit (Replacing) ........................... 141  
Dual Access .............................................. 39  
B
Beeper Volume ......................................... 29  
Bi-directional Parallel Interface ............. 100  
Bi-directional parallel interface cable ...... 94  
Broadcasting ............................................. 65  
Broadcasting (Set Up Groups).................. 61  
BT Call Sign ............................................. 53  
C
E
Cancelling a Scheduled Job in Memory ... 46  
Chain Dialling .......................................... 64  
CHECK SCAN LOCK ........................9, 115  
Checking Job Status ................................. 45  
Clock Change ........................................... 30  
Computer Requirements ........................... 84  
Connection (External Telephone) ............. 18  
Connection (Power cord).......................... 14  
Connection (Telephone Answering Device) .  
.................................................................. 17  
Connection (telephone line cord) ............. 14  
Connections ................................................ 7  
Contrast..................................................... 38  
Control Panel .............................................. 4  
Copies ....................................................... 77  
Copy (Contrast) ........................................ 80  
Copy (Document Type) ............................ 80  
Copy (Enlage/Reduce).............................. 81  
Copy (Multiple) ........................................ 78  
ECM (Error Correction Mode) ................... 3  
Entering Text ............................................ 28  
Error Messages ........................................115  
EXT.TEL/TAD ................................... 47, 70  
Extension Telephones ............................... 16  
External Telephone Answering Device  
(TAD) ..................................................... 17  
F
FAX .......................................................... 47  
Fax (Receiving) ........................................ 47  
Fax (Sending) ........................................... 35  
Fax Detect................................................. 48  
Fax Forwarding ........................................ 68  
Fax Redial................................................. 64  
Fax Storage ............................................... 67  
FF/Cont Key ........................................... 105  
Function Mode.......................................... 19  
Function Selection Table .......................... 20  
I N D E X  
156  
G
O
Glossary .................................................. 151  
grey scale ................................................ 152  
On-Screen Programming .......................... 19  
On/Off Line Key..................................... 105  
One Touch Dial (Changing) ..................... 61  
One Touch Dial (Storing) ......................... 59  
One Touch Dialling .................................. 63  
Optional Accessories .............................. 109  
Optional Paper Tray.................................110  
ORDER FORM ........................................ 73  
Outgoing Message (External TAD) .......... 18  
Overseas Mode ......................................... 43  
H
Hexadecimal ........................................... 106  
I
Internal Font List .................................... 106  
J
JOURNAL ................................................ 73  
P
L
PABX ........................................................ 29  
Packing and Shipping ............................. 130  
Packing List ................................................ 7  
Paper ....................................................... 107  
Paper Cassette......................................... 100  
Pause ......................................................... 63  
PC Interface Mode.................................... 57  
Polling (Receiving)................................... 54  
Polling (Transmit)..................................... 44  
Power Save ............................................... 30  
Print Configuration List.......................... 106  
Print Density ............................................. 50  
Print Priority Key ................................... 105  
Printer ....................................................... 99  
Printer Jam ...............................................118  
Printing (Fax in Memory)......................... 52  
Loading Paper............................................11  
Lower Tray ............................................... 51  
M
MACHINE ERROR AF (or AE) ................ 9  
Maintenance ........................................... 133  
MANUAL................................................. 47  
Manual Feed Slot.............................. 13, 101  
Memory Board........................................ 109  
Memory Full Message .............................. 79  
Memory Security ...................................... 31  
Memory Status List .................................. 71  
Memory Storage ....................................... 31  
MS-DOS® ................................................ 97  
Multi-Line Connections (PABXs) ............ 15  
Multi-purpose Paper ..................................11  
Multiple Resolution Transmission............ 44  
N
Network (LAN) Board ............................110  
I N D E X  
157  
R
T
Real Time Transmission ........................... 39  
Reception into Memory ............................ 49  
Reduced Incoming Document .................. 49  
Remote Access Code ................................ 69  
Remote Access Code (Changing))............ 68  
Remote Activation Code........................... 51  
Remote Commands .................................. 69  
Remote Fax Options ................................. 67  
Remote Retrieval ...................................... 69  
Reports...................................................... 73  
Resolution ................................................. 38  
Ring Delay ................................................ 48  
Ring Volume ............................................. 31  
Ringer Equivalence Number (REN)......... 15  
Telephone Index ....................................... 63  
Test/Reset Key ........................................ 105  
Timer ........................................................ 43  
Tone/Pulse ................................................ 25  
Toner Cartridge (Replacing) ................... 136  
Toner Save ................................................ 50  
Two-Sided Printing................................. 101  
U
USB Cable ................................................ 85  
X
XMIT REPORT ........................................ 73  
S
Scan Fax ................................................... 37  
scanner lock lever ....................................... 9  
Simultaneous Printing/Faxing ................ 104  
Sleep Mode ............................................... 30  
Software/Drivers....................................... 93  
Speaker Volume ........................................ 31  
Special Characters .................................... 28  
Specifications ......................................... 145  
Speed Dial (Changing) ............................. 61  
Speed Dial (Storing) ................................. 60  
Speed Dialling .......................................... 63  
Station ID.................................................. 26  
Storing Telephone Numbers ..................... 59  
I N D E X  
158  
159  
Accessory List  
Model Name  
TN-6300  
TN-6600  
DR-6000  
ME-2050  
ME-4050  
ME-8000  
ME-16000  
LT-400  
Description  
Laser Fax Toner  
Laser Fax Toner  
Laser Fax Drum  
2MB memory Board  
4MB memory Board  
8MB memory Board  
16MB memory Board  
Optional Paper Tray  
Network (LAN) Board  
NC-8000  
Change Answer Mode  
Press 9 8  
then for EXT.TEL/TAD, press 1.  
Fax, press 2.  
REMOTE CONTROL ACCESS CARD  
Using Remote Access Code  
Dial your machine phone number from a  
touch tone phone.  
Enter your Remote Control Access Code  
(159 ) after the beep.  
1
2
3
Exit Remote Operation  
Press 9 0.  
Change Remote Access Code  
Your machine signals the kinds of messages  
received:  
Press Menu, 1, 7, 3.  
Enter the 3-digit number. The cannot be  
used.  
1
2
1 long beep — Fax message(s)  
No beeps — no messages  
After 2 short beeps, enter a command.  
Press 9 0 to reset your machine when you  
finish.  
4
5
Press Set.  
Press Stop to exit.  
3
4
Hang up.  
6
4
1
160  
Retrieve a Fax  
Press 9 6  
then to Print a Memory Status List press 1,  
then enter the number of remote fax  
machine, and then # #. After the beep,  
hang up and wait.  
Remote Commands  
Change Fax Forwarding Setting  
Press 9 5  
then to Turn feature off press 1.  
Enter Fax Forwarding press 2.  
Program Fax Forward Number press  
4. Enter the new number of the remote  
fax machine where you want your fax  
message forwarded and then press # #.  
Press 9 6 1 after two short beeps, then  
enter the number of remote fax  
machine, and then # # to retrieve  
Memory Status List.  
Retrieve all faxes press 2, then enter the  
number of remote fax machine, and  
then # #. After the beep, hang up and  
wait.  
Erase all fax messages press 3.  
Check the Receiving Status  
Press 9 7 1.  
Turn Fax Storage on press 6.  
Turn Fax Storage off press 7.  
1 long beep — Fax message(s)  
3 short beeps — no messages  
2
3
Declaration of Conformity  
We Brother International Europe Ltd.  
Brother House,  
1, Tame Street,  
Audenshaw,  
Manchester, M34 5JE  
United Kingdom  
declare that this product is in conformity with the following normative  
documents:  
Safety: IEC 60950 2nd Edition, 1991 + Amd. 1, 1992 + And. 2,  
1993 + Amd. 3, 1995 + Amd. 4, 1996.  
A3:1995 and A4:1997  
EMC: EN55022:1998  
EN55024:1998  
. .  
EN61000 3 2  
. .  
EN61000 3 3  
following the provisions of the Low Voltage Directive 73/23/EEC and the  
Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/  
263/EEC and 92/31/EEC)  
®
This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support fax machines purchased  
in their own countries.  
UK/IRE  
LE1397004  
Printed in China  

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