Brother MFC 8500 User Manual

MFC-8500  
version C  
Brother Numbers  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the machine. Calls must be made from within that country.  
Brother fax-back system (USA Only)  
Brother Customer Service has installed an easy-to-use fax-back system, so you can get instant  
answers to common technical questions and product information for all Brother products. This  
system is available 24 hours a day, 7 days a week. You can use the system to send faxes to any  
fax machine, not just the one from which you are calling. Call and follow the voice prompts  
to receive faxed instructions on how to use the system and your index of fax-back subjects.  
If you can’t resolve a difficulty with your Brother machine using this manual,  
call our fax-back system, and follow the voice prompts to receive faxed  
instructions about using the system and an index of fax-back subjects.  
In USA:  
1-800-521-2846  
The Brother fax-back system number has been preprogrammed on One Touch  
key 01.  
Frequently Asked Questions (FAQs)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/  
Multi-Function Center needs. You can download the latest software and  
utilities, read FAQs and troubleshooting tips, and go to the “Solutions” section  
to learn how to get the most from your Brother product.  
http://solutions.brother.com  
You can check here for Brother Printer Driver updates.  
For Customer Service  
In USA:  
1-800-284-4329 (voice)  
1-908-575-8790 (fax)  
1-800-284-3238 (TTY service for the hearing-impaired)  
In Canada: 1-877-BROTHER (voice)  
1-514-685-4898 (fax)  
1-514-685-6464 (voice) (within Montreal)  
Dealers/Service Centers (USA Only)  
For the name of a Brother authorized dealer or service center, call 1-800-284-4357.  
Service Centers (Canada Only)  
For service center addresses in Canada, call 1-877-BROTHER.  
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
i
     
Ordering Accessories and Supplies  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the machine. Calls must be made from within that country.  
For best quality results use only genuine Brother accessories, available at most  
Brother retailers. If you cannot find the accessory you need and you have a Visa,  
MasterCard, Discover or American Express credit card, you can order  
accessories directly from Brother. (In the USA, you can visit us online for a  
complete selection of Brother accessories and supplies available for purchase.)  
In USA:  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
http://www.brothermall.com  
In Canada: 1-877-BROTHER (voice)  
Description  
Item  
Laser Fax Toner  
TN-430 (Able to print 3000 pages)  
TN-460 (Able to print 6000 pages)  
Laser Fax Drum  
DR400  
Telephone Line Cord  
LG3077001  
UF6857010  
UF7204008  
UU2069008  
UU2080008  
F2A046-10  
LT400  
Telephone Handset  
Handset Curled Cord  
Document Tray and Extension  
Document Support  
IEEE 1284 Bi-directional Cable  
Multi-purpose Paper Cassette #2 (Option)  
Power Protector for A/C Power and Phone Line  
Surges and Voltage Spikes (2 Outlets)  
QPD120  
Power Protector for A/C Power and Phone Line  
Surges and Voltage Spikes (8 Outlets)  
FX 120  
Owner’s Manual  
LE1762001  
**Multi-Function Link® Pro Suite is NOT available on floppy disks.  
O R D E R I N G A C C E S S O R I E S A N D S U P P L I E S  
ii  
 
Notice – Disclaimer of Warranties  
(For USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,  
EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S LICENSOR)  
MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING  
WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT  
WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS  
REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,  
RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS  
TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS  
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS  
NOT PERMITTED BY SOME STATES IN THE USA AND SOME  
PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY  
TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU  
FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES  
(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS  
INTERRUPTION, LOSS OF BUSINESS INFORMATION, AND THE LIKE)  
ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE  
EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE  
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE  
USA AND SOME PROVINCES IN CANADA DO NOT ALLOW THE  
EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL  
OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT  
APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY  
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER,  
AND REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN  
CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY  
OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled  
and published, covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to  
change without notice.  
Brother reserves the right to make changes without notice in the specifications  
and materials contained herein and shall not be responsible for any damages  
(including consequential) caused by reliance on the materials presented,  
including but not limited to typographical and other errors relating to the  
publication.  
N O T I C E  
D I S C L A I M E R O F W A R R A N T I E S  
iii  
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE  
(USA Only)  
This warranty gives you certain rights and you  
may also have other rights that may vary from  
state to state.  
a copy of your dated bill of sale showing that  
this Product was purchased within the  
United States. For the name of your Brother  
Authorized Service Center, call 1-800-521-  
2846. After contacting the Brother  
Authorized Service Center, you may be  
required to deliver or send the Product  
properly packaged, freight prepaid, to the  
Authorized Service Center together with a  
photocopy of your bill of sale.  
This warranty is given only to the first end-use  
purchaser of the accompanying product  
(referred to in this warranty as “this Product”).  
What is covered: Brother warrants to you for  
the Warranty Period that there are no defects  
in the materials, workmanship or Year 2000  
compliance of this Product. The “Warranty  
Period” is 1 year from the date you purchased  
What Brother will do: Brother (or its  
Authorized Service Center) will evaluate  
your report of a possible defect to determine  
whether a defect exists, and if it does exist,  
Brother (or its Authorized Service Center)  
will repair or (at Brother’s option) replace the  
Product with a product that performs the  
same functions and performs as well as the  
original Product. Brother reserves the right  
to supply refurbished or remanufactured  
replacement parts provided that the  
replacement parts conform to the  
manufacturer’s specifications for new  
products. The repaired or replacement  
product will be returned to you at no cost.  
this product.  
The “Warranty Period” for  
consumable items, such as Print Heads,  
Toner, Drums, Ink Cartridges, Print  
Cartridges, Refill Ribbons, Therma PLUS  
Paper and Thermal Paper, etc. is 90 days  
from the date of purchase, or the rated life of  
the Consumable item, whichever is shorter.  
What is NOT covered: Warranty WILL BE  
VOID by Brother for repairs or replacements  
made necessary due to the following: (1) If  
the Product was not purchased from an  
authorized Brother reseller within the United  
States, (2) The Product has been serviced  
or modified by anyone other than an  
Authorized Service Representative of  
Brother, (3) The serial number has been  
modified, defaced or removed from this  
Product, (4) Non-Brother®-brand or non-  
Brother approved parts, supplies, power  
supplies or other accessories have been  
used with this Product, (5) Any damage  
caused by accident, neglect, abuse or  
misuse or, the recommended monthly  
volume has been exceeded, (6) Damages  
caused as a result of modification, alteration  
or repairs performed by anyone other than a  
Brother Authorized Service Representative.  
(7) NOT COVERED UNDER WARRANTY  
Exchange Service: When an exchange is  
authorized, Brother will exchange your non-  
working product with  
a
refurbished or  
remanufactured product that conforms to  
the manufacturer’s specifications for new  
products.  
The  
refurbished  
or  
remanufactured Product you receive will be  
covered by the balance of the limited  
warranty period remaining on the original  
Product, plus an additional thirty (30) days.  
You will keep the replacement Product that  
is sent to you and must return (or be billed up  
to the cost of a new product) your original  
non- working product, which shall become  
the property of Brother. You must call  
Brother Customer Service and if the  
representative cannot correct the product’s  
malfunction over the telephone and you  
elect the exchange service, you must  
provide information pertaining to this  
Product and you must also provide a valid  
major credit card number. Your credit card  
will be charged up to the cost of a new  
Product if: (i) you do not return your original  
Product to Brother within five (5) business  
days; (ii) the malfunctions of your original  
Product are not covered by the limited  
warranty; (iii) the proper packaging  
instructions are not followed and has caused  
damage to the product; or (iv) the warranty  
period on your original Product has expired  
or has not been sufficiently validated with a  
copy of the proof of purchase (bill of sale).  
ARE:  
Consumable items, for example  
(including, but not limited to): ribbons, ink or  
toner cartridges, toner drum units, print  
heads, cleaning and/or instances where no  
defects in material or workmanship are  
found in the Product, etc. (8) Damage  
caused by improper connection and/or  
disconnection of the Product; failure of the  
operator to follow operational instructions,  
improper set up of the Product.  
What to do if you think your Product is  
defective: Call our Customer Service Hotline  
at 1-800-284-4329, or if you suspect a defect  
in materials or workmanship in this Product,  
you can report it to a Brother Authorized  
Service Center.  
During the Warranty  
Period, supply Brother’s representative with  
M F C L I M I T E D W A R R A N T Y ( U S A )  
iv  
 
BROTHER ONE YEAR LIMITED WARRANTY and EXCHANGE SERVICE  
(USA Only)  
The Brother Customer Service Representative  
will ship the exchange Product via next  
business day delivery courier service, with  
return instructions and prepaid return air bill.  
Follow the return instructions. You must return  
the original Product in the same shipping  
carton in which the exchanged Product was  
received and include a copy of proof of  
purchase (bill of sale). Retain your original  
accessory items and a copy of the return air  
bill, signed by the courier.  
Product Support: Toll-free Customer  
Service and technical support is available  
for hardware operational assistance at 1-  
800-284-4329. At any time, free technical  
support in the form of Frequently Asked  
Questions, troubleshooting tips and service  
center locator is available through our fax-  
back system at 1-800-521-2846 or  
Brother’s  
Internet  
Web  
Site  
(www.brother.com). Now you can visit us  
on-line at (www.brothermall.com), your  
complete source for genuine Brother  
Accessories and Supplies.  
Limitations: Repair or replacement as  
described above is your sole and exclusive  
(that is, your only) remedy if this Product is  
defective. Brother is not responsible for  
damage to or loss of any equipment,  
media, programs or data related to the use  
of this Product. Except for that repair or  
replacement, Brother shall not be liable for  
any direct, indirect, incidental or  
consequential damages or specific relief.  
Because some states do not allow the  
exclusion or limitation of consequential or  
incidental damages, the above limitation  
may not apply to you.  
BROTHER INTERNATIONAL CORPORATION  
100 SOMERSET CORPORATE BLVD.  
BRIDGEWATER, NEW JERSEY 08807-0911  
Please record your model and serial  
numbers and your date and location of  
Purchase below for your records. Keep this  
information with your proof of purchase (bill  
of sale) in case your Product is lost, stolen  
or requires service.  
Model # ___________________________  
Serial # ___________________________  
Date of purchase: ___________________  
Store where purchased: ______________  
Location of store:____________________  
THIS WARRANTY IS GIVEN IN LIEU OF  
ALL OTHER WARRANTIES, WRITTEN  
OR ORAL, WHETHER EXPRESSED BY  
AFFIRMATION,  
PROMISE,  
DESCRIPTION, DRAWING, MODEL OR  
SAMPLE. ANY AND ALL WARRANTIES  
OTHER THAN THIS ONE, WHETHER  
EXPRESS OR IMPLIED, INCLUDING  
Important: We recommend that you keep  
all original packing materials, in the event  
that you ship this product.  
IMPLIED  
WARRANTIES  
OF  
MERCHANTABILITY AND FITNESS  
FOR A PARTICULAR PURPOSE, ARE  
HEREBY DISCLAIMED.  
This Limited Warranty is the only warranty  
that Brother is giving for this Product. It is  
the final expression and the exclusive and  
only statement of Brother’s obligations to  
you. It replaces all other agreements and  
under-standings that you may have with  
Brother or its representatives.  
This Limited Warranty (and Brother’s  
obligation to you) may not be changed in  
any way unless you and Brother sign the  
same piece of paper in which we (1) refer to  
this Product and your bill of sale date, (2)  
describe the change to this warranty and  
(3) agree to make that change.  
M F C L I M I T E D W A R R A N T Y ( U S A )  
v
 
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE  
LIMITED WARRANTY  
(For Canada Only)  
Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,  
Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service  
Centers, will repair this MFC/Facsimile machine free of charge if defective in material or  
workmanship. This Limited Warranty does not include cleaning, consumables  
(including, without limitation, print cartridges, print head, toner and drum) or damage  
caused by accident, neglect, misuse or improper installation or operation, any damage  
caused from service, maintenance, modifications, or tampering by anyone other than a  
Brother Authorized Service Representative, or from the use of supplies or consumable  
items that are non-Brother products. Operation of the MFC/Facsimile machine in excess  
of the specifications or with the Serial Number or Rating Label removed shall be deemed  
abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In  
order to obtain warranty service, the MFC/Facsimile machine must be delivered or  
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service  
Center, together with your Proof of Purchase in the form of a Sales Receipt.  
For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on  
applicable models) during shipping will cause severe damage to the MFC/Facsimile and  
will VOID the Warranty. (Refer to your Operation Manual for proper packaging.)  
For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your  
print head resulting from packing without the ink cartridges will VOID your warranty.  
(Refer to your Operation Manual for proper packaging.)  
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED  
INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO  
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY  
WAIVED.  
No oral or written information, advice or representation provided by Brother, its  
Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create  
another warranty or modify this warranty. This warranty states Brother’s entire liability  
and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine  
to operate properly.  
Neither Brother nor anyone else involved in the development, production, or delivery of  
this MFC/Facsimile machine shall be liable for any indirect, incidental, special,  
consequential, exemplary, or punitive damages, including lost profits, arising from the  
use of or inability to use the product, even if advised by the end user/purchaser of the  
possibility of such damages. Since some Provinces do not allow the above limitation of  
liability, such limitation may not apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from Providence to Providence.  
Warranty Service is available at Brother Authorized Service Centers throughout  
Canada. For Technical Support or for the name and location of your nearest  
Authorized Service Center call 1-877-BROTHER. Within Montreal, please call 685-  
6464. Internet support: [email protected] or browse Brother’s Web Site:  
www.brother.com  
Brother International Corporation (Canada) Ltd.  
1 Rue Hôtel de Ville  
We’re at your side.  
Dollard-Des-Ormeaux, QC H9B 3H6  
®
L I M I T E D W A R R A N T Y ( C A N A D A )  
vi  
 
Quick Reference Guide  
5
Press  
1
to select additional settings  
to fax.  
Sending Faxes  
OR—Press  
2
Automatic Transmission  
6
7
Enter the fax number.  
Press Fax Start  
1
2
Place the original face down in the ADF.  
.
Enter the fax number using One Touch,  
Speed Dial, Search or the dial pad.  
Receiving Faxes  
3
Press Fax Start.  
Select Receive Mode  
Sending a Cover Page  
Place the original face down in the ADF.  
Press Menu, 2, 2, 8.  
You can select FAX/TEL, TAD,  
MANUAL or FAX ONLY by  
pressing the Mode button repeatedly  
until you have changed the FAX and  
FAX/TEL lights to the setting you want  
to use.  
1
2
3
When NEXT FAX ONLY?  
appears, press Set  
Press or to select ON  
(or OFF), and then press Set  
Press or to select a comment,  
and then press Set  
.
If you select FAX/TEL, make sure  
you set Ring Delay and F/T Ring Time.  
4
5
6
7
.
Manual Reception  
.
1
2
Pick up the handset.  
Enter two digits to indicate the number  
Press Fax Start if you hear fax tones  
(beeps).  
of pages being sent, and then press Set  
.
Press  
OR—Press  
fax.  
1
to select additional settings  
3
When the LCD shows  
RECEIVING, replace the handset.  
2
if you are ready to  
Brother fax-back system:  
8
9
Enter the fax number.  
Press Fax Start  
In USA:  
1-800-521-2846  
.
Brother Global Web Site:  
http://www.brother.com  
Real Time Transmission  
Frequently Asked Questions (FAQs):  
http://solutions.brother.com  
You can send faxes in real time.  
1
Place the original face down in the  
ADF.  
Brother Accessories & Supplies  
In USA:  
:
2
3
Press Menu, 2, 2, 6.  
1-888-879-3232 (voice)  
1-800-947-1445 (fax)  
http://www.brothermall.com  
Press  
then press Set  
transmission only press  
select NEXT FAX ONLY, and  
then press Set  
or  
to select ON, and  
OR—For the next  
or to  
In Canada:  
1-877-BROTHER (voice)  
.
4
For the next fax only, press  
to select ON, and then press Set  
or  
.
Q U I C K R E F E R E N C E G U I D E  
vii  
Search/Speed Dial  
Storing Numbers  
1
Press Search/Speed Dial, then  
enter the first letter of the name  
you’re looking for.  
Storing One Touch Dial  
Numbers  
1
2
Press Menu, 2, 3, 1.  
2
3
4
Press  
or  
to search the  
Press the One Touch key where you  
want to store the number.  
memory.  
When the name is displayed, lift the  
handset—OR—Press Hook.  
3
4
5
Enter a number (up to 20 digits), and  
then press Set.  
Press Fax Start to dial. (If you  
pressed Hook to dial, pick up the  
handset when the other party  
answers.)  
Enter a name (or leave it blank), and  
then press Set  
.
Press Stop/Exit.  
Storing Speed Dial Numbers  
5
To hang up, replace the handset.  
1
2
Press Menu, 2, 3, 2.  
Making Copies  
Enter a two-digit Speed Dial number,  
and then press Set.  
Making a Single Copy  
1
2
Place the original face down in the  
ADF.  
3
4
5
Enter a number (up to 20 digits), and  
then press Set.  
Press Copy.  
Enter a name (or leave it blank), and  
then press Set  
.
Sorting Multiple Copies  
Press Stop/Exit.  
1
2
3
Place the original face down in the  
ADF.  
Telephone Operation  
Use the dial pad to enter the number  
of copies you want (up to 99).  
One Touch Dialing/  
Speed Dialing  
Pick up the handset—OR—Press  
Hook and listen for a dial tone.  
1
2
Press Options, press  
or  
to  
select OPT:STACK/SORT, and  
then press Set.  
When you hear the dial tone, press  
the One Touch key of the location  
you want to call—OR—Press  
Search/Speed Dial, press #, and  
then press the two-digit Speed Dial  
number. (If you pressed Hook to  
dial, pick up the handset when the  
other party answers.)  
Press  
or  
to select SORT,  
and then press Set.  
4
Press Copy.  
3
To hang up, replace the handset.  
Q U I C K R E F E R E N C E G U I D E  
viii  
Table of Contents  
Test Sheet Procedure and Product Registration  
To Complete Your MFC-8500 Registration On-Line  
Installing the Drum Unit Assembly  
Connecting an External TAD  
ix  
Recording Outgoing Message (OGM) on  
Installing Machine, External Two-Line TAD, and  
x
Operation from Extension Telephone or External  
Setting Multi-Function Link® Pro Mode ............................ 5-8  
xi  
What Does Your Telephone Company’s  
xii  
Registration with CallManage Requires Changing  
Sending a Fax Using CallManage (For Domestic and  
Placing a Long Distance Telephone Call Using  
xiii  
How to Use the Brother Machine with Your DOS  
Windows® Printing ............................................................ 13-1  
xiv  
Printer Driver Settings (For Windows® Only) ........................... 14-1  
(For Windows® 95/98/98SE/Me Users Only) .......... 14-6  
(For Windows® 95/98/98SE/Me Users Only)............. 14-11  
xv  
Using the Windows®-Based Brother MFL-Pro Control Center .. 15-1  
xvi  
Using ScanSoft™ PaperPort® for Brother and ScanSoft™  
TextBridge®................................................................................... 16-1  
Using ScanSoft™ PaperPort® and TextBridge®....................... 16-1  
Using ScanSoft™ TextBridge® OCR  
xvii  
PC FAX Sending (For Windows® Only).................................. 17-3  
For Windows® 95, 98, 98SE, Me Only .................................... 18-1  
xviii  
G3, G4 or iMac™/iBook............................................................... 19-1  
Set up Your USB Equipped Apple® Macintosh® G3,G4,  
iMac™ or iBook with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 ... 19-1  
Sending a Fax from Your Macintosh® Application ................. 19-3  
Using Brother TWAIN Scanner Driver with Your Apple®  
Macintosh®............................................................................ 19-7  
Scanning a Document into Your Macintosh G3, G4 or  
Federal Communications Commission (FCC)  
Industry Canada Compliance Statement  
International ENERGY STAR® Compliance  
xix  
xx  
1
Introduction  
1
Using This Manual  
Thank you for purchasing a Brother fax machine or multi-function center.  
This machine has been designed to be simple to use, with LCD screen prompts  
to guide you through programming your machine. However, you can use your  
machine to its fullest potential by taking a few minutes to read this manual.  
Additionally, your machine has a Reports Key. Press Reports, 1 to print a  
list of basic step instructions and explanations.  
Finding Information  
All chapter headings and subheadings are listed in the Table of Contents. You  
will be able to find information about a specific feature or operation by checking  
the Index in the back of this manual.  
Conventions Used in this Manual  
Throughout this manual you’ll see special symbols alerting you to important  
information, warnings, and actions to perform. For clarification, and to help you  
choose the correct key presses, we’ve added illustrations of some of the LCD  
messages.  
boldface  
Bold typeface identifies a specific key on the machine control panel.  
italics  
Italics typeface emphasize an important point, or refer you to related  
topic.  
bubble dot  
Bubble Dot typeface identifies the messages on the LCD of the  
machine.  
Warnings detail precautions you must take to avoid possible  
personal injury.  
Cautions specify procedures you must follow or avoid to prevent  
possible damage to the machine.  
Notes tell you the proper response for a situation that may  
occur.  
Note  
FYI tips provide details about how the current operation  
interacts with other features.  
Improper Setup alerts you to devices and procedures that are  
not compatible with the machine.  
I N T R O D U C T I O N  
1 - 1  
         
Test Sheet Procedure and Product Registration  
(For USA Only)  
After programming your Station ID, please fill out the TEST SHEET included  
with your machine and then fax it to Brother’s Automated Fax Response System  
as your first transmission. This will verify that your machine is properly  
installed. To receive a response, you must set up your Station ID. (See Setting  
When this document is received, a confirmation sheet and Product Registration  
form will be sent back to your machine. Please fill out the form and return it to  
complete your registration.  
In USA:  
1-877-268-9575 (fax)  
To Complete Your MFC-8500 Registration On-Line  
(For USA Only)  
1
2
Insert the MFL Pro CD-ROM into your CD-ROM drive.  
Click On-Line Registration to register your product on-line from the main  
menu.  
1 - 2  
I N T R O D U C T I O N  
     
MFC-8500 Control Panel Overview  
2
1
3
17  
16  
15  
4
5
14  
6
7
8
9
10  
11  
12  
13  
1Toner Empty Icon  
4Print Key:  
The Toner icon flashes on and off when  
toner is low, so you’ll know to order  
another toner cartridge. You will be  
able to print until the indicator stays on.  
Reset  
Clears data from the printer memory.  
5Scan Keys:  
Scan Image  
2Liquid Crystal Display (LCD)  
Displays messages to help you set up  
and operate your machine.  
Press this key to scan a color picture into  
your graphics application for viewing  
and editing.  
3Programming Keys:  
Scan/OCR  
Menu  
Press this key to start scanning a text  
document. ScanSoft TextBridge will  
convert it to editable text and display it  
in your word processor application for  
further editing.  
Lets you access the Menu and  
Programming mode.  
Set  
Stores a function setting into the  
machine.  
Scan to E-mail  
(Left Arrow)  
Moves the LCD cursor to the left and  
right through options or text.  
(Right Arrow)  
Press this key to start scanning an  
original into your E-mail application,  
setting it up automatically as an  
attachment.  
Clear  
Deletes entered data or backs up one  
step in function procedure.  
6One Touch Dial Keys  
These 8 keys give you instant access to  
previously stored phone numbers.  
I N T R O D U C T I O N  
1 - 3  
   
7Shift  
This key is used to access the “09”  
DCopy Keys:  
Options  
through “16” One Touch numbers.  
You can quickly and easily select  
temporary settings (for the next copy  
only).  
8Telephone Keys:  
Hook  
Lets you dial telephone and fax numbers  
Enlarge  
without lifting the handset.  
Lets you enlarge copies depending upon  
the ratio you select.  
Hold  
Lets you place calls on hold.  
Reduce  
Lets you reduce copies depending upon  
the ratio you select.  
Redial/Pause  
Re-dials the last number called. Also  
inserts a pause in autodial numbers.  
Copy  
Makes a copy.  
9Reports  
Accesses the Reports menu so you can  
select reports to print: Help List, Auto  
Dial, Fax Activity, Transmission  
Verification, and User Settings.  
ESearch/Speed Dial  
Lets you look up numbers stored in the  
dialing memory. Also lets you dial  
stored phone numbers by pressing a #  
and a two-digit number.  
0Dial Pad  
Use to dial phone and fax numbers and FBroadcast  
can be used as a keyboard for entering  
information into the machine.  
(For Canada only) The # key lets you  
switch the dialing type during a  
You can use this key whenever you  
want to send faxes to many different  
locations (maximum of 166 locations) at  
once.  
telephone call from PULSE to TONE.  
GFax Keys/LEDs:  
AVolume High/Low Keys  
Lets you adjust speaker, ring and  
handset volume.  
Resolution Indicator Lights  
These LEDs show the resolution mode  
you selected.  
BStop/Exit  
Receive Mode Indicator Lights  
These LEDs show the receive mode you  
selected.  
Stops a fax, cancels an operation or exits  
from function mode.  
CFax Start  
Resolution  
Sets the resolution when you send a fax.  
Starts an operation (such as sending a  
fax).  
Mode  
Select how the machine will handle  
incoming calls.  
1 - 4  
I N T R O D U C T I O N  
About Fax Machines  
If you’re a first-time fax machine user, fax operation might seem a little  
mysterious. Soon, you’ll recognize the unusual fax tones on your phone line,  
and be able to send and receive faxes easily.  
Custom Features  
Do You Have Voice Mail on the Phone Line?  
If you have Voice Mail on the phone line on which you will install your new fax  
machine, there is a strong possibility that Voice Mail and the fax machine will  
conflict with each other while receiving incoming calls.  
Why Should There Be Trouble?  
Since both fax machines and Voice Mail pick up the line at the number of rings  
you have set, each of them has the ability to keep the other from receiving calls.  
For example, if your Voice Mail is set to answer after two rings and your fax  
machine is set to answer after four, your Voice Mail will keep your fax machine  
from receiving faxes. If you set Voice Mail and the Brother machine to answer  
at the same number of rings, there is no way of knowing which one will answer  
first. It is important to remember that neither Voice Mail nor the fax machine  
can pass the call back to the other after the call has been answered.  
How Can You Avoid Possible Problems?  
A very good way to avoid problems like the one mentioned previously is to get  
a second phone number on your present phone line. Many people with Voice  
Mail opt for this choice, which is called “Distinctive Ring”, and they are very  
satisfied with it. For details about this type of custom service, please see  
Distinctive Ring, page 8-1.  
Another way to avoid possible problem is to replace your Voice Mail with an  
answering machine. Your Brother fax machine is designed to work in tandem  
with an answering machine or TAD (telephone answering device).  
I N T R O D U C T I O N  
1 - 5  
         
Fax Tones and Handshake  
When someone is sending a fax, the machine sends fax calling tones (CNG  
tones)—soft, intermittent beeps at 4-second intervals. You’ll hear them when  
you dial and press Fax Start; they continue for about 60 seconds after dialing.  
During that time, the sending machine must begin the “handshake” with the  
receiving machine. Each time you use automatic procedures to send a fax, you  
are sending CNG tones over the phone line. You’ll soon learn to listen for these  
soft beeps each time you answer a phone on your fax line, so you can know if  
you are receiving a fax message.  
The receiving fax responds with fax receiving tones-loud, chirping sounds. A  
receiving fax chirps for about 60 seconds over the phone line, and the LCD  
shows RECEIVING. If your machine is set to the FAX mode, it will answer  
every call automatically with fax receiving tones. Even if the other party hangs  
up, your machine continues to send the “chirps” for about 60 seconds, and the  
screen continues to display RECEIVING. To cancel the receiving mode, press  
Stop/Exit.  
When your machine answers in FAX/TEL mode, the machine listens for CNG  
tones and then responds with receiving tones.  
The fax “handshake” is the time in which the sending machine’s CNG tones and  
the receiving machine’s “chirps” overlap. This must be for at least 2 to 4  
seconds, so the machines can understand how each is sending and receiving the  
fax. The handshake cannot begin until the call is answered, and the CNG tones  
only last for about 60 seconds after the number is dialed. Therefore, it’s  
important for the receiving machine to answer the call in as few rings as  
possible.  
When you have an external telephone answering device (TAD) on your fax  
line, your TAD will determine the number of rings before the call is answered.  
Pay special attention to the directions in the Assembly and Connections chapter  
for connecting a TAD to your machine.  
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the machine to check the  
integrity of a fax transmission while it is in progress. ECM transmissions are  
possible only between machines that both have the ECM feature. If they do, you  
may send and receive fax messages that are continuously checked for their  
integrity. Sufficient memory must be available in your machine for this feature  
to work.  
1 - 6  
I N T R O D U C T I O N  
     
2
Assembly and Connections  
2
Packing List  
Make sure you have the following items:  
Telephone Handset  
Power Cord  
Drum Unit Assembly  
(With free Standard  
Toner Cartridge up  
to 3,000 pages)  
Handset  
Curled  
Cord  
Document  
Support  
Telephone Wire Cord  
Document Tray  
with Extension  
Owners  
Manual  
Quick Setup  
Guide  
Multi-purpose  
Paper Cassette  
CD-ROM  
If an item is missing, call Brother Customer Service at 1-800-284-4329 (In  
USA), 1-877-BROTHER (In Canada) or 1-514-685-6464 (In Montreal).  
Ordering Accessories and Supplies, on Page ii for the correct item numbers.  
Note  
Whenever you transport the machine, use the packing materials that came with  
your machine. If you do not pack the machine properly, you may void your  
warranty.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 1  
     
Choosing a Location  
Place your machine on a flat, stable surface, such as a desk. Select a place that  
is free of vibration and shocks. Locate the machine near a telephone jack and a  
standard, grounded power outlet.  
Avoid placing your machine in a high-traffic area. Do not place near heaters,  
air conditioners, water, chemicals or refrigerators. Do not expose the machine  
to direct sunlight, excessive heat, moisture or dust. Make sure nothing blocks  
the flow of air from the fan on the sides of the machine. Do not connect your  
machine to electrical outlets controlled by wall switches or automatic timers.  
Disruption of power can wipe out information in the unit’s memory. Do not  
connect your machine to electrical outlets on the same circuit as large  
appliances or other equipment that might disrupt the power supply. Avoid  
interference sources, such as speakers or the base units of cordless phones.  
NO ! NO ! NO !  
WARNING  
I Never install telephone wiring during a lightning storm.  
I We recommend that this product be used with a surge protection device to protect the  
product against lightning storms.  
I Never install a telephone jack in a wet location unless the jack is specifically designed  
for a wet location.  
I Never touch telephone wires or terminals that are not insulated unless the telephone  
line has been disconnected at the network interface.  
I Use caution when installing or modifying telephone lines.  
I Avoid using a telephone (other than a cordless type) during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
I Do not use the telephone to report a gas leak in the vicinity of the leak.  
I For PLUGGABLE EQUIPMENT, the socket-outlet should be installed near the  
equipment and should be easily accessible.  
I To reduce the risk of shock or fire, use only a No. 26 AWG or larger  
telecommunications line cord.  
2 - 2  
A S S E M B L Y A N D C O N N E C T I O N S  
 
Assembly  
Installing the Drum Unit Assembly  
(with Toner Cartridge)  
1
Unpack the drum unit assembly,  
including the toner cartridge, and  
gently rock it from side to side five or  
six times to distribute the toner evenly  
inside the cartridge.  
To prevent damage to the drum, do not expose it to light for longer  
than a few minutes.  
2
Open the front cover of the machine.  
3
4
Insert the drum unit assembly into the  
machine.  
Close the front cover.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 3  
         
Attaching the Trays  
1
Attach the  
Document  
Support and  
Document Tray  
with Extension.  
Unfold the  
Document  
Support  
extension, which  
holds documents  
in place.  
Document Tray  
with Extension  
2
Unfold the Front Output Bin  
Extension, which holds printed pages  
in place.  
Front  
Output Bin  
Extension  
Connecting Paper Cassette #2 (Option)  
1
Carefully pick up the machine  
and then place it on top of  
Paper Cassette #2.  
2 - 4  
A S S E M B L Y A N D C O N N E C T I O N S  
       
2
Plug the modular cable from  
Cassette #2 into the modular  
jack on the Brother machine.  
To select which cassette will be used for printing, See Setting Cassette Usage,  
If you move the machine after connecting Cassette #2, be sure to carefully lift  
Cassette #2 with the machine because they are not attached.  
Manual Feed Slot  
The manual feed slot is above the multi-purpose paper cassette. Load paper or  
envelopes one at a time. You do not have to remove paper from the paper  
cassette.  
To print or copy on labels, transparencies, card stock or thicker paper:  
Manual  
Feed  
Slot  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 5  
   
Paper  
Acceptable Paper  
Paper Type  
Multi-purpose cut sheetß  
Paper Cassette  
#1 & #2:  
Paper Size  
Letter, Legal, A4, A5, ISO B5, Executive  
A6 (for Cassette #1 only)  
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)  
Manual Feed  
Slot:  
cut sheet  
Letter, Legal, A4, A5, B5 (JIS/ISO), Executive, A6,  
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)  
COM-10, Monarch, C5, DL  
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)  
2.75–8.5 × 4.57–14 inches (70–216 × 116–356 mm)  
envelopes  
post cards  
labels and  
transparencies  
We Recommend:  
Cut sheet:  
Xerox 4200DP 20 lb, Champion Paper One 20 lb,  
Hammermill Laser Paper 24 lb  
Labels:  
Transparencies:  
Avery laser label #5160  
3M CG3300 for laser printers or equivalent  
Paper Capacity of Paper Cassette  
Multi-purpose  
Paper Cassette:  
Max. paper height is 1.06 inches (27 mm) (use the  
guides) or approx. 250 sheets of 20 lb. (75 g/m2)  
Letter/A4 paper, 10 transparencies.  
Front Output Bin:  
Approx. 150 sheets of 20 lb. (75 g/m2)  
Letter/A4 paper  
2 - 6  
A S S E M B L Y A N D C O N N E C T I O N S  
             
Paper Specification for the Cassette  
Cut Sheet  
16 to 28 lb.  
Basis Weight:  
(60 to 105 g/m2)  
0.003 to 0.005 inches.  
(0.08 to 0.13 mm)  
Caliper:  
Moisture Content:  
4% to 6% by weight  
Manual Feed Slot  
Cut Sheet  
Envelopes  
16 to 43 lb.  
20 to 24 lb.  
Basis Weight:  
(60 to 161 g/m2)  
(75 to 90 g/m2)  
0.003 to 0.008 inches.  
(0.08 to 0.2 mm)  
0.003 to 0.005 inches.  
(0.084 to 0.14 mm)  
Caliper:  
Moisture Content:  
4% to 6% by weight  
4% to 6% by weight  
Fax messages can be received on only Letter, Legal and A4 size paper.  
If you use legal or A4, change the Paper Size setting:  
(Menu, 1, 1.)  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 7  
   
Loading Paper in Multi-purpose Paper Cassette  
1
Pull the paper cassette completely out of the machine.  
2
3
Slide the paper width and length adjusters for the paper size you want.  
Fan the paper well. Load paper  
Maximum  
in the paper cassette. Press  
down on the paper to flatten it  
in all four corners, keeping the  
paper level below the guide.  
The cassette can hold up to 250  
sheets of 20 lb (75g/m2) paper.  
Paper  
Height  
Guide  
4
Slide the paper cassette into the machine until it locks into place.  
2 - 8  
A S S E M B L Y A N D C O N N E C T I O N S  
     
Connections  
Connecting the Machine  
Connect the handset, power cord, and telephone line.  
1
Connecting the Handset  
Connect the curled handset cord to the bottom of the handset and the left side of  
the machine.  
2
3
Connect the power cord.  
Connect the telephone line.  
Connect one end of the telephone line cord to the jack labeled LINE on the left  
side of the machine. Connect the other end to a modular wall jack.  
WARNING  
I This machine must be grounded using a three-prong plug.  
I Since the machine is grounded through the power outlet, you can protect yourself from  
potentially hazardous electrical conditions on the telephone line by keeping the power  
to your machine on when you connect it to a telephone line. When you want to move  
your machine, protect yourself by disconnecting the telephone line first, and then the  
power cord.  
I Lightning and power surges can damage this product! We recommend that you use a  
quality surge protection device on the AC power line as well as on the telephone line,  
or unplug the lines during a lightning storm.  
I Do not touch the rollers at the paper exit.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 9  
               
Connecting an External Telephone  
Your machine is equipped with a handset that you can use as a regular phone.  
However, you can also connect a separate telephone (or telephone answering  
device) directly to your machine.  
Connect the modular plug on the telephone’s line cord to the jack labeled EXT.  
on the left side of the machine.  
Whenever this phone (or TAD) is in use, the LCD shows EXT. TEL IN USE,  
and, if the machine handset is lifted, an alarm sounds. To disconnect the call on  
the external phone and switch to the machine, press Hook.  
Connecting an External TAD  
(Telephone Answering Device)  
Sequence  
You might choose to connect an answering system. When you have anexternal  
TAD on the same telephone line as the machine, the TAD answers all calls. The  
machine “listens” for fax calling (CNG) tones. If it hears them, the machine  
takes over the call and receives the fax. If it doesn’t hear CNG tones, the  
machine lets the TAD continue playing your outgoing message so your caller  
can leave you a voice message.  
The TAD must answer within four rings (the recommended setting is two rings).  
The machine cannot hear CNG tones until the TAD has answered the call, and  
with four rings there are only 8–10 seconds of CNG tones left for the fax  
“handshake.” Make sure you carefully follow the instructions in this manual for  
recording your outgoing message. We do not recommend using the toll saver  
feature on your external answering machine if it exceeds 4 rings.  
Connections  
The external TAD must be plugged into the left side of the machine in the jack  
labeled EXT. Your machine cannot work properly if you plug the TAD into a  
wall jack.  
If You Subscribe to your Telephone Company’s Distinctive Ring Service:  
You may connect an external TAD to a separate wall jack only if you subscribe  
to your telephone company’s Distinctive Ring service, have registered the  
distinctive ring pattern on your machine, use that number as a fax number and  
set your machine’s Receive mode to MANUAL. The recommended setting is  
three or four rings on the external TAD when you have the telephone  
company’s Distinctive Ring service.  
If You Do Not Subscribe to Distinctive Ring Service:  
You must plug your TAD into the EXT. jack of your Brother machine. If your  
TAD is plugged into a wall jack, both your machine and the TAD will try to  
control the phone line. (See illustration on Page 2-11.)  
2 - 10  
A S S E M B L Y A N D C O N N E C T I O N S  
           
Do not connect a TAD elsewhere on the same phone line.  
1
2
Plug the telephone line cord from the wall jack into the left side of the machine  
in the jack labeled LINE.  
Plug the telephone line cord from your TAD into the left side of the machine in  
the jack labeled EXT. (Make sure this cord is connected to the TAD at the  
TAD’s telephone line jack, and not its telephone set jack.)  
3
Set your external TAD to four rings or less. (The machine’s Ring Delay setting  
does not apply).  
4
5
Record the outgoing message. (See below.)  
Set the Receive Mode to TAD by pressing Mode until both FAX and FAX/TEL  
lights are on.  
Recording Outgoing Message (OGM) on External TAD  
Timing is important in recording this message. The message sets up the ways to  
handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message. (This allows your  
machine time to listen for the fax CNG tones of automatic transmissions before  
they stop.)  
2
3
Limit your speaking to 20 seconds. (See Easy Receive, Page 5-3.)  
End your 20-second message by giving your Fax Receive Code for people  
sending manual faxes. For example: “After the beep, leave a message or send  
a fax by pressing 5 1 and Start.”  
We recommend beginning your OGM with an initial 5-second silence because  
the machine cannot hear fax tones over a resonant or loud voice. You may try  
omitting this pause, but if your machine has trouble receiving, then you must  
rerecord the OGM to include it.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 11  
     
Special Line Considerations  
Roll Over Phone Lines  
A roll over phone system is a group of two or more separate telephone lines that  
pass incoming calls to each other if they are busy. The calls are usually passed  
down or “rolled over” to the next available phone line in a preset order.  
Your machine can work in a roll over system as long as it is the last number in  
the sequence, so the call cannot roll away. Do not put the machine on any of the  
other numbers; when the other lines are busy and a second fax call is received,  
the fax call would be transferred to a line that does not have a fax machine. Your  
machine will work best on a dedicated line.  
Two-Line Phone System  
A two-line phone system is nothing more than two separate phone numbers on  
the same wall outlet. The two phone numbers can be on separate jacks (RJ11)  
or combined into one jack (RJ14). Your machine must be plugged into an RJ11  
jack. RJ11 and RJ14 jacks may be equal in size and appearance and both may  
contain four wires (black, red, green, yellow). To test the type of jack, plug in a  
two-line phone and see if it can access both lines. If it can, you must separate the  
line for your machine.  
Converting Telephone Wall Outlets  
There are three ways to convert to an RJ11 receptacle. The first two ways may  
require assistance from the telephone company. You can change the wall outlets  
from one RJ14 jack to two RJ11 jacks. Or, you can have an RJ11 wall outlet  
installed and slave or jump one of the phone numbers to it.  
The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter  
into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1,  
Line 2) and a third RJ14 jack (Lines 1 and 2). If your machine is on Line 1, plug  
the machine into L1 of the triplex adapter. If your machine is on Line 2, plug it  
into L2 of the triplex adapter.  
Triplex Adapter  
RJ14  
RJ11  
RJ14  
2 - 12  
A S S E M B L Y A N D C O N N E C T I O N S  
               
Installing Machine, External Two-Line TAD, and Two-Line  
Telephone  
When you are installing an external two-line telephone answering device  
(TAD) and a two-line telephone, your machine must be isolated on one line at  
both the wall jack and at the TAD. The most common connection is to put the  
machine on Line 2, which is our assumption in the following steps. The back of  
the two-line TAD must have two telephone jacks: one labeled L1 or L1/L2, and  
the other labeled L2. You will need at least three telephone line cords, the one  
that came with your machine and two for your external two-line TAD. You will  
need a fourth line cord if you add a two-line telephone.  
1
2
Place the two-line TAD and the two-line telephone next to your machine.  
Plug one end of the telephone line cord for your fax machine into the L2 jack of  
the triplex adapter. Plug the other end into the LINE jack on the left side of the  
machine.  
3
4
Plug one end of the first telephone line cord for your TAD into the L1 jack of  
the triplex adapter. Plug the other end into the L1 or L1/L2 jack of the two-line  
TAD.  
Plug one end of the second telephone line cord for your TAD into the L2 jack  
of the two-line TAD. Plug the other end into the EXT. jack on the left side of  
the machine.  
Triplex Adapter  
Two Line Phone  
Two Line  
External TAD  
FAX/MFC  
You can keep two-line telephones on other wall outlets as always. There are two  
ways to add a two-line telephone to the machine’s wall outlet. You can plug the  
telephone line cord from the two-line telephone into the L1+L2 jack of the  
triplex adapter. Or, you can plug the two-line telephone into the TEL jack of the  
two-line TAD.  
A S S E M B L Y A N D C O N N E C T I O N S  
2 - 13  
   
Multi-Line Connections (PBX)  
Most offices use a central telephone system. While it is often relatively simple  
to connect the machine to a key system or a PBX (Private Branch Exchange),  
we suggest that you contact the company that installed your telephone system  
and ask them to connect the machine for you. It is advisable to have a separate  
line for the machine. You can then leave the machine in FAX mode to receive  
faxes any time of day or night.  
If the machine is to be connected to a multi-line system, ask your installer to  
connect the unit to the last line on the system. This prevents the unit from being  
activated each time a telephone call is received.  
As with all fax units, this machine must be connected to a two wire system. If  
your line has more than two wires, proper connection of the machine cannot be  
made.  
If you are installing the machine to work with a PBX:  
1
2
3
It is not guaranteed that the unit will operate correctly under all circumstances  
with a PBX. Any cases of difficulty should be reported first to the company that  
handles your PBX.  
If all incoming calls will be answered by a switchboard operator, it is  
recommended that the Receive Mode be set to MANUAL. All incoming calls  
should initially be regarded as telephone calls.  
The machine may be used with either pulse or tone dialing telephone service.  
Custom Features on Your Phone Line  
To learn how custom features may affect your faxing operations, please see  
Custom Features on a Signal Line  
If you have Voice Mail, Call Waiting, RingMaster, an answering service, or an  
alarm system custom feature on one phone line, it may create a problem with the  
2 - 14  
A S S E M B L Y A N D C O N N E C T I O N S  
           
3
On-Screen Programming  
3
User-Friendly Programming  
We have designed your machine with on-screen programming and a Reports  
key. User-friendly programming helps you take full advantage of all the menu  
selections your machine has to offer. (See Using This Manual, Page 1-1.)  
Since your fax programming is done on the LCD, we created step-by-step on-  
screen prompts to help you program your machine. All you need to do is follow  
the prompts as they guide you through the menu selections and programming  
options.  
Menu Mode  
You can access the Menu by pressing Menu. The LCD shows:  
Then  
Press 1 for General Setup—OR—  
Press 2 for Fax Operations—OR—  
Press 3 for Copy Operations—OR—  
Press 4 for Printer Operations.  
1.GENERAL SETUP  
2.FAX  
3.COPY  
4.PRINTER  
You can scroll more quickly by pressing  
see all options, in the opposite order.)  
. (Use  
to scroll backward and  
Before you press Set after entering information in a field using the dial pad, you  
can correct a mistake. Use  
characters.  
to back up and then type over the incorrect  
When you finish a function, the LCD shows ACCEPTED.  
If you want to exit the Menu Mode, and then press Stop/Exit.  
O N - S C R E E N P R O G R A M M I N G  
3 - 1  
           
Menu Selection Table  
You can probably perform most of these programming operations without the  
Owner’s Manual. To help you understand the menu selections and options that  
are found in the machine programs, use the Menu Selection Table below.  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL 1. PAPER SIZE  
SETUP  
LETTER  
Selects size of  
paper for received  
faxes.  
LEGAL  
A4  
2. DATE/TIME  
3. STATION ID  
Enter date and time  
fortheLCDdisplay  
and heading on fax  
transmissions.  
Program your  
name, fax number  
and telephone  
number to appear  
on each transmitted  
page.  
4. VOLUME  
1. RING  
OFF  
Adjusts ring  
volume.  
LOW  
MED  
HIGH  
2. BEEPER  
OFF  
Adjusts beeper  
volume.  
LOW  
HIGH  
3. SPEAKER  
4. HANDSET  
OFF  
Adjusts speaker  
volume.  
LOW  
MED  
HIGH  
LOW  
HIGH  
ON  
Adjusts handset  
volume.  
5. VOLUME  
AMPLIFY  
For the hearing-  
impaired, you can  
set the volume to  
(PERMANENT/  
TEMPORARY) the VOL  
AMPLIFY:ON  
setting on a  
permanent or  
temporary basis.  
OFF  
5. CASSETTE  
#2  
Turn CASSETTE  
#2 ON if you  
purchased the  
optional Cassette  
#2.  
ON  
OFF  
The factory setting (option) is shown in bold.  
Note  
3 - 2  
O N - S C R E E N P R O G R A M M I N G  
   
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
1. GENERAL 6. AUTO  
Changes for  
Daylight Savings  
Time  
ON  
SETUP  
DAYLIGHT  
(continued)  
OFF  
ON  
automatically.  
7. TONER  
SAVE  
Increases life of  
toner cartridge.  
OFF  
8. SLEEP  
MODE  
Conserves power  
9. TONE/  
PULSE  
(Canada Only)  
TONE  
Selects dialing  
mode  
PULSE  
0. LOCAL  
LANGUAGE  
(Canada Only)  
Allows you to  
change the LCD  
Language to  
French.  
ENGLISH  
See  
French  
Manual  
FRENCH  
2. FAX  
1. SETUP  
RECEIVE  
1. RING DELAY  
Number of rings  
beforeMFCanswers  
in FAX/TEL, FAX,  
MANUAL, or TAD  
mode.  
00  
01  
02  
03  
04  
2. F/T  
RING TIME  
20  
30  
40  
70  
Sets the time for  
“double-ring” in  
FAX/TEL mode.  
3. EASY  
RECEIVE  
ON  
Receive fax  
messages without  
pressing the  
SEMI  
Fax Start key.  
OFF  
4. REMOTE  
CODE  
Activate or deactivate  
the MFC from a  
ON  
(
51, #51)  
remote location. You  
can also personalize  
these codes.  
OFF  
5. AUTO  
REDUCTION  
ON  
Reduces size of  
image.  
OFF  
-
6. PRINT  
DENSITY  
Makes prints  
darker or lighter.  
+
7. POLLING RX  
Sets up your  
machine to poll  
another fax  
machine.  
ON  
OFF  
ON  
8. PC FAX  
RECEIVE  
Turn ON if PC is  
connected to  
machine for PC  
receiving of  
OFF  
messages.  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
3 - 3  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
2. SETUP  
SEND  
1. CONTRAST  
AUTO  
Changes lightness  
or darkness of a fax  
you are sending.  
S.LIGHT  
S.DARK  
2. FAX  
RESOLUTION FINE  
STANDARD  
Changesthedefault  
setting of fax  
resolution.  
S.FINE  
PHOTO  
00:00  
3. DELAYED  
TIMER  
Sets the time of day  
that delayed faxes  
will be sent.  
4. DELAYED  
FAX  
Sends documents  
later.  
5. BATCH TX  
Sends all delayed  
faxes that are to the  
same fax number  
and at the same  
time as one  
ON  
OFF  
transmission.  
6. REAL TIME  
TX  
You can send a fax  
without using  
memory.  
NEXT FAX ONLY  
ON  
OFF  
7. POLLED TX  
Sets up your  
machine with a  
document to be  
retrieved by  
another fax  
ON  
OFF  
machine.  
8. COVERPG  
SETUP  
NEXT FAX ONLY  
ON  
OFF  
Automatically  
sends a cover page  
you program.  
PRINT SAMPLE  
9. COVER-  
PAGE  
MSG  
Programs  
customized  
message for fax  
cover page.  
0. OVERSEAS  
MODE  
Adjusts for  
sometimes difficult  
overseas  
ON  
OFF  
transmissions.  
The factory setting (option) is shown in bold.  
Note  
3 - 4  
O N - S C R E E N P R O G R A M M I N G  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
3. SET  
AUTO DIAL  
1. ONE-TOUCH  
DIAL  
Store One-Touch  
Dial so you can dial  
by pressing only  
one key.  
2. SPEED-DIAL  
Store Speed Dial  
numbers so you can  
dial by pressing  
only four keys.  
3. SETUP  
GROUPS  
Sets up a Group  
number for  
broadcasting.  
4. SETUP  
REPORTS  
1. TRANSMISSION ON  
Initial setup for  
Transmission  
VerificationReport  
and Activity  
Report.  
ON+IMAGE  
OFF  
OFF+IMAGE  
2. ACT.  
INTERVAL  
6/12/24 Hours  
2/4/7 Days  
OFF  
OFF  
5. REMOTE  
FAX OPT  
1. FAX  
FWD/  
PAGING  
Sets the machine to  
forward fax  
messages–OR–to  
call your pager.  
FAX  
FORWARD  
PAGING  
ON  
2. FAX  
STORAGE  
Stores incoming  
faxes in memory  
for remote  
OFF  
159  
retrieval.  
3. REMOTE  
ACCESS  
Personalizes code  
for retrieving faxes.  
4. PRINT FAX  
Prints incoming  
faxes stored in the  
memory.  
6. REMAINING  
JOBS  
Checks which jobs  
are in memory or  
cancel a delayed  
fax or polling job.  
The factory setting (option) is shown in bold.  
Note  
O N - S C R E E N P R O G R A M M I N G  
3 - 5  
Menu  
Selections  
Main Menu  
Submenu  
Options  
Descriptions  
Page  
2. FAX  
(continued)  
0. MISCELLANEOUS 1. DISTINCTIVE  
Uses the phone  
company  
ON  
Distinctive Ring  
subscriber service  
to register the ring  
pattern with the  
machine.  
OFF  
SET  
2. CALLER ID  
3. DURM LIFE  
DISPLAY#  
View or print a list  
of the last 30 Caller  
IDs stored in  
memory.  
PRINT REPORT  
You can check the  
percentage of drum  
life that remains  
available.  
3. COPY  
1. COPY MODE  
AUTO  
TEXT  
Selects the Copy  
resolution for your  
type of original.  
PHOTO  
2. CONTRAST  
Adjusts the  
contrast.  
-
+
4. PRINTER  
1. PRINT  
OPTIONS  
1. INTERNAL  
FONT  
You can print  
resident fonts to  
check and confirm  
font types.  
2. CONFIGU-  
RATION  
Printer settings and  
status are listed  
here.  
2. RESET  
PRINTER  
1. FACTORY  
SET  
You can restore the  
printer back to the  
factory default  
settings.  
The factory setting (option) is shown in bold.  
Note  
3 - 6  
O N - S C R E E N P R O G R A M M I N G  
4
Initial Setup  
4
Getting Started  
Setting Paper Size  
You can use three sizes of paper for printing your faxes: letter, legal and A4.  
When you change the size of paper you have loaded in the machine, you will  
need to change the setting for the paper size, so your machine will know how to  
fit the incoming fax on the page.  
After you connect the optional Cassette #2, you can select the paper size for each  
1
2
Press Menu, 1, 1.  
1.PAPER SIZE  
2.CASSETTE #2  
If you have the Cassette #2, press  
or  
to select CASSETTE #1 or  
CASSETTE #2, and then press Set.  
3
4
Press  
or  
to select LETTER,  
LEGAL or A4 (for the cassette you  
selected in Step 2), and then press Set.  
Press Stop/Exit.  
Turning on Cassette #2 (Option)  
When the optional CASSETTE #2 is set to ON, you can set paper size and the  
Paper Size above.)  
1
2
Press Menu, 1, 5.  
5.CASSETTE #2  
Use  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
I N I T I A L S E T U P  
4 - 1  
           
Setting Cassette Usage  
The default setting of AUTO allows your machine to choose the optional  
Cassette #2 if paper is out in Cassette #1 or if incoming faxes will fit best on the  
paper in Cassette #2. Choose CASSETTE#1 ONLY, CASSETTE#2 ONLY or  
CASSETTE USAGE if you want to keep special paper in the other cassette and  
control when it is used.  
1
2
Press Menu, 1, 1.  
Press  
or  
to select CASSETTE USAGE, and then press Set.  
3
To set cassette usage for faxes, press  
press Set.  
or  
to select FOR FAX, and then  
OR— To set cassette usage for copies, press  
and then press Set.  
or to select FOR COPY,  
OR— If you are finished go to Step 5.  
4
5
Press  
or  
to select AUTO, CASSETTE#1 ONLY or CASSETTE#2  
ONLY, and then press Set.  
Press Stop/Exit.  
Setting Date and Time  
Your machine displays the date and time, and prints it on every fax you send.  
In the event of a power failure, you may have to reset the date and time. All other  
settings remain unaffected.  
1
2
3
Press Menu, 1, 2.  
2.DATE/TIME  
Enter the last two digits of the year, and then  
press Set.  
YEAR:XX  
ENTER & SET KEY  
Enter two digits for the month and press Set.  
(For example, enter 09 for September, or 10  
for October).  
MONTH:XX  
ENTER & SET KEY  
4
5
Enter two digits for the day, and then press  
Set. (For example, 06).  
DAY:XX  
ENTER & SET KEY  
Enter the time in 24-hour format, and then  
press Set. (For example, enter 15:25 for 3:25  
PM).  
TIME:XX:XX  
ENTER & SET KEY  
6
Press Stop/Exit.  
The screen now displays the date and time you set whenever the machine is  
standing by.  
4 - 2  
I N I T I A L S E T U P  
       
Setting Station ID  
You can store your name, fax number, and telephone number to be printed on  
1
2
Press Menu, 1, 3.  
3.STATION ID  
Enter your fax number (up to 20  
digits), and then press Set. You must  
enter a fax number to proceed.  
FAX:  
ENTER & SET KEY  
3
Enter your telephone number (up) to  
20 digits), and then press Set.  
If your telephone number and fax  
number are the same, enter the same  
number again. The number appears  
on Cover pages.  
TEL:  
ENTER & SET KEY  
4
5
Use the dial pad to enter your name  
(up to 20 characters), and then press  
Set.  
NAME:  
ENTER & SET KEY  
(See Entering Text.)  
Press Stop/Exit.  
The LCD returns to the date and time.  
If your Station ID has already been programmed, the LCD prompts “1” to make a  
change, or “2” to exit without changing.  
Entering Text  
When you are setting certain functions, such as the Station ID, you may need to  
type text into the machine. Most keys on the dial pad have three or four letters  
printed above them. The keys for 0, # and  
don’t have printed letters because  
they are used for special characters.  
By pressing the appropriate number key repeatedly you can access the character  
you want.  
Key  
2
once  
A
twice  
B
three times four times five times  
C
F
2
3
4
5
6
S
8
Z
A
D
G
J
3
D
E
4
G
H
I
5
J
K
L
O
R
V
Y
6
M
P
N
M
7
7
Q
8
T
U
T
9
9
W
X
I N I T I A L S E T U P  
4 - 3  
       
Inserting Spaces  
If you want to enter a blank space, press  
characters.  
once between numbers and twice between  
Making Corrections  
If you entered a letter incorrectly and want to change it, press  
to move the  
cursor after the last correct letter. Then press Clear; all letters above and to the  
right of the cursor will be deleted. Re-enter the correct characters. Also, you can  
back up and type over incorrect letters.  
Repeating Letters  
If you need to enter a character that is assigned to the same key as the previous  
character, press  
to move the cursor to the right.  
Special Characters and Symbols  
Press  
for  
for  
for  
(space) ! “ # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
É À È Ê Î Ç Ë Ö 0  
+ , - . /  
Press #  
Press 0  
NOTICE  
The Telephone Consumer Protection Act of 1991 makes it unlawful  
for any person to use a computer or electronic device to send any  
message via a telephone fax machine unless such messages clearly  
contain, in a margin at the top or bottom of each transmitted page,  
or on the first page of the transmission, the date and time it is sent  
and an identification of the business or other entity or other  
individual sending the message and the telephone number of the  
sending machines or such business, other entity or individual.  
In order to program this information into your fax machine, you  
should complete the steps described on 4-3.  
If you do not enter a fax number, no additional information can be entered.  
4 - 4  
I N I T I A L S E T U P  
         
Setting the Ring Volume  
1
2
Press Menu, 1, 4, 1.  
1.RING  
Press  
or  
to select (OFF, LOW,  
MED, or HIGH) and press Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your machine is idle. You can turn the ring  
OFF or you can select a ring volume level.  
Press High or Low to adjust the volume level. With each key press, your  
machine rings so you can hear the active setting as the LCD shows it. Each key  
press changes the volume to the next setting. The new setting will remain until  
you change it again.  
Setting the Beeper Volume  
You can set the beeper to LOW, HIGH or OFF. The default setting is LOW.  
When the beeper is set to LOW or HIGH, the machine beeps every time you  
press a key or make an error and when fax sending or receiving is finished.  
1
2
3
4
Press Menu, 1, 4, 2.  
Press  
or  
to select your setting.  
When the LCD shows the setting you want, press Set.  
Press Stop/Exit.  
Setting the Speaker Volume  
1
2
Press Menu, 1, 4, 3.  
3.SPEAKER  
Press  
or  
to select your setting  
(LOW, MED, HIGH or OFF), and  
then press Set.  
3
Press Stop/Exit.  
OR—  
If you are using Hook, you can adjust the speaker volume while dialing. You  
can turn the speaker off or you can select a speaker volume level. The default  
setting is the lowest volume.  
Press High or Low to adjust the volume level. With each key press, the volume  
changes as the LCD shows the active setting. The new setting will remain until  
you change it again.  
I N I T I A L S E T U P  
4 - 5  
           
Setting the Handset Volume  
1
2
Press Menu, 1, 4, 4.  
Press  
or  
to select your setting  
4.HANDSET  
(LOW or HIGH), and then press Set.  
The default setting is LOW.  
3
Press Stop/Exit.  
OR—  
Any time you are talking on the telephone, you can adjust the handset volume  
by pressing the volume High or Low keys on the control panel. The LCD shows  
the setting you are choosing.  
The new setting will remain until you change it again.  
Choosing the Handset Volume (For Volume Amplify)  
Before you begin to use the machine, you must decide if you need to set the  
handset volume to AMPLIFY:ON for a user who is hearing-impaired. The  
AMPLIFY:ON volume level complies with FCC standards.  
VOLUME AMPLIFY: OFF  
This default setting is appropriate if none of the users are hearing-impaired.  
During a conversation, users can press Volume High or Low on the control  
panel to adjust the volume to LOW or HIGH. When the handset is replaced, the  
handset volume will remain until you change it again.  
VOLUME AMPLIFY: ON—TEMPORARY  
This setting is appropriate if some of the users are hearing-impaired. During a  
conversation, users can press Volume High or Low on the control panel to  
adjust the volume to LOW, HIGH or AMPLIFY. When the handset is  
replaced, the handset volume returns to the default setting of LOW.  
VOLUME AMPLIFY:ON—PERMANENT  
Choose VOL AMPLIFY:ONPERMANENT if all of the users are hearing-  
impaired. During a conversation, users can press Volume High or Low on the  
control panel to adjust the volume to LOW, HIGH or AMPLIFY. When the  
handset is replaced, the handset volume returns to the default setting of  
AMPLIFY.  
When you press Volume High or Low on the control panel to adjust the  
volume, the display shows the setting you are choosing. Each key press changes  
the volume to the next setting.  
WARNING  
It is important that you do not choose PERMANENT unless all the users  
are hearing-impaired. Otherwise, the default setting of AMPLIFY may  
damage the hearing of some users.  
4 - 6  
I N I T I A L S E T U P  
       
Setting Volume Amplify (For the Hearing-Impaired)  
1
2
Press Menu, 1, 4, 5.  
5.VOLUME AMPLIFY  
If none of the users are hearing-impaired,  
VOL AMPLIFY:ON?  
SELECT <- -> & SET  
press  
or  
to select  
VOL AMPLIFY:OFF? and then press  
Set, and then go to Step 4—OR—  
If some or all of the users are hearing-  
impaired, select VOL AMPLIFY:ON?  
and then press Set.  
3
4
If all the users are hearing-impaired,  
PERMANENT?  
press  
or  
to select  
SELECT <- -> & SET  
PERMANENT? and then press Set  
OR—If only some of the users are  
hearing-impaired, select  
TEMPORARY?  
SELECT <- -> & SET  
TEMPORARY? and then press Set.  
Press Stop/Exit.  
Memory Storage  
In the event of a power failure, all settings in the GENERAL SETUP, SETUP  
RECEIVE, SET AUTO DIAL and REMOTE FAX OPTIONS, plus the  
COVERPG SETUP and COVERPG MSG (from SETUP SEND) operations  
are stored permanently. You may have to reset the date and time.  
Turning On Automatic Daylight Savings Time  
You can set the machine to change automatically for Daylight Savings Time.  
It will reset itself forward one hour in the Spring and back one hour in the Fall.  
1
2
Press Menu, 1, 6.  
6.AUTO DAYLIGHT  
Press  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
I N I T I A L S E T U P  
4 - 7  
           
Toner Save  
You can conserve toner using this feature. When you set Toner Save to ON,  
print appears somewhat lighter. The default setting is OFF.  
1
2
Press Menu, 1, 7.  
7.TONER SAVE  
Press  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
Sleep Mode  
Setting the Sleep Mode reduces power consumption while the machine is idle.  
You can choose how long the machine is idle (from 00 to 99 minutes) before it  
drops into sleep mode. The timer automatically resets itself after the machine  
receives a fax or PC data, or makes a copy. The default setting is 5 minutes.  
1
2
Press Menu, 1, 8.  
8.SLEEP MODE  
Use the Dial pad to enter the length of  
time the machine is idle before it drops  
into sleep mode (00 to 99 minutes), and then press Set.  
3
Press Stop/Exit.  
Setting Tone/Pulse Dialing Mode (For Canada Only)  
Your fax machine comes set to accommodate tone (multi-frequency) dialing  
service.  
If you have pulse (rotary) dialing service, you need to change the dialing mode.  
1
2
Press Menu, 1, 9.  
9.TONE/PULSE  
Press  
or  
to select TONE or  
PULSE and then press Set.  
3
Press Stop/Exit.  
4 - 8  
I N I T I A L S E T U P  
           
5
Setup Receive  
5
Basic Receiving Operations  
Selecting Receive Mode  
There are four different receive modes for your machine. You may choose the  
mode that best suits your needs by pressing the Mode button repeatedly until  
you have changed the FAX and FAX/TEL lights to the setting you want to use.  
NOTE: The lighted indicators mean  
Mode Light How it works  
You control the phone Use this mode when  
= not selected  
= is selected and lit.  
When to use it  
1. MANUAL  
(manual  
receive)  
FAX  
line and must answer  
every call yourself.  
you are using a  
TAD  
computer modem on  
the same line or if you  
receive very few fax  
messages. You can also  
use this mode with  
Distinctive Ring.  
FAX/TEL  
2. FAX  
(automatic  
receive)  
The machine  
automatically answers You cannot receive a  
every call as a fax.  
For dedicated fax lines.  
FAX  
TAD  
voice call but you can  
call out.  
FAX/TEL  
3. FAX/TEL*  
(fax and  
telephone)  
Machine controls the  
line and automatically answering machine on  
answers every call. If the same line, even if it  
You cannot have an  
FAX  
TAD  
FAX/TEL  
the call is a fax it will  
is on a separate jack on  
receive the fax. If the the same line. You  
call is not a fax it will  
ring (double-ring) for  
cannot use the  
telephone company’s  
you to pick up the call. Voice Mail in this  
mode.  
4. TAD  
The external TAD  
automatically answers have an answering  
every call. Voice machine on your phone  
messages are stored on line.  
the external TAD. Fax  
messages are printed.  
Use this mode if you  
FAX  
TAD  
(External  
Telephone  
Answering  
Device)  
FAX/TEL  
*In FAX/TEL mode you must set the Ring Delay and F/T Ring Time. If you have  
extension phones on the line, set the Ring Delay to 4 rings.  
S E T U P R E C E I V E  
5 - 1  
                   
Setting Ring Delay  
The Ring Delay setting determines the number of times the machine rings  
before it answers. If you have extension phones on the same line as the machine,  
keep the Ring Delay default setting of 4. (See Easy Receive, Page 5-3 and  
1
2
Press Menu, 2, 1, 1.  
1.RING DELAY  
Press  
or  
to select how many times  
the line rings before the machine answers  
(00 – 04), and then press Set. (If you  
select 00, the line doesn’t ring at all.)  
3
Press Stop/Exit.  
Setting F/T Ring Time (For FAX/TEL Mode Only)  
If you set the receive mode to FAX/TEL, you’ll need to determine how long the  
machine will send you its special double-ring when you have a voice call. This  
ringing happens after the initial ringing from the phone company. Only the  
machine rings, for 20, 30, 40 or 70 seconds; no other phones on the same line  
ring the special double-ring. However, you can answer the call on any extension  
phone (in a separate wall jack) on the same line as the machine. (See Operation  
from Extension Telephone, page 5-5.)  
1
2
Press Menu, 2, 1, 2.  
2.F/T RING TIME  
Press  
or  
to select how long the  
machine will ring to alert you that you have a voice call, and then press Set.  
3
Press Stop/Exit.  
RING TIME:20 SEC  
SELECT <- -> & SET  
Now, when a call comes in and the  
machine is set to FAX/TEL mode, all  
phones on this line will ring the number of times you selected in Ring Delay.  
You can let the machine pick up and detect if it’s a fax or voice call. If it’s a fax  
call, the machine prints the fax. If it’s a voice call, the machine signals you with  
a double-ring for the length of time you selected in F/T Ring Time.  
Even if the caller hangs up during the double-ringing, the machine continues  
for the set time.  
5 - 2  
S E T U P R E C E I V E  
           
Easy Receive  
When you use this feature, you don’t have to press Fax Start when you answer  
a fax call and hear calling beeps. Just hold the handset and wait a few seconds.  
When you see RECEIVING on the LCD or when you hear “chirps” through the  
handset of an extension phone connected to another wall jack, just replace the  
handset. Your machine does the rest. Selecting ON allows the machine to  
receive fax calls automatically, even if you lift the handset of an extension or  
external phone. Selecting SEMI lets the machine receive the call only if you’ve  
answered it at the Brother machine. Selecting OFF means you’ll have to  
activate the machine yourself, by pressing Fax StartOR—by pressing  
5 1 if you are not at the machine.  
If you’ve set this feature to ON, but your machine doesn’t automatically connect  
a fax call when you lift an external or extension phone handset, press the Fax  
Receive code 5 1. At the machine, lift the handset and then press Fax Start.  
If you send faxes from a computer on the same phone line and your Brother  
machine intercepts them, set Easy Receive to OFF.  
1
2
Press Menu, 2, 1, 3.  
3.EASY RECEIVE  
Use  
or  
to select ON, SEMI or  
OFF, and then press Set.  
3
Press Stop/Exit.  
Printing a Reduced Incoming Document  
Your machine can reduce the size of an incoming fax to fit the size of the paper  
in your machine. Select ON to turn on this feature.  
After you connect Cassette #2, you can turn on automatic reduction for each  
1
2
Press Menu, 2, 1, 5.  
5.AUTO REDUCTION  
If you have the optional Cassette #2,  
press  
or  
to select CASSETTE #1  
or CASSETTE #2, and then press Set.  
3
4
Use or to select ON (or OFF), and  
then press Set.  
Press Stop/Exit.  
Cassette #2 can be purchased.  
S E T U P R E C E I V E  
5 - 3  
             
Setting the Print Density  
If your machine is printing too light or too dark, you can adjust print density,  
making your printed documents darker or lighter. The new setting will remain  
until you change it again.  
1
2
Press Menu, 2, 1, 6.  
6.PRINT DENSITY  
Press  
to make print lighter, or  
to  
make print darker.  
3
Press Stop/Exit.  
5 - 4  
S E T U P R E C E I V E  
   
Advanced Receiving Operations  
Operation from Extension Telephone or External Telephone  
If you answer a fax call on an extension phone (or on an external phone in the  
EXT. jack), you can make your machine take over by using the Fax Receive  
Code. When you press the Fax Receive Code 5 1, the machine starts to  
If the machine answers a voice call and double-rings for you to take over, use  
the Telephone Answer Code # 5 1 to take the call at an extension phone.  
If you answer a call, and no one is on the line, assume you’re receiving a fax. At  
the machine’s phone, press Fax Start, then hang up. At an extension phone,  
press 5 1, wait for fax receiving tones (chirps), then hang up. At an external  
phone, press 5 1 and wait for the phone to be disconnected (the LCD shows  
RECEIVING) before you hang up. (Your caller will have to press Fax Start  
to send the fax.)  
For FAX/TEL Mode Only  
When the machine is in FAX/TEL mode, it will use the F/T Ring Time (double-  
ringing) to alert you to pick up a voice call. If you’re at the machine, you can lift  
the handset to answer.  
If you’re at an extension phone, you’ll need to lift the handset during the F/T  
Ring Time and then press # 5 1 between the double rings. If no one is on the  
line, or if someone wants to send you a fax, send the call back to the machine by  
pressing 5 1.  
Changing Remote Codes  
Remote Codes might not work with some telephone systems. The preset Fax  
Receive Code is 5 1. The preset Telephone Answer Code is # 5 1.  
If you are always disconnected when accessing your external TAD remotely,  
try changing the Fax Receive Code from 5 1 to # # # and the Telephone  
Answer Code from 5 1 to 9 9 9.  
1
2
Press Menu, 2, 1, 4.  
Press or to select ON (or OFF)  
and then press Set.  
4.REMOTE CODE  
3
4
5
If you want to, enter a new Fax Receive  
Code, and then press Set.  
*
FAX RECEIVE: 51  
ENTER & SET KEY  
If you want to, enter a new Telephone  
Answer Code, and then press Set.  
TEL ANSWER:#51  
ENTER & SET KEY  
Press Stop/Exit.  
S E T U P R E C E I V E  
5 - 5  
                   
Printing a Fax in Memory  
If you have Fax Storage ON for remote retrieval you can still print a fax in the  
memory when you are at your machine. (See Setting Fax Storage, Page 9-3.)  
1
2
3
Press Menu, 2, 5, 4.  
4.PRINT FAX  
Press Fax Start.  
After printing is finished, and then press  
Stop/Exit.  
Polling  
Polling is the process of retrieving faxes from another fax machine. You can  
use your machine to “poll” other machines, or you can have someone poll your  
machine.  
All parties involved in polling need to set up their fax machines to accommodate  
polling. When someone polls your machine to receive a fax, they pay for the  
call; if you poll someone’s fax machine to receive a fax, you pay for the call.  
Some fax machines do not respond to the polling function.  
5 - 6  
S E T U P R E C E I V E  
       
Setting Up Polling Receive  
Polling Receive is when you call another fax machine to receive a fax from it.  
1
2
Press Menu, 2, 1, 7.  
7.POLLING RX  
Press  
or  
to choose ON (or OFF),  
POLLING RX:OFF?  
SELECT <- -> & SET  
and then press Set.  
3
4
Enter the fax number you are polling.  
ENTER FAX NO.  
PRESS FAX START  
Press Fax Start. The LCD shows  
DIALING.  
Setting Up Sequential Polling Receive  
Your machine can request documents from several fax units in a single  
operation. Afterward, a Sequential Polling Report will be printed. (See  
1
2
3
Press Menu, 2, 1, 7.  
7.POLLING RX  
Press  
or  
to select Polling ON (or  
POLLING RX:OFF?  
SELECT <- -> & SET  
OFF), and then press Set.  
Specify the destination fax machines you  
wish to poll using One Touch, Speed  
Dial, a Group or the dial pad. You must  
press Broadcast between each location.  
ENTER FAX NO.  
PRESS FAX START  
4
Press Fax Start.  
The LCD shows DIALING.  
Your machine will poll each number or  
group member in turn for a document.  
S E T U P R E C E I V E  
5 - 7  
         
Canceling a Scheduled Job  
You can cancel tasks you’ve scheduled, such as Delayed Fax or Polling  
Transmit.  
1
2
Press Menu, 2, 6.  
6.REMAINING JOBS  
Any waiting jobs will appear on the  
LCD. If no jobs are waiting, the LCD  
shows NO JOB WAITING.  
If you have more than two jobs waiting, use  
to cancel, and then press Set.  
OR—  
or  
to select the job you want  
If you have only one job waiting, go to Step 3.  
3
4
Press 1 to cancel—OR—Press 2 to exit without canceling.  
To cancel another job, return to Step 2.  
Press Stop/Exit.  
You can check which jobs are waiting in memory by following Steps 1 and 2  
above.  
Setting Multi-Function Link® Pro Mode  
If you connect your machine to your PC, you can receive faxes into your PC.  
After completing all setup for Multi-Function Link® Pro mode, you can turn on  
Multi-Function Link® Pro to reroute incoming faxes to your PC.  
1
2
Press Menu, 2, 1, 8.  
8.PC FAX RECEIVE  
Press  
or  
to select ON (or OFF),  
and then press Set.  
3
Press Stop/Exit.  
5 - 8  
S E T U P R E C E I V E  
           
6
Setup Send  
6
Before You Begin  
Before you begin sending faxes, please be sure to read all the instructions and  
cautions listed below for placing originals in the automatic document feeder.  
Using the ADF (Automatic Document Feeder)  
I Documents must be between 5.8 and 8.5 inches wide between 3.9 and 14.1  
inches long. Your machine can scan an image only 8.15 inches wide, regardless  
of how wide the paper is.  
I Make sure you insert documents face down, top edge first.  
I Adjust the paper guides to  
fit the width of your  
document.  
I The ADF (automatic document feeder) can hold up to 30 Pages, feeding each  
one individually through the machine. Use standard (17 lb–24 lb) paper when  
using the ADF. If you’re using heavier paper, feed each sheet individually to  
prevent paper jams.  
DO NOT use curled, wrinkled, folded or ripped paper, or paper with staples,  
paper clips, paste or tape attached. DO NOT use cardboard, newspaper or fabric.  
I Make sure documents written in ink are completely dry.  
I Before you send a fax press Resolution to select the resolution for the  
document you’re sending. (See Fax Resolution, Page 6-5.)  
If you send faxes from a computer on the same phone line and your Brother  
machine intercepts them, set Easy Receive to OFF.  
S E T U P S E N D  
6 - 1  
       
Sending Faxes with Multiple Settings  
When you send a fax you can choose any  
ACCEPTED  
combination of these settings: add a coverpage  
and select a comment; set the contrast or  
resolution; send using overseas mode, call  
reservation or delayed fax timer, polling  
OTHER SETTINGS?  
1.YES 2.NO  
transmission or real time transmission. After each menu selection is accepted,  
the LCD will ask if you want to enter other settings:  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—  
Press 2 if you are finished choosing settings, and then go to the next step.  
Manual Transmission  
Manual transmission lets you hear the dial tone, ringing and fax receiving tones  
while sending a fax.  
1
2
Place the original face down in the ADF.  
Pick up the handset and listen for a dial tone—OR—  
Press Hook and listen for a dial tone.  
3
Enter the fax number you want to call (you can enter the digits using the dial  
pad, or you can enter a One Touch or Speed Dial number or you can call from  
the Search).  
4
5
When you hear the fax tone, press Fax Start.  
If you’re using the handset, hang up.  
Automatic Transmission  
This is the easiest way to send a fax. IMPORTANT: Do not pick up the  
handset, or press Hook to listen for a dial tone.  
1
2
Place the original face down in the ADF.  
3
Press Fax Start.  
Manual and Automatic Fax Redial  
If you’re sending a fax manually and the line is busy, after you disconnect the  
call press Redial/Pause to retry the number.  
If you’re sending a fax automatically and the line is busy, the machine will redial  
automatically redial (up to three times at 5 minute intervals).  
6 - 2  
S E T U P S E N D  
             
Dual Access  
You can scan up to 50 documents into the fax memory, even while the machine  
is receiving or sending another fax (from memory). You can set temporary  
settings for each fax you’re scanning, except Timer and Polling.  
If you try to scan and store a 51st fax, the machine will send it immediately,  
without storing it in memory.  
If you get a OUT OF MEMORY message while scanning the first page of a  
fax, press Stop/Exit to cancel scanning. If you get a OUT OF MEMORY  
message while scanning in a subsequent page, you’ll have the option to press  
Fax Start to transmit the pages scanned so far, or to press Stop/Exit to cancel  
the operation.  
1
2
3
Place the original face down in the ADF.  
Enter the fax number.  
Press Fax Start. As the machine scans the original, the LCD shows the job  
number (#XXX) of the fax and how much memory is available. Then the  
machine starts dialing. You can immediately repeat Steps 1 to 4 for the next fax.  
Your machine normally operates in Dual Access mode. However, you can  
override Dual Access by using Real Time Transmission.  
The number of documents you can scan into memory varies with the data they  
contain.  
Real Time Transmission  
When you are sending a fax, the machine will scan originals into memory before  
sending. Then, as soon as the phone line is free, the machine will start dialing and  
sending the fax. If memory becomes full, the machine will send the document in real  
time (even if REAL TIME TX is set to OFF).  
Sometimes you may want to send an important document immediately, without  
waiting for memory transmission. You can set REAL TIME TX to ON.  
1
2
Place the original face down in the ADF.  
Press Menu, 2, 2, 6.  
6.REAL TIME TX  
3
To change the default setting, and then  
press  
or  
to select ON (or OFF) and  
then press Set. Go to Step 5—OR—For  
the next fax transmission only, press  
or  
to select NEXT FAX ONLY,  
and then press Set.  
4
5
For the next fax only, press  
or  
to select ON (or OFF), and then press Set.  
Press if you want to select additional settings. The LCD returns to theSETUP SEND  
1
menu—OR—Press if you are finished choosing settings, and then go to Step 6.  
2
6
Enter fax number and then press Fax Start.  
S E T U P S E N D  
6 - 3  
         
Checking the Jobs Status  
Check which jobs are still waiting in memory to be sent. (If no jobs are waiting,  
the LCD shows NO JOB WAITING.) (Canceling Jobs in Memory on this page.)  
1
2
3
Press Menu, 2, 6.  
If you have multiple jobs waiting, use  
or  
to scroll through the list.  
Press Stop/Exit.  
Canceling a Job While Scanning the Document  
You can cancel a job while you are scanning it into memory by pressing  
Stop/Exit. Eject the document by pressing Stop/Exit again.  
Canceling Jobs in Memory  
You can cancel tasks you’ve scheduled, such as Delayed Fax, Polling Receive,  
Polling Transmit or faxes in memory waiting to be sent.  
1
2
Press Menu, 2, 6.  
6.REMAINING JOBS  
Any waiting jobs appear on the display.  
If no jobs are waiting, the LCD shows  
NO JOB WAITING.  
If you have more than two jobs waiting,  
use  
or  
to select the job you want  
to cancel, and then press Set.  
OR—  
If you have only one job waiting, go to  
Step 3.  
3
4
Press 1 to cancel—OR—Press 2 to exit  
without canceling. To cancel another job,  
return to Step 2.  
#002 SALES REPOR  
1.CLEAR 2.EXIT  
Press Stop/Exit.  
6 - 4  
S E T U P S E N D  
         
Basic Sending Operations  
Contrast  
If your document is very light or very dark, you might want to set the contrast.  
Use S.LIGHT to send a very light document. Use S.DARK to send a very dark  
document.  
1
2
3
4
Place the original face down in the ADF.  
1.CONTRAST  
Press Menu, 2, 2, 1.  
Use  
or  
to select AUTO, S.LIGHT or S.DARK, and then press Set.  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and  
go to Step 5.  
5
Enter a fax number, and then press Fax Start to send a fax.  
Fax Resolution  
When you have an original in the ADF, you can use the Fax Resolution key  
to temporarily change the setting. Press Fax Resolution repeatedly until the  
LCD shows the setting you want.  
OR—  
You can change the default setting.  
1
2
Press Menu, 2, 2, 2.  
2.FAX RESOLUTION  
Press  
or  
to select the resolution  
you want, and then press Set.  
3
Press Stop/Exit.  
STANDARD—Suitable for most typed documents.  
FINE—Good for small print; transmits a little slower than Standard resolution.  
S. FINE—Good for small print or artwork; transmits slower than Fine  
resolution.  
PHOTO—Use when original has varying shades of gray; slowest transmission  
time.  
S E T U P S E N D  
6 - 5  
             
Composing Electronic Cover Page  
The cover page is generated at the receiving party’s machine. Your cover page  
includes the name stored in the One Touch or Speed Dial memory. If you’re  
dialing manually, the name is left blank. (See One Touch Dialing, Page 7-5 and  
The cover page indicates your Station ID, and the number of pages you’re  
sending. If you have Cover Page Setup set to ON, the number of pages remains  
blank. (Menu, 2, 2, 8.) (See Setting Station ID, Page 4-3.)  
You can select a comment to include on your cover page.  
1.COMMENT OFF  
2.PLEASE CALL  
3.URGENT  
4.CONFIDENTIAL  
Instead of using one of the comments above, you can enter up to two customized  
messages, each 27 characters long. Use the chart on Page 4-3 to help enter  
5.(USER DEFINED)  
6.(USER DEFINED)  
Most of the SETUP SEND menu selections are temporary settings that allow  
you to make adjustments for each document you send. However, so you can set  
up your cover page and cover page comments in advance, the Cover Page Setup  
and Cover Page Message menu selections change the default settings.  
6 - 6  
S E T U P S E N D  
     
Composing Your Own Comments  
You can set up two custom comments.  
Press Menu, 2, 2, 9.  
1
2
9.COVERPAGE MSG  
Use  
or  
to choose position 5 or 6  
for your customized comment and then  
press Set.  
3
4
Use the dial pad to enter your customized  
comment, and then press Set.  
ACCEPTED  
Press 1 if you want to select additional  
settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 to  
exit.  
OTHER SETTINGS?  
1.YES 2.NO  
Cover Page for the Next Fax Only  
Make sure the Station ID is set up. (See Page 4-3.) This feature does not work  
without the Station ID.  
You can set the fax to send a cover page with a particular document. This cover  
page will include the number of pages in your document.  
1
2
3
4
5
Place the original face down in the ADF.  
8.COVERPG SETUP  
Press Menu, 2, 2, 8.  
When the LCD shows NEXT FAX ONLY, and then press Set.  
Press  
or  
to select ON (or OFF), and then press Set.  
Press  
or  
to select one of the standard or custom comments, and then  
press Set.  
6
Enter two digits to indicate the number of pages you are sending, and then press  
Set. (For example, press 02 for 2.) (Enter 0 0 to leave the number of pages  
blank.) If you make a mistake, and then press  
number of pages.  
to back up and reenter the  
7
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings, and  
then go to Step 8.  
8
9
Enter the fax number you’re calling.  
Press Fax Start.  
S E T U P S E N D  
6 - 7  
           
Always Send Cover Page  
Make sure the Station ID is set up. This feature does not work without the  
You can set the machine to send a cover page whenever you send a fax. The  
number of pages in your fax is not included when you use this setting.  
1
2
Press Menu, 2, 2, 8.  
8.COVERPG SETUP  
Press  
or  
to select  
COVERPAGE:OFF?  
SELECT <- -> & SET  
COVERPAGE: ON and then press Set.  
3
4
If you selected ON, press or to  
select one of the standard or custom  
comments, and then press Set.  
COVERPAGE:ON?  
SELECT <- -> & SET  
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 to exit if you are finished choosing  
settings.  
Using a Printed Cover Page  
If you prefer using a printed cover page that you can write on, you can print the  
sample page and attach it to your fax.  
1
2
3
Press Menu, 2, 2, 8.  
Press  
or  
to select PRINT SAMPLE?, and then press Set.  
Press Fax Start. Your machine prints a copy of your cover page.  
- - -  
- - -  
- - -  
COVER PAGE  
- - -  
TO:  
FROM:  
FAX:  
TEL:  
PAGE[S] TO FOLLOW  
COMMENT:  
6 - 8  
S E T U P S E N D  
       
Advanced Sending Operations  
Overseas Mode  
After you send a fax using this feature, the feature turns itself off.  
1
2
3
Place the original face down in the ADF.  
Press Menu, 2, 2, 0.  
0.OVERSEAS MODE  
Press  
or  
to select ON (or OFF),  
and then press Set.  
4
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and  
go to Step 5.  
5
6
Enter the fax number you’re calling.  
Press Fax Start.  
Delayed Timer  
You can set up the time of day that delayed faxes will be sent. This time will be  
displayed for acceptance or you can override it in Delayed Fax.  
1
2
Press Menu, 2, 2, 3.  
3.DELAYED TIMER  
Enter the time (in 24-hour format) that  
you want delayed faxes to be sent, and  
SET TIME=00:00  
ENTER & SET KEY  
then press Set.  
3
Press Stop/Exit.  
SET TIME=17:00  
ENTER & SET KEY  
S E T U P S E N D  
6 - 9  
           
Delayed Fax  
During the day you can store up to 50 documents into memory for delayed  
sending. Transmission of these documents will begin at the time of day you  
can accept it in Step 3 or enter another time for this fax.  
1
2
3
Place the original face down in the ADF.  
Press Menu, 2, 2, 4.  
4.DELAYED FAX  
Accept the displayed time or enter another  
time for this fax, and then press Set.  
4
5
Press 1 to leave the originals waiting in  
the document feeder—OR—Press 2 to  
scan the document into memory.  
1.DOC 2.MEMORY  
Press 1 if you want to select additional  
settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if  
you are finished choosing settings, and  
then go to Step 6. The screen will prompt  
you to enter the fax number.  
6
7
Enter the fax number.  
Press Fax Start. The machine will wait to send the fax at the time you set.  
The number of documents you can scan into memory varies with the data they  
contain.  
Delayed Batch Transmission  
Before sending the delayed faxes, your Brother machine will economize by  
sorting all the documents in memory by destination and scheduled time. All  
delayed faxes scheduled at the same time to the same fax number will be sent as  
one transmission.  
1
2
Press Menu, 2, 2, 5.  
5.BATCH TX  
Press  
or  
to select ON (or OFF),  
BATCH TX:ON?  
SELECT <- -> & SET  
and then press Set.  
3
Press Stop/Exit.  
6 - 10  
S E T U P S E N D  
       
Setting Up Polling Transmit  
Polling Transmit is when you set up your machine to wait with a document so  
another fax machine can retrieve it.  
1
2
Place the original face down in the ADF.  
Press Menu, 2, 2, 7.  
7.POLLED TX  
3
4
Press  
or  
to choose  
POLLED TX:OFF?  
POLLED TX:ON, and then press Set.  
SELECT <- -> & SET  
Press 1 to leave the originals waiting in  
the document feeder—OR—Press 2 to  
scan the document into memory.  
1.DOC 2.MEMORY  
5
Press 1 if you want to select additional settings. The LCD returns to the  
SETUP SEND menu—OR—Press 2 if you are finished choosing settings and  
go to Step 6.  
6
Press Fax Start.  
If you pressed 1 in Step 4, the original remains in the ADF until your machine  
is polled. If you must use your machine before the polled transmit occurs, you  
must cancel this job.  
Note  
S E T U P S E N D  
6 - 11  
     
7
Auto Dial Numbers and  
7
Dialing Options  
Storing Numbers for Easy Dialing  
You can set up your machine to do three types of easy dialing: One Touch,  
Speed Dial, and Groups for Broadcasting of faxes.  
Storing One Touch Dial Numbers  
You can store 16 fax/phone numbers that you  
can dial by pressing one key (and  
Fax Start). To access numbers 09 to 16,  
hold down Shift. You also can store names  
with these numbers. When you press a One  
Touch dial location, the LCD shows the  
name or number as the call is dialed.  
One Touch keys are the 8 keys (numbers 01–16) located to the left of the dial pad.  
(For USA only) One Touch key 01 has been pre-programmed for the Brother  
fax-back system. One Touch key 02 has been pre-programmed for the  
CallManage long distance plan. You can override it if you wish.  
1
2
Press Menu, 2, 3, 1.  
1.ONE-TOUCH DIAL  
Press the One Touch key where you want  
to store a number.  
The LCD shows the location you selected.  
3
Enter a number (up to 20 digits) and then press Set.  
If you want to enter a pause in the dialing  
sequence (for example, to access an  
NAME:  
ENTER & SET KEY  
outside line), press Redial/Pause as  
you’re entering digits. A dash appears on the LCD, pressing Redial/Pause  
enters a 3.5 second pause when the number is dialed.  
4
5
Use the dial pad to enter the name (up to 15 characters), and then pressSet. You  
the number without a name.  
Return to Step 2 to store another One-Touch number—OR—Press Stop/Exit.  
When you dial an auto dial number, the LCD shows the name you’re stored, or  
if you haven’t stored a name, the number you’re stored.  
If you need to store a pause longer than 3.5 seconds, press Redial/Pause two  
or more times.  
7 - 1  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
         
Even if you lose electrical power, numbers stored in memory will not be lost.  
You can store Groups (for Broadcasting) on the One Touch keys and Speed  
Dial.  
Note  
Storing Speed Dial Numbers  
You can store Speed Dial numbers, so you can dial by pressing only five keys  
(Search/Speed Dial, #, and the two digit location, and Fax Start). The  
machine has 100 Speed Dial locations.  
1
2
3
4
Press Menu, 2, 3, 2.  
2.SPEED DIAL  
Use the dial pad to enter a two-digit  
location (00–99), and then press Set.  
SPEED-DIAL? #  
ENTER & SET KEY  
Enter the number (up to 20 digits) and  
then press Set.  
#05:  
ENTER & SET KEY  
Use the dial pad to enter the name (up to  
15 characters), and then press Set.  
NAME:  
ENTER & SET KEY  
you enter letters—OR—Press Set to store the number without a name.  
5
Return to Step 2 to store another Speed Dial number—OR—Press Stop/Exit.  
Changing One Touch and Speed Dial Numbers  
If you try to store a One Touch or Speed Dial number in a location where a  
number is already stored, the LCD shows the current name stored at that  
location, then prompts you to either  
*O1: BROTHER  
1.CHANGE 2.EXIT  
1
2
Press 1 to change the number, or press 2 to exit without changing it.  
Enter a new number and then press Set.  
I If you want to erase the number, press Clear when the cursor is to the left of the  
digits.  
I If you want to change a digit, use  
or  
to position the cursor under the digit  
you want to change, then type over it.  
3
Follow the directions beginning at Step 4 for Storing One Touch Numbers or  
Storing Speed Dial Numbers.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 2  
       
Setting Up Groups for Broadcasting  
Groups allow you to send the same fax message to many fax numbers by  
pressing only one One Touch Group key (and Fax Start). First, you’ll need to  
store each fax number as a One Touch or Speed Dial number. Then, you can  
combine them into a Group. Each Group uses up a One Touch key. Finally, you  
can have up to six small Groups, or you can assign up to 115 numbers to one  
large Group.  
1
2
Press Menu, 2, 3, 3.  
3.SETUP GROUPS  
Select a One Touch key where you wish  
to store the Group number. (For example,  
PRESS SPEED DIAL  
OR ONE-TOUCH KEY  
press One Touch key 02 for Group 1.)  
3
4
Use the dial pad to enter the Group  
number and then press Set.  
(For example, press 1 for Group 1.)  
SETUP GROUP:GO  
ENTER & SET KEY  
To include One Touch or Speed Dial  
numbers in the Group, enter them as if  
you were dialing. For example, for One  
Touch key 05, and then press One Touch  
key 05. For Speed Dial location 09, press  
Search/Speed Dial, then press 0, 9 on  
the dial pad. The LCD shows 05, #09.  
G01:*O5#O9  
ENTER & SET KEY  
5
6
When you’re finished adding numbers, and then press Set.  
NAME:  
to enter a name for the Group and then  
press Set. (For example, NEW  
CLIENTS)  
ENTER & SET KEY  
7
Press Stop/Exit.  
You can print a list of all One Touch and Speed Dial numbers.  
7 - 3  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
   
Dialing Options  
You can use your machine to make voice telephone calls, by dialing manually,  
or by using Search, One Touch or Speed Dial memory. When you dial an auto  
dial number, the LCD shows the name you’ve stored, or, if you haven’t stored  
a name, the fax number you’ve stored.  
Manual Dialing  
Manual dialing is simply pressing all of the digits of the phone number.  
1
2
3
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, dial the call using the dial pad.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pick up the handset.)  
4
To hang up, replace the handset.  
Search  
You can search for names you have stored in One Touch and Speed Dial  
memories. Names are stored alphabetically. (See Storing One Touch Dial  
1
Press Search/Speed Dial, and then enter the first letter of the name you’re  
looking for.  
2
3
Press  
or  
to search the names that are stored alhabetically.  
When the LCD shows the name you want to call, pick up the handset or press  
Hook.  
4
5
Press Fax Start to begin dialing.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
6
When the call is over, hang up.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 4  
       
Speed Dialing  
1
2
3
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, press Search/Speed Dial, and then press # then  
the two-digit Speed Dial number.  
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you are sending a fax, press Fax Start after pressing the Speed Dial number.  
If you picked up the handset, press Fax Start when the receiving fax machine  
answers with fax tones.  
One Touch Dialing  
1
2
Pick up the handset—OR—Press Hook.  
When you hear a dial tone, press the One Touch key of the location you want to  
To dial One Touch numbers 9 to 16, hold down Shift as you press the One  
Touch key.  
Note  
3
If you pressed Hook to dial the call, pick up the handset when the other party  
answers. (The speaker works only one way; the other party won’t be able to hear  
you unless you pickup the handset.)  
4
To hang up, replace the handset.  
If you try to use a One Touch location with no number stored in it, you’ll hear  
a warning sound, and screen will display NOT REGISTERED. The display  
will return to normal after 2 seconds.  
If you are sending a fax, press Fax Start after pressing the One Touch key. If  
you picked up the handset, press Fax Start when the receiving fax machine  
answers with fax tones.  
Note  
7 - 5  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
       
Broadcasting  
Broadcasting is automatically sending the same fax message to multiple fax  
numbers. Using the Broadcast key, you can include Groups, One Touch  
locations, up to 100 Speed Dial locations, plus up to 50 manually dialed  
numbers (maximum of 166 locations if you did not use up any locations for  
Groups, access codes or credit card numbers). However, available memory will  
vary with the types of jobs in memory and the number of locations used for  
broadcasting. If you broadcast to more than the maximum locations available,  
The easiest way to broadcast is to press Group keys, you can include One Touch,  
Speed Dial, and manually, dialed numbers in the same broadcast. You must  
press Broadcast between each of these locations. Use the Telephone Index to  
help you choose the numbers easily.  
After the broadcast is completed, a Broadcast Report will be printed  
automatically to let you know the results.  
I To stop the broadcasting in progress, press Stop/Exit. The LCD asks if you  
want to cancel all locations or the location that is being sent.  
I Enter the long dialing sequence numbers as you normally would, but keep in  
mind that each key counts as one location, so the number of locations you can  
call become limited.  
I If the line is busy or for some other reasons a connection could not be made  
while broadcasting, the machine will redial the number automatically.  
I If the memory is full, press Stop/Exit to abort the job ; (if more than one page  
has been scanned) or press Fax Start to send the portion that is in the memory.  
1
Place the original face down in the ADF.  
2
Enter a number using One Touch, Speed Dial,  
Group number, Search or the dial pad.  
Example: Group number  
3
4
Press Broadcast. You will be prompted to  
press the next number.  
Enter the next number. Example: Speed Dial  
number.  
5
6
Press Broadcast.  
Enter the next fax number.  
Example: Manual dialing, using the dial pad.  
7
Press Fax Start.  
Your machine will read the document into memory and then start sending faxes  
to all the numbers you entered.  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
7 - 6  
       
Access Codes and Credit Card Numbers  
Sometimes you may want to choose from among several long distance carriers  
when you make a call. Rates may vary depending upon the time and destination.  
To take advantage of low rates, you can store the access codes or long-distance  
carriers as One Touch and Speed Dial numbers. You can store these long dialing  
sequences by dividing them and setting them up separately in any combination.  
You can even include manual dialing using the dial pad. The combined number  
will be dialed in the order you entered it, as soon as you press Fax Start. (See  
You store “555” on One Touch key 03 and “7000” on One Touch key 04. If  
you press One Touch 03, 04 and Fax Start you can dial “555-7000”. To  
temporarily change a number, you can substitute part of the number with manual  
dialing using the dial pad. For example, to change the number to 555-7001 you  
could press One Touch 03 and then press 7, 0, 0, 1 using the dialing pad.  
If you must wait for another dial tone at any point in the dialing sequence stored a pause  
Note  
at that point in the number by Redial/Pause. Each key press adds a 3. 5 second delay.  
Pause  
Press Redial/Pause to insert a 3.5 second pause between numbers. If you are  
dialing overseas, you can press Redial/Pause as many times as needed to  
increase the length of the pause.  
Hold  
1
2
3
Press Hold to place a call on Hold.  
You can replace the handset without disconnecting the call.  
Pick up the machine’s handset to release the call from Hold. Picking up an  
extension handset will not release the call from Hold.  
Redial  
If you’re sending a fax manually and the line is busy, press Redial/Pause to  
try again. Anytime you want to make a second call to the last number dialed,  
press Redial/Pause to save time.  
Tone/Pulse (For Canada Only)  
If you have pulse dialing service, but need to send tone signals  
(for example, telephone banking), follow the directions below. If you have  
touch tone service, you do not need this feature to send tone signals.  
1
2
3
Lift the handset.  
Press #. Digits dialed after # will send tone signals.  
When you hang up, the machine returns to pulse dialing service.  
7 - 7  
A U T O D I A L N U M B E R S A N D D I A L I N G O P T I O N S  
                 
8
Telephone Services  
8
Custom Features  
Your fax machine supports the Distinctive Ring and Caller ID telephone  
services offered by some telephone companies.  
If you have Voice Mail, Call Waiting, RingMaster, an answering service, or on alarm  
system custom feature on your telephone line, it may create a problem in the  
If you have Voice Mail on you phone line, please read the following carefully.  
Distinctive Ring  
The term “Distinctive Ring” is used by Brother to identify a phone company  
service that is given many names, depending on the Telephone Company you are  
using. For example, this service may be called SmartRing, RingMaster, Teen-  
Ring, Indent-a-Call or Indent-a-Ring.  
What Does Your Telephone Companys Distinctive RingDo?  
Your telephone company’s Distinctive Ring service allows more than one  
number to be on the same phone line. If you need more than one phone  
number, it is an inexpensive alternative to paying for an additional line.  
Each phone number has its own distinctive ring pattern, so you will know which  
phone number is ringing. This is one way you can have a separate phone number  
for your fax machine.  
Please consult your telephone company for availability and rates.  
Note  
What Does Brothers Distinctive RingDo?  
The Brother machine has a Distinctive Ring feature that allows you to use your  
machine to take full advantage of the telephone company’s Distinctive Ring  
service. You can dedicate the new phone number on your line to receiving only  
faxes.  
You must purchase your telephone company’s Distinctive Ring service before  
Note  
you program the Brother machine to work with it.  
T E L E P H O N E S E R V I C E S  
8 - 1  
           
Do You Have Voice Mail?  
If you have Voice Mail on the phone line you on which will install your new  
machine on, there is a strong possibility that Voice Mail and the fax machine  
will conflict with each other while receiving incoming calls. However, this  
Distinctive Ring feature allows the use of more than one number on your  
line, so both Voice Mail and the fax machine can coexist peacefully. If each  
one has a separate phone number, neither will interfere with the other’s work.  
If you decide to get the Distinctive Ring Service from the telephone company,  
you will need to follow the directions below to “register” the new Distinctive  
Ring pattern they provided, so your fax machine can recognize its incoming  
calls.  
You can change or cancel the Distinctive Ring pattern at any time. You can  
switch it off temporarily and later turn it back on. When you get a new fax  
number, make sure you reset this setting.  
Note  
Before You Choose the Ring Pattern to Register  
You can register only one Distinctive Ring pattern with the machine. Some ring  
patterns cannot be registered. Please refer to some popular ring pattern examples  
that will be provided from the phone company in the USA and Canada that are  
shown in the Brother compatibility table below.  
Ring  
Pattern  
Rings  
1
long - long  
2
3
4
short - long - short  
short - short - long  
very long (normal pattern)  
If the ring pattern the phone company provided cannot be registered by the fax,  
please check for other available ring pattern choices from the phone  
company.  
Note  
I The fax machine will answer only calls to its registered number.  
I The first two rings are silent on the fax machine. This is because the fax must  
«listen» to the ring pattern (compare it to the pattern that was “registered”).  
I If you program the fax machine correctly, it will recognize the registered ring  
pattern of the “fax number” within 2 ring patterns and then automatically answer  
with a fax tone. When the “voice number” is called, the fax machine will not  
interrupt the call.  
8 - 2  
T E L E P H O N E S E R V I C E S  
   
VERY IMPORTANT  
If you have Voice Mail, or a TAD (Telephone Answering Device) and want to  
keep one of your phone numbers dedicated only to fax calls, you must leave the  
machine in MANUAL mode at all times while using the Distinctive Ring  
Feature. Heres why: Manual mode will never pick up a call by itself, since it is  
«Neutral». When the machine is in this «neutral» mode, the Distinctive Ring  
Feature can be activated. The distinctive ring feature is actually an answering  
mode. So, do not activate FAX ONLY mode or FAX/TEL mode while using  
distinctive ring; otherwise, the fax machine will answer calls for all the  
numbers.  
Registering the Distinctive Ring Pattern  
Set the machine to MANUAL mode.  
Press Menu, 2, 0, 1.  
1
2
3
4
Press  
or  
to select DISTINCTIVE:SET? and then press Set.  
Press  
or  
to select the prestored ring pattern you want to assign, and then  
press Set. (You will hear each pattern as you scoll through the four patterns.)  
Be sure to choose the pattern assigned by the Telephone Company.  
5
Press Stop/Exit.  
Caller ID  
The Caller ID feature of this machine lets you use the Caller ID subscriber  
service offered by many local phone companies. This service provides the  
After a few rings, the LCD shows the telephone number of your caller (or name,  
if available). Once you pick up the handset, the Caller ID information  
disappears from the screen, but the call information remains stored in the Caller  
ID memory.  
I You will see the first 16 characters of the number or name.  
I OUT OF AREA display means call originates outside your Caller ID service  
area.  
I PRIVATE CALL display means the caller has intentionally blocked  
transmission of information.  
I CALL PICKUP display remains on the screen when no Caller ID information  
was transmitted.  
If both the name and number are received, the LCD shows only the name. You  
can print a list of Caller ID information received by your machine.  
Caller ID service varies with different carriers. Call your local phone company  
to determine the kind of service available in your area.  
T E L E P H O N E S E R V I C E S  
8 - 3  
       
Viewing Caller ID List  
Caller ID memory stores information for up to thirty calls; when the thirty-first  
call comes in, information about the first call is erased. You can scroll through  
Caller ID information to review those calls made to your machine.  
1
2
Press Menu, 2, 0, 2.  
2.CALLER ID  
Press  
then press Set.  
If the name was not received, it will not be displayed.  
or  
to select DISPLAY # and  
3
4
Press or to scroll through the Caller ID memory to select the Caller ID  
you want to view and then press Set.  
The next LCD shows the callers telephone number and the date and time of the  
call.  
Press  
or  
to return to the Caller ID listingORPress Stop/Exit.  
Clearing a Caller ID Stored in Memory  
For effective use of the memory, we recommend that you clear the Caller IDs  
stored in memory by pressing Clear when the LCD shows each caller ID  
number or name.  
Printing Caller ID List  
1
2
3
Press Menu, 2, 0, 2.  
Press  
or  
to select PRINT REPORT and then press Set.  
Press Fax Start to exit.  
Call Waiting Caller ID  
The Call Waiting Caller ID feature lets you use the Call Waiting Caller ID  
service offered by many local telephone companies. The feature displays the  
telephone number (or name, if available) of Call Waiting callers on your  
machines LCD.  
1
To answer a Call Waiting signal while youre talking on the phone, ask the other  
party if you can put them on Hold a minute to catch the other call. The LCD  
shows the Caller ID.  
2
3
Press Search/Speed Dial to switch to the second call.  
To switch back to the first call, press Search/Speed Dial again.  
Either caller can hang up at any time. However, if you hang up you will  
disconnect both callers.  
8 - 4  
T E L E P H O N E S E R V I C E S  
         
CallManage (For USA Only)  
This Brother fax machine contains a One-Touch feature that allows for low-cost long  
distance communications worldwide. Once registered, fax and telephone calls made  
using this CallManage feature access a privately managed Internet Network. This  
feature, the Internet Protocol $aver (IP $aver), entitles users to receive one flat, low  
rate per minute for all domestic long distance calls and faxes along with low  
international rates. The use of the IP $averis likely to result in significant long  
distance savings, depending on your current long distance carrier and usage patterns.  
Using the CallManage IP $aver™ requires changing your current long distance  
carrier to CallManage or its carrier. This CallManage long distance plan requires no  
monthly fees, no prepayments, and no monthly minimums. The IP $averfeature is  
accessed by pressing One Touch key 2 on your Brother MFC. Calls made without the  
use of the IP $averwill be processed over a traditional PSTN worldwide fiber optic  
network that provides flat, low long distance rates. To learn more about this plan, the  
associated rates and to order, visit us online at  
www.callmanage.com/brother or call us toll free at 1-877-717-2722.  
This service may be used on all telephones that are connected to the registered  
Note  
telephone line. To experience the same low Internet Protocol rates, just dial  
1-888-405-5279 from any single line telephone or fax machine and then follow  
the simple voice prompts.  
Registration with CallManage Requires Changing  
Your Carrier Selection  
Before using the CallManage IP $averfeature, you must register for this service  
with CallManage, Inc.  
Register via the web at: www.callmanage.com/brotherORCall  
1-877-717-2722. A Customer Service Representative will ask you a number  
of simple questions required to set up your account (such as name, address,  
phone number, etc. for billing purposes). There are no sign-up fees, monthly  
service charges or connection fees for the CallManage IP $averfeature.  
Your service will be provisioned within 3 to 5 business days and then you  
can start to experience the savings! You will receive a separate itemized bill  
each month from CallManage Inc. or its carrier partner for all of your long  
distance calls and faxes.  
After service provisioning, pressing One Touch Key 2 will provide access to  
the privately managed Internet Protocol Network.  
T E L E P H O N E S E R V I C E S  
8 - 5  
     
Sending a Fax Using CallManage (For Domestic and  
International Long Distance Calls Only!)  
1
2
3
Place the original face down in the ADF.  
Press One Touch key 2.  
Dial the complete long distance or international fax number as usual, using One Touch,  
Speed Dial, Search or the Dial Pad (See Speed Dialing, page 7-5 and Search, page 7-4).  
4
Press Fax Start.  
Placing a Long Distance Telephone Call Using  
CallManage  
1
2
Press One Touch key 2.  
You will be prompted to dial the complete long distance or international number as usual,  
using One Touch, Speed Dial, Search or the Dial Pad (See Speed Dialing, page 7-5 and  
).  
3
4
Press Fax Start.  
Pick up the handset.  
To place a call from a phone or fax machine sharing the registered line with this  
Brother model, pick up the handset and dial 1-888-405-5279. Follow the simple  
voice prompts to complete your call.  
Note  
Customer Support  
If you have questions or want more information, visit CallManage on the web at  
www.callmanage.com/brother or call CallManage at 1-877-717-2722.  
Disclaimer  
To use the CallManage feature you must register for the service through CallManage,  
Inc. or its authorized agent, either on the web at www.callmanage.com/brother or by  
calling (toll free) 1-877-717-2722.  
This registration process will include selecting CallManage, Inc. or its underlying  
carrier as your carrier of record. Using this service will result in the customer receiving  
a separate bill from CallManage or its underlying carrier. This service is subject to  
availability and credit approval of the customer. Terms and conditions are subject to  
change at any time, and the CallManage program or any related program can be  
withdrawn at any time. This feature may not be available in some parts of the United  
States and is not available in Canada. The long distance savings will depend upon the  
customers current carrier for long distance service and their calling patterns. Brother  
International, Corp. is not responsible for the long distance service or customer billing.  
DO NOT USE ONE TOUCH KEY 2 TO DIAL 911 - IT WILL NOT ACCESS  
EMERGENCY SERVICES.  
CallManage and IP $aver are trademarks of CallManage, Inc.  
8 - 6  
T E L E P H O N E S E R V I C E S  
       
9
Remote Fax Options  
9
Fax Forwarding/Paging  
You cannot use Paging and Fax Forwarding at the same time.  
You cannot use Paging and Fax Forwarding when “Fax Storage” is set toOFF  
.
Programming a Fax Forwarding Number  
When Fax Forwarding is set to ON, your machine stores the received fax in  
memory, then dials the fax number youve programmed, and forwards the fax  
message.  
1
2
3
Press Menu, 2, 5, 1.  
1.FAX FWD/PAGING  
Press  
or  
until the LCD shows  
FAX FORWARD?  
SELECT <- -> & SET  
FAX FORWARD and then press Set.  
The screen prompts you to enter the  
FWD#:  
ENTER & SET KEY  
number of the fax machine where faxes  
will be forwarded. Enter the forwarding  
number (up to 20 digits) and then press Set.  
4
Press Stop/Exit.  
R E M O T E F A X O P T I O N S  
9 - 1  
           
Programming a Paging Number  
When Paging is selected, your machine dials the pager number youve  
programmed, and then dials your Personal Identification Number (PIN); this  
activates your pager so you know you have a fax message in the memory.  
1
2
3
Press Menu, 2, 5, 1.  
1.FAX FWD/PAGING  
Press  
or  
until the LCD shows  
PAGING?  
SELECT <- -> & SET  
PAGING and then press Set.  
Enter your pager phone number (up to 20  
digits) followed by # #, and then press  
Set. Do not include the area code if it is  
the same as that of your machine.  
PAG#:  
ENTER & SET KEY  
For example, 1 8 0 0 5 5 5 1 2 3 4 # #.  
4
If your pager requires a PIN, enter the PIN, press #, press Redial/Pause, enter  
your fax number followed by # #, and then press Set.  
For example, 1 2 3 4 5 # #, Redial/Pause 1 8 0 0 5 2 1 8 4 6 # #.  
ORIf you do not need a PIN, press Redial/Pause, enter the fax number  
of your machine followed by # #, and then press Set.  
For example, Redial/Pause 1 8 0 0 5 2 1 2 8 4 6 # #.  
5
Press Stop/Exit.  
You cannot change a Paging number or PIN remotely.  
Press Redial/Pause for each 3.5 second delay, as needed.  
Note  
9 - 2  
R E M O T E F A X O P T I O N S  
   
Setting Fax Storage  
If you set Fax Storage to ON, you will be able to retrieve fax messages from  
another location using Fax Forwarding, Paging, or Remote Retrieval functions.  
The LCD will indicate when you have a fax stored in memory. (See Remote  
1
2
3
Press Menu, 2, 5, 2. The screen prompts  
2.FAX STORAGE  
you to choose a fax setting.  
Press  
or  
to select ON (or OFF),  
FAX STORAGE:OFF?  
and then press Set.  
SELECT  
& SET  
Press Stop/Exit.  
If there are faxes in memory when you turn Fax Storage to OFF, the LCD  
prompts you to erase any faxes in memory.  
If you press 1, all fax data is erased and Fax  
Storage is turned off. If you press 2, data is  
not erased and Fax Storage remains on.  
ERASE ALL FAX?  
1.YES 2.NO  
Backup Print  
If you have set FAX STORAGE to ON, your MFC automatically prints faxes  
as they are received into memory. This is a safety feature in ease the power goes  
out so you wont lose your message.  
Changing Remote Retrieval Access Code  
Enter your Remote Retrieval Access Code when the machine picks up your call,  
so you can access features remotely. The access code is preset to 1 5 9 , but  
you can change this. The cannot be changed.  
1
2
Press Menu, 2, 5, 3.  
3.REMOTE ACCESS  
Enter a three-digit number from 000 to  
999, and then press Set.  
(Do not use the same digits that appear in your Fax Receive Code or Telephone  
Answer Code.)  
3
Press Stop/Exit.  
R E M O T E F A X O P T I O N S  
9 - 3  
           
Remote Retrieval  
You can call your machine from any fax machine using touch tone and use a  
Remote Retrieval Access Code and other button presses to retrieve fax  
messages. Cut out the Remote Retrieval Access Card on the last page and keep  
it in your wallet as an aid.  
Using Remote Retrieval Access Code  
1
2
3
Dial your fax number from a fax machine using touch tone.  
When your machine answers and beeps, immediately enter your  
Remote Retrieval Access Code (1 5 9 ).  
Your machine signals the kinds of messages received:  
1 long beep — Fax message(s)  
No long beeps — No messages  
4
Your machine then prompts you with two short beeps to enter a command. If  
you wait longer than 30 seconds to enter a command, your machine hangs up. If  
you enter an invalid command, your machine beeps three times.  
5
6
Press 9 0 to reset your machine when youre finished.  
Hang up.  
If your machine is set to MANUAL mode, you can access your machine by  
waiting about 2 minutes, and then entering the Remote Retrieval Access Code  
within 30 seconds.  
9 - 4  
R E M O T E F A X O P T I O N S  
       
Remote Commands  
Follow the commands below to access features remotely. When you call your  
machine and enter your Remote Retrieval Access Code (1 5 9 ), the system  
will signal you with two short beeps to enter a remote command.  
Remote Commands  
Operation Details  
95 Changing Fax  
Forwarding  
/Paging setting  
1 OFF  
If you hear one long beep, the change is accepted. If you  
hear three short beeps, you cannot change it because the  
conditions have not been met. (Example: registering  
paging number). You can register your fax forwarding  
you have registered the number, your machine will  
change automatically to FAX FWD:ON mode.  
2 Fax Forwarding  
3 Paging  
4 FAX FWD No.  
6 Fax Storage ON  
7 Fax Storage OFF  
96 Retrieve a fax  
2 Retrieve all faxes  
You can set FAX STORAGE to ON or OFF.  
Enter the number of a remote fax machine to receive  
3 Erase fax from the  
memory  
If you hear one long beep, you can erase fax message(s)  
from the memory.  
97 Check the Receiving  
Status  
1 Fax  
You can check whether your machine has received any  
fax message(s). If yes, you will hear one long beep. If no,  
you will hear three short beeps.  
98 Change Receive Mode  
1 TAD  
If you hear one long beep, you can change the Answer  
Mode.  
If you hear three short beeps, you cannot change it.  
2 FAX/TEL  
3 FAX  
90 Exit  
After a long beep, you can exit remote retrieval.  
R E M O T E F A X O P T I O N S  
9 - 5  
         
Retrieving Fax Messages  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote Retrieval Access  
Code (1 5 9 ).  
3
4
As soon as you hear two short beeps, use the dial pad to press 9 6 2.  
Using the dial pad, enter the number (up to 20 digits) of the remote fax machine  
where you want your fax messages forwarded, followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, and then press #.  
5
After you hear your machine beep, hang up and wait.  
Your machine calls the remote fax machine. The remote fax machine prints  
your fax messages.  
Changing Fax Forwarding Number  
You can change the default setting of your fax forwarding number from a  
remote fax machine.  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote Retrieval Access  
Code (1 5 9 ).  
3
4
When you hear two short beeps, enter 9 5 4.  
Enter the new telephone number of the remote fax machine (up to 20 digits)  
where you want your fax messages forwarded, followed by # #.  
You cannot use and # as dial numbers. However, if you want to store a  
pause, press #.  
5
After you hear your machine beep, hang up.  
9 - 6  
R E M O T E F A X O P T I O N S  
       
10  
Printing Reports  
10  
MFC Settings and Activity  
Two reports require initial setup in the Help List: Transmission Verification  
Report and Fax Activity Report Interval. For initial setup:  
Press Menu, 2, 4, 1.  
OR—  
1.TRANSMISSION  
Press Menu, 2, 4, 2.  
2.ACT.INTERVAL  
Customizing the Transmission Verification Report  
You can use the Transmission Report as proof that you sent a fax. This report lists  
the time and date of transmission and whether the transmission was successful (OK).  
If you select ON or ON+IMAGE, the report will print for every fax you send.  
When the feature is OFF, the report prints only if a transmission error  
Note  
prevented delivery (NG).  
If you typically send multiple faxes to the same destinations, you may need  
more than the job numbers to identify the faxes you must send again. Selecting  
OFF+IMAGE will print a portion of the faxs first page on the report to help  
you remember.  
1
2
Press Menu, 2, 4, 1.  
1.TRANSMISSION  
Press  
or  
to select OFF,  
OFF+IMAGE, ON or ON+IMAGE,  
and then press Set.  
3
Press Stop/Exit.  
Setting the Fax Activity Report Interval  
You can set the machine to print activity reports at specific intervals (6, 12, 24  
hours, 2, 4, or 7 days). If you set the interval to OFF, you can print the report by  
following the Steps in the next page.  
1
2
Press Menu, 2, 4, 2.  
2.ACT.INTERVAL  
Press  
or  
to choose an interval,  
INTERVAL: OFF  
SELECT <- -> & SET  
and then press Set.  
(If you choose 7 days, the LCD prompts you to choose a day at which to begin  
the 7-day countdown.)  
P R I N T I N G R E P O R T S  
10 - 1  
               
3
4
Enter the time to begin printing, in 24-hour format, and then press Set. (For  
example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
Using the Reports Key  
1
2
Press Reports.  
Press  
or  
to select the report you want, and then press Set.  
OR—  
Enter the number of the report you want to print. For example, press 1 to print  
the Help List.  
Five reports are available:  
Prints the Help List so you can see at-a-glance  
how to quickly program every menu selection.  
1.HELP LIST  
2.AUTO DIAL  
3.FAX ACTIVITY  
Lists names and numbers stored in One Touch  
and Speed Dial memory, in numerical order.  
Lists information about the last 200 incoming  
and outgoing faxes. TX means Transmit; RX  
means Receive.  
Prints a Transmission Verification Report for  
your last transmission.  
4.TRANSMISSION  
5.USER SETTINGS  
Lists settings for GENERAL SETUP,  
SETUP RECEIVE, SETUP SEND, SETUP  
REPORT, REMOTE FAX OPT and  
MISCELLANEOUS.  
Dont forget to set up the Fax Activity Report and Transmission Verification  
Note  
Report as explained on page 10-1.  
To Print a Report  
1
2
Press Reports.  
Press  
or  
to select the report you want, and then press Set.  
OR—  
Enter the number of the report you want to print. For example, press 1 to print  
the Help List.  
10 - 2  
P R I N T I N G R E P O R T S  
     
11  
Making Copies  
11  
Using Your Machine as a Copier  
You can use your machine as a copy  
machine, making up to 99 copies at a time.  
The machine can stack the copies or  
collate (sort) them.  
Making a Single Copy  
1
2
Place the original face down in the ADF.  
Press Copy.  
Do NOT pull on the paper while copying is in progress.  
To Stop the copy process, press Stop/Exit.  
Note  
To release the original document, press Stop/Exit again.  
Making Multiple Copies  
1
2
3
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
Press Copy.  
Out of Memory Message  
If the memory becomes full while you are  
scanning a document to be copied the  
LCD shows:  
OUT OF MEMORY  
If the OUT OF MEMORY message appears while you are scanning the first  
page of your original, press Stop/Exit to cancel. You will need to clear some  
faxes from memory before you can continue.  
To gain extra memory, you can turn off Fax Storage (see page 9-3).  
Note  
ORPrint fax messages in memory (see page 5-6).  
M A K I N G C O P I E S  
11 - 1  
                 
Temporary Copy Settings  
You can improve your copies by using the  
Copy keys: Enlarge, Reduce and  
Options. These settings are temporary,  
and the machine returns to its default  
settings when you finish copying.  
Copying Using Multiple Settings  
You can try different combinations of  
settings for the best results. After you  
finish your settings using the Enlarge,  
Reduce or Options keys, the LCD  
shows:  
PRESS COPY OR  
<- -> FOR NEXT OPT.  
I Press  
OR—  
or  
if you want to select additional settings.  
Press Copy if you are finished choosing settings.  
11 - 2  
M A K I N G C O P I E S  
     
Using the Enlarge and Reduce Keys  
AUTO sets the machine to calculate automatically the reduction ratio that fits  
the size of your paper. ZOOM allows you to enter a ratio from 50% to 200% in  
1% increments.  
Options  
100%  
Options  
50%  
104% EXE->LTR  
150%  
78% LGL->LTR  
94% A4->LTR  
AUTO  
Press  
Enlarge  
Press  
Reduce  
200%  
ZOOM  
100%  
ZOOM  
1
2
3
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
Press Enlarge or Reduce.  
4
If you press Enlarge, press  
then press Set. OR—  
or  
to select 50%, 78%, 94%, 100%, and  
For more choices select ZOOM and press Set. Use the dial pad to enter any  
percentage between 50% and 200%.  
5
Press Copy. ORPress  
or  
for additional settings.  
Special Copy Options (4in1 or 2in1) are not available with Enlarge or  
Reduce.  
When selecting a ratio, you need to know the size of the paper you registered in  
Menu 1-1.  
Selecting the Ratios:  
Original is the  
size of…  
Paper  
size is…  
Recommended  
ratio is…  
LEGAL  
A4  
LETTER  
LETTER  
LETTER  
78%  
94%  
EXECUTIVE  
104%  
M A K I N G C O P I E S  
11 - 3  
   
Using the Options Key  
Use the Options key to temporarily change the copy mode (resolution),  
contrast and special copy options for the next fax only. See the explanations  
below the table.  
Press  
Options  
Menu Selections  
Options  
Factory Setting  
OPT:# OF COPIES NO. OF COPIES:XX 01  
OPT:COPY MODE AUTO/TEXT/PHOTO AUTO  
OPT:CONTRAST  
OPT:STACK/SORT STACK  
OPT:SPECIAL 2IN1 4IN1  
-
+
-
+
/
SORT  
STACK  
OFF  
/
/OFF  
Copy Mode (Type of Original)  
You can select the Copy resolution for your type of original. The default setting  
is AUTO, which is used for originals that contain both text and photographs.  
TEXT is used for originals containing only text. PHOTO is used for copying  
photographs.  
1
Place the original face down in the ADF.  
2
3
Use the dial pad to enter the number of copies you want (up to 99).  
Press Options and  
or  
to select  
OPT:COPY MODE  
OPT: COPY MODE, and then press  
Set.  
AUTO?  
4
5
Press  
or  
to choose the type of  
TEXT?  
original, and then press Set.  
PHOTO?  
Press Copy. ORPress  
for additional settings.  
or  
Copy Contrast  
You can adjust the copy contrast to make copies darker or lighter.  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
3
Press Options and  
OPT: CONTRAST, and then press Set.  
or  
to select  
OPT:CONTRAST  
to make a copy darker, and then press  
for additional settings.  
4
5
Press  
to make a copy lighter, or  
Set.  
Press Copy. ORPress  
or  
11 - 4  
M A K I N G C O P I E S  
         
Sorting Multiple Copies  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
3
Press Options and  
Set.  
or  
to select OPT:STACK/SORT, and then press  
4
5
Press  
or  
to select SORT, and then press Set.  
Press Copy. ORPress  
or  
for additional settings.  
Special Copy Options  
You can save paper by copying either two or four pages onto one page.  
1
2
Place the original face down in the ADF.  
Use the dial pad to enter the number of copies you want (up to 99).  
3
Press Options and  
OPT: SPECIAL, and then press Set.  
or  
to select  
2IN1  
4IN1  
4
5
Press or to select 2 IN 1 COPYor  
4 IN 1 COPY and then press Set.  
Press Copy.  
2in1  
4in1  
Special Copy Options (4in1 or 2in1 Copy) are not available with Enlarge or  
Reduce.  
M A K I N G C O P I E S  
11 - 5  
     
Changing Default Copy Settings  
Press Menu and 3 to change default settings for Copy mode. These settings will  
remain until you change them again by pressing Menu. Adjust the Contrast and  
Quality settings.  
By pressing a number, you can adjust copy settings as shown in the following  
chart. Press  
or  
to scroll through the options for each setting. Press Set to  
save your selection. Press Stop/ExitORPress  
to select the next setting  
you want to change.  
Press Menu, and 3.  
AUTO  
TEXT  
1.COPY MODE  
2.CONTRAST  
PHOTO  
-
+
is default  
Copy Mode (Type of Original)  
You can select the Copy resolution for your type of original. The default setting  
is AUTO, which is used for originals that contain both text and photographs.  
TEXT is used for originals containing only text. PHOTO is used for copying  
photographs.  
1
2
Press Menu, 3, 1.  
1.COPY MODE  
Press  
or  
to choose the type of  
original (AUTO, TEXT or PHOTO),  
and then press Set.  
3
Press Stop/Exit.  
Copy Contrast  
You can adjust copy contrast to make copies darker or lighter.  
1
2
Press Menu, 3, 2.  
2.CONTRAST  
Press  
Press  
to make a copy lighterOR—  
to make a copy darker, and then press Set.  
3
Press Stop/Exit.  
11 - 6  
M A K I N G C O P I E S  
             
12  
For DOS Users  
12  
How to Use the Brother Machine with Your DOS  
Application Software  
Before working with your application software that runs on DOS, check that the  
Brother machines name appears in the printer selection of your application  
software. If the machine is not listed, you must install the printer driver that  
corresponds to HP LaserJet IIPs emulations.  
The following table shows combinations of printer drivers and emulation mode.  
To get the most out of this machine, you should install an HP printer driver in  
your application software.  
Printer driver supported in your  
application software  
Emulation mode to be selected with the  
remote printer console program  
HP LaserJet IIP™  
HP LaserJet II™  
HP LaserJet IIP emulation mode  
Auto emulation selection  
I The best or recommended printer driver is indicated in bold.  
I Be sure to choose the proper printer driver in your application software.  
I Be sure the printing resolution is set to 300 dpi in your DOS application  
software.  
What Does the Remote Printer Console Do?  
The Remote Printer Console (RPC) is a utility program that can run in the DOS  
environment and comprises the following program:  
Remote Printer Console Main Program  
This program allows you to change various printer settings such as emulation,  
print quality, fonts and page setup from your computer screen. Since most DOS  
applications have a Printer Settings menu that overrides the settings made by the  
RPC, you may not have to use this utility program. This utility program is useful  
for application software that does not control the printers settings and features.  
F O R D O S U S E R S  
12 - 1  
         
Installing the Remote Printer Console  
Before you install the program, make sure you have the following hardware and  
software to install the program:  
DOS  
Version 3.3 or later  
Monitor  
Option  
EGA/VGA or compatible  
Mouse; the mouse driver must be installed.  
(You can also operate the program with the keyboard.)  
Follow these steps to install the remote printer console program:  
1
2
Make sure your Brother machine is connected to your computer and is set to  
Online.  
Start your computer and go to the DOS prompt. If you are in Windows®, exit  
and return to the DOS prompt.  
3
4
Insert the Brother CD-ROM into your CD-ROM drive.  
At the DOS prompt (C:\>) type x: (Substitute the drive letter of your CD-ROM  
drive for x) and then press Enter.  
C:\>x:  
5
6
7
Type CD RPCX and then press Enter.  
x:\>CD RPCX  
Type RPCSETUP and then press Enter.  
x:\RPCX>RPCSETUP  
Follow the instructions in the installer.  
12 - 2  
F O R D O S U S E R S  
 
Using the Remote Printer Console Main Program  
Type C:\RPCX>RPCX and then press the Enter key to start the Remote Printer  
Console main program.  
The main screen will appear on your computer screen as shown below.  
Remote Printer Console  
Direct_Access  
Printer_Setup  
Console_Config  
Guide  
Current Status  
Status  
Ready  
Media Type  
Paper feed  
Regular  
Paper Cassette  
Emulation  
Paper Size  
Orientation  
Laser Jet IIP  
Letter  
Portrait  
Quality  
Copies  
Normal  
1
Memory size  
2138112 Byte  
[/¬] Select  
[Enter] Setting  
[Alt+Character] Menu  
[F1] Help  
[ESC] Exit  
If bi-directional communication is enabled between your computer and MFC  
when it starts, the RPC gets the current settings information from your MFC.  
Otherwise, RPC shows its default settings. If you want to change settings, move  
the cursor to the item you want and select it using the Enter and Cursor keys.  
Then, press the Enter key to make the selected setting valid.  
There are four sub menus. (See table below.) Select the sub menu you want by  
clicking it with the mouse, using the cursor keys and the Enter key, or by  
pressing the hot key commands for that sub menu.  
Menu  
Press the keys Functions  
Direct  
Alt + D  
You can directly control the Brother machine,  
Access  
with Print Form.  
Printer  
Setup  
Alt + P  
You can enter the setting mode to change  
other printer settings, such as, margin settings,  
continue mode, font and sleep mode.  
Console  
Config  
Alt + C  
You can change the environment settings for  
the RPC program: color etc.  
Guide  
Help  
Alt + G  
F1  
You can go to the Guide mode.  
You can get Online Help: If you press F1, you  
can get information on a highlighted item.  
F O R D O S U S E R S  
12 - 3  
 
Remote Printer Console  
Current Printer Status Information  
Item  
Default  
What This Item Does  
Media Type  
Regular  
Selects the media type Regular,” “Thin  
Paper,” “Thick Paper,” “Thicker Paper,”  
Bond Paperor Transparency.”  
Paper Feed  
Paper Cassette Selects the paper feed mode, either Paper  
Cassetteor Manual.”  
Emulation*1 Laser Jet IIP  
Paper Size*1 Letter  
Selects Laser Jet IIP.”  
Selects the paper size, either Letter,”  
Legal,” “A4,” “Executive,’’ “Monarch,”  
COM10,” “DL,” “C5,” “B5,” “A5or  
A6,” “JIS B5.”  
Orientation*1 Portrait  
Selects the paper direction, either Portrait”  
or Landscape.”  
Quality*1  
Copies*1  
Normal  
1
Selects the print quality, either Normalor  
Economy.”  
Sets the number of print copies from 1 to  
999 pages.  
*1 The items can be set in the current printer status information dialog box.  
Printer Setup Category  
Print Setup Section  
Item  
Default  
What This Item Does  
Copies  
1
Sets the number of print copies from 1 to  
999 pages.  
Quality  
Normal  
Selects the print quality to either Normal”  
and Economy.”  
Emulation  
Laser Jet IIP  
Selects Laser Jet IIP.”  
12 - 4  
F O R D O S U S E R S  
       
Page Setup Section  
Item  
Default  
What This Item Does  
Left Margin  
*2  
Sets the Left Margin value (0-145) columns.  
Right Margin *2  
Sets the Right Margin value (10-155)  
columns.  
Top Margin  
0.5"  
Sets the Top Margin  
0", 0.33", 0.5", 1", 1.5or 2."  
Bottom  
Margin  
0.5"  
Sets the Bottom Margin  
0", 0.33", 0.5", 1", 1.5" or 2."  
Line / Page  
Xoffset  
*2  
0
Sets the lines/pages (5-128).  
Sets the Xoffset (vertical) value from  
0 to 500 dots.  
Yoffset  
0
Sets the Yoffset (horizontal) value from  
0 to 500 dots.  
*1 These values (except Yoffset and Xoffset) are overidden by settings within  
your application software.  
*2 These values depend on the paper size settings.  
Font Configuration  
Item  
Default  
What This Item Does  
Font Source  
Font name  
Internal  
Internal”  
Brogham10  
Selects a font from any of the printers  
internal fonts (Brougham 10, 12 and Letter  
Gothic16.66).  
Pitch  
10  
Selects the font size of the selected font. If  
you selected the Brougham or LetterGothic  
font, Pitch is shown in the selection box.  
Symbol Set  
PC8  
Selects the symbol set.  
F O R D O S U S E R S  
12 - 5  
   
Other Configuration  
Item  
Default  
Off  
What This Item Does  
Auto LF  
Auto CR  
Auto Wrap  
Auto Skip  
Selects Auto LF On or Off”  
Selects Auto CR On or Off”  
Selects Auto Wrap On or Off”  
Selects Auto Skip On or Off”  
Off  
Off  
On  
Console Configuration Category  
File  
Function  
Environment  
Sets the Buzzer on/off, Color for Remote  
Print Console  
For more information on RPC, see the Help Information within the program.  
12 - 6  
F O R D O S U S E R S  
   
13  
Using Brother Machine as a  
13 Printer  
Special Printing Features  
Windows® Printing  
The dedicated printer driver and TrueTypecompatible fonts for Microsoft®  
Windows®, 95/98/98SE/Me/2000 Professional and Windows NT® Workstation  
Version 4.0 are available on the CD-ROM supplied with your machine. You  
can install them easily into your Windows® system using our installer program.  
The driver supports our unique compression mode to enhance printing speed in  
Windows® applications; it allows you to set various printer settings, including  
economy printing mode and custom paper size.  
Popular Printer Emulation Support  
The machine supports HP LaserJet IIP printer emulation mode. If you use DOS  
application software, you can use HP LaserJet IIP emulation mode for printer  
operations. (Use the Remote Printer Console program to set the printer  
emulation.)  
Remote Printer Console Program for DOS  
The MFL Pro Suite CD-ROM supplied with your machine includes the utility  
program Remote Printer Console (RPC). When you operate your computer in  
the Disk Operating System (DOS) environment, RPC lets you easily change the  
Brother machines default settings (such as fonts, page setup, emulations, etc.).  
RPC also provides a status monitor Terminate-and-Stay Resident (TSR)  
program. It runs in the background and monitors the printer status as it reports  
the current status or errors on your PC screen.  
Bi-directional Parallel Interface  
The Brother machines parallel interface enables it to send memory and printer  
setup information to the computer.  
Enhanced Memory Management  
The Brother machine has its own Data Compression Technology, which  
automatically compresses graphic data and downloads font data efficiently into  
the machines memory. With the machines standard memory, you can avoid  
memory errors and print most full-page, 600 dpi graphic and text data, including  
larger fonts.  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
13 - 1  
                       
Printing from Your PC  
Multi-purpose Paper Cassette  
The machines multi-purpose paper cassette can be adjusted to feed many sizes  
of paper: letter, legal, A4, B5 and A5 plain paper. When the machine receives  
print data from your computer, it loads paper from the paper cassette.  
I Select the print command from your PC.  
Your PC sends a print command and data to the machine. The machine displays  
the date and time and RECEIVING DATA. If there are more pages, the  
machine begins to print the next page automatically. When printing is finished,  
it returns to online status.  
You may select the proper paper source, paper size, and page orientation in  
your application software.  
If your application software does not support your custom paper size, select the  
next larger paper size. Then adjust the print area by changing the right and left  
margins in your application software. (See Acceptable Paper, Page 2-6.)  
Use the manual feed slot for labels, transparencies, card stock, thicker paper or  
envelopes.  
Two-Sided Printing (Manual Duplexing)  
The supplied printer drivers for Windows® 95/98/Me and Windows NT®  
Workstation Version 4.0 enable manual duplex printing. (For more  
information, see the Help screen for the printer driver.)  
Please select LPT1 on the printer  
driver. The machine prints all the  
even-numbered pages on one  
side of the paper first. Then, the  
Windows® driver instructs you  
(with a pop-up message) to  
reinsert the paper. Before  
reinserting the paper, straighten  
it well, or you may get a paper  
jam. Very thin or very thick  
paper is not recommended.  
Caution  
When you use manual duplexing, it is possible that a paper jam may occur or the  
13 - 2  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
         
Front Output Bin  
The machine ejects paper with printed side face down into the output bin in the  
front of the machine. Unfold the output bin extension to support the printed  
pages.  
To prevent the possibility of  
transparencies smudging as they stack in  
the output bin, remove each  
transparency after it exits the machine.  
Manual Feed Slot  
Your machine has a manual feed  
slot above the paper cassette. You  
can load envelopes and special  
print media one at a time into this  
slot. You do not have to remove  
paper from the paper cassette. (For  
information about acceptable  
paper, see Page 2-6.)  
Use the manual feed slot to print  
or copy on labels, transparencies,  
card stock, thicker paper or  
envelopes.  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
13 - 3  
   
Loading One Sheet of Paper  
You do not have to choose Manual Feed in the Setup dialog box of your printer  
driver. Insert the sheet of paper for Portrait (vertical) or Landscape (horizontal),  
with the side you wish to print on face up in the manual feed slot.  
1
2
Align the paper at the center of the manual feed slot and insert the paper into the  
manual feed slot until the front edge of the paper touches the paper feed roller.  
Adjust the manual  
feed slot to the width  
of the paper.  
Manual  
Feed  
Slot  
Loading More than One Sheet of Paper  
1
2
Open the Setup dialog box of the Windows® printer driver and select Manual  
Feed in the Paper Source section. Follow Steps 1 and 2 to load the first page.  
The machine starts printing automatically.  
After the first page is printed, the LCD  
MANUAL FEED  
shows:  
INSERT PAPER  
Insert the next sheet of paper to resume  
printing.  
3
Repeat Steps 1 and 2 until you have finished printing.  
If you do not select Manual Feed, and insert a page in the manual feed slot, the  
machine will load the first page from the manual feed slot and subsequent pages  
from the paper cassette.  
13 - 4  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
   
Printing on Thicker Paper and Card Stock  
When the rear cover is lifted up, the machine has a straight paper path from the  
manual feed slot to the rear of the printer. Use this paper feed and output method  
when you want to print on thicker paper or card stock.  
1
2
3
Select manual feed mode in the printer driver.  
Send the print data as usual.  
Lift up the rear cover at the rear  
of the machine.  
4
5
Adjust the manual feed paper guides to the width of the paper youre using.  
Insert a single sheet of paper into the manual feed slot until the front edge  
touches the paper feed rollers. Let go of the paper as the machine pulls it into  
position.  
6
7
After the machine ejects the printed page, return to Step 5 to insert the next sheet  
of paper. The machine will wait until you insert the next sheet of paper. Repeat  
Steps 5 and 6 for each page to be printed.  
When you have finished printing, close the rear cover of the machine.  
To prevent the possibility of  
transparencies smudging as they stack in  
the output bin, remove each  
transparency after it exits the machine.  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
13 - 5  
 
Simultaneous Printing/Faxing  
Your machine can print data from your computer while sending or receiving a  
fax, or while scanning information into the computer. However, when the  
machine is copying or receiving a fax on paper, it pauses the PC printing  
operation, and then resumes when copying or fax receiving is complete. Fax  
sending continues during PC printing. (See Acceptable Paper, Page 2-6.)  
Choosing Acceptable Paper  
We recommend that you test paper (especially special sizes and types of paper)  
on the machine before purchasing large quantities.  
I Avoid feeding carrier sheets with labels exposed, or your machine will be  
damaged.  
I Avoid using coated paper, such as vinyl coated paper.  
I Avoid using preprinted or highly textured paper.  
For optimum printing, use a recommended type of paper, especially plain paper  
and transparencies. For more information on paper specifications, consult your  
nearest Brother authorized sales representative or the place where you  
purchased your machine.  
I Use labels or transparencies that are designed for use in laser printers.  
I For the best print quality, we recommend using long-grained paper.  
I If you are using special paper, and the paper has problems feeding from the  
paper cassette, try again using the manual feed slot.  
I You can use recycled paper in this machine.  
13 - 6  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
     
Printer Operations  
Reset Key  
You can clear data from the memory.  
Printing the Internal Font List  
You can print a list of the machines internal (or resident) fonts to see how each  
font looks before you select it.  
1
2
Press Menu, 4, 1, 1.  
1.INTERNAL FONT  
Press Fax Start. The machine prints the  
list.  
3
Press Stop/Exit.  
Printing the Print Configuration List  
You can print a list of current printer settings.  
Press Menu, 4, 1, 2.  
1
2
2.CONFIGURATION  
Press Fax Start. The machine prints the  
settings.  
3
Press Stop/Exit.  
Restoring Factory Default Settings  
You can return the machine to original factory settings. Permanent fonts are  
restored, but macros are cleared. You can change user settings using the Remote  
Printer Console program. (See For DOS Users, Chapter 12.)  
1
2
Press Menu, 4, 2, 1.  
Press 1 to restore the factory settings  
1.RESET 2.EXIT  
ORPress 2 to exit without making a  
change.  
3
Press Stop/Exit.  
U S I N G B R O T H E R M A C H I N E A S  
A
P R I N T E R  
13 - 7  
               
14  
Printer Driver Settings  
®
14  
(For Windows Only)  
Using the Brother MFC-8500 Printer Driver  
A Printer Driver is software that translates data from the format used by a  
computer into the format required by a particular printer, using a printer  
command language or page description language.  
The printer drivers are on the supplied CD-ROM. The latest printer driver can  
also be downloaded from the Brother Solutions Center at  
http://solutions.brother.com.  
Features in the PCL Printer Driver (For Windows®  
Users Only)  
The screens shown in this section are from Windows® 98. The screens on your  
Note  
PC may vary depending on your Windows® Operating System.  
For more detailed information, please see the on-line Help in the printer driver.  
You can also change settings by clicking the illustration on the left side of the  
tab screen.  
®
14 - 1  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
       
Basic Tab  
*1  
*2  
*3  
*1 Select the Paper size, Multiple Page and Orientation.  
*2 Select number of Copies and Media Type.  
*3 Select Paper Source, First Page and Other Pages.  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 2  
 
Paper Size  
From the drop-down box select the Paper Size you are using.  
Multiple Page  
The Multiple Page selection can reduce the image size of a page allowing  
multiple pages to be printed on one sheet of paper or enlarging the image size  
for printing on page on multiple sheets of paper.  
Ex. 1 in 2 × 2 pages  
Ex. 4 in 1  
Border Line  
When printing multiple pages on one sheet with the Multiple Page feature you  
can select to have a solid border, dash border or no border around each page on  
the sheet.  
Orientation  
Orientation selects the position of how your document will be printed (Portrait  
or Landscape).  
Landscape  
portrait  
Copies  
The copies selection sets the number of copies that will be printed.  
®
14 - 3  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
         
Collate  
The collate selection is active if more than one copy is selected. With the collate  
check box selected, one complete copy of your document will be printed and  
then repeated for the number of copies you selected. If the collate check box is  
not selected then each page will be printed for all the copies selected before the  
next page in the document is printed.  
Collate box not checked  
Collate box checked  
Media Type  
You can use the following types of media in your printer. For the best print  
quality, select the type of media that you wish to use.  
Plain Paper  
Thin Paper  
Thick Paper  
Thicker Paper  
Bond Paper  
Transparencies  
When using ordinary plain paper, select Plain Paper. When using heavier  
weight paper, envelopes or rough paper select Thick Paper or Thicker Paper.  
For bond paper, select Bond Paper and for OHP transparencies, select  
Transparencies.  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 4  
   
Advanced Tab  
*2  
*3  
*4  
*5  
*1  
Change the tab settings by selecting one of the following icons:  
*1 Print Quality  
*2 Duplex Printing  
*3 Watermark  
*4 Page Setting  
*5 Device Option  
Print Quality  
Resolution  
You can change the resolution as follows:  
300 dpi  
600 dpi  
Toner Save  
You can save running costs by turning on the Toner Save Mode, which reduces  
the print density.  
®
14 - 5  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
       
Print Setting (For Windows® 95/98/98SE/Me Users Only)  
Print Setting is used for optimizing your print quality for the type of document  
being printed (Photos, Graphics or Scanned Images). When you choose Auto  
(Recommended), the printer automatically prints with the most suitable print  
settings.  
With the Print Setting set to Manual, you can change the Brightness, Contrast  
and Graphics Quality options manually.  
Duplex Printing  
Choosing the Duplex Printing icon displays the Manual Duplex features  
available.  
Manual Duplex  
Check the Manual Duplex box and there are six types of duplex directions  
available for each orientation. In this mode, the MFC prints all the even numbered  
pages first. Then the printer driver stops and shows the instructions required to re-  
install the paper. When you click OK the odd numbered pages are printed.  
Binding Offset  
Check the Binding Offset option, you can specify the offset value of the binding  
side in inches or millimeters (0 - 8 inches) [0 - 203.2 mm].  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 6  
       
Watermark  
You can place a logo or text into your document as a Watermark by using a  
bitmap file as your source file or select one of the preset Watermarks.  
Print Watermark  
The Print Watermark feature offers printing choices of:  
On all pages  
On first page only  
From second page  
Custom  
In background  
With the In background feature checked the Watermark will print behind your  
document on the page. If this feature is not checked then the Watermark will  
print on top of your document.  
®
14 - 7  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
     
You can change the size and the position of the Watermark on the page by  
selecting the Watermark and clicking the Edit button. If you want to add a new  
Watermark, click the New button and select Text or Bitmap from the Watermark  
Style.  
Watermark Text  
Enter your Watermark text into the Text Box and select the Font, Size, Darkness  
and Style.  
Watermark Bitmap  
Enter the file name and location of your bitmap image in the File box or Browse  
for the file location. You can also set the scaling size of the image  
Position  
The position settings offer controls on where the Watermark can be positioned  
on the page.  
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P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 8  
     
Page Setting  
You can change the print size of your document with the Scaling feature.  
1
2
Check Off if you want to print the document as it appears on your screen.  
Check Fit to Paper Size, if your document has an unusual size, or if you have  
only the standard size paper.  
3
Check the Free box if you want to reduce or enlarge the output.  
You can also use the Mirror or Reverse Print feature for your page setting.  
®
14 - 9  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
 
Device Options  
Set one of the following Printer Functions:  
Quick Print Setup  
Administrator  
Print Date & Time  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 10  
 
Quick Print Setup  
The Quick Print Setup feature allows you to quickly select driver settings. To  
view settings, simply click your mouse button on the task tray icon. This feature  
can be set to ON or OFF from the Device Options section.  
Administrator (For Windows® 95/98/98SE/Me Users  
Only)  
The administrator selection permits the Copy, Scaling and Watermark features  
to be locked and password protected.  
Record your password and keep it in a safe place for future reference. If you  
forget your password these settings can not be accessed.  
Note  
®
14 - 11  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
   
Print Date & Time  
When enabled the Print Date and Time feature will automatically print the date  
and time from your computers system clock on your document.  
Click the Setting button to change the Date and Time Format, Position and Font.  
To include a background with the Date and Time select Opaque. When Opaque  
is selected you can set the Darkness of the Date and Time background by  
changing the percentage.  
The Date and Time indicated in the selection box represents the format the will  
be printed. The actual Date and Time printed on your document is  
automatically retrieved from the settings of your computer.  
Note  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 12  
 
Accessories Tab  
The Accessories Tab includes the settings for configuring the printer driver for  
what size paper is being used for each paper source. This tab also installs any  
additional options into the driver settings.  
Paper Source Setting  
To configure the paper size for each paper source, highlight the source from the  
Paper Source Setting list. Select the Paper Size from the pull-down box and  
click Update. (The Paper Source Setting is used when selecting Auto Select in  
the Basic Tab.)  
Default Source  
The Default Source allows you to choose which paper source will be used when  
the paper size of the document being sent does not match the Paper Source  
Settings.  
Available Options  
In order to access the optional 2nd paper  
tray the option must be installed in the  
driver. Highlight the model number from  
the Available Options list and click  
Add. The optional tray will then be listed  
in the Installed box, Paper Source Setting  
list and the screen illustration will display  
the 2nd tray.  
®
14 - 13  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
       
Support  
The Support Tab provides driver version information and setting information.  
In addition there are links to the Brother Solution Center and Driver Update  
Web sites.  
Brother Solutions Center  
The Brother Solutions Center is a Web site offering information about your  
Brother product including FAQs , User Guides, Driver updates and Tips for  
using your machine.  
Web Update  
Web Update checks the brother web site for updated drivers and automatically  
downloads and updates the driver on your computer.  
Check Setting  
The Check Setting selection displays a list of your current drivers settings.  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 14  
       
Features in the Printer Driver (For Windows® 2000)  
The Windows® 2000 printer driver utilizes Microsofts uni-driver architecture.  
The following section describes the driver features and selections available for  
Windows® 2000.  
General Tab  
Printing Preferences  
In the General tab, click the Printing Preferences... button to access the Layout  
tab.  
®
14 - 15  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
     
Layout Tab  
*1  
*2  
*1 Orientation  
Select the Orientation, which is how your document will be positioned on the  
paper (Portrait or Landscape).  
Portrait  
Landscape  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 16  
   
*2 Pages Per Sheet  
You can select 1, 2, 4, 6, 9 or 16 pages to be printed on one sheet of paper. The  
image of each page will be reduced as needed to fit on the paper.  
2 in 1  
4 in 1  
Paper/Quality Tab  
*1  
*2  
*1 Paper Source  
Possible paper sources are: Automatically Select, Auto, Upper Paper Tray,  
Lower Paper Tray (optional cassette #2) and Manual Feed Slot.  
When Automatically Selectis chosen the machine automatically will choose  
the cassette with the appropriate size of paper.  
The paper size for each paper source must be set in the Device Settings tab for  
the Automatically Select feature to work properly.  
Note  
The Autooption is for machines that can automatically detect the size of paper  
that is loaded in the paper source; Auto is not active for your machine  
.
®
14 - 17  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
     
*2 Media  
For the best print quality, select the type of media you are using:  
Regular  
Thick Paper  
Thicker Paper  
Transparency  
When using ordinary plain paper, select Regular. When using heavier weight  
paper, envelopes, or rough paper, select Thick Paper or Thicker Paper. For OHP  
transparencies, select Transparency.  
Advanced Options  
Click the Advanced... button in the Paper/Quality tab to access the screen  
below:  
*1  
*2  
*3  
*1 Paper /Output  
Paper Size Select the paper size of the document you are printing. This size  
should be the same as the paper size that is set in your application software.  
Copy Count Type the number of copies you want.  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 18  
     
*2 Graphic  
Print Quality You can change the resolution as follows:  
600 × 600 dots per inch  
300 × 300 dots per inch  
*3 Document Options  
Advanced Printing Features You can Enable or Disable Advanced Printing  
Features from this selection. If you disable it, Page Order, Pages Per Sheet,  
Copy and Collate will be disabled.  
Halftoning This selection is for changing the dither pattern to achieve the best  
print results when printing graphics. The choices are as follows:  
Auto Select  
Super Cell  
Dither 6 × 6  
Dither 8 × 8  
®
14 - 19  
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
   
Device Settings Tab  
Form To Tray Assignment This selection assigns the paper size to each paper  
source. For auto paper selection (Automatically Select) to work properly, the  
paper size set for each source must match the actual size of paper loaded.  
The available options are:  
A4  
A5  
B5 (JIS)  
Executive  
Legal  
Letter  
Installable Options  
Printer Memory If you installed optional memory in your machine, you must  
select the correct size of total memory in the machine for the driver to access the  
additional memory.  
Lower Tray If an optional lower tray is installed, this selection must be set to  
ON to enable access to the lower tray.  
®
P R I N T E R D R I V E R S E T T I N G S ( F O R W I N D O W S  
O N L Y )  
14 - 20  
   
15  
Using the Windows®-Based  
15 Brother MFL-Pro Control Center  
Brother Control Center  
The Brother Control Center is a software utility that pops up on the PC screen  
whenever paper is placed in the automatic document feeder (ADF). This allows  
you to quite easily, with very few mouse clicks, access the most frequently used  
scanning applications. Using the Control Center eliminates the need to manually  
launch the specific applications.  
The Brother Control Center provides three categories of functions:  
1
Scanning directly to a file, E-mail, word processor or graphic application of  
choice  
2
3
Copy operations  
PC Faxing using the Brother PC Fax software  
MFC-8500:  
AutoLoad the Brother Control Center  
The Control Center is initially configured to automatically load each time  
Windows® is started. When the Control Center is loaded, the Control Center  
icon will appear in the task bar. If you dont want the Control Center to load  
automatically, you can turn off AutoLoad.  
If the Control Center  
install this software.  
icon does not appear in your task bar, you will have to  
From the Start menu select Programs, Paper Port, and then double-click  
Brother Smart UI PopUp.  
®
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How to Turn Off AutoLoad  
1
2
Left-click the Control Center  
icon, and then click Show.  
When the Control Center icon appears, left-click the Smart Click  
Center button. A dialogue box with a check box labeled AutoLoad Pop-up”  
Control  
will appear:  
3
Uncheck the AutoLoad Pop-Up option.  
Using the Scan Keys  
You can use the Scan keys on the control  
panel to scan originals into your word  
processing, graphics or E-mail applications.  
The advantage of using the Scan keys is that  
you avoid the mouse clicks required to scan  
from your PC.  
Using the Control Panel Keys  
If you have connected a Macintosh, the control panel keys will not work with  
your computer.  
Before you can use the Scan keys on the control panel, you must have connected  
the MFC to your Windows®-based PC and loaded the appropriate Brother  
Drivers for your version of Windows®. When you are ready to use the Scan  
keys, make sure the Brother Control Center application is running on your PC.  
(For details about how to configure the Brother Control Center buttons to launch  
the application of your choice using the Scan keys, see Brother Control Center  
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Scan Image  
You can scan a picture into your graphics application for viewing and editing.  
1
2
Place your original face down in the ADF.  
Press Scan Image.  
The MFC will scan the original and send a image to your graphics application.  
Scan/OCR  
If your original is text, you can have it automatically converted by ScanSoft™  
TextBridge® to an editable text file and then displayed in your word processing  
application for further editing.  
1
2
3
Place your original face down in the ADF.  
Press Scan/OCR.  
The MFC will scan the original perform OCR in ScanSoftTextBridge® and  
then display the result in your word processing application for viewing and  
editing.  
Scan to E-mail  
You can scan an original into your E-mail application as a file attachment.  
Although the Brother Control Center can be configured to send only black and  
white file attachments at one time, you can easily change this setting. (For  
1
2
3
Place the original face down in the ADF.  
Press Scan to E-mail.  
The MFC will scan the original, create a file attachment, and launch your E-mail  
application, displaying the new message waiting to be addressed.  
®
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Brother Control Center Features  
Auto Configuration  
During the installation process the Control Center checks your system to  
determine the default applications for E-mail, word processing and graphics  
viewer/editor. For example, if you are using Outlook as your default E-mail  
application, the Control Center automatically will create a link and a scanning  
application button for Outlook.  
You can change a default application by right-clicking any of the scan buttons  
in the Control Center and selecting a different application. For example,  
you can change a scan button from MS Word  
to MS Word Pad  
by changing the application that is listed for the Word Processor.  
Scanning Operations  
Scan to Fileallows you to scan directly to a disk file with two mouse clicks.  
You can change the file type, destination directory and file name, as needed.  
Scan to E-mailenables you, with just two mouse clicks, to scan a picture or  
text document directly into an E-mail application as a standard attachment. You  
have the option of selecting the file type and resolution for the attachment.  
Scan to Word Processorenables you to scan a text document, run ScanSoft  
TextBridge OCR and insert the text original (not graphic image) into a word  
processing file with just two mouse clicks. You have the option of selecting the  
destination word processing program, such as Word Pad, MS Word, Word  
Perfect, etc.  
Scan to Graphic Applicationallows you to scan an image directly into any  
graphic viewer/editor application. You can select the destination application,  
such as MS Paint or Corel PhotoPaint.  
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Copy Operations  
Copyallows you to use the PC and any Windows® printer driver for enhanced  
copy functions. You can scan the page on the Brother MFC and print the copies  
using any of the features of the Brother MFC printer driverORyou can  
direct the copy output to any standard Windows® printer driver installed on the  
PC.  
PC Fax Operation  
Send a Faxallows you to scan a picture or text original and automatically send  
the image as a fax from the PC using the Brother MFL Pro fax software.  
Scanner Settings for Scan, Copy and PC Fax Buttons  
When the Pop-Up screen is displayed, you can access the Scanner Settings  
window.  
Click the Smart Click  
icon at the top right of the Brother Control  
Center screenORClick the Modify Settingsbutton on any of the  
Configuration screens.  
Global Settings  
AutoLoad Pop-UpClick this checkbox if you want Brother MFL Control  
Center to load when you boot your computer.  
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Setting Up the Scanner Configurations  
The Pop-Up application stores eight different scanning modes. Each time you  
scan an original, you will choose the most appropriate scanning mode from the  
following:  
Faxing, Filing and Copying  
Text for OCR  
Photos  
Photos (High Quality)  
Photos (Quick Scan)  
Custom  
Draft Copy  
Fine Copy  
Each mode has its own set of stored settings. You can keep the factory default  
settings or change them at any time:  
ResolutionSelect the scanning resolution you most frequently use.  
Color ModeFrom the pull-down list, select  
Scan SizeFrom the pull-down list, select  
BrightnessSlide the adjuster from 0% to 100%  
ContrastSlide the adjuster from 0% to 100%  
Click OK to save your changes. If you make a mistake or later decide to return  
to the original default setting, just click the Restore Defaults button when the  
scanning mode is displayed.  
To Access the Scanner Configuration Screen:  
1
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Place the original in the ADF.  
Right-click the appropriate Control Center button to display Configurations,  
then click it. The configuration screen for that Control Center button will  
appear.  
3
To save your settings, press the OK buttonORTo return to the factory  
default settings, press the Restore Defaults button.  
Perform an Operation from the Control Center Screen  
If you see this screen it means you left-clicked a button in the Control Center  
window without first placing an original in the ADF.  
Place the original in the Brother machines ADF, and then click OK to return to  
the Control Center screen.  
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Scan to File  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settingsbutton.  
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Destination Folder  
PaperPort FolderSelect this checkbox to scan the original into your  
PaperPort folder.  
Other FolderSelect this checkbox, to scan the original as another file type  
and/or into another directory/folder.  
FileIf you selected Other Folder, from the pull-down list select the type of  
file:  
PaperPort Files (*.MAX)  
Self Viewing Files (*.EXE)  
PaperPort 5.0 Files (*.MAX)  
PaperPort 4.0 Files (*.MAX)  
PaperPort 3.0 Files (*.MAX)  
Windows Bitmap (*.BMP)  
PC Paintbrush (*.PCX)  
Multi-page PCX (*.DCX)  
JPEG Image Files (*.JPG)  
TIFF-Uncompressed (*.TIF)  
TIFF Group 4 (*.TIF)  
TIFF Class F (*.TIF)  
Multi-Page TIFF-Uncompressed (*.TIF)  
Multi-Page TIFF Group 4 (*.TIF)  
Multi-Page TIFF Class F (*.TIF)  
PDF Files (*.PDF)  
Portable Network Graphics (*.PNG)  
FlashPix (*.FPX)  
HFX Fax Files (*.HFX)  
To Search your system for the directory and folder you want, click the  
Browsebutton. Click OK to save your settings.  
Scan to E-mail  
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Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settings… button.  
E-mail Application  
E-mail PackageFrom the pull-down list, select your E-mail application.  
E-mail SettingsClick the EMail Settings… button to set up links.  
The Links Preferences window will appear:  
File Attachments  
Do not convert filesClick this checkbox if you do not want to change the file  
type of attachments. The Conversion Options will not be available (grayed).  
Convert MAX files onlyClick this checkbox if you want to convert only  
attachments that are PaperPort files.  
Convert all files when possibleClick this checkbox if you want to change the  
file type of all attachments.  
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Conversion Options  
Format  
Combine all files into one file when possibleClick this checkbox to combine  
all files of the same type into one file.  
(For Brother Color Models Only)  
Convert non-image files to colorClick this checkbox to convert all files that  
have been processed through OCR to color.  
Show QuickSend Menu  
Click this checkbox if you want the Select QuickSend Recipient window to be  
displayed when you choose Scan to E-mail. This feature works only with MAPI  
type E-mail applications, such as Microsoft Exchange, Microsoft Outlook and  
Eudora.  
QuickSend List  
You can create a list of Email names and addresses for quick selection.  
To add a name(s) to your QuickSend list, click the New button. Your Email  
phone book listing will be displayed, so you can select stored names or create  
new ones:  
Highlight the name(s) you want to add to your list, and then click the User  
button. Click OK to return to the Link Preference window.  
To remove a name from the QuickSend list, in the Link Preference window  
highlight the name and click the Delete button.  
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Scan to Word Processor  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settingsbutton.  
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Word Processor  
Word ProcessorFrom the pull-down list, select the word processor you want  
to use.  
Click the Link Settingsbutton to display a screen to set up a link to the  
version of OCR and document format that you want to use:  
OCR PackageFrom the pull-down list, select TextBridge Classic OCR if you  
want to use the OCR package that was installed with the Brother software.  
Click the OCR Settingsbutton to choose how the OCR application will read  
the pages you scan into your word processor application.  
The Preferences window will appear:  
Select your setting and click OK.  
Auto OrientationCheck this checkbox if you want your word processor  
application to read the page as it is set up.  
Decolumnized OutputCheck this checkbox if you want your word  
processor application to read across the entire page from left to right.  
Document FormatFrom the pull-down list, select the file format you  
want to use for your word processor or text documents.  
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User-Defined Button  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settingsbutton.  
Target Application  
ApplicationFrom the pull-down list, select the application you want to add to  
this Pop-Up screen.  
Click the Custom Link Settingsbutton to set up links for your user-defined  
application.  
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Copy  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settings... button.  
Copy Settings  
Brother MFC-8500  
CopiesEnter the number of copies you want to print.  
To change the copy options, click the Copy Options... button.  
Click the OK button to save your Copy settings.  
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Send a Fax  
Scanner Settings  
From the pull-down list, select the scanning mode that is appropriate for the type  
of file: Faxing, Filing and Copying; Text for OCR; Photos; Photos (High  
Quality); Photos (Quick Scan); Custom; Draft Copy or Fine Copy.  
To change any of the settings for that mode, click the Modify Settingsbutton.  
Fax Settings  
Brother MFL Pro Fax  
FAX ResolutionFine (200 × 200).  
To change the fax options, click the FAX Optionsbutton.  
Click the OK button when you are ready to save your FAX settings.  
The Brother PC-FAX Properties screen appears:  
Select the Paper Size and Orientation (Portrait or Landscape) and click OK.  
To return to the factory default settings, click the Restore Defaults button.  
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16  
UsingScanSoftPaperPort®  
16  
for Brother and ScanSoft™  
TextBridge®  
Using ScanSoft™ PaperPort® and TextBridge®  
ScanSoftPaper Port® for Brother is a document management application.  
You will use PaperPort® to view incoming faxes and scanned documents.  
PaperPort® has a sophisticated, yet easy-to-use, filing system that will help you  
organize your documents. It allows you to combine or stackdocuments of  
different formats for printing, faxing or filing. PaperPort® can be accessed  
through the PaperPort® program group. See On-Line Documentation for Multi-  
Function Link® Pro on the CD-ROM.  
The complete ScanSoftPaperPort® Owners Manual, including ScanSoft™  
TextBridge® OCR, is in the On-Line Documentation on the CD-ROM. This  
chapter is only an introduction to the basic operations.  
When you install Multi-Function Link® Pro, ScanSoftPaperPort® for Brother  
and ScanSoftTextBridge® OCR are installed with it automatically.  
To Uninstall PaperPort® and ScanSoft™ TextBridge  
For Windows® 95/98/98SE, and Windows NT® Workstation 4.0, Windows® ME  
and Windows® 2000 Professional:  
Select Start, Settings, Control Panel, Add/Remove Programs and the Install/  
Uninstall tab. Select PaperPort® from the list and click the Add/Remove button.  
®
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USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
16 - 1  
           
Viewing Items in ScanSoftPaperPort® for Brother  
PaperPort® provides several ways to view items: Desktop View displays a  
thumbnail, a small graphic that represents each item in a Desktop or folder.  
Items in the selected folder appear on the PaperPort® Desktop. You can see  
PaperPort® items (MAX files) and non-PaperPort® items (files created using  
other applications).  
Non-PaperPort® items include an icon that indicates the application that was  
used to create the item; a non-PaperPort® item is represented by a small  
rectangular thumbnail and not an actual image.  
Page View displays a close-up of a single page and you can open a PaperPort®  
item by double-clicking on it. As long as you have the appropriate application  
on your computer to display it, you can also double-click a non-PaperPort® item  
to open it.  
Destop View displays items  
as thumbnails  
Page View displays each item  
as a full page  
Organizing Your Items in Folders  
PaperPort® has an easy-to-use filing system for organizing your items. The  
filing system consists of folders and items that you select to view in Desktop  
View. An item can be a PaperPort® item or a non-PaperPort® item:  
Folders are arranged in a treestructure in the Folder View. You use this pane  
to select folders and view their items in Desktop View.  
You can simply drag and drop an item onto a folder. When the folder is  
highlighted, release the mouse button and the item is stored in that folder.  
Folders can be nested”—that is, stored in other folders.  
When you double-click a folder, its items (both PaperPort® MAX files and other  
files) appear on the Desktop.  
You can also use Windows® Explorer to manage the folders and items shown in  
Desktop View.  
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16 - 2 USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
     
Links to Many Other Applications  
PaperPort® automatically recognizes many other applications on your computer  
and creates a working linkto them. The Link Bar at the bottom of Desktop  
view shows icons of those linked applications. To use a link, drag an item onto  
one of the icons to start the application represented by the icon. A typical use of  
the Link Bar is to select an item and then fax it.  
This sample Link Bar shows several applications with links to PaperPort®.  
If PaperPort® does not automatically recognize one of the applications on your  
computer, you can manually create a link using the Create New Link  
command. (See PaperPort® Help for more information about creating new  
links.)  
Using ScanSoftTextBridge® OCR (Converting  
Image Text to Text You Can Edit)  
Software by:  
ScanSoftTextBridge® OCR is automatically installed with PaperPort® when  
you install Multi-Function Link® Pro on your computer.  
PaperPort® can quickly convert the text on a PaperPort® item (which is really  
just a picture of the text) into text that you can edit with a word processing  
application. PaperPort® uses the optical character recognition application  
ScanSoftTextBridge, which comes with PaperPort®—OR—PaperPort® uses  
your application if it is already on your computer. You can convert the entire  
item, or by using the Copy As Text command, you can select only a portion of  
the text to convert.  
Dragging an item onto a word-processing link icon starts PaperPort®s built-in  
OCR application, or you can use your own OCR application.  
Importing Items from Other Applications  
In addition to scanning items, you can bring items into PaperPort® in a variety  
of ways and convert them to PaperPort® (MAX) files in several different ways:  
Print to the Desktop View from another application, such as Microsoft Excel.  
Import files saved in other file formats, such as Windows® Bitmap (BMP) or  
Tag Image File Format (TIFF).  
®
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USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
16 - 3  
         
Exporting Items in Other Formats  
You can export or save PaperPort® items in several popular file formats. For  
Windows® 95/98/98SE, and Windows NT® Workstation Version 4.0,  
Windows® 2000 Professional and Windows® Me, you can export formats BMP,  
PCX, DCX, JPG, TIF, PDF, PNG, FPX, HFX, or self-viewing.  
Exporting an Image File  
1
Select the Export command from the File pull-down menu in the PaperPort®  
window. The Export XXXXXAs dialog box will be displayed.  
2
3
Select the drive and directory where you want to store the file.  
Enter the new file name and choose the file type or select a name from the File  
Name text box. (You can scroll through the Directories and File Name listing  
for prompting.)  
4
Select the OK button to save your file, or Cancel to return to the PaperPort®  
without saving it.  
Accessing the Scanner  
To choose the Brother Multi-Function Link® Pro as your scanner driver, select  
it under the Select scanner—OR—Select sourceoption in your software.  
From the PaperPort® window, select Acquire from the File drop-down menu or  
select the TWAIN or Scan button. The Multi-Function Link® Pro Scanner  
Setup dialog box will appear:  
®
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16 - 4 USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
           
Scanning a Document into Your PC  
1
2
Insert document(s) face down in the document feeder of the machine.  
Adjust the following settings, if needed, in the Scanner Setup window:  
Resolution  
Gray Scale (Black & White, Gray [Error Diffusion], True Gray)  
Brightness  
Contrast  
Size  
3
Select the Start button from the Scanner window.  
When scanning is completed, close the scanner window. The PaperPort® screen  
will appear showing the image you scanned highlighted in red.  
Settings in the Scanner Window  
Image  
Resolution  
Resolution: Select the scanning resolution from the Resolution drop down list.  
Higher resolutions take more memory and transfer time, but can achieve a finer  
scanned image.  
When the setting is True Gray, 200 × 100 dpi and 200 × 400 dpi is not available.  
Gray Scale  
Gray Scale: Set the image Type to Black & White for text or line art. For  
photographic images, set the image type to Gray (Error Diffusion) or True Gray.  
Gray (Error Diffusion) is used for documents that contain photographic images  
or graphics. (Error Diffusion is a method for creating simulated gray images by  
placing black dots in a specific matrix instead of true gray dots.)  
256 True Gray mode is used for documents containing photographic images or  
graphics. This mode requires the most memory and longest transfer time.  
Brightness  
Brightness: Adjusting the brightness settings to obtain the best image. The  
Brother Multi-Function Link® Pro offers 100 brightness settings (-50 to 50).  
The default value is 0, representing an averagesetting.  
You can set the brightness level by dragging the slidebar to the right to lighten  
the image or to the left to darken the image. You can also type a value in the  
box to set the settings.  
If the scanned image is too light, set a lower brightness value and scan the  
document again.  
If the image is too dark, set a higher brightness value and scan the document  
again.  
®
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USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
16 - 5  
         
Contrast  
The contrast setting is adjustable only when you have selected one of the gray  
scale settings, but it is not available when Black & White is selected as the gray  
Scale.  
Increasing the contrast level (by dragging the slidebar to the right) emphasizes  
dark and light areas of the Image, while decreasing the contrast level (by  
dragging the slidebar to the left) ravels more detail in gray areas. Instead of  
using the slidebar, you can type a value in the box to set the contrast.  
Custom  
Size  
Set the Size to one of the following:  
Letter (8 1/2 × 11 in.)  
A4 (210 × 297 mm.)  
Legal (8 1/2 × 14 in.)  
A5 (148 × 210 mm.)  
B5 (182 × 257 mm.)  
Executive (7 1/4 × 10 1/2 in.)  
Business Card (60 × 90 mm.)  
Custom (User adjustable from 0.35 × 0.35 in. to 8.5 × 14 in.)  
After you select a custom size, you can adjust the scanning area further by using  
the left mouse button to drag the dotted outline of the scanning area. This is  
required when you want to crop an image when scanning.  
Business Card Size  
To scan business cards, select the Business Card (60 × 90 mm.) size setting and  
place the business card at the top center of a carrier sheet.  
Carrier sheets are available from your Dealer.  
When scanning photographs or other images for use in a word processor or other  
graphics application, you should try different settings for the contrast, mode and  
resolution to see which settings best suit your needs.  
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16 - 6 USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
   
PreScanning an Image  
PreScanning allows you to scan an image quickly at a low resolution. A  
thumbnail version of the image will appear in the Scanning Area. This is only  
a preview of the image so you can see how it will look. The PreScan button is  
used to preview an image for cropping any unwanted portions from the image.  
When you are satisfied with the preview, select the Start button to scan the  
image.  
1
2
Insert document face down in document feeder of the machine.  
Select the PreScan button:  
The entire document will be scanned into the PC and will appear in the Scanning  
Area of the Scanner window.  
You can crop  
the prescanned  
image  
3
To crop a portion of the document to be scanned, drag any side or corner of the  
dotted outline in the Scanning Area with the left mouse button. Adjust the dotted  
outline until it surrounds only the portion of the document you wish to scan.  
4
5
Place document in the document feeder of the machine again.  
Adjust the settings for Resolution, Color Type (Gray Scale), Brightness,  
Contrast, and Size in the Scanner Setup window, as needed.  
6
Select the Start button.  
This time only the selected area of the document will appear in the PaperPort®  
window.  
7
In the PaperPort® window, use the options available in the Markups pull-down  
menu and the Crop option in the Options pull-down menu to refine the image.  
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USING SCANSOFTPAPERPORT FOR BROTHER AND SCANSOFTTEXTBRIDGE  
16 - 7  
   
17  
Setting Up and®Using PC FAX  
17  
(For Windows Only)  
Introduction  
This chapter outlines the basics of the Brother software, so you can get started  
using the Multi-Function Link® Pro software. Detailed installation and setup  
instructions are in the On-Line Documentation section of the Brother CD-ROM  
that is included with your MFC.  
Check the online README.WRI file in the root directory of the  
CD-ROM for last-minute important information and  
troubleshooting tips that were not included in the On-Line  
Documentation.  
Multi-Function Link® Pro software for your MFC includes ScanSoftPaperPort®  
for Brother and ScanSoftTextBridge®. (See Chapter 16, Using ScanSoft™  
Brother Resource Manager  
The Brother Resource Manager application must be running for you to use your  
MFC with your Windows® computer. Multi-Function Link® Pro software and  
the MFL Pro Printer Driver automatically load the Resource Manager, as  
needed. The Resource Manager allows the single bi-directional Parallel port on  
the MFC to simulate a Communications port for faxing and scanning and to  
simulate a Parallel port for Windows® GDI printing.  
®
17 - 1 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
     
MFC Remote Setup  
The MFC Remote Setup application allows you to quickly set up your MFC by  
taking advantage of the ease and speed of programming on your PC. When you  
access this application, the settings on your MFC will be downloaded  
automatically to your PC and displayed on your computer screen. If you change  
the settings, you can upload them directly to the MFC.  
OK  
This starts the process of uploading the data to the MFC and exiting the remote  
setup program. If an error message is displayed enter the correct data again, then  
click OK.  
Cancel  
This exits the remote setup application without uploading the data to the MFC.  
Apply  
This uploads the data to the MFC, but does not exit the remote setup application.  
Print  
This command prints the selected items on the MFC. You can not print the data  
until it is uploaded to the MFC. Click Apply to upload the new data to the MFC  
and click Print.  
Export  
This command saves the current configuration settings to a file.  
Import  
This command reads the settings from a file.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 2  
 
PC FAX Sending (For Windows® Only)  
The Brother PC FAX feature allows you to use your PC to send a file. You can  
create a file in any application on your PC, and then send it as a PC FAX. You  
can even attach a cover page note. All you have to do is set up the receiving  
parties as Members or Groups in your PC FAX Address Book. Then you can use  
the Address Book Search feature to quickly find them to address your fax.  
Setting Up User Information  
1
Access the User Information from the FAX Sending dialog box by clicking  
OR—  
From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and  
then select PC-FAX Setting.  
The Brother PC Fax Setup dialog box will appear:  
2
3
Enter the required User information. This information is required to create the  
Fax Header and Cover Page.  
To save the User Information, click OK.  
®
17 - 3 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
       
Setting Up Sending  
To access the Sending tab from the Brother PC-FAX Setup dialog box by  
clicking the Sending tab.  
Outside line access  
Enter the number needed to access an outside line. This is sometimes required  
by the local PBX telephone system.  
Include header  
To add header information to the top of the fax pages being sent, check the  
Header box.  
Address Book file  
You can select different database files for use with the Address Book. You must  
enter the path and file name of the database file or use the Browse button to view  
the file system to select the file.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 4  
       
User interface  
To select User Interface for the sending dialog box. You have a choice of the  
Simple Style or the Facsimile Style.  
Simple Style  
Facsimile Style  
®
17 - 5 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
     
Setting Up Speed Dial  
Access the Speed Dial tab from the Brother PC-Fax Setup dialog box by  
clicking the Speed Dial tab. (To use the feature you must select the Facsimile  
Style user interface.)  
You can register any address or group on one of the ten Speed Dial buttons.  
To register an address on a Speed Dial location:  
1
2
3
Click the Speed Dial location you want to program.  
Click the address or group you wish to assign to the Speed Dial location.  
Click the Add >> button to program the Speed Dial location.  
To clear a Speed Dial location:  
Click the Speed Dial location you want to clear.  
Click the Clear button.  
1
2
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 6  
 
The Address Book  
From the Start menu, select Programs, Brother, Brother MFL Pro Suite, and  
then click Address Book.  
The Brother Address Book dialog box will appear:  
®
17 - 7 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
   
Setting Up a Member in the Address Book  
In the Brother Address Book dialog box you can add, edit and delete stored  
information for members and groups.  
1
In the Address Book dialog box, click the  
icon to add a member.  
The Brother Address Book Member Setup dialog box will appear:  
2
In the Brother Address Book Member Setup dialog box, type the members  
information. Name and Fax are required fields. Click the OK button to save the  
members information.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 8  
 
Setting Up a Group for Broadcasting  
If you repeatedly send the same PC-FAX to multiple recipients, you can  
combine members into a Group.  
1
In the Brother Address Book dialog box, click the  
icon to create a group.  
The Brother Address Book Group Setup dialog box appears:  
2
3
Type the name of the new group in the Group Name field.  
In the Available Names box, select each member to be included in the Group,  
and then click Add >>.  
Members you add to the group will be listed in the Group Members box.  
4
After all the members have been added, click OK.  
Editing Member Information  
To edit a Member or Group:  
1
2
Select the Member or Group you want to edit .  
Click the edit  
icon.  
3
4
Edit the Member or Group information.  
Click OK to save your changes.  
®
17 - 9 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
     
Deleting a Member or Group  
To delete a Member or Group:  
1
Select the Member of Group you want to delete.  
2
3
Click the delete  
icon.  
Click OK when the Delete OK? Dialog appears.  
Exporting the Address Book  
You can export the address book to an ASCII text file (*.csv).  
To export the current telephone book:  
If you are creating a Vcard, you must first select the member.  
Note  
1
From the Address Book select File, point to Export, and then click Text  
ORClick Vcard and go to Step 5.  
2
Select the data fields you wish to Export from the Available Items column, and  
then click Add >>.  
Select items in the order you want them listed.  
Note  
3
If you are exporting to an ASCII file, select Divide Character - Tab or  
Comma. This selection inserts a Tab or Comma between each data field when  
it is Exported.  
4
Select the OK button to save the data.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 10  
   
5
Type the name of the file, and then select Save.  
Importing to the Address Book  
You can import ASCII text files (*.csv) or Vcards into your Address Book.  
To import an ASCII text file:  
1
From the Address Book select File, point to Import, and then click Text  
ORClick Vcard and go to Step 5.  
2
Select the data fields you wish to Import from the Available Items column, and  
then click Add >>.  
Select items in the order you want them listed.  
Note  
3
Select Divide Character - Tab or Comma based on what file format you are  
importing.  
4
Select the OK button to import the data.  
®
17 - 11 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
 
5
Type the name of the file, and then select Open.  
Setting Up Cover Page  
Access the Brother PC-FAX Cover Page Setting from the FAX Sending dialog  
box by clicking  
appear:  
. The Brother PC-FAX Cover Page Setup dialog box will  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 12  
   
To  
You can enter information in each field.  
If you are sending a fax to multiple recipients, the recipient information will not  
be printed on the Cover Page.  
Note  
From  
You can enter information in each field.  
Comment  
Type the comment you want to add to the cover page.  
Select Cover Page Form  
Select the cover page form you want.  
Import BMP file  
You can insert a bitmap file, such as your company logo, in the cover page.  
Select the BMP file by using the browse button, and then select the alignment  
style.  
Count Cover Page  
When this box is checked, the Cover Page will be included in the page  
numbering. When this box is not checked, the Cover Page will not be included.  
®
17 - 13 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
           
Sending a File as a PC-FAX Using the Simple Style  
Create a file in Word, Excel, Paint, Draw, or any other application on your PC.  
From the File menu, select Print.  
1
2
The Print dialog box will appear:  
3
Select Brother PC-FAX as your printer, and then click OK.  
The FAX Sending dialog box will appear:  
4
5
In the To: field, type the fax number of the receiving party. You can also use  
the Address Book to select destination fax numbers. If you made a mistake  
entering a number, click the Clear button to clear all entries.  
To send a Cover Page and note, click the Cover Page check box.  
6
7
When you are ready to send your fax, click the Send  
If you wish to cancel the fax, click the icon.  
icon.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 14  
   
Sending a File as a PC-FAX Using the Facsimile Style  
1
2
Create a file in Word, Excel, Paint, Draw, or any other application on your PC.  
From the File menu, select Print.  
The Print dialog box will appear:  
3
Select Brother PC-FAX as your printer, and then click OK.  
The FAX Sending dialog box will appear:  
®
17 - 15 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
   
4
Enter the fax number by using any of the following methods:  
a. Enter the number using the dial pad.  
b. Click any of the 10 Speed Dial buttons.  
c. Click the Search button, and then select a Member or Group from the  
Address Book.  
If you make a mistake you can use the click the Clear button to clear all the  
Note  
entries.  
5
To include a cover page, check the Cover Page option. You can also click the  
Cover Page button to create or edit an existing cover page.  
6
7
Click Start to send the fax.  
If you wish to cancel the fax, click Stop.  
Redial  
If you want to redial a number, click Redial button to scroll through the last five  
fax numbers, and then click Start.  
Setting Up PC FAX Receiving  
You can set up your PC to receive incoming faxes into your PC.  
Setting Up Your MFC  
1
2
3
Press Menu, 2, 1, 8.  
Press or to select ON (or OFF), and then press Set.  
Press Stop/Exit.  
Running PC FAX Receiving  
Form the Start menu, select Program File, Brother, Brother MFL Pro Suite  
and then select PC-FAX Receiving.  
The PC FAX  
icon will appear on your PC Task tray for  
this Windows® session.  
®
SETTING UP AND USING PC FAX (FOR WINDOWS ONLY) 17 - 16  
     
Setting Up Your PC  
1
2
Right-click the PC-FAX  
and then click PC-Fax RX Setup.  
icon on your PC Task Bar,  
The PC-Fax RX Setup dialog box will appear:  
3
4
5
6
7
In Ring Delay, select the number of rings before your PC answers incoming  
calls.  
In Save file to, use the Browse button if you want to change the path where PC-  
FAX files will be saved.  
Make sure File Format is checked for .max (Default Required to use with  
PaperPort).  
If you want to, you can check the Play wave file when receiving FAX check  
box, and then enter the path.  
To load PC FAX receiving automatically when you statup Windows®, select the  
Add to Startup folder check box.  
Viewing New PC FAX Messages  
Each time you start to receive a PC FAX, the Blue and Red  
blink on the PC Task Bar. The Red icon will remain.  
icons will  
1
2
3
Run PaperPort.  
Open the Fax Received folder.  
Double-click any of the new faxes to open and view them.  
The title example of your unread PC message.  
Fax 2-20-2002 16:40:21 max”  
®
17 - 17 SETTING UP AND USING PC FAX (FOR WINDOWS ONLY)  
   
18  
Using Automatic E-Mail  
18  
Printing  
For Windows® 95, 98, 98SE, Me Only  
Main Features  
I You can use Automatic E-Mail Printing with other E-mail software:  
Brother Automatic E-Mail Printing has some extra functions that other E-mail  
software, such as Netscape Navigatoror MS Internet Mail, do not support.  
I Automatic E-Mail Printing can be configured for a multiple user account:  
In Brother Automatic E-Mail Printing you can set up more than one e-mail  
account on a single PC so you can print e-mail in each account automatically.  
I Automatic access to your specifed POP3 server at the specifed time:  
You can specify the time when the Brother Automatic E-Mail Printing  
automatically accesses the server to check for new mail.  
I Provides an In Memoryprinter driver:  
You can receive and print e-mail data at the same time, by searching for a  
specified character string in the mail header. It allows you to see the sender,  
subject and relevant part of the mail content.  
Before You Use this Software  
Please read  
in the On-Line  
Documentation on the CD-ROM. Check the online  
README.WRI file in the root directory of the CD-ROM for last-  
minute important information and troubleshooting tips not  
included in the On-Line Documentation.  
To Access the On-Line Documentation  
After you have installed the Brother driver(s) for your model and operating  
Note  
system, click View On-Line Documentation for operating instructions.  
To Install Automatic E-mail Printing (Optional Application):  
Insert MFL Pro CD-ROM into your CD-ROM drive.  
Click on Install Software from the main CD-ROM screen.  
Click Automatic E-mail Printing.  
1
2
3
This is optional software and will not be required for printing, faxing and  
scanning operations.  
The Automatic E-mail Printoption is NOT available for Windows NT ®4.0  
and Windows® 2000 Professional.  
U S I N G A U T O M A T I C E - M A I L P R I N T I N G  
18 - 1  
         
19  
Using the Brother MFC with  
®
19  
a New Power Macintosh  
G3, G4 or iMac/iBook  
Set up Your USB Equipped Apple® Macintosh®  
G3,G4, iMac™ or iBook with  
Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1  
Before you can connect the MFC to your Machintosh®, you must purchase a  
Note  
USB cable that is no longer than 6 feet (1.8 meters).  
To work with your MFC your USB Equipped Apple® Macintosh® must be set  
up with Mac OS 8.5/8.51/8.6/9.0/9.0.4/9.1 (The Brother Scanner Driver works  
only with Mac OS 8.6/9.0/9.0.4/9.1)  
Using Brother Printer Driver with Your Apple®  
Macintosh®  
To select the Printer:  
1
From the Apple menu, open the Chooser.  
2
Click HL-1200/MFL Pro icon. On the right side of the Chooser, click the printer  
to which you want to print. Close the Chooser.  
®
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To print the document:  
3
From application software such as PaperPort®, click File menu and select Page  
Setup. You can change the settings for Paper Size, Orientation and Scaling,  
and then click OK.  
4
From application software such as PaperPort, click File menu and select Print.  
Click Print to start printing.  
If you want to change Copies, Pages, Resolution, Paper Source and Media  
Type, select your settings before clicking Print.  
Note  
Option Setup allows you to select Duplex.  
®
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19 - 2  
Sending a Fax from Your Macintosh® Application  
You can send a fax directly from your Macintosh® application using the  
following steps:  
1
2
Create a document in a Macintosh application.  
To begin the fax transmission, select Print from the File menu.  
The Printer dialog box appears:  
When Printer is selected, the top button shows Print and the Address button is  
grayed.  
3
From the Output pop-up menu, select Facsimile.  
When Facsimile is selected, the top button shows Send Fax and the Address  
button is available.  
®
19 - 3  
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4
Click Send Fax.  
The Send Fax dialog box appears:  
The Address Book dialog box has two list boxes. The left box shows all the  
previously Stored Fax Numbers; the right box will show the Destination Fax  
Numbers as you select them.  
5
To address the fax, type a fax number in the Input Fax Number box.  
OR—  
Select a name/number from the Stored Fax Numbers box, and then click  
. Your recipient will appear in the Destination Fax Numbers box.  
You can select several stored numbers at once by using the Shift and Ctrl keys.  
Note  
6
If you want to, you can add your new recipients to the Address Book at this time  
by clicking New to open the Address Book dialog box. (See Adding a New  
OR—  
You can add a new group by clicking Group. (See Adding a New Group, page 19-6.)  
If you are finished addressing your fax, click Send Fax.  
7
To select and send only certain pages of the document, enter the page numbers  
in the From and To : boxes in the Facsimile dialog box.  
Note  
If you click Send Fax without addressing your fax, the following error message  
appears:  
Note  
Click OK to return to the Send Fax dialog box.  
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19 - 4  
Setting Up Your Address Book  
You can add new members and groups to your Address Book, even while you  
are addressing a fax.  
Adding a New Member  
1
To add a new member to the Address Book, in the Facsimile dialog box click  
Address.  
The Address Book dialog box appears:  
2
Click New. The following dialog box appears:  
3
4
Type the name and fax number.  
If you want to, you can store a comment in the Memo field if you wish (up to 15  
characters).  
5
Click OK to return to the Address Book dialog box.  
®
19 - 5  
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Adding a New Group  
You can set up a group of multiple recipients.  
1
Click Group.  
The Group Setting dialog box appears.  
2
3
In the Group Name field, type a name for your Group.  
From the Stored Fax Numbers box select the recipients for your Group, and  
then click  
.
Your selection will appear in the box under the Group Name field.  
4
Click OK.  
The Address Book dialog box reappears:  
5
Click OK.  
The Print/Facsimile dialog box reappears:  
6
If you are ready to send your fax, click Send Fax.  
(Follow the steps on page 19-3 for sending a fax.)  
®
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19 - 6  
   
Using Brother TWAIN Scanner Driver with  
Your Apple® Macintosh®  
The Brother MFC software includes a TWAIN Scanner driver for Macintosh®.  
This Macintosh® TWAIN Scanner driver can be used with application that  
supports the TWAIN specification. You can use PaperPort® for scanning.  
®
19 - 7  
U S I N G T H E B R O T H E R M F C W I T H  
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Accessing the Scanner  
Run your PaperPort® software. You will see the PaperPort® icon in the upper  
right corner of your screen. The first time you use the Brother TWAIN driver,  
set it as the default by choosing the Select Source, and then click the PaperPort®  
icon. Afterward, for each original you scan, choose Acquire Image by clicking  
the PaperPort® icon. The Scanner setup dialog box will appear.  
Scanning a Document into Your Macintosh G3, G4 or  
iMac  
1
2
Place the original in the ADF.  
Adjust the following settings, if needed, in the scanner setup dialog box:  
Resolution  
Color Type  
Brightness  
Contrast  
Scanning Area  
3
Click Start.  
When scanning is finished, the image will appear in your graphics application.  
®
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19 - 8  
   
Settings in the Scanner Window  
Image  
Resolution  
Choose the scanning resolution from the Resolution pop-up menu. Higher  
resolutions take more memory and transfer time, but can achieve a finer scanned  
image. (Each model has different resolutions. See Specification.)  
Scanning Area  
Set the Size to one of the following:  
• Letter (8.5 × 11 inches)  
• A4 (210 × 297 mm)  
• Legal (8.5 × 14 inches)  
• A5 (148 × 210 mm)  
• B5 (182 × 257 mm)  
• Executive (7.25 × 10.5 inches)  
• Business Card (90 × 60 mm)  
• Custom (User adjustable from 0.35 × 0.35 inches to 8.5 × 14 inches)  
After you choose a custom size, you can adjust the scanning area. Click and hold  
the mouse button as you drag the mouse to crop the image.  
Width: Enter the width of the custom size.  
Length: Enter the length of the custom size.  
®
19 - 9  
U S I N G T H E B R O T H E R M F C W I T H  
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Business Card Size  
To scan business cards, select the Business Card size setting (90 × 60 mm) and  
place the business card at the top center of a carrier sheet.  
Carrier sheets are available from your Dealer.  
When scanning photographs or other images for use in a word processor or other  
graphics application, it is a good idea to try different settings for the contrast,  
mode and resolution to determine which settings look best.  
Miscellaneous  
Brightness  
Adjust the brightness settings to obtain the best image. The Brother TWAIN  
Scanner driver offers 100 brightness settings (-50 to 50). The default value is 0,  
representing an averagesetting.  
You can set the brightness level by dragging the slidebar to the right to lighten  
the image or to the left to darken the image. You can also type a value in the box  
to set the setting. Click OK.  
If the scanned image is too light, set a lower brightness value and scan the  
document again.  
If the image is too dark, set a  
higher brightness value and  
scan the document again.  
Contrast  
The contrast setting is adjustable only when you have selected one of the gray  
scale settings, but it is not available when Black & White is selected as the Gray  
Scale.  
Increasing the contrast level (by dragging the slidebar to the right) emphasizes  
dark and light areas of the Image, while decreasing the contrast level (by  
dragging the slidebar to the left) reveals more detail in gray areas. Instead of  
using the slidebar, you can type a value in the box to set the contrast. Click OK.  
®
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19 - 10  
     
PreScanning an Image  
PreScanning allows you to scan an image quickly at a low resolution. A  
thumbnail version will appear in the Scanning Area. This is only a preview of  
the image, so you can see how it will look. The PreScan button is used to  
preview an image for cropping any unwanted portions from the image. When  
you are satisfied with the preview, click Start to scan the image.  
1
2
Insert the original face down in the ADF.  
Click PreScan.  
The entire original will be scanned into your Macintosh G3 or iMac and will  
appear in the Scanning Area of the Scanner dialog box:  
3
To scan a portion of the  
prescanned image, click and  
drag the mouse to crop it.  
4
5
Insert original in the ADF of the Brother MFC again.  
Adjust the settings for Resolution, Color Type (Gray Scale), Brightness,  
Contrast, and Size in the Scanner Setup dialog box, as needed.  
6
7
Click Start.  
This time only the selected area of the original will appear in the Scanning Area.  
Use your application Software for editing and refining the image.  
®
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20  
Optional Accessories  
20  
Paper Cassette #2 (Option)  
You can purchase the Paper Cassette #2 accessory (LT400) to use as a third  
paper source. Cassette #2 holds up to 250 sheets of 20 lb. (75 g/m2) paper.  
Multi-purpose  
Holds approx. 250 sheets of 20 lb. (75 g/m2)  
Paper Cassette #2:  
Basis Weight:  
Caliper:  
16 to 28 lb. (60 to 105 g/m2)  
0.003 to 0.005 inches. (0.08 to 0.13 mm)  
4% to 6% by weight  
Moisture Content:  
Smoothness:  
100 to 250 (Sheffield)  
We Recommend:  
Cut sheet:  
Xerox 4200 DP 20 lb, Champion Paper One 20 lb,  
Hammermill Laser Paper 24 lb  
O P T I O N A L A C C E S S O R I E S  
20 - 1  
   
21  
Important Information  
21  
Standard Telephone and FCC Notices  
These notices are in effect on models sold and used in  
the United States only.  
This equipment is hearing aid compatible.  
When programming emergency numbers and making test calls to  
emergency numbers:  
I Remain on the line and briefly explain to the dispatcher the reason for the call  
before hanging up.  
I Perform these activities in the off-peak hours, such as early morning or late  
evening.  
This equipment complies with Part 68 of FCC Rules. On the rear panel of this  
equipment is a label that contains, among other information, the FCC  
Registration Number and Ringer Equivalence Number (REN) for this  
equipment. You must, upon request, provide this information to your telephone  
company.  
You may safely connect this equipment to the telephone line by means of a  
standard modular jack, USOC RJ11C.  
An FCC compliant telephone cord with a modular plug is provided with this  
equipment. This equipment is designed to be connected to the telephone line or  
premises wiring using a compatible modular jack that is Part 68 compliant. See  
the Installation section of this manual for details.  
The REN is useful to determine the quantity of devices you may connect to your  
telephone line and still have those devices ring when your telephone number is  
called. In most, but not all areas, the sum of the RENs of all devices connected  
to one line should not exceed five (5). To be certain of the number of devices  
you may connect to your line, as determined by the REN, you should contact  
your local telephone company to determine the maximum REN for your calling  
area. If your MFC-8500 damages the telephone line, the telephone company  
may discontinue your service temporarily. If possible, they will notify you in  
advance. But if advanced notice is not practical, you will be notified as soon as  
possible. You will be informed of your right to file a complaint with the FCC.  
Your telephone company may make changes to its facilities, equipment,  
operations or procedures that could affect the proper functioning of your  
equipment. If they do, you will be notified in advance to give you an opportunity  
to maintain uninterrupted telephone service.  
21 - 1  
I M P O R T A N T I N F O R M A T I O N  
       
If you experience trouble with your MFC-8500, please contact a Brother  
Authorized Service Center for information on obtaining service or repair. The  
telephone company may ask that you disconnect this equipment from the line  
until the problem has been corrected or until you are sure that the equipment is  
not malfunctioning.  
If you are not able to solve a problem with your MFC, contact Brother Customer  
WARNING  
For protection against the risk of electrical shock, always disconnect all cables  
from the wall outlet before servicing, modifying or installing the equipment.  
This equipment may not be used on coin service lines provided by the  
telephone company or connected to party lines.  
Brother cannot accept any financial or other responsibilities that may be the  
result of your use of this information, including direct, special or consequential  
damages. There are no warranties extended or granted by this document.  
Laser Safety  
This equipment is certified as a Class I laser product under the U.S. Department  
of Health and Human Services (DHHS) Radiation Performance Standard  
according to the Radiation Control for Health and Safety Act of 1968. This  
means that the equipment does not produce hazardous laser radiation.  
Since radiation emitted inside the equipment is completely confined within  
protective housings and external covers, the laser beam cannot escape from the  
fax machine during any phase of user operation.  
FDA Regulations  
U.S. Food and Drug Administration (FDA) has implemented regulations for  
laser products manufactured on and after August 2, 1976. Compliance is  
mandatory for products marketed in the United States. One of the following  
labels on the back of the machine indicates compliance with the FDA  
regulations and must be attached to laser products marketed in the United States.  
Manufactured  
BROTHER CORP. (ASIA) LTD.  
BROTHER BUJI NAN LING FACTORY  
Gold Garden Industry, Nan Ling Village, Buji, Rong Gang, Shenzhen, China.  
This product complies with FDA radiation performance standards,  
21 CFR Subchapter J.  
I M P O R T A N T I N F O R M A T I O N  
21 - 2  
     
WARNING  
Use of controls, adjustments or performance of procedures other than those  
specified in this manual may result in hazardous invisible radiation exposure.  
Caution  
Changes or modifications not expressly approved by Brother Industries, Ltd.  
may void the users authority to operate the equipment.  
WARNING  
ImportantAbout the Interface Cable  
A shielded interface cable which is included with your machine should be used  
to ensure compliance with the limits for a Class B digital device.  
Federal Communications Commission (FCC)  
Declaration of Conformity (For USA Only)  
Responsible  
Party:  
Brother International Corporation  
100 Somerset Corporate Boulevard  
Bridgewater, NJ 08807-0911 USA  
TEL: (908) 704-1700  
declares, that the products  
Product Name: MFC-8500  
comply with Part 15 of the FCC Rules. Operation is subject to the following two  
conditions: (1) This device may not cause harmful interference, and (2) this  
device must accept any interference received, including interference that may  
cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses, and can radiate radio frequency  
energy and, if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this  
equipment does cause harmful interference to radio or television reception,  
which can be determined by turning the equipment off and on, the user is  
encouraged to try to correct the interference by one or more of the following  
measures:  
I Reorient or relocate the receiving antenna.  
I Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
21 - 3  
I M P O R T A N T I N F O R M A T I O N  
   
Consult the dealer or an experienced radio/TV technician for help.  
Important  
Changes or modifications not expressly approved by Brother Industries, Ltd.  
could void the users authority to operate the equipment.  
Industry Canada Compliance Statement  
(For Canada Only)  
This Class B digital apparatus complies with Canadian ICES-003.  
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du  
Canada.  
Warranty  
You use the IEEE-1284 shielded parallel cable provided by Brother Industries,  
®
International ENERGY STAR Compliance  
Statement  
®
As an ENERGY STAR Partner, Brother Industries,  
Ltd. has determined that product meets the  
ENERGY STAR® guidelines for energy efficiency.  
Important Safety Instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use liquid or  
aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not place this product on an unstable cart, stand, or table. The product may  
fall, causing serious damage to the product.  
Slots and openings in the cabinet and the back or bottom are provided for  
ventilation; to ensure reliable operation of the product and to protect it from  
overheating, these openings must not be blocked or covered. The openings  
should never be blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or over a radiator or  
heater. This product should never be placed in a built-in installation unless  
proper ventilation is provided.  
7
This product should be operated from the type of power source indicated on the  
label. If you are not sure of the type of power available, consult your dealer or  
local power company.  
I M P O R T A N T I N F O R M A T I O N  
21 - 4  
           
8
9
This product is equipped with a 3-wire grounding type plug, a plug having a  
third (grounding) pin. This plug will fit into only a grounding-type power outlet.  
This is a safety feature. If you are unable to insert the plug into the outlet, contact  
your electrician to replace your obsolete outlet. Do not defeat the purpose of the  
grounding-type plug by using an adapter.  
Do not allow anything to rest on the power cord. Do not place this product where  
people can walk on the cord.  
10 If an extension cord is used with this product, make sure that the total ampere  
ratings on the products plugged into the extension cord do not exceed the  
extension cord ampere rating. Also, make sure that the total of all products  
plugged into the wall outlet does not exceed 15 amperes (USA only).  
11 Never push objects of any kind into this product through cabinet slots, since they  
may touch dangerous voltage points or short out parts resulting in the risk of fire  
or electric shock. Never spill liquid of any kind on the product.  
12 This product does not have an ON/OFF switch. Therefore, it is very important  
that you have easy access to the main plug and the main socket to which the plug  
is connected, in case the main power to the MFC must be disconnected quickly.  
13 Unplug this product from the wall outlet and refer servicing to Authorized  
Service Personnel under the following conditions:  
A When the power cord is damaged or frayed.  
B If liquid has been spilled into the product.  
C If the product has been exposed to rain or water.  
D If the product does not operate normally when the operating instructions  
are followed. Adjust only those controls that are covered by the operating  
instructions. Improper adjustment of other controls may result in damage  
and will often require extensive work by a qualified technician to restore  
the product to normal operation.  
E
F
If the product has been dropped or the cabinet has been damaged.  
If the product exhibits a distinct change in performance, indicating a need  
for service.  
14 Do not attempt to service this product yourself, as opening or removing covers  
may expose you to dangerous voltage points and/or other risks, and may void  
your warranty. Refer all servicing to Authorized Service Personnel. A list of  
Authorized Service Centers has been included for your convenience, or you may  
contact Customer Service for your nearest Brother Authorized Service Center.  
(See Brother Numbers, page i. )  
15 To protect your product against power surges, we recommend the use of a power  
protection device (Surge Protector).  
16 When using your telephone equipment, basic safety precautions should always  
be followed to reduce the risk of fire, electric shock and injury to persons,  
including the following:  
21 - 5  
I M P O R T A N T I N F O R M A T I O N  
Do not use this product near water (for example, near a bathtub, sink,  
swimming pool or in a wet basement).  
Do not use the machines telephone during an electrical storm (there is the  
remote possibility of an electrical shock) or to report a gas leak in the  
vicinity of the leak.  
Use only the power cord indicated in this manual.  
Trademarks  
The brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is registered trademark of Brother Industries, Ltd.  
© Copyright 2001 Brother Industries, Ltd. All rights reserved.  
© Copyright 2001 Visioneer, Inc. All rights reserved.  
Macintosh is a registered trademark, and iMac is a trademark of Apple  
Computer, Inc.  
TextBridge and PaperPort are registered trademarks of ScanSoft, Inc.  
Windows, Microsoft, MS-DOS, Excel and Word are registered trademarks of  
Microsoft in the U.S. and other countries.  
NT is a trademark of Northern Telecom Limited.  
TrueType is a trademark of Apple Computer, Inc.  
Centronics is a trademark of Genicom Corporation.  
Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko  
Epson Corporation.  
Hewlett Packard is a registered trademark and HP LaserJet II, IIP, and IID are  
trademarks of Hewlett-Packard Company.  
IBM, IBM PC, and Proprinter are registered trademarks of International  
Business Machines Corporation.  
Hammermill copyplus white is a registered trademark of International Paper.  
All other brand and product names mentioned in this manual are  
registered trademarks of their respective companies.  
I M P O R T A N T I N F O R M A T I O N  
21 - 6  
 
22  
Troubleshooting and  
22 Routine Maintenance  
Troubleshooting  
IMPORTANT  
For technical and operational assistance, you must call the country where you  
purchased the MFC. Calls must be made from within that country.  
Error Messages  
You may occasionally encounter a difficulty with your machine or telephone  
line. If this happens, your machine often identifies the problem and displays an  
error message. The list below explains the most common error messages.  
You can correct most problems by yourself.  
If you need additional help, call the Brother fax-back system. (See Brother  
Error Messages  
Error Message  
Cause  
Action  
CHANGE DRUM  
SOON  
The drum unit is near the end of its Use the drum unit until you have a  
life.  
print quality problem; then replace  
the drum unit with a new one.  
The drum counter was not reset.  
1. Open the front cover and then  
press Clear.  
2. Press 1 to reset.  
CHECK PAPER  
CHECK PAPER #1  
CHECK PAPER #2  
The machine is out of paper or  
paper is not properly loaded in the  
paper cassette.  
Refill the cassette or remove the  
paper and load it again.  
CHECK PAPER  
SIZE  
Your Paper Size setting may not be The paper in the cassette does not  
set correctly for the paper you are  
match the paper size you set in  
Menu . Either load the  
,
1
,
1
appropriate size paper or change the  
default setting.  
COMM. ERROR  
A poor quality phone line caused  
communications error.  
Try the call again.  
CONNECTION FAIL The fax machine you polled is not in Verify the other partys polling  
Polled Waiting mode. setup.  
22 - 1  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
           
Error Messages  
Error Message  
Cause  
The temperature of the drum unit or You must wait and allow the  
toner cartridge is too hot. The machine to resume printing when it  
machine will pause its current print is ready.  
job and go into cooling down mode.  
During the cooling down mode, you  
will hear the cooling fan running  
while the display on the machine  
shows COOLING DOWN and  
WAIT FOR A WHILE.  
Action  
COOLING DOWN  
WAIT FOR A  
WHILE  
COVER OPEN  
The front cover was not completely Close the front cover for the drum  
PLS CLOSE COVER closed.  
unit.  
DISCONNECTED  
The other party or other partys fax Try to fax or receive again or call  
machine terminated the call.  
the other party to see what  
happened.  
CHECK  
DOCUMENT  
Documents did not feed properly or Do not pull paper out until you read  
document was too long. Page 22-4.  
MACHINE ERROR  
XX  
Machine has a mechanical problem. Turn the power off. Then call  
Brother Customer Service at  
In USA:  
1-800-284-4329  
In Canada:  
1-877-BROTHER  
In Montreal: 1-514-685-6464  
OUT OF MEMORY  
(May occur when the  
machine is used as a  
printer)  
Machine memory capacity has been If you have installed the  
exceeded.  
Windows® driver, try again after  
setting the True Type mode to  
Print as Graphicsin the PRINT  
menu of your application  
software.  
Reduce the print resolution or  
reduce the complexity of your  
document.  
NO RESPONSE /  
BUSY  
The number you called does not  
answer or is busy.  
Check the number and try again.  
Or, you may have reached a number  
that is not connected to a fax  
machine.  
NOT REGISTERED  
The One Touch or Speed Dial  
number that you accessed is not  
programmed.  
Set up the One Touch or Speed Dial  
number.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 2  
   
Error Messages  
Error Message  
Cause  
Action  
PLS OPEN COVER  
A page, piece of paper or paper clip, Open the front cover. If you see any  
etc. may be jammed inside the  
machine.  
jammed paper or other item, gently  
pull it out, then close the scanner  
unit. If the error message remains,  
open and close the front cover  
again. If the machine cannot reset  
itself and return to the date and time  
prompt, it will display  
MACHINE ERROR XX. Please  
call Brother Customer Service and  
tell them the Machine Error number  
at:  
In USA:  
1-800-284-4329  
In Canada:  
1-877-BROTHER  
In Montreal: 1-514-685-6464  
PAPER JAM  
The paper is jammed in the  
machine.  
Do not pull the paper out until you  
TONER EMPTY  
Toner cartridge is not installed.  
Reinstall the toner cartridge.  
OR—  
OR—  
Toner is used up and printing is not Replace the toner cartridge with a  
possible.  
new one.  
TONER LOW  
If the LCD shows TONER LOW  
and the Toner Empty LED on the  
control panel is blinking, you can  
still print. But the toner is depleted  
and the machine is telling you that  
the toner will soon run out.  
Order a new toner cartridge now.  
22 - 3  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
 
Document Jam  
The originals did not feed properly, or were too long.  
1
2
Lift the control panel.  
Carefully pull the document toward  
the front of the machine.  
3
4
Close the control panel.  
Press Stop/Exit.  
Paper Jam  
Before you can clear a printer jam error, you must find out where the paper is  
stuck. See the following three types of paper jams.  
WARNING  
Do not use force to pull the jammed paper from the paper tray because you may  
damage the machine and cause toner to scatter on the next printed pages.  
After you use the machine, some internal parts are extremely HOT! When you  
open the front or the rear cover, never touch the shaded parts shown in the  
following diagram.  
HOT!  
Front view  
Rear view  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 4  
       
Paper is Jammed in the Multi-purpose Paper Cassette  
1
2
Pull the paper cassette out of the  
machine.  
Remove any crinkled sheets.  
3
4
5
Adjust the guides to fit.  
Press down the paper to flatten it in the paper cassette.  
Reinstall the paper cassette.  
Paper is Jammed near the Drum Unit  
1
2
Open the front cover.  
Remove the drum unit but do not force it if it cannot be removed easily.  
Instead, pull the edge of the jammed paper from the paper cassette.  
3
4
5
Gently pull out the jammed paper.  
Reinstall the drum unit.  
Close the front cover.  
Paper is Jammed in the Fuser Unit  
1
2
Open the rear cover.  
Pull out jammed paper. When you  
have to pull paper out the back of the  
machine, the fuser may get dirty with  
toner powder causing the next few  
printed page(s) to look messy. Print a  
few copies of the test page until the  
pages print clearly.  
3
Close the rear cover.  
22 - 5  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
       
If You Are Having Difficulty with Your Machine  
If you think there is a problem with your machine, make a copy first. If the copy  
looks good, the problem is probably not your machine. Check the table below  
and follow the troubleshooting tips.  
Difficulty  
Suggestions  
Printing  
and  
Receiving top and bottom of  
Condensed print and  
horizontal streaks, the  
If your copy looks good, you probably had a bad  
connection, with static or interference on the phone line.  
If the copy looks bad, call Brother Customer Service at 1-  
800-284-4329 (in USA), 1-877-BROTHER (in Canada)  
or 1-514-685-6464 (in Montreal).  
Faxes  
sentences are cut off.  
Vertical streaks/ black  
lines appear on faxes  
you receive.  
Sometimes you may see vertical streaks/black lines on  
the faxes you receive. Either your the machines primary  
corona wire for printing may be dirty, or the sending  
partys fax scanner may be dirty. Clean your primary  
a copy to see if the problem is with the sending machine.  
Try receiving from another fax machine.  
If the problem continues, call Brother Customer Service  
at 1-800-284-4329 (in USA) or 1-877-BROTHER (in  
Canada) or 1-514-685-6464 (in Montreal).  
Fax Machine Hears”  
voice as CNG tone.  
If your fax machine is set to Easy Receive ON, it is more  
sensitive to sounds. Your fax machine may mistakenly  
interpret certain voices or music on the line as a calling  
fax machine and respond with fax receiving tones.  
Deactivate the fax by pressing #51 if you are at an  
extension phone or press Stop/Exit if you are at the fax  
machine or an external phone.  
Try avoiding this problem by turning Easy Receive to  
Horizontal streaks  
You may get a fax with horizontal streaks or with missing  
lines. Usually this is caused by a poor telephone  
connection. Ask the other party to send the fax again.  
Received faxes appear  
If the received data is divided and printed on 2 pages or if  
as split or blank pages. you get an additional blank page, your Paper Size setting  
may not be correct for the paper you are using.  
If you are using the fixed reduction feature, check to see  
if the reduction ratio is suitable for the paper in your  
Phone Line  
or  
Connections  
Dialing does not work  
Check for a dial tone. Change TONE/PULSE setting.  
make sure the curled handset cord is not in the EXT jack.  
Check power cord connection. Send a manual fax by  
pressing Hook  
ORby lifting the handset, and dialing the number.  
Wait to hear fax receiving tones before pressing  
Fax Start  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 6  
       
Difficulty  
Suggestions  
Machine does not  
answer when called  
Make sure the machine is in the correct receiving mode  
for your setup (either FAX, FAX/TEL, TAD). Check for  
dial tone. If possible, call your machine to hear it answer.  
If there is still no answer, check the telephone line cord  
connection. Connect a standard telephone handset to the  
machines telephone jack. If there is no ringing when you  
call your machine, call your Telephone Company to  
check the line.  
No dial tone on the  
handset  
Press Hook ORLift the handset. If you hear no dial  
tone, check telephone line cord connections at the  
machine and wall jack.  
Check that the handset curled cord is connected to the  
machines handset jack. Test the wall jack with another  
single line telephone. If no dial tone on the wall outlet,  
call your Telephone Company.  
Sending  
Faxes  
Poor transmitting quality Try changing your resolution to FINE or SUPERFINE.  
Make a copy to verify the machines scanner operation.  
Transmission report  
prints Results:NG”  
There is probably temporary noise or static on the phone  
line. Try sending the fax again. If the problem continues,  
call the Telephone Company to check your phone line.  
When the receiving  
Sometimes the resolution mode you chose when you sent  
party says the picture is your fax may not have been appropriate. Send the fax  
not clear  
again, but try using the FINE or SUPERFINE mode.  
Also, your machines scanner may be dirty, so try  
When the receiving says Your machines scanner may be dirty or the party  
vertical streaks appear receiving partys print head may be dirty.  
check if the receive problem was caused by your  
machine.  
Handling  
Incoming  
Calls  
Double-ring in FAX/  
TEL Mode  
The machine knows the incoming call is not a fax so it is  
signaling you to answer the telephone call. Pick up the  
machines handset or answer from an extension or  
external phone and then press your machines Telephone  
Answer Code (default setting is #51).  
Transferring a fax call to If you answered at the machine, press Fax Start and  
the machine  
hang up immediately. If you answered at an extension or  
external phone, press your machines Remote Activation  
Code (default setting is 51). When your machine  
answers, hang up.  
The Caller ID does not The Caller ID signal is sent ten seconds after the Call  
display after the Call  
Waiting Signal  
Waiting Signal and speaking may interfere with it. When  
you hear the Call Waiting signal, ask the other party to  
hold while you catch the other call. Then stop speaking  
until you see the Caller ID on the LCD.  
22 - 7  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
Difficulty  
Suggestions  
I have difficulty with  
custom features on a  
single line  
If you have Call Waiting, RingMaster, Voice Mail, an  
answering machine, alarm system or other custom  
features on a single phone line with your fax machine, it  
may create a problem sending or receiving fax data.  
For Example: Your Brother machine handles the Caller  
ID and Call Waiting/Caller ID subscriber services.  
However, if you subscribe to only Call Waiting or some  
other custom service and its signal comes through the line  
while your machine is sending or receiving a fax, the  
signal can temporarily interrupt or disrupt the fax data.  
Brothers ECM feature should help overcome this  
problem. This condition is related to the telephone  
system industry and is common to all devices that send  
and receive information on a single, shared line with  
custom features. If avoiding a slight interruption is  
crucial to your business, a separate line with no custom  
features is recommended.  
Using Call Waiting/Caller ID: If you are having a  
telephone conversation and a fax communication signal  
comes through on Call Waiting Caller ID, you can verify  
that the second call is a fax by switching to it. You have  
the option to receive the fax call, by asking the first caller  
to hang up to clear the line.  
Copy  
Vertical streaks appear Sometimes you may see vertical streaks on your copies.  
Quality  
Difficulties  
in copies.  
Either the scanner or the primary corona wire for printing  
Scanning  
Difficulty  
TWAIN Errors appear  
while scanning.  
Make sure the Brother TWAIN Driver is selected as the  
primary source. In PaperPort®, click File | Select Source,  
highlight the Brother TWAIN Driver and click Select.  
General  
Printing  
Difficulties  
The machine does not  
print.  
Check the following:  
The toner cartridge and drum unit are installed  
The interface cable is securely connected between the  
machine and computer. (See Quick Setup Guide.)  
Check to see if the LCD is showing an error message.  
The machine prints  
unexpectedely or it  
prints garbage.  
Reset the machine or unplug the electrical cord and plug  
it back in. Check the primary settings in your application  
software to make sure it is set up to work with your  
machine.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 8  
       
Difficulty  
Suggestions  
The machine cannot  
print full pages of a  
document.  
The machine received a very complex print job and could  
not process part of the page. This print may be solved in  
several ways. If you are using Windows® 95/98/Me/2000  
or Windows NT® Workstation Version 4.0 with the  
supplied printer driver, see the Windows® Setup  
Printing Difficultiessection. Try to reduce the  
complexity of your document or reduce print resolution.  
The machine prints first Your computer is not recognizing the printers input  
couple of pages  
correctly, then some  
pages have text missing.  
buffer full signal. Please make sure to connect the printer  
cable correctly.  
The machine cannot  
print full pages of a  
document.  
OUT OF MEMORY  
message occurs.  
Reduce the printer resolution. Reduce the complexity  
of your document and try again. Reduce the graphic  
quality or the number of font sizes within your  
application software.  
My headers or footers  
Most laser printers have a restricted area that will not  
appear when I view my accept print. Usually these are the first two lines and last  
document on the screen two lines, leaves 62 printable lines. Adjust the but do not  
but do not up when I  
print them.  
show up when show top and bottom margins in your  
document to allow for this.  
Windows® I cannot print from my  
Make sure the Windows® printer driver is installed and  
you select it in your application software.  
Setup  
application software.  
Printing  
Difficulties  
DOSSetup I cannot print from my  
Check that the DOS application software interface  
settings match those of your printer: for example, if you  
are using a parallel printer cable, you would probably set  
your DOS software printer port to LPT1. Check for an  
error message on the LCD.  
Printing  
application software.  
Difficulties  
The machine prints, but This is an indication that your application printer emulation  
it prints incorrect  
information.  
Sometimes it prints a  
Prints setting and the machines printer emulation do not  
match. Check your application software to make sure you  
selected the correct printer driver. The machine emulates  
couple of characters and HP LaserJet IIP. Try setting the machine to HP emulation  
then ejects the pages,  
etc.  
in Remote Printer Console and then select the HP LaserJet  
IIP printer in your application software.  
The machine prints the This is common problem first with database software and  
part of my document but part of spreadsheet software when they are not correctly set  
does not print the last  
page (The LCD shows  
up. The data has been sent to the printer but the printer did  
not receive the Page Eject command. Press Reset to eject  
REMAINED DATA). the page. Then ask your software supplier how to add a Page  
Eject (or Form Feed) command to the end of your print job.  
How can I change the  
user settings or default  
settings on the machine?  
Use the Remote Printer Console (RPC) program.  
22 - 9  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
Difficulty  
Suggestions  
Software  
Unable to write to  
1. Make sure the MFC is on (plugged into the AC outlet)  
and that is connected directly to the computer using  
the bundled IEEE-1284 bi-directional parallel cable.  
The cable must not go through another peripheral  
device (such as a Zip Drive, External CD-ROM  
Drive, or Switch box).  
Difficulties LPT1or LPT1 already  
in useerror message  
appears.  
MFC is Busyor MFC  
Connect Failureerror  
message appears.  
2. Make sure the MFCs LCD screen is not displaying  
an error message.  
3. Make sure no other device drivers, which also  
communicate through the parallel port, are running  
automatically when you boot up the computer (such as,  
drivers for Zip Drives, External CD-ROM Drive, etc)  
Suggested areas to check: (Load=, Run= command lines  
in the win.ini file or the Startup Group)  
4. Check with you computer manufacturer to confirm  
that the computers parallel port settings in the BIOS  
are set to support a bi-directional machine, i.e.  
(Parallel Port Mode-ECP).  
Paper  
Handling  
The machine does not load Check to see if the CHECK DOCUMENT or  
paper. The LCD shows PAPER JAM message appears on the LCD. If so, the  
Difficulties CHECKDOCUMENT multi-purpose paper cassette may be out of paper or not  
or PAPER JAM  
.
properly installed. If it is empty, load a new stack of paper  
into the feeder. If there is paper in the multi-purpose paper  
cassette, make sure it is straight. If the paper is curled, you  
should straighten it. Sometimes it is helpful to remove the  
paper, turn the stack over and put it back into the multi-  
purpose paper cassette. Reduce the amount of paper in the  
multi-purpose paper cassette, then try again. Check the  
manual feed mode is not selected in the printer driver.  
The machine does not  
feed paper from the  
manual feed slot.  
Reinsert the paper firmly, load one sheet at a time. Make  
sure that manual feed mode is selected in the printer  
driver.  
How can I load  
envelopes?  
You can load envelopes from the manual feed slot. Your  
application software must be set up to print the envelope  
size you are using. This is usually done in the Page Setup  
or Document Setup menu of your software. Refer to your  
software application manual.  
Paper  
What paper can I use?  
You can use plain paper, envelopes, transparencies and  
labels that are made for laser machines. (For information  
Handling  
Difficulties  
(Cont.)  
How can I clear paper  
jams?  
Print  
Printouts are too dark or Adjust the print conditions by setting the Print Density  
Quality  
Difficulties  
light.  
function. It has been factory set to the middle position.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 10  
   
Difficulty  
Suggestions  
Printed pages contain  
white stripes.  
You may fix this by wiping the scanner windows with a  
clean soft cloth. (See Routine Maintenance and Cleaning  
see white stripes or faint images and the LCD shows  
CHANGE DRUM SOON, replace the drum unit with a  
new one. Check the machines environment. Conditions  
such as humidity, high temperatures, etc. may cause this  
print defect to occur.  
White Stripes or  
Faint lmages  
Printed pages are stained Clean the machines interior and the primary wire of the  
corona with toner or  
have vertical stripes.  
drum unit. (See Routine Maintenance and Cleaning the  
the tab of the corona wire is at the home position. If after  
cleaning, you still see dark stripes or toner stains and the  
LCD shows CHANGE DRUM SOON, replace the drum  
unit with a new one.  
Dark Stripes or  
Toner Stains  
Printedpageshavewhite Make sure that you use paper that meets the  
sports in black text and specifications. Rough surface or thick media can cause  
graphic areas.  
the problem. If you still see white spots and the LCD  
shows CHANGE DRUM SOON, replace the drum unit  
with a new one. Check the machines environment;  
conditions such as high humidity may cause this situation  
to occur.  
White Spots  
Toner scatters and stains Adjust the print conditions by setting the Print Density  
the printed page.  
function. Remove the drum unit and clean the machines  
interior. (See Routine Maintenance, Cleaning the Printer  
Make sure that you use paper that meets specifications.  
LCD shows CHANGE DRUM SOON, replace the drum  
unit with a new one. Check the machines environment;  
high temperature and high humidity conditions may  
cause this condition to occur.  
Scattering Toner  
Print  
The whole page is  
printed black.  
Clean the machines interior and the primary corona wire  
heat-sensitive paper as it will cause this problem. After  
cleaning, if the printed pages are still black or the display  
shows CHANGE DRUM SOON, replace the drum unit  
with a new one. The drum unit may be damaged.  
Quality  
Difficulties  
(Cont.)  
Black Page  
Nothing is printed on the Make sure that the toner cartridge is not empty. Wipe  
page.  
electric terminals referring to Routine Maintenance,  
Cleaning the Printer and Cleaning the Drum Unit, on  
paper does not remain on the scanner window.  
White Page  
22 - 11 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
Difficulty  
Suggestions  
Printed pages are  
marked at regular  
intervals.  
Markings may disappear by themselves. Try copying  
multiple pages to clear this problem. Markings may occur  
if the machine has not been used for a long time. A  
possible cause is that the surface of the drum is scratched.  
You must then replace the drum unit with a new one. If  
the markings do not disappear, it may be that the drum  
was marked or damaged by excessive exposure to light.  
In this case, replace the drum unit with a new one.  
Example of Regular  
Marking  
Printedpagesareblurred Certain environmental conditions such as humidity, high  
at the center or at either temperatures, etc. may cause this condition to occur.  
edge.  
Make sure the machine is placed on a flat, horizontal  
surface. Remove the drum unit with the toner cartridge  
installed. Try rocking them from side to side. You may  
clear a blurred page by wiping the scanner windows with  
a clean soft cloth. (See Routine Maintenance, Cleaning  
the display shows CHANGE DRUM SOON, replace the  
drum unit with a new one.  
Blurred Page  
Ghost images appear on Adjust the print conditions by setting the Print Density  
printed page.  
function. Make sure that you use paper that meets the  
specifications. Rough surfaces or thick media can cause  
a ghost image. Make sure that you select the appropriate  
media type in the printer driver.  
Ghost Images  
The drum unit is a consumable item and it is necessary to replace it periodically.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 12  
Packing and Shipping the Machine  
Whenever you transport the machine, use the packing materials that came with  
your machine. Also, follow the steps below to pack the machine so it wont be  
damaged, which would void the machines warranty.  
1
2
3
Remove the telephone line cord and unplug MFC from the AC outlet.  
Open the front cover.  
Remove the drum unit.  
Caution  
Remove the drum unit and toner  
cartridge assembly. Leave the toner  
cartridge installed in the drum unit.  
4
Place the drum unit and toner  
cartridge assembly into the plastic bag  
and seal the bag.  
5
6
Close the front cover. Fold down the  
front output bin extension. Remove  
the telephone line cord, document  
tray, document support, handset, and  
handset cord, and pack them.  
If Cassette #2 is  
connected, unplug  
the modular cable  
from the modular  
jack of the Brother  
machine.  
22 - 13 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
 
7
If you have the Cassette #2 option, carefully pick up the machine and remove  
Cassette #2 to pack it separately.  
Cassette #2  
8
Pack additional parts (cord, paper cassette, printed materials) into the carton.  
Bottom  
Layer  
If you are returing the MFC to Brother as part of the Exchange Service, pack  
Note  
only the MFC. Keep all separate parts to use with your Exchangemachine.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 14  
Top  
Layer  
Middle  
Layer  
9
Close the carton and tape it shut.  
22 - 15 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
Routine Maintenance  
Keep your machine in optimum condition by cleaning it on a regular basis. It is  
a good idea to clean the drum unit during this routine. Avoid using thinners or  
other organic solvents and do not use water.  
Cleaning the Document Scanner  
1
Unplug the telephone line and then the power cord.  
When you reconnect these lines later, connect the power cord first, then the  
telephone line.  
2
3
Lift the control panel cover.  
Clean the white bar and glass cover  
under the white bar.  
Moisten a small, clean, soft, lint-free  
cloth with isopropyl alcohol and  
carefully remove dirt from the glass  
cover and the white bar.  
Cleaning the Printer  
Caution  
I Do not use isopropyl alcohol to remove dirt from the control panel. It may crack the  
panel.  
I Do not use isopropyl alcohol to clean the scanner window.  
I Do not touch the scanner window with your finger.  
I The drum unit contains toner, so handle it carefully. If toner scatters and your hands  
or clothes get dirty, immediately wipe or wash it off with cold water.  
1
Open the front cover.  
2
Remove the drum unit assembly.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 16  
           
WARNING  
Just after you have used the machine, some internal parts of the machine are  
extremely HOT! When you open the front cover of the machine, never touch  
the shaded parts as shown in the diagram below.  
HOT!  
3
Gently clean the scanner window by wiping with a clean soft dry cloth. Do not  
use isopropyl alcohol.  
Scanner Window  
Cleaning the Drum Unit  
We recommend placing the drum unit on a drop cloth or large disposable paper  
to avoid spilling and scattering toner.  
1
2
Clean the primary corona wire inside the drum unit by gently sliding the tab  
from right to left several times.  
Return the tab and snap it into the home position (M).  
Corona Wire  
Tab  
Home Position (  
)
Caution  
If the tab is not at the home position, printed pages may have vertical stripes.  
22 - 17 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
3
Reinstall the drum unit into the machine.  
4
5
Close the front cover.  
Plug in the power cord first, and then plug in the telephone cord.  
Replacing the Toner Cartridge  
The machine can print up to 6,000 pages using a high yield toner cartridge.  
When the toner cartridge is running low, the display showsTONER LOW. The  
machine is supplied with a standard toner cartridge that must be replaced after  
approximately 3,000 pages. Actual page count will vary depending on your  
average document type (i.e., standard letter, detailed graphics).  
It is a good idea to keep a new toner cartridge ready for use when you see the  
toner low warning.  
Discard the used toner cartridge according to local regulations. If you are not  
sure of them, consult Brother Customer Service. Be sure to seal the toner  
cartridge tightly so toner powder does not spill out of the cartridge. When  
discarding used toner cartridges, keep them separate from domestic garbage.  
We recommend that you clean the machine when you replace the toner  
cartridge.  
Toner Empty Indicator  
When the toner cartridge is running low, the LCD shows TONER LOW and  
the Toner Empty icon on the control panel flashes on and off to indicate the  
toner is low.  
Toner Empty Icon  
LCD  
The Toner Empty icon appears and the LCD shows TONER EMPTY. Once  
this icon appears, your machine will not resume printing until you install a new  
toner cartridge.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 18  
     
WARNING  
Just after you use the machine, some internal parts of the machine will be  
extremely HOT! So, never touch the shaded parts shown in the illustration.  
HOT!  
1
Open the front cover and pull out the drum unit.  
Place the drum unit on a drop cloth or large piece of disposable paper to avoid  
spilling and scattering the toner.  
2
Hold down the lock lever on the right as you pull the toner cartridge out of the  
drum unit assembly.  
Lock  
Lever  
Caution  
Handle the toner cartridge carefully. If toner scatters on your hands or clothes,  
immediately wipe it off or wash it with cold water.  
3
Unpack the new toner cartridge. Place the used toner cartridge into the  
aluminum bag and discard it according to local regulations.  
22 - 19 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
Caution  
I Wait to unpack the toner cartridge until immediately before you install it into the  
machine. If a toner cartridge is left unpacked for a long period of time, the toner life  
is shortened.  
I You can use only a genuine Brother toner cartridge (TN-430 or TN-460), which is  
specially formulated to ensure top print quality. Using another brand of toner  
cartridge may void your machines warranty.  
4
Gently rock the toner cartidge  
from side to side five or six times  
to distribute the toner evenly  
inside the cartridge.  
5
6
Remove the protective cover.  
Install the new toner cartridge  
into the drum unit until it clicks  
into place.  
Drum Unit  
Toner Cartridge  
7
Clean the primary corona  
wire inside the drum unit by  
gently sliding the blue tab  
from right to left several  
times. Return the blue tab to  
the home positio before  
reinstalling the drum unit  
assembly.  
Corona Wire  
Tab  
Home Position (  
)
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 20  
8
Reinstall the drum unit and close the  
front cover.  
Replacing the Drum Unit  
The machine uses a drum unit to create print images on paper. If the LCD shows  
CHANGE DRUM SOON, the drum unit is near the end of its life and it is time  
to purchase a new one.  
Even if the LCD shows CHANGE DRUM SOON, you may be able to continue  
printing without having to replace the drum unit for a while. However, if there  
is a noticeable deterioration in the output print quality (even before  
CHANGE DRUM SOON is shown), then the drum unit should be replaced.  
You should clean the machine when you replace the drum unit.  
(See Page 22-17.)  
Caution  
When removing the drum unit, handle it carefully because it contains toner. If  
toner scatters and your hands or clothes get dirty, immediately wipe or wash  
with cold water.  
The drum unit is a consumable item, and it is necessary to replace it  
periodically. There are many factors that determine the actual drum life, such  
as temperature, humidity, type of paper and how much toner you use for the  
number of pages per print job, etc. The estimated drum life is up to 20,000  
pages. The actual number of pages your drum will print may be significantly  
less than these estimates. Because we have no control over the many factors  
that determine the actual drum life, we cannot guarantee a minimum number of  
pages that will be printed by your drum.  
WARNING  
Just after you have used the  
machine, some internal parts  
of the machine are extremely  
HOT!  
HOT! So please be careful.  
22 - 21 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
   
Follow these steps to replace the drum unit:  
1
2
Open the front cover.  
Remove the old drum unit.  
Place the drum unit on a drop cloth or  
disposable paper to avoid scattering  
toner.  
3
Hold down the lock lever on the right  
and pull the toner cartridge out of the  
drum unit assembly.  
Lock  
Lever  
Discard the used drum unit according to local regulations. If you are not sure of  
them, call your local Sanitation Department. Be sure to seal the drum unit  
tightly so toner powder does not spill out of the unit. When discarding used  
drum units, keep them separate from domestic garbage.  
4
5
Wait to unpack the new drum unit until immediately before installing it. Place the old  
drum unit into the aluminium bag, and then discard it according to local regulations.  
Reinstall the toner cartridge into the new drum unit. (See Replacing the Toner  
6
7
8
Reinstall the new drum unit, keeping the front cover open.  
Press Clear.  
Press 1 and when the LCD shows ACCEPTED,  
REPLACE DRUM?  
and close the front cover.  
1.YES 2.NO  
Caution  
If toner scatters and your hands or clothes get dirty, immediately wipe off or  
wash with cold water.  
Checking the Drum Life  
You can see the percentage of the drums life that remains available.  
1
2
Press Menu, 2, 0, 3.  
3.DRUM LIFE  
For five seconds, the LCD shows the available  
percentage of drum life.  
DRUM LIFE  
REMAINING:70%  
Even if the remaining drum life is 0%, you may continue to use the drum unit  
until you have a print quality problem.  
T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E  
22 - 22  
   
Glossary  
ADF (Automatic Document Feed) Refers to the number of pages that can be  
placed in the document feeder and fed one at a time automatically.  
Auto Dial List Listing of names and numbers stored in One Touch and Speed Dial  
memory, in numerical order.  
automatic fax transmission Sending a fax without picking up the handset or  
pressing Hook.  
Automatic Redial If the fax did not go through because the line was busy the fax  
machine redials the number.  
Batch Transmission As a cost savings feature, all delayed faxes to the same fax  
number will be sent as one transmission.  
Beeper The sound the keys make when they are pressed, an error occurs, or a  
document has been received or transmitted (programmable).  
Broadcasting Sending the same fax message to more than one location.  
Caller ID Service purchased from the Telephone Company that lets you see the  
number (or name) of the party calling you.  
Call Waiting Caller ID Subscribers to this service from the Telephone Company  
can see the Caller ID of a second call while on the telephone and can switch back  
and forth between two calls.  
Cancel Job Cancels a programmed job, like Delayed Fax or Polling.  
CNG tones Special tones (beeps) sent by fax machines during automatic  
transmission telling the receiving machine that a fax machine is calling.  
communication error (or Comm. Error) An error during fax sending or fax  
receiving, usually caused by line noise or static.  
coding method Method of coding the information contained in an original. All fax  
machines must use a minimum standard of Modified Huffman (MH). Your  
machine is capable of greater compression methods, Modified Read (MR) and  
Modified Modified Read (MMR), if the receiving machine has the same  
capability.  
compatibility group The ability of one fax unit to communicate with another.  
Compatibility is assured between ITU-T Groups.  
Contrast A setting that compensates for dark or light originals, by lightening dark  
documents or darkening light originals.  
Cover Page Prints a page at the other partys machine that contains the sender and  
recipients name and fax number, number of pages and comment. You can  
generate an electronic cover page at the other end with pre-programmed  
information from memory or you can print a sample cover page to fax with your  
document.  
G - 1  
 
Cover Page Message The comment on the Cover Page (programmable).  
Delayed Fax Sends your fax at a later time that day.  
Delayed Timer You can program a certain time each day that all delayed faxes will  
be sent.  
Distinctive Ring A service purchased from the Telephone Company that  
provides another phone number on an existing phone line. The Brother machine  
uses the new number to simulate a dedicated fax line.  
drum unit A printing device for your machine.  
Dual Access Your machine can scan outgoing faxes or scheduled jobs into  
memory at the same time it is sending, receiving or printing a fax.  
Easy Receive Enables your machine to respond to CNG tones if you interrupt a fax  
call by answering.  
ECM (Error Correction Mode) Detects errors during fax transmission and  
resends the page(s) that had an error.  
Electronic Cover Page Preprogrammed cover page sent from the machines  
memory, eliminating the need for writing cover pages.  
extension phone A telephone on the fax number that is plugged into a separate  
wall jack.  
external phone A TAD (Telephone Answering Device) or telephone that is  
plugged into the EXT jack of your machine.  
F/T Ring Time The length of time the machine rings (when the receive mode  
setting is FAX/TEL) to notify you to pick up a voice call that it answered.  
Fax Activity Report Lists information about the last 200 incoming and outgoing  
faxes. TX means Transmit. RX means Receive.  
Fax Forwarding Sends a fax received into memory to another preprogrammed fax  
number.  
Fax Receive Press this code ( 51) when you answer a fax call from an extension  
or external phone.  
Fax Storage The machine can store faxes in memory for remote retrieval.  
FAX/TEL You can receive faxes and telephone calls. Do not use this mode if you  
are using a telephone answering device (TAD).  
fax tones The signals sent by sending and receiving fax machines while  
communicating information.  
Fine Mode Resolution is 203 × 196 dpi. It is used for small print and graphs.  
gray scale The shades of gray available for copying and faxing photographs.  
Group number A combination of One Touch and Speed Dial numbers that are  
stored on a One Touch key for Broadcasting.  
Help List A printout of the complete Menu that you can use to program your  
machine when you do not have the Owners Manual with you.  
G - 2  
interval The preprogrammed time period between automatically printed Fax  
Activity Reports. You can print Activity Reports on demand without interrupting  
this cycle.  
LCD (liquid crystal display) The display screen on the machine that shows  
interactive messages during On-Screen Programming and defaults to the date and  
time when the machine is idle.  
manual fax When you press HookORlift the handset so you can hear the  
receiving fax machine answer before you press Fax Start to begin transmission.  
Menu mode Programming mode for changing your machines settings.  
Multi-Function Link® Pro Turns your machine into a printer and scanner and  
enables PC faxing using the machine.  
One Touch Keys on the machines control panel where you can store numbers for  
easy dialing. You must use a separate key for each number.  
Out of Paper Reception Receives faxes into the machines memory when the  
machine is out of paper.  
Overseas mode Makes temporary changes to the fax tones to accommodate noise  
and static on overseas phone lines.  
Paging This feature enables your fax unit to call your pager when a fax is received  
into its memory.  
Pause Allows you to place a 3.5 second delay in the dialing sequence stored in One  
Touch and Speed Dial numbers.  
Photo mode A resolution setting that uses varying shades of gray for the best  
representation of photographs.  
Polling The process of a fax machine calling another fax machine to retrieve waiting  
fax messages.  
print reduction Reduces the size of incoming faxes.  
Pulse (for Canada only) A form of dialing on a telephone line.  
Remaining Jobs You can check which jobs are waiting in memory and cancel jobs  
individually.  
Remote Activation Allows you to transfer a fax call, answered at an external or  
extension phone, to the machine.  
Remote Retrieval Access Code The four-digit code (159 ) that allows you to  
call and access your machine from a remote location.  
Resolution The number of vertical and horizontal lines per inch. See: Standard,  
Fine, Super Fine and Photo.  
Ring Delay Number of rings before your machine answers an incoming call.  
Ring Volume Volume setting for the machines ring.  
scanning The process of sending an electronic image of an original paper document  
into your computer.  
Search An electronic, alphabetical listing of stored One Touch, Speed Dial and  
Group numbers.  
G - 3  
Speaker Volume You can set the volume when your machine is on Hook.  
Speed Dial A preprogrammed number for easy dialing. You must press the Speed  
dial button and then two digit code to start the dialing process.  
Standard resolution 203 × 98 dpi. For quickest transmission of regular size text.  
Station ID The stored information that appears on the top of faxed pages.  
It includes the senders name and fax number.  
Super Fine resolution 203 × 392 dpi. Best for very small print and line art.  
Telephone Answer Code (FAX/TEL mode only) When the machine answers  
a voice call, it double-rings. You can pick up at an extension or external phone by  
pressing this code (#51).  
temporary setting You can select certain options for each fax transmission  
without changing the default settings.  
Tone A form of dialing on the telephone line used for Touch Tone telephones.  
toner cartridge Accessory that holds toner for the drum unit on Brother laser  
models.  
Toner Save A process of affixing less toner to the page to extend the life of the  
toner cartridge. This will make the print on received documents significantly  
lighter.  
transmission The process of sending documents over the phone lines from your  
machine to the receiving fax machine.  
Transmission Verification Report A listing of each transmission, showing  
caller ID, date, time and number of pages.  
True Type Fonts The fonts that are used in the Windows® operating systems. If  
you install the Brother True Type Fonts, more types of fonts will be available for  
Windows® applications.  
User Settings List Printed report showing your machines settings.  
G - 4  
Specifications  
Product Description  
Five performance modes are available for the 5in1 model MFC-8500:  
Fax, Printer, Copier, Scanner and PC Fax.  
Fax  
Coding System  
Modem Speed  
MH/MR/MMR:  
14400-2400 bps;  
Automatic Fallback:  
Document Input Width  
5.8 inches to 8.5 inches (148 mm to 216 mm)  
Document Input Length 3.9 inches to 14.1 inches (100 mm to 360 mm)  
Printing Width  
Scanning Width  
Paper Size  
8.2 inches (208 mm)  
8.15 inches (207 mm)  
Letter/Legal/A4  
Automatic Document  
Feeder (ADF)  
Up to 30 sheets (20 lbs)  
Multi-purpose Paper  
Cassette  
250 sheets (20 lbs)  
Gray Scale  
64 levels  
Polling Types  
Contrast Control  
Standard or Sequential  
Automatic/Super Light/Super Dark  
(manual setting)  
Resolution Horizontal 203 dot/inch (8 dot/mm)  
Vertical Standard98 line/inch (3.85 line/mm)  
Fine, Photo196 line/inch (7.7 line/mm)  
Superfine, Photo392 line/inch (15.4 line/mm)  
Memory Capacity  
One Touch dial  
Speed Dial  
8MB (up to 500 pages)*  
16 stations  
100 stations  
Automatic Redial  
Speaker Type  
3 times at 5 minute intervals  
Monitor  
Auto Answer  
Communication Source  
0, 1, 2, 3 or 4 rings  
Public switched telephone network  
* Pagesrefers to the Brother Standard Chart No.1with MMR cording and  
Standard resolution. Specifications and printed materials are subject to  
change for improvement without prior notice.  
S - 1  
           
Printer  
Emulation  
Brother Printing System for Windows® and  
emulation mode of HP LaserJet IIP (PCL level 4)  
Printer Driver  
Windows® 95/98/98SE/Me/2000 and Windows  
NT® Workstation Version 4.0 driver supporting  
Brother Native Compression mode and bi-  
directional capability  
Apple® Macintosh® QuickDraw® Driver for OS  
8.6/9.0/9.0.4/9.1  
Interface  
Bi-directional parallel (IEEE 1284);  
USB (Universal Serial Bus) Interface  
Memory Capacity  
Print Method  
8 MB  
Electrophotography by semiconductor laser  
beam scanning  
Resolution  
600 dots/inch  
Print Quality  
Normal printing mode  
Economy printing mode (saves up to 50% of the  
normal toner usage)  
Print Speed  
Up to 15 pages/minute (when loading letter size  
or Letter paper from paper cassette)  
Consumable Items  
Toner cartridge Life Expectancy:  
Up to 6,000 pages/high yield toner cartridges  
Up to 3,000 pages/standard toner cartridges  
(when printing letter size or A4 paper at 5%  
print coverage)  
Toner life expectancy will vary depending upon the type of average print job.  
Drum Unit Life Expectancy: up to 20,000 pages  
There are many factors that determine the actual drum life, such as a  
temperature, humidity, type of paper, toner you use and number of pages per  
print job.  
True Type Fonts  
on CD-ROM  
35 TrueType compatible soft-fonts for  
Windows® on the on bundled CD-ROM  
P R I N T E R  
S - 2  
       
Computer Requirement  
For Windows®  
CPU  
(Pentium)  
Hard Disk  
Space  
Operating System  
RAM  
95, 98, 98SE  
NT Workstation4.0  
2000 Professional  
Me  
75MHz 24MB (32MB recommended)  
75MHz 32MB (64MB recommended)  
133MHz 64MB (128MB recommended)  
150MHz 32MB (64MB recommended)  
50MB  
For Macintosh®  
CPU  
RAM  
Hard Disk  
Space  
Operating System  
(Pentium)  
Apple®  
50MB  
All base models meet minimum  
requirements.  
Macintosh®  
QuickDraw®  
G3, G4, iMac or  
iBook with  
OS8.5, 8.5.1  
(Only Printer)  
OS8.6/9.0/9.0.4/9.1  
(Printer & Scanner)  
Electrical and Environment  
Temperature  
(Allowable) 50 - 90.5°F (10 - 32.5°C)  
(Storage) 32 - 104°F (0 - 40°C)  
Warm-Up  
First Print  
Max. 25 seconds at 73.4°F (23°C)  
15 seconds (using Letter size paper in paper  
cassette)  
Power Source  
120 V AC 50/60 Hz (USA Canadian Version  
Only)  
Power Consumption  
Average Operating (Copying) 350 W (25°C)  
Peak:  
940 W  
Sleep Mode: 10 W or less  
Stand by: 70 W or less (25°C)  
Noise  
Operating: 51 dB (A)  
Stand by: 30 dB (A)  
Humidity  
Operating: 20 to 80% (without condensation)  
Storage:  
20 to 80% (without condensation)  
Dimensions  
Weight  
17.1 × 17.4 × 12.7 inches/(435 × 442 × 323 mm)  
26.4 lbs/(12 kg)  
S - 3  
P R I N T E R  
   
Parallel Interface Specifications  
Interface Connector  
Printer Side:  
Amphenol FCN-685J036-L/X or equivalent  
A shielded cable should be used.  
Pin Assignment  
Pin No.  
Signal  
Direction  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Input  
Output  
Output  
Output  
Output  
Input  
-
Pin No.  
19  
Signal  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
0V(S.G.)  
INPUT PRIME  
FAULT  
N.C.  
Direction  
1
2
DATA STROBE  
DATA 1  
DATA 2  
DATA 3  
DATA 4  
DATA 5  
DATA 6  
DATA 7  
DATA 8  
ACKNLG  
BUSY  
-
20  
-
3
21  
-
4
22  
-
5
23  
-
6
24  
-
7
25  
-
8
26  
-
9
27  
-
10  
11  
12  
13  
14  
15  
16  
17  
18  
28  
-
29  
-
PE  
30  
-
SLCT  
31  
Input  
AUTO FEED  
N.C.  
32  
Output  
33  
-
0V (S.G.)  
0V (S.G.)  
+5V  
-
34  
N.C.  
-
-
-
35  
N.C.  
-
36  
SLCT IN  
Input  
USB (Universal Serial Bus) Interface Specifications  
Pin Assignment  
Pin No.  
Signal  
Vol (+5V)  
- Data  
1
2
3
4
Serial Data -  
Serial Data +  
+ Data  
Ground  
Resident Fonts  
The following bitmapped fonts are resident in the machine.  
Brougham 10 (12 point)  
Brougham 12 (10 point)  
upright/normal  
upright/normal  
Letter Gothic 16.66 (8.5 point) upright/normal  
(Portrait and Landscape are available for the above.)  
P R I N T E R  
S - 4  
     
Symbol Sets/Character Sets  
*HP mode  
ISO14 JIS ASCII  
ISO57 Chinese  
ISO11 Swedish  
HP Spanish  
Roman 8  
ISO Latin 1  
(ECMA-94)  
ISO60 Norwegian 1  
ISO61 Norwegian 2  
ISO4 UK  
ISO17 Spanish  
ISO10 Swedish  
ISO16 Portuguese ISO25 French  
ISO84 Portuguese ISO69 French  
ISO85 Spanish  
PC-8  
HP German  
ISO21 German  
ISO15 Italian  
ISO6 ASCII  
Legal  
PC-8 D/N  
PC-8 Turkish  
PC-850  
PC-852  
ISO2 IRV  
PC-863  
PC-860  
PC-865  
If you want to know which characters are in each symbol/character set, print the  
CHARSETS.PRN file from The Print Formoption in the Direct Access  
Menu of the Remote Printer Console Program.  
S - 5  
P R I N T E R  
 
The following table shows characters available only in the corresponding  
character set. The numbers at the top of the table are code values with which  
characters are to be replaced in the Roman 8 character set. For other characters,  
see character set of Roman 8.  
P R I N T E R  
S - 6  
Index  
canceling  
A
Connecting  
Copy  
copy(ies)  
automatic  
B
Brother  
cover page  
warranties  
Brother Control Center  
D
dialing  
C
I - 1  
I N D E X  
 
fax(es), stand-alone  
Drivers  
drum unit  
E
envelopes  
G
Groups  
F
fax codes  
Fax Forwarding  
I
Fax Storage  
J
jack(s)  
I N D E X  
I - 2  
PaperPort® for Brother  
scanning into PC  
sending  
L
M
manual  
Menu mode  
Multi-Function Link® Pro  
receiving faxes  
sending faxes  
polling  
O
power  
One Touch numbers  
printer  
Options Key Using  
P
Paging  
paper  
I - 3  
I N D E X  
software  
using  
ScanSoftPaperPort® TextBridge®  
Speaker  
Speed Dial  
R
reducing  
access code  
T
TAD (telephone answering device), external  
toner cartridge  
resolution  
troubleshooting  
if you are having difficulty  
S
Scanning into PC  
Windows® setup printing 22-9  
Software  
using  
I N D E X  
I - 4  
Remote Retrieval Access Card  
If you plan to receive fax messages while away from your machine, carrying the  
Remote Retrieval Access Card printed below will serve as a convenient  
reminder of the retrieval procedures. Simply cut out the card and fold it to fit  
your wallet or organizer. Keeping it handy will help you derive the full benefit  
of your machines forwarding, paging and remote retrieval features.  
ADR  
C
CSE  
A
TIREVAL  
R
MTOE  
R
Fold  
Fold  
C A R D  
R - 1  
 
Fold  
Fold  
R - 2  
C A R D  
EQUIPMENT ATTACHMENT LIMITATIONS  
(For Canada Only)  
NOTICE:  
The industry Canada label identifies certified equipment. This certification  
means that the equipment meets telecommunications network protective,  
operational and safety requirements as prescribed in the  
appropriate Terminal Equipment Technical Requirements document(s). The  
Department does not guarantee the equipment will operate to the user s  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to  
be connected to the facilities of the local telecommunications company.  
The equipment must also be installed using an acceptable method of  
connection. The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be coordinated by a representative  
designated by the supplier. Any repairs or alterations made by the user to  
this equipment, or equipment malfunctions, may give the telecommunications  
company cause to request the user to disconnect the equipment.  
Users should ensure for their own protection that the electrical ground  
connections of the power utility, telephone lines and internal metallic water  
pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
Caution:  
Users should not attempt to make such connections themselves,  
but should contact the appropriate electric inspection authority, or electrician,  
as appropriate.  
NOTICE:  
The Ringer Equivalence Number (REN) assigned to each terminal device  
provides an indication of the maximum number of terminals allowed  
to be connected to a telephone interface. The termination on an interface  
may consist of any combination of devices subject only to the requirement  
that the sum of the Ringer Equivalence Numbers of all the devices does not  
exceed 5 REN=0.2B  
®
Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807–0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, CANADA H9B 3H6  
Visit us on the World Wide Web  
http://www.brother.com  
These machines are made for use in the USA and CANADA only. We cannot  
recommend using them overseas because it may violate the  
Telecommunications Regulations of that country and the power requirements of  
your multi-function center may not be compatible with the power available in  
foreign countries. Using USA or CANADA models overseas is at your own  
risk and will void your warranty.  

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