Basic User’s Guide
MFC-8510DN
MFC-8910DW
Version A
TWN-ENG
User's Guides and where do I find them?
Which Guide?
What's in it?
Where is it?
Product Safety
Guide
Read this Guide first. Please read the Safety For Chinese: Printed / In the box
Instructions before you set up your machine.
For Chinese English: PDF file /
See this Guide for trademarks and legal
Installer CD-ROM / In the box
limitations.
Quick Setup Guide
Basic User's Guide
Follow the instructions for setting up your
machine and installing the drivers and
software for the operating system and
connection type you are using.
For Chinese: Printed / In the box
For Chinese English: PDF file /
Installer CD-ROM / In the box
Learn the basic Fax, Copy, Scan and Direct For Chinese: Printed / In the box
Print operations and how to replace
For Chinese English: PDF file /
consumables. See troubleshooting tips.
Installer CD-ROM / In the box
Advanced User's
Guide
Learn more advanced operations: Fax,
Copy, security features, printing reports and In the Box
performing routine maintenance.
PDF file / Installer CD-ROM /
Software User's
Guide
Follow these instructions for Printing,
Scanning, Network Scanning, Remote
Setup, PC-Fax, and using the Brother
ControlCenter utility.
PDF file / Installer CD-ROM /
In the Box
Network User's
Guide
This Guide provides useful information
about wired and wireless network settings
and security settings using the Brother
machine. You can also find supported
protocol information for your machine and
detailed troubleshooting tips.
PDF file / Installer CD-ROM /
In the Box
Wi-Fi Direct™ Guide This Guide provides details on how to
PDF file / Brother Solutions
configure and use your Brother machine for
Center
(MFC-8910DW)
wireless printing directly from a mobile
device supporting the Wi-Fi Direct™
standard.
Google Cloud Print
Guide
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print
services for printing over the Internet from
devices using Gmail™ for mobile, GOOGLE
DOCS™ for mobile and applications for the
Chrome OS.
PDF file / Brother Solutions
Center
Mobile Print/Scan
Guide for Brother
iPrint&Scan
This Guide provides useful information
PDF file / Brother Solutions
about printing JPEG and PDF files from
Center
your mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
1
2
PDF printing is not supported on Windows® Phone.
i
Table of Contents
(Basic User’s Guide)
Accessing the Advanced User’s Guide, Software User’s Guide and
Viewing Documentation...................................................................................2
®
Accessing Brother Support (Windows )................................................................4
Loading paper and print media..............................................................................9
Paper settings......................................................................................................15
Acceptable paper and other print media..............................................................18
Type and size of paper..................................................................................18
Handling and using special paper .................................................................20
How to send a fax................................................................................................25
ii
Receive modes....................................................................................................29
Choosing the receive mode...........................................................................29
Using receive modes...........................................................................................30
Fax Only ........................................................................................................30
Fax/Tel...........................................................................................................30
Manual...........................................................................................................30
External TAD .................................................................................................30
Receive Mode settings ........................................................................................31
Ring Delay.....................................................................................................31
Easy Receive.................................................................................................32
How to use PC-FAX.............................................................................................33
®
Telephone line services.......................................................................................35
Distinctive Ring..............................................................................................35
How to dial...........................................................................................................40
Manual dialling...............................................................................................40
Search ...........................................................................................................41
Storing numbers ..................................................................................................42
Storing a pause .............................................................................................44
Storing Speed Dial numbers..........................................................................46
iii
How to copy.........................................................................................................50
Stop copying..................................................................................................50
Copy settings.................................................................................................50
10
Printing data from a USB Flash memory drive or digital camera
Printing data directly from the USB Flash memory drive or digital camera
Scanning using the SCAN key ......................................................................61
Replacing the consumable items.........................................................................62
Cleaning the corona wire...............................................................................69
iv
Identifying your problem ......................................................................................76
Error and maintenance messages.......................................................................78
Paper is jammed in the duplex tray ...............................................................97
Telephone line interference / VoIP ..............................................................109
Checking the Serial Number........................................................................117
Reset functions............................................................................................117
How to reset the machine............................................................................118
On-screen programming....................................................................................119
Menu table.........................................................................................................120
Entering text ......................................................................................................152
General..............................................................................................................154
Document Size ..................................................................................................156
Print media.........................................................................................................157
Fax.....................................................................................................................158
Copy ..................................................................................................................159
Scanner .............................................................................................................160
Printer................................................................................................................161
Interfaces...........................................................................................................162
Direct Print feature.............................................................................................163
Computer requirements ....................................................................................164
Consumable items.............................................................................................166
Brother numbers................................................................................................168
v
Table of Contents
(Advanced User's Guide)
You can view the Advanced User's Guide on the Installer CD-ROM.
The Advanced User's Guide explains the following features and operations.
1
General Setup
6
7
Printing reports
IMPORTANT NOTE
Memory storage
Volume settings
Automatic Daylight Saving Time
Ecology features
Quiet mode feature
LCD Contrast
Fax reports
Reports
Making copies
Copy settings
Duplex (2-sided) copying
A
Routine maintenance
Dial Prefix
Cleaning and checking the machine
Mode Timer
Replacing periodic maintenance
parts
2
3
4
5
Security features
Packing and shipping the machine
Secure Function Lock 2.0
Setting Lock
B
Options
Restricting dialing
Options
Optional paper tray (LT-5400)
Memory board
Sending a fax
Additional sending options
Additional sending operations
Polling overview
C
D
Glossary
Index
Receiving a fax
Remote Fax Options
Additional receiving operations
Polling overview
Dialing and storing numbers
Telephone line services
Additional dialing operations
Additional ways to store numbers
vi
General information
1
1
1
Using the
documentation
Bold
Bold style identifies keys on the
machine's control panel or on
the computer screen.
1
Thank you for buying a Brother machine!
Reading the documentation will help you
make the most of your machine.
Italics
Italicized style emphasizes an
important point or refers you to
a related topic.
Courier Courier New font identifies the
New
messages shown on the LCD
of the machine.
Symbols and conventions
used in the documentation
1
Follow all warnings and instructions marked
on the product.
The following symbols and conventions are
used throughout the documentation.
Note
Most of the illustrations in this User's
Guide show the MFC-8910DW.
WARNING
WARNING indicates a potentially
hazardous situation which, if not avoided,
could result in death or serious injuries.
Important
Important indicates a potentially hazardous
situation which, if not avoided, may result in
damage to property or loss of product
functionality.
Prohibition icons indicate actions
that must not be performed.
Electrical Hazard icons alert you to a
possible electrical shock.
Hot Surface icons warn you not to
touch machine parts that are hot.
Fire hazard icons alert you to the
possibility of fire.
Notes tell you how you should
respond to a situation that may arise
or give tips about how the current
operation works with other features.
1
Chapter 1
c If the language screen appears, click
your language. The CD-ROM Top Menu
will appear.
Accessing the
Advanced User’s
Guide, Software User’s
Guide and Network
User’s Guide
1
This Basic User's Guide does not contain all
the information about the machine such as
how to use the advanced features for Fax,
Copy, Printer, Scanner, PC-Fax and
Network. When you are ready to learn
detailed information about these operations,
read the Advanced User's Guide,
Software User’s Guide and
d Click Documentation.
Network User’s Guide that are on the
Installer CD-ROM.
e Click PDF documents. If the country
screen appears, choose your country.
After the list of User’s Guides appears,
choose the Guide you want to read.
Viewing Documentation
1
®
Viewing Documentation (Macintosh)
1
Viewing Documentation (Windows )
1
To view the documentation, from the Start
menu, select Brother, MFC-XXXX (where
XXXX is your model name) from the
programs group, and then choose
User’s Guides.
a Turn on your Macintosh. Insert the
Installer CD-ROM into your CD-ROM
drive. The following window will appear.
If you have not installed the software, you can
find the documentation on the Installer
CD-ROM by following the instructions below:
a Turn on your computer. Insert the
Installer CD-ROM into your CD-ROM
drive.
Note
If the Brother screen does not appear
automatically, go to My Computer
(Computer), double-click the CD-ROM
icon, and then double-click start.exe.
b Double-click the Documentation icon.
c If the model name screen appears,
choose your model name and click
Next.
b If the model name screen appears, click
your model name.
d If the language screen appears, double-
click your language folder.
2
General information
e Double-click top.pdf. If the country
How to access Guides
for Advanced Features
screen appears, choose your country.
1
f After the list of User’s Guides appears,
1
choose the Guide you want to read.
You can view and download these Guides
from the Brother Solutions Center at:
How to find Scanning instructions
1
There are several ways you can scan
documents. You can find the instructions as
follows:
Click Manuals on your model's page to
download the documentation.
Software User's Guide
Scanning
Wi-Fi Direct™ Guide
1
(MFC-8910DW)
ControlCenter
This Guide provides details on how to
configure and use your Brother machine for
wireless printing directly from a mobile device
supporting the Wi-Fi Direct™ standard.
Network Scanning
Presto! PageManager User’s Guide
Note
Google Cloud Print Guide
1
• Presto! PageManager must be installed
before use.
This Guide provides details on how to
configure your Brother machine to a Google
account and use Google Cloud Print services
for printing over the Internet from devices
using Gmail™ for mobile, GOOGLE DOCS™
for mobile and applications for the Chrome
OS.
• (Macintosh users) Presto! PageManager
is available as a download from
The complete Presto! PageManager
User’s Guide can be viewed from the Help
selection in the Presto! PageManager
application.
Mobile Print/Scan Guide for Brother
iPrint&Scan
1
This Guide provides useful information about
How to find Network setup instructions
printing JPEG and PDF files from your
Your machine can be connected to a wireless
or wired network.
mobile device and scanning from your
Brother machine to your mobile device when
connected on a Wi-Fi network.
Basic setup instructions uu Quick Setup
Guide
1
PDF printing is not supported on Windows® Phone.
(MFC-8910DW) If your wireless access point
or router supports Wi-Fi Protected Setup or
AOSS™ uu Quick Setup Guide.
More information about network setup
uu Network User's Guide
3
Chapter 1
Accessing Brother
Support (Windows )
Accessing Brother
Support (Macintosh)
®
1
1
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installer CD-ROM.
You can find all the contacts you will need,
such as Web support (Brother Solutions
Center) on the Installer CD-ROM.
ClickBrother Support on the main menu.
Double-click the Brother Support icon.
The following screen will appear:
The following screen will appear:
To download and install Presto!
PageManager, click
To access our Web site
Home Page.
Presto! PageManager.
For the latest news and product support
information
For the latest news and product support
information
(http://solutions.brother.com/), click
Brother Solutions Center.
Brother Solutions Center.
To visit our Web site for original/genuine
Brother Supplies
To visit our web site for original/genuine
Brother supplies
Supplies Information.
Supplies Information.
To access the Brother CreativeCenter
for FREE photo projects and printable
downloads, click
Brother CreativeCenter.
To return to the main page, click Back.
Or, if you have finished, click Exit.
4
General information
1
5
Chapter 1
Control panel overview
1
MFC-8510DN and MFC-8910DW have the same keys. The illustration is based on the
MFC-8910DW.
1
2
3 4
5
01/01/2012 15:00
Fax
Res:Standard
b
Press b or Dial
13 12 11
10
1
2
One Touch keys
3
Error LED
These 8 keys give you instant access to 16
previously stored numbers.
Blinks in orange when the LCD displays an
error or an important status message.
Shift
4
Duplex
Lets you access One Touch numbers 9 to 16
when held down.
You can choose Duplex to copy or print on both
sides of the paper.
FAX keys:
Hook
(MFC-8910DW) Also, this key enables
automatic 2-sided (Duplex) fax sending when
the machine is in FAX mode.
Press before dialling if you want to make sure
a fax machine will answer, and then press
Start. Also, press this key after you pick up the
handset of an external telephone during the
F/T ring (pseudo/double-rings).
5
LCD
Displays messages to help you set up and use
your machine.
(MFC-8910DW) In FAX mode and SCAN
mode a four level indicator shows the current
wireless signal strength if you are using a
wireless connection or Wi-Fi Direct™.
Redial/Pause
Redials the last number called. It also inserts a
pause when programming quick dial numbers
or when dialling a number manually.
0
Max
6
General information
1
5
6
7
8
01/01/2012 15:00
Fax
Res:Standard
b
Press b or Dial
10
9
6
Menu Keys:
9
Start
Clear
Lets you start sending faxes or making copies.
Deletes entered data or lets you cancel the
current setting.
Menu
Lets you access the Menu to program your
settings in the machine.
10 Mode keys:
FAX
Puts the machine in FAX mode.
SCAN
Puts the machine in SCAN mode.
OK
Lets you store your settings in the machine.
COPY
Volume keys:
Puts the machine in COPY mode.
d or c
11 Data LED
Press to scroll backwards or forwards through
menu selections. Press to change the volume
when in fax or standby mode.
The LED will flash depending on the machine
status.
12 Secure Print
a or b
You can print data saved in the memory when
you enter your four-digit password.
(See Software User's Guide.)
Press to scroll through the menus and options.
Address Book
When using Secure Function Lock, you can
switch restricted users by holding down Shift
as you press Secure Print. (See Advanced
User's Guide: Secure Function Lock 2.0.)
Lets you look up and dial stored numbers.
7
8
Dial pad
Use these keys to dial telephone and fax
numbers and as a keyboard for entering
information into the machine.
13 COPY keys:
Options
You can quickly and easily choose temporary
settings for copying.
Enlarge/Reduce
Stop/Exit
Stops an operation or exits from a menu.
Reduces or enlarges copies.
7
Chapter 1
Data LED indications
1
The Data LED (light emitting diode) will flash depending on the machine’s status.
LED
Machine Status
Description
Ready Mode
The machine is ready to print, in Sleep mode, there is no print
data, or the power switch is off.
Receiving Data
The machine is either receiving data from the computer,
processing data in memory, or printing data.
Green
(blinking)
Data Remaining in Print data remains in the machine's memory.
Memory
Green
8
Loading paper
2
2
Printing on plain paper, thin paper or
recycled paper from Tray 1 and Tray 2
Loading paper and
print media
2
2
a Pull the paper tray completely out of the
2
machine.
The machine can feed paper from the
standard paper tray, optional lower tray or
multi-purpose tray.
When you put paper into the paper tray, note
the following:
If your application software supports
paper size selection on the print menu,
you can select it through the software. If
your application software does not
support it, you can set the paper size in
the printer driver or by using the control
panel buttons.
Loading paper in the standard
paper tray and the optional
lower tray
2
b While pressing the green paper-guide
release lever (1), slide the paper guides
to fit the paper you are loading in the
tray. Make sure that the guides are
firmly in the slots.
You can load up to 250 sheets in the standard
paper tray (Tray 1) and 500 sheets in the
optional lower tray (Tray 2). Paper can be
loaded up to the maximum paper mark
(
) on the right-hand side of the paper
1
tray. (For recommended paper to use, see
1
9
Chapter 2
c Fan the stack of paper well to avoid
f Lift up the support flap (1) to prevent
paper from sliding off the face-down
output tray, or remove each page as
soon as it comes out of the machine.
paper jams and misfeeds.
d Put paper in the tray and make sure:
The paper is below the maximum
paper mark (
) (1).
Overfilling the paper tray will cause
paper jams.
The side to be printed on must be
face down.
The paper guides touch the sides of
1
the paper so it will feed correctly.
1
e Put the paper tray firmly back in the
machine. Make sure that it is completely
inserted into the machine.
10
Loading paper
b Pull out the MP tray support (1) and
Loading paper in the
multi-purpose tray (MP tray)
unfold the flap (2).
2
You can load up to 3 envelopes or special
print media in the MP tray or up to 50 sheets
of plain paper. Use this tray to print or copy on
thick paper, bond paper, labels or envelopes.
(For recommended paper to use, see Paper
2
Printing on plain paper, thin paper,
recycled paper and bond paper from
the MP tray
2
a Open the MP tray and lower it gently.
2
1
c Put paper in the MP tray and make sure:
The paper stays under the maximum
paper mark (1).
The side to be printed on must be
face up with the leading edge (top of
the paper) in first.
The paper guides touch the sides of
the paper so it will feed correctly.
1
11
Chapter 2
d Lift up the support flap to prevent paper
from sliding off the face-down output
tray, or remove each page as soon as it
comes out of the machine.
Printing on thick paper, labels and
envelopes from the MP tray
2
Before loading, press the corners and sides
of the envelopes to make them as flat as
possible.
a Open the back cover (face-up output
tray).
12
Loading paper
b Open the MP tray and lower it gently.
d Put paper, labels or envelopes in the MP
tray. Make sure:
The number of envelopes in the MP
tray does not exceed 3.
The paper, labels or envelopes stay
under the maximum paper mark (1).
2
The side to be printed on must be
face up.
1
c Pull out the MP tray support (1) and
unfold the flap (2).
e Send the print data to the machine.
Note
• Remove each printed envelope
immediately to prevent a paper jam.
• If your thick paper curls during printing, put
only one sheet at a time in the MP tray and
open the back cover (face-up output tray)
to let the printed pages exit to the face-up
output tray.
2
1
f Close the back cover (face-up output
tray).
13
Chapter 2
Unscannable and unprintable areas
2
The figures below show maximum unscannable and unprintable areas. These areas may vary
depending on the paper size or settings in the application you are using.
Note
When using BR-Script3 emulation, the edges of the paper that cannot be printed on are
4.2 mm.
Usage
Document
Size
Top (1)
Bottom (3)
3 mm
Left (2)
Right (4)
4 mm
1
Fax (Sending)
Letter
2
4
A4
3 mm
(ADF)
1 mm
(Scanner Glass)
3 mm
3
Legal
Letter
A4
3 mm
4 mm
4 mm
*
4 mm
Copy
*
4 mm
4 mm
3 mm
a single copy
or a 1 in 1 copy
Legal
Letter
A4
4 mm
Scan
3 mm
3 mm
3 mm
3 mm
3 mm
Legal
Letter
A4
3 mm
Print
4.2 mm
4.2 mm
4.2 mm
6.35 mm
6.01 mm
6.35 mm
Legal
14
Loading paper
Paper Size
2
Paper settings
2
Note
Paper Type
2
You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
Set up the machine for the type of paper you
are using. This will give you the best print
quality.
2
You can use ten sizes of paper for copies: A4,
Letter, Legal, Executive, A5, A5 L, A6, B5, B6
and Folio and four sizes for printing faxes: A4,
Letter, Legal or Folio (215.9 mm × 330.2
mm).
a Do one of the following:
To set the paper type for the
MP Traypress Menu, 1, 2, 1, 1.
When you change the size of paper in the
tray, you will also need to change the setting
for the paper size at the same time so your
machine can fit the document or an incoming
fax on the page.
To set the paper type for Tray#1
press Menu, 1, 2, 1, 2.
To set the paper type for Tray#2
press Menu, 1, 2, 1, 3 if you installed
the optional lower tray.
a Do one of the following:
To set the paper size for the
MP Traypress Menu, 1, 2, 2, 1.
21.Paper Type
1.MP Tray
a
b
Plain
Thick
To set the paper size for Tray#1
press Menu, 1, 2, 2, 2.
Select ab or OK
To set the paper size for Tray#2
b Press a or b to choose Thin, Plain,
Thick, Thicker, Recycled Paper
press Menu, 1, 2, 2, 3 if you installed
the optional lower tray.
or Label .
Press OK.
22.Paper Size
1.MP Tray
c Press Stop/Exit.
a
b
A4
Letter
1
Tray#2appears only if the optional lower tray is
installed.
Select ab or OK
2
The Labeltype option appears only if you chose the
b Press a or b to choose A4, Letter,
Legal, Executive, A5, A5 L, A6, B5,
B6, Folioor Any .
Press OK.
c Press Stop/Exit.
1
Tray#2appears only if the optional lower tray is
installed.
2
The Anysize option appears only when you choose
the MP tray.
15
Chapter 2
Tray Use in COPY mode
2
Note
• If you choose Anyfor the MP Tray Paper
Size, you must choose MP Onlyfor the
Tray Use setting. You cannot use the Any
Paper Size selection for the MP tray when
making N in 1 copies. You must choose
one of the other available Paper Size
selections for the MP tray.
You can change the priority tray that the
machine will use for printing copies.
When you choose Tray#1 Only, MP Only
or Tray#2 Only , the machine pulls the
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
LCD. Insert the paper in the empty tray.
• A5 Land A6size are not available for
Tray#2.
To change the tray setting follow the
instructions below:
a Press Menu, 1, 6, 1.
16.Tray Use
1.Copy
a
b
MP>T1>T2
T1>T2>MP
Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
MP>T1>T2 or T1>T2 >MP.
Press OK.
c Press Stop/Exit.
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
Note
• When loading the documents in the ADF
and MP>T1>T2or T1>T2>MPis selected,
the machine looks for the tray with the
most suitable paper and pulls paper from
that tray. If no tray has suitable paper, the
machine pulls paper from the higher
priority tray.
• When using the scanner glass, your
document is copied from the higher
priority tray even if more suitable paper is
in another paper tray.
16
Loading paper
Tray Use in FAX mode
2
Tray Use in print mode
2
You can change the default tray that the
machine will use for printing received faxes.
You can change the default tray the machine
will use for printing from your computer and
for Direct print.
When you choose Tray#1 Only, MP Only
or Tray#2 Only , the machine pulls the
2
a Press Menu, 1, 6, 3.
paper only from that tray. If the selected tray
is out of paper, No Paperwill appear on the
LCD. Insert the paper in the empty tray.
16.Tray Use
3.Print
a
MP>T1>T2
b
T1>T2>MP
When you choose T1>T2 >MP, the machine
Select ab or OK
pulls paper from Tray #1 until it is empty, then
from Tray #2, and then from the MP tray.
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
When you choose MP>T1>T2 , the machine
MP>T1>T2 or T1>T2 >MP.
Press OK.
pulls paper from the MP tray until it is empty,
then from Tray #1, and then from Tray #2.
c Press Stop/Exit.
Note
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
• You can use four sizes of paper for
printing faxes: A4, Letter, Legal or Folio.
When a suitable size is not in any of the
trays received faxes will be stored in the
machine’s memory and Size mismatch
will appear on the LCD. (For details, see
• If the tray is out of paper and received
faxes are in the machine’s memory,
No Paperwill appear on the LCD. Insert
paper in the empty tray.
a Press Menu, 1, 6, 2.
16.Tray Use
2.Fax
a
b
MP>T1>T2
T1>T2>MP
Select ab or OK
b Press a or b to choose Tray#1 Only,
Tray#2 Only , MP Only,
MP>T1>T2 or T1>T2 >MP.
Press OK.
c Press Stop/Exit.
1
Tray#2 Onlyand T2appear only if the optional
lower tray is installed.
17
Chapter 2
Type and size of paper
2
Acceptable paper and
other print media
2
The machine feeds paper from the installed
standard paper tray, multi-purpose tray or
optional lower tray.
Print quality may vary according to the type of
paper you are using.
The names for the paper trays in the
printer driver and this Guide are as
follows:
You can use the following types of print
media: plain paper, thin paper, thick paper,
thicker paper, bond paper, recycled paper,
labels or envelopes.
2
For best results, follow the instructions below:
Tray and optional unit
Standard Paper Tray
Multi-purpose Tray
Name
Tray 1
MP Tray
Tray 2
DO NOT put different types of paper in the
paper tray at the same time because it
may cause paper jams or misfeeds.
Optional Lower Tray
For proper printing, you must choose the
same paper size from your software
application as the paper in the tray.
Avoid touching the printed surface of the
paper immediately after printing.
Before you buy a lot of paper, test a small
quantity to make sure the paper is
suitable.
Use labels that are designed for use in
laser machines.
18
Loading paper
Paper capacity of the paper trays
2
Paper size
Paper types
No. of sheets
2
Standard Paper Tray
(Tray 1)
A4, Letter, Legal, B5,
Executive, A5,
Plain paper, Thin paper,
Recycled paper
up to 250 (80 g/m )
A5 (Long Edge), A6, B6,
2
Folio
2
Multi-purpose Tray
(MP Tray)
Width: 76.2 to 215.9 mm Plain paper, Thin paper,
Thick paper,
Length: 127 to 355.6 mm
Thicker paper,
50 sheets (80 g/m )
3 Envelopes
Bond paper,
Recycled paper,
Envelopes, Labels
2
Optional Lower Tray
(Tray 2)
A4, Letter, Legal, B5,
Executive, A5, B6,
Plain paper, Thin paper,
Recycled paper
up to 500 (80 g/m )
Folio
1
Folio size is 215.9 mm × 330.2 mm.
Recommended paper specifications
2
The following paper specifications are suitable for this machine.
2
Basis weight
75-90 g/m
Thickness
80-110 μm
Roughness
Higher than 20 sec.
3
Stiffness
90-150 cm /100
Grain direction
Volume resistivity
Surface resistivity
Long grain
9
11
10e -10e ohm
9
12
10e -10e ohm-cm
CaCO (Neutral)
Filler
3
Ash content
Brightness
Opacity
Below 23 wt%
Higher than 80%
Higher than 85%
Use paper made for plain paper copying.
2
Use paper that is 75 to 90 g/m .
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.
This machine can use recycled paper that meets DIN 19309 specifications.
19
Chapter 2
Types of paper to avoid
Important
2
Handling and using special
paper
2
Some types of paper may not perform well
or may cause damage to your machine.
The machine is designed to work well with
most types of xerographic and bond paper.
However, some paper variables may have an
effect on print quality or handling reliability.
Always test samples of paper before
DO NOT use paper:
• that is highly textured
• that is extremely smooth or shiny
• that is curled or warped
purchasing to ensure desirable performance.
Store paper in its original packaging and keep
it sealed. Keep the paper flat and away from
moisture, direct sunlight and heat.
Some important guidelines when selecting
paper are:
1
DO NOT use inkjet paper because it may
cause a paper jam or damage your
machine.
1
1
A curl of 2 mm or greater may cause
jams to occur.
Preprinted paper must use ink that can
withstand the temperature of the
• that is coated or has a chemical finish
• that is damaged, creased or folded
machine’s fusing process 200 °C.
If you use bond paper, paper having a
rough surface, or paper that is wrinkled or
creased, the paper may exhibit degraded
performance.
• that exceeds the recommended weight
specification in this guide
• with tabs and staples
• with letterheads using low temperature
dyes or thermography
• that is multipart or carbonless
• that is designed for inkjet printing
If you use any of the types of paper listed
above, they may damage your machine.
This damage is not covered under any
Brother warranty or service agreement.
20
Loading paper
• with windows, holes, cut-outs or
perforations
Envelopes
2
Most envelopes designed for laser printers
will be suitable for your machine. However,
some envelopes may have feed and print-
quality problems because of the way they
have been made. A suitable envelope should
have edges with straight, well-creased folds.
The envelope should lie flat and not be of
baggy or flimsy construction. You should buy
quality envelopes from a supplier who
understands that you will be using the
envelopes in a laser machine.
• with glue on the surface as shown in
the figure below
2
• with double flaps as shown in the figure
below
Envelopes can only be fed through the MP
tray.
We recommend that you print a test envelope
to make sure the print results are what you
want.
Types of envelopes to avoid
2
Important
DO NOT use envelopes:
• with sealing flaps that are not folded
down when purchased
• that are damaged, curled, wrinkled or
an unusual shape
• with each side folded as shown in the
figure below
• that are extremely shiny or textured
• with clasps, staples, snaps or tie
strings
• with self-adhesive closures
• that are of a baggy construction
• that are not sharply creased
• that are embossed (have raised writing
on them)
If you use any of the types of envelopes
listed above, they may damage your
machine. This damage may not be
covered under any Brother warranty or
service agreement.
• that were previously printed by a laser
machine
• that are pre-printed on the inside
Occasionally you may experience paper
feed problems caused by the thickness,
size and flap shape of the envelopes you
are using.
• that cannot be arranged neatly when
stacked
• that are made of paper that weighs
more than the paper weight
specifications for the machine
• with edges that are not straight or
consistently square
21
Chapter 2
Labels
2
Types of labels to avoid
2
The machine will print on most types of labels
designed for use with a laser machine. Labels
should have an adhesive that is acrylic-based
since this material is more stable at the high
temperatures in the fuser unit. Adhesives
should not come in contact with any part of
the machine, because the label stock may
stick to the drum unit or rollers and cause
jams and print quality problems. No adhesive
should be exposed between the labels.
Labels should be arranged so that they cover
the entire length and width of the sheet. Using
labels with spaces may result in labels
peeling off and causing serious jams or print
problems.
Do not use labels that are damaged, curled,
wrinkled or an unusual shape.
Important
• Avoid feeding labels with the carrier sheet
exposed because your machine will be
damaged.
All labels used in this machine must be able
to withstand a temperature of 200 °C for a
period of 0.1 seconds.
• Label sheets should not exceed the paper
weight specifications described in this
User’s Guide. Labels exceeding this
specification may not feed or print
correctly and may cause damage to your
machine.
Labels can only be fed through the MP tray.
• DO NOT reuse or insert labels that have
previously been used or are missing a few
labels on the sheet.
22
Loading documents
3
3
How to load
documents
Note
• To scan documents that are not suitable
for the ADF, see Using the scanner glass
3
You can send a fax, make copies, and scan
from the ADF (Automatic Document Feeder)
and the scanner glass.
• It is easier to use the ADF if you are
loading a multiple page document.
3
• Make sure documents with correction fluid
or written with ink are completely dry.
Using the automatic
document feeder (ADF)
3
a Unfold the ADF document support (1).
Lift up and unfold the ADF document
output support flap (2).
The ADF can hold up to 35 pages (for
MFC-8510DN) or up to 50 pages (for
MFC-8910DW) and feeds each sheet
1
2
2
individually. Use standard 80 g/m paper and
always fan the pages before putting them in
the ADF.
Document Sizes Supported
3
Length: 147.3 to 355.6 mm
Width:
147.3 to 215.9 mm
2
Weight:
64 to 90 g/m
b Fan the pages well.
How to load documents
3
c Stagger the pages of your document
face up top edge first, in the ADF until
the LCD display message changes and
you feel the top page touch the feed
rollers.
Important
• DO NOT leave thick documents on the
scanner glass. If you do this, the ADF may
jam.
• DO NOT use paper that is curled,
wrinkled, folded, ripped, stapled, paper-
clipped, pasted or taped.
• DO NOT use cardboard, newspaper or
fabric.
• To avoid damaging your machine while
using the ADF, DO NOT pull on the
document while it is feeding.
23
Chapter 3
d Adjust the paper guides (1) to fit the
How to load documents
Note
3
width of your document.
To use the scanner glass, the ADF must
be empty.
a Lift the document cover.
1
b Using the document guidelines on the
left and top, place the document
face down in the upper left corner of the
scanner glass.
Note
To scan non-standard documents, see
Using the scanner glass
3
You can use the scanner glass to fax, copy or
scan pages of a book, one page at a time.
Document Sizes Supported
3
Length: (MFC-8910DW)
Up to 355.6 mm
(MFC-8510DN)
Up to 300.0 mm
Width:
Up to 215.9 mm
Weight: Up to 2.0 kg
c Close the document cover.
Important
If the document is a book or is thick do not
slam the cover or press on it.
24
Sending a fax
4
4
c Do one of the following:
How to send a fax
4
If you want to change fax resolution,
press b and press d or c to choose
fax resolution.
The following steps show you how to send a
fax.
Press OK.
a When you want to send a fax, or change
fax send or receive settings, press the
(FAX) key to illuminate it in blue.
To send the document, go to
4
d (MFC-8910DW)
Do one of the options below:
If you want to send a single-sided
If you want to send a 2-sided
document, press Duplex.
The LCD shows:
Note
• You can send 2-sided documents from the
ADF.
01/01/2012 15:00
Fax
• When the machine is ready to scan
Res:Standard
b
2-sided documents the LCD shows
Duplex in the lower right corner.
for
Press b or Dial
b Do one of the following to load your
document:
e Enter the fax number by using the dial
pad (up to 40 digits), by pressing a One
Place the document face up in the
ADF. (See Using the automatic
Touch key, or by pressing
(Address
Book) twice and entering a three-digit
Speed Dial number.
Load your document face down on
the scanner glass. (See Using the
Note
To send faxes with multiple pages use the
ADF.
25
Chapter 4
f Press Start.
Fax settings
4
You can change fax settings.
Faxing from the ADF
(See Advanced User's Guide: Sending a fax.)
The machine starts scanning the
Duplex Scan(2-sided fax layout)
document.
(For MFC-8910DW)
Contrast
Faxing from the scanner glass
Fax Resolution
Broadcast
The machine starts scanning the first
page.
Do one of the following:
Real Time TX
Overseas Mode
Delayed Fax
Batch TX
• To send a single page, press 2 to
choose No (Send)(or press
Start again). The machine starts
sending the document.
• To send more than one page,
press 1 to choose Yesand place
the next page on the scanner
glass. Press OK. The machine
starts scanning the page. (Repeat
this step for each additional
page.) Press 2 to choose
No (Send)when all the pages
have been scanned. The
Coverpage(Setup)
Coverpage(Message)
Destination
Polled TX
machine starts sending the
document.
Note
To cancel a fax in process, press
Stop/Exit.
26
Sending a fax
Faxing Letter, Legal or Folio
size documents from the
scanner glass
Transmission Verification
Report
4
4
You can use the Transmission Verification
Report as proof that you sent a fax.
(See Advanced User's Guide: Transmission
Verification Report.) This report lists the
receiving party’s name or fax number, the
time and date of transmission, duration of
transmission, number of pages sent, and
whether or not the transmission was
successful.
When faxing Letter, Legal or Folio size
documents, you will need to set the scan
glass size to Letteror Legal/Folio ;
otherwise, a portion of your faxes will be
missing.
a Make sure you are in FAX mode
b Press Menu, 1, 9, 1.
.
4
There are several settings available for the
Transmission Verification Report:
19.Document Scan
1.Glass ScanSize
On: Prints a report after every fax you
a
A4
send.
b
Letter
On+Image: Prints a report after every fax
you send. A portion of the fax’s first page
appears on the report.
Select ab or OK
c Press a or b to choose Letteror
Legal/Folio .
Off: Prints a report if your fax is
unsuccessful due to a transmission error.
Off is the default setting.
Press OK.
d Press Stop/Exit.
1
Off+Image: Prints a report if your fax is
unsuccessful due to a transmission error.
A portion of the fax’s first page appears on
the report.
The Legal/Foliooption is available for
MFC-8910DW.
Canceling a fax in process
4
a Press Menu, 2, 4, 1.
Press Stop/Exit to cancel the fax. If you
press Stop/Exit while the machine is dialling
or sending, the LCD will ask you to confirm.
24.Report Setting
1.Transmission
a
b
Off
Off+Image
Clear Fax?
Select ab or OK
a 1.Yes
b 2.No
Select ab or OK
b Press a or b to choose On, On+Image,
Offor Off+Image.
Press OK.
Press 1 to cancel the fax.
c Press Stop/Exit.
27
Chapter 4
Note
• If you choose On+Imageor Off+Image,
the image will only appear on the
Transmission Verification Report if Real
Time Transmission is set to Off.
(See Advanced User's Guide: Real Time
Transmission.)
• If the transmission is successful, OKwill
appear next to RESULTon the
Transmission Verification Report. If the
transmission is not successful, NGwill
appear next to RESULT.
28
Receiving a fax
5
5
Receive modes
5
Note
You can use four sizes of paper for printing faxes: A4, Letter, Legal or Folio.
You must choose a receive mode depending on the external devices and telephone services you
have on your line.
Choosing the receive mode
5
5
By default, your machine will automatically receive any faxes that are sent to it. The diagrams
below will help you choose the correct mode. (For more detailed information about the receive
Do you want to use the telephone features of your machine (if available) or
an external telephone or external telephone answering device connected on the
same line as the machine?
Yes
No
Are you using the voice message function of
an external telephone answering device?
Fax Only
No
Manual
Do you want the machine to answer fax and
telephone calls automatically?
No
Fax/Tel
Yes
Yes
External TAD
To set the receive mode follow the instructions below.
a Press Menu, 0, 1.
b Press a or b to choose the receive mode.
Press OK.
Note
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.
c Press Stop/Exit.
The LCD will display the current receive mode.
29
Chapter 5
Manual
5
Using receive modes
5
Manualmode turns off all automatic
answering functions unless you are using the
Distinctive Ring Receive feature.
Some receive modes answer automatically
(Fax Onlyand Fax/Tel). You may want to
change the Ring Delay before using these
To receive a fax in Manual mode lift the
handset of the external telephone or press
Hook. When you hear fax tones (short
repeating beeps), press Start, and then press
2 to receive a fax. You can also use the Easy
Receive feature to receive faxes by lifting a
handset on the same line as the machine.
Fax Only
5
Fax Onlymode will automatically answer
every call as a fax.
Fax/Tel
5
Fax/Telmode helps you automatically
manage incoming calls, by recognizing
whether they are fax or voice calls and
handling them in one of the following ways:
External TAD
5
External TADmode lets an external
answering device manage your incoming
calls. Incoming calls will be handled in the
following ways:
Faxes will be automatically received.
Voice calls will start the F/T ring to tell you
to pick up the line. The F/T ring is a fast
pseudo/double-ring made by your
machine.
Faxes will be automatically received.
Voice callers can record a message on the
external TAD.
(Also see F/T Ring Time (Fax/Tel mode only)
(For more information see Connecting an
30
Receiving a fax
F/T Ring Time
(Fax/Tel mode only)
Receive Mode settings
5
5
Ring Delay
5
When somebody calls your machine, you and
your caller will hear the normal telephone ring
sound. The number of rings is set by the Ring
Delay setting.
The Ring Delay setting sets the number of
times the machine rings before it answers in
Fax Only and Fax/Tel modes.
If the call is a fax, then your machine will
receive it; however, if it is a voice call the
machine will sound the F/T ring (a fast
double-ring) for the time you have set in the
F/T Ring Time setting. If you hear the F/T ring
it means that you have a voice caller on the
line.
If you have external or extension telephones
on the same line as the machine, keep the
Ring Delay setting of 2. (See Using external
5
a Make sure you are in FAX mode
b Press Menu, 2, 1, 1.
.
Because the F/T ring is made by the machine,
extension and external telephones will not
ring; however, you can still answer the call on
any telephone. (For more information see
c Press a or b to choose how many times
the line rings before the machine
answers.
Press OK.
a Make sure you are in FAX mode
b Press Menu, 2, 1, 2.
.
d Press Stop/Exit.
21.Setup Receive
2.F/T Ring Time
Note
If you choose 00, the machine will answer
a
20 Secs
b
30 Secs
immediately and the line will not ring at all.
Select ab or OK
c Press a or b to choose how long the
machine will ring to alert you that you
have a voice call (20, 30, 40 or
70 seconds).
Press OK.
d Press Stop/Exit.
31
Chapter 5
Easy Receive
5
If Easy Receive is On:
5
The machine can receive a fax automatically,
even if you answer the call. When you see
Receivingon the LCD or hear a click on the
phone line through the handset you are
using, just replace the handset. Your
machine will do the rest.
If Easy Receive is Off:
5
If you are at the machine and answer a fax
call first by lifting the external handset, then
press Start, and then press 2 to receive.
If you answered at an extension telephone
Note
• If this feature is set to On, but your
machine does not connect a fax call when
you lift an extension telephone handset,
press the fax receive code l51.
• If you send faxes from a computer on the
same telephone line and the machine
intercepts them, set Easy Receive to Off.
a Make sure you are in FAX mode
b Press Menu, 2, 1, 3.
.
21.Setup Receive
3.Easy Receive
a
On
b
Off
Select ab or OK
c Press a or b to choose On(or Off).
Press OK.
d Press Stop/Exit.
32
Using PC-FAX
6
6
c The LCD shows a reminder to start the
PC-FAX Receive program on your
computer. If you have started the
PC-FAX Receive program, press OK.
If you have not started the PC-FAX
Receive program, see uu Software
User's Guide: PC-FAX receiving.
How to use PC-FAX
6
PC-FAX Receive
(For Windows® only)
6
If you turn on the PC-Fax Receive feature
your machine will store received faxes in
memory and send them to your PC
automatically. You can then use your PC to
view and store these faxes.
d Press a or b to choose <USB>or your
computer name if the machine is
connected to a network.
25.Remote Fax Opt
1.Fwd/Page/Store
Even if you have turned off your PC (at night
or on the weekend, for example), your
machine will receive and store your faxes in
its memory. The LCD will show the number of
stored faxes received, for example:
PC Fax Msg:001
a
b
<USB>
PCNAME01
6
Select ab or OK
Press OK.
e Press a or b to choose Onor Off.
When you start your PC and the PC-Fax
Receiving software runs, your machine
transfers your faxes to your PC automatically.
25.Remote Fax Opt
Backup Print
a
b
Off
On
For PC-Fax Receive to work you must have
the PC-FAX Receive software running on
your PC.
Select ab or OK
Press OK.
®
From the Windows Start menu, select
All Programs, Brother, MFC-XXXX,
PC-Fax Receiving, and select Receive.
(XXXX is your model name.)
f Press Stop/Exit.
Important
If you choose Backup Print On, the
machine will also print the fax at your
machine so you will have a copy. This is a
safety feature in case there is a power
failure before the fax is transferred to your
PC.
If you choose Backup Print On, the machine
will also print the fax.
a Press Menu, 2, 5, 1.
25.Remote Fax Opt
1.Fwd/Page/Store
a
b
Fax Forward
Paging
Select ab or OK
b Press a or b to choose
PC Fax Receive.
Press OK.
33
Chapter 6
d Enter the recipient's fax number using
your computer keyboard or by clicking
the numeric keypad of the
Note
• Before you can set up PC-Fax Receive
you must install the MFL-Pro Suite
software on your PC. Make sure your PC
is connected and turned on.
(See Software User's Guide: PC-FAX
receiving.)
Brother PC-FAX user interface. You
can also select a stored number from
the Address Book.
Click
when using your
computer keyboard or the numeric
keypad.
• If your machine has an error and is unable
to print faxes from memory, you can use
this setting to transfer your faxes to a PC.
e Click Start.
Your document will be sent to the
Brother machine and then faxed to the
recipient.
• PC-Fax Receive is not supported in Mac
OS.
PC-FAX Send
6
The Brother PC-FAX feature lets you use
your PC to send a document from an
application as a standard fax. You can send a
file created in any application on your PC as
a PC-FAX. You can even attach a cover
page.
For details uu Software User's Guide:
PC-FAX sending
How to send a PC-FAX:
6
Contact your application vendor if you need
more support.
a From your application select File, and
then Print.
The Print dialog box will be displayed.
(The steps may vary depending on your
application.)
b Select the Brother PC-FAX v.3.
c Click OK.
The Brother PC-FAX user interface will
be displayed.
34
Telephone services and external
devices
7
7
Turning on Distinctive Ring
Very important!
Telephone line
services
7
7
After you have set the Distinctive Ring feature
to on, the receive mode is set to Manual
automatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring
number, Manualmode means you must
answer all the calls yourself. You cannot
change the receive mode to another mode
while the Distinctive Ring is set to on. When
distinctive Ring is on, the LCD will show D/R
as the Receive Mode.
Distinctive Ring
7
This machine feature lets you use the
Distinctive Ringing subscriber service offered
by some telephone companies, which allows
you to have several telephone numbers on
one telephone line. Each telephone number
has its own Distinctive Ringing pattern, so
you will know which telephone number is
ringing. This is one way you can have a
separate telephone number for your
machine.
a Press Menu, 2, 0, 2.
b Press a or b to choose On.
c Press OK.
7
Your machine has a Distinctive Ringing
function, allowing you to dedicate one
telephone number just for receiving faxes.
d Press Stop/Exit.
Distinctive Ring is now set to On.
You will need to set Distinctive Ringing to On.
Turning off Distinctive Ring
7
Note
You can switch it off temporarily, then turn
it back on. When you get a new fax
number, make sure you reset this
function.
a Press Menu, 2, 0, 2.
b Press a or b to choose Off.
Press OK.
• This machine will answer only calls to
the Distinctive Ring number.
c Press Stop/Exit.
Note
If you turn off Distinctive Ring, the
machine will stay in Manualreceive mode
so you will need to set the Receive Mode
again. (See Choosing the receive mode
35
Chapter 7
Connections
7
Connecting an external
TAD (telephone
answering device)
The external TAD must be plugged into the
back of the machine, into the jack labeled
EXT. Your machine cannot work correctly if
you plug the TAD into a wall jack (unless you
are using Distinctive Ring).
7
You can connect an external Telephone
Answering Device (TAD) to the same line as
your machine. When the TAD answers a call,
your machine will “listen” for the CNG (fax
calling) tones sent by a sending fax machine.
If it hears them it will take over the call and
receive the fax. If it does not hear them, it will
let your TAD take a voice message and the
display will show Telephone.
a Plug the telephone line cord from the
telephone wall jack into the back of the
machine, in the jack labeled LINE.
b Plug the telephone line cord from your
external TAD into the back of the
machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at
the TAD’s telephone line jack, and not
its handset jack.)
The external TAD must answer within four
rings (we recommend you set it to two rings).
This is because your machine cannot hear
the CNG tones until the external TAD has
picked up the call. The sending machine will
send CNG tones for only eight to ten seconds
longer. We do not recommend using the toll
saver feature on your external TAD if it needs
more than four rings to activate it.
c Set your external TAD to four rings or
less. (The machine’s Ring Delay setting
does not apply.)
d Record the outgoing message on your
Unless you are using Distinctive Ring, the
TAD must be connected to the EXT. jack of
the machine.
external TAD.
e Set the TAD to answer calls.
Before you connect an external TAD
(telephone answering device), remove the
protective cap (2) from the EXT. jack on the
machine.
f Set the Receive Mode on your machine
1
1
2
1
2
TAD
Protective Cap
Note
If you have problems receiving faxes,
reduce the ring delay setting on your
external TAD.
36
Telephone services and external devices
Recording an outgoing
message (OGM)
External and extension
telephones
7
7
a Record 5 seconds of silence at the
Connecting an external or
extension telephone
beginning of your message. This allows
your machine time to listen for fax tones.
7
b Limit your speaking to 20 seconds.
You can connect a separate telephone
directly to your machine as shown in the
diagram below.
c End your 20-second message by giving
your Fax Receive Code for people
sending manual faxes. For example:
“After the beep, leave a message or
press l51 and Start to send a fax.”
Connect the telephone line cord to the jack
labeled EXT.
Before you connect an external telephone,
remove the protective cap (3) from the EXT.
jack on the machine.
Note
We recommend beginning your OGM with
an initial 5 second silence because the
machine cannot hear fax tones over a loud
voice. You may try leaving out this pause,
but if your machine has trouble receiving,
then you should re-record the OGM to
include it.
1
2
7
Multi-line connections (PBX)
7
3
We suggest you ask the company who
installed your PBX to connect your machine.
If you have a multi line system we suggest
you ask the installer to connect the unit to the
last line on the system. This prevents the
machine being activated each time the
system receives telephone calls. If all
incoming calls will be answered by a
1
2
3
Extension telephone
External telephone
Protective Cap
When you are using an external telephone,
the LCD shows Telephone.
switchboard operator we recommend that
you set the Receive Mode to Manual.
We cannot guarantee that your machine will
operate correctly under all circumstances
when connected to a PBX. Any difficulties
with sending or receiving faxes should be
reported first to the company who handles
your PBX.
37
Chapter 7
Using external and extension
telephones
Using a non-Brother cordless
external handset
7
7
If your non-Brother cordless telephone is
connected to the EXT. jack of the machine
cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
Using extension telephones
7
If you answer a fax call at an extension
telephone, you can make your machine
receive the fax by pressing the Fax Receive
Code l51.
If you let the machine answer first, you will
have to go to the machine so you can press
Hook to transfer the call to the cordless
handset.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at an extension telephone by
pressing the Telephone Answer Code #51.
Using Remote Codes
7
Fax Receive Code
7
Using an external telephone
(Connected to the EXT. jack of the
machine)
If you answer a fax call on an extension
telephone, you can tell your machine to
receive it by pressing the Fax Receive
Code l51. Wait for the chirping sounds then
replace the handset. (See Easy Receive
7
If you answer a fax call at the external
telephone connected to the EXT. jack of the
machine, you can make the machine receive
the fax by pressing Start and then 2 to
Receive.
If you answer a fax call at the external
telephone, you can make the machine
receive the fax by pressing Start.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Telephone Answer Code
7
If you receive a voice call and the machine is
in F/T mode, it will start to sound the F/T
(pseudo/double-ring) after the initial ring
delay. If you pick up the call on an extension
telephone you can turn the F/T ring off by
pressing #51 (make sure you press this
between the rings).
If you answer a call and no one is on
the line:
7
You should assume that you’re receiving a
manual fax.
Press l51 and wait for the chirp or until the
LCD shows Receiving, and then hang up.
If the machine answers a voice call and
pseudo/double-rings for you to take over, you
can take the call at the external telephone by
pressing Hook.
Note
You can also use the Easy Receive
feature to make your machine
automatically take the call. (See Easy
38
Telephone services and external devices
Changing the Remote Codes
7
The preset Fax Receive Code is l51. The
preset Telephone Answer Code is #51. If you
are always disconnected when accessing
your External TAD, try changing the
three-digit remote codes, for example ###
and 999.
a Make sure you are in FAX mode
b Press Menu, 2, 1, 4.
.
21.Setup Receive
4.Remote Codes
a
b
On
Off
Select ab or OK
c Press a or b to choose On(or Off).
Press OK.
Fax Receive Code.
7
Press OK.
e Enter the new Telephone Answer Code.
Press OK.
f Press Stop/Exit.
39
Dialling and storing numbers
8
8
Speed dialling
8
How to dial
8
You can dial in any of the following ways.
Press
(Address Book) twice and enter
the three digit Speed Dial number. (See
Manual dialling
8
Use the dial pad to enter all the digits of the
telephone or fax number.
Three-digit number
Note
If the LCD shows Register Now?when
you enter a One Touch or a Speed Dial
number, it means that a number is not
stored there.
One Touch dialling
8
Press the One Touch key that stores the
number you want to call. (See Storing One
To dial One Touch numbers 9 to 16, hold
down Shift as you press the One Touch key.
40
Dialling and storing numbers
Search
8
LDAP search (MFC-8910DW)
8
You can search alphabetically for names you
have stored in the One Touch and Speed Dial
memories. (See Storing One Touch Dial
If the machine is connected to your LDAP
server, you can search for information such
as fax numbers and E-mail addresses from
your server. (See How to set up LDAP
uu Network User’s Guide)
(The LDAP function is available as a
download for MFC-8510DN .)
a Make sure you are in FAX mode
b Press (Address Book).
.
Fax redial
8
c Press the dial pad key for the first few
letters of the name. (Use the chart on
enter letters.)
If you are sending a fax manually and the line
is busy, press Hook and then Redial/Pause,
wait for the other fax machine to answer, and
then press Start to try again. If you want to
make a second call to the last number dialed,
you can save time by pressing Redial/Pause
and Start.
Press OK.
d Press a or b to scroll until you find the
name you are looking for.
Press OK.
Redial/Pause only works if you dialed from
the control panel.
e Press Start.
8
If you are sending a fax automatically and the
line is busy, the machine will automatically
redial one time after five minutes.
Note
• If you do not enter a letter and press OK in
Press a or b to scroll until you find the
name you are looking for.
If you are using LDAP you must enter the
LDAP function is available as a download
for MFC-8510DN.)
• If the LCD shows No Contact Found
when you enter the first few letters of the
name, it means that a name for the letter
is not stored.
41
Chapter 8
Storing numbers
8
You can set up your machine to do the
following types of easy dialling: One Touch,
Speed Dial and Groups for Broadcasting
faxes. You can also specify the default
resolution for each One Touch and Speed
Dial number. When you dial a quick dial
number, the LCD shows the name, if you
stored it, or the number. A scan profile can
also be stored along with the fax number.
If you lose electrical power, the quick dial
numbers stored in the memory will not be lost.
A scan profile is the resolution and other scan
settings that you choose when you store a
number. For example, you can select
Standard, Fine, S.Fine or Photo for the
Fax/Tel option and Standard, Fine or Photo
for IFAX. Or, you can select Color 100 dpi,
Color 200 dpi, Color 300 dpi, Color 600 dpi,
Color Auto, Gray 100 dpi, Gray 200 dpi, Gray
300 dpi, Gray Auto, B&W 300 dpi, B&W 200
dpi, or B&W 200x100 dpi if you selected one
of the E-Mail options. (The IFAX and E-Mail
options are available as a download for
MFC-8510DN.)
42
Dialling and storing numbers
One Touch and Speed Dial Storage Options
8
The following chart shows the selections for the settings for One Touch and Speed Dial numbers
when IFAX and E-mail options are on your machine. When you store numbers, the LCD instructs
you to choose from the options shown in the following steps.
Step 1
Step 2
Step 3
Step 4
Step 5
Step 6
Enter One
Touch or
Speed Dial
Location
Select Registration Enter Number Enter
Select Resolution
Select File
type
or E-mail
Address
Name
Type
One Touch Fax/Tel
or
Fax Number or (Name)
Tel Number
Std, Fine, S.Fine,
Photo
-
Speed Dial
IFAX
E-mail Address
Std, Fine, Photo
-
Email Color PDF
100dpi, 200dpi,
300dpi, 600dpi,
Auto
PDF, PDF/A,
SPDF, SiPDF
Email Color JPG
Email Color XPS
100dpi, 200dpi,
300dpi, 600dpi,
Auto
-
-
100dpi, 200dpi,
300dpi, 600dpi,
Auto
8
Email Gray PDF
Email Gray JPG
Email Gray XPS
Email B&W PDF
Email B&W TIFF
100dpi, 200dpi,
300dpi, Auto
PDF, PDF/A,
SPDF, SiPDF
100dpi, 200dpi,
300dpi, Auto
-
100dpi, 200dpi,
300dpi, Auto
-
300dpi, 200dpi,
200x100dpi
PDF, PDF/A,
SPDF, SiPDF
300dpi, 200dpi,
200x100dpi
-
1
Registration Type selection is available for MFC-8910DW. The selection is also available for MFC-8510DN if you
download the IFAX and E-mail options from the Brother Solutions Center at: http://solutions.brother.com/.
Note
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the
necessary information for reproducing the document after long-term storage.
• SPDF (Secure PDF) is a PDF file format that has been password-protected.
• SiPDF (Signed PDF) is a PDF file format that helps prevent data tampering and the
impersonation of an author by including a digital certificate within the document. If you choose
SiPDF, you must install a certificate on your machine using Web Based Management. Choose
Signed PDF from Administrator in Web Based Management. (How to install a certificate uu
Network User's Guide)
43
Chapter 8
c Do one of the following:
Storing a pause
8
Enter the name using the dial pad
(up to 15 characters). To help you
enter letters, see Entering text
Press Redial/Pause to insert a 3.5-second
pause between numbers. You can press
Redial/Pause as many times as needed to
increase the length of the pause.
Press OK.
Press OK to store the number
Storing One Touch Dial
numbers
without a name.
8
d If you want to save a fax resolution along
Your machine has 8 One Touch keys where
you can store 16 fax or telephone numbers
for automatic dialling. To access numbers 9
to 16, hold down Shift as you press the One
Touch key.
with the number, do one of the following:
To store the fax resolution, press
a or b to choose Std, Fine, S.Fine
or Photo.
Press OK.
Press OK if you don't want to change
the default resolution.
For MFC-8910DW
(or if you downloaded IFAX and
E-mail options):
8
If you installed the IFAX and E-mail options
on the MFC-8510DN, use this procedure to
store the One Touch Dial numbers.
For MFC-8510DN:
8
a Press the One Touch key where you
want to store the number or E-mail
address.
You can add the IFAX and E-mail options by
downloading them from the Brother Solutions
If a number or E-mail address is not
stored there, the LCD shows
Register Now?
Then you can store IFAX and E-mail options
on your machine by following the steps for
MFC-8910DW. See For MFC-8910DW
Press 1 to choose Yes.
b Press a or b to choose one of the
following:
a Press the One Touch key where you
want to store the number.
Fax/Tel
IFAX
If a number is not stored there, the LCD
shows Register Now?.
Press 1 to choose Yes.
Email Color PDF
Email Color JPG
Email Color XPS
Email Gray PDF
Email Gray JPG
Email Gray XPS
Email B&W PDF
Email B&W TIFF
Press OK.
b Enter the telephone or fax number (up to
20 characters).
Press OK.
44
Dialling and storing numbers
c Enter the fax/telephone number (up to
20 characters each) or E-mail address
(up to 60 characters each). For help
entering characters, see Entering text
Go to step
Fax/Tel
IFAX
Email Color PDF
Email Color JPG
Email Color XPS
Email Gray PDF
Email Gray JPG
Email Gray XPS
Email B&W PDF
Email B&W TIFF
Press OK.
Note
• If you selected an E-Mail Registration
address, you can only use the E-mail
address when you are in SCAN mode.
• If you selected the IFAX Registration Type
you can only use the E-mail address when
you are in FAX mode.
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
d Do one of the following:
Enter the name using the dial pad
(up to 15 characters).
Press OK.
8
Press OK to store the number or
• You can also store the number or E-mail
E-mail address without a name.
address by pressing Menu, 2, 3, 1.
• For details about the file format
uu Software User's Guide: Using the
Scan key.
e Do one of the following:
If you want to save a fax/scan
resolution along with the number, go
to the appropriate step as shown in
the following table.
f Press a or b to choose the resolution
from Std, Fine, S.Fineor Photo.
Press OK.
If you do not want to change the
default resolution, press OK.
g Press a or b to choose the resolution
from Std, Fineor Photo.
Press OK.
h Press a or b to choose the resolution
from 100dpi, 200dpi, 300dpi,
600dpior Auto. Press OK.
When you chose
45
Chapter 8
i Press a or b to choose the resolution
Storing Speed Dial numbers
8
from 100dpi, 200dpi, 300dpior
Auto.
Press OK.
You can store your frequently used numbers
as Speed Dial numbers, so that when you dial
you will only have to press a few keys
When you chose
(
(Address Book) twice, the three-digit
number and Start). The machine can store
300 Speed Dial numbers (001- 300).
j Press a or b to choose the resolution
from 300dpi, 200dpior 200x100dpi.
Press OK.
For MFC-8510DN:
8
When you chose Email B&W PDF,
You can add the IFAX and E-mail options by
downloading them from the Brother Solutions
k Press a or b to choose the PDF type
from PDF, PDF/A, SPDF(Secure PDF)
or SiPDF(Signed PDF) that will be used
to send to your PC.
Then you can store IFAX and E-mail options
on your machine by following the steps for
MFC-8910DW. See For MFC-8910DW
Press OK.
Note
a Press
(Address Book) twice and
enter a three-digit Speed Dial location
number (001-300).
If you choose SPDF(Secure PDF), the
machine will ask you to enter a four-digit
password using the numbers 0-9 before it
starts scanning.
If a number is not stored there, the LCD
shows Register Now?
Press 1 to choose Yes.
b Enter the telephone or fax number (up to
20 characters).
Press OK.
c Do one of the following:
Enter the name using the dial pad
(up to 15 characters). For help
entering characters, see Entering
Press OK.
Press OK to store the number
without a name.
d If you want to save a fax resolution along
with the number, do one of the following:
To store the fax resolution, press
a or b to choose Std, Fine, S.Fine
or Photo.
Press OK.
Press OK if you don't want to change
the default resolution.
46
Dialling and storing numbers
d Do one of the following:
For MFC-8910DW
(or if you downloaded IFAX and
E-mail options):
Enter the name using the dial pad
8
(up to 15 characters).
If you have installed the IFAX and E-mail
options on the MFC-8510DN, use this
procedure to store the Speed Dial numbers.
Press OK.
Press OK to store the number or
E-mail address without a name.
a Press
(Address Book) twice and
enter a three-digit Speed Dial location
number (001-300).
e Do one of the following:
If you want to save a fax/scan
resolution along with the number, go
to the appropriate step as shown in
the following table:
If a number or E-mail address is not
stored there, the LCD shows
Register Now?
Press 1 to choose Yes.
If you do not want to change the
default resolution, press OK.
b Press a or b to choose one of the
following:
Option selected in step b
Fax/Tel
Go to step
Fax/Tel
IFAX
Email Color PDF
Email Color JPG
Email Color XPS
Email Gray PDF
Email Gray JPG
Email Gray XPS
Email B&W PDF
Email B&W TIFF
Press OK.
IFAX
Email Color PDF
Email Color JPG
Email Color XPS
Email Gray PDF
Email Gray JPG
Email Gray XPS
Email B&W PDF
Email B&W TIFF
8
c Enter the fax/telephone number (up to
20 characters each) or E-mail address
(up to 60 characters each). For help
entering characters, see Entering text
Note
• When you do a broadcast and you have
saved a scan profile along with the
number or E-mail address, the scan profile
of the One Touch, Speed Dial or Group
number you chose first will be applied to
the broadcast.
Press OK.
Note
• If you selected an E-Mail Registration
address, you can only use the E-mail
address when you are in SCAN mode.
• For details about the file format
uu Software User's Guide: Using the
Scan key.
• If you selected the IFAX Registration Type
you can only use the E-mail address when
you are in FAX mode.
• You can also store the number by
pressing Menu, 2, 3, 2.
f Press a or b to choose the resolution
from Std, Fine, S.Fineor Photo.
Press OK.
47
Chapter 8
g Press a or b to choose the resolution
from Std, Fineor Photo.
Press OK.
Changing or Deleting
One Touch and Speed Dial
numbers
8
h Press a or b to choose the resolution
from 100dpi, 200dpi, 300dpi,
600dpior Auto. Press OK.
You can change or delete a One Touch or
Speed Dial number that has already been
stored. The LCD will show the name or
number, and if the number has a scheduled
job, such as a delayed fax, or a fax forwarding
number, it will display a message.
When you chose
i Press a or b to choose the resolution
from 100dpi, 200dpi, 300dpior
a Do one of the following:
Auto.
Press OK.
To change or delete a stored One
Touch number, press Menu, 2, 3, 1.
When you chose
23.Address Book
1.One Touch Dial
j Press a or b to choose the resolution
from 300dpi, 200dpior 200x100dpi.
Press OK.
One Touch:
Select One Touch
When you chose Email B&W PDF,
Press the One Touch key number
you want to change or delete.
To change or delete a stored Speed
Dial number, press Menu, 2, 3, 2.
k Press a or b to choose the PDF type
from PDF, PDF/A, SPDF(Secure PDF)
or SiPDF(Signed PDF) that will be used
to send to your PC.
23.Address Book
2.Speed Dial
Press OK.
Speed Dial? #_
Enter & OK Key
Note
If you choose SPDF(Secure PDF), the
machine will ask you to enter a four-digit
password using the numbers 0-9 before it
starts scanning.
Enter the Speed Dial number you
want to change or delete, then press
OK.
Note
If a One Touch or Speed Dial number in
the Group you are trying to change has
been set to a scheduled job or a fax
forwarding number, the LCD will ask you if
you want to change the name or number.
48
Dialling and storing numbers
b Do one of the following:
Press 1 to choose Changeto edit the
number, name or E-mail address.
Press 2 to choose Clearto delete
all information in a One Touch or
Speed Dial number.
When Erase This Data?
appears, press 1 to choose Yesto
confirm.
23.Address Book
#005:MIKE
a
1.Change
b
2.Clear
Select ab or OK
c <For MFC-8510DN:>
Edit the number, name and Resolution
by the following the instruction in the
Note. When you are finished editing,
press OK.
8
(For more details, see Storing One
<For MFC-8910DW or if you
downloaded IFAX and E-mail options:>
Edit the Registration Type, number or
E-mail address, name and Resolution
by the following the instruction in the
Note. When you are finished editing,
press OK.
(For more details, see Storing One
Note
To edit the stored name or number, press
d or c to position the cursor under the
character you want to change and press
Clear. Then enter the correct character.
The LCD will display your new setting.
d Press Stop/Exit.
49
Making copies
9
9
c Press Start.
How to copy
9
Stop copying
9
The following steps show the basic copy
operation. (See Advanced User's Guide.)
To stop copying, press Stop/Exit.
a When you want to make a copy, press
(COPY) to illuminate it in blue.
Copy settings
9
Make sure you are in COPY mode.
Press COPY and then press a or b to scroll
through the copy settings. When the setting
you want is highlighted, press c repeatedly
until you see the option you want, and then
press OK.
(BASIC USER'S GUIDE)
For details about changing the following
The LCD shows:
Paper Type
Contrast:-
+
Quality :Auto
Enlg/Red:100%
Paper Size
(ADVANCED USER'S GUIDE)
Tray
:MP>T1
1
Pressab or Start
For details about changing the following
settings uu Advanced User's Guide: Copy
settings)
1
No. of Copies
Use the dial pad to enter the number
of copies you want.
Enlg/Red(Enlarge/Reduce)
Stack/Sort
Note
The default setting is FAX mode. You can
change the amount of time that the
machine stays in COPY mode after the
last copy operation. (See Advanced
User's Guide: Mode Timer.)
Quality
Brightness
Contrast
Page Layout
Tray Select(Tray Selection)
Duplex
b Do one of the following to load your
document:
Place the document face up in the
ADF. (See Using the automatic
Load your document face down on
the scanner glass. (See Using the
50
Printing data from a USB Flash
memory drive or digital camera
supporting mass storage
10
10
With the Direct Print feature, you do not need
a computer to print data. You can print by just
plugging your USB Flash memory drive into
the machine’s USB direct interface. You can
also connect and print directly from a camera
set to USB mass storage mode.
Creating a PRN file for
direct printing
10
Note
The screens in this section may vary
depending on your application and
operating system.
You can use a USB Flash Memory Drive that
has the following specifications:
USB Class
USB Mass Storage Class
a From the menu bar of an application,
click File, then Print.
USB Mass Storage SCSI or SFF-8070i
Class
b Choose
Transfer protocol
Bulk transfer Only
Brother MFC-XXXX Printer (1) and
check the Print to file box (2).
Click Print.
FAT12/FAT16/FAT32
Format
Sector size
Encryption
Max. 4096 Byte
USB Flash MemoryDrive
does not secure itself.
1
1
NTFS format is not supported.
Note
2
• Some USB Flash memory drives may not
work with the machine.
10
• If your camera is in PictBridge mode, you
cannot print data. Please refer to the
documentation supplied with your camera
to switch from PictBridge mode to mass
storage mode.
c Choose the folder you want to save the
file to and enter the file name if you are
prompted to.
If you are prompted for a file name only,
you can also specify the folder you want
to save the file in by entering the
directory name. For example:
C:\Temp\FileName.prn
If you have a USB Flash memory drive
or digital camera connected to your
computer, you can save the file directly
to the USB Flash memory drive.
51
Chapter 10
Printing data directly
from the USB Flash
memory drive or digital
camera supporting
mass storage
Note
• Make sure your digital camera is turned
on.
• If an error occurs, the USB memory menu
will not appear on the LCD.
• When the machine is in the Deep Sleep
mode, the LCD does not show any
information even if you connect a USB
Flash memory drive or digital camera to
the USB direct interface. Press Stop/Exit
on the control panel to wake up the
machine.
10
a Connect your USB Flash memory drive
or digital camera to the USB direct
interface (1) on the front of the machine.
Your machine will enter Direct Print
mode automatically.
The LCD will automatically show the
USB memory menu to confirm the
intended use of the USB Flash memory
drive or digital camera.
b Press a or b to choose
1.Direct Print.
Press OK.
Note
• If Direct Print is restricted in Secure
Function Lock 2.0 for your User ID, and
access has been given to another User ID
or Public mode, Access Deniedwill
appear on the LCD. The machine will ask
your name so you may switch to a User ID
or Public mode that has access.
1
If you are a restricted user with access to
Direct Print, press a or b to choose your
name and press OK. Enter your four-digit
password and press OK.
• If your machine has been set to Secure
Function Lock On, you may not be able to
access Direct Print. (See Advanced
User's Guide: Switching Users.)
• If your ID has been restricted to a page
limit in Secure Function Lock, the LCD will
show Remaining Pageswith the
1
number of pages you have left to print.
52
Printing data from a USB Flash memory drive or digital camera supporting mass storage
c Press a or b to choose the folder name
Note
or file name you want to print.
Press OK.
• You can choose the following settings:
If you have chosen the folder name,
press a or b to choose the file name you
want to print.
Paper Size
Media Type
Multiple Page
Orientation
Duplex
Press OK.
Direct Print
a1./FOLDER1
2.FILE_1.PDF
b3.FILE_2.PDF
Select ab or OK
Collate
Tray Use
Note
Print Quality
PDF Option
• Your digital camera must be switched
from PictBridge mode to mass storage
mode.
• Depending on the file type, some of
these settings may not appear.
• If you want to print an index of the files,
choose Index Print, and then press
OK. Press Start to print the data.
e Press Start if you have finished
selecting settings.
d Do one of the following:
f Use the dial pad keys to enter the
number of copies you want.
Press OK.
Press a or b to choose a setting you
need to change and press OK, and
then press a or b to choose an option
for the setting and press OK.
Direct Print
FILE_1.PDF
No. of Copies:
Press Start
If you do not need to change the
current default settings, go to
1
10
g Press Start to print the data.
h Press Stop/Exit.
Important
• To prevent damage to your machine, DO
NOT connect any device other than a
digital camera or USB Flash memory drive
to the USB direct interface.
Print File Set
aPaper Size
Media Type
bMultiple Page
Select ab or OK
• DO NOT remove the USB Flash memory
drive or digital camera from the USB direct
interface until the machine has finished
printing.
53
Chapter 10
Note
• You can change the default tray that the
machine will use for printing. Press Menu,
1, 6, 3, and then press a or b to select the
tray you want as the new default.
• You can change the default settings for
Direct Print by using the control panel
when the machine is not in the Direct Print
mode. Press Menu, 5 to enter the
54
How to print from a computer
11
11
Printing a document
11
The machine can receive data from your
computer and print it. To print from a
computer, you must install the printer driver.
(See Software User's Guide: Printing for
®
Windows or Printing and Faxing for
Macintosh.)
a Install the Brother printer driver from the
Installer CD-ROM. (See Quick Setup
Guide.)
b From your application, choose the Print
command.
c Choose the name of your machine in the
Print dialog box and click Properties
(or Preferences, depending on the
application you are using).
d Choose the settings you want in the
Properties dialog box, and then
click OK.
Paper Size
Orientation
Copies
11
Media Type
Resolution
Print Settings
Multiple Page
Duplex / Booklet
Paper Source
e Click OK to begin printing.
55
How to scan to a computer
12
12
Scanning a document as a PDF file using
ControlCenter4 (Windows )
®
12
(Detailed information uu Software User's Guide: Scanning)
Note
The screens on your PC may vary depending on your model.
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.
You can use ControlCenter4 on your computer.
b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.
d Make sure the machine you want to use is selected from the Model pull-down list.
56
How to scan to a computer
e Set the scanning configuration.
Click Configuration, and then select Button settings, Scan and File.
The configuration dialog box appears. You can change the default settings.
1
2
3
4
5
12
1 Confirm PDF (*.pdf) is selected from the File Type pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
57
Chapter 12
g Click File.
The machine starts the scanning process. The folder where the scanned data is saved will
open automatically.
58
How to scan to a computer
Changing the SCAN key settings
12
Before scanning
12
To use the machine as a scanner, install a scanner driver. If the machine is on a network,
configure it with a TCP/IP address.
Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)
Configure the machine with a TCP/IP address if network scanning does not work.
®
(See Software User's Guide: Configuring Network Scanning (Windows ).)
SCAN key settings
12
You can change your machine’s SCAN key settings using ControlCenter4.
a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.
b Make sure the machine you want to use is selected from the Model pull-down list.
c Click the Device Settings tab.
d Click Device Scan Settings.
12
59
Chapter 12
e Choose the File tab. You can change the default settings.
1
2
3
4
5
1 You can choose the file type from the pull-down list.
2 You can enter the file name you want to use for the document.
3 You can save the file to the default folder, or choose your preferred folder by clicking the
(Browse) button.
4 You can choose a scanning resolution from the Resolution pull-down list.
5 You can choose the document size from the Document Size pull-down list.
f Click OK.
60
How to scan to a computer
Scanning using the SCAN key
12
b Press (SCAN).
c Press a or b to choose Scan to PC.
Press OK.
d Press a or b to choose File.
Press OK.
e (MFC-8910DW)
If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge
or 2sided (S)edge.
Press OK.
f (For Network users)
Press a or b to choose the destination computer you want to send to.
Press OK.
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the
destination computer using the dial pad on the control panel.
Press OK.
g Press a or b to choose Start Scan.
Press OK.
h Press Start.
The machine starts the scanning process.
Note
The following scan modes are available:
Scan to:
• USB
®
• Network(Windows )
12
• E-mail(Server) (For MFC-8910DW)
• Image(Scan to PC)
• OCR(Scan to PC)
• E-mail(Scan to PC)
• File(Scan to PC)
• FTP
• Web Service (Web Services Scan)
1
Available for MFC-8510DN if you download IFAX and E-mail options.
2
Windows® users only. (Windows Vista® SP2 or later and Windows® 7)
See Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or greater and
Windows® 7).
61
Routine maintenance
A
A
Replacing the consumable items
A
The following messages appear on the LCD in the Ready mode. These messages provide
advanced warnings to replace the consumable items before they reach the end of their life. To
avoid any inconvenience, you may want to buy spare consumable items before the machine stops
printing.
Note
The drum unit and toner cartridge are two separate parts.
Toner cartridge
Order No. TN-3320, TN-3350, TN-3370
TN-3320, TN-3350
Drum unit
Order No. DR-3355
TN-3370
LCD messages
Consumable item Approximate life
How to replace
Order No.
to get ready
Toner Low
Toner cartridge
See page 64.
3,000 pages
8,000 pages
TN-3320
Prepare New
Toner
Cartridge.
TN-3350
12,000 pages
TN-3370
1
2
3
4
5
6
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
Available for MFC-8910DW.
62
Routine maintenance
You will need to clean the machine regularly and replace the consumable items when the following
messages are displayed on the LCD.
LCD messages
Consumable item Approximate life
to replace
How to replace
Order No.
Replace Toner
Toner cartridge
Drum unit
3,000 pages
8,000 pages
TN-3320
TN-3350
12,000 pages
30,000 pages
TN-3370
DR-3355
Replace Parts
Drum
Drum Stop
1
2
3
4
5
6
7
8
A4 or Letter size single-sided pages.
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
1 page per job.
Drum life is approximate and may vary by type of use.
Standard toner cartridge
High yield toner cartridge
Super high yield toner cartridge
Available for MFC-8910DW.
Note
• Discard used consumable according to local regulations, keeping it separate from domestic
waste. If you have questions, call your local waste disposal office.
• We recommend placing used consumable items on a piece of paper to prevent accidentally
spilling or scattering the material inside.
• If you use paper that is not a direct equivalent for the recommended paper, the life of
consumable items and machine parts may be reduced.
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of
replacement will vary depending on the complexity of printed pages, percentage of coverage
and type of media used.
A
63
Toner Low
A
Replacing the toner cartridge
A
Order No. TN-3320, TN-3350, TN-3370
The Standard toner cartridge can print
Toner Low
approximately 3,000 pages . The High Yield
toner cartridge can print approximately 8,000
Prepare...
If the LCD shows Toner Low, buy a new
toner cartridge and have it ready before you
get a Replace Tonermessage.
pages . The Super High Yield toner cartridge
can print approximately 12,000 pages .
Actual page count will vary depending on
your average type of document.
Replace Toner
A
When the toner cartridge is running low, the
LCD shows Toner Low.
When the following message appears on the
LCD, you need to replace the toner cartridge:
The toner cartridge that comes supplied with
the machine will need to be replaced after
approximately 3,000 pages.
Replace Toner
1
Approx. cartridge yield is declared in accordance
with ISO/IEC 19752.
Open the...
Note
The machine will stop printing until you
replace the toner cartridge. A new genuine
Brother toner cartridge will reset the Replace
Toner mode.
• It is a good idea to keep a new toner
cartridge ready for use when you see the
Toner Lowwarning.
• To ensure high quality printing, we
recommend that you use only Genuine
Brother Brand toner cartridges. When you
want to buy toner cartridges, please call
Brother Customer Service.
• If you print graphics, bold text, charts,
Web pages with borders, and other types
of printouts that consist of more than
simple text, the amount of toner used will
increase.
• We recommend that you clean the
machine when you replace the toner
cartridge. (See Advanced User's Guide:
Cleaning and checking the machine.).
• If you change the print density setting for
lighter or darker printing, the amount of
toner used will change.
• Wait to unpack the toner cartridge until
immediately before you put it into the
machine.
64
Routine maintenance
Replacing the toner cartridge
A
WARNING
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
b Press the front cover release button and
then open the front cover.
c Take out the drum unit and toner
cartridge assembly.
A
65
Important
WARNING
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
(See Product Safety Guide: To use the
product safely.)
d Push down the green lock lever and take
the toner cartridge out of the drum unit.
66
Routine maintenance
e Unpack the new toner cartridge. Hold
the cartridge level with both hands and
gently shake it from side to side several
times to spread the toner evenly inside
the cartridge.
Important
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
Important
• Wait to unpack the new toner cartridge
until immediately before you put it in the
machine. If a toner cartridge is left
unpacked for a long time, the toner life will
be shortened.
<Drum unit>
• If an unpacked drum unit is put in direct
sunlight or room light, the unit may be
damaged.
• Brother strongly recommends that you DO
NOT refill the toner cartridge provided with
your machine. We also strongly
recommend that you continue to use only
Genuine Brother Brand replacement toner
cartridges. Use or attempted use of third
party toner and/or cartridges in the Brother
machine may cause damage to the
machine and/or may result in
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
accidentally spill or scatter toner.
A
unsatisfactory print quality. In addition,
use of third party toner and/or cartridges
may trigger incorrect status messages,
cause the printer to stop prematurely or
otherwise malfunction. Our limited
Note
• Be sure to seal up the used toner cartridge
tightly in a suitable bag so that toner
warranty coverage does not apply to any
problem that is caused by the use of third
party toner and/or cartridges. To protect
your investment and obtain premium
performance from the Brother machine,
we strongly recommend the use of
Genuine Brother Supplies.
powder does not spill out of the cartridge.
• Discard used consumable according to
local regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office.
67
f Pull off the protective cover.
g Put the new toner cartridge firmly into
the drum unit until you hear it lock into
place. If you put it in correctly, the green
lock lever will lift automatically.
Important
Put the toner cartridge in the drum unit
immediately after you have removed the
protective cover. To prevent any
degradation to the print quality, DO NOT
touch the shaded parts shown in the
illustrations.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
68
Routine maintenance
h Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Cleaning the corona wire
A
If you have print quality problems, clean the
corona wire as follows:
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
b Press the front cover release button and
then open the front cover.
1
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
i Put the drum unit and toner cartridge
assembly back into the machine.
c Take out the drum unit and toner
cartridge assembly.
A
j Close the front cover of the machine.
Note
After you replace a toner cartridge, DO
NOT turn off the machine's power switch
or open the front cover until the LCD
clears the Please Waitmessage and
returns to Ready mode.
69
Important
WARNING
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
70
Routine maintenance
d Clean the corona wire inside the drum
unit by gently sliding the green tab from
left to right and right to left several times.
Replacing the drum unit
A
Order No. DR-3355
A new drum unit can print approximately
30,000 A4 or Letter size single-sided pages.
Note
• There are many factors that determine the
actual drum life, such as the temperature,
humidity, type of paper, type of toner used
and so on. Under ideal conditions, the
average drum life is estimated at
1
approximately 30,000 pages. The actual
number of pages that your drum will print
may be significantly less than this
estimate. Because we have no control
over the many factors that determine the
actual drum life, we cannot guarantee a
minimum number of pages that will be
printed by your drum.
Note
Be sure to return the tab to the home
position (a) (1). If you do not, printed
pages may have a vertical stripe.
• For best performance, use only genuine
Brother toner. The machine should be
used only in a clean, dust-free
e Put the drum unit and toner cartridge
assembly back into the machine.
environment with adequate ventilation.
• Printing with a non-Brother drum unit may
reduce not only the print quality but also
the quality and life of the machine itself.
Warranty coverage does not apply to
problems caused by the use of a
non-Brother drum unit.
Drum Error
Drum Error
Open the...
A
A
f Close the front cover of the machine.
The corona wire has become dirty. Clean the
corona wire in the drum unit. (See Cleaning
If you cleaned the corona wire and
Drum Errorwas not cleared then the drum
unit is at the end of its life. Replace the drum
unit with a new one.
71
Replace Parts
Drum
Replacing the drum unit
Important
A
A
• While removing the drum unit, handle it
carefully because it may contain toner. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
Replace Parts
Drum
The drum unit has exceeded its rated life.
Please replace the drum unit with a new one.
We recommend a genuine Brother drum unit
be installed at this time.
• Every time you replace the drum unit,
clean the inside of the machine.
(See Advanced User's Guide: Cleaning
and checking the machine.)
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
• Wait to unpack the new drum unit
immediately before you put it in the
machine. Exposure to direct sunlight or
room light may damage the drum unit.
Drum Stop
Drum Stop
A
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
b Press the front cover release button and
then open the front cover.
Replace the...
We cannot guarantee the print quality. Please
replace the drum unit with a new one. We
recommend a genuine Brother drum unit be
installed at this time.
After replacement, reset the drum counter by
following the instructions included with the
new drum unit. (See Resetting the drum
72
Routine maintenance
c Take out the drum unit and toner
Important
cartridge assembly.
• We recommend that you place the drum
unit and toner cartridge assembly on a
clean, flat surface with a piece of
disposable paper underneath it in case
you accidentally spill or scatter toner.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
A
73
d Push down the green lock lever and take
Important
the toner cartridge out of the drum unit.
• Handle the toner cartridge carefully. If
toner scatters on your hands or clothes,
immediately wipe or wash it off with cold
water.
• To avoid print quality problems, DO NOT
touch the shaded parts shown in the
illustrations.
<Toner cartridge>
WARNING
<Drum unit>
• DO NOT put a toner cartridge or a toner
cartridge and drum unit assembly into a
fire. It could explode, resulting in
injuries.
• DO NOT use flammable substances,
any type of spray, or an organic
solvent/liquid containing alcohol or
ammonia to clean the inside or outside
of the product. Doing so could cause a
fire or electrical shock. Instead, use only
a dry, lint-free cloth.
• We recommend that you place the toner
cartridge on a clean, flat, level, stable
surface with a sheet of disposable paper
or cloth underneath it in case you
(See Product Safety Guide: To use the
product safely.)
accidentally spill or scatter toner.
Note
• Be sure to seal up the used drum unit
tightly in a suitable bag so that toner
powder does not spill out of the drum unit.
• Discard used consumable according to
local regulations, keeping it separate from
domestic waste. If you have questions,
call your local waste disposal office.
74
Routine maintenance
e Unpack the new drum unit.
g Put the drum unit and toner cartridge
assembly back into the machine.
Do not close the front cover of the
machine.
f Put the toner cartridge firmly into the
new drum unit until you hear it lock into
place. If you put the cartridge in
correctly, the green lock lever will lift
automatically.
Resetting the drum counter
A
When you replace the drum unit with a new
one, you need to reset the drum counter by
completing the following steps.
Important
Do not reset the drum counter when you
only replace the toner cartridge.
a With the front cover still open, press
Clear.
Replace Drum?
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
a
b
1.Yes
2.No
Select ab or OK
A
b To confirm you are installing a new
drum, press 1.
c When the LCD shows Accepted, close
the front cover of the machine.
75
Troubleshooting
B
B
If you think there is a problem with your machine, check each of the items below first and follow
the troubleshooting tips.
You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.
Identifying your problem
B
First, check the following:
The machine's power cord is connected correctly and the machine’s power switch is turned on.
If the machine does not turn on after connecting the power cord, see Other difficulties
All of the protective parts have been removed.
Paper is inserted correctly in the paper tray.
The interface cables are securely connected to the machine and the computer, or the wireless
connection is set up on both the machine and your computer.
LCD Messages
If you did not solve your problem with the above checks, identify your problem and then go to the
page suggested below.
Paper handling and Printing problems:
Telephone and Fax problems:
Copying problems:
76
Troubleshooting
Scanning problems:
Software and Network problems:
B
77
Error and maintenance messages
B
As with any sophisticated office product, errors may occur and consumable items may need to be
replaced. If this happens, your machine identifies the error or required routine maintenance and
shows the appropriate message. The most common error and maintenance messages are shown
below.
You can correct most errors and perform routine maintenance by yourself. If you need more help,
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:
Error Message
Cause
Action
Access Denied
The function you want to use is Contact your administrator to check your
restricted by Secure Function Secure Function Lock Settings.
Lock 2.0.
Access Error
The device is removed from
Press Stop/Exit. Reinsert the device and try to
the USB direct interface while print with Direct Print.
the data is processing.
Cartridge Error
Put the Toner
Cartridge back
in.
The toner cartridge is not
installed correctly.
Pull out the drum unit and toner cartridge
assembly, take out the toner cartridge, and put
it back into the drum unit again. Put the drum
unit and toner cartridge assembly back in the
machine.
Comm.Error
Poor telephone line quality
Send the fax again or connect the machine to
caused a communication error. another telephone line. If the problem
continues, call the telephone company and ask
them to check your telephone line.
Connection Fail
You tried to poll a fax machine Check the other fax machine’s polling setup.
that is not in Polled Waiting
mode.
Cooling Down
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its not blocked by something.
current print job and go into
cooling down mode. During the
cooling down mode, you will
hear the cooling fan running
whilethe LCDshowsCooling
Down, and Wait for a
while.
Make sure that you can hear the fan in the
machine spinning and that the exhaust outlet is
Wait for a while
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
78
Troubleshooting
Error Message
Cause
Action
Cover is Open
The front cover is not
completely closed.
Close the front cover of the machine.
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF is open while loading Close the ADF cover of the machine, then
a document.
press Stop/Exit.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover of the machine.
Make sure paper is not jammed inside the
back of the machine, and then close the
fuser cover and press Start.
DIMM Error
The DIMM is not installed
Turn off the machine and remove the
correctly.
DIMM.
The DIMM is broken.
(See Advanced User's Guide: Installing
extra memory.)
The DIMM does not meet
the required specifications. Confirm the DIMM meets the required
specifications.
(See Advanced User's Guide: Memory
board.)
Re-install the DIMM correctly. Wait a few
seconds, and then turn it on again.
If this error message appears again,
replace the DIMM with a new one.
(See Advanced User's Guide: Installing
extra memory.)
Disconnected
Document Jam
The other person or other
person’s fax machine stopped
the call.
Try to send or receive again.
The document was not
document scanned from the
ADF was too long.
DR Mode in Use
The machine is set to
Distinctive Ring mode. You
cannot change the Receive
Mode from Manual to another
mode.
Set Distinctive Ring to Off.
B
Drum Error
The corona wire on the drum
unit needs to be cleaned.
Clean the corona wire on the drum unit.
The toner cartridge is placed in Put the toner cartridge into the drum unit, and
the machine without the drum then re-install the drum unit and toner cartridge
unit.
assembly in the machine.
79
Error Message
Cause
Action
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit.
Duplex Disabled
Fuser Error
The back of the machine is not Close the back cover of the machine.
closed completely.
The temperature of the fuser
Turn the power switch off, wait a few seconds,
unit does not rise to a specified and then turn it on again. Leave the machine
temperature within the
specified time.
idle for 15 minutes with the power on.
The fuser unit is too hot.
Jam Duplex
Jam Inside
The paper is jammed in the
duplex tray or the fuser unit.
The toner cartridge is placed in Put the toner cartridge into the drum unit, and
the machine without the drum then re-install the drum unit and toner cartridge
unit.
assembly in the machine.
Jam MP Tray
Jam Rear
tray of the machine.
The paper is jammed in the
back of the machine.
Jam Tray 1
The paper is jammed in the
paper tray of the machine.
Jam Tray 2
Limit Exceeded
The printing limit set by Secure Contact your administrator to check your
Function Lock 2.0 was
reached.
Secure Function Lock Settings.
Log Access Error
Manual Feed
The machine could not access Contact your administrator to check the Store
the print log file in the server.
Print Log to Network settings.
For detailed information uu Network User's
Guide: Store Print Log to Network
Manual was selected as the
Place paper in the MP tray. If the machine is in
paper source when there was Pause mode, press Start.
no paper in the MP tray.
No HUB Support
No Paper
A USB hub device is
connected to the USB direct
interface.
Disconnect the USB hub device from the USB
direct interface.
The machine is out of paper in Do one of the following:
the specified tray or all trays, or
paper is not correctly loaded in
the paper tray.
Refill paper in the paper tray shown on the
LCD. Make sure the paper guides are set to
the correct size.
Remove the paper and load it again. Make
sure the paper guides are set to the correct
size.
80
Troubleshooting
Error Message
Cause
Action
Verify the number and try again.
No Response/Busy
The number you dialed does
not answer or is busy.
No Toner
The toner cartridge or the drum Remove the drum unit and toner cartridge
unit and toner cartridge
assembly is not installed
correctly.
assembly, remove the toner cartridge from the
drum unit, and re-install the toner cartridge
back into the drum unit again. Re-install the
drum unit and toner cartridge assembly back in
the machine. If the problem continues, replace
the toner cartridge.
No Tray
The standard paper tray is not Re-install the standard paper tray.
installed or not installed
correctly.
Not Available
Out of Memory
The requested function is not
permitted to all User IDs by
Secure Function Lock 2.0.
Contact your administrator to check your
Secure Function Lock Settings.
The machine’s memory is full. Fax sending or copy operation in process
Do one of the following:
Press Start to send or copy the scanned
pages.
Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the faxes from the memory.
Print the faxes that are stored in the
memory to restore the memory to 100%.
Then turn off Fax Storage to avoid storing
more faxes in the memory.
(See Advanced User's Guide: Printing a fax
from the memory and Fax Storage.)
Add optional memory.
(See Advanced User's Guide: Memory
board.)
B
Print operation in process
Do one of the following:
Reduce the print resolution.
(See Software User's Guide: Printing (for
®
Windows ) or Printing and Faxing (for
Macintosh)).
Clear the faxes from the memory.
(See the above explanation.)
81
Error Message
Cause
Action
Out of Memory
The machine’s memory is full. Press Stop/Exit and delete the previously
stored secure print data.
Secure Print Data
is full.
See Software User's Guide: Secure Print Key.
Print Unable XX
The machine has a mechanical Do one of the following:
problem.
Turn the power switch off, wait a few
minutes, and then turn it on again.
If the problem continues, call Brother
Customer Service.
Protected Device
Rename the File
The protect switch of the USB Turn off the protect switch of the USB Flash
Flash memory drive is on.
memory drive.
There is already a file on the
Change the file name of the file on the USB
USB Flash memory drive with Flash memory drive or the file you are trying to
the same name as the file you save.
are trying to save.
Replace Parts
Drum
It is time to replace the drum
unit.
Replace the drum unit.
The drum unit counter was not Reset the drum unit counter.
reset when a new drum was
installed.
Replace Parts
Fuser Unit
Replace Parts
Laser Unit
Replace Parts
PF Kit 1
It is time to replace the fuser
unit.
Call Brother Customer Service to replace the
fuser unit.
It is time to replace the laser
unit.
Call Brother Customer Service to replace the
laser unit.
It is time to replace the paper
feeding kit.
Call Brother Customer Service to replace the
PF Kit.
PF Kit 2
PF Kit MP
Replace Toner
The toner cartridge is at the
end of its life. The machine will
stop all print operations.
Replace the toner cartridge.
While memory is available,
faxes will be stored in the
memory.
82
Troubleshooting
Error Message
Cause
Action
Scan Unable XX
The machine has a mechanical
problem.
Turn the power switch off, and then turn it
on again.
If the problem continues, call Brother
Customer Service.
Document is too long for
duplex scanning.
Press Stop/Exit. Use the suitable size of paper
for duplex scanning.
Size Error
The paper size defined in the
printer driver is not usable for
the tray you use.
Choose a paper size which is supported by the
tray shown on the LCD.
Size Error DX
The paper size defined in the
printer driver and the control
panel menu is not available for
automatic duplex printing.
Press Stop/Exit. Choose a paper size which is
supported by the duplex tray.
The paper size you can use for automatic
duplex printing is A4.
The paper in the tray is not
correct size and is not usable
for automatic duplex printing.
Load the correct size of paper in the tray and
set the “Paper Size” (Menu, 1, 2, 2).
The paper size you can use for automatic
duplex printing is A4.
Size mismatch
Toner Low
The paper in the tray is not the Load the correct size of paper in the tray and
correct size.
set the “Paper Size” (Menu, 1, 2, 2).
If the LCD shows Toner Low Order a new toner cartridge now so a
you can still print; however, the replacement toner cartridge will be available
machine is telling you that the when the LCD shows Replace Toner.
toner cartridge is near the end
of its life.
Too Many Files
Unusable Device
There are too many files stored Reduce the number of files stored on the USB
on the USB Flash memory
drive.
Flash memory drive.
A defective USB device or a
Unplug the device from the USB direct
high power consumption USB interface. Turn the machine off and then on
device has been connected to again.
the USB direct interface.
Remove the
Device. Turn the
power off and
back on again.
B
Unusable Device
A USB device or USB Flash
Unplug the device from the USB direct
memory drive that is encrypted interface.
or not supported has been
(See the specifications for supported USB
connected to the USB direct
interface.
Flash memory drives in Printing data from a
83
Error Message
Cause
Action
Wrong Paper Size
The machine cannot find paper Load the paper in the paper tray shown on the
of the same size in another tray LCD.
when the paper tray in use has
run out of paper during a copy
operation.
84
Troubleshooting
Transferring faxes to your PC
B
Transferring your faxes or Fax
Journal report
You can transfer the faxes from your
machine’s memory to your PC.
B
If the LCD shows:
a Make sure that you have installed
MFL-Pro Suite on your PC, and then
turn on PC-Fax Receiving on the PC.
(See Software User's Guide: PC-FAX
receiving.)
Print Unable XX
Scan Unable XX
We recommend transferring your faxes to
another fax machine or to your PC. (See
®
From the Windows Start menu, select
All Programs, Brother, MFC-XXXX,
PC-Fax Receiving, and select
Receive. (XXXX is your model name.)
You can also transfer the Fax Journal report
to see if there are any faxes you need to
transfer. (See Transferring the Fax Journal
b Make sure that you have set
PC Fax Receiveon the machine.
(See PC-FAX Receive
Note
If faxes are in the machine’s memory
when you set up PC-Fax Receive, the
LCD will ask if you want to transfer the
faxes to your PC.
If there is an error message on the
machine’s LCD, after the faxes have been
transferred, disconnect the machine from
the power source for several minutes, and
then reconnect it.
c Do one of the following:
To transfer all faxes to your PC,
press 1. You will be asked if you want
a backup print.
Transferring faxes to another fax
machine
B
To exit and leave the faxes in the
memory, press 2.
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
d Press Stop/Exit.
a Press Menu, 9, 0, 1.
Transferring the Fax Journal report to
another fax machine
B
b Do one of the following:
If you have not set up your Station ID, you
cannot enter fax transfer mode. (See Quick
Setup Guide: Set your Station ID.)
If the LCD shows No Data, there
are no faxes left in the machine’s
memory. Press Stop/Exit.
B
Enter the fax number to which faxes
a Press Menu, 9, 0, 2.
will be forwarded.
b Enter the fax number to which the Fax
c Press Start.
Journal report will be forwarded.
c Press Start.
85
Document is jammed under
the document cover
Document Jams
B
B
Document is jammed in the
top of the ADF unit
a Take out any paper from the ADF that is
B
not jammed.
b Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
c Pull the jammed document out to the
right.
b Open the ADF cover.
c Pull the jammed document out to the
left.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
If the document rips or tears, be sure
you remove all small paper scraps to
prevent future jams.
d Close the ADF cover.
e Press Stop/Exit.
d Close the document cover.
e Press Stop/Exit.
86
Troubleshooting
Removing small documents
jammed in the ADF
Document is jammed at the
output tray
B
B
a Lift the document cover.
a Take out any paper from the ADF that is
not jammed.
b Insert a piece of stiff paper, such as
cardstock, into the ADF to push any
small paper scraps through.
b Pull the jammed document out to the
right.
c Press Stop/Exit.
c Close the document cover.
d Press Stop/Exit.
B
87
d When loading paper in the MP tray,
make sure that the paper stays under
the maximum paper height guides (1) on
both sides of the tray.
Paper Jams
B
Always remove all paper from the paper tray
and straighten the stack when you add new
paper. This helps prevent multiple sheets of
paper from feeding through the machine at
one time and prevents paper jams.
1
Paper is jammed in the MP tray
B
If the LCD shows Jam MP Tray, follow
these steps:
a Remove the paper from the MP tray.
b Remove any jammed paper from in and
around the MP tray.
e Press Start to resume printing.
c Fan the paper stack, and then put it back
in the MP tray.
88
Troubleshooting
b Use both hands to slowly pull out the
Paper is jammed in paper tray 1
or tray 2
jammed paper.
B
If the LCD shows Jam Tray 1or
Jam Tray 2, follow these steps:
a Pull the paper tray completely out of the
machine.
For Jam Tray 1:
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
c Make sure that the paper is below the
maximum paper mark (
) in the
For Jam Tray 2:
paper tray. While pressing the green
paper-guide release lever, slide the
paper guides to fit the paper size. Make
sure that the guides are firmly in the
slots.
d Put the paper tray firmly back in the
machine.
B
89
c Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
Paper is jammed at the back
of the machine
B
If the LCD shows Jam Rear, a paper jam
occurred behind the back cover. Follow these
steps:
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
b Press the front cover release button and
then open the front cover.
90
Troubleshooting
Important
WARNING
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
B
91
d Open the back cover.
e Pull the green tabs at the left and right
hand sides toward you and fold down
the fuser cover (1).
1
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
f Using both hands, gently pull the
jammed paper out of the fuser unit.
92
Troubleshooting
g Close the fuser cover (1).
Paper is jammed inside the
machine
B
If the LCD shows Jam Inside, follow these
steps:
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
b Pull the paper tray completely out of the
machine.
1
h Close the back cover.
i Put the drum unit and toner cartridge
assembly back into the machine.
B
j Close the front cover of the machine.
93
c Use both hands to slowly pull out the
e Slowly take out the drum unit and toner
cartridge assembly. The jammed paper
may be pulled out with the drum unit and
toner cartridge assembly, or this may
release the paper so you can pull it out
from inside of the machine.
jammed paper.
Note
Pulling the jammed paper downward
allows you to remove the paper easier.
d Press the front cover release button and
then open the front cover.
94
Troubleshooting
Important
WARNING
• We recommend that you put the drum unit
and toner cartridge assembly on a piece of
disposable paper or cloth in case you
accidentally spill or scatter toner.
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
• Handle the drum unit and toner cartridge
assembly carefully. If toner scatters on
your hands or clothes, immediately wipe
or wash it off with cold water.
• To prevent damage to the machine from
static electricity, DO NOT touch the
electrodes shown in the illustration.
Note
The drum unit and toner cartridge are two
separate parts. Make sure both are
installed as an assembly. If the toner
cartridge is placed in the machine without
the drum unit, the messages
B
Drum Erroror Jam Insidemay be
displayed.
95
f Push down the green lock lever and take
the toner cartridge out of the drum unit.
Remove the jammed paper if there is
any inside the drum unit.
Note
Make sure that you put in the toner
cartridge correctly or it may separate from
the drum unit.
h Put the drum unit and toner cartridge
assembly back into the machine.
g Put the toner cartridge back into the
drum unit until you hear it lock into place.
If you put the cartridge in correctly, the
green lock lever on the drum unit will lift
automatically.
i Close the front cover of the machine.
j Put the paper tray firmly back in the
machine.
Note
If you turn off the machine while
Jam Insideis displayed, the machine
will print incomplete data from your
computer. Before you turn on the
machine, delete the print spool job on your
computer.
96
Troubleshooting
c Open the back cover.
Paper is jammed in the duplex
tray
B
If the LCD shows Jam Duplex, follow these
steps:
a Leave the machine turned on for 10
minutes for the internal fan to cool the
extremely hot parts inside the machine.
b Pull the paper tray completely out of the
machine.
WARNING
HOT SURFACE
After you have just used the machine, some
internal parts of the machine will be
extremely hot. Wait for the machine to cool
down before you touch the internal parts of
the machine.
B
97
d Using both hands, gently pull the
jammed paper out of the back of the
machine.
g Pull the jammed paper out of the
machine or out of the duplex tray.
e Close the back cover.
f Pull the duplex tray completely out of the
machine.
h Make sure that the jammed paper does
not remain under the machine from
static electricity.
i Put the duplex tray back into the
machine.
j Put the paper tray firmly back in the
machine.
98
Troubleshooting
If you are having difficulty with your machine
B
Important
• For technical help, you must call the country where you bought the machine. Calls must be
made from within that country.
• If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips. You can correct most problems by yourself.
• If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
• Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
Printing difficulties
Difficulties
Suggestions
No printout.
Check that the correct printer driver has been installed and chosen.
Check to see if the LCD is showing an error message.
Check that the machine is online:
(Windows® 7 and Windows Server® 2008 R2)
Click the
(Start) button and then Devices and Printers. Right-click
Brother MFC-XXXX Printer and click See what's printing. Click Printer in the
menu bar. Make sure that Use Printer Offline is unchecked.
(Windows Vista® and Windows Server® 2008)
Click the
(Start) button, Control Panel, Hardware and Sound, and then
Printers. Right-click Brother MFC-XXXX Printer. Make sure that
Use Printer Offline is unchecked.
(Windows® XP and Windows Server® 2003)
Click the Start button and choose Printers and Faxes. Right-click
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.
Contact your administrator to check your Secure Function Lock settings.
The machine is not printing or has Press Stop/Exit.
stopped printing.
The machine will cancel the print job and clear it from the memory. The printout
may be incomplete.
The headers or footers appear
when the document displays on the bottom margins in your document to allow for this.
There is an unprintable area on the top and bottom of the page. Adjust the top and
B
screen but they do not show up
when it is printed.
The machine prints unexpectedly
or it prints garbage.
Press Stop/Exit to cancel print jobs.
Check the settings in your application to make sure that it is set up to work with
your machine.
99
Printing difficulties (continued)
Difficulties
Suggestions
The machine prints the first couple Check the settings in your application to make sure that it is set up to work with
of pages correctly, then some
pages have text missing.
your machine.
Your computer is not recognizing the machine’s input buffer’s full signal. Make
sure that you connected the interface cable correctly.
See Quick Setup Guide.
The machine does not print on both Check the paper size setting in the printer driver. You need to choose A4 paper
that is 60 to 105 g/m2.
sides of the paper even though the
printer driver setting is Duplex.
The machine does not change to
Direct Print mode when a USB
When the machine is in Deep Sleep mode, the machine does not wake up even
if you connect a USB flash memory drive to the USB direct interface. Press
flash memory drive is connected to Stop/Exit to wake up the machine.
the USB direct interface.
Cannot perform ‘Page Layout’
printing.
Check that the paper size setting in the application and in the printer driver are the
same.
Print speed is too slow.
Try changing the printer driver setting. The highest resolution needs longer data
processing, sending and printing time.
Check that the back cover is firmly closed and the duplex tray is firmly installed.
Add optional memory.
See Advanced User's Guide: Installing extra memory.
The machine does not print from
Adobe® Illustrator®.
Try to reduce the print resolution.
See Software User's Guide: Printing (for Windows®).
See Software User's Guide: Printing and Faxing (for Macintosh).
Poor print quality
Paper handling difficulties
Difficulties
Suggestions
The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error
If there is no paper, load a new stack of paper into the paper tray.
If there is paper in the paper tray, make sure it is straight. If the paper is curled,
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack
over and put it back into the paper tray.
Reduce the amount of paper in the paper tray, and then try again.
Make sure that manual feed mode is not chosen in the printer driver.
Clean the paper pick-up roller.
See Advanced User's Guide: Cleaning the paper pick-up rollers.
The machine does not feed paper
from the MP tray.
Make sure that MP Tray is chosen in the printer driver.
Fan the paper well and put it back in the tray firmly.
100
Troubleshooting
Paper handling difficulties (continued)
Difficulties
Suggestions
The machine does not feed paper
from the MP Tray when using a
large stack of paper.
Fan the paper well and make sure the paper is under the maximum paper
mark (1). Stagger the pages and put them in the tray until you feel the top page
touch the feed rollers as shown in the illustration.
1
How do I print on envelopes?
You can load envelopes in the MP tray. Your application must be set up to print
the envelope size you are using. This is usually done in the Page Setup or
Document Setup menu of your application. (See your application’s manual for
more information.)
Printing received faxes
Difficulties
Suggestions
Condensed print
Usually this is caused by a poor telephone connection. Make a copy: if your copy
looks good, you probably had a bad connection, with static or interference on the
telephone line. Ask the other party to send the fax again.
Horizontal streaks
Top and bottom sentences are
cut off
B
Missing lines
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit.
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
101
Printing received faxes (continued)
Difficulties
Suggestions
Received faxes appear as split or
blank pages.
Left and right margins are cut off or a single page is printed on two pages.
Turn on Auto Reduction.
See Advanced User's Guide: Printing a reduced incoming fax.
Telephone line or connections
Difficulties
Suggestions
Dialling does not work. (No dial
tone)
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Send a manual fax by pressing Hook and dialling the number. Wait to hear fax
receiving tones before pressing Start.
If there is no dial tone, connect a known working telephone and telephone line
cord to the jack. Then lift the external telephone's handset and listen for a dial
tone. If there is still no dial tone, ask your telephone company to check the line
and/or wall jack.
The machine does not answer
when called.
Make sure the machine is in the correct receive mode for your setup.
Check for a dial tone. If possible, call your machine to hear it answer. If there is
still no answer, check the telephone line cord connection. If you do not hear ringing
when you call your machine, ask your telephone company to check the line.
102
Troubleshooting
Receiving faxes
Difficulties
Suggestions
Cannot receive a fax.
Make sure your machine has a dial tone by pressing the Hook key. If you hear
static or interference on your fax line, please contact your local telephone
company.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL
or VoIP services, please contact your service provider for connection instructions.
Make sure the machine is in the correct Receive Mode. This is determined by the
external devices and telephone subscriber services you have on the same line as
the Brother machine.
If you have a dedicated fax line and want your Brother machine to
automatically answer all incoming faxes, you should select Fax Onlymode.
If your Brother machine shares a line with an external answering machine, you
should select the External TADmode. In External TADmode, your
Brother machine will automatically receive incoming faxes and voice callers
will be able to leave a message on your answering machine.
If your Brother machine is on a line with the Distinctive Ring subscriber
If your Brother machine shares a line with other telephones and you want it to
automatically answer all incoming faxes, you should select the Fax/Tel
mode. In Fax/Telmode, your Brother machine will automatically receive
faxes and produce a pseudo/double-ring to alert you to answer voice calls.
If you do not want your Brother machine to automatically answer any incoming
faxes, you should select the Manualmode. In Manualmode, you must
answer every incoming call and activate the machine to receive faxes.
Another device or service at your location may be answering the call before your
Brother machine answers. To test this, lower the ring delay setting:
If the answer mode is set to Fax Onlyor Fax/Tel, reduce the ring delay to
1 ring.
If the answer mode is set to External TAD, reduce the number of rings
programmed on your answering machine to 2.
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.
Have someone send you a test fax:
If you received the test fax successfully, your machine is operating correctly.
Remember to reset your ring delay or answering machine setting back to your
original setting. If receiving problems recur after resetting the ring delay, then
a person, device, or subscriber service is answering the fax call before the
machine has a chance to answer.
B
If you were not able to receive the fax, then another device or subscriber
service may be interfering with your fax reception or there may be a problem
with your fax line.
103
Receiving faxes (continued)
Difficulties
Suggestions
Cannot receive a fax.
If you are using a telephone answering machine (External TADmode) on the
same line as the Brother machine, make sure your answering machine is set up
correctly.
(continued)
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your
Brother machine’s LINE jack.
Remove the protective cap from your Brother machine’s EXT jack, and then
plug the telephone line cord from your answering machine into the EXT jack.
Set your answering machine to answer within 4 rings.
If you are having problems receiving faxes or voice messages, set your
answering machine to answer within 2 or 3 rings.
4
Record the outgoing message on your answering machine.
Record five seconds of silence at the beginning of your outgoing
message.
Limit your speaking to 20 seconds.
End your outgoing message with your Fax Receive Code for people
sending manual faxes. For example: “After the beep, leave a message or
press l51 and Start to send a fax.”
5
6
Set your answering machine to answer calls.
Set your Brother machine’s Receive Mode to External TAD.
Make sure your Brother machine's Easy Receive feature is turned On. Easy
Receive is a feature that allows you to receive a fax even if you have answered
the call on an external or extension telephone.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
Contact your administrator to check your Secure Function Lock Settings.
Sending faxes
Difficulties
Suggestions
Cannot send a fax.
Check all line cord connections. Make sure the telephone line cord is plugged into
the telephone wall jack and the LINE jack of the machine.
Make sure that FAX
is illuminated.
Print the Transmission Verification Report and check for an error.
See Advanced User's Guide: Reports.
Contact your administrator to check your Secure Function Lock Settings.
Ask the other party to check that the receiving machine has paper.
104
Troubleshooting
Sending faxes (continued)
Difficulties
Suggestions
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check your
machine’s scanner operation. If the copy quality is not good, clean the scanner.
See Advanced User's Guide: Cleaning the scanner.
Transmission Verification Report
says RESULT:NG.
There is probably temporary noise or static on the line. Try sending the fax again.
If you are sending a PC-Fax message and get RESULT:NGon the Transmission
Verification Report, your machine may be out of memory. To free up extra
memory, you can turn off fax storage (See Advanced User's Guide: Changing
Remote Fax Options.), print fax messages in memory (See Advanced User's
Guide: Printing a fax from the memory.) or cancel a delayed fax or polling job.
(See Advanced User's Guide: Checking and canceling waiting jobs.) If the
problem continues, ask the telephone company to check your telephone line.
If you often get transmission errors due to possible interference on the telephone
line, try changing the Compatibility setting to Basic(for VoIP).
Sent faxes are blank.
Make sure you are loading the document correctly. When using the ADF, the
document should be face up. When using the scanner glass, the document should
be face down.
Vertical black lines when sending.
Black vertical lines on faxes you send are typically caused by dirt or correction fluid
on the glass strip.
See Advanced User's Guide: Cleaning the scanner.
Handling incoming calls
Difficulties
Suggestions
The machine ‘Hears’ a voice as a
CNG Tone.
If Easy Receive is set to On, your machine is more sensitive to sounds. It may
mistakenly interpret certain voices or music on the line as a fax machine calling
and respond with fax receiving tones. Deactivate the machine by pressing
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive
Code (the factory setting is l51). If you answered on the external telephone
(connected to the EXT. jack), press Start to receive the fax. When your machine
answers, hang up.
Custom features on a single line.
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, Voice Mail, an
answering machine, an alarm system or other custom feature on a single
telephone line with your machine, it may create a problem sending or receiving
faxes.
B
For Example: If you subscribe to Call Waiting or some other custom service and
its signal comes through the line while your machine is sending or receiving a fax,
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error
Correction Mode) feature should help overcome this problem. This condition is
related to the telephone system industry and is common to all devices that send
and receive information on a single, shared line with custom features. If avoiding
a slight interruption is crucial to your business, a separate line with no custom
features is recommended.
105
Copying difficulties
Difficulties
Suggestions
Cannot make a copy.
Make sure that COPY
is illuminated.
Contact your administrator to check your Secure Function Lock Settings.
Vertical black line appears in
copies.
Black vertical lines on copies are typically caused by dirt or correction fluid on the
glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and
also the white bar and white plastic above them.
See Advanced User's Guide: Cleaning the scanner.
Make sure you are loading the document correctly.
Copies are blank.
Scanning difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in
starting to scan. (Windows®)
your scanning application. For example, in PageManager, click File,
Select Source to choose the Brother TWAIN/WIA driver.
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source. In
starting to scan. (Macintosh)
PageManager, click File, Select Source and choose the Brother TWAIN driver.
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA
Scanner Driver
See Software User's Guide: Scanning a document using the ICA driver (Mac OS
X 10.6.x or greater).
OCR does not work.
Try increasing the scanning resolution.
(Macintosh users)
Make sure you have downloaded and installed Presto! PageManager from
Network scanning does not work.
Cannot scan.
Contact your administrator to check your Secure Function Lock Settings.
Software difficulties
Difficulties
Suggestions
(Windows® users)
Cannot install software or print.
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair
and reinstall the software.
106
Troubleshooting
Network difficulties
Difficulties
Suggestions
Cannot print over a wired Network. If you are having Network problems.
See Network User's Guide.
Make sure your machine is powered onand is online and in Ready mode. Print the
Network Configuration Report to verify your Network settings.
See Advanced User's Guide: Reports.
Reconnect the LAN cable to the hub to verify that the cable and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. You can check the current wired network status
from the Network control panel menu.
(Windows® and Macintosh)
The network scanning feature
does not work.
The network scanning feature may not work due to the firewall settings. Change
or disable the firewall settings. It is necessary to set the third-party
Security/Firewall Software to allow Network scanning. To add port 54925 for
Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
(Macintosh)
Re-select your machine in the Device Selector application located in
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the
model list in ControlCenter2.
(Windows® only)
The network PC-Fax Receive
feature does not work.
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:
In Name: Enter any description, for example Brother PC-FAX Rx.
In Port number: Enter 54926.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
For more details, you can read FAQs and troubleshooting suggestions at
B
(Windows®)
The Brother software cannot be
installed.
If the Security Software warning appears on the PC screen during the installation,
change the Security Software settings to permit the Brother product setup
program or other program to run.
(Macintosh)
If you are using a firewall function of anti-spyware or antivirus security software,
temporarily disable it and then install the Brother software.
107
Network difficulties (continued)
Difficulties
Suggestions
Cannot connect to wireless
network. (MFC-8910DW)
Investigate the problem using the WLAN Report. Press Menu, 6, 7. and then
press Start.
See Quick Setup Guide.
Other difficulties
Difficulties
Suggestions
The machine will not turn on.
Adverse conditions on the power connection (such as lightning or a power surge)
may have triggered the machine’s internal safety mechanisms. Turn the machine
off and unplug the power cord. Wait for ten minutes, then plug in the power cord
and turn the machine on.
If the problem is not solved, turn off the machine. If you are using a backup battery
or surge suppressor device, disconnect it to make sure it is not the problem. Plug
the machine's power cord directly into a different known working wall outlet and
turn on the machine.
(Windows®)
You need the following settings to print EPS data:
The machine cannot print EPS data
that includes binary with the
BR-Script3 printer driver.
a
For Windows® 7 and Windows Server® 2008 R2:
Click the (Start) button and Devices and Printers.
For Windows Vista® and Windows Server® 2008:
Click the
(Start) button, Control Panel, Hardware and Sound, and
then Printers.
For Windows® XP and Windows Server® 2003:
Click the Start button, and select Printers and Faxes.
b
c
Right-click the Brother MFC-XXXX BR-Script3 icon and select
From the Device Settings tab, choose TBCP (Tagged binary
communication protocol) in Output Protocol.
(Macintosh)
If your machine is connected to a computer with a USB interface, you cannot print
EPS data that includes binary. You can print the EPS data at the machine through
a network. For installing BR-Script3 printer driver through the network, visit the
The machine beeps when you try to
access the Setup Receive and
Setup Send menus.
If FAX
is not illuminated, press it to turn on FAX mode. The Setup Receive
settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available only
when the machine is in FAX mode.
1
For Windows® 7 and Windows Server® 2008 R2: Printer properties, and Brother MFC-XXXX BR-Script3 if
necessary
108
Troubleshooting
Setting Dial Tone detection
B
Telephone line interference /
VoIP
B
Setting the Dial Tone to Detectionwill
shorten the Dial Tone detect pause.
If you are having difficulty sending or
receiving a fax due to possible interference
on the telephone line, we recommend that
you adjust the Equalization for compatibility
to reduce the modem speed for fax
operations.
a Press Menu, 0, 4.
04.Dial Tone
a
b
Detection
No Detection
Select ab or OK
a Press Menu, 2, 0, 1.
b Press a or b to choose Detectionor
No Detection.
20.Miscellaneous
1.Compatibility
a
b
High
Normal
Press OK.
Select ab or OK
c Press Stop/Exit.
b Press a or b to choose High, Normalor
Basic(for VoIP).
Basic(for VoIP)reduces the
modem speed to 9600 bps and turns
off ECM (error correction mode).
Unless interference is a recurring
problem on your telephone line, you
may prefer to use it only when
needed.
To improve compatibility with most
VoIP services, Brother recommends
changing the compatibility setting to
Basic(for VoIP).
Normalsets the modem speed at
14400 bps.
Highsets the modem speed at
33600 bps.
Press OK.
c Press Stop/Exit.
B
Note
VoIP (Voice over IP) is a type of phone
system that uses an Internet connection,
rather than a traditional phone line.
109
Improving the print quality
B
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good,
the problem is probably not the machine. Check the interface cable connections and try printing
a different document. If the printout or test page printed from the machine has a quality problem,
check the following steps first. And then, if you still have a print quality problem, check the chart
below and follow the recommendations.
Note
Using non-Brother supplies may affect the print quality, hardware performance, and machine
reliability.
a To get the best print quality, we suggest using the recommended paper. Check that you use
paper that meets our specifications. (See Acceptable paper and other print media
b Check that the drum unit and toner cartridge are installed correctly.
Examples of poor print
quality
Recommendation
Take out the drum unit and toner cartridge assembly. Hold the
assembly level with both hands and gently shake it from side to side
several times to spread the toner evenly inside the cartridge.
ABCDEFGH
abcdefghijk
If the LCD shows Replace Toner, put in a new toner cartridge.
A B C D
abcde
0 1 2 3 4
Check the machine’s environment. Conditions such as humidity, high
temperatures, and so on, may cause this print fault.
See Product Safety Guide: Choosing a location.
Faint
If the whole page is too light, Toner Savemay be turned on. Turn
off Toner Savein the machine's menu settings or
Toner Save Mode in the Printer Properties of the driver.
See Advanced User's Guide: Toner Save.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Clean the corona wire of the drum unit.
Put in a new toner cartridge.
Put in a new drum unit.
110
Troubleshooting
Examples of poor print
quality
Recommendation
Make sure that you use paper that meets our specifications.
ABCDEFGH
abcdefghijk
Check the machine’s environment. Conditions such as high
temperatures and high humidity can increase the amount of
background shading.
A B C D
abcde
0 1 2 3 4
See Product Safety Guide: Choosing a location.
Put in a new toner cartridge.
Grey background
Put in a new drum unit.
Make sure that you use paper that meets our specifications. Rough-
surfaced paper or thick paper may cause this problem.
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Typemenu setting.
®
See Software User's Guide: Printing (for Windows ).
Ghost
See Software User's Guide: Printing and Faxing (for Macintosh).
Choose Reduce Ghosting mode in the printer driver.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Put in a new drum unit.
Put in a new toner cartridge.
The fuser unit may be contaminated.
Call Brother Customer Service.
Make sure that you use paper that meets our specifications. Rough-
surfaced paper may cause the problem.
ABCDEFGH
abcdefghijk
B
Clean the corona wire of the drum unit.
The drum unit may be damaged. Put in a new drum unit.
The fuser unit may be contaminated.
A B C D
abcde
0 1 2 3 4
Toner specks
Call Brother Customer Service.
111
Examples of poor print
quality
Recommendation
Make sure that you use paper that meets our specifications.
Choose Thick Paper mode in the printer driver, choose Thickin the
machine’s Paper Typemenu setting or use thinner paper than you
are currently using.
®
See Software User's Guide: Printing (for Windows ).
Hollow print
See Software User's Guide: Printing and Faxing (for Macintosh).
Check the machine’s environment. Conditions such as high humidity
can cause hollow print.
See Product Safety Guide: Choosing a location.
The drum unit may be damaged. Put in a new drum unit.
Clean the corona wire inside the drum unit by sliding the green tab.
Be sure to return the green tab to the home position (a).
The drum unit may be damaged. Put in a new drum unit.
All black
Make sure that you use paper that meets our specifications. A rough
surfaced paper or thick print media can cause this problem.
ABCDEFGH
abcdefghijk
Make sure that you choose the appropriate media type in the printer
driver or in the machine’s Paper Typemenu setting.
A B C D
abcde
0 1 2 3 4
®
See Software User's Guide: Printing (for Windows ).
White lines across the page
See Software User's Guide: Printing and Faxing (for Macintosh).
The problem may disappear by itself. Print multiple blank pages to
clear this problem, especially if the machine has not been used for a
long time.
The drum unit may be damaged. Put in a new drum unit.
112
Troubleshooting
Examples of poor print
quality
Recommendation
Clean the corona wire inside the drum unit.
ABCDEFGH
abcdefghijk
The drum unit may be damaged. Put in a new drum unit.
A B C D
abcde
0 1 2 3 4
Lines across the page
Check the machine's environment. Conditions such as high humidity
and high temperatures may cause this print quality problem.
See Product Safety Guide: Choosing a location.
If the problem is not solved after printing a few pages, put in a new
drum unit.
White lines, bands or ribbing
across the page
Make 10-15 copies of a blank, white sheet of paper. If the problem is
not solved after printing the blank pages, the drum unit may have
foreign material, such as glue from a label, stuck on the drum. Clean
the drum unit.
See Advanced User's Guide: Cleaning the drum unit.
The drum unit may be damaged. Put in a new drum unit.
White Spots on black text
and graphics at 94 mm
intervals
B
Black Spots at 94 mm
intervals
113
Examples of poor print
quality
Recommendation
If you use label sheets for laser printers, the glue from the sheets may
sometimes stick to the OPC drum surface. Clean the drum unit.
ABCDEFGH
abcdefghijk
See Advanced User's Guide: Cleaning the drum unit.
Make sure that you use paper that meets our specifications.
A B C D
abcde
0 1 2 3 4
Do not use paper that has clips or staples because they will scratch
the surface of the drum.
Black toner marks across the
page
If the unpacked drum unit is in direct sunlight or room light, the unit
may be damaged.
The toner cartridge may be damaged. Put in a new toner cartridge.
The drum unit may be damaged. Put in a new drum unit.
Clean the corona wire inside the drum unit by sliding the green tab.
ABCDEFGH
abcdefghijk
Make sure the green tab of the corona wire is at the home position (a).
The toner cartridge may be damaged. Put in a new toner cartridge.
A B C D
abcde
0 1 2 3 4
The drum unit may be damaged. Put in a new drum unit.
Black lines down the page
The fuser unit may be contaminated.
Printed pages have toner
stains down the page
Call Brother Customer Service.
Make sure that foreign material such as a torn piece of paper, sticky
notes or dust is not inside the machine and around the drum unit and
toner cartridge.
ABCDEFGH
abcdefghijk
The toner cartridge may be damaged. Put in a new toner cartridge.
A B C D
abcde
0 1 2 3 4
The drum unit may be damaged. Put in a new drum unit.
White lines down the page
114
Troubleshooting
Examples of poor print
quality
Recommendation
Make sure that the paper or other print media is loaded correctly in
the paper tray and that the guides are not too tight or too loose
against the paper stack.
ABCDEFGH
abcdefghijk
Set the paper guides correctly.
A B C D
abcde
0 1 2 3 4
The paper tray may be too full.
Image skewed
Check the paper type and quality.
Check for loose objects such as torn paper inside the machine.
If the problem only occurs during duplex printing, check for torn paper
in the duplex tray, verify that the duplex tray is inserted completely
and verify that the back cover is closed completely.
Check the paper type and quality. High temperatures and high
humidity will cause paper to curl.
See Product Safety Guide: Choosing a location.
If you do not use the machine often, the paper may have been in the
paper tray too long. Turn over the stack of paper in the paper tray.
Also, fan the paper stack and then rotate the paper 180° in the paper
tray.
Curled or wavy
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Choose Reduce Paper Curl mode in the printer driver when you do
not use our recommended paper.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Make sure that paper is loaded correctly.
Check the paper type and quality.
B DEFGH
abc efghijk
B
A C D
bcde
1 3 4
Turn over the stack of paper in the tray or rotate the paper 180° in the
input tray.
Wrinkles or creases
115
Examples of poor print
quality
Recommendation
Make sure that envelopes are printed with the back cover (face-up
output tray) opened.
Check the envelope type and quality.
Make sure envelopes are fed only from the MP tray.
Choose Improve Toner Fixing mode in the printer driver.
Envelope Creases
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
If this selection does not provide enough improvement, change the
printer driver setting in Media Type to a thick setting.
Poor fixing
Choose Reduce Paper Curl mode in the printer driver.
®
See Software User's Guide: Printing (for Windows ).
See Software User's Guide: Printing and Faxing (for Macintosh).
Open the back cover (face-up output tray) to let the printed paper exit
onto the face-up output tray.
Curled
116
Troubleshooting
Reset functions
B
Machine Information
B
The following reset functions are available:
Checking the Serial Number
B
1 Network
You can reset the internal print server
back to its default factory settings such as
You can see the machine’s Serial Number on
the LCD.
the password and IP address information.
a Press Menu, 8, 1.
2 Address & Fax
81.Serial No.
Address & Fax resets the following
settings:
XXXXXX-XXXXXXXXX
Address Book
(One Touch Dial / Speed Dial /
Setup Groups)
b Press Stop/Exit.
Programmed fax jobs in the memory
(Polled TX, Delayed Fax, Batch TX)
Station ID
(name and numbers)
Coverpage
(comments)
Remote Fax Opt
(Remote Access Code, Fax Storage,
Fax Forward, Paging and PC Fax
Receive)
Report settings
(Transmission Verification Report /
Tel Index List / Fax Journal)
Setting Lock password
3 All Settings
You can reset all the machine settings
back to the settings that were set at the
factory.
B
Brother strongly recommends you
perform this operation when you dispose
of the machine.
Note
Unplug the interface cable before you
choose Networkor All Settings.
117
How to reset the machine
B
a Press Menu, 0, 6.
06.Reset
1.Network
2.Address & Fax
3.All Settings
Select ab or OK
b Press a or b to choose the reset function
you want to use.
Press OK.
c Do one of the following;
To reset the settings, press 1 and go
To exit without making changes,
d You will be asked to reset the machine.
Do one of the following;
To reset the machine press 1. The
machine will begin the reset.
To exit without resetting the
e Press Stop/Exit.
Note
You can also reset the Network settings
by pressing Menu, 7, 0.
118
Menu and features
C
C
d Press a or b to scroll to your next menu
On-screen
programming
selection.
C
e Press OK.
When you have finished setting an
option, the LCD will show Accepted.
Your machine has been designed to be easy
to use. The LCD provides on-screen
programming using the menu keys.
f Press Stop/Exit to exit Menu mode.
We have created step by step on-screen
instructions to help you program your
machine. Simply follow the steps as they
guide you through the menu selections and
programming options.
How to access the menu
mode
C
a Press Menu.
b Choose an option.
Press 1 for General Setup menu.
Press 2 for Fax menu.
Press 3 for Copy menu.
Press 4 for Printer menu.
Press 5 for USB Direct I/F menu.
Press 6 for Print Reports menu.
Press 7 for Network menu.
Press 8 for Machine Info. menu.
Press 9 for Service menu.
Press 0 for Initial Setup menu.
1
This will appear only when the LCD shows an
error message.
You can also scroll through each menu
level by pressing a or b for the direction
you want.
C
c Press OK when the option you want
appears on the LCD.
The LCD will then show the next menu
level.
119
Menu table
C
The factory settings are shown in Bold with an asterisk.
Choose & OK
Choose & OK
To accept
To exit
Level 1
Level 2
Level 3
Level 4
Options
0 Sec
30 Secs
1 Min
Descriptions
Page
1.General Setup 1.Mode Timer
—
—
Sets the time to return
to FAX mode and the
time the machine will
change from
See
.
individual user to
public user when
using Secure
2 Mins*
5 Mins
Off
Function Lock.
2.Paper
1.Paper Type 1.MP Tray
Thin
Sets the type of paper
in the paper tray.
15
Plain*
Thick
Thicker
Recycled Paper
Label
2.Tray#1
3.Tray#2
Thin
Sets the type of paper
in the paper tray.
15
15
Plain*
Thick
Thicker
Recycled Paper
Thin
Sets the type of paper
in the paper tray.
(This menu
appears if you
have installed
the optional
lower tray.)
Plain*
Thick
Thicker
Recycled Paper
See Advanced User's Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
120
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 2.Paper
2.Paper Size 1.MP Tray
A4*
Sets the size of the
paper in the paper
tray.
15
(Continued)
(Continued)
Letter
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Any
2.Tray#1
A4*
Sets the size of the
paper in the paper
tray.
15
Letter
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
A4*
3.Tray#2
Sets the size of the
paper in the paper
tray.
15
(This menu
appears if you
have installed
the optional
lower tray.)
Letter
Legal
Executive
A5
B5
B6
Folio
See Advanced User's Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
C
121
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 3.Volume
1.Ring
—
Low
Adjusts the ring
volume.
See
.
(Continued)
Med*
High
Off
Low
2.Beeper
—
—
Adjusts the volume
level of the beeper.
Med*
High
Off
Low
3.Speaker
Adjusts the speaker
volume.
Med*
High
Off
On
4.Ecology
1.Toner Save
2.Sleep Time
—
—
Increases the page
yield of the toner
cartridge.
Off*
Range varies
depending on
models.
Conserves power.
03Min*
5.Quiet Mode
—
—
—
On
Decreases printing
noise.
Off*
6.Tray Use 1.Copy
Tray#1 Only
Tray#2 Only
Chooses the tray that
will be used for COPY
mode.
16
MP Only
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear if you
have installed
the optional
lower tray.)
See Advanced User's Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
122
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 6.Tray Use 2.Fax
—
Tray#1 Only
Chooses the tray that
will be used for FAX
mode.
17
(Continued)
(Continued)
Tray#2 Only
MP Only
MP>T1>T2
T1>T2>MP*
(Tray#2 and T2
appear if you
have installed
the optional
lower tray.)
3.Print
—
Tray#1 Only
Tray#2 Only
MP Only
Chooses the tray that
will be used for Print
mode.
17
MP>T1>T2*
T1>T2>MP
(Tray#2 and T2
appear if you
have installed
the optional
lower tray.)
7.LCD Contrast
—
—
—
Adjusts the contrast
of the LCD.
See
.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
—
8.Security
1.Function Lock
2.Setting Lock
Can restrict selected
machine operation for
up to 25 individual
users and all other
non-authorizedPublic
users.
—
—
—
Stops unauthorized
users from changing
the machine’s current
settings.
9.Document Scan 1.Glass ScanSize
A4*
Adjusts the scan area
of the scanner glass
to the size of the
document.
27
Letter
Legal/Folio
C
(Legal/Folio
is available for
MFC-8910DW)
See Advanced User's Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
123
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
1.General Setup 9.Document Scan 2.File Size 1.Color
Small
You can set your own
default settings of the
data compression
rate.
See
.
(Continued)
(Continued)
Medium*
Large
2.Gray
Small
Medium*
Large
3.Duplex Scan
—
Long edge*
Chooses the duplex
scanning format.
See
.
(MFC-8910DW)
Short edge
See Advanced User's Guide.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
124
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
00
Descriptions
Page
2.Fax
1.Setup Receive 1.Ring Delay
—
Sets the number of
rings before the
machine answers in
Fax Only or Fax/Tel
mode.
31
(In FAX mode
only)
01
02*
2.F/T Ring Time
—
20 Secs*
Sets the length of the
pseudo/double-ring
time in Fax/Tel mode.
31
30 Secs
40 Secs
70 Secs
On*
3.Easy Receive
4.Remote Codes
—
—
Receives fax
messages without
pressing Start.
32
38
Off
On (l51, #51)
Off*
Allows you to answer
all calls at an
extension or external
telephone and use
codes to turn the
machine on or off.
You can personalize
these codes.
5.Auto Reduction
6.Print Density
—
—
On*
Reduces the size of
incoming faxes.
See
.
Off
Makes printouts
darker or lighter.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
7.Polling RX
8.Fax Rx Stamp
—
—
—
Sets up your machine
to poll another fax
machine.
On
Prints the received
time and date on the
top of the received
faxes.
Off*
9.Duplex
—
On
Prints received faxes
on both sides of the
paper.
Off*
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
125
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
2.Fax
2.Setup Send 1.Contrast
—
Auto*
Changes the
See
.
lightness or darkness
of faxes you send.
(Continued)
(In FAX mode
only)
Light
Dark
2.Fax Resolution
—
Standard*
Fine
Sets the default
resolution for
outgoing faxes.
S.Fine
Photo
—
3.Delayed Fax
4.Batch TX
—
—
Sets the time of day
that the delayed faxes
will be sent.
On
Combines delayed
faxes going to the
same fax number at
the same time of day
into one transmission.
Off*
5.Real Time TX
—
—
Next Fax:On
Next Fax:Off
On
Sends a fax without
using the memory.
Off*
6.Polled TX
On
Sets up your machine
with a document to be
retrieved by another
fax machine.
Off*
7.Coverpage 1.Setup
Next Fax:On
Next Fax:Off
On
Automaticallysends a
cover page you have
programmed.
Off*
Print Sample
2.Message
—
Sets up your own
comments for the fax
cover page.
8.Overseas Mode
9.Destination
—
—
On
If you are having
difficulty sending
faxes overseas, set
this to On.
Off*
Display*
Sets the machine to
display the
destination
Hidden
information on the
LCD during fax
sending.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
126
Menu and features
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
2.Fax
3.Address Book 1.One Touch Dial
—
—
Stores up to 16 One
Touch Dial numbers,
so you can dial by
pressing onekey(and
Start).
44
(Continued)
2.Speed Dial
—
—
—
Stores up to 300
46
Speed Dial numbers,
so you can dial by
pressing only a few
keys (and Start).
3.Setup Groups
—
—
Sets up to 20 Group
numbers for
Broadcasting.
See
27
.
4.Report Setting 1.Transmission
On
Sets initial setup for
Transmission
Verification Report.
On+Image
Off*
Off+Image
2.Journal Period
—
Every 50 Faxes
*
Sets the interval for
automatic printing of
the Fax Journal.
See
.
Every 6 Hours
Every 12 Hours
Every 24 Hours
Every 2 Days
Every 7 Days
Off
5.Remote Fax Opt
1.Fwd/Page/Store
—
Fax Forward
Sets the machine to
forward fax
messages, to call
your cell phone or
pager, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
Paging
Fax Storage
PC Fax Receive
Off*
(Backup Print)
If you choose
Fax Forward or
PC-Fax Receive, you
can turn on the safety
feature Backup Print.
2.Remote Access
—
—
---l
Sets your own code
for Remote Retrieval.
C
3.Print Fax
—
Prints incoming faxes
stored in the memory.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
127
Level 1
Level 2
Level 3
Level 4
Options
Descriptions
Page
2.Fax
6.Dial Restrict. 1.Dial Pad
—
Enter # twice You can set the
See
.
machine to restrict
dialling when using
(Continued)
On
Off*
the dial pad.
2.One Touch Dial
—
—
—
Enter # twice You can set the
machinetorestrict the
dialling of One Touch
numbers.
On
Off*
3.Speed Dial
Enter # twice You can set the
machinetorestrict the
dialling of Speed Dial
numbers.
On
Off*
4.LDAP Server
Enter # twice You can set the
machinetorestrict the
dialling of LDAP
server numbers.
(MFC-8910DW,or
if you download
LDAP function on
MFC-8510DN)
On
Off*
7.Remaining Jobs
—
—
—
—
You can check which
jobs are in the
memory and lets you
cancel scheduled
jobs.
0.Miscellaneous 1.Compatibility
High*
Adjusts the
109
equalization for
transmission
Normal
Basic(for VoIP) difficulties.
VoIP service
providers offer fax
support using various
standards. If you
regularly experience
fax transmission
errors, choose
Basic(for VoIP).
2.Distinctive
—
On
Use with telephone
company distinctive
ringing service allows
you to have a voice
number and fax
35
Off*
number on the one
telephone line.
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
128
Menu and features
Level 1
Level 2
Level 3
Options
Auto*
Text
Descriptions
Page
3.Copy
1.Quality
—
You can choose the
Copy resolution for
your type of
See
.
Photo
Graph
document.
2.Brightness
—
—
Adjust the brightness
for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
3.Contrast
Adjusts the contrast
for copies.
-nnnno+
-nnnon+
-nnonn+*
-nonnn+
-onnnn+
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
C
129
Level 1
Level 2
Level 3
Options
Descriptions
Page
4.Printer
1.Emulation
—
Auto(EPSON)*
Auto(IBM)
Chooses the
emulation mode.
See
.
HP LaserJet
BR-Script 3
Epson FX-850
IBM Proprinter
2.Print Options 1.Internal Font 1.HP LaserJet
Prints a list of the
machine’s internal
fonts.
2.BR-Script 3
2.Configuration
—
Prints a list of the
machine’s printer
settings.
3.Test Print
—
Prints a test page.
3.Duplex
—
On(Long Edge)
Enables or disables
duplex printing. You
can also choose long
edge or short edge
duplex printing.
On(Short Edge)
Off*
4.Auto Continue
—
On*
If this setting is
enabled the machine
will automatically
clear a paper size
error, and will use any
compatible paper
from the other paper
trays.
Off
5.Reset Printer
—
1.Reset
2.Exit
Restores the printer
settings to the original
factory default
settings.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
130
Menu and features
Level 1
Level 2
Level 3
Options
A4*
Descriptions
Page
5.USB Direct I/F 1.Direct Print 1.Paper Size
Sets the paper size
when printing directly
from the USB flash
memory drive.
51
Letter
Legal
Executive
A5
A5 L
A6
B5
B6
Folio
Thin
2.Media Type
Sets the media type
when printing directly
from the USB flash
memory drive.
51
Plain*
Thick
Thicker
Recycled Paper
Label
3.Multiple Page 1in1*
Sets the page style
when printing multiple
pages directly from
the USB Flash
52
2in1
4in1
memory drive.
9in1
16in1
25in1
1 in 2x2 pages
1 in 3x3 pages
1 in 4x4 pages
1 in 5x5 pages
4.Orientation Portrait*
Sets the page
52
52
orientation when
printing directly from
the USB Flash
memory drive.
Landscape
5.Collate
On*
Enables or disables
the page collation
when printing directly
from the USB Flash
memory drive.
Off
C
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
131
Level 1
Level 2
Level 3
Options
Descriptions
Page
5.USB Direct I/F 1.Direct Print 6.Print Quality Normal*
Sets the print quality
option when printing
directly from the USB
Flash memory drive.
52
(Continued)
(Continued)
Fine
7.PDF Option
Document*
Sets the PDF option
whether to print
comments (Markup)
52
Document&Markup
Document&Stamps or stamps in the PDF
file along with the text.
8.Index Print Simple*
Sets the index print
option, simple format
or details.
52
Details
2.Scan to USB
1.Resolution
Color 100 dpi
*
Color 200 dpi
Color 300 dpi
Color 600 dpi
Color Auto
Sets the resolution to
send the scanned
data to USB Flash
memory drive.
See
.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
—
2.File Name
Enter the file name of
the scanned data.
See Software User's Guide.
The factory settings are shown in Bold with an asterisk.
132
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
6.Print Reports 1.Transmission 1.View on LCD
2.Print Report
—
—
You can view the
Transmission
Verification Report for
your last 200
See
.
outgoing faxes and
print the last report.
2.Tel Index List 1.Numeric
2.Alphabetic
—
—
Lists names and
numbers stored in the
One Touch and
Speed Dial memory,
in numerical or
alphabetical order.
3.Fax Journal
—
—
Lists information
about your last 200
incoming and
outgoing faxes. (TX
means Transmit. RX
means Receive.)
4.User Settings
5.Network Config
—
—
—
—
Lists your settings.
Lists your Network
settings.
6.Drum Dot Print
—
—
—
—
Prints the drum dot
check sheet.
7.WLAN Report
Prints the result of
wireless LAN
connectivity
See
.
(MFC-8910DW)
diagnosis.
See Advanced User's Guide.
See Quick Setup Guide.
The factory settings are shown in Bold with an asterisk.
C
133
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Auto*
Static
RARP
Descriptions
Page
7.Network 1.TCP/IP
1.Boot Method
—
—
Chooses the
BOOT method that
best suits your
needs.
See
.
(MFC-8510DN)
BOOTP
DHCP
(IP Boot
Tries)
—
—
00003*
Specifies the
number of
attempts the
[00000-32767]
machine will try to
obtain an IP
address when the
Boot Methodis
set to any setting
except Static.
2.IP Address
3.Subnet Mask
4.Gateway
5.Node Name
—
—
—
—
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
BRNXXXXXXXXXXXX Enter the Node
name.
(Up to 32
characters)
6.WINS Config
—
—
Auto*
Chooses the WINS
configuration
mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
To use these functions, please download the necessary software from our web site, the Brother
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
134
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 1.TCP/IP
7.WINS Server
—
—
Primary
Specifies the IP
address of the
primary or
secondary WINS
server.
.
(MFC-8510DN)
(Continued)
[000-255].
[000-255].
[000-255].
[000-255]
(Continued)
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
8.DNS Server
—
—
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
9.APIPA
0.IPv6
—
—
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or Disable
the IPv6 protocol.If
you want to use the
IPv6 protocol, visit
Off*
brother.com/ for
more information.
2.Ethernet
—
—
—
Auto*
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
To use these functions, please download the necessary software from our web site, the Brother
C
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
135
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network 3.Status
(MFC-8510DN)
—
—
—
Active 100B-FD You can see the
See
.
current wired
Active 100B-HD
status.
(Continued)
Active 10B-FD
Active 10B-HD
Inactive
4.MAC Address
—
—
—
—
—
—
Shows the MAC
address of the
machine.
(5.E-mail/ 1.Mail Address
—
Enter the E-mail
address. (Up to 60
characters)
IFAX
)
2.Setup Server 1.SMTP
1.SMTP Server Name
Enter the SMTP
server address.
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
2.SMTP Port 25*
Enter the SMTP
port number.
[00001-65535]
None*
3.Auth. for SMTP
Selects the
Security method
for E-mail
SMTP-AUTH
POP bef.SMTP notification.
4.SMTP SSL/TLS None*
You can send or
receive an E-mail
via an E-mail
server that
SSL
TLS
requires secure
SSL/TLS
communication.
5.Verify Cert. On
Verify the SMTP
Server Certificate
automatically.
Off*
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
To use these functions, please download the necessary software from our web site, the Brother
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
136
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network
(5.E-mail/ 2.Setup Server 2.POP3
1.POP3 Server Name
Enter the POP3
server address.
.
IFAX
)
(Up to 64
characters)
(MFC-8510DN)
(Continued)
(Continued)
(Continued)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
2.POP3 Port 110*
Enter the POP3
port number.
[00001-65535]
—
3.Mailbox Name
4.Mailbox Pwd
Enter the mail box
name. (Up to 60
characters)
—
Enter the
password to login
to the POP3
server.
5.POP3 SSL/TLS None*
You can send or
receive an E-mail
via an E-mail
server that
SSL
TLS
requires secure
SSL/TLS
communication.
6.Verify Cert. On
Verify the POP3
Server Certificate
automatically.
Off*
7.APOP
On
Enables or
disables APOP.
Off*
On*
3.Setup Mail RX
1.Auto Polling
2.Poll Frequency
3.Header
—
Automatically
checks the POP3
server for new
messages.
Off
—
—
10*
Sets the interval for
checking for new
messages on the
POP3 server.
[01-60] Min
All
Selects the
contents of the
mail header to be
printed.
Subject+From+To
None*
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
C
To use these functions, please download the necessary software from our web site, the Brother
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
137
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network
(
5.E-mail/ 3.Setup Mail RX
4.Del Error Mail
—
On*
Deletes error mails
automatically.
See
.
IFAX
)
(MFC-8510DN)
(Continued)
Off
(Continued)
(Continued)
5.Notification
1.Sender Subject
—
—
On
Receives
notification
messages.
MDN
Off*
4.Setup Mail TX
—
Displays the
subject that is
attached to the
Internet Fax data.
2.Size Limit
3.Notification
1.Rly Broadcast
—
—
—
On
Limits the size of
E-mail documents.
Off*
On
Sends notification
messages.
Off*
5.Setup Relay
On
Relays adocument
to another fax
machine.
Off*
2.Relay Domain
3.Relay Report
—
—
—
Registers the
Domain name.
On
Prints the Relay
Broadcast Report.
Off*
(
6.Scan To
—
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to send
E-mail
)
Color 200 dpi
Color 300 dpi the scanned data
via E-mail.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
To use these functions, please download the necessary software from our web site, the Brother
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
138
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 5.Scan To
—
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to send
.
FTP
(MFC-8510DN)
Color 200 dpi
(7.Scan To
(Continued)
Color 300 dpi the scanned data
FTP
)
via FTP.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
6.ScanTo
Network
—
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to save
Color 200 dpi
(Windows®
)
)
Color 300 dpi the scanned data
directly to a CIFS
server on your
local network or on
the Internet.
(8.ScanTo
Color 600 dpi
Network
)
Color Auto
(Windows®
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
On
(
9.Fax to
—
—
—
—
—
—
You can store a
prefix/suffix
Server
)
(Prefix/Suffix)
address in the
machine and can
send a document
from a fax server
system.
Off*
0.Network Reset
1.Reset
2.Exit
Restores all
network settings to
the factory
defaults.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.
C
To use these functions, please download the necessary software from our web site, the Brother
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.
139
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Auto*
Static
RARP
Descriptions
Page
7.Network 1.Wired LAN 1.TCP/IP
1.Boot Method
—
Chooses the
BOOT method that
best suits your
needs.
See
.
(MFC-8910DW)
BOOTP
DHCP
(IP Boot
Tries)
—
00003*
Specifies the
number of
attempts the
[00000-32767]
machine will try to
obtain an IP
address when the
Boot Methodis
set to any setting
except Static.
2.IP Address
3.Subnet Mask
4.Gateway
5.Node Name
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
BRNXXXXXXXXXXXX Enter the Node
name.
(Up to 32
characters)
6.WINS Config
7.WINS Server
—
—
Auto*
Chooses the WINS
configuration
mode.
Static
Primary
Specifies the IP
address of the
primary or
secondary WINS
server.
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
140
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 1.Wired LAN 1.TCP/IP
8.DNS Server
—
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
.
(MFC-8910DW)
(Continued)
(Continued)
[000-255].
[000-255].
[000-255].
[000-255]
(Continued)
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
9.APIPA
0.IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or Disable
the IPv6 protocol.If
you want to use the
IPv6 protocol, visit
Off*
brother.com/ for
more information.
2.Ethernet
—
—
—
—
Auto*
Chooses the
Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
3.Wired Status
Active 100B-FD You can see the
current wired
status.
Active 100B-HD
Active 10B-FD
Active 10B-HD
Inactive
Wired OFF
4.MAC Address
5.Set to Default
6.Wired Enable
—
—
—
—
—
—
—
Shows the MAC
address of the
machine.
1.Reset
2.Exit
Restore the wired
network setting to
factory default.
On*
Enable or Disable
the Wired LAN
manually.
C
Off
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
141
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network 2.WLAN
(MFC-8910DW)
1.TCP/IP
1.Boot Method
—
Auto*
Chooses the
BOOT method that
best suits your
needs.
See
.
Static
RARP
(Continued)
BOOTP
DHCP
(IP Boot
Tries)
—
00003*
Specifies the
number of
attempts the
[00000-32767]
machine will try to
obtain an IP
address when the
Boot Methodis
set to any setting
except Static.
2.IP Address
3.Subnet Mask
4.Gateway
5.Node Name
—
—
—
—
[000-255].
[000-255].
[000-255].
[000-255]
Enter the IP
address.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
BRWXXXXXXXXXXXX Enter the Node
name.
(Up to 32
characters)
6.WINS Config
—
Auto*
Chooses the WINS
configuration
mode.
Static
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
142
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 2.WLAN
1.TCP/IP
7.WINS Server
—
Primary
Specifies the IP
address of the
primary or
secondary WINS
server.
.
(MFC-8910DW)
(Continued)
(Continued)
[000-255].
[000-255].
[000-255].
[000-255]
(Continued)
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
8.DNS Server
—
Primary
Specifies the IP
address of the
primary or
secondary DNS
server.
[000-255].
[000-255].
[000-255].
[000-255]
Secondary
[000-255].
[000-255].
[000-255].
[000-255]
9.APIPA
0.IPv6
—
—
On*
Automatically
allocates the IP
address from the
link-local address
range.
Off
On
Enable or Disable
the IPv6 protocol.If
you want to use the
IPv6 protocol, visit
Off*
brother.com/ for
more information.
2.Setup Wizard
—
—
—
—
—
—
You can configure
your internal print
server.
3.WPS/AOSS
You can easily
configure your
wireless network
settings using the
one-button push
method.
4.WPS w/PIN Code
—
—
—
You can easily
configure your
wireless network
settings using
WPS with a PIN
code.
C
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
143
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network 2.WLAN
5.WLAN Status 1.Status
—
Active(11n)
You can see the
current wireless
network status.
See
.
(MFC-8910DW)
(Continued)
Active(11b)
Active(11g)
Wired LAN Active
WLAN OFF
AOSS Active
Connection Fail
Strong
(Continued)
2.Signal
—
You can see the
current wireless
network signal
strength.
Medium
Weak
None
3.SSID
—
—
—
You can see the
current SSID.
4.Comm. Mode
Ad-hoc
You can see the
current
Communication
Mode.
Infrastructure
6.MAC Address
7.Set to Default
—
—
—
—
—
Shows the MAC
address of the
machine.
1.Reset
2.Exit
Restore the
wireless network
settings to factory
default.
8.WLAN Enable
—
—
—
—
On
Enable or disable
the wireless LAN
manually.
Off*
3.Wi-Fi Direct 1.Push Button
—
You can easily
configure your
Wi-Fi Direct™
network settings
using the one-
button push
See
.
method.
2.PIN Code
3.Manual
—
—
—
—
—
—
You can easily
configure your
Wi-Fi Direct™
network settings
using WPS with a
PIN code.
You can manually
configure your
Wi-Fi Direct™
network settings.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
144
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 3.Wi-Fi Direct 4.Group Owner
—
—
On
Sets your machine
as the Group
Owner.
.
(MFC-8910DW)
(Continued)
Off*
(Continued)
5.Device Info.
1.Device Name
—
—
—
You can see the
device name of
your machine.
2.SSID
—
—
Shows SSID of
Group Owner.
When the machine
is not connected,
LCD shows
Not Connected.
3.IP Address
—
—
You can see the
current IP Address
of your machine.
6.Status Info. 1.Status
G/O Active(**) You can see the
current Wi-Fi
Direct™ network
Client Active
Not Connected status.
Off
Wired LAN Active
**= the number
of devices
2.Signal
—
Strong
Medium
Weak
You can see the
current Wi-Fi
Direct™ network
signal strength.
None
When your
machine acts as
Group Owner, the
LCD always shows
Strong.
7.I/F Enable
—
—
On
Enable or Disable
the Wi-Fi Direct™
connection.
Off*
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
145
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network 4.E-mail/IFAX 1.Mail Address
—
—
—
Enter the E-mail
address. (Up to 60
characters)
See
.
(MFC-8910DW)
(Continued)
2.Setup Server 1.SMTP
1.SMTP Server Name
Enter the SMTP
server address.
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
2.SMTP Port 25*
Enter the SMTP
port number.
[00001-65535]
None*
3.Auth. for SMTP
Selects the
Security method
for E-mail
SMTP-AUTH
POP bef.SMTP notification.
4.SMTP SSL/TLS None*
You can send or
receive an E-mail
via an E-mail
server that
SSL
TLS
requires secure
SSL/TLS
communication.
5.Verify Cert. On
Verify the SMTP
Server Certificate
automatically.
Off*
2.POP3
1.POP3 Server Name
Enter the POP3
server address.
(Up to 64
characters)
IP Address
[000-255].
[000-255].
[000-255].
[000-255]
2.POP3 Port 110*
Enter the POP3
port number.
[00001-65535]
—
3.Mailbox Name
4.Mailbox Pwd
Enter the mail box
name. (Up to 60
characters)
—
Enter the
password to login
to the POP3
server.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
146
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network 4.E-mail/IFAX 2.Setup Server 2.POP3
5.POP3 SSL/TLS None*
You can send or
receive an E-mail
via an E-mail
server that
.
(MFC-8910DW)
(Continued)
(Continued)
(Continued)
SSL
TLS
(Continued)
requires secure
SSL/TLS
communication.
6.Verify Cert. On
Verify the POP3
Server Certificate
automatically.
Off*
7.APOP
On
Enables or
disables APOP.
Off*
On*
3.Setup Mail RX
1.Auto Polling
2.Poll Frequency
3.Header
—
Automatically
checks the POP3
server for new
messages.
Off
—
—
10*
Sets the interval for
checking for new
messages on the
POP3 server.
[01-60] Min
All
Selects the
contents of the
mail header to be
printed.
Subject+From+To
None*
4.Del Error Mail
5.Notification
—
—
On*
Deletes error mails
automatically.
Off
On
Receives
notification
messages.
MDN
Off*
—
4.Setup Mail TX
1.Sender Subject
—
Displays the
subject that is
attached to the
Internet Fax data.
2.Size Limit
3.Notification
1.Rly Broadcast
—
—
—
On
Limits the size of
E-mail documents.
Off*
On
Sends notification
messages.
Off*
On
5.Setup Relay
Relays adocument
to another fax
machine.
Off*
2.Relay Domain
—
—
Registers the
Domain name.
C
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
147
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
7.Network 4.E-mail/IFAX 5.Setup Relay 3.Relay Report
—
On
Prints the Relay
See
.
Broadcast Report.
(MFC-8910DW)
(Continued)
(Continued)
—
Off*
5.Scan To E-mail
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to send
(Continued)
Color 200 dpi
Color 300 dpi the scanned data
via E-mail.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
6.Scan To FTP
—
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to send
Color 200 dpi
Color 300 dpi the scanned data
via FTP.
Color 600 dpi
Color Auto
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
148
Menu and features
Level 1
Level 2
Level 3
Level 4
Level 5
Options
Descriptions
Page
See
7.Network
7.ScanTo Network
—
—
—
Color 100 dpi
*
Chooses the type
and resolution for
scanning to save
.
(Windows®
)
(MFC-8910DW)
Color 200 dpi
(Continued)
Color 300 dpi the scanned data
directly to a CIFS
server on your
Color 600 dpi
Color Auto
local network or on
the Internet.
Gray 100 dpi
Gray 200 dpi
Gray 300 dpi
Gray Auto
B&W 300 dpi
B&W 200 dpi
B&W 200x100 dpi
On
8.Fax to Server
—
—
—
—
—
—
You can store a
prefix/suffix
(Prefix/Suffix)
address in the
machine and can
send a document
from a fax server
system.
Off*
0.Network Reset
1.Reset
2.Exit
Restores all
network settings to
the factory
defaults.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
149
Level 1
Level 2
Level 3
Options
Descriptions
Page
8.Machine Info. 1.Serial No.
—
—
You can check the
serial number of your
machine.
117
2.Page Counter
—
Total
You can check the
number of total
pages the machine
has printed during its
life.
See
.
Fax/List
Copy
Print
—
3.Parts Life
1.Drum
You can check the
percentage of a
machine part’s life
that remains
2.Fuser
—
3.Laser
—
available.
4.PF Kit MP
5.PF Kit 1
6.PF Kit 2
—
(PF Kit 2 appears
only if you installed
the optional paper
tray.)
—
—
See Advanced User's Guide.
The factory settings are shown in Bold with an asterisk.
150
Menu and features
Level 1
Level 2
Level 3
Options
Descriptions
Page
0.Initial Setup 1.Receive Mode
—
Fax Only*
Fax/Tel
Chooses the receive
mode that best suits
your needs.
29
External TAD
Manual
—
2.Date&Time
1.Date&Time
Puts the date and
time on the LCD and
in headings of faxes
you send.
See
See
.
2.Auto Daylight On
Off*
Changes for Daylight
Saving Time
automatically.
.
3.Time Zone
UTCXXX:XX
Sets the time zone
for your country.
See
See
.
3.Station ID
—
Fax:
Tel:
Sets your name and
fax number to appear
on each page you
fax.
.
Name:
4.Dial Tone
—
—
Detection
No Detection*
You can shorten the
dial tone detect
pause.
109
See
5.Dial Prefix
—
Sets a prefix number
that will always be
added before the fax
number every time
you dial.
.
6.Reset
1.Network
1.Reset
2.Exit
Restores all network
settings to the factory
defaults.
117
2.Address & Fax 1.Reset
Restores all stored
phone numbers and
fax settings.
2.Exit
3.All Settings 1.Reset
Restores all the
machine settings to
factory default.
2.Exit
See Advanced User's Guide.
See Quick Setup Guide.
See Network User's Guide.
The factory settings are shown in Bold with an asterisk.
C
151
Entering text
C
When setting certain menu selections, such as the Station ID, you will need to type text
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have
printed letters because they are used for special characters.
Press the appropriate dial pad key the number of times shown in this reference table to access
the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
six
times
seven
times
eight
times
nine
times
1
2
3
4
5
6
7
8
9
@
a
d
g
j
.
/
c
f
1
A
D
G
J
@
B
.
/
1
a
d
g
j
@
b
e
h
k
b
e
h
k
n
q
u
x
C
F
I
2
3
4
5
6
R
8
Y
E
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
n
7
u
9
v
y
T
z
U
W
w
Z
For menu selections that do not allow lower case letter selection, please use this reference table.
Press Key
one time
two times three times four times
five times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
Inserting spaces
To enter a space in a fax number, press c once between numbers. To enter a space in a name,
press c twice between characters.
Making corrections
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the
incorrect character, and then press Clear.
Repeating letters
To enter a letter on the same key as the previous letter, press c to move the cursor right before
pressing the key again.
152
Menu and features
Special characters and symbols
Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK
to choose it. The symbols and characters below will appear depending on your menu selection.
Press l
Press #
Press 0
for
for
for
(space) ! " # $ % & ’ ( ) l + , - . / m
: ; < = > ? @ [ ] ^ _ \ ~ ‘ | { }
Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û 0
C
153
Specifications
D
D
General
D
Note
This chapter provides a summary of the machines' specifications. For additional specifications
Model
MFC-8510DN
MFC-8910DW
Printer Type
Print Method
Memory Capacity
Laser
Electrophotographic Laser Printer
Standard
Optional
64 MB
128 MB
1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB
22 characters × 5 lines
LCD (liquid crystal display)
Power Source
110 - 120 V AC 50/60 Hz
Approx. 1200 W at 25 °C
Peak
Power Consumption
(Average)
Copying
Approx. 669 W at 25 °C
Approx. 336 W at 25 °C
Approx. 702 W at 25 °C
Copying
(Quiet Mode)
Approx. 350 W at 25 °C
Ready
Approx. 8.1 W at 25 °C
Sleep
(WLAN:On)
-
Approx. 6.3 W
Approx. 1.4 W
Deep Sleep
Approx. 1.2 W
Dimensions
MFC-8910DW
447 mm
415 mm
491 mm
1
USB connections to PC
154
Specifications
Model
MFC-8510DN
MFC-8910DW
Dimensions
(Continued)
MFC-8510DN
D
423 mm
415 mm
405 mm
Weights (with consumables)
15.8 kg
16.7 kg
Noise Level Sound
Printing
Ready
LPAm = 59 dB (A)
LPAm = 37 dB (A)
LPAm = 54 dB (A)
Pressure
Printing
(Quiet Mode)
Sound Power Printing
LWAd = 6.64 B (A)
LWAd = 4.62 B (A)
LWAd = 6.4 B (A)
LWAd = 6.58 B (A)
LWAd = 4.60 B (A)
Ready
Printing
(Quiet Mode)
Temperature
Humidity
Operating
Storage
10 to 32.5 °C
0 to 40 °C
Operating
Storage
20 to 80% (without condensation)
10 to 90% (without condensation)
ADF (automatic document feeder)
Up to 50 pages
(MFC-8910DW)
Up to 35 pages
(MFC-8510DN)
For best results we recommend:
Temperature: 20 to 30 °C
Humidity: 50% to 70%
2
Paper: 80 g/m
155
Document Size
D
Model
MFC-8510DN
MFC-8910DW
Document Size
(Single-sided)
ADF Width
ADF Length
147.3 to 215.9 mm
147.3 to 355.6 mm
Scanner Glass Width Max. 215.9 mm
Scanner Glass
Length
Max. 300.0 mm
Max. 355.6 mm
Document Size
(2-sided (Duplex))
ADF Width
-
-
147.3 to 215.9 mm
147.3 to 355.6 mm
ADF Length
156
Specifications
Print media
D
D
Model
MFC-8510DN
MFC-8910DW
Paper Input Paper Tray
Paper Type
Paper Size
Plain Paper, Thin Paper, Recycled Paper
(Standard)
A4, Letter, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO),
A6, Executive, Legal, Folio
2
Paper Weight
60 to 105 g/m
2
Maximum
Paper
Up to 250 sheets of 80 g/m Plain paper
Capacity
Multi-
purpose tray
(MP tray)
Paper Type
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,
Env.Thick
Paper Size
Width: 76.2 to 215.9 mm
Length: 127.0 to 355.6 mm
2
Paper Weight
60 to 163 g/m
2
Maximum
Paper
Up to 50 sheets of 80 g/m Plain paper
Capacity
Paper Tray 2 Paper Type
(Optional)
-
-
Plain Paper, Thin Paper, Recycled
Paper
Paper Size
A4, Letter, B5 (ISO/JIS), A5, B6 (ISO),
Executive, Legal, Folio
2
Paper Weight
-
-
60 to 105 g/m
2
Maximum
Paper
Capacity
Up to 500 sheets of 80 g/m Plain
paper
2
Paper
Face-Down Output Tray
Up to 150 sheets of 80 g/m Plain Paper (face-down
delivery to the face-down output paper tray)
Output
Face-Up Output Tray
One sheet (face-up delivery to the face-up output tray)
Duplex
Automatic
Duplex
Printing
Paper Type
Paper Size
Paper Weight
Plain Paper, Thin Paper, Recycled Paper
A4
2
60 to 105 g/m
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine
to avoid the possibility of smudging.
157
Fax
D
Model
MFC-8510DN
MFC-8910DW
Compatibility
ITU-T Super Group 3
MH/MR/MMR/JBIG/JPEG
Coding System
Modem Speed
33,600 bps (with Automatic Fallback)
Yes
2-sided (Duplex) Print Receiving
Automatic 2-sided (Duplex) Sending
Scanning Width
-
Yes (from ADF)
Max. 208 mm
Max. 208 mm
8 bit/256 levels
8 dot/mm
Printing Width
Grey Scale
Resolution
Horizontal
Vertical
Standard: 3.85 line/mm
Fine: 7.7 line/mm
Photo: 7.7 line/mm
Superfine: 15.4 line/mm
16 (8 × 2)
One Touch Dial
Speed Dial
300 stations
Groups
Up to 20
Broadcasting
Automatic Redial
Memory Transmission
366 stations
Yes, 1 time after 5 minutes
Up to 500 pages
Out of Paper Reception
Up to 500 pages
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications
and printed materials are subject to change without prior notice.
158
Specifications
Copy
D
D
Model
MFC-8510DN
MFC-8910DW
Copy Width
Max. 210 mm
-
Automatic 2-sided (Duplex) Copy
Multiple Copies
Reduce/Enlarge
Resolution
Yes (from ADF)
Stacks or Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 1200 × 600 dpi
First Copy Out Time
Less than 10.5 seconds at 23 °C / 115 V
1
From Ready mode and standard tray.
159
Scanner
D
Model
MFC-8510DN
MFC-8910DW
Colour / Mono
TWAIN Compliant
Yes / Yes
®
®
®
Yes (Windows XP / Windows Vista / Windows 7 /
Mac OS X 10.5.8, 10.6.x, 10.7.x )
®
®
®
WIA Compliant
Yes (Windows XP / Windows Vista / Windows 7)
Yes (Mac OS X 10.6.x, 10.7.x)
ICA Compliant
Colour Depth
Resolution
48 bit internal / 24 bit external colour
Up to 19200 × 19200 dpi (interpolated)
Up to 1200 × 1200 dpi (optical) (from Scanner Glass)
Up to 1200 × 600 dpi (optical) (from ADF)
Scanning Width
Max. 210 mm
Automatic 2-sided (Duplex) Scanning
Grey Scale
-
Yes (from ADF)
256 levels
1
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.
2
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows®
(resolution up to 19200 × 19200 dpi can be chosen by using the scanner utility)
7
160
Specifications
Printer
D
D
Model
MFC-8510DN
MFC-8910DW
Automatic 2-sided (Duplex) Print
Emulations
Yes
®
PCL6, BR-Script3 (PostScript 3™), IBM Proprinter XL,
Epson FX-850
Resolution
1200 dpi × 1200 dpi, HQ1200 quality, 600 dpi × 600 dpi
Print Speed
(Duplex)
Up to 18 sides/minute (Up to 9 sheets/minute)
(A4 size)
Print Speed
Up to 36 pages/minute
Up to 40 pages/minute
(A4 size)
(A4 size)
First Print Time
Less than 8.5 seconds at 23 °C / 115 V
1
The print speed may vary depending on the type of document you print.
From Ready mode and standard tray.
2
161
Interfaces
D
Model
USB
MFC-8510DN
MFC-8910DW
Hi-Speed USB 2.0
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet
(2.0 meters) long.
10BASE-T / 100BASE-TX
Ethernet
Use a straight-through Category 5 (or greater) twisted-pair cable.
-
IEEE 802.11b/g/n (Infrastructure mode)
IEEE 802.11b (Ad-hoc mode)
Wireless LAN
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB
1.1 interface.
2
3
Third-party USB ports are not supported.
162
Specifications
Direct Print feature
D
D
Model
MFC-8510DN
MFC-8910DW
Compatibility
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by
Brother printer driver), TIFF (scanned by all Brother MFC
or DCP models), XPS version 1.0
Interface
USB direct interface
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.
163
Computer requirements
D
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum
Recommended
Hard Disk Space Supported Supported
Operating System
Version
Minimum Speed RAM
RAM
to install
PC
Software
Functions
PC
Interface
For
For
Drivers Applications
®
®
®
®
128 MB 256 MB 150 MB 500 MB Printing, USB,
Windows
Windows
Intel Pentium II
or equivalent
Operating XP
PC-Fax
,
10Base-T/
System
Scanning
Home
100 Base-TX
(Ethernet),
Wireless
®
Windows
XP
802.11
Professiona
l
b/g/n 5
®
®
256 MB 512 MB
Windows
XP
64-bit(Intel 64 or
AMD64)
Professional
x64
supported CPU
Edition
®
®
Windows
512 MB 1 GB
500 MB 1.2 GB
Intel Pentium 4
or equivalent
Vista
®
64-bit(Intel 64 or
AMD64)
supported CPU
®
®
®
1 GB
(32-bit) (32-bit)
2 GB 2 GB
(64-bit) (64-bit)
1 GB
650 MB
Windows
Intel Pentium 4
or equivalent
7
®
64-bit(Intel 64 or
AMD64)
supported CPU
164
Specifications
Minimum System Requirements and Supported PC Software Functions
Computer Platform & Processor
Minimum
Recommended
RAM
Hard Disk Space
to install
Supported
PC
Software
Functions
Supported
PC
Operating System
Version
Minimum Speed RAM
D
Interface
For
For
Drivers Applications
®
®
Windows
256 MB 512 MB 50 MB
N/A
Printing
10Base-T/
100 Base-TX
(Ethernet),
Wireless
802.11
b/g/n 5
Intel Pentium III
or equivalent
®
Server
2003
(print only
via
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2003 x64 supported CPU
Edition
(print only
via
network)
®
®
Windows
512 MB 2 GB
Intel Pentium 4
or equivalent
®
Server
®
2008
(print only
via
64-bit(Intel 64 or
AMD64)
supported CPU
network)
®
Windows
64-bit(Intel 64 or
AMD64)
®
Server
2008 R2
(print only
via
supported CPU
network)
®
Macintosh Mac OS X
Operating 10.5.8
512 MB 1 GB
80 MB
400 MB Printing, USB,
PowerPC G4/G5
PC-Fax
®
Intel Processor
10Base-T/
100 Base-TX
(Ethernet),
System
Send ,
®
Mac OS X
1 GB
2 GB
2 GB
2 GB
Intel Processor
Scanning
10.6.x
Wireless
802.11
b/g/n 5
®
Mac OS X
10.7.x
Intel Processor
1
2
3
4
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.
Third-party USB ports are not supported.
PC-Fax supports black and white only.
Presto! Page Manager on the CD-ROM supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for
Windows Vista® and Windows® 7.
5
For MFC-8910DW
All trademarks, brand and product names are property of their respective companies.
165
Consumable items
D
Model
MFC-8510DN
MFC-8910DW
Order No.
Toner
Cartridge
Inbox
-
Approx. 3,000 pages A4 or Letter page
Standard
High Yield
TN-3320
TN-3350
Approx. 3,000 pages A4 or Letter page
Approx. 8,000 pages A4 or Letter page
Super High
Yield
Approx. 12,000 pages A4 or TN-3370
Letter page
Drum Unit
DR-3355
Approx. 30,000 pages A4 or Letter pages (1 page / job)
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.
Drum life is approximate and may vary by type of use.
166
Specifications
Network (LAN)
D
Note
D
For more information about the Network specifications uu Network User's Guide
Model
LAN
MFC-8510DN
MFC-8910DW
You can connect your machine to a network for Network Printing, Network
®
Scanning, PC-Fax Send, PC-Fax Receive (Windows only) and Remote
Setup .
Also included is Brother BRAdmin Light
Network Management software.
Protocols
IPv4
IPv6
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom
Raw Port/Port9100, POP3 , SMTP Client, IPP/IPPS, FTP Client and Server,
LDAP Client , CIFS Client, TELNET Server, SNMP v1/v2c/v3, HTTP/HTTPS
server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP
Client
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw
Port/Port9100, IPP/IPPS, FTP Client and Server, LDAP Client , CIFS Client,
TELNET Server, SNMP v1/v2c/v3, HTTP/HTTPS server, TFTP client and
server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan)
Security
Protocols
Wired
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,
POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,
EAP-TTLS), Kerberos
Wireless
-
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS
(IPPS, HTTPS, SMTP, POP), SNMP v3, 802.1x (LEAP,
EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos
Wireless Network
Security
-
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK
(AES)
Wireless
Network
Setup
AOSS™
WPS
-
-
Yes
Yes
Support
Utility
1
2
(For Windows® users) Brother BRAdmin Light is available on the CD-ROM provided with the machine.
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.
3
4
(For Windows® users) If you require more advanced machine management, use the latest Brother BRAdmin
(MFC-8510DN) These protocols are available if you download LDAP function to your machine.
167
Appendix
E
E
Brother numbers
E
Important
For technical and operational help, you must call the country where you bought the machine.
Calls must be made from within that country.
Register your product
E
Please complete the Brother Warranty Registration or, for your convenience and most efficient
way to register your new product, register on-line at
Frequently asked questions (FAQs)
E
The Brother Solutions Center is our one-stop resource for all your machine needs. You can
download the latest drivers, software and utilities, read FAQs and troubleshooting tips to learn
how to get the most from your Brother product.
You can check here for Brother driver updates.
Customer Service
E
Toll Free Number: 0800600211
Service Hour: 9am ~ 6pm, Monday to Friday (Except Public Holidays)
Service center locations
E
For service center in Taiwan, contact your local Brother Office. Address and telephone contact
Internet Addresses
Brother Global Web Site: http://www.brother.com/
For Frequently Asked Questions (FAQs), Product Support and Technical Questions, and Driver Updates
and Utilities: http://solutions.brother.com/
168
Index
F
Document
A
Drum unit
ADF (automatic document feeder)
Answering machine (TAD)
Apple Macintosh
See Software User’s Guide.
F
E
Equalization ........................................... 109
Error messages on LCD .......................... 78
Comm. Error ......................................... 78
Print Unable XX .................................... 82
External telephone, connecting ............... 37
Automatic
easy receive .......................................32
C
Cleaning
Connecting
external TAD (answering machine) .......36
ControlCenter2 (for Macintosh)
See Software User’s Guide.
ControlCenter4 (for Windows )
See Software User’s Guide.
Copy
F
Fax codes
Fax, stand-alone
®
receiving
easy receive ...................................... 32
from extension telephone .................. 38
telephone line interference .............. 109
telephone line interference .............. 109
Fax/Tel mode
F/T ring time (double-ring) .................... 31
Cordless telephone (non-Brother) ............38
D
Dialling
automatic fax redial ...............................41
Direct print ................................................51
specification ........................................163
Distinctive ring ..........................................35
G
169
H
N
HELP
Network
faxing
See Software User’s Guide.
printing
See Network User’s Guide.
scanning
J
See Software User’s Guide.
Jacks
EXT
O
One Touch
One touch
L
M
P
Machine information
how to reset the machine ....................118
reset functions .....................................117
Macintosh
See Software User’s Guide.
Maintenance, routine
replacing
in multi-purpose tray .......................... 11
recommended ...................................... 19
PC-Fax
toner cartridge ....................................64
Manual
See Software User’s Guide.
Print
Mode, entering
Multi-line connections (PBX) ....................37
specifications ...................................... 161
Printing
See Software User’s Guide.
170
Q
S
Quality
Scanner glass
Group dial
one touch dial
scan size for fax sending ...................... 27
Scanning
See Software User’s Guide.
custom scan profile ............................44
speed dial
custom scan profile ............................46
Secure Print key ........................................ 7
Serial number
how to find ...............See inside front cover
Speed dial
F
T
TAD (telephone answering device),
R
recording OGM ..................................... 37
Telephone line
Remote setup
See Software User’s Guide.
Replacing
connections .......................................... 36
difficulties ........................................... 102
interference ........................................ 109
Toner cartridge
toner cartridge .......................................64
Reports
Transmission Verification ......................27
Resolution
fax (standard, fine, superfine,
Troubleshooting ....................................... 99
if you are having difficulty
incoming calls .................................. 105
print quality ...................................... 110
telephone line .................................. 109
171
V
W
Wi-Fi Direct™ .............................................3
®
Windows
See Software User’s Guide.
Wireless Network
See Quick Setup Guide and Network
User’s Guide.
172
Visit us on the World Wide Web
These machines are approved for use in the country of purchase only. Local Brother companies
or their dealers will only support machines purchased in their own countries.
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