Hotpoint Washer Ultima LCD User Manual

Instructions for Installation and Use  
7kg Washing Machine  
Ultima LCD  
To the Installer:  
Before installation, fill in the product details on the back cover of this  
book. The information can be found on the rating plate.  
To the User:  
You must read these instructions prior to installing and using the  
appliance and then retain them for future reference.  
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Contents  
WASHING MACHINE  
GB  
Description, 2  
Installation, 4-7  
Unpacking  
Remove the transit fixings  
Location  
Levelling  
Water connection  
Drainage connection  
Electrical connection  
Before you start using your machine  
Control Panel Features, 8  
Programmes and Option Modifiers, 9-13  
Starting a programme  
Programme table  
Special features  
Option modifiers  
Automatic features  
Detergents, 14  
Detergent dispenser  
Washcare tips  
Care and Maintenance, 15  
Cleaning your machine  
Fuses  
Changing the plug  
Precautions and Advice, 16-17  
General safety  
Saving energy and respecting the environment  
Disposal  
Safety advice  
Technical details chart  
Something Wrong? - Troubleshooting, 18-19  
Service, 20  
Before calling for assistance  
Spare parts  
Key Contacts  
! Keep this instruction book on hand in order to refer to it when necessary. Take it with you when you move,  
and should you sell this appliance or pass it on to another party, make sure that this booklet is supplied  
along with the appliance so that the new owner may be informed about warnings and suggestions on how  
the machine works.  
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Installation  
5. Remove the  
polystyrene base.  
! Read these instructions carefully: the following  
pages contain important information on installation  
and suggestions on how the appliance works.  
GB  
Unpacking  
1. Using scissors, cut  
carefully along one corner  
post to remove the film.  
! This is a part of the  
polystyrene base and  
should have stayed intact  
when you removed the  
base.  
! If it has broken off and  
is still in the machine...  
remove it... while the  
machine is still laying on  
its side on the top cap.  
2. Open the door and check  
inside the drum.  
Remove the transit tube (if  
applicable - not all models).  
! IMPORTANT check  
when unpacking your  
machine:  
6. Cut out the perforated  
shape in the transit tube  
you removed from the drum  
(if applicable - see Step 2).  
Follow instructions listed on  
the cut out to fit it to the  
base of the machine. When  
fitted this panel aids noise  
reduction.  
! Retain all packaging  
material until installation  
is complete.  
3. Lift off the polystyrene  
top cap and remove the  
four corner posts.  
7. Stand the machine  
upright.  
! We recommend that a  
second person helps to raise  
and lower the machine.  
4. Carefully lay the left  
side of the machine down  
onto the top cap.  
! We recommend that a  
second person helps to raise  
and lower the machine.  
! Continue to read the rest  
of these instructions  
carefully; the following  
pages contain important  
information on installation  
and troubleshooting.  
! Protect the environment - please dispose of the  
packaging material carefully and considerately.  
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Installation  
3. Hold, slide sideways and pull to  
remove.  
Remove the transit fixings  
GB  
IMPORTANT: Follow these instructions to remove the  
TWO transit fixings (see Description for location).  
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! Situated one either  
side of the rear panel,  
BOTH transit bolts  
MUST be removed  
before use.  
4. For safety, insert one of the  
the plastic covers (supplied  
with your machine) over the  
hole.  
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Location of transit bolts.  
! Repeat steps 1 to 4 to remove the second transit bolt.  
! Packaging materials are not children's toys.  
! Failure to do so may cause damage to your machine.  
! It is important the TWO transit fixings come out intact.  
Location  
Where you install your machine will affect its  
performance:  
! Be sure to remove TWO bolts,  
TWO washers, TWO rubber  
grommets and TWO nylon  
spacers (see pic).  
! For your safety and to comply with electrical  
regulations, seek professional advice if you want to  
install your machine in a bath or shower room.  
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Make sure that the electrical socket and water  
taps are easily accessible. You should switch off  
the machine’s electrical and water supplies  
when you are not using it for extended periods.  
1. Unscrew the bolt using a  
13mm spanner.  
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Make sure that you allow enough space for the  
machine. Select a space at least 60cm wide,  
60cm deep and 85cm high. Also leave enough  
space to open the door fully, so that you can load  
and unload it easily.  
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Where possible, the machine should be positioned  
on a solid floor to minimise vibration.  
2. STOP when 3 threads can be  
seen.  
! Take care when you move the machine not to rip any  
floor coverings. The weight of the machine may cause  
indentations in some floor coverings.  
Did you know?...  
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...the transit fixings are fitted to ensure that your machine is undamaged during delivery.  
...both of the transit fixings MUST BE removed before using the machine, be sure to remove TWO bolts,  
TWO washers, TWO rubber grommets and TWO nylon spacers, not doing so will lead to excessive vibration,  
movement of the machine and could eventually lead to internal damage.  
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...the majority of problems with noisy machines are due to the transit fixings not being removed.  
...you will be charged for a service engineers visit if a problem with your machine is caused by incorrect  
installation or misuse.  
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Installation  
1. Screw the cold water fill hose (blue connector) onto  
the cold water supply until tight.  
Levelling  
GB  
2. Turn on the cold water supply and check for leaks,  
tighten if necessary.  
Your machine will be noisy if the two front feet are not  
adjusted so that the machine stands firm and level.  
! The machine must be levelled from side to side and  
from front to back.  
! We recommend fitting a 3/4" sealing cap  
to the hot water supply tap (if present), to  
ensure there are no leaks. Sealing caps  
can be purchased from Hotpoint Service  
on 08709 077 077 or all good DIY and  
Plumbing outlets.  
1. Move your machine into its final location, taking  
care not to trap or kink the hoses.  
2. Turn one or both front feet  
anti-clockwise by hand until the  
feet cannot be turned any more.  
When adjusting the feet, use a  
spirit level to check the machine  
stands level, from side to side  
and from front to back.  
Benefits of cold fill  
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Modern detergents are designed to give the best  
cleaning results at low temperatures. Biological  
detergents contain enzymes which are active  
between 30˚C and 53˚C, giving greater results at  
lower temperatures.  
The spring on each foot will stop  
them coming loose.  
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! If it is placed on a fitted or loose carpet, adjust the  
feet in such a way as to allow enough room for  
ventilation beneath the machine.  
Cold water relaxes fabrics, whilst hot water can  
seal in stains.  
Improved stain removal with cold water.  
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The most commonly used programme at present is  
Water Connection  
40˚C, which will take on cold water even if hot and  
cold were available.  
Remember this is a cold fill machine.  
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You can heat the water required to finish the wash  
cycle, which makes it more economical than taking  
water heated in a tank by an immersion heater or  
gas boiler.  
! Please use the new hose supplied, fitted to the  
machine. Old hoses may cause leaks due to worn out  
washers or may be split due to water pressure.  
Hints and tips  
! Before making connections to the cold water supply,  
allow the water to run freely from the supply tap until  
it is perfectly clear.  
! Make sure there are no kinks or bends in the hose.  
! The water pressure at the supply tap must be within  
the values indicated in the Technical Details table  
(see page 17).  
! If the water inlet hose is not long enough, you can  
purchase an extended hose from Hotpoint Service on  
08709 077 077.  
Connecting the cold water inlet hose to the COLD  
WATER SUPPLY:  
2
1
OFF  
! Always use a new inlet hose.  
COLD  
! Check the water inlet hose at least once a year,  
replace if cracked as worn hoses could split under  
water pressure.  
WATER  
SUPPLY  
COLD  
WATER  
SUPPLY  
! Turn on the water supply and check that the  
connections do not leak. If there is a leak, turn off  
the water supply, disconnect the hoses and check  
that the sealing washers are in place. Refit the hoses  
and turn on the water supply.  
ON  
Cold water  
fill hose (Blue  
Connector)  
Did you know?...  
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...the most common cause of problems with water connection is that the customer has not turned the  
supply tap on..  
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...it is very important to ensure that your hoses or cables are not kinked or squashed when the machine  
is pushed back into its location, as this can lead to your machine failing to fill or empty the water.  
...the majority of problems with noisy machines are due to the feet not being adjusted correctly to  
level the machine.  
G
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Installation  
Drainage Connection  
Electrical connections  
GB  
Before plugging the appliance into the mains socket,  
make sure that:  
! Although you may need to move the hooked end  
support along the grey drainage hose, DO NOT  
remove it.  
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the socket is earthed and in compliance with the  
applicable law.  
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the socket is able to sustain the appliances  
maximum power load indicated in the Technical  
Details table (see page 17).  
the supply voltage is included within the values  
! Whichever drainage method you use, make sure  
that the hooked end support is fixed level to, or  
above the ‘Plumbing Indicator Line’ (see Description  
page 2).  
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                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                            t
indicated in the Technical Details table (see page 17).  
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the socket is compatible with the machines plug.  
We recommend one of the following:  
If this is not the case, replace the socket or the  
plug, ensuring a 13A fuse is fitted.  
Standpipe method:  
1. Make sure the standpipe  
height is a minimum 500mm up  
to a maximum 1200mm from the  
floor.  
2. Insert the drainage hose  
approximately 100mm into the  
standpipe.  
Hooked end  
! The machine should not be installed in an outdoor  
environment, not even when the area is sheltered,  
because it may be very dangerous to leave it exposed  
to rain and thunderstorms.  
! When the machine is installed, the mains socket  
must be within easy reach and should be connected  
to a suitable electrical supply.  
support  
minimum:  
500mm  
maximum:  
1200mm  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by an  
authorised serviceman.  
Under sink method:  
1. Cut off the blocked end of  
the under sink drainage unit, or  
remove the blanking plug if fitted.  
! The company denies all liability if and when these  
standards are not respected.  
Before you start using your machine  
2. Fix the hooked end support a  
minimum of 800mm from the  
floor.  
The first wash cycle  
Once the appliance has been installed and before you  
use it for the first time, run a wash cycle without  
detergent and no laundry. This will check your  
installation, connections and drainage and will  
thoroughly clean the interior before you carry out an  
actual wash programme on your laundry.  
Hose clip  
3. Use a hose clip (eg. a jubilee  
clip) to securely attach the grey  
drainage hose end to the under  
sink drainage unit.  
minimum:  
800mm  
from floor  
This will take approximately 21/2 hours to complete.  
! Run the 95˚ White Cotton programme 'B', without  
laundry and without detergent.  
! During this cycle check for any leaks from under the  
machine. If present ensure all hoses are securely  
tightened.  
Did you know?...  
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...it is very important to ensure that your hoses or cables are not kinked or squashed as this can lead  
to your machine failing to fill or empty the water.  
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G
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...it is very important to respect the dimensions given within the drainage connection methods (see above).  
...if using the undersink drainage method remember to cut off the blocked end, or remove the blanking plug.  
...you will be charged for a service engineers visit if a problem with your machine is caused by incorrect  
installation or misuse.  
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Control Panel Features  
Ultima  
GB  
ON/OFF  
light  
ON/OFF Pause  
button  
Status indicator  
lights  
LCD display  
START/CANCEL  
button  
Option  
buttons  
Detergent dispenser  
drawer  
Programme selector  
buttons  
Ultima control panel features  
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Option buttons: To select the options available (see Programme Table and Option Modifiers).  
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LCD display: Shows all information relating to your programme selections: wash temperature and spin speed,  
chosen options, along with time remaining. It will also indicate if the door is locked (when ‘keyhole’ symbol lit,  
the door cannot be opened) and the stage of the programme the machine has reached (wash, rinse or spin).  
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ON/OFF Pause button: To turn the washing machine on and off. If pressed when the machine is running the  
programme will be paused, press again and the machine will restart.  
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ON/OFF light: Shows that the machine is in use or is on ready for you to select a programme.  
START/CANCEL button: To start the selected programme - or to cancel a running programme, if incorrect  
settings were selected.  
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Programme selector buttons: To select the programme you require. Press the button the required number  
of times to select the programme you want (For more information please see Starting a wash programme’  
section, Programmes and Option Modifiers).  
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Starting a Programme  
8. In addition to showing you all  
information relating to your  
Starting a typical wash programme  
GB  
programme selections, the LCD  
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1. Switch the machine on by  
pressing the ON/OFF Pause  
button.  
display will show you the stage  
of a programme in progress, the  
time remaining until the end of a  
programme in hours and minutes (counting down  
each minute) and the door lock status.  
- If ‘Time Delay’ option was selected the display will  
show the time remaining until the start of the wash  
programme in hours (counting down each hour).  
2. Sort your laundry into groups  
by washcare labels. Load the  
machine.  
Close the machine door by  
pushing it until it clicks.  
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9. Start the programme by  
pressing the START/CANCEL  
button for at least 3 seconds.  
3. Add detergent and fabric  
conditioner to the dispenser  
drawer.  
! The ‘Door Locked’ indicator, will light up.  
! Refer to detergent  
manufacturer’s dosage  
instructions.  
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To stop/change a programme once the machine  
has started:  
- Press the START/CANCEL button until a beep is  
heard.  
- The machine will start to empty.  
When the machine has finished emptying:  
- Selector the new programme required (you may need  
to add detergent).  
4. Select the programme:  
- press the programme  
selector button the required  
number of times (see  
Programme Table).  
- Press the START/CANCEL button to start the  
new programme.  
! The LCD display will change on  
each press to show the  
10. During the programme,  
the status indicator lights will  
show you what stage in the  
programme the machine has  
reached (wash, rinse, spin).  
temperature of the selected programme.  
5. Select any optional wash  
feature(s) (see Option Modifiers)  
you require by pressing the  
appropriate button(s).  
11. A short time after the programme has finished  
the ‘Door Locked’ indicator will go out and you can  
open the machine door.  
- Indicator lights on the LCD  
display will show what you have  
chosen.  
12. Switch the machine off by pressing the ON/OFF  
Pause button.  
6. Reduce the wash temperature of your selected  
programme:  
- Press the Temp button, each press will reduce the  
wash temperature by 5˚C.  
The new temperature will be shown in the LCD display.  
7. Reduce the spin speed of your selected  
programme:  
! Do not allow children to play with the machine or  
tamper with the controls.  
- Press the Spin button, each press will reduce the  
spin speed.  
The new spin speed will be shown in the LCD display.  
! Do not overload the machine. This may damage the  
laundry and reduce the quality of the wash.  
The maximum load is 7kg (Cotton).  
! Do not try to open the dispenser drawer during any  
programme.  
! Do not try to open the machine door when the  
‘Door Locked’ indicator is lit.  
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Programme Table  
Programme Table *Programme setting for test in accordance with IEC 60456 and EN 60456  
GB  
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Option Modifiers and  
Special Features  
Special features  
GB  
! Not all special features can be used on all programmes - (see Programme Table for option availability).  
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Fast Wash:  
The Fast Wash programmes are designed for lightly soiled loads delivering quick results for smaller loads,  
using less energy. For loads with stains or increased soil levels which require deeper cleaning, use the standard  
or intensive wash cycles.  
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Cool Wash: 30˚C  
A low temperature wash which delivers cleaning results comparable to the intensive 40˚C cotton programme  
but at a lower temperature for more colour sensitive garments and using less energy.  
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Handwash:  
A gentle action programme for delicate items and items labelled as hand wash only.  
Not for Wool or Silk garments (use the special programmes for those materials).  
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Handwash Wool Approved: (M0507)  
The wool wash cycle on Hotpoint machines has been tested and approved by the Woolmark Company for washing  
garments labelled as ‘hand wash, provided that the ‘garments’ are washed in accordance to the instructions  
issued by the manufacturer of this machine.  
This cycle is selected by pressing the wool programme selector button and selecting the ‘Wash Enhance’  
option modifier (see Programme Table and Option Modifiers).  
! We recommend uusing a wool wash lliquid when using Wool programmes.  
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Super Silent Wash:  
Using the latest brush-less electric motors and damper technology the noise levels during the washing phase  
are significantly lower than a conventional washing machine.  
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LCD Display  
Shows all information relating to your programme selections. Also indicating the stage of a programme in  
progress.  
If ‘Time Delay’ option is selected, the display shows the time remaining until the start of the wash programme  
in hours – counting down each hour.  
It also displays which option modifiers have been selected, the door lock status and the time to end of the  
wash programme in hours and minutes counting down each minute.  
! Please note time can go up as well as down depending on load absorbency, load size and water temperature.  
Note: We recommend that if you use colour catcher sheets in your appliance that these only be used inside  
a wash bag, as otherwise they can affect the performance of your machine.  
Did you know?…  
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… when an option button is selected the corresponding light is illuminated.  
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… if the option selected is incompatible with the programme selected, the button will flash and the option  
will not be enabled.  
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… if you set an option that is incompatible with an option selected previously, only the last option selected  
will be enabled.  
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Option Modifiers and  
Special Features  
Option modifiers  
GB  
! Not all options can be used on all programmes - (see Programme Table for option availability).  
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Wash Enhance:  
Use this option to select a more intensive wash programme for the cotton 60˚C and cotton 40˚C for more  
heavily soiled items. Additionally, use this option on the machine wash wool programme to select the special  
Handwash wool programme for wool items that are not marked as machine washable.  
This cycle has been approved by Woolmark for the Platinum Care award.  
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Reduced Creases:  
Selecting this option will run the wash programme with a more gentle action and lower spin speed, in addition  
to carrying out an additional rinse to ensure your laundry has fewer creases and will require less ironing.  
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Rinse Hold:  
Selecting this option will pause the cycle in the final rinse with the fabric conditioner keeping the laundry  
fresh until you are ready to complete the programme. The Rinse Hold light will flash to indicate the cycle is  
paused. The machine will stay in this state, tumbling the load occasionally until either the Start/Cancel button  
is pressed or the Rinse Hold button is pressed again to continue the cycle.  
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Mini Load:  
Use this option for smaller loads less than the capacity listed for the material and programme type (see  
Programmes Table). This option reduces water consumption and washing time, saving energy when washing  
smaller loads.  
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Extra Rinse:  
Use this option for people with sensitive skin, to add a rinse to your selected wash programme. Press the ‘Rinse’  
option button once and ‘Extra Rinse’ will illuminate on the LCD display. Press the ‘Rinse’ button again to cancel.  
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Time Delay:  
Use this option to delay the programme start by up to 24 hours. The LCD display will show the delay chosen.  
Each press of the button increases the Time Delay in increments of 1 hour. If you press the button again  
after 24 shows in the display the machine will reset the Time Delay and show ‘OFF’ in the display, pressing the  
button after this will start the Time Delay selection from 1 hour. Once the countdown reaches zero the  
programme will start.  
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Variable Temperature:  
Use this option to reduce the wash temperature below the maximum for the programme you have chosen.  
- each press of the button will reduce the wash temperature by 5˚C. The new wash temperature will be  
shown in the LCD display. If you press again after ‘OFF’ has been displayed, the machine will revert to  
the original higher temperature.  
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Variable Spin Speed:  
Use this option to reduce the spin speed below the maximum for the programme you have chosen.  
- each press of the button will reduce the spin speed. The new spin speed will be shown in the LCD display.  
If you press again after ‘OFF’ has been displayed, the machine will revert to the original higher spin  
speed.  
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Prewash:  
Use Prewash to loosen heavy soil deposits on laundry. Selecting this option will run a short 30˚ wash cycle before  
the selected main wash programme. Add detergent to both the prewash and main wash compartments of the  
dispenser drawer.  
- To select press the Prewash option button and the option light will illuminate on the LCD display above the  
button.  
Press the button for again to cancel, the option light will go out.  
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How Dirty:  
Use this option to modify your programme according to the degree of soiling on the laundry to be washed.  
You can select either ‘Light, Normal’ or ‘Super.  
This option is set automatically to ‘Normal, this will be illuminated on the LCD display.  
- Each press of the ‘How Dirty’ option button will scroll through the three options.  
The new selection will be shown on the display.  
continued...  
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Option Modifiers and  
Special Features  
Option modifiers continued...  
GB  
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Stored Programme:  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    s
Use this option to store your favourite programme. Only one programme can be stored.  
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To store a programme:  
Load your machine and add detergent to the dispenser drawer. Select the programme and any options  
required. Press the START/CANCEL button and the programme will start. Then press the ‘Stored’  
option button twice and that programme will be stored for future use. ‘Saving Favourite’ will illuminate  
on the LCD display for 2 seconds after the programme settings have been stored.  
To retrieve and use a stored programme:  
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ont  
Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your  
favourite programme settings will appear on the LCD display. Press the START/CANCEL button to start  
the programme.  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    t
To change a stored programme:  
Load your machine and add detergent to the dispenser drawer. Press the ‘Stored’ option button, your  
favourite programme settings appear on the LCD display. Select the programme and option selections  
for you new requirements, then press the START/CANCEL button to start the programme. Press the  
‘Stored’ option button again and the new settings will replace the old. ‘Saving Favourite’ will illuminate  
on the LCD display for 2 seconds after the programme settings have been stored.  
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Child Lock:  
Select this option to disable all buttons so no programme and option selections can be altered.  
Press the Child Lock option button and the option light will illuminate on the LCD display above the button.  
Once Child Lock is selected it remains activated even when the machine is switched off. If power is interrupted  
at any time pressing any button will reactivate the Child Lock feature. If Child Lock is activated and any  
control buttons are pressed the option light will flash: no alterations to the settings will be allowed.  
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Press and hold the Child Lock option button for 2 seconds to cancel, the option light will go out.  
Automatic features  
Unbalanced load detection:  
The machine has an inbuilt feature to prevent it from spinning too fast with an unbalanced load. When an  
unbalanced load is detected, the machine will attempt to redistribute the load in order to balance it evenly to  
achieve full spin speed.  
If this is not possible and an unbalanced load remains the spin speed will be reduced, depending on the amount  
of unbalance detected. This is to prevent the machine from damaging itself or its surroundings and to prevent  
excessive noise from the machine.  
! If the spin result is unsatisfactory following a reduced spin speed attempt to rectify the unbalanced load, then  
on completion of the programme the load can be redistributed evenly in the drum by hand. Select a spin cycle.  
Note: Do not attempt to spin heavy or absorbent single items as the machine cannot distribute these evenly.  
If you need to wash a single item you will need to add some other items as ballast to allow the machine to distribute  
the load evenly throughout the drum.  
No water detection:  
The machine will automatically detect if it cannot take in water and will notify you by flashing the ‘tap’ icon  
and showing ‘H20’ on the LCD display.  
If this occurs please check the appliance is plumbed in correctly (see Installation ‘Water connection’).  
Energy saving and water levels  
Modern machines are designed to be as environmentally friendly as possible.  
To achieve this water levels are kept to a minimum to ensure they are economic and use the lowest energy  
possible. Unlike older appliances you will not see high water levels in the drum during washing.  
! We recommend always washing as close to a full load as possible (see Programmes Table for the maximum  
load size of your selected programme).  
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Detergents and Laundry  
Detergent dispenser  
Washcare Tips  
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! Do not put any items into the drawer, other than  
detergents designed to be released from the drawer,  
as they may cause damage or blockage.  
DO NOT overload or underload the machine (see  
the Programme Table for maximum load), in addition  
to reducing the quality of the wash this may also  
damage your laundry and the machine, whilst  
causing the machine to become unstable and noisy.  
We strongly recommend that you DO NOT wash  
underwired bras in this machine. Should the  
wires become detached it could cause damage to  
your laundry and the machine. If the washcare  
label states that the bra is machine washable,  
then we advise placing it in a sealed pillow case or  
a similar washbag.  
Grate  
Drawer release catch  
Pre-wash deter-  
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gent compartment.  
Main wash detergent  
compartment.  
Maximum:  
Maximum:  
200ml powder  
or  
400ml powder  
or  
100ml liquid  
200ml liquid  
Fabric conditioner compartment.  
Maximum: 120ml  
!
Remember you will be charged for a service  
engineers visit resulting from a detached bra wire.  
Dispensing powder detergent  
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To achieve the best wash results the manufacturer’s  
recommended amount of detergent should be  
measured and added to the main detergent  
compartment.  
Do not use the machine if the item to be washed  
does not have a wash label.  
Before washing laundry we recommend you:  
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Dispensing tablets  
Pre-treat awkward stains with washable treatments.  
Tablets can be dispensed via the machine drum or via  
the dispenser drawer.  
Do not wash any items that have previously been  
treated with solvents.  
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! Please CHECK the detergent pack for dispensing  
instructions.  
Close zips, fasten belts, tie strings and close  
press studs to prevent tangling.  
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! Incorrect use can damage your laundry.  
Empty all objects from pockets as they may  
damage the laundry and the machine.  
Dispensing liquid detergent  
We recommend the use of a detergent dosing ball, as  
provided by your detergent manufacturer.  
!
Remember you will be charged for a service  
engineers visit to rectify malfunction resulting  
from objects such as coins, pens, hair grips etc.  
falling from pockets.  
Adding fabric conditioner  
Pour the recommended amount of fabric conditioner into  
the compartment. Do not exceed the maximum fill line.  
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Limit the size of absorbent loads ie. towels, to half  
loads to give good washing and rinsing results.  
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Pre-Wash  
Place small items in a wash bag.  
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When selecting prewash, add detergent to both the  
pre-wash and the main wash compartments.  
Always follow the care label on items when  
choosing the wash programme.  
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Wash non-colourfast items or really dirty items  
separately as they may affect other laundry.  
Did you know that with Hotpoint and Ariel you’ll get the best washing results?  
Certain laundry products work better in some machines than others. At Hotpoint we know this is true because  
we’ve done the research to prove it. We used real everyday clothes and ran tests to find out which washing powder  
works best with Hotpoint. The results proved that Hotpoint and Ariel produces the best washing results on all your  
clothes.  
Ariel can meet all your laundry needs. It is available as a biological powder for everyday wash loads. Colour powder to  
keep your clothes staying brighter for longer and a Non-Bio powder for when you need brilliant cleaning but are  
concerned about sensitive skin.  
Did you know?...  
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...undissolved detergent left in the drawer or on clothes can be due to incorrect dosing or using the incorrect  
dispensing method - CHECK the detergent manufacturers instructions on the pack for dispensing and  
dosage advice.  
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Care and maintenance  
Cleaning  
Moulded plug  
! The plug must not be used without the fuse cover in place.  
GB  
! Unplug your machine when cleaning it and before all  
maintenance operations.  
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If a replacement fuse holder/cover is  
required, it must be of the same colour  
coding or wording as shown on the base  
of the plug.  
! Do not clean any part of the machine with abrasive  
cleaners, scouring agents, acids, any bleach or metal  
polish as they may cause damage.  
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Use a damp cloth or silicon polish to clean the  
Replacements are available from authorised dealers.  
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exterior surfaces of the appliance.  
ont  
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Clean the internal surface of the door bowl regularly  
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with a soft cloth. A build up of soap powder and  
water hardness residue may result in water leaking  
from the door.  
Changing the plug  
The wires in the power cord are coloured in accordance  
with the following:  
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Always leave the appliance door ajar to prevent  
Green and Yellow  
(Earth) wire to terminal  
unpleasant odours from forming.  
marked ‘E, symbol  
,
or coloured green and  
yellow.  
Cleaning the dispenser drawer and compartments  
It is advisable to clean the dispenser drawer regularly.  
13A ASTA approved  
fuse to BS1362.  
Blue (Neutral) wire to  
terminal marked ‘N’ or  
coloured black.  
Brown (Live) wire to  
terminal marked ‘L’ or  
coloured red.  
! Do not try to clean any part of the dispenser drawer  
while the machine is running.  
Cord clamp  
! If the plug being replaced is a non-rewirable type,  
then the cut-off plug must be disposed of safely.  
DO NOT leave it where it can be inserted into a socket  
and create a shock hazard.  
! The power supply cord should be checked periodically  
and replaced by a cord specially prepared for this  
machine and fitted only by authorised technicians (see  
Service). Replacement power cords can be purchased,  
at an extra cost from our Genuine Parts and  
Accessories department or authorised dealers.  
! The manufacturer denies any responsibility should any  
of these rules not be followed.  
1. Pull out the drawer until it  
reaches its stop.  
2. Press the drawer release  
button to remove the dispenser  
drawer (see pic).  
3. Clean and dry the dispenser  
drawer, syphons, grate and  
fabric conditioner exit channel  
(A), ensuring any build up of  
detergent and fabric conditioner  
is fully removed.  
! Failure to do so may lead to  
the machine leaking from the  
dispenser drawer.  
! If in doubt about any of the above consult a  
qualified electrician.  
A
Also regularly clean the  
outlet pipe area (B).  
4. Relocate the dispenser drawer  
and push it firmly back into place.  
B
! We recommend a maintenance wash 2 or 3 times a  
year, to avoid a build up of greasy deposits and water  
hardness residue. Run the 95˚ White Cotton programme,  
with the normal amount of detergent but no laundry.  
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Precautions and advice  
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The pre-wash cycle is only necessary on extremely  
soiled garments. Avoiding it will save on detergent,  
time, water and between 5 and 15% energy.  
General safety  
GB  
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Unplug your appliance when cleaning it and during  
all maintenance operations.  
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This machine should only be used by adults and in  
accordance with the instructions.  
Do not overload or underload the machine. In  
addition to reducing the quality of the wash,  
this may also damage your laundry and the machine.  
Do not pull on the power supply cable to unplug  
the appliance from the electricity socket. Pull the  
plug out.  
Do not open the machine door while the  
appliance is in operation.  
Do not open the detergent dispenser while the  
appliance is in operation.  
Never force the machine door: this could damage  
the safety lock mechanism designed to prevent  
any accidental opening.  
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Treating stains with a stain remover or leaving  
them to soak before washing will cut down the  
need to wash them at high temperatures.  
A pro gramme at 60˚C instead of 90˚C or one at  
40˚C instead of 60˚C will save up to 50% on  
energy.  
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G
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Use the correct quantity of detergent, depending  
on the water hardness, how soiled the garments  
are and the amount of laundry you have, to avoid  
wastage and to protect the environment: despite  
being biodegradable, detergents do contain  
ingredients that alter the natural balance of the  
environment. In addition, avoid using fabric  
softener as much as possible.  
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Turn off the water tap after every wash. This will  
limit the wear of your appliances water system  
and also prevent leaks.  
In the event of a malfunction, do not under any  
circumstances touch internal parts in order to  
attempt repairs.  
Always keep children well away from the appliance  
while in operation. Do not let children play with the  
machine or tamper with the controls.  
The appliance door tends to get quite hot during  
the cycle.  
Should it have to be moved, proceed with the  
help of two or three people and handle it with the  
utmost care. Never try to do this alone, because  
the appliance is very heavy.  
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If you use your machine between late in the  
afternoon and the early hours of the morning, you  
will help reduce the electricity board’s peak load.  
Recycling and Disposal information  
As part of Hotpoint’s continued commitment to  
helping the environment, Hotpoint reserve the right  
to use quality recycled components to keep down  
customer costs and minimise material wastage.  
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Please dispose of packaging and old appliances  
carefully.  
To minimise risk of injury to children, remove the  
door and plug - then cut off mains cable,flush with  
the appliance. Dispose of these parts separately  
to ensure that the appliance can no longer be  
plugged into a mains socket, and the door cannot  
be locked shut.  
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Before loading your laundry into the machine,  
make sure the drum is empty.  
Check the water fill hose at least once a year. If  
you see any cracks, replace it immediately:  
during the wash cycles, high water pressure could  
cause a cracked hose to split open.  
Disposal of old electrical appliances  
! Never use hoses that have already been used.  
In the unlikely event of something not working -  
see the Troubleshooting section.  
G
The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment (WEEE), requires  
that old household electrical appliances must not be  
disposed of in the normal unsorted municipal waste  
stream. Old appliances must be collected separately  
in order to optimise the recovery and recycling of the  
materials they contain and reduce the impact on  
human health and the environment.  
Saving energy and respecting the  
environment  
Environmentally-friendly technology  
If you only see a little water through your appliance  
door, this is because thanks to the latest Hotpoint  
technology, your machine only needs less than half  
the amount of water to get the best results: an  
objective reached to respect the environment.  
The crossed out “wheeled bin” symbol on  
the product reminds you of your obligation,  
that when you dispose of the appliance it  
must be separately collected.  
Saving on detergent, water, energy and time  
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Consumers should contact their local authority or  
retailer for information concerning the correct  
disposal of their old appliance.  
To avoid wasting resources, the machine should  
be used with a full load. A full load instead of two  
half loads allows you to save up to 50% on energy.  
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Precautions and advice  
Safety advice  
GB  
Technical Details Chart  
! This machine was designed and built in compliance  
with the applicable international safety regulations.  
The following information is provided for your safety  
and should be read carefully.  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    s
Models  
WT965, WT960, WT940  
59.5cm wide  
85cm high  
60cm deep  
Dimensions  
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This machine is designed for domestic use only.  
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Before using your machine make sure that the TWO  
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transit bolts, TWO rubber grommets and TWO  
spacers have been removed (see page 5).  
Any electrical work necessary to install this  
machine should be carried out by a qualified  
electrician.  
ont  
Capacity  
Electric  
From 1 to 7kg  
e
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Voltage 220/240 50Hz  
connections Max absorbed power 1700W-2100W  
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Do not plug your machine into a socket when your  
Water Maximum pressure 1 MPa (10 bar)  
connections Minimum pressure 0.05 MPa (0.5 bar)  
hands are wet.  
Do not try to modify this machine in any way.  
Do not let children play with the machine or with its  
G
Drum capacity 58 litres  
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controls.  
Spin Speed  
up to 1600 rpm - WT965, WT960  
up to 1400 rpm - WT940  
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Do not lean on the door or use the door to lift or  
move the machine.  
G
Do not wash garments that have previously been  
Control  
programme  
according to - run with a 7kg load  
IEC60456  
60˚C cotton  
with Wash Enhance  
treated with solvents.  
Do not connect the machine to a single outlet  
instantaneous water heater.  
Do not connect the machine directly to a water-  
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softening unit; use the recommended amount of  
detergent for the water hardness in your area.  
Do not overload or underload the machine. In  
addition to reducing the quality of the wash, this  
may also damage your laundry and the machine.  
Do not pull on the power supply cable to unplug  
the appliance from the electricity socket. Pull the  
plug out.  
Do not touch the drain water as it could reach very  
This appliance is compliant with the  
following European Community  
Directives:  
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- 73/23/EEC & 93/68/EEC  
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(Low Voltage) and subsequent amendments.  
- 89/336/EEC,92/31/EEC & 93/68/EEC  
(Electromagnetic Compatibility) and subsequent  
amendments.  
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high temperatures (over sink drainage).  
G
Never force the machine door; this could damage  
the safety lock mechanism design to prevent any  
accidental opening.  
G
In the event of a malfunction, do not under any  
circumstances touch internal parts in order to  
attempt repairs.  
G
Should it have to be moved, proceed with the help  
of two or three people and handle it with the  
utmost care. Never try to do this alone, because  
the appliance is very heavy.  
G
Before loading your laundry into the machine, make  
sure the drum is empty.  
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Something Wrong? - Troubleshooting  
If your machine seems not to be working, GO through the following troubleshooting suggestions BEFORE you call your  
Service Centre (see Service).  
Section 1: All Ultima (LCD) Models - General Troubleshooting  
GB  
Problem:  
The machine won’t start:  
(Nothing lights up on the  
control panel).  
Possible causes / Solution:  
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Check the appliance is fully plugged into the socket and switched on.  
Is the socket ok? Try another appliance in the socket to check.  
Is the fuse in the plug ok? If not, replace it, fuse must be 13 Amps (see Care and Maintenance).  
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There has been a power failure - Check another electrical device in your home to see if this is  
the case.  
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The ON/OFF Pause button has not been pressed.  
The Start/Cancel button has not been pressed, for at least 3 seconds - Press and hold the  
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START/CANCEL button until the machine starts to operate.  
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The appliance door is not shut properly - Close the door firmly and try the machine again.  
The START/CANCEL button has not been pressed, for at least 3 seconds - Press and hold the  
START/CANCEL button until the machine starts to operate.  
The cold water supply tap is not turned on - (H20 is displayed).  
Lights/Display illuminate on  
the control panel but the  
wash cycle will not start.  
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Have you selected ‘Time Delay’ (see Programmes and Option Modifiers).  
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The START/CANCEL button has not been pressed, for at least 3 seconds.  
- Press and hold the START/CANCEL button until the machine starts to operate.  
Is the ‘tap’ icon flashing and is H20 showing on the display? This indicates the machine has  
The machine fails to fill with  
water.  
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failed to take in water (see Installation) - Check that:  
- The cold water inlet hose is connected to the tap.  
- The hose is not kinked.  
- The cold water supply tap is turned on - Ensure it is fully turned on.  
- The water pressure is sufficient (see Technical Details Chart).  
- The inlet filter is not blocked... Turn off the water, unscrew the fill hose at the back of  
the appliance then remove and clean the filter.  
Note: Modern machines use less water and the water taken into the machine is automatically  
adjusted depending on the load in the drum. For this reason, you may not always be able to  
see water in the drum: But if the load is ‘wet’ and the machine completes the wash cycle  
then the amount of water into the machine is sufficient.  
The machine does not drain  
or spin (during the first wash  
cycle, after installation).  
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Has the drain hose been installed correctly (see Installation).  
Are the drain hose, standpipe or undersink connections blocked?  
Note: If the drain hose is connected to an undersink ‘U’ trap - Check that the sink trap  
blanking plug was removed before the drain hose was connected. This is the most common  
installation fault.  
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Is the drain hose kinked or squashed - Check the hose at the back of the machine.  
Carry out the additional checks listed below...  
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The machine does not drain  
or spin (although it has  
drained/spun during  
There has been an unbalanced load in the drum and the machine could not spin - Try the  
machine again with a different wash load (see ‘ Automatic Features, Programmes and Option  
modifiers).  
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previous wash cycles).  
Has the ‘Rinse Hold’ option been selected? ‘Rinse Hold’ indicator light will flash.  
- To complete the paused programme press either the START/CANCEL button or the  
Rinse Hold button (see Programmes and Option modifiers).  
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The programme takes a long  
time.  
If the machine completes the wash cycle, it is unlikely there is a problem.  
Check the programme table to be sure the programme you have selected is that most suited for  
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your needs - The table also gives an indication of approximate programme times you can expect.  
Note: The programme times listed in the Programme Table are approximate.  
Options selected can affect the programme times (see Programmes and Option Modifiers).  
The wash load, temperature and pressure of the incoming water supply can cause some  
variation in the programme times.  
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If the LCD display is not showing the correct information:  
I cannot read the information  
on the LCD Display.  
- Switch off at the electric socket, wait 5 seconds then switch back on.  
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Check that the detergent you have used is suitable for ‘Automatic’ machines.  
Refer to the detergent manufacturers recommendations to ensure that you have not used  
There is too much foam in the  
drum during the wash cycle.  
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too much detergent.  
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If you have used the wrong type of detergent (or too much), select a Rinse programme to  
flush out your machine.  
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This is not a fault, we have designed the machine to release steam from the drawers during  
hot washes.  
Steam is coming from the  
dispenser drawer.  
18  
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Something Wrong? - Troubleshooting  
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The machine makes a noise or  
vibrates too much during the  
spin cycle.  
The transit fixings may not have been removed correctly (see Installation ‘Remove the  
transit fixings’) - Failure to remove all the parts of the transit fixings will cause the  
machine to vibrate excessively during spin.  
GB  
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    s
Note: There are TWO transit fixings that need to be removed - two bolts, two washers,  
two rubber grommets and two nylon spacers.  
G
The machine is not level (see Installation) - Adjust the feet so that the machine stands firm on the  
floor (ie, it does not rock) and ensure the machine is level from front to back and from side to side.  
The machine is closed in, between furniture cabinets and the wall (see Installation).  
Perhaps the machine was attempting to spin an unbalanced load - Try the machine again  
with a different was load.  
When you sort your laundry into wash groups, check all loose items, such as coins are  
removed from the laundry. Check the drum at the end of each cycle and remove any loose  
items (coins etc).  
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G
C
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ont  
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Note: ‘Super Silent’ refers to wash sound level only - there will always be some motor  
and drum noise during spin.  
... from behind or underneath:  
The machine leaks:  
G
Check each end of the cold water inlet hose, ensuring connections at both ends are tight  
and not leaking (see Installation).  
Depending on the installation method used (see Installation). Check:  
G
- that the drain hose is firmly secured to the undersink ‘U’ trap, or...  
- that the drain hose is positioned correctly into the standpipe.  
Check that your water pressure is within limits (see Technical Details Chart).  
G
- If too high, try turning the cold water supply tap down slightly and try the machine  
again (see Installation).  
... from the dispenser drawer (water leaking down the front of the machine):  
G
Check that the detergent dispenser is not blocked or obstructed.  
- Remove the drawer from the machine and clean it (see Care and Maintenance).  
G
Check the cold water supply tap is turned on sufficiently (see Installation).  
Is your water pressure within limits (see Technical Details Chart), if it is too low it may  
not be sufficient to flush all the detergent out of the drawer.  
Check that the detergent dispenser is not blocked or obstructed.  
Not all the detergent has  
been flushed out of the  
dispenser drawer.  
G
G
- Remove the drawer from the machine and clean it (see Care and Maintenance).  
Note: Are you using detergent tablets? - If yes, please check the detergent manufacturers  
instructions on the side of the detergent box, not all detergent tablets are suitable for  
use in the dispenser drawer some need to be placed into the machine drum with  
the wash load for them to dissolve correctly.  
G
Check that the detergent dispenser is not blocked or obstructed.  
The dispenser drawer will  
not close properly or is  
collecting water.  
- Remove the drawer from the machine and clean it (see Care and Maintenance).  
Section 2: Specific Error Messages on the LCD Display  
Your machine carries out automatic checks at various stages of the wash cycles - Error messages will be displayed on the  
LCD display to indicate there is something wrong.  
The error message displayed is dependent upon which machine you have:  
Error message:  
‘tap’ icon flashing and ‘H20’  
on the display.  
This indicates that the machine has failed to take in water (see Installation).  
Check that:  
G
that the cold water inlet hose is connected to the cold water supply tap.  
the cold water inlet hose is not kinked.  
the cold water supply tap is turned on - Ensure it is fully turned on.  
the water pressure is sufficient (see Technical Details Chart).  
G
G
G
This indicates that the door is not closed properly.  
‘door’ on the LCD display.  
‘F00’ on the LCD display.  
G
Close the door firmly and try the machine again.  
This indicates that there is a fault.  
G
Where 00 is the number - please contact Service and quote the number (see Service).  
‘child lock’ icon is illuminated  
(machine beeps each time a  
button is pressed).  
This indicates that the ‘Child Lock’ feature has been activated.  
G
To deactivate Child Lock, press and hold the Child Lock option button for at least 2  
seconds. You will hear a beep and the ‘child lock’ icon will go out.  
19  
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Service  
1 9 5 0 5 7 7 1 9 . 0 0  
06/2006 - SIMLEX . Four Ashes, Wolverhampton  
Before calling the Service Centre:  
Spare Parts  
GB  
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Use the troubleshooting guide to see if you can  
solve the problem yourself (see Troubleshooting).  
If not, turn off the machine and call the Service  
Centre closest to you.  
This is a complex machine. Repairing it yourself or  
having a non-authorised person try to repair it could  
cause harm to one or more persons, could damage  
the machine and could invalidate the spare parts  
warranty.  
G
! You will be charged for a service engineers visit if a  
problem with your machine is caused by incorrect  
installation or misuse.  
Call an authorised technician if you experience problems  
while using the machine.  
The spare parts have been designed exclusively for  
this appliance and not for other uses.  
Key Contacts  
After Sales Service  
Over 1100 trained specialists, directly employed by us, ensure that you can have  
complete confidence in both the appliances and services we offer.  
Repair Service and Information Help Desk  
UK: 08709 066 066  
Monday to Friday, 8am to 7.30pm  
Saturday, 8.30am to 5.30pm  
Sunday, 9.30am to 3.30pm  
Republic of Ireland: 0818 313 413  
Note: Our operators will require the following information:  
Model number  
Serial number  
Date of purchase  
Model number and Serial number can be found on the inside of the door.  
Extended Warranties  
UK: 08709 088 088  
Monday to Sunday, 8am to 8pm  
Republic of Ireland: 0123 002 333  
Genuine Parts and Accessories  
UK: 08709 077 077  
Monday to Friday, 8.30am to 5pm  
Saturday, 8.30am to 12noon  
Republic of Ireland: 0818 313 413  
Indesit Company UK Limited, Morley Way, Peterborough, PE2 9JB  
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