IBM Personal Computer H80 Series User Manual
RS/6000 Enterprise Server Model H80 Series  
IBM  
User's Guide  
SA38-0565-01  
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Contents  
Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix  
Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi  
Data Integrity and Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii  
About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv  
ISO 9000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv  
Online Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv  
Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv  
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi  
Chapter 1. Introducing the Model H80 . . . . . . . . . . . . . . . . . . . . . . . . 1  
Chapter 2. Using the Model H80 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Operator Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Scrolling Ball Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3  
Powering Off and Powering On the System . . . . . . . . . . . . . . . . . . . . . . . 4  
Powering Off the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Powering On the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4  
Powering Off and Powering On the System Using the Service Processor . . . . 5  
POST Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6  
POST Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
1 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
5 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
6 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7  
8 Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8  
Console Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9  
Reading the I/O Drawer Operator Panel Display . . . . . . . . . . . . . . . . . . . 10  
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10  
Using the Keyboards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11  
Using the Three-Button Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Handling the Mouse Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13  
Caring for the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14  
Cleaning the Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15  
Using the 3.5-Inch Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Write-Protecting 3.5-Inch Diskettes . . . . . . . . . . . . . . . . . . . . . . . . . 16  
Loading and Unloading the 3.5-Inch Diskette . . . . . . . . . . . . . . . . . . . 17  
Using the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18  
Loading the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Unloading the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
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Cleaning the CD-ROM Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19  
Emergency Eject . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20  
Ergonomic Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Using the Service Processor and Service Director Features . . . . . . . . . . . . 21  
Service Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21  
Service Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22  
Chapter 3. Using the Service Processor . . . . . . . . . . . . . . . . . . . . . . 25  
Service Processor Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27  
Accessing the Service Processor Menus Locally . . . . . . . . . . . . . . . . . 27  
Accessing the Service Processor Menus Remotely . . . . . . . . . . . . . . . . 27  
Saving and Restoring Service Processor Settings . . . . . . . . . . . . . . . . . 27  
Menu Inactivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28  
General User Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29  
Privileged User Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31  
Service Processor Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 33  
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34  
System Power Control Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39  
System Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44  
Memory Riser Card 1 Memory DIMM Locations for Service Processor Menus . 49  
Memory Riser Card 2 Memory DIMM Locations for Service Processor Menus . 49  
Processor Card Memory DIMM Locations for Service Processor Menus . . . . 50  
Language Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52  
Call-In/Call-Out Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53  
Modem Configuration Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54  
Serial Port Selection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55  
Serial Port Speed Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56  
Telephone Number Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 57  
Call-Out Policy Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59  
Customer Account Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 60  
Service Processor Procedures in Service Mode . . . . . . . . . . . . . . . . . . . 60  
Service Processor Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61  
System Power-On Methods . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62  
Service Processor Reboot/Restart Recovery . . . . . . . . . . . . . . . . . . . . . 64  
Boot (IPL) Speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Failure During Boot Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64  
Failure During Normal System Operation . . . . . . . . . . . . . . . . . . . . . . 64  
Service Processor Reboot/Restart Policy Controls . . . . . . . . . . . . . . . . 65  
System Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67  
Determining the Level of Firmware on the System . . . . . . . . . . . . . . . . 67  
Update Diskette Images and Instructions . . . . . . . . . . . . . . . . . . . . . . 67  
Configuring and Deconfiguring Processors or Memory . . . . . . . . . . . . . . . . 70  
Run-Time CPU Deconfiguration (CPU Gard) . . . . . . . . . . . . . . . . . . . . 70  
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Run-Time Memory Page Deconfiguration (Memory Gard) . . . . . . . . . . . . 71  
Service Processor System Monitoring - Surveillance . . . . . . . . . . . . . . . . . 71  
System Firmware Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71  
Operating System Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72  
Call-Out (Call-Home) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73  
Console Mirroring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74  
Service Processor Error Logs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75  
System POST Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76  
LCD Progress Indicator Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77  
Service Processor Operational Phases . . . . . . . . . . . . . . . . . . . . . . . . . 78  
Chapter 4. Using System Management Services . . . . . . . . . . . . . . . . . 81  
Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83  
Display Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84  
Remote Initial Program Load Setup . . . . . . . . . . . . . . . . . . . . . . . . . 85  
SCSI Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Select Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89  
Multiboot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90  
Select Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
OK Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93  
Exiting System Management Services . . . . . . . . . . . . . . . . . . . . . . . 93  
Chapter 5. Using the Online and Standalone Diagnostics . . . . . . . . . . . 95  
Online and Standalone Diagnostics Operating Considerations . . . . . . . . . . . 95  
Selecting a Console Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95  
Identifying the Terminal Type to the Diagnostics . . . . . . . . . . . . . . . . . . 96  
Undefined Terminal Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Running Online Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96  
Running Standalone Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . 97  
Running the Diagnostics from a TTY Terminal . . . . . . . . . . . . . . . . . . . 97  
Required Diagnostic Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98  
Additional Communication Attributes . . . . . . . . . . . . . . . . . . . . . . . . 100  
Additional Keyboard Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101  
Additional Printer Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102  
Online Diagnostics Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . 103  
Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103  
Running the Online Diagnostics in Service Mode . . . . . . . . . . . . . . . . . 103  
Concurrent Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104  
Running the Online Diagnostics in Concurrent Mode . . . . . . . . . . . . . . . 105  
Maintenance Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105  
Running the Online Diagnostics in Maintenance Mode . . . . . . . . . . . . . . 105  
Standalone Diagnostic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106  
Running the Standalone Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 106  
Preface  
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Chapter 6. Introducing Tasks and Service Aids . . . . . . . . . . . . . . . . . 109  
Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110  
Add Resource to Resource List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
AIX Shell Prompt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Analyze Adapter Internal Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Backup and Restore Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112  
Certify Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113  
Change Hardware Vital Product Data . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Configure Dials and LPF Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Configure Reboot Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114  
Configure Remote Maintenance Policy . . . . . . . . . . . . . . . . . . . . . . . . . 116  
Configure Ring Indicate Power-On Policy . . . . . . . . . . . . . . . . . . . . . . . 118  
Configure Surveillance Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118  
Create Customized Configuration Diskette . . . . . . . . . . . . . . . . . . . . . . . 119  
Delete Resource from Resource List . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Disk Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Disk to Disk Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120  
Display/Alter Sector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121  
Display Configuration and Resource List . . . . . . . . . . . . . . . . . . . . . . . . 121  
Display Firmware Device Node Information . . . . . . . . . . . . . . . . . . . . . . 121  
Display Hardware Error Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Display Hardware Vital Product Data . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Display Machine Check Error Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Display Microcode Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Display or Change Bootlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122  
Display or Change Diagnostic Run-Time Options . . . . . . . . . . . . . . . . . . . 123  
Display Previous Diagnostic Results . . . . . . . . . . . . . . . . . . . . . . . . . . 124  
Display Resource Attributes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Display Service Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Display Software Product Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125  
Display System Environmental Sensors . . . . . . . . . . . . . . . . . . . . . . . . 125  
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127  
Display Test Patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Download Microcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128  
Download Microcode to PCI SCSI RAID Adapter . . . . . . . . . . . . . . . . . 128  
Download Microcode to Disk Drive Attached to a PCI SCSI RAID Adapter . . 129  
Download Microcode to a PCI FC-AL Adapter . . . . . . . . . . . . . . . . . . . 129  
Download Microcode to Other Devices . . . . . . . . . . . . . . . . . . . . . . . 129  
Fibre Channel RAID Service Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130  
Flash SK-NET FDDI Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Format Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131  
Hardfile Attached to SCSI Adapter (non-RAID) . . . . . . . . . . . . . . . . . . 131  
Hardfile Attached to PCI SCSI RAID Adapter . . . . . . . . . . . . . . . . . . . 133  
Optical Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
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Diskette Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133  
Generic Microcode Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
Hot Plug Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134  
PCI Hot Plug Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135  
SCSI Hot Swap Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137  
RAID Hot Plug Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Local Area Network Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Log Repair Action . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
Periodic Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139  
PCI RAID Physical Disk Identify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Process Supplemental Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140  
Run Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Run Error Log Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Run Exercisers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Exerciser Commands (CMD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141  
Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Memory Exerciser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142  
Save or Restore Hardware Management Policies . . . . . . . . . . . . . . . . . . 143  
SCSI Bus Analyzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143  
SCSD Tape Drive Service Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144  
Spare Sector Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146  
SSA Service Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Update Disk-Based Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147  
Update System or Service Processor Flash . . . . . . . . . . . . . . . . . . . . . . 147  
7135 RAIDiant Array Service Aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149  
Examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150  
7318 Serial Communications Network Server Service Aid . . . . . . . . . . . . . . 150  
Chapter 7. Using the System Verification Procedure . . . . . . . . . . . . . . 151  
Step 1. Considerations before Running This Procedure . . . . . . . . . . . . . . . 151  
Step 2. Loading the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152  
Step 3. Running System Verification . . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Step 4. Additional System Verification . . . . . . . . . . . . . . . . . . . . . . . . . 153  
Step 5. Stopping the Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154  
Chapter 8. Hardware Problem Determination . . . . . . . . . . . . . . . . . . . 155  
Problem Determination Using the Standalone or Online Diagnostics . . . . . . . 155  
Problem Determination When Unable to Load Diagnostics . . . . . . . . . . . . . 164  
Appendix A. Environmental Notices . . . . . . . . . . . . . . . . . . . . . . . . 169  
Product Recycling and Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Environmental Design . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
Unit Emissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169  
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Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171  
Appendix C. Service Processor Setup and Test . . . . . . . . . . . . . . . . . 173  
Service Processor Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . 173  
Testing the Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174  
Testing Call-In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174  
Testing Call-Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175  
Serial Port Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176  
Appendix D. Modem Configurations . . . . . . . . . . . . . . . . . . . . . . . . 177  
Sample Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Generic Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Specific Modem Configuration Files . . . . . . . . . . . . . . . . . . . . . . . . . 177  
Configuration File Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178  
Examples for Using the Generic Sample Modem Configuration Files . . . . . . 180  
Customizing the Modem Configuration Files . . . . . . . . . . . . . . . . . . . . 180  
IBM 7852-400 DIP Switch Settings . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Xon/Xoff Modems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181  
Ring Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Terminal Emulators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182  
Transfer of a Modem Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183  
Recovery Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Prevention Strategy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184  
Modem Configuration Sample Files . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Sample File modem_m0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186  
Sample File modem_m1.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189  
Sample File modem_z.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192  
Sample File modem_z0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194  
Sample File modem_f.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196  
Sample File modem_f0.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199  
Sample File modem_f1.cfg . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202  
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205  
Reader's Comments — We'd Like to Hear From You . . . . . . . . . . . . . . . 207  
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Safety Notices  
A danger notice indicates the presence of a hazard that has the potential of causing  
death or serious personal injury. Danger notices appear on the following pages:  
ix  
x
A caution notice indicates the presence of a hazard that has the potential of causing  
moderate or minor personal injury. Caution notices appear on the following pages:  
x
xi  
18  
For a translation of the safety notices contained in this book, see the System Unit  
Safety Information, order number SA23-2652.  
Electrical Safety  
Observe the following safety instructions any time you are connecting or  
disconnecting devices attached to the workstation.  
DANGER  
An electrical outlet that is not correctly wired could place hazardous  
voltage on metal parts of the system or the devices that attach to the  
system. It is the responsibility of the customer to ensure that the outlet  
is correctly wired and grounded to prevent an electrical shock.  
Before installing or removing signal cables, ensure that the power  
cables for the system unit and all attached devices are unplugged.  
When adding or removing any additional devices to or from the system,  
ensure that the power cables for those devices are unplugged before  
the signal cables are connected. If possible, disconnect all power  
cables from the existing system before you add a device.  
Use one hand, when possible, to connect or disconnect signal cables  
to prevent a possible shock from touching two surfaces with different  
electrical potentials.  
During an electrical storm, do not connect cables for display stations,  
printers, telephones, or station protectors for communication lines.  
Preface ix  
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CAUTION:  
This product is equipped with a three–wire power cable and plug for the user's  
safety. Use this power cable with a properly grounded electrical outlet to avoid  
electrical shock.  
DANGER  
To prevent electrical shock hazard, disconnect the power cable from  
the electrical outlet before relocating the system.  
CAUTION:  
This unit has more than one power supply cord. To reduce the risk of  
electrical shock, disconnect two power supply cords before servicing.  
x
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Laser Safety Information  
The optical drive in this system unit is a laser product. The optical drive has a label  
that identifies its classification. The label, located on the drive, is shown below.  
CLASS 1 LASER PRODUCT  
LASER KLASSE 1  
LUOKAN 1 LASERLAITE  
APPAREIL A LASER DE CLASSE 1  
IEC 825:1984 CENELEC EN 60 825:1991  
The optical drive in this system unit is certified in the U.S. to conform to the  
requirements of the Department of Health and Human Services 21 Code of Federal  
Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere,  
the drive is certified to conform to the requirements of the International  
Electrotechnical Commission (IEC) 825 (1st edition 1984) and CENELEC EN 60  
825:1991 for Class 1 laser products.  
CAUTION:  
A class 3 laser is contained in the device. Do not attempt to operate the drive  
while it is disassembled. Do not attempt to open the covers of the drive as it  
is not serviceable and is to be replaced as a unit.  
Class 1 laser products are not considered to be hazardous. The optical drive  
contains internally a Class 3B &Type. laser that is nominally 30 milliwatts at 830  
nanometers. The design incorporates a combination of enclosures, electronics, and  
redundant interlocks such that there is no exposure to laser radiation above a Class  
1 level during normal operation, user maintenance, or servicing conditions.  
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Data Integrity and Verification  
Notice  
IBM computer systems contain mechanisms designed to reduce the  
possibility of undetected data corruption or loss. This risk, however,  
cannot be eliminated. Users who experience unplanned outages, system  
failures, power fluctuations or outages, or component failures must verify  
the accuracy of operations performed and data saved or transmitted by the  
system at or near the time of the outage or failure. In addition, users must  
establish procedures to ensure that there is independent data verification  
before relying on such data in sensitive or critical operations. Users should  
periodically check the IBM support websites for updated information and  
fixes applicable to the system and related software.  
Data Integrity and Verification xiii  
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xiv RS/6000 Enterprise Server Model H80 Series User's Guide  
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About This Book  
This book provides information on how to install and remove options, use the  
system, use diagnostics, use service aids, and verify system operation. This book  
also provides information to help you solve some of the simpler problems that might  
occur.  
ISO 9000  
ISO 9000 registered quality systems were used in the development and  
manufacturing of this product.  
Online Publications  
RS/6000 publications are available online. To access the online books, visit our Web  
site at: http://www.rs6ððð.ibm.com/resource/hardware_docs/  
Related Publications  
The following publications are available:  
Ÿ The System Unit Safety Information, order number SA23-2652, contains  
translations of safety information used throughout this book.  
Ÿ The RS/6000 Enterprise Server Model H80 Series Installation Guide, order  
number SA38-0575, contains information on how to set up and cable the system,  
install and remove options, and verify system operation.  
Ÿ The RS/6000 Enterprise Server Model H80 Series Service Guide, order number  
SA38-0566, contains reference information, maintenance analysis procedures  
(MAPs), error codes, removal and replacement procedures, and a parts catalog.  
Ÿ The 7014 Model T00 Rack Installation and Service Guide, order number  
SA38-0577, contains information regarding the 7014 Model T00 Rack, in which  
the RS/6000 Enterprise Server Model H80 Series may be installed.  
Ÿ The RS/6000 Diagnostic Information for Multiple Bus Systems, order number  
SA38-0509, contains diagnostic information, service request numbers (SRNs),  
and failing function codes (FFCs).  
Ÿ The RS/6000 Adapters, Devices, and Cable Information for Multiple Bus  
Systems, order number SA38-0516, contains information about adapters,  
devices, and cables for your system. This manual is intended to supplement the  
service information found in the RS/6000 Diagnostic Information for Multiple Bus  
Systems.  
Preface xv  
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Ÿ The PCI Adapter Placement Reference, order number SA38-0538, contains  
information regarding slot restrictions for adapters that can be used in this  
system.  
Ÿ The Site and Hardware Planning Information, order number SA38-0508, contains  
information to help you plan your installation.  
Trademarks  
The following terms are trademarks of International Business Machines Corporation  
in the United States, other countries, or both:  
Ÿ AIX  
Ÿ RS/6000  
Other company, product, and service names may be trademarks or service marks of  
others.  
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Chapter 1. Introducing the Model H80  
The RS/6000 Enterprise Server Model H80 Series is a multiprocessor, multibus  
system packaged in drawers. The processors and memory are packaged in a 5  
EIA-unit central electronics complex (CEC drawer), and the I/O devices are in a 5  
EIA-unit I/O drawer. The basic system consists of one CEC drawer and one I/O  
drawer in the same rack. Connections between the CEC drawer and I/O drawers  
are made through a number of cables which include the V/S COMM cable, RIO  
(Remote Input Output) cables, and JTAG cable.  
The CEC drawer supports one processor card, which can have up to six processors,  
each having its own L2 cache. The processors share common system memory.  
The system memory resides on one or two memory riser cards in the CEC drawer.  
Up to 16 GB of user memory can be installed.  
Power is provided to the system rack through an ac power cord that is connected to  
a distribution bus. Power is connected from the distribution bus to each drawer  
independently. All drawers use 200 - 240 V ac power.  
The primary I/O drawer has the following:  
Ÿ 14 PCI slots  
Ÿ System operator panel  
Ÿ SPCN controller  
Ÿ Interrupt and system bus control logic  
Ÿ Service Processor  
Ÿ Optional boot DASDs  
The PCI bus speeds are as follows:  
Ÿ Up to 33Mhz for the four 32 bit slots at 5 V  
Ÿ Up to 66Mhz for the ten 64 bit slots at 3.3 V  
Slots 1-5, 8-10, 13 and 14 support either 32 or 64 bit PCI adapters. The remaining  
slots are 32 bit only.  
The primary I/O drawer has space for up to three media devices (tape, CD-ROM,  
and diskette drive). Two optional disk drives can occupy PCI slots 13 and 14.  
Chapter 1. Introducing the Model H80  
1
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Chapter 2. Using the Model H80  
This chapter discusses system power control and use of options such as the  
keyboard, mouse, and drives supported by the Model H80.  
Operator Panel  
The following diagram shows the locations of the operator panel display and  
components of the operator panel.  
2
3
1
6
R
5
4
1
2
3
Power On/Off Button  
Power On/Off LED  
Operator Panel Display  
4
5
Reset Button  
Disturbance or System Attention LED  
Scrolling Ball Indicator  
The first time ac power is connected to the system, or whenever ac power is  
disconnected from the system and then reconnected, a scrolling ball that moves from  
left to right may be visible in the operator panel display before the first 8xxx progress  
code appears; it might not display long enough to be visible. If seen, it may remain in  
the operator panel display for a time of less than one second, or up to three to five  
seconds, depending on the system and configuration.  
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3
 
Powering Off and Powering On the System  
This section provides procedures for powering off and powering on the system.  
Powering Off the System  
If the system is operating under AIX, type the shutdown -F command to power off  
the system.  
If you cannot use this method, you can power off the system by using the following  
operator-panel power button procedure.  
Attention: Using the power button on the primary I/O drawer operator panel to power  
off the system might cause unpredictable results in the data files, and the next IPL  
will take longer to complete.  
1. Open the rack door.  
2. Press the power button on the primary I/O drawer operator panel.  
The power LED on the primary I/O drawer operator panel starts blinking at a fast  
rate. B0FF appears in the primary operator panel display.  
When the power-off sequence is complete, the system goes into Standby mode, as  
evidenced by the following:  
Ÿ OK message displays in the primary operator panel display.  
Ÿ The primary I/O drawer operator panel LED will start blinking at a slow rate.  
Ÿ The CEC drawer power LED will start blinking at a slow rate.  
Powering On the System  
Perform the following steps to power on the CEC drawer and attached I/O drawer:  
1. Open the rack door. Look for OK in the primary operator panel display, which  
indicates that the system is in Standby mode.  
2. Press the power button on the primary I/O drawer operator panel.  
The power LED on the primary I/O drawer operator panel starts blinking at a fast  
rate. Checkpoints codes (9xxx) appear in the operator panel display.  
When the power-up sequence is complete; the following events occur:  
Ÿ The power LED on the primary I/O drawer operator panel stops blinking and  
stays on.  
4
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Ÿ The power LED on the CEC drawer stops blinking and stays on.  
Powering Off and Powering On the System Using the Service Processor  
The system can be powered off and on using the System Power Control menu,  
which is a Service Processor menu that is available to the privileged user. See  
“System Power Control Menu” on page 39.  
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5
 
POST Indicators  
POST (Power-On-Self-Test) indicators indicate tests that are being performed as the  
system is preparing to load the operating system. The POST indicators are words  
that display on the system console. Each time that the system starts a different step  
in the POST, a POST indicator word appears on the console. Each word is an  
indicator of the tests that are being performed.  
The POST screen displays the following words:  
Memory Memory test  
Keyboard Initialize the keyboard and mouse. The time period for pressing a key to  
access the System Management Services, or to boot from a default boot  
list is now open. See “POST Keys” on page 7 for more information.  
Network Self-test on network adapters  
SCSI  
Adapters are being initialized  
Speaker Sounds an audible tone at the end of POST  
6
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POST Keys  
The POST keys, if pressed after the keyboard POST indicator displays and before  
the last POST indicator displays, cause the system to start services or boot modes  
used for configuring the system and diagnosing problems. The keys are described  
below:  
Note: The program function keys (F1-F12) on a keyboard attached to the I/O  
drawer are no longer used and will be ignored. After the keyboard POST indicator  
displays, you must use the numeric number keys to enter input.  
1 Key  
The numeric 1 key, when pressed during POST, starts the System Management  
Services (SMS) interface.  
5 Key  
The numeric 5 key, when pressed during POST, starts the default boot list mode,  
located in firmware.  
This mode attempts to boot from the first device of each type found in the list. It  
does not search for other bootable devices of that type if the first device is not  
bootable. Instead, it continues to the next device type in the list. The firmware  
supports up to five entries in the boot list.  
The default boot sequence is:  
1. Diskette  
2. CD-ROM  
3. Hard File  
4. Tape Drive (if installed)  
5. Network  
a. Token Ring  
b. Ethernet  
6 Key  
The numeric 6 key works like the numeric 5 key, except that firmware looks for a  
boot record according to the custom bootlist that was set up by System Management  
Services.  
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7
 
8 Key  
To enter the Open Firmware command line, press the numeric 8 key after the word  
keyboard displays and before the last word (speaker) displays during startup. After  
you press the 8 key, the remaining POST indicators display until initialization  
completes.  
When initialization and POST are complete, the Open Firmware command line (an OK  
prompt) displays.  
Use the Open Firmware command line to set up adapters that are not configurable  
with the System Management Services. Your adapter documentation directs you to  
use this option if it is needed.  
To exit from the Open Firmware command prompt, type reset-all or power off the  
system and reboot.  
8
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Console Strategy  
The firmware starts a console-selection sequence at system boot time if any of the  
following are true:  
Ÿ A console has not yet been selected  
Ÿ A previous console-selection sequence timed-out  
Ÿ A change in the system configuration has affected the console (keyboard  
installed/removed, mouse installed/removed, graphics adapter installed/removed  
or moved to another PCI slot).  
The console-selection sequence allows you to select (from the appropriate input  
device) any one of the available console devices. If no console is selected within  
approximately 60 seconds, serial port 1 (S1) is selected as the console and the  
selection sequence times-out.  
Attention: If an ASCII terminal is attached to serial port 1 (S1), and there is any  
interaction with this terminal:  
Ÿ After OK displays in the operator panel  
AND  
Ÿ Before the power-up sequence is initiated  
the firmware will still use this terminal as the console, regardless of the previous  
console selection.  
After a console has been selected, the console-selection sequence is only started at  
boot time if there is a change in the system configuration (as described above), or  
the contents of the system's nonvolatile memory (NVRAM) are lost.  
Note: Moving an ASCII terminal from one serial port to another (from S1 to S2)  
cannot be detected by the firmware, so it does not constitute a configuration change.  
You can also initiate a system console-selection sequence from the SMS menus.  
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9
 
Reading the I/O Drawer Operator Panel Display  
The operator panel display is used to:  
Ÿ Track the progress of the system unit self tests and configuration program.  
Ÿ Display codes when the operating system comes to an abnormal end.  
Ÿ Display system messages.  
Checkpoints  
During power-on self-test (POST), four-digit checkpoints are displayed indicating the  
progress of the testing. If an error is detected that requires attention, the system unit  
halts with an eight-digit error code displayed in the upper row of the operator panel  
display, starting in the leftmost position. This eight-digit error code identifies the error  
(see RS/6000 Enterprise Server Model H80 Series Service Guide for a listing of the  
error codes).  
The four-digit checkpoints are in the form of nnnn, where n is an alphabetic or  
numeric character.  
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Using the Keyboards  
Several keyboards are available for the system unit. The keyboards have various  
keys that enter data and control the cursor location. The keyboards can be engraved  
for the languages of different countries.  
The functions of each keyboard depends on the software used. The character sets  
for the keyboards are contained and explained in the documentation for your  
operating system.  
1
Num  
Lock  
Caps  
Lock  
Scroll  
Lock  
Print  
Screen  
Scroll  
Lock  
Esc  
F1  
F
2
F
3
F4  
F5  
F6  
F
7
F8  
F9  
F10  
F11  
F12  
Pause  
Break  
SysRq  
_
-
!
@
2
#
3
$
4
%
5
&
7
*
8
(
)
+
=
Page  
Up  
Num  
Lock  
Backspace  
Insert  
/
*
-
Home  
1
6
9
0
Q
W
E
R
T
Y
U
I
O
P
7
8
9
Page  
Down  
Tab  
Delete  
End  
Home  
Pg Up  
+
4
5
2
6
A
S
D
F
G
H
J
K
L
:
;
"
,
Caps  
Lock  
Enter  
<
,
?
/
Z
X
C
V
B
N
M
>
.
1
3
Shift  
Shift  
End  
Pg Dn  
Enter  
.
0
Ctrl  
Alt  
Alt  
Ctrl  
Ins  
Del  
4
2
3
The keyboard is divided into four sections:  
1. Function keys are multipurpose keys, and their function is controlled by the  
operating system.  
2. Typewriter keys are similar to those on a standard typewriter. Their function is  
controlled by the software.  
3. Control keys move the cursor on the screen and do programmed control  
functions. The movement and functions depend on the application used.  
4. Numeric keypad is arranged like a calculator to help when typing numbers.  
Chapter 2. Using the Model H80 11  
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All of the keyboards adjust for typing comfort. To tilt the keyboard, pull out the  
keyboard legs. The legs snap into position. To decrease the tilt of the keyboard,  
rotate the keyboard legs until they snap into the bottom of the keyboard case.  
The keyboard cable plugs into the keyboard connector at the rear of the I/O drawer.  
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Using the Three-Button Mouse  
The mouse is a hand-operated locating device. A three-button mouse is available for  
use with the system unit. Consult your application publication for the exact use of  
the three-button mouse.  
You can use the mouse to perform such functions as positioning a cursor, selecting  
items from a menu, or moving around in your document much easier and faster than  
if you used only the keyboard. The cursor moves exactly as you move the mouse on  
a flat surface, such as a desktop.  
When you move the mouse around on a flat surface, the cursor moves on the  
display screen; the movement changes the position of the cursor.  
With the mouse buttons, you can perform functions such as selecting and  
deselecting options, extending your selection, or choosing a command. The precise  
function of your mouse depends on the software you are using.  
The mouse has a cable that plugs into the mouse connector at the rear of the  
primary I/O drawer.  
Handling the Mouse Correctly  
For best operation, handle the mouse with care. Incorrect handling can damage the  
mouse.  
Do not:  
Ÿ Operate the mouse on cloth, unfinished wood, newspaper, or carpet  
Ÿ Drop or hit the mouse  
Ÿ Carry the mouse by holding onto the cable  
Ÿ Expose the mouse to extreme temperatures or direct sunlight  
Ÿ Place the mouse in liquid spills  
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Caring for the Mouse  
Make sure that the operating surface for the mouse is smooth, clean, and flat. For  
example, you can operate the mouse on the following surfaces:  
Ÿ Finished wood  
Ÿ Glass  
Ÿ Enamel  
Ÿ Plastic  
Ÿ Paper (except newspaper)  
Ÿ Metal  
Rough surfaces collect contaminants that can be transferred to the interior of the  
mouse by the ball. Rough surfaces can also cause the pads located on the bottom  
of the mouse to prematurely wear. A deeply pitted surface could cause erratic  
operation of the mouse. The surface you use should be free from spills, dirt, dust,  
lint, wax, eraser dust, and other foreign matter.  
Additional things to check:  
Ÿ Inspect the work surface for spills or other contaminants.  
Ÿ Dust the work surface.  
Ÿ If you are using a paper pad, inspect it for wear and replace it if necessary.  
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Cleaning the Mouse  
To clean the mouse, do the following:  
1. Remove the retaining ring (1) by turning it counterclockwise, in the direction of  
the arrow as shown in the illustration.  
1
2
3
2. Remove the ball (2).  
3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth.  
4. If the ball is dirty, wash it in warm, soapy water. Rinse and wipe the ball with a  
lint-free cloth until dry.  
5. Inspect the ball cavity (3) in the mouse for foreign materials. If there are any  
foreign materials, remove them.  
6. Replace the ball.  
7. Replace the retaining ring on the mouse and align it with the open slots in the  
ball cavity.  
8. Turn the retaining ring clockwise until the open slots are covered and you hear  
the ring snap into place.  
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Using the 3.5-Inch Diskette Drive  
The Model H80 has a 1.44MB diskette drive installed vertically in the front.  
The 1.44MB diskette drive can format, read, and write diskettes compatible with the  
following diskettes:  
Ÿ 1.0MB diskettes with 720KB formatted data capacity  
Ÿ 2.0MB diskettes with 1.44MB formatted data capacity (HD)  
Format the diskette according to its specified capacity.  
Write-Protecting 3.5-Inch Diskettes  
Write-protecting diskettes is necessary so that important information is not  
accidentally lost.  
When diskettes are write-protected, you can read information from the diskettes, but  
you cannot write information onto them.  
There is a write-protect tab on the 3.5-inch diskette.  
To locate the write-protect tab, turn the diskette over with the label facing down.  
Ÿ To prevent writing onto a diskette, slide the write-protect tab to open the protect  
slot, as shown in the following illustration.  
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Ÿ To allow writing onto a diskette, slide the write-protect tab to cover the protect  
slot, as shown in the following illustration.  
Loading and Unloading the 3.5-Inch Diskette  
To load a diskette into the drive, insert the diskette in the diskette drive with the  
labeled metal shutter first. Push the diskette into the drive until you hear a click.  
The click indicates that the diskette is securely in position in the drive.  
To unload the diskette, push the diskette-unload button. The diskette unloads  
partially from the drive. Remove the diskette.  
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Using the CD-ROM Drive  
CAUTION:  
A Class 3 laser is contained in the device. Do not attempt to operate the drive  
while it is disassembled. Do not attempt to open the covers of the drive, as it is  
not serviceable and is to be replaced as a unit.  
Your CD-ROM drive looks like the one shown in the illustration, and the controls are  
located as indicated.  
1
2
3
Headphone Jack  
Volume Control  
Status Light  
4
5
6
Tray Opening  
Emergency Eject Button  
Load/Unload Button  
When the CD-ROM is set to On, the status light indicates one of several conditions.  
The following are status light states and the respective conditions of the CD-ROM  
drive:  
Ÿ Off during standby with the tray loaded or unloaded  
Ÿ Blinks from insertion of the tray to completion of initialization  
Ÿ Blinks slowly when disc is dusty  
Ÿ Blinks fast when in the audio mode  
Ÿ Lights during data transfer operations  
Ÿ Lights steadily when:  
– No disc is in the tray  
– The disc is in the tray upside down  
– Some condition exists that should be checked. If this occurs, contact your  
service representative.  
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Loading the CD-ROM Drive  
Press the unload button to open the tray. Place the disc, with the printed side away  
from the tray, into the tray. Slip out the bottom tabs to hold the disc in place. Push  
gently on the load/unload button. The drive automatically pulls the tray into the drive  
and prepares the disc for reading.  
Unloading the CD-ROM Drive  
Push and hold the unload button until the drawer comes out, and then remove the  
disc.  
Cleaning the CD-ROM Drive  
This CD-ROM drive has an internal head-cleaning mechanism, and therefore does  
not require an external cleaning device. The internal cleaning mechanism cleans the  
head every time the tray is operated.  
Always handle discs carefully by the edges to avoid leaving fingerprints or scratching  
the disc. This helps the disc to maintain good readability. Discs can be wiped with a  
soft, lint-free cloth or lens tissue. Always wipe in a straight line from the inner hub to  
the outer rim.  
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Emergency Eject  
Note: Execute the following procedure only in an emergency (such as when the  
tray will not eject even though you have pressed the unload button).  
1. Insert a small diameter rod, such as a straightened paper clip, into the  
emergency eject hole. (Refer to the illustration below for the location of the  
emergency eject hole.)  
2. Push in the tool until you feel resistance.  
3. Maintain a small amount of pressure on the rod while pulling on the tray with  
your fingernail.  
4. Pull the tray open and remove the disc.  
1
2
3
Headphone Jack  
Volume Control  
Status Light  
4
5
6
Tray Opening  
Emergency Eject Button  
Load/Unload Button  
Note: Normally the tray makes a ratcheting sound when you pull it open using the  
above procedure.  
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Ergonomic Information  
After you have set up your system, we encourage you to visit the Healthy Computing  
Web site. Good ergonomic practice is important to get the most from your  
workstation and to avoid discomfort. This means that the equipment and the  
workplace should be arranged to suit your individual needs and the kind of work you  
do.  
The Healthy Computing Web site gives ergonomic guidelines to help you understand  
the ergonomic considerations that you should know when working at a computer  
workstation. The address is:  
http://www.us.pc.ibm.com/healthycomputing  
Using the Service Processor and Service Director Features  
The Service Processor and Service Director features protect users against  
unnecessary system downtime by keeping support personnel (both internal and  
external) aware of any unexpected changes in the system environment. In  
combination, the two features provide a flexible solution to automated system  
maintenance.  
Service Processor  
The Service Processor runs on its own power boundary and continually monitors  
hardware attributes, the AIX operating system, and the environmental conditions  
within the system. Any system failure which prevents the system from returning to  
an operational state (a fully functional AIX operating system) is reported by the  
Service Processor. The Service Processor is controlled by firmware and does not  
require the AIX operating system to be operational to perform its tasks. If any  
system failures are detected, the Service Processor can take predetermined  
corrective actions. The methods of corrective actions are:  
Ÿ Surveillance  
Ÿ Call Home  
Ÿ AIX Operating System Monitoring  
Surveillance is a function in which the Service Processor monitors the system  
through heartbeat communication with the system firmware. The heartbeat is a  
periodic signal that the firmware can monitor. During system startup, the firmware  
surveillance monitor is automatically enabled to check for heartbeats from the  
firmware. If a heartbeat is not detected within a default period, the Service  
Processor attempts to reboot the system until the system either restarts successfully,  
Chapter 2. Using the Model H80 21  
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or a predetermined retry threshold is reached. In the event the Service Processor is  
unsuccessful in bringing the system online (or in the event that the user asked to be  
alerted to any Service Processor-assisted restarts), the system can call home to  
report the error.  
The Call Home function can be initialized to call either a service center telephone  
number, a customer administration center, or a digital pager telephone number. The  
Service Processor can be configured to stop at the first successful call to any of the  
numbers listed, or can be configured to call every number provided. If connected to  
the service center, the Service Processor transmits the relevant system information  
(the system's serial number and model type) and Service Request Number (SRN). If  
connected to a digital pager service, the Service Processor inputs a Customer Voice  
Telephone Number defined by the customer. An established sequence of digits or  
the telephone number to a phone near the failed system could be used to signal a  
system administrator to a potential system failure.  
During normal operations, the Service Processor can also be configured to monitor  
the AIX operating system. If AIX does not respond to the Service Processor  
heartbeat, the Service Processor assumes the operating system is hung. The  
service processor can automatically initiate a restart and, if enabled, initiate the call  
home function to alert the appropriate people to the system hang.  
Unlike the Service Director, the service processor cannot be configured in a  
client/server environment where one system can be used to manage all dial-out  
functions for a set of systems.  
Prior to installing the Service Director feature, ensure that you have the latest level of  
system firmware. You also need a properly configured modem. For more  
information on configuring a modem, see “Modem Configuration Menu” on page 54.  
Service Director  
The Service Director is a software extension to the AIX operating system that  
monitors the system while the AIX operating system is running. The Service Director  
monitors and analyzes all recoverable system failures, and, if needed, can  
automatically place a service call to a service center (without user intervention).  
The service center receives the machine type/serial number, host name, SRN, and a  
problem description. The service center analyzes the problem report and, if  
warranted, dispatches a service person to the customer site. The service center also  
determines if any hardware components need to be ordered prior to the service  
person's arrival.  
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The Service Director code also gives the user the option to establish a single system  
as the problem reporting server. A single system, accessible over the user network,  
can be used as the central server for all the other systems on the Local Area  
Network (LAN) that are running the Service Director application. If the Service  
Director application on a remote client decides a service request needs to be placed,  
the client forwards the information to the Service Director server which dials the  
service center telephone number from its locally attached modem. In this scenario,  
the user only needs to maintain a single analog line for providing call-out capabilities  
for a large set of servers.  
A modem is required for enabling automated problem reporting to the IBM service  
center. Configuration files for several types of modems are included as part of the  
Service Director package. Refer to “Modem Configuration Menu” on page 54 for  
more information on configuring your modem.  
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Chapter 3. Using the Service Processor  
The service processor menus make it possible for you to configure service processor  
options, as well as enable and disable functions.  
Service processor menus are available using an ASCII terminal when OK is displayed  
on the primary I/O drawer operator panel or when the service processor has  
detected a server problem (such as a surveillance failure).  
For a summary of the service processor functions and the methods used to invoke  
them, see the following table.  
Chapter 3. Using the Service Processor 25  
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Service Processor Functions  
Service  
Processor  
Menus  
Service  
Processor  
Service  
SMS  
(ASCII or  
graphics  
terminals)  
(ASCII  
Aids  
terminals)  
(ASCII or  
graphics  
terminals)  
Read VPD image from last system boot  
Read System POST Errors  
Read Service Processor Error Logs  
View Progress Indicators from last boot  
Power-off System  
Y3  
Y3  
Y3  
Y3  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Read NVRAM  
Start Talk Mode  
Enable/Disable Console Mirroring  
Setup Reboot/Restart Policy  
Enable/Disable Modem  
Y1  
Y1  
Y1  
Y1  
Y1  
Y1  
Y1  
Y1  
Setup Modem Configuration  
Setup Dial-out Phone Numbers  
Setup Surveillance  
Select Modem Line Speed  
Update System EPROMs  
Save/Restore Hardware Maintenance Policies  
Change General Access Password  
Change Privileged Access Password  
Select Language  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Y2  
Enable/Disable Unattended Start Mode  
Y1  
Passwords required (if set):  
1
Operating system root password  
Privileged-access password  
General access (power-on) password  
2
3
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Service Processor Menus  
The service processor menus are divided into two groups:  
Ÿ General user menu - the user must know the general-access password.  
Ÿ Privileged user menus - the user must know the privileged-access password.  
If the server is powered off, the service processor menus can be accessed locally or  
remotely.  
Accessing the Service Processor Menus Locally  
Service processor menus can be accessed locally by connecting an ASCII terminal  
to serial port 1 (S1), serial port 2 (S2), or serial port 3 (S3). Access to the service  
processor menus is not available on serial port 4 (S4). Because the presence of the  
ASCII terminal cannot be confirmed by the service processor, you must press a key  
(any key) on the ASCII keyboard to confirm its presence after OK appears in the  
primary drawer operator panel display.  
When you gain access, the service processor prompts you for a password (if set),  
and when verified, displays the service processor menus.  
The service processor menu prompt, represented by ð>, 1> or 2> indicates the serial  
port to which the terminal is connected.  
Ÿ ð> indicates serial port 1 (S1)  
Ÿ 1> indicates serial port 2 (S2)  
Ÿ 2> indicates serial port 3 (S3)  
Accessing the Service Processor Menus Remotely  
If your system has a modem connected and is configured for call-in (see “Modem  
Configuration Menu” on page 54), the service processor menus can be accessed  
remotely as follows:  
1. With the system powered off, call in from a remote terminal.  
2. The Service Processor detects ring-indicate and prompts you for a password (if  
set). When verified, the service processor menus display remotely.  
Saving and Restoring Service Processor Settings  
All the settings you make (except language) from the service processor menus can  
be backed up either for recovering from a fault that may corrupt these settings, or for  
replicating these settings to other servers that include a service processor.  
Chapter 3. Using the Service Processor 27  
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The service aid, Save or Restore Hardware Management Policies, can be used to  
save your settings after initial setup or whenever the settings must be changed for  
system operation purposes.  
It is strongly recommended that you use this service aid for backing up service  
processor settings to protect the usefulness of the service processor and the  
availability of the server. Refer to “Save or Restore Hardware Management Policies”  
on page 143 for information about this service aid.  
Menu Inactivity  
To prevent loss of control due to power loss or power surges, the service processor  
attempts to leave menu mode after 10 minutes of inactivity by simulating the option  
99 selection. This attempt is successful on menus containing the 99 option. On the  
other menus, the attempt is unsuccessful and the following message displays with  
each attempt:  
Illegal value entered  
Press Return to continue  
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General User Menu  
The menu options presented to the general user are a subset of the options  
available to the privileged user. The user must know the general-access password,  
if set, to access this menu.  
à
ð
GENERAL USER MENU  
1. Power-on System  
2. Power-off System  
3. Read VPD Image from Last System Boot  
4. Read Progress Indicators from Last System Boot  
5. Read Service Processor Error Logs  
6. Read System POST Errors  
99. Exit from Menus  
1>  
á
ñ
Ÿ Power-on System  
Allows the user to start up the system using the current ASCII terminal as the  
active console.  
Ÿ Power-off System  
Allows the user to power down the system using the current ASCII terminal as  
the active console.  
Ÿ Read VPD Image from Last System Boot  
Displays manufacturer vital product data, such as serial numbers, part numbers,  
and so on, that were stored from the system boot prior to the one in progress  
now.  
Chapter 3. Using the Service Processor 29  
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Ÿ Read Progress Indicators from Last System Boot  
Displays a number of the boot progress indicators, which may include service  
processor checkpoints, IPL checkpoints, and/or AIX configuration codes, from the  
previous system boot. This information can be useful in diagnosing system faults.  
The progress indicator codes are listed from top (latest) to bottom (oldest).  
This information is not stored in nonvolatile storage. If the system is powered  
down using the power-on button on the operator panel, this information is  
retained. If the ac power is disconnected from the system, this information will be  
lost. For an example, refer to “LCD Progress Indicator Log” on page 77.  
Ÿ Read Service Processor Error Logs  
Displays the service processor error logs. For an example, refer to “Service  
Processor Error Logs” on page 75.  
Ÿ Read System POST Errors  
Displays the results of the System Firmware POST (Power-On Self Test). Your  
server may be able to start in the presence of POST errors if there are sufficient  
working system resources. If POST errors occur during startup, this error log,  
when used with the diagnostics, helps to isolate faults. For an example, refer to  
“Service Processor Error Logs” on page 75.  
Ÿ Exit from Menus  
Selecting this option will exit the service processor menus. You can re-enter the  
menus by pressing any key on the console.  
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Privileged User Menus  
The following menus are available to privileged users only. The user must know the  
privileged access password, if set, to access these menus.  
Main Menu  
At the top of the Main Menu is a listing containing:  
Ÿ Your system's current firmware version  
Ÿ The firmware copyright notice  
Ÿ The system name given to your server during setup  
You need the firmware version for reference when you either update or repair the  
functions of your service processor.  
The system name, an optional field, is the name that your server reports in problem  
messages. This name helps your support team (for example, your system  
administrator, network administrator, or service representative) to more quickly  
identify the location, configuration, and history of your server. The system name is  
set from the Main Menu using option 6.  
Chapter 3. Using the Service Processor 31  
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Note: The information under the Service Processor Firmware heading in the  
following Main Menu illustration is example information only.  
à
ð
Service Processor Firmware  
VERSION: MMððð313  
Copyright 1999 IBM Corporation  
SYSTEM NAME  
MAIN MENU  
1. Service Processor Setup Menu  
2. System Power Control Menu  
3. System Information Menu  
4. Language Selection Menu  
5. Call-In/Call-Out Setup Menu  
6. Set System Name  
99. Exit from Menus  
1>  
á
ñ
Ÿ Service Processor Setup Menu  
See “Service Processor Setup Menu” on page 33 for more information.  
Ÿ System Power Control Menu  
See “System Power Control Menu” on page 39 for more information  
Ÿ System Information Menu  
See “System Information Menu” on page 44 for more information.  
Ÿ Language Selection Menu  
See “Language Selection Menu” on page 52 for more information.  
Ÿ Call-In/Call-Out Setup Menu  
See “Call-In/Call-Out Setup Menu” on page 53 for more information.  
Ÿ Set System Name  
Allows setting of the system name.  
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Service Processor Setup Menu  
The Service Processor Setup menu shown below is accessed from the Main Menu:  
à
ð
SERVICE PROCESSOR SETUP MENU  
1. Change Privileged Access Password  
2. Change General Access Password  
3. Enable/Disable Console Mirroring:  
Currently Enabled  
4. Start Talk Mode  
5. OS Surveillance Setup Menu  
6. Reset Service Processor  
7. Reprogram Flash EPROM Menu  
8. Serial Port Snoop Setup Menu  
98. Return to Previous Menu  
99. Exit from Menus  
1>  
á
ñ
Note: Unless otherwise stated in menu responses, settings become effective when  
a menu is exited using option 98 or 99.  
Chapter 3. Using the Service Processor 33  
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Passwords  
Passwords can be any combination of up to eight alphanumeric characters. You can  
enter longer passwords, but the entries are truncated to include only the first eight  
characters. The Privileged Access Password can be set from Service Processor  
menus or from System Management Services (SMS) utilities (see Chapter 4, “Using  
System Management Services” on page 81). The General Access Password can be  
set only from Service Processor menus.  
For security purposes, the service processor counts the number of attempts to enter  
correct passwords. The results of not recognizing a correct password within this  
error threshold are different, depending on whether the attempts are being made  
locally (at the server) or remotely (through a modem). The error threshold is three  
attempts.  
If the error threshold is reached by someone entering passwords at the server, the  
Service Processor commands the server to resume the initial program load (IPL).  
This action is taken based on the assumption that the server is in an adequately  
secure location with only authorized users having access. Such users must still  
successfully enter a login password to access AIX.  
If the error threshold is reached by someone entering passwords remotely, Service  
Processor commands the server to power down to prevent potential security attacks  
on the server by unauthorized remote users. The following table lists what you can  
access with the Privileged Access Password and the General Access Password.  
Privileged  
Access  
General  
Access  
Resulting Menu  
Password  
Password  
None  
Set  
None  
None  
Service processor MAIN MENU displays  
Users with the password see the service processor MAIN  
MENU. Users without password cannot log in.  
Set  
Set  
Users see menus associated with the entered password  
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Ÿ Change Privileged Access Password  
Set or change the Privileged Access Password. It provides the user with the  
capability to access all service processor functions. This password is usually  
used by the system administrator or root user.  
Ÿ Change General Access Password  
Set or change the General Access Password. It provides limited access to  
service processor menus, and is usually available to all users who are allowed to  
power on the server, especially remotely.  
Note: The General Access Password can only be set or changed after the  
Privileged Access Password is set.  
Ÿ Enable/Disable Console Mirroring  
Console mirroring is supported on serial port 1 (S1), serial port 2 (S2), and serial  
port 3 (S3). When Console Mirroring is enabled, the service processor sends  
information to all serial ports. The serial port from which console mirroring is  
enabled is referred to as the active port. The mirror port is determined when  
keyboard input is detected from one of the other ports. From this point on, the  
service processor only sends information to the active port and the mirror port.  
This capability can be enabled by local or remote users, providing local users  
the capability to monitor remote sessions. Console mirroring can be enabled for  
the current session only. For more information, see “Console Mirroring” on  
page 74.  
Ÿ Start Talk Mode  
In a console-mirroring session, it is useful for those who are monitoring the  
session to be able to communicate with each other. Selecting this menu item  
activates the keyboards and displays for such communications while console  
mirroring is established. This is a full duplex link, so message interference is  
possible. Alternating messages between users works best.  
Chapter 3. Using the Service Processor 35  
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Ÿ OS Surveillance Setup Menu  
This menu can be used to set up operating system (OS) surveillance.  
à
ð
ñ
OS Surveillance Setup Menu  
1. Surveillance:  
Currently Enabled  
2. Surveillance Time Interval:  
2 minutes  
3. Surveillance Delay:  
2 minutes  
98. Return to Previous Menu  
1>  
á
– Surveillance  
Can be set to Enabled or Disabled.  
– Surveillance Time Interval  
Can be set to any number from 2 through 255.  
– Surveillance Delay  
Can be set to any number from 0 through 255.  
Refer to “Service Processor System Monitoring - Surveillance” on page 71 for  
more information about surveillance.  
Ÿ Reset Service Processor  
If this option is selected, entering Y will cause the service processor to reboot.  
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Ÿ Reprogram Flash EPROM Menu  
This option updates the system EPROMs. After entering Y to indicate that you  
want to continue, you are prompted to enter the update diskettes. Follow the  
instructions on the screen. When the update is complete, the service processor  
reboots.  
All system EPROMs that can be reprogrammed are updated at the same time.  
They are as follows:  
– System Power Control Network programming  
– Service Processor programming  
– IPL programming  
– Run-Time Abstraction Services  
Chapter 3. Using the Service Processor 37  
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Ÿ Serial Port Snoop Setup Menu  
This menu can be used to set up Serial Port Snooping, in which the user can  
configure Serial Port 1 as a "catch-all" reset device.  
From the Service Processor Main Menu, select option 1, Service Processor  
setup menu, then select option 8 (Serial Port Snoop Setup Menu).  
à
ð
SERIAL PORT SNOOP SETUP MENU  
1. System reset string:  
Currently Unassigned  
2. Snoop Serial Port:  
Currently Unassigned  
98. Return to Previous Menu  
á1>  
ñ
Use the system reset string option to enter the system reset string, which resets  
the machine when it is detected on the main console on Serial Port 1.  
Use the Snoop Serial Port option to select the Serial Port to Snoop.  
Note: Only Serial Port 1 is supported.  
After Serial Port Snooping is correctly configured, at any point after the system  
unit is booted to AIX, whenever the reset string is typed on the main console, the  
system unit uses the Service Processor reboot policy to restart.  
Pressing Enter after the reset string is not required, so make sure that the string  
is not common or trivial. A mixed-case string is recommended.  
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System Power Control Menu  
This menu is used to set power control options. Other menus that control boot  
options are available here:  
à
ð
SYSTEM POWER CONTROL MENU  
1. Enable/Disable Unattended Start Mode:  
Currently Enabled  
2. Ring Indicate Power-On Menu  
3. Reboot/Restart Policy Setup Menu  
4. Power-On System  
5. Power-Off System  
6. Enable/Disable Fast System Boot  
Currently Enabled  
7. Boot Mode Menu  
98. Return to Previous Menu  
99. Exit from Menus  
1>  
á
ñ
Ÿ Enable/Disable Unattended Start Mode  
Use this option to instruct the service processor to restore the power-state of the  
server after a temporary power failure. Unattended Start Mode can also be set  
through the System Management Services (SMS) Menus. It is intended to be  
used on servers that require automatic power-on after a power failure. For more  
information, see “System Power-On Methods” on page 62.  
Chapter 3. Using the Service Processor 39  
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Ÿ Ring Indicate Power-On Menu  
à
ð
ñ
RING INDICATE POWER-ON MENU  
1. Ring indicate power-on :  
Currently Enabled  
2. Number of rings:  
Currently 3  
3ð. Refresh Modem Settings  
98. Return to Previous Menu  
á
Ring indicate is enabled by default on both serial port 1 (S1) and serial port 2  
(S2). When ring indicate power on is enabled, call-in is disabled.  
If ring indicate power-on is enabled and call-in is already enabled, you will be  
asked to confirm your choice. Refer to the message displayed on your screen.  
If the ring indicate power-on setting is changed, you must select option 30,  
Refresh Modem Settings to update the modem settings. If option 30, Refresh  
Modem Setting is selected, and the modem(s) have not been configured, you will  
be asked to configure the modems first. See “Call-In/Call-Out Setup Menu” on  
page 53 for information on configuring modems.  
Option 2 is used to set the number of rings.  
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Ÿ Reboot/Restart Policy Setup Menu  
The following menu controls Reboot/Restart Policy:  
à
ð
Reboot/Restart Policy Setup Menu  
1. Number of reboot attempts:  
Currently 1  
2. Use OS-Defined restart policy?  
Currently Yes  
3. Enable supplemental restart policy?  
Currently No  
4. Call-Out before restart:  
Currently Disabled  
98. Return to Previous Menu  
1>  
á
ñ
Reboot is the process of bringing up the system hardware; for example, from a  
system reset or power on. Restart is activating the operating system after the  
system hardware is reinitialized. Restart must follow a successful reboot.  
– Number of reboot attempts - If the server fails to successfully complete the  
boot process, it attempts to reboot the number of times specified. Entry  
values equal to or greater than 0 are valid. Only successive failed  
reboot/restart attempts count.  
– Use OS-Defined restart policy - Allows the service processor to react or not  
react in the same way as the operating system to major system faults by  
reading the setting of the operating system parameter Automatically  
Restart/Reboot After a System Crash. This parameter may or may not be  
defined, depending on the operating system or its version/level. If the  
operating system automatic restart setting is defined, then it can be set to  
respond to a major fault by restarting or by not restarting. See your operating  
system documentation for details on setting up operating system automatic  
restarts. The default value is YES.  
Chapter 3. Using the Service Processor 41  
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– Enable supplemental restart policy - The default setting is NO. If set to  
YES, the service processor restarts the system when the system loses  
control as detected by service processor surveillance, and either:  
The Use OS-Defined restart policy is set to NO.  
OR  
The Use OS-Defined restart policy is set to YES, and the operating  
system has NO automatic restart policy.  
Refer to “Service Processor Reboot/Restart Recovery” on page 64.  
– Call-Out before restart (Enabled/Disabled) - If a restart is necessary due to  
a system fault, you can enable the service processor to call out and report  
the event. This option can be valuable if the number of these events  
becomes excessive, signalling a bigger problem.  
Ÿ Power-On System  
Allows immediate power-on of the system. For other power-on methods, see  
“Powering On the System” on page 4.  
Ÿ Power-Off System  
Allows the user to power-off the system.  
Ÿ Enable/Disable Fast System Boot  
Allows the user to select the IPL type, mode, and speed of your boot capabilities.  
Attention: Selecting the fast IPL results in several diagnostic tests being skipped  
and a shorter memory test being run.  
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Ÿ Boot Mode Menu  
The Boot Mode Menu allows you to select a boot mode.  
à
ð
Boot Mode Menu  
1. Boot to SMS Menu:  
Currently Disabled  
2. Service Mode Boot from Saved List:  
Currently Disabled  
3. Service Mode Boot from Default List:  
Currently Disabled  
4. Boot to Open Firmware Prompt:  
Currently Disabled  
98. Return to Previous Menu  
1>  
á
ñ
To select a boot mode, select a number and press Enter. The item  
corresponding to the selected number toggles from Disabled to Enabled. If the  
same number is selected again, the item toggles from Enabled to Disabled. If a  
boot mode is Enabled, the Boot mode selected is performed, and the  
Disabled/Enabled selection is reset to Disabled. Following is a description for  
each boot mode:  
– Boot to SMS Menu  
When enabled, the system boots to the System Management Services  
(SMS) Menu.  
– Service Mode Boot from Saved List  
This selection causes the system to boot from the saved service mode boot  
list (saved in NVRAM). This is normally used to try to boot Customer  
Diagnostics from the CD-ROM drive. If the system boots AIX from the disk  
drive and AIX diagnostics are loaded on the disk drive, AIX boots to the  
diagnostics menu.  
Using this option to boot the system is the preferred way to run Online  
diagnostics.  
– Service Mode Boot from Default List  
This selection is similar to “Service Mode Boot from Saved List,” except the  
system boots from the default boot list that is stored in the system firmware.  
Using this option to boot the system is the preferred way to run Standalone  
diagnostics.  
Chapter 3. Using the Service Processor 43  
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– Boot to Open Firmware  
When this selection is enabled, the system boots to the Open Firmware  
prompt.  
System Information Menu  
This menu provides access to system configuration information, error logs, system  
resources, and processor configuration.  
à
ð
SYSTEM INFORMATION MENU  
1. Read VPD Image from Last System Boot  
2. Read Progress Indicators from Last System Boot  
3. Read Service Processor Error Logs  
4. Read System POST Errors  
5. Read NVRAM  
6. Read Service Processor Configuration  
7. Processor Configuration/Deconfiguration Menu  
8. Memory Configuration/Deconfiguration Menu  
9. Power Control Network Utilities Menu  
98. Return to Previous Menu  
99. Exit from Menus  
1>  
á
ñ
Ÿ Read VPD Image from Last System Boot  
Displays manufacturer's vital product data (VPD), such as serial numbers, part  
numbers, and so on, that was stored from the system boot prior to the one in  
progress now.  
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Ÿ Read Progress Indicators from Last System Boot  
Displays a number of the boot progress indicators, which may include Service  
Processor checkpoints, IPLROS checkpoints, and/or AIX configuration codes,  
from the previous system boot. This information can be useful in diagnosing  
system faults.  
The progress indicator codes are listed from top (latest) to bottom (oldest).  
This information is not stored in nonvolatile storage. If the system is powered  
down using the power-on button on the operator panel, this information is  
retained. If the ac power is disconnected from the system, this information will be  
lost. For an example, refer to “LCD Progress Indicator Log” on page 77.  
Ÿ Read Service Processor Error Logs  
Displays error conditions detected by the service processor. Refer to “Service  
Processor Error Logs” on page 75 for an example of this error log.  
Ÿ Read System POST Errors  
Select this item to review the results of the POST (Power-On Self Test). Your  
server may be able to start in the presence of POST errors if there are sufficient  
working system resources. If POST errors occur during startup, this error log,  
when used with the diagnostics, helps to isolate faults. Refer to “System POST  
Errors” on page 76 for an example of this error log.  
Ÿ Read NVRAM  
Displays Non Volatile Random Access Memory (NVRAM) content.  
Ÿ Read Service Processor Configuration  
Displays current service processor configuration.  
Chapter 3. Using the Service Processor 45  
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Ÿ Processor Configuration/Deconfiguration Menu  
This menu allows the user to change the system processor configuration. If it is  
necessary to take one of the processors offline, this menu allows you to  
deconfigure a processor, and then reconfigure the processor at a later time. An  
example of this menu is shown below:  
à
ð
PROCESSOR CONFIGURATION/DECONFIGURATION MENU  
77. Enable/Disable CPU Repeat Gard: Currently Enabled  
1. ð 3.ð (ðð) Configured by system  
2. 1 3.1 (31) Deconfigured by system  
3. 2 3.2 (ðð) Configured by system  
4. 3 3.3 (ðð) Configured by system  
5. 4 4.ð (ðð) Configured by system  
6. 5 4.1 (ðð) Configured by system  
7. 6 4.2 (ðð) Configured by system  
8. 7 4.3 (ðð) Configured by system  
98. Return to Previous Menu  
1>  
á
ñ
Note: This table is built from vital product data collected during the last boot  
sequence. The first time the system is powered up, or after the system's  
non-volatile ram (NVRAM) has been erased, this table may be empty. The table  
is rebuilt during the next boot into AIX.  
The fields of the previous table represent the following:  
Column 1 (1.) Menu selection index.  
Column 2 (0) Logical processor device number assigned by AIX. You can  
display these logical device numbers by issuing the command lsdev  
-C ] grep proc on the AIX command line.  
Column 3 (3.0) Processor address list used by the service processor and should  
be ignored.  
Column 4 (00) Error status of the processors.  
The error status of the each processor is indicated by AB, where B indicates the  
number of errors and A indicates the type of error according to the following  
table:  
1: Bring-up failure  
2: Run-time non-recoverable failure  
3: Run-time recoverable failure  
4: Group integrity failure  
A status of 00 indicates that the CPU has not had any errors logged against it by  
the service processor.  
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To enable or disable CPU Repeat Gard, use menu option 77 of the Processor  
Configuration/Deconfiguration Menu.  
Note: The processor numbering scheme used by the Service Processor is  
different from the numbering scheme used by AIX. Consult the AIX  
documentation before configuring or deconfiguring a processor to ensure that the  
correct processor is selected.  
Ÿ Memory Configuration/Deconfiguration Menu  
These menus allow the user to change the system memory configuration. If it is  
necessary to take one of the memory DIMMs offline, this menu allows you to  
deconfigure a DIMM, and then reconfigure the DIMM at a later time.  
When this option is selected, a menu displays, showing the memory riser cards  
in the system. Type the number of the memory riser card on which the DIMM is  
plugged that you want to configure or deconfigure. An example of this menu is  
shown below:  
à
ð
MEMORY CONFIGURATION/DECONFIGURATION MENU  
77. Enable/Disable Memory Repeat Gard: Currently Enabled  
1. Memory riser card 1  
2. Memory riser card 2  
98. Return to Previous Menu  
á
ñ
Note: If there is only one processor in the system, system memory may reside  
on that processor assembly. In that case, you are given the option to select the  
processor card from the list. After you select a processor card or a memory riser  
card, a menu allowing the selection of a memory DIMM is displayed. An  
example of this menu is shown below:  
Chapter 3. Using the Service Processor 47  
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à
ð
MEMORY CONFIGURATION/DECONFIGURATION MENU  
77. Enable/Disable Memory Repeat Gard: Currently Enabled  
1. 11.16(ðð) Configured by system  
3. 11.18(ðð) Configured by system  
5. 11.2ð(ðð) Configured by system  
7. 11.22(ðð) Configured by system  
2. 11.17(ðð) Configured by system  
4. 11.19(ðð) Configured by system  
6. 11.21(ðð) Configured by system  
8. 11.23(ðð) Configured by system  
9. 11.24(ðð) Configured by system 1ð. 11.25(ðð) Configured by system  
11. 11.26(ðð) Configured by system 12. 11.27(ðð) Configured by system  
13. 11.28(ðð) Configured by system 14. 11.29(ðð) Configured by system  
15. 11.3ð(ðð) Configured by system 16. 11.31(ðð) Configured by system  
98. Return to Previous Menu  
Memory DIMMs are managed as a group.  
Deconfiguring a DIMM will make the whole group unavailable.  
ð>  
á
ñ
Note: This table is built from vital product data collected during the last boot  
sequence. The first time the system is powered up, or after the system's  
non-volatile ram (NVRAM) has been erased, this table may be empty. The table  
is rebuilt during the next boot into AIX.  
The error status of the each memory DIMM is indicated by AB, where B indicates the  
number of errors and A indicates the type of error according to the following table:  
1: Bring-up failure  
2: Run-time non-recoverable failure  
3: Run-time recoverable failure  
4: Group integrity failure  
A status of 00 indicates that the memory DIMM has not had any errors logged  
against it by the service processor.  
To change the memory configuration, select the number of the memory DIMM. The  
memory DIMM state will change from configured to deconfigured or from  
deconfigured to configured. Memory DIMMs are managed as a group;  
deconfiguring a DIMM makes the whole group of four DIMMs unavailable.  
In the example menu shown above, each line shows two DIMMs and whether they  
are configured.  
The physical location of a DIMM is determined by xx.yy, where xx is the riser card  
location (11 for riser card 1 and 10 for riser card 2) followed by the DIMM location on  
the riser card, according to the following two illustrations.  
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To enable or disable Memory Repeat Gard, use menu option 77 of the Processor  
Configuration/Deconfiguration Menu.  
Memory Riser Card 1 Memory DIMM Locations for Service Processor  
Menus  
15: 11.16  
13: 11.20  
11: 11.24  
9: 11.28  
16: 11.18  
14: 11.22  
12: 11.26  
10: 11.30  
8: 11.31  
7: 11.29  
5: 11.25  
3: 11.21  
1: 11.17  
6: 11.27  
4: 11.23  
2: 11.19  
Memory Riser Card 2 Memory DIMM Locations for Service Processor  
Menus  
16: 10.34  
14: 10.38  
12: 10.42  
15: 10.32  
13: 10.36  
11: 10.40  
9: 10.44  
10: 10.46  
7: 10.45  
5: 10.41  
3: 10.37  
1: 10.33  
8: 10.47  
6: 10.43  
4: 10.39  
2: 10.35  
Chapter 3. Using the Service Processor 49  
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Processor Card Memory DIMM Locations for Service Processor Menus  
8: 3.48  
7: 3.50  
6: 3.52  
5: 3.54  
4: 3.55  
3: 3.53  
2: 3.51  
1: 3.49  
Ÿ Power Control Network Utilities Menu  
This menu allows the user to do a lamp test on the operator panels and display  
or change the I/O type.  
à
ð
POWER CONTROL NETWORK UTILITIES MENU  
1. Lamp Test for all Operator Panels  
2. Display I/O Type  
3. Change I/O Type  
98. Return to Previous Menu  
1>  
á
ñ
– Lamp Test for all Operator Panels  
Selecting this option tests the operator panel indicators. When selected, the  
indicators blink on and off for approximately 30 seconds.  
– Display I/O Type  
Nothing displays on the operator panel. After 20-30 seconds the Power  
Control Network Utilities Menu redisplays on the console.  
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– Change I/O Type  
Use this option to change the I/O type of the primary I/O drawer after a  
service action or configuration change if the I/O type is incorrect. If this  
option is chosen, you are asked to make two entries.  
1. When asked for the drawer number, type 1.  
2. When asked for the I/O type, type 85.  
If you enter an invalid value, a failure message displays on the console. The  
Power Control Network Utilities Menu is then redisplayed on the console.  
Chapter 3. Using the Service Processor 51  
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Language Selection Menu  
The service processor menus and messages are available in different languages.  
This menu allows selecting languages in which the service processor and system  
firmware menus and messages are displayed.  
à
ð
LANGUAGE SELECTION MENU  
1. English  
2. Francais  
3. Deutsch  
4. Italiano  
5. Espanol  
6. Svenska  
98. Return to Previous Menu  
99. Exit from Menus  
1>  
á
ñ
Note: Your ASCII terminal must support the ISO-8859 character set to correctly  
display languages other than English.  
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Call-In/Call-Out Setup Menu  
This menu is used to configure a modem for the service processor to use to support  
the system:  
à
ð
CALL-IN/CALL-OUT SETUP MENU  
1. Modem Configuration Menu  
2. Serial Port Selection Menu  
3. Serial Port Speed Setup Menu  
4. Telephone Number Setup Menu  
5. Call-Out Policy Setup Menu  
6. Customer Account Setup Menu  
7. Call-Out Test  
98. Return to Previous Menu  
99. Exit from Menus  
1>  
á
ñ
Ÿ Modem Configuration Menu, see “Modem Configuration Menu” on page 54.  
Ÿ Serial Port Selection Menu, see “Serial Port Selection Menu” on page 55.  
Ÿ Serial Port Speed Setup Menu, see “Serial Port Speed Setup Menu” on  
page 56.  
Ÿ Telephone Number Setup Menu, see “Telephone Number Setup Menu” on  
page 57.  
Ÿ Call-Out Policy Setup Menu, see “Call-Out Policy Setup Menu” on page 59.  
Ÿ Customer Account Setup Menu, see “Customer Account Setup Menu” on  
page 60.  
Ÿ Call-Out Test Menu tests the configuration after the modem is installed and  
configured correctly.  
Chapter 3. Using the Service Processor 53  
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Modem Configuration Menu  
The first two lines of the Modem Configuration Menu are status lines showing the  
current selections. Selections are made in the two sections labeled Modem Ports and  
Modem Configuration File Name. Select the serial port that you want to activate and  
then select the modem configuration file for the modem on the port. If you want to  
set up all of the serial ports with modems, make your selections one port at a time.  
Note: Modem configuration is only supported on serial port 1 (S1) and serial port 2  
(S2).  
à
ð
Modem Configuration Menu  
Port 1 Modem Configuration File Name:  
Port 2 Modem Configuration File Name:  
To make changes, First select the port and then the configuration file  
name  
Modem Ports:  
1. Serial port 1  
2. Serial port 2  
Modem Configuration File Name:  
5. none9. modem_z_sp  
6. modem_f_sp  
7. modem_fð_sp  
8. modem_f1_sp  
1ð. modem_m1_sp  
11. modem_mð_sp  
12. modem_m1_sp  
3ð. Save configuration to NVRAM and Configure modem  
98. Return to Previous Menu  
ð>  
á
ñ
For information on choosing a modem configuration file, see “Sample Modem  
Configuration Files” on page 177, and “Transfer of a Modem Session” on page 183.  
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Serial Port Selection Menu  
This menu allows you to enable and/or disable the call-in and call-out functions of  
each serial port in any combination.  
à
ð
ñ
Serial Port Selection Menu  
1. Serial Port 1 Call-Out:  
Currently Disabled  
3. Serial Port 1 Call-In:  
Currently Disabled  
2. Serial Port 2 Call-Out:  
Currently Disabled  
4. Serial Port 2 Call-In:  
Currently Disabled  
98. Return to Previous Menu  
á
Call-in and ring indicate power-on cannot be enabled at the same time. If ring  
indicate power on is already enabled and you try to enable call-in, a message  
prompts you for confirmation. Refer to the message displayed on the screen.  
Chapter 3. Using the Service Processor 55  
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Serial Port Speed Setup Menu  
This menu allows you to set serial port speed to enhance terminal performance or to  
accommodate modem capabilities.  
à
ð
Serial Port Speed Setup Menu  
1. Serial Port 1 Speed:  
Currently 96ðð  
2. Serial Port 2 Speed:  
Currently 96ðð  
3. Serial Port 3 Speed:  
Currently 96ðð  
98. Return to Previous Menu  
1>  
á
ñ
A serial port speed of 9600 baud or higher is recommended. Valid serial port  
speeds are shown below:  
50  
600  
4800  
75  
1200  
1800  
2000  
2400  
3600  
7200  
9600  
19200  
38000  
57600  
115200  
110  
134  
150  
300  
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Telephone Number Setup Menu  
Use this menu to set or change the telephone numbers for reporting a system failure.  
à
ð
Telephone Number Setup Menu  
1. Service Center Telephone Number:  
Currently Unassigned  
2. Customer Administration Center Telephone Number:  
Currently Unassigned  
3. Digital Pager Telephone Number:  
Currently Unassigned  
4. Customer Voice Telephone Number:  
Currently Unassigned  
5. Customer System Telephone Number:  
Currently Unassigned  
98. Return to Previous Menu  
1>  
á
ñ
Chapter 3. Using the Service Processor 57  
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Ÿ Service Center Telephone Number is the number of the service center  
computer. The service center usually includes a computer that takes calls from  
servers with call-out capability. This computer is referred to as the "catcher."  
The catcher expects messages in a specific format to which the service  
processor conforms.  
For more information about the format and catcher computers, refer to the  
README file in the AIX /usr/samples/syscatch directory. Contact your service  
provider for the correct service center telephone number to enter. Until you have  
that number, leave this field unassigned.  
Ÿ Customer Administration Center Telephone Number is the number of the  
System Administration Center computer (catcher) that receives problem calls  
from servers. Contact your system administrator for the correct telephone  
number to enter here. Until you have that number, leave this field unassigned.  
Ÿ Digital Pager Telephone Number is the number for a numeric pager carried by  
someone who responds to problem calls from your server. Contact your  
administration center representative for the correct telephone number to enter.  
For test purposes, use a test number, which you can change later. See note on  
page 73.  
Ÿ Customer Voice Telephone Number is the telephone number of a phone near  
the server or answered by someone responsible for the server. This is the  
telephone number left on the pager for callback. For test purposes, use a test  
number, which you can change later.  
Ÿ Customer System Telephone Number is the telephone number to which your  
server's modem is connected. The service or administration center  
representatives need this number to make direct contact with your server for  
problem investigation. This is also referred to as the call-in phone number.  
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Call-Out Policy Setup Menu  
Callout settings can be set using the following menu:  
à
ð
CALL-OUT POLICY SETUP MENU  
1. Call-Out policy (First/All):  
Currently First  
2. Remote timeout, (in seconds):  
Currently 12ð  
3. Remote latency, (in seconds):  
Currently 2  
4. Number of retries:  
Currently 2  
98. Return to Previous Menu  
1>  
á
ñ
Ÿ Call-Out policy can be set to first or all. If call-out policy is set to first, the  
service processor stops at the first successful call-out to one of the following  
numbers in the order listed:  
1. Service Center  
2. Customer Administrative Center  
3. Pager  
If call-out policy is set to all, the service processor attempts a call-out to all of  
the following numbers in the order listed:  
1. Service Center  
2. Customer Administrative Center  
3. Pager  
Ÿ Remote timeout and Remote latency are functions of your service provider's  
catcher computer. Either use the defaults or contact your service provider for  
recommended settings.  
Ÿ Number of retries is the number of times you want the server to retry calls that  
failed to complete.  
Chapter 3. Using the Service Processor 59  
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Customer Account Setup Menu  
This menu allows users to enter information that is specific to their account.  
à
ð
ñ
Customer Account Setup Menu  
1. Customer Account Number:  
Currently Unassigned  
2. Customer RETAIN Login userid:  
Currently Unassigned  
3. Customer RETAIN login password:  
Currently Unassigned  
98. Return to Previous Menu  
1>  
á
Ÿ Customer Account Number is assigned by your service provider for  
record-keeping and billing. If you have an account number, enter it. Otherwise,  
leave this field unassigned.  
Ÿ Customer RETAIN Login UserID and Customer RETAIN Login Password  
apply to a service function to which your service provider may or may not have  
access. Leave these fields unassigned if your service provider does not use  
RETAIN.  
Service Processor Procedures in Service Mode  
When the system is in service mode, the following service-processor parameters are  
suspended:  
Ÿ Unattended Start Mode  
Ÿ Reboot/Restart Policy  
Ÿ Call-Out  
Ÿ Surveillance.  
When service mode is exited, the service processor parameters revert to the  
customer settings.  
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Service Processor Functions  
This section discusses some of the service processor functions in greater detail. The  
service processor supports the functions listed in the following table.  
Built-in Functions  
Initialization and Test  
Error Data Collection  
Service Processor BIST  
System Chip Initialization  
BIST/POST errors and status  
Isolation to Field Replaceable  
Unit (FRU) on failure  
Configuration  
CPU Complex validation  
VPD Collection  
System Management  
Reset and Reboot on System  
Firmware failure  
Reboot on system failure  
Local User Function  
User Interface  
Local async console  
Text based menus with NLS  
Operator Panel messages  
Power On/Off  
Configurable Reboot Policy  
VPD  
Power and Miscellaneous  
Status and Data Access  
Error data (SP)  
Error data (system)  
Passwords  
Phone numbers  
Service Processor Setup  
Utilities  
Language (NLS) selection  
Call-In/Call-Out enable/disable  
System Name  
Modem Configuration  
Remote User Functions  
Call-Out (Call Home)  
Reporting  
OS termination  
Boot failure  
Surveillance failure  
Checkstop  
Machine check  
Identify system by name  
Power-on through ring-indicate  
Password/security check  
Console mirroring  
Call-In  
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System Power-On Methods  
This section discusses the following system power-on methods:  
Ÿ Power-on Switch  
Ÿ Service Processor Menus  
Privileged users can power-on the system by selecting the System Control  
Power Menu option from the main menu and then selecting the Power-on  
System option from the system power control menu. General users should select  
Power-on System on the general user menu.  
Ÿ Remote Power-on via Ring-Indicate Signal  
The server automatically powers on when it detects a "ring indicate" signal from  
a modem attached to serial port 1 (S1) or serial port 2 (S2).  
A remote user can call the server to activate ring detection by the modem.  
Listen for a few more rings than the threshold number for starting the system.  
The system powers on without answering the call.  
Ÿ Unattended start mode - refer to Enable/Disable Unattended Start Mode on  
page 39.  
The Service Processor can be enabled to recover from the loss of ac power (see  
Enable/Disable Unattended Power-On Mode in the SYSTEM POWER CONTROL  
MENU). When ac power is restored, the system returns to the then current  
power state at the time ac loss occurred. For example, if the system was  
powered-on when ac loss occurred, it reboots/restarts when power is restored. If  
the system was powered-off when ac loss occurred, it remains off when power is  
restored.  
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Ÿ Timed power-on - refer to the shutdown -t command on servers using AIX.  
Working in conjunction with AIX, the Service Processor in your server can  
operate a timer, much like the wake-up timer on your clock radio. You can set  
the timer so that your server powers on at a certain time after shutting down.  
The timer is battery-operated, so power interruptions that occur while the server  
is off do not affect its accuracy. Refer to the AIX shutdown -t command for  
details on setting the timer.  
Note: If an ac power loss is in progress when the Timed Power-On attempt  
occurs, the server is not able to power on when ac power is restored.  
Ÿ Follow-up to a Failed Boot Attempt  
The service processor initiates a power-on sequence if a failed boot attempt is  
detected (due to a hardware or software failure).  
Ÿ Fast/Slow Boot (IPL) Capabilities  
Using the service processor menus, you can select the IPL type, mode, and  
speed of your boot capabilities.  
Attention: Selecting fast IPL results in several diagnostic tests being skipped  
and a shorter memory test being run.  
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Service Processor Reboot/Restart Recovery  
Reboot describes bringing the system hardware back up; for example, from a system  
reset or power-on. The boot process ends when control passes to the operating  
system process.  
Restart describes activating the operating system after the system hardware is  
reinitialized. Restart must follow a successful reboot.  
Boot (IPL) Speed  
When the server enters reboot recovery, slow IPL is automatically started, which  
gives the POST an opportunity to locate and report any problems that may otherwise  
be untested.  
Failure During Boot Process  
During the boot process, either initially after system power-on or upon reboot after a  
system failure, the service processor monitors the boot progress. If progress stops,  
the service processor can reinitiate the boot process (reboot) if enabled to do so.  
The service processor can re-attempt this process according to the number of retries  
selected in the Reboot/Restart Policy Setup Menu.  
Failure During Normal System Operation  
When the boot process completes and control transfers to the operating system  
(OS), the service processor can monitor operating system activity (see the Set  
Surveillance Parameters option in the SERVICE PROCESSOR SETUP MENU). If  
OS activity stops due to a hardware- or software-induced failure, the service  
processor can initiate a reboot/restart process based on the settings in the Service  
Processor Reboot/Restart Policy Setup Menu and the OS automatic restart settings  
(see the operating system documentation).  
If you are using the AIX operating system, the menu item under SMIT for setting the  
restart policy is Automatically Reboot After Crash (True/False). The default is False.  
When the setting is True, and if the service processor parameter "Use OS-Defined  
Restart Policy" is Yes (the default), Service Processor takes over for AIX to  
reboot/restart after a hardware or surveillance failure.  
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Service Processor Reboot/Restart Policy Controls  
The operating system's automatic restart policy (see operating system  
documentation) indicates the operating system response to a system crash. The  
service processor can be instructed to refer to that policy by the Use OS-Defined  
Restart Policy setup menu.  
If the operating system has no automatic restart policy, or if it is disabled, then the  
service processor-restart policy can be controlled from the service processor menus.  
Use the Enable Supplemental Restart Policy selection.  
Use OS-Defined restart policy - The default setting is Yes. This causes the service  
processor to refer to the OS Automatic Restart Policy setting and take action (the  
same action the operating system would take if it could have responded to the  
problem causing the restart).  
When this setting is No, or if the operating system did not set a policy, the service  
processor refers to Enable supplemental restart policy for its action.  
Enable supplemental restart policy - The default setting is No. If set to Yes, the  
service processor restarts the server when the operating system loses control and  
either:  
The Use OS-Defined restart policy is set to No.  
OR  
The Use OS-Defined restart policy is set to Yes and the operating system has  
no automatic restart policy.  
Refer to “Service Processor Reboot/Restart Recovery” on page 64.  
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The following table describes the relationship among the operating system and  
service processor restart controls:  
OS Automatic  
reboot/restart  
after crash setting  
Service processor  
to use OS-Defined  
restart policy?  
Service Processor  
Enable  
supplemental restart  
policy?  
System response  
None  
None  
None  
None  
False2  
False2  
False2  
False2  
True  
No  
No  
Yes1  
Yes1  
No  
No1  
Yes  
No1  
Yes  
No1  
Yes  
No1  
Yes  
No1  
Yes  
No1  
Yes  
Restarts  
Restarts  
Restarts  
No  
Yes1  
Yes1  
No  
True  
True  
True  
No  
Yes1  
Yes1  
Restarts  
Restarts  
Restarts  
1
2
Service processor default  
AIX default  
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System Firmware Updates  
This section describes the methods of reprogramming the system firmware. All types  
of firmware that can be reprogrammed are updated at the same time. They are as  
follows:  
Ÿ System Power Control Network programming  
Ÿ Service Processor programming  
Ÿ IPL programming  
Ÿ Run-time Abstraction Services  
Three user-initiated processes can be used to update the firmware in the system:  
Ÿ Service Processor menu  
Ÿ Service Aids (available in AIX)  
Ÿ AIX command line  
A fourth method, called recovery mode, is initiated automatically by the service  
processor if the service processor programming has been corrupted. This method is  
described later in this section.  
Determining the Level of Firmware on the System  
Note: This information may be superseded by the information that is available on  
the RS/6000 Support Web site shown below. Always check the Web site for the  
latest images and instructions for checking the firmware level.  
The Web address is: http://www.rs6ððð.ibm.com/support/micro  
The firmware level is denoted by XXYYMMDD, where XX = model designation, YY =  
year, MM = month, and DD = day of the release.  
The firmware level is displayed in two places on the system:  
Ÿ On the AIX command line, enter lscfg -vp]grep ROM. The last line displayed is  
the firmware level of the system.  
Ÿ At the top of the Service Processor main menu.  
Update Diskette Images and Instructions  
Update diskette images and instructions are available from the RS/6000 Support  
Web site. The Web address is: http://www.rs6ððð.ibm.com/support/micro  
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It is strongly recommended that you create a set of firmware update diskettes from  
the RS/6000 Support Web site as soon as possible after a system is installed. As  
noted below, the diskette images can be downloaded to any personal computer or  
RS/6000 with Internet access. This method is the only way to acquire a set of  
firmware update diskettes; they cannot be created using the Service Processor  
menus or using AIX.  
Retain and store the latest firmware diskettes each time the firmware gets updated in  
the event that the firmware gets corrupted and must be reloaded.  
Download the detailed instructions, as well as the latest flash images, from this Web  
site. Before doing a system firmware update, check the Web site for the latest code  
and images. Do not attempt a firmware update if you are unsure of the image you  
have, or of the procedure required for the update.  
The images are available on the Web site in either DOS format or AIX (backup)  
format:  
Ÿ If downloading to a PC, download the DOS image and follow the instructions.  
The diskettes that are created will be in AIX (backup) format.  
Ÿ If downloading to an RS/6000, follow the instructions to create an image on disk  
drives or on diskettes.  
Updating System Firmware From the Service Processor Menus  
The service processor menus are available while the system is powered off. As a  
privileged user, from the service processor main menu, select Service Processor  
Setup, then select Reprogram Flash EPROM Menu. The update process requests  
update diskettes as needed.  
Updating System Firmware from the AIX Service Aids  
Note: This service aid is supported only in On-Line Diagnostics.  
Refer to the detailed instructions that are provided on the Web site with the latest  
image.  
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Updating System Firmware from the AIX Command Line  
Refer to the detailed instructions that are provided on the Web site with the latest  
image.  
Note: The update process can take up to sixty minutes, and the system will always  
reboot itself during the update process.  
Recovery Mode  
If the service processor detects that its programming has been corrupted when it is  
powering up to standby mode, it will enter recovery mode. In recovery mode, it will  
ask for the firmware update diskettes by putting eight-digit codes on the operator  
panel.  
The eight-digit codes are as follows:  
Code  
Action  
A1FD 0000  
A1FD 0001  
A1FD 0002  
A1FD 0003  
System firmware has been corrupted and must be reflashed.  
Insert update diskette 1.  
Insert update diskette 2.  
Insert update diskette 3.  
Notes:  
1. If the wrong diskette is inserted at any time, or if the diskette is left in the drive  
after it has been read, B1FD ðð1F is displayed, indicating that the wrong diskette  
is in the drive.  
2. If B1FD ðð1A is displayed at any time during the process, the service processor  
must be reset by removing and reconnecting ac power.  
After the update process is complete, the service processor resets itself and goes  
through a complete reboot.  
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Configuring and Deconfiguring Processors or Memory  
All failures that crash the system with a machine check or check stop, even if  
intermittent, are reported as a diagnostic callout for service repair. To prevent the  
recurrence of intermittent problems and improve the availability of the system until a  
scheduled maintenance window, processors and memory modules with a failure  
history are marked "bad" to prevent their being configured on subsequent boots.  
A processor or memory module is marked "bad" under the following circumstances:  
Ÿ A processor or memory module fails built-in self test (BIST) or power-on self test  
(POST) testing during boot (as determined by the Service Processor).  
Ÿ A processor or memory module causes a machine check or check stop during  
runtime, and the failure can be isolated specifically to that processor or memory  
module (as determined by the processor runtime diagnostics in the Service  
Processor).  
Ÿ A processor or memory module reaches a threshold of recovered failures that  
results in a predictive callout (as determined by the processor runtime  
diagnostics in the Service Processor).  
During boot time, the Service Processor does not configure processors or memory  
modules that are marked "bad," much in the same way that it would deconfigure  
them for BIST/POST failures.  
If a processor is deconfigured, the processor remains offline for subsequent reboots  
until the faulty processor is replaced. The Repeat Gard function also provides the  
users with the option of manually deconfiguring a processor, or re-enabling a  
previously deconfigured processor. For information on how to configure or  
deconfigure a processor, see the Processor Configuration/Deconfiguration Menu on  
page 46.  
You can enable or disable CPU Repeat Gard or Memory Repeat Gard using the  
Processor Configuration/Deconfiguration Menu, which is a submenu under the  
System Information Menu.  
Run-Time CPU Deconfiguration (CPU Gard)  
L1 instruction cache recoverable errors, L1 data cache correctable errors, and L2  
cache correctable errors are monitored by the processor runtime diagnostics (PRD)  
code running in the Service Processor. When a predefined error threshold is met, an  
error log with warning severity and threshold exceeded status is returned to AIX. At  
the same time, PRD marks the CPU for deconfiguration at the next boot. AIX will  
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attempt to migrate all resources associated with that processor to another processor  
and then stop the defective processor.  
Run-Time Memory Page Deconfiguration (Memory Gard)  
Correctable errors in system memory are monitored and tracked. When a predefined  
error threshold is met, an error log with warning severity is returned to AIX. A  
memory page will be deallocated by AIX.  
Service Processor System Monitoring - Surveillance  
Surveillance is a function in which the service processor monitors the system, and  
the system monitors the service processor. This monitoring is accomplished by  
periodic samplings called heartbeats.  
Surveillance is available during two phases:  
Ÿ System firmware bringup (automatic)  
Ÿ Operating system runtime (optional)  
System Firmware Surveillance  
System firmware surveillance is automatically enabled during system power-on. It  
cannot be disabled by the user.  
If the service processor detects no heartbeats during system IPL (for 7 minutes), it  
cycles the system power to attempt a reboot. The maximum number of retries is set  
from the service processor menus. If the fail condition persists, the service  
processor leaves the machine powered on, logs an error, and displays menus to the  
user. If Call-out is enabled, the service processor calls to report the failure and  
displays the operating-system surveillance failure code on the operator panel.  
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Operating System Surveillance  
Operating system surveillance provides the service processor with a means to detect  
hang conditions, as well as hardware or software failures, while the operating system  
is running. It also provides the operating system with a means to detect a service  
processor failure caused by the lack of a return heartbeat.  
Operating system surveillance is not enabled by default, allowing you to run  
operating systems that do not support this service processor option.  
You can also use Service Processor Menus and Service Processor Service Aids to  
enable or disable operating system surveillance.  
For operating system surveillance to work correctly, you must set three parameters:  
Ÿ Surveillance enable/disable  
Ÿ Surveillance interval  
The maximum time the service processor should wait for a heartbeat from the  
operating system before timeout.  
Ÿ Surveillance delay  
The length of time to wait from the time the operating system is started to when  
the first heartbeat is expected.  
Surveillance does not take effect until the next time the operating system is started  
after the parameters have been set.  
If desired, you can initiate surveillance mode immediately from Service Aids. In  
addition to the three options above, a fourth option allows you to select immediate  
surveillance, and rebooting of the system is not necessarily required.  
If operating system surveillance is enabled (and system firmware has passed control  
to the operating system), and the service processor does not detect any heartbeats  
from the operating system, the service processor assumes the system is hung and  
takes action according to the reboot/restart policy settings. See “Service Processor  
Reboot/Restart Recovery” on page 64.  
If surveillance is selected from the service processor menus which are only available  
at bootup, then surveillance is enabled by default as soon as the system boots.  
From Service Aids, the selection is optional.  
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Call-Out (Call-Home)  
The service processor can call out (Call-Home) when it detects one of the following  
conditions:  
Ÿ System firmware surveillance failure  
Ÿ Operating system surveillance failure (if supported by operating system)  
Ÿ Restarts  
Ÿ Critical hardware failure  
Ÿ Abnormal operating system termination  
To enable the call-out feature, do the following:  
1. Connect a modem to any serial port.  
2. Set up the following using the Service Processor Menus or Diagnostic Service  
Aids:  
Ÿ Enable call-out for the serial port where the modem is connected.  
Ÿ Enter the modem configuration file name.  
Ÿ Set up site-specific parameters (phone numbers for call-out, call-out policy,  
number of call-out retries, and so on).  
3. To call out before restart, set Call-out before restart to ENABLED from the  
Reboot/Restart Policy Setup menu.  
Note: Some modems, such as IBM 7857-017, are not designed for the paging  
function. Although they can be used for paging, they will return an error  
message when they do not get the expected response from another modem.  
Therefore, even though the paging was successful, the error message will  
cause the Service Processor to retry, continuing to place pager calls for the  
number of retries specified in the Call-Out Policy Setup Menu. These retries  
result in redundant pages.  
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Console Mirroring  
Console mirroring allows a user on one serial port to monitor the service processor  
activities on another serial port. This can be done on locally attached ASCII terminals  
or terminals remotely attached through modems. Console mirroring is supported on  
any combination of locally or remotely attached monitors.  
The serial port from which console mirroring is enabled is called the primary port.  
The mirror port is determined when keyboard input is detected from one of the other  
two serial ports. From this point forward, the service processor sends information to  
the active port and the mirror port only. Console mirroring ends when the service  
processor releases control of the serial ports to the system firmware.  
Console mirroring is supported on serial port 1 (S1), serial port 2 (S2), and serial port  
3 (S3). Remote attachment through modem is supported on serial port 1 (S1) and  
serial port 2(S2).  
System Configuration  
The following describes the configuration for console mirroring:  
Ÿ Service Processor  
Ÿ Modem connected to one serial port and enabled for incoming calls  
Ÿ Local ASCII terminal connected to the other serial port. This local terminal can  
be connected directly to your server or connected through another modem.  
There are two scenarios in which console mirroring can be started:  
Ÿ Remote session first, then local session added:  
1. Remote session already in progress.  
2. Remote user uses service processor menus to enable console mirroring,  
allowing both consoles to be active.  
Ÿ Local session first, then remote session added:  
1. Local session is already in progress.  
2. The service processor receives a call from the remote user.  
3. The local user selects the option to enable console mirroring. The service  
processor immediately begins mirroring service processor menus.  
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Service Processor Error Logs  
The service processor error logs, an example of which is shown below, contain error  
conditions detected by the service processor.  
à
á
ð
Error Log  
1. 11/3ð/99  
B1ðð4999  
19:41:56 Service Processor Firmware Failure  
Enter error number for more details.  
Press Return to continue, or 'x' to return to menu.  
Press "C" to clear error log, any other key to continue. >  
ñ
Note: The time stamp in this error log is Coordinated Universal Time (CUT), which  
is also referred to as Greenwich Mean Time (GMT). AIX error logs have additional  
information available and can time stamp with local time.  
Entering an error number provides nine words of system reference code (SRC) data;  
an example screen is shown below.  
à
ð
Detail:  
SRC  
6ðð5  
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  
word11:B1ðð4999  
word14:ðððððððð  
word17:B1ðð4AAA  
word12:ð11ððð5D  
word15:ðððð1111  
word18:ð114ðð5D  
word13:ðððððððð  
word16:ððððð ððð  
word19:A4F1E9ð9  
B1ðð4999  
Press Return to continue, or 'x' to return to menu.  
á
ñ
If Return is pressed, the contents of NVRAM will be dumped 320 bytes at a time,  
starting at address 0000.  
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System POST Errors  
If POST (Power-On Self-Test) errors occur during system start, the Read System  
POST Error log, when used with the diagnostics, helps isolate faults.  
à
ð
Read System POST Errors  
Version : 1  
Severity : 2  
Disposition : ð  
Initiator : ð  
Event being reported : ð  
Extended Error Log Data:  
c2 ðð 84 ð9 2ð ð9 ð6 ðð  
19 97 ð9 ð3 ðð ðð 49 42  
4d 2c 73 7ð ðð ðð ðð ðð  
ðð ðð 2b að ðð 13 ðð ð1  
ðð ðð ðð ðð ðð ðð ðð ðð  
49 42 4d ðð 55 3ð 2e 31  
2d 5ð 31 2d 58 31 ðð  
(Press Return to Continue)  
á
ñ
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LCD Progress Indicator Log  
The following is an example of the LCD progress indicator log. It shows the types of  
entries that may appear in the log, and is for example purposes only.  
The progress indicator codes are listed from top (latest) to bottom (oldest).  
à
ð
LCD Progress Indicator Log  
BoFF  
ð539..17  
ð538..17  
ð539..17  
ð538..17  
ð539..17  
ð581  
ð538..17  
ð539..12  
ð538..12  
ð539..  
ð821..ð1-K1-ðð  
ð539..  
ð728..ð1-R1-ðð-ðð  
ð539..  
ð664..4ð-6ð-ðð-1,ð  
ð539..  
ð777..Uð.2-P1-I14/E1  
ð539..  
ð742..Uð.2-P1-I12/E1  
ð539..  
ð776..Uð.2-P1-I1ð/T1  
E139  
E1FB  
E139  
E183  
Press Return to continue, or 'x' to return to menu. >  
EAA1..Uð.1-P1-I14  
E172..Uð.1-P1  
E172..Uð.1-P1-I14  
E172..Uð.1-P1  
94BB  
91ð9  
938ð  
91ð8  
91ð7  
91ð6  
91ð5  
9118  
91ð4  
91ð3  
91ð2  
9ðFD  
á
ñ
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Service Processor Operational Phases  
This section provides a high-level flow of the phases of the Service Processor (SP).  
SP Power Applied  
Pre-Standby Phase  
Standby Phase SP Menus Available  
Bring-Up Phase SMS Menus Available  
Runtime Phase AIX Login Prompt Available  
Pre-Standby Phase: This phase is entered when the server is connected to a  
power source. The server may or may not be fully powered on. This phase is exited  
when the Power-On Self-Tests (POSTs) and configurations tasks are completed.  
The Pre-Standby phase components are:  
Ÿ Service Processor Initialization - Service Processor performs any necessary  
hardware and software initializations.  
Ÿ Service Processor POST - Service Processor conducts Power-On Self-Tests on  
its various work and code areas.  
Ÿ Service Processor Unattended Start Mode Checks - To assist fault recovery. If  
unattended start mode is set, the Service Processor automatically reboots the  
server. Service Processor does not wait for user input or power-on command,  
but moves through the phase and into the Bring-Up Phase. Access SMS menus  
or Service Processor menus to reset the unattended start mode.  
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Standby Phase: The standby phase can be reached in either of two ways:  
Ÿ With the server off and power connected (the normal path), recognized by OK in  
the LCD display.  
OR  
Ÿ With the server on after an operating system fault, recognized by an 8-digit code  
in the LCD display.  
In the Standby phase, the SP takes care of some automatic duties and is available  
for menus operation. The SP remains in the standby phase until a power-on request  
is detected.  
The Standby phase components are as follows:  
Ÿ Modem Configuration  
Service Processor configures the modem (if installed) so that incoming calls can  
be received, or outgoing calls can be placed.  
Ÿ Dial In  
Monitor incoming phone line to answer calls, prompt for a password, verify the  
password, and remotely display the standby menu. The remote session can be  
mirrored on the local ASCII console if the server is so equipped and the user  
enables this function.  
Ÿ Menus  
The Service Processor menus are password-protected. Before you can access  
them, you need either General User (Power-On Password or POP) or Privileged  
User (Privileged Access Password or PAP).  
Bring-Up Phase: This phase is entered upon power-on, and exited upon loading  
of the operating system.  
The bring-up phase components are as follows:  
Ÿ Retry Request Check  
The Service Processor checks to see if the previous boot attempt failed. If the  
specified number of failures are detected, the SP displays an error code and  
places an outgoing call to notify an external party if the user has enabled this  
option.  
Ÿ Dial Out  
The Service Processor can dial a preprogrammed telephone number in the event  
of an IPL failure. The Service Processor issues an error report with the last  
reported IPL status indicated and any other available error information.  
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Ÿ Update Operator Panel  
The Service Processor displays Operator Panel data on the ASCII terminal if a  
remote connection is active.  
Ÿ Environmental Monitoring  
The Service Processor provides expanded error recording and reporting.  
Ÿ System Firmware Surveillance (Heartbeat Monitoring)  
The SP monitors and times the interval between system firmware heartbeats.  
Ÿ Responding to System Processor Commands  
The SP responds to any command issued by the system processor.  
Runtime Phase: This phase includes the tasks that the SP performs during  
steady-state execution of the operating system.  
Ÿ Environmental Monitoring  
The SP monitors voltages, temperatures, and fan speeds (on some servers).  
Ÿ Responding to System Processor Commands  
The SP responds to any command issued by the system processor.  
Ÿ Run-Time Surveillance (Heartbeat Monitoring)  
If the device driver is installed and surveillance enabled, the Service Processor  
monitors the system heartbeat. If the heartbeat times out, the Service Processor  
places an outgoing call. This is different from the bring-up phase scenario,  
where the specified number of reboot attempts are made before placing an  
outgoing call.  
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Chapter 4. Using System Management Services  
Use the System Management Services menus to view information about your system  
and to perform tasks such as setting a password, changing the boot list, and setting  
the network parameters.  
The text-based Open Firmware command line (OK prompt), which is available from  
the System Management Services Utilities menu, allows you to configure certain  
adapters.  
To start the System Management Services, do the following:  
1. Turn on or restart the system.  
2. Watch for the banner screen to appear on the display. If an ASCII terminal is  
being used, the banner screen will be lines of text in the form of (RS/6000  
RS/6000 RS/6000 ....). If a color monitor is attached to a graphics adapter and a  
keyboard is connected to the primary I/O drawer, the banner screen will be a  
graphical logo.  
3. After the banner screen is displayed, the POST indicator words, memory,  
keyboard, network, scsi and speaker appear across the bottom of the screen.  
Press the numeric 1 key after the word keyboard appears, and before the last  
word speaker appears.  
For more information on the POST indicator words, refer to “POST Indicators” on  
page 6.  
Note: The System Management Services can also be started using the Service  
Processor Boot Mode Menu. See "Boot Mode Menu" on page 43.  
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After the System Management Services starts, the following screen displays:  
à
ð
Utilities  
1 Password Utilities  
2 Display Error Log  
3 Remote Initial Program Load Setup  
4 SCSI Utilities  
5 Select Console  
6 MultiBoot  
7 Select Language  
8 OK Prompt  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
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Each option on the System Management Services Utilities menu is described in this  
section.  
Password Utilities  
Entering this selection permits access to the options shown on the following screen:  
à
ð
Password Utilities  
1 Set Privileged Access-Password  
2 Remove Privileged-Access Password  
3 Unattended Start Mode <ON>  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
Set Privileged-Access Password: The privileged-access password protects against  
the unauthorized starting of the system programs. When this option is selected,  
another screen displays that allows the setting of a password.  
You can set the password from either the Service Processor or System Management  
Services menus. After the password is set, both the Service Processor and System  
Management Services automatically use the same password. The password is  
limited to eight characters.  
Remove Privileged-Access Password: If you previously had set a  
privileged-access password and want to remove it, select Remove  
Privileged-Access Password.  
Unattended Start Mode <ON>: This selection is used to enable or disable  
Unattended Start Mode. Use this option to instruct the Service Processor to restore  
the power-state of the server after a temporary power failure, which is necessary on  
servers that require automatic power-on after a power failure. The default setting is  
ON.  
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Display Error Log  
A screen similar to the following displays when you select this option. You can view  
or clear your system error log.  
à
ð
.--------------------------------------------------------.  
|
|
|
|
Error Log  
|
|
|
|
|
|
Date  
Time  
ErrorCode Location  
| Entry 1. 99/ð6/3ð ð2:15:35 25a8ðð11  
| Entry 2. 99/ð7/ð1 ð3:18:36 2ð3ððð26  
U1.1-P1.1/Q1  
U1.1-P1.1/Q1  
--------------------------------------------------------'  
.-----------------.  
|C=Clear Error Log|  
-----------------'  
.-----------.  
|X=Exit Log |  
-----------'  
á
ñ
Note: The time stamp in this error log is Coordinated Universal Time (CUT), which  
is also referred to as Greenwich Mean Time (GMT). AIX error logs have more  
information available and can time stamp with your local time.  
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Remote Initial Program Load Setup  
This option allows you to enable and set up the remote startup capability of your  
system. You must first specify the network parameters as shown in the following  
screen:  
à
ð
Network Parameters  
1. IP Parameters  
2. Adapter Parameters  
3. Ping  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
Note: Some applications may require that IP addresses contain leading zeroes for  
numbers less than 100. For example, 129.132.4.20 may need to be entered as  
129.132.004.020.  
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IP Parameters: Select the IP Parameters option from the Network Parameters  
menu to display a screen similar to the following:  
à
ð
IP Parameters  
1. Client IP Address  
2. Server IP Address  
[9.3.146.162]  
[9.3.146.171]  
3. Gateway IP Address [ð.ð.ð.ð]  
4. Subnet Mask  
[255.255.255.ð]  
.------.  
|X=Exit|  
------'  
á===>  
ñ
To set an address using this menu, do the following:  
1. Type the number of the selection (1, 2, 3, or 4).  
2. Enter the address on the next screen.  
Attention: If the client system and the server are on the same subnet, set the  
gateway IP address to [0.0.0.0].  
Adapter Parameters: Select the Adapter Parameters option from the Network  
Parameters menu to view an adapter's hardware address, as well as configure  
network adapters that require setup. A screen similar to the following displays when  
you make this selection:  
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à
á
ð
ñ
Adapter Parameters  
Device  
Slot  
Hardware Address  
1. Gigabit Ethernet  
2. token-ring  
3. ethernet  
4. ethernet  
5. token-ring  
4: Uð.1-P1-I4/E1  
5: Uð.1-P1-I5/T1  
ððð4ac7cð135  
ðð2ð357a91ð5  
ðð6ð949d7ac5  
ððð4ac5e692b  
ððð4ac634e38  
Integrated:Uð.1-P1/E1  
2: Uð.2-P1-I2/E1  
3: Uð.2-P1-I3/T1  
.------.  
|X=Exit|  
------'  
(PRESS ENTER AFTER MAKING A SELECTION) ===>  
Select an adapter on this screen to display configuration menus for that adapter. If  
ethernet is selected, you can set parameters that control how the ethernet adapter  
communicates with the network. For example, the following screen shows the menu  
for the ethernet adapter configuration:  
à
ð
1. Data Rate [Auto]  
2. Full Duplex [No]  
á
ñ
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Ping: Select Ping from the Network Parameters menu to test a connection to a  
remote system unit. After selecting the Ping option, you must first choose an  
adapter to communicate with the remote system.  
à
ð
Adapter Parameters  
Device  
Slot  
Hardware Address  
1. Gigabit Ethernet  
2. token-ring  
3. ethernet  
4: Uð.1-P1-I4/E1  
5: Uð.1-P1-I5/T1  
ððð4ac7cð135  
ðð2ð357a91ð5  
ðð6ð949d7ac5  
ððð4ac5e692b  
ððð4ac634e38  
Integrated:Uð.1-P1/E1  
2: Uð.2-P1-I2/E1  
4. ethernet  
5. token-ring  
3: Uð.2-P1-I3/T1  
.------.  
|X=Exit|  
------'  
(PRESS ENTER AFTER MAKING A SELECTION) ===>  
á
ñ
After determining which adapter to use to ping the remote system, you must provide  
the addresses needed to communicate with the remote system. Select the  
appropriate device from the Ping menu to display a screen similar to the following:  
à
ð
PING IP Address  
1. Client IP Address  
2. Server IP Address  
[9.3.146.162]  
[9.3.146.171]  
3. Gateway IP Address [ð.ð.ð.ð]  
4. Subnet Mask  
[ð.ð.ð.ð]  
.---------.  
|E=Execute|  
---------'  
.------.  
|X=Exit|  
------'  
á===>  
ñ
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SCSI Utilities  
SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to set  
SCSI IDs for SCSI controllers installed in the system.  
à
ð
SCSI Utilities  
1. Harddrive Spin Up Delay  
2. Change SCSI Id  
.--------.  
| X=Exit |  
--------'  
á===>  
ñ
Using the Harddrive Spin Up Delay option allows you to change the spin up delay  
time for SCSI hard disk drives attached to your system. Spin up delay values can be  
entered manually, or you can use a default setting (two seconds). All values are  
measured in seconds.  
Attention: Setting the value lower than the default can prevent successful booting  
because the system power handling capabilities might be exceeded. If the system  
no longer boots after setting this value, access this utility again and increase the  
value. It is also possible that adding disk drives can cause similar symptoms.  
Changing this value changes the surge current requirements on the system. As you  
increase the value, the surge current requirements on the system are decreased.  
Select Console  
Select this option to define which display is used by the system for system  
management. If no console is selected, the console defaults to Serial Port 1.  
à
ð
Press ð to select this console  
as the active console  
á
ñ
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Multiboot  
Multiboot allows you to select a method for booting the system.  
à
ð
Multiboot  
1 Select Software  
2 Software Default  
3 Select Install Device  
4 Select Boot Devices  
5 OK Prompt  
6 Multiboot Startup <OFF>  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
Select Software: If this option is supported by the operating system, the names  
of the operating system installed are shown. This option might not be supported by  
all operating systems.  
If you are running AIX, and you receive the following message:  
No Operating System Installed  
this indicates that information in nonvolatile storage could have been lost, as would  
happen if the battery had been removed. To re-create this value, run the bootlist  
command under AIX with the appropriate parameters. See the bootlist command in  
your AIX documentation.  
Software Default: If this option is supported by the operating system, you can  
select the default operating system to start the system. This option might not be  
supported by all operating systems.  
Select Install Device: Produces a list of devices, such as the CD-ROM, from  
which the operating system may be installed. Select a device, and the system  
searches that device for an operating system to install. If the device supported by the  
operating system is that device, the name of the operating system displays.  
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Select Boot Devices: Select this option to view and change the custom boot list,  
which is the sequence of devices read at startup time. The boot list can contain up  
to five devices. The following is an example of this screen.  
à
ð
Select Boot Devices  
1 Display Current Settings  
2 Restore Default Settings  
3 Configure 1st Boot Device  
4 Configure 2nd Boot Device  
5 Configure 3rd Boot Device  
6 Configure 4th Boot Device  
7 Configure 5th Boot Device  
.------.  
|X=Exit|  
------'  
====>  
á
ñ
Display Current Settings  
Lists the current order of devices in the boot list. The following is an example of this  
screen.  
à
ð
Current Boot Sequence  
1. Diskette  
2. SCSI CD-ROM id=1 ( loc=Uð.1-P1/Z1 )  
3. SCSI 91ðð MB Harddisk id=5 ( loc=Uð.1-P1/Z1 )  
4. Ethernet ( loc=Uð.1-I4/E1 )  
5.  
None  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
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Restore Default Settings  
Restores the boot list to the following default sequence:  
Ÿ Primary diskette drive  
Ÿ CD-ROM drive  
Ÿ Tape (if installed)  
Ÿ Hard disk drive  
Ÿ Network device  
Selecting any of the Configure Boot Device options displays a screen similar to the  
following.  
à
ð
Configure Nth Boot Device  
Device  
Number  
Current  
Position  
Device  
Name  
1
2
3
4
5
1
4
-
2
3
Diskette  
Ethernet ( loc=Uð.1-P1-I4/E1 )  
Token-Ring ( loc=Uð.1-P1-I5/T1 )  
SCSI CD-ROM id=1 ( loc=Uð.1-P1/Z1 )  
SCSI 91ðð MB Harddisk id=5 ( loc=Uð.1-P1/Z1 )  
.------.  
|X=Exit|  
------'  
===>  
á
ñ
OK Prompt: Provides access to the Open Firmware command prompt.  
Multiboot Startup <OFF>: Toggles between off and on to select whether  
Multiboot menu starts automatically on startup.  
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Select Language  
Select this option to change the language used by the System Management Services  
screens and the Service Processor menus.  
à
á
ð
Select Language  
1. English  
2. Francais  
3. Deutsch  
4. Italiano  
5. Espanol  
6. Svenska  
===>  
.------.  
|X=Exit|  
------'  
ñ
Note: To correctly display languages other than English, your ASCII terminal must  
support the ISO-8859 character set.  
OK Prompt  
This option provides access to the Open Firmware command prompt. Use the Open  
Firmware command prompt to set up an adapter that is not configurable with the  
System Management Services. Documentation supplied with an adapter may direct  
you to use this option if it is needed. To exit from the Open Firmware command  
prompt, type:  
reset-all  
or power off the system and reboot.  
Exiting System Management Services  
After you have finished using the System Management Services, type x (for exit) to  
boot your system.  
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Chapter 5. Using the Online and Standalone Diagnostics  
The diagnostics consist of Online Diagnostics and Standalone diagnostics.  
Online Diagnostics, when they are installed, reside with AIX in the file system. They  
can be booted:  
Ÿ in single user mode (referred to as service mode)  
Ÿ run in maintenance mode (referred to as maintenance mode)  
Ÿ run concurrently (referred to as concurrent mode) with other applications.  
If the system is not booted, the Online Diagnostics have access to the AIX error log  
and the AIX configuration data.  
Standalone Diagnostics are packaged on removable media and must be booted  
before they can be run. If booted, they have no access to the AIX error log or the  
AIX configuration data.  
Online and Standalone Diagnostics Operating Considerations  
Note: When possible, run Online Diagnostics in service mode. Online Diagnostics  
perform additional functions, compared to Standalone Diagnostics. Running Online  
Diagnostics in service mode ensures that the error state of the system is captured in  
NVRAM for your use in fixing the problem. The AIX error log and certain SMIT  
functions are only available when diagnostics are run from the disk drive.  
Consider the following items before using the diagnostics:  
Ÿ When diagnostics are installed, the device support for some devices might not  
get installed. If this is the case, that device does not appear in the diagnostic  
test list when running disk-based diagnostics.  
Ÿ Support for some TTY terminals is optionally installed. If you attach a TTY  
terminal to a system to run diagnostics, it might not work correctly because the  
AIX support for the terminal might not be installed.  
Selecting a Console Display  
When you run Standalone Diagnostics (and under some conditions, Online  
Diagnostics), you must select the console display. The diagnostics can display  
instructions on any graphical display and the terminal attached to the S1 serial port.  
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Identifying the Terminal Type to the Diagnostics  
Note: This is a different task than selecting a console display.  
When you run diagnostics, you must identify which type of terminal you are using. If  
the terminal type is not known when the FUNCTION SELECTION menu is displayed,  
the diagnostics do not allow you to continue until a terminal is selected from the  
DEFINE TERMINAL option menu. Select lft for graphical displays.  
Undefined Terminal Types  
If you specify an undefined terminal type from the DEFINE TERMINAL option menu,  
the menu prompts the user to enter a valid terminal type. The menu redisplays until  
either a valid type is entered or you exit the DEFINE TERMINAL option.  
Resetting the Terminal: If you enter a terminal type that is valid (according to  
the DEFINE TERMINAL option menu) but is not the correct type for the ASCII  
terminal being used, you may be unable to read the screen, use the function keys, or  
use the Enter key. These difficulties can be bypassed by pressing Ctrl-C to reset the  
terminal. The screen display which results from this reset depends on the mode in  
which the system is being run:  
Ÿ Online Normal or Maintenance Mode - The command prompt appears.  
Ÿ Standalone Mode or Online Service Mode - The terminal type is reset to dumb,  
the Diagnostic Operating Instruction panel displays, and you are required to go  
through the DEFINE TERMINAL process again.  
Running Online Diagnostics  
Consider the following when you run the Online Diagnostics from a server or a disk:  
Ÿ The diagnostics cannot be loaded and run from a disk until the AIX operating  
system has been installed and configured. After the AIX operating system has  
been installed, all three modes of diagnostics are available.  
Ÿ The diagnostics cannot be loaded on a system (client) from a server if that  
system is not set up to boot from a server over a network. When the system is  
set up to boot from a server, the diagnostics are run in the same manner as they  
are from disk.  
Ÿ If the diagnostics are loaded from disk or a server, you must shut down the AIX  
operating system before turning off the system unit to prevent possible damage  
to disk data. This is done in one of two ways:  
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– If the diagnostics were loaded in standalone mode, press the F3 key until  
DIAGNOSTIC OPERATING INSTRUCTIONS displays. Then press the F3 key once  
again to shut down the AIX operating system.  
– If the diagnostics were loaded in maintenance or concurrent mode, type the  
shutdown -F command.  
Ÿ Under some conditions, the system might stop, with instructions displayed on  
attached displays and terminals. Follow the instructions to select a console  
display.  
Running Standalone Diagnostics  
Consider the following when you run Standalone Diagnostics:  
Ÿ The diagnostic CD must remain in the CD-ROM drive for the entire time that  
diagnostics are running.  
Ÿ The diagnostic CD cannot be ejected from the CD-ROM drive after the  
diagnostics have loaded. The CD can only be ejected after the system has been  
turned off and then turned on (standalone mode) or after the diagnostics program  
has terminated (online concurrent mode).  
Ÿ The CD-ROM drive from which diagnostics were loaded cannot be tested.  
Ÿ The SCSI adapter (or circuitry) controlling the CD-ROM drive from which  
diagnostics were loaded cannot be tested.  
Running the Diagnostics from a TTY Terminal  
Consider the following when you run diagnostics using a TTY-type terminal as the  
console display:  
Ÿ See the operator manual for your type of TTY terminal to find the key sequences  
you need to respond to the diagnostics. For the 3151, refer to the 3151 ASCII  
Display Station Guide to Operations, form number GA18-2633. For the 3164,  
refer to the 3164 ASCII Color Display Station Description, form number  
GA18-2617.  
Ÿ When the diagnostics present information through the Serial 1 port to the ASCII  
display, certain attributes are used. These attributes are set as if the diagnostics  
were using a 3161 display terminal. The following tables list attributes for the  
3161 ASCII Display Terminal and for two other ASCII display terminals  
commonly used with the system.  
Ÿ If you have a TTY terminal other than a 3151, 3161, or 3164 attached to the S1  
serial port, your terminal may have different names for the attributes. Use the  
attribute descriptions in the following tables to determine the settings for your  
terminal.  
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Required Diagnostic Attributes  
The following attributes are the required default settings for the diagnostics. Be sure  
your terminal is set to these attributes.  
Note: Set these attributes before the diagnostics are loaded.  
General  
Setup  
Attributes  
3151  
/11/31/41  
Settings  
3151  
/51/61  
Settings  
3161/  
3164  
Settings  
Description  
Machine mode  
3151  
3151  
PC  
3161  
or  
3164  
The diagnostics are set to emulate  
use of the 3161 ASCII Display  
Terminal. If your terminal can  
emulate a 5085, 3161, or 3164  
terminal, use the attribute settings  
in this table. Otherwise, refer to  
your operator's manual, compare  
the attribute setting descriptions in  
this table with those of your  
terminal, and set your attributes  
accordingly.  
Generated  
Code Set  
ASCII  
Screen  
Normal  
24 x 80  
Normal  
24 x 80  
Uses the EIA-232 interface  
protocol.  
Row  
and  
Uses the EIA-232 interface  
protocol.  
filemn  
Scroll  
Jump  
Off  
Jump  
Off  
Jump  
Off  
When the last character on the  
bottom line is entered, the screen  
moves down one line.  
Auto LF  
For the "On" setting, pressing the  
Return key moves the cursor to  
the first character position of the  
next line. For the "Off" setting,  
pressing the Return key moves the  
cursor to the first character  
position of the current line. The CR  
and LF characters are generated  
by the New line setting.  
CRT saver  
Off  
Off  
10  
The "10" setting causes the display  
screen to go blank if there is no  
activity for 10 minutes. When the  
system unit sends data or a key is  
pressed, the display screen  
contents are displayed again.  
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General  
Setup  
Attributes  
3151  
/11/31/41  
Settings  
3151  
/51/61  
Settings  
3161/  
3164  
Settings  
Description  
Line wrap  
On  
On  
On  
The cursor moves to the first  
character position of the next line  
in the page after it reaches the last  
character position of the current  
line in the page.  
Forcing  
insert  
Off  
Off  
Tab  
Field  
Field  
Field  
All  
The column tab stops are ignored,  
and the tab operation depends on  
the field attribute character  
positions.  
Trace  
Both inbound data and outbound  
data to and from the main port can  
be transferred to the auxiliary port  
without disturbing communications  
with the system unit when the  
Trace key is pressed.  
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Additional Communication Attributes  
The following communication attributes apply to the 3151, 3161, and 3164 terminals.  
Communication  
Setup  
Attributes  
3151  
/11/31/41  
Settings  
3151  
/51/61  
Settings  
3161/3164 Description  
Settings  
Operating mode  
Echo  
Echo  
Echo  
Data entered from the keyboard on  
the terminal is sent to the system  
unit for translation and then sent  
back to the display screen.  
Sometimes called conversational  
mode.  
Line speed  
9600  
bps  
9600  
bps  
9600  
bps  
Uses the 9600 bps (bits per  
second) line speed to  
communicate with the system unit.  
Word length  
(bits)  
8
8
8
Selects eight bits as a data word  
length (byte).  
Parity  
No  
No  
No  
Does not add a parity bit, and is  
used together with the word length  
attribute to form the 8-bit data  
word (byte).  
Stop bit  
1
1
1
Places a bit after a data word  
(byte).  
Turnaround  
character  
CR  
CR  
CR  
Selects the carriage return (CR)  
character as the line turnaround  
character.  
Interface  
EIA-232  
IPRTS  
EIA-232  
IPRTS  
EIA-232  
IPRTS  
Uses the EIA-232 interface  
protocol.  
Line control  
Uses the Permanent Request to  
Send (IPRTS) signal to  
communicate with system unit.  
Break signal  
(ms)  
500  
On  
500  
On  
500  
The terminal sends a Break Signal  
to the system unit within 500 ms  
after the Break key is pressed.  
Send null suppress  
Send null  
Trailing null characters are not  
sent to the system unit.  
On  
Trailing null characters are sent to  
the system unit.  
Response delay (ms)  
100  
100  
100  
The terminal waits for 100ms for  
the system unit to respond.  
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Additional Keyboard Attributes  
The following keyboard attributes are for the keyboard attached to the 3151, 3161,  
and 3164 terminals.  
Keyboard  
Setup  
Attributes  
3151/11/  
31/41  
Settings  
3151  
/51/61  
Settings  
3161  
/3164  
Settings  
Description  
Enter  
Return  
New line  
CR  
Return  
New line  
CR  
Return  
New line  
CR  
The Enter key functions as the  
Return key.  
Return  
New line  
The cursor moves to the next line  
when the Return key is pressed.  
The Return key generates the  
carriage return (CR) and the line  
feed (LF) characters. The line  
turnaround occurs after the CR  
and LF characters are generated.  
Send  
Page  
Page  
Page  
The contents of the current page  
are sent to the system unit when  
the Send key is pressed.  
Insert  
character  
Space  
Space  
Space  
A blank character is inserted when  
the Insert key is pressed.  
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Additional Printer Attributes  
The following printer attributes are for a printer attached to the 3151, 3161, and 3164  
terminals.  
Printer  
Setup  
Attributes  
3151/11/  
31/41  
Settings  
3151  
/51/61  
Settings  
3161  
/3164  
Settings  
Description  
Line speed  
9600  
9600  
9600  
Uses 19200 or 9600 bps (bits per  
second) line speed to  
communicate with the system unit.  
Word  
length  
(bits)  
8
8
8
Selects eight bits as a data word  
length (byte).  
Parity  
Even  
1
Even  
1
No  
1
Stop bit  
Places a bit after a data word  
(byte).  
Characters  
Line end  
Print  
ALL  
ALL  
CR-LF  
Viewport  
Off  
Print EOL  
Print null  
Off  
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Online Diagnostics Modes of Operation  
The Online Diagnostics can be run in the following three modes:  
Ÿ Service Mode  
Ÿ Concurrent Mode  
Ÿ Maintenance Mode  
Service Mode  
Service mode provides the most complete checkout of the system resources. This  
mode also requires that no other programs be running on the system. All system  
resources, except the SCSI adapter and the disk drives used for paging, can be  
tested. However, note that the memory and processor are only tested during POST,  
and the results of the POST tests are reported by diagnostics.  
Error-log analysis is done in service mode when you select the Problem  
Determination option on the DIAGNOSTIC MODE SELECTION menu.  
Running the Online Diagnostics in Service Mode  
To run Online Diagnostics in service mode, use the following steps:  
1. Ask the system operator to stop all programs, including the AIX operating  
system.  
2. Turn off the power.  
3. Remove all tapes, diskettes, and CD-ROMs.  
4. Turn on the power.  
a. When the Keyboard indicator appears, press the numeric 6 key on the  
keyboard to indicate that diagnostics are to be loaded.  
b. Enter any requested passwords.  
c. Follow any instructions to select a console.  
5. After the diagnostic controller loads, DIAGNOSTIC OPERATING  
INSTRUCTIONS appear on the console display.  
6. Follow the displayed instructions to test the desired resources.  
7. When testing is complete, use the F3 key to return to the DIAGNOSTIC  
OPERATING INSTRUCTIONS.  
8. Press the F3 key (from a defined terminal) or press 99 (for an undefined  
terminal) to shut down the diagnostics before turning off the system unit.  
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Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menu  
which offers two options: continuing with the shutdown by pressing the F3  
key; or returning to diagnostics by pressing Enter.  
For undefined terminals, pressing 99 produces a full-screen menu which  
offers two options: continuing with the shutdown by pressing 99 and then  
Enter; or returning to diagnostics by pressing Enter.  
Concurrent Mode  
Use concurrent mode to run Online Diagnostics on some of the system resources  
while the system is running normal activity.  
Because the system is running in normal operation, the following resources cannot  
be tested in concurrent mode:  
Ÿ SCSI adapters connected to paging devices  
Ÿ Disk drive used for paging  
Ÿ Some display adapters and graphics related devices  
Ÿ Memory (tested during POST)  
Ÿ Processor (tested during POST)  
Three levels of testing exist in concurrent mode:  
Ÿ The share-test level tests a resource while the resource is being shared by  
programs running in the normal operation. This testing is mostly limited to normal  
commands that test for the presence of a device or adapter.  
Ÿ The sub-test level tests a portion of a resource while the remaining part of the  
resource is being used in normal operation. For example, this test could test one  
port of a multiport device while the other ports are being used in normal  
operation.  
Ÿ The full-test level requires the device not be assigned to or used by any other  
operation. This level of testing on a disk drive might require the use of the  
varyoff command. The diagnostics display menus to allow you to vary off the  
needed resource.  
Error-log analysis is done in concurrent mode when you select the Problem  
Determination option on the DIAGNOSTIC MODE SELECTION menu.  
To run the Online Diagnostics in concurrent mode, you must be logged on to the AIX  
operating system and have proper authority to issue the commands (if help is  
needed, see the system operator).  
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The diag command loads the diagnostic controller and displays the Online  
Diagnostic menus.  
Running the Online Diagnostics in Concurrent Mode  
To run Online Diagnostics in concurrent mode, use the following steps:  
1. Log on to the AIX operating system as root or superuser (su).  
2. Enter the diag command.  
3. When the DIAGNOSTIC OPERATING INSTRUCTIONS display, follow the  
instructions to check out the desired resources.  
4. When testing is complete, use the F3 key to return to the DIAGNOSTIC  
OPERATING INSTRUCTIONS. Press the F3 key again to return to the AIX  
operating system prompt. Be sure to vary on any resource you had varied to off.  
5. Press the Ctrl-D key sequence to log off from root or superuser (su).  
Maintenance Mode  
Maintenance mode runs the Online Diagnostics using the customer's version of the  
AIX operating system. This mode requires that all activity on the AIX operating  
system be stopped so the Online Diagnostics have most of the resources available  
to check. All of the system resources except the SCSI adapters, memory, processor,  
and the disk drive used for paging can be checked.  
Error log analysis is done in maintenance mode when you select the Problem  
Determination option on the DIAGNOSTIC MODE SELECTION menu.  
Use the shutdown -m command to stop all activity on the AIX operating system and  
put the AIX operating system into maintenance mode. The diag command is then  
used to invoke the diagnostic controller so you can run the diagnostics. After the  
diagnostic controller is loaded, follow the normal diagnostic instructions.  
Running the Online Diagnostics in Maintenance Mode  
To run the Online Diagnostics in maintenance mode, you must be logged on to the  
customer's version of the AIX operating system as root or superuser (su). Use the  
following steps to run the Online Diagnostics in maintenance mode:  
1. Stop all programs except the AIX operating system (if help is needed, see the  
system operator).  
2. Log on to the AIX operating system as root or superuser (su).  
3. Enter the shutdown -m command.  
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4. When a message indicates the system is in maintenance mode, enter the diag  
command.  
Note: It might be necessary to set TERM type again.  
5. When DIAGNOSTIC OPERATING INSTRUCTIONS screen displays, follow the  
displayed instructions to check out the desired resources.  
6. When testing is complete, use the F3 key to return to DIAGNOSTIC  
OPERATING INSTRUCTIONS. Press the F3 key again to return to the AIX  
operating system prompt.  
7. Press Ctrl-D to log off from root or superuser.  
Standalone Diagnostic Operation  
Use Standalone Diagnostics to test the system when the Online Diagnostics are not  
installed and as a method of testing the disk drives that cannot be tested by the  
Online Diagnostics.  
Note: No Error Log Analysis is done by the Standalone Diagnostics. The CD-ROM  
drive and the SCSI controller that controls it cannot be tested by the  
Standalone Diagnostics.  
Running the Standalone Diagnostics  
To run Standalone Diagnostics in service mode, use the following steps:  
1. Verify with the system administrator and system users that the system unit may  
be shut down. Then stop all programs including the AIX operating system. (Refer  
to the AIX operating system documentation for shutdown command information.)  
2. Remove all tapes, diskettes, and CD-ROMs.  
3. Insert the Diagnostic CD into the CD-ROM drive.  
4. Turn off the system unit.  
5. Turn on the power.  
a. After the Keyboard indicator appears, press the numeric 5 key on the  
keyboard to indicate that diagnostics are to be loaded.  
b. Enter any requested passwords.  
c. Follow any instructions to select a console.  
6. After the diagnostic controller loads, DIAGNOSTIC OPERATING  
INSTRUCTIONS appear on the console display.  
7. Follow the displayed instructions to test the desired resources.  
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8. When testing is complete, use the F3 key to return to the DIAGNOSTIC  
OPERATING INSTRUCTIONS.  
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Chapter 6. Introducing Tasks and Service Aids  
The AIX Diagnostic Package contains programs that are called Tasks. Tasks can be  
thought of as performing a specific function on a resource; for example, running  
diagnostics, or performing a service aid on a resource. This chapter describes the  
Tasks available in AIX Diagnostics Version 4.2 and later.  
Note: Many of these programs work on all system model architectures. Some  
programs are only accessible from Online Diagnostics in Service or  
Concurrent mode, while others might be accessible only from Standalone  
Diagnostics. Still other programs may only be supported on a particular  
system architecture, such as CHRP (Common Hardware Reference Platform).  
To perform one of these tasks, use the Task Selection option from the FUNCTION  
SELECTION menu.  
After a task is selected, a resource menu may be presented showing all resources  
supported by the task.  
A fast path method is also available to perform a task by using the diag command  
and the -T flag. By using the fast path, the user can bypass most of the introductory  
menus to access a particular task. The user is presented with a list of resources  
available to support the specified task. The fast path tasks are as follows:  
Ÿ Certify – Certifies media  
Ÿ Chkspares – Checks for the availability of spare sectors  
Ÿ Download – Downloads microcode to an adapter or device  
Ÿ Disp_mcode – Displays current level of microcode  
Ÿ Format – Formats media  
Ÿ Identify – Identifies the PCI RAID physical disks  
Ÿ IdentifyRemove – Identifies and removes devices (Hot Plug)  
To run these tasks directly from the command line, specify the resource and other  
task-unique flags. Use the descriptions in this chapter to understand which flags are  
needed for a given task.  
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Tasks  
The following tasks are described in this chapter:  
Ÿ Add Resource to Resource List  
Ÿ AIX Shell Prompt  
Ÿ Analyze Adapter Internal Log  
Ÿ Backup and Restore Media  
Ÿ Certify Media  
Ÿ Change Hardware Vital Product Data  
Ÿ Configure Dials and LPFKeys  
Ÿ Configure Reboot Policy  
Ÿ Configure Remote Maintenance Policy  
Ÿ Configure Ring Indicate Power On Policy  
Ÿ Configure Surveillance Policy  
Ÿ Create Customized Configuration Diskette  
Ÿ Delete Resource from Resource List  
Ÿ Disk Maintenance  
Ÿ Display Configuration and Resource List  
Ÿ Display Firmware Device Node Information  
Ÿ Display Hardware Error Report  
Ÿ Display Hardware Vital Product Data  
Ÿ Display Machine Check Error Log  
Ÿ Display Microcode Level  
Ÿ Display or Change Bootlist  
Ÿ Display or Change Diagnostic Run Time Options  
Ÿ Display Previous Diagnostic Results  
Ÿ Display Resource Attributes  
Ÿ Display Service Hints  
Ÿ Display Software Product Data  
Ÿ Display System Environmental Sensors  
Ÿ Display Test Patterns  
Ÿ Download Microcode  
Ÿ Fibre Channel RAID Service Aids  
Ÿ Flash SK-NET FDDI Firmware  
Ÿ Format Media  
Ÿ Generic Microcode Download  
Ÿ Hot Plug Task  
Ÿ Local Area Network Analyzer  
Ÿ Log Repair Action  
Ÿ Periodic Diagnostics  
Ÿ PCI RAID Physical Disk Identify  
Ÿ Process Supplemental Media  
Ÿ Run Diagnostics  
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Ÿ Run Error Log Analysis  
Ÿ Run Exercisers  
Ÿ Save or Restore Hardware Management Policies  
Ÿ SCSI Bus Analyzer  
Ÿ SCSD Tape Drive Service Aid  
Ÿ Spare Sector Availability  
Ÿ SSA Service Aid  
Ÿ Update Disk Based Diagnostics  
Ÿ Update System or Service Processor Flash  
Ÿ 7135 RAIDiant Array Service Aids  
Ÿ 7318 Serial Communication Network Server  
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Add Resource to Resource List  
Use this task to add resources back to the resource list.  
Note: Only resources that were previously detected by the diagnostics and deleted  
from the Diagnostic Test List are listed. If no resources are available to be  
added, then none are listed.  
AIX Shell Prompt  
Note: Use this service aid in Online Service Mode only.  
This service aid allows access to the AIX command line. To use this service aid, the  
user must know the root password (when a root password has been established).  
Note: Do not use this task to install code or to change the configuration of the  
system. This task is intended to view files, configuration records, and data.  
Using this service aid to change the system configuration or install code can  
produce unexplained system problems after exiting the diagnostics.  
Analyze Adapter Internal Log  
The PCI RAID adapter has an internal log that logs information about the adapter  
and the disk drives attached to the adapter. Whenever data is logged in the internal  
log, the device driver copies the entries to the AIX system error log and clears the  
internal log.  
The Analyze Adapter Internal Log service aid analyzes these entries in the AIX  
system error log. The service aid displays the errors and the associated service  
actions. Entries that do not require any service actions are ignored.  
Backup and Restore Media  
This service aid allows verification of backup media and devices. It presents a menu  
of tape and diskette devices available for testing and prompts for selecting the  
desired device. It then presents a menu of available backup formats and prompts for  
selecting the desired format. The supported formats are tar, backup, and cpio.  
After the device and format are selected, the service aid backs up a known file to the  
selected device, restores that file to /tmp, and compares the original file to the  
restored file. The restored file remains in /tmp to allow for visual comparison. All  
errors are reported.  
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Certify Media  
This task allows the selection of diskette or hard files to be certified.  
Hard files can be connected either to a SCSI adapter (non-RAID) or a PCI SCSI  
RAID adapter. The usage and criteria for a hard file connected to a non-RAID SCSI  
adapter are different from those for a hard file connected to a PCI SCSI RAID  
adapter.  
Ÿ Certify Diskette  
This selection enables you to verify the data written on a diskette. When you  
select this service aid, a menu asks you to select the type of diskette being  
verified. The program then reads all of the ID and data fields on the diskette one  
time and displays the total number of bad sectors found.  
Ÿ Certify Hardfile Attached to a Non-RAID SCSI Adapter  
This selection reads all of the ID and data fields. It checks for bad data and  
counts all errors encountered. If the unrecovered data errors exceed the  
threshold value, the hard file needs to be formatted and certified. If the  
recovered data errors, as well as recovered and unrecovered equipment errors  
exceed the threshold values, the disk needs to be replaced.  
This task can be run directly from the AIX command line. See the following  
command syntax:  
diag -c -d deviceName -T "certify"  
Ÿ Certify Hardfile attached to a PCI SCSI RAID Adapter  
This selection is used to certify physical disks attached to a PCI SCSI RAID  
adapter. Certify reads the entire disk and checks for recovered errors,  
unrecovered errors, and reassigned errors. If these errors exceed the threshold  
values, the user is prompted to replace the physical disk.  
This task can be run directly from the AIX command line. See the following  
command syntax:  
diag -c -d RAID adapterName -T "certify {-l chID | -A}"  
Flag  
-I  
-A  
Description  
Physical Disk channel/ID (example: 27)  
All disks  
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Change Hardware Vital Product Data  
Use this service aid to display the Display/Alter VPD Selection Menu. The menu lists  
all resources installed on the system. When a resource is selected, a menu displays  
that lists all the VPD for that resource.  
Note: The user cannot alter the VPD for a specific resource unless it is not  
machine-readable.  
Configure Dials and LPF Keys  
Note: The Dials and LPF Keys service aid is not supported in standalone mode  
(CD-ROM and NIM) on systems with 32 MB or less memory. If you have  
problems in standalone mode, use the hardfile-based diagnostics.  
This service aid provides a tool for configuring and removing dials and LPF Keys to  
the asynchronous serial ports.  
Since version 4.1.3 a tty must be defined on the async port before the Dials and LPF  
Keys can be configured on the port. Prior to version 4.2, the Dials and LPF Keys  
could only be configured on the standard serial ports. In version 4.2 and later, the  
Dials and LPF Keys can be configured on any async port.  
This selection invokes the SMIT utility to allow Dials and LPF Keys configuration. A  
tty must be in the available state on the async port before the Dials and LPF Keys  
can be configured on the port. The task allows an async adapter to be configured,  
then a tty port defined on the adapter. Dials and LPF Keys can then be defined on  
the port.  
Configure Reboot Policy  
This service aid controls how the system tries to recover from a system crash.  
Use this service aid to display and change the following settings for the Reboot  
Policy.  
Note: Because of system capability, some of the following settings might not be  
displayed by this service aid.  
Ÿ Maximum Number of Reboot Attempts  
Enter a number that is 0 or greater.  
Note: A value of 0 indicates 'do not attempt to reboot' to a crashed system.  
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This number is the maximum number of consecutive attempts to reboot the  
system. The term reboot, in the context of this service aid, is used to describe  
bringing system hardware back up from scratch; for example, from a system  
reset or power-on.  
When the reboot process completes successfully, the reboot attempts count is  
reset to 0, and a restart begins. The term restart, in the context of this service  
aid, is used to describe the operating system activation process. Restart always  
follows a successful reboot.  
When a restart fails, and a restart policy is enabled, the system attempts to  
reboot for the maximum number of attempts.  
Ÿ Use the O/S Defined Restart Policy (1=Yes, 0=No)  
When 'Use the O/S Defined Restart Policy' is set to Yes, the system attempts to  
reboot from a crash if the operating system has an enabled Defined Restart or  
Reboot Policy.  
When 'Use the O/S Defined Restart Policy' is set to No, or the operating system  
restart policy is undefined, then the restart policy is determined by the  
'Supplemental Restart Policy'.  
Ÿ Enable Supplemental Restart Policy (1=Yes, 0=No)  
The 'Supplemental Restart Policy', if enabled, is used when the O/S Defined  
Restart Policy is undefined, or is set to False.  
When surveillance detects operating system inactivity during restart, an enabled  
'Supplemental Restart Policy' causes a system reset and the reboot process  
begins.  
Ÿ Call-Out Before Restart (on/off)  
When enabled, Call-Out Before Restart allows the system to call out (on a serial  
port that is enabled for call-out) when an operating system restart is initiated.  
Such calls can be valuable if the number of these events becomes excessive,  
thus signalling bigger problems.  
Ÿ Enable Unattended Start Mode (1=Yes, 0=No)  
When enabled, 'Unattended Start Mode' allows the system to recover from the  
loss of ac power.  
If the system was powered-on when the ac loss occurred, the system reboots  
when power is restored. If the system was powered-off when the ac loss  
occurred, the system remains off when power is restored.  
You can access this service aid directly from the AIX command line, by typing:  
/usr/lpp/diagnostics/bin/uspchrp -b  
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Configure Remote Maintenance Policy  
The Remote Maintenance Policy includes modem configurations and phone numbers  
to use for remote maintenance support.  
Use this service aid to display and change the following settings for the Remote  
Maintenance Policy.  
Note: Because of system capability, some of the following settings might not be  
displayed by this service aid.  
Ÿ Configuration File for Modem on S1  
Configuration File for Modem on S2  
Enter the name of a modem configuration file to load on either serial port 1 (S1)  
or serial port 2 (S2). The modem configuration files are located in the directory  
/usr/share/modems. If a modem file is already loaded, it is indicated by Modem  
file currently loaded.  
Ÿ Modem file currently loaded on S1  
Modem file currently loaded on S2  
This is the name of the file that is currently loaded on serial port 1 or  
serial port 2.  
Note: These settings are only shown when a modem file is loaded for a serial  
port.  
Ÿ Call In Authorized on S1 (on/off)  
Call In Authorized on S2 (on/off)  
Call In allows the Service Processor to receive a call from a remote terminal.  
Ÿ Call Out Authorized on S1 (on/off)  
Call Out Authorized on S2 (on/off)  
Call Out allows the Service Processor to place calls for maintenance.  
Ÿ S1 Line Speed  
S2 Line Speed  
A list of line speeds is available by using List on the screen.  
Ÿ Service Center Phone Number  
This is the number of the service center computer. The service center usually  
includes a computer that takes calls from systems with call-out capability. This  
computer is referred to as "the catcher." The catcher expects messages in a  
specific format to which the Service Processor conforms. For more information  
about the format and catcher computers, refer to the README file in the AIX  
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/usr/samples/syscatch directory. Contact the service provider for the correct  
telephone number to enter here.  
Ÿ Customer Administrative Center Phone Number  
This is the number of the System Administration Center computer (catcher) that  
receives problem calls from systems. Contact the system administrator for the  
correct telephone number to enter here.  
Ÿ Digital Pager Phone Number In Event of Emergency  
This is the number for a pager carried by someone who responds to problem  
calls from your system.  
Ÿ Customer Voice Phone Number  
This is the number for a telephone near the system, or answered by someone  
responsible for the system. This is the telephone number left on the pager for  
callback.  
Ÿ Customer System Phone Number  
This is the number to which your system's modem is connected. The service or  
administrative center representatives need this number to make direct contact  
with your system for problem investigation. This is also referred to as the Call In  
phone number.  
Ÿ Customer Account Number  
This number is available for service providers to use for record-keeping and  
billing.  
Ÿ Call Out Policy Numbers to call if failure  
This is set to either first or all. If the call out policy is set to first, call-out stops at  
the first successful call to one of the following numbers in the order listed:  
1. Service Center  
2. Customer Administrative Center  
3. Pager  
If Call Out Policy is set to all, call out attempts to call all of the following numbers  
in the order listed:  
1. Service Center  
2. Customer Administrative Center  
3. Pager  
Ÿ Customer RETAIN Login ID  
Customer RETAIN Login Password  
These settings apply to the RETAIN service function.  
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Ÿ Remote Timeout, in seconds  
Remote Latency, in seconds  
These settings are functions of the service provider's catcher computer.  
Ÿ Number of Retries While Busy  
This is the number of times the system retrys calls that result in a busy signal.  
Ÿ System Name (System Administrator Aid)  
This is the name given to the system and is used when reporting problem  
messages.  
Note: Knowing the system name aids the support team in quickly identifying the  
location, configuration, history, and so on of your system.  
You can access this service aid directly from the AIX command line, by typing:  
/usr/lpp/diagnostics/bin/uspchrp -m  
Configure Ring Indicate Power-On Policy  
This service aid allows the user to power-on a system by telephone from a remote  
location. If the system is powered off, and Ring Indicate Power On is enabled, the  
system powers on at a predetermined number of rings. If the system is already on,  
no action is taken. In either case, the telephone call is not answered, and the caller  
receives no feedback that the system has powered on.  
Use this service aid to display and change the following settings for the Ring Indicate  
Power-On Policy:  
Note: Because of system capability, some of the following settings might not be  
displayed by this service aid.  
Ÿ Power On Via Ring Indicate (on/off)  
Ÿ Number of Rings Before Power On  
You can access this service aid directly from the AIX command line, by typing:  
/usr/lpp/diagnostics/bin/uspchrp -r  
Configure Surveillance Policy  
This service aid monitors the system for hang conditions; that is, hardware or  
software failures that cause operating system inactivity. When enabled, and  
surveillance detects operating system inactivity, a call is placed to report the failure.  
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Use this service aid to display and change the following settings for the Surveillance  
Policy.  
Note: Because of system capability, some of the following settings might not be  
displayed by this service aid:  
Ÿ Surveillance (on/off)  
Ÿ Surveillance Time Interval  
This is the maximum time between heartbeats from the operating system.  
Ÿ Surveillance Time Delay  
This is the time to delay between when the operating system is in control and  
when to begin operating system surveillance.  
Ÿ Changes are to Take Effect Immediately  
Set this to Yes if the changes made to the settings in this menu are to take place  
immediately. Otherwise, the changes take effect beginning with the next system  
boot.  
You can access this service aid directly from the AIX command line, by typing:  
/usr/lpp/diagnostics/bin/uspchrp -s  
Create Customized Configuration Diskette  
This selection invokes the Diagnostic Package Utility Service Aid, which allows the  
user to create a standalone diagnostic package configuration diskette.  
The Standalone Diagnostic Package Configuration Diskette allows the following to be  
changed from the console:  
Ÿ Default refresh rate for a low function terminal (LFT)  
The refresh rate used by the standalone diagnostic package is 60Hz. If the  
display's refresh rate is 77Hz, then set the refresh rate to 77.  
Ÿ Different async terminal console  
You can create a console configuration file that allows a terminal attached to any  
RS232 or RS422 adapter to be selected as a console device. The default device  
is an RS232 tty attached to the first standard serial port (S1).  
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Delete Resource from Resource List  
Use this task to delete resources from the resource list.  
Note: Only resources that were previously detected by the diagnostics and have not  
been deleted from the Diagnostic Test List are listed. If no resources are available  
to be deleted, then none are listed.  
Disk Maintenance  
This service aid provides the following functions:  
Ÿ Disk to Disk Copy  
Ÿ Display/Alter Sector  
Disk to Disk Copy  
Notes:  
1. This service aid cannot be used to update to a different size drive. The service  
aid only supports copying from a SCSI drive to another SCSI drive of similar  
size.  
2. Use the migratepv command when copying the contents to other disk drive  
types. This command also works when copying SCSI disk drives or when  
copying to a different size SCSI disk drive. Refer to System Management Guide:  
Operating System and Devices for a procedure on migrating the contents of a  
physical volume.  
This publication is located on the AIX V4.3 Documentation CD. The  
documentation information is made accessible by loading the documentation CD  
onto the hard disk or by mounting the CD in the CD-ROM drive.  
This selection allows you to recover data from an old drive when replacing it with a  
new drive. The service aid recovers all Logical Volume Manager (LVM) software  
reassigned blocks. To prevent corrupted data from being copied to the new drive,  
the service aid stops if an unrecoverable read error is detected. To help prevent  
possible problems with the new drive, the service aid stops if the number of bad  
blocks being reassigned reaches a threshold.  
To use this service aid, both the old and new disks must be installed in or attached  
to the system with unique SCSI addresses. This requires that the new disk drive  
SCSI address must be set to an address that is not currently in use and the drive be  
installed in an empty location. If there are no empty locations, then one of the other  
drives must be removed. When the copy is complete, only one drive can remain  
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installed. Either remove the target drive to return to the original configuration, or  
perform the following procedure to complete the replacement of the old drive with the  
new drive:  
1. Remove both drives.  
2. Set the SCSI address of the new drive to the SCSI address of the old drive.  
3. Install the new drive in the old drive's location.  
4. Install any other drives (that were removed) into their original location.  
To prevent problems that can occur when running this service aid from disk, it is  
suggested that this service aid be run, when possible, from the diagnostics that are  
loaded from removable media.  
Display/Alter Sector  
This selection allows the user to display and alter information on a disk sector.  
Note: Use caution when you use this service aid because inappropriate modification  
to some disk sectors can result in total loss of all data on the disk.  
Sectors are addressed by their decimal sector number. Data is displayed both in  
hex and in ASCII. To prevent corrupted data from being accessed, the service aid  
does not display information that cannot be read correctly.  
Display Configuration and Resource List  
If a device is not included in the Test List or if you think a Diagnostic Package for a  
device is not loaded, check by using the Display Configuration and Resource List  
task. If the device you want to test has a plus (+) sign or a minus (-) sign preceding  
its name, the Diagnostic Package is loaded. If the device has an asterisk (*)  
preceding its name, the Diagnostic Package for the device is not loaded or is not  
available.  
This service aid displays the item header only for all installed resources, no vital  
product data (VPD) is displayed. Use this service aid when there is no need to see  
the VPD.  
Display Firmware Device Node Information  
This task displays the firmware device node information that appears on CHRP  
platforms. This task is intended to gather more information about individual or  
particular devices on the system. The format of the output data may differ  
depending on which level of the AIX operating system is installed.  
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Display Hardware Error Report  
This service aid uses the errpt command to view the hardware error log.  
The Display Error Summary and Display Error Detail selection provide the same type  
of report as the errpt command. The Display Error Analysis Summary and Display  
Error Analysis Detail selection provide additional analysis.  
Display Hardware Vital Product Data  
This service aid displays all installed resources, along with any VPD for those  
resources. Use this service aid when you want to look at the VPD for a specific  
resource.  
Display Machine Check Error Log  
Note: The Machine Check Error Log Service Aid is available only on Standalone  
Diagnostics.  
When a machine check occurs, information is collected and logged in an NVRAM  
error log before the system unit shuts down. This information is logged in the AIX  
error log and cleared from NVRAM when the system is rebooted from the hard disk,  
LAN, or standalone media. When booting from Standalone Diagnostics, this service  
aid converts the logged information into a readable format that can be used to isolate  
the problem. When booting from the hard disk or LAN, the information can be  
viewed from the AIX error log using the Hardware Error Report Service Aid. In either  
case, the information is analyzed when the sysplanar0 diagnostics are running in  
Problem Determination Mode.  
Display Microcode Level  
This service aid enables you to display the current level of microcode on an adapter  
or device. See the following command syntax:  
diag -c -d device_name -T "disp_mcode"  
Display or Change Bootlist  
This service aid allows the bootlist to be displayed, altered, or erased.  
The system attempts to perform an IPL from the first device in the list. If the device  
is not a valid IPL device or if the IPL fails, the system proceeds in turn to the other  
devices in the list to attempt an IPL.  
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Display or Change Diagnostic Run-Time Options  
The Display or Change Diagnostic Run-Time Options task allows the diagnostic  
run-time options to be set.  
Note: The run-time options are used only when selecting the Run Diagnostic task.  
The run-time options are:  
Ÿ Display Diagnostic Mode Selection Menus  
This option allows the user to turn on or off displaying the DIAGNOSTIC MODE  
SELECTION MENU (the default is on).  
Ÿ Run Tests Multiple Times  
This option allows the user to turn on or off running the diagnostic in loop mode  
(the default is off).  
Note: This option is only displayed when you run Online Diagnostics in Service  
Mode.  
Ÿ Include Advanced Diagnostics  
This option allows the user to turn on or off including the Advanced Diagnostics  
(the default is off).  
Ÿ Include Error Log Analysis  
This option allows the user to turn on or off including the Error Log Analysis  
(ELA) (the default is off).  
Ÿ Number of Days Used to Search Error Log  
This option allows the user to select the number of days for which to search the  
AIX error log for errors when running the Error Log Analysis. The default is  
seven days, but it can be changed from one to sixty days.  
Ÿ Display Progress Indicators  
This option allows the user to turn on or off the progress indicators when running  
the Diagnostic Applications. The progress indicators display the test that is  
running in a popup box at the bottom of the screen (the default is on).  
Ÿ Diagnostic Event Logging  
This option allows the user to turn on or off logging information to the Diagnostic  
Event Log (the default is on).  
Ÿ Diagnostic Event Log File Size  
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This option allows the user to select the maximum size of the Diagnostic Event  
Log. The default size for the Diagnostic Event Log is 100KB. The size can be  
increased in 100KB increments to a maximum of 1MB.  
Display Previous Diagnostic Results  
Note: This service aid is not available when you load the diagnostics from a source  
other than a hard disk drive or a network.  
This service aid allows a service representative to display results from a previous  
diagnostic session. When the Display Previous Diagnostic Results option is  
selected, the user can view up to 25 no trouble found (NTF) and service request  
number (SRN) results.  
This service aid displays Diagnostic Event Log information. You can display the  
Diagnostic Event Log in a short version or a long version. The Diagnostic Event Log  
contains information about events logged by a diagnostic session.  
This service aid displays the information in reverse chronological order. If more  
information is available than can be displayed on one screen, use the Page Down  
and Page Up keys to scroll through the information.  
This information is not from the AIX operating system error log. This information is  
stored in the /var/adm/ras directory.  
You can run the command from the AIX command line by typing:  
/usr/lpp/diagnostics/bin/diagrpt [[-o] | [-s mmddyy] | [-a] | [-r]]  
Flag  
Description  
-o  
Displays the last diagnostic results file stored in the  
/etc/lpp/diagnostics/data directory.  
-s mmddyy Displays all diagnostic result files logged since the date specified.  
-a  
-r  
Displays the long version of the Diagnostic Event Log.  
Displays the short version of the Diagnostic Event Log.  
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Display Resource Attributes  
This task displays the Customized Device Attributes associated with a selected  
resource. This task is similar to running the lsattr -E -l resource command.  
Display Service Hints  
This service aid reads and displays the information in the CEREADME file from the  
diagnostics media. This file contains information that is not contained in the  
publications for this version of the diagnostics. The file also contains information  
about using this particular version of diagnostics.  
Use the arrow keys to scroll through the information in the file.  
Display Software Product Data  
This task uses SMIT to display information about the installed software and provides  
the following functions:  
Ÿ List Installed Software  
Ÿ List Applied but Not Committed Software Updates  
Ÿ Show Software Installation History  
Ÿ Show Fix (APAR) Installation Status  
Ÿ List Fileset Requisites  
Ÿ List Fileset Dependents  
Ÿ List Files Included in a Fileset  
Ÿ List File Owner by Fileset  
Display System Environmental Sensors  
This service aid displays the environmental sensors implemented on a CHRP  
system. The information displayed is the sensor name, physical location code, literal  
value of the sensor status, and the literal value of the sensor reading.  
The sensor status can be any one of the following:  
Ÿ Normal – The sensor reading is within the normal operating range.  
Ÿ Critical High – The sensor reading indicates a serious problem with the device.  
Run diagnostics on sysplanar0 to determine what repair action is needed.  
Ÿ Critical Low – The sensor reading indicates a serious problem with the device.  
Run diagnostics on sysplanar0 to determine what repair action is needed.  
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Ÿ Warning High – The sensor reading indicates a problem with the device. This  
could become a critical problem if action is not taken. Run diagnostics on  
sysplanar0 to determine what repair action is needed.  
Ÿ Warning Low – The sensor reading indicates a problem with the device. This  
could become a critical problem if action is not taken. Run diagnostics on  
sysplanar0 to determine what repair action is needed.  
Ÿ Hardware Error - The sensor could not be read because of a hardware error.  
Run diagnostics on sysplanar0 in problem-determination mode to determine what  
repair action is needed.  
Ÿ Hardware Busy – The system has repeatedly returned a busy indication, and a  
reading is not available. Try the service aid again. If the problem continues, run  
diagnostics on sysplanar0 in problem-determination mode to determine what  
repair action is needed.  
This service aid can also be run as a command. You can use the command to list  
the sensors and their values in a text format, list the sensors and their values in  
numerical format, or a specific sensor can be queried to return either the sensor  
status or sensor value.  
Run the command by entering one of the following:  
/usr/lpp/diagnostics/bin/uesensor -l | -a  
/usr/lpp/diagnostics/bin/uesensor -t token -i index [-v]  
Flag  
-l  
-a  
Description  
List the sensors and their values in a text format.  
List the sensors and their values in a numerical format. For each sensor,  
the following numerical values are displayed as:  
token index status measured value location code  
-t token Specifies the sensor token to query.  
-i index Specifies the sensor index to query.  
-v  
Indicates to return the sensor measured value. The sensor status is  
returned by default.  
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Examples  
The following are examples of ways you can use the Display System Environmental  
Sensors service aid.  
1. Display a list of the environmental sensors:  
/usr/lpp/diagnostics/bin/uesensor -l  
Sensor = Fan Speed  
Status = Normal  
Value = 2436 RPM  
Location Code = F1  
Sensor = Power Supply  
Status = Normal  
Value = Present and operational  
Location Code = V1  
Sensor = Power Supply  
*Status = Critical low  
Value = Present and not operational  
Location Code = V2  
2. Display a list of the environmental sensors in a numerical list:  
/usr/lpp/diagnostics/bin/uesensor -a  
3 0 11 87 P1  
9001 0 11 2345 F1  
9004 0 11 2 V1  
9004 1 9 2 V2  
3. Return the status of sensor 9004, index 1:  
/usr/lpp/diagnostics/bin/uesensor -t 9ðð4 -i 1  
9
4. Return the value of sensor 9004, index 1:  
/usr/lpp/diagnostics/bin/uesensor -t 9ðð4 -i 1 -v  
2
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Display Test Patterns  
This service aid provides a means of adjusting system display units by providing  
displayable test patterns. The user works through a series of menus to select the  
display type and test pattern. After the selections are made, the test pattern  
displays.  
Download Microcode  
This service aid provides a way to copy microcode to an adapter or device. The  
service aid presents a list of adapters and devices that use microcode. After the  
adapter or device is selected, the service aid provides menus to guide you in  
checking the current level and downloading the needed microcode.  
This task can be run directly from the AIX command line. See the following sections  
for instructions on downloading to a particular type of adapter or device.  
Download Microcode to PCI SCSI RAID Adapter  
See the command syntax for a PCI SCSI RAID Adapter:  
diag -c -d RAID adapterName -T "download [-B] [-D] [-P]"  
Flag  
-B  
-D  
Description  
Download boot block microcode (default to functional microcode)  
Microcode is on diskette (default to /etc/microcode directory)  
Download the previous level of microcode (default to latest level)  
-P  
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Download Microcode to Disk Drive Attached to a PCI SCSI RAID  
Adapter  
See the following command syntax for a disk drive attached to a PCI SCSI RAID  
Adapter.  
diag -c -d RAID adapterName -T "download {-l chID | -A} [-D] [-P]"  
Flag  
-A  
-D  
-l  
Description  
All disk drives  
Microcode is on diskette (default to /etc/microcode directory)  
RAID disk drive–physical disk channel/ID (example 27)  
Download the previous level of microcode (default to latest level)  
-P  
Download Microcode to a PCI FC-AL Adapter  
See the following command syntax for a PCI FC-AL Adapter.  
diag -c -d device_name -T "download [-s {diskette|disk}]  
[-f] [-l {latest|previous}]"  
Flag  
-d  
-f  
Description  
Device name is the name of the adapter.  
Force the download even if the current level of microcode is not on the  
media.  
-l  
-s  
Level of microcode to download. The default is latest.  
Source of the new microcode. The default value is disk.  
The microcode image file must be located in /etc/microcode.  
Download Microcode to Other Devices  
The following usage statements describe the syntax of the command:  
diag -c -d device_name -T "download [-s diskette] [-l previous] [-F]"  
Flag  
-F  
Description  
Force flag. Required to download microcode if the current level is  
unavailable on the source.  
-l  
Microcode level. Latest is default.  
-s  
Source of the new microcode. The default is /etc/microcode. Default  
source device is disk.  
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Fibre Channel RAID Service Aid  
The Fibre Channel RAID service aids contain the following functions:  
Certify LUN  
This selection reads and checks each block of data in the Logical Unit  
Number (LUN). If excessive errors are encountered, the user is notified.  
You can run this task from the AIX command line. Use the following  
fastpath command:  
diag -T "certify"  
Certify Spare Physical Disk  
This selection allows the user to certify (check integrity of the data) drives  
that are designated as spares.  
You can run this task from the AIX command line. Use the following  
fastpath command:  
diag -T "certify"  
Format Physical Disk  
This selection is used to format a selected disk drive.  
You can run this task from the AIX command line. Use the following  
fastpath command:  
diag -T "format"  
Array Controller Microcode Download  
This selection allows the microcode on the Fibre Channel RAID controller  
to be updated when required.  
You can run this task from the AIX command line. Use the following  
fastpath command:  
diag -T "download"  
Physical Disk Microcode Download  
This selection is used to update the microcode on any of the disk drives  
in the array.  
You can run this task from the AIX command line. Use the following  
fastpath command:  
diag -T "download"  
Update EEPROM  
This selection is used to update the contents of the Electrical Erasable  
Programmable Read Only Memory (EEPROM) on a selected controller.  
Replace Controller  
Use this selection when it is necessary to replace a controller in the array.  
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Flash SK-NET FDDI Firmware  
This task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to be  
updated.  
Format Media  
This task allows the selection of diskettes, hardfiles, or optical media to be formatted.  
Each selection is described below.  
Hardfile Attached to SCSI Adapter (non-RAID)  
Ÿ Hardfile Format  
Writes all of the disk. The pattern written on the disk is device-dependent, for  
example, some drives may write all 0s, while some may write hexadecimal  
number 5F. Bad block are not reassigned.  
Ÿ Hardfile Format and Certify  
Performs the same function as Hardfile Format. After the format is completed,  
Certify is run. This certify reassigns all bad blocks encountered.  
Ÿ Hardfile Erase Disk  
This option can be used to overwrite (remove) all data currently stored in  
user-accessible blocks of the disk. The Erase Disk option writes one or more  
patterns to the disk. An additional option allows data in a selectable block to be  
read and displayed on the system console.  
To use the Erase Disk option, specify the number (0-3) of patterns to be  
written. Select the patterns to be written. The patterns are written serially; that  
is, the first pattern is written to all blocks. Then the next pattern is written to all  
blocks, overlaying the previous pattern. A random pattern is written by selecting  
the Write random pattern? option.  
Note: The Erase Disk service aid has not been certified as meeting the  
Department of Defense or any other organizations security guidelines.  
Use the following steps to overwrite the data on the drive:  
1. Use the Erase Disk selection to overwrite the data on the drive.  
2. Do a format without certify.  
3. Run a second pass of the Erase Disk selection.  
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For a newly installed drive, you can ensure that all blocks on the drive are  
overwritten with your pattern if you use the following procedure:  
1. Format the drive.  
2. Check the defect MAP by running the Erase Disk selection.  
Note: If you use the Format and Certify option, there may be some blocks  
which get placed into the grown defect MAP.  
3. If there are bad blocks in the defect MAP, record the information presented  
and ensure that this information is kept with the drive. This data is used later  
when the drive is to be overwritten.  
4. Use the drive as you would normally.  
5. When the drive is no longer needed and is to be erased, run the same  
version of the Erase Disk selection which was used in step 2.  
Note: Using the same version of the service aid is only critical if any bad  
blocks were found in step 3.  
6. Compare the bad blocks which were recorded with the drive in step 3 with  
those that now appear in the grown defect MAP.  
Note: If there are differences between the saved data and the newly  
obtained data, then all sectors on this drive cannot be overwritten.  
The new bad blocks are not overwritten.  
7. If the bad block list is the same, continue running the service aid to overwrite  
the disk with the chosen pattern(s).  
This task can be run directly from the AIX command line. See the following  
command syntax:  
diag -c -d deviceName -T "format [-sᑍ fmtcert | erase -a {read | write}]  
[-F]"  
Flag  
Description  
fmtcert  
Formats and certifies the disk.  
*
-F  
Available in no-console mode only.  
Force the disk erasure even if all blocks cannot be erased due to errors  
accessing grown defect map.  
Note: The Erase Disk option in command line mode uses default values. To  
selectively read or write, use the diag command in console mode.  
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Hardfile Attached to PCI SCSI RAID Adapter  
This function formats the physical disks attached to a PCI SCSI RAID adapter. This  
task can be run directly from the AIX command line. See the following command  
syntax:  
diag -c -d RAID adapterName -T "format {-l chId | -A }"  
Flag  
-l  
Description  
Physical disk channel/ID. (An example of a physical disk channel/ID is  
27, where the channel is 2 and the ID is 7.)  
All disks  
-A  
Optical Media  
This function formats the optical media attached to a PCI SCSI RAID adapter.  
Ÿ Optical Media Initialize  
Formats the media without certifying. This function does not reassign the  
defective blocks or erase the data on the media. This option provides a quick  
way of formatting the media and cleaning the disk.  
Note: It takes approximately one minute to format the media.  
Ÿ Optical Media Format and Certify  
Formats and certifies the media. This function reassigns the defective blocks  
and erases all data on the media.  
This task can be run directly from the AIX command line. See the following  
command syntax:  
diag -c -d deviceName -T "format [-s {initialize | fmtcert} ]"  
Option  
initialize Formats media without certifying  
fmtcert Formats and certifies the media  
Description  
Diskette Format  
This selection formats a diskette by writing patterns to it.  
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Generic Microcode Download  
This service aid provides a means of executing a "generic" script from a diskette.  
The intended purpose for this "generic" script is to load microcode to a supported  
resource. This script runs whatever program is required in order to download the  
microcode onto the adapter or device.  
This service aid is supported in both concurrent and standalone modes from disk,  
LAN, or loadable media.  
On entry, the service aid displays information about what it does. It then asks for a  
Genucode diskette to be inserted into the diskette drive. The diskette must be in tar  
format. The service aid then restores the script file genucode to the /tmp directory  
and runs the script. The script must at that point then pull any other needed files  
from the diskette. The script should then run whatever program is necessary in  
order to perform its function. On completion, a status code is returned, and the user  
is returned to the service aid.  
The genucode script should have a # ! /usr/bin/ksh line at the beginning of the file.  
Return status of 0 should be returned if the program was successful.  
Hot Plug Task  
The Hot Plug Task provides software function for those devices that support hot-plug  
or hot-swap capability. This includes PCI adapters, SCSI devices, and some RAID  
devices.  
The Hot Plug Task has a restriction when running in Standalone or Online Service  
mode; new devices may not be added to the system unless there is already a device  
with the same FRU part number installed in the system. This restriction is in place  
because the device software package for the new device cannot be installed in  
Standalone or Online Service mode.  
Depending on the environment and the software packages installed, selecting this  
task displays the following three subtasks:  
Ÿ PCI Hot Plug Manager  
Ÿ SCSI Hot Swap Manager  
Ÿ RAID Hot Plug Devices  
To run the Hot Plug Task directly from the command line, type the following:  
diag -T"identifyRemove"  
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If you are running the diagnostics in Online Concurrent mode, run the Missing  
Options Resolution Procedure immediately after adding, removing or replacing any  
device. Start the Missing Options Resolution Procedure by running the diag -a  
command.  
If the Missing Options Resolution Procedure runs with no menus or prompts, then  
device configuration is complete. Otherwise, work through each menu to complete  
device configuration.  
PCI Hot Plug Manager  
The PCI Hot Plug Manager task is a SMIT menu that allows you to identify, add,  
remove, or replace PCI adapters that are hot-pluggable. The following functions are  
available under this task:  
Ÿ List PCI Hot Plug Slots  
Ÿ Add a PCI Hot Plug Adapter  
Ÿ Replace/Remove a PCI Hot Plug Adapter  
Ÿ Identify a PCI Hot Plug Slot  
Ÿ Unconfigure Devices  
Ÿ Configure Devices  
Ÿ Install/Configure Devices Added After IPL  
The List PCI Hot Plug Slots function lists all PCI hot-plug slots. Empty slots and  
populated slots are listed. Populated slot information includes the connected logical  
device. The slot name consists of the physical location code and the description of  
the physical characteristics for the slot.  
The Add a PCI Hot Plug Adapter function is used to prepare a slot for the addition  
of a new adapter. The function lists all the empty slots that support hot plug. When a  
slot is selected, the visual indicator for the slot blinks at the Identify rate. After the  
slot location is confirmed, the visual indicator for the specified PCI slot is set to the  
Action state. This means the power for the PCI slot is off and the new adapter can  
be plugged in.  
The Replace/Remove a PCI Hot Plug Adapter function is used to prepare a slot for  
adapter exchange. The function lists all the PCI slots that support hot plug and are  
occupied. The list includes the slot's physical location code and the device name of  
the resource installed in the slot. The adapter must be in the Defined state before it  
can be prepared for hot-plug removal. When a slot is selected, the visual indicator  
for the slot is set to the Identify state. After the slot location is confirmed, the visual  
indicator for the specified PCI slot is set to the Action state. This means the power  
for the PCI slot is off, and the adapter can be removed or replaced.  
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The Identify a PCI Hot Plug Slot function is used to help identify the location of a  
PCI hot-plug adapter. The function lists all the PCI slots that are occupied or empty  
and support hot plug. When a slot is selected for identification, the visual indicator  
for the slot is set to the Identify state.  
The Unconfigure Devices function attempts to put the selected device, in the PCI  
hot-plug slot, into the Defined state. This action must be done before any attempted  
hot-plug function. If the unconfigure function fails, it is possible that the device is still  
in use by another application. In this case, the customer or system administrator  
must be notified to deactivate the device.  
The Configure Devices function allows of a newly added adapter to be configured  
into the system for use. This function should also be done when a new adapter is  
added to the system.  
The Install/Configure Devices Added After IPL function attempts to install the  
necessary software packages for any newly added devices. The software installation  
media or packages are required for this function.  
Standalone Diagnostics has restrictions on using the PCI Hot-Plug Manager. For  
example:  
Ÿ Adapters that are replaced must be exactly the same FRU part number as the  
adapter being replaced.  
Ÿ New adapters cannot be added unless a device of the same FRU part number  
already exists in the system, because the configuration information for the new  
adapter is not known after the Standalone Diagnostics are booted.  
Ÿ The following functions are not available from the Standalone Diagnostics and  
will not display in the list:  
– Add a PCI Hot Plug Adapter  
– Configure Devices  
– Install/Configure Devices Added After IPL  
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More detailed information concerning PCI Hot-Plug Manager can be found in the AIX  
Operating System, System Management Guide. You can run this task directly from  
the command line by typing the following command:  
diag -d device -T"identifyRemove"  
However, note that some devices support both the PCI Hot-Plug task and the RAID  
Hot-Plug Devices task. If this is the case for the device specified, then the Hot Plug  
Task displays instead of the PCI Hot Plug Manager menu.  
SCSI Hot Swap Manager  
This task allows the user to identify, add, remove, and replace a SCSI device in a  
system unit that uses a SCSI Enclosure Services (SES) device. The following  
functions are available:  
Ÿ List the SES Devices  
Ÿ Identify a Device Attached to an SES Device  
Ÿ Attach a Device to an SES Device  
Ÿ Replace/Remove a Device Attached to an SES Device  
Ÿ Configure Added/Replaced Devices  
The List the SES Devices function lists all the SCSI hot-swap slots and their  
contents. Status information about each slot is also available. The status  
information available includes the slot number, device name, whether the slot is  
populated and configured, and location.  
The Identify a Device Attached to an SES Device function is used to help identify  
the location of a device attached to a SES device. This function lists all the slots  
that support hot swap that are occupied or empty. When a slot is selected for  
identification, the visual indicator for the slot is set to the Identify state.  
The Attach a Device to an SES Device function lists all empty hot-swap slots that  
are available for the insertion of a new device. After a slot is selected, the power is  
removed. If available, the visual indicator for the selected slot is set to the Remove  
state. After the device is added, the visual indicator for the selected slot is set to the  
Normal state, and power is restored.  
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The Replace/Remove a Device Attached to an SES Device function lists all  
populated hot-swap slots that are available for removal or replacement of the  
devices. After a slot is selected, the device populating that slot is Unconfigured; then  
the power is removed from that slot. If the Unconfigure operation fails, it is possible  
that the device is in use by another application. In this case, the customer or system  
administrator must be notified to deactivate the device. If the Unconfigure operation  
is successful, the visual indicator for the selected slot is set to the Remove state.  
After the device is removed or replaced, the visual indicator, if available for the  
selected slot, is set to the Normal state, and power is restored.  
Note: Be sure that no other host is using the device before you remove it.  
The Configure Added/Replaced Devices function runs the configuration manager  
on the parent adapters that had child devices added or removed. This function  
ensures that the devices in the configuration database are correctly configured.  
Standalone Diagnostics has restrictions on using the SCSI Hot Plug Manager. For  
example:  
Ÿ Replacement devices must be exactly the same type of device as the device  
being replaced.  
Ÿ New devices may not be added unless a device of the same FRU part number  
already exists in the system, because the configuration information for the new  
device is not known after the Standalone Diagnostics are booted.  
You can run this task directly from the command line. See the following command  
syntax:  
diag -d device -T"identifyRemove"  
OR diag [-c] -d device -T"identifyRemove -a [identify|remove]"  
Flag  
-c  
Description  
Run the task without displaying menus. Only command line prompts are  
used. This flag is only applicable when running an option such as identify  
or remove.  
-d  
-T  
-a  
Indicates the SCSI device.  
Specifies the task to run.  
Specifies the option under the task.  
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RAID Hot Plug Devices  
This selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid.  
Local Area Network Analyzer  
This selection is used to exercise the LAN communications adapters (Token-Ring,  
Ethernet, and (FDDI) Fiber Distributed Data Interface). The following services are  
available:  
Ÿ Connectivity testing between two network stations. Data is transferred between  
the two stations, requiring the user to provide the Internet addresses of both  
stations.  
Ÿ Monitoring ring (Token-Ring only). The ring is monitored for a specified period of  
time. Soft and hard errors are analyzed.  
Log Repair Action  
The Log Repair Action task logs a repair action in the AIX Error Log. A Repair  
Action log indicates that a FRU has been replaced, and error log analysis should not  
be done for any errors logged before the repair action. The Log Repair Action task  
lists all resources. Replaced resources can be selected from the list, and when  
commit (F7 key) is selected, a repair action is logged for each selected resource.  
Periodic Diagnostics  
This selection provides a tool for configuring periodic diagnostics and automatic error  
log analysis. You can select a hardware resource to be tested once a day, at a  
user-specified time. If the resource cannot be tested because it is busy, error log  
analysis is performed.  
Hardware errors logged against a resource can also be monitored by enabling  
Automatic Error Log Analysis. This allows error log analysis to be performed every  
time a hardware error is put into the error log. If a problem is detected, a message is  
posted to the system console and a mail message sent to the users belonging to the  
system group, containing information about the failure, such as the service request  
number.  
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The service aid provides the following functions:  
Ÿ Add or delete a resource to the periodic test list  
Ÿ Modify the time to test a resource  
Ÿ Display the periodic test list  
Ÿ Modify the error notification mailing list  
Ÿ Disable or Enable Automatic Error Log Analysis  
PCI RAID Physical Disk Identify  
This selection identifies physical disks connected to a PCI SCSI-2 F/W RAID  
adapter.  
You can run this task directly from the AIX command line. See the following  
command syntax:  
diag -c -d pci RAID adapter -T identify  
Process Supplemental Media  
Diagnostic Supplemental Media contains all the necessary diagnostic programs and  
files required to test a particular resource. The supplemental media is normally  
released and shipped with the resource as indicated on the diskette label.  
Diagnostic Supplemental Media must be used when the device support has not been  
incorporated into the latest diagnostic CD-ROM.  
This task processes the Diagnostic Supplemental Media. Insert the supplemental  
media when you are prompted, then press Enter. After processing has completed,  
go to the Resource Selection list to find the resource to test.  
Notes:  
Ÿ This task is supported in Standalone Diagnostics only.  
Ÿ Process and test one resource at a time.  
Ÿ Do not process multiple supplementals at the same time.  
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Run Diagnostics  
The Run Diagnostics task invokes the Resource Selection List menu. When the  
commit key is pressed, diagnostics are run on all selected resources.  
The procedures for running the diagnostics depends on the state of the diagnostics  
run-time options. See “Display or Change Diagnostic Run-Time Options” on  
page 123.  
Run Error Log Analysis  
The Run Error Log Analysis task invokes the Resource Selection List menu. When  
the commit key is pressed, Error Log Analysis is run on all selected resources.  
Run Exercisers  
Note: The Run Exercisers task is only supported in Online Maintenance Mode on  
CHRP systems.  
This task provides a tool to troubleshoot intermittent system problems on AIX Version  
4.3.2 or later. This task provides an exerciser supervisor that controls the selected  
exercisers.  
When you select Run Exercisers from the Task Selection menu, the EXERCISER  
SELECTION menu displays. Select the exerciser you want to run. Each exerciser  
has other menus to set options for that exerciser.  
Exerciser Commands (CMD)  
Use the following commands as needed in the exerciser menus and reports. Not all  
commands are available in each menu or report.  
CMD  
Description  
a
b
c
e
f
Acknowledge an error  
Back one page  
Toggle between cycle count and last error  
View the AIX error log  
Page forward one page  
Return to Main Menu  
Refresh screen.  
q
r
s
x
Enable or disable beep on error  
Exit system exerciser  
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Abbreviations  
The following list describes abbreviations used in the exerciser reports.  
Abbreviation Description  
COE  
CP  
DD  
Continue on error (use number to select).  
Device has run the specified number of cycles and is not running.  
The exerciser has been terminated by a signal.  
Device has stopped with an error.  
The device is hung.  
ER  
HG  
HOE  
RN  
Halt on error (use number to select).  
Device is running.  
ST  
Device is stopped.  
Memory Exerciser  
The memory exercisers are labeled memx, where x is a number for the exerciser.  
Multiple exercisers can be active.  
The memory exerciser requests as many memory buffers as possible from AIX. The  
exerciser then fills the memory buffers with specified bit patterns, then reads and  
compares the memory buffers to the specified bit patterns.  
On systems with multiple processors, a process is started for each processor. The  
free memory space is split evenly between the available processors, thus reducing  
the time required to exercise all of the memory.  
If the system is working correctly, there are no comparison errors. If a  
nonrecoverable memory error occurs, the system crashes. Recoverable memory  
errors are logged by the AIX operating system.  
The following items must be available to run this service aid:  
Ÿ Online diagnostics loaded in maintenance mode  
Ÿ 128KB of free space in /etc/lpp/diagnostics/data  
Ÿ The following commands must be available:  
– bootinfo  
– lsps  
– vmstat  
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Save or Restore Hardware Management Policies  
Use this service aid to save or restore the settings from Ring Indicate Power-On  
Policy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy.  
Ÿ Save Hardware Management Policies  
This selection writes all of the settings for the hardware-management policies to  
the following file:  
/etc/lpp/diagnostics/data/hmpolicies  
Ÿ Restore Hardware Management Policies  
This selection restores all of the settings for the hardware management policies  
from the contents of the following file:  
/etc/lpp/diagnostics/data/hmpolicies  
You can access this service aid directly from the AIX command line, by typing:  
/usr/lpp/diagnostics/bin/uspchrp -a  
SCSI Bus Analyzer  
This service aid allows you to diagnose a SCSI bus problem in a freelance mode.  
To use this service aid, the user should understand how a SCSI bus works. Use this  
service aid when the diagnostics cannot communicate with anything on the SCSI bus  
and cannot isolate the problem. Normally the procedure for finding a problem on the  
SCSI bus with this service aid is to start with a single device attached, ensure that it  
is working, then start adding additional devices and cables to the bus, ensuring that  
each one works. This service aid works with any valid SCSI bus configuration.  
The SCSI Bus Service Aid transmits a SCSI Inquiry command to a selectable SCSI  
Address. The service aid then waits for a response. If no response is received  
within a defined amount of time, the service aid displays a timeout message. If an  
error occurs or a response is received, the service aid then displays one of the  
following messages:  
Ÿ The service aid transmitted a SCSI Inquiry Command and received a valid  
response back without any errors being detected.  
Ÿ The service aid transmitted a SCSI Inquiry Command and did not receive  
any response or error status back.  
Ÿ The service aid transmitted a SCSI Inquiry Command and the adapter  
indicated a SCSI bus error.  
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Ÿ The service aid transmitted a SCSI Inquiry Command and an adapter error  
occurred.  
Ÿ The service aid transmitted a SCSI Inquiry Command and a check condition  
occur.  
When the SCSI Bus Service Aid is started, a description of the service aid displays.  
Pressing the Enter key displays the Adapter Selection menu. Use this menu to enter  
the address to transmit the SCSI Inquiry Command.  
When the adapter is selected the SCSI Bus Address Selection menu displays. Use  
this menu to enter the address to transmit the SCSI Inquiry Command.  
After the address is selected, the SCSI Bus Test Run menu displays. Use this  
menus to transmit the SCSI Inquiry Command by pressing Enter. The service aid  
then indicates the status of the transmission. When the transmission is completed,  
the results of the transmission displays.  
Notes:  
Ÿ A Check Condition can be returned when the bus or device is working  
correctly.  
Ÿ AIX does not allow the command to be sent if the device is in use by another  
process.  
SCSD Tape Drive Service Aid  
This service aid allows you to obtain the status or maintenance information from a  
SCSD tape drive. Not all models of SCSI tape drive are supported.  
The service aid provides the following options:  
Ÿ Display time since a tape drive was last cleaned.  
The time since the drive was last cleaned displays on the screen, as well as a  
message regarding whether the drive is recommended to be cleaned.  
Ÿ Copy a tape drive's trace table.  
The trace table of the tape drive is written to diskettes or a file. The diskettes  
must be formatted for DOS. Writing the trace table may require several diskettes.  
The actual number of diskettes is determined by the size of the trace table.  
Label the diskettes as follows:  
Ÿ TRACE[x].DAT  
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Where x is a sequential diskette number). The complete trace table consists of  
the sequential concatenation of all the diskette data files.  
When the trace table is written to a disk file, the service aid prompts for a file  
name. The default name is: /tmp/TRACE.x, where x is the AIX name of the  
SCSD tape drive being tested.  
Ÿ Display or copy a tape drive's log sense information.  
The service aid provides options to display the log sense information to the  
screen, to copy it to a DOS formatted diskette, or to copy it to a file. The file  
name LOGSENSE.DAT is used when the log sense data is written to the  
diskette. The service aid prompts for a file name when you have selected that  
the log sense data is to be copied to a file.  
This service aid can be run directly from the AIX command line. See the following  
usage command syntax (path is /usr/lpp/diagnostics/bin/utape):  
utape [-h | -?] [-d device ][-n | -l | -t]  
OR  
utape -c -d device [-v] {-n | {-l | -t} { -D | -f [ filename ]}}  
Flag  
-c  
Description  
Run the service aid without displaying menus. The return code indicates  
success or failure. The output is suppressed except for the usage  
statement and the numeric value for hours since cleaning (if -n and -D  
flags are used).  
-D  
-f  
Copy data to diskette.  
Copy data to the file name given after this flag or to a default file name if  
no name is specified.  
-h, -?  
Display a usage statement and/or return code. If the -c flag is present,  
only the return code displays to indicate the service aid did not run. If the  
-c is not used, a usage statement displays and the service aid exits.  
-l  
Display or copy log sense information.  
Display time since drive was last cleaned.  
Copy trace table.  
-n  
-t  
-v  
Verbose mode. If the -c flag is present, the information displays on the  
screen. If the -n flag is present, the information about tape-head cleaning  
is printed.  
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Spare Sector Availability  
This selection checks the number of spare sectors available on the optical disk. The  
spare sectors are used to reassign when defective sectors are encountered during  
normal usage or during a format and certify operation. Low availability of spare  
sectors indicates that the disk needs to be backed up and replaced. Formatting the  
disk does not improve the availability of spare sectors.  
You can run this task directly from the AIX command line. The following usage  
statement describes the syntax of the command:  
diag -c -d deviceName -T chkspares  
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SSA Service Aid  
This service aid provides tools for diagnosing and resolving problems on  
SSA-attached devices. The following tools are provided:  
Ÿ Set Service Mode  
Ÿ Link Verification  
Ÿ Configuration Verification  
Ÿ Format and Certify Disk  
Update Disk-Based Diagnostics  
This service aid allows fixes (APARs) to be applied.  
This task invokes the SMIT Update Software by Fix (APAR) task. You can install  
any APAR using this task.  
Update System or Service Processor Flash  
This selection updates the system or service processor flash for CHRP system units.  
Further update and recovery instructions can be provided with the update. You need  
to know the fully qualified path and file name of the flash update image file that was  
provided. If the flash update image file is on a diskette, the service aid can list the  
files on the diskette for selection. The diskette must be a valid backup diskette.  
Refer to the update instructions, or the service guide for the system unit to determine  
the level of the system unit or service processor flash.  
When this service aid is run from online diagnostics, the flash update image file is  
copied to the /var file system. If there is not enough space in the /var file system for  
the flash update image file, an error is reported. If this error occurs, exit the service  
aid, increase the size of the /var file system, and retry the service aid. After the file  
is copied, a screen requests confirmation before continuing with the update flash.  
Continuing the update flash reboots the system using the shutdown -u command.  
The system does not return to diagnostics, and the current flash image is not saved.  
After the reboot, you can remove the /var/update_flash_image file.  
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When this service aid is run from standalone diagnostics, the flash update image file  
is copied to the file system from diskette. The user must provide the image on a  
backup diskette because the user does not have access to remote file systems or  
any other files that are on the system. If not enough space is available, an error is  
reported, stating additional system memory is needed. After the file is copied, a  
screen requests confirmation before continuing with the update flash. Continuing the  
update flash reboots the system using the reboot -u command. You may receive a  
Caution: some process(es) wouldn't die message during the reboot process.  
You can ignore this message. The current flash image is not saved.  
You can use the update_flash command in place of this service aid. The command  
is located in the /usr/lpp/diagnostics/bin directory. The command syntax is as  
follows:  
update_flash [-q] -f file_name  
update_flash [-q] -D device_name -f file_name  
update_flash [-q] -D device_name -l  
Flag  
-q  
Description  
Forces the update_flash command to update the flash EPROM and  
reboot the system without asking for confirmation.  
-D  
Specifies that the flash update image file is on diskette. The  
device_name variable specifies the diskette drive. The default  
device_name is /dev/fdð.  
-f  
-l  
Flash update image file source. The file_name variable specifies the fully  
qualified path of the flash update image file.  
Lists the files on a diskette for the user to choose a flash update image  
file.  
Attention: The update_flash command reboots the entire system. Do not use  
this command if more than one user is logged on to the system.  
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7135 RAIDiant Array Service Aid  
The 7135 RAIDiant Array service aids contain the following functions:  
Ÿ Certify LUN  
Reads and checks each block of data in the Logical Unit Number (LUN). If  
excessive errors are encountered, the user is notified.  
Ÿ Certify Spare Physical Disk  
Allows the user to certify (check the integrity of the data) on drives designated as  
spares.  
Ÿ Format Physical Disk  
Formats a selected disk drive.  
Ÿ Array Controller Microcode Download  
Allows the microcode on the 7135 controller to be updated when required.  
Ÿ Physical Disk Microcode Download  
Updates the microcode on any of the disk drives in the array.  
Ÿ Update EEPROM  
Updates the contents of the EEPROM on a selected controller.  
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Ÿ Replace Controller  
Replaces a controller in the array when required..  
Examples  
Adapter Microcode Download: Command syntax is as follows:  
diag -c -d deviceName -T "download [-B][-D][-P]"  
Flag  
-B  
Description  
Download boot block microcode (default to functional microcode)  
Microcode is on diskette (default to /etc/microcode directory)  
Download the previous level of microcode (default to latest level)  
-D  
-P  
Physical Disk Microcode Download: Command syntax is as follows:  
diag -c -d deviceName -T "download -l ChId [-D][-P]"  
Flag  
-l  
Description  
Physical disk channel/ID (for example, 27)  
Microcode is on diskette (default to /etc/microcode directory)  
Download the previous level of microcode (default to latest level)  
-D  
-P  
Physical Disk Format: Command syntax is as follows:  
diag -c -d deviceName -T "format -l ChId  
Flag  
-l  
Description  
Physical disk channel/ID (for example, 27)  
Physical Disk Certify: Command syntax is as follows:  
diag -c -d deviceName -T "certify -l ChId  
Flag  
-l  
Description  
Physical disk channel/ID (for example, 23)  
Physical Disk Identify: Command syntax is as follows:  
diag -c -d deviceName-T "identify"  
7318 Serial Communications Network Server Service Aid  
This service aid provides a tool for diagnosing terminal server problems.  
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Chapter 7. Using the System Verification Procedure  
Use the system verification procedure to check the system for correct operation.  
If you are analyzing a hardware problem, see Chapter 8, “Hardware Problem  
Determination” on page 155.  
Step 1. Considerations before Running This Procedure  
Notes:  
1. If this system unit is directly attached to another system unit or attached to a  
network, make sure that communications with the other system unit are stopped.  
2. This procedure requires use of all of the system resources. No other activity can  
be running on the system while you are doing this procedure.  
Read the following before using this procedure:  
Ÿ This procedure requires a display connected to the video port or an ASCII  
terminal attached to the S1 port.  
Ÿ Before starting this procedure, stop all programs and the operating system.  
Ÿ This procedure runs the Online Diagnostics in Service mode or Standalone  
Diagnostics. If the Online Diagnostics are installed, they should be run. See the  
operator manual for your type of ASCII terminal to find the key sequences you  
need in order to respond to the diagnostics.  
Ÿ For additional information about diagnostics, see Chapter 5, “Using the Online  
and Standalone Diagnostics” on page 95.  
Ÿ If a console display is not selected, the diagnostics stop. The instructions for  
selecting a console display are displayed on all of the graphic displays and any  
terminal attached to the S1 port. Follow the displayed instructions to select a  
console display.  
Ÿ Go to Step 2.  
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Step 2. Loading the Diagnostics  
1. Stop all application programs running on the operating system.  
2. Stop the operating system.  
3. Turn off the power.  
4. If you are loading the Standalone Diagnostics and running them from an ASCII  
terminal, do the following:  
Ÿ The attributes for the terminal must be set to match the defaults of the  
diagnostics.  
Ÿ If you need to change any settings, record the normal settings, and make  
sure the terminal attributes are set to work with the diagnostics. If needed,  
see “Running the Diagnostics from a TTY Terminal” on page 97.  
Ÿ Return to substep 5 when you finish checking the attributes.  
5. Turn on the power.  
a. When the keyboard indicator displays, press the numeric 5 key on the  
keyboard to load the Standalone Diagnostics or the numeric 6 key on the  
keyboard to load the Online Diagnostics.  
b. Enter requested passwords.  
c. Follow any instructions to select a console.  
6. When the Diagnostic Operating Instructions display, go to Step 3. If you are  
unable to load the diagnostics, go to “Problem Determination When Unable to  
Load Diagnostics” on page 164.  
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Step 3. Running System Verification  
On the Diagnostic Operating Instructions screen, do the following:  
1. Press Enter.  
2. If the terminal type has not been defined, you must use the Initialize Terminal  
option on the Function Selection menu to initialize the operating system  
environment before you can continue with the diagnostics.  
3. If you want to do a general checkout with minimal operator action, select the  
Diagnostic Routines option on the Function Selection menu.  
If you want to do a more complete checkout including the use of wrap plugs,  
select the Advanced Diagnostics option on the Function Selection menu. The  
advanced diagnostics are primarily for the service representative; they may  
instruct you to install wrap plugs to better isolate a problem.  
4. Select the System Verification option on the Diagnostic Mode Selection menu.  
5. If you want to run a general checkout of all installed resources, Select the All  
Resource option on the Diagnostic Selection menu.  
If you want to check one particular resource, select that resource on the  
Diagnostic Selection menu.  
6. Go to Step 4.  
Step 4. Additional System Verification  
The checkout programs end with either the Testing Complete menu and a message  
stating No trouble was found or the A Problem Was Detected On (Time Stamp)  
menu with a service request number (SRN).  
1. Press Enter to return to the Diagnostic Mode Selection menu.  
2. If you want to check other resources, select the resource. When you have  
checked all of the resources you need to check, go to Step 5.  
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Step 5. Stopping the Diagnostics  
If you are running the Online diagnostics, use the following procedure to shut down  
the system:  
1. Press the F3 key repeatedly until you get to the Diagnostic Operating  
Instructions, then follow the displayed instructions.  
2. Press the F3 key once, then follow the displayed instructions to shut down the  
system.  
If you changed any attributes on your ASCII terminal to run the diagnostics, change  
the settings back to normal.  
This completes the system verification. If you received an SRN, report it to the  
service organization. To do a normal boot, turn off the system unit and wait 30  
seconds. Then set the power switch of the system unit to On.  
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Chapter 8. Hardware Problem Determination  
This chapter provides information on using Standalone or Online diagnostics to help  
you solve hardware problems.  
Problem Determination Using the Standalone or Online Diagnostics  
Use this procedure to obtain a service request number (SRN) when you load the  
Standalone or Online Diagnostics. If you are unable to load the Standalone or Online  
Diagnostics, go to “Problem Determination When Unable to Load Diagnostics” on  
page 164. The service organization uses the SRN to determine which field  
replaceable units (FRUs) are needed to restore the system to correct operation.  
Step 1. Considerations before Running This Procedure  
Note: See the operator manual for your ASCII terminal to find the key sequences  
you need to respond to the diagnostic programs.  
Ÿ The diagnostics can use a display connected to the video port or an ASCII  
terminal attached to a serial port.  
Ÿ This procedure requires that you select the type of diagnostics you want to run. If  
you need more information about the types, see “Online and Standalone  
Diagnostics Operating Considerations” on page 95.  
Ÿ Go to “Step 2.”  
Step 2  
Are the Online Diagnostics installed on this system?  
NO  
Go to “Step 15” on page 162.  
Go to “Step 3” on page 156.  
YES  
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Step 3  
Determine if the operating system is accepting commands.  
Is the operating system accepting commands?  
NO  
The system must be turned off before you can run diagnostics.  
Verify with the system administrator and users that the system may be  
turned off. If so, turn off the system unit and go to “Step 6” on page 157.  
YES  
Go to “Step 4.”  
Step 4  
Diagnostic tests can be run on many resources while the operating system is  
running. However, you can obtain more extensive problem isolation by running  
Online Diagnostics in Service mode.  
Do you want to run the Online Diagnostics in Service mode?  
NO  
Go to “Step 5” on page 157.  
YES  
Do the following to shut down your system:  
1. At the system prompt, stop the operating system using the appropriate  
command for your operating system.  
2. After the operating system is stopped, turn off the system unit.  
3. Go to “Step 6” on page 157.  
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Step 5  
This step starts the Online Diagnostics in concurrent mode.  
1. Log on as root or as superuser.  
2. Enter the diag command.  
3. Wait until the Diagnostic Operating Instructions are displayed, or wait for three  
minutes.  
Are the Diagnostic Operating Instructions displayed without any obvious  
console display problems?  
NO  
Do the following steps to shut down the system:  
1. At the system prompt, stop the operating system using the appropriate  
command for your operating system.  
2. After the operating system is stopped, turn off the system unit.  
3. Go to “Step 6.”  
YES  
Go to “Step 9” on page 158.  
Step 6  
This step loads Online Diagnostics in service mode. If you are unable to load the  
diagnostics, go to “Step 7” on page 158.  
1. Turn on the power.  
2. When the keyboard indicator appears, press the numeric 6 key on the keyboard  
to indicate that diagnostics are to be loaded.  
3. Enter requested passwords.  
4. Follow instructions to select a console.  
Did the Diagnostics Operating Instructions display without any obvious display  
problem?  
NO  
Go to “Step 7” on page 158.  
Go to “Step 9” on page 158.  
YES  
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Step 7  
Locate your symptom in the following table, and perform the action listed in the  
Action column.  
Symptom  
Action  
Display problem  
All other symptoms  
Go to “Step 8”  
Go to “Problem Determination When Unable to  
Load Diagnostics” on page 164.  
Step 8  
This step analyzes a console display problem.  
Find your type of console display in the following table, and perform the action listed  
in the Action column.  
Console Display  
Action  
Display Device  
Go to the display documentation for problem  
determination.  
ASCII terminal  
Go to the problem-determination documentation  
for this type of terminal.  
Step 9  
The diagnostics loaded correctly.  
Press Enter.  
Is the Function Selection menu displayed?  
NO  
Go to “Step 10” on page 159.  
Go to “Step 11” on page 160.  
YES  
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Step 10  
There is a problem with the keyboard.  
Find the type of keyboard you are using in the following table, and perform the action  
listed in the Action column.  
Keyboard Type  
Action  
101-key keyboard. Identify by the type of Enter  
key used. The Enter key is within one horizontal  
row of keys.  
Record error code M0KBD001 and report the  
problem to the service organization.  
102-key keyboard. Identify by the type of Enter  
key used. The Enter key extends into two  
horizontal rows of keys.  
Record error code M0KBD002 and report the  
problem to the service organization.  
Kanji keyboard. Identify by the Japanese  
characters.  
Record error code M0KBD003 and report the  
problem to the service organization.  
ASCII-terminal keyboard. This applies to all  
attached terminals.  
Go to the problem-determination documentation  
for this type terminal.  
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Step 11  
1. If the terminal type has not been defined, use the Initialize Terminal option on  
the Function Selection menu to initialize the operating system environment  
before you can continue with the diagnostics. This is a separate and different  
operation from selecting the console display.  
2. Select Diagnostic Routines.  
3. Press Enter.  
4. In the following table, find the menu or system response you received when you  
selected Diagnostics. Perform the action listed in the Action column.  
System Response  
Action  
The Diagnostic Mode Selection menu is  
displayed.  
Select Problem Determination and go to “Step  
12” on page 161.  
The Missing Resource menu is displayed.  
Follow the displayed instructions until either the  
Diagnostic Mode Selection menu or an SRN is  
displayed.  
If the Diagnostic Mode Selection menu is  
displayed, select Problem Determination and go  
to “Step 12” on page 161.  
If you get an SRN, record it, and go to “Step 14”  
on page 162.  
The New Resource menu is displayed.  
Follow the displayed instructions.  
Note: Devices attached to serial ports S1 or  
S2 do not appear on the New Resource  
menu.  
If the Diagnostic Mode Selection menu is  
displayed, select Problem Determination and go  
to “Step 12” on page 161.  
If you get an SRN, record it, and go to “Step 14”  
on page 162.  
If you do not get an SRN, go to “Step 17” on  
page 163.  
The system does not respond to selecting  
Go to “Step 10” on page 159.  
diagnostics.  
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Step 12  
Did the Diagnostic Selection Menu display?  
NO  
If Problem Determination was selected from the Diagnostic Mode  
Selection menu, and if a recent error has been logged in the error log, the  
diagnostics automatically begin testing the resource.  
Follow the displayed instructions.  
Ÿ If the No Trouble Found screen is displayed, press Enter.  
Ÿ If another resource is tested, repeat this step.  
Ÿ If the Diagnostic Selection menu is displayed, go to “Step 13.”  
If an SRN is displayed, record it, and go to “Step 14” on page 162.  
Go to “Step 13.”  
YES  
Step 13  
The All Resources option checks most of the configured adapters and devices.  
Select and run the diagnostic tests on the resources you are having problems with or  
select the All Resources option to check all of the configured resources. Find the  
response in the following table and perform the Action listed in the Action column.  
Diagnostic Response  
An SRN is displayed.  
The system hangs.  
Action  
Go to “Step 14” on page 162.  
Report SRN 109-200.  
The Testing Complete menu and the No trouble  
was found message is displayed, and you have  
not tested all of the resources.  
Press Enter and continue with the testing.  
The Testing Complete menu and the No trouble  
was found message displayed and you have  
tested all of the resources.  
Go to “Step 17” on page 163.  
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Step 14  
The diagnostics produced a SRN for this problem. Do the following:  
1. Record the SRN.  
2. Report the SRN to the service organization.  
3. STOP. You have completed these procedures.  
Step 15  
When you are loading the Standalone Diagnostics, the attributes for the terminal  
must be set to match the defaults of the diagnostic programs. The ASCII terminal  
must be attached to Serial Port 1 on the system unit.  
Are you going to load Standalone Diagnostics and run them from a ASCII  
terminal?  
NO  
Go to “Step 16” on page 163.  
YES  
Go to “Running the Diagnostics from a TTY Terminal” on page 97 and  
make sure your terminal attributes are set to work with the diagnostic  
programs.  
Return to “Step 16” on page 163 when you finish checking the attributes.  
Record any settings that were changed.  
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Step 16  
This step loads the Standalone Diagnostics. If you are unable to load the  
diagnostics, go to “Step 7” on page 158.  
1. Turn on the power.  
2. Insert the diagnostic CD into the CD-ROM drive.  
3. When the keyboard indicator displays, press the numeric 5 key on the keyboard  
to indicate that diagnostics are to be loaded.  
4. Enter requested passwords.  
5. Follow the instructions to select a console.  
Did the Diagnostics Operating Instructions display without any obvious display  
problem?  
NO  
Go to “Step 7” on page 158.  
Go to “Step 9” on page 158.  
YES  
Step 17  
The diagnostics did not detect a hardware problem. If you still have a problem,  
contact your software support center.  
Chapter 8. Hardware Problem Determination 163  
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Problem Determination When Unable to Load Diagnostics  
Use the following procedure to obtain an error code. The service organization uses  
the error code to determine which field replaceable units (FRUs) are needed to  
restore the system to correct operation.  
Step 1. Considerations before Running This Procedure  
The diagnostics can use a display connected to the video port or an ASCII terminal  
attached to a serial port.  
Go to “Step 2.”  
Step 2  
Are the Online Diagnostics installed on this system?  
NO  
Go to “Step 4” on page 165.  
Go to “Step 3” on page 165.  
YES  
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Step 3  
This step attempts to load Online Diagnostics in service mode.  
1. Turn off the power.  
2. Turn on the power.  
3. If the keyboard indicator displays, press the numeric 6 key on the keyboard to  
indicate that diagnostics are to be loaded.  
4. Enter requested passwords.  
5. Follow the instructions to select a console.  
6. Wait until the diagnostics load or the system appears to stop.  
Did the diagnostics load?  
NO  
Go to “Step 5” on page 166.  
Go to “Step 6” on page 168.  
YES  
Step 4  
This step attempts to load the Standalone diagnostics.  
1. Turn off the power.  
2. Turn on the power.  
3. Insert the diagnostic CD into the CD-ROM drive.  
4. If the keyboard indicator displays, press the numeric 5 key on the keyboard to  
indicate that diagnostics are to be loaded.  
5. Enter requested passwords.  
6. Follow the instructions to select a console.  
7. Wait until the diagnostics load or the system appears to stop.  
Did the diagnostics load?  
NO  
Go to “Step 5” on page 166.  
Go to “Step 6” on page 168.  
YES  
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Step 5  
Starting at the top of the following table, locate your symptom and perform the action  
listed in the Action column.  
Symptom  
Action  
The power LED does not come on, or comes on  
and does not stay on.  
Check the power cable to the outlet. Check the  
circuit breakers and check for power at the  
outlet.  
Ensure that the room temperature is within 60 -  
90°F.  
If you do not find a problem, record error code  
M0PS0000 and report the problem to the  
service organization.  
The diagnostics are loaded and there was NO  
beep heard from the system unit during the IPL  
sequence.  
Record error code M0SPK001.  
The system stops with the Diagnostic Operating  
Instructions displayed.  
Go to “Step 6” on page 168.  
The system stops with a prompt to enter a  
password.  
Enter the password. You are not allowed to  
continue until a correct password has been  
entered. When you have entered a valid  
password, wait for one of the other conditions to  
occur.  
The system stops with a three-, four- or  
eight-digit error code(s) displayed on the  
console.  
Record the error code(s) and report the problem  
to the service organization.  
The system login prompt is displayed.  
You may not have pressed the correct key or  
you may not have pressed the key soon enough  
when you were to indicate a Service Mode boot  
of diagnostic programs. If this was the case,  
start over at the beginning of this step.  
If you are sure that you pressed the correct key  
in a timely manner, go to Step 7.  
The system does not respond when the  
password is entered.  
Go to "Step 7".  
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Symptom  
Action  
The system stopped and an indicator is  
displayed on the system console and an  
eight-digit error code is not displayed.  
If the indicator represents:  
Ÿ A keyboard, record error code M0KBD000  
and report the problem to the service  
organization.  
Ÿ Memory, record error code M0MEM002 and  
report the problem to the service  
organization.  
Ÿ SCSI, record error code M0CON000 and  
report the problem to the service  
organization.  
Ÿ Network, record error code M0NET000 and  
report the problem to the service  
organization.  
Ÿ Speaker/Audio, record error code  
M0BT0000 and report the problem to the  
service organization.  
The System Management Services menu is  
displayed.  
The device or media that you are attempting to  
boot from might be faulty.  
1. Check the SMS error log for any errors. To  
check the error log:  
Ÿ Select tools.  
Ÿ Select error log.  
Ÿ If an error is logged, check the time  
stamp.  
Ÿ If the error was logged during the  
current boot attempt, record it and  
report it to your service representative.  
Ÿ If no recent error is logged in the error  
log, continue to the next step below.  
2. If you are attempting to load the Online  
Diagnostics, try loading the Standalone  
Diagnostics. Otherwise, record error code  
M0SCSI01 and report to the service  
organization.  
The system appears to be stopped, the disk  
activity light is on continuously, and a beep was  
heard from the system unit.  
Record error code M0MEM001 and report the  
problem to the service organization.  
The system stops and the message STARTING  
SOFTWARE PLEASE WAIT ... is displayed.  
Report error code M0BT0000.  
Report error code M0SCSI01.  
The message The system will now continue  
the boot process is displayed continuously on  
the system unit's console.  
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Step 6  
The diagnostics loaded correctly.  
Go to “Problem Determination Using the Standalone or Online Diagnostics” on  
page 155.  
Step 7  
There is a problem with the keyboard.  
Find the type of keyboard you are using in the following table, and perform the  
Action listed in the Action column.  
Keyboard Type  
Action  
101-key keyboard. Identify by the type of Enter  
key used. The Enter key is within one horizontal  
row of keys.  
Record error code M0KBD001 and report the  
problem to the service organization.  
102-key keyboard. Identify by the type of Enter  
key used. The Enter key extends into two  
horizontal rows of keys.  
Record error code M0KBD002 and report the  
problem to the service organization.  
Kanji keyboard. Identify by the Japanese  
characters.  
Record error code M0KBD003 and report the  
problem to the service organization.  
ASCII-terminal keyboard. This applies to all  
attached terminals.  
Go to the problem-determination documentation  
for this type of terminal.  
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Appendix A. Environmental Notices  
Product Recycling and Disposal  
This unit contains materials such as circuit boards and connectors with lead that  
require special handling and disposal at end of life. Before this unit is disposed,  
these materials must be removed and recycled or discarded according to applicable  
regulations. This manual contains specific information on batteries where applicable.  
This product may contain nickel-cadmium and/or lithium batteries. The battery(s)  
must be recycled or disposed of properly. Recycling facilities may not be available in  
your area. In the United States, IBM has established a collection process for reuse,  
recycling, or proper disposal of used sealed lead acid, nickel cadmium and nickel  
metal hydride batteries and battery packs from IBM equipment. For information on  
proper disposal of the nickel cadmium batteries in this product, please contact IBM at  
1-800-426-4333. For information on battery disposal outside the United States,  
contact your local waste disposal facility.  
Environmental Design  
The environmental efforts that have gone into the design of this system signifies  
IBM's commitment to improve the quality of its products and processes. Some of  
these accomplishments include the elimination of the use of Class I ozone-depleting  
chemicals in the manufacturing process and reductions in manufacturing wastes.  
For more information, contact an IBM account representative.  
Unit Emissions  
The unit-related emission value is equal to or lower than 70dB(A).  
Der Geräuschpegel der Einheit ist kleiner oder gleich 70 db(A).  
Appendix A. Environmental Notices 169  
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Appendix B. Notices  
This information was developed for products and services offered in the U.S.A.  
The manufacturer may not offer the products, services, or features discussed in this  
document in other countries. Consult the manufacturer's representative for  
information on the products and services currently available in your area. Any  
reference to the manufacturer's product, program, or service is not intended to state  
or imply that only that product, program, or service may be used. Any functionally  
equivalent product, program, or service that does not infringe any intellectual  
property right of the manufacturer may be used instead. However, it is the user's  
responsibility to evaluate and verify the operation of any product, program, or  
service.  
The manufacturer may have patents or pending patent applications covering subject  
matter described in this document. The furnishing of this document does not give  
you any license to these patents. You can send license inquiries, in writing, to the  
manufacturer.  
The following paragraph does not apply to the United Kingdom or any country  
where such provisions are inconsistent with local law: THIS MANUAL IS  
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED  
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES  
OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A  
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or  
implied warranties in certain transactions; therefore, this statement may not apply to  
you.  
This information could include technical inaccuracies or typographical errors.  
Changes are periodically made to the information herein; these changes will be  
incorporated in new editions of the publication. The manufacturer may make  
improvements and/or changes in the product(s) and/or the program(s) described in  
this publication at any time without notice.  
Information concerning products made by other than the manufacturer was obtained  
from the suppliers of those products, their published announcements or other publicly  
available sources. The manufacturer has not tested those products and cannot  
confirm the accuracy of performance, compatibility or any other claims related to  
products made by other than the manufacturer. Questions on the capabilities of  
products made by other than the manufacturer should be addressed to the suppliers  
of those products.  
Appendix B. Notices 171  
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Appendix C. Service Processor Setup and Test  
For your convenience, an example of a basic Service Processor setup checklist is  
included here. Your setup may include more or fewer of the available features, so  
you can adjust this checklist for your own application so that it is helpful to you.  
Service Processor Setup Checklist  
1. Unplug the power cord from the server.  
2. Attach a local terminal for this setup procedure.  
3. Plug in the server and power on the local terminal.  
Attention: Make sure that server power remains off.  
4. Bring up the Service Processor menus. See Chapter 3, “Using the Service  
Processor” on page 25.  
5. Set the system name. See “Privileged User Menus” on page 31.  
6. Enable Surveillance. See page 33, and “Service Processor Functions” on  
page 61.  
7. Configure Call-In/Call-Out. See “Call-In/Call-Out Setup Menu” on page 53.  
8. Exit the Service Processor menus.  
9. Unplug the power cord from the server.  
10. Attach modems (if needed). See page 27.  
11. Plug in the server.  
Attention: Make sure that server power remains off.  
12. Test both of the following:  
Call-In, page 174  
Call-Out, page 175  
Your Service Processor is now ready for use.  
Appendix C. Service Processor Setup and Test 173  
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Testing the Setup  
The following is a sample testing procedure to ensure your setup is working.  
These tests include communicating with the server operating system. Before you  
start, ensure that the necessary serial port(s) is configured. If you need assistance,  
refer to “Serial Port Configuration” on page 176.  
The server should be powered off as a result of the “Service Processor Setup  
Checklist” on page 173.  
Testing Call-In  
1. Go to your remote terminal and call in to your server. Your server answers and  
offers you the Service Processor Main Menu after requesting your privileged  
access password.  
2. Select System Power Control.  
3. Select Power-On System.  
When you are asked if you wish to continue powering on the system, type Y.  
4. After the system firmware and operating system have initialized the server, the  
login prompt displays at your remote terminal if you set up Seamless Modem  
Transfer (refer to page 183 for more information). This may take several  
minutes. When the login prompt displays, you have successfully called the  
Service Processor.  
5. Type logout to disconnect from the operating system. The message No Carrier  
displays on your remote terminal.  
6. Call your server again. The operating system answers and offers you the login  
prompt. If these tests are successful, call-in is working.  
7. Log in and type shutdown -F to shut down your server.  
8. The message No Carrier displays on your remote terminal.  
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Testing Call-Out  
During the setup, you entered your phone numbers for the pager (on page 58) and  
customer voice (on page 58). These numbers are used for this test.  
1. Your remote terminal is disconnected as a result of the Call-In test.  
2. Call your server again.  
3. At the Service Processor Main Menu, select Call-In/Call-Out Setup menu, then  
select Call-Out test. This action causes a simulated error condition for the  
purposes of this test.  
4. After a few moments, a message displays, regarding an illegal entry. Press  
Enter to clear the message and return to the main menu.  
5. When your telephone rings, answer the call. You should hear the sound of a  
telephone being dialed. This is your computer trying to page you.  
If this test is successful, call-out is working.  
Return to the “Telephone Number Setup Menu” on page 57 to enter the actual  
telephone numbers your server will use for reporting problems.  
Appendix C. Service Processor Setup and Test 175  
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Serial Port Configuration  
To configure the serial port on an AIX system, run the following from an AIX console:  
1. Log in as root user.  
2. To determine if you have any serial ports already configured, type:  
lsdev -Cc tty  
If no serial ports are configured, none are listed. If you want to configure serial  
ports that are not listed, continue with the remaining steps.  
3. Identify the serial port(s) with the modem(s).  
4. Type smit tty  
5. Select add tty  
6. Select RS232  
7. Select Baud rate 9600 or higher.  
8. Select login enable and set the flow control to RTS.  
9. Commit the selections and set up any other needed serial ports.  
10. Exit SMIT.  
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Appendix D. Modem Configurations  
The Service Processor is designed to place little demand on an attached modem,  
thereby increasing the setup and connection success rates.  
Sample Modem Configuration Files  
This appendix contains information about several sample modem configuration files  
that either work directly with your modem or provide a good starting point for a  
custom setup.  
The sample modem configuration files are located in your RS/6000 Enterprise Server  
Model H80 Series firmware in the /usr/share/modems subdirectory (if your server is  
using AIX) with the following names. A listing of each specific file is included in this  
appendix.  
Generic Modem Configuration Files  
AIX File Name  
modem_z.cfg  
modem_z0.cfg  
modem_f.cfg  
modem_f0.cfg  
modem_f1.cfg  
Service Processor Firmware File Name  
modem_z_sp  
modem_z0_sp  
modem_f_sp  
modem_f0_sp  
modem_f1_sp  
Specific Modem Configuration Files  
AIX File Name  
modem_m0.cfg  
modem_m1.cfg  
Service Processor Firmware File Name  
modem_m0_sp  
modem_m1_sp  
Use the following selection procedures and your modem manual to determine which  
of the configuration files is suitable for your use.  
Appendix D. Modem Configurations 177  
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Configuration File Selection  
Use the following steps to select a configuration file:  
1. Is your modem an IBM 7852-400?  
If Yes, use modem configuration file modem_m0.cfg and go to step 7 on  
page 179.  
Note: The IBM 7852-400 modem has DIP switches on the right side of the unit.  
See “IBM 7852-400 DIP Switch Settings” on page 181 for the correct  
switch settings.  
If No, continue with step 2.  
2. Is your modem an IBM 7857-017?  
If Yes, use modem configuration file modem_m1.cfg and go to step 7 on  
page 179.  
Note: The IBM 7857-017 modem has two telephone line connections on the  
back of the unit. One is marked LL (for Leased Line), and the other is  
marked PTSN (for Public Telephone Switched Network). The service  
processor expects to use the modem on the public network, so the  
telephone line should attach to the PTSN connector.  
If No, continue with step 3.  
3. Does your modem respond to the extended command set (prefixed with &)?  
If Yes, go to step 5 on page 179.  
If No, continue with step 4.  
4. Does your modem respond to:  
Ÿ ATZ reset command  
or  
Ÿ ATZn reset commands, where n can be 0, 1, and so on?  
If ATZ, configuration file modem_z.cfg is recommended.  
If ATZn, configuration file modem_z0.cfg is recommended.  
Go to step 7 on page 179.  
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5. Does your modem command set include a test for V.42 error correction at the  
remote modem (often called “Auto-Reliable Mode”)?  
If Yes, disable this test. You can use sample configuration files  
/usr/share/modem_m0.cfg or /usr/share/modem_m1.cfg as models to help  
you create a file for your particular modem. See “Customizing the Modem  
Configuration Files” on page 180 for more information. Go to step 7.  
If No, go to step 6.  
6. Does your modem respond to:  
Ÿ AT&F reset command  
or  
Ÿ AT&Fn reset commands, where n can be 0, 1, and so on?  
If AT&F, configuration file modem_f.cfg is recommended.  
If AT&Fn, configuration file modem_f0.cfg or modem_f1.cfg is recommended,  
depending on which provides the hardware flow control profile.  
7. You have completed selection of the configuration file.  
If your modem configuration selection is not available in the Service Processor  
Modem Configuration Menu, you must access it through the Configure Remote  
Maintenance Policy Service Aid.  
If you find it necessary to adjust any of these configuration files, use the manual  
provided with your modem to accomplish that task. It is recommended you  
select settings that enable hardware flow control and respond to DTR.  
Note: Some older modems do not respond to the X0 or &R1 commands. Edit  
out these commands from the modem configuration file if yours is such a  
modem. See your modem manual for more information.  
Some modems, such as the IBM 7857-017, are not designed for the paging function.  
Although they can be used for paging, they return an error message when they do  
not get the expected response from another modem. Therefore, even though the  
paging was successful, the error message causes the Service Processor to retry,  
continuing to place pager calls for the number of retries specified in the Call-Out  
Policy Setup Menu. These retries result in redundant pages.  
Appendix D. Modem Configurations 179  
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Examples for Using the Generic Sample Modem Configuration Files  
The following table contains information to help you determine which modem  
configuration file to use with various modems.  
Modem  
Setup Z  
Setup Z0  
(Rare)  
Setup F  
Setup F0  
Setup F1  
AT&T DataPort 2001  
(Ring interrupt only on  
first ring)  
X
Bocamodem 1440E  
Hayes Smart Modem 300  
IBM 5841  
X
X
X
X
IBM 5843  
IBM 7851  
X
X
IBM 7852-10  
IBM 7855  
X
X
USRobotics  
36.6K Sportster  
Zoom V.32  
X
Customizing the Modem Configuration Files  
You can create your own modem configuration files or modify the samples provided.  
After you customize your modem configuration files, you must access them through  
the Configure Remote Maintenance Policy Service Aid rather than from the Service  
Processor menus.  
Note:  
If you have already set up your serial ports, line speeds, authorizations, and  
telephone numbers from the Service Processor menus, use the service aid to specify  
your customized modem configuration files.  
If you have not already set up your serial ports, line speeds, authorizations, and  
telephone numbers from the Service Processor menus, use the service aids to set  
them while you specify your customized modem configuration files.  
To disable Auto-Reliable Mode testing of the remote modem, use the sample modem  
configuration file /usr/share/modems/modem_f.cfg as a model that you can modify,  
as follows:  
1. Find the necessary command in your modem manual.  
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2. Copy the /usr/share/modems/modem_f.cfg file to a new file with a different  
name (for example, modem_fx.cfg).  
3. In the new file (modem_fx.cfg), change the line Send "ATEðT\r" to Send  
"ATcccEðT\r" where ccc is the added command as specified in your modem  
manual, as follows.  
Change the third line of each of the following stanzas:  
Ÿ condout  
Ÿ condin  
Ÿ ripo  
4. Save the changes.  
IBM 7852-400 DIP Switch Settings  
If you are using a 7852-400 modem to enable service processor communications, for  
proper operation, the dual inline package (DIP) switches must be set according to  
the following table:  
Switch  
Position  
Function  
1
2
Up  
Up  
Force DTR  
Flow Control &E4  
3
4
5
Down  
Down  
Up  
Result Codes Enabled  
Modem Emulation Disabled  
Auto Answer Enabled  
6
7
Up  
Up  
Maximum Throughput Enabled  
RTS Normal Functions  
8
9
10  
11  
12  
Down  
Down  
Up  
*Up  
*Down  
Enable Command Mode  
Remote Digital Loopback Test Enabled  
Dial-Up Line Enabled  
AT Responses Enabled (Extended Responses Disabled)  
Asynchronous Operation  
13  
14  
15  
16  
UP  
Up  
Up  
Up  
28.8KB Line Speed  
CD and DSR Normal Functions  
2-Wire Leased Line Enabled  
* Only switches 11 and 12 are changed from the factory default settings.  
Xon/Xoff Modems  
Some early modems assume software flow control (Xon/Xoff) between the computer  
and the modem. Modems with this design send extra characters during and after the  
transmitted data. The Service Processor cannot accept these extra characters. If  
your configuration includes such a modem, your functional results may be  
unpredictable.  
Appendix D. Modem Configurations 181  
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The sample modem configuration files included in this appendix do not support these  
modems, so custom configuration files are necessary. Anchor Automation 2400E is  
an example of such a modem.  
If you experience unexplainable performance problems that may be due to Xon/Xoff  
characters, it is recommended that you upgrade your modem.  
Ring Detection  
Most modems produce an interrupt request each time they detect a ring signal.  
Some modems generate an interrupt only on the first ring signal that they receive.  
AT&T DataPort 2001 is an example of such a modem.  
The Service Processor uses the ring interrupt request to count the number of rings  
when Ring Indicate Power-On (RIPO) is enabled. If your modem produces an  
interrupt on only the first ring, set Ring Indicate Power-On to start on the first ring.  
Otherwise, you can choose to start Ring Indicate Power-On on any ring count.  
Terminal Emulators  
The Service Processor is compatible with simple ASCII terminals, and therefore  
compatible with most emulators. When a remote session is handed off from the  
Service Processor to the operating system, agreement between terminal emulators  
becomes important.  
The server's operating system will have some built-in terminal emulators. You may  
also have a commercially available terminal emulation. It is important that the local  
and host computers select the same or compatible terminal emulators so that the key  
assignments and responses match, ensuring successful communications and control.  
For best formatting, choose line wrap in your terminal emulator setup.  
Recovery Procedures  
Situations such as line noises and power surges can sometimes cause your modem  
to enter an undefined state. When it is being used for dial-in, dial-out or ring indicate  
power-on, your modem is initialized each time one of these actions is expected. If  
one of these environmental conditions occur after your modem has been initialized, it  
might be necessary to recover your modem to a known state.  
If your modem communicates correctly with remote users, it is probably in control. It  
may be wise to occasionally change some of the functional settings and then change  
them back, just for the sense of security that the modem is communicating, and to  
ensure it has been initialized recently.  
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If your system is particularly difficult to access physically, another strategy is to  
protect it with an Uninterruptible Power Source (UPS) and a phone-line surge  
protector.  
In case recovery becomes necessary, shut down your system using established  
procedures. Disconnect the power cable and press the power button to drain  
capacitance while power is disconnected. Disconnect and reconnect modem power,  
and then reconnect system power to completely reinitialize your system.  
Transfer of a Modem Session  
Because many modem command variations exist, the sample modem configuration  
files located at the end of this appendix have been written to capture the largest  
number of workable modem settings.  
The modem command &Dn (where n is a number) generally sets the modem  
response to the Data Terminal Ready (DTR) signal from the server's serial port. The  
desired response is that the modem will hold a connection while DTR is enabled,  
and drop the connection when DTR is released. Using this mechanism, the server  
hangs up on a connection under normal conditions.  
Consult your modem manual for its specific response scheme for the &Dn command.  
Two strategies are available for dealing with the modem's response to DTR:  
Ÿ Recovery  
Ÿ Prevention  
Before you use one of these strategies, determine if your server's modem is set up  
correctly to respond to DTR.  
With the remote terminal connected to serial port 1 and defined as the Primary  
Console Device, there are two tests you can perform:  
1. Will the modem drop the connection after the System initialization complete  
message displays at the remote terminal?  
If Yes, the modem is set up correctly.  
If No, try another &Dn setting for your server's modem. See your modem  
manual for this information. The &Dn command appears in three places each in  
three of the sample modem configuration files, as follows:  
2. Will the server's modem disconnect when the power drops? You can make this  
observation at the remote terminal by commanding your server to shut down and  
Appendix D. Modem Configurations 183  
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power off. (Use the AIX command shutdown -F.) Watch for the message NO  
CARRIER on your remote terminal.  
If Yes, this is the correct response. The modem is set up correctly.  
If No, try another &Dn setting for your server's modem. See your model manual  
for this information. The &Dn command appears in three places each in three of  
the sample modem configuration files. Only the following sample modem  
configuration files contain the &Dn command (in three places each):  
Ÿ modem_f.cfg  
Ÿ modem_f0.cfg  
Ÿ modem_f1.cfg  
If you are using modem_z.cfg or modem_z0.cfg, you cannot control DTR  
response. If your remote terminal does not disconnect after logging off, you  
must command the remote terminal emulator to hang up. This then breaks the  
connection.  
Recovery Strategy  
The recovery strategy consists of making two calls to establish a remote session.  
This solution is the easiest to implement and allows more freedom for configuring  
your server's serial ports.  
To set up a remote terminal session, dial into the Service Processor and start the  
system. After the operating system is loaded and initialized, the connection will be  
dropped. At this point, call the server back and the operating system will answer and  
offer you the login prompt.  
Prevention Strategy  
The disconnect is caused by the operating system when it initializes the Primary  
Console. The tests listed in “Transfer of a Modem Session” on page 183 are  
conducted with the remote terminal selected as the primary console to manifest the  
modem's response to DTR transitions.  
Ÿ If a local ASCII terminal or a graphics console is to be a permanent part of your  
server, then make one of them the primary console. Your remote terminal will no  
longer experience the connection loss.  
Ÿ If a local console is not a permanent part of your server, you can still assign  
either the unused graphics console or the unused serial port as the primary  
console. This gives you the desired seamless connection at your remote  
terminal.  
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Ÿ If you choose to use the unused serial port as the primary console, some  
initialization traffic will be sent to any serial device attached to that port. As a  
result, that serial device's connection and function could be affected. These  
impacts may make that port unattractive for devices other than a temporary local  
ASCII terminal.  
Appendix D. Modem Configurations 185  
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Modem Configuration Sample Files  
Sample File modem_m0.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_mð  
#
# FUNCTIONS: Modem configuration file specifically for IBM 7852-4ðð  
# modem with Auto-Reliable feature. This feature must be turned off  
# for Catcher calls. This example uses the AT&F reset command to  
# choose the factory defaults.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# The modem has configuration switches. They should be set to the  
# factory default settings, except switches 11 and 12. These must be  
# to UP ("AT" responses) and DOWN (Asynchronous operation), respectively.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
#
# %N Call-Out phone number  
%R Return phone number  
#
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "AT&F&E2EðT\r"  
# Reset to factory defaults  
# Reliable mode  
# Echo off  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT&E12&E14\r"  
# Disable pacing  
# Disable data compression  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
send "AT&SF1&SðS9=1\r"  
# DSR independent of CD  
# Force DSR on.  
# CD respond time=1ððms  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
send "ATVðSð=ð\r"  
# Numeric response code  
# Auto-Answer off  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
done  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
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# Expect a connection response.  
expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or  
"19\r" or "13\r" or "12\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
retry:  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or  
"19\r" or "13\r" or "12\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
disconnect:  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "+++"  
delay 2  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "AT&F&E2EðT\r"  
# Reset to factory defaults.  
# Reliable mode  
# Echo off  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT&E12&E14\r"  
# Disable pacing  
# Disable data compression  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful  
send "AT&SF1&SðS9=1\r"  
# DSR independent of CD.  
# Force DSR on.  
# CD respond time=1ððms  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
send "ATVðSð=2\r"  
# Numberic response code  
# Answer on 2nd ring  
# Confirm commands successful.  
expect "ð\r" timeout 2  
done  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pickup 2nd ring or timeout  
# Expect a connection response.  
expect "33\r" or "31\r" or "28\r" or "26\r" or "24\r" or "21\r" or  
"19\r" or "13\r" or "12\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
Appendix D. Modem Configurations 187  
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# %R = paging number  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHð\r"  
expect "ð\r" timeout 2  
done  
# Confirm successful command.  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
ripo:  
send "AT&F&E2EðT\r"  
# Reset to factory defaults.  
# Reliable mode  
# Echo off  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT&E12&E14\r"  
# Disable pacing  
# Disable data compression  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm successful command.  
send "AT&SF1&SðS9=1\r"  
# DSR independent of CD.  
# Force DSR on.  
# CD respond time=1ððms  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
send "ATVðSð=ð\r"  
# Numeric response code  
# Auto Answer OFF  
# Confirm commands successful.  
#
expect "ð\r" timeout 2  
done  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
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Sample File modem_m1.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP modem_m1  
#
# FUNCTIONS: Modem configuration file specifically for IBM 7857-ð17 modem with  
# Auto-Reliable feature. This feature must be turned off for Catcher calls.  
# This example uses the AT&F reset command to choose the factory defaults.  
#
# To allow dial commands for digital pagers, it is necessary to reduce  
# the number of characters in the dial command. Each comma (delay) has  
# been set to 6 seconds (S8=6) for that reason.  
#
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
#
# %N Call-Out phone number  
%R Return phone number  
#
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "AT&FᑍEðEð\r"  
# Reset to factory defaults.  
# ᑍEð=data compression disabled  
# Eð=echo disabled  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT#FðᑍQ2S8=6\r"  
# Trellis modulation disabled  
# Retrain with adaptive rate  
# Set ,=6second  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful  
send "ATVðXðSð=ð\r"  
# Numeric response code  
# AT compatible messages  
# Auto-Answer disabled  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful.  
done  
connect:  
retry:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
expect "1\r" busy "7\r" timeout 6ð # Expect a connection response.  
done  
send "A/"  
# Repeat the previous command.  
expect "1\r" busy "7\r" timeout 6ð # Expect a connection response.  
Appendix D. Modem Configurations 189  
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done  
disconnect:  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHð\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "AT&FᑍEðEð\r"  
# Reset to factory defaults.  
# ᑍEð=data compression disabled  
# Eð=echo disabled  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT#FðᑍQ2\r"  
# Trellis modulation disabled  
# Retrain with adaptive rate  
expect "ð\r" or "OK\r\n" timeout 2 # Confirm commands successful  
send "ATVðXðSð=2\r"  
# Numeric response code  
# AT compatible messages  
# Answer on 2nd ring  
expect "ð\r" timeout 2  
done  
# Confirm commands successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "1\r" timeout 6ð  
done  
page:  
send "ATD%N,%R\r"  
# %N = pager call center number  
# commas=6sec wait time to  
# enter paging number.  
# %R = return number  
# Confirm successful command.  
# Wait before hanging up.  
# Assure command mode.  
# Allow mode switching delay.  
# Hang up.  
# Confirm successful command.  
expect "ð\r" or "3\r" timeout 3ð  
delay 2  
send "+++"  
delay 2  
send "ATHð\r"  
expect "ð\r" timeout 2  
done  
ripo:  
send "AT&FᑍEðEð\r"  
# Reset to factory defaults.  
# ᑍEð=data compression disabled  
# Eð=echo disabled  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "AT#FðᑍQ2\r"  
# Trellis modulation disabled  
# Retrain with adaptive rate  
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expect "ð\r" or "OK\r\n" timeout 2 # Confirm successful command.  
send "ATVðXðSð=ð\r"  
# Numeric response code  
# AT compatible messages  
# Auto-Answer disabled  
# Confirm commands successful.  
#
expect "ð\r" timeout 2  
done  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "4\r" or "3\r"  
delay 2  
done  
Appendix D. Modem Configurations 191  
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Sample File modem_z.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Z  
#
# FUNCTIONS: Modem configuration file for many early Hayesᑍ compatible modems.  
# This example uses the ATZ reset command to choose the factory defaults.  
# This setup will work for many modems, but it is required for early vintage  
# modems which respond to neither the ATZð reset command nor the extended (&)  
# commands. Refer to your modem manual.  
#
# ᑍ Trademark of Hayes Microcomputer Products, Inc.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# If the modem has configuration switches, they should be set to the  
# factory default settings.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
# AT Attention Code  
,
Inserts delay in dialing commands  
Turn on responses  
# Z  
Reset to factory defaults Qð  
# Eð Turn echo off  
Q1  
Turn off responses  
# Vð Use numeric responses  
# +++ Escape to command mode  
# Hð Hang-up  
#
#
Sð=ð Automatic answer inhibit  
Sð=2 Answer on second ring  
T = Tone mode. When used as T\r, it is a  
no op to maintain program synchronization  
when modem may/will echo the commands.  
#
# %N Call-Out phone number  
%P  
Paging phone number  
# %S Modem speed (available to users)  
#
# Following are common responses from a wide range of modems:  
# 16, 15, 12, 1ð, 5 and 1 are connection responses. Add others as required.  
# 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; ð=OK  
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "ATZQðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset to factory defaults.  
send "ATQðVðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
retry:  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
192 RS/6000 Enterprise Server Model H80 Series User's Guide  
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timeout 6ð  
disconnect:  
done  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "ATZQðT\r"  
# Reset to factory defaults.  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðT\r"  
expect "ð\r" timeout 2  
send "ATSð=2\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer ON  
# Confirm command successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
# %R = paging number  
# Confirm successful command.  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHðT\r"  
expect "ð\r" timeout 2  
done  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
ripo:  
send "ATZQðT\r"  
# Reset to factory defaults.  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# RI Power On enabled.  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
Appendix D. Modem Configurations 193  
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Sample File modem_z0.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Zð  
#
# FUNCTIONS: Modem configuration file for some early Hayesᑍ compatible modems.  
# This example uses the ATZð reset command to choose the factory defaults.  
# This setup is recommended for modems that will respond to the ATZð command  
# and which do not respond to the extended (&) commands. Refer to your modem  
# manual.  
#
# ᑍ Trademark of Hayes Microcomputer Products, Inc.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# If the modem has configuration switches, they should be set to the  
# factory default settings.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
# AT Attention Code  
,
Inserts delay in dialing commands  
Turn on responses  
# Zð Reset. Restore Profile ð Qð  
# Eð Turn echo off  
Q1  
Turn off responses  
# Vð Use numeric responses  
Sð=ð Automatic answer inhibit  
# +++ Escape to command mode  
Sð=2 Answer on second ring  
# Hð Hang-up  
Xð=ð Limit modem response codes  
#
T = Tone mode. When used as T\r, it is a  
no op to maintain program synchronization  
when modem may/will echo the commands.  
#
#
#
# %N Call-Out phone number  
%P  
Paging phone number  
# %S Modem speed (available to users)  
#
# Following are common responses from a wide range of modems:  
# 16, 15, 12, 1ð, 5 and 1 are connection responses. Add others as required.  
# 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; ð=OK  
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "ATZðQðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset modem. Select profile ð  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
retry:  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
194 RS/6000 Enterprise Server Model H80 Series User's Guide  
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expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
disconnect:  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "ATZðQðT\r"  
# Reset modem. Select profile ð  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=2\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer ON  
# Confirm command successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
# %R = paging number  
# Confirm successful command.  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHðT\r"  
expect "ð\r" timeout 2  
done  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
ripo:  
send "ATZðQðT\r"  
# Reset modem. Select profile ð  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# RI Power On enabled.  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
Appendix D. Modem Configurations 195  
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Sample File modem_f.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F  
#
# FUNCTIONS: Modem configuration file for many recent Hayesᑍ compatible modems.  
# This example uses the AT&F reset command to choose the factory defaults.  
# This set up is preferred for modems with extended (&) commands. For early  
# vintage modems, setup Z or Zð is recommended. If your modem responds to  
# the extended (&) commands and to factory default choices (&Fn), setup file  
# Fð or F1 is recommended.  
#
# ᑍ Trademark of Hayes Microcomputer Products, Inc.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# If the modem has configuration switches, they should be set to the  
# factory default settings.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
# AT Attention Code  
,
Inserts delay in dialing commands  
Turn on responses  
# &F Reset to default profile Qð  
# Eð Turn echo off  
Q1  
Turn off responses  
# Vð Use numeric responses  
Sð=ð Automatic answer inhibit  
# +++ Escape to command mode  
Sð=2 Answer on second ring  
# Hð Hang-up  
Xð=ð Limit modem response codes  
#
T = Tone mode. When used as T\r, it is a  
no op to maintain program synchronization  
when modem may/will echo the commands.  
#
#
#
# &C1 Detect CD  
&D2 Respond to DTR (often the default)  
#
# %N Call-Out phone number  
%P  
Paging phone number  
# %S Modem speed (available to users)  
#
# Following are common responses from a wide range of modems:  
# 16, 15, 12, 1ð, 5 and 1 are connection responses. Add others as required.  
# 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; ð=OK  
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "AT&FQðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset to factory defaults.  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR.  
# Confirm command successful.  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
196 RS/6000 Enterprise Server Model H80 Series User's Guide  
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done  
retry:  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
disconnect:  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "AT&FQðT\r"  
# Reset to factory defaults.  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=2\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer ON  
# Confirm command successful.  
# Detect carrier and DTR.  
# Confirm command successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
# %R = paging number  
# Confirm successful command.  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHðT\r"  
expect "ð\r" timeout 2  
done  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
Appendix D. Modem Configurations 197  
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ripo:  
send "AT&FQðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset to factory defaults.  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2\r"  
expect "ð\r" timeout 2  
done  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR.  
# Confirm command successful.  
# RI Power On enabled.  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
198 RS/6000 Enterprise Server Model H80 Series User's Guide  
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Sample File modem_f0.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP Fð  
#
# FUNCTIONS: Modem configuration file for many recent Hayesᑍ compatible modems.  
# This example uses the AT&Fð reset command to choose the factory defaults.  
# This set up is preferred for modems with extended (&) commands. For early  
# vintage modems, setup Z or Zð is recommended. If your modem responds to  
# the extended (&) commands and to factory default choices (&Fn), but doesn't  
# work properly with this setup file, setup F1 is recommended.  
#
# ᑍ Trademark of Hayes Microcomputer Products, Inc.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# If the modem has configuration switches, they should be set to the  
# factory default settings.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
# AT Attention Code  
,
Inserts delay in dialing commands  
Turn on responses  
# &Fð Reset. Restore profile ð Qð  
# Eð Turn echo off  
Q1  
Turn off responses  
# Vð Use numeric responses  
Sð=ð Automatic answer inhibit  
# +++ Escape to command mode  
Sð=2 Answer on second ring  
# Hð Hang-up  
Xð=ð Limit modem response codes  
#
T = Tone mode. When used as T\r, it is a  
no op to maintain program synchronization  
when modem may/will echo the commands.  
#
#
#
# &C1 Detect CD  
# &R1 Ignore RTS (CTS)  
#
&D2 Respond to DTR (often the default)  
# %N Call-Out phone number  
%P  
Paging phone number  
# %S Modem speed (available to users)  
#
# Following are common responses from a wide range of modems:  
# 16, 15, 12, 1ð, 5 and 1 are connection responses. Add others as required.  
# 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; ð=OK  
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "AT&FðQðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset modem. Select profile ð  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
done  
# Confirm command successful.  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
# Expect a connection response.  
Appendix D. Modem Configurations 199  
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expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
retry:  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
disconnect:  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "AT&FðQðT\r"  
# Reset modem. Select profile ð  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=2\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer ON  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
done  
# Confirm command successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
# %R = paging number  
# Confirm successful command.  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHðT\r"  
expect "ð\r" timeout 2  
done  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
ripo:  
send "AT&FðQðT\r"  
# Reset modem. Select profile ð  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
# Confirm command successful.  
200 RS/6000 Enterprise Server Model H80 Series User's Guide  
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done  
# RI Power On enabled.  
error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
Appendix D. Modem Configurations 201  
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Sample File modem_f1.cfg  
#
# COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP F1  
#
# FUNCTIONS: Modem configuration file for many recent Hayesᑍ compatible modems.  
# This example uses the AT&F1 reset command to choose the factory defaults.  
# This set up is for modems with extended (&) commands and which do not work  
# properly with setup Fð. For early vintage modems, setup Z or Zð is  
# recommended.  
#
# ᑍ Trademark of Hayes Microcomputer Products, Inc.  
#
# (C) COPYRIGHT International Business Machines Corp. 1996  
# All Rights Reserved  
# Licensed Materials - Property of IBM  
#
# US Government Users Restricted Rights - Use, duplication or  
# disclosure restricted by GSA ADP Schedule Contract with IBM Corp.  
#
#
# If the modem has configuration switches, they should be set to the  
# factory default settings.  
ICDelay 1  
DefaultTO 1ð  
CallDelay 12ð  
# AT Attention Code  
,
Inserts delay in dialing commands  
Turn on responses  
# &F1 Reset. Restore profile 1 Qð  
# Eð Turn echo off  
Q1  
Turn off responses  
# Vð Use numeric responses  
Sð=ð Automatic answer inhibit  
# +++ Escape to command mode  
Sð=2 Answer on second ring  
# Hð Hang-up  
Xð=ð Limit modem response codes  
#
T = Tone mode. When used as T\r, it is a  
no op to maintain program synchronization  
when modem may/will echo the commands.  
#
#
#
# &C1 Detect CD  
# &R1 Ignore RTS (CTS)  
#
&D2 Respond to DTR (often the default)  
# %N Call-Out phone number  
%P  
Paging phone number  
# %S Modem speed (available to users)  
#
# Following are common responses from a wide range of modems:  
# 16, 15, 12, 1ð, 5 and 1 are connection responses. Add others as required.  
# 7=busy; 6=no dial tone; 4=error; 3=no carrier; 2=ring; ð=OK  
#
# PROGRAMMING NOTE: No blanks between double quote marks (").  
condout:  
send "AT&F1QðT\r"  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r" # Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
# Reset modem. Select profile 1  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
done  
# Confirm command successful.  
connect:  
send "ATDT%N\r"  
# Tone dialing command.  
# %N from Call Home setup.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
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timeout 6ð  
retry:  
done  
send "A/"  
# Repeat the previous command.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r" busy "7\r"  
timeout 6ð  
done  
disconnect:  
delay 2  
send "+++"  
delay 2  
# Separate from previous data.  
# Assure command mode.  
# Allow mode switching delay.  
# Set modem switch-hook down  
# (i.e., hang up).  
send "ATHðT\r"  
ignore "ð\r" or "OK\r" timeout 2  
send "ATEðQ1\r"  
# Ignore modem response.  
# Initialize modem: Echo OFF,  
# Disable responses.  
ignore "ð\r" timeout 1  
done  
condin:  
send "AT&F1QðT\r"  
# Reset modem. Select profile 1  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=2\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer ON  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
done  
# Confirm command successful.  
waitcall: ignore "2\r" timeout 1  
expect "2\r" timeout 1ð  
# Ignore first ring.  
# Pick up second ring  
# or timeout.  
# Expect a connection response.  
expect "16\r" or "15\r" or "14\r" or "12\r" or "1ð\r" or "5\r" or "1\r"  
timeout 6ð  
done  
page:  
send "ATDT%N,,,,%R;\r"  
# %N = pager call center number  
# Add enough commas to wait for  
# time to enter paging number.  
# %R = paging number  
# Confirm successful command.  
expect "ð\r" timeout 6ð  
delay 2  
send "ATHðT\r"  
expect "ð\r" timeout 2  
done  
# Wait before hanging up.  
# Hang up.  
# Confirm successful command.  
ripo:  
send "AT&F1QðT\r"  
# Reset modem. Select profile 1  
ignore "ð\r" or "OK\r\n" timeout 2 # Ignore modem response.  
send "ATEðT\r"  
# Initialize modem: Echo OFF,  
expect "ð\r" or "OK\r\n" timeout 2 # Enable responses (Numeric),  
send "ATQðVðXðT\r"  
expect "ð\r" timeout 2  
send "ATSð=ð\r"  
expect "ð\r" timeout 2  
send "AT&C1&D2&R1\r"  
# Limit response codes.  
# Confirm commands successful.  
# Set AutoAnswer OFF  
# Confirm command successful.  
# Detect carrier and DTR,  
# Ignore RTS.  
expect "ð\r" timeout 2  
done  
# Confirm command successful.  
# RI Power On enabled.  
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error:  
# Handle unexpected modem  
# responses.  
expect "8\r" or "7\r" or "6\r" or "4\r" or "3\r"  
delay 2  
done  
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Index  
diagnostic considerations (continued)  
running standalone 97  
diagnostics  
required attributes 98  
diagnostics, using 95  
display/alter bootlist 122  
Numerics  
3.5-inch diskette drive  
using 16  
7135 RAIDiant array 149  
7318 server service aid 150  
A
E
about this book xv  
alter/display bootlist 122  
electrical safety  
x
entering open firmware  
8
ergonomic information 21  
error logs 75  
B
battery  
disposal, recycling 169  
boot mode menu 43  
F
fibre channel RAID service aid 130  
flash SK-NET FDDI firmware 131  
C
call-in  
G
testing 174  
general user menu 29  
call-in/call-out setup menu 53  
call-out  
H
testing 175  
hardware problem determination 155  
call-out (call-home) 73  
call-out policy setup menu 59  
CD-ROM drive  
using 18  
configure, processor/memory 70  
console mirroring 74  
I
I/O drawer operator panel display 10  
indicators, POST  
introducing the system  
6
1
console strategy  
9
customer account setup menu 60  
K
keyboards  
using 11  
keys 7, 8  
D
deconfigure, processor/memory 70  
diagnostic considerations  
running from a TTY terminal 97  
running online 96  
numeric 1 key  
numeric 5  
7
7
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keys (continued)  
numeric 6  
numeric 8 key  
online diagnostics (continued)  
service mode 103  
online diagnostics modes of  
operation 103  
7
8
online publications xv  
L
open firmware, entering  
operating considerations  
online and standalone  
diagnostics 95  
8
language selection menu 52  
language, select 93  
laser compliance statement xi  
laser safety information xi  
LCD progress indicator log 77  
local area network service aid 139  
log repair action service aid 139  
operator panel display  
reading, I/O drawer 10  
overview  
1
P
M
POST indicators  
POST keys 7, 8  
6
memory configuration/deconfiguration  
menu 47  
numeric 1  
7
Model H80, using  
modem  
3
numeric 5 key  
numeric 6 key  
numeric 8 key  
7
7
8
configuration file selection 178  
configurations 177  
transfer 183  
power control network utilities  
menu 50  
powering on and off  
preface xv  
modem_f.cfg, sample file 196  
modem_f0.cfg, sample file 199  
modem_f1.cfg, sample file 202  
modem_z.cfg, sample file 192  
modem_z0.cfg, sample file 194  
mouse  
4
primary console 184  
privileged user menus 31  
problem determination  
using the standalone or online  
diagnostics 155, 164  
when unable to load  
diagnostics 164  
using 13  
N
network service aid 139  
processor configuration/deconfiguration  
menu 46  
processor/memory 70  
configure 70  
deconfigure 70  
product disposal 169  
publications, online xv  
O
online and standalone diagnostics  
operating considerations 95  
online diagnostics  
concurrent mode 104  
maintenance mode 105  
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service processor (continued)  
main menu 31  
R
reboot/restart policy setup menu 41  
recycling 169  
memory configuration/deconfiguration  
menu 47  
menus 27  
related publications xv  
repair log service aid 139  
restart recovery 64  
RETAIN 60  
retries 59  
menus list 26  
modem configuration menu 54  
monitoring - surveillance 71  
operational phases 78  
OS surveillance setup menu 36  
passwords 34  
power control network utilities  
menu 50  
power-on methods 62  
privileged user menus 31  
processor  
ring indicate power-on menu 40  
run exercisers 141  
running the online diagnostics in  
concurrent mode 105  
running the online diagnostics in  
maintenance mode 105  
running the online diagnostics in  
service mode 103  
configuration/deconfiguration  
menu 46  
running the standalone  
diagnostics 106  
reboot/restart policy setup menu 41  
ring indicate power-on menu 40  
serial port selection menu 55  
serial port snoop setup menu 38  
serial port speed setup menu 56  
service processor reboot/restart  
recovery 64  
setup 173  
setup checklist 173  
setup menu 33  
S
safety  
electrical ix  
safety notices ix  
serial port selection menu 55  
serial port snoop setup menu 38  
serial port speed setup menu 56  
service director feature 21  
service processor  
system information menu 44  
system power control menu 39  
telephone setup menu 57  
test 173  
boot mode menu 43  
call-in/call-out setup menu 53  
call-out call-home 73  
call-out policy setup menu 59  
checklist 173  
console mirroring 74  
customer account setup menu 60  
error logs 75  
service processor error logs 75  
service processor feature 21  
service processor operational  
phases 78  
service processor procedures in service  
mode 60  
functions 61  
general user menu 29  
language selection menu 52  
setup menu 33  
Index 207  
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SSA service aid 147  
standalone diagnostic operation 106  
standalone diagnostics  
running 106  
W
web site, ergonomic information 21  
strategy, console  
9
system firmware updates 67  
system information menu 44  
system introduction  
1
system management services 81  
display error log 84  
multiboot 90  
OK prompt 93  
password utilities 83  
remote initial program load  
setup 85  
SCSI utilities 89  
select console 89  
select language 93  
system POST errors 76  
system power control menu  
system power-on methods 62  
system verification procedure 151  
T
telephone line requirements for the  
United Kingdom  
x
telephone setup menu 57  
testing the setup  
call-in 174  
call-out 175  
trademarks xvi  
transfer of a modem session 183  
U
United Kingdom’s telephone line  
requirements  
x
using the Model H80  
3
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Printed in the United States of America  
on recycled paper containing 10%  
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