IBM Computer Drive 28L2234 User Manual

2X/4X/24X CD-ReWritable  
Internal IDE Option Kit  
OPTIONS  
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Contents  
Safety: Read first  
Product registration  
About this book  
. . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . vi  
. . . . . . . . . . . . . . . . . . . . . . . . vi  
v
Part 1: Quick installation guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1  
Part 2: User’s guide  
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1  
Before you begin . . . . . . . . . . . . . . . . . . . . . . . 2-1 Manually ejecting a CD . . . . . . . . . . . . . . . . . . . . 2-6  
Playing an audio CD . . . . . . . . . . . . . . . . . . . . . . 2-6  
Protecting the drive after installation  
. . . . . . . . . . . . 2-1 Using a data CD . . . . . . . . . . . . . . . . . . . . . . . . 2-8  
Using CD-R and CD-RW discs . . . . . . . . . . . . . . . . 2-1  
Using the drive controls and connectors . . . . . . . . . . . 2-2  
Front view of the drive  
. . . . . . . . . . . . . . . . . . . . 2-2  
Rear view of the drive . . . . . . . . . . . . . . . . . . . . . 2-2  
Using the drive to record files on CDs . . . . . . . . . . . . 2-3  
Using CD handling precautions  
. . . . . . . . . . . . . . . 2-4  
Caring for a CD . . . . . . . . . . . . . . . . . . . . . . . . 2-4  
Loading a CD . . . . . . . . . . . . . . . . . . . . . . . . . 2-5  
Copyright IBM Corp. 1999  
iii  
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Part 3: Appendixes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1  
Appendix A. Safety Information . . . . . . . . . . . . . . 3-1 Appendix F. Product warranty and notices . . . . . . . . 3-31  
Notices  
. . . . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . . . .  
3-33  
3-34  
3-34  
Appendix B. Product specifications . . . . . . . . . . . . 3-11 Trademarks  
Electronic emission notices  
. . . . . . . . . . . . . . . . .  
Appendix C. Customizing device driver configuration  
settings  
. . . . . . . . . . . . . . . . . . . . . . . . . .  
3-13  
Appendix D. Problem solving . . . . . . . . . . . . . . . 3-20  
Diagnostics  
Additional help  
. . . . . . . . . . . . . . . . . . . . . . . . .  
. . . . . . . . . . . . . . . . . . . . . . .  
3-27  
3-28  
Appendix E. Help and service information . . . . . . . . 3-28  
Step 1: Problem solving . . . . . . . . . . . . . . . . . . . 3-29  
Step 2: Preparing for the call . . . . . . . . . . . . . . . . 3-29  
Step 3: Placing the call to IBM . . . . . . . . . . . . . . . 3-29  
Step 4: Placing the call to computer and BIOS manufacturers  
3-30  
iv IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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Safety: Read first  
v
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Product registration  
About this book  
Thank you for purchasing OPTIONS by IBM. Please take a few  
moments to register your product and provide us with information that  
will help IBM to better serve you in the future. Your feedback is  
valuable to us in developing products and services that are important  
to you, as well as in developing better ways to communicate with you.  
Register your option on the IBM Web site at:  
This manual contains information on the IBM 2X/4X/24X  
CD-ReWritable Internal IDE Option Kit. It is divided into the  
following parts:  
Part 1:  
Quick installation guide  
This section contains product and software descriptions,  
installation requirements, and abbreviated installation  
instructions.  
IBM will send you information and updates on your registered product  
unless you indicate on the Web site questionnaire that you do not want  
to receive further information.  
Part 2:  
Part 3:  
User’s guide  
This section contains device handling precautions, detailed  
operating instructions, and CD handling instructions.  
Appendixes  
This section contains safety, product specifications, device  
driver configuration settings, service, warranty and notice  
information.  
Note: The illustrations in this manual might be slightly different from  
your hardware.  
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Part 1: Quick installation guide  
This guide contains installation instructions in an abbreviated form. If  
you are knowledgeable about IDE products and experienced in  
installing options, use these instructions to quickly install your  
CD-ReWritable drive. For detailed operating instructions, go to “Part  
2: User’s guide” on page 2-1. For problem-solving information, go  
to Appendix D, “Problem solving” on page 3-20.  
at up to four times the standard CD-ROM speed, recording data at up  
to 600 KB per second. At this rate, the drive can record  
approximately 650 MB of information on a CD-R disc in about 18  
minutes. The drive can also read data at up to 24 times the standard  
CD-ROM speed, or 3600 KB per second.  
Note: To use the drive’s CD-recording function, you must install the  
Easy CD Creator/DirectCD software (included) for Microsoft  
Windows 98, Windows 95, or Windows NT 4.0. For more  
information on the Easy CD Creator/DirectCD software, see  
“Software description” on page 1-2.  
Product description  
The IBM 2X/4X/24X CD-ReWritable Drive can write and read  
CD-ReWritable (CD-RW) and CD-Recordable (CD-R) discs, and can  
read mass-produced stamped CDs. As a result, the drive is compatible  
with Multi-Read (MR) CD-ROM and DVD-ROM drives that can read  
CD-RW discs and other media types, and with older non-MR  
CD-ROM drives that can read only CD-R and CD-ROM discs.  
The IBM 2X/4X/24X CD-ReWritable Drive can be installed only in a  
computer that uses the integrated drive electronics (IDE) or the  
enhanced IDE architecture.  
In addition to this book, the option kit includes:  
CD-ReWritable drive  
Two audio cables  
Four mounting screws (M3 x 5 mm, slotted)  
IDE cable  
Two faceplates for use with certain systems  
The drive writes to CD-RW and CD-R discs at different speeds. The  
drive can write to a CD-RW disc at up to two times the standard  
CD-ROM speed, recording data at up to 300 KB1 per second. At this  
rate, the drive can record approximately 650 MB2 of information on a  
CD-RW disc in about 36 minutes. The drive can write to a CD-R disc  
1
KB equals approximately 1024 bytes when referring to data transfer speeds.  
2
MB equals approximately 1000000 bytes when referring to storage capacity.  
Copyright IBM Corp. 1999  
1-1  
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Blank CD-RW disc  
Blank CD-R disc  
Easy CD Creator/DirectCD software package  
IBM 2X/4X/24X CD-ReWritable Drive Option Diskette  
Laser Safety Guide for CD-ROMs  
Note: The software included in this option kit does not enable the  
drive’s CD-recording capabilities with DOS, Windows 3.x, or  
OS/2 operating systems.  
Installation requirements  
Contact your place of purchase if an item is missing or damaged. Be  
sure to retain your proof of purchase. It might be required to receive  
warranty service. See Appendix E, “Help and service information” on  
page 3-28 for technical support information.  
To install the CD-ReWritable drive you must have:  
Documentation  
You will need the documentation that comes with your computer,  
operating system, or IDE bus adapter if the adapter is separate from  
the computer.  
Software description  
The Easy CD Creator/DirectCD software CD contains programs that  
work with Windows 98, Windows 95, and Windows NT 4.0 or later.  
You can use the programs with your CD-ReWritable drive to create  
audio and data CDs, to copy CDs, and to make jewel case inserts or  
CD labels.  
Required hardware  
You must have the following hardware.  
IBM computer or compatible computer with an Intel  
Pentium processor and 16 MB3 RAM (random-access  
memory)  
The IBM 2X/4X/24X CD-ReWritable Drive Option Diskette contains  
device drivers for Windows 98, Windows 95, Windows NT 4.0,  
Windows 3.x, OS/2, and DOS that enable you to access the drive as a  
CD-ROM drive in DOS mode. The diskette also includes an audio  
CD-player program for DOS and a diagnostic program.  
3.5-inch, 1.44 MB or 2.88 MB diskette drive  
IDE bus adapter  
Your computer must have an IDE port on the system board or on  
an IDE bus adapter. If the interface cable connectors in your  
computer have 40 pins, your computer uses the IDE architecture. If  
3
When referring to memory storage capacity, MB means approximately 1000000 bytes; total user-accessible capacity may vary depending on operating  
environment.  
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you are not sure about your IDE bus adapter, see the documentation  
that comes with your computer.  
need to change the configuration of that device. For more  
information, refer to the documentation that comes with the device.  
You cannot install some devices, such as a high speed tape drive,  
on the same port as a CD-ReWritable drive.  
IDE cables and connectors  
The IDE cables connect the IDE port on the system board, or on an  
IDE adapter, to your IDE storage devices. IDE storage devices are  
hard disk drives, CD-ROM drives, and tape drives.  
Power connector  
You will need an unused power connector on a cable coming from  
the computer power supply in order to provide power to the drive.  
If all power cables are in use, purchase a dc Y-connector (available  
at many electronic stores) and split a connection to provide power  
for more devices.  
If your computer has one IDE port, you can attach a maximum of  
two devices, as shown in the following illustration.  
CD-ReWritable drive mounting  
You can install the CD-ReWritable drive in a vertical or horizontal  
5.25-inch mounting bay. You might need both a flat-blade and a  
Phillips-head screwdriver for the installation.  
If your computer has two IDE ports (one IDE cable on each port),  
you can attach up to four devices (two devices on each cable).  
If your IDE cables have only one connector, you can replace one of  
the cables with the two-connector IDE cable that comes with this  
option package.  
If you are attaching the CD-ReWritable drive to the same port as  
another device, such as a hard disk drive or tape drive, you might  
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3. Before handling the drive, ground yourself by touching an  
unpainted surface on the computer. Ground yourself again after  
leaving and returning to your work area.  
Installing the drive  
The instructions in this section are general guidelines that apply to  
most computers. For specific information on installing a drive in your  
computer, see the documentation that comes with your computer.  
4. Always handle the drive by its edges. Do not touch any exposed  
printed circuitry, components, or connector pins.  
5. While installing the drive, avoid all unnecessary handling. Rough  
handling can damage the components inside the drive housing.  
Step 1. Opening the computer  
6. If you must put the drive down, place the antistatic bag on a flat  
padded surface, such as a magazine, and place the drive on the  
bag.  
1. Turn off the computer and all attached devices.  
2. Unplug from the electrical outlets all cables for your computer  
and attached devices.  
It is now safe to open your computer.  
Step 3. Setting the configuration jumpers  
For specific information about opening your computer, see the  
documentation that comes with your computer.  
You can configure your drive as Master 1 , Slave 2 , or Cable  
Select 3 , as shown.  
Step 2. Unpacking the drive  
Follow these steps when you unpack the drive.  
1. Do not open the antistatic bag until you are ready to install the  
drive. Static electricity can damage the drive and other computer  
components.  
2. Touch your hand and the inner conductive surface of the antistatic  
bag containing the drive to an unpainted metal surface on the  
computer for two seconds. This drains static electricity from the  
bag and your body.  
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Use the following guidelines to determine the correct configuration for  
your CD-RW drive.  
Step 4. Mounting the drive in the bay  
Configure the CD-ReWritable drive as a Master if it will be the  
only device connected to an IDE cable. (This is the preset  
configuration.)  
Attention: Be sure to use the M3 x 5 mm mounting screws that  
come with the option package. You might damage the drive if  
you use mounting screws that are too long.  
Configure the CD-ReWritable drive as a Slave if it will be the  
second device on an IDE cable. Be sure to configure the other  
device as a Master. In some cases, a hard disk drive might  
require a Master with Slave Present jumper setting when another  
device on the same cable is configured as a Slave. For further  
information on setting configuration jumpers on other devices,  
refer to the documentation that comes with your computer system  
or with the device.  
You can mount the CD-ReWritable drive horizontally or vertically in  
the computer. If you mount the drive vertically, you must secure any  
CDs you place into the drive before closing the drive tray, or the drive  
will not be able to read from the CD properly. For further instructions  
on securing your CDs in a vertically mounted drive, go to page 2-5.  
1. Slide the drive into the bay. Your computer might require unique  
installation procedures for storage devices. Refer to the  
documentation that comes with your computer for further  
instructions on installing storage devices.  
Some non-IBM computers use special ATA cables with two wires  
reversed in the device connectors so that the drives can be  
configured by the cable instead of by jumper position. Use the  
Cable Select position only for systems equipped with these  
special cables. See the documentation that came with your  
computer to determine if your ATA adapter requires that you  
place the jumpers in the Cable Select position.  
2. Align the drive-bay screw holes with the threaded holes in the  
drive housing or mounting bracket.  
3. Loosely hand thread the screws in the screw holes to check the  
alignment of the screws with the screw holes. Usually two  
screws are used on each side. If the screws are correctly aligned  
with the screw holes, tighten them to secure the drive. Do not  
overtighten.  
If you place the jumpers in the Cable Select position, the IDE  
cable automatically assigns the Master and Slave settings based  
on the position of the drive on the cable. You must use the  
Cable Select setting for this cabling system whether the  
CD-ReWritable drive is the only device or the second device  
connected to the cable. The drive closest to the IDE controller is  
automatically the Master drive. Any other devices on the IDE  
cable must also be set to Cable Select.  
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devices (hard disk drives) to the cable connected to the primary IDE  
port, and the CD-ReWritable drive or other slower devices (CD-ROM  
drives, tape drives, removable media) to the cable connected to the  
secondary IDE port.  
Step 5. Attaching the cables to the drive  
The diagram below shows where to connect cables to the drive.  
Attach a four-pin power-cable connector 3 to the device dc-power  
connector, as shown.  
If you have a sound adapter, connect one of the included audio cables  
1
to the device audio-out connector. Use the audio cable that has a  
connector that fits your sound adapter. Keep the other cable in case  
you use a different sound adapter in the future.  
Be sure that the cables will not be pinched or crowded by the  
computer cover and that all other cable and power connections are  
secure.  
Connect the drive to an available 40-pin connector on the IDE  
interface cable, as shown 2 . Align the cable so that the color-coded  
edge is closest to the power-cable connector 3 . The interface cable  
can have up to three connectors. For the best signal quality when you  
are connecting only one device to the IDE cable, attach the connector  
on one end of the cable to the IDE port and the connector on the other  
end of the cable to the device. Do not use the middle connector. Use  
the IDE cable provided with this option if there is no cable attached to  
the computer IDE port, or if there is only one device connector on the  
computer IDE cable.  
Step 6. Completing the hardware installation  
To complete the installation of the drive:  
1. Verify that the drive is securely mounted and the connectors are  
firmly attached.  
2. Verify that the cables do not interfere with the computer cover  
and do not block the power-supply fan blades or air-flow paths.  
3. Reinstall the computer cover.  
If you are connecting two devices to the IDE cable, attach the  
connector on one end of the cable and the remaining cable connectors  
to the Master and Slave devices. Many computers have two cables for  
attaching up to four ATA devices. For best performance, attach fast  
4. Reconnect all devices. Make sure that the keyboard, mouse, and  
monitor cables are firmly attached.  
5. Reconnect all ac power cords and turn on the computer.  
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Step 7. Attaching the faceplates  
Step 9. Installing the Easy CD Creator/DirectCD  
software  
This option kit includes two faceplates which conform to the curved  
design of some computers. If your computer has a curved design, you  
can attach one of the included faceplates so that the front of the  
CD-ReWritable drive matches the exterior cabinet. Select the  
faceplate that best fits your computer, and attach the faceplate after  
you have mounted the CD-ReWritable drive in the appropriate bay.  
Note: Be sure to see the README file for the latest information  
about the Easy CD Creator/DirectCD software.  
The Easy CD Creator/DirectCD disc contains the following programs:  
Easy CD Creator  
DirectCD  
UDF Reader  
Step 8. Updating your computer configuration  
When you restart your computer, the configuration-setup information  
screen might appear because you changed the hardware in your  
computer. Some computers require you to make configuration choices  
the first time you restart after installing a new device. If the screen  
does not display, see your computer documentation for information  
about how to access it. For most IBM computers, you can see the  
configuration information during computer startup by pressing F1  
when the configuration graphic displays in the upper right corner of  
your screen. When you have finished reviewing the configuration  
information, save the changes and exit.  
To fully utilize the capabilities of your CD-ReWritable drive, you will  
need to install both the Easy CD Creator and DirectCD programs. If  
you also have a Multi-Read CD-ROM or DVD-ROM drive in your  
computer, you might need to install the UDF Reader program to read  
certain CD-R or CD-RW discs in these drives.  
To install the Easy CD Creator/DirectCD software for Windows 98,  
Windows 95 or Windows NT 4.0 or later:  
1. Insert the Easy CD Creator/DirectCD CD into your  
CD-ReWritable drive.  
2. If the Adaptec Easy CD Creator Installation window opens, go to  
step 7 below.  
3. Click Start.  
4. Select Settings.  
5. Click Control Panel.  
Note: Some older computers with one IDE port might not  
display the CD-ReWritable drive information when you review the  
configuration-setup information. However, you can still use the  
CD-ReWritable drive.  
6. Double-click Add/Remove Programs.  
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7. Follow the on-screen instructions to complete the installation.  
Repeat as necessary to install each of the Easy CD Creator,  
DirectCD, and UDF Reader components.  
and follow the displayed menu instructions to select the type of CD  
you would like to create. If the menu does not display, use the  
following procedure to start Easy CD Creator or DirectCD:  
8. Restart Windows.  
1. Click Start.  
2. Select Programs.  
Step 10. Using CD-R and CD-RW discs  
3. Select Adaptec Easy CD Creator or Adaptec Direct CD.  
4. Click Easy CD Creator or Adaptec DirectCD.  
The CD-ReWritable drive can write to both CD-R and CD-RW discs.  
CD-R discs cannot be erased, but can be used with standard CD-ROM  
drives and CD players. You can use CD-R discs to record audio  
tracks, store data, archive files, and copy files from another CD.  
The Easy CD Creator or DirectCD Wizard window will open.  
Formatting CDs  
You must format a blank CD-RW disc before you can copy files to it.  
To format a CD4 with the DirectCD program:  
CD-RW discs can be erased and re-written, but can be used only with  
newer Multi-Read and CD-RW compatible CD-ROM and DVD-ROM  
drives. You can use CD-RW discs to back up, store and update files,  
or to copy files from another CD.  
Note: CD-R discs are playable on audio CD players. CD-RW discs  
are not playable on most audio CD players.  
1. Use one of the following methods to begin writing data to your  
CD:  
Insert a blank disc (included) in the drive. After a few  
seconds a window opens prompting you to “Please select the  
type of CD you wish to create.” Select: (Click to create a  
data CD that will be accessible through a drive letter...).  
Step 11. Using the Easy CD Creator/DirectCD  
programs  
Double-click the CD icon on the Windows taskbar. Follow  
the on-screen instructions in the DirectCD Wizard window to  
prepare the CD so you can write data directly to it.  
To use the Easy CD Creator/DirectCD software, insert a blank or  
partially-recorded CD-R or CD-RW disc (this option kit includes a  
blank CD-R disc and a blank CD-RW disc) into your CD-RW drive  
The DirectCD Wizard Welcome screen displays.  
4
Some CDs, such as multisession CDs, do not require formatting. For more information, see the online manual.  
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2. Click Next twice. The Format Disc window opens.  
Creating data or audio CDs  
To create data or audio CDs:  
Attention: Formatting completes in about an hour. The  
DirectCD program configures the disc to receive data, verifies the  
integrity of the disc surface, and writes DirectCD file system  
structures to the disc.  
1. Select Programs, Adaptec Easy CD Creator.  
2. Click Easy CD Creator.  
3. Click Data or Audio in the Easy CD Creator Wizard window.  
Note: You can do other tasks on your computer while the disc is  
being formatted.  
The Easy CD Creator window will display the list of data files or  
audio tracks that are being added to the CD.  
4. Follow the on-screen instructions.  
3. Click Next to continue. The Name Your Disc window opens.  
For information on advanced features such as making a multisession  
CD, or creating a CD using the File menu instead of the Wizard, go to  
the online manual by clicking Help Topics in the Help menu.  
4. Type the title of your disc in the Name Your Disc window.  
Note: The disc name can be up to 11 characters.  
5. Click Finish in order to start disc formatting.  
Making a jewel case insert  
The DirectCD Disc Ready window opens when disc formatting  
You can use Easy CD Creator to create a jewel case insert or CD  
cover. When you create a data or audio CD, the Easy CD Creator  
program creates a jewel case insert using the information in your CD  
layout, such as CD title, artist name, and song list.  
completes.  
6. Click OK.  
You can now write information to the disc.  
Note: If you have a problem formatting a CD-RW disc, go to  
Appendix D, “Problem solving” on page 3-20.  
To print a jewel case insert or disc label:  
1. Click the Jewel Case Layout tab.  
2. Make preferred changes in the displayed jewel case layout.  
3. From the File menu, click Print.  
4. Click OK.  
If you want to read a DirectCD-formatted disc in another computer  
that has a Multi-Read drive, you might have to install a UDF Reader  
program in the other computer.  
For more information on changing the information in the Jewel Case  
Layout window, go to the online manual by clicking Help Topics in  
the Help menu.  
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7. Make changes, if needed, in the Advanced tab settings.  
8. Select the Test and Copy options.  
Backing up a CD  
For more information on the last two steps, click Help Topics in  
the Help menu to go to the online manual.  
Attention: CD Copier, the utility program on the software CD,  
can help you copy material for which you own the copyright or  
have obtained permission to copy from the copyright owner. If  
you do not own the copyright or do not have permission to copy  
from the copyright owner, you might be violating copyright law  
and might be subject to payment of damages or other remedies.  
For more information on copyright law, consult your legal advisor.  
9. Select the desired number of copies.  
10. Click Copy to start copying your CD.  
11. Follow the on-screen instructions, and, when prompted, insert in  
the Source drive the CD you would like to copy.  
To back up a CD using your CD-ReWritable drive:  
1. Click Start.  
Attention: See the online manual if you have a CD-ROM drive  
in addition to a CD-ReWritable drive and would like to copy  
directly from a CD-ROM drive.  
2. Select Programs.  
3. Select Adaptec Easy CD Creator.  
4. Click CD Copier Deluxe.  
Step 12. Installing the Option Diskette software  
The CD Copier window will open.  
5. From the Source menu, select one of the following:  
Note: Be sure to see the READ.ME file for the latest  
information about the Option Diskette software.  
Your CD-RW drive letter if the source CD will be loaded  
from this drive  
Image File if you want to make a copy of a CD from a disc  
image.  
The IBM 2X/4X/24X CD-ReWritable Drive Option Diskette contains  
device drivers for Windows 98, Windows 95, Windows 3.x, OS/2,  
DOS, and Windows NT 4.0 that allow you to access the drive as a  
CD-ROM drive in DOS mode.  
6. Select the Source and Destination drives for this copying  
procedure. Be sure that there is a blank CD-R or CD-RW disc in  
the CD-ReWritable drive.  
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To install the IBM 2X/4X/24X CD-ReWritable Drive Option Diskette  
device drivers for Windows 98, Windows 95, Windows 3.x, OS/2 or  
DOS:  
1. Insert the IBM 2X/4X/24X CD-ReWritable Drive Option Diskette  
into the diskette drive.  
2. Type A:CDSETUPin a command line and press Enter.  
3. Click Setup.  
4. Follow the on-screen instructions to install the software.  
5. Click Exit after software installation completes.  
6. Restart your computer so the new settings take effect.  
Windows NT 4.0 will automatically detect the presence of the drive.  
No additional steps are required to activate the device drivers.  
Some IBM Windows NT pre-loads contain a piixide device driver.  
This device driver replaces the Windows NT native atapi device  
driver, and provides DMA support. The drive will not work if both  
the atapi and piixide device drivers are enabled at the same time. If  
both device drivers are enabled at the same time, go into the Control  
Panel and set the Startup parameter of one of the drivers to Disabled.  
For optional information about configuring the IBM 2X/4X/24X  
CD-ReWritable Drive Option Diskette device drivers for Windows 3.x,  
DOS, OS/2, Windows 98, and Windows 95, go to Appendix C,  
“Customizing device driver configuration settings” on page 3-13.  
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Part 2: User’s guide  
Using CD-R and CD-RW discs  
Before you begin  
This guide contains information on using your drive with CDs after  
installation. If you have not already installed your CD-ReWritable  
drive, go to “Installing the drive” on page 1-4.  
The CD-ReWritable drive can write to both CD-R and CD-RW discs.  
CD-R discs cannot be erased, but can be used with standard CD-ROM  
drives and CD players. You can use CD-R discs to record audio  
tracks, store data, archive files, and copy files from another CD.  
CD-RW discs can be erased and re-written, but can be used only with  
newer Multi-Read and CD-RW compatible CD-ROM and DVD-ROM  
drives. You can use CD-RW discs to back up, store and update files,  
or to copy files from another CD.  
Note: CD-R discs are playable on audio CD players. CD-RW discs  
are not playable on most audio CD players.  
Protecting the drive after installation  
To protect your CD-ReWritable drive during operation, observe the  
following precautions:  
Remove any CD from the drive before moving the drive.  
Do not insert foreign objects into the drive.  
Do not stack objects on the drive.  
Do not remove the drive cover or attempt to service the drive.  
Do not operate the drive under any of the following conditions:  
High temperature, high humidity, or direct sunlight  
Excessive vibration, sudden shock, or inclined surface  
Excessive dust  
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5
Manual-eject hole  
Using the drive controls and  
connectors  
This hole provides access to the eject mechanism to remove a CD  
from the drive.  
6
Eject/Load button  
The following diagrams show the location and functions of the drive  
controls and connectors. For a detailed description of the  
CD-ReWritable drive, go to “Product description” on page 1-1.  
This button opens and closes the CD tray when you push it.  
Rear view of the drive  
Front view of the drive  
1
2
Reserved  
1
Headphone jack  
Audio-out connector  
This jack provides audio output to the headphones.  
This port connects the analog audio signals to a sound adapter.  
2
Volume control  
3
Configuration pins  
This dial controls the headphone volume.  
These pins are used to set the drive configuration.  
3
Busy indicator  
4
IDE connector  
This light comes on when the drive reads from, writes to, or plays a  
CD.  
This port connects the CD-ReWritable drive to the IDE cable.  
5
DC-power connector  
4
CD tray  
This port connects the dc-power cord to the CD-ReWritable drive.  
This tray is where you load and unload a CD.  
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The CD-ReWritable drive uses the following methods to write files to  
CDs:  
Using the drive to record files on CDs  
Disc at Once: The drive writes to the entire disc in a single pass;  
data cannot be added at a later time.  
Track at Once: The drive copies one track at a time to the disc.  
Multisession: The drive writes several sessions to a disc; each  
session has at least one track.  
The following table summarizes the CD format capabilities of the Easy  
CD Creator program. Be sure to refer to the online manual for  
up-to-the-minute information on CD format capabilities.  
Format  
Copy  
Create  
Capability  
Capability  
Listed below are descriptions of different CD formats that appear in  
the table.  
CD-DA (Red Book)  
CD+G  
Yes  
No  
Yes  
No  
CD-Digital Audio  
CD TEXT  
Yes  
Yes  
Yes  
Yes  
No  
No  
CD-ROM (Yellow Book)  
CD-ROM XA (Mode 2)  
CD-I (Green Book)  
CD-I Bridge  
Yes  
Yes  
No  
This format records audio CDs that can be played on audio CD  
players.  
CD Extra  
No  
This format records audio and data in a multisession format.  
CD TEXT  
Video CD (White Book)  
CD-R (Orange Book P II)  
CD-RW (Orange Book P III)  
Multisession CD  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
No  
This format records audio CDs with the album names and song  
titles encoded. CD TEXT information is displayed on CD TEXT  
Compatible CD Players and CD-ROM drives.  
CD Extra (Blue Book)  
Photo CD  
CD-ROM (Mode 1)  
Mixed-Mode CD  
Yes  
Yes  
Yes  
Yes  
Yes  
This format is used for most CD-ROM applications.  
Bootable CD  
Disc at Once  
Track at Once  
Session at Once  
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CD-ROM XA (Mode 2 Form 1 and Mode 2 Form 2) or  
CD-ROM Extended Architecture  
Using CD handling precautions  
This section includes instructions for the proper care of CDs.  
Caring for a CD  
This standard was created for playback of multimedia content.  
CD-I (Mode 2 Form 1 and Mode 2 Form 2) and CD-I Ready5  
This format is used for home entertainment systems.  
CD-Bridge  
Carefully handle and clean CDs, especially writable media types such  
as CD-R and CD-RW discs, so that they remain readable. You can  
prolong the life of your CDs by using the following precautions.  
This format records a combination of Kodak Photo CDs and  
Video CDs that can be played on TV set-top players and personal  
computers.  
Attention: Wiping a CD using a circular motion can cause loss  
of data.  
Photo CD (single and multisession)  
This format records Kodak Photo CDs.  
Video CD  
This format records CDs that are playable on TV set-top video  
CD players and most DVD systems.  
5
The CD-ReWritable drive does not have the necessary audio circuitry and decoding functions for CD-I playback, but it can read from and write to CDs in this  
format.  
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Handle the CD by the edges or the center hole. Do not touch the  
surface of the CD.  
Attention: Do not use force or insert foreign objects to open the  
CD tray.  
To remove dust or fingerprints, wipe the CD from the center to  
the edge with a soft, lint-free cloth.  
If you have mounted your CD-ReWritable drive in a vertical bay,  
consult the following illustration to determine which kind of loading  
tray your drive has.  
Do not write on the surface.  
Do not place the CD in direct sunlight.  
Do not use commercial cleaners to clean the CD.  
Do not bend the CD.  
If the tray looks like the figure on the left, go to “Securing a CD  
in a tray with rotating clips” on page 2-6.  
If the tray looks like the figure on the right, go to “Securing a  
CD in a tray with pullout clips” on page 2-6.  
Loading a CD  
To load a CD into a drive in a horizontal bay:  
1. Press the Eject/Load button. The tray slides out of the drive.  
2. Place the CD in the tray with the label facing up.  
3. Close the tray by pressing the Eject/Load button, or by gently  
pushing the tray in.  
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Securing a CD in a tray with rotating clips  
Manually ejecting a CD  
The drive tray shown on the left side of the illustration has four plastic  
clips that rotate over the edges of a CD to secure it in a vertical drive.  
If you press the Eject/Load button and the tray does not slide out, turn  
off the computer and straighten a large paper clip to form a tool, as  
shown in the illustration. The straightened end must extend at least 45  
mm (1.8 in.). Insert the extended end into the manual-eject hole on  
the front of the drive (see “Front view of the drive” on page 2-2).  
Push the paper clip until the tray opens. Gently pull out the tray until  
you can remove the CD.  
To load a CD in a drive tray with four plastic clips:  
1. Push the Eject/Load button to open the loading tray.  
2. Place your CD into the loading tray.  
3. Using your fingernail or something similar, gently rotate the clips  
toward the center of the tray until they cover the edges of the  
CD.  
45 mm  
1.8 in  
4. Close the tray, either by pushing the Eject/Load button again, or  
by gently pushing on the tray.  
Securing a CD in a tray with pullout clips  
Playing an audio CD  
The drive tray on the right side of the illustration has clips that pull  
out to secure a CD in a vertical drive.  
To play an audio CD, you must have an audio-CD program installed  
in your computer. If you are using the CD-ReWritable drive with  
Windows 98, Windows 95, Windows NT 4.0, Windows 3.x, or OS/2,  
the operating system includes multimedia extensions for audio-CD  
player programs. If you are using the CD-ReWritable drive with  
DOS, you must use the utility program included on the IBM  
2X/4X/24X CD-ReWritable Internal IDE Option Kit Option Diskette in  
order to play audio CDs on your computer.  
To load a CD in a drive tray with pullout clips:  
1. Push the Eject/Load button to open the loading tray.  
2. Place your CD into the loading tray.  
3. Using your fingernail or something similar, gently pull the clips  
out, toward the center of the tray, until they cover the edges of  
the CD.  
4. Close the tray, either by pushing the Eject/Load button again, or  
by gently pushing on the tray.  
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If you are using Windows 98, Windows 95 or Windows NT 4.0, go to  
“Using the audio-CD program for Windows 98, Windows 95, or  
Windows NT 4.0” for information on using the audio-CD program.  
1. Double-click the My Computer, then double-click Control  
Panel, then double-click Multimedia.  
2. Click Advanced.  
If you are using Windows 3.x, go to “Using the audio-CD program for  
Windows 3.x” for information on using the audio-CD program.  
3. Double-click Media Control Devices.  
4. Click CD Audio Devices.  
If you are using OS/2, go to “Using the audio-CD program for OS/2”  
on page 2-8 for information on using the audio-CD program.  
5. Make sure that the CD device driver is enabled. If the driver is  
not present or is disabled, install the driver.  
If you are using DOS, go to “Using the audio-CD program for DOS”  
on page 2-8 for information on using the audio-CD program.  
Using the audio-CD program for Windows 3.x  
To use the Windows 3.x audio utility:  
Using the audio-CD program for Windows 98,  
Windows 95, or Windows NT 4.0  
1. Turn on the computer.  
2. Load an audio CD into the CD tray.  
3. Double-click Accessories.  
4. Double-click Media Player; then double-click Device.  
5. Click CD Audio.  
To use the audio utility for Windows 98, Windows 95, or Windows  
NT 4.0:  
1. Turn on the computer.  
2. Load an audio CD into the CD tray.  
3. Click Start.  
4. Move the cursor up to Programs, then to Accessories, then to  
Multimedia, then to Media Player.  
5. When the Media Player window opens, double-click Media  
Player.  
If you do not see the Media Player icon or the CD Audio icon in the  
Media Player folder, you must install the Windows CD Audio device  
driver as follows:  
1. From the Program Manager, select the Main folder.  
2. Click Control Panel; then click Drivers.  
3. Click MCI CD Audio if it is not already installed.  
4. Follow the on-screen instructions.  
6. Double-click Device.  
7. Double-click CD Audio.  
If you do not see the Media Player or CD Audio icons in the Media  
Player folder, you must install the Windows CD Audio device driver  
as follows:  
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If you select New, you will need your Windows 3.x  
3. Type IBMCDPLYand press Enter.  
diskettes.  
4. The program will begin, and you will see a graphic that looks  
like the control panel of a CD player. The controls are labeled  
with text below each icon. Use your mouse to select the control  
you want to use.  
If you select Current, continue with the instructions on the  
screen.  
Using the audio-CD program for OS/2  
5. Press the F3 key to exit from the program.  
To use the OS/2 audio utility:  
Using a data CD  
1. Turn on the computer.  
2. Load an audio CD into the CD tray.  
3. Double-click Multimedia.  
4. Double-click Compact Disc and follow the on-screen  
instructions.  
You can use a data CD to read data files, play games, or run  
applications. The following instructions provide information on  
reading data CDs using Windows 98, Windows 95, Windows NT 4.0,  
Windows 3.x, OS/2, and DOS.  
Using the audio-CD program for DOS  
Using a data CD in Windows 98, Windows 95, or  
Windows NT 4.0  
The DOS operating system does not have a built-in program for  
playing audio CDs. To listen to audio CDs using DOS, you must use  
the IBMCDPLY.EXE program that is included on your Option  
Diskette. To use the program:  
To read from a data CD in Windows 98, Windows 95, or Windows  
NT 4.0:  
1. Turn on the computer.  
1. Be sure you have correctly installed the device drivers for the  
IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit. For  
further instructions on installing the device drivers, refer to  
Appendix C, “Customizing device driver configuration settings”  
on page 3-13.  
2. Load a data CD into the CD tray.  
3. Double-click My Computer.  
4. Verify that the CD-ROM icon is displayed.  
5. Double-click the CD-ROM icon to view the files located on the  
CD.  
The DOS audio playback software is installed on your hard disk  
drive during the installation of the device drivers.  
2. Go to a command prompt.  
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Using a data CD in Windows 3.x  
Using a data CD in DOS  
To read a data CD in Windows 3.x:  
To read a data CD in DOS:  
1. Turn on the computer.  
1. Turn on the computer.  
2. Load a data CD into the CD tray.  
3. Double-click File Manager.  
4. Verify that the CD-ROM icon is displayed.  
5. Double-click the CD-ROM icon to view the files located on the  
CD.  
The operating system displays the following messages (drive D is  
the CD-ROM drive in this example):  
MSCDEX Version 2.2.3  
Copyright (c) Microsoft Corp. 1986-1993  
Drive D:=Driver IBMCD1 unit  
Using a data CD in OS/2  
2. Load a data CD into the CD tray.  
3. At the DOS prompt, type dir d:, and press Enter to view the CD  
file directory.  
To read a data CD in OS/2:  
1. Turn on the computer.  
2. Load a data CD into the CD tray.  
3. Double-click OS/2 System; then click Drive.  
4. Verify that the CD-ROM icon is displayed.  
5. Double-click the CD-ROM icon to view the files located on the  
CD.  
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Part 3: Appendixes  
Appendix A.  
Safety Information  
Copyright IBM Corp. 1999  
3-1  
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Part 3: Appendixes 3-3  
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Part 3: Appendixes 3-5  
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Part 3: Appendixes 3-7  
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Part 3: Appendixes 3-9  
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Power requirements  
Appendix B.  
The following table lists the power specifications by voltage level for  
the IBM 2X/4X/24X CD-ReWritable Drive. The power specifications  
are measured at the drive power connector and are nominal values.  
Product specifications  
This appendix includes the the following specifications and  
requirements:  
Power Specifications:  
Physical specifications  
Power requirements  
Environmental requirements  
Drive write/read speeds  
Drive performance  
Voltage  
+12 V dc  
+5 V dc  
Operational current  
1.2 A  
1.0 A  
Environmental requirements  
The following table lists the environmental specifications for the  
CD-ReWritable drive. You can mount the drive vertically or  
horizontally.  
Physical specifications  
The physical specifications6 of the IBM 2X/4X/24X CD-ReWritable  
Drive are listed in the following table.  
Environmental Requirements:  
Physical Specifications:  
Specification  
Operational  
Nonoperational  
Height  
Width  
Length  
Weight  
42 mm (1.7 in.)  
146 mm (5.75 in.)  
203 mm (8.0 in.)  
940 g (2.1 lb.)  
Temperature  
(non-condensing)  
+5°C to +45°C  
(+41°F to +113°F)  
40°C to +60°C  
(40°F to +140°F)  
Relative humidity  
(non-condensing)  
10% to 90%  
10% to 90%  
6
Product-description data represents IBM's design objectives and is provided for comparative purposes; actual results might vary, based on a variety of factors.  
This product data does not constitute a warranty. Data is subject to change without notice.  
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Write/Read speeds  
7
Burst data transfer rate  
11.1 MB per second (ATA PIO Mode  
3)  
13.3 MB per second (ATA Multi Word  
DMA Mode)  
The following table lists the CD-ReWritable drive’s write/read speeds  
for different media.  
Average access time (including latency)  
Cache memory (Read/Write)  
Disc diameter  
150 ms (10-24X, CAV)  
1 MB  
Drive Write/Read Speeds:  
Function  
Speed  
12 cm (8 cm Read only)  
Read (CD-ROM/CD-R disc)  
Read (CD-RW disc)  
1X, 2X, 4X, 8X, 10-24X (CAV)  
1X, 2X, 4X, 8X  
1X, 2X, 4X  
Rotational speed innermost track  
600 rpm (1X)  
1200 rpm (2X)  
2400 rpm (4X)  
4800 rpm (8X)  
Read (unfinalized CD-R/CD-RW  
disc)  
5000 rpm (10-24X, CAV)  
Write (CD-R disc)  
1X, 2X, 4X  
2X  
Rotational speed outermost track  
200 rpm (1X)  
400 rpm (2X)  
800 rpm (4X)  
5000 rpm (24X)  
Write (CD-RW disc)  
Drive-performance specifications  
Mean time between failures (MTBF)  
100000 POH (duty 25%)  
The following table lists the performance specifications of the  
CD-ReWritable drive.  
Drive performance:  
Feature  
Specification  
Sustained data transfer rate  
150 KB per second (Mode 1, 1X,  
read/write)  
1500-3600 KB per second (Mode 1,  
10-24X CAV)  
7
The formatted capacity of 1 MB is approximately 1000000 bytes of data.  
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Changing device driver parameters for DOS and  
Windows  
Appendix C.  
Customizing device driver  
configuration settings  
Most computers will function adequately with the default settings for  
the IBMIDECD.SYS device driver file. However, there are some  
parameters that can be changed if necessary. This section explains the  
function of each parameter. Use a text editor to modify the  
appropriate line in your CONFIG.SYS file. For the IBMIDECD.SYS  
device driver file, the line in CONFIG.SYS is in the following format:  
Attention: After you install the IBM 2X/4X/24X CD-ReWritable  
Drive Option Diskette, you can use a DOS session in Windows  
3.x, DOS, OS/2, Windows 98, and Windows 95 to access the  
drive as a CD-ROM drive.  
DEVICE=[drive:][path]IBMIDECD.SYS /D:device name  
[/P:xxx,yy] [/A:n] [/U:n]  
[/L:xx] [/T:n] [/I:n]  
This section contains optional configuration information for the IBM  
2X/4X/24X CD-ReWritable Drive Option Diskette device drivers for  
Windows 3.x, DOS, OS/2 and Windows 98 and 95. Use the online  
help during the installation and refer to the READ.ME file on the IBM  
2X/4X/24X CD-ReWritable Drive Option Diskette for additional  
information.  
(Do not truncate the actual device driver entry. Place the complete  
DEVICE= on one line in the CONFIG.SYS file.)  
[drive:][path]IBMIDECD.SYS  
The above parameter specifies the location (drive and directory) and  
name of the device driver file.  
Requirements vary, and you might need to customize the configuration  
that the CDSETUP program installed on your computer. This section  
provides information and describes parameters that you might need to  
change or add for your installation.  
Use the following options to configure the device driver.  
/D:device name  
This parameter specifies the device name of the CD-ROM  
drive. This name must be identical to the device name  
specified in the MSCDEX.EXE parameters, as shown:  
DEVICE=C:\IBMIDECD.SYS /D:IBMCD1  
/P:xxx,yy  
This parameter specifies the address and interrupt level of the  
port to which the IDE CD-ROM drive is connected.  
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The device driver automatically checks the industry standard  
primary IDE port (address 1F0, interrupt 14) and secondary IDE  
port (address 170, interrupt 15). The /P parameter is not  
needed if your CD-ROM drive is connected to either of these  
ports. However, if your computer (or IDE adapter) uses  
different IDE port addresses or interrupts, you must use this  
option. Refer to the instructions that come with your computer  
or IDE adapter for more information about the configuration of  
your computer or adapter.  
/U:n  
This parameter specifies if your computer initializes with the  
CD tray unlocked or locked. /U:0 initializes with the tray  
unlocked. /U:1 initializes with the tray locked. The default  
command is n=0. This command might be used if you want to  
secure your CD in the drive.  
/L:xx  
This parameter specifies the message language where xx  
designates the language.  
xxx is the base address of the IDE port.  
US  
GR  
FR  
SP  
IT  
English (default, does not need to be specified)  
German  
French  
Spanish  
Italian  
1F0 for the primary IDE port (Port 1)  
170 for the secondary IDE port (Port 2)  
yy is the interrupt (IRQ) level.  
JP  
Japanese  
14 for the primary IDE port (Port 1)  
15 or 10 for the secondary IDE port (Port 2)  
/T:n  
This parameter specifies time delays to be built into the IDE  
read loop. Use this parameter only in computers that do not  
support the IOCHRDY signal on the IDE bus, and in computers  
that read from the IDE port faster than the CD-ROM can  
provide data. This parameter is usually not required in most  
computers.  
When four drives are connected, for example, the syntax in the  
CONFIG.SYS file would be:  
DEVICE=C:IBMIDECD.SYS /D:IBMCD1 /P:1F ,14  
/P:17 ,15 /P:1E ,12 /P:16 ,1  
(Do not truncate the actual device driver entry. Place the  
complete DEVICE= on one line in the CONFIG.SYS file.)  
n is a relative timing parameter that depends on processor  
speed. When the value of n increases, the drive data-transfer  
rate decreases. Valid values for n are 0 through 99. The  
default for n is 0, and the /T parameter is not required.  
/A:n  
This parameter specifies the audio play mode. For a stereo CD,  
you can type /A:0 or /A:1. For a monaural CD (left or right  
channel only), type /A:1 in order to play the monaural audio  
signal from the right and left channels. The default is n=0.  
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/I:n  
/D:device name  
This parameter specifies the name of the CD-ROM drive (eight  
This parameter enables interrupt sharing. If n=1, interrupt  
sharing is enabled. If n=0, interrupt sharing is disabled. The  
default value is 0. Set this parameter to enabled when the IDE  
interrupt must be shared with another device. For example, a  
PS/2 9577 computer with IDE could share interrupt 14 with the  
IBM SCSI Adapter /A.  
characters maximum). This name must be identical to the  
device name specified in the device driver in the CONFIG.SYS  
file. For example:  
C:\MSCDEX.EXE /D:IBMCD1  
You might support multiple CD-ROM drives (of different types)  
by installing each of their device drivers (naming them different  
names) and placing a /D:device name in the MSCDEX line for  
each drive. For example, if you wanted to support an IBM IDE  
CD-ROM drive and an IBM SCSI CD-ROM drive, your  
CONFIG.SYS file might have these statements:  
Using Microsoft CD-ROM Extensions  
Microsoft CD-ROM Extensions (MSCDEX.EXE) is an executable  
program that works in conjunction with the device driver  
(IBMIDECD.SYS) to enable your computer to read CDs as  
DOS-formatted disks. MSCDEX is designed for DOS and Windows.  
DEVICE=C:\IBMIDECD.SYS /D:IDE_CD  
DEVICE=C:\IBMCDROM.SYS /D:SCSI_CD  
The CDSETUP program automatically adds an MSCDEX statement to  
your AUTOEXEC.BAT file. You can modify the default MSCDEX  
parameters to customize your installation. This section explains the  
function of each parameter. A text editor can be used to modify the  
MSCDEX statement in your AUTOEXEC.BAT file.  
and your AUTOEXEC.BAT file could include this statement:  
C:\MSCDEX /D:IDE_CD /D:SCSI_CD  
/M:nn  
The following is the syntax of the MSCDEX.EXE entry in  
AUTOEXEC.BAT where [drive:][path]MSCDEX.EXE specifies the  
location (drive and directory) of the MSCDEX.EXE file.  
This parameter specifies the number of sector buffers for  
temporary storage of the most recent CD data. For example, to  
specify 12 sector buffers you would use:  
[drive:] [pat]hMSCDEX.EXE /D:device name  
[/M:n] [/E] [/V] [/L:drive le]tter  
[/K][/S]  
C:\MSCDEX.EXE /D:IBMCD1 /M:12  
The CDSETUP program sets this value to 10. The default  
value for MSCDEX with no /M parameter is 4.  
(Do not truncate the actual device driver entry. Place the complete  
entry on one line in the AUTOEXEC.BAT file.)  
You can improve CD-ROM drive performance when you use  
larger default values. However, each buffer uses about 2 KB of  
Use the following options to configure the device driver.  
Part 3: Appendixes 3-15  
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memory, and too many buffer specifications might slow down  
your computer or interfere with other programs that have large  
memory-usage requirements. You might be able to specify a  
larger number of buffers to enhance CD-ROM drive  
performance without adversely affecting programs that have  
large memory-usage requirements if you use expanded memory  
(see the /E option in this section) or if you load MSCDEX.EXE  
into high memory using instructions given in the documentation  
that comes with your operating system or with the memory  
manager.  
C:\MSCDEX.EXE /D:IBMCD1 /L:F  
Normally, the CD-ROM drive is assigned to the next available  
drive letter after devices such as diskette drives and hard disk  
drives. Therefore, you use this option only if you wish to  
assign a drive letter beyond the last letter previously allocated  
by DOS.  
/K  
/S  
This parameter instructs MSCDEX.EXE to use Kanji (Japanese)  
file structures, if present, rather than the default alphanumeric  
file structures.  
/E  
This parameter instructs the computer to use expanded memory,  
if available. For example:  
This parameter instructs MSCDEX.EXE to allow networked  
computers to share CD-ROM drives.  
C:\MSCDEX.EXE /D:IBMCD1 /E  
Conserving DOS conventional memory  
Note that you must first load an expanded memory device  
driver before using this option. If no expanded-memory device  
driver is loaded, the following error message displays:  
If the CD-ROM drive-support software is loaded in DOS conventional  
memory (below 640 KB RAM), there might be insufficient memory to  
run some DOS applications. The CDSETUP program attempts to load  
the IDE CD-ROM drive device driver and MSCDEX into upper  
memory, when possible, to avoid this problem.  
Expanded Memory not present or not usable.  
/V  
This parameter instructs the computer to display a summary of  
RAM allocation and expanded memory usage at startup time.  
/L:drive letter  
This parameter specifies the drive letter to be assigned to the  
first CD-ROM drive. Do not assign a letter already used by an  
existing drive or your computer will not be able to access the  
CD-ROM drive. For example, you might use:  
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For more information on techniques to conserve conventional memory,  
refer to the following topics in the documentation that comes with  
your operating system:  
Enhancing performance in DOS and Windows  
The following two procedures can enhance CD-ROM drive  
performance.  
DOS=UMB, DOS=HIGH,UMB (CONFIG.SYS entry)  
1. Allocate more MSCDEX cache (see /M parameter for MSCDEX).  
2. Allow SMARTDRV to cache CD-ROM accesses.  
This command enables the use of upper memory and loads DOS,  
MSCDEX, and the IDE CD-ROM device driver in upper  
memory.  
The CDSETUP program disables the cache CD-ROM data  
function. Multisession CDs are not compatible with the  
SMARTDRV caching method. If you do not plan to use  
PhotoCD or multiple-session CDs, you can enable caching by  
removing the /U parameter from the SMARTDRV line in your  
AUTOEXEC.BAT or CONFIG.SYS file. This might improve the  
performance of some CD-ROM applications. You must have  
SMARTDRV 5.0 or later to cache CD-ROM data.  
HIMEM.SYS (CONFIG.SYS entry)  
This is a device driver that manages extended memory (RAM  
memory above 1 MB). Windows automatically loads this device  
driver.  
EMM386.EXE (CONFIG.SYS entry)  
This is a device driver that allows the extended memory made  
available by HIMEM.SYS to be used as expanded memory. The  
MSCDEX /E parameter might be used in conjunction with this  
device driver to move the cache allocated by MSCDEX into this  
memory, thus freeing some conventional memory.  
Updating the device driver for a DOS network server  
If you are using the CD-ReWritable drive in a DOS Network server  
you need to make the following changes:  
1. Add the /S parameter to the MSCDEX line in the  
AUTOEXEC.BAT file.  
MEM /C /P (use from DOS prompt)  
This is a useful DOS utility that will display the current memory  
allocation in your computer to help you understand where device  
drivers and programs are located. To display the MEM  
parameters available, at the DOS prompt type mem/?  
2. Verify that the MSCDEX line is located after the line that loads  
the network services (NET START for IBM PC LAN program).  
3. Do one of the following, depending on your operating system:  
If you are using DOS 3.3, be sure you have PC Local Area  
Network (LAN) Program Corrective Service Diskette level  
IP00755 or later installed.  
Part 3: Appendixes 3-17  
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If you are using DOS 4.0, be sure you have DOS Corrective  
Service Diskette level UR 29015 or later installed. (The  
computer cannot be configured as an Extended Services  
Domain Controller for the IBM PC LAN Program.)  
The following parameter is available:  
/V  
Instructs the computer to display installation details.  
Changing the OS/2 installable file system driver  
Contact your IBM reseller for more information about the  
PC LAN Program Corrective Service Diskette or the DOS  
Corrective Service Diskette.  
The file system device driver for OS/2 is CDFS.IFS. The following  
parameters are available:  
/C:n  
Indicates how many 64 KB RAM segments will be used for  
the sector cache. The default is (/C:2) two 64 KB RAM  
segments.  
Changing the device driver for OS/2  
You might need to customize the setup that the DDINSTAL file has  
installed on your computer in order to meet your requirements. This  
section provides information and describes parameters that you might  
need to change or add for your installation.  
/M:n  
Indicates the maximum number of file sectors to be read at a  
time. The default is eight sectors (/M:8).  
/K  
/Q  
Uses Kanji supplementary volume descriptor.  
Suppresses messages during initialization.  
OS/2 uses the OS2CDROM.DMD device driver  
DEVICE=OS2CDROM.DMD [Options]  
Changing the OS/2 IDE adapter device driver  
to control all CD-ROM devices. The following parameters are  
available:  
The following IDE device driver is available:  
BASEDEV=IBM1S5 6.ADD  
(for ISA computers)  
/V  
/Q  
Instructs the computer to display the installation details.  
Suppresses messages during initialization.  
This device driver controls IDE hard disk drives and IDE CD-ROM  
drives. At the OS/2 command prompt, type help IBM1S5 6to see the  
optional parameters that are available for ISA computers.  
Changing the OS/2 device driver filter  
OS/2 uses the device driver filter IBMIDECD.FLT for ATAPI (IDE)  
CD-ROM drives.  
Special parameters are required if your computer has an IDE controller  
that does not use a standard interrupt. Check the /A and /IRQ  
parameters in the OS/2 help utility.  
BASEDEV=IBMIDECD.FLT [Options]  
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If you have an IBM Micro Channel computer, an IDE device driver is  
available for Micro Channel architecture on the IBM Web site  
IBM2IDE.ADD.  
Changing the Auto Insert Notify and DMA  
parameters  
To change these parameter settings from the Windows 98 or Windows  
95 desktop:  
Changing the Windows 98 and Windows 95 device  
drivers  
1. Click Start.  
2. Select Settings.  
3. Click Control Panel.  
4. Double-click System.  
5. Select Device Manager.  
6. Double-click CD-ROM.  
7. Click Properties.  
Windows 98 and Windows 95 have two device driver configuration  
parameters: Auto Insert Notify and DMA.  
The Auto Insert Notify parameter enables the system to start audio CD  
software as soon as a CD is inserted into the CD-ROM drive.  
8. Select Settings.  
9. Click Auto Insert Notification or DMA.  
10. Click OK.  
The DMA parameter improves system performance by having the  
system DMA controller take responsibility for moving data from the  
CD to memory, freeing the system CPU to perform more important  
tasks. For example, activating DMA might make movies and games  
run more smoothly because the CPU will have more time to  
concentrate on video.  
Part 3: Appendixes 3-19  
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4. Check that all power and IDE cables are securely attached.  
Disconnect the IDE cable and check for bent or misaligned pins.  
If you do not find any problems, reconnect the interface cable.  
Replace the computer cover, and reattach all cables and power  
cords. Turn on the computer, restart the system, and attempt to  
open the CD tray by pressing the Eject/Load button. If the tray  
fails to open and the busy indicator light does not come on, turn  
off the computer and try using another 4-pin dc power cable.  
Appendix D.  
Problem solving  
Computer problems can be caused by hardware, software, or user  
error. You might be able to use the information in this section to  
solve problems yourself, or gather helpful information you can pass on  
to a service technician. You might also need to refer to your  
computer, operating-system, or sound-adapter publications. You can  
also use the problem-solving diagnostic program for DOS on the IBM  
2X/4X/24X CD-ReWritable Drive Option Diskette. For more  
information on the diagnostic program, see “Diagnostics” on  
page 3-27.  
5. Check that the color-coded edge on the IDE cable aligns with pin  
1 on the IDE port and is closest to the power cable on the  
CD-ReWritable drive. See “Step 5. Attaching the cables to the  
drive” on page 1-6.  
6. Check that the IDE cable is connected to the proper IDE port  
connection. See “Step 5. Attaching the cables to the drive” on  
page 1-6 for more information.  
Review the following list for any problem descriptions that might fit  
your situation.  
7. Check the CD-ReWritable drive and any other device on the IDE  
cable for the proper Master/Slave jumper settings. See “Step 5.  
Attaching the cables to the drive” on page 1-6 for more  
information.  
Your computer or CD-ReWritable drive does not operate correctly  
or the busy indicator light does not come on.  
Take the following actions:  
8. If the middle connector on the IDE cable is attached to the IDE  
port on the system board, remove the connector and reattach the  
cable. If there is only one device on the IDE port, attach the  
connector at one end of the cable to the IDE port and the  
connector at the other end to the device, leaving the middle  
connector (if there is one) open.  
1. Check that the CD is loaded with the label side up.  
2. Check that all devices are properly connected to the computer and  
the electrical outlet.  
3. Turn off the computer, unplug the cables from the electrical  
outlets for your computer and all attached devices, and remove  
the computer cover.  
If there are two devices on the IDE port, attach the connector at  
one end of the cable to the IDE port. If there is a hard disk  
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drive, attach it to the connector at the other end of the cable and  
attach the CD-ReWritable drive to the middle connector.  
4. Consult the hard disk drive manufacturer or vendor if an older  
hard disk drive is conducting a thermal recalibration during a  
write operation.  
5. Replace media if it is bad or scratched.  
You cannot format a CD-RW disc.  
6. Try disabling the Windows Auto Insert Notify function on your  
CD-ROM and CD-RW drives.  
Take the following actions:  
1. Verify that your system has the latest level IDE CD-ROM device  
driver.  
2. Verify that your system has the latest level Busmaster IDE  
controller device driver.  
You cannot eject a CD.  
Take the following actions after ensuring that the drive is not in the  
process of writing to a disc:  
You cannot create a multisession disc.  
1. Eject the CD through software.  
2. Use the eject button.  
Be sure that there is enough space left on the media for another  
session. Writing a session requires lead-in and lead-out space (about  
15 MB) in addition to the data that is recorded.  
3. Turn off the computer. Wait 45 seconds; then turn on the  
computer and try using the eject button again.  
4. If other methods do not work, use the manual eject hole, using  
instructions given in “Manually ejecting a CD” on page 2-6.  
You cannot successfully write to a CD-R or CD-RW disc.  
Take the following actions:  
You cannot read from the CD after successfully writing to it.  
1. Verify that the process is not being interrupted by a screen saver,  
an antivirus program, an Internet or E-mail program, or other  
software. Disable the functions that might interrupt the write  
operation.  
The the following actions:  
1. If you can read the CD in another CD player or you can see  
previous sessions, the directory information might be damaged on  
the volume, making it unreadable. Check the documentation that  
comes with the software for troubleshooting ideas.  
2. Verify that the computer system has the minimum processor.  
3. Verify that the hard drive has been defragmented.  
2. You might have a damaged CD-R or CD-RW disc. Try a new  
CD-R disc or CD-RW disc, or another brand of media.  
Part 3: Appendixes 3-21  
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3. If you read from a CD-RW disc in the writing drive, but not in  
another Multi-Read drive, be sure that a UDF Reader program is  
installed in the system. For more information on installing the  
UDF Reader program, go to “Step 9. Installing the Easy CD  
Creator/DirectCD software” on page 1-7.  
3. Click System.  
4. Click the Device Manager tab.  
5. Double-click View Devices by Type.  
a. Click Hard Disk Controllers on the Device Manager list.  
Make sure that there are no conflicts with the controller. Be  
sure that the device status indicates that the controller is  
working properly.  
4. Verify that you are not attempting to write the disc under extreme  
environmental conditions such as the following:  
low temperature (5°C/41°F or below)  
high temperature (45°C/113°F or above)  
excessive shock (>0.5 G)  
b. Select CD-ROM from the Device Manager list. Verify that  
there is a CD-ROM device and that no conflicts exist. The  
device status will indicate that the device is working  
properly.  
excessive vibration (>0.1 G)  
5. Also, try to avoid writing at the slower 1X speed unless required  
by your computer system.  
6. Click OK.  
7. Restart the computer.  
You cannot access the CD-ReWritable drive or the CD-ROM icon  
does not display (Windows 98 or 95).  
If the device icon is still not present, check cable connections, device  
jumper settings, and resolve any existing conflicts.  
If the CD-ReWritable drive has been properly installed, there will be a  
CD-ROM icon in the My Computer window. If you double-click the  
My Computer icon and there is no CD-ROM present in the displayed  
window, make sure that the drive has been properly installed, and that  
the configuration jumper has been correctly set. For more information,  
see “Step 3. Setting the configuration jumpers” on page 1-4. Next,  
restart your system. If a drive icon is still not found, continue with  
the following steps.  
1. Click Start, and select Settings. The Settings window will open.  
2. Click Control Panel.  
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C:\OS2\BOOT\OS2CDROM.DMD  
C:\OS2\BOOT\CDFS.IFS  
You cannot access the CD-ReWritable drive or the CD-ROM icon  
does not display (OS/2).  
If the device drivers are not present, reinstall them. See the  
README.TXT file on the IBM 2X/4X/24X CD-ReWritable Drive  
Option Diskette for more information.  
Your CD-ReWritable drive device driver might not be loaded or  
cannot be found. Before checking the CONFIG.SYS and  
AUTOEXEC.BAT file, make a backup copy of CONFIG.SYS and  
AUTOEXEC.BAT in a preferred directory.  
You cannot access the CD-ReWritable drive (DOS and Windows  
3.x) or the CD-ROM icon (Windows 3.x) does not display.  
1. At the DOS prompt:  
Your CD-ReWritable drive device driver might not be loaded or  
cannot be found. Before checking the CONFIG.SYS and  
AUTOEXEC.BAT files, make a backup copy of these files in a  
preferred directory.  
a. Type x:copy CONFIG.SYS CONFIG.IBMwhere x is the  
directory drive letter and press Enter.  
b. Type x:copy AUTOEXEC.BAT AUTOEXEC.IBMwhere x is the  
directory drive letter and press Enter.  
1. At the DOS prompt:  
2. From the OS/2 prompt open a text editor such as EPM or E. The  
following instructions use the EPM editor. Type EPM  
CONFIG.SYSand press Enter.  
a. Type x:copy CONFIG.SYS CONFIG.IBMwhere x is the  
directory drive letter and press Enter.  
b. Type x:copy AUTOEXEC.BAT AUTOEXEC.IBMwhere x is the  
3. Check for the following device driver lines.  
directory drive letter and press Enter.  
DEVICE=C:\OS2\BOOT\OS2CDROM.DMD /Q  
IFS=C:\OS2\BOOT\CDFS.IFS /Q  
DEVICE=C:\OS2\MDOS\VCDROM.SYS  
BASEDEV=IBMIDECD.FLT  
2. Use a text editor such as E or Edit. At the DOS prompt, type E  
(or your editor name) CONFIG.SYSand press Enter.  
3. Insert the following line at the top of the CONFIG.SYS file to  
allow for more than five drive letters, if needed.  
If these lines are not present, add them.  
4. Save any changes and exit the CONFIG.SYS file.  
lastdrive=z  
5. Check that the device drivers are on the hard disk drive and in  
the correct directory, as shown.  
4. Check for the following device driver line.  
DEVICEHIGH=C:\IBMIDECD.SYS /D:IBMCD1  
Part 3: Appendixes 3-23  
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If this line is not present, add it.  
The CD-ReWritable drive is not recognized by the operating  
system or the drive performs erratically.  
5. Save the CONFIG.SYS file and exit.  
6. Type E (or your editor name) AUTOEXEC.BATand press Enter.  
Some computers, such as IBM PS/ValuePoint models 6472, 6482,  
7. Check for the following device driver line.  
LH C:\MSCDEX /D:IBMCD1 /M:1  
If this line is not present, add it.  
6484, 6492, and 6494, have compatible and high performance modes  
for mass storage devices. Normally, the CD-ReWritable drive  
functions better under the high performance mode. However, if your  
drive is not functioning properly in that mode, you might need to use  
compatible mode.  
8. If the Windows screen automatically opens when you start your  
computer, check that the line  
Check the configuration-setup information for your computer.  
LH C:\MSCDEX /D:IBMCD1 /M:1  
1. Access your configuration utility program.  
2. Select Devices.  
comes before the line that starts Windows (WIN). If not, move  
3. Scroll down to the Mass Storage Devices section.  
4. Mass Storage Devices contains the entries Primary IDE Mode  
and Secondary IDE Mode. These entries are used to set the  
performance mode of each IDE port. Set the mode to  
compatible for the port on which you have installed your  
CD-ReWritable drive.  
the MSCDEX statement above this line in the file.  
9. Save the AUTOEXEC.BAT file and exit.  
10. Make sure that the device drivers are on the hard disk and are  
displayed in the correct directory, as shown.  
C:\IBMIDECD.SYS  
C:\MSCDEX  
Other IBM and non-IBM computers might have similar settings.  
Check to see if your BIOS or configuration-setup utility provides for  
compatible and high performance modes for IDE performance. For  
these computers, use the compatible mode for slower IDE devices,  
such as this CD-ReWritable drive. Refer to the documentation that  
comes with your computer for additional details on selecting IDE  
performance modes. Many older computers will not have a selection  
of IDE performance modes.  
If the device drivers are not present, reinstall them. See the  
READ.ME file on the IBM 2X/4X/24X CD-ReWritable Drive  
Option Diskette for more information.  
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drive. The following procedure uses the E text editor to  
create the CONFIG.SYS file from the A prompt.  
The computer does not recognize the CD-ReWritable drive after  
the device drivers are loaded (DOS and Windows 3.X).  
1) Type e config.sysand press Enter.  
Check for incompatibilities among the CD-RW drive device driver and  
other device drivers or other hardware in your computer. Create a  
System Diskette with minimum CONFIG.SYS and AUTOEXEC.BAT  
system files.  
2) In the editor, type lastdrive=zand press Enter.  
3) Type device=a:\ibmidecd.sys /d:ibmcd1  
and  
press Enter.  
4) Save the CONFIG.SYS file and exit from the editor.  
1. Before creating special CONFIG.SYS and AUTOEXEC.BAT  
files, make a backup copy of these files in a preferred directory.  
e. Using a text editor, create a minimum AUTOEXEC.BAT  
system file on the System Diskette to support only a  
CD-ReWritable drive. The following procedure uses the E  
text editor to create the AUTOEXEC.BAT file from the A  
prompt.  
Type x:copy CONFIG.SYS CONFIG.IBMwhere x is the  
directory drive letter and press Enter.  
Type x:copy AUTOEXEC.BAT AUTOEXEC.IBMwhere x is the  
directory drive letter and press Enter.  
1) Type e autoexec.batand press Enter.  
2. Create a System Diskette and copy the device drivers onto it  
using the following instructions.  
2) Type a:\mscdex /d:ibmcd1 /m:1 and press Enter.  
3) Save the AUTOEXEC.BAT file and exit the editor.  
a. Insert a blank diskette into the diskette drive.  
3. Turn off the computer and check that the System Diskette is in  
the diskette drive.  
b. At the DOS prompt, type format a: /sand press Enter.  
The /s parameter creates the System Diskette. Follow the  
instructions on the screen.  
4. Restart the computer (the computer will start up from the System  
Diskette).  
c. When the format process completes, copy the  
C:\IBMIDECD.SYS and C:\MSCDEX files from the hard  
disk to the System Diskette.  
5. Observe the startup messages and check that the device driver  
IBMIDECD.SYS loads. When MSCDEX loads, observe the  
drive letter that the computer assigns to the CD-ReWritable drive.  
d. Using a text editor, create a minimum CONFIG.SYS system  
file on the System Diskette to support only a CD-ReWritable  
Part 3: Appendixes 3-25  
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6. Load a data CD into the CD tray; then wait until the busy  
indicator is not lit.  
13. Restart the computer.  
14. Attempt to read from the CD by typing dir C:. (The  
CD-ReWritable drive is drive C because it is the only device  
connected to the IDE port.)  
7. Attempt to read from the CD by typing dir x:where x is the  
CD-ReWritable drive letter assigned after the MSCDEX message.  
If the computer is able to read the CD, a conflict probably  
exists between the device drivers loaded in the  
If the computer is able to read the CD, a conflict probably  
exists with one of the devices that was installed on your  
computer. You need to resolve this device driver conflict.  
Check the configuration jumper settings for the other devices  
or refer to your device documentation.  
CONFIG.SYS or AUTOEXEC.BAT files. You need to  
resolve this device conflict. You might have to set some  
configuration parameters for your installation; refer to  
Appendix C, “Customizing device driver configuration  
settings” on page 3-13 for more information.  
If you are unable to access the CD, you might have a  
hardware problem. If the CD-ReWritable drive still does not  
read from the data CD, the CD-ReWritable drive might be  
defective. Go to Appendix E, “Help and service  
information” on page 3-28.  
If you are unable to access the CD, you might have a  
hardware problem. If you are unable to read from the CD or  
a drive letter is not assigned by MSCDEX, go to the next  
step.  
8. Turn off the computer, unplug the cables from the electrical  
outlets for your computer and all attached devices, and remove  
the computer cover.  
The CD cannot be read.  
Take the following actions:  
1. The CD might be dirty; clean it as described in “Caring for a  
CD” on page 2-4.  
9. Disconnect the IDE and power cable for all IDE devices except  
the CD-ReWritable drive.  
2. The CD might be defective; try another CD.  
10. Configure the CD-ReWritable drive as a master and connect it to  
the last IDE connector on the primary IDE port.  
3. The CD is not ISO-9660 or High Sierra Group (HSG) compatible.  
Check with your place of purchase.  
11. Reinstall the computer cover. Reconnect all devices; then plug  
the power cords into electrical outlets.  
12. Place the System Diskette in the diskette drive and a data CD in  
the CD-ReWritable drive.  
3-26 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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you attempt to access the drive after loading a CD into the CD  
tray. Wait until the busy indicator stops lighting before  
attempting to read the drive.  
There is no sound from the CD.  
Take the following actions.  
1. Check that you are using an audio CD and not a data CD.  
The connectors on the audio cables provided do not fit the  
connector on your sound adapter.  
2. Adjust the volume control on the drive. See “Front view of the  
drive” on page 2-2 to locate the volume control if you have  
connected headphones to the front of the drive.  
Some sound adapters might require a special cable. See the  
documentation that comes with your sound adapter.  
3. Adjust the sound-adapter volume control. See the documentation  
that comes with your sound adapter and audio-CD player  
program.  
You might have to separately purchase an audio cable for the  
CD-ReWritable drive. The audio-out connector on the CD-ReWritable  
drive requires a MPC-2 compliant Molex 70066-G connector. (To  
locate the drive audio connector, refer to “Rear view of the drive” on  
page 2-2.) If you are using an IBM computer or IBM sound adapter,  
refer to Appendix E, “Help and service information” for assistance.  
4. Turn off the computer, unplug the cables from the electrical  
outlets for your computer and all attached devices, and remove  
the computer cover. Check that the audio-signal cable connects  
the CD-ReWritable drive to the sound adapter.  
Diagnostics  
Your screen displays a common error message.  
Take the following actions for two common error messages.  
CDR-103  
The IBM 2X/4X/24X CD-ReWritable Drive Option Diskette contains a  
problem-solving diagnostic program for DOS. You must successfully  
load the CD-ReWritable drive device drivers before starting the  
diagnostic program.  
The CD in the CD-ReWritable drive is not a High Sierra or ISO  
9660 format. The CD-ReWritable drive does not support this  
format.  
To start the diagnostic program, insert the IBM 2X/4X/24X  
CD-ReWritable Drive Option Diskette, type A:CDDIAGat the DOS  
prompt, and press Enter.  
CDR-101  
This message displays when you try to access the CD-ReWritable  
drive before the drive is ready. The busy indicator lights when  
Part 3: Appendixes 3-27  
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Additional help  
Appendix E.  
Help and service information  
The README file on the IBM 2X/4X/24X CD-ReWritable Drive  
Option Diskette includes troubleshooting hints. If you follow these  
instructions and still have a problem, go to Appendix E, “Help and  
service information.”  
If you have questions about your new Options by IBM product, or  
require technical assistance, visit the IBM Personal Computing Support  
IBM, IBM PC products, or Options by IBM visit the IBM Personal  
receive information from the IBM Automated Fax system at  
1-800-426-3395 (in Canada, 1-800-465-3299), or from the Personal  
Systems Group Bulletin Board System (PSG BBS) at 1-919-517-0001.  
You can also get help and information through the IBM PC  
HelpCenter, 24 hours a day, seven days a week. Response time may  
vary depending on the number and nature of the calls received.  
Marketing, installation, and configuration support through the  
HelpCenter will be withdrawn or made available for a fee, at IBM’s  
discretion, 90 days after the option has been withdrawn from  
marketing. Additional support offerings, including step-by-step  
installation assistance, are available for a nominal fee.  
During the warranty period, assistance for replacement or exchange of  
defective components is available. In addition, if your IBM option is  
installed in an IBM computer, you might be entitled to service at your  
location. Your technical support representative can help you  
determine the best alternative.  
3-28 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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and ensure that they are matched with PIN 1 on both the  
computer connector and the option connector.  
Step 1: Problem solving  
You may be able to solve the problem yourself. Before calling the  
HelpCenter, please prepare for the call by following these steps:  
5. If your option contains jumpers or switches, be sure their  
positions and orientation match the instructions in this manual.  
1. If you are having installation or configuration problems, refer to  
Appendix D, “Problem solving” on page 3-20, and review any  
README.TXT files found on the installation diskettes.  
Step 2: Preparing for the call  
To assist the technical support representative, have available as much  
of the following information as possible:  
2. Visit the Personal Computing Support Web site specific to the  
model of option you have purchased. Updated installation  
instructions, hints and tips, or updated system-specific notes are  
often published in this section. You might find that later device  
drivers are available that will improve the performance and  
compatibility for your new option.  
1. Option name  
2. Option number  
3. Proof of purchase  
4. Computer manufacturer, model, serial number (if IBM), and  
manual  
5. Exact wording of the error message (if any)  
6. Description of the problem  
7. Hardware and software configuration information for your system  
If you are installing this option in an IBM computer, also visit the  
applicable support Web page for that computer model. These  
pages might also contain useful hints and tips related to  
installation of this option and might refer to BIOS or  
device-driver updates required for your computer model. If you  
are installing the option in a non-IBM computer, refer to the  
manufacturer’s Web site.  
If possible, be at your computer. Your technical support representative  
might want to walk you through the problem during the call.  
Step 3: Placing the call to IBM  
3. Uninstall and then reinstall the option. During the uninstallation  
process, be sure to remove any files that were installed during the  
previous installation. Many IBM options include uninstallation  
programs.  
If you call 90 days or more after the date of withdrawal or after your  
warranty has expired, you might be charged a fee.  
For the support telephone number and support hours by country, refer  
to the following table or to the enclosed technical support insert. If  
the number is not provided, contact your IBM reseller or IBM  
marketing representative.  
4. Check all cabling to be sure that it is correct as shown in this  
manual. When you connect a cable to a cable connector, pay  
close attention to the colored stripes along the edge of the cable,  
Part 3: Appendixes 3-29  
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Support 24 hours a day, 7 days a week  
Canada  
Step 4: Placing the call to computer and BIOS  
manufacturers  
1-800-565-3344  
1-800-772-2227  
U.S.A. / Puerto Rico  
Use the following table for computer manufacturer information. For  
manufacturers not in the table, contact your IBM reseller.  
Additional technical support resources  
AST  
1-800-727-1278  
1-800-652-6672  
1-800-624-9896  
1-800-354-9000  
1-800-846-2301  
1-208-323-4663  
1-800-772-2227  
1-800-388-8888  
1-800-733-4411  
Online technical support is available during the life of your product.  
Online assistance can be obtained through the Personal Computing  
Support Web site, the PSG Electronic Bulletin Board System, and the  
IBM Automated Fax System.  
Compaq  
Dell  
Digital  
Gateway 2000  
HP  
Online Technical Support  
IBM Personal Computing Support  
Web Site  
1-919-517-0001  
IBM  
IBM PSG BBS  
NEC  
IBM Automated Fax System  
1-800-426-3395  
Packard Bell  
1-800-465-3299 (in Canada)  
Use the following table for BIOS manufacturer information. For  
manufacturers not in the table, contact your IBM reseller.  
AMI  
1-770-246-8645  
1-415-968-4433  
1-405-321-8333  
1-508-686-6468  
1-617-551-4000  
Award  
Micro Firmware (Phoenix systems only)  
MR BIOS  
Phoenix  
3-30 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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The IBM Warranty for Machines  
Appendix F.  
Product warranty and notices  
IBM warrants that each Machine 1) is free from defects in materials and  
workmanship and 2) conforms to IBM's Official Published Specifications. The  
warranty period for a Machine is a specified, fixed period commencing on its  
Date of Installation. The date on your receipt is the Date of Installation, unless  
IBM or your reseller informs you otherwise.  
The following warranty information applies to products purchased in the United  
States, Canada, and Puerto Rico. For warranty terms and conditions for  
products purchased in other countries, see the enclosed Warranty insert, or  
contact your IBM reseller or IBM marketing representative.  
During the warranty period IBM or your reseller, if authorized by IBM, will  
provide warranty service under the type of service designated for the Machine  
and will manage and install engineering changes that apply to the Machine.  
International Business Machines Corporation  
Armonk, New York, 10504  
For IBM or your reseller to provide warranty service for a feature, conversion,  
or upgrade, IBM or your reseller may require that the Machine on which it is  
installed be 1) for certain Machines, the designated, serial-numbered Machine  
and 2) at an engineering-change level compatible with the feature, conversion,  
or upgrade. Many of these transactions involve the removal of parts and their  
return to IBM. You represent that all removed parts are genuine and unaltered.  
A part that replaces a removed part will assume the warranty service status of  
the replaced part.  
Statement of Limited Warranty  
The warranties provided by IBM in this Statement of Limited Warranty apply  
only to Machines you originally purchase for your use, and not for resale, from  
IBM or your reseller. The term “Machine” means an IBM machine, its features,  
conversions, upgrades, elements, or accessories, or any combination of them.  
Unless IBM specifies otherwise, the following warranties apply only in the  
country where you acquire the Machine. If you have any questions, contact IBM  
or your reseller.  
If a Machine does not function as warranted during the warranty period, IBM  
or your reseller will repair it or replace it with one that is at least functionally  
equivalent, without charge. The replacement may not be new, but will be in  
good working order. If IBM or your reseller is unable to repair or replace the  
Machine, you may return it to your place of purchase and your money will be  
refunded.  
Machine: IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit (P/N:  
20L0551)  
Warranty Period*: One Year  
*Contact your place of purchase for warranty service information.  
If you transfer a Machine to another user, warranty service is available to that  
user for the remainder of the warranty period. You should give your proof of  
purchase and this Statement to that user. However, for Machines which have a  
life-time warranty, this warranty is not transferable.  
Production Status  
Each Machine is manufactured from new parts, or new and used parts. In  
some cases, the Machine may not be new and may have been previously  
installed. Regardless of the Machine's production status, IBM's warranty terms  
apply.  
Warranty Service  
Part 3: Appendixes 3-31  
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To obtain warranty service for the Machine, you should contact your reseller or  
call IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call  
IBM at 1-800-565-3344. You may be required to present proof of purchase.  
The warranties may be voided by misuse, accident, modification, unsuitable  
physical or operating environment, improper maintenance by you, removal or  
alteration of Machine or parts identification labels, or failure caused by a  
product for which IBM is not responsible.  
IBM or your reseller will provide certain types of repair and exchange service,  
either at your location or at IBM's or your reseller's service center, to restore a  
Machine to good working order.  
THESE WARRANTIES REPLACE ALL OTHER WARRANTIES OR  
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT  
LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS  
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR  
PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL  
RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH  
VARY FROM JURISDICTION TO JURISDICTION. SOME  
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR  
LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE  
ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO  
YOU. IN THAT EVENT SUCH WARRANTIES ARE LIMITED IN  
DURATION TO THE WARRANTY PERIOD. NO WARRANTIES  
APPLY AFTER THAT PERIOD.  
When a type of service involves the exchange of a Machine or part, the item  
IBM or your reseller replaces becomes its property and the replacement  
becomes yours. You represent that all removed items are genuine and  
unaltered. The replacement may not be new, but will be in good working order  
and at least functionally equivalent to the item replaced. The replacement  
assumes the warranty service status of the replaced item. Before IBM or your  
reseller exchanges a Machine or part, you agree to remove all features, parts,  
options, alterations, and attachments not under warranty service. You also  
agree to ensure that the Machine is free of any legal obligations or restrictions  
that prevent its exchange.  
You agree to:  
1. obtain authorization from the owner to have IBM or your reseller service a  
Machine that you do not own; and  
2. where applicable, before service is provided —  
Limitation of Liability  
Circumstances may arise where, because of a default on IBM's part or other  
liability you are entitled to recover damages from IBM. In each such instance,  
regardless of the basis on which you are entitled to claim damages from IBM  
(including fundamental breach, negligence, misrepresentation, or other contract  
or tort claim), IBM is liable only for:  
a. follow the problem determination, problem analysis, and service  
request procedures that IBM or your reseller provide,  
b. secure all programs, data, and funds contained in a Machine, and  
c. inform IBM or your reseller of changes in a Machine's location.  
1. damages for bodily injury (including death) and damage to real property  
and tangible personal property; and  
2. the amount of any other actual direct damages or loss, up to the greater of  
U.S. $100,000 or the charges (if recurring, 12 months' charges apply) for  
the Machine that is the subject of the claim.  
IBM is responsible for loss of, or damage to, your Machine while it is 1) in  
IBM's possession or 2) in transit in those cases where IBM is responsible for  
the transportation charges.  
Extent of Warranty  
IBM does not warrant uninterrupted or error-free operation of a Machine.  
3-32 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF  
THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU  
FOR LOSSES OR DAMAGES (OTHER THAN THOSE UNDER  
THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE  
TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL,  
OR INDIRECT DAMAGES OR FOR ANY ECONOMIC  
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR  
SAVINGS), EVEN IF IBM OR YOUR RESELLER IS INFORMED  
OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT  
ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL  
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION  
OR LIMITATION MAY NOT APPLY TO YOU.  
Notices  
References in this publication to IBM products, programs, or services do not  
imply that IBM intends to make these available in all countries in which IBM  
operates. Any reference to an IBM product, program, or service is not intended  
to state or imply that only that IBM product, program, or service may be used.  
Subject to IBM’s valid intellectual property or other legally protectable rights,  
any functionally equivalent product, program, or service may be used instead of  
the IBM product, program, or service. The evaluation and verification of  
operation in conjunction with other products, except those expressly designated  
by IBM, are the responsibility of the user.  
IBM may have patents or pending patent applications covering subject matter in  
this document. The furnishing of this document does not give you any license  
to these patents. You can send license inquiries, in writing, to:  
IBM Director of Licensing  
IBM Corporation  
North Castle Drive  
Armonk, NY 10504-1785  
U.S.A.  
Part 3: Appendixes 3-33  
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Trademarks  
Electronic emission notices  
The following terms are trademarks of the IBM Corporation in the United  
States or other countries or both:  
IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit (P/N: 20L0551)  
Federal Communications Commission (FCC)  
Statement  
Extended Services  
Micro Channel  
HelpCenter  
OS/2  
IBM  
Note: This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits  
are designed to provide reasonable protection against harmful interference in a  
residential installation. This equipment generates, uses, and can radiate radio  
frequency energy and, if not installed and used in accordance with the  
instructions, may cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and  
on, the user is encouraged to try to correct the interference by one or more of  
the following measures:  
Microsoft, Windows, and Windows NT are trademarks or registered trademarks  
of Microsoft Corporation in the United States or other countries or both.  
Intel and Pentium are trademarks of Intel Corporation in the United States or  
other countries or both.  
Other company, product, and service names may be trademarks or service  
marks of others.  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult an IBM authorized dealer or service representative for help.  
Properly shielded and grounded cables and connectors must be used in order to  
meet FCC emission limits. Proper cables and connectors are available from  
IBM authorized dealers. IBM is not responsible for any radio or television  
interference caused by using other than recommended cables and connectors or  
by unauthorized changes or modifications to this equipment. Unauthorized  
changes or modifications could void the user's authority to operate the  
equipment.  
3-34 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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This device complies with Part 15 of the FCC Rules. Operation is subject to  
the following two conditions: (1) this device may not cause harmful  
interference, and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
European Union - emission directive  
This product is in conformity with the protection requirements of EU Council  
Directive 89/366/ECC on the approximation of the laws of the Member States  
relating to electromagnetic compatibility.  
Responsible Party:  
IBM can not accept responsibility for any failure to satisfy the protection  
requirements resulting from a non-recommended modification of the product,  
including the fitting of non-IBM option cards.  
International Business Machines Corporation  
New Orchard Road  
Armonk, NY 10504  
Telephone: 1-919-543-2193  
This product has been tested and found to comply with the limits for Class B  
Information Technology Equipment according to CISPR 22 / European  
Standard EN 55022. The limits for Class B equipment were derived for typical  
residential environments to provide reasonable protection against interference  
with licensed communication devices.  
Industry Canada Class B emission compliance  
statement  
This Class B digital apparatus complies with Canadian ICES-003.  
Avis de conformité à la réglementation d'Industrie  
Canada  
Cet appareil numérique de la classe B est conform à la norme NMB-003 du  
Canada.  
Part 3: Appendixes 3-35  
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Union Europea - Normativa EMC  
3-36 IBM 2X/4X/24X CD-ReWritable Internal IDE Option Kit  
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IBM  
Part Number: 28L2234  
Printed in U.S.A.  
28L2234  
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