USER’S GUIDE
FAX-2440C
MFC-620CN
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE
FITTED WITH THE APPROPRIATE CONNECTOR.
APPROVAL INFORMATION
Brother advises that this product may not function correctly in a
country other than where it was originally purchased, and does not
offer any warranty in the event that this product is used on public
telecommunication lines in another country.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this manual has
been compiled and published, covering the latest product
descriptions and specifications.
The contents of this manual and the specifications of this product are
subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused by
reliance on the materials presented, including but not limited to
typographical and other errors relating to the publication.
i
ii
Safety precautions
To use the machine safely
Please refer to these instructions for later reference and before
attempting any maintenance.
WARNING
There are high voltage
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
electrodes inside the machine.
Before you clean the machine,
make sure you have
unplugged the telephone line
cord first and then the power
cord from the electrical socket.
To prevent injuries, be careful
not to put your hands on the
edge of the machine under the
scanner cover.
To prevent injuries, be careful
not to touch the area shaded in
the illustration.
When moving the machine you
must lift it from the base, by
placing a hand at each side of
the unit as shown in the
illustration. Do not carry the
machine by holdingthe scanner
cover.
Most of the illustrations in this User’s Guide show the
FAX-2440C.
iii
WARNING
■ Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall socket.
Never install telephone wiring during a lightning storm. Never
install a telephone wall socket in a wet location.
■ This product must be installed near an electrical socket that is
easily accessible. In case of emergencies, you must disconnect
the power cord from the electrical socket in order to shut off
power completely.
IMPORTANT SAFETY INSTRUCTIONS
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or washing machine, in a
wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There
may be a remote risk of electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
SAVE THESE INSTRUCTIONS
iv
Choosing a location
Place your machine on a flat, stable surface that is free of vibration
and shocks, such as a desk. Put the machine near a telephone
socket and a standard, grounded electrical socket. Choose a
location where the temperature remains between 10° and 35°C.
Caution
■ Avoid placing your machine in a high-traffic area.
■ Avoid placing your machine on the carpet.
■ Do not place near heaters, air conditioners, water, chemicals, or
refrigerators.
■ Do not expose the machine to direct sunlight, excessive heat,
moisture, or dust.
■ Do not connect your machine to electrical sockets controlled by
wall switches or automatic timers.
■ Disruption of power can wipe out information in the machine’s
memory.
■ Do not connect your machine to electrical sockets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
■ Avoid interference sources, such as speakers or the base units
of cordless phones.
v
Quick Reference Guide
Storing Speed-Dial numbers
Sending faxes
1
For MFC-620CN, press
Menu/Set, 2, 3, 1.
For FAX-2440C, press
Menu/Set, 2, 3, 2.
Using the dial pad, enter a
two-digit Speed-Dial
location number, and then
press Menu/Set.
Automatic Transmission
1
If it is not illuminated in
green, press
(Fax).
2
3
Load your document.
2
Enter the fax number using
One-Touch (FAX-2440C
only), Speed-Dial, Search or
the dial pad.
3
4
Enter a number (up to 20
digits), and then press
Menu/Set.
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set.
4
Press Mono Start or
Colour Start.
Storing numbers
Storing One-Touch Dial
numbers (FAX-2440C only)
1
2
Press Menu/Set, 2, 3, 1.
5
Press Stop/Exit.
Press the One-Touch key
where you want to store the
number.
To access One-Touch
numbers 4 to 6, hold down
Shift as you press the
One-Touch key.
3
4
Enter a number (up to 20
digits), and then press
Menu/Set.
Enter a name up to 15
characters (or leave it
blank), and then press
Menu/Set.
5
Press Stop/Exit.
vi
Dialling operations
Making copies
One-Touch dialling
(FAX-2440C)/Speed-Dialling
1
Press
illuminate it in green.
(Copy) to
1
If it is not illuminated in
2
3
Load your document.
green, press
(Fax).
Press Mono Start or
Colour Start.
2
3
Load your document.
(FAX-2440C only) Press the
One-Touch key of the
number you want to call.
To dial One-Touch numbers
4 to 6, hold down Shift as
you press the One-Touch
key.
—OR—
Press Search/Speed Dial
,
press #, and then press the
two-digit Speed-Dial
number.
4
Press Mono Start or
Colour Start.
Using Search
1
If it is not illuminated in
green, press (Fax).
2
3
Load your document.
Press Search/Speed Dial
,
and then enter the first letter
of the name you’re looking
for.
4
5
Press
memory.
or to search the
Press Mono Start or
Colour Start.
vii
Table of Contents
Setting Tone or Pulse dialling mode
viii
Delayed Batch Transmission
Setup for Polled Transmit (Standard)
Setup for Polled Transmit with Secure Code
ix
Faxing letter size documents from the scanner
Reception into memory
Changing One-Touch (FAX-2440C only) and
Setting up Groups for Broadcasting
Setting up Groups for Broadcasting
Access codes and credit card numbers
Access codes and credit card numbers
x
Recording TAD Outgoing Message
Recording TAD Outgoing Message
xi
xii
To enable the machine to work with BT Call Sign
xiii
Connecting an external telephone answering
Recording outgoing message (OGM) on
If you are installing the machine to work
xiv
Introduction
1
Using this Guide
Thank you for buying a Brother fax machine or Multi-Function Center
(MFC). Your machine is simple to use, with LCD screen instructions
to guide you through programming it. You can make the most of your
machine by reading through this Guide.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific feature
or operation by checking the Index at the back of this Guide.
Symbols used in this Guide
Throughout this Guide you will see special symbols alerting you to
important warnings, notes and actions. To make things clearer and
to help you press the correct keys, we used special fonts and added
some of the messages that will appear in the LCD.
Bold
Bold typeface identifies specific keys on the
machine control panel.
Italics
Italicized typeface emphasizes an important point
or refers you to a related topic.
Courier New Courier New type face identifies the messages on
the LCD of the machine.
Warnings inform you what to do to avoid possible personal
injury.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are not
compatible with the machine.
INTRODUCTION 1 - 1
TAD keys
Ink Management
1
3
4
Lets you clean the print head, check
the print quality, and check the
available ink volume.
On/Off
Lets you activate the TAD
(Telephone Answering Device) and
will blink if you have new messages.
Dial Pad
Use these keys to dial telephone
and fax numbers and as a keyboard
for entering information into the
machine.
Play/Record (FAX-2440C only)
Lets you listen to voice messages
stored in memory. Also, lets you
record telephone calls.
The # key lets you temporarily
switch the dialling mode during a
telephone call from Pulse to Tone.
Play (MFC-620CN only)
Lets you listen to voice messages
stored in memory.
Mode keys:
5
Erase
PhotoCapture
(MFC-620CN only)
Lets you access the PhotoCapture
Center™ mode.
Lets you delete voice messages, all
fax messages or all messages.
Telephone keys
2
Copy
Microphone
Lets you access Copy mode.
Picks up your voice when you speak
to another party using
Speaker Phone.
Fax
Lets you access Fax mode.
Speaker Phone
Lets you speak to another party by
using the machines microphone
and monitor.
Scan (MFC-620CN only)
Lets you access Scan mode.
Copy Options
Redial/Pause
6
7
Redials the last number you called.
It also inserts a pause in quick dial
numbers.
You can quickly and easily select
temporary settings for copying.
Fax Resolution
Adjusts the resolution when you
send a fax.
Mute/R
Lets you place calls on hold.
Also, use this key to gain access to
an outside line and/or to recall the
operator or transfer a call to another
extension when it is connected to a
PABX.
INTRODUCTION 1 - 3
▲ Search/Speed Dial
8
9
Mono Start
Lets you start sending faxes or
make copies in black and white.
Lets you look up numbers that are
stored in the dialling memory. It also
lets you dial stored numbers by
pressing # and a two-digit number.
Also for MFC-620CN, lets you start
a scanning operation (in colour or
mono, depending on the scanning
setting on your PC).
Press to scroll backward to a menu
selection.
Colour Start
Lets you start sending faxes or
make copies in full colour.
▲ or ▼
Press to scroll through the menus
and options.
Also for MFC-620CN, lets you start
a scanning operation (in colour or
mono, depending on the scanning
setting on your PC).
Liquid Crystal Display (LCD)
C
Displaysmessages onthescreento
help you set up and use your
machine.
0
Stop/Exit
The LCD examples in this User’s
Guide are for models with a two-line
display. There may be slight
differences between the examples
and models that have a one-line
display.
Stops an operation or exits from the
menu.
Power Save
You can turn the machine to power
save condition.
A
B
Navigation keys:
One-Touch keys
(FAX-2440C only)
These keys give you instant access
to previously stored Quick-Dial
numbers.
D
E
Menu/Set
The same key is used for Menu and
Set operations.
Lets you access the Menu to
program and store your settings in
the machine.
Shift (FAX-2440C only)
To access One-Touch numbers 4 to
6, hold down Shift as you press
One-Touch key.
You can press these keys to adjust
the volume.
1 - 4 INTRODUCTION
Turning the machine to Power Save condition
When the machine is idle, you can turn it to Power Save condition by
pressing the Power Save key. In Power Save mode, the machine will
receive telephone calls as normal. For farther information on
receiving faxes in the power save condition, please see the table on
page 1-6. The delayed faxes that have been set up will be sent. You
can even retrieve faxes using Remote Retrieval if you are away from
your machine. If you want to do other operations, you must turn the
machine back on.
Turning the machine to Power Save condition
Press and hold down the Power Save
key until the LCD shows:
Shutting Down
The LCD light will go off.
Turning the machine to Power Save condition off
Press and hold down the Power Save
key until the LCD shows:
Please Wait
The LCD will show the date and time (Fax
mode).
Even if you have turned the machine off, it will periodically clean
the print head to preserve print quality.
If you unplug the AC power cord, no machine operations will be
available.
You can turn the machine Off by customizing the Power Save
key as shown next page. In this Off mode, no machine operation
The external telephone is always available.
INTRODUCTION 1 - 5
Power Save Setting
You can customize the machine’s Power Save key. The default
mode is Fax Receive:On, so your machine can receive faxes or
calls even when the machine is in Power Save mode. If you do not
want your machine to receive faxes or calls, turn this setting to
1
2
3
4
Press Menu/Set, 1, 6.
Press ▲ or ▼ to select Off(or On).
Press Menu/Set.
Press Stop/Exit.
On/Off Setting
Receive Mode Available Operations
Fax Receive:On Fax Only
Fax Receive (automatically), Fax
Detect, Delayed Fax*, Remote Fax
Options*, Remote Retrieval*
(default)
■
FAX-2440C only: You can answer
calls by lifting the handset.
TAD:Msg Mgr
Fax Receive (automatically), Recording
of incoming messages, Fax Detect,
Delayed Fax*, Remote Fax Options*,
Remote Retrieval*
■
FAX-2440C only: You can answer
calls by lifting the handset.
Manual
Delayed Fax*, Fax Detect:
Fax/Tel
■
FAX-2440C only: You can answer
calls by lifting the handset.
Fax Receive:Off
—
No machine operations will be
available.
* Should be set before you switch off the machine.
The external telephone is always available.
1 - 6 INTRODUCTION
Load documents
You can send a fax, make copies, and scan from the ADF (automatic
document feeder) or from the scanner glass.
Using the automatic document feeder (ADF)
The ADF can hold up to 10 pages and feeds each sheet individually.
Use standard (80 g/m2) paper and always fan the pages before
putting them in the ADF.
DO NOT use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted or taped.
DO NOT use cardboard, newspaper or fabric. (To fax, copy or
page 1-9.)
■ Make sure documents written with ink are completely dry.
■ Documents to be faxed must be from 14.8 to 21.6 cm wide and
14.8 to 35.6 cm long.
INTRODUCTION 1 - 7
1
Fan the pages well. Make sure you put the documents face
down, top edge first in the ADF until you feel them touch the
feed roller.
2
3
Adjust the paper guides to fit the width of your documents.
Unfold the ADF Document Output Support Flap.
ADF Document
Output Support Flap
DO NOT pull on the document while it is feeding.
To use the ADF, the scanner glass must be empty.
1 - 8 INTRODUCTION
Using the scanner glass
You can use the scanner glass to fax pages of a book or one page
at a time. Document can be up to letter or A4 size (21.6 to 29.7 cm).
s
To use the scanner glass, the ADF must be empty.
1
Lift the document cover.
Place documents face down
on the Scanner Glass
2
3
Using the document guidelines on the left, center the document
face down on the scanner glass.
Close the document cover.
If the document is a book or is thick, do not slam the cover or
press on it.
INTRODUCTION 1 - 9
About paper
The print quality can be affected by the type of paper you use in the
machine.
To get the best print quality for the settings you’ve chosen, always
set the Paper Type to match the type of paper you load.
You can use plain paper, inkjet paper (coated paper), glossy paper,
transparencies and envelopes.
We recommend testing various paper types before purchasing large
quantities.
For best results, use the recommended paper.
■ When you print on inkjet paper (coated paper),
transparencies and glossy paper, be sure to select the
proper media in the “Basic” tab of the printer driver or in the
Paper Type setting of the menu (Menu/Set, 1, 2).
■ When you print on Brother glossy paper, load the instruction
sheet included with the glossy paper in the paper tray first,
and then place the glossy paper on the instruction sheet.
■ When you use transparencies or glossy paper, remove each
sheet immediately to prevent smudging or paper jams.
■ Avoid touching the printed surface of the paper immediately
after printing; the surface may not be completely dry and
may stain your fingers.
Recommended Paper
To get the best print quality, we suggest using Brother paper.
(See table below.)
If Brother Paper is not available in your country, we recommend
testing various papers before purchasing large quantities.
We recommend using “3M Transparency Film” when you print on
transparencies.
Brother Paper
Paper Type
A4 Plain
Item
BP60PA
BP60GLA
BP60MA
A4 Glossy
A4 Inkjet (Photo Matte)
1 - 10 INTRODUCTION
Handling and using special paper
■ Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.
■ The coated side of glossy paper is shiny. Avoid touching the
shiny (coated) side. Load glossy paper with the shiny side facing
down.
■ Avoid touching either side of transparencies, because they
absorb water and perspiration easily, and this may cause
decreased output quality. Transparencies designed for laser
printers/copiers may stain your next document. Use only
transparencies recommended for inkjet printing.
Do not use paper:
■ that are damaged, curled, wrinkled, or irregularly shaped
2 mm or
longer
2 mm or
longer
■ that are extremely shiny or highly textured
■ that were previously printed by a printer
■ that cannot be arranged uniformly when stacked
■ that are made with a short grain
INTRODUCTION 1 - 11
Paper weight, thickness and capacity
Paper Type
Weight
Thickness
No. of sheets
Cut Paper
Plain Paper
Inkjet Paper
Glossy Paper
Photo Card
Index Card
Post Card
64 to 120 g/m2
(17 to 32 lb)
0.08 to 0.15 mm
(0.003" to 0.006")
100*
64 to 200 g/m2
(17 to 53 lb)
0.08 to 0.25 mm
(0.003" to 0.01")
20
20
20
30
30
10
10
Up to 220 g/m2
(Up to 58 lb)
Up to 0.25 mm
(Up to 0.01")
Cards
Up to 240 g/m2
(Up to 64 lb)
Up to 0.28 mm
(Up to 0.01")
Up to 120 g/m2
(Up to 32 lb)
Up to 0.15 mm
(Up to 0.006")
Up to 200 g/m2
(Up to 53 lb)
Up to 0.23 mm
(Up to 0.01")
Envelopes
75 to 95 g/m2
(20 to 25 lb)
Up to 0.52 mm
(Up to 0.02")
Transparencies
-
-
* Up to 50 sheets for Legal size paper (80 g/m2).
* Up to 100 sheets of 80 g/m2.
Paper capacity of the output paper tray
Output Paper
Tray
Up to 25 sheets of 80 g/m2 (A4)
■ Transparencies or glossy paper must be
picked up from the output paper tray one
page at a time to avoid smudging.
■ Legal paper cannot be stacked on the output
paper tray.
INTRODUCTION 1 - 13
Printable area
The printable area depends on the settings in the application you are
using. The figures below show the unprintable areas on cut sheet
paper and envelopes.
Cut Sheet Paper
Envelopes
3
4
3
4
1
1
2
■ unprintable area
2
1Top
2Bottom
3Left
4Right
Cut Sheet
Envelopes
3 mm
3 mm
3 mm
3 mm
(0 mm)*1
(0 mm)*1
(0 mm)*1
(0 mm)*1
12 mm
24 mm
3 mm
3 mm
*1 When you set the Borderless feature to On.
Printable area depends on the Printer driver settings.
The figures above are approximate and the printable area may
vary depending on the type of cut sheet paper you are using.
1 - 14 INTRODUCTION
How to load paper, envelopes and post cards
To load paper or other media
1
Pull the paper tray completely out of the machine and remove
the output paper tray.
2
Press and slide the paper side guide to fit the paper width.
Paper Side Guide
3
Pull out the paper support and unfold the paper support flap.
Paper Support
Paper Support Flap
Use the paper support flap for Letter, Legal and A4.
INTRODUCTION 1 - 15
4
5
Fan the stack of paper well to avoid paper jams and mis-feeds.
Gently insert the paper into the paper tray print side down and
the leading edge (top of the paper) in first.
Check that the paper is flat in the tray and below the maximum
paper mark.
Maximum Paper Mark
■ Make sure the paper side guides touch the sides of the
paper.
■ Be careful that you do not push the paper in too far; it may
lift at the back of the tray and cause feed problems.
6
Put the output paper tray back on and push the paper tray firmly
back into the machine.
1 - 16 INTRODUCTION
To load envelopes
■ Use envelopes that weigh from 75 g/m2 up to 95 g/m2.
■ Some envelopes require margin settings in the application. Make
sure you do a test print first.
To prevent possible damage to the feeding mechanism, do not
use the types of envelopes shown below.
DO NOT USE ENVELOPES:
■ that are of a baggy construction
■ that are embossed (have raised writing on them)
■ that have clasps on them
■ that are not sharply creased
■ that are preprinted on the inside
■ Glue
■ Rounded
■ Double flap ■ Triangular
flap
flap
How to load envelopes
1
Before loading, press the corners and sides of the envelopes to
make them as flat as possible.
If the envelopes are ‘double-feeding,’ put one envelope in the
paper tray at a time.
INTRODUCTION 1 - 17
2
Insert the envelopes into the paper tray with the address side
down and the leading edge (top of the envelopes) in first. Slide
the paper side guide to fit the width of the envelopes.
If you have problems when printing on envelopes, try the
following suggestions:
1
2
Open the envelope flap.
Make sure the open flap is either to the side of the envelope or
to the back edge of the envelope when printing.
3
Adjust the size and margin in your application.
To load post cards
1
Raise the paper stop and insert the post cards into the paper
tray. Slide the paper side guide to fit the width of the post cards.
1 - 18 INTRODUCTION
About fax machines
Custom features
Do you have BT’s Call Minder on the phone line?
If you have Call Minder on the phone line where you will install your
new machine, there is a strong possibility that Call Minder and the
machine may conflict with each other while receiving incoming calls.
Why should there be problems?
Since both the machine and Call Minder will pick up the call, after the
number of rings you have set, each of them has the ability to keep
the other from receiving calls.
For example, if your Call Minder is set to answer after two rings and
your machine is set to answer after four, Call Minder will stop your
machine from receiving faxes.
If you set Call Minder and the Brother machine to answer after the
same number of rings, there is no way of knowing which one will
answer first. It is important to remember that neither Call Minder nor
the machine can pass the call back to the other after the call has
been answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to get
a second phone number on your present phone line.
Many people with Call Minder choose an alternative service, which
Another way to avoid possible problems is to replace Call Minder
with an answering machine. Your Brother machine is designed to
work with an answering machine or TAD (telephone answering
device).
page A-6.)
INTRODUCTION 1 - 19
Fax tones and handshake
When someone is sending a fax, the machine sends fax calling tones
(CNG tones). These are quiet, intermittent beeps every 4-seconds.
You’ll hear them after you dial and press Mono Start or
Colour Start and they will continue for about 60 seconds after
dialling During that time, the sending machine must begin the
“handshake”, or connection, with the receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You will soon learn to listen
for these quiet beeps each time you answer a phone on your fax line,
so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are loud,
chirping sounds. A receiving fax chirps for about 40 seconds over the
phone line, and the LCD shows Receiving.
If your machine is set to the Fax Only mode, it will answer every call
automatically with fax receiving tones. If the other person hangs up,
your machine will continue to send the “chirps” for about 40 seconds,
and the LCD continues to show Receiving. To cancel receiving,
press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s CNG
tones and the receiving machine’s “chirps” overlap. This must be for
at least 2 to 4 seconds, so both machines can understand how each
is sending and receiving the fax. The handshake cannot begin until
the call is answered, and the CNG tones only last for about 60
seconds after the number is dialled. So it is important for the
receiving machine to answer the call in as few rings as possible.
When you have an external Telephone Answering Device (TAD)
on your fax line, your TAD will decide the number of rings before
the call is answered.
1 - 20 INTRODUCTION
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the machine to check
a fax transmission while it is in progress. If the machine detects
errors during fax transmission, it resends the pages of the fax that
had an error. ECM transmissions are only possible between fax
machines that both have this feature. If they do, you may send and
receive fax messages that are continuously being checked by the
machine.Your machine must have enough memory for this feature to
work.
INTRODUCTION 1 - 21
Getting started
2
Initial Setup
Setting the Date and Time
When the machine is not in use it will display the date and time. If you
set up the Station ID the date and time displayed by your machine
will be printed on every fax you send. If there is a power failure, you
may have to reset the date and time. No other settings will be
affected.
1
2
Press Menu/Set, 0, 2.
Enter the last two digits of the year.
Press Menu/Set.
3
Enter two digits for the month.
Press Menu/Set.
(For example, enter 09 for September, or 10 for October.)
4
5
6
Enter two digits for the day.
Press Menu/Set. (For example, enter 06 for 6th.)
Enter the time in 24-Hour format.
Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)
Press Stop/Exit.
The LCD now shows the date and time whenever the machine
is in Fax mode.
Setting Tone or Pulse dialling mode
(Except for the Nordic Countries)
1
2
Press Menu/Set, 0, 4.
Press ▲ or ▼ to select Pulse(or Tone).
Press Menu/Set.
3
Press Stop/Exit.
2 - 1 GETTING STARTED
Setting the Station ID
You should store your name or company name and fax number so
they print on all fax pages you send.
It is important that you enter the fax number in the internationally
standardized format, i.e. in accordance with the following strict
sequence:
■ The “+” (plus) character (by pressing
key)
■ Your Country Code (e.g. “44” for the United Kingdom, “41” for
Switzerland)
■ Your local area code minus any leading “0” (“9” in Spain)
■ A space
■ Your number on the local exchange, using spaces to aid
readability as appropriate.
As an example, if the machine is installed in the United Kingdom and
the same line is to be used for both fax and voice calls, and your
national telephone number is 0161 444 5555, then you must set the
fax and telephone number parts of your station ID as:
+44 161 444 5555.
1
2
Press Menu/Set, 0, 3.
Enter your fax number (up to 20 digits).
Press Menu/Set.
You cannot enter a hyphen in the fax number. To enter a space
press
once between numbers.
3
4
Use the dial pad to enter your name (up to 20 characters).
Press Menu/Set.
Press Stop/Exit.
If the Station ID has already been programmed, the LCD will ask
you to press 1 to make a change or 2 to exit without changing.
GETTING STARTED 2 - 2
Setting the Phone Line Type
If you are connecting the machine to a line that features a PABX
(PBX), ADSL or ISDN to send and receive faxes, it is also necessary
to change the Phone Line Type accordingly by completing the
following steps.
1
2
Press Menu/Set, 0, 5.
Press ▲ or ▼ to select PBX, ADSL, ISDN(or Normal).
Press Menu/Set.
3
Press Stop/Exit.
PABX and TRANSFER
The machine is initially set to be connected with PSTN (Public
Switched Telephone Network) lines. However, many offices use a
central telephone system or Private Automatic Branch Exchange
(PABX). Your machine can be connected to most types of PABX.
The machine’s recall feature supports timed break recall only (TBR).
TBR will work with most PABX systems allowing you to gain access
to an outside line, or transfer calls to another extension. The feature
works when the Mute/R key is pressed.
(For MFC-620CN)
You can program a Mute/R keypress as part of a number
stored in a Speed-Dial location. When programming the
Speed-Dial number (Menu/Set 2-3-1) press Mute/R first (the
screen displays "!"), then enter the telephone number. If you do
this, you do not need to press Mute/R each time before you dial
2 - 3 GETTING STARTED
(For FAX-2440C)
You can program a Mute/R keypress as part of a number
stored in a One-Touch or Speed-Dial location. When
programming the One-Touch or Speed-Dial number
(Menu/Set 2-3-1 or 2-3-2) press Mute/R first (the screen
displays "!"), then enter the telephone number. If you do this,
you do not need to press Mute/R each time before you dial
GETTING STARTED 2 - 4
General Setup
Setting the Mode Timer (MFC-620CN only)
The machine has four temporary mode keys on the control panel:
PhotoCapture, Copy, Fax and Scan. You can change the number of
seconds or minutes the machine takes after the last Copy, Scan or
PhotoCapture operation before it returns to Fax mode. If you select
Off, the machine stays in the mode you used last.
1
2
Press Menu/Set, 1, 1.
Press ▲ or ▼ to select 0Sec, 30Secs, 1Min, 2Mins, 5Mins
or Off.
Press Menu/Set.
Press Stop/Exit.
3
Setting the Mode Timer (FAX-2440C only)
The machine has two temporary mode keys on the control panel: Fax
and Copy. You can change the number of seconds or minutes the
machine takes after the last Copy operation before it returns to Fax
mode. If you select Off, the machine stays in the mode you used
last.
1
2
Press Menu/Set, 1, 1.
Press ▲ or ▼ to select 0Sec, 30Secs, 1Min, 2Mins, 5Mins
or Off.
3
4
Press Menu/Set.
Press Stop/Exit.
2 - 5 GETTING STARTED
Setting the Paper Type
To get the best print quality, set the machine for the type of paper you
are using.
1
2
Press Menu/Set, 1, 2.
Press ▲ or ▼ to select Plain, Inkjet, Glossyor
Transparency.
Press Menu/Set.
Press Stop/Exit.
3
The machine ejects paper with printed surfaces face up onto the
paper tray in the front of the machine. When you use
transparencies or glossy paper, remove each sheet immediately
to prevent smudging or paper jams.
Setting the Paper Size
You can use five sizes of paper for printing copies: Letter, Legal, A4,
A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal
and A4. When you change the type of paper you load in the machine,
you will need to change the setting for Paper Size at the same time
so your machine can fit an incoming fax on the page.
1
2
Press Menu/Set, 1, 3.
Press ▲ or ▼ to select Letter, Legal, A4, A5or 10x15cm.
Press Menu/Set.
3
Press Stop/Exit.
GETTING STARTED 2 - 6
Setting the Ring Volume
You can turn the ring Offor you can select the ring volume level.
1
2
Press Menu/Set, 1, 4, 1.
Press ▲ or ▼ to select Low, Med, Highor Off.
Press Menu/Set.
3
Press Stop/Exit.
—OR—
You can adjust the ring volume when your machine is idle (not being
used). In Fax mode
, press
or
to adjust the volume
level. Every time you press these keys, the machine will ring so you
can hear the active setting as the LCD shows it. The volume changes
with each key press. The new setting will stay until you change it
again.
Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
Low. When the beeper is on, the machine will beep when you press
a key, make a mistake or after you send or receive a fax.
1
2
Press Menu/Set, 1, 4, 2.
Press ▲ or ▼ to select your option.
(Low, Med, Highor Off)
Press Menu/Set.
Press Stop/Exit.
3
2 - 7 GETTING STARTED
Setting the Speaker Volume
You can adjust the speaker volume.
1
2
Press Menu/Set, 1, 4, 3.
Press ▲ or ▼ to select Low, Med, Highor Off.
Press Menu/Set.
3
Press Stop/Exit.
—OR—
In Fax mode
, you can adjust the speaker volume by pressing
Speaker Phone, and then selecting a speaker volume level.
Press or to adjust the volume level. The LCD shows the
setting you are choosing. Each key press changes the volume to the
next setting. The new setting will remain until you change it again.
■ You can adjust the speaker volume while you are listening to
your OGM (Outgoing Message) and ICMs (Incoming
Messages).
■ If you turn Incoming Recording Monitor to OFF (Menu/Set,
2, 7, 3) the Speaker for screening calls will be disabled and
you won’t hear callers leaving messages. The volume for
other operations can still be controlled using
or
.
GETTING STARTED 2 - 8
Turning on Automatic Daylight Savings Time
You can set the machine to change automatically for Daylight
Savings Time. It will reset itself forward one hour in the Spring and
backward one hour in the Autumn. Make sure you have set the
correct day and time in the Date/Timesetting.
1
2
Press Menu/Set, 1, 5.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
3
Press Stop/Exit.
Setting the LCD Contrast
You can adjust the LCD contrast for a sharper and more vivid
display. If you are having difficulty reading the LCD from your
position, try changing the contrast setting for improved viewing.
1
2
Press Menu/Set, 1, 7.
Press ▲ or ▼ to select Lightor Dark.
Press Menu/Set.
3
Press Stop/Exit.
2 - 9 GETTING STARTED
Setup Send
3
How to enter Fax mode
Before sending faxes, make sure
(Fax) is illuminated in
green. If not, press
setting is Fax.
(Fax) to enter Fax mode. The default
How to dial
You can dial in any of the following different ways.
Manual dialling
Press all of the digits of the phone or fax number.
SETUP SEND 3 - 1
One-Touch dialling (FAX-2440C only)
Press the One-Touch Key of the location you want to call. (See
To dial One-Touch numbers 4 to 6, hold down Shift as you press the
One-Touch Key.
Speed-Dialling
Press Search/Speed Dial, #, and then the two digit Speed-Dial
two-digit number
If the LCD shows Not Registeredwhen you enter the
Speed-Dial number, a number has not been stored for it.
3 - 2 SETUP SEND
Search
You can search for names you have stored in the One-Touch
(FAX-2440C only) and Speed-Dial memories. Press
To search numerically
or
To search alphabetically*
* To search alphabetically, you can use the dial pad to enter the first
letter of the name you are looking for.
Fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause, and then press Mono Start or Colour Start to try
again. If you want to make a second call to the last number dialled,
you can save time by pressing Redial/Pause and Mono Start or
Colour Start.
Redial/Pause only works if you dialled from the control panel.
If you are sending a fax automatically and the line is busy, the
machine will automatically redial up to three times at five minute
intervals.
SETUP SEND 3 - 3
How to Fax (B&W and Colour)
Colour fax transmission
Your machine can send a colour fax to machines that support this
feature.
However, colour faxes cannot be stored in the memory. When you
send a colour fax, the machine will send it in real time (even if Real
Time TXis set to Off).
Delayed fax and Polling Transmit features are not available in
colour.
Faxing from the ADF
Put the document face down in the ADF. To cancel, press
Stop/Exit.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Dial the fax number.
Press Mono Start or Colour Start.
■ The machine starts scanning the document.
If the memory is full and you are faxing a single page, it will be
sent in real time.
3 - 4 SETUP SEND
Faxing from the scanner glass
You can use the scanner glass to fax pages of a book or one page
at a time. The documents can be up to A4 size. To cancel, press
Stop/Exit.
1
2
3
If it is not illuminated in green, press
Load your document on the scanner glass.
Dial the fax number.
(Fax).
Press Mono Start or Colour Start.
■ If you press Mono Start, the machine starts scanning the
first page.
■ If you press Colour Start, the machine starts sending.
4
5
To send a single page, press 2 (or
Next Page?
1.Yes 2.No(Dial)
press Mono Start again).
The machine starts sending the
document.
—OR—
To send more than one page, press 1 and go to Step 5.
Place the next page on the scanner
glass.
Set Next Page
Then Press Set
Press Menu/Set.
The machine starts scanning. (Repeat Steps 4 and 5 for each
additional page.)
■ If the memory is full and you are faxing a single page, it will
be sent in real time.
■ You cannot send multiple pages for colour faxes.
SETUP SEND 3 - 5
Automatic transmission
This is the easiest way to send a fax.
1
2
3
If it is not illuminated in green, press
Load your document.
(Fax).
3-1.)
4
Press Mono Start or Colour Start.
Manual transmission
Manual transmission lets you hear the dialling, ringing and
fax-receiving tones while sending a fax.
1
2
3
4
5
If it is not illuminated in green, press
Load your document.
(Fax).
Press Speaker Phone and listen for a dial tone.
Dial the fax number you want to call.
When you hear the fax tone, press Mono Start or
Colour Start.
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
Ask the other party to wait for fax tones (beeps) and then to
press Start or Send key before hanging up.
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Mono Start or Colour Start.
3 - 6 SETUP SEND
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings: contrast, resolution, overseas mode, delayed fax timer,
polling transmission or real time transmission.
1
If it is not illuminated in green, press
(Fax).
After each setting is accepted, the LCD will ask if you want to
enter more settings:
2
Press 1 to select more settings. The
LCD will return to the Setup Send
Next
1.Yes 2.No
menu.
—OR—
Press 2 if you have finished choosing settings and go to the next
step.
Contrast
If your document is very light or very dark, you may want to change
the contrast.
Use Lightto send a light document.
Use Darkto send a dark document.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 1.
Press ▲ or ▼ to select Auto, Lightor Dark.
Press Menu/Set.
SETUP SEND 3 - 7
Fax Resolution
You can use the Fax Resolution key to change the setting
temporarily (for this fax only). In Fax mode
, press
Fax Resolution and ▲ or ▼ to select the setting you want, and then
press Menu/Set.
—OR—
You can change the default setting:
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 2.
Press ▲ or ▼ to select the resolution you want.
Press Menu/Set.
Standard
Fine
Suitable for most typed documents.
Good for small print and transmits a little
slower than Standard resolution.
S.Fine
Photo
Good for small print or artwork and transmits
slower than Fine resolution.
Use when the document has varying shades
of gray or is a photograph. This has the
slowest transmission time.
3 - 8 SETUP SEND
Dual Access (Not available for colour faxes)
You can dial a number, and begin scanning the fax into memory—
even when the machine is sending from memory or receiving faxes.
The LCD shows the new job number and available memory.
Your machine normally uses Dual Access. However, to send a
colour fax, the machine will send the document in real time
(even if Real Time TXis Off).
The number of pages you can scan into the memory will vary
depending on the data that is printed on them.
If you get an Out of Memorymessage while scanning the first
page of a fax, press Stop/Exit to cancel scanning. If you get an
Out of Memorymessage while scanning a subsequent page,
you can press Mono Start to send the pages scanned so far,
or press Stop/Exit to cancel the operation.
SETUP SEND 3 - 9
Real Time Transmission
When you are sending a fax, the machine will scan the documents
into the memory before sending. Then, as soon as the phone line is
free, the machine will start dialling and sending.
If the memory becomes full, the machine will send the document in
real time (even if Real Time TXis set to Off).
Sometimes, you may want to send an important document
immediately, without waiting for memory transmission. You can set
Real Time TXto Onfor all documents or for the next fax only.
If you want to fax multiple pages from the scanner glass, Real Time
Transmission should be set to Off.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 5.
To change the default setting, press ▲ or ▼ to select On(or Off).
Press Menu/Set.
—OR—
For the next fax transmission only, press ▲ or ▼ to select
Next Fax Only.
Press Menu/Set and go to Step 5.
For the next fax only, press ▲ or ▼ to select On(or Off).
Press Menu/Set.
5
In Real Time Transmission, the redial feature does not work.
If you are sending a colour Fax, the machine will send it in real
time (even if Real Time TXis set to Off).
3 - 10 SETUP SEND
Checking job status
Check which jobs are still waiting in the memory to be sent. (If there
are no jobs, the LCD shows No Jobs Waiting.)
1
2
Press Menu/Set, 2, 6.
If you have more than one job waiting, press ▲ or ▼ to scroll
through the list.
3
Press Stop/Exit.
Cancelling a fax in progress
If you want to cancel a fax, while the machine is scanning, dialling or
sending it, press Stop/Exit.
Cancelling a scheduled job
You can cancel a fax job that is stored and waiting in the memory.
1
2
Press Menu/Set, 2, 6.
Any jobs that are waiting will appear on the LCD.
If you have more than one job waiting, press ▲ or ▼ to select the
job you want to cancel.
Press Menu/Set.
—OR—
If you only have one job waiting, go to Step 3.
3
4
Press 1 to cancel.
To cancel another job go to Step 2.
—OR—
Press 2 to exit without cancelling.
Press Stop/Exit.
SETUP SEND 3 - 11
Advanced sending operations
Broadcasting (Not available for colour faxes)
Broadcasting is when the same fax message is automatically sent to
more than one fax number. You can include Groups, One-Touch
(FAX-2440C only), Speed-Dial numbers and up to 50 manually
dialled numbers in the same broadcast.
Press Menu/Set between each of the numbers. Use
Search/Speed Dial to help you choose the numbers easily. (To set
After the broadcast is finished, a Broadcast Report will be printed to
let you know the results.
1
2
3
If it is not illuminated in green, press
Load your document.
(Fax).
Enter a number using One-Touch (FAX-2440C only),
Speed-Dial, a Group number, Search or manual dialling using
the dial pad.
(Example: Group number)
4
5
When the LCD displays the fax number or name of the other
party, press Menu/Set.
You will be asked to enter the next number.
Enter the next number.
(Example: Speed-Dial number)
6
7
8
When the LCD displays the fax number or name of the other
party, press Menu/Set.
After you have entered all the fax numbers by repeating Step 5
and 6, go to Step 8 to start the broadcast.
Press Mono Start.
3 - 12 SETUP SEND
■ If you did not use up any of the numbers for Groups, access
codes or credit card numbers, you can ‘broadcast’ faxes to
as many as 136 (FAX-2440C) or 130 (MFC-620CN) different
numbers.
■ The available memory will vary depending on the types of
jobs in the memory and the number of locations used for
broadcasting. If you broadcast to the maximum numbers
available, you will not be able to use Dual Access and
Delayed fax.
■ Enter the long dialling sequence numbers as you would
normally, but remember that each One-Touch (FAX-2440C
only) and Speed-Dial number counts as one number, so the
number of locations you can store becomes limited.
■ If the memory is full, press Stop/Exit to stop the job or if
more than one page has been scanned, press Mono Start
to send the portion that is in the memory.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 7.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
SETUP SEND 3 - 13
Delayed Fax (Not available for colour faxes)
During the day you can store up to 50 faxes in the memory to be sent
within 24 hours. These faxes will be sent at the time of day you enter
in Step 4.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 3.
Press Menu/Set to accept the
displayed time.
Setup Send
3.Delayed Fax
—OR—
Enter the time you want the fax to be sent (in 24-hour format).
Press Menu/Set.
(For example, enter 19:45 for 7:45 PM.)
The number of pages you can scan into the memory depends
on the amount of data that is printed on each page.
3 - 14 SETUP SEND
Delayed Batch Transmission
(Not available for colour faxes)
Before sending the delayed faxes, your machine will help you
economize by sorting all the faxes in the memory by destination and
scheduled time. All delayed faxes that are scheduled to be sent at
the same time to the same fax number will be sent as one fax to save
transmission time.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 2, 4.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
Setup Send
4.Batch TX
4
Press Stop/Exit.
Setup for Polled Transmit (Standard)
(Not available for colour faxes)
Polled Transmit is when you set up the machine to wait with a
document so another fax machine can retrieve it.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 6.
Press ▲ or ▼ to select Standard.
Press Menu/Set.
SETUP SEND 3 - 15
Setup for Polled Transmit with Secure Code
(Not available for colour faxes)
When you choose Polled TX:Secure, anyone who polls the
machine must enter the polling secure code.
1
2
3
4
If it is not illuminated in green, press
Load your document.
(Fax).
Press Menu/Set, 2, 2, 6.
Press ▲ or ▼ to select Secure.
Press Menu/Set.
5
Enter a four-digit number.
Press Menu/Set.
The document will be stored in the machine’s memory and can
be retrieved from any other fax machine until you delete the fax
in memory by using the Cancelling a job menu setting.
You can use Secure Polling only with another Brother fax
machine.
3 - 16 SETUP SEND
Memory Security
Memory Security lets you prevent unauthorized access to the
machine. While Memory Security is On the following operations are
available:
■ Receiving faxes into memory (limited by memory capacity)
■ Fax Forwarding (If Fax Forwarding was already On)
■ Remote Retrieval (If Fax Storage was already On)
■ PC Fax Receive (MFC-620CN only)
While Memory Security is On the following operations are NOT
available:
■ Telephone (voice) operation with Speaker Phone
■ Sending faxes
■ Printing received faxes
■ Copy
■ PC printing (MFC-620CN only)
■ PC scanning (MFC-620CN only)
■ PhotoCapture (MFC-620CN only)
You will not be able to continue to schedule Delayed Faxes or
Polling jobs. However, any pre-scheduled Delayed Faxes will be
sent when you turn Memory Security On, so they won't be lost.
If you have selected Fax Forwarding or Fax Storage
(Menu/Set, 2, 5) before you turn Memory Security On, then
Fax Forwarding and Remote Retrieval will continue to work.
To print the faxes in memory, turn Memory Security Off.
SETUP SEND 3 - 17
Setting up the password
If you forget the password, please contact your Brother dealer
or Brother for assistance.
1
2
Press Menu/Set, 2, 0, 1.
Enter a 4-digit number for the password.
Press Menu/Set.
3
4
If the LCD shows Verify:, re-enter the password.
Press Menu/Set.
Press Stop/Exit.
Changing the Memory Security password
1
2
Press Menu/Set, 2, 0, 1.
Press ▲ or ▼ to select Set Password.
Press Menu/Set.
3
4
5
6
Enter a 4-digit number for the current password.
Press Menu/Set.
Enter a 4-digit number for a new password.
Press Menu/Set.
If the LCD shows Verify:, re-enter the password.
Press Menu/Set.
Press Stop/Exit.
Turning Memory Security on
1
2
Press Menu/Set, 2, 0, 1.
Press ▲ or ▼ to select Set Security.
Press Menu/Set.
3
Enter the registered 4-digit password.
Press Menu/Set.
The machine goes offline and the LCD shows Secure Mode.
Press Stop/Exit.
4
3 - 18 SETUP SEND
Turning Memory Security off
1
2
Press Menu/Set.
Enter the registered 4-digit password.
Press Menu/Set.
Memory Security is automatically turned off.
Press Stop/Exit.
3
If you enter the wrong Password, the LCD shows Wrong
Passwordand stays offline. The machine will stay in Secure
Mode until the registered password is entered.
Faxing letter size documents from the scanner
glass
When documents are letter size, you need to set Scan Glass Size to
letter, if you do not, the side portion of the faxes will be missing.
1
2
Press Menu/Set, 2, 2, 0.
Press ▲ or ▼ to select Letter(or A4).
Press Menu/Set.
3
Press Stop/Exit.
SETUP SEND 3 - 19
Setup Receive
4
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for your machine. You can
LCD
How it works
When to use it
Fax Only
The machine
For dedicated fax lines.
automatically answers
every call as a fax.
(automatic receive)
Fax/Tel
The machine controlsthe Use this mode if you expect to receive lots of fax
line and automatically messages and few telephone calls. You cannot
(fax and telephone)
answers every call. If the have an answering machine on the same line, even
call is a fax it will receive if it is on a separate socket/phone socket on the
the fax. If the call is not a same line. You cannot use the telephone
fax it will ring
company’s Voice Mail in this mode.
(pseudo/double ring) for
you to pick up the call.
Manual
You control the phone
line and must answer
every call yourself.
Use this mode if you do not receive many fax
messages, have an external TAD connected to the
machine, use BT Call Sign, or if you are using a
computer modem on the same phone line.
If you answer and hear fax tones, wait until the
machine takes over the call, then hang up.
—OR—
(manual receive)
(with BT Call Sign)
TAD:Msg Mgr
The built-in digital TAD
answers voice calls and
automatically receives
faxes.
Use this mode to record voice messages in the
ON
4 - 1 SETUP RECEIVE
To select or change your Receive Mode
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 0, 1.
Press ▲ or ▼ to select Fax Only,
Fax/Tel, or Manual.
Initial Setup
1.Receive Mode
Press Menu/Set.
Press Stop/Exit.
4
Current Receive Mode
Fax: Fax Only
F/T: Fax/Tel
Mnl: Manual
TAD: Msg Mgr
If the TAD Mode is On, it overrides
your Receive Mode setting. The
screen shows TAD:Msg Mgr
Press and hold until it
lights.
If the TAD Mode is Off, the Receive
Mode returns to your own setting.
OFF
SETUP RECEIVE 4 - 2
Setting the Ring Delay
The Ring Delay sets the number of times the machine rings before it
answers in Fax Only, Fax/Teland TAD:Msg Mgrmodes. If you
have extension phones on the same line as the machine or subscribe
to the telephone company’s BT Call Sign service, keep the Ring
Delay setting of 4.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 1.
Press ▲ or ▼ to select Ring Delay.
(Fax).
Setup Receive
Ring Delay
Press Menu/Set.
4
Press ▲ or ▼ to select how many
times the line rings before the machine answers (00-04 UK only)
(00-05 Nordic countries only).
Press Menu/Set.
(If you select 00, the line won’t ring at all.)
Press Stop/Exit.
5
Toll Saver must be Offto use the Ring Delay setting.
4 - 3 SETUP RECEIVE
Setting Toll Saver (TAD mode)
When you set the toll saver feature, the machine answers after four
rings if you do not have voice or fax messages and after two rings if
you do have voice or fax messages. This way, when you call the
machine for remote retrieval and let it ring three times, you know you
have no messages and can hang up to avoid a toll charge.
■ When Toll Saver is On, it overrides your Ring Delay setting.
■ The Toll Saver feature is available only when the TAD is set
to On.
■ If you are using BT Call Sign, do NOT use the Toll Saver
feature.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 1.
Press ▲ or ▼ to select Toll Saver.
Press Menu/Set.
(Fax).
Setup Receive
Toll Saver
4
5
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
Press Stop/Exit.
SETUP RECEIVE 4 - 4
Setting the F/T Ring Time (Fax/Tel mode only)
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long
the machine will signal you with its special pseudo/double-ring when
you have a voice call. (If it’s a fax call, the machine prints the fax.)
This pseudo/double-ring happens after the initial ringing from the
phone company. Only the machine rings and no other phones on the
same line will ring with the special pseudo/double-ring. However, you
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 2, 1, 2.
Press ▲ or ▼ to select how long the machine will ring to alert you
that you have a voice call (20, 30, 40 or 70 seconds).
Press Menu/Set.
Press Stop/Exit.
4
Even if the caller hangs up during the pseudo/double-ringing,
the machine will continue to ring for the set time.
Setting the Fax/Tel Announcement
For the Fax/Tel receive mode, you can set up the machine to play an
outgoing announcement for callers when no one is there to answer
page 7-8.)
4 - 5 SETUP RECEIVE
Fax Detect (MFC-620CN only)
When you use this feature, you don’t have to press Mono Start,
Colour Start, or the Fax Receive Code 51 when you answer a
fax call. Selecting Onallows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see Receivingon the LCD or when you hear
‘chirps’ through the handset of an extension phone connected to
another wall socket/phone socket, just replace the handset and your
machine will do the rest.
■ If this feature is set to On, but your machine does not connect
a fax call when you lift an extension or external phone
handset, press the Fax Receive Code 51.
■ If you send faxes from a computer on the same phone line
and the machine intercepts them, set Fax Detect to Off.
■ Selecting Offmeans you’ll have to activate the machine
yourself by pressing Mono Start or Colour Start on the
machine.
—OR—
Press 51on the external or extension phone if you are not
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 3.
Use ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
4
Press Stop/Exit.
SETUP RECEIVE 4 - 6
Fax Detect (FAX-2440C only)
When you use this feature, you don’t have to press Mono Start or
Colour Start, or the Fax Receive Code 51 when you answer a
fax call. Selecting Onallows the machine to receive fax calls
automatically, even if you lift the handset of an extension or external
phone. When you see Receivingon the LCD or when you hear
(chirps) through the handset of an extension phone connected to
another phone socket, just replace the handset and your machine
will do the rest. Selecting Semilets the machine receive the call only
if you’ve answered it at the machine.
■ If this feature is set to On, but your machine does not connect
a fax call when you lift an extension or external phone
handset, press the Fax Receive Code 51.
■ If you send faxes from a computer on the same phone line
and the machine intercepts them, set Fax Detect to Off.
■ Selecting Offmeans you’ll have to activate the machine
yourself by pressing Mono Start or Colour Start on the
machine
—OR—
Press 51 on the external or extension phone if you are not
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 3.
Use ▲ or ▼ to select On, Semior Off.
Press Menu/Set.
(Fax).
4
Press Stop/Exit.
4 - 7 SETUP RECEIVE
Printing a reduced incoming fax
(Auto Reduction)
If you choose On, the machine automatically reduces an incoming
fax to fit on one page of A4, Letter or Legal size paper. The machine
calculates the reduction ratio by using the page size of the document
and your Paper Size setting (Menu/Set, 1, 3).
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 5.
Use ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
Setup Receive
5.Auto Reduction
4
Press Stop/Exit.
■ Turn on this setting if you receive faxes that are split onto two
pages. However, if the document is too long the machine
may still print it on two pages.
■ If left and right margins are cut off, turn on this setting.
Receiving a fax at the end of a conversation
At the end of a conversation you can ask the other party to fax you
information before you both hang up.
1
2
3
Ask the other party to place the document in their machine and
to press Start or Send key.
When you hear the other machine’s CNG tones (beeps), press
Mono Start or Colour Start.
If you picked up the handset, replace it.
SETUP RECEIVE 4 - 8
Printing a fax from the memory
If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2,
5, 1), you can still print a fax from the memory when you are at your
1
2
Press Menu/Set, 2, 5, 3.
Press Mono Start.
Reception into memory
(Not available for colour fax reception)
As soon as the paper tray becomes empty during fax reception, the
screen will display No Paper Fed; please put some paper in the
If the Memory Receiveis Onat this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming faxes will also be stored into memory until the memory is
full, following this no further incoming fax calls will be automatically
answered. To print all data put fresh paper in the paper tray and
press Mono Start or Colour Start.
If the Memory Receiveis Offat this time...
The current fax reception will continue, with the remaining page(s)
being stored in memory, subject to available memory. Subsequent
incoming fax calls will not be automatically answered until fresh
paper is put in the paper tray. To print the last fax received, put paper
in the paper tray and press Mono Start or Colour Start.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 6.
Use ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
4
Press Stop/Exit.
4 - 9 SETUP RECEIVE
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use your machine to 'poll' other machines, or you can have
someone poll your machine.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls your machine to receive
a fax, they pay for the call. If you poll someone's fax machine to
receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Secure Polling
Secure Polling is a way to keep your documents and others from
falling into the wrong hands while the machine is set up for polling.
You can use Secure Polling only with another Brother fax machine.
Anyone who polls to receive a fax must enter the polling secure code.
Setup for Polling Receive (Standard)
Polling Receive is when you call another fax machine to receive a fax
from it.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 7.
Press ▲ or ▼ to select Standard.
(Fax).
Press Menu/Set.
4
Enter the fax number you are polling.
Press Mono Start or Colour Start.
SETUP RECEIVE 4 - 10
Setup for Polling Receive with Secure Code
You need to make sure you are using the same secure code as the
other party.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 7.
Press ▲ or ▼ to select Secure.
Press Menu/Set.
(Fax).
4
Enter a four-digit secure code.
This is the same as the security code of the fax machine you are
polling.
Press Menu/Set.
5
6
Enter the fax number you are polling.
Press Mono Start or Colour Start.
Setup Delayed Polling Receive
You can set the machine to begin Polling Receive at a later time.
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 7.
Press ▲ or ▼ to select Timer.
Press Menu/Set.
(Fax).
4
Enter the time (in 24-hour format) you want to begin polling.
For example, enter 21:45 for 9:45 PM.
Press Menu/Set.
5
Enter the fax number you are polling.
Press Mono Start or Colour Start.
The machine makes the polling call at the time you entered.
You can set up only one Delayed Polling.
4 - 11 SETUP RECEIVE
Sequential Polling
The machine can request documents from several fax units in a
single operation. You just specify several destinations in Step 5.
Afterwards, a Sequential Polling Report will be printed.
1
2
3
If it is not illuminated in green, press
(Fax).
Press Menu/Set, 2, 1, 7.
Press ▲ or ▼ to choose Standard, Secureor Timer.
Press Menu/Set when the screen displays the setting you
want.
4
If you selected Standard, go to Step 5.
■ If you selected Secure, enter a four-digit number and press
Menu/Set, and then go to Step 5.
■ If you selected Timer, enter the time (in 24-hour format) you
want to begin polling and press Menu/Set, and then go to
Step 5.
5
6
Specify the destination fax machines, which you wish to poll by
using One-Touch (FAX-2440C only), Speed-Dial, Search, a
Menu/Set between each location.
Press Mono Start or Colour Start.
The machine polls each number or group in turn for a document.
Press Stop/Exit while the machine is dialling to cancel the
polling process.
To cancel all sequential polling receive jobs, press Menu/Set,
SETUP RECEIVE 4 - 12
Quick-Dial numbers and
dialling options
5
Storing numbers for easy dialling
You can set up your machine to do following types of easy dialling:
One-Touch (FAX-2440C only), Speed-Dial and Groups for
Broadcasting faxes. When you dial a quick-dial number, the LCD
shows the name, if you stored it, or the number.
If you lose electrical power, the quick-dial numbers that are in
the memory will not be lost.
Storing One-Touch Dial numbers
(FAX-2440C only)
Your machine has 3 One-Touch keys where you can
store 6 fax or phone numbers for automatic dialling.
To access numbers
to , hold down Shift as
One-Touch keys are located on the right side of the
control panel.
1
2
Press Menu/Set, 2, 3, 1.
Press the One-Touch key where you
want to store a number.
Set Quick-Dial
1.One-Touch Dial
3
Enter the number (up to 20 digits).
Press Menu/Set.
■ If you want to enter a pause in the dialling sequence (for
example, to access an outside line), press Redial/Pause
as you are entering the digits.
Each key press of Redial/Pause enters a 3.5 second
pause when the number is dialled, displayed by a dash on
the screen.
5 - 1 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
4
5
Use the dial pad to enter the name (up to 15 characters).
Press Menu/Set.
—OR—
Press Menu/Set to store the number without a name.
Go to Step 2 to store another One-Touch number.
—OR—
Press Stop/Exit.
Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (Search/Speed Dial, #, the two-digit
number, and Mono Start or Colour Start). The machine can store
80 Speed-Dial numbers.
1
2
For MFC-620CN, press Menu/Set, 2, 3, 1.
For FAX-2440C, press Menu/Set, 2, 3, 2.
Use the dial pad to enter a two-digit Speed-Dial location number
(01-80).
(For example, press 05.)
Press Menu/Set.
3
4
Enter the phone or fax number (up to 20 digits).
Press Menu/Set.
Use the dial pad to enter the name (up to 15 characters).
Press Menu/Set.
—OR—
Press Menu/Set to store the number without a name.
Go to Step 2 to store another Speed-Dial number.
—OR—
5
Press Stop/Exit.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 2
Changing One-Touch (FAX-2440C only) and
Speed-Dial numbers
If you try to store a One-Touch (FAX-2440C only) or Speed-Dial
number where a number has already been stored, the LCD will show
the name that has been stored there (or number) and will ask you to
do one of the following:
1
Press 1 to change the stored
number.
05:Mike
1.Change 2.Exit
—OR—
Press 2 to exit without making a change.
How to change the stored number or name:
■ If you want to change a character, use
or
to position
the cursor under the character you want to change, and then
type over it.
■ If you want to erase the whole number or whole name, press
Stop/Exit when the cursor is under the first digit or letter.
The characters above and to the right of the cursor will be
deleted.
2
3
Enter a new number.
Press Menu/Set.
Follow the directions beginning at Step 4 in Storing One-Touch
Dial numbers and Storing Speed-Dial numbers. (See page 5-1
5 - 3 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Setting up Groups for Broadcasting
(FAX-2440C only)
Groups, which can be stored on a One-Touch key or a Speed-Dial
location, allow you to send the same fax message to many fax
numbers by pressing only a One-Touch key and Mono Start or
Search/Speed Dial, #, the two-digit location and Mono Start.
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key or a Speed-Dial location.
Finally, you can have up to six small Groups, or you can assign up to
85 numbers to one large Group.
5-3.)
1
2
Press Menu/Set, 2, 3, 3.
Decide where you wish to store the
Group.
Set Quick-Dial
3.Setup Groups
—AND—
Press a One-Touch key.
—OR—
Press Search/Speed Dial and enter the two-digit location,
and then press Menu/Set.
3
4
Use the dial pad to enter the Group number (1 to 6).
Press Menu/Set.
(For example, press 1 for Group 1.)
To include One-Touch or Speed-Dial numbers in the Group,
enter them as follows.
For example, for One-Touch number 2, press One-Touch key 2.
For a number in a black square, such as One-Touch key
,
press Shift and One-Touch key
.
For Speed-Dial location 09, press Search/Speed Dial, and
then press 09 on the dial pad. The LCD shows 02, #09(or
06, #09).
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 4
5
6
Press Menu/Set to accept the numbers for this Group.
the Group.
Press Menu/Set.
(For example, NEW CLIENTS)
7
Press Stop/Exit.
You can print a list of all One-Touch and Speed-Dial numbers.
marked in the GROUP column.
Setting up Groups for Broadcasting
(MFC-620CN only)
Groups allow you to send the same fax message to many fax
numbers by pressing only a few keys (Search/Speed Dial, #, the
two-digit number, and Mono Start). First, you’ll need to store each
fax number as a Speed-Dial number.
Then, you can combine them into a Group. Each Group uses up a
Speed-Dial number. You can have up to six Groups, or you can
assign up to 79 numbers to one large Group.
1
2
Press Menu/Set, 2, 3, 2.
Set Quick-Dial
2.Setup Groups
Use the dial pad to enter the
two-digit Speed-Dial number where
you want to store the Group.
Setup Groups
Speed-Dial? #
Press Menu/Set.
(For example, press 07 and Menu/Set.)
5 - 5 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
3
4
Use the dial pad to enter the Group
number (1 to 6).
Setup Groups
Setup Group:G01
Press Menu/Set.
(For example, press 1 for Group 1.)
The Group number must be between 1 and 6.
To include Speed-Dial numbers in
the Group, press them as follows:
For example, for Speed-Dial
Setup Groups
G01:#05#09
numbers 05 and 09. Press Search/Speed Dial
,
05,
Search/Speed Dial 09. The LCD shows: #05#09
,
.
5
6
Press Menu/Set to accept the Speed-Dial numbers for this
Group.
the Group.
Press Menu/Set.
(For example, type NEW CLIENTS).
7
Press Stop/Exit.
You can print a list of all the Speed-Dial numbers. Group
numbers will be marked in the GROUP column.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 6
Dialling options
Access codes and credit card numbers
(MFC-620CN only)
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
Speed-Dial numbers. You can store these long dialling sequences by
dividing them and setting them up as separate Speed-Dial numbers in
any combination. You can even include manual dialling using the dial
For example, perhaps you have stored ‘555’ on Speed-Dial #03 and
‘7000’ on Speed-Dial #02. If you press Search/Speed Dial, #03,
Search/Speed Dial, #02, and Mono Start or Colour Start, you
will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
Search/Speed Dial, #03 and then press 7001 using the dialling
pad.
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause in the number by pressing
Redial/Pause. Each key press adds a 3.5-second delay.
5 - 7 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Access codes and credit card numbers
(FAX-2440C only)
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the time
and destination. To take advantage of low rates, you can store the
access codes or long-distance carriers and credit card numbers as
One-Touch and Speed-Dial numbers. You can store these long
dialling sequences by dividing them and setting them up as separate
One-Touch and Speed-Dial numbers in any combination. You can
For example, perhaps you have stored ‘555’ on One-Touch key 1 and
‘7000’ on One-Touch key 2. If you press One-Touch key 1,
One-Touch key 2, and Mono Start or Colour Start, you will dial
‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual dialling using the dial pad.
For example, to change the number to 555-7001 you could press
One-Touch key 1 and then press 7001 using the dialling pad.
If you must wait for another dial tone or signal at any point in the
dialling sequence, store a pause there in the number by
pressing Redial/Pause. Each key press adds a 3.5-second
delay.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 8
Pause
Press Redial/Pause to insert a 3.5-second pause between
numbers. If you are dialling overseas, you can press Redial/Pause
as many times as needed to increase the length of the pause.
Tone or Pulse
If you have a Pulse dialling service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below. If
you have Touch Tone service, you will not need this feature to send
tone signals.
1
2
For FAX-2440C, lift the handset.
For MFC-620CN, press Speaker Phone.
Press # on machine’s control panel. Any digits dialled after this
will send tone signals.
When you hang up, the machine will return to the Pulse dialling
service.
5 - 9 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Telephone (voice) operation
(FAX-2440C only)
You can use the machine to make voice telephone calls by dialling
manually or by using Search, One-Touch Dial or Speed-Dial
memory. You can use the handset or Speaker Phone to make and
receive calls.
When you dial a Quick-Dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
Making a telephone call
1
Pick up the handset.
—OR—
Press Speaker Phone.
2
3
4
When you hear a dial tone, dial the number using the dial pad,
One-Touch (FAX-2440C only), Speed-Dial and Search.
If you pressed Speaker Phone, speak clearly toward the
microphone
.
To hang up, replace the handset.
—OR—
Press Speaker Phone.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 10
Answering calls with the Speaker Phone
When the machine rings, instead of lifting the handset, press
Speaker Phone. Speak clearly, toward the microphone
the call, press Speaker Phone.
. To end
If you have a bad telephone line connection, the other party might
hear your voice echoed during the call. Hang up and try the call
again—OR—Pick up the handset.
Mute
1
2
Press Mute/R to put a call on Hold.
You can replace the handset without disconnecting the call.
Pick up the machine handset or press Speaker Phone to
release the call from Hold. Picking up an extension handset will
not release the call from Hold.
5 - 11 QUICK-DIAL NUMBERS AND DIALLING OPTIONS
Telephone (voice) operation
(MFC-620CN only)
You can use the machine to make voice telephone calls by dialling
manually or by using Search or Speed-Dial memory. You can use the
external telephone’s handset or speaker phone to make and receive
calls.
When you dial a quick-dial number, the LCD shows the name you’ve
stored, or if you haven’t stored a name, the fax number you’ve
stored.
How to dial
Making a telephone call
1
2
Press Speaker Phone.
When you hear a dial tone, dial the number using the dial pad,
Speed-Dial and Search.
3
4
Speak clearly toward the microphone
.
Press Speaker Phone.
Answering calls with the Speaker Phone
When the machine rings, press Speaker Phone. Speak clearly,
toward the microphone
. To end the call, press Speaker Phone.
If you have a bad telephone line connection, the other party might
hear your voice echoed during the call. Try the call again—OR—
Pick up the handset of the external telephone, and press
Speaker Phone.
Mute
1
2
Press Mute/R to put a call on Hold when you are using
Speaker Phone.
Press Speaker Phone to release the call from Hold.
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 12
Remote Fax Options
(Not available for colour faxes)
6
Setting up Fax Forwarding
When you select Fax Forward, your machine stores the received fax
in the memory. The machine will then dial the fax number you’ve
programmed and forward the fax message.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select Fax Forward.
Press Menu/Set.
The LCD will ask you to enter the fax number to which faxes will
be forwarded.
3
4
Enter the forwarding number (up to 20 digits).
Press Menu/Set.
Press ▲ or ▼ to select Onor Off.
Fax Forward
Backup Print:On
Press Menu/Set.
If you select Backup Print:On, the machine will also print the
fax at your machine so you will have a copy if there is a power
failure before it is forwarded.
5
Press Stop/Exit.
6 - 1 REMOTE FAX OPTIONS
Setting Fax Storage
If you select Fax Storage, your machine stores the received fax in the
memory. You will be able to retrieve fax messages from another
location using the Remote Retrieval commands.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select Fax Storage.
Press Menu/Set.
3
Press Stop/Exit.
If you have set Fax Storage, a backup copy of the received fax
will automatically be printed at the machine.
Setting PC Fax Receive (MFC-620CN only)
If you select PC Fax Receive, your machine will temporarily store
your received fax messages in its memory, and then automatically
send the faxes to the PC. You can then use your PC to view and
store these faxes.
1
2
Press Menu/Set, 2, 5, 1.
Press ▲ or ▼ to select PC Fax Receive.
Press Menu/Set.
3
4
Press ▲ or ▼ to select Onor Off.
PC Fax Receive
Backup Print:On
Press Menu/Set.
Press Stop/Exit.
■ Before you can set up PC Fax Receive you must install the
MFL-Pro Suite software on your PC. Make sure your PC is
connected and turned on. (For details See Using Brother
PC-FAX software on page 5-1 in Software User’s Guide on
the CD-ROM.)
■ If you select Backup Print:On, the machine will also print
the fax at your machine so you will have a copy if there is a
power failure before it is sent to the PC.
■ If you get an error message and the machine cannot print the
faxes in memory, you can use this setting to transfer your
12-1.)
REMOTE FAX OPTIONS 6 - 2
Turning off Remote Fax Options
If you set the Remote Fax Options to Offand there are faxes in your
machine’s memory, the LCD will give you two options.
■ If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
■ If you press 2, the memory will not be erased and the setting will
be unchanged.
6 - 3 REMOTE FAX OPTIONS
Setting your Remote Access Code
The remote access code lets you access the Remote Retrieval
features when you are away from your machine. Before you use the
remote access and retrieval features, you have to set up your own
code. The default code is inactive code (--- ).
1
2
Press Menu/Set, 2, 5, 2.
Enter a three-digit code using numbers 0-9 or
Press Menu/Set. (The preset ‘ ’ cannot be changed.)
.
Do not use the same code used for your Fax Receive Code
( 51) or Telephone Answer Code (#51).
3
Press Stop/Exit.
You can change your code at any time by entering a new one.
If you want to make your code inactive, press Stop/Exit in Step
2 to restore the inactive setting (--- ).
REMOTE FAX OPTIONS 6 - 4
Remote Retrieval
You can call your machine from any touch tone telephone or fax
machine, then use the Remote Access Code and remote commands
to retrieve fax messages.
Using your Remote Access Code
1
2
3
Dial your fax number from a telephone or another fax machine
using touch tone.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ).
The machine signals if it has received messages:
1 long beep — Fax messages
2 long beeps — Voice messages
3 long beeps — Fax & Voice messages
No beeps — No messages
4
The machine gives two short beeps to tell you to enter a
command. The machine will hang up if you wait longer than 30
seconds to enter a command. The machine will beep three
times, if you enter an invalid command.
5
6
Press 90 to reset the machine when you’ve finished.
Hang up.
If your machine is set to Manualmode and you want to use the
remote retrieval features, you can access your machine by
waiting about 2 minutes after it starts ringing, and then entering
the Remote Access Code within 30 seconds.
6 - 5 REMOTE FAX OPTIONS
Remote commands
Follow the commands below to access features when you are away
from the machine. When you call the machine and enter your
Remote Access Code (3 digits followed by ), the system will give
two short beeps and you must enter a remote command.
Remote commands
Operation details
91 Playing Voice Messages
After one long beep, the machine plays the
ICM.
1 Repeat
or
Skip Backward
Press 1 while listening to an ICM to repeat it.
If you press 1 before a message, you will hear
the previous message.
2 Skip Forward
While playing the ICM, you can skip to the
next message.
9 STOP Playing
Stop playing the ICM.
93 Erase all ICM
If you hear one long beep, the erase is
accepted. If you hear three short beeps, you
cannot erase because all voice messages
have not been played, or there are no voice
message to erase.
* This code erases all recorded messages,
not one at a time.
94 Play and Record OGM in
Memory
1 Play
1 TAD Message The machine plays the selected OGM. You
can stop playing OGMs by pressing 9.
2 F/T Message
2 Record 1 TAD Message After one long beep, you can record the
selected OGM. You will hear the message
played once. You can stop recording the
2 F/T Message
message by pressing 9.
REMOTE FAX OPTIONS 6 - 6
Remote commands
Operation details
95 Change the Fax Forwarding
or Fax Storage settings
1 OFF
You can select Offafter you have retrieved
or erased all your messages.
2 Fax Forwarding
4 Fax Forwarding number
6 Fax Storage
If you hear one long beep, the change has
been accepted. If you hear three short beeps,
you cannot change it because the conditions
have not been met (for example, registering a
Fax Forwarding number). You can register
your Fax Forwarding number by entering 4.
on page 6-8.) Once you have registered the
number, Fax Forwarding will work.
96 Retrieve a fax
2 Retrieve all faxes
Enter the number of a remote fax machine to
receive stored fax message(s). (See page
6-8.)
3 Erase faxes from the
memory
If you hear one long beep, fax messages
have been erased from the memory.
97 Check the receiving status You can check whether your machine has
received any fax or voice messages. If yes,
you will hear one long beep. If no, you will
hear three short beeps.
1 Document
2 Voice
98 Change the Receive Mode If you hear one long beep, your change has
been accepted.
1 TAD
2 Fax/Tel
3 Fax Only
90 Exit
Pressing 90 will allow you to exit Remote
Retrieval. Wait for the long beep, then replace
the handset.
6 - 7 REMOTE FAX OPTIONS
Retrieving fax messages
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
As soon as you hear two short beeps, use the dial pad to press
962.
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your machine beep. Your machine will
call the other machine, which will then print your fax messages.
Changing your Fax Forwarding number
You can change the default setting of your fax forwarding number
from another telephone or fax machine using touch tone.
1
2
Dial your fax number.
When your machine answers, immediately enter your Remote
Access Code (3 digits followed by ). If you hear one long
beep, you have messages.
3
4
When you hear two short beeps, use the dial pad to press 954.
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine where you want your fax
messages forwarded followed by ## (up to 20 digits).
You cannot use
you want to store a pause.
and # as dial numbers. However, press # if
5
Hang up after you hear your machine beep.
REMOTE FAX OPTIONS 6 - 8
TAD (Telephone Answering
Device)
7
TAD mode
TAD mode allows you to store up to 99 incoming voice messages
that are a maximum of 3 minutes each in the memory. Voice
messages are stored on a “first-come, first-served” basis. You can
6-5.)
You must record an outgoing message in order to use the TAD
Setting up the TAD
You must set up the TAD in the following order:
1
Record TAD Outgoing Message (Msg Ctr OGM).
page 7-2.)
2
Press and hold
until it lights to activate the TAD mode.
7 - 1 TAD (TELEPHONE ANSWERING DEVICE)
Recording TAD Outgoing Message
(FAX-2440C only)
Recording the TAD Outgoing Message (TAD Message) is the first
step you need to follow before you can turn on the TAD. Make sure
your OGM is less than 20 seconds long.
1
2
Press Menu/Set, 2, 7, 1.
The LCD prompts you to choose an OGM.
Press ▲ or ▼ to select TAD Message(not F/T Message).
Press Menu/Set.
This is the only setting you can select if you want to turn on
the TAD.
3
4
Press ▲ or ▼ to select Record MSG.
Press Menu/Set.
Pick up the handset to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal.
5
6
Replace the handset.
The TAD will play your OGM.
Press Stop/Exit.
TAD (TELEPHONE ANSWERING DEVICE) 7 - 2
Recording TAD Outgoing Message
(MFC-620CN only)
Recording the TAD Outgoing Message (TAD Message) is the first
step you need to follow before you can turn on the TAD. Make sure
your OGM is less than 20 seconds long.
1
2
Press Menu/Set, 2, 7, 1.
The LCD prompts you to choose an OGM.
Press ▲ or ▼ to select TAD Message(not F/T Message).
Press Menu/Set.
This is the only setting you can select if you want to turn on
the TAD.
3
Press ▲ or ▼ to select Record MSG.
Press Menu/Set to record a message.
For example: Hello. We are unable to take your call at this time.
Please leave a message after the signal.
4
5
Press Stop/Exit.
The TAD will play your OGM.
Press Stop/Exit.
Listening to Outgoing Message (OGM)
1
2
Press Menu/Set, 2, 7, 1.
Press ▲ or ▼ to select TAD Message(or F/T Message).
Press Menu/Set.
3
Press ▲ or ▼ to select Play MSG.
Press Menu/Set.
Adjust the volume by pressing Volume
or
.
4
Press Stop/Exit.
7 - 3 TAD (TELEPHONE ANSWERING DEVICE)
Erasing Outgoing Message (OGM)
1
2
Press Menu/Set, 2, 7, 1.
Press ▲ or ▼ to select TAD Message(not F/T Message).
Press Menu/Set.
3
4
Press ▲ or ▼ to select Erase MSG.
Press Menu/Set.
Press 1 to erase the OGM.
—OR—
Press 2 to exit without erasing.
Press Stop/Exit.
5
Activating TAD mode
Press and hold
until it lights and the LCD shows. When
light
is out, the TAD is OFF.
Message indicator
The
light flashes when you have new voice messages waiting for
your review.
The LCD displays the total number of
voice and fax messages stored in the
TAD memory.
Voice:03 Fax:00
Fax messages will be stored only when Fax Storage is turned
on (Menu/Set, 2, 5, 1).
TAD (TELEPHONE ANSWERING DEVICE) 7 - 4
Playing voice messages
Follow the steps below to listen to voice messages:
1
For FAX-2440C, press Play/Record.
For MFC-620CN, press Play.
Adjust the Volume by pressing
or
.
All messages are played in the order they were recorded. The
LCD shows the number of the current message, and the total
number of messages.
During playback, the LCD shows the time and date the message
was recorded.
2
3
Press
message. Press # (FWD) to skip to the next message. You can
press
(RWD) at the end of the message to repeat a
and # repeatedly until you reach the message you
want to play.
Press Stop/Exit.
Printing a fax message
Once you print a new fax message stored in memory, it is erased
from the memory automatically.
1
For FAX-2440C, press Play/Record.
For MFC-620CN, press Play.
After two seconds, the fax machine begins to play voice
messages.
2
3
If the Fax Storage is on and there are fax messages in memory,
the LCD shows:
To print the faxes, press 1.
Print Document
1.Yes 2.No
—OR—
Press 2 to exit without printing.
7 - 5 TAD (TELEPHONE ANSWERING DEVICE)
Erasing incoming messages
You can erase voice messages individually, or all at once.
To erase voice messages individually
1
For FAX-2440C, press Play/Record.
For MFC-620CN, press Play.
The machine sounds a two-second beep and begins message
playback. Each message is preceded by one long beep, and
followed by two short beeps.
2
To erase a specific message, press
Erase this Msg.?
1.Yes 2.No
Erase immediately after the two
short beeps, or while the message is
playing.
3
4
Press 1 to erase the message.
—OR—
Press 2 to cancel.
Press Stop/Exit.
To erase messages all at once
1
2
Press Erase.
Press ▲ or ▼ to select erasing all
voice messages (Voice:), all
Erase All Voice?
Select ▲▼ & Set
document messages (Fax), or all voice and fax messages
(Erase All Msg.?).
Press Menu/Set.
Press 1 to erase.
—OR—
Press 2 to cancel.
Press Stop/Exit.
3
4
TAD (TELEPHONE ANSWERING DEVICE) 7 - 6
Setting Maximum Time for incoming messages
Your machine comes set to receive voice messages up to 30
seconds long. You can change this setting to 60, 120 or 180
seconds.
1
2
Press Menu/Set, 2, 7, 2.
Press ▲ or ▼ to select the maximum time setting for incoming
messages (30, 60, 120 or 180 seconds).
Press Menu/Set.
Press Stop/Exit.
3
Setting Toll Saver
ICM Recording Monitor
This feature lets you turn the speaker volume for voice messages On
or Off. When you turn the monitor Off, you will not hear messages
as they come in.
1
2
Press Menu/Set, 2, 7, 3.
Use ▲ or ▼ to select Off(or On).
Press Menu/Set.
3
Press Stop/Exit.
7 - 7 TAD (TELEPHONE ANSWERING DEVICE)
Recording a conversation (FAX-2440C only)
If you are using the handset, you can record a telephone
conversation by pressing Play/Record during the conversation.
Your recording can be as long as the Incoming Message Maximum
Time. The other party will hear an intermittent beep while recording.
To stop recording, press Stop/Exit.
Record Fax/Tel Outgoing Announcement
(F/T OGM)
This is the announcement played by your Brother machine (not an
external TAD) when someone calls and your machine is set to
Fax/Tel receive mode. Although callers hear your announcement,
they cannot leave a message. By choosing F/T Message(not TAD
Message) you can record the announcement using the same steps
erase the F/T Message the same way, by choosing F/T Message
If you need to review the steps for setting up the Fax/Tel receive
mode, see Chapter 4.
TAD (TELEPHONE ANSWERING DEVICE) 7 - 8
Printing reports
8
Fax settings and activity
You need to set up the Transmission Verification Report and Journal
Period in the menu table.
Press Menu/Set, 2, 4, 1.
—OR—
Press Menu/Set, 2, 4, 2.
Customizing the Transmission Verification
Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you selectOnor On+Image, the
report will print for every fax you send.
If you send a lot of faxes to the same place, you may need more than
the job numbers to know which faxes you must send again. Selecting
On+Imageor Off+Imagewill print a section of the fax’s first page
on the report to help you remember.
When the Verification Report is turned Offor Off+Image, the
Report will only print if there is a transmission error, with NG in
the RESULT column.
1
2
Press Menu/Set, 2, 4, 1.
Press ▲ or ▼ to select Off+Image, On, On+Imageor Off.
Press Menu/Set.
3
Press Stop/Exit.
8 - 1 PRINTING REPORTS
Setting the Journal Period
You can set the machine to print a journal at specific intervals (every
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off,
you can print the report by following the steps on the next page.
The default setting is Every 50 Faxes.
1
2
Press Menu/Set, 2, 4, 2.
Press ▲ or ▼ to choose an interval.
Press Menu/Set.
Report Setting
2.Journal Period
(If you choose 7 days, the LCD will ask you to choose a day on
which to begin the 7-day countdown.)
3
4
Enter the time to begin printing in 24-hour format.
Press Menu/Set.
(For example: enter 19:45 for 7:45 PM.)
Press Stop/Exit.
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print
the report at the selected time and then erase all jobs from its
memory. If the machine’s memory becomes full with 200 jobs
before the time you selected has passed, the machine will print
the Journal early and then erase all jobs from memory. If you
want an extra report before it is due to print, you can print it
without erasing the jobs from memory.
If you select Every 50 Faxes, the machine will print the
Journal when the machine has stored 50 jobs.
PRINTING REPORTS 8 - 2
Printing reports
Following reports are available:
Prints the Help List so you can see at-a-glance
1.Help List
how to quickly program your machine.
Lists names and numbers stored in the
One-Touch (FAX-2440C only) and Speed-Dial
memory, in numerical order.
2.Quick-Dial
Lists information about the last incoming and
outgoing faxes.
3.Fax Journal
(TX means Transmit.) (RX means Receive.)
Prints a Transmission Verification Report for your
last transmission.
4.XMIT Verify
Lists your settings.
5.User Settings
Lists your Network settings.
6.Network Config
(MFC-620CN only)
How to print a report
1
For FAX-2440C, press Menu/Set, 4.
For MFC-620CN, press Menu/Set, 6.
Press ▲ or ▼ to select the report you want.
Press Menu/Set.
2
—OR—
Enter the number of the report you want to print.
For example, press 1 to print the Help List.
Press Mono Start.
3
8 - 3 PRINTING REPORTS
Making copies
9
Using the machine as a copier
You can use your machine as a copier, making up to 99 copies at a
time.
Enter Copy mode
Before making copies, make sure that
(Copy) is illuminated
in green. If it is not, press
(Copy) to enter Copy mode. The
default setting is Fax. You can change the number of seconds or
The LCD shows the default copy setting
Copy Ratio
Quality
No of Copies
MAKING COPIES 9 - 1
Making a single copy
1
2
Press
(Copy) to illuminate it in green.
Load your document.
Press Mono Start or Colour Start.
3
To stop copying, press Stop/Exit.
Making multiple copies
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
Press Mono Start or Colour Start.
Stop copying
To stop copying, press Stop/Exit.
9 - 2 MAKING COPIES
Using the Copy Options key
(Temporary settings)
When you want to quickly change the copy settings temporarily for
the next copy, use the Copy Options key. You can use different
combinations.
Copy Options key
These settings are temporary, and the machine returns to its
default settings 60 seconds after it finishes copying. However if
you have set the Mode Timer to 0 or 30 seconds, the machine
returns to the default settings after the number of seconds that
You can save the copy settings you use most often by setting
MAKING COPIES 9 - 3
Changing the temporary copy settings
Use the Copy Options key to quickly set the following copy
settings temporarily for the next copy.
Press
Copy
Menu Selections
Options
Factory
Setting
Page
Options
select
select
Quality
Fast/Normal/Best
Normal
100%
9-6
Enlarge/Reduce
50%/69%/78%/83%/
93%/97%/100%/
104%/142%/186%/
198%/200%/
Custom(25-400%)
Paper Type
Paper Size
Plain/Inkjet/
Glossy/
Transparency
Plain
A4
9-7
9-8
Letter/Legal/
A4/A5/
10(W) x 15(H)cm
Brightness
Stack/Sort
Page Layout
-
+
-
+
Stack/Sort
Stack
Off(1 in 1)/
2 in 1 (P)/
2 in 1 (L)/
4 in 1 (P)/
4 in 1 (L)/
Poster(3 x 3)
Off
(1 in 1)
9-13
No. of Copies
No. of Copies:01 01
(01-99)
After you choose your settings by pressing Menu/Set, the LCD
shows Set temporarily.
Press Mono Start or Colour Start if you’re finished choosing
settings.
—OR—
Press ▲ or ▼ to select more settings.
9 - 4 MAKING COPIES
Increasing copy speed or quality
You can select the copy quality. The default setting is Normal.
Normal
Recommended mode for ordinary printouts. Good
copy quality with adequate copy speed.
Fast
Fast copy speed and lowest ink consumption. Use
FAST to save time (document to be proof-read, large
documents or many copies).
Best
Use this mode to copy precise images such as
photographs. BEST uses the highest resolution and
slowest speed.
1
2
Press
(Copy) to illuminate it in green.
Load your document.
3
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Quality.
Press ▲ or ▼ to choose the copy quality (Fast, Normalor
Best).
Press Menu/Set.
6
Press Mono Start or Colour Start.
MAKING COPIES 9 - 5
Enlarging or reducing the image copied
You can select the following enlargement or reduction ratios.
Custom(25-400%)allows you to enter a ratio from 25% to 400%.
Press Copy Options
Custom(25-400%)
200%
198% 10x15cm→A4
186%10x15cm→LTR
142% A5→A4
104% EXE→LTR
100%
and
Enlarge/Reduce
or
to select
97% LTR→A4
93% A4→LTR
83% LGL→A4
78% LGL→LTR
69% A4→A5
50%
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Enlarge/Reduce.
Press Menu/Set.
Press ▲ or ▼ to select the enlargement or reduction ratio you
want.
Press Menu/Set.
—OR—
You can select Custom(25-400%)and press Menu/Set.
Use the dial pad to enter an enlargement or reduction ratio from
25%to 400%.
Press Menu/Set.
(For example, press 5 3 to enter 53%.)
9 - 6 MAKING COPIES
6
Press Mono Start or Colour Start.
Special Copy Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)
or Poster are not available with Enlarge/Reduce.
Setting paper type
If you are copying on special paper, be sure to select the type of
paper you are using so you will get the best print quality.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Paper Type.
Press Menu/Set.
Press ▲ or ▼ to select the type of paper you are using (Plain,
Inkjet, Glossyor Transparency).
Press Menu/Set.
6
Press Mono Start or Colour Start.
You can change the default Paper Type setting at any time.
MAKING COPIES 9 - 7
Setting paper size
If copying on paper other than A4 size, you will need to change the
paper size setting.
You can copy on Letter, Legal, A4, A5 or
Photo Card (10(W) cm x 15(H) cm) paper.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Paper Size.
Press Menu/Set.
Press ▲ or ▼ to select the size of paper you are using
(Letter, Legal, A4, A5or 10(W) x 15(H)cm).
Press Menu/Set.
6
Press Mono Start or Colour Start.
Adjusting brightness
You can adjust the copy brightness to make copies darker or lighter.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Brightness.
Press Menu/Set.
Press ▲ to make a lighter copy.
—OR—
Press ▼ to make a darker copy.
Press Menu/Set.
6
Press Mono Start or Colour Start.
9 - 8 MAKING COPIES
Sorting copies using the ADF
You can sort multiple copies. Pages will be stacked in the order 321,
321, 321, and so on.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
6
Press Copy Options and ▲ or ▼ to select Stack/Sort.
Press Menu/Set.
Press ▲ or ▼ to select Sort.
Press Menu/Set.
Press Mono Start or Colour Start.
MAKING COPIES 9 - 9
Making N in 1 copies or a poster (Page Layout)
You can reduce the amount of copies by using the N in 1 copy
feature. This allows you to copy two or four pages onto one page,
allowing you to save paper. It is also possible to create a poster.
When you use the Poster feature your machine divides your
document into sections, then enlarges the sections so you can
assemble them into a poster.If you want to print a poster, use the
scanner glass.
■ Please make sure Paper Size is set to A4or Letter.
■ You can use N in 1 copy feature with 100% copy size only.
■ (P) means Portrait and (L) means Landscape.
1
2
3
Press
(Copy) to illuminate it in green.
Load your document.
Use the dial pad to enter the number of copies you want
(up to 99).
4
5
Press Copy Options and ▲ or ▼ to select Page Layout.
Press Menu/Set.
Press ▲ or ▼ to select 2 in 1 (P), 2 in 1 (L),
4 in 1 (P), 4 in 1 (L), Poster(3 x 3)or Off(1 in 1).
Press Menu/Set.
6
7
Press Mono Start or Colour Start to scan the document.
If you are making a poster or placed the document in the ADF,
the machine scans the page and starts printing.
9 - 10 MAKING COPIES
If you are using the scanner glass:
8
After the machine scans the page,
the LCD shows:
Next Page?
1.Yes 2.No
Press 1 to scan the next page.
9
Put the next document on the
scanner glass.
Set Next Page
Then Press Set
Press Menu/Set.
Repeat Steps 8 and 9 for each page of the layout.
10 After all the pages of the document have been scanned,
press 2 to end.
If Glossyhas been selected in the Paper Type setting for N in
1 copies, the machine will print the images as if Plain paper had
been selected.
■ If you are producing multiple colour copies, N in 1 copies are
not available.
■ N in 1 colour copies are not available for FAX-2440C.
■ For Poster copies, you cannot make more than one copy.
MAKING COPIES 9 - 11
Place document face down in the direction shown below.
2 in 1 (P)
2 in 1 (L)
4 in 1 (P)
4 in 1 (L)
Poster (3X3)
You can make a poster
size copy of a
photograph.
9 - 12 MAKING COPIES
Changing the default copy settings
You can save the copy settings you use most often by setting them
as default. These settings will remain until you change them again.
Increasing copy speed or quality
1
2
Press Menu/Set, 3, 1.
Press ▲ or ▼ to select Normal, Bestor Fast.
Press Menu/Set.
3
Press Stop/Exit.
Adjusting brightness
1
2
Press Menu/Set, 3, 2.
Press ▲ to make a lighter copy.
—OR—
Press ▼ to make a darker copy.
Press Menu/Set.
3
Press Stop/Exit.
Adjusting contrast
You can change the contrast to help an image look sharper and more
vivid.
1
2
Press Menu/Set, 3, 3.
Press ▲ to increase the contrast.
—OR—
Press ▼ to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
MAKING COPIES 9 - 13
Adjusting colour saturation
1
2
Press Menu/Set, 3, 4.
Press ▲ or ▼ to select Red, Greenor Blue.
Press Menu/Set.
3
Press ▲ to increase the colour saturation.
—OR—
Press ▼ to decrease the colour saturation.
Press Menu/Set.
4
Return to Step 2 to select the next colour.
—OR—
Press Stop/Exit.
9 - 14 MAKING COPIES
Legal limitations
Colour reproductions of certain documents are illegal and may result
in either criminal or civil liability. This memorandum is intended to be
a guide rather than a complete listing of every possible prohibition. In
case of doubt, we suggest that you check with relevant authorities as
to any particular questionable documents.
The following are examples of documents which should not be
copied:
■ Money
■ Bonds or other certificates of indebtedness
■ Certificates of Deposit
■ Armed Forces Service or Draft papers
■ Passports
■ Postage Stamps (cancelled or uncancelled)
■ Immigration Papers
■ Welfare documents
■ Cheques or Drafts drawn by Governmental Agencies
■ Identification Documents, badges or insignias
■ Licences and Certificates of Title to motor vehicles
Copyrighted works cannot be copied. Sections of a copyrighted work
can be copied for ‘fair use.’ Multiple copies would indicate improper
use.
Works of art should be considered the equivalent of copyrighted
works.
MAKING COPIES 9 - 15
Walk-Up PhotoCapture
10
Center™ (MFC-620CN only)
Introduction
Even if your machine is not connected to your computer, you can
print photos directly from the digital camera media. Your Brother
machine includes five media drives (slots) for use with popular digital
camera media: CompactFlash®, SmartMedia®, Memory Stick®,
SecureDigital™, and xD-Picture Card™.
CompactFlash®
SmartMedia®
Memory Stick®
(Type I only)
SecureDigital™
xD-Picture Card™
The PhotoCapture Center™ feature lets you print digital photos from
your digital camera at high resolution to get photo quality printing.
■ miniSD™ can be used with miniSD™ adapter.
■ Memory Stick Duo™ can be used with Memory Stick Duo™
adapter.
■ Adapters are not included with the machine. Contact a third
party supplier for adapters.
10 - 1 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
PhotoCapture Center™ requirements
To avoid error conditions, please remember:
■ The DPOF file on the media card must be in a valid format.
■ The image file extension must be .JPG (Other image file
extensions .JPEG, .TIF, .GIF and so on will not be recognized).
■ Walk-up PhotoCapture Center™ printing must be performed
separately from PhotoCapture Center™ operations using the PC.
(Simultaneous operation is not available.)
■ IBM Microdrive™ is not compatible with the machine.
■ The machine can read up to 999 files in a media card.
■ Use only Smart media cards with a 3.3v voltage rating.
When printing the INDEX or IMAGE, the PhotoCapture Center™
will print all the valid images, even if one or more images have
been corrupted. A portion of the corrupted image may be
printed.
Your machine is designed to read media cards that have been
formatted by a digital camera.
When a digital camera formats a media card it creates a special
folder into which it copies image data. If you need to modify the
image data stored on a media card with your PC, we
recommend that you do not modify the folder structure created
by the digital camera. When saving new or modified image files
to the media card we also recommend you use the same folder
your digital camera uses. If the data is not saved to the same
folder the machine may not be able to read the file or print the
image.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 2
Getting started
Firmly insert the card into the appropriate slot.
SecureDigital™
Memory Stick®
CompactFlash®
xD-Picture Card™
SmartMedia®
PhotoCapture key indications:
■ PhotoCapture light is ON, the media
card is inserted properly.
■ PhotoCapture light is OFF, the media
card is not properly inserted.
■ PhotoCapture light is BLINKING, the
media card is being read or written to.
Do NOT unplug the power cord or remove the media card from
the media drive (slot) while the machine is reading or writing to
the card (the PhotoCapture key is blinking). You will lose
your data or damage the card.
The machine can only read one media card at a time so do not insert
more than one card.
10 - 3 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
The steps below give a brief outline of the Direct Printing
feature. Please see the remaining pages of this chapter for more
detailed instructions.
1
Insert the media card firmly into the media drive (slot).
When you insert your media card
C.Flash Active
Press PhotoCapture key...
into the proper slot, the LCD shows.
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing PhotoCapture.
2
3
Press PhotoCapture.
Print the index which shows thumbnails views of images stored
on your media card. Your machine will give an image number to
each thumbnail.
Press ▲ or ▼ to select Print Indexand then press
Menu/Set.
Press Colour Start to start printing the index sheet.
4
To print images, press ▲ or ▼ to select Print Imagesand then
press Menu/Set.
Enter the image number and press Menu/Set.
Press Colour Start to start printing.
You can change the settings for printing images, such as the
Paper Type & Paper Size, Print Size and number of copies.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 4
Printing the Index (Thumbnails)
The PhotoCapture Center™ assigns numbers for images (such as
No.1, No.2, No.3, and so on).
It does not recognize any other numbers or file names that your
digital camera or PC have used to identify the pictures. You can print
a thumbnail page (Index page with 6 or 5 images per line). This will
show all the pictures on the media card.
1
2
3
Make sure you have inserted the media card.
Press ▲ or ▼ to select Print Index.
Press Menu/Set.
Press ▲ or ▼ to select 6 Images/Lineor 5 Images/Line.
Press Menu/Set.
Index
Index
5 Images/Line
6 Images/Line
4
Press Colour Start to start printing.
Print time for 5 Images/Line will be slower than 6 Images/Line,
10 - 5 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
Printing images
Before you can print an individual image, you have to know the
image number.
Print the Index first.
1
2
Make sure you have inserted the media card.
Press ▲ or ▼ to choose Print Images.
Press Menu/Set.
If your media card contains valid DPOF information, the LCD
10-8.
3
Use the dial pad to enter the image
number that you want to print from
Enter & Set Key
No.:1,3
the Index page (Thumbnails).
Press Menu/Set.
Repeat this step until you have entered all the image numbers
that you want to print.
You can enter all the numbers at one time by using the
key for
a comma or the # key for hyphen.
(For example, Enter 1 3 6 - to print images No.1, No.3 and
No.6. Enter 1#5 to print images No.1 to No.5).
4
After you have selected all the image numbers, press
Menu/Set again, and go to Step 5.
—OR—
If you have finished choosing settings, press Colour Start.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 6
Paper Type & Paper Size
5
Press ▲ or ▼ to select the type of paper you are using,
Letter Glossy, 10x15cm Glossy, 13x18cm Glossy,
A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,
A4 Inkjetor 10x15cm Inkjet.
Press Menu/Set.
If you selected Letter or A4, go to Step 6.
If you selected another size, go to Step 7.
—OR—
If you have finished choosing settings, press Colour Start.
Print Size
6
If you selected Letter or A4, press ▲ or ▼ to select the print size
(10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm
or Max. Size).
Press Menu/Set, and go to Step 7.
—OR—
If you have finished choosing settings, press Colour Start.
Printed Position for A4 paper
1
2
3
4
5
6
10 x 8cm 13 x 9cm 15 x 10cm 18 x 13cm 20 x 15cm Max. Size
Number of Copies
7
8
Use the dial pad to enter the number of copies you want.
Press Menu/Set.
Press Colour Start to print.
The settings that you want to use with the card will be kept until
you take out the media card from the drive (slot), print images or
press Stop/Exit.
10 - 7 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
DPOF printing
DPOF stands for Digital Print Order Format.
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak
Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.
Ltd. and Sony Corporation.) created this standard to make it easier
to print images from a digital camera.
If your digital camera supports DPOF printing, you will be able to
select on the Digital Camera display the images and number of
copies you want to print.
When the memory card (CompactFlash®, SmartMedia®,
Memory Stick®, SecureDigital™ and xD-Picture Card™) containing
DPOF information is put into your machine, you can print the
selected image easily.
1
Insert your media card into the
proper drive (slot).
C.Flash Active
Press PhotoCapture key...
The media active message will be shown for 60 seconds and
then disappear. Even in that case, you can enter the
PhotoCapture mode by pressing PhotoCapture.
2
3
Press PhotoCapture.
Press ▲ or ▼ to select Print Images.
Press Menu/Set.
4
5
If there is a DPOF file on the card,
the LCD shows:
Select ▲▼ & Set
DPOF Print:Yes
Press ▲ or ▼ to select
DPOF Print:Yes.
Press Menu/Set.
If you want to choose the images and their print options now,
select DPOF Print:No.
6
Press Colour Start to print.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 8
Changing the default settings
You can save the PhotoCapture Center™ settings you use most often
by setting them as default. These settings will remain until you
change them again.
Increasing print speed or quality
1
2
Press Menu/Set, 4, 1.
Press ▲ or ▼ to select Normalor Photo.
Press Menu/Set.
3
Press Stop/Exit.
Setting the paper & size
1
2
Press Menu/Set, 4, 2.
Press ▲ or ▼ to select Letter Glossy, 10x15cm Glossy,
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,
Letter Inkjet, A4 Inkjetor 10x15cm Inkjet.
Press Menu/Set.
If you selected Letter or A4, press ▲ or ▼ to select the print size
(10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm
or Max. Size).
Press Menu/Set.
Press Stop/Exit.
3
Adjusting brightness
1
2
Press Menu/Set, 4, 3.
Press ▲ to make a lighter print.
—OR—
Press ▼ to make a darker print.
Press Menu/Set.
3
Press Stop/Exit.
10 - 9 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
Adjusting contrast
You can choose the contrast setting. More contrast will make an
image look sharper and more vivid.
1
2
Press Menu/Set, 4, 4.
Press ▲ to increase the contrast.
—OR—
Press ▼ to decrease the contrast.
Press Menu/Set.
3
Press Stop/Exit.
Colour enhancement
You can turn on the colour enhancement feature to print more vivid
images. Printing time will be slower.
1
2
Press Menu/Set, 4, 5.
Press ▲ or ▼ to select On.
Press Menu/Set.
—OR—
Select Offand press Menu/Set, then go to Step 5.
If you select On, you can customize the White Balance,
Sharpness or Colour Density.
3
Press ▲ or ▼ to select White Balance, Sharpnessor
Color Density.
Press Menu/Set.
4
5
Press ▲ or ▼ to adjust the degree of the setting.
Press Menu/Set.
Press Stop/Exit.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 10
■ White Balance
This setting adjusts the hue of the white areas of an image.
Lighting, camera settings and other influences will effect the
appearance of white. The white areas of a picture may be slightly
pink, yellow or some other colour. By using this adjustment you
can correct this effect and bring the white areas back to pure
white.
■ Sharpness
This setting enhances the detail of an image. It is similar to
adjusting the fine focus on a camera. If the image is not in true
focus and you cannot see the fine details of the picture, then
adjust the sharpness.
■ Colour Density
This setting adjusts the total amount of colour in the image. You
can increase or decrease the amount of colour in an image to
improve a washed out or weak picture.
10 - 11 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
Cropping
If your photo is too long or wide to fit the available space on your
selected layout, part of the image will be automatically cropped.
The default setting is On. If you want to print the whole image, turn
this setting to Off.
1
2
Press Menu/Set, 4, 6.
Press ▲ or ▼ to select Off(or On)
Press Menu/Set.
.
3
Press Stop/Exit.
Cropping:On
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Cropping:Off
Borderless
This feature expands the printable area to the edges of the paper.
Printing time will be slightly slower.
1
2
Press Menu/Set, 4, 7.
Press ▲ or ▼ to select Off(or On)
Press Menu/Set.
.
3
Press Stop/Exit.
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 12
Understanding the Error Messages
Once you are familiar with the types of errors that can occur while
you’re using the PhotoCapture Center™, you can easily identify and
troubleshoot any difficulties.
When an error message appears on the LCD, the machine will beep
to get your attention.
Media Error—This message will appear if you insert a media card
that is either bad or not formatted, or when there is a problem with
the media drive. To clear this error, take out the media card.
No File—This message will appear if you try to access a media
card in the drive (slot) that does not contain a .JPG file.
Out of Memory—This message will appear if you are working with
images that are too large for the machine’s memory.
10 - 13 WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY)
Using PhotoCapture Center™ from
your PC
You can access the media card that is in the media drive (slot) of the
machine from your PC.
(See Using the PhotoCapture Center™ from your PC on page 6-1 in
Software User’s Guide on the CD-ROM or Using the PhotoCapture
Center™ from a Macintosh® (not available for MFC-3240C and
MFC-5440CN) on page 8-45 in the Software User’s Guide on the
CD-ROM.)
Using PhotoCapture Center™ for
scanning documents
You can scan documents and save them onto a media card to
quickly and easily make documents portable. (See Scan to Card (not
available for MFC-3240C, MFC-210C and MFC-5440CN) on page
2-23 in Software User’s Guide on the CD-ROM.)
WALK-UP PHOTOCAPTURE CENTER™ (MFC-620CN ONLY) 10 - 14
Important information
11
For your safety
To ensure safe operation the supplied three-pin plug must be
inserted only into a standard three-pin electrical socket that is
effectively grounded through the normal household wiring.
The fact that the equipment operates satisfactorily does not imply
that the power is grounded and that the installation is completely
safe. For your safety, if in any doubt about the effective grounding of
the power, consult a qualified electrician.
IT power system (For Norway only)
This product is also designed for IT power system with phase to
phase voltage 230V.
LAN connection (MFC-620CN only)
Caution
Do not connect this product to a LAN connection that is subject to
over-voltages.
International ENERGY STAR® Compliance Statement
®
The purpose of the International ENERGY STAR Program is to
promote the development and popularization of energy-efficient
office equipment.
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined
®
that this product meets the ENERGY STAR guidelines for energy
efficiency.
11 - 1 IMPORTANT INFORMATION
Important safety instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the wall socket before cleaning. Do not
use liquid or aerosol cleaners. Use a damp cloth for cleaning.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings must
not be blocked or covered. The openings should never be
blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power source
indicated on the label. If you are not sure of the type of power
available, call your dealer or local power company.
Use only the power cord supplied with this machine.
This product is equipped with a 3-wire grounded plug, a plug
having a third (grounded) pin. This plug will only fit into a
grounded power outlet. This is a safety feature. If you are unable
to insert the plug into the outlet, call your electrician to replace
your obsolete outlet. Do not defeat the purpose of the grounded
plug.
10 Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
IMPORTANT INFORMATION 11 - 2
11 Do not place anything in front of the machine that will block
received faxes. Do not place anything in the path of received
faxes.
12 Wait until pages have exited the machine before picking them
up.
13 Unplug this product from the power socket and refer servicing to
Authorized Service Personnel under the following conditions:
■ When the power cord is damaged or frayed.
■ If liquid has been spilled into the product.
■ If the product has been exposed to rain or water.
■ If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are
covered by the operating instructions. Improper adjustment
of other controls may result in damage and will often require
extensive work by a qualified technician to restore the
product to normal operation.
■ If the product has been dropped or the cabinet has been
damaged.
■ If the product exhibits a distinct change in performance,
indicating a need for service.
14 To protect your product against power surges, we recommend
the use of a power protection device (Surge Protector).
11 - 3 IMPORTANT INFORMATION
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
Multi-Function Link is a registered trademark of Brother International
Corporation.
© 2004 Brother Industries, Ltd. All rights reserved.
Windows and Microsoft are registered trademarks of Microsoft in the
U.S. and other countries.
Macintosh and TrueType are registered trademarks of Apple
Computer, Inc.
PaperPort and OmniPage OCR are registered trademarks of
ScanSoft, Inc.
Presto! PageManager is a registered trademark of NewSoft
Technology Corporation.
Microdrive is a trademark of International Business Machine
Corporation.
SmartMedia is a registered trademark of Toshiba Corporation.
CompactFlash is a registered trademark of SanDisk Corporation.
Memory Stick is a registered trademark of Sony Corporation.
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,
SanDisk Corporation and Toshiba Corporation.
SanDisk is a licensee of the SD and miniSD trademarks.
xD-Picture Card is a trademark of Fujifilm Co.Ltd., Toshiba
Corporation and Olympus Optical Co. Ltd.
Memory Stick Duo and MagicGate are trademarks of Sony
Corporation.
Each company whose software title is mentioned in this manual has
a Software License Agreement specific to its proprietary programs.
All other brand and product names mentioned in this User’s
Guide, the Software User’s Guide, and the Network User’s
Guide (MFC-620CN only) are registered trademarks of their
respective companies.
IMPORTANT INFORMATION 11 - 4
Troubleshootingandroutine
maintenance
12
Troubleshooting
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your machine identifies the problem and displays an error
message. The most common error messages are shown below.
You can correct most problems by yourself. If you need additional
help, the Brother Solutions Center offers latest FAQs and
troubleshooting tips.
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
BT Call Sign
On
ON. You cannot change the
Receive Mode from Manual to
another mode.
Comm.Error
Poor phone line quality caused a
communication error.
Try the call again. If the problem continues, call
the telephone company and ask them to check
your phone line.
Connection
Fail
You tried to poll a fax machine that Check the other fax machine’s polling setup.
is not in Polled Waiting mode.
Cover is Open The scanner cover is not closed
Lift the scanner cover and then close it again.
completely.
Data
Remaining
Print data remains in the
machine’s memory.
Re-start printing from your computer.
Print data remains in the
machine’s memory. The USB
cable was unplugged while the
computer was sending the data to
the machine.
Press Stop/Exit. The machine will cancel the
job and eject the page that is being printed.
Disconnected
The other person or other person’s Try to send or receive again.
fax machine stopped the call.
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Document Jam
was longer than about 90 cm.
The document is jammed in the
machine.
High
Temperature
The print head is too warm.
Allow the machine to cool down.
Ink Empty
One or more of the ink cartridges
Replace the ink cartridges.
available, black and white faxes
will be received into memory. If a
sending machine has a colour fax,
the machine’s ‘handshake’ will
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the colour fax will be received
into memory as a black and white
fax.
Low
Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
(MFC-620CN
only)
The media card is either
corrupted, improperly formatted,
or there is a problem with the
media drive.
Re-insert the card firmly into the slot to make
sure it is in the correct position. If the error
remains, check the media drive by inserting
another media card that you know is working.
Near Empty
One or more of the ink cartridges
are running out of ink. If a sending
machine has a colour fax, the
machine’s ‘handshake’ will
request that the fax be sent as
black and white. If the sending
machine has the ability to convert
it, the colour fax will be received
into memory as a black and white
fax.
Order a new ink cartridge.
No Cartridge
No File
An ink cartridge is not properly
installed.
Take out the ink cartridge and put it in again
seating it properly.
12-25.)
The media card in the media drive Reinsert the correct media card.
does not contain a .JPG file.
(MFC-620CN
only)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
No Paper Fed
The machine is out of paper.
Add paper, and then press Mono Start or
Colour Start.
The paper is jammed in the
machine.
No
The number you dialled does not
Verify the number and try again.
Response/Busy answer or is busy.
Not
Registered
You tried to access a One-Touch
(FAX-2440C) or Speed-Dial
number that is not programmed.
Set up the One-Touch (FAX-2440C) or
Out of Memory The machine’s memory is full.
(Fax sending or copy operation in process)
Press Stop/Exit and wait until the other
operations in progress finish and then try again.
—OR—
Clear the data in the memory. To gain extra
memory, you can turn off Fax Storage.
—OR—
Print the faxes that are in the memory.
4-9.)
(Printing operation in process)
Reduce print resolution.
Paper Jam
Paper is jammed in the machine.
Paper is not the correct size.
Wrong Paper
Size
Reload the correct size of paper (Letter, Legal
or A4), and then press Mono Start or
Colour Start.
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE
ERROR MESSAGES
ERROR
CAUSE
ACTION
MESSAGE
Unable to
Change
The machine has a mechanical
problem.
—OR—
A foreign obstacle, such as a clip
or ripped paper, is in the machine.
Open the scanner cover and remove any
foreign obstacles from inside the machine. If
the error message continues, disconnect the
machine from the power for several minutes
then reconnect it. The machine's memory will
hold faxes for several hours, so you will not lose
any important messages. If the error message
continues after the machine was disconnected,
please follow the procedure below to transfer
the faxes to another fax machine.
Unable to
Clean
Unable to
Init.
Unable to
Print
Check whether the machine has faxes in
memory
1. Press Menu/Set, 9, 0, 1.
Unable to
Scan
2. If the machine has no faxes, disconnect the
machine from the power source for several
minutes, and then reconnect it.
—OR—
If faxes are present, you can transfer them to
another fax machine. Go to Step 3.
—OR—
For MFC-620CN, you can forward the
remaining faxes to your PC. Please see
Transfer faxes to your PC.
Transfer faxes to another fax machine
If you have not set up your Station ID, you
cannot enter fax transfer mode.
3. Enter the fax number to which faxes will be
forwarded.
4. Press Mono Start.
5. After faxes are transferred, disconnect the
machine from the power source for several
minutes and then reconnect it.
You can transfer the Fax Journal report to
another fax machine by pressing Menu/Set, 9,
0, 2 in Step1.
Transfer faxes to your PC (MFC-620CN only)
You can move the faxes from your machine’s
memory to your PC.
1. Press Menu/Set, 2, 5, 1.
2. Using ▲ or ▼, select 1.PC Fax Receive,
and then press Menu/Set.
The LCD will ask if you want to transfer a fax
to your PC.
3. To transfer all faxes to your PC, press 1.
—OR—
To keep all faxes in the machine’s memory,
press 2.
4. After faxes are transferred, disconnect the
machine from the power source for several
minutes, and then reconnect it.
(For details see Using Brother PC-FAX
software on page 5-1 in Software User’s Guide
on the CD-ROM.)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4
Document jams
If the document is jammed, follow the steps below.
Document is jammed in the top of the ADF unit.
1
2
3
Take out any paper from the ADF that is not jammed.
Open the ADF cover.
Pull the jammed document out to the right or left.
4
Close the ADF cover.
Press Stop/Exit.
Document is jammed inside the ADF unit.
1
2
3
Take out any paper from the ADF that is not jammed.
Lift the document cover.
Pull the jammed document out to the left.
4
Close the document cover.
Press Stop/Exit.
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is jammed inside the machine
1
Remove the Jam Clear Cover. Pull the jammed paper out of the
machine.
Jam Clear Cover
2
3
Re-insert the Jam Clear Cover.
If you can not pull out the jammed paper, lift the scanner cover
from the right-hand side of the machine until it locks securely
into the open position.
4
Remove the jammed paper.
Scanner Cover
If the paper is jammed underneath the print head, disconnect
the machine from the power source so you can move the print
head to take out the paper.
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
5
Lift the scanner cover to release the lock. Gently push the
scanner cover support and close the scanner cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8
If you are having difficulty with your machine
If you think there is a problem with your machine, check the chart
below and follow the troubleshooting tips.
The Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
DIFFICULTY
Printing
SUGGESTIONS
No printout
Check the interface cable connection on both the machine and your
computer.
Check the machine is plugged in and not in the Power Save condition.
Poor quality print.
Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (See Media Type on page 1-8 in
Make sure your ink cartridges are fresh. Cartridges remain fresh for up
to two years if kept in their original packaging, after that the ink may
become clogged. Cartridge expiration dates are printed on the package.
The recommended environment for your machine is between 20°C to
33°C.
White horizontal lines appear
in text or graphics.
If horizontal bands appear when using plain paper, use the 'Enhanced
Normal Printing' mode to help avoid banding on some types of plain
paper. In the printer driver 'Basic' tab, click 'Settings,' and check
'Enhanced Normal Printing.'
If you continue to have horizontal bands, change the Media Type
selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help
enhance the print quality.
The machine prints blank
pages.
Characters and lines are
stacked.
Printed text or images are
skewed.
Make sure the paper is loaded properly in the paper tray and the paper
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Printing (Continued)
Smudged stain at the top
center of the printed page.
Printing appears dirty or ink
seems to run.
on page 1-10.) Don’t handle the paper until the ink is dry.
Stains appear on the reverse
side or at the bottom of the
page.
There are some dense lines.
The printouts are wrinkled.
Check ‘Reverse Order’ in the Basic tab of the printer driver.
In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the
‘Bi-Directional Printing’.
Cannot perform ‘2 in 1 or 4 in 1’ Check that the paper size setting in the application and in the printer
printing.
driver are the same.
Print speed is too slow.
Changing the printer driver setting may improve the print speed.
Highest resolution needs longer data processing, transfer and printing
time. Try the other settings of quality in the printer driver ‘Basic’ tab.
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour
Enhancement.
Borderless printing is slower than normal printing. If you want to print
more quickly, set the Borderless feature off. (See Media Type on page
1-8 in Software User’s Guide on the CD-ROM.)
Colour Enhancement is not
working properly.
If the image data is not full colour in your application (Such as 256
colour), Colour Enhancement will not work. Please use at least 24 bit
colour data with the Colour Enhancement feature.
Check that more than two types of paper are not loaded in the paper tray
at any one time.
neatly.
Machine does not print from
Paint Brush.
Try setting the Display setting to ‘256 colours.’
Machine does not print from
Adobe Illustrator.
Try to reduce the print resolution.
Printing Received Faxes
Condensed print and white
This can be caused by static or interference on the telephone line. You
streaks across the page or the can make a copy using the Mono Start key to see if the same problem
top and bottom of sentences
are cut off.
occurs. If the copy looks good then the problem is probably the phone
line and not your machine.
Vertical black lines when
receiving.
The sender’s scanner may be dirty. Ask the sender to make a copy to
see if the problem is with the sending machine. Try receiving from
another fax machine.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10
DIFFICULTY
SUGGESTIONS
Printing Received Faxes (Continued)
Received colour fax prints only Replace the colour ink cartridges that are empty or nearly empty, and
in black and white.
off or a single page is printed
on two pages.
Phone Line or Connections
Dialling does not work.
(No dial tone)
Check the machine is plugged in.
Check for a dial tone. If possible, call your machine to hear it answer. If
there is still no answer, check the telephone line cord connection and
make sure all telephone connections are secured. If there is no ringing
when you call your machine, ask your telephone company to check the
line.
2-3.)
Receiving Faxes
Cannot receive a fax
Make sure the machine is in the correct receiving mode for your setup.
If you frequently encounter interference on the phone line, try changing
12-14.)
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
Sending Faxes
Cannot send a fax
Make sure that the Fax
Ask the other party to check that receiving machine has paper.
Print the Transmission Verification Report and check for an error.
Transmission Verification
Report says ‘Result:NG’ or
‘Result:ERROR’.
There is probably temporary noise or static on the line. Try sending the
fax again. If you send a PC FAX message and get ‘Result:NG’ on the
Transmission Verification Report, your machine may be out of memory.
If you frequently get transmission error with possible interference on the
phone line, try to change the menu setting of Compatibility to Basic.
If you connect your machine to PBX, PABX, ADSL or ISDN, set the
Poor sending quality.
Try changing your resolution to Fineor S.Fine. Make a copy to check
your machine’s scanner operation.
Vertical black lines when
sending.
If the copy you made shows the same problem, your scanner is dirty.
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
DIFFICULTY
SUGGESTIONS
Handling Incoming Calls
The machine ‘Hears’ Voice as If your machine is set to Fax Detect ON, it is more sensitive to sounds.
CNG Tone.
Your machine may mistakenly interpret certain voices or music on the
line as a calling fax machine and respond with fax receiving tones.
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by
turning Fax Detect to Off. (See on page 4-6.)
Transferring a Fax Call to the
machine.
If you answered at the machine, press Mono Start and hang up
immediately. If you answered on an external or extension phone, press
your Fax Receive Code (default setting is ( 51). When your machine
answers, hang up.
Custom features on a single
line.
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, BT’s Call
Minder, an alarm system or any other custom feature on a single phone
line with your machine, it may create a problem sending or receiving
faxes.
For example: If you are sending or receiving a fax message while a
custom feature signal comes through on the line, the signal can
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should
help overcome this problem. This condition is related to the telephone
system industry and is common to all devices that send and receive data
on a single, shared line with custom features. If avoiding a slight
interruption is crucial to your business, we recommend a separate
phone line with no custom features.
Copying Difficulties
Cannot make a copy
Make sure that the Copy
Vertical streaks appear in
copies
Sometimes you may see vertical streaks on copies. Clean the scanner.
Poor copy results when using
the ADF
Scanning Difficulties (MFC-620CN only)
TWAIN/WIA errors appear
while scanning.
Make sure the Brother TWAIN/WIA driver is selected as the primary
source. In PaperPort®, click Scan in the File menu and select the
Brother TWAIN/WIA driver.
Poor scanning results when
using the ADF
Software Difficulties (MFC-620CN only)
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.
This program will repair and reinstall the software.
‘Device Busy’
Make sure the machine is not showing an error message on the LCD.
‘Connect Failure’
If the machine is not connected to your PC and you have loaded the
Brother software, the PC will show 'MFC Connect Failure' each time you
restart Windows®. You can ignore this message or you can turn it off as
follows.
Double-click "\tool\warnOff.REG" from the supplied CD-ROM.
To turn it back on, double-click "\tool\WarnOn.REG" from the supplied
CD-ROM.
The Scan key on the machine's control panel will not work unless you
restart your PC with the machine connected.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
DIFFICULTY
SUGGESTIONS
PhotoCapture Center™ Difficulties (MFC-620CN only)
Removable Disk does not
work properly.
a)Have you installed the Windows® 2000 update?
If not, do the following:
1. Disconnect the USB cable.
2. Install the Windows® 2000 update. Please see the Quick Setup
Guide. After the installation the PC will be automatically restarted.
3. Wait about 1 minute after you reboot the PC, and then connect the
USB cable.
b)Take out the media card and put it back in again.
c)If you have tried "Eject" from within Windows®, you must take out the
media card before you continue.
d)If an error message appears when you try to eject the media card, it
means the card is being accessed.
Wait a while and then try again.
e)If all of the above do not work, please turn off your PC and machine,
and then turn them on again.
(You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable
Disk from Desktop icon.
Make sure you have inserted the media card into the media slot.
Network Difficulties (MFC-620CN only)
I cannot print over the Network Make sure that your machine is powered on and is On Line and in
page 8-1.) Then the current settings of the network are printed.
Reconnect the LAN cable to the hub to verify that the cabling and
network connections are good. If possible, try connecting the machine
to a different port on your hub using a different cable. If the connections
are good, the machine shows LAN Activefor 2 seconds.
Other Difficulties
Incorrect LCD language
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE
How to change LCD language
You can change the LCD language.
1
2
Press Menu/Set, 0, 0.
Press ▲ or ▼ to select your language.
Press Menu/Set.
3
Press Stop/Exit.
Compatibility
If you are having difficulty sending or receiving a fax due to possible
interference on the phone line, we recommend that you adjust the
Equalization for compatibility. The machine adjusts the modem
speed for fax operations.
1
2
Press Menu/Set, 2, 0, 2.
Press ▲ or ▼ to select Normal, (or
Basic).
Miscellaneous
2.Compatibility
Press Menu/Set.
Press Stop/Exit.
3
■ Basicreduces the modem speed to 9600 bps. Unless there
is a lot of interference on your phone line, you may prefer to
use it only when needed.
■ Normalsets the modem speed at 14400 bps. (Default)
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14
How to improve print quality
Cleaning the print head
To ensure good print quality, the machine will regularly clean the
print head. You can start the cleaning process manually if needed.
Clean the print head and ink cartridges if you get a horizontal line in
the text or graphics on your printed pages. You can clean Black only
or three colours at a time (Cyan/Yellow/Magenta), or all four colours
at once.
Cleaning the print head consumes ink. Cleaning too often uses ink
unnecessarily.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
1
2
Press Ink Management.
Press ▲ or ▼ to select Cleaning.
Press Menu/Set.
3
Press ▲ or ▼ to select Black, Coloror All.
Press Menu/Set.
The machine will clean the print head. When cleaning is
finished, the machine will go back to standby mode
automatically.
If you clean the print head at least five times and the print has
not improved, call your Brother dealer for service.
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Checking the print quality
If faded or streaked colours and text appears on your output, some
of the nozzles may be clogged. You can check this by printing the
Print Quality Check Sheet and looking at the nozzle check pattern.
1
2
Press Ink Management.
Press ▲ or ▼ to select Test Print.
Press Menu/Set.
3
4
5
Press ▲ or ▼ to select Print Quality.
Press Menu/Set.
Press Colour Start.
The machine begins printing the Print Quality Check Sheet.
Follow the instructions given on the sheet to see if the quality is
OK.
Colour block quality check
The LCD shows:
Is Quality OK?
1.Yes 2.No
6
7
Check the quality of the four colour blocks on the sheet.
(BK/Colour).
If all lines are clear and visible, press 1 (Yes), and go to Step 10.
—OR—
If you can see missing short lines as shown below, press 2 (No).
OK
Poor
The LCD will ask you if the print
quality is OK for black and three
colours.
Black OK?
1.Yes 2.No
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16
8
9
Press 2 (No) for Black or three
colours with a problem.
The LCD shows:
Start Cleaning?
1.Yes 2.No
Press 1 (Yes).
The machine will start cleaning the
print head.
After cleaning is finished, press Colour Start. The machine will
start printing the Print Quality Check Sheet again and then
return to Step 5.
10 Press Stop/Exit.
If you still see missing ink in this Print Quality Check Sheet, repeat
the cleaning and test print procedures at least five times. If ink is still
missing after the fifth cleaning and test print, replace the ink cartridge
for the clogged colour. (Perhaps the ink cartridge was in your
machine over six months or the expiration date written on the
cartridge package has passed. Or, the ink may not have been stored
properly before use.)
After replacing the ink cartridge, check it by printing another Print
Quality Check Sheet. If the problem still exists, repeat the cleaning
and test print procedures at least five times for the new ink cartridge.
If ink is still missing, call your Brother dealer.
Caution
Do NOT touch the print head. Touching the print head may cause
permanent damage and may void the print head’s warranty.
When a print head nozzle is
clogged the printed sample
looks like this.
After the print headnozzle is
cleaned, the horizontal lines
are gone.
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Checking the printing alignment
You should rarely need to adjust the printing alignment however, if
after transporting the machine your printed text becomes blurred or
images become faded then adjustment may need to be made.
1
2
Press Ink Management.
Press ▲ or ▼ to select Test Print.
Press Menu/Set.
3
4
Press ▲ or ▼ to select Alignment.
Press Menu/Set.
Press Mono Start or Colour Start.
The machine begins printing the Alignment Check Sheet.
The LCD shows:
Is Alignment OK?
1.Yes 2.No
5
Check the 600 dpi and 1200 dpi test prints to see if number 5
most closely matches number 0. If the number 5 sample of both
the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to
finish Alignment Check, and go to Step 8.
—OR—
If another test print number is a better match for either 600 dpi
or 1200 dpi, press 2 (No) to select it.
6
7
8
For 600 dpi, press the number of the
test print that most closely matches
the number 0 sample (1-8).
600dpi Adjust
Select Best # 5
For 1200 dpi, press the number of
the test print that most closely
matches the number 0 sample (1-8).
1200dpi Adjust
Select Best # 5
Press Stop/Exit.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18
Checking the ink volume
You can check the ink that is left in the cartridge.
1
2
Press Ink Management.
Press ▲ or ▼ to select Ink Volume.
Press Menu/Set.
3
Press ▲ or ▼ to select the colour you
want to check.
Ink Volume
Bk:-
+
The LCD shows the ink volume.
4
Press Stop/Exit.
(MFC-620CN only) You can check the ink volume from your
computer. (See MFC Remote Setup (not available for
DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in
Software User’s Guide on the CD-ROM or MFC Remote Setup
(Mac OS® X 10.2.4 or greater) (not available for DCP-110C,
DCP-310CN and MFC-210C) on page 8-43 in Software User’s
Guide on the CD-ROM.)
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Packing and shipping the machine
Whenever you transport the machine, use the packing materials that
came with your machine. If you do not pack the machine properly,
you could void your warranty.
Caution
It is important to allow the machine to ‘park’ the print head after a
print job. Listen carefully to the machine before disconnecting if from
the power source to ensure that all mechanical noise has stopped.
Not allowing the machine to complete this parking process may lead
to print problems and possible damage to the print head.
1
2
Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.
Remove all the ink cartridges and attach the protective parts.
When attaching the protective parts,
make sure it clips into place as shown in the diagram.
Caution
If you are not able to find the protective parts, do NOT remove the ink
cartridges before shipping. It is essential that the machine be
shipped with either the protective parts or the ink cartridges in
position. Shipping without them will cause damage to your machine
and may void your warranty.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20
3
Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.
4
Unplug the machine from the telephone wall socket and remove
the telephone line cord from machine.
5
6
Unplug the machine from the electrical socket.
Unplug the USB cable or LAN cable from the machine, if it is
connected.
7
8
If your machine has a handset, remove it and the handset curled
cord.
Wrap the machine in the bag and place it in the original carton
with the original packing material.
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE
9
Pack the printed materials in the original carton as shown below.
Do not pack the used ink cartridges in the carton.
10 Close the carton.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22
Routine maintenance
Cleaning the scanner
Lift the document cover. Clean the scanner glass with isopropyl
alcohol on a soft lint-free cloth.
Document Cover
Clean the white bar and the glass strip under the film with isopropyl
alcohol on a lint-free cloth.
White Bar
Glass Strip
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Cleaning the machine printer platen
■ Be careful not to touch the paper feed star wheels or encoder
film.
■ Be sure to unplug the machine from the electrical socket before
cleaning the printer platen.
■ If ink is scattered on or around the printer platen be sure to wipe
it off with a soft, dry, lint-free cloth.
Encoder Film
Do NOT Touch!
Printer Platen
Clean Here
Paper Feed Star Wheel
Do NOT Touch!
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24
Replacing the ink cartridges
Your machine is equipped with an ink dot counter. The ink dot
counter automatically monitors the level of ink in each of the 4
cartridges. When the machine detects an ink cartridge is running out
of ink, the machine will notify you with a message on the LCD.
The LCD will inform you which ink cartridge is low or needs replacing.
Be sure to follow the LCD prompts to replace the ink cartridges in the
correct order.
Even though the machine informs you that an ink cartridge is empty,
there will be a small amount of ink remaining in the ink cartridge. It is
necessary to keep some ink in the ink cartridge to prevent air from
drying out and damaging the print head assembly.
1
Lift the scanner cover from the right-hand side of the machine
until it locks securely into the open position.
If one or more ink cartridges are empty, for example Black, the
LCD shows Ink Empty Blackand Cover is Open.
2
Pull the ink cartridge hook toward you and remove the ink
cartridge for the colour shown on the LCD.
Ink Cartridge Hook
3
Open the new ink cartridge bag for the colour shown on the
LCD, and then take out the ink cartridge.
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE
4
Remove the cartridge covers.
Cartridge Cover
DO NOT TOUCH
Do not touch the area shown in the illustration above.
If the cartridge cover comes off when you open the bag the
cartridge will not be damaged.
5
Each colour has its own correct position. Keep the ink cartridge
in an upright position when you insert it into slot. Press down on
the ink cartridge until the hook snaps over it.
New Ink Cartridge
Ink Cartridge Hook
6
Lift the scanner cover to release the lock. Gently push the
scanner cover support down and close the scanner cover.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26
7
If you replaced an ink cartridge while Near Emptywas
displayed on the LCD, the LCD may ask you to verify that it was
a brand new one. Example: Did You ChangeBlck? 1.Yes
2.No. For each new cartridge you installed, press 1 on the dial
pad to automatically reset the ink dot counter for that colour. If
the ink cartridge you installed is not a brand new one, please be
sure to select 2.
If you wait until Ink Emptymessage is displayed on the LCD,
the machine will automatically reset the ink dot counter.
If the Installmessage is on the display after you have
installed ink cartridges, check that the ink cartridges are
installed properly.
WARNING
If ink gets in your eyes, irrigate them with water immediately and call
a doctor if you are concerned.
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Caution
■ Do not remove ink cartridges if you do not need to replace them.
If you do so, it may reduce the ink quantity and the machine will
not know the quantity of ink left in the cartridge.
■ Do not touch the cartridge insertion slots. If you do so, the ink
may stain your skin.
■ If ink stains your body or clothing, wash with soap or detergent
immediately.
■ If you install an ink cartridge in the wrong colour position, you
must clean the print head several times before you start printing
(after correcting the cartridge installation) because the colours
were mixed.
■ Once you open an ink cartridge, install it in the machine and use
it up within six months of installation. Use unopened ink
cartridges by the expiration date written on the cartridge
package.
■ Do not dismantle or tamper with the ink cartridge, this can cause
the ink to leak out of the cartridge.
■ Brother multifunction machines are designed to work with ink of
a particular specification and work to a level of optimum
performance when used with genuine Brother ink cartridges.
Brother cannot guarantee this optimum performance if ink or ink
cartridges of other specifications are used. Brother does not
therefore recommend the use of cartridges other than genuine
Brother cartridges with this machine or the refilling of empty
cartridges with ink from other sources. If damage is caused to the
print head or other parts of this machine as a result of the use of
ink or ink cartridges other than genuine Brother products due to
the incompatibility or lack of suitability of those products with this
machine, any repairs required as a result will not be covered by
the warranty.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28
Appendix A
A
Telephone services
BT Call Sign (For U.K. Only)
This machine feature lets you use the BT Call Sign subscriber
service which allows you to have at least two separate telephone
numbers on one phone line. Each phone number has its own
distinctive ringing pattern, so you know which phone number is
ringing. This is one way you can have a separate phone number for
your machine.
Your machine has a BT Call Sign compatible distinctive ringing
function, allowing you to dedicate a second phone number (on the
same phone line) just for receiving faxes.
You can switch BT Call Sign off temporarily, then turn it back on.
When you get a new fax number, make sure you reset this
function. This machine will automatically answer incoming calls
that use your new fax number.
When you set the BT Call Sign feature to ON, the receive mode
is set to Manualautomatically. Manualmode will not respond
to incoming telephone calls, since the number you use for
telephone calls will use the normal ring pattern.
To enable the machine to work with BT Call Sign
(Only with your external phone)
1
Press Menu/Set, 2, 0, 3.
The screen displays the current setting of this feature.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
2
3
4
Press Stop/Exit.
If you turn off BT Call Sign, receive mode stays Manual. You
need to set receive mode again.
A - 1 APPENDIX A
Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone into the correct socket on the machine, you can make your
machine take the call by using the Fax Receive Code. When you
press the Fax Receive Code 51, the machine starts to receive a
If the machine answers a voice call and pseudo/double-rings for you
to take over, use the Telephone Answer Code #51 to take the call at
If you answer a call and no one is on the line, you should assume that
you’re receiving a manual fax.
■ Press 51 and wait for the chirp or until the machine’s LCD
displays Receiving, and then hang up.
Your caller will have to press Start to send the fax.
APPENDIX A A - 2
Fax/Tel mode in the power save condition
When the machine is in Fax/Tel mode and pseudo/double-rings to
alert you to pick up a voice call, you can only answer by picking up
the machine’s handset (FAX-2440C only).
If you answer before the machine answers with
pseudo/double-ringing, you can pick up the call at an external or
extension phone.
For Fax/Tel mode only
When the machine is in Fax/Tel mode, it will use the F/T Ring Time
(pseudo/double-ringing) to alert you to pick up a voice call.
If you're at the machine, you can lift the handset (FAX-2440C only)
or press Speaker Phone to answer.
If you lift the external telephone’s handset, press Speaker Phone
twice to answer.
If you’re at an extension phone, you’ll need to lift the handset during
the F/T Ring Time and then press #51 between the pseudo/double
rings. If no one is on the line, or if someone wants to send you a fax,
send the call back to the machine by pressing 51.
A - 3 APPENDIX A
Using a cordless external handset
If the base unit of cordless telephone is connected (see page A-5)
and you typically carry the cordless handset elsewhere, it is easier to
answer calls during the Ring Delay.
(For MFC-620CN only) If you let the machine answer first, you will
have to go to the machine so you can press Speaker Phone to
transfer the call to the cordless handset.
Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is 51. The preset Telephone Answer
Code is #51.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code and
Telephone Answer Code to another three-digit code (such as
### and 998).
1
2
3
If it is not illuminated in green, press
Press Menu/Set, 2, 1, 4.
Press ▲ or ▼ to select On(or Off).
Press Menu/Set.
(Fax).
4
5
6
Enter the new Fax Receive Code.
Press Menu/Set.
Enter the new Telephone Answer Code.
Press Menu/Set.
Press Stop/Exit.
APPENDIX A A - 4
Connecting an external telephone answering
device (TAD)
Sequence
You may choose to connect an additional answering device.
However, when you have an external TAD on the same telephone
line as the machine, the TAD answers all calls and the machine
“listens” for fax calling (CNG) tones. If it hears them, the machine
takes over the call and receives the fax. If it does not hear CNG
tones, the machine lets the TAD continue playing your outgoing
message so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting is
two rings). The machine cannot hear CNG tones until the TAD has
answered the call, and with four rings there are only 8 to 10 seconds
of CNG tones left for the fax “handshake”. Make sure you carefully
follow the instructions in this guide for recording your outgoing
message. We do not recommend using the toll saver feature on your
external answering machine if it exceeds five rings.
If you do not receive all your faxes, reduce the Ring Delay
setting on your external TAD.
APPENDIX A A - 6
Do not connect a TAD elsewhere on the same phone line.
TAD
TAD
When you are using a TAD, the LCD shows Ext. Tel in Use.
Connections
The external TAD must be connected as shown above.
1
Set your external TAD to one or two rings. (The machine’s Ring
Delay setting does not apply.)
2
3
4
Record the outgoing message on your external TAD.
Set the TAD to answer calls.
Set the Receive Mode to Manual.
A - 7 APPENDIX A
Recording outgoing message (OGM) on an external TAD
Timing is important in recording this message. The message sets up
the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your message.
(This allows your machine time to listen for the fax CNG tones
of automatic transmissions before they stop.)
2
Limit your speaking to 20 seconds.
We recommend beginning your OGM with an initial 5-second
silence because the machine cannot hear fax tones over a
resonant or loud voice. You may try omitting this pause, but if your
machine has trouble receiving, then you must re-record the OGM
to include it.
APPENDIX A A - 8
Using extension telephones (For U.K. only)
It may be that your premises are already wired with parallel extension
telephones, or you intend to add extension telephones to your line,
in addition to your machine. While the simplest arrangement is
straightforward parallel connection, there are some reasons as to
why this arrangement will cause unsatisfactory service, the most
obvious of which is inadvertent interruption of a facsimile
transmission by someone picking up an extension telephone in order
to make an outgoing call. Additionally, Fax receive code may not
operate reliably in such a simple configuration.
This machine may also be set to make a delayed transmission (i.e. a
transmission at a pre-set time). This pre-set job may coincide with
someone picking up an extension handset.
Such problems can easily be eliminated however, if you arrange
modification of your extension wiring circuit, such that extension
devices are connected “downstream” of your machine, in a
master/slave configuration (see fig. 2 on next page). In such a
configuration, this machine can always detect whether a telephone
is in use, thus it will not attempt to seize the line during that time. This
is known as “telephone off-hook detection.”
The inadvisable configuration is shown in figure 1 on the next page,
and the recommended master/slave configuration is shown in figure
2.
This new connection configuration can be arranged by contacting
BT, Kingston upon Hull Telecommunications, your PABX maintainer
or a qualified telephone installation company as appropriate. Simply
explained, the extension telephone circuit should be terminated on a
normal modular plug (BT 431A style), which in turn should be
inserted into the modular socket of the white “T”-shaped connector
provided as part of the line cord assembly.
A - 9 APPENDIX A
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
INADVISABLE CONNECTION OF EXTENSION SOCKETS
Fig. 1.
DISCONNECT
EXTENSION
SOCKET
EXTENSION
SOCKET
MASTER
SOCKET
INCOMING
LINE
FAX
FAX MACHINE MUST BE PLUGGED
INTO MASTER SOCKET
RECOMMENDED CONNECTION OF EXTENSION SOCKETS
Fig. 2.
These phones are now connected as external devices as per
page A-5, because they are connected to the fax machine via
the T-connector.
APPENDIX A A - 10
Multi-line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the machine to a key system or a PBX
(Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the machine for you. It is advisable to have a separate line
for the machine.
If the machine is to be connected to a multi-line system, ask your
installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.
If you are installing the machine to work with a PBX
1
It is not guaranteed that the unit will operate properly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard operator,
it is recommended that the Receive Mode be set to Manual. All
incoming calls should initially be regarded as telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,
RingMaster, an answering service, an alarm system or other custom
feature on one phone line it may create a problem with the operation
A - 11 APPENDIX A
Appendix B
B
On-screen programming
Your machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly programming
helps you take full advantage of all the menu selections your
machine has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program your
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.
Menu table
You can probably program your machine without the User’s Guide if
help you understand the menu selections and options that are found
in the machine’s programs.
You can program your machine by pressing Menu/Set,
followed by the menu numbers.
For example to set Fax Resolutionto Fine:
Press Menu/Set, 2, 2, 2 and ▲ or ▼ to select Fine.
Press Menu/Set.
Memory storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such as
Contrast, Overseas Mode, and so on) will be lost. You may also have
to reset the date and time.
APPENDIX B B - 1
Navigation keys
Access the menu
Go to the next menu level
Accept an option
Scroll through the current
menu level
Go back to the previous
menu level
Exit the menu
You can access the menu mode by pressing Menu/Set.
When you enter the menu, the LCD scrolls.
Press 1 for General Setup menu
—OR—
Select ▲▼ & Set
1.General Setup
Press 2 for Fax menu
—OR—
Select ▲▼ & Set
2.Fax
Press 3 for Copy menu
Select ▲▼ & Set
3.Copy
Press 0 for Initial Setup
Select ▲▼ & Set
0.Initial Setup
You can scroll more quickly through each menu level by pressing the
arrow for the direction you want: ▲ or ▼.
Select an option by pressing Menu/Set when that option appears on
the LCD.
The LCD will then show the next menu level.
Press ▲ or ▼ to scroll to your next menu selection.
Press Menu/Set.
When you finish setting an option, the LCD shows Accepted.
B - 2 APPENDIX B
to
to
accept
exit
Select & Set
Select & Set
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
1.General
Setup
1.Mode Timer
—
5 Mins
2 Mins
1 Min
30 Secs
0 Sec
Off
Sets the time to
return to Fax mode.
2-5
2.Paper Type
3.Paper Size
—
—
Plain
Sets the type of
paper in the paper
tray.
2-6
2-6
Inkjet
Glossy
Transparency
Letter
Legal
A4
Sets the size of the
paper in the paper
tray.
A5
10x15cm
4.Volume
1.Ring
High
Med
Low
Off
Adjusts the ring
volume.
2-7
2-7
2-8
2.Beeper
3.Speaker
High
Med
Low
Off
Adjusts the volume
level of the beeper.
High
Med
Low
Off
Adjusts the speaker
volume.
5.Auto
Daylight
—
—
On
Off
Changes for Daylight 2-9
Savings Time
automatically.
6.P.Save
Setting
Fax
Receive:On
Customizes the
Power Save key not
to receive fax in
power save
1-6
Fax
Receive:Off
condition.
7.LCD
Contrast
—
Light
Adjust the contrast of 2-9
the LCD.
Dark
The factory settings are shown in Bold.
APPENDIX B B - 3
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
1.Setup
Receive
(In Fax mode
only)
1.Ring Delay Ring Delay
Sets the number of
rings before the
machine answers in
Fax Only, Fax/Tel or
TAD mode.
4-3
00-04(02)
(UK only)
00-05(02)
(Nordic
countries only)
Toll Saver
On
Cost saving feature:
the machine rings 2
times if there are
messages and 4
4-4
Off
times if there are no
messages, so you
can hang up and not
pay for the call.
2.F/T Ring
Time
70 Sec
40 Sec
30 Sec
20 Sec
Sets the
4-5
4-6
pseudo/double-ring
time in Fax/Tel
mode.
3.Fax Detect On
Semi
Receives fax
messages without
pressing the Mono
Start orColour Start
key.
(FAX-2440C
only)
Off
4.Remote
Code
On
You can answer all
calls at an extension
or external phone
and use codes to turn
the machine on or off.
You can personalize
these codes.
A-4
(
Off
51, #51)
5.Auto
Reduction
On
Off
Reduces the size of
incoming faxes.
4-8
4-9
6.Memory
Receive
On
Automatically stores
any incoming faxes
in its memory if it runs
out of paper.
Off
7.Polling RX Standard
Secure
Sets up your
machine to poll
another fax machine.
4-10
Timer
The factory settings are shown in Bold.
B - 4 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
2.Setup Send 1.Contrast
(In Fax mode
only)
Auto
Light
Dark
Changes the
lightnessordarkness
of faxes you send.
3-7
2.Fax
Resolution
Standard
Fine
Sets the default
resolution for
3-8
outgoing faxes.
S.Fine
Photo
3.Delayed
Fax
—
Set the time of day in 3-14
24 hour format that
the delayed faxes will
be sent.
4.Batch TX
On
Combines delayed
faxes to the same fax
number at the same
time of day into one
transmission.
3-15
Off
5.Real Time
TX
Off
You can send a fax
without using the
memory.
3-10
3-15
On
Next Fax Only
6.Polled TX
Standard
Secure
Sets up the
document on your
machine to be
retrieved by another
fax machine.
7.Overseas
Mode
On
If you are having
difficulty sending
faxes overseas, set
this to On.
3-13
Off
0.Scan Size
Letter
Adjust the scan area 3-19
of the scanner glass
to the size of the
A4
document.
The factory settings are shown in Bold.
APPENDIX B B - 5
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
3.Set
Quick-Dial
1.One-Touch
Dial
Stores One-Touch
Dial numbers, so you
can dial by pressing
one key (and Start).
5-1
(FAX-2440C
only)
1.Speed-Dial
(MFC-620CN)
2.Speed-Dial
(FAX-2440C)
—
—
Stores Speed-Dial
numbers, so you can
dial by pressing only
a few keys (and
Start).
5-2
5-5
2.Setup
Groups
Sets up a Group
number for
Broadcasting.
(MFC-620CN)
3.Setup
Groups
(FAX-2440C)
4.Report
Setting
1
.
XMIT
On
Initial setup for
Transmission
Verification Report
and Journal Report.
8-1
8-2
Report
On+Image
Off
Off+Image
2.Journal
Period
Every 7 Days
Every 2 Days
Every 24 Hours
Every 12 Hours
Every 6 Hours
Every 50 Faxes
Off
5.Remote Fax
Opt
1.Forward/
Store
Off
Fax Forward
Sets the machine to
forward fax
6-2
messages, to store
incoming faxes in the
memory (so you can
retrieve them while
you are away from
your machine), or to
send faxes to your
PC.
Fax Storage
PC Fax Receive
(MFC-620CN
only)
2.Remote
Access
---
—
You must set your
own code for Remote
Retrieval.
6-4
3.Print
Document
Printsincoming faxes 4-9
stored in the
memory.
The factory settings are shown in Bold.
B - 6 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
2.Fax
(Continued)
6.Remaining
Jobs
—
—
Checks which jobs
are in the memory
and lets you cancel
selected jobs.
3-11
7.Setup TAD
1.OGM
TAD Message
F/T Message
Play/Record or erase 7-2
the outgoing
message.
2.ICM
Max.Time
180
120
60
Select the maximum
length of incoming
messages.
7-7
30
3.ICM
Rec.Monitr
On
Allows you to turn the 7-7
speaker volume for
voice messages as
they come in On or
Off.
Off
0.Miscellaneous 1.Mem
Security
—
Prohibits most
functions except
receiving faxes into
memory.
3-17
2.Compatibility Normal
Basic
Adjust the
12-14
Equalization for
transmission
problems.
3
.
BT Call
On
Use with BT Call
Sign.
A-1
—
Sign
Off
(U.K. Only)
3.BT Call
Sign
—
See Danish User‘s
Guide included on
the CD-ROM.
(Denmark Only)
3.Copy
1.Quality
Best
Selects the Copy
resolution for your
type of document.
9-13
9-13
Normal
Fast
2.Brightness
—
-
-
-
-
-
+
+
+
+
+
Adjusts the
brightness.
3.Contrast
—
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast
for copies.
9-13
The factory settings are shown in Bold.
APPENDIX B B - 7
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
3.Copy
(Continued)
4.Color
Adjust
1.Red
R:-
R:-
R:-
R:-
R:-
+
+
+
+
+
Adjusts the amount
of Red in copies.
9-14
2.Green
3.Blue
G:-
G:-
G:-
G:-
G:-
+
+
+
+
+
Adjusts the amount
of Green in copies.
B:-
B:-
B:-
B:-
B:-
+
+
+
+
+
Adjusts the amount
of Blue in copies.
4
.
PhotoCapture 1.Print
—
—
Normal
Selects the print
quality.
10-9
10-9
Quality
(MFC-620CN
only)
Photo
2.Paper &
Letter Glossy
10x15cm Glossy
13x18cm Glossy
A4 Glossy
Selects the paper
and print size.
Size
Letter Plain
A4 Plain
Letter Inkjet
A4 Inkjet
10x15cm Inkjet
3.Brightness
4.Contrast
—
—
-
-
-
-
-
+
+
+
+
+
Adjusts the
brightness.
10-9
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast. 10-10
The factory settings are shown in Bold.
B - 8 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4
.
PhotoCapture 5.Color
Color
Enhance:On
Color
1.White
Balance
Adjusts the hue of the 10-10
white areas.
Enhance
(MFC-620CN
only)
(Continued)
-
-
-
-
-
+
+
+
+
+
Enhance:Off
2.Sharpness
Enhances the detail
of the image.
-
-
-
-
-
+
+
+
+
+
3.Color
Density
Adjusts the total
amount of colour in
the image.
-
-
-
-
-
+
+
+
+
+
6.Cropping
Cropping:On
Crops the image
10-12
around the margin to
fit the paper size or
print size. Turn this
feature Off if you
Cropping:Off
want to print whole
images or prevent
unwanted cropping.
7.Borderless
On
Off
Expands the
printable area to fit
the edges of the
paper
10-12
2-25*1
8.Scan to
1.Quality
B/W 200x100 dpi Selects the Scan
Card
resolution for your
type of document.
B/W 200 dpi
Color 150 dpi
Color 300 dpi
Color 600 dpi
2.B/W File
Type
TIFF
Selects the default
file format for black
and white scanning.
2-26*1
2-27*1
PDF
3.ColorFile
Type
PDF
JPEG
Selects the default
file format for colour
scanning.
The factory settings are shown in Bold.
*1 See the complete Software User’s Guide on the CD-ROM.
APPENDIX B B - 9
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
5.LAN
(MFC-620CN
only)
1.Setup
TCP/IP
1.BOOT
Method
Auto
You can choose the
BOOT method that
best suits you needs. User’s
See
Network
Static
RARP
Guide
on the
CD-ROM
BOOTP
DHCP
2.IP Address [000-255].
[000-255].
Enter the IP address.
[000-255].
[000-255]
3
.
Subnet
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Subnet
mask.
Mask
4.Gateway
[000-255].
[000-255].
[000-255].
[000-255]
Enter the Gateway
address.
5.Host Name
BRN_XXXXXX
Enter the Host name.
6
.
WINS
Auto
Static
You can choose the
WINS configuration
mode.
Config
7.WINS
Server
(Primary)
Specifies the IP
000.000.000.000 address of the
primary or secondary
server.
8.DNS Server (Primary)
Specifies the IP
000.000.000.000 address of the
primary or secondary
server.
9.APIPA
On
Automatically
allocates the IP
address from the
link-local address
range.
Off
2.Setup
Misc.
1.Ethernet
Auto
Selects Ethernet link
mode.
100B-FD
100B-HD
10B-FD
10B-HD
2.Time Zone
GMT+0:00
Sets the time zone
for your country.
0.Factory
Reset
Restore all network
settings to factory
default.
The factory settings are shown in Bold.
B - 10 APPENDIX B
Main Menu
Submenu
Menu
Selections
Options
Descriptions
Page
4.Print
Reports
(FAX-2440C
only)
1.Help List
2.Quick-Dial
—
—
—
—
—
—
You can print these
lists and reports.
8-3
3.Fax
6.Print
Reports
(MFC-620CN
only)
Journal
4.XMIT
Verify
—
—
—
—
—
—
5.User
Settings
6.Network
Config
(MFC-620CN
only)
0.Initial
Setup
1.Receive
Mode
—
—
—
—
Fax Only
Fax/Tel
Manual
You can choose the
receive mode that
best suits your
needs.
4-1
2-1
2-2
2-1
2.Date/Time
3.Station ID
4.Tone/Pulse
—
Puts the date and
time on the LCD and
in headings of faxes
you send.
Fax:
Program your name
and fax number to
appear on each page
you fax.
Name:
Tone
Selects the dialling
mode.
(Excluding
Nordic
Pulse
countries)
5.Phone Line
Set
—
Normal
PBX
Select the phone line 2-3
type.
ADSL
ISDN
0.Local
—
—
Czech
Allows you to change 12-14
the LCD Language
for your country.
Language
(For Czech and
Hungarian)
Hungar.
English
0.Local
Language
(For
Norweg.
Swedish
Danish
Norwegian,
Swedish,
Danish and
Finnish)
Finnish
English
The factory settings are shown in Bold.
APPENDIX B B - 11
Entering Text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the machine. Most number keys
have three or four letters printed above them. The keys for 0, # and
do not have printed letters because they are used for special
characters.
By pressing the appropriate number key repeatedly, you can access
the character you want.
Press Key
one time
two times
three times
four times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces
To enter a space in the fax number, press
once between
▲
numbers. To enter a space in the name, press
characters.
twice between
Making corrections
If you entered a letter incorrectly and want to change it, press
move the cursor under the incorrect character. Then press
Stop/Exit. All letters above and to the right of the cursor will be
to
deleted. Re-enter the correct character. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press
you press the key again.
to move the cursor to the right before
B - 12 APPENDIX B
Glossary
G
ADF (automatic document feeder) The document can be placed
in the ADF and scanned one page at a time automatically.
Auto Reduction Reduces the size of incoming faxes.
Automatic fax transmission (MFC-620CN only) Sending a fax
without picking up the handset of an external phone or pressing
Speaker Phone.
Automatic fax transmission (FAX-2440C only) Sending a fax
without picking up the handset of the machine or pressing
Speaker Phone.
Automatic Redial A feature that enables your machine to redial the
last fax number after five minutes if the fax did not go through
because the line was busy.
Backup Print Your machine prints a copy of every fax that is
received and stored in memory.This is a safety feature so you will
not lose messages during a power failure.
Batch Transmission (Black and white faxes only) As a cost saving
feature, all delayed faxes to the same fax number will be sent as
one transmission.
Beeper Volume Volume setting for the beep when you press a key
or make an error.
Brightness Changing the Brightness makes the whole image
lighter or darker.
Broadcasting The ability to send the same fax message to more
than one location.
Cancel Job Cancels a programmed job, like Delayed Fax or
Polling.
CNG tones The special tones (beeps) sent by fax machines during
automatic transmission to tell the receiving machine that a fax
machine is calling.
G - 1 GLOSSARY
Coding method Method of coding the information contained in the
document. All fax machines must use a minimum standard of
Modified Huffman (MH). Your machine is capable of greater
compression methods, Modified Read (MR), Modified Modified
Read (MMR) and JPEG, if the receiving machine has the same
capability.
Communication error (or Comm. Error) An error during fax
sending or receiving, usually caused by line noise or static.
Compatibility group The ability of one fax unit to communicate
with another. Compatibility is assured between ITU-T Groups.
Contrast Setting to compensate for dark or light documents, by
making faxes or copies of dark documents lighter and light
documents darker.
Colour Enhancement (MFC-620CN only) Adjusts thecolour in the
image for better print quality by improving sharpness, white
balance and colour density.
Delayed Fax Sends your fax at a specified later time that day.
Dual Access Your machine can scan outgoing faxes or scheduled
jobs into memory at the same time it is sending a fax or receiving
or printing an incoming fax.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an error.
Extension phone A telephone on the fax number that is plugged
into a separate wall socket.
External phone A TAD (telephone answering device) or telephone
that is connected to your machine.
F/T Ring Time The length of time that the Brother machine rings
(when the Receive Mode setting is Fax/Tel) to notify you to pick
up a voice call that it answered.
Fax Detect Enables your machine to respond to CNG tones if you
interrupt a fax call by answering it.
Fax Forwarding Sends a fax received into the memory to another
pre-programmed fax number.
Fax Receive Code Press this code ( 5 1) when you answer a fax
call on an extension or external phone.
GLOSSARY G - 2
Fax Storage You can store faxes in memory.
Fax tones The signals sent by sending and receiving fax machines
while communicating information.
Fax/Tel You can receive faxes and telephone calls. Do not use this
mode if you are using a telephone answering device (TAD).
Fine resolution Resolution is 203 x 196 dpi. It is used for small print
and graphs.
Gray scale The shades of gray available for copying and faxing
photographs.
Group number A combination of One-Touch (FAX-2440C only)
and Speed-Dial numbers that are stored on a One-Touch key or
in a Speed-Dial location for Broadcasting.
Help list A printout of the complete Menu table that you can use to
program your machine when you do not have the User’s Guide
with you.
Fax Journal Lists information about the last 200 incoming and
outgoing faxes. TX means Transmit. RX means Receive.
Journal Period The pre-programmed time period between
automatically printed Fax Journal Reports. You can print the Fax
Journal on demand without interrupting the cycle.
LCD (liquid crystal display) The display screen on the machine
that shows interactive messages during On-Screen Programming
and shows the date and time when the machine is idle.
Manual fax When you lift the handset of the machine (FAX-2440C
only) or press Speaker Phone so you can hear the receiving fax
machine answer before you press Mono Start or Colour Start
to begin transmission.
Menu mode Programming mode for changing your machine’s
settings.
OCR (optical character recognition) (MFC-620CN only) The
bundled ScanSoft® OmniPage® software application converts an
image of text to text you can edit.
G - 3 GLOSSARY
One-Touch (FAX-2440C only) Keys on the machine’s control
panel where you can store numbers for easy dialling. You can
store a second number on each key if you press Shift and the
One-Touch Key together.
Out of Paper Reception Receives faxes into the machine’s
memory when the machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Pause Allows you to place a 3.5 second delay in the dialling
sequence stored on One-Touch keys (FAX-2440C) and
Speed-Dial numbers. Press Redial/Pause as many times as
needed for longer pauses.
PhotoCapture Center™ (MFC-620CN only) Allows you to print
digital photos from your digital camera at high resolution for photo
quality printing.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse A form of rotary dialling on a telephone line.
Quick Dial List A listing of names and numbers stored in
One-Touch (FAX-2440C only) and Speed-Dial memory, in
numerical order.
Real Time Transmission When memory is full, you can send faxes
in real time.
Remaining jobs You can check which jobs are waiting in memory
and cancel jobs individually.
Remote Access Code Your own four-digit code (--- ) that allows
you to call and access your machine from a remote location.
Remote Retrieval Access The ability to access your machine
remotely from a touch tone phone.
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
GLOSSARY G - 4
Ring Delay The number of rings before the machine answers in
Fax Only, Fax/Teland TAD:Msg Mgrmode.
Ring Volume Volume setting for the machine’s ring.
Scanning (MFC-620CN only) The process of sending an
electronic image of a paper document into your computer.
Scan to Card (MFC-620CN only) You can scan a black and white
or colour document into a Media Card. Black and white images
will be in TIFF or PDF file format and colour images may be in
PDF or JPEG file format.
Search An electronic, alphabetical listing of stored One-Touch
(FAX-2440C), Speed-Dial and Group numbers.
Speed-Dial A pre-programmed number for easy dialling. You must
press the Search/Speed Dial, #, and the two digit code and
Mono Start or Colour Start to start the dialling process.
Standard resolution 203 x 97 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super Fine resolution 392 x 203 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an external
TAD to your machine.
Temporary settings You can select certain options for each fax
transmission and copy without changing the default settings.
Tone A form of dialling on the telephone line used for Touch Tone
telephones.
Transmission The process of sending faxes over the phone lines
from your machine to the receiving fax machine.
User Settings A printed report that shows the current settings of the
machine.
Xmit Report (Transmission Verification Report) A listing for
each transmission, that shows its date, time and number.
G - 5 GLOSSARY
Specifications
S
Product description
General
Memory Capacity
8 MB (FAX-2440C)
16 MB (MFC-620CN)
Automatic Document
Feeder (ADF)
Up to 10 pages
Paper Tray
100 Sheets (80 g/m2)
Ink Jet
Printer Type
Print Method
Piezo with 74 × 5 nozzles
LCD (Liquid Crystal
Display)
16 characters × 1 line (FAX-2440C)
16 characters × 2 lines (MFC-620CN), Back light
Power Source
220 - 240V 50/60Hz
(FAX-2440C)
Power Consumption
Off Mode:
Standby:
Operating:
4.0 Wh or less
8.5 Wh or less
25 Wh or less
(MFC-620CN)
Off Mode:
Standby:
Operating:
4.0 Wh or less
9.5 Wh or less
26 Wh or less
375 mm
Dimensions
165 mm
174 mm
361 mm
373 mm
402 mm
347 mm
322 mm
345 mm
SPECIFICATIONS S - 1
Weight
6.1 kg (FAX-2440C)
6 kg (MFC-620CN)
Noise
Operating:
42.5 to 51 dB*
* It depends on printing conditions
Temperature
Operating:
10 - 35°C
Best Print
Quality:
20 - 33°C
Humidity
Operating:
20 to 80% (without condensation)
Best Print
Quality:
20 to 80% (without condensation)
Print media
Paper Input
Paper Tray
■
Paper type:
Plainpaper, inkjet paper (coated paper), glossy
paper*2, transparencies*1*2 and envelopes
■
Paper size:
Letter, Legal*3, Executive, A4, A5, A6, JIS_B5,
envelopes (commercial No.10, DL, C5,
Monarch, JE4), Photo card, Index card and
Post card.
■
Maximum paper tray capacity: Approx. 100
sheets of 80 g/m2 plain paper
Paper Output
Up to 25 sheets of A4 plain paper (Face up print
delivery to the output paper tray)*2
*1 Use only transparencies recommended for inkjet printing.
*2 For glossy paper or transparencies, we recommend removing
printed pages from the output paper tray immediately after they
exit the machine to avoid smudging.
*3 Legal paper cannot be stacked on the output paper tray.
S - 2 SPECIFICATIONS
Copy
Colour/Black
Colour/Black
Document Size
ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Copy Speed
Black
Up to 17 pages/minute (A4 paper)*
Colour
Up to 11 pages/minute (A4 paper)*
* Does not include the time it takes to feed the paper.
Based on Brother standard pattern. (Fast mode/Stack Copy)
Copy speeds vary with the complexity of the document.
Multiple Copies
Enlarge/Reduce
Resolution
Stacks/Sorts up to 99 pages
25% to 400% (in increments of 1%)
Up to 600 x 1200 dpi copy resolution for plain, inkjet
or glossy paper and up to 1200 x 1200 dpi for
OHP/transparency
SPECIFICATIONS S - 3
PhotoCapture Center™
(MFC-620CN only)
Available Media
CompactFlash® Version 1.0
(Microdrive™ is not compatible)
(Compact I/O card such as Compact LAN card
and Compact Modem card are not supported.)
SmartMedia® (3.3V)
(Not available for use with ID)
Memory Stick®
(Not available for music data with MagicGate™)
SecureDigital™
xD-Picture Card™
File Extension
(Media Format)
(Image Format)
DPOF, EXIF, DCF
Photo Print:
JPEG*
Scan to Card:
JPEG, PDF (Colour)
TIFF, PDF (Black)
* Progressive JPEG format is not supported.
Number of Files
Folder
Up to 999 files in the media card
File must be in the 3rd folder level of the Media
Card.
Borderless
Letter, A4, Photo Card
S - 4 SPECIFICATIONS
Fax
Compatibility
Coding System
Modem Speed
ITU-T Group 3
MH/MR/MMR/JPEG
Automatic Fallback
14400 bps
Document Size
ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Scanning Width
Printing Width
Gray Scale
208 mm
204 mm
256 levels
Polling Types
Contrast Control
Standard, Secure, Timer Sequential: (B&W only)
Automatic/Light/Dark
(manual setting)
Resolution
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard -
3.85 line/mm (Black)
7.7 line/mm (Colour)
Fine - 7.7 line/mm (Black/Colour)
Photo - 7.7 line/mm (Black)
Superfine - 15.4 line/mm (Black)
One-Touch Dial
6 (3 x 2)
(FAX-2440C only)
Speed-Dial
80 stations
Broadcasting
130 stations (MFC-620CN)
136 stations (FAX-2440C)
Automatic Redial
Auto Answer
3 times at 5 minute intervals
0, 1, 2, 3 or 4 rings
(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)
Communication Source
Public switched telephone network and PABX
SPECIFICATIONS S - 5
Memory Transmission
Out of Paper Reception
Up to 480*1/400*2 pages (MFC-620CN only)
Up to 300*1/250*2 pages (FAX-2440C)
Up to 480*1/400*2 pages (MFC-620CN only)
Up to 300*1/250*2 pages (FAX-2440C)
*1
*2
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,
MMR code). Specifications and printed materials are subject to change without prior notice.
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).
Specifications and printed materials are subject to change without prior notice.
Scanner (MFC-620CN only)
Colour/Black
Colour/Black
TWAIN Compliant
Yes (Windows® 98/98SE/Me/2000 Professional/XP)
Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater
WIA Compliant
Colour Depth
Yes (Windows® XP)
36 bit colour processing (Input)
24 bit colour processing (Output)
Resolution
Up to 19200 × 19200 dpi (interpolated)*
Up to 600 × 2400 dpi (optical)
* Maximum 1200 x 1200 dpi scanning with Windows® XP
(resolution up to 19200 x 19200 dpi can be selected by using the
Brother scanner utility)
Scanning Speed
Document Size
Colour: up to 5.93 sec.
Black: up to 3.76 sec.
(A4 size in 100 × 100 dpi)
ADF Width: 148 mm to 216 mm
ADF Height: 148 mm to 356 mm
Scanner Glass Width: Max. 216 mm
Scanner Glass Height: Max. 297 mm
Scanning Width
Gray Scale
210 mm
256 levels
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.
S - 6 SPECIFICATIONS
Printer
For FAX-2440C, you can download the Brother Printer Driver
from the Brother Solutions Center. Visit us at:
Printer Driver
Resolution
Windows® 98/98SE/Me/2000 Professional and XP
driver supporting Brother Native Compression
mode and bi-directional capability
Apple® Macintosh® QuickDraw® Driver
For Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater
Up to 1200 x 6000 dots per inch (dpi)*
1200 x 1200 dots per inch (dpi)
600 x 600 dots per inch (dpi)
600 x 150 dots per inch (dpi)
* Output image quality varies based upon many factors including
but not limited to input image resolution and quality and print
media.
Print Speed
up to 20 pages/minute (Black)*
up to 15 pages/minute (Colour)*
* Based on Brother standard pattern.
A4 size in draft mode.
Does not include the time it takes to feed the paper.
Printing Width
204 mm (209.6 mm)*
* When you set the Borderless feature to ON.
Disk-Based Fonts
Borderless
35 TrueType
Letter, A4, A6, Photo Card, Index Card, Post Card
SPECIFICATIONS S - 7
Interfaces
USB
A Full-Speed USB 2.0 cable that is no longer than
2.0 m.*
* Your machine has a Full-Speed USB 2.0 interface. This
interface is compatible with Hi-Speed USB 2.0; however, the
maximum data transfer rate will be 12 Mbits/s. The machine can
also be connected to a computer that has a USB 1.1 interface.
LAN cable
Ethernet UTP cable category 5 or greater.
(MFC-620CN only)
S - 8 SPECIFICATIONS
Computer requirements
Minimum System Requirements
Computer Platform & Operating
System Version
Processor
Minimum
Speed
Minimum
RAM
Recommended
RAM
Available Hard Disk
Space
for
for
Drivers
Applications
1
Windows®
Operating
System
*
98, 98SE
Me
Pentium II
or
equivalent
32 MB
64 MB
90 MB
130 MB
2000
64 MB
128 MB
Professional
XP*2
128 MB
256 MB
64 MB
150 MB
80 MB
220 MB
200 MB
Apple®
Mac OS® 8.6
(Printing and
PC-FAX Send*3
Only)
All base models meet
minimum Requirements
Macintosh®
Operating
System
Mac OS® 9.X
(Printing,
Scanning*4,
PhotoCapture
Center™ and
PC-FAX Send*3
Only)*5
Mac OS®
10.2.4 or greater
X
128 MB
160 MB
NOTE: All registered trademarks referenced herein are the property of their respective companies.
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/
*1 Microsoft® Internet Explorer 5 or greater.
*2 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 19200 x 19200 dpi can be
selected using the Brother Utility.)
*3 PC Fax supports black and white faxing only.
*4 Dedicated “Scan” key and direct Network Scanning (MFC-620CN only) supported in Mac® Operating
Systems Mac OS® X 10.2.4 or greater.
*5 Scanning and PhotoCapture Center™ are supported only for MFC-620CN.
SPECIFICATIONS S - 9
Consumable items
Ink
The machine uses individual Black, Yellow, Cyan
and Magenta ink cartridges that are separate from
the print head assembly.
Service Life of Ink
Cartridge
Standard Black - Approximately 500 pages at 5%
coverage
High Yield Black - Approximately 900 pages at 5%
coverage (FAX-2440C only)
Yellow, Cyan and Magenta - Approximately 400
pages at 5% coverage
The above figures are based upon the following
assumptions:
• Continuous printing at a resolution of 600 x 600
dpi in normal mode after installing new ink
cartridge;
• The printing frequency;
• The number of pages printed;
• Periodic, automatic, print head assembly cleaning
(Your machine will clean the print head assembly
periodically. This process will use a small amount
of ink); and,
• Ink remaining in cartridge identified as “empty”
(It is necessary to leave a small amount of ink in
the ink cartridge to prevent air from drying out and
damaging the print head assembly).
Replacement
Consumables
<Standard Black> LC900BK
<High Yield Black> LC900HYBK (FAX-2440C only)
<Cyan> LC900C
<Magenta> LC900M
<Yellow> LC900Y
S - 10 SPECIFICATIONS
Network (LAN) (MFC-620CN only)
LAN
You can connect your machine to a network for
Network Printing, Network Scanning and PC Fax
Send. Also included is Brother BRAdmin
Professional Network Management software.
Support for
Protocols
Windows® 98/98SE/Me/2000/XP
Mac OS® 8.6 - 9.2, Mac OS® X 10.2.4 or greater*
Ethernet 10/100 BASE-TX Auto Negotiation
TCP/IP
RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS
LPR/LPD, Port9100, SSDP, mDNS, FTP
* Network Printing and PC-FAX are available for
Mac OS® 8.6-9.2, Mac OS® 10.2.4 or greater.
* Mac OS® 8.6-9.2 (Quick Draw over TCP/IP)
* Mac OS® X 10.2.4 or greater (mDNS)
* Network Scanning and Remote Setup are available for
Mac OS® 10.2.4 or greater.
* Media drive is not available for Mac OS® 8.6
Included Utilities:
BRAdmin Professional (Windows®)
BRAdmin Professional is not supported in Mac OS®.
SPECIFICATIONS S - 11
Optional External Wireless Print/Scan
Server (NC-2200w) (MFC-620CN only)
NC-2200w External
Wireless Print/Scan
Server (Optional)
Connecting the optional External Wireless
Print/Scan Server (NC-2200w) to your machine will
allow you to print and scan over a wireless network.
Network types
Support for
IEEE 802.11b wireless LAN
Windows® 98/98SE/Me/2000/XP
Mac OS® X 10.2.4 or greater
Protocols
TCP/IP
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),
WINS/NetBIOS, DNS, LPR/LPD, Port9100,
SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,
HTTP
You can assign the scan key to one networked
computer only.
S - 12 SPECIFICATIONS
Fax, stand-alone
retrieving from a remote
cancelling from
E
ECM (Error Correction
from memory
Real Time
External telephone,
F
answering at extension
Fax codes
Fax Forwarding
double-ringing
I - 2 INDEX
printing faxes from
recording Fax/Tel
G
H
HELP
(F/T OGM) ......................7-8
Mode, entering
Multi-line connections
I
Ink cartridges
J
O
Jams
One-Touch numbers
L
P
Paging
programming your pager
Phone line
M
Manual
INDEX I - 3
PhotoCapture Center™
One-Touch dial
Print
Speed-Dial
R
Receive Mode
Reducing
Resolution
Q
Access codes and
credit card numbers
fax (Standard, Fine,
Group dial
I - 4 INDEX
S
Setup
Station ID (fax header)
V
Speed-Dial
T
if you are having difficulty
PhotoCapture
printing or receiving
Printing Received
INDEX I - 5
Remote Retrieval Access card
If you plan to retrieve voice or fax messages while away from your
machine, carrying the Remote Retrieval Access Card printed below
will serve as a convenient reminder of the retrieval procedures.
Simply cut out the card and fold it to fit in your wallet or organizer.
Keeping it handy will help you derive the full benefit of your
machine’s Fax Forwarding, and Remote Retrieval features.
REMOTE RETRIEVAL ACCESS CARD R - 1
R - 2
Visit us on the World Wide Web
This machine is approved for use in the country of purchase only, local
Brother companies or their dealers will only support machines purchased in
their own countries.
UK/IRE/SAF/PAN NORDIC
LF7244004
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