Hearth and Home Technologies Stove MTVERNINSAE CSB User Manual

R
MT VERNON PELLET INSERT  
ADVANCED ENERGY (AE)  
Portland  
Oregon USA  
Owner’s Manual  
Tested and  
Listed by  
O-T L  
Installation and Operation  
C
US  
OMNI-Test Laboratories, Inc.  
Models:  
MTVERNINSAE-MBK  
MTVERNINSAE-PMH  
MTVERNINSAE-CSB  
MTVERNINSAE-CWL  
NOTICE  
DO NOT DISCARD THIS MANUAL  
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
WARNING  
WARNING  
Please read this entire manual  
HOT SURFACES!  
before installation and use of this  
pellet fuel-burning room heater.  
Failure to follow these instructions  
could result in property damage,  
bodily injury or even death.  
Glass and other surfaces are  
hot during operation AND  
cool down.  
Hot glass will cause burns.  
Do not touch glass until it is cooled  
Do not store or use gasoline or other flam-  
mable vapors and liquids in the vicinity of this  
or any other appliance.  
NEVER allow children to touch glass  
Keep children away  
CAREFULLY SUPERVISE children in same room as  
• Do not overfire - If any external part starts to  
glow, you are overfiring. Reduce feed rate.  
Overfiring will void your warranty.  
fireplace.  
Alert children and adults to hazards of high  
temperatures.  
High temperatures may ignite clothing or other  
• Comply with all minimum clearances to com-  
bustibles as specified. Failure to comply may  
cause house fire.  
flammable materials.  
Keep clothing, furniture, draperies and other flammable  
materials away.  
CAUTION  
CAUTION  
Check building codes prior to installation.  
Installation MUST comply with local, regional, state and national  
codes and regulations.  
Consult local building, fire officials or authorities having jurisdic-  
tion about restrictions, installation inspection, and permits.  
Tested and approved for wood pellets, shelled field  
corn, wheat and black oil sunflower seeds. Burning  
of any other type of fuel voids your warranty.  
7036-135E  
September 1, 2008  
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Mt. Vernon Pellet Insert (AE)  
TABLE OF CONTENTS  
Section 7: Appliance Set-Up (Cont’d)  
Section 1: Listing and Code Approvals  
A. Appliance Certifications ......................4  
B. Mobile Home Approved ......................4  
C. Glass Specifications............................4  
D. Electrical Rating..................................4  
E. BTU & Efficiency Specifications..........4  
E. Panel & Cast Trim Set ........................20  
F. Panel & Trim Set, Basic......................20  
G. Log Set Placement..............................21  
H. Wall Control Thermostat......................22  
Section 8: Operating Instructions  
A. Fuel Size, Material & Storage .............23  
B. General Operation Information...........23  
C. Before Your First Fire .........................24  
D. Starting Your First Fire........................24  
E. Fire Characteristics & Flame  
Section 2: Getting Started  
A. Design, Installation & Location  
Considerations....................................5  
B. Locating Your Appliance & Chimney..6  
C. Wall Control Thermostat.....................6  
D. Draft....................................................6  
F. Negative Pressure..............................6  
F. Fire Safety ..........................................7  
G. Tools & Supplies Needed...................7  
H. Inspect Appliance, Components  
Height Adjustment ..............................25  
F. Battery Back-Up System ....................25  
G. Ignition Cycles ....................................25-26  
H. Quick Start Quide ...............................27-28  
I. Frequently Asked Questions...............29  
and Pre-Check List.............................7  
Section 9: Troubleshooting ............................30  
Section 3: Dimensions & Clearances  
A. Appliance Dimensions ........................8  
B. Clearances to Combustibles  
Section 10: Maintaining & Servicing Appliance  
A. Proper Shutdown Procedure...............31  
B. Quick Reference Maintenance Chart .....31  
C. General Maintenance & Cleaning.......32-35  
D. High Ash Fuel Content Maintenance ..36  
E. Baffle Removal....................................36  
F. Glass Replacement.............................37  
As A Built-In Rear & Vertical...............9-10  
C. Clearances to Combustibles,  
Masonry & Zero Clearance Fireplace..10  
D. Floor Protection ..................................10  
E. Minimum Opening for Masonry  
& Zero Clearance Fireplace...............10  
F. Mantel Projections ..............................10  
G. Removing Metal Floor of Factory  
Built Fireplace .....................................11  
Section 11: Reference Material  
A. Component Functions.........................38-39  
B. Component Locations.........................40  
C. Exploded Views..................................41-42  
D. Service Parts & Accessories...............43-46  
E. Service & Maintenance Log................47-48  
F. Homeowner’s Log...............................49  
G. Warranty Policy...................................50-51  
H. Contact Information ............................52  
Section 4: Vent Information  
A. Venting Termination Minimum  
Requirements .....................................12  
B. Chimney & Exhaust Connections.......13  
C. Equivalent Feet of Pipe.......................13  
D. Pipe Selection Chart...........................14  
Section 5: Venting Systems  
A. Direct Connect without Outside Air.....15  
B. Direct Connect witht Outside Air.........15  
C. Full Reline with Outside Air.................16  
Section 6: Mobile Home Installation............17  
Section 7: Appliance Set-Up  
A. Leveling System .................................18  
B. Outside Air Kit.....................................18  
C. Hearth Support for ZC Fireplace.........19  
D. Removal of Cast Sides .......................19  
Page 3  
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Mt. Vernon Pellet Insert (AE)  
Listing and Code Approvals  
1
E. BTU & Efficiency Specifications  
A. Appliance Certification  
MODEL:  
Mt. Vernon Pellet Insert AE  
LABORATORY: OMNI Test Laboratories, Inc  
Emissions Rating: EPA Compliant  
*BTU Output:  
Efficiency:  
14,620 - 60,200  
81.4% - 83.6%  
REPORT NO.  
TYPE:  
061-S-69-6  
Solid Fuel Room Heater/Pellet Type  
Insert  
Heating Capacity: 2,400 - 3,800 square feet depend-  
ing on climate zone  
STANDARD:  
ASTM E1509-04, ULC S628-93 and  
ULC/ORD-C1482-M1990 Room Heater  
Pellet Fuel Burning Type and (UM) 84-  
HUD, Mobile Home Approved  
Complies with Part 15 of FCC Rules.  
Operation is subject to the following  
two conditions: (1) this device may not  
cause harmful interference, and (2) this  
device must accept any interference  
received, including interference that  
may cause undesired operation.  
Hopper Capacity: 56 lbs  
Fuel:  
Pellets, Shelled Field Corn, Wheat  
and Black Sunflower Seeds  
Shipping Weight: 425 lbs.  
FCC  
*BTU output will vary, depending on the brand of fuel you  
use in your appliance. Consult your Quadra-Fire dealer  
for best results.  
NOTE: Hearth & Home Technologies, manufacturer of  
this appliance, reserves the right to alter its products,  
their specifications and/or price without notice.  
B. Mobile Home Approved  
This appliance is approved for mobile home installations  
when not installed in a sleeping room and when an outside  
combustion air inlet is provided.  
The structural integrity of the mobile home floor, ceiling, and  
walls must be maintained. The appliance must be properly  
grounded to the frame of the mobile home and use only listed  
pellet vent, Class “L” or “PL” connector pipe.  
A Quadra-Fire Outside Air Kit must be installed in a mobile  
home installation.  
C. Glass Specifications  
This appliance is equipped with 5mm ceramic glass. Replace  
glass only with 5mm ceramic glass. Please contact your  
dealer for replacement glass.  
NOTE: This installation must conform with local codes. In  
the absence of local codes you must comply with the ASTM  
E1509, ULC S628-93 (UM) 84-HUD, ULC/ORD-C-1482.  
D. Electrical Rating  
115 VAC, 60 Hz, Start 5 Amps, Run 1.25 Amps  
Page 4  
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Mt. Vernon Pellet Insert (AE)  
Getting Started  
2
Since pellet exhaust can contain ash, soot or sparks, you  
must consider the location of:  
A
.
Design, Installation & Location Considerations  
• Windows  
1. Appliance Location  
• Air Intakes  
NOTICE: Check building codes prior to installation.  
• Air Conditioner  
Installation MUST comply with local, regional, state and  
national codes and regulations.  
• Overhang, soffits, porch roofs, adjacent walls  
• Landscaping, vegetation  
Consult insurance carrier, local building inspector, fire  
officials or authorities having jurisdiction over restrictions,  
installation inspection and permits.  
When locating vent and venting termination, vent above  
roof line when possible.  
It is a good idea to plan your installation on paper, using  
exact measurements for clearances and floor protection,  
before actually beginning the installation  
Warning! Risk of Fire Damaged parts could impair safe  
operation. Do NOT install damaged, incomplete or substitute  
components.  
Consideration must be given to:  
CAUTION! If burning shelled field corn, you must use ap-  
proved venting specifically designed for corn to prevent corro-  
sion or degradation. Follow the instructions from the venting  
manufacturer.  
• Safety, convenience, traffic flow  
• Placement of the chimney and chimney connector.  
• If you are not using an existing chimney, place the appli-  
ance where there will be a clear passage for a factory-  
built listed chimney through the ceiling and roof.  
NOTICE: Locating the appliance in a location of  
considerable air movement can cause intermittent smoke  
spillage from appliance. Do not locate appliance near:  
• Installing an optional outside air kit would affect the loca-  
tion of the vent termination.  
Frequently open doors  
Central heat outlets or returns  
Recommended Location:  
• Above peak  
• Inside heated space  
Recommended Location:  
• Above peak  
Marginal Location:  
Wind loading possible  
Marginal Location:  
• Below peak  
Location NOT recommended:  
• Not the highest point of the roof  
• Wind loading possible  
Location NOT recommended:  
Too close to tree  
• Below adjacent structure  
• Lower roof line  
• Avoid outside wall  
Recommended:  
• Insulated exterior chase  
in cooler climates  
Windward  
Leeward  
Multi-level Roofs  
Recommended:  
Outside Air Intake  
on windward side  
NOT recommended:  
Outside Air Intake  
on leeward side  
Figure 5.1  
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Mt. Vernon Pellet Insert (AE)  
B. Locating Your Appliance & Chimney  
E. Negative Pressure  
WARNING! Risk of Asphyxiation! Negative pressure can  
cause spillage of combustion fumes and soot.  
Location of the appliance and chimney will affect  
performance.  
Install through the warm airspace enclosed by the building  
envelope. This helps to produce more draft, especially  
during lighting and die-down of the fire.  
Negative pressure results from the imbalance of air avail-  
able for the appliance to operate properly. It can be stron-  
gest in lower levels of the house.  
Penetrate the highest part of the roof. This minimizes the  
effects of wind loading.  
Causes include:  
Locate termination cap away from trees, adjacent  
structures, uneven roof lines and other obstructions.  
Exhaust fans (kitchen, bath, etc.)  
Range hoods  
Minimize the use of chimney offsets.  
Combustion air requirements for furnaces, water heaters  
and other combustion appliances  
Consider the appliance location relative to floor and ceiling  
and attic joists.  
Clothes dryers  
Take into consideration the termination requirements on  
Page 12.  
Location of return-air vents to furnace or air  
conditioning  
Imbalances of the HVAC air handling system  
Upper level air leaks such as:  
- Recessed lighting  
CAUTION  
Do NOT connect this unit to a chimney flue servicing  
another appliance.  
- Attic hatch  
Do NOT connect to any air distribution duct or system.  
- Duct leaks  
To minimize the effects of negative air pressure:  
C. Wall Control, Thermostat  
The wall control’s location will have some affect on the  
appliance’s operation.  
Install the outside air kit with the intake facing prevailing  
winds during the heating season  
Ensure adequate outdoor air for all combustion appliances  
and exhaust equipment  
• When located close to the appliance, it may require a  
slightly higher temperature setting to keep the rest of  
the house comfortable.  
Ensure furnace and air conditioning return vents are not  
located in the immediate vicinity of the appliance  
• When located in an adjacent room or on a different floor  
level, you will notice higher temperatures near the ap-  
pliance.  
Avoid installing the appliance near doors, walkways or  
small isolated spaces  
Recessed lighting should be a “sealed can” design  
Attic hatches weather stripped or sealed  
CAUTION! The wall control is an integral part of the  
appliance. No other wall control or thermostat can be  
substituted.  
Attic mounted duct work and air handler joints and seams  
taped or sealed  
D. Draft  
Draft is the pressure difference needed to vent appliances  
successfully. When an appliance is drafting successfully, all  
combustion byproducts are exiting the home through the  
chimney.  
Considerations for successful draft include:  
Preventing negative pressure  
Location of appliance and chimney  
NOTICE: Hearth & Home Technologies assumes no  
responsibility for the improper performance of the chimney  
system caused by:  
Inadequate draft due to environmental conditions  
Downdrafts  
Tight sealing construction of the structure  
Mechanical exhausting devices  
Page 6  
7036-135E  
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Mt. Vernon Pellet Insert (AE)  
G. Tools And Supplies Needed  
F. Fire Safety  
To provide reasonable fire safety, the following should be  
given serious consideration:  
Tools and building supplies normally required  
for installation, unless installing into an existing  
masonry fireplace:  
• Install at least one smoke detector on each floor of your  
home.  
Reciprocating Saw  
Channel Locks  
Hammer  
Safety Glasses  
• Locate smoke detector away from the heating appliance  
and close to the sleeping areas.  
Framing Square  
Electric Drill & Bits (1/4”)  
1/4” Self-Tapping Screws  
Phillips Screwdriver  
Tape Measure  
Plumb Line  
• Follow the smoke detector manufacturer’s placement and  
installation instructions and maintain regularly.  
May also need:  
Vent Support Straps  
Venting Paint  
• Conveniently locate a Class A fire extinguisher to contend  
with small fires.  
Level  
Framing Material  
Hi-temp Caulking Material  
Gloves  
In the event of a hopper fire:  
• Evacute the house immediately.  
• Notify fire department.  
H. Inspect Appliance & Components and  
Pre-Use Check List  
WARNING  
1.  
Place the appliance in a location near the  
final installation area and follow the proce-  
dures below:  
Fire Risk.  
Do not operate appliance before reading  
2.  
Open the appliance and remove all the parts  
and articles packed inside the Component  
Pack.  
and understanding operating instructions.  
Failure to operate appliance properly may  
cause a house fire.  
Inspect all the parts and glass for shipping  
damage. Contact your dealer if any irregulari-  
ties are noticed.  
Remove rubber band from ash pan installed for  
shipping purposes only.  
3.  
All safety warnings have been read and fol-  
lowed.  
This Owner’s Manual has been read.  
Floor protection requirements have been met.  
Venting is properly installed.  
The proper clearances from the appliance and  
chimney to combustible materials have been  
met.  
The masonry chimney is inspected by a profes-  
sional and is clean, or the factory built metal  
chimney is installed according to the manufac-  
turer’s instructions and clearances.  
WARNING  
4.  
5.  
6.  
7.  
Hearth & Home Technologies disclaims any  
responsibility for, and the warranty will be  
voided by, the following actions:  
Installation and use of any damaged appliance.  
Modification of the appliance.  
Installation other than as instructed by Hearth & Home  
Technologies.  
Installation and/or use of any component part not approved  
by Hearth & Home Technologies.  
Operating appliance without fully assembling all  
components.  
Operating appliance without legs attached (if supplied with  
unit).  
8.  
9.  
The chimney meets the required minimum  
height.  
Do NOT Overfire  
10.  
11.  
All labels have been removed from the glass  
door.  
Plated surfaces have been wiped clean, if  
applicable.  
Or any such action that may cause a fire hazard.  
12.  
13.  
14.  
Wall Control Thermostat has been installed.  
A power outlet is available nearby.  
Agood quality surge protectory is highly recom-  
mended to protect the electronics.  
Page 7  
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Mt. Vernon Pellet Insert (AE)  
Dimensions and Clearances  
3
A. Appliance Dimensions  
32 in. (812mm)  
23-7/8 in.  
8-1/8 in.  
(206mm)  
(606mm)  
2-3/8 in.  
(59mm)  
C
15 in.  
(382mm)  
L
29-3/4 in.  
(756mm)  
23-7/8 in.  
(605mm)  
13-1/8 in.  
(333mm)  
26-1/4 in.  
(667mm)  
28-1/8 in.  
(714mm)  
Figure 8.1 - Top View  
Figure 8.2 - Side View  
36-5/8 in.  
(929mm)  
34-7/8 in.  
(886mm)  
33 in.  
(838mm)  
46-1/8 in.  
(1171mm)  
50 in. (1270mm)  
Figure 8.3 - Front View with Basic Surround Panel Set  
Figure 8.4 - Front View with Cast Panel Set  
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Mt. Vernon Pellet Insert (AE)  
B. Clearance To Combustibles, UL and ULC  
Built-in Unit - Rear Vent  
A
D
B
C
B
C
E
0 inch Clearance To Exposed Section And Face Trim  
Figure 9.1  
Location  
Configuration  
Top or Rent Vent  
Inches  
Millimeters  
A
B
C
Top of Hopper  
3
2
76  
51  
Side of Outside Skin  
Back of Hopper  
Top or Rear Vent  
Top Vent  
7-1/2  
2-3/4  
3
191  
70  
Rear Vent  
D
E
Vent Pipe to Combustible  
Cast Side to Side Wall  
Top or Rear Vent  
Top or Rear Vent  
76  
6
152  
Built-in Unit - Rear Vent with Outside Air  
WARNING  
Fire Risk.  
Comply with all minimum  
clearances to combustibles as  
specified.  
Failure to comply may cause  
house fire.  
6 in  
(152mm)  
Top/Rear Vent  
3 in. (76mm)  
NOTE:  
Illustrations reflect typical installations  
and are FOR DESIGN PURPOSES  
ONLY.  
Back of Hopper  
2.75 in. (70mm)  
Illustrations/diagrams are not drawn to  
scale.  
Outside Air  
Actual installation may vary due to  
individual design preference.  
Figure 9.2  
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Mt. Vernon Pellet Insert (AE)  
Built-In Vertical  
E. Minimum Opening for Masonry and Zero  
Clearance Fireplaces  
H
G
in  
mm  
F
I
in  
mm  
Figure 10.3  
in  
mm  
Location  
Rear Width  
Depth  
Inches  
24  
Millimeters  
610  
F
G
H
I
15  
381  
Height  
23-7/8  
34  
606  
se two  
degree elbows to  
Front Width  
864  
clear heat shield and hopper  
Figure 10.1  
C. Masonry and Zero Clearance Fireplaces  
F. Mantel Projections  
J
Face  
Trim  
Mantel  
K
B
A
C
D
E
Figure 10.2  
Location  
Inches Millimeters  
A
B
C
Insert side to combustible side wall  
Insert top to max. 2-1/4 inch face trim  
Insert side to max. 2-1/4 inch face trim  
6
0
0
152  
0
0
Figure 10.4  
D. Floor Protection  
The maximum mantel depth (J) is 12 inches (305mm) with  
a minimum vertical height (K) of 12 inches (305mm).  
Location  
Inches Millimeters  
D
E
Floor protection hearth extension from  
door opening  
However if your mantel has a depth of 10 inches (254mm)  
then the vertical minimum height is 10 inches (254mm).  
6
6
152  
152  
Floor protection to the side of door  
opening  
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Mt. Vernon Pellet Insert (AE)  
G. Removing Metal Floor of Factory-Built Firebox  
The firebrick (refractory), glass doors, screen rails, screen  
mesh and log grates can be removed from a factory-built  
firebox in order to gain minimum insert opening require-  
ments.  
Use 2 x 4 from insert  
packaging to support insert  
Any smoke shelves, shields and baffles may be removed  
from a factory-built firebox if attached with mechanical fas-  
teners.  
The metal floor of the factory-built firebox may be removed  
to facilitate the installation of the insert only when a 1/4  
inch (6mm) airspace is provided between the insert and  
the floor of outer wrap.  
Figure 11.3. If the floor is made of thin metal,  
we recommend using the 2 x 4 from the insert  
packaging to support the insert. The 2 x 4  
may need to be cut to the appropriate size.  
The following is only one example as there are many differ-  
ent models of factory-built fireplaces.  
Starter hole  
Keep sharp edge of  
metal floor away from  
power cord  
Mark area of  
floor to cut  
Figure 11.1. Measure and mark the metal  
floor for cutting. With a drill, make a starter  
hole in each corner.  
Figure 11.4. Place the insert into the fac-  
tory-built firebox. Ensure that the power  
cord can not be damaged by the sharp metal  
edge. You may need to cut out a notch to  
accomodate the cord.  
Leveling Leg  
Figure 11.2. Using a saws-all, cut out the  
floor.  
Figure 11.5. Ensure that the leveling leg is  
positioned over the 2 x 4 before leveling the  
insert.  
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Vent Information  
4
A. Venting Termination Minimum Requirements  
V
N
N
N
Electrical  
Ser ice  
V
V
Inside orner  
N
V
G
V
A
H
D
P
E
O
L
C
B
FIXED  
CLOSED  
FIXED  
CLOSED  
V
OPEN  
V
OPEN  
B
G
F
M
V
V
I
X
V
A
B
B
J or  
Figure 12.1  
V
G
Termination Cap  
X
Restricted Area  
Air Supply Inlet  
Gas Meter  
All minimum clearances are listed with an Outside Air Kit (OAK) installed, unless otherwise noted in table below.  
A
12 in.  
Above Finish Grade (the grade surface  
must be a non-combustible material  
24 in.  
Above grass, top of plants, wood or any other com-  
bustible  
B
12 in.  
48 in. no OAK  
Open door or window: below or to the side  
12 in.  
Clearance from any forced air intake of other appli-  
36 in. no OAK ance  
B
C
12 in.  
6 in.  
Open door or window: above  
12 in.  
15 in.  
Clearance horizontally from combustible wall  
Permanently closed window: above, below  
or to the side  
Vented directly through a wall, minimum length of  
horizontal pipe  
D
18 in.  
36 in. no OAK  
Vertical clearance to a ventilated soffit  
located above the terminal within a hori-  
zontal distance of 2 ft from the center-line  
of the terminal  
6 in. horizontal Minimum horizontal or vertical terminations must  
12 in. vertical  
protrude from wall  
NOTICE:  
E
F
12 in.  
12 in.  
12 in.  
36 in.  
Clearance to unventilated soffit  
Clearance to outside corner  
Clearance to inside corner  
Do NOT Terminate Vent:  
In any location that will allow flue gases or soot from enter-  
ing or staining the building.  
G
H
Above gas meter/regulator measured from  
horizontal center-line of regulator  
In any location which could create a nuisance or hazard.  
In any enclosed or semi-enclosed area such as a carport,  
garage, attic, crawl space, under a sun deck or porch,  
narrow walkway.  
I
36 in. USA  
72 in. Canada  
Clearance to service regulator vent outlet  
J
12 in.  
48 in. no OAK  
Clearance to non-mechanical air supply  
inlet to the building or the combustions air  
inlet to any other appliance  
Closely fenced area, or any location that can build up  
a concentration of fumes such as a stairwell, covered  
breezeway, etc.  
K
L
10 ft horizontal Clearance to mechanical air supply  
3 ft vertical  
7 ft.  
Above paved sidewalk, paved driveway  
located on public property  
NOTICE:  
Termination must exhaust above air inlet elevation.  
M
N
12 in.  
Under an open veranda, porch, deck or  
balcony  
It is recommended that at least 60 inches (1524mm) of  
vertical pipe be installed when appliance is vented directly  
through a wall. This will create a natural draft, which will  
help prevent the possibility of smoke or odor venting into  
the home during a power outage.  
See Note  
below*  
Electric service: above, below or to the  
side (location must not obstruct or interfere  
with access)  
O
P
24 in.  
12 in.  
Adjacent building, fences and protruding  
parts of the structure  
It will also keep exhaust from causing a nuisance or hazard  
by exposing people or shrubs to high temperatures.  
Clearance above roof line for vertical  
terminations  
The safest and preferred venting method is to extend the  
vent vertically through the roof or above the roof.  
*NOTE: Consult local building, fire officials or authorities having jurisdic-  
tion. Local codes or regulations may require different clearances.  
Page 12  
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B. Chimney and Exhaust Connection  
1. Chimney & Connector: Use 3 or 4 inch (76-102mm)  
diameter type "L" or "PL" venting system. It can be vented  
vertically or horizontally.  
WARNING  
Fire Risk.  
Only LISTED venting components may be  
2. Mobile Home: Approved for all Listed pellet vent. Use  
Listed double wall flue connector. AQuadra-Fire Outside  
Air Kit must be used with manufactured home installa-  
tions.  
used.  
NO OTHER vent components may be used.  
Substitute or damaged vent components may  
impair safe operation.  
3. Residential: Use 24 gauge single wall flue connector or  
Listed double wall flue connector to Class A Listed metal  
chimneys, or masonry chimneys meeting International  
Residential Code standards for solid fuel appliances.  
WARNING  
Vent surfaces get HOT, can cause burns  
if touched. Non-combustible shielding or  
guards may be required.  
4. INSTALL VENT AT CLEARANCES SPECIFIED BY THE  
VENT MANUFACTURER.  
5. Secure exhaust venting system to the appliance with at  
least 3 screws. Also secure all connector pipe joints with  
at least 3 screws through each joint.  
NOTE: All pipe must be welded seam pipe whenever  
possible. Seal pipe joints with high temperature silicone  
(500°F [260°C] minimum rated only).  
WARNING  
Improper installation, adjustment, alteration, service or  
maintenance can cause injury or property damage. Refer  
to the owner’s information manual provided with this appli-  
ance. For assistance or additional information consult a  
qualified installer, service agency or your dealer.  
NOTE: If burning shelled field corn, you must use  
approved venting specifically designed for corn. Follow  
the instructions from the venting manufacturer.  
C. Equivalent Feet of Pipe  
The table below can help you calculate the equivalent feet  
of pipe which is a method used to determine pellet vent size.  
Figure 13.1.  
Example of 3 Elbow-Rear Vent Termination Calculation  
Pellet Venting  
Component  
# of  
Feet of Multiplied Equivalent  
Components  
2 ft.  
Equivalent Feet  
Elbows  
Pipe  
By  
X
Feet  
5
o
90 Elbow or Tee  
3
15  
o
45 Elbow  
X
3
3 ft.  
Horizontal Pipe  
Vertical Pipe  
7
2
X
X
1
0.5  
7
1
Total Equivalent Feet  
23  
2 ft.  
Note: This is a generic example and is not  
intended to represent any specific fuel type.  
2 ft.  
Figure 13.1  
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D. Pipe Selection Chart  
WARNING  
The chart will help you in determining proper venting size  
according to the equivalent feet of pipe calculated in the Vent  
Termination Calculaltion Table and the altitude above sea  
level of this installation. See Figure 14.1.  
Fire Risk.  
Do NOT pack insulation or other  
combustibles between firestops.  
Locate the calculated equivalent feet of pipe on the vertical  
left side of the chart. Move to the right horizontally on the  
chart until you reach your altitude above sea level.  
ALWAYS maintain specified clearances  
around venting and firestop systems.  
Install firestops as specified.  
If you fall below the diagonal line, 3 or 4 inch (76 to 102mm)  
pipe may be used. If it is anywhere above the diagonal line,  
a 4 inch (102mm) diameter pipe is required.  
Failure to keep insulation or other material  
away from vent pipe may cause fire.  
The chart reveals that a 90° elbow is 5 times as restrictive  
to the flow of exhaust gases under positive pressure as one  
foot of horizontal pipe, and a foot of horizontal pipe is twice  
as restrictive as a foot of vertical pipe.  
30  
4 in. (102mm) Diameter Pipe Only  
Example 1  
20  
Equivalent Pipe  
Length In Feet  
Example 2  
10  
3 in. or 4 in. (76mm or 102mm) Diameter Pipe  
0
1
2
3
4
5
6
7
8
9
10  
ALTITUDE IN THOUSANDS OF FEET  
Figure 14.1  
Example 1: If the equivalent length of pipe is 23 feet with altitude of  
8,000 feet you must use 4 inch (102mm) diameter type “L” or “PL”  
vent.  
Example 2: If the equivalent length of pipe is 12 feet with altitude of  
6,000 feet you may use 3 or 4 inch (76 to 102mm) diameter type “L”  
or “PL” vent  
Page 14  
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Venting Systems  
5
A. Direct Connect Without Outside Air  
B. Direct Connect With Outside Air  
NOTE; Use metal plate  
around exhaust vent pipe  
and seal all edges with  
non-flammable insulation  
such as fiberglass, mineral  
wool or ceramic material.  
Do not use high tempera-  
ture caulking materials to  
seal any edge to prevent  
future serviceability.  
Outside Air  
through  
Rear Wall  
Figure 15.2  
Figure 15.1  
NOTE:  
CAUTION  
Never draw outside combustion air from:  
Illustrations reflect typical installations and are FOR  
DESIGN PURPOSES ONLY.  
Illustrations/diagrams are not drawn to scale.  
Actual installation may vary due to individual design  
preference.  
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
NOTE:  
WARNING  
In Canada, where passage through a wall or partition of  
combustible construction is desired, the installation shall  
conform to CAN/CSA-B365.  
Fire Risk.  
Inspection of Chimney:  
• Masonry chimney must be in good condition.  
• Meets minimum standard of NFPA 211  
• Factory-built chimney must be 6 inch (152mm)  
UL103 HT.  
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C. Full Reline With Outside Air  
CAUTION  
Check building codes prior to installation.  
NOTE: Check clearances carefully for this type of instal-  
Installation MUST comply with local, regional, state and  
national codes and regulations.  
lation to ensure adequate room for outside air venting.  
Consult local building, fire officials or authorities having  
jurisdiction about restrictions, installation inspection, and  
permits.  
NOTE: In Canada only a full reline is allowed per ULC  
S628, ORD ULC C1482-M1990.  
in  
mm  
min above  
in  
mm  
min below  
NOT  
se metal  
plate around  
exhaust vent pipe  
and seal all edges  
with non-flammable  
insulation such as  
fiberglass mineral  
wool or ceramic  
Outside Air  
Termination  
at  
o not use high  
temperature caulk-  
ing materials to  
seal an edge to  
prevent future  
himne Top  
serviceabilit  
Outside Air  
through  
Rear Wall  
Figure 16.1  
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Mt. Vernon Pellet Insert (AE)  
Mobile Home  
6
A. Mobile Home Installation  
CAUTION  
You must use a Quadra-Fire Outside Air Kit for instal-  
lation in a mobile home.  
Maintain structural integrity of mobile home:  
Floor, wall, ceiling and/or roof.  
Do NOT cut through:  
1. An outside air inlet must be provided for the combustion  
air and must remain clear of leaves, debris, ice and/or  
snow. It must be unrestricted while the appliance is  
in use to prevent room air starvation which causes  
smoke spillage. Smoke spillage can also set off smoke  
alarms.  
Floor joist, wall studs or ceiling trusses.  
Any supporting material that would affect the structural  
integrity.  
2. The combustion air duct system must be made of  
metal. It must permit zero clearance to combustible  
construction and prevent material from dropping into  
the inlet or into the area beneath the dwelling and  
contain a rodent screen.  
park Arrestor ap  
3. The appliance must be secured to the mobile home  
structure by bolting it to the floor (using lag bolts). Use  
the same holes that secured the appliance to the ship-  
ping pallet.  
torm ollar  
Roof lashing  
4. The appliance must be grounded with #8 solid copper  
grounding wire or equivalent, terminated at each end  
with an NEC approved grounding device.  
oist hield irestop  
Approved lass L  
5. Refer to Clearances to Combustibles and floor pro-  
tection requirements on pages 9 & 10 for listings to  
combustibles and appropriate chimney systems.  
or  
L
ellet ent  
6. Use silicone to create an effective vapor barrier at  
the location where the chimney or other component  
penetrates to the the exterior of the structure.  
7. Follow the chimney manufacturer’s instructions when  
installing the vent system for use in a mobile home.  
Figure 17.1  
8. Installation shall be in accordance with the Manufactur-  
ers Home & Safety Standard (HUD) CFR 3280, Part  
24.  
WARNING  
Installation must comply with Manufactured Home and  
Safety Standard (HUD), CFR 3280, Part 24.  
WARNING  
Never install in a sleeping room.  
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Appliance Set-Up  
7
A. Leveling System  
B. Outside Air Kit Instructions  
Included in Kit: 2 wire ties, 1 collar assembly,  
1 termination cap assembly, 1 trim ring, fasteners.  
The leveling bolts are located on the sides of the appliance,  
front and rear. To access the bolts, remove the front access  
panels. Reach in and turn the bolt to the desired height to  
level the appliance.  
NOTE: 3 INCH ALUMINUM FLEX PIPE NOT INCLUDED.  
Tools Needed: Phillips head screw driver; wire cutters;  
hole saw or jig saw.  
1. Measure distance from floor to air vent opening in appli-  
ance and mark location on wall.  
2. Use saw to cut opening in wall. Cut a 3-1/2 to 4 inch  
(89-102mm) opening on inside wall and a 4 to 4-1/2  
inch (102-114mm) opening on outside of house.  
3. Use wire ties to secure flex pipe to collar assembly.  
4. Slide trim ring over flex pipe and run pipe through wall.  
5. Attach flex pipe (not included) to outside termination  
cap with second wire tie.  
6. Secure termination cap to outside surface.  
7. Secure trim ring to interior wall.  
CAUTION  
Never draw outside combustion air from:  
Wall, floor or ceiling cavity  
Enclosed space such as an attic or garage  
Leveling Bolts - 2 on each side  
Figure 18.1  
Collar  
Wire Ties  
3 inch Aluminum Flex  
Pipe (not included)  
Trim Ring  
Termination Cap  
Figure 18.2  
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C. Hearth Support  
Included in Kit: (1) bottom, (1) trim front, (2) trim sides, (2)  
trim extensions  
7. Place the assembled hearth support under the insert.  
Lower the leveling bolts if necessary to keep the insert  
level.  
8. Open the door and attach the hearth support to the insert.  
There are 9 attachment holes. Figure 19.3.  
Tools Needed: Phillips head screw driver, measuring tape,  
gloves  
1. Remove contents from box and lay on protective surface  
to avoid scratching the paint.  
2. Lay front and sides face down. Bend the tabs down  
toward the inside. Figure 19.1.  
attachment holes - on  
3. The side pieces are shipped flat. It is must easier to flex  
each side and in the front  
the sides into a bowed position before installing.  
4. Lay the cast bottom face up. Attach the 2 sides FIRST and  
then the front piece. Figure 19.2.  
5. Turn the cast bottom right side up and attach the panel  
extensions. Note the alignment hole.  
6. Attach the appropriate footers depending on the panels  
& trim set you are installing. The footers come in 2 sizes,  
3 and 5 inches. Discard the footers not used.  
Figure 19.3  
D. Removal of Cast Sides  
You will need to remove the cast sides in order to install  
the panel and trim set.  
1. There is a latch on the back side of the cast side in the  
middle of the top opening of the cast side as indicated  
in Figure 19.4.  
Bend tabs down. Shipped  
flat from the factory.  
2. Place your fingers inside the opening and squeeze  
the latch. The side can now be pulled toward you and  
removed. Place on a protective surface so as not to  
damage the finish.  
3. To replace the side, set the bottom in first. Squeeze the  
latch in an open position. Place the cast side into posi-  
tion and then release the latch. The latch hooks onto a  
bracket to hold the side in place.  
Figure 19.1  
3 inch  
high Set  
Location of Latch  
for Removing  
Cast Sides  
Attach Trim to Insert from  
inside Insert.  
5 inch  
high Set  
Lower the leveling  
bolts if necessary to  
keep the insert level  
when installing the  
Hearth Support.  
3 in  
Basic  
Cast  
5 in  
Install Front Trim Last,  
Corner Overlap Side  
Trim Pieces  
Attach Trim to Base  
from underneath  
Figure 19.4 - Shown with Cast Panel Set  
Figure 19.2  
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E. Panel and Trim Set - Cast  
F. Panel & Trim Set, Basic  
Included in Panel & Trim Kit: (2) corner brackets and set  
screws; (1) trim set, 3 piece; (2) side panels; (1) top panel;  
(4) screws.  
Included in Panel Kit: (2) side panels, left and right; (1)  
panel top; (1) fastener package.  
Included in Cast Trim Kit: (2) cast trim legs, left and right; (1)  
cast trim header; (2) cast trim footers, left and right; (1) fastener  
package.  
Tools Needed: Powered Phillips head screw driver  
Tools Needed: Powered Phillips head screw driver  
1. Secure the top panel to the panel sides with the  
screws provided. Figure 20.3.  
1. Remove contents from box being careful not to scratch or  
damage the cast trim pieces.  
2. Assemble the trim with the (2) corner brackets  
provided. Figure 20.4.  
2. Lay the panel set face down on protective covering to prevent  
scratching the painted surface.  
3. Remove the 2 cast sides and slide the assembled  
trim over the assembled panel set. See Figure 19.4  
on page 19.  
3. Secure the panel legs to top panel with the screws  
provided.  
4. Carefully slide panel and trim over the top of the insert  
into place matching the mounting holes on the panel  
with the mounting holes on the insert. Secure with  
screws provided. Figure 20.5.  
4. Now bend the tabs down toward the backside of the panel  
set, 5 on top and 2 on each leg. Leave the panel set face  
down. Figure 20.1.  
5. Place the corresponding cast trim pieces ( 2 cast trim legs  
and 1 cast trim header) underneath the panel set, also face  
down.  
Back of Top Panel  
Screws  
6. Place washer provided over tab and secure the trim and panel  
together with screw. Continue for all tabs.  
7. Secure cast footers with screws.  
8. Remove both left and right cast sides from insert. See Figure  
Back of Side Panel  
19.4 page 19.  
9. Slide panel and trim over the top of the insert into place  
matching the mounting tabs on the panel with the slots on  
the insert.  
Figure 20.3  
1. Screw panels  
2. Bend tabs down  
together  
1. Screw panels  
together  
2. Bend tabs  
down  
Figure 20.4  
3. Install Cast Trim Header  
Figure 20.1  
Shown with trim installed on panel set  
Figure 20.2- Completed View  
Figure 20.5  
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G. Optional Log Set Placement Instructions  
2 PIECE LOG SET INSTALLATION  
1. Place the left log as shown. There are 2 indentations in  
the bottom of the log to fit over the screw heads in the  
firebox. Figures 21.1 and 21.2.  
2. Place the right log in front of the 2 screw heads in the  
firebox. Figures 21.3 & 21.4.  
Right Log  
CAUTION  
Logs are FRAGILE. Use extreme care when handling or  
cleaning logs.  
Log rests in front of screws  
Figure 21.3  
Left Log  
Log fits over screws  
Figure 21.1  
Figure 21.4  
NOTICE:  
Log has indentations on the  
bottom to fit over the screw heads.  
Due to the abrasive nature of a pellet appliance fire, the  
logs are not covered under warranty. Any placement vari-  
ation other than shown here can cause excessive heat  
and shall void the appliance warranty.  
Figure 21.2  
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H. Wall Control Thermostat Installation  
1. When mounting the wall control thermostat on the wall,  
be sure to follow your wall control’s installation instruc-  
tions carefully.  
12 volt Power Inlet (for  
optional battery back-up)  
NOTE: The wall control thermostat should be  
mounted on an inside wall and not in direct line  
with the appliance convection air.  
Houshold Power Inlet  
NOTE: If the wall control thermostat is located too  
close to the appliance, you may need to set the  
temperature setting slightly higher to maintain the  
desired temperature in your home.  
Green Wire  
White Wire  
Red Wire  
2. There is a 5 screw terminal block located on the back  
lower left corner of the appliance directly above the  
power cord inlet.  
Thermostat Wires in Center 3 Screws  
The center 3 screws are for the wall control thermostat  
wires and the 2 outer screws are mounting screw and  
should not have wires attached to them.  
The thermostat wires are color coded. The green wire  
is on the top, the white in the middle and the red on the  
bottom.  
CAUTION  
hock hazard.  
Do NOT remove grounding prong from plug.  
Plug directly into properly grounded 3 prong  
receptacle.  
Route cord away from appliance.  
Do NOT route cord under or in front of appliance.  
Figure 22.1  
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Operating Instructions  
8
2. Other Fuels  
This appliance has been tested and approved by Hearth &  
Home Technologies for shelled field corn, wheat and black  
oil sunflower seeds.  
CAUTION  
Tested and approved for wood pellets, shelled field  
corn, wheat and black oil sunflower seeds. Burning  
of any other type of fuel voids your warranty.  
When purchasing corn or wheat to burn in your appliance,  
read the ingredient label very carefully. Do NOT purchase  
fuel that contains any additives such as oils (i.e. soybean  
oil) and meals as it will result in poor unit performance. If  
you are buying corn or wheat the only ingredient that should  
be listed is corn or wheat.  
A. Fuel Size, Material and Storage  
1. Wood Pellets  
Shelled field corn must be 15% or less moisture content. The  
corn must be clean and free from debris. Never burn corn  
straight from the field. Stalk parts, excessive fines and cob  
remnants, etc. will clog the auger mechanism. Corn with  
excessive grain dust must be screened by sifting with 3/16  
inch (4.76mm) mesh screening.  
Wood pellets are made from sawdust or wood by-products. If  
the source material is hardwood, they can have a higher mineral  
content, creating more ash. Fuels containing bark will also have  
higher ash content.  
Minerals and other non-combustible materials such as sand  
will turn into a hard, glass-like substance called a clinker when  
heated to the extreme temperatures our firepot reaches. This  
is what forms clinkers in the bottom of the firepot. Trees from  
different areas will vary in mineral content. That is why some  
fuels produce more clinkers than others.  
WARNING  
Risk of Chemical Poisoning.  
Do Not burn treated seed corn  
Pellets are manufactured in either 1/4 inch or 5/16 inch (6-8mm)  
diameter and should be no more than 1-1/2 inches (38mm)  
in length. Pellet lengths may even vary by lot from the same  
manufacturer which is why the feed rate may need to be adjusted  
occasionally. If you burn pellets longer than 1-1/2 inches  
(38mm) you may have an inconsistent fuel feed rate and/or  
missed ignitions.  
• Chemical pesticides are harmful or fatal if  
swallowed  
• Burning treated seed corn will void your  
warranty  
Do not burn treated seed corn in your appliance. Seed corn  
is treated with chemical pesticides that are harmful or fatal if  
swallowed; therefore, seed corn is dangerous to have in the  
house, expecially where children can reach it. Burning treated  
seed corn in your appliance will void your warranty and will  
destroy the exhaust system on the unit.  
Pellet fuel quality can greatly fluctuate. The Advanced Energy  
(AE) appliance has been designed to burn a wide variety of fuels,  
giving you the choice to use the fuel that is most economical in  
your region. Premium wood pellets have the lowest ash content,  
under 1%. Standard grade pellet, high ash pellets, corn and  
other biomass fuels all have higher ash content.  
When changing to a different fuel, be sure to empty the hopper  
of the previous fuel and vacuum the hopper before you fill it  
with the new fuel. Make the appropriate selection on the FUEL  
SELECTION screen on the thermostat wall control. The burn  
rate, BTU content and heat output will all vary depending on  
fuel selected. See Figure 23.3 on page 23.  
The higher the ash content, the more often the ash pan will need  
to be emptied. Premium wood pellets will produce the least ash  
and tends to produce the highest heat output.  
Pellets made from hardwoods (i.e. oak) have a higher ash content  
than pellets made from softwoods (i.e. pine). The hardwood  
pellets may require more air to burn properly so make sure you  
have the wall control on the correct setting.  
3. Storage  
If you are burning a higher ash fuel and your firepot and ash pan  
are filling quickly, set the wall control on “Utility Pellet” and the  
auto-clean system will empty the firepot more frequently.  
Wood pellets should be left in their original sealed bag until  
using. This will prevent moisture absorption.  
Shelled corn, wheat or sunflower seeds should be stored in  
a tight container where it will not absorb moisture from damp  
or wet floors. This will also prevent rodents from becoming  
a problem.  
Always burn dry fuel. Burning fuel with high moisture content  
takes heat from the fuel and tends to cool the appliance,  
robbing heat from your home. Damp pellet fuel can clog the  
feed system.  
Do not store any pellet fuel within the clearance requirements  
or in an area that would hinder routine cleaning and  
maintenance.  
We recommend that you buy fuel in multi-ton lots whenever  
possible. However, we do recommend trying various brands  
before purchasing multi-ton lots to ensure your satisfaction.  
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B. General Operating Information  
C. Before Your First Fire  
1. First, make sure your appliance has been properly installed  
and that all safety requirements have been met. Pay  
particular attention to the fire protection, venting and wall  
control thermostat installation instructions.  
See Wall Control Thermostat Manual  
for detailed operating instructions.  
2. Double check that the ash pan and firebox are empty and  
then close the front door.  
1. Wall Control Thermostat - Automatic Setting  
The appliance is like most modern furnaces; when the  
wall control thermostat calls for heat, your appliance will  
automatically light and deliver heat. When the room is up to  
temperature and the wall control is satisfied the appliance  
will shut down.  
CAUTION  
Tip of thermocouple must be in contact with the inside  
end of the thermocouple cover  
Missed ignitions can occur.  
In the automatic setting the heat output level is controlled  
by the wall control. Select “Automatic” on the AUTO/  
MANUAL screen. Figure 24.1.  
D. Starting Your First Fire  
1. Fuel Selection  
To start your first fire, you must select the appropriate fuel on  
the FUEL SELECTION screen on the wall control to match the  
fuel you have chosen to burn.  
Automatic  
Manual  
Off  
If the proper fuel is not selected your appliance will not operate  
properly. For example, if you have selected wood pellets and  
you are burning corn, the appliance may not light or may go out  
or overfeed. Even if the correct fuel is already highlighted, press  
“select” anyway to ensure proper initialization of the system.  
Figure 24.3.  
Figure 24.1  
2. Wall Control Thermostat - Manual Setting  
2. Comfort Level Selection  
When you select “Manual” on the AUTO/MANUAL screen  
the appliance will still automatically turn on and off  
according to the temperature setting. However, you will  
be able to manually control the heat output levels. Adjust  
the heat output levels by using the HEAT OUTPUT LEVEL  
screen.  
Once your fuel is selected, select the temperature at the desired  
setting on the SET COMFORT LEVEL screen. Figure 24.4.  
3. Automatic or Manual Setting  
The automatic setting will control the heat output based on  
the comfort level selection. The manual setting allows you to  
manually control the heat output settings. See Ignition Cycles  
on page 25.  
NOTE: See the Wall Control Thermostat manual for detailed  
instructions.  
Medium  
FUEL SELECTION  
Corn  
Utility Pellet  
Softwood Pellet  
Sunflower Seeds  
Figure 24.2  
Wheat  
3. Auto-Clean Firepot System  
Hardwood Pellet  
Your appliance is equipped with an automatic firepot  
cleaning system that will change the frequency of cleaning  
based on the fuel being burned.  
DONE  
SELECT  
Figure 24.3  
The auto-clean system will clean itself immediately on  
initial plug in. If there is a power outage, as soon as power  
is restored it will automatically clean itself.  
Figure 24.4  
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Mt. Vernon Pellet Insert (AE)  
G. Ignition Cycles  
E. Fire Characteristics and Flame Height  
Adjustment  
Aproperly adjusted fire with the heat output on HIGH has an  
active flame pattern that extends out of the firepot approxi-  
mately 8 inches (203mm).  
The Advanced Energy engine is controlled by the digital wall  
control. The digital display on the wall control will tell you  
what your appliance is doing in the upper left corner, above  
the line.  
If the fire has tall flames with black tails and seems some-  
what lazy, the flame height will need to be reduced. If  
the fire is not 8 inches (203mm) tall, the flame height will  
need to be increased. A medium and low setting will give  
a shorter flame.  
Every time the thermostat calls for heat, the appliance steps  
through five cycles:  
1. Ignition cycle  
2. Soft-start cycle  
3. Heating cycle  
4. Shut down cycle  
5. Cleaning cycle  
The flame will rise and fall somewhat. This is normal.  
With your appliance in Manual mode and the heat output  
level set to High, adjust the flame height using the FLAME  
HEIGHT ADJUST screen under USER SETTINGS on the  
wall control. Figure 25.1.  
The duration and characteristics of these cycles may be dif-  
ferent with each type of fuel selected.  
1. Start-Up  
During this cycle:  
The igniter turns on for 90 seconds to heat up the air  
in the firepot  
The combustion blower starts  
Vacuum switch comes on  
Feed motor turns on adding fuel to the firepot and  
the appliance waits for the fire to start  
Figure 25.1  
The duration of start-up depends on the type and quality of  
fuel used. It is normal to see some smoke during the igni-  
tion process as moisture evaporates and the fuel lights. The  
smoke will stop once the fire starts.  
F. Battery Back-up System (Optional)  
The appliance has been designed to operate on an optional  
battery back-up system. If you have frequent power outages  
in your region, hook the appliance up to a 12 volt battery and  
it will automatically switch to battery power in the event of  
power failure. There will be a battery icon that appears on  
your wall control to let you know you are now operating on  
battery power.  
If you are lighting your appliance for the first time the feed  
tube is empty and it can take some time to fill it with fuel  
before you will see a fire. To speed up this process, put a  
handful of fuel in the firepot. You can also do this when you  
have run your hopper dry.  
2. SS-Low / SS-Med (Slow-Start Low, Slow-Start Medium)  
Once you are operating on battery power, you must manually  
light the fire in the appliance as it will no longer automatically  
light. Use only approved fire starting gel to start the fire. The  
high burn rate is no longer available on battery back-up as  
each level drops down one level. For example; the high burn  
becomes medium high burn and so on.  
Once the fire is lit, the appliance moves into the low soft-start  
cycle as it continues to build the fire. In this cycle, more fuel  
will be added. As the fire builds, the appliance will change to  
medium soft-start mode and the heating cycle begins.  
3. Auto / Man - L, ML, M, MH, H  
We recommend a 12 volt deep cycle battery, (i.e., marine  
or RV type). If the battery charge falls below 10 volt it can  
no longer sustain the appliance operation and the appliance  
will shut down. A 12 volt battery cable is available through  
your local dealer.  
There are two choices in the Automatic / Manual menu of  
how your appliance will operate.  
In Automatic Mode, the wall control will turn the heat output  
level up or down depending on how far the room tempera-  
ture is from the desired temperature. The digital display will  
read AUTO:M as an example of automatic, medium level.  
CAUTION  
As the room temperature approaches the desired tempera-  
ture, the appliance will turn down to lower settings. When  
you change the appliance to Manual, set the heat output set-  
ting from the main screen. The right bottom button will read  
HEAT OUTPUT.  
• Hook up to battery terminals BEFORE you  
plug battery into the appliance.  
• Damage to internal electronic components  
may occur.  
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3. Auto / Man - L, ML, M, MH, H (Cont’d)  
WARNING  
You can operate the appliance from any of the 5 levels. On  
the lowest level, the appliance will stay on longer, burn less  
fuel per hour, but will take longer to bring the home up to  
your desired temperature. On the highest setting, the appli-  
ance will burn more fuel per hour, but bring your home up to  
temperature more quickly.  
Fire Risk  
Do NOT operate appliance:  
With appliance door open.  
Firepot floor open.  
Do NOT store fuel:  
Closer than required clearances to com-  
bustibles to appliance  
Within space required for loading or ash  
removal.  
Regardless of the heat output level, when the home reaches  
your set temperature, the appliance will go into the shut  
down cycle. In Manual mode heat output does not change.  
Turn to OFF to stop operation.  
4. Shutdown  
Once your home has reached your set temperature, the  
appliance will stop feeding fuel and allow the fire to dimin-  
ish. The convection blower will continue to run until the  
appliance cools to appropriate temperature and will go into  
the auto-clean cycle.  
WARNING  
Fire Risk.  
Keep combustible materials, gasoline  
and other flammable vapors and liquids  
clear of appliance.  
5. Auto Clean  
The firepot auto-clean system will cycle when the appliance  
is first plugged in:  
Do NOT store flammable materials in the appliance’s  
vicinity.  
Do NOT use gasoline, lantern fuel, kerosene, charcoal  
lighter fluid or similar liquids to start or “freshen up” a  
fire in this heater.  
Keep all such liquids well away from the heater while it  
is in use.  
Combustible materials may ignite.  
• When the house reaches temperature and the appli-  
ance shuts down.  
• At prescribed intervals, depending on the type of fuel  
selected.  
If your appliance is running and the auto-clean cycle is initi-  
ated, the appliance will revert to shut down cycle.  
The floor of the firepot will open and deposit the ash into the  
ash pan. It takes approximately 2 minutes to complete the  
auto-clean cycle. The floor will then shut, and if the thermo-  
stat is still calling for heat, the fire will start again, continuing  
the heating process.  
During this auto-clean cycle, the convection blower will con-  
tinue to run.  
Additional Screen Messages:  
READY It is telling you that the home is up to temperature  
and doesn’t need any heat.  
- - - - - The screen will show 5 dashes when the wall  
control and the control board are NOT communicating with  
each other. Check that the wiring on the thermostat is prop-  
erly connected.  
MAINTENANCE BURN The maintenance burn is to keep  
the system from shutting down when operating on battery  
backup. The appliance will not automatically re-light in  
manual mode.  
OFF The AUTO/MANUAL SETTING screen has been set  
to OFF. Set the appliance to OFF when performing periodic  
maintenance to prevent an unexpected startup.  
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H. Quick Start Guide  
NOTICE: Any button pressed will turn on the backlight. Wall control will automati-  
cally revert back to the starting screen if there is no activity for 15 seconds; except  
for the “CONFIRM FUEL CHANGE” screen.  
CHOOSING FUEL TYPE  
CHOOSING TEMP UNIT:  
Buttons  
:
M
R
A
°F or °C  
R
A
:
M
U
et at:  
et at:  
:
M
R
A
MENU  
E
U
U
et at:  
MENU  
1. At the starting screen, press “MENU”  
button once or twice until “MENU”  
screen appears.  
MENU  
Wall Control for Reference  
1. At the starting screen, press “MENU”  
button once or twice until “MENU”  
screen appears.  
M
N
TURNING ON APPLIANCE  
et omfort Level  
Auto Manual Off  
uel T pe  
:
M
R
A
M
N
et omfort Level  
Auto Manual Off  
uel T pe  
ser ettings  
et at:  
ser ettings  
2. Highlight “FUEL TYPE” using the “UP/  
DOWN” buttons to the right side of the  
display. Press “SELECT”.  
MENU  
1. At the starting screen, press “MENU”.  
2. Highlight “USER SETTINGS” using the  
“UP/DOWN” buttons to the right side of  
the display. Press “SELECT”.  
M
N
L
L
TION  
et omfort Level  
Auto Manual Off  
uel T pe  
oftwood ellet  
unflower eeds  
Wheat  
R
TTIN  
ser ettings  
ardwood ellet  
Temp nits  
lame eight Adjust  
Temp ifferential  
2. Highlight “AUTO/MANUAL/OFF”.  
Press “SELECT”.  
3. Scroll down and highlight “HARD-  
WOOD PELLET” or your fuel type.  
4. Now press “SELECT” to choose new  
fuel  
2. Highlight “TEMP UNITS F/C” using the  
“UP/DOWN” buttons to the right side of  
the display. Press “SELECT”.  
A
TO MAN AL  
Automatic  
TTIN  
Manual  
Off  
ON IRM  
L
AN  
lease empt hopper  
of old fuel t pe and  
ensure firebox is clean  
lease refer to  
section in manual  
DONE  
3. Highlight “MANUAL”. Press “SELECT”.  
4. Press “DONE” twice or wait 15 seconds  
for starting screen to reappear.  
5. Press “DONE” to confirm fuel  
change.  
3. Press the “UP” or “DOWN” button  
to set desired temperature unit and  
press “SELECT”..  
6. Press “DONE” twice or wait 15 sec-  
onds for starting screen to reap-  
pear.  
7. Fill the hopper with fuel, and if the  
hopper was completely empty, or has  
run out of fuel, throw approximately  
1/2 cup of pellets into the firepot.  
4. Press “DONE”. Press “DONE” again,  
or wait 15 seconds for starting screen  
to reappear.  
8. Be sure the hopper lid and glass  
door are both closed.  
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H. Quick Start Guide (Cont’d)  
SETTING COMFORT LEVEL  
SETTING HEAT OUTPUT  
:
M
:
M
R
A
R
A
et at:  
oldat:  
MENU  
E
U
U
MENU  
E
U
U
1. At the starting screen, press “HEAT  
OUTPUT”.  
1. Press and hold “UP” or “DOWN” but-  
ton to set desired temperature.  
NOTE: Set temperature must be 3  
degrees higher than room  
temperature for appliance to  
start.  
Medium igh  
2. Use the “UP” button to change “HEAT  
OUTPUT LEVEL” to ”MEDIUM-HIGH”.  
3. Press “DONE” or wait 15 seconds for  
starting screen to reappear.  
2. Press “HOLD TEMP”.  
T
OM ORT L  
L
ON OL  
R
ON  
M
3. Press “DONE”.  
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SOLUTIONS  
1. Noise is caused by metal expanding and contracting as  
it heats up and cools down, similar to the sound pro-  
duced by a furnace or heating duct. This noise does not  
affect the operation or longevity of your appliance.  
I. Frequently Asked Questions  
ISSUES  
1. Metallic noise  
2. Ash buildup on glass  
3. Glass has turned dirty  
2. This is normal. Clean the glass.  
3. Excessive build up of ash. The lower burn settings will  
produce more ash, the higher burn settings produce  
less. The more it burns on low the more frequent clean-  
ing of the glass is required.  
4. Fire has tall flames with black tails and is lazy  
4. The flame height adjustment needs to be reduced or  
the firepot needs cleaning. Heat exchanger or exhaust  
blower needs cleaning.  
5. Excessive smokey start-up  
6. Large flame at start-up  
5. Either the firepot is dirty or there is too much fuel at  
start-up and not enough air.  
6. This is normal. Flame will settle down once the fire is  
established. Some smoke is normal.  
7. Mechanical Noise  
7. The floor of the firepot in the auto-clean system may  
make some noise as it scrapes the ash into the ash  
pan.  
CAUTION  
Odors and vapors released during initial operation.  
Curing of high temperature paint.  
Open windows for air circulation.  
Odors may be irritating to sensitive individuals.  
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With proper installation, operation, and maintenance your appliance will provide years of  
trouble-free service. If you do experience a problem, this troubleshooting guide will assist  
a qualified service person in the diagnosis of a problem and the corrective action to be  
taken. This troubleshooting guide can only be used by a qualified service technician.  
Troubleshooting  
9
Possible Cause  
Corrective Action  
Error Message  
Bad wall control or control board  
3 wires have loose connections or installed  
wrong  
Replace wall control or control board  
Check connections  
LOW BATTERY  
Battery supply on battery backup is drained  
Recharge battery  
BAD TC DROP TUBE  
Drop tube thermocouple is broken or leads are Check connections  
reversed  
TC = Thermocouple  
Replace thermocouple  
BAD TC FIREPOT  
Firepot thermocouple is broken or leads are  
reversed  
Check connections  
TC = Thermocouple  
Replace thermocouple  
SNAP DISC TRIPPED  
Overheat sensor (snap disc) has tripped  
Vacuum switch is bad  
Unplug the appliance and then manually  
reset snap disc  
Check connections. By-pass vacuum  
with jumper wire, if run, switch is bad.  
Replace switch  
VACUUM SW ERROR  
SW = Switch  
Check vacuum hose  
Vacuum hose is plugged/disconnected  
COMB BLOWER JAMMED Combustion blower is blocked/jammed  
Remove blockage  
Replace blower if necessary  
Must unplug the appliance to clear error  
Pull the feed system and inspect  
Clear jam and then press Retry Button  
Check connections, if OK replace igniter  
AUGER JAMMED  
MISSED IGNITION  
Auger jammed, feed motor bad  
Igniter bad or poor harness connection  
Out of fuel or fuel is bridging in hopper  
Break up bridging pellets  
Refill hopper  
Faulty firepot thermocouple, connection is  
shorted  
Replace the thermocouple and then  
press Retry  
MIN FIREPOT TEMP  
Out of fuel  
Refill hopper  
Add handful of pellets to the firepot  
Press the Retry button  
MAX DROP TUBE TEMP  
CONV BLOWER JAMMED  
Wrong fuel table setting  
Confirm setting matches burning fuel  
Adjust flame height  
Flame height set too high  
Convection blower blocked/jammed  
Remove blockage  
Replace blower if necessary  
Must unplug appliance to clear error  
CHECK ASHPAN  
Auto-clean jammed  
If ash pan is empty, check for a jam. Use  
a screw driver and firmly push in the  
firepot floor holes and flex spring and  
push toward home to release jam.  
Auto-clean switch is bad  
Replace switch  
Linkage has become disconnected  
Reconnect linkage.  
Hopper lid open while you refill hopper  
Fill hopper between cycles  
Adjust or replace switch  
Switch is out of adjustment (auger will not  
function)  
SCREEN GOES BLANK  
Static discharge or nearby lightening or  
Electric Fast Transients at the input mains  
Unplug the power to the appliance and  
plug it back in  
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Maintaining & Servicing Your Appliance  
10  
A. Proper Shutdown Procedure  
CAUTION  
1. Set the wall control thermostat to “OFF” on AUTOMATIC/  
MANUAL SETTING screen and let the appliance com-  
pletely cool. Figure 31.1. The exhaust blower must be  
off before you can unplug the appliance before servicing.  
Shock and Smoke Hazard  
• Proper Shutdown Procedure must be followed.  
• Smoke spillage into room can occur if appliance  
is not cool before unplugging.  
2. Smoke spillage into the room can occur if the appliance  
• Risk of shock if appliance not unplugged before  
servicing appliance.  
is not cool before unplugging.  
3. There is a risk of shock if the appliance is not unplugged  
before servicing the appliance.  
Follow the detailed instructions found in  
this section for each step listed in the chart  
below.  
Automatic  
Manual  
Off  
Figure 31.1  
B. Quick Reference Maintenance Chart  
Cleaning or Inspection  
Frequency  
Daily Weekly Every 2 Monthly Yearly  
Weeks  
Ash Pan - Burning Pellets  
Every 5 bags of fuel  
Every 1 bag of fuel  
OR  
OR  
X
Ash Pan - Burning Alternate Fuels  
Ash Removal from Firebox  
X
More frequently depending on the OR  
fuel type or ash build-up  
X
Auto-Clean Inspection  
Blower, Combustion (Exhaust)  
Blower, Convection  
More frequently depending on the OR  
fuel type  
X
X
More frequently depending on the OR  
fuel type  
X
X
More frequently depending on the OR  
fuel type  
Door Latch Inspection  
Prior to heating season  
OR  
OR  
OR  
OR  
OR  
Firebox - Prepare for Non-Burn Season At end of heating season  
X
Firepot - Burning Pellets  
Firepot - Burning Alternate Fuels  
Glass  
Every 3 bags  
Every 1 bag  
X
X
When clear view of firepot  
becomes obscured  
X
Heat Exchanger & Drop Tube  
Hopper  
Every 1 ton of fuel  
OR  
X
Every 1 ton of fuel or when chang- OR  
ing fuel types  
X
Top Vent Adapter  
Venting System  
More frequently depending on the OR  
fuel type or ash build-up  
X
X
More frequently depending on the OR  
fuel type  
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C. General Maintenance and Cleaning  
3. Cleaning Ash Pan  
Frequency:  
1. Types of Fuel  
Wood Pellet Fuel: Weekly or every 5 bags of fuel  
Alternate Fuel: Daily  
By: Homeowner  
Depending on the type of fuel you are burning will dictate how  
often the firepot cleans itself. If the fuel you are burning has  
a high dirt or ash content or you are burning other biomass  
fuels, it may be necessary to do a more thorough cleaning  
during the burn season.  
Locate the ash pan underneath the firepot. Slide the  
ash pan straight out. Empty into a non-combustible  
container and re-install ash pan. When replacing ash  
pan push it back until it catches on the 2 side latches.  
See Disposal of Ashes below.  
The auto-clean firepot system will routinely clean the  
firepot, at shutdown when the wall control is satisfied or the  
predetermined amount of burn time has elapsed.  
4. Ash Removal from Firebox  
A clinker is formed when dirt, ash or a non-burnable  
substance is heated to 2000°F (1093°C) and becomes glass-  
like. Clinkers filling the ash pan will have to be cleaned out  
more often than ash. Excessive clinkers will eventually jam  
the auto-clean system and generate an error. Figure 32.1.  
Frequency: Weekly or more frequently depending on  
fuel type or ash build-up.  
By: Homeowner  
There must not be any hot ashes in the firebox during  
cleaning so allow the appliance to completely cool.  
Frequent cleaning of the ash in the firebox with a vacuum  
cleaner will help slow down the build-up of ash in the  
exhaust blower and vent system.  
WARNING  
Disposal of Ashes  
Ashes should be placed in metal container  
with tight fitting lid.  
Clinker  
Ashes should be retained in closed container  
until all cinders have thoroughly cooled.  
Figure 32.1 - Large Clinker  
2. Auto-Clean System Inspection  
5. Disposal of Ashes  
Frequency: Monthly or more frequently depending  
Frequency: As needed  
By: Homeowner  
on fuel type  
By: Homeowner  
Ashes should be placed in a metal container with a  
tight-fitting lid. The closed container of ashes should  
be placed on a non-combustible floor or on the ground,  
well away from all combustible materials, pending final  
disposal.  
a. The appliance must be in complete shutdown,  
completely cool and the exhaust blower off.  
b. Inspect the auto-clean springs for any degradation or  
deformation. As the springs heat up and cool down  
they can lose tension.  
If the ashes are disposed of by burial in soil or otherwise  
locally dispersed, they should be retained in the  
closed container until all cinders have been thoroughly  
cooled.  
If there is a gap showing above the firepot floor it means  
the springs have lost their tension and can not keep  
the floor in the proper position.  
This will cause ignition problems and fuel falling into  
the ash pan. Replace them if that occurs.  
c. Inspect the holes in the firepot floor for any debris.  
They must be kept clear. If you are burning corn, the  
holes have a tendency to fill with particles which will  
need to be removed.  
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d. A Micro Cleaning Kit can be purchased at your local  
hardware store as an accessory for a shop vacuum.  
Figure 33.2. Assemble the crevice tool. Figure 33.3.  
6. Cleaning Firepot with Firepot Clean-Out Tool  
Frequency:  
Softwood Pellets: Weekly or every 5 bags  
Hardwood Pellets: Weekly or every 3 bags  
Alternate Pellets: Daily or every 1 bag  
By: Homeowner  
a. The appliance must be in complete shutdown,  
completely cool and the exhaust blower off.  
b. It may be necessary to use your firepot clean-out tool  
to chip away material that has built up on the sides of  
the firepot and to push out any clinkers. Larger clinkers  
may have to be removed from the top of the firepot.  
Corn clinkers can be especially difficult to break up. If  
the clinker adheres to the sides of the firepot, you will  
need to manually clean the firepot.  
Figure 33.2  
c. After cleaning the firepot and inspecting the holes,  
turn off the power and then restore the power. The  
auto-clean system will then clean itself.  
d. The firepot floor plate must be fully closed when  
finished.  
Figure 33.3  
se the crevice tool to finish cleaning the heat  
exchanger fins. It is critical that the 2 exhaust exists  
at the back of the firebox floor (left and right) be  
thoroughly cleaned. Figure 33.4. There are several  
ways this can done.  
7. Cleaning Heat Exchanger & Drop Tube  
e.  
U
Frequency: Monthly or every 1 ton of fuel  
By: Homeowner  
a. The appliance must be in complete shutdown,  
completely cool and the exhaust blower off.  
b. It is necessary to remove the baffle to gain access  
to the heat exchanger. Follow instructions for baffle  
removal on page 36.  
1. Use the crevice tool.  
2. Attach a hose 1/2 inch (12.7mm) in diameter and  
approximately 2 feet (607mm) in length to your  
vacuum hose.  
3. Use a bottle brush and push the ash down to the  
bottom. Remove the exhaust blower and then  
vacuum out the ash. Figures 34.1-3 on page 34.  
c. Vacuum the ash from the heat exchanger with an  
upholstery brush to remove the majority of the ash.  
Be sure to vacuum the back of the baffle also. Inspect  
the drop tube and remove any residue build-up in the  
drop tube. Figure 33.1.  
Figure 33.1  
exhaust exits left and right side must  
be thoroughl cleaned  
ach exit is  
approximatel  
inches wide inch  
across and inches deep  
Figure 33.4  
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f. Removing the Combustion (Exhaust) Blower  
acuum out the exhaust area  
1. The combustion blower is mounted in the bottom  
right rear of the appliance. Figure 34.1.  
2. Use an 11/32 nut driver to loosen all six nuts, but do  
not remove. Rotate the blower and remove from the  
housing. Figure 34.2.  
3. Set the blower on the floor of the appliance. You do  
not need to disconnect the wires.  
4. Vacuum out the exhaust area. Figure 34.3.  
Figure 34.3  
Combustion Blower  
Figure 34.1  
Loosen all nuts but do NOT Remove  
Figure 34.2  
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8. Cleaning the Hopper  
10. Cleaning Exhaust Blower - Requires No  
Lubrication  
Frequency: Monthly, every 1 ton of fuel or when  
changing fuel types.  
By: Homeowner  
Frequency: Yearly or as needed  
By: Qualified Service Technician  
Task: Contact your local dealer.  
After burning approximately 1 ton of fuel you will need  
to clean the hopper to prevent sawdust and/or fines  
build-up. A combination of sawdust/fines and pellets  
on the auger reduces the amount of fuel supply to the  
firepot. This can result in nuisance shut downs and  
mis-starts.  
11. Cleaning Convection Blower - Requires No  
Lubrication  
Frequency: Yearly or as needed  
By: Qualified Service Technician  
Task: Contact your local dealer.  
a. The appliance must be in complete shutdown and  
cool and the exhaust blower off.  
12. Door Latch Inspection  
b. Empty the hopper of any remaining pellets.  
c. Vacuum the hopper and feed tube.  
Frequency: Prior to heating season  
By: Homeowner  
Task:  
The door latch is non-adjustable but the gasketing between  
the glass and firebox should be inspected periodically to  
make sure there is a good seal. If the gasket is frayed or  
damaged, replace with a new one.  
9. Cleaning the Glass  
Frequency: When clear view of the firepot is obscured  
By: Homeowner  
a. Appliance must be completely cool before cleaning  
glass.  
13. Soot and Fly Ash: Formation & Need for Removal  
in Exhaust Venting System.  
b. Use a damp paper towel or any non-abrasive glass  
cleaner. Wipe off with dry towel.  
Frequency: Yearly or more frequently depending on  
fuel type or ash build-up  
By: Qualified Service Technician/Homeowner  
CAUTION  
The products of combustion will contain small particles  
of fly ash. The fly ash will collect in the exhaust venting  
system and restrict the flow of the flue gases.  
Handle glass assembly with care.  
At start-up if there is incomplete combustion, or if there  
is a shutdown or incorrect operation of the appliance it  
will lead to some soot formation. This will collect in the  
exhaust venting system.  
When cleaning glass door:  
Avoid striking, scratching or slamming  
glass.  
Do NOT clean glass when hot.  
The venting system may need to be cleaned at least  
once a year or more often depending upon the quality  
of your fuel or if there is a lot of horizontal pipe sec-  
tions. Ash will build up more quickly in the horizontal  
sections.  
Do NOT use abrasive cleaners.  
Use a hard water deposit glass cleaner on white film.  
Refer to maintenance instructions.  
14. Preparing Firebox for Non-Burn Season  
Frequency: At the end of heating season  
By: Homeowner  
WARNING  
a. The appliance must be in complete shutdown,  
completely cool and the exhaust blower offf.  
Handle glass doors with care.  
Inspect the gasket to ensure it is undamaged.  
Do NOT strike, slam or scratch glass.  
Do NOT operate appliance with glass door  
removed, cracked, broken or scratched.  
b. Remove all ash from the firebox and vacuum thor-  
oughly.  
c. Paint all exposed steel, including cast-iron. Use  
the Touch-Up paint supplied with the appliance or  
purchase paint from your local dealer. You must  
use a high-temperature paint made specificially for  
heating appliances.  
Page 35  
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Mt. Vernon Pellet Insert (AE)  
E. Baffle Removal  
D. High Ash Fuel Content Maintenance  
Frequency: As needed  
By: Homeowner  
WARNING  
Cast iron is a very heavy material. The baffle is  
made of cast iron and therefore is heavy and awk-  
ward at times to maneuver. Clear and prepare  
your work area before you begin.  
If the ash build-up exceeds the half way point in the firepot  
before it automatically cleans, then the firepot is not being  
cleaned often enough.  
Another symptom is if clinkers are adhering to the sides  
of the firepot. Double check the wall control to ensure the  
proper setting has been selected for the fuel you are burning.  
If that is correct, change the setting to “Utility Pellet”.  
a. The appliance must be in complete shutdown, com-  
pletely cool and the exhaust blower off.  
b. Open door.  
c. The baffle is located at the top inside of firebox.  
WARNING  
d. Remove baffle by placing a flat head screw driver into  
the slot of the latches located in the upper corners and  
push down. The bottom of the latch will fall forward off  
of the post. Lift the baffle up and then out toward you.  
Figure 36.2.  
Fire and Smoke Risk.  
High ash fuels or lack of maintenance  
can cause firepot to overfill. Follow  
proper shutdown procedure if ash buildup  
exceeds half way point in firepot.  
e. To replace the baffle, place the 2 locating ears behind  
the bottom edge and tilt the baffle up and into place  
Failure to do so could result in smoking,  
sooting and possible hopper fires.  
f. The baffle must be centered in the firebox before latch-  
ing it in place. If it is not centered the latch is trapped  
between the baffle and side of the firebox instead of  
latching properly.  
g. The bottom of the latches will fit over the posts. Push  
the top of the latch forward to lock latch into place.  
Pellets Back Up  
Firepot Overfills  
In Feed Tube  
Baffle  
Ash Build Up in Firebox  
Figure 36.1  
Latches  
Locating ears - 1 on  
each side. Fit behind  
bottom edge.  
Insert flat head screw driver into “V”  
section and push down and the bottom  
of the latch will fall forward off of post  
Figure 36.2  
Page 36  
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F. Glass Replacement  
WARNING  
Glass is 5mm thick high temperature heat-re-  
sistant ceramic glass.  
DO NOT REPLACE with any other material.  
Alternate material may shatter and cause  
injury  
a. Swing open the face and remove door from the appli-  
ance by lifting door off of hinge pins and lay on a flat  
surface face down.  
b. Using a Phillips head screw driver, remove 4 screws 2  
on the top and 2 on the bottom. Remove metal bracket  
and then remove the glass. Figure 37.1  
c. Replace with new glass with gasket.  
d. Re-attached metal bracket with 4 screws.  
e. Re-install door over hinge pins and close face.  
Remove 4 screws  
Metal Bracket  
Glass with Gasket  
Figure 37.1  
Page 37  
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Reference Materials  
11  
When describing the location of a component,  
it is always AS YOU FACE THE FRONT OF  
THE APPLIANCE.  
A. Component Functions  
1. Auto-Clean Motor  
The auto-clean motor is located under and behind the  
firepot on the left side, inside the convection air chamber.  
It automatically opens and closes the firepot floor so ashes  
can fall into the ash pan.  
9. Firepot  
The firepot is made of high quality ductile iron. The floor of  
the firepot automatically opens for cleaning and is operated  
by the auto-clean firepot system. The floor needs to return  
to a completely closed position or the appliance will not  
operate properly.  
2. Auto-Clean Switch  
The auto-clean switch is located on top of the auto-clean  
motor. It communicates to the control board when the firepot  
floor is open and when the auto-clean system has completed  
its cycle and is back in the home (closed) position.  
10. Fuses  
There are three fuses. Two fuses are located on the inside  
of the control board. One fuse is AC and operates the  
igniter and the other fuse is DC and operates all of the  
other components. The third fuse is located in the power  
supply. A fuse will blow should a short occur and shut off  
power to the appliance. The fuses can only be serviced by  
an authorized dealer.  
3. 12 Volt Battery Back-Up Cable  
This is an optional accessory. It will plug into the appliance  
next to the power outlet located behind the left cast side  
panel. An icon will display on the wall control when the  
appliance has lost main power and is running on battery  
back-up.  
11. Heat Exchanger  
4. Control Board  
The heat exchanger is located behind the baffle and it  
transfers heat from the exhaust system into the convection  
air chamber. Remove the cast iron baffle to access the heat  
exchanger.  
The control board is located on the lower left side of appliance,  
behind the left side panel and above the vacuum switch. It  
controls the functioning of the appliance and communicates  
with the wall control. The control board can only be opened  
by an authorized dealer.  
12. Hopper Lid Switch  
The hopper lid switch is located on the right side inside the  
hopper. It senses whether the hopper lid is open and displays  
an icon on the wall control and will turn off the feed motor.  
5. Convection Blower  
The convection blower is mounted at the bottom left rear of  
the appliance. The convection blower pushes heated air  
through the heat exchange system into the room.  
13. Igniter  
The igniter is mounted on the base of the firepot. Combustion  
air travels over the red hot igniter creating super heated air  
that ignites the pellets.  
6. Door Switch  
The door switch is mounted on the right side of the firebox  
behind the door handle. It senses when the door is open  
and will display an icon on the wall control, and will turn off  
the auto-clean system and feed motor for safety.  
14. Low Fuel Indicator  
The low fuel indication is attached to the left side of the  
hopper. It senses the amount of fuel in the hopper and will  
display an icon on the wall control when the fuel level is  
low.  
7. Combustion (Exhaust) Blower  
The combustion (exhaust) blower is mounted in the bottom  
right rearof appliance. The blower is designed to pull the  
exhaust from the appliance and push it out through the  
venting system.  
15. Optical Switch (Auger)  
The optical switch is located on top of the feed system and  
communicates to the wall control that the auger is spinning  
or it has stopped.  
8. Feed System  
The feed system is located on the right side of the appliance  
and can be removed as an entire assembly. The assembly  
includes the feed motor, mounting bracket, bearing and feed  
spring (auger). The hollow feed spring (auger) pulls pellets  
up the feed tube from the hopper area and drops them down  
the feed chute into the firepot.  
16. Power Receptacle  
The power receptacle is located on the left side of the  
appliance, behind the left cast side panel. Check the wall  
receptacle for 120 volt, 60 Hz (standard current). Make sure  
the outlet is grounded and has the correct polarity. A good  
quality surge protector is highly recommended to protect  
the electronics.  
Page 38  
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21. Vacuum Switch  
17. Power Supply  
The vacuum switch is located on the right side of the  
appliance under the feed motor behind the right side panel  
and connects to the drop tube with a hose. This switch turns  
the feed system on when vacuum is present in the firebox.  
The vacuum switch is a safety device designed to shut off  
the feed motor if the exhaust or the heat exchanger system  
is dirty or plugged or if the firebox door is open.  
The power supply is located at the bottom left side of the  
appliance. It converts 120 voltAC current to 15 volt DC current  
to power the appliance.  
18. Overheat Sensor (Snap Disc)  
The overheat sensor is mounted on the back of the drop tube  
in the center of the appliance and has a reset button. To  
access it remove the right side panel. If the fire tries to burn  
back into the feed system or push exhaust up the feed tube,  
this sensor will shut the appliance down, however the wall  
control will continue to display messages. This sensor must  
be manually reset. Disconnect power before resetting.  
22. Wall Control  
The appliance is designed to run on a custom designed 3.3  
volt DC thermostat wall control. It will not operate on any  
other wall control. Refer to the instructions supplied with  
the thermostat wall control.  
19. Thermocouple - Firepot  
23. Wiring Connections for Control Board  
See Figure 39.1  
The thermocouple is located on top of the firepot inside  
the thermocouple cover (ceramic protection tube). The  
thermocouple sends a millivolt signal to the control board  
telling the control board there is a fire in the firepot.  
24. Wiring Connection for Power Supply  
See Figure 39.2.  
20. Thermocouple on Drop Tube  
The thermocouple is located on the bottom of the drop tube  
on the right side and is attached with a wing nut. It turns  
the convection blower on and off, varies the speed of the  
convection blower and will shut down the appliance if internal  
heat exceeds set temperature.  
Fuse 15A 250V  
(need to remove  
cover)  
n/a  
6
13 12  
11  
10  
9
5
8
7
4
3
2
Fuse 15A 120V,  
under the cover  
14  
1
120V AC out to  
Control Board  
15V DC out to  
Control Board  
120V AC in  
Figure 39.2  
Fuse 15A 120V,  
under the cover  
15  
16  
17  
Figure 39.1  
#
#
Description  
Thermostat Wall Control  
#
Description  
Description  
7
8
9
11 Convection Blower (feedback)  
1
2
3
4
5
Combustion Blower  
Auto-Clean System  
Feed/Auger Motors  
Combustion Blower (feedback)  
Firepot Thermocouple  
12 Igniter  
13 AC Power In for Igniter  
14 Convection Blower Power  
15 Overheat Sensor (Snap Disc)  
16 DC Power In from Power Supply  
17 12 Volt Battery Back-up  
10 Drop Tube Thermocouple  
n/a Not Used  
Hopper/Door Switches  
Auger/Auto Clean/Vacuum  
Switches  
11 Convection Blower (feedback)  
n/a Not Used  
6
Low Fuel  
Page 39  
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B. Component Locations  
Low Fuel  
Indicator  
Drop Tube  
Door Switch  
Control  
Board  
Convection  
Blower  
Exhaust Blower  
Auger Optical Switch  
behind Feed Motor  
Feed  
Motor  
Vacuum  
Switch  
Power Supply  
Figure 40.2 - Power Supply, Control Board, Convec-  
tion Blower  
Re-set  
Button  
Heat Exchanger,  
Front & Back  
Overheat  
Sensor  
Baffle  
Wing Nut - Securing  
Overheat Sensor in  
place.  
Figure 40.1 - Feed Motor, Vacuum Switch, Exhaust  
Blower, Overheat Sensor  
Ash Pan  
Thermocouple and  
Thermocouple Cover  
Firepot  
Figure 40.3 - Heat Exchanger, Baffle, Ash Pan,  
Firepot Thermocouple & Thermocouple Cover  
Page 40  
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C. Exploded Views  
Item  
Description  
Door Frame Assembly  
Latch Assembly, Door  
Glass Assembly  
Glass Retainer  
Hinge, Female  
Part Number  
7034-026  
7034-039  
7034-007  
7034-136  
450-2910  
7034-008  
7034-185  
1
2
3
4
5
6
7
Magnet & Bracket Assembly  
Door Air Deflector  
Glass Size: 21 in. w x 14 in. h.  
Figure 41.1 - Door, Glass & Door Latch Assembly  
17  
Item  
Description  
10 Auto-Clean Link Arm  
11 Auto-Clean Plow  
12 Auto-Clean Rail  
Part Number  
7034-176  
7034-024  
SRV7034-152  
7000-299/4  
7000-374/10  
7034-153  
Auto-Clean Motor Arm Assembled  
18  
19  
22  
20  
16  
13 Spring, Qty: 4  
14 Clip, Hitch Pin 3/32, Qty: 10  
15 Firepot Bottom  
21  
16 Heating Element, 18” (Igniter) SRV7000-226  
23  
17 Thermocouple  
18 Clip, Half  
SRV7000-334  
7000-321  
25  
24  
19 Thermocouple Cover  
20 Firepot Assembly  
21 Gasket, Firepot  
22 Auto-Clean Motor/Arm Assy  
23 Auto-Clean Lever  
24 Gasket, Auto-Clean  
25 Auto-Clean Motor Arm Mount  
26 Bearing  
SRV7034-186  
SRV7034-010  
7034-190  
7034-020  
7034-158  
26  
27  
28  
29  
30  
31  
15  
14  
7034-165  
not sold sep.  
13  
32  
7000-333  
not sold sep.  
27 Crank Arm  
12  
10  
11  
not sold sep.  
28 Spacer  
29 Auto-Clean Cam, Switch  
30 Switch, Micro, Normally Open 7000-327  
SRV7034-187  
Figure 41.2 - Firepot, Igniter & Auto-Clean Systems  
31 Motor 12 Volt  
32 Auto-Clean Motor Grommet  
7000-300  
7034-188  
Page 41  
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Figure 42.1  
#
Description  
#
Description  
#
Description  
35 Front, Lower  
49 Detent Pin 3/16  
64 Elbow Catch  
36 Door, Cast, Right  
37 Front, Upper  
50 Blower, Convection  
51 Exhaust Transition & Flue Collar  
65 Clip, Catch  
66 Side, Cast (left & right)  
38 Door Assembly  
39 Ash Pan  
40 Gasket, Ash Door  
41 Bottom Base  
42 Bracket, Latch Assembly  
43 Switch, Magnetic  
44 Vacuum Switch  
45 Power Supply Assembly  
46 Blower, Combustion  
47 Control Board  
53 Sensor, Overheat (Snap Disc #3) 67 Side Window Backer  
54 Feed Motor, DC Current  
55 Switch, Optical Assembly  
56 Bracket, Feed Motor  
57 Gasket, Feed Motor  
58 Feed Spring Only  
59 Bracket, Hopper Magnet  
60 Hinge Assembly, Top  
61 Hopper Lid  
68 Glass, Side, with Gasket  
69 Gasket, (Rope), Door  
70 Hinge, Male, Door  
71 Baffle  
72 Latch, Baffle  
73 Hinge Pin Retainer, Front  
74 Hinge Pin, Front  
75 Door, Cast, Left  
76 Clip, Receiver  
62 Top, Cast  
48 Gasket, Blower, Convection  
63 Bracket, Catch  
77 Ash Pan Door  
78 Intake Shield  
Page 42  
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Mt. Vernon Pellet Insert (AE)  
D. Service Parts and Accessories  
IMPORTANT: THIS IS DATED INFORMATION. The most current information is located on the  
Quadra-Fire web site at www.quadrafire.com. When ordering, supply serial number and model to  
ensure correct service parts.  
Item No.  
Accessories  
12 Volt Power Cord for Battery Back-up  
Part No.  
12VCORD-AE  
SCR-7005  
Firescreen  
Hearth Support  
ZCSPT-MVI  
LOGS-60-AE  
OAK-3  
Log Set, 2 pieces  
Outside Air Kit  
Surround, Standard Panel, 46-1/8” wide x 34-7/8” high, requires Cast Trim  
Surround & Gold Trim Set, Standard Panel 50” wide x 33” high  
Surround & Black Nickel Trim Set, Standard Panel 50” wide x 33” high  
Trim Cast Set, Cast, Matte Black  
SP-MTVS-CST  
SP-MTVS-GD  
SP-MTVS-NB  
811-0930  
Trim Cast Set, Powder Coat, Sienna Bronze  
Trim Cast Set, Powder Coat, Willow  
Trim Cast Set, Porcelain, Mahogany  
TR-CAST-CSB  
TR-CAST-CWL  
811-0960  
Item No.  
Service Parts  
Ash Pan Assembly  
Part No.  
7034-013  
39  
77  
Ash Pan Door  
7034-133  
Auto-Clean Bottom Assembly  
Auto-Clean Lever  
Auto-Clean Link Arm  
Auto-Clean Motor/Arm Assembly  
Auto-Clean Motor Grommet  
Auto-Clean Plow  
Auto-Clean Rail  
Auto-Clean Cam, Switch  
Baffle  
Bearing for Auto-Clean System, Qty: 1  
Blower, Combustion (Exhaust) with Gasket  
Blower, Convection  
Bottom Base, Matte Black  
Bottom Base, Porcelain Mahogany  
Bottom Base, Powder Coat, Sienna Bronze  
Bottom Base, Powder Coat, Willow  
Bracket, Catch  
7034-021  
7034-158  
7034-176  
7034-020  
23  
10  
22  
32  
11  
12  
29  
71  
26  
46  
50  
41  
41  
41  
41  
63  
7034-188  
7034-024  
SRV7034-152  
SRV7034-187  
SRV7034-148  
7000-333  
7034-033  
SRV7000-260  
7036-109MBK  
7036-109PMH  
7036-109CSB  
7036-109CWL  
7036-145  
Bracket, Control Board  
7034-212  
Bracket, Door Switch  
7034-215  
56  
59  
Bracket, Feed Motor  
Bracket, Hopper Magnet  
Bracket, Hopper Switch  
7034-143  
7036-149  
7036-148  
Page 43  
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Item No.  
Service Parts  
Part No.  
42  
Bracket, Latch Assembly  
7034-014  
Bracket, Overheat Sensor (Snap Disc)  
Bracket, Vacuum Switch  
Clip, Catch  
Clip, Half, Holds Thermocouple in Place in the Firepot  
Clip, Hitch Pin 3/32, for Auto-Clean System, Qty: 10  
Clip, Receiver, Black  
7034-150  
7034-211  
7036-146  
7000-321  
7000-374/10  
704-832  
65  
18  
14  
76  
Clip, Wire, Qty: 10  
7000-400/10  
7036-021  
Component Pack, Mahogany (includes owner’s manual, warranty card, quick start  
guide, heat exchanger and exhaust cleaning instructions, DVD “How To”, wall control  
& harness, power cord, (4) leveling nuts & bolts, firepot clean-out tool, touch-up paint  
and label “If Fireplace Altered”)  
Component Pack, Matte Black (includes same as above)  
Component Pack, Sienna Bronze, (includes same as above)  
Component Pack, Willow, (includes same as above)  
Control Board  
Detent Pin 3/16 for Convection Blower  
Door Assembly  
7036-018  
7036-019  
7036-020  
SRV7000-456  
7000-376  
47  
49  
38  
1
7034-006  
7034-026  
Door Frame Assembly  
7
Door, Air Deflector  
7034-185  
75  
75  
75  
75  
36  
36  
36  
36  
64  
51  
Door, Left, Matte Black  
7005-110MBK  
7005-110PMH  
7005-110CSB  
7005-110CWL  
7005-109MBK  
7005-109PMH  
7005-109CSB  
7005-109CWL  
7000-393  
Door, Left, Porcelain Mahogany  
Door, Left, Powder Coat, Sienna Bronze  
Door, Left, Powder Coat, Willow  
Door, Right, Matte Black  
Door, Right, Porcelain Mahogany  
Door, Right, Powder Coat, Sienna Bronze  
Door, Right, Powder Coat, Willow  
Elbow Catch  
Exhaust Transition & Flue Collar Assembly  
Face Plate  
SRV7036-029  
7034-124  
54  
Feed Motor, DC Current  
Feed Motor & Spring Assembly  
Feed Spring Only  
Firepot Assembly  
Firepot Bottom  
SRV7000-313  
7034-004  
SRV7001-046  
SRV7034-010  
7034-153  
58  
20  
15  
Firepot Clean-Out Tool  
414-1140  
Firepot Riser Clamp Assembly  
Firepot Riser Assembly  
Front, Lower, Matte Black  
Front, Lower, Porcelain, Mahogany  
Front, Lower, Powder Coat, Sienna Bronze  
Front, Lower, Powder Coat, Willow  
Front, Upper, Lower, Matte Black  
Front, Upper, Powder Coat, Sienna Bronze  
7034-012  
SRV7034-002  
7036-122MBK  
7036-122PMH  
7036-122CSB  
7036-122CWL  
7036-105MBK  
7036-105CSB  
35  
35  
35  
35  
37  
37  
Page 44  
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September 1, 2008  
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Mt. Vernon Pellet Insert (AE)  
Item No.  
Service Parts  
Part No.  
7036-105CWL  
7036-105PMH  
SRV7034-178  
SRV7034-177  
7034-165  
37  
37  
40  
69  
24  
48  
Front, Upper, Powder Coat, Willow  
Front,Upper, Porcelain, Mahogany  
Gasket, (Rope), Ash Door  
Gasket, (Rope), Door  
Gasket, Auto-Clean  
Gasket, Blower, Convection  
7000-329  
Gasket, Blower, Combustion, between housing & appliance  
Gasket, Blower, Combustion, between housing and motor  
Gasket, Exhaust  
SRV7000-332  
SRV7000-423  
7034-109  
Gasket, Extruded Edge, 10 ft  
Gasket, Extruded, 10 ft  
Gasket, Feed Motor  
7000-319/10  
7000-320/10  
7034-144  
57  
21  
Gasket, Firepot  
7034-190  
Gasket, Glass, 1/8” x 1-1/4”, 10 ft.  
Glass Assembly for Door  
7000-377/10  
7034-007  
3
4
Glass Retainer  
7034-136  
68  
16  
16  
60  
5
Glass, Side, Assembly, Qty: 1  
Heating Element, 18” (Igniter)  
Heating Element, 18” (Igniter), Qty: 10  
Hinge Assembly, Top  
414-5380  
SRV7000-226  
7000-462/10  
7036-006  
Hinge, Female, Door  
450-2910  
70  
73  
74  
61  
61  
61  
61  
78  
72  
2
Hinge, Male, Door  
7034-138  
7036-112  
7036-110  
7036-107MBK  
7036-107PMH  
7036-107CSB  
7036-107CWL  
7034-224  
Hinge Pin Retainer, Front, Door  
Hinge Pin, Front, 4 inches, Door  
Hopper Lid, Matte Black  
Hopper Lid, Porcelain, Mahogany  
Hopper Lid, Powder Coat, Sienna Bronze  
Hopper Lid, Powder Coat, Willow  
Intake Shield  
Latch, Baffle  
Latch, Door Assembly  
7034-149  
7034-039  
Log, Front, Left  
7034-227  
Log, Front, Right  
7034-226  
Magnet, Round  
SRV7000-140  
7034-008  
7000-300  
7000-422/24  
7000-304  
855-1450  
TOUCHUP-CSB  
TOUCHUP-CWL  
PAINT1-CSB/CES  
PAINT1-CWL/CTO  
812-1180  
6
31  
Magnet & Bracket Assembly  
Motor, Gear, 12V, Auto-Clean  
Nut, Push, 5/16 (Speed Nut), holds glass to castings, Qty: 24  
Paint, Touch-Up, Matte Black  
Paint, Touch-Up, Porcelain Mahogany  
Paint, Touch-Up, Powder Coat, Sienna Bronze  
Paint, Touch-Up, Powder Coat, Willow  
Paint, 1 12 oz. can, Sienna Bronze  
Paint, 1 12 oz. can, Willow  
Power Cord  
45  
Power Supply Assembly  
SRV7000-324  
Page 45  
September 1, 2008  
7036-135E  
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Mt. Vernon Pellet Insert (AE)  
Item No.  
Service Parts  
Part No.  
Qty 1: 72171  
Qty 2: 844-5750  
Rivet, Button Head, Gold  
Rivnut Repair Kit, 1/4-20  
Screw 1/4-20 x 3/8”, Qty: 24  
Screw 1/4-20 x 5/8”, Qty: 24  
Sensor, Overheat (Snap Disc #3, Manual Re-set))  
Sensor, Fuel Level  
RIVNUT-REPAIR  
7000-401/24  
7000-398/24  
230-1290  
53  
7000-380  
67  
66  
66  
66  
66  
13  
43  
30  
55  
17  
19  
Side Window Backer  
414-0280  
Side, Matte Black (left & right are interchangeable)  
Side, Porcelain, Mahogany, (left & right are interchangeable)  
Side, Powder Coat, Sienna Bronze, (left & right are interchangeable)  
Side, Powder Coat, Willow, (left & right are interchangeable)  
Spring, Auto-Clean, Qty: 4  
Switch, Magnetic  
Switch, Micro, Normally Open  
Switch, Optical Assembly  
Thermocouple, Firepot  
Thermocouple Cover  
Thermocouple Ring Mount  
Thermostat Wire, 3 Conductor  
Top, Matte Black  
7036-103MBK  
7036-103PMH  
7036-103CSB  
7036-103CWL  
7000-299/4  
7000-375  
7000-327  
7034-038  
SRV7000-334  
SRV7034-186  
SRV7000-381  
7000-409  
7036-101MBK  
7036-101PMH  
7036-101CSB  
7036-101CWL  
SRV7036-117  
SRV7036-115  
7000-373  
62  
62  
62  
62  
Top, Porcelain, Mahogany  
Top, Powder Coat, Sienna Bronze  
Top, Powder Coat, Willow  
Top Mount, Left  
Top Mount, Right  
Vacuum Hose  
44  
Vacuum Switch  
SRV7000-166  
SRV7000-451  
SRV7034-191  
7034-202  
Wall Control, Thermostat, Programmable  
Wire Harness, Auger, Auto Clean, Vacuum Switch  
Wire Harness, Battery Back-up  
Wire Harness, Convection Blower  
Wire Harness, Door, Hopper  
Wire Harness, Igniter (Heating Element)  
Wire Harness, Overheat Sensor  
Wire Harness, Power Out, AC Current  
Wire Harness, Power Out, DC Current  
Wire Harness, Power (Supply) Receptacle  
Wire Harness, Thermostat  
7034-219  
SRV7034-192  
SRV7034-199  
7034-193  
7034-220  
7034-221  
SRV7034-233  
SRV7034-200  
Item No.  
Appliance  
Part No.  
Mt. Vernon Insert, Advanced Energy (AE), Matte Black  
MTVERNINSAE-MBK  
Mt. Vernon Insert, Advanced Energy (AE), Powder Coat, Sienna Bronze  
Mt. Vernon Insert, Advanced Energy (AE), Powder Coat, Willow  
Mt. Vernon Insert, Advanced Energy (AE), Porcelain, Mahogany  
MTVERNINSAE-CSB  
MTVERNINSAE-CWL  
MTVERNINSAE-PMH  
Page 46  
7036-135E  
September 1, 2008  
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Mt. Vernon Pellet Insert (AE)  
E. Service And Maintenance Log  
Date of Service  
Performed By  
Description of Service  
Page 47  
September 1, 2008  
7036-135E  
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Mt. Vernon Pellet Insert (AE)  
E. Service And Maintenance Log (Cont’d)  
Date of Service  
Performed By  
Description of Service  
Page 48  
7036-135E  
September 1, 2008  
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Mt. Vernon Pellet Insert (AE)  
F. Homeowner’s Notes  
Page 49  
September 1, 2008  
7036-135E  
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Mt. Vernon Pellet Insert (AE)  
G. Warranty Policy  
Hearth & Home Technologies LIMITED WARRANTY  
Hearth & Home Technologies (“HHT”) and its respective brands extends the following warranty for HHT gas, wood,  
pellet and electric appliances purchased from an authorized HHT dealer and installed in the United States of America or  
Canada. Warranty starts with date of purchase by the original owner (End User) except as noted for replacement parts.  
HHT Manufactured Appliances and Venting  
EPA  
Warranty Period  
Parts Labor  
Components Covered  
Gas  
X
Wood  
X
Pellet  
X
Electric  
X
Venting  
X
Wood  
All Parts and Material Except  
as covered by Conditions,  
Exclusion, and Limitations  
listed  
1 Year  
X
Igniters, Electronic Compo-  
nents, and Glass  
Blowers  
X
X
X
X
2 years  
3 years  
X
X
X
Molded Refractory Panels  
X
X
Firepots  
5 years  
3 years  
3 years  
X
X
Castings & Baffles  
Firebox, HHT Chimney, Termi-  
nation & Heat Exchanger  
7 years  
X
X
X
X
10  
1 year  
1 year  
X
years  
Burners, Logs & Refractory  
Limited  
Lifetime  
X
X
Firebox & Heat Exchanger  
All Replacement Parts  
90 Days  
X
X
X
See Conditions, Exclusions, and limitations.  
CONDITIONS, EXCLUSIONS & LIMITATION OF LIABILITY  
9-01-08  
This warranty applies to the original owner and is transferable up to two years from date of purchase to the new  
homeowner, provided the purchase was made through an authorized dealer or distributor of HHT, and the appliance  
remains in its original place of installation.  
The maximum amount recoverable under this warranty is limited to the purchase price of the product.  
In no event shall HHT be liable for any incidental or consequential damages caused by defects in the product.  
Adjustments, regular maintenance, cleaning and temporary repairs, or the failure to duplicate the problem in the  
home is not covered under this warranty.  
This limited warranty does not extend to or include surface finish on the appliance or terminations, door gasketing,  
glass gasketing, glass discoloration, firebrick, pellet logs, kaowool or other ceramic insulating materials. Rust and/or  
corrosion on any of the metal surfaces, cast iron components, baffles, firepots, doors, or firebox area are not cov-  
ered by this warranty.  
Noise resulting from minor expansion, contraction, or movement of certain parts is normal and complaints related to  
this noise are not covered by this warranty.  
4021-645A 09-01-08  
Page 50  
7036-135E  
September 1, 2008  
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Mt. Vernon Pellet Insert (AE)  
Hearth & Home Technologies LIMITED WARRANTY (Cont’d)  
HHT’s obligation under this warranty does not extend to damages resulting from: (1) installation, operation or main-  
tenance of the appliance not in accordance with the installation instructions; operating instructions and the listing  
agent identification label furnished with the appliance; (2) installation which does not comply with local building codes;  
(3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environ-  
mental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure or handling  
devices such as exhaust fans or forced air furnaces or other such causes; (5) use of fuels other than those specified  
in the operating instructions; (6) installation or use of components not supplied with the appliance or any other compo-  
nents not expressly authorized and approved by HHT; and/or (7) modification of the appliance not expressly autho-  
rized and approved by HHT in writing.  
This warranty does not apply to non-HHT venting components, hearth components or other accessories used in con-  
junction with the installation of this product.  
This warranty is void if the appliance has been over-fired or operated in atmospheres contaminated by chlorine,  
fluorine, or other damaging chemicals the appliance is subject to prolonged periods of dampness or condensation, or  
there is any damage to the appliance or other components due to water or weather damage which is the result of, but  
not limited to, improper chimney or venting installation.  
HHT’s liability under this warranty is limited to the replacement and repair of defective components or workmanship  
during the applicable period. HHT may fully discharge all of its obligations under such warranties by repairing the  
defective component(s) at HHT’s discretion. Shipping costs are not covered under this warranty.  
Some states do not allow exclusions or limitation of incidental or consequential damages, so those limitations may not  
apply to you. This warranty gives you specific rights; you may also have other rights, which vary from state to state.  
EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE  
WARRANTY SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF  
THE WARRANTY SPECIFIED ABOVE.  
This Limited Warranty is effective on all HHT appliances sold after September 01, 2008 and supersedes any and all war-  
ranties currently in existence.  
If warranty service is needed, you should contact your installing dealer. If the installing dealer is unable to provide neces-  
sary parts or components, contact the nearest authorized HHT dealer or supplier.  
4021-645A 09-01-08  
Page 51  
September 1, 2008  
7036-135E  
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CONTACT INFORMATION:  
Hearth & Home Technologies  
1445 North Highway  
Colville, WA 99114  
Division of HNI INDUSTRIES  
Please contact your Quadra-Fire dealer with any questions or concerns.  
For the number of your nearest Quadra-Fire dealer  
visit our web site at www.quadrafire.com  
NOTICE  
DO NOT DISCARD THIS MANUAL  
Read, understand and  
follow these instruc-  
tions for safe installa-  
tion and operation.  
Leave this manual with  
party responsible for use  
and operation.  
• Important operating and  
maintenance instruc-  
tions included.  
We recommend that you record the following pertinent  
information for your MT. VERNON PELLET INSERT (AE)  
Date purchased/installed:  
Serial Number:  
Location on appliance:  
Dealer phone:  
Dealership purchased from:  
Notes:  
This product may be covered by one or more of the following patents: (United States) 4593510, 4686807, 4766876, 4793322, 4811534,  
5000162, 5016609, 5076254, 5113843, 5191877, 5218953, 5263471, 5328356, 5341794, 5347983, 5429495, 5452708, 5542407,  
5601073, 5613487, 5647340, 5688568, 5762062, 5775408, 5890485, 5931661, 5941237, 5947112, 5996575, 6006743, 6019099,  
6048195, 6053165, 6145502, 6170481, 6237588, 6296474, 6374822, 6413079, 6439226, 6484712, 6543698, 6550687, 6601579,  
6672860, 6688302B2, 6715724B2, 6729551, 6736133, 6748940, 6748942, 6769426, 6774802, 6796302, 6840261, 6848441, 6863064,  
6866205, 6869278, 6875012, 6880275, 6908039, 6919884, D320652, D445174, D462436; (Canada) 1297749, 2195264, 2225408,  
2313972; (Australia) 780250, 780403, 1418504 or other U.S. and foreign patents pending.  
7036-135E  
September 1, 2008  
Page 52  
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