Operating Instructions
OVEN
Contents
GB
Installation, 2-3
Positioning
GB
English, 1
Electrical connection, 4
Data plate
Description of the appliance, 5
Overall view of classical-opening model
Overall view of side-opening model
Control panel
Start-up and use, 6-7
Control panel lock
DEMO mode
Setting the clock
Setting the timer
Starting the oven
SE481012X
SE48L1012X
SE48R1012X
Cooking modes, 8-11
Manual cooking modes
Automatic cooking modes
Programming cooking
Practical cooking advice
Cooking advice table
Precautions and tips, 12
General safety
Disposal
Respecting and conserving the environment
Care and maintenance, 13-14
Switching the appliance off
Cleaning the appliance
Cleaning the oven door
Replacing the light bulb
Assembling the sliding rack kit
Assistance
After Sales Service, 15
Repair Service and Information Desk
Extended Warranties
Genuine Parts and Accessories
Guarantee, 16
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16 mm thick: use the second
GB
groove (see diagram).
Secure the appliance to the cabinet by opening the
oven door and inserting 4 screws into the 4 holes on
the outer frame.
! All parts which ensure the safe operation of the
appliance must not be removable without the aid of
a tool.
3
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Electrical Connection
Electrical connection
Power cable supply connection to the electrical
mains:
GB
The electrical connection to the mains must be made
on the appliance. The power voltage and frequency
are as indicated on the rating plate.
We recommend you use a power supply cable which
is long enough to allow you to take the oven out of
its recess in the event of maintenance operations
(only use HAR - H 05 - RRF quality cables fitted with
a plug conforming to the regulations in force.
The plug must be accessible at all times.
! THIS APPLIANCE MUST BE EARTHED.
Connecting the power supply cable
Unplug the appliance before all operations, even
when replacing the oven lamp.
To open the terminal board:
• Using a screwdriver, press on the tabs situated
on each side of the terminal board cover.
Using the appliance without correct earthing is
highly dangerous.
• Pull open the terminal board cover.
! After connecting the appliance to the flexible
cable, tighten all the screws on the terminal
board.
To connect the power supply cable, proceed as
follows:
• Unscrew the cable clamp screw and the contact
screws L-N-6.
• Fasten the wires beneath the screwheads using
the following colour scheme: Blue (N) Brown (L)
Yellow-Green 6
TABLE OF CHARACTERISTICS
width 43.5 cm
height 32 cm
depth 41.5 cm
58 l
• Fasten the power supply cable in the
corresponding cable clamp and close the cover.
Dimensions *
Volume *
voltage: 220-240V ~ 50/60Hz
maximum power absorbed
2800 W
Electrical Connection:
Electrical
connections
Voltage Frequency: 230
V-1+N 50Hz
Fuse Section: 16A
Directive 2002/40/EC on the
label of electric ovens.
Regulation EN 50304
Supply cable:
3x1.5mm2
ENERGY LABEL *
Declared energy
consumption for Forced
convection Class
– heating mode:
Gratin
4
2
L
This appliance conforms to
the following European
Economic Community
directives: 73/23/EEC dated
19/02/73 (Low Voltage) and
subsequent amendments -
89/336/EEC dated 03/05/89
(Electromagnetic
N
You can connect your oven to the system means of
a terminal board. Refer to above information for the
minimal cable sections and the calibration of the
protective elements according to the connection.
If the appliance is installed with a junction box, an
omnipolar circuit breaker - with a minimum contact
opening of 3mm - should be installed between the
appliance and the mains.
Compatibility) and
subsequent amendments -
93/68/EEC dated 22/07/93
and subsequent
amendments.
2002/96/EEC
* Without removable guide rails
4
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Description
of the appliance
Overall view of classical-opening model
GB
GUIDE RAILS
for the sliding racks
position 5
position 4
position 3
position 2
position 1
GRILL rack
DRIPPING PAN rack
Control panel
Overall view of side-opening model
GRILL
rack
GUIDE RAILS
for the sliding
racks
position 5
position 4
position 3
position 2
position 1
Control panel
DRIPPING PAN
rack
Control panel
DURATION
icon
COOKING END TIME
icon
MANUAL
COOKING
MODE
MANUAL
COOKING
MODE
TEMPERATURE
display
TIME
display
selector
icons
TIME SETTING
button
CONTROL PANEL
POWER
button
START / STOP
TIME ADJUSTMENT
buttons
TEMPERATURE
adjustment
LIGHT
button
START
icon
AUTOMATIC
COOKING MODE
selector
AUTOMATIC
COOKING
MODE
icons
TIMER
icon
CLOCK
icon
5
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Start-up and use
! The first time you use your appliance, heat the empty
oven with its door closed at its maximum temperature
for at least half an hour. Ensure that the room is well
ventilated before switching the oven off and opening
the oven door. The appliance may emit a slightly
unpleasant odour caused by protective substances
used during the manufacturing process burning away.
icon and the two digits on the TIME display flash.
2. Press the “+” and “-” buttons to adjust the hours.
GB
3. Press the
button.
4. Press the “+” and “-” buttons to adjust the minutes.
5. Press the
button again to confirm.
Setting the timer
! This may be set while the oven is switched off or
! The “Control panel lock” and “DEMO mode” can be
activated/deactivated even when the control panel is
switched off.
while it is switched on.
! If no button is pressed within 2 minutes of the oven
being switched on, the appliance will be switched
off automatically.
1. Press the
button several times until the
icon and the three digits on the TIME display flash.
2. Press the “+” and “-” buttons to adjust the
minutes;
Control panel lock
To lock the oven controls, press the
3. Press the
button again to confirm.
button, the
“START/STOP” button and the time “+” button on the
right hand side of the control panel in sequence. A
buzzer sounds and the TEMPERATURE display
shows “Loc”.
Switching the oven on
Press the
button to switch the oven on or off.
Starting the oven
To unlock the oven controls, press the
button
and the time “-” button on the right hand side of the
control panel in sequence.
Press the
button to select the desired manual
cooking mode. The cooking temperature and
duration may be set.
The control panel lock function can be activated
when a cooking programme is in progress or when
the oven is switched off, or when a cooking end time
has been set and the start button pressed. The
control panel lock function can also be deactivated
in all the above situations and after the oven has
completed the set cooking programme.
Press the
button to select the desired automatic
cooking mode. The cooking temperature and
duration are both set to default values. The duration
may be modified by ±5/10 minutes, depending on
the selected cooking mode. The text “In” which
appears on the TEMPERATURE display stands for
“place the food IN the oven”. A delayed cooking
cycle may be programmed.
Demo mode
The oven can operate in DEMO mode: all heating
elements are deactivated, and controls remain operative.
To deactivate the DEMO mode, while the oven is
switched on press the ON/OFF button, the START/
STOP button and the time "+" button on the right
hand side of the control panel, in that order.
To deactivate the DEMO mode, while the oven is
switched on press the ON/OFF button and the time
“-” button on the right hand side of the control panel.
A buzzer sounds and the time display shows “D off”.
The DEMO mode can only be activated when the
oven is switched on and no cooking programme has
been commenced.
Begin cooking by pressing the “START/STOP”
button. The oven will begin its preheating stage, and
the current preheating temperature indicator lights
illuminate when this stage is complete. The
temperature of the manual cooking modes may be
adjusted by pressing the “+” and “-” buttons on the
left hand side of the control panel.
When the preheating stage is complete, a buzzer
sounds and all current preheating temperature
indicator lights are illuminated: place the food in the
oven.
During cooking it is always possible to:
Setting the clock
- Change the temperature by pressing the “+” and “-
” buttons on the left hand side of the control panel
(manual cooking modes only).
! The clock may be set when the oven is switched off
or when it is switched on, provided that a delayed
cooking cycle has not been programmed previously.
- Interrupt cooking while maintaining the set duration
by pressing the START/STOP button.
1. Press the
button several times until the
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- Press the
button to stop cooking.
GB
- Set a new cooking mode (previous settings will be
reset).
If a blackout occurs while the oven is already in
operation, an automatic system within the appliance
will reactivate the cooking mode from where it was
interrupted as long as the temperature has not
dropped below a certain level. Programmed cooking
modes which have not started will not be restored
and must be reprogrammed.
! There is no preheating stage for the BARBECUE
mode.
! Never put objects directly on the bottom of the
oven; this will avoid the enamel coating being
damaged.
! Always place cookware on the rack(s) provided.
Cooling ventilation
In order to cool down the external temperature of the
oven, a cooling fan generates a stream of air which
escapes between the oven control panel and the
oven door.
! Once the cooking has been completed, the cooling
fan continues to operate until the oven has cooled
down sufficiently.
Oven light
When the oven is not in operation, the lamp can be
switched on at any time by pressing the button.
7
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Cooking modes
Manual cooking modes
Spit roast (only available in certain models)
To operate the rotisserie
spit (see diagram)
GB
! All cooking modes have a default cooking
temperature which may be adjusted manually
between 40°C and 250°C as desired.
proceed as follows:
In the BARBECUE mode, the default power level
value is indicated as a percentage (%) and may also
be adjusted manually.
MULTILEVEL mode
All heating elements and the fan are activated. Since the
heat remains constant throughout the oven, the air cooks
and browns food in a uniform manner. A maximum of two
racks may be used at the same time.
1. Place the dripping pan in position 1.
2. Place the rotisserie support in position 3 and
insert the spit into the hole provided on the back
panel of the oven.
3. Start the spit roast function by selecting the
BARBECUE mode
or
modes.
The top heating element and the rotisserie spit (where
present) are activated. By pressing the “+” and “-”
buttons on the left hand side of the control panel,
the power levels that may be set will appear on the
TEMPERATURE display; these range between 5%
and 100%. The high and direct temperature of the grill is
recommended for food which requires a high surface
temperature. Always cook in this mode with the oven door
closed.
! When the
mode is activated, the rotisserie spit
will stop if the door is opened.
Automatic cooking modes
! The temperature and cooking duration are pre-set
values, guaranteeing a perfect result every time -
automatically. These values are set using the C.O.P.®
(Programmed Optimal Cooking) system. The
duration may be modified by ±5/10 minutes,
GRATIN mode
The top heating element and the rotisserie spit
(where present) are activated and the fan begins to
operate. During part of the cycle the circular heating
element is also activated. This combination of
features increases the effectiveness of the
unidirectional thermal radiation of the heating
elements through forced circulation of the air
throughout the oven.
depending on the selected cooking mode. The
cooking cycle stops automatically and the oven
indicates when the dish is cooked. You may start
cooking whether the oven has been preheated or not.
! When the cooking stage has been reached, the oven
buzzer sounds.
This helps prevent food from burning on the surface
and allows the heat to penetrate right into the food.
Always cook in this mode with the oven door closed.
! Do not open the oven door to avoid offsetting the
cooking time and temperature.
LOW TEMPERATURE modes
ROAST mode
This type of cooking can be used for proving, defrosting,
preparing yoghurt and heating dishes at the required
speed. The temperature options are: 40, 65, 90 °C.
Use this function to cook beef, pork and lamb. Place
the meat inside the oven while it is still cold. The
dish may also be placed in a preheated oven.
BAKED CAKES mode
This function is ideal for cooking desserts which are
made using natural yeast, baking powder and
desserts which contain no yeast. Place the dish in
the oven while it is still cold. The dish may also be
placed in a preheated oven.
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PIZZA mode
BREAD mode
GB
Use this function to make pizza. Please see the following
chapter for the recipe and further details.
To obtain the best results, we recommend that you
carefully observe the instructions below:
• Follow the recipe.
• Do not exceed the maximum weight of the
dripping pan.
BREAD mode
Use this function to make bread. Please see the following
chapter for the recipe and further details.
• Remember to pour 100 ml of cold water into
the baking tray in position 5.
• The dough must be left to rise at room temperature
for 1 – 1 ½ hours (depending on the room
temperature) or until the dough has doubled in size.
PIZZA mode
To obtain the best results, we recommend that you
carefully observe the instructions below:
• Follow the recipe.
Recipe for BREAD:
1 Dripping pan holding 1000 g Max, lower level
2 Dripping pans each holding 1000 g Max, medium and
lower levels
• The weight of the dough should be between 500 g
and 700 g.
• Lightly grease the dripping pan.
Recipe for 1000 g of dough: 600 g flour, 360 g water, 11g
salt, 25 g fresh yeast (or 2 sachets of powder yeast)
Method:
Recipe for PIZZA:
1 dripping pan on a low shelf level, hot or cold oven
Recipe for 3 pizzas weighing approximately 550 g: 1000
g flour, 500 ml water, 20 g salt, 20 g sugar, 100 ml olive
oil, 20 g fresh yeast (or 2 sachets of powder yeast)
• Leavening at room temperature: 1 hour.
• Place inside hot or cold oven.
• Mix flour and salt in a large bowl.
• Dilute yeast in lukewarm water (approximately 35
degrees).
• Make a small well in the mound of flour.
• Pour in water and yeast mixture.
• Start the
PIZZA cooking mode.
• Knead dough by stretching and folding it over
itself with the palm of your hand for 10 minutes
until it has a uniform consistency and is not too
sticky.
• Ball and cover the dough with plastic wrap and
leave it to leaven at room temperature for 1 – 1 ½
hours (until it has doubled in size).
• Cut the dough into equal sized loaves.
• Place them in the dripping pan on oven paper.
• Cover the loaves with flour.
• Make incisions on the loaves.
• Remember to pour 100 ml of cold water into
the baking tray in position 5. For cleaning
purposes, we recommend the use of water and
vinegar.
• Place the loaves inside the oven while it is still cold.
• Start the
BREAD cooking mode.
• Once baked, leave the loaves on one of the grill racks
until they have cooled completely.
9
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Programming cooking
Practical cooking advice
GB
! A cooking mode must be selected before
! Do not place racks in position 1 and 5 during fan-
assisted cooking. This is because excessive direct
heat can burn temperature sensitive foods.
programming can take place.
Programming the duration
! In the BARBECUE and GRATIN cooking modes,
particularly when using the rotisserie spit, place the
dripping pan in position 1 to collect cooking
residues (fat and/or grease).
To set the duration of a manual cooking mode
:
1. Press the
button several times until the
icon and the first digit on the TIME display flash.
2. Press the "+" and "-" buttons to adjust the hour
value.
MULTILEVEL
3. Press the
button again until the other two
• Use positions 2 and 4, placing the food which
requires more heat on 2.
digits on the TIME display begin to flash.
4. Press the "+" and "-" buttons to adjust the minute
value.
• Place the dripping pan on the bottom and the rack
on top.
5. Press the
button again to confirm.
• For example: it is 9:00 a.m. and a time of 1 hour
and 15 minutes is programmed. The programme
will stop automatically at 10:15 a.m.
BARBECUE
• Insert the rack in position 3 or 4. Place the food in
the centre of the rack.
Programming delayed cooking
! A cooking duration must be selected before
delayed programming can take place.
• We recommend that the power level is set to
maximum. The top heating element is regulated
by a thermostat and may not always operate
constantly.
1. Follow steps 1 to 5 to set the duration as detailed
above.
PIZZA
2. Then press the
button until the
icon and
the two digits on the TIME display flash.
• Use a light aluminium pizza pan. Place it on the
rack provided.
3. Press the "+" and "-" buttons to adjust the hour
value.
For a crispy crust, do not use the dripping pan as
it prevents the crust from forming by extending
the total cooking time.
4. Press the
button again until the other two
digits on the TIME display begin to flash.
5. Press the "+" and "-" buttons to adjust the minute
value.
• If the pizza has a lot of toppings, we recommend
adding the mozzarella cheese on top of the pizza
halfway through the cooking process.
6. Press the
button again to confirm.
• For example: it is 9:00 a.m. and a time of 1 hour
and 15 minutes is programmed and the end time
is set to 12:30. The programme will start
automatically at 11:15 a.m.
Programming has been set when the
and
buttons are illuminated. The TIME display shows the
cooking end time and the cooking duration alternately.
To cancel a programmed procedure press the
“START/STOP” button.
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Cooking advice table
GB
Cooking
modes
Foods
Weight
(in kg)
Rack position
Preheating
Recommended
temperature
(°C)
Cooking duration
(minutes)
standard
guide rails
sliding guide
rails
Multilevel*
Barbecue*
Gratin*
Pizza on 2 racks
Pies on two racks/cakes on 2 racks
Sponge cake on 2 racks (on the dripping pan)
Roast chicken + potatoes
Lamb
Mackerel
Lasagne
Cream puffs on 2 racks
Biscuits on 2 racks
Cheese puffs on 2 racks
Savoury pies
Mackerel
Sole and cuttlefish
Squid and prawn kebabs
Cod fillet
Grilled vegetables
1+1
1
1
2 and 4
2 and 4
2 and 4
1 and 2/3
2
1 or 2
2
2 and 4
2 and 4
2 and 4
1 and 3
4
4
4
4
3 or 4
4
4
4
4
-
-
1 and 3
1 and 3
1 and 3
1 and 3
1
1
1
1 and 3
1 and 3
1 and 3
1 and 3
3
3
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
No
220-230
180
170
200-210
190-200
180
190-200
190
190
210
200
20-25
30-35
20-25
65-75
45-50
30-35
35-40
20-25
10-20
20-25
20-30
15-20
10-15
8-10
10-15
15-20
15-20
15-20
10-12
3-5
70-80
70-80
55-60
30-35
70-80
60-70
60-75
70-80
40-45
-
1
1
0.7
0.7
0.7
0.5
0.8
0.7
4 or 5
4 or 6
1
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
100%
210
200
210
210
210
210
210
3
3
2 or 3
Veal steak
Sausages
Hamburgers
Toasted sandwiches (or toast)
Spit-roast chicken using rotisserie spit (where present)
Spit-roast lamb using rotisserie spit (where present)
3
3
3
3
-
1
-
Grilled chicken
Cuttlefish
Spit-roast chicken using rotisserie spit (where present)
Spit-roast duck using rotisserie spit (where present)
Roast veal or beef
Roast pork
Lamb
1.5
1
1.5
1.5
1
2
2
-
-
2
2
2
2
2
-
-
2
2
2
2
2
2
2
2
2
2
1
1
Low
temperature
Defrosting
Proving
Dish heating
Pasteurisation
Pizza (see recipe)
Focaccia (bread dough)
Bread (see recipe)
2 or 3
2 or 3
2 or 3
2 or 3
2
-
-
-
-
60-90
-
-
Automatic
pizza
1
1
1
-
-
23-33
23-33
55
2
Automatic
bread
2
-
Automatic
baked cakes
Automatic
roast
Cakes made using leavened dough
Roasts
1
1
2 or 3
2 or 3
2
2
No
No
-
-
35-55
60-80
* The cooking times listed above are intended as guidelines only and may be modified according to personal tastes. Oven preheating times are set as standard and may not be
modified manually.
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Precautions and tips
! This appliance has been designed and
• If the appliance breaks down, under no
circumstances should you attempt to perform the
repairs yourself. Repairs carried out by
inexperienced persons may cause injury or further
malfunctioning of the appliance. Contact a Service
Centre (see Assistance).
GB
manufactured in compliance with international safety
standards. The following warnings are provided for
safety reasons and must be read carefully.
General safety
• The appliance was designed for domestic use
inside the home and is not intended for
commercial or industrial use.
• Do not rest heavy objects on the open oven door.
Disposal
• The appliance must not be installed outdoors, even
in covered areas. It is extremely dangerous to
leave the appliance exposed to rain and storms.
• When disposing of packaging material: observe
local legislation so that the packaging may be
reused.
• When moving or positioning the appliance, always
use the handles provided on the sides of the oven.
• The European Directive 2002/96/EC relating to
Waste Electrical and Electronic Equipment
(WEEE) states that household appliances should
not be disposed of using the normal solid urban
waste cycle. Exhausted appliances should be
collected separately in order to optimise the cost
of re-using and recycling the materials inside the
machine, while preventing potential damage to
the atmosphere and to public health. The
crossed-out dustbin is marked on all products to
remind the owner of their obligations regarding
separated waste collection.
• Do not touch the appliance with bare feet or with
wet or damp hands and feet.
• The appliance must be used by adults only for the
preparation of food, in accordance with the
instructions provided in this booklet.
• Do not touch the heating elements and parts of
the oven door when the appliance is in use;
these parts become extremely hot. Keep
children well away from the appliance.
For further information relating to the correct
disposal of exhausted household appliances,
owners may contact the public service provided
or their local dealer.
• Ensure that the power supply cables of other
electrical appliances do not come into contact
with the hot parts of the oven.
• The openings used for the ventilation and
dispersion of heat must never be covered.
Respecting and conserving the
environment
• You can help to reduce the peak load of the
electricity supply network companies by using the
oven in the hours between late afternoon and the
early hours of the morning. The cooking mode
programming options, the “delayed cooking”
mode (see Cooking modes) and “delayed
automatic cleaning” mode (see Care and
Maintenance) in particular, enable the user to
organise their time efficiently.
• Always grip the oven door handle in the centre:
the ends may be hot.
• Always use oven gloves when placing cookware
in the oven or when removing it.
• Do not use aluminium foil to line the bottom of the
oven.
• Do not place flammable materials in the oven: If
the appliance is switched on accidentally, it could
catch fire.
• Always keep the oven door closed when using the
BARBECUE and GRATIN modes: This will achieve
improved results while saving energy
(approximately 10%).
• When unplugging the appliance, always pull the plug
from the mains socket; do not pull on the cable.
• Check the door seals regularly and wipe them
clean to ensure they are free of debris so that
they adhere properly to the door, thus avoiding
heat dispersion.
• Never perform any cleaning or maintenance work
without having disconnected the appliance from
the electricity mains.
12
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Care and maintenance
Switching the appliance off
Replace the glass panel by following the above
sequence in reverse.
GB
Disconnect your appliance from the electricity
supply before carrying out any work on it.
Replacing the light bulb
To replace the
oven light bulb:
Cleaning the appliance
• The stainless-steel or enamel-coated external
parts and the rubber seals may be cleaned using
a sponge that has been soaked in lukewarm water
and neutral soap. Use specialised products for
the removal of stubborn stains. After cleaning,
rinse and dry thoroughly. Do not use abrasive
powders or corrosive substances.
• The inside of the oven should ideally be cleaned
after each use, while it is still lukewarm. Use hot
water and detergent, then rinse well and dry with
a soft cloth. Do not use abrasive products.
• All accessories - with the exception of the sliding
racks - can be washed like everyday crockery,
and are even dishwasher safe.
1. Remove the glass cover using a screwdriver.
2. Remove the light bulb and replace it with a similar
one: Wattage 15 W, cap E 14.
Replace the glass cover, making sure the seal is
positioned correctly (see diagram).
• We recommend that detergents are not sprayed
directly onto the control panel, but that a sponge
is used instead.
! Never use steam cleaners or pressure cleaners on
the appliance.
Inspecting the seals
Check the door seals around the oven regularly. If
the seals are damaged, please contact your nearest
After-sales Service Centre (see Assistance). We
recommend that the oven is not used until the seals
have been replaced.
Cleaning the oven door*
Clean the glass part of the oven door using a
sponge and a non-abrasive cleaning product, then
dry thoroughly with a soft cloth. Do not use rough
abrasive material or sharp metal scrapers as these
could scratch the surface and cause the glass to
crack.
For more thorough cleaning purposes, the external
glass panel on the oven door may be removed:
1. loosen the two screws V (see figure);
2. remove the glass panel by unhooking it from the
handle (see figure);
Only available on certain models.
V
*
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Sliding rack kit assembly
To assemble the sliding racks:
Assistance
Warning:
GB
The appliance is fitted with an automatic diagnostic
system which detects any malfunctions.
Malfunctions are displayed by messages of the
following type: “ER” followed by numbers.
Call for technical assistance if a malfunction occurs.
1. Remove the two
frames, lifting them
away from the spacers
A (see figure).
A
Before calling for Assistance:
• Check whether you can fix the problem yourself.
• Restart the programme to check whether the
malfunction has disappeared.
• If it has not, contact the Authorised Technical
Assistance Service.
2. Choose which shelf
to use with the sliding
rack. Paying attention
to the direction in which
the sliding rack is to be
extracted, position joint
B and then joint C on
the frame.
Left
guide rail
Right guide
rail
! Never use the services of an unauthorised
technician.
B
Please have the following information to hand:
C
• The message shown on the TEMPERATURE
display.
• The appliance model (Mod.).
• The serial number (S/N).
3. Secure the two
The latter two pieces of information can be found on
the data plate located on the appliance.
frames with the guide
rails using the holes
provided on the oven
walls (see diagram).
The holes for the left
frame are situated at
the top, while the holes
for the right frame are
at the bottom.
D
4. Finally, fit the frames on the spacers A.
! Do not place the sliding racks in position 5.
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After Sales Service
After Sales Service
GB
No one is better placed to care for your Hotpoint appliance during the course of its working life than
us - the manufacturer.
Essential Contact Information
Hotpoint Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Appliance Registration
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts
guarantee you must register your appliance with us.
UK: 0870 6092094
Republic of Ireland: 01 230 0800
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17
Recycling & Disposal Information
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right to use
quality, recycled components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door cannot
be locked shut.
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Guarantee
03/2007 - 195060967.00
XEROX BUSINESS SERVICES
Guarantee
GB
12 Months Parts and Labour Guarantee
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown
repairs for twelve months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because
of either workmanship or materials, we will, at our discretion, either repair or replace the appliance at no
cost to you.
This guarantee is subject to the following conditions:
- The appliance has been installed and operated correctly and in accordance with our
operating and maintenance instructions.
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise
interfered with by any person not authorised by us.
-
-
-
Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
Damage resulting from transportation, improper use, neglect or interference or as a result
of improper installation.
-
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL
OR NON-DOMESTIC PREMISES.
5 Year Parts Guarantee
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on you
registering your appliance with us and the parts being fitted by one of our authorised engineers. There
will be a charge for our engineer's time. To activate the extra parts warranty on your appliance, simply
call our registration line on 0870 6092094 (ROI 01 230 0800).
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on 08709
088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where necessary, to
arrange for an engineer to call. If we cannot resolve the technical problem we will replace your machine
or, if you prefer, give you your money back.
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