Brother MFC 620CN User Manual

USER’S GUIDE  
FAX-2440C  
MFC-620CN  
THIS EQUIPMENT IS DESIGNED TO WORK WITH A TWO WIRE ANALOGUE PSTN LINE  
FITTED WITH THE APPROPRIATE CONNECTOR.  
APPROVAL INFORMATION  
Brother advises that this product may not function correctly in a  
country other than where it was originally purchased, and does not  
offer any warranty in the event that this product is used on public  
telecommunication lines in another country.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has  
been compiled and published, covering the latest product  
descriptions and specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be  
responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to  
typographical and other errors relating to the publication.  
i
ii  
Safety precautions  
To use the machine safely  
Please refer to these instructions for later reference and before  
attempting any maintenance.  
WARNING  
There are high voltage  
Do not handle the plug with wet  
hands. Doing this might cause  
an electrical shock.  
electrodes inside the machine.  
Before you clean the machine,  
make sure you have  
unplugged the telephone line  
cord first and then the power  
cord from the electrical socket.  
To prevent injuries, be careful  
not to put your hands on the  
edge of the machine under the  
scanner cover.  
To prevent injuries, be careful  
not to touch the area shaded in  
the illustration.  
When moving the machine you  
must lift it from the base, by  
placing a hand at each side of  
the unit as shown in the  
illustration. Do not carry the  
machine by holdingthe scanner  
cover.  
Most of the illustrations in this User’s Guide show the  
FAX-2440C.  
iii  
 
WARNING  
Use caution when installing or modifying telephone lines. Never  
touch telephone wires or terminals that are not insulated unless  
the telephone line has been disconnected at the wall socket.  
Never install telephone wiring during a lightning storm. Never  
install a telephone wall socket in a wet location.  
This product must be installed near an electrical socket that is  
easily accessible. In case of emergencies, you must disconnect  
the power cord from the electrical socket in order to shut off  
power completely.  
IMPORTANT SAFETY INSTRUCTIONS  
When using your telephone equipment, basic safety  
precautions should always be followed to reduce the risk of  
fire, electric shock and injury to persons, including the  
following:  
1. Do not use this product near water, for example, near a  
bath tub, wash bowl, kitchen sink or washing machine, in a  
wet basement or near a swimming pool.  
2. Avoid using this product during an electrical storm. There  
may be a remote risk of electric shock from lightning.  
3. Do not use this product to report a gas leak in the vicinity  
of the leak.  
SAVE THESE INSTRUCTIONS  
iv  
Choosing a location  
Place your machine on a flat, stable surface that is free of vibration  
and shocks, such as a desk. Put the machine near a telephone  
socket and a standard, grounded electrical socket. Choose a  
location where the temperature remains between 10° and 35°C.  
Caution  
Avoid placing your machine in a high-traffic area.  
Avoid placing your machine on the carpet.  
Do not place near heaters, air conditioners, water, chemicals, or  
refrigerators.  
Do not expose the machine to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your machine to electrical sockets controlled by  
wall switches or automatic timers.  
Disruption of power can wipe out information in the machine’s  
memory.  
Do not connect your machine to electrical sockets on the same  
circuit as large appliances or other equipment that might disrupt  
the power supply.  
Avoid interference sources, such as speakers or the base units  
of cordless phones.  
v
Quick Reference Guide  
Storing Speed-Dial numbers  
Sending faxes  
1
For MFC-620CN, press  
Menu/Set, 2, 3, 1.  
For FAX-2440C, press  
Menu/Set, 2, 3, 2.  
Using the dial pad, enter a  
two-digit Speed-Dial  
location number, and then  
press Menu/Set.  
Automatic Transmission  
1
If it is not illuminated in  
green, press  
(Fax).  
2
3
Load your document.  
2
Enter the fax number using  
One-Touch (FAX-2440C  
only), Speed-Dial, Search or  
the dial pad.  
3
4
Enter a number (up to 20  
digits), and then press  
Menu/Set.  
Enter a name up to 15  
characters (or leave it  
blank), and then press  
Menu/Set.  
4
Press Mono Start or  
Colour Start.  
Storing numbers  
Storing One-Touch Dial  
numbers (FAX-2440C only)  
1
2
Press Menu/Set, 2, 3, 1.  
5
Press Stop/Exit.  
Press the One-Touch key  
where you want to store the  
number.  
To access One-Touch  
numbers 4 to 6, hold down  
Shift as you press the  
One-Touch key.  
3
4
Enter a number (up to 20  
digits), and then press  
Menu/Set.  
Enter a name up to 15  
characters (or leave it  
blank), and then press  
Menu/Set.  
5
Press Stop/Exit.  
vi  
Dialling operations  
Making copies  
One-Touch dialling  
(FAX-2440C)/Speed-Dialling  
1
Press  
illuminate it in green.  
(Copy) to  
1
If it is not illuminated in  
2
3
Load your document.  
green, press  
(Fax).  
Press Mono Start or  
Colour Start.  
2
3
Load your document.  
(FAX-2440C only) Press the  
One-Touch key of the  
number you want to call.  
To dial One-Touch numbers  
4 to 6, hold down Shift as  
you press the One-Touch  
key.  
OR—  
Press Search/Speed Dial  
,
press #, and then press the  
two-digit Speed-Dial  
number.  
4
Press Mono Start or  
Colour Start.  
Using Search  
1
If it is not illuminated in  
green, press (Fax).  
2
3
Load your document.  
Press Search/Speed Dial  
,
and then enter the first letter  
of the name you’re looking  
for.  
4
5
Press  
memory.  
or to search the  
Press Mono Start or  
Colour Start.  
vii  
Table of Contents  
Setting Tone or Pulse dialling mode  
viii  
Delayed Batch Transmission  
Setup for Polled Transmit (Standard)  
Setup for Polled Transmit with Secure Code  
ix  
Faxing letter size documents from the scanner  
Reception into memory  
Changing One-Touch (FAX-2440C only) and  
Setting up Groups for Broadcasting  
Setting up Groups for Broadcasting  
Access codes and credit card numbers  
Access codes and credit card numbers  
x
Recording TAD Outgoing Message  
Recording TAD Outgoing Message  
xi  
xii  
To enable the machine to work with BT Call Sign  
xiii  
Connecting an external telephone answering  
Recording outgoing message (OGM) on  
If you are installing the machine to work  
xiv  
Introduction  
1
Using this Guide  
Thank you for buying a Brother fax machine or Multi-Function Center  
(MFC). Your machine is simple to use, with LCD screen instructions  
to guide you through programming it. You can make the most of your  
machine by reading through this Guide.  
Finding information  
All the chapter headings and subheadings are listed in the Table of  
Contents. You will be able to find information about a specific feature  
or operation by checking the Index at the back of this Guide.  
Symbols used in this Guide  
Throughout this Guide you will see special symbols alerting you to  
important warnings, notes and actions. To make things clearer and  
to help you press the correct keys, we used special fonts and added  
some of the messages that will appear in the LCD.  
Bold  
Bold typeface identifies specific keys on the  
machine control panel.  
Italics  
Italicized typeface emphasizes an important point  
or refers you to a related topic.  
Courier New Courier New type face identifies the messages on  
the LCD of the machine.  
Warnings inform you what to do to avoid possible personal  
injury.  
Cautions specify procedures you must follow or avoid to  
prevent possible damage to the machine.  
Notes tell you how you should respond to a situation that may  
arise or give tips about how the current operation works with  
other features.  
Improper Setup alerts you to devices and operations that are not  
compatible with the machine.  
INTRODUCTION 1 - 1  
       
Control panel overview  
FAX-2440C  
MFC-620CN  
1 - 2 INTRODUCTION  
   
TAD keys  
Ink Management  
1
3
4
Lets you clean the print head, check  
the print quality, and check the  
available ink volume.  
On/Off  
Lets you activate the TAD  
(Telephone Answering Device) and  
will blink if you have new messages.  
Dial Pad  
Use these keys to dial telephone  
and fax numbers and as a keyboard  
for entering information into the  
machine.  
Play/Record (FAX-2440C only)  
Lets you listen to voice messages  
stored in memory. Also, lets you  
record telephone calls.  
The # key lets you temporarily  
switch the dialling mode during a  
telephone call from Pulse to Tone.  
Play (MFC-620CN only)  
Lets you listen to voice messages  
stored in memory.  
Mode keys:  
5
Erase  
PhotoCapture  
(MFC-620CN only)  
Lets you access the PhotoCapture  
Centermode.  
Lets you delete voice messages, all  
fax messages or all messages.  
Telephone keys  
2
Copy  
Microphone  
Lets you access Copy mode.  
Picks up your voice when you speak  
to another party using  
Speaker Phone.  
Fax  
Lets you access Fax mode.  
Speaker Phone  
Lets you speak to another party by  
using the machines microphone  
and monitor.  
Scan (MFC-620CN only)  
Lets you access Scan mode.  
Copy Options  
Redial/Pause  
6
7
Redials the last number you called.  
It also inserts a pause in quick dial  
numbers.  
You can quickly and easily select  
temporary settings for copying.  
Fax Resolution  
Adjusts the resolution when you  
send a fax.  
Mute/R  
Lets you place calls on hold.  
Also, use this key to gain access to  
an outside line and/or to recall the  
operator or transfer a call to another  
extension when it is connected to a  
PABX.  
INTRODUCTION 1 - 3  
 
Search/Speed Dial  
8
9
Mono Start  
Lets you start sending faxes or  
make copies in black and white.  
Lets you look up numbers that are  
stored in the dialling memory. It also  
lets you dial stored numbers by  
pressing # and a two-digit number.  
Also for MFC-620CN, lets you start  
a scanning operation (in colour or  
mono, depending on the scanning  
setting on your PC).  
Press to scroll backward to a menu  
selection.  
Colour Start  
Lets you start sending faxes or  
make copies in full colour.  
or ▼  
Press to scroll through the menus  
and options.  
Also for MFC-620CN, lets you start  
a scanning operation (in colour or  
mono, depending on the scanning  
setting on your PC).  
Liquid Crystal Display (LCD)  
C
Displaysmessages onthescreento  
help you set up and use your  
machine.  
0
Stop/Exit  
The LCD examples in this User’s  
Guide are for models with a two-line  
display. There may be slight  
differences between the examples  
and models that have a one-line  
display.  
Stops an operation or exits from the  
menu.  
Power Save  
You can turn the machine to power  
save condition.  
A
B
Navigation keys:  
One-Touch keys  
(FAX-2440C only)  
These keys give you instant access  
to previously stored Quick-Dial  
numbers.  
D
E
Menu/Set  
The same key is used for Menu and  
Set operations.  
Lets you access the Menu to  
program and store your settings in  
the machine.  
Shift (FAX-2440C only)  
To access One-Touch numbers 4 to  
6, hold down Shift as you press  
One-Touch key.  
You can press these keys to adjust  
the volume.  
1 - 4 INTRODUCTION  
Turning the machine to Power Save condition  
When the machine is idle, you can turn it to Power Save condition by  
pressing the Power Save key. In Power Save mode, the machine will  
receive telephone calls as normal. For farther information on  
receiving faxes in the power save condition, please see the table on  
page 1-6. The delayed faxes that have been set up will be sent. You  
can even retrieve faxes using Remote Retrieval if you are away from  
your machine. If you want to do other operations, you must turn the  
machine back on.  
Turning the machine to Power Save condition  
Press and hold down the Power Save  
key until the LCD shows:  
Shutting Down  
The LCD light will go off.  
Turning the machine to Power Save condition off  
Press and hold down the Power Save  
key until the LCD shows:  
Please Wait  
The LCD will show the date and time (Fax  
mode).  
Even if you have turned the machine off, it will periodically clean  
the print head to preserve print quality.  
If you unplug the AC power cord, no machine operations will be  
available.  
You can turn the machine Off by customizing the Power Save  
key as shown next page. In this Off mode, no machine operation  
The external telephone is always available.  
INTRODUCTION 1 - 5  
 
Power Save Setting  
You can customize the machine’s Power Save key. The default  
mode is Fax Receive:On, so your machine can receive faxes or  
calls even when the machine is in Power Save mode. If you do not  
want your machine to receive faxes or calls, turn this setting to  
1
2
3
4
Press Menu/Set, 1, 6.  
Press or to select Off(or On).  
Press Menu/Set.  
Press Stop/Exit.  
On/Off Setting  
Receive Mode Available Operations  
Fax Receive:On Fax Only  
Fax Receive (automatically), Fax  
Detect, Delayed Fax*, Remote Fax  
Options*, Remote Retrieval*  
(default)  
FAX-2440C only: You can answer  
calls by lifting the handset.  
TAD:Msg Mgr  
Fax Receive (automatically), Recording  
of incoming messages, Fax Detect,  
Delayed Fax*, Remote Fax Options*,  
Remote Retrieval*  
FAX-2440C only: You can answer  
calls by lifting the handset.  
Manual  
Delayed Fax*, Fax Detect:  
Fax/Tel  
FAX-2440C only: You can answer  
calls by lifting the handset.  
Fax Receive:Off  
No machine operations will be  
available.  
* Should be set before you switch off the machine.  
The external telephone is always available.  
1 - 6 INTRODUCTION  
       
Load documents  
You can send a fax, make copies, and scan from the ADF (automatic  
document feeder) or from the scanner glass.  
Using the automatic document feeder (ADF)  
The ADF can hold up to 10 pages and feeds each sheet individually.  
Use standard (80 g/m2) paper and always fan the pages before  
putting them in the ADF.  
DO NOT use paper that is curled, wrinkled, folded, ripped,  
stapled, paper clipped, pasted or taped.  
DO NOT use cardboard, newspaper or fabric. (To fax, copy or  
scan this kind of document, see Using the scanner glass on  
Make sure documents written with ink are completely dry.  
Documents to be faxed must be from 14.8 to 21.6 cm wide and  
14.8 to 35.6 cm long.  
INTRODUCTION 1 - 7  
         
1
Fan the pages well. Make sure you put the documents face  
down, top edge first in the ADF until you feel them touch the  
feed roller.  
2
3
Adjust the paper guides to fit the width of your documents.  
Unfold the ADF Document Output Support Flap.  
ADF Document  
Output Support Flap  
DO NOT pull on the document while it is feeding.  
To use the ADF, the scanner glass must be empty.  
1 - 8 INTRODUCTION  
Using the scanner glass  
You can use the scanner glass to fax pages of a book or one page  
at a time. Document can be up to letter or A4 size (21.6 to 29.7 cm).  
s
To use the scanner glass, the ADF must be empty.  
1
Lift the document cover.  
Place documents face down  
on the Scanner Glass  
2
3
Using the document guidelines on the left, center the document  
face down on the scanner glass.  
Close the document cover.  
If the document is a book or is thick, do not slam the cover or  
press on it.  
INTRODUCTION 1 - 9  
   
About paper  
The print quality can be affected by the type of paper you use in the  
machine.  
To get the best print quality for the settings you’ve chosen, always  
set the Paper Type to match the type of paper you load.  
You can use plain paper, inkjet paper (coated paper), glossy paper,  
transparencies and envelopes.  
We recommend testing various paper types before purchasing large  
quantities.  
For best results, use the recommended paper.  
When you print on inkjet paper (coated paper),  
transparencies and glossy paper, be sure to select the  
proper media in the “Basic” tab of the printer driver or in the  
Paper Type setting of the menu (Menu/Set, 1, 2).  
When you print on Brother glossy paper, load the instruction  
sheet included with the glossy paper in the paper tray first,  
and then place the glossy paper on the instruction sheet.  
When you use transparencies or glossy paper, remove each  
sheet immediately to prevent smudging or paper jams.  
Avoid touching the printed surface of the paper immediately  
after printing; the surface may not be completely dry and  
may stain your fingers.  
Recommended Paper  
To get the best print quality, we suggest using Brother paper.  
(See table below.)  
If Brother Paper is not available in your country, we recommend  
testing various papers before purchasing large quantities.  
We recommend using “3M Transparency Film” when you print on  
transparencies.  
Brother Paper  
Paper Type  
A4 Plain  
Item  
BP60PA  
BP60GLA  
BP60MA  
A4 Glossy  
A4 Inkjet (Photo Matte)  
1 - 10 INTRODUCTION  
       
Handling and using special paper  
Store paper in its original packaging, and keep it sealed. Keep the  
paper flat and away from moisture, direct sunlight and heat.  
The coated side of glossy paper is shiny. Avoid touching the  
shiny (coated) side. Load glossy paper with the shiny side facing  
down.  
Avoid touching either side of transparencies, because they  
absorb water and perspiration easily, and this may cause  
decreased output quality. Transparencies designed for laser  
printers/copiers may stain your next document. Use only  
transparencies recommended for inkjet printing.  
Do not use paper:  
that are damaged, curled, wrinkled, or irregularly shaped  
2 mm or  
longer  
2 mm or  
longer  
that are extremely shiny or highly textured  
that were previously printed by a printer  
that cannot be arranged uniformly when stacked  
that are made with a short grain  
INTRODUCTION 1 - 11  
 
1 - 12 INTRODUCTION  
 
Paper weight, thickness and capacity  
Paper Type  
Weight  
Thickness  
No. of sheets  
Cut Paper  
Plain Paper  
Inkjet Paper  
Glossy Paper  
Photo Card  
Index Card  
Post Card  
64 to 120 g/m2  
(17 to 32 lb)  
0.08 to 0.15 mm  
(0.003" to 0.006")  
100*  
64 to 200 g/m2  
(17 to 53 lb)  
0.08 to 0.25 mm  
(0.003" to 0.01")  
20  
20  
20  
30  
30  
10  
10  
Up to 220 g/m2  
(Up to 58 lb)  
Up to 0.25 mm  
(Up to 0.01")  
Cards  
Up to 240 g/m2  
(Up to 64 lb)  
Up to 0.28 mm  
(Up to 0.01")  
Up to 120 g/m2  
(Up to 32 lb)  
Up to 0.15 mm  
(Up to 0.006")  
Up to 200 g/m2  
(Up to 53 lb)  
Up to 0.23 mm  
(Up to 0.01")  
Envelopes  
75 to 95 g/m2  
(20 to 25 lb)  
Up to 0.52 mm  
(Up to 0.02")  
Transparencies  
-
-
* Up to 50 sheets for Legal size paper (80 g/m2).  
* Up to 100 sheets of 80 g/m2.  
Paper capacity of the output paper tray  
Output Paper  
Tray  
Up to 25 sheets of 80 g/m2 (A4)  
Transparencies or glossy paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
Legal paper cannot be stacked on the output  
paper tray.  
INTRODUCTION 1 - 13  
     
Printable area  
The printable area depends on the settings in the application you are  
using. The figures below show the unprintable areas on cut sheet  
paper and envelopes.  
Cut Sheet Paper  
Envelopes  
3
4
3
4
1
1
2
unprintable area  
2
1Top  
2Bottom  
3Left  
4Right  
Cut Sheet  
Envelopes  
3 mm  
3 mm  
3 mm  
3 mm  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
12 mm  
24 mm  
3 mm  
3 mm  
*1 When you set the Borderless feature to On.  
Printable area depends on the Printer driver settings.  
The figures above are approximate and the printable area may  
vary depending on the type of cut sheet paper you are using.  
1 - 14 INTRODUCTION  
   
How to load paper, envelopes and post cards  
To load paper or other media  
1
Pull the paper tray completely out of the machine and remove  
the output paper tray.  
2
Press and slide the paper side guide to fit the paper width.  
Paper Side Guide  
3
Pull out the paper support and unfold the paper support flap.  
Paper Support  
Paper Support Flap  
Use the paper support flap for Letter, Legal and A4.  
INTRODUCTION 1 - 15  
     
4
5
Fan the stack of paper well to avoid paper jams and mis-feeds.  
Gently insert the paper into the paper tray print side down and  
the leading edge (top of the paper) in first.  
Check that the paper is flat in the tray and below the maximum  
paper mark.  
Maximum Paper Mark  
Make sure the paper side guides touch the sides of the  
paper.  
Be careful that you do not push the paper in too far; it may  
lift at the back of the tray and cause feed problems.  
6
Put the output paper tray back on and push the paper tray firmly  
back into the machine.  
1 - 16 INTRODUCTION  
To load envelopes  
Use envelopes that weigh from 75 g/m2 up to 95 g/m2.  
Some envelopes require margin settings in the application. Make  
sure you do a test print first.  
To prevent possible damage to the feeding mechanism, do not  
use the types of envelopes shown below.  
DO NOT USE ENVELOPES:  
that are of a baggy construction  
that are embossed (have raised writing on them)  
that have clasps on them  
that are not sharply creased  
that are preprinted on the inside  
Glue  
Rounded  
Double flap Triangular  
flap  
flap  
How to load envelopes  
1
Before loading, press the corners and sides of the envelopes to  
make them as flat as possible.  
If the envelopes are ‘double-feeding,’ put one envelope in the  
paper tray at a time.  
INTRODUCTION 1 - 17  
 
2
Insert the envelopes into the paper tray with the address side  
down and the leading edge (top of the envelopes) in first. Slide  
the paper side guide to fit the width of the envelopes.  
If you have problems when printing on envelopes, try the  
following suggestions:  
1
2
Open the envelope flap.  
Make sure the open flap is either to the side of the envelope or  
to the back edge of the envelope when printing.  
3
Adjust the size and margin in your application.  
To load post cards  
1
Raise the paper stop and insert the post cards into the paper  
tray. Slide the paper side guide to fit the width of the post cards.  
1 - 18 INTRODUCTION  
 
About fax machines  
Custom features  
Do you have BT’s Call Minder on the phone line?  
If you have Call Minder on the phone line where you will install your  
new machine, there is a strong possibility that Call Minder and the  
machine may conflict with each other while receiving incoming calls.  
Why should there be problems?  
Since both the machine and Call Minder will pick up the call, after the  
number of rings you have set, each of them has the ability to keep  
the other from receiving calls.  
For example, if your Call Minder is set to answer after two rings and  
your machine is set to answer after four, Call Minder will stop your  
machine from receiving faxes.  
If you set Call Minder and the Brother machine to answer after the  
same number of rings, there is no way of knowing which one will  
answer first. It is important to remember that neither Call Minder nor  
the machine can pass the call back to the other after the call has  
been answered.  
How can you avoid possible problems?  
A very good way to avoid problems like the one mentioned, is to get  
a second phone number on your present phone line.  
Many people with Call Minder choose an alternative service, which  
is called “BT Call Sign”, and they are very satisfied with it. (See BT  
Another way to avoid possible problems is to replace Call Minder  
with an answering machine. Your Brother machine is designed to  
work with an answering machine or TAD (telephone answering  
device).  
INTRODUCTION 1 - 19  
         
Fax tones and handshake  
When someone is sending a fax, the machine sends fax calling tones  
(CNG tones). These are quiet, intermittent beeps every 4-seconds.  
You’ll hear them after you dial and press Mono Start or  
Colour Start and they will continue for about 60 seconds after  
dialling During that time, the sending machine must begin the  
“handshake”, or connection, with the receiving machine.  
Each time you use automatic procedures to send a fax, you are  
sending CNG tones over the phone line. You will soon learn to listen  
for these quiet beeps each time you answer a phone on your fax line,  
so you will know if you are receiving a fax message.  
The receiving fax responds with fax receiving tones, which are loud,  
chirping sounds. A receiving fax chirps for about 40 seconds over the  
phone line, and the LCD shows Receiving.  
If your machine is set to the Fax Only mode, it will answer every call  
automatically with fax receiving tones. If the other person hangs up,  
your machine will continue to send the “chirps” for about 40 seconds,  
and the LCD continues to show Receiving. To cancel receiving,  
press Stop/Exit.  
The fax ‘handshake’ is the time in which the sending machine’s CNG  
tones and the receiving machine’s “chirps” overlap. This must be for  
at least 2 to 4 seconds, so both machines can understand how each  
is sending and receiving the fax. The handshake cannot begin until  
the call is answered, and the CNG tones only last for about 60  
seconds after the number is dialled. So it is important for the  
receiving machine to answer the call in as few rings as possible.  
When you have an external Telephone Answering Device (TAD)  
on your fax line, your TAD will decide the number of rings before  
the call is answered.  
1 - 20 INTRODUCTION  
   
ECM (Error Correction Mode)  
The Error Correction Mode (ECM) is a way for the machine to check  
a fax transmission while it is in progress. If the machine detects  
errors during fax transmission, it resends the pages of the fax that  
had an error. ECM transmissions are only possible between fax  
machines that both have this feature. If they do, you may send and  
receive fax messages that are continuously being checked by the  
machine.Your machine must have enough memory for this feature to  
work.  
INTRODUCTION 1 - 21  
   
Getting started  
2
Initial Setup  
Setting the Date and Time  
When the machine is not in use it will display the date and time. If you  
set up the Station ID the date and time displayed by your machine  
will be printed on every fax you send. If there is a power failure, you  
may have to reset the date and time. No other settings will be  
affected.  
1
2
Press Menu/Set, 0, 2.  
Enter the last two digits of the year.  
Press Menu/Set.  
3
Enter two digits for the month.  
Press Menu/Set.  
(For example, enter 09 for September, or 10 for October.)  
4
5
6
Enter two digits for the day.  
Press Menu/Set. (For example, enter 06 for 6th.)  
Enter the time in 24-Hour format.  
Press Menu/Set. (For example, enter 15:25 for 3:25 P.M.)  
Press Stop/Exit.  
The LCD now shows the date and time whenever the machine  
is in Fax mode.  
Setting Tone or Pulse dialling mode  
(Except for the Nordic Countries)  
1
2
Press Menu/Set, 0, 4.  
Press or to select Pulse(or Tone).  
Press Menu/Set.  
3
Press Stop/Exit.  
2 - 1 GETTING STARTED  
             
Setting the Station ID  
You should store your name or company name and fax number so  
they print on all fax pages you send.  
It is important that you enter the fax number in the internationally  
standardized format, i.e. in accordance with the following strict  
sequence:  
The “+” (plus) character (by pressing  
key)  
Your Country Code (e.g. “44” for the United Kingdom, “41” for  
Switzerland)  
Your local area code minus any leading “0” (“9” in Spain)  
A space  
Your number on the local exchange, using spaces to aid  
readability as appropriate.  
As an example, if the machine is installed in the United Kingdom and  
the same line is to be used for both fax and voice calls, and your  
national telephone number is 0161 444 5555, then you must set the  
fax and telephone number parts of your station ID as:  
+44 161 444 5555.  
1
2
Press Menu/Set, 0, 3.  
Enter your fax number (up to 20 digits).  
Press Menu/Set.  
You cannot enter a hyphen in the fax number. To enter a space  
press  
once between numbers.  
3
4
Use the dial pad to enter your name (up to 20 characters).  
Press Menu/Set.  
Press Stop/Exit.  
If the Station ID has already been programmed, the LCD will ask  
you to press 1 to make a change or 2 to exit without changing.  
GETTING STARTED 2 - 2  
     
Setting the Phone Line Type  
If you are connecting the machine to a line that features a PABX  
(PBX), ADSL or ISDN to send and receive faxes, it is also necessary  
to change the Phone Line Type accordingly by completing the  
following steps.  
1
2
Press Menu/Set, 0, 5.  
Press or to select PBX, ADSL, ISDN(or Normal).  
Press Menu/Set.  
3
Press Stop/Exit.  
PABX and TRANSFER  
The machine is initially set to be connected with PSTN (Public  
Switched Telephone Network) lines. However, many offices use a  
central telephone system or Private Automatic Branch Exchange  
(PABX). Your machine can be connected to most types of PABX.  
The machine’s recall feature supports timed break recall only (TBR).  
TBR will work with most PABX systems allowing you to gain access  
to an outside line, or transfer calls to another extension. The feature  
works when the Mute/R key is pressed.  
(For MFC-620CN)  
You can program a Mute/R keypress as part of a number  
stored in a Speed-Dial location. When programming the  
Speed-Dial number (Menu/Set 2-3-1) press Mute/R first (the  
screen displays "!"), then enter the telephone number. If you do  
this, you do not need to press Mute/R each time before you dial  
using a Speed-Dial location. (See Storing numbers for easy  
2 - 3 GETTING STARTED  
       
(For FAX-2440C)  
You can program a Mute/R keypress as part of a number  
stored in a One-Touch or Speed-Dial location. When  
programming the One-Touch or Speed-Dial number  
(Menu/Set 2-3-1 or 2-3-2) press Mute/R first (the screen  
displays "!"), then enter the telephone number. If you do this,  
you do not need to press Mute/R each time before you dial  
using a One-Touch or Speed-Dial location. (See Storing  
GETTING STARTED 2 - 4  
General Setup  
Setting the Mode Timer (MFC-620CN only)  
The machine has four temporary mode keys on the control panel:  
PhotoCapture, Copy, Fax and Scan. You can change the number of  
seconds or minutes the machine takes after the last Copy, Scan or  
PhotoCapture operation before it returns to Fax mode. If you select  
Off, the machine stays in the mode you used last.  
1
2
Press Menu/Set, 1, 1.  
Press or to select 0Sec, 30Secs, 1Min, 2Mins, 5Mins  
or Off.  
Press Menu/Set.  
Press Stop/Exit.  
3
Setting the Mode Timer (FAX-2440C only)  
The machine has two temporary mode keys on the control panel: Fax  
and Copy. You can change the number of seconds or minutes the  
machine takes after the last Copy operation before it returns to Fax  
mode. If you select Off, the machine stays in the mode you used  
last.  
1
2
Press Menu/Set, 1, 1.  
Press or to select 0Sec, 30Secs, 1Min, 2Mins, 5Mins  
or Off.  
3
4
Press Menu/Set.  
Press Stop/Exit.  
2 - 5 GETTING STARTED  
         
Setting the Paper Type  
To get the best print quality, set the machine for the type of paper you  
are using.  
1
2
Press Menu/Set, 1, 2.  
Press or to select Plain, Inkjet, Glossyor  
Transparency.  
Press Menu/Set.  
Press Stop/Exit.  
3
The machine ejects paper with printed surfaces face up onto the  
paper tray in the front of the machine. When you use  
transparencies or glossy paper, remove each sheet immediately  
to prevent smudging or paper jams.  
Setting the Paper Size  
You can use five sizes of paper for printing copies: Letter, Legal, A4,  
A5, and 10 x 15 cm and three sizes for printing faxes: Letter, Legal  
and A4. When you change the type of paper you load in the machine,  
you will need to change the setting for Paper Size at the same time  
so your machine can fit an incoming fax on the page.  
1
2
Press Menu/Set, 1, 3.  
Press or to select Letter, Legal, A4, A5or 10x15cm.  
Press Menu/Set.  
3
Press Stop/Exit.  
GETTING STARTED 2 - 6  
           
Setting the Ring Volume  
You can turn the ring Offor you can select the ring volume level.  
1
2
Press Menu/Set, 1, 4, 1.  
Press or to select Low, Med, Highor Off.  
Press Menu/Set.  
3
Press Stop/Exit.  
OR—  
You can adjust the ring volume when your machine is idle (not being  
used). In Fax mode  
, press  
or  
to adjust the volume  
level. Every time you press these keys, the machine will ring so you  
can hear the active setting as the LCD shows it. The volume changes  
with each key press. The new setting will stay until you change it  
again.  
Setting the Beeper Volume  
You can change the beeper volume. The default (factory) setting is  
Low. When the beeper is on, the machine will beep when you press  
a key, make a mistake or after you send or receive a fax.  
1
2
Press Menu/Set, 1, 4, 2.  
Press or to select your option.  
(Low, Med, Highor Off)  
Press Menu/Set.  
Press Stop/Exit.  
3
2 - 7 GETTING STARTED  
           
Setting the Speaker Volume  
You can adjust the speaker volume.  
1
2
Press Menu/Set, 1, 4, 3.  
Press or to select Low, Med, Highor Off.  
Press Menu/Set.  
3
Press Stop/Exit.  
OR—  
In Fax mode  
, you can adjust the speaker volume by pressing  
Speaker Phone, and then selecting a speaker volume level.  
Press or to adjust the volume level. The LCD shows the  
setting you are choosing. Each key press changes the volume to the  
next setting. The new setting will remain until you change it again.  
You can adjust the speaker volume while you are listening to  
your OGM (Outgoing Message) and ICMs (Incoming  
Messages).  
If you turn Incoming Recording Monitor to OFF (Menu/Set,  
2, 7, 3) the Speaker for screening calls will be disabled and  
you won’t hear callers leaving messages. The volume for  
other operations can still be controlled using  
or  
.
GETTING STARTED 2 - 8  
     
Turning on Automatic Daylight Savings Time  
You can set the machine to change automatically for Daylight  
Savings Time. It will reset itself forward one hour in the Spring and  
backward one hour in the Autumn. Make sure you have set the  
correct day and time in the Date/Timesetting.  
1
2
Press Menu/Set, 1, 5.  
Press or to select On(or Off).  
Press Menu/Set.  
3
Press Stop/Exit.  
Setting the LCD Contrast  
You can adjust the LCD contrast for a sharper and more vivid  
display. If you are having difficulty reading the LCD from your  
position, try changing the contrast setting for improved viewing.  
1
2
Press Menu/Set, 1, 7.  
Press or to select Lightor Dark.  
Press Menu/Set.  
3
Press Stop/Exit.  
2 - 9 GETTING STARTED  
         
Setup Send  
3
How to enter Fax mode  
Before sending faxes, make sure  
(Fax) is illuminated in  
green. If not, press  
setting is Fax.  
(Fax) to enter Fax mode. The default  
How to dial  
You can dial in any of the following different ways.  
Manual dialling  
Press all of the digits of the phone or fax number.  
SETUP SEND 3 - 1  
                 
One-Touch dialling (FAX-2440C only)  
Press the One-Touch Key of the location you want to call. (See  
To dial One-Touch numbers 4 to 6, hold down Shift as you press the  
One-Touch Key.  
Speed-Dialling  
Press Search/Speed Dial, #, and then the two digit Speed-Dial  
two-digit number  
If the LCD shows Not Registeredwhen you enter the  
Speed-Dial number, a number has not been stored for it.  
3 - 2 SETUP SEND  
         
Search  
You can search for names you have stored in the One-Touch  
(FAX-2440C only) and Speed-Dial memories. Press  
Search/Speed Dial and the navigation keys to search. (See  
To search numerically  
or  
To search alphabetically*  
* To search alphabetically, you can use the dial pad to enter the first  
letter of the name you are looking for.  
Fax Redial  
If you are sending a fax manually and the line is busy, press  
Redial/Pause, and then press Mono Start or Colour Start to try  
again. If you want to make a second call to the last number dialled,  
you can save time by pressing Redial/Pause and Mono Start or  
Colour Start.  
Redial/Pause only works if you dialled from the control panel.  
If you are sending a fax automatically and the line is busy, the  
machine will automatically redial up to three times at five minute  
intervals.  
SETUP SEND 3 - 3  
       
How to Fax (B&W and Colour)  
Colour fax transmission  
Your machine can send a colour fax to machines that support this  
feature.  
However, colour faxes cannot be stored in the memory. When you  
send a colour fax, the machine will send it in real time (even if Real  
Time TXis set to Off).  
Delayed fax and Polling Transmit features are not available in  
colour.  
Faxing from the ADF  
Put the document face down in the ADF. To cancel, press  
Stop/Exit.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Dial the fax number.  
Press Mono Start or Colour Start.  
The machine starts scanning the document.  
If the memory is full and you are faxing a single page, it will be  
sent in real time.  
3 - 4 SETUP SEND  
         
Faxing from the scanner glass  
You can use the scanner glass to fax pages of a book or one page  
at a time. The documents can be up to A4 size. To cancel, press  
Stop/Exit.  
1
2
3
If it is not illuminated in green, press  
Load your document on the scanner glass.  
Dial the fax number.  
(Fax).  
Press Mono Start or Colour Start.  
If you press Mono Start, the machine starts scanning the  
first page.  
If you press Colour Start, the machine starts sending.  
4
5
To send a single page, press 2 (or  
Next Page?  
1.Yes 2.No(Dial)  
press Mono Start again).  
The machine starts sending the  
document.  
OR—  
To send more than one page, press 1 and go to Step 5.  
Place the next page on the scanner  
glass.  
Set Next Page  
Then Press Set  
Press Menu/Set.  
The machine starts scanning. (Repeat Steps 4 and 5 for each  
additional page.)  
If the memory is full and you are faxing a single page, it will  
be sent in real time.  
You cannot send multiple pages for colour faxes.  
SETUP SEND 3 - 5  
   
Automatic transmission  
This is the easiest way to send a fax.  
1
2
3
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Dial the fax number you want to call. (See How to dial on page  
3-1.)  
4
Press Mono Start or Colour Start.  
Manual transmission  
Manual transmission lets you hear the dialling, ringing and  
fax-receiving tones while sending a fax.  
1
2
3
4
5
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Speaker Phone and listen for a dial tone.  
Dial the fax number you want to call.  
When you hear the fax tone, press Mono Start or  
Colour Start.  
Sending a fax at the end of a conversation  
At the end of a conversation you can send a fax to the other party  
before you both hang up.  
1
Ask the other party to wait for fax tones (beeps) and then to  
press Start or Send key before hanging up.  
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Mono Start or Colour Start.  
3 - 6 SETUP SEND  
           
Basic sending operations  
Sending faxes using multiple settings  
When you send a fax you can choose any combination of these  
settings: contrast, resolution, overseas mode, delayed fax timer,  
polling transmission or real time transmission.  
1
If it is not illuminated in green, press  
(Fax).  
After each setting is accepted, the LCD will ask if you want to  
enter more settings:  
2
Press 1 to select more settings. The  
LCD will return to the Setup Send  
Next  
1.Yes 2.No  
menu.  
OR—  
Press 2 if you have finished choosing settings and go to the next  
step.  
Contrast  
If your document is very light or very dark, you may want to change  
the contrast.  
Use Lightto send a light document.  
Use Darkto send a dark document.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 1.  
Press or to select Auto, Lightor Dark.  
Press Menu/Set.  
SETUP SEND 3 - 7  
         
Fax Resolution  
You can use the Fax Resolution key to change the setting  
temporarily (for this fax only). In Fax mode  
, press  
Fax Resolution and or to select the setting you want, and then  
press Menu/Set.  
OR—  
You can change the default setting:  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 2.  
Press or to select the resolution you want.  
Press Menu/Set.  
Standard  
Fine  
Suitable for most typed documents.  
Good for small print and transmits a little  
slower than Standard resolution.  
S.Fine  
Photo  
Good for small print or artwork and transmits  
slower than Fine resolution.  
Use when the document has varying shades  
of gray or is a photograph. This has the  
slowest transmission time.  
3 - 8 SETUP SEND  
     
Dual Access (Not available for colour faxes)  
You can dial a number, and begin scanning the fax into memory—  
even when the machine is sending from memory or receiving faxes.  
The LCD shows the new job number and available memory.  
Your machine normally uses Dual Access. However, to send a  
colour fax, the machine will send the document in real time  
(even if Real Time TXis Off).  
The number of pages you can scan into the memory will vary  
depending on the data that is printed on them.  
If you get an Out of Memorymessage while scanning the first  
page of a fax, press Stop/Exit to cancel scanning. If you get an  
Out of Memorymessage while scanning a subsequent page,  
you can press Mono Start to send the pages scanned so far,  
or press Stop/Exit to cancel the operation.  
SETUP SEND 3 - 9  
   
Real Time Transmission  
When you are sending a fax, the machine will scan the documents  
into the memory before sending. Then, as soon as the phone line is  
free, the machine will start dialling and sending.  
If the memory becomes full, the machine will send the document in  
real time (even if Real Time TXis set to Off).  
Sometimes, you may want to send an important document  
immediately, without waiting for memory transmission. You can set  
Real Time TXto Onfor all documents or for the next fax only.  
If you want to fax multiple pages from the scanner glass, Real Time  
Transmission should be set to Off.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 5.  
To change the default setting, press or to select On(or Off).  
Press Menu/Set.  
OR—  
For the next fax transmission only, press or to select  
Next Fax Only.  
Press Menu/Set and go to Step 5.  
For the next fax only, press or to select On(or Off).  
Press Menu/Set.  
5
In Real Time Transmission, the redial feature does not work.  
If you are sending a colour Fax, the machine will send it in real  
time (even if Real Time TXis set to Off).  
3 - 10 SETUP SEND  
     
Checking job status  
Check which jobs are still waiting in the memory to be sent. (If there  
are no jobs, the LCD shows No Jobs Waiting.)  
1
2
Press Menu/Set, 2, 6.  
If you have more than one job waiting, press or to scroll  
through the list.  
3
Press Stop/Exit.  
Cancelling a fax in progress  
If you want to cancel a fax, while the machine is scanning, dialling or  
sending it, press Stop/Exit.  
Cancelling a scheduled job  
You can cancel a fax job that is stored and waiting in the memory.  
1
2
Press Menu/Set, 2, 6.  
Any jobs that are waiting will appear on the LCD.  
If you have more than one job waiting, press or to select the  
job you want to cancel.  
Press Menu/Set.  
OR—  
If you only have one job waiting, go to Step 3.  
3
4
Press 1 to cancel.  
To cancel another job go to Step 2.  
OR—  
Press 2 to exit without cancelling.  
Press Stop/Exit.  
SETUP SEND 3 - 11  
             
Advanced sending operations  
Broadcasting (Not available for colour faxes)  
Broadcasting is when the same fax message is automatically sent to  
more than one fax number. You can include Groups, One-Touch  
(FAX-2440C only), Speed-Dial numbers and up to 50 manually  
dialled numbers in the same broadcast.  
Press Menu/Set between each of the numbers. Use  
Search/Speed Dial to help you choose the numbers easily. (To set  
After the broadcast is finished, a Broadcast Report will be printed to  
let you know the results.  
1
2
3
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Enter a number using One-Touch (FAX-2440C only),  
Speed-Dial, a Group number, Search or manual dialling using  
the dial pad.  
(Example: Group number)  
4
5
When the LCD displays the fax number or name of the other  
party, press Menu/Set.  
You will be asked to enter the next number.  
Enter the next number.  
(Example: Speed-Dial number)  
6
7
8
When the LCD displays the fax number or name of the other  
party, press Menu/Set.  
After you have entered all the fax numbers by repeating Step 5  
and 6, go to Step 8 to start the broadcast.  
Press Mono Start.  
3 - 12 SETUP SEND  
       
If you did not use up any of the numbers for Groups, access  
codes or credit card numbers, you can ‘broadcast’ faxes to  
as many as 136 (FAX-2440C) or 130 (MFC-620CN) different  
numbers.  
The available memory will vary depending on the types of  
jobs in the memory and the number of locations used for  
broadcasting. If you broadcast to the maximum numbers  
available, you will not be able to use Dual Access and  
Delayed fax.  
Enter the long dialling sequence numbers as you would  
normally, but remember that each One-Touch (FAX-2440C  
only) and Speed-Dial number counts as one number, so the  
number of locations you can store becomes limited.  
If the memory is full, press Stop/Exit to stop the job or if  
more than one page has been scanned, press Mono Start  
to send the portion that is in the memory.  
Overseas Mode  
If you are having difficulty sending a fax overseas due to possible  
interference on the phone line, we recommend that you turn on the  
Overseas Mode. After you send a fax using this feature, the feature  
will turn itself off.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 7.  
Press or to select On(or Off).  
Press Menu/Set.  
SETUP SEND 3 - 13  
     
Delayed Fax (Not available for colour faxes)  
During the day you can store up to 50 faxes in the memory to be sent  
within 24 hours. These faxes will be sent at the time of day you enter  
in Step 4.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 3.  
Press Menu/Set to accept the  
displayed time.  
Setup Send  
3.Delayed Fax  
OR—  
Enter the time you want the fax to be sent (in 24-hour format).  
Press Menu/Set.  
(For example, enter 19:45 for 7:45 PM.)  
The number of pages you can scan into the memory depends  
on the amount of data that is printed on each page.  
3 - 14 SETUP SEND  
   
Delayed Batch Transmission  
(Not available for colour faxes)  
Before sending the delayed faxes, your machine will help you  
economize by sorting all the faxes in the memory by destination and  
scheduled time. All delayed faxes that are scheduled to be sent at  
the same time to the same fax number will be sent as one fax to save  
transmission time.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 2, 4.  
Press or to select On(or Off).  
Press Menu/Set.  
(Fax).  
Setup Send  
4.Batch TX  
4
Press Stop/Exit.  
Setup for Polled Transmit (Standard)  
(Not available for colour faxes)  
Polled Transmit is when you set up the machine to wait with a  
document so another fax machine can retrieve it.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 6.  
Press or to select Standard.  
Press Menu/Set.  
SETUP SEND 3 - 15  
         
Setup for Polled Transmit with Secure Code  
(Not available for colour faxes)  
When you choose Polled TX:Secure, anyone who polls the  
machine must enter the polling secure code.  
1
2
3
4
If it is not illuminated in green, press  
Load your document.  
(Fax).  
Press Menu/Set, 2, 2, 6.  
Press or to select Secure.  
Press Menu/Set.  
5
Enter a four-digit number.  
Press Menu/Set.  
The document will be stored in the machine’s memory and can  
be retrieved from any other fax machine until you delete the fax  
in memory by using the Cancelling a job menu setting.  
You can use Secure Polling only with another Brother fax  
machine.  
3 - 16 SETUP SEND  
 
Memory Security  
Memory Security lets you prevent unauthorized access to the  
machine. While Memory Security is On the following operations are  
available:  
Receiving faxes into memory (limited by memory capacity)  
Fax Forwarding (If Fax Forwarding was already On)  
Remote Retrieval (If Fax Storage was already On)  
PC Fax Receive (MFC-620CN only)  
While Memory Security is On the following operations are NOT  
available:  
Telephone (voice) operation with Speaker Phone  
Sending faxes  
Printing received faxes  
Copy  
PC printing (MFC-620CN only)  
PC scanning (MFC-620CN only)  
PhotoCapture (MFC-620CN only)  
You will not be able to continue to schedule Delayed Faxes or  
Polling jobs. However, any pre-scheduled Delayed Faxes will be  
sent when you turn Memory Security On, so they won't be lost.  
If you have selected Fax Forwarding or Fax Storage  
(Menu/Set, 2, 5) before you turn Memory Security On, then  
Fax Forwarding and Remote Retrieval will continue to work.  
To print the faxes in memory, turn Memory Security Off.  
SETUP SEND 3 - 17  
     
Setting up the password  
If you forget the password, please contact your Brother dealer  
or Brother for assistance.  
1
2
Press Menu/Set, 2, 0, 1.  
Enter a 4-digit number for the password.  
Press Menu/Set.  
3
4
If the LCD shows Verify:, re-enter the password.  
Press Menu/Set.  
Press Stop/Exit.  
Changing the Memory Security password  
1
2
Press Menu/Set, 2, 0, 1.  
Press or to select Set Password.  
Press Menu/Set.  
3
4
5
6
Enter a 4-digit number for the current password.  
Press Menu/Set.  
Enter a 4-digit number for a new password.  
Press Menu/Set.  
If the LCD shows Verify:, re-enter the password.  
Press Menu/Set.  
Press Stop/Exit.  
Turning Memory Security on  
1
2
Press Menu/Set, 2, 0, 1.  
Press or to select Set Security.  
Press Menu/Set.  
3
Enter the registered 4-digit password.  
Press Menu/Set.  
The machine goes offline and the LCD shows Secure Mode.  
Press Stop/Exit.  
4
3 - 18 SETUP SEND  
     
Turning Memory Security off  
1
2
Press Menu/Set.  
Enter the registered 4-digit password.  
Press Menu/Set.  
Memory Security is automatically turned off.  
Press Stop/Exit.  
3
If you enter the wrong Password, the LCD shows Wrong  
Passwordand stays offline. The machine will stay in Secure  
Mode until the registered password is entered.  
Faxing letter size documents from the scanner  
glass  
When documents are letter size, you need to set Scan Glass Size to  
letter, if you do not, the side portion of the faxes will be missing.  
1
2
Press Menu/Set, 2, 2, 0.  
Press or to select Letter(or A4).  
Press Menu/Set.  
3
Press Stop/Exit.  
SETUP SEND 3 - 19  
     
Setup Receive  
4
Basic receiving operations  
Choosing the Receive Mode  
There are four different Receive Modes for your machine. You can  
choose the mode that best suits your needs. (See TAD mode on  
page 7-1 to set up the TAD:Msg Mgrmode.)  
LCD  
How it works  
When to use it  
Fax Only  
The machine  
For dedicated fax lines.  
automatically answers  
every call as a fax.  
(automatic receive)  
Fax/Tel  
The machine controlsthe Use this mode if you expect to receive lots of fax  
line and automatically messages and few telephone calls. You cannot  
(fax and telephone)  
answers every call. If the have an answering machine on the same line, even  
call is a fax it will receive if it is on a separate socket/phone socket on the  
the fax. If the call is not a same line. You cannot use the telephone  
fax it will ring  
company’s Voice Mail in this mode.  
(pseudo/double ring) for  
you to pick up the call.  
Manual  
You control the phone  
line and must answer  
every call yourself.  
Use this mode if you do not receive many fax  
messages, have an external TAD connected to the  
machine, use BT Call Sign, or if you are using a  
computer modem on the same phone line.  
If you answer and hear fax tones, wait until the  
machine takes over the call, then hang up.  
OR—  
(manual receive)  
(with BT Call Sign)  
Make sure Fax Detect is set to On. (SeeFax Detect  
TAD:Msg Mgr  
The built-in digital TAD  
answers voice calls and  
automatically receives  
faxes.  
Use this mode to record voice messages in the  
machine’s memory. (For details, see TAD mode on  
ON  
4 - 1 SETUP RECEIVE  
               
To select or change your Receive Mode  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 0, 1.  
Press or to select Fax Only,  
Fax/Tel, or Manual.  
Initial Setup  
1.Receive Mode  
Press Menu/Set.  
Press Stop/Exit.  
4
Current Receive Mode  
Fax: Fax Only  
F/T: Fax/Tel  
Mnl: Manual  
TAD: Msg Mgr  
If the TAD Mode is On, it overrides  
your Receive Mode setting. The  
screen shows TAD:Msg Mgr  
Press and hold until it  
lights.  
If the TAD Mode is Off, the Receive  
Mode returns to your own setting.  
OFF  
SETUP RECEIVE 4 - 2  
 
Setting the Ring Delay  
The Ring Delay sets the number of times the machine rings before it  
answers in Fax Only, Fax/Teland TAD:Msg Mgrmodes. If you  
have extension phones on the same line as the machine or subscribe  
to the telephone company’s BT Call Sign service, keep the Ring  
Delay setting of 4.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 1.  
Press or to select Ring Delay.  
(Fax).  
Setup Receive  
Ring Delay  
Press Menu/Set.  
4
Press or to select how many  
times the line rings before the machine answers (00-04 UK only)  
(00-05 Nordic countries only).  
Press Menu/Set.  
(If you select 00, the line won’t ring at all.)  
Press Stop/Exit.  
5
Toll Saver must be Offto use the Ring Delay setting.  
4 - 3 SETUP RECEIVE  
     
Setting Toll Saver (TAD mode)  
When you set the toll saver feature, the machine answers after four  
rings if you do not have voice or fax messages and after two rings if  
you do have voice or fax messages. This way, when you call the  
machine for remote retrieval and let it ring three times, you know you  
have no messages and can hang up to avoid a toll charge.  
When Toll Saver is On, it overrides your Ring Delay setting.  
The Toll Saver feature is available only when the TAD is set  
to On.  
If you are using BT Call Sign, do NOT use the Toll Saver  
feature.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 1.  
Press or to select Toll Saver.  
Press Menu/Set.  
(Fax).  
Setup Receive  
Toll Saver  
4
5
Press or to select On(or Off).  
Press Menu/Set.  
Press Stop/Exit.  
SETUP RECEIVE 4 - 4  
   
Setting the F/T Ring Time (Fax/Tel mode only)  
If you set the Receive Mode to Fax/Tel, you’ll need to decide how long  
the machine will signal you with its special pseudo/double-ring when  
you have a voice call. (If it’s a fax call, the machine prints the fax.)  
This pseudo/double-ring happens after the initial ringing from the  
phone company. Only the machine rings and no other phones on the  
same line will ring with the special pseudo/double-ring. However, you  
can still answer the call on any telephone. (See For Fax/Tel mode only  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 2.  
Press or to select how long the machine will ring to alert you  
that you have a voice call (20, 30, 40 or 70 seconds).  
Press Menu/Set.  
Press Stop/Exit.  
4
Even if the caller hangs up during the pseudo/double-ringing,  
the machine will continue to ring for the set time.  
Setting the Fax/Tel Announcement  
For the Fax/Tel receive mode, you can set up the machine to play an  
outgoing announcement for callers when no one is there to answer  
4 - 5 SETUP RECEIVE  
       
Fax Detect (MFC-620CN only)  
When you use this feature, you don’t have to press Mono Start,  
Colour Start, or the Fax Receive Code 51 when you answer a  
fax call. Selecting Onallows the machine to receive fax calls  
automatically, even if you lift the handset of an extension or external  
phone. When you see Receivingon the LCD or when you hear  
‘chirps’ through the handset of an extension phone connected to  
another wall socket/phone socket, just replace the handset and your  
machine will do the rest.  
If this feature is set to On, but your machine does not connect  
a fax call when you lift an extension or external phone  
handset, press the Fax Receive Code 51.  
If you send faxes from a computer on the same phone line  
and the machine intercepts them, set Fax Detect to Off.  
Selecting Offmeans you’ll have to activate the machine  
yourself by pressing Mono Start or Colour Start on the  
machine.  
OR—  
Press 51on the external or extension phone if you are not  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 3.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
4
Press Stop/Exit.  
SETUP RECEIVE 4 - 6  
     
Fax Detect (FAX-2440C only)  
When you use this feature, you don’t have to press Mono Start or  
Colour Start, or the Fax Receive Code 51 when you answer a  
fax call. Selecting Onallows the machine to receive fax calls  
automatically, even if you lift the handset of an extension or external  
phone. When you see Receivingon the LCD or when you hear  
(chirps) through the handset of an extension phone connected to  
another phone socket, just replace the handset and your machine  
will do the rest. Selecting Semilets the machine receive the call only  
if you’ve answered it at the machine.  
If this feature is set to On, but your machine does not connect  
a fax call when you lift an extension or external phone  
handset, press the Fax Receive Code 51.  
If you send faxes from a computer on the same phone line  
and the machine intercepts them, set Fax Detect to Off.  
Selecting Offmeans you’ll have to activate the machine  
yourself by pressing Mono Start or Colour Start on the  
machine  
OR—  
Press 51 on the external or extension phone if you are not  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 3.  
Use or to select On, Semior Off.  
Press Menu/Set.  
(Fax).  
4
Press Stop/Exit.  
4 - 7 SETUP RECEIVE  
     
Printing a reduced incoming fax  
(Auto Reduction)  
If you choose On, the machine automatically reduces an incoming  
fax to fit on one page of A4, Letter or Legal size paper. The machine  
calculates the reduction ratio by using the page size of the document  
and your Paper Size setting (Menu/Set, 1, 3).  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 5.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
Setup Receive  
5.Auto Reduction  
4
Press Stop/Exit.  
Turn on this setting if you receive faxes that are split onto two  
pages. However, if the document is too long the machine  
may still print it on two pages.  
If left and right margins are cut off, turn on this setting.  
Receiving a fax at the end of a conversation  
At the end of a conversation you can ask the other party to fax you  
information before you both hang up.  
1
2
3
Ask the other party to place the document in their machine and  
to press Start or Send key.  
When you hear the other machine’s CNG tones (beeps), press  
Mono Start or Colour Start.  
If you picked up the handset, replace it.  
SETUP RECEIVE 4 - 8  
         
Printing a fax from the memory  
If you have selected Fax Forwarding or Fax Storage (Menu/Set, 2,  
5, 1), you can still print a fax from the memory when you are at your  
1
2
Press Menu/Set, 2, 5, 3.  
Press Mono Start.  
Reception into memory  
(Not available for colour fax reception)  
As soon as the paper tray becomes empty during fax reception, the  
screen will display No Paper Fed; please put some paper in the  
If the Memory Receiveis Onat this time...  
The current fax reception will continue, with the remaining page(s)  
being stored in memory, subject to available memory. Subsequent  
incoming faxes will also be stored into memory until the memory is  
full, following this no further incoming fax calls will be automatically  
answered. To print all data put fresh paper in the paper tray and  
press Mono Start or Colour Start.  
If the Memory Receiveis Offat this time...  
The current fax reception will continue, with the remaining page(s)  
being stored in memory, subject to available memory. Subsequent  
incoming fax calls will not be automatically answered until fresh  
paper is put in the paper tray. To print the last fax received, put paper  
in the paper tray and press Mono Start or Colour Start.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 6.  
Use or to select On(or Off).  
Press Menu/Set.  
(Fax).  
4
Press Stop/Exit.  
4 - 9 SETUP RECEIVE  
         
Polling  
Polling is the process of retrieving faxes from another fax machine.  
You can use your machine to 'poll' other machines, or you can have  
someone poll your machine.  
Everyone who is involved in Polling needs to set up their fax  
machines for Polling. When someone polls your machine to receive  
a fax, they pay for the call. If you poll someone's fax machine to  
receive a fax, you pay for the call.  
Some fax machines do not respond to the Polling feature.  
Secure Polling  
Secure Polling is a way to keep your documents and others from  
falling into the wrong hands while the machine is set up for polling.  
You can use Secure Polling only with another Brother fax machine.  
Anyone who polls to receive a fax must enter the polling secure code.  
Setup for Polling Receive (Standard)  
Polling Receive is when you call another fax machine to receive a fax  
from it.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 7.  
Press or to select Standard.  
(Fax).  
Press Menu/Set.  
4
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
SETUP RECEIVE 4 - 10  
       
Setup for Polling Receive with Secure Code  
You need to make sure you are using the same secure code as the  
other party.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 7.  
Press or to select Secure.  
Press Menu/Set.  
(Fax).  
4
Enter a four-digit secure code.  
This is the same as the security code of the fax machine you are  
polling.  
Press Menu/Set.  
5
6
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
Setup Delayed Polling Receive  
You can set the machine to begin Polling Receive at a later time.  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 7.  
Press or to select Timer.  
Press Menu/Set.  
(Fax).  
4
Enter the time (in 24-hour format) you want to begin polling.  
For example, enter 21:45 for 9:45 PM.  
Press Menu/Set.  
5
Enter the fax number you are polling.  
Press Mono Start or Colour Start.  
The machine makes the polling call at the time you entered.  
You can set up only one Delayed Polling.  
4 - 11 SETUP RECEIVE  
   
Sequential Polling  
The machine can request documents from several fax units in a  
single operation. You just specify several destinations in Step 5.  
Afterwards, a Sequential Polling Report will be printed.  
1
2
3
If it is not illuminated in green, press  
(Fax).  
Press Menu/Set, 2, 1, 7.  
Press or to choose Standard, Secureor Timer.  
Press Menu/Set when the screen displays the setting you  
want.  
4
If you selected Standard, go to Step 5.  
If you selected Secure, enter a four-digit number and press  
Menu/Set, and then go to Step 5.  
If you selected Timer, enter the time (in 24-hour format) you  
want to begin polling and press Menu/Set, and then go to  
Step 5.  
5
6
Specify the destination fax machines, which you wish to poll by  
using One-Touch (FAX-2440C only), Speed-Dial, Search, a  
(MFC-620CN only) on page 5-5) or the dial pad. You must press  
Menu/Set between each location.  
Press Mono Start or Colour Start.  
The machine polls each number or group in turn for a document.  
Press Stop/Exit while the machine is dialling to cancel the  
polling process.  
To cancel all sequential polling receive jobs, press Menu/Set,  
SETUP RECEIVE 4 - 12  
 
Quick-Dial numbers and  
dialling options  
5
Storing numbers for easy dialling  
You can set up your machine to do following types of easy dialling:  
One-Touch (FAX-2440C only), Speed-Dial and Groups for  
Broadcasting faxes. When you dial a quick-dial number, the LCD  
shows the name, if you stored it, or the number.  
If you lose electrical power, the quick-dial numbers that are in  
the memory will not be lost.  
Storing One-Touch Dial numbers  
(FAX-2440C only)  
Your machine has 3 One-Touch keys where you can  
store 6 fax or phone numbers for automatic dialling.  
To access numbers  
to , hold down Shift as  
you press the One-Touch key. (See One-Touch  
One-Touch keys are located on the right side of the  
control panel.  
1
2
Press Menu/Set, 2, 3, 1.  
Press the One-Touch key where you  
want to store a number.  
Set Quick-Dial  
1.One-Touch Dial  
3
Enter the number (up to 20 digits).  
Press Menu/Set.  
If you want to enter a pause in the dialling sequence (for  
example, to access an outside line), press Redial/Pause  
as you are entering the digits.  
Each key press of Redial/Pause enters a 3.5 second  
pause when the number is dialled, displayed by a dash on  
the screen.  
5 - 1 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
           
4
5
Use the dial pad to enter the name (up to 15 characters).  
Press Menu/Set.  
(You can use the chart on page B-12 to help you enter letters.)  
OR—  
Press Menu/Set to store the number without a name.  
Go to Step 2 to store another One-Touch number.  
OR—  
Press Stop/Exit.  
Storing Speed-Dial numbers  
You can store Speed-Dial numbers, so that when you dial you will  
only have to press a few keys (Search/Speed Dial, #, the two-digit  
number, and Mono Start or Colour Start). The machine can store  
80 Speed-Dial numbers.  
1
2
For MFC-620CN, press Menu/Set, 2, 3, 1.  
For FAX-2440C, press Menu/Set, 2, 3, 2.  
Use the dial pad to enter a two-digit Speed-Dial location number  
(01-80).  
(For example, press 05.)  
Press Menu/Set.  
3
4
Enter the phone or fax number (up to 20 digits).  
Press Menu/Set.  
Use the dial pad to enter the name (up to 15 characters).  
Press Menu/Set.  
(You can use the chart on page B-12 to help you enter letters.)  
OR—  
Press Menu/Set to store the number without a name.  
Go to Step 2 to store another Speed-Dial number.  
OR—  
5
Press Stop/Exit.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 2  
     
Changing One-Touch (FAX-2440C only) and  
Speed-Dial numbers  
If you try to store a One-Touch (FAX-2440C only) or Speed-Dial  
number where a number has already been stored, the LCD will show  
the name that has been stored there (or number) and will ask you to  
do one of the following:  
1
Press 1 to change the stored  
number.  
05:Mike  
1.Change 2.Exit  
OR—  
Press 2 to exit without making a change.  
How to change the stored number or name:  
If you want to change a character, use  
or  
to position  
the cursor under the character you want to change, and then  
type over it.  
If you want to erase the whole number or whole name, press  
Stop/Exit when the cursor is under the first digit or letter.  
The characters above and to the right of the cursor will be  
deleted.  
2
3
Enter a new number.  
Press Menu/Set.  
Follow the directions beginning at Step 4 in Storing One-Touch  
Dial numbers and Storing Speed-Dial numbers. (See page 5-1  
5 - 3 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
   
Setting up Groups for Broadcasting  
(FAX-2440C only)  
Groups, which can be stored on a One-Touch key or a Speed-Dial  
location, allow you to send the same fax message to many fax  
numbers by pressing only a One-Touch key and Mono Start or  
Search/Speed Dial, #, the two-digit location and Mono Start.  
First, you will need to store each fax number as a One-Touch or  
Speed-Dial number. Then, you can combine them into a Group,  
Each Group uses up a One-Touch key or a Speed-Dial location.  
Finally, you can have up to six small Groups, or you can assign up to  
85 numbers to one large Group.  
5-3.)  
1
2
Press Menu/Set, 2, 3, 3.  
Decide where you wish to store the  
Group.  
Set Quick-Dial  
3.Setup Groups  
AND—  
Press a One-Touch key.  
OR—  
Press Search/Speed Dial and enter the two-digit location,  
and then press Menu/Set.  
3
4
Use the dial pad to enter the Group number (1 to 6).  
Press Menu/Set.  
(For example, press 1 for Group 1.)  
To include One-Touch or Speed-Dial numbers in the Group,  
enter them as follows.  
For example, for One-Touch number 2, press One-Touch key 2.  
For a number in a black square, such as One-Touch key  
,
press Shift and One-Touch key  
.
For Speed-Dial location 09, press Search/Speed Dial, and  
then press 09 on the dial pad. The LCD shows 02, #09(or  
06, #09).  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 4  
       
5
6
Press Menu/Set to accept the numbers for this Group.  
Use the dial pad and the chart on page B-12 to enter a name for  
the Group.  
Press Menu/Set.  
(For example, NEW CLIENTS)  
7
Press Stop/Exit.  
You can print a list of all One-Touch and Speed-Dial numbers.  
(See Printing reports on page 8-3.) Group numbers will be  
marked in the GROUP column.  
Setting up Groups for Broadcasting  
(MFC-620CN only)  
Groups allow you to send the same fax message to many fax  
numbers by pressing only a few keys (Search/Speed Dial, #, the  
two-digit number, and Mono Start). First, you’ll need to store each  
fax number as a Speed-Dial number.  
Then, you can combine them into a Group. Each Group uses up a  
Speed-Dial number. You can have up to six Groups, or you can  
assign up to 79 numbers to one large Group.  
1
2
Press Menu/Set, 2, 3, 2.  
Set Quick-Dial  
2.Setup Groups  
Use the dial pad to enter the  
two-digit Speed-Dial number where  
you want to store the Group.  
Setup Groups  
Speed-Dial? #  
Press Menu/Set.  
(For example, press 07 and Menu/Set.)  
5 - 5 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
     
3
4
Use the dial pad to enter the Group  
number (1 to 6).  
Setup Groups  
Setup Group:G01  
Press Menu/Set.  
(For example, press 1 for Group 1.)  
The Group number must be between 1 and 6.  
To include Speed-Dial numbers in  
the Group, press them as follows:  
For example, for Speed-Dial  
Setup Groups  
G01:#05#09  
numbers 05 and 09. Press Search/Speed Dial  
,
05,  
Search/Speed Dial 09. The LCD shows: #05#09  
,
.
5
6
Press Menu/Set to accept the Speed-Dial numbers for this  
Group.  
Use the dial pad and the chart on page B-12 to enter a name for  
the Group.  
Press Menu/Set.  
(For example, type NEW CLIENTS).  
7
Press Stop/Exit.  
You can print a list of all the Speed-Dial numbers. Group  
numbers will be marked in the GROUP column.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 6  
Dialling options  
There are following ways to dial. (See How to dial on page 3-1.)  
Access codes and credit card numbers  
(MFC-620CN only)  
Sometimes you may want to choose from several long distance  
carriers when you make a call. Rates may vary depending on the time  
and destination. To take advantage of low rates, you can store the  
access codes or long-distance carriers and credit card numbers as  
Speed-Dial numbers. You can store these long dialling sequences by  
dividing them and setting them up as separate Speed-Dial numbers in  
any combination. You can even include manual dialling using the dial  
For example, perhaps you have stored ‘555’ on Speed-Dial #03 and  
‘7000’ on Speed-Dial #02. If you press Search/Speed Dial, #03,  
Search/Speed Dial, #02, and Mono Start or Colour Start, you  
will dial ‘555-7000’.  
To temporarily change a number, you can substitute part of the  
number with manual dialling using the dial pad.  
For example, to change the number to 555-7001 you could press  
Search/Speed Dial, #03 and then press 7001 using the dialling  
pad.  
If you must wait for another dial tone or signal at any point in the  
dialling sequence, store a pause in the number by pressing  
Redial/Pause. Each key press adds a 3.5-second delay.  
5 - 7 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
       
Access codes and credit card numbers  
(FAX-2440C only)  
Sometimes you may want to choose from several long distance  
carriers when you make a call. Rates may vary depending on the time  
and destination. To take advantage of low rates, you can store the  
access codes or long-distance carriers and credit card numbers as  
One-Touch and Speed-Dial numbers. You can store these long  
dialling sequences by dividing them and setting them up as separate  
One-Touch and Speed-Dial numbers in any combination. You can  
even include manual dialling using the dial pad. (See Storing  
For example, perhaps you have stored ‘555’ on One-Touch key 1 and  
‘7000’ on One-Touch key 2. If you press One-Touch key 1,  
One-Touch key 2, and Mono Start or Colour Start, you will dial  
‘555-7000’.  
To temporarily change a number, you can substitute part of the  
number with manual dialling using the dial pad.  
For example, to change the number to 555-7001 you could press  
One-Touch key 1 and then press 7001 using the dialling pad.  
If you must wait for another dial tone or signal at any point in the  
dialling sequence, store a pause there in the number by  
pressing Redial/Pause. Each key press adds a 3.5-second  
delay.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 8  
   
Pause  
Press Redial/Pause to insert a 3.5-second pause between  
numbers. If you are dialling overseas, you can press Redial/Pause  
as many times as needed to increase the length of the pause.  
Tone or Pulse  
If you have a Pulse dialling service, but need to send Tone signals  
(for example, for telephone banking), follow the instructions below. If  
you have Touch Tone service, you will not need this feature to send  
tone signals.  
1
2
For FAX-2440C, lift the handset.  
For MFC-620CN, press Speaker Phone.  
Press # on machine’s control panel. Any digits dialled after this  
will send tone signals.  
When you hang up, the machine will return to the Pulse dialling  
service.  
5 - 9 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
     
Telephone (voice) operation  
(FAX-2440C only)  
You can use the machine to make voice telephone calls by dialling  
manually or by using Search, One-Touch Dial or Speed-Dial  
memory. You can use the handset or Speaker Phone to make and  
receive calls.  
When you dial a Quick-Dial number, the LCD shows the name you’ve  
stored, or if you haven’t stored a name, the fax number you’ve  
stored.  
How to dial  
Making a telephone call  
1
Pick up the handset.  
OR—  
Press Speaker Phone.  
2
3
4
When you hear a dial tone, dial the number using the dial pad,  
One-Touch (FAX-2440C only), Speed-Dial and Search.  
If you pressed Speaker Phone, speak clearly toward the  
microphone  
.
To hang up, replace the handset.  
OR—  
Press Speaker Phone.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 10  
       
Answering calls with the Speaker Phone  
When the machine rings, instead of lifting the handset, press  
Speaker Phone. Speak clearly, toward the microphone  
the call, press Speaker Phone.  
. To end  
If you have a bad telephone line connection, the other party might  
hear your voice echoed during the call. Hang up and try the call  
again—OR—Pick up the handset.  
Mute  
1
2
Press Mute/R to put a call on Hold.  
You can replace the handset without disconnecting the call.  
Pick up the machine handset or press Speaker Phone to  
release the call from Hold. Picking up an extension handset will  
not release the call from Hold.  
5 - 11 QUICK-DIAL NUMBERS AND DIALLING OPTIONS  
     
Telephone (voice) operation  
(MFC-620CN only)  
You can use the machine to make voice telephone calls by dialling  
manually or by using Search or Speed-Dial memory. You can use the  
external telephone’s handset or speaker phone to make and receive  
calls.  
When you dial a quick-dial number, the LCD shows the name you’ve  
stored, or if you haven’t stored a name, the fax number you’ve  
stored.  
How to dial  
Making a telephone call  
1
2
Press Speaker Phone.  
When you hear a dial tone, dial the number using the dial pad,  
Speed-Dial and Search.  
3
4
Speak clearly toward the microphone  
.
Press Speaker Phone.  
Answering calls with the Speaker Phone  
When the machine rings, press Speaker Phone. Speak clearly,  
toward the microphone  
. To end the call, press Speaker Phone.  
If you have a bad telephone line connection, the other party might  
hear your voice echoed during the call. Try the call again—OR—  
Pick up the handset of the external telephone, and press  
Speaker Phone.  
Mute  
1
2
Press Mute/R to put a call on Hold when you are using  
Speaker Phone.  
Press Speaker Phone to release the call from Hold.  
QUICK-DIAL NUMBERS AND DIALLING OPTIONS 5 - 12  
           
Remote Fax Options  
(Not available for colour faxes)  
6
Setting up Fax Forwarding  
When you select Fax Forward, your machine stores the received fax  
in the memory. The machine will then dial the fax number you’ve  
programmed and forward the fax message.  
1
2
Press Menu/Set, 2, 5, 1.  
Press or to select Fax Forward.  
Press Menu/Set.  
The LCD will ask you to enter the fax number to which faxes will  
be forwarded.  
3
4
Enter the forwarding number (up to 20 digits).  
Press Menu/Set.  
Press or to select Onor Off.  
Fax Forward  
Backup Print:On  
Press Menu/Set.  
If you select Backup Print:On, the machine will also print the  
fax at your machine so you will have a copy if there is a power  
failure before it is forwarded.  
5
Press Stop/Exit.  
6 - 1 REMOTE FAX OPTIONS  
     
Setting Fax Storage  
If you select Fax Storage, your machine stores the received fax in the  
memory. You will be able to retrieve fax messages from another  
location using the Remote Retrieval commands.  
1
2
Press Menu/Set, 2, 5, 1.  
Press or to select Fax Storage.  
Press Menu/Set.  
3
Press Stop/Exit.  
If you have set Fax Storage, a backup copy of the received fax  
will automatically be printed at the machine.  
Setting PC Fax Receive (MFC-620CN only)  
If you select PC Fax Receive, your machine will temporarily store  
your received fax messages in its memory, and then automatically  
send the faxes to the PC. You can then use your PC to view and  
store these faxes.  
1
2
Press Menu/Set, 2, 5, 1.  
Press or to select PC Fax Receive.  
Press Menu/Set.  
3
4
Press or to select Onor Off.  
PC Fax Receive  
Backup Print:On  
Press Menu/Set.  
Press Stop/Exit.  
Before you can set up PC Fax Receive you must install the  
MFL-Pro Suite software on your PC. Make sure your PC is  
connected and turned on. (For details See Using Brother  
PC-FAX software on page 5-1 in Software User’s Guide on  
the CD-ROM.)  
If you select Backup Print:On, the machine will also print  
the fax at your machine so you will have a copy if there is a  
power failure before it is sent to the PC.  
If you get an error message and the machine cannot print the  
faxes in memory, you can use this setting to transfer your  
faxes to your PC. (For details, see Error messages on page  
12-1.)  
REMOTE FAX OPTIONS 6 - 2  
       
Turning off Remote Fax Options  
If you set the Remote Fax Options to Offand there are faxes in your  
machine’s memory, the LCD will give you two options.  
If you press 1, all unprinted faxes will be printed and erased  
before the setting turns off. If a backup copy has already been  
printed it will not be printed again.  
If you press 2, the memory will not be erased and the setting will  
be unchanged.  
6 - 3 REMOTE FAX OPTIONS  
 
Setting your Remote Access Code  
The remote access code lets you access the Remote Retrieval  
features when you are away from your machine. Before you use the  
remote access and retrieval features, you have to set up your own  
code. The default code is inactive code (--- ).  
1
2
Press Menu/Set, 2, 5, 2.  
Enter a three-digit code using numbers 0-9 or  
Press Menu/Set. (The preset ‘ ’ cannot be changed.)  
.
Do not use the same code used for your Fax Receive Code  
( 51) or Telephone Answer Code (#51).  
3
Press Stop/Exit.  
You can change your code at any time by entering a new one.  
If you want to make your code inactive, press Stop/Exit in Step  
2 to restore the inactive setting (--- ).  
REMOTE FAX OPTIONS 6 - 4  
     
Remote Retrieval  
You can call your machine from any touch tone telephone or fax  
machine, then use the Remote Access Code and remote commands  
to retrieve fax messages.  
Using your Remote Access Code  
1
2
3
Dial your fax number from a telephone or another fax machine  
using touch tone.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ).  
The machine signals if it has received messages:  
1 long beep Fax messages  
2 long beeps Voice messages  
3 long beeps Fax & Voice messages  
No beeps No messages  
4
The machine gives two short beeps to tell you to enter a  
command. The machine will hang up if you wait longer than 30  
seconds to enter a command. The machine will beep three  
times, if you enter an invalid command.  
5
6
Press 90 to reset the machine when you’ve finished.  
Hang up.  
If your machine is set to Manualmode and you want to use the  
remote retrieval features, you can access your machine by  
waiting about 2 minutes after it starts ringing, and then entering  
the Remote Access Code within 30 seconds.  
6 - 5 REMOTE FAX OPTIONS  
         
Remote commands  
Follow the commands below to access features when you are away  
from the machine. When you call the machine and enter your  
Remote Access Code (3 digits followed by ), the system will give  
two short beeps and you must enter a remote command.  
Remote commands  
Operation details  
91 Playing Voice Messages  
After one long beep, the machine plays the  
ICM.  
1 Repeat  
or  
Skip Backward  
Press 1 while listening to an ICM to repeat it.  
If you press 1 before a message, you will hear  
the previous message.  
2 Skip Forward  
While playing the ICM, you can skip to the  
next message.  
9 STOP Playing  
Stop playing the ICM.  
93 Erase all ICM  
If you hear one long beep, the erase is  
accepted. If you hear three short beeps, you  
cannot erase because all voice messages  
have not been played, or there are no voice  
message to erase.  
* This code erases all recorded messages,  
not one at a time.  
94 Play and Record OGM in  
Memory  
1 Play  
1 TAD Message The machine plays the selected OGM. You  
can stop playing OGMs by pressing 9.  
2 F/T Message  
2 Record 1 TAD Message After one long beep, you can record the  
selected OGM. You will hear the message  
played once. You can stop recording the  
2 F/T Message  
message by pressing 9.  
REMOTE FAX OPTIONS 6 - 6  
   
Remote commands  
Operation details  
95 Change the Fax Forwarding  
or Fax Storage settings  
1 OFF  
You can select Offafter you have retrieved  
or erased all your messages.  
2 Fax Forwarding  
4 Fax Forwarding number  
6 Fax Storage  
If you hear one long beep, the change has  
been accepted. If you hear three short beeps,  
you cannot change it because the conditions  
have not been met (for example, registering a  
Fax Forwarding number). You can register  
your Fax Forwarding number by entering 4.  
on page 6-8.) Once you have registered the  
number, Fax Forwarding will work.  
96 Retrieve a fax  
2 Retrieve all faxes  
Enter the number of a remote fax machine to  
receive stored fax message(s). (See page  
6-8.)  
3 Erase faxes from the  
memory  
If you hear one long beep, fax messages  
have been erased from the memory.  
97 Check the receiving status You can check whether your machine has  
received any fax or voice messages. If yes,  
you will hear one long beep. If no, you will  
hear three short beeps.  
1 Document  
2 Voice  
98 Change the Receive Mode If you hear one long beep, your change has  
been accepted.  
1 TAD  
2 Fax/Tel  
3 Fax Only  
90 Exit  
Pressing 90 will allow you to exit Remote  
Retrieval. Wait for the long beep, then replace  
the handset.  
6 - 7 REMOTE FAX OPTIONS  
Retrieving fax messages  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
As soon as you hear two short beeps, use the dial pad to press  
962.  
Wait for the long beep, and then use the dial pad to enter the  
number of the remote fax machine where you want your fax  
messages sent to followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your machine beep. Your machine will  
call the other machine, which will then print your fax messages.  
Changing your Fax Forwarding number  
You can change the default setting of your fax forwarding number  
from another telephone or fax machine using touch tone.  
1
2
Dial your fax number.  
When your machine answers, immediately enter your Remote  
Access Code (3 digits followed by ). If you hear one long  
beep, you have messages.  
3
4
When you hear two short beeps, use the dial pad to press 954.  
Wait for the long beep, and then use the dial pad to enter the  
new number of the remote fax machine where you want your fax  
messages forwarded followed by ## (up to 20 digits).  
You cannot use  
you want to store a pause.  
and # as dial numbers. However, press # if  
5
Hang up after you hear your machine beep.  
REMOTE FAX OPTIONS 6 - 8  
         
TAD (Telephone Answering  
Device)  
7
TAD mode  
TAD mode allows you to store up to 99 incoming voice messages  
that are a maximum of 3 minutes each in the memory. Voice  
messages are stored on a “first-come, first-served” basis. You can  
retrieve voice messages remotely. (See Remote Retrieval on page  
6-5.)  
You must record an outgoing message in order to use the TAD  
Setting up the TAD  
You must set up the TAD in the following order:  
1
Record TAD Outgoing Message (Msg Ctr OGM).  
2
Press and hold  
until it lights to activate the TAD mode.  
7 - 1 TAD (TELEPHONE ANSWERING DEVICE)  
             
Recording TAD Outgoing Message  
(FAX-2440C only)  
Recording the TAD Outgoing Message (TAD Message) is the first  
step you need to follow before you can turn on the TAD. Make sure  
your OGM is less than 20 seconds long.  
1
2
Press Menu/Set, 2, 7, 1.  
The LCD prompts you to choose an OGM.  
Press or to select TAD Message(not F/T Message).  
Press Menu/Set.  
This is the only setting you can select if you want to turn on  
the TAD.  
3
4
Press or to select Record MSG.  
Press Menu/Set.  
Pick up the handset to record a message.  
For example: Hello. We are unable to take your call at this time.  
Please leave a message after the signal.  
5
6
Replace the handset.  
The TAD will play your OGM.  
Press Stop/Exit.  
TAD (TELEPHONE ANSWERING DEVICE) 7 - 2  
       
Recording TAD Outgoing Message  
(MFC-620CN only)  
Recording the TAD Outgoing Message (TAD Message) is the first  
step you need to follow before you can turn on the TAD. Make sure  
your OGM is less than 20 seconds long.  
1
2
Press Menu/Set, 2, 7, 1.  
The LCD prompts you to choose an OGM.  
Press or to select TAD Message(not F/T Message).  
Press Menu/Set.  
This is the only setting you can select if you want to turn on  
the TAD.  
3
Press or to select Record MSG.  
Press Menu/Set to record a message.  
For example: Hello. We are unable to take your call at this time.  
Please leave a message after the signal.  
4
5
Press Stop/Exit.  
The TAD will play your OGM.  
Press Stop/Exit.  
Listening to Outgoing Message (OGM)  
1
2
Press Menu/Set, 2, 7, 1.  
Press or to select TAD Message(or F/T Message).  
Press Menu/Set.  
3
Press or to select Play MSG.  
Press Menu/Set.  
Adjust the volume by pressing Volume  
or  
.
4
Press Stop/Exit.  
7 - 3 TAD (TELEPHONE ANSWERING DEVICE)  
     
Erasing Outgoing Message (OGM)  
1
2
Press Menu/Set, 2, 7, 1.  
Press or to select TAD Message(not F/T Message).  
Press Menu/Set.  
3
4
Press or to select Erase MSG.  
Press Menu/Set.  
Press 1 to erase the OGM.  
OR—  
Press 2 to exit without erasing.  
Press Stop/Exit.  
5
Activating TAD mode  
Press and hold  
until it lights and the LCD shows. When  
light  
is out, the TAD is OFF.  
Message indicator  
The  
light flashes when you have new voice messages waiting for  
your review.  
The LCD displays the total number of  
voice and fax messages stored in the  
TAD memory.  
Voice:03 Fax:00  
Fax messages will be stored only when Fax Storage is turned  
on (Menu/Set, 2, 5, 1).  
TAD (TELEPHONE ANSWERING DEVICE) 7 - 4  
       
Playing voice messages  
Follow the steps below to listen to voice messages:  
1
For FAX-2440C, press Play/Record.  
For MFC-620CN, press Play.  
Adjust the Volume by pressing  
or  
.
All messages are played in the order they were recorded. The  
LCD shows the number of the current message, and the total  
number of messages.  
During playback, the LCD shows the time and date the message  
was recorded.  
2
3
Press  
message. Press # (FWD) to skip to the next message. You can  
press  
(RWD) at the end of the message to repeat a  
and # repeatedly until you reach the message you  
want to play.  
Press Stop/Exit.  
Printing a fax message  
Once you print a new fax message stored in memory, it is erased  
from the memory automatically.  
1
For FAX-2440C, press Play/Record.  
For MFC-620CN, press Play.  
After two seconds, the fax machine begins to play voice  
messages.  
2
3
If the Fax Storage is on and there are fax messages in memory,  
the LCD shows:  
To print the faxes, press 1.  
Print Document  
1.Yes 2.No  
OR—  
Press 2 to exit without printing.  
7 - 5 TAD (TELEPHONE ANSWERING DEVICE)  
       
Erasing incoming messages  
You can erase voice messages individually, or all at once.  
To erase voice messages individually  
1
For FAX-2440C, press Play/Record.  
For MFC-620CN, press Play.  
The machine sounds a two-second beep and begins message  
playback. Each message is preceded by one long beep, and  
followed by two short beeps.  
2
To erase a specific message, press  
Erase this Msg.?  
1.Yes 2.No  
Erase immediately after the two  
short beeps, or while the message is  
playing.  
3
4
Press 1 to erase the message.  
OR—  
Press 2 to cancel.  
Press Stop/Exit.  
To erase messages all at once  
1
2
Press Erase.  
Press or to select erasing all  
voice messages (Voice:), all  
Erase All Voice?  
Select ▲▼ & Set  
document messages (Fax), or all voice and fax messages  
(Erase All Msg.?).  
Press Menu/Set.  
Press 1 to erase.  
OR—  
Press 2 to cancel.  
Press Stop/Exit.  
3
4
TAD (TELEPHONE ANSWERING DEVICE) 7 - 6  
       
Setting Maximum Time for incoming messages  
Your machine comes set to receive voice messages up to 30  
seconds long. You can change this setting to 60, 120 or 180  
seconds.  
1
2
Press Menu/Set, 2, 7, 2.  
Press or to select the maximum time setting for incoming  
messages (30, 60, 120 or 180 seconds).  
Press Menu/Set.  
Press Stop/Exit.  
3
Setting Toll Saver  
ICM Recording Monitor  
This feature lets you turn the speaker volume for voice messages On  
or Off. When you turn the monitor Off, you will not hear messages  
as they come in.  
1
2
Press Menu/Set, 2, 7, 3.  
Use or to select Off(or On).  
Press Menu/Set.  
3
Press Stop/Exit.  
7 - 7 TAD (TELEPHONE ANSWERING DEVICE)  
         
Recording a conversation (FAX-2440C only)  
If you are using the handset, you can record a telephone  
conversation by pressing Play/Record during the conversation.  
Your recording can be as long as the Incoming Message Maximum  
Time. The other party will hear an intermittent beep while recording.  
To stop recording, press Stop/Exit.  
Record Fax/Tel Outgoing Announcement  
(F/T OGM)  
This is the announcement played by your Brother machine (not an  
external TAD) when someone calls and your machine is set to  
Fax/Tel receive mode. Although callers hear your announcement,  
they cannot leave a message. By choosing F/T Message(not TAD  
Message) you can record the announcement using the same steps  
as for the TAD outgoing message. (See Recording TAD Outgoing  
Message (FAX-2440C only) on page 7-2.) You can also listen to and  
erase the F/T Message the same way, by choosing F/T Message  
If you need to review the steps for setting up the Fax/Tel receive  
mode, see Chapter 4.  
TAD (TELEPHONE ANSWERING DEVICE) 7 - 8  
         
Printing reports  
8
Fax settings and activity  
You need to set up the Transmission Verification Report and Journal  
Period in the menu table.  
Press Menu/Set, 2, 4, 1.  
OR—  
Press Menu/Set, 2, 4, 2.  
Customizing the Transmission Verification  
Report  
You can use the Transmission Report as proof that you sent a fax.  
This report lists the time and date of transmission and whether the  
transmission was successful (OK). If you selectOnor On+Image, the  
report will print for every fax you send.  
If you send a lot of faxes to the same place, you may need more than  
the job numbers to know which faxes you must send again. Selecting  
On+Imageor Off+Imagewill print a section of the fax’s first page  
on the report to help you remember.  
When the Verification Report is turned Offor Off+Image, the  
Report will only print if there is a transmission error, with NG in  
the RESULT column.  
1
2
Press Menu/Set, 2, 4, 1.  
Press or to select Off+Image, On, On+Imageor Off.  
Press Menu/Set.  
3
Press Stop/Exit.  
8 - 1 PRINTING REPORTS  
             
Setting the Journal Period  
You can set the machine to print a journal at specific intervals (every  
50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the interval to Off,  
you can print the report by following the steps on the next page.  
The default setting is Every 50 Faxes.  
1
2
Press Menu/Set, 2, 4, 2.  
Press or to choose an interval.  
Press Menu/Set.  
Report Setting  
2.Journal Period  
(If you choose 7 days, the LCD will ask you to choose a day on  
which to begin the 7-day countdown.)  
3
4
Enter the time to begin printing in 24-hour format.  
Press Menu/Set.  
(For example: enter 19:45 for 7:45 PM.)  
Press Stop/Exit.  
If you select 6, 12, 24 hours, 2 or 7 days, the machine will print  
the report at the selected time and then erase all jobs from its  
memory. If the machine’s memory becomes full with 200 jobs  
before the time you selected has passed, the machine will print  
the Journal early and then erase all jobs from memory. If you  
want an extra report before it is due to print, you can print it  
without erasing the jobs from memory.  
If you select Every 50 Faxes, the machine will print the  
Journal when the machine has stored 50 jobs.  
PRINTING REPORTS 8 - 2  
     
Printing reports  
Following reports are available:  
Prints the Help List so you can see at-a-glance  
1.Help List  
how to quickly program your machine.  
Lists names and numbers stored in the  
One-Touch (FAX-2440C only) and Speed-Dial  
memory, in numerical order.  
2.Quick-Dial  
Lists information about the last incoming and  
outgoing faxes.  
3.Fax Journal  
(TX means Transmit.) (RX means Receive.)  
Prints a Transmission Verification Report for your  
last transmission.  
4.XMIT Verify  
Lists your settings.  
5.User Settings  
Lists your Network settings.  
6.Network Config  
(MFC-620CN only)  
How to print a report  
1
For FAX-2440C, press Menu/Set, 4.  
For MFC-620CN, press Menu/Set, 6.  
Press or to select the report you want.  
Press Menu/Set.  
2
OR—  
Enter the number of the report you want to print.  
For example, press 1 to print the Help List.  
Press Mono Start.  
3
8 - 3 PRINTING REPORTS  
                 
Making copies  
9
Using the machine as a copier  
You can use your machine as a copier, making up to 99 copies at a  
time.  
Enter Copy mode  
Before making copies, make sure that  
(Copy) is illuminated  
in green. If it is not, press  
(Copy) to enter Copy mode. The  
default setting is Fax. You can change the number of seconds or  
minutes that the machine stays in Copy mode. (See Setting the  
The LCD shows the default copy setting  
Copy Ratio  
Quality  
No of Copies  
MAKING COPIES 9 - 1  
         
Making a single copy  
1
2
Press  
(Copy) to illuminate it in green.  
Load your document.  
Press Mono Start or Colour Start.  
3
To stop copying, press Stop/Exit.  
Making multiple copies  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
Press Mono Start or Colour Start.  
To sort the copies, press the Copy Options key. (See Using  
Stop copying  
To stop copying, press Stop/Exit.  
9 - 2 MAKING COPIES  
         
Using the Copy Options key  
(Temporary settings)  
When you want to quickly change the copy settings temporarily for  
the next copy, use the Copy Options key. You can use different  
combinations.  
Copy Options key  
These settings are temporary, and the machine returns to its  
default settings 60 seconds after it finishes copying. However if  
you have set the Mode Timer to 0 or 30 seconds, the machine  
returns to the default settings after the number of seconds that  
has been set for mode timer. (See Setting the Mode Timer  
You can save the copy settings you use most often by setting  
MAKING COPIES 9 - 3  
   
Changing the temporary copy settings  
Use the Copy Options key to quickly set the following copy  
settings temporarily for the next copy.  
Press  
Copy  
Menu Selections  
Options  
Factory  
Setting  
Page  
Options  
select  
select  
Quality  
Fast/Normal/Best  
Normal  
100%  
9-6  
Enlarge/Reduce  
50%/69%/78%/83%/  
93%/97%/100%/  
104%/142%/186%/  
198%/200%/  
Custom(25-400%)  
Paper Type  
Paper Size  
Plain/Inkjet/  
Glossy/  
Transparency  
Plain  
A4  
9-7  
9-8  
Letter/Legal/  
A4/A5/  
10(W) x 15(H)cm  
Brightness  
Stack/Sort  
Page Layout  
-
+
-
+
Stack/Sort  
Stack  
Off(1 in 1)/  
2 in 1 (P)/  
2 in 1 (L)/  
4 in 1 (P)/  
4 in 1 (L)/  
Poster(3 x 3)  
Off  
(1 in 1)  
9-13  
No. of Copies  
No. of Copies:01 01  
(01-99)  
After you choose your settings by pressing Menu/Set, the LCD  
shows Set temporarily.  
Press Mono Start or Colour Start if youre finished choosing  
settings.  
OR—  
Press or to select more settings.  
9 - 4 MAKING COPIES  
   
Increasing copy speed or quality  
You can select the copy quality. The default setting is Normal.  
Normal  
Recommended mode for ordinary printouts. Good  
copy quality with adequate copy speed.  
Fast  
Fast copy speed and lowest ink consumption. Use  
FAST to save time (document to be proof-read, large  
documents or many copies).  
Best  
Use this mode to copy precise images such as  
photographs. BEST uses the highest resolution and  
slowest speed.  
1
2
Press  
(Copy) to illuminate it in green.  
Load your document.  
3
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Quality.  
Press or to choose the copy quality (Fast, Normalor  
Best).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
MAKING COPIES 9 - 5  
   
Enlarging or reducing the image copied  
You can select the following enlargement or reduction ratios.  
Custom(25-400%)allows you to enter a ratio from 25% to 400%.  
Press Copy Options  
Custom(25-400%)  
200%  
198% 10x15cmA4  
186%10x15cmLTR  
142% A5A4  
104% EXELTR  
100%  
and  
Enlarge/Reduce  
or  
to select  
97% LTRA4  
93% A4LTR  
83% LGLA4  
78% LGLLTR  
69% A4A5  
50%  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Enlarge/Reduce.  
Press Menu/Set.  
Press or to select the enlargement or reduction ratio you  
want.  
Press Menu/Set.  
OR—  
You can select Custom(25-400%)and press Menu/Set.  
Use the dial pad to enter an enlargement or reduction ratio from  
25%to 400%.  
Press Menu/Set.  
(For example, press 5 3 to enter 53%.)  
9 - 6 MAKING COPIES  
   
6
Press Mono Start or Colour Start.  
Special Copy Options 2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)  
or Poster are not available with Enlarge/Reduce.  
Setting paper type  
If you are copying on special paper, be sure to select the type of  
paper you are using so you will get the best print quality.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Paper Type.  
Press Menu/Set.  
Press or to select the type of paper you are using (Plain,  
Inkjet, Glossyor Transparency).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
You can change the default Paper Type setting at any time.  
MAKING COPIES 9 - 7  
   
Setting paper size  
If copying on paper other than A4 size, you will need to change the  
paper size setting.  
You can copy on Letter, Legal, A4, A5 or  
Photo Card (10(W) cm x 15(H) cm) paper.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Paper Size.  
Press Menu/Set.  
Press or to select the size of paper you are using  
(Letter, Legal, A4, A5or 10(W) x 15(H)cm).  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
Adjusting brightness  
You can adjust the copy brightness to make copies darker or lighter.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Brightness.  
Press Menu/Set.  
Press to make a lighter copy.  
OR—  
Press to make a darker copy.  
Press Menu/Set.  
6
Press Mono Start or Colour Start.  
9 - 8 MAKING COPIES  
         
Sorting copies using the ADF  
You can sort multiple copies. Pages will be stacked in the order 321,  
321, 321, and so on.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
6
Press Copy Options and or to select Stack/Sort.  
Press Menu/Set.  
Press or to select Sort.  
Press Menu/Set.  
Press Mono Start or Colour Start.  
MAKING COPIES 9 - 9  
     
Making N in 1 copies or a poster (Page Layout)  
You can reduce the amount of copies by using the N in 1 copy  
feature. This allows you to copy two or four pages onto one page,  
allowing you to save paper. It is also possible to create a poster.  
When you use the Poster feature your machine divides your  
document into sections, then enlarges the sections so you can  
assemble them into a poster.If you want to print a poster, use the  
scanner glass.  
Please make sure Paper Size is set to A4or Letter.  
You can use N in 1 copy feature with 100% copy size only.  
(P) means Portrait and (L) means Landscape.  
1
2
3
Press  
(Copy) to illuminate it in green.  
Load your document.  
Use the dial pad to enter the number of copies you want  
(up to 99).  
4
5
Press Copy Options and or to select Page Layout.  
Press Menu/Set.  
Press or to select 2 in 1 (P), 2 in 1 (L),  
4 in 1 (P), 4 in 1 (L), Poster(3 x 3)or Off(1 in 1).  
Press Menu/Set.  
6
7
Press Mono Start or Colour Start to scan the document.  
If you are making a poster or placed the document in the ADF,  
the machine scans the page and starts printing.  
9 - 10 MAKING COPIES  
   
If you are using the scanner glass:  
8
After the machine scans the page,  
the LCD shows:  
Next Page?  
1.Yes 2.No  
Press 1 to scan the next page.  
9
Put the next document on the  
scanner glass.  
Set Next Page  
Then Press Set  
Press Menu/Set.  
Repeat Steps 8 and 9 for each page of the layout.  
10 After all the pages of the document have been scanned,  
press 2 to end.  
If Glossyhas been selected in the Paper Type setting for N in  
1 copies, the machine will print the images as if Plain paper had  
been selected.  
If you are producing multiple colour copies, N in 1 copies are  
not available.  
N in 1 colour copies are not available for FAX-2440C.  
For Poster copies, you cannot make more than one copy.  
MAKING COPIES 9 - 11  
Place document face down in the direction shown below.  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
Poster (3X3)  
You can make a poster  
size copy of a  
photograph.  
9 - 12 MAKING COPIES  
Changing the default copy settings  
You can save the copy settings you use most often by setting them  
as default. These settings will remain until you change them again.  
Increasing copy speed or quality  
1
2
Press Menu/Set, 3, 1.  
Press or to select Normal, Bestor Fast.  
Press Menu/Set.  
3
Press Stop/Exit.  
Adjusting brightness  
1
2
Press Menu/Set, 3, 2.  
Press to make a lighter copy.  
OR—  
Press to make a darker copy.  
Press Menu/Set.  
3
Press Stop/Exit.  
Adjusting contrast  
You can change the contrast to help an image look sharper and more  
vivid.  
1
2
Press Menu/Set, 3, 3.  
Press to increase the contrast.  
OR—  
Press to decrease the contrast.  
Press Menu/Set.  
3
Press Stop/Exit.  
MAKING COPIES 9 - 13  
                   
Adjusting colour saturation  
1
2
Press Menu/Set, 3, 4.  
Press or to select Red, Greenor Blue.  
Press Menu/Set.  
3
Press to increase the colour saturation.  
OR—  
Press to decrease the colour saturation.  
Press Menu/Set.  
4
Return to Step 2 to select the next colour.  
OR—  
Press Stop/Exit.  
9 - 14 MAKING COPIES  
     
Legal limitations  
Colour reproductions of certain documents are illegal and may result  
in either criminal or civil liability. This memorandum is intended to be  
a guide rather than a complete listing of every possible prohibition. In  
case of doubt, we suggest that you check with relevant authorities as  
to any particular questionable documents.  
The following are examples of documents which should not be  
copied:  
Money  
Bonds or other certificates of indebtedness  
Certificates of Deposit  
Armed Forces Service or Draft papers  
Passports  
Postage Stamps (cancelled or uncancelled)  
Immigration Papers  
Welfare documents  
Cheques or Drafts drawn by Governmental Agencies  
Identification Documents, badges or insignias  
Licences and Certificates of Title to motor vehicles  
Copyrighted works cannot be copied. Sections of a copyrighted work  
can be copied for ‘fair use.’ Multiple copies would indicate improper  
use.  
Works of art should be considered the equivalent of copyrighted  
works.  
MAKING COPIES 9 - 15  
 
Walk-Up PhotoCapture  
10  
Center(MFC-620CN only)  
Introduction  
Even if your machine is not connected to your computer, you can  
print photos directly from the digital camera media. Your Brother  
machine includes five media drives (slots) for use with popular digital  
camera media: CompactFlash®, SmartMedia®, Memory Stick®,  
SecureDigital, and xD-Picture Card.  
CompactFlash®  
SmartMedia®  
Memory Stick®  
(Type I only)  
SecureDigital™  
xD-Picture Card™  
The PhotoCapture Centerfeature lets you print digital photos from  
your digital camera at high resolution to get photo quality printing.  
miniSDcan be used with miniSDadapter.  
Memory Stick Duocan be used with Memory Stick Duo™  
adapter.  
Adapters are not included with the machine. Contact a third  
party supplier for adapters.  
10 - 1 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
     
PhotoCapture Centerrequirements  
To avoid error conditions, please remember:  
The DPOF file on the media card must be in a valid format.  
The image file extension must be .JPG (Other image file  
extensions .JPEG, .TIF, .GIF and so on will not be recognized).  
Walk-up PhotoCapture Centerprinting must be performed  
separately from PhotoCapture Centeroperations using the PC.  
(Simultaneous operation is not available.)  
IBM Microdriveis not compatible with the machine.  
The machine can read up to 999 files in a media card.  
Use only Smart media cards with a 3.3v voltage rating.  
When printing the INDEX or IMAGE, the PhotoCapture Center™  
will print all the valid images, even if one or more images have  
been corrupted. A portion of the corrupted image may be  
printed.  
Your machine is designed to read media cards that have been  
formatted by a digital camera.  
When a digital camera formats a media card it creates a special  
folder into which it copies image data. If you need to modify the  
image data stored on a media card with your PC, we  
recommend that you do not modify the folder structure created  
by the digital camera. When saving new or modified image files  
to the media card we also recommend you use the same folder  
your digital camera uses. If the data is not saved to the same  
folder the machine may not be able to read the file or print the  
image.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 2  
 
Getting started  
Firmly insert the card into the appropriate slot.  
SecureDigital™  
Memory Stick®  
CompactFlash®  
xD-Picture Card™  
SmartMedia®  
PhotoCapture key indications:  
PhotoCapture light is ON, the media  
card is inserted properly.  
PhotoCapture light is OFF, the media  
card is not properly inserted.  
PhotoCapture light is BLINKING, the  
media card is being read or written to.  
Do NOT unplug the power cord or remove the media card from  
the media drive (slot) while the machine is reading or writing to  
the card (the PhotoCapture key is blinking). You will lose  
your data or damage the card.  
The machine can only read one media card at a time so do not insert  
more than one card.  
10 - 3 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
 
The steps below give a brief outline of the Direct Printing  
feature. Please see the remaining pages of this chapter for more  
detailed instructions.  
1
Insert the media card firmly into the media drive (slot).  
When you insert your media card  
C.Flash Active  
Press PhotoCapture key...  
into the proper slot, the LCD shows.  
The media active message will be shown for 60 seconds and  
then disappear. Even in that case, you can enter the  
PhotoCapture mode by pressing PhotoCapture.  
2
3
Press PhotoCapture.  
If your digital camera supports DPOF printing, see DPOF  
Print the index which shows thumbnails views of images stored  
on your media card. Your machine will give an image number to  
each thumbnail.  
Press or to select Print Indexand then press  
Menu/Set.  
Press Colour Start to start printing the index sheet.  
4
To print images, press or to select Print Imagesand then  
press Menu/Set.  
Enter the image number and press Menu/Set.  
Press Colour Start to start printing.  
You can change the settings for printing images, such as the  
Paper Type & Paper Size, Print Size and number of copies.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 4  
Printing the Index (Thumbnails)  
The PhotoCapture Centerassigns numbers for images (such as  
No.1, No.2, No.3, and so on).  
It does not recognize any other numbers or file names that your  
digital camera or PC have used to identify the pictures. You can print  
a thumbnail page (Index page with 6 or 5 images per line). This will  
show all the pictures on the media card.  
1
2
3
Make sure you have inserted the media card.  
Press PhotoCapture. (See page 10-3.)  
Press or to select Print Index.  
Press Menu/Set.  
Press or to select 6 Images/Lineor 5 Images/Line.  
Press Menu/Set.  
Index  
Index  
5 Images/Line  
6 Images/Line  
4
Press Colour Start to start printing.  
Print time for 5 Images/Line will be slower than 6 Images/Line,  
but the quality is better. To print an image, see Printing images  
10 - 5 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
   
Printing images  
Before you can print an individual image, you have to know the  
image number.  
Print the Index first.  
1
2
Make sure you have inserted the media card.  
Press PhotoCapture. (See page 10-3.)  
Press or to choose Print Images.  
Press Menu/Set.  
If your media card contains valid DPOF information, the LCD  
shows DPOF Print:Yes, please go to DPOF printing on page  
10-8.  
3
Use the dial pad to enter the image  
number that you want to print from  
Enter & Set Key  
No.:1,3  
the Index page (Thumbnails).  
Press Menu/Set.  
Repeat this step until you have entered all the image numbers  
that you want to print.  
You can enter all the numbers at one time by using the  
key for  
a comma or the # key for hyphen.  
(For example, Enter 1 3 6 - to print images No.1, No.3 and  
No.6. Enter 1#5 to print images No.1 to No.5).  
4
After you have selected all the image numbers, press  
Menu/Set again, and go to Step 5.  
OR—  
If you have finished choosing settings, press Colour Start.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 6  
   
Paper Type & Paper Size  
5
Press or to select the type of paper you are using,  
Letter Glossy, 10x15cm Glossy, 13x18cm Glossy,  
A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,  
A4 Inkjetor 10x15cm Inkjet.  
Press Menu/Set.  
If you selected Letter or A4, go to Step 6.  
If you selected another size, go to Step 7.  
OR—  
If you have finished choosing settings, press Colour Start.  
Print Size  
6
If you selected Letter or A4, press or to select the print size  
(10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm  
or Max. Size).  
Press Menu/Set, and go to Step 7.  
OR—  
If you have finished choosing settings, press Colour Start.  
Printed Position for A4 paper  
1
2
3
4
5
6
10 x 8cm 13 x 9cm 15 x 10cm 18 x 13cm 20 x 15cm Max. Size  
Number of Copies  
7
8
Use the dial pad to enter the number of copies you want.  
Press Menu/Set.  
Press Colour Start to print.  
The settings that you want to use with the card will be kept until  
you take out the media card from the drive (slot), print images or  
press Stop/Exit.  
10 - 7 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
DPOF printing  
DPOF stands for Digital Print Order Format.  
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak  
Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.  
Ltd. and Sony Corporation.) created this standard to make it easier  
to print images from a digital camera.  
If your digital camera supports DPOF printing, you will be able to  
select on the Digital Camera display the images and number of  
copies you want to print.  
When the memory card (CompactFlash®, SmartMedia®,  
Memory Stick®, SecureDigitaland xD-Picture Card) containing  
DPOF information is put into your machine, you can print the  
selected image easily.  
1
Insert your media card into the  
proper drive (slot).  
C.Flash Active  
Press PhotoCapture key...  
The media active message will be shown for 60 seconds and  
then disappear. Even in that case, you can enter the  
PhotoCapture mode by pressing PhotoCapture.  
2
3
Press PhotoCapture.  
Press or to select Print Images.  
Press Menu/Set.  
4
5
If there is a DPOF file on the card,  
the LCD shows:  
Select ▲▼ & Set  
DPOF Print:Yes  
Press or to select  
DPOF Print:Yes.  
Press Menu/Set.  
If you want to choose the images and their print options now,  
select DPOF Print:No.  
6
Press Colour Start to print.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 8  
   
Changing the default settings  
You can save the PhotoCapture Centersettings you use most often  
by setting them as default. These settings will remain until you  
change them again.  
Increasing print speed or quality  
1
2
Press Menu/Set, 4, 1.  
Press or to select Normalor Photo.  
Press Menu/Set.  
3
Press Stop/Exit.  
Setting the paper & size  
1
2
Press Menu/Set, 4, 2.  
Press or to select Letter Glossy, 10x15cm Glossy,  
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,  
Letter Inkjet, A4 Inkjetor 10x15cm Inkjet.  
Press Menu/Set.  
If you selected Letter or A4, press or to select the print size  
(10 x 8cm, 13 x 9cm, 15 x 10cm, 18 x 13cm, 20 x 15cm  
or Max. Size).  
Press Menu/Set.  
Press Stop/Exit.  
3
Adjusting brightness  
1
2
Press Menu/Set, 4, 3.  
Press to make a lighter print.  
OR—  
Press to make a darker print.  
Press Menu/Set.  
3
Press Stop/Exit.  
10 - 9 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
               
Adjusting contrast  
You can choose the contrast setting. More contrast will make an  
image look sharper and more vivid.  
1
2
Press Menu/Set, 4, 4.  
Press to increase the contrast.  
OR—  
Press to decrease the contrast.  
Press Menu/Set.  
3
Press Stop/Exit.  
Colour enhancement  
You can turn on the colour enhancement feature to print more vivid  
images. Printing time will be slower.  
1
2
Press Menu/Set, 4, 5.  
Press or to select On.  
Press Menu/Set.  
OR—  
Select Offand press Menu/Set, then go to Step 5.  
If you select On, you can customize the White Balance,  
Sharpness or Colour Density.  
3
Press or to select White Balance, Sharpnessor  
Color Density.  
Press Menu/Set.  
4
5
Press or to adjust the degree of the setting.  
Press Menu/Set.  
Press Stop/Exit.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 10  
         
White Balance  
This setting adjusts the hue of the white areas of an image.  
Lighting, camera settings and other influences will effect the  
appearance of white. The white areas of a picture may be slightly  
pink, yellow or some other colour. By using this adjustment you  
can correct this effect and bring the white areas back to pure  
white.  
Sharpness  
This setting enhances the detail of an image. It is similar to  
adjusting the fine focus on a camera. If the image is not in true  
focus and you cannot see the fine details of the picture, then  
adjust the sharpness.  
Colour Density  
This setting adjusts the total amount of colour in the image. You  
can increase or decrease the amount of colour in an image to  
improve a washed out or weak picture.  
10 - 11 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
Cropping  
If your photo is too long or wide to fit the available space on your  
selected layout, part of the image will be automatically cropped.  
The default setting is On. If you want to print the whole image, turn  
this setting to Off.  
1
2
Press Menu/Set, 4, 6.  
Press or to select Off(or On)  
Press Menu/Set.  
.
3
Press Stop/Exit.  
Cropping:On  
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Cropping:Off  
Borderless  
This feature expands the printable area to the edges of the paper.  
Printing time will be slightly slower.  
1
2
Press Menu/Set, 4, 7.  
Press or to select Off(or On)  
Press Menu/Set.  
.
3
Press Stop/Exit.  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 12  
           
Understanding the Error Messages  
Once you are familiar with the types of errors that can occur while  
you’re using the PhotoCapture Center, you can easily identify and  
troubleshoot any difficulties.  
When an error message appears on the LCD, the machine will beep  
to get your attention.  
Media ErrorThis message will appear if you insert a media card  
that is either bad or not formatted, or when there is a problem with  
the media drive. To clear this error, take out the media card.  
No FileThis message will appear if you try to access a media  
card in the drive (slot) that does not contain a .JPG file.  
Out of MemoryThis message will appear if you are working with  
images that are too large for the machine’s memory.  
10 - 13 WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY)  
 
Using PhotoCapture Centerfrom  
your PC  
You can access the media card that is in the media drive (slot) of the  
machine from your PC.  
(See Using the PhotoCapture Centerfrom your PC on page 6-1 in  
Software User’s Guide on the CD-ROM or Using the PhotoCapture  
Centerfrom a Macintosh® (not available for MFC-3240C and  
MFC-5440CN) on page 8-45 in the Software User’s Guide on the  
CD-ROM.)  
Using PhotoCapture Centerfor  
scanning documents  
You can scan documents and save them onto a media card to  
quickly and easily make documents portable. (See Scan to Card (not  
available for MFC-3240C, MFC-210C and MFC-5440CN) on page  
2-23 in Software User’s Guide on the CD-ROM.)  
WALK-UP PHOTOCAPTURE CENTER(MFC-620CN ONLY) 10 - 14  
   
Important information  
11  
For your safety  
To ensure safe operation the supplied three-pin plug must be  
inserted only into a standard three-pin electrical socket that is  
effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply  
that the power is grounded and that the installation is completely  
safe. For your safety, if in any doubt about the effective grounding of  
the power, consult a qualified electrician.  
IT power system (For Norway only)  
This product is also designed for IT power system with phase to  
phase voltage 230V.  
LAN connection (MFC-620CN only)  
Caution  
Do not connect this product to a LAN connection that is subject to  
over-voltages.  
International ENERGY STAR® Compliance Statement  
®
The purpose of the International ENERGY STAR Program is to  
promote the development and popularization of energy-efficient  
office equipment.  
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined  
®
that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
11 - 1 IMPORTANT INFORMATION  
         
Important safety instructions  
1
2
3
4
Read all of these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall socket before cleaning. Do not  
use liquid or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may fall, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should never be placed  
in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, call your dealer or local power company.  
Use only the power cord supplied with this machine.  
This product is equipped with a 3-wire grounded plug, a plug  
having a third (grounded) pin. This plug will only fit into a  
grounded power outlet. This is a safety feature. If you are unable  
to insert the plug into the outlet, call your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
IMPORTANT INFORMATION 11 - 2  
   
11 Do not place anything in front of the machine that will block  
received faxes. Do not place anything in the path of received  
faxes.  
12 Wait until pages have exited the machine before picking them  
up.  
13 Unplug this product from the power socket and refer servicing to  
Authorized Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
14 To protect your product against power surges, we recommend  
the use of a power protection device (Surge Protector).  
11 - 3 IMPORTANT INFORMATION  
Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International  
Corporation.  
© 2004 Brother Industries, Ltd. All rights reserved.  
Windows and Microsoft are registered trademarks of Microsoft in the  
U.S. and other countries.  
Macintosh and TrueType are registered trademarks of Apple  
Computer, Inc.  
PaperPort and OmniPage OCR are registered trademarks of  
ScanSoft, Inc.  
Presto! PageManager is a registered trademark of NewSoft  
Technology Corporation.  
Microdrive is a trademark of International Business Machine  
Corporation.  
SmartMedia is a registered trademark of Toshiba Corporation.  
CompactFlash is a registered trademark of SanDisk Corporation.  
Memory Stick is a registered trademark of Sony Corporation.  
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,  
SanDisk Corporation and Toshiba Corporation.  
SanDisk is a licensee of the SD and miniSD trademarks.  
xD-Picture Card is a trademark of Fujifilm Co.Ltd., Toshiba  
Corporation and Olympus Optical Co. Ltd.  
Memory Stick Duo and MagicGate are trademarks of Sony  
Corporation.  
Each company whose software title is mentioned in this manual has  
a Software License Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s  
Guide, the Software User’s Guide, and the Network User’s  
Guide (MFC-620CN only) are registered trademarks of their  
respective companies.  
IMPORTANT INFORMATION 11 - 4  
 
Troubleshootingandroutine  
maintenance  
12  
Troubleshooting  
Error messages  
As with any sophisticated office product, errors may occur. If this  
happens, your machine identifies the problem and displays an error  
message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need additional  
help, the Brother Solutions Center offers latest FAQs and  
troubleshooting tips.  
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
BT Call Sign  
On  
The machine is set BT Call Sign to Set BT Call Sign to OFF. (See BT Call Sign (For  
ON. You cannot change the  
Receive Mode from Manual to  
another mode.  
Comm.Error  
Poor phone line quality caused a  
communication error.  
Try the call again. If the problem continues, call  
the telephone company and ask them to check  
your phone line.  
Connection  
Fail  
You tried to poll a fax machine that Check the other fax machine’s polling setup.  
is not in Polled Waiting mode.  
Cover is Open The scanner cover is not closed  
Lift the scanner cover and then close it again.  
completely.  
Data  
Remaining  
Print data remains in the  
machine’s memory.  
Re-start printing from your computer.  
Print data remains in the  
machine’s memory. The USB  
cable was unplugged while the  
computer was sending the data to  
the machine.  
Press Stop/Exit. The machine will cancel the  
job and eject the page that is being printed.  
Disconnected  
The other person or other person’s Try to send or receive again.  
fax machine stopped the call.  
12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
             
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Document Jam  
The document scanned from ADF See Using the automatic document feeder  
was longer than about 90 cm.  
The document is jammed in the  
machine.  
High  
Temperature  
The print head is too warm.  
Allow the machine to cool down.  
Ink Empty  
One or more of the ink cartridges  
Replace the ink cartridges.  
is empty. The machine will stop all (See Replacing the ink cartridges on page  
print operations. While memory is 12-25.)  
available, black and white faxes  
will be received into memory. If a  
sending machine has a colour fax,  
the machine’s ‘handshake’ will  
request that the fax be sent as  
black and white. If the sending  
machine has the ability to convert  
it, the colour fax will be received  
into memory as a black and white  
fax.  
Low  
Temperature  
The print head is too cold.  
Allow the machine to warm up.  
Media Error  
(MFC-620CN  
only)  
The media card is either  
corrupted, improperly formatted,  
or there is a problem with the  
media drive.  
Re-insert the card firmly into the slot to make  
sure it is in the correct position. If the error  
remains, check the media drive by inserting  
another media card that you know is working.  
Near Empty  
One or more of the ink cartridges  
are running out of ink. If a sending  
machine has a colour fax, the  
machine’s ‘handshake’ will  
request that the fax be sent as  
black and white. If the sending  
machine has the ability to convert  
it, the colour fax will be received  
into memory as a black and white  
fax.  
Order a new ink cartridge.  
No Cartridge  
No File  
An ink cartridge is not properly  
installed.  
Take out the ink cartridge and put it in again  
seating it properly.  
12-25.)  
The media card in the media drive Reinsert the correct media card.  
does not contain a .JPG file.  
(MFC-620CN  
only)  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2  
   
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
No Paper Fed  
The machine is out of paper.  
Add paper, and then press Mono Start or  
Colour Start.  
The paper is jammed in the  
machine.  
No  
The number you dialled does not  
Verify the number and try again.  
Response/Busy answer or is busy.  
Not  
Registered  
You tried to access a One-Touch  
(FAX-2440C) or Speed-Dial  
number that is not programmed.  
Set up the One-Touch (FAX-2440C) or  
Speed-Dial number. (See Storing One-Touch  
Out of Memory The machine’s memory is full.  
(Fax sending or copy operation in process)  
Press Stop/Exit and wait until the other  
operations in progress finish and then try again.  
OR—  
Clear the data in the memory. To gain extra  
memory, you can turn off Fax Storage.  
OR—  
Print the faxes that are in the memory.  
4-9.)  
(Printing operation in process)  
Reduce print resolution.  
Paper Jam  
Paper is jammed in the machine.  
Paper is not the correct size.  
Wrong Paper  
Size  
Reload the correct size of paper (Letter, Legal  
or A4), and then press Mono Start or  
Colour Start.  
12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Unable to  
Change  
The machine has a mechanical  
problem.  
OR—  
A foreign obstacle, such as a clip  
or ripped paper, is in the machine.  
Open the scanner cover and remove any  
foreign obstacles from inside the machine. If  
the error message continues, disconnect the  
machine from the power for several minutes  
then reconnect it. The machine's memory will  
hold faxes for several hours, so you will not lose  
any important messages. If the error message  
continues after the machine was disconnected,  
please follow the procedure below to transfer  
the faxes to another fax machine.  
Unable to  
Clean  
Unable to  
Init.  
Unable to  
Print  
Check whether the machine has faxes in  
memory  
1. Press Menu/Set, 9, 0, 1.  
Unable to  
Scan  
2. If the machine has no faxes, disconnect the  
machine from the power source for several  
minutes, and then reconnect it.  
OR—  
If faxes are present, you can transfer them to  
another fax machine. Go to Step 3.  
OR—  
For MFC-620CN, you can forward the  
remaining faxes to your PC. Please see  
Transfer faxes to your PC.  
Transfer faxes to another fax machine  
If you have not set up your Station ID, you  
cannot enter fax transfer mode.  
3. Enter the fax number to which faxes will be  
forwarded.  
4. Press Mono Start.  
5. After faxes are transferred, disconnect the  
machine from the power source for several  
minutes and then reconnect it.  
You can transfer the Fax Journal report to  
another fax machine by pressing Menu/Set, 9,  
0, 2 in Step1.  
Transfer faxes to your PC (MFC-620CN only)  
You can move the faxes from your machine’s  
memory to your PC.  
1. Press Menu/Set, 2, 5, 1.  
2. Using or , select 1.PC Fax Receive,  
and then press Menu/Set.  
The LCD will ask if you want to transfer a fax  
to your PC.  
3. To transfer all faxes to your PC, press 1.  
OR—  
To keep all faxes in the machine’s memory,  
press 2.  
4. After faxes are transferred, disconnect the  
machine from the power source for several  
minutes, and then reconnect it.  
(For details see Using Brother PC-FAX  
software on page 5-1 in Software User’s Guide  
on the CD-ROM.)  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4  
 
Document jams  
If the document is jammed, follow the steps below.  
Document is jammed in the top of the ADF unit.  
1
2
3
Take out any paper from the ADF that is not jammed.  
Open the ADF cover.  
Pull the jammed document out to the right or left.  
4
Close the ADF cover.  
Press Stop/Exit.  
Document is jammed inside the ADF unit.  
1
2
3
Take out any paper from the ADF that is not jammed.  
Lift the document cover.  
Pull the jammed document out to the left.  
4
Close the document cover.  
Press Stop/Exit.  
12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
       
Printer jam or paper jam  
Remove the jammed paper depending on where it is jammed in the  
machine.  
Paper is jammed inside the paper tray  
1
Pull the paper tray out of the machine.  
Paper Tray  
2
Pull out the jammed paper to remove it.  
Jammed paper  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6  
     
Paper is jammed inside the machine  
1
Remove the Jam Clear Cover. Pull the jammed paper out of the  
machine.  
Jam Clear Cover  
2
3
Re-insert the Jam Clear Cover.  
If you can not pull out the jammed paper, lift the scanner cover  
from the right-hand side of the machine until it locks securely  
into the open position.  
4
Remove the jammed paper.  
Scanner Cover  
If the paper is jammed underneath the print head, disconnect  
the machine from the power source so you can move the print  
head to take out the paper.  
12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
 
5
Lift the scanner cover to release the lock. Gently push the  
scanner cover support and close the scanner cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8  
If you are having difficulty with your machine  
If you think there is a problem with your machine, check the chart  
below and follow the troubleshooting tips.  
The Brother Solutions Center offers the latest FAQs and  
troubleshooting tips.  
DIFFICULTY  
Printing  
SUGGESTIONS  
No printout  
Check the interface cable connection on both the machine and your  
computer.  
Check the machine is plugged in and not in the Power Save condition.  
One or more ink cartridges are empty. (See Replacing the ink cartridges  
Check to see if the LCD is showing an error message. (See Error  
Poor quality print.  
Make sure the Printer Driver or Paper Type setting in the menu matches  
the type of paper you are using. (See Media Type on page 1-8 in  
Software User’s Guide on the CD-ROM and Setting the Paper Type on  
Make sure your ink cartridges are fresh. Cartridges remain fresh for up  
to two years if kept in their original packaging, after that the ink may  
become clogged. Cartridge expiration dates are printed on the package.  
Try using the recommended types of paper. (See About paper on page  
The recommended environment for your machine is between 20°C to  
33°C.  
White horizontal lines appear  
in text or graphics.  
Try using the recommended types of paper. (See About paper on page  
If horizontal bands appear when using plain paper, use the 'Enhanced  
Normal Printing' mode to help avoid banding on some types of plain  
paper. In the printer driver 'Basic' tab, click 'Settings,' and check  
'Enhanced Normal Printing.'  
If you continue to have horizontal bands, change the Media Type  
selection to 'Slow Drying Paper' in the printer driver 'Basic' tab to help  
enhance the print quality.  
The machine prints blank  
pages.  
Characters and lines are  
stacked.  
Check the printing alignment. (See Checking the printing alignment on  
Printed text or images are  
skewed.  
Make sure the paper is loaded properly in the paper tray and the paper  
side guide is adjusted correctly. (See How to load paper, envelopes and  
12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
DIFFICULTY  
SUGGESTIONS  
Printing (Continued)  
Smudged stain at the top  
center of the printed page.  
Make sure the paper is not too thick or not curled. (See About paper on  
Printing appears dirty or ink  
seems to run.  
Make sure you are using the proper types of paper. (See About paper  
on page 1-10.) Don’t handle the paper until the ink is dry.  
Stains appear on the reverse  
side or at the bottom of the  
page.  
Make sure the Printer Platen is not dirty with ink. (See Cleaning the  
Make sure you are using the paper support flap. (See How to load  
There are some dense lines.  
The printouts are wrinkled.  
Check ‘Reverse Order’ in the Basic tab of the printer driver.  
In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the  
‘Bi-Directional Printing’.  
Cannot perform ‘2 in 1 or 4 in 1’ Check that the paper size setting in the application and in the printer  
printing.  
driver are the same.  
Print speed is too slow.  
Changing the printer driver setting may improve the print speed.  
Highest resolution needs longer data processing, transfer and printing  
time. Try the other settings of quality in the printer driver ‘Basic’ tab.  
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour  
Enhancement.  
Borderless printing is slower than normal printing. If you want to print  
more quickly, set the Borderless feature off. (See Media Type on page  
1-8 in Software User’s Guide on the CD-ROM.)  
Colour Enhancement is not  
working properly.  
If the image data is not full colour in your application (Such as 256  
colour), Colour Enhancement will not work. Please use at least 24 bit  
colour data with the Colour Enhancement feature.  
Machine feeds multiple pages Make sure the paper is loaded properly in the paper tray. (See How to  
Check that more than two types of paper are not loaded in the paper tray  
at any one time.  
Printed pages are not stacked Make sure you are using the paper support flap. (See How to load  
neatly.  
Machine does not print from  
Paint Brush.  
Try setting the Display setting to ‘256 colours.’  
Machine does not print from  
Adobe Illustrator.  
Try to reduce the print resolution.  
Printing Received Faxes  
Condensed print and white  
This can be caused by static or interference on the telephone line. You  
streaks across the page or the can make a copy using the Mono Start key to see if the same problem  
top and bottom of sentences  
are cut off.  
occurs. If the copy looks good then the problem is probably the phone  
line and not your machine.  
Vertical black lines when  
receiving.  
The sender’s scanner may be dirty. Ask the sender to make a copy to  
see if the problem is with the sending machine. Try receiving from  
another fax machine.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10  
   
DIFFICULTY  
SUGGESTIONS  
Printing Received Faxes (Continued)  
Received colour fax prints only Replace the colour ink cartridges that are empty or nearly empty, and  
in black and white.  
then ask the other person to send the colour fax again. (See Replacing  
the ink cartridges on page 12-25.) Check that Fax Storage is set to OFF.  
Left and Right margins are cut Turn on Auto Reduction. (See Printing a reduced incoming fax (Auto  
off or a single page is printed  
on two pages.  
Phone Line or Connections  
Dialling does not work.  
(No dial tone)  
Check the machine is plugged in.  
Check for a dial tone. If possible, call your machine to hear it answer. If  
there is still no answer, check the telephone line cord connection and  
make sure all telephone connections are secured. If there is no ringing  
when you call your machine, ask your telephone company to check the  
line.  
Change Tone/Pulse setting. (See Setting the Phone Line Type on page  
2-3.)  
Receiving Faxes  
Cannot receive a fax  
Make sure the machine is in the correct receiving mode for your setup.  
If you frequently encounter interference on the phone line, try changing  
the menu setting of Compatibility to Basic. (See Compatibility on page  
12-14.)  
If you connect your machine to PBX, PABX, ADSL or ISDN, set the  
menu setting of Phone Line Type to your phone type. (See Setting the  
Sending Faxes  
Cannot send a fax  
Make sure that the Fax  
key is illuminated. (See How to enter Fax  
Ask the other party to check that receiving machine has paper.  
Print the Transmission Verification Report and check for an error.  
Transmission Verification  
Report says ‘Result:NG’ or  
‘Result:ERROR’.  
There is probably temporary noise or static on the line. Try sending the  
fax again. If you send a PC FAX message and get ‘Result:NG’ on the  
Transmission Verification Report, your machine may be out of memory.  
If you frequently get transmission error with possible interference on the  
phone line, try to change the menu setting of Compatibility to Basic.  
If you connect your machine to PBX, PABX, ADSL or ISDN, set the  
menu setting of Phone Line Type to your phone type. (See Setting the  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check  
your machine’s scanner operation.  
Vertical black lines when  
sending.  
If the copy you made shows the same problem, your scanner is dirty.  
12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
DIFFICULTY  
SUGGESTIONS  
Handling Incoming Calls  
The machine ‘Hears’ Voice as If your machine is set to Fax Detect ON, it is more sensitive to sounds.  
CNG Tone.  
Your machine may mistakenly interpret certain voices or music on the  
line as a calling fax machine and respond with fax receiving tones.  
Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by  
turning Fax Detect to Off. (See on page 4-6.)  
Transferring a Fax Call to the  
machine.  
If you answered at the machine, press Mono Start and hang up  
immediately. If you answered on an external or extension phone, press  
your Fax Receive Code (default setting is ( 51). When your machine  
answers, hang up.  
Custom features on a single  
line.  
If you have Call Waiting, Call Waiting/Caller ID, Ring Master, BT’s Call  
Minder, an alarm system or any other custom feature on a single phone  
line with your machine, it may create a problem sending or receiving  
faxes.  
For example: If you are sending or receiving a fax message while a  
custom feature signal comes through on the line, the signal can  
temporarily interrupt or disrupt the faxes. Brother’s ECM feature should  
help overcome this problem. This condition is related to the telephone  
system industry and is common to all devices that send and receive data  
on a single, shared line with custom features. If avoiding a slight  
interruption is crucial to your business, we recommend a separate  
phone line with no custom features.  
Copying Difficulties  
Cannot make a copy  
Make sure that the Copy  
key is illuminated. (See Enter Copy mode  
Vertical streaks appear in  
copies  
Sometimes you may see vertical streaks on copies. Clean the scanner.  
Poor copy results when using  
the ADF  
Try using the scanner glass. (See Using the scanner glass on page 1-9.)  
Scanning Difficulties (MFC-620CN only)  
TWAIN/WIA errors appear  
while scanning.  
Make sure the Brother TWAIN/WIA driver is selected as the primary  
source. In PaperPort®, click Scan in the File menu and select the  
Brother TWAIN/WIA driver.  
Poor scanning results when  
using the ADF  
Try using the scanner glass. (See Using the scanner glass on page 1-9.)  
Software Difficulties (MFC-620CN only)  
Cannot install software or print Run the MFL-Pro Suite Repair and Install program on the CD-ROM.  
This program will repair and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
‘Connect Failure’  
If the machine is not connected to your PC and you have loaded the  
Brother software, the PC will show 'MFC Connect Failure' each time you  
restart Windows®. You can ignore this message or you can turn it off as  
follows.  
Double-click "\tool\warnOff.REG" from the supplied CD-ROM.  
To turn it back on, double-click "\tool\WarnOn.REG" from the supplied  
CD-ROM.  
The Scan key on the machine's control panel will not work unless you  
restart your PC with the machine connected.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12  
             
DIFFICULTY  
SUGGESTIONS  
PhotoCapture CenterDifficulties (MFC-620CN only)  
Removable Disk does not  
work properly.  
a)Have you installed the Windows® 2000 update?  
If not, do the following:  
1. Disconnect the USB cable.  
2. Install the Windows® 2000 update. Please see the Quick Setup  
Guide. After the installation the PC will be automatically restarted.  
3. Wait about 1 minute after you reboot the PC, and then connect the  
USB cable.  
b)Take out the media card and put it back in again.  
c)If you have tried "Eject" from within Windows®, you must take out the  
media card before you continue.  
d)If an error message appears when you try to eject the media card, it  
means the card is being accessed.  
Wait a while and then try again.  
e)If all of the above do not work, please turn off your PC and machine,  
and then turn them on again.  
(You will have to unplug the power cord of the machine to turn it off.)  
Cannot access Removable  
Disk from Desktop icon.  
Make sure you have inserted the media card into the media slot.  
Network Difficulties (MFC-620CN only)  
I cannot print over the Network Make sure that your machine is powered on and is On Line and in  
Ready mode. Print Network Configuration list. (See Printing reports on  
page 8-1.) Then the current settings of the network are printed.  
Reconnect the LAN cable to the hub to verify that the cabling and  
network connections are good. If possible, try connecting the machine  
to a different port on your hub using a different cable. If the connections  
are good, the machine shows LAN Activefor 2 seconds.  
Other Difficulties  
Incorrect LCD language  
12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
How to change LCD language  
You can change the LCD language.  
1
2
Press Menu/Set, 0, 0.  
Press or to select your language.  
Press Menu/Set.  
3
Press Stop/Exit.  
Compatibility  
If you are having difficulty sending or receiving a fax due to possible  
interference on the phone line, we recommend that you adjust the  
Equalization for compatibility. The machine adjusts the modem  
speed for fax operations.  
1
2
Press Menu/Set, 2, 0, 2.  
Press or to select Normal, (or  
Basic).  
Miscellaneous  
2.Compatibility  
Press Menu/Set.  
Press Stop/Exit.  
3
Basicreduces the modem speed to 9600 bps. Unless there  
is a lot of interference on your phone line, you may prefer to  
use it only when needed.  
Normalsets the modem speed at 14400 bps. (Default)  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14  
         
How to improve print quality  
Cleaning the print head  
To ensure good print quality, the machine will regularly clean the  
print head. You can start the cleaning process manually if needed.  
Clean the print head and ink cartridges if you get a horizontal line in  
the text or graphics on your printed pages. You can clean Black only  
or three colours at a time (Cyan/Yellow/Magenta), or all four colours  
at once.  
Cleaning the print head consumes ink. Cleaning too often uses ink  
unnecessarily.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
1
2
Press Ink Management.  
Press or to select Cleaning.  
Press Menu/Set.  
3
Press or to select Black, Coloror All.  
Press Menu/Set.  
The machine will clean the print head. When cleaning is  
finished, the machine will go back to standby mode  
automatically.  
If you clean the print head at least five times and the print has  
not improved, call your Brother dealer for service.  
12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
       
Checking the print quality  
If faded or streaked colours and text appears on your output, some  
of the nozzles may be clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the nozzle check pattern.  
1
2
Press Ink Management.  
Press or to select Test Print.  
Press Menu/Set.  
3
4
5
Press or to select Print Quality.  
Press Menu/Set.  
Press Colour Start.  
The machine begins printing the Print Quality Check Sheet.  
Follow the instructions given on the sheet to see if the quality is  
OK.  
Colour block quality check  
The LCD shows:  
Is Quality OK?  
1.Yes 2.No  
6
7
Check the quality of the four colour blocks on the sheet.  
(BK/Colour).  
If all lines are clear and visible, press 1 (Yes), and go to Step 10.  
OR—  
If you can see missing short lines as shown below, press 2 (No).  
OK  
Poor  
The LCD will ask you if the print  
quality is OK for black and three  
colours.  
Black OK?  
1.Yes 2.No  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16  
 
8
9
Press 2 (No) for Black or three  
colours with a problem.  
The LCD shows:  
Start Cleaning?  
1.Yes 2.No  
Press 1 (Yes).  
The machine will start cleaning the  
print head.  
After cleaning is finished, press Colour Start. The machine will  
start printing the Print Quality Check Sheet again and then  
return to Step 5.  
10 Press Stop/Exit.  
If you still see missing ink in this Print Quality Check Sheet, repeat  
the cleaning and test print procedures at least five times. If ink is still  
missing after the fifth cleaning and test print, replace the ink cartridge  
for the clogged colour. (Perhaps the ink cartridge was in your  
machine over six months or the expiration date written on the  
cartridge package has passed. Or, the ink may not have been stored  
properly before use.)  
After replacing the ink cartridge, check it by printing another Print  
Quality Check Sheet. If the problem still exists, repeat the cleaning  
and test print procedures at least five times for the new ink cartridge.  
If ink is still missing, call your Brother dealer.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
When a print head nozzle is  
clogged the printed sample  
looks like this.  
After the print headnozzle is  
cleaned, the horizontal lines  
are gone.  
12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
Checking the printing alignment  
You should rarely need to adjust the printing alignment however, if  
after transporting the machine your printed text becomes blurred or  
images become faded then adjustment may need to be made.  
1
2
Press Ink Management.  
Press or to select Test Print.  
Press Menu/Set.  
3
4
Press or to select Alignment.  
Press Menu/Set.  
Press Mono Start or Colour Start.  
The machine begins printing the Alignment Check Sheet.  
The LCD shows:  
Is Alignment OK?  
1.Yes 2.No  
5
Check the 600 dpi and 1200 dpi test prints to see if number 5  
most closely matches number 0. If the number 5 sample of both  
the 600 dpi and 1200 dpi are the best matches, press 1 (Yes) to  
finish Alignment Check, and go to Step 8.  
OR—  
If another test print number is a better match for either 600 dpi  
or 1200 dpi, press 2 (No) to select it.  
6
7
8
For 600 dpi, press the number of the  
test print that most closely matches  
the number 0 sample (1-8).  
600dpi Adjust  
Select Best # 5  
For 1200 dpi, press the number of  
the test print that most closely  
matches the number 0 sample (1-8).  
1200dpi Adjust  
Select Best # 5  
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18  
 
Checking the ink volume  
You can check the ink that is left in the cartridge.  
1
2
Press Ink Management.  
Press or to select Ink Volume.  
Press Menu/Set.  
3
Press or to select the colour you  
want to check.  
Ink Volume  
Bk:-  
+
The LCD shows the ink volume.  
4
Press Stop/Exit.  
(MFC-620CN only) You can check the ink volume from your  
computer. (See MFC Remote Setup (not available for  
DCP-110C, DCP-310CN and MFC-210C) on page 4-1 in  
Software User’s Guide on the CD-ROM or MFC Remote Setup  
(Mac OS® X 10.2.4 or greater) (not available for DCP-110C,  
DCP-310CN and MFC-210C) on page 8-43 in Software User’s  
Guide on the CD-ROM.)  
12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
   
Packing and shipping the machine  
Whenever you transport the machine, use the packing materials that  
came with your machine. If you do not pack the machine properly,  
you could void your warranty.  
Caution  
It is important to allow the machine to ‘park’ the print head after a  
print job. Listen carefully to the machine before disconnecting if from  
the power source to ensure that all mechanical noise has stopped.  
Not allowing the machine to complete this parking process may lead  
to print problems and possible damage to the print head.  
1
2
Lift the scanner cover from the right-hand side of the machine  
until it locks securely into the open position.  
Remove all the ink cartridges and attach the protective parts.  
When attaching the protective parts,  
make sure it clips into place as shown in the diagram.  
Caution  
If you are not able to find the protective parts, do NOT remove the ink  
cartridges before shipping. It is essential that the machine be  
shipped with either the protective parts or the ink cartridges in  
position. Shipping without them will cause damage to your machine  
and may void your warranty.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20  
   
3
Lift the scanner cover to release the lock. Gently push the  
scanner cover support down and close the scanner cover.  
4
Unplug the machine from the telephone wall socket and remove  
the telephone line cord from machine.  
5
6
Unplug the machine from the electrical socket.  
Unplug the USB cable or LAN cable from the machine, if it is  
connected.  
7
8
If your machine has a handset, remove it and the handset curled  
cord.  
Wrap the machine in the bag and place it in the original carton  
with the original packing material.  
12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
9
Pack the printed materials in the original carton as shown below.  
Do not pack the used ink cartridges in the carton.  
10 Close the carton.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22  
Routine maintenance  
Cleaning the scanner  
Lift the document cover. Clean the scanner glass with isopropyl  
alcohol on a soft lint-free cloth.  
Document Cover  
Clean the white bar and the glass strip under the film with isopropyl  
alcohol on a lint-free cloth.  
White Bar  
Glass Strip  
12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
       
Cleaning the machine printer platen  
Be careful not to touch the paper feed star wheels or encoder  
film.  
Be sure to unplug the machine from the electrical socket before  
cleaning the printer platen.  
If ink is scattered on or around the printer platen be sure to wipe  
it off with a soft, dry, lint-free cloth.  
Encoder Film  
Do NOT Touch!  
Printer Platen  
Clean Here  
Paper Feed Star Wheel  
Do NOT Touch!  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24  
   
Replacing the ink cartridges  
Your machine is equipped with an ink dot counter. The ink dot  
counter automatically monitors the level of ink in each of the 4  
cartridges. When the machine detects an ink cartridge is running out  
of ink, the machine will notify you with a message on the LCD.  
The LCD will inform you which ink cartridge is low or needs replacing.  
Be sure to follow the LCD prompts to replace the ink cartridges in the  
correct order.  
Even though the machine informs you that an ink cartridge is empty,  
there will be a small amount of ink remaining in the ink cartridge. It is  
necessary to keep some ink in the ink cartridge to prevent air from  
drying out and damaging the print head assembly.  
1
Lift the scanner cover from the right-hand side of the machine  
until it locks securely into the open position.  
If one or more ink cartridges are empty, for example Black, the  
LCD shows Ink Empty Blackand Cover is Open.  
2
Pull the ink cartridge hook toward you and remove the ink  
cartridge for the colour shown on the LCD.  
Ink Cartridge Hook  
3
Open the new ink cartridge bag for the colour shown on the  
LCD, and then take out the ink cartridge.  
12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
     
4
Remove the cartridge covers.  
Cartridge Cover  
DO NOT TOUCH  
Do not touch the area shown in the illustration above.  
If the cartridge cover comes off when you open the bag the  
cartridge will not be damaged.  
5
Each colour has its own correct position. Keep the ink cartridge  
in an upright position when you insert it into slot. Press down on  
the ink cartridge until the hook snaps over it.  
New Ink Cartridge  
Ink Cartridge Hook  
6
Lift the scanner cover to release the lock. Gently push the  
scanner cover support down and close the scanner cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26  
7
If you replaced an ink cartridge while Near Emptywas  
displayed on the LCD, the LCD may ask you to verify that it was  
a brand new one. Example: Did You ChangeBlck? 1.Yes  
2.No. For each new cartridge you installed, press 1 on the dial  
pad to automatically reset the ink dot counter for that colour. If  
the ink cartridge you installed is not a brand new one, please be  
sure to select 2.  
If you wait until Ink Emptymessage is displayed on the LCD,  
the machine will automatically reset the ink dot counter.  
If the Installmessage is on the display after you have  
installed ink cartridges, check that the ink cartridges are  
installed properly.  
WARNING  
If ink gets in your eyes, irrigate them with water immediately and call  
a doctor if you are concerned.  
12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
Caution  
Do not remove ink cartridges if you do not need to replace them.  
If you do so, it may reduce the ink quantity and the machine will  
not know the quantity of ink left in the cartridge.  
Do not touch the cartridge insertion slots. If you do so, the ink  
may stain your skin.  
If ink stains your body or clothing, wash with soap or detergent  
immediately.  
If you install an ink cartridge in the wrong colour position, you  
must clean the print head several times before you start printing  
(after correcting the cartridge installation) because the colours  
were mixed.  
Once you open an ink cartridge, install it in the machine and use  
it up within six months of installation. Use unopened ink  
cartridges by the expiration date written on the cartridge  
package.  
Do not dismantle or tamper with the ink cartridge, this can cause  
the ink to leak out of the cartridge.  
Brother multifunction machines are designed to work with ink of  
a particular specification and work to a level of optimum  
performance when used with genuine Brother ink cartridges.  
Brother cannot guarantee this optimum performance if ink or ink  
cartridges of other specifications are used. Brother does not  
therefore recommend the use of cartridges other than genuine  
Brother cartridges with this machine or the refilling of empty  
cartridges with ink from other sources. If damage is caused to the  
print head or other parts of this machine as a result of the use of  
ink or ink cartridges other than genuine Brother products due to  
the incompatibility or lack of suitability of those products with this  
machine, any repairs required as a result will not be covered by  
the warranty.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28  
Appendix A  
A
Telephone services  
BT Call Sign (For U.K. Only)  
This machine feature lets you use the BT Call Sign subscriber  
service which allows you to have at least two separate telephone  
numbers on one phone line. Each phone number has its own  
distinctive ringing pattern, so you know which phone number is  
ringing. This is one way you can have a separate phone number for  
your machine.  
Your machine has a BT Call Sign compatible distinctive ringing  
function, allowing you to dedicate a second phone number (on the  
same phone line) just for receiving faxes.  
You can switch BT Call Sign off temporarily, then turn it back on.  
When you get a new fax number, make sure you reset this  
function. This machine will automatically answer incoming calls  
that use your new fax number.  
When you set the BT Call Sign feature to ON, the receive mode  
is set to Manualautomatically. Manualmode will not respond  
to incoming telephone calls, since the number you use for  
telephone calls will use the normal ring pattern.  
To enable the machine to work with BT Call Sign  
(Only with your external phone)  
1
Press Menu/Set, 2, 0, 3.  
The screen displays the current setting of this feature.  
Press or to select On(or Off).  
Press Menu/Set.  
2
3
4
Press Stop/Exit.  
If you turn off BT Call Sign, receive mode stays Manual. You  
need to set receive mode again.  
A - 1 APPENDIX A  
         
Advanced receiving operations  
Operation from extension telephones  
If you answer a fax call on an extension telephone, or an external  
telephone into the correct socket on the machine, you can make your  
machine take the call by using the Fax Receive Code. When you  
press the Fax Receive Code 51, the machine starts to receive a  
If the machine answers a voice call and pseudo/double-rings for you  
to take over, use the Telephone Answer Code #51 to take the call at  
If you answer a call and no one is on the line, you should assume that  
you’re receiving a manual fax.  
Press 51 and wait for the chirp or until the machine’s LCD  
displays Receiving, and then hang up.  
Your caller will have to press Start to send the fax.  
APPENDIX A A - 2  
         
Fax/Tel mode in the power save condition  
When the machine is in Fax/Tel mode and pseudo/double-rings to  
alert you to pick up a voice call, you can only answer by picking up  
the machine’s handset (FAX-2440C only).  
If you answer before the machine answers with  
pseudo/double-ringing, you can pick up the call at an external or  
extension phone.  
For Fax/Tel mode only  
When the machine is in Fax/Tel mode, it will use the F/T Ring Time  
(pseudo/double-ringing) to alert you to pick up a voice call.  
If you're at the machine, you can lift the handset (FAX-2440C only)  
or press Speaker Phone to answer.  
If you lift the external telephone’s handset, press Speaker Phone  
twice to answer.  
If you’re at an extension phone, you’ll need to lift the handset during  
the F/T Ring Time and then press #51 between the pseudo/double  
rings. If no one is on the line, or if someone wants to send you a fax,  
send the call back to the machine by pressing 51.  
A - 3 APPENDIX A  
       
Using a cordless external handset  
If the base unit of cordless telephone is connected (see page A-5)  
and you typically carry the cordless handset elsewhere, it is easier to  
answer calls during the Ring Delay.  
(For MFC-620CN only) If you let the machine answer first, you will  
have to go to the machine so you can press Speaker Phone to  
transfer the call to the cordless handset.  
Changing the remote codes  
Remote Codes might not work with some telephone systems. The  
preset Fax Receive Code is 51. The preset Telephone Answer  
Code is #51.  
If you are always disconnected when accessing your external  
TAD remotely, try changing the Fax Receive Code and  
Telephone Answer Code to another three-digit code (such as  
### and 998).  
1
2
3
If it is not illuminated in green, press  
Press Menu/Set, 2, 1, 4.  
Press or to select On(or Off).  
Press Menu/Set.  
(Fax).  
4
5
6
Enter the new Fax Receive Code.  
Press Menu/Set.  
Enter the new Telephone Answer Code.  
Press Menu/Set.  
Press Stop/Exit.  
APPENDIX A A - 4  
         
Connecting an external device to your  
machine  
Connecting an external telephone  
You can connect a separate telephone as shown in the diagram  
below.  
Extension  
Telephone  
External  
Telephone  
When you are using a TAD, the LCD shows Ext. Tel in Use.  
A - 5 APPENDIX A  
     
Connecting an external telephone answering  
device (TAD)  
Sequence  
You may choose to connect an additional answering device.  
However, when you have an external TAD on the same telephone  
line as the machine, the TAD answers all calls and the machine  
“listens” for fax calling (CNG) tones. If it hears them, the machine  
takes over the call and receives the fax. If it does not hear CNG  
tones, the machine lets the TAD continue playing your outgoing  
message so your caller can leave you a voice message.  
The TAD must answer within four rings (the recommended setting is  
two rings). The machine cannot hear CNG tones until the TAD has  
answered the call, and with four rings there are only 8 to 10 seconds  
of CNG tones left for the fax “handshake”. Make sure you carefully  
follow the instructions in this guide for recording your outgoing  
message. We do not recommend using the toll saver feature on your  
external answering machine if it exceeds five rings.  
If you do not receive all your faxes, reduce the Ring Delay  
setting on your external TAD.  
APPENDIX A A - 6  
       
Do not connect a TAD elsewhere on the same phone line.  
TAD  
TAD  
When you are using a TAD, the LCD shows Ext. Tel in Use.  
Connections  
The external TAD must be connected as shown above.  
1
Set your external TAD to one or two rings. (The machine’s Ring  
Delay setting does not apply.)  
2
3
4
Record the outgoing message on your external TAD.  
Set the TAD to answer calls.  
Set the Receive Mode to Manual.  
A - 7 APPENDIX A  
   
Recording outgoing message (OGM) on an external TAD  
Timing is important in recording this message. The message sets up  
the ways to handle both manual and automatic fax reception.  
1
Record 5 seconds of silence at the beginning of your message.  
(This allows your machine time to listen for the fax CNG tones  
of automatic transmissions before they stop.)  
2
Limit your speaking to 20 seconds.  
We recommend beginning your OGM with an initial 5-second  
silence because the machine cannot hear fax tones over a  
resonant or loud voice. You may try omitting this pause, but if your  
machine has trouble receiving, then you must re-record the OGM  
to include it.  
APPENDIX A A - 8  
   
Using extension telephones (For U.K. only)  
It may be that your premises are already wired with parallel extension  
telephones, or you intend to add extension telephones to your line,  
in addition to your machine. While the simplest arrangement is  
straightforward parallel connection, there are some reasons as to  
why this arrangement will cause unsatisfactory service, the most  
obvious of which is inadvertent interruption of a facsimile  
transmission by someone picking up an extension telephone in order  
to make an outgoing call. Additionally, Fax receive code may not  
operate reliably in such a simple configuration.  
This machine may also be set to make a delayed transmission (i.e. a  
transmission at a pre-set time). This pre-set job may coincide with  
someone picking up an extension handset.  
Such problems can easily be eliminated however, if you arrange  
modification of your extension wiring circuit, such that extension  
devices are connected “downstream” of your machine, in a  
master/slave configuration (see fig. 2 on next page). In such a  
configuration, this machine can always detect whether a telephone  
is in use, thus it will not attempt to seize the line during that time. This  
is known as “telephone off-hook detection.”  
The inadvisable configuration is shown in figure 1 on the next page,  
and the recommended master/slave configuration is shown in figure  
2.  
This new connection configuration can be arranged by contacting  
BT, Kingston upon Hull Telecommunications, your PABX maintainer  
or a qualified telephone installation company as appropriate. Simply  
explained, the extension telephone circuit should be terminated on a  
normal modular plug (BT 431A style), which in turn should be  
inserted into the modular socket of the white “T”-shaped connector  
provided as part of the line cord assembly.  
A - 9 APPENDIX A  
   
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
INADVISABLE CONNECTION OF EXTENSION SOCKETS  
Fig. 1.  
DISCONNECT  
EXTENSION  
SOCKET  
EXTENSION  
SOCKET  
MASTER  
SOCKET  
INCOMING  
LINE  
FAX  
FAX MACHINE MUST BE PLUGGED  
INTO MASTER SOCKET  
RECOMMENDED CONNECTION OF EXTENSION SOCKETS  
Fig. 2.  
These phones are now connected as external devices as per  
page A-5, because they are connected to the fax machine via  
the T-connector.  
APPENDIX A A - 10  
Multi-line connections (PBX)  
Most offices use a central telephone system. While it is often  
relatively simple to connect the machine to a key system or a PBX  
(Private Branch Exchange), we suggest that you contact the  
company that installed your telephone system and ask them to  
connect the machine for you. It is advisable to have a separate line  
for the machine.  
If the machine is to be connected to a multi-line system, ask your  
installer to connect the unit to the last line on the system. This  
prevents the unit from being activated each time a telephone call is  
received.  
If you are installing the machine to work with a PBX  
1
It is not guaranteed that the unit will operate properly under all  
circumstances with a PBX. Any cases of difficulty should be  
reported first to the company that handles your PBX.  
2
If all incoming calls will be answered by a switchboard operator,  
it is recommended that the Receive Mode be set to Manual. All  
incoming calls should initially be regarded as telephone calls.  
Custom features on your phone line  
If you have Voice Mail, Call Waiting, Call Waiting/Caller ID,  
RingMaster, an answering service, an alarm system or other custom  
feature on one phone line it may create a problem with the operation  
A - 11 APPENDIX A  
         
Appendix B  
B
On-screen programming  
Your machine is designed to be easy to use with LCD on-screen  
programming using the navigation keys. User-friendly programming  
helps you take full advantage of all the menu selections your  
machine has to offer.  
Since your programming is done on the LCD, we have created  
step-by-step on-screen instructions to help you program your  
machine. All you need to do is follow the instructions as they guide  
you through the menu selections and programming options.  
Menu table  
You can probably program your machine without the User’s Guide if  
you use the Menu table that begins on page B-3. These pages will  
help you understand the menu selections and options that are found  
in the machine’s programs.  
You can program your machine by pressing Menu/Set,  
followed by the menu numbers.  
For example to set Fax Resolutionto Fine:  
Press Menu/Set, 2, 2, 2 and or to select Fine.  
Press Menu/Set.  
Memory storage  
If there is a power failure, you will not lose your menu settings  
because they are stored permanently. Temporary settings (such as  
Contrast, Overseas Mode, and so on) will be lost. You may also have  
to reset the date and time.  
APPENDIX B B - 1  
             
Navigation keys  
Access the menu  
Go to the next menu level  
Accept an option  
Scroll through the current  
menu level  
Go back to the previous  
menu level  
Exit the menu  
You can access the menu mode by pressing Menu/Set.  
When you enter the menu, the LCD scrolls.  
Press 1 for General Setup menu  
OR—  
Select ▲▼ & Set  
1.General Setup  
Press 2 for Fax menu  
OR—  
Select ▲▼ & Set  
2.Fax  
Press 3 for Copy menu  
Select ▲▼ & Set  
3.Copy  
Press 0 for Initial Setup  
Select ▲▼ & Set  
0.Initial Setup  
You can scroll more quickly through each menu level by pressing the  
arrow for the direction you want: or .  
Select an option by pressing Menu/Set when that option appears on  
the LCD.  
The LCD will then show the next menu level.  
Press or to scroll to your next menu selection.  
Press Menu/Set.  
When you finish setting an option, the LCD shows Accepted.  
B - 2 APPENDIX B  
   
to  
to  
accept  
exit  
Select & Set  
Select & Set  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.General  
Setup  
1.Mode Timer  
5 Mins  
2 Mins  
1 Min  
30 Secs  
0 Sec  
Off  
Sets the time to  
return to Fax mode.  
2-5  
2.Paper Type  
3.Paper Size  
Plain  
Sets the type of  
paper in the paper  
tray.  
2-6  
2-6  
Inkjet  
Glossy  
Transparency  
Letter  
Legal  
A4  
Sets the size of the  
paper in the paper  
tray.  
A5  
10x15cm  
4.Volume  
1.Ring  
High  
Med  
Low  
Off  
Adjusts the ring  
volume.  
2-7  
2-7  
2-8  
2.Beeper  
3.Speaker  
High  
Med  
Low  
Off  
Adjusts the volume  
level of the beeper.  
High  
Med  
Low  
Off  
Adjusts the speaker  
volume.  
5.Auto  
Daylight  
On  
Off  
Changes for Daylight 2-9  
Savings Time  
automatically.  
6.P.Save  
Setting  
Fax  
Receive:On  
Customizes the  
Power Save key not  
to receive fax in  
power save  
1-6  
Fax  
Receive:Off  
condition.  
7.LCD  
Contrast  
Light  
Adjust the contrast of 2-9  
the LCD.  
Dark  
The factory settings are shown in Bold.  
APPENDIX B B - 3  
   
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
1.Setup  
Receive  
(In Fax mode  
only)  
1.Ring Delay Ring Delay  
Sets the number of  
rings before the  
machine answers in  
Fax Only, Fax/Tel or  
TAD mode.  
4-3  
00-04(02)  
(UK only)  
00-05(02)  
(Nordic  
countries only)  
Toll Saver  
On  
Cost saving feature:  
the machine rings 2  
times if there are  
messages and 4  
4-4  
Off  
times if there are no  
messages, so you  
can hang up and not  
pay for the call.  
2.F/T Ring  
Time  
70 Sec  
40 Sec  
30 Sec  
20 Sec  
Sets the  
4-5  
4-6  
pseudo/double-ring  
time in Fax/Tel  
mode.  
3.Fax Detect On  
Semi  
Receives fax  
messages without  
pressing the Mono  
Start orColour Start  
key.  
(FAX-2440C  
only)  
Off  
4.Remote  
Code  
On  
You can answer all  
calls at an extension  
or external phone  
and use codes to turn  
the machine on or off.  
You can personalize  
these codes.  
A-4  
(
Off  
51, #51)  
5.Auto  
Reduction  
On  
Off  
Reduces the size of  
incoming faxes.  
4-8  
4-9  
6.Memory  
Receive  
On  
Automatically stores  
any incoming faxes  
in its memory if it runs  
out of paper.  
Off  
7.Polling RX Standard  
Secure  
Sets up your  
machine to poll  
another fax machine.  
4-10  
Timer  
The factory settings are shown in Bold.  
B - 4 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
2.Setup Send 1.Contrast  
(In Fax mode  
only)  
Auto  
Light  
Dark  
Changes the  
lightnessordarkness  
of faxes you send.  
3-7  
2.Fax  
Resolution  
Standard  
Fine  
Sets the default  
resolution for  
3-8  
outgoing faxes.  
S.Fine  
Photo  
3.Delayed  
Fax  
Set the time of day in 3-14  
24 hour format that  
the delayed faxes will  
be sent.  
4.Batch TX  
On  
Combines delayed  
faxes to the same fax  
number at the same  
time of day into one  
transmission.  
3-15  
Off  
5.Real Time  
TX  
Off  
You can send a fax  
without using the  
memory.  
3-10  
3-15  
On  
Next Fax Only  
6.Polled TX  
Standard  
Secure  
Sets up the  
document on your  
machine to be  
retrieved by another  
fax machine.  
7.Overseas  
Mode  
On  
If you are having  
difficulty sending  
faxes overseas, set  
this to On.  
3-13  
Off  
0.Scan Size  
Letter  
Adjust the scan area 3-19  
of the scanner glass  
to the size of the  
A4  
document.  
The factory settings are shown in Bold.  
APPENDIX B B - 5  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
3.Set  
Quick-Dial  
1.One-Touch  
Dial  
Stores One-Touch  
Dial numbers, so you  
can dial by pressing  
one key (and Start).  
5-1  
(FAX-2440C  
only)  
1.Speed-Dial  
(MFC-620CN)  
2.Speed-Dial  
(FAX-2440C)  
Stores Speed-Dial  
numbers, so you can  
dial by pressing only  
a few keys (and  
Start).  
5-2  
5-5  
2.Setup  
Groups  
Sets up a Group  
number for  
Broadcasting.  
(MFC-620CN)  
3.Setup  
Groups  
(FAX-2440C)  
4.Report  
Setting  
1
.
XMIT  
On  
Initial setup for  
Transmission  
Verification Report  
and Journal Report.  
8-1  
8-2  
Report  
On+Image  
Off  
Off+Image  
2.Journal  
Period  
Every 7 Days  
Every 2 Days  
Every 24 Hours  
Every 12 Hours  
Every 6 Hours  
Every 50 Faxes  
Off  
5.Remote Fax  
Opt  
1.Forward/  
Store  
Off  
Fax Forward  
Sets the machine to  
forward fax  
6-2  
messages, to store  
incoming faxes in the  
memory (so you can  
retrieve them while  
you are away from  
your machine), or to  
send faxes to your  
PC.  
Fax Storage  
PC Fax Receive  
(MFC-620CN  
only)  
2.Remote  
Access  
---  
You must set your  
own code for Remote  
Retrieval.  
6-4  
3.Print  
Document  
Printsincoming faxes 4-9  
stored in the  
memory.  
The factory settings are shown in Bold.  
B - 6 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.Fax  
(Continued)  
6.Remaining  
Jobs  
Checks which jobs  
are in the memory  
and lets you cancel  
selected jobs.  
3-11  
7.Setup TAD  
1.OGM  
TAD Message  
F/T Message  
Play/Record or erase 7-2  
the outgoing  
message.  
2.ICM  
Max.Time  
180  
120  
60  
Select the maximum  
length of incoming  
messages.  
7-7  
30  
3.ICM  
Rec.Monitr  
On  
Allows you to turn the 7-7  
speaker volume for  
voice messages as  
they come in On or  
Off.  
Off  
0.Miscellaneous 1.Mem  
Security  
Prohibits most  
functions except  
receiving faxes into  
memory.  
3-17  
2.Compatibility Normal  
Basic  
Adjust the  
12-14  
Equalization for  
transmission  
problems.  
3
.
BT Call  
On  
Use with BT Call  
Sign.  
A-1  
Sign  
Off  
(U.K. Only)  
3.BT Call  
Sign  
See Danish User‘s  
Guide included on  
the CD-ROM.  
(Denmark Only)  
3.Copy  
1.Quality  
Best  
Selects the Copy  
resolution for your  
type of document.  
9-13  
9-13  
Normal  
Fast  
2.Brightness  
-
-
-
-
-
+
+
+
+
+
Adjusts the  
brightness.  
3.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast  
for copies.  
9-13  
The factory settings are shown in Bold.  
APPENDIX B B - 7  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
3.Copy  
(Continued)  
4.Color  
Adjust  
1.Red  
R:-  
R:-  
R:-  
R:-  
R:-  
+
+
+
+
+
Adjusts the amount  
of Red in copies.  
9-14  
2.Green  
3.Blue  
G:-  
G:-  
G:-  
G:-  
G:-  
+
+
+
+
+
Adjusts the amount  
of Green in copies.  
B:-  
B:-  
B:-  
B:-  
B:-  
+
+
+
+
+
Adjusts the amount  
of Blue in copies.  
4
.
PhotoCapture 1.Print  
Normal  
Selects the print  
quality.  
10-9  
10-9  
Quality  
(MFC-620CN  
only)  
Photo  
2.Paper &  
Letter Glossy  
10x15cm Glossy  
13x18cm Glossy  
A4 Glossy  
Selects the paper  
and print size.  
Size  
Letter Plain  
A4 Plain  
Letter Inkjet  
A4 Inkjet  
10x15cm Inkjet  
3.Brightness  
4.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the  
brightness.  
10-9  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast. 10-10  
The factory settings are shown in Bold.  
B - 8 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
4
.
PhotoCapture 5.Color  
Color  
Enhance:On  
Color  
1.White  
Balance  
Adjusts the hue of the 10-10  
white areas.  
Enhance  
(MFC-620CN  
only)  
(Continued)  
-
-
-
-
-
+
+
+
+
+
Enhance:Off  
2.Sharpness  
Enhances the detail  
of the image.  
-
-
-
-
-
+
+
+
+
+
3.Color  
Density  
Adjusts the total  
amount of colour in  
the image.  
-
-
-
-
-
+
+
+
+
+
6.Cropping  
Cropping:On  
Crops the image  
10-12  
around the margin to  
fit the paper size or  
print size. Turn this  
feature Off if you  
Cropping:Off  
want to print whole  
images or prevent  
unwanted cropping.  
7.Borderless  
On  
Off  
Expands the  
printable area to fit  
the edges of the  
paper  
10-12  
2-25*1  
8.Scan to  
1.Quality  
B/W 200x100 dpi Selects the Scan  
Card  
resolution for your  
type of document.  
B/W 200 dpi  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
2.B/W File  
Type  
TIFF  
Selects the default  
file format for black  
and white scanning.  
2-26*1  
2-27*1  
PDF  
3.ColorFile  
Type  
PDF  
JPEG  
Selects the default  
file format for colour  
scanning.  
The factory settings are shown in Bold.  
*1 See the complete Software User’s Guide on the CD-ROM.  
APPENDIX B B - 9  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
5.LAN  
(MFC-620CN  
only)  
1.Setup  
TCP/IP  
1.BOOT  
Method  
Auto  
You can choose the  
BOOT method that  
best suits you needs. User’s  
See  
Network  
Static  
RARP  
Guide  
on the  
CD-ROM  
BOOTP  
DHCP  
2.IP Address [000-255].  
[000-255].  
Enter the IP address.  
[000-255].  
[000-255]  
3
.
Subnet  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
Mask  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
5.Host Name  
BRN_XXXXXX  
Enter the Host name.  
6
.
WINS  
Auto  
Static  
You can choose the  
WINS configuration  
mode.  
Config  
7.WINS  
Server  
(Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or secondary  
server.  
8.DNS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or secondary  
server.  
9.APIPA  
On  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
2.Setup  
Misc.  
1.Ethernet  
Auto  
Selects Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
2.Time Zone  
GMT+0:00  
Sets the time zone  
for your country.  
0.Factory  
Reset  
Restore all network  
settings to factory  
default.  
The factory settings are shown in Bold.  
B - 10 APPENDIX B  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
4.Print  
Reports  
(FAX-2440C  
only)  
1.Help List  
2.Quick-Dial  
You can print these  
lists and reports.  
8-3  
3.Fax  
6.Print  
Reports  
(MFC-620CN  
only)  
Journal  
4.XMIT  
Verify  
5.User  
Settings  
6.Network  
Config  
(MFC-620CN  
only)  
0.Initial  
Setup  
1.Receive  
Mode  
Fax Only  
Fax/Tel  
Manual  
You can choose the  
receive mode that  
best suits your  
needs.  
4-1  
2-1  
2-2  
2-1  
2.Date/Time  
3.Station ID  
4.Tone/Pulse  
Puts the date and  
time on the LCD and  
in headings of faxes  
you send.  
Fax:  
Program your name  
and fax number to  
appear on each page  
you fax.  
Name:  
Tone  
Selects the dialling  
mode.  
(Excluding  
Nordic  
Pulse  
countries)  
5.Phone Line  
Set  
Normal  
PBX  
Select the phone line 2-3  
type.  
ADSL  
ISDN  
0.Local  
Czech  
Allows you to change 12-14  
the LCD Language  
for your country.  
Language  
(For Czech and  
Hungarian)  
Hungar.  
English  
0.Local  
Language  
(For  
Norweg.  
Swedish  
Danish  
Norwegian,  
Swedish,  
Danish and  
Finnish)  
Finnish  
English  
The factory settings are shown in Bold.  
APPENDIX B B - 11  
Entering Text  
When you are setting certain menu selections, such as the Station  
ID, you may need to type text into the machine. Most number keys  
have three or four letters printed above them. The keys for 0, # and  
do not have printed letters because they are used for special  
characters.  
By pressing the appropriate number key repeatedly, you can access  
the character you want.  
Press Key  
one time  
two times  
three times  
four times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
L
M
P
T
O
R
V
Y
W
Inserting spaces  
To enter a space in the fax number, press  
once between  
numbers. To enter a space in the name, press  
characters.  
twice between  
Making corrections  
If you entered a letter incorrectly and want to change it, press  
move the cursor under the incorrect character. Then press  
Stop/Exit. All letters above and to the right of the cursor will be  
to  
deleted. Re-enter the correct character. You can also back up and  
type over incorrect letters.  
Repeating letters  
If you need to enter a character that is on the same key as the  
previous character, press  
you press the key again.  
to move the cursor to the right before  
B - 12 APPENDIX B  
           
Special characters and symbols  
or  
the special character or symbol you want. Then press Menu/Set to  
select it.  
Press , # or 0, and then press  
to move the cursor under  
Press  
for  
for  
for  
(space) ! " # $ % & ’ ( )  
: ; < = > ? @ [ ] ^ _  
Ä Ë Ö Ü À Ç È É 0  
+ , - . /  
Press #  
Press 0  
APPENDIX B B - 13  
   
Glossary  
G
ADF (automatic document feeder) The document can be placed  
in the ADF and scanned one page at a time automatically.  
Auto Reduction Reduces the size of incoming faxes.  
Automatic fax transmission (MFC-620CN only) Sending a fax  
without picking up the handset of an external phone or pressing  
Speaker Phone.  
Automatic fax transmission (FAX-2440C only) Sending a fax  
without picking up the handset of the machine or pressing  
Speaker Phone.  
Automatic Redial A feature that enables your machine to redial the  
last fax number after five minutes if the fax did not go through  
because the line was busy.  
Backup Print Your machine prints a copy of every fax that is  
received and stored in memory.This is a safety feature so you will  
not lose messages during a power failure.  
Batch Transmission (Black and white faxes only) As a cost saving  
feature, all delayed faxes to the same fax number will be sent as  
one transmission.  
Beeper Volume Volume setting for the beep when you press a key  
or make an error.  
Brightness Changing the Brightness makes the whole image  
lighter or darker.  
Broadcasting The ability to send the same fax message to more  
than one location.  
Cancel Job Cancels a programmed job, like Delayed Fax or  
Polling.  
CNG tones The special tones (beeps) sent by fax machines during  
automatic transmission to tell the receiving machine that a fax  
machine is calling.  
G - 1 GLOSSARY  
 
Coding method Method of coding the information contained in the  
document. All fax machines must use a minimum standard of  
Modified Huffman (MH). Your machine is capable of greater  
compression methods, Modified Read (MR), Modified Modified  
Read (MMR) and JPEG, if the receiving machine has the same  
capability.  
Communication error (or Comm. Error) An error during fax  
sending or receiving, usually caused by line noise or static.  
Compatibility group The ability of one fax unit to communicate  
with another. Compatibility is assured between ITU-T Groups.  
Contrast Setting to compensate for dark or light documents, by  
making faxes or copies of dark documents lighter and light  
documents darker.  
Colour Enhancement (MFC-620CN only) Adjusts thecolour in the  
image for better print quality by improving sharpness, white  
balance and colour density.  
Delayed Fax Sends your fax at a specified later time that day.  
Dual Access Your machine can scan outgoing faxes or scheduled  
jobs into memory at the same time it is sending a fax or receiving  
or printing an incoming fax.  
ECM (Error Correction Mode) Detects errors during fax  
transmission and resends the pages of the fax that had an error.  
Extension phone A telephone on the fax number that is plugged  
into a separate wall socket.  
External phone A TAD (telephone answering device) or telephone  
that is connected to your machine.  
F/T Ring Time The length of time that the Brother machine rings  
(when the Receive Mode setting is Fax/Tel) to notify you to pick  
up a voice call that it answered.  
Fax Detect Enables your machine to respond to CNG tones if you  
interrupt a fax call by answering it.  
Fax Forwarding Sends a fax received into the memory to another  
pre-programmed fax number.  
Fax Receive Code Press this code ( 5 1) when you answer a fax  
call on an extension or external phone.  
GLOSSARY G - 2  
Fax Storage You can store faxes in memory.  
Fax tones The signals sent by sending and receiving fax machines  
while communicating information.  
Fax/Tel You can receive faxes and telephone calls. Do not use this  
mode if you are using a telephone answering device (TAD).  
Fine resolution Resolution is 203 x 196 dpi. It is used for small print  
and graphs.  
Gray scale The shades of gray available for copying and faxing  
photographs.  
Group number A combination of One-Touch (FAX-2440C only)  
and Speed-Dial numbers that are stored on a One-Touch key or  
in a Speed-Dial location for Broadcasting.  
Help list A printout of the complete Menu table that you can use to  
program your machine when you do not have the User’s Guide  
with you.  
Fax Journal Lists information about the last 200 incoming and  
outgoing faxes. TX means Transmit. RX means Receive.  
Journal Period The pre-programmed time period between  
automatically printed Fax Journal Reports. You can print the Fax  
Journal on demand without interrupting the cycle.  
LCD (liquid crystal display) The display screen on the machine  
that shows interactive messages during On-Screen Programming  
and shows the date and time when the machine is idle.  
Manual fax When you lift the handset of the machine (FAX-2440C  
only) or press Speaker Phone so you can hear the receiving fax  
machine answer before you press Mono Start or Colour Start  
to begin transmission.  
Menu mode Programming mode for changing your machine’s  
settings.  
OCR (optical character recognition) (MFC-620CN only) The  
bundled ScanSoft® OmniPage® software application converts an  
image of text to text you can edit.  
G - 3 GLOSSARY  
One-Touch (FAX-2440C only) Keys on the machine’s control  
panel where you can store numbers for easy dialling. You can  
store a second number on each key if you press Shift and the  
One-Touch Key together.  
Out of Paper Reception Receives faxes into the machine’s  
memory when the machine is out of paper.  
Overseas Mode Makes temporary changes to the fax tones to  
accommodate noise and static on overseas phone lines.  
Pause Allows you to place a 3.5 second delay in the dialling  
sequence stored on One-Touch keys (FAX-2440C) and  
Speed-Dial numbers. Press Redial/Pause as many times as  
needed for longer pauses.  
PhotoCapture Center(MFC-620CN only) Allows you to print  
digital photos from your digital camera at high resolution for photo  
quality printing.  
Photo resolution A resolution setting that uses varying shades of  
gray for the best representation of photographs.  
Polling The process of a fax machine calling another fax machine  
to retrieve waiting fax messages.  
Pulse A form of rotary dialling on a telephone line.  
Quick Dial List A listing of names and numbers stored in  
One-Touch (FAX-2440C only) and Speed-Dial memory, in  
numerical order.  
Real Time Transmission When memory is full, you can send faxes  
in real time.  
Remaining jobs You can check which jobs are waiting in memory  
and cancel jobs individually.  
Remote Access Code Your own four-digit code (--- ) that allows  
you to call and access your machine from a remote location.  
Remote Retrieval Access The ability to access your machine  
remotely from a touch tone phone.  
Resolution The number of vertical and horizontal lines per inch.  
See: Standard, Fine, Super Fine and Photo.  
GLOSSARY G - 4  
Ring Delay The number of rings before the machine answers in  
Fax Only, Fax/Teland TAD:Msg Mgrmode.  
Ring Volume Volume setting for the machine’s ring.  
Scanning (MFC-620CN only) The process of sending an  
electronic image of a paper document into your computer.  
Scan to Card (MFC-620CN only) You can scan a black and white  
or colour document into a Media Card. Black and white images  
will be in TIFF or PDF file format and colour images may be in  
PDF or JPEG file format.  
Search An electronic, alphabetical listing of stored One-Touch  
(FAX-2440C), Speed-Dial and Group numbers.  
Speed-Dial A pre-programmed number for easy dialling. You must  
press the Search/Speed Dial, #, and the two digit code and  
Mono Start or Colour Start to start the dialling process.  
Standard resolution 203 x 97 dpi. It is used for regular size text  
and quickest transmission.  
Station ID The stored information that appears on the top of faxed  
pages. It includes the sender’s name and fax number.  
Super Fine resolution 392 x 203 dpi. Best for very small print and  
line art.  
TAD (telephone answering device) You can connect an external  
TAD to your machine.  
Temporary settings You can select certain options for each fax  
transmission and copy without changing the default settings.  
Tone A form of dialling on the telephone line used for Touch Tone  
telephones.  
Transmission The process of sending faxes over the phone lines  
from your machine to the receiving fax machine.  
User Settings A printed report that shows the current settings of the  
machine.  
Xmit Report (Transmission Verification Report) A listing for  
each transmission, that shows its date, time and number.  
G - 5 GLOSSARY  
Specifications  
S
Product description  
General  
Memory Capacity  
8 MB (FAX-2440C)  
16 MB (MFC-620CN)  
Automatic Document  
Feeder (ADF)  
Up to 10 pages  
Paper Tray  
100 Sheets (80 g/m2)  
Ink Jet  
Printer Type  
Print Method  
Piezo with 74 × 5 nozzles  
LCD (Liquid Crystal  
Display)  
16 characters × 1 line (FAX-2440C)  
16 characters × 2 lines (MFC-620CN), Back light  
Power Source  
220 - 240V 50/60Hz  
(FAX-2440C)  
Power Consumption  
Off Mode:  
Standby:  
Operating:  
4.0 Wh or less  
8.5 Wh or less  
25 Wh or less  
(MFC-620CN)  
Off Mode:  
Standby:  
Operating:  
4.0 Wh or less  
9.5 Wh or less  
26 Wh or less  
375 mm  
Dimensions  
165 mm  
174 mm  
361 mm  
373 mm  
402 mm  
347 mm  
322 mm  
345 mm  
SPECIFICATIONS S - 1  
     
Weight  
6.1 kg (FAX-2440C)  
6 kg (MFC-620CN)  
Noise  
Operating:  
42.5 to 51 dB*  
* It depends on printing conditions  
Temperature  
Operating:  
10 - 35°C  
Best Print  
Quality:  
20 - 33°C  
Humidity  
Operating:  
20 to 80% (without condensation)  
Best Print  
Quality:  
20 to 80% (without condensation)  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plainpaper, inkjet paper (coated paper), glossy  
paper*2, transparencies*1*2 and envelopes  
Paper size:  
Letter, Legal*3, Executive, A4, A5, A6, JIS_B5,  
envelopes (commercial No.10, DL, C5,  
Monarch, JE4), Photo card, Index card and  
Post card.  
Maximum paper tray capacity: Approx. 100  
sheets of 80 g/m2 plain paper  
Paper Output  
Up to 25 sheets of A4 plain paper (Face up print  
delivery to the output paper tray)*2  
*1 Use only transparencies recommended for inkjet printing.  
*2 For glossy paper or transparencies, we recommend removing  
printed pages from the output paper tray immediately after they  
exit the machine to avoid smudging.  
*3 Legal paper cannot be stacked on the output paper tray.  
S - 2 SPECIFICATIONS  
   
Copy  
Colour/Black  
Colour/Black  
Document Size  
ADF Width: 148 mm to 216 mm  
ADF Height: 148 mm to 356 mm  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Copy Speed  
Black  
Up to 17 pages/minute (A4 paper)*  
Colour  
Up to 11 pages/minute (A4 paper)*  
* Does not include the time it takes to feed the paper.  
Based on Brother standard pattern. (Fast mode/Stack Copy)  
Copy speeds vary with the complexity of the document.  
Multiple Copies  
Enlarge/Reduce  
Resolution  
Stacks/Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Up to 600 x 1200 dpi copy resolution for plain, inkjet  
or glossy paper and up to 1200 x 1200 dpi for  
OHP/transparency  
SPECIFICATIONS S - 3  
   
PhotoCapture Center™  
(MFC-620CN only)  
Available Media  
CompactFlash® Version 1.0  
(Microdriveis not compatible)  
(Compact I/O card such as Compact LAN card  
and Compact Modem card are not supported.)  
SmartMedia® (3.3V)  
(Not available for use with ID)  
Memory Stick®  
(Not available for music data with MagicGate)  
SecureDigital™  
xD-Picture Card™  
File Extension  
(Media Format)  
(Image Format)  
DPOF, EXIF, DCF  
Photo Print:  
JPEG*  
Scan to Card:  
JPEG, PDF (Colour)  
TIFF, PDF (Black)  
* Progressive JPEG format is not supported.  
Number of Files  
Folder  
Up to 999 files in the media card  
File must be in the 3rd folder level of the Media  
Card.  
Borderless  
Letter, A4, Photo Card  
S - 4 SPECIFICATIONS  
   
Fax  
Compatibility  
Coding System  
Modem Speed  
ITU-T Group 3  
MH/MR/MMR/JPEG  
Automatic Fallback  
14400 bps  
Document Size  
ADF Width: 148 mm to 216 mm  
ADF Height: 148 mm to 356 mm  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Scanning Width  
Printing Width  
Gray Scale  
208 mm  
204 mm  
256 levels  
Polling Types  
Contrast Control  
Standard, Secure, Timer Sequential: (B&W only)  
Automatic/Light/Dark  
(manual setting)  
Resolution  
• Horizontal 203 dot/inch (8 dot/mm)  
• Vertical Standard -  
3.85 line/mm (Black)  
7.7 line/mm (Colour)  
Fine - 7.7 line/mm (Black/Colour)  
Photo - 7.7 line/mm (Black)  
Superfine - 15.4 line/mm (Black)  
One-Touch Dial  
6 (3 x 2)  
(FAX-2440C only)  
Speed-Dial  
80 stations  
Broadcasting  
130 stations (MFC-620CN)  
136 stations (FAX-2440C)  
Automatic Redial  
Auto Answer  
3 times at 5 minute intervals  
0, 1, 2, 3 or 4 rings  
(0, 1, 2, 3, 4, or 5 rings - Nordic countries only)  
Communication Source  
Public switched telephone network and PABX  
SPECIFICATIONS S - 5  
   
Memory Transmission  
Out of Paper Reception  
Up to 480*1/400*2 pages (MFC-620CN only)  
Up to 300*1/250*2 pages (FAX-2440C)  
Up to 480*1/400*2 pages (MFC-620CN only)  
Up to 300*1/250*2 pages (FAX-2440C)  
*1  
*2  
“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,  
MMR code). Specifications and printed materials are subject to change without prior notice.  
"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code).  
Specifications and printed materials are subject to change without prior notice.  
Scanner (MFC-620CN only)  
Colour/Black  
Colour/Black  
TWAIN Compliant  
Yes (Windows® 98/98SE/Me/2000 Professional/XP)  
Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater  
WIA Compliant  
Colour Depth  
Yes (Windows® XP)  
36 bit colour processing (Input)  
24 bit colour processing (Output)  
Resolution  
Up to 19200 × 19200 dpi (interpolated)*  
Up to 600 × 2400 dpi (optical)  
* Maximum 1200 x 1200 dpi scanning with Windows® XP  
(resolution up to 19200 x 19200 dpi can be selected by using the  
Brother scanner utility)  
Scanning Speed  
Document Size  
Colour: up to 5.93 sec.  
Black: up to 3.76 sec.  
(A4 size in 100 × 100 dpi)  
ADF Width: 148 mm to 216 mm  
ADF Height: 148 mm to 356 mm  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Scanning Width  
Gray Scale  
210 mm  
256 levels  
Mac OS® X scanning is supported in Mac OS® X 10.2.4 or greater.  
S - 6 SPECIFICATIONS  
     
Printer  
For FAX-2440C, you can download the Brother Printer Driver  
from the Brother Solutions Center. Visit us at:  
Printer Driver  
Resolution  
Windows® 98/98SE/Me/2000 Professional and XP  
driver supporting Brother Native Compression  
mode and bi-directional capability  
Apple® Macintosh® QuickDraw® Driver  
For Mac OS® 8.6-9.2/Mac OS® X 10.2.4 or greater  
Up to 1200 x 6000 dots per inch (dpi)*  
1200 x 1200 dots per inch (dpi)  
600 x 600 dots per inch (dpi)  
600 x 150 dots per inch (dpi)  
* Output image quality varies based upon many factors including  
but not limited to input image resolution and quality and print  
media.  
Print Speed  
up to 20 pages/minute (Black)*  
up to 15 pages/minute (Colour)*  
* Based on Brother standard pattern.  
A4 size in draft mode.  
Does not include the time it takes to feed the paper.  
Printing Width  
204 mm (209.6 mm)*  
* When you set the Borderless feature to ON.  
Disk-Based Fonts  
Borderless  
35 TrueType  
Letter, A4, A6, Photo Card, Index Card, Post Card  
SPECIFICATIONS S - 7  
   
Interfaces  
USB  
A Full-Speed USB 2.0 cable that is no longer than  
2.0 m.*  
* Your machine has a Full-Speed USB 2.0 interface. This  
interface is compatible with Hi-Speed USB 2.0; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can  
also be connected to a computer that has a USB 1.1 interface.  
LAN cable  
Ethernet UTP cable category 5 or greater.  
(MFC-620CN only)  
S - 8 SPECIFICATIONS  
 
Computer requirements  
Minimum System Requirements  
Computer Platform & Operating  
System Version  
Processor  
Minimum  
Speed  
Minimum  
RAM  
Recommended  
RAM  
Available Hard Disk  
Space  
for  
for  
Drivers  
Applications  
1
Windows®  
Operating  
System  
*
98, 98SE  
Me  
Pentium II  
or  
equivalent  
32 MB  
64 MB  
90 MB  
130 MB  
2000  
64 MB  
128 MB  
Professional  
XP*2  
128 MB  
256 MB  
64 MB  
150 MB  
80 MB  
220 MB  
200 MB  
Apple®  
Mac OS® 8.6  
(Printing and  
PC-FAX Send*3  
Only)  
All base models meet  
minimum Requirements  
Macintosh®  
Operating  
System  
Mac OS® 9.X  
(Printing,  
Scanning*4,  
PhotoCapture  
Centerand  
PC-FAX Send*3  
Only)*5  
Mac OS®  
10.2.4 or greater  
X
128 MB  
160 MB  
NOTE: All registered trademarks referenced herein are the property of their respective companies.  
For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/  
*1 Microsoft® Internet Explorer 5 or greater.  
*2 Maximum 1200 x 1200 dpi scanning with Windows® XP. (Resolutions up to 19200 x 19200 dpi can be  
selected using the Brother Utility.)  
*3 PC Fax supports black and white faxing only.  
*4 Dedicated “Scan” key and direct Network Scanning (MFC-620CN only) supported in Mac® Operating  
Systems Mac OS® X 10.2.4 or greater.  
*5 Scanning and PhotoCapture Centerare supported only for MFC-620CN.  
SPECIFICATIONS S - 9  
 
Consumable items  
Ink  
The machine uses individual Black, Yellow, Cyan  
and Magenta ink cartridges that are separate from  
the print head assembly.  
Service Life of Ink  
Cartridge  
Standard Black - Approximately 500 pages at 5%  
coverage  
High Yield Black - Approximately 900 pages at 5%  
coverage (FAX-2440C only)  
Yellow, Cyan and Magenta - Approximately 400  
pages at 5% coverage  
The above figures are based upon the following  
assumptions:  
• Continuous printing at a resolution of 600 x 600  
dpi in normal mode after installing new ink  
cartridge;  
• The printing frequency;  
• The number of pages printed;  
• Periodic, automatic, print head assembly cleaning  
(Your machine will clean the print head assembly  
periodically. This process will use a small amount  
of ink); and,  
• Ink remaining in cartridge identified as “empty”  
(It is necessary to leave a small amount of ink in  
the ink cartridge to prevent air from drying out and  
damaging the print head assembly).  
Replacement  
Consumables  
<Standard Black> LC900BK  
<High Yield Black> LC900HYBK (FAX-2440C only)  
<Cyan> LC900C  
<Magenta> LC900M  
<Yellow> LC900Y  
S - 10 SPECIFICATIONS  
   
Network (LAN) (MFC-620CN only)  
LAN  
You can connect your machine to a network for  
Network Printing, Network Scanning and PC Fax  
Send. Also included is Brother BRAdmin  
Professional Network Management software.  
Support for  
Protocols  
Windows® 98/98SE/Me/2000/XP  
Mac OS® 8.6 - 9.2, Mac OS® X 10.2.4 or greater*  
Ethernet 10/100 BASE-TX Auto Negotiation  
TCP/IP  
RARP, BOOTP, DHCP, APIPA, NetBIOS, WINS  
LPR/LPD, Port9100, SSDP, mDNS, FTP  
* Network Printing and PC-FAX are available for  
Mac OS® 8.6-9.2, Mac OS® 10.2.4 or greater.  
* Mac OS® 8.6-9.2 (Quick Draw over TCP/IP)  
* Mac OS® X 10.2.4 or greater (mDNS)  
* Network Scanning and Remote Setup are available for  
Mac OS® 10.2.4 or greater.  
* Media drive is not available for Mac OS® 8.6  
Included Utilities:  
BRAdmin Professional (Windows®)  
BRAdmin Professional is not supported in Mac OS®.  
SPECIFICATIONS S - 11  
 
Optional External Wireless Print/Scan  
Server (NC-2200w) (MFC-620CN only)  
NC-2200w External  
Wireless Print/Scan  
Server (Optional)  
Connecting the optional External Wireless  
Print/Scan Server (NC-2200w) to your machine will  
allow you to print and scan over a wireless network.  
Network types  
Support for  
IEEE 802.11b wireless LAN  
Windows® 98/98SE/Me/2000/XP  
Mac OS® X 10.2.4 or greater  
Protocols  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP),  
WINS/NetBIOS, DNS, LPR/LPD, Port9100,  
SMB Print, IPP, RawPort, mDNS, TELNET, SNMP,  
HTTP  
You can assign the scan key to one networked  
computer only.  
S - 12 SPECIFICATIONS  
 
Index  
Copy  
A
Automatic  
Copy Options key (copying)  
B
C
Cancelling  
Cleaning  
Connecting  
D
Delayed Batch  
Dialling  
INDEX I - 1  
 
Fax, stand-alone  
retrieving from a remote  
cancelling from  
E
ECM (Error Correction  
from memory  
Real Time  
External telephone,  
F
answering at extension  
Fax codes  
Fax Forwarding  
double-ringing  
I - 2 INDEX  
printing faxes from  
recording Fax/Tel  
G
H
HELP  
(F/T OGM) ......................7-8  
Mode, entering  
Multi-line connections  
I
Ink cartridges  
J
O
Jams  
One-Touch numbers  
L
P
Paging  
programming your pager  
Phone line  
M
Manual  
INDEX I - 3  
PhotoCapture Center™  
One-Touch dial  
CompactFlash® .............. 10-1  
Memory Stick® ............... 10-1  
SecureDigital............... 10-1  
SmartMedia® ................. 10-1  
xD-Picture Card.......... 10-1  
Print  
Speed-Dial  
R
Receive Mode  
Reducing  
Resolution  
Q
Access codes and  
credit card numbers  
fax (Standard, Fine,  
Group dial  
I - 4 INDEX  
S
Setup  
Station ID (fax header)  
V
Speed-Dial  
T
if you are having difficulty  
PhotoCapture  
Center...................12-13  
printing or receiving  
Printing Received  
INDEX I - 5  
Remote Retrieval Access card  
If you plan to retrieve voice or fax messages while away from your  
machine, carrying the Remote Retrieval Access Card printed below  
will serve as a convenient reminder of the retrieval procedures.  
Simply cut out the card and fold it to fit in your wallet or organizer.  
Keeping it handy will help you derive the full benefit of your  
machine’s Fax Forwarding, and Remote Retrieval features.  
REMOTE RETRIEVAL ACCESS CARD R - 1  
 
R - 2  
Visit us on the World Wide Web  
This machine is approved for use in the country of purchase only, local  
Brother companies or their dealers will only support machines purchased in  
their own countries.  
UK/IRE/SAF/PAN NORDIC  
LF7244004  

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