Hotpoint Range RB525 User Manual

Owner’s Manual  
RB525  
RB526  
RB533  
RB536  
RB632  
Part No. 164D3333P038  
Pub. No. 39-4761  
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7
Safety Information  
SyeIfrmation  
Anti-Tip Device . . . . . . . . . . . . .4  
Safety Precautions . . . . . . . .5–7  
Oven . . . . . . . . . . . . . . . . . . . . .8  
Surface Cooking Units . . . . .9, 10  
Hotpoint & You,  
A Service Partnership.  
Ask any Hotpoint appliance owner and  
they will tell you we stand behind our  
products with unmatched quality service.  
However, did you know that most questions  
result from simple problems that you can  
easily fix yourself in just a few minutes?  
This Owner’s Manual can tell you how.  
OepagIructions  
Operating Instructions  
Using the Surface Units . . . . .11  
Read this Manual  
Care and Cleaning . . . . . . .18–26  
Inside you will find many  
helpful hints on how to use and  
maintain your range properly.  
Just a little preventive care on  
your part can save you a great  
deal of time and money over the  
life of your range.  
laIructions  
Installation Instructions  
Before You Begin . . . . . . . . . . .27  
Prepare the Opening . . . . . . . .28  
Troubleshooting Tips  
You’ll find many answers to  
common problems here.  
If you review our chart of  
Troubleshooting Tips first,  
you may not need to call for  
service at all.    
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Troubleshooting Tips  
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Before You  
Call For Service . . . . . . . . .36–38  
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If You Need Service  
If you do need service, you can  
relax knowing help is only a  
phone call away. A list of toll-free  
customer service numbers is  
included in the back section.  
Or you can always call the  
GE Answer Center® at  
Customer Service  
Warranty . . . . . . . . . . . . . . . .39  
Service Telephone  
Numbers . . . . . . . . . .Back Cover  
CsutomSrvice  
800.626.2000, 24 hours a day,  
7 days a week.  
3
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
For your safety, the information in this manual must be  
followed to minimize the risk of fire or explosion, electric  
shock, or to prevent property damage, personal injury, or  
loss of life.  
SeyIfrmation  
WARNING ANTI-TIP DEVICE  
All ranges can tip and injury could result.  
To prevent accidental tipping of the range, attach it to the  
wall and floor by installing the Anti-Tip device supplied.  
OpeagIructions  
To check if the device is installed and engaged properly,  
remove the storage drawer and inspect the rear leveling leg.  
Make sure it fits securely into the slot.  
If you pull the range out from the wall for any  
reason, make sure the device is properly engaged  
when you push the range back against the wall. If it is  
not, there is a possible risk of the range tipping over  
and causing injury if you or a child stand, sit or lean on  
an open door.  
laIructions  
Please refer to the Anti-Tip device information in this  
manual. Failure to take this precaution could result in  
tipping of the range and injury.  
ips  
IMPORTANT SAFETY NOTICE  
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Fluorescent light bulbs contain mercury. If your model  
has a surface light, you must recycle the fluorescent light  
bulb according to local, state and federal codes.  
CustomSrvice  
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SyeIfrmation  
Use this appliance only for its intended purpose as  
described in this Owner’s Manual.  
OepagIructions  
SAFETY PRECAUTIONS  
When using electrical appliances, basic safety precautions  
should be followed, including the following:  
Do not allow anyone to  
climb, stand or hang on  
the door, storage  
Be sure your appliance  
is properly installed  
and grounded by a  
qualified technician in  
accordance with the  
provided installation  
instructions.  
Do not attempt to  
repair or replace any  
part of your range  
unless it is specifically  
recommended in this  
manual. All other  
servicing should be  
referred to a qualified  
technician.  
drawer or cooktop.  
They could damage the  
range and even tip it  
over, causing severe  
personal injury.  
laIructions  
Do not store flammable  
materials in an oven or  
near the cooktop.  
CAUTION: Items of  
interest to children  
should not be stored in  
cabinets above a range  
or on the backsplash of  
a range—children  
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Before performing any  
service, disconnect the  
range power supply at  
the household  
climbing on the range  
to reach items could be  
seriously injured.  
distribution panel by  
removing the fuse or  
switching off the circuit  
breaker.  
Never wear loose-fitting  
or hanging garments  
while using the  
isp  
appliance. Be careful  
when reaching for  
items stored over the  
range. Flammable  
material could be  
ignited if brought in  
contact with hot surface  
units or heating  
elements and may  
cause severe burns.  
Do not leave children  
alone—children should  
not be left alone or  
CsutomSrvice  
unattended in an area  
where an appliance is  
in use. They should  
never be allowed to sit  
or stand on any part of  
the appliance.  
5
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
SeyIfrmation  
SAFETY PRECAUTIONS  
Use only dry pot  
holders—moist or  
Do not use water on  
grease fires. Never pick  
up a flaming pan. Turn  
the controls off.  
damp pot holders on  
hot surfaces may result  
in burns from steam.  
Do not let pot holders  
touch hot surface units  
or heating elements.  
Do not use a towel or  
other bulky cloth.  
Smother a flaming pan  
on a surface unit by  
covering the pan  
completely with a well-  
fitting lid, cookie sheet  
or flat tray. Use a multi-  
purpose dry chemical  
or foam-type fire  
OpeagIructions  
For your safety, never  
use your appliance for  
warming or heating the  
room.  
extinguisher.  
Flaming grease outside  
a pan can be put out by  
covering it with baking  
soda or, if available, by  
using a multi-purpose  
dry chemical or foam-  
type fire extinguisher.  
Do not store or use  
combustible materials,  
gasoline or other  
flammable vapors and  
liquids in the vicinity of  
this or any other  
laIructions  
appliance.  
Flame in the oven can  
be smothered  
ips  
Keep the hood and  
grease filters clean to  
maintain good venting  
and to avoid grease  
fires.  
completely by closing  
the oven door and  
turning the oven off or  
by using a multi-  
purpose dry chemical  
or foam-type fire  
extinguisher.  
Do not let cooking  
grease or other  
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flammable materials  
accumulate in or near  
the range.  
CustomSrvice  
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SyeIfrmation  
Do not touch the  
surface units, the  
Potentially hot surfaces  
include the cooktop,  
areas facing the  
cooktop, oven vent  
opening, surfaces near  
the opening, crevices  
around the oven door  
and metal trim parts  
above the door.  
REMEMBER: The inside  
surface of the oven may  
be hot when the door is  
opened.  
heating elements or the  
interior surface of the  
oven. These surfaces  
may be hot enough to  
burn even though they  
are dark in color.  
OepagIructions  
During and after use,  
do not touch, or let  
clothing or other  
flammable materials  
contact, the surface  
units, areas nearby the  
surface units or any  
interior area of the  
oven; allow sufficient  
time for cooling first.  
laIructions  
WHEN COOKING PORK…  
When cooking pork, follow the directions exactly and always cook  
the meat to an internal temperature of at least 170°F. This assures  
that, in the remote possibility that trichina may be present in the  
meat, it will be killed and the meat will be safe to eat.  
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IMPORTANT SAFETY INFORMATION.  
READ ALL INSTRUCTIONS BEFORE USING.  
WARNING!  
SeyIfrmation  
OVEN  
Stand away from  
the range when  
When using cooking  
or roasting bags in the  
oven, follow the  
manufacturer’s  
opening the oven door.  
Hot air or steam which  
escapes can cause  
burns to hands, face  
and/or eyes.  
directions.  
Do not use the oven to  
dry newspapers. If  
overheated, they can  
catch on fire.  
Do not heat unopened  
food containers.  
OpeagIructions  
Pressure could build  
up and the container  
could burst, causing an  
injury.  
Do not use the oven for  
a storage area. Items  
stored in an oven can  
ignite.  
Keep the oven vent  
Do not leave paper  
products, cooking  
unobstructed.  
Keep the oven free  
utensils or food in the  
oven when not in use.  
from grease buildup.  
Place the oven shelf in  
the desired position  
while the oven is cool.  
If shelves must be  
handled when hot,  
do not let pot holder  
contact the heating  
elements.  
Pulling out the shelf  
to the stop-lock is a  
convenience in lifting  
heavy foods. It is also a  
precaution against  
burns from touching  
hot surfaces of the door  
or oven walls.  
For continuous-  
cleaning models, do  
not use oven cleaners  
on any of the  
laIructions  
ips  
continuous-cleaning  
surfaces. Continuous-  
cleaning surfaces can  
be identified by their  
rough surface finish.  
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SyeIfrmation  
SURFACE COOKING UNITS  
Use proper pan size—select cookware having flat bottoms  
large enough to cover the surface unit heating element. The  
use of undersized cookware will expose a portion of the  
surface unit to direct contact and may result in ignition of  
clothing. Proper relationship of cookware to surface unit will  
also improve efficiency.  
OepagIructions  
Never leave the surface To minimize the  
units unattended at  
high heat settings.  
Boilovers cause  
possibility of burns,  
ignition of flammable  
materials and spillage,  
the handle of a  
laIructions  
smoking and greasy  
spillovers that may  
catch on fire.  
container should be  
turned toward the  
center of the range  
without extending over  
nearby surface units.  
Be sure the drip pans  
and the vent duct are  
not covered and are in  
place. Their absence  
during cooking could  
damage range parts  
and wiring.  
Do not use aluminum  
foil to line the drip  
pans or anywhere in  
the oven except as  
described in this  
Always turn the surface  
units off before  
removing cookware.  
Do not immerse or  
soak the removable  
surface units. Do not  
put them in a  
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dishwasher.  
When flaming foods  
are under the hood,  
turn the fan off. The  
fan, if operating, may  
spread the flame.  
manual. Misuse could  
result in a shock, fire  
hazard or damage to  
the range.  
isp  
Only certain types of  
glass, glass ⁄ceramic,  
earthenware or other  
glazed containers are  
suitable for cooktop  
service; others may  
break because of the  
sudden change in  
temperature.  
To avoid the possibility  
of a burn or electric  
shock, always be certain  
that the controls for all  
surface units are at the  
OFF position and all  
coils are cool before  
attempting to lift or  
remove a unit.  
CsutomSrvice  
9
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IMPORTANT SAFETY INSTRUCTIONS.  
READ ALL INFORMATION BEFORE USING.  
WARNING!  
SeyIfrmation  
SURFACE COOKING UNITS  
Clean the cooktop with Use little fat for  
caution. If a wet sponge  
is used to wipe spills on  
a hot cooktop, be  
careful to avoid steam  
burns.  
effective shallow or  
deep fat frying. Filling  
the pan too full of fat  
can cause spillovers  
when food is added.  
Keep an eye on foods  
being fried at high or  
medium high heat  
settings.  
Foods for frying should  
be as dry as possible.  
Frost on frozen foods  
or moisture on fresh  
foods can cause hot fat  
to bubble up and over  
the sides of the pan.  
If a combination of oils  
or fats will be used in  
frying, stir together  
before heating, or as  
fats melt slowly.  
OpeagIructions  
Always heat fat slowly,  
and watch as it heats.  
Use a deep fat  
thermometer whenever  
possible to prevent  
overheating fat beyond  
the smoking point.  
laIructions  
ips  
REMEMBER…  
Your continued health and safety are important to us.  
Please read and follow this Safety Information carefully.  
We want you to remain a happy and healthy part of  
our family.  
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SAVE THESE INSTRUCTIONS  
CustomSrvice  
10  
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SyeIfrmation  
Using the surface units.  
How to Set  
OFF  
LO  
HI  
Push the knob in and turn in either direction to the  
setting you want.  
At both OFF and HI the control clicks into position. You  
may hear slight clicking sounds during cooking,  
OepagIructions  
indicating the control is keeping the power level you set.  
MED  
Medium  
Low  
Medium  
High  
Be sure you turn the control knob to  
OFF when you finish cooking.  
Surface Cookware Tips  
laIructions  
Use medium- or heavy-weight cookware. Aluminum  
cookware conducts heat faster than other metals. Cast-  
iron and coated cast-iron cookware are slow to absorb  
heat, but generally cook evenly at low to medium heat  
settings. Steel pans may cook unevenly if not combined  
with other metals.  
1″  
Not over 1 inch  
For best cooking results, pans should be flat on the  
bottom. Match the size of the saucepan to the size of the  
surface unit. The pan should not extend over the edge  
of the surface unit more than 1 inch.  
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Wok Cooking  
We recommend that you use only a flat-bottomed wok. They are  
available at your local retail store.  
Do not use woks that have support rings. Use of these  
types of woks, with or without the ring in place, can be  
dangerous. Placing the ring over the surface unit will  
cause a build-up of heat that will damage the porcelain  
cooktop. Do not try to use such woks without the ring.  
You could be seriously burned if the wok tipped over.  
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CsutomSrvice  
Use only flat-bottomed woks.  
11  
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Using the clock and timer.  
Throughout this manual, features and appearance may vary from your model.  
SeyIfrmation  
1
4
2
3
OpeagIructions  
Clock and Timer Features  
TIMER ON/OFF  
1
Press this pad to select the timer feature.  
CLOCK  
2
3
Press this pad before setting the clock.  
Display  
Shows the time of day and the time set for the timer.  
laIructions  
SET TIME +/- Pads  
These pads allow you to set times up to 11 hours and  
59 minutes.  
4
ips  
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SyeIfrmation  
To Set the Clock:  
Press the CLOCK pad.  
1
2
3
Press the SET TIME +/- pads.  
OepagIructions  
Press the CLOCK pad to start.  
Make sure the clock is set to the  
correct time of day.  
To Set the Timer:  
Press the TIMER ON/OFF pad.  
1
laIructions  
Press the SET TIME +/- pads until the amount of  
The timer is a minute timer only.  
2 time you want shows in the display. The timer will  
The timer does not control oven  
operations. The maximum setting on  
the timer is 11 hours and 59 minutes.  
start automatically within a few seconds of  
releasing the pad.  
At the end of the timer operation, the timer beeps 3  
times followed by reminder beeps until the timer is  
cancelled.  
To Reset the Timer:  
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If the display is still showing the time remaining, you  
may change it by pressing the SET TIME +/- pads until the  
time you want appears in the display.  
If the remaining time is not in the display, recall the  
remaining time by pressing the TIMER ON/OFF pad and  
then pressing the SET TIME +/- pads until the new time  
you want shows in the display.  
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To Cancel the Timer:  
CsutomSrvice  
Press the TIMER ON/OFF pad once. To cancel the timer  
press the TIMER ON/OFF pad again.  
13  
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Using the oven.  
To avoid possible burns, place the shelves in the desired position  
before you turn the oven on.  
SeyIfrmation  
Before you begin…  
D
C
The shelves have stop-locks, so that when placed  
correctly on the supports, they will stop before coming  
completely out, and will not tilt.  
B
A
When placing and removing cookware, pull the shelf  
out to the bump on the shelf support.  
To remove a shelf, pull it toward you, tilt the front end up  
and pull it out.  
The oven has 4 shelf positions.  
OpeagIructions  
To replace, place the end of the shelf (stop-locks) on the  
support, tilt up the front and push the shelf in.  
Oven Temperature Knob  
Turn this knob to the setting you want.  
On some models you may use the oven light switch to  
turn the light on and off when the door is closed.  
The oven cycling light glows until the oven reaches  
your selected temperature, then goes off and on with  
the oven element(s) during cooking.  
laIructions  
ips  
How to Set the Oven for Baking or Roasting  
Turn the Oven Temperature knob to the  
1 temperature you desire.  
C
B
A
Check food for doneness at minimum time on  
2 recipe. Cook longer if necessary.  
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Turn the Oven Temperature knob to OFF when  
3 cooking is complete.  
Type of Food  
Shelf Position  
Angel food cake and  
frozen pies (on cookie sheet)  
A
Bundt or pound cakes  
A or B  
B or C  
Biscuits, muffins, brownies,  
cookies, cupcakes,  
layer cakes, pies  
CustomSrvice  
14  
Casseroles  
B or C  
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SyeIfrmation  
Preheating and Pan Placement  
Preheat the oven if the recipe calls for it. To preheat,  
set the oven at the correct temperature. Preheating is necessary for  
good results when baking cakes, cookies, pastry and breads.  
OepagIructions  
For ovens without a preheat indicator light or tone,  
preheat 10 minutes.  
Baking results will be better if baking pans are centered as much as  
possible. Pans should not touch each other or the walls of the oven.  
If you need to use two shelves, stagger the pans so one is not directly  
above the other.  
Aluminum Foil  
laIructions  
Never entirely cover a shelf with aluminum foil. This will  
disturb the heat circulation and result in poor baking.  
A smaller sheet of foil may be used to catch a spillover by  
placing it on a lower shelf several inches below the food.  
Aluminum foil may be used to  
catch a spillover.  
You can also use aluminum foil to line the broiler pan  
and broiler grid. However, you must mold the foil  
tightly to the grid and cut slits in it just like the grid.  
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How to Set the Oven for Broiling  
Place the meat or fish on the broiler grid in the  
broiler pan.  
1
isp  
Follow suggested shelf positions in the Broiling Guide.  
2
Leave the door open to the broil stop  
position. The door stays open by itself,  
yet the proper temperature is  
maintained in the oven.  
Turn the Oven Temperature knob to BROIL.  
CsutomSrvice  
3
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Broiling guide  
Quantity and/ Shelf  
First Side Second Side  
Food  
Bacon  
or Thickness Position Time (min.) Time (min.) Comments  
1
1
2
2
1/2 lb. (about  
C
4 ⁄  
4 ⁄  
Arrange in single layer.  
SeyIfrmation  
8 thin slices)  
Ground Beef  
Well Done  
1 lb. (4 patties)  
1/2 to 3/4″  
thick  
C
10  
7
Space evenly.  
Up to 8 patties take  
about same time.  
Beef Steaks  
Rare  
1thick  
C
C
C
6
8
5
6
Steaks less than 1thick  
cook through before  
browning. Pan frying is  
recommended.  
1
2
Medium  
(1 to 1 ⁄ lbs.)  
Well Done  
12  
11  
1
2
Rare  
Medium  
Well Done  
1 ⁄ thick  
C
C
C
10  
15  
25  
7–8  
14–16  
20–25  
Slash fat.  
1
2
(2 to 2 ⁄ lbs.)  
Chicken  
Lobster Tails  
Fish  
1 whole  
A
B
C
B
35  
10–15  
Reduce time about 5 to 10  
minutes per side for cut-up  
chicken. Brush each side  
with melted butter. Broil  
skin-side-down first.  
Cut through back of shell.  
Spread open. Brush with  
melted butter before  
broiling and after half  
of broiling time.  
Handle and turn very carefully.  
Brush with lemon butter  
before and during cooking,  
if desired. Preheat broiler  
to increase browning.  
OpeagIructions  
1
2
(2 to 2 ⁄ lbs.),  
split lengthwise  
2–4  
(6 to 8 oz.  
each)  
13–16  
Do not  
turn  
over.  
1-lb. fillets  
1/4 to 1/2″  
thick  
5
8
5
8
laIructions  
Ham Slices  
(precooked)  
1thick  
Increase time 5 to 10  
1
ips  
2
minutes per side for 1 ⁄ ″  
thick or home cured ham.  
Slash fat.  
Pork Chops  
Well Done  
2 (1/2thick)  
2 (1thick),  
about 1 lb.  
C
B
10  
13  
10  
13  
Lamb Chops  
Medium  
2 (1thick),  
C
C
C
B
10  
12  
14  
17  
9
Slash fat.  
Well Done  
about 10 to 12 oz.  
10  
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1
2
Medium  
Well Done  
2 (1 ⁄ thick),  
12  
12–14  
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about 1 lb.  
CustomSrvice  
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SyeIfrmation  
Adjust the oven thermostat—Do it yourself!  
You may find that your new oven cooks differently than the one it replaced.  
Use your new oven for a few weeks to become more familiar with it. If you  
still think your new oven is too hot or too cold, you can adjust the thermostat  
yourself.  
OepagIructions  
Do not use inexpensive thermometers, such as those found in grocery stores, to check the temperature  
setting of your oven. These thermometers may vary 20–40 degrees.  
Pointer  
To Adjust the Thermostat  
0
+10 -10  
Pull the Oven Temp knob off the shaft, look at  
the back of the knob and note the current setting  
before making any adjustments.  
+20  
MAKE  
-20  
MAKE  
COOLER  
1
HOTTER  
Loosen both screws on the back of the knob.  
TO ADJUST TEMPERATURE:  
LOOSEN SCREWS AND ROTATE  
10° PER NOTCH  
2
laIructions  
To increase the oven temperature, move the pointer  
3 1 notch toward the words “MAKE HOTTER.”  
Back of OVEN TEMP knob  
To decrease the oven temperature, turn the pointer  
1 notch toward the words “MAKE COOLER.”  
Each notch changes the temperature by 10 degrees Fahrenheit.  
Tighten the screws.  
4
Replace the knob, matching the flat area of the  
5 knob to the shaft.  
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Front of OVEN TEMP knob  
(knob appearance may vary)  
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CsutomSrvice  
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Care and cleaning of the range.  
If your range is removed for cleaning, servicing  
or any reason, be sure the anti-tip device is  
re-engaged properly when the range is replaced.  
Failure to take this precaution could result in  
tipping of the range and cause injury.  
SeyIfrmation  
Control Panel and Knobs  
Clean up spatters with a damp cloth. Remove heavier  
soil with warm, soapy water.  
Do not use abrasives of any kind on the control panel.  
OpeagIructions  
The control knobs may be removed for easier cleaning.  
To remove a knob, pull it straight off the stem. Wash the  
knobs in soap and water but do not soak.  
Pull the knob straight off the stem.  
Oven Vent  
The oven is vented through an opening under the right  
rear surface unit.  
Never cover the opening with aluminum foil or any other material.  
laIructions  
ips  
Oven vent location  
Painted Surfaces  
Painted surfaces include the sides, control panel, outside oven door  
and the drawer front.  
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Clean these with soap and water or a vinegar and water solution.  
Do not use commercial oven cleaners, cleaning powders, steel wool  
or harsh abrasives on any painted surface.  
Glass Window (on some models)  
To clean the outside glass finish, use a glass cleaner. Rinse and  
polish with a dry cloth.  
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SyeIfrmation  
Lift-Off Oven Door  
The oven door is removable for cleaning.  
Do not lift the door by the handle.  
OepagIructions  
To remove the door, open it to the special stop position.  
Grasp firmly on each side and lift the door straight up  
and off the hinges.  
Do not place hands between the hinge and the oven door frame.  
Lift the door straight up and off the  
hinges.  
To replace the door, make sure the hinges are in the  
special stop position. Position the slots in the bottom of  
the door squarely over the hinges and slowly lower it  
over both hinges.  
To clean the inside of the door:  
laIructions  
Soap and water will normally do the job. Heavy  
spattering or spillovers may require cleaning with a  
mild abrasive cleaner. Soapy, wet metal pads may also  
be used.  
Do not allow food spills with a high sugar or acid content (such as  
milk, tomatoes, sauerkraut, fruit juices or pie filling) to remain on the  
surface. They may cause a dull spot even after cleaning.  
If necessary, you may use an oven cleaner. Follow the  
package directions.  
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Clean the inside of the oven window with a mild non-  
scratching cleaner and a damp cloth.  
To clean the outside of the door:  
Use soap and water to thoroughly clean the top, sides  
and front of the oven door. Rinse well. You may also  
use a glass cleaner to clean the glass on the outside of  
the door. Do not let water drip into the vent openings.  
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Spillage of marinades, fruit juices, tomato sauces and  
basting materials containing acids may cause  
discoloration and should be wiped up immediately.  
When surface is cool, clean and rinse.  
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Care and cleaning of the range.  
Oven Heating Elements  
Do not clean the bake element or the broil element.  
Any soil will burn off when the elements are heated.  
S
To clean the oven floor, gently lift the bake element.  
Clean with warm soapy water.  
Oven Shelves  
Clean the shelves with an abrasive cleanser or steel wool.  
Oven Light Replacement (on some models)  
OpeagIructions  
CAUTION: Before replacing your oven light bulb,  
disconnect the electrical power to the range at  
the main fuse or circuit breaker panel.  
Be sure to let the light cover and bulb cool completely.  
To remove the cover:  
Wire Cover Holder  
Hold a hand under the cover so it doesn’t fall when  
released. With fingers of the same hand, firmly push  
back the wire cover holder. Lift off the cover.  
1
laIructions  
Do not remove any screws to remove the cover.  
Replace bulb with a 40-watt household appliance  
ips  
2 bulb.  
To replace the cover:  
Place it into groove of the light receptacle. Pull wire  
forward to the center of the cover until it snaps into  
place.  
1
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Connect electrical power to the range.  
2
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SyeIfrmation  
Broiler Pan & Grid  
After broiling, remove the broiler pan from the oven.  
Remove the grid from the pan. Carefully pour out the  
grease from the pan into a proper container.  
After broiling remove the broiler pan  
from the oven.  
OepagIructions  
Wash and rinse the broiler pan and grid in hot water  
with a soap-filled or plastic scouring pad.  
If food has burned on, sprinkle the grid with detergent  
while hot and cover with wet paper towels or a dishcloth.  
Soaking the pan will remove burned-on foods.  
The broiler pan may be cleaned with a commercial oven  
cleaner. If the grid is grey enamel, it can also be cleaned  
with an oven cleaner. If the grid is chrome, do not use  
an oven cleaner to clean it.  
laIructions  
Both the broiler pan and grid can also be cleaned in the  
dishwasher.  
Do not store a soiled broiler pan and grid anywhere in the range.  
How to Remove the Storage Drawer to Clean  
Under the Range  
To remove the storage drawer:  
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Pull the drawer out all the way.  
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1
Tilt up the front and remove it.  
2
Clean under the range.  
To replace the storage drawer:  
Insert glides at the back of the drawer beyond the  
stop on range glides.  
1
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Lift the drawer if necessary to insert easily.  
2
Let the front of the drawer down, then push  
3 in to close.  
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Care and cleaning of the range.  
Porcelain Enamel Cooktop  
The porcelain enamel finish is sturdy but breakable if misused.  
SeyIfrmation  
This finish is acid-resistant. However, any acidic foods spilled  
(such as fruit juices, tomato or vinegar) should not be permitted  
to remain on the finish.  
If acids spill on the cooktop while it is hot, use a dry paper towel or  
cloth to wipe it up right away. When the surface has cooled, wash  
with soap and water. Rinse well.  
For other spills such as fat spatterings, wash with soap and water or  
cleansing powders after the surface has cooled. Rinse well. Polish  
with a dry cloth.  
OpeagIructions  
Lift-Up Cooktop (on some models)  
Some models have a cooktop that can be lifted up  
for easier cleaning. The entire cooktop may be lifted up  
and supported in the up position.  
The surface units do not need to be removed; however,  
Be sure all surface units are turned off  
before raising the cooktop.  
you may remove one to make raising the cooktop easier.  
There are two side supports that lock into position when  
the cooktop is lifted up.  
laIructions  
After cleaning under the cooktop with hot, mild soapy  
water and a clean cloth, lower the cooktop. Be careful  
not to pinch your fingers.  
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To lower the cooktop, push the rods back and gently  
lower the cooktop until it rests in place.  
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SyeIfrmation  
Be sure all the controls are turned to OFF and the surface units are cool  
before attempting to remove them.  
Surface Units  
To clean the surface units, turn the control to the highest  
setting for a minute. The coils will burn off any soil.  
Surface unit  
OepagIructions  
To remove a surface unit:  
To remove the drip pans for cleaning, the surface units  
must be removed first.  
Drip pan  
Receptacle  
Lift the surface unit about 1 inch above the drip pan and  
pull it out.  
Do not lift the surface unit more than 1 inch. If you do, it may not lie  
flat on the drip pan when you plug it back in.  
laIructions  
Repeated lifting of the surface unit more than 1 inch above  
the drip pan can permanently damage the receptacle.  
To replace a surface unit:  
Replace the drip pan into the recess in the cooktop. Make  
sure the opening in the pan lines up with the receptacle.  
Insert the terminals of the surface unit through the  
opening in the drip pan and into the receptacle.  
Guide the surface unit into place so it rests evenly.  
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Do not immerse the surface units in liquids of any kind.  
Do not clean the surface units in a dishwasher.  
Do not bend the surface unit plug terminals.  
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Do not attempt to clean, adjust or in any way repair the plug-in  
receptacle.  
Drip Pans  
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Remove the surface units. Then lift out the drip pans.  
For best results, clean the drip pans by hand. Place them in a  
covered container (or a plastic bag) with 1/4 cup ammonia to  
loosen the soil. Then scrub with a soap-filled scouring pad if  
necessary. Rinse with clean water and polish with a clean soft cloth.  
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The drip pans may also be cleaned in the dishwasher.  
Clean the area under the drip pans often. Built-up soil, especially  
grease, may catch fire.  
Do not cover the drip pans with foil. Using foil so close to the receptacle could  
cause shock, fire or damage to the range.  
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Care and cleaning of the range.  
Do not attempt to clean the oven until you have read this section.  
SeyIfrmation  
Special Care of Continuous-Cleaning Oven Interior (on some models)  
The continuous-cleaning oven cleans itself while cooking.  
The oven interior is finished with a special coating that cannot be cleaned in the  
usual manner with soap, detergents, steel wool pads, commercial oven cleaners,  
coarse abrasive pads or coarse brushes. Use of such cleansers and/or the use of  
oven sprays will cause permanent damage.  
The special coating is a porous ceramic material, which is dark in  
color and feels slightly rough to the touch. If magnified, the surface  
would appear as peaks, valleys and sub-surface ‘‘tunnels.’’ This  
rough finish tends to prevent grease spatters from forming little  
beads or droplets that run down the side walls of a hard-surface  
oven liner, leaving unsightly streaks that require hand cleaning.  
Instead, when spatter hits the porous finish, it is dispersed and  
partially absorbed. This spreading action increases the exposure of  
oven soil to heated air and makes it somewhat less noticeable.  
OpeagIructions  
Soil may not disappear completely and at some time after extended  
usage, stains may appear that cannot be removed.  
The special coating works best on small amounts of spatter. It does  
not work well with larger spills, especially sugars, egg or dairy  
mixtures. For this reason, the oven is equipped with a removable,  
replaceable aluminum foil oven bottom liner which protects the  
porous bottom of the oven from spillovers.  
laIructions  
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This special coating is not used on the oven shelves or on the inside of the oven  
door. These should be removed for cleaning to prevent damage to the continuous-  
cleaning oven coating.  
Use care in removing and replacing the shelves and in placing and  
removing dishes and food to avoid scratching, rubbing or otherwise  
damaging the porous finish on the oven walls.  
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SyeIfrmation  
Do not use soap, detergent, steel wool pads, commercial oven cleaner,  
silicone oven sprays, coarse pads or coarse brushes on the porous surface.  
These products will spot, clog and damage the porous surface and reduce  
its ability to work.  
OepagIructions  
Do not scrape the porous surface with a knife or spatula—they could  
permanently damage the finish.  
To Clean the Continuous-Cleaning Oven  
Let the range parts cool before handling.  
Remove shelves and cookware, including the broiler pan  
and grid.  
1
Remove excess spills and boilovers from the aluminum foil oven  
laIructions  
2 bottom liner before removing the liner from the oven. This is to  
prevent excess liquids from spilling onto the porous finish. Then  
remove aluminum foil bottom liner and clean with a damp cloth.  
(Before cleaning or removing the aluminum foil liner, lift the  
bake element out of the way.)  
Soil visibility may be reduced by operating the oven at 400°F.  
3 Close the door and set the Oven Temperature knob to 400°F.  
Time for at least 4 hours. Repeated cycles may be necessary  
before improvement in appearance is apparent.  
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REMEMBER: During the operation of the oven, the door, window and other  
range surfaces will get hot enough to cause burns. Do not touch. Let the  
range cool before replacing the oven shelves and aluminum foil oven bottom.  
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If a spillover or heavy soiling occurs on the porous surface, as  
4 soon as the oven has cooled, remove as much of the soil as  
possible using a small amount of water and a stiff-bristle nylon  
brush. Use water sparingly and change it frequently, keeping it  
as clean as possible, and be sure to blot it up with paper towels,  
cloths or sponges. Do not rub or scrub with paper towels, cloths  
or sponges, since they will leave unsightly lint on the oven  
finish. If water leaves a white ring on the finish as it dries, apply  
water again and blot it with a clean sponge, starting at the edge  
of the ring and working toward the center.  
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Care and cleaning of the range.  
Porcelain Oven Interior (on some models)  
With proper care, the porcelain enamel finish on the inside of the  
SeyIfrmation  
oven—top, bottom, sides, back and inside of the door—will stay new-  
looking for years.  
Let the range cool before cleaning. We recommend that you wear  
rubber gloves when cleaning the range.  
Soap and water will normally do the job. Heavy spattering or  
spillovers may require cleaning with a mild abrasive cleaner. Soapy,  
wet metal pads may also be used.  
Do not allow food spills with a high sugar or acid content (such as milk, tomatoes,  
sauerkraut, fruit juices or pie filling) to remain on the surface. They may cause a  
dull spot even after cleaning.  
OpeagIructions  
Household ammonia may make the cleaning job easier. Place  
1/2 cup in a shallow glass or pottery container in a cold oven  
overnight. The ammonia fumes will help loosen the burned-on  
grease and food.  
If necessary, you may use an oven cleaner. Follow the package  
directions.  
Do not spray oven cleaner on the electrical controls and switches because it could  
cause a short circuit and result in sparking or fire.  
laIructions  
Do not allow a film from the cleaner to build up on the temperature sensor—it  
could cause the oven to heat improperly. (The sensor is located at the top of the  
oven.) Carefully wipe the sensor clean after each oven cleaning, being careful not  
to move the sensor as a change in its position could affect how the oven bakes.  
ips  
Do not spray any oven cleaner on the oven door, handles or any exterior surface of  
the oven, cabinets or painted surfaces. The cleaner can damage these surfaces.  
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SyeIfrmation  
Installation of the range.  
Read these instructions completely and carefully.  
Before You Begin  
OepagIructions  
IMPORTANT: Save these instructions for the local electrical  
inspector’s use.  
IMPORTANT: OBSERVE ALL GOVERNING CODES AND  
ORDINANCES.  
NOTE TO INSTALLER: Leave these instructions with the  
appliance after installation is completed.  
NOTE TO CONSUMER: Keep this Owner’s Manual and  
Installation Instructions for future use.  
laIructions  
NOTE: This appliance must be properly grounded.  
Tools You Will Need  
Large blade screwdriver  
1/4hex head nutdriver  
Channel lock pliers or small ratchet wrench with 3/16socket  
(for leveling range)  
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Electrical Requirements  
CAUTION, FOR PERSONAL SAFETY: DO NOT USE AN  
EXTENSION CORD WITH THIS APPLIANCE.  
REMOVE HOUSE FUSE OR OPEN CIRCUIT BREAKER  
BEFORE BEGINNING INSTALLATION.  
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This appliance must be supplied with the proper voltage and  
frequency, and connected to an individual, properly grounded  
branch circuit, protected by a circuit breaker or time delay fuse,  
as noted on the rating plate.  
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Wiring must conform to National Electric Codes.  
If the electric service provided does not meet the above  
specifications, have a licensed electrician install an approved outlet.  
Because range terminals are not accessible after range is in position,  
flexible service conduit or cord must be used.  
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Installation of the range.  
Read these instructions completely and carefully.  
Prepare the Opening  
SeyIfrmation  
1
1
Allow 1 2spacing from the range to adjacent vertical walls above  
cooktop surface.  
Allow 30minimum clearance between surface units and bottom of unprotected  
wood or metal top cabinet, and 15minimum between countertop and adjacent  
cabinet bottom.  
EXCEPTION: Installation of a listed microwave oven or cooking appliance over the cooktop shall  
conform to the installation instructions packed with that appliance.  
If cabinet storage is installed, reduce risk by installing a range hood that projects  
horizontally a min. of 5beyond the bottom of the cabinets. Make sure the wall  
covering, countertops and cabinets around the range can withstand heat  
generated by the range, oven or cooktop up to 200°F.  
OpeagIructions  
Not less than the width  
of the range  
Hood  
5Min.  
laIructions  
30″  
Min.  
15″  
Min.  
ips  
Locate the outlet box within either shaded area.  
Wall  
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1
2
1 ⁄ ″  
Min.  
C of range  
L
Wall  
1
2
7 ⁄ ″  
Outlet box  
Install the  
7″  
5⁄  
8
1
14 ″  
2
7 ⁄ ″  
1
2
3 ⁄ ″  
5″  
outlet box  
on either  
side of  
1
4
2 ⁄ ″  
Floor  
Cord  
Anti-Tip Bracket  
(install in either rear corner)  
the C  
L
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SyeIfrmation  
Flooring Under the Range  
Your range, like many other household items, is heavy and can settle into soft floor coverings  
such as cushioned vinyl or carpeting.  
OepagIructions  
When moving the range on this type of flooring, it should be installed on a  
1/4thick sheet of plywood (or similar material) as follows:  
When the floor covering ends at the front of the range, the area that the range  
will rest on should be built up with plywood to the same level or higher than the  
floor covering. This will allow the range to be moved for cleaning or servicing.  
Prepare for Electrical Connection  
2
laIructions  
Effective January 1, 1996 the National Electric Code requires that  
new construction (not existing) utilize a 4-conductor connection to an  
electric range.  
When installing an electric range in new construction follow Steps 3  
and 5 for 4-wire connection.  
Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may  
be provided with ring terminals on wire and a strain relief device.  
A range cord rated at 40 amps with 125/250 minimum volt range is required.  
A 50 amp range cord is not recommended but if used, it should be marked for  
use with nominal 1 8diameter connection openings. Care should be taken to  
3
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center the cable and strain relief within the knockout hole to keep the edge from  
damaging the cable.  
NOTE: A 4-conductor cord is to be used when the appliance is installed in a mobile home or when  
local codes do not permit grounding through the neutral. If conduit is being used, go to Step 6 or 7.  
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Installation of the range.  
Read these instructions completely and carefully.  
Power Cord Strain Relief Installation  
SeyIfrmation  
3
Remove the lower rear range wiring cover to expose the connector block  
a and bracket.  
3
Remove the knockout ring (1 8) located on bracket directly below the  
b connector. To remove the knockout, use a pair of pliers to bend the  
knockout ring away from the bracket and twist until ring is removed.  
OpeagIructions  
Knockout ring in bracket.  
Knockout ring removed.  
Assemble the strain relief in the hole. Insert the power cord through the  
c strain relief and tighten. Allow enough slack to easily attach the cord  
terminals to the connector block. If tabs are present at the end of the winged  
strain relief, they can be removed for better fit.  
NOTE: Do not install the power cord without a strain relief.  
laIructions  
Connector box  
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Ground  
strap  
Wiring cover  
(shown removed)  
Bracket  
Strain relief bracket  
(Provided with range cord. Not part of range.)  
Strain relief  
Power cord  
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SyeIfrmation  
3-Wire Power Cord Installation  
4
OepagIructions  
WARNING:  
The neutral or ground wire of the power cord  
must be connected to the neutral terminal located in the center of the  
connector block. The power leads must be connected to the outside  
(brass colored) terminals.  
Remove the 3 wire terminal screws from the connector block. Insert screws  
through each power cord terminal ring and into the connector block until the  
screws engage the nuts. Be certain that the center wire is connected to the center  
screw of the connector block. Tighten screws securely.  
Do NOT remove ground strap connection.  
laIructions  
Connector block  
Neutral terminal  
Ground strap  
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Power cord  
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Installation of the range.  
Read these instructions completely and carefully.  
4-Wire Power Cord Installation  
SeyIfrmation  
5
WARNING:  
The neutral wire of the supply circuit  
is connected to the neutral terminal located in the center of the  
connector block. The power leads must be connected to the outside  
(brass colored) terminals. The 4th grounding lead must be connected  
to the frame of the range with the grounding plate and grounding screw.  
Remove the 3 screws from the connector block.  
a
Remove the grounding screw and strap from the connector block middle  
b location and the screw connection to the frame of the range.  
OpeagIructions  
Insert screws through each power cord terminal ring and into connector  
c block until screw engages nut. Be certain that the center wire is connected  
to the center screw of the connector block. Tighten screws securely.  
Attach ground wire to the frame of the range.  
d
Before  
After  
Neutral terminal  
Neutral terminal  
laIructions  
Grounding  
plate  
ips  
Ground Strap  
(grounding to range)  
Grounding to range  
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SyeIfrmation  
3-Wire Conduit Installation  
6
Remove the 3 screws from the connector block. Insert bare wires between the  
connector block terminals and movable nuts. Tighten screws securely. Do not  
remove ground strap connection.  
OepagIructions  
WARNING: Connector block is approved for copper wire connection  
only. If aluminum wire is used, see note below.  
NOTE: ALUMINUM WIRING  
Do not connect aluminum wire to the connector block.  
a
Use copper building wire rated for the correct amperage and voltage to  
make 3 (three) 3copper jumper wires. Connect wire as per Step 6 or 7  
depending on number of wires.  
laIructions  
Splice copper wires to aluminum wiring using special connector terminals  
b designed and UL-approved for joining copper to aluminum and follow the  
connector manufacturer’s recommended procedure closely.  
Wire used, location and enclosure of splices, etc., must conform to good wiring practices  
and local codes.  
Screw  
Bare wire tips  
Connector block  
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Connector block terminal  
Flexible cable  
Bare wire  
Movable nut  
Bracket  
Conduit  
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Installation of the range.  
Read these instructions completely and carefully.  
4-Wire Conduit Installation  
SeyIfrmation  
7
Remove the 3 screws from the connector block. Remove the grounding strap  
from the connector block middle location and the screw connecting it to the  
frame of the range. Insert bare wires between the connector block terminals  
and movable nuts. Tighten screws securely. Attach ground wire to the frame of  
the range.  
WARNING: Connector block is approved for copper wire connection  
only. If aluminum wire is used, see note below.  
NOTE: ALUMINUM WIRING  
OpeagIructions  
Do not connect aluminum wire to connector block.  
a
Use copper building wire rated for the correct amperage and voltage to  
make 3 (three) 3copper jumper wires. Connect wire as per Step 6 or 7  
depending on number of wires.  
Splice copper wires to aluminum wiring using special connector terminals  
b designed and UL-approved for joining copper to aluminum and follow the  
connector manufacturer’s recommended procedure closely.  
Wire used, location and enclosure of splices, etc., must conform to good wiring practices  
and local codes.  
laIructions  
Screw  
Bare wire tips  
ips  
Connector block  
Connector block terminal  
Grounding  
plate  
Bare wire  
Movable nut  
Flexible cable  
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Bracket  
Conduit  
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SyeIfrmation  
Anti-Tip Bracket Installation  
8
An  Anti-Tip bracket is supplied with instructions for installation in a variety  
of locations. The instructions include a template, a parts list and a list of tools  
necessary to complete the installation. Read the Important Safety Information  
and the instructions that fit your situation before beginning installation.  
OepagIructions  
WARNING  
Range must be secured by Anti-Tip bracket supplied.  
See instructions to install (supplied with bracket).  
Unless properly installed, the range could be tipped by stepping or sitting on  
the door. Injury might result from spilled hot liquids or from the range itself.  
laIructions  
Bracket  
Wall plate  
Screw must enter wood or metal  
Typical installation of anti-tip bracket attachment to wall.  
Leveling the Range  
9
The range must be level. Leveling feet are located at each corner of the base of  
the range. Remove the storage drawer or kick panel (depending on your model)  
and using channel locks, rotate the leveling feet in and out as required to level  
the range. (For instructions on how to remove and replace the storage drawer or  
the kick panel, see the Care and cleaning of the range section.)  
T
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On some models, there are plastic covers which may be removed for easy  
adjustment (just squeeze and pull).  
isp  
One of the rear leveling feet will engage the Anti-Tip bracket (allow for some side  
to side adjustment). Allow a minimum clearance of 1/8between the range and  
the leveling foot that is to be installed into the Anti-Tip bracket.  
CsutomSrvice  
Check the range for proper installation into the Anti-Tip bracket by removing the  
kick panel or storage drawer and inspecting the rear leveling leg. Make sure it fits  
securely into the slot.  
Final Check  
10  
Be sure all range controls are in the OFF position before leaving  
the range.  
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Before you call for service…  
Troubleshooting Tips  
Save time and money! Review the charts on the following pages  
first and you may not need to call for service.  
SeyIfrmation  
Problem  
Possible Causes  
What To Do  
Surface units  
not functioning  
properly  
The surface units are  
not plugged in solidly.  
With the controls off, check  
to make sure the surface  
unit is plugged completely  
into the receptacle.  
The surface  
unit controls  
improperly set.  
Check to see the correct  
control is set for the surface  
unit you are using.  
OpeagIructions  
The drip pans are  
not set securely in  
the cooktop.  
With the controls off, check  
to make sure the drip pan is  
in the recess in the cooktop  
and that the opening in the  
pan lines up with the  
receptacle.  
The display goes  
blank or indicator  
lights come on  
when range is  
not in use  
Power surge.  
Disconnect power at the  
fuse box or circuit breaker  
for at least 10 seconds.  
Turn power on and power  
up your range. If the  
indicator lights are still on,  
call for service.  
laIructions  
ips  
Oven light does  
not work  
Light bulb is loose  
or defective.  
Tighten or replace  
the bulb.  
Switch operating light  
is broken.  
Call for service.  
Oven will  
not work  
Plug on range is not  
completely inserted in  
the electrical outlet.  
Make sure electrical plug is  
plugged into a live, properly  
grounded outlet.  
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A fuse in your home  
may be blown or the  
circuit breaker tripped.  
Replace fuse or reset  
circuit breaker.  
Oven controls  
improperly set.  
See the Using the  
oven section.  
CustomSrvice  
36  
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SyeIfrmation  
OepagIructions  
Problem  
Possible Causes  
What To Do  
Food does not bake  
or roast properly  
Oven controls  
improperly set.  
See the Using the  
oven section.  
Shelf position is  
incorrect or the  
shelf is not level.  
See the Using the  
oven section.  
Incorrect cookware  
or cookware of  
improper size  
being used.  
See the Using the  
oven section.  
laIructions  
Oven thermostat  
needs adjustment.  
See the Adjust the oven  
thermostat—Do it yourself!  
section.  
Food does not  
broil properly  
Oven is not set  
at BROIL.  
Make sure you turn the  
knob all the way to the  
BROIL position.  
Door not open to the  
broil stop position as  
recommended.  
See the Using the  
oven section.  
T
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Improper shelf position See the Broiling guide.  
being used.  
Food being cooked  
in a hot pan.  
Use the broiling pan and  
grid that came with your  
range. Make sure it is cool.  
Cookware not suited  
for broiling.  
Use the broiling pan and  
grid that came with your  
range.  
isp  
Aluminum foil used on  
the broiling pan and  
grid has not been fitted  
properly and slit as  
recommended.  
See the Using the  
oven section.  
CsutomSrvice  
In some areas the  
power (voltage)  
may be low.  
Preheat the broil element  
for 10 minutes.  
Broil for the longest period  
of time recommended in  
the Broiling guide.  
37  
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Before you call for service…  
Troubleshooting Tips  
SeyIfrmation  
Problem  
Possible Causes  
What To Do  
Oven temperature  
too hot or too cold  
Oven thermostat  
needs adjustment.  
See the Adjust the oven  
thermostat—Do it yourself!  
section.  
Clock and timer  
do not work  
Plug on range is  
not completely  
inserted in the  
electrical outlet.  
Make sure electrical plug is  
plugged into a live, properly  
grounded outlet.  
OpeagIructions  
A fuse in your home  
may be blown or the  
circuit breaker tripped.  
Replace fuse or reset  
circuit breaker.  
Oven controls  
improperly set.  
See the Using the clock  
and timer section.  
Oven door is  
crooked  
The door is out  
of position.  
Because the oven door is  
removable, it sometimes  
gets out of position during  
installation. To straighten  
the door, push down on  
the high corner.  
laIructions  
ips  
Power outage  
Power outage or surge.  
Some models will  
automatically resume their  
setting once the power is  
restored. On models with a  
clock, you must reset the  
clock. If the oven was in  
use, you must reset it by  
turning the Oven  
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Temperature knob back to  
OFF, setting the clock and  
resetting any cooking  
function.  
CustomSrvice  
38  
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SyeIfrmation  
Hotpoint Range Warranty  
All warranty service provided by our Factory Service Centers,  
or an authorized Customer Care® technician. For service,  
call 800-GE-CARES.  
OepagIructions  
For The Period Of:  
We Will Replace, At No Charge To You:  
One Year  
From the date of the  
original purchase  
Any part of the range which fails due to a defect  
in materials or workmanship. During this full one-year  
warranty, we will also provide, free of charge, all labor  
and in-home service to replace the defective part.  
What Is Not Covered:  
laIructions  
Service trips to your home to teach you Replacement of house fuses or  
how to use the product.  
resetting of circuit breakers.  
Improper installation.  
Damage to the product caused by  
accident, fire, floods or acts of God.  
Failure of the product if it is  
abused, misused, or used for other  
than the intended purpose or used  
commercially.  
Incidental or consequential damage to  
personal property caused by possible  
defects with this appliance.  
T
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This warranty is extended to the original purchaser and any succeeding owner for products purchased  
for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to  
your home.  
Some states do not allow the exclusion or limitation of incidental or consequential damages. This  
warranty gives you specific legal rights, and you may also have other rights which vary from state to  
state. To know what your legal rights are, consult your local or state consumer affairs office or your  
states Attorney General.  
isp  
CsutomSrvice  
39  
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Service Telephone Numbers.  
®
GE Answer Center 800.626.2000  
The GE Answer Center® is open 24 hours a day, 7 days a week.  
SeyIfrmation  
In-Home Repair Service 800-GE-CARES (800-432-2737)  
Expert GE repair service is only a phone call away.  
Special Needs Service 800.626.2000  
TDD 800-TDD-GEAC (800-833-4322)  
OpeagIructions  
GE offers, free of charge, a brochure to assist in planning a barrier-  
free kitchen for persons with limited mobility.  
Service Contracts 800-626-2224  
Purchase a GE service contract while your warranty is still in effect  
and you’ll receive a substantial discount. GE Consumer Service will  
still be there after your warranty expires.  
laIructions  
Parts and Accessories 800-626-2002  
Individuals qualified to service their own appliances can have parts  
or accessories sent directly to their homes (VISA, MasterCard and  
Discover cards are accepted).  
ips  
Instructions contained in this manual cover procedures to be performed  
by any user. Other servicing generally should be referred to qualified  
service personnel. Caution must be exercised, since improper servicing  
may cause unsafe operation.  
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Service Satisfaction  
If you are not satisfied with the service you receive from GE, follow  
these three steps. First, contact the people who serviced your  
appliance. Next, if you are still not pleased, write all the details—  
including your phone number—to: Manager, Consumer Relations,  
GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your  
problem is still not resolved, write:  
Major Appliance Consumer Action Program  
CustomSrvice  
20 North Wacker Drive, Chicago, IL 60606.  
Printed in Louisville, KY      10-96   CG  
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